Select Home Warranty Reviews

Nathan was my customer service agent who went over and spoke to me regarding my new Home Warranty policy options and coverages. He was extremely knowledgeable and patient with all of my questions and concerns. The value couldn't be beat and the guaranteed within 24 hours response is a major plus in case something breaks down in order for a service contractor to come to my house. Nathan was extremely helpful with keeping in mind cost and offered me cost incentive options to my policy.

Fred was able to explain to me exactly how my policy work and he also gave me all the options I had. As far as I am concerned there is a place in the world for any business that takes care of its customer after the sales. There is no traffic jam in going the extra mile for a customer and Fred did just that for me. People don't know how much you know until they know how much the person selling a product cares.

My heating system didn't work last winter and I called Select Home Warranty. They found a contractor for me but the contractor didn't contact me or answered my phone. So I called Select Home Warranty again and after several days, they told me they couldn't find an another contractor for me. I finally found a contractor by myself.

The Select Home Warranty process was fast, simple and easy. The staff that took my call was friendly, timely and processed the order along with the confirmation email immediately. I have not had to make a claim to this point but am hoping that process goes just as smooth. A claim submission online is definitely a plus! I would certainly consider recommending this company to clients, friends and family after going through the claim process to verify we are happy with those results as well.

The gentleman I spoke with was very polite and offered great deal and answered all my questions in regards to the new contract. He helped me understand that the contract obligation was not limited if I moved and explained that the warranty could be transferred and or cancelled with prorated pay, which was one of my major concerns. I hope that the service will be just as pleasant. I will give five stars ahead of time and hope for the best.

The initial contact with this company was very brief, but very helpful. The friendly representative was able to get me a better deal than what I originally signed up for and I'm very satisfied with that. I didn't feel like my time was being wasted and the contact was efficient and to the point which I very much appreciate. I look forward to an equally efficient and friendly relationship in the future where a broken down appliance does not equal the end of the world.

I had been getting many phone calls since searching for a home warranty. I had been on the site and was so pleased that you could actually see the different plans so I decided to listen to this guy. I am glad I did because he seemed to really care about helping me as a person and not just another contract. He was very patient with me and found the best offer to meet my needs. Thanks Bruce.

Alan was great. He was professional and knowledgable. He answered my questions about the overall policy coverage and gave specific details on the roof coverage. He explained the pricing and monthly vs one time payment options. I explained I had just paid my property taxes and home insurance and he was able to break the yearly fee into three payments and I still get the two months free. The three month payment option was a great solution for me. Alan also called back when he said he would. He explained that I would received an introduction email and my contract shortly while I was on the phone with him. I was surprised that I received the contract so fast. I actually received it while I was on the phone with him. I deal with a lot of customer service representatives - Alan was very helpful and courteous throughout the process. I will highly recommend Select Home Warranty. Thank you.

Knowing the cost of replacing and fixing household items. This policy will be a good addition to have in our house. This company seems to have very good reviews which made it easier for us to purchase the 5 year policy plan. With the 5 year policy plan we got an extra year free and a lower deductible which made lots of sense for us to purchase a longer plan. I hope we never have to use a plan like this but with a peace of mind that your costs should not get out of control is exactly what we are looking for with a home warranty policy. The selling agent was very knowlegable and made me feel comfortable with purchasing a 5 year plan when I was just going to do a 1 year plan.

I moved into current residence 2 weeks ago. In view of myriad expenses in relocating, it was helpful to have some flexibility in paying premium for warranty. A fixed income can be a challenge. Hopefully, I will not need to impose upon Select very often! The choice selections are appreciated as well, as seniors’ needs differ from those of a young family. Isaac seemed quite knowledgeable about Select’s assorted programs and did not hesitate to suggest what he felt would be most beneficial to his new customer.

We have had Select Home Warranty on our home for the past two years at $509 per year with a copay per service of $75. We felt it was a good value for our money. Our Select Home Warranty agent, Johnathan, explained the benefits of renewing with a 5-year multi-year renewal. We bought the 5-year plan and got an extra year free for a total of six years. By doing so we were able to lock in our annual renewal from years seven and after at $375. Our copay per service was also reduced from $75 to $45. We also like that we can transfer the home warranty when we sell our home or move to another home. We are very pleased.

Good service up front. We really will see when we file a claim. They say we will have no issues! As far as our research went they have the best product and service. Otherwise they gave us the best deal and price around. Now let’s see if they stand true. Thank you for your time. I will update with any issues. No other comments at this time! Have a great day!

I had very bad experience with Select Home Warranty. They do not technician and at end of service you hear, they dont cover that. I paid upfront for 3 years. In beginning with I thought it happens they don't cover something all 2018 What I had 4 to 6 claims. Evey claim with was frastration. Their contractor won’t call, finally when someone arrive you will they dont cover that. I suggest every to buy when buy appliance, you will find good service in there.

I am a Vietnam Vet and appreciate the fine help I received on the phone from one of your salespeople... Jonathan **. Jonathan was knowledgeable and answered all my questions I had about the home warranty plans you offer... I settled on the Platinum Care Plan which will cover my needs... that of peace of mind and financial worries. Thank you again Jonathan & SHW family and God Bless You.

I received a callback with a quote very quickly. Their customer service answered both my calls by email and over the phone within a couple of hours. The pricing and coverage is better than other companies that I received a quote from. It was very easy to set up our home warranty and it is nice to have peace of mind in purchasing our home. It seems like it will also be easy to receive a refund in the case that our home does not close.

The website was very user friendly. I was able to answer most of my own questions and obtain a quote online and then Sam called when I got off work to go over everything. He was very knowledgeable and professional as well as personable. I am an insurance agent so those qualities are important to me. I don't like pushy salesmen and I felt very comfortable talking to Sam. I had a great client experience.

Very pleasant experience signing up for another year of Select Home Warranty. They make the experience very simple. Young man gave me all the options that they had. I decided to go one year at a time. Did not use their service this year, but nice to have a safety blanket for the house. Trying to talk family members into getting this service. Never know when something in the house could fail. Believe I will purchase this every year.

It took 4 calls to your technician to have him come out, I felt he was trying to avoid me. When he did come out with his assistant I had to believe he was being honest but I'm just not sure. He said he would call back but at this date he has not. I have nothing else to add, I'm not sure how I feel about the experience. He said he had 300 more orders to complete. I'm not quite sure if that is believable.

I wasn't sure that my side by side freezer would be cover or I would have to pay extra, but Mr. Daniel ** assure me that it will be cover because it is a side by side freeze that goes with the refrigerator and the refrigerator doesn't have a freezer. Mr. Daniel was very professional and friendly. I hope that I have a good experience with Select Warranty if I have a claim as they promise. I have been with other warranty company that haven't done what they promote. I hope we have a wonderful 14 or 15 months together. The way Mr. Daniel explain the warranty, I am looking forward to it.

I found the whole process to be very smooth and pleasant. I was able to review and make my decisions before contacting a representative. The coverage has all the components I was looking for. I liked the extended warranty for roof leakage and the special I was able to get really added to the overall value. I was looking for a package that offered total coverage for my older house, as the new owner I want to make sure that my investment is well protected.

The experience was Good, the communication was clear, the answers were concise, answered several questions upon callback. Located in the USA, easy to talk to. All I can tell you is that I had a good customer experience and based on the customer experience alone I would recommend giving Select Warranty a fair opportunity do you have your business. I like that the customer care employees are not commission paid employees. Thank you very much.

After a bad experience with a contractor, I contacted SHW to complain about the service. My call was directed to Jeremy who was very attentive and quickly handled the claim. I am very pleased with his resolution.

I had Jonathan ** as a salesperson. He was extremely professional, as well as communicated all the necessary information to be about the plans and costs pretty much to where I only needed to confirm items as I have been in home warranty companies for a very long time. I had never heard of Select, but I feel this is a start of a great vendor/client relationship thanks to Jonathan - look forward to having you as my warranty service.

Great customer service by Adam. He was very thorough and did a great job explaining everything. I purchased the 3-year plan because it was such a good deal. I have had a warranty plan in the past that wouldn't even touch a sump pump repair. Your company did and I am grateful. I had a new sump pump placed in my home in 2014, but it is comforting to know this could be added on. I also have a new water heater, stove, fridge and dishwasher, all installed in 2014. Anyway, I look forward to working with your company.

I started shopping policies because I was not happy with who I have. I found Select Home Warranty online and signed up for a quote. I received a call right away and was walked through the process. Jeff was very helpful! We were able to get more coverage at reduced rate??? I love that they have a local office and the call out fee is $60 with the special. They through is roof leak for free and to add sprinkler/lawn was just a few dollars more.

They were very helpful explaining the program and what I could need. Answered all my questions. Explained very well how a visit can work. Explained the repair and CV replacement process well. Very professional. I look forward to there service. Their coverage is great. The price is amazing compared to other places. It was recommended by a friend. There isn't much more I can say till I use the service. Thank you.

I recently have a very informational conversation with Daniel (A Select Rep) in regards to the policy I choice. There were many options and I feel I got a great deal. The plan will cover all of my needs for the amount of items that the policy covers. I'm looking forward to working with Select but hope to never call them but I am glad they will be there 24/7 just in case I would evet need them.

We just signed up with select home warranty. They were referred by a work colleague. The rep, Zachary ** was very knowledgeable and professional. He provided all the needed info and made it easy to sign up. We are new customers, and we opted for the 3-year plan, that includes 6 additional months and roof coverage. The company offers one and five year plans too, but being that I'm new to home warranty coverage, felt that the 3 year plan took advantage of multi-year discounts without having to lay out what for me would have been an excessive upfront cost. The 5 year plan includes concierge service - which sounds nice but ideally, we wouldn't need to make use of the warranty so much for that to become worth the extra costs.

The initial order process with Select Home Warranty was exceptional. After my initial quote, I was able to speak to my representative, Adam, who explained everything. He was able to offer me a better deal than the one I chose from my online quote, without being a “pushy salesman”. Select Home Warranty was recommended to me by a friend and I would definitely recommend them to family and friends. My experience with Select Home Warranty so far has been great.

I went with this company because they worked with me on month to month. The company I was with stopped repairing half the things I had covered and stopped with replacement. I am on a fixed income and couldn't afford to replace appliances. Hopefully this won't happen but nice to be prepared. I would recommend this company to my friends.

Rep was great answering all my questions. I was a little disappointed when I contacted about a concern I had on my property. Not to only here my account was still not activated. After of 3 weeks of being here. I would like some assistance with this still. Please have someone contact immediately. I do have some concerns that do need to be addressed. As soon as possible. Other than that. The rep that set me up. I thought she was very friendly and was great answering all my questions.

Had a problem with circuit box, contractor out on time. Found issue and fixed it. Found it was also responsible for the problem we had with microwave unit. The folks were very nice and respectful. The replacement that was put in seems to be of a decent quality. We found it very helpful to know what was the cause of the microwave failure really was. We thanked the Workman for his service and he left the house in good order. Thank you.

Good value and protection appears to be comprehensive. The ability to add sewer and well pump coverage was important to me. Richard provided me an excellent offer with a reduced co-payment plan. He was very professional. I am in the process of selling my home and feel this Select Plan will help expedite the sale. I compared lots of reviews and plans online and Select appeared to be the best offer for me. I have not made any claims so I cannot comment on the ease of doing so.

Adam ** Did an amazing job. I contacted him and was able to purchase what I needed immediately. I had requested a quote online first so was given a discount which is always appreciated. He even offered additional discounts if I signed up for another year. Just having the warrant with this company gives me immeasurable security and less stress. Adam was very knowledgeable of your products, courteous, and friendly! It is a pleasure doing business with you!

I spoke with Select Home Warranty. The Representative was knowledgeable and courteous! Covers all major appliances...even covers my hot tub! Great coverage at an affordable monthly rate. Service call fees are reasonable. I have used other home warranty companies and was disappointed by the quality of work I received. Plus much higher cost. All my questions and concerns were addressed with very useful information. I feel I made a wise decision. Highly recommend Select Home Warranty.

On phone wait times never less than 10 mins. So I also did a claim request online. That got me faster service. A denial that co does not deal with leaks in Air Conditioner system. I told them it is a refrigerator, they then promptly denied it. They advised me to find my own tech to diagnose prob & maybe they would reimburse. No Supervisor available, endless wait on phone to Cancel this policy. STAY AWAY FROM THIS COMPANY. ZERO STAR IS WHAT THEY DESERVE.

My friend referred me to your services and I had no idea that that this concept existed. Our customer service rep was very helpful and knowledgeable and we are very excited to have taken part in this program. Our appliances are older now and we weren’t sure if we were going to buy new ones or extend warranty. This is a much more affordable option. We have peace of mind now knowing that we will not be bludgeoned by appliance repair companies.

Daniel was very informative in explaining how the warranty works. He settled my mind about a lot of insecurities going into this program. I feel a lot more confident as this is my first home purchase. I hope I don't have any breakdowns of the appliances or plumbing in the house but I have more confidence now that I have purchased this service. The great customer service and the five star rating also is a plus.

The website was easy to use. The pricing was very reasonable and lower than other comparable home warranty providers. There were multiple discounts made available to lower the cost and to extend the warranty time period. Customer service followed up with a call immediately and confirmed my coverage. I received my plan documents almost immediately upon confirmation. I'm very satisfied with the initial experience. I would highly recommend Select Home Warranty to other home owners.

After looking at several different companies, I chose Select after reviewing all that was offered and the good customer service I received. The agent I spoke with was very informative and easily explained all the services offered, and the discounts and promotions that were available at the time of my purchase. Recently, I suggested and gave the phone number of this company to my daughter and several of my associates. I was impressed that this company is a leader in the home warranty industry, and provides a service network that is second to none. Select Home Warranty helps to manage the high costs of home repairs.

Great price and extra months a big plus. I have yet to experience and claim but your plan promises many servicers in our area and I expect that we will get quick, competent response should we have a failure of any of our appliances. Garage door opener is definitely another plus. Our door opener is 22 years old and still working but it doesn't matter because this plan doesn't place any restrictions on age or condition of the items covered. The deductible also is less than other plans that I researched. I would definitely recommend to our friends and acquaintances.

I have called 3 times and they keep saying it's under review and will get back to me in 24 to 48 hours. Then after a frustrating phone call with them they then tell me it is 24 to 48 business hours... That's ridiculous. Now they are telling me the parts will not be covered. It's clearly covered according to my policy. Don't even consider buying a policy from them

Called in on January 9, 2019 to report my furnace had stopped working. I was desperate because it has been cold here in Michigan the last few days, so I called around to some other companies. Didn't really care what the cost would be. I needed heat. Found a company that would come out the same day. I looked for the email that Select Home Warranty usually sends out once they have found a contractor (I was still going to use their contractor if he could come the same day) and never saw it. The next day no email. Never heard back from Select Home Warranty. Called back Saturday January 12, 2019 just to see what happen and the rep told me that my claim was blank other than a issue with my furnace. Then he told me, "Get a pen and paper and I will give you the contractor info." He actually told me that some people wait three days with no heat for Select to get them a contractor.

Policy #: **. Claim #: **. As the policyholder, I am very disappointed that a local business in my area is having to experience this issue with you. It concerns me that as the Warranty Company that I selected, you are demonstrating such terrible customer servicing. I have also called and spoken to your representatives whom do not speak very good English and are very difficult to understand. They have informed me that Above All Sprinklers, Inc. has not provided you with the necessary information. All the documents attached here seem to be 100% compliant with your requests. Why has this company not been paid for their services completed on September 4, 2018?

Great customer services, good communication and excellent skills to find solutions that better fit the customer needs. Great payment options and deductibles. I will recommend this services to my friends, colleges and my fellow veterans. I feel happy with the deal.

Abraham was very helpful in getting me set up and answering my questions. He was very nice and went above and beyond. He took his time to help and I did not feel rushed into making a decision. He had good manners. Yes would recommend this company to my family based on what I have experienced. I feel like I will have the coverage I need for my new home. Me and my husband are recently married and were looking for coverage and I filled out an estimate and was called within just a few minutes. The rates were within my budget.

After some negotiating back and forth I am extremely happy with the price and coverages that are included in my policy. I give a 4 star rating right now because I have not had to file a claim. I reserve my final customer service rating until we worked together on a claim. There is no way for me to evaluate the claim process until that time. I am interested to see who the contractors are in my home location.

I had a very good first call with Select Home Warranty. My sales rep made the purchase of my home warranty very easy. He took the time to answer my questions and explain the product. I still need to wait the 30 days to have peace of mind, but very satisfied with my decision to go with Select. The value and peace of mind for the services are well worth it. Very happy with the service and would definitely recommend to family and friends.

I am well pleased with Select Home Warranty and their service. They were very prompt and all contact was pleasant. All technicians were courteous. All customer service people were very polite. I will recommend them to everyone I know looking for home warranty service. I was skeptical at first but now I am sold on their service. I think it is a very good value and the coverage is very good. The service fee is fair.

SHW Representative was responsive and helpful during sign-up process. I looked at multiple home warranty companies and settled on Select Home Warranty because of its coverage, value, and the responsiveness of the representative throughout the sign up process. The coverage seems complete and the service providers plentiful in my area. I have already recommended SHW to others and will continue to do so. New contract holders should consider multiple year plans to lengthen their coverage and lower their average annual cost. I expect to continue to be very satisfied with Select Home Warranty and their warranty plan. Although a homeowner for nearly forty years, I have never before opted for a home warranty. The product and the service at SHW convinced me to buy this warranty.

I had a compressor go bad on my refrigerator. The technician reported, but Select decided to denied my claim b/c the seal was bad. It was not. This was a poor excuse not to fix my unit. Select has found some BS reason to deny every claim I have submitted. It is ridiculous to pay for a home warranty and $60 service fee and be told you're not covered. AHS would never had treated me this way.

Jonathan ** was courteous, patient and understanding of customer like me who needs a lot of answers to my many questions. He seemed knowledgeable of the nature of the business. However, this is my first time enrolled in a warranty program hard to give my positive input. The reason I was willing to try because Jonathan is convincing and helpful. He is obviously not out there to gouge seniors. He is more than happy to negotiate whatever financial resource I have and happy with my decision.

New warranty purchased January 8, 2019 for second home. Once we got to the correct department, the Sales department, Mark ** was very helpful. We called about this home warranty, but ended up taking a multiple home policy. He explained the options and transferability of the policy. This evaluation is based on that call and not earlier calls. Our hope is that the service calls in the future are handled as well. We have used other home warranty companies and hope Select is easier to work with. So far so good.

We're buying an existing home and wanted the security of a Home Warranty Policy. We've spoken to three companies and were most impressed with the thoroughness of the sale rep's explanation of the policy and as we raised questions, he did a very good job of telling us about other options that might give us the coverage we needed. When we told him we'd like to think about it, he was not "pushy" but nicely asked if he could follow up the following day. Much different than the competition!

My rep Daniel was friendly and helped me to get additional savings. Signing up was easy and affordable. Not sure how service is yet but Select was rated number one by a top review website for home warranties (not a paid for ad but an independent site). I researched quite a bit before purchasing and feel very confident with my decision. The policy I chose covers everything I was looking for and then some. I have already started to refer Select Home Warranty!

I bought a warranty for my friend/client and the process went very smoothly. The pricing was very attractive compared to other companies I've used in the past for my business and I am very excited at the prospect of using your company for all my future real estate deals. Although I have not heard of the company so I don't have first hand experience, the service that I received this morning was mighty impressive and I look forward to continued service down the road.

I am a new customer and I just signed up with Select Home Warranty. They had the best price and were tough to beat. I could not find any other competitors who could offer a better price. The service call price and roof protection are great deals that very few others can match. I look forward to many years of doing business with Select Home Warranty. Their policies are transferrable with no extra costs and you can cancel then at any time are be refunded the prorated difference. This sealed the deal for me! No risk!

I requested a quote and Kevin ** reached out to me within 2 minutes. He was very knowledgeable about the services. He was very nice. I think he did a tremendous job. We need more customer service reps like him. The process of purchasing the warranty was super easy. I didn't have to jump through hoops. I'm looking forward to having a great customer relationship with Select Home Warranty. My husband and I are truly grateful to be buyer of Select Home Warranty. I will be sure to recommend my friends and family.

Updated on 01/16/2019: HVAC was behaving abnormally. I called Select Home Warranty to send someone out. They sent someone that was UNLICENSED, Unequipped and came in a TAXI! The individual from "Heat and Air Express" was using every effort in his body to talk normally. It appeared he was under the influence of something. He did not bring any gauges, any tools or even a ladder. It was snowing and icy outside, He had muddy boots on and now my carpet needs CARPET CLEANING! He did not wipe his shoes or take them off when he came inside! Mud all over the floor and carpet!!!

Select Home Warranty has been an awesome part of making sure we get settled in our home. We bought an older home and were not sure what issues we might have. They have been very prompt and fair in our claim about our garbage disposal. Filing a claim at the website was easy and I got a call from customer service almost immediately. I was surprised how fast the issue was resolved and customer service was great at helping me through the process.

We spent New Year's Eve sorting out a Home Warranty for peace of mind on our rental house in Florida. Bruce was helpful and not pushy. Managed to get a good value plan we believe. He explained the coverage clearly and the service fees etc. We have not had to use the plan as yet but the experience so far has been great. I'm confident that this will be no problem and we don't have to worry about sudden large costs when we are so far away.

I just today signed up for the Platinum level home warranty plan. I had done extensive research of several different companies and had narrowed my choice but still wasn't sure which one to choose. After talking with "Adam" the rep I was convinced that their company was the one for me. Good price and coverage options but best of all, Adam was so very, very helpful, kind and knowledgable. If I ever have a need for service I hope it's as positive an experience as my signing up was.

I spoke with the customer service rep today and he was very helpful. My experience with Select Home Warranty has been great so far and I am happy I signed up for a home warranty. I signed up with a different warranty company last year and was not happy with the service I received. I will most definitely recommend Select Home Warranty to family and friends who are in need of a reputable home warranty service. Once again I look forward to a long term partnership with this company.

I did a significant amount of online research to identify the best options in home warranties, and after getting quotes from 3 selected Select Home Warranty with the assistance of Bruce **. Bruce was extremely helpful in talking me through the plan options and getting us set up in just a few minutes. We have exactly what we needed including a couple of special additions including Well Pump coverage. Great job, Bruce and Select! We will plan to use you again when we purchase our next home!

This is for my home located at **. I just moved from there to Washington State and plan on renting it out. I don't want to have worry about repairs while I living 1200 miles away. I did use another home warranty company in the past and their customer service was super slow. Your system seemed to be a little better for me to access. If your service is good, I may recommend it to my friends and family.

This service request for home repair was submitted last year on December 11, 2018 and I just received approval from the Select Home Warranty company on 1/9/19 regarding my Claim request #**. The response time was almost 1 month which is awful. Select Home Warranty states that they typically respond and approve requests within 48 hrs. It is unfortunate that this warranty is not able to meet their own stated requirements. This was not the first dissatisfied experience with Select Home Warranty.

Sam ** is an asset to your company. Has excellent speaking skills; very professional. Took the time to answer all my questions. Explained the policy precisely before I made my decision on purchasing the warranty policy. Listen to me as a consumer to what I was comparing from a previous policy, and what this new policy would cover the needs I was looking for without paying outlandish prices. I have recommended Sam ** and this company.

Mark ** was very helpful. He apologized for the delay I had getting through and worked to help look at the best angle for our homes. He also checked area contractors for us on both homes. There was a typo on the contract and when I called back it was handled quickly. We have not had a claim yet, so can’t comment from that experience yet. I am hoping that claims are taken care of so quickly.

I was just calling to get my policy details since they were never sent. I have not had a claim or other interaction with the company, so can't really review based on that, but the rep was helpful in getting the information over. It would have been good to get the info when I signed up initially instead of having to call in. So can only review based on the one interaction, which was fine with me.

Unstopping Kitchen Sink Drain Line - The claim was submitted on Monday this week and I had to call Tuesday night around 8:30pm to find out if a tech was assigned and the man said one had been and gave me the firm name and phone number. I was told that I would receive an email with that information but never did. Today I tried to call Handy Man Maintenance but the phone number given was disconnected. I had to call a plumber myself and get him out to the house to unstop the drain. Meanwhile we could not wash dishes or clean up the kitchen, but had to use the lavatory in the powder room to wash cups, coffee pot, bowls, plates and silver for three and a half days.

Bruce was very friendly - he was proficient and did not take up a lot of my time. Bruce made me aware of several payment options that would be best for me and wanted to ensure that I understood all the benefits. Great job! I look forward to excellent service with Select this next year and hope that it is something that I continue on year over year. The startup discounts were much appreciated and the options to add additional coverage are very inexpensive.

Adam was quite patient in explaining the payment options. Did give me the insurance coverage in a clear manner. I will definitely recommend your company to my friends. I know that they will feel secured with having your home warranty coverage. Your company is rated as the second best in home warranty companies. But comparing your company with the best rated firm, I believe that your warranty coverage is more inclusive for the price. Again, I will recommend your company to my neighbors, friends and relatives.

I recently purchased a Home Warranty policy through Richard ** to cover our house and pool repairs in Arizona. Richard demonstrated both exemplary professionalism and courtesy during the contact phone call and email correspondence. The response time for contact emails and the policy itself was immediate. The service fee is much lower than the warranty I previously had, as is the annual rate. The multi-year option offers a significant discount also. I would definitely recommend this policy to others looking for a home warranty.

Had such a wonderful experience getting all my questions answered before purchasing. Now I have peace of mind when it comes to my house since this covers more than any other competitor that I was comparing it to. I will definitely recommend this to a friend in the future. I was happy to read other positive reviews as it's rare to find an insurance company that people are actually happy with. I worked with Sam so kudos to him.

In all honesty, any of my comments on the plan and price will be conditional on reviewing the policy, which I should receive shortly. The salesperson was helpful, answering all of my questions. Though he was doing his job of trying to sell the product, he did not attempt high pressure tactics to push me into a sale. I was very happy with the price and coverage as compared to the coverage I've had with another company for about ten years. Rates and deductible were both lower and coverage is broader. I am looking forward to reviewing the written policy, but at this point I am very happy with both the salesperson and the program.

We bought a warranty for our home that we purchased in August 2018. Our first claim was in October when we realized our downstairs hot water heater was not working. Called Select Home Warranty and they said they would send a contractor to check it out. The plumber came in about a week. He found the issue and informed us we had to pay $125 dollar service call fee. We never heard back from the plumber or Select Home. Waited a few weeks thinking something would be done. Never heard from them again. Made another claim. Another plumber came to evaluate and demanded another $125 dollar fee, which we paid of course.

I purchased a warranty with Select home warranty. Got upsold to include my tile roof. I live in Florida. Was told any leaks would be covered. I filed a claim for a leak in my laundry room ceiling. Roofer came out and explained where it was leaking. Tile on the roof is for decorative purpose only according to the roofer. Select Home Warranty denied my claim after it took over 3 weeks to get someone to check out the problem. Why insure me and take my money if you are not going to repair my roof. Seems like a scam! I should be reimbursed my monthly premiums. They just don't care. I guess this is how they make a profit, by scamming innocent consumers.

I am very unhappy with the service Select has provided. First of all I was never informed that my claim had been denied. No one contacted me. I had to call in. I would not recommend this company. They try everything not to approve your claim and I paid in full for the warranty for the year. Second of all I was spoken to very rudely by their service reps. Please be warned. Do not purchase this warranty.

This company is a total scam. They had no technician or subcontractors who agree to work with them. I had several problems and every time I call them, their phone agents have no clue. They take your information and provide no answer. My dishwasher was broken, I called them and filed a claim. (After several attempt phone calls). No one of the assigned subcontractor accepted to come and all of them said this is a ** company and does not pay them. I called them again and offered to find a subcontractor, they said no. My dishwasher stayed broken for several weeks and I had to finally buy a new one on my own. SHW could not find a subcontractor and refused to let me find one. I called them and said I had to buy new one. After lots and lots of calls they agreed to pay me $100. (I paid $800 for the new dishwasher).

I made payment earlier today in order to have home warranty under the platinum rate, monthly. I received an email from an "Adam" to call a number and verify I wanted to proceed with the services. I called the number and a rep informed me I should pay the yearly rate in order to save money (Which was never the issue). I explained my home warranty with American Shield ended on the last day of December and I wanted to try Select Home Warranty because of the 5-star review. I explained monthly more as a trial run. The man/representative started talking to me rudely and condescendingly, all while reminding me the call was being recorded. This rep needs to be fired. Been awhile since I've been spoken to in this manner.

Have had Select Home Warranty for 9 month and made 3 claims. The air conditioner took over one month to get repaired, had to pay for the total repairs and then send in for reimbursement. Took over 15 calls and finally got a supervisor to get this one resolved. Repair of the ice maker has been over one month, and Select Home Warranty has not notified the repair company they can make the repairs needed work down on a faucet for the shower, it is been 23 days and they have not been able to get a plumber. They say they have assigned it to three plumbing companies. The first one never returned a call. The second one never received work order from Select Home Warranty even though Select Home Warranty told me 4 times they sent it. The last time saying that they had talked to plumber and were faxing the work order. Nothing. We are all taking showers out of one shower.

I sent receipts to Select Home on 14 Nov 2018, received and returned claim form on 27 Nov 2018. This is 7 Jan 2019. I just called them to find out the status of my reimbursement check; they need 1 to 2 more weeks. An additional 2 weeks would put it at 39 working days to get a reimbursement check.

They don't respond on email. You don't get contractor on time, when you need them. They don't reimburse the claim. Select Home is a fraud. Stay away from them. This was my second year with Select Home. My experience was good when it comes to very, very small items (anything which covers in service fees). The reason person takes insurance is to deal with bigger expenses. My gas blower motor needed replacement and I called up Select Home to send the contractor to fix it. They gave me the contractor number, so far so good.

This warranty service is by far the most useless, I not only wasted my money on this but more importantly the time I spent on the claims and the follow up to get the repair companies. Latest is a sprinkler repair claim I raised more than 2 months ago. Every time I call Select Home Warranty for status on when I can expect someone to come to repair, they say they will expedite but that never happens.

My convection oven quit working so I submitted a claim. Select sent out a company and the technician did not even turn my oven on to see if it was working, he submitted the claim to Select. I was asked to submit photos and the model and serial number. Along with submitting these items I also sent out a photocopy of the receipt and amount and date of purchase of the oven. The oven was purchased in 2016 and is in great shape (minus the convection oven). Select claims they cannot get the part to repair the oven and is only willing to give me $125.00 for the cost of the part (that they cannot get) instead of replacing the oven. Why bother purchasing a convection oven if I cannot use it. I have made several attempts to rectify this and they are standing firm on only a repair cost which is the cheaper of the two.

I was with this company for only 6 months and submitted a claim for a washer. It took weeks to get a technician out and when they came out they needed to order a part and took several weeks to get approval, which was denied. They offered a partial reimbursement check for a small portion of the repair of $155, but sent a letter for me to sign stating they would give $125, I called and requested them change it to what they told me they would give. They stated they would check with a supervisor and call back, that was 3 weeks ago, never called back so I just signed the one they sent for $125 and when I called back they told me since I signed the one that stated $125 they can no longer give me the $155 they promised.

The sales representative Tracey ** was very helpful. He took the time to explain how the program worked and answered all of my questions. Mr. ** provided me with payment options that helped to increase the value of coverage provided by Select Home Warranty. He did not push me into a decision, but gave me all of the information I needed to make an informed decision. I asked to have the contract emailed so that my husband and I could take the time to review before making a final decision and he granted my request. I hope I do not have to utilize the services for some time to come, however, I feel safe knowing that we have something in place to help us when the time comes.

Kevin was extremely helpful and kind. I was currently enrolled with a different company and was extremely disappointed in the service. He got me a better rate and helped answer all my questions in one phone call. I look forward to keeping my home safe with this company. the customer service I have received so far has been amazing. Do yourself a favor and call and get more info to protect your home at a great rate.

I was extremely satisfied with my experience with Select Home Warranty. After I requested a quote on the website, I was contacted immediately by phone and email. The representative who assisted me answered all my questions about my coverage in a helpful manner. He was prompt in his response when I left him a voicemail message yesterday evening and called me the next morning. He was patient and respectful. The website was very informative, clear and uncomplicated. I will most definitely recommend Select Home Warranty to others.

Just started with you as of last night. When looking over the contact I notice you have my address incorrect. You show it as Midway Ave instead of Sidway Ave. I am looking forward in knowing that I will have coverage if I need it in the future. Thank you.

Jonathan was a pro in servicing me today. Only yesterday I cancelled our Select plan because we received an offer to purchase our home later this summer. Then today, I called to see if it was too late to cancel. Jonathan explained that it was, but that we could start a new contract at the same rate. He then offered a special plan to pay a yearly rate, thus saving a hundred dollars and receive 14 months service. I am thrilled.

Great sales rep. Hoping to see that this policy is also great. On several homes we'll try this and see how we do. Would also like to add the sales rep was very informative and explained the terms of the contract. Currently had American Shield insurance for least 10 years. I am not satisfied with them. American Home Shield takes too long to answer their calls and also their service is not a one-day service and the whistle their service fee is $75.

I placed a call for service which is a plumbing issue and needs immediate attention. I called and went online and submitted an email. To the email there was no response at all, not even an automated response. The phone call took about 5 minutes on hold, not bad, I was given a claim number, told her it was a plumbing clog, backing up into my utility sink. I am still waiting for an email to schedule an appointment.

I got everything covered in my home, even the appliances in my mother-in-law rooms. I am very comfortable with the price and reputation! So far nothing has needed service but I know not to take chances on "good luck". When I bought my home I had a low ranked service provided by the seller. 3 months later, the air conditioner failed in peak heat (105-115 degrees F) and it took the other guys 6 weeks to find the part and get the AC back in service.

Purchasing plan from Bruce ** was easy and informative. Many options were given without being pushy. He went over all points of the plan and reassured me I could cancel if I wasn’t satisfied. He checked to make sure I received an email from him with contact information. The phone call did not take a large amount of time. It was an easy process. I hope the coverage is as expansive and reliable as stated.

Fred ** was knowledgeable regarding all aspects of the Select Insurance program. He was professional throughout the call - and offered to personally be available for any questions regarding future claims and policy questions. Fred's followup was timely and on schedule. Both my wife and I attended the conference call and had all of our questions answered in less than 30 minutes. We have not received our policy documents and order number as of today - probably a holiday paperwork issue? Thanks.

Sam was persistent, without being a pest and provided me with the deal I was looking for. He was clear when explaining the options, as well as what my deal would be. He was patient in answering my questions, and also courteous when I mentioned my preferences.

So far so good, just signed up and no issues yet. Will have to follow-up in 4 to 6 months. So not able to give an actual description. Hopefully will back-up their promises and not have any issues. Compared to others and hopefully made the right choice and not have to get a refund. The representative was nice plus answered all my questions and hopefully the truth. Looked at four or five different companies and appears this was the best based on various publications.

Salesperson was very knowledgeable about Select's coverage and value in comparison to other competitors. The warranty arrived promptly by email and detailed. I was impressed with the Salesperson knowledge. I reviewed Select's status in comparison to other home warranties. The price also had a good value. I will refer others to Select based on this experience. I selected Premium coverage. Select seems like it will be a good choice for coverage and value. I do like the 30-day waiting period because it does seem to allow enrollees to do more research. I also like the prorated refund. I am hoping to have a positive experience with Select. Great.

it was a simple process and very well explained. The email was self-explanatory, but then the representative was able to offer me additional discounts that I was able to obtain. I bought the one-year policy, I could not commit to more years since I have not had any experiences with the service from this company. At the end of the first year, I will decide whether to buy a 5 year policy or not.

Thank you Daniel for helping me make this decision. I was really dreading finding another home warranty company. Last year I used AHS and they are increasing next year by $250.00. You did a great job answering all my questions and addressing my concerns!! I am thrilled to know that I have better coverage with less expense!! I will definitely recommend Select to all my friends and family. Thank you so much for taking your time with me!!

I have a house with a tenant, a single mother with two small girls below 10 years old. Friday Dec 29th the heat went out in the house. I filed a claim over the phone and asked for it to get expedited due to the severe cold weather (six degrees in Santa Fe, NM). I was told someone would be scheduled within 48 hours. 48 hours later, still no tech scheduled and I call back only to get a recording that they are performing regularly scheduled maintenance and to try back later. I asked them to cancel the account. A rep called back quick at that point! He told me they could not find a tech because of the weather and the holiday schedule. I told him that is why I paid him, so I didn't have to go out and do the legwork. And what a flat out lie that they were doing maintenance for 4 days straight. They were quick to take my money, but when I needed real help from them they were non-existent, unresponsive and untruthful.

I placed my Home warranty order through Abraham ** on 12/30/2018. I was skeptical about home warranty and had lot of questions and concerns. Abraham explained patiently and answered all questions/addressed all concerns. He also offered the best possible deal through multi-year platinum package warranty contract. I highly recommend Abraham as a caring and excellent customer service representative.

I used to have AHS as my home warranty company. That changed when I saw I was paying way too much for the same amount of coverage and canceled my policy. What I didn’t know what that AHS makes no effort to refund your money when they charge you for their services but do not deliver. I would strongly recommend Select Home Warranty and if you are a veteran or military, like me, you can save even more!

I thought Richard was great! Let me know and the deals going around. Allowed me to get coverage for what was needed. With an option to get lower service call deductible. Which is needed and good coverage to have, in case of any home failures. I love the roof coverage that could be added to my contract. Overall nice service from Richard. What a nice guy. I am really glad I found this warranty provider.

Good customer service but please let customers do the calling and not overwhelm customers with tons of emails and calls. Otherwise, representative that I spoke with, described and answer my questions accordingly, I just started my policy so I'm not ready to provide full explanation of service. I will keep good records of dialogue with customer service and repair service people to later provide a better review but for now I can only give a good review for Adam the salesman that helped me.

During my search for a home warranty, I found that other companies didn’t provide nearly as much coverage and gave me less piece of mind. Michael was very knowledgeable and made me feel confident in my decision to go with Select Home Warranty. I plan on recommending Select Home Warranty to my friends, family and coworkers in hopes that they, too, will find them as helpful and accommodating as I do. Yay! Select Home Warranty!!! You are amazing!

Kevin was extremely knowledgeable and helpful. Made aware of additional offers and potential savings. He did not waste my time and was very efficient. Could not ask for better service. Will certainly refer other potential customers to him.

Nathan was very pleasant and professional. I was recommended this service by a relative in California. With the price of repairs and replacement of covered items would be a quite a burden for people on a fixed income. We feel that this was a good investment for us at this time. We will tell all of our friends about this so they can check it out to see if it would be to their benefit to invest in this.

I am coming to the end of the first year in my new home. When we purchased our house it came with 1 year "Home Owners Warranty". It came in useful and I decided to research additional Home Warranty providers and select my own company rather than just renew with the company we had. Select Home Warranty had good reviews and lower service fees so I decided to try them out. I cannot attest to the quality of service yet as I just signed up.

Richard was extremely patient, customer focused, and helped make me comfortable with my decision. I also found an immense amount of value in the coverage, as well as regarding the price for the next 3 years. In addition, I appreciated the ability to transfer the warranty if I move, or to drop coverage at any point because there is no contract. Furthermore, the $45 deductible is lower than I have ever paid. Finally, for all of those reasons; customer service, value, the final price in comparison to competitors, as well as the 6 free months, I have chosen to make a 3 year commitment.

Salesperson we spoke to, Richard **, was very patient with us and knowledgeable about warranty plans. He was able to answer all of our questions and made us feel at ease and assured that we were doing the right thing. I like the fact that we're not tied into any contract and we can cancel at any time and receive a pro-rated refund. Plan prices were very reasonable and they had the lowest service trade fee I could find on internet.

Chase, was consistent, attentive, and answered all my questions to my satisfaction. He never gave up and continue to pursue my business. He allowed me to do the necessary research that allowed me to arrive a good decision. He offered all the necessary incentives that were available and took the pain staking time to explain each and every part. He was gracious in accepting our request to obtain your service and should be complemented to the highest degree. He never gave up no matter how hard it became.

We switched to Select Home Warranty after the warranty provided by the sellers of our home expired, which was a gigantic mistake. We attempted to make a claim with Select to get our heating unit fixed. They told us we needed to get a technician out to the house to diagnose the issue before they could approve our claim or not. Even though we thought that was a little odd, we paid $70 out of pocket for a technician to diagnose the issue, and then sent on the diagnostic to Select who continued to ask for more details of the heating unit and the issue.

Spoke with Jeff ** about becoming a new client and he was very respectful to my needs, he did have knowledge of the products he was representing, he did a great job of answering all my questions. He did explain all my options about extending my contract for a term up to 6 years but I told him I was only interested in 1 Year at this time at a reduced rate.

Signing up was simple and the customer service was great! I would recommed this service to my friends. I look forward to doing business for many years with this company. This service offer a worry free waranty for your home. The follow-up during the sign-up process was great! The application process was simple and all of my questions were answered and the agent made me feel very comfortable in my purchase. Two of my friends will be signing up in 2019; hopefully there is a referral program.

I purchased the home warranty to cover unknown issues that may arise after the purchase of our new home in Missouri. Salesman was very helpful and offered various plans to cover our needs. Looking forward to a positive relationship. The coverage was as good or better than the completion and the price was much better. I enjoyed talking to the salesperson very friendly and returned my e-mail requests in a prompt manner. Took advantage of the discounts offered for multi year coverage. At this time I would recommend this company.

Excellent service program and pricing. If you are a veteran, they have an excellent priced program for you. The extended period and multi year programs, with multiple financing options can fit any budget. They are available 24/7, because breakdowns don’t happen when they’re most convenient. They will assign a local repair professional from the industry's largest service contractor network, you never have to guess who to call for repairs – they'll do it for you. You only pay a small service fee to cover the cost of repairs with a predetermined service fee right from the start. Your covered item is repaired or replaced. No worries!

Good job by Daniel. Assertive in a positive way but not pushy. Got the info I needed on deductions if there are any claims of which I anticipate none. I am selling my home this year and this policy will take away any concerns potential buyers may have. My understanding is you guys will live up to your side of the agreement and not try to dodge responsibility like most insurance companies do.

I had a question about the Monthly cost about my new service plan I had agreed upon. I had received an email from Select Home Warranty with a plan at a higher monthly rate than I was quoted when I signed up. The representative pulled my account and confirmed the amount I was originally quoted. He emailed me a corrected copy of the plan amount I was originally was quoted. I was pleased with his honest, accurate, speedy and prompt response to my concern. I would be happy to recommend Select Home Warranty to anyone wanting a home warranty and are considering Select Home warranty as their choice.

I was looking to obtain homeowners insurance. I spoke with Daniel **, and he was thorough about all the different services offered. He took his time and went over everything with me. I did not feel pressured at any point. He explained the various levels of service being offered and what he believed would be best for my needs. I would recommend this company based on the customer service alone, which is very important. I look forward to working with Select Home Warranty in the future.

Initiated a claim to address garbage disposal that is no longer operational. The process went smoothly overall and it was quickly determined that a replacement was the best course of action, based on the replacement cost versus repairs. However, the unknown was when I learned that the warranty doesn't cover installation. If I had known, beforehand not sure if I would have selected this company. This is my first time filing a claim. Hopefully this will be the only major negative. Again the process went pretty quickly and the professional that I worked with was very helpful.

I was offered a price of $1750, paid upfront, for 6 years of home warranty. The price is quite a lot to pay all at once, but in the long run it is much cheaper than paying month to month or even annually. If I decide to move away from my property, I can transfer my policy to wherever I go. And I am given a whole month to change mind and get my money back if I decide I made the wrong decision in buying this home warranty policy. The only negative thing about my experience is that that salesperson told me that he would email me the policy particulars within 10 minutes after making the transaction. I did not get the policy documents until about 48 hours later and only after I emailed them about not getting the policy details in writing. For a while there, I thought I had been scammed.

So I submit a claim for $412 - $79 (diagnostic fee) totaling $333 and you will only reimburse me $150?! I cannot believe the slap in the face this is. After pursuing this claim for over a month. Your contractor did not call to make an appointment to fix my AC unit. After several days of leaving messages and contacting your office I was told I could call a contractor and I would be reimbursed for the charges. Now, after submitting my pictures that was supposedly the reason for the hold up (I had to email you the pictures 3 times), you’re reimbursing me only $150. I have never dealt with such an unprofessional company. It’s your company’s fault I had to contact an outside vendor and now I have to carry the burden of the difference?!

The operator was very helpful and located my account quickly as I did not have my policy handy at that moment. Additionally, the claim was for an emergency plumbing situation with a stopped up toilet and I did not have time to push the information through this warranty program to submit a claim prior to calling a plumber. The receipt I received from the plumber that I had to use immediately was approved through my warranty.

Jeff ** was prompt in replying to my online inquiry. He was clear with his information. Because of the promotional discounts I was able to both my home and my mom's home. I have had this coverage on another house and it was a great selling asset. I don't plan to move anytime soon but glad to know I have the coverage if I need it. Jeff was very quick providing me with the information.

It was easy to get my home warranty started with Select Home Warranty. I did not have any problems and he just kept finding me discounts, including a new homeowner discount. This was a very easy process to get started. The coverage seems good for the price I paid for it. I did feel a bit pressured to take out a multi- year policy but I was not able to so I just continued with the 1 year policy.

I have just signed for it, so I can only review the purchasing process, which was fast and easy. The coverage and the price seem to be competitive. Will see in the future how they really work for claims: contractors availability, time of response and actual coverage of appliances. It actually concerns me that they offer one-month reduction in your premium if you review the company, but it is impossible to do a proper review just after signing up, so I am afraid most reviews are actually not fair and might be misleading.

Big rip off warranty company! They talk you into signing up for several years and multiple locations to get greater discounts. I fell for it and lost over $700 when I canceled because they never filled any claims I submitted over 6 months!! They assume most people never file a claim and that’s how they make money!!! Stealing from the innocent!!!

I talked with Alan ** while I was looking for a good and reliable Home Warrant company. He was very courteous and convincing. He answered all my questions, explained various coverage, all aspects of the coverage and the benefits to my complete satisfaction. He also compared the value with other home warranty companies. He described the value of the coverage very elaborately and thus, convinced me to enroll. And now I am waiting to see the service.

Received excellent assistance from William **. The contract discounts for long term coverage and veterans made choosing this company an easy decision. I have used another company for many years, but their response time and rising rates made me look elsew1here. I will have a more than 50% savings over the previous company. Though I have not used the service to repair anything yet, I already know that the coverage is more comprehensive and the service calls will cost me only $45 as opposed to $100.

Abraham explained Home Warranty and was professional. Contractors can be chosen by homeowner should need be. I forgot to ask if the home warranty would be transferable should I pass unexpectedly or decide to sell my home. Good communication exchange. Prompt calls. Follow up good. Waiting now for email containing policy. Was offered senior Citizen discount since I am over 65. Select Home Warranty was rated #1 by Consumer Report on Google. I trust they will provide good service.

This is an unbelievable five year warranty for the price, for example I paid a moonshine A/C specialist $400.00 × 5 years to put freon in it, that's $2,000 spent alone just to service one appliance. With Select Home Warranty the price for my 5 year warranty includes 17 appliances and services, not one, plus my price was under $2,000 and that price is locked in for 5 years and the perks are great. David ** explanation was phenomenal.

I called today to replace my old home warranty coverage. I had a bad experience with the old company that I had coverage with. Contractors that they called to service my heating system, never called or showed up. So over the last week I have been looking to replace them. I just signed up for the Gold Plan. I received $150 discount, and an extra 2 months. I'm happy that I signed up today. The representative, Isaac, answered all my questions to my satisfaction. I hope I never have any problems, but if I do, I feel confident that I am covered. Thank you!

I received a call from Kevin, who answered all of my questions (lots of them) and gave me all of my options. There are up-sell items to explore, and there were also discounts for some of those up-sells, but there was no high-pressure sales tactic used. The transaction was quick, but not hurried. Again, all of my questions were answered before hanging up the phone. Now we'll see how service goes, should we need it. I think it would have been helpful to have a contract in hand before making the transaction. Shortly after closing the deal and getting the contract, there are a number of exclusions listed in the contract, which I wish I'd had the sense to ask about before finalizing the deal, just to be a better-informed consumer.

I had the opportunity to work with Isaac in setting up a warranty for my home. I have been looking into a warranty and have talked to several other companies. I went with this plan because of the great customer service I received from Isaac, he was interested in helping me get the information I needed. He also helped me set one up for my mother in law as well. Isaac was fantastic to work with, very helpful, knowledgeable of the work he does and respectful. He did what he could to give us a fair deal. Great customer service, very happy so far.

I researched different home warranties on the internet and wanted to know the top home warranty companies available. There were quite a few and most required what I considered a large deductible up to $100. I found Select Home Warranty to be the best rated and lowest deductible. The representative gave me an excellent deal after I asked if there were a military or veteran discounts. I appreciate the support you have for veterans. Thank you.

I had the pleasure to get assistance from Alan **. He was so assuring, informative, knowledgeable and patient. I was so nervous about picking what was right for me but after speaking with Alan I felt more comfortable that I made the right choice. At times I wasn’t available via phone so I emailed him and he was just as convenient via email as on the phone. I’m truly appreciative for the customer service he provided. Impeccable job Alan.

Service was good and efficient. We are new to the warranty company but their availability, courteousness, and professionalism is undeniable. We researched a number of warranty companies as new homeowners and Select Home Warranty stood out. We recommend Select Home Warranty.

Gentleman who helped me choose plan and period was clear, concise and efficient. Did not oversell and delivered options in a manner that did not leave me with the feeling he was holding back, just being thorough. I will respond to any future service follow up requests if and when I need to avail myself of the services provided. I have confidence this will fit both my needs and my budget.

We have had now had 3 claims filed through Select Home Warranty and all 3 have had very poor resolutions. The first is for a front load high efficiency washer machine just a few years old that is still perfectly functional and with all the conveniences of a new machine. We had a tear in the door boot that would cause the washer to leak and instead of replacing the door boot we were offered $100 to buy a new washer, nowhere close to the value of the current washer or the cost to replace it with something similar. Our 2nd claim was for a built-in microwave and oven combo, a unit that is less than 5 years old and worth thousands of dollars if new. There was a short in the display panel and instead of replacing the display panel we were offered $100 dollars to buy a whole new unit.

I purchased a home warranty online. A gentleman reach out to me by phone... He went over my online purchase and stated that I could get a discount or deal if I pay it in full or set up installments. I chose the installments route. I received my Warranty policy for my review, however, I was not told that a call fee of 75.00 dollars would be added to my bill. I did it on online. I'm disappointed with that. He was very helpful.

I was American Home Shield for many years and their service seemed to get worse every year. I recently moved to a new state and purchased a home and did some research on who I would use this time around. I found Select and decided to go with them for the value they provided. Select was great to talk to and answered all my questions to my satisfaction. They also put me at ease with knowing there several contractors available to provide services locally.

Bruce was very helpful and patient with us in explaining how everything would work on purchasing and how to submit a claim should we ever need to. He explained the different plans and helped us select a plan that was right for us. He also kicked in some incentives and discounts that helped make it more competitive with other plans out there. He also said we could add more properties at any time. Our plan has not started yet so I hope it's as easy to use it was to purchase.

I signed a policy with Select Home Warranty October 2017. I didn’t have any problems in my home until two months ago I had a problem with my LG dishwasher not completing the wash cycle. I filed a claim and after 3 days they sent someone to check it. I paid $100, he came, did some work on it but couldn’t find the problem and told me to call him back if the dishwasher does the same problem again. The dishwasher kept doing the same problem (error code OE & FE). I called him back he didn’t answer, I texted him he answered me he is out of town and will call me when he comes back. He didn’t call back and didn’t answer my calls and texts.

The representative offered me a variety of options and explained them all well. I wasn't able to go with the larger plan but he was not pushy and helped me with my original inquiry. The plan itself is a great deal, we had 2-10 previously, Select offers a lower rate and service call fee. The service in purchasing was prompt and quick. I haven't used the service yet but I am so far impressed by the customer service that's been provided so far.

The associate I spoke with was able to promptly answer all my questions about the home warranty process. As a seller, I wanted to ensure the warranty would transfer to the new buyer, the associate assured me the warranty goes with the property so I was able to make the purchase decision with confidence that my needs would be met. I am looking forward to providing this home warranty to the new buyer of my home. I think the Select Home Warranty is good added value and is appealing to home buyers.

Our sales representative, Jeff, was very helpful and responsive over both email and the phone. The company offers competitive rates and comprehensive service offerings with low service fees. I would definitely recommend to anyone looking for a home warranty, particularly people, like us, who are buying their first new home.

I had a problem with my credit card and Richard gave me his direct line in order for me to contact him after I contacted my credit card company to resolve the issue. This was very helpful. He was knowledgeable and completed my order quickly, as well as answered the questions I had. I have been concerned about upgrading my mobile home and have been seriously considering having a warranty should I decide to make the upgrades.

Chase ** didn’t miss a beat. He contacted me during the holiday season as I requested which I’m sure wasn’t convenient. My client was so happy with his help and professional advice regarding what would be advised coverage for her new home. Many things in the plan would have been challenging for me to explain as coverage is out of my scope of professional experience. It’s was a pleasure dealing with our rep and he worked to diligently provide service and assistance. We appreciate the time and effort spent on our behalf! Thanks again Chase!