Select Home Warranty Reviews

I called about getting details about a new policy. The representative I spoke with was friendly and seemed knowledgeable. He took time to explain the policy coverage to me and to answer any questions that I had. He also worked with me to get the policy I wanted for a price that I can afford on a fixed income. I look forward to working with your company and hope that the coverage I was told I will have with this new policy will be what I actually receive.

I was nervous trying to find an honest company to replace my current home warranty company, but Select Home Warranty put me at ease and I know I’ve made the right decision. Sol was very knowledgeable and answered all my questions. He didn’t do anything to make me feel like I was being pressured or scammed. I feel confident Select Home Warranty will give me peace of mind and I will have absolutely nothing to worry about going forward. Thank you.

The salesperson was very patient as he explained every package I asked about and also he waited for me to find all my papers and my payment method. I sent the request via and they responded promptly within 10 minutes of me submitting a request. I have not had any issues so far so I don't know how good the service is once you have an issue. These are things I have only read of so far that is why it is a 4 star rating. Once I actually use the service, I will reconsider the rating.

Just signed up with them tonight with a multi-year plan that averages the yearly rate to about $375 with a service call fee of $45. It doesn't get much better than that. Jeff ** was helpful and not pushy. He answered my questions and made sure I was satisfied. The only thing I am not ecstatic about is that the ice/water dispenser of the fridge is not covered and costs an extra $40. That being said, everything else I should need is covered, including the roof.

Fast and excellent service. Many discounts available when you talk direct on the phone, made inquiry over the internet and almost immediately received a phone call from Sam **, if you are a realtor have additional discounts, or discounts for multiple house.

Purchased a home warranty coverage agreement on 7/31/18 from a gentleman named Fred. He was very helpful answering any questions I had on the various features covered under the policy. Also was very helpful in getting me the best deal that was available with the features that I was interested in. I was very pleased with the way Fred handled my situation and would recommended dealing with him to anyone else. 5 stars for Fred.

Kevin was very helpful and sold me on the service contract. He explained everything in detail how the contract works and the benefits of having the service. I elected to receive the premium service. I have had a service contract from another company but this one is much better. In the future if service is required, I look forward to using this contract. With having several appliances I can sleep good at night knowing they are all covered if needed.

Customer service was fair. It was slightly difficult to understand your rep. Perhaps since I'm from the south. Also I thought that I was previously told that the service fee would be $60 but I see it says $75 on my contract. I hope nothing else comes by surprise.

Spoke with Bruce ** regarding purchase of a Platinum Care plan. He went through all the details and patiently answered all of my questions. He then helped me to select the right program for me and went out of his way to ensure I was offered the best price. After completing my transaction he waited to be sure the email had come through to me and I know he will be there if I have any questions. Excellent service.

Sales dept was very polite and informative. The plan is perfect for what I need, good to know I can add to my plan. Prices are very reasonable. Time on phone was short. Would highly recommend to family and friends. Sales dept helped with all the questions I had, they e-mailed all the info I needed and even went through the plan over the phone. They were very pleasant to talk to. Happy to know I have such a plan. I have peace of mind.

Talked with Isaac today and discussed renewal rates and benefits. He was very professional, polite and explained everything slowly and in terms I could very clearly understand. I am hopeful my 2nd year with SHW will be just as good as my 1st year has been. I have recommended SHW to others that have be in the market for home warranties. I have had other home warranties in the past and so far have been more pleased with SHW than I have been with any other.

It was a pleasure dealing with John. He was very professional. I will recommend your company and John to my friends. I will now be able to sleep at night knowing I never have to worry about my home and its many systems that can go wrong. This is a good deal for me and if ever I sell my home I will transfer this warranty to them. John was easy going and not a high pressure salesman. He sold me exactly what it was I was looking for!

Your customer service is great! Adam ** was great at explaining everything and answered all my questions. I really think he deserves a really really big raise! He was very personable and had answers to all of my questions. I was also able to get an extra 2 months of coverage which I really appreciate. I think the $45.00 service call is very good - way better than other home warranty companies were offering. We used to use American Home Shield and their customer service was not always that good.

Spoke in depth with one of Select's sales representative and had many detailed questions that were all answered to my satisfaction. Representative was patient and did not commit to pressure tactics. Johnathan agreed to allow me time to review other companies and get back with him in the event I felt Select was the best plan. After reviewing several other plans I contacted Johnathan with additional questions in which he answered without exception. As a result I decided to go with Select and will continue to evaluate their performance.

Bruce ** was great on the phone. I have not used the service yet! So I hope they hold up to the service contract and give great service. I have not ever bought a home warranty service policy before. I guess I will see when I have to use it for the first time. Only time will tell if this is a great company or not.

Abraham was very professional with his approach. He clearly explain what coverage was available and offered a multi year coverage explaining that it was the best value and that you could always cancel or pass it on if you sell the house. This coverage is for a rental house and Abraham answered my questions regarding working with a property manager and he also explained that you could use your own contractor to fix issues or problem.

Select Home Warranty did a good job of explaining what was included as well as any exclusions. The overall value will be assessed after using their services but it all looks good from the onset. I like that they offer comprehensive coverage including roof leak and their service charge is one of the lowest in the country at $60. The truth will be told when I have a problem that needs to be corrected that is how I will judge the company.

I had a little trouble getting my policy from them but did get the issue resolved. They tried to email it several times but finally they mailed me a copy and then they emailed it to themselves and sent it to me. This was after calling in three times. Ben was awesome. I would recommend them though I have not had to use their service yet. If I do use them I will definitely do a follow up post.

Andy, from Handiman Concepts Inc./HCI, was very prompt getting to my house at the time that he said he would be here. He found the problem and corrected it. I hope Handiman Concepts Inc./HCI will be called the next time I have a HVAC problem.

My family and I are pleased with service provided on 27 Jul 2018 (Bathtub Level Replacement). So far I am please with the services Select Home Warranty provide. The plumbers assessed the problem, left for approximately an hour in order the repair pair, returned, and fixed the issue to my families' satisfaction. I only wished the plumber was able to come to the house sooner. However, the got have to work the got the job done superbly. I will let everyone I come across of the superb home warranty service Select Home Warranty provided for my family and I.

I found Abraham to be pleasant and extremely knowledgeable. He answered all my questions. I couldn't find a single thing to complain about. He repeated the information back to me and explained everything very thoroughly. I really liked Abraham, and I really like that he spoke clearly and concisely.

This is my first time purchasing a home warranty. I am excited about the offer I received today with the multi year plan. I ordered online but was immediately called by a representative to confirm my purchase. He then offered me a discounted 3 year plan with 6 months free and a much lower service fee. Then later another representative called to let me know that everything was set up. This is great customer service and helps to build my trust in this company and their services. Thank you!

Select Home Warranty rep, Sam, was very polite and professional, answering my questions promptly and courteously. I have worked in sales for many years and I appreciated not being given the "hard sell" approach. He was very detailed with his answers, but not "selling past the close" was the best part. The coverage seems to be very good as per the written Terms and Conditions and as a homeowner, that give me peace of mind.

Reported the issue of no cooling on Monday morning, tech didn't appear until Friday night after I had to make several calls - once they arrived they took a quick look, said he couldn't fix HVAC then Select Warranty say repair not covered. This policy coverage is poor... Service response is awful, no communication and basic issues that are covered by other warranties are not covered. Would advise reading the small print for all the items not covered...

I started to sign up for the service and I stopped due to some questions. Before I could call Isaac called me and answered all my questions and set me up with a discount as well. Very happy I have a company I can count on. Kudos to Issac and I will certainly recommend him and Select Home Warranty to my friends. I previously used another home warranty company and was not happy with the customer service representative when I attempted to sign back up.

I spoke with Vince, From Select Home Warranty, and he was extremely knowledgeable about the various things covered by the policies, as well as the terms and length if coverage. I was totally impressed with his ability to answer my questions, and to assure me about the company. Based on the policy I purchased, I feel secure about using the policy for at least 3 years, and will most likely purchase/renew again. I would definitely recommend Select Home Warranty if you are interested in an extended Service Contract for your home. And Vince, if he is available to take your call. Thank you, Vince.

Richard did a great job representing Select Home Warranty. He answered all questions in a respectful manner. We signed up immediately. I was happy to enroll. Happy that FREON is included in coverage as most warranty companies do not. Complete home coverage is most important. All of our appliances are one year old and in good order. Thank You. I almost did not answer his call as it came up as "telemarketer " on my caller ID. Should be changed to "Select Home Warranty".

Absolutely great service! Literally called about 5 times asking a different question every time and was never upset about the answer provided. I love the customer service and what seems to be a wonderful home warranty plan. I was even given my own personal line since I had so many questions. My provider did everything to get me the best deal possible, even before I asked him about specials in the area. He was very kind and did not make me feel silly for all my questions. It was a very pleasant experience over the phone.

It’s been very much a struggle to get an AC compressor fixed or replaced. Claims has been VERY slow in responding. Still not resolved. Claim was submitted on 7/13. It’s now 7/29 and no resolution yet. It is the middle of the summer in FL. Claims says they will get back in at least 24 hrs, usually takes 4 days or more and each time they ask for something else. 1st time, a photo of the unit. 2nd time a copy of 3 yrs of maintenance records.

Select Home Warranty Company is the worst company I have ever experienced in my life. They 1st approve my A/C repair, then deny my service, and finally try to change the contract term. I bought Select Home Warranty due to their Sales Person's recommendation. He told me that I only need to pay $35/month plus $45 service fee for their service, also I have 30 days waiting period (I thought the deal is better than American Home Shield because of price). I let him go ahead and signed me up so that I do not need to worry about if something break down in my house. I was wrong.

Easy to sign up, easy to use, easy to talk to all on the phone. No difficulty whatsoever on the website or over the phone. Great company, great people I have spoken with. Doing a great job guys, keep it up!!! Not much else to say about this company, these guys are awesome.

The gentleman on the phone was very detailed and not pushy. He explained the program to me and made me aware of my discounts through NAR and other benefits. Very polite and made sure I was clear on every aspect of the insurance program. Everything was handled in a short timetable and finalized.

I am really pleased with Kevin **. He was prompt to answer all my questions, very professional, offered all the discounts. It was overall a great experience. Our coverage has not started yet since there is a waiting period. But so far I am happy with the customer service response and professionalism. I was able to have a lot of my 1st questions answered with no need to call.

Select Home Warranty response was polite and quick. Select Home Warranty attended to the issue (microwave) on time and gave the advice on repairs that was very acceptable to me. Would recommend Select Home Warranty to my friends and family, Select Home Warranty keep up the good work. Select Home Warranty is a company to go with. Select Home Warranty keep to their words. Select Home Warranty their rate of sign up was affordable especially with the promotional. Select Home Warranty has good service providers. Select Home Warranty is worth it.

I called to get a quick quote and ask a few questions and Jonathan was excellent. He answered all of my questions and was able to get me the best deal possible. The process was quick and easy. I did not have to think twice about calling around to find a better deal because Jonathan was extremely helpful and I couldn't be happier with the package I chose. Thank you for your great customer service!

William was very helpful and gave me a great rate. I was very dissatisfied with my last warranty company and actually lost a lot of money because of the plumbing company that was sent out caused a lot of damage to my heating system and I had to hire someone on my own to fix the problem they caused. Same day service will also be helpful because last company did not send someone out for sometimes 2 or 3 days.

As a homeowner, I signed up for Select Home Warranty in 2017. I submitted a claim for a/c repair. They did not follow up despite by claim submission for whole week while it was 105 degree in July 2018. My Claim # **. My Select Home Warranty policy # **. Select Home Warranty contact t# 1-855-267-3532. I was told to get it fixed myself and was promised they will all re-imburse. I followed all procedures - took pictures or repair/bills, made them talk to technician, everything as Select Home Warranty asked me to do. Yet, after all the work that I got done, bill was $758 and I get a subject to terms and conditions speech and got reimbursed for $150. My yearly premium is $399.

In the year I’ve been under contract I have submitted 3 claims and it has been an absolute nightmare working with this company. And not once has a repair been actually completed. My current claim was submitted 4 days ago. A/C blowing hot air in AZ heatwave. I have called 3 times to resolve but only get the call center reps who read a script and don’t do anything to resolve problems, but no other contact number or email was provided for assistance. I asked to escalate to someone that can help me get my A/C repaired, like a supervisor or Manager and was told “there are lots of managers but I don’t know their names...no one is available right now.”

My husband and I are very happy with the coverage provided by Select Home Warranty. Were having issues with our washing machine, and had a great experience communicating with the claims team. They were polite and very helpful. They quickly addressed the process of what would be next and how the contractors would be in contact with us. We received an email quickly after the phone call. Very happy overall with their coverage and the customer service.

First call was a little stressful speaking to another country but I got through it. Second call (the next day) I obtained repair company info. That same day meet tech. at property. He was right on. Had it fixed within an hour. I was happy, he was happy, and Select Home Warranty is happy because I bragged to family and a few friends on how fast and easy it was to get it repaired compared to whom they're using. So thank you to Select Home Warranty.

Haven't used the plan but it was a good experience acquiring it. Isaac was knowledgeable and tried to help by providing applicable discounts. Stayed with me for a long time on the phone while decisions were made. He was very patient and if we decide against it, I can call back and cancel the agreement. Based on the reviews, it seems like a good company. We will give them a try. For now, I would recommend it to a friend in order to prevent future headaches when items break in a house unexpectedly.

I spoke with Allan at exten. ** and he was really good at his job. He explained everything to me and went over the cost of different plans. I even called back the next day and upgraded from the plan I originally got. So now I feel better knowing that I am covered should something happen. I ended up getting more of the extended plan, so I am covered longer for a cheaper rate. Hope I never need it but good to know I have it if I should! Thanks.

I was in the market/online looking for a Home warranty Quote yesterday 7/26/2018. I called around 3:00p.m. Your attendant Mr. Brad ** answered all of my questions and told me where to find the info for myself. That was one of my questions! I had already read online the facts but still had questions. He was well informed, polite, helpful & efficient! Brad sold me on your service. Got me a price I could live with & I extended my coverage from 1 year to 42 months. I walked away knowing I got a good deal & GREAT SERVICE (A RARITY nowadays). We live in a subdivision where neighbors post/text each other about companies that are GOOD for us to patronize with our business. SELECT HOME WARRANTY for me is such a company. I ran the post last nite and again this afternoon. THANKS BRAD for the great service!

I am a brand new customer of Select. I do not believe that Select is asking for 3 years maintenance records when I only owned the home for 1 year. Since I did not have the records they quoted contract 9.1.2. They disapproved an AC computer board; has nothing to do with maintenance anyways. If this is not resolved I am going to cancel. Only offered 20% of the request, and expects me to pay the rest out of pocket. The 1st contractor chosen did not even call and voicemail was full so I couldn't leave a message. I have been without AC now for 10 days with seniors in the home, not very safe.

Great company. Great service. Worked with me to get everything I needed and was able to discount the premium. Very happy so far with this company. I went with them due to the high ratings they received and now know why they have those ratings. Great job! I have already recommended this company to family and friends so they too can receive the great service.

Was very pleased with timeliness. They quoted up to 48 business hour for processing which would have meant a full weekend without A.C. in almost 100 degree temps. Got my approval the following morning and was able to proceed with the repairs and have A.C. for the weekend. While I still had to pay some out of pocket, every bit helps. I have had two claims denied but both were specifically excluded in the policy. I had not previously read enough in depth previously so advise anyone looking for a home warranty to read contract in depth so you understand fully what you are getting in your policy. Thanks Select!

The rep was kind and courteous and did all he could to make my experience pleasant. Kevin ** is very professional and I definitely would recommend! I am at peace knowing that if something happened in our home, we would not lose our home due to an unexpected expense! We are new homeowners but on a very fixed budget. He did whatever he could to ensure our coverage but not to break the bank! Thank you!!

The representative was helpful and answered questions. I haven't used the service yet to determine if the process is easy or not. I would like the process to be easy and quick to utilize the warranty in case there is an issue. I did receive calls from representatives when I was inquiring about the warranty. The representatives followed up and gave me choices and the payment plan options. I also looked into other company but decided to choose Select.

Rep was very helpful. He shared the benefits of paying yearly vs monthly. I changed from monthly to yearly based on what he said. I used the back button on my form, so I had to ask him to check several areas for me. He was very patient. As a retired senior, I appreciate you taking time to fully explain details to me in term that we’re easily understandable. Thanks for caring! Have a blessed day.

I received a phone call from Sam after going online looking at the website. He was very helpful and after answering my questions, I decided to sign up with Select Home Warranty Service. I had been looking online at different warranty services and became very confused. I was undecided until Sam told me about the great value and excellent service I would receive and the fact that the service calls were only $60 really clinched the deal for me.

Sam ** was very helpful and he convinced me in taking the policy without more thinking about it. Well explained the offers available and the best one that suits my needs and the benefits I get with the plan.

The gentleman I spoke with was very helpful and informative. He explained how the coverage worked and when it would be effective. I decided to sign up because of him. I was given a discounted service call rate of $60, 2 free months on my 12 paid contract and $200 off. American Home Shield, which I previously had, was minimally $75 service call and much more expensive. I was also assured that I would receive a service call in an average of 9 hours not days. This was the reason I canceled American Home Shield.

Issac the service rep I spoke with was very clear and concise concerning the home warranty policy. The cost and being able to pay monthly was a great selling point. Will be better prepared to pay for full year next year. The service guarantee was also a great selling point. I researched numerous products and found that this received one of the highest ratings. My old policy will expire next month (the one that came with home) and received letter from lender asking me to renew. The cost of policy and deductible extremely high. I feel I have made a great choice with Select Home Warranty.

Sam was an excellent sales rep for Select. He was very personable and informative. He offered options during each step of the process as well as ways we could save a few dollars. Sam is a 5 star sales guy! I have shopped around a little and I really like the rates that Select has offered as well as the discounts offered when paying a yearly premium. Also, I like the flexibility in choosing a repair company or going with the company that Select chooses for me.

We had our garage disposal go out and I called Select Home Warranty. The gentleman on the phone was very helpful and took all my information The disposal was put in two years ago. I then received an email saying that our model was out of date and they only gave us seventy five dollars for a new one. I guess it was better than nothing. I will be buying a new one this weekend and then finding someone to install it.

Jeff ** the rep helped me identify what it could be used for and I felt like I had nothing to lose and peace of mind to gain. I recommend them highly. I especially like that it includes coverage for my HVAC system. Also it seems like I always have issues with my washer and dryer and this covers that too!! This was an amazing deal at 100 off and them giving me an additional 2 months to boot. I know that it was the right decision and I would do it again tomorrow.

It was a good experience. No complaints. He explained well and I understand what I was told. Am happy with my choice and my service on the phone. The price was good. The person on the phone was very helpful in giving me the best price possible. I don’t know what else I can say about the service other than it was very good. The gentleman on the phone was very nice helpful was not pushy and it was a good experience.

I just sent another request for a claim to repair my dryer for the third time. Since the repairs have been made, I now need to submit an invoice for the charges. However, I continue to get no response from Select Home Warranty. It is frustrating as it is a small amount of money and the time to submit and get reimbursement is hardly worth the time to complete all of the paperwork. I call and you say to submit online. I submit online and there is no response. This trouble is for $20 to $30 maybe--but I don't know as there is no response.

Did a great job in helping find a great rate! He was patient in helping me find a rate that I could afford. He gave me all the discounts that I was able to receive. He was friendly and not pressing me for a policy that I could not afford at the time. He was very clear on what was covered in the policy and the start date. He gave me time to ask any questions and repeated information that I was not clear on.

I just signed up, but Kevin was extremely helpful and answered all my many questions. I hope this will be a better experience than my previous home warranty company. I like the idea of being able to get service on a weekend if needed. I also liked the way things were explained to me about the company. I just hope this company is true to what has been explained.

Sou was patient, clearly spoken, engaging, courteous, and fun. You are lucky to have him on your team. Reward him whenever possible. He should be talking to senior citizens often! I am looking forward to using your company in the future. My friends are probably going to need your service, so I will be referring your company. Thank you for making it so easy to use your website. Nice to understand what is written. Thanks!

This morning we received outstanding support from Kevin **. His professionalism, complete understanding of the home warranty process, and ability to answer all of our questions was first rate. As a first time home owners, his advise was well received and convenced us that the Platinum full home warranty is the best choice for us. The military discount and other rebates werealso greatly appreciated. We look forward to long term association with both Kevin and the team at Select Home Warranty.

I would like to mention that overall, I am very pleased to have saved about 50 percent on my protection agreement. I was paying $56 monthly with a $75 trade fee and now with my two additional free months, it amounts to $28.57 monthly with a $60 trade fee. This is a no brainer. The representative that kindly assisted me in finalizing this agreement was very informative and understanding in respect to my financial situation. Select Home Warranty offers a peace of mind at an affordable price.

You pay for pool coverage, but almost nothing about the pool is covered. Not the heat pumps, booster pumps, or even the water pumps are covered. What do they cover? What am I paying for? I made a claim on my fridge. They tell me it could be the condenser but that it's not covered. I'm assuming they only cover ice cubes and floaties. This entire place is a scam. I want to forget about them but the only reason I'm posting this is that I might save someone from getting swindled.

I just recently purchased five policies with the company and my first call and claim was denied on my a/c unit because Select Home Warranty said I had a dirty air filter. I had to call back five times to get a tech to the house and they found out it was circuit board and heating kit and offered to pay $150 towards the $800 cost unless I could come up 3 years maintenance records. I had American Home Shield for 8 years and showed I had service and it would take several weeks to get the maintenance records from the vendors. This is while it has been over a 100 degrees for the past two weeks in south Texas on 7/25/2018 and my children are sweating into their morning Cheerios cereal every day.

Jeff ** did an excellent job. He was professional and explained everything I had a question about and even didn’t. I didn’t feel pressured. Just felt like it was genuine good and professional service. It seems like this policy is a better value over what several other companies are offering. Based on my expierence thus far I would likely recommend to a friend or family member. Thanks.

Tech determined my dryer needed a new temperature regulator as it wasn’t getting hot enough to dry a normal amount of clothing in one cycle. He also detected that there must be a clog in my duct from the dryer to the roof exhaust even though it had been serviced in the past year. Select Home Warranty is now researching the right duct service company to complete my service call issue. Efficient, knowledgeable and quick service. Highly recommended.

The sale rep Jeff was very straightforward with all the information and did not hide anything. He gave me all the options and made suggestions based on my needs. I felt comfortable with my purchase and very comfortable with the company. All documents were sent promptly and when I called back to ask more questions Jeff had all the answers I needed. I also have a handful of friends that have this company and their insurance and they can’t say enough good things about them.

I was online comparing warranties and called to ask some questions. I was connected to Richard ** who quickly answered my questions. He was very kind and has very good customer service skills. I decided to take out the home warranty with this company while speaking to him due to this. I am looking forward to doing business with this company. If all the people in this company have his customer service skills it speaks volumes for this company.

The customer service rep was really helpful. He called me back at a time that was convenient for me. He took the time to really explain the coverages and claims process. I couldn't believe that even my ceiling fans and roof was covered. I feel like there is a lot of coverage for the price. The price is great. Also there were many payment options available which is really good when you are on a budget.

Richard was very friendly and helpful. He offered to upsell saving me more money over time. When I stated that I preferred to just do a one year contract, he was not pushy. He valued my time and did not keep me on the phone trying to sell me more and more stuff.

I purchased Select Home Warranty on June 13th. Only July 20th my outside central air unit stopped working. I called Select Home Warranty to file a claim. They emailed a technician for the job. Unfortunately they didn't talk to the technician to verify that he was available, which he wasn't since he was on vacation. Yesterday, July 24th the technician finally comes out to my house and after checking the unit says that the motor has gone out. He contacted Select Home Warranty to get authorization for the repair which they promptly denied. They said that they needed to see my Maintenance records so I called them to explain that I've only been living in the house for 3 years and only had to change the air filters. They said that I needed to find the records of the purchases of the air filters and send to them. I told them that I didn't keep those records but would try to see what I could do.

I was very pleased with my contact at Select Home Warranty - Bruce. Bruce helped in any way he could - made my switch from American Home Shield much easier than I thought - very responsive, almost immediate email contact - and was actually at the phone number for the company when I called. When I needed to add an item I had overlooked - simply called Bruce, explained my situation - Bruce added to the contract and immediately sent out an updated contract.

They did an outstanding job on replacing the water heating tank. The explained the whole process in full details. They completed the job in a timely manner. I was very happy with the end result. I would recommend them. I'm looking forward to see how the result of the next work order will be.

I spoke with Alan today and switched from American Home Shield to Select Home Warranty. He was very patient and helpful as I explained why I was unhappy with two companies that I had contracted with in the past. He assured me of high quality of service with dependable contractors that were assigned to fix my problems. The value was better than I had gotten from past companies. I am looking forward to working with Select Home Warranty.

The service representative I talked to on the phone was helpful in providing details of the plan and plan options. They offered a competitive price. They were running a special and price is even better if you are ready to pay for a long term commitment to lock in a much lower rate. I was told 3 years subscription comes with a lifetime guaranteed rate. I just signed up so will see how it all goes.

I was very pleased with the follow-through and courtesy of the representative at Select Home Warranty. He was knowledgeable and prompt. I am happy with the service that I received and feel that the value is good. I am happy to have a policy to cover my home... that gives me peace of mind. I would recommend this company to a friend, at this point. Thank you Select Home Warranty for your service. Thanks a lot for your help.

I liked Select Home Warranty because of the sales representative I spoke with and the value of the coverage. They have a special going on right now that I took advantage of which makes me feel like I am getting very good value for the price I am paying. The sales representative was not pushy at all and was very clear on the information he was providing me, but he did try to upsell me. He did so in a courteous and professional manner. I would recommend him and Select Home Warranty for anyone in the market for a home warranty program.

We had been looking for a good appliance warranty service provider for about 2 months. When we called Select Home Warranty, we got a quote and was able to make a decision quickly! I really like the service price and appreciated fast and accurate customer service! They did a great job! We feel like we are at home with Select Home Warranty! We will recommend them to our friends and family! We hope to be using them for many years to come. Keep up the good work.

I appreciated that they were low pressure sales. Other companies I called demanded I sign up with them right that very minute or I would not get to take advantage of any special offers. This company allowed me to review the information before signing up. Otherwise - I can’t really say because you can’t use the service for 30 days. I will know more after I get to actually use the home warranty.

Mr. Jeff ** was my representative. He made sign up quick and easy and I received my policies within minutes. He was able to work to answer questions that I had and I hung up feeling very satisfied with my decision to choose Select Home Warranty as my home warranty provider. I would definitely refer a friend or family member that is looking for home warranty protection to Select Home Warranty.

My wife and I decided to purchase a home warranty for our son and his family. Richard was great introducing the options and providing info regarding the warranty and repairs process. Richard was straightforward and very respectful throughout the process. Provided all options and available discounts that best suited our needs, was truly a great experience. I will recommend to our friends. Thanks again Richard, we really appreciate your expertise and really enjoyed the conversation.

I spoke with Adam on the phone about purchasing a home warranty plan for my home as I am going to put it on the market to sell, I feel this will be a good thing not only for me but for the buyer also, Adam was able to answer all my questions and gave me assurance on selecting the right home warranty plan. It's nice to be able to talk with someone and trust that this is a good decision. I have shopped around for home warranties and the Select Home Warranty has a very good package and the price is very good.

Kevin ** was very quick in responding to my Follow-up Call. We chatted about the structure of the plan, the Service Fee and average Responsiveness of Technicians in my Area. Kevin found a multi-year plan that was just right for my Retired on Fixed Income situation! I have a prior plan, and wanted to improve our experience with technicians and response time. In this case, the Sign up, sales and plan selection process was vast improvement over our prior plan. Thanks, a great deal, Kevin!

Jeff was extremely helpful, not a lot of blah blah blah, just to the point which I appreciate. This is the first time I have purchased a home warranty and it was a quick seamless process. I am pleased and would recommend Jeff to my colleagues. I work in real estate and I am constantly bombarded with sales pitches this was a breeze. They cover far more for far less than other companies.

Very helpful and timely so far. The plan is effective and covers our household items very well. The call center has been respectful and pleasant in the dealings with me. The only minor negative so far is due to their volume of business call back time is sometimes longer than it should be. I am very comfortable with the purchase of this warranty program and I would recommend it to anyone. I think it is a good value.

Jonathan was friendly and provided information about the package I was looking for. I told him I was shopping for quotes and he let me know I could call back - He provided his direct line. That made me more comfortable with my purchase. I dropped my previous home warranty and picked up Select. He stayed on the phone with me to make sure I received both automated emails and his follow up email. The email response was fast if not immediate. So far I am satisfied with my purchase.

I received satisfying information from Mr. Jim ** on my home warranty policy. He answered all questions asked by me to my understanding, will gladly refer him to family and friends in the near future. Thanks for your help. JUST HOPE TO GET EXCELLENT SERVICES WHENEVER I NEED IT.

Select Home Warranty is less expensive and covers more than what my original Home Warranty company did. They also have a less expensive service fee by $30. The customer service agent was very knowledgeable and answered all of my questions. They also offered me discounts that I wasn't aware or available. Thank you so much Select Home Warranty. This will save me a lot of money over time. It is nice to have someone on the other end of the line that knows what they're speaking of.

When I opened my online policy, I noticed that the policy showed a nickname, rather than legal name, and that the trip cost was not the same as I had chosen. The gentleman on the phone was quick to correct these without hesitation, and apologized, although there was no need, as no one did anything wrong. Just clerical error. Although I may never have the need to use this service, the peace of mind is worth the $$$.

Sam ** did a good job in assisting me with the home warranty policy. He asked me questions, mentioned a reduced rate on a policy for seniors but I felt I was not ready yet. But I do know if I can afford it, to pay later. I appreciate the business and rate. I hope we will continue to stay with your company as long as we can agree on the services. Thank you again, Sam.

Lady gave good service. The first person I talked to said he would take care of everything. HE DID NOTHING. I talked to him July 18th. The lady I spoke with July 23rd took care of everything she said she would. I was double billed for July. She took care of that. She sent me policy by email and regular mail. Someone needs to find out who I talked to on the 18th. He needs to be fired.

Select Home Warranty is a scammer. They say everything to make sure you buy a policy. They also do not provide information such as cancellation fee and other hidden fees. Here is my case: The technician they sent only took the picture of the serial and model number of my water heater and check the electric panel and came up with the diagnosis that the water heater was leaking. Select Home Warranty refuse to pay the claim even though the sale person stated that they cover for everything. I don't want to argue with them so I requested for an official report of the diagnosis for the record. They did not send it to me.

I found Jim ** very knowledgeable of the products and was extremely easy to deal with. He represents the company very well. Definitely would recommend this company to a friend. The real proof of the company will be when I have a problem and need the support to fix an issue. I have been contacted by several other home warranty companies however I decided to stay with Select Home Warranty.

Need air fixed. Called to set a claim date and try to establish air in my house. They were so nice and wanted to take very good care of me as soon as possible. That collected all my information that was needed to try and get someone out to my house to get me taken care of. They assured me that I would be taken care of and that they was going to get someone out to my house to see what was going on.

Adam was very helpful in explaining what options were available. We discussed a one year plan at first and then Adam informed me about the 5 year plan with the free year added on. I decided on getting the multi-year platinum care plan which offers annual renewals at the same annual rate (pro-rated) as the plan which I purchased when the original plan has ended. It was very easy to obtain my new homeowner's warranty.

Quick follow-up, hassle free, excellent coverage for our situation. A very good value with the combined discounts. We really appreciate the expertise our sales representative, Jeff, was able to provide. This program is ideal for a seller transferring to a buyer and gives the seller needed flexibility in the event a deal fails. It’s worth peace of mind for everyone. Our recommendation is make the comparisons, do the research and you will find Select Home Warranty is the best choice.

Spoke with representative that was very friendly. He explained the coverage plans in detail and gave a cost associated with each. He looked for savings and ways to keep the cost down in the future. He was extremely knowledgeable and willing to help me feel comfortable and even provided his direct contact information. Hopefully I will not have to use this service but it is comforting to know it is there if and whenever needed.

Jeff explained all details of the Plan we wanted, including various options for saving money to provide excellent service. The overall coverage from this Plan far exceeds our current Home Warranty company provisions. Having had past encounters with our previous coverage that were far from being adequate, we felt it was time for a change. We researched the top Home Warranty companies via the internet and found Select Home at the top. After comparing other companies in the top 10, it was a no-brainer which one would get our business.

Mr. ** was very knowledgeable and pleasant in explaining the plans and options and was courteous as well. He made the buying experience a good one. I will definitely recommend Select Home Warranty based on my initial contact and will do a follow up should it be necessary to use the warranty over the coming year. I have used two other home warranty providers and had mixed experiences with them so I’ll be carefully evaluating Select during this first year.

I was very happy with the information the customer service rep provided me on the call. She was clear and concise and provided me with all the information I needed to keep the claim moving. The process was quick and efficient and the decision was made quickly so that was a definite plus. I was not happy with the amount provided as the total bill was over 700 and the warranty only provided me with $150 of the total.

When I called Select Home Warranty for service, I was only going to try the one year plan on a home that I have for sale. I thought it would help the buyer in case some appliance would break down. Because Alan was so helpful and explained the way the policies work, I ended up purchasing a two year plan instead of a one year plan, and that lowered the co-pay and it also added roof leak coverage and two additional months of coverage. I think this was a great advantage over a one year plan. I also ended up purchasing the same plan for another home because of these benefits. Alan was very cordial, explained everything quickly and easy to understand, but was not pushy in trying to get me to purchase something that I didn't think I wanted to buy. After he finished explaining the difference in the two plans, it didn't make sense to get just the one year policy.

The customer service department has always been helpful over the years. I have owned several houses and Select Home Warranty has almost always fixed what I needed fixed. I needed a second repair completed on a few items in the past and they came our soon after. My only complaint is that the initial approval and service call can take 3-5 days. This is a service that I have held for several years and will continue to hold in the future.

Your representative, Richard, was courteous, friendly, knowledgeable and not forcing the sale at all. He was patient answering questions posed and explaining all coverage included. I took advantage of the multi-year coverage as well based on discounts offered and the yearly price being lower than other companies considered. I would highly recommend Richard and Select to my family/friends. I had inquired about other companies in the market before choosing Select and I thought Select offered the right kind of coverage for our home.

This was a great purchase for my family and I believe lots of home owner showed purchase a home warranty. Home warranty a great buy for anyone who owns or buying a home. This one thing I would purchase. Glad I heard about this and will keep for long run. The price wasn’t bad nor too high for my budget and price range. I will differently share this with friends and family of mine who’s a home owner.

I got 2 policies on 7/20/2018. I called in to cancel my policies on 7/23/2018 and was told it was officially cancelled and I would receive an email confirmation in an hour. I did not get email so I called in again to find out that my policy had not been cancelled and I will be charged a $75 cancellation fee for each property. On Select Home Warranty's terms and conditions page it states, a full refund will be granted if cancelled within 30 days as long as there was no service provided. Geez, I didn't submit any claims for service but the supervisor named Bahoosh ** said they will cancel my policies but I will be charged the cancellation fee because I was given extra months at a discount. This is FRAUD.

We have had two issues, both of which were handled POORLY!!! It's always the contractors fault no one was calling us. Recently our AC broke on a Saturday and turned in a claim, they were quick to set up a claim and referral to a repair person. Well, the person that was referred to us never called us, we called him, his VM was full and we couldn't leave a message. All of the reviews we read on this company were bad. When we called Select to inform them, they WERE NOT nice about it. They couldn't explain how they pick their contractors, couldn't tell me who works on weekends and told me if I wanted to switch it would take longer for the repair to take place...

I called in and asked for coverage paperwork. The agent was incredibly friendly and helpful and sent it to me in my email. He also answered a question I had. He didn’t try any sales pitches except saying it’s cheaper if I wanted to pay the whole year and when I said, "No thank you," he didn’t push it. I really appreciate that. I can’t stand it when people try to keep pushing a sale. It takes great customer service for someone to do that. This employee should be greatly compensated.

Sam ** did a very good job with me on the phone as he was very personable and knowledgeable. I have been shopping around for a warranty for my home. Select seemed to have the best coverage for the best price. The sales person as stated was very polite and courteous. I will be able to recommend your company to my friends and family for coverage and price and friendliness of sales staff. In your search for a warranty company make sure that you are able to use a repair person of your choice, which is a position that Select Home Warranty allows you to do.

Abraham ** was very helpful in explaining our options with our home warranty. We are very pleased with his service. We chose the three year plan which saved us even more money. They came highly recommended via the web. I look forward to seeing how well this works out for us and our home.

Adam did a good job explaining all the different plans and choices. Talked thoroughly on the benefits of individual plan so I could choose the best option for my needs. He also answered any questions I had as well.

Bruce at Select Home Warranty made the ease of ordering the policy easy and explained everything well. His knowledge of the policy ins and out was excellent. Bruce at Select Home Warranty worked with me until I got the best value for my money. I am very satisfied with the coverage offered and the deductible. There are more appliance covered by this policy than by those offered by other home warranty companies. After researching different companies, I feel confident in my choice.

Bruce was very helpful and wanted me to get the most coverage for my money. I am in the process of purchasing a new property that is currently twelve years old. I expressed concerns that most appliances, water heaters, air conditioning systems usually last twelve-fifteen years. I was also concerned that I would have to show "proof" of previous services that had been made on these appliances. He assured me that I would not be held accountable for prior work completed on these items since it is a new property for me. He reassured me that I would be covered on all items only from the date of purchase.

I was given a quote a year ago, he is no longer there, this guy almost match it, a year went by, and now finally this is done. We are covered under a new home warranty, sales went above and beyond to earn my business, so far so good, nothing wrong with our home, but you never know. This is really peace of mind. Today is Sunday, off day, we got it done, this afternoon. Just a phone call away, no worries, great work Isaac.

Very polite and good service by Kevin. He quickly found my existing account and provided information on further discounts and multi-year options. To the point phone conversation which is always appreciated; no extra sales pitch for additional product??? This policy was very competitively priced against the other major carriers and with the multi-year discount, it made it much cheaper. I only used the service once this past year, but it was very useful and handy to have the policy. Thanks.

Frank was very helpful and great to work with! He reviewed all the options with me and helped me find the best policy for my family’s needs. He even saved us money on a 5 year plan to cover all of our needs now and in the future. I would definitely contact him, as well as Select Warranty for my next home. As well as recommend them to friends and family to cover appliances, heating and cooling systems, as well as pools and well/septic systems.

Kevin helped me. I was researching which company I wanted to go with. Your rates were good. He was very polite and helpful. Everything I wanted to cover is in this plan even though most of my items are new. I hope not to have to use it but would have peace of mind if I needed to. The process was very easy. I have numerous emails to confirm my selections. Kevin was wonderful and explained and answered any questions I had and even had some additional savings for the plan.

Very easy to sign up for this warranty. Very helpful and courteous on the phone and willing to go over every question I had. We decided to go with the platinum coverage this way almost everything in the house is covered. They even cover roof leaks. Very reasonable $45 service call fee. They even offer additional items to covered in the home for a reasonable fee. With this home warranty we now have peace of mind.

Sol ** was very polite and willing to take his time to make me want to be one of your customers. Also, he gave me good understanding and was very helpful in telling me the great deals you all have. I'm very impressed with his service. I would recommend other customers for his satisfaction. I hope that this will be successful for my home service and other. As a customer, I will like to make you all a long time user if my needs are surely met. Thank you so much!

A/C was not cooling. It was easy to contact you guys, the technician came over within 48 hours and got the issue fixed, no hassle at all! I would recommend to friends and family for sure. I only paid the copay and minutes later got an email saying my claim was approved in full. He changed the “fan” part of the a/c because that stopped working. Great service! I was impressed! I was a little anxious cause it was the first time using the warranty but then I see I had no reason to be anxious cause you guys fully succeed my expectations!

I spent quite a few hours online trying to find the right home warranty coverage. After receiving a call from Select Home Warranty the choice became easy. The company representative, Adam, asked me several questions and patiently answered all of mine until I felt comfortable that I was making the best choice. I was also very excited about all of the discounts and promotions being offered as well as the flexibility provided in signing up. Thanks Adam for providing EXCELLENT customer service!

I called my Select Home Warranty today and I admit that I was frustrated about a few things. Bruce was the customer rep who answered the phone and helped to ease my frustration. He kept a cool head while I was ranting and then he made things right for me. Kudos! Knowledgeable and certified technician, prompt response... good customer service... I liked them and highly recommend to my friends and family. Thanks for the support and information provided by Bruce. Very happy at the response received from him. Again, thanks.

The person was very nice on phone. Prices less than my previous one. He explained about lower service call fees. Also that response time was quicker. I had never heard of this company before so he had to convince me. I have not needed to use my membership yet. Will be transferring to the new owners whenever the house sells. May even extend the time for them. The test will be when I have to make the first service call.

Adding ice maker warranty. I thought the person was very nice and helpful. He took my order quickly. The process was easy to do and fairly priced. I am hopeful that should I ever need coverage for the item purchased the claims process will be equally quick and easy.

The tech Martin arrived at the time he said he would. After checking the machine (broken LG washer), he informed me that the control panel needs to be replaced and he's order it. A few days later I received an email from the vendor that they would not authorize the order until the $45 service fee was paid. I called Select and confirmed with them that my renewal allowed for the 1st call at no charge. A day later I received an email from Select that the cost was more than the value of the machine and I'd be allowed $100 for repair or replacement. The vendor informed me that the part was no longer available. I had no choice but to purchase a new washer.

Select Home Warranty assigned David Martin Plumbing to fix my toilet. He did a fantastic job! I appreciate his expertise as well as his knowledge. He had a great and professional attitude. Mr. Martin called me in a timely fashion, and scheduled an appointment. He was on time for the appointment and took care of the problem. I appreciate Select Home Warranty’s recommendation of David Martin Plumbing company, and would recommend this company to others. David Martin had an excellent and professional attitude and was very knowledgeable about fixing my plumbing problem. Thank you.

The gentleman I spoke to on the phone was very helpful and courteous. He appeared to know his product and was eager for my business. His sales techniques are very persuasive. I initially was going to call back after I had time to take in consideration all the company was offering. He convinced me to sign up on the spot by offering me extra time on the policy for sliding up at that specific time. Price was very good In the coverage appears to be equally as good. I hope service if I have a need it is equally as good.

Positive experience. Associate knowledgeable polite and helpful. Explained the policy and its advantages in an understandable way. Was able to answer all my questions in a satisfactory manner. I never felt pressured to buy at any time, and was completely satisfied with his presentation. I would not hesitate to recommend this company to family and friends. I look forward to interacting with them in the future. Revived by email my contract in a timely manner and it was clear and concise and readable.

This was an excellent experience. One hopes to never need this policy, but if needed, I can only hope that experience will be half as good as the experience obtaining the policy. I will be recommending him to everyone I know. His explanations of coverage, the processes, and the company reputation were the final determining factor in selling this contract. The flexible length of the contracts made it possible for us to find good coverage that fit within our short-term budget constraints as a retiree on a fixed limited income.

Abraham explained some of the terms quite well. However, after reading the contract I believe the extent of the coverage was exaggerated. I was not aware of pro-rated coverage and policy limitations. I was told if a system failed it would be replaced with a similar system at full cost not pro-rated. Also, there are many limitations in the contract which could have been explained. Contract is good but not comprehensive. Probably provides some coverage for the expense but not enough.

We bought this house almost a year ago. It is not a new house and came with a home warranty. We viewed this as a good thing as well as something necessary. The year is almost over so I started looking for a new home warranty and reviewed many providers including our current. In the end I found that Select seemed to provide the best and most inclusive package at the greatest value. As part of the great price I was given I was also given extra months as part of the package extending the value. Personally Michael ** was my agent and I would easily recommend him as he was great to work with from start to finish.

The repairman they sent showed up, collected his $60 and said parts would be in the next week. He didn’t bother to call, his mailbox was full. I called numerous days. Finally called SHW. They told me he would call me back. After numbers phone calls between Select Home and the contractor, the contractor told me he hadn’t ordered the parts yet and needed the make and model number. Yo, they were supposed to be in a week ago. This happened numerous times. Wait times were exceedingly long when calling, I could hardly understand the representative, the supervisor was never available. Finally decided to go the reimbursement route and told they wouldn’t pay it all even though they had approved the other one for more. Will I ever buy their warranty again, No! They don't bother to check reviews of who they send out. I feel like I was conned by the repairman they sent out who never finished the job and Select Home Warranty.

Bought home owners warranty over the phone with the assistance of Rep. Mike ** who provided and professional excellent phone service. Mike followed up when I did not immediately callback as I said I would. I was concerned regarding fraud identity protection as Mike called me from a website look see I was conducting. After discussing with my wife we purchased a three year protection package. We paid by credit card for the three year coverage and I was very concerned about paying and providing my credit card information to someone I did not direct call.

I have had 2 great experiences with Select Home Warranty. I am a real estate agent and have ordered these for my clients. I feel the value you receive with all the coverage is excellent. I have ordered a 3 year warranty that was almost less than a 1 year warranty with other companies. It was a quick and easy process to order the warranty and I look forward to many other transactions with this company.

I Just signed up for multiple years going by the rating that I saw when I googled best home warranty. Couple of bad experiences with these things in the past but as far as the service end I cannot comment yet but initial contact seems promising. Good salesmanship Abraham **. No offense but hopefully there will not have to be many uses but as they say better to have it and not need it than to need it and not have.

The customer support was outstanding. The terms of the contract was clear. I felt that the coverage was well explained to me where I clearly understood it. I like the 30-day trial offer in this deal. I will be talking with friends and family about the offer you present in home-warranty. Have a policy like this does give peace of mind knowing that if something major goes out in your home that you know the coverage will be there. Thanks again for this service.

Spoke with Ron who seemed helpful and concerned, very patient. I do not see well. Received notification the next day regarding using local repair person. I am unsure of how this process will go but I am willing to try it as I would like hot water as soon as possible. The heater does not produce hot water. I light it but it will not stay lit, as I explained this to the CS representative, who was so very nice.

Bruce ** was great!! He explained everything and was very professional. We are also considering the 5 year plan, we are seniors but I need to go over that plan w/ my wife. We have been looking at many other warranty companies as I explained to Bruce and chose yours, which is a big deal because we were ripped off in the past and very skeptical, so Bruce was great answering all our questions!! Definitely 5 stars! If your company and service/policy is as good as Bruce said we will definitely be recommending you to friends and family!!

Extremely helpful sales staff. Kevin was great. Since I am planning on selling my home I was reluctant to purchase the 5 year policy. We found other options which were satisfactory to me. It was a win-win situation for both of us. I cannot comment on the service or the efficiency of the company itself as I have not filed any claims to date. I am looking forward to a pleasurable experience if ever needed. Home warranties provide a peace of mind.

Excellent care, assistance, explanations. Met all my questions and desire to fit my budget. Provided discounts as available. Associate Danial ** spent extra time giving all information needed offering a very acceptable plan. He also added discounts I was unaware of. Explained in detail how the plan will work in the years after the first year. He also told me that I can use service people of my choice from here, not just technicians that they would select from a list.

Great follow through and informative. I was seeking comfort in my choice of a home warranty service and I found it here. Although, I hope I don't need to use the warranty but it's good to have it for unexpected claims. Great professional service and friendliness. Continue to be a leader in home warranty service and treating the clients with professionalism and care. I greatly appreciate the personalized service and attention. I am hoping what I signed up for I can expect. Keep your customers in the forefront. Keep your values in the forefront.

Michael ** owner Desert Chill Air Conditioning and Heat was awesome. I described air running not cool. Hot air inside temp 8 degrees. Michael arrived from the problem, went to get the part needed, put in new part and sir was cooling house. He is great. He explained what was wrong with the unit and what needed to repair. He was aware of the urgency to get air conditioner up and running. I was so very impressed. He was very professional and explained what happened and that he was familiar with the type sir conditioner I have lol on.

I went online and researched home warranty programs and Select Home Warranty was consistently rated at the top of each list. I had no problem obtaining a number and connecting with a live person right away. I explained what I was looking for and the purpose of obtaining a home warranty and felt understood immediately. My specific representative, Adam, was friendly and helpful and made the process of obtaining a home warranty as easy as it can be for someone new to the process. I will recommend to friends in the future.

Richard ** did an excellent good job explaining the policy and answering all my questions. I spoke with yours and other company representatives with results ranging from terrible to mediocre. Richard was the most knowledgeable and patient. He made the purchase of the warranty easy and I chose Select because of his clear explanation and the professional way he handles the transaction.

Alan - Absolutely great salesman. Very knowledgeable about the services and questions that you have. He was very thorough and gave examples of what was covered on the policy and now to contact when and if services were needed. My friend was so impressed with him that she referred me and I took out a policy also. He also assured me that I could call him at his extension if I had any issues questions after receiving my policy.

I called your company with several questions about service, pricing, etc. and had a wonderful conversation with Alan **. He was very kind, patient, and helpful and answered all of my questions professionally and satisfactorily. I signed up for a service contract, and within an hour I referred a friend to him and she also signed up for a service contract! I am pleased to have peace of mind in never having to be concerned about anything breaking down in my home!

Very polite and attentive. We look forward to having a continued relationship. Recommended by a friend and are very happy to do business with this company. We did not have a good experience with their competitor and made the switch to Select Home Warranty. I feel we made the correct decision. A leader in the home warranty industry. A service network that is second to none. It's no secret why we are choosing Select Home Warranty to help manage the high costs of our home repairs.

I never buy these things for just this reason: when something breaks, somewhere in the fine print, the item is excluded. After being assured that EVERYTHING wall to wall was covered, imagine my surprise when my TV broke and it was not covered. I HATE these rip off policies. Save your money.

Kevin is outstanding! Knows his subject, personable, likable, and extremely professional! You are fortunate to have him on board! He is persistent without being obsessive, patient without being gross, and knows when to speak and when to listen! I would hire him for my own business! He really knows "the art of the deal"! I should know because that is exactly what I do in my firm. What else can I say, except to repeat that Kevin is an outstanding employee and salesperson. If you have a training program for your people, he should be promoted to a Trainer and later on to upper management. I don't know his background and experience, but I guarantee that he is going places if you don't recognize and reward his talents!

Our sprinkler system was leaking badly, requested service via phone and email to no avail. I can't get anyone to follow through. I had to fix it myself after one week of waiting. Our AC went out last week and I got no response to that service request with 100+ degree weather. I have 4 children (5 year old triplets and a 6 year old) that would be suffering from heat stroke if I didn't fix it myself and no one still has gotten back to me.