Select Home Warranty Reviews

The representative was very helpful and knowledgeable. He was very thorough and explained everything well. When I explained that I was not very computer literate and asked if he could send me a hard copy of the policy, he very politely explained that this was a "green" company so he would need to send it to me via e-mail. He was quick to answer all my questions and provided a callback number in the event that I had more questions.

Fred ** was the person who called me in response to my inquiry about switching warranty companies. He was persistent but not overbearing. He explained my options and the special offer well. The deal was enough for me to want to switch companies. Time will tell about whether I've made a good decision or not, although I hope to not have to use the company's service at very much.

I misunderstood the policyholder agreement since it seemed to be lost in the mail. Since that time I have been trying to wrap my head around the very brief explanations I have gotten from Kevin ** via email. There was no claim honored as the policy has not been in effect for 30 days. I bought the policy on August 14. It is for 14 months. I am pleased with the policy but unable to adequately communicate with the only contact I seem to have at the present moment. He did a good job selling the policy but he must not be the right person to service my questions.

The details of the home warranty coverage were explained clearly so that I wasn't confused. All questions that I had about coverage and claim payments were answered clearly and professionally. We even worked together to get extra discounts on my premium and claim payments for extended coverage, with 6 months of free coverage. Information regarding my plan was communicated quickly through email, with accurate information based on what we discussed over the phone. I would definitely recommend to a friend.

After doing research on the company, I went online and enrolled. Then, today they called to confirm it was really me that enrolled. Which as a retired Law Enforcement Officer, it was nice to see they were concerned about fraud. After speaking with the gentleman, we signed up for additional 3 year package. Lowered our rate, and the service fee. I hope that if we have any claims that they go as professionally and easy as enrolling. Some companies try to put "band aides" on broken things instead of replacing them from the start. I hope this is NOT that KIND of company. We will see.

I signed for Select Home Warranty back in December 2017. After having a small roof leak that was never resolved by the hack contractor they hired and then a fridge that was not fixed after 4 months of waiting, calling, complaining, I decided to cancel my warranty. They then charged me $1000 in fees and charges for my 9 months with them and them not fixing anything!

All I can say is RUN!!! The sales guys will tell you anything you want to hear to make their home warranty program seem like it’s just the thing you need. READ THE FINE PRINT AND THE TERMS AND CONDITIONS on their website. I truly almost feel like I could cry after dealing with them for the past 3 days. Here a summary of what happened. After reviewing their policy for two days I decided I didn’t like it and wanted to cancel, because everything they promised over the phone was not in the policy they sent me. Ron said “we have what we talked about over the phone in our system and so nothing to worry about when you have a problem”. Yeah right; One lie after another as one would promise one thing and another promised me the moon just about. The head manager told me,”I charge what I wanted as a cancellation fee and there was nothing I could do about it.”

I contacted Select Home Warranty and explained the issue that I was having with my A/C unit. The Select Home Warranty representative was knowledgeable and very helpful. He provided detailed information of what to expect throughout the process; additionally, he informed me of what to do if the contractor did not contact me. The representative provided me a contractor in my local area. To my surprise, the contractor arrived within 48 hours later and repaired my A/C unit.

Came out and got it fixed. Wish it didn’t take 3 days but glad to have AC back. Would recommend this company for home warranty in the future. Prices are lower than most others in the area. They also make it easy for you to get someone else out there. As long as it is under 100.00 they will do a fast approval for you. You typically don’t have to wait on hold for very long either and you can submit claims online.

I have a wet spots in one of the rooms in my home... Not sure what the problem, however, Select has just informed me it must be a condensation leak from my air conditioner. I have no clue where to go from here... I was not aware Select does not cover a problem such as this. However, they did email the section of the policy that states condensation leaks aren't covered under the policy... I'm not happy at all with this, however, when I had spoken initially to a representative, he expressed to me, anything goes wrong with my HVAC or roof, I'm fully covered!

Information was provided over the phone, answered all of my questions efficiently and quickly, great coverage options. Although we opted to not take three year discount it was great value. Explanations were helpful and we were able to decide which options to choose with the help of salesman. This was a great experience for us. We have recommended to family. My sister has also purchased Select Home insurance and was also very happy with the customer service she received.

It was great speaking with Home Warranty about the benefits of their program and learning about the many options for tailoring the plan to our needs. We did some research and learned that home warranties are becoming the norm. We are glad to come on board. We also love the transferability of the plan to a new home or a new home buyer. The fact that we can include the roof, septic system and AC system is a great revelation because we were under the impression those could not be covered by any plans. The service cal fee of $75 is fair and reasonable. We now have peace of mind that we are protected.

I have not had the chance to use their service for repairs but their customer service in explaining the contract and what I would get was great! They were also good at answering all my questions. If their service incorporates everything that they said it would my home should be fully covered and we have no worries!

Kevin ** provided superb service with explanations and responsive support for my questions about coverage, optional add-ons, duration of contract and discounts available. The discussion about sequencing new coverage at the end of my current contract with another provider was quite helpful. He was very friendly and thorough. Five Stars! The website was also quite useful, especially the Terms and Conditions listing (don't we all love the lawyers?). I am looking forward to an excellent relationship with Select Home Warranty.

I had a bad experience the first time I connected with Select warranty because of bad customer service from one of the agents, so I cancelled my contract the same day I enrolled. However, I had a call from Ely, one of the supervisors who followed up and explained my inquiries. I told him I will call him if I change my mind. After a month I decided to then give Select warranty a chance. Ely always responded to my inquiries. With that I re-enrolled. Customer service is very important, and customers want to feel taken care of otherwise you can be the best company but have poor customer service you can lose your clients. I give 5 star for this but I have not tried the service yet.

I was annoyed at first because David left two voicemail messages, an email and then called again! But it all worked out. I think I got an ok price and just hope I get good service from Select Home Warranty should I need it. David got the sale so he did a good job. So fingers crossed I don't ever need the coverage I bought! But I'll sleep better at night knowing I have it.

My experience was excellent. Richard **, my contact, was very helpful and easy to work with. He answered all my questions. I signed up for 5 years, paid in advance and got an additional year free. So far my experience has been excellent. I have had negative experiences with other home warranty companies. I am hopeful SHW will be better. Price was excellent. Coverages are exactly what I need. I am looking for service. I like that I can call Richard ** to get help if I need it.

I signed up with Select Home Warranty for the Platinum Care plan with Alan **. I had a good experience in purchasing the plan and it hopefully will service all my warranty needs of my appliances during my contract. This plan seems to be a very comprehensive plan as well. The price for the coverage also seems to be a fair value too. It gives you a sense of relief to know that your house has home repair coverage.

Misleading and aggressive marketing; terrible customer service. When called for a claim, no email communication of any kind to let me know that the claim did not go through. If I did not call them again to check the status, I would not have known about it and would have spent several days waiting for someone to show up for repairs. The marketing guy mentioned a 30 day trial for complete satisfaction, but forgot to mention I can't file a claim within the first 30 days. How am I supposed to try out the policy without filing a claim. Writing this as while I am getting transferred to the "correct" cancellation department for the fifth time. Imagine if you have a real issue at home and this company is trying to help address it :). Good luck!!!

Fast and friendly service, they have lots of options to choose from, and no pressure to buy. I would recommend calling them for a first time home owner, or if you never have had one before this company will help you out with the correct warranty for your needs, and for your budget. They will give you peace of mind, and save you money in the long run. Call or go online and they will call you, and work with you.

The salesperson approach was relentless, but warm, and down to earth. He answered every question I had without the addition salesmen pitch. He seemed trustworthy enough to surrender my hard earned money to without wondering if I’m getting ripped off. He was very patient with me for I was trying to multitask while on the phone with him. It took me longer than I’d anticipated to make a decision to accept the program; I believe most people would have tried to rush me into a decision but he did not.

We are off to a good start. Fred was very helpful and explained everything. Right now your rating is high but I need to go over the policy details. My main concern is that other companies have told me Select denies too many claims. Fred assured me I would be satisfied with Select so hopefully I won’t need to ask for a full refund. Thanks. After reviewing the policy I’m sure I will have questions to ask, at that time I will be able to Select a proper rating.

We contacted you about differences in your policy compared to other companies. We were satisfied with your changes and accepted the revised policy. We were changing from a Sears policy because they were more expensive and we afraid they would go out of business and we would lose our money. As long as your company lives up to the promises we will continue with your company.

Im not one to write reviews, this is my first but after a purchase of a new home we had a water leak in the master bathroom that leaked into our dining room. First off they sent out a horrible plumbing company that was there 5 minutes and said it was the handle of the shower when it was a crack in the floor. We had to pay them $75 for nothing. They were there just to collect a check with no intention of fixing anything. Select Home Warranty did not cover a single thing in our claim. They said they weren't responsible for residual damage. We had a second company come out and find the root cause of the leak and paid out of pocket again. Then when we went to cancel the policy after a month of back and forth calls, they charged us an additional $75 cancellation fee. They give you the run around so they don't have to pay anything, send the worst contractors out possible, and then don't take any responsibility for it. Worst experience ever with a company.

I am very pleased with the help I rec'd when I called to inquire about your home appliance insurance. Kevin ** was very informative and knew the answers to my questions and concerns. I did enroll on the phone because of his help and information. I would be willing to recommend your insurance to a friend.

After having a terrible experience with another home warranty service, I searched for some time to find a quality vendor and one that provides good customer service. I am very pleased to be joining this company and looking forward to NOT using them in the future... unless we have a need, and then get excellent customer service as they have promised to provide. This should be a much better experience that will make owning our home a little less stressful.

Adam was very knowledgeable about the product and he provided big help by explaining the coverage. He also offered better way on how to save, he explained the difference of the plan coverage and what are the extras that will be included with it. He explained everything in a way that will help you make a decision right away and buy the product. As person, just by talking to him. He was very accommodating and you know he enjoys his job.

I had an overall good experience in purchasing a home warranty with Select Home Warranty. The customer service representative was very helpful and with the extra incentives that were offered I felt that their price was very competitive compared to other home warranty companies. I sought out online reviews before making a decision on which home warranty company to purchase a policy through and the reviews of Select Home Warranty were helpful in making my choice.

Coverage options were good, Gold Plan met my needs. Discounts and promotions were great. I enrolled on the spot. I found Zachery was well informed, he offered the special promotions and assurred me the customer service and coverages were among the best in the industry. Upon review of the coverage in the policy, I am pleased with my choice of Select Home Warranty company. I would definitely recommend this company to my friends and family.

I was online to set up my home warranty and then I received a phone call from them right away. He was very helpful in my questions and it didn't take long at all, real fast and easy process. Thank you for your prompt attention.

Submitted a claim for non-working garbage disposal. It was handled quickly. Customer service was friendly. Since garbage disposal are in the non repairable category, we were offered Seventy Five dollars ($75) to purchase a new comparable disposal installation. Labor not covered. However, the exact same disposal cost $98.96 new (before taxes) from 3 different retailers. We understand not covering labor since we have a forty five $45 deductible. But not covering the full cost of the same disposal is beyond my understanding.

We had a problem with our air conditioner right before the holiday weekend. I never thought that within a few hours I would have someone contacting me to arrange an appointment for that day. Long story short, in less than 36 hours our air conditioner was up and running. Just in time for the arrival of our family and friends. The irony is that our parents kept complaining. The house was “too cold”! I don’t usually write reviews however, I was So impressed and grateful for such a positive experience, I had to share. Thank you!!!

I purchased Select Home Warranty for a year from this company. When I needed help I called them. They asked me to hire a plumber who charges less than $100. If his charge is more then he has to call for approval. I could not find any plumber in Twin Cities area who will call for approval. They straightway refused service. This company sells warranty service without any service providers. They do not even call back when asked several times. They are only pleasant when they want to sell the service just like any scammers. I WOULD NOT RECOMMEND TO PURCHASE ANY WARRANTY SERVICE FROM THIS COMPANY.

This company likes to low ball other companies, but beware, you get what you pay for. On the first call after three months of coverage, I was given a company that sent a invoice and said I had to pay my service fee before they would come out. I paid and my technician showed up 5 hours late, no equipment and promised to come back. He was a no-show and his phone was not accepting incoming calls. Called Select to notify of no service and was told another company would handle me. They never called and when I called them, they had no idea of my location and never called back.

I contacted Select Home Warranty to service my AC and they dispatch a technician who doesn't service ACs. After 2 days of not having AC service I was authorized to call my own technician. I did and my technician performed the repair, but that is a big NO from Select Home Warranty. They were expecting my technician to call them to authorize the work even though they had no contact to each other.

DO NOT Purchase this warranty. Most Contractors do not want to do business with them. They do not pay them and do not hire your own thinking you get reimbursed. They are full of excuses for not paying. Recently, I had my refrigerator repair case opened and it has been almost two weeks they are still trying to find a contractor who honors their request. The claim process time is ridiculously long and frustrating. I have made five calls trying to resolve this issue with no resolution. My next move is taking my complaint to the Attorney General and Consumer Protection to file a claim for not meeting their obligation. Horrible people to deal with...

I had a very pleasant conversation with Travis and ended up buying the warranty. He was very accommodating and, being on a budget, I believe we are getting a great value for our money. Although, we obviously do not want anything to go wrong in our home, it is good to feel secure that things will be taken care of without a ton of out of pocket expense. We look forward to doing business with Select Home Warranty.

I spoke with David who helped me pick out a plan best for coverage over my home. He answered my questions in detail as well he went over multiple year contracts. I went with the multiple year contract as it made sense to get more for the money and the price was unbelievable. I had a previous home warranty which wasn't good taking care of emergency situations nor responding at a reasonable time. Thank you for making sure that I selected a great company to trust with home warranty coverage & I know I will love being with this company to cover my home claims as needed.

My husband and I called a few companies inquiring different home warranty plans. Select home staff was very friendly and helpful. We had many questions and they took their time, answered each and every one of my questions and helped me pick the package that best meet the needs of our family. At first, we were unsure about purchasing a home warranty package, but now we feel at ease and have no worries. Thank you!!!

The peace of mind I acquired today knowing I have covered my homes systems is monumental!!! David was so very helpful with my best interest in mind! I will definitely be recommending to my family and friends! Just like an insurance policy for yourself your home is your biggest asset and it should be protected as well. Thank you so very much! With all of life's uncertainties this warranty is the best value and service coming first in this company.

Very polite. It was not pushy And answered all my questions. The policy seems like a good deal. I’m sure the new owners of my house will be happy to know they are covered. All appliances are covered. They also have a 14 month term. I told them about it already and they are very happy about it. We close on Friday.

Alan was just great in helping us make this choice in Home Warranty service. He was so very patient with us as we had lots of questions. I think he gave us a great offer and while we hope never to use this coverage - it does provide peace of mind. After reading many reviews from satisfied customers we jumped on the offers. We would certainly recommend to our kids and friends. Since you can never know when something merging might fail - we will sleep better knowing that someone out there is ready to help when the need does arise.

Zachary was very helpful in answering my questions. He also assured me that no maintenance records would be required and that the service call fee would be $60 per call. He also assured me that the service call time would be prompt and if the appliance couldn't be repaired, it would be replaced. I would also get two additional months of service after a waiting period of one month. If for any reason I was not satisfied with the plan, I would receive a pro rata refund.

Thank you Mr. **, very friendly and knowledgeable about services offered. I was calling around to compare prices and was very satisfied with pricing and customer service. Called another company and customer service rep was very rude. That told me how important I was to him as a customer. Thank you again. I look forward to a long business relationship with your company. I was able to get exactly what I was looking for as far as coverage.

Sam ** was very helpful in answering all my questions and getting me a great deal. I hope the great experience will continue as the years go on and I hope the service side of the business is just as pain free and easy as the sales side. All I can review on right now is what I have experienced so far, so far so good and that is all I can say for now.

Kevin ** was my customer service representative and was very friendly and accommodating. When things weren’t working exactly how I could make them work he found other options to offer me. He also gave me time to call my husband to get his opinion also while he waited on the line. The values seems great. I was able to get a couple free months. So when we need to use the service hopefully that service is also good.

I was very pleased with the representative that I worked with. He worked out all the discounts that were available to me and was very easy to work with. This was one of the first times that I set up a home warranty system on my new house and I'm very pleased and how it went and hope that it'll all work out and to my advantage. The representative was easy to talk to and definitely let me know everything that was available to me at this time. I will update a new review once I've used the service.

The person I talked to was very nice and helpful. They took care of what I needed within just a few minutes. They sent me a copy of my warranty in an email that I did not get when I ordered it. They was very nice and helpful. I could tell that they knew their job very well. Thank you very much.

Great service and I am looking forward to activation of the policy. Your representative was very professional and they answered all my questions. I would highly recommend your service my friends and family members. It was a pleasure to talk to your representative and if I have any further questions I will call. I did get a pop up promotional that said I could get $200.00 off when I sign up. Does that include my recent sign up?

Not certain how well pump was explained. The man was nice enough. Just seemed to be in a hurry. I do hope I will not have to use it but if I do I hope he was telling the truth about 6 to 8 hours to arrive at my home.

Haven’t had to use service yet but the representative I purchased from was nice and helpful. This is the first home warranty I have purchased so I was skeptical because I’ve heard of bad experiences from other people. I got extra months of coverage for purchasing another year so that seemed like a good deal. I will see how this contract works out but at least I know my major appliances are covered if anything should happen.

This was my second experience with the company. The communication with the contractor could have been better and there was a hiccup with updating my claim in the system with emails received confirming technician. I had to call a couple of more times than I would have liked to get scheduling done. With that said the approval process was swift and painless. The job done was satisfactory and the technician was knowledgeable for the task.

The rep I spoke to was quick, efficient and made the whole set up process easy. He thoroughly and kindly answered all of my questions. I love that I was dealing with someone that was NOT from an overseas call center and was respectful of my time. He offered but did not pressure me into extra options, which I appreciated very much! I trust the service throughout our warranty period will be as excellent as this.

Adam was extremely helpful and was able to add our above ground spa as an addendum. Some of the other big name warranty companies will only cover built in spas. We were happy with the pricing. Adam offered us a great deal with their Labor Day specials. One thing they should change, however, is the ability to read the full contract, with all its fine print, before you purchase. Since I charged my premium on a credit card I wasn’t concerned about the purchase prior to reading full contract because my credit card company would dispute the charge if the contract differed from the verbal contract info Adam shared. I’ll review again when and if we ever need a repair. Thank you.

Rep was very friendly and helpful and explained everything and the savings that you all have Got me great savings and coverage. I will definitely recommend this company to all my friends and family and I’m sure all your representatives like Richard are just as friendly and helpful. Thank you for your help and thank you for The great packages that you all have. I hope I don’t have to use you but I’m glad you’re there for when I do and I like the fact that you cover garage door openers and everything in there and you don’t need my mom which paid for the stuff for me to build. Have to contact you to have anything done like the other companies that we’ve had which were very good companies. I was recommended to you guys and I hope you are as good as what they claim.

When I first took out the policy I was told that things would be covered more than I have discovered. I would request all future customers read the very, very fine print before signing up. Thus far I have not received my dollar's worth. I'm disappointed to find out all the restrictions by Select. I paid $399.00 for the policy. The salesman made me feel as if the company paid for much issues of the home much more compared to other companies. It's sad we buy into these products only to find out it's in the interest of the company and not the customer. I had gone with Select as I had read the reviews online. I also had air conditioning problems with items not covered. I don't think Home Warranty companies are worth it in the long run. Others may have had better experiences.

I was interested in getting a home warranty. I called and Abraham answered all of my questions and was very nice. He let me know about keeping the warranty for years to come if I wanted it, and when I called and left a message he called me back. He let me know that I could contact him at any time if I had any questions. I now have peace of mind if anything breaks down It will be fixed.

The guy on the phone did a great job. The customer service associate was friendly and fast. I selected to subscribe to the service after my second call. I was referred and will refer people as well. Although I hope to not need to use the service, I feel much better having it. In the last year I replaced my garage door opener, repaired my refrigerator, air conditioner, and more. I should have had this a long time ago. This should give me a peace of mind going forward.

I would not have chosen Select Home Warranty if It was left up to the person I talked to last night at 855-267-3532. He was very pushy, rude, and kept trying to control the conversation such that I could not even ask a question. Then he put me on hold and left me so I hung up. But David ** called this morning. Was very nice and even called me back tonight so we could sign up. Based on David I am very happy.

I tried to get help from Select Home Warranty for my Clothes dryer that is covered under my warranty. The lady I talked to informed me that they couldn't find a repair company in my area, (I live in a major city) and I would have to find my own repair company to come to my home but before they could work on my dryer they had to call Select to get authorization to perform the work. The lady at Select wouldn't give the amount that they cover and I have to pay for the repair up front out of my own pocket then wait 30 BUSINESS days before they will reimburse me. What is the point of this warranty if I'm the one doing the work and paying the FULL price. Whenever I would ask a question to the lady at Select she would just repeat the same thing over and over. Extremely poor customer service!! Very disappointed in this company.

I was sold a contract by Nathan ** in January and my real concern, before agreeing to the contract, was what does it mean if Select depreciates an appliance, like a car; Nathan said not to worry that the clause in question is rarely used and most of the time when appliances can be repaired they are replaced. The first time I had to use Select was due to a faulty circuit board on our clothes washer. It took a while, and a number of calls, to find a repair company who came out, checked the washer, and said we needed a new motherboard and/or a new finger pad, and that they would have to get approval from Select. Select said no to the repairs (too expensive) and told us they would give us $150.00 towards the repair or towards a new washer. I have been trying to contact Nathan since the rejection of our claim for repairs on August 10, 2018.

Isaac was helpful and knowledgeable. He was friendly and guided me through the entire process flawlessly, although he was a little vague about the three free months I was promised last year. He said that it was figured into the rate? A recent call revealed that it did not expire until Oct. Please advise.

Richard was a delight today. He explained the services and even did a follow up call as requested. He made the 6 year agreement a value added... Over the one year! Now we Hope the entire 6 years is this friendly and Professional. Thank you for taking the time to explain everything and answer questions. We will be sure to share our recommendations with colleagues that are looking.

The salesperson was very helpful and answered all my questions. I will recommend them to my friends. I had a warranty with another company but Select saved me money and also offered more coverage. Definitely enjoyed my experience! I haven’t had to use them yet but I don’t expect anything less. Glad I decided to give them a call. Can’t beat saving money. The sales rep was very professional and his knowledge was a great help in helping me make the decision that I did.

David was extremely personable and explained all of my options to me. I didn't know how Home Warranties worked but I do now! I feel secure in knowing a surprise repair is not a problem and that I don't even have to find the Contractor. I am getting close to Semi Retirement and it is a comfort to know an unexpected repair will not be a financial hardship to me. I know a lot of people who could benefit from having a Home Warranty and I now have David's personal contact number to give to them. Three cheers for David!

Sam ** was professional, patiently answered all questions, explained in detail the policy and did not attempt to hard sell. I would recommend this warranty to friends and have already recommended to our daughter who will not renew their policy with the current company but will likely change to this warranty service based on my experience today. I appreciate the time he took to make sure that I understood and did not try to convince me to do more than we could afford.

I was good with service I received and comments from the supervisor. The next time call in a work order I will know exactly what is covered in my policy. I ask for a copy of my policy to be emailed to me and I received it very quickly. I was please with the respond time it took. I will continue to stay with you as my company. I hope we have better communication in the future. I have no regrets on my choice for home warranty. I will recommend you to other customer to purchase home warranty. Thanks and continue to a great job servicing home across the states.

The sales rep was very knowledgeable and explained all program options in great detail and looked at other options to save us money. There are multiple programs to chose from. We decided on the one year but the three and five year options sounded very attractive. It was a very easy process overall. We are looking forward to working with Select Home Warranty in the next year and hope the service is as good as our initial impression.

As most warranty companies try to squirm their way out of NOT covering home problems and charging $100.00 or higher for claim responses Select is always there to support claims and charge the lowest by far claim charges. Even the A/C Technician they sent to our home for a service claim had nothing but praise for Select Home on settling claims and he had worked for most of the others like Old Dominion (the worst!).

I had to cancel the warranty after registering for the policy in 1 week as I read their contract fully. First time when I called, I was transferred to three reps and I had to repeat the same details of policy. I told them to cancel and they do hard sell and kind of speak non stop without listening to us. They said they will cancel that time and hung up. As I didn’t receive any email on cancellation, I emailed them to ask status and they had me call them to inquire the status. Called again and they said they see it canceled, but didn’t receive any email still. Next day I emailed again to get confirmation and refund status, they said to call again and I called. They said they don’t see it canceled! What!

I'll keep it brief. Dishwasher not cleaning dishes. Service guy comes out $75 service fee as expected. Tells me it’s not cost effective to fix. Now has been over two weeks since his visit, have not heard from SHW. I emailed them then called the number they emailed back and was told they depreciated the washer and are giving me $125 to replace it. So in the end they've granted me $50 whole dollars to replace my machine. Wow. I will not be renewing.

I spoke to David. He was great in explaining to me all the details of the policy, shared some great points and gave wonderful suggestions! David was very helpful and knowledgeable! I also had a lot of questions and he was very patient answering all of them to me in full details. I never had a Home Warranty before and being new in this subject, I was very scared to get myself into a bad situation. However, David made all my doubts disappear! I would greatly suggest using this company!

Adam did a excellent job. He answer all my questions in great detail, he why I selected, Select Home Warranty. I called other companies and they left some doubt with me. When Adam told me that I could get my own service person that was big with me. We live in a condo and we have our own service people. All the other company I called said that they will send someone out so I was please to hear that we can use our own service.

Called your number to get info on your Home Warranty Contracts. Was very pleased with the info I was given. I already have a Home Service Contract but wanted to change and I was told it would take 30 days so I went ahead and signed up and will cancel the old one in 30 days. Thank you and thank you to Jonathan for helping me. I am very glad I called because Your price is about the same but service charge is cheaper.

Nice professional job. Answered my questions, did a good job of not sounding like he was reading a scripted message. "Free formed" when appropriate. Corrected his mistake in a timely manner on same day. Followed up with an apology and fresh updated contract as I had requested. Answered all my questions and answered a few I did not ask. Nice options, sounds like you folks have been doing focus groups on what to offer in your various packages. While keeping it down to just three plans is excellent basics in Sales Presentations. Your website is informative but not overwhelming. Thanks for providing your prospects/customers a person who speaks English as their FIRST language. Even if Alan has that "New Jersey accent" he slowed down enough for this southern boy to understand him and got the sale :-).

I was very pleased with the level of customer service I received from Sam **. He explained the warranty coverage in detail and answered all my questions fully. I had specific questions relative to the coverage for home systems and Sam answered those questions well. We have used other home warranties previously and have been mostly satisfied but I believe we will be even more satisfied with the Select Home Warranty plan we purchased. I would strongly recommend Select Home Warranty.

I had a good meeting on the phone with the sales rep. He called me while I was filling out an application online. He explained how the contract worked and offered several plans to me. He was very knowledgeable about the company and made me an offer I could not refuse. Thank you. I don't remember his name but he was very good.

The Select Home Warranty sign up process was painless. The Select Home Warranty representative was helpful and professional during the entire sign-up process. The Select Home representative was very knowledgeable and honest about the Select Home Warranty product and features. Pricing was competitive with similar home warranty offerings. The current sign-up incentives and incentives and coupons and discounts offered by Select Home Warranty all added up to be meaningful.

On 8/27/18, I called David to add additional coverage to my warranty plan. After reading the original coverage on the plan, I was surprised to learn that you also covered septic systems. We have a septic system and decided to add that to our coverage. We also have a stand alone freezer and wanted to add that to the coverage. David was very helpful. He was able to determine the additional cost for the extra coverage while I was on the phone and we made arrangements for immediate payment by credit card. He forwarded the new policy to me by email and my new policy will go into effect on 9/9/18. I am looking forward to having the coverage.

I have been searching for a quality home warranty for a while now looking at pricing, coverage and other things. I found Select Home Warranty to be above average in all pertinent costs vs. coverage. I was very happy with this purchase and look forward to having a long relationship with them as well as a peace of mind that I can depend on. Thank you for your courteous and friendly help in selecting my coverage!

I purchased a new home and did not know what I was going to do after the manufacturer's warranty was no longer valid on appliances and home systems. Select Home Warranty was able to give me peace of mind with great service, fast responses to questions and or situations and easy to understand agreements. No double talk or confusing wording in the written agreement. The limited times I needed to call on them was a professional experience.

I am a single family homeowner. I have been researching home warranties for several month. I have frequently received harassing calls or emails following the initial conversation from other companies. The salesperson was courteous, not forceful. He kindly recommending additional ways to save money. I greatly appreciated the manner he handled the phone a call. I would strongly recommend this company to family and friends. A great value, and worry free the future for my family.

I have been a customer with another home warranty company for a while and they have become unreasonably expensive even though I used their service very little. I felt that the value is just not there, in addition for the few times when I called them, they did not have contractors in our area who can come to serve our heating unit. This year I decided not to renew with them. I look forward to a better service from Select Home Warranty.

Sol was excellent. I contacted the company and we had a bad connection. He called me back and we had a great conversation. He explained the policy and gave me an excellent price on the whole package. This included upgrades to cover my well, septic, pool and other stuff. He explained the details of the policy as well as details of the submission of the claims and he also told us about local companies that will be servicing our claims should the need arise. Overall it was a very pleasant and positive experience. I compared Select with American Home Shield and Choice Home Warranty. Select appeared to have excellent coverage and slightly cheaper rates for add on coverage.

So far, so good. Today I purchased a Home Owners Warranty. I bought a three and one half year plan, paid in full. I have a $45 service fee for each use and that is locked in for the duration, 42 months. I can only hope that they use reputable service companies for servicing. I would also expect prompt attention to my servicing needs. I did like the fact that the Warranty is Transferable and I would get a prorated refund should I decide to cancel my Warranty before the end of the 42 months.

Very good customer service, great value, great coupons, good service call price, I am happy I get a protection plan for my appliances at home, awesome promotions offered. Jonathan was really good at explaining everything and the way the plan works. They contacted me in the first 24 hours after signing up for the premium plan. I will for sure recommend it to all of our friends and neighbors and all of our family as well.

Customer service and signing up for a policy was easy. Great service and excellent knowledge. Customer Service Rep was very friendly and helpful. Hopefully if I have to file a claim it will be as seamless as the sign up process. I have heard nothing but good things about this company. My parents have been with them for years as well as my brother and his wife. After researching many other companies I chose to go with Select Home Warranty.

Just got a call Bruce who was very rude. Am asking him details and about some bad reviews. He rudely answers, "Don't know where you are getting them. People lie." I ask him specifics what is scenarios that aren't cover as I see reviews saying things were not covered. Tells me, "Read online what our policies are." I stated again, "I did but that is still not clear. I want scenarios and more detail." Said he is not going to waste 1 hour going on do's and don'ts. If this is how you treat potential new customers I can imagine how bad service will be. Told him, "Don't trust" and again rudely said, "Well then don't." If you don't want to sell then get another job. Customer service at its worst.

Very nice agent, gave me full details of everything, good service and left my mind at ease. I would highly recommend him. Isaac spent a lot of time with me on the phone, I forgot to ask him something and I called him and he called me right back, and I can cancel any time I want. I am at the stage in my life that I need a home warranty, I had one before and they were great.

Signed up for 6 yr warranty, a month later our AC went out, took 3 different contractors for someone to actually come out to diagnose, both compressor and condenser needs replacement, waited over a week and Select Home Warranty still won't replace, and will only cover half of repair cost of $750, which doesn't even make sense to repair vs. replace. At $750, that doesn't even help us cover the parts. The entire process was delayed and drawn out, the contractors used are unreliable, and we still don't have AC in a heat advisory for over a week now. Very disappointed with their practices and service. When I signed up for the warranty, I was told everything would be covered, easy and hassle free. I was lied to and it's very concerning how their sales tactics and services are used to prey on consumers.

The agent was very knowledgeable about the services and answered my questions. The process for registration was very quick and more offers were recommended by the agent such as the 3 and 5-year plans which sounded interesting but currently out of the budget. All in all, it was a very smooth process. Will definitely recommend this company to friends and family. The Value for the product offer is very reasonable and hopefully would not increase by much. The Agent explained the benefits of getting the longer plans to get a lower rate.

Received a call only minutes after applying for a quote. Received a good discount and only to minutes to complete. The quote was discounted by almost 40% and completed in record time. I have yet to submit a claim so I cannot comment on the service yet.

My experience with Sol ** in signing up with Select Warranty was superb. He was friendly and informative. Previously I have used American Home Shield and been most unhappy with their customer service and the tradespeople they use. I was thrilled to find a new home warranty company that offers everything I was looking for. As a topnotch customer service person Sol did not badmouth them at all, he only told me the benefits of Select Warranty which I really appreciated.

I spoke with Sam, he answered all my questions and did a great job easing some of my concerns. I haven't made a claim yet, but early customer service was excellent. They were consistent with their follow up. I was very impressed with the website simplicity and information that was communicated. I was also impressed with their winning of best in class for 2017 and 2018. I choose to purchase the premium care and it seemed to be the best value. They also seemed flexible with using your recommended vendor and contracts said 48 hrs someone will respond.

I received a callback within minutes after submitting my online inquiry. David ** with Select Home Warranty was very friendly, knowledgeable and answered all the various questions I had. He explained the different options thoroughly. We were allotted an allowance for the purchase of a home warranty and he was able to offer a plan for a longer service time than most companies. The plan covers everything we were looking for in a home warranty.

Easy walk through and simple explanation for multi-year warranty. I would recommend Select Home Warranty to anyone. Jon was my contact when I first called and he kept with the attention to detail to each question that I had concerning my first home warranty. Check back in 6 years to find out how this story ends.

I haven't had to call on your services. As I just now signed up for your services. But the representative was very nice and very outspoken and explained everything so that I understood everything about what your services are about. I will also let my family members know about your business. I know everyone needs help one time or another. I'm a widow and haven't anyone who can help me with anything in my home, if any of my appliances should stop working. Now I am happy to know that I have you all there should I need help. Thank you.

I applied for your home warranty insurance today and spoke to Jonathan, Jonathan was a great salesman. He attempted to sell me all of your products and I was disappointed that I was not in a position to purchase those items at this time. I will rethink extending my contract in the next 90 days or so. Great customer service. Your company was recommended by a friend and I hope I don't have to use the services that you provide. Thanks.

The entire enrollment experience was a no brainer. Courteous, professional representative, Fred was knowledgeable. Knew his product, stated he worked for Select, but actually was a contractor for sales. I did feel pressured to enroll in more than just a year, which was a negative, although some of the packages were very lucrative. Have not yet had a claim so that is the reason for my rating. Hoping all goes well should I have a need for repair service.

When I signed up for Select Home Warranty they told me everything is covered electrical and plumbing included. When I filed a claim because my pipes the stem valves to the main water source would shut off my water to my shower, Select told me that an additional rider needed to be purchased in addition to what I am already paying in order for this type of plumbing to be covered. So I guess the gist of this story is read every single line so you know what Select really doesn’t cover.

I'm a Single girl, with a modest income, that just purchased her first home. It's older and I was quite concerned about the expense of fixing things that broke. Someone recommended Select Home Warranty and am I thankful that I called! From the knowledgeable customer service to the amazing, affordable coverage, I could not be more pleased! It makes my little piece of real estate even more enjoyable, just knowing if something breaks I'm covered!

I've always wanted to purchase a Home Warranty but thought it would be too expensive for our budget. After contacting Select Home Warranty and speaking with their excellent customer service representative, I was surprised to find an amazing warranty at a totally affordable price! Even monthly payments are available! It gives me such peace of mind to know that all the important components of my home can be fixed or replaced for such an unbelievably low cost!

Fred was patient and knowledgeable in explaining the warranty. I chose the 6 year plan with roof protection. I paid the entire amount upfront which will average $291 per month with protection through 9.14.2024. Service fee reduced from $75 to $45 for paying this way. It covers $15,000 claims per year. I know that I will use this warranty. The contract is 9 pages long and lists exclusions. I would like to have read it first.

I have Select Home Warranty for last one year and have made two service calls: One for dryer and washer and the other for garbage disposer. They serviced the dryer and washer and granted $75 reimbursement for garbage disposer. I was asked for the receipt which I submitted. But the reimbursement check didn't come. When I enquired, they claimed to have not received the reimbursement form which I never received. I have asked for the reimbursement form. Hope to get my check soon.

Bought home (not new) & had inspection done. AC passed & worked fine for few months. Repair estimate $1300. Select won’t pay but $150 because we don’t have 3 yrs maint. records. We’ve owned about 3 mos! SCAM.

William was very professional, spoke clearly, offered discounts for a 5 year or 3 year, but we only want to start out with one year at our ** rental property. We researched all the other home warranty companies, used American Home Shield in the past = very dissatisfied because their website & phone systems kept going down, even though we never placed a call. We chose Select Home Warranty over all the others. We have other rental properties, if all goes well we'll switch those over also - thanks.

Kevin was very helpful in signing us up for your home warranty plan. Gave me all the options. Gave me various payment options and did not pressure me into using a payment option I wasn't comfortable with. I chose the monthly payment plan. Also answered my questions concerning use of a contractor I'm familiar with vs one you may be working with. Overall the signup process was smooth, efficient and courteous. Thanks for your assistance.

Spoke with Abraham, convinced me to switch from another company, saved me money and I got more coverage. Service fee almost half, no pressure, I will let friends know about Select Home Warranty, give them a try.

Great customer service from Alan and the staff over at Select Home Warranty services. It was very easy to discuss, and to confirm service, and I look forward to business in the future. The additional discounts were very helpful in confirming service as well. Thank you all very much once again for the service and as I said, I have no problem recommending service to a potential customer in the future to anyone who is interested in getting these type of services.

Bruce ** was a great service man. He explained the service and told me the ratings that the company have and was very polite. He told me what the prices was and what all was covered and how much it would and he called me back when I told him that I couldn't talk to him right then. He was very sweet and I would tell my family who owns homes to call Select Home Warranty and ask for Bruce ** because he was a very nice salesmen.

Kevin ** was very helpful and answered all questions I had and I enjoyed talking with him. Kevin sent us all the information he said he would for me to print it out. Thanks Kevin for all the information and great deals you explain to me. Thanks again Kevin for all your help. Hope this company is as good as it was presented.

Everything went smooth. No unanswered questions. Great service. Would recommend to friends and family. Trying out service today... We've submitted a claim. Waiting on contact. Having to place the claim via live person.

I am in need of Select Home Warranty's guidelines for the transfer of Policy ownership, from Me/seller to the buyer at closing. The first person I spoke to sent me a copy of my Policy and told me the requested information was in that document. It turns out, it is not. When I called back, the next person told me she would notify the office of my request and I would receive the forms in an email.

I am very disappointed in Select Home Warranty. I had high hopes when I contracted with them but my experience has been horrible! absolutely horrible! First there was a delay in approving my claim. Then when the repair person came and submitted the claim request. They low balled me on the claim reimbursement. Finally, because of the delay in service, I have lost all of my food in the refrigerator worth hundreds of dollars. You hear about terrible service in this industry but now I have experienced it and learned my lesson. Now I want to warn everyone to beware and not contract with them. Terrible customer service and they break every promise they have made.

Was great working with Isaac. Process was smooth and easy. Isaac was pleasant and enjoyed working with him. Good to hear that you can use any licensed contractor since I use one twice a year maintenance. Looking forward to working with Select Home Warranty in the future. I now have peace of mind knowing things are covered. I ended up purchasing the platinum plan for the best coverage. Thank you Isaac for all your help in making my decision.

I bought a home warranty on 8/14/18. I received no email on confirmation. No information at all. It is supposed to be 2 payments of 187.50. The first payment came out of my account on 8/14. I still don't know when the second payment is due. A phone call on 8/23 produced results But I still need to know when the second payment is due. Shame on all of you! Someone needs to make this good, when I call to discuss this problem, I'm put on hold for a long time.

David did an excellent job in meeting our family needs and made sure we received the plan best suited for us. David also answered all of my many questions in a completely satisfactory manner. He made sure we were satisfied with our choice of product and provided direct contact information if we have further questions or needs. I feel we received the best possible value for our money and know we will receive great customer service if all of your employees are like David!

Your rep, Mark ** was very professional & courteous when explaining all the options to me pertaining to Select Home Warranty services, options & pricing structure. I was initially calling around for quotes, best prices & services but Mr. ** convinced me that agreeing with SHW was my best choice. After agreeing to the terms on this contract for my permanent residency, I discussed with Mr. ** an additional contract for a rental property as well.

The gentleman I spoke with Sol ** was extremely knowledgeable and courteous. He answered all my questions and made me feel appreciated. This was a signup order only everything was explained in clear and concise details. At this point I would definitely recommend your services to family and friends. I also received a follow up call from a different agent to make sure I had received all the discounts I qualified for. This made a positive impression on my overall experience.

Signing up for the plan was pleasant and all of my questions were answered. I'm looking forward to a great customer service experience throughout the life of the plan. Hopefully I have made a good decision to go with this company. Time will tell. My experience in the past was good but I search for excellence. I have no more to say considering I just signed up for this plan today. Thank you very much and have a great day.

Response time from technician was too long. It is the hot part of the summer now in Florida. The technician did not even contact me for 6 hours after he accepted the job to confirm when he would be out to look at my problem. SHW did not reimburse me the full part price of $197.00, but only gave me $150.00. Also my icemaker broke and you denied coverage even though the salesman informed me that it was covered. Phone conversations with customer service reps showed no sympathy for my problem and did nothing to rush the repair to the A/C even though I told them I was expecting company (5 people) that afternoon.

I am thankful for the purchase but I think that there should be a system in place so only one customer service representative call you. I had about 15 call in one day. Once it was all said and done my sale customer service representative was respectfully and a pleasant to speak with. I am satisfied with my purchase and service that will be given with my policy.

Excellent, quick service and was able to answer my questions and offer me great discounts. I was very pleased! I would refer the service to a friend. What I liked most about the plan was the quality, affordability, coverage and deductible amount, which is what led me to become a member. I don't know what else to say other than I thought the sales rep was pleasant, quick, able to answer my questions, professional, etc. Also, in comparing the plan, I think it was comparable but more affordable than most. I can't comment on the service yet since I will be a first time user, but I hope it equates to the customer service received. Looking forward to doing business. Lastly, I liked that the discounted plan coverage offered was risk free.

She did her best to stay calm and tried to help get my problems solved because I could not understand why, what was going on, what's happening. I sent all 3 claims through the mail but they only had 1 so she did her best to find out what was going on with my microwave, ceiling fan and air conditioner.

Kevin ** contacted me and convinced me to obtain multi-year home warranty insurance plans. He is an asset to Select, he is knowledgeable of your products and awards. He walked me through each step. I had contacted four other companies and explained that I would not make my decision until this weekend. Needless to say, I had to call them back and apologize.

Abraham **, our customer service representative was excellent. He assisted us in picking out a long term platinum plan which was very well priced and had some nice amenities. This is something that everyone should consider as repair costs can be intense for most anything in your home. We are covered for six years for virtually every major repair expense that can occur. Hopefully we will never have to use the plan, but it gives us peace of mind for an extended time period in case we do.

When I reached out via online request, I received a call within an hour. The customer service representative spent a lot of time discussing the multiple plans to ensure I knew the many options available. At the end of the call, the representative asked if I had any questions; he was very polite and took the time to listen to any questions I had. I discussed this with my neighbor the next day, as we both had a different warranty company in the past. Very pleased with the pricing and the multiple options available. She is looking into switching her home warranty company as well.

Jonathan ** was extremely easy to work with, anticipated my questions and answered them before I asked them. I look forward to working with him and your company. You provide a useful product at a reasonable. The rate lock in is a valuable enticing feature. Your ads and emails with the included quotes were most helpful. Your costs and service fees are well within, in fact better than, and information I received from other companies.

I will call this company as company of false promises. I took this company's policy a year back under Platinum package. When I had an issue in my Bathroom faucet, I got a ticket initiated. My request was denied with a comment that you have plumbing system covered but it doesn't include Plumbing Faucet. So I have to pay additional $49 to get it covered. I paid this amount to get faucets covered unwillingly. Later technician came and asked me to pay $275 to get faucet replaced. I paid this amount as well and he replaced a good quality faucet with the a cheap faucet.

Just decided on Select Home Warranty after searching for different plans and looking at reviews of all the top companies. We are nervous being first time home owners with such a big investment. Don’t want any little surprises causing trouble that we didn’t plan. Bruce was very kind and informative. He provided answers to all of my questions and even offered several additional discounts based on my military service. I look forward to working with him in the future. We hope that we will never have to use our coverage but it gives us peace of mind knowing it’s there.

David ** at Select Home Warranty Coverage was helpful and he worked hard to meet my needs. He tried to save me the most money and give me the plan that would meet my needs. I am hopeful that this company will provide me with good coverage if I need it. I am also hopeful that the customer service will be better than the previous company I used. I look forward to working with this company.

My representative was a very good listener. I am a very busy person, as most people are, and I don't have time for lengthy phone calls, and I don't like pushy sales calls. I requested to be contacted via email or text, and that the terms be explained in simple, clear detail. The representative did exactly what I requested and it was the best sales experience I have ever had! He also informed me that I could receive and additional free month. I feel reassured that if I should have a major home breakdown, I will be able to care for it and not worry about being able to pay for it.

Richard ** was very informative and helpful and a credit to your organization. I appreciated his clear descriptions of your services and his upsale talents are very good. I cannot feel comfortable that when I am away from home that my wife can get things fixed.

Hello, I'm a new customer with Select Home Warranty and the person that I spoke with today was very professional. Thank you Belinda ** for explaining the different plans from Select. I have tried different home warranty companies, so now I am ready to go with Select Home Warranty Co.

I never received the warranty document. As a result, it was sent to my wife's e-mail address, and I cannot print it. All else seems Ok. Zachary was very informative. I sure wish I could print my warranty to have a hard copy as a backup. I can print other PDF documents, but not my warranty from SHW. I'm certain I'm doing everything correctly. I wish SHW could send me a hard copy of my warranty coverage. I really need a hard copy of my warranty document in case my computer crashes.

Rep was nice. Little bit of a fast talker but was nice. Little pushy to get you to buy more then one year at a time but could make sense for someone if they will be in the home a longer period of time. I got 200 off so you may have to ask for it. If you do a three year it appears that they will give you your service call fee at 45. Clearly this can change with each person who calls but that was just my experience today when I called. It’s a little hard to find reviews for This company but I read a few third party sites and they seemed to rate these guys pretty well.

My ice maker stopped making ice, and the "frost free" feature was not working properly. The freezer was dumping water onto my kitchen floor. The technician came out and diagnosed the problem. He said that a water valve in the refrigerator and the thermistor were not working properly and needed to be replaced. Select Home Warranty refused to cover the repair. They said the repairs were not covered, because there was nothing wrong with the ice maker itself. So, my ice maker still does not work, and the freezer is still dumping water onto my kitchen floor. Select Home warranty refuses to help me out, even though have I paid for both ice maker and refrigerator coverage.

Sol did a great job explaining the warranty and the different cost options. We were very satisfied with the customer service and hope it stays this way throughout the service contract. We may be looking to add some optional coverage in the near future that wasn't previously included in the original package. Please keep up the friendly service and we hope the experience stays positive. Thank you for reaching out to us to explain the packages you provide.

Adam explained the package I selected in detail. He was very polite and professional. I am changing from another company and I feel like my service with you will be much more efficient. Your process was very easy and was handled in a professional manner. Adam was friendly and handled this quickly. Thank you.

I had a fairly good experience putting in my claim. It was for my microwave, and I was told I will need to get a new one and submit my receipt. I wasn’t certain how they came up with the value of my microwave but I was told I would get reimbursed the value of the microwave minus my deductible. Hopefully they will remember that my deductible was reduced by a Select Home Warranty supervisor. I put my claim in early August, purchased the new microwave right away and submitted the receipt. It’s now several weeks later. I am hopeful that my reimbursement will be timely.

My experience with the sales agent was great. He was thorough in describing the plan and answering all of my concerns. I would recommend this plan to others. The coverage in the plan is good for the value of the product. I have not used the plan yet but I previously had a similar plan and was satisfied with the way the coverage worked and the response time. The Sales Agent stated there are adequate service repair technician to provide quick response time in this area so I look forward to a good relationship with this company. I have reviewed the details of the plan and am satisfied with the coverage that is provided for each appliance and other systems covered by this plan.

Jonathan was very knowledgeable & understanding about my situation. He answered all my questions & told me about the plans available & explained everything very clearly including my payment options. I was curious to know if there is a waiting period. He explained that there is a waiting period and why that is imposed. Great customer service!

The process to purchase warranty was quick and efficient, the agent was knowledgeable and friendly. I believe the warranty will help reassure the buyer about purchasing the house. The overall process took about 15 minutes.

I just signed up for the home warranty plan coverage for my home. I pray I won’t need them, but it feels better knowing that they are available if I ever need them. I was excited to learn that they have coverage available in our rural area. My mom and I have researched this company for the past 2 weeks. I kept debating whether to sign up or not. Then I went online and requested information from Home Warranty and they called me this afternoon. I figured with the deal they offered me that I should get the coverage. Excited to see how this all works out.

I told them I had two fans that were not working properly. Was told the work order was submitted and was giving a claim #. Never got an email as promised stating who would be coming out and when to replace fans. Called them back and I was told it was because ceiling fans were not covered on my policy. I stated yes they are and just when were you going to notify me of this because I never got an email stating this. "Yes ma'am you did". "No ma'am. I just checked my emails there is no email from your company."

Select Home Warranty had just the insurance coverage I was looking for. I was looking for systems coverage at this time only. Johnathan at Select Home Warranty was very courteous and polite. I would recommend Select Home Warranty to people looking for coverage to have warranty coverage for their systems. I will possibly look to add individual components at a later date. Select Home Warranty's pricing seem to be fair for what they are offering.

On my letter it said that I would receive 1 free month of service by sharing my experience with others. So far I have had very good communication with the sales rep. Everything sounded great. Sounded so good that if I could have afforded the multiple years, I would have done it. Lack of money kept me from it. I hope that if I ever need Select Home Warranty, that they are just as good as the rep!

Jonathon ** did a great job explaining the coverage and was very helpful. He was able to compare the Select coverage as opposed to the coverage I had with First American Warranty company, whom I have been with for over 3 years. I was able to get through to this company very easily and talk to a human being instead of a voice response unit like so many other companies. The first engagement with Select went very well, and I hope they will be as prompt to task when I need them for a service call. That piece remains to be seen, but only time will tell.

Select Home Warranty representatives was very professional and polite in assisting with my claim and any other questions I needed answer, I would highly recommend them to family and friends and others, this is my first experience with this company and I must say that I'm very impressed with the service I received. I look forward to extend my business with them for as long as I remain a homeowner, I'm so pleased and satisfied I couldn't have found a better company that will meet my expectation, thank you Select Home Warranty.

He did a great job explaining all the features, was available when I called back and made sure to let me know of all the discounts that were available for us. My wife had a few questions and I had to call Adam back and he was available and very informative, knowledgeable, Professional and courteous. I have worked in call center for over 15 years and any QA review would agree Adam did a 5 start performance.