Select Home Warranty Reviews

I purchased a home warranty from Select Home Warranty on 3/11/14. After everything was said and done, the representative that sold me the warranty over the phone told me that everything was complete and that everything listed on my warranty was now covered, 3/30/14. 19 days later, one of my heating elements burned out in my oven. I called Select Home Warranty to report it the same day it happened. It took them 27 minutes to answer the phone and then after taking my information, I was told that a supervisor would be getting back in touch with me. That never happened. I called them back the next day and was told that they would not be able to repair my oven because in the contract, it states warranty coverage will begin 30 days after receipt of all outstanding payments (They Got My Money on 3/11/14). This is my third home warranty company that I have used and the first one to have this sort of restriction in their contract so they got me. Would have been nice of their representative to mention that little tidbit of very important information. Long story short, they will leave information out when trying to sell you their product. Read your contract first. I should have read the contract closer but they were misleading by telling me that everything was a go and that all was covered.

My dishwasher needed a new pump. I called select and they gave me the name someone in my area to call. The man came out in a timely manner and fixed the pump. I have to pay $60 out of pocket.

We had a fine experience with Select Home Warranty.

I am most please with the service Select has given me. They have been very pleasant to deal with and they have sent very nice repairmen to my home.

I have never been this unsatisfied with a company before and this is the first time I have ever felt the need to let people know that they make their company sound so good until you have issues go wrong. When we spoke to Adam ** the first time he was very polite while trying to sell us and informing us everything was covered from appliances to heating and air. When we had an issue Adam was EXTREMELY rude. The first time we needed to use our warranty, our hot water tank burst, they sent a repairman right out. When he got here, they wouldn't take his word for it and wanted pictures to review the claim. We never heard back from them and had to replace the hot water tank ourselves.

Everything’s been fine with Select. The only problem that I can see is the fact that no one can do anything until they get an okay from Select Home Warranty. The contractor could not do what he needed to do until he'd gotten the okay from Select Home Warranty so that kinda tied us up a little bit but not much.

I have a warranty with select for my home appliances. We bought the warranty when we moved in. I had to use them for the first time recently and I was pleasantly surprised. My repair was handled quickly and responsibly. I have since recommended them to my family.

It was easy to process a claim at Select Home Warranty except for... they assigned it to a contractor who never did call me or get a hold of me but I called back after three days or whatever that I was supposed to wait and they sent somebody else out. They showed up the next day so it was really seamless. Everybody at Select was great. Having Select saved me some money and it were could’ve saved me more in the long run but it was just the nature of the problem, it didn't require it. They were great. Good service.

The experience I have had so far with select has been a very good one. They have replaced my dishwasher without any issue.

I've only had one experience with Select Home Warranty and it was excellent. They were very responsive and they got out here and replaced what needed to be replaced. I would recommend them.

I signed up for the Select Home Warranty program back in December. Since then they have fixed 2 of my appliances. Both men they sent out were professional.

When I bought my home it already had a warranty from select home. I moved in and 2 months later my oven would not turn on. Select sent the guy out and he replaced one part. The oven worked right away and still works fine.

I called select with a ceiling fan issue a few days ago. They took the information over the phone and decided it was not worth it to repair. Select told me to pick out a new fan and they will pay for it. My new fan looks great and I am waiting for my check from select.

I'm single and my handymen were not working out. I looked up on the internet, called a couple of companies, and of the few I had called, Select Home Warranty had good answers to my questions. I've been a member since August and it's been pretty good. I've only had to file one claim. It's not outstanding, but okay. It's been professional and succinct.

I'm happy with Select Home Warranty. They're great. They have been very helpful and fair and I would highly recommend them. I've had other warranty companies and I didn't have a very good experience.

I've had home warranty in the past and I just thought it'd be easier to do something that way than have a really big repair bill if something were to happen. I had American Home Shield in the past and it was less expensive as far as the premium, so I chose it over the others. They did respond when I called in for a service. Sometimes you feel like you need someone out immediately. It was a couple of days before someone was able to come out. I don't know if I'm real happy with that particular way. Now, that may just be part of it.

I had this policy about 11 months when our washer failed. Select sent a repair co. out and the estimate to repair was more than to replace. I called the claims dept and was told by Sam to go out and purchase a new washer. I told him I was uncomfortable doing that without a dollar amount or a purchase order or something that would give me some idea of the reimbursement amount. He said just go buy another one and send in the receipt. I was impressed, I should have known better. Since we had a Whirlpool Duet front loading unit that is what we bought. In this company's advertising they describe situations where an appliance could cost a loss of anywhere from $500 to $1300. The impression is that they will step in and prevent the loss. What they don't tell you is that there is a $500.00 cap in the back of the policy.

I have one experience where I had to call Select Home Warranty for a service repair person in. It was a problem with my dryer. Everything was okay. I was happy that they were here within the next day. I don't know if that's how it's going to always be. With something air conditioning in the middle of summer, I don't know if they'd be so quick to respond. And the same with the heating in the winter.

I would rate my experience with Select a full 5 stars. They have been very helpful with the garbage disposal issue in my home. I am new to the area and I would not even know who to call. They replaced the garbage disposal without any issues.

I was searching for home warranties and saw Select Home Warranty online. We already had a home warranty service on our existing residence and this was for a rental, so we got it. The pricing was a lot better. I've had them less than a year. The experience has been very good. I haven't dealt directly with the warranty company because we have a property manager who handles it but everything was good. They're very efficient.

I chose Select Home Warranty because of the deductible and their coverage services. I now live in Boston but I transferred out in the military and my daughter is occupying the house back in so it's just a better fit to have home warranty service. It's cheaper to do that than it is to drive back and make a referral. I've had them since October and so far the experience is good. The contractor that they sent out for the one repair, the plumber only did half the job but that's not on Select Home Warranty, that's on the actual provider. I'd recommend Select to anyone.

I have a great experience with this company Select. I called them on Thursday afternoon to fix my washer. By Friday afternoon, they fixed it no problem.

I heard about Select Home Warranty from the realtor who sold us the house. We've had other service contracts before and so we thought with an old house, we should probably get one. We've been a customer for more than a year. This is the first time we've used them. It was an oil service call. He came in and it worked for several hours and then it didn't work again, so we called the company that we normally deal with. We're really not happy.

My policy with Select Home Warranty went active mid-December. I got one because a friend of mine suggested I do it and explained to me about the one he has, so that’s what I got. So far I’ve had one claim -- a fairly simple process. They put me in touch with a local contractor. They came out, they repaired it, but they didn’t repair it properly all the way. I called them again, they sent him back out... I didn’t have to pay an additional charge.

It was a horrible experience dealing with Select Home Warranty. Every time I call, the guys that answer the phone are nasty. I put in a claim as my air conditioner is not working and it was rejected because 3 months ago my other air conditioner was fixed. I told them that the one they fixed was on the second floor and the unit they're going to fix is on the first floor. They said they have to review it and maybe it's just Freon. I don't know if it's Freon so I told them to call one of their contractors to come and look at it to tell them what's wrong with it. The guy said no. How can they tell me that? That's what I have for protection, right? I haven't seen an air conditioner since Thursday. I have two kids and myself that have asthma and it hasn't been done yet.

I have my home warranty plan with select. I have had to make a few claims this year. They fixed my plumbing issue within 24 hrs. They have also replaced my ceiling fan. Thank you select.

When I first called Select Home Warranty, they kept asking me all kinds of various questions like, "Are you sure that you didn’t have this problem before?" I was not happy with the way that they were kind of drilling me. I told them that we had just moved in the house 2 or 3 months ago, and all of the sudden the garage door had a problem. It seemed like they are almost trying to get out. Then they told us it would be covered. A guy came out, we gave him $40 and then they called and said "Well I just want you to know that it wasn’t covered, but I'm going to go ahead and honor it." I was like, “Okay.” I just know that I won't have it next year. I'll go with another company. But they did what they were supposed to do which was fine.

I needed a service call from Select for my water heater. Select called right away and had a plumber come out to fix the water heater. I am very pleased with the whole system and happy with Select.

My landlord suggested Select so I got it in case anything was wrong. Unfortunately it did not go smoothly, when I finally needed something fixed. They literally covered not even a quarter of the cost. I had to pay everything else out of pocket. According to them it wasn't a part what it needed. The air conditioner could've not run without it. They argued with me forever. They were rude too. It was not a good experience.

I've had a home warranty ever since we bought our home here in Tennessee, for 5 or 6 years. We were with another company and they had a pretty big increase in their policy. Then I got some information on the internet from Select and called them. Select gave me a good price and so I gave it a whirl. I had one claim and was pretty much satisfied. However, it took them a little while to get everything done, so I was a little disappointed. They said that they work with Sears Repair and my appliances were all Sears. They want to call them about replacing the top unit in my oven. They sent someone out and it took about a week, but they did get it fixed and all it cost me was my deductible.

I have just had a positive experience with select home. I had a plumbing problem and they were able to handle in a timely manner for me.

I have a few properties with Select. What I like about Select is that you always get a live operator and they are very helpful. They paid my claims very fast. I am happy with them.

I used to have AHS and I am going back. Here's the issues. (across 2 properties)

I compared Select with other home warranties and they have greater discount so I went with them. I had a little bit of difficulty with the representative that I spoke with. I think there is some miscommunication with him and the other departments. He was not aware of the document that I sent and was still requesting the same information. He almost rejected the request so I was kind of mad at him. He said, I'm sorry. It ended up having no problems so that's okay, and he said he will communicate with them.

I've had Select Home Warranty for about 8 months. At times it's good, at times not so good. I had a problem with my garbage disposal and they came out and fixed that. But right before that I had a problem with my furnace that I just wanted to pilot lit but I didn't know anything about the furnace (I couldn't even figure out how to open the thing up). I called them and what they told me was, "Oh, at the beginning of the season, you just have to light the pilot. That's all you have to do." What they didn't say was what's the brand, model number, etc. And when I went and finally opened it up, I couldn't find a place to light it.

I have requested on two previous occasions from John ** to send me a copy of the H/o warranty, the first time was 11/26/13, I am still waiting!!! This lack of response makes me wonder if this company is legit?? Does this matter have to be taken further??? Please advise why I have not received a copy of the policy.

I just started with Select Home Warranty. There was a little confusion in the beginning but they made adjustments. I'm using it on 2 houses. So far, so good.

I called them on two issues and on both times they had an excuse why they would not cover it. One was plumbing and the other was a roof leak. After telling them I was going to write a bad review, they called me back to say they will pay 150.00 and I would need to pay 1350.00. I said, "Is this a joke?"

Hats off to Adam. He must certainly be an asset to your company. I asked many questions to get a home warranty with your company many times, sometimes the same question, trying to cover the bases I need for the home warranty. Adam was my customer service Rep. Adam was very kind, understanding, extremely patient and very knowledgeable of his job. He is the reason for me purchasing the policy. Thank you.

I've had home warranties for many, many years and I decided to switch from one to another and I went on the internet and found Select and I liked what I saw on the internet so I wanted to try it. It looked like it was beneficial from a price standpoint and the coverage. I've only had one experience and it was certainly satisfactory. The technician took care of the dryer rapidly and I was real pleased. It was a first time good experience. I was very pleased.

I bought a home and my realtor got the warranty for me, and he chose Select Home Warranty. I had been with them since June or July and my experience has been fine so far. I had some work done on my oven and everything went well. The guy came within the timeframe and he did a good job. I don't have any complaints.

After a year or two living in a new home, you need a home warranty because anything can happen. I purchased Select a few months ago. The reason why I chose them was number one, their price, and number 2, their deductible. At the beginning we had a problem, but then they rectified it as soon as possible. I have two condos in Florida and I just enrolled. They’re right on the money, they will have somebody calling you that very day, within a few hours.

Through oversight, I had let my other home warranty expire. I was on the internet and came across Select Home Warranty. I called them and they gave me a good deal as far as the payments. I have already one claim, and it worked out well. I was very surprised though, because when I called it in, they told me that they will send me an email with the plumber name and number and I get in touch with the plumber and then they will start the process, but instead the gentleman called me. He just made an appointment. He came in and said he didn't have the parts so he had to come back. He was fast and professional and that was it. So the experience with the homeowner's warranty was fine. It was efficient and okay. The services covered were explained to me. They were courteous, clear and very professional.

I've always had a home warranty and I wanted to change company, so I went online. That’s how I found Select Home Warranty. They did fine and fixed my dryer and left. About a couple of days later, I put in a load and it’s still making a noise, so I called him up and he said, “Oh, it’s got to go through a few loads before that noise goes away, because I put in a new part.” I said okay. That was just before Christmas.

I was with 2-10 in the previous seven or eight years and the price just kept elevating. I went online and asked for the comparison analysis on different home warranty programs and Select Home Warranty came up and had a pretty high rating, so I said I'd try it. I've been with them for about 4 months. I had one claim and it went very well. Everyone was very courteous, very expedient, and the contractor was very well versed and very good at what he did. Comparing it with the 2-10, I think Select seems to care about the customers and sent out some very good contractors that care about ensuring that their business is well respected.

We signed up for Select Home Warranty for about a month. Within this time period, we had experienced problems with our garbage disposal unit. The agent who signed us up guaranteed that the unit would be fixed. The unit was that bad it needed to be replaced even though it was only 1.5 yrs old. Select Home Warranty took care of it promptly with no problems, no additional costs and we took care of the $45 deductible charge. We have 2 homes signed up with this warranty, and this prompt repair made us realize that we are definitely with the right company. Thank you.

I had Fidelity before and wasn't that pleased with them so I switched to Select Home Warranty. I took out a five-year contract with them which ended up making it much less for me. The Select customer service reps have been really great; however, the people that they have hired have not. It took us to the third person to finally get my problem solved. I appreciate Selects very quick and gracious response. You always get to talk to a person.

I had a different home warranty prior to Select and it wasn't very good. It was really expensive. Select Home Warranty had a lot of good customer rating and stuff so I figured I'd try it out. I've had one claim finished. It was in and out pretty good. Select is very good, quick and efficient.

I saw Select on the internet and just had them before and decided to go with them this time. Their service is excellent and easy… the BEST I've ever had.

My home warranty expired off my house. I looked on the internet for someone and saw that Select has a lower service call fee, and they gave me an extra month. That's kind of important to have based on expensive stuff to replace like an air conditioning unit. I've had one claim on the air conditioning unit. Select Home Warranty weren't really the one who did the exam. It was just the company they sent who did it, but they've done a good job for just that one time so far.

I decided I wanted a home warranty because when I bought my house I originally had one and knew it was a good idea to have one. Then I didn't realize that it lapsed and I couldn't find the paperwork on it. So I went online and said, “Well let me just see if I could find a reputable company” because I know some of them out there aren't that reputable. I started reading the reviews about what people said about Select. So I went to all different review sites and this one seemed to be the best. It had the least amount of negative reviews that's why I picked them. So far, so good. I had a dishwasher problem and I called them up. They sent a guy. He came right away and fixed the problem. Had I not had the warranty the problem would've cost me $200 and it cost me $45 for the guy to show up. I'm absolutely satisfied.

So far I am very please with Select. I have been using them now for a few months and have called them out 2 times. Both of my issues were resolved in a timely manner.

The company that we had was Home Warranty of America but we wanted to add some rental properties in New Jersey and the only company that did that was Select Home Warranty. We had one claim for one of the tenants, and he had a clog in the drain. The service was great! I have recommended Select already.

We were facing some health issues in the later years and we thought it would be a good idea since we're not able to do things for ourselves as much as we used to do, to have the security of that protection. We talked to several different ones and we liked what they had to offer better, price-wise.

I already had home warranty. It’s just a matter of whether I wanted to stay with the company that I was with or going to some other company. I decided to go with Select Home Warranty because I could see, going online, it seemed to have good response from people. So I figured if other people have been satisfied with it, hopefully then I too will be satisfied with them. And I already had an issue that they responded to very well and that worked out very nicely.

We've submitted two claims... It was very easy. They were very prompt and got our claims started immediately. We were able to get the items fixed within a day or two after placing the call which was great.

I had a home warranty plan before and had cancelled it. I felt that I needed some kind of protection so I went to looking for home warranty service and Select Home was online and I called them. I like what they had to offer. The price was better. It was lower cost than I had been paying previously and they covered everything I needed to have covered, so I went with them. I have submitted one claim with them. It went well. They came and they were very professional. They did what they had to do and got the problem taken care of.

My experience with Select Home Warranty was okay.

My buddy has Select Home Warranty. He was cancelled with another company and he picked it up. I asked him, “How do you think of it?” and he said “It's pretty good” so I called up the gentleman and I took it up too. I had Sears Home Appliances and it seems like they weren't on the league for it, and it seems like I got a 5 year for a better deal. Financially, I think it came out ahead for me because they only gave me 3 years for $475 for just a few of my appliances. They're still calling me about it.

We've been with Select Home Warranty for six months. My experience with them is not very good. I had to file a claim a couple of weeks ago and I wasn't satisfied with the people that they sent me. I had some issues with my toilet and they came out and told me that it was old. And they also trekked in mud and stuff. Also, I had a faucet that wasn't covered under the warranty but they were supposed to try and fix it. They refused to look at it.

First, I got a call from American Home Shield. Then when I called Select, they gave me the same rate with cheaper call pay. That's the best part because the other one is asking for 75 and they're only asking for 45 so that's a big difference. So I decided to go with them. The service is really good. The moment I emailed for some repairs, they immediately sent me whoever is available.

The first time I called Select Home Warranty, what happened was they assigned a technician but that technician never called us but they were very expedient about getting another technician. So I would recommend them. They did a good job.

When I put my claim in, the reps were very nice and respectful. After a few hours, an electrician called to set up an appointment. When he came out, he was also nice and quick. The whole process was easy.

I found out about Select Home Warranty online. Our experience with them has been fine so far.

I was looking up home warranties on the internet. We're in Florida and it's our first house. I know the climate down here is more humid and close to the beach - it's a little bit warm. We just moved our home so we wanted something that if something happened at the house if I was gone, my wife could call and get something repaired without me being here and not costing like thousands of dollars for something simple. I started calling around. Select Home Warranty had the best deal basically and the best kind of coverage so I chose them. I got the basic one that covers the basic things. I've used Select twice and had absolutely no complaints whatsoever. They're very clear when I talk to them. The second time I used them was for the dishwasher and they offered me options of whether I wanted to repair the pump or use the money for the pump to put into a new dishwasher. I've recommended them.

Select has been very responsive. I thought I had an issue at the very beginning but they immediately corrected the problem. I was actually pretty impressed because half of my experience with warranty companies has not been good.

My experience with Select was good. The only problem I really had with them is I got the impression from talking to them on the phone that they tried to do whatever they can to wiggle out of paying claims because when I called them, the guy really quizzed me when I told them I had this problem with my clothes washer. “What kind of maintenance have you been doing on it? You’re going to have to prove that you had maintenance done on it and show receipts and that the unit has been maintained for us to cover any kind of repairs on it.” I did wind up getting the thing satisfactorily fixed and the company that the guy sent me did a good job with it, so I can’t complain about them either.

I needed to call select for an ac issue. I live in Florida so it is urgent that we have ac. They sent out a guy relatively quick. When he got to my home he did a full check on the ac and replaced the capacitor.

I was researching online when I came across Select Home Warranty. I decided to go with them because of their price, their deductible and because the other home warranty that I had only covered up to $500 and it was more expensive. Select Home Warranty is cheaper. The first representative they sent out didn't speak good English but the others that I spoke to were fine. The guy that came out to do my heater replaced my thermostat for we thought that that was the problem. We found out it’s not so I need to have them come again to fix my heater. I’m going to call them again.

The experience with Select Home Warranty is excellent and surprising. I bought a Platinum Care plan because I was widowed a year ago and I didn't know what I was going to do if anything happened. The man that I bought it from was wonderful. I called about a garbage disposal and that man was even more wonderful. I’m impressed. I'm happy I chose them.

I've had home warranties over time. I was getting rid of the one I had because I was dissatisfied with them because they weren't fully upfront with what their services were so I started calling around and I went online. That's where I found Select Home Warranty and I spoke to a number of them. They all seem to be the best so I took it. The process in submitting a claim was fine.

I have been using Select for a few months now. Each time I had an issue it was settled easily. My latest issue was with my heat. They came out and fixed it quick.

I've had a home warranty for quite a while with American Shield and then decided to change into another company. The price and the deductibles are a lot better than the other one so I switched. Filing a claim has been excellent, no problem. They finished within a couple of days. Excellent service.

Select was very helpful with my plumbing issue. I had a leak under the sink, they sent a plumber within 24 hrs. I wish I had known about Select earlier, I would have saved lots of money.

Select Home Warranty has extremely bad service. I am paying them $385 a year and more. The first time I called, the person fixed something but did nothing, just cleaned my machine. Then I paid $45 plus $20 just for him to clean the machine when I can go to any Home Depot and any place. Another time, I paid $45 for the person to come into my house to fix something and just to change one piece from my oven. I want to publish everything on Facebook and in all the places that I can publish and in the Select page too. Select Home Warranty is no good. They don't know how to do business.

Select has sent out a repairman to my home on two occasions. Both times the repairman was nice, friendly and knowledgeable. I am happy I have them because it saved me money already.

Select did a quick and good job with my repair. My garage door opener went out and I could not get my car out of the garage. They sent someone out to help me the same day.

I had an issue with my garbage disposal - it was leaking. When I called Select, they sent out one of the plumbers the same day to replace it. Overall, I am happy and would keep using them.

I already had a home warranty and I've heard that Select had good customer service online from reviews so I switched. I have filed a claim. The experience was not good. As soon as I told the guy that I had an issue with my plumbing he said immediately that it wouldn't be covered and they weren't going to send anybody out; and then I referenced the contract several times where its stated verbatim that it would be fixed for that specific plumbing issue and he said no that's not right that there were other rules basically that weren't on there. So I spoke with their manager about that and he said they will send somebody out and covered it for me. They were difficult to deal with.

I’m in the real estate business and put home warranties on my buyers’ homes when they buy. I found Select online when I replaced the present company I use because I wanted a little more coverage. I have Select on two properties right now. I like their services and they have amazing sales reps. I think they’re very good. I’ve been very happy with them.

We were purchasing a home and so I looked and pulled up a list of home warranty providers online. I went through companies who had a decent consumer feedback and emailed a couple asking about what kind of services they provide. This was the first time I bought a house and so I didn’t know what was in or out of the home warranty. Select gave me a call back and we liked what they provided and they threw in a couple of extra things for us. We got 2 months extra and my husband just felt like they covered more than their competitors.

I was really unhappy with my previous home warranty with a different agency so I went to find another provider and found Select Home Warranty online. I purchased their gold plan which has the lowest copay. It was a pleasant experience dealing with Select. I don’t have any problems at all. The claims reps were courteous and kind. They walked me through the process.

My realtor told me about Select so I chose them over their competitors. I had one claim and they were pretty fast in getting someone out to the house. My interaction with the claims reps was satisfactory. They were knowledgeable and walked me through the process.

Select Home Warranty was one of the top five that was listed on the site so I decided to go with them. Submitting a claim with Select was smooth. The claims rep was able to walk me through the process and the sales people were knowledgeable and answered all my questions.

When my home warranty services with American Home Shield expired, I went looking at other options and found Select Home warranty on the internet. I’ve submitted one claim with them so far and my experience was pretty good. They walked me through the process very smoothly and were able to answer my questions.

We’re purchasing a new home and Select Home Warranty gave us a better price so we went with them. The customer service with Select wasn’t stellar and it was a miserable experience dealing with them. They didn’t locate my payment even though I have emailed confirming it. They said the policy didn’t start until a few days after the first time I called. It was terrible if not for the plumber that they sent out which was great.

We purchased our new home and the seller didn’t want to cover home warranty. So we decided to do it on our own. I went online. I called a few of them and Select were the most friendly. They gave me the most information over the phone so I went with them. The experience was easy and painless.

Select has the most coverage for the least amount of money than a lot of companies do. I’ve had one before and my appliances were getting old so I considered doing it again. The claims I’ve submitted with them have gone well. They always got me. The provider sometimes has been a little disappointing but it wasn’t Select’s fault. I’ve been very happy with the service and I don’t have any complaints at all.

I found Select online when I was looking for a home warranty provider that is less expensive and more reasonable than the one I previously have - their prices have gone up and I wasn’t happy with it. Select has the same coverage that I had before and my experience with their claims rep was great. Great customer service. No problems.

I received an invoice that should have been paid under my warranty. I was assisted immediately... I was very satisfied with the speed of taking care of my issue.

I had an oven issue over the Thanksgiving holiday. I Was pleasantly surprised when they were able to send someone out and fix it. Thanks.

Leak in downstairs bathroom ceiling. Plumber arrived on time, as explained. Polite, fully explored and explained everything, had to go out to get part, removed leaking toilet in bathroom above to replace wax ring, cleaned up. Completely satisfied with timing, service and personnel. Thank you.