Select Home Warranty Reviews

So far Select Warranty has been pretty decent. They answer their phones, which is more than I can say for my previous warranty company. Their price was better and a lower deductible. A few times I had to get my own repair person and they reimbursed me. A few times, they would only pay what they felt the item was worth, which was not enough to cover the repair or replacement, I would have paid more to have everything covered.

Signed up with SHW. The customer service rep was very professional and knowledgeable. I am happy to hear he spoke English very well, and I did not have to keep asking him to repeat something. I just hope when the time comes to actually have to use SHW, I won't get screwed.

Contact I have had with your employees has been very pleasant. Response time has been as promised. My experience to date with the service representatives has been very nice. I am having my claim looked at again as I sent an email to the company. Unfortunately at this point my claim has been denied. And I disagree with the denial. I believe the warranty contract needs to be more clear because I don't see how it explains the denial of the claim.

Sales representative Alan **, was very knowledgeable and helpful with adding discounts and explaining the policy and the different payment options. He gave us a great policy with a reasonable rate as well as free months. We have peace of mind about dealing with this company based on the phone call. He also gave us his contact information in case we had additional questions or problems with the policy. We are very satisfied with our purchase and look forward to a long relationship with this insurance company.

Sol ** was excellent in explaining the warranty and how it works. He took the time and effort to answer the many questions that we had. A home warranty is something that you hope you do not have to use, but it gives you a piece of mind knowing that it is there! Your company was recommended to us by our brother in law and we will definitely recommend it to anyone looking for a home warranty company. Great job, Sol **.

Kevin ** was extremely helpful and seemed to really care!! Excellent representative for the company!! Continued to ask questions relating to what I needed in a policy and tried to assist cost wise as much as he could!! Best experience with a home warranty company I've ever had! Previously had American Home Shield and was not pleased at all. I had MANY issues with them and I am very excited to begin this partnership with Select Home Warranty! Kevin made it so easy and painless! The reviews online so far don't do this company justice. The coverage they offer and the cost is perfect! With options of locked in rates as well, it was definitely exactly what I needed as a first time home owner! The security felt with a home warranty is amazing, and with a home warranty with Select Home Warranty, I am even more relieved! I am so glad I chose to shop around for home warranty options!

Great service, easy to sign up, and affordable. The website is easy to understand, the policy is very comprehensive. The policy covers virtually everything that can go wrong with your home and also includes free roof leak coverage. Alan ** was VERY helpful during the signup. Made it very easy and took the time to answer all of my questions and hypothetical situations. No high pressure sales tactics, etc. I would highly recommend this service.

Richard was very professional and listen very carefully to what I said. He offer discounts without the "Let talk to my manager". I had terminated conservations with different Home Warranty Companies. Their sales rep said I could possibly get me a better pricing if I would let him talk to their sales manager. I do not like that type of selling system. Richard was the fourth sales representative I talk to about home warranties. Thank goodness, I kept calling. Thank Richard for me.

I let my original home warranty supplied by the realtor expire after the first year. Main reason I let it expire was because we did not use it. I am in the service business and believe in service contracts and warranties. I started shopping for a home warranty company and just made myself exhausted looking at all the companies. Select Home Warranty had some really good reviews. I have been very pleased with the service of all the representatives thus far.

Great service and very good job. I will be referring Johnathan to a lot of my friends and family for his excellent work performance and enthusiasm in his field of work. I look forward to continued excellent service provided by him and the company.

The air conditioner went on a blink on May 31. I called and reported the matter. The person who answered is Allie. She was friendly and courteous and told me I could call back 24/7 if any further problem arises. However, the next day a technician friend from the church came pressed a switch and the air conditioner started working fine, even to this day. Your appointed technician from Lonnie's Air conditioning and Heating did not call at all. I did not call them either.

Hope you never have to use it but worth it if you do. We have used it a couple of times over 3 years and it pays for itself. The deductible is low and easy to pay when the service is done, no extra charges. We also like that it is a plus when selling your home. Renewed by phone, the guy was a little pushy and tried to get me to buy multiple years and I said NO numerous times. Finally I said sell me the one year plan like I had or I will ya another company.

Sam provided a good deal and he was knowledgeable and was able answer all my questions. Also provide me with options to choose from. They have good coverage for good price, other companies were costly. I hope their service is as good, if I ever need to use it. Multiyear contracts also save some money. Ask for it see if you get any better offers. Will write another review after I use their services. $45 per service/call is also cheaper than other companies I used in the past.

I signed up yesterday for Select Home Warranty. Sign up process was very easy and representative was definitely very helpful. I reached out to their call center and they were very helpful too. Overall people were nice. They had very competitive prices and gave me a very good deal for multiyear policy. The cost was $900 for 3 years and this cost was very competitive with 2 free service calls. I don't know how the service call experience is going to be, I hope it will as good as the signup process. Let's see how it goes.

Shawn was very helpful and had full knowledge of the plan and how it could help me in managing my home expense. I was very pleased with him. The plan covers all the major areas that I have concern about. Very happy that it is fully transferable if we decide to move in the future. The price of the selected plan in comparison with others I had researched was the best value on the market that I could find. Very happy with the pricing.

Very knowledgeable representative. Sam was very diligent in returning my questions by email and assisting with the warranty initiation. The process was very prompt and did not take a lot of valuable time that I did not have to waste in the weekend. Great to have an actual live persons to speak with on a Sunday! I am hopeful that, in the event of an issue, the claim process will be as smooth as the initiation was.

I was not quite sure if I wanted to go with this company because I did not know anything about it, I had never heard of it. I looked online for a quote from multiple companies and as I was debating my decision Brad called me. He made me feel more sure about my decision. Brad explained the benefits of my plan with the company, making me think twice about the choice I was going to make. I think I'm going to really like this relationship.

Customer service over phone was absolutely amazing. Abraham helped me with all my questions and concerns with this new company and made me feel right at home. He helped me out with all the options that I could have chose. He advised me that I would be very happy with the customer service and quick response to all service issues. He also advised me that I would be able to call 24/7 with all my needs.

Assertive sales rep. called within mins of applying online. Gave me more cost effective options and I ended up with 6 yrs of coverage and 2 free months. Now let’s see how good the protection is over time. I await the policy to review it and see if the fine print offers some evidence that this policy is too good to be true. I will update the feedback after reading the policy. Hoping for peace of mind and a good experience with Select Home Warranty. Hope I never need to use them!!

I requested a quote online. After reviewing the quote I continued to shop around before completing the transaction. I received a call from Sam in minutes. He gave me great information. Offered discounts. Was patient and Friendly. I am looking forward to working with this company. Thanks for your help Sam! You have a new customer. I also let my realtor know about the company so he can recommend it to other buyers and sellers.

Belinda was very helpful and answered all my questions. She was very nice - it was a pleasure to speak to her! Provided excellent customer service. I’ll have peace of mind knowing all my appliances are covered in addition to the other items - ac, plumbing, water heater, disposal etc. I like the fact that I can call for repairs any time of day or night. I chose Select based on the good reviews. If I need repairs, I know I’ll be taken care of.

Warranty for 3 1/2 years plus 1 month. Thank you very much. This help relieve some of the pressure on knowing things are under warranty. Thank you again for all your help. I really wanted the 5 years but we will call back after this policy expires. I will be referring our children to get this same policy. Thank you. SHW ** This is our policy order number. Please send information on the extra 1 and that this is for 3 1/2 years with service call at $60 dollars. Thanks again.

Just signed up for new policy yesterday. Will be reviewing documents and contact today. So far, I am satisfied. Belinda was helpful and answered all of my questions. The price was reasonable and I was able to speak with someone in a timely manner. I am looking forward to seeing how it goes and being a long time customer. I am new to company and not able to provide a lot of information but hope to soon. Everyone I have spoken to has been professional and helpful. Thank you.

I had a great experience. I was emailed a quote extremely fast and was also contacted for follow up in a timely manner. Belinda was helpful and did not make me feel pressured to purchase this warranty. She answered all my questions and was very professional. I feel this saved me a lot of money by purchasing all my warranties together. I was emailed a quote extremely fast and was also contacted for follow up in a timely manner.

Too many phone calls and emails after signing up for a quote. Was getting at least one phone call per day. Also had several emails per day telling me about the service. Representative was polite and not pushy. First time having a home protection plan. Have not had a claim, but hoping the process goes smoothly if needed.

I am satisfied with the warranty coverage. I used it in the past for a dryer repair. The contractor was unable to fix the repair so I submitted a claim. A check was mailed to me in the amount of $350 to go towards purchase of a new one. I was able to purchase a new dryer on sale for $400. I have referred the company to family and friends and shared my experience via social media. One happy customer!!!

My wife and I both spoke to people on the phone and had a very pleasant experience. Very polite and very helpful people. My wife actually was the one that signed us up over the phone and she said it was quick and easy. No hassle. We also received a very nice promotional price. Thank you folks for giving us a great deal and pricing to match. Star rated people. Keep up the great work. I was recommended by my neighbors who talked very highly of your company so we looked into it and decided it was the company we wanted for our warranty.

The experience I had with the representative was wonderful! It was simple and quick. I was taken care of immediately in a very timely manner. I had a very courteous, friendly and efficient representative! Thank you so much! I would most definitely recommend your company to any of my friends who have a home and that need a warranty. This is giving me so much peace! I no longer have to be afraid of something breaking down and not being able to afford to take care of it

Allen at ext ** was able to answer all my questions. He set my account up. I have already referred to friends to him. I will have to see how things go if I have to file a claim. That will be a true test of customer service. I intend on referring other family and friends to this service. I really don't have much more to say at this time until I have to use the service.

The customer service was very informative about answering all of my questions and made me feel very good about my decision to join your company. He supplied me all of the information that I needed to get my policy started and he worked with me and made me comfortable about my service fees and my monthly payments. Thank you for all of your help in getting me started. He also assured me that I can have my monthly payments changed to meet my needs. Was very happy About that a look also.

First off I want to thank Abraham for doing such a great job on setting up my account. I described to him the experience I had with my past warranty company and he assured me their company is top grade. I haven’t received service from this company yet but he did set me up with a very good plan. Abraham was very understanding and told me various things about the company that reassured me they might surpass my interest and needs within the company. I’m just looking for a company that will get the job done when it comes to sending a tech to my house and fixing the equipment that needs to be fixed the right way and the first time. I really think this company will get it done.

Sol was amazing at explaining all policies and promotions available. He showed patience and understanding with all my questions and concerns especially since I’m a new homeowner. He even adjusted my policy from the original one I chose to extending it according to another promotion offered. Sol was great to work with. The company sounds organized and legit. Reviewed all other reviews before going forward and was very happy with what I experienced. If you choose to go with home warranty ask for Sol!

Excellent communication and professionalism. Wanted to give best deal to customer. Look forward to getting same professionalism if confronted with any Home issues. Would certainly recommend to any friend or homeowners in area. Experience in past has been less than pleasing when dealing with home issues. We are not at this vacation home full time so when there need good business relationships. Look forward to seeing the same professionalism if needed that this phone call and contractual agreement was tonight.

The sales associate was very friendly and helpful. They explained what would be covered and added one in place of another that I did not have. I do not have a garbage disposal, so they added coverage for my water well in its place. They went on to offer roof leak coverage at no additional cost. The price I paid was one hundred dollars less than what was advertised so that was a bonus as well.

I was most impressed with the way I was treated during my conversation regarding a home warranty. In fact, our call was dropped, and my representative called me back immediately. I had many questions for the representative and he was most patient with me. I hope the service is as satisfying as was my experience conversing with the Kevin **. I highly recommend your contacting them regarding a home warranty. I liked what this warranty covered, much more extensive than others that I researched. In addition, I especially liked the bonus that was being offered when I enrolled.

Kevin ** was our representative from whom we purchased an additional extended warranty. We called to get more info on the original policy purchased for us by the seller of the condo we are trying to buy. He explained what was covered under this policy and then presented us with two additional options for us to extend the policy at a discounted rate. He was not pushy, but was informative and helpful. We were happy with his service and made us feel more comfortable about a home warranty that we had never purchased before.

I purchased two home gold warranties with the help of Brad, very professional and I feel I got a good deal through him, I would recommend dealing with Brad for good deals, I think that every deal that is made is great, I am hoping that this works out for the purchase. Sounds like a great deal and hope I don’t ever have to use it. I am so happy for a program like this, had no idea one even existed, thanks again for the help and look forward to many years to come.

David was a pleasure to work with. He quoted me prices and did a good job of upselling me to an extended plan. I like that I have the ability to review the coverage and have 30 days to decide if I want to keep the policy.

I had to make multiple calls to receive my contract via email. Each time the email was incorrect. Difficult to understand why because my name is my email. They did not have difficulty with the spelling to charge my account. But it took 3 times to call and spell my email. Hope this is not an indication of the service in the future.

We are well satisfied with the service we received from Mr. Jim **. He is very knowledgeable and answered all of my questions. We have a peace of mind knowing we have the support of this company should a need ever arise. We have had another home warranty in the past but feel this company is the best for our needs and the price and payment method are very accommodating for our budget. Thank you again for your service.

This company is just like every other home warranty company out there in the public. If it's something small you're likely to get it covered. If it's a larger claim they will find a way to avoid paying you. Wish I had just stuck the $51 a month into a savings account. I would have been much better off. My central air conditioning died yesterday and I called in a claim. They sent some idiot to my house said the heat pump was gone and had to be replaced and promised to fight for me. Gave him a $60 deductible on a credit card which he signed when I refused until I got some paperwork. Cancelled the credit card and reported it to the bank as fraud since he signed it.

I purchased a home warranty policy in September and made a claim in October for a toilet flushing mechanism. I paid the service call fee and it was replaced after several days. I called in a new claim, same issue, different bathroom. They sent an email saying, "Your claim has been approved." Same plumber. He came out several days later, collected the service fee and left. Then I received an email stating the claim was rejected because I HAD CAPPED OUT by using my policy within the first 3 months. Nowhere in the contract does it say so. I am an attorney. I know a bad contract, and this is one of them. It says the amount will increase after 3 months, but it does NOT say you won't be covered if you have used it within the first 3 months. Save your money. Do NOT buy this policy. Pass it on.

They do NOT replace broken items with like-for-like as stated in their Terms & Conditions (wifi thermostat was replaced with builder grade) and after filing a claim for a PLUMBER, they assigned an HVAC company then, after they realized their mistake, they took another 2 days (after multiple calls and emails) to locate a local tech to come out. It's been 1 week today. When on the phone with a CSR, I requested to speak with a supervisor and was told "Will" was too busy taking other calls to speak with me. What a surprise. I've been reading all the consumer reviews for Select and don't understand why they get such glowing reviews when I pay $700/yr for a custom warranty and get such lousy service. They are even rated in the top 5 of a top ten list of best home warranty companies. I live in a 10k resident town halfway between 2 major cities in northern AZ. Why am I having so much trouble getting a plumber to clear a simple drain clog?

Adam did a great job. He walked through the process, got us a great price and made sure I got my Veteran discount. We just want to make sure we thank you all for your hard work. Thank you for your great service.

Belinda ** was very helpful in helping me understand the different plans offered by Select Warranty, which appliances and other systems were covered by the various plans and how the service calls work. She was easy to talk to while being very professional and informative. She also provided information on various discount options offered by Select Warranty. Based on the information she provided, I feel I selected the best plan to fit my needs at the best price.

Sam ** smoothly guided us through the process. So much so, we purchased a second warranty for our new home in Florida. Compared to its competition, SHW is not to be outdone. What more can we say? Sam is a good guy. Please ask for sam. He will treat you right.

The service that I received was awesome. Zachary was knowledgeable, friendly, and made me feel at ease. I was made very comfortable and put at ease with all my questions. I would recommend everyone to call and just get a quote, feel free to ask questions and be able to breathe a sigh of relief with the satisfaction knowing your biggest purchase is covered. The stress of buying a home and moving can be overwhelming at times. The cost of closing and making a home your home is also costly. Imagine if there was a major repair in this new purchase, it would be very stressful. Now I can relax and know that I am covered.

Good price, haven't had a chance to use it but so far so good. I spoke on the phone and they were a little pushy about selling me the annual plan instead of the month-to-month but not bad. I saw other good reviews when researching options for a home warranty. Most of the reviews were all positive in terms of coverage, customer service and value (cost). I like that they offer plans that cover appliances as well as large systems that are in place in most homes such as the a/c, electrical, etc...

Abraham ** was great. He made my experience with your company very enjoyable. I will come back again as long as you employ people like Abraham **. I will recommend Select Home Warranty to all my friends and family.

My experience with Select Home was very positive. All the information provided was very helpful for me to make my decision to enroll with Select Warranty. The extra months offered for a 2 year policy were very appealing. I have always been concerned with the coverage offered. Select Home's coverage meets my needs and concerns. I really appreciate the price of the coverage. I am anticipating that Select Home will have the necessary contractors in my area to meet my needs in a timely fashion.

I was very unhappy with the way my previous home warranty company was handling my move to a new home. There were a lot of loopholes that they wanted to hold me liable for. I called Select Home Warranty and was treated quickly, efficiently and fairly. The discount and appreciation that the associate provided during my transaction was very nice. I will be sure to share this warranty company with friends and neighbors who move.

Very friendly, patient and knowledgeable, I will be recommending to friends and family, very good choices and serviced with a great value. Once my policy does expire I will be renewing with this company, answered all my questions, as this is my first ever new home purchase.

I was very pleased with Bruce at Select. He was pleasant, patient and knowledgeable. I told him that I am currently with American Home Shield. He assured me that they have many customers from AHS and Select has great customer service. I check online at reviews and they say Select has great customer service. However when I got my contract I noticed that there were some big differences. Select contract requires proof of inspection and regular maintenance plus pictures. AHS does not. Select has set limits on the dollar amounts for some items. AHS does not. I hope to clear these up with Select next week. I may cancel.

Sam was person on with me and I was very pleased with his knowledge and how he asked me all the right questions and visa versa. Loved the price and after I talked it over with my husband I called him back on Sunday after he calling to let me know he got my voicemail and was in the office on Sunday. Now we are a new customer with your company and hope we are with you for a long time. Good work Sam.

Jonathan ** was the customer service representative with whom I discussed the home insurance. He was very polite and courteous. He accurately and promptly answered all my question. He is definitely one of the reasons why I selected "Select Home Warranty" for my home warranty protection. I also investigated several websites. Select was in the top three recommended service providers in all sites. Comparing the coverage versus the cost, "Select" provided the best value and matched my needs the best.

Filed a claim with Select Home Warranty to repair Refrigerator. Policy clearly states it covers the compressor repair or replace. Refrigerator needs the compressor to be replaced. The claim was denied. Not willing to repair or replace compressor.

My experience with customer service was pleasant because they were able to guide me on where to look to retrieve the serial number and brand; the technician was also patient. Select processed my claim and contacted me by email with the options available for the nonworking appliance. That information was helpful in determination of how to handle the repair/replacement of the appliance. Select was upfront on the repair value allowance versus replacement cost.

Customer rep, Belinda, was friendly, informative and answered all my questions. I ended up getting a 3 year home warranty and feel I got a good deal and peace of mind! I will recommend to friends and family, In fact I already have! I was told about this warranty by my daughter who lives in Austin, Texas. She has had to use her warranty and is very satisfied, as well. Thanks so much for providing a product that is superior!

Abraham was very thorough explaining the warranty program. He addressed and answered my questions promptly. One question I asked was about the $45 service fee and are there any additional cost when repairmen come. He explained the $45 fee will be the only fee outside the monthly payment. He also explained and added to my account the discounts. He was kind, polite, and patient. I will recommend Home Warranty to family and friends. Abraham Explained the thirty day wait period and how contractors are selected and referred to me.

I was looking for a home warrenty. Select Home Warranty had good reviews and was reasonably priced. I am a new customer so can only speak to my interaction with the salesperson. Richard was helpful, courteous, and professional. He answered my questions. I hope this will solve the question of who to call when something breaks.

Just enrolled. Sales agent was knowledgeable and professional. Provided the details on the different plans and on other companies I called and got estimates and I believe this plan provided the best benefit for the money.

Brad in customer service was very knowledgeable and answered all of my concerns. He explained the coverage offered and payment plans. I wasn't sure about purchasing a warranty until I talked to Brad. He assured me that if I wasn't pleased with the coverage I could cancel within 30 days and be refunded any cost.

It's very disturbing when a company twist the words of the contract not to cover something which is included as part of their Platinum Care Plan which includes water heaters. After filing my claim online I was then contacted multiple times for more information including model number, date of purchase of my water heater. Then I called to inquire what that status was and why am I still be asked for more information, at that point I was informed by the customer service Representative in a condescending tone of voice telling me that my claim is denied and that why didn't I read under Water Heater 6.2.7 on three Page of five of my service contract.

Richard was very thorough and professional. He explained clearly what my policy covered and all discounts I was getting including locking in my lower deductible by enrolling and paying for my warranty in full today. I like the fact that my policy includes full replacement with new items if the covered item cannot be repaired. Also that I got roof leak coverage at no cost to me and that all my appliances and more are covered.

I contacted your staff. They were very helpful and dedicated to the cause of making sure I was taken care of. It was very impressive to say the least. I also noted that they answered the phones very quickly and also if you had to leave a message they call you right back immediately and I do mean immediately.

I was satisfied with customer service until I called back to give them additional information and found out that my claim was sitting there and I hadn't been notified that they couldn't find anyone in my area to come out to fix my machine but the customer service rep that I spoke with Christine or Cynthia was very helpful. I didn't have a problem with getting through or getting a call back once I left a message.

I was shopping for a new home warranty plan and received excellent customer service from Mark **. I was able to start the new plan when my old plan expired and was very pleased with the quoted price. I was not satisfied with the service from my old plan and did not want to renew with that company. I now feel comfortable with the new plan and customer service. I am so glad that I called today!

Select Home Warranty was very helpful when signing up for service and when submitting a claim. I placed a claim online for problems with my pool. Within a day, I had an appointment with service technician. He was very friendly and spent his time looking over things and troubleshooting every major component to my system. There was a separate issue that came up which he needed approval for. After submitting his work order he had an approval very quickly considering it was a holiday weekend.

I did research on the top 10 Warranty Companies and Select Warranty was in the top 10. I called in a claim on Monday taking into consideration that Monday was a holiday. They open up 2 claims because the first company couldn't come out until Thursday. The 2nd company after calling them 5 times never call back. I called Select and all I was getting was, "We are going to get someone out by end of day." I cancelled and was told I would be charged a $75 cancellation fee and prorated for 15 days on a contract that had a 30 day waiting period. I think the salesperson provided misleading information about the company and I wouldn't recommend this company to anyone! Save your money and use it. Call a reputable company on your own!

I have been having Select Home Warranty from past 3 years with almost no claims. I raised claim for ac unit as ac stopped working. They put maximum on my claim of 150 dollars saying that I did not hire licensed technician for maintaining the ac unit. If I hire licensed technician why do I need home warranty? I told them that they will be responsible for my family and my home if something happens in 105 degrees in Texas. I am not going to leave these animals - I wanted to leave a review to not fall this scam. All positive reviews are done by scammers.

I have been researching policies for my area and Select Home Warranty had the best list of contractors for my area and was also an excellent price. Their policy covered everything I needed and the add ons for well, septic and sprinklers were very reasonable. Their initial customer service was very helpful. I hope I never need to use the policy but I will have to see how they respond when the warrant is needed before giving them 5 stars.

We discussed what the plan covered, how it worked, how much it would cost for making claims, how long the policy was in force, he even brought up the senior discount. He may have been a bit pushy but mostly he explained everything and reminded me that I could get a refund on any unused portion of my coverage if I decided to cancel. Gave me his number and his extension in case I had any questions.

Brad ** was very pleasant. Worked with me to get the right package and the best prices. His customer services skills were great, he was easy to understand and repeat what I wanted to make sure we were on the same page. I love the fact he recapped the phone call before we disconnected. Before contacting Select Home Warranty I've shopped some of the larger and smaller companies and for the dollar, this was the best choice. The great service was just the icing on the cake.

Customer service was outstanding they answered all my questions and made me feel like a valuable customer. They did not try to sell me additional coverage they gave me only what I asked for. I would highly recommend them to friends and family. I'm very excited about my new policy the value was great and the rating this company received online were great and because of the rating was one of the reasons why I chose to go with them.

We dealt with the sales professional, Zachary, who was professional, knowledgeable and helpful with information on the Warranty. He persuaded me to go ahead with the purchase. He also let me know that the company is in 48 states and the headquarters are in my state of New Jersey. I am selling my home and I believe that it will help someone purchase the home with peace of mind. Your company came recommended by a realtor. I have not had to use the service, but I know it will help in my home sale.

Andy was very knowledge and willing to find the best deal for me and my budget. He was able to find a 3 year policy that would work for me and my budget and would offer me the best coverage and savings. He also offered me additional coupons that he was able to use and offer me extra free months of coverage. I shopped around and this was by far the best coverage that was offered to me and the best value for my money.

Allen did a great job answering my questions about coverage and different plans. I got a great deal with the coupon codes he was able to use. I was hesitant about changing from my current plan, but after speaking to him I knew I had made a wise decision. There was no pressure and he understood my situation. I did a lot of research before selecting the Select Care Plan and I'm hopeful I'll be happy with my choice.

I contacted Select Home Warranty to renew my current policy... the associate was very professional, answered all my questions very well, and got my policy renewed in a timely manner. I feel he certainly did a commendable job with his product knowledge and customer service, and made me feel very positive regarding the company he's representing... Overall I would rate my customer experience as excellent and would certainly recommend this company to my friends and family.

My rep was very informative and knowledgeable about the products. I had a nice time speaking with him. The process was a very smooth. I wish our processes and sales rep could be as smooth as this process was for me. Thank you very much for your time. I will definitely recommend offer your services to one of my family and friends.

Peace of mind when it comes to living at a distance from any big city and not knowing how to work on appliances. I have been pricing Home Warranties for 7 months and found this to be the most affordable. The agent offered two coupons to reduce the price of the warranty as well as the service fee per call, which was unexpected and appreciated. He also apprised me of an offer for 3 years of coverage and I appreciated the upsell but could not afford the payment.

Great Job to Issac. He answered all of my questions and was able to get the warranty at a price I was comfortable with purchasing. I was surprised at the reasonable prices and happy that Isaac was able to negotiate a price that would suit my needs. Great work.

I would first like to thank William for being so polite and for answering all my questions. He went over the plan that I was interested in and he explained the monthly fee and the service fee. When you are not familiar with a warranty especially for your home you always want to talk to someone that is pleasant and knowledgeable, thanks again William. I read some of the reviews and I am excited about my home warranty.

Jonathan ** was kind, knowledgeable, and ready to do business. Nice job! I would recommend Select Home Warranty to others for peace of mind. The coverage seems extensive, I purchased the Platinum Package for total care! While I was looking at the website, Jonathan called and we discussed the packages and I made my choice of the Platinum Package as described. Thanks again! And I got a promotion for Memorial Day, another discount and roof coverage! Home Run!

Just got coverage given to us when we bought our new home. Haven't used it yet but it gives us peace of mind knowing it's there if we need it. What a great gift to give someone when purchasing a new home! Hope we don't need to use it but grateful to have it, especially during the first year as buying a home is so costly that you use up so much of your savings. It provides peace of mind that is priceless!

Richard was so helpful with my home warranty request. He called me on my cell phone shortly after I filled out an online inquiry form. He was very friendly and very knowledgeable. He answered all of my questions and concerns and made sure I was comfortable with the purchase. He helped me add three years of warranty to my new home for a great price and added 8 extra months free! I highly recommend working with Richard! Thank you again!

Fred was polite, knowledgeable and made the transaction smooth. I believe for the price that I got a good deal on the home warranty and will probably renew after a year. It was great that they run the Memorial Day sale. Made the price even better. I will definitely recommend a service to my friends and family. With getting 3 months free propane one year at a time is a great incentive.

Sol was a very good salesman. He was very knowledgeable about the selection I made. He had a lot of patience with me since I am a senior citizen, He took the time to explain my selection until I understood what I was getting. He was very friendly. He spoke clearly and slowly so I could better understand him. He appeared honest and told me I could Call if I had questions. Very good job!!!

I spoke with Isaac today. He was very knowledgeable and was able to answer my questions. He worked hard at getting me into a program, which would work for me. I am looking forward with having a plan set up for my home. It is nice to know that I have a company there in case I need them. I look forward to having Select Home Warranty there to meet my needs and the needs of my home. Hopefully I will have a long relationship with Select Home Warranty.

Richard, went above and beyond the call of duty. He answered every question I had, he was polite, courteous and cheerful, helpful, I have never had such excellent customer service in my life. I thank him ever so much. You have one of the best people working for you and he should be commended. He covered everything possible about my policy. He went over everything with a fine toothed comb. Any question I had, he answered. I could not ask for better service, ever, He and your service will be recommended by me to all of my coworkers, friends, family and anyone I know. He went beyond anyone has ever with me. I received the Midwest Customer Service Award of the Century for the JC Penney company, by the president of the JC Penney company. I am honest, helpful and fair and work within my customers budget. Richard works this way also. Thank you again Richard.

Very misleading sales representative. They promise you fantastic cover and customer service. Neither of which are true. I submitted claims for AC, Ceiling Fan and Garage Door repairs and found NOTHING was covered. They couldn’t provide services in my area (NC) and direct me to contract someone myself and would get reimbursed. In every case, once the claims were send in they refused payment citing limitations in the contract. I found whatever I submitted there were reasons NOT to pay. PLEASE BEWARE. THERE ARE SEVERAL LEGITIMATE HOMEOWNERS POLICIES AVAILABLE with honest representatives who are willing to help when claims are submitted. I'm a senior citizen and should have known better. Their sales pitch WAS TO GOOD TO BE TRUE.

Zachary did a fantastic job at helping me select the best coverage for the best price. Coverage was what I need and the Zachary was very knowledgeable and extremely professional. I have had home warranty policies in the past and received poor service. Select Home Warranty is the best I have found. Will renew in the future and recommend to family and friends. I enjoy knowing that my home is covered from unexpected repair issues and expense.

Your representative Belinda was very professional, knowledgeable, and answered all my questions. The Memorial day offer saves me money and your contract terms are exactly what I was looking for. Your BBB rating was excellent and I also looked your company up on the internet with great results. Only time will tell, but I have a good feeling we will renew the contacts at its end date. Based upon our telephone conversation I purchase a contract over the telephone.

Great experience. Knowledgeable agents and very pleasant to speak with. Pricing and discounts were very competitive along with the payment plan. Agent reviewed the entire contract and assured I would be getting an email that would review the entire contract. This is a very top notched company to do business with. You have a completely satisfied customer for years to come. Also your website was the best designed I have seen in researching all the other home warranty companies on the internet.

Initially inquired online then decided to call when I didn’t see a “frequently asked question” section. The salesman was very helpful and put me through to customer service. William was very helpful and totally answered my questions. He went beyond and above. The hold time was not long from the initial call to the transferred call. I was informed I would receive my policy via email in about 15 minutes which I did. *****

The representative I spoke with was nice & helpful. Explain how the new rates were going to take effect and how I needed to take advantage of my renewal before but it’s expiration date. I haven’t had any experience using the policy yet but I expect everything will work smoothly. I appreciate the fact that they reached out to me before my rates increased. It’s nice to know that they are managing the account to assure good service

Jeff ** called me promptly after I submitted a request and answered all my questions knowledgeably & gave me every available discount. I can only hope that should I need to make a claim, I will receive the same courteous service.

My contract does not have an expiration or final date. Called for clarification. The representative said, my one year is up in June but with my 2 months free, it expires in August. I am waiting for written confirmation. It would be nice if the contract I have would list the correct date. Customer service was fine. Will feel better if I had it in writing. I have had no need to call but would like the information in case of a claim.

The representative was super pleasant to deal with and made the transaction seamless and smooth. She answered all of my questions and was very knowledgeable. I hope to never need the service, but having it sure helps us sleep at night knowing we have it. Great price and coverage. Lots of options. Best reviews online. Great discounts and promotions too. I'm curious as why the roof leak coverage was free, as the roof was a major reason why I wanted a home warranty. Well, the roof and the air conditioning, this Arizona sun sure is tough on the exterior of the house.

I would like to give my highest recommendation to Select Home Warranty! Jonathan ** was extremely helpful in walking me through the entire process and answered all my numerous questions. His professionalism is a big reason I decided to go with Select Home Warranty. With the multi year package we purchased, we look forward to having peace of my mind for the next several years. Thank you very much!

When we renewed our home warranty this year we switch to Select Home Warranty. They were rated #1 and excellent customer service. We went with the Platinum Plan with some additional add ons. We reviewed the plans on the company website then called and spoke with Mark ** and he was extremely helpful and walked us through the complete program. He also followed up with an email to ensure our satisfaction. I will certainly recommend Select Home Warranty to any homeowner.

Received a call from Richard at Select while I was filling out information on the website... very surprising. The representative Richard told me about not only the one-year option but also about multi-year policies which could save me money and provided free months. After this explanation I signed up for a three year policy which gave me six months free. I think this call went very well. He said I would receive multiple emails with information to follow-up the phone call, I have received the emails.

They were very courteous on the phone and explained the policy in full. The price was great. I would definitely recommend this company to others. I spoke to 3 other companies and found this one to be the best price for all that they cover in their policy. Their policy covers more than some others and they have one of the lowest deductibles. I hope that if I ever need to use them they are just as great as the presentation.

About a year ago I had Home Warranty Insurance with Select Home Warranty. This supposedly covered the heating/air unit in the house. We had an issue with the a/c unit where a part broke which then caused the Freon to leak. Select did not cover it because it was a "Freon leak" even though the leak was the cause of another part breaking. I called numerous times and finally spoke to a manager in New Jersey who said they do not cover Freon leaks. I said that was not the issue, that was the cause of a broken part. He said it did not matter, any Freon leak is not covered.

I had a good experience with the customer service rep. He was patient and took the time to answer my questions and address my concerns. I was reluctant to commit today but his patient and explanation of the incentives made the difference. His name was Zachariah.

Thank you to Nathan for the excellent customer service and in making this process very easy and comfortable. I would recommend using this company if you are in need of a home warranty. The value of this product is excellent. I will be telling all of my family and friends about this company. It is always good to have references when needing products for a new or existing home. Do yourself a favor and make the call to see for yourself.

Fred was very pleasant and went above and beyond to get me the best possible discount. He went through different specials and promotions and even shared ways in which I could reduce the service charge. As a first time homebuyer, I think home warranties are extremely important. Of course I have yet to use it and hopefully the company lives up to the expectations. But so far, so good! I did minimal price comparisons, but it seems that Select Home Warranty had the best offer. Again, I'm not too positive on the service just yet but everything checks out so far.

We signed up for Select Home Warranty in December of 2017. Since then we have had 3 claims. One for the AC which after waiting for a call for 4 days we called back and were told we had to call and schedule the appointment. The thermostat just needed an adjustment which they sent out Brady Heating and Air. The contractors were very nice and very knowledgeable. The second was for our dryer which they gave us the number for Frederico Ramos Services who told me that driving out here was “not worth my time.” When I called to let Select Home Warranty this they told me he was the only contractor they had but I was welcome to pay someone out of pocket and they “might” reimburse the fees.

This company tries to "nickel and dime" people into buying services. I was told my whole refrigerator was covered under my original policy and when the ice maker went bad on my refrigerator, they told me it wasn't covered and that I needed to buy ice maker coverage for my policy. Once I agreed to paying the additional fee for ice maker coverage, the representative stated that then they could fix the ice maker. So when I asked how much would it cost me to get the ice maker fixed, the representative then explained that since it was a pre-existing condition, the issue won't be covered under the new policy add on. Never had any other problems with warranty companies in the past.

I requested and require service on my garage door 5/22/18 which will not open by remote or manually. This problem prohibits my ability to report to work which was shared. It is two (2) days later and the problem yet remains. I have been given a claim # and provider who is to do the work. I have call SHW and the scheduled provider several times. Informed SHW the assigned provider has not respond to the claim and I am on day two (2) of loss wages. This is my third claim and this type of problem continues to exist. I would like my contract fee returned and not have to ever use their services again. Staff seem insensitive to the problem and unwilling to reassign work orders without requiring customer to have to wait 48 hours before expecting a response to request. As of this writing I have loss $301 income while attempting to have this matter resolved... Unacceptable.

Save your money, this company is running a scam. I reported that my fridge "was turning off" April 30 and that the items in the fridge were spoiling. They "expedited the claim". What this meant is that they will call me in 2-3 days and tell me they can't find a technician that will work with them and that I need to secure my own technician. After throwing everything in the fridge out and living without a fridge, I was able to get my own technician who came out on 5/21. They will not authorize any payment unless the technician call them "BEFORE" any work is done. He found that there was ice in the bottom of the freezer, suggesting the fridge was intermittently working. He tried to contact the provided number, but there was no answer so he emailed the invoice. His diagnosis was a bad control board, defrost thermostat, fan motor which he emailed to the company.

Jonathan and his staff were very knowledgeable and helpful in guiding me in choosing a home warranty plan. I would highly recommend this company for all your home warranty needs. The customer service is fast, efficient and they really treat you like family. After an extensive search on the internet researching all home warranty companies. I easily concluded that this company was head and tails above all others. Once again I highly recommend this company! My experience was great!

The purchasing process for my home warranty was great! No issues at all. I have yet to use the warranty since nothing has gone wrong yet, but I feel confident Select has me covered for any issues I may encounter. I was especially impressed that they were willing to match rates from other companies. This included matching the same covered items another company was including. I didn't feel immense pressure from the sales associate to purchase anything additional.

The guy that called was polite and worked me right into purchasing the plan which isn’t a easy task. He made it affordable and convenient to go ahead with the plan. He also followed up with emails and called me later in the day. We haven’t used the plan yet but it’s nice to know we are covered.

This is the first home warranty I have ever purchased. My home is 5 years old so I thought it was time for some additional coverage. The associate was very thorough in helping me select the best plan for my home. He was able to find a multi year plan that I believe will give me the coverage I need for my home and a reduced service charge fee. The majority of the customer feedback I read was mostly favorable. Will post an update if I ever have to file a claim.

Richard was very knowledgeable and friendly. I was very pleased with our phone conversation and I feel protected in case anything in my house quits working. I had a few questions and he was able to put to rest any concerns I had and explained step by step what I needed to do to receive service. I know now that when something covered in my house breaks, I will have a professional there to repair or replace it quickly.

The person I spoke with was very nice. He was prompt in answering the questions and processing my renewal of my policy. I really am satisfied with the service I received from the customer service person. The payment was processed quickly. He informed that I would receive and email shortly with information concerning my policy. I have no complaints about my experience. I really appreciate the great customer service I received when I called. I am satisfied with the service.

Quick and very helpful. Contacted within 20 min to verify coverage. Very helpful and pleasant. Helped me add discounted and free services. To get me the best value and coverage. Coverage is very affordable and worth the cost to sleep easy at night knowing they are there to help. Had this coverage on a previous home and it saved me thousands of dollars in replacement cost and headaches of having to call a repairman and get the best cost.

TOM was very customer service. He answered all our questions. He explained all the services covered by the contract and all the discounts available. He offered the deal of paying a full year and save money. We chose to pay monthly. He gave us all info we need to get online to file claims or to research our contract. I could not ask for any better customer service. We are very satisfied with what we see in the company also far.

Thanks for the good deal. I appreciate that we can take the product with us if we move. Seems like it’s a good value. Hope it measures out that way. I was happy we could add on coverage. Each service call is a good price. Better than what we had before. Nathan was helpful in selecting the right coverage and understanding. Not many home warranties covered well and septic at a good price, but this one seems to. I’m a little nervous, but remain hopeful after reading reviews.

Don't waste your time and money! I've had this warranty company over two years. Two weeks ago, I filed my first ever claim, it WAS ACCEPTED. It was assigned to a service company. A/C was checked, found to have a bad evaporative coil... Leaking. Report was filed. Again... CLAIM WAS ACCEPTED. Not 4 hours later. I was told... NOPE. NOT COVERED. AFTER REVIEW, IT WAS DETERMINED THERE IS A FREON LEAK. That was reviewed when claim was accepted!!! An evaporative coil is one of the main components of an A/C that fails. If it isn't covered, why have a warranty?!?

Called in to follow up on a claim payment and got proper instructions for how to handle. No muss no fuss. They answered, advised the appropriate email address, info to include and went on their way. Could have seemed more appreciative of my business but it wasn't bad - just neutral.

Fred was very helpful in explaining things to me and in getting me the best deal for my situation. He went through the options with me as far as payment as well as multi home discounts. He talked about the different plans offered such as appliance vs. whole home and roof. He was able to save me money going with the three year plan rather than one. He got back to me promptly when I called. He was very helpful and easy to understand. I didn't feel pressured into anything, but it was good to be given all of your options before I made a final decision.

I’ve just signed up as Select comes highly recommended through my social circle. My friends have used them & are very happy with the level of service offered. I spoke with Mark, the salesperson, he was awesome and very helpful. He offered good insights into how their plan & company compares with Choice and American. It didn’t take me too long to get convinced. I look forward to the service being as good when needed in the future.

I was very please with the service Zachary provided. He did a very thorough job of explaining the terms of conditions and he answered all of my questions. I am very pleased I decided to choose Select Home Warranty as my home warranty company.

The representative was knowledgeable about the warranty. Explained thoroughly all the items covered in the policy. Respectful while talking with my husband. Efficient with a callback. I had files out the information online and that very day received a phone call at work. I asked him to call my home number and he did promptly. Your online information was interesting enough for me to call. We appreciate the senior discount, very much. When on a limited income, every little bit helps. Thank you so very much.

First of all after I made a claim for my AC, it took several days until technician comes to my place, several times in several days I had to call them and I was told that something was wrong with the SHW system and they have not sent work order to them. They had to call to SHW office to get order number, this process took several days. Second of all after technician's diagnosis I have been told that they will make a report and 3 issues have been diagnosed and at least one of them which is not related to maintaining will be approved, but SHW didn't approve none of them.

I am very happy with the customer service. They have always reached out to me when it was time to renew my contract and always offer deals when I renew early. I have had a few claims and have always had great service. They have sent their repair people when available but I have also had to use local repair people that are not in their network and the repair was still covered. I would recommend them to all my friends and family.

I searched the internet for home warranty companies and researched 3 or 4 different companies. Select Home Warranty had an easy to use website. I found that the policy I selected was fairly priced compared to other companies I found online. A representative of the company called me the next day to verify my policy purchase and answer all of my questions. The representative on the phone did a nice job of explaining my options. Overall a good experience.

Had no problems signing up. Very easy. I surfed the internet comparing other warranty companies. Select was very close to the price of other companies. The items covered were similar. Select had extra coverage that other ones did not. Also their optional coverage was cheaper. The list of optional items to purchase was more than the others. Comparing the other warranty companies to Select, Select was the best. I would purchase from Select after reviewing the other warranty comp.

I called today to purchase a home warranty for my client who's closing on their new townhome at the end of May. The agent I spoke with was able to give me a great price for the specific warranty to cover my client. I am confident my client will be pleased with this warranty which will cover them for fifteen month time frame, which is very impressive! Service was fast, and courteous, I will definitely use this company again.

When my water heater broke, I filed a claim ASAP. I called SHW as I want to get the problem resolved right away. Portia the rep took the call and was very polite and quick. I didn’t even know that polite and quick can be used in one sentence. LOL. Anyway, Portia made sure she got all the information and scheduled an appointment with a local contractor the next day. The technician Bill came the next day and got my heater up and running. Portia personally called me the next day to ask me how was the heater, I told her I couldn’t be happier. Thanks Select for giving us these people to assist us with anything.

The rep who called me, Zach answered all my questions and did an excellent job of selling me on your warranty. He explained the value of purchasing a one year agreement vs the month-to-month and that sold me. I am switching warranty companies after 16 years because of their poor performance and skyrocketing prices. I am telling my family and friends about this warranty and they may be switching also. If you really as good as you say you are, I'm sure that I'll be a long time customer.

John the contactor Select sent the other day deserves a raise. He came to my house on the agreed schedule. He was extra careful when he had to step on my kitchen table to reach the spot where the leak is coming from. He explained the problem and what causes these roof leaking issues. He was very knowledgeable and friendly. After the work is done, he even cleaned the dirty part of the work area without me asking. Great Job John!

Belinda was great. Friendly and processed the warranty quickly. She already knew who I was from a previous order for a client and had all my information available. I feel good about buying a warranty like this for my clients to give them peace of mind if something goes wrong. Better coverage than most other warranties I have used. Being able to contact the warranty company 24/7 is important because problems happen even on the weekends and holidays.

Isaac called the next day after I had mentioned that our current policies were expiring later this year. He explained the package deal available and then asked if we were seniors. We are, and so he explained the contracts available to us. An even better deal! We signed up (renewed) on the spot. Isaac was very helpful and pleasant to deal with--no pressure, but thorough in explaining the details and advantages. An altogether satisfying experience. (This is in regard to one of three contracts we have.)

I spoke with Allen and he was very knowledgeable. I just purchased the 5 yr. Platinum Plan. Seems like a good deal. Hopefully all goes well if and when we need some type of service. I like the fact that it is not a locked in contract. And if not satisfied at anytime refund will be prorated. They said they have a large coverage base here in Hawaii. I think the service people that they use are probably the same as others, we are a small Island.

This company is a joke. Run from them don't walk. I've had 3 claims with them. First, the vendors they assign are a joke and either don't show up or it drags on for days before them come out. Of the 3 claims here is the reality of it: 1). Washing Machine - $345.00 to repair. Select Home paid $75. They claimed that my 3 year old front load Maytag was only worth $75 so that is what they paid. Assigned techs never returned calls so we wound up waiting 10 days before calling our own tech. (BTW, our own reputable tech wanted NOTHING to do with these crooked home warranty companies. We paid up front and got $75 back)

Kevin ** was very nice. He was very knowledgeable about explaining the warranty and looking for discounts for me. It was an extremely good experience. Kevin is a great salesman but really pleasant and nice. I did appreciate the way the Kevin looked for additional discounts for me. He was patient and kind. Another young man called the night before and was very abrupt and rude. When I did not immediately give him my credit card he hung up on me. Too many questions, I guess. Kevin answered all my questions and got the sale!

Select Home Warranty is terrible in paying for my claim from my heating furnace. I requested a claim due to my heating furnace was not working and Select sent a technician for checking and documenting a report. The technician was late for more than one hour. I supplied pictures with serial numbers, maintenance record within 3 years and invoice of $3,100 new heating furnace I replaced as I was instructed. The Select only would pay me $150 because Select demanded me to present every year's maintenance record of my furnace in the past three years. If you do not have a record of every year's maintenance record, they would not pay you for the loss of furnace but just pay you $150.

The sales rep was very helpful and knowledgeable. He was also very thorough with his sales pitch. He told me about the benefits of having home security for all appliances, etc. I was sold on these benefits from talking to him. I have heard from several people about this service and they are very pleased with it. I will definitely be recommending it to someone else. What better time to enroll in this service than now with the 100.00 off a year subscription. I look forward to working with these nice folks in the future. My experience was very good.

Great value for coverage compared to other providers. Reviewed other offers from competitors and yours was best offer. We’ve lived in our home over twenty years and this will provide us with the coverage we need in case something should break down. We recently had our water heater replaced and having your coverage would have really helped with the costs and labor. Our appliances are not old but we thought it over and decided the coverage is well worth the monthly cost to have ease of mind.

Great customer service and information. Will have to see how the process works once we use the service to truly rate the company. Stated coverage is worth the quoted price in the event that service meets the need. Ability to transfer service to new home or to buyer of home if sold is a huge plus. Refund of unused amount if opt out is also a huge selling point. Upfront payment is a con but offset by the locked in rate for 5 years.

The representatives at Select Home are friendly and helpful. They explained everything well... and asked if I had any more questions before I signed up. I switched from another home warranty to Select. My experience with the other home warranty company was not as good. The coverage and rates are also much better with Select. The representative worked out the payment schedule that worked for me. They act as though they want to earn your business. It was a very smooth process.

I contacted the warranty company that my dryer had stop working. Within a couple days I had a phone call from a company to make an appointment to come look at it. Needless to say the company did not show up. After a half hour they finally called and said they would arrive in 30-35 minutes. After hour and half and they still did not show up I emailed the warranty company about the no show. They was super fast to email me back and handle the situation. Thank you for your excellent customer service.

Gave me an array of great choices for the money. Ended up with great complete coverage for a good price. Kevin ** presented to me a number of choices in an unpressured patient way. He waited silently while I figured the best choice for my budget need, and family situation. His calm yet crisp relaying of the product made me feel the value of what he was offering. He is the best kind of salesman in that he did not use high pressure tactics, but at the same time showed me the whole picture of what he was offering.

I had Select Home Warranty on 6 upscale rentals in Nashville and Houston. In a little under a year they have not completed ONE single repair on anything EVER. That means no fixed fridge for 3 months, that means no fixed garbage disposal ever and for sure never any repairs to A/C. Nothing is ever covered. And the people they use never show up and in the rare case they do they are not competent to fix anything. This is reflected by 4 visits to fix a fridge that's still not working. My contract clearly says I have Freon coverage option. They said that means damage caused by Freon. REALLY somebody in their foreign answering center ACTUALLY SAID THAT.

This was my first time to file a claim with Select Home Warranty. It became clear to me why they are ranked #1 in the field of Home Warranty companies. The customer service representative was very thorough and empathetic regarding my situation. She clearly detailed what to expect next. I reported my AC unit wasn’t properly working. I only wish I had been given a timeframe as to when the AC company would be coming to my home. I’ve been a client of other Home Warranty companies which gave me a list of various companies that were eligible under their warranty plan. I wish I could’ve been given the opportunity of selecting the company. I’m keeping my fingers crossed that the AC repair or replacement company will be as professional as the representative from Select Home Warranty.

Very friendly staff and activated my account after confirming some details over the phone. I just signed up for service so I am not sure how the value and coverage is just yet, but hopefully I never have to find out! It was extremely easy to get a quote and setup the account over their web page. I would recommend to others if they are looking for good deal on a home warranty. They beat every other pricing that I was quoted.

I have just signed up for the 5 year warranty coverage for my house. The customer service representative was very friendly, knowledgeable, and helpful. He waited patiently while I checked my numbers, and talked to me about all the different promotions they are offering at select Warranty. I was very pleased with the experience. I also gave the review on Google to get the additional month. What a treat! I really hope that I will get the services and repairs that I might need in the future swiftly and smoothly from Select Warranty, and have my hopes met so I can renew for 5 years more! My home is very well taken care of but it is very important to have additional coverage for emergencies. The 5 year package deal is a steal. So I really recommend it. It give you peace of mind and locks the rate for the next 5 years, besides in essence you are getting one year for free!

I was helped by Sol. He has been very helpful in guiding me to decide on the plan. The plan seems to allow me a low deductible of $45/month since I am planning on signing for a yearly plan. I was also promised a total of 15 months (which includes 2 months extra from the current promotion, and then additional month for providing feedback). And all this for $399 seems to be good deal. Customer representative Sol has been friendly and courteous.

Let me just say Select Home Warranty SUCKS! I am always fair when reviewing a company. Do not believe anything they claim to include on their website! I took a great deal of time trying to select a reputable home warranty company and even with my research and due diligence I failed miserably. They cover NOTHING except for clearing a drain. My microwave went out. I called to put in a claim only for them to tell me that because my microwave was old they would only give me $50 towards it. So, we bit the bullet on that one and just bought a new one and paid for it to get installed. I sent in my receipt to get reimbursed for the $50 and NEVER received it.

I was pleased with the Select Home Warranty. I only had to use it one time but was happy with the serviceman that came out regarding an outlet that would not work. I do have older appliances so I need a good service. When buying my condo in 2016 I felt the Select was the best and most affordable home warranty service that I could find. I have felt very comfortable regarding taking care of my older furnace, hot water heater and air conditioner.

Found Select when did a search of top 10 home warranty companies. Had just signed up the day before with another company but it was so much more expensive and the ratings were not good. So I went on the site for Select and received a call within minutes. Sign up was quick and easy and received special discounts - William was very helpful. Gave details of the program and how to save money by paying annually vs monthly but I was not able to take advantage of that at this time. Highly recommend Select Home Warranty.

I purchased Oct 2017, 5 years warranty. Here it's May 2018, I have a plumbing issue. I called on Monday and told I would be notified through email when contractor is awarded job. Well one was awarded but I never received an email. I called to inquire to only get the wrong number 3 times. The 4 time I called the contractor who said, "I told them no for any job in 2 weeks." Called back to Select Home who is clueless this man is not doing the job. Now it's Friday I am still waiting for Select Home to resolve my issue!

Very satisfied with sales Rep Allen. Was a non pressured call. He was very informative and answered all my questions. Most salesperson are pushy. He was not so I felt at ease to pursue inquiry of Select Home Warranty. I feel I made a wise choice and look forward to doing business with Select for a number of years to come. Of all the companies I could have chose I just felt comfortable choosing Select.

Still waiting on garage door to be fixed... last correspondence May 11th. Not wanting to use own tech (not comfortable in using my own $$ and get reimbursed). Says techs are backed up!!!! I hope if it was my air or heat unit the claim would move faster. Can't give a good review right now... maybe after garage doors are fixed I can be more positive in the reviews.

Left previous company, had called Select a couple months ago. Paid 1 months premium. Ask for hard copy of the contract with my contract number and due date and what is covered... As of yet haven't received that. After speaking to a couple of people all was taken care of and we are on the right track once again. I have a soft copy online and will receive hard copy in the mail and now know when my payment is due so all is well and customer service did great once we all got on the same page. Thank you.

I called two different companies and wasn't sure which I preferred, but when I was ready to sign up, the other company rep was rude and short with me. Select's rep was very helpful. I haven't had a claim yet but the price and details were great. I chose the two equal payment options instead of the monthly and got the advertised specials. I trust that their service and workmanship will be equally as nice.

The first experience with Select there were issues with whether my policy was effective but that was resolved once I got to the right person. The only contractor that Select had in my area, could not come out for 3 weeks so the agent recommended I find a contractor that could come earlier. The agent was very nice and helpful, sending all the paperwork necessary. I haven't gone through the process of getting the work approved and refunded yet and I'm hoping it goes smoothly. I wasn't to use Select because of the negative reviews I had gotten from others but the salesperson convinced that was not the case and so far I agree. I will follow up once the job is completed.

Customer Service representative was helpful, and also help me to get a new customer promotion. Select Home Warranty have good coverage, but I think Lighting Fixtures and Plumbing Fixtures should be included in Platinum Care Plan. Also Septic System could be included in that top tier Plan at no extra cost. Customer service representative need to spend more time on the phone explaining the detail about their different plans and how the coverage differences work, and also the extent and detail of the item by item that is covered.

I had a broken garage door opener. The motor went bad due to the age of the appliance. The diagnosis was made and Select Home Warranty was willing to partially pay for a new one even though the old one was over 20 years old! I used a company that I trust for the repair and just had to submit my invoice to SHW. It was easy. The repair was made fast and easy. They were able to answer all questions I had too.

Adam was very professional and complete when discussing what I needed for coverage. He listened to my description of the property and customized my policy to fit my needs. And best of all it was affordable with an option for extended Coverage. Payment options were varied and easy. Adam even checked for additional discounts for my policy and for the person that referred me to Select. I’m very happy with my experience in purchasing this policy.

This experience was great! The customer service professional was extremely polite and helpful. I must admit the last experience I had with a regular customer service agent resulted in me wanting to cancel my account, but after speaking with a manager, I decided to stay and I am glad I did because this time was a breeze. I would recommend this service to all my friends and family. It truly has been helpful to my family.

The salesman was very helpful and polite. He fully explained all of the items covered in our home with Select Home Warranty and the pricing to give us the best value for our money. We talked to a few other companies to compare shop for their services and pricing we could afford, and our decision, after comparing the other companies we talked to, was to sign up with Select Home Warranty for a term of five years. No other company offered this plan, so this made Select Home Warranty our choice. Based on our experience with the salesman, we would highly recommend this company to our friends & family.

I called SHW last month to have someone check my HVAC. I was a bit in a hurry as I need someone fix the AC problems if not within the day, the next day. When I called I told the representative that I will be on a business trip in two days time and will be out for a couple of weeks and I just can't leave my family at home without a working AC. During the call, I was advised that it may take 48 hours to get someone in my house, but then the next morning, my wife received a call from Benj, a contractor asking if he can now visit and check the AC issue. I couldn't contain the happiness I have felt that day knowing that there is a possibility that the problem will be fixed before I leave the state. After half a day, Benj was able to complete the claim, got my HVAC up and running and I would like Select to know how satisfied my wife and I for the great service.

When my heater went out, I immediately submitted a claim online. An hour passed and a representative called me verifying the claim that I just filed. The next day, I got Jimmy knocking on my doorstep, has all his things in his truck, ready to fix the heating system. I appreciate the promptness and the quality of work Jimmy did as the heating system was fixed and he even cleaned his mess up even without me asking.

Roof maintenance and repair is very costly so I decided to upgrade my platinum plan to an extended one to make sure that in the event that my roof decided to give up, I have something that I can use to make sure it will be repaired without paying so much. I am in great awe as when I started seeing leaks in my bedroom roof and the one in the kitchen, SHW is more than willing to help me fix them. The extended plan covered it all. Thanks for the great coverage Select!

Pretty good experience. Offered me additional services and when I declined they didn’t try annoying pressure tactics. Not sure of the value, I just got the warranty, it seems like a good deal compared to other providers. I am hopeful that I don’t need to use the service but the agent guaranteed same day service for any services requested, which I will be grateful for if I downed it. The agent was likely going off of a script as he told me since I’m in Connecticut I will receive great service, then realized I was in Tennessee.

Pipe in ceiling storage room started leaking suddenly. Found after a third of the floor wet. We put a bucket under the leak. Called Select at 4:30 pm on 5/15/2018, the job was accepted within a couple of hours and I had a company to contact. I called the following morning to arrange an appointment with the company. I had to call the plumbing company twice and someone came out around 1:30 pm on 5/16/2018. The work was completed to my husband's satisfaction.

Ms. Belinda ** was very professional and knowledgeable. She answered all my questions and offered a multi-year policy at a discounted rate. Nobody can offer what they offer at the price they offer it for. I have full confidence that my home will be in good hands while I'm on deployment and the fact that I can reach them at any moment in time to file a claim is that much better. I am now at ease leaving my knowing that if a problem arise, they will be able to handle it. Thanks to Ms. ** and SHW!

Richard was great. We walked through all of the items that was not covered under the plan; but could be added. Richard went through great lengths to explain that he has been with the company for nine (9) years and is not going anywhere. Therefore, he gave me his contact information to call if I have any questions or concerns. Richard answered all of my questions. It would be nice if those items were part of the coverage and not additional.

I enrolled in the warranty yesterday and the service was great. He was very helpful and straight to the point and clear about all the costs. Very refreshing to talk to someone who understood what I needed and when. It’s a relief knowing that now my appliance are covered and one less stress on my shoulders. The tech fee is reasonable and it’s all also comforting that if the problem can’t be fixed then the appliance will be replaced.

My experience with your representative was very positive. Jim was informative, helpful, patient with my questions and knowledgeable about my needs. He also upgraded my original purchase to get more advantage and free months. I was very happy with the service. Jim explained about the service fee and what was or was not covered. He also gave me his direct extension so that I could contact a 'live' person with any questions or concerns. By giving me direct contact I was able to reach him to confirm that I was under contract and that payment had been received.

Received great customer service and exceptional value from the customer service rep, Fred. He gave me different options to choose from and I found one that actually suited me. I had a Service agreement with another company that was about to expire and he offered a deal that was much lower in price and service fee. The reviews on site were much, much better than the reviews that the home warranty I use now. Looking forward to a long relationship with Select Home Warranty.

Sign up and follow up phone call was quick and easy. Value seems great, and coverage is pretty extensive. Robert was easy to talk with and the 5 year locked in rate seems to be a no-brainer. No hard sell pressure and an easy setup to a contract. I am switching policies from a previous warranty company and saved money without sacrificing coverage - so I am pleased. Hopefully we won't need to use this policy but it is a good safety net in case anything should happen in the next couple of years.

So far so good. I have only had them for a few weeks. The customer service representative was very helpful. I was in need of new Home warranty since the last one kept raising my deductible and the technicians they sent were horrible. However I did notice they have a cap on claims. My hope is this is per incident and not accumulative because if it's accumulative this will be a waste of money! Will update my review if things change.

I was very pleased with what was offered and gave me options if I wanted more for my money. I didn’t feel rushed or forced into doing something I didn’t want to. Belinda was very courteous and knowledgeable. I recommend this warranty program to anyone who are serious about taking care of their home. I don’t want anything to happen to my home but I will definitely feel better knowing I am covered in case of any emergencies that may happen. I’m glad I received the referral from a friend and I will pass the same information on to my friends and family.

Excellent service, Adam did a good job for the fast service this morning. Price was good and fee. I appreciate all he did for me. please send me any more information via email if you need to. This is the 5th contract with this company. I look forward to working with Adam again at Select Home Warranty in Evansville, IN. They rate in the top five. I liked their fast service and technology for helping their clients and fixing problems that we have in our homes.

I bought the Platinum Home Warranty coverage (appliance and systems coverage). The salesperson explained the coverage and followed through with discounts and special offers by confirming via email. Several Days later, he was available to answer more questions concerning the policy. Although I am pleased with the potential coverage, I have not filed a claim. Therefore, I cannot accurately evaluate whether this home warranty business actually performs what it promises. Therefore, I cannot honestly refer a friend.

Very pleased with the knowledge of the product and the professionalism of the representative I talked with. Very friendly and courteous. Everything completed very efficiently and quickly. Company offers many covered items in the home at very affordable price. Also like the low service call rate of $45. Company appears to be committed to pleasing and retaining existing customers by offering renewals at the previous year's cost and at the previous year's service call rate. Overall, am Very pleased with Select and its services.

I am changing warranty companies after a 20 “+” year history with a competing company. I found from my initial contact to signing up, the bargain was too good to be true. I have read your reviews and am signing up in hopes of finding my warranty company now for life. Fred was an awesome customer service representative. I can’t wait to make my comparison and renew my plan for many years to come. Thanks again for everything and all your dependable services.

I would grade my experience with Select Home Warranty agents as very good. They were knowledge, prompt and professional. I would definitely recommend Select Home Warranty to my friends and family. The policy appears to be very competitive and a good value as compared to two other competitive quotations I solicited. The added discounts for AARP members, specials and extended contract was very helpful in minimizing my overall costs now that I am retired. This is critical for fixed income retirees...

Bruce helped me with obtaining an initial contract with Select Home Warranty effective June 11, 2018. He was very helpful and explained every detail of this contract before I decided to join. I did not need the services now but felt that if and when any of my items needed to be repaired for replaced if not able to be repaired, that I would have 30 days to decide if I would continue with this contract.

Great service and price. Brad was very helpful in explaining the coverages and all of the options available for service. It was quick, fast, easy to do and I will recommend to others. Lowering the service call was a nice add on.

So far my experience for Home Warranty has been frustrating. I'm hoping as time goes by the relationship gets better. It's the policy for the air conditioner that is frustrating. It's not fair as a new homeowner that I have to have documentation of maintenance at least for 2x a year. I've had to call several times to get the same questions answered. I work as a senior CSR Phone rep. So on my Job I know empathy statements and I KNOW reading from a script.

I asked for more information concerning how the buy out reimbursements are calculated. I asked that a manager call me back but that never happened. I submitted this request when I first talked with customer service and I also asked for this return phone call after I got a call back from an account specialist. I would still appreciate that a manager call me back to provide this information. I can be reached by either my home phone number or my cell phone number.

When I first Contracted with this company about more than a year and a half, I was not given a complete contract inspite of my asking repeatedly. My AC broke down, They refused to fix it. Now my Garbage disposal is broken, they refused to fix / replace it. Their excuse is the small print which was never given to me at the time of taking my money. There is no phone number to their Corporate Office in NJ anywhere so you can't talk to anyone responsible (in case there is one, I doubt it though). I need this resolved immediately since I can not use my Kitchen Sink. If they can't do anything, it is time for them to refund my money and cancel my contract. I have dealt with different Home Warranty Companies and never had such a bad experience. This must not rank above one star.

My air conditioner stopped Saturday. Tech was here Sunday but not allowed to fix it. It is Monday now, they just sent an email saying they would make a decision in 24 hours. Make a decision? It is clearly covered in my policy. So it's been three days with no answer. I live in Texas. It's 95 outside and 90 inside. I feel they are looking for a way to not cover it but haven't found one.

Service was outstanding - All questions were answered and the explanation was very clear. That the policy is transferrable made this an easy choice over other competitors. I would recommend others to review this choice of service to support their needs. I like that if I'm not satisfied with the service you will your very best to completely satisfy the customer. Thank you for taking the time explaining in detail all of the options during my call.

Select Home Warranty Complaint. A home warranty was acquired for my rental property last summer through Select Home Warranty. The warranty covers the following home system appliances as set forth in the policyholder agreement: Refrigerator, plumbing system, plumbing stoppage, microwave oven (built in), heating system, water heater, stove/oven, clothes, washer, clothes dryer, a/c cooling, garbage disposal, garage door opener, electrical system, ductwork, dishwasher, cooktop, ceiling fan.

Haven’t used service yet but customer service was great. I called and the operator individual was very genuine. I would recommend this service to another individual due to the great customer service I received. I called and they did a great job. A great job was given to me when I called to receive customer service. Thank you to everyone who helped me when I called for customer service. I was satisfied with the service you gave me. Once again thank you for your service.

Kevin was so helpful and very professional. He advised about all of the Warranty Plan available. He also offered incentives if I was interested in a Multi year contract which I took for 5 years. By taking the 5 year plan I was able to save a lot of money. I would recommend Select Home Warranty to anyone. I used to be with American Home shield but found Select had better pricing and a better service charge.

1st claim with the company. I had a clothes washer problem. I was given a repair company that did not accept their company after waiting for a call from them for over 24 hours. I had to call the repair company because there was no follow up. I then had to wait an additional 48 hours for Select Home Warranty to try and find another service company. I ended up finding my own repair company 2 days later. I received the estimate to repair the washer for over $500 and then had to wait an additional 2 days before being told they would cover $150 after I either bought a new washer or paid the $500 to have my washer fixed.

I spoke with Mr. William ** about the select Home Warranty program. William was very knowledgeable about the products and very helpful in helping me to save money and to make a decision on purchasing the 3 year program. This was a tremendous saving. I was with Home Shield Services and I was not able to lock in my rate. So I like to thank Mr. ** for his help and his assistance.

I called to get a quote only, and Adam was so great and helpful that I bought my warranty in full that same call. Adam was great. If you need a great person to help you call ext. **... Thanks Adam. I am sure that I'm in Good hands with Select Warranty. I was having a problem finding a great price with everything that I needed for my home. I was stressing out and not liking the prices that were shown. Finally I was referred by my friend to try Select and it worked out great.

I just signed up for the service today so I'm not rating the service, only the phone call interaction. Kevin was very nice and very knowledgeable and he offered me some great deals, but I felt very rushed, had to stop him at least four times while he tried to end the call and I told him I had more questions... after he had my money... and he neglected to tell me there's a $60 service fee anytime they need to come out to the home. I also noticed that two items that I asked for coverage for were not on the policy. I am now feeling a bit worried now that I have had time to investigate their reviews. I will post more once I actually use their service.

Spoke with a representative in regard to purchasing a home warranty. Representative was great a very helpful. Purchased what I needed at a reasonable price, great value. Will recommend your company to friends and family. It met all my needs and I was able to add extra coverage that was what I really wanted and needed. I'm happy with what I received.

Richard patiently answered all my questions, and I had many. He helped guide me to a cost saving five year plan. He explained the coverage very effectively. I enjoyed talking to him; he has a very good sense of humor. It was because of Richard that I bought the coverage from Select rather than a different company. Richard is an excellent salesman, and he made me feel good about spending so much money. He is well versed about the insurance coverage.

Employs dirty business tactics. I called them to make a claim. I called and told them I had a shower stoppage and bathtub stoppage in 2 different bathrooms. Select Home Warranty put them on one claim number instead of giving me 2 claim numbers even though I was perfectly clear that there were 2 stoppages in 2 different bathrooms. They did this so that now when I am trying to get them to pay what they said they approved there are loopholes so they can pay less.

So far, my experience with Select Home Warranty has been real good. There's a guy named Kevin ** and he is good to work with. I am happy with my results so far. Just started so not sure what will happen in the future, but all is well so far. I haven't had anything to break down yet but I'm sure they will come out if something breaks down. My friend, Valeri ** is the one with warranty and her air conditioner has some problems but they told me it would be 30 days before anything could be covered but that is all fair and I understand that philosophy.