Select Home Warranty Reviews

I can't say enough about the excellent and prompt service that I received form Select Home Warranty. The service person gave us a call, set up a time that was good for us and then called to let us know he was on the way. The problem was diagnosed the service was rendered and all is well. This service is worth every dime I have spent for it.

I had issues with the washing machine. A claim was submitted and SHW dispatched a contractor to us. The contractor was polite, courteous and professional. He repaired the washing machine on the same visit. The service was fast and friendly.

I absolutely love Select Home Warranty. It has been convenient to be able to file a claim online and request service. I have been contacted with 24 hours from the service provider each time I requested service. They have been thorough in their repairs and even explained how to prevent wear and tear on appliances.

After hearing so many bad things about home warranty companies, I am pleased to say that Select Home Warranty has been amazing in each of our interactions with them. Their handling of the service requests have been immediate. The technicians sent to our home have been totally professional in their appearance and demeanor and have been prompt in contacting us and the quality of the work performed has exceeded our expectations. Knowing SHW is behind us allows us to sleep at night without worry about major repair bills. We highly recommend them!!

We have been very pleased with Select Home Warranty customer service. When we requested service, we promptly received an email telling us who was coming and when to expect their call.The contractors were quick to respond and fix the problem. When they had to order parts they were back to get them installed as soon as possible. They have always been polite and clean up when they leave.

It is so easy using Select Home Warranty for my home repairs. All I have to do is contact them and the rest of the work is done. SHW contacted the contractor and they called me within a couple of hours to set an appointment date convenient for me. The contractor showed up as arranged and took care of the problem. The contractor was very friendly and courteous.

Select Home Warranty helps make home maintenance a breeze. Work submission is a simple online process. My contractor contacted me almost immediately to schedule and was at my home within 2 hours. The problem was fixed and I was able to deal with my day without sitting around for hours waiting on someone to show up in some imaginary time window. We all knows those mean they'll get there when they get there.

I have not had to use the services of Select Home Warranty yet, but feel more secure in my home, knowing that if I have a major issue, then I am covered. I also have suggested them to my clients, and the ease in doing so, is appreciated. They have answered my questions clearly, and have responded in a timely manner, when they were not sure of the answer.

I have had Select Home Warranty warranties on several homes and could not be happier. They cover most problems, their contractors are always professional, knowledgeable, and timely. SHW customer service agents are also very courteous and helpful. The most recent time I used SHW was for a garage door issue. The contractor who came out inspected the garage door thoroughly and repaired it for me. He even came back the next day to test it out and make sure that it was 100% safe and good to use.

Had some issues with the a/c unit at home. Select Home Warranty sent a contractor to our home. He inspected the unit and saw that there was a part that needed replacing. He called Select Home Warranty right away and was able to get the replacement part approved. Everything was repaired in 3 days.

We chose and purchased Select Home Warranty in February of this year. A week ago each of our three central air units developed an issue. We called Select and a day later AC technicians showed up. The condenser on the main unit was leaking down thru the ceiling. I went into the 130-degree attic, found the extension return had broke loose after 15 years, and I bandaged it with a temporary duct tape fix. The technician took off the tape and said the problem was the drain being plugged. I told him that was not the problem and that the extension needed to be repaired with fiberglass tape and resin. They said they would have to check with Select before doing anything. They then checked a deteriorated duct on a second condenser and once again, needed Select approval. Then they checked our third unit which had been serviced in January, said it was leaking, and would need replacement. The next day we called Select and they had denied all three fixes.

Despite very polite customer relations people who answer the phone, the actual service this company provides leaves a great deal to be desired. On the two occasions we requested service, the delay was extended: in the first instance, it took a week; in the second, it took two. It's as if the contractors do not wish to do the work. In the first instance, the contractor wasn't even in our major metropolitan area. I would not recommend this company to anyone.

We had problems with our Whirlpool washing machine. We called and made an appointment. That afternoon, the dispatcher for the repair company called and made an appointment for the next day. He arrived as discussed. He was clean cut and very polite. We showed him washer was located and the problems we were having. He did a diagnostic on the machine, confirmed the problems, and cleared the codes. He explained that we were using too much laundry detergent for the machine. He explained about a tablespoon per load is all that is required.

Submitting a claim with Select Home Warranty is very easy. When I had my dishwasher claim I called them. The claims department representative answered the phone. He was polite, professional and courteous. Took down all the information and then dispatched a contractor to my home. Repairs were completed within a 2 days time.

I followed the process of reporting a claim they tried for almost a month to find a technician in which they were unable to do. I found one and had to go through a chain of events just to get to schedule a service. They spoke to the technician and told him we can proceed and then I was followed up with a email asking for pictures and the diagnostic report in which I did immediately. I was told to wait 24 hrs to get a response. I called back after 24 hrs and I was told all mechanical operations of my problem was covered and then I was told to go ahead and schedule service. So I scheduled service. I get a call back a day later from a representative trying to explain why my service is now not covered even though I was already told it was. Their explanation is not on the contract. They came up with a explanation related to a refrigerator which was not my problem to deny my claim.

I was very pleased with my latest service call from Select Home Warranty contractor. I was contacted within 1 day of placing the service request, and offered an appointment within a few days. The contractor arrived on time and was able to resolve the problem in 1 visit. I was very satisfied.

Select Home Warranty has provided great services in our house in the most diligent time. The contractors that have come to our rescue not only have they done a great job, but they have provided us with useful advice on proper maintenance.

I am very impressed with the customer service team at Select Home Warranty. They answer the call in under 5 minutes, they process my claim quickly and send qualified professionals to my home for repairs. The claim process for me was a total of 3 days. It was excellent.

I filed a claim for my a/c. The tech who was assigned to my claim was at my home on time. He was professional and courteous. Repaired my a/c and was on his merry way.

I have used several home warranty companies in the past without problems, but I recently switched to Select Home Warranty. In addition to their unreliable and untimely service providers, I just learned they do not cover standard items covered by other home warranty companies. I have a very standard leak in my evaporator coil, but I will have to pay fully out of pocket, because Select Home Warranty excludes freon leaks. I did some research and determined that Select Home Warranty is one of the only major home warranty companies that excludes such a common A/C problem.

As a landlord from afar, it is difficult to try to monitor repairs that might be needed on my rental. SHW has worked closely with tenants to provide repairs in a professional and proficient manner. Any landlord would be helped by having this service available for each of their properties.

Terrible. Will not communicate back, will not fix your appliances and will reimburse less than 1/4 on what is the cheapest similar appliance worth after months of waiting. They will skew the contract to match their needs not yours. Service providers took over two weeks to show up to fix my water heater forcing me to take cold shower.

We had significant issue with garage door opener (drive chain for the motor). Called Select Home Warranty and the very next morning a service technician from local company arrived and repaired the drive chain. Prompt and reliable service from all.

6 months ago, my homeowner's warranty ran out. I decided to shop around and decided to change from Landmark to Select Home Warranty. The service calls were cheaper and it had a lot of good reviews. Too bad this won't be one of them. The person was more than happy to sign me up to a contract, using 3 free add-on months as an incentive. Unfortunately, he didn't spend any time actually telling me anything about the contract. Recently, I've called about 4 different things. Only one of them is covered. The others, too bad, so sad. The contract itself is confusing because it details all coverage. It's only on top, when you look at the fine print, that it states that some of the other stuff is "Additional Coverage Items." But it's all lumped in together to create the illusion that you have all this great coverage.

We have been with Select Home Warranty for over 4 years and my family wouldn't rest without it. We have used it on several occasions like washing machine not working, dishwasher not working, oven temperature was not working, and dryer wasn't getting hot. Thank goodness we had them and the professionalism that came with each technician. Thank you.

I had a claim for my garbage disposal. Because the cost to repair was more than a new one, SHW got my disposal replaced. I ended up with a brand new garbage disposal within 2 days. AMAZING!

I have been with SHW for a few years now. Each claim was handled professionally. The customer service department are very helpful and professional. They always answered my questions and the wait time was always less than 5 min.

I had a claim processed recently for my dishwasher. It was not draining properly when it was running. SHW sent a contractor to my house to inspect the dishwasher. He was thorough and professional. Found the issue and was able to repair it on the same visit. I was very pleased with the service.

I called the company when my A/C went out. In Florida this is priority as it quickly rose to over 90 degrees in the house. They gave me a number to call for service, there was no answer. I called back. They gave me another company in my area who refused to send a workman to my house because Select Home had not reimbursed them for multiple jobs they had completed for them. I called back to Select Home again. This time I was told to call my own contractor, and I would be reimbursed. I called Tri County Air. They scheduled for the next day.

I submitted a claim for them to come out as my shower heads were low on water pressure. First one denied. Fine print says it doesn't cover plumbing fixtures. I added plumbing fixtures. Water pressure got worst. I submitted 2 more claims again - they don't call but send you lame email with contract language saying that it wasn't covered. I can't get the valve out and I rather spend my $700 contract to hire a plumber!!! Horrible company - I don't need a lame contract term. I need customer service... They are FIRED!!

We have some HVAC issues before the summer began last year. Select Home Warranty quickly sent someone out to us to make repairs. The service was excellent. Professional and knowledgeable staff. Quick turnaround and great customer service.

SHW sent a pool contractor to our home when the pool pump broke. The contractor came out quickly and was dressed clean and professional. He inspected the pool pump and found the source of the issue. He got the approval the same day and proceeded with the repairs. I was very happy.

The sump pump on my basement started to fail and is not working properly. It does not activate when it should and sometimes it does not shut off. I called Select Home Warranty on Friday 5/13 in the evening but was put on hold until the call was dropped (so much for their advertisement of 24/7 response). I went online and file a claim request. On Saturday I was contacted via email that additional information was needed. I called them and they assigned a plumber that was to call me. I got a call Saturday evening from Midwest Plumbing and Sewer Inc. (Joe) and he offered to be at my house Sunday at 9:00 am. Nobody from the plumbing company came to my house Sunday morning. I waited for two hours. Later that morning (11:30 am) I got a text message from Joe that he was tied up on another emergency job but that he was available in the afternoon. I replied that I was at my son's baseball game but should be home around 2:30 pm.

I had to call once for the whole year to repair AC. Later they sent me an email that it was not covered. I called their hotline and customer rep kept insisting on renewing my policy which he hung up after I refused. I called again to ask for my policy coverage and the second advisor did the same by insisting on renewing my policy which he hung up as well after I refused. I had 4 more months on my policy left. I called again to file complaint on which no one answered my call. Stay away from this company as you will get the rude customer service and everyone will try to enforce a policy on you.

I have a built-in combination Microwave/Oven. The Microwave stopped working. When I made the claim, the first response was that the microwave was not worth fixing and they would allow me $95.00 if I purchased a new one. I then explained that it was not a stand alone Microwave, but a combination built-in unit. They are now saying that it is not covered per the contract. I re-read the contract and I could not find anywhere that stated the unit I have is not covered. It seems that when a claim is made, they try whatever they can to avoid remedying the issue. I would NEVER recommend this company!!!

Each time I have had to have any type of service done in my home, the call was handled by someone who was pleasant and empathetic to my problem. The call was quick and in an hour or less I heard from the service technician who scheduled an appointment to come to my home. The repairs were completed within a timely manner. I am a happy customer.

This was a very pleasant experience. The contractor called and scheduled timely and was on time when he arrived to do the work. Completely satisfied with his work and Select Home Warranty.

The faucet in my kitchen was leaking. Select Home Warranty got in touch with a plumber and sent them to my home. The plumber took a look and was able to repair the faucet for me. I was very happy with the quickness of the service.

I am very happy with Select Home Warranty. They answer all my questions and offer great customer service.

I have been with SHW for 3 years now. In those 3 years I have filed a total of 2 claims. One for the pool and the other for the dishwasher. Both claims were processed quickly and handled professionally. The customer service staff are very easy to work with. They listen to what you have to say and answer all your questions. I just renewed my contract for another 3 years because I have been so happy. I highly recommend SHW.

Started off rough, but ended beautifully. I had an A/C issue. I called the contractor as I hadn't heard from him. He said he was very busy but coming soon. I hadn't gotten a call. When he came, he apologized - it's August! And hot! He was efficient, friendly and fixed EVERYTHING! Ended up being a great experience.

SHW was very effective and efficient with their service. They are able to provide you with thorough and professional vendors taking away any concerns for the homeowner. They have been wonderful to work with and would recommend them to my friends and family.

Had problems with the pool equipment. A claim was filed with Select Home Warranty. They found a pool in my area and sent them to my home. Not only was the pool technician on time, he was also very professional and courteous. He was familiar with my pool equipment models and repaired it on the spot. I am one satisfied customer.

Over the past 8 years, I have used 5 different home warranty companies. While most of them have some issues, Select Home Warranty is by far the worst home warranty company I have dealt with. I've placed 3 claims (water on fridge, icemaker and the HVAC). All are still broken and SHW denied fixing the board in the HVAC unit. This should be covered by them. The contractor also spoke unkind words about SHW, to the same points I made. I would not be surprised if there is or will soon be a lawsuit against SHW. I will be contacting my attorney, to see if/what laws are being broken by SHW.

Had a claim processed for my washing machine. Select Home Warranty processed my claim quickly and sent a contractor to my house. The contractor was very professional and polite. He looked at the machine carefully and was able to repair it for me. The repairs were completed quickly. I am very happy with my warranty.

The contractor that Select Home Warranty sent me was very good. He was fast, professional and courteous. Explaining what could have caused the issue and what will be done to repair it. A+ service from the contractor and Select Home Warranty.

This warranty company does not honor its policy. I have been trying to get my air conditioner fixed for 17 days and I keep getting the runaround. They have sent an incompetent service company out twice who has not fixed the problem. Now they are telling me that they do not cover inspections so they can't fix the air conditioner. Prior to this claim my washing machine was leaking oil. They kept assigning contractors who were no longer in business or who had told them they did not service our area. I never did get my washing fixed but a supervisor gave me $200 to get a new machine. Ever tried to buy a $200 machine?

I was very happy with my last Select Home Warranty experience. I had a little trouble with the online claim submission. However, the phone conversation to file my claim went very well. Further, the contractor was very clean, professional, courteous and effective at his repair. I am very satisfied with my warranty.

Select Home Warranty provided excellent and fast service. Customer service representatives are extremely helpful as well as concerned about the situation that their customer is having and that is what I appreciated, not to mention how quickly they responded to my issue. I would highly recommend Select Home Warranty. All staff was a pleasure to talk to.

I am and have always been thrilled with the timeliness and professionalism that I experience with the customer service when I need a contractor to come to my home. The contractors/company that was sent to my home were always prompt, (sometimes early), precise in what they had to do and did the job completely and concisely.

I had a washing machine claim recently. Select Home Warranty sent a contractor to my house to make repairs. The contractor was professional, courteous and knowledgeable. He was able to see the issue and repair it on the same visit. The services so far have been excellent.

I filed a claim for my A/C. A SHW customer service rep processed my claim and had a contractor dispatched to my home. When the contractor arrived he thoroughly inspected the A/C and was able to repair it. He gave me tips on how to properly maintain the unit going forward. I was happy to take his advice. Everything has been great since then.

I am a very happy customer. When I had issues with my microwave Select Home Warranty sent someone to my house. The contractor saw the problem and repaired it on the spot. I was really happy with the services they have provided to me so far. I will be renewing my warranty next year.

I had some plumbing issues in the house. Select Home Warranty dispatched a plumber to my home. The plumber went straight to work and cleared the pipes for me. He was very professional. I am very pleased with my warranty from Select Home Warranty.

Our washing machine was not working. I submitted a claim online and SHW processed my claim quickly. The contractor assigned to my claim was prompt, courteous and professional. He repaired the washing machine for me and had working as new. I highly recommend them.

My garbage disposal was not working. I had a claim put in with SHW. They sent a contractor to my house to fix it. The cost to fix was more than the cost to replace so SHW had my garbage disposal switched out. Everything was installed and working within 3 days. The service has been great.

The worst home warranty service. Once you make payment you are stuck with them. Do not buy any home warranty from them. Go with AHS.

I had a claim filed for my oven. The oven wouldn't warm up. Select Home Warranty dispatched a contractor to my home who was able to diagnose the problem. He had the replacement part on hand and repaired the oven on the same visit. The contractor was very professional and experienced.

Each time I have to get a service from SHW it has been the same. The contractor that has arrived were clean, on time, and knowledge about their service. I am extremely happy wit SHW and the services that has been assigned for the services I needed.

I love Select Home Warranty and recommend them to every homeowner. My last service call was for being without heat and Select Home Warranty had the contractor come. They was the nicest well mannered company. They fixed my heating issue right away.

My last experience with SHW and the technician dispatched was the same as in the 5 or 6 calls I've had since I've had SHW. I had an excellent response time from both. It was easy to speak with someone. The dispatched company responded quickly. They came out, acted very professional and corrected the problem.

The service from Select Home Warranty is very professional. The staff answer all your questions. They processed my claim quickly and sent a contractor to my house. The contractor repaired everything very fast and they did a very good job.

A claim was filed with Select Home Warranty for our pool pump. They found a pool technician in my area to come out to my home. The technician knew a lot about pools and was very familiar with all the equipment used. He immediately saw the problem and repaired it for me. The pool has been working well since.

Had some HVAC problems. When I had my claim processed Select Home Warranty sent an HVAC contractor to my house. He was very thorough and saw the issue right away. He replaced a small part in the HVAC unit that was not working. Once the part was replaced everything was working perfectly.

My a/c wasn't cooling. I had a claim filed with Select Home Warranty. The representative on the phone was very nice. They sent a contractor to my home who fixed my issue on the same day.

My experience with Select Home Warranty has been very positive therefore I am giving them a positive review. Our hot water heater was not working well and some parts needed replacing. SHW sent contractors out to my home who repaired the hot water heater for me in a timely manner. Everyone was professional and courteous throughout.

We had some problems with the pool pump. A claim was submitted online and within 24 hours the pool technician was at our doorstep. He thoroughly inspected the pool pump and saw that a part needed replacing. Once the part was approved he came back and replaced it for us. The pool pump works excellent now. I highly recommend Select Home Warranty. They processed my claim quickly and sent an excellent technician.

The service is outstanding. Hot was heater wasn't working. I called them and filed a claim. The next day they had a contractor at my door ready to repair it. I could not ask for anything more.

I am very happy with Select Home Warranty. The overall service is very good. The staff are very professional and answer all your questions. They sent a plumber to my house when I was having issues with the toilet. The plumber came and fixed it for me.

I highly recommend Select Home Warranty. They sent a contractor to repair the stove for me. The contractor was very professional and knew what he was doing. He found the issue and ordered the replacement part for me. Once he had the part he came back to repair the stove. I highly recommend Select Home Warranty. They clearly know what they are doing.

Making a claim was easy. Just went online and submitted the information about my pool pump malfunctioning. Someone called within an hour to schedule an appointment for the next day. The person who came out was on time and very professional. A pool pump was repaired the next day.

I am happy with Select Home Warranty. All my repairs were made quickly and professionally. I had no issues with my claim processing. Everything was handled in a timely manner. The staff are nice to speak with.

The service from start to finish is great. The staff are very friendly and answer all your questions. The technician who was assigned to repair the dryer was very professional and knowledgeable. Repairs were completed quickly and the area was left clean when he left. The dryer has been working brand new since then.

Several weeks ago we had issues with the washing machine. A claim was processed by SHW and a contractor was hired to do the repairs. Since then everything has been working very well. We are very happy with the warranty from Select Home Warranty.

Filed my first two claims after being enrolled with them for four months. They promptly assigned service providers. One electrical and one for my fridge. After 2 days the electrical contractor (Air Solutions) contacted me and set up appointment between 2-4 on Friday. I left work early and waited. They never showed up. Kept calling them but no answer. Finally called select and they assigned another company (Taylor Electrical Services). Electrician showed up on Monday. Took $45 before start as this is their policy. Diagnosed couple of issues. I had a missing ground in bedroom and not a separate gfci in garage. Said fixing grounding issue is time consuming. Called select and select refused to cover the cost! Electrician told me to give him another $40 and he install a gfci in garage! But grounding issue is difficult. This guy didn't even open at least one of the plugs to see may be the ground wire had come loose. Such a crook.

This is my third claim filed with Select Home Warranty. The contractor they sent was very professional. He explained the problem and how he was going to fix it. I am very happy with the warranty and the contractors Select Home Warranty sends to me.

By far the best warranty company I have ever dealt with. Thank you Select Home Warranty!

Select Home Warranty sent a contractor to my house to repair the washing machine when it was not working well. The contractor was very polite and explained what was wrong and how it happened. After the repair was completed he gave me some tips on how to prevent the issue from happening again.

We had some ongoing problems with our dishwasher. So I decided to contact Select Home Warranty. They ended up sending a great contractor to my house who quickly repaired it for us. The service was very professional. We have only had pleasant experiences with Select Home Warranty.

The service technician that came out found that we actually needed an electrician. The electrician found the problem and solved it. In each case the men were professional, timely and accurate. I have use Select Home Warranty for a year now and have experienced nothing but the best.

I have submitted numerous claims for covered items. They have denied each one for whatever reason they see fit at the time. My garage door opener was denied due to the fact that it still worked, not correctly mind you - but it worked. My enclosed eco flush toilet tank started leaking. That was denied as per Select the leaks didn't happen due to normal wear and tear??? Okay, I guess it was the underpants gnomes... seriously? This was just the start... Select Home Warranty is a shady scam. American Home Shield is much better.

We've had Select Home Warranty for many years and they are one of our best investments. The service is always excellent, the technicians are all friendly and knowledgeable, and there is never any problems after the work is done. If you do not have a home warranty this is the best place for you and your home.

Great service and timely with technicians who not only know their job but are very personable. We've had SHW for 3 years and we have used the service several times and it really is a great investment for you and your home. If you do not have a home warranty this is the place to get the best.

My washing machine broke. Select Home Warranty sent a technician to my house to fix it. The technician needed to replace a part which had to be ordered. Other than that the service was professional and quick. The work completed was very good.

I am a Realtor and have been selling Select Home Warranty warranties for years with great reviews from my clients. I finally bought our family one and it has been great! Gives you a peace of mind knowing if anything goes wrong they are here to help! Great decision!

I called Select Home Warranty when we began experiencing plumbing issues. They got in touch with a plumber in my area to come down to my home. The plumber who came was very experienced. He knew what needed to be repaired and went straight to work. He was very nice.

When I received my policy the sales rep Richard, he put the policy in someone else's name. I had to call him twice to correct the issue. Richard also told me that they will take the monies out on the 11th of each month but I told him that I get paid on the 22nd. Richard stated that he will take it out on the 22nd. I made a claim on a refrigerator the following month. The claims dept told me that being that billing didn't receive payment on the 11th then it lapse and they couldn't honor the claim. I told them Richard said it was ok to take it out on the 22nd but they still wouldn't honor the agreement. I told them I would submit a claim for a washer and I had to pay a 45 deductible. I then get an email from claims dept telling me that they will only pay 50 of the repair cost. 50.00 towards a repair cost when I had to pay out a 45.00 deductible, does that make sense? That means I'm going to have to repair it myself! RIPOFF COMPANY.

This company, maybe like any other home warranty companies, has a very detailed contract covering almost everything in appearance. But when you read it there are all kinds of clauses and exclusions that they refer to them to deny your claims. Even if something is not excluded, they'd say you didn't maintain the appliance or the unit properly. (You have to show 3 years of maintenance record!) Once you show previous repairs and maintenance records, they'll find something else to say: this unit had previous repairs and works done on it, it is not covered! In any case, they'll make sure to find something to get away with the repair. You have already paid their contractor to come out, now you have to bring and pay somebody else to fix your problem.

I love Select Home Warranty!!! Thank you! 5 stars!!

We were having issues with the refrigerator. I filed a claim online and SHW processed it quickly and sent a contractor to my home. The contractor was very professional and courteous. He was able to find out the issue and repair it on the spot. I saved hundreds of dollars by using Select Home Warranty. I could not be happier with the warranty and the service.

Select Home Warranty responded quickly to my email regarding my garbage disposal. The contractor called within hours of my email and schedule an appointment within a couple of days, working around my schedule. He was quick and efficient to replace the disposal.

Select Home Warranty is a life saver. When our air conditioner started acting up in 100 degree weather they assigned a contractor who is quick and efficient. We have used Select Home Warranty for years and have always been pleased with them!

The service is great. The staff are polite and friendly. They answer all your questions. I haven't filed a claim with them as of yet but so far I like what I see.

I chose Select Home Warranty for a duplex property I purchased. This is the third time they refused to cover a claim. This last one was a plumbing emergency with potential flood. I forgot I even had a warranty. It was a Friday night and I called a maintenance company I know to come out immediately. Then I left town for a week. Upon returning, I contacted Select Home Warranty, telling them I completely forgot I even had a warranty and then was traveling. They refuse to cover this issue saying I didn't file a claim in time. It's crap. They don't practice what they preach but they're sure good at selling you a policy. I do NOT recommend using them.

The staff at Select Home Warranty are very nice. They are friendly and answer all your questions. I am very happy with the service and warranty.

It was about a month ago. My Air conditioner went out. We called Select Home Warranty that day. The next day the contractor was out and the A/C was fixed the following day. I would call that OUTSTANDING customer service.

The contractor's response was great, coming the next day after I reported the problem. He was also on time for the appointment. He quickly found the problem, had the needed parts on his truck and had the air conditioner up and running in about 30 minutes.

I had some issues with the dishwasher. I contacted Select Home Warranty and filed a claim. They processed my claim quickly and sent a contractor to my house to make repairs. The service was very reliable and efficient.

I like the convenience of using Select Home Warranty. I like being able to make the phone call or log on to the website which is easy to navigate to file my claim. The contractors that they use are professional fast and efficient. I am very happy with Select Home Warranty.

I had some issues with the washing machine recently. Select Home Warranty were quick to act and sent a contractor to my home. The contractor was very professional and knew what he was doing. He quickly repaired the washing machine and had everything working as new. I highly recommend Select Home Warranty and the services they provide.

The customer service is great!! When I call in to place an order for a broken appliance customer service get in contact with a local technicians to get the job done and I appreciate that from Select Home Warranty.

We had a dishwasher problem and we called for a repair. The repairman called to tell us when he would be out and he showed on time. Explained the problem, ordered the parts, came back to place new part but said the part sounded broken and ordered another. When he came to place the 2nd part all was right. I tell everybody I talk to about home repair, "You can't go wrong with Select Home Warranty."

The contractor contacted me shortly after I submitted a request for repair. The problem was resolved within one week and the contractor removed all old parts and left the area clean. The customer service department was good. I am glad I chose Select Home Warranty instead of another service because one of my associates have another home service and she is having difficulty with them.

The person I initially spoke to on the phone was understanding and empathetic. I was quickly paired with a contractor in my area. The contractor and I made contact and he was quite professional, timely, and did quality work. I highly recommend Select Home Warranty.

It has been a while since we last used your services, but I call for two different reasons on two of my homes and I was pleased. Fast, friendly service by both you and the contractor that came out to service our unit. Thank you Select Home Warranty.

I've waited a good six months to write this review because I wanted it to be even-tempered and without emotion. All I can say without hyperbole is beware. I bought a five year plan after having a very impressive sales call with one of their agents. They never fixed anything and never paid for anything and their customer service was condescending. They always found a clause which was in direct contradiction to what their sales rep had stated with clarity. I then tried another major home warranty company and not only did they come out and fix my HVAC within a month of me signing up, they paid for the whole thing and with a smile, too. What a contrast. So not all home warranty companies are alike. If anyone wants to discuss my experiences in detail with Select Home Warranty, I'll be very happy to correspond with, or even speak with you.

The contractor was knowledgeable and really explained the complexity of the problem to me. They scheduled the replacement of my AC in a timely manner and replaced it with minimum disruption of other work I was having done. I am very happy with my warranty from Select Home Warranty.

Select Home Warranty called contractor for me when the water heater broke and leaked. I was really happy because I didn't know what to do. Contractor was timely, courteous and had new water heater installed same afternoon. Highly recommended.

The last claim I had with Select Home Warranty was a very good one. The contractor came to repair my washer. Water would not spin out and ultimately parts were needed. However what most impressed me was the time and detail that the contractor took to assure the proper working of the washing machine. It appeared the washer had to almost be taken totally apart, but even so it was all handled well, my house was not disrupted, the contractor cleaned up behind himself and the part/parts were ordered efficiently. My washer works well now. Thank you.

Contractor contacted me quickly, came to diagnose problem right away, ordered parts and returned to repair problem very efficiently. Customer service was friendly and efficient, and I was very satisfied in the entire process. Great overall service from Select Home Warranty.

Problem was resolved in a timely and effective manner. I have no complaints regarding services rendered. In fact I always refer Select Home Warranty to my family and friends when they have had problems with their appliances due to my experience.

I have had several contractors. All of them have been great! They called before, were on time, explained the circumstances to me at the time. I appreciate the courtesy and cleanliness of the contractors.

The company Retention dept. supervisor is speak most of the time and doesn't listen to you. I called to cancel my plan as it says on the contract no cancellation fee and no penalty. I paid $975 for 3 years and I had this service for 18 months. I did not make any claim in last 18 months. They want to charge me prorated which is understandable. With that prorated amount should be 975/36 month = 27.08 per months and I used the service for 18 months so $487.44 should be prorated charge. But, what they are telling me now that their monthly average charge is $45 per month which doesn't say anywhere in the service plan. They just said $975 for 3 yrs. I don't know where they are coming with $45.

Service was excellent with no problems on either end. My water heater went out and the same day, they came and fixed it. If that's not fast and reliable, then I don't know what is. Contractor was clean and efficient as well as knowledgeable. I am very happy with the quality and services from Select Home Warranty.

The furnace at our farm house in North Idaho needed a repair. We had just changed 4 properties to SHW. Nowhere, when we enrolled with the company, were we informed that we would need 3 years of maintenance records, including technician's reports, or they wouldn't pay any more than $150 for a claim. It is in the fine print of the extensive contract. Needless to say, we are switching all properties to a different company.

Excellent customer service! 5 stars!

We recently had issues with our hot water heater. I quickly filed a claim on their website and SHW ended up sending a contractor to my house. The contractor who came out was professional, courteous and knowledgeable. He saw the issue with the hot water heater right away and was able to repair it.

When we contacted them with an electrical problem, they demanded our home inspection to show that we had an adequate electric box, which was sent. Then they demanded proof the breaker box had been replaced, so we took a picture and sent it. He said that wasn't good enough, we needed the receipt, which the former owner had, not us. Finally got a supervisor on the phone who said they would send somebody out. They send Honey Do for water and electrical. The service said "Your outlet doesn't work", that's why we called. They said a drip through the floor would require the shower being taken apart (fixed with liquid nails and caulk), and for the water they looked at the meter and said "must be the meter." They did no testing.

My experience with Select Home Warranty went forth with speed and great service. We had no problems with making an appointment to fit into my schedule, they arrived on time and fixed the problem in a speedy manner with politeness, cleanliness, left no mess for me to clean up! This was my first experience with Select Home Warranty; was so happy I have joined them in keeping my home in good order.

We had placed a call for service via the website and the contractor assigned to repair our AC was unable to get to us right away. We contacted Select Home Warranty and they understood our issue and were able to locate another contractor that was able to show up much quicker. The contractor was courteous and helpful and had our AC unit repaired so we could sleep comfortably. Amazing.

The Plumbing Contractor was superb. Area was well cleaned & he was very professional. He was able to come out within a few hours to our home to fix our broken hot water heater. Select Home Warranty made sure to provide me with only the best contractors. I highly recommend them.

Beginning with Select Home Warranty customer service they always help with any problems with expertise and it is a pleasure to have to make the original contact. The contractors are very courteous and polite, being on time and are very knowledgeable solving the problem in a timeless manner.

Recently I've had repairs to our dishwasher, clothes washer, and dryer. The repairs could not have been any easier. After I reported the needed repairs online with Select Home Warranty, the companies called me to make appointments, and the repairmen showed up on time. All repairs were completed quickly, and I couldn't be happier!

The problems at my three homes were resolved promptly. Select Home Warranty sent out contractors each time who were qualified and professional. Repairs were completed quickly and without any issues. Parts that needed replacing were quickly approved and installed. Great service, good turnaround time, and excellent qualified professionals.

I recently had to call because my air conditioner had gone out. They scheduled my appointment for as soon as possible and the company they assigned were very nice and professional. He came out and had it fixed within 20 minutes. Very nice and did his job well. I highly recommend Select Home Warranty.

I highly recommend SHW. The staff are professional, courteous and efficient. All claims submitted have been handled professionally and efficiently. Each time a knowledgeable technician was sent to my home to make repairs. I am very satisfied and happy with this warranty and services.

We had some issues with the HVAC unit. SHW was contacted right away and a claim was processed. They sent an HVAC specialist to our home who was able to determine the issue and repair it on the same visit. The only cost that I incurred was the $45 deductible. I saved several hundred dollars with this warranty. Great company!

Select Home Warranty is a great company! They processed my claim quickly and sent a contractor out to my house to make repairs. I am very happy and satisfied with this warranty. Highly recommended!!!

I recently filed my first claim with Select Home Warranty. The claim was for my washing machine. The representative who answered the phone was very polite and friendly. They took down some information and processed my claim. They ended up having a contractor come out to my house to make some repairs. The contractor was professional, courteous and polite. He explained what the issue was and what needed to be done for the repair. As of now I am very happy with this warranty company and the services provided by them.

Needed repair to my stove oven and agent was very helpful in obtaining the repair. The representative was extremely helpful in getting the repair completed. They sent the proper contractor who was professional and respectful.

Our clothes washer stop working. It would agitate but wouldn't empty. We called in for a repair. The service representative came in went to washer and knew exactly what was wrong. A switch for when the lid was closed to start the emptying had warned it out. He had the part changed out in no time at all. He was so knowledgeable and so polite. I would gladly have him come for repairs again.

I was most impressed by my experience with SHW. The service personnel was very confident and diagnosed the problem with our refrigerator and immediately set about to correct the issue. The matter was cleared in minutes and the serviceman was gone, leaving behind a repaired appliance and an orderly area.

We have had a few repairs needed within the last year. Every time we experienced fast, friendly, knowledgeable service. The repair or replacement was taken care of quickly and efficiently. I'm so thankful for this home warranty!

I must have selected the WORST home warranty company in choosing Select Home Warranty. I've had to contact them numerous times to get results. They either do not respond to my questions, are rude and unprofessional or don't cover my claims. I am EXTREMELY dissatisfied with this company. I would not recommend them to anyone. Because of my experience with them, I don't know if I will ever purchase another home warranty with any company. My hot water heater tank burst and they told me they don't cover "leaks" without even scheduling a contractor to come check the problem. Obviously, if anything happens to a hot water heater, it will leak because there is water in the heater! When I demanded that they schedule a contractor, they referred me to a plumber more than 30 miles away which does not "come anywhere near the City." This is the second time I have had to find my own contractor.

Select Home Warranty made it very easy to talk to and made sure my situation was a priority to them. The contractors were very professional and on time. They explained what they were doing step by step and made sure everything was back in order as if they were never there.

My heat went out on the coldest day and night of the winter season Nov. 20, 2015. Around 9pm I called Select Home Warranty and was told they would try and send a repairman out. I was asked if there was any one in the house a senior over 66 or a child 5 years or under. My reply was yes. I was then told if I did not hear from them within 2 hours, I was to find someone locally and pay for the service and they would reimburse me. I did not hear back from Select Home Warranty. A repairman made contact the following day. By this time I had found a local contractor and fixed the problem. Customer service has never call back when promised. I have not been reimbursed.

I got a quick response to my request for service. The contractor was prompt and professional and assessed the problem and fixed it as soon as possible. The cooktop that needed replacing was ordered and installed and the contractor cleaned up and did a great job.

Our refrigerator was breaking down on us one weekend and it was not keeping our frozen foods or the cooler. We called a service request by phone and had a very professional representative. Within 24 hrs we received a call from the service company. We had the refrigerator working in no time.

Select Home Warranty gives excellent customer service. Whenever we contact them needing service it is always very efficient. When in 2-3 days we have answers to our problem. The service providers are professional and on time within the time frame they give you. Very happy with this company.

We had a problem with the plumbing in our bathroom. The contractor arrived on time. He was well prepared with the right tools and repair parts. The plumber informed us of the problem and was able to repair the issue. He cleaned up after he left/was done.

Select Home Warranty has been quick and easy to use for the 7 years I have had their services. Typically the wait times between reporting an issue and the service provided is minimal and I have not had any negative experiences. I highly recommend them.

This warranty has worked well for me so far. The A/C people and the pool repairmen knew what they were doing. Both were very professional, courteous and efficient. They repaired everything professionally and maintained a clean work environment.

I paid Select Home Warranty upfront for two years of service for the cost of $699. When I received the contract I called to cancel my agreement and get a refund. A manager talked me into staying and told me he would give me the first service call for free and if I didn't like the service at that time I could request a refund at that time with no penalty. Seven months into the contract my dishwasher stopped working. I called and placed a claim. I received an email stating that a repair company would be call to schedule an appointment. I was never called. I called Select Home Warranty again, they asked me to call the repair shop and set up the service, I did. The repair guy came out, told my wife the problem, took pictures of the dishwasher and said he would send the information to Select and get the repair approved. I called Select a week later to asked about the status of my claim, they said I needed to send pictures of my dishwasher to them, so I did.

Scheduling and accomplishment was lightning fast and worry-free. The tech showed up explained everything fully, completed the job in a timely fashion and then gave us some money saving tips in the event this happened again.

Select Home Warranty was very responsive to contacting a contractor to repair kitchen appliance. It took the contractor several attempts to find root of problem, but stayed with it until appliance was fixed. Very professional, highly recommended.

I have been an Select Home Warranty customer for seven years. The last service call which was a couple of months ago was no different than the first - timely and expert service. The service company worked with my schedule and performed the service very quickly. At completion of the service call the contractor cleaned the area cleaner than when they started.

I filed a claim online for our hot water heater. I received a response stating that a contractor will be in touch with me. The contractor came out within a reasonable time. He was courteous and the job was finished quickly. The quality of the work was very good and there have been no further issues since the hot water heater was repaired.

All issues that I have had with my home so far (both heating and a/c) have been met with a quick response time by the contractor and speedy resolution of the problem. The issues were not major in both cases, but the repairmen were very helpful and willing to return several times to ensure the issue was fixed.

We called for a washing machine repair. The contractor called us back within a day and scheduled to come out within another two days. He was friendly and professional. He identified and fixed the problem in less than 15 minutes. We couldn't have been more pleased.

We had a very good experience with the electrician, who was prompt, courteous, and skilled. He diagnosed and fixed a small wiring issue within 10 minutes of his arrival, and explained his process too.

The time of response was very quick from Select Home Warranty. The contractor called me the same day and set up an appointment for the following day. The assessment was done quickly and a part was approved and ordered as it was not a stock item. The part arrived the following week and was installed the day after it arrived. Since then the washing machine has been working very well.

I love SHW! I have recommended it to my friends. I feel safe knowing that if something goes wrong with my house, it is covered! I have called twice and both times I was treated very well. The service was professional and in a timely manner.

My contractor arrived on time and was neatly dressed. He was polite and addressed the problem without hesitation. He explained the process he would use to correct the problem. He finished the job in a very timely manner.

I had a policy for 2 years now. I had my first claim recently and it went very well. Select Home Warranty representatives are very professional and courteous. They processed my claim quickly and they sent a contractor to my house. Repairs were made within a few days and everything is working very well. I am very happy with the service and the warranty.

I had a claim filed with SHW when my washing machine was acting up. SHW processed my claim pretty fast and sent a technician to my house. The technician was very efficient and polite. He looked at the washing machine - good and found the issue. He was able to repair it for me. Service was quick and professional.

This company has been great since we bought our home. We have used them a handful of times and it's always a smooth process and the issue is resolved quickly. We have already renewed once and will definitely renew again.

This was my first time having to use a Home Warranty and I felt they responded right away and got me set up with a contractor to come out and look at my furnace. Very professional and follow thru. So I loved it. Thank you.

I was having some ongoing issues with my washing machine. I had a claim submitted on the SHW website. I heard back from someone telling me that a contractor will be in touch with me. The next day the contractor came out to see the machine. He ended up replacing a part in the machine. It now turns on and works very well.

The personnel at SHW were very courteous and promptly gave me an answer on my question regarding a repair. After the initial conversation, they called back the same day to reconfirm that the repair had been approved. I received a check within a week. It is such a pleasure to work with courteous and competent representatives of a company. I wish this happened more often. I would not hesitate to recommend SHW to anyone in need of a home warranty.

Affordable, fast, professional service with an extremely simple claims process. I appreciate the fact that I can talk to a human being, not a computer, AND can choose NOT to use a service provider that I was unimpressed with previously. I would recommend Select Home Warranty to any homeowner.

Please do not use this company. They scammed me out of $200. They sent someone out to collect $45.00 for me to come see what was wrong with my air cond. The person collected the money but never came back to fix the unit. They did not send anyone else out to fix the unit. I told them I want a refund I paid for a year. I cancelled in the first month and they took $200 in cancellation fees etc. Which is almost half of what I paid for the whole year. Please research and use another company - they are unprofessional and unethical.

I was having trouble with the washing machine recently. I submitted a claim online and heard back from a representative that a contractor will be calling me. The contractor came out the next morning and found the issue right away. He fixed it by replacing a small part and had it working as new again. The service was quick and professional.

Affordable, fast, professional service with an extremely simple claims process. I appreciate the fact that I can talk to a human being, not a computer, AND can choose NOT to use a service provider that I was unimpressed with previously. I would recommend Select Home Warranty to any homeowner.

We had some issues with the pool equipment. SHW was contacted right away so that a claim could be filed. Once it was processed they sent a pool technician to the house. The pool technician was professional and courteous. He went straight to work and was able to repair the pool pump for us. Fast service.

The contractor came within the designated time frame. He was knowledgeable about my washing machine and knew exactly what was causing the problem. He had the necessary tools with him and the extra parts needed. He allowed me to watch as he repaired my washing and answered all of my questions. The repair took little time and was thorough.

I own a few homes and each home is covered with Select Home Warranty. They are always out to service my appliances when needed. No hassles, no games. They service on time and professionally.

We have had Select Home Warranty since we moved in our new home 2 years ago. We have had to call them several times for things ranging from heating and cooling to pool pump issues. They have been fantastic! They never give you a hassle about covering the repairs as long as it's something covered in your contract. The service technicians they have sent have all been great. Everyone was professional and do quality work. I would never buy another home warranty if it is not a Select Home Warranty.

I am very happy with the service. The staff is professional and courteous. They answered all of my questions and gave me a run down of the claim process. They sent a contractor out to me when the dishwasher was not working. They did everything they said they were going to do. Service was great from start to finish. We are very happy.

We called for a washing machine repair. The contractor called us back within a day and scheduled to come out within another two days. He was friendly and professional. He identified and fixed the problem in less than 15 minutes. We couldn't have been more pleased.

DO NOT PURCHASE A HOME WARRANTY FROM THIS WORTHLESS COMPANY! Submitted a claim on Saturday and was told I would receive an email 24 to 48 hours with contractor information. Monday comes around and receive a call saying they're processing my claim and would have to wait another 24 hours before getting a contractor. It's Tuesday and still no email. I called to get status and now being told that my claim is being denied because of some BS loophole. Worst home warranty in the planet. Spend the extra $50 to $75 and go with Landmark or American Home Shield.

I had a warranty with SHW for about 3 years now. I have filed a total of 4 claims. Once for my washing machine, dishwasher, air conditioner and plumbing issues. The most recent was the plumbing issues. The claims handling time and process was outstanding. The staff are very polite and friendly over the phone. They processed my claim quickly and had someone come out to me as soon as possible to make all the necessary repairs. I am happy I took the plunge 3 years ago to buy this warranty. It has come in use and had not disappointed me in the least. I highly recommend this warranty.

I had an issue with one of my appliances and made a request online. I received a call not too long from that from a very polite lady verifying my request and details. She was very thorough and courteous of my time and even educated me on other option I have for service. Once the service tech came out he showed up within the stated timeframe, fixed my issues, and he cleaned up after himself. That was a first for me because most techs will say they fix your stuff and leave everything else to you. This gentleman stayed and explained what he had done, showed me his work, and once I was satisfied he thanked for me. Great service all around.

The service man was on time, polite and thorough. He replaced my filter on my A/C unit and checked it out.

The services provided by Select Home Warranty is very good. The staff processed my washing machine claim quickly. They sent a professional technician to my home to repair it. The technician was professional, courteous and thorough. Great customer service all around.

We had some issues with the air conditioner. I had a claim filed and once the contractor came out he went straight to work. He was able to make repairs on the air conditioner and had it working perfectly. I am very happy with the staff and services from Select Home Warranty.

I am new to Select Home Warranty warranty having changed from another provider. Unfortunately, I experience a plumbing problem in my kitchen. I was reluctant to call Select because I thought I would get a lot of questions and scrutiny. Thank God, this did not occur. My claim was submitted via the internet and the repairman called me shortly thereafter. In less than one week, my problem was resolved.

This has worked well for me so far. The A/C people and the pool people knew what they were doing. Both were very professional and did not mess around. They were very professional and put things away.

The last time I had a service call was to replace a stove coil that was not working. I used your online service, and my reply came immediately. My service was done within two days by a knowledgeable contractor, and I was very satisfied with the work.

My washer was not working. I called SHW to put in a claim. It's an easy process to make appointment. Repair company was quick to respond. Technician was very knowledgeable and quickly made the repairs. Extremely pleased with the overall process.

We had some issues with the a/c unit at home. I filed a claim online with SHW. I heard back within 24 hours that a contractor will be in touch with me. The contractor contacted me the next day and scheduled an appointment. The contractor was professional and polite. He explained what he was looking for and doing the entire time. He repaired the a/c unit for me the same day. So far I have been very happy with this warranty.

Service is very good. Staff at SHW are very efficient and professional. Claim processing is surprisingly quick. Contractors who are hired are professional. They send someone to my home to repair the pool. When I first bought my house the pool was one of the main reasons I bought it. I took a lot of pride and care on the pool. That is where most of my family gathers. So when the equipment stopped working I rushed to call Select to file my claim. They right away processed my claim and had someone come to my home the next day. The pool repairman was able to fix the pump without any problems which made me very happy. Good warranty, good staff, good contractors.

The plumbing around the house was acting up. Constantly getting water backups. I contacted Select Home Warranty and filed a plumbing claim. Within 24 hours Select Home Warranty had sent a plumber to my home. The plumber was thorough in his inspection. He repaired the area that was causing the water backups and gave me some advice/tips on how to prevent this problem from recurring. Two thumbs up.

We were having trouble with our a/c. I filed a claim with SHW. They took down some information about the a/c and said that a contractor will be calling me to schedule a visit. The contractor came when exactly at the scheduled appointment time. He went straight to work and was able to repair my a/c. He was professional, courteous and efficient. Outstanding customer service.

A+++ This company has saved me much time and hassle with little repairs for my home! Out of the three times I have used them, they have impressed me with their level of service and it has been just a wonderful experience. I don't know why I didn't have coverage sooner!

I was really happy with the service. The staff were really friendly and nice. They processed my claim really fast and sent an amazing contractor to my house. The contractor was professional and knew a lot about dishwashers. He was thorough and explained what happened and what he was doing the entire time. He even went out of his way to make sure that everything was clean before he left.

I purchased my home a few weeks ago. The seller is paying the premium the first year so all policy info went to them. I had lukewarm water so investigated the water heater. I took off the cover to the temp gauge and the insulation was on fire. Looked like it was touching bare wires. I emailed a claim to Select per their web page. No one got back to me until the next day. The customer service rep asked for more info, which I gave her. She said I would hear back within 24 hours. I did not hear back so I called on day 4 after the problem. I spoke with a very nice man who told me that it hasn't been 30 days since my policy took effect so policy is not active yet. I had no idea this was part of their way of doing things, especially since they advertise "first month free". Since I never got the policy, I had no way of knowing.

I was having issues with my dryer. I called SHW to file a claim. They processed my claim right away and sent a repair man to the house. The repair man found the issue right away and needed to replace the vent. Once the vent was replaced it was working perfect. I am very happy with the service.

I would recommend this company. They stick to their word. I was sent a contractor on time. Repairs were completed within the time frame provided. I have also been reimbursed exactly when they said they would.

At first I thought that I wouldn't need to get the coverage but I was convinced otherwise when a good friend of mine suggested otherwise from their personal experience. I did research and chose to use their provider Select Home Warranty. So far I only had a minor claim with my dishwasher and they were all around accommodating. Even had the technician arrive at my home the next morning. This warranty is good if you're not looking to pay for each of the appliances that malfunction in your house.

The overall service is good. The staff is very nice and the contractors are professional. So far I am content with the service.

Thank you for your great service!

We had to replace a broken microwave that couldn't be repaired. SHW staff walked us through the process and the reimbursement check was received in a timely manner. We've had SHW on two homes for over 5 years and this was the first experience with this reimbursement process. It went well!

The service is very good. The contractor who came to my home to repair the stove was great. He replaced the part that warmed up the oven. He was quick and efficient. I was very happy that Select Home Warranty uses very qualified professionals to make repairs.

Excellent. Just excellent. There are no other words to describe how great my experience was.

I reached out to SHW when the HVAC unit stopped working in the house. When the claim was submitted and processed they had a contractor come to my home. The contractor inspected the machine thoroughly and determined that a part in the motor had to be replaced. Once the part was approved by SHW the contractor came back to do the installation. The service was excellent.

We are very happy with this company. Good service. Good staff. Good contractors.

A friend recommended Select Home Warranty to us. The staff on the phone are very nice to speak to. They are pleasant and present themselves in a professional manner. All my questions were answered. I was not pressured into purchasing a warranty with them. I ended up buying my warranty through them and have been very happy.

I had a claim filed for my washing machine. Select Home Warranty ended up sending a contractor to my house. The contractor was very professional. He was able to fix the washing machine on the same visit. It turned out something was loose which didn't allow the machine to function properly. Select Home Warranty sent a professional and smart contractor.

If I could give this company zero stars, I would. We have been waiting over a week to have our A/C & heat motor fixed because they won't call the contractor back to authorize them to come out. They have been called 3 times by the contractor & twice by me. The "customer service" reps don't answer the phone or hang up on you. I have yet to talk to a competent person at this company. I have requested FOUR times that they change the phone number on our account from our real estate agent's number to ours & they haven't even been able to manage that. DO NOT get a warranty through these people!

I am very happy with the service. I was sent a contractor to repair the fridge when the motor wasn't running well. He fixed the motor on the spot. Very good service, fast and friendly company.