Select Home Warranty Reviews

I have just subscribed to your company's home protection plan. Michael **, the representative that I spoke with, was very informative and helpful. When I had a concern regarding an issue, he developed a solution immediately and followed through with it. Michael is an excellent representative for your company. I find Michael credible and very nice to work with on the phone. I look forward to long and successful collaboration with your company. This is primarily due to Michael's presentation of Select Home Warranty on the phone.

Sales rep listened to my request and responded with a copy e-mailed to me followed up with a ''hard copy'' in a week/10 days. The sign-up was a pleasant experience. I was with AMERICAN HOME SHIELD AND had to leave them due to poor customer service and lack of follow-up. I look forward to being a customer of Select Home Warranty and hope when I need their service they will be there. I like the co/pay amount.

Great competitive pricing and coverage. I had a few issues with what was originally quoted and then was told that didn't apply to me when actually going to purchase, however overall great transaction! Looking forward to service for years to come on our new house! The only negative thing I would state is that after already setting up a quote and speaking with one agent, I kept receiving calls from another agent (even after telling the agent I was already working with my original agent) (and emails that honestly almost made me want to not go with Select).

Select Home Warranty is the worst company I've ever had to deal with. I wouldn't really call them a company. They take over 3 weeks to approve of a freezer repair when they know I didn't have use of the freezer. Select Home Warranty says they will reimburse me if I pay to have a faster repair done but they do the same thing with that, stall, stall, stall, forcing me to file a small claims lawsuit to recover my money. I would stay away, far away.

Alan was friendly, very knowledgeable and helped me in my decision making. As soon as the purchase was made, I felt so much security knowing that my home was covered under your warranty. I have already recommended your service to two of my friends/neighbors. My son is in the process of buying a new home and I plan to discuss your warranty with him as well. My husband and I have our own medical practice and we are considering buying your warranty for this building as well.

Alan was amazing to talk to. He was knowledgeable and engaging. He knew all of the answers to the questions that I had and tried to get me the best deal that was available. While they were number two according to the website review I was looking at, dealing with them and their pricing made me choose them. I would highly recommend both Select Home Warranty as well as Alan to friends and family. I am grateful to have our house covered by them.

Salesperson was polite and informed. He seemed genuinely concerned with getting me the best policy. There were several options from which to choose; however, he carefully explained the benefits of each and made appropriate recommendations that were tailored to my particular needs. This could have been an awkward experience, but the professionalism that the salesman displayed was not only comforting, it instilled a confidence in me that I was making a good, measured decision. I am pleased that my realtor suggested Select Home Warranty, and I fully anticipate I shall have no regrets for choosing them as my insurer.

This was my first time needing to file a claim with Select Home Warranty. I Contacted the company in order to submit a claim regarding a leaking pipe in our home in the basement. One of the reps contacted me regarding the claim with 24 and I am currently waiting for an email that the Select Home Warranty that will inform me of the contractor that will need to be contacted regarding the plumbing issue in order for it to be repaired.

I called to find out more about how a home warranty works. The customer service team really advised me on what is covered and what is not covered. They also made sure I knew what the terms and conditions are of the contract. They kept reaching out to me to see if I had any more questions or concerns. They answered all my questions. I talked to other companies and they did not give me the time and effort with my questions.

Richard was excellent. He was concise, clear and informative without being pushy. Richard went slowly through my questions and was thorough will each answer. He looked for extra value in the program. He gave me assurances as to the company’s length of time in business and how long he had worked for the company.

Having to do the research to find the good home warranty company is hard as there are many options of what is covered, pricing, service, etc. It can be quite overwhelming. My choice of Select Home Warranty was an easy choice. The options of what is covered, the customer service, price and flexibility of plans is outstanding. My sales rep, Adam **, was extremely knowledge, friendly and thorough with all of my questions and concerns.

Oven not working. I made the call to SHW and customer service was on top of my request and immediately assigned my claim to a tech and sent me an email with details. The tech called a few days later to scheduled a time to come out. Everything went very well after the tech made his appointment and evaluate the problem. The tech was very professional. I would refer this company to all of my family and friends. Love the service!!!

The agent I spoke to gave me several offers to select to save some of premiums for the coverage selected. He also gave me some options and answered my concerns and other questions. I have not used this service yet so I cannot give any more further comments until I experience using the service.

I was impressed by a 9.3 rating, but the price break and warranty extension plus reduced service fee in the five year package was absolutely perfect for a retired widow living on a set income. I am hoping and praying that the response to an appliance problem in the future will be as prompt, courteous and professional as it was to resolve obtaining my warranty coverage. I will be more than happy to recommend Select Home Warranty to my friends and family after the positive experience of dealing with Mark.

My sales rep was very kind and was very professional, I felt that he did everything he could to provide exceptional service and find me the best rates, he knew the answers to all of my questions instantly and was able to save me the most $ for the best coverage. Hopefully I have no problems at my home but I at least have peace of mind knowing that it is covered and so long as if/when that day comes I can only hope your other employees are as good as Richard ** which I am sure they will be, I was happy that they offered a veteran discount and the current SAVE150 Promo. If any of my friends or family are hunting for a warranty I will for sure refer them here. Thanks again and I look forward to being a repeat customer when this warranty runs its course.

After close review of my contract there are LOTS of exclusions/conditions. Their Google ad said I get "FREE roof coverage." Turns out it's "roof leak coverage" that doesn't include shingle repair. Huh?? I was inundated with emails and calls when I requested a quote. An issue with my credit card solicited even more calling. When I talked to someone, he was pushy and tried to get me commit to multiple years. Regretting my purchase already.

Heat system not working. Tech resolve the problem without me being there. My family was very happy with the servicemen. Jackson HVAC (Mike). We are very happy with the contractors. They are knowledgeable in their trades. I have been upset with the service but never with the contractors. There seem to be a disconnection. I having been getting mix information when enquiring about about my claim. It is unbelievable that it would take about a month to get a problem solved. Please tell me this is not normal business.

Representative was very helpful in selecting the type of warranty I need for my home. I have not needed to file a claim but was interested in protecting my home with a warranty coverage. All my questions were answered. Different plans were explained. Best method of payment plan was discussed. Great deals and very pleased so far. If I need to submit a claim, I will be sure to rate my future experience. Thank you once again for helping me.

My washer was vibrating and making lots of noise that wasn't normal. I called Select and they told me to get someone to look at it. As it turned out, the bearings were out of the tub and basket forcing us to spend either $1347.00 for repair or get a new one. I chose new and Select approved it within 36 business hours. They were awesome to deal with to get me back to washing my clothes.

This Home Warranty was purchased as part of a home sales agreement. After researching several home warranty options, Select Warranty was chosen. The staff was friendly, the process to sign up was easy, the coverage was comprehensive and and the plan was priced more reasonably than any other home warranty.

I have been shopping for a home warranty and after reviewing the options out there, the coverage, cost and customer service, I decided to go with Select Home Warranty. Their prices are more favorable and most importantly, their coverage and service fees are the best. Michael was the person who assisted me. He is very courteous and explained all the options and payment plan. He followed up immediately with a phone call and email confirming our conversation.

I started working with Daniel a few months ago to inquire about starting a home warranty policy. He was patient in answering all of my questions and I never felt pressured, as I did with other companies. It took me a few months to make a decision and I had talked to several other companies. The information provided by Daniel made Select Home Warranty Company the most memorable. He assured me that I would be in good hands with Select.

Fully comprehensive service and they made me feel really comfortable about the policy. Very knowledgeable and helpful with picking the appropriate plan for my needs. I'm very happy I chose Select Home Warranty. This will allow me the peace of mind and save on expensive repair costs. They are the best in the business and offer monthly payment options. I did not see any other company that offered the complete coverage they offer as well as flexible payment options.

I was pleased to see how fast I received a call back, and my quote was completed in minutes. I was even able to receive coverage for my sprinkler system. It is very comforting to have this coverage. I believe that the coverage is excellent for the price. I am very pleased with my experience so far. I have never had a home warranty, but this has been a great experience, and I would not hesitate to recommend it to everyone.

Really worked fast. We didn't have any issues, they worked very fast. We were very pleased with how Select sent someone right over. We will recommend them to family and friends. Mom select mom home warranty place. The person that came out was very professional. When we called they answered and came right out.

I just bought a new policy with SHW. I am happy with the policy and think I got a good price, but the only thing that I didn't really like is the price started at one point and when I said I wasn't ready to commit at this point, the price kept dropping. I just wish that the final deal I was given was offered right at the start. I don't really like when companies offer one price and then keep dropping it, makes me wonder if I should have held out longer and would have gotten a better deal still.

The rep was very helpful and I feel glad I called in to Select Home Warranty. I feel I will be better protected in the future. After looking at other home warranties I decided that Select Home Warranty was the better and Best Buy for the money. I feel having my appliances protected saves me peace of mind and money. And for the deductible it is far better than the service call that come with a hefty cost.

I wanted to purchase a warranty for my young buyer clients so they will be protected while they "get their feet on the ground" as new homeowners. This policy will give them peace of mind and will enable them to begin their adventure with confidence. With their "new" home being not so new this will be a welcome gift that keeps on giving long after the closing. It doesn't hurt that they'll feel better about my representation and due diligence as their Realtor; an added bonus.

Very good customer service. I claimed about my dryer and they get back to me so fast. Highly recommended to my friends and family. I was shopping for this warranty for a long time and finally, I got a Select Home Warranty that is helping me since 2018. I am very happy with your service overall. I want to type over and over and want to recommend you all to give this a try. Staff here are so helpful.

I was shopping for a new home warranty as my current was about to expire and I was not happy with the company. Was only trying to price but Adam gave me a deal I could not refuse. The price was right, with better coverage than I have currently, my service fee was lower, and 2 additional months of coverage free! The company comes highly rated, and I have done extensive research. I expect to be very pleased with my service.

During our conversation it was made very clear that by paying the yearly fee it would result in a lower per visit charge. This was a very important feature although we don’t plan to need the service; however, the salesman convinced us it was better safe than sorry. The salesman also added roof coverage which is important in this season of strange weather and occurrences. Another important asset is being able to get extra months free by referring other possible customers. Thanks for all your assistance.

Called to report problem with my heating unit. Not receiving heat to Master Bath nor back bedroom. Customer Service representative was very understanding of the problem. Asked questions and took information to submit my claim to the proper department. Assured me that I would hear from company who would come and review the situation. Within five minutes, I received a text that my claim had been assigned to Air3000 and I would hear from them within 24 hours. I thank her for her assistance.

Great customer service, great discounts and price, I love the coverage they offer. Low deductible, two free months. Richard was helpful friendly and professional. He awsered any questions I had and was very knowledgeable. We shopped around and compared prices with many different companies. This was the best coverage and price around! Richard made everything so easy and pleasant dealing with him. He did an amazing job over the phone and through email. Feels good to know we have a good home warranty and coverage over home issues and appliances.

Alan was very professional and did everything to save me money and provide the best home warranty available. I was impressed with his willingness to help which persuaded me to lock in a 3 year coverage. Thank You! This new policy was provided better coverage for a fraction of the cost with my current home warranty. Thank you all at Select Home Warranty and I look forward to the relationship we will build over the next 3 years.

I have never had a home warranty before now! I talked to numerous companies about home warranties before I found Select Home Warranty. The others were higher priced and covered less. Alan ** was exceptional in helping with my home warranty needs. After a brief conversation about what Select Home Warranty's offer, I knew this was the right option for me. I would highly recommend Select Home Warranty to anyone that needed one. They helped me and now they can help you also.

William ** did a fine job explaining the options and long-term savings of the plan! We've used other services in the past and were evaluating options. Knowing that we have coverage for all the major appliances and HVAC and plumbing provides peace of mind. William also did a nice job corresponding via email so that I could look at the service plan on my own time, but call him when the time was right. Looking forward to 3+ years of peace of mind.

We purchased the Platinum plan three years. Fred was helpful in helping us to see the value of this option. I look forward to recommending your business to others in hopes that the service plan will work for us.

I used one of your email adds the other day to find out if I wanted to subscribe to your insurance and ended up talking to Alan **. He has been most patient and most helpful, and I am now a happy subscriber to your insurance. Alan is a good salesperson. Not only did he help me get the best deal, but he made sure that I understood I could call him at any time with questions, etc. Give the man a donut with his coffee. Better yet, give him a raise.

Had to place a second call about having my heating system worked on. No one called me or emailed me from the first time that I made the claim. I waited 5 days before calling the second time to get service. The customer service rep was nice but hard to understand. Both times that I called in. I was told the second time that I called that I would get an email within twenty four hours from a tech that will come out to the house and make the repairs. I will now have to wait even longer to get the repair needed.

Submitted claim for roof repair. On Jan 26th, contractor came out, inspected roof, received deductible. Never contact me again and I had to call him, he "stated he didn't have the money to buy the material". (Henderson Roofing - Columbia SC) I was VERY disappointed with their services. Also, he wanted cash, but, he had to accept my card. Since then, after calling SHW 4 time in the last month, I finally got an email (today) that my claim is being process for a new contractor.

I am so please to say when you are needed I can count on Select to be there when I need them. Your price is well worth the money for all you get. I have recommend your company to friends who have other home warranty. They did a comparison of the companies and Select has so much more to offer for the money. The most important issue is that we can submit claims online 24 hours a day, 365 days a year to request service. Again thanks so much.

My conversation with your representative was both professional.and productive. He allowed me to elaborate on a very negative experience with another Home WARRANTY Company. I wasn’t rushed and more importantly, he did not “badmouth” or say negative things about the Company I was complaining about. If I had one negative thing to say during our conversation, it was when I was told that things on appliances that were considered “cosmetic” such as racks in ovens or shelves in refrigerators etc. A repairman tried to fix my racks in my oven and now I am not able to remove them to use my self cleaning feature or to adjust the levels so that was a drawback for me since I paid over $3K for the range. But other than that I appreciated the fact that he was able to address all of my concerns.

Called Select Home Warranty after getting an online quote and got Mike from customer service. Mike explained what was covered and helped us get the best rates for our policy. He was very thorough explaining all the available options. He did not pressure us, was very patient and very easy to talk with. I would recommend him to my friends. Based on my experience I would give him a 5. I hope the rest of my experience with Select Home Warranty company is as easy as it was talking with Mike.

Initially I was under the impression that your item value would be close to current market. This is not the case in this situation. You can't even purchase a garbage disposal for the $75.00 reimbursement you offered and I still have to pay for installation which is at least $100.00. Originally when I purchased this warranty the sales representative claimed the age didn't matter and that your company would take into consideration the fair market value. I don't expect the exact value but at least a fair market value. The average price I'm seeing is above $75.00. The lowest I've seen is $90.00.

Their home warranty had best quote and best price and the best coverage for the money and was the lowest deductible I was quoted. They have the best rating I found online. When I called the guy I spoke with was very polite and helpful and he gave me the best quote I received out of all the other companies. He even gave me a senior citizen discount which helped to get me the best deal no one else bothered to see if they could get me any other discounts. I would recommend to all my family and friends.

I called regarding a stopped up toilet in my guest bathroom. I wasn't sure if it was covered or not. The representative was very courteous and friendly the entire time. It was a very satisfying experience as I did not know or have any of my account information and the gentleman didn't mind looking up my account! And I would definitely refer a friend or anyone to contact you all. I appreciate the help today! Thank you! A very satisfied customer David **.

I had a pipe break which needed to be repaired as soon as possible so I could turn the water back on in the unit. Select Home Warranty was unable to find an authorized service member to repair the broken pipe within the same week so they allowed a plumber of my choice to make the repair since it was under $500 and they authorized it on the spot. I had to pay for the repair out of pocket but they reimbursed me the full amount in about a month so it worked out.

It is a large up front cost for the 6+ years of coverage I purchased, but within 2 years the warranty nearly paid for itself due to repairs needed to my AC, Fridge, and Garage Door. There are other warranty companies that have no deductible but they don't cover nearly as many items and those warranties cost twice as much as I paid for this one. Overall I am satisfied with my purchase although I wish the turnaround time was faster for AC repairs than I experienced.

The representative was Very patient with me while I was trying to explain what was going on with my electric problem inside my house. Kept me informed about the status of my work order via email. I didn't have my account number but they was able to locate my account without hassle. I truly wish that particular representative would train all Representatives on how to have great customer service and actually be helpful to customers. That is a rare quality these days and times.

Microwave claim process went well. Replacement coverage was less than I had hoped for Based on what I received as replacement and coverage of costs to get the unit replaced I am concerned about future usefulness of the coverage from my policy. I doubt that I will renew the policy. I am not sure what the process is for computing the depreciation of the unit, but it was only about seven years old so if that is typical of the computed value then I probably wouldn't get very much considering the cost of the coverage.

Everything with Ralph was amazing. He was so kind and patient and went over everything with me. He was very detailed with what you cover and the price is great. You can’t beat it. I will be sure to refer my family and friends to you!! This company is great and so easy to work with. Also, for everyone I refer, I get one month for free. That’s so awesome. Thank you so much for this.

Zachary Did a great job on the whole home warranty with an additional 3 months free making the total deal 15 months. Thanks Zach. The one time down payment with the $190.00 discount and service fee of only $45.00 beat all the other warranty programs. I would highly recommend him to all of my friends and neighbors. Zach did an outstanding job and was patient for me to call him back as it took over 2 hours on the telephone to finally cancel me other home warranty program that it was coming up for renewal on the 23rd of this month, thanks Zach for a job well done. Jim & Antonio.

Adam is an excellent representative of Select Home Warranty. He did a great job explaining the benefits of the 5 year home warranty. The 5 year plan is the best plan I've heard about, and it will certainly save me money in the long run. Especially what you consider that the service charge per call is reduced to jointly $45. I can't thank Adam enough for being as thorough as he was, and friendly as well. Thank you.

The representative Ralph gave Excellent customer service, Ralph gave me the breakdown for the plan I chose in detail, Ralph gave me a good price for adding on services. My old warranty company didn't cover certain options that are already covered in select home warranties plans. Select Home Warranty covers so many more options in the home than other warranty companies they offer 3 year, 5 year and 10 year plans at a discounted rate to lock in and reduce your trade call fee.

We previously had a terrible experience with a home warranty company that we inherited from the previous owners of our home and were very tentative to re-enroll in any program. Select Home Warranty was helpful and professional. Ralph was able to answer all my questions clearly. He was patient and was willing to wait on the phone while I spoke with my husband about alternative and come up with more questions. He worked to find additional discount and ensure that I was getting the best deal. Excellent customer service.

Better value than Home contract that does not include appliances. Some competitors do not cover some things like a Geo Thermal Heating/Cooling system but Select Home Warranty does for a reasonable upgrade add-on fee. I have heard the commercials for this type of coverage plan and was curious about the extent of the coverage and the price for such a plan. When contacted by the service advisor he was very knowledgeable and was able to answer all my questions and concerns without a "let me check on that" moment. It's never nice to spend money for something you may never use but things do have issues with home ownership. This plan gives comfort for things that could go bump in the night.

The process was easy and Mr. Nathan did an excellent job of selling & explaining all involved in purchasing a new policy. He was willing to offer suggestions about value and incentives for seniors. He did do his due diligence during the process. We did discuss multi-family properties for additional saving to be reviewed in the future. So far the initial sign up was easy. The real test comes when getting some things repaired within a reasonable time frame. I realize what your company guarantees but my knowledge of contractor and the services industry usually suggest a period of scheduling for those repairs.

I had my first year last year with Select Home Warranty that was to expire in a couple of weeks. I had used them a couple of times over the year and they were very responsive. I called to renew my contract and get a new quote for my home warranty. The process was very easy to renew. I felt like I got all discounts applicable in addition to some promotional items such as roof leak coverage and free months. The representative was pleasant and helpful.

Having come from American Home Shield previously and being extremely disappointed. I can say with certainty I am happy to have found Select Home Warranty. Fantastic customer service, much better than anything I received with competitors! We look forward to having this service. The pricing is better, the responsiveness was better, and the coverage seems more complete. Hoping I won't need to file many claims but feel secure knowing I have this coverage. Sam was a pleasure to speak with!

I chose Select Home Warranty because of all the good reviews online. When I filed my first claim for my dishwasher, I filed it online and received an email saying I would hear from someone is 48 years. 2 days later, I received an email saying I had to call them to explain the problem. More waiting time on the phone and the same explanation that I emailed originally. The agent said someone would be contacting me within 48 hours. So 4 days from my initial request and still nothing has been done.

This company is a joke. I'm waiting 8 days so far to get my furnace repaired. The first contractor they sent was sketchy, and he charged me more than the $60 deductible which I was told by Select was not supposed to be the case. He also never returned phone calls or even ordered the part which should've taken a day. I don't even think he's a licensed contractor!! I called Select to complain and they could care less until I said I wanted to cancel my policy, then they jumped to attention and said they'd have a new contractor assigned within 24 hours! I called 24 hours later and the representative said no request was put in and she would have to do it and I will have to wait another 24-48 hours now!!! I'm out the overcharged diagnostic fee, my furnace still isn't fixed, and it doesn't look like it's getting fixed anytime soon. They give you a major runaround like others have said, do yourself a favor and research other companies.

It has been ONE whole month since I opened a claim with Select Home Warranty to fix my refrigerator. They contracted a company that doesn’t keep their commitment. The technician was supposed to come between 5-8pm. He did not arrive at my property until 10:40 pm. The following day he came and said we need to order a part and demanded he be paid $75 in cash and would not give an invoice. When I called Select Home Warranty they just asked me to wait. I paid within 4 minutes of getting the invoice the following afternoon. Two weeks later, the first part doesn’t work so technician said we need another part. Select Home Warranty through the technician said they would make a decision to buy out my refrigerator - I contacted them and they said they had all pictures and information needed to make that decision and promised a conclusive email in 24 hours.

Overall it has been a fight each time I have attempted to utilize them with them always arguing and not paying for the service. I have had e-mails showing that they agreed to cover an item and then they argue saying that it's not covered.

I logged on to take the survey for the added free month, after taking the survey it would not complete due to difficulties. I then called your customer service (I was on hold for 11 minutes). They said it was fixed, so I tried taking the survey again. Once again it did not complete due to difficulties. I'm tired of being inconvenienced, if I don't hear back from someone (in the US), I'm going to cancel this policy. I didn't even use it last year!!

This was my 1st claim since being a Select Home Warranty customer. I went online and was able to submit claim with only bare information of the problem. I did still have to speak with a representative to finish filing the claim. I do wish there was more of a customer portal that I could log in to my policy and submit the entire claim, as well as the ability to track the status of the claim.

We had bought a home warranty package with them (premium). We never get same day response, it takes several days to get s response from contractors. We recently had a problem with our sink. When we called them they said they would send a person out right away. It took two weeks. The contractor didn't complete the job, then came back again to cut a huge hole in the wall and cut out pipes just to say it would cost 3,000 dollars to finish. He said he would be back once we received approval from the Home Warranty company and the home warranty company is refusing to give approval so we cannot fix our bathroom. So we are without a sink.

I have many contracts with this company and trying to get a contractor scheduled is a nightmare. Most cases I get the standard response of, "You are welcome to find your own contractor." They don't listen to you and make assumptions so that for any reason, they can refuse to pay your claim. If you do decide to get your own contractor they leave you guessing on how to process the claims. They tell you 2 weeks after the fact that you didn't do it correctly and they won't pay the claim. If you do get a contractor scheduled, half the time they refuse to work with them. The customer service department refuses to pay and refuses to let you speak with managers. DO NOT WORK WITH THIS COMPANY.

Worst customer service. When I had toilet plumbing issue, I was told that it is not plumbing issue and do not cover under policy. Finally I've fixed *plumbing* issue through private plumbing company. They always bring up a reason to avoid the repairs. They know how to make excuses not to approve claim. Complete unsatisfied and worst customer service. This company is interested on only signing up the service.

I bought the Platinum Coverage the highest one they sell. But came to know only later even basic things are not covered. When I signed up I was told everything is covered. I was specifically told that garage, plumbing and appliances all are covered. The 2 claims I submitted were rejected saying it was not covered. These are basic things like in one bathroom shower cold water was not coming. There 2 specific plumbing coverage listed in platinum care. In fact Platinum care checks all the boxes and making you think everything covered. It is when I tried to cancel the policy, I was told I will not be getting any money back because there is penalty for cancellation and there are some complex things they calculate, so I might end up paying them to cancel the policy. Wow wouldn't that be fun.

The salesperson I spoke with this morning was very accurate, he explained the entire Home Warranty System to me. I had no idea what it really was. I am very happy that I called this toll free number and he returned my call back. Select Home Warranty caught my attention from other friends, they said you guys are so professional and accurate. The call was so positive and the young man's voice tone was very soft and nice. Thank you so much. Aneesah.

Had many questions and was able to answer all without hesitation and very professionally. Compared coverage with other highly recommended companies and received more coverage for a lesser fee. At this point I would tell others of my experience and recommend that they consider purchasing a policy from Select Home. I decided to purchase a plan because of my age. I have always done most of my service work but at age 80 and with my having been diagnosed with early stage spinal stenosis I felt that I needed to get some coverage.

The sales agent was very thorough, answered all of my questions and was very courteous. The coverage provided by Select Home Warranty seems very fair. The exceptions seem very reasonable. The agent provided several options which could help me save money overall and explained those options very well. It was also great to find out that Select Home Warranty provided discounts on the service calls for people over fifty years of age. It was also great that the agent offered this information voluntarily. I hope that I never have to use the service but if the claim process is as easy and pleasant as speaking with the sales agent then I would expect for that process to also end up being a pleasant experience.

Nathan ** took care of me and did an outstanding job. He is a great salesperson... Because of Nathan ** I made the purchase and I am happy with the results... I was just going to call and ask a few questions but I am glad I called because I got a great plan and a good price and if something happens to me I know this plan will take care of my wife and that's what I want most.

Rep very friendly. Offered additional services to save money. I would definitely recommend to anyone looking for affordable home warranty coverage. I would recommend the platinum plan if you would like comprehensive coverage. However, there is a plan to fit any budget. I have just signed up, but the process was easy and I think that it would also be easy to file a claim. The rep gave me his contact number to call if needed.

Richard ** was our sales representative. He was very helpful, polite and friendly. He was able to describe the service thoroughly in an easy to understand way. He answered all of my questions and was pleasant to do business with. I felt confident purchasing your service. Home repairs are very expensive. This promises to be an economical way to keep our home running smoothly. Nobody wants to have to fix a major appliance, so this gives us peace of mind. Thank you!

I talked to Belinda who was a great help and answered all my concerns. I asked questions on how to submit a claim, the amount I would have to pay which was within my budget, and the service call charge I would have to pay. I received the contract within the time frame she told me. I reviewed the business online and it has good ratings which means a lot also. Some companies advertise a lot of things but don't end up giving you what you expected. This company appears to be of good value and reputation.

Very impressed and satisfied with the terms and agreement of my new home warranty and contract. I like that a have options of thirty (30 days) to make a change, or final decision, regarding this home warranty contract. I would like to acknowledge the salesperson, Jonathan **, very helpful, very informative and very knowledgeable. I would highly recommend and applaud the salesmanship, the sales approach, and the sales pitch. I will review my contract and will look forward to accepting and having your services and expertise as an welcome home service specialist, and a home services provider.

Experienced EVERYTHING done wrong, slowness, lateness, deceitfulness, incompetence, did not honor verbal contract. The only thing they did right was deceived me into giving them my money. They told me items covered would be replaced at today's value or repaired. When the item in my home went out, they said we only pay depreciated value of the item. So, for my item they offered almost zero and I am responsible for my own repair or replacement. This is NOT how Home Warranty Companies work. Rating a low negative number or F minus.

He did well finding discounts. I have had the service long enough to determine if it is a good service or not. The customer service was great. I did sign for the service. He found the military discount, the senior discount and several others. He was a pleasant person to work with. I hope the coverage is true. It should cover the A.C, stove, refrigerator, washer, dryer, electric water heater, plumbing, plumbing blocks and roof. He set up a 45 service fee.

Jeremy ** was very helpful and very responsive in getting my microwave replaced and I am now waiting for the approved reimbursement check. Jeremy also went to bat for me on another issue and succeeded in getting me a partial payment. I will recommend Jeremy and Select Home Warranty to my friends.

I had a clogged toilet. The water would overflow from the toilet on the 1st floor if water was used in any of the toilet in the house. CK from JED plumbing came in and snaked the main drainage pipe removing the commode. Select Home Warranty approved the work in full and the problem is solved. SHW assigned a technician within 24 hours of my call and they were very helpful in the process.

I am a new homeowner looking for a warranty for my home. I enter information into my computer and within a minute I spoke to Mr. ** who is a very nice man, gave me a lot of information about the company, think I must be to sign up right away that you have great deals on home warranties. I thank you and I appreciate you Mr. **. I will be recommending Mr. ** and company to my friends and family.

Isaac ** worked with me patiently, for quite some time, to find the warranty that was best for me. That included coverage, length of contract, cost, and convenience. He was very knowledgeable and friendly. I was not able to choose the original home warranty company I had because it came with the purchase of the house, so I was unfamiliar with details involved in making such a choice. The offers appear to be very comprehensive and give me a huge advantage over my previous home warranty company. I am happy with the warranty I purchased. I highly recommend consulting Select Home Warranty to better protect your home.

The customer service representative was Awesome. He was very knowledgeable. He had a lot of patience to answer my many questions that I had. I would definitely recommend Select Home Warranty to a friend. I had contacted multiple home warranty companies which were overpriced and didn't offer all that I was searching for when I was comparing. Everything that the customer service representative assured me over the phone was in my contract when I received it via email.

The call came in before I could even look at the website. I took the offer because of the price. I won't say I was pressured but I don't believe the bull of only getting the discount today. I don't like that way of doing business. I think it is a crock. You offer seniors a discount and then force them to pay all at once to get it. Your policy is less expensive than the one I have that is expiring and does offer 2 extra months. If not for that I would not have purchased the coverage from you.

Buying a second home in Florida and about to close. Representative Bruce did a great job reviewing all the options and providing to me the most economical choice. After reviewing all of my options, I chose the best option for our situation and he made special efforts to ensure it was their best offer available. I would refer this company to my friends and family--they were extremely responsive and good to work with. Good job Select Home Warranty.

Jonathan was my rep, he was very knowledgeable, patient and seemed genuinely interested in ensuring coverage with sensitivity to cost. All plans were thoroughly explained and I felt no pressure to pick the higher costing plans. I feel comfortable and confident with my choice. I was even able to cover my pool for a reasonable additional cost. This was an easy, painless process and experience from the online quote, to the efficient phone call. - GREAT JOB! I would highly recommend.

It say call 24 hours a day 7 days a week. My heater stopped working. I tried to put the claim 2 times through website, but it didn’t go through and gave me the claim number. So I called them on Sunday night for claim and I was on hold for 25 min, no one answered the call. Worse!!! I called them in Monday morning, he said they didn’t get the claim that I requested. I told him to expedite the process so my heater can start working. I am in Michigan, right now it's 20 F degree and my home is cold. We don’t have anywhere to go. It's been 6 hrs but no phone call from contractor or technician yet. It's worse home warranty insurance. They don’t care or understand the urgency. No Feeling.

I have been looking and searching for home warranty companies and came to talk to Nathan **. He was very polite, patient and knew what he was talking about that I purchase the home warranty from him. He made it easy for me to make up my mind on who I was going to choose as my home warranty company. I would also recommend that he be awarded for a great job well done and let him know to keep up the good work.

Daniel was very helpful with walking me through my options in purchasing a home warranty for the first time. He was able to get us the best deal and answered all the questions I had since we are first time home buyers. Daniel gave us great customer service and seemed to be very knowledgeable. I am also happy with the details of the plan--everything it covers, etc. We are happy we bought a policy through Select Home Warranty.

I was comparing prices and quality of home warranty companies. Kept coming back to Select. The response was quick - almost too quick that my phone rang after inputting some information. I like the discounts and am hoping Select lives up to its reputation that I found from online reviews. Abraham is the representative I spoke with and he answered all of my questions and also offered additional discounts which were helpful. Looking forward to continued good service.

I like the salesperson (Sam **) as he was very accommodating and helpful. I would definitely recommend him to my other members in my family and friends. Hopefully, the service would be good and satisfactory as well. The salesperson gave a very feedback of the how the policy would look like and what coverage I am going to get for all my kitchen appliances, washer, dryer, heater, Central AC, pool/spa, sprinkler, septic tank etc. Thanks. Saurabh **.

Had a bad experience with my former warranty company so I started shopping for new service. I was assisted by Alan **, he was quick to respond!!! He was also very personable and helped me save a lot of money off the bat! My monthly cost was slashed in half and so was my service call fee. I wish I had looked into this company sooner than this. This is a great start to the contract, I hope it'll continue to be this wonderful! Thanks so much for making my day Alan!!!

I had first appliance problem... and I’m happy the way Select Home Warranty has handled my claim. They been very prompt and helpful in getting my claim process fast. I had an issue with my refrigerator and they assigned a technician who gave us a quote but Select warranty do not force us to take up the same contractor. They allow us to choose the contractor but fix a budget that gets our work done.

I am being given $185 to replace a $1000 washing machine...despite your policy, the verbiage to "REPLACE" a broken appliance never states that it will be depreciated to next to nothing. I would like to know how you calculate the depreciation and the life of the equipment and the cost basis of the item. Please reconsider this claim and the reimbursement to provide a reasonable amount to replace this machine which is now running approximately $760 for a similar model of this brand. I would appreciate a telephone call, thank you.

I had very limited knowledge prior to my contact with Select Home Warranty. I was pleasantly surprised with the extremely professional manner in how they handled my entire situation. Extremely knowledgeable and courteous representative. All of my numerous questions were answered to my complete satisfaction. I now have the utmost confidence and peace of mind that my home will have a significant layer of protection. I have no issues with recommending the services of Select Home Warranty to any and all of my friends and associates.

David was very helpful and answered all my questions. Very good service indeed. It's my first time buying home warranty and I tried to compare many different companies. Initially I have some doubts to buy a trustworthy home warranty because I understand some of the companies may not pay for it due to "out-out-maintenance" reason. I am glad Select Home Warranty is not one of that and no maintenance record is not required in my plan. Good service and great deal.

Fred was very helpful in signing me up. I made it clear at the beginning of the call that I did not wish to have lots of repeat calls if I chose not purchase your service. He was very undersatnding and assured me he would not call over and over again if we chose someone else. I believe that coverage offered in the Platium package is great and the opportunity to purchase a 3.5 year package as explained to me by Fred was very good and met our long range needs for a service provided by Select. I appreciate that very much.

We've been with Select for a few years and when it came time to move into a new home, the choice was fairly easy for us. We compared services in the market, and for the price, Select is definitely the best. When I called to sign up, Isaac **. was my agent and he walked me through the entire process, as well as provided me with several options to help save additional money while securing the same level of support. Well done Isaac!

Sol ** went out of his way to accommodate my needs for a home warranty. He helped find the right plan at a considerable savings. I wasn't sure which plan I could afford but his suggestions and then getting help from his supervisor found me the right coverage. Select seems to be the best home warranty around. Eager to see how it goes on my first service call which I hope I don't need though!

Major issues: false advertising, dishonest salespeople, counter-productive customer service, failure to provide coverage for promised items, ineffective communication with customers or service providers, hidden costs for cancellation. My wife and I called Select Home Warranty while on a road trip to discuss covering our rental property. During the course of the very long phone call we asked several specific questions about the coverage. One of the questions we asked was about HVAC/air conditioning units, at which time the salesman assured us that should we have any issues that required replacement the unit would be replaced, hassle-free, with a simple phone call and a $100 visit fee.

When calling about the various coverages and prices for a new warranty, the service rep was very patient and helpful in answering all of my questions. I was able to get a understanding of what would be covered and what is not. After hearing the prices with current promotions, I went ahead and signed up for a new warranty. Not only did I get one year, but I have signed up for the 3 year promotion and hoping Select will meet my expectations.

He help me save a lot of money and upgrade the home warranty. He gave me options on how to save. Also upgraded my service with extra months as well and lowered my service call fee from 100 to 45 dollars. WOW!!! He was a very nice sales representative and explained everything to me on my warranty coverage extremely well. I was very lucky to get him as a sales rep. I can ONLY say that I hope whoever orders out there gets this gentleman because he was GREAT!!!

Jeff did a great job in helping me through the process. We are purchasing the policy for new home buyers. He was friendly and professional and answered my questions. I know the policy and service will be an appreciated gift. We look forward to working with Jeff to make this happen. The price was reasonable and the coverage was good. Since we are in a condo and do not need coverage for the roof, Jeff gave us an extra month of service for that.

I was in the phone with Ralph, he provided at me his phone number **, he was accurate in explaining to me the information about the services, plus he offered to me the 3 year plan, but the reason that I am providing the 4 stars is because he as soon as I paid he was trying to finish the conversation with me and did not disclosed to me the information about the other payment that I made of the $562.50. I do like the price and the offer about my 3 years of services and also since that I can keep my price after the expiration.

Daniel ** was very helpful and knowledgeable and tried his very best to find a plan that best benefited me AND fit my budget. It started out dicey as he called at 7 am on a Sunday morning, but apologized profusely when he realized that we were on opposite coasts even though I have a Virginia number. He more than made up for it and helped me save a good deal. Thank you! I was thrilled when I found out that it is portable or transferable! That was the final info that made me buy it!

I called and spoke with Bruce. He was excellent in all ways. He answered all of my questions with expertise. He was also patient while I thought about what he was telling me. He explained everything clearly and seemed to want to get me the best deal possible. If the warranty itself turns out to be as good as the service I received from Bruce, then everything will be great. I appreciate the fact that Bruce was very friendly and not pushy.

I just purchased a warrantee in the young man on the phone or do use it it’s not so good. They seemed to be honest. However, I do not have any coins so it remains to be seen when something goes wrong in my house. So far so good. The salesperson was very nice, he was not pushy. Another item I would state is their coverage encompasses more items than the competition. Also promised me that if those please send some ways to escape yet hopefully all is well.

Home warranty plans seem to be pretty similar in coverage and cost. Your company is the third I spoke with today and, ultimately, Jeff is why I chose Select Home Warranty. Jeff was to the point and didn't rely on pushy sales tactics to gain our business. That, in itself, was primarily what convinced us to go with your company. He was friendly, but not superficially so, which doesn't come often when dealing with salespeople. He was informative and prompt in responding to the voicemail I left. 10/10 salesman. Give Jeff a high five.

I worked with Abraham for purchasing my warranty. He was very knowledgeable and helpful. I would recommend him. This home warranty covers most everything in the mechanics of the house. This is a very worthwhile thing to have. I am a realtor and I advise my clients to get this warranty for an easy sale. The boiler and heating system is covered along with chimney and electrical systems. This warranty saves each home owner plenty of money. It is important to have.

A professional, painless warranty renewal process done over the phone that provided the coverages I wanted for my home and pool, for the time period that I wanted, and was very senior/veteran-friendly. The Select Home Warranty Senior Account Representative took his time and thoroughly explained their 1 yr/3 yr/5 yr policy renewal options for me to consider for my home/pool, its needs and our financial circumstances. We really appreciate the transferability and refundability of the Select Home service Warranty, should we need to do so.

I am so pleased with the rates that I have been given through Select Home Warranty. They have taken my circumstances into consideration and have been able to give me discounts to match that and still keep me 100% covered in my home. Truly an economical decision that will keep me, the appliances in my home, the heating, air conditioning system and so much more in my home covered for an extended period of time. My sales rep Bruce was very kind and understanding and really worked hard to get me the best deal possible.

They responded very quickly both in e-mail and through the phone calls. Although I had to buy another microwave because they determined it would cost more to repair. I bought the exact one I have and they pay part of it. I was hoping for the total but I am satisfied. I need to send in paid receipt and then fill out a form to get reimbursed. I will be doing that shortly. I am happy that I choose this company to use as my home warranty company.

Customer service was good. Service Tech did a good job letting me what the problem was. Because my oven was an older model cost of repairs exceeded the current value of your unit. I was offer $125 to help replace it. I am currently looking at ovens at several different stores. I have not found one yet but when I do I will use the $125 to help me with the cost of the new oven.

I would like to commend David ** for providing excellent customer service! Quick, responsive, and supportive. I was in a bind, selling my house and needed to find coverage to provide to the buyer, and was completely unaware of what was possible. David took the time to listen, provide options, and get me what I needed - all in a very positive manner. I highly recommend this company. Their products are very reasonable, and their customer service is top notch.

Danny was very helpful, thanks for resolving my issue.

With all the many companies out there offering home warranties, I chose Select Home Warranty with the purchase of my new home because they came highly rated from Consumer Reports. The process for signing up was easy and they had an exceptional sign on bonus. In addition, I found they offer the lowest service call pricing in the industry, just another plus. I will highly recommend Select Home Warranty to all my friends and family who are looking for this type of service.

Snake clogged bathroom drain. I thought I would have the service the same day. I called but they came the next day. The plumber unclogged the drain and cleaned the sink. I had to clean the counter and the wall by the sink. The job was a bit messy but finished and I was happy the drain was unclogged. When I purchased the service they said the plumbers were close by and I would get same day service. This did not happen and I was a little disappointed.

While the company that came out to complete my work order was great and did did a great job. The tech was great. Select Home Warranty just leaves a bad taste in my mouth. I not sure if I will be staying with Select when my year is over. Select has a great deal on their annual cost but remember, you get what you pay for.

I was looking for a home warranty plan and came across Select Home Warranty. The gentleman that I spoke to was very helpful in answering my questions and the plan met my needs. I also am appreciative that their service fee is less than what other companies offer, especially for people living on a fixed income. I would recommend others to speak with them, before purchasing from a different company. Also, the gentleman e-mailed me a copy of the contract right away, so that I could review.

I made a claim for my Water Heater Leak at home. I understand as per our policyholder agreement I am not eligible for the claim. I appreciate for the prompt response and explaining the reasons for turning down my claim. The lady who answered to my call was very polite and helpful. There was a guy came to inspect this damaged on the same day. He was very professional. He took time to check the water heater and did his inspection according to our best satisfaction. I have no complaints.

He was very helpful. A very good salesman. And he was very persuasive. He had great customer service. And made the experience easy to understand. He talked me through every single step of the way. I would definitely recommend to a friend. Everything was great. I loved it. I give him five stars for everything. Like customer service, and value, and coverage. Overall this person helped me with all I could even ask for!

I called to follow up on the status of a ticket I have open for several days for HVAC issues at my rental home. The technician's recommendation was to replace the thermostat as soon as possible. There was some communication breakdown between the contractor & Select Home Warranty and the issue wasn't resolved for a few weeks. The agent I spoke to did some derailed research & was finally able to give me an update & reassured me that the problem will be taken care of by next Monday (in 3 days)!

My husband and I purchased a Platinum care plan from SHW in September 2018. It is now February 2019 and our hot water heater stopped working. We made the claim on day 1. We have already been waiting 3 days with no hot water. We contacted the contractor they assigned. As soon as he heard it was a warranty claim he no longer wanted to help us. We called the company back and even spoke to a supervisor whose only answer was, "Oh well, you will have to wait until Monday." Our water is 48 degrees. We have 3 children whom need to bathe for school as well as my husband and myself. And now we are told we need to wait until at least Monday? WTH? What is the point of paying for the home warranty?

Initially, I was impressed with the prompt responses from the representatives. My experience with enrolling with Select Home Warranty was very easy and pleasant. There are different plans to cater to families that are cost efficient. Bruce was very helpful in choosing the right plan for my home. He was very thorough. I am now less worried and have a peace of mind, just case those unwanted and unexpected breakdowns occur in my home.

I was looking for another home warranty and found that Select was more affordable and also had free limited roof coverage. I looked online at reviews which all seemed good so I decided to purchase. The only con was how many sales reps reached out to me via phone and email to try to get me to sign up. It almost felt like I was being harassed to sign up. I called one of the sales Reps back and he was very friendly and quick to sign me up. He even worked with my budget. I did ask him to take me off of their call list though because I was sick of being contacted. I haven’t used the service yet but it’s nice to know we are covered if something does go wrong.

I have used other home warranty company before I bought Select Home. I really like the coverage and the rep on the phone was very helpful in answering my questions, especially they tried to address my concerns as being a new customer. I am looking forward to working with the company and try out their services. I purchased a 5 year plan and I hope to have a positive working relationship with Select Home Warranty.

Started to look into other home warranty options after our premiums on an existing home warranty began to increase year by year. Needed a better/more cost effective solution. Jonathan ** was a great resource in setting up my select home warranty. Did a great job of explaining all options and getting me the best coverage for my needs. Would recommend him others looking into home warranty coverage. Have not yet made a claim so hopefully their claims process goes as smoothly as their purchase process.

I have had their policy for about two years. Then when I filed a claim it was denied saying toilet bowl replacement is not covered when it is clearly included in the policy. Don't buy their policy. It is a scam operation. They will look for any excuse to deny your claim or offer $90 settlement. I am also going to report them to Texas Real Estate Commission.

I have been looking for a home warranty that covered our well. My husband is off a lot and I have been worrying about the fact somethings around here I would be worried about getting them fix if something needed repair while he was gone. With the wonderful back up I get from having warranty coverage I know I will have some support if something goes down while he is gone. This coverage offers me a lot of peace of mind.

Company sales rep was motivated and knowledgeable. He spoke a little fast but answered any questions I had in depth when asked. I will see if it is worth the price as time goes on. They have the better reviews and pricing of all similar companies in the area. I have just purchased a 3 year plan with a free 6 months added coverage, this promotion also covers my roof for the term of this coverage at no additional cost.

This Home warranty is the worse warranty company ever I found it. I made couple claims and both claims are denied. They sucks people money and do not provide the good service. I never saw tech come out and inspect the damage but they deny sitting at their office stating that your claim is denied because it does not fall under coverage. So never ever buy this home warranty. People be careful before buying this warranty.

Very dissatisfied with Select Home Warranty experience. Denied the claim saying water leak was in garage and this not a part of the house. I have covered garage attached to the house with tile ceilings. Placed 3 claims and they denied 2 claims since I join. Customer service very rude when called to place a claim. Called this Monday 2/18/19 regarding the claim, as I received email my claim was not covered. Cancel the warranty this Monday 2/18/19 and I was told I will receive an email regarding cancellation within 1-2 days. Did not receive any email as of today 2/21/19.

The home warranty industry is generally bad, but Select Home Warranty is one of the worst that I have dealt with (and I've had warranties with several). I purchased a home warranty from this company in May of 2018 when I purchased my house. Over the past few days, while I was out of town on business, the blower motor in my furnace failed and my house's inside temperature was 55 degrees and falling by the time my house-sitter reported it to me. I called an HVAC company to diagnose and repair the furnace and called Select to file a claim.

Chase was very professional and helped immensely with understanding your company and the benefits of enrolling. Thanks Chase, I'm in and look forward to a great relationship. I just hope that all you said about this company is true and binding. I researched all the warranty companies and yours was rated second to AHS but I had heard that AHS was very selective in how they serviced the warranty and what they would cover and not cover. I am not a rich man and need to have this great coverage at an awesome price which you quoted. Thanks again for offering me the discounts and ensuring I would be pleased with your company.

This was not disclosed to me. At this time, even though I am not looking for a refund, because I want the coverage, I was told I could get a refund after 30 days, nothing more. This information below should have been released to me. "After 30 days, the customer may receive a pro-rated refund for the non-discounted annual plan cost. The customer will be charged a $75 cancellation fee, plus any service expenses incurred by Select Home Warranty."

Sam ** was great. No pushy sales -- just very knowledgeable and easy going! The representative gave me his phone number and time to think about the different offers and told me to call back when I was ready. Do not call other companies. Their prices are higher and they are very pushy. Moreover, Select Home Warranty is veteran-friendly with a great reputation all over the Internet. Both Sam and Select Home Warranty get 5-stars!

We feel ripped off. We filed a claim that wasn't diagnosed correctly by the service technician and received no communication that our claim was denied. We have been attempting to contact the service company and SHW by phone and online for 2 months. We finally got customer service on the phone today and they told us that we would need to hire our own technician to come out and make the repair. We cancelled our policy. Not worth the hassle or the run around.

Select Home Warranty acted on this request for service and repairs immediately sending out to us a very competent contractor. Kingdom Electric, the Contractor sent out, was prompt and gave excellent service including giving us priority in the schedule in case we had a fire hazard. We are very pleased with all those involved. Electrical problems can be a fire hazard and having a Warranty Company that sends out quality contractors that provide a quick response, makes Select Home Warranty Services well worth having. Thank you!

Satisfied with the help the representative provided. He was very knowledgeable about the coverage. Rep was courteous with providing me info on multiple packages. Rep walked through each of the packages and helped me pick the best one for my needs. I checked with several other companies regarding a home warranty and Select offers the best value. I'm looking forward to working with Select home warranty on any repairs that may come up and I'm confident that their level of professionalism will continue.

After committing to a five year term, one of the exclusions in the contract made me nervous so I called to cancel. The customer service retention rep Ron helped fix the issue and I hope to have 5 years with no issues. Definitely when you order the service make sure you voice your concerns so that you give the company a chance to earn your business. Definitely would recommend anyone look into this for warranty coverage.

I’ve just been offered a deal of a lifetime! 6 years at $312 a year for the PLATINUM package! Can’t beat that. Lots of perks for over age 55, teachers, military, etc. Free 1 year coverage with 5 year contract plus discount! With a 5+ Year contract, it locks in rates indefinitely! How can I say no to this offer?! It all took just 5 minutes of my time. Lots of coverage and only $45 service call.

My time with Select Home Warranty has been nothing short of superb. When I signed up with them in 2017 I liked what they had to offer. In this year they still deliver on their promises quality repairs. I have called once for unexpected service and got quick and straight forward response. My experience with Select Home Warranty has been good so far. I like their response time and they are very easy to approach.

I spent five minutes with Richard ** on the phone, got a $150 discount on their Platinum plan and 14 months service for the price of 12. Title company was happy, lender was happier. Looking forward to never having to use it, but comfortable that if I do, they'll deliver. The policy covers everything I could imagine needing, and there are options that I could add in the future. I'll be happy to refer them to my friends and business associates.

They provided superior coverage in comparison to competitors. Coverage of more areas of my home for a lower overall cost on my behalf. Select also provided coverage of my septic and sprinkler systems. I would definitely recommend Select to a friend. Only advice I would offer is that not every customer wants phone calls and text messages on a product 60 seconds after looking it up. Overall very good product. Will keep Select for many years to come.

Daniel was a great sales rep. He was able to answer to all my questions... I was not ready to enroll in a warranty yet but Daniel ** sold me out. Great personality. He went the extra mile for me. Thanks Daniel **. Great customer services... Definitely, I will recommend him anytime... He explain all the detail about the warranty. Thanks for your help. Keep up the good job, Daniel **.

Bruce was very personable and knowledgeable when discussing the details of the various plans. We have had some problems with the reliability of previous home warranty companies. He immediately put my mind at ease. We chose the Platinum Care for its coverage of all the major systems at a reasonable price. We also added the pool and spa coverage at an additional fair rate. I feel confident Select will promptly handle our warranty issues if a problem arises for years to come. Thanks, Bruce!

This company has by far the worst customer service I've ever experienced. I've filed two separate claims with them and I'm yet to have a contractor to my house to make repairs. I paid for my contract in advance (huge mistake) and they simply don't honor their side of the bargain. For our first claim we were assigned 3 or 4 contractors after making over 10 calls only to have them tell me after I called to cancel my contract that our claim wasn't covered. Wouldn't that have been nice to know on the first call.

Bruce ** was fantastic. He took the time to explain everything to me and was extremely helpful. He went over different coverage options and payment plans to help me select the right one for me. He is the primary reason I went with Select Home Warranty. Hopefully I will not need to use this very often, but after speaking with Bruce, I am confident that you will stand by your services.

What sold me for purchasing this warranty was the exceptional help I received from Zachary. Zachary was very clear in explaining the coverages, and how their company offered water sprinkler system coverages as an add on as others do not offer. This was a huge sell for me. Also; the service calls would be $45 less than other companies. He worked with me as I explained to him I just retired and I am on a fixed income. I hope I will not need to use the insurance, but it gives me peace of mind to know I have it in case I ever need it. Thank you, Zachary.