Select Home Warranty Reviews
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About Select Home Warranty
Select Home Warranty offers home warranty plans to cover mechanical wear on appliances and systems. Coverage is available for single-family homes, mobile homes, condos and rental properties. Select Home Warranty contracts are renewable each year, and the company offers discounts for multiple-year coverage.
Visit www.selecthomewarranty.com- Transferable warranties
- Roof coverage available
- Frequent discounts
- Claims service available 24/7
- Some reports of delays in service
- Service call fee due every time a technician visits
- Not available in IA, NV, WA or WI
Select Home Warranty Reviews
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Reviewed Jan. 27, 2014
I used to have AHS and I am going back. Here's the issues. (across 2 properties)
1) first call that I made against the policy was (irrigation) system was declined because they said it wasn't covered. So I called again and quoted them off the contract that it was. After that they sent a service person.
2) Also on the first call, they were reluctant to cover because they claimed they weren't in possession of the signed agreement even though I paid them in full. Once I told them I could find their confirmation, they were willing to discuss.
3) Service fee - this is a scam. I had a broken fan and they wouldn't send a technician to repair or replace, unless I purchased the fan using a partial reimbursement, and they made me sign a release. So on top of that i would have to pay a service fee, and some money for the fan. I had 15 calls and over 10 emails trying to get them to resolve. Some of their responses said that a company was dispatched, when later neither the company wouldn't return my call and no one went out to fix it. I was ready to continue escalation to an attorney, but my credit card company is working out a refund. MY SUGGESTION IS TO AVOID THEM .
4) Repair of built in appliance - They jerked me around for months and wouldn't send someone to fix. They refused to send a company even though earlier emails said that they have or will dispatch. Ultimately they offered to buy me off for 150.00 which would barely cover the partial cost of repair. Eventually I realized that NO ONE there is accountable and it appeared like salespeople were answering the repair calls and that their mission was to avoid covering the claim. Worse than that, when I would call they treat you like you are doing something wrong.
Reviewed Jan. 27, 2014
I compared Select with other home warranties and they have greater discount so I went with them. I had a little bit of difficulty with the representative that I spoke with. I think there is some miscommunication with him and the other departments. He was not aware of the document that I sent and was still requesting the same information. He almost rejected the request so I was kind of mad at him. He said, I'm sorry. It ended up having no problems so that's okay, and he said he will communicate with them.
Reviewed Jan. 23, 2014
I've had Select Home Warranty for about 8 months. At times it's good, at times not so good. I had a problem with my garbage disposal and they came out and fixed that. But right before that I had a problem with my furnace that I just wanted to pilot lit but I didn't know anything about the furnace (I couldn't even figure out how to open the thing up). I called them and what they told me was, "Oh, at the beginning of the season, you just have to light the pilot. That's all you have to do." What they didn't say was what's the brand, model number, etc. And when I went and finally opened it up, I couldn't find a place to light it.
I went online and found out - it said, "Whatever you do, do not try to light a pilot," and they gave me all these circumstances. I was like, oh my goodness! It's a dangerous thing if I simply tried to stick a match in there. When I told them about that, they didn't seem to understand how dangerous that was. They just said, "We'll send someone out." And I was without heat from Wednesday through Monday because of them not just sending someone out to light the pilot. I wouldn't sign up for them again.
Reviewed Jan. 21, 2014
I have requested on two previous occasions from John ** to send me a copy of the H/o warranty, the first time was 11/26/13, I am still waiting!!! This lack of response makes me wonder if this company is legit?? Does this matter have to be taken further??? Please advise why I have not received a copy of the policy.
We do apologize. Our records show that a policy was emailed to you and sent by regular mail as well. . We will resend today.
Reviewed Jan. 19, 2014
I just started with Select Home Warranty. There was a little confusion in the beginning but they made adjustments. I'm using it on 2 houses. So far, so good.
Reviewed Jan. 17, 2014
I called them on two issues and on both times they had an excuse why they would not cover it. One was plumbing and the other was a roof leak. After telling them I was going to write a bad review, they called me back to say they will pay 150.00 and I would need to pay 1350.00. I said, "Is this a joke?"
Reviewed Jan. 16, 2014
Hats off to Adam. He must certainly be an asset to your company. I asked many questions to get a home warranty with your company many times, sometimes the same question, trying to cover the bases I need for the home warranty. Adam was my customer service Rep. Adam was very kind, understanding, extremely patient and very knowledgeable of his job. He is the reason for me purchasing the policy. Thank you.
Reviewed Jan. 16, 2014
I've had home warranties for many, many years and I decided to switch from one to another and I went on the internet and found Select and I liked what I saw on the internet so I wanted to try it. It looked like it was beneficial from a price standpoint and the coverage. I've only had one experience and it was certainly satisfactory. The technician took care of the dryer rapidly and I was real pleased. It was a first time good experience. I was very pleased.
Reviewed Jan. 15, 2014
I bought a home and my realtor got the warranty for me, and he chose Select Home Warranty. I had been with them since June or July and my experience has been fine so far. I had some work done on my oven and everything went well. The guy came within the timeframe and he did a good job. I don't have any complaints.
Reviewed Jan. 14, 2014
After a year or two living in a new home, you need a home warranty because anything can happen. I purchased Select a few months ago. The reason why I chose them was number one, their price, and number 2, their deductible. At the beginning we had a problem, but then they rectified it as soon as possible. I have two condos in Florida and I just enrolled. They’re right on the money, they will have somebody calling you that very day, within a few hours.
Reviewed Jan. 13, 2014
Through oversight, I had let my other home warranty expire. I was on the internet and came across Select Home Warranty. I called them and they gave me a good deal as far as the payments. I have already one claim, and it worked out well. I was very surprised though, because when I called it in, they told me that they will send me an email with the plumber name and number and I get in touch with the plumber and then they will start the process, but instead the gentleman called me. He just made an appointment. He came in and said he didn't have the parts so he had to come back. He was fast and professional and that was it. So the experience with the homeowner's warranty was fine. It was efficient and okay. The services covered were explained to me. They were courteous, clear and very professional.
Reviewed Jan. 12, 2014
I've always had a home warranty and I wanted to change company, so I went online. That’s how I found Select Home Warranty. They did fine and fixed my dryer and left. About a couple of days later, I put in a load and it’s still making a noise, so I called him up and he said, “Oh, it’s got to go through a few loads before that noise goes away, because I put in a new part.” I said okay. That was just before Christmas.
Then after Christmas, 12 loads later, after New Year’s, I called him again and I said, “How many loads does it have to go through before it stopped making noise?” He said, “Well, I won’t be back until after 5, call me then,” and he hung up on me. So I was going to wait a while and I was going to see if this thing was still going to make noise, and if it was, then I wasn't even going to bother with him. I was just going to call Select back. But I’m on hold now for that because it’s just squeaking a little bit. But Select Home Warranty did good and did their job.
Reviewed Jan. 10, 2014
I was with 2-10 in the previous seven or eight years and the price just kept elevating. I went online and asked for the comparison analysis on different home warranty programs and Select Home Warranty came up and had a pretty high rating, so I said I'd try it. I've been with them for about 4 months. I had one claim and it went very well. Everyone was very courteous, very expedient, and the contractor was very well versed and very good at what he did. Comparing it with the 2-10, I think Select seems to care about the customers and sent out some very good contractors that care about ensuring that their business is well respected.
Reviewed Jan. 10, 2014
We signed up for Select Home Warranty for about a month. Within this time period, we had experienced problems with our garbage disposal unit. The agent who signed us up guaranteed that the unit would be fixed. The unit was that bad it needed to be replaced even though it was only 1.5 yrs old. Select Home Warranty took care of it promptly with no problems, no additional costs and we took care of the $45 deductible charge. We have 2 homes signed up with this warranty, and this prompt repair made us realize that we are definitely with the right company. Thank you.
Reviewed Jan. 9, 2014
I had Fidelity before and wasn't that pleased with them so I switched to Select Home Warranty. I took out a five-year contract with them which ended up making it much less for me. The Select customer service reps have been really great; however, the people that they have hired have not. It took us to the third person to finally get my problem solved. I appreciate Selects very quick and gracious response. You always get to talk to a person.
Reviewed Jan. 8, 2014
I had a different home warranty prior to Select and it wasn't very good. It was really expensive. Select Home Warranty had a lot of good customer rating and stuff so I figured I'd try it out. I've had one claim finished. It was in and out pretty good. Select is very good, quick and efficient.
Reviewed Jan. 7, 2014
I saw Select on the internet and just had them before and decided to go with them this time. Their service is excellent and easy… the BEST I've ever had.
Reviewed Jan. 7, 2014
My home warranty expired off my house. I looked on the internet for someone and saw that Select has a lower service call fee, and they gave me an extra month. That's kind of important to have based on expensive stuff to replace like an air conditioning unit. I've had one claim on the air conditioning unit. Select Home Warranty weren't really the one who did the exam. It was just the company they sent who did it, but they've done a good job for just that one time so far.
Reviewed Jan. 7, 2014
I decided I wanted a home warranty because when I bought my house I originally had one and knew it was a good idea to have one. Then I didn't realize that it lapsed and I couldn't find the paperwork on it. So I went online and said, “Well let me just see if I could find a reputable company” because I know some of them out there aren't that reputable. I started reading the reviews about what people said about Select. So I went to all different review sites and this one seemed to be the best. It had the least amount of negative reviews that's why I picked them. So far, so good. I had a dishwasher problem and I called them up. They sent a guy. He came right away and fixed the problem. Had I not had the warranty the problem would've cost me $200 and it cost me $45 for the guy to show up. I'm absolutely satisfied.
Reviewed Jan. 6, 2014
So far I am very please with Select. I have been using them now for a few months and have called them out 2 times. Both of my issues were resolved in a timely manner.
Reviewed Jan. 6, 2014
The company that we had was Home Warranty of America but we wanted to add some rental properties in New Jersey and the only company that did that was Select Home Warranty. We had one claim for one of the tenants, and he had a clog in the drain. The service was great! I have recommended Select already.
Reviewed Jan. 5, 2014
We were facing some health issues in the later years and we thought it would be a good idea since we're not able to do things for ourselves as much as we used to do, to have the security of that protection. We talked to several different ones and we liked what they had to offer better, price-wise.
The water heater wasn't staying red and they had a couple of guys out within a reasonable amount of time. They first said that they weren't going to cover the call but after they found out that there was more things wrong with what was first reported, they did go ahead and cover. They first said that there was just a screen on the bottom of the water here and that was the home owner's responsibility. My husband's worked with appliances all his life and he didn't know that there was a screen under there that needed cleaning. He'd be unable to clean it even if there has been one. We would've known about it. So I guess they kind of bought it a little bit that we gotten to go ahead. We're still a little bit doubtful about Select. We're not a hundred percent convinced that they're going to do all they say they're going to but we're going to give them a chance.
Reviewed Jan. 4, 2014
I already had home warranty. It’s just a matter of whether I wanted to stay with the company that I was with or going to some other company. I decided to go with Select Home Warranty because I could see, going online, it seemed to have good response from people. So I figured if other people have been satisfied with it, hopefully then I too will be satisfied with them. And I already had an issue that they responded to very well and that worked out very nicely.
I was having a group of people over, Thanksgiving was a day or so away and I was concerned that I was going to have a problem with my family room. And when you have kids, you don’t want them to be in the living room with everybody else. My family room had the big TV and I knew that would entertain them. I called them up, they assigned somebody, somebody called me, made an appointment, came, and took care of the problem. I’m very pleased with them.
Reviewed Jan. 4, 2014
We've submitted two claims... It was very easy. They were very prompt and got our claims started immediately. We were able to get the items fixed within a day or two after placing the call which was great.
Reviewed Jan. 3, 2014
I had a home warranty plan before and had cancelled it. I felt that I needed some kind of protection so I went to looking for home warranty service and Select Home was online and I called them. I like what they had to offer. The price was better. It was lower cost than I had been paying previously and they covered everything I needed to have covered, so I went with them. I have submitted one claim with them. It went well. They came and they were very professional. They did what they had to do and got the problem taken care of.
Reviewed Jan. 2, 2014
My experience with Select Home Warranty was okay.
Reviewed Jan. 2, 2014
My buddy has Select Home Warranty. He was cancelled with another company and he picked it up. I asked him, “How do you think of it?” and he said “It's pretty good” so I called up the gentleman and I took it up too. I had Sears Home Appliances and it seems like they weren't on the league for it, and it seems like I got a 5 year for a better deal. Financially, I think it came out ahead for me because they only gave me 3 years for $475 for just a few of my appliances. They're still calling me about it.
I'd recommend Select Home Warranty. I had a pipe at one of my washing machines that was backing up on me. They sent out a man out in 2 days from the day I called them. When he came out and fixed that washing machine, he later told me that's not covered under my contract. I said, “Wait a minute. I thought all my pipes under my house was covered under my contract?” He said, “No, we did this out of courtesy.” So that's something I'm looking into right away but it's been well and everything's working. I don't have to sit and worry about anything with the house for the next 5 years.
Reviewed Jan. 1, 2014
We've been with Select Home Warranty for six months. My experience with them is not very good. I had to file a claim a couple of weeks ago and I wasn't satisfied with the people that they sent me. I had some issues with my toilet and they came out and told me that it was old. And they also trekked in mud and stuff. Also, I had a faucet that wasn't covered under the warranty but they were supposed to try and fix it. They refused to look at it.
Reviewed Dec. 31, 2013
First, I got a call from American Home Shield. Then when I called Select, they gave me the same rate with cheaper call pay. That's the best part because the other one is asking for 75 and they're only asking for 45 so that's a big difference. So I decided to go with them. The service is really good. The moment I emailed for some repairs, they immediately sent me whoever is available.
Reviewed Dec. 30, 2013
The first time I called Select Home Warranty, what happened was they assigned a technician but that technician never called us but they were very expedient about getting another technician. So I would recommend them. They did a good job.
Reviewed Dec. 30, 2013
When I put my claim in, the reps were very nice and respectful. After a few hours, an electrician called to set up an appointment. When he came out, he was also nice and quick. The whole process was easy.
Reviewed Dec. 30, 2013
I found out about Select Home Warranty online. Our experience with them has been fine so far.
Reviewed Dec. 30, 2013
I was looking up home warranties on the internet. We're in Florida and it's our first house. I know the climate down here is more humid and close to the beach - it's a little bit warm. We just moved our home so we wanted something that if something happened at the house if I was gone, my wife could call and get something repaired without me being here and not costing like thousands of dollars for something simple. I started calling around. Select Home Warranty had the best deal basically and the best kind of coverage so I chose them. I got the basic one that covers the basic things. I've used Select twice and had absolutely no complaints whatsoever. They're very clear when I talk to them. The second time I used them was for the dishwasher and they offered me options of whether I wanted to repair the pump or use the money for the pump to put into a new dishwasher. I've recommended them.
Reviewed Dec. 29, 2013
Select has been very responsive. I thought I had an issue at the very beginning but they immediately corrected the problem. I was actually pretty impressed because half of my experience with warranty companies has not been good.
Reviewed Dec. 29, 2013
My experience with Select was good. The only problem I really had with them is I got the impression from talking to them on the phone that they tried to do whatever they can to wiggle out of paying claims because when I called them, the guy really quizzed me when I told them I had this problem with my clothes washer. “What kind of maintenance have you been doing on it? You’re going to have to prove that you had maintenance done on it and show receipts and that the unit has been maintained for us to cover any kind of repairs on it.” I did wind up getting the thing satisfactorily fixed and the company that the guy sent me did a good job with it, so I can’t complain about them either.
I actually bought as a gift for my girlfriend a home warranty on her house for her, and she has used them, they had two issues. She had the same issue when she called. They were giving her a hard time about it. I don’t like the way they handle things when you talk to them about filing a claim. They just leave a bad taste in your mouth. I would not recommend Select Home Warranty to a friend. But on the same hand, I wouldn’t tell a friend not to either.
Reviewed Dec. 26, 2013
I needed to call select for an ac issue. I live in Florida so it is urgent that we have ac. They sent out a guy relatively quick. When he got to my home he did a full check on the ac and replaced the capacitor.
Reviewed Dec. 26, 2013
I was researching online when I came across Select Home Warranty. I decided to go with them because of their price, their deductible and because the other home warranty that I had only covered up to $500 and it was more expensive. Select Home Warranty is cheaper. The first representative they sent out didn't speak good English but the others that I spoke to were fine. The guy that came out to do my heater replaced my thermostat for we thought that that was the problem. We found out it’s not so I need to have them come again to fix my heater. I’m going to call them again.
Reviewed Dec. 25, 2013
The experience with Select Home Warranty is excellent and surprising. I bought a Platinum Care plan because I was widowed a year ago and I didn't know what I was going to do if anything happened. The man that I bought it from was wonderful. I called about a garbage disposal and that man was even more wonderful. I’m impressed. I'm happy I chose them.
Reviewed Dec. 25, 2013
I've had home warranties over time. I was getting rid of the one I had because I was dissatisfied with them because they weren't fully upfront with what their services were so I started calling around and I went online. That's where I found Select Home Warranty and I spoke to a number of them. They all seem to be the best so I took it. The process in submitting a claim was fine.
Reviewed Dec. 24, 2013
I have been using Select for a few months now. Each time I had an issue it was settled easily. My latest issue was with my heat. They came out and fixed it quick.
Reviewed Dec. 24, 2013
I've had a home warranty for quite a while with American Shield and then decided to change into another company. The price and the deductibles are a lot better than the other one so I switched. Filing a claim has been excellent, no problem. They finished within a couple of days. Excellent service.
Reviewed Dec. 24, 2013
Select was very helpful with my plumbing issue. I had a leak under the sink, they sent a plumber within 24 hrs. I wish I had known about Select earlier, I would have saved lots of money.
Reviewed Dec. 22, 2013
Select Home Warranty has extremely bad service. I am paying them $385 a year and more. The first time I called, the person fixed something but did nothing, just cleaned my machine. Then I paid $45 plus $20 just for him to clean the machine when I can go to any Home Depot and any place. Another time, I paid $45 for the person to come into my house to fix something and just to change one piece from my oven. I want to publish everything on Facebook and in all the places that I can publish and in the Select page too. Select Home Warranty is no good. They don't know how to do business.
Reviewed Dec. 22, 2013
Select has sent out a repairman to my home on two occasions. Both times the repairman was nice, friendly and knowledgeable. I am happy I have them because it saved me money already.
Reviewed Dec. 20, 2013
Select did a quick and good job with my repair. My garage door opener went out and I could not get my car out of the garage. They sent someone out to help me the same day.
Reviewed Dec. 19, 2013
I had an issue with my garbage disposal - it was leaking. When I called Select, they sent out one of the plumbers the same day to replace it. Overall, I am happy and would keep using them.
Reviewed Dec. 19, 2013
I already had a home warranty and I've heard that Select had good customer service online from reviews so I switched. I have filed a claim. The experience was not good. As soon as I told the guy that I had an issue with my plumbing he said immediately that it wouldn't be covered and they weren't going to send anybody out; and then I referenced the contract several times where its stated verbatim that it would be fixed for that specific plumbing issue and he said no that's not right that there were other rules basically that weren't on there. So I spoke with their manager about that and he said they will send somebody out and covered it for me. They were difficult to deal with.
Reviewed Dec. 16, 2013
I’m in the real estate business and put home warranties on my buyers’ homes when they buy. I found Select online when I replaced the present company I use because I wanted a little more coverage. I have Select on two properties right now. I like their services and they have amazing sales reps. I think they’re very good. I’ve been very happy with them.
Reviewed Dec. 15, 2013
We were purchasing a home and so I looked and pulled up a list of home warranty providers online. I went through companies who had a decent consumer feedback and emailed a couple asking about what kind of services they provide. This was the first time I bought a house and so I didn’t know what was in or out of the home warranty. Select gave me a call back and we liked what they provided and they threw in a couple of extra things for us. We got 2 months extra and my husband just felt like they covered more than their competitors.
When I called them to submit a claim because my air conditioner was acting up, they got out a newer company. I hadn’t heard of them but the company was FABULOUS and I used them on my own again. It was GREAT. The people came out and were on time. I actually had to get a new thermostat. That was really easy. I had a lot of things going on that day and that was really quick and unproblematic. I would definitely recommend Select Home Warranty.
Reviewed Dec. 14, 2013
My realtor told me about Select so I chose them over their competitors. I had one claim and they were pretty fast in getting someone out to the house. My interaction with the claims reps was satisfactory. They were knowledgeable and walked me through the process.
Reviewed Dec. 14, 2013
I was really unhappy with my previous home warranty with a different agency so I went to find another provider and found Select Home Warranty online. I purchased their gold plan which has the lowest copay. It was a pleasant experience dealing with Select. I don’t have any problems at all. The claims reps were courteous and kind. They walked me through the process.
Reviewed Dec. 13, 2013
When my home warranty services with American Home Shield expired, I went looking at other options and found Select Home warranty on the internet. I’ve submitted one claim with them so far and my experience was pretty good. They walked me through the process very smoothly and were able to answer my questions.
Reviewed Dec. 13, 2013
Select Home Warranty was one of the top five that was listed on the site so I decided to go with them. Submitting a claim with Select was smooth. The claims rep was able to walk me through the process and the sales people were knowledgeable and answered all my questions.
Reviewed Dec. 12, 2013
We’re purchasing a new home and Select Home Warranty gave us a better price so we went with them. The customer service with Select wasn’t stellar and it was a miserable experience dealing with them. They didn’t locate my payment even though I have emailed confirming it. They said the policy didn’t start until a few days after the first time I called. It was terrible if not for the plumber that they sent out which was great.
Reviewed Dec. 12, 2013
We purchased our new home and the seller didn’t want to cover home warranty. So we decided to do it on our own. I went online. I called a few of them and Select were the most friendly. They gave me the most information over the phone so I went with them. The experience was easy and painless.
Reviewed Dec. 10, 2013
Select has the most coverage for the least amount of money than a lot of companies do. I’ve had one before and my appliances were getting old so I considered doing it again. The claims I’ve submitted with them have gone well. They always got me. The provider sometimes has been a little disappointing but it wasn’t Select’s fault. I’ve been very happy with the service and I don’t have any complaints at all.
Reviewed Dec. 9, 2013
I found Select online when I was looking for a home warranty provider that is less expensive and more reasonable than the one I previously have - their prices have gone up and I wasn’t happy with it. Select has the same coverage that I had before and my experience with their claims rep was great. Great customer service. No problems.
Reviewed Dec. 4, 2013
I received an invoice that should have been paid under my warranty. I was assisted immediately... I was very satisfied with the speed of taking care of my issue.
Reviewed Dec. 4, 2013
I had an oven issue over the Thanksgiving holiday. I Was pleasantly surprised when they were able to send someone out and fix it. Thanks.
Reviewed Dec. 4, 2013
Leak in downstairs bathroom ceiling. Plumber arrived on time, as explained. Polite, fully explored and explained everything, had to go out to get part, removed leaking toilet in bathroom above to replace wax ring, cleaned up. Completely satisfied with timing, service and personnel. Thank you.
Select Home Warranty Company Information
- Company Name:
- Select Home Warranty
- Company Type:
- Private
- Address:
- 1 International Blvd #400
- State/Province:
- NJ
- Postal Code:
- 07495
- Country:
- United States
- Website:
- www.selecthomewarranty.com


