Select Home Warranty Reviews

They will not or did not for me tell me that they will not just pay for approved repairs. You must pay for it yourself and then apply for a refund. This was not made clear to me and given my experience with other home warranties was not expecting it. All others paid the service person directly. Horrible customer service and shady sales.

I put in a claim for microwave that is broke- denied claim, AC does not work - they do not cover coil repair - denied claim, Fridge- leaking water, line is broke- denied claim, washer machine tub is broke- denied claim they don't replace the tub, garbage disposal said they would reimburse only 75 for a new one which I bought, they do not cover install cost 100$, sent in receipt 4 weeks ago. Called the other day for an update. Kept me on hold for 20 mins, said I needed to fill out a form which is BS, never said anything about this form in the original e-mail stating the 75 reimbursement. Still no check asked to speak to a supervisor. They said the supervisor comes in at 11:30 am, also the contractors they sent out are all scam artists, read the reviews on the companies they use. STAY AWAY FROM THIS COMPANY. ALL THOSE REVIEWS ARE COMPLETE BS. TRUST ME. THEY SHOULD BE SUED AND PUT OUT OF BUSINESS!!!

Isaac ** was great to work with today. He offered what I feel was a great deal for three and half years that gave me peace of mind for future repairs and locked in the rate for my future renewals. He also added six months, roof leak coverage and advised how I could lower the service call fee. I would highly recommend contacting this company for a quote. I believe they could save you money but most of all peace of mind for any expensive repair costs.

I have had a very pleasant experience. My husband is military and I can't always take care of the house with him gone, they make it so easy to get someone out here to help. Plus the deductible is amazing. Plus I didn't need to go into an office to set up, I just gave a call and I was taken care of! I have renewed twice and it took maybe 5 mins! I would recommend to anyone! I have only had a few things to call about but they always send a decent contractor.

My salesperson was Kevin ** and he was very helpful in getting me the plan I needed at the best price and deal available. He went over all of the options and was able to help me with pricing that fit my needs. He was also very patient because my wife was not at home at the time and I had to call her on another phone to be sure we were both comfortable with the plan and Kevin did not mind at all.

Furnace went out, called Select Home Warranty, was on hold for 30 mins, spoke to rep. They immediately found a maintenance comp. Maintenance diagnosis problem. Submitted problem to company. Was initially disappointed because it would take 24 to 48 hrs for approval to fix but since it was the weekend it actually took 4 days. I had to submit pictures and maintenance records. Eventually it was approved and I was very happy. What I missed on the contract was the fine print in section 9 that talked about maintaining maintenance and cleaning records. I never keep those records but will make sure that I will from now on. Thank you Select Home Warranty.

Broken garbage disposal. 2nd time I've used my policy. I prefer this method than to waiting for weeks for a tech. that never shows up reschedules still doesn't show I waited months last time. This I can handle. Thank you, I count on this when something breaks. I expect a qualified person to show up when scheduled the matter to be handled efficiently. I'm still waiting for my reimbursement on my refridge. Getting close to a year now since it broke. Wonder how long before I get this reimbursement.

When I got the phone call from William, I wasn't even entertaining the idea of buying a home insurance. He went through all the coverage with me in detail, even searching for deals. I'm glad I was able to get the anniversary price! I was so impressed with the policy and sign up on the spot. The cost to value ratio was great and I hope to be a customer for a long time. Thank you.

I just purchased this policy this evening so I do not have much to say for my experience yet. It was Easy to set up policy, emailed the documents almost instantly and the rates were a lot less than what I am currently paying with another company. I hope the coverage will be similar to what I currently have. Read online and there were several positive reviews. Agent gave me incentive to purchase at that time to save even more money over the next year or two.

Rep was super helpful and answered all of my questions. I wanted to give my payment info to a real person. I would like to have known that you will withdraw the payment every month before I purchased. Otherwise I feel like I bought a really good policy. I did not have to wait long before I got a rep on the line. I am very happy with the rep Richard ** I am definitely going to have my mother and father look into this and my daughter as well. I work in insurance and will definitely recommend you guys.

Never have I experienced such a scam. I bought this warranty due to the extensive coverage and (somehow) because they were noted as best in service. They told me my water tank would be covered. I experienced a huge leak and my policy states they cover parts and components that contribute to the function of the unit. They told me that because it is leaking it wouldn’t be covered. Seems a bit contradictory to me.

Got a call within ten minutes. Fred was helpful in telling me about your product as I was having trouble with our current one. So switched!!! Hope your service is great and the cost was way lower. Am excited and hope all turns out well and we are happy and satisfied!!! Fred also offered us two extra months of service with this also being offered and available when we renew next year.

We decided to purchase a year of the top tier to offer as an extra incentive when selling our house. Everything in the house seems to be covered! The new home owners/buyers should feel like they are in good hands! We were impressed with the Customer Service department. Customer Service was on top of things! We literally got a call within minutes to help us figure things out, as well as go over any incentives we might've missed.

William was informative and helpful and seemed knowledgeable of the product. I trust I am as happy with the home warranty policy as I expect. I first learned of the home warranty thru a relative who has been very happy with your service for years. Your advertisement on television also prompted me to inquire. I will definitely recommend the policy to others in the future if it pleases me as I expect it that will.

Fred was incredible, and extremely helpful. Got us a great deal. First time home owners and first time home warranty owners. He answered all our questions with answers that we could understand. Was scared at first doing this because we were confused on exactly what a home warranty would consist of. With Fred's help we purchased peace of mind at a very good price and even better the customer service was second to none. Couldn't have been more satisfying of a call. Thanks Fred!

I had the pleasure to deal with David ** as a sales representative. He did an outstanding job on explaining the contract and coverages to the coverage plan I picked. They had a lot of options to offer for extended coverages and to lock in better rates. It's just hard to commit to long term without having to experience the services or to see the services in action when called upon. So we'll see how the next 14 months go.

Obtaining a price quote and purchasing this policy was an exceptionally pleasant experience. I shopped numerous other companies before making a decision and, in my opinion, Select Home Warranty has the best coverage at the best price on the web. Their agent was knowledgeable, professional and pleasant. This is my first experience with a home warranty, but I feel good that I have made the right choice and will be pleased with their service should I ever need it. I would highly recommend SHW.

Chase ** was very understanding and professional to convince me that a home warranty is what I should get. He was especially helpful in setting up my payment online vice over the phone. Without his help I most likely would not have attempted to get coverage. This is my first time getting coverage and I've heard bad stories but so far my experience dealing with Chase was very good. I was offered a three year plan for a reduced amount by Chase as well but I think I will try the one year first before changing or thinking about the extended plan.

Just 2 days ago, I gave SHW raving reviews, until today, when I was denied a claim on our hot water heater. We closed on our home 11/5/18. The house was not brand new. When I bought this warranty, the salesman assured me all components would be covered. That was very misleading. The plumber they sent out on 01/21/19 said that the hot water heater coils were corroded and would need to be replaced. The claim was sent in to Select Home Warranty. I got an email from them yesterday 01/23/19 denying the claim, much to my surprise. Now remember we just closed on our house on 11/5/18 and moved into the house on 11/12/18 just a little over 2 months when the hot water heater started having problems.

Richard ** customer service is second to none. I originally called into the company seeking a free quote and I was greeted by a very rude and abrasive individual. That individual left with me a sour taste in my mouth but something told me to call back and that is when I got Richard. He went over policy information, coverages and the service call fee. He explained everything throughly to ensure I made an informed decision. Richard is a great asset to this company and if it wasn't got him I would have not bought a policy. He should be commended.

Great service and great price. The customer service rep did a great job answering my questions and addressed them with speed and efficiency. I would recommend these services to my friends and family. Thank you...

This review experience was flawless from the beginning to the end. I had an opportunity to review several plans offered by several companies and I chose Select Home Warranty because of their wonderful customer service personnel. None of the other companies even came close. They answered all of my questions and offered an additional discount just to make sure I was satisfied. Great job! I am looking forward to many years as a customer of Select Home Warranty!

Good Morning! I was the first to reach out regarding the claim of having no heat but I never received a response. Then, I had my mother, Charlotte ** reach out who, while on the phone, filled out the proper information regarding the claim was instructed on what to do and that the claim would get paid out. She called to follow up only to be informed that a claim never came through and she had to fill out/submit all the information over again via online. So, for a first time experience it was not good. We called a repair person due to it being Christmas Eve and the house was below 50 degrees in the house, it was freezing.

Salesman was very nice to talk to. Double checked to make sure that all of the information was correct. Did a great job finding the exact plan that I wanted and giving me the best price. He went over what I was getting and what I could upgrade to. He did not try and push extras on me when I said no but wanted me to understand the extra benefits. I would recommend this salesperson to anyone else trying to find a home warranty.

I had questions and they answered them but didn't keep me on the phone forever. They were quick, honest, and to the point and that is what I like! The plan I was looking at didn't have everything I was looking for online but they added it over the phone. I looked at several companies before I chose them and the price and reviews were better for this company! I am happy with my choice.

Called in to purchase and the sales agent made it very easy and respected my time. He offered me other options and broke them down to show the best value. Every question I had he was able to answer very quickly! This was much less expensive than my current home warranty which was covering me for things that I did not even have in my house.

Sol ** was very helpful in initiating my Select Home Warranty contract. I would recommend him to anyone. He explained the option carefully and walked me through obtaining my best option. I look forward to experiencing a high level of support with any home issues. The options I was given helped me obtain the best value for my situation by including all the privileges I earn as a senior citizen and retired military member. My only negative so far is that I had to send a follow-up email to receive my contract via email.

We received excellent service today from customer service representative, Kevin **, who helped us to enroll with Select Home Warranty. He was courteous, helpful, and professional in helping us select a plan, explaining the details to us, answering our questions, and getting us enrolled in the plan that worked best for us, and we would recommend him and Select Home Warranty to all of our friends and family. Thank you very much.

The phone call was very informative. The information we received on the phone was very helpful, gave us many options for payments, we were happy to just pay yearly. However, we were suppose to receive an email receipt for our Visa card payment. As of today, we have not received it. Also, our warranty expired in May 2018 and we just notified in January, 2019. Maybe we should have been on top of our expiration date. How do you notify us of our upcoming expiration.

I was given great customer service and signed up for a contract today. Abraham was very helpful and knowledgeable. The pricing was very good and the coverage was a lot more than the other companies that are out there. I am confident that this company will supply great coverages if needed. I am please with the contract terms, pricing and charge per visit. I had filled out a quote form and before I even completed the form I was being called to help answer any questions I had about the warranty coverage and was helped in a pleasant way.

Great service, I am so happy to have working heat again! Service technician called and scheduled to come out within 12 hours. Pretty simple fix that could have been expensive without my warranty. I am grateful for Select! My heat was not working and the technician came out and only had to sand down the element and screw it back in, once he did that and fired the system back up the heat immediately came on and warmed the house. Technician stated that this does not happen often but when it does it is easy to fix.

I recently requested information about Select Home Warranty and I received a call from several of the sales force. I spoke with Daniel **. He was very prompt in contacting me and was both pleasant and professional. He explained how the plan works and the costs involved. He convinced me I should choose Select Home Warranty. I was happy with Daniel **.

Belinda is a great customer service agent at Select Home Warranty. She provided me with very thorough explanation of my home warranty coverage and I bought 2 home warranties from her. The call center was quick to call me back when I went online to get a quote and this beats all of the companies out there due to their quick response. I will definitely recommend Select Home Warranty to all my friends and colleagues.

I wish there was a zero star option I could choose. Select Home Warranty is a Scam of a company, they don't care about their customers or repairs. Like the saying goes, you get what you pay for except in this case you get even less... Way less. Beyond livid with how Management hides behind a foreign call center and avoid speaking to you. No matter what the stellar 5 star reviews say - do not choose Select Home Warranty. I am contacting my local channel TV Station so they can run a story on them to prevent them from ripping off more people.

Signing up was fast and I even got discounts that were very helpful. The guy on the other end even suggested other ways I could get discounts. He was courteous and attentive to my needs. I will be sure to recommend this company to my friends. I understand that SHW is the leader in the home warranty industry and I would like to be a part of that. This company was rated one of the best, and actually, it was rated number one online.

I just purchased my warranty. I received a great deal on a three year plan and I hope that the customer service will continue to be as excellent as my phone call was from here on. Hopefully I will not have to use your services, but it is better to be safe than sorry. I especially like being able to count on you 24/7 as well as having a completely transferable warranty to wherever it is I decide to live.

Isaac was the representative that we talked to. He was very informative and thorough and very professional. He is very knowledgeable and did not "talk down" to us like many do... Isaac helped get the price down to an amount that we could afford and we even ended up purchasing a Home Warranty for two houses... We would highly recommend him to anyone. He is definitely an asset to your company and a pleasure to work with...

Very good deal with the best coverage that I have found. Thanks for all the emails that you are sending me to get a new contract and it covers my roof to made the right decision at the end of the day. Thanks for making it the best thing ever invented by the way for the residents of the country that you can get to know that you have a peace of mind and you know that you are covered with the problem that you have. Thanks so much for your support and helping me make my life less stressful. Thanks.

I have only my initial contact with Select Home Warranty to judge their company. The salesperson I spoke with was helpful in getting started and made me aware of a senior discount I was eligible for, which I greatly appreciate. I don't yet have an opinion on service because I haven't used them yet.

Richard, was the person I talked and seemed to answered all of my questions and made me feel relieved, and don’t have to worry. Don’t have anything else to say for I haven’t used your service yet. It is good that they cover mobile homes. Signing up was easy and I like the monthly payment option. I also like that the amount for them to come out is not that bad either.

Daniel ** was the agent I spoke with on 12/20. Not at all pushy like agents from other companies I called. He also told me that the pool add on option included the spa IF they used common equipment, saving me some money. He offered this info even though I initially wanted to purchase Spa coverage. Haven't had the need to place a service call yet, but if ease of purchase is any indicator, it'll be a breeze. Thanks, Daniel.

The Select Home Warranty Rep that I talked to was very straightforward about pricing, options and services (if a little bit pushy). He made the whole process fairly easy and painless, and Select Home was cheaper than the other alternatives I considered (at least after you ask for discounts beyond what is on the website). Hopefully I won't need the service (so I can't comment on the actual service itself) but I'm glad to have it if I do.

Very pleased with the customer service call I had this morning about a problem that occurred overnight at my home. I am waiting to hear from contractor. I hope experience will be very fast and professional. I am pleased we did purchase this warranty when we bought our home. I think it is a good warranty to have to give you the peace of mind when unexpected problems occur. I will contact customer service after the work is completed to let them know how we feel about the service.

I'm very happy with Select Home Warranty. They are very reasonably priced, really fast and easy sign-up, and I can't believe all the things that are covered under this warranty. Plus three free months. I almost went with another company. They didn't show me what was not covered until I signed up. I was very disappointed, they hardly covered any of the stuff that usually breaks down. I'm very happy. Thank you Select Home Warranty.

Isaac was so helpful. He answered all my questions and also the discounts and special free two months by paying all today. With reduced deductible on calls. Great price overall. Was so patience with me. The convenience of everything at once. Isaac had to wait for a little while for me to get a card number for him. Wished it covered big air conditioners. We have one that is built in the house. I like it Collinsville covers everything else.

Nathan ** did a great job helping to explain the warranty coverage options to me. He even went above and beyond to offer me a 5-year plan at a discounted rate, however, I chose to go with a different warranty plan. Nathan was professional, knowledgeable, and extremely courteous. He is a talented sales professional who cares about his customers and explains the details clearly and succinctly. I would definitely ask for Nathan again if I needed assistance.

I went online to check out Select Home Warranty coverage plans. I had barely looked around the site and received a phone call from one of their sales representatives offering me a better plan with a better discount and a lower service or trip fee than was posted on the site. I was impressed that they cover roof leaks as well as my free standing freezer, as most other warranty companies exclude both those items. I was happy to learn that I could purchase multiple years coverage and save even more and lock in my service or trip fee as well. Hoping I won't have to use the coverage but so glad I have it in case something unexpected happens. We are purchasing a home previously lived in and you just never know how other people maintain their appliances and systems. Very happy with the coverage they offer at an affordable price with the locked in savings for multiple years.

When you call and chat with customer service in my honest opinion they go above and beyond in trying to assist you when you have concerns about anything that pertains to your home warranty. They go out of their way to make sure you get someone out to take care of any problems with anything that you have covered through them. If you have problems with a technician they will rectify the problem in the fastest way possible.

I was skeptical of these types of companies. Sam made me feel comfortable and answered every question I had. He worked hard to provide with a deal that worked with my budget and I felt good about. I definitely call Sam if I have any questions going forward. I was happy to find coverage that covered almost everything I have in my house and now I have peace of mind going forward that I’m covered. Thanks Sam for all your help.

I called your office on January 16, 2019 after seeing an ad on TV and spoke with your sales rep Jonathan **. I give your sales rep, Jonathan **, a 5 star rating for the excellent service I received on January 16, 2019. He was very courteous and knowledgable and helpful and gave me tips on how to save money. Thanks Jonathan and happy new year!

Originally, I signed up for 1 year. Based on the satisfactory service and the promotional rates, I decided to continue stay with Select Home. The renewal process was easy, and the service rep was helpful. During the first year, I had one service call and that was treated very well by the company. We requested them to send a technician and they did a perfect job. No pain finding a technician or ordering parts, only the co-pay was from my pocket.

Agent representing Select Home Warranty was very helpful with all of my questions and how this warranty worked. Sent via email during our phone call all needed website links so I could also see in writing what he was telling about this warranty. Very friendly and knowledgeable. I compared several different companies and spoke to several agents, with this agent being the easiest to talk to, understand, and follow during our discussions. Plan coverage was exactly what I was looking for with a reasonable service fee.

When I start to search a home warranty service to defend against sudden breakdowns, I notice your company may provide with good plans. I made a quote online and soon got a call from David **. David is helpful and professional. He gave me a lot of information about the coverage and fees. He also provides me a selection of plans with different terms and cost and explained to me with details. I am very satisfied with his service and very happy to choose your system and appliance platinum plan for 3 and half years.

I signed up over the phone with Daniel. I received a $150 promotion for the platinum plan with a reduced service fee for contractors from $75 to $60. I purchased this plan because of the good reviews and look forward to working with them. I hope to be able to come back here and leave a good report if/when we have had need of their services. I live in an old home in Arizona with an old air conditioner and we were worried that without a home warranty we would not be able to cover the cost of a new unit if/when that is ever needed. A/C in Arizona is a necessity.

So far so good. I compared two other home warranty companies. Select Home Warranty has the best deal so I bought a year plan. Well, they gave me Two free months and I am also expecting to get one more month free. I can’t really tell much about it other than that. But we will see. I mean, I always wanted to buy the home warranty but didn’t have a time to look for one I need. I feel so much better and relieved since I know my home will be covered now.

Sol ** walked me through the options and clearly explained everything. He was professional and highly courteous. Congrats to him and the training you provide. I feel confident that this policy is the correct one for me.

Mr. Sam ** helped me to pick right coverage for my situation. He has offered good discounts and options. I appreciate his help to pick the correct plan for my needs. He has discussed various plans, discounts, additional features, privileges, service fee in detail before I pick my choice. He am impressed with his in depth knowledge in plan coverage and offerings with each plan. It was a nice onboarding experience. Expected to have same experience with service as well.

The signup process was fairly easy and the service rep was helpful. The only negative is that they kept trying to upsell on a longer term contract, so that you would pay the same rate for 5 years. As my previous service went out of business and this company is fairly new and not rated on BBB, I decided to just stick with 1 year and test out their service. I can't comment on the service itself, as I have not had any need for it.

We were with a previous home warranty company, and we had numerous negative experiences. After talking to friends, and researching online, we chose Select Home Warranty. The sign-up process was very quick and easy! The prices were much better than our previous home warranty company, and the coverage options were much more extensive as well. We look forward to using the Select Home Warranty, and we are thankful for the very thorough protection for our home etc.

Was given the option for multiple plans. The representative was thorough and knowledgeable. I was also informed about the senior plan for further savings. I chose Select Home Warranty due to the high ratings I found online. I was also impressed with the low payment of seventy five dollars for the service fee, free two months, and reduced up front payment. It was simple to sign up online and over the phone. No mailings! The yearly low payment was made by credit card simple and easy.

Richard seemed very knowledgeable about the home warranty and offered me a deal that I could not pass up. He was nice without trying to pressure me into buying this. I was impressed with the overall transaction. The product seems to be a great value for the price. The fact that we can call someone 24/7 to report a problem is also very attractive to me and my wife. We are looking forward to see how it will all work out.

I am happy with the price and service that was offered but your salespeople really need to calm down. Even after told him it was a great price and we would use you he was still trying to "close the sale." All I needed to do was speak with my wife to confirm the purchase. (I'm not going to go around spending that type of money without confirming it's something that we both want to go forward with.) I am excited for the services offered though and I look forward to using our policy if/when something breaks.

This is the worst company you can ever contract as a home warranty. First, they take forever to get a technician as nobody want to work for them. So, because nobody wants to work for them, they tell you to hire your one technician and they will be refund you later on. FALSE, DECEIVE. There always have an excuse for the delay getting your money back or worst, they denied the your claim.

I recently started using SHW and have been much happier with them than with another home warranty company I used in the past. Although I have had multiple problems submitting claims online (they said their system is being updated but I had the same problem with my claim not showing up on their end), despite giving me a confirmation on mine, both in November and in January. That said, calling in a claim is a fairly quick and simple process. I also like that SHW gives me the option of choosing my own repair person or using one of theirs. Overall I am happy with my decision to work with SHW. If their online system functioned properly I wouldn't hesitate to give them five stars.

I filed a claim for roof repair. They refereed two company. No one turned up. I contacted the roof repair company. They informed me that Select Home Warranty does not pay them. When I informed Select Home Warranty that the roof repair company did not show up they asked me to get my own technician to get the quote to repair the roof. I did get the quote and sent it to them. They showed the small print that they don't cover the repair. Before you fall for the Select Home Warranty offers like less deductible and two month free when you buy for a year, please read the small print. They have lot of clause how not to cover the breakdown.

Today I had the pleasure to work with Richard to get information on obtaining a home warranty. The service was awesome — I dialed not one phone number number and the call was answered. Richard was excellent, answered all my questions and, in fact, provided ideas that I had not thought about. His professionalism was best in class and within minutes I had a home warranty policy and then received all details moments later. After calls not several other companies and getting transferred many times, only to get voice mail. I was thrilled the moment I called Select Home Warranty.

Updated on 01/30/2019: I signed up on Dec 16, my contract states 37.50 monthly premium. They deducted in advance first month premium from my CC on Dec. 16, then the made two more deductions on Jan. 14 & Jan. 16. I called to ask why two charges in Jan, they never replied.

Sol was informative and extremely helpful! I can already tell that this company values its customers and I'm very much looking forward to being a part of it. This has been something that my wife and I have been discussing getting for some time now, and Select made the process simple and effective. We feel much more secure having put this policy into place. Also, the promotional accommodations were very competitive. They also offered coverage on items that were not something we found across other companies. We are brand new homeowners, and this process seemed very intimidating, but I'm very pleased with how smooth everything went. Thank you Select, and thank you, Sol!

I looked on the website and promptly received a phone call. The salesman discussed pricing and coverage and threw in some incentives and worked on pricing with me. He talked about coverage and repair times in my area. From what he said this home warranty seems like a better price with more coverage than what we had on our old house with a different company. I feel like it will be a good value. Thanks for offering a good deal. Very friendly!

I had previously been with the same home warranty company for a few years and was growing ever more dissatisfied. In looking, I found Select to have reasonable rates and lower per call rates than many others. I decided to enroll with them, but was not able to make the selection of extra fridge from the online menu. As a result, I initially became frustrated. Upon receiving a call from Abraham **, customer service, he was able to enter the proper elections for additional coverage and was able to get me the best rate. Thank you Abraham!

The person I talked to was very helpful regarding my question about service. I wasn't sure if a leaking faucet was included in the services or not, but she said she would submit the claim and I would hear back soon, which I did. Unfortunately, a leaky sink is not covered. So darn, guess my husband has to take this on. I did appreciate hearing about the added service option and the extra month of coverage.

David was the Select Home Warranty Sales Rep and was awesome. He knew the product and services very well. Understood my needs as a homeowner and was able to develop a plan that was both beneficial and affordable. Select is more competitive than my current coverage and was able to exceed my expectations with the coverage selections and price. Customer Service was excellent, highly recommend Select Home Warranty. In addition, they were able to start my coverage the same day as my previous policy expired.

Well I was informed via email that didn't have a fixture plan option on my home warranty, so they were unable to assist me on my claim (leaking bathroom faucets). The email also told me that I can add it to my warranty for additional $50. So almost $100 a month to cover which at this time isn't feasible due to financial situation. I will certainly be looking up and comparing Select Home prices versus others and what exactly is covered plus the discounts given.

I am a brand new customer to Select. Sam the representative I spoke to was helpful and also gave me a better rate. That was more than I expected. The coverage they offered was just what I was looking for and the cost was less than other companies that I checked into. I would recommend anyone who need a home warranty to definitely check into Select Home Warranty. if you own a home you need the coverage that Select offers.

I purchased the warranty in August when I bought the home over the phone with their representative. My A/C went out in January and they sent the repair company who determined the unit needed to be replaced. The bill would be around $3500. I never heard back from Select Warranty until I called and they said since I had no maintenance records from the previous owner who is dead they would only pay $150. FRAUD AT ITS BEST, WHAT A RIPOFF.

Abraham was total professional and made me feel very happy to choice Select warranty. Very knowledgeable in services and answered all my questions. I will be calling back to thank him for answering all questions. Will refer friends and family to him. Only thing I would say is have list of coverage on all product in house. Other warranty companies have this on their site. Thank you for hiring such a nice person. Thank you. Have a great day.

I had just seen a report about home warranties and was reading all about them when William from Select Home Warranty called. Select was one of the top 3 companies so I was interested in what William had to say. When I asked a question William knew all the answers. He was a knowledgeable employee. Since we just purchased a home with appliances included I had a peace of mind knowing that these appliances would be covered. Value and peace of mind is why I purchase our policy and will recommend it to others.

Had a very helpful rep call and finalize my order, he offered additional savings that were phenomenal for long term clients. Their incentives for free months and money off are very good, best I have seen and I have been looking for a good while now. The cost of service call is less than just calling a company on the make of your appliances. I would recommend to everyone renting or owning. I chose the best plan available and got roof coverage that I was not even expecting to get and I am very happy with that. Looking forward to having peace of mind.

My policy number is **. What a joke this company is. I strongly suggest you use American Home Warranty that will repair your items instead of giving you the runaround. At cancellation, they kept all but 50 dollars of my policy. They refused to fix the garbage disposal. Total garbage of a company and a total joke. They will not make things right and will remind you of the fine print when you need your garbage disposal worked on.

Fred was very nice and answered all of my questions. The prices are fair. I wish there were some more detailed information on the website, like service call fees and which discounts you get with paying for 12 months up front or just monthly. Mark at extension ** wasn't very pleasant. I call and got him first for some general questions and there was a lack of customer service. I really don't have more to say since I just signed up. I really hope this company is great and if so I will recommend it to others.

Bruce is the person I spoke with. I found him to be very courteous, informative and efficient. Not only did he listen patiently to our needs and the information we had researched with other warranty plans but he also he provided us with detailed information and found for us exactly what we needed. I liked that he was not 'pushy'. Once we decided on the warranty plan, he handled the transaction professionally and did not take up more of our time than necessary.

I just completed my enrollment with Select Home Warranty for a new policy on my home. I had spent several weeks researching the various warranty companies and chose you guys. The reviews of your company that I read were overall very favorable. The transaction was handled by Daniel ** who was very courteous and gracious. He professionally explained the various coverage options available. I'm glad to do business with you, and highly recommend Daniel. I would recommend Select Home to anyone who owns a home.

All questions answered to my liking. Final price lower than quoted on line which was a plus. Looking forward to working with you. Your website coverage items page better than others viewed. Abraham ** was very helpful. I looked you up on internet with the top 10 rated for Savannah. One site you were rated 2nd, and another rated 3rd. Vendor location and final pricing best seller. Others couldn't confirm local vendors, just # of vendors.

I looked into getting coverage last night and had doubts about getting the service. I was going to think about it and consider getting service later. I received a call this morning from a nice gentleman. I can't remember his name but the call representative was very nice and did a good job on explaining the coverages. I am very happy to be covered under this service. I am looking forward to doing business with Select Home Warranty.

I called to get repair on my refrigerator. It broke days into this new warranty. It took about 3 weeks before tech arrived and numerous calls. Finally they respond offering 125.00 towards repair of a high end Sub-Zero. Stating the age of appliance...prior to purchase they were told that all my appliances are high end and they assured me it was no problem they would be replaced or repaired. Salesmen say anything to sale policies. They deduct monies when you ask for refund stating they charge for the months you had policy even though they aren't used.

Sam was awesome. He was informative and understanding without crazy, high pressure sales tactics. The policy seems to be the most economical on the market with affordable annual policy amount, deductible and coverage. The website correlated perfectly with Sam's follow-up email and was laid out very well. There appear to be no hidden fees, although the "bundled" coverage covers things I don't have. Despite bundled coverage, it is still more economical than AHS or others. I hope the policy proves to be as awesome and useful as Sam!

The adviser I spoke with on the phone helped me pick the best policy and the available discounts. And he answered all of my questions. The policy is a full replacement and it is transferrable to a new owner if we decide to sell the home before the policy expires. This approach helped us to have ease of mind while we live in the home. Our home is about 14 years old so it is in that risky age where things start breaking.

I spoke to Richard to start the contract. He was amazing and very customer service oriented. Explained everything in great deal and provided me some great options to save me money. I feel great about the contract and the protection it provides my home. I called back to add some other options and Richard answered the phone every time on the extension number he gave. I am looking forward to see how my first repair will go, but so far I am impressed with the customer service.

Chase ** was extremely informative, and helpful his knowledge was impeccable. Chase was very pleasant to work with and provided all the information needed! I bought the warranty for my father's home that we sold in his estate! Knowing the buyers have something to fall back on if something occurs is the main reason we felt it necessary! I have all the confidence this warranty will give us that peace of mind! Thanks for the comfort!

We received 2 emails from David **, and we are glad that he sent us email. Otherwise, we did not know about "Select Home Warranty". David was very thorough explaining about the 3 years, 5 years and 10 years plan. I wanted join at least 3 years plan, but Robert did not want it. He said, we will stay first 14 months and see it. We will have a peace of mind that we have home warranty now. Thanks to David.

The salesperson was friendly and helpful in determining what I needed. He was knowledgeable also. I was happy with the experience and satisfied with the outcome. I was looking for a home warranty and Select was the best option. They had the best deal for the services they provide. The price was reasonable. I would recommend this home warranty service to others. It offers a good service for a good price. I look forward to having a good experience with them.

The representative who took my plumbing repair request was most courteous, both in her tone and choice of words. I received a response, as the representative had informed me, as to the decision on my claim. It was thorough and accurate as to why my request could not be honored. Being new to this company, I had not remembered the timely reporting requirements involved and had waited too long to call them. Everything was handled with tact and accuracy.

Chase was just an awesome person to email with then to settle the deal with a phone call. Answered my emails fast (knowing I don't like to talk on phone). Was very clear thru all the steps. Great salesman, great prices and I compared them all. Will definitely recommend to everyone I know and meet on the street. I know my daughter will be changing. Just hope she gets a good deal. Thank y’all.

Your salesman did a wonderful job and explained everything that I needed. He was courteous and friendly. He offered many options that I was not able to take at this time. But if given the opportunity in the near future, I'm sure I will be able to do those things at that time. David should call me back in about a month and offer me the things he offered me today and I will be able to take him up on them at that time.

I worked with Zachery based on recommendation of a friend. Purchasing was easy - I knew what to look for because I have had a home warranty with another company for more than 10 years. While their service was good, the cost just got to be way too high. Coverage with Select is the same and for much less. Hopefully nothing will break but if it does, we are covered! Proof will be when a service call is needed.

I join this company in October 2018, they have great customer service but they will not fulfill their obligations. I called at the end of November about my refrigerator making noise and ice maker not working. They send a contractor ‘Fix It Right’. He came out and just replaced the ice maker. No other diagnosis. He didn’t address the noise. The contractor had been out to my house 7 times and had not fix the problem. In between each revisit I contacted Select Home Warranty, they are nice but refuse to hold the contractor accountable. The contractor wouldn’t return their call nor mine. I am a month and 1 week later and my refrigerator is worst. It does not freeze at the top nor does it make ice.

SCAM. I had clothes washer failure Dec. 2. It was 2 weeks before they sent anyone. Said it would cost $300 to repair. Offered me only $120.00. Sales dept told me they don't rep. Didn't matter, as they never paid even the $120.00. Won't answer me now. It's been 2 months.

Am a customer with this SHW, I called them for my first claims Nov 3, 2018 for washer and dryer, they send me a technician who I paid the service fee of $120 (normal). The technician send them the report requesting for a part to be replaced. The technician called me and told me how much SHW will cover and requested for me to pay him $87 to be the part which I gave him my credit card over the phone, however, since that day the technician has refused to pick my phone for over 4 weeks.

First of all, reported problem via website but didn't get a response so called the 800 number and waited on hold for about 15 minutes. Finally reported that I needed to have a thermostat replaced. After a couple more days, a tech was sent out and cleaned something in the unit but did not replace the thermostat. A day later, the problem returned and asked the tech to come back and check it out. He then determined that the thermostat indeed needed to be replaced but I had to report it back to Select. Now, they won't send him back out without me sending in pictures and maintenance records even though he has identified the problem. So they are refusing to make the repair. So for a week, no heat. Customer service has been horrible and I see no benefit in having this warranty.

This company seems to hold a very tight grip on what it disburses, with tight limitations on the period of time you can report a problem for filing a claim (within three days after an incident) and a low preauthorized limit ($100) for what the technician can do without further permission from the company. The low preauthorized limit is nearly equal to what the homeowner pays the technician to inspect the problem ($75 per claim). That said, the company is always polite and offers helpful customer service.

Great customer service... Easy to sign up... Competitive pricing. Highly recommended!!! Best warranty in the industry... Covers all major items in the house including roof leakage. Recommended to all real estate pros!! Great, wonderful, they take credit cards and have the lowest deductible in the industry!!

Recently signed up with the help of Daniel **. He was a big help in explaining how the policy works, the coverage and the deductible. He was able to save me money over my prior warranty company. My coverage will begin in February. It is nice to have the peace of mind knowing that we will be covered should something break within our household. Also nice to know that should we move the coverage is transferable to another property.

I called to submit a claim. I'm having issues with my heat in my house, it is not getting hot. The unit comes on back it is not blowing out hot air and it doesn't stay on. The representative was very helpful to me. She explained everything in detail and informed me that someone would call to schedule a good time to come out to look at the unit. After submitting the claim, she helped me change the name on my policy. Thanks again for your help.

This company appears to be little more than a carefully crafted fraud. They assigned technicians to repair our furnace. None ever showed to do the work. When we asked them why, 2 of the 3 assigned said they had not been paid by Select Home Warranty and as such were not willing to do work for them. The 3rd tech assigned by Select Home Warranty never showed at all. After nearly 2 months of delays, Select Home Warranty demanded that we call our own technician at our own expense. We did so. When the technician arrived a Select Home Warranty representative badgered them on the phone pressing to force them to state that the repair of our furnace should not be covered. Our technician grew angry, handed me the phone back and refused to speak with the Select representative any further. The repair came to $313. Select said our reimbursement would be processed within 24 hours.

Representative answered all questions thoroughly and did not push too hard to sell me. When I told him I would call back because I had a meeting he was polite and gave me a callback number instead of continuing to purchase at that moment. I ended up calling him back and purchased the home warranty. I picked this company because it had a good reputation and was listed near the top of the list for home warranties.

Had a great intro call and he assisted me in getting the maximum discount. I was able to make the full payment in 2 parts instead of just 1. Was able to get the full discount and 2 months free. Rep was very friendly and kind.

So far so good, great value and great customer service. I hope I do not have to ever submit a claim, but I am confident if I do, it will be a smooth process. Thank you also for recognizing my military service, it is much appreciated. As a home owner, it is a great feeling to know that if anything fails, A/C, furnace etc, that you are covered. I only wish I enrolled sooner. Thank you Select Home Warranty.

I had a policy with Select Home Warranty. 1) Had a problem with my dishwasher and after the policy states they will repair or replace appliances I was told I could only get $100 for my dishwasher because of its age. 2) During summer month I placed a claim for the evaporative cooler which is atop my house. The first tech they gave me came out once, told me I needed a new blower. They said they would contact Select Home. I never heard from them again. After several calls to Select Home, a second tech was sent out. I never heard back from them and Select Home continually told me the claim had been approved. It is now December in Colorado. I had to have the unit shut-down. I contacted Select Home and they gave me the runaround... Said the tech said unit improperly installed... The unit has been on my home for 10 yrs. I have cancelled this policy... It was not worth the frustration and money.

The customer service representative was very knowledgeable and easy to understand. He did a great job explaining our options, and answering questions. There was no pressure to buy anything. In the end, we selected the one time Platinum Care payment option, and received two additional months free. We think this Warranty program will secure our homes appliances, and heat system substantially. We'll sleep better knowing we have it. Better to pay now, than a whole lot later.

I switched to Select Home Warranty on a couple of my rental properties because my other warranty co. prices were getting too high. Did this about 10 months ago. They had good ratings, they gave me a good price. Last week tenant called up complains about a/c. Contacted Select and they sent tech out. Said there was a leak in condenser and all the Freon leaked out and they did not cover that and it would cost $3900 for new a/c. Contacted customer service. They said I should have read contract. Then I went back and read it more thoroughly. Sure enough it's in there. They do not cover leaks (which is common problem). Advice when shopping for warranty some companies cover leaks this one doesn't. Going back to my old company they do. Would have saved me a lot of money if I would have stuck with them.

Alan ** was very pleasant and professional. Made me feel comfortable speaking with him. I believe he was genuinely concerned about trying to get me to be a happy customer. I received a call from "Ralph" while I was talking to Alan. I called that # back and told him I had established an account. Ralph wasn't pleasant, too pushy with too many questions. He hung up on me after being rude. Alan made sure I could reach him should I have any follow-up questions or concerns. I look forward to doing business. And will look forward to the email Alan said he will send later.

I have liked every repair person they have sent me, even though they did not replace my air system doa, I liked who they sent. I have renewed each year for about three years and appreciate the 45 dollar charge, some are more, would have liked a little paid toward my air system is only reason not 5 star. I have liked the response on email each time also, it is big relief though that they send decent repair people.

We purchased the Home Warranty on or about 9 December 2018. We had to install a new pressure regulator because the water pressure in our house was 110 psi and it was supposed to be 50. Our faucets, outside water faucet and reverse osmosis system were leaking and the water company told us it was because of too much water pressure. We had to call a plumber on 11 January 2019 because the leaks were becoming worse. Since we were in a panic and needed the issue fixed, we didn't even think of the home warranty we had just purchased.

I have been trying to deal with these people since the end of December. They send an email saying that a review is being done and I will hear from them within 24 to 48 hours. However, their clocks have different ways of counting time than mine. I have heard nothing from them at all. When I call them, I sit on hold for the amount of time their automated system says, and then they up the hold time. First it's 2 minutes, then it's another 2 minutes, then it's 5 minutes, and it continues. They said the repairman would have to call them, he did, he was on hold 45 minutes before speaking to someone.

I was looking for a reliable home warranty service and found Select Home Warranty through a search online. I found the package that I thought best suited my needs. The representative that called was extremely quick and efficient. I received a call less than ten minutes after placing my order. He did a really great job explaining the different options and packages. In my opinion I think he did a really nice job and was very personable. Although I have not submitted any claims so far, the inital setup process was very easy.

Good experience so far with our Home Warranty. I like the coverage options that are provided. The deductible is a fair price, and it is nice that local services can be used for repairs. Our home is in Alaska and this policy provides a sounds peace of mind for us. We have not had to use the policy yet and hopefully it will not be required. The real litmus to the quality of the product will come, if and when we ever have to use it. Hopefully that will not be the case.

Great service. Professional, kind, thorough, fair, persistent but polite. I really appreciated that things moved along very quickly and I was able to ask a lot of questions and got specific answers. I look forward to a long and consistent relationship with this company. Sam ** was a solid person with whom to work and I am glad that he handled things so professionally and personally. The price was right and the coverage seems very thorough. And if the salespeople are indicative of the overall service of the company I think things should be very good and we are certainly off to a great start.

Sol was very nice and professional, it sounds like your company may take care of my needs as a home owner. Hopefully you can my repairs done in a very timely fashion. Also... I am needing to have someone call me tomorrow between 11:00am and noon.

I shopped around for some other offers and Select Home offered me the best rate with the lowest price. Your customer service agent was very helpful and informative. I also referred my Father who also signed up as well! I was able to get 6 months free with a 3 year contract including a rider to include roof leaks and my sprinkler system. I should have signed up for this warranty years ago. I also was able to capitalize on a rate lock for the next 3 years. Thanks!

I looked into several companies before settling on Select Home Warranty. The representative on the phone was helpful and informative. I made the best decision for me. The like the option I was given to pay in three installments instead of monthly. I also appreciate the lower service call fee, although that was really not all that important to me. I will be recommending this plan to my daughter for her home she just purchased. Great rate, great reviews! I had been with AHS before. They did not have enough approved vendors in our area so sometimes I had to wait days to get a serviceman out to the house. Not good!

I have contacted Select 5 times. I made a claim 6 weeks ago. The contractor didn’t want the work. I contacted Select again and was assigned another contractor. Again, they didn’t want the job and said they do not even work with Select. I then filed a complaint...no response. I then got my own estimate and sent it to Select...again, no response. I fear I have been ripped off and fell for a home warranty scam.

I thought I had a water heater leak. It turns out I have a slab leak? Select Home Warranty sent out a Plumber the following day, plumber found issue within about 30 minutes. Too bad my issue is not covered through the warranty. Looking for a plumber to help me out with my issue. Hopefully if I have another issue it is covered under the warranty. Received email very fast keeping me updated through the process.

The first repair service - Power Appliance Repair and Service did not respond to my four attempts to reach them. The second repair service responded immediately. Because the replacement cost for the part needed to repair oven was very expensive, I do not feel that the amount of $150 to replace the oven was equitable and fair. The new similar oven that I purchased was $1590.99. Lastly, it took 11 days for this transaction to be completed. That is too long, especially for an item that is used in the home every day.

Fast, courteous service, quick answers to all my questions. But what really sold me is the competitive advantages... more coverage, large network of service providers, lower service call fees, multi prop discounts. If service meets expectations you'll get my other 6 properties. This is a test on 2 of 8 properties. Let's see how you do. Oh, the promo of adding a free month of service is a great idea. Doesn't cost you much for great customer satisfaction.

I'm satisfied with the phone service Sam ** gave. Sam seem to be very knowledgeable about the service plan. I wasn't planning on making a buying decision but Sam reduced the cost it was hard not to purchase now. Especially since I have 30 days to view the contract. I viewed the contract and have some questions. Before, I went on line and viewed your company, I have called several Home Warranty Companies, your service and cost beat all of the others Companies. Thank you!

Must read PLEASE DO NOT WASTE YOUR MONEY. This is a waste of money and I encourage everyone to stay away. We purchased this after we purchased a new home (to us). A little after a year our furnace stop working so we called and went through the process. We were informed that they had someone coming out to look at it and sent us the company info. It was cold out and we had no heat so I called the company coming to see when they would be there and they told us that they no longer do work for Select Home Warranty because they had problems with them paying them. It was now two days without heat and the kids were starting to get cold in the evenings. We were then told by Select Home Warranty to call a local company to come out and e-mail them the diagnoses.

I got a great price on a very important product. The agent explained how the policy can go with me if I move and that was the top selling point for me and my needs. The price was good and the process was easy.

Very pleased with my interaction. Agent was courteous, knowledgeable and explained coverage and options available. While a little more expensive than prior home warranty coverages, I am relying/counting on better service. Thank you.

Very professional and timely response to all pertinent info requested. I would most definitely recommend to a home owner who may be in search of a home warranty company. This company has great reviews not to be taken a back seat to other home warranty companies. They inform the home owners of helpful tips that may save you time and costly repairs as well. The coverage and value is very affordable, thanks Select Home Warranty!

Mr. ** did an excellent job. He was thorough, clear, and pleasant. Every question, and I had several, was resolved quickly. We thoroughly discussed all the options available, cost and benefits to me. I never had the impression that we was doing a hard sell. He was also very prompt in emailing me the contract. Thanks for a pleasant experience!

Chase Reynolds was very courteous and helpful. He listened to what I had to say and recommended the best plan and coverage for my residence. He gave me a very great price and explained any other offers and plans to see if I was interested. As soon as I was finished I gave his number to my sister and work colleague who have both recently bought homes and were very interested. Thank you Chase. You are the man and as mentioned before, put yourself in for a raise!

Your customer service rep. Allen I think, was absolutely outstanding! His product knowledge and professionalism were wonderful. In this day and age of rude, unknowledgeable CSR people it's a breath of fresh air to talk with someone of his caliber. SHW has awesome coverage and the $45.00 service call is unheard of! We were with American Home Shield and their service fee got up to $75.00 which we thought was ridiculous with the annual fee we were charged. We dropped them and found you folks. We have not had a need for your services yet but with our property I'm sure we will.

I entered my information online and was contacted instantly. I followed up at a convenient time, and they were able to pull my information and get me set up with my new home warranty quickly (took less than 10 minutes). It was easy and I got a great deal! I was even able to get multiple years and a lower service fee, for a price not much more than the cost of one year. I will recommend this warranty company to my friends and family.

Very good experience with new warranty, great coverage and price. Items covered are the same as my previous warranty company for much less. The Sales Rep that I spoke with was very informative and offered discounts that helped me save money from my previous warranty company. The coverage provided is important with any homeowner who wants the assurance of knowing that if they have a breakdown that it will be covered without having to come out of pocket for the cost.

Sam ** customer service rep... did a fantastic job in explaining services for my needs. Very knowledgeable, patient and considerate. Sam is also very quick, but accurate in writing my order for the home warranty.

I saw an advertisement online and decided to research purchasing a home warranty. Select Warranty was in the top five, so I contacted them for a quote. Their quote was the least expensive and they offered incentives if you purchased that day. It was very easy to sign up for the policy. A rep called me and we completed the transaction in less than 5minutes. I have not yet had the chance to use the policy, but the description covers everything that I may need in a new home.

Washer - It took 5 tries for over two weeks to get someone that is willing to work with you guys since the others refused! He spent 5 min with the unit, collected the service fee and made a recommendation for a high repair cost (which is not covered) or replacement which is not covered either, they just offer you a fraction of cost for both, so why have a warranty!?!? I've switched from another warranty company after 5 years because they kept increasing the fees every year, but didn't have much problems about their contract, now I see the phrase YOU GET WHAT YOU PAY FOR is absolutely correct.

Just the facts and you decide. I purchased one policy for my Minnesota home, and one for my Florida home. I purchased the repair OR replace; if it can't be repaired it will be replaced. Please know that they don't share the fine print until after you purchase the policy: $60.00 Service Call fee for each claim. You pay the contractor $60.00 just to show-up. $2000 cap on their payout for heating and cooling. I don't know where you can find a new furnace or AC for $2000. $400 cap on their payout for EVERYTHING ELSE. THEY decide if your claim is covered.

I had a lot of questions while trying to choose a home warranty company. I read reviews and saw that Select had some great reviews and had won awards for their service, so I called them. Customer service was great, Richard was able to answer all of my questions regarding the coverage and fees. I got the platinum care coverage plan. I hope I will not need it but I feel much better knowing that I have a home warranty to cover any surprises in the future.

Daniel was knowledgeable and answered my questions. He was patient and understood what I needed to know in order to be sure I was satisfied. I have a concern that has nothing to do with Daniel. This does not change the high rating I gave him. Often companies (especially with automobile sales), use a common practice of the salesperson saying they need to see their manager when they think it is possible the customer plans to say no to the deal. The salesperson goes away for a short time and comes back offering a better deal. After I first said no to Daniel he "spoke with his manager" and I was offered a lower price and additional month, which changed my mind and I accepted. Offer the best you have up front and cut out the "let me speak to my manager" part. Once again, I am pleased with Daniel and my contract.

Bruce ** did a great job clearly laying out options and gave me a great deal on my home warranty. He is an excellent customer service rep. He was responsive, articulate, helpful, flexible, and very courteous. I would recommend others use Bruce and the Select Home Warranty company for their home warranty needs. I look forward to a long and lasting relationship with Select Home Warranty and trust they will continue the excellent service that Bruce provides on my initial call today. Thank you Bruce!

Big shoutout to Mark ** for the great customer service. Very helpful during the whole process of my purchase of a home warranty. This was my first time buying a home warranty and it was a very smooth process. He answered all questions I had and I would definately refer others to purchase from Select Home Warranty. Thanks much to Mark for the great customer service and smooth process. Great value for the cost. Thanks again.

Garbage Disposal - Customer service was very good and friendly. Everything was fast and perfect on the phone. It took 2 days to get the email telling me I was approved and get it replaced and I will get the money back. Thank you. I would recommend it to friends. I haven't replaced the broken item yet but I'm very sure once I replace it I will get the money back like they told me in the email. Thank you so much again. I hope everybody get the same experience as me. Have a great day everybody.

I would not recommend this company at all. I put in a service call online on January 10, 2019. I called on January 11, 2019 to check on the status because no one called me to let me know what was going on with my claim. I was told it takes 24-48 hours. So I called again on January 13, 2019 because still no one had contacted me about my claim. I was told that the website was being updated and they would have to take my claim over the phone. So they took my claim and told me I should receive an email shortly, needless to say I never received an email. Called the company back on January 15, 2019 to find out the status on my claim and was told that my claim was denied because they don't cover water leaks from an HVAC system. They just cover certain parts. My thing is this, how do you know where the leak is coming from if you don't come out to survey what the problem or even if it not a problem with one of the items that you do cover.

Adam was professional and helpful. I shopped several warranty offers and found Select to be the best for my client in terms of value and coverage. As a Realtor I will likely recommend use of Select to other clients providing that this client Julia ** has a good experience.

He explain the coverage real good. He told in detail how they would send someone to fix or replace with only very low service fee. He also explain about the coverage on air condition, especially important. If cannot fix they would replace with only low service fee. I, most of all like the coverage on washing machine and water heater which I had to replace two years ago if I had this warranty. Would only cost service fee. He said they would have a service person to respond very quick. To me that is very important.

I am new to the service and excited to make use of this great service. I have not yet received my package but am sure it will come in the mail shortly. I really look forward to discounts and yearly maintenance checkup services that may be provided.

I signed up with them a year ago for my property. I was promised courteous and attentive customer care with fast service from good, licensed contractors. Also I was told I would be allowed to choose my own contractor and they would reimburse me the funds I was out of pocket in excess of the $45 deductible in a 'timely' manner. Let's see how well that has worked out:

Our salesperson William ** was exceptional. We are covering all aspects of the home and now we can rest easier in case something stops working. He answered all of our questions well and made himself available for the future. I would recommend him to anyone seeking a home warranty. We especially like this about the policy: "Is there a limit to the number of repairs Select covers? No, Select Home Warranty allows an unlimited number of covered repairs."

Fred ** was extremely helpful in explaining your policies and in helping me find the best possible price for my needs! He also explained the process for making a claim and how simple it is. Claims are accepted 24/7. This company has been on the market long enough to earn a good reputation, which is what made me look into it in the first place. So far, it has been doing business with your company!