Select Home Warranty Reviews

I spoke with someone originally about a month ago. He was not very nice and quite honestly, I was put off. But I let it go. When I decided again that I wanted to do this, I filled out a quote form and then received a call from Zachery **, I was in my car. I told him I needed a call back in an hour and he was right on time. He was friendly, informative, accommodating and explained everything to my satisfaction. I am looking forward to having this warranty for my peace of mind. Thank you.

Provided no valid info card was processed and no issue with bank even though they said the card was never charged I asked questions on how to process the claim and I was told online then I was told to call, it’s better. I’ve gotten mixed answers and I thought this suppose to be a easy process but it’s looking like it’s not and I was promised a free month as well so who will contact me about the free month of service? How long will it take to have that on my account.

Called customer service to process a claim for a broken garbage disposal. The agent was very nice and eager to assist me. I was told a decision would be given within 24 to 48 hours. It was and was given instructions as how get reimbursed for a replacement. I purchased a new garbage disposal and made copy of the bill and submitted it for reimbursement. I am waiting to receive said reimbursement at this time.

Agent was fully knowledgeable and related different offers from Select Home Warranty that would potentially save me money. I chose the coverage and time period that was best for me at this time. I would renew again and feel secure in knowing that my investment will cover repair or replacement items on my home that I would not be able to otherwise afford. Will be renewing again with Select Home Warranty. I have the full coverage for my home that Select Home Warranty offers for any repair or replacement items in and on my home and property.

I was just in the 1st 30 days of my warranty and had an unexpected family emergency which required me to request a refund as I needed the funds to travel. The agent was able to work out a partial refund and allow me to keep my coverage, allow to keep the discount for the yearly plan as long as was able to pay the agreed amount in the future. They were helpful and understanding of my situation and worked with me to make sure I was still able to get the needed coverage and deal with my personal situation at the same time.

My boiler broke down right before the cold came. When I called to get someone to come evaluate it they refused and hung up on me. I talked to the only two people that are apparently employed as customer service representatives and they were all rude and did not guide me. I finally got a plumber out myself, who replaced the furnace. I sent receipts to SHW but I never heard back from them. It was a very upsetting and demeaning experience!

I needed to see my policy. I had not received any correspondence from you all except for salesperson trying to sell me more than I could afford since I paid my first installment and I don't understand the 30 day wait period. Can someone give me a clear understanding? I cannot give a fair assessment because I have not made a claim yet. I should be able to after my first claim. I hope this policy is worth my money.

Most amazing company to work with! Opening a new policy was easy and fast. Most of all the policy is among the best in the industry and the price can't be matched! I look forward to extending my warranty. I did a thorough research of other companies and it was easy to narrow my search to just one, "Select Home Warranty"! This policy covers everything in my house not covered by my homeowner's insurance. Additionally, an incredibly low co-pay of sixty dollars! This recent deal is unmatched in the industry. I am very happy with the whole package deal. I look forward to keeping this policy active.

Worst customer service I have EVER dealt with! Do your research! Just had a claim denied due to it being a “leak”. When a hot water heater breaks water comes out! Don’t waste your money with this company!

Purchased a SHW policy and paid extra for well coverage. Well stopped working and I immediately submitted a claim. 5 days later not a word from SHW or a contractor, 5 days without running water. Called back for instructions to call the repair in myself and then proceeded to follow SHW protocol. Contractor received full approval from SHW before replacing the pump. I submitted all required information (paid invoice and photos) and my claim was approved. Placed multiple calls to SHW in regards to the “reimbursement form” for a span of 10 days. Each call I placed I had to start the process all over again until day 11 when I was told they had not received the paid invoice and photos, even though we have proof of acceptance from SHW. SHW had lost the information and is now refusing to submit the “reimbursement form.” Keep in mind for 10 days I was told by reps to “keep checking my email for the form.”

David was excellent at explaining all the details of the warranty and costs associated. He was very pleasant to speak with and gave me several options to help us save money. We went with the 1 year policy for now, but hope to continue for years to come. I am very thankful for David's help today and will recommend Select Home Services to as many of my friends as possible. I look forward to many years of service from Select Home.

Policy seems like great coverage. Have yet to test it though with a claim but on paper the policy is good and the cost very reasonable. Bought the 5 year plan. Appreciate Sam ** in being efficient and easy to work with. Also provides coverage in Hawaii which is generally harder to find. American Home Shield is more expensive and does not cover Hawaii. Deductible seems reasonable too. Can't comment on service and ability to get service on claims as I've not yet tested that.

Select Home Warranty has many positive reviews and has been rated number one in home warranty industry. With this in mind, I visited their website to sign up. They called me after signing up to offer more discounts. Excellent and friendly customer service. Easy to sign up, just a phone call or online submission. Better prices than the competition not only in warranty but lower service fee applicable with annual payment. Lots of payment options available and many multiple plan choices including additional coverages.

We are new homeowners and we knew that we'll probably have issues with some of the appliances in the home due to them being near the end of their lifespan. Therefore, we decided to purchase a home warranty through Select Home Warranty. The process for filing a claim was easy and a quick follow-up from their reps. The contractor that accepted the job was quick and able to come out same day. But, everything went downhill after technician said there was nothing he can do about our hot water heater after attempting to repair it. Even lying to authorization department that he came out a second time and saw it leaking (which was another lie).

Warren was outstanding, he answered all of my questions, he called me back because of a bad connection, he sounds like he is very up to date with what is going on in your company and with other Warranty companies, he is also the maintaining reason why I ditched from Home Warranty of America. He sent me emails to stay in touch, it was nice to finally speak to someone with knowledge, I will highly recommend him and Select!!!

Had a 5 year plan with them and never claimed until 3 years into it. Called them to file a claim on a leaking water heater, they send out a contractor. I pay the call out fee and then select denied the claim because the water heater is leaking and leaks aren't covered apparently. They had all the information on the "leak" I was very clear on that calling in the claim they even have notes. So I'm out a water heater the call out fee and 5 year policy. Don't bother save your money.

Flawless customer service!! Alan represented the company very well and guided me through each plan to see what fit my accommodations the best. Each plan from platinum, gold, or bronze tend to suit each customer's wants in a fair way. Platinum coverage is absolutely perfect for someone who wants to cover it all. Gold definitely gets the job done, and bronze covers exactly things you would look for in a home warranty. Annual rates are super but the multi-year premiums are totally on another level of price/security. Multi-year plans also drop deductible substantially and coverage is transferable to another home if you sell/move to a new home. What else could you want from home warranty? When you want home warranty, Select is it!!!

The gentleman I worked with was very helpful and presented the information I needed very clearly. He offered many options for me and explained each very clearly. I was very happy with his quickness with me and that he was able to complete the service set up in under 10 minutes. I would reccomned to my firends to use your services for the ease of set up. I can write a new review after the contract is sent to me and when or if I ever have to use the service.

My overall experience was good. Both times I’ve called the customer service has been good. I’ve previously had a warranty with Select Home Warranty before and it lapsed. I’m now getting a new warranty and setting it up was easy. The initial email didn’t come through when I set it up a few weeks back but when I called in today, they immediately sent me the contract. Most do not offer roofing. That is the reason I’ve chosen them over the rest.

Your agent was extremely helpful in getting me a copy of my contract with your company. We had to send the information to my wife E-Mail address as I was not receiving any information from you via my E-Mail address. The information did not go to my spam, Junk nor trash folders. Still do not understand why my E-Mail is not working but the problem has been resolved and a copy of my contract with you has been received. I do not understand why an itemization of what I have covered was not sent.

I would say first impression is good. I do feel the salesman was a bit pushy to add additional years, but I also understand that is part of the job. Maybe not sound so scripted though. The documents look a bit generic as far as the contract. But as far as coverage we have yet to see. We did the platinum coverage and while we hope we don’t ever have to use, this does give peace of mind as far as what is covered.

I called to ask a question and Jonathan was very helpful. He answered all of my questions without hesitation and was very knowledgeable. He was also able to take care of all of my needs in one call which saved me from having to call back in the future. During the call I was able to select and enroll in my plan and have it go into effect in January. I was very impressed with the way the call was handled. I also had very little wait time and was not put on hold at any time during my call. He was also very friendly.

Working with Alan to set up my service was pleasant and easy. He explained everything well and followed up as appropriate. The value on this policy is far superior to my last policy, though I have not yet had any experience with using the service. I was pleased with the bonuses, and hope they play out as explained, as that has not always been the case with other services I've tried with other companies. But if it plays out as stated, Select will be a great service!

I paid $2250 up front for 5 yrs full, premium coverage. Every claim has been total frustration! "That isn't covered". I finally canceled 2 yrs in and only got $49 refunded! Horrible warranty company! Don't use them!

I had a home warranty policy with another company. I compared policies and not only did I save money by switching to Select, but they covered more appliances with a much cheaper service fee. My wife was so proud of me!!! We haven't had to use the policy yet but I feel so much more comfortable just knowing that we are covered and after speaking with my sales representative I trust that they will be there in our time of need. I was even offered an optional coverage free for roof leaks. My old company did not even have that coverage as an option.

Great customer service!!! The guy on the phone help me with everything I needed and he answered all the questions I had! He was trying to sell me more years of coverage but I wasn’t ready for the much money commitment, overall I would recommend over HSA home warranty, I think I will be changing all my properties to this company. HSA has the same coverage for almost 700 dollars, I told them that Select Home Warranty was charging way less and they still didn’t offer a discount or try to match any prices or discounts. Fast and friendly sign up.

I dealt with Abraham ** and was very pleased. He answered my questions and when I told him I was just getting information on warranties he didn't push. Instead he let me go and did call me back a few minutes later with a price and answers for me. When I called back to have him email me a copy of the contract and policy agreement, he told me he had already emailed it to me. Sure enough it was in my mail.

The representative I talked to on the phone was very courteous, patient and very knowledgeable about the policy features. He answered the multitude of questions I asked and he spent extra time with me explaining different plan options available that would allow me to save money with a three or five years warranty that guaranteed the same price. Their service fee is the lowest fee compared to other home warranty services offering the same coverage. We look forward to having this warranty on our home.

I had not even got finished doing the application online when a representative had called me. I was apprehensive at 1st because I wanted to go with Sears home warranty. He informed me that Sears was filing bankruptcy and that their company was offered a better service. He was professional offered me a package that was suitable to my needs. He even was able to give me a coupon, if I made the payment now made it lesser than the actual package. He was professional, knowledgeable and very helpful!

I had a great experience searching for my home warranty. Select Home Warranty provided many discounts and supported my financial needs to help me get the best deal for what I needed for my home. I would highly recommend anyone to inquire about Select Home Warranty and take the time to talk to one of their agents and search their website because you can get a great deal here with good coverage in your home.

Called to file first claim after paying two years on our clothes dryer. Assigns a technician who plays games about coming out. Called back to request another technician and they say it will take 72 hours before they can re-assign the work to another technician. Poor deal all the way and as a customer I sit and wait for a week. Don't be fooled into this warranty, even the tech over the phone said it hard on their end to get a claim approval.

I shopped around and compared several different Home Warranty Companies. I went with Select Home Warranty because of the combination of a good yearly fee, reasonable service fee and good coverage. It was a good experience. Nathan was very knowledgeable, he answered all of my questions. I did not opt for the extended year agreement. I would like to try this out for the first year and be sure that I am happy with the actual service and response time.

Gentleman was very nice, informative and answered all my questions. Explained everything... Was willing to work with me on saving money, which I appreciated very much. He made this whole process very easy. It is good to know the coverage is going to be there in the future if I need it. I know that if I need anything repaired, all I have to do is call to get the wheels in motion to repairing whatever.

Very patient and answered all my questions and gave me a great deal. Very understanding of my concerns. Very thorough in his explanations of all the plans. Select seems to have one of the better rates with great coverage. I have had another company in the past and they did not come close on their rates. I researched and found that Select has high rankings and reviews. They also allow me to choose my own technician if needed. As a side not I spoke to Nathan on 4 different occasions and he never changed the way he spoke to me and remained very professional.

The sign-on process has been easy, from the links online to paperwork. Alan, who called me within a few minutes after I submitted my online quote, was helpful and informative. We had a good discussion and he informed me of the cyber week deal as well, with extra months of coverage and lowered service call fees. Overall, it's a promising start and I am looking forward to a good coverage for the next 2 years.

Abraham was very helpful and courteous in explaining the plans and current offers. We appreciated the offers and glad that we made the right choice! We like the coverage options, as well as the bonus terms they have available. Sign up process is very smooth as well. The 5 year contract is also transferable - this is certainly a plus should we sell our house down the road. Would definitely recommend the plans and Select to my friends!

Big scamming company. The salesperson will promise you everything to get your money. Then they email you the policy and ask for a 5 star review to get another one month free. That is why so many 5 star reviews for the sales department. But did you notice 99% the reviews for the services are really bad? My policy says free first 30 days cancellation. I contacted them to cancel it immediately after they emailed me the policy, because it doesn’t have what the salesperson has promised.

Private homeowner and New customer to Select. We read reviews posted in the internet to select different companies to compare. Researched and shopped various home warranty companies. Found Select to have the best and most coverage for the price. David was very accommodating and helpful. David spent a lot of time and was very patient explaining the different plans offered by Select. He answered all of our questions thoroughly and was able to offer an option to fit our need and budget. We would highly recommend Select Home Warranty.

So while I'm a new customer I actually haven't had to use them or anything, the gentleman Mark made the enrollment purchase easy. He let me take advantage of the discount promotion they have going on even though I didn't pay in full amount but I did agree to make the payments in three installments. So while hopefully as easy as it was to enroll and pay for the policy if I God forbid ever never the policy they will make the claim process just as easy assuming within good measure the loss is actually covered.

Was great talking with Michael **. Worked with me to provide a coverage for my home. He’s good at his communication and experience. He explained all the different coverage and the offers going on and applied it to give me a competitive rate. I appreciate that Select warranty is offering good attractive rates and would certainly invite friends and family to join. Variety and flexibility of options for consumers. It didn’t take much time to get done with Michael but was thorough in his handling.

I was very pleased with the additional two months offered, the $75 service call fee, and the discounted price of $399 as I place the house on the market to sell. Customer service on the phone seems to be responsive and efficient and placing the order. I hope I don’t have to use the warranty but I think it will be an added feature in selling the house and gives me some comfort as expenses are taken once you prepare a house for that.

Select Home Warranty has great customer service and their customer services reps are very respectful on the phone when I placed my order online they called me right away to finalize my contract! I am happy I chose this home warranty service and look forward to great customer service all year long when I file any claims. Fortunately we have not filed any claims as of yet, but I know when I do they will be responsive and helpful.

Zachary ** was very helpful with my enrollment with your company for my needs. I was switching from another company and he helped me make a decision. Not sure I would have joined your company had he not talked with me. I was not happy with my previous company and searched the web for good rated companies and found you to be highly rated by consumers. Now it remains to be seen how good you really are.

Very nice and professional. Not overly pushy as some when selecting plan. Sol was very helpful when we were looking for a service. I had priced other services and they were very pushy and arrogant. I feel you have a great service at a reasonable price. I hope l don’t have to use it but glad I have it just in case. I hope this helps someone else that doesn’t want to put up with the salesperson that tries to be too pushy.

After the initial hello where I thought I had the wrong number because there was no mention of the insurance company or an introduction, Belinda was friendly, informative and efficient! She got everything taken care of in less than 10 minutes on our way to our closing! She also got us some extra discounts. She seemed sincerely excited for our new home purchase. I almost paid with Visa instead of Amex and would have missed a discount, which she didn't mention, but how was she to know I was holding both cards in my hand. Overall it was an easy and painless process. Thank s to Belinda! We now have 6 years of warranty on our new to us home and are prepared for little one things that may come up.

Our salesperson Abraham ** was great. He followed up, was not pushy, but sold hard, but when we said NO firmly, he knew when to stop. Keep him around! He is good and good for your business! Keep him and he should be recognized for the job that he does, which is good! His phone skills are good as well. Other salespeople on your business could learn from Abraham **.

The gentleman with whom I spoke was careful to explain everything about the program. He went into detail about the bronze, gold and platinum policies and answered my questions regarding each of them. He also described the longer term options; and, without being overly pushy, he urged that I buy one of them. I happily give him 5 stars for outstanding service. When my plan comes up for renewal next year, I hope to be able to work with him again.

We been waiting 3 weeks to get our dishwasher fixed. Had a guy lined up from Tulsa but he was going to charge for a trip charge. Then we were told that we have to find someone. I called around there is no one here that works on them. Now we are back trying to find someone. Not what we signed up for. But guess we will find someone somewhere to fix it.

The Select Home Warranty agent, Mike **, was very nice and seemed to be well informed regarding the product. The price was very good for the items he advised were covered and I like that the coverage is transferable. Signing up and paying was a very simple process. My only issue is I haven't been able to receive a link showing my account/coverage information. I would prefer something in writing. Computer access is not for everyone and you should make written materials available if needed by a customer.

The customer service representative Gabriel was very helpful. I can’t say I’m 100% happy yet because I’m not sure whether the claim is going to be processed and I get a partial reimbursement for this very costly repair of the furnace. He stated I needed to file the claim with photographs and offered me an additional service free of charge to retain my business. I'm trying to do a good thing here by complementing an employee on his service.

I spoke with Ron extension #**. He was very helpful in guiding me through the process of applying for the service. He also assured me the company was one of the best. I have never used your services before and bought this coverage for a buyer that purchased **. Because Ron was so professional on the phone, I feel at ease the co. will be professional as well. You were recommended by the realtor and we got you online.

My representative (I believe his name was Alan) was thorough and patient with ALL my questions. He added extra coverage and convinced me to go with a multiple year plan. I'd called another company and was really put off by the representative's rushing me and being impatient. I haven't used the service yet, so I am hesitant to recommend to a friend until I have the actual experience of making a claim and having it resolved.

Plumbing claim - Used outside authorization and was simple process, got my own plumber, paid him out of pocket, costs me 230.00, but was only reimbursed for 150.00, but couldn't find a cheaper plumber to do job, filled out forms and was told I would have check in 30 days, easy process. I like having option to find my own contractors when Select warranty is unable to do so, makes process faster with exception of having to wait 30 days to receive reimbursement check. Also warranty plan was reasonable priced compared to other companies I have used in the past.

Sales rep was easy to talk with not pushy. Explained the options available to me. They asked if they could answer any questions and seemed to be genuine in their concern. Only thing I was meh on was to get the full benefits of the discounts, the account must be paid in full. The monthly payments were not eligible for discounts I end up receiving. To me it was not an issue but may be to others. Other than that minor detail, great experience so far.

I received a call from Alan **. He was very polite and professional. Alan explained the options and took the time to field questions and concerns from me, (giving me all the time I needed). I look forward to the service provided by Select Home Warranty and am thankful for the excellent job that Alan ** did on his end. I believe the home warranty program is a very important necessity and only helps the home owner in so many ways. It also saves the home owner a lot of stress and headaches. I can only hope that the subcontractors that Select Home Warranty service uses are as professional, prompt, and knowledgeable as Mr. Alan ** was with me. Thank you, Alan ** for a job well done. It is very much appreciated. THANK YOU.

Just bought the plan and will see how it works when needed. Zachary assured me that I will be happy with Select Home Warranty. Should I need more questions answered I call can the 800 number. I did get 2 free months and free roof leakage with the preminum plan. I can cancel within 30 days of the coverage in the event I do not want the plan. I did read the agreement policy and belive these are in the guidelines of other warranty service providers. The policy goes into effective 30 days after purchase.

This is the 2nd warranty call placed with this company. Nothing allowed on the replacement, per the fine print. The 1st warranty call requested involved a gear assembly replacement on a clothes washer that is 4 years old. We were told that due to depreciation, only a partial payment will be allowed, even though the policy clearly states it is covered. The 2nd warranty call was for a water heater replacement, due to leakage, which per the fine print on the policy, is not covered. We are very disappointed with service received from this company, and cannot recommend their warranty service.

Jeff ** was very professional and extremely helpful. He answered my many questions, and my husband and I were very satisfied. We were insured by American Home Shield, on our first crisis we had trouble with our furnace. When we called they said someone would be in touch with us in 24 hrs. When the tech did call he said he could get to us sometime in the first week of Dec. Living in Pittsburgh this is unacceptable. That's when we called Select Home Warranty.

The best services and great pricing. I've been with American Home Shield for the past 15 years and I'm now changing to a more comprehensive plan which will result in savings in the long run and the ability to run my rental units maintenance free with this protection. I will recommend this plan to my friends and family and also to business relationships. This is a great plan, save me a lot of money and a lot of time and it was relatively painless to switch from one plant to the next.

They had the best prices online and the promotion going on gave me a great deal. When I was contact by phone Mark ** was awesome. He able to secure me an even lower yearly price by signing up for a multi year policy. I had to pay for it all at once but peace of mind for 6 years is worth. I’ve already had repairmen out since we bought this place and I would’ve saved a ton if I’d had this warranty then.

This morning I was pleased to speak to a representative from Select Home Warranty Mr. Sol **. I thought he was outstanding, very professional. He took time to answer all my questions as I was trying to do my due diligence. Mr. ** was knowledgeable and took his time to explain the program and was able to answer all questions satisfactorily. He was pleasant and most kind as he took time to diligently try to get the best and most economical plan to suit me and my budget. I was very pleased with the final result. I would recommend Mr. Sol ** and Select Home Warranty to my friends in hopes that they would have peace of mind when things break down in the home.

Had a good experience signing up with David. He went over all aspects of the program and answered all my questions over the several hours I was trying to decide which way to go. I did have a lot of questions since I was coming from another company I was with for over 30 years. Since there were several companies that performed the same services it wasn't easy to come to a decision. Making the decision to go with Select Home Warranty took into account mainly the reputation of the company as well as the value. Since I have not had the opportunity to use their services I look forward to hoping my decision was the correct one.

Our customer representative, Adam was very informative and got us a few extra bonuses once we agreed to purchase the warranty. I made contact with Adam about six different times in one day to ask questions and make a few changes. Each and everything time Adam made sure that I was comfortable with going through with purchasing their warranty. Their Cyber Monday pricing for their Platinum Plan was outstanding and after our representative told us that we would get an extra 3 months of coverage with our purchase it was a done deal.

STAY AWAY FROM SELECT HOME WARRANTY. They did not take care of 2 out of 3 claims. And when they do, they tell the client this is not covered but we will do it as a courtesy... This company is a scam... I had pre-paid three years in advance and canceled as the service was like pulling teeth. They will find every reason not to cover a claim. BEWARE... once canceled, they up the rate and charge you for the claims... TERRIBLE TERRIBLE TERRIBLE.

I thought Select was a good reliable home warranty company, so zip changed over from another warranty because their price increased. After being with Select for over 9 months, I filed my first claim regarding my garage door opener not working. I was told to go online and file a claim, which I did and advised that someone would get back with me within 24 hrs. Well, after 4 days, no one contacted me. So, I called them and told again to go online. I informed them that I already filed online. But they seemed to have no record of my claim, so it was taken over the phone, and I was given a new claims number and a number to one of their contract garage door repair company to make an appointment, which I did.

I just purchased the Select Home Warranty as my current service warranty company - Service America - will be out of business at the end of 2018, so I cannot comment on their service. My comments here are just about the salesman Sol, who states he's been with them for 12 years. Their stated service has won awards for the past 2 years, plus, since we don't enter into a contract, I can cancel at any time and my premium will be refunded on a pro-rated basis. Seems fair.

I was purchasing the new warranty and he was very informative and polite and handled things very well. I do appreciate it. Thank you very much. I was also informed about the 3-year policy and what advantage in savings it would be to me to have it with extra time. I would definitely recommend this policy for the friends and relatives or anyone buying a new home in this area or elsewhere. Thank you. I would also like to say that the price was very fair and that the service fee is reasonable and I hope I never need to use it but that's what is it insurance is about.

This warranty company will not honor any repair - first issue was the pool heater, they authorized claim and then have not paid the vendor 4 months later. My second claim was my water heater, the entire tank rusted out and will not hold water, they denied the claim saying they don't cover "leaks", only the parts to maintain functionality. I would say it's safe to say a water heater needs to hold water to function. So in the meantime I am without any running water as my entire house runs through the heater. This is the wording of the contract - "6.2.7. Water Heater. This Agreement covers all modules, components and parts of the water heater necessary to the functionality of the water heater." Now I ask you how would you feel after waiting a week for their assigned tech to arrive yet deny the claim stating the tank is not part of the heater functioning??? Run as fast as you can!!!

Jonathan was great. He explained my options to me very clearly and help me get the best coverage for my new home. He called me right away after I submitted my online request and did not try to hard sell me on anything. I appreciate his professionalism. I initially was looking for a one-year services. He explained the benefits of a multi-year plan and explained the discounts for someone over 50 years of age. As a result, I got a 3-year plan which bought me 3.5 years of service. I feel like I got a great plan for a good price.

My representative was awesome with great insight of the program and future savings. He explain the program very, very good. There are some obviously add ins that should be part of the platinum package to compete with other competitors. That was the reason I didn’t sign in for the three year additional program.

The representative was very friendly and knowledgeable about the various products. He walked me through the process and was available when I called him back. He compared Select to the competition and made a good case as to why I should go with Select. Lastly, he looked through the offerings to find a good deal that would work for my budget and term. I appreciate his honesty and patience while walking me through the options.

I recently bought a home that came with an existing home warranty. I had a very easy time switching the policy from the seller's information to my own as the new home owner. They also helped me to submit a new claim over the phone for an issue that has recently surfaced with my plumbing. As a first time home owner I feel protected from issues that may arise. With the service I received I'm even thinking about extending my coverage when this policy runs out.

The customer service team are very helpful, they do listen your need and willing to do anything they can to help out. If one of the contractor you are not comfortable to use. The team will help you reselect and found the one you trust the most or have the best reviews on Google. They are very good on customer service side and listening, for sure I will recommend it to our friends and family member.

Belinda is the agent who helped me decide what services are best for my new home. She was knowledgeable, courteous, and helpful. At the end of the day I received a great package for a reasonable price thanks to her. I would recommend her and the company to a friend.

Michael was helpful, friendly and efficient. He did a great job at giving me the info I needed to make a decision. He did go into details I did not need. He listened and was very attentive. He sold, but did not oversell and was not pushy.

Whole house warranty products covering all home systems and appliances from anything failing. The renewal process was very straightforward and done with great professionalism. I bought this product because I am on a fixed income and wanted to ensure that I do not have any large financial setbacks due to a system or appliance failure. I had this product last year and did not file a claim but was content knowing that I was fully covered had there been some kinda failure with heating, AC, or appliances.

The call was very quick and I feel a bit unnecessary seeing as how I took all the necessary steps to order the warranty online. The rep's tone changed a bit when I declined to pay yearly or to even break it up in 2 payments. I know my budget and if my budget dictates a monthly payment, then so be it. Accept no as my first answer and let it go. I fully understood my options when I went through the steps online. The fact he said 'wow' and coupled that with a condescending tone is not a great way to start a business relationship. We will see how this year goes.

Protection for 3 small payments. I would highly recommend them if you need a warranty.

Called about getting a ceiling fan repaired. The customer service person I talked to was very nice and took all my information. No problems at all. I would recommend this company. They got back to me very quickly for repairs or replacement. I like the fact that their service fee is much lower than other home warranty companies. I also liked that I was not put on hold and my phone call was answered pretty quickly. All in all not a bad experience. This is why I signed up for a home warranty.

Just signed up. The agent was great. We'll see how this goes, I usually don't buy warranties. But, my daughter swears good things by your company and has been bugging me for a couple of years to get your coverage. I am thinking about adding the well pump and pool but will need to get prices on that and see if I can fit it into my budget. The Agent, Sam, was professional and helpful. He was knowledgeable and easy to understand.

Sol ** was very nice person to speak to and has provided me details of the coverage although I have not received anything about the coverage at the time of writing this feedback. I felt that he was very transparent in mentioning what is covered and what is not. It was good experience dealing with and I am sure I will have good experience while receiving services from Select Home Warranty. The best part about dealing with Sol ** was that he provided me good discount options and also provided mid term warranty option at the price of long term. It was an excellent experience dealing with Sol ** and he has exceeded my expectation by giving no pep talk, sticking to the point and answering my questions patiently and to address my concern. Great job Sol **. Thank you very much.

Repair man contacted us and was very polite on the phone. He had to travel from Lincoln Nebraska to our house that is over an hour away. He did the job in a professional manner and made sure everything was right before he left. He didn't track dirt into the house. He seemed to be very knowledgable and had the correct parts to fox the stove. The stove was overheating because the thermal coupler was malfunctioning. Thanks.

Kevin was excellent. He answered questions. Sent us information. Kept us informed. Price seems right. Consumer Report gave them a good rating. Got a contract for many years. It is cancellable at any time after one year if we choose, but we believe it should do the trick for us as previous company has gone out of business. Our appliances and works are in good shape as they all work. So we will see what happens.

I ordered a home warranty from another company and had an issue with my house within 6 months. When I called, they had no record of me (and thankfully hadn’t charged me) but signing up took over an hour and I felt very angry that they had not properly processed our order. Select Home Warranty was quick, and when the representative called to finalize the details, he offered me some great options that I felt were in my best interest. The deal was done quickly, and I got multiple emails confirming my the details of my purchase, which gave me assurance that we would be covered when the 30-day waiting period was up.

Bruce explained to me the various options. I choose to pay for the year. He was informative as well as courteous. Great job Bruce! I had dealings with another company and was not pleased with their service. Bruce explain the coverage that I would receive. I would highly recommend this company to family and friends. I hope that in the future this courteous service will continue. I look forward to working with your company.

I was pleased with the person I talked to, I had read it was a good company. I heard from a friend that deals like help out because you never know when you'll need a appliance fixed or replaced. This is money well spent. I have told my friends that the service was good and all around great deal. This is my first home and I'll always have my insurance with Select Home Warranty. I haven't checked to see if I get a military discount yet. Don't know if I'll need it but I'd rather have it than something go wrong and I have to pay the whole amount to get a appliance fixed or replaced.

I spoke to Abraham ** Select's sales representative several times before making a purchase as a gift for my daughter and son-in-law for their new home. Abraham was very professional and courteous and treated me with respect. I am a Realtor® and have used recommended several HW companies in the past for my clients. I hope this product will be worth the while for my daughter and if so I would highly recommend Select for other clients and/or family members. So far so good and a job well done by Abraham.

Quick and easy sign up process. Abraham was very helpful and got my plan going. Kept hearing friends and family talk about having a home warranty. I read reviews and decided to go with you all. A lot of coverage for the yearly cost. Our home appliances are at the end of the manufacture warranty, so I decided to get the coverage. I wish I was able to afford the one time yearly payment, but was able to come up with a good monthly payment.

Your sales rep was very helpful. He asked all of our questions and explained different plans for us to choose from as 1 year, 3 year or 5 year plans. Also asked and told us about your plans for Veterans and how we could save with a multi year plan and a locked in rate for the number of years the plan lasted. Also about the reduced service call rate. We were very impressed with the service and information. He also explained how we could earn additional free months of service by recommending a friend to purchase a plan thru this company and mention our policy number and name.

I just signed up for 3 new service contracts for my residence & two rental properties. The process was fast, thorough, and within my budget. Additionally, I was able to make payments monthly at no additional charge or service fee. The representative was very professional and courteous always making my needs a priority. I would highly recommend Select Home Warranty. I had shopped around first before selecting SHW and they were by far the best deal out there.

The rep was very knowledgeable about the services offered and was very helpful to me by going over all the details of what his company provided. He answered all of my questions about the present day services and future benefits. He also offered me several ways to improve my savings and get an even better deal. I came away thinking I had gotten a good deal, even though I had not originally decided to sign up at that moment. I'm hoping this will be a good company to work with and that they will follow through on all their promises. If so, I would be very pleased and would also recommend this company to other people.

I’m Happy with the coverage and the price per month. I hope I never have to use this service, but if I do, I’m hoping if that I’ll continue to be happy with the service. Look forward to a working relationship and if this service lives up to their reputation then I will recommend this to friends and family. This time of year it’s nice knowing that my house is covered and gives you a peace of mind.

I called to make a claim and was told my policy has to be in effect for 35 days before I can put in a claim. She was very nice and understood my upset about the heater going out in the middle of winter. She was very informed about the company information she needed to pass on to me. She emailed me my policy so that I would have the information to print and keep for my records.

Facts from other company were emailed to me. A 3 year maintenance and picture record is needed before anything being fixed or replaced. Also not many parts are not covered on air conditioning, electrical, heating systems etc. For example limit switches, thermostats, heat exchanger, blower motors, inducer motors and transformers. These are main parts in the heating system and aren't covered! I would hope if I am paying for a service these would be covered to ensure my systems work properly. I hope we can resolve these issues so we can continue business.

I went online to Select Home Warranty to see about getting protection for my home. Bruce ** enrolled me and was very polite and helpful in setting up my enrollment. I had another home warranty service that was charging me too much for less coverage. I had heard a lot about Select Home Warranty and now I am looking forward to doing business with them. Haven't had to use it so far, but from what I can understand this company is the very best rated one.

Adam ** was very professional, informative. He convince me that Select was the home warranty that I need. I am looking forward to doing business with You. He represented the company well. I hope you live up to what he said. Customer care is very important. Depending on how I am service will reflect on whether I will sign up for another year. Again as I said looking forward to working with you and having a great experience with Select.

I'm a 66 years old woman which had the pleasure to have Mr. Sam ** help me in find the right solution to my needs. Thank you Mr. **. After many years I switched from American Home Shield to your company because I dislike the way they deal with their customers and because they send rude and inexperienced technicians. Hope you are different and better and Mr. Sam ** was already a proof of the way you deal with customers... decisively better than AHS, thank you and Happy Thanksgiving.

Nathan was very professional and provided excellent customer service. Provided overview of program and cost saving information. He also explained a claim that I canceled because of slow response time on water leak. New policy will provide faster response time. Thank you for all your help. Excellent service. Renewed policy... Thank you.

Salesperson whom I talked answered all my questions. Coverage explained very clearly. I saw in the coverage what I was looking for. Claim process explained which seems to be very simple. I have not used it yet to evaluate the response and work being completed. I would have appreciated if the sales person has worked with me for call fee adjustment. It seems high if there is no work or minor fix needs to be done. Overall I am satisfied with my interaction with salesman.

We were contacted by 5 separate representatives and Bruce **, extension **, responded immediately this Thanksgiving morning (11/22/18) when I was filling in the form for a quote. Bruce was most professional and very polite and compassionate as well as representing the company quite forthrightly. I usually due a thorough due diligence before giving anyone a credit card number etc. I felt Bruce was honest and sincere and not a hustler or scam artist... which usually is my first instinctual response to having so many reps from the same company try to contact me. Highly unusual marketing technique from where I sit. Bruce did not flinch away from some of my questions and answered them promptly and succinctly.

I saw advertisement on TV so decided to look into this. I went online and went through the enrollment process. Shortly after I received a call from an agent. He thanked me for enrolling and verified my info. After that he told me about paying for the year and getting additional savings and coverage. After listening to this I decided to pay annually. I am looking forward to reviewing my policy and working with this company.

This is a scam. Purchased a 5 year contract (big mistake). If the item you claim is more than $175 to repair you get "It has been determined that the cost of repairs exceeds the current value of your unit. In the event the repairs or replacement exceeds this amount you will be responsible for the balance. Please see section 8 of your policy." STAY AWAY FROM THIS COMPANY!!!

HVAC error code on heat pump... technician reset and ordered part... no contact for a week and no website to check on progress of our claim. Select called next day with POC for HVAC technician and I had to call them... my other warranty co. had them call us. I paid $2000 for this and expect Premium service and coverage! Technician was great and prompt, but called in a request to order a small sensor (the original problem - error code) to fix Heat pump HVAC dual system. So far I am NOT impressed with the follow up or the available ways to check on the claim without calling... Time is very valuable and I don't have time to sit on the phone.

Nathan helped me work through the process of choosing what I wanted to cover for my home. I had researched for months looking for the right warranty service for my home. I even made up charts to compare them! When I looked at Select Home Warranty, I knew I had finally found what I was looking for. They stood out above the rest, not only for what they covered, but price, website user friendliness, and customer service. I felt victorious when I had finished purchasing my services! I was so disillusioned with my last company, that I am relieved to find one that outshines them in many ways. I paid for five years up front to take advantage of the tremendous savings in premiums as well as service call fees. I'm going to recommend them to my son and my friends!

Our salesmen explain the policy so I could understand all of the wonderful benefits I would receive and he patiently listen to all of my questions. Unlike the other companies he was not pushy and he was very nice. Please thank Honest Abe. I would recommend Select Home Warranty to all of my friends and relatives. I was glad to get a three year contract that has the AC and all of the appliances included.

This is a waste of my money. I have made 2 claims and nothing is covered. The first time I put a claim in the serviceman did not have experience in servicing my type of unit. I called them and explained the situation and got no response. I made several calls for service and 3 weeks later I finally get service only to be told it is not covered. I have now put in my second claim. The response time was much better however to my dismay I am not covered. Extremely dissatisfied!

I made a claim for heater problem since last week, and until now, the heater is still not fixed yet, so I hope you can speed up the process and contract more contractors in that way the customers have more choice or options. So far the customer service, I would grade them good. I think they are doing the best to help me by the policy, since the problem with heater and AC are all in an as soon as possible situation if not emergency situation. And people will compare the options when having warranty and no home warranty, if having warranty can't save much and take longer time, then what is good to have a warranty?

I called to confirm that I was covered until March 2019. There was an error when recording my renewal date, which was corrected upon discovery. The customer service rep who helped me was courteous and efficient. I asked her to send me another copy of my contract, which she did, waiting until I had received it to be sure it was received. I appreciated her patience and listening skills. Also, I didn’t have to wait on this call in order to receive a live person at the other end on the line.

I signed up for the home warranty today and have some peace of mind that my appliances will and other things will be covered. I was amazed at the amount of items that were covered under the new warranty. I know that there were times in the past when we had very expensive repairs that we were not ready to pay for such as plumbing and appliance breakdown. We are both retired and need to have some peace of mind regarding what our lay of expenses will be in the future. Knowing some of our potential expenses could be covered under warranty has been helpful.

I would like to commend David ** for his professionalism and knowledge during our call. Very courteous. Took the time to ensure make sure I understood the plan and make sure I, the client, understood the benefits of the plan and the program. He was not forceful but certainly effective. I cannot say enough of how impressed I was with David.

Very courtesy and informative - I called several and this was the most helpful in the selection decision. I am very comfortable in my decision with going with Select Home Warranty after completing research and receiving answers to all the questions I had in the selection process. Hopefully I will not have to use services often however I feel good about the coverage in the event I may need some. I would recommend anyone interested to contact Select Home in their research to compare.

Please save yourself the frustration of unanswered emails, unpaid claims, and delay tactics used to keep from honoring their warranty. We finally cancelled the policy with a certified letter and they claim not to have received it. Filed a complaint with the New Jersey Insurance Commission. Scammers.

Jonathan was very helpful with getting our plan. He went over everything in the plan to include cost and all items covered. he also told us about the five year plan where the co-pay was reduced and the plan provided for six years with one year being free of charge. We were pleased we could include the swimming pool in the program. He informed us we would get a special telephone number to call where we would be waiting on the telephone when we needed to make a service call.

The sales rep was very helpful and answered all the questions adequately. Your pricing is very competitive and beats other home warranty plans that I looked up. What is attractive is the service call fee. Also the multi year pricing is very good. Hopefully the service is as good as the pricing. The sales rep explained all common concerns regarding warranty from coverage to cancellation policies. I am mainly concerned about turn around time for the service call to come and do repairs.

My wife and I purchased our home two months ago. The house was built in 2006 and it's currently 2018, making our home 12 years old. With a little misfortune our tankless hot water unit has decided to stop working. We contacted Select Home Warranty about the situation and they immediately contacted a company in the area where we live. This was 12 hours later. The next day we were contacted by a plumbing company and they made quick determination that the unit needed to be replaced.

I spoke with Abraham ** this am and signed up for 5 years. It was a pleasure speaking with Abraham and his knowledge of this company and policies was the reason I signed up. I've checked into many other home warranty companies, and Select rose to the top with Abraham's help. I hope to continue this relationship for many years to come, I also like the fact that this warranty is transferable which is a nice thought as you never know what is going to happen in your lives.

Select Home Warranty had a great sales person whom assured me that they would cover the items listed. As we were just moving into a new home that is 14 years old I needed reassurance that we would be covered should anything happen, especially in the first year. The coldest day of the year measuring temps in the 20s and our heater goes out. It's been 6 days and still no response. I have been having to call for follow ups every single day and each time they want something else and then it will take another 24 hours to "process." How are we supposed to have maintenance records from 3 years ago on a house we just moved into? That is their request. They are not accepting the inspection report or the service record we provided from this year although both prove that the system was in working order as of the date of our contract. They are finding every little loophole possible to get out of paying to fix our heater board.

I entered my home info online and within about 5 minutes I received a phone call. I’ve had home warranties for years, but haven’t tried Select Home Warranty. I’m giving them a try after reviewing their coverage and service charge fee and comparing to several other companies. Home warranties are valuable for unexpected issues with failed equipment. My neighbor is an A/C technician and he recommended Select Home Warranty. He deals with several home warranty companies each week.

It was a good experience. The sales rep explained everything and offered discounts for multiple years of service. I’ve yet to use the service because it doesn’t start for 30 days, but it’s nice to have that peace of mind. I’m hoping everything is covered like it is explained in the service details. We have a little bit of an older home and I would worry about not having a home warranty in the event something were to happen.

I was glad I call your company. My girlfriend told me about y’all. When I told him I just brought my house and I need some good information and I do. He help me to decide what was best for me??? The plan that I got is good for me also he change things out for me. That best fit my household. He told me what plan that y’all offer and the best one for me???

We recently had a very poor experience with another home warranty company. Because of that we have been looking for a new company to do business with. We invested a great deal of energy trying to find a company that we can be comfortable will be there when we need them Alan ** did a great job providing guidance and answering questions as we sought a new home warranty. Because of his patience and professionalism we are now new Select Home Warranty customers. Great job Alan!

At Select service It not just the service but the quality of service. I would NOT go with another. Thanks for the best service. The Select service will provide you with all the TOOLS you need to be successful and LOOK like an idiot or look like you are STUPID in any way. Once you have selected Select service you may not want to go anywhere else. Thanks so much with such a harsh decision. From the time you pick up the phone and call to the time of crises they are there to guide you in and Help you resolve the issue at hand.

Abraham was very informative and answered all my questions and helped me all through the process, he made it very easy. He also offered more savings in the future and explained to me how I could lock in my rare for 5 or 6 more years... I feel he is very caring at what he does as he takes his time to explain the full process, he is an asset to your company... I would recommend Abraham to anyone that is considering a home warranty. Thank You very much.

Had to update our credit card info for auto pay... customer service was very helpful and quickly took care of it. They even set us our policy information through the email to make sure we have everything correct. She was very friendly and I could understand her. She was very polite on the phone as well as informative. She knew what exactly was going on with our account and made sure that it was still active and also informed me when we will be getting the next auto payment pulled out of our account.

This company is the worst company I have ever seen. They are a scam, compulsively lie, never return phone calls, have left us in dire straits for our ac/heat, and so far have stolen $1500 from my family. My husband is a disabled veteran, I am a student, and we have a 4 year old son. Our income is minimal at best. We have been waiting since August 2018 for them to honor their commitments but as of the middle of November they have not. It is disgusting how they have taken advantage and failed to honor what they agreed to do. Even with names, numbers, and recorded conversations, they still do not honor what they say. The only option we are being left with is to go to court to reclaim our funds as this dishonest and unscrupulous company.

Spoke with Alan ** from Select Home Warranty today and he was very friendly, helpful and professional... thank you! He was very courteous, knowledgeable and patient in answering all of my questions. I feel confident that Select Home Warranty is going to be a wonderful company to have my home warranty with!!! He explained everything to me in great detail and made sure to also mention the promotions and special offers that were being offered at the time I signed up.

The initial setup of the policy went very quick and easy, discounts where huge, so many options to choose from. Look forward to the great service in the future. The plan I selected was to cover my in ground pool as well, I plan on adding other coverage in the future. They had really awesome promotions when I signed up. I hope we don’t use the coverage any time soon but just knowing the coverage is there puts my mind at ease. Keep up the great work.

I liked that the agent took the time to explain the warranty and to carefully, calmly, and completely answer all my questions. In the past I had used American Home Shield and was not thrilled with their response. My hope is that Select Home Warranty will provide better coverage on the off chance I might need it. My only suggestion is that it would be nice if Select sent me something physical, like a refrigerator magnet, that listed the phone number to use for any service calls.

My salesperson was very knowledgeable, answer all of my questions and was not too aggressive with the sale of the policy. That was a plus for me. I ended up paying $100 less per year then the plan that I currently have with another provider and the deductible is also cheaper!! I will be telling my friends about the great deal that I received through Select Home Warranty. I am looking forward to doing business with new company.

It's hard to rate the service when I just signed up on 11/15/18. I am on a month to month plan and doesn't take effect until 30 days, but for now, Sam was nice and told me what I wanted to hear. He seemed nice. Not sure what else to say since I haven't used the service yet. Let's see if it holds true when/if I submit a claim. Thanks.

Select Home Warranty company and coverage is a joke! They look for every opportunity to deny a claim. DON'T buy coverage from this company, you will be frustrated and VERY disappointed! I have called twice and each time they didn't call back, I had to track them down for them to tell me my claim was denied. Please understand I am a business owner and take "negative" reviews very seriously so imagine how bad this company has to be for me to leave one.

Great guy, very nice and did not push me when I told him I could not afford a multi year policy. I have not used the policy yet so I do not know how your service is rating in that respect. Daniel was great though. Thank you for making the enrolment easy. He was nice and professional, I will call him if I ever need anything in the future and will recommend they call Daniel to set up their new policy. Have a blessed day and Happy Thanksgiving.

Very helpful and good coverage. Would recommend to a friend. Deductible is great. It was difficult to find coverage for a home warranty this far out and your company was great. Nothing but positive reviews for your company. Again would recommend to anyone in our area. Thank you.

It took them almost 2 months to get my contract to me. I sent in a request last week, maybe 2 weeks ago now, to try and get someone out, but no one called or emailed. I have used these guys in the past and been very happy, but now I am not sure what is going on. I like the online aspect of it but they could be better about getting back to me a bit sooner. I would really appreciate if they would be more diligent.

Select representative reached out to me very quickly to discuss the warranty which was appreciated. He shared with me all of the specials and promotions and advised me of the best option for my situation. He was very kind and informative. I appreciated the quick response time to my inquiry and the fact he shared with me what the best deals were. Excellent and fast initial contact. I was impressed that they reached out to me very quickly and did not stop until they got in contact with me.

Recently I did 4th claim. I have this policy since 14 months. Their authorization team is very rude, they don't speak politely. They grill customers to get any information, and they make the claim to get deny and make customers pay from their pocket. They don't have good contractors because they pay very late and most reputed contractors don't like this.

Just joined. Haven't used it yet. They explained it clearly on the phone. The options were extensive and were very reasonable in cost. They reached out to me several times to be sure that I was getting the plan that was best for me. I look forward to seeing how well they do when I actually have my first claim. That will be the true test. So far, their upfront customer service seems to be top-notch.

I just purchased a Home Warranty from Select Home Warranty and had my first service call. To my amazement I was informed that to fix the problem I would have to pay anything over the @150.00 they approved which will cost me an additional $78.00 above my copay of $60.00. I have had home warranties for the past 20 years and the FIRST TIME I HAVE HAD AN ADDITIONAL COST! Leaving this service as soon as possible.

I purchased the Platinum Care warranty package for my house and 3 condos. They are terrible in honoring the coverage. They don't have many technicians available either in Columbus, Ohio which is a fairly big city. On a couple of occasions they wanted us to find and pay a technician and reimburse us for the cost. It would take multiple calls for them to send the check (typically about $50). Every time we call, their rep told us check will be sent out right away and if we do not receive it, call them again. Then we needed to call again in 2 weeks, then again in 2 weeks. After 3-4 calls, we would finally get the $50 check. I would have given up because it's only $50, but my wife is persistent, she would eventually get it. It's just not worth it and not pleasant experience.

Filed claim for water heater that quit working. Assigned technician called and made service appointment then failed to show up. No call, no text, nothing. The technician never answered and didn’t return any of my calls after. Select Home customer service advised they spoke with the technician and I should call to reschedule, the technician was waiting for my call. Calls went to voicemail, no response. Select Warranty customer service continuously advised it was high season and I could hire my own technician or wait two weeks for another... So either have no hot water for a total of 4+ weeks or pay out of pocket and wait up to 30 days for reimbursement of what is considered approved charges minus $75 trade fee.

Stove self cleaning. Turn on self cleaning (locks oven door), When cleaning is over and oven is cooled off the door or mechanism should unlock door. Mine didn't unlock. So the mechanism or control panel is defective, broke or however you categorize it. Select Home Warranty will NOT repair. They replied and refused repairing saying my OVEN DOOR IS BROKEN.

Worse warranty company I have ever dealt with. They do not cover repairs and always have an excuse as to why they can't pay for something. Make you pay out of pocket and claim they will reimburse you and 30 days later you have nothing from them. It is so bad that the contractors have told me, "Get out." They are horrible and will not pay repairs and it is the worse company you can be with. Their customer service person Anna is not the easiest and will not hear you out. Not just one but several tech have told me they also do not like dealing with them because they do not get paid. That is why they require customers to pay for service up front.

I have 5 faucets leak. 4 of them just small dripping, but the other one is terrible leak and the shutoff stuck and can't turn off. I created this claim and SHW assigned Flynn Plumbing first but Flynn failed to show up. Later SHW assigned Roto-Rooter to take care of this case, and Roto-Rooter failed to give a quote. Finally SHW assigned Pete's Plumbing and Heating. Pete's sent one plumber to check out immediately, but the repair or replacement will take some time to complete. Still pending for parts order and replacement happens. So far the experience is good.

I would like to say that from the time that I first spoke with Kevin about 8 months ago I was very impressed with the way that he conducted himself and the fact that he was very knowledgeable about the things that we discussed. Which is why I came back to your organization. Today was no different. He answered all of my questions and explained everything to me in a manner that was simple and very understandable. I very much enjoyed doing business with him.

My experience with your representative was great. He explained everything carefully so that I had an excellent understanding of what is covered and how the policy works. The only thing he didn't mention was that there is a fee when turning in a claim. But I do feel that the fee is reasonable. I feel more confident knowing that my new home is covered and that if anything breaks down that it's not going to cost me thousands of dollars! Thank you!

It was Easy to start up a home warranty plan online. They call you to verify your order, your information and your coverage needs. Reasonable pricing rates for different home warranty coverage. Great coverage options that provide a variety of things you can add on in addition to the plan. Friendly phone service. Hope I don’t have to use it but glad I purchased it just in case. Good to know if you have to do repairs that there is help to cover the cost.

I was pleased with all the information and How Sol made sure I was okay before exiting. 5 is a rate That I will give you guys so far so keep up the good work with your ability to keep satisfying your customers or soon to be it will be a pleasure to work with you guys and add more customers to your establishment. Thanks in advanced. I look forward doing business with you and adding to it also.

Excellent description of services and finding discounts that would apply to my order. I am glad I started searching on Veterans Day so could get the additional discount. Thanks for the comparison to other warranty companies and the peace of mind with a longer term contract.Thanks for not rushing me through the process of spending so much money. I look forward to talking with Mark again sometime. He is a great representative of your company.

I secured my own technician for the oven repair job. Once appropriate paperwork was completed, all decisions and reimbursements were done in a timely manner. However, reimbursement was not as advertised (not full replacement cost). Select “prorated” the value of my unit based on the “age of the unit and only reimbursed $100 of total cost. I have yet to be reimbursed more than $100 for any claim I have filed, regardless of the price or extent of the repair or replacement.

The representative was willing to work outside of standard hours so that I could have more time to think about an offer. He also helped to customize the policy to fit my needs. I look forward to working with Select after this first encounter. He answered all of my questions regarding what is included, how much different options cost, what would be the best option for me, how it could be customized, and when it could start. He also said that he would be willing to answer any further questions as they arise.