Select Home Warranty Reviews

I highly recommend Select Home Warranty. They sent a contractor to repair the stove for me. The contractor was very professional and knew what he was doing. He found the issue and ordered the replacement part for me. Once he had the part he came back to repair the stove. I highly recommend Select Home Warranty. They clearly know what they are doing.

Making a claim was easy. Just went online and submitted the information about my pool pump malfunctioning. Someone called within an hour to schedule an appointment for the next day. The person who came out was on time and very professional. A pool pump was repaired the next day.

I am happy with Select Home Warranty. All my repairs were made quickly and professionally. I had no issues with my claim processing. Everything was handled in a timely manner. The staff are nice to speak with.

The service from start to finish is great. The staff are very friendly and answer all your questions. The technician who was assigned to repair the dryer was very professional and knowledgeable. Repairs were completed quickly and the area was left clean when he left. The dryer has been working brand new since then.

Several weeks ago we had issues with the washing machine. A claim was processed by SHW and a contractor was hired to do the repairs. Since then everything has been working very well. We are very happy with the warranty from Select Home Warranty.

Filed my first two claims after being enrolled with them for four months. They promptly assigned service providers. One electrical and one for my fridge. After 2 days the electrical contractor (Air Solutions) contacted me and set up appointment between 2-4 on Friday. I left work early and waited. They never showed up. Kept calling them but no answer. Finally called select and they assigned another company (Taylor Electrical Services). Electrician showed up on Monday. Took $45 before start as this is their policy. Diagnosed couple of issues. I had a missing ground in bedroom and not a separate gfci in garage. Said fixing grounding issue is time consuming. Called select and select refused to cover the cost! Electrician told me to give him another $40 and he install a gfci in garage! But grounding issue is difficult. This guy didn't even open at least one of the plugs to see may be the ground wire had come loose. Such a crook.

This is my third claim filed with Select Home Warranty. The contractor they sent was very professional. He explained the problem and how he was going to fix it. I am very happy with the warranty and the contractors Select Home Warranty sends to me.

By far the best warranty company I have ever dealt with. Thank you Select Home Warranty!

Select Home Warranty sent a contractor to my house to repair the washing machine when it was not working well. The contractor was very polite and explained what was wrong and how it happened. After the repair was completed he gave me some tips on how to prevent the issue from happening again.

We had some ongoing problems with our dishwasher. So I decided to contact Select Home Warranty. They ended up sending a great contractor to my house who quickly repaired it for us. The service was very professional. We have only had pleasant experiences with Select Home Warranty.

The service technician that came out found that we actually needed an electrician. The electrician found the problem and solved it. In each case the men were professional, timely and accurate. I have use Select Home Warranty for a year now and have experienced nothing but the best.

I have submitted numerous claims for covered items. They have denied each one for whatever reason they see fit at the time. My garage door opener was denied due to the fact that it still worked, not correctly mind you - but it worked. My enclosed eco flush toilet tank started leaking. That was denied as per Select the leaks didn't happen due to normal wear and tear??? Okay, I guess it was the underpants gnomes... seriously? This was just the start... Select Home Warranty is a shady scam. American Home Shield is much better.

We've had Select Home Warranty for many years and they are one of our best investments. The service is always excellent, the technicians are all friendly and knowledgeable, and there is never any problems after the work is done. If you do not have a home warranty this is the best place for you and your home.

Great service and timely with technicians who not only know their job but are very personable. We've had SHW for 3 years and we have used the service several times and it really is a great investment for you and your home. If you do not have a home warranty this is the place to get the best.

My washing machine broke. Select Home Warranty sent a technician to my house to fix it. The technician needed to replace a part which had to be ordered. Other than that the service was professional and quick. The work completed was very good.

I am a Realtor and have been selling Select Home Warranty warranties for years with great reviews from my clients. I finally bought our family one and it has been great! Gives you a peace of mind knowing if anything goes wrong they are here to help! Great decision!

I called Select Home Warranty when we began experiencing plumbing issues. They got in touch with a plumber in my area to come down to my home. The plumber who came was very experienced. He knew what needed to be repaired and went straight to work. He was very nice.

When I received my policy the sales rep Richard, he put the policy in someone else's name. I had to call him twice to correct the issue. Richard also told me that they will take the monies out on the 11th of each month but I told him that I get paid on the 22nd. Richard stated that he will take it out on the 22nd. I made a claim on a refrigerator the following month. The claims dept told me that being that billing didn't receive payment on the 11th then it lapse and they couldn't honor the claim. I told them Richard said it was ok to take it out on the 22nd but they still wouldn't honor the agreement. I told them I would submit a claim for a washer and I had to pay a 45 deductible. I then get an email from claims dept telling me that they will only pay 50 of the repair cost. 50.00 towards a repair cost when I had to pay out a 45.00 deductible, does that make sense? That means I'm going to have to repair it myself! RIPOFF COMPANY.

This company, maybe like any other home warranty companies, has a very detailed contract covering almost everything in appearance. But when you read it there are all kinds of clauses and exclusions that they refer to them to deny your claims. Even if something is not excluded, they'd say you didn't maintain the appliance or the unit properly. (You have to show 3 years of maintenance record!) Once you show previous repairs and maintenance records, they'll find something else to say: this unit had previous repairs and works done on it, it is not covered! In any case, they'll make sure to find something to get away with the repair. You have already paid their contractor to come out, now you have to bring and pay somebody else to fix your problem.

I love Select Home Warranty!!! Thank you! 5 stars!!

We were having issues with the refrigerator. I filed a claim online and SHW processed it quickly and sent a contractor to my home. The contractor was very professional and courteous. He was able to find out the issue and repair it on the spot. I saved hundreds of dollars by using Select Home Warranty. I could not be happier with the warranty and the service.

Select Home Warranty responded quickly to my email regarding my garbage disposal. The contractor called within hours of my email and schedule an appointment within a couple of days, working around my schedule. He was quick and efficient to replace the disposal.

Select Home Warranty is a life saver. When our air conditioner started acting up in 100 degree weather they assigned a contractor who is quick and efficient. We have used Select Home Warranty for years and have always been pleased with them!

The service is great. The staff are polite and friendly. They answer all your questions. I haven't filed a claim with them as of yet but so far I like what I see.

I chose Select Home Warranty for a duplex property I purchased. This is the third time they refused to cover a claim. This last one was a plumbing emergency with potential flood. I forgot I even had a warranty. It was a Friday night and I called a maintenance company I know to come out immediately. Then I left town for a week. Upon returning, I contacted Select Home Warranty, telling them I completely forgot I even had a warranty and then was traveling. They refuse to cover this issue saying I didn't file a claim in time. It's crap. They don't practice what they preach but they're sure good at selling you a policy. I do NOT recommend using them.

The staff at Select Home Warranty are very nice. They are friendly and answer all your questions. I am very happy with the service and warranty.

It was about a month ago. My Air conditioner went out. We called Select Home Warranty that day. The next day the contractor was out and the A/C was fixed the following day. I would call that OUTSTANDING customer service.

The contractor's response was great, coming the next day after I reported the problem. He was also on time for the appointment. He quickly found the problem, had the needed parts on his truck and had the air conditioner up and running in about 30 minutes.

I had some issues with the dishwasher. I contacted Select Home Warranty and filed a claim. They processed my claim quickly and sent a contractor to my house to make repairs. The service was very reliable and efficient.

I like the convenience of using Select Home Warranty. I like being able to make the phone call or log on to the website which is easy to navigate to file my claim. The contractors that they use are professional fast and efficient. I am very happy with Select Home Warranty.

I had some issues with the washing machine recently. Select Home Warranty were quick to act and sent a contractor to my home. The contractor was very professional and knew what he was doing. He quickly repaired the washing machine and had everything working as new. I highly recommend Select Home Warranty and the services they provide.

The customer service is great!! When I call in to place an order for a broken appliance customer service get in contact with a local technicians to get the job done and I appreciate that from Select Home Warranty.

We had a dishwasher problem and we called for a repair. The repairman called to tell us when he would be out and he showed on time. Explained the problem, ordered the parts, came back to place new part but said the part sounded broken and ordered another. When he came to place the 2nd part all was right. I tell everybody I talk to about home repair, "You can't go wrong with Select Home Warranty."

The contractor contacted me shortly after I submitted a request for repair. The problem was resolved within one week and the contractor removed all old parts and left the area clean. The customer service department was good. I am glad I chose Select Home Warranty instead of another service because one of my associates have another home service and she is having difficulty with them.

The person I initially spoke to on the phone was understanding and empathetic. I was quickly paired with a contractor in my area. The contractor and I made contact and he was quite professional, timely, and did quality work. I highly recommend Select Home Warranty.

It has been a while since we last used your services, but I call for two different reasons on two of my homes and I was pleased. Fast, friendly service by both you and the contractor that came out to service our unit. Thank you Select Home Warranty.

I've waited a good six months to write this review because I wanted it to be even-tempered and without emotion. All I can say without hyperbole is beware. I bought a five year plan after having a very impressive sales call with one of their agents. They never fixed anything and never paid for anything and their customer service was condescending. They always found a clause which was in direct contradiction to what their sales rep had stated with clarity. I then tried another major home warranty company and not only did they come out and fix my HVAC within a month of me signing up, they paid for the whole thing and with a smile, too. What a contrast. So not all home warranty companies are alike. If anyone wants to discuss my experiences in detail with Select Home Warranty, I'll be very happy to correspond with, or even speak with you.

The contractor was knowledgeable and really explained the complexity of the problem to me. They scheduled the replacement of my AC in a timely manner and replaced it with minimum disruption of other work I was having done. I am very happy with my warranty from Select Home Warranty.

Select Home Warranty called contractor for me when the water heater broke and leaked. I was really happy because I didn't know what to do. Contractor was timely, courteous and had new water heater installed same afternoon. Highly recommended.

The last claim I had with Select Home Warranty was a very good one. The contractor came to repair my washer. Water would not spin out and ultimately parts were needed. However what most impressed me was the time and detail that the contractor took to assure the proper working of the washing machine. It appeared the washer had to almost be taken totally apart, but even so it was all handled well, my house was not disrupted, the contractor cleaned up behind himself and the part/parts were ordered efficiently. My washer works well now. Thank you.

Contractor contacted me quickly, came to diagnose problem right away, ordered parts and returned to repair problem very efficiently. Customer service was friendly and efficient, and I was very satisfied in the entire process. Great overall service from Select Home Warranty.

Problem was resolved in a timely and effective manner. I have no complaints regarding services rendered. In fact I always refer Select Home Warranty to my family and friends when they have had problems with their appliances due to my experience.

I have had several contractors. All of them have been great! They called before, were on time, explained the circumstances to me at the time. I appreciate the courtesy and cleanliness of the contractors.

The company Retention dept. supervisor is speak most of the time and doesn't listen to you. I called to cancel my plan as it says on the contract no cancellation fee and no penalty. I paid $975 for 3 years and I had this service for 18 months. I did not make any claim in last 18 months. They want to charge me prorated which is understandable. With that prorated amount should be 975/36 month = 27.08 per months and I used the service for 18 months so $487.44 should be prorated charge. But, what they are telling me now that their monthly average charge is $45 per month which doesn't say anywhere in the service plan. They just said $975 for 3 yrs. I don't know where they are coming with $45.

Service was excellent with no problems on either end. My water heater went out and the same day, they came and fixed it. If that's not fast and reliable, then I don't know what is. Contractor was clean and efficient as well as knowledgeable. I am very happy with the quality and services from Select Home Warranty.

The furnace at our farm house in North Idaho needed a repair. We had just changed 4 properties to SHW. Nowhere, when we enrolled with the company, were we informed that we would need 3 years of maintenance records, including technician's reports, or they wouldn't pay any more than $150 for a claim. It is in the fine print of the extensive contract. Needless to say, we are switching all properties to a different company.

Excellent customer service! 5 stars!

We recently had issues with our hot water heater. I quickly filed a claim on their website and SHW ended up sending a contractor to my house. The contractor who came out was professional, courteous and knowledgeable. He saw the issue with the hot water heater right away and was able to repair it.

When we contacted them with an electrical problem, they demanded our home inspection to show that we had an adequate electric box, which was sent. Then they demanded proof the breaker box had been replaced, so we took a picture and sent it. He said that wasn't good enough, we needed the receipt, which the former owner had, not us. Finally got a supervisor on the phone who said they would send somebody out. They send Honey Do for water and electrical. The service said "Your outlet doesn't work", that's why we called. They said a drip through the floor would require the shower being taken apart (fixed with liquid nails and caulk), and for the water they looked at the meter and said "must be the meter." They did no testing.

My experience with Select Home Warranty went forth with speed and great service. We had no problems with making an appointment to fit into my schedule, they arrived on time and fixed the problem in a speedy manner with politeness, cleanliness, left no mess for me to clean up! This was my first experience with Select Home Warranty; was so happy I have joined them in keeping my home in good order.

We had placed a call for service via the website and the contractor assigned to repair our AC was unable to get to us right away. We contacted Select Home Warranty and they understood our issue and were able to locate another contractor that was able to show up much quicker. The contractor was courteous and helpful and had our AC unit repaired so we could sleep comfortably. Amazing.

The Plumbing Contractor was superb. Area was well cleaned & he was very professional. He was able to come out within a few hours to our home to fix our broken hot water heater. Select Home Warranty made sure to provide me with only the best contractors. I highly recommend them.

Beginning with Select Home Warranty customer service they always help with any problems with expertise and it is a pleasure to have to make the original contact. The contractors are very courteous and polite, being on time and are very knowledgeable solving the problem in a timeless manner.

Recently I've had repairs to our dishwasher, clothes washer, and dryer. The repairs could not have been any easier. After I reported the needed repairs online with Select Home Warranty, the companies called me to make appointments, and the repairmen showed up on time. All repairs were completed quickly, and I couldn't be happier!

The problems at my three homes were resolved promptly. Select Home Warranty sent out contractors each time who were qualified and professional. Repairs were completed quickly and without any issues. Parts that needed replacing were quickly approved and installed. Great service, good turnaround time, and excellent qualified professionals.

I recently had to call because my air conditioner had gone out. They scheduled my appointment for as soon as possible and the company they assigned were very nice and professional. He came out and had it fixed within 20 minutes. Very nice and did his job well. I highly recommend Select Home Warranty.

I highly recommend SHW. The staff are professional, courteous and efficient. All claims submitted have been handled professionally and efficiently. Each time a knowledgeable technician was sent to my home to make repairs. I am very satisfied and happy with this warranty and services.

We had some issues with the HVAC unit. SHW was contacted right away and a claim was processed. They sent an HVAC specialist to our home who was able to determine the issue and repair it on the same visit. The only cost that I incurred was the $45 deductible. I saved several hundred dollars with this warranty. Great company!

Select Home Warranty is a great company! They processed my claim quickly and sent a contractor out to my house to make repairs. I am very happy and satisfied with this warranty. Highly recommended!!!

I recently filed my first claim with Select Home Warranty. The claim was for my washing machine. The representative who answered the phone was very polite and friendly. They took down some information and processed my claim. They ended up having a contractor come out to my house to make some repairs. The contractor was professional, courteous and polite. He explained what the issue was and what needed to be done for the repair. As of now I am very happy with this warranty company and the services provided by them.

Needed repair to my stove oven and agent was very helpful in obtaining the repair. The representative was extremely helpful in getting the repair completed. They sent the proper contractor who was professional and respectful.

Our clothes washer stop working. It would agitate but wouldn't empty. We called in for a repair. The service representative came in went to washer and knew exactly what was wrong. A switch for when the lid was closed to start the emptying had warned it out. He had the part changed out in no time at all. He was so knowledgeable and so polite. I would gladly have him come for repairs again.

I was most impressed by my experience with SHW. The service personnel was very confident and diagnosed the problem with our refrigerator and immediately set about to correct the issue. The matter was cleared in minutes and the serviceman was gone, leaving behind a repaired appliance and an orderly area.

We have had a few repairs needed within the last year. Every time we experienced fast, friendly, knowledgeable service. The repair or replacement was taken care of quickly and efficiently. I'm so thankful for this home warranty!

I must have selected the WORST home warranty company in choosing Select Home Warranty. I've had to contact them numerous times to get results. They either do not respond to my questions, are rude and unprofessional or don't cover my claims. I am EXTREMELY dissatisfied with this company. I would not recommend them to anyone. Because of my experience with them, I don't know if I will ever purchase another home warranty with any company. My hot water heater tank burst and they told me they don't cover "leaks" without even scheduling a contractor to come check the problem. Obviously, if anything happens to a hot water heater, it will leak because there is water in the heater! When I demanded that they schedule a contractor, they referred me to a plumber more than 30 miles away which does not "come anywhere near the City." This is the second time I have had to find my own contractor.

Select Home Warranty made it very easy to talk to and made sure my situation was a priority to them. The contractors were very professional and on time. They explained what they were doing step by step and made sure everything was back in order as if they were never there.

My heat went out on the coldest day and night of the winter season Nov. 20, 2015. Around 9pm I called Select Home Warranty and was told they would try and send a repairman out. I was asked if there was any one in the house a senior over 66 or a child 5 years or under. My reply was yes. I was then told if I did not hear from them within 2 hours, I was to find someone locally and pay for the service and they would reimburse me. I did not hear back from Select Home Warranty. A repairman made contact the following day. By this time I had found a local contractor and fixed the problem. Customer service has never call back when promised. I have not been reimbursed.

I got a quick response to my request for service. The contractor was prompt and professional and assessed the problem and fixed it as soon as possible. The cooktop that needed replacing was ordered and installed and the contractor cleaned up and did a great job.

Our refrigerator was breaking down on us one weekend and it was not keeping our frozen foods or the cooler. We called a service request by phone and had a very professional representative. Within 24 hrs we received a call from the service company. We had the refrigerator working in no time.

Select Home Warranty gives excellent customer service. Whenever we contact them needing service it is always very efficient. When in 2-3 days we have answers to our problem. The service providers are professional and on time within the time frame they give you. Very happy with this company.

We had a problem with the plumbing in our bathroom. The contractor arrived on time. He was well prepared with the right tools and repair parts. The plumber informed us of the problem and was able to repair the issue. He cleaned up after he left/was done.

Select Home Warranty has been quick and easy to use for the 7 years I have had their services. Typically the wait times between reporting an issue and the service provided is minimal and I have not had any negative experiences. I highly recommend them.

This warranty has worked well for me so far. The A/C people and the pool repairmen knew what they were doing. Both were very professional, courteous and efficient. They repaired everything professionally and maintained a clean work environment.

I paid Select Home Warranty upfront for two years of service for the cost of $699. When I received the contract I called to cancel my agreement and get a refund. A manager talked me into staying and told me he would give me the first service call for free and if I didn't like the service at that time I could request a refund at that time with no penalty. Seven months into the contract my dishwasher stopped working. I called and placed a claim. I received an email stating that a repair company would be call to schedule an appointment. I was never called. I called Select Home Warranty again, they asked me to call the repair shop and set up the service, I did. The repair guy came out, told my wife the problem, took pictures of the dishwasher and said he would send the information to Select and get the repair approved. I called Select a week later to asked about the status of my claim, they said I needed to send pictures of my dishwasher to them, so I did.

Scheduling and accomplishment was lightning fast and worry-free. The tech showed up explained everything fully, completed the job in a timely fashion and then gave us some money saving tips in the event this happened again.

Select Home Warranty was very responsive to contacting a contractor to repair kitchen appliance. It took the contractor several attempts to find root of problem, but stayed with it until appliance was fixed. Very professional, highly recommended.

I have been an Select Home Warranty customer for seven years. The last service call which was a couple of months ago was no different than the first - timely and expert service. The service company worked with my schedule and performed the service very quickly. At completion of the service call the contractor cleaned the area cleaner than when they started.

I filed a claim online for our hot water heater. I received a response stating that a contractor will be in touch with me. The contractor came out within a reasonable time. He was courteous and the job was finished quickly. The quality of the work was very good and there have been no further issues since the hot water heater was repaired.

All issues that I have had with my home so far (both heating and a/c) have been met with a quick response time by the contractor and speedy resolution of the problem. The issues were not major in both cases, but the repairmen were very helpful and willing to return several times to ensure the issue was fixed.

We called for a washing machine repair. The contractor called us back within a day and scheduled to come out within another two days. He was friendly and professional. He identified and fixed the problem in less than 15 minutes. We couldn't have been more pleased.

We had a very good experience with the electrician, who was prompt, courteous, and skilled. He diagnosed and fixed a small wiring issue within 10 minutes of his arrival, and explained his process too.

The time of response was very quick from Select Home Warranty. The contractor called me the same day and set up an appointment for the following day. The assessment was done quickly and a part was approved and ordered as it was not a stock item. The part arrived the following week and was installed the day after it arrived. Since then the washing machine has been working very well.

I love SHW! I have recommended it to my friends. I feel safe knowing that if something goes wrong with my house, it is covered! I have called twice and both times I was treated very well. The service was professional and in a timely manner.

My contractor arrived on time and was neatly dressed. He was polite and addressed the problem without hesitation. He explained the process he would use to correct the problem. He finished the job in a very timely manner.

I had a policy for 2 years now. I had my first claim recently and it went very well. Select Home Warranty representatives are very professional and courteous. They processed my claim quickly and they sent a contractor to my house. Repairs were made within a few days and everything is working very well. I am very happy with the service and the warranty.

I had a claim filed with SHW when my washing machine was acting up. SHW processed my claim pretty fast and sent a technician to my house. The technician was very efficient and polite. He looked at the washing machine - good and found the issue. He was able to repair it for me. Service was quick and professional.

This company has been great since we bought our home. We have used them a handful of times and it's always a smooth process and the issue is resolved quickly. We have already renewed once and will definitely renew again.

This was my first time having to use a Home Warranty and I felt they responded right away and got me set up with a contractor to come out and look at my furnace. Very professional and follow thru. So I loved it. Thank you.

I was having some ongoing issues with my washing machine. I had a claim submitted on the SHW website. I heard back from someone telling me that a contractor will be in touch with me. The next day the contractor came out to see the machine. He ended up replacing a part in the machine. It now turns on and works very well.

The personnel at SHW were very courteous and promptly gave me an answer on my question regarding a repair. After the initial conversation, they called back the same day to reconfirm that the repair had been approved. I received a check within a week. It is such a pleasure to work with courteous and competent representatives of a company. I wish this happened more often. I would not hesitate to recommend SHW to anyone in need of a home warranty.

Affordable, fast, professional service with an extremely simple claims process. I appreciate the fact that I can talk to a human being, not a computer, AND can choose NOT to use a service provider that I was unimpressed with previously. I would recommend Select Home Warranty to any homeowner.

Please do not use this company. They scammed me out of $200. They sent someone out to collect $45.00 for me to come see what was wrong with my air cond. The person collected the money but never came back to fix the unit. They did not send anyone else out to fix the unit. I told them I want a refund I paid for a year. I cancelled in the first month and they took $200 in cancellation fees etc. Which is almost half of what I paid for the whole year. Please research and use another company - they are unprofessional and unethical.

I was having trouble with the washing machine recently. I submitted a claim online and heard back from a representative that a contractor will be calling me. The contractor came out the next morning and found the issue right away. He fixed it by replacing a small part and had it working as new again. The service was quick and professional.

Affordable, fast, professional service with an extremely simple claims process. I appreciate the fact that I can talk to a human being, not a computer, AND can choose NOT to use a service provider that I was unimpressed with previously. I would recommend Select Home Warranty to any homeowner.

We had some issues with the pool equipment. SHW was contacted right away so that a claim could be filed. Once it was processed they sent a pool technician to the house. The pool technician was professional and courteous. He went straight to work and was able to repair the pool pump for us. Fast service.

The contractor came within the designated time frame. He was knowledgeable about my washing machine and knew exactly what was causing the problem. He had the necessary tools with him and the extra parts needed. He allowed me to watch as he repaired my washing and answered all of my questions. The repair took little time and was thorough.

I own a few homes and each home is covered with Select Home Warranty. They are always out to service my appliances when needed. No hassles, no games. They service on time and professionally.

We have had Select Home Warranty since we moved in our new home 2 years ago. We have had to call them several times for things ranging from heating and cooling to pool pump issues. They have been fantastic! They never give you a hassle about covering the repairs as long as it's something covered in your contract. The service technicians they have sent have all been great. Everyone was professional and do quality work. I would never buy another home warranty if it is not a Select Home Warranty.

I am very happy with the service. The staff is professional and courteous. They answered all of my questions and gave me a run down of the claim process. They sent a contractor out to me when the dishwasher was not working. They did everything they said they were going to do. Service was great from start to finish. We are very happy.

We called for a washing machine repair. The contractor called us back within a day and scheduled to come out within another two days. He was friendly and professional. He identified and fixed the problem in less than 15 minutes. We couldn't have been more pleased.

DO NOT PURCHASE A HOME WARRANTY FROM THIS WORTHLESS COMPANY! Submitted a claim on Saturday and was told I would receive an email 24 to 48 hours with contractor information. Monday comes around and receive a call saying they're processing my claim and would have to wait another 24 hours before getting a contractor. It's Tuesday and still no email. I called to get status and now being told that my claim is being denied because of some BS loophole. Worst home warranty in the planet. Spend the extra $50 to $75 and go with Landmark or American Home Shield.

I had a warranty with SHW for about 3 years now. I have filed a total of 4 claims. Once for my washing machine, dishwasher, air conditioner and plumbing issues. The most recent was the plumbing issues. The claims handling time and process was outstanding. The staff are very polite and friendly over the phone. They processed my claim quickly and had someone come out to me as soon as possible to make all the necessary repairs. I am happy I took the plunge 3 years ago to buy this warranty. It has come in use and had not disappointed me in the least. I highly recommend this warranty.

I had an issue with one of my appliances and made a request online. I received a call not too long from that from a very polite lady verifying my request and details. She was very thorough and courteous of my time and even educated me on other option I have for service. Once the service tech came out he showed up within the stated timeframe, fixed my issues, and he cleaned up after himself. That was a first for me because most techs will say they fix your stuff and leave everything else to you. This gentleman stayed and explained what he had done, showed me his work, and once I was satisfied he thanked for me. Great service all around.

The service man was on time, polite and thorough. He replaced my filter on my A/C unit and checked it out.

The services provided by Select Home Warranty is very good. The staff processed my washing machine claim quickly. They sent a professional technician to my home to repair it. The technician was professional, courteous and thorough. Great customer service all around.

We had some issues with the air conditioner. I had a claim filed and once the contractor came out he went straight to work. He was able to make repairs on the air conditioner and had it working perfectly. I am very happy with the staff and services from Select Home Warranty.

I am new to Select Home Warranty warranty having changed from another provider. Unfortunately, I experience a plumbing problem in my kitchen. I was reluctant to call Select because I thought I would get a lot of questions and scrutiny. Thank God, this did not occur. My claim was submitted via the internet and the repairman called me shortly thereafter. In less than one week, my problem was resolved.

This has worked well for me so far. The A/C people and the pool people knew what they were doing. Both were very professional and did not mess around. They were very professional and put things away.

The last time I had a service call was to replace a stove coil that was not working. I used your online service, and my reply came immediately. My service was done within two days by a knowledgeable contractor, and I was very satisfied with the work.

My washer was not working. I called SHW to put in a claim. It's an easy process to make appointment. Repair company was quick to respond. Technician was very knowledgeable and quickly made the repairs. Extremely pleased with the overall process.

We had some issues with the a/c unit at home. I filed a claim online with SHW. I heard back within 24 hours that a contractor will be in touch with me. The contractor contacted me the next day and scheduled an appointment. The contractor was professional and polite. He explained what he was looking for and doing the entire time. He repaired the a/c unit for me the same day. So far I have been very happy with this warranty.

Service is very good. Staff at SHW are very efficient and professional. Claim processing is surprisingly quick. Contractors who are hired are professional. They send someone to my home to repair the pool. When I first bought my house the pool was one of the main reasons I bought it. I took a lot of pride and care on the pool. That is where most of my family gathers. So when the equipment stopped working I rushed to call Select to file my claim. They right away processed my claim and had someone come to my home the next day. The pool repairman was able to fix the pump without any problems which made me very happy. Good warranty, good staff, good contractors.

The plumbing around the house was acting up. Constantly getting water backups. I contacted Select Home Warranty and filed a plumbing claim. Within 24 hours Select Home Warranty had sent a plumber to my home. The plumber was thorough in his inspection. He repaired the area that was causing the water backups and gave me some advice/tips on how to prevent this problem from recurring. Two thumbs up.

We were having trouble with our a/c. I filed a claim with SHW. They took down some information about the a/c and said that a contractor will be calling me to schedule a visit. The contractor came when exactly at the scheduled appointment time. He went straight to work and was able to repair my a/c. He was professional, courteous and efficient. Outstanding customer service.

A+++ This company has saved me much time and hassle with little repairs for my home! Out of the three times I have used them, they have impressed me with their level of service and it has been just a wonderful experience. I don't know why I didn't have coverage sooner!

I was really happy with the service. The staff were really friendly and nice. They processed my claim really fast and sent an amazing contractor to my house. The contractor was professional and knew a lot about dishwashers. He was thorough and explained what happened and what he was doing the entire time. He even went out of his way to make sure that everything was clean before he left.

I purchased my home a few weeks ago. The seller is paying the premium the first year so all policy info went to them. I had lukewarm water so investigated the water heater. I took off the cover to the temp gauge and the insulation was on fire. Looked like it was touching bare wires. I emailed a claim to Select per their web page. No one got back to me until the next day. The customer service rep asked for more info, which I gave her. She said I would hear back within 24 hours. I did not hear back so I called on day 4 after the problem. I spoke with a very nice man who told me that it hasn't been 30 days since my policy took effect so policy is not active yet. I had no idea this was part of their way of doing things, especially since they advertise "first month free". Since I never got the policy, I had no way of knowing.

I was having issues with my dryer. I called SHW to file a claim. They processed my claim right away and sent a repair man to the house. The repair man found the issue right away and needed to replace the vent. Once the vent was replaced it was working perfect. I am very happy with the service.

I would recommend this company. They stick to their word. I was sent a contractor on time. Repairs were completed within the time frame provided. I have also been reimbursed exactly when they said they would.

At first I thought that I wouldn't need to get the coverage but I was convinced otherwise when a good friend of mine suggested otherwise from their personal experience. I did research and chose to use their provider Select Home Warranty. So far I only had a minor claim with my dishwasher and they were all around accommodating. Even had the technician arrive at my home the next morning. This warranty is good if you're not looking to pay for each of the appliances that malfunction in your house.

The overall service is good. The staff is very nice and the contractors are professional. So far I am content with the service.

Thank you for your great service!

We had to replace a broken microwave that couldn't be repaired. SHW staff walked us through the process and the reimbursement check was received in a timely manner. We've had SHW on two homes for over 5 years and this was the first experience with this reimbursement process. It went well!

The service is very good. The contractor who came to my home to repair the stove was great. He replaced the part that warmed up the oven. He was quick and efficient. I was very happy that Select Home Warranty uses very qualified professionals to make repairs.

Excellent. Just excellent. There are no other words to describe how great my experience was.

I reached out to SHW when the HVAC unit stopped working in the house. When the claim was submitted and processed they had a contractor come to my home. The contractor inspected the machine thoroughly and determined that a part in the motor had to be replaced. Once the part was approved by SHW the contractor came back to do the installation. The service was excellent.

We are very happy with this company. Good service. Good staff. Good contractors.

A friend recommended Select Home Warranty to us. The staff on the phone are very nice to speak to. They are pleasant and present themselves in a professional manner. All my questions were answered. I was not pressured into purchasing a warranty with them. I ended up buying my warranty through them and have been very happy.

I had a claim filed for my washing machine. Select Home Warranty ended up sending a contractor to my house. The contractor was very professional. He was able to fix the washing machine on the same visit. It turned out something was loose which didn't allow the machine to function properly. Select Home Warranty sent a professional and smart contractor.

If I could give this company zero stars, I would. We have been waiting over a week to have our A/C & heat motor fixed because they won't call the contractor back to authorize them to come out. They have been called 3 times by the contractor & twice by me. The "customer service" reps don't answer the phone or hang up on you. I have yet to talk to a competent person at this company. I have requested FOUR times that they change the phone number on our account from our real estate agent's number to ours & they haven't even been able to manage that. DO NOT get a warranty through these people!

I am very happy with the service. I was sent a contractor to repair the fridge when the motor wasn't running well. He fixed the motor on the spot. Very good service, fast and friendly company.

When my washing machine wasn't working I submitted a claim online with Select Home Warranty. When the claim was processed I was told that a contractor will be coming out to my house. The contractor ended up replacing a part in the machine and it now works very well. Thank you.

I am very happy with the quality of services received. The staff are very professional and courteous. Claims are processed quickly and reimbursements are sent out in a timely fashion.

SHW is a great company. They processed my claim for the fridge super fast. They had someone come out to my home the same day who fixed the fridge. I was able to salvage all the food inside and saved hundreds and hundreds of dollars. Thank you SHW!

I had issues with the washing machine. I submitted a claim and a representative got back to me to tell me a contractor will come to my house. The contractor called and came the next day. He found the problem right away and was able to fix it. I was very happy with the quick service.

I highly recommend this company. When our a/c stopped working they sent a contractor to the house right away who repaired it. No games, no jokes, they did what they said they were going to do. We are very happy to have a warranty with this company.

I purchased the platinum policy and additional coverages for my sprinkler system. I was very glad that I got that coverage in the end because when the sprinkler system was not working SHW processed a claim and sent someone to my home to fix it. They replaced parts and had it working perfectly. I saved a lot of money by having this extra coverage because I would have paid over a thousand out of pocket just to fix the sprinklers. Great service!

Called about a AC problem 03/14/2016, Customer service rude and not interested in helping us. They informed us that it would take 24 HOURS to assign and get a technician in touch with us. 3/16/2016 no call back from Select Home Warranty. We called and the customer service rep told us they see the request but still do not have a technician scheduled. 0317/2016 We called again and they still did not have anyone scheduled. We called our local AC contractor and he will be here in this morning or this afternoon. We would need to get our contractor in touch with Select to authorize payment. Select told me they could not get anyone (technician) to come out yet.

We had a claim put in for our air conditioner. SHW sent a repairman to the house who was able to fix the a/c. I was very impressed with the quickness of the service. Everyone was also really nice to speak to.

We are very happy with SHW. The staff is really nice and pleasant to speak with. They processed my claim fast and sent a technician to my house to fix the oven. The technician knew what needed to be replaced and took care of it right away. Everything was handled very quickly.

We are very happy with our warranty from Select Home Warranty. The staff are very nice and efficient. They answer all your questions and are very patient with you.

We highly recommend SHW. They have helped us several times this year with our issues. They sent out amazing personnel to repair the appliances. Very professional people. Everything is working great now and we could not be more happy.

I was having some issues with our air conditioner. I submitted a claim with Select Home Warranty. They sent a repairman to our home and he was able to find the issue and repair it on the same visit. He gave us some tips to help prevent this from happening again. He was very nice and professional. Recommended company.

We were having some plumbing issues in the house. I called SHW right away to file a claim. Once the claim was processed they sent a plumber to my house. The plumber was professional, courteous and efficient. He was thorough and experienced. He was able to locate the source of the issue and fixed it right away. The service was professional and good.

We were having issues with the stove. I submitted a claim online and SHW sent a contractor to my home. The contractor replaced the not working part and the stove is now working perfectly. I am very happy.

I submitted a claim for our washing machine. Select Home Warranty had a contractor come out to my home to make some repairs. The contractor was able to find the issue right away and had the replacement parts ordered. As soon as the parts came in the repairs were made and everything now works very well. The claim process was easy without any issues.

We submitted a claim for our pool equipment. Select Home Warranty processed our claim quickly and sent a pool repairman to our home. The pool repairman was extremely professional. He fixed the pool pump for us and it works very well now. Thank you.

I had a claim submitted for our air conditioning system. Once the claim was processed by SHW they said that a contractor will be in touch with me to come and take a look. The contractor who came out specialized in air conditioning which really impressed me. I was happy to see a company send you someone who knew what they were doing. Once my air conditioning unit was fixed the contractor gave me some tips to prevent the issue from happening again. So happy with this warranty.

The service from SHW has been very good. They are easy to deal with, process my claims fast and send good contractors to my home to make repairs. All my repairs have always been done very quick and they are all working perfect.

We were having some issues with the garbage disposal. I submitted a claim online and SHW ended up sending a contractor to my home. The contractor was very nice and professional. He was able to fix my garbage disposal quickly. We are very happy with the services.

The service was excellent. The staff at Select Home Warranty are very professional. They process claims quickly and send you qualified contractors to make repairs. 5 Stars!

I have been with SHW for 2 years now. I filed my first claim a few months ago with them. They ended up sending a technician to my house who fixed the appliance for me. I was also reimbursed for the replacement part by SHW right away. They are easy to deal with, process your claim quickly and are very nice.

I submitted a claim when the washing machine stopped working. The claim was processed very fast and they even sent a someone to my house to fix it. The repair man was really nice. He found what the problem was and he fixed it on the same day. I saved a lot of money with this warranty.

We submitted a claim when we were having plumbing problems. Select Home Warranty sent a plumber to our home right away. He was able to make all the repairs. The plumber was professional, courteous and efficient.

Our dryer was not working. I called Select Home Warranty as soon as I saw it was not working and filed a claim with them. They ended up sending someone to our house to fix the dryer. Everything was taken care of so quickly. We are so happy to have this warranty in place.

Highly recommended. The staff are so nice. They are pleasant to speak to, answer all your questions and process your claims within reasonable time. They sent out very professional contractors to make repairs for me over the years. I could not recommend them enough! 5 stars!

The contractors that SHW send out are excellent. Repairs are completed quickly and professionally. I have put in 2 claims within the past 3 years. Each claim was processed quickly. I didn't have any issues with the reimbursements of either claim. I could not be happier.

I submitted a claim with SHW when the washer went out. The staff at the company were really nice. They processed my claim and sent someone to my home. The contractor fixed the washer on the same visit. The housing had to be replaced. Everything works great now.

My hot water heater is leaking and needs to be replaced. SHW 'doesn't cover leaks'. Seriously?!?!?! What!?!? It's leaking (all over my basement, creating bigger issues) which means it's BREAKING DOWN. Needs to be replaced. I am SOL. I need to spend about a thousand dollars (of which I don't have - WHY I PURCHASED COVERAGE) to have a new one installed. I don't understand!! Where are they when you need them? How can a leaking hot water heater NOT be covered???

In dealing with Select be sure you are ready to read the fine print on the contract. Also be sure you understand the reimbursement process. In dealing with other warranty companies I would pay the deductible and the company would bill the warranty company for the rest. Not at Select. You have to pay the repair company and then submit the paperwork to Select. After 30 days you are supposed to get your payment. In my experience I thought I was out of the initiation period and was getting more of a reimbursement for the work completed on my garage door. I wasn't even though I had to submit the claim twice because the first company that Select gave me didn't do home warranty work and didn't have an account with Select. So after waiting a month I submitted again. New company and they were great. Garage door fixed.

I have filed a total of 2 claims since I purchased my warranty through Select Home Warranty. Each claim process was quick. The staff there are really professional. They do their jobs and they do it well. They send out qualified contractors to make repairs. I am very happy that my friend recommended Select Home Warranty to me.

I've always been very happy with both the SHW service and with the contractor who is sent to me. Questions are answered quickly, and service performed by professionals!

I have had Select Home Warranty for 2 years now. During that time I have filed 3 claims. Each time I filed a claim SHW always sent a contractor to my home quickly. All the repairs were made quickly and the staff has always been pleasant to speak with. I am very happy that I took the plunge and purchased this warranty. Highly recommended.

We were having some trouble with our air conditioning system. We called SHW and they processed a claim for us. They sent a contractor who was very prompt with his appointment time. He was professional and polite. The repairs were completed fairly quickly by the contractor. I was pleased with the turnout of the service.

I am very happy with the overall service provided by Select Home Warranty. The staff is professional, courteous and polite. They processed my claim quickly and sent someone to the house to repair the washing machine. The contractor was very nice. He fixed the washing machine and it's working great now.

We were having issues with our air conditioner. I called SHW to file a claim and the representative said they will have someone come out to our home. The contractor who came out to us was very professional. He fixed the air conditioner on the same visit and provided us with maintenance tips for the future. Fast claim service.

Select Home Warranty is the best company I have dealt with ever. I have had warranties in the past with other companies and I have always been disappointed. SHW is just amazing overall. From start to finish the staff are very professional and courteous. They process claims quickly and make sure that the work is done. The service is fantastic. Highly recommended.

I purchased the home warranty in April. I had a problem with my pool pump, they didn't cover it because I was in a grace period. I fixed it myself, they reimbursed me 150.00 bucks 8 months later. Fair enough. The second time I called my toilet was and the technician could not snake out the foreign object. The technician told us we needed a new toilet. At this point, I am ok with this because it should be covered. I call back and they tell me they don't cover camera scopes which they said the technician told them I needed. I found it hard to believe that I needed a camera as I have some experience with plumbing.

I purchased this warranty with all the additional products. When my sprinkler system wasn't working Select Home Warranty was the first person I called. I filed a claim with the representative on the phone. They said they will have someone come down to my home to inspect the system. It turned out that a small part needed to be replaced. The service was super quick. I could not be happier.

We were having some problems with our washing machine at home. I filed a claim with Select Home Warranty. They sent a technician to my home who quickly found the problem and fixed the machine in the same visit. I was blown away by how fast the service was.

I talked my mom into a home warranty and this was definitely the wrong one. Took them months to reimburse a small amount for a repair. They did not communicate well at all. The "reimbursement form" they sent was ridiculous and had to be notarized. It seemed to be written by uneducated foreigners or something. They didn't make sense or good use of the English language. I kept having to send them the same info over and over again. They didn't even seem to know who we were half the time. Don't waste your money on this.

I've been trying to get a service call for about 5 weeks now. Filed one online and after 2.5 weeks called them. Had an electrical and plumbing problem. Assigned both to a plumbing company who did not do electrical and further informed me that Select owed them money and would not come out. Phoned Select and told them and they assigned the same company to me. Called them again and after almost a day and a half still no word from a service company!

I was having some problems with my washing machine. I filed a claim on the Select Home Warranty website. I quickly received a response from a representative that they will be processing my claim. Shortly afterwards I got a call from a technician in my neighborhood wanting to schedule an appointment to come see the machine. When the technician came he saw the problem and fixed the machine right away. I was blown away with the efficiency of the service.

I have had a policy with Select Home Warranty for 3 years now. I could not be happier or more content with a company. They have shown great customer service throughout the years. They have always sent someone to my home to make repairs quickly. The people they sent were always licensed and qualified to do the jobs. Reimbursements and approvals have come quickly so that no job took too long to do. They are a 5 star company.

Our air conditioners were not working. My husband was in touch with Select Home Warranty right away. The representative on the phone was very nice and polite. They said that they will be in touch with someone in my area to come and fix the air conditioners. When the contractor came he was able to repair them on the same visit. He even provided us with maintenance tips. Service has been great.

I had some issues with the hot water heater in the house. I submitted a claim online and SHW got back to me very fast. They said that they will have a contractor in my area come out to my home to make repairs on it. When the contractor came he was very professional and polite. He fixed my issue on the same visit and everything is perfect.

Signed up on-line for quote from this company. Within three days received one e-mail, one text and over ten phone calls. After the third phone call, requested each time to be taken off call list for aggressive tactics and non-interest. Filed a complaint with the BBB and still received four phone calls after that. Contacted "Adam", a sales manager in NJ, who was rude and unsympathetic stating, "Filed a report with the BBB, really?" Since I have some free time, I'll make sure to spread the word to stay away from them.

The staff and service at Select Home Warranty is excellent. They answer all your questions, process your claim quickly, and send you very qualified contractors to make repairs on your appliances. I could not be happier to have this type of warranty in place.

We were having issues with the pool equipment. We contacted Select Home Warranty right away to file a claim. The representative on the phone was very nice. They processed our claim and said that they will have someone be in touch to come to our home. The pool repairman was polite and friendly. He went straight to work and fixed our issue right away. I am very happy with the warranty and services. Highly recommended.

Had some problems with our lawn sprinkler system at home. We purchased additional coverage with Select Home Warranty so that this would be covered. When the problems started we contacted them right away. They sent a contractor out to our home who was experienced with lawn sprinkler systems. He was able to find the root of the problem and fix it. I was so happy to have this warranty in place. Great service.

Our microwave stopped working. I filed a claim online and SHW ended up sending someone to my house to take a look. It was determined by the contractor that the microwave was not repairable. He was able to get me a new microwave replaced under my warranty. I could not be more thrilled.

At home we had some plumbing problems. Since we had this warranty in place I called Select Home Warranty. The staff first off were really pleasant to talk to, they were professional and very polite. Once my claim was filed and processed they sent a plumber to the house. The plumber also was very polite and professional. He found the source of the problem immediately and was able to fix the issue. I am thus far very happy with this warranty.

I filed a claim when my a/c stopped working. SHW sent a contractor from my local area to my home to repair the unit. The contractor was very professional, he fixed my a/c on the same visit. Highly recommended.

I submitted a claim online when my hot water heater stopped working. SHW took week action and sent someone to my home. The contractor was able to repair it quickly. The service was outstanding.

I filed a claim online for our stove. It was not heating up the food. Select Home Warranty processed my claim quickly and sent someone to my home. The contractor was able to find our issue and fixed it by replacing the non-working part. The service was quick and professional.

I am very happy with the warranty from SHW. They assisted me with my sump pump issue. They sent someone out to my home right away and they were able to repair the issue right away. I was so happy to have this coverage in place. Without it, I would have paid thousands of dollars to repair my issue.

We purchased this warranty with additional coverage for our pool. So when our pool equipment was not working I went and filed a claim with Select Home Warranty. They sent a pool repairman to our home and he was able to fix it by replacing a few parts. I was so happy that I paid for the additional coverage because I would have been paying out of pocket hundreds and hundreds of dollars to replace the parts. The service as well was really great. Quick and easy.

We are very happy with our experience. Select Home Warranty sent a plumber to the house when we had some problems. The plumber was very professional and resolved our issue. The staff at Select Home Warranty are also very polite and professional. I am very happy so far.

Amazing amazing service. The staff is just so easy to talk to. They are patient and respectful over the phone. They are super professional and process paperwork quickly. I have had only wonderful experiences with this company.

We were having major issues with the hot water heater in the house. My husband was in touch with Select Home Warranty right away. They took down information for the claim and sent someone to repair it. Everyone was so easy to work with. They listened to what we had to say, answered all our questions. The contractor who came to the house was very professional. Top notch service.

I am a real estate agent here in the local area and whenever I sell a home I always recommend that they purchase a warranty through Select Home Warranty. I have had a warranty with them for over 5 years. All my income properties have a warranty as well and there is no one else I would get. They file claims quickly, pay out reimbursements when they say they will, and they are extremely patient over the phone.

This company is a complete rip off. It's my own fault for not reading the small print. Just please read completely before you sign up.

Filed claim in October for washing machine. They had no one available. Told acquire own company. Did so. Filed reimbursement claim 12-4-15. Had to send pictures. Said okay and will process. Now 3-3-16 and still no reimbursement. Now asking for forms to be filled out. Told processing. Had Main house AC heat fail. Filed claim. Had to wait 3 days for someone to come. Found problem and reported to claims amount to repair. Did not hear anything about coming back. Called contractor for status. Said waiting on claims department for approval. Called claims and said processing.

Had some problems with the plumbing at home. I filed a claim and they sent a plumber out to me. The plumber was very professional. He went right to work and fixed our issue. The cost to fix our issue was more than what I paid for the warranty. I was so happy that I had this in place. I saved a lot of money with this warranty.

I called Select Home Warranty right away when my washing machine stopped working. The wait time on the phone was less than 5 minutes which was amazing. The representative was also very polite and professional. They took down all the information and then said that they will reach out to a contractor locally to come down to my house. The contractor came the next day and was able to repair my washing machine. I was really happy with how quick the claims process and overall service was.

We were having issues with the hot water heater so I called Select Home Warranty. They processed the claim for me and said a contractor will be coming to my house. The contractor was polite and professional. He saw the issue right away. He replaced the non-working parts when they came in and everything has been working perfectly since.

I am very pleased with the services. The staff at Select Home Warranty are very polite and professional. They answered all my questions about the type of coverage I would be getting. They also did not pressure me into buying a warranty from them.

Had issues with our HVAC unit. I filed a claim right away with Select Home Warranty. They ended up sending a contractor over to us who was able to make the repairs. We had to lay out the money for the contractor but was told that we would be reimbursed. Just received the reimbursement today in the mail. Glad I chose a company who stick to their word.

My pool pump wasn't working. I submitted a claim and Select Home Warranty sent a pool repairman to my house. He was able to repair it by replacing a part. I saved hundreds of dollars with this policy.

I ordered Select Home Warranty after going through several companies. The experience with them has been awful. Not only are the contractors unprofessional but I had to have more than one contract assigned to my account because the others failed to show up or even call me back when I called about their services. I recently called and asked to have a contractor fix an issue with my bathroom only to find it wasn't covered, so began searching for a new company that would fix the issue. Found one that would so I asked to be released from my contract with Select only to have them give me $16 back after I paid two years in advance with them taking $150 fee for bogus claims of loss incurred. How are you losing when I just lost a whole year's worth of services.