Select Home Warranty Reviews

The sale rep Jeff was very straightforward with all the information and did not hide anything. He gave me all the options and made suggestions based on my needs. I felt comfortable with my purchase and very comfortable with the company. All documents were sent promptly and when I called back to ask more questions Jeff had all the answers I needed. I also have a handful of friends that have this company and their insurance and they can’t say enough good things about them.

I was online comparing warranties and called to ask some questions. I was connected to Richard ** who quickly answered my questions. He was very kind and has very good customer service skills. I decided to take out the home warranty with this company while speaking to him due to this. I am looking forward to doing business with this company. If all the people in this company have his customer service skills it speaks volumes for this company.

The customer service rep was really helpful. He called me back at a time that was convenient for me. He took the time to really explain the coverages and claims process. I couldn't believe that even my ceiling fans and roof was covered. I feel like there is a lot of coverage for the price. The price is great. Also there were many payment options available which is really good when you are on a budget.

Richard was very friendly and helpful. He offered to upsell saving me more money over time. When I stated that I preferred to just do a one year contract, he was not pushy. He valued my time and did not keep me on the phone trying to sell me more and more stuff.

I purchased Select Home Warranty on June 13th. Only July 20th my outside central air unit stopped working. I called Select Home Warranty to file a claim. They emailed a technician for the job. Unfortunately they didn't talk to the technician to verify that he was available, which he wasn't since he was on vacation. Yesterday, July 24th the technician finally comes out to my house and after checking the unit says that the motor has gone out. He contacted Select Home Warranty to get authorization for the repair which they promptly denied. They said that they needed to see my Maintenance records so I called them to explain that I've only been living in the house for 3 years and only had to change the air filters. They said that I needed to find the records of the purchases of the air filters and send to them. I told them that I didn't keep those records but would try to see what I could do.

I was very pleased with my contact at Select Home Warranty - Bruce. Bruce helped in any way he could - made my switch from American Home Shield much easier than I thought - very responsive, almost immediate email contact - and was actually at the phone number for the company when I called. When I needed to add an item I had overlooked - simply called Bruce, explained my situation - Bruce added to the contract and immediately sent out an updated contract.

They did an outstanding job on replacing the water heating tank. The explained the whole process in full details. They completed the job in a timely manner. I was very happy with the end result. I would recommend them. I'm looking forward to see how the result of the next work order will be.

I spoke with Alan today and switched from American Home Shield to Select Home Warranty. He was very patient and helpful as I explained why I was unhappy with two companies that I had contracted with in the past. He assured me of high quality of service with dependable contractors that were assigned to fix my problems. The value was better than I had gotten from past companies. I am looking forward to working with Select Home Warranty.

The service representative I talked to on the phone was helpful in providing details of the plan and plan options. They offered a competitive price. They were running a special and price is even better if you are ready to pay for a long term commitment to lock in a much lower rate. I was told 3 years subscription comes with a lifetime guaranteed rate. I just signed up so will see how it all goes.

I was very pleased with the follow-through and courtesy of the representative at Select Home Warranty. He was knowledgeable and prompt. I am happy with the service that I received and feel that the value is good. I am happy to have a policy to cover my home... that gives me peace of mind. I would recommend this company to a friend, at this point. Thank you Select Home Warranty for your service. Thanks a lot for your help.

I liked Select Home Warranty because of the sales representative I spoke with and the value of the coverage. They have a special going on right now that I took advantage of which makes me feel like I am getting very good value for the price I am paying. The sales representative was not pushy at all and was very clear on the information he was providing me, but he did try to upsell me. He did so in a courteous and professional manner. I would recommend him and Select Home Warranty for anyone in the market for a home warranty program.

We had been looking for a good appliance warranty service provider for about 2 months. When we called Select Home Warranty, we got a quote and was able to make a decision quickly! I really like the service price and appreciated fast and accurate customer service! They did a great job! We feel like we are at home with Select Home Warranty! We will recommend them to our friends and family! We hope to be using them for many years to come. Keep up the good work.

I appreciated that they were low pressure sales. Other companies I called demanded I sign up with them right that very minute or I would not get to take advantage of any special offers. This company allowed me to review the information before signing up. Otherwise - I can’t really say because you can’t use the service for 30 days. I will know more after I get to actually use the home warranty.

Mr. Jeff ** was my representative. He made sign up quick and easy and I received my policies within minutes. He was able to work to answer questions that I had and I hung up feeling very satisfied with my decision to choose Select Home Warranty as my home warranty provider. I would definitely refer a friend or family member that is looking for home warranty protection to Select Home Warranty.

My wife and I decided to purchase a home warranty for our son and his family. Richard was great introducing the options and providing info regarding the warranty and repairs process. Richard was straightforward and very respectful throughout the process. Provided all options and available discounts that best suited our needs, was truly a great experience. I will recommend to our friends. Thanks again Richard, we really appreciate your expertise and really enjoyed the conversation.

I spoke with Adam on the phone about purchasing a home warranty plan for my home as I am going to put it on the market to sell, I feel this will be a good thing not only for me but for the buyer also, Adam was able to answer all my questions and gave me assurance on selecting the right home warranty plan. It's nice to be able to talk with someone and trust that this is a good decision. I have shopped around for home warranties and the Select Home Warranty has a very good package and the price is very good.

Kevin ** was very quick in responding to my Follow-up Call. We chatted about the structure of the plan, the Service Fee and average Responsiveness of Technicians in my Area. Kevin found a multi-year plan that was just right for my Retired on Fixed Income situation! I have a prior plan, and wanted to improve our experience with technicians and response time. In this case, the Sign up, sales and plan selection process was vast improvement over our prior plan. Thanks, a great deal, Kevin!

Jeff was extremely helpful, not a lot of blah blah blah, just to the point which I appreciate. This is the first time I have purchased a home warranty and it was a quick seamless process. I am pleased and would recommend Jeff to my colleagues. I work in real estate and I am constantly bombarded with sales pitches this was a breeze. They cover far more for far less than other companies.

Very helpful and timely so far. The plan is effective and covers our household items very well. The call center has been respectful and pleasant in the dealings with me. The only minor negative so far is due to their volume of business call back time is sometimes longer than it should be. I am very comfortable with the purchase of this warranty program and I would recommend it to anyone. I think it is a good value.

Jonathan was friendly and provided information about the package I was looking for. I told him I was shopping for quotes and he let me know I could call back - He provided his direct line. That made me more comfortable with my purchase. I dropped my previous home warranty and picked up Select. He stayed on the phone with me to make sure I received both automated emails and his follow up email. The email response was fast if not immediate. So far I am satisfied with my purchase.

I received satisfying information from Mr. Jim ** on my home warranty policy. He answered all questions asked by me to my understanding, will gladly refer him to family and friends in the near future. Thanks for your help. JUST HOPE TO GET EXCELLENT SERVICES WHENEVER I NEED IT.

Select Home Warranty is less expensive and covers more than what my original Home Warranty company did. They also have a less expensive service fee by $30. The customer service agent was very knowledgeable and answered all of my questions. They also offered me discounts that I wasn't aware or available. Thank you so much Select Home Warranty. This will save me a lot of money over time. It is nice to have someone on the other end of the line that knows what they're speaking of.

When I opened my online policy, I noticed that the policy showed a nickname, rather than legal name, and that the trip cost was not the same as I had chosen. The gentleman on the phone was quick to correct these without hesitation, and apologized, although there was no need, as no one did anything wrong. Just clerical error. Although I may never have the need to use this service, the peace of mind is worth the $$$.

Sam ** did a good job in assisting me with the home warranty policy. He asked me questions, mentioned a reduced rate on a policy for seniors but I felt I was not ready yet. But I do know if I can afford it, to pay later. I appreciate the business and rate. I hope we will continue to stay with your company as long as we can agree on the services. Thank you again, Sam.

Lady gave good service. The first person I talked to said he would take care of everything. HE DID NOTHING. I talked to him July 18th. The lady I spoke with July 23rd took care of everything she said she would. I was double billed for July. She took care of that. She sent me policy by email and regular mail. Someone needs to find out who I talked to on the 18th. He needs to be fired.

Select Home Warranty is a scammer. They say everything to make sure you buy a policy. They also do not provide information such as cancellation fee and other hidden fees. Here is my case: The technician they sent only took the picture of the serial and model number of my water heater and check the electric panel and came up with the diagnosis that the water heater was leaking. Select Home Warranty refuse to pay the claim even though the sale person stated that they cover for everything. I don't want to argue with them so I requested for an official report of the diagnosis for the record. They did not send it to me.

I found Jim ** very knowledgeable of the products and was extremely easy to deal with. He represents the company very well. Definitely would recommend this company to a friend. The real proof of the company will be when I have a problem and need the support to fix an issue. I have been contacted by several other home warranty companies however I decided to stay with Select Home Warranty.

Need air fixed. Called to set a claim date and try to establish air in my house. They were so nice and wanted to take very good care of me as soon as possible. That collected all my information that was needed to try and get someone out to my house to get me taken care of. They assured me that I would be taken care of and that they was going to get someone out to my house to see what was going on.

Adam was very helpful in explaining what options were available. We discussed a one year plan at first and then Adam informed me about the 5 year plan with the free year added on. I decided on getting the multi-year platinum care plan which offers annual renewals at the same annual rate (pro-rated) as the plan which I purchased when the original plan has ended. It was very easy to obtain my new homeowner's warranty.

Quick follow-up, hassle free, excellent coverage for our situation. A very good value with the combined discounts. We really appreciate the expertise our sales representative, Jeff, was able to provide. This program is ideal for a seller transferring to a buyer and gives the seller needed flexibility in the event a deal fails. It’s worth peace of mind for everyone. Our recommendation is make the comparisons, do the research and you will find Select Home Warranty is the best choice.

Spoke with representative that was very friendly. He explained the coverage plans in detail and gave a cost associated with each. He looked for savings and ways to keep the cost down in the future. He was extremely knowledgeable and willing to help me feel comfortable and even provided his direct contact information. Hopefully I will not have to use this service but it is comforting to know it is there if and whenever needed.

Jeff explained all details of the Plan we wanted, including various options for saving money to provide excellent service. The overall coverage from this Plan far exceeds our current Home Warranty company provisions. Having had past encounters with our previous coverage that were far from being adequate, we felt it was time for a change. We researched the top Home Warranty companies via the internet and found Select Home at the top. After comparing other companies in the top 10, it was a no-brainer which one would get our business.

Mr. ** was very knowledgeable and pleasant in explaining the plans and options and was courteous as well. He made the buying experience a good one. I will definitely recommend Select Home Warranty based on my initial contact and will do a follow up should it be necessary to use the warranty over the coming year. I have used two other home warranty providers and had mixed experiences with them so I’ll be carefully evaluating Select during this first year.

I was very happy with the information the customer service rep provided me on the call. She was clear and concise and provided me with all the information I needed to keep the claim moving. The process was quick and efficient and the decision was made quickly so that was a definite plus. I was not happy with the amount provided as the total bill was over 700 and the warranty only provided me with $150 of the total.

When I called Select Home Warranty for service, I was only going to try the one year plan on a home that I have for sale. I thought it would help the buyer in case some appliance would break down. Because Alan was so helpful and explained the way the policies work, I ended up purchasing a two year plan instead of a one year plan, and that lowered the co-pay and it also added roof leak coverage and two additional months of coverage. I think this was a great advantage over a one year plan. I also ended up purchasing the same plan for another home because of these benefits. Alan was very cordial, explained everything quickly and easy to understand, but was not pushy in trying to get me to purchase something that I didn't think I wanted to buy. After he finished explaining the difference in the two plans, it didn't make sense to get just the one year policy.

The customer service department has always been helpful over the years. I have owned several houses and Select Home Warranty has almost always fixed what I needed fixed. I needed a second repair completed on a few items in the past and they came our soon after. My only complaint is that the initial approval and service call can take 3-5 days. This is a service that I have held for several years and will continue to hold in the future.

Your representative, Richard, was courteous, friendly, knowledgeable and not forcing the sale at all. He was patient answering questions posed and explaining all coverage included. I took advantage of the multi-year coverage as well based on discounts offered and the yearly price being lower than other companies considered. I would highly recommend Richard and Select to my family/friends. I had inquired about other companies in the market before choosing Select and I thought Select offered the right kind of coverage for our home.

This was a great purchase for my family and I believe lots of home owner showed purchase a home warranty. Home warranty a great buy for anyone who owns or buying a home. This one thing I would purchase. Glad I heard about this and will keep for long run. The price wasn’t bad nor too high for my budget and price range. I will differently share this with friends and family of mine who’s a home owner.

I got 2 policies on 7/20/2018. I called in to cancel my policies on 7/23/2018 and was told it was officially cancelled and I would receive an email confirmation in an hour. I did not get email so I called in again to find out that my policy had not been cancelled and I will be charged a $75 cancellation fee for each property. On Select Home Warranty's terms and conditions page it states, a full refund will be granted if cancelled within 30 days as long as there was no service provided. Geez, I didn't submit any claims for service but the supervisor named Bahoosh ** said they will cancel my policies but I will be charged the cancellation fee because I was given extra months at a discount. This is FRAUD.

We have had two issues, both of which were handled POORLY!!! It's always the contractors fault no one was calling us. Recently our AC broke on a Saturday and turned in a claim, they were quick to set up a claim and referral to a repair person. Well, the person that was referred to us never called us, we called him, his VM was full and we couldn't leave a message. All of the reviews we read on this company were bad. When we called Select to inform them, they WERE NOT nice about it. They couldn't explain how they pick their contractors, couldn't tell me who works on weekends and told me if I wanted to switch it would take longer for the repair to take place...

I called in and asked for coverage paperwork. The agent was incredibly friendly and helpful and sent it to me in my email. He also answered a question I had. He didn’t try any sales pitches except saying it’s cheaper if I wanted to pay the whole year and when I said, "No thank you," he didn’t push it. I really appreciate that. I can’t stand it when people try to keep pushing a sale. It takes great customer service for someone to do that. This employee should be greatly compensated.

Sam ** did a very good job with me on the phone as he was very personable and knowledgeable. I have been shopping around for a warranty for my home. Select seemed to have the best coverage for the best price. The sales person as stated was very polite and courteous. I will be able to recommend your company to my friends and family for coverage and price and friendliness of sales staff. In your search for a warranty company make sure that you are able to use a repair person of your choice, which is a position that Select Home Warranty allows you to do.

Abraham ** was very helpful in explaining our options with our home warranty. We are very pleased with his service. We chose the three year plan which saved us even more money. They came highly recommended via the web. I look forward to seeing how well this works out for us and our home.

Adam did a good job explaining all the different plans and choices. Talked thoroughly on the benefits of individual plan so I could choose the best option for my needs. He also answered any questions I had as well.

Bruce at Select Home Warranty made the ease of ordering the policy easy and explained everything well. His knowledge of the policy ins and out was excellent. Bruce at Select Home Warranty worked with me until I got the best value for my money. I am very satisfied with the coverage offered and the deductible. There are more appliance covered by this policy than by those offered by other home warranty companies. After researching different companies, I feel confident in my choice.

Bruce was very helpful and wanted me to get the most coverage for my money. I am in the process of purchasing a new property that is currently twelve years old. I expressed concerns that most appliances, water heaters, air conditioning systems usually last twelve-fifteen years. I was also concerned that I would have to show "proof" of previous services that had been made on these appliances. He assured me that I would not be held accountable for prior work completed on these items since it is a new property for me. He reassured me that I would be covered on all items only from the date of purchase.

I was given a quote a year ago, he is no longer there, this guy almost match it, a year went by, and now finally this is done. We are covered under a new home warranty, sales went above and beyond to earn my business, so far so good, nothing wrong with our home, but you never know. This is really peace of mind. Today is Sunday, off day, we got it done, this afternoon. Just a phone call away, no worries, great work Isaac.

Very polite and good service by Kevin. He quickly found my existing account and provided information on further discounts and multi-year options. To the point phone conversation which is always appreciated; no extra sales pitch for additional product??? This policy was very competitively priced against the other major carriers and with the multi-year discount, it made it much cheaper. I only used the service once this past year, but it was very useful and handy to have the policy. Thanks.

Frank was very helpful and great to work with! He reviewed all the options with me and helped me find the best policy for my family’s needs. He even saved us money on a 5 year plan to cover all of our needs now and in the future. I would definitely contact him, as well as Select Warranty for my next home. As well as recommend them to friends and family to cover appliances, heating and cooling systems, as well as pools and well/septic systems.

Kevin helped me. I was researching which company I wanted to go with. Your rates were good. He was very polite and helpful. Everything I wanted to cover is in this plan even though most of my items are new. I hope not to have to use it but would have peace of mind if I needed to. The process was very easy. I have numerous emails to confirm my selections. Kevin was wonderful and explained and answered any questions I had and even had some additional savings for the plan.

Very easy to sign up for this warranty. Very helpful and courteous on the phone and willing to go over every question I had. We decided to go with the platinum coverage this way almost everything in the house is covered. They even cover roof leaks. Very reasonable $45 service call fee. They even offer additional items to covered in the home for a reasonable fee. With this home warranty we now have peace of mind.

Sol ** was very polite and willing to take his time to make me want to be one of your customers. Also, he gave me good understanding and was very helpful in telling me the great deals you all have. I'm very impressed with his service. I would recommend other customers for his satisfaction. I hope that this will be successful for my home service and other. As a customer, I will like to make you all a long time user if my needs are surely met. Thank you so much!

A/C was not cooling. It was easy to contact you guys, the technician came over within 48 hours and got the issue fixed, no hassle at all! I would recommend to friends and family for sure. I only paid the copay and minutes later got an email saying my claim was approved in full. He changed the “fan” part of the a/c because that stopped working. Great service! I was impressed! I was a little anxious cause it was the first time using the warranty but then I see I had no reason to be anxious cause you guys fully succeed my expectations!

I spent quite a few hours online trying to find the right home warranty coverage. After receiving a call from Select Home Warranty the choice became easy. The company representative, Adam, asked me several questions and patiently answered all of mine until I felt comfortable that I was making the best choice. I was also very excited about all of the discounts and promotions being offered as well as the flexibility provided in signing up. Thanks Adam for providing EXCELLENT customer service!

I called my Select Home Warranty today and I admit that I was frustrated about a few things. Bruce was the customer rep who answered the phone and helped to ease my frustration. He kept a cool head while I was ranting and then he made things right for me. Kudos! Knowledgeable and certified technician, prompt response... good customer service... I liked them and highly recommend to my friends and family. Thanks for the support and information provided by Bruce. Very happy at the response received from him. Again, thanks.

The person was very nice on phone. Prices less than my previous one. He explained about lower service call fees. Also that response time was quicker. I had never heard of this company before so he had to convince me. I have not needed to use my membership yet. Will be transferring to the new owners whenever the house sells. May even extend the time for them. The test will be when I have to make the first service call.

Adding ice maker warranty. I thought the person was very nice and helpful. He took my order quickly. The process was easy to do and fairly priced. I am hopeful that should I ever need coverage for the item purchased the claims process will be equally quick and easy.

The tech Martin arrived at the time he said he would. After checking the machine (broken LG washer), he informed me that the control panel needs to be replaced and he's order it. A few days later I received an email from the vendor that they would not authorize the order until the $45 service fee was paid. I called Select and confirmed with them that my renewal allowed for the 1st call at no charge. A day later I received an email from Select that the cost was more than the value of the machine and I'd be allowed $100 for repair or replacement. The vendor informed me that the part was no longer available. I had no choice but to purchase a new washer.

Select Home Warranty assigned David Martin Plumbing to fix my toilet. He did a fantastic job! I appreciate his expertise as well as his knowledge. He had a great and professional attitude. Mr. Martin called me in a timely fashion, and scheduled an appointment. He was on time for the appointment and took care of the problem. I appreciate Select Home Warranty’s recommendation of David Martin Plumbing company, and would recommend this company to others. David Martin had an excellent and professional attitude and was very knowledgeable about fixing my plumbing problem. Thank you.

The gentleman I spoke to on the phone was very helpful and courteous. He appeared to know his product and was eager for my business. His sales techniques are very persuasive. I initially was going to call back after I had time to take in consideration all the company was offering. He convinced me to sign up on the spot by offering me extra time on the policy for sliding up at that specific time. Price was very good In the coverage appears to be equally as good. I hope service if I have a need it is equally as good.

Positive experience. Associate knowledgeable polite and helpful. Explained the policy and its advantages in an understandable way. Was able to answer all my questions in a satisfactory manner. I never felt pressured to buy at any time, and was completely satisfied with his presentation. I would not hesitate to recommend this company to family and friends. I look forward to interacting with them in the future. Revived by email my contract in a timely manner and it was clear and concise and readable.

This was an excellent experience. One hopes to never need this policy, but if needed, I can only hope that experience will be half as good as the experience obtaining the policy. I will be recommending him to everyone I know. His explanations of coverage, the processes, and the company reputation were the final determining factor in selling this contract. The flexible length of the contracts made it possible for us to find good coverage that fit within our short-term budget constraints as a retiree on a fixed limited income.

Abraham explained some of the terms quite well. However, after reading the contract I believe the extent of the coverage was exaggerated. I was not aware of pro-rated coverage and policy limitations. I was told if a system failed it would be replaced with a similar system at full cost not pro-rated. Also, there are many limitations in the contract which could have been explained. Contract is good but not comprehensive. Probably provides some coverage for the expense but not enough.

We bought this house almost a year ago. It is not a new house and came with a home warranty. We viewed this as a good thing as well as something necessary. The year is almost over so I started looking for a new home warranty and reviewed many providers including our current. In the end I found that Select seemed to provide the best and most inclusive package at the greatest value. As part of the great price I was given I was also given extra months as part of the package extending the value. Personally Michael ** was my agent and I would easily recommend him as he was great to work with from start to finish.

The repairman they sent showed up, collected his $60 and said parts would be in the next week. He didn’t bother to call, his mailbox was full. I called numerous days. Finally called SHW. They told me he would call me back. After numbers phone calls between Select Home and the contractor, the contractor told me he hadn’t ordered the parts yet and needed the make and model number. Yo, they were supposed to be in a week ago. This happened numerous times. Wait times were exceedingly long when calling, I could hardly understand the representative, the supervisor was never available. Finally decided to go the reimbursement route and told they wouldn’t pay it all even though they had approved the other one for more. Will I ever buy their warranty again, No! They don't bother to check reviews of who they send out. I feel like I was conned by the repairman they sent out who never finished the job and Select Home Warranty.

Bought home owners warranty over the phone with the assistance of Rep. Mike ** who provided and professional excellent phone service. Mike followed up when I did not immediately callback as I said I would. I was concerned regarding fraud identity protection as Mike called me from a website look see I was conducting. After discussing with my wife we purchased a three year protection package. We paid by credit card for the three year coverage and I was very concerned about paying and providing my credit card information to someone I did not direct call.

I have had 2 great experiences with Select Home Warranty. I am a real estate agent and have ordered these for my clients. I feel the value you receive with all the coverage is excellent. I have ordered a 3 year warranty that was almost less than a 1 year warranty with other companies. It was a quick and easy process to order the warranty and I look forward to many other transactions with this company.

I Just signed up for multiple years going by the rating that I saw when I googled best home warranty. Couple of bad experiences with these things in the past but as far as the service end I cannot comment yet but initial contact seems promising. Good salesmanship Abraham **. No offense but hopefully there will not have to be many uses but as they say better to have it and not need it than to need it and not have.

The customer support was outstanding. The terms of the contract was clear. I felt that the coverage was well explained to me where I clearly understood it. I like the 30-day trial offer in this deal. I will be talking with friends and family about the offer you present in home-warranty. Have a policy like this does give peace of mind knowing that if something major goes out in your home that you know the coverage will be there. Thanks again for this service.

Spoke with Ron who seemed helpful and concerned, very patient. I do not see well. Received notification the next day regarding using local repair person. I am unsure of how this process will go but I am willing to try it as I would like hot water as soon as possible. The heater does not produce hot water. I light it but it will not stay lit, as I explained this to the CS representative, who was so very nice.

Bruce ** was great!! He explained everything and was very professional. We are also considering the 5 year plan, we are seniors but I need to go over that plan w/ my wife. We have been looking at many other warranty companies as I explained to Bruce and chose yours, which is a big deal because we were ripped off in the past and very skeptical, so Bruce was great answering all our questions!! Definitely 5 stars! If your company and service/policy is as good as Bruce said we will definitely be recommending you to friends and family!!

Extremely helpful sales staff. Kevin was great. Since I am planning on selling my home I was reluctant to purchase the 5 year policy. We found other options which were satisfactory to me. It was a win-win situation for both of us. I cannot comment on the service or the efficiency of the company itself as I have not filed any claims to date. I am looking forward to a pleasurable experience if ever needed. Home warranties provide a peace of mind.

Excellent care, assistance, explanations. Met all my questions and desire to fit my budget. Provided discounts as available. Associate Danial ** spent extra time giving all information needed offering a very acceptable plan. He also added discounts I was unaware of. Explained in detail how the plan will work in the years after the first year. He also told me that I can use service people of my choice from here, not just technicians that they would select from a list.

Great follow through and informative. I was seeking comfort in my choice of a home warranty service and I found it here. Although, I hope I don't need to use the warranty but it's good to have it for unexpected claims. Great professional service and friendliness. Continue to be a leader in home warranty service and treating the clients with professionalism and care. I greatly appreciate the personalized service and attention. I am hoping what I signed up for I can expect. Keep your customers in the forefront. Keep your values in the forefront.

Michael ** owner Desert Chill Air Conditioning and Heat was awesome. I described air running not cool. Hot air inside temp 8 degrees. Michael arrived from the problem, went to get the part needed, put in new part and sir was cooling house. He is great. He explained what was wrong with the unit and what needed to repair. He was aware of the urgency to get air conditioner up and running. I was so very impressed. He was very professional and explained what happened and that he was familiar with the type sir conditioner I have lol on.

I went online and researched home warranty programs and Select Home Warranty was consistently rated at the top of each list. I had no problem obtaining a number and connecting with a live person right away. I explained what I was looking for and the purpose of obtaining a home warranty and felt understood immediately. My specific representative, Adam, was friendly and helpful and made the process of obtaining a home warranty as easy as it can be for someone new to the process. I will recommend to friends in the future.

Richard ** did an excellent good job explaining the policy and answering all my questions. I spoke with yours and other company representatives with results ranging from terrible to mediocre. Richard was the most knowledgeable and patient. He made the purchase of the warranty easy and I chose Select because of his clear explanation and the professional way he handles the transaction.

Alan - Absolutely great salesman. Very knowledgeable about the services and questions that you have. He was very thorough and gave examples of what was covered on the policy and now to contact when and if services were needed. My friend was so impressed with him that she referred me and I took out a policy also. He also assured me that I could call him at his extension if I had any issues questions after receiving my policy.

I called your company with several questions about service, pricing, etc. and had a wonderful conversation with Alan **. He was very kind, patient, and helpful and answered all of my questions professionally and satisfactorily. I signed up for a service contract, and within an hour I referred a friend to him and she also signed up for a service contract! I am pleased to have peace of mind in never having to be concerned about anything breaking down in my home!

Very polite and attentive. We look forward to having a continued relationship. Recommended by a friend and are very happy to do business with this company. We did not have a good experience with their competitor and made the switch to Select Home Warranty. I feel we made the correct decision. A leader in the home warranty industry. A service network that is second to none. It's no secret why we are choosing Select Home Warranty to help manage the high costs of our home repairs.

I never buy these things for just this reason: when something breaks, somewhere in the fine print, the item is excluded. After being assured that EVERYTHING wall to wall was covered, imagine my surprise when my TV broke and it was not covered. I HATE these rip off policies. Save your money.

Kevin is outstanding! Knows his subject, personable, likable, and extremely professional! You are fortunate to have him on board! He is persistent without being obsessive, patient without being gross, and knows when to speak and when to listen! I would hire him for my own business! He really knows "the art of the deal"! I should know because that is exactly what I do in my firm. What else can I say, except to repeat that Kevin is an outstanding employee and salesperson. If you have a training program for your people, he should be promoted to a Trainer and later on to upper management. I don't know his background and experience, but I guarantee that he is going places if you don't recognize and reward his talents!

Our sprinkler system was leaking badly, requested service via phone and email to no avail. I can't get anyone to follow through. I had to fix it myself after one week of waiting. Our AC went out last week and I got no response to that service request with 100+ degree weather. I have 4 children (5 year old triplets and a 6 year old) that would be suffering from heat stroke if I didn't fix it myself and no one still has gotten back to me.

The rep (Isaac **) was very helpful and courteous. He did a very fine job. He explained all the details of the plan at length. While I was explaining the plan to my wife, Issac listened and politely corrected me if I gave my wife misinformation. He is a well informed customer service rep. I had to call back to get my order number and Issac provided that. He really is an excellent asset to your company.

Customer service with Kevin was great. He was very knowledgeable and kind. I just signed up for coverage and hoping this company is as good as advertised. I've heard about issues with many home warranty co.'s and was hesitant to purchase a plan. However, this company is one of the best rated and I like the fact that I can cancel anytime if I'm not satisfied with their service. If I ever have to call for service I will be sure to submit an updated review.

The first of June, Select Home Warranty sent a plumber to our home for a stoppage issue. The plumber accidentally put a hole in the pipe while snaking the drain. I was told by the plumber, he would contact his company who would contact Select and a repair would be made. I was never notified by Select so after a week I began to contact them through email, phone calls and filing a claim. After speaking to various people for over a month, I was told over the phone that the claim was approved and to contact the plumber.

Great service with Abraham. He was courteous and to the point. I appreciated the detail he went into and the explanation of the benefits of buying a 5 year plan. I have been bombarded with calls and emails from my plan I was on for the past year. That plan with a different company was pretty worthless - never covering anything I called them for, but trying for months to get me to renew. So today I decided to perform a web search for a different company. I realize that by entering my info - I would get a call, and was very happy with what I heard. So hopefully, the service will be great as well.

I was looking for a company that would have my appliances covered in case they break. I did my research and found Select Home Warranty with an excellent review. I email the company and received a response from Bruce ** few minutes after. He helped me through email, answered all my questions yesterday and today I decided to purchase the plan. Bruce was very patient and attentive in every email. I even received a special discount, got 14 months for $399 and a service call rate of $60. I would recommend the company to anyone. Excellent customer service!

Sol ** conducted himself very professionally in his sales presentations and discussions with me. I was at the same time conducting discussions with one of your competitor companies. These conversations at one point turned acrimonious. But Sol was calm and reasonable. At this point I would be happy to recommend Select to a friend, but have not yet had any experience with the firm as to performance. We will have to see what happens beyond the sales calls.

Received email from Abraham with Select Home Warranty. Highlighting enough information that caught my attention, enough to call and get more details. Abraham was very helpful & informed. Answered all my questions. I had already gone with another company but after talking to Abraham I cancelled that plan. Signed up with Select. Better plan, lower service call and lower yearly rate. I had already gone online & knew Select was highly rated. Also offered a great deal on going with a 3 year plan. Great Job, Abraham.

This is an excellent company that provides great warranty value. The company is great to work with and they always provide prompt replies to customer needs. This is the best home warranty company that I have ever used. This company has terrific listeners who really care about providing you with top notch service. I cannot say enough good things about this company; they will stand by you through everything you encounter with your home. They have the best local contractors who come to your home promptly to fix your issues. They always call ahead and provide updates.

Good service and fast response time to signing up and purchasing warranty. Reasonable prices with good reviews to back up service. Customer service representative was very knowledgeable and was pushy with sales to upsale packages and offer other deals, but very polite and professional. Would recommend and I am satisfied with purchase. Hoping to not ever have to use the warranty, but I am confident that if the need be, it will be taken care of in a fast and professional matter.

The gentleman we talked with was very informative. We have always had a Home Warranty with each home we've owned, as my husband is a former realtor and believes in the protection. Oftentimes we have found it difficult to get straight answers as to exact coverage details, costs, and assurance that service persons are available in our area. These concerns/questions were answered by the rep, and to our satisfaction. The price of the coverage compared very favorably with competitive numbers we had received. While proof will be in the pudding as we move forward under this contract, we always judge any service by the professionalism of the one providing the basic information on what we are purchasing, and in this case our experience was positive, and thus we committed to move forward.

I am pleased with the service. Select Home representatives was diligent in locating a local technician in my area. I have referred Select Home Warranty to many people. Having this added security makes my family feel more at ease. They have fixed my garage door and it works great. I would like to say I'm very satisfied with Home Select Warranty. The low service price is satisfactory and affordable. The technician that are sent are courteous and very informative. Thanks to all employees and management who makes this company above and beyond the call of duty.

Customer service were outstanding in resolving issue on compensation of dryer that could not be repaired. First offer was 100 dollars, then explained that the deductible I had to pay would cut into the 100 leaving 55 dollars to purchase a used dryer which is not enough to get a decent replacement. The customer service representative transferred me to retention section which offered me a fair compensation for as old as the dryer was. Great job on handling this claim.

I approached this company for a quote via email. Instead I got a call before I ever left their website. I overlooked that and the pushy sales tactics. I made an error by going ahead and purchasing the warranty (thinking the title company could just reimburse me instead of the reverse). I realize that what I did was my fault but a BIG SELLING POINT for this warranty at all was the choice to "OPT OUT" AND GET A FULL REFUND WITHIN THE 1st 30 DAYS...

Daniel ** was outstanding in helping me by answering questions and making me feel comfortable with my decision to use Select Home Warranty. I have received my documents within a timely manner. I am hoping that I will continue to get outstanding assistance. I will review my paperwork and if any questions I will get back to Daniel. When I spoke to him about adding well and septic as well as sump pump he was able to do so reasonably so that I feel more comfortable having my home covered.

The first guy that came out ordered the wrong part. It took 15 days to get that part in then only realized it was the wrong part. Second guy that came out found the problem within two seconds of walking in my door and said, "Yes the wrong part was ordered but I'm going to overnight the right part so we can get your sink fixed." That was on Friday. I have the part on Monday. He came out on Monday afternoon and install the part. Works great now.

Abraham was great. Explained everything and gave me many options. Explained the process and coverage in an easy way to understand. I had a terrible experience with our last home warranty company so it was nice to speak with someone who sounded like the care. I am hoping Select is as good a company as he advertised and we are looking forward to doing business with Select Home Warranty. We are hoping we don't need to call you bit if we do we are glad you will be there to help.

I spoke to Abraham who contacted me first before the other plans I looked at online the previous evening. He was very aggressive with his sales techniques without being overbearing. He made it clear that the company wanted my business and was willing to work with me at a price I could handle being a senior on a fixed income. I would commend him on his sales skills. I have yet to receive any paperwork from the company detailing the coverages I signed up for and the contact phone numbers for service and customer services.

Washing machine spin cycle wasn't working. Brown Appliance called. They arranged a time with me and they came exactly when they said they would. After diagnosing the problem, they called and got approval to put the part in. We were very pleased. The man who came to fix our washer, Sam, was very professional. He had the part needed in his truck and fixed the machine. All of this was completed in about an hour. He was very patient and answered all of my questions.

My name is Mike **. My wife and I own a three bedroom home in Laredo, Texas. David quickly helped me determine what plan would work best for me and made me feel like I was dealing with a professional representative and a great company. This is my first time with your company and David has promised prompt professional service should we have a claim. Also Select Home Warranty's rates are better than several other companies I compared.

The Sales representative was very helpful! He was super knowledgeable and was able to get us a great deal, considering my family and I are on a tight budget! He valued my time and ensured I was educated on all services the company had to offer. We shopped around for other home warranty companies, but friends and family highly recommended Select Home Warranty because of their fantastic customer service and responsive service! I look forward to the same service should I need to reach out when/if the time comes!

Excellent help with clear explanation of the terms of the contract, the method of reporting a claim, deductible, replacement value, and items covered. Got free months and free roof coverage added on. We look forward to three years of peace of mind. Our sales help, Zachary **, was personable, friendly and helpful, and certainly added to the comfort felt in choosing this warranty service. Thank you for your service and we look forward to working with Select Home Warranty in the future.

Select assigned my non-running A/C unit to a company that will not take their repairs because of nonpayment issues. The week my A/C stopped it was 116 degrees here. I had to pay $550.00 out of pocket to have one of the motors on my Lennox A/C replaced. I submitted my receipts and they denied the claim saying motor had no value. I have paid for 2 years in advance and want my money back. BEWARE, BEWARE, BEWARE.

I was looking online and filled out the online form. Kevin contacted me promptly by phone. Kevin ** was very helpful, answered all my questions and helped lower my rate. I received my policy promptly by email. I was very pleased with my experience and will definitely tell my friends and family about this company. I feel very good about having this coverage on things my homeowner's insurance generally does not cover. The peace of mind is definitely worth this price of the policy. Thank you Kevin.

The representative was nice and very friendly. He was able to get the policy started quickly and process my payment. He also provided information on how to report a claim and gave me the phone number to call. The representative was professional and handled the call quickly to get the service started right away. I received my policy information through email in about thirty minutes which gave me the details regarding my policy and how to process claims. Thank you.

Brad was easy to talk to. He was informative without being pushy or "salesy". He was clear and made it easy. He allowed me to call him back to seal the purchase. I am sure you all hear "I'll call back" all the time and they don't. Brad never batted an eyelash. He was straightforward and came across as someone who wanted me to get what I needed. This is the second Warranty I have purchased this year and I swear he helped with the first. He is an asset to your company.

Was shopping around for a new home warranty company. Talked to a few but was happiest with Select Home Warranty. Very well explained and lots of options to choose from and many different discounts were available. A no brainer to choose this company. Michele, the sales rep was polite, efficient and very well versed in answering my questions and described all details of the contract, discounts and prices. Payment types were offered and explained well also.

My air was not working properly. Thermostats stated higher than the thermostats set. Calls w/ Select warranty dispatched three companies within 4 week time. I finally received a company to call me back. The gentleman was here within 24. Very nice courtesy and very detail tech. I will for sure would like to see this gentleman if need to be in the neighborhood. Please Select Home Warranty keep this gentleman name. He is major name for Select Home Warranty.

Spoke to Sam regarding warranty, cost, & plans. He was very friendly and answered all the questions I had. Although this was a pleasant experience, there’s other stages that follow. Service calls, technicians assessing damage/repairs and claims. This company doesn’t have very good reviews but I am willing to give them a chance. I will be happy to review from initial service call to final work completion & claim process. Hopefully, I will not need any services.

I had the pleasure of dealing with your salesman Abraham in Gotham, NH. He was extremely helpful and explained the programs your company offers and was very patient getting me started and enrolled for my needed coverage. He was extremely professional and caring and very knowledgeable about the programs and the best deals being offered. When we had finished our transaction he then covered all the answers to the questions I had come up with regarding deductibles, service calls and how the system will work. He made my decision an easy one make and I’m sure in the long run, I will be grateful.

Johnathan made the process very quick and easy. Explained the coverage. Was able to help me with a payment. He was well spoken and confident in the information he was giving out. I was recommended by a friend, she has never had any issues. This was my first call for home warranty, I was happy it was quick and easy. I look forward to working with Johnathan in the future if I have any problems or need any assistance at all.

Bruce was very helpful and knowledgeable about the services I was requesting. He worked with me to find the right plan to meet my needs and looked for any discounts that I might qualify for. I have had home warranty plans previously, but never with this amount of coverage and such a low deductible. Even with adding my pool and sprinkler system, the policy and the deductible are much less what I paid before. Customer service by Bruce was great!

Speaking with Bruce ** today, it was a very good conversation. The company customer service training was obviously well done and well carried out. Bruce took the time to explain all the options, I chose the Platinum plan because it covered everything, and me being a senior citizen felt it was the best. Bruce knew the products offered, and he took the time to explain everything and thus made me feel very comfortable. He went through the several payment options and took the time to explain everything. I feel extremely comfortable with my choice today. Great job.

Made a few calls to different companies about getting new insurance and after all the calls, this was by far the best offer and best rate. The gentleman was clear to understand and the coverage is great, and can't beat the price, would recommend a friend. Keep up the great work. Spoke to a few of my friends who will be calling about changing their coverage once their current contract is over. I am truly looking forward to this company to serve the me in the coming up year. Thank you.

I am a Home owner, I just renewed for my 3rd year. Jim ** was really nice and professional. I would recommend Select Home Warranty. I have had good experiences with Select Home Warranty. The only home warranty company with an affordable service fee. Customer service is also good as you will speak to a person when you need to. I do suggest a speedier turnaround on the refund checks. It should not take 4 months to receive a refund check.

I called to purchase a home warranty, Mark was excellent in helping me find the right one! He was very helpful explaining all the different levels of coverage, and how much value we would get with each level we went up. He also helped us save money by mentioning that if we bought coverage for several years at once, there was a significant discount! So after everything was done, not only did we get a better plan, with a lower deductible for us, it also covers more items in, on and around our house. And finally we got it at a fantastic savings!

I spoke to a couple of my friends regarding home warranties in general and they recommended "Select Warranty." One of them in fact uses Select Warranty and is very happy with their service. The gentleman I spoke with on the phone was friendly and very helpful! I am grateful that there's a company out there that we can trust to fulfill their side of the agreement if one of our appliances breaks down! Thank you again Select Warranty!

When I first had the double billing problem with no issue resolved, I cancelled the policy. This morning I was told I had never cancelled the policy. I had an email from Select Home Warranty stating I had cancelled on July 2, 2018. I waited some time and called back and reached Eli. Within 10 minutes he had my problem solved and within 45 minutes had a new policy with revisions emailed to me. Thank you Eli.

Called to discuss new coverage and had a great conversation with all options shared. Looking to add second property soon and today's rate was guaranteed for the next house too. Did not talk much about what is not covered that people ask for, but the coverage plan includes everything we are currently covered for so that was okay. Hoping to be able to stick with this company without too many price increases or deductible increases.

David ** was very nice and helpful. Please ask to speak to him whenever you are looking to purchase a home warranty. He helped me with the purchase of two policies. He was very kind and not pushy at all. He provided answers to all of the questions I had for him. He was very knowledgeable about the rates and different types of policies available. I am glad that he helped me with my needs. Thank you David and keep on doing what you do!!!

I just received a call on Wednesday July 18th at approximately 11:00 am. the call was from Select Home Warranty company. The Select Home Warranty company sales agent requested from me that I would need to renew my policy for another year because it was going to expire in about 5 days. I renewed the policy for another year as requested. I also told the representative I had been looking for their contact number because I had a repair. My dishwasher stopped working last Friday July 13th. The representative transferred me to the claim department and I started claim number **.

Richard was extremely pleasant on the phone. He answered all of my questions and I liked that he didn't refer me to the website instead. He took his time and spoke clearly. He was extremely knowledgeable. I really liked that I got a discount. Richard did a good job of explaining all the ways I could get an additional discount. I think the price of this coverage is better than that of other companies which is what also drew me in to this company.

Contacted to get a new policy. Great team to work with so far. Very helpful in determining the needs and cost of policy. Talked to multiple service agents prior and all were very polite. Returned calls timely and not on hold for long. So far it has been a great experience. Now to the next step if policy will be fulfilled as needed. Hopefully it will be as great as it has been from the beginning.

I have been very dissatisfied with the services provided by Select Home Warranty (SHW). Service calls and all customer service issues are handled by call centers in the Philippines and very frustrating to deal with. Whatever happened to KEEPING JOBS IN THE USA??? Technicians assigned by SHW are reluctant to accept the jobs. Two or three of the assigned companies that I encountered have discontinued to work with SHW because of their unethical business practices. Authorities really need to investigate SHW for their mode of operation.

The sales rep was helpful, informative, and actually tried to get me a good deal and get me into the best matching policy for my needs. The sign-up process was relatively quick and painless, and less "salesy" than I expected, especially with regards to the competitors I have dealt with. Rates and coverage compare favorably to competitors, as well. The free months for sign up was a nice perk. I would definitely recommend Select Home Warranty.

Upon arrival the assigned repairman "Tim", he did not say I'm so and so with East Texas Plumbing, Inc Whitehouse, TX. He began his entrance into our home, with very loud banging on the door. He could have used the doorbell. He was very unprofessional and spoke very disrespectful to my husband (who is a recovering cancer patient), after slamming his tools around. He then asked where the driveway was located and was told that it was not available due to cars being parked there. He said he would have to make several trips back and forth to his van and found the entrance to be to far away from his van. (So were we an inconvenience for him.) He did repair the leak but he refused to relight the hot water heater. He proceed to tell us that to light the hot water heat it would have to be on his work order. We paid him our copayment but NEVER WANT HIM IN OUR HOME AGAIN.

On May 26th I attempted to use the warranty that came with the purchase of my house to resolve an issue with a malfunctioning water heater. First they sent me an unresponsive, incompetent plumber who misdiagnosed the problem, then they could not understand how I could be the owner of the policy (which came with the purchase of my house), then they misplaced my receipts, then they refused to send me an itemized breakdown of the proposed reimbursement... This matter has dragged on for almost two months now and I am getting my attorney involved for resolution. I am glad I did not purchase this policy myself; nevertheless I do not recommend anyone use this company and am resigned to pay for all home repairs out of pocket in the future just so I do not have to deal with these incompetents again.

When we joined Select Home Warranty we told them where we lived and wanted to make sure they had contractors in our area. They assured us they did. Our furnace went out and we called. Now we live in Southern West Virginia and they gave us the name of a contractor in Delaware... We called them back and they never would give us a local contractor. We cancelled the service in February and was promised our money back... It is now JULY and NO check. I keep asking them where it is. Sharon ** from Select Home Warranty keeps telling me they mailed it. So far they claim they have reissued the check 3 (THREE) times, and still no check. Don't do business with them. We had to pay for our furnace repair on our own and to this date have not gotten our money back.

New Membership - Too many offers, confusing. High service charge. Need to use it more. Good coverage options. Confusing service regulations. One month waiting is too long. Need more experience with the service. Customer service can be better. I don't get what happens if I have multiple issues or claims. Lower the service fee.

Air Conditioner - The customer service was the worst. I had two customer service from to lied to me to tell me that they would call me back in two hours. Never got the call. When they did send repair people made an appointment they never call or showed up. The second repair person was rude and seemed to me like I was bother him. The third repair came to finally to tell me my warranty doesn’t cover the problem. I wasted a month going back and for calling to find out they won’t cover the cost to get it repair. I stuck in my hot house in Atlanta with temperatures running 80 to 90 degrees a day. I am very hot and angry customer.

While I didn't like getting multiple emails, at least 4, and two phone calls within two minutes of filling out the website info, Nathan ** did handle my transaction promptly and professionally. They included all the discounts I'd like had already seen on the web. I have not used the coverage yet, I bought it to accompany our house that's for sale. Their prices are much better than any other company I've found so far.

Abraham ** did a great job explaining our options, addressing our questions and providing for our needs! He was very thorough and provided us with additional coverage options; however, we stayed with what we had already discussed. It is good to know that this plan is transferable if we have to move. I will recommend Select Home Warranty to others looking for a home warranty. I hope when we have an issue we’re taken care of as quickly as signing up.

I have had a lot of help from the CSR Leiko who walked me through the process and answered question. The time it takes to get some response was unsatisfactory. I had to call back after three days to check on my claim I had submitted online. I am still not resolved as I have had the work done and already submitted the invoice but have not received form for reimbursement. I am looking forward to a rapid response soon.

Sales rep was good. Gave any and all info needed. Sold me on the first call. Can't comment on the service as a just set it up but sounds good and competitive. Good promotions and service fee. Fast set up as well. Everything sounded better than my previous coverage and price was definitely better. Service time is good as long as they hold their word. Best I was told by at least 24 hours. We'll see how the service goes as far as work done.

I spoke with representative for Select Home Warranty. He was polite and direct after review. Phone conversation was very courteous and no pressure was given to buy more than one year. Though it was offered to me at the time. I purchased a policy. I have yet to need it.

Spoke with "Mike" & he went over package options. Great deal, he explained all options & deals available, re: what was covered, price packages, being locked in for a renewal price & then some free months of service. Mike was a great help, I had called 3 other companies before speaking with him. He sent me info per e-mail as soon as we were finished on the phone. He was very professional as well as friendly in his response.

Jim ** contacted me to see how he could assist me. He was able to answer all my questions and concerns as well as suggest add on coverage. My experience with Jim today makes me feel like a valued customer already. He made sure the package I picked had the same coverage from my old warranty company of 10 years. He was patient as we went back and forth checking coverage. I also like the fact that I can you out of network contractors since I have established relationships with them.

While I was speaking on the phone with a salesperson, another one called on another line. The person I spoke with was helpful in answering my questions. I believe the value for this warranty is good, but once I place a claim, hopefully I will get the same eager attention. Several discounts were offered to me which made the price better. I added pool coverage also. The copay/deductible is much better with Select Home Warranty.

I have had Select Home Warranty for a little under a year. After several denied claims for a water heater not being covered because they said it was not maintained and a Hot tub heater not being covered because they said it was not a in ground hot tub I submitted a claim on Sunday as our AC stopped cooling. A technician called on Monday morning to set up a appointment, he came out and determined the cause the same day and Select approved the claim same day.

Jim ** is an excellent salesman! He was friendly, knowledgeable and answered all my questions. He offered several options while simultaneously being sensitive to my needs. He told me about the different plans offered as well as the possible options for renewal at the end of the term. Ultimately I chose the plan that works best for my home and my budget with the help of Jim’s guidance. I would definitely recommend Select Home Warranty, and Jim, for anyone looking for a home warranty.

I did a little research and home warranties and settled on Select. I also received a great promotional discount as well as another discount totaling $200 off a year plan. I only deducted one star from my review because when the salesman called me trying to upsell a five-year plan he got pretty short with me and hung up when I told him I only wanted to stick with one year for now. Sorry bud. Hope the warranty is great though!

I did my homework and checked with the BBB and Consumer Reports before making my final decision and I decided to go with Select Home Warranty. I was a bit nervous/skeptical because this was my first home warranty purchase and I wanted to make sure I was getting exactly what I needed for my home. I spoke with a customer service representative by the name of David ** and he was kind and patient and answered all my questions in a timely fashion. The whole process did not take long at all. I would absolutely recommend Select Home Warranty.

Thanks to your rep, Bruce ** quick follow up and his answering my questions and concerns, I decided to switch to Select. I have been a customer of Service America, for several years. Recently their service and their mechanics have been less and less capable of accurately fixing a problem or diagnose the problem. I feel having local companies acting on behalf of Select, should improve the quality of service and repairs. Looking forward to Select warranty being a big improvement over past contract.

Carefully read their contract before you purchase. They have many more exclusions than some of their competitors. If you're looking for cheapest price period, then they may be your company, but be aware that the covered components are limited. Once I saw their list of exclusion, I decided to cancel (the same day I purchased). Now, 3 days later, I'm still having problems getting my money back. I've made 4 calls now, each time the person telling me that my refund is being processed. However, I've never gotten a cancellation email, and no credit back on my credit card. I'm now calling my credit card company and having them refuse the charge.

I have been shopping around for a new home warranty, and received a phone call from your company this morning. After speaking with Sam, I signed up today. Pricing seems fair and discounts are like none of the other warranty companies. Sam was helpful and knowledgeable. The process was easy, the coverage seems comprehensive and the cost was well within my budget. I like that I can use local services with a rather low deductible.

I called to pay the bill for the remainder of the year. So I would not have to worry about it!! I also wanted to know when my new warranty would be good to use if I needed to use it. Your rep was polite and did all very well. He should get a raise.

My experience was pleasant, quick and concise. Bruce ** was very courteous and took care of my needs without being too pushy. I am pleased with the customer service I received and hope that, once I actually need to use my policy, that it is everything I expect it to be. I look forward to receiving and reviewing my policy.

I found the service representative Very professional. He answered all of my questions and explained to me in terms I could understand. I would highly recommend Select Home Warranty to any new homeowners because Issac ** made the experience easy and worry free and after checking other offers I found the best choice to select was Select Home Warranty. That’s all I can say. I am highly satisfied with this service I received and the care I was given.