Select Home Warranty Reviews

My rep emailed me and asked that I give him a call to go over some of the details of my plan renewal. Jonathan was helpful and professional and let me know what my renewal options were. If I had anything to say, it is that I was curious that I was never contacted by Select to let me know my 2018 plan was expiring and to go over renewal options with me at that time. I had to reach out to you instead of you reaching out to me.

Very professional. He explained everything to me in detail. I am new to this. I haven't used any of the services. But the Customer service was nice. My line actually hang up and he took his time to call back which I am glad because now my house is cover. Everything was super easy. For the price it's pretty good. To have everything cover and pay a partial fee ain't bad. I am thankful for the agent for been so nice.

I took the policy out on 2/4. On 2/8 on electrical panel started to arch. I called them. They said they would send someone out. On 2/12 I called and they said my claim was denied because I have to wait 30 days to file any claim. When I signed up the man on the phone didn't to me that. Just said I was covered for everything. Really? How was I suppose to know that. I'm on social security. I gave them all I had for this plan and now I'm screwed.

The salesman did a great job. Knows the business. Explained options well. He provided good customer service overall. He was very well spoken and answered all my questions precisely. He is definitely a good employee and you should make sure he is taken care of well.

14 days for $50! That's how long it took to finally get an answer on my broken down dishwasher. Then, after 14 days, you tell me you can give me $125 when it already cost me $75 just to get it looked at and deemed un-repairable. So, this home warranty is paying me $50 for a broken dishwasher that can't be replaced for under $400??? How is that even remotely the right way to do things? You're ripping me off and don't care one bit! I will tell everyone I can to stay far away from your company. Instead of home warranty service, you should call yourselves rip-off warranty service.

Recent washer repair - Initial contact and appointment scheduling took a little longer than expected; however, once that was resolved we had absolutely no problems. The tech was knowledgeable and was able to resolve the issue. Everything seems to be working. He completed the service yesterday afternoon and I'm not sure if I can confidently say the problem is totally resolved. I can say - the one load of laundry I washed has been completed and we have no problem today thanks to the service tech. Thanks!

Easy to deal with. Very good value. Very happy with the rep I spoke with. Very easy to renew my coverage. Rep was very good to work with. I would recommend to anyone that needed home warranty for their homes. Plan to keep my warranty as it is very good buy. Have not had to have a claim yet but having the warranty gives us peace of mind should any thing happen. Keep up the good work.

I contacted Select Home Warranty for a quote after purchasing a home. I received a call from Bruce ** from Select Home Warranty. Bruce was very professional in telling me about the company and what it could offer me. He answered all my questions and addressed my concerns. He was extremely helpful with explaining all aspects of the different policies and the coverage for each policy. As a new home owner I had many questions and Bruce was very helpful and patient. I found him to be knowledgeable about the home warranty policies, compared to other people and companies I had contacted. I will be recommending the company and Bruce ** to others looking for home owners warranty policies.

Great customer service. Will move into my house with peace of mind, thanks to my warranty. First time I’m purchasing a home, so it’s a bit scary, The phone call was great with details outlined. When I chose not to purchase multi-year coverage, there was no pressure. It was a great experience this evening. I would recommend this company to anyone. It’s not the norm these days to experience great customer service, so I’m thankful for that.

Bruce ** was the agent that contacted me and was extremely helpful and knowledgeable. He explained the contract thoroughly to me and even took the time to look for the very best rate for me. He answered all of my questions with clarity and without hesitation. He even got back to me after the initial call to answer a question about my contract. It's very nice to deal with a person who is pleasant, knowledgeable and takes the time to make you feel important to the company.

I have not had to use the service just yet but the call to purchase was fine. I was looking just for a one year plan, even though they were a little pushy on the extended three year policy. He would have tried to divide the payment up for us which he said he does not do all the time. The payment process went fine. He took my card information over the phone which was easy and he looked for different discounts for me specifically.

Everything met my needs and even exceeded what I expected. Originally it was a plan that did not start for 30 days post signing up but he knocked it down to start in two weeks!! The plan was very affordable and easy to start.

The call was quick and professional, he gave me several options and talked me through my add ons. It was such an easy process. Nathan ** was AWESOME! It was a pleasure to speak with him today. He is an asset to your team! I had originally added several different add ons that did not pertain to my home, it was comforting to know that your company was not trying to take advantage of a woman who was unclear of the coverage she needed thus trying to upsale me. Big thank you for that!

So far my exp with Select Home Warranty was with registering with them and for a quote over the phone. I spoke with Ms. **. She was awesome. She gave me her direct line to call back, and I did not have to wait even a few seconds before I got to talk to her and she finished the formalities over the phone in a few mins. Hopefully, I will have continued better experiences with them if I have any problems with my Home.

This is how my washing machine claim goes like this: Call Select, they did not provide email verification that claim was made. Next day, call again and they process the claim. The technician comes out $45 per call and determines the machine is not getting any electricity from the outlet. Closes his toolbox and says I need an electrician to repair the outlet. Place another claim for the electrician to come out only to find there is 120V coming from the outlet and pays him another $45. Next, call back Select who says they have received the diagnostic report from washing machine tech.

I had a home warranty since the purchase of my home. Unfortunately, I was not pleased and cancelled at the end of my contract. Due diligence was done seeking an alternate home warranty. I received a call from Abraham, listened intently and informed him I wanted to do more research on his company. During my research I had someone else from Select call me, and I became annoyed because I informed Abraham once I did my research "I" would call him back. During my research I called Select to ask a question, and the salesperson did not have an answer, yet seemed more concerned about getting the business, and not listening to the customer. If he had, he would have found out the answer to my question.

I found Sam ** to be extremely helpful, knowledgeable, and professional. In fact, I talked to someone before from Choice Home Warrantly and found this individual to be too pushy and just wanted to get me rolled into a policy and not offering any type of special programs/discounts. Mr. ** was just the opposite. He took the time to offer difference programs, he was very patience and understanding of all my questions--he's an asset to Select Home Warranty.

Great sales team that sell you the whole package. You have to wait 30 days to use and don't you know their 100% refund guarantee is only during those 30 days when you can't put a claim in. OK... so you get over that and put two claims in on day 40. After 10 days, I'm called and told BOTH claims cannot be serviced by them as they can't find anyone in my area to come and do the repairs. I am, however, given the option to find my own person, then if the cost is over $100, go back to them for 'approval' to use that person and then, with any luck, that person that YOU found can repair your appliances after already visiting our home to analyze the cost and repair. I called on day 50 to get a refund and was talked into 'trying it again' and guess what? After 10 days they couldn't deliver a repair person, once again.

Daniel was very helpfully in getting my account set up, and price was what I was looking for. And explained everything to me. Didn't beat around the bush. Took down all my info and help me with all the paperwork. And told me all the in and outs of the quote. And was very attentive to my account. And listen to my needs and was just over pleasant. And I would recommend this to all my family and friends.

Chase ** represented your company well. I chose the 3 year plan for my condo. I was please to learn that I could select a multiple year plan. I had a plan with another company and saved money by selecting your company. I especially liked the ability to transfer any remaining time if I should choose to sell the condo. I chose the 3 year plan based on the cost savings and the ability to stop the service at any time with a pro-rated premium return.

I purchased a home warranty 12/31/18. My payment was set up for a monthly auto-draft. I called today 2/11/19 because my second payment was never drafted. Everyone was extremely helpful and were able to let me pay my Jan payment and enroll me in auto draft. Very easy, no hold time and everyone was kind! I hate that my auto draft was somehow missed when I signed up and was dreading calling to fix it but my attitude was quickly changed with how easy y’all make it!

I was pleased with the interaction I had with the customer service representative/salesperson and was also pleased that over the phone I was able to receive an extra discount from what I saw online requesting quotes. I would definitely recommend this service based on my experience. Now I hope that my experience with claims submitting, if I had one and I hope I do not, will be as satisfactory as the experience signing up for this service.

Spoke with Sam to sign up for our warranty service. He was extremely helpful and friendly. His professionalism and knowledge made the sign up easy. He thoroughly explained the warranty and process and managed to save me some money in the process!! Thanks, Sam! I have dealt with many different individuals over my time in business. Sam ranks up there with some of the best I’ve dealt with. I am looking forward to having my home protected by Select Home Warranty.

I definitely recommend Select Home Warranty to anyone that would like to have a peace of mind for a reasonable price. Belinda from customer service was very helpful and friendly explaining how can I benefit from Select Home Warranty. It's great that my wife and I does not have to worry about failures of appliances or systems since it will be covered. We even included the pool system for only $10 per month. Everyone should have home warranty from SHW.

We have been considering a home warranty for a while now but had so many questions. I had spoken to 2 other representatives who didn't really answer my questions and seemed eager to get off the phone with me. Then I got in contact with Sam ** who wanted to answer all of my questions and even helped us get a great deal on a 5 year plan! We are very please with his assistance. We hope to be as pleased with the service from Select Home Warranty if we ever end up needing to call them for our appliances!

Call by Abraham last night and convinced me to go for 3 years. Great salesperson & knowledgable in all aspects of what I needed. If it weren't for him, I would have signed for 1 year with the wrong specs on my contract vs all the info he gave me and made a plus to sign for 3 years and get extra perks. He spent a very detailed amount of time explaining each thing.

I was very happy with my call to set up my home warranty with Select Home Warranty, it was a quick call with a very nice woman and I was able to get the exact coverage plan I wanted for my house at a great price. I believe in the future if I have any issues with my home, I'll be able to have the company help quickly and send out good technicians to take care of the problem. This gives me a lot of peace of mind.

When I signed up for Select Home Warranty I was told I can’t make a claim until I’ve paid the first month and 30 days have passed, which doesn’t make sense because what am I paying for? I have to pay $36 the first month for the privilege of being able to make a claim in the next month? Nonetheless, when the representative said that having the policy meant I would pay $36/month and only $60 for a repair call no matter how long or extensive the repair, it would be covered, I signed up.

They had a very quick response to my broken my microwave. The claim submission was very easy and quick. They gave us a good deal which they would pay 95$ of the new microwave we bought. I am very satisfied by their service. I hope they keep their fair deals and service up. I honestly did not know how good their service was, but I was surprised when I saw how quickly they responded and acted on my problem. Thank you again.

What they sold me is not what I got. My AC unit broke down and now they won't fix it because it has an exception. Salesman Sam told me I would have peace of mind and it turn out it's a lie. Very dissatisfied and disappointed.

Ridiculous customer service located offshore. Nobody is responsible for nothing. Bunch of idiots who is not able to provide you with any updated information! 24 hours takes to assign a contractor and contractor set up an appointment in another 24-48 hours. Imagine yourself stuck with a clogged toilet of a flood. Select Home Warranty does not have their own technicians, so they just hire someone in your area. In West Palm Beach they like to work with A&Z Plumbing. The technician from this company never arrives as scheduled, the communication between the office and technician is poor, especially after hours. Terrible experience! I am about to cancel my plan!

DO NOT Fall for this Home warranty. 1st time did it with American Home Warranty as a horrible experience tried this with Home Select Warranty. I paid regular maintenance of my HVAC up to $900 out of my pocket, and when it came down to help with a repair, all I got approved towards was $150! I paid $500 for this service and instead they help with just $150 towards my HVAC repair. How are these people allowed to be in business? Save your $500 for a real repair. Not worth it!

Like this company, and have had good luck. Only question mark is how they handled my microwave. The display went out. All they did was offer me $50 to go buy a new one, and have it installed, and said they don't fix them. Hmmm. Seemed like my $400 microwave needed more attention that that. Otherwise, of course, my service has been good. Then, got a call today that my warranty was expiring soon. I re-upped on the phone, with Isaac, and everything was taken care of.

Run away from this company. When you close with them everything looks perfect and they give you discount, extra months, low service call fee and then when you have a problem they solve in the worst and cheap way possible. I had a problem on my thermostat (air conditioning) and they replaced for a inferior one, extremely cheaper. They said they had no obligation to replace for something similar than the one that I had before. This is the cheap price paid. Don't fall into that.

I spoke with Bruce **, and he was absolutely great. He was very knowledgeable, courteous, and tried to help me out in any way that he could to get me the best "bang for my buck", especially because I am a senior citizen. I would highly recommend him. I asked him all about the different plans and what was covered, and he explained the differences between them. Even when he placed me on hold, he apologized for the extended wait time.

I called and talked with a Jonathan ** about looking to change the type of coverage that I had for almost 5 years now. I explained to him my coverage requirements and what I was paying (I will be 65 years old in soon). With retirement right around the corner I wanted similar coverage if not better and looking NOT to have to pay so much each month. He very kindly discussed numerous kinds and coverage along with pricing. I appreciated his concern for my home's needs along with what I actually could afford. I feel like I am getting more Bang for my Buck now!

I needed my dryer outlet inspected because it was not working. Select sent someone the next day and they repaired within a relatively short time. The repair would have cost me a lot more time, money, and stress without the warranty. They worked around my schedule and explained exactly what was needed once at the home. Additionally, the service fee was very low compared to other home warranties. Please read your coverage carefully and ask questions to the informed representative when you call in your claim. (Be informed!)

Filing a claim was very easy. And they came out super quick and handle the situation for me. I would recommend them to anyone. If you ever are looking for a reasonable and reliable home warranty company then this is your company to go with!!! This company is one of the best companies I have been with and if I had to do it again I would choose them all over again. The person they sent out was very professional and polite. He also was at my home at the time he said he would. He even called me ahead of time to let me know when he was on the way to my home.

I dealt with Adam today at Select Home Warranty and the process was extremely painless. Adam explained things extremely thoroughly and the coverage/price was great. The buyer/seller protection really helped, it let me purchase the warranty pre-close without any worry of being out the cost if closing falls through. The purchase process was quick and easy. The discounts and wide coverage were also a plus. I look forward to continue working with Select Home Warranty and Adam.

Oven needed a new element which our contractor supplied. There was a significant delay because the work wasn't approved in a timely manner. The work was done professionally and quick after approval. The contractor and I tested the unit which heated up very quickly. So this was a win for us. We will be testing it out this weekend with a pizza or some chicken. I am hoping for other services in the future go this smoothly.

The agent who sold us our home warranty is Jeff **. We found him to be very knowledgeable, professional, and helpful concerning the decision to purchase this policy. He easily explained everything and answered our in-depth questions quickly and accurately. He also helped us understand the necessity to purchase additional coverage for our septic tank. He did all of this plus more without be pushy or seeming hungry to just close the deal. As a retired Lt Colonel with 28+ years of service, I have learned to recognize talent, drive, and dedication to the mission very very quickly and Jeff exhibits all of these qualities. Please tell him Charles and Vicki send our kind regards and a big "thank you" for all his help. In my humble opinion, Jeff is a keeper and a 'must have' on your team.

David was an excellent representative. He answered all my questions and help me start my policy quickly. The customer service was great! I received my policy to review in a matter of minutes. Overall my experience was great! I am hoping the same great customer service is provided whenever I have to make a service call. I look forward to starting a great business relationship with your company. I feel much better knowing that my home is covered.

Super easy and fast! They explained everything and were friendly. No pressure and welcoming! I can't believe I haven't purchased a home warranty before this. The representative helped with deciding on additional years. I settled on the five year plan. Great prices and am looking forward to working with this company for many years to come. Military friendly outstanding service. My wife has been asking me to do this for years. I dislike the hunny do list so now someone else can check off the tasks.

Michael was outstanding in customer service experience. I hope that HR will review his ability and consider him for a promotion ASAP. He went above and beyond to earn my business with my home warranty for the upcoming closing of my new house. I am retired from 30 years of HR Director with the Federal Government. I wish we had 10,000 Michaels. His politeness and eagerness to help was outstanding. Thanks for his expertise and excellent customer service.

I contacted Daniel ** after I inquired online about a home warranty on a home I had just closed on, he left me a voicemail about the home warranty. He was very helpful and explained the coverage and the discounts on how it worked and offered me several options. I did not feel pressured to make a purchase like others from other companies that I had talked to. I was very happy with his service. He was very professional and understanding.

After shopping for a Home Warranty I am convinced SELECT HOME WARRANTY is the best value in the industry by far. Better rates. Better coverage with plenty of options and flexibility for the coverage that works best for you. Customer rep. was very informative and returned three phone calls from me immediately answered my questions. That was not my experience with the other companies I contacted. Not even close. Again I highly recommend Select Home Warranty.

I was looking to renew my Home Warranty with a different company than my current one. I went online to look at reviews of other companies and decided to take a closer look at Select. I received a call from Abraham ** and we went over what the warranty offered and its pricing. Abraham was very thorough in explaining the warranty and very kind. I decided to make Select Home Warranty my new home warranty company and even purchased a 3 year contract. Thanks Abraham for a job well done!

Allen was great knew his info. We talked about all details of services offered and then I called him back. Asked about left out negatives he gave me great details. ** my order #. I signed up only because of Allen's 120% great service experience. He offered all promotions and I decided to do monthly. He made the experience easy and positive. Thanks for your help Allen ext. **. I called him back because I wanted to review a program with a company call home services ? There was no comparison even though they billed thru electric company for convenience.

We had a home warranty on the house when purchased and quickly learned it's value, but after replacing most of the old systems in the house, let it lapse. One service call from a plumber for a leaky toilet cost more than the warranty for a year, so decided it was time to get a new home warranty. I was happy to get the discount offered and the two extra months of coverage, but was somewhat dismayed by the push to sell me additional years of coverage. Over the coming year of coverage, we will see how the service compares to American Home Shield, our previous warranty service.

I was very impressed with the service. Mostly, I was impressed with how much of it I could do by email and not have to deal with phone calls. By the time I was ready to call and seal the deal I had all I needed to know so I was not taken away from my day very long. I turned down many other offers because they simply drove me nuts with phone calls and emails and texts...

Was expecting a little more than $125 for replacing a cooktop, but I guess something is better than nothing. I am still trying to find a top. Even used cooktops are more than what was agreed upon. Also, it did longer than expected for you to get the report from the contractor. He said he sent it, you said you didn't get it, back and forth. This was very frustrating going back and forth with select and the contractor. The experience with the contractor when he did come out was not that good either. He was actually going to leave my house with my power off.

My washer stopped working and there are no repaired for this brand in the area I work. They tried very hard to get someone from out of town to no avail. They offered me a settlement that I agreed on and I am purchasing a new one. They also gave me a free month of insurance. I am recommending this insurance to my parents who are looking for something like this. They were on top of this through the whole process.

Just signed up so can’t rate service. Customer service so far has been good. Abraham ** was persistent but nice. Answered questions and we feel we got a good rate. Unfortunately we had called before and ordered policy but apparently “wasn’t processed”. This is the first time we got a home warranty and want to have peace of mind. Hope we don’t need service but if we do counting on prompt reliable service as guaranteed.

While the first contractor assigned dropped out, I was so happy with the service provided to diagnose and get approved my furnace repair. Customer service was very helpful and fast at responding to my questions. Hopefully getting the repair completed will be as great of an experience as getting the repair approved- thank you for your help! Hopefully I will not need future repair work, but it is a comfort to know SHW is there by my side in case I do!

I was very much interested in keeping my house contents working all the time and then I seen the advertisement on protecting and fixing my contents. You always wander who to call for pluming or hot water heater and after talking with them I was hooked. I figure if they have people like the man on the phone then I knew I chose the right place. I asked questions and he had the answers and info to back it up. The company seems to have it together and that is what I wanted.

I originally called to get information about purchasing a home warranty for a house I am selling. However, the representative I spoke with showed me the advantages getting more warranty for less cost. So as a result of his skilled upselling I purchased a one year warranty on the house I'm selling for $450 with $45 service calls and 2 months free. I also purchased for my private home a 5-year warranty for $1,750 with $45 service calls, a free covered item, and another year free. I had expected to be quoted approximately $1,500 per year. This was a pleasant surprise.

They had very good friendly customer service over the phone. But I have just signed the new warranty it's only been a few hours. So over the phone all was good but we shall see if once service is needed if they can exceed other companies. I cannot comment as far as work wise and what will happen once submitting for actual services but let's hope the same good, fast services are provided as the advertise.

Abraham was very helpful. I appreciated the time he spent talking over the home warranty agreement with me. I needed two home warranty agreements. One for my primary residence, and the other for my rental home. I still need a number fixed on my Mapleton house warranty agreement. Plus, I checked the junk/spam folders for the warranty agreement for my rental home in Springville and it is not there. I still need that sent. Thank-you.

My warranty good until September 2022. l should get October 2022. Please advise. This policy covers rentals as well and I’m very happy to have it as the cost is protected from increasing parts and labor. As a home owner I feel protected from all the things that can breakdown. Thank you for the Super Bowl discount and lowering my repair call fee. Abraham explained the coverage very well and I got the 3 year fixed policy. I Hope everything was true and I don’t have to worry about expertise on the service plus expensive parts.

Was contemplating whether to get home warranty and if I did with whom but after talking to Ralph, I was completely sold and went with the 5 years that he recommended. I think I made a good investment. The price, length of service, the amount of equipment covered, value, and Ralph's explanation removed any doubt I had. I feel at ease now because if anything breaks, I don't have to worry about who to call and how much will it cost me.

Thank you, Select Home Warranty (and Nathan!) for helping me through this process. It was effortless and very rewarding. I am glad my house is now protected with y'all and I thank you for helping me during this time. I am very glad I researched companies and decided on Select Home Warranty, I will recommend your company in the future to friends and family. Thank you so much again for making this an easy process for me.

Very good agents. The agent explain to me other options available for long term contract. He was generous for explaining how much money I would save going long term. He also explain to me what was cover and how much my service fee was for different contract. He was polite, very accurate, and I would recommend Select Home Warranty to my friends. I haven't use them yet but the way the sales representative represent himself and the company I'm sure I will be happy that I choose this company.

I was so put out with my Home Warranty that was bought for me when I purchased my home last April, so I went online to read reviews of other companies. I no more had clicked on Select Home Warranty when Steven called. He was so polite, open, upfront and his services guaranteed with the warranty were far better than my first co. He wasn't even pushy. Lol. I think I'll be very pleased with this co. And it's AFFORDABLE. Thank You for your help.

The agent was very helpful and kind. She helped me decide what was the best option for home warranty for my new condo. I am very pleased with the great customer service I was provided. I would definitely recommend this company to my clients and close friends/family. I am very satisfied. I bought home warranty with Old Republic on my first home and I had such a great experience. The process was quick and smooth. Thank you again!

Very pleasant conversation with Sol **, Sol ** was very helpful and courteous. Sol ** explained the coverage in precise, concise, language and no hard sale. Sol Banon was very knowledgeable and answered my questions with ease. Sol ** is to be commended for his professional demeanor. I chose this company because of the excellent online reviews they received. The recommendations were helpful and stated the reasons for their choosing the service. The yearly awards also made it appear to be a great company.

The rep was very helpful and answered all of my questions. I hope to have a great relationship with Select Home if I should need to file a claim. As a Senior I found the discounts and final cost of the warranty to be very reasonable. The rep was very thorough when suggesting the best value warranty for my needs. I hope to recommend Select Home Warranty to friends and family over the course of the contract term and with additional experience as claims might be needed.

They use an Indian call center, have decent enough service, and you get what you pay for. The seller purchased our warranty so we didn't have much say in it. They obviously went the cheapest route, so we have crap coverage. Well, not really, since septic isn't covered. But yeah, the base plan is pretty basic. Duh. Perhaps that may work for some, but as a brand-new homeowner, I'd of liked to have had more coverage. Read the fine print and you'll be fine! ;)

I called today to purchase a home warranty and Nathan ** was very helpful. He explained all my questions. This is my first policy of this type to buy. He also made sure that he told me of all the discounts that I would qualify for receiving.

Checked out the Select Home Warranty website to review plans and had an agent call me immediately. The agent Fred was very professional, informative and helpful. Fred worked hard to get me the best deal possible and explained all of the benefits with the plan I chose. I would definitely recommend checking into in order to protect you and your home from major expenses caused by normal wear and tear. The agent advised that a technician sent out quickly to fix the issue on hand.

Daniel ** did a great job helping me get my home warranty squared away. He walked me through all of the options and made sure I was getting the best deal possible. He took the time to explain everything to me as well. He was patient and thorough. He reassured me I can cancel at any time if I am unhappy. If you need a home warranty, make sure you call and ask to speak with Daniel **. Thank you again Daniel **!

Abraham ** was beyond Excellent. This is the First home I have bought. He saved me money but more than that he gave me a great Peace of Mind. I am a Veteran and a Senior and Disabled. Not having to worry about my Home is a huge weight lifted off of my mind. He was understanding and knowledgeable in areas I am not. He is to be commended for a Job well done. I will recommend him and your company to anyone I know that is looking to get quality Homeowners Insurance.

Rep was very helpful and was able to answer all my question. He was also able to give me the best deal possible and explained all the add on options. He was very professional and knowledgeable of the product. We were able to come up with the best plan for me and my family to help protect us from appliance breakdowns. I would recommend this product to other friends and family. When comparing prices to other companies Select Warranty provided the lowest price.

Richard was very helpful in explaining my options and coverage. He was knowledgeable and guided me through the process. I was looking for a company that was affordable and had a very good track record for excellence. I like that Select Home Warranty has been rated very high for the last few years. I'm looking forward to a very positive experience with Select Home Warranty. Also, want to say Thank You to Richard for all your help!!

I needed to my fridge looked at because it was making a weird noise. You sent A&S appliance company to come look at it. They found the problem right away, and told us what it needed. Then they said they would report the problem to you, and you would call or email us in 2 or 3 days. You approved to get it fixed and email me the next day. Thank you so much for being so quick to get in touch with me.

I recently had my furnace break and an original subcontractor was assigned by Select Home. The original subcontractor who was assigned didn't want to complete the work. I contacted Select Home and was treated with excellent customer service and a new subcontractor was assigned. My customer service representative was very apologetic about the behavior of the first subcontractor and quickly had my account reassigned. The whole process from assignment to my claim being approved only took a few days. Thanks Select Home for being there.

Alan the agent was awesome with the warranty presentation to me. At this time I'm waiting on the warranty policy. Thanks Alan. GOOD JOB. Alan also informed me of the three years extended Select warranty. I will continue to look at this promotion. Again thanks to Alan. Job well done. At this time I will be waiting on the Home Select Warranty for I can review it. On the three year extended warranty I have being given extra time to consider. Thank you.

Not happy with Select Warranty since their service is slow and do not take care of the problem. They promise but do not deliver. This is one of the worst warranty service I have ever. They promise but do not deliver. This is one of the worst warranty service I have ever encountered. Hope they improve their service. The call got dropped and they did not call back and that shows the interest they have in the customer encountered. Hope they improve their service. The call got dropped and they did not call back and that shows the interest they have in the customer.

Great prices and deeper discounts after talking with Abraham. Best prices for coverage and lowest service charge around. Answered all of our questions and made it easy to make a choice. Great monthly rate. After signing up we still got more discounts and savings. I would highly recommend this home warranty company. The price got even more reasonable after we signed up. We are getting an additional $100 off the price. Great price for a service call. Almost half off as compared to most home warranties.

Very friendly and informative assistance! Greatly satisfied with the service. I am glad that I end up with 5-year warranty plus one year free service. I'd like very much to introduce this company to my friends down the road if I continue to have positive experiences. My house used to be insured with TotalProtect, yet its constant change of policies finally gave rise to anxieties and bad feelings. It is my sincere hope that my future experience will be good.

I placed a claim on 1/16/19 when my heat went out. On 1/17/19 a contractor was assigned and I was told I would get a call to make an appointment within 24 hours. I did not receive a call. On 1/18/19 I called the company (Greenhow Home Services) as instructed and left a message. I did not receive a return call. I called again on 1/19/19; it was cold and my heat was out. Still no return call.

Just signed up as new customer. Account representative (Sol) was polite and informative as well as being very patient. He provided me with his name and extension number if I had any question. Company was recommended by a friend who thought highly of you. I hope I have the same results.

Worked with Bruce who gave me a very good deal over what I had with Sears. I haven't had to file a claim yet so I can't speak to that part of the service but Bruce was very knowledgeable and worked to get me a few extra discounts. May have been a little upselling for a longer coverage period (with option to cancel any time) but knocked 25% of total and about 40% of the service fee. Spent more than initially planned but we'll see how it goes.

I am not sure of the agent's name, he was very cordial and very informative, I did not have any problems with him at all, if my experience with the company goes as well as it did with him, this will be a good relationship. I will be offering this service as an additional option to my renters that are in my rental houses. If everything goes well with your company, I will refer friends and family to you.

I received great customer service from the moment I contacted this company. Sam ** answered all my questions and called me back at my convenience to follow up. The coverage that I selected is just what we need and the cost is worth the peace of mind for us and for prospective buyers. We received our contract in a timely manner and receiving 2 free months is a bonus we had not anticipated. It's hard to find a company that will go out of its way to provide quality customer care but Select Home Warranty seems to o just that.

I just signed up for their service online via the website. Jonathan was quiet, polite, a bit hurried, but offered to split my yearly payment in half. I had originally opted for monthly payments. So that is why I gave 4 stars for now. I hope in the future, I am able to give 5 stars for when I actually call and need them. I have read the reviews and a lot of people seem to believe that the "5" star ratings are bogus. As a consumer you take a risk and have to hope for the best.

Alan answered all the questions I had regarding Warranty. Alan pointed out the differences and advantage of going with Select compare to other companies. Company provides competitive pricing and service. Hoping to have positive experience with the warranty company. Great customer service and would recommend company to friends.

I had a very knowledgeable salesperson call me immediately upon asking for a quote. The quote seems very fair, so I'm going to try this out. Jeff ** is the name of the man I spoke with. They cover everything I need covered, and the roof coverage is new, have never heard of that before. I think it's fantastic.

Daniel was nice to deal with. He gave me a number of options to help me try to save money, and let me know where he thought I might not benefit from a coverage. He was never pushy, and documents were sent immediately as promised. Overall a good experience, and a good price compared to other companies. Annual fee and service call fees were lower than competition. He quickly corrected an issue where the contract didn't reflect something I was told during our conversation.

The customer service representative was very helpful today. The phone call wasn't long and drawn out. He answered my questions, and got me the best deal that he could. He also provided me with different options for payment. I was also able to make additions to the contract for an additional cost to me. I was very satisfied with his knowledge of the services provided by Select Home Warranty. I purchased the Platinum Package and added my spa for less money per month and the deductible is also less than my current home warranty which will expire in nine days.

Mr. Bruce ** was very helpful in explaining your home warranty service. Very polite, made my choice easy. One thing that most people do not want is a person that is too pushy. Bruce answered all my questions in a way that helped me make the decision to choose your company.

Bruce ** was helpful and kind and spoke with knowledge and customer service is helpful and I’m glad you cover water sprinklers systems and roof that was a complete plus and when Bruce told me that and all the promotions I was happy but could not pay a big chunk because I have two kids in college but thank you for everything. And I will recommend family on your promotions and the roof also. And I was pleased that Bruce told me I will have a tech the same day.

I called on Dec 24, 2018 for service. I was told on several call to get my own repair person and I would be reimburse for what I have to pay out of pocket. I did not get service until I reached out to Sears to come out to repair my dryer on Jan 16, 2019, I then email the invoice to SHW, and now I'm being told I only get a $150.00 in refund. My total is $288.70. Now I'm being told this company don't pay for labor charges.

Jonathan was knowledgeable, courteous and helpful in all regard and specifically about the various contracts available. He helped to guide us in choosing the right plan for our budget and needs. Jonathan offered information concerning extended contracts and the many benefits associated with the different contracts. He took his time to explain in detail the benefits of each package and offered extra helpful information in helping us to make a decision about a home warrant. Thank you, Jonathan for taking the time to help us so well.

Bruce ** was very helpful and informative. You guys are a 10. AHS is terrible and it was refreshing to have a cognitive conversation with the customer service representative. There was zero wait time on calls. Thank you.

Sump Pump Call - Sent out local tech who was timely and efficient. Fixed my issue on the first call. They were will to assist and get me to where we wanted to be with the process. The tech was nice and assisted above and beyond what was asked. The overall SHW service beats my former warranty company and is perfect for what my family needs. I would definitely recommend them to anyone in the market for warranty service- can't beat the cost/value.

I was searching for a good home warranty to replace one I already had that was not meeting all of my needs. Select Home Warranty not only a perfect package for me, but the cost was less then I was paying with the other warranty company, they answered all of my questions, and have been very easy to work with. I would recommend them to anyone looking for a good home warranty program. They have many different options, at affordable prices, excellent reviews and are very responsive. I have not had to actually use their services yet, but I feel like it will go smoothly if and when that time comes. Thank you Select Home for helping me and the excellent service you have provided for me and my home. Being a first time home owner, this was very important issue for me!

This was our first claim. There were a few bumps figuring out exactly how to proceed. We did not have the contact numbers handy when our freezer full of food failed. However, once we made contact, service was swift & professional. We explained the situation and they were quick to get right on it. I recommend getting all contact information before you need them. Overall it was a very smooth experience. We have no regrets.

The person I talked to was very informative and didn't seem too pushy. All other companies I talked to were more worried getting me to the payment stage than they were about answering questions/concerns. I received all the answers I was needed and more.

On 1/16/19 I called the claims department to report that my kitchen floor was flooding every time I used my washer. They emailed me with Van Franey Plumbing as a plumber and told me to allow 12 hours for the plumber to contact me. He never did. I found out they are out of Fort Myers and Cape Coral and I'm in Port Charlotte. On 1/17/19 they emailed me Ryan's Plumbing LLC. I waited 12 hours per the email and contacted Ryan's Plumbing, they said they were located in Sarasota and do not to Port Charlotte. I called Select again on 1/18/19 to let them know Ryan's Plumbing LLC does come down to Port Charlotte. They emailed me again on 1/21/19 with Warrem Plumbing. On 1/22/19, Select emailed me again with Warrem Plumbing as the plumber. I called Select and told them Warrem Plumbing never contacted me. Select called me back and told me Warrem was booked up and wouldn't be able to take me as a customer.

Overall my expirence with SHW has not been good. Claims are submitted, and if they are denied you are not informed until you call back to check on the status. Depending on what is described to a customer service agent, they may decide it sounds like the issue with the appliance isn't covered so they won't send anyone out. If I'm already paying for the service call, I should at least be able to have someone come out to verify that the issue isn't covered and give me a quote. Customer service is basically non-existent. I've been bounced around several times to different agents until I was finally transferred to a manager after 2hrs. I've also been given the auto call back when an agent is free, only to never be called back. I've had other home warranty companies with past homes, and never had an issue with them. I can not recommend Select and will not use them in the future.

I read the fine print about the contract and told them I did not qualify because I did not have repair records on my air conditioner. They agreed to waive that requirement. I had an extended conversation making sure I understood exactly what that meant. When I made a claim several months later they failed to pay the claim because I didn't have service records. They just plain lied. I discovered they record their conversations and asked them to listen. I knew the conversation would vindicate me because I had taken copious notes. They then lied and said they listened when they clearly had not. I tried to use them twice and both times they had excuses not to pay. I wouldn't use this company unless you just like throwing away money.

DO NOT WASTE YOUR HARD EARNED $ WITH THIS JOKE OF A COMPANY... You will be on hold for long periods of time to submit or follow up on a claim. When you finally speak to a person they are working in an offshore Call Center and barely speak English. The contractors that have shown up at my home do not look reputable at all. They are been in their own personal vehicles, not work vehicles, do not answer the phone when you call them and are completely unprepared and unprofessional when they arrive. I am afraid to be home alone with anyone they have sent out so far.

I informed the salesperson that I was switching to Select Home Warranty from another company, with no lapse in coverage. According to the contract, the waiting period is to be expedited. However, that is not the case for monthly payers, although that is not specified anywhere in the contract and was not explained by the salesperson Sam. I had the misfortune of having the motor on my air blower for the heater go out recently. Select Home Warranty allowed me to submit a claim and then informed me that the waiting period was not waived and that I was still within the first 30 days from the policy effective date and they would not pay for replacing the motor. It took several days to get a supervisor to return my call. At which time, I was also informed that I would not be able to submit the same claim again after the 30 period was over, because now the issue would be considered a preexisting condition.

Abraham had good rebuttals to my concerns about free replacement. He offered me time to change my mind if necessary because of the BBB rating. He also added additional month for my father's military service. The price seems very competitive. I am impressed with the free roof coverage that covers roof leaks. Abraham was patient as I made phone calls to my mortgage lender to determine if my decision was going to meet the actual requirements.

Today I called Select Home Warranty looking for a quote on my home. Customer Service agent Mr. Sol ** was very informative, courteous and helpful in getting us the best home warranty quote for our home. He was a joy to work with. He walked me through the various coverage options available to us and helped us getting the best discounted rate possible and coverage for our home. He also explained to me that taking this warranty for multiple years as a package would save a lot of money for me over the long run and so I did. Cheers.

This obviously is a commission sales situation, because from the moment I went to your site for a quote, I started receiving multiple sales rep calls. I can't rate your service or your policy yet. I hope I don't have any claims, but I will better be able to rate you once I have a claim or two. I'm not sure one free month is worth all the hassle one has to go thru to get finished with this!!!

Very pleased to become a member and being flexible in paying the annual fee in three payments. Was pleasant and took the time to explain the warranty in detail. I had another warranty company that wasn't at all flexible. They repaired the fridge twice for the same problem and charged me twice. Was not pleased with their response time either. It took over 2 weeks for them to respond to my request for service. I also like my new warranty because the fee allowed me to pay in three monthly payments and the deductible to me is now $75 versus $125.

Michael ** was very knowledgeable about covered items I had questions about electrical systems and plumbing systems, he explained what both were considered to be according to the home warranty. He then sent information I requested immediately and answered all other questions. I have suggested Select Home Warranty in the past to my real estate clients and neighbors. I have high hopes that when I have to use the service it is all I expect.

Belinda was very informative and gave me needed information to determine if your company would be right for my needs. She even went above and beyond and checked out companies in my daughter's area so that I could refer her to the service also. So far so good. I am anxious to see the result of my first claim. I hope this company will not be like our previous home warranty company and give us a difficult time with claims.

Alan responded very quickly to my web inquiry and answered every possible question I could imagine asking, plus a few that I didn't ask. We traded emails back and forth, and I explained exactly what I wanted. Fortunately, Select was able to accommodate my needs, and Alan was prepared with a professional response each time I put him to the test. He really understands your business. More than anything else, I appreciate Alan's helpful approach through multiple emails and conversations, without ever pressuring me to buy.

GOOD SALESMAN. DEAL SO GOOD, I ADDED ANOTHER HOUSE TO THE DEAL. I have not used the service yet, but hope it is better than my last. Service is cheaper too. I know you get what you pay for, but let's hope this is good service providers too.

I was shopping around because I wanted a warranty on my rental property primarily for the peace of mind and of course the potential cost saving if a major item broke. I live in Chicago, and the rental property is located in Charlotte, North Carolina. A couple things that were important to me 1) A company that had a solid foundation and network of service people in the Charlotte area, for fast service. 2) A company that had a solid reputation for fixing things right the first time without having to make additional calls to the warranty company and also my tenant. The salesman was knowledgeable and persistent, he offered me many different terms and options, I liked that. I decided to buy from him because he came down on the price and I felt I was getting a fair deal.

The salesperson did a good job letting me know what options were available and took the time to explain the various coverages. I had questions about the waiting period, how much each service call costs and if it was cheaper to pay monthly or a one time payment. I have had issues with other home warranty companies in the past and am looking for one that actually covers and pays for what they say they do.

Initial phone call was easy. If you had filled the basic info online then the call process is made very easy. Didn’t have to ask for offers. The rep was not pushy or trying to upsale. He was very courteous and polite. I am very pleased with the service the rep provided in the initial phone call. Now hopefully nothing will go wrong.

I was looking for a home warranty and came across Select Home Warranty which was rated among the top 10. Purchasing the home warranty was very quick and easy. I went online and got a quote. I was then contacted directly by a customer service representative. Alan was helpful and offered to answer all my questions. He contacted me immediately with a special discount rate and offered options for payment. This is my first home warranty and so far so good!

Had a great experience talking with the representative and got what I consider a great deal. Looking forward to working with Select Home Warranty in the future. The yearly rate was very good and the per service charge rate the best I had seen. I got the Bronze plan as I only needed to have my appliances covered. I found the options were perfect for what I was looking for. Hopefully this will give our household some peace if mind.

I paid extra to cover 2 extra water heaters. Making 3 total covered. Now I have a heating element out in one to find out that it cost to much for the warranty to cover. I should have stayed with my other home warranty. First American Home warranty is much better. The technician that came to my home was very polite and knowledgeable, and I can’t fault him for the bad coverage that select home warranty provides. My bad I should have looked at the fine print. Just because it says hot water heater is a covered expense doesn’t mean it is really covered.

Fred was very helpful in explaining the plan. As a new customer I can only state that the signing up experience went flawlessly. I was given some discounts, which were great. Leaky roof coverage, who doesn't need that! Obviously, I will know more once I use this service. I can't say that I look forward to using Select, because that means something is going to break, but I am hopeful that everything works out as well as detailed by Fred.

I am paying for the so called Platinum plan, but they refused to cover the repair of the ice maker within the refrigerator. I got the runaround for 2 days before they decided to tell me that it's not covered.

The process was explained to me and Mr. Bruce ** was very determined to get my home and family protected. I did not feel pressured at all. I felt cared for and I would recommend him to friends and clients. I could have purchased a warranty from anyone but Mr. ** was patient and took the time for me to make the decision. I love the fact I can submit a claim 24 hours a day and even do it online in 3 seconds! Thank You! I am a real person and have not been paid for this review!

Yearly amount is very much affordable with low deductible and number of coverages. Apart from home coverage I also got roof coverage with any extra charge. Customer service was able to answer all my queries and assured me why Select Home Warranty is better for my needs. I am hoping that Select Home Warranty keep their words and provide me service on time without any giving me trouble when I need them. If I get service which they committed then I will continue having home Warranty service from them in future.

The company processed my claim fast enough. What kept me from giving five stars is I received an email putting the onus of locating a contractor on me. I wasn’t happy about that and for that reason, my equipment is still unrepaired. Trying to find a contractor who is willing to sign up with this company is easier said than done. Otherwise I would provide five stars. Now, to top it off, this form won’t accept my submission.

Representative was very professional and offered a policy that met my needs and expectations. I was offered 3 free months of coverage in addition to the twelve months of coverage. I haven't used my policy yet, but I hope Select Home Warranty will be fast to fix the problems whenever I need to submit a claim. I compared my policy with others offered by other companies and it is definitely the best for the price. I will definitely recommend this company to my friends and relatives.

I am totally satisfy with process. Thank you and with all that you cover for me it give peace of mind. I'm all going to recommend you to all off my friend and relative. Again thank you for help in give me this opportunity to become a member of Select Home Warranty company. PS I would like to thank the man who try to give as much discount as possible for me. I also am looking forward to one month of free service. You folks have a wonderful day.

I recently signed up for a home warranty policy with Select Home Warranty. The entire process of initiating this coverage was completely favorable. The representative I spoke with was very helpful and answered all of my questions very clearly and accurately. In addition, I think the agreed upon price for this coverage was very competitive. I would recommend Select Home Warranty to anyone who is in need of a home warranty. At this time, I have not had the need to submit a claim under my new coverage, so I cannot speak to the quality of that customer service.

I spoke to Alan **. I felt he did a great job in explaining what your company can do for me, he answered all of my questions did not pressure me at all, gave me all the discount that were available to me which was a huge surprise. Most companies don't do that. So yes I would tell friends about your company, and I do love that you guys are all over the country and that you are local, very nice and very convenient for me.

I had the pleasure of speaking of with David ** this morning to sign up for Select Home Warranty. He was clear in explaining the process and even saved me more money by paying for the year in full. You guys are saving me $164 over my prior home warranty and my service fee is $40 less!!! I should have done this years ago. If my Day 1 experience is reflective of your company, I'm certain that we will be happy with our choice to switch and my family will be well taken care of for years to come!

I have had Sears Home Warranty for 26 years. Recently they raised the monthly rate by $10/mo. They have become increasingly hard to communicate with long hold times and getting transferred multiple times. I decided to do research and find out what other plans are out there. Select Home Warranty kept coming up as a highly recommended provider. I selected 3 and researched the options and then finally called Select. Nathan took care of me efficiently and with respect and provided promotional discounts and an explanation of the options. So I signed up today and canceled my Sears Home Warranty.

My account representative Isaac, was great at helping me decide which coverage option was best for my particular needs. He was especially helpful at informing me of different options to receive the best price quote. I received additional discounts for my multiple properties as well. Their pricing can't be beat from the research I've done. Their money back guarantee (prorated) had me sold. I look forward to using the service. I also researched ahead of time local vendors/service companies that use them and they are top notch that I personally have experienced.

Got someone out here as soon as possible and the problem is fixed (Heating Unit), what more could you ask for! Fair price for things that "come up" such as this. Great peace of mind to not have to worry about potentially super-expensive repairs. I would definitely recommend this to anyone that does not have home warranty coverage, otherwise, you may have to pay WAY MORE out of pocket expenses when the time arises. Also, the company that took the call was very professional and fixed it quickly. All around, a pleasant experience came out of a bad situation needing attention.

Overall my service experience was good. The agent was able to give me a good price, compared to what I am currently paying for my home warranty through another company. What I do not like is that I was told that I would get a copy of the policy sent to my email, and I did not receive it. I sent an email 1/6/2019 and I made a followup call on 1/16/2019 about not receiving a copy of the policy and was told it would be sent, and I still have not received it. I would like a copy of my policy.

After reviewing and comparing other companies I did find Select Home Warranty to have the best value. This company was the only company that called to follow up and offer any answers if I had questions. Alan was very nice and helpful. He let me know what was covered and what promotions they were having. The prices were also fair and lower than most other companies. Hoping that if I ever need to use my warranty that all the other staff are as friendly and helpful as Alan was. Will definitely tell friends and family to call him if they are looking for a home warranty.

Jonathan ** was very nice and helpful. He gave me his direct line and extension should I have further questions. He researched further discounts so I could afford the policy. He has sent the confirmation email and contract when he said he would. He explained everything I had a question on. He was quick with his explanations and didn't waste my time. He listened to my concerns and addressed them promptly and thoroughly. I don't know what more I can say about Jonathan other than I was pleased with his phone call and I wish other customer service people were as good as he was.

I have never had a home warranty before so I am looking forward to having someone to call in the event I have an issue. The person that sold me the warranty was outstanding and very concerned for to get the best coverage and price. His name is Sol. He also explained to me the warranty in detailed so I could understand it. I am 73 years old so it takes patience and time for me to comprehend. Thanks SOL.

I took up home warranty with Select Home Warranty and I'm totally satisfied with the sign-up process and the tech was really helpful in explaining the coverage information. I would surely go ahead and recommend this to my family and friends. The offers are really great and I'm looking forward to avail the help of techs as needs arise. The CSR on the phone was very courteous, polite, honest and transparent with the policies and let me make my decision with all the information provided.

Adam was professional, well trained and helpful sales consultant. Would recommend your service to my friends Your coverage and neighbors. Have researched other Warranties and Select Home Warranty had the best reviews, coverage and price by far. I am looking forward to your service one total peace of mind with your service on my townhome. Your home coverage was by far the best after days of research on reviews and customer comments. Again-Adam was helpful and knowledge on all aspects of Select Home Warranty.

I had heard good things about Select Home Warranty so I decided to get a policy for my home. I went online to submit a claim and the first contractor they sent me was out of business so we went through the dispatch process again, which took two more days, and they gave me another contractor. When I call them, they said they would call back that afternoon. I never heard back so I called back the next day and left a message. The third day I was able to reach someone, and they hung up on me. When I called customer service I explained what had happened so far and they want to send the claim back to the dispatch department to start the process all over again. At this point it had been almost two weeks that my washer had been leaking and I called my own repair person. Not very helpful people.

Updated on 02/06/2019: After multiple phone calls and emails even having to send a photograph of my heating system and maintenance reports which I do not have because I had just moved into this property in August of 2018 the company is only reimbursing a $150 of a $500 repair bill charge. So why even purchase a home warranty plan from them, only look for excuses not to cover the repair bill.

The worst Home Warranty Company! Beware here. They make every excuse not to approve claim. They don't tell you you can't get your full started till after 4 months and 1 week! I didn't realize I had to wait that long and the Claims person said, "just pick a date you think that the problem started." I had no idea when it started and she said just pick any date. I didn't realize it was ONE day a before the 4.1 weeks needed for full claim. My work was $1800 and they only gave me $150. I had to pay the rest. This was enough to cover them coming out to diagnose. They get you here with low rates but it's bad! They don't tell this upfront!! Beware.

I called Select Home Warranty about a malfunctioning Hot Water Heater. This was the week before New Years. They told me because of the holidays service would be a little behind, which I understood. They gave my ticket to one of their "vendors." He never called. I called Select Home Warranty about this and they told me to call the vendor. When I called he had no record of my ticket. I then called Select Home Warranty back who then got my ticket to the vendor. The Vendor promised service on Jan. 2nd. Never called and never showed up.

Updated on 08/02/2019: On January 4, 2019, our hot water heater's heating element stopped working and no replacement could be located so the entire hot water heater had to be replaced. When I call for the status of my claim (I have called 25 times and emailed 30 times since I can't get anyone to give me an answer), they switch me to a manager and then drop my call. They have not paid anything on my claim to date. DO NOT USE THIS COMPANY.

I purchased a warranty with this company (SHW). After several communications with SHW, I received my Policy Holder Agreement 4 times (3 by email and 1 by mail) with an end date of 12/9/2019. SHW went in at some point after they sent me the agreement and changed my end date to 11/8/2018 without letting me know of course. Now, SHW is calling me to renew. I told them I didn't need to renew because my contract stated I was still covered. I would understand if they made an error and admitted. However, they rudely talked to me as if I changed the date on the contract. Additionally, I have had occasions were the contractors they used to fix electrical issues in my home, took my deductible and the money SHW paid out but never completed the job.

I called in with my first claim request and customer service was good, but after 24 hours I still have not been contacted by a service rep to fix my maintenance problem. I am going to call again to find out if service is this slow all the time. I would hope your service reps would at least email you a contact within 24 hours to set up an appointment to meet and fix the problem. Evidently there is a loophole in the fine print that there is a thirty day waiting period until they will try to fix anything for you. I can't wait 30 days for a broken furnace.

Bought my contract March of 2018 and had an effective date "to be determined" note attached to contract so I could turn on the service at a later date. I called during the intervening months to check on my contract and always received courteous service. I had to call a couple of times to get contract revised with new owner's name and put a start date on it and to have it emailed to me but it was eventually done correctly allowing me to get to closing on time. Always had friendly service.

I talked with Adam and renewed my policy today for 3 1/2 years. Adam was kind and patient working with me and explaining how I could get a bigger discount by renewing for 3 1/2 years. He said he would send me the contract through e-mail. I rec'd the cover page for the contract, but didn't receive a contract like I did the last time. I'll be waiting to get the full contract on the e-mail Thursday or Friday. When do I get the free month?

Though I thought the rep I spoke to was rather pushy, he did know his product and was friendly. I’ve been happy with Select up to now, so we will see how the next 15 months goes. You denied my last claim for my dishwasher so I’m hoping that doesn’t happen again. The rep did give me 2 free months but I got the impression everyone gets that. It was nice nonetheless. Thank very much!

Issues again trying to get resolution like normal! My ticket was issued three times to two different companies and I still had to contact the receiving vendor because SHW had the wrong email address on file so I had to do all the leg work like normal. I have never had an easy ticket with SHW and come to find out 9 am EST is too early for a tickets to be authorized since they told me they don't verify tickets until 10:30 am. That is ridiculous.

I researched the best home warranties online and was comparing the #1 (American Home Shield) & #2 (Select Home Warranty) companies listed. Abraham ** from Select Home Warranty called me after I entered my information online to get a quote. Although I was interested in a one year quote he provided me with an excellent deal on a 3 year quote. I have owned my home for 2.5 years and know I will be here for another 3+ so I couldn't resist an incredible deal. I have not had a service call yet, but with all of the positive reviews I am sure I will be satisfied if needed.

Just signed up and while looking through the fine print I noticed that it does not cover the ice maker on your refrigerator. Also seems to not cover the sump pump in your home. I'm going to continue to read and see what else isn't covered. It also would be nice to split the large multi year plan over the course of a few months instead of all at once or sixty days. Just saw that the sewage ejector pump is not covered. I hope that I have a good experience with this company and it does not turn into something that I regret. I am keeping my fingers crossed.

I was in need of a home warranty and was contacted by Sam ** and he was awesome with helping me. He happily told me of veterans discounts and special offers for vets. He made the process a very smooth one. Now all I have to do is wait and see if when I need them they are there for me. I chose them because reviews for other companies were very bad. I am hoping that when if I ever need my warranty that I will get the coverage that I was promised.