Select Home Warranty Reviews

I read the initial email and requested a quote. My phone rang, I answered and Daniel **, signed me up. He described your service and payment options, gave me his extension, and I am on my way to becoming a member of Select Home Warranty.

After comparing many home warranty options I decided to call Select Home Warranty. I spoke with Mark and he was very friendly, customer focused, attentive and advised of all the options available. He was very helpful and provided a great deal of Information. I liked how he broke down all the plans and pricing, it provided great transparency for customers. Look forward to receiving the same kind of support when I have to call in! Thank you!!! Thank you.

The entire enrollment process with Select Home Warranty was quick and easy for me. I completed the entire selection and enrollment process over the phone in one call. The sales rep who helped me was friendly and patient with me. He was happy to answer all of my questions and was knowledgeable. The special discount offer at the time was very good with six free months of coverage. I also liked the option to add roof leak coverage.

Daniel made the process simple and easy with getting a new home warranty! I was surprised how fast it went. I looked online for a new warranty because I wasn't happy with my last one, and after I submitted for a quote, I received a phone call in less than 5 minutes. He got me set up right away and explained the promotions they had going on to get me the best deal. Thank you!

Customer service representative was professional and courteous. She had an accent, so I had to listen very carefully to understand her some time. I was put on a brief hold, but she asked if it was ok to place me on hold. I am a bit disappointed in the amount of time it has taken to receive a contractor to call for service. 24 hours have passed, and I have only received an e-mail saying they are searching for a contractor.

I just bought a policy and was treated great by Daniel **. Now having said that, I cannot comment on service yet but the purchase of the policy was handled very well. As with any purchase time will tell if it was a deal or not. I was impressed with the amount of coverage. I really liked the roof leak addition to a home warranty policy. I brought the plan with the most coverage. If all is fully serviced when needed it is going to be a great policy.

I have considered buying a Home Warranty for quite some time now. I had received a brochure from another Home Warranty company in the mail which prompted me to google best Home Warranty companies. Select Home Warranty was listed as top 1, 2, & 3 in several reviews. After completing an easy online quote request, I quickly got an email from Daniel. I called Daniel with several questions and he was very knowledgeable and helpful. He was able to answer all my questions and concerns. After my phone conversation with Daniel I felt confident that Select Home Warranty was the best option.

Built in oven - I have filed a claim at the mid of March, a technician came and assess the problem and discovered more issues, so I filed a claim the same day as the technician came which was March 28, no response from the claim dept after a couple of days. First, they came with the wrong parts; second, the issue was the exact same cause by the initial claim, I should not have to file a second claim at all. They should fix the problems at the same time, not one part and not the other.

Good to talk to Abraham. He definitely explained things and help me out to choose the best plan for my new home. I’m already excited for this deal to close can’t wait. I love that I have that peace in mind for the next 6 years. As it is my first time buying a home this is definitely something nice to have in case of any emergencies you may have. I’m excited to have a home warranty that fits perfect with me and my budget. Thanks again.

The first company you called to check my dishwasher never called me so I called them & never heard a word from them. I then called back to Select Home Warranty & asked them to contact another company which they did & the serviceman called me within 3 Hours and set up app. for tomorrow. I explained to your to your agent that I was going for surgery in a couple of days & that my wife was disable.

I was very pleased with the prompt and kind customer service I received from Select Home Warranty. I would recommend them to anyone on the fence about a warranty company. It’s so nice to have this peace of mind. They were helpful and very prompt in getting back to me and setting things up. They answered all of my questions and made sure I was getting the covetable that I needed. Because I paid for ahead I was able to get an amazing deal and am so glad I now have the security of this home warranty. Thank you for providing great customer service!

I've been using Select Home Warranty for the past few years and been happy with the overall experience. From setting up a new account, to transferring leftover time to a new owner of my old property to creating a new account for my new home, the process has been pretty seamless. I will continue to use Select Home Warranty for the next few years. I feel pretty confident that if anything were to go wrong with any of my home appliances, Select Home Warranty would cover me. The only thing I wish they could have done differently since I have been a customer for a while, is to have taken away the 30 day clause from the day you start the program. They took off 15 days at least, so I was happy about that.

The company called us back and answered our questions. They then promptly sent an email with the answer of whether the job could be claimed. We had purchased this home warranty in case an emergency popped up and our septic tank needed to be pumped. The septic pumping service was not included in the contract, but the septic pump should be covered if perhaps we should ever have to use it again for this situation. Very prompt email service. Very proud of that.

It took a week and one day to tell me that they will not be able to fix my washer. They should of giving me the answer the next day. My basket was over loader and we were running out of cloths. I could of run to the store and buy a new one. I'm not happy with the waiting that I had to pass just to hear then say NO. They should understand that a washer is very important in any home so they shouldn't of have waited the long to hear from them. And I'm very sad that I had to wait a week and a day to hear from them just to said NO to me a washer to me in my home is very very important because we have to change our clothes every day like or not. So I hope that next I can get a answer right way.

The purchase engagement officer explained all the options very comprehensively and helped choose the right option. The options also explained about benefits and future plans. The officer had plans proposed for multiple years and I chose the limited options that cover my stint. Since there are multiple discussion and discounts available the specific plan helped me with right options. All through the process officer was polite and was able to understand my requirements and devised the plan accordingly.

The person I talked to you was very polite and answered all my questions and expedited my order quickly. I had asked many questions about the policy all the way from feet covered for the electrical lines. Asked how far they cover on sewage lines and appliances. There were some cells about longer coverage for high pricing but I didn't take his. I didn't think I could get it at this time. If I was asked at a later time I might have.

The gentleman was informative. He explained the policy differences. He explained coverage options for different types of plans and lengths of time. I inquired about different types of coverage and he was able to provide whether each was covered under the selected warranty. I had a previous home warranty and the prices offered with this company are lower in comparison to the old company. The trade service fee is lower as well. I hope the company will prove to be a good investment for the home.

Refrigerator. Call at same day to Select Home owner warranty for repair. Referred to Randy's Appliance Repair. Work order was send and Repairman came last minute on the same day and fix the problem with no delay. The Repairman is Knowledgeable, experience, honest and hard worker. He work with no delays, maintains work area clean, organized and in order. Very Satisfied with the service provided. The operator who received the call was professional and pleasant. I definitely will renew and extend my home owner warranty service to them.

The customer service representative named Jonathan was very very helpful and very informative. He provided most excellent customer service and I would recommend this company to anyone looking to get a warranty for their home. Prices for their plans are very reasonable and while I haven’t filed a claim I do have a friend that has used her policy many time and with great satisfaction. I look forward to doing business with them for many years.

A quick response to my questions. I was on their website reviewing the info and they called me directly. The only negative was while speaking with the rep, Nathan **, was I received emails generated from their automated script library saying they have made multiple attempts to try to contact me and I was unreachable. Nathan confirmed they are using a script library and this is the way it works. They should review this process and timing of sending the emails.

Polite and effective. He explained the policy and coverage clearly. He made me feel as though value is legit. Hopefully I will not need service, but it appears that if I do have the need, service will be covered. The added feature of a three year guaranteed rate and extra coverage also seemed to make a lot of sense to me. I look forward to a mutually beneficial experience.

They just find the way to denied your claim. I had home warranty with someone else for three years. I never had problem with them. Select Home Warranty convinced me to switch. Now I'm regretting this decision.

I was unsure about getting the coverage but after speaking to Abraham I was sold. I received the best coverage for a great rate! And, I have a great renewal price locked for life! Great deal! If I move I can take it with me or I can pass it along to who ever purchases my home if I were to sell. It was a very simple and easy process and I received great customer service. All my questions were answered. I look forward to having my home and appliances covered in the case of damage or breakdowns. Peace of mind.

He was thorough and precise. Very friendly demeanor and was considerate of my time. I like the coverage that you provide and expressed to him about my concerns with existing company; Home Shield. I have been with them since I purchased my home and was not happy with the claim department and mostly the customer service representatives. I could never get a hold of anyone at the company and when I did, they were not helpful. I appreciate the ease of signing up with your company. I look forward to working with your company.

Chase was super easy to work with and very helpful and informative. We already had a warranty with another company, but he encouraged me to try Select. They had a lot of great reviews and were rated the number one home warranty company for 2018, so I figured I'd give them a try. They offered coverages not included in my other policy which made my choice even easier. I even added an additional property to my coverage due to a special that they were advertising.

This was really easy to sign up and get a home warranty. I shopped vendors and got overwhelmed until I got to Select Home Warranty. I decided not to renew my previous vendor because of there service. As I started to shop around for a new service, I was having so much difficulty that I contemplated not having a warranty plan at all, and to just pay for repairs has they were needed. While surfing the internet, I found Select Home Warranty and the explanations for plans was clear and concise.

Isaac from Select HW was very knowledgeable and helpful during my enrollment process and I rate him 5 stars. I am looking forward to working with SHW in the future. If the coverage and cost of the product continues as they have explained to me then I will be very happy to refer the company to all of my friends and customers in the future and again Isaac was very helpful and the process was simple and easy to complete.

Nathan was very efficient and helpful. I received a great deal and I'm happy that I was able to include septic and sump pump in my coverage. This was an easy process and I was not on hold long, which was great. Compared to other places I checked with, I received an affordable plan with lots of coverage. All of my questions were answered and I was given a thorough breakdown of my policy. I will continue doing business with this company. Thank you.

My electric dryer went out. The company got someone out to my home promptly. Everything was professional. The only thing is I don't have enough to cover the repair and I can't purchase a new dryer for the amount they offered me. I don't want a used dryer. I thought they would replace it without me coming out of more money but other than that I like this company. Everything worked out fine. I would recommend this company. Good customer service. They keep in touch until the end of the claim.

I contacted SELECT HOME WARRANTY when I had a hot water problem. The customer service representative was very knowledgeable and immediately got me the help I needed. The repairman from Bass Plumbing arrived as promised, was pleasant to work with and completed the repair in less than 15 minutes and we had hot water shortly there after. I am very pleased with everyone's assistance in this matter and would recommend SELECT HOME WARRANTY and Bass Plumbing to my family and friends.

Very thorough and professional job by Nathan the sales agent, he covered all the bases and provided the best plan for me. The contract I received from Select is very clear and concise laying out what they will and will not do and our mutual obligations. I'm a pretty cynical person dealing with businesses coming from a history of being burned too many times but Select seems upfront and straightforward which instills a sense of trust. So far so good.

I spoke with Richard ** about getting a new policy for my home. He was very easy to work with and answered all my questions. The pricing was great and it now gives me peace of mind that I am protected from any problems I might have in the future with my appliances. I would highly recommend Select Home Warranty. I had called several other companies and all of them cost more money per month to cover the same things that Select Home Warranty does.

I'm a Realtor. 30 years. Referred folks to several different companies over the years. Select was the first company to be completely disappointing. They would not fix or replace the microwave. They did take our $60. Then told us to go buy a microwave....send for report. They would email a claim form. After completion and copy of receipt, they would reimburse. Cap on reimbursement $90. NEVER RECEIVED IT.

I compared this to other companies and this company offered more options, like my central vacuum and sprinkler system, but the rate was still good. Fred offered extra options and the service fee was lower than most. I am still reading exclusions but so far so good. I would recommend to friends and family. I like the roof coverage for free and knowing I have coverage for all items and appliances in my home. I hope that when put into use, I get expected service quality.

Mr. ** was amazing. I was so angry and he stayed calm cool and collected. He restored my faith in the company after a bad experience with another agent. I would have canceled if not for Mr. **. He's a gem!

Last month I requested to have my credit card taken off the account and also requested that they no longer bill my card. A month later they have billed this card which I was confirmed was removed. Then I called today to ask that they reverse the charge. She initially said no. Then said it would take about two weeks. So I asked to speak with a manager and she refused. I sat on hold for forty five minutes. No response. And no callback. I have filed a complaint with my credit card company and the BBB. This IS unacceptable.

Customer Service Reps were very friendly. Annual cost and service calls are very competitive. This type of coverage gives us as home sellers an edge over homes which do not offer coverage. The buyer will be more at ease with the buying transaction and as a first time home buyer, they will rest comfortably knowing that if something major breaks, they will not be left out in the cold. I'm glad we are able to offer this to them.

Abraham was great. He was pleasant and explained everything in a thorough manner. He answered all my questions and eased my concerns regarding a few matters. He is an asset to your company. Abraham was professional and "sold me" on purchasing this warranty. Being a senior citizen and retired law enforcement officer I was very pleased when Abraham offered the $399 program for 14 months. Being on a fixed income this definitely will fit into my monthly budget. I will definitely recommend your company to friends and relatives and have them contact Abraham.

Excellent phone service from representative. He was very knowledgeable about the product. I was offered several bonuses if I paid for a year & I liked that. He even gave me his personal phone number because the last company I signed up with could not find someone to come out & fix problem. I certainly would recommend this company to my friends & relatives. The young man I spoke with was a pleasure to deal with. His company should give him a large raise.

My recent phone call to confirm my Select Home Warranty policy went easy and direct. The gentleman on the phone not only explained everything clearly and concisely, but was able to direct me into a plan that would save me more money and get the best policy available that would fit our needs. If you are in the market for a home warranty policy I would recommend Select Home Warranty to provide the customer service and the product house are looking for.

I am happy with the conversation I had submitting the claim. I just need my washer fixed soon... As a family of 4 and we are very busy with sports I don't have time to wait... I need the repair or replacement ASAP - so I don't know how to rate all the below as it depends on how quickly they can get me info to set up appt and then how quickly they can respond and fix or replace it.

I think the whole water heater should be covered, including from leaks from rusting out, customer service was helpful in helping to find where it says leaks are not covered, our Previous warranty company would have covered it. And even though your company is cheaper and the service fee for a claim is cheaper than what we was paying, I guess the trade off for lack of full coverage on the water heater will have to do.

Very pleased with the coverage and service I have received from your company. Both your customer service and sales department were great. I have talked to family and friends telling them not only about your customer service but also your competitive prices on all of your coverage plans. A couple of my friends and family have coverage with one of your leading competitors and their biggest complaints are with their customer service and claims process. This competitor is the one that does a lot of advertising on prime time TV but according to my folks can be not so friendly.

Experience was fairly positive. I was pleased with the plans that were presented. However, I would have liked if the plans included electronics. When I mentioned that I would like to explore different options that would expand the warranty to electronics the agent steered me away from this and mentioned something to the effect that I should look for these type of plans because they are expensive. I feel that if you stand behind your product you should be concerned with a consumer doing more research on coverage and pricing options.

I spoke with a gentleman by the name of Sam. He was very nice and completely professional. He answered all of my questions and I had a lot of them! If Sam is an indication of this company, I’m sure in the event I do have a claim, which hopefully I won’t I will be very happy with my service. Even if I never need it, I’m glad I decided to go ahead a purchase it. It already has given me a nice feeling of security, know I don’t have to worry if something goes wrong. I was getting the extended warranties when I purchase a new appliance, but those increased the cost sometimes almost double. Again, I’m glad I have it.

Brought a new home that came with the washing machine. Tried to use the machine and it didn't work. I called to place a claim to get it fixed and Ira was very nice and quick about putting the claim in. She was friendly and professional. My contract start date was wrong and she nicely told me how to go about fixing it. Ira still entered the claim and let me know that someone who email me updating when they will be able to come and fix the machine.

The Ballcock Valve gave out and was spraying water on the wall through one of the half moon circles that was in the back of the tank when it was manufactured. If the issue was not addressed and we continued to use the toilet, it would create a more serious problem with the wall. A qualified tech plumber was assigned to fix the problem. We have been completely satisfied with the plumber that was assigned to do the work as he had fixed the problem we had with the water heater when it was not delivering any hot water into the house.

Technicians came to resolve plumbing issue. They worked in hot conditions. Were very thorough. They came out twice. Actually had to use call another company to snake the line and take pictures to locate the problem. Some shrubs along the house had sent roots under house and compromised the drain. We removed the shrubs and a tool to obliterate the roots from the line. We changed toilet paper to a rapid dissolve marine type. Since then mo more problems.

The customer service representative I talked to had informed me on the coverage and how much more money I could save on service and yearly fees by going with a longer term contract. I have not used the service yet but I hope things will go smoothly when I have to use it. I wish they would include A/C heat pump service 2 times a year with the warranty as preventative maintenance. I hope Select Home Warranty will provide me with trouble free service when I need it and with minimal lag time.

I called Select Home Warranty because my other plan I had is expiring this month. The salesperson was very knowledgeable about Select Home Warranty plans. He did a great job at telling me about the specials. Keep up the good work Ray **! I would recommend others to use Select Home Warranty as there home warranty plan. I have been reading about different home warranty plans, but I chose Select Home Warranty because I like what they have to offer, at a good price. Other home warranty plans wanted more money and their coverage was not the same. Again, Ray ** did a wonderful job at presenting the Select Home Warranty plan to me.

Worst home warranty company I have ever had. They change the rules to fit what they want do. They don’t have to pay anything out. Deceitful and misleading! They lead you to believe and state they will cover items and then weasel their way out such as, after believing my water heater to be covered and purchasing their most inclusive policy they refuse to cover the labor and say they are only paying for parts! What kind of home warranty doesn’t cover items?

I spoke with Belinda today to sign-up for a Select Home Warranty plan. She was very friendly, helpful and professional. She definitely made me feel at ease and answered all my questions pertaining to the warranty plan I was considering to purchase. I'm looking forward to the peace of mind provided by having this home warranty plan. I hope that I never have to use it, but knowing it is there is nice. I would highly recommend Select Home Warranty for all your home warranty needs.

So far so good. William ** responded to my inquiry and called immediately. He was very helpful and knowledgeable of your product. He made many offers for savings and I was able to sign up on the spot. I feel secure in the fact that I have this coverage. I would recommend your service to anyone that asks. Although The next thing will be to see how well your company performs if there ever is an occasion to use this insurance.

I have worked with Kevin and had good experience over couple years, have been able to reach him with his ext. every time I have called. I feel it is important to have home coverage with my age especially It gives me peace of mind. I had plan on my Mother's house and had problem with Drain under house and they took care of it very fast which gave me confidence in having the plan I have now. It seems the service is great and feel confident If I have problem it will be taken care quickly.

The service representative was excellent. This is my first time with the company and I will tell you have happy I am with the service after I use it at least once. As of now, I don't have any comments to share. I wish you all well. I was very satisfied with the sales rep. He was a well mannered, knowledgeable and patient person.

I'm very impressed with this company so far. I have switched from a different Home Warranty company that I did not care for, and came across some others who were rude and dishonest in my search for a new one. Thankfully I have had none of those problems with Select. Also, very pleased with the rates. I look forward to continuing business with them in the future, and would definitely recommend them to others. God bless!

After returning home from an extended trip visiting family, I found my kitchen faucet would leak profusely at its base when turned on. Please note that when my original home warranty coverage provided by the seller of my home purchased in July of 2017 was nearing the end of its term I decided to look for another warranty service. My research led me to speak with a Select Home Warranty sales representative, signing up that very day. Order ** would become my first service request and although a tad bit worried about what contractors would be on their provider list in this small city of rural So. Oregon, I was extremely happy that Grants Pass Plumbing was one of them. Complete confidence and satisfaction... no worries there.

Chase ** (our salesman) was very knowledgeable, easy to understand and extremely friendly. He answered all my questions. Gave me a extremely fair rate, saving us almost $40 on each service calls from our previous home warranty company. (What a deal!) I really like the fact we can process our claim request online. This entire process was a quick and effortless. I would recommend this to everyone. We even received our contract within hours of the initial phone call. You will not be disappointed -- you should call them today.

SHW - within 4 hours of calling Select Home Warranty Danny the serviceman was there! We never thought or expected to have it fixed until next week due to weekend and it being a Friday morning! We were surprised and happy - service was quick - he was on time and once again my oven is now working perfectly - dinner tonight! Thank you Select Home Warranty! My family is glad I am cooking again! LOL

Issac **, the rep. that I talked to was very knowledgeable, helpful and quick in his discussion. He outlined all of the areas of coverage as well as various pricing options for me to pick from. He also came up with a multi year plan that fit my budget and convinced me to sign up. This appears to be the best plan and pricing available in this area. A pleasant experience with this gentleman and looking forward to a good relationship.

No hassle, quick to sign up, great service, explanation was precise and discounts offered. Pricing was a very good value especially for seniors. Customer service Daniel was extremely helpful and took time to explain everything. He also sent an email as promised and quickly too. The email contained all the contact information and everything that I need to secure my home properly. I had been with an inferior company, but am now looking forward to working with Select Home Warranty for any future needs that we may have.

Jonathan was helpful and very informative. Fingers crossed the company provides the same service when needed!! He knew a lot about the competition and was able to assure me I would have the coverage needed. I recently canceled my service from another company and felt very apprehensive about signing with a new one. He put my mind at ease and made sure I knew what to expect. Speaking English was also a great thing. All other companies seem to outsource which is a headache for sure.

Furnace repair. The process from start to finish was 24 hours total. From my first phone call to the completion of the repair. I was totally amazed that the whole process was done in that little of a time frame. It has been quite a while since I’ve needed repairs from Select Home Warranty and I can see a huge change in the way business was conducted. I am loving the new look and in the way you take care of your customers.

We have been fighting with Select for them to honor their contract with us about an A/C problem we have with our coil. We have a hole in our A/C coil and the unit needs to be replaced. The claim was denied because they considered it a freon leak which is not covered. After numerous phone calls and hours on the phone we are still getting the same answer, freon leak, not covered.

So I began with SHW on 1/16/19. I was specifically told this company has a 30 day wait period. 48 days into my policy my dishwasher breaks. They create a claim because it's past 30 days. Tech determines a pump is needed. Pump cost is $225. The warranty company then comes back and says they will only pay $150 of the claim being "less than 90 days". Ok well I wasn't told that and specifically asked about wait periods. Shady but whatever I'll pay the $72 difference.

Exhaust fan repair. Good Service - Occasional issues with finding a repair person in my area. When they do... it all is well! I can say I have received more than my money's worth with the coverage I have utilized. I would recommend a home warranty for anyone moving into a new home. I had an plumbing emergency and it was not repaired in a timely manner. Other claims have been repaired in a timely manner. Select Home Warranty is the second home warranty company I have used and I find the value offered of good.

The person was very polite and knowledgeable. He helped me with two situations with utmost care and pleasantness. He explained to me about the roofers being busy and backed up. I mentioned that if I were to get a heavy rain that I could have a leakage problem.

The customer service department was very friendly and personable. The man walked me through the process of filing my claim and gave me the confidence that everything will be taken care of! So far so good! The next step is just waiting for a repairman to respond, but overall thus far, I give it a thumbs up! The repairman also gave me an inside scoop that it would be ok to contact my repairman myself if it takes more than the estimated time of 48 hours for arrival.

Daniel ** was very helpful and seemed to have the knowledge to direct me. Being a realtor and an insurance agent I can tell when someone is blowing smoke around the homeowners area. I didn't get that feeling. I will try your service and if happy recommend it to my fellow realtors. We only have 600 in the office... After dealing with another company a few years ago it was pleasant to speak with someone that felt more trustworthy. If and when my first experience goes well I will recommend further.

No action to date on a service call for over five weeks. Keep getting unsatisfactory answers and promises. Have spent hours on the phone to get the issue resolved with no luck to date. Very frustrated and unhappy with this company. Trying to cancel my two policies but keep getting transferred to other folks with nobody willing to cancel my two policies.

I have utilized Select Home Warranty now for three home repairs. Each time I have called they have had a repair technician out to my home with 2 days. The repair process has been smooth and seamless. The customer service representatives truly to help resolve your issues in a timely fashion. In a business where there are many home warranty companies to choose from, I am glad that I was referred to Select Home Warranty by my friends.

Garbage disposal is broken and I know you will be more than fair. You have been really have been good so far. Thank You so much. I have had no problems with yall at all. I give you great reviews knowing we will be taken care of at all times any time we have a problems at all. I can't thank you enough. I know we have only had this a short time but it's been wonderfully good.

Nathan was very informative and helpful, he explained the cost saving benefits of buying three years upfront and even gave us an hour to talk about it together! Now I have a rate which can follow me anywhere and the rate is locked in for life! I can also use the plan as a selling point for my condo as I can transfer it to the new owner if I choose. He also got me a free service call. I am very satisfied.

I had been shopping home warranty companies online and speaking to various sales representatives. Your salesperson (Daniel) was very helpful and took the time to answer all my questions. After speaking with him I felt like the company was reputable and would stand behind all the claims made on the website. He showed himself to be very knowledgeable. Overall, he did an excellent job. His presentation was the deciding factor in my purchase of the policy.

Staff was friendly and the prices offered were reasonable. This company had a willingness to negotiate and help us find the best deal. Fred made this an easy experience. We were comparing prices to other warranties and no other associate could match this price and offer the same coverage. Would recommend based on experience on phone call. Thank you for all of your time and effort in helping us making our moving process more smooth.

Agent name is Daniel. He contacted me while I was investigating several companies to chose from. We talked and discussed all the coverage and he answered all my questions and gave me time to make my decision. He wrote an email with his information telling me he was there to help whenever I was ready. He did not push which was a big plus in my decision. He showed interest in my needs and was willing to help. I may have left some money in the table but his attitude meant more to me than the money. I feel he represents the company well. I will certainly recommend him. In fact I have another house under contract with a different company but will try to get that business to him as well.

My policy just kicked in, so I don’t have much to share yet. The monthly rate is excellent for all that is covered, but I wish the customer service rep had just accepted that that’s what I wanted to go with instead of trying to push me to go with annual. It was a little much for my liking. The service call fee is reasonable and it appears as though we are well covered in our area. If I need to make a claim, I will update my review based on the service I receive!

I called customer service in reference to a bad switch on my circuit breaker. My water heater was not functioning due to the bad circuit breaker switch. In a few days the electric technician came over to my residence and replaced the bad switch. The electrical technician were on time. Very friendly and very knowledgeable. They entered my residence and asked me what was wrong with my breaker switch. I explain to them that the switch was not functioning and sometimes my water heater will not warm up at all. The technician open up the panel and removed the bad breaker switch and replaced it with a new working switch. My water heater was working again.

I was shopping around for providers as we are huge believers in having coverage. The Select Sales Rep was very informative with answering all my questions to coverage for the home and the additional pool/spa plan. He truly made every effort possible to save my family money with the offer of multi year plans, discounts and lowering the service call fee. Although the offers were amazing, we just were not in a situation to buy multi years due to family medical. Please pass on kudos to Ikey for his outstanding customer serivice and diligence to save customers money. Thank you.

I was pleased with Nathan **. and the information he provided me to make my decision. He was knowledgeable and courteous. He was very focused and wanted to be helpful in our conversation. I was pleased with his service. He was able to answer all my questions and was courteous to my concerns. It appears that Select wants my business and will work to provide the service and peace of mind that everyone wants in their home.

We've recently signed up for a new Platinum Care Coverage plan for our house. The coverage options were more comprehensive than competitors and they even allowed us to customize it for the systems and appliances that apply to our specific house, such as heating and air conditioning, all major appliances, well pump and septic. The salesman we spoke to was very courteous, knowledgeable and took the time to answer all our questions. Overall great customer service so far.

Agent was pleasant. Explained plan to the fullest as was helpful. He didn't pressure me in any way to purchase additional plans, but he did explain the sayings to me in doing so. I explained my current situation and he fully understood. however after hearing my situation, he gave several options to consider. I am very thankful for the whole picture that came of this. I will evaluate the options he informed of, for I also made mention, I may be selling this property in the near future.

I placed the order on 3/14/2019, original was lead to believe I would get $100 off and 1 free month, but after talking with the representative that is only if you pay in full. Advertising should be specific and not misleading. I then only received my information on 4/3/2019 of warranty, I called several times and gave my home address and my email address but never received any kind of thank you or knowledge of my warranty until today in my last phone call. I place at least 4 calls to try and get my warranty information. Hopefully I have had to experience a repair request call but hopefully that will go well for future use. Thank You.

I'm very disappointed in their customer service. They don't act fast, they purposely assign contractors outside the area who cannot do the job. When you call them again, they assign the same contractor which doesn't serve in the area, hoping you will give up and fix it yourself. One of the worst company I ever worked with. Do not select, pay extra to get another warranty company and have a peace of mind and good service.

Select Home Warranty was good. They contacted me promptly and handled my problem. I wish they helped me better with the actual purchasing of the microwave, and covered the installation, but what they gave me in terms in service was great. The phone person was about average. They were just reading a script and when I asked something that wasn't in the script, it got a little rough, but otherwise it is about all that I could have expected from talking to someone at a call center.

Excellent service and a great price! I would definitely recommend the plans. I have multiple properties covers under “Select Home Warranty” and they have “came through in the clutch” every time. I’ve had them (Home Select) going on over three years and would not have my property covered by another organization. On any occurrence they have been prompt and on time with getting my property back up in prime position. Do your research, there’s nothing better out there. Thanks Home Select!

The representative on the phone was very knowledgeable about your services. He was also very friendly. He made recommendations without being pushy. I feel that I received a wonderful deal with additional free months as an added bonus. I am hoping that everyone will be this friendly when I need to use the coverage. Thank you for a wonderful experience so far; I am looking forward to this service as a home owner because you never know what will go wrong. You all make the unexpected a little less scary.

Garage door wasn’t working and you guys repaired it, thanks. Total expense was 200 and you cover 125 of it. It took a little longer than usual to get the contractor to my house for the actual repair but besides that everything was great. I’ve used you guy for several appliance issues; dishwasher, and fridge. Every time has been an enjoyable experience so thank you for the help and convenience. Thank you from the ** family.

Abraham provided great customer service while I shopped around and is very energetic. He gave me a great offer but allowed me to take the time to read reviews and compare with other companies without being overly pushy. He addresses any concerns I had regarding bad reviews the company has and was knowledgable about the sources. I'll enjoy the peace of mind of having coverage. Hopefully the coverage is as good as their salesman customer service. They also offer extended warranty which locks your price but I don't plan on living in my current home for years to come and I would rather test them out first.

I signed up for the long term. I hope it works out. You are certainly competitive on price and offer a variety of plans that can fit any need. Daniel was very friendly and completely explained all of your options available. I will recommend Select to friends and family. I would recommend you don't send so many e-mails and phone calls. I was planning on contacting you but wanted to wait until I had time to contact you.

Very pleasant. Answered my questions. Felt I was going to be associated you red of great service. Amount you pay for number of items covered is a value. Plus free roof leak coverage. Compared to other warranty companies seems like best deal for more eyes and copay is lower. Day is l was a great help and over pleasant. Gave me peace of mind. Gave my husband less work and stress. We sieve we made the right decision with Select warranty. Us had we paid in full we could have got 2 months free. Great job Select warranty.

Mark was very knowledgeable and helpful. Gave me multiple options and explained each. I already Referred him to a friend within minutes. He Answered all my questions and made me feel very comfortable and confident to purchase a plan with Select. My overall customer service experience today was great. As a first time home buyer I am nervous about all the things that can go wrong with owning a home. Now I know I don't need to worry.

It only took about five minutes to set up my plan. It was fast and the sales associate was friendly and knowledgeable. I have a swimming pool and adding it into the warranty was simple and cost effective. The plan now covers everything which is nice. Having peace of mind in case anything goes wrong is wonderful. Friendly staff and good rates, what can I say other than I would recommend them to a friend.

Bi-Polar A/C and Heat came to my house March 8, due to a problem we were having with the thermostat. The technician checked the thermostat and cleaned something to make the thermostat work correctly. However, over the last 3 or 4 days we have noticed that even though we set the thermostat to a certain temperature, the heater is not heating to the temperature that we set the thermostat at. The phone operators that I spoke with about the problems, were helpful, pleasant and efficient.

I received patient and thoughtful information from Bruce that convinced me that a 3 year Platinum Service Plan was the best value I could receive after polling 3 companies. I researched customer reviews of Home Warranty businesses online and Select Home Warranty was the second highest rated with the lowest overall cost. I really was after a one year policy but Bruce was convincing that the 3 year plan offered BEST value. I will monitor the service I receive on a subsequent service call and am sure to recommend Select Home Warranty to friends and family.

The repair service contractor bailed on me! I'm now waiting for 2nd contractor to contact me. Thank goodness it's warming up at night. I've been without heat at night for 3 days. I think you should review these contractors that you have in your service. Still no e-mail for another HVAC contractor. As for the rating, won't be sure how to answer until the matter is taken care of.

Issac was a pleasure to work with and was very thorough. I did a lot of online research for a home warranty and found Select Home Warranty to be rated number one. I hope if I ever need to file a claim that I get to see why you've been rated number one. I now can feel comfortable to know I have the protection I needed to ensure my investment is well taken care of in the event of any major issue.

Updated on 5/15/2020: This is the first time I have filed a claim with Select Warranty and the customer service representative was excellent. She stated her name and she was very easy to understand. She asked me for all of the pertinent information needed like my warranty number, my full name, my address, my telephone number and my email address. She then asked for the problem I was calling about and took down all the information and she then gave me my claim number. She was very polite and professional. She then said that a company would be contacting me via an email to investigate the claim I submitted. Within seconds after hanging up with her on my cell phone I received a text message and an email stating that a claim had been filed and the company that had responded and they would be contacting me. I was very, very impressed with the entire process.

It took almost two months to finally authorize my freezer getting fixed. Also took about 25 phone calls between me and the technician and Select Home Warranty to get the issue corrected and fixed. I really believe Select Home Warranty could of been more customer appreciated and should of took better control of the entire situation. I really feel that the customer is not the one who has to do all the contacting and arguing with the technician. Select Home Home Warranty should of blipped everything in the butt and took care better care of the customer. Definitely not a customer based company.

I have been with Select Home Warranty for about 7 months and have not had any issues. I email my claim to them and they respond with a phone call, promptly. They have resolved our issues with little hassle. Select Home Warranty has been very easy to work with. Their claims process is easy and they respond promptly to get my claims processed. This is my second claim and both times they have exceeded my expectations. I would recommend them to anyone looking for good value and an easy claims process.

We made a claim November 28, 2018 because the outlet in our laundry room stopped working. R&M electric was assigned to our case and came out. They concluded that the electrical panel needed to be replaced. This was unexpected for us, because we just assumed it was a bad outlet, and not a serious replacement of the whole panel. On December 13, SHW denied our claim due to "Code Violation/Hazard". This also came as a shock to us. We bought the house in 2016, and had multiple inspections done before we were able to close on the house. Nothing was noted of concern regarding the electrical panel or any code violations, at that time. We called R&M Electric about this as well as spending countless amounts of time on the phone with SHW company. R&M didn't understand why you would have denied the claim, so they told us to call you again, and they would contact you as well.

Texted Select Warranty this morning and received info re. repair service- Britt's. When I called Britt's, I was told that they only service this area once a week and since they were here yesterday they could not come till 4/9/19. I called Select and talked to Ben who promptly checked and is getting us a different service repair. Quick, courteous and pleasant- satisfied with the experience. The refrigerator is leaking water and flooding the kitchen, certainly not a repair that can wait a week.

The rep. was very helpful and very courteous. He answered all my questions, gave us a great rate using all the discounts they had to offer. Also he was able to offer several options for extended payments. Very happy so far with his service. Still awaiting the actual policy for review. Unfortunately, I was not able to accept the extended policy at this time. I would recommend this company to others. This policy was much cheaper than my previous providers. We are happy to have found this home warranty provider. Thank you. RJC

Alan was very patient in helping me figure out the best and most economical plan for me. Because of his kindness and knowledge, I chose Select Home Warranty. I am a senior lady and understanding is a challenge for me quite frequently. I really appreciate his patience. I am not a person of many words, but I do appreciate kind and patient people when I am having a problem understanding. Looking forward to doing business with your company.

This is the worst company I have ever dealt with. The documents were provided, they use section 9.1.2 to reserve the right to ask for 3 years of maintenance records to cap you at $150. The Manufacturer and the contractor all state that a technician is not required to be called every year to simply look at it and state no work or recommendation. The homeowner is authorized to change filters, but they state a technician is required to change a very simple filter. Terrible customer service. I will be cancelling my policy.

Is ZERO star possible!? The worst customer service I ever experienced. I am waiting for my reimbursement check for 4 months after more than 20 calls and yet nothing. Somebody named "Dan **" called me and apologize a month ago and told me to delete my previous review and he promised to expedite my check, again nothing happened, so don't fall for his crap. They always find something in the contract to as an excuse to provide service after they charge you for visit and not even that you will NEVER receive your reimbursement check. Last but not least, their customer services employee are not even unprofessional but also rude. Looking for terminating my contract with them because Select Home Warranty is not capable to provide the services that they promote and fail to keep their promises. For sure I re-repost this as long as possible to see ZERO rate for them to protect others being their victim!

Allan was very through. Answers all my questions. He made it so easy to understand everything. He explained what was covered and what wasn’t. Also mention if I was not comfortable with the tech I could request someone else. The price is reasonable for me. It covers what I need. I would recommend this policy to anyone who need home protection. Not sure what else I can say about Allan or the policy. Thank you.

It’s hard shopping around on a home warranty & finding one you trust, like & puts you as number 1, this company has Great service, answers all questions & is very helpful. Belinda is excellent, would recommend to friends, family & neighbors, great deals. My current home warranty was expensive & the service fee was more expensive than Select, I should of checked with this company before going with other warranty co, love doing business with you guys. I would highly recommend. Five stars.

The sales representative was very professional and courteous. He offered me a discounted rate if I was willing to renew my contract today so I renewed my contract once again. I will continue using Select Home Warranty as my home warranty provider until I sell my property. Select Home Warranty to have outstanding rates and their warranties cover everything in your house you could possibly think of inside and outside. I would highly recommend Select Home Warranty to all my friends and neighbors. Their customer service department is also doing an outstanding job. Keep up the good work. Awesome JOB!!

I have had my warranty with Select Home Warranty for over 2 years. They have always been very responsive and corrected the issues I was having promptly. I have had a couple issues that have come up since obtaining my warranty and when I call the customer service is always polite and understanding. It usually takes a couple days to get a service technician to come out but there are not a lot of companies in my service area that work on the warranty work. And, we were recently hit by a hurricane so everyone is really booked up right now.

I've been searching for Home warranty for a week and finally decided to choose Select Home Warranty because the customer service got me a GOOD DEAL on 14 months home warranty plan. They are friendly and kind to work with and very knowledgeable of their services and plans. I highly recommend Select Home Warranty to anyone that is looking for warranty for their home. Learn more about great service on home warranty with great prices.

This company is the worst you will find when it comes to home warranties. You will get nothing but the runaround. They don't listen to the customers. All they care about is getting you off the phone. I will be going to another company, once my contract is up in April.

Main in house stop tap was broken in shut off position and was leaking water. The response to being contacted and the time to turn up was very quick. Joe, the Plumber was extremely professional in his initial approach in explaining what the issue was and what he needed to do to fix. The company completed the work efficiently and without any inconvenience. Great job was completed leaving the water supply restored and the house dry. I would definitely recommend this company in future.

They did a good job helping me find the coverage that was best for my home. They cover everything I need. The call to start a new contract was quick and easy. They called me as soon as I asked for a quote and we had the contract in minutes. They have a good value and good customer service. I have had problems with other warranty companies in the past that did not explain what is covered but they went over it well. Thanks a lot.

The process was quick and easy. It was several hundreds dollar less expensive per year than my previous home warranty company, even with additional coverage. The rep was friendly and easy to deal with. If you haven't shopped around then you should definitely look into this company. Win in my book! Keep up the good work and highly competitive pricing model. Thanks.

I called and asked for my contract and my info. It was sent to my e-mail. I received a online booklet which covers all my warranties and what is covered and what is not covered. I saved it on my favorites for quick access when needed... The Rep was very helpful. She told me I could call in a claim or order online. I have tried other companies and was not happy with there service. I hope you are better..

Very good customer service and pricing. Gave us more than what I was expecting for the price. Shopped around and this was the best I found. The person I spoke with answered all my questions to my satisfaction. The price was within my budget. This is a must for anyone who owns a home. I will recommend this service company in the future to family and friends. We are very pleased with the prise and deductable. Thank you for all your help today.

Sol **. was very good Select Home Warranty customer service person. Sol provide help with the best coverage available with a 2 months free and plus a 150 discount. Sol did not push the order he was very well versed. I was very surprised that the service after going on computer to see price and he call right away to help to provide me information on the home warranty.

Hope this works out as good as it sounds. Researched your company and found good reviews by talking to other people they found your company is okay. So thank you for the time to explain everything. Just had a bad time with a Maytag warranty and repair company, so let's hope your repair services are okay than the last. Thank You. Anthony

July 31, 2018, the Condenser at my home died during Texas 100+ heatwave. Because I had not been given actual Receipts listing Servicing of the unit fall & spring for the previous 2 years, as required by Select Home Warranty; my claim was denied. However, after negotiating with the Claims department they offered to pay $250.00 toward the costs I would have to pay to replace my unit. I had turned in All the copies of Service Receipts I had been given by the service companies I had used. I am retired and on SS Income and took time and received quotes for Condenser replacement versus replacing the total system installed by the builder in 1999. The children and me after seeking quotes from 4 companies made the decision I should just replace the Condenser and that was done on August 1, 2018, the day I moved back into my house. I immediately sent in copies of Condenser purchase and Installment Receipts.

Nathan was fast and didn't feed too much **. I told what I wanted and he provided it. This will assist me in ensuring my home is well maintained with a small fee. Nathan was able to assist me lowering my out of pocket costs. The small amount I pay each month will give me good peace of mind and help me sleep a little better at night. Ok the only thing I would recommend is you tell your salespeople to just listen to the customer and not step on their toes. Nathan was the second rep I worked with and he did listen and not try to sell me some bs I didn’t want.

The salesperson, Fred **, explained everything to me about the policy and answered all my questions so feel I got the best deal I can get for the service your company provides. I chose a three year contract for the additional savings. I hope if I have to use the service on anything covered I will be satisfied as I did comparison shopping for the coverage and my friends are with a different company and they have had to file a couple different claims and were more than satisfied with their service.

The person I spoke with (Bruce) was friendly and knowledgeable. He worked with me to make sure I could afford the plan and got the most for my money. I would definitely recommend Bruce for being a great customer service rep. He spelled everything out for me and answered all my questions and explained things thoroughly. It was a pleasure speaking to him. I am very satisfied with the level of professionalism he used on the call and I hope the service technicians are as kind as he was.

We were looking for a replacement for our current Home Warranty Coverage, and when we talked with Alan **, we were impressed by his listening, guidance, patience, and knowledge in the areas of home coverages. Further, we totally appreciate the time Alan took in assuring us that Select Home Warranty was the service we needed above all other providers and that Select Home Warranty offered the Best price to meet our specific needs. Thank you, Alan!!!

Great responsiveness to online quote. The policy was issued quickly and the documents were received within minutes in my email. Alan, the representative that reached out to me was knowledgeable, friendly, and extremely helpful and he made sure I was getting the best coverage at a great price. The platinum package was well worth the cost for the coverages and it’s transferrable when I get ready to sell my home. All the help and guidance was very much appreciated and I look forward to working with them in the future. I would recommend them to anyone looking to purchase a home warranty. Thanks again for all the help.

Nice through and answered all questions well. Can cancel my sewer coverage now since covered with this saved 16 per month. Great price and great coverage! Peace of mind is worth it no surprises! AC and Furnace can cost $6,000 to $8,000. The price beats others and the government discount is great too. Getting closer to retirement and a fixed income makes sense to have a home warranty now. The $45 service fee is great! Thanks!

I called Select Home Warranty to find out about their coverage and prices. The lady I spoke with was very helpful and informative. She was very good about explaining everything to me when I had questions. After explaining what the warranty covered she told me about the extra 3 months of coverage with a full year's payment. I chose to do that, and then my friend, who was with me at the time also signed up.

Broken dryer. The customer service agent was very polite and understanding. Couldn’t ask for more. Hopefully the rest runs as smoothly! This specific claim is still in its infancy. So if follow through is acceptable then I will be a customer for life. We had an electric fire in our attic, thank God that we were at home when it started. I have a very touchy nose and I could smell burning almost immediately, we called Select immediately and 3 days later after my husband had pulled the breaker in question I was given a name of an electrician that was not even licensed in our state!!! When I brought this up to the agent I was transferred to the authorization dept. I was told that they are extremely busy and I could find my own electrician!! I waited 2 weeks without power to part of my house.

Never got anyone to look at problem. When I called to drop the policy asked for me to give them another try to make it right. Sent me the name of a company to do work. When calling them to set up a time the company told me they did not do work for them and they would not do work for them. Wish I had left my account with Home Shield. Please be aware of the work of this company. Don't waste your time and money.

This company is a rip off. There is more things they don't cover than they do even at their top tier plans. For example they cover parts but not installation nor labor nor do they cover access to fix a leak. Any appliance cannot be more than 3 years old and they do not replace appliance that cannot be repaired. Furthermore you have to have 3-5 years worth of service records for the life of the appliance for for them to cover repairs. I will not renew with this company. I will take my money elsewhere.

We have been using American Home Shield for almost fourteen years but they keep raising prices without a increase in service level. William was great to work with and helped guide me through the options, cost and what Select will provide for us. Hopefully don't need to call very often but it is nice to know we are covered. I have been happy so far.

Washer pipe clogged. I was very pleased with the service I received. The problem was resolved. I only had to pay service fee on this call. The service person was nice. It took less than 24 hrs to be contacted by the contractor. The contractor let me know what he was doing to resolve my problem. Also, the receptionist was very pleasant when I called my claim in. I was given direct directs by the receptionist. Everything happen as she said. Today I am a happy customer...

Issac was very helpful! I am very excited and feel more secure with coverage on our home. It gives me peace of mind to know that we are covered. Knowing you are a call away is a great feeling. Your coverage is the best out there! Thank you, thank you. I would recommend this service to anyone. You just can’t beat the cost as well. I am excited to start this journey with your company.

I signed up a couple weeks ago but my service was not activated because I inadvertently used an invalid credit card number. I called in to give the operator my new information. He gave me the option to pay yearly but I decided to stay with the monthly plan. The call was answered and completed in a timely manner. The service representative was friendly and I have no complaints. Thank you.

I think this is the best buy for a home owners.. 5??? hands down. I have told all my friends they should purchase this plan. I will help in the long run.. I haven't had to call yet but just being on the phone the guy was nice and very helpful. I don't know what else to say but it's a great plan!!!

My representative was very friendly and knowledgeable. He explained to us about the advantages of purchasing a multi-year policy. He offered us a couple of different options for multi-year discounts and worked with us to find the one that best fit our budget. After choosing a multi-year policy, he even added an additional six months for free. I was very appreciative that he was not a high pressure salesman and was very courteous and respectful.

The gentleman Sam was very nice to work with. They also gave us some great discounts and was willing to match other home service warranty companies. Just got the service so hopefully will be Satisfied with the service. I think there’s a lot of value in this home warranty service. Sam did a great job of explaining the coverage and answering all of our questions. The service sounds like it will be a very good service to have for my home coverage of my electrical, plumbing, appliances, heating, air-conditioning, septic and well and garage door openers.

He seemed to be quite knowledgeable with the the product he was selling. He answered my questions quite quickly. I don't, however, remember him telling me about when the contract will be sent. I hope to recieve it soon. Also, he didn't tell me how to make a claim. Unlike some people, I really don't want to start a claim by computer. I want to talk to a person by phone. I hope that whoever reads this will send me information about my concerns.

I paid $41 a month for my policy for over 6 months and the minute I need to file a claim, they denied it. They didn’t even send a technician out to look at it. The policy says it covers elements & the tank. The tank is rusting out in my hot water heater & it has some bad elements (I had a plumber come out). I need a new hot water heater, he said it should be covered under my warranty but since they denied my claim instantly, like 15 minutes after I made it I have to pay for all of this out of pocket. I called to argue and explain it’s not leaking like they think, because they said they don’t cover leaks. But then they said they might consider paying only a percentage.

I searched online and they called me immediately. The process was painless and gave me peace of mind as a homeowner. The sales rep explained in detail what the product was and how I could benefit from it. I purchased on the spot. I had belonged to another company in the past. I cancelled them for bad customer service and had been looking for a reliable company that was not real expensive. I believe to have found it here.

Too soon to review a company that I just signed up with. Sign up process and customer service was good during sign up. Customer Service Analyst offered discounts for multi year sign up. Would recommend to a friend if company is as good as it sounds I am a former customer of American Home Shield and had no issues. Once signed up, I kept on receiving calls offering me to sign up which was a little annoying and confusing.

I spoke with Zach ** and he was very professional and knew his products very well. He helped me get the policy that was right for us as we transition with the sale of our current home and the purchase of another one. Thank you very much for making it a very easy purchase. And the fact that this policy is transferable made it an easier decision to purchase the Platinum Plan with the roof coverage.

The customer service representative was very polite and answered all of my questions. Helped me get the leak in my house in a timely manner. Kept assuring me that it would be fixed. Thank you so much. Happy Customer Indeed. The person I was speaking to was so knowledgeable and it helped out tremendously. My leak in my hose is fixed and was done in a timely manner. I called and they came the same day. Can you say great Service like I can.

If you are choosing a home warranty company, DON'T choose Select. They are the worst. They will come up with ANY reason not to pay your claim. First they will set up a service call with you so you can pay the $60 deductible then they will deny you based on something in the small print of page 5 of your agreement. BEWARE.

I heard Select Home Warranty from a friend and I thought I checked them out. Glad I did. I would definitely tell this pleasant experience with my family and friends and recommend Select Home Warranty, as well. Although I had an issue with the coverage initially but customer service fixed it! I wanted to replace my kitchen faucet. The plumber (Dave) was excellent. He called me 30 min before the appointment and arrived on time. Replaced the faucet and did an awesome job! (And I saved hundreds of dollars in the process!) Thank you, guys!

Daniel ** was very nice and persistent. He gave me a great deal that I could not resist. I really appreciate him for answering my questions and being very informative. I look forward to continuing my service with Select Home Warranty. My experience with my last warranty was not so good, so I had to be persuaded and reassured that I was making a great decision. Daniel was great in helping me decide on this warranty company. He is very knowledgeable and nice. Thank you Daniel for your help.

I appreciated the time Bruce ** spent with me on the phone trying to get me the best rate possible for my condo. This is my first home buying experience so it was nice for him to go the extra mile and get be the best deal he could. Very pleased with service. He took the time to answer all questions and ensure that I was pleased with everything at the end of the conversation.

I had a wonderful experience with your sales representative. He was very informative, answered all of my questions and was detailed in his responses. He assured me that this would be a wonderful opportunity for me by covering my entire home. However, I hope that I don't have to experience a faulty appliance or other home repairs. But I now know I have coverage if I do. He also informed me that at anytime I wish not to continue my coverage, I can cancel at anytime, and my refund will be set at a prorated amount.

Mr. ** was very knowledgeable about the product he was offering me... He worked with me and help me understand the process. He had a Positive attitude, effective communicator and he was constant. He returned my call in a proper manner. He is a very good customer service rep. I would definitely recommend my family and friend to purchase a plan. He is a good employee meaning having a humble attitude and a willingness to teach me about what I was purchasing. Team Performer. This is someone who is able to contribute to the common good of the team and the business.

I just signed up for the Platinum care plan. I had a nice, speedy experience with my sales associate Jonathan **. He was very knowledgeable and answered all of my questions. The value for all that is covered is reasonable. Although I have not used the service, I did have a welcoming experience. I have no doubt that when the time comes for service I will have the same experience. I've had home warranties in the past but this one has a decent rate.