Select Home Warranty Reviews

I have been having an issue with my toilet for a while. I contacted SHW and they asked me a lot of questions about what the problem was and details about the make and model of the toilet. After I gave them all the information they had a plumber contact me directly to schedule a time to come and do the repairs. Overall I was satisfied with my services.

We had a problem with our pool over the summer. I remembered that I bought a policy with SHW and added coverage for my pool. I called SHW and they asked me a lot of questions about my pool and what the problem was. They then had a contractor get in contact with me and to schedule an appointment to come to inspect the pool. The technician was able to make the repairs on the same day and had the pool running great. Was very happy.

I had problems with my stove this past summer. I submitted a claim online and got a call back within 24 hours. The stove was not heating up. The technician came to inspect the stove and replaced the part that was not working. I only gave 3 stars because it took the technician 2 days to come and fix the stove.

I had an problem with my AC over the summer and SHW sent out technicians right away to repair the units. I was very happy with the service provided. Highly recommended.

I needed to buy this policy as I was buying a new home. My real estate agent recommended SHW. The hold time was less than 10 min. I asked all the questions needed and did not feel rushed at all. I had an option to choose if I wanted a 1 year or 5 year policy. I was not pressured into buying anything long term. I have had some questions ever since buying the policy and the reps on the phone were polite and answered all my questions.

We purchased a 2yr warranty with Select for the specific purpose of covering our HVAC replacement when we bought our home, knowing the system was 17yrs old when we purchased the house. The unit was not in great shape and had some internal rust from, what I gathered, was some sort of leak in the history of the house before us. Long story short, when our HVAC unit finally died, Select pulled the typical warranty company BS and said "There's rust damage, so we don't cover that". I had certified HVAC tech's that inspected the unit at the time we purchased the home who came back and looked at it and said the unit had not incurred any damage beyond what was there when we purchased the home; in short, it died because it was now 19yrs old.

I was referred to Select Home Warranty by my neighbor who has worked with them for many years. They came highly recommended. When I called them they were very professional and patient. They answered all of my questions and did not make me feel like I was forced to buy a policy from them. I was very pleased.

I called Select Home Warranty when I was having problems with my a/c over the summer. It kept blowing hot air and we didn't know why it wasn't working. When I spoke to someone they said that they would send someone out to take a look at what the problem was. When the contractor came he inspected the unit and made the repairs on the spot. I was very happy to see that everything was taken care of properly and it all went smoothly.

My microwave went out in September. I contacted Select Home and submitted pictures of the built-in unit and supplied the model number and serial number. I was then told they do not repair microwave ovens and once I replace it they will send me $95.00. I had to purchase a new microwave and send them a copy of the invoice and relieve them of any additional responsibilities. I submitted all the requirements on September 20th, 2015 and was informed I would receive the $95 within 30 days.

It was so easy to go online and schedule the item that needed to be repaired. I got a confirmation email almost instantly and later that day the company that was going to perform the repair called and scheduled a time convenient for me for the repair.

My oven has been acting up lately and I've been with Select for 1 year now. And yesterday morning it just wouldn't heat up so I called them and an agent was available right away. So I explained my issue and they determined that I needed someone to come out so they dispatched a tech to me. The tech was nice and professional and they fixed my issue on the first visit.

I am a happy client because my repair was taken care of. It took 3 days for the repair but that was because the part was ordered thru the manufacturer. But overall was a nice and pleasant experience.

The water in my sink tub and toilet wasn't going down so I called Select Home Warranty to use my warranty. This was my first time using it. I have had Select for almost 2 years and my experience was perfect. They had a plumber come out and snake the pipes and everything is working like new again. I will be renewing for a 3rd year at the time of my renewal.

I would give Select Home warranty an A++ rating. Customer service was easy to deal with. They allowed me to use my own tech and they authorized my repair for me and worked directly with my tech to get everything done smoothly. No hiccups. Very reliable company.

My washer was not cycling correctly. It kept turning off on me and was hard to get it started up again. Select had someone out to my home and they told me I had a bad control board and it needed to be replaced. Select approved my claim and they replaced the board. Fantastic work.

My problem started at 11pm. I started hearing noises from my heater so I got scared. Turned off my heating system. I called Select and they advised me to turn off my heater which I have already done and they told me they would have someone out to me within 8 hours and someone was by me 7 am that morning. I needed a new part so the tech told me they would order it and come back. He was back to my home 2 days later which was quick for me and he fixed my issue. I really owe everything to Select. Without them I would be out thousands of dollars.

I was having a leak from my bathroom tub and was scared it would cost me a lot to get fixed and wasn't sure it would be covered on my warranty so I called Select Home and they told me, "Everything would be fine and we will get a plumber out to you," and they got me a person out to me within hours and I had a broken pipe and Select approved my claim and the tech worked on my repair and it cost me nothing. I was so happy. This warranty was worth it just for this issue alone.

Boy am I glad I have select home warranty. I recently had a garbage disposal issue and I'm happy to report that select did exactly what I want out of a warranty company. Fix my problem. It wasn't repairable so I got a brand new garbage disposal and I didn't have to pay anything. So happy.

My oven was not heating up so I remebered having a warranty with select home warranty but I didn't have my policy number. I contacted them. They were able to find me in the system and have a person out to me right away and on the first vist the tech was well prepared. Had the part with him and boom my oven was fine and working like new. My warranty will be up for renewal shortly. I will be calling them to renew and get it for my rental property.

I had an issue with my stove. I contacted SHW and I was able to get through to someone right away. The person I spoke to over the phone was able to assist me and knew what questions to ask to make the claims process go more smoothly. I was very impressed that the staff knew what to do regardless of what the issue was. The technicians that came out were all top notch. I was very pleased with the claims process from beginning to end.

I had an issue with the plumbing last year and had to pay for repairs. A friend then told me about a company who offers home warranties and recommended Select Home Warranty. When I called them I asked a lot of questions about coverage and the person on the phone was very polite and friendly. Last week I had an issue with the plumbing again (same problem as last year). I called Select Home Warranty and they sent someone out right away. The contractor was very efficient and nice. I had the same problem and already knew what the cost would have been had I paid out of pocket. But this time I only had to pay my deductible which was only $45. I was so happy because I saved hundreds of dollars just on this service call. That alone made the policy value well worth what I paid.

This is the second claim that I have filed with Select Home Warranty this year. The first claim went very smoothly and all the repairs were made. The second claim was for a different problem and they sent out a technician who was extremely knowledgeable and knew what they were doing. They were very experienced in the field. I was impressed the first time and even more impressed the second time. Thank you Select Home Warranty!

I was happy with my service. The staff are very nice and helpful. They answered all my questions before I bought their policy. I was very happy with them. I recommended them to all my family and friends who own homes. They all bought policies from them and were very happy.

I was having problems with my hot water heater about 3 weeks ago. I submitted my claim information online and was contacted the same day. They asked for the make and model of the unit and wanted detailed information on the issue with the heater. I gave them as much information as I had and they contacted a contractor in my area to come and take a look. The contractor already had an idea of what the problem was, based on the information I gave SHW. He was able to make the repair the same day and came with the part that was needed in order to have a functioning hot water heater. I was very satisfied with my experience.

I had an issue with my a/c units this past summer. I called SHW and they were able to find a technician in my area to come out and take a look at the units. The technician was able to do the repair the same day and came with all the proper tools in order to do the repairs. I was very impressed with how quickly they came out to inspect.

I signed up for Select Home Warranty in Hawaii. They told me it was a one time service fee for any problems, no other fees. My dishwasher broke. They told me they only cover $150 because it was less than 3 months. It was in the fine print. So I went ahead and had the guy fix the problem. Another service fee to have him come back out. He couldn't fix it so I bought a new one. Select home warranty said they don't cover installation. They said they would send a check for $150, which only covers the service call fees to not have the problem fixed.

Had some issues with my appliances over the past couple of months. I contacted Select Home Warranty on each of those occasions and was able to get great customer support. They sent out technicians who accommodated my schedule. One of the parts took some time to come in but that was no fault to the technicians. As soon as the part arrived the repair was made the same day and I was very happy with how everything was handled.

I have been trying to get my toilet fixed now for a month. I have emailed Select Home Warranty and asked to have repairs numerous times. They send the name of a service provider and if they haven't contacted me in 24 hours to call the service tech. I have called the techs and left messages, no return calls except from one tech company and he said he was no longer working for them because they don't pay their bills. I have called, emailed and talked to Select Home Warranty but I still haven't had my toilet looked at or fixed. I told them I wanted my money back - I was tired of waiting for a month. They said "Ok, we will email you a void and reimburse you." Well, no email or reimbursement. I have contacted BBB. RIP-OFF, horrible customer service, liars.

My oven wasn't heating up all the way so I contacted Select Home Warranty. Someone was out to me right away. The claims department was excellent in keeping me calm and letting me know I was in good hands. The person came with the part on the first visit and was able to get the job done and have my oven working again. Great service.

Claims process was very quick and easy. I was able to request a claim online and an agent was able to get back to me within hours. And they were able to get a person out to my home within 3 hours since it was an emergency plumbing issue and I was very impressed on how good the tech was and he was easy to deal with. Thank you Select Home Warranty for being there when I need you guys.

We had an issue with the plumbing in our home and when I contacted SHW they were able to get someone to come down to our home to take a look at the issue. The contractor was able to find out what the plumbing problem was and repaired it within a reasonable amount of time.

I had an issue with my a/c this past summer. It was blowing a lot of hot air. I called the customer service department at Select Home Warranty and they were able to get someone to come down to me and take a look at the issue. The contractor was able to do the repairs the same day. I was super happy since we were getting into some hot weather the next couple of days. The contractor was able to accommodate me and work around my work schedule. I was very happy that they were able to offer someone who was accommodating, polite and professional.

I purchased a new home recently. I was told that it is very important to purchase a Home Warranty. I reached out to Select Home Warranty and the staff member was able to provide me with details about the coverage as well as answer any questions that I had. They were knowledgeable and polite.

I have had Select Home Warranty for about 2 years now. This is the first time that I actually had to file a claim for my hot water heater. I filed the claim online and received a call back within 24 hours. They were able to locate a contractor in my area and had them come out. The contractor came to inspect the water heater and found the faulty part. They replaced the faulty part and my hot water heater has been working perfectly ever since.

I am very happy with the services provided by Select Home Warranty. The staff are very knowledgeable and helpful. They answered all my questions. They were able to send out a technician to repair my water heater which was acting up. I submitted the claim online and received a response very quickly.

I am very happy with the services given to me by Select Home Warranty. The customer service department staff are very nice. I submitted my claim online for the first time last week. I had someone reach out to me the same day and had a technician out the next day. Repairs were made very quickly.

The service was ok. I had some issues with my appliances in the house and the service was just ok for me. The claims department took about a few hours to get back to me. A technician came out the next day to look at my appliances. The service was ok. The staff was nice and helpful.

I had an issue with my dishwasher 3 weeks ago. I contacted Select Home Warranty. They sent out a technician to my home to inspect the unit. The technician had the parts needed in order to repair the dishwasher. The technician was efficient and polite. The claims department at Select Home Warranty were great as well. I even got a call after the repairs were done asking if everything was taken care of and properly fixed.

The staff at Select Home Warranty are really great. Any questions I had for the staff members regarding the policy or claims they answered for me. They were patient with me over the phone and I did not feel rushed to make a decision to purchase the policy. Even when I had to file my first claim last week the claims department assisted me and answered all my questions.

I am very pleased with the services provided to me by Select Home Warranty. The staff was pleasant to deal with. They were knowledgeable in their fields and answered all questions asked.

I had an issue with my plumbing last month. I contacted Select Home Warranty and they were able to handle my claim in a timely manner. They had someone come down to do the repairs within a reasonable amount of time. The repair was done the same day. I was very happy.

I purchased my policy with Select Home Warranty in the beginning of the year. I paid extra for pool coverage. Right before the summer began I was having a problem with the pool pump. I contacted Select Home Warranty and they were able to get a technician to come out and inspect the pump. The technician knew a lot about pools and the mechanics. They were able to purchase the faulty part that was very hard to find and install it for me. I was very happy with my claim experience.

I had trouble with my air conditioner this past summer. I contacted Select Home Warranty who not only sent someone out to inspect but came the same day. They were able to resolve the issue with the unit as well as provide me with some useful tips on how to properly maintain the units going forward. The technicians sent out were very knowledgeable and polite.

This was our first claim with Select Home Warranty. The entire experience from the initial call for service through the actual service call was flawless. Everyone was polite, professional, and efficient. We were very pleased with our services.

Very pleased with the customer service at Select Home Warranty. I have tried other companies in the past and Select Home Warranty is by far the best company with the best service. They helped me with all my claim needs.

I have been using Select Home Warranty for 3 years now. I cannot thank them enough for helping me with all my claim issues throughout the years. I was able to get in touch with customer service and received assistance in a timely manner. They helped me when my washing machine broke and when my stove wasn't working. I saved hundreds if not thousands of dollars if it wasn't for them.

Very happy with my experience. Had an issue with my dishwasher. My claim was handled quickly and efficiently. I was able to get in touch with someone fast and the staff were very friendly and efficient.

I had a very unique checklist when shopping for a home warranty plan for my new home. Most companies did not offer the coverage I was interested in but Select Home Warranty did. I did my research and my homework and was impressed with Select's coverage and customer service.

I had a problem with AC. Select Home Warranty company sent a technician to my house. I paid the service fee and technician took the part from my unit which is costing about $2000. He told me that part is bad. Will come back with new one within a week. He never came back. When I called Select Home Warranty company they say cannot help me although they have the technician. I would say this is one of worst company and least reliable in terms of service.

I have never gotten the type of response from any other home warranty company. I had a water leak, which was in the house, which resulted in me turning the water off to the house. When I called and told them I was told that I would get an email (which could a day) about how to proceed. I got the email a good day later telling that they needed pictures before they could do anything further. When the water company came they told me that I may just need to replace a particular part (which I did on my own) and so far so good. I have yet to hear anything from this warranty company. They lost a customer.

I have dealt with Select Home Warranty for less than a year but will be renewing when my policy expires. As far as home warranty companies go I believe they are serviceable. I have had other companies and have horror stories. This company follows the rules.

Our washing machine was not spinning clothes dry. So we called Select Home Warranty since they were wanting us to renew our policy. First I got told "we will find a repair facility for you" and they did. He examined the washer and found the problem. We were told we should hear something by Monday. We didn't. Then Tues we called them. They needed a picture of the machine and a picture of the model numbers as well as the serial number. Then a email told us we would knew if the part was covered within 24 to 48 business hours. That was on November 03. When November 09 came I called again to be told it had been approved and the approval had been sent to the Shop, who never called us to tell us it had been approved. Now the shop is saying we are at the mercy of Samsung to get the part and no date for the washer to be in service was given. My wife has Pneumonia and this is a big burr under my saddle.

Dealing with tenants in a few different states is difficult but select home warranty has streamed lined it for me. All my tenants have access to place a claim directly without calling me. This is very helpful especially late nights and weekends.

Warranty Purchase Date: 6/15/15. Claim Date: 10/15/15. The coverage provided for my pool/spa was limited to $150 although the policy was purchased 4 months prior. The contract is written such that the primary benefits don't kick in until after 4 months plus 5-7 business days. I don't recommend this policy under any circumstances. Beyond disappointed as more of the damage would have been covered had the claim been submitted just a few days after. In addition, the repairs weren't made until 11/5 and the cost was over $1000 total. The representative told me that it was my problem to resolve with their contractor and also refused to escalate the issue real time and I was told I would receive a call tomorrow.

I used the online claim service as requested. First I kept getting spammed to buy the warranty even after I signed in. Then a day later a man from India calls and I can't understand anything he is saying but I explained it is two issues. Then I get told I need to send in a picture of the garbage disposal to claims. Then another 24 hours passed and I am told that I need to find a plumber, and have them call with what's wrong and the cost. Then claims will determine if it is covered which by the contract I signed and paid for it is covered period with a 45 dollar co pay. Anyways, they said if it is covered to go ahead and pay then send in the bill and they will decide what to pay for? I am on disability and even if I was not, the repairs for the basement alone can run over a 1000 dollars and for anyone to come out is a service call fee.

Customer service is poor. You request a phone call and they continue to just email you. You try calling and you are put in hold for long periods of time and then the person who finally answers, knows nothing and cannot connect you to the person you want. I received an email for Julian to call them at their extension, yet they don't provide it. You call the number and you cannot get a hold of that person and are told they are not working. Who is then sending the mails? What a run around.

This company has been giving me a run around for months. It started in July of 2014 when the AC stop working. They sent a technician out who ^said the system needed replaced. The company ^told me they would not replace it or fix it but offered $125.00 for my trouble. It was $1800.00 for the tech they sent to fix it and they ^told me when the replacement was done with an appeal letter and all receipts and it was possible I would $200.00 towards the new unit. I was laid off at the time and decided to wait until June 2015 to replace the unit. The appeal with all receipts was sent on August 1, 2015 and again I was informed that all I would get is $125.00. I ^threw in the towel, signed the agreement, and faxed it back on 8/19. They claimed they never got it but I had the confirmation.

Our policy coverage was average, at best. The cost was in line with most competitors. The documentation provided regarding our policy was unclear and misleading. Our customer service experience over the phone was rude and unprofessional.

Select Home Warranty has been my home warranty provider for over 3 years and they handle my claims professionally. I have never had a problem reaching them even late at night and my claims have been approved. I would recommend them for your home.

I have placed 3 claims with select since I bought a policy one year ago. Each time they came through and stood by their word. My first claim was garbage disposal that was replaced. The second was a repair of a roof leaking and they gave me roof leak free.

I submitted a claim for a garbage disposal that was not working and was told first that they would allow me $75.00 for a disposal but not pay to have it installed. I called and complained that I am totally disabled and what kind of home warranty company doesn't pay to have the item installed!?! If my A/C went on the fritz am I expected to install a replacement! I called and raised Holy H--L, I was transferred to a "Mr. **" who then offered me $150.00 and promised a check would be mailed to me.

Overall happy with the services and customer support I received through Select Home Warranty. The plan was given to me at the closing of a new property for my family and we have used them numerous times and they are very professional all around.

I am happy with all the service I got when enrolling with Select. I did not have to place a claim but I had lots of special needs to get my policy going. The cs rep I went back and forth with was very patient and helpful. I would recommend them.

Having the ability to place a claim online came in very handy when my tenant needed assistance. The plumber that was sent to the home by Select Home Warranty was very professional and did a very good job of locating and correcting the problem at hand.

Placing a claim and receiving service from Select Home Warranty is very straightforward and easy. They replaced a microwave without any incident but did not pay to have the replacement installed so I gave a 3 star review. If they installed it, it would have been a 5 star.

The oven broiler was down due to defect of control panel. But to remove the control panel the face panel would be damaged. The company told us the face panel is not covered by the warranty while I see no such description in the contract. And they don't think the face panel is "necessary to the functionality of the oven." When you have problem, the company defines what's covered and what's not covered! What a joke!

Having a home warranty plan takes away the problem of finding vendors to service any home issue. Select Home Warranty has good service and good service vendors where I live. My street has 3 or 4 other Select customers with similarly positive sentiment.

After submitting a claim for my water heater, which has stopped heating and was leaking under my house at a very rapid rate, I was asked to send pictures. I complied. After sending pictures, I was told my claim was denied because the home warranty does not cover leaks. Last I checked, pretty much, when a water heater is old and quits, it pretty much leaks. So, I had to pay a plumber to replace the water heater. He couldn't install a gas heater due to new code and had to get an electrician to rewire part of my house to install an electric water heater. This entire process took over 5 days.

When the garbage disposal died, I called Select Home Warranty company. After several days, I called them again, and the customer service said it is not worth to repair the garbage disposal, and asked me to buy new one, and install it. They only pay me $75 for the new unit. But the cheapest unit costs me $84, and I need find the contractor to install it. I argue with them, but the customer service guy said it is in the policy. I don't have choice. I bought the new unit, and hired the contractor to install it.

August 5, 2015, Called for service on oven. They recommended three contractors over a two week period, all of which do not service in Colorado. They couldn't understand this but then told me to call my own contractor, then call them with the contractor's name and they would call the contractor to see if they wanted to give approval, then call me back with a yes or no! Now this sounds like I am doing their job! Anyway, it took almost three weeks before they said I would have to take care of it and sent them a receipt of which they would only pay $200 of a $450 repair. This whole process took over a month. Very poor service and rude employees! Now after five weeks of waiting for reimbursement, I am told it will be coming sometime in the first part of November. I would recommend you find another provider if you are looking for a home service warranty company!

I made a claim with Select over the website. They phoned me right away for more information. They were nice and helpful over the phone. I made an appointment for the same day for a plumber to check my toilet. The plumber came on time and fixed the stoppage.

First of all I cannot believe there are favorable reviews for this company. I have never dealt with a worst organization in 68 years. Unfortunately, I thought I did my homework on this company by looking them up on your site. Bad move. I should have consulted the BBB. Claim process started according to the correct procedure in 3/15. Numerous roadblocks placed in the process with absolutely no communication that was not instituted by myself. It is now 10/27 and still no reimbursement that was promised in Sept, and again in Oct. and now in Nov. These people are crooks!

We will definitely not renew our warranty with SHW. We have had legitimate fixes on multiple occasions and this is how the best case scenario normally goes - wait on hold for 10 minutes just to be transferred to someone who then hangs up on you, finally make the claim and beg customer service to reimburse you, wait 60 days to get reimbursed then you call them to inquire about the holdup and they say they will have the payment out immediately (i.e. they never sent the payment out in the first place).

Buying a home warranty plan was tedious work but I think I made the right decision. I had a plumbing leak in the kitchen and Select Home Warranty sent over a contractor in under 2 hours. I thought that was incredible and he was able to fix the problem in only a few minutes.

On October 20, 2015, both the garbage disposal and gas water heater failed to work. I had a home inspection by a reputable contractor. He wrote an inspection report on both items and said both items needed to be replaced. I have been refused reimbursement by Select Home Warranty because I did not use their contractor who never showed up.

My experience overall with Select Home Warranty has been positive. I have needed them on only 2 occasions but both have been handled smoothly. The technician that came out to my home was on time and clean and that is important to me. I would renew.

I purchased this policy because it appeared to be the most cost-effective and a lot of the others and my current warranty company. Well it turned out that this was the worse mistake of my life. I filed my first claim about 2 months after my policy was purchased only to find out that the item I was approved for was said to not be covered. Second claim was to fix the spring and garage door rod. I called the warranty people and informed them of the problem. They told me they would send me a confirmation of the repair company I was to use. Well I called the repair company to schedule an appointment for repair. The guy comes out on the scheduled day, diagnosed the problem, and said that he had to call it in because that was the policy of SHW. He called and was told that they would need to send it up for approval and it could take a day or so, but collect the trade fee.

We just got done with a Select service call. Select was good and the tech they sent was also good. I would have liked the repair to be done on one trip out by the tech, he did not have the right part on him. He came out the next day to complete. At the end of the day the warranty did service its purpose at a good price.

My review for Select is a full 5 star. They went above the policy terms to make sure my electrical situation was fixed.

Don't pay for it. They won't fix anything and they won't give your money back. They will take weeks of your time to fix your problem and the end they won't... I wish this company slow and painful death. I wish I never heard from them.

I'd like to let everyone know not to trust some of these companies like Select Home Warranty. They're a big headache when it comes to pay a refund. They refused to reimburse my money after I cancelled the service because I wasn't satisfied.

Reaching out to Select Home Warranty has been a fairly easy and smooth transaction. I place an online claim with them and they either email me or call me for more information pertaining to my issue. They have replaced 2 appliances at my home already.

I am a real estate agent in Texas. I have done 5 closing with Select Home Warranty. The price has been good and my customer have been happy. I would have given a 5-star but they don't cover some other states that I work in.

We just finished service from Select to fix a microwave. We had a built-in microwave combo unit. The unit stopped working suddenly last week. We had a Select guy come to fix it. The microwave is now working fine. The service went as expected.

I have been with select home warranty for the last 8 months. Customer service people have been helpful and have covered my claims. The coverage is great for smaller claims which is what I have had. I hope it will be as good if full replacements are necessary.

Select Home Warranty approved and authorized me to use a local contractor to fix my roof leak and asked me to submit the invoice. After the repairs were done I submitted the invoice but they denied the claim and given me denial reason, they did not get authorization for the repair. To give more details, Select Home assigned a roofing contractor to my claim but that contractor refused to come and said he did not service my area and Select Home was aware of it. I called Select Home and mentioned what I was told by their contractor. And, at that time, the representative gave me his approval to use my local contractor and notated the account. When contractor arrived the next day I called Select Home and asked again to make sure they were OK with me using my own contractor and their answer was "Yes go ahead and use your own contractor and submit invoice for reimbursement." They lied to me!

I am happy with Select's service for my dryer. My clothes dryer stopped drying one night. My dryer is only 4 years old so I was surprised it stopped working to begin with. When the guy came to fix it I was so relieved. The whole repair took on 2 days.

I submitted the paperwork that Select Home Warranty (SHW) provided to me on June 23, 2015. On August 24, 2015 SHW required that I complete another set of paperwork, which was resubmitted on August 28, 2015. SHW informed me it would be 30 days before I received my payment. I called in September and was told my payment was scheduled to be issued on 9/21/2015. I never received my payment. I called and was told something happened and my payment would be issued on October 6, 2015. I never received the payment. I called and was told that a new payment would be issued and I would receive an email confirming. I never received the email. I called and was told the payment was reissued on 10/13/2015 and they were not sure why I didn't receive the confirmation. I have yet to receive payment for a claim I submitted on June 23, 2015.

It took a month for someone to contact me back. Customer service is horrible. I have never been treated so horrible.

Placing a claim with select home warranty online was simple enough. The coverage I received was comprehensive but would not cover a stand alone icemaker that I had a problem with in the past. I did place 1 claim and it was covered by them pretty quickly.

Select did fix my air conditioner but it took a few extra days for the tech to come out. The customer service over the phone was ok. My air is working but I would have liked faster service.

I believe that SELECT HOME WARRANTY founded on dishonesty, deliberate negligence towards cheating the customers, and scam. Your company charged me for a month worth of service knowing that I isn't an Active Customer, also the lack of professionalism and knowledge of the people answering phone calls including the Supervisors. I will never encourage anyone to deal with SELECT HOME WARRANTY in all levels. Terrible, "one-page warranty" is nothing but a one-page scam and a way to keep it vague and deny claims. I am in the process of filing a complaint to "BBB", Pennsylvania Real Estate Commission Residential Service Program and with the Pennsylvania Deceptive Trade Practices - Consumer Protection Act. I am also speaking to an attorney because of SELECT HOME WARRANTY's negligence and deceptive practices. I would not recommend the SELECT HOME WARRANTY service to anybody.

Beware of select home warranty. They are a big scam. They have the worse customer service. My hot water heater went and after they sent a guy to my house 2 times he flooded my house. It cost me over 500.00 to repair my house and another 500.00 for a new hot water heater. And my refund was 25.00 from them. What a scam. It took 4 months for them to send me 25.00 so it cost me over 1,000.00 dollars and they only gave me 25.00.

After I received a call from my tenant about the air conditioning unit at my rental, I immediately called Select Home Warranty for service. They sent out a reliable company that came out and was able to diagnose and fix the unit on the same trip.

I'm so happy to have a warranty. I saved a bundle on a repair last week for a boiler. Select fixed my stuff. Great job.

While I placed a claim with a representative from Select Home Warranty I was notified that they had an excellent plumber in my area. My garbage disposal was leaking and not functioning properly. I got an email and the plumber came out and replaced the disposal with no issues at all.

I am happy to review Select for a positive experience. We had been having problems with a water heater for 3 months. We realized we had a Select policy. We called Select and Select sent out right away. Select easily found the problem and handled it.

Living in the desert of Arizona my home's air conditioning is always important. The fan stopped working in early August and I called Select Home Warranty to initiate a claim. A few hours later the repairman was at my home replacing the fan and saved the day.

I had a overflow tank burst and submitted a claim. Select Home Warranty told me that my claim didn't cover leaking hot water heaters. I let them know that it wasn't my hot water leaking it was the overflow tank. They request pictures and I sent them. They told me that I would need to pay for the repairs and then they would submit it to the review board and more than likely would be able to refund a portion of my money. We ended up having to replace the entire hot water heater as it was 17 yrs old and out of code to the tune of 1695.00. When the job was complete I submitted all of my payment and invoice information.

We just had service from Select Home. They were really good at finding out what was wrong with my washer/dryer combo. The technician fixed it on the spot.

For the past 24 months I have had a contract with Select Home Warranty for my appliances. I have needed to call them only 3 times during this time frame however all the transactions have been handled smoothly and the claims have been covered by them.

An important part of the home warranty process is the ease of placing a claim and the representatives answering the phones. I have been a Select Home Warranty customer for 3 years and find all my interactions with them to be of the highest quality.

Dealing with local contractors is usually very time consuming and annoying. I took out a policy with Select Home Warranty for a rental home I own. They have a great network in my area and the 3 claims already placed have been taken care of very nicely.

Within 60 days of moving into my new home I realized the garbage disposal was malfunctioning. I quickly pulled up my home warranty and gave Select a call to place a claim for this item. I got an email from them a few minutes later with a message to replace the entire unit. Excellent service.

When I enrolled with Select Home Warranty the salesperson told me the Phoenix was a great area of them and any problem would be handled very fast. He was right!! I have placed 2 claims and both times the plumber has been to my home in only a few hours and repaired the problems.

Air conditioning is extremely important in Texas in the middle of summer. I placed a claim with Select Home Warranty and was surprised by how quickly the technician came out. He was on time and repaired the unit to my satisfaction in less than an hour.

Select Home worked on my toilet yesterday. It is now working fine. We are happy with the results.

Had a claim for a dishwasher motor went out, not too old. Now I can't get them to fix it. They keep running me around, won't return calls or all appliance service for the repair. I never had trouble with other home warranty co. Always had them. This is the first time I had so much trouble. Been waiting a month for them now. They want a picture of it. I am so upset. Help.

I signed up with Select because my home was getting old and I was concerned. I was hoping for some peace of mind. The first problem that Select handled was for a water heater not turning on. Select sent out a plumber but the problem turned out to be a electrical issue. They sent out an electrician and fixed everything.

The claim handling process at Select Home Warranty was very smooth and efficient. I placed a claim online at the website and got an email with a contractor's information. I call the contractor and set up the appointment and they came out and fixed my AC.

When the refrigerator on my kitchen began to warm I started to get nervous. I placed an online claim with Select Home Warranty and they sent over a technician to check out the problem. Turned out to be a very small part that was needed and the gentleman had it in his truck. Under 8 hours total from when I placed the claim to when the fridge worked perfectly.

While setting up services with Select Home Warranty over the phone the operators treated me very well. They are well informed on the problems they are dealing with and can help new homeowners solve issues that can be troublesome. So far the service has been excellent.

My A/C broke down and after a month a board is still reviewing whether they'll supply me with a part I need. I have paid the warranty for 3 years and yes I got a discount for paying up front and doing multiple year plans, but it takes SO LONG to get a claim from them with no guarantees! Also, I spoke to an actual supervisor and told him how much inconvenience this has been for me but he seem to just can't wait to get rid of me on the phone! I will definitely cancel my service and switch to a different company soon as I hear their decision on my A/C unit. Definitely a waste of money!

The service ratings I would give to Select Home Warranty is very high. I had an appliance start to give me a problem and when calling the company the representative I spoke to was very kind and understand. This is my first home warranty and I was not familiar with the procedure. They walked me through it and repaired the unit - no questions asked.

Select home warranty called me and was having special sale for 400 a year with 2 months free so I joined and paid in full. My water heat wasn't working so I called Select after thirty five days they gave me running around and finally send a contractor to check it. When the contractor came and gave Select the estimate, Select told me some b.s. story and wouldn't fix my water heater so I asked for refund and they told me I had to wait for another thirty days. Select home warranty was very quick to take my money but won't credit my account for thirty. They were very unprofessional and not been truthful. I would advise anyone who is considering to use this company please think twice and even if you're using them please don't pay for the whole amount. Go on monthly payment. I will rate select home warranty negative zero and needs to be shut down.

Select did a good job fixing a broken fridge. I would have liked a new fridge but they were able to fix my old one.

First my GE 220V Microwave Oven stopped working. Within a day they said when I purchased another Microwave submit the invoice and they would pay $95.00 towards a $1200 microwave. The Microwave was 8 years old and they said they depreciated it to $95. I had to purchase a oven for $170 to make do until I had the funds to replace my Microwave. Second, my in home central A/C unit developed a problem with the coil being defective. Rheem would only cover the part and Select Home Warranty will not cover the labor to repair it as they say the A/C unit is under Warranty with Rheem. Thus, this A/C unit is covered for 10 years for parts and now Select will never cover anything unless the unit is out of warranty for the parts, paying 10 years for nothing.

They'll never pay in any claim. They're more interested in declining or denying your claim by showing rules and sections of that confusing contract that you innocently signed for. It's a cheating company that preys on innocent homeowners by giving false promises. No contractor or homeowner like these scammers as they're born to ROB you. Don't become a prey as they never pay or help in any of your claims!!

Our townhouse was covered by AHS but we decided to switch looking for better options. My research lead me to Home Select Warranty which showed high ratings! I signed up for a year. Once you sign up, that is it as far as nice customer service. All you get are excuses. The A/C broke down and I realized at that time that only cover one A/C unit out of the two unless I add the second one from day one (AHS covered both without a say). I had to pay out of pocket $2000 to replace the unit and when I asked for relief from HSW, they offered $50 if I fill a form that they will email me. The email sent included an empty attachment. When I emailed them back, no response!

At a very warm time this summer the air conditioning in my home began to lag. I called Select Home Warranty to discuss this situation and they decided to send out a technician. It turned out the unit needed freon which I understood was not covered but the claims rep at Select Home Warranty did cover the repairs as a courtesy for me.

While searching for a home warranty I did a lot of research on a few companies. I called Select Home Warranty and the salesperson was very professional. They emailed me the policy within minutes of signing up with them and it was as the salesperson said.

I can't believe I just found out about home warranties a few months ago. So far I must have saved $300 by having a Select policy in less than 3 months. Select fixed my air system by adding some freon and they fixed my bathroom toilet leak.

Where do I start talking about these crooks. Don't waste your money or time with these dirty crooks. I have small children in the house and AC has stopped working. Call them, the repair guy comes out the next day, gets the company approval to repair the AC. The repair guy refuses to fix the AC due to previous problems with Select Home Warranty not paying his invoices on time. I called him back just because I have small children in the house. I had to pay the guy out of my pocket to get my AC repaired and this company still hasn't sent me my check for the claim. When I asked for a refund for the full policy instead of $350 they refund $108 dollars. This company will be your worst nightmare ever. Don't give them your money, might as well throw it in the garbage.

When the air conditioning went out in the unit I am renting I got very nervous. The landlord instructed me to call Select Home Warranty to place a claim and they sent out a company that was very reputable, according to my research. They fixed the problem on the spot.

My review of Select Home is all good. Select came thru as they promised on the original sales call. My claim was dispatched in 1 hour. The tech was at my house in 4 hrs and my garbage disposal was fixed the same day.

I own a home with a Select warranty policy. This is not my main home so I don't live close by. I have placed a service request with Select last week to fix a leaking pipe. My tenants informed me that all went well and the leak has been fixed.

I signed 5 yr Platinum Package contracts for my houses. At the time of sign up - they told me everything is covered. Now when I had issues, they denied claim saying leak in any appliance isn't covered. They are crooked even in their refunds. RipOff.

My dishwasher broke and I have a protection policy with Select. It was determined that they could not fix the dishwasher. We settled with Select to give us the cash to purchase a new dishwasher. We are happy with the resolution.

We just finished a phone call with a Select Home Warranty customer service representative. They were very good in handling my claim. My claim for my washer was finished after a total of 1 day not working. I believe this is great service.

I ordered a warranty from Select. The process was smooth and the cs rep was very nice. I haven't placed a claim yet but all seems good so far.

My air conditioner went out on a Sunday night. It took several calls between myself and the company they selected to come look at it and many emails from me to get an answer 3 days later. The unit is 17 years old. People like myself buy these contracts so we don't have to worry about huge expenses if something breaks down. Sure enough they turned down my request - some by-law or something, something to do with having repairs done in the past. Also if the repairs weren't done correctly then they won't fix it. It has run really well for the past 4 years and the motor has now gone out also a short. Select Home Warranty won't fix it. I have been with them going on 3 years and this is only the second time I have turned in a claim. I will not go with them again.

Less than twenty-four hours after placing an online claim with Select Home, my air conditioning system had been repaired and was working perfectly. The technician that came out to my home was really professional and kind and I would like to thank him.

Purchased this home warranty in January, never used it. Was told it was one of the best. Well, not so much!! Called Sunday to try to get a plumber for hot water heater, was told they would have someone out on Monday. On Monday got an email stating leaks were not covered under the contract, problem is that it is not leaking. Called and they stated rep noted we said it was leaking all over the place! Once again they said they would sent a plumber out in 24 hrs, then told Tuesday by email per contract, we locate a plumber, pays all expenses and they will reimburse us.

First call put on hold, and hung up on after 10 minutes. Second call no answer. Call the next day, response, but no follow-up with service. Call 2 days later (water still running). They gave me a plumber for the next day. Plumber says he will charge more than the contractual rate. Called for another plumber the next day. One comes another day later and said they'd not do any work because repair was over $150 (the $150 is not a contract condition). Today I called my own plumber.

Did not respond to a broken air conditioner for 8 days and many, many phone calls. It was 105 degrees. They would not reimburse for the $3,600.00, or the stove or microwave. Stay far, far away from this company. They are the lowest of the low. I am 86 years old. They asked me total a foot of the a/c and sent it to them. As I am wheelchair bound, it would be impossible to climb in the roof for foot. Regardless, had a neighbor take them, for sending them in we were advised they would not cover, 6 days later.

36 hours into a late summer heat wave my air conditioning on the main floor of my home started to struggle to hold the temperature. I placed an online claim with Select Home and they sent out a nice technician who spotted the problem right away.

I had a water heater problem. Select fixed my issue within days and I got a new water heater. Bless you Select Home Warranty.

Late last evening my tenants called to report an electrical problem in one of the bathrooms. I placed an online claim with my home warranty provider Select Home Warranty and early this morning an electrician was already at the home solving the problem for my tenants.

I appreciate the service I received when I put in my claim. At first I put the claim online. I then spoke to a rep a couple hours later. They were able to get the technician out the same day. Select service handled everything.

This company is a scam. NEVER Sign up. They will never PAY. They only try to ensure every claim is denied by using some bylaw or the other. I have proof to show how scum they are. Every claim is technically denied with some facts of the other. Denied claims - "After a Review of the information given to us by you, it has been determined that your Policy Does Not Cover this issue, the Plumbing inside the living area of your home is covered but unfortunately your issue is outside of the home and is not covered by your policy. Please see section 6.3.1 of the policy agreement". Now when you start asking for refund some amazing math will kick in and see how they calculate the refund. Apparently these folks creating a new MATH for the victims. They cannot even spell cancellation, what math can they really do? It took them really one month to invent a method to screw customers. Pathetic.

I am completely satisfied with my coverage from Select. Select treated me kindly and took care of my fridge claim on time.

I just signed up with Select. I spoke to Adam. He was very nice and gave me a lot of discounts. I got $100 off plus free off coverage. Thanks Adam.

An appliance not working properly is a large annoyance. I have small children and use my microwave multiple times daily to warm up bottles and various food so when the microwave started to not heat evenly I placed a claim with Select Home Warranty. They approved a full replacement immediately.

The services that have been rendered to me by the staff at Select Home Warranty have been excellent. Operators have been very positive on the phones and both technicians sent to my home have been courteous and professional. Pleased with the outcome of both claims placed.

I have been a customer of Select Home Warranty for about a year now. My first experience with them was on a washing machine. I would get an error code so they sent out a repair guy who could not figure out the issue, but took it apart and checked the pump and electrical connection. He left; the washer kept giving me the same code; the same guy came back two more time and still could not fix it. He said it must be the control panel. SHW sent me a letter saying that they chose to pay me fair market value instead of replacing the panel. The value they would give me was around $115. Where I would find a replacement of a Kenmore Elite front loader for $115 I have no idea, but they chose that option even though I argued. I ended up fixing it myself after looking at youtube. Their service guy did not know what he was doing.

Select Home Warranty has done an outstanding claims job on my home in Florida. The summer has been brutally hot and when the unit begin to fade I contact Select Home Warranty to schedule a service call. A technician was sent out who was very punctual and who completed the repairs quickly.

I put in a claim when my policy went into effect and 4 months later they are still giving me the runaround. I can never reach anyone on the phone and they keep telling me they need more time. Worst company ever to deal with and I wasted $650 getting set up. Next step, getting my lawyer involved.

A reasonable account of my first claim with select home warranty went very well. I had placed an online claim and shortly thereafter received an email with an allowance to purchase a new appliance. I thought this was unorthodox so I called in and spoke to representative who was very helpful and informative. My new unit has been installed and all is good.

After sending a technician to my home to diagnose my air conditioning, Select Home Warranty really came through. My unit never had a problem before but needed a few pats now to function properly. The technician installed the necessary parts and I only had to pay my deductible. Job well done!

We were given a home warranty as part of a closing deal on our home. 6 weeks ago, our refrigerator stopped working. It took a week of calling and emailing every day to finally get a contractor assigned to us. Then they told us the contractor had up to 48 hours to contact us. Now 6 weeks later we have no resolution. SHW keeps re-assigning new contractors to us then telling us they have 48 hours to set up appointments. So far, only one contractor made a real appointment and came out to see our issue. He told us the parts that needed ordering.

The serviceman said my oven was no longer made so parts are unavailable. Select Home Warranty keeps saying they are giving me $225 toward replacement of the oven when in fact, they are reimbursing me $125 toward the call out fee and $100 to replace my oven. Does anyone know where I can purchase a new built-in oven for $100.00? Please let me know. I've been with them for over a year and this is the first time I've had to use them. Very disappointed... to the point where I am not renewing the warranty.

I have now spoken to 5 reps at Select Home Warranty and I have been pleased with the responses I have received and the services they have provided. Early this summer the Air Conditioning in my home began to really drag and not cool properly. I placed a claim with Select Home Warranty, a technician came to my home to repair the outside unit and it has been cooling efficiently since.

Our covered air conditioning unit compressor would not come on. We called the phone number on the policy # SHW - ** We were advised it would take 24 to 48 hours to have someone call us. The problem was the interior of the home was over 90* with the exterior temperature closing in 100*. My wife was told that we might want to call a local company. We contacted a local company and they had the unit working within an hour. Select Home Warranty never called back or had anyone of their contractors call us. This was the second time we had to call them.

Happy with the company Select Home Warranty and the service people they have sent out. On a few occasions I have had to contact them to place a claim on an appliance that was giving me trouble. They have always sent out reputable companies to diagnose and do the necessary repairs.

I put in a service request with Select for a microwave oven not turning on. They sent an appliance guy but the problem turned out to be an outlet. They had to call another guy electrician to come out. The electrician got everything working again.

Placed a claim on www.selecthomewarranty.com last week for an appliance problem at my home. I received a call back shortly after and got an email with the contractor's name and number too. I was impressed with the professionalism of the contractor who came out and repaired the washer.

Select Home Warranty lived up to the promise the salesman made to me when I purchased the home warranty plan in April of this year. My first claim was placed for a faulty electrical switch in my bedroom. An electrician was sent to my home and replaced the switch without question.

I am writing this review of Select Home for a good reason. Normally I don't write reviews but I must say that I had an great experience with Select. They repaired my ac in an emergency situation. I would have been really stuck in the heat without them.

Select Home Warranty has been there when I have needed them. 24 hours into a very hot weekend a air conditioning technician was at my home replacing a motor and getting the unit up to tiptop shape. The operators who answered the phones assured me everything would be handled properly and it was.

If you're looking for a good warranty company, use Select. I have used them for 3 homes in Texas. They send out great techs and make things easy.

Select Home Warranty really came through in a time of need. Early Friday morning my ac stopped cooling. I called them at 4 am (7 am est) and placed a claim. By 7 am my time I had the contractor's information and was already on the phone setting up the appointment. The gentleman came to my home and repaired the unit. Saved my weekend.

I love Select Home Warranty. They insure 7 properties for me. I have a dedicated claims rep to help me. All it takes is one phone call to get my repairs done.

The worst home warranty out there. Don't be fool. Put in A/C claim and was denied right away without professional inspection due to the way I describe the problem. I told them that I am not a mechanic and I need an AC guy to inspect. They refuse so I have to hire my own. Put in a reimbursement request; They said they need to review with 7-20 days. Take 2 months; no communication or call. Oh, they don't do business over the phone, only online. That tell you that this company is a scam.

All good things to say about Select. They went above the rems of our policy to fix my oven. I have already recommended many friends and family to them.

I placed my claim on a ceiling fan. Select called me to find out make model and age of my fan. Select determined that it was not worth repairing and bought me a new one.

The service provided by Select was perfect. This is why I am giving them 5 stars. My cooling system broke and the people had someone here by the next day. I am very happy with their service all around.

On August 13, 2015 I placed a claim online with select home warranty for a leak under the kitchen sink in my home. Minutes later an email was sent to me with a plumber's name and number and I called immediately to make an appointment. The plumber was very professional, replaced the garbage disposal in my kitchen and this was approved by the company without even a phone call.

My family signed up for a service agreement with Select Home Warranty in February of this year. Everything in the home was working fine until July when the General Electric washer in my home began to act up. I placed a claim by phone and received a confirmation email quickly. The technician came to my home, figured out what was wrong, and repaired the unit the same day. All covered by Select.

Had a leak in one of my bathrooms so I called Select. They did as expected and sent a rep to my house to stop the nasty leak. They were nice and easy to work with.

DO NOT USE THESE GUYS. They are horribly disappointing, they are dishonorable. I bought a 3-year "PLATINUM CARE" home warranty contract for two properties I have, one in Clovis and one in Fresno, CA. I paid in full for the 3 years on April 2014. On August 21, 2015 my property manager contacted home warranty to get a plumber over to my Fresno home. Home warranty cancelled the contracts the same day without prior notification. Do not use them.

I switched to Select from another warranty company that I kept having problems with. So far I am happy with my decision. I used Select 2 times in the last 4 months. One time was for a leaking dishwasher and the other was for a water heater pilot. Both issues were fixed.

I had a leak in my shower and I called SHW and they were able to get a plumber out to me within 24 hours and the person that they sent out was in touch from start to finish. I will mention to my friends and family to enroll with them as well.

I placed 3 calls to Select Home Warranty and did not receive good service. Either they could not find a repairman in my area or the service was not covered. I actually lost money with the service. I would not recommend this Home Warranty company. Please do not switch as I did. Terrible customer service also.

I had an issue with my oven. Select Home Warranty was there when I needed them. They were quick on response and I paid my low service call fee. Thanks Select.

Called to place a claim and was greeted by a very nice rep who take care of me. The contractor that came to the house was also very nice and he fixed my issue as expected. Keep up the good work.

Select Home Warranty is definitely a company I would recommend. The sales staff was very knowledgeable and friendly. The claims staff was equally up to the task when I placed my first plumbing claim - even though it was a small problem - and they handled it quickly. I believe they would do the same with bigger issues.

Select was just out to fix my water heater. The service was great and I am happy with them. The repair was not major but we didn't have hot water for 24 hrs. Things are working ok now.

I signed up for service from Select Home Warranty back in January of 2014. As a U.S. Marine with over 26 years of service I have owned several homes and have used several different Home Warranty organizations, but Select Home Warranty has been by far the worst organization in any category I have dealt with. After spending $1300 dollars for three years of coverage, when I attempted to place a claim after one year, I got nothing but a runaround. These included statements of "We don't have a signed copy of your warranty." Then when I faxed a copy of a signed copy, I was told the item was not covered. Then two weeks later I received a check in the mail for $200 dollars stating the service was cancelled. When I phoned to speak to someone as to what happened, the members were rude, unprofessional and stated "Oh well you are cancelled." This organization is very unprofessional and in my opinion a rip-off organization.

Less than 3 hours after placing an online claim with Select Home Warranty, I received a return email with the name of an appliance company that was assigned to my washer. The company came out the next day as promised and changed a belt to get the unit to start working again.

There aren't many warranty companies that cover my area. I called Select and they took on our home. I use them a few times this year so far. Any time I call them they help me with the issues I have in my house. I have recommended them to all my neighbors.

Living in GA, my AC stopped working and it is 95 degrees ++. They had a couple of technicians to choose from and they both were able to come to my house as soon as I needed. I will recommend their service to all my friends and neighbors.

My AC went out on me the other night and I called Select Home Warranty at 2 in the morning. I was glad there was a rep available. I received a call from a local tech the next morning, he was out to my home a couple of hours later and they were able to get my AC working again. This was my second issue since I've been with Select and they were perfect in every way. I will be renewing my policy when it is time for renewal.

We are very happy with Select. Select replaced a bad electric switch in my kitchen. We have used them a bunch of times.

Last week I called Select to file a claim for my washing machine. Very shortly after they had a contractor @ my home. This was my first claim and it was perfect.

The service was quick. They were able to get a tech out to me within a reasonable time period. My washer was acting up and the tech was professional and courteous. Thanks Select for great service.

Being a new homeowner I was worried about the potential of breakdowns in my home. I really don't know how to fix anything. Select Home Warranty handled 2 problems back to back in my new home without incident. The staff at Select Home Warranty are friendly and have helped me.

Speaking with the people at Select Home Warranty has been a nice experience. Any problem that has come has been handled quickly and efficiently. July was very hot and the AC in the home was not cooling. The next day, they came out and corrected the issue. This is only 1 example of the service.

These guys are awful, don't get this warranty. My elderly mother got it and it took months for them to send her some money they owed her for a repair and they sent the most horrible document for her to sign that didn't make sense or look like it was even a real legal document. They don't return phone calls or seem to even understand what is going on when you try to contact them. Couldn't seem to send the check to my mother's correct address either. They are horrible. Try my company, it is really good and fast to pay. 2-10 warranty. I have had them for over a year and they are great!

I have waited two months and I still have a broken refrigerator. Eight calls to their "help" line have not helped. They have schedule 3 different contractors. Each time I wait a week for an appointment, confirm multiple times the appointment, and then the day of the appointment they are a no show. No phone call apologizing, just complete silence. I call the Select Home Warranty 800 number and the process is repeated. I just keep scheduling contractors that do not show up. No one can tell me why it takes 2 months to fix a refrigerator, let alone to have their contractors come to your house. I don't know if they don't have enough repair people in the area or if they just don't care. Regardless, I would not recommend Select Home Warranty. Go with a responsible home warranty company.

We have been with this company for a couple of years. We had a problem with our air conditioner. Select Home Warranty chosen contractor inspected the unit and advised that coils in the air conditioning unit was rotted out and needed replacing. In Select Home Warranty's contract 6.3.3 clearly state what the agreement covers and does not cover. There is no mention in the contract that coils are not covered. They refused to pay! I would not recommend this company to be considered for any home warranty program.

My dryer would not dry the clothes, so I called Select Home Warranty for service. Within 3 days a service tech came out and inspected dryer. It needed a new heater/thermostat. Total cost of parts and labor was 298.25. Select told service company that they would only pay for the part which was $125. They said my contract did not pay for installation of part. When they quoted this to me, the contract they were reading from was different from mine. They claimed I had signed the one they were reading from. Not true, as the one on my phone that I sent back with my pictures of my contract with my initials said no such thing. In another paragraph the contract said if a appliance was replaced the cost of that appliance was covered not the installation. They did not replace my appliance, they repair a part.

Placing a claim online with Select Home Warranty was a breeze. They sent out a technician that recommended replacement and they approved me for a cash reimbursement. At first I was not happy with the amount, they transferred me to a manager who was very accommodating to my needs and really went above and beyond the call to please me.

Very fast service and nice claims people have helped me with my decision to renew with Select Home Warranty. My first claim was for a leaking sink that turned out to need a new garbage disposal. Also had a problem with my washing machine that started to shake really badly. They came out and replaced the parts. I only paid $45.

Select home warranty has helped me on a few occasions with plumbing and appliance problems. Less than 2 weeks ago my microwave stopped heating food and I emailed them to start the claim process. They approved a replacement for me less than a day later with no hassles.

I would like to give my positive feedback on Select Home Warranty. I am a customer who has a policy and just needed air conditioner repaired. The air conditioner needed a new capacitor and this was covered by Select.

This past weekend in NV was 115 degrees and my ac went out. I tried 3 times calling to speak to someone and was told that they would rush my request for a service tech to come to my house, still at this time no one has contacted me for repairs on my ac. I was told that I could call my own tech and to submit the claim and all charges will be reimbursed if my policy included repair or replacement on the condenser. Well the condenser broke, there was a broken coil which leaked all of the freon out and the fan wasn't working. After 48 hrs reviewing my claim, it was denied. I can go on and on. The idiot supervisor Dave said that was to use their tech (which I told him fine, if they ever referred one to me). Then he said that they don't cover freon leaks, and I said, "I wouldn't have a freon leak if the coil didn't break." He had every excuse not to honor my claim.

Very happy with Select service team. I placed a claim for a microwave and Select replaced it.

I have just renewed my policy with Select Home warranty for the third year in a row. I have seldom used the service but whenever I have had to they have been very good. When my air conditioning would not start last month they came and replaced my thermostat. No questions asked.

I signed up two policies with Select Home Warranty 2 weeks ago. I have yet to place a claim, but I want to say that the sales rep I spoke to was great and anyone who I spoke to so far in Customer Service was very helpful. I am excited to have this coverage on my homes.

I am a landlord with 6 properties with the company Select Home Warranty. Over the past 6 months we have had a few problems in the homes and the call staff at Select Home Warranty have been polite and helpful. The claims have been approved with no problems and my units are all working well.