Select Home Warranty Reviews

I would recommend Select Home Warranty to future clients. The process was easy and the price was fair. The customer service representatives were friendly and caring. I had severed questions which were answered immediately. I found Select Home Warranty to be the best services out there. I will definitely recommend them to my future Clients. I was contacted by other companies however Select Home Warranty was able to beat them all in price and coverage. I was even given bonus months. I will definitely use this company in the futures.

I was very impressed with the amount of coverage provided for the annual cost. Select Home Warranty is very competitive and comprehensive. The agent, Zachary **, was full of information and very helpful. He answered all my questions and provided written confirmation in the form of email to verify the coverage I would receive. I was impressed with the items included on the list, which covers major things the air conditioning and heating, washer and dryer, refrigerator and ice maker, on down to ceiling fans.

My customer service rep was very nice, informative, but not pushy. I feel like he helped me get the best plan that I could based on the amount of coverage I was most comfortable with and the amount of money I spend. Since I had just bought the house, money was kind of tight and he worked with what I was willing and needed. While I hope I never have to use your services, it is very comforting to know it is there.

The customer service representative Sam ** is very patient to tell me about different warranty plans, how it works, what they cover as well as some promotions they are running in my area. His responsible service attitude left a very good impression on me. I sincerely hope I am satisfied with their repair service in the upcoming days. I believe the Select Home Warranty is one of the top home warranty companies in the U.S.A. and I will recommend it to my friends.

Bruce was kind and courteous and guided me through my options. He did not push or Force any sales, but help educate me as to what my best option would be. I really appreciate the rate that I received and I'm looking forward to joining Select! I had been with another home warranty service beforehand and I realize that I have been overpaying for no reason. Although I hope not to need them, it is relieving to know that I am covered for the next three and a half years.

Only okay with the last call in today. Felt he was the only person who has been straightforward with me. Feel when I was sold service was misinformed and took advantage of. Also you took a second payment well in advance without my authorization. When ac problems occurred waiting over five days when it is hot in my dwelling. Still waiting for ac to be fixed and cannot live this way. Please show some genuine concern and resolve quickly. Before tech came out blower was working. After he was done it totally stopped and would not work anymore. He left parts outside a metal box and did not put it back. Concerned about the vendors you are using.

Bruce was wonderful, explained everything to us, so we could get the best plan available. Took his time, we thank you all very much for having Bruce there for us to let us know the options we have for the best policy available to us and to know the differences between them. Also to know which discounts apply to us. We are so happy to learn that your company has been the best company to have for a home warranty service.

I would like to take is time to thank Bruce ** for his step by step guidance in processing my request. He was very knowledgeable in the process of the warranty information and his drive to get me all the discount possible was refreshing for a change. He was very patience and forthcoming with any of questions or concerns that I had with the warranty. He should be highly commended for his customer service skills.

About three months ago, we decided to purchase a home warranty through Select Home Warranty. We purchased the one which covers all appliances in our home. Well, last week, my ice maker stopped working. We called Select Home and was, "your plan didn't cover the ice maker, only the refrigerator." We were told we had to pay an additional forty dollars if we wanted our ice maker repaired so we paid it. A repair guy came out and we had to pay him sixty dollars.

After inquiring online this morning, Brad ** called me within 10 minutes. Brad is amazing and a true asset to your Company. He not only answered every question I had, he provided additional information which resulted in me purchasing the policy I had inquired about, switching another one of my homes to your company and committed to him to switch 6 more homes as their warranties expire. He is the BEST! His professionalism and expertise were greatly appreciated.

After having a disappointing experience with another home warranty company, I began my search for a new company for a home I am purchasing in Forney, Texas. After comparing numerous companies online, I chose 3. Select Home Warranty was the most responsive, with an immediate callback. Working with Adam, I received very thorough coverage at an extremely competitive price. I look forward to working with Select Home Warranty for at least the next five years. (Oops, make that six, I forgot the free year!)

David was very helpful on the phone and explained everything in detail. I am very happy with the plan I got and prices seem to be excellent. When comparing prices with other home warranty companies, it could not beat the prices or coverage. I got a 6 year warranty plus roof leak coverage for the amount of about 3 years of service through other service companies. I would recommend Select to anyone needing a home warranty service company.

I received great service from Daniel **, today. He answered all my questions and gave me all of my options :). A+ And I had a lot of questions!! He explained everything so I knew what was covered. What I love is that I can use one of my own contractors if I want!!! Would definitely recommend.

I would recommend this company to my friends, and family. Excellent customer service! The pricing was better than the competition. The representative took the necessary time to go over all the options with us to make sure we got the best coverage for our needs. I like that they ask all of the qualifying questions about your new home to ensure that you get the best coverage. My representative also called me back to go over some additional offers. This company is also lower than the competition.

I always receive good service from Select Home Warranty. And the price cannot be beat! I initially signed up for a 2 year contract which was about to expire, so, I just renewed for another 6 years and added coverage for my pool. I've recommended this company to many friends and family and will continue to do so. I've had to use my warranty for a few different things, and have always had a positive experience. Also, their service fees are lower than any other home warranty company I checked with. I love the peace of mind I have by having Select Home Warranty.

Rated # 1 and used to have them as a home warranty company in the home we used to own and they were always prompt and helpful. No matter what time of day or night. Wish I had renewed our policy. Which is why we are coming back now to renew our home warranty. I just can't say enough to praise Select Home Warranty group. They are rated number 1 for a reason they send someone out on a call any day or time of day.

Kevin made the entire process of obtaining a home warranty policy very simple and easy. He explained all my options and quickly processed my request. Seems like Select Home Warranty will really take some of the worry of being a first time home warranty off of my shoulders. I will recommend the service to other people as needed.

I have been very pleased with Select Home Warranty as it is very easy to talk to a REAL PERSON, vs. NEVER being able to do so for ANY reason with my previous company. I spoke with 2 gentlemen, David and Yeri. They listened, treated me with respect, and met my needs immediately. The policy is much less than my previous company, also, and the service call fee is substantially less. I am happy to have found this company and see why their Google rating remains so high.

We had a very nice service technician repair our leak and he did a great job. He came at the appointed time and repaired the problem in less than one hour. It was our first time using our contract and all went well. If this is how it’ll be using our new home service contract, we’ll be happy to spread the words to our family and friends about our experience. Thanks for the professionalism. Keep up the good work!

The salesman, Jeff **, was helpful in taking my phone calls and discussing the program with me. He was also helpful in explaining options and reviewing coverage. He was prompt in following up on our inquiry and e-mailed us and called me several times. He carefully reviewed the pricing and term length options. He also allowed me to put him on hold after he offered additional time to review the pricing and term length options and to discuss the pricing and term options with my spouse for input and decision. He promptly sent the contract documents for our review.

The call was answered and processed without an issue. I have received a $100 toward a new garbage disposal, but have not yet received information as to the technician assigned to the claim. I will wait a day before contacting Select in hopes that a follow up email with that information will be forthcoming. I am assuming I will pay my flat fee per contract to have the installation done and that the $100 goes towards the cost of the actual unit. Slightly confusing, but pleased with the prompt response and good customer service.

The sales rep, Kevin, was very knowledgeable and very accommodating, helpful, and gave us good options for the home warranty. He was very thorough and explained how the warranty works. He sounds sincere and honest. We may add another home after the existing warranty expires. It seems we are getting a good value for this home warranty. Kevin was patient when my sister and I were deciding to what is the best option to take. I hope the service call if we use this warranty lives up to their reputation.

Fred was very helpful and knowledgeable about the warranty I was looking to purchase. He took his time and helped me to understand the difference between the different warranties. Pandor stood each warranty and what I was looking for and the payment that I could afford to pay each month. I really hope that I am happy with my choice and I look forward to doing business with you. Thank you Fred for your advice, patience and knowledge about the warranty I chose.

Prompt call made after inquiry. Full explanation. David, was willing to answer any questions and give full attention to my desires. The policy seems to have everything I would need and the value was excellent. The procedure was simple and easy and the benefits will hopefully be worth this. The offer of extra months added to the policy was a very good incentive along with the deductible and other costs. After checking the costs and coverages of other companies this one appears to be one of the better ones.

Excellent first call, Johnhan was very professional and knowledgeable about the company services. Explained the different options and price points. I’m satisfied with the service, and would recommend Select Home Warranty to my family and friends. We are moving from MN to AZ the end of August. We are Looking forward to a long successful relationship for both of us. Thanks for all your help and looking forward to working with Select Home Warranty. Thank You.

After receiving horrible customer service from American Home Shield I reviewed a bunch of other companies and Select came out the best. The customer service was awesome. There are not a lot of companies that cover salt pools and I was happy that you do. Another thing that made me happy to do business with your company is because you offer a military discount and that is a major thing to me. I always spend my money with companies that support me and others that serve. The last thing that sealed the deals was the low service call fee. Other companies charge you an arm and a leg for the contract and only offer to bring the price down if you agree to a high service call fee. The whole conversation with the agent was a true testament to commitment to give great service.

The rep answered all questions, filed my service request and sent me an email outlining my contract. So far so good. He led me to believe I will be contacted tomorrow to schedule an appointment for service. We have a failed air conditioner and cannot stay in our home in the summer months without it working properly. Rapid response is important to us. We are senior citizens and the heat gets to us easily. A service call today would have been preferred but as it is Sunday we could not expect it.

Very helpful and courteous. Made buying hassle free by answering all questions. Would rate value 10 stars if I could. Was getting quotes and you guys had 100 off but when Jeff called he told me there was another 100 off and lower service fee. Even though I did not buy home yet I was told I could cancel if I did not get and could wait to start policy when I did. Just could not go wrong and may just purchase another year warranty after this one is over. I never needed warranty on last home I bought but nice to know it is there and would call Jeff in a second.

William ** called in response to my inquiry for a home warranty. He was very polite and professional in his demeanor and worked with me to get the best bang for the buck with my limited income. He was also very patient and understanding in answering all of my questions and putting any concerns that I had to rest. I would definitely recommend Select Home Warranty and William ** to anyone wanting or needing a home warranty.

Sol ** was very kind and professional. Right away he understood what I need and immediately we start an application. The whole application process took only a few minutes. I wish that your whole selling staff have the same professional skills as Sol **. Now only waiting for the Warranty Policy which should be emailed in 2 hours. I am very satisfied with the service Sol ** provided. I will be recommending your company to my Realtor's Associates. Keep continuing doing a good job.

The entire process was direct, simple and straightforward. It gives me a ton of comfort knowing that after a big move, I don't need to stress about unexpected repairs! The entire process was very user friendly and I took comfort in seeing the Select Home Warranty reviews and ratings. Sales and support staff were great. I will definitely recommend Select Home Warranty to a friend since it was a friend who recommended them to me.

I was able to quickly remedy my question. I look forward to a great year with your company. I am a single mother who is also taking care of three grandchildren until their father reunites with them from Sweden. This protection will truly help my family.

Wanted to add our well pump to our policy. We bought our first house this year and we can't afford for issues to be a bother. Our realtor told us about getting a home warranty and when speaking to other people it's been a good idea. We can have peace of mind knowing that when and if we need to do repairs or an emergency should come up we have this insurance to help out.

I paid my year policy in 3 months. This company allows you to pay monthly but I paid mine off in less than 3. When I was 10 days shy off 3 months in my washer broke. The company has you go online to file a ticket for repair. After waiting 4 days I called them. Guess what? It was never received even though I have a confirmed e-mailed so I then told a rep over the phone and they said a repair company would call me, after waiting another week they finally came out and told me that my washer was too costly to fix and I would need a new one.

Had a very good conversation regarding purchasing home warranty policies. The agent was very friendly and answered all of my questions. He explained all of the options available to us and very patient while we weighed our options. He described how the policy works and what was covered. We have two properties that we wanted to have coverage and he was extremely helpful with helping us make our choice. The whole process was very easy.

Select Home Warranty did not live up to their part of the contract. My AC unit died during the extreme AZ heat, temps over 112 degs. Called Select, they took my info, then told me they have to review my issue before a tech comes out. Why, and what info do they need to review? No diagnosis was obtained yet. After they agreed to get a contractor involved, they tell me a contractor will call within 12 hours. That never happened. Wasn’t until 3 days later, is when the tech called.

Mike did a real good job and knew the product very well. He was courteous and was able to answer all my questions. Even when I was not sure and wanted more time he was willing to call me back. He was able to answer the extra questions I had and was able to give me additional details about the Home Warranty. The offer he gave me seem to be very fair and better than a lot of other plans I had looked at.

Your service was friendly and professional. You very helpful and very knowledgeable. He explain the various products and benefit without being pressuring. I would recommend this Home Warranty Company to my family and Friends. Other Company was quoting me twice the price with half the coverage. My salesperson provided me with his direct contact information. The company top recognition made them very attractive to give a try. Other Home Warranty Company simple give you the runaround when time to provide service but are very available when it comes to collect your money.

I came to know about Select from a colleague. So as I went to their site and spoke with their sales team (Sam), I figured they were quite flexible. Also Sam was able to give me offers that I could hi. I eventually bought warranty for 3 years. While I don't want but I expect use of their service sometime in next three years. Hope service will be similar to sales...

After conducting research online, Select was the cheapest quote that I could find that covered all the applicable systems and appliances that I needed. A representative reached out to me quickly and after what was maybe a five minute phone call my policy was completed for slightly less dollars per month than I expected. Painless experience. I am a first time home policy buyer and have never had to use the services from a warranty company before. I can’t speak to how well Select responds to service requests, however my online research showed great reviews in this area and my customer service experience so far has been pleasant.

I attempted to file my first claim: my garage door opener's spring was broken, and my car was trapped inside! As a new customer (3 months) I never received a welcome pkg., etc. And didn't know of any exclusions. I'd paid $700 for my home and my mothers'. When they told me springs were excluded, I had to pay almost $300 out of pocket! So, I asked to cancel the worthless warranty, they told me after prorating 3 months membership and a $75 cancellation fee for each home, they would be keeping close to $400 of my money, more than half after only 3 months and no service!

So far having good experience with Select. I have experienced very good customer service specialist in Select Home Warranty. He offered me too many discounts towards buying the policy. And eventually made the policy affordable than many others companies. Also found that their service fee is lower than many others. The sale agent was very clear about the benefits. Have not had any issue with claims so far. Hope that part of the company is good too. Looking forward to do more business with them. I will recommend Select Home Warranty to my friends and family.

Sales promises repair or replacement of covered appliances or systems with guaranteed one day service call. This is a lie. All of what they sell you is lies, and the contract that they send basically says that they've lied to you and you aren't covered at all for the first month and then the next two months $150 per claim IF it should be covered, and then after three months $ 500 max per appliance and $2000 max for major system PROVIDED THEY DON"T FIND ANOTHER WAY TO SLIP OUT OF PAYING YOUR CLAIM. Check out reviews on YELP as well, and Facebook. I can't believe I was dumb enough to believe this crap! Breakdown of coverage: day 0-30= no coverage. Day 31-92= appliances max coverage $150. Day 92- 365= appliances max coverage $500 (where are we getting a new appliance for this price?) and this is not what the sales pitch tells you.

Stay away! This company is a scam. I never write reviews but my experience has been so terrible I felt I needed to save any other new home buyers who don’t know any better like my husband and I. Our AC and our furnace had parts that broke (fan and a blower) and they denied the claims for false reasons. I talked to a few customer service reps that actually told me over the phone the claim should and would be covered, but then when it came time to approve it, they rejected the claim. We even caught them in lies!

Customer service was excellent upon sign up. This company provides great value for the money and services offered. I talked to Richard and he was excellent and helpful. After looking at a bunch of other warranty services, we chose Select Home Warranty.

From the onset of my initial reporting to SHW, a Garage Door Repair company contacted us a day later and confirmed a service appointment within 3 days. The designated Garage Door repairmen responded on time (as arranged), brought all required equipment & material. He repaired our garage door to our liking and exceeded our expectation on keeping the workspace neat and efficiently completing required repairs within an hour. As with all Warranty Companies, there are the RARE smooth and efficiently processed complaints such as this. We have had difficulties in the past, but felt compelled to report & compliment SHW and contracted Garage Door Company on this occasion.

So far I've been very satisfied with the Customer Service. I've not had to use a claim, until now. Will be able to give a fairer review of service after this claim. I just renewed my policy, because of the incentives and discounts offered, plus the reviews. I'm putting in a claim for some electrical concerns.

My husband called to cancel plan, thinking he had clicked the wrong link. Customer service turned the call around, he kept his policy, and they gained me as a customer for my home as well. I had a plan with another service, Select Home Warranty was almost half the price and had a lower co-pay. Great job to the call center, for being able to turn the situation around and gaining a new customer. I am excited to be saving money and having a higher rated plan in the bargain.

Agent (David) was very kind and respectful. He worked hard to help me understand everything I was getting for my money, and even divided the yearly payments into 3 installments to better fit my budget, without any strings attached. Great job winning my business! At this point I have not used the service yet, so I would not be able to give an accurate description of how the technicians perform their job duties. If it is anything like the customer service I received from David, my experience will be top notch!

I signed up for a new policy. This is my first time purchasing a policy from Select Home Warranty. The process was easy and I took advantage of a special they were running. The sales rep was helpful in answering the questions that I had. They offer extended service periods which are a really good deal. However, I was unable to commit at the time. I received a good rate on the service call. I hope that the service call visits are as smooth as the process to obtain a plan.

Is Select Home Warranty a FRAUDULENT company? Answer is YES. I took a 1 year plan to cover all equipment in my house. I Called them after 35 days for a small fridge repair. No one called me back to schedule service. When I complained, they told me that my repair is not covered. I asked why, and they said fridge is not covered! Then I called to cancel the policy. They immediately went to supervisor and said they will send someone for service. I insisted that I cancel. They cancelled and said they will issue a full refund. It is now 60 days and no refund came. I called my credit card company and put the charge on dispute. Do not deal with this Company. The CEO should be in Jail.

My customer service representative, David listened to what I had to say about the type of plan I wanted. He gave me alternatives that were exactly what I was looking for. David answered my questions and was never pushy, so I felt comfortable and not pressured to make a rushed decision when I decided to buy my plan. I shopped around and after I was certain this was the best value for my money, bought this plan. I called a few days later after my purchase because I couldn't find my email with my contract. David just re-sent it right away and waited in line to make sure I got it.

Kevin a good job explaining the type of service you provide. That's the reason I switched to Select from American Home Shield. Your prices are very competitive and I sure the service is too. Since I do not have any experience with your company yet I cannot rate everything. The phone salesperson Kevin did a good job.

Customer service was very understanding and this is our first time with this company. We were with 2-10 warranty company for 9 years and decided to change with Select and am sure glad I changed. Plan on staying. We're both seniors and we like the very way everything is explained to us. We also had our dishwasher claim ** tomorrow which also had a positive outcome and again were extremely lucky to have found Select warranty. Will be getting more customers due to their politeness.

After spending weeks researching home warranties to replace the one that came with my home purchase, I finally decided on Select Home Warranty because of their stellar reputation in my region. The sales rep was quite knowledgeable, very professional and unlike a few other companies didn't attempt to hard sell me. Ultimately, all my questions were answered and the telephone exchange provided me with a sense of confidence in the company. I look forward to my first year with them, and hope I never have to make use of the service.

Very helpful and good. First time I ever had home warranty and I been in my house for 10 years now and was afraid something would break down and I am on a very tight budget and don't have the funds to pay for new air conditioner, water heater, heating system, any plumbing or broken lines, stove, sprinkler system, doorbell, ceiling fans, and dishwasher. So that is why I enrolled in this after having my house for ten years.

I have had this warranty for one year and have been very pleased so I got another year. The warranties with other companies are not as comprehensive. Also, the other companies have a higher service call deductible. The price I paid for the new year is the same price I paid for the original year so there were no price increases. They called me to remind me that my warranty period was almost over so there would be no lapse in coverage.

Great customer service from Jonathan **, he fully explained all of the questions that I had and sold me on a good product. I liked that the warranty could be transferred and that it could cover a full replacement of an item if it could not be fixed. I would definitely recommend the services as it was highly recommended to me by a friend. I will likely use this plan on future property as well.

The customer service representative was very knowledgeable and helped me choose the perfect warranty for me. We discussed the various options and what I was looking for in a warranty. Taking these factors into account, the customer service representative advised me that I could choose the coverage that I needed and not pay for items that I did not. The customer service representative answered all of questions and I did not feel pressured or rushed to make a decision like I felt when I contacted other companies. I would definitely recommend this service to friends, family and coworkers. Hoping I never have to use it, but will sleep better knowing that I have the convenience and protection of the home warranty.

They were fast and informative. They got the problem (Sump pump) fixed hassle free. When I called they took all the time information and I received a call the next day to schedule an appointment. They came out checked out the problem, then they fixed it on the spot no more waiting. I would highly recommend them. Thank you for all your help and support, you guys are doing awesome. I really couldn’t say enough good things about this company.

Belinda ** was very helpful in explaining the policies. We were questioning what the coverage cap for system replacement was and she explained there was no cap. She also recommended purchasing the freon adder and explained exactly what it entailed. I would recommend Select Home Warranty to anyone, and specifically to work with Belinda **. She also provided me with all the information I would need to hand off to our title/loan officer and gave me her direct phone number should I have any remaining questions. Within minutes of receiving invoice request from our loan officer, she provided them the information they needed.

I talked with Zach. He was very helpful and explained/answered all my questions. He seemed to be very knowledgeable about the different options and sold me on what I needed. I have had a bad experience with a previous company with price increases and getting harder to speak to a real person when having issues with my house. I was able to speak to a real person here with a very short hold time.

I have to say that if your service plan is as good as Dealing with Mark **, Then I know I'm going to be taken great care of. I've had Am. Home Shield in the past... But they have just gotten too expensive and not as friendly! I have to say, by no later than tomorrow I will be talking to my parents about Your company and Hopefully Mark will be there. Just FYI you may want to rethink the constant pop ups in the left bottom corner I was in that field before and it makes people think you're a little anxious. And Please let someone call you or call me once instead of 5 times w/ messages before I made up my mind. Big turn off. If I didn't get Mark I'd might had gone elsewhere... I'm just saying. I hope you take this into consideration. I think it would help your business.

Sol was incredibly friendly and helpful. Couldn’t ask for better service and he was very knowledgeable. I had contacted several different home warranty companies today and was extremely pleased with your rate and service call fee. The best I found. Many other companies were pushing me to sign up right now even though I stated that my main objective was to get quotes. Sol was very understanding and when I advised that I needed to discuss with my wife first he offered to call me back. Needless to say, we went with your company.

Bruce was an excellent customer service agent and made shopping for a home warranty a pleasant experience. The promotion was excellent and he was thorough and knowledgeable about your products and services. I would recommend to family and friends.

I had a very positive experience with Select Home Warranty. David was personable and knowledgeable about the warranty. He explained how it worked and the details of what coverage was available and we were able to choose the plan we wanted. Our relatives made a decision to include a home warranty in their portfolio which is why we made the decision to do the same. The application was short, the questions were simple and didn't take long.

Gold member service. Thank you. It was very easy to set up the policy. Thank you Sam **. My home needed a warranty for the new owners and with one easy call it was all taken care of. I appreciate your help. I will recommend your company to other people if they ask. Have a great day. I will look over my policy later and the new owners will be happy.

I had a hard time deciding whether a home warranty is worth it. I read many reviews online and there were so many that were positive and was why I made the decision to call. Choosing the right company can be challenging but they are rated high with the BBB. I hope I don't have to use the warranty program, but if I do, I feel good knowing I have it. The representative was very helpful and explained the program well.

I just signed up and took advantage of the multi year discount. I added three extras and it didn't increase the price very much. Glad to have the septic covered. I just moved into an older house and while you never want to need it, things do break down and now it won't put a major pinch on my budget. The person I spoke to was very helpful in explaining plans and pricing, he made it easy. Thank you.

I paid for the five-year plan today. With an additional year added. The salesperson, Zachary, was very professional and answered all my questions. I look forward to using this plan. I almost bought another warranty that very day, but decided to check your company out since it had very good reviews. I hope to be satisfied! I can’t say how the service will be because I just purchased the plan today, but I am looking forward to being able to use it in my home. As I mentioned, Zachary should get an A+ for his work.

Jonathan was honest and straightforward with information he shared with me in regard to the plans, and he even made the offer more attractive. He was patient and explained everything thoroughly. Thus, I purchased the plan. I was going to go with my previous appliance coverage plan, but they were too expensive and the plan was limited to appliances. I also looked at other warranty companies online, but Select Home Warranty seemed to have the best prices and the best coverage.

AC unit died. Technician show up two days later. Charged $60. Verdict was unit is too old to fix and need to replace for $5600. I call 3 different contractors all saying the same. There is no visible problems but unit is too old. I get the letter from Choice that I am in title for $150 reimbursement, only I have to provide inspection list. So I did, after that Case been declined because of imaginary Freon leak. I feel like they just rub me and tell me to take a hike. Wary dishonest behavior. I call and try to connect to Manager of Claim department. THey have policy not to connect and not to give names. They have policy to DENY.

Very happy with your rates. The company we had previous does not cover spas or sprinkler systems, but do cover sump pumps. You covered more with the add ons for less money and a lower trade fee. Thank you Sol **. Just wish I could have taken advantage of the 3 year special plan (age, retired military and new home owner) or had opportunity for a second chance at it, after I discuss it with spouse.

Claim process was simple and painless. Customer service was easy to work with through the whole process. Service was performed quickly. No issues getting the contractor out to address the problem and repair the item. Communication was never an issue in working through the whole claim process. I would recommend this company to my family and friends. There are a lot of companies with negative comments out there and this one is a very positive comment.

I had a great experience with Jonathan today. The savings and customer service has really boosted my confidence in the company. I appreciated his knowledge as well as explaining and offering the promotional savings. We are switching from a company that we've had for 8 years due to increasing co-payments and lack of communication. We were looking and found your company to be #2 in the industry. It compared to the # 1 company line for line but was significantly less money which we were looking for. We are very pleased with our decision and look forward to having a positive experience.

The two reps that I spoke with were so pleasant on the phone. I had an issue with finding out if my invoice was paid by the seller of my home. The rep was immediately able to tell me that it was and that I needed my account information updated. She quickly transferred me to another customer service rep. She was able to update my account information and get hard copies of the policy mailed and emailed to me. A wonderful experience.

Jeff is a credit to your organization, he was beyond helpful with his knowledge and insight and willingness to go the extra mile to help his customer, in this case me. Thank you for hiring such a caring and compassionate individual. I look forward to a long and fruitful association with Select Home Warranty company and hopefully all your employees and representatives will be as cordial and caring as Jeff, if so then we will be associates for years to come.

If I could give this company zero stars, I would. They are complete scam artists. My appliance is broken and rather than fix it like the contract states they should, they are trying to give me a prorated amount that will cover approximately 1/3 of the repair. I have been a customer of Select Home Warranty for approximately two months. My washing machine started giving me issues in July. I called Select. A repair person of THEIR choice was sent to me. The contractor looked at the appliance, diagnosed the problem, and told me it would take Select 3-5 days to approve the repair. I paid him the $45 service fee in a check on July 14, 2018. Note: he wanted to be paid in cash and offered no receipt for the visit despite my request and assurances it would be emailed to me.

Abraham ** was very helpful and fully explained the coverages. I wasn't sure about what I needed until after I talked with him. He was very patient and explained everything more than once. I appreciated his easy manner and patience. I will consider changing my other warranties over if this one goes well. I have 2 other policies and they are not as affordable as this one. I hope this policy lives up to the claims. And the free roof leak option is great!

David was extremely helpful in answering all my questions and helping me to decide to purchase my home warranty policy through Select Home Warranty. He was very patient with me and his answers were easily understandable. Select warranty seems to be the best value for the money and was listed on the site as the best home warranty company. As a senior citizen, we rely on these ratings for accuracy. I needed to change my home warranty company in Sept. because they raised their rates too high. I wasn't looking just for lower rates but also for reliability.

Kevin ** was very professional, offered great discounts, and was a good salesman without being overbearing. I was about to upgrade my plan and get all of the questions I had answered. He was able to help without putting me in hold, was polite and courteous. I have yet to use the plan for a claim but we included one in our sale of our house so I know it came recommended by our realtor.

We were looking for a home warranty for an investment property. We entered our information for a free quote on Select Home Warranty's website. Within minutes we received a call from the company. We were very pleased with the personal assistance given to us by Fred ** at Select Home Warranty. He was extremely helpful on the phone when we purchased our policy, answered our questions, and promptly corrected an error we called back to discuss.

Enrolled in Home Warranty program with CSR, Kevin **. He did an excellent job and provided great customer service. I would recommend Kevin and Select to anyone looking for a good value in a home warranty program. I had been with another home warranty program for 4 years and did not believe I was getting the best value for the cost. When my renewal date came up on August 3, 2018, I decided to check around with other companies. Select has the best coverage options for the cost that I could find.

I spoke with Abraham who was pleasant and helpful. He explained everything to me. At first I was hesitant but after reviewing everything I purchased the warranty. I did plenty of research on different companies and found Select Home Warranty was best for my needs. It is a good feeling not worrying about things breaking down and costing me an arm and leg to repair or replace. I'm confident I will have good service. Thank You Abraham.

I submitted an electric system claim, there were no contractors available in my area, the customer agent was nice and advised me to hire my own contractor to save time. I think certain areas need more coverage. Customer service is good, Value is acceptable, but coverage is not enough.

I was not overly impressed with the process. I called to report my issue with my air conditioner. I had to keep asking questions about each step of the process. I had to call back the next day to follow up to get the ball rolling. The air conditioning company, Dale's they sent was absolutely terrible. It took him 3 days to fix it, he got into a confrontation with the neighbor and he talked nonstop. I was happy he finally got it fixed but he was not pleasant to work with.

Select Home Warranty is the worst home warranty service I have ever had. I filed two claims with them, both of which are listed in my policy, and they refused payment for both claims. I even experienced one representative laughing at me when I called to do a follow up. Today they completely refused payment to me.

I contacted Select Warranty by email to inquire about the fact I paid for a warranty on July 2 but had never received an acknowledgement or hard copy of the warranty. They sent it to me via email within minutes. I was amazed at how quickly they responded to my request for a copy of the warranty. If their response to service calls is as good as their service in regard to customer inquiries then this will be a very good company to work with.

Sam was very knowledgeable and clear in his description of the many service option plans. He was patient despite my many questions. He offered me discounts based on my request for covering two properties. He described in great detail many nuances of the different option plans. This was the best deal of all the options and I did a lot of research. Hopefully, the service will be as smooth as the signup process. I will do another review after my first request for service.

Bought the Platinum package today to include with the sale of my home. I received excellent service by Kevin ** over the phone today in efforts of obtaining the Platinum Package through Select Home Warranty! Quick, easy, no frills and a great deal! Hoping the new homeowner that this policy is for gets the same quality service too! I will be calling again for myself when I get into my new home! Being that this is a NJ based company was the main reason I went with Select whom I was told will provide same day service if called. What a great deal!

Really fast and I am paying half what I use to pay now. I also get Breyer coverage with the plan I have now. The service fee is about 40% less than my old plan. With what I am saving with this new plan and decreased service fee I can pay my cable bill with. Fred was really fast with the app and was able to give me his direct phone number in case I need something.

I chose to switch Home Warranties today. I looked at several home warranty companies and with the help of Mark I decided to try Select Home Warranty for a year. Mark was helpful and got me set up with a new policy. He answered all of my questions.

Was fast and easy to sign up for the coverage. Person on phone was very good. They covered the plans offered by SHW and I was able to select the plan I needed. I can rest better knowing I have a home warranty on the property. Hope I never need the coverage but is nice to know we are covered. Home warranty is the best way to go to cover against large repair bills not covered by other insurance plans.

The renewal was easy and painless process. We have had 1 good experience with a fix, and 1 bad experience. Our washer was fixed really fast with a reputable company. The company they sent out about our HVAC issue was horrible. They tried to get our policy invalidated by saying our system was installed incorrectly and wired wrong. It took paying another company to come check the system for Select to consider the first company was wrong. They still haven’t responded about fixing the problem, so we paid another company to fix it. It cost us $12 more to get it fixed than we would have had to pay as a deductible.

I have not received the requested copies of my repair order. Howerver I was told it takes 24 to 48 hours to formulate. Once the repairs are completed I will be able to give a more accurate account for this survey. Hopefully this will be resolved in a timely manner. Far as the customer service goes, the representatives over the phone were friendly and helpful, I hope that the contractor are the same. I look forward to my home issues being resolved.

In dealing with the Rep Sam he was very knowledgeable and upfront. The products looks to have a great value and get years of protection with a great discount. The worry free feeling it not wondering what might break next and how much will that cost is a relief. I have everything covered with this and when I start to add up repairs I will save a lot of money over the years and what a peace of mind this has provided for me and my wife to not have to worry about costly repairs from the roof, the water heater in the basement.

Customer Service caller was friendly, informative and responsive to my questions with clear, concise facts. My time was limited and the caller was understanding and responsive. He also offered additional option for coverage. The caller was friendly and listened to any concerns I had. He quickly informed me what my current coverage was and what my costs would be going forward. He explained everything very clearly. He responded to the limited time I had available by quickly processing my renewal.

Sales rep was very polite and knowledgeable. Explained different coverage and listened when questions were asked. A very enjoyable experience. I would recommend to a friend and use on future rental properties. The price versus other companies was less including the call out fee. The rep sent a follow-up email with a contract for me to review. Quick and easy to signup and pay for contract. I anticipate the service level for actual work provided will be equally quick and hassle free.

My experience with Select Home Warranty was very professional and easy to take care of. Representatives were very knowledgeable of their product and made it a pleasure to work with. My time spent on the phone was very short and an enrollment was done with ease. The coverage that the Platinum plan covers takes a lot of the financial worries as my home continues to age and that piece of mind will relieve a lot of stress.

Kevin ** was very helpful with helping me decide which type of coverage was right for my home. He went above and beyond to get me the price that was within my budget. Had Kevin not gone above and beyond to assist me I probably would not have decided to purchase this warranty. Kevin offered me several options for my needs and he recommended several options, went over each price and the details and explanations of each option.

Customer service was very nice and helpful. He answered all and any questions I had. The price is very affordable for what they offer and the monthly fee is cheap. Plus there is only a $60 charge if I have anybody come out to fix anything. Since I signed up during a promotion I locked in that rate for the life of my membership. Glad I researched on Google and found this company. I would definitely recommend to my family and friends.

I purchased my house in Nov. of 2017 and purchased my policy in Dec. 2017. I had an issue with my AC in June. I call for service. The fan blower had to be replaced. The AC technician sent his diagnosis and estimate of $135 to replace. He charged me $460.00. The claim was approved in full for $135.00. I explained that I paid much more than that and they asked for receipts. I sent receipts. It took several follow calls over several weeks. I was told it was approved in full. They sent the RA form asking me to agree to $150.00 reimbursement. I call to remind them I paid $460.00 and it was approved in full. I'm told I need to submit 3 years of maintenance records to release the full amount.

Very good start with customer service. Thank You for the free month. Looking forward to the coverage. Very glad to have all of our items covered. What great peace of mind for our home and family. Compared reviews and offers and found this to be the best deal. Able to cancel if not satisfied is a deal closer. Nice to find a company that will stand behind the product with a moneyback promise. Have a wonderful day! Keep the sun shining!

The rep that I spoke with was very courteous and knowledgeable about the products and services. He also was not too aggressive while selling the product. I spoke with a rep from another warranty company and I was turned off because he was way too pushy. With Select Home Warranty the rep simply explained what they had to offer, gave me a few suggestions and I made my decision on the spot. He also offered some ways to save some money with my service.

As soon as I applied for a quote a sales rep got in touch with me and was able to offer me the ability to split the yearly payment for the home warranty into two payments along with free roof leak coverage and an additional 2 months tacked on to my home warranty.

Pleasant sales rep, explained coverage and discounts. Sent email quickly after conversation. Was pleasant and professional to speak with regards our particular needs. Wasn't pushy and did everything in an expeditious manner. Thank you.

Customer service was excellent, Fred did a great job on guiding our needs and the right price. We looked for other companies and we couldn’t find someone better. We were able to get two houses contracted at the same time. We got the roof leak and the ice maker added as well, thanks to Fred that advised us to add them. We are very pleased with the company over all, very pleased with the fast quoting system they have online.

The Phone conversation went really well. The customer service rep was very professional and explained every option available. The customer service rep also answered all my additional questions. As of now I would recommend this company to a friend. As long as the company doesn’t play games or use sub par contractors to complete any necessary service then I will continue to recommend this company. Since I have not had to use them for any service I cannot speak on that yet.

The Sales department answered phones promptly and connected me with customer service when I had questions about the new contract. For example, if an appliance is deemed irreparable, they may (at their option) send a check for the depreciated amount. This causes concern when my HVAC is already 20 years old. The Sales department did keep trying to convince me to sign up for multiple years (significant discounts), but I want to see how the first year goes. Customer service did ease my concerns about their process on determining what is irreparable, but it did give me pause in this purchase.

I checked several Home Warranty programs. This one was by far the best value for the money. I was able to reach someone on the phone to explain the contract and all offers in my area which were better than any of the others I had compared. The service representative was very personable, knowledgeable and professional. He tailored my contract to what suited me best. I would definitely recommend Select Home Warranty to my family and friends.

Great guy to work with. Very informative with the information and coverages. Sam explained everything in detail about coverages and additional coverages offered by the company. Sam also explained a term policy vs a contract to me and how to lock in a good rate for a 3-5 policy term with a guarantee renewal rate at the same price. I had very heard of or ever been offered any 3-5 policy on a home warranty policy. This is a great policy with term options that I never knew a home warranty company offered. Just an all around good guy and good company.

Select provided us with great customer service, they was flexible and match other companies with service and price; gave us a great deal on two homes. They was professional and helpful. I would definitely recommend them as a excellent home warranty company to sign up with. The value and coverage was great. We spoke to other companies and compare price and coverage, but it was not as good as Select Home Warranty. I had a great experience with them.

I would like to commend Daniel ** for his outstanding service today. He was very patient with me, answered all of my questions and even explained the company to me. I am leery of scams and paying outrageous amounts of money for the service provided. However, Daniel made me feel comfortable with purchasing this home warranty today! I also explained past experiences myself and my family have had with other companies and he explained that I would receive a one month free coverage with any referral. I hope we never need the coverage - but, it is comforting knowing that we have it. Five Stars for Daniel!

The representative I spoke to with Select Home Warranty was professional and straight to the point with the coverage they could offer. The options I was given for a home warranty were fair and expansive. They offered a plan that fit my needs. There were no exhaustive questions or explanations. I highly recommend going with Select Home Warranty to anyone needing better coverage. I hope this helps you in selecting a better policy for yourself.

Very helpful, gave me the information I needed and made it very easy!! So happy to have a great home warranty service I can count on!! We’ve been shopping around for home warranty and this is the best we could find. William ** who helped me was knowledgeable and very helpful in helping me choose the plan that would be best for me! He got the information email to me faster than he said he would as well. Could not ask for better service than I received!

Their service was fast and efficient and everyone was very helpful. I just moved into my home May 2017 and had two preventive maintenance on my furnace and air conditioning unit. I was informed it needed a new motor. After I provided them with all the info I had, I was told I needed three years of maintenance records in order for a higher reimbursement. I really have an issue with that - who moves into a new house and has three years of records available to them as a new homeowner? Their service was fast and efficient and everyone was very helpful.

I have been calling around and googling different home warranty companies and comparing coverage and prices for each company. Mark was very helpful and explained the coverage they offer. I also have friends that use this company and they are very pleased with the service they have received. I just signed up so I have not had to use the service yet and pray it will be a very long time before I need to.

I researched 3 different companies and Select Home Warranty responded to phone calls immediately, whereas the other two companies did not pick up their phones. I called both the claims dept and the sales team to make sure I got a company that would respond asap, and Select Home won the challenge, and was very easy to do business with. They did not try to pressure me into purchasing more coverage than I needed, and they took my first no for an answer when they would ask me if I need this or that. I did not feel pressured by any means, which is refreshing.

I submitted a claim because water wasn't flowing well out of my shower. They told me that I had needed to add a fixtures coverage to my account in order for this to be covered. I did so, and everything turned out ok. I am waiting for them to get someone to my place as we speak. However, I did have some problems with customer service over the phone. One time I called Sales to add the coverage to my plan, I said I had a policy number, and I didn't even have a chance to finish my sentence before he rudely interrupted and said, "I'm transferring you to claims." I definitely didn't want or need Claims. I needed sales!

I was given multiple time and service options. That was helpful to know. However, better negotiability on price would be desired. It is also unclear on number of claims to be made at a time. The deductible applies to each claim, even if multiple issues may exist. That should be revised to allow that, so you are not paying multiple deductibles. The customer service representatives were helpful to describe everything. I am hoping that any repair/coverage will be efficiently done. Thanks!

He was very helpful and was quick with answers. He explained the policy and made sure I knew what was covered. Would recommend that you give more time in between when someone logs on and how quickly you call. I was trying to fill in my payment info and they called. It kind of made the process confusing. Long story short customer rep was good. Experience was good. Price is good.

Isaac was very helpful. We went over appliances covered and services I.e plumbing and electric. Which made me think of the well (never had a well before). Bought home 2 yrs ago. Isaac added it to the policy so everything is covered now. It’s a comforting feeling at my age (75) to know you are covered should something breakdown. I can no longer fix things myself as I once did. Isaac was most helpful.

Representative that I spoke to yesterday regarding joining the plan was stellar! He was not pushy at all. Just told me the options and assisted in the one that was right for me. He even doublechecked and found some additional discounts that I qualified for. Would highlight recommend. I compared this plan to other home warranties and hands down it was the best price (both upfront and per visit) and the response time which were my two main concerns. I look forward to having the protection of the home warranty for many years.

It took some time to get a claim approval after the initial call, but once approved the process went very efficiently. The service provider was extremely timely with their response and process after the evaluation. Appropriate authorization was quickly provided. The target time for the water heater replacement should be today. Overall: Very satisfied with Select and would recommend to others. I have a long term contract with Select and am pleased with the initial claim. Thank you...

Mr. Bruce **, the salesperson, explained in great detail all my options. He was courteous, not pushy, allowed me time to process my thoughts and come to a decision without sales pressure. I like what I heard and read about the company. I selected the 5 year plan for my home. The company should do well if all your salespeople are as well trained and versed as Mr. **. Hoping I never have to use the contract.

Good communication with agent, knowledgeable and very willing to accommodate. Johnathan, the agent, described many options and 2 levels of coverage. He compared both programs for me to assist my decision. I decided on the 3 year program for its provision of rate lock, lower monthly cost and for some extended months for free. The ability to receive a prorated refund if I should not be satisfied was a bonus as well. Roof leak coverage was also a bonus in my opinion. I am looking forward to years of worry free living.

I appreciate how well William communicated the insurance coverage with me. The information he gave and his customer service made a difficult decision much easier. Thank you William. You are awesome. There were several companies to choose from but I feel good about my decision. I’m hoping to not have to use the coverage. But feel much better knowing it’s there should we have issues and need a contractor. I also like that they have taken the guesswork out of who to hire. The entire experience has been very positive.

Sam was knowledgeable, friendly, patient and Informative. He is a asset as an employee, and deserves a wonderful recommendation! I have had experienced with other warranty companies, whose sales personnel were clearly just collecting a paycheck. Sam was very interested in my questions and answered them very fully. His knowledge of the contract was exceptional, and his level of patience was inimitable. This is highly unusual for Representatives that answer phones on an ongoing basis. I very much appreciate you're having Sam as a representative, and it clearly reflects a company that cares about its customers. Thank you for your care, in who you hire!

I spoke with Zachary ** who helped me choose the best policy for my needs. He outlined the different options that are available and made sure I get the best policy at the right price. He made the decision making process very easy without being pushy. He was even able to offer a better price than can be found online. I would recommend getting a Select Home Warranty to anyone looking for a home owners policy.

I called to go over everything that my policy contained and the items that are covered. The representative was very helpful and professional and explained everything in great detail. After our conversation, I had a very good understanding of my policy and what all it covered. I now feel very good about my policy. I appreciate good customer service & I like doing business with this company. I will continue to do business with this company and will recommend it to my friends and family. Keep up the good work!

I was given my options and Adam explained the benefits of each very well. He answered several questions and was very personable. He sent my contract to my email in a timely fashion. I was able to review it and was given a number to contact if I had questions. I know other people that use this service and are very satisfied. I think I will be happy as well. I will recommend them. I talked to another company and was treated rudely. A+ Adam.

Selecting a new home warranty company can be stressful, there are so many options. I called Select to get more information and ended up buying. Our customer service representative, Abraham, provided a great explanation of the home warranty service plan and coverage for where we live. He made the process easy, explained options and ensured we would not have a lapse in coverage. Great job Abraham, this will set the expectation for customer service experiences with Select!

Although the repair person did not have the part to repair the leaking sink, he was courteous. The repair job was approved by SHW. The technician is scheduled to return within 24 hours. The leaking water has caused significant water damage to cabinet beneath the sink. The kitchen sink was previously repaired under warranty with Select Home Warranty. The previous repair seems to have been faulty and had a slow leak over time that caused water to pool and damage to occur to the cabinets.

I Just ordered, the process was pretty easy and I got a pretty good deal as far as I can tell. I Haven't had to used it yet, but I am hopeful for equally as easy repair process! I ordered the biggest warranty package. I did plenty of research on different companies and Select Home Warranty gave me the best deal for the best price. Looking forward to a good secure future with this company.

My experience with Alan was EXCELLENT. He is very knowledgeable and explains everything very clearly. He was attentive to my needs and concerns and made sure that I was clear on all of the options being offered. He followed up with me several times when I didn't receive the contract and made sure that I received it from a different email server. He is very personable and comfortable to speak with. He is a great asset to your company!

My experience with Select Home Warranty was great! All of my questions were answered. I was given information about current specials. Very pleasant experience. The representative was very knowledgeable about which coverage would be of benefit to me. He did not try to oversell me or suggest coverage that I did not need. A very much needed, "No pressure" sale. Great attitude. I have recommended this service to my sister, brother, and friends. They will be changing their home warranty service to Select Home Warranty also.

I do not even know where to start, there have only been only bad experiences with this company. Rude, ineffective customer service, you get transferred from representative to representative, all asking the same questions. There are no services covered. I had a major (2+ month) delay in (minimal) reimbursements, and slow customer service. You have to follow up continuously and get little responses. It is a waste of money, and they do not get back to you in a timely fashion.

Great customer service. Great job by agent Adam. He explained me everything in details and offer me all discounts. Because of his explanation in details and other promotional offers I had better understanding to decide what plan suits me. Afer getting all discounts I decided to get five years plan. It is gonna be six year policy having one year extra policy. I would recommend to other people to check with them if they looking for a good homeowner insurance policy. I will definitely try to convince my friends and family members too.

Spoke with Zachary from Select Home Warranty. He was very professional, knowledgeable, and courteous. He knew his Product well and answered all my questions. I currently have a Warranty Service Company so I was familiar as to how they worked and what to inquire about. I was pleased to know that I will be saving money on the fee charged for service and also a lower monthly rate than what I am paying now. I look forward to having a long relationship with Select Home Warranty. I do not like to change Warranty Service Plans, so here's to many years of a continuing relationship with Select Home Warranty.

Agent was patient with me, due to not completely understanding the steps need. Made sure all the information I gave him was accurate to better serve and submit a claim. He was also courteous and easy going. He made me aware of my options and how the process works, so I felt at ease making the claim for our needs. I would recommend Select warranty to my family and friends, simply based on the customer service I received today.

Bruce ** was very thorough and courteous. He explained all of the different plans and payment options. He explained the coverages and the deductibles that would be required at the time of service. I was told that this company was one of the highest rated home warranty companies so I am expecting to get satisfaction should I have to make a claim.

When my microwave broke I called in and put in a claim. They got back to me the same day to tell me that they would just give a reimbursement to use toward a new one, since my microwave was so old. I was satisfied with this. But, I am no longer satisfied since I bought my new microwave and submitted the recipe, and Select has yet to send me a reimbursement agreement. Which they promised I would get in 24-48 hours. It has been a week. I just spoke with them again and they keep saying they are working on it. I then asked how long it would be after I fill out the agreement until I receive my reimbursement check and they said about 30 days. This just seems ridiculous.

Zachary **, he was patient and understand to my need to talk to my wife and was very helpful in explaining the plans and the coverages for the items I had questions on. We had started with one year plans but through his explanation of a multi year contract starting with three year and the added benefits if we went with the five year plan. The information promised and the policyholder agreement came right away. My wife and I are happy with confidence this policy gives us.

I recently had another home warranty company that tried to raise their rates almost 50% in the second year. Instead I found Select Home Warranty. Abraham gave me a great deal on a locked in rate for the next 5 years. Abraham was persistent yet considerate in order to close the deal with me. He answered all my questions thoroughly and I was pleased with the answers. I would definitely refer Select Home Warranty to others.

Select Home Warranty has been great to deal with. I have had several issues come up with the home I purchased. They have been really good at customer service and providing updates on my claims. The contractors that they sent out were professional and courteous. The coverage on my house is very extensive and I have not had any issues with items not being covered. I have used other home warranty companies in the past, Select Home Warranty has been far better than the others I have used in the past. I highly recommend Select Home Warranty!

Salesman did a great job. He was very thorough. Explained benefits of program. I like that you can use your own people and they will cover instead of only their people low call out fee were most are much higher than others. They seem to cover a lot of things including roof which is great. Salesman also added different options on plans to best fit your needs. I am thinking about that cause it was really a great offer.

Bruce was very detailing in explaining the policy and all that it cover. He help with me pick out a payment plan that fit my budget. I was given a great deal of information to help me make my choice. Thank you, Thank you and thank you for all your help. I will recommend this product all my friend and family. Again thank you Bruce for a job well done. Thank you Bruce.

I am new to this policy coverage and have yet to file a claim, but I hope that it provides the peace of mind I need with my home purchase. So far the customer service rep that I talked to, "Bruce" was very helpful in explaining my policy options and I decided on the Platinum Plan. I did my homework before going with Select Home Warranty after reading many customer reviews. If all works out over the course of this year, I will recommend to friends and family to try this home warranty coverage company.

We were first time home buyers with many years of rental history & weren't sure if we were prepared for all of the eventualities of homeownership. Having a home warranty felt like a good transitional piece for us while we learn all of the stuff we didn't even know we don't know. We contacted 7 or 8 other companies, and Belinda with Select Home Warranty was the only person we spoke with who took the time to actually *speak* to us. It seemed in every other instance as though they didn't have time to answer our questions and would repeatedly refer us to pages on their website that we'd already seen.

I tried to contact the renewal department last month and was treated so rudely that I almost didn't renew. I was called names and told I couldn't afford them just because I didn't want to give them money. No one would answer my questions, they just wanted the money. But today I spoke with Sol and he was fabulous! If it wasn't for Sol I probably would not have renewed. He nicely explained some things that I had been asking and misunderstood during this first year of the policy. He took the time to listen and answer my questions. He offered great options and didn't get upset at me or call me names when I told him what I was able to do right now. He nicely accepted my answer. Because of Sol's conversation I would definitely recommend him. Now I await my renewal documents.