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Select Home Warranty Reviews

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About Select Home Warranty

Select Home Warranty offers home warranty plans to cover mechanical wear on appliances and systems. Coverage is available for single-family homes, mobile homes, condos and rental properties. Select Home Warranty contracts are renewable each year, and the company offers discounts for multiple-year coverage.

Visit www.selecthomewarranty.com
Pros
  • Transferable warranties
  • Roof coverage available
  • Frequent discounts
  • Claims service available 24/7
Cons
  • Some reports of delays in service
  • Service call fee due every time a technician visits
  • Not available in IA, NV, WA or WI

Select Home Warranty Reviews

Over 10k reviews since 2013

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    1 featured review
    How do I know I can trust these reviews about Select Home Warranty?
    • 4,954,587 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 84 Reviews 12225 - 12375
    Verified purchase
    Sales & MarketingRefunds & Payouts

    Reviewed Nov. 7, 2018

    Original order handled very professionally and nice with assurance that cancellation or changes would be no problem. But it was NOT that easy! Salesperson continued to "push" for longer contract when I changed to a shorter one. Not a pleasant experience. Also I never received copies of both contracts nor any confirmation of my refund being processed. Your advertisement stated $150 off but you gave no discount for military or dual contract after I cancelled the 5year contract.

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    Customer ServiceClaims HandlingCoveragePunctuality & Speed

    Reviewed Nov. 7, 2018

    I purchased an annual plan last year. I made a claim on items covered. When I filed my claim they said it was covered. When a month plus passed, I called. I was told that they didn’t receive my claim. I checked, they did. I sent it again while I was still on the phone with them. I asked them to confirm it with me. It never happened. I called again. Nothing ever happened. I tried to file a different claim a few months after that thinking it was just a fluke. Same unhonorable business. I then received a random letter saying that they only cover up to the amount of a low number, not the same as what I was originally sold.

    It wasn’t even worth buying the warranty. I call fraud! Such simple claims to avoid. I can only imagine how much they have paid to keep the reviews high. I too read the reviews before buying. They had the nerve to keep calling my phone and sending texts so much I had to block the numbers. Funny how they contact me now to get more business. Bottom line... Don’t waste your money! Dissatisfied from absolutely no service. Facts. I plan on contacting the Better Business Bureau as well.

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    Verified purchase

    Reviewed Nov. 6, 2018

    Fred ** was very good to work with to get signed up for this service. He was very knowledgeable and patient while I decided what I was going to do. I hope that this is a good decision and that it will be a lifesaver if we have problems with any of our appliances.

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    Customer ServiceClaims HandlingCoverageTechRefunds & Payouts

    Reviewed Nov. 6, 2018

    I filed a claim with this company for my furnace that wasn't working properly. They sent out a scammer who sent a repair ticket saying my furnace was 7 years old and needed 3 sensors. I tried explaining to them that this was a new construction building that I purchase in March and everything was new. They requested pictures which I sent. They insisted on me sending three years of maintenance record on something that was just installed and only been in my possession for 5 months.

    Later I received a letter in the mail stating they will only cover $150 of the cost of the furnace because I couldn't provide 3 years of maintenance records. I was very upset about this and when I spoke to the customer service rep, I became SO FRUSTRATED because he kept saying I need the records, I requested a refund because I paid $900 for any emergency repairs and now they want to adjust the payments in their favor. I never used the service. They haven't did me any service. The company ends up sending me $11.68 out of my hard earned money that I didn't get any service for. I ended up getting my furnace fixed on my own and all it needed was the sensors cleaned because it had collected dust. The contractor that was sent was a scammer and caused all this, and he was hired by them not me.

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    Verified purchase
    Customer Service

    Reviewed Nov. 6, 2018

    My experience with Select Home Warranty was EXCELLENT! The representative was very knowledgeable of the different warranty options. The representative was very professional. I look forward with doing business with Select Home Warranty. I've dealt with different warranty groups on the past and none like the professional team at Select Home Warranty. I will recommend Select Home Warranty to all my friends and family. In this day it is hard to find people that will take the extra time to thoroughly thru all the options and answer all my questions with clear answers.

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    Verified purchase
    Customer Service

    Reviewed Nov. 6, 2018

    I am a new customer. Alan the customer service rep was very professional & helpful. Walked us thru the many options of our choosing. This seemed to be a smooth transaction. I would commend him on his expertise and recommend friends to look into Select Home insurance. Alan was very thorough and understood our needs. He gave us the best options and very knowledgeable, very courteous. I am truly happy to say Alan ** is one person that is exceptional to be on your team.

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    Verified purchase
    Coverage

    Reviewed Nov. 6, 2018

    I actually have no experience to the performance of the warranty company as I just signed up. Signing up was easy but I visited the website after I signed up and was offered 150.00 credit, should have waited as I only got a 100.00 incentive. My salesperson was very knowledgeable. I purchased the Platinum Care Warranty with free standing ice make coverage. I do not see it listed on my plan so hopefully it will be there if I need it. The truth will be in the performance if ever needed.

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    Verified purchase
    Customer ServiceClaims HandlingCoverageTech

    Reviewed Nov. 6, 2018

    I bought Select Home Warranty in Dec 2017 for about $350. In Feb 2018 burner coils on my electric range stopped working. I made claim and they sent a repairman to fix it. Had to pay 45 dollars for visit. Then I was told that I have to pay for parts (around 250 to 300). I did that and they fixed it. Next my AC fan motor went out in Aug 2018. They sent a guy to look at it and his estimate was 700 dollars to get the AC motor. Select Home Warranty said they will pay only 200 in this case, and I have to pay the remaining 500. I did my research on the motor and found that I can get the motor online for 150 and a local guy can install it for 100. So I bought the motor myself and had the local guy come and do it. So they never did anything about my HVAC claim.

    Next my LG refrigerator went out. Their repairman said, that the issue was with a bad compressor and motherboard. For 2 weeks there was no call from Select Home Warranty. I called them back to check the status and they said they will look into it. A few minutes later I got an email from them saying HVAC claim denied because of Freon leak and that it's not covered. Then I sent in their repairman's diagnosis report. They again denied the HVAC claim, when I was talking about my refrigerator. Finally I worked with LG directly and they diagnosed it as a faulty compressor. They did the repair for under 400. All parts were still under warranty. Clearly Select Home Warranty could have helped here, but they chose not to. So this is my experience after buying their warranty. In all I think I spent some 500 on this warranty in terms of trade call fees and the initial amount. It was a total waste in my opinion. DON'T BUY. DON'T BUY.

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    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 5, 2018

    Abraham was my agent. He was very polite and had answers for all my questions. Our house is 11 years old and is probably at the point where we will see some appliance issues. He explained the contract and service process in detail: What is included in each system and what is excluded. Appliances are like replacements. HVAC includes one replacement per year. Service calls are within 8 hours of notification and cost x number of dollars. He then looked for additional discounts such as the one for veterans. We are happy with Select Home and look forward to working with them.

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    Customer ServiceTechSales & MarketingPrice

    Reviewed Nov. 5, 2018

    I had American Home shield for many years and decided to change companies when I was not satisfied with new contractors they hired. I chose Select home warranty as our new service in July 2018. Price was good, service fee was good. I finally needed their service for my Garbage Disposal on November 2nd, 2018. Called for service and was told that they can only offer me a payout for $75.00.

    They refused to send a service contractor because item is not repairable. I explained I don't want it to be repaired because it burnt out, just want a replacement. Then I was told item is not replaceable. Best thing for me to do is either buy one and install it myself or hire a company to replace and restore and they will cash out. I in turn told them this is not what I am paying for... And I want to cancel my warranty immediately because all I need is my A/C to have a problem and get this same response. I am not taking that chance. After several individuals tried to talk me out of it, they finally canceled. I went onto my account this morning, November 5th, 2018 and they took another month fee. This company is definitely a scam.

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    Verified purchase

    Reviewed Nov. 5, 2018

    Nathan was so easy to work with helping me setup my account and pick the best plan for my home. I also checked around with a few other home warranty companies before contacting Select, and they had by far the best valued plan! I would highly recommend this company to anyone looking for a home warranty plan! Oh, and their roof leak warranty was an added bonus that I was definitely not expecting! Again, very very pleased with my experience with Select this far!

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    Verified purchase
    Customer ServiceCoverage

    Reviewed Nov. 5, 2018

    Had a great experience. Great customer service. Very great value for the coverage. Paid about the same for and a half years of coverage as I did with another company for only one year of coverage. Sales representative was very nice and explained all of the options available to us. Very good deals if you choose for longer than one year. This was extremely good value for the coverage they provide and the service fee is 30 dollars less than what we used to pay.

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    Verified purchase
    CoverageTech

    Reviewed Nov. 5, 2018

    Fred is a great representative for Select Home Warranty. He is very informative and helpful. I was comparing against 2 other companies. Fred was patient and answered all my questions and he addressed all of my concerns. Select has an awesome low service visit charge, allows you to lock in a low rate for multi year plan, and you can even use your own technician! Major systems, appliances, electrical and plumbing systems, as well as roof leaks covered! Select offers great plans/terms, has great representatives, and is an great company! Thank you for looking out for us!

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    Verified purchase
    Customer Service

    Reviewed Nov. 5, 2018

    Bathroom fan unit - Customer Service was helpful. Due to the size of the repair, we were told to fix it and we would get reimbursed by SHW. The cost of the repair was $195, however we were only approved for reimbursement of $75. If a technician came out we would have been charged $60 and they would have repaired or replaced the unit. But since we were told to have it fixed, minus the $75 reimbursement, we still needed to pay $135 to have the unit fixed.

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    Verified purchase
    Customer ServiceClaims Handling

    Reviewed Nov. 4, 2018

    This is the first time putting in a claim, the agent was very helpful and explained the process. I know she cared that my appliance was not working. She explained how the service agent would get called and when to expect his call. I also liked how she sent me my contract again in the mail since I deleted the original email.

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    Verified purchase

    Reviewed Nov. 4, 2018

    Everything went well. Happy with the warranty. Kevin was very helpful. Explained everything I asked. I will definitely be using warranty when need it. Thank you for helping me save money when I will need it. Very glad got this. A friend at work told me about it and said he has used a few times throughout the years

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    Verified purchase
    Customer Service

    Reviewed Nov. 4, 2018

    The service representative was excellent to work with. He communicated with me via email because that was what worked for me. After I finish working I had a chance to call and finished my questions and began my warranty coverage. The customer service representative was very helpful and knowledgeable. He was a please to speak to and I had no trouble understand him. This is my first home warranty and I feel like this company will be great to work with.

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    Verified purchase

    Reviewed Nov. 4, 2018

    I was amazed at how easy the initial sign up process was and the sales representative was very informative and helpful. He even provided me a bigger discount as well as longer term options without asking. I have worked with other home warranty companies in the past and haven't had the best experience. I really look forward to working with this company and feel relieved to know I have protection for my appliances in my new home in the event anything is broken and needs repair. So far I would recommend this to another person.

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    Verified purchase
    Customer ServiceCoverage

    Reviewed Nov. 4, 2018

    The rate provided by Select Home Warranty was pretty reasonable and discounted. I compared a few others and this seems much better. I subscribed for the full platinum service, which covers almost everything in the house including HVAC, plumbing, appliances, electric, gas and the like. I found this service online and so far my experience has been great. I expect the service will be equally good. My experience with the customer service was also good. I will add more reviews once I start submitting claims and get the expected service.

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    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 3, 2018

    Only reason I gave them a 4 star was because I renewed home warranty and had to call to get copy of my contract/policy. Was transferred to several different people before I again request a copy of my policy emailed to me. The price for this warranty is very competitive and it can be transferred to new home owner or move with you if you do move before the time period is up. Great value for the plan.

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    Verified purchase
    Customer ServiceCoveragePunctuality & Speed

    Reviewed Nov. 3, 2018

    I called Select Home Warranty on November 1, 2018 to let them know that I purchased a policy on October 11, 2018 and that I had yet to receive confirmation of it. The person I spoke to was very pleasant and apologetic. Within minutes I received my email with confirmation and my contract attached. I was very pleased to received such prompt and courteous service. When I called, it was pleasant to have a person answer the phone.

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    Verified purchase
    Sales & MarketingPrice

    Reviewed Nov. 3, 2018

    Did a good job but the salesperson needs to be upfront when selling their policies! There were some things I didn’t know but am ok with it now! So far good experience. Did excellent on my heater. Great job. The garage door problem was an issue. The quote from you all was extremely low in a new opener. Had to have my son install after we went and purchased a new one. The company you all contacted wouldn’t do the job for the price you all allowed!

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    Verified purchase
    Customer ServiceClaims HandlingCoverage

    Reviewed Nov. 3, 2018

    I had shopped around for home warranty plans and Select Home Warranty offers the most coverage for the least amount of money and the lowest deductible. I spoke to a knowledgeable man named Adam **. He was extremely helpful and accommodating to my many questions and concerns. He kept his word and stood by the items that he offered me during our initial conversation at the time that I purchased a few days later. Everything that we discussed was accurately documented on the contract. I have not had a claim experience with Select Home Warranty yet but the time I spent with Adam was very helpful and useful. He is a great asset to Select Home Warranty.

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    Verified purchase
    Tech

    Reviewed Nov. 2, 2018

    Very satisfied with answers. Salesman was knowledgeable and able to answers all my questions. He was able to explain and clear up a number of issues pertaining to my contract. Was also able to add icemaker repair to contract which I thought I already had from last year, explained more contractors have been hired so that there are no problems with weekend breakdowns of clients' items. Also explained how to obtain a copy of my current contract.

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    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Nov. 2, 2018

    Signed up for new home warranty today. Customer service sales rep was excellent, try to get me the best price on warranty and very satisfied with the service. Gave me a good price. Also gave me information on when payments are due. I'm very pleased with the policy. Would recommend you to friends and family. Very reasonable for all the coverages of a warranty. Have been looking for warranty like this for a long time. Feel the product is an excellent product for the price and coverage.

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    Verified purchase
    Customer ServiceCoverage

    Reviewed Nov. 2, 2018

    The phone call was quick and easy as the customer service woman was very nice and knowledgeable of their coverages they sold. I have had other warranties in the past and wanted to give Select Home Warranty a try as I am in the real estate business and like to test out products before referring them to clients. Hopefully the coverage part goes smoothly once it’s active. I will be able to give a thorough review once I have to submit a claim. Looking forward for a better experience from Select Home Warranty than the other warranty companies I had trouble with in the past.

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    Verified purchase

    Reviewed Nov. 2, 2018

    I called and spoke with Issac to request a quotation on a new home warranty for my villa. I have had a warranty through American Home Shield for approximately seven years. After a very unpleasant experience in getting my water heater replaced due to a complete failure last April, I wanted to pursue other home warranty companies and after talking with Issac, I decided to write a policy with your company. I look forward to working with Select Home Warranty during the next year.

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    Verified purchase
    Coverage

    Reviewed Nov. 2, 2018

    I enjoyed working with your salesperson. I am looking for superior coverage for first time home buyer clients of mine and the fact that this covers appliances and systems on the roof make me very confident that it is a good deal for them. He made me understand exactly what was included and I was pleased and purchased. I will look to this company again for future home warranties that I need for the properties that I sell.

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    Verified purchase

    Reviewed Nov. 2, 2018

    I spoke with Johnathan and he was patient enough to actually explain and listen to my concerns. It was a very good call; so good that I signed up for your service. He took his time to listen to my concern as it relates to other companies. He also explained to me the various options that I had to pay for the service. He repeated everything to me to make sure that I understood what he was saying.

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    Verified purchase
    CoveragePrice

    Reviewed Nov. 2, 2018

    Adam helped me with acquiring a home warranty for my home. He was EXTREMELY knowledgeable, friendly, and courteous which contributed to my purchasing a home warranty system. Adam did a FANTASTIC job. I was very impressed with the discount offered for seniors and veterans. I am both. Your pricing offered seems very reasonable, liked the extra months of coverage, the renew options, transferrable options and discounts.

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    Verified purchase
    Customer ServiceClaims HandlingCoverage

    Reviewed Nov. 2, 2018

    I think they did a good job, fast and fair enough to cover my claim. This is my first time to call for service with Select and everything was so easy using emails or over the phone. The customer service team are so nice and friendly by giving reasoning answers for all my question. Overall I can say I'm happy with Select and advising people and friends to have Select as a home insurance warranty.

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    Customer ServiceClaims HandlingCoverageTechPunctuality & SpeedRefunds & Payouts

    Reviewed Nov. 1, 2018

    Over the years, I have been with a few home warranty companies. Most of them are just okay - it's a toss-up as to what will get fixed or not. I had been with Landmark prior to Select and did not renew because Landmark fought me on a covered claim and never tried to resolve it. In hindsight, I should have stayed with them because Select Home Warranty was by far worse.

    I was told by the rep when I signed up that their coverage was comprehensive. This is not the case. I had a water heater fail and nothing was covered. They could not find me a repair person. I kept calling to get someone out and they told me no one was taking the job. Two weeks later (and after I bought my new water heater) I still had not heard from a contractor. My A/C then went out and they told me leaks were not covered. I had an unlicensed contractor come to my home to tell me that either my A/C wasn't working because it was dirty from the dust storms or there was a leak, but I'd have to spend $300 for him to do a leak test. So I hired my own licensed contractor and paid the $600 to fix my unit.

    I decided to then cancel my policy. I was told via phone and email that it would take 14-30 for my refund check to arrive. One and a half months later I still don't have a check. When I called to find out where it was, I was told a new one would be issued. Thus I have to wait another 14-30 days for my refund. Horrible company. Be very careful with this one and read through the policy. Customer service is overseas as well, so if you call them, no one has authority to do anything. There are better companies out there. They all have their flaws, but Select is by far the worst of the worst.

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    CoveragePriceRefunds & Payouts

    Reviewed Nov. 1, 2018

    I spent $3000 to purchase two platinum plans for my rental houses for 5+1 years. And, it ends up they just want your premium but don't want to do anything. When my water heater broke, they told me it is not covered because the water leaks from the bottom. WTF, you expect the water will go up when something wrong inside? When my water supply pipe leaked, they refunded me $185 for $850 I spent. When I want to cancel my service, they charge $75 cancellation fee which they never mention earlier. Avoid SHW! Otherwise, I are searching troubles!

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    Customer Service

    Reviewed Oct. 31, 2018

    I inquired once about their services and from that point forward, I received approximately 2 to 3 calls daily from this company. The calls come at all hours of the day and from multiple phone numbers. I have asked several times to be removed from their call list and clearly that hasn’t happened. I wouldn’t suggest anyone doing business with a company that can’t do something as simple as removing one’s name from a call list and stop harassing people with the unwanted calls. Pathetic.

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    Verified purchase

    Reviewed Oct. 31, 2018

    I worked with Sol to arrange a Home Warranty. He was polite, informative, and was not pushy. He answered all my questions to my satifcation. He allowed me time to review the information with my husband and to rate it against the other companies I was interviewing. I only talked with companies that were rated in the Top 10 and researched the top three. It was a positive experience. I reviewed three other companies and Select gave me the best offer. I have recommended them to my adult children. We had discussed a Home Warranty for awhile and decided it was time to do it. Was very happy with Sol and Select.

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    Verified purchase
    Claims Handling

    Reviewed Oct. 31, 2018

    My experience with Richard in purchasing your policy has been a pleasant experience. Now, the important thing is how you, as the company behind him, carry out the service represented to me. I plan on a 6 year confident relationship... worry free. I must tell you that the proof is in the pudding; your true evaluation will be apparent as claims inevitably come along. That’s where I’m placing confidence in you.

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    Verified purchase

    Reviewed Oct. 30, 2018

    I purchased the Select Home Warranty Platinum service. The customer representative, was very thorough in explaining the Plan to my understanding. He addressed all of my concerns and he went over the policies regarding service calls, most of the coverages, when the service would start, how long the Contract would be in effect and pricing including, if I should want additional services. My Plan will start November 11th, 2018. All of my systems and appliances seem to be in good order right now, but you can never anticipate emergencies. Thank you.1

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    Verified purchase
    Customer ServicePrice

    Reviewed Oct. 30, 2018

    The rates were good and customer service was great as well. I have not used them yet but I feel the service will be at its best. They were trying to find me discounts along with the best price for me and my family. The only thing I was bugged about was the calls I received when I was pricing different companies. Let the customer do the shopping around so they can select the best company that fits their lifestyle.

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    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed Oct. 30, 2018

    Thank you for great customer service. Much appreciated repaired my dryer and my AC unit. It was not working and I called in and the service was terrific. Also for reimbursement it’s pretty easy to just email you guys. Only part I didn’t like is that I had 3 AC people come out and didn’t repair it saying they couldn’t do anything and you guys didn’t do anything until I found someone that can repair it and I spent 500 dollars and you guys will only reimburse me 150. That part I thought was kind of messed up.

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    Verified purchase
    Customer ServiceCoverage

    Reviewed Oct. 30, 2018

    I used to be a customer before but wasn't able to make the monthly payments so they dropped my account. Now that I have a better job and I just remodeled my home I believe I should get more coverage for my appliances. That's the reason I signed back with this company again. Bruce ** was my customer representative. He was very helpful and professional. He offered me different payment options and he was trying to help save money by telling me to make a one time full payment. Unfortunately I didn't have the money to do so he told me within the thirty days I change my mind of have the funds just give him a callback.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 30, 2018

    She got me off the phone quickly by getting me what I needed right away. She was very polite as well. My time is very valuable to me and something as small as taking ownership in my problem makes my day! I just wish I would’ve asked about the free roof leak so now I have to call back but it’s ok. Hopefully that rep will be just as thoughtful and helping. There really isn’t much more to say. It wasn’t a service call or anything. So far so good though.

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    Verified purchase
    Customer ServiceClaims Handling

    Reviewed Oct. 30, 2018

    Isaac was very Helpful and explained the different plans and options for both the one year renewal and multi year plans. We hope to not use this service but we are happy that it is there just in case something happens to the any of the appliances or house. We appreciate the call about the renewal. Thank you for contacting us and explaining all of the plans that are available to us at this time. We like the multi year plan but could not invest at this point in time. Hopefully we can review later and decide. I have had a couple of claims in the past and it has been an easy call. Sometimes I have had to hire my own contractor and submit a claim after the fact. At that time, Select Home Warranty was good at accepting the claim and paying for their portion of the service. It is nice to know that we have this to help us if something was to happen.

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Oct. 30, 2018

    We have always been pleased with Select Home Warranty Company, Service, and Representatives, they allow you comfort to not worry about costly breakdowns, we have a long history with them and have recommended them to Family and Friends. Absolute Top Notch service, you can call them 24 hours a day and get quick service. My family and I have always been pleased with their friendly staff and great customer service. They also run great promotional deals for loyal customers and that is greatly appreciated in this day and age when a sister wants a free month.

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    Verified purchase
    Customer Service

    Reviewed Oct. 30, 2018

    Ordering process was easy, be prepared as soon as you enter your information on their website you will receive a phone call. But Kevin was very helpful & I choose a plan that fits our needs. There was a lot of trying to up sell you to lock you in for more than 1 year started with 6 years then down to 2. I'm not going to commit that much money when I haven't even had any experience with their company yet so stuck with the 1 year to see how it goes. I seen other reviews saying it's only a part's plan. That's not what I was told. You pay your service call fee. They come out. If they are able to fix it parts & labor are covered & guaranteed for 90 days but if unable to fix you'll get a new product.

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    Customer ServiceClaims HandlingCoverage

    Reviewed Oct. 30, 2018

    I rarely do reviews, but this company is NOT an HONORABLE warranty company. I made a claim for my AC unit, it had some electrical issues within the unit and blew a fuse. Paid the $60 copay at time of service, followed up with the claim as instructed. They wanted 3 years of maintenance records and pictures of the unit, sent all of it within 48 hours via email. The claim was denied, they stated they do not cover the electrical part of the unit. But they would compensate $150.00 if I could prove I paid the $330.00 bill from the service provider that fixed the AC unit.

    I was agitated but sent them the receipt proving I paid the bill that was due upon receipt. They never sent the $150.00, I called and followed up several times but still nothing. I already paid Select Home Warranty in full to cover the appliances in the home and they did nothing for me in return. I just paid them for no reason because I ended up covering everything on my own in full. Buyer be careful because you think you are covered and they will leave you hanging like they did to me.

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    Verified purchase
    Coverage

    Reviewed Oct. 30, 2018

    The representative really helped me and answered all my questions! I always wanted to have coverage on my appliance but could never find a company at a reasonable place. The representative really made me feel comfortable about choosing y’all! I look forward to working with y’all! One of my clients referred me to this company and I am so glad he did. I look forward to working with Select Home Warranty in the future! Thank you so much for the great experience!

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    Verified purchase
    Price

    Reviewed Oct. 30, 2018

    I am a new customer with Select Home Warranty but not to home warranties. I was extremely impressed with the pricing. My rep was extremely knowledgeable of the policies, and answered all my questions without delay. Just when I thought I found the best deal David surprised me with long term specials to lock me in at an incredible rate. He even worked with me to make it possible to make the payment for the longer term. Overall, so far I am pleased with my service and will recommend Select Home Warranty to others.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 30, 2018

    A pleasure to business with. The customer service people are always pleasant and easy to deal with. The pricing was the best in the marketplace and I looked at them all. I also looked at the ratings of this organization and found them to be very reputable. I would easily recommend Select Home Warranty to friends and family. Thanks for making the process easy and quick and virtually painless. Thank you once again for such an easy transaction.

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    Customer ServicePrice

    Reviewed Oct. 30, 2018

    Good customer service, fair price, I'm going to start my service, let see how the service works in the future. I took the premium service for 3 years and a half, my customer service agent was nice and explain to me how the plan works and what it covers, so let see if everything they offer is true in the future but as of now I'm happy with the service. Thanks for your service.

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    Customer ServiceCoverage

    Reviewed Oct. 30, 2018

    Representative was knowledgeable and very helpful and polite during the phone call. He took the time to research our policy and go over it with us. He did find our garbage disposal was covered under our policy. He advised us that we would be receiving an email which would outline the steps we would need to take to resolve the issue with our broken garbage disposal. We received the email today. We are very happy with the service we received from Select Home Warranty and would definitely recommend them to our family and friends.

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    Customer Service

    Reviewed Oct. 30, 2018

    The sales representative was excellent with both his customer service skills and with reviewing and explaining the select home warranty contract. Isaac ** is truly an asset to your company and made my husband and I feel very comfortable with choosing Select Home Warranty. He was very professional, very honest and very knowledgeable with the willingness to answer all our questions and concerns. He took the time to go over the individual plans offered and did not in any way try to pressure us into any decisions. We explained we needed time to discuss the Select warranty contract and he immediately stated no problem. He gave us his phone number and stated, "Give me a call with any questions you might have and I will give you a callback tomorrow."

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    Sales & Marketing

    Reviewed Oct. 30, 2018

    Abraham was polite and informative; he said he gave me the best rate he was able to give. I discussed with him a coupon I saw online to where I can save an additional $150. The issue I have is the ad is deceiving because it said you can get an additional $150 off (the coupon was save150) which the bottom line was showing $499.00 ($599.00 was crossed); I was told it was off the $599.00 and not the $499.00. It wasn't Abraham's fault; he was doing his job.

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    Claims HandlingTechPrice

    Reviewed Oct. 30, 2018

    Doing a claim with Select Home Warranty was easy. They were quick to get a reliable repairman out to look at the oven. The repairman wasn't here very long before he had found the problem. Select Home Warranty was quick about deciding what they were going to cover and repair. The problem is that the cost cap is lower then the repairs are going to be. Also paying for the repairs and then getting reimbursed wasn't in the contract. If I could pay for it I didn't need the warranty.

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    Customer ServicePrice

    Reviewed Oct. 30, 2018

    My experience was incredible. Loved the customer service. There was no pressure and the sign up was quick. Just great prices. Great Job! I will defintely recommend this company to my family and friends.

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    Verified purchase

    Reviewed Oct. 30, 2018

    I just purchased a house and was wanting a home warranty. I was referred to Select by my real estate agent. While I was on your website, William called me. His extension is **. He was great. He explained everything perfectly in a way that was easy to understand. William went through all of my options in great detail. After I got off the phone with William, I went to another company's website. While I was on their website, an agent from that company called me. They explained their warranty plans and costs. Everything was very similar to Select's plans and costs. But, because of how awesome William was, I decided to go with Select Home Warranty rather than the other company. Thank You William...

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    Customer ServiceTechPriceRefunds & Payouts

    Reviewed Oct. 29, 2018

    We have been frustrated with this warranty provider since the beginning. We have two policies, both for 6 year terms. We have requested service technicians for two items covered under the policies. The first item was for a dryer repair. The technician wasn't able to take payment via a card or over the telephone. After discussing with Select Home, they said we should look for another technician (I understood that to be their task). After requesting them to do their job, another technician was provided. The technician did not respond within the allotted time and we began to "chase the technician". After weeks of no response, we finally purchased a dryer for our tenant.

    Select Home Warranty told us that these technicians have their own customers and we would have to be patient. What? I thought we had paid for a first class service, (a "100% customer satisfaction"), but obviously any service provided was whatever was left over from important customers. The second item was for an AC repair. During this effort, we repeatedly called the service technician during working hours to discuss the estimate they promised. At no time have we received any response from the technician concerning the estimated cost for repairs. This has been going on for weeks. Thankfully, the weather has been cool and our tenants are patient, but that also speaks to the availability of this "high quality service provider." (AC repair is not in demand at this time.)

    During this fiasco, I called the Select Home office and requested information on the refunding process. The salesman on the other end threatened cancellation fees and additional charges if we were to request the prorated refund. During this call, the salesman seemed to go from condescending to downright maddening. Previously we have contracted this service with their competitor (American Home Shield), and now realize that we made a mistake. AHS and their service technicians communicated with us, were professional and responded in a timely manner. I wish I could say the same for Select Home Warranty, but at this time, we are simply frustrated and feel we have purchased policies that are effectively of no use.

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    Customer ServicePrice

    Reviewed Oct. 29, 2018

    Abraham was very nice and informative on the phone. He was able to answer all my questions without having to look anything up. Your prices are better than I have found anywhere else, so at this point I am very pleased with your company. I am hoping to be able to add policies on my rental units as soon as I can afford to do so. It will enable me to rest easier knowing I don't have to worry about unexpected expenses.

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    Customer ServiceRefunds & Payouts

    Reviewed Oct. 29, 2018

    I was upset at first because the first two repair services did not contact me within the 24 hr period. I did not want to go through a refund but I had Paul Appliances come out to repair our oven and they called Select Home Warranty when they got here and were approved. They had to order the part and returned in 3 days and repaired the oven and helped me send in the email with the invoices. I am now waiting for the form to sign for my refund. I believe it will all work out because I had three different friends recommend Select Home Warranty to me and they had all at the time used the company and was well satisfied. When I receive our refund I will be more comfortable recommending Select Home Warranty to my family and friends. Thank You.

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    Customer ServiceCoverage

    Reviewed Oct. 29, 2018

    Sol was the most amazing customer service rep who helped me sign up for my 1st year of coverage with Select Home Warranty. As a new homeowner and a real estate agent, being confident that my home (and my clients' homes) will be covered is essential. Sol made me feel comfortable during our conversation and even walked me through all of the amazing coverage I qualified for. When I mentioned I wasn't comfortable buying the longer coverage, he tried to offer speaking to his manager to make something work for me. Top notch customer service!

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    Customer ServiceCoverageTech

    Reviewed Oct. 29, 2018

    Abraham was courteous and listened to my questions and concerns and provided options that allowed me to make my decision in a timely manner. I look forward to working with SHW and seeing the difference in customer service vs other companies. I was left with a good impression based on my interaction with Abraham. The coverage is sufficiently comprehensive for my needs and I like the fact that I am able to select my service provider.

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    Claims HandlingTech

    Reviewed Oct. 29, 2018

    My a/c totally stopped working. I contacted Select Home Warranty, and it took a short amount of time for them to approve my claim. Before I knew it, SHW provided me with the name and contact information of a technician who was assigned to fix my problem. The company showed up the same day I contacted them, and the problem was fixed. The technician provided was friendly and explained everything completely. Thank you Select Home Warranty! I am very, very pleased with the service that I received!

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    Customer ServiceCoverage

    Reviewed Oct. 29, 2018

    Agent was patient and knowledgeable during new contract call. No pressure to join. I had a lot of prepared questions and they were answered with ease. I believe that this coverage will come in handy in the future. The wait time to use was 30 days and my price today was locked in. This is important as prices change when joining these types of service all the time.

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    Customer ServiceClaims HandlingCoverageSales & MarketingPunctuality & Speed

    Reviewed Oct. 29, 2018

    Where do I start? I will say, this company was delightful when I was looking for a new home warranty company. The folks in sales really know how to do their job! Helpful, thorough explanations of coverage that seems absolutely too good to be true - that should have been my first red flag. From that point forward, everything deteriorated. I have made three claims since signing with this company in August and each one has truly achieved a new level of hell. Their online claims submission form has NEVER worked. Not once. So don't even try it. Just call and save yourself the headache.

    After that, each claim has taken no less than THREE calls just to schedule a company to come out. Be prepared to have at least one of those companies call to let you know that they don't service your area at all. Awesome. After this, the company will come, assess, and diagnose your issue. Then they leave without fixing anything because at Select Home Warranty, they insist on taking 24 to 48 hours to review and approve. Don't worry, I love taking multiple days off for a simple issue involving the dryer that should have taken no more than an hour to fix. This occurred with each claim I submitted, so it's not just a fluke. This is how they operate.

    Customer service - Terrible, most incompetent group of people I have ever had the displeasure of speaking to. They do answer really quickly though, so if your only criteria is spending minimal time on hold, this is definitely your company. At best, you get the ditz who giggles throughout your call and says things like, "I don't know, how do you want to do this?" At worst, you get the jerk who tells you they are the "top of the company" so they refuse to put a supervisor on the phone because "no one will give you an answer different" from what they did. And if that guy is reading this - THEY DID GIVE ME A DIFFERENT ANSWER. Mostly you get an assortment of unhelpful agents who have what I assume is sub-average intellectual functioning. Each time you call, you will get a different answer. When you question the process, they will change their answer.

    The retention department is far more helpful. Of course, because they are trying to keep you. Based on my experience during the past two months, they must be extremely busy because why anyone would stay with this company is beyond me. Now keep in mind that I paid for five years of a premium plan up front. I actually had one agent tell me I was a "super VIP premium customer." What the hell is that? That's not a real thing. Also, each agent I spoke to mentioned my VIP status without actually providing me VIP service. Don't fall for it. I'm disappointed I can't rate this company a 0, because that is what they deserve. Switching to Select Home Warranty was a HUGE mistake. Don't do it. There are much better companies to choose from. You can do better.

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    Price

    Reviewed Oct. 29, 2018

    I submitted a claim for a built in microwave. They offered me $125. They said they depreciate appliances just like cars. I have never heard of a warranty company not paying full price to either replace or repair an appliance. Then, to add insult to injury they charge $75 to cancel your policy. My opinion- ripoff.

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    Customer ServiceClaims HandlingTechSales & MarketingPunctuality & Speed

    Reviewed Oct. 29, 2018

    I purchased a Select Home Warranty after receiving a recommendation from a friend that recently purchased one. The sales experience was stellar. I wish I could say the same for making a claim. I originally contacted them in September to open a claim and it has been a nightmare since. First, when you submit a claim they are supposed to send you an email when a technician is assigned. Even after checking my junk and spam folders and verifying that the email address they have on file is correct, I have yet to receive one email regarding the claims status when a technician is assigned or my claim has been reviewed.

    After the initial claim submission, they assigned an HVAC company to come out for the problem. After several set and unkept appointments, we finally got someone out. The HVAC provider walked in my front door, spent less than 30 seconds looking at the issue and then said that it was a plumbing problem. Don't worry, they still expected their service call fee (which I paid). I don't know much about home repair, but I do know that ductwork connected to your air conditioning system is an HVAC problem, not a plumbing problem, but stupid me...I believed what the technician told me.

    I called SHW again and requested that a plumber be sent out. A week later, still no contact from SHW regarding who was assigned. Another 30 minutes on the phone with them, I had the contact information for the plumber. Upon calling the plumber, he stated that it would be at least 2 weeks before he could come out and that he had already alerted the warranty company that they should assign another technician.

    Yep, you guessed it, I get to hold for another 30 minutes to explain to them that someone else should be assigned. We finally got someone assigned and imagine how pleased I was when the company neither answered nor returned my calls. In my book, I don't trust a company that will only correspond via text message. We finally got this company scheduled to come out and they were able to rectify the issue. SHW's own technician told us that Select Home Warranty is notorious for not paying claims.

    I remitted payment to the technician and provided both a copy of the work order/invoice and a copy of the receipt showing that I paid. I remitted those on 10/5/18. Today is 10/29/18 and I just got off of my 2nd follow up call with this company. Lucky me, today's call was 50 minutes! But don't you worry...as they have said every other time, my claim has been "escalated" and I should expect a response in 24-48 hours (this timeframe is given on every call, email or other contact to customer service). I'm not holding my breath.

    After this claim is resolved (I don't actually expect to be reimbursed), I will be cancelling my home warranty. If you are considering dealing with this company, let my cautionary tale dissuade you. They are terrible and I don't believe they have any intention of paying a claim. My assumption is that this company is trying to wear me out and hope that I will stop following up on the claim.

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    Customer Service

    Reviewed Oct. 29, 2018

    I went online to search for warranty protection and received a phone call from your rep. He explained who he was and asked if I had any questions. I was dubious about doing this by phone and he gave me assurances of security. He offered to stay on the phone while I went online to verify the call was from Select. I was pleased with today's offering. He was very knowledgeable and courteous and I purchase the service.

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    Claims Handling

    Reviewed Oct. 29, 2018

    I have been trying to file a claim for the past 3 months and all the contractors once they find one will not come to my house because of 2 reasons. 1) They do not service the area. 2) They will not work with Select Home Warranty because they do not pay for services. Please do your research before choosing a warranty company because this one is the worst. DO NOT GET THEM. I cannot stress this enough.

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    Tech

    Reviewed Oct. 29, 2018

    Does not live up to contract. I have needed a plumbing repair for 2 weeks. They have assigned 4 plumbers, all of which said they had not accepted the job because they are not in my area. Being a senior citizen on a limited income, We cannot hire a plumber ourselves. That's why we purchased a homeowner's warranty. I really am at my wit's end. How long do I have to wait?

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    Customer ServiceCoverage

    Reviewed Oct. 29, 2018

    Little pushy, but backed off when appropriate, little sparse on coverage details etc. Kevin ** - salesperson. I would be ok speaking with him again. I was a little put off by the fact that I had an email that said the plan was on sale for 499. The had a 200 off coupon. So I am thinking 299, add pool for 99.00 should be 399, but with what Kevin gave me it was like 539 or more... little confused.

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    Customer ServicePrice

    Reviewed Oct. 28, 2018

    We just ordered a one year Platinum Home Warranty with the extra roof and sump pump protection. We received 2 extra months and a great service call fee. We chose Select Home Warranty due to the great reviews and the best value for the cost. Our representative on the phone was super. I highly recommend even for a new home like ours. We hope we never have to use it but if we do we won’t have to worry about getting something repaired or replaced.

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    Customer ServicePrice

    Reviewed Oct. 28, 2018

    Was in market for home warranty insure. Have thought about it for a while but feared the cost would be more than I can afford. I went online to receive/request info about home warranty plans. Received call in response to my inquiry and agreed to try the plan until I can consult with my husband. Got information. Will review policy to ensure it meets our needs. The evaluation period will give us time to decide. Was assured that if the plan does not work for me we can cancel and get refund.

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    Customer ServiceCoverage

    Reviewed Oct. 28, 2018

    Jeff ** was my contact person who explained the Select Home Warranty services that would be covered. Jeff was patient and thorough in explaining the items covered to me. He was able to answer all my questions. He also assured me that he would be available to answer any other questions that may arise in the future. I look forward to an amiable working relationship between myself and Select Home Warranty. I am more than pleased with the co-payment required when a service call is initiated.

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    Customer ServiceCoveragePrice

    Reviewed Oct. 28, 2018

    The customer service was nice and acceptable. The price is not satisfactory to me yet! The plan should cover appliances too. I would like to discuss the contract with some responsible agent to come up with a right contract. I have planned to call and do so soon this coming week and make sure the plan is to my satisfaction.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 28, 2018

    Bruce ** was very clear in explaining the plan, and offered the Five year savings. I received a confirmation email quickly as promised. He made suggestions to how I could save more through telling friends. He helped me make the best choice for me, and answered my questions in full. I am very impressed your company gives contact information for the representative, makes me more assured of receiving help when I actually have a breakdown.

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    Customer ServiceClaims Handling

    Reviewed Oct. 27, 2018

    Do not purchase from "Select Home Warranty". It is a parts only contract. If something breaks you pay a co-pay, they pay for the part, you pay for the installation. I spent over 85 days dealing with 25 phone calls, 12+ e-mails & my claim is still not settled. Ice Maker broke, they offer $100 to replace, it costs $200 +. I am expected to pay $45 co-pay and $171 labor to replace it.

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    Customer ServiceClaims HandlingCoverageTechSales & MarketingPunctuality & Speed

    Reviewed Oct. 27, 2018

    After Purchasing a Plan from Select Home Warranty last month my refrigerator went out and this was after the 30 waiting period. Took them almost 2 weeks to send someone out and replace a part, 2 days later same problem accrued after calling them for the 9th time. They told me the technician said it's not fixable and it has to get approved for replacement, however the 1st 3 month they can only 150.00. This was 2000.00 fridge and they basically said, "We do not cover it." This company is the biggest scam, you cannot talk to anyone in US and no one knows anything. They keep transferring you and never call you back with updates.

    All they want to do is take your monthly payment and hope nothing happens. This was one of the worst experience I had with any type of warranty. Everyone Please be aware of their contract. They will not send it to you till you have a problem. Nothing is covered 100 percent and they do not replace anything within 1st 3 months and there is cap on every single household item. Waste of money and time. I have another claim open for last 5 days and they have not done anything. Just waiting for me to call. This company should be reported to Better Business Bureau immediately. You are dealing with bunch baboons overseas and they will not do anything. Shame shame shame.

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    Customer ServicePrice

    Reviewed Oct. 26, 2018

    Zachary was the reason I choose to purchase my home warranty. He was able to answer all my questions with respectful and helpful way. I am very pleased with his help. He went over the policy and answered all my questions. He also help me get the policy that suited my needs and at the best price. I would not have bought the policy if it had not been for his ability to answer all my questions in a respectful way. I feel he is a real asset to your company and I would certainly recommend him and your company to my friends and family.

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    Reviewed Oct. 26, 2018

    The sales agent was very courteous and informative. Adam gave the details of the benefits and offered the multi year option with much discounts and extra months of service. One suggestion is to have a maintenance visit for HVAC unit. Coverage extra an extra refrigerator would also be nice to have with the package. Coverage for Humidifiers and Dehumidifiers as part of the appliances would also be beneficial. May provide more reviews based on future calls when and if required.

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    Customer ServiceCoverage

    Reviewed Oct. 26, 2018

    Spoke with William who offered me a great deal on a multi year policy. The coverage is comprehensive and offers everything that we needed. Bought this for my mother who lives alone and needs the protection that Select provides. The policy can be transferred to another owner or moved to a different house. I would definitely recommend this policy due to the coverage and great deal you can get while talked to a sales rep over the phone.

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    CoverageTechPrice

    Reviewed Oct. 26, 2018

    After speaking with a representative I was able to obtain the desired coverage at an even greater price. The representative was attentive to my needs and very knowledgeable about what service I was contracting. I had several questions about the additional coverage and I was given specific details and examples of what would be covered and not covered under contract. He also explained the service fee and the time frames in which services would be performed. I am happy with changing coverage and going with new provider.

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    Customer Service

    Reviewed Oct. 25, 2018

    Very happy with the deal I received and the professional salesman. He assisted me with getting the best deal with the money I was willing to spend at this time. The service charge is minimal with the contract and the offer was one I could not pass on at this time, especially in a new home. Will periodically contact customer service and monitor as I believe this can be the start of a great relationship.

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    Customer ServiceCoverage

    Reviewed Oct. 25, 2018

    I can't give them a zero Star so 1 will have to do. This company is horrible. They are rude and don't want to cover any of the items on the warranty list. They have these tiny loopholes that gets them out of having to pay for the repairs or replacement. They declined 2 claims this year for me and now I'm without heat. They refused to get me a supervisor and would not give me anything else. Please be aware before you get into bed with these horrible people.

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    Customer Service

    Reviewed Oct. 25, 2018

    My contact, Bruce **, was very knowledgeable and thorough with his explanation of the service. He answered all my questions and concerns. I believe he gave me a good value for the package I purchased. My worry about a major problem in my home is so much better since funds are tight. I haven't had to use the service just yet so I cannot comment on that aspect of my contract. Bruce assured me that any service call would only be charged one time even for multiple calls regarding the same problem which is very reassuring.

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    Customer ServiceCoverage

    Reviewed Oct. 25, 2018

    Mr. Fred ** was of great value to me. I was checking with a Company that I have some service with and they do not cover what I was looking for. I received a call from Fred ** and he was able to answer all my question and with a value that I can afford. You see I am 73 years old and depend on my SS to cover my expenses. Thank you again Fred!!

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    Sales & MarketingPunctuality & Speed

    Reviewed Oct. 25, 2018

    Alan ** was great and made sure I got the best deal that I could. He called me every couple of days to make sure I got to keep that coupon. I did not feel pressured to buy and was happy with how quick the process was to get enrolled.

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    Claims HandlingTech

    Reviewed Oct. 25, 2018

    My claim on a defective dishwasher component (heating element, not drying) was initiated quickly, had an appointment within a few days. A service tech came out and identified the problem, but then I found out she had to leave to submit paperwork to request the repair be authorized, then wait to hear back on approval. This took another 48 hours. My claim was approved and they will come back next week to replace the broken part. But I don't think it should take two visits to repair a dishwasher - they should enable the technicians to make decisions on the spot (or go out to their vehicle and call for approval), and then repair/replace the broken components immediately, rather than adding the delay to go back to Select and get approval.

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    Customer ServiceClaims HandlingCoverageTechSales & MarketingPrice

    Reviewed Oct. 25, 2018

    Claim number: **. I received a call from the manager Della on 10/24 morning. She just said that according to the contract they only can pay $175 for my claim for my refrigerator. She did not explain why and what the salesperson and the representative told me about the contract when I bought the package and what I called to confirm what the contract wrote in July 2018.

    I felt disappointed and really don't understand why I only got $175 for this claim for my refrigerator. When I bought this contract in May 2018, your salesperson Mark ** said that I only need to pay the $45 service call fee for each appliance, then the Select Home Warranty will send the contractor to come to examine and repair the covered Appliances. Select Home Warranty will take care all the repair cost and I have no need to pay anything. OR if they cannot repair it, they will send $500 (after 3 months from the contract date) for us to buy another new appliance.

    In July 16 the dryer had some problem, I filed a claim. Then the contractor came to examine and it was not repairable. So Select Home Warranty finally issued $150 for me to buy a new one. Because it was within 3 months from the start date of the contract, I only got $150. At that time, I talked to the representative, she explained to me that because it was the second month from the contract date, I could only get $150. So I asked her if any covered appliance in my house is out of order and after 3 months from the contract date, then I will get $500 for replacement. At that time she said yes according to the contract. In October 9, 2018 my refrigerator had problem so I filed the claim for that. Now I only get $175. They do not send contractor to repair for that. And they ask me to use that $175 to buy a new one. I cannot accept that kind of resolution.

    If the salesperson of Select Home Warranty always uses that kind of selling method to ask the customer to buy the contract, that is very very bad. He lied or your company did not honor that?? Della just used another point in the contract to explain because of the depreciated value of the appliance so I just get $175 and I need to take care of the rest by myself- no matter I want to repair it or I buy another new refrigerator! If I do not agree with the resolution, I can ask another contractor to check for the refrigerator and dispute the case but I have to pay for that money. That is bad!

    Even from your website, it is written: “Savings. You'll typically pay just one low deductible for covered components that need repair, saving you money.” That is not true. BE CAREFUL before you buy any package from SELECT HOME WARRANTY. It is better not to deal with them anymore! But I still have the contract with them for two years!!

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    Customer ServiceCoveragePricePunctuality & Speed

    Reviewed Oct. 25, 2018

    I found the customer service to be quick, responsive and easy to work with. The overall list of services is good, I like that there are options for folks that may want additional coverage. Last but not least, the pricing is a good value for the level of coverage provided. And I really like the opportunity to secure multiple years of coverage so that I am not needing to worry about it every year. Honestly, it is hard to imagine why anybody would not want to work with a company like this.

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    CoveragePrice

    Reviewed Oct. 25, 2018

    Representative was professional and helpful and eager to get me the best possible rates and still making sure I was comfortable with the outcome. I would recommend this company to my friends. I saved money and expanded my coverage and the rate doesn’t change for as long as I have the policy which is a major plus along with the amount of coverage and price. The deductible is lower, the price per year was lower than I was presently paying AHS. The coverage was twice the coverage I had with sprinkler sys and roof leak added at no additional cost.

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    Reviewed Oct. 25, 2018

    Select Home Warranty offered me a cash back $150 to purchase a new refrigerator which is better than repair the old one. That makes sense for me! Since repair the old one might a waste of money because it's about 10 years old. I am satisfy with the outcome! I would recommend to friends!

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    Customer ServicePrice

    Reviewed Oct. 25, 2018

    I called for basic information, and was given all the information that I needed plus more, it was no hold time which is good as I called on my 15 min break. The call was fast and the rep emailed me a copy of my plan So that I have the information. The plans is at a really good price and you can add additional services. I haven't used the plan so I can't rate the service providers that they use.

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    Price

    Reviewed Oct. 25, 2018

    Jonathan was extremely professional, polite, courteous and accommodating. He was an absolute pleasure to work with. Although we are new to Select and having worked with several other home warranty companies I am confident that this will be the BEST one yet! I really appreciate the opportunity to add additional features to our plan with minimal additional cost. If you are looking for a home warranty company - look no further you just found it!

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    Customer ServiceClaims HandlingTech

    Reviewed Oct. 25, 2018

    My experience with Nathan was very pleasant. We were communicating back and forth allowing me to discuss the options with my wife, he was very patient. He was very clear in explaining the various options I can choose from. He was very knowledgeable of the service and was able to answer my questions. Nathan said that we can submit a claim 24/7 and that they have a large network of contractors that can respond quickly. The signup was simple. Now we will see how the service is.

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    Coverage

    Reviewed Oct. 25, 2018

    Jeff did a great time letting me know about the benefits of the program as well as identifying promotions that I could take advantage of. He was very helpful in addressing my concern about the policy with the wait period and by letting me know that the policy is refundable if I do not close on the home I am purchasing. Thank you Jeff for all your help. I think that this coverage will help me protect the biggest purchase I have made.

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    Claims HandlingCoverage

    Reviewed Oct. 25, 2018

    Pool repair - The process was very simple and when I needed to add a job to the same claim they allowed this preventing two separate jobs. On the second job there was a question of whether it was covered and the representative was very open and polite to hear my side of why it should be covered. At the end of our discussion they agreed that the work would be covered. Would and have recommended Select Warranty to many of my family and friends.

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    Customer ServicePrice

    Reviewed Oct. 25, 2018

    Select Home Warranty covers so much for an affordable price. Kevin, our Select Home Warranty rep, answered my many questions and helped me get my warranty service going. I was unable to talk on the phone so he gladly communicated via email until I could call. Even after getting us set up, he followed up and answered additional questions. Appliances and services are so expensive so we are happy to have this home warranty service to help should any need arise. I would recommend this company to any home owner.

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    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 25, 2018

    Customer service was friendly, polite and understandable. My list of questions was answered quickly and well. It went beyond my questions and I was given information that I hadn't thought of since this is the first home warranty I have purchased. I did a semi- online/phone purchase which worked out very well and got the online discount which helped out on the purchase price.

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    Customer Service

    Reviewed Oct. 25, 2018

    Renewal call - He was pleasant on the phone and offered various alternative selections. Provided me with alternatives that would work. Overall positive experience. The telephone connection was not overly good but could hear him; and there was noise in the background which should be addressed.

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    Coverage

    Reviewed Oct. 25, 2018

    I called to inquire about a home warranty for the home we recently purchased in Grand Junction, CO. I was expecting to get a one-year policy, but the discount for a multi-year policy was too good to pass up. Not only was the rate excellent, but the copay amount was also reduced. I definitely will recommend Select Home Warranty to others who are seeking protection for their home and appliances. Good job and thanks for the great service.

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    Customer ServiceTechPunctuality & Speed

    Reviewed Oct. 25, 2018

    Abraham ** was amazing in all of his help and knowledge, thank you so much! Received a call from him, he was prompt and to the point not wasting any time matching my expectations with real numbers and allowed me to research the company. Very much appreciated! Looking forward to working with you in the future! Was stuck with a previous company that would give me appointments with various vendors that did not call nor show. Enough was enough, did my research and made sure to sign with a highly rated company.

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    Customer Service

    Reviewed Oct. 25, 2018

    A friend of our family recommended your company with high regard. He is so satisfied with your customer service, he has chosen to protect all of his properties. He is like a father to me, so of course I trust his wisdom! I plan on doing business with you now and in the future, and it’s all because of your company’s reputation and your rep, Nathan’s kind demeanor and product knowledge! I don’t anticipate having any problems with our home, but I feel secure knowing I have a quality home warranty product to protect me if the need should arise.

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    CoverageRefunds & Payouts

    Reviewed Oct. 24, 2018

    Customer rep provided different options and fair deal. Coverage is nice and will find out in the future. 3 years plan is better than 1year plan and you will extra 6 months free as well. If you are not satisfied you will get full money back. Award winning service since the past two years and will continue to use this service. Deductible is low if you compare with other companies. Make sure you get the best deal.

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    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 24, 2018

    Experience was detailed and to the point and very affordable. Customer service was top of line and very efficient. All of the details were straightforward and paying was easy as well which made for a more pleasant experience. I will just repeat myself all over again. I liked that I was able to split my payments up and pay off my balance early. If I obtain more property, I am able to have them all serviced under this contract which is awesome.

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    Claims HandlingCoverageTechRefunds & Payouts

    Reviewed Oct. 24, 2018

    I'm regretting the purchase of a 5 year plan and I've only had to use it twice. Each occasion required me to find my own service provider and MULTIPLE calls to Select Home Warranty. On one instance, SHW assigned me a contractor that didn't even service my area resulting in even more days that my kitchen was INOPERABLE. Additionally, not all "authorized" work was covered so the reimbursement check that I won't receive for what will be 2 months after the claim was filed won't even cover the costs that were initially discussed and "approved" by the approval department.

    My warranty is paid for...not monthly payments but paid entirely. I shouldn't have to be inconvenienced to use a service I've paid for 5 years in advance. I literally called 2 weeks ago to get status of a reimbursement check for a service I had to pay for out of pocket for a claim that I filed on SEPTEMBER 15. When talking to a supervisor this evening checking the status AGAIN on this claim, I'm left with "unfortunately ma'am you agreed to these conditions". WOW. If they had to work as hard for payment as I do, we'd have no warranty to even discuss. Furthermore, I can't even cancel without paying cancellation fees and losing this pending reimbursement check that apparently takes more than a month to generate (30 business days...not calendar). This has been a frustrating company to work with to say the very least...and probably not one I will recommend to anyone again.

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    Customer ServiceClaims HandlingTechPrice

    Reviewed Oct. 24, 2018

    The customer service is great. The cash reimbursement approve for replacement in some claims have followed through without any problem. Feel like I can trust and have a peaceful mind. The technicians dispatched sometimes were not up to my expectations though. In one case the issue could not be completely fixed and I have to find a different service provider myself after getting approval. In another case the technician seemed overpriced and I ended up having to find a different service provider or replacing with a new unit with limited approval amount for reimbursement. Hope they could have better terms with their service vendor partners and provide better values in the future.

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    CoveragePrice

    Reviewed Oct. 24, 2018

    I worked with Zachary and he was super nice. I felt as if he truly cared about my situation with Sears. I signed both of my houses and the rate is far better than Sears. I'm hoping that they are better than Sears if I ever have need to use your services. I'm disabled and felt as if Zachary truly cared about us. Select even has free roof leak coverage and I was able to secure freon coverage as well. I wish that you had A/C maintenance at least once a year. It would be a plus so that keeping our A/C is kept working so no issues arise from lack of yearly service. The cost of routine maintenance can be high.

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    Reviewed Oct. 24, 2018

    William ** was very helpful and took extra effort to make sure my questions were answered. He took extra effort to make sure my agreement was properly stated. He helped me understand the extended year option plans and calculated the savings I would realize. He reviewed several issues about the wording of the agreement and asked for help for the most complicated items, I am very satisfied with the help he provided for me. Thanks again!

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    Customer ServiceCoverage

    Reviewed Oct. 24, 2018

    I am very happy with Select Home Warranty. Bruce was very helpful in getting our policy started. I received an email and was contacted by Select instantly. I look forward to having coverage thanks to him. It seems we were given the best rate for platinum care and he also gave us free roof leak coverage. He also gave us many payment options with much flexibility. Thank you Select for being dependable and available on the market.

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    Reviewed Oct. 24, 2018

    I had questions about adding options to my new contract # **. All my questions were answered in a professional manner. I did add the lighting and plumbing fixtures option. I am very pleased with how everything has been handled for a new contract. (I had a contract with another company for many years, but am cancelling that because I have not been happy with their service.) I would be glad to recommend this company to others.

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    Customer ServiceTechRefunds & Payouts

    Reviewed Oct. 24, 2018

    Words cannot express how disappointed I am with Select Home Warranty. They have left me without heat in my home for almost 2 weeks in 30-40 degree weather. I spoke with numerous representatives and department supervisors. All representatives had thick accents and have been difficult to communicate with. They have sent me the contact information for 3 technicians and none of them have been able to provide me with service. When I called Select, they told me to find my own technician, but they couldn’t guarantee they would be able to reimburse me for the work. Their customer service and work is appalling. I would NOT recommend them to any homeowners.

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    Customer ServiceCoveragePrice

    Reviewed Oct. 24, 2018

    This service was exactly what I was looking for at a great price. Getting a warranty that was able to cover all of the appliances and major systems in my house was simple and affordable. Customer service was great and I was able to set up my policy with ease. Would definitely recommend to people going through the same process and looking for a solid home warranty for their home. Super easy and effective way to get it done.

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    Verified purchase

    Reviewed Oct. 24, 2018

    Zachary ** contacted me before I had a chance to complete the transaction online. I am disappointed with my current home warranty company and I am looking froward to working with someone new. Zachary answered all my questions and sold me a 5 year policy, plus a free 6th year to extend my savings and reduce my call out fees. I am optimistic that the service I received today will be the same service I receive, if I do have a claim. Although I spent more today than I wanted to, I feel the long term savings will be worth it.

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    Customer ServicePrice

    Reviewed Oct. 24, 2018

    The salesperson that I worked with took the time to explain various options that are available and did not pressure me into buying something that I am not interested. He understood my requirements and proactively did some work before I called him back. He also clearly explained the next step. The sales representative was really helpful, courteous and knowledgeable. I was shopping for a good deal and spoke to several other warranty companies. I never got a quote that is close to the one that I got from Select Home Warranty.

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    Coverage

    Reviewed Oct. 24, 2018

    The Rep seems to be nice and helpful. The Policy seem like it will cover what I need. I had other home warranty coverages before this company and they didn’t cover what I needed. Seem like a good move. The Rep was able to lower my payment and have a good SERVICE CALL FEE of $45. Hopefully I can have a long relationship with Select Home Warranty. In the future, I wouldn’t mind referring this service to family and/or friends.

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    Customer ServiceSales & MarketingPrice

    Reviewed Oct. 24, 2018

    Thank you for offering me a fair affordable plan. I would like commend Mark for a professional sales pitch. He answered all my questions and very knowledgeable about the product in hand. I also want thank him for the follow up call without any pressure from him. He was polite and very cordial. After reviewing other plans on the net and reviewing Select Group I feel I got a fair and good home warranty considering the high cost of repairs and raising prices. Thank you for your time and patience.

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    Customer ServiceCoverage

    Reviewed Oct. 24, 2018

    I received a better yearly offer than Home Warranty of America was offering. The service rep helped explain things and my payment options and was somewhat pushy trying to get me to sign up for more years in advance, however I still have not received my contract after 2 emails and a phone call. So hope they come through soon. The coverage appears to be better, will see if it is the first time I call to use it. Not happy with current company that I have used.

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    Customer ServiceCoverageSales & MarketingPrice

    Reviewed Oct. 24, 2018

    I had a renewal with another company that seemed a bit too much for too little, so I did some shopping around. I am a new customer with Select Home Warranty and I must say, the onboarding process was very easy and honest from website to sale. I made an easy form request online, they called me in 90 seconds. I confirmed with the sales agent that they aren't specific what A/C unit you have or what parts it has. Everything is covered in my plan, and it's a great peace of mind to have everything protected for a competitively low price.

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    Reviewed Oct. 24, 2018

    David ** was very good at explaining things & answering my questions... I'm so glad he offered the 3 yr offer to me so the rates do not increase next year or ever. I have experienced that with rates increasing on so many different things. I did not know anything like this existed until my grandmother mentioned it to me yesterday & I started checking into it... I hope it is worth the money!! I definitely would recommend it to someone to do.

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    Sales & Marketing

    Reviewed Oct. 24, 2018

    My sales experience with William ** was very positive. He represented your company and product in a professional manner. Despite all my doubts with home warranty companies, he fully answered my concerns and did what he could to earn my business. I was so impressed that I referred two friends to your company.

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    CoverageRefunds & Payouts

    Reviewed Oct. 24, 2018

    This company has enough fine print to fill an entire book. Nothing is covered. My neighbor had the same issue with their water heater and American Home Shield warranty replaced their water heater. Select only covers $150 on heating and cooling items! 1 month later, I paid out of pocket for a new one and I am still waiting to be reimbursed my pathetic $150. The water heater cost $900! The next day, my AC was dripping from the overflow pipe. THEY DON'T COVER THAT EITHER! More out of pocket. AND, I can't cancel until they mail the check, which they keep pushing back the date. So, they want to bill me another month. THIS COMPANY IS A SHAM.

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    Coverage

    Reviewed Oct. 24, 2018

    Easy process. Knowledgeable employees. It covered what I needed the sprinklers, the dryer, the refrigerator, the oven, the washer, the fans. It didn't take long to do the process. We have looked through a bunch of policies and none of them met our expectations. Select hopefully will meet our expectations. If something breaks I hope it gets fixed quick. I like the fact that I got 3 months free. I hope when I need something fixed it will get fixed quickly. I selected Select Home Warranty because of all the reviews.

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    Customer ServicePrice

    Reviewed Oct. 23, 2018

    I am a senior citizen with limited income. I have a home warranty for my condo with another company that I had been happy with but it became too expensive. I researched online and contacted Select Home Warranty. I spoke with Abraham. Abraham was courteous and took time to answer all my questions and address my concerns about cost. He assured me I would have the same coverage and recommended a couple different options which would keep costs affordable. I chose a three year plan I was able to pay for up front that was exactly what I was looking for. I felt very comfortable talking with Abraham and did not feel pressured in any way. I recommend contacting Select Home Warranty for your home.

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    Reviewed Oct. 23, 2018

    Ron was very polite and helped me to resolve the issue I had. In my initial policy was stipulated that my service charge would be $125, something that was not disclosed at that time. Going back to your website I saw that you advertise your service charge at $60, something that didn't show when I bought your policy. Ron changed that reducing my service charge to $60. I really appreciate his help and the saving.

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    Reviewed Oct. 23, 2018

    I didn't receive a copy of my policy until today (10-23-2018) even though I purchased the policy on 8/16/2018. I did not receive any notifications until I started looking into the policy today. I am quite disappointed currently. I hope if I need to use the policy that it is easier than getting a copy. If you could have a customer service rep contact me to discuss this problem in greater detail, I would appreciate it.

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    Customer ServiceSales & Marketing

    Reviewed Oct. 23, 2018

    Excellent service. Abraham was very helpful and answered all my questions. I am switching companies and my decision was very easy after speaking with him. He did a great job and I recommend this company. He was very thorough and followed up an email and phone call. The many discounts I received also made my choice easy. If I have any more questions, Abraham assured me he would be available. Thank you for all of assistance. Great job.

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    Customer ServiceClaims HandlingTechPricePunctuality & Speed

    Reviewed Oct. 23, 2018

    Recently I had a claim with Select Home Warranty for a washing machine for a repair. The repair company that was sent out for the repair/consolation first showed up two hours after the 4-hour window they were supposed to be at my home so I sat at home for 6 hours waiting for the person to arrive with no phone call or information on being late. After the diagnosis was completed the technician was unable to supply a receipt for the work being done at that time and requested the $100 claim visit be paid in cash. The service technician spoke very limited English and we were only informed it was broken and don't use. At the time did not seem to be legitimate as we always receive a receipt when paying or what was the repair needed or proof of the visit.

    After addressing this issue with Select Home Warranty they let us know that we will have a reply in 48 hours of what would be the outcome of our claim which is standard operational. Just received the notification that they will reimburse us $125 for the machine to either be repaired or replaced. Still have not gotten what is needed to repair the machine just was told it was broken from the repair company.

    My wife spoke with a supervisor at Select Home Warranty who just stated that when they put the information into the computer with the serial number that they would only pay $125 for the replacement and we would need to purchase send in the receipt to receive payment. Did not show any empathy towards the issue and really did not want to discuss any further. Informed the supervisor we will inform as many people possible of this issue so it doesn't happen to someone else. To think that my washing machine is only truly worth $25 is truly unrealistic. To me it is not worth having a home warranty company like this. It would be better to save my money on costly repairs and purchase manufacture warranty.

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    Customer ServiceCoverageTechPrice

    Reviewed Oct. 23, 2018

    Dryer not heating. Response was rapid. When we located a repairman he fixed it professionally and accurately, I couldn’t have been any more pleased with the work and professional action that my appliance was treated with. The value was great I am very pleased. The warranty is a great option for insuring your home is maintained at all times with efficient and effective coverage no matter what issue you are having in any part of your home. I feel overall the investment is well worth it for optimum protection of your home.

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    Reviewed Oct. 23, 2018

    I received excellent service from Jeff at Select Home Warranty. He was friendly, professional and knowledgeable without being pushy. He laid out my options and allowed me to chose what was best for me. I appreciated Jeff allowing me to ask questions in order to make an informed decision about the plan that would be best for me. I am very pleased with the service I received and have already recommended Select Home Warranty to my co-workers and friends.

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    CoverageTechPricePunctuality & Speed

    Reviewed Oct. 23, 2018

    Was originally with AHS (American Home Shield) that got too expensive to afford. Plus the vendors AHS sent out were not reliable or never seemed to get to our residence on time if at all. You offer more coverage on a friendlier budget. Plus now you offer roof repair which is a plus. Your deductible stayed at $45 per service visit versus $75. You also offer three (3) different plans to choose which is a very nice feature.

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    CoverageRefunds & Payouts

    Reviewed Oct. 23, 2018

    I called about enrollment information and to check coverage. The representative I spoke with was polite and helpful. He was able to offer a further discount above the advertised online discount. I have not received the plan coverage info yet so we will see about that, but the call went well. He answered all of my questions and seemed to be very knowledgeable. I had a home warranty when I first bought the house that did not cover my area. I am hopeful this will all work out. I was assured a full refund if it does not meet my expectations.

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    Claims HandlingCoverage

    Reviewed Oct. 23, 2018

    Jeff did a very good job of explaining the warranty and what would be covered and what would not. I have some brand new items that are covered under the manufacturer's warranty so don't need coverage for them. He also made sure I understood the process involved in filing a claim. He really wanted to make sure that I got the coverage that was best for me. I feel that I did get that coverage.

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    Customer ServiceCoveragePrice

    Reviewed Oct. 23, 2018

    I was online wanting to buy home warrant but had a lot of Questions. My phone rang and it was a customer rep by the name of Allan ** from Fl. He answer all my questions, help me set up my plan and now I am covered and happy. Thank you Allan. I will recommend Select Home Warranty to my friends. The price is right too one that I can afford. Selected Home is the way to go when you need your home, heating and cooling, also appliances fixed.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 23, 2018

    They were fast to respond, easy to get going. I was able to get everything set up in a single phone call. Exactly what I needed during the busy time of buying a home. I was able to get my sprinkler system and the second kitchen also included in the warranty for a small fee. I have not had to file a claim, but I am sure that process will be smooth if it is ever needed. My new home is a large ranch with 2 kitchens, jacuzzi tub, 2 and 1/2 car garage, 4 bathrooms, 3 bedrooms, 1 office, large finished basement with entertainment area. I could not have imagined buying a house without protecting it under the Select Home Warranty.

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    Coverage

    Reviewed Oct. 23, 2018

    I found Jeff to be very cordial and very knowledgeable. He took his time and explained every option to me. He answered all of my questions and he also explained certain coverages that I wasn't sure about. After mentioning to him that we had a bad experience with another home warranty company, he assured me that Select Home Warranty would not treat us as the other company did. He also explained about the transferable policy in the even we were to sell our home or purchase another home. I hope when my husband looks over the policy he will be in agreement with me and that he will find the cost very reasonable.

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    CoveragePrice

    Reviewed Oct. 23, 2018

    I'm going through a divorce and needed a little extra reassurance for large household expenses and repairs. The signup process was affordable and the policy easy to understand. There were willing to work with me on draft dates and explaining coverage. While I haven't had to use their services the reviews elsewhere have get positive and that provides me with peace of mind. Jonathan was wonderful and incredibly helpful in answering all of my questions. Thank you.

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    Coverage

    Reviewed Oct. 22, 2018

    Agent we spoken was knowledgeable and very helpful. He guided and explained the policy and answered all our questions. Hope the service will be same when we had any claims. For now it seems everything is ok. I explained about my HVAC and splits in basement. They said all of them will be covered and it's so nice of them. Agent informed us 45 will be the service fee for each claim and it is the cheapest in the market.

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    Customer ServiceCoveragePrice

    Reviewed Oct. 20, 2018

    Every time I call, I am greeted with the utmost respect, and the customer service is awesome. I haven't had a chance to file a claim yet, because I have a thirty day waiting period. But that's cool. It give us peace of mind that we will have all major appliances, spa, and pool covered. In today's world where all services are so expensive. It's a great thing to have for every home owner. Thanks so much.

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    Customer ServiceCoverage

    Reviewed Oct. 20, 2018

    I like to be cover, among others company I selected this company because they provide additional roof leak protection at no cost, I have recommended to friends and neighbors. I hope never need an emergency call. Call is free. You would never feel any obligation.

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    CoveragePrice

    Reviewed Oct. 20, 2018

    Kevin, my salesperson, was helpful and informative. He answered all the questions we had and helped us expedite the policy start date to coincide with the closing date of our home. We were also pleased with the price point of the coverage. It was less than the company recommended by our realtor. The Select Home Warranty website was easy to navigate. We were able to get information in a clear and concise manner. Based on our initial experience, we would recommend Select Home Warranty to anyone looking to protect themselves from unexpected expenses or assure potential buyers of their home.

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    Claims HandlingCoverageRefunds & Payouts

    Reviewed Oct. 20, 2018

    Run! After they get your money, they don't care about the service. It took 10 days for them to review our AC claim and they denied it! Saying it wasn't covered in the contract! We had to pay for the repair out of pocket. We have 2 other claims that took long to be review and the same thing. They said it wasn't approved. When initially we got the most expensive coverage and salesperson ensure we were covered. They lie, we canceled our policy. We will never go back with these people.

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    Customer Service

    Reviewed Oct. 20, 2018

    Haven’t really had to use this yet. Just purchased the policy. Customer service was nice, one gentleman Abraham was kinda rude, but everyone else was nice. It’s nice very knowing I have this as a backup. I’d like to know if I have rental home if we can use this service also?

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    Customer Service

    Reviewed Oct. 20, 2018

    I just bought a home warranty today. Because of Kevin's great service. I signed up after having a terrible experience the night before with another person. Because of the other person's rudeness and attitude, I had sworn to never do business with this company. Because of Kevin's professionalism, he changed my mind with his knowledge of the product and concern for his company and their reputation. I would recommend this company and plan on doing more business with them in the future.

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    Price

    Reviewed Oct. 20, 2018

    Isaac ** was very helpful in the purchase of the home warranty. Selected your company based on ratings and found the price to be a little higher than others. I went with reputation as rated by previous customers. I have not received my policy although payment has been deducted from my account. I need my policy asap to have a record of coverages and to record my free months. Please send it to me asap. Thanks.

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    CoveragePrice

    Reviewed Oct. 19, 2018

    The Rep was very polite and helpful. He recommended the best option for my budget, which was better coverage than I thought. He was straight forward and honest. He wasn’t pushy at all! The value is unbelievable and I will have coverage for several years. Even though I had this house built 2 years ago, I need this plan. I’m already having issues with appliances. I’m recommending this company to all my friends and family.

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    Coverage

    Reviewed Oct. 19, 2018

    Very helpful when making decision on purchasing a warranty. Not too pushy either. Mark did a great job explaining the different levels, prices, deductibles etc; I have purchased other home warranties for peace of mind. I won't go into their names here but they were not very helpful when I did need them and found different ways to not cover a repair. Hopefully I won't run into the same thing here if I need it.

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    Coverage

    Reviewed Oct. 19, 2018

    Daniel was a very nice young man. He was courteous and knowledgeable. He worked with me so I could afford your service. He unfortunately did not mention that the ice maker was not covered. I will need to see what that addition will cost.

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    Customer ServiceCoveragePrice

    Reviewed Oct. 19, 2018

    On 10/19/2018, I requested quote online, while I was reviewing the quote, the rep/agent David ** called me on my home phone which I provided online. David explained all of the possible choices for me to choose, I selected for two years. I think, this is the best value for the money spent, coverage is 2 years and 4 months. I have been looking on website for the best value and the best coverage and the great comparable price. Thanks David.

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    Reviewed Oct. 19, 2018

    Sol told me every thing I needed to know. I asked a lot of questions. He took the time and answered them one at a time. I feel the service is as good as the salesperson. I can't go wrong. I just hope the company will not let me down when I need them. I am hoping I will not have to but it feels good to know you are there if I need someone.

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    Customer ServicePriceRefunds & Payouts

    Reviewed Oct. 19, 2018

    Agent was very knowledgeable. Very willing to help. He understood our needs. He was willing to work with us to get this contract. He explained all offers and how we could get the best option for our new home. We have looked at other home warranty. We have heard nothing but great things about Select Home Warranty. Jonathan was very persistent on how he wanted us to get the best price for us. He explained in detail all the benefits of becoming a Select Home Warranty customer and also explained in detail the benefits of extending the warranty to three years to get a better rate and lock in the price for the life of the policy and he also told us that if at any time we were not satisfied we could cancel without any issues and would be refunded for any unused portion of the policy we have not used. Very pleased with the information he provided us.

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    Claims HandlingTech

    Reviewed Oct. 19, 2018

    My heating failed, I called Select Home Warranty. I had to wait for a couple of days for the company to find a technician. As they could not find one after two days, I was allowed to call a technician on my own. The diagnosis was established, all the documentation that was required was submitted and the claim was approved. I paid for the repair and I am in the process of submitting the invoice for the claim.

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    Select Home Warranty Company Information

    Company Name:
    Select Home Warranty
    Company Type:
    Private
    Address:
    1 International Blvd #400
    State/Province:
    NJ
    Postal Code:
    07495
    Country:
    United States
    Website:
    www.selecthomewarranty.com
    Do you have questions about Select Home Warranty?