Select Home Warranty Reviews

I was lied to by the supervisors and not given my money back for a job they did. I would tell people not to go to Select Home Warranty at all. I have never been treated so bad by a company. I wanted to cancel my policy and they wouldn't do it then hung up on me. Terrible company.

Representative was friendly, courteous. He explained the information and price. He stated that the amount for the services will always be the same. He also explained that their services works very hard to ensure that services are provided within the same day of the services call. He provided his information in case I had any other questions or concerns.

Alan did not give up when I was unavailable to lock in a plan. When we finally connected he listened and discovered I had two properties that needed coverage and gave me the best plan for me. Now I can feel safe for me and my daughter. He also offered a better plan if I paid for the entire year but I could not swing it financial right now. He also included the roof leak at no charge.

I've made two claims. They don't email back within the timeframe that they tell you. They also don't cover anything that was claimed. It has been a disaster since day one and you can't ever get an answer out of them. I'm canceling now.

I have an AC unit that is 21 years old and is in need of replacement before winter arrives. My professional inspection/service team with Hiller company strongly advises replacement of the 21 year old unit because the heating pump has dry rotted wiring and possible first use of this unit to heat my home will burn my house down. Select Home Warranty has denied this claim 3 times, with the explanation my professional servicing company said it was improperly installed.

They reassure you that you have coverage for the emergency when you submit a claim. It takes 3+ days to send someone out to your home. They find out exactly what's needed & then they deny your claim. This has happened twice, each time my family was abandoned by this company. When you finally speak to a supervisor, nothing is resolved. They don't try to help the issue and when you cancel the services the guy read a script & isn't able to give a solid answer. Altogether I feel like I have been scammed. I have babysat this company and it's very stressful to keep having to call because they don't communicate properly. Signing up for this home warranty was my worst mistake.

Do not purchase a home warranty from Select Home Warranty. Every time I have emailed them they respond with a number to call. It comes across to me that they want nothing in writing. I waited a week for someone to come look at my air conditioner. They hardly covered anything and I was out $180. Two weeks after that my air conditioner stopped working again. This time it's going to cost about $1900 to fix and they denied this claim as well. Avoid this company. Total waste of money. I will be purchasing a home warranty from another company 3 or 4 months before mine expires with them. I will chalk this up to an expensive learning experience and thoroughly check into the next one I decide to go with. Right now my goal is to warn everybody I can about them so they do not have the same experience.

The representative was exceptionally knowledgeable about the available plans. He helped us choose the best plan for our home and budget. Unlike some other companies, Select Home Warranty, offers comprehensive coverage that covers major repairs, both indoors and out. We no longer have to fret about costly repairs for major appliances, plumbing, and roof repair. They even offer plans that cover pool and spa repairs. We feel confident and secure with the home warranty coverage we selected. We can rest assured knowing Select Home Warranty is there for us.

I really can not say much about the service call part of the warranty because I just started using this company, but the initial call was great. He was very helpful and even helped me get a cheaper price. The service call fee is cheaper than other companies that I looked at and the monthly charge is also. I hope that it is this easy when or if I have to submit a claim. Based on my initial interaction with this company I would recommend this service.

Jim was very helpful and very informative when discussing my options and what would be best to cover my current property! He was extremely personable and easy to talk to. He was knowledgeable in their coverage and gave scenarios on how it would benefit me in the future if I were to have a major appliance break. I have yet to have to use my coverage but with what I have experienced so far it seems as though they are responsive to their customers needs! I am hopeful that this will also be true if I end up in a situation in which I need to use their services.

I have called several home warranty companies, listened to their ploy to get me to sign up, but after speaking with Select I was so pleased with the service I received today as I signed-up with Mr Jeff **. He was courteous, respectful and very informative as he went over the options available to me and what appliances are covered, approximately how long it takes for a service request takes. And because of my chosen plan and it's explanation by Jeff, I signed up immediately!

Had to call to get my contract after 2 weeks. This service rep was very helpful. Made sure contact came through as I could not find originally. She was very pleasant and answered all my questions for me. Thanks. I wish the ice maker was included with the five year contract and paid additional coverage for stand alone freezer and septic.

He was informative and pleasant and patient and gave savings plan if I wanted it. A good rep, I asked as many questions as I liked and he answered them without getting upset or angry. He answered everything in detailed without any problems. He even gave me info about things I didn't ask for. Most reps just answer questions you ask and not you info on things you didn't ask. He was real thorough. I would want him for my employee as a rep.

I checked on a few home warranty plans after talking to a representative from each one I was convinced that SELECT HOME WARRANTY would be the best for me. I went on a month to month plan. Because of my fix income this is the best for me. I am looking for a good relationship between us. My family would like for me to talk them about SELECT. IF things work out with me they are willing to make a change.

I have not been a customer before, but have had several warranty companies. Select’s Home Warranty agent was very helpful and offered me a terrific price with special offers, so I jumped at the product. My old company is now offering discounts now that I told them I am leaving. They should have been up front from the beginning. Also, the confirmation was mailed to me immediately. Great experience so far, and happy to be a customer.

Richard ** was honest and patient with his information. I was looking for an affordable home warranty service and I was provided with all information that I needed. I was able to get all the information that I needed. I appreciate his customer service.

Just purchased, seems fair, good customer service, not used service yet. Policy received within minutes. Customer service rep was able to explain what policy offered and answer all my questions before I made the purchase. I was offered to purchase a 3 year warranty at a lower price but I did not want to purchase a 3 year warranty until I saw how the first year went. I was offered to pay monthly or annually plus get two months free. I hope this warranty is there to help me if I need it in the future.

The agent, Sam was great! Very knowledgeable about options and deals to get me the best coverage for the best price. I was able to get 2 months free, with free roof leak. Covering All major appliances. The policy was lower cost and covered the same items as my previous policy with another company. The agent was not pushy, but had the good information about what was covered and what was excluded. Thank you very much!

After comparing features of several other companies online, I called Select Home Warranty to discuss what they had to offer. My customer service rep made it easy to select the warranty that offered me what I needed at a great value. My current home warranty was about to expire and one of the things I did not like about it was that some of their contractors were not located in my area. When I had a problem with my washer this past year, I had to do without my washing machine for 3 weeks because their tech was not from my local area (I live in a large city). Select Home Warranty's techs are local and I am looking forward to that if I have a problem.

Fast, friendly, pleasant answered my questions. I was at work and afraid this was going to take too long to do but Daniel assured me it won't take too long. He told me about the service I was getting. He asked several times if I had ant more questions. I was afraid my visa would not work because the bank has not sent me a new card with new date of expiring. I Thank you for making things easy for me today.

Mr. ** explained to me the policy inclusions and other details. I am not clear what is covered in the roof repairs and plumbing. Does it cover change out of flush system internal parts? I have also declared that all my appliances are one of the highest brands in the market and in future, during the course of the policy anything needing replacement (hope this does not happen) replacement must be of the same or equivalent brand and quality. He has confirmed this.

After comparing with other companies and reading reviews from customers I felt Select was the best choice for this contract. I hope we never have to use the service, but have the peace of mind knowing that we have the coverage. Price of service call is offset by the services being provided. Being able to transfer to another home or home buyer is another plus. Our home is only two years old and we are the first owners.

I was told when I purchased because of my location I would receive same day service, but once I called a claim in (heat pump not working) I was sent a email giving the tech assign my claim 24 hours to call and make an appointment which did not go over well. So I called them 7 hours after email and was informed they would not be available to come out for 3 days so I cancelled with them and was told I could get someone on my own. Will see how this works out.

Well I have American Home Shield now and they wanted to raise my rate. So I started looking for a new warranty company on the internet. I found ya'll on the internet so I just called to see if you covered Texas. Jonathan ** answered that phone and went over all the plans you had. He was very helpful and knowledgeable. I was very happy with my experience with him. And from what I can tell ya'll are much better than American Home Shield. And YES I am recommending you to friends and family.

I got a call from Bruce ** but asked for a callback today. Today I was contacted by one of your other representatives, Daniel **. He explained to me the three plans you offered and answered questions regarding coverage for each plan. He was most knowledgeable and very friendly and courteous. While I have yet to seek a claim and cannot cite how prompt things will be paid, I can say I used American Home Shield before and I found your prices were better and the deductible was also less as well as the period following any work for a 90 day guarantee whereas American Home shield only covered 30 days.

Representative was a little pushy but after I listen to everything he had to say it all made sense after a while. I have the Platinum contract which I hope will cover everything that needs to be covered in my home. I looked at other warranty websites out there and this one seem to be the best one for me for price and value so hopefully it will not let me down. I know there are a lot of things that can happen in the home and I'm putting all my trust into this home warranty program. Everyone there that I have talked to seem to be very nice and everything goes very well when I am talking to them. Everyone I have talked to their husband very nice and polite when I have talked to them so so far I am very happy with the warranty which will begin next month at the beginning of November. Here's wishing you all the best and hopefully everything will run smoothly between us. Thank you.

I purchased a home warranty through Select Home Warranty company about June of 2018 and I made a mistake and paid for a whole year in advance, I was told that I could cancel my policy at any time but the guy that sold me the policy never said that there would be a $75 cancellation fee. Not only that. It took them over 40 days to refund the rest of my money. I had two claims and they were both denied, I was told that they did not cover a leaky hot water tank and in the second case they wanted me to pay around $300 for a burner and I told them I could buy a brand new unit for that kind of money.

Agent William ** called me for the information of coverage and price right after I contacted Select via their website. In the conversation he gave me very clear explanation with regard to Select warranty, it was better coverage and less monthly payment compare to my current warranty. He also quickly replied to several my questions promptly via email conversations. Based on that I decided to switch my home warranty company to Select. I'm happy to switch to Select for now and let me see how they handle claims once something happens in the future.

I believe that if a customer is denied a claim (faucet/pipes) that she should be notified if you're not going to send an email so that the customer would not be looking for one or has to call back to find out what happened. Also some of the representative need to be re-trained because I did not have to put in a claim if I knew I was not covered under my policy in which I do not have because I misplaced it and I wouldn't never been waiting for a email. But today was a much better experience even though I had to go through five representative to get this done but hopefully everything works out and that I will be able to get an email before tomorrow since I've been waiting since yesterday because I don't be off work that much and I must work.

We had previously used another home warranty company (not by choice but was selected for us through mortgage company) and were extremely dissatisfied with the customer service. Select was highly ranked and so far their service is wonderful and one hundred percent better than the last home warranty company we used. The ease of signing up and submitting claims online is great and we could not be happier with the switch. We will definitely be Select customers for years to come.

Great job by Bruce. Thanks. Things went well. I was told of other savings options and was not pressured. He explained what was needed, how I qualified for things and what my financial options would be. He broke it down by year to help and showed me the great savings it could be. I would recommend him to speak with others who call so they can have the same experience.

I made a claim for my AC Unit. SHW sent a contractor to my house, who basically told me they had been dealing with them for years, and they were not going to pay for my unit to get fixed or replaced. Well, after 3 additional contractors, and much $ spent out of my own pocket, they were right. Yes I have a Freon leak. Yes, I'm willing to pay that portion of the bill. However, there are many additional things wrong with the unit. I just wanted some help with the repairs. I had to hire my own contractor for second and third opinions, and they still denied the claim. Why make your customer pay additional $ to other contractors if you are going to deny them? They would not meet me not even 1/4 of a way to help me fix my AC Unit. What good is having a home warranty when they will not help you fix your home repairs??? Never again!!!

The Select warranty representative was awesome. His representation was excellent. The customer service was by far the best I have encountered. Saved a lot of money. Appreciate the honesty. Gave me plenty of information, convinced me the right company for me would be Select. First time buyer of the company and hope my service is as good as Jeff claims. This will be my first home I have bought on my own and hope Select will be there when I need them.

I filed an only claim on my leaky roof on July 7, 2018. I followed up with a phone call and was told a local roofer has been dispatched and would call me asap. After 2 days with no call from a roofer I called SHW back and was told I would be contact by the roofer but they could not provide me the number of the roofer that was in their network. After a week I under up finding my own roofer and paid out of pocket. Submitted paper work for a claim that was decline because I didn't wait for their roofer.

I was not aware that I would billed monthly fee already prior to the actual start of my policy. This may in future affect my feelings on the service. For now I will overlook this and give the rating below. Please apply the discount asap! Plus nothing was mentioned about a 200 off + 2 month free. Adam ** at (855) 267-3532 ** why didn't you mention that? Would have been nice to save a little money! Again not really happy about that. This would influence my recommendation to others if this is not addressed.

My oven on the bottom won't come on. But the top of the oven works. It's a gas oven. And last week my washer stopped spinning but it starts and the water is working. I need a repair person sent out please. I've had no problems with Select Home Warranty yet. But I hope they can fix my appliances. The customer rep was awesome when I signed up. Jeff ** was excellent at what he does for select. I hope that they give him the recognition he deserves.

The staff of Select Warranty are very prompt in responding to your request and they are a very friendly staff. I was able to submit a request for a quote and almost immediately was contacted by a staff member to help me with completing my request. They were able to answer all of the questions that I had. I also secured a good policy and I look forward to working with them through any issues I submit.

I spoke with a team member named Tom **. He was professional, friendly, and personable. He explained why my claim was denied and tried to rectify to the best of his ability but was overridden by his supervisory team. I was ready to cancel. He went to bat for me and bent over backwards to keep my business and he succeeded for now. I give him props for all of his efforts. I will admit though, it is wise to assess the age of your home and covered systems/appliances before expecting them to be covered. It seems home warranties are not meant for older homes or systems.

David ** was a very courteous and knowledgeable employee. He took the time to explain the pricing and the best price for me. He was patient to answer any questions and to help me find a fair and best price for my needs. I would highly recommend him as your employee. I have just purchased her a three-year agreement so I am on sure yet of your response time and knowledge. I would recommend this company to my friends and family. I hope I do not have to use this policy but if I do I’m glad I purchased it.

Select Home Warranty impressed me at how quickly they reached out to me with information. Within moments of filling out the quote information request page, I received an online text message, e-mail, and telephone call! I was dissatisfied with previous warranty experience through another company. The SHW representative was patient in listening to my concerns and answering questions. There were some great offers available, but I wanted time to ask my husband and think about it. I was grateful that the SHW did not try to pressure me into making a hasty decision or overextend my budget. My husband and I were very pleased with the experience and we chose SHW!

After being without home warranty for over a year, I was beginning to feel a bit exposed, so my husband and I agreed it was time to secure ourselves. Well after speaking with Abraham, I am so glad we chose Select Home Warranty. Abraham was so patient, understanding and polite. He set up our agreement and introduced us to more savings. It was quick and easy!! Thank you, Abraham and Select Home Warranty. I will definitely be referring my friends and family to Select Home Warranty.

I would like everything sent to me on paper not the computer, as everything gets erased. Just feel better with contract in hand. The gentleman was very informative, but like I said I need paperwork. Especially due to our ages the kids will want to see this. They are very protective of us. Thank you.

My service rep was Kevin **, I receive clear information about the home warranty and I felt all of my concerns and questions were met during our conversation. If a friend were interested in this type of service I would recommend this company to them.

The process was professional and detailed. The coverage options were varied and very complete. The customer service/salespeople were very persistent, but managed to maintain a professional manner. Your many coverage options made it easier to fill my coverage expectations.

I am satisfied with my coverage from Select Home Warranty. Customer service could have been better but I was pleased after a second call. They got back to me via email and phone in a timely matter to address a claim. The contractor used was very professional and very kind. He was very concerned and expressed the problem of my roof in a way I understood. I appreciate the way Select handled the claim (roof). Thank you!

Abraham ** answered all questions concerning a warranty. Was very knowledgeable on what it covered. The price was fair. Looking forward to great service. Will recommend to friends and family. l want the warranty to start on December the first. Was told no problem. If service is as good as buying warranty I’ll be a happy customer. l look forward to read contract and make sure everything we discussed in it.

I received an email and I wanted to get service because of the good rate. When I called in I was given even a better rate. I think that was outstanding customer service. My contract was sent out immediately when I paid and I'm looking forward to doing business with Select Home Warranty in the upcoming months. I will be referring them to friends and family. Sam was an excellent customer service salesman. He understood their product and their services and the cost was explained.

Jonathan was very thorough in explaining the options. He answered my many questions and was very patient and accommodating. I looked around at other home warranty companies and found Select to provide the best value. I would definitely recommend this company to family and friends. Select offers specials that help make this program affordable. Having this policy will give me peace of mind that any future issues will be addressed with wonderful customer service. Thank you Select Home Warranty!

I had another policy with another company and the price had gotten out of my price range - I reached out to Select Home Warranty and Zachary ** and after phone tag (my fault) I was given a great price and it is so much less than the one I had before and so is the service call charge. Looking forward to same great service when I need it! P.S. The price is so great I am now telling my friends they need to change - why pay more for same coverage???

Contacted Select and actually used my own AC repair company. The process is somewhat tedious considering the customer service is out of the country. Hopefully, I will not need to use again but since I have an Idea of how things work it will go better if there is a next time. AC is working fine now. Hopefully, customer service will be more informative and make things easier. I have another home that has the warranty and hopefully will not need to use but everything will work out.

Kevin was very friendly and helpful and offered us discounts on both policies that we got when paying in three monthly installments. We appreciate his help and great service. I would definitely recommend to friends and relatives. Thank you for the great service.

Michele was very nice and helpful, I look forward to being with Select Home Warranty for a long time. My prior home warranty company we had for 10 plus years and they drop the ball on great customer service. I look for prompt and efficient service and a overall great customer service. Our experience with the last company was disappointing and the reps with so far have been very nice and do not rush their customers off the line. I hope we continue to have the continued service for a long time.

Bruce is doing good job selling policy. He trained well to convince customer to purchase. I like to see how this company doing keeping promises in compare to other companies. All these companies from NJ and have mix reviews. All reviews I am reading are mix. Some are happy and some are ready to get out soon from the policy. I have some bad experience from home policy so I will be careful. Thank you Bruce.

I pay you every single month~no delays and no excuses. Your job is to provide me with the service that I pay you for. Just to be clear, that service is to provide me with a qualified professional who will fix my problem in a timely manner~no delays and no excuses. Why am I asked to find the professional, refer them to your network, pay them for the service~which you can then refuse to pay? When I broach this with your non-English speaking customer service representatives they become verbally abusive and inform me that I am not listening to them. Why would I want to listen to excuses? You agreed to a service. Follow through on that please.

Worked with Mark ** who answered my questions and made me aware of the coverage under the policy and that it was a repair or replace policy. The coverage was pretty extensive so that made me happy. I had a pleasant experience working with Mark. I am happy with the policy plan I chose. I am hoping my experience in using the policy, if necessary, will also be pleasant. There are several companies in the market that have good reviews so I am hopeful that Select Home Warranty provides good service when I need it.

Great communication. Cheaper rates. Unfortunately since I couldn't afford the 399.00 up front I was not able to get the 2 months for free. My payment will be 1/2 of what I am paying through AHS. Why not be considerate of the people that have to pay month to month and give them the 2 months for free just for changing over from another company such as myself from American Home Shield. The Service fee is cheaper as well. Thank you.

Very in depth explanation of all coverages that I now have with Select Home Warranty and payment options explained thoroughly as to what my payments will be each month as well as what options are or will be available at a later date. Overall a really very pleasant experience with this home warranty purchase and with the sales rep Abraham. I will definitely recommend Select Home Warranty to my friends and family and anyone who's searching for the right home warranty.

All the reps were easy to speak with and answered questions fully. Zachary and Kevin were the primary people I spoke with. After review of contract all my additional questions were answered. Would recommend at this time this company. Hopefully if I need them this is how they do business.

Bruce was very courteous, professional and knowledgeable about the services offered. I have always had my home warranty with American Home Shield and have been dissatisfied with the service received. Finally had the time to research other options. Bruce made this a very seamless process for me. The coverage is comparable to what I was receiving but the cost was less. Thank you and I look forward to a long lasting relationship with Select Home Warranty.

The representative I dealt with had a great personality, was honest and incredibly helpful. I highly recommend this company. He really went out of his way to help me out. Not stuffy like the other companies I have chatted with. The value in regards to the customer service matched with the value of the product and the coverage I have not found anywhere else on the internet. Not to mention they have a fantastic rating.

I was really pleased with how immediately I was able to take to a Select representative. Jeff was very pleasant and patient with me. He answered my questions so that I was clear about the cost and coverage of the warranty. I was pleased to learn about the discounts that are offered. Presently, I am with another home warranty company and Select seems by far more efficient. I look forward to doing business with Select! Thank you Jeff!

Select Home Warranty offers a full array of home appliance and system coverage at a competitive price. Consumers can submit a service request online 24/7/365, including through the internet. They have a reasonable $60 deductible on any services performed by their network technicians. Select does not require a prior inspection purchase. The company has an extensive network of service professionals and offers a 60 days artistry guarantee on their services. They can be a great choice for homeowners looking to ease their wallet, while still keeping their coverage.

Jeff ** did a great job getting me started. We read great things about the company. He was nice courteous and polite. And knowledgeable about the product. I hope we never have to use it but it's good that we have it.

This has been the worst investment I've made. My clothes washer machine broke, I called to put in the claim, Select Home Warranty sent a technician who was NOT certified to look at the computer of the machine, only the motor. Per his diagnosis, the motor was broken, however, there's no way for us to know whether or not, the computer is also an issue. After chasing to get an update for 3 weeks, I finally get approved for a minimum of $150 because according to them, the policy is not in full force until 90 days, even though, I have an email from their salesperson confirming the days that it becomes active. Moreover, today I call them to get an update and I'm told that if they send another technician who is fully certified to look at the machine, I will be charged another service fee - granted that the first time, they should have sent a person that is fully certified to do a good job.

I just purchased a new home and my agent signed me to Select Warranty. Since I've been a client they have not helped me. I called and ask to cancel. It's a 75.00 cancellation fee. I wished he could have found a better company. . This is the worse company I ever been with.

I called for a WH repair, on the 28th, the tech said that I was out of his service area, it is now 10/03 and I still have not heard back from Select Home Warranty for a new contractor to fix the WH. I have called them three times now, and they apparently have no supervisors only an email address to lodge complaints. I filed a second claim for a faulty Washer, and when I called the repair place, they told me they do not work for Select Home Warranty anymore and have suspended their account. Not only that, the contractor was an hour away from my residence. I am still waiting for a contractor on that issue as well. They have since escalated my claims, but it has been two days now and still nothing. What a scam of an operation!!!

Highly un-ethical business operations with no integrity, questionable service model and network of repairmen. None of the network service providers seem to be getting paid at all -- which brings the question on their legitimacy. Looks like they trap the customers and then harass and torture them. It has been 5 days now and nothing has happened and I am without my primary kitchen appliance at this point. Since I am in a contract -- I cannot switch unless I am willing to forego my entire $345 money.

Home owner looking for best deals for home warranty. I do not for the government I was just looking for the best deal online. I do think I would recommend you to friends. The person I spoke with was very nice and he tried to upgrade the sale. The website for Select Home Warranty was also set up easy to follow along and I was called back the very next day. Thank you very much.

I gave the company 2 stars because when you speak with the customer retention department, they are responsive. I have had the warranty for about 1 year and signed up due to the great pricing and I had what I thought was the top plan. I have filed several claims with the company, only one of which went through (garage door opener), all others were denied. Even before I could get to the denial process, getting the technicians to the house was difficult. I had to call them several times, one technician said the company had not solidified his contract (even though they were sending customers to him), one technician forgot to submit his diagnosis which delayed things about 1 month, and the last told me he had concerns the company was fraudulent.

I called them and said, my AC's fan doesn't work. Also it was rainy in Houston and it seemed it was leaking... After 4 they didn't show up!!! I called them. They said, "Your AC is leaking and we don't cover it!!!" I said, "Don't you think you have to call me because my family and I are waiting and have horrible time? Also I am not AC technician... You have to send a technician here to find out the problem, then if the problem was just leaking, I paid you $60..." They realized if the problem is fan, maybe it cost too much for them. I called them 3 times and they never sent me someone.

Nice and friendly service. Very knowledgeable about the product and how everything works. Had a nice attitude and answered all my questions that I had. I would and have recommended Select Home Warranty to friends.

Bought the policy. Wish I could pay for three year policy every year instead of upfront. Company should have this option of paying yearly instead of upfront for all three years. Please provide all different options online, so that people can choose and don’t have to call you. Provide service fee details also online itself. Hope it will help if I need it.

Mark ** was knowledgeable and filled me in on all the specifics without being pushy. This was not the case with other companies I had contacted. I also liked the ability to use local tradesman, as long as they are certified. The multi-year plan Mark presented to us fits our budget and our needs, especially since our home is relatively new. The reduced service fee seems very competitive and attractive, going forward. Being able to lock in the price is important for those of us on fixed income levels.

The communication was great. Quickest it has ever been. After submitting my claim, I received a call back within 10 minutes. I also recieved my denial the following day. Typically, it can take multiple days. This is another claim, not covered. Coverage is really poor. Many things are often not covered, for one reason or another. I have had this claim for nearly 13 months and only one claim has been approved. Very similar experience for my daughter as well.

We had our 6 year old GE dishwasher stop working and put a claim in. They could not repair it, so rather than replace it (as they advertise) they said they would send us a check for $150.00. We priced dishwashers at Lowe's, the cheapest was $429.00 and Home Depot the cheapest was $398.00. We are senior citizens on a fixed income and do not have the money available to buy a brand new dishwasher. You certainly cannot purchase one for $150.00. We’ve always had home warranties and have used most of the top ten companies recommended. Guess we will be looking for a new company and do more research and read the small print.

We just signed up for Select Home Warranty to cover our home appliances and we are very happy with the policy coverage and customer service thus far. My husband was pleased with his representative, Jonathan **, and found him knowledgeable and pleasant to do business with. We were so pleased with his product knowledge and the policy coverage that we bought it for both of our properties. It is nice to know that now an appliance problem will not turn into a financial hardship!

Told Select warranty representative that I have had no call from the assigned plumber for one week...and no calls returned. My Rep apologized, tried the company but only heard a recording. The Rep. send me authorization by phone and email to find and use a local professional plumber... To have them evaluate the problem and call the authorization department. This representative was courteous and fulyl aware of the proper procedure to help me fix my plumbing problem.

Jonathon ** was extremely helpful to me to make a sound decision on the type of coverage I should consider. I had reviewed a number of companies prior to contacting them, as I was determined to not hire a company that did not return my calls or accept my request for service again. I hope I won't have issues but I believe if I do they will be handled promptly because their staff made a strong effort in not the product and presenting the company well.

Website was very difficult to follow. Different discount would keep coming up on the screen and blocking information. Made it hard to get information and then all kinds of people called with different discounts. I did finally purchase the plan I wanted but do not know if I got the best price available. I hope I will not regret my decision to purchase this plan as several people want me to let them know if I am satisfied with your company.

I’ve just signed up with Select. Both phone reps were helpful and kind setting up my plan. They explained everything thoroughly and were patient as I processed which plan was the right one for me. They were very helpful in making the plan affordable for me. I told the rep that I could pay for a portion yesterday but I would need another twenty four hours before I could pay the final portion. The rep was understanding and fine with that arrangement. I feel confident I’ve made the right choice with Select Home Warranty.

Completely broke they came and replace all the air conditioning's components. They guy that came out was super nice and helped a whole lot. It did take a whole week for my claim to be finished on the 105 Texas heat but we were able to survive. The people on the the phone were nice too. It did take a long time though for me to get to a person.

Didn't place my first claim until almost a year after purchasing a contract with Select. I made the claim online and a representative called me the next day to finalize a few details and the repair service called me that afternoon to schedule a convenient time. The repair person came out fixed the problem. I am very please with the whole process. I have used other warranty companies and was not as satisfied as I am with Select.

Home warranty did a great job. They were Friendly and respectful of my time. They Solved my discount issues. They were also able to locate my referral and get them a month free. Home warranty also Offered me longer term service affordable to me. They were able to address all questions that I had about the service. They also offered discount to the military. The whole process did not take more than 15 minutes. Hopeful that this is an effective product for my home as service was great.

Representative was friendly and explained all that was required on my part. Then continued to save me more money, and even offered a second option, still saving! Sales agent was easy to talk to and understand the process. Very friendly and I hope when I need service, that the customer service I called will be just as friendly and cooperative as I am now. Thank you.

The Customer service Rep Sol ** was WONDERFUL! He was SO patient and understanding with ALL my questions and concerns. I'm so glad to be a part of such a great company. I recommend this company to others! I have coverage for the period I so desired. Thank you, Thank you, Thank you SO Much!!! GREAT Job. What more can I say... He spoke with his supervisor and made every thing happen.

Great job... My current home warranty is about thirty days out from expiring and I haven't been happy with the cost escalating each year along with poor customer service. I'd been with AHS for twenty seven years and have grown tired of the run around and poor service. Today, I received an email from your company prompting me to review your home warranty packages. I decided to research my existing home warranty package compared to your package. I decided to contact Select Home Warranty and was connected to a gentleman named Andrew. Good decision!

The worst home warranty company I have ever used. The customer service is awful, the representatives are not knowledgeable and the product they sell is terrible. This company will do everything possible to avoid you and not pay out your claim.

He did a great job Broker and he helped right away. Got the Home Warranty for my clients within 5 minutes. I would recommend your company to all my friends and Agents in the office. Why I chose your company is the rating of just short of being a 5 Star company. I will use you again. Richard helped right away and got things done for me. Had a great experience with Select Home warranty.

I hadn't received any info about my new warranty, called operator Mike and he took care of it. Michael was very pleasant and patient, I was not getting the e-mail he was trying to send to me with the info I needed. Once I got the problem fixed on my end he sent me what I needed. I have not needed to use the home warranty yet, and I feel better knowing that I have one now. Thanks.

Called them to set up service contract. They are friendly and courteous. Answered all my questions easily and quickly. Didn’t try to upsell me. Will update this review after my first service order, by happy so far. I had a previous service with a different company that was twice the price, but offered less service so decided to make the switch. Prefer company that will talk to you and answer questions quickly and honestly without any issues.

I was happy with the phone call as well as ratings for this company. I just signed up and have not used the warranty service yet. I hope that when I need to use the service, the company backs what they say they will. I am a contractor by trade and feel that with the value of what I am paying for this warranty and what they say they will cover, I will be ahead of the game.

Brad ** was extremely helpful and informative in purchasing a new home warranty. He offered me the best rates and the most coverage in a package. I felt very comfortable making such a large purchase from him (Select Home Warranty). If I had questions he had the right answers. He was very friendly and a well spoken man. I feel like I got one heck of a deal and peace of mind for the next three and a half years. Thank you so very much Mr. Brad **.

I recently purchased a condo with an included home warranty. The real estate agent gave a good review of the Select Home Warranty Company. I called the company to see if my warranty was in effect. The lady I spoke to looked it up and confirmed that it was an effect and then sent me a copy of the warranty via email. I was very pleased with her response. I would recommend the the company on the basis of this interchange. I have had dealings with other companies that were not so helpful.

This company is a total scam. I had my water heater leaked on Sept 18, 2018. I found that out when I went back home that night. Called them up, right away. Told them specifically, that the water heater is leaking at the bottom and at the middle. The representative took all information and told me as per my policy, it's covered. They just need a diagnostic report. He said they will assign a tech to come out and get the diagnostic done in 24 to 48 hours. In the meantime, I called the manufacturer to find out if there's any warranty left. There wasn't any.

When I purchase my plan the next day which was Sunday morning I receive 45 calls in 2 hours from 8:30 to 10:30 a.m. They left a message at 8:30 and that's all I needed. I was working so I couldn't call back immediately but they kept calling. Just fix that. It felt like it was a bill collector calling me. The guy said he only called me twice and he doesn't know who called me those are the times.

Phone service was readily available and helpful. I called several times and had my questions answered. The policy was priced comparable to others in the industry. I was also given two extra months of coverage. I was not going to buy any insurance but reviewed the policy and decided to buy at this time. We have a 10 year old home and felt we were at risk with many of our appliances so decided to buy the policy.

I am a Real Estate Agent and I have purchased a few Home Warranties for clients as gifts. I feel like they get a lot of coverage for the cost. But Most importantly the peace of mind is priceless! Especially when it comes to an asset like buying a home. Sol ** helped me purchase the policies. He called me back right away and made the purchase Fast & Easy. He made sure I received everything I needed via email and gave me his direct contact info in case I have questions in the future.

The agent was very helpful. Provided a lot of good information. He gave me information I didn't even think to ask about. I'd definitely recommend that homeowners at least call and get the information they need to make an educated decision about obtaining a home warranty. Had a warranty with another company and this was a far superior customer service experience! Along with a better customer service experience, they also offer many more service providers in the area. That will be extremely helpful when the time comes for me to get assistance.

I opened the case to get the repair done for electric oven where only two burners out of four were workng. But tech found infestation and assumed cause of the damage was due to bugs. I was hoping tech would have at least tested to find the real cause. Warranty company handled the case better by offering partial replacement cost of the electric oven. Not overly thrilled but better than not having anything at all.

Spoke with George in the Authorization Department about my washer. He was very good. He spoke with my contractor. Got my claim approve immediately for my washer to be fixed. The contractor was able to tell George the Diagnosed of the washer and to him the final price to repair while he was on the phone with him so I was well please with the service that was render to me on this day to be able to get my washer fixed. Thanks to George. Quick Help.

I was looking to switch from my current company and completed a quote online. It was very easy to get assistance and a rep called me right away. They covered all the items as my previous company and the cost was way more reasonable. The cost for the service charge was exactly what I was looking for. I received great customer service and a fantastic price when signing up. Would highly recommend this company to anyone.

The process took a little longer than I had anticipated, but it did come thru. This appliance is in a rental unit. The problem with the A/C was it was leaking quite a lot. I had my tenant stay on top of emptying the catch pan so it would not leak between the walls. She graciously did so every day. The air conditioner is scheduled for repair with a local air conditioner company. Thank you Select Home Warranty for your help in this extremely urgent matter.

I have had other Home Warranty co. And this one is by far the worst. I took this policy last year right after losing my husband and so far they have denied every claim that was supposed to be covered. First one week of his funeral my water heater broke leaking everywhere, they said "Well yes part of that is covered but we are on back order for water heaters so it will be 3 to 4 months!" I had to buy a water heater and pay for private installation then much later got a -very partial-reimbursement check. Since then three claims were outright denied. They are a sham company. I wish I had not paid upfront for one year.

I was told by the salesman that with this warranty I would only have to make the claim and pay my deductible. They didn't have anyone that would come out to repair my dryer. I had to find my own vendor, set it up, pay for it and then submit all the paperwork for reimbursement. I was told it would be no longer than 30 days. Today (34 days later) I have not received the reimbursement of $124.00. I called and was told that there was some sort of delay but they could not tell me what it was. The representative said he would escalate the reimbursement when we got off the phone. Somehow I do not believe that was the problem. They do not do what they represent and I feel they are taking advantage of me. I had to put up the money for the total repair and have not received anything from them in over a month. Not even an email. They have not hesitated to continue to charge me for the warranty in the interim. Changing companies!!!

Austin ext ** was very helpful in explaining the policy and its cost along with the coverage and restrictions on all appliances and working units covered. He waited for callback with credit card information even though he was missing his break. His help was greatly appreciated. Only concern is that the contract reads for 12 months but the promotion quoted by Austin was for an additional 2 months, so a total of 14 months should be listed. Please update.

I was very pleased with the guy that explained every detail to me of what I was purchasing for my father's home. I received my policy just as he described it was gonna be. I was so surprised to know that there was another type of insurance out there for things like this. I really appreciate the time you guys took out to help us. I recently had some stuff going on with my father's home. I went on the claim department, filed the claim, I talked with a live person to help me get this ball to rolling. The lady I spoke to was very attentive in explaining all of what the policy had to offer my father in his time of need. Thanks again Select Home Warranty. I will be passing this promotion on to my clients as well.

This company has lied to me and will not approve my claim stating I have a Freon leak. The contractor has called them 5 times and stated there is no leak and I'm still denied. My claim is on my HVAC System. The Compressor is weak and there is a blockage in the coil. I called them on 09/13/2018 and it's now 09/25/2018 my AC is still not fixed because they claim the contractor told them my system had a Freon leak.

Did not know that I had to add additional coverage because I had two HVAC Systems. They did not tell me before purchasing. Overall value seems to be good. Hopefully will never need to use this warranty. The person handling the call was seemed knowledgeable about the product but again did not let me know about the charge for additional coverage.

Operator was very helpful and understanding. I was glad to have spoken with him. I hope Select Home Warranty will deal with the service company and correct the problem that I had. In the future another customer will not have to deal with them and also have a bad experience. I do think they need to review their policy on covering new home purchases and warranty them better. Needing 3 yrs maintenance records on a new home seems like a very tough thing for a new buyer to come up with. Thanks.

I joined Select Home Warranty recently. Customer service was very nice in explaining, answering questions about home warranty. He was very nice in explaining it. Email few times with questions and they responded quickly. Overall satisfied. No claims yet. Gave me discount on the phone for paying for one yr. Reviewed contract which was not very complicated. Will see how it goes when I place a claim. For now it looks like a good deal.

Richard ** was very helpful on the phone, and I ended up enrolling both our properties with Select Home Warranty. I was super happy to hear about the coverage amount vs. the company we are leaving (AHS which has been terrible to deal with). Thank you so much for being here and better than competitors. I hope I won't have to use you but if I do I feel good having you as our home warranty company.

Seems every time we have had a claim they don't cover the item. We were told today that it's just a home warranty and it's for repairs not replacement of a broken covered item. Even though our garage door was covered they refused to replace it even though it could not be repaired. So we are out $60 for the service call and no garage door. We will definitely not be renewing this policy. It's worthless.

Buyer beware. Policy is a waste of money. They find any reason they possibly can to refuse payment and have intentionally non-specific language in fine print, to include their right to refuse payment for any reason (which they will find). I was denied a claim due to service that was performed on a system 3 years before I bought the house or the policy. Customer service is the worst. You are only allowed to speak to a rep who can do nothing more than log your call. They cannot answer questions and will only submit a request that someone call you back in 24-48 hours, but it usually takes 5-7 days.

The representative was talking very fast. When he completed my order he was about to hang up. I had to stop him and ask him for a confirmation number and for him to be clear about how much you all would be taking out of my account on that day. He was going very fast and just rushing off the phone after he completed the sale. I do not think that that is very good customer service.

Bought over 10 plans through salesperson Abraham, after being promised he would take good care of me. My $2000 fridge broke from one plan and Select wants to offer me $125 to replace it. This is after my tenant waited 10 days for the tech they sent to come back, who kept lying about waiting on a part he ordered. Now it's been over 2 weeks and haven't even received the $125. Awful scam of a company!

I spoke with David ** for quite awhile about what coverage Select offers, prices of some, response time for repairs or replacements and when available. Was very pleased and as a result decided to go with Select. David was polite, knowledgeable, offered various plans that I had not known about, suggested ones that might be best for me, and helped me select the one that I felt was the best. I can and would recommend them.

Rep was knowledgeable and professional and made some suggestions, was not pushy and accepted yes/no answers when offering suggestions. Got back with me in a timely manner and was okay when I said I had limited time to speak with him. The contract appeared as he said it would and everything was explained, When I decided to make some last minute changes on "add-ons" rep was fine with dropping some items to keep my price within my budget.

It has been a good experience so far... All I have done was sign up so far. I can't say anything else unless I need to use the coverage. If they are as helpful when something does need fixing, I had similar cover concept is so worth rage when I bought my home and it was great! The coverage is very worth anyone having, and you save so much money. It basically pays for itself if you need it once!

After receiving a professional informative email, I then received a very pleasant call from Belinda ** of Select Home Warranty. Ms. ** proved to be very knowledgeable and not pushy. When I asked if I could call her back, she was most obliging and offered me a good number with and extension. Having taken a number of calls and already having a home warranty policy, I wasn't quite sure about the company at first, but If Ms. **'s service is indicative of the company I am glad that I have chosen SELECT HOME WARRANTY.

I had purchased an appliance from Lowe's and was discussing purchase with a good friend of mine. They asked me if I had a Home Warranty Plan? The answer was "NO". They began to tell me about "Select Home Warranty Plan". They were telling me wonderful things about Select and I was thoroughly impressed with what I heard. I gave Select a call and the rest is history! Select was able to work with me based on my budget, lifestyle.They were very appreciative of my Service To My Country, A Veteran as well.

I spoke with Kevin on Friday and bought a home warranty for the home we purchased for our dgt. Kevin never pushed or pressured me into buying anything. As a matter of fact I am going to contact him about 2 more warranties. I had contacted another company 1st d/t never having a home warranty or knowing really what one was and guess what? The other male from the other company hung up on a potential customer. Too bad for them. Will never call them back and never recommend them. Way to go Kevin...

Just purchased a home warranty for my new home, after talking to Kevin **, he was very helpful and knowledgeable of the plans and what they covered. He also offered me a three and six-year option that I could not resist. It was an excellent value and with a low service fee, for the peace of mind. I am excited to work with and to be covered for any future issues in my home by Select Home Warranty.

Nice customer service, very professional attitude and reasonable prices for home coverage. I had other options besides them but the salesmanship was great. I like that they don’t waste time delivering a contractor to you if you and your home is in need. This is my first time doing business with them because I am a first time homeowner and have yet to actually have to use a contractor through them but after extensive research on similar services the price is almost too good to be true. A good handyman is hard to come by now and days so it was a risk I was willing to take to have a contractor hand selected and delivered.

Very fast and friendly. I have family members that of use this company and said nothing but good things about them. I have an older house and the salesperson said that was not an issue. Very courteous gentleman. They shopped around to find the best deal and feel like I found a with this company. I think it's a great value and a peace of mind that if something breaks that I have someone to help me fix it.

We just signed up for Select and the experience was excellent. Richard ** was our sales rep and he provided some excellent options for us that really fit our exact needs. Given that we own 2 homes, he was able to discount the service contract fee and even gave us an great multi-year discount offer as well as a discount for paying the 3 years of premium in full. I hope the excellent experience continues beyond today.

I have never used an appliance warranty company before so going into this I did not know much. Luckily I spoke with Johnathan and he was very helpful in finding a plan that suited myself and my family as well as working within our budget. The 3 and 5 year plans are definitely the way to go if you can afford them. Absolutely would recommend to a friend and will be using this company on future properties.

I did an online search for home warranties as mine had expired. I chose Select because of the ratings provided online. The gentleman on the phone was very nice and informative. I would definitely recommend this company to a friend. It looks like there are several items covered and I'm very happy with my choice. I hope to have great service with this company. The only thing I would prefer is to have a physical copy of the terms/items covered. I do like that it was sent in an email, but if I could have the option of it being mailed I would prefer that.

The representative for company was professional and friendly. Also easy to communicate with. Currently replacing a home warranty company that has lost sight of customer service. The premiums value for Select Home Warranty is better. There also other incentives for paying a yearly premium as opposed to monthly. There are several levels of service to choose from to meet individual customer needs. Customers may use a service representative of choice rather than someone you have issues with.

These people are terrible and should be investigated. They refuse to ever pay a claim. Send an invoice, not good enough, send a picture of serial number, still no good. All very rude on the phone and do not speak English. Second repair, leak in house, send tech, 6 months later, it's still not fixed, tech never came back, still water in my house. Please investigate these frauds. Please stay away from these companies and their fraud! They never repair, never follow up, and are very rude. Please stay away.

This is a great deal on the services provided. We like the additional discounts when signing up for the multiple years. We also like that you can add additional coverages if you would like to whichever package that you are selecting. We are satisfied overall with the process so far and hope that everything else will go as smoothly as the initial process. Hope we never have to use it but a smart idea to have it in place if you do. An appliance would cost more than the yearly fee if it needed to be replaced! Overall we think this a very good investment for anyone who wants to be protected in the future.

Looking for home appliance insurance. Was contacted within minutes of visiting site. CS agent was thorough, helpful, knowledgeable, and gave me a great deal. Zachary ** was the agent and he even helped me understand the landscape, other companies, and how to get the most out of this deal. What else can I say? I actually enjoyed the process and it wasn't hard to do.

Adam ** from Select Home Warranty was very knowledgeable answering all my questions. He did not pressure me into purchasing anything I did not want, but explained all the different Warranties. He was professional, personable and asked if all my questions were answered to my satisfaction. Great customer service. I would recommend him as a trainer for new employees. If in the future I have any more questions about Select Home Warranty I w/o up ask to speak to him about them.

Customer Service was excellent. I filled out the quick quote online form and within 1 minute I received a call from Zachery who answered all my questions. I was impressed with how well he knew the ins and outs of her product. He explained how to submit a claim, and how the company dispatches technicians. He was even able to customize the coverage and get me a better rate than what I received online. Overall I was very impressed.

Great customer service with Sam. Great rates, good service call fee, came highly recommended by several friends. Looking forward to and hoping not to having to do business with them, but sleeping more soundly knowing that our systems are covered. Everyone I spoke with from start to finish was just wonderful. I can only he any call in we have might be handled as well and easily as our initial phone calls for the setup.

The customer service represents was very knowledgeable and when I asked if my policy could be sent via mail she said sure. I explained to her a lot of times my emails doesn't come through. She was pleasant and helpful. She answered all my questions. I was completely satisfied with she told me about my claim. Wanted to know about my appliance and what the problem was and she told within 24 hours I would hear back, well I heard back in about 10 minutes. I thought that was great service. Keep up the good work customer service.

The reason I picked Select was based on how customer complaints were resolved. This has more bearing on why I chose Select over other warranty companies. When and if I have claims I'll provide a more accurate rating. My current rating is based on the conversation I had with Richard this afternoon. We discussed the key items that are subjected to repair. The last warranty company wouldn't cover my HVAC due to poor salesperson interruption of what the HVAC system was. I asked Richard if the HVAC was covered and he actually understood it's both heating and A/C. He also was saying they have a large selection of contractors resulting in repairs made within 24 hours of submission.

Just signed up with Select Home Warranty after being taken advantage of by another company. They rarely could get anyone out to fix our issues and when they did it was a huge hassle. We still have issues they left unfixed or not fixed at all. We are hoping this company will do better and so far by the reviews, they will. The process was quick and easy and the representative was very friendly! He let us know all that was covered and gave us detailed information. Looking forward to dealing with this company.

I signed up for a Home warranty with Select Home warranty in June 2018. At the time of signing up the agent sweet talked me into extending my warranty for a 3 year contract, and no mention was made that the warranty covers replacement cost of the equipment/appliances in the home and not the appliance itself. This was after they were informed fully well that the house was built in 2000 and the equipment in the house are older. Since no disclosure was made as to the nature of the coverage - based purely on good faith - I went ahead and signed up for a 3 year contract. Subsequently - now 2 weeks ago we noticed that our water heater was not working as well as it should - (Takes longer to heat up and produce water). A technician was sent to inspect the equipment. All that he did was ask us how old the equipment was and told us that it had to be replaced.

I spoke with Alan ** today and he was very well versed in the products, discounts, extensions in the number of years offered, etc. that is offered by his company. He was very personable too and he made it very easy and comfortable to purchase a home service plan. I look forward to having the peace of mind of having this plan. I personally preferred the Premium Plan. I purchased for five years due to the discounts and rewards offered. Of course I haven’t used the plan yet as I’m still in my 30 day waiting period.

Took 6 weeks to get a service tech out for 2 claims one was pool heater second was clothes washer. Upon contacting other local appliance and pool contractors they shared the many alike stories of previous experience working for these crooks and explained why they wouldn't accept any work from them. I had over 38 calls into the customer service number always asking to speak with corp., or a manager, or someone who can handle this. 6 weeks was just not acceptable to go without a clothes washer with family of 4, with wife 7 months pregnant when this all began.

I want to thank the salesman for being so polite and letting me know all about your Warranty coverages. It is a great Warranty to have, and since I'm a senior citizen and disabled, this Warranty will help me more than I can say. I am happy to have gotten the knowledge about this and have paid my first month's policy fee. I am waiting on my paperwork to come in the mail so I can read over the Warranty coverages. Thank you.

I was never sent a copy of the contract. The rep was able to take care of it immediately. I also needed to know the payment dates for my next 2 installment payments. This was also handled expeditiously the rep was knowledgeable courteous, and very professional in the manner in which he took care of all of my concerns. It would be great if all customer service representatives conducted themselves in the same manner as the gentleman who took my call.

We worked with Abraham at Select Home Warranty and felt that he was very friendly and informative and helped us to decide what coverage we needed for our home warranty. We had checked with several home warranty companies and spent some time researching and checking reviews before finally deciding to go with Select Home Warranty. The warranty service that Select Home Warranty provides is very comprehensive and a superb value. We are delighted with their warranty program.

Purchased this policy for 5 year term. About 1.5 yrs in water heater needed to be replaced, they found a way to wiggle out of giving us a dime! Next, about 3.25 yrs in the a/c unit blows needs to be replaced. AGAIN they came up with every excuse about why they cannot help us with the cost of replacing it... They asked my husband some questions when he initially called knowing that they would not be able to help us (as a result of his answers) and NEGLECTED to tell him right then that they would not be able to help us. We SUFFERED for 2+ days in 100 degree heat fooling around with them back and forth to be told they can't do a thing! This is only after they tried to dispatch a person to do the job that has horrible reviews online about showing up drunk and stealing from clients!!! Long story short... AVOID AT ALL COST!!! Get with a company that will be there for you when you need them!

Customer service was extremely friendly and was upfront and honest about best prices. Also very fast to respond to any questions that I had. Pricing is fair to many other home warranty programs out there. Had a miscommunication about warranty add ins and they were fast to get it fixed. Also offer great programs for extended warranty options. Would recommend this company to anyone that is looking for a good home warranty. Also have a very reasonable service fee. Do not expect any issues going forward.

I used to have American Home Shield but was not content with customer service. They took forever to find me a contractor and once they did they couldn't do it right away. They finally let me pick someone but they took forever to reimburse me the money. The contractor I used to fix my A/C suggested I use Select Warranty instead. Glad I did... great service, many options, and less expensive too! I went with the 3 year plan on both houses. The peace of mind is worth it for me in the end!

Jeff was terrific in all areas. He answered all of my questions. He was concise and efficient. I had another company and they did not cover other items of concerns such as my hot tub and furnace which Jeff said is covered. In addition he also stated my pipes outside, underground, are also covered to 100 ft of my house. I'm very please as a new policy owner! I called another company first and hey actually hung up on me!

I looked at the plan online and was shopping for others. I received a call back from Jonathan who offered me an additional discount, but did not pressure me to order at the time. I continued to shop and called back a few days later and bought the plan. The only negative was I received an additional two calls from others at Select. After telling the third person that I was working with Jonathan, he stated he would make a note and I did not receive any more calls.

I paid the entire amount on the 13th of September. I spoke with a gentleman and he told me I was on the wrong list and he would take care of it. When I paid in full, the original form said I would have roof leak coverage. However, when I looked at my contract it was not listed. I was also told my service call would be $60, then I read on the contract it is $75. I need an explanation please.

I had a good experience with my salesperson, he answered all my questions and wasn't high pressure selling at all. I feel much better knowing that if something breaks that's covered a service professional will be dispatched and the issue will be resolved. This way I don't buy extended warranties with each purchase of stove, fridge, dishwasher etc. With winter coming and my furnace aging it's nice to know it's covered as well! Jeff was even able to advise on future need questions that were helpful in making my decision.