Select Home Warranty Reviews

When I called I was looking for a particular salesperson, but he was not working that day. The person who answered the phone was extremely helpful, courteous, and quite efficient. He was able to explain the policy to me and detailed The lengthy list of items that were covered. Kevin was also able to answer a multitude of questions that I have for him regarding this policy. Terry I was purchasing it for buyers and he was able to put it in their names while still allowing me to pay for it. He also explained that if the deal should fall through on the sale of my home it would be fully refundable back to my credit card. This gave me quite a bit of peace of mind when making such an important purchased for other people.

"After a review of the information given to us by you, it has been determined that your Policy Does Not Cover this issue, the appliance Door is broken and unfortunately doors are not covered by your policy. Please see section 9.1.2 of the policy agreement. The next step would be to have your technician come out and repair the appliance. Should you have any questions, please call 855-267-3532 Prompt 5." I called and tried to explain the door is in perfect order. Nothing wrong with the door. I asked for a manager or supervisor and was told no one available until Monday. What kind of company is that. I told the girl it was a front loading washer and the door was not at the top. How she got the door was broken is a lie. THE WORST COMPANY EVER.

I spoke with Abraham. He couldn't have been more helpful. My phone was giving me problems that day and was causing communication problems. Abraham e-mailed me to be sure I was aware that he was trying to reach me. We finally were able to speak with one another. He was very informative, friendly and professional. He answered all of my questions, was able to accommodate all of my requests and made the overall experience very pleasant. It was an important decision and Abraham did his best to alleviate all of my fears. Thank you Abraham.

Our current warranty is coming to an end, I was calling to find a better, more affordable, home warranty. Select was the last call I made. The plan that was offered was too good to pass up. It was fast, easy, and I am very satisfied with my experience. Richard was awesome, he was more than happy to accommodate my budget, and was very determined to get me the best coverage for the price. I expected to be calling several companies, but I never got past the third one, it was a no-brainer.

My garbage disposal was leaking water from the bottom part so I went online and set up a claim. In very short period of time they contact me and help me through the process. The communication with customer service was very easy and effective. I've been a Select Home Warranty for almost 3 years and I definitely recommend it to all. If you get your first house, used or new this is something that you have to had.

Great customer service! Very informative gentlemen gave me a great deal on 3 year plan. Warranty starts 30 days from purchase and other places are 60 to 90 days more! This is a place for all your appliances and garage doors, heating and air! Best ever!! Was only going to get a year service but it was worth getting a three or five year warranty for ALL your items in your house. Made sure they cover pretty much everything but cosmetic which is great!!! Whole conversation took about 5 to 10 minutes for him to explain and sign up. This was a great experience all together.

I am a home owner that chose Select Home Warranty. They offered Geothermal coverage whereas other home warranty companies did not. For us this specific item sealed the deal to choose Select Home Warranty to cover our home. The customer service representatives that signed us up for the warranty were informative, polite, and patient through the whole process. We have not had occasion to use the warranty but I am sure they will provide quality coverage when and if the time comes.

I was very pleased with the monthly payments and signing up was easy with Dave the Rep. This program was recommended by a friend. The promotion discount was excellent and what’s included with the plan for coverage that it is also awesome for someone on a budget in owning a home. I will recommend this program to others who could use this. After I had to pay a plumber this week I wish that I’ve done this sooner. I have also seen this advertised on TV and now I’m enrolled. I hope to have great results from this program. Thank you.

I have found this company, Select Home Warranty, to be responsive and use quality vendors. I have renewed my policy and extended it for 3 years. Their pricing was also fair and extensive coverage was given on my home. The service rep was very polite and courteous. I have used other warranty companies before and found Select Home Warranty to have much better prices and I especially liked that they have a program that allows you to tailor your warranty needs and can pick a service provider that is licensed.

This afternoon I realized that I didn't have a copy of my contract when my dryer broke, so I requested a copy of my contract, and it was quickly emailed to me via the Email address on file. Thanks for your quick turn around and no runaround.

So far so good. I dealt with Sam ** and he was amazing. I look forward in dealing you Select Home Warranty in the future... He called me back. He was very sweet and kind. He gave me the deal he promised and I was grateful. I am a new home owner. After reading all of the reviews I knew I picked a great place to ease my mind... I hope I don't have to use your services. But after reading the reviews I am glad to know filing a claim will be no hassle.

William responded promptly and followed up politely a couple of times with calls and emails, which was helpful while I compared several companies. He offered very competitive rates with discounts and made the decision easier. He reassured me that he will always be my account rep through the five year term which included a free sixth year. Though I hope I will never need to use it, I am hopeful that the rest of my experience with Select will be as satisfactory as the sales process has been.

Elected to purchase home warranty for 3 years after visiting with Jeff at Select Home Warranty. Very satisfied with all aspects of the process of selling by Jeff and resulting purchase. Biggest selling point to me was his willingness to answer my questions, My previous experience with another company was less than positive and he answered all my questions and addressed my concerns. He assured me that the warranty is transferable to another owner or to another residence should I move.

Zachary is an excellent communicator. I would like a hard copy of my contract mailed to the address as he told me whatever goes wrong with an appliance I would receive the same brand and model needing replacement. You more can you want other than he did a good job.

Hoping to do business with this company. Rates are good. Hoping the service will be too and not like other companies. Have to wait a week to get someone out for service if needed. Can you mail a copy of contract as I have it in my mailbox and want a written copy as well. Looking forward to doing business with this company. Your rating is good and hope your service will be as well.

Sales Rep. did a great job explaining available options and offering the most economical plans available. Hopefully, the plan I chose will prove to be most beneficial for my current budget and any future covered household repairs needed. The plans are good and economical in comparison to other companies offering similar/same coverage. At this time I would definitely recommend to friends or family who are searching for similar/same type coverage.

I hope my overall experience is as positive as my initial encounter. Belinda ** was very helpful with educating me on the product coverage and helping me choose the best warranty for my needs. I was impressed with her professionalism without a pushy sales tactic. She was very informative which is appreciated when you are wrapped up in the detailed home buying process. I have not used my warranty yet, but I hope to have nothing but good things to say about this company.

Select Home Warranty had the best prices and was offering the best deals when we were researching home warranties. Daniel ** was very helpful and informative in helping us choose our policy. We chose to do the 3 year warranty because the prices and service fee rates were too good to pass up! He also helped get an extra month free since my husband is first-responder! Haven't had any claims yet but based on my experience so far I would definitely recommend Select to others! Great customer service and user friendly website!

My representative’s name was Sol. He was extremely professional, spoke very highly of services provided by Select and assured me of the benefits in continuing my home warranty with Select Home Warranty. As a representative of Select, Sol seemed to genuinely care. He took the time to research and provide me with the plan that was most beneficial to my needs, as well as providing the payment plan that was suitable for my current needs. Sol will definitely be an example of outstanding customer service experience that I will discuss at Management meetings with my professional colleagues. Thank you Sol...

The enroll process was very easy. I thought the program was very easy and offered everything that I was looking for. The advisor was extremely knowledgeable and answered all of my questions without hesitation. Thanks for the smooth process and I hope I'll never have to use it!

The reps need to learn how to be on the same page. I was told by 3 people that my claim would be taken care of yet 4 people said no. After hours of calls I finally cancelled. Terrible experience. I was charged during this 2 month process just for them to tell me they can’t help me, "BUT next time we will make sure to get it right." Funny right? Why would I give you the opportunity for a next time if you can’t help me this time? Advertising and communicating false information is not what I am looking for in a home warranty. If something goes wrong I want it fixed right away. Isn’t that what I’m paying for in a home warranty? The rates may be good but when it comes to actually using your policy good luck. You’re better off spending money on a home warranty company that will practice what they preach.

I have had American Home Shield since purchasing my home five (5) years ago. Their phone service required long waits, hard to understand operators, and poor service. The techs they send out are not the best. Many of the good ones leave that network of contractors. I began searching for a new company for home coverage. I was looking for better phone service without 30 minute wait time, polite and trained phone reps, and professional technicians to make repairs. I decided on Select Home Warranty for customer service and cost of service.

I have been in communication with the claims department at Select Home Warranty through email and phone for three months now. There has been no progress in the reimbursement of our washing machine repair. Via email, I was approved for a cash reimbursement on June 8th ("We have processed your claim for policy... You have been approved for a cash reimbursement... which you may use towards repair or replacement of your current unit." Via email, I sent in the invoice on June 11th. The "reimbursement agreement form" was not sent to us until three weeks later (after an email reminder). On July 6th, an email confirmed that "a reimbursement check has been processed. Refund checks can take up to 14- 30 days to arrive".

We spoke with Adam with Select Home Warranty. Adam explained in detail his company home warranty plans and special offers. We decided to focus on the platinum plans. Adam took time to answer our questions and concerns. His demeanor was always helpful and pleasant. Because of receiving good information. Along with a good price. We made the decision to complete a contract with Select. Because of Adam will refer Select to our family and friends.

We reached out to your team inquiring a home warranty on a rental condo that we just purchased in Melbourne FL. With our permanent residence being in the Charlotte North Carolina area, we needed service support on our Florida rental property. Your Agent Sol ** was amazing! He provided us with exactly the service we needed. He was very patient and walked us through several options, until we found the one that fitted our need. Thanks for the support.

My contact person has been very helpful. The coverage is extensive, and the price is much lower than I expected. Since I just purchased the policy, I can't yet comment on claims handling, but Select Home Warranty did answer my email right away. So far, I am very pleased with their service. I have already recommended them to two friends, and I look forward to maintaining my policy beyond the 6 years of my current commitment.

Isaac, your employee I spoke with, was very helpful to me. I enrolled in coverage for two homes. I've never had a home warranty policy before, your company was highly rated by The Villages so I am confident I will receive support if and when I need to repair any covered appliances. Thank you. Your employee was courteous and helpful and patient. I bought your product.

Jim was very knowledgeable and answered all my questions and concerns. He reassured me of all of my concerns. He was confident with his company. I originally signed up with a different company but Jim provided me a quote and options that was very satisfying and he worked with me on my payment options. I am a first time home buyer and hope that if I do need to utilize my plan the service will be just as good.

I needed information on the process and the status of my request for services. This was my 3rd call as pointed out by the "Supervisor". I called because the notice I rec'd stated I would pay $125.00. I was told a need notice would be sent that I would be paying $75.00. The next notice was sent with $125. I called because my portion was still listed as $125 which is what the provided rec'd as well. I was told that he would know that I was to pay $75.00. Needless to say I paid $125.

Joining Select Home Warranty over the phone was painless. I forget my helper's name but he was very helpful and patient with me. For that I am very thankful. Being retired and on a fixed budget I feel secure in my decision. No claims yet. If the claims process goes as smooth as joining the service I will be very happy. I wish I had this service years ago when I had to replace my HVAC system.

In the policy document there is a section that states if a claim is filed within the first three months the total liability is $150, after three months the liability increases to $500. I filed a claim on my dishwasher a little over a month after I purchased the policy and ended up paying a little over $150 out of pocket along with their allowance of $150 for the repairs. After repairs were made had a similar issue and Select is denying the claim and telling me that since I made a claim in the first three months my total cap for that appliance for the year is $150 and the allowance does not increase to $500.

They will not cover air conditioning system. We have had this policy for 2 years! What a waste of money. I am a realtor and WILL NEVER RECOMMEND THIS COMPANY! NOTHING BUT A SCAM TO TAKE YOUR MONEY!!! There are reputable companies out there but this is not one of them!!!

The information received was very clear and direct. The speed was a little nerve wracking. I was concerned I made a bad choice because the process went so fast and I had to hurry and make a decision. I liked that the customer service representative answered all my questions and knew the competition and their offerings. At the point I received the welcome email, I became more comfortable. A little less pressure during the sales presentation would make the experience better. Further if the customer service representative told me what I should ask instead of me having to quickly think of what to ask, that would have eased the concern I had after contracting with Select.

Zachary was very response. A bit pushing but that is understandable and helped me get what I felt was a good deal. Given that anytime I have a claim is an easy process then I’d definitely recommend Select Home Warranty to anyone.

I called to add additional coverage and the agent able to get me signed up and address all of my questions. The person that I spoke with was very knowledgeable and friendly. My call was handled quickly and efficiently. The hold time on the phone was only a couple of minutes and when I spoke with the agent, he was able to provide me with the cost of the additional coverage and take my payment information quickly.

Contracted repair company. Never showed after numerous appointments. Select said I could contract myself. Problem was fixed the next morning. Select approved my reimbursement and still no check. Don’t buy!

Jeff ** was very helpful in explaining the policy and the procedure in using it. Since I plan on selling my home, he explained how to transfer ownership. I probably asked him the same question in three different ways, and the answer was consistent. I appreciated his time, help, and follow up letter. I wish that I had been aware of this policy years ago, as I surely would have purchased it. When my children purchase their first home, rest assured I will see that they get coverage as well. Thank you so very much for your service.

Informed customer service rep. Answers questions fully. Went out of his way to ask manager questions for deeper discounts and longer term coverege. So far, so good. But I haven't had a claim yet. I like that this company requires one fee per problem, not every time the appliance has the same problem. I also was able to add additional coverage for my well pump and got a bonus roof leak coverage, too. I would recommend you give them a call for a quote. The only annoying thing is that their automated system keeps calling you, nonstop until you answer!

Company representative was polite, patient, informative, answered my questions. Representative explained various levels of service coverage and helped with determining which plan would best meet my needs. I especially liked part of getting to use now technician/company if Select Home Warranty approves. The plan seems clear cut and easy to use with a phone number to contact should there be any issues with the covered appliances or systems.

Make sure to read the fine print, as they will only do what is stated in print. I had dual HVACs, and they would only cover one - per the fine print. Make sure you understand the coverage you are buying, as you cannot add new coverage in something that you are calling to repair. There are a lot of warranty companies to choose from, and I think as long as you read the fine print and do your homework you will save money.

Bean (new claims dept) worked w/ me. She was knowledgable, didn't rush me and was courteous. Her communication skills and understanding of my concerns were excellent. She was easy to understand and helped me decide which plan etc. was best for me. I purchased the plan with the understanding that I was to get $200 off plus 2 free months. Code: 200OFF. The salesperson is suppose to call me and resolve that. I choose the Platinium Plan because it covered all the areas I was concerned with. I choose your company because you have the best plan and price for what I was looking for. In addition your service call fee was very reasonable. Also a friend had your plan and was very happy. You also offer 3 yr plan which I will ask the salesman about.

Fast service, polite operator, easy transaction. Quickly advised of the best promotion. I had to wait for my card to go through but after confirming with my bank's fraud department that this is a legitimate transaction, all was done and got the confirmation quickly. The operator was fluent in English was a plus. The website is easy to navigate. I don't know if I want to recommend as I just signed up and has not had any claims yet.

Sam called me quickly after my initial inquiry and answered all my questions. He was professional and courteous. He was able to provide me a good price and advised me of any other options available to me. I haven’t received service yet since this was my first call to sign up, but based on the reviews, I’m excited to work with them and see if they live up to these. We have not had the best experience with other companies so we are hoping to find a good result with Select.

So far, this is a nightmare of a company. I purchased full coverage, and not soon after my water heater starting leaking badly, broken. Called Select and told them, "Can someone come out and look at my water heater, it's leaking." They said, "it's leaking? Sorry but according to the "details" under water heater coverage, we cannot file a claim for you if the water heater is leaking." So out of pocket comes $1000 for a water heater and installation. Great coverage.

This person was polite, not too pushy in closing the sale, like a couple of other people were. Explained ever thing fairly well. Gave me a little incentive to close the sale. Each rep I talked with at your place of business, told me you were either closing in two hours or they were leaving work in two hours and would not be there. Didn't believe that since your company is available 24/7. Just a little pressure to close the sale that I didn't feel appreciate.

We were dissatisfied with the length of time it took to get the repair work done on our dishwasher. At first, we were told you had no available repairman and had to make several phone calls. We were unhappy with the delay! Finally, we were given the name of a repairman we already knew and he repaired it. It is working at this time. We hope that, if we have more repairs, the process could be expedited.

I first talked to agent Jeff who was very rude and he disconnected the call then I received a call from Ely ** who was a gentleman and very knowledgeable. He treated me with respect and provided a excellent service. I hope your service is as good as Mr. **. Thanks to him I will recommend family and friends to you for their warranty needs. In fact as soon as Mr. ** finished up taking care of me I called my Brother and Daughter and let them know.

Very pleased with customer service. Told me what I needed to get everything I needed to get coverage on. Very friendly. I have multiple heat pumps and cost was a little more but worth the price. Thank you for service. Very prompt on answering any questions I had. Worked with me on payment plan for the plan. Good service. Better than some of the other warranty places. Would really recommend this place to friends and family.

Adam who answered every question, and made suggestions was very nice to deal with. Not pushy, but was very informative, so I could make a wise choice. Made suggestions for me to save money. Was not put on hold for more than 2 minutes. The press one routine was to the point, and understandable. I have recommended the company to a friend already. Cannot say enough, as to how completely satisfied I am. Thank you, made my day!

I spoke with Fred for several minutes. He was quite enthusiastic about the policy and what it offered, as well as what the policy could offer me. He is personable and friendly, but not pushy. I took out a policy based primarily on how he presented the offer. Would I recommend Select Home Warranty to a friend or relative. Based on my experience with Fred **, I most certainly would! I hope that I will not have to use the warranty, but I feel at peace knowing that I have a policy that will cover almost any contingency that my family might experience in dealing with faulty or malfunctioning products or machines or electronics.

Was extremely pleased with the information that Alan provided. He was very polite, and explained the terms of the policy to up without hesitation. I am glad that I will be dealing with in the future. I hope our experience with you will remain a positive in the future. I am so happy that Alan could enlighten me as to all of the coverage of my policy. The previous policy that I had had a much larger initial visit cost. Thank you for the information.

The representative gave concise clear information and did not push for something that I did not want. He also was appreciative and cordial. I am new to the company and look forward to what will hopefully be a long and satisfying experience. The coverage, price and additional perks i.e. extra months and reduced co-pay, are certainly incentives to try your service. I have had a home warranty with another company with mixed results. I am anticipating that your company will be a better experience not only with service but also being honorable and worthy of your customer's trust and loyalty.

I was not satisfied with my prior HW company (increasing annual premiums and service call amounts- their list of contractors was marginal at best) and after much research found Select Home Warranty. The online reviews were largely positive and the existing customers seemed happy with their service. The salesman Kevin ** (855) 267-3532 x ** could not have been nicer or more informative. He was not "pushy" in trying to get me to sign up and explained coverage in detail. Ultimately, I went with the 5 year deal as it offers a discount, and I can cancel at any time with return of unused premium. I only hope my experience is as positive if I need to use the warranty for repairs!

I purchased a Select Home Warranty for my home in Winter Park, FL. One of the primary reasons was because I have a kitchen with an expensive refrigerator. Well, about a year later it happened and the freezer section of the refrigerator stopped working. I filed a claim and Select sent out a contractor (Mr. Appliance) and he came up with a total repair bill of $413. I guess that the warranty company didn't like that amount so they proposed to settle with me for $125. I relayed that information to the appliance repairman a few days later and he literally started laughing at me over the phone. I went online and priced out a new refrigerator and the MSRP is greater than $8,000.

Follow up on service request. I would recommend Select Home Warranty because it is a great value. One area of improvement could be training your employees to be patient while on the phone with customers. The sales department was abrupt. They sent out swift electric company... very professional contractor. The smoke detectors should be installed soon. The ceiling fan will be replaced. Our last company was difficult to deal with. We look forward to many years with this company. Thank you for your great service. Appreciate your help.

Was very pleased with David. I had spoken to someone else at Select with questions and concerns. They were very short and pushy with me. Rude to say the least. If it had not been my speaking with David, I would not have purchased our Home Warranty with Select! He was both patient and kind in his mannerism. He answered all my questions and convinced me of the value of signing on for a 3 year contract. Select came recommended to me from a friend. Hope we are not disappointed.

I was not happy with the steady increase in contract price, decline of qualified vetted contractors and the decrease of those contractors in my service area. After researching home warranty companies and comparing plans, coverage areas, prices, service times and how they select their contractors, I switched to Select Home Warranty. The customer service was great, answered all of questions and addressed all of my concerns. I really like the additional options of coverage, this allowed me customize my plan to suit my home repair needs at a truly affordable price.

Sol ** was my sales rep. He did a great job. I appreciated the labor day special. The price was right and while the other discounts that I "qualified" for was also appreciated however requesting full payment for five years in advance is somewhat presumptuous. Being a senior and a veteran should not "entitle" me to have my money taken. If you really wanted to help then the offer should be to freeze the cost over 5 years with payment due on the anniversary of each year.

I was granted a $75 reimbursement toward a garbage disposal with no installation. My understanding was that you took care of the installation and cost of the unit up to $150. I looked online and found a similar unit for $89 and saw that installation would be $170. I feel that $150 would be a much fairer reimbursement. I feel this way since when I signed I thought that if I paid the $49 fee, if I had a problem of any sort your company was going to fix it. I am a little weary with this being my first claim. I hope that it goes better in the future. I am going to give you 3 stars because I have never filed before and perhaps I should have asked these questions upfront. I will accept a partial responsibility.

Just enrolled with Select Home Warranty - they had the best reviews online and Jeff was attentive to my inquiry and answered all my questions. I hope I don't need the service, but I feel better being protected, just in case! I purchased the platinum plan but they have several options to choose from. If you are interested in a home warranty, I recommend you compare Select Home Warranty as one of the options.

My rep was absolutely fantastic. I purchased my policy today within 5 minutes of speaking with him. He was very knowledgeable and I appreciate his willingness to repeat himself as well as it seemed we had a bad connection. I was very impressed with Sam which caused me to purchase two policies. I’d def recommend him to my friends and colleagues. If there are any questions at all, please feel free to contact me! Thanks!

I found that my salesperson very informative and quick. He also took time to answer my many questions. But I would highly recommend, before inquiring about your plan, to know what the other warranty companies offer. This is helpful in order for you to make a wise comparison. Personally, I found this company's plan to be better than what my previous company could offer me. It had many extras and option that my other plan didn't offer. So happy to switch. I am looking forward to seeing how well the plan works.

Mr. ** contacted me after I submitted an inquiry regarding home warranty programs. I've heard good things regarding home warranty plans and having one is an excellent idea if you own your own home. Since I own my home I thought why not check it out and see what the program has to offer so I did. Mr. ** explained my option and provided feedback on different pricing models. I did not feel pressured and made the selection I was comfortable with.

Adam ** did a fantastic job answering our questions. He was able to help with our concerns and ease our minds. One of our concerns was the roof. Adam explained that for a limited time we could have the roof leaks and cracks covered on our plan. Our other concern was either or not we could cover our second refrigerator. Adam explained how and had it added to our plan. Thank you for a pleasant customer service experience!

Jim ** - ext. ** was great to discuss with and no overpressure from a happy sounding guy. Good job Jim on Customer Service at time of sale! Now, next step is when something goes wrong. That will be the test regarding Value and Coverage of Select Home (SHW). So, for now, gave a "satisfied" with Value and Coverage. Hopefully, any future experience will prove SHW is great at Value and Coverage, while no long wait times on phone to report issue.

Was in for the home warranty, and did search a few. The customer service rep was very knowledgeable and helpful. They answered all the questions and made me comfortable. It is the first time that I am getting into this type of coverage, and wanted to make sure it is the best deal that I get. I asked about the coverage as well as the options and optional coverage. He was nice to answer all the questions and has very good suggestions. I would recommend it to others like me.

I was not able to find a copy of my home warranty and called to request that a copy be sent to me. I was immediately emailed a copy. While I was speaking to the representative, I asked him to review certain aspects of my coverage and he did so with me. Additionally, I had him to make certain changes to my policy, which he did. After which he reviewed those changes with me to ensure accuracy. The representative was very courteous and timely in his response to my request.

I was please with my contact with the Service Representative. There was no pressure for me to upgrade from my original order for service. He asked me some basic questions and informed me about some additional saving I could earn. The final service plan and quotes I was offered was far superior the other quotes I received. I then asked him for more details about the coverages and he was quick and very responsive, I will suggest Select Home Warranty to my other Home owner friends.

Renewed my plan. Was happy with what I got. I used the insurance for the first time since I purchased the plan and was very satisfied how quick my claim was handled. Call and my oven being repaired was complete within a week. Very satisfied. Just sorry that I forgot I had the plan when my water heater went out last year. I will always look at my plan if anything else goes out again.

I chose this company because of the number of positive reviews they received from other customers. The coverage levels available made selecting a plan easy, I received a quote immediately, other options available were offered, and the agent I spoke with was very helpful. They make additional discounts readily available, and the 30 day review period makes this purchase a safe one. Whether a first time homebuyer or not, I would highly recommend this company to all future homebuyers!

I had been considering a home warranty company and started doing research. I inquired with Select and spoke with Jeff. He is very professional and answered all my questions. Select seems to be a very good choice - with good incentives - so I signed up for the 5 year coverage (total of 6 years with the 1 free year). I now have peace of mind in the event of any future issues with my home systems or major appliances.

It was pleasure to speak with your representative today. He was friendly and informative and provided me with everything I needed today to make an informed decision about going forth with the home warranty. I was able to get my own policy and was pleased with the price and all the things that are included that I went ahead and got a policy for my neighbor. They were the ones who heard about your service and I wanted to make sure they are covered as well. Hopefully all your contractors are as helpful as your sales representative.

The experience of making this purchase was easy and Bruce ** was the best salesperson. He provided the information needed for me to make a decision and offered information on other available options. He was very polite and informative. It was quick and easy.

I will comment on two customer service agents and the resolution. First, I had requested a specific contractor but was assigned a contractor I had not heard of. The first customer service man was completely unhelpful and stubborn about transferring the work order to my requested contractor. He is on their dispatch list and we had used him before. That agent said it was impossible to transfer the claim. Nothing could be done. Period. Except that I knew from experience 3 months ago when this exact issue occurred with a different claim that this could easily be changed. He refused to let me talk to another agent or supervisor or to research how to make the change occur. I hung up. Redialed.

Jeff called me right away after I went online for a quote. I was surprised I got a call so quickly. Jeff was very professional on the phone and patient in answering all my questions. He explained everything and made me feel comfortable with signing up. I would not have signed up if it was not for him. Thank you Jeff! Overall the value for what the home warranty was offering was a lot better than other quotes I saw online. If you are still on the fence, give Jeff a call. You won't regret it.

Their customer service is the worst I have ever dealt with. I have called 6 times to get an issue resolved. The first young man was very polite & helpful, I wish I had his name to at least thank him for trying to help me. Unfortunately, he did not fix the issue. The remainder of the reps were rude & dismissive and two actually hung up on me while I was trying to get assurance that the issue was fixed as clearly I had been told that in the past with no resolution. As a professional in the industry I would never recommend this company. Learn how to train your employees management!

I have not yet utilized this service but I was not pleased with my previous home warranty service and I found Daniel to be very helpful. I also feel this service is far more affordable. My previous home warranty was very expensive, more than double the cost per month and per incident. Beyond that, they were not very effective. I am very hopeful that this experience will be far better. Thank you for your help!

William ** was very helpful and knowledgeable about the services. He gave me a complete listing of different plans. He also went over each plan completely. He got me some savings on the warranty. I would have no problem telling others about this service, also that they can save a great deal of money on this service. I look forward to having not having to use your services in the future and if I do I am sure I will be happy with your service.

I recently submitted a claim for my stove. The claim was not received online so I had to call. It was handled quickly and the servicing company responded quickly as well. They came out and diagnosed my issue. After that, it took quite a bit of time for a response and resolution. However, every time I contacted customer service, I was treated kindly and given all the information available at the time. It took about 3 weeks from submitting the claim to receiving the resolution. I feel that all was handled well except I did not agree with the resolution. However, I did manage to make it work.

Zachary was professional and helpful in providing all my options, while not being pushy. The other companies I contacted are sending me 5 emails a day and calling 5 times a day despite having told them I am not interested. It is so annoying. They do not get it that they are so annoying that I would not go with them even if I had not already decided on your company because they are so pushy. Zachary told me everything I needed to know in order to make my decision and he was not pushy about it. And he also questioned why I did not take the 5 year plan and accepted my answer without judgement . Thanks!

Easy to get policy in place. Plan seems to cover everything I need and at a reasonable rate. I am pleased with the purchase and the salesperson I dealt with was very nice and helped me choose the best plan for me. I would recommend looking into Select Home Warranty. The policy seems to cover everything you may have go wrong. It is a nice peace of mind. Having some older appliances and systems it should help offset the costs of any of them happen to break or fail.

This company is fraudulent. I find it interesting that the BBB reviews are on the whole negative but this site positive. My refrigerator broke and I called. I requested an expedited service to avoid losing all the grocery. After one week they told me they couldn't find a contractor and that I would need to find one. This is not the first time this has occurred. By the third week I found a contractor. He opened the freezer door and water ran out onto the floor which he noted. He submitted his estimate, which they stated was not covered because there "was leakage". There was no discussion, the decision was final. I did not renew the policy. I have received daily robocalls to renew my policy for 2.5 mos.

Abraham ** gave Great customer service. He helped me find the best home warranty for my situation. He was willing to work with me on finding the best price for the warranty I chose as well. He explained the warranty carefully and answered all my questions. He sent a copy of the warranty to my email promptly. I believe the warranty will cover our home systems in case of an unexpected break down or repair.

I have submitted claims one denied and one supposedly processed. I have yet to receive my reimbursement check. I actually called to see if it had been mailed and was told that you hold all reimbursement checks for 30 days after approved so you don’t have to mail one check at a time. That’s utterly ridiculous and seems a bit like punishing us for using our warranty that we have paid in full for. The other claim that was denied was deemed a fixture even though in order to replace it there was a 2 foot square hole cut in my wall. I have had to fight tooth and nail to get anything covered and to date have not received a check. This is not in any way, shape or form good customer service.

1st thing, I could not understand the person on the phone. Next, when I asked for a supervisor the man just kept repeating himself and would not transfer me to another person. It was not only a Freon issue, it was also something else, but he would not listen. I have spoke with 2 contractors that say they hate dealing with Select Home Warranty. So needless to say, this company is horrible. The people on the phones are rude and do not speak clear English. I think I have spoken to 1 person that I could understand. Does not even deserve a full star.

Richard did a great job selling your services and gave me a great deal. Multi Year contract resulted... Sharp to the point interaction. Thank you. He even went to management to provide additional discounts. He picked up as I call back twice w/ Q's as he shared 150 phone representatives answer calls, truly making me feel the personal touch. As one of 2018 top recommended and a strong contractors base here in Phoenix you presented the best value proposition.

Sales Rep was very friendly, informative and did a good job expressing the importance of retaining their customers. Although I didn't extend my warranty at this time, I feel confident with the organization thus far. He was not overly pushy when I declined adding services as this is a new policy for us. Online selection and ratings were also very good. I liked that the policy was emailed and that it is a national company.

I had really a pleasant and easy going experience with this company and Isaac **. Thank you very much and will definitely recommend to all family members and friends. The transaction was smooth and easy and Isaac was promptly responded to all my questions and concerns. The price was right and I was able to lock the price for the next 6 years. I was able to be within my budget lines and my wife as a Realtor will definitely recommend it to all her clients too.

The person with whom I spoke on the phone, Richard was very knowledgeable and polite. I started my application online but ran into a problem. He completed my application and was very professional about it. Your rates are very comparable to others that I have been quoted. You also cover more appliances than some other companies. I will recommend you to friends who do not have a policy. Hopefully after I have had some experience with you I can convince my family members to switch their policy to yours.

I spoke with a couple of agents when deciding which company to choose for my home warranty. Both were very helpful and was able to answer my questions. After going back and forth between Select and American Home Shield, I decided that Select would give me the coverage I needed at the best price. Both agents went into detail about the coverage as well as the additional coverage that was offered. In the end, I received a great deal on what seems to be a good home warranty.

When I called to enroll I was treated well, everything was explained to me clearly, I received my contract via email with all the information I needed on it. Enrolling was easy, and the people are great. I recommend this company to anyone who owns a home. It's worth the money you save versus the premium you pay. The people are very helpful and will answer any questions you have, so there is no worries. Also you aren't forced into anything, you simply pick your coverage and customer service will do the rest.

We negotiated some home warranty money as a part of our home deal. After calling and talking to Select Home Warranty, they helped us fit our limited budget into a great Home Warranty package. Beyond the additional months, they asked us some great questions about our property and fit in Roof and septic coverage into our budget. They made it really easy to invoice our closing agents (even though our closing date moved 3 times) and we could not be happier. We have NOT submitted an order yet, but we are confident it will be as easy as talking to customer service.

This is my first time to buy a home warranty. I really like the features offered in the contract and the price of the extended warranty (5 years), plus the free year added with the 5-year contract. The terms of the contract are very reasonable. The salesman, Isaac, was extremely courteous and helpful. With his help we were able to get everything we wanted covered in the contract. Very good job! I am going to recommend this company to my family members.

Thank you for your wonderful customer support. Great deal for the discount they were trying to offer. Even though we couldn't go for the discount right now. If the price would have went for the deal. But we have your service and I guess that's all that matters. So, we thank you for accepting us and our home. And hope all goes well for many years to come.

I’ve had this warranty plan for a year now. Signing up was easy and the representative seemed knowledgeable however when it comes to serving the customer they will do everything they can to not pay for any major repairs. I only had asked to speak to a manager and was told twice that one would call me back and this never happened. It was not until a 4th phone call and my refusal to be patient and waiting over 10 minutes on the phone did I finally speak with a manager who was very sarcastic and condescending. I waited four days during a heatwave for them to tell me that they would not pay for my central air unit to be replaced because I didn’t have previously worked on documents.

We purchased a home which included a home warranty as part of the purchase agreement. At the 1 year renewal time a significant increase in premium was required to continue the home warranty. Not having a home warranty previously, I decided to research the internet to learn more about home warranty service. Comparing three companies, I decided on Select as my primary choice. Reviewing the home warranty with Sol ** at Select, I chose the Platinum Care policy. Pricing was significantly reduced from current policy pricing and going to a 3 year option also significantly reduced policy cost and home visit cost. Time will tell if this was a good decision.

Microwave Repair - Informed cannot be fixed because of age and cost, and replacement value $95, and that only after I get my own tech to evaluate the problem and pay him after being told that it cannot be fixed because of its age and cost. Called once, sent to the Philippines then transferred to New Jersey who said he would take care of it, waited, no response, called again, informed the above. Their contract said no matter of age the item would be repaired or replaced.

Dan was very polite and professional. He is very knowledgeable and he makes you felt like you have know him for years. It's so refreshing to have someone answer all your questions. For the most it's all about how you represent and present what you're selling and he gets a A+. He also makes you feel confident to call back if you have any further question or don't understand something. I have friends who have had bad experiences with some of the warranty companies and I will be recommending this company.

Kevin ** did an outstanding job during our conversation with setting up my new home warranty. He provided details about the warranty, what was covered and the benefits of this. I called to just get some information and he really sold the benefits of this product. I would strongly recommend speaking with him if provided the opportunity. From the short experience that I have had with this company and customer service representative, it has led me to believe that there will be no issues with this product and services provided.

Wow, Richard your sales rep does a wonderful job. Very quick to answer my questions completely. He tailored the policy to my needs very well. I have had a couple of claims with Select and they have all been met with my satisfaction. I am a investor with many rental properties. I feel that I am partnering with Select Home Warranty to help run a successful business. They have the most competitive rates in town and can tailor their coverage to your needs.

The customer service rep was very professional and courteous in helping me request a hard copy of the contract and also sent a copy via email to me. I appreciate her being patient with me and taking care of this simple but important request. I look forward to contacting Select Home Warranty for my appliances needs. I hope I won't need to contact Select Home Warranty but it is good to know I have it when I need it.

If you are in the market for a home warranty company look no further. At Select Home Warranty the gentleman who help me set up my account was awesome! He answered all my questions and got me the best price. I selected this warranty company because of the high reviews and ratings. The company even offers a plan where you can lock in 3-5 years of warranty for the same rate at a discount. Heck of a deal if you ask me since rates always go up. I would definitely recommend this company to others. Thank you Select Home Warranty!

Abraham ** really helped me with my new policy. He explained everything easy and clear and answered my questions! He offered me extended options but wasn't too pushy when I said, "No thank you!" So far good customer service and prices. Hope when I have a problem you're just as helpful and speedy!!

Brad, the Select Home agent, was great to work with. He explained everything I asked very well and went out of his way to help me get a good deal. He was able to make the payments work for me. He assured me that I am not stuck with this plan and that it's more like a policy than a contract. I have a rental home as well, so have two houses and I was able to get a better deal by purchasing two policies.

We have had this warranty for several months. It was very easy to purchase. We feel it is a good value. We have had one service call and it was taken care of quickly, just what we asked for. Our air conditioner stopped cooling this summer, we called and set up an appointment and it fixed in just a matter a few days. We will and have recommended them to friends. It's nice to have the peace of mind to know that we won't have any major costs things covered by our home warranty.

I was looking into purchasing a home warranty. I spoke with Jonathan ** who explained everything to me in details and was able to answer my questions. He called me back as promised and offer me a 2, 3, and 5 year option. Although I didn’t take that route, he did not pressure me. I think that’s why some salesman fail due to being too pushy. If Jonathan acted that way, I would have taken my business somewhere else.

The sales agent (Abraham **) was very knowledgeable and introduced me to various plans that saved me a lot of money. The product is superior to others I have examined and the fact that paying ahead for 3 years gained me an extra 6 months is great. I'm happy. Select Home Warranty's platinum care plan covers every appliance, systems, and more and deals with local contractors which makes me feel comfortable. Furthermore, the service fee is the best in the industry.

Was very prompt, kind and helpful. Agent answered many questions for me, agent also provided me with information that was important. Agent was to the point, I could understand him when he explained things to me. Agent assisted me with how to file my claim and explained the steps by step after claim is sent thru. Agent was kind and polite, when I asked questions, and answered to the best of his ability. I am slightly new so I am not very knowledgeable yet, but my agent made me feel comfortable.

Stay away from Select Home Warranty... I live in Yuma, Az where temps hit 120° fairly regularly. My Account quit so I called for service. Waiting for them to contact a provider and then provider getting back to me takes 24 to 48 hours. Then after diagnosis it's another 24 to 48 hour for provider to get go ahead to fix... IF THEY OK IT, which they refused. That was the first call out, $1050 out of my pocket. They refused to pay on covered parts. Three days later compressor failed, another covered part they refused to cover.

Kevin ** did excellent work. He’s very professional and polite. Highly recommend. He explained the details of the policy coverage and also offered us the best price to cover our home warranty for our new house. It’s my first time to buy a home warranty and my first time to try Select Home Warranty. I wish I’ll get the services prompt and effective as advised by Kevin, who introduced us some saving package and offered us the good rate for 6 years service.

I had called to cancel but in speaking with the guy that answered I changed my mind because he let me know what a good company Select really is. He told me that for a small fee I would have 100% coverage on all appliances with only a $45 service Charge. He helped me change my mind and I am happy I did so. Very polite and not pushy. We spoke as though we had known each other for a long while. He was friendly and answered all questions courteously.

Bruce ** was very polite and well educated concerning the coverage offered. He handled my call in less than 10 minutes. I was very satisfied with the fast and good service. He made suggestions that helped me make a decision quicker. I didn't feel rushed, I felt like he enjoyed assisting me. He explained to me the great deal I was getting today and gave me different payment options. I recommend the service to my mother.

I have been with this company for a little over a year now. I am a widow on a limited budget and have high end appliances in my kitchen. My 42 inch GE monogram refrigerator was aging and I was concerned about how much longer it would last, being that it was going on 15 years old. My husband and I purchased it new at $10,000. I have been a widow for seven years and worried about having to purchase a new one because I would have to go into great debt because the unit is built in. I was told by the salesman a year ago that regardless of how old an appliance in my home was that it would be replaced if it could not be repaired. This is absolutely untrue! I had to have a new fridge so went out to purchase one, I picked a less expensive unit but it still added up to $8300 with tax and installation, under the assumption that I would be reimbursed, I thought for at least 50% of the cost.

Bought policy over a year, the response time was good, the policy stated: cover refrigerator compressor (excluding seal systems) but when I submit a claim for compressor quit working due to normal use, Select Warranty claims, in order to replace the compressor, refrigerator seal system has to be replace which cause them to deny a claim. Even after their tech they send confirmed this is not a seal system issue. “They should state refrigerator compressor is not cover”.

Remember the statement the check is in the mail. I have been promised payments for over a month. I'm still waiting. The worker they sent was awful. He looked at the AC, said it needed a new thermostat, collected $45.00 and never returned. I had to pay another worker a service charge again. I was promised a return of my double payment. Never happened. They always tell me tomorrow. I wish I could have used 0 stars. Self insure. It is cheaper.

I am very pleased with SELECT and how this claim was attended to... in a very timely manner... for it was placed on a Friday and fixed on a Sunday :). Even though the person taking my complaint/issue asked some strange questions!!! I was also very pleased with "INSTANT PLUMBING and ROOTER LLC"... with their correspondences, and knowledge of the plumber (Larry) that was sent to fix my problem. They gave me a time slot... and I was given a text when he was on his way to my residence. THANK YOU.

I signed up for my home warranty today with Select Warranty. Bruce helped to find the best plan possible for me. He was polite and at the same time very responsive with my questions. It is a five-year plan which sounds less expensive and I can cancel anytime I want to. I can also transfer it to my new home if I move. The start looks good. I hope that the service will also be satisfactory when I need help later.

I spoke with a representative from Select Home Warranty (William **). This person was very courteous, respectful and pleasant to deal with. He was knowledgeable on the plans, pricing and promotions and was very helpful in taking the time to find the right options for my needs. I know it is too early to tell, but if the warranty is as good as the positive attitude of the people they have working there, I will be a long-term customer. Two thumbs up for William.

Good speaking person, helpful with questions, and fast sign up. Very helpful with answers, polite and respectful, will def recommend company to anyone who asked, was recommended by my niece Rene ** and am surprised and pleased at response. Easy to read contract, but still waiting for contract/order number, thanks for helping us senior citizens with your kind words and helpful company. Hope never to use your service but I know if I have to you will do a great job. As I said my niece has your company and raves about it, I know I will too.

I was looking for home warranty products and Alan ** called, he gave me good information and was well versed with regard to the company he worked for. He was not pushy and I did my research. I received at least 10 outreaches from various companies with quotes from 4 companies. Decided to go with Select. I have not used the warranty yet, so that remains to be seen but I am optimistic. However, Alan was a good start with regard to his demeanor and approach.

I had the pleasure to work with Kevin ** from Select Home Warranty. Mr. ** conducted himself in a professional manner, explained the warranty thoroughly, and was a pleasure to work with. I look forward to working with Mr. ** during my time at Select Home Warranty.

Isaac was very helpful and got us the best deal around. He was very nice and thoughtful, wouldn’t let us get off the phone unless we were completely satisfied. Will definitely be recommending to other people.

Salesperson was very polite, informative and friendly. He was able to answer my questions clearly. This is my first time using a service contract so I had many questions. Did review other service companies but this seemed the best. He explained in detail how the plan would operate and be best used for my appliances. I did look at consumer reviews that were very good and did like the emergency service availability. Look forward to using this warranty service when needed.

The representative I spoke with was both informative and articulate. I have not used the team of service personnel yet so I don't have an opinion to offer in that regard. The price I was quoted was around a 20% savings over my last stated quote from another company. I am hopeful that the level of customer service concerning any needed repairs will be comparable to that of the initial contact with customer service.

I just bought the warranty so I cannot really tell how it will pay off, but as of now it all seems like a great deal. The agent did a good job in explaining the warranty. I already recommended this to one of my friend, waiting for them to sign up. The only downside I saw was that the agent was a little pushy in getting the deal done. But then the deal was good enough for me to lock for three years.

My experience with Select was a very positive one. Wanted info on home warranty and that is what I got. I understood what Select platinum warranty covered. Fred explained everything and wanted to help get the best deal for me. I feel I received a decent deal with a company I can trust dealing with. I was happy with everything being presented upfront. I received my policy in the promised time period. Everything was in order with no surprises.

Being a new customer all I can tell you about is how well we were handled on the call. Can't remember the name but he explained everything well and we were offered to buy yearly with an additional two months free or monthly at a reduced cost with a promotional fee. We were allowed to ask question in which we had several. He answered kindly and he was very patient. If your service is as good as the customer care was I'd recommend you to anyone.

I called for an air conditioner tech for a Saturday appointment. The 2nd company wouldn’t return calls to schedule an appointment until I complained & asked for a new company. They came out late Saturday evening & said I needed a new AC. Took a week for them to send in diagnosis & then SHW wanted more & they would never call SHW or me back! I finally had a co worker come out after 3 weeks!! My compressor stopped working on Saturday of the Labor Day Weekend.

Signing up was a breeze. I did the first part online, which took no time at all, then was called immediately by a friendly representative with the company. The information laid out online is great. Everything was listed out with prices, so there weren’t any surprise charges. Very friendly and incredibly efficient, with a great explanation of coverage plans and prices. I liked that there was no pressure with any of the plans or coverage options either. Would certainly recommend to others based on that alone. The company also had great reviews online at other websites, which was very reassuring.

The associate was friendly and had valid information about the company and how it could help me. He also lead me to get the best value for my money. He review the policy and all that it covered. He used my information to fit me into the perfect coverage and I left with all questions answered. I have had several other companies and your associate was the nicest because most are really pushy with no valid information. I really felt like I was a valued customer and not just a number.

Daniel ** did an awesome job in answering my questions and helping me through this process. He was very knowledgeable and patient with me as I had several questions for him. I liked the product that was offered. There was no pressure to purchase the plan and no matter how repetitive or stupid of a question I asked Daniel he eased my mind. I would definitely recommend this to a friend. I have already told my parents about this purchase and encouraged them to look at your website and read more about what your company offers.

I called today September 3, 2018 because I was inquiring about a Home Warranty program & I spoke to Sam. Sam was very professional & helpful. He answered all my questions & was able to provide me with all the information I needed. My husband & I were very pleased with his assistance because he was listening attentively & then realized we could qualify for the senior's program based on the fact that we were older than 52 & we owned our home less than 1 year.

Kevin was very knowledgeable and helpful about the way the warranty works and what it covered and he answered all of my questions about the warranty to my satisfaction. I would recommend this company to anyone that wants a home warranty and the person (Kevin) that we spoke with was very friendly and was knowledgeable about everything we asked about. I would recommend to anyone looking for a home warranty to consider this company. As I said Kevin was knowledgeable about the product and friendly and had No problems answering any of our questions without hesitation. I am confident that I will be very satisfied with this company.

Rep Bruce explained and clarified to subscribe policy. Hoping good service with what he mentioned and what it is covers. Good pricing compare to other competitors. Bruce did a good job. You can cancel any time, you have limited amount for AC Freon charge covers with repairs. Also, you only pay service call fee and rest is cover for unlimited service with annual limit -- For example, it will cover up to 14k annually for all your cover items. In addition it is prorated. Only con is you need to pre-pay.

I was pleasantly surprised at the great deal I received as well as the knowledge of the person helping me. Talking to him made me comfortable and the price and service provided was much better than all of the other companies I have looked into. Knowing that I have 6 full years now of service with only 45.00 per service call makes me happy. This gives me peace of mind knowing I am covered and I do not have to worry. I like that this is transferable as well to a new address or if I sell my home. I am looking forward to many years with your company. Many years of not worrying.

Abraham answered all of my questions. I had many to ask. He was very patient and understanding. I was surprised anyone would be picking up their phone on a Sunday night. I called another company and I had to leave a messege. Let's just hope his answers were truthful and the service people are as helpful as he was. I am always worried about what is said over the phone and what is actually in writing. Will update if I need to use the services. If the services are as great as his customer service, then it should be great!

Kevin ** is a great representative of this company. I had questions after reading my policy. So I had a question after signing up for my warranty. I left him a voicemail and to my surprise he called this morning clarifying my policy for me. I'm amazed by the quick response especially on a holiday. I'm so happy I chose SHW. I recommend this company to my family and friends. I am looking forward to working with Kevin and SHW for many years to come!

Alan was very easy to talk with and knowledge. There was no pressure to purchase the warranty unlike other companies. Thanks Alan for having all the answers and describing the warranty. This seems like a quality product that will provide months of protection. I rest easy knowing that I am covered. The monthly fee is very reasonable and if needed the service fee is minimal. All these things are important. The coverage for the appliances and the systems is more than adequate.

Agent was very helpful and informative. Tried to get me to sign up for multi-year program, but did take no for an answer after several attempts. I initially didn't realize that I wasn't speaking with a Sears home warranty program. I didn't notice that it was an ad when I googled Sears, but was glad. I did call Sears after this call and they were considerably more expensive so I was glad that I didn't call them first!

Home Warranty Sign-up Process was easy. I had to call and confirm repair vs. replace process and they confirmed it was also a replace policy and not just repair. The Agent also communicated that the policy was transferrable as we were buying this for a home we were selling. They did try to upsell me to a longer policy, but we were not interested as this was for a home we were selling. The $125 deductible was a little steep, but they indicated for a higher price we could lower the deductible to $60, which we chose not to do.

Garbage disposal unit is not working. Select Home gave a hundred dollars (100$) to reimburse me for repairs. The representative was very helpful and easy to talk to. But the one hundred dollars are not enough to replace the unit which is priced around a hundred and fifty dollars at minimum. I had hoped they would cover more, however the hundred dollars are better than not having anything at all. In addition the email I got was not clear about if I do not hire a handyman and do the work myself will they still reimburse me. I will need some clarification. All that being said, I finish by saying that Select Home Warranty is a good company to deal with and if you need a technician to come out for anything then they work with really good technicians and good companies that offer these kinds of services.

Richard ** was extremely knowledgeable, patient, and flexible. Together we were able to build an exceptional home warranty policy for my property. Based on my exceptional customer service experience today, I can see why Select is rated #1 in the industry. I immediately received my policy binder via email along with Richard's contact information as he will now be my point of contact. He has been with Select for nine years and I look forward to working with him in the future.

I didn't realize that my plan didn't activate til next month and they were very kind on the line. When I was on the phone with the person earlier they were very patient as I was telling them the problem. The only thing I would recommend is that they know more about the company. They couldn't answer my question. I wasn't sure when they came out if they would fix the problem or I would have to pay another sixty to pay. I couldn't remember.

The salesman that help me was super. Great attitude, friendly voice and nice to talk to. Everyone needs to be like that. Keep up the good work Adam **. My first time doing business with this company. I had a great experience. I will mention to others. Keep Adam ** good salesman. He deserves ten stars not five. I am glad this company can take care of lot home things. Instead of calling different business this company is better. I am glad this company is around. I should have did this long time ago. I been here since 1989 long time. Glad this company do business in Little Rock that great.

Select Home Warranty's rates are more than fair. I chose the platinum package which provides greater coverage than I initially seeking for my home. In fact, I compared various home warranty companies and found their offer to be the best. Their highest package was cheaper and better than their competitors lowest package. The representative, Daniel, was very kind and helpful. He wasn't pushy like many annoying salesman and patiently answered my questions. I will most likely purchase an additional policy for my rental property.

Representative was polite and courteous. Call was short and to the point. I don't care for pushy sales calls and they let me know my payment options and no hard sell. Appreciate the quick callback so I have peace if mind in case something does happen. I purchased an older unit and not sure of the age of mechanicals or appliances. All seem to be in good working order at the moment but good to know I have the help if and when needed.

The company was professional and courteous. They were not high pressure and presented alternatives. They listened to my requirements and created a policy that fit for me. I would recommend this company.

We had water running down the wall in the basement and determined it was coming from the master bathroom shower. I filed a claim online and it said they would get back to me shortly. Almost 12 hours later, I had not received an email or any contact from them. I called and was told that it wasn’t complete. I filled out every blank in the online form. They made no effort whatsoever, via phone or email, to contact me for the additional information they needed. The representative then asked me if I had checked for a clogged drain. Apparently, water running down the walls didn’t click as not being clogged. So far, worst company ever.

My experience with customer service representative was very good, he has offered me additional discounts for my current plan. He has also given me options to select additional coverages that are offered during the promotion period which are free of charge. I added all the coverage and still my price was less than what I would have paid online. Using the customer service to buy the plan saved me lot of money or else would have paid more money every year. Also got the rate lock which was offered, so that I do not need to worry about price going up every year.

I recently purchased your company for my home warranty on both main house and casita which they call it pool house. My rep Sol was awesome and professional. I have not to put a claim in. However, Sol assured me that they are nothing like American Shield company which I have left them. So I am looking forward to working with them. I wish I had more money to take the outstanding deal they have for 3 yrs warranty. Oh well, any issues or dissatisfaction I will report. Thank You.