Select Home Warranty Reviews

Gentleman was polite, answered all of my questions and stated he would be sending my purchase confirmation via email 2 times to make sure I received it. He also offered the multi year discount to help save me money.

It was easy to continue my current contract. The policy keeps my service call fee at $45 since I’ve been with them for 3 years. They covered a few of my calls in the past that cost more than the entire contract fee.

I dealt with Sam ** and he listed to me complain about my poor service from another warranty company then help reassure me I would be well taken care of with Select Home Warranty. $45 trip charges are great and I’m feeling great already. I just need to get my refrigerator's ice maker added. I’m looking forward to doing business with Select Home Warranty and will be recommending to others as well. I know I’ll be saving money now.

Plan selected: Platinum Care. Representative was very helpful and knowledgeable about the program. Offered several incentives and a multi-year options, saving me money. We have used another firm at our previous residence and was pleasantly surprised to find that Select Warranty offers more options and at less cost. Additionally, the cost of our previous warranty increased every year as did the service call costs. It is wonderful to be able to lock in costs for 5 years. We will certainly recommend Select to anyone who needs this type of service.

I just signed up for two home warranties. Mr. Isaac ** was the CSR that answered my call. He knows a lot of information and explained all my options without me having to ask. He even mention things that I did not even know about from the website. All of the information that he provided allowed me to decide that Select Home Warranty was the one for my family and I to have security on our rental house and personal home. I could not ask for a better person to handle all my questions and needs. Thank you again Issac for a job well done. I will sleep good tonight knowing that I will be in budget and be covered in the event of the need for a warranty. Thank you.

After doing much research on the internet for home warranty companies, I decided to go with Select Home Warranty for help with home appliance break down insurance. I just want to thank Sam for being so helpful while I signed up for a Select Home Warranty. It was quick, easy and affordable. I love the peace of mind being a home owner. We will be telling our friends about this service. Thank you very much!!!

The representative I spoke with was helpful and courteous. He did try to get me to upgrade and extend but wasn’t overly pushy about anything. So far I’m happy with my switch to this company. The true test will be when I have to make a service call. I'm really hoping that won’t be any time soon though. Lol. I hope the service technicians are as nice and helpful as the guys I talked to today.

I called the claims # on Sept. 8 and spoke to Joya a very professional lady. At the time she asked me for the model & serial number of the dryer. She advised me someone would be contacting me regarding a technician coming to see the problem. On Nov. 12 I received the name and phone # of the local repair company. They set up the date of Sept. 14 to have a tech come and see what the problem was with the dryer. He took it apart and found the problem. He reported it to his office and on Monday, Sept. 17 they sent the paperwork to you. She called me and advised it would take 24-48 hours for me to hear back from Select.

Thank you ERIC. I appreciate your patience and understanding today in working with a plan that worked for me. I appreciate your clarity and your concern for my situation to make everything work out. Thank you for giving me many options to choose from. Making decisions at a current time are rough. Since I am alone after losing my husband to cancer and my now limited income options are always very important to me.

Bruce ** was very helpful and great to work with. The service he provided was excellent, and the plan we ultimately decided on fits our needs perfectly. The plans offered by Select provided a much better value for better coverage than we had with our previous home warranty. Additionally, the ability to lock in a plan to cover us for the next six years which generated additional savings was great. Definitely would recommend to friends and family.

It has been a pleasure to complete the process of enrolling in the Premium Home Warranty Program. The person I enrolled with, Abraham **, did a great job of explaining how the program works and the benefits of the warranty program. He was very knowledgeable about the program and was able to answer all my questions. It's not too often these days that a company is organized and geared towards making sure the clients are satisfied. Thanks! ☺

I have been looking for a new home warranty company after a bad experience with the company I signed up with when I purchased my new home. Select Home was thorough and quick to help me get better coverage at a better price than I had previously had. The $60 per visit fee is much less than I had found elsewhere and they were able to provide me with the service providers in my area prior to signing up.

I'm new so I had several questions about warranty start date and adding on an additional air conditioner. All of my questions and concerns were handled in a timely and professional manner. I was then transferred to the billing department and the price to add was explained again in a timely and professional manner. I haven't submitted a claim for service yet but they made me feel confident that when I do it will be handled fast and completely done as needed.

Shower repair - I waited for them all day... Finally when they did get there they took it apart and couldn't fix it & said they had to order a part and they would come back the next day... which they did and it fixed the problem. I am satisfied and will use the warranty service in the future for any further repairs. Thank you.

The phone conversation was very good, I almost opted out, but because the salesman was so patient he directed me in a different direction on payment methods that would fit me up. I opted to take the yearly payment broke down to 2 payments. Thanks.

Signed up for 3 years. Reviewed contract and found the wrong street address. Called Mark about 90 min ago and left voice mail. No response. Invalid contract. Not a good start for service. In my opinion wrong address no contract. Had AHS and dropped them because of the service I received. It took 27 days to settle a claim. Had to endure 92 degrees for all that time inside my home. Several phone calls ignored.

From the initial process of filing my claim and being assigned a provider, to then having to provide photos and waiting to hear if the claim has been approved has taken over 2 weeks. It has not been easy to be 9 months pregnant with no dishwasher and not knowing if I will be able to get it repaired before going into labor with my second child. The process has been slow with poor communication - if I want to know the status of my claim I have to call them, sit on hold, go over the details of my issue every single time before getting any answers. Thankfully my claim has been approved, but now I am not sure of the timeline for getting the dishwasher repaired. I hope that everything will go smoothly!

I am a new customer and dealt with Kevin **. Kevin was quick and to the point, while still answering my questions and treating me with respect. Kevin did not pressure me to pay for something I did not want and I feel I am going to get quality service for a fair price. The policy I selected covers everything I need and I am not going to be paying for systems or appliances that my home is not equipped with.

Spoke with Sol ** who was very patient and knowledgeable. Answered all my concerns and the cost was less than the service I have had for the last two years. I pray the change is worth it. Thank you so much. I hope I am able after service to refer the company to others. I was happy to know that they covered roof leaks however, I pray I don't have one. Will update as needed.

Great service. Very affordable. Was not able to pay one lump sum but they have monthly options which works the best for me and my family. Spoke to Fred by email and then by phone. He was very knowledgeable with the products! I had a lot of questions and he was able to answer each one of those questions. I also told our neighborhood HOA about this service! I hope that next time something breaks down I can call them and get it right away. Will update review when that happens.

The first person I spoke with made an honest mistake and gave a little wrong info and when the salesperson called me back to confirm the policy he corrected the mistake that was made and even had a better option that suited our family’s needs better and more cost efficient and even worked with me on payments. We have a huge family so anywhere we can save and get peace of mind is great.

Kevin ** was extremely helpful in getting me the best policy for the best price. He reviewed the plan coverage with me, answered all of my questions, and offered to give me a better price PLUS 2 months free. I would highly recommend Select Home Warranty to anyone that is looking for "peace of mind" in their new home. I have compared other companies as well and believe I got one of the best products out there. I would not hesitate to recommend this company to my own family members. Thanks Kevin!

I was researching home warranties online, and Kevin ** from Select Home Warranty called me just minutes after my inquiry. He answered all my questions clearly and quickly. He was very knowledgeable about the product and made my decision an easy one. I haven't had to use the warranty service yet, but it seems like a good value and a peace of mind for the major systems in my home. Very please with the customer service received so far.

We had a great experience when we signed up, and the prices are very good for the services offered! Customer service was very helpful. We switched from another company and saved a ton of money by doing so. We are now paying less than a third of the cost we were paying, for the same coverage. We are very excited to have found this deal and are looking forward to having them as our warranty provider.

Was told I would receive a email within 48 hours. I never heard for anyone about it again. The unit was not putting out cold air and the outside unit had ice build up on it. My husband called it in. Spoke to someone while I was at work. They told him they would assign a company to us and that we would get a email within 48 hours that would tell us who would be working with us. We are still waiting on that email today.

Absolutely the worst home warranty. Buyer beware! Do not purchase this policy under any circumstance. No customer service. No vendors will work with company. You will not get reimbursed. Your multiple conversions will simply vanish from their records. Then you will be told you must have been talking to a different company. They will say and do anything not to pay a claim.

My washer wasn't working properly, and that was a drag. I appreciate Select Home Warranty's timely assistance with rectifying the problem by authorizing repair. The technician from Brown Appliance Repair was professional and accommodating with scheduling. This was my second repair call since purchasing the policy, and thus far I've been comfortable with Select's choice of technicians. When I reported a plumbing problem the first time, the first attempt to repair was unsuccessful, so Select sent them out again until it was repaired correctly. I'm pleased with Select, and hope that never changes.

Refrigerator - For my first time using my warranty service I got a email saying that they were backed up and I could find my own person to do the warranty work or I could wait till they were relieved some so it's a bit disappointed in that but I understand things happen. So right now I guess I'm going to find my own person and we'll take it from there but that's all I can say at this point. But everything else has been very good up to this woman.

The customer service representative that I worked with did an excellent job of answering my questions regarding coverage, costs, limitations & exclusions, and renewals. He offered a very thorough and convincing pitch for a multi-year policy, but unfortunately at this time, I am not able to financially commit to more than the initial year. I researched many different home warranty companies, and Select had the lowest service fee and lowest monthly rates by far. I am hoping that actual use of the policy bears out the initial good service and that I don't have to deal with any of the claim denials I have read about through other companies.

Very pleased with Richard who explained the coverage and cost. There were several pluses he suggested. I’m a senior citizen and the perks saved me money and hassles. I had several warranty companies to go with, but Select seemed to offer the best. This could have saved me money if I had joined when I first moved in three years ago. My $3,000 refrigerator stopped working after 2 years in the middle of winter and couldn’t be repaired for 5 weeks. I had to buy a garage refrigerator and finally got one for the house.

Needed to have a hot water heater replaced before 30 day mark. Called at day 17 and account wasn't even set up after paying in full! When claim was denied I asked to cancel policy. They kept calling back (4x) and offering to reconsider claim - then the next call would be claim denied. Apparently leaking and corroded hot water heaters are not covered under this policy even after 30 days. I chose to take policy amount and pay for my hot water heater myself. Nothing is worth the hoops they make you go through. 24-48 hours is the window they give for response. Sometimes life does not cooperate!

I entered a request for a quote online and got an immediate telephone call. Abraham ** was polite and professional. He answered all my questions and I was convinced that Select Home Warranty is the program for us. We are coming off a program with Choice Home Warranty that has failed to measure up. This program will take effect the day the other one expires and it appears to offer greater benefits at less cost. I look forward to the experience and will recommend it to my neighbors.

I called being curious about a home warranty. I received a call back very soon after and got to talk to a representative and offered what I thought to be a good deal on the warranty. I hope I won't have to use it but with the cost of things today it is comforting to not have to worry. I have never had a home warranty before but am on a very restricted income now and it is a relief to not worry if I will have money to pay for repairs out of pocket. Everything is so expensive.

The gentleman was very courteous. Answered my questions. He gave me an unbiased sight to check out his company. I was assured if any appliance couldn't be repaired it would be replaced. The service fee is $60. After checking other companies the service fee was much higher. I also got great discounts. Other company yearly subscription also was much higher. The company gives you assorted plans that will suit your budget which can be very important to customers. I had a bad experience with my last coverage plan. Some companies can pay for a high rating. Check this company, you will be pleased.

Our real estate agent contacted Select Home Warranty on our behalf and was able to get our warranty contract adjusted to show new property owners as customer effective on closing date of our sale. Additionally Select adjusted the coverage period to include 2 free months of coverage for new owners as well since this was originally purchased during Select's Labor day promotion period. Good job on everyone's part. Thank you to Steve from Select for handling this for us.

Talked with William who was very nice and informative. He helped me to solve my problem and understand a home warranty policy and helped to get the best policy for my two homes also got senior discount. Will be happy to recommend Select Home Warranty to friends. My son also has a policy with this company. He is very satisfied with his policy. He recommended it to me. Thanks to William for all his help and for being so nice.

This was the worst service I've ever had. Submitted a claim for 187 dollars. Was told I would receive my money by 15 Sept 2018. Called on 17th and found out that the check was not even processed. So I was fed up and wanted to cancel the policy. I was informed that I would get a "Non Discounted" pro rated refund, less any claims paid. Short and sweet of it, I will probably on get about half of the $1200 I paid for the program, and I have had the policy for 6 months of the 36 month plan of which I enrolled. Sadly, they are within their legal rights to do this, so I want to say BUYER BEWARE!!! I THINK THEIR BUSINESS PRACTICES ALTHOUGH LEGAL ARE ETHICALLY AND MORALLY WRONG. Not the type of business I would recommend to friends.

I am looking for a home warranty company. I went online and google home warranty. Something about Select Home Warranty drew my attention. I pick the phone up and called Select Home Warranty this morning. The person I got connected with was a very nice man name Sol **. He was very helpful and explained the Plans to me very well. He also answered my questions very plain and simple. I will definitely recommend this company. Thank you!

Sam was very knowledgeable and professional. He offered me many options and cost-wise, it made sense. If it all works out, this is great insurance. I have not read the contract in detail, but I hope it reflects exactly what Sam sold me. I have been a long time Sears customer and have trust in their services. I am looking forward to using one company to arrange for all of my repairs. I am looking forward to 6 years of warranties.

Our customer service representative was Sam **, and he did an excellent job answering all of our questions. He promptly explained the plan that we wanted and was very nice and sincere in our conversation. We look forward to an enjoyable experience with this company. Sam also called and left a very nice voice message stating he could answer any questions, right after I filled out the information online. Sam also offered that we could call him with any questions at any time.

I called to file a claim that my AC was out on September 14 and they assigned a technician company who doesn’t service on weekends. I was stuck with my AC being out all weekend and upon Monday morning, the technician called to say that my house was out of their servicing range. SHW reassigned another technician (who is farther away than the first)... whom I now can’t contact at all. Joke warranty company. 4th day without AC in South Louisiana. Find a better home warranty company than them and don’t waste your money.

I initially placed interest with this company online. They reached out to contact me and I was greeted by a professional and courteous sales associated. Select Home offered competitive rates with similar coverage as my previous home warranty plan. Have not yet made a claim to rate the service response.

I was very pleased with my agent, Abraham **. We discussed many options and when he found out I was a senior, he offer me several plans that would give me some less expensive coverage. The only problem I have now, is I keep getting emails (7 in one day), that give me a quote to purchase, when I already purchased one.

William **, my Select Home Warranty rep, was very friendly, knowledgeable and willing to help me with switching from a competitor that I was displeased with! I got more coverage for the same price I was paying. I like that I can cover things in my home with a warranty and not stress over if something breaks down.

I received a call from a salesman (do not remember his name and it is not on my forms, that I can find) I was kind of in the market to buy; but wasn't sure. He was very courteous and was able to work the contract to where it was appealing to me. I am looking forward to seeing if this was worth my money. If the company is as good as it sounds, I am delighted. I hope the service people are as courteous and kind when I need them. Good job.

Had a great rep. Answered all questions with helpful answers. Fast and friendly service. And beat my last company's price. Would recommend to all my family and friends. Covers all and everything I could hope for. Have been in business for a long time and Have a good rep. They are fast to respond and always there to answer all my questions. The rep I spoke with gave me a great rate and was knowledgeable and super friendly and professional.

Plumbing leak - Select Home Warranty has been great. The company they assigned to come was an hour away. Text way before my appointment window and gave 5 min for a response and then didn't want to come. But Select Home Warranty let me find someone fast and pay them and they reimbursed me or already approved it!! So even if the company they contract with is crappy Select Home Warranty will make it right and do whatever to make up for anything they can't control.

My unit has a rusty exhaust grill. Called SHW and I got a contractor to replace the condenser motor. They asked for a picture and I sent one. They declined to pay for repairs because of rust on the grill, not because of a faulty sealed motor. READ their FINE print, you may not actually be covered! Apparently I wasn't.

The customer service representative was extremely nice and helpful. She listened to the problem, carefully. She explained the benefits, in my case, and was very professional. I called for the garbage disposal not working. I received an email informing me that am entitled to $75 toward the purchase of a new garbage disposal. I am not really satisfied with the amount. Because a garbage disposal cost at least $150, beside the installation cost.

We submitted our first claim. We thought this was initially covered under our warranty, however, it was not. They were able to rectify the issue and still give coverage on the items requested. Their follow up was above par. There were no long hold times and transfer to appropriate department was quick. Only concern is that if you paid in full on the initial day there should not be a 30 day hold until it starts. Fortunately it was not needed, but could prove to be an issue for new homeowners as they are moving into unknown territory.

Very pleased with the long term plan that I received. Quoted price was fair and the coverage you get is great. Looked at many different plans and found this to be the best around. The rep was quick and answered any questions or concerns I had as we discussed different multi year plans. They had the best long term plans I could find and the rates significantly drop. I would recommend these plans to all.

I was extremely pleased with Adam **. He was very professional and helpful in helping me choose the right plan. I would highly recommend the customer service care that was given to me in setting up my plan. I was j very pleased that he knew all the questions that I asked and was very pleasant. I was confused on how it all worked and Adam was able to explain everything in detail. Hopefully I will never have to use the service but I feel very good about knowing that in case something was to happen that I am covered with such a great company with what I hope is also the great customer service I received signing up for the policy.

Kevin ** was very pleasant and very understanding. I was not sure if I could afford the home warranty policy. I am retired and on a fixed budget. My husband passed away and now I have no one to fix something around the house when it gets broken. I hope this service proves to be helpful when I am in need of appliance service. The warranty seems to be affordable and caters the client's needs.

Daniel ** was very helpful to determine which plan and options were best for our situation. He did not try to oversell all the options, which is greatly appreciated. He told us which options were often used and not. We also received 3 months additional free and $150 off. I have been looking for several months online for a home warranty. My wife found Select Home Warranty, and we decided to call, instead of signing up online. I think we would have spent more on options and got only two months versus 3 months additional.

Had a very good experience. Really liked Daniel, he helped out a lot! He added the pool and gave us good discounts. My daughter is a principal in Memphis and she told me how good it was and after talking to you guys I decided to sign up. I told them after my 14 total months, 12 months plus 3 free and one her is 14 months, if it works like I am sure it will, I will sign up under AARP for 3 years. We really appreciate the time you gave us explaining all of the features and Daniel was unreal with that!

I have a Select Home Warranty, platinum plan. When I enrolled, I specifically ask about A/C and heating system coverage, I asked too many time to confirm the coverage of all parts of HVAC system salesmen told me, "Yes everything is cover." But when I had a problem in the zoning system to control the temp in my every room, when I filed the claim, a technician came after two weeks, and then they said, "You have to call the company and ask to send another tech who work in this system." I filed the claim again and another tech comes after another two weeks, and then he checks the problem and let me know that "company will contact you". I waited for two weeks to call but no one call, but when I called to get update, they said it's not cover in plan. I ask to get my recording of calls with the salesman, when I bought the policy, they refuse to give it, so make sure, this company is worst ever.

I called on Sept 12 about getting a quote for a warranty & spoke with Zackary. He was very helpful & ensured that I got the best deal that I could & he answered all my questions. He even gave me his extension in case I thought of any questions later, which I actually did have & called back & he helped me with those & helped me add the additional items I needed covered.

The Rep on the phone explained all the options very nicely and got us the best policy! I also bought the policy for my rental property. I liked the roof leak option which no other warranty companies I looked were providing. I will write more once I have experienced the service. I got the call immediately from the Rep and he was very responsive. I even asked him to call me back after 10 min and he did.

I was very satisfied with the sales rep that I spoke to today. There was no high pressure tactics and when I explained that our purchase of a home is probably going to close in about 5 weeks he was able to start the start of the contract when the house closes. He explained the policies and advantages of the policy and the coverage in the vicinity of the home purchase. The coverage is comprehensive and is a valuable asset for home owners.

Abraham answered all my questions, the Platinum plan was very good and the best so far in the market. Looking forward for a long contract provider because if outstanding customer service. I will definitely recommend this product and company to my relatives, friends and coworkers. The platinum plan covers everything that I wanted to be secured just in case it breakdown and will help me a lot with my budget. Thank you for your great product and services.

I was very pleased with Eric's sales information he provided. I had made a list of questions to ask and Eric added good explanations and provided ones that I should thought of myself. I rate him and your company a 5 and pass on to my friends. In the process of selecting your company to deal with I noted that you gave discounts to seniors and was rated nationally very high. Hopefully when something goes wrong in the future I believe I have made selection and will pass the word around to my friends.

I had checked out other warranty companies, and your company had a better than average rating. I may even have my sister sign up. I hope that I won’t have to use this service, but like insurance, it’s good to have.

Upon initiation of the phone call, the representative immediately asked for any questions he could clarify to assist with my determination of obtaining a contract with the company. The representative explained the contract and was efficient in providing a copy of the contract. He thoroughly answered all of my questions and gave me a contact number for any additional questions. He explained that he would be my representative which is comforting. Speaking with various, and sometimes numerous people to resolve a problem can be frustrating. The contract provided was a great value. After speaking with the representative and briefly reviewing the contract, it appears that this company values its customers.

Great plan at a good price. I believe this is a great way to spread out the cost of repairs on your home that will most definitely happen over time. I have peace of mind knowing I’m covered in case of an emergency repair. It is much easier to come up with a small deductible and monthly payments than dealing with a pricey repair. And if you pay for the whole year upfront you can save even more.

Easy, friendly service. Agent returned my call quickly. He explained the process including payment option, extra's and discounts available. Could not imagine anyone using a different service. Well done. Hopefully, we will have no problems with our covered items, but, if we do being covered is peace of mind guaranteed. I would recommend the service to anyone looking for insurance for the items that may break down at some point. So, but with confidence, it's easy and affordable.

Kevin ** was very professional and helpful to meet my needs when deciding to purchase a home warranty. I was able to make a informed decision and I feel I received the best rate to fit my needs. I also received my documents in a timely manner. I have had other home warranties in the past and I have inquired with other companies recently regarding purchasing a new warranty and I have not had luck or a positive experience such as the customer service experience with Select Home Warranty. So with that being said I can honestly recommend Select Home Warranty.

I wanted to know some details on my home warranty. The sales rep was very understanding and was very helpful. Kevin was able to find my account and review my coverage in detail and do a thorough review. Kevin was extremely nice and helpful.

When I called I was looking for a particular salesperson, but he was not working that day. The person who answered the phone was extremely helpful, courteous, and quite efficient. He was able to explain the policy to me and detailed The lengthy list of items that were covered. Kevin was also able to answer a multitude of questions that I have for him regarding this policy. Terry I was purchasing it for buyers and he was able to put it in their names while still allowing me to pay for it. He also explained that if the deal should fall through on the sale of my home it would be fully refundable back to my credit card. This gave me quite a bit of peace of mind when making such an important purchased for other people.

"After a review of the information given to us by you, it has been determined that your Policy Does Not Cover this issue, the appliance Door is broken and unfortunately doors are not covered by your policy. Please see section 9.1.2 of the policy agreement. The next step would be to have your technician come out and repair the appliance. Should you have any questions, please call 855-267-3532 Prompt 5." I called and tried to explain the door is in perfect order. Nothing wrong with the door. I asked for a manager or supervisor and was told no one available until Monday. What kind of company is that. I told the girl it was a front loading washer and the door was not at the top. How she got the door was broken is a lie. THE WORST COMPANY EVER.

I spoke with Abraham. He couldn't have been more helpful. My phone was giving me problems that day and was causing communication problems. Abraham e-mailed me to be sure I was aware that he was trying to reach me. We finally were able to speak with one another. He was very informative, friendly and professional. He answered all of my questions, was able to accommodate all of my requests and made the overall experience very pleasant. It was an important decision and Abraham did his best to alleviate all of my fears. Thank you Abraham.

Our current warranty is coming to an end, I was calling to find a better, more affordable, home warranty. Select was the last call I made. The plan that was offered was too good to pass up. It was fast, easy, and I am very satisfied with my experience. Richard was awesome, he was more than happy to accommodate my budget, and was very determined to get me the best coverage for the price. I expected to be calling several companies, but I never got past the third one, it was a no-brainer.

My garbage disposal was leaking water from the bottom part so I went online and set up a claim. In very short period of time they contact me and help me through the process. The communication with customer service was very easy and effective. I've been a Select Home Warranty for almost 3 years and I definitely recommend it to all. If you get your first house, used or new this is something that you have to had.

Great customer service! Very informative gentlemen gave me a great deal on 3 year plan. Warranty starts 30 days from purchase and other places are 60 to 90 days more! This is a place for all your appliances and garage doors, heating and air! Best ever!! Was only going to get a year service but it was worth getting a three or five year warranty for ALL your items in your house. Made sure they cover pretty much everything but cosmetic which is great!!! Whole conversation took about 5 to 10 minutes for him to explain and sign up. This was a great experience all together.

I am a home owner that chose Select Home Warranty. They offered Geothermal coverage whereas other home warranty companies did not. For us this specific item sealed the deal to choose Select Home Warranty to cover our home. The customer service representatives that signed us up for the warranty were informative, polite, and patient through the whole process. We have not had occasion to use the warranty but I am sure they will provide quality coverage when and if the time comes.

I was very pleased with the monthly payments and signing up was easy with Dave the Rep. This program was recommended by a friend. The promotion discount was excellent and what’s included with the plan for coverage that it is also awesome for someone on a budget in owning a home. I will recommend this program to others who could use this. After I had to pay a plumber this week I wish that I’ve done this sooner. I have also seen this advertised on TV and now I’m enrolled. I hope to have great results from this program. Thank you.

I have found this company, Select Home Warranty, to be responsive and use quality vendors. I have renewed my policy and extended it for 3 years. Their pricing was also fair and extensive coverage was given on my home. The service rep was very polite and courteous. I have used other warranty companies before and found Select Home Warranty to have much better prices and I especially liked that they have a program that allows you to tailor your warranty needs and can pick a service provider that is licensed.

This afternoon I realized that I didn't have a copy of my contract when my dryer broke, so I requested a copy of my contract, and it was quickly emailed to me via the Email address on file. Thanks for your quick turn around and no runaround.

So far so good. I dealt with Sam ** and he was amazing. I look forward in dealing you Select Home Warranty in the future... He called me back. He was very sweet and kind. He gave me the deal he promised and I was grateful. I am a new home owner. After reading all of the reviews I knew I picked a great place to ease my mind... I hope I don't have to use your services. But after reading the reviews I am glad to know filing a claim will be no hassle.

William responded promptly and followed up politely a couple of times with calls and emails, which was helpful while I compared several companies. He offered very competitive rates with discounts and made the decision easier. He reassured me that he will always be my account rep through the five year term which included a free sixth year. Though I hope I will never need to use it, I am hopeful that the rest of my experience with Select will be as satisfactory as the sales process has been.

Elected to purchase home warranty for 3 years after visiting with Jeff at Select Home Warranty. Very satisfied with all aspects of the process of selling by Jeff and resulting purchase. Biggest selling point to me was his willingness to answer my questions, My previous experience with another company was less than positive and he answered all my questions and addressed my concerns. He assured me that the warranty is transferable to another owner or to another residence should I move.

Zachary is an excellent communicator. I would like a hard copy of my contract mailed to the address as he told me whatever goes wrong with an appliance I would receive the same brand and model needing replacement. You more can you want other than he did a good job.

Hoping to do business with this company. Rates are good. Hoping the service will be too and not like other companies. Have to wait a week to get someone out for service if needed. Can you mail a copy of contract as I have it in my mailbox and want a written copy as well. Looking forward to doing business with this company. Your rating is good and hope your service will be as well.

Sales Rep. did a great job explaining available options and offering the most economical plans available. Hopefully, the plan I chose will prove to be most beneficial for my current budget and any future covered household repairs needed. The plans are good and economical in comparison to other companies offering similar/same coverage. At this time I would definitely recommend to friends or family who are searching for similar/same type coverage.

I hope my overall experience is as positive as my initial encounter. Belinda ** was very helpful with educating me on the product coverage and helping me choose the best warranty for my needs. I was impressed with her professionalism without a pushy sales tactic. She was very informative which is appreciated when you are wrapped up in the detailed home buying process. I have not used my warranty yet, but I hope to have nothing but good things to say about this company.

Select Home Warranty had the best prices and was offering the best deals when we were researching home warranties. Daniel ** was very helpful and informative in helping us choose our policy. We chose to do the 3 year warranty because the prices and service fee rates were too good to pass up! He also helped get an extra month free since my husband is first-responder! Haven't had any claims yet but based on my experience so far I would definitely recommend Select to others! Great customer service and user friendly website!

My representative’s name was Sol. He was extremely professional, spoke very highly of services provided by Select and assured me of the benefits in continuing my home warranty with Select Home Warranty. As a representative of Select, Sol seemed to genuinely care. He took the time to research and provide me with the plan that was most beneficial to my needs, as well as providing the payment plan that was suitable for my current needs. Sol will definitely be an example of outstanding customer service experience that I will discuss at Management meetings with my professional colleagues. Thank you Sol...

The enroll process was very easy. I thought the program was very easy and offered everything that I was looking for. The advisor was extremely knowledgeable and answered all of my questions without hesitation. Thanks for the smooth process and I hope I'll never have to use it!

The reps need to learn how to be on the same page. I was told by 3 people that my claim would be taken care of yet 4 people said no. After hours of calls I finally cancelled. Terrible experience. I was charged during this 2 month process just for them to tell me they can’t help me, "BUT next time we will make sure to get it right." Funny right? Why would I give you the opportunity for a next time if you can’t help me this time? Advertising and communicating false information is not what I am looking for in a home warranty. If something goes wrong I want it fixed right away. Isn’t that what I’m paying for in a home warranty? The rates may be good but when it comes to actually using your policy good luck. You’re better off spending money on a home warranty company that will practice what they preach.

I have had American Home Shield since purchasing my home five (5) years ago. Their phone service required long waits, hard to understand operators, and poor service. The techs they send out are not the best. Many of the good ones leave that network of contractors. I began searching for a new company for home coverage. I was looking for better phone service without 30 minute wait time, polite and trained phone reps, and professional technicians to make repairs. I decided on Select Home Warranty for customer service and cost of service.

I have been in communication with the claims department at Select Home Warranty through email and phone for three months now. There has been no progress in the reimbursement of our washing machine repair. Via email, I was approved for a cash reimbursement on June 8th ("We have processed your claim for policy... You have been approved for a cash reimbursement... which you may use towards repair or replacement of your current unit." Via email, I sent in the invoice on June 11th. The "reimbursement agreement form" was not sent to us until three weeks later (after an email reminder). On July 6th, an email confirmed that "a reimbursement check has been processed. Refund checks can take up to 14- 30 days to arrive".

We spoke with Adam with Select Home Warranty. Adam explained in detail his company home warranty plans and special offers. We decided to focus on the platinum plans. Adam took time to answer our questions and concerns. His demeanor was always helpful and pleasant. Because of receiving good information. Along with a good price. We made the decision to complete a contract with Select. Because of Adam will refer Select to our family and friends.

We reached out to your team inquiring a home warranty on a rental condo that we just purchased in Melbourne FL. With our permanent residence being in the Charlotte North Carolina area, we needed service support on our Florida rental property. Your Agent Sol ** was amazing! He provided us with exactly the service we needed. He was very patient and walked us through several options, until we found the one that fitted our need. Thanks for the support.

My contact person has been very helpful. The coverage is extensive, and the price is much lower than I expected. Since I just purchased the policy, I can't yet comment on claims handling, but Select Home Warranty did answer my email right away. So far, I am very pleased with their service. I have already recommended them to two friends, and I look forward to maintaining my policy beyond the 6 years of my current commitment.

Isaac, your employee I spoke with, was very helpful to me. I enrolled in coverage for two homes. I've never had a home warranty policy before, your company was highly rated by The Villages so I am confident I will receive support if and when I need to repair any covered appliances. Thank you. Your employee was courteous and helpful and patient. I bought your product.

Jim was very knowledgeable and answered all my questions and concerns. He reassured me of all of my concerns. He was confident with his company. I originally signed up with a different company but Jim provided me a quote and options that was very satisfying and he worked with me on my payment options. I am a first time home buyer and hope that if I do need to utilize my plan the service will be just as good.

I needed information on the process and the status of my request for services. This was my 3rd call as pointed out by the "Supervisor". I called because the notice I rec'd stated I would pay $125.00. I was told a need notice would be sent that I would be paying $75.00. The next notice was sent with $125. I called because my portion was still listed as $125 which is what the provided rec'd as well. I was told that he would know that I was to pay $75.00. Needless to say I paid $125.

Joining Select Home Warranty over the phone was painless. I forget my helper's name but he was very helpful and patient with me. For that I am very thankful. Being retired and on a fixed budget I feel secure in my decision. No claims yet. If the claims process goes as smooth as joining the service I will be very happy. I wish I had this service years ago when I had to replace my HVAC system.

In the policy document there is a section that states if a claim is filed within the first three months the total liability is $150, after three months the liability increases to $500. I filed a claim on my dishwasher a little over a month after I purchased the policy and ended up paying a little over $150 out of pocket along with their allowance of $150 for the repairs. After repairs were made had a similar issue and Select is denying the claim and telling me that since I made a claim in the first three months my total cap for that appliance for the year is $150 and the allowance does not increase to $500.

They will not cover air conditioning system. We have had this policy for 2 years! What a waste of money. I am a realtor and WILL NEVER RECOMMEND THIS COMPANY! NOTHING BUT A SCAM TO TAKE YOUR MONEY!!! There are reputable companies out there but this is not one of them!!!

The information received was very clear and direct. The speed was a little nerve wracking. I was concerned I made a bad choice because the process went so fast and I had to hurry and make a decision. I liked that the customer service representative answered all my questions and knew the competition and their offerings. At the point I received the welcome email, I became more comfortable. A little less pressure during the sales presentation would make the experience better. Further if the customer service representative told me what I should ask instead of me having to quickly think of what to ask, that would have eased the concern I had after contracting with Select.

Zachary was very response. A bit pushing but that is understandable and helped me get what I felt was a good deal. Given that anytime I have a claim is an easy process then I’d definitely recommend Select Home Warranty to anyone.

I called to add additional coverage and the agent able to get me signed up and address all of my questions. The person that I spoke with was very knowledgeable and friendly. My call was handled quickly and efficiently. The hold time on the phone was only a couple of minutes and when I spoke with the agent, he was able to provide me with the cost of the additional coverage and take my payment information quickly.

Contracted repair company. Never showed after numerous appointments. Select said I could contract myself. Problem was fixed the next morning. Select approved my reimbursement and still no check. Don’t buy!

Jeff ** was very helpful in explaining the policy and the procedure in using it. Since I plan on selling my home, he explained how to transfer ownership. I probably asked him the same question in three different ways, and the answer was consistent. I appreciated his time, help, and follow up letter. I wish that I had been aware of this policy years ago, as I surely would have purchased it. When my children purchase their first home, rest assured I will see that they get coverage as well. Thank you so very much for your service.

Informed customer service rep. Answers questions fully. Went out of his way to ask manager questions for deeper discounts and longer term coverege. So far, so good. But I haven't had a claim yet. I like that this company requires one fee per problem, not every time the appliance has the same problem. I also was able to add additional coverage for my well pump and got a bonus roof leak coverage, too. I would recommend you give them a call for a quote. The only annoying thing is that their automated system keeps calling you, nonstop until you answer!

Company representative was polite, patient, informative, answered my questions. Representative explained various levels of service coverage and helped with determining which plan would best meet my needs. I especially liked part of getting to use now technician/company if Select Home Warranty approves. The plan seems clear cut and easy to use with a phone number to contact should there be any issues with the covered appliances or systems.

Make sure to read the fine print, as they will only do what is stated in print. I had dual HVACs, and they would only cover one - per the fine print. Make sure you understand the coverage you are buying, as you cannot add new coverage in something that you are calling to repair. There are a lot of warranty companies to choose from, and I think as long as you read the fine print and do your homework you will save money.

Bean (new claims dept) worked w/ me. She was knowledgable, didn't rush me and was courteous. Her communication skills and understanding of my concerns were excellent. She was easy to understand and helped me decide which plan etc. was best for me. I purchased the plan with the understanding that I was to get $200 off plus 2 free months. Code: 200OFF. The salesperson is suppose to call me and resolve that. I choose the Platinium Plan because it covered all the areas I was concerned with. I choose your company because you have the best plan and price for what I was looking for. In addition your service call fee was very reasonable. Also a friend had your plan and was very happy. You also offer 3 yr plan which I will ask the salesman about.

Fast service, polite operator, easy transaction. Quickly advised of the best promotion. I had to wait for my card to go through but after confirming with my bank's fraud department that this is a legitimate transaction, all was done and got the confirmation quickly. The operator was fluent in English was a plus. The website is easy to navigate. I don't know if I want to recommend as I just signed up and has not had any claims yet.

Sam called me quickly after my initial inquiry and answered all my questions. He was professional and courteous. He was able to provide me a good price and advised me of any other options available to me. I haven’t received service yet since this was my first call to sign up, but based on the reviews, I’m excited to work with them and see if they live up to these. We have not had the best experience with other companies so we are hoping to find a good result with Select.

So far, this is a nightmare of a company. I purchased full coverage, and not soon after my water heater starting leaking badly, broken. Called Select and told them, "Can someone come out and look at my water heater, it's leaking." They said, "it's leaking? Sorry but according to the "details" under water heater coverage, we cannot file a claim for you if the water heater is leaking." So out of pocket comes $1000 for a water heater and installation. Great coverage.

This person was polite, not too pushy in closing the sale, like a couple of other people were. Explained ever thing fairly well. Gave me a little incentive to close the sale. Each rep I talked with at your place of business, told me you were either closing in two hours or they were leaving work in two hours and would not be there. Didn't believe that since your company is available 24/7. Just a little pressure to close the sale that I didn't feel appreciate.

We were dissatisfied with the length of time it took to get the repair work done on our dishwasher. At first, we were told you had no available repairman and had to make several phone calls. We were unhappy with the delay! Finally, we were given the name of a repairman we already knew and he repaired it. It is working at this time. We hope that, if we have more repairs, the process could be expedited.

I first talked to agent Jeff who was very rude and he disconnected the call then I received a call from Ely ** who was a gentleman and very knowledgeable. He treated me with respect and provided a excellent service. I hope your service is as good as Mr. **. Thanks to him I will recommend family and friends to you for their warranty needs. In fact as soon as Mr. ** finished up taking care of me I called my Brother and Daughter and let them know.

Very pleased with customer service. Told me what I needed to get everything I needed to get coverage on. Very friendly. I have multiple heat pumps and cost was a little more but worth the price. Thank you for service. Very prompt on answering any questions I had. Worked with me on payment plan for the plan. Good service. Better than some of the other warranty places. Would really recommend this place to friends and family.

Adam who answered every question, and made suggestions was very nice to deal with. Not pushy, but was very informative, so I could make a wise choice. Made suggestions for me to save money. Was not put on hold for more than 2 minutes. The press one routine was to the point, and understandable. I have recommended the company to a friend already. Cannot say enough, as to how completely satisfied I am. Thank you, made my day!

I spoke with Fred for several minutes. He was quite enthusiastic about the policy and what it offered, as well as what the policy could offer me. He is personable and friendly, but not pushy. I took out a policy based primarily on how he presented the offer. Would I recommend Select Home Warranty to a friend or relative. Based on my experience with Fred **, I most certainly would! I hope that I will not have to use the warranty, but I feel at peace knowing that I have a policy that will cover almost any contingency that my family might experience in dealing with faulty or malfunctioning products or machines or electronics.

Was extremely pleased with the information that Alan provided. He was very polite, and explained the terms of the policy to up without hesitation. I am glad that I will be dealing with in the future. I hope our experience with you will remain a positive in the future. I am so happy that Alan could enlighten me as to all of the coverage of my policy. The previous policy that I had had a much larger initial visit cost. Thank you for the information.

The representative gave concise clear information and did not push for something that I did not want. He also was appreciative and cordial. I am new to the company and look forward to what will hopefully be a long and satisfying experience. The coverage, price and additional perks i.e. extra months and reduced co-pay, are certainly incentives to try your service. I have had a home warranty with another company with mixed results. I am anticipating that your company will be a better experience not only with service but also being honorable and worthy of your customer's trust and loyalty.

I was not satisfied with my prior HW company (increasing annual premiums and service call amounts- their list of contractors was marginal at best) and after much research found Select Home Warranty. The online reviews were largely positive and the existing customers seemed happy with their service. The salesman Kevin ** (855) 267-3532 x ** could not have been nicer or more informative. He was not "pushy" in trying to get me to sign up and explained coverage in detail. Ultimately, I went with the 5 year deal as it offers a discount, and I can cancel at any time with return of unused premium. I only hope my experience is as positive if I need to use the warranty for repairs!

I purchased a Select Home Warranty for my home in Winter Park, FL. One of the primary reasons was because I have a kitchen with an expensive refrigerator. Well, about a year later it happened and the freezer section of the refrigerator stopped working. I filed a claim and Select sent out a contractor (Mr. Appliance) and he came up with a total repair bill of $413. I guess that the warranty company didn't like that amount so they proposed to settle with me for $125. I relayed that information to the appliance repairman a few days later and he literally started laughing at me over the phone. I went online and priced out a new refrigerator and the MSRP is greater than $8,000.

Follow up on service request. I would recommend Select Home Warranty because it is a great value. One area of improvement could be training your employees to be patient while on the phone with customers. The sales department was abrupt. They sent out swift electric company... very professional contractor. The smoke detectors should be installed soon. The ceiling fan will be replaced. Our last company was difficult to deal with. We look forward to many years with this company. Thank you for your great service. Appreciate your help.

Was very pleased with David. I had spoken to someone else at Select with questions and concerns. They were very short and pushy with me. Rude to say the least. If it had not been my speaking with David, I would not have purchased our Home Warranty with Select! He was both patient and kind in his mannerism. He answered all my questions and convinced me of the value of signing on for a 3 year contract. Select came recommended to me from a friend. Hope we are not disappointed.

I was not happy with the steady increase in contract price, decline of qualified vetted contractors and the decrease of those contractors in my service area. After researching home warranty companies and comparing plans, coverage areas, prices, service times and how they select their contractors, I switched to Select Home Warranty. The customer service was great, answered all of questions and addressed all of my concerns. I really like the additional options of coverage, this allowed me customize my plan to suit my home repair needs at a truly affordable price.

Sol ** was my sales rep. He did a great job. I appreciated the labor day special. The price was right and while the other discounts that I "qualified" for was also appreciated however requesting full payment for five years in advance is somewhat presumptuous. Being a senior and a veteran should not "entitle" me to have my money taken. If you really wanted to help then the offer should be to freeze the cost over 5 years with payment due on the anniversary of each year.

I was granted a $75 reimbursement toward a garbage disposal with no installation. My understanding was that you took care of the installation and cost of the unit up to $150. I looked online and found a similar unit for $89 and saw that installation would be $170. I feel that $150 would be a much fairer reimbursement. I feel this way since when I signed I thought that if I paid the $49 fee, if I had a problem of any sort your company was going to fix it. I am a little weary with this being my first claim. I hope that it goes better in the future. I am going to give you 3 stars because I have never filed before and perhaps I should have asked these questions upfront. I will accept a partial responsibility.

Just enrolled with Select Home Warranty - they had the best reviews online and Jeff was attentive to my inquiry and answered all my questions. I hope I don't need the service, but I feel better being protected, just in case! I purchased the platinum plan but they have several options to choose from. If you are interested in a home warranty, I recommend you compare Select Home Warranty as one of the options.

My rep was absolutely fantastic. I purchased my policy today within 5 minutes of speaking with him. He was very knowledgeable and I appreciate his willingness to repeat himself as well as it seemed we had a bad connection. I was very impressed with Sam which caused me to purchase two policies. I’d def recommend him to my friends and colleagues. If there are any questions at all, please feel free to contact me! Thanks!

I found that my salesperson very informative and quick. He also took time to answer my many questions. But I would highly recommend, before inquiring about your plan, to know what the other warranty companies offer. This is helpful in order for you to make a wise comparison. Personally, I found this company's plan to be better than what my previous company could offer me. It had many extras and option that my other plan didn't offer. So happy to switch. I am looking forward to seeing how well the plan works.

Mr. ** contacted me after I submitted an inquiry regarding home warranty programs. I've heard good things regarding home warranty plans and having one is an excellent idea if you own your own home. Since I own my home I thought why not check it out and see what the program has to offer so I did. Mr. ** explained my option and provided feedback on different pricing models. I did not feel pressured and made the selection I was comfortable with.

Adam ** did a fantastic job answering our questions. He was able to help with our concerns and ease our minds. One of our concerns was the roof. Adam explained that for a limited time we could have the roof leaks and cracks covered on our plan. Our other concern was either or not we could cover our second refrigerator. Adam explained how and had it added to our plan. Thank you for a pleasant customer service experience!

Jim ** - ext. ** was great to discuss with and no overpressure from a happy sounding guy. Good job Jim on Customer Service at time of sale! Now, next step is when something goes wrong. That will be the test regarding Value and Coverage of Select Home (SHW). So, for now, gave a "satisfied" with Value and Coverage. Hopefully, any future experience will prove SHW is great at Value and Coverage, while no long wait times on phone to report issue.

Was in for the home warranty, and did search a few. The customer service rep was very knowledgeable and helpful. They answered all the questions and made me comfortable. It is the first time that I am getting into this type of coverage, and wanted to make sure it is the best deal that I get. I asked about the coverage as well as the options and optional coverage. He was nice to answer all the questions and has very good suggestions. I would recommend it to others like me.

I was not able to find a copy of my home warranty and called to request that a copy be sent to me. I was immediately emailed a copy. While I was speaking to the representative, I asked him to review certain aspects of my coverage and he did so with me. Additionally, I had him to make certain changes to my policy, which he did. After which he reviewed those changes with me to ensure accuracy. The representative was very courteous and timely in his response to my request.

I was please with my contact with the Service Representative. There was no pressure for me to upgrade from my original order for service. He asked me some basic questions and informed me about some additional saving I could earn. The final service plan and quotes I was offered was far superior the other quotes I received. I then asked him for more details about the coverages and he was quick and very responsive, I will suggest Select Home Warranty to my other Home owner friends.

Renewed my plan. Was happy with what I got. I used the insurance for the first time since I purchased the plan and was very satisfied how quick my claim was handled. Call and my oven being repaired was complete within a week. Very satisfied. Just sorry that I forgot I had the plan when my water heater went out last year. I will always look at my plan if anything else goes out again.

I chose this company because of the number of positive reviews they received from other customers. The coverage levels available made selecting a plan easy, I received a quote immediately, other options available were offered, and the agent I spoke with was very helpful. They make additional discounts readily available, and the 30 day review period makes this purchase a safe one. Whether a first time homebuyer or not, I would highly recommend this company to all future homebuyers!

I had been considering a home warranty company and started doing research. I inquired with Select and spoke with Jeff. He is very professional and answered all my questions. Select seems to be a very good choice - with good incentives - so I signed up for the 5 year coverage (total of 6 years with the 1 free year). I now have peace of mind in the event of any future issues with my home systems or major appliances.

It was pleasure to speak with your representative today. He was friendly and informative and provided me with everything I needed today to make an informed decision about going forth with the home warranty. I was able to get my own policy and was pleased with the price and all the things that are included that I went ahead and got a policy for my neighbor. They were the ones who heard about your service and I wanted to make sure they are covered as well. Hopefully all your contractors are as helpful as your sales representative.

The experience of making this purchase was easy and Bruce ** was the best salesperson. He provided the information needed for me to make a decision and offered information on other available options. He was very polite and informative. It was quick and easy.

I will comment on two customer service agents and the resolution. First, I had requested a specific contractor but was assigned a contractor I had not heard of. The first customer service man was completely unhelpful and stubborn about transferring the work order to my requested contractor. He is on their dispatch list and we had used him before. That agent said it was impossible to transfer the claim. Nothing could be done. Period. Except that I knew from experience 3 months ago when this exact issue occurred with a different claim that this could easily be changed. He refused to let me talk to another agent or supervisor or to research how to make the change occur. I hung up. Redialed.

Jeff called me right away after I went online for a quote. I was surprised I got a call so quickly. Jeff was very professional on the phone and patient in answering all my questions. He explained everything and made me feel comfortable with signing up. I would not have signed up if it was not for him. Thank you Jeff! Overall the value for what the home warranty was offering was a lot better than other quotes I saw online. If you are still on the fence, give Jeff a call. You won't regret it.

Their customer service is the worst I have ever dealt with. I have called 6 times to get an issue resolved. The first young man was very polite & helpful, I wish I had his name to at least thank him for trying to help me. Unfortunately, he did not fix the issue. The remainder of the reps were rude & dismissive and two actually hung up on me while I was trying to get assurance that the issue was fixed as clearly I had been told that in the past with no resolution. As a professional in the industry I would never recommend this company. Learn how to train your employees management!

I have not yet utilized this service but I was not pleased with my previous home warranty service and I found Daniel to be very helpful. I also feel this service is far more affordable. My previous home warranty was very expensive, more than double the cost per month and per incident. Beyond that, they were not very effective. I am very hopeful that this experience will be far better. Thank you for your help!

William ** was very helpful and knowledgeable about the services. He gave me a complete listing of different plans. He also went over each plan completely. He got me some savings on the warranty. I would have no problem telling others about this service, also that they can save a great deal of money on this service. I look forward to having not having to use your services in the future and if I do I am sure I will be happy with your service.

I recently submitted a claim for my stove. The claim was not received online so I had to call. It was handled quickly and the servicing company responded quickly as well. They came out and diagnosed my issue. After that, it took quite a bit of time for a response and resolution. However, every time I contacted customer service, I was treated kindly and given all the information available at the time. It took about 3 weeks from submitting the claim to receiving the resolution. I feel that all was handled well except I did not agree with the resolution. However, I did manage to make it work.

Zachary was professional and helpful in providing all my options, while not being pushy. The other companies I contacted are sending me 5 emails a day and calling 5 times a day despite having told them I am not interested. It is so annoying. They do not get it that they are so annoying that I would not go with them even if I had not already decided on your company because they are so pushy. Zachary told me everything I needed to know in order to make my decision and he was not pushy about it. And he also questioned why I did not take the 5 year plan and accepted my answer without judgement . Thanks!

Easy to get policy in place. Plan seems to cover everything I need and at a reasonable rate. I am pleased with the purchase and the salesperson I dealt with was very nice and helped me choose the best plan for me. I would recommend looking into Select Home Warranty. The policy seems to cover everything you may have go wrong. It is a nice peace of mind. Having some older appliances and systems it should help offset the costs of any of them happen to break or fail.

This company is fraudulent. I find it interesting that the BBB reviews are on the whole negative but this site positive. My refrigerator broke and I called. I requested an expedited service to avoid losing all the grocery. After one week they told me they couldn't find a contractor and that I would need to find one. This is not the first time this has occurred. By the third week I found a contractor. He opened the freezer door and water ran out onto the floor which he noted. He submitted his estimate, which they stated was not covered because there "was leakage". There was no discussion, the decision was final. I did not renew the policy. I have received daily robocalls to renew my policy for 2.5 mos.

Abraham ** gave Great customer service. He helped me find the best home warranty for my situation. He was willing to work with me on finding the best price for the warranty I chose as well. He explained the warranty carefully and answered all my questions. He sent a copy of the warranty to my email promptly. I believe the warranty will cover our home systems in case of an unexpected break down or repair.