Select Home Warranty Reviews

Ordered warranty through the closing process on my new home, the seller's closing title company accidentally issued payment for warranty to wrong company. Got that issue figured out and sent correct payment to Select Home Warranty and was agreed that the mistake was not mine, but the seller's title company and that I would need coverage to start immediately. Days later my AC went out and I needed service and Select Home Warranty claims department manager agreed to process the claim even though they had not received the check from the title company. They agreed that they had all needed information, such as check # and details of check to put on file and process a claim to get my ac serviced.

Placing an online claim through www.selecthomewarranty.com was very easy and efficient. A few hours later a plumber was already standing at my front door ready to assist. They showed up earlier than they had promised and over delivered on my expectations.

I filed my claim with Select Home Warranty in the middle of the night for a plumbing emergency. The phone reps gave me instructions on what do to until a plumber gets out. The next day a plumber came and sealed up the leaking pipe. Select did a great job with the situation at hand.

I called to file a claim when my AC stopped working. The rep that filed my claim was really nice and knowledgeable. I had a tech in my house before I knew it and my AC was back up and running.

I purchased my Select Home Warranty in September of 2014. Upon negotiating this contract, I made sure to mention to the sales rep several times that I live in a 2-story house and I have 2 separate AC units. I specifically stated in my conversation that I would like both units to be covered under this new warranty. He assured me that it would and that all was well. When I made my first claim (my fridge was leaking) this claim was denied stating that the ice maker or water dispenser was not covered under my policy. Ok, it was a part of the fridge though, but not covered. So I moved on and kept the policy anyways thinking maybe it was worth it. This summer (approx. June 2015) my upstairs air conditioner went out. I called Select and they denied it over the phone stating that I had only 1 ac covered under my policy, and it was the downstairs unit only!?

Had a couple of issues that my renters called in to Select Home Warranty. So far they have repaired the AC, washer and replaced my ceiling fan. I am very happy with their service and response time. I will be calling to add my other rental properties and take advantage of their multi-property discount.

I am pleased to write about the service I received from Select Home Warranty on a very hot early August day. I placed an air conditioning claim and within a few hours a technician was at my home. He replaced a motor outside and the unit needed some freon which was not covered by the home warranty plan but the unit is working fine now.

Select Home Warranty has been there for me on a few occasions that I had a problem in my home. They sent out a plumber who quickly installed a new garbage disposal for me in about an hour. My cash outlay has only been the $45 service fee that had been a promotion when I signed up.

I'm very happy with the outcome of a claim repair. I placed my claim on a Wednesday morning. That same afternoon Select contacted me with an appointment. They sent a great plumber and unclogged my lines.

Less than 2 months after purchasing a home warranty plan from Select Home Warranty my electrical system started to give me trouble in a couple of rooms. I called Select Home Warranty to initiate a claim and the message instructed me to file the claim online. I did so and a few hours later got an email with an electrician's name and number who was knowledgeable and fixed my problems.

My review of Select is 5 stars. Select hooked me up with a great repair man for my oven. The oven stopped turning on and needed a new starter.

I switched my home warranty service from AHS to Select after being 4 year with AHS. After 3 months I had an issue with Kitchen sink and filed a claim. In 3 days I have called them 4 times and every time a different story. Haven't received a vendor assignment yet. Now the Guy tells me that they will be sending a check for the garbage disposal and I have to install it myself!! Poor claim handling, Poor call quality - as it seems they are using some cheap/VOIP based 3rd party call center, No 24 Hrs support, as guys on weekend didn't even have access to account. They were just taking message to convey someone in Select on Monday (so 24 X 7 hrs service is BS). It is not just true "service call fee only" as in AHS I had similar issues and just paid the service fees. Here they will send me check for hardware and I need to figure out how to install or hire plumber myself.

This company has no business operating in Hawaii. They have no database and approved vendor list. I filed a claim for my dishwasher, after dealing with an unauthorized vendor who spent 2 hours and damaged my dishwasher, he was unable to fix it. I am offered $125 by Select Home to either fix my dishwasher on my own or buy a new one at my own cost ($1200)! Despite numerous emails and phone calls I am completely ignored by their claims people. Having paid $47.24 service fee, I neither have a fixed dishwasher nor a diagnosis report. Still waiting for their "Customer Advocate" to return my emails and calls. Recommend to read your contract well before signing. They charge your credit card first, when they sign you up, and then serve you with a one-sided contract and 30 days maturity period.

A/C units were not cooling. They sent a maintenance company out. Technician put freon in one unit, not in the other one that was worse than the one. Technician said he thought there could be a leak in evaporator coil. Warranty company denied the claim to replace coil, citing that it was not a major component of a/c unit. They also stated that No Freon issues were not covered. I was so confused because technician added freon to one unit?? I had a a/c company come out, sent report to warranty company. He called Select. Go NOWHERE with them! I canceled my policy! Worse Company Ever!!! So long!

I've had my home warranty with this company starting on my second year. First I renewed my policy in March as soon as I got my notice even though my previous policy didn't expire until the end of June. I have been getting phone calls and voice messages to please contact them about "renewing my expiring policy for the last 4 months”. I have repeatedly talked to them and been assured my name would be removed from their calling list. Only to receive more calls with the same assurances about being removed.

I am happy with my experience with Select. I got this warranty when I bought the house. The first time I had to use it was this week. We had a few electrical switches burn out. We got Select to fix them. Overall the experience was fine.

Complete LIES and Misrepresentation of this company is what you get in the sales pitch to buy. BEWARE of the salesman Jonathan ** who promises to fix or replace everything that is not structural. Good luck having anyone be the service man for this Select Home Warranty. It takes weeks for anyone to arrive, then they take $45 for a service call, promise to return and no one comes back. I paid $1499 for this policy, cancelled after extremely bad service. The manager Mr. ** promised to refund me and after many weeks I received a small check for $425. (Please notice that all negative remarks toward this company are crossed out and made difficult to read.)

My home is in Arizona and it was over 100 degrees this week. My AC stopped working and Select fixed it same day. They really did a great job.

I was scared when my AC started not to work. I called Select and started a claim and the rep who took my call was very helpful. They made me feel at ease that my ac would be fixed ASAP and it was!!!! Very happy with their service and response time especially when it 90 + degrees!!!!

I would like to state my thanks to the staff at Select Home Warranty. They have handled my problems with class and efficiency. A leaking kitchen sink that turned out to be leaking garbage disposal issue was handled as a full replacement among other claims. Thank you.

My family currently has 4 properties covered by Select Home Warranty plans in Indiana and Florida. We are happy with the service we have received from them and the contractors sent to our home have been nice and professional. My Florida properties have had major AC issues handled quickly and hassle free.

I have called Select Home Warranty on a few occasions for a couple claims on my properties. The operators answering are always very polite and eager to help. They have repaired and replaced a few items in my home and will definitely renew when my policies comes up.

At the closing of my new home in April of this year I was given a Select Home Warranty plan. After moving in to the home, the microwave was not heating food evenly. I called Select Home to place a claim and provided them with the model and serial number of the unit that the home came with. A few hours later, I got an email with a message to replace the entire unit, no questions asked.

Just had my first experience with Select and they came through with flying colors. I had them send a contractor to my house to fix my AC in the middle of the summer. He was there within the day and had my AC back up and running in no time. No hassle and exactly as I expected. Good job!!

Placing a claim on a weekend made me nervous. The representative I spoke to was very helpful and set my mind at ease that I was not just another number. My air conditioning was not kicking on and at nearly 100, that was obviously a huge problem for me. They sent out a great technician who came out and got the unit back up quickly.

I have filed 3 claims using my home warranty. All three denied for unknown reasons. When asked what the appeal process was, I was told that there was no appeal process. I asked to speak with a manager on several occasions, but every time "he was on the telephone and will call you back." I am still waiting for a manager callback since July 7, 2015. I filed a claim about a clogged toilet. It was an emergency situation, as all my toilets were being affected by the clog in the main drain. I called the only plumber in the area and paid the invoice.

Very satisfied with my claim process at Select. They replaced some old parts for my dryer.

My review of the Select Home Warranty service is a good one. I had to place a claim for a repeated problem with a garbage disposal kept leaking. Select sent a plumber who fixed the problem but then it happened again. The same plumber came out and fixed it for no charge.

Having hard time in getting payment for the claim I already submitted around 40 days back. When I emailed the release letter on 7/2 and tried to check the status of claim on 8/7, the CSR says they received release letter email today and it will take 30 days from now. Until date they never sent any of their technician for any problems and they just say we should get everything done by ourselves and a portion of it (as per their terms) they will process the claim. God know if they really process the claims or not and this firm looks very suspicious to me. What's the point in having home warranty when we need to take care of everything.

At nearly 90 degrees my home felt like a sauna. I called Select Home Warranty to place a claim and the air condition company they sent out recommended to replace a contractor and Select did approve the contractor on the spot. My outlay was only the $45 service fee that was agreed to.

We purchased extra coverage for our second AC unit, pool and sprinkler system. We paid extra for the premium coverage just in case, but it was pointless with this company. Where do I start...We had a leak from our master bathroom shower that caused damage to our kitchen ceiling to the downstairs. They serviced out to a company that never answered their phone. It took over a month and no one ever was able to come out. We had to hire our own people and they never covered that damage. We paid out of pocket.

Shortly after placing an online claim with Select Home Warranty I got an email from them confirming a full replacement had already been approved for my appliance. This was the fastest turnaround of any company I have dealt with. I have 3 policies with them in 2 states and they have not disappointed.

My washer broke down on July 16th. The first vendor assigned to fix the issue informed me that Select would not pay more than $100 to them to repair the issue. Their minimum is $250 for the trip charge. The second vendor assigned told me that they don't do business with Select anymore. MANY reviews online state that Select will not pay their vendors' invoices for at least a year, if at all. It's been 3 weeks and I still have a broken "covered" appliance. They now want me to find my own repair service and pay out of pocket.

We are very happy with the outcome of our claim. We had a very old stove and it just stopped working. We did not want to fix it because of the age. We worked with Select on a reimbursement amount for a new one.

Luckily for me that my realtor purchased a home warranty from Select Home Warranty for the new home I was purchasing. As a first time home buyer I was terribly unaware of how to repair any problems, and to cover the costs of those repairs would have been difficult. Select Home Warranty came to my house to repair a plumbing leak and replaced a ceiling fan for me weeks onto moving into my new home.

I could not be happier with select. MY situation with them went great. My well pump stopped working. Select got me a plumber in my area. He was in my house in 2 hrs from placing the claim. Select fixed my pump.

My washer broke down on me right before a weekend when I use it most. The process was very simple. I called Select to report the breakdown. Select dispatched a guy in my area to look at what was wrong. Select approved repairs. Great work.

I purchased a new home in May of this year. In July I noticed a small leak behind the toilet in our bedroom. I placed a claim online through selecthomewarranty.com and within a few minutes got an email with a plumber's information, and the plumber did come out later that evening to fix the problem. I only had to pay the $45 service call out fee and he fixed the toilet and a little leak under the kitchen sink. Overall I am happy with this contract.

I've been lured and duped to buy their Home Warranty Policy by its con customer service people by promising to help me after 30 days of signing the contract. This is more than 3 months running... every time that I've some Issue... instead of helping me they're interested in finding loops to not to help me. All the time I've to spend my own money to pay the contractors.This is Sleek Home Warranty that their Customer Service is good only while buying their policy. After that you don't find any service at all except frustration and victimization. Don't ever Buy or Sign for these People as they don't HELP. Deceptive Practices + Rude Service = Select Home Warranty. I'm a genuine Victim and has been paying from pocket for any plumbing or electrical issue. They're just laughing and not helping me.

Called because my air conditioning unit was not cooling. They said they would take care of it. After three or four days they tell me it's not covered if Freon touches it. My question, what part of the system does the Freon not touch except the electric cord?! Stupidity! Also, a gasket broke on my refrigerator door. They said they would take care of it. Lo and behold two days later, it's not covered either. This insurance is a rip off. I did not pay for this coverage. The person I bought my house from paid for it. I will never use these worthless people again.

I placed a claim online for my air conditioning system with Select Home Warranty. Within a few minutes I received an email with the AC technician's name and number and they showed up the next day right on time. My motor needed to be replaced. I paid the $45 service fee and Select Home Warranty took care of the rest.

Select came to the rescue for me when my air stopped blowing cold. My system just needed some freon. Select gave the OK for the guy to put in 2 pounds of freon.

I have placed 2 claims with Select Home Warranty and they have both been handled very nicely. The staff is also friendly and the plumber they sent out was top notch. I have sent a few emails to them and they have all been answered promptly. I will be renewing next month.

I am very happy with my policy and the service from Select. Select was responsive to my needs.

Select Home Warranty has been horrible to work with and refused reimbursement of my claim on AC unit. Most of my experience has been exactly like some of the experiences stated as not based on fact by this website. I would recommend not going with this warranty company.

Agents beware when purchasing a Select Home Warranty. I purchased a Select Home Warranty for a client as they were priced cheaper than the competition. They called in to file a HVAC claim shortly after moving into the home and denied due to a pre-existing condition. They were disappointed so I cancelled the policy and was shocked when I had to pay a $75 cancellation fee and a proration after 1 month from purchasing the warranty.

I am happy to write a good review for select home warranty. Select warranty replaced my broken ceiling fan without giving me a hassle in the process. I had a 5 year old ceiling fan that broke and I was able to go to Home Depot to purchase a new one.

I would recommend Select. I am happy the repair they did on my washer and dryer combo unit. The washer was not working right and they took care of it for me. I was responsible for paying $60 to the technician that came out.

I am a Select policy holder and I am very happy to have them. They fixed my water heater and it's working like brand new.

I DON'T RECOMMEND THIS COMPANY AT ALL. I started having problems with my air conditioner on Saturday morning. I called the 1800 number multiple times on Saturday and Sunday. Finally somebody from the sales department called back and said that I was going to receive an email with instructions, but I never received that email. I called on Monday again at least three times and I asked to speak with a supervisor, but that person was never available. They said that they didn't have a signed contract and that they had a wrong email address, but they never mailed or called me either. They finally assigned my ticket to a company called Simple Air Solutions on Monday. I called Simple Air Solutions and they finally scheduled a technician for Tuesday. I still don't know when the problem with the air conditioner is going to be resolved. HORRIBLE EXPERIENCE WITH SELECT HOME WARRANTY and I hope not to call this company again.

I have 3 policies with Select and my renters have placed claims on a number of items that just stopped working. They have been great to work with.

Select recently replaced my pool pump that was leaking due to old age. I got the policy when I bought the house so I didn't even have to pay for it. I very happy with the outcome.

Select Home Warranty... This is to inform you of the incompetent Company you are and technicians you are dealing with! First of all Nick of ext # ** lied to me saying that all issues will be covered as policy states. You concluded that "The Issue was Not Due to Normal Wear and Tear in which is Specifically Excluded from Coverage" so in another words you said that I let the fan motor and capacitor burn! How can you determined that it was my fault.

My dishwasher leaks some water 2 weeks ago. I placed my claim with select home on the website. Customer service emailed me for more information and then sent out someone to fix. Dishwasher was fixed properly.

Customer service was great. I was greeted by one of the reps when I called and they helped me file the claim for my fridge. I was very happy that they took care of the issue right away. I will tell everyone about how good Select Home Warranty is.

My ac went out on us in the 95 degree heat last week. Select came to the rescue and sent a ac technician right away. My ac needed a new capacitor. AC running great.

From when I placed a claim until my oven was fixed the service from Select was great. The phone agents were helpful and the repair guy was very good. Five stars.

Very fast and quick service. Showed up right on time.

I have been in property management for 18 years, this company by far is the worst home warranty company I dealt with in my entire career. Their customer service is very bad and never helpful, they are very cheap in paying for repairs and never do any replacements even when the technicians tell them it needs replacement. They referred me 3 times once to technicians and none of the technicians wanted to take their service call due to the fact they haven't got paid for the work it's been done in the past. I have their coverage in two of the properties I got and can't wait to cancel them. I would never recommend their service to any home owner or property manager.

Called in a claim, 24hrs later I had a working dishwasher. Couldn't be happier.

I am very happy with select. My claims rep was very helpful.

I purchased this home warranty when we bought our home almost 9 months ago. Within the last 2 weeks, our central air unit went out. This was the first I have had the need to even turn on the unit since we moved in. I followed the steps, contacted the company, and they told me 3 or 4 different contractors would be contacting me (none did, I had to call one of them). It was determined that the unit was going to have to be replaced. The claim was denied because I am unable to provide annual service records for the past 3 years, when I have not even lived there that long and the previous owners didn't give me any of that information. I did manage to find a local company that had done some repairs, but since it was not a maintenance record, it was not good enough.

Just had my 2nd experience with Select and it was as expected. My washer broke in the middle of doing the wash so I called Select and within a couple of hours they had a technician to my house and lucky for me he had the part with him that he needed.

Select Home Warranty offers lower price, and extended period (12+2 month) service plan, but they basically reject any claim by using excuses like not covered even for basic items, require all detail maintenance records, refuse to talk to you, only cover one AC unit for a single family, and other possible excuses. Very dishonest way of doing business.

My basement has an emergency repair needed last week. I called select because I have a policy with them. They instructed me on what to do to shut my water until the plumber came. The plumber showed a few hours later. He fixed the leak problem in the basement. I am satisfied with Select's response to my emergency.

I have select home warranty for 3 properties, 2 rentals and my own home. I have made a claim on 2 of the rentals so far. One rental select fixed a garage door problem and the other they fixed a washing machine. Both jobs were completed fine.

Make no mistake, they will not reveal many important points on the contract until after you have become a member. They never sign their emails with their names unless pressed and then you get a first name! Nothing they say is valid and changes depends on who you ask and talk to! At the end their 30 days free trial becomes a nightmare and they bring so many excuses not to refund your money. A really bad company!!

Select Home Warranty so far has been easy to deal with. They sent me a plumber to clear a clogged line. He did a good job.

I want to advise every potential customer of this company to review the contract with a fine tooth comb. We have attempted to submit three claims for various items in our house, two of which were outright denied. The final claim was approved, however they authorized only $95 for a mounted 1000 watt microwave (our deductible is $45). They refused to include installation for the replacement microwave, despite the fact that a non-permanently mounted microwave is excluded from the contract. After an exhaustive search for a mounted 1000 watt microwave, I could not find any product that came close to $140.

I would recommend Select Home Warranty as a reputable company. My experience with them was good. They honored the policy and even went over the terms to make me happy.

Michael at EXT ** sold me on this Scam Home warranty policy. Promised me the world. It breaks we fix or replace. I told him I had two Air-condition units, one 17 years old and the other 1 year old. He told me NO problem, they either fix it or replace it. Guess what, they did neither. Fine Print in CONTRACT says you need all your SERVICE RECORDS. Who keeps those?!! And when he sells you on this of course he NEVER Mentions all you will get is $100 without service records. That's what they offered me. Not a penny more. Also had problem with a 3 year old Maytag Washing machine. Since it had a 2-10 year LIMITED Warranty SHW wouldn't touch it. Any product you have that has limited warranty with Manufacturer they won't touch!!! Read the fine print or you're screwed. What do I need this policy for?

I was referred to Select by a neighbor. They had a good experience dealing with Select. I have my policy for 4 months now and I also have had a good experience with a microwave going bad. Select replaced it for free. I'm glad I have this plan.

I am impressed with Select Home. They really took care of me during an electrical outage in my house. There was a breaker problem that most of my lights would not turn on. Select fixed the electrical problem and now we are back up and running fine. I would recommend Select to anyone who is looking for a warranty.

My fridge was giving me an issue of everything I would put in the fridge would freeze so I called Select and within a few days my fridge was in working order and I couldn't be happier. Thanks Select Home Warranty - you will always have my business.

I'm giving select home a 5-star review on an oven repair that was done 2 weeks ago. I placed my claim online which was very easy. After that they sent out a contractor and then they fixed the oven a few days later. Select called to follow up on the service which is very helpful.

They are the worst company I have ever had the misfortune to give money to. Terrible, a rip off and will never use you again. Never paid up on claims I made over the year, make you pay upfront, and then try and claim it back. Customer service was appalling. Never got back to me. Spent hours on hold. Finally paid me 125 dollars just before my renewal a year later which was still far from what my repairs cost me. Will never go with them again. Going back to American Home Shield who were totally brilliant. Gutted I changed but Select were cheaper. Guess what, you get what you pay for.

Select home warranty took care of my whole family. I have 4 policies with them and I've had a couple of issues in a few of the homes and all were resolved. I will tell my friends and family about them as well and will stay with them after such a great experience.

These guys are number 1 in service. I had a leak in my bathroom, they got a plumber out to me right away. I had one of my pipes replaced and all I had to pay was for my tech to come out. I am so happy I have a home warranty. It's saved me tons of money. And for a single parent it really helps.

This past weekend it was really hot and my AC was not cooling. Placed my claim through their website and a technician was there right away. I needed a motor - it was replaced right away.

I called in to Select with a leaking faucet. My policy has the extra coverage for faucets. Select let me know that my faucet has a lifetime manufacturer's warranty and the manufacturer will replace it. My claim was handled great.

They sent out a tech when my AC unit went out. Denied my claim because they lied and said it was electrical. Now when purchasing this policy they will tell you they cover everything the other companies won't. Lie! I spoke to the tech to inquire of the cost I'd have to pay out of pocket due to denied claim for it being electrical. The tech told me he explained to Select that it was not electrical and it was normal wear. Select lied and fished for any excuse to not pay the claim after I presented this info to them. They are unethical and crooks. They will pay small claims but nothing major like a broken AC in Florida.

Customer service is so scripted they are unable to truly be helpful, and often rude. I am often told you will receive an email vs. someone just telling me the results. I also was given 3 tech referrals for a dishwasher repair that were unable to service my brand, which I provided initially. I am now having to find my own tech and they are to reimburse. Yelp reviews appear to be more accurate so read all reviews before choosing them as your provider. Yes they are cheap and OMG do you get what you pay for. I will be cancelling.

I don't usually write reviews but I feel that select deserves a good one. I had a problem with a washer that was making funny noise. Select sent me the local technician to look at it. The washer was not able to be repaired. Select gave me a choice of new washers and it arrived today.

I would like to change my previous statement about Select Home Warranty. Even though it took me 6 days for them to give back my refund, I am really thankful that "Jason", their manager, really "fought" for my case. He really showed how much he really cared for his client because he gave me, from a two-year refund, to a three-year of full refund. They may had a mishap on handling my account, but they only showed how to rectify a mistake and be true to their commitment. I have not had my actual refund yet, but my verbal agreement that came from "Jason" would suffice that my belief in their service will soon be back.

I just bought a home warranty from select. I have not made any claims yet but I spoke to a very nice sales representative who was helpful and patient with me. I had lots of questions and he worked with me for about 30 minutes.

I just finished my 2nd claim with Select and both were taken care of right away. The contractor they assigned was friendly and very clean and quick. AC issue fixed.

I rate select a 5 star because the service they provide. I came to select from another warranty company that denied me on 2 claims. The first claim placed with select was for a ceiling fan. Select replaced the ceiling fan no questions asked.

Never have I been so disappointed in a company. No, a better word is ANGRY. These people are nothing but trash. Purchased warranty in March. HVAC quit working and from the time I contacted them they made it a point to look for ways to not honor claim. I have not been contacted nor received any follow-up from anybody at this company, STAY AWAY. They post fraudulent reviews all over internet. Lied to me to get me to sign. They make lawyers and used car salesmen look like saints.

Select Home Warranty is very impressive. I placed a claim online for hot water problem. Within 2 hrs I had an appointment with a plumber to come out. That plumber came the same day. It turned out that my pilot was out and the water heater didn't need any fixing. Even though there was no repair done Select was very good in the process.

Had a washer issue where it wouldn't cycle and I called Select that morning and they sent a person out to me within a couple of hours and the person was professional from start to finish. And I like how Select helped me out for my other claim I had earlier on in the year.

I paid 450 for my Select Home Warranty policy. When I placed my claim they assigned me a dedicated representative. The rep stayed with me the whole way through my ac claim. Select replaced the motor on my ac so I am pretty happy right now.

I have got a bad experience with Select Home Warranty. Since the purchase I have filed around 4 claims with this company. Each time they will assign to a contractor and we have to schedule an appointment with them, every time I have to pay $45. Each time it is denied citing not covered in policy. The one time we had a problem with the water heater, while submitting the claim I have specified that it is a tank less water heater but still they assigned a contractor and the technician took some photos of the water heater and said "we will send our notes/review to your warranty people." After couple of days got a response from Select Home Warranty that "we don't cover tank less water heater." I am surprised, while signing the policy they will take all the information about our appliances.

I have been dealing with Select for over a year now. I placed 3 claims. All 3 were fixed with no out of pocket on my end except for the service fee. I give them a full 5-star.

Our AC unit burned out. It was 25+ years old when we moved into the home last year. When we submitted the claim this spring in the midst of record heat, we were advised to find our own technician since they didn't have any available. Our technician shared with us the issue, which we conveyed to the Claims dept at Select Home Warranty. We were advised to replace the unit and submit the paperwork and proof of payment on the invoice. We could expect up to $2000 reimbursement (less than half of the cost we paid). We did that.

After multiple conversations with employees, I finally was able to reach management. I can not say how helpful they we're. After actually discussing my issues and not reading from a script they handed my issue that day. 2 thumbs up to Avi, the manager I spoke with .I could tell he wanted nothing but good customer service. I wish I could have had it from the beginning it better late than never .

I rated Select a 4 star and not 5 because the tech had to come to my house 2 times to get the job done. Everything else went good.

Received a very cordial and informational phone call from Avi who is a director of the company. He was calling in response to my original review and called to apologize for the treatment I received from his employees. He could not explain what happened with the billing mishap but would look into it. Avi also checked to see if my policy could be reinstated but since they no longer service California there was nothing that could be done. Thank you Avi for the phone call and the apology. I appreciate it. I would like to give Avi and the company he so graciously represents a star rating of 5 but since I can't separate the two I will update my rating to split the difference.

I have dealt with numerous home warranty companies and I am surprisingly impressed. We had a plumbing leak last week and they fixed it with no issues.

I got lucky when I bought my house. They gave me a warranty from Select. I just used it for the first time to have a well pump replaced. Select did a good job. Glad I have it.

I normally do not write online reviews but I must say that I am very impressed with Select. I was skeptical of home warranties but they proved me wrong with fixing a broken plumbing repair.

I've recommended friends and family to Select. I've been with them for 3 years now and they always come thru when I have a claim, like just the other week I had a fridge issue and they sent someone out and quick I might add, and the person was friendly and professional and knew the problem right away and took care of it.

In the last 10 years, I've had policies at 3 various warranty companies, and I can say, this company is the most difficult company to work with. I had my policy for nearly a year before I made a claim on a bad faucet. Since then I've filed two other claims - one for a bad light switch and one for my septic tank motor not working. Only 1 provider showed up (the plumber). He took my money, said he'd come back with the part, and never came back to make the repair. The electrician never showed at all, and now they are stalling with making the appointment for the septic tank. For the faucet and septic tank, I've been asked to submit pictures, which I am sure is a stall tactic - I've never been asked for this in the past by other providers.

I reported a claim for my stove top. The service I got was above average from I am used to. The repairman came on time and fixed the problem after 1 time out.

I had a water heater issue and everything was resolved in days. Select Home was always accommodating and assisting thru the whole process. I will be renewing once my policy is up.

I got a new microwave when mine stopped working. How can I complain. Select fulfilled their promise.

I am happy with the service from Select. My dishwasher was leaking and they fixed it.

Just had my first issue in my house with my fridge. Select sent out a technician very quickly and had it repaired it right away. I am really happy with their service and response time.

Select Home Warranty agents are reachable only when you are trying to sign up with the company and not any other times. The price was very low than other companies. Usually you get what you pay, but here you don't get anything. The claims submitting process is open-ended you don't get a ticket number.. 99 % of the time agent is not reachable, as the phone is always busy. There is no online system to submit the request. You send an email for the request. Yes in 2015 they still do it. All the agents are rude and they look for a way to deny your claim. My AC was not working and when I called them they asked for maintenance record after many emails and then they refused stating that it is routine maintenance work... and they informed I should have got additional coverage... wherein actually I got highest coverage available. This place is total ripoff and they just done cover anything.

I am glad I chose Select as my warranty provider. I placed a garage door and I got no run around to fix it.

Select Home Warranty is the real deal. They are always quick to answer my claims. Just recently I had a washer breakdown and Select replaced my washer and all I paid was my service call charge.

I own 5 properties that are all insured by Select. I have had a couple of issues throughout the year and always been satisfied with their service. I will continue to recommend Select services to all my friends and co-workers.

Excellent company. I have multiple problems in my home so they sent out a tech to repairs all the items at once. Great service and very courteous all the way through.

Great job done by select. When I first placed my claim I got an email with the name of a claims rep who handles my claim. He was there for my questions the whole way. Anything I needed he took care of, very patient and very polite.

Honestly I have never been happier with a company than Select. I just had an issue with my dishwasher and they responded quickly and were very helpful in fixing the dishwasher right away.

Great job by Select fixing my water heater. I am very happy with the service.

Just purchased this warranty a few months back. I had a dryer issue was making noise. I called select and they were very helpful. I'm very grateful for select.

Received a call from Select Home Warranty consumer affairs department and the gentleman on the phone was able to credit back the cancellation fee. He was very helpful and understanding and listened to my concern. Thank you much, its nice to talk with someone who understands what I was dealing with and my particular scenario.

Good service. Good price on my policy. I would recommend.

I live in New Mexico. It's pretty hard to find a warranty company. Select agreed to write us a policy. Just finished with a electrical problem in my home. Everything went absolutely well.

Very disappointed! I purchased a 3 year home warranty last year and I already had to cancel it. Last year I had placed 3 claims with the company and for each one an excuse was made and coverage was denied or not paid fully. This year the same is reoccurring. Just placed another claim and was given more excuses and denied coverage again. This service is not to be trusted! Why pay for coverage and then coverage will basically be denied. The money spent on this service and the company was definitely not well spent. Will be contacting Consumer Services to place a formal complaint.

Select just fixed my broken garage door. I tried to open it 2 days ago and it just would not open. The garage need a new motor and this was replaced by the company. The service technician did a good job.

Reps were very courteous and responded to all my needs. They helped me find a local contractor right away. Very satisfied.

My hot water heater broke down and Select Home Warranty replaced it out for me. They were out to my home the next day and I've been with Select Home Warranty for 2 years now. This is my second claim with them and they went about it the right way. They're great!

I am a property manager for many props in NC. We purchased the policies couple of months ago and we had to use it a couple of times. Each time the service was great and all the customer service reps were very helpful.

I buy insurance for my house, platinum policy. My A/C went down last week. I call them. They send technician come my house and check. They said compressor burn need to replace a new unit and is paid $45.00 for come to check. I replace new unit. They only cover $100.00. I ask them how much your company cover for my policy? They said only $100.00. This insurance's company not good. They treated people only get money but don't do nothing. I don't want buy insurance for them. Pls. Don't use this company for home warranty.

I am in the process of looking for a new home warranty company; I decide to try Select Home Warranty. I called the list on their page, and was told by CSR that I would receive a call back from someone in sales within 24 hours, and I never received that call. I went through 3 times, it's time to move to a business that wants customers.

Just had a great experience with Select Home Warranty. My dryer stopped working and Select was quick to get someone out to me. The service tech came out, was very professional, gave a valid diagnosis, and Select authorized my repair. And I'm very happy I dealt with Select and that I have a home warranty.

I have used them 3-4 times over the past 2 years. They are 1 of the best companies out there. Each time I called to file a claim their reps were very friendly and courteous. The contractor was at my house very fast and collected his call fee, and that was it.

I had a water heater breakdown on me last week. Select sent out a local plumber to fix. Local plumber came out and fixed it. Water heater is now working fine.

I made a claim with Select over the weekend for an oven that would not light. The oven is only 4 years old so I was surprised it went out. A select service technician came to my house in a very timely manner. He replaced 2 parts in the oven and got it back working again. Happy all around.

My air conditioner went out and I called Select Home Warranty. It took three days to finally get someone out here. When they finally did come the serviceman called to get authorization to repair the unit. Three hours later there was still no authorization. It basically needed coolant. The serviceman was then rescheduled to come out on Monday and he never showed up. Calls to him and Select Home Warranty were useless. Then they told me they would not cover the unit as I did not have maintenance records on the unit. I did have the record of where it was repaired and cleaned the prior summer and got that information and gave it to the serviceman.

I am very pleased with the service tech from Select. At first I was a little leery about getting a home warranty but Select has proved me wrong.

Hey I am please with select home warranty for the service I got from them. I bought the policy 4 months ago for $475. Select replaced a ceiling fan and repaired some electrical stuff since then. All in all I am satisfied with the plan.

3 nights ago I had an AC issue. My AC wasn't blowing cool air. I called Select at midnight. Was scared no one would be there but a rep picked up the phone. I felt relieved right away. They sent out a contractor. Was out to my home the next morning and yesterday my AC was up and running again. I can't thank Select enough. I will tell all my friends about them.

I called in for a garage door repair, no one ever came. I was told to call my own co. It cost 1232.56 to repair. Select H. Warranty wanted to pay me $165.00 and charge me 45.00 fee to do the work they did not do. After looking at my contract, it says they do not pay to repair, only the replacement. What a ripoff. Now, I called today and they are not even servicing California anymore. I said cancel my 8 months left on the contact since they were not paying their people then why should they now.

I very rarely write reviews on companies, but this experience has been so bad that I had to warn people. If I save just one person from this agony, I have done well. If there was a negative star rating, they would get a -5 stars from me. This is the worst Mickey Mouse operation in the home warranty business that I have ever had to deal with. Yes, they are cheaper than most, but it's the old adage, you get what you pay for. And with Select Home Warranty, you get even less than you pay for. Terrible!!

Service is great with select home warranty. I had a fridge issue and my repair was done within a few days.

I signed up for an annual home warranty contract with Select Home Warranty (SHW) on 5/8/15. I submitted my first claim to repair the outside cap of our "clean-out line" that was broken by our neighbor's landscape crew. I received a letter that this claim was declined because it was outside of my home. On 5/8 I also submitted a claim about a leaking kitchen sink. I was supposed to hear from a plumbing company within 3 days. I didn't hear from them at all. On 5/30, I called SHW again to follow-up on this issue and to add a claim on my hot water heater that looks about ready to fall through the ceiling and doesn't put out a full 40-gallons of hot water. SHW "resubmitted my claim" to the same plumbing company. I received a phone call the very next day from this contractor. When they arrived to complete the claim work on 6/2/15, he explained he never received a phone call or email from SHW.

This was my 3rd claim this year and the service was outstanding. Came right out, fixed my AC, and now I'm sitting in the cool relaxing watching tv. Couldn't be more happier. Thanks Select Home Warranty.

This is my 3rd year with Select Home Warranty. Love this company! Had a water heater issue at 2 in the morning. The service tech was by me first thing in the morning and my water heater was up and running in a day. Thanks again Select!

I bought my first house in oct. 2014 and got Select Home Warranty for my hw service. I have had terrible service from the start. They are not honest. But three days ago I called them as my bathroom was flooded and then water started coming out of the ceiling. I called them and emailed them, too. We have no water, they promised to send someone out. I called the next day and was told they had no one to send. We have not had a bath or any water for days due to their negligence. I don't want my house to burn down either or my second floor to come crashing through the ceiling. Calling an attorney to help me. Don't use this company as they are bad. I don't have an order number as yet.

We paid Select Home Warranty 450.00. Our dishwasher quit working. They sent a repairman out and this was $45.00 for the visit. They sent us an email stating that the cost of the repairs were more than the depreciation value of the dishwasher (Maytag Quiet Air) and will contribute 100.00. We therefore have $65.00 to purchase a new dishwasher. I had a much better experience 2 years ago with American Home Shield.

Service was outstanding. They were out to me quick and they were very professional. Will recommend to friends.

I purchased my warranty in January, 2015. I called in May, 2015 because my 5 year old dishwasher wasn't draining - it stopped in the middle of the cycle - and they are not going to cover the repairs because there is food debris in the machine. Essentially, they are not going to cover our machine because we used it. At first, they tried to tell us that there was rust and corrosion in our machine. They demanded that we provide them with pictures of our machine, and would not approve any repairs. They like to cite their contract as evidence that they are following their policies, but their contract does not state that you can't use your equipment, and they will not be covering any repairs if it happens to stop working mid-cycle. The dishwasher broke in the course of normal wear and tear. They asked us to send receipts to prove when we purchased the machine, and then just kept making stuff up.

I signed up for 2 years. Our A/C went out. It has been 2 months and they are giving us the runaround. We had to fix it. We've also sent in maintenance records as well. The good reviews in here from a company they pay to write. Stay away, They are scam.

I purchased a two year warranty from Select Home Warranty on April 30 2014. In June 2014 my dishwasher started acting up. I contacted the SHW to send someone out. No one ever called me back. After a few days I called again. I was given a number of a local appliance repair company. I called and ** came out and repaired the washer. My upfront payment 45.00 I paid him. About six months go by and the washer acts up again. I call SHW. They give me ** number again. When I call him and tell him I have a Home warranty with SHW he tells me he does not honor them anymore because he never gets paid. All he receives is the upfront payment I pay him.

Love their service. Currently have 3 homes with them. They are very quick on response and always get the job done.

Where can I start? They take over 30 days to reimbursement for start. They lead you to believe that they reimburse things then don't. It's called a courtesy. The 2 hack guys I contacted told me before inspection they would not cover anything I put in for. The people they sent blew me off twice and the second company told me as well they would not cover the claim before they even came out!!! He tried to sell me a 13 seer unit that is not even legal in GA after 2014. This company sucks every which way you want it. They lied even when I tried to cancel my policy 3 times. Once was a contract, next a company policy, then a business practice. Just lying sacks of **. I stake my reputation on it.

I have had a very poor experience with Select Home Warranty. I have been with the company for 15 months and with the few claims I have submitted it seems like their main objective is to see how they can get out of paying the claim. My most recent problem was with my air conditioner. There was a very long delay for them to respond to get the problem fixed so I paid for it myself and was told I would be reimbursed. I paid $ 2300 and they said their responsibility was only $100! I need to provide service records for the last 3 years which I could not locate. I had a similar problem with my pool pump. They paid 150 out of the $560 it cost to replace. Once they approved the 4150 payment, they withheld payment for over 5 months. They always seem to find some "fine print" that they use as an excuse to not cover. Run from this company, I have cancelled service and don't want anyone else to be fooled by these unscrupulous characters.

I filed a claim at select home last, the problem was a bathtub that the water wouldn't go down. A plumber was sent out promptly and he had a helper as well. The process was smooth and I waited 1 day from when I placed the claim until it was fixed. I consider this satisfactory service.

I just purchased a home warranty and the reps that I spoke to were great. They were polite and helpful. I explained that I was switching from another company so they allowed me to start my policy early. I hope the service is as good as my first calls with them.

They cover nothing, absolutely nothing. They find small print or loop holes for any and everything. For the 400 dollars I paid I could have easily paid both a plumber and heating company without the condescending attitude and poor customer service. Read all the small print.

I called Select with a dishwasher leaking last week. Select dispatched the plumber in my area to come. The plumber came and determined that we needed a new pumping system for the dishwasher. I paid $60 for the plumber to show up. I decided not to repair the dishwasher and use the money to buy a new one. Select was on board with my plan. I bought a new dishwasher and emailed my receipt to select.

I prepaid for five years of service. They paid one out of six claims. I asked for a refund after three months of poor service. They ignored, so I stupidly kept their service. Once again, they refused to pay on a claim. This continued to happen with them, giving one excuse after another. Now they refuse to give me a refund.

I would not have an issue giving Select a full 5 star reviews. For the time that I have been with them they have covered 2 repairs for me. Both repairs were covered and I only had to pay a small service call fee on each one. It turns out to be a good investment for me.

I purchased a rehabbed 60 year old home approximately 2 months ago. 60 year old homes are obviously going to have some issues, so I knew I'd need a home warranty. Select came highly recommended and the reviews were great. We had a home inspection, so we knew that our air conditioner was old, but the rest of the inspection was fairly benign or the previous owner fixed our punch list. I purchased a 5 year plan at a cost of $2,000 and was "given" the 6th year of coverage as a bonus. So far, we had a pool problem: Not covered; roof leak: Not covered. I bought the top of the line plan because of the age of the house, but roof coverage is not included in that--so BEWARE--and ask about roof coverage.

I purchased the platinum policy, which clearly states that the A/C, Cooling is covered. Our A/C unit stopped cooling, so I contact Select Home Warranty. They proceeded to tell me that the unit that is not functioning is not covered. However in very large print on the 1st page of the contract, "A/C, Cooling" is listed as the 4th item that is covered. There is no mention of single unit, or units at all. The contract states that the A/C, cooling is covered by Home Select Warranty. After speaking to a rude, snarky "manager", I was directed to section 6.3.6 on the 3rd page of the 5 page warranty- here in very, very fine print that "A/C, cooling" refers to the unit on the primary entrance of the home. He also went on to explain that this happens to people all the time. I guess he thought that would make me feel better. I pointed out that only confirms my complaint of an unclear and unscrupulous contract.

I only have good things to say about Select. I called into Select to report a water heater not heating. The response was quick. The plumber set up an appointment for that same day. The repair was covered in full with no haggling.

I purchased a multi-home owners policy back in January 2015 from an agent, name Mr. **. He told me, "If I'm not satisfied I can cancel it anytime & get my money back after two months." I file a claim. I got no response several days. Again I call to make sure if the claim was filed the response was, "Yes." But no one was send for service. Few days later I call again. One of the agent told me, "You can get it fixed yourself & we will reimburse you a part of it." I call the agent. He hang up again. I call. This time he said he will contact me soon. I make several phone calls back & forth. Finally I decided to cancel the policy. They charge me a cancellation fee even it was never mentioned in the beginning. Also they charge me two months. It's totally a rip-off. Be careful.

This was the first time I had to use my new Home Warranty contract with Select Home Warranty. One of the burners in my gas range failed to light and I called Select. They sent an appliance repairman out the next day. I was very pleased that the Repair company was within 5 miles of my home here in South Jersey. They diagnosed my problem; told me that they had to order parts and I would be called when they came in. I was called the next week with a prompt schedule. 5 Star arrived promptly when scheduled and did an excellent repair job. I am very satisfied with both Select Home Warranty and 5 Star Appliance repair in Sicklerville, N.J. I will surely recommend Select Home to my neighbors.

I am very happy dealing with Select on a number of occasions. I have the policy for 3 years now. Select works with me on my schedule and with the techs I like to use. My last claim was for a microwave that Select ended up replacing.

I recently had a positive experience dealing with Select Home Warranty. Select did a repair on my air conditioning system. I place my claim on the website and 6 hrs later the AC tech was at my house. The repair went good.

I own a policy with SHW. I am pleased with the service so far. The claims I have made have been handled with care. I have since had a microwave replaced and an oven repaired.

I purchased nine policies for houses that I own and rent. Select advertises that it covers the air conditioning, but when the coils failed from ordinary wear and tear and had to be replaced, they claimed it was not covered because they don't cover freon leaks. The coils are about 50% of the system and replacement was almost $2,000 dollars. In addition, they will only reimburse for the depreciated value of an item. So, when I had an older oven that needed to be replaced, they offered $100 which they considered the depreciated value. This warranty is almost worthless. When I complained to the Better Business Bureau, I was told they failed to respond to my claim so that matter was left unresolved.

I would recommend Select as a reputable company for the service they provided me. I called Select to report a broken dishwasher. Right away Select called me with the name of someone who will come to my house. The gentleman came and repaired the dishwasher. The policy is money well spent.

I switched to Select last August because of a bad experience with my previous home warranty. The first experience I had with Select was good. I hope the service continues.

All information below is fully supported by email conversations with Select Home Warranty (SHW): My central air conditioning (AC) unit stopped working on 3/26/15 and a claim was filed with SHW the next day. SHW assigned B&B Plumbing Heating and Air to the diagnosis and repair of my AC. B&B Plumbing Heating and Air arrived on 4/6/15 and inspected my AC unit and relayed to SHW that the condenser and compressor needed to be replaced, which they estimated to cost $2,071.80 for parts and labor. SHW requested photos of my AC unit and maintenance records on 4/8/15. I sent 3 photos of the unit and two maintenance reports (one from Dec. 2013 and one from Aug. 2014) the next day.

It took almost 24 hours to get a plumber out. When the plumber saw I had bad components (covered under the contract) he could not get an answer from Select. Due to it being Friday, Select was gone all weekend so there was NO WATER to the house for the whole weekend! Now it's Monday afternoon and still no answer from Select!! I called into their claims department over the weekend to get answers and the rep was extremely rude and basically told me that he did not have the time to speak to me and could not answer any of my questions. He stated there was "absolutely no information on my claim" and he "didn't see what the problem was". The plumber who came out said that Old Republic and First American Warranties are really good and he has had no problems with them for claims. I recommend using another home warranty company and avoid this company at all costs!!

Thank you Select for repairing my oven over the weekend. My oven is about 6 years old and suddenly stopped heating. I paid $5 for Select to come look at it. They ended up replacing a part. All is good now.

Thank you Select for being very responsive to my oven breaking. I am glad I have them to call when something breakdown.

I paid $450 for a home warranty with select. I have had the policy for 8 months and so far I made 2 claims. I got a great deal because if I didn't have a warranty I would be out of pocket $800. For me this plan worked out. I will be renewing.

My refrigerator is under warranty. So I thought. Under warranty to them means they will pay for the part to fix my fridge, but not the installation. The part only costs $60, the repair mans and fees are going to cost me 4 times that. Not only that, it has been 2 weeks since I initiated my claim, it is still not fixed, and they are not sure where the part is to fix it. I am 4 months pregnant without a working fridge. I hope that karma catches up to this company. DO NOT BUY FROM them. My last home warranty was great, they fixed things quickly without problem. I should not have gone with the cheaper company. Because that is what they are, cheap.

I didn't give select a full 5 star only because the technician they sent out came 1 hour late. I know it is not the fault of select but otherwise I was very happy with service.

I would recommend Select to others as I have had a good experience with them. I needed some service on a dryer that was making a really loud noise. It turns out to be a drum that was needed. The part was ordered and replaced in 48 hrs.

I am a very satisfied customer with Select Warranty. I switched to Select last year because my previous company would not cover basic repairs. I have made 2 claims with Select and both times I had no complaints.

In 30 years of home ownership, I have never encountered such an unethical and unapologetic company. I purchased a home warranty from Select Home Warranty in August of 2014 for a home I own and rent to tenants. I researched online and asked the salesperson every question I could think of to ensure I was choosing a reputable company that would fulfill their promises. I was told that there was a 30-day waiting period before the contract would take effect (and claims could be made), but no other conditions. I was assured that all the appliances/systems listed would be repaired or replaced with a comparable or better product. As a result, I added two additional items to be covered, and my total investment was $549 for my rental property. They also gave me 3 months additional coverage for "free". The outcome is FAR different than the promises made.

On 9-29-2014 I signed up with Home Select Warranty. The Select Home Warranty policy Holder agreement was to pay $49.95 for 12 months. I set up a payment schedule through my bank. On or about January 20,2015 I submitted a claim for two items. A water heater and ceiling fan. They determine the ceiling fan could not be fix based on the picture I sent them (Home Select Warranty). They gave me a 75.00 dollar allowance for the ceiling fan. First I would need to pay for the service repair and purchase the ceiling fan. The Warranty company approved the hot water heater repair. It took almost a month to get a repairmen to my home. I paid the service fee.

During my annual checkup of my ac, my ac repairman noticed an issue with the motor. I immediately called Select to have them come check it out. The guy came down, did some checking, and it turns out my ac needed a new motor. Select took care of the repairs minus $5 I had to pay for service.

I had just renewed my select policy for the second year because I received great service the first year. I am current in the middle of 2 faucet repairs. I have 2 faucets that away leak. Select gave me money to buy new faucets.

I called them late Friday afternoon regarding my water heater, their respond are really slow, the customer service hang up on me a couple times when I'm trying to follow up my claim. I'm really disappointed, and the result for this-- I'm not going to renew my premium with them.

Thank you Select for fixing my water heater and not letting me be without hot water for longer than 1 day.

Select home warranty service was above what I expected from a home warranty company. The fridge problem that I had was a result of the previous homeowner. Select decided to help me with the repairs anyway. The repair was not very expensive but the service was way above my expectations.

I received top quality service from Select Home on my roof leak repair. I have a pretty new roof, there was a spot that kept leaking. I called my own roofer and he wasn't able to fix the leak. Then I remembered that I had roof coverage with Select. Select sent over a roofer and finished the job.

Pool motor broke... Called to submit claim. Five days later tech came to house, said he could not fix because the cost would be over $100 and that he was required to take photos of the unit back to the office for forwarding to Select Home Warranty for approval. I called Select Home Warranty, spoke to 3 reps, the last rep named ** spoke to both me & the tech (the tech was from their sub-contractor) & told us both to go ahead and fix it, send in the paid invoice for the repair + proof of payment... That done, they are now telling me I must wait 2-3 weeks for some "resolution" to receive my refund. We were never informed that any work over $100 would require photos, etc. or that we would need to wait weeks for a refund. When I called to negate the "extended warranty" I signed up for a few weeks ago, instead of receiving a refund they billed me $470... Go figure! Would not recommend this company unless you plan on not having any claims.

I purchased a warranty from Select and I recently received good service from their plumber. The plumber came out for a pipe leak that was dripping in my kitchen. The pipe leak was covered but i had to pay for the sheet rock.

This was the worst experience I've ever had with any sort of business in my life. They made promises when signing me up that they would "repair or replace" appliances in my home. However, that isn't the case. My dishwasher was deemed replaceable but instead of replacing it they gave me a cash settlement for the depreciated value of the dishwasher.... they wouldn't help to install the new one either. I became upset that they weren't following through with what I was promised. So instead of letting me talk to a supervisor they kept putting me on hold and leaving me there for extended periods. The office manager ** was extremely rude and disrespectful. He wouldn't let me speak and even though he knew I was upset and trying to explain what happened he kept talking over me.

My review with Select Home Warranty is all 5 star. When I called them to report an ac not turning on they sent an ac guy very quick. The ac guy was on time and he came in a very professional truck. He got my ac back running fine. It's great to have this policy. I saved lots of money on the repair.

This is the most headache I have to deal with Select Home warranty company in my life. Have problem with my Oven, ice maker, faucets and jacuzzi and had to went through all the hassle and still didn't get it fix. For my Ice maker, I have purchased extra for this service and the fix cost $195 and they said they only pay for $65 and that all they can do. For the Oven, the door was broken and can't be close, they said it is not covered as the oven is still running. I asked them "if the oven is still running and the door is not close, how do you said the oven is functioning?" They're just being so rude and hung up on me and close my claim.

We have had Select home warranty for one year and over the year we had started claims for 3 issues. First - pool pump, they could not find any service agent, so they asked us to find our own and send them a claim. Second - toilet fixing - they found someone and processed claim. Third - refrigerator claim. They could not find an agent and asked us to find our own. For first and third claims, as they suggested we found repair person, send them the invoices. It has been over 3 months - we have not heard about reimbursements. Overall, very unhappy with their business practices. We had American Home Shield in the past, and were very happy with their service.

They are not worth purchasing as they do not cover any main things. Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by their warranty. My heat exchanger was damaged in my furnace and heat exchangers are not covered so I am responsible for the replacement of my furnace. My mainline sewer was clogged by roots and the snaking of that is not covered yet they would if the cause was unknown. They are a waste of money so you are better off finding contractors in Angie's list.

Purchased a new home warranty with the purchase of a new home. Called for claim on a thermostat. First they tried to get me to pay out of pocket for the entire job, and then submit it, when I should have a 45 co-pay. When I told them I was not willing to do that, they did get a contractor to come out. They wanted maintenance records and inspection reports. I produced the official home inspection report from 4 months ago and they are trying to say I need the entire history of regular maintenance to get this qualified under the warranty. They want pictures, and their contractor took the device. The inspection report said the devices were in good condition. Why would I have done maintenance if the inspection report had come back good?

I called Select Home with an A/C problem: the A/C was running but not cooling. It turns out that I needed a capacitor. The repair was not very expensive, all I had to pay was the service fee. The A/C is now running cold.

I would like to give some good feedback on my experience with select home warranty. I called in with a roof leak and it was an emergency. Select right away sent me a local roofer and sealed up the leak. I am happy because if it took long my house would have had a lot of damage.

I received very good service from Select Home Warranty. I am satisfied with the repair of my dryer. The dryer was making funny noises and needed some type of part. This problem was fixed.

Make sure you read section 8 of your contract. My garbage disposal went belly up. After my deductible I will receive a total of $35 from Select Home Warranty for the disposal and had to install myself. I would hate to see what would happen if my A/C went out and needed to be replaced (not repaired).

I am pretty happy with my service from Select Home Warranty. Select prepared my garbage disposal which was jammed up. The customer service from Select is good and the reps are kind. I would have like to get a new garbage disposal but I guess my situation didn't call for one.

I am a Phoenix Arizona resident and I have a select policy through my broker. I recently filed a ac claim for my unit not cooling. Select sent out a tech to my home and he replaced some wiring. The units started working again.

I had a good experience using select to fix a dishwasher. The problem was an issue with the door that was not really covered under the policy. They called me and explained that doors aren't covered but they would cover it for me.

I live in Orlando fla so the weather is starting to get warm. I turned on my ac for the first time this season. It wasn't blowing cold air. I called my ac repair guy and when they got to my home we called Select. Select approved the replacement to my tech.

My experience with Select Home Warranty was a good one. When I purchased my home it came with this warranty. I had to use it for the first time after 7 months with the policy. I used it for a not cooling problem with my fridge. It turns out that I needed a new part for my fridge which was replaced.