Select Home Warranty Reviews

I was having plumbing problems with the toilet. A plumber was hired and sent to my home by SHW. The plumber was excellent. He was thorough, professional and worked very clean. My repairs were completed within the same visit. I highly recommend SHW.

Over the summer I began experiencing issues with my a/c system. I called SHW to file a claim. A technician was then sent to my house to assess the issues. The technician was able to find out what was wrong with my unit and proceeded to make the repairs. The service was professional and fast.

I filed a claim last month for my heating issues. A contractor was sent to my house who repaired the heating system. The contractor was professional, courteous and thorough. He inspected the unit thoroughly before repairing it. He also made sure that everything was working perfectly before leaving.

My sump pump was not draining properly. I filed a claim and right away a contractor was sent to my house to repair it. He had to call SHW while he was at my house to get approval for the work he was about to do but once he got it he proceeded with the repairs. I have had no issues since and am very happy.

I had issues with my heating system. A claim was filed. A technician was assigned to my claim and sent to my home. The technician diagnosed my problem and repaired it the same day. I was very happy with the outcome of my claim.

I am very impressed with the service I have received not only from the contractors and technician but by the representatives at Select Home Warranty. My claims were all handled professionally and timely. Repairs if needed were completed within the timeframe provided by the contractor. Overall I highly recommend this warranty.

I contacted Select Home Warranty on January 12, 2017. I requested service in my refrigerator, dryer, and my roof. I received a call saying that the refrigerator was not covered. I said ok, but how about the dryer and the roof. I was told that they were still trying to locate someone for those repairs. I called a few days ago, and I was told that they are still trying to find someone to come. Today I'm told that there was no service in my area, and I would have to pay for it and then be reimbursed. I am a cancer patient, and I do not work. I'm on a very strict budget. That was my reason for getting the warranty. I cannot afford to not have one. So I just received a call from Mr. ** (as I'm writing this) who has agreed to send me out a check to find my own repairman. I appreciate him doing so, but, if I have to find my own serviceman, then why can't you? Must say that I feel bamboozled. Why was I not told that there was no service people in this area?

I filed a claim with Select Home Warranty when my fridge was not working. The food was not staying as cold as it needed to be. A contractor was sent to my house the same day who was able to find the source of the problem. He repaired my issue the same moment and tested the fridge, making sure it worked well before leaving. The service was reasonably quick.

I called SHW last week to file a claim for my ice maker. A contractor was hired and sent to my home the next morning. He was on time and very professional. The contractor found the issue right away and was able to make the repairs that visit... I was very impressed with how professional and thorough the service was.

I called Select Home Warranty to file a claim for my garage door as it was not opening. A contractor was sent to my house the next morning. The contractor was very informative and super professional. He found the problem and was able to fix it right away for me. I was very happy.

I filed a claim last month for my stove. The oven was not heating properly. SHW sent a contractor to my house to inspect and repair the stove. The contractor replaced the part that was no longer working and made sure the oven was functioning before leaving. I was only responsible to pay my deductible. I am very satisfied with my warranty.

I filed an a/c claim last summer. The contractor who came to the house was professional, courteous and on time. He inspected my unit and was able to repair it right away for us. I am very happy and satisfied with my warranty through SHW. I recommend them all the time to friends and family.

I filed a claim for my plumbing issues with the toilet. My claim was processed quickly and handled professionally by the plumber. The plumber repaired the toilet and made sure it was running properly before leaving. He was professional and courteous throughout. I am very satisfied.

I purchased a home warranty from Select Home Warranty in June and everything was great until I filed a claim in December. They gave me a claim number but never called me back to set me up a tech visit. I called three times and was promised a call back from the manager to make things right but never received one. Finally in January, I called an independent contractor, who gave me an estimate that I shared with Select Home Warranty. They immediately called me then and said they would not pay to repair the appliance but offered me an in-lieu depreciated cost of $125 for my refrigerator. I asked how they calculated this cost and was told, it was at their discretion and I could take it or leave it.

I highly recommend SHW. My claims have all been handled very well. The representatives processed my claims quickly and technicians were hired and sent to my home just as fast. All my repairs were professionally completed. I am very happy and highly recommend this warranty.

I have been with SHW for a year now and so far am satisfied with my experiences. My garage door claim was handled very well other than the contractor taking 2 days to come out to my house. I really had no issues with SHW directly besides for the contractor. Overall I am satisfied with my warranty.

My wife called SHW to file a claim for our microwave. The contractor assigned to our claim was very professional and thorough. He told us that a part needed replacing and the cost of this part was just as much if not more than purchasing a new microwave. He called SHW and had them approve a brand new microwave.

Please note that the claims department does not resolve issues in a professional and timely manner. I presently have a problem with my heat and called the claims department two days ago and haven't been assigned a service technician.

My garbage disposal claim was handled excellent. The contractor said that it was more money to fix than to replace so he has Select Home approve the replacement part. The contractor came back the next day to replace it. I was very happy with the overall service I got. My questions were always answered by the representatives on the phone and they were always polite.

I am happy with my warranty and experience so far with Select Home Warranty. My claim for the leaking sink was handled quickly. A plumber was sent to my house the same day to make repairs on it. Since the repairs were completed there were no other issues with it. I was happy to see a job done well and the first time around. I also didn't get the runaround like I did with my previous company which made me very happy.

My ice maker claim was handled very professionally. A technician came to my house within 24 hours of filing my claim. The repairs for the ice maker were completed as soon as the new parts arrived. The service was timely, professional, and without any hassles or delays. I would definitely recommend this service.

I filed a claim for my stove and the service I received was very good. The staff were professional and answered all my questions. They sent a contractor who was very knowledgeable to my house to make repairs. The timeliness of the claim was also prompt. I highly recommend Select Home Warranty.

I pay for the platinum service warranty I purchased March of 2016. I called in on 1/6/17 at 3:00 pm central time. I talked to Samantha and advised my furnace stopped working and am I able to send a contractor local to diagnose due to the frigid temperature and elderly couple in the home. She advised yes and she spoke with my contractor who gave the diagnosis and his advice of replacing the unit. She said due to circumstance of weather she would expedite and I would receive a call back. I did not get a call but email asking for pictures of my unit and maintenance records. I then compiled and sent in. I have used the same contractor for years as a HVAC tech. He sent me invoices and never had a issue but a cleaning yearly. I still did not get a call.

I called SHW when my garbage disposal was not working. A contractor came to my house and said that I needed to have it replaced. He called SHW while at my home and waited for them to provide the approval for the replacement. As soon as the replacement disposal was approved the contractor had the new one installed.

I filed a claim with SHW for my washing machine. The technician came to my house on time and was professional and courteous. The repairs and parts were changed within a very reasonable timeframe. The washing machine has worked very well since then. I am very satisfied with my warranty from SHW.

My husband called in and filed a claim for my dishwasher when it was not working. A contractor came to my house the next morning and he said that some parts needed replacing. He called the warranty company right away on the phone and once they approved the new parts he came back to my house and repaired the dishwasher. The whole process was handled seamlessly.

I had some issues with the upstairs toilet. I filed a claim online and got a response from someone within a few hours. A plumber was assigned to my claim and called to schedule an appointment for later that day. The plumber arrived on time and was able to repair the toilet that day. I received very very professional service. Thank you.

I was having a lot of problems with my air conditioner over the summer. I called Select Home Warranty right away for help. They had a technician sent to my home within 24 hours to make repairs. The technician who came was very professional and fixed the air conditioner without delay. I am very satisfied with my warranty.

I had some a/c issues over the summer. It took a day to have someone come to my home because the contractor was very busy but when he came he was professional, courteous and thorough. He repaired my a/c quickly and made sure it worked well before leaving.

Select Home Warranty sent a plumber to my house when the master bath toilet was leaking. The plumber was very thorough making sure he didn't miss anything. He repaired the leak and made sure everything was running smoothly before leaving the house. The service was very professional.

I called to file a claim with Select Home Warranty when my fridge was leaking water. A representative promptly sent a contractor to assess and repair the issues. The contractor who came was very professional and neat. He was organized and came prepared. Repairs were completed within 2 days' time.

SHW sent a contractor when my garage door was not going up or down. The contractor was professional, courteous and on time. He repaired our garage door quickly and without any hiccups. The service so far from SHW has been easy and pleasant.

I went online and apply for a quote. At that time I received a promo code of NYE2017, which gave me $200 off the actual price, plus 3 months free. There was no statement about it had to be with the one-time payment. This is bad business practice. They called twice to give me a different offer, without the 3 free months. I expected to get the offer I applied for online. One thing that did happen, they lowered the payment to $33 mo, but just one month free, and $45 service charge.

I had issues with my stove not heating. I filed a claim online. I got a response back telling me that a contractor was assigned and will be in touch to schedule the appointment. The contractor was prompt, courteous and professional. He quickly completed the repairs and made sure that everything was working properly before leaving. Thank you.

I called Select Home Warranty when my heater stopped working. They sent a contractor to my house right away to fix my issues. The contractor came prepared and even had some parts in the van that were for my particular heater. Everything was fixed that afternoon. I highly recommend the service.

I filed a claim for my plumbing issues in the upstairs bathroom. A plumber was sent to my home to see what the exact issue was and to make repairs. The plumber was prompt, professional and courteous. He explained the issue and proceeded with repairs. I am very satisfied with my service.

I have had 4 issues so far and every single one was denied. I showed proof that what they were saying was untrue but the person (Charles) would say his piece, state something incorrect and then stay silent on the line. I would show proof that what he was saying was incorrect but all he would only say "Is there anything else I can help you with". Basically ignoring what I would say. On each occasion I have spoken to the techs that came out and they stated that they knew the company would not repair. They look for any reason to deny. My advice is to stay away from this company. Hopefully with enough reviews they will go out of business soon. My claims were for 2 AC's and then for 2 Heaters a few months later.

I purchased the top of the line home warranties from this company for our primary home and a rental home that we own. I received a call from my renters stating that the hot water tank is leaking and they don't have hot water. I placed a claim with Select Home Warranty on 12/29/16 early in the morning. I received an email on 12/30/16 stating that they have assigned a contractor to go look at the hot water tank. I called and talked with contractor and he said that the hot water tank needs replaced and he submitted this to Select Home Warranty.

My oven was not heating properly. I filed a claim online via the SHW website. Later that afternoon I received a call from a technician requesting to schedule an appointment. The technician arrived the next morning and found what my issue was. He called SHW right away and was able to get a replacement part approved. As soon as the approval came through the replacement part was installed.

I filed a claim for my air conditioner over the summer. Overall the service from Select Home Warranty was pleasant. Representatives are polite and professional over the phone. The contractors who are sent to your home is professional and knowledgeable. I had no issues and did not need any additional repairs to be done after the first time they came out. I am pretty happy and satisfied with my warranty.

I called Select Home Warranty the other day to file a claim for my dryer. The representative over the phone was very courteous. He took down all my information and told me to expect a call from a contractor shortly. The contractor came to my house yesterday and fixed my dryer. The service has was perfect. Awesome job!

I filed a claim with Select Home Warranty when my heat was acting up. A contractor was sent to my home the same day. He was professional, polite and on time. He found the issue right away and was able to repair it. My heat is working perfectly now. Thank you.

Over the last 6 months, I have had to contact Select Home Warranty multiple times. On a major oven issues, I am still trying to get resolution after over 4 months of constant contact. They are so unresponsive and at every turn find excuses to give lousy service. I recently was promised by Jermel (Customer Service Manager) an amount to cover a problem for my oven. The oven needs $800 in repairs, he only authorized $200. Now, when the documentation came through to sign, they are only authorizing $130. I then called back to the customer service department to get a resolution. I was told that they had to deduct the $45 service fee. I then had to explain that I paid the $45 service fee to the technician that came out earlier on the call for the service. The person on the phone had no authority to fix anything and had to defer to Jermel who is now supposed to call me back.

I filed a claim for my fridge. The next morning a contractor was at my house making repairs. The service was amazingly quick. The contractor was professional, courteous and extremely knowledgeable. I could not be happier with my warranty through Select Home Warranty.

I have received 5+ star services from Select Home Warranty the past 2 years. I am extremely satisfied with my warranty. All my claims were handled promptly and professionally. Technicians were assigned to my claims and sent to my home right away to complete all necessary repairs.

I am very happy with my experience so far with Select Home Warranty. My air conditioner claim was filed promptly. A technician was hired and sent to my home within a reasonable amount of time and the repairs were professionally completed. I am happy with the warranty and service I have gotten thus far from them.

I filed a claim for my outdoor spa as soon as I saw that it was not working properly. A representative from Select Home Warranty took down my claim information promptly and told me that a contractor will be in touch to schedule an appointment. Within 3 days my outdoor spa was repaired and in perfect working condition. I am currently very happy with my Select Home Warranty service.

I submitted a claim online and the form states "a claims rep will contact you shortly." No one contacted me so I called and was told that a claims rep would call me in 24-48 hours then they will talk to me about getting something scheduled, which might take another day or two. This is not the prompt service I was sold on when I bought my plan. Meanwhile, we have a broken toilet that is leaking. If it is a really big problem or emergency, I can't imagine waiting 24-48 hours just to get a call back from a claims rep at Select.

I had a plan with Select Home Warranty for 4 months when I had occasion to use it to get my dishwasher repaired as it wasn't draining properly. When I placed the claim I was told the contractor, Delta Appliance, would get in touch with me within 24 hours. 36 hours went by and I finally had to call them. They didn't want to come out for another 5 days but I convinced them to make it 3 days. The serviceman came out, said we needed a new drain pump, collected his $60 service fee, and said it would take about 2 days to get the part. 3 days went by and when I didn't hear anything I called Delta. The person that answered the phone said "oh they didn't call you" and said she had to look up the information and would get back to me within 10 minutes. Within 10 minutes I got a call from Select stating that my repair had been approved and that they'd pay for the part but not the labor.

My a/c was not working. I called SHW to file a claim. The technician who came to my house fixed the a/c in the same service call. I am very pleased with the services from the technician and SHW. I recommend them.

I was very pleased with the service I got from Select Home Warranty. The representative on the phone was very cordial and answered all my questions. My a/c claim was handled very well. Technician assigned was courteous, professional and did a thorough job. I highly recommend Select Home Warranty.

I called Select Home Warranty because I was having plumbing issues at home. They had a plumber sent to my house the next morning. The plumber was professional, on time and knowledgeable. He found the source of the problem and fixed it right away.

In January 2016 we were looking for new home warranties for our new house purchase. Select Home Warranty seemed to have the best rates. Other home warranty companies also contacted us and several of them said NOT to go with Select Home Warranty. We ignored their advice and went with them anyway. In March 2016 our garage door opener broke and we couldn't get the garage door opened. I called SHW to file a claim. Since our cars were stuck in the garage and we needed to get out we needed urgent service. SHW told me to go ahead and find a contractor and get it fixed ASAP and that SHW would reimburse us for the cost minus the service fee. I found a contractor, they came out within several hours, fixed the garage door, I paid $200 and we were taken care of.

I called Select Home Warranty to file a claim for my plumbing issues in the bathroom. A plumber was sent to my home the same day to fix my issues. I was so surprised with how quickly my claim was handled and processed. I was very satisfied with how the repairs were made and how knowledgeable the plumber was. I highly recommend Select Home Warranty.

I filed a claim on the SHW website when my fridge was not cooling well. I got a phone call later that afternoon from a technician who wanted to schedule an appointment to come to my home. The repairs were completed on my fridge surprisingly quick without any hassles. I could not be more pleased or satisfied with my warranty.

My ice maker was not working correctly. A representative from Select Home Warranty had a contractor sent to my home to make repairs on the ice maker. The contractor was very professional, courteous and knowledgeable. The repairs were completed on the ice maker and I have had no more problems since then. I am very happy with my warranty.

I called Select Home Warranty last month to file a claim for my washing machine. The representative on the phone took my claim information down and told me that I should expect a call from a contractor to schedule an appointment. The contractor arrived the next morning and repaired the washing machine. The service was fast, professional and worry free. Thank you.

I started having issues with my Furnace in Sept 2016. I am still awaiting Repair. All contact has been through email. Each email says I will hear back in 24-48 hours. I have had to contact them repeatedly to find out when a Technician would be assigned to my Repair. The first (2) times they assigned the same Contractor - who DOESN'T do repairs on Gas Furnaces. I changed to this Warranty Company because it was less expensive. HUGE mistake. The saying "you get what you pay" is definitely correct in this instance. STAY FAR AWAY FROM THIS COMPANY.

I called Select Home Warranty when I was having issues with my washing machine not draining and cleaning the clothing properly. A representative from Select subsequently hired a contractor and had them set up an appointment. The contractor was on time, professional and wore socks over his boots as to not make a mess in my home. I was blown away with the quality of service received. My repairs were completed and I have had no problems with the machine since then. Thank you!

I filed a claim online for my GE dishwasher. A contractor was sent to my house the next morning to assess the issue. A repair was made on the spot and I was only responsible for my deductible on the policy. I am very satisfied with the warranty and services I received. I highly recommend SHW.

I have been with Select Home Warranty for 3 years now. I have filed several claims and each one was handled professionally and quickly. I have always had my questions answered and my reimbursements sent in a timely manner. I highly recommend the warranty and service to all.

I had so bad experience with Select Home Warranty. I purchased home warranty for a year $449.99 for a little single family house. One day my stove stop working, called Select Customer service, they find a third party contractor to the house. The contractor said the stove is old and does not worth to fix. Then go away (I have to pay $45 copay to him). According to the contract, Select will pay me $100 and I will buy a new stove myself. But, they never pay me the $100. I call the company many times, they just don't care.

It is crystal clear in my case that Select Home Warranty makes all effort to NOT cover our failing HVAC system. My husband and I purchased our home in April of 2014 and maintained our HVAC through a professional and licensed contractor since we bought it. Now Select home warranty requests 3 years of maintenance which we don't have simply because we HAVEN'T BEEN IN OUR HOUSE 3 YEARS! So when the contract says, "This Agreement covers household appliances and systems when they become inoperable due to normal wear and tear," THEY LIE! It only applies if you can show 3 years of maintenance record like the contract says at the bottom of it! This is a shame!

This company is the absolute worst!!! We signed up when we moved into our new home last year. We've ONLY filed 2 claims. The 1st claim was for our washer. It took them almost 2 months to find a contractor to even contact us! LUCKILY we still have our warranty with Samsung & it got fixed within a week. I had to constantly call them that week & have talked to some of the rudest customer service reps EVER! The 2nd & final claim was for our garage door opener. First they sent my claim to a PLUMBER!!! That took 4 days. Then they finally assigned it to the RIGHT contractor, who was superb! That took 3 extra days.

I filed a claim for my garage door. The representative in the claims department at Select had a contractor sent to my home the next day to make repairs. The garage door was fixed later that week when the part ordered came in. I was pleased with the professionalism and efficiency of the service.

I filed a claim for my kitchen faucet. Later that day I got an email from Select Home Warranty informing me that a contractor was assigned to my claim and will be in touch with me. The plumber came to my home the next day and repaired the kitchen faucet. The claims process from beginning to end was professional and quick.

My microwave door broke and on the agreement it said if the microwave does not function then they will fix or replace. The Electrolux door cost $720 to replace which included the service call of $125. They gave me $90 which doesn't even pay for the service call. I canceled all 3 of my warranties.

I filed my first claim over the summer and it was for my air conditioner. I was told by a representative that a contractor will be calling to schedule the appointment to come to my home. The contractor was at my door the next day and repaired my air conditioner on the spot. He gave me some tips to prevent this problem from happening again. Thank you for the great service.

I am very happy with my warranty through Select Home Warranty. All my claims were processed quickly and handled in a professional manner each time. I was reimbursed twice for two claims which were mailed out to me when it was supposed to go out. I highly recommend a warranty through Select Home Warranty.

I filed a claim online for my dishwasher. It was not draining properly. I received a call the next business day from someone at Select stating that a contractor will be dispatched to my home to diagnose my problem. The contractor who came to my home was on time, professional and thorough. The contractor was able to diagnose my issue and complete the repairs on the same service visit. I am very pleased with my service and highly recommend Select Home Warranty.

After submitting a claim to on electrical problems in the garage and on the outside of the house, the company refused to cover them. We submitted another claim to fix our heater, but the company didn't cover the specific part that broke inside the heater. This is despite the company saying they covered these general electrical and heating systems. They refused to share the full contract with us prior to purchasing their warranty, and only provided it to us after denying our claim.

I filed a claim for my toilet issue in the main bathroom. Select Home Warranty had a plumber sent to my home right away who was able to fix my issue. He made sure everything was working as it should before leaving my home. I was only responsible for my $45 deductible as stated in my policy.

My dishwasher was leaking water when the cycle was running. I filed a claim online right away with Select Home Warranty. The next day a technician was sent to my home to see the damages. The technician replaced the hose that drained the water for me and I had no issues since then. Thank you.

I filed a claim for my water heater. SHW dispatched a technician to my home to diagnose the problem. When the technician was there he called SHW to provide them with the diagnosis and requested approval for repairs. They approved the parts needed to fix my water heater and the technician returned later that day with the part to complete the repairs. I highly recommend this service.

My a/c was not working very well. I called Select Home Warranty and filed a claim with them. The next day I had a contractor come to my home who inspected the a/c and was able to make the necessary repairs. I was very pleased with the quality and timeliness of the service.

I have had this warranty company for a little over 1yr and they have been the worst company I have ever used. I went with this company since they covered roof leaks. I bought this warranty when I bought my house a little over a year ago. My first issue was a roof leak which they would not cover since it cost $650 to fix and it was within 3 month of me buying the policy. They told me the most they would pay was $150. Which I accepted.

My air conditioner was not working and it gets very hot here in Arizona in the summers. I called a representative in the claims department at SHW and proceeded to take down information for my claim. They ended up dispatching a contractor to my home to repair the air conditioner for me. I highly recommend SHW. They went above and beyond to make sure that the contractor was on time and that I was pleased with the repairs made.

My air conditioner was not working this past summer. I filed a claim online and received an email from SHW stating that contractor will be calling me to schedule an appointment. The contractor came to my home the next day and repaired my air conditioner for me. The service was professional and prompt.

I filed a claim for my washing machine. It was not draining properly. Select Home Warranty found a contractor in my neighborhood and had them come to my home the next day to make some repairs. Overall I was very pleased with the timeliness of the service.

I filed a claim with a representative on the phone for a plumbing leak. The representative was professional, courteous, and explained the claims process to me. A plumber was hired and sent to my home to make repairs. My claim was handled professionally and quickly. The entire process was hassle-free. Thank you.

The furnace has gone out at my house in Colorado on a Saturday night. This is urgent, obviously, because the temperature is expected to go down to 20 degrees overnight. My tenant has to stay elsewhere tonight, and pipes could freeze and cause a flood. Incredibly, the Philippines-based phone-answering service for Select Home Warranty could promise only that I will hear from the company's claims department by the end of the business day Monday! I will update this if I hear from Select Home Warranty and the claim gets handled on Sunday.

I had a some plumbing issues at home. Select Home Warranty sent a plumber to my home the same day. The plumber was very professional and courteous. The repairs were completed the same day and I have had no issues ever since. The service is very good. I highly recommend it.

Had issues with the garage door. Select Home Warranty hired a contractor to come to my home and make repairs on it. It took the contractor 3 days to come. And when he did come he was not very polite to me. That is the only reason why I am giving this review 3 stars. Select Home Warranty service is very good but the contractor they sent was not.

I filed a claim for my garbage disposal. A contractor called me that afternoon to schedule an appointment for the next day. After he inspected the garbage disposal he said that it would cost a lot of money to repair it and it would be better to just have it changed out. He called SHW for me while he was in my home and got them to ok to the replacement unit. He came back later that week to change it out for me. Thank you for your help SHW.

Omg called our Microwave burned up. "No problem because it is 13 yrs old we will give you $95 towards a new one." I figured no sweat I understand. Still waiting on my $95 and that was a month ago - gets better than our thermostat no power??? Called for service man - read an email 3 days later to call this company with name phone number. Called. "So sorry we do not have a contract with Select Home Warranty company???" What? She said "yes you are about our 15th customer that has called and we do no do business with Select???" Called Select back - they sent me another email 2 days later. "Here is the company that will come and fix your issue." Called them today. Are you ready..."We do not do business with Select???" They take $40 every month for over a yr and they are NOT a company???

DO NOT BUY YOUR HOMEOWNER WARRANTY THROUGH THIS COMPANY! Their Customer Service is the worst I have ever dealt with. I have put in 2 claims with the company. The first one was for broken water heater. When I originally put in the claim they told me it would be about a week before they could get anyone to my house. I told them that was unacceptable since I was having 10 people staying at my house in two days. I was irate. I will say Jonnel was helpful and did finally find a plumber to come to my house. My water heater was not repairable and they told me they would only give me $150 towards a new one because it was 15 years old. A new one costs $1200-1500 fully installed. Not acceptable, but that is all that they would do.

I called Select Home Warranty to file a claim on Nov. 23rd, 2016. As of today 11/30/2016 I have not had a contractor call to set up an appt. to look at our non working heating system. I have called the warranty company at least 2 times daily to see if they have a number for me to call. They tell me they are still working on it and that I have the option to call a contractor myself. I paid my warranty in full and should not have to do all the work. I think their 5 star rating is a JOKE. Will not be renewing with this company. So disappointing!

When signing up the policy they do not disclose all the loops on what is covered and what is not. I called in to get a report a claim about a cook top vent fan underneath the built in microwave. First I had to go through two agents to get my claim in and then I get a email saying the claim is denied as the value of the microwave replacement is greater than the allowable amount. I could get the microwave replaced myself but will only be refunded a portion of the cost. This assessment was done without even confirming with me what I stated as the problem.

I was having plumbing issues at home. I filed a claim online with SHW and they sent a plumber to my house. The plumber inspected everything very very well and told me what the problem was. He had to get approval for the repairs but he took care of that while still in my home. Once he got the approval the repair was done on the spot. I was very grateful for the wonderful service.

My microwave was not working. When the contractor hired by Select Home Warranty came to my house to diagnose my problem he said that to fix it was going to cost more than a new one. He called Select while he was in my home and was able to have them approve a brand new one to be installed. I had a new microwave the next morning.

I am very happy with my warranty. I called them in June to file my claim for the air conditioner and they had someone come to my house to fix my problems. The contractor they called was A+ rated and came highly recommended from everyone I asked. I was so happy to see that only the best was hired to assist in my claim. I will be renewing my contract next month.

My a/c was not cooling. I filed my claim on the Select Home Warranty website and I got an email reply the same day that a technician will be in contact with me. The technician came the next day to repair my a/c. The service was very quick and professional.

I had issues with my heating system. I filed a claim with a representative over the phone and they took down the claim information and said that they will have a contractor call to schedule an appointment. The contractor who came to my home was very professional and knowledgeable. He explained the issue and what was done to repair it. I have not had any problems with my heating system since then.

Save your money, these people are complete scammers in every way. I could not find any service people within my area that would work with these people. They are late on their payments and as a result no one with work with them. Unfortunately I did not ask around before I spent the money. It has been over 2 months trying to get a refund. I have folders full of emails and notes on my attempts to get a refund and at every juncture I am told to "be patient", "the check was sent out", "wait a few more days" and don't expect to be treated politely or with respect. These people are rude, obnoxious and abrupt. People must really be hard up for a job if they are working for a company that is a complete scam and feel customer service is taking your money and not providing any form of reputable service!! Stay far away!!!

I love Select Home Warranty. I have been with them for 4 years now and I have had nothing but a great experience. My claims were processed quickly. Every single contractor who was sent to my home was professional, courteous and consistent with their work. I highly recommend them.

My water heater broke. Select Home Warranty hired someone to come to my home and make repairs. When the contractor came he said that my water heater needed replacing as it was not worth repairing. Since my water heater was old Select offered to pay $500 towards a new water heater which I gladly accepted. I was thrilled with my policy.

I filed a claim online for my air conditioner. The next morning I got an email saying that a contractor will be in touch with me. The contractor ended up coming to my home right away and repaired my air conditioner problem. I was very happy with my service.

Over the summer I filed a claim for my pool pump as it was not working. Someone from Select Home Warranty had a contractor get in touch with me to set up an appointment. My pool pump was repaired within 3 days time. The overall service was professional and quick.

I closed on a house in June, I chose Select warranty, and as soon as I move in and contact Select in regards to my contract, I was met with a beyond rude associate who asked for my contract info. Telling him I'm looking through my paperwork for it, he states he doesn't have time to wait, told me when I find it to call him back and then hung up on me. That's my first complaint. I immediately then called another warranty company and opened a contract with someone else.

I filed a claim because the pipe connection in my sprinkler system was leaking. Select Home Warranty hired a contractor to come to my home to make repairs. The contractor arrived on time as scheduled and made all the necessary repairs on the same visit. Thank you.

My most recent claim for the washing machine went over really well. The representative at SHW assigned a technician to my claim. The technician was on time, prepared and made repairs during the same service call visit. I have never had any issues with my claims so far. I am very satisfied with my warranty from Select Home Warranty.

Excellent service. I have been with SHW for 2 years now and have always received top notch service. I am very, very happy with my warranty. I highly recommend their warranty to anyone who needs to purchase one. I was never disappointed.

I could not be happier with Select Home Warranty. I have been referring them to all my friends and family since I purchased my warranty. Everyone who has it with them have been so happy. All of my claims for the past 3 years have been processed quickly. All the repairs were completed within a very reasonable amount of time. I am so happy with this warranty. Thank you! I highly recommend their service.

I am very happy with my experiences so far with Select Home Warranty. My garbage disposal claim was handled professionally and quickly. My reimbursement check was sent on time and I had no issues getting reimbursed for the replacement unit I had installed. I am very satisfied.

I called Select Home Warranty to file a claim for my dishwasher when it was leaking water. A representative who took down my claim information informed me that a contractor would be calling me to schedule an appointment. Everything they said they were going to do they did. A contractor was sent to my home and he repaired the dishwasher for me. I am highly satisfied with my warranty.

This is one of the worst insurance company I came across. They really don't care to follow up on issue. Even if you send them all details and will keep come back and ask for same info, they really don't have any good local contractors who can fix your issue. I have opened a claim with them for more than a month ago and they still didn't pay the amount.

Excellent overall service from Select Home Warranty. The staff are friendly and courteous. Claims get filed quickly and contractors are sent right away. I couldn't be more pleased with my coverage through Select Home Warranty. Thank you! I highly recommend them.

I had issues with the heating system at home. Select Home Warranty dispatched a technician to my home. The technician was courteous, professional and thorough. He repaired my heating unit the same day and I am very pleased about that. I highly recommend a warranty from Select Home Warranty.

I have been very happy with how my washing machine claim was handled. The contractor was sent to my home in a timely fashion. He was thorough and explained what had happened and what was needed to be done to make repairs. My repairs were completed the same day and I have had no problem since then with my machine and that was 3 months ago.

I had issues with my dishwasher not draining properly. I called SHW and the representative on the phone took down all my claim information. I was told that contractor will be calling me to set up an appointment. My dishwasher was repaired within 2 days. Thank you!

Excellent customer service. 5 stars for Select Home Warranty. I have been very impressed with the quality and thoroughness of their service. The contractors who were hired on all of my claims were professional and courteous. I couldn't ask for better service.

My a/c was not working this summer. I filed a claim online with Select and a contractor reached out to me the next day to schedule an appointment. My a/c was working the next day. I am very happy with my experiences with this company. I am a satisfied customer.

I highly recommend Select Home Warranty. When I filed my a/c claim this past summer Select made sure to have a contractor sent to my home right away. The contractor was professional and knowledgeable. He quickly found my problem and made the repairs the same day. I am very happy with my warranty.

5 stars for Select Home Warranty. I am so impressed with the quality and quickness of service. My claim was processed quickly. A contractor was sent to my home on time. He made repairs and was extremely professional. I highly recommend them.

I have been with Select Home Warranty for more than a year. So far it is a bitter experience. Listing some of them: They are pathetic in understanding any issue that you might report. They sent me gas technician when I said the stove is not lighting up properly. They should have known it is mostly related to electricity after learning the make and model of my stove. None in their team is knowledgeable to understand your issue. They just assign and you end up paying more service call fee as the shift in the root cause will cause service call fee again and again. None in their team is customer centric. My gas stove issue isn't resolved for last 1 month. I have to follow-up every single time to alert them nothing is happening and then they realize the customer is in waiting mode.

My pool heater was not working. Select Home Warranty sent a pool contractor to my house who said I needed a new thermostat. The pool contractor called Select right away and got the new thermostat authorized. The repairs were made as soon as we got the go ahead from Select. I am a satisfied customer.

This company is the worst home warranty company ever!! They should NOT be listed on the top 10 home warranty companies. I just moved in my house last year and my heating has failed me this year. They refuse to cover my system because I don't have 3 years of maintenance records for the system. How could I if I only lived there 1 year. I have had inspections and maintenance invoices for the time that I have moved in and they are still refusing to cover the repairs. That is something that needs to be upfront in writing that they will not cover it regardless of the time you lived in the home. Will be canceling them out ASAP!! Do NOT USE THEM!

I filed a claim for my microwave. The contractor said that it was more expensive to fix it than to buy a new one. Select Home Warranty authorized a comparable replacement to be purchased and a reimbursement would be sent to me. I just received my reimbursement in the mail today. Thank you!

I filed a claim for my garage door. Select Home Warranty hired a garage door contractor to come to my home and make repairs. A part ended up needing replacing which Select approved right away. As soon as the part came in the contractor came back to make repairs. I was satisfied with the outcome of my claim.

A technician was sent to my home when I filed my water heater claim. The technician was professional, courteous and knowledgeable. He found my issue and made the necessary repairs that day. I was happy with how my claim has been handled and recommend this service to everyone.

I filed a claim when my oven was not preheating. Select Home Warranty hired a contractor who said that my heating element needed to be replaced. My claim was approved for the repairs the next day and the contractor came back with the part. I was pleased with the quick turnaround of service.

I purchased the Home Warranty so if I did have a failure with a major appliance in my home it would be covered. Well I had a failure with my septic system and they sent a septic company out to repair the problem. Come to find out the septic pump that pumps the clear water out on the lawn failed and it was going to cost approx. 850.00 to repair. Select Home Warranty was only going to pay 200.00 towards the repair. Why the hell did I buy the warranty if the repairs were not going to be covered in full? This is a very shady company and I would not recommend doing any business with them.

My garage door was not working. I called Select Home Warranty and a representative took down information and processed my claim. I was then informed that a technician will be in touch with me to schedule an appointment. A technician came out to my home the next day to assess the issue. He replaced a small part in the garage door opener and it's working perfectly now. Thank you.

I was very impressed with how Select Home Warranty handled my a/c claim. A contractor was dispatched to my home and a diagnosis and repair was completed in the same visit. I was told what the exact issue was and what was done to correct it. I was provided with maintenance tips and encouraged to maintain the unit quarterly to avoid any further problems. The diagnosis was thorough and complete.

I called Select Home Warranty regarding a problem with my range hood. Initially they said they do not cover range hoods, but when I showed them the policy where the sales guy included that as a additional item, they agreed. They then said they will pay only $75 for replacement or repair when my hood which is 2 years old costs $2500. When I called they are now saying that they offer only builder grade replacements. Their policy clearly states that similar capacity and efficiency which they are refusing to adhere to. Stay away from these guys.

I had some problems with the water heater. I spoke with someone at Select Home Warranty who processed my claim and said that they will have someone contract me to schedule a visit. The contractor ended up showing up 2 days later which was a little frustrating. The overall experience was ok. I am happy with my coverage other than the contractor taking too long to come to my home.

I filed a claim online for my air conditioner. SHW sent someone to my home who was able to repair it for me. The whole claim process took no more than 2 days from processing time till the contractor repaired my problem. I am overall very satisfied.

Select Home Warranty sent a contractor when I filed my claim online for the leaking sink faucet. The plumber who scheduled the appointment with me was prompt and courteous. He explained what the issue was and what he would be doing to repair it. He also guaranteed his work in case something happened. Select Home Warranty clearly uses very seasoned professionals to do their repairs as I have had no issues since the repair was first completed.

I requested a quote from Select Home Warranty last night. My wife and I decided to go in a different direction this morning. I have received FIVE phone calls from Select Home Warranty today while at work. Every time it is a different representative and every time I have asked to have my name and number removed from their list. The last representative that called me was rude and a complete jerk.

I filed a claim for my garbage disposal. The technician said that it would cost more to repair than replace so Select Home Warranty opted to have a new one installed. I was pleased with the service and have been satisfied with the process.

Select Home Warranty had a contractor sent to my home when I was having trouble with my washing machine. The contractor was on time, professional and courteous. The machine was repaired in the same visit. I was only responsible to pay for my deductible. I was pleased.

We just purchased an apartment in Chicago & per contract agreements the seller bought us Select Home Warranty for the property with a one year contract. Within a couple of weeks after moving in our heating system was not working so I made a claim with SHW on 10/18/16. Eight days past & no one calls to schedule an appointment to get my heater fixed. I had to call them. They stated that there was a shortage of contractors in my area & that my best bet is to get it fixed myself then send them an invoice. They also instructed me to tell my contractor to call their authorization department to complete. Needless to say I'm doing their work for them at this point.

I was having problems with my stove top so I filed a claim online with Select. They had my claim processed in a timely fashion and had a contractor sent to my home to make repairs right away. The service was speedy, professional and without any hassles. I was happy with the turnout.

This is the worst company I've ever encountered. They lied to my husband and me multiple times and did not do what they said they would do. It's too long of a story to explain all of the details; but, the bottom line is that we ended up not only paying them $400 for our home warranty but paying over $2000 for a new air conditioning unit that 3 contractors stated met the requirements for being covered by our home warranty in accordance with Select Home Warranty's contract. We never got a dime from Select Home Warranty. We were also told by the contractor Select Home Warranty sent that they are one of the worst warranty companies, never covered anything, and don't pay their contractors. I would HIGHLY DISCOURAGE anyone from giving them their hard earned money to misuse.

I filed several plumbing claims throughout the year. The first was for my kitchen faucet then the toilet was running. Each time my claim was handled professionally and quickly. I am very satisfied and happy with Select Home Warranty. I recommend their services to everyone all the time.

I filed a claim via the Select Home Warranty website for my oven. A contractor was sent to my home. Upon further inspection the contractor said that a part needed to be replaced. The part was approved by Select Home Warranty and as soon as the part came in the contractor returned to my home to install it. The overall claim process has been very smooth.

The garage door opener was making noise. Select Home Warranty sent a garage door technician to my house. The technician was on time and professional. He repaired my garage door and it has not been making any noises since then. I am very satisfied with my policy.

My nightmare experience with Select Home Warranty. When I had my first call for a repair. They had never sent me any paperwork. I have never signed anything before that point either. I was told at that point that what I need it repaired, a leaking hot water heater had a clause that water leaks were not covered. Now if I haven't gotten the paperwork ahead of time I would have known about this clause but I had never received the paperwork nor signed and returned it.

The water was draining slowly from the bathroom. Select Home Warranty hired a plumber to come to my home and repair the drains. The plumber came within hours of calling me and the drains were cleared that day. I have recommended Select Home Warranty to all my friends, coworkers, family and neighbors.

I filed a claim for my garbage disposal last month. Select sent an awesome contractor to my house to fix my problem. I was so happy with how the whole claim was handled. The representatives were professional and the contractor was experienced. I highly recommend a warranty through Select.

I called SHW when my microwave was not working. They had a technician sent to my home who determined that it would cost more money to repair than replace. SHW opted to reimburse me for a new microwave. Stellar service.

I filed my a/c claim on the Select Home Warranty website. In less than 24 hours I had a contractor get in touch with me to schedule an appointment. The a/c repair took no more than 3 days which was great. No runarounds, no games. The warranty was worth every penny.

I filed a claim for my stove. Someone from SHW was very polite and took down all my claim information. They said that they will find a contractor in my area and have them come out to my home. The contractor they hired was excellent. He quickly fixed my stove and had it working as new again. I was grateful for my warranty.

I have received prompt and immediate service. The contractors were polite, respectful and excellent at their jobs. They explained what needed to be done and what they were going to be doing. They cleaned up after themselves when the work was completed.

My ceiling fan went out in July, 2016, I put a claim in, they said they could not fix it and I would receive $75 refund after I send in my receipt of purchasing a new fan. I turned in my receipt and they emailed me a reimbursement claim form to sign. I signed this form on August 31, 2016. As of today October 31, 2016, I still have not received my refund. I also spoke to Charles ** again today for the third time, saying he will check on my refund and to call him later today. I'm getting the run around also just like the lady from Richmond VA. I regret I joined Select Home Warranty Company.

Please don't waste your time and money!!! Select Home Warranty denied air condition repair/replacement coverage. All documentations requested by insurance company were provided, which included maintenance record for 2014, 2015, and 2016. Record show that in 2014 and 2016 coil was cleaned and less than 0.5 lb of freon added. Insurance company reason to deny coverage was: "AC was previously repaired because freon was added."

I had filed my first claim last month for my stove. The entire claims process was professional and timely. The technician came out and repaired the stove right away. I had no set backs or issues to deal with. The whole process went over very smoothly.

A friend of mine recommended that I try SHW when I told her how unhappy I was with my old company. I signed up with SHW and a few months later I had my first a/c claim. I was a little worried with how everything was going to get handled because my previous company always gave me a hard time when it came to claims. My mind was quickly put at ease when SHW sent a contractor right away to my home. The contractor was prompt, professional and very thorough. Something I had never experienced in the past. The repairs to my a/c were completed the same day! Something again that never happened to me. After my claim I was so happy and grateful to my friend for recommending SHW to me. Thank you for the wonderful service!

We had a problem with not getting enough air from the vent in our bedroom. It was fine everywhere else, but not in the bedroom. I called Select and it did take awhile for them to get someone, but it wasn't their fault. I had to call them a couple of times, but every time I did they were so nice and helpful. We finally got a contractor to our house and they were absolutely wonderful. We have 3 big dogs who are very possessive of our house and these contractors took the time to meet our dogs. Within 3 days, it got cold and when we turned our heat on...nothing. Oh boy.

If I could leave 0 stars if I could. This has to be the shadiest company I have ever had to deal with. Failed to disclose a lot of information that was on the contract. When I called to speak to a representative, I was yelled at, disrespected, and even hung up on. STAY AS FAR AWAY FROM THIS CRAPPY COMPANY! Not to mention they said they didn't charge my card $400 and they had charged my card immediately. Never provided a cancellation notification or anything. NEVER AGAIN!

Select Home Warranty sent a sprinkler contractor to repair the sprinkler system at home. The contractor was professional, courteous and on time. I was thoroughly informed of what caused the problem and what was done to repair it. I have since then had no issues with the sprinklers. I highly recommend Select Home Warranty. They hire only the best contractors.

I filed a claim for my pool pump which was making loud noises. Select hired a pool contractor to come to my home to diagnose and make repairs. The service was fairly good. I was pleased with how quickly everything was taken care of and am happy to know that my repairs were completed professionally. I have had no problems since.

I filed a claim for my plumbing issue in my kitchen. A plumber was hired and sent to my house to repair the kitchen sink leak. I only ended up paying my deductible which I was very happy about. There were no additional charges that I had to pay. I have since then recommended them to all friends and family.

SHW had a contractor come to my home to take a look at the fridge. It was not cooling. The technician who they sent out was on time and very professional. He was thorough and made sure to check everything before leaving. The repairs were promptly completed.

I filed a claim online for my garage door. Select Home Warranty responded to my claim inquiry quickly and had a contractor come out to my home to make necessary repairs. They were able to have the part needed approved by Select and repairs were completed in a timely manner. I am very happy with the warranty from Select.

I had issues with my water heater. Select Home Warranty had a plumber come to my home to make repairs. The plumber did an outstanding job and I highly recommend this warranty company's services. Not only was the plumber sent to my home on time but I have had no issues since the repairs were completed.

First problem I experienced with Select Home Warranty was when my dryer broke. They kept sending companies that didn't service my area. I live in a very populated suburb of Chicago. Then they said "get your own repair person" and they would reimburse me. So after a week of waiting for responses from them for a company I went out to get my own.

I submitted a claim and they just keep giving me the run around. They tell me a tech will contact me then I get no response. All I get are excuses of why they are not doing their job. Don't use this company.

I called back in September regarding my dishwasher, they sent someone to fix it but the person just stated what I had told select home the problem and took a charge of $45 from me telling me that Select Home will contact me within 48 hrs to resolve the problem. 2 weeks later I called back because they didn't call me back or email or anything regarding the problem.

I filed a claim for my air conditioner over the summer. SHW quickly found someone to come out and repair the air conditioner. The whole process was quick and easy. Any questions I had before, during and after everything was completed was answered quickly and professionally.

Select Home Warranty was very good to deal with when I filed my claim. They found a service contractor in my area to come out and assess the issues. The repairs were completed within a very reasonable amount of time by a licensed contractor. I was impressed with the quality of service I have received. Thank you.

Select Home Warranty sent a plumber to my house when my toilet tank was leaking. The plumber advised that some parts needed to be replaced. He got authorization from Select Home Warranty right away and made the repairs.

The staff at Select Home Warranty are informative and professional. They took the time to answer all my questions and explain the claims process to me. I was impressed with the high quality service I have received thus far. I have been recommending them to friends and family.

My dishwasher issues have been handled professionally and quickly. I submitted my claim via their website and a contractor was in touch with me within the next 24 hours. After he came out to inspect the dishwasher he immediately saw the issue and repaired it on the spot. I was happy because a lot of contractors I have used in the past with other warranty companies used to come out, diagnose the problem, collect a fee, and then schedule another appointment to come out and make the repairs and collecting yet another fee. This contractor was honest and professional.

My washing machine was not spin drying my clothing. SHW sent a contractor to my house who was able to diagnose my problem. The contractor was very professional and on time. He repaired my problem and I only had to pay my service fee.

The fridge ice maker was not working. Select sent a contractor to my home who inspected the fridge and was able to determine the cause of the issue. He repaired it on the spot and I have had no problems since.

I filed a claim for my dryer when the dryer was not heating up properly. SHW sent a contractor to my house who quickly diagnosed the problem and was able to make the necessary repairs. I was pleased with the services I have received from them. Thank you.

I filed a claim for a microwave. The technician determined that it would cost more to repair than replace so SHW approved a comparable replacement of my microwave since it was no longer made. I received the check within the 30 day period as they stated and I could not be happier with the outcome.

I filed a plumbing claim for my leaking sink in the basement. A plumber was hired to come to my home to make repairs. The service was excellent. The plumber was professional and on time. I highly recommend Select.

I have been with Select for 3 years now and have never been disappointed with their service or contractors. Always high level and quality service from not only the representatives on the phone but from the contractors as well. I have been recommending them to friends and family from the moment I signed up with them.

I am very satisfied with how Select Home Warranty handled my claim. They sent a contractor to my house when the water heater was leaking. The service contractor was on time and professional. He repaired my issue and I had no problems since then.

On April 2015 I purchased a home warranty for $699.99 from Select and I am very disappointed with this company's services. I had my compressor on my AC unit go out on the last of August 2016 in the peak of Virginia summer heat. They never secured a contractor to help me, I had to obtain one on my own. They only offered $150. towards a $3000. repair. The customer service reps were some of the rudest people I have ever encountered and were no help in resolving any issues. I requested a refund on September 9, 2016 and received a confirmation email on September 14, stating that the check was processing and that I would receive the check by mail in 14-30 days. Today is October 13, 2016 and I have not received a check. I have sent emails and made phone calls and was given the runaround.

I had a claim filed because my shower drain was clogged. Select Home Warranty hired a plumber to come to my home. The plumber had to snake my drain and I was only responsible to pay my $45 deductible. I was very happy with the outcome of the service.

Hello all. I am a London resident. I have a policy that is managed by Select in the usa. Select has given me special attention because I am on a different time zone. They have been very accommodating to my situation.

I submitted a claim for my a/c. SHW hired a contractor and had them come out to my home to diagnose the problem. The contractor was professional, courteous and knowledgeable. He repaired my issue on the same visit which made me very happy. I have had no problems since.

I bought this policy on 4/2016. On 6/28/2016 I make a claim to repair my washer. The first technician refused to come. They picked someone 1 hr away from my house and I had to wait more than a month to get my washer fixed. On August there was something wrong with my electric panel. NOBODY came to fix it. I called so many times, I emailed so many times, that I got frustrated. I called to get my money back since they don't have companies in VA and they allowed me to cancel the policy and even though it was not my fault, they make me paid penalty fee. Bottom line my refund will be $8.

I am a Select Home Warranty customer. I am writing this to express my good experience in dealing the company. I truly felt they cared about getting my stove fixed. I kept getting follow up calls all along the way that made me feel confident in the company.

I used my home warranty over the weekend for an emergency plumbing problem. I called on Saturday to report the issue and right away they helped me make an appointment. The plumber showed on time and got my leak fixed.

I had issues with my fridge making noise. SHW sent a contractor to see what the problem was. The contractor found my issue right away and was able to make sure that it no longer happened. I was very happy with the service.

I have never had such a bad experience with a warranty company before. Not only have they denied multiple claims for things that are standard (the electricity went out to my pool equipment), it is a NIGHTMARE getting on the phone with them. There's always a hold - and if you try to bring your own contractor in, it's a million times worse. You're on hold for 20+ minutes only to be passed around from person to person with no one who has authority to make a decision. And then they deny your claim because he suggests it might have been caused by a storm (but no proof). I would NEVER buy from them again.

I just purchased a policy from Select. I have not made a claim yet but the sales gal I spoke to was very good. She took her time answering my questions for almost 20 minutes. I am excited to place my first claim.

This company denied my claim, even though they were told by the air conditioner tech that THEY hired that I had maintained my unit properly. They hung up on me repeatedly and were rude. I have 2 small children in the home that got sick due to the heat. I live in Texas and it has been very hot. I called every day since I made the claim. Everyday I was told a manager would call me. They never did. I only spoke with a manager after waiting 6 days and refusing to hang up until I spoke with one. DO NOT BE FOOLED by this company. I would not even give them one star.

I live in NYC and I have a rental home in Georgia. I rarely get to the home so I bought a warranty for the appliances from Select. I just got through my second claim. I am very happy with the service. They follow up on all my calls and did let anything fall through the cracks.

I am writing a review because I got this home warranty with my home and I did not expect it to work. I closed on my home a few months ago and this is the first I had to use it. My furnace wasn't working and Select fixed it. I feel like I got something for free.

Spend a little more and stay away from SELECT HOME WARRANTY. I have had them for a year and had 3 claims. They denied one and paid the absolute minimum on the other two. I have been in my house for almost 2 years and they said that because I don't have 3 years of maintenance on my heater they will only cover 150 dollars and not the 1500 that it would cost. They have horrible customer service. Just ask a service provider which company is the best to deal with. I have talked to a couple now because I am shopping around and all of them state that SELECT HOME WARRANTY is horrible and they hate dealing with them. In fact the latest person that was going to repair my heater stated they are no longer going to deal with them because they pay for nothing and he loses money.

I would say that Select Home has it put together. I had about 6 interactions with them from the first time I put a claim in. During those times I felt confident in the company and in the reps I spoke to on the phone. By the end of the claim my refrigerator was working again.

I have experienced great service all around from Select Home Warranty. The process to file a claim is simple, the technician sent to my home to repair the sprinkler system was professional and timely. I was explained how the issue may have happened along with what was going to be done to repair it. I am very pleased.

I filed a claim for my pool. The equipment was fault and not working well. SHW processed my claim and sent a pool contractor to my home. Within a 2 day time period I had the pool pump repaired and functioning well. I have been with SHW for about 1 year and so far am happy with my experiences.

I read reviews and noticed the 24 hour response time, and thought this would be a great home warranty company. I loved the $45 co-pay, where we have always had a $75 or $100 copay with our other company. The salespeople were very quick to answer phone to make a sell. We put our primary residence on plan first. After a month or so went by, decided to add our second home. We paid for 2 years upfront because of the discount and received 6 months free. I just tried to use them for the first time.

Select Home Warranty sent a technician out when the sprinkler system was not functioning properly. The technician was professional and courteous finding the source of the problem and making the repairs right away. The sprinkler system has functioned perfectly since and I could not be happier. Thank you.

I am happy and satisfied with my warranty through SHW. The representatives are friendly and knowledgeable. My claim was filed quickly and a contractor was sent to my home. The repairs were completed within a very reasonable amount of time.

I have had nothing but amazing service from Select Home Warranty. When my dishwasher stopped working they quickly jumped into action and sent someone over to my home. The contractor was able to repair the dishwasher quickly. Professional service from start to finish.

A claim was filed for the dishwasher. It was not draining/washing the dishes properly. SHW sent an amazing contractor to my house who not only repaired the dishwasher but made sure that it was working properly before leaving. He cleaned up after the repairs were made and was very thorough.

This is a terrible company and do not buy anything from them. They just find reasons to not pay. I have submitted claims and they just keep me on hold and when I need to speak to any manager, I am put onto a Voice message machine probably with no real manager. I have left about 10 VMs to this person supposed to be the manager called Jermly. This is a bad bad company from a customer service standpoint and even from paying back to customers in the name of Claim.

Select Home Warranty promptly sent a technician to repair the pool pump when it malfunctioned. The technician was courteous, professional and experienced. I highly recommend their service.

I had issues with my pool pump. Select Home Warranty quickly had a contractor out to my house to repair the pool pump. I have had no issues since. Thank you!

All around great service from Select Home Warranty. I was happy to see a warranty company really care about their customers and making sure that all their needs were taken care of properly. I highly recommend Select Home Warranty to anyone reading this review!

I had a a/c problem. They sent someone out. The people were not through and had no desire to complete the job. I hire someone else for second option. They determined the coil & condenser were bad. I had them called SHW, lady on phone said to get work done then submit paid invoice since these things were covered. I did and now SHW says it was a freon leak and it is not covered. Freon goes through Coil & condenser so it was a freon leak and NOTHING was covered. Nothing says it was a freon leak, and I had lines tested for leaks and there was no leak.

The contractor who came to my house to repair the air conditioner was very respectful. He repaired everything for me and it has been working very well. Thank you.

Select Home Warranty has kept me up to date via emails. Service was scheduled within 24 hours. The tech was prompt, courteous and knowledgeable. He knew what he was doing and performed his job efficiently. He cleaned up after the job was done.