Select Home Warranty Reviews

Jonathan explained all of our coverage options as well as multiple plan lengths and how they compared in regards to cost. I really appreciated Jonathan's time this afternoon and I know my family will too. We let our warranty lapse after the first year, but I regretted not having the peace of mind. Our home warranty plan was a huge help in that first year, ecspecially being in a new state away from family and friends.

Came out on January 31st to access the situation and now just getting part fixed today 14th March 2019. I was given excuse after excuse. I wouldn't recommend Select to anyone!! Talked to managers and personnel every day. Will not renew with them. Very dissatisfied!! Didn't have heat and no one came out to fix the problem, but they took my $60.00 co pay.

Jeff ** was very patient while placing the order for our Home Warranty Plan. He gave me all the options and time to decide what option I wanted. The Home Warranty seems to be a good value. I am an Real Estate Broker and hope this warranty meets our needs since I am always looking for good home warranty companies for myself and clients. The roof repair that they are offering is unheard of in home warranties. Hoping their service when needed is as good as the application for warranty service. Thank you Jeff for your help.

Clothes washer not working. Lex was polite and efficient with his questions needed to complete my claim. He was respectful and answered all my questions about this claim. This is my first experience in submitting a claim and Lex assured me everything looked in order. I can assure you that if this claim is resolved in a quick timeframe without unnecessary hoops to jump through, I will be happy to tell everyone what a great company Select Home Warranty is to be associated with.

I recommend Select Home Warranty for a couple of reasons. They have a low service call fee compared to other home warranty companies which makes it easier to call when there is a problem. They also worked with me when renewing my policy to split my payments. Their customer service team is also very helpful. I had an issue with my master bathroom tub and the representative found a way to ensure that my problem would be covered. Pleased so far.

Oven quit heating, called Select and within the hour the call was returned to me, followed up by an email. The next day an email was sent to me providing me with the name and number of the repair service. Called them, said they would come same day, even gave me a call when they were on the way to my house. Repaired my oven on the spot. Excellent service! Would recommend to friends and family!

My wife and I had decided to renew our home warranty after getting our tax refund. We shopped around and found that for the price and the extra features available (extra months + amount covered, and cost of visits) this was the best option for us. We know how useful and comforting it is to have. The renewal period of around tax refund time makes it practical as well. I would have loved to have taken them up on the offer to have up to 6 years but that is a little more than a family can handle.

Very professional and easy to work with. Helped in ensuring I get the right coverage for my home, based on previous service America plan that I had. Explained all the options and plans and longer term coverage. Great job overall, will recommend to other buyers as I am aware of lots of Service America families who are no longer covered due the company going out of business. Adam did a great job in ensuring that I knew all the details and and was able to determine right away which option was best for me.

Saw on the web and decided to call for further explanation of their services. I found them very helpful and patient with each question I had. After contacting them and a couple of other home warranty type places, we did decide to go with this company. We have not had to use their services yet, so I am not really able to review how fast and efficient they are but after reading other reviews about them we felt comfortable with our decision.

I was pleased with the representative and impressed with how quickly the call came. Everything was explained very clearly and we signed up knowing that everything would be taken care or. I felt confident that the plan we decided to go with was the best option for us. The representative explained how each option worked and it was all we needed to sign up immediately. We just recently completely redecorated our home and because of our age felt that the home warranty would give us the peace of mind we needed.

The phone experience was ok. The experience as a whole with SHW has been horrible. Not satisfied! I filed my claim in November and it is now March and still no progress. You guys are failing to hold up to your end of the contract. I'm paying and getting nothing out of it. I just want SHW to do what they're supposed to do. If this doesn't get resolved soon, I may be getting a lawyer involved.

With kids in youth sports and my wife running a home daycare, we use our washer and dryer almost daily. When our dryer broke, I called Select Home Warranty. This is my first claim with Select and I was very impressed with their claims handling and customer service. The repair company and the repair tech that Select sent out was very knowledgeable. Plus he was clean and polite. I have used other home warranty companies in the past, but Select Home Warranty surpasses them all.

Freezer was not working on side by side ref. Food was beginning to thaw. Water was coming out of ice dispenser when you got ice out of ref. Moisture was on frozen vegetable bags. Noise from freezer running was louder than normal. I cleaned the seals to make sure there was there was no problems with that. I increased the temperature on freezer side and ref temperature. Hoping thar might help. I do not believe that helped any. We have been in the house since September of 2018. Refrigerator was in house and has performed nicely until today.

It appears that Select Home Warranty is having trouble finding a company in their database with experience or authorization to work on the Fisher Paykel dryer I have. So I will contract with a company in Pembroke, NH to fix the dryer, pay them and get reimbursed by Select Home Warranty after submitting the invoice to them. We'll see how that goes. Customer Service tells me that I will receive my check within 30 days.

I was having problems with the water pressure in the master bathroom sink. Warranty was very responsive and helpful in getting a technician to my house. The technician was knowledgeable and helpful in completing the problem. They informed me that the faucet was under lifetime warranty which I did not know. The warranty responded to the claim very timely and I would recommend using them in the future. The water pressure is now very strong and I have not had any more issues.

I called to get warranty plan information and signed up with Select due to the knowledge of the customer service representative, the price and the 30 day free cancellation. The customer service representative seemed a little pushy but I understand with him being in sales. I will review the contract upon emailed and the customer reviews from service calls to ensure what was stated is accurate. The 24 hour service guarantee seems nice as well.

Noisy washing machine - My first claim, was very pleased with the response. I know I made a wise choice for a home warranty co. Looking forward to many years of service. I live in a small town and can expect delays on scheduling with contractors. (I can live with this.) They have provided me with all the information needed to have repairs made with a timely manner. Thanks Staff for your response to my claim. If all insurance companies would handle our claims this fast what a wonderful world it would be.

Researched online and switched from a close competitor I had for 2 years. All sounds great but will not know until I file a claim. No online account system to login to for status updates and easy contract information retrieval. Process so far was easy and upfront. Value will come from having an issue and seeing how it gets resolved which was the issue I had with the competitive company. They had to recommend a contractor/company and they usually had low reviews locally.

One issue was the amount we had to wait on hold with the technician. We also got transferred three times. They didn’t have a technician for a septic pump, but we were able to find our own. Other than that we had a great experience with Select Home Warranty. Our pump is fixed. Thanks. We have already recommended Select to our friends, family, and our neighbors. Select Home Warranty was a great purchase and saved us a lot of money.

Daniel ** gave exceptional customer service... Answered all my questions even when I asked twice... He was very patient. Amazing, wonderful, fabulous, stupendous, exceptional, I will definitely recommend your company. I hope if I ever have to use your service that the in person customer service is just as good and respectful customer service. I have never had a home warranty. I feel more confident and comfortable having it. Cannot say enough thank you and have a great day.

I submitted a repair claim for our microwave oven that just stopped working. I received a phone call from Select Home Warranty within an hour from submitting the claim. The Customer Service Representative was very nice and she said they would replace the microwave oven in lieu of a repair. I received an email within 24 hours with the amount that they would pay for the replacement which was the depreciated value of the microwave oven less the service fee amount. I will still have to purchase a microwave and have it installed. Then I have to submit the invoice to Select Home Warranty and they will reimburse.

Refrigerator ice maker - Good customer service with the company who worked on it and the technician. I am really pleased with the service on the phone and in person. The fact is we were very happy with everyone involved, I would recommend this service to all my friends and family. It is a pleasure doing business with you and your associates. In the future I will recommend this to friends family and anyone who needs warranty services. My wife was really happy as well as my kids dogs and neighbors.

I would describe my time with Select Home Warranty as an overall good experience. They are quick to set up appointments with local pros. I made a call or two and they connected me with someone in the area to come out to my house at my convenience. They are reasonably priced with good coverage. I would most likely recommend them to a friend. They have good customer service. They provide a good product for a fair value. And their plans seem competitive with other home warranty groups.

The representative was very friendly and searched to find me the best deal possible. I can’t speak for the service of the actual warranty since I haven’t made any claims yet. They seem to have a very comparable service. I like the fact you can use your own technicians. I will be curious to see how quickly the technician gets paid for their service. So far I am pleased with the sales part of it.

The operator did a wonderful job throughout the entire process. I am currently a young and new home owner and the operator helped me find a three year plan to protect my home that was right for me and also at an affordable rate. I am very happy with my new policy and thankful for his help by explaining everything very thoroughly and making this process a breeze! I hope to not have any problems with my home in the next few years but I know now that I can rest easy with Select Home Warranty.

Sam was very knowledgeable and answered all my questions promptly and professionally. I used another service for years but they went bankrupt. I found Select Home Warranty online, filled a request with them and received a phone call from Adam. I am glad he called. I emailed him after my purchase and he replied right away. The contract was ready and Sam gave me the contract number right away. Great service so far and I will recommend them to friend and family.

I highly caution you using this warranty company. I suspect a lot of their high reviews are paid or not legitimate. It is March 13th and I have been trying to get a plumbing service handled since February 3rd. This is for our main bath with a completely inoperable shower/tub. This has been a huge inconvenience and disruption to our everyday life.

Our real estate agent provided us with several options for Home Warranty service providers, and I called Select Home Warranty first because of the great reviews. I can attest to the fact that the reviews were spot on, and the purchase was easy, quick and we saved a lot of money over other providers. I look forward to a long relationship with Select Home Warranty! In fact, we had already spoken to another provider, when Select called us back. The deal was too good to pass up and the coverage was more comprehensive and included more items we own than the other contract.

Pool pump repairs - We were very pleased with the repair tech and the company. The claim filing was simply done online, got an email the next day and they dispatched someone out the next day. The service we got was great. The service was Hassle free and they got someone out to do the repairs in record time. The repair tech they sent out was very prompt, polite and got the job handled very quickly! The service was Great.

Plumber was very knowledgeable and helped with my slow leak in my bathtub. He took a lot of time explaining what was needed to be fixed and did it. He also sent text letting me know how far away he was. He showed me pictures from attic and outside line. He had his dad with him for extra support. I highly recommended Around the Clock Plumbing for your plumbing needs. They were very good!!

Abraham was very helpful to explain the coverage and existing offers. He was aggressive but not pushy or demanding. I would recommend using both Select Warranty Service and Abraham. The first rep I spoke with did not offer one of the discount packages that Abraham offered. Whether it was lack of knowledge or desire to generate additional revenue is not important. The important piece is that Abraham was either more knowledgeable or more forthcoming. Thus I signed up for not one but 3 years of service.

Select Home Warranty was prompt on responding questions and provide documentations in an expedited manner. I was able to reach customer service representative who is knowledgeable and courteous. They were able to answer questions and listen carefully. Waiting time was much lesser than anticipated over the phone. Documents came to email quickly. Information requested was forwarded promptly. Fully served the purpose of the phone call. Much appreciated! Keep up the good work providing an excellent service in future.

I had about 5 companies call me to sign up and Abraham was the best and got me the most competitive deal! He even offered me a extension for 5 years that was very hard to pass up. They even cover the roof for FREE?! Who does that? I felt that this was the best value and coverage out of the rest I researched and he actually seemed to care about my family and new home owner stuff ;).

I had low water pressure in my master bathroom and called Select Home Warranty customer service. The same day they already had my job assigned to a plumbing professional. I was notified they would be out to my home the next day. When they arrived my problem was quickly identified and corrected. Their service was fast and the folks who came to do the repairs were professionals. I have used Select Home Warranty for many years and have always been treated fairly by their service department. I would highly recommend Select Warranty to anyone who wants a good and fair service.

I spoke with Zachary and he was very professional and detailed. This is my first time buying a house, so he went through all of the details of what the policy would cover and how much I would be saving a year compared to if I didn't have the warranty. He also told me how to go about filing a claim and let me know that his company had repair workers who would come out any time of the day, even on weekends, in order to fix any issues I was having. I'm very glad I went with Select Home Warranty.

Additional information was needed on my claim in order to schedule a provider. I didn't get a call or an email from Select saying that I needed to contact them, so a few weeks went by before I thought to call to check up on the claim. Once I got on the phone, it was pretty quick. (The question was pretty ridiculous actually and I cannot believe no one pushed the claim through without asking such a ridiculous question, but whatever.)

Select Home Warranty was very professional and helpful during my decision making process on which company to select. The coverage options, reviews, and cost all seemed to be the best. Also, the payment options were very convenient. I really liked the way their website broke down the coverage areas and they were easy to understand and quantify. I didn't want to make the mistake of leaving off items that were necessary for me to have coverage that would be expensive for me to replace if it wasn't covered, such as HVAC system.

I called Select Home Warranty and spoke with Lex, one of their representatives. He was very polite and responsive. He asked a number of questions to get a clear picture of the problem I was having. He seemed to be very knowledgeable regarding the situation. He acted quickly and advised me as to what I could expect. This experience provided me with confidence in the company since this is my first claim since signing with them.

We lost power to all our wall plugs in the living room. Our contractor arrived on time and went right to work. He found the problem and replaced a plug. He explained how the problem affected the other plugs and he checked them all. He gave us his card and said if we had any trouble to give him a call. This is the best contractor we’ve had. We will request him again if we ever have another electrical issue.

When I set up a quote for Select Home Warranty I had put my card information in myself, but requested for them not to charge it immediately because it would not be used as the primary payment method. We are purchasing a house next week and the seller agreed to pay for part of the balance for the warranty. The very next day I was charged anyway... After that they inexplicably sent me the invoice showing coverage for my billing address (which is the apartment I currently reside in), rather than the house that I had requested they cover.

Zachary ** made the purchase process quick and easy to understand. Very polite and professional and I didn't feel pressured at all. The price seemed fair and the coverage exceptional. I particularly like the prorated payment process should I need to cancel for some reason and I can transfer this to the new owner should I sell my home. If the claim process goes as smooth as the sale then they should continue to relieve 5 stars for years to come.

Not too happy with the service and tech support from the contract you are getting for my problem that I have. This is the third contract you have for me and still my problem is not taking care of, if not taking care of by the weekend will be going to Better Business Bureau. It been three weeks since the the first time I call, this doesn't make any sense. I need my Refrigerator. I have a three week old baby in the house that needs keep the baby milk cold, buy ice every day is not fun. As of right now not too please with the service.

We currently have a home warranty with another company. Our current contract was coming to an end so we were trying to decide if we wanted to continue with the current company, drop coverage or find another company. I started looking at reviews and pricing for reputable home warranty companies. Select had good reviews and was recognized for their service. They offered more coverage options than we currently have, good pricing, offered discounts, low deductible and two free months added coverage. We decided to enroll.

The sales rep was very courteous and caring. Answered all of my questions and didn’t seem to mind helping me. I haven’t used any of the services yet as I just signed up but will follow up with a review when I do. I’m very interested and excited about all this warranty offers and wish they have something like this for my 2007 truck! I look forward to seeing how the service will be in the future! Thank you.

The sales rep (Sol **) was very polite and helpful in explaining everything I had questions on. I had talked to him last evening about the plan I wanted and I didn't have my payment info with me, so he was kind enough to call me back this morning. He didn't make me feel rushed to decide. I don't have my order number as I just signed up for this and the paperwork hasn't all come in.

After much research I had narrowed down my home warranty to a couple of companies. With my current renewal increasing over $200 with my current company, I was looking for affordability, coverage, and a rate lock in. Jeff not only got me the coverage I was looking for but extended that coverage for multiple years with a discounted locked in rate and low call out fee. He was not pushy or overbearing and answered all my questions knowledgeably.

Agent was quick, to the point, courteous and respectful of my time in confirming the information needed for setting up requested coverage. The agent informed me that it was being turned over to the scheduling team for fast, prompt service. I have used other home warranty services that take their time to assist with confirmation or scheduling. I live in a rural area and getting assistance on my own for home repair issues can be difficult, having someone on my side for repair assistance is great.

Our Ice maker stop working, claim process was easy. Called the phone number I got online and they got me set up. They found me a contractor and sent me a confirmation email and I received a call from the contractor. The refrigerator repair guy showed up he collected my deductible and I had ice for my after work drinks again. So far the experience has been easy. Much easier than trying to get my review up.

Got a good price on a new home warranty with the help of a customer service representative who was thorough and surprisingly not too pushy. I am Counting on the warranty to be a good one after having a bad experience with a different company. Follow through was good as well. I got the contract in my email shortly after I got off the phone. The salesman explained the policy and did a good job. I was happy with the response. Thank you.

I would recommend shopping Select Home Warranty if you are in the market for a home warranty. I have not made a service call yet, but I can definitely recommend Select Home Warranty if you are shopping for the best overall price. Select Home Warranty beat out all the big competitors on similarly set up plans. Select Home Warranty did not have as many services offered as OneGuard, but at almost half the price, I can live with that. Definitely quote the out at a minimum while you are shopping!

So far so good, waiting for a tech to contact me as no one has been out to the house yet to examine the non working refrigerator. It is an under counter refrigerator that suddenly stopped work. I made a call to Select Home Warranty and they have assigned my order to a service that is looking for the appropriate contractor to effect the repairs. As soon as I am contacted I can give more detail as to the professionalism of the visit and detail for what the problems were with the refrigerators as well as what specifically was done to repair the issue that the order was placed for. The order was quite detailed and hopefully after a careful review of the appliance they can fix it on site or order the appropriate parts in order to effect the repairs.

I was very pleased with my buying experience. The only reason I didn't give 5 starts is because I have not used the service yet. The agent I spoke we knowledgeable and addressed all my questions. He reviewed the coverage in detail on what was covered and worked with me on the service call price to fit my budget. I will update my review once my coverage starts and god forbid I have to use a service. Based on my experience so far I have no reason to think it will be great.

Very friendly and helpful. But a little pushy. I don't like someone saying I have to pay for 5 years all at once and then when I say no I'm given other options such as a lower premium that is lower than my first option. Reminds me of a car salesman when you do that. Just be honest up front please and say we have 5 options to choose from. I realize you're trying to make money, but you'll go a lot further with people if you'll treat them like they are intelligent. But I took a 2 year plan with 4 free months and am happy.

Our dryer suddenly started giving out a burning smell and was not drying clothes. Select Warranty was really quick in dispatching a mechanic. They worked according to my schedule, explained the issue to me and left only after I was fully satisfied. Well, even after the issue was just that I had loved the dryer too close to the wall, it was a good learning experience for me! All in all, I was very happy with Select Home Warranty as well as the local contractor network they have.

Was very helpful with explanations and answering questions. Went over everything that was included in the policy. Explained cancellation of policy if needed. Explained about the refund if cancelled. Added the roof leak. Told me he would email the policy explaining everything. I am hoping that if I need to use this policy that everything will go smoothly. He guaranteed that this is the best company out there for home warranties.

Sam did a professional job and clearly covered what was covered in the policy. He sought out that I was a retired military veteran and explained the 5 yr set fee policy, and I agreed that the military program would benefit us. Having contacted 5 other Home Warranty companies, Select offered the best coverage for the cost. Having to pay $2K+ upfront is a big chunk out of my budget. It would have been easier if I could pay off the policy in 2 or 3 payments.

The sign up process was very easy and Jeff seemed very knowledgeable. Pricing and copays were the lowest I found for the max amount of coverage including my pool and all of its components. Free roof leak coverage as well. We will see what the claims process is like but hopefully I do not have to use this anytime soon. Katy TX has a 7 hour response time as well, so hopefully anything needing fixing can be taken care of extremely quickly.

Lou is very courteous and friendly. He provided some good advice to maximize the washing machine for future use along with some unknown tips to the prolong life of the machine to keep it in prime condition, even though it’s fairly new, 17 months old. For example, to leave the door open whilst not in use to allow the air to circulate minimizing the concern for mold. There was a bit of a delay getting to us due to overscheduling but, other than that, good service was provide.

Fast response and repair on our furnace during some wicked weather. Professional service that explained what the problem was and fixed it and gave recommendations of what service we should to do in the future to keep it functioning well. Cleaned up after completion of job and took shoes off when coming in and out. This is the second time back for this service company on a different job that the service company excelled on almost everything requested.

The representative was very friendly and listened to my request. Upon asking for a service call, she explained it would be a waste of money to charge me a service fee and instead recommended putting that cost towards the purchase of a new garbage disposal. She also helped me set up a call for my clothes dryer, which was also arranged within less than 24 hours. Nice to talk to an actual person, along with the option of filling out a claim online and receiving confirmation emails for my records.

A signed up for a home warranty the previous night and I was left a very clear voicemail with specific instructions on how to get back in contact with my representative. I called later in the day while he was busy, so unfortunately I was left waiting for a few minutes, but he walked me through my options and had quite a few choices for my home warranty plan. I ultimately chose the best plan for me and my family, and I feel better about this decision than I did before.

I spoke with Fred ** and became a new customer. My questions were answered and the contract well explained. Fred ** responded quickly to my phone call and that is an important quality to me. Should I ever need your services, I am certain that your company will be there for me. I hope that all of your customer representatives are as a knowledgeable and polite as Mr. ** was to me. Thank you, Jeannine

I am very pleased with the communication and service I have received from Kevin ** at Select Home Warranty. He was able to provide me with a home warranty that covers my clients needs at a price we were very comfortable with. Select Home Warranty was one of the only companies that will cover sprinkler systems and that was very important to my clients. They also have a twenty four hour service line and a very low price for service calls. I would highly recommend Kevin for your home warranty needs.

I was without heat in the middle of winter. My house was quickly getting very cold, because of the fridged weather. I was able to get an order # online, and waited for the company to call. The heating and cooling company called in a few hours, and a serviceman showed up, fixed the furnace, and I had heat later that day. Thank you Select Home Warranty. Thank you Sun Heating and Cooling. I was happy with the results and would recommend these companies to a friend.

Jenn-Air gas cooktop stove repair - Found the number for your company. This is the first time I have had to call. Explained what was wrong. Jonathan ** was extremely knowledgeable with my account. He connected me with the claims department. The claims department asked me questions so they could connect me with the correct people here in Portland. Though they said it could take up to 24-48 hours, I had the information right away. Thank you for your service, Marsha

Added a new house on the policy. I would like to tell you how much I appreciate this company. This policy gives me peace of mind when owning a home. On my property is a cabin that I just put on my policy. I don't know why I waited till now to put it on but I finally got it done. We are on the same address but different houses of course. Also, thank you for the way the washing machine went. It was a pleasure to deal with you.

Armand, the technician sent to evaluate and repair our dryer, was congenial, thorough, fast and knowledgeable. The part that was needed had to be ordered from the manufacturer's warehouse. It arrived in just a few days and we were able to set a repair appointment in just another few days. Our dryer is again working like new and I would not hesitate to ask for KG Appliance in the future. When it comes time to buy new appliances like the refrigerator we will definitely need this summer, KG will certainly be our first stop. Thank you very much for this wonderful referral.

The worst I ever dealt with. Had to them assign 2 tech companies. One came out finally. Couldn't get approval from company. We both try getting in touch with them and nothing. They constantly read me the same script and no one actually help me. I just want to cancel and get my money back and can't even get that done without a hassle, haven't had heat for almost a month now. Ready to take this company to court.

I am very happy with the plan offered to me. I accepted it. I definitely recommend Select Home Warranty to others. The rep got the deductible or whatever it was called down to an amount that I could afford. Also he answered the questions that I had. I'm very glad that I finally returned their call to find out the details and get it started. I look forward to many years having my home covered by Home Select Warranty. I am so please to have found this company for my home warranty when I was researching online.

It is not made clear during the purchase process of this home warranty policy that the payout is depreciated value. I spent $700 for a 2-yr policy and have never used it. Now at the end of my term I go to use it and they say because my stove/oven is 5 years old they will only give me $200 toward an $800 unit. When I called to ask why all I got was "look at section 8 in your policy"... Problem is, I NEVER received a copy of my policy, EVER! I will NOT be renewing and am very disappointed in the lack of care to make things clear.

I was just looking the plan, and submitted my info. 15 seconds later, Jeff ** called me and gave me a really nice offer. He helped me find the offer that my friend had, that is, five years plus one year free. Jeff ** was so patient to explain the details and carefully checked all the information to make sure that it is correct. He also helped me purchase the Freon plan. So I could add Freon for free.

We decided to cancel our policy after having it for only four months given the experience we had in getting our one and only claim resolved. We purchased the policy because of the superb reviews and ratings posted for this company. I am sure that some are truthful so I can only address the issue that I have. Bottom line: I have been waiting for a reimbursement/refund check since January 8th, it is now March 12th and a check has yet to be issued. Staff are always very nice, tell you that that will escalate to the next level and you will get an email within 24-48 hours advising you that check has been issued. This never happens!!! Staff do a very good job in "stalling" as obviously the company is doing all that it can to not refund monies owed in a timely manner with hope that customers just give up!

Phone call was as easy, quick and thorough as I could have imagined! The service rep was very courteous and easy to understand... He was also clear and concise in helping me with my needs. It was a very pleasurable experience. I would recommend this company to anyone who needs one and I'm looking forward to having the same experiences in the future. Thank you for all of your help! Much better service than one of your competitors.

I process human remains for the Dept of Homeland Security and deal with people during their experience in family life. I called Select Home Warranty and received a case number for service (Samsung Electric Dryer stopped getting hot and not drying clothes). I received an e-mail advising that Triple D had been assigned to repair the dryer. Mr. ** from Triple D called and scheduled my repair for the next day. Mr. ** arrived and was very courteous, professional and knowledgeable. Mr. ** only charged me my deductible which was $45. Select Home Warranty and Mr. ** from Triple D exceeded my expectations and made my claim and repair (within 24 hours) a delectational and therapeutic experience! Select Home Warranty and Mr. ** from Triple D thanks for caring, sharing and being there for ALL of US!

Was simple and easy to get my home and appliances signed up. Being able to transfer the home warranty if we sell our house is a great relief. It’s also comforting to know that our new home warranty will fill in the gaps in our homeowners insurance. The gentleman that took my order was polite and very helpful, he was even able to honor a previous quote I was given before I decided on Select Home Warranty for my service. Thanks Select Home Warranty!

We have had this policy for a short time now but all is Going well so far. We shopped around and checked. All sites for reviews before making a decision with this warranty company. We haven't had to put a claim in yet. I will follow up later on if and when we have to. We picked this company because it included all the appliances we needed covered. It included our ceiling fans, garage doors, garbage disposal and a lot more.

Adam was very professional and easy to work with. He help with all aspects of signing up for the policy. We switched over from AHS - American Home Shield. We reviewed the ranking and found that Select Home Warranty had the highest ranking so that gave us confidence. We would recommend them to others. We also took advantage of adding the pool and spa. He offered us a multi year discount and we took advantage of that as well.

They were the first company to call back me when I sent out inquires to several home warranty companies. The company that I went with last year cost much more and their renewal price was outrageous. They didn't even call me or appreciate the fact that I never even made one claim during the past year. I feel companies should reward you for not making claims when you renew. The Select Home representative was patient and very knowledgeable. I had a very pleasant experience and I am looking forward to working with them.

From all of my research the Select warranty offer is the best deal on the market today. The call I had was pleasant. The representative was informative as intelligent. I was please with the phone call and I hope to have good feelings with them in the future. If anything goes wrong in my new house I am hopeful that they will respond in a calm and quick manner to help me solve my problem.

AC not cooling. Called to set up an appointment for repair. Received appointment in less than 12 hours. Waiting for technician at present time to come out and fix problem. Customer service was knowledge and extremely nice. He explained to me in great detail the process of getting my AC repaired and how the technician would be dispatched and what company the AC Technician would come from. He also explained the process of the technicians and how they may contact me and their telephone how I may contact them if I needed to do so.

I'm happy having Home Select... When there is an issue you get the issue resolved very quickly!!! I never had major issue but minor one with service repair... but it was resolved very quickly!! And I'm very happy with choosing Home Select Warranty, it's the best price that I have have shop around for and most of all I can get a customer service rep very quickly no long waiting on phone... If anything you can leave your number and they will call you back real quickly. So keep up the great work!!!

Customer Service Sales was very informative and helpful in determining contracts. He listened to issues I was experiencing with previous Home Warranty company. He explained monthly charges and discount with two properties. Thirty-day wait for contract onset was also discussed. I would like to refer to friends, but not sure if referral carries any incentives. Salesman reviewed our conversation and asked if I had any additional questions or concerns. I felt confident in initiating contracts for my own home and rental property.

After checking online for a home warranty company for the purchase of our new home I decided to go with Select due to their prices compared to other companies and due to the many items in the home that are covered. I was able to save about $100 compared to the other leading company and the $60 deductible was very reasonable. I also received an additional 2 months free and free roof coverage. I had options to extend the coverage for multiple years but I decided to decline it at this time.

This was the worst service I ever had in my whole life. My garage door opener broke, a repair company was called, they came out and said they could fix it, but I would have to pay for it up front. I got in touch with Select Home Warranty and they said I should only have to pay the deductible. The repair company said they didn't want to work for Select Home because they don't get paid.

Though Nathan talked a little fast he was courteous and professional. He explained in detail the options and what the policies covered. The Company has excellent ratings and great options for policies. The cost of a home warranty with Select Home Warranty is a great deal and it is great that there is no contract or penalty for ending policy before the end of the term. So far this company is the best choice for our new home.

I was having an issue with my toilet. There didn't seem to be an incident, but it kept getting worse to a point it would not flush and everything I did would not work, so time to call the professionals. Select got me someone that was friendly, communicated every step of the process from first contact through finishing the job, and explained what they did and their professional opinion of the root cause. Being a quality assurance professional for an aerospace firm I know my way around quality, and this is it. Thank you Select and thank you Friendly Plumber Heating and Fire! I am very happy with how this progressed and the outcome.

Richard ** was the SHW rep I talked to that initiated our SHW policy. Richard was extremely friendly, patient, knowledgeable, and helpful. We ended up signing up for a 3-year policy vice a 1-year because of how convincing (though not overly so), professional, and credible Richard was/is. We love the idea of having a primary SHW rep to call vice a generator rep. All went so well that I have zero constructive criticism or any sort of negative comments.

I was very impressed with David ** knowledge of his business. All of the information that he shared with me won me over. I had been with AHS for years and didn’t feel the expertise was there that David showed. I hope and expect to be very satisfied as a new member of Select Home Warranty. Thank you! PS. I was planning to call two other companies before I made a decision but everything David told me was what I wanted to hear, so I signed up right away!

Mr. ** was very helpful. He went over the policies you have and told me how they work. He explained what it covers and how to make make a claim when I need to do it. This is my first time buying this kind of insurance, so everything was new to me. He was also very informative about your best deals and discounts available. Thank you so much for the excellent price I received for buying a five year policy which gives me one year free.

Fred ** did an outstanding job of explaining the home warranty plan and promotional options. His assistance was excellent, and he carefully explained the operation and procedures for requesting a repair. His knowledge of potential systems failures was particularly good. We are looking forward to the peace of mind provided by having unexpected repair costs covered, except for the $60 deductible. I am also happy with the free replacement of any appliance or system which be repaired. He said the typical wait time for a service repairman was generally 8-10 hours to be onsite. Thanks Fred, Earl

William did a nice job informing me of how a long term 5 year purchase saves a lot of money. He got me all possible discounts. Very friendly and polite, would recommend to friend or family. Plan to keep this warranty and transfer it if necessary. Obviously just signed up so have no experience with a claim as of yet, but from their terms and reviews by others I expect it to be a positive relationship. Nice to know there is no cancellation fee if I decide to cancel.

Sign up was easy and the price was reasonable. When compared to other companies, their prices could not be beat. I decided to go with the platinum plan because it was a great value and fit my need the most. I read the reviews before make a final decision and found that many customers were very satisfied with coverage, easy claim submission and the quality of the service. It was somewhat reassuring to read the many positive reviews.

I turned in a claim (clogged toilet) this morning. Was sent an email asking me to call. After 20 minutes on hold was asked questions I already answered. Ridiculous waste of time and money. Hire some more representatives to give service or you will lose business from me and others. This is the third claim I have been unhappy with your service and how your foreign call service is inefficient.

My warranty through another company was about to run out so I started shopping around. Select Home Warranty company had great reviews and the price was great. I paid 150.00 less than my last warranty plan. Alan ** was great, super informative and answered all of my questions quickly and efficiently. It was a painless process. I would definitely recommend Select Home Warranty to friends and family for the purchasing portion. My roof is even covered! I will have to wait and see how the company fares when something goes wrong.

The person I spoke to was helpful, polite, great experience. They were not pushy or insistent, I feel like the coverage offered was a great fit for what I need with my home ownership. I would love to do the multi year deal but don't have the money for that at the moment.

Just purchased the plan online. I can't rate something I haven't used yet. I was quite pleased speaking with Alan on the phone to purchase your coverage, but that's all I can say at this time. I will always rate how things go, when and if I ever have to use this plan on anything in my home. Again, I haven't had to use this plan so I haven't anything to rate. I will do so if and when I have to use it for anything. Thank you and have a blessed day.

GREAT CUSTOMER SERVICE. I was given multiple offers to choose from and all available discounts. I was given service call and annual fees for different plans and options. I've been wanting to get a home warranty, but wasn't exactly sure how to go about it. Now that I have one, I'm more at ease, if there's a problem with anything. I not only got a warranty for one home, I decided that I would get one for our second home as well.

Our claim was easy and fast to schedule. We called the 800 number and scheduled our claim. We were contacted later that day for more information about the claim. We then received a call from the technician to schedule the work. We did not have any issues. Technician came the next day and made the repairs. When technician was done, he got paid and left. There wasn’t much to go wrong here. I look forward to using the service again in the future!

Got a good quote on a home warranty was very reasonable with the monthly payments and deductible. This coverage covers a lot of thing that that could go wrong within your home. Thanks to Isaac he was real nice and he help me out. He explained the coverage very well. If you are looking for a good home warranty go online and look up Select Home Warranty. You can pay month to month and you don't pay a lot down. Thanks.

The people I spoke to were polite and informative. The process of finding my own technician and hopefully following all of the guidelines correctly to get reimbursed is irritating to say the least. I made this request on the 8th and my sink, in my kitchen has been stopped up since then. I would have like for someone to be able to come out and unstop my sink so I am not trying to wash dishes in containers, empty water with buckets and have my dishwasher back up all over the floor. I appreciate the fact that this time of years, plumbers might be more busy.

The call came in very quickly after the online filing. The caller was courteous and precise. She took the information she needed, and answered questions that I had. She was sympathetic about the loss of cooling from our air-conditioner. The assignment of a technician was almost immediate after the call was ended. I was surprised that it was so quick. She also asked if there were any other issues that we might have before she hung up. I was very pleased at how quickly this issue was handled.

Contacted SHW for service on my AC/Heating Unit. I have my own contractor who is a certified member of SHW. The SHW Customer Service was understanding of this and told me exactly what I need to do with this. Very Professional and Courteous in their delivery. Also wanted to make sure I had an opportunity to ask questions before the conversation ended. I did ask several questions that was answered promptly. I was very pleased at the outcome and also the entire exchange.

The claims representative was very attentive to our Air Conditioning (HVAC) problem and quickly took my claim info. He was very personable and very professional. He took down all the information quickly and made sure everything was correct. He explained what the next steps would be and made sure I understood everything before we got off the phone. This was my first call to the claims department. I would recommend Select Home Warranty to my friends.

We purchased a warranty for our home and appliance and after a month, they declined all our claims and upon contacting them and trying to cancel our policy, they refused to return our money. When we called them they removed our policy from their system. This company is a fraud and we are very very dissatisfied.

On 2/28/19, I called Select Home Warranty (SHW) about service on my heating system. They said someone would call me. When I selected this company I went off their misleading website. I paid my premium in 3 payments (mistake). The website said after I called in for service, someone would call me within 24 hrs. (open 24/7). After I called in on the 28th, I waited until 03/01/19, to them call back. I was told that my work order was submitted to a company for service and to call them to get an appointment time.

I've been waiting 3 weeks for them to reimburse me for a claim that cost me over $385.00 because they couldn't find a tech to work on my refrigerator. I've called them everyday for the last two weeks and they keep telling me to wait 24 hours for their process to complete the review. The people you talk to can't connect you with the people doing the review and say they can only email them to contact you. Which they don't. Worst service ever.

Ralph ** was very helpful in finding the right plan for me. I'm starting out for only one year and it seems to be a fair price. I have never had a home warranty before so I look forward to do business with them. I was able to make an informed decision and didn't feel he was being too pushy. I did not shop around so I can't comment on that but Ralph assured me that they had the cheapest prices compared to all their competitors. I hope he's right!

I was looking for a new company to protect my home as my current coverage was about to end. Two of my friends have coverage with Select Home Warranty and they both referred me to Dave ** at Select Home Warranty! Dave was very helpful and friendly, he took his time to explain the different coverage's and what was not included as well as what add-on options there were and I felt comfortable signing up to protect my home!

I have made over twenty five calls on my "covered" washer and multiple correspondences to them and they won't fix it. Initially they offered me a 100.00 and said it was 35 years old. I resent the information and serial number - they didn't even have correct make/model which showed it between 8-10 yrs old and offered a $100.00. Horrible customer service - I have filed a complaint with the Attorney General's office. I heard they take advantage of people until they get tired of trying to get their claims paid. I am a senior so maybe they think it is easier to do.

Upfront conversation with Abraham, and he provided a discounted due to my not having particular items in our home, (coverage not needed). This made me switch over to his company, Select Home Warranty.

In November 2018 I bought a warranty from Select Home Warranty and they drafted payments from my bank account every month. In January 2019 my dishwasher would not drain so I called for a repairman. After no one responded after waiting for 2 weeks They sent a repairman from Garys Appliance Repair in Niceville, Fl. We paid the required copay of $60.00. He said, "Oh your dishwasher won't drain. I'll order the part and be back." Another 2 weeks passed and he never came back. I called SHW and they said that Gary's had gone out of business so the repairman would not be back. I said but he took off with my money and I still have a broken dishwasher.

Purchased this policy as a gift for my elderly Mother. The first claim was for a well, no response until she had to find someone else to repair it. The second is for her washer/dryer. Technician claims that the company is not cooperating, the company claims the technician is not cooperating. In the meantime my mother has to drag her laundry to a laundromat. I want my 500.00 dollars back so I can buy her some new appliances. Select Home Warranty is a bad company.

We went with this company because of the good reviews. The good reviews tend to be about buying a policy from them and not the actual service. The service was horrible. One of our burners stopped working on our stove and we called to have it serviced. The technician came out and said that he would put the information into SHW. SHW called us and told us they ONLY COVER THE PARTS AND NOT THE INSTALLATION! This goes against everything we were told, but there is a clause 9.1.2 in the agreement, which states they will not pay for any installation.

The person that helped me to select and transfer from my other company was amazing. He was so helpful. He was accommodating by having to make return phone calls to me due to other meetings scheduled. I can't speak highly enough of my expectations of this company. In checking with the reviews and speaking with other people that have Select as their home warranty company, and they love it. The website seems to very intuitive and user friendly.

I would like to thank Select warranty insurance and Voltz electricians for the great job and service. I call on a Sunday and the company was very helpful with all my questions. Service was on time and great. I saw different reviews on the company beforehand but was very pleased to see service was not as other review stated. I would definitely recommend Select warranty insurance as well as voltage technicians for any services needed. Date March 7th 2019 Columbia County.

Been without heat for 6 days now. Still waiting on a service contact. He was unable to reach and he never returned my calls. The number in your system wasn’t a working number. Customer service kept telling me to wait for his callback but in the meantime I’m still without heat... with children in the house. My pipes could freeze them. I would have another service call. I’m very unhappy right now.

No heat on dryer. First repair person did not fix the problem, but they are trying to get it corrected. I had to call a few times to get them to do another repair order. I am waiting for them to send the new tech. out. I will have more to say when they get it fixed right. My father in law is in Hospice at my home so not having a dryer to wash his bedding and clothes has been a issues.

Jonathan was very helpful and explained the warranty completely. I was going to only buy 1-year, but the deal was better for 3 years, as you never know when an appliance, etc. will fail. I received my warranty by email the following day; happy with the process overall. Thank you very much!

I first called SHW on 02/15/2019 for a problem with my Kenmore dryer. My request for service ** has been assigned to HM Appliances LLC, an authorized Select Home Warranty service technician. The technician came Saturday 02/16/2019 and he said that he doesn't know exactly what is wrong but I will need to replace a lot in order to fix the dryer. He said that 3 main components might be wrong and his advice to be all replaced. I paid $45 fee for the service. After 5 days, I start calling SHW but the operator told me that they haven't received the report from technician. I called the technician and he said that he already sent the report and he gave me the report number which I gave to SHW.

I have just signed up for my homeowners warranty with Select Warranty. So far I don't have any issues. The cost is better for my family's budget than the company we have been with for two years. To be honest this is about half the cost than what we have been paying. Select Warranty was fast on getting a price quote. There are several others that I requested for weeks ago and no answer.

I called about my toilets and plumbing (both toilets not draining correctly and filling with water up) and the gentleman was very nice and explained the process to me as it was my first time ever calling or ever dealing with home warranty. I also like the fact that I was able to get a hold of some at 1030 at night to be able to get my problem fixed in a timely manner.

This is a great deal, especially if you pay for the year up front. I purchased it for a rental and I put in the lease that the tenant is responsible for the service fee in all cases except health/fire safety. This protects me against minor issues the tenant could fix and major issue is would have to fix. I have just had to use it for the first time for a squealing washer and so far, the process is a breeze.

Hello Select Home Warranty Team. Appreciations for Great Job. My kitchen faucet for Reverse Osmosis is leaking. Even I can not use regular hot and cold water faucet, asked help. Technician came in time. Told that this needs to be approved by SHW and part needs to be ordered. I am expecting that as soon as the part is delivered it will be fixed. Definitely I would recommend Select Home Warranty to friends and relatives and co-workers. Thanks.

Bruce ** was extremely professional and helpful by ensuring we selected the plan that best suited our needs. He took the time to see that we were comfortable with the selected plan. He outlined our different purchase options, as well as how we could lock in low rates and service fees. Additionally, he was able to provide multi-home and discounts that couldn't be applied on the instant quote! It was important that he took time so we could make an informed decision. Call and speak to an agent!! Moving to a new home warranty can be intimidating, but Bruce made Select Home Warranty an easy choice!

The agent I spoke with Michael ** was very knowledgeable and helpful. He was able to provide me with the best plan to fit my needs. I had shopped around for plan that covered all my appliances; washer, dryer, fridge, stove, hot water tank and dishwasher. I was also looking for coverage for plumbing electrical and minor roof leakages. I was also offered a great price. The plan I was offered doesn’t have a pet applicable cap. In addition my garage door parts are covered.

I was very pleased with the level of service I offered when looking for a home warranty for my new home. Nathan was very helpful by answering my emails and concerns regarding things that were covered as well as the exclusions to the contract. I was happy with the price and feel that the value of the home warranty is in line with the price. I have not had any experience with use however so I can not speak to the overall processes.

In searching for a home warranty company, I contacted Select Home Warranty and was fortunate enough to talked with Sam **. He was very helpful, informative and answered all of my questions, along with offering a deal that I couldn't refuse. As a result, I purchased the Platinum Plan for my lake home in Minnesota. Thanks Sam! I truly appreciate your help and follow-through with getting me the plan that works best in my favor.

I was shopping for a home warranty service and researched ratings. The other company I considered I found the associates to both be a bit rude and pushy. Select Home Warranty associates were courteous, informative and I felt they were looking out for my best interest as well as the best price. I spoke with three different individuals and they were all professional. When I called to ask questions after I reviewed my contract, the associate was very helpful and answered all my questions thoroughly.

They denied a my claim because my of "upgrades and improper grounding". I had the technician on the phone with them and the tech told them it was properly grounded and was not being upgraded, rather it needed to be replace due to a singed bus bar. Then in an effort to weasel out they claimed that it was not up to code and they do not cover any items that are not up to code. To which the technician replied that it was up to code. They then told me that the decision to deny my claim was final and there was nothing else they could do.

Would never recommend! Been without a working refrigerator since February 20th. Vendor came said was fixed next day had to throw away 100 dollars worth of food! Have called Select numerous times and was told vendor didn't submit whatever he was supposed to in a timely manner, and that became my problem. It's now March 6th and vendor called and can make it out next Tuesday so more time without refrigerator not to mention when he comes then has to order parts most likely it will be even more time. I work in property management and will make sure all realtor and management companies I know is aware of this experience. This company has no desire to make things right for customer.

From the time my claim for 'gas stove burners not working' till the resolution, the process was smooth. Company claim processing team reached out for more information and walked me through the process. The contractor assigned for repair was pleasant and easy to work with. They were professional, prompt and courteous. Overall my issue was resolved to my satisfaction. Based on this experience I will recommend Select Home Warranty to my friends and family. A satisfied customer.

The sign-up process was very quick and easy. The salesperson who called me, Abraham **, was very informative and polite. I like that I have 30 days to cancel if I change my mind but I don't think I will. The coverage looks very detailed and a good deal. I know exactly what will be covered. I was not really ready to get a home warranty but after reading the contract, I think its a great deal. This will give me peace of mind over all my main appliances.

Jeff was great. Could have done without $100 off pressure but it obviously worked so kudos to Jeff. He also did a great job of concisely comparing Select to competitors which saved me a lot of time. I really hope Select lives up to Jeff’s hype. We’ve never had a home warranty on any of our properties so we were very nervous about this. Please make sure I get my $100 off and free months. Thanks Jeff and Select.

My experience with Select Home Warranty was great. Sam ** was able to help me find a warranty that suited my needs well and was able to find discounts to bring down the costs. The coverage and overall costs were competitive and the customer service impressed me. I received a call within minutes of inquiring about coverage and all of my questions were answered immediately. I would definitely recommend Select Home Warranty to a family member or friend.

Sam answered every question I had in full detail. He explained everything I needed to know thoroughly. As this is my first time purchasing a home warranty, Sam walked me through the whole home warranty business. He went above and beyond, getting me the best deal possible. Sam's excellent customer service was the deciding factor as to why I chose to go with Select Home Warranty over all the competitors that I also researched.

I spoke with Sam. He gave me knowledgeable descriptions of the warranty plan. I let Sam know I needed to sleep on it. By the next afternoon I called in directly to Sam who was my representative, he also provided a discount, in which was a promotion going on. In which convinced me to be a member. I hope I don’t have to call you guys of anything acts up in the future but I guarantee that you guys sure will be the first to know. Thank you Sam, thank you Select warranty. Shawn.

Received a returned call within 5 min of filing my water heater claim and they let me choose the technician I wanted to come out to diagnose the problem, which I appreciated. Typically with other companies they choose a technician for you which I never really trusted that process. The technician I wanted is someone I know and trust personally so I was glad to find out this was allowed. Great service and efficient. Also, can't beat the service call fee and overall annual pricing.

I called to inquire about the coverage and compare it to what I currently had. This was much better and more affordable. The customer service was amazing and he made me feel valued. Awesome experience so far and I look forward to see how the service continues and makes our coverage even better. I will be sure to recommend this company and the service provider that helped me out to all of my friends and family looking for a warranty to protect their home. I purchased 2 policies in the same day due to the high level of customer service I received.

Because of my speaking disability your people worked well with my daughter to get everything set up. After having throat surgery I will be unable to speak for another five weeks. My only means of communication is by text or email. My daughters have been a big help through this process and your people have worked well with them. In the future please contact me at the phone number or email address provided. Thank you for all your help.

Richard is always on top of what the customer needs. He sent me another copy of my policy when I told him I was unable to locate the previous copy. I got it more quickly than he said, have printed it out. While I hope I don't have to use the coverage soon, as a senior citizen on a fixed income, I'm certainly glad I have it. I forgot a couple of questions I had, so I called back and left a message. Thank you, Richard!

From the opening automated operator directing my call, I was quickly (within 1 minute) connected with a customer service rep. She took down all of my information, asked me a number of pertinent questions so that she could give a detailed description of my issue to a plumber. Then she gave me my claim number and told me that I would be contacted within 24-48 hours, and I was! As of today, a plumbing technician is assigned to my case. Once my case has been handled, I will again review and rate Select Home Warranty on the follow-through.

Fast service technician was out within 3 days to repair refrigerator. I received email stating a technician had be notified within a day. Very happy. The only thing was that the technician had to come 100 miles and wasn't happy... and we waited all day for him. So if the tech lived closer we may have not had to wait until 5:30 for service. Was supposed to be there btw 11-2.

Read all of the fine print before you use this company and then don't use them. I signed up and gave them my debit card to charge. I was told from the sales guy that there was a 30 day waiting period. Not a problem. 33 days into my contract I had a pipe start leaking water into my home. No urgency on their part. After two days and talking to no less than 4 people someone finally told me there was another 5 day waiting period when you use debit cards. So not only was I not told about this, but they wouldn't cover it and it took two days for them to tell me that so I had water leaking into my house that entire time. 40 days into my contract my pool pump stops working. It took three days, but someone finally came out to look at the pump.

I checked several companies and wasn't able to find one that provides as much warranty coverage at this price. The customer service rep (Nathan) was great to deal with and answered all my questions with professionalism. I'm very happy to have selected this company and would do so again. I'm only sorry that I didn't get this kind of coverage in the past as it would have saved me alot of money. Again, please commend the customer service rep as he was awesome to work with!

Nathan ** was great in explaining features and benefits of the warranty program, and the incentives to sign up as an “Elite” member for 6 years were way too attractive to pass up. We have been with American Home Shield for the past 10+ years, in two different homes, and have increasingly become disenchanted with rising fees each year. The Select program looks to be far superior to coverage that we have been receiving and at a much better value. Thanks for the great service & promos! Steve.

I signed up today with Bruce and I truly felt as though he went above and beyond to provide a good rate. He was very professional and knowledgeable and easy to talk to. I truly enjoyed the conversation and customer service I received from him. Bruce provided detailed background on his company and the various plans they offer. He listened to my needs and fit me into the most cost effective appropriate plan to fit my lifestyle and needs.

Contacted SHW about a repair (clothes washer). They were very friendly. Hard to understand. Waiting to be contacted by repair people. I'm hoping the company they send is good. They said I would be contacted in 24 hours. I hope so. The person on the phone was hard to understand. Her English wasn't very good. Thank you.

The enrollment process was easy. A rep called within 48 hours, explained more options and was pleasant and knowledgeable. The time taken to introduce me to the additional saving options was greatly appreciated.

Mark ** was a amazing to work with and slid us into an amazing deal! The coverage provided was perfect for our townhome that we recently purchased. The process was extremely easy and there was no haggle in opening up the policy. I would recommend it to everyone! The policy coverage for 5 years plus an extra twelve months for free for a total of 6 years is a no brainer! They provided many options for payment, whether it be a monthly plan or a single payment plan.

Heat pump fan and squealing shower - I’m very pleased with the service I received from Select Home Warranty. Select Home Warranty sent someone to fix both issues within a couple days. They ordered a part. I was sent a message regarding the part that was ordered and they returned to replace it. The heat pump fan has been working fine. The shower was repaired on the first date. The gentleman that came introduced himself arrived on time and explained the whole process to me.