Select Home Warranty Reviews

Richard patiently answered all my questions, and I had many. He helped guide me to a cost saving five year plan. He explained the coverage very effectively. I enjoyed talking to him; he has a very good sense of humor. It was because of Richard that I bought the coverage from Select rather than a different company. Richard is an excellent salesman, and he made me feel good about spending so much money. He is well versed about the insurance coverage.

Employs dirty business tactics. I called them to make a claim. I called and told them I had a shower stoppage and bathtub stoppage in 2 different bathrooms. Select Home Warranty put them on one claim number instead of giving me 2 claim numbers even though I was perfectly clear that there were 2 stoppages in 2 different bathrooms. They did this so that now when I am trying to get them to pay what they said they approved there are loopholes so they can pay less.

So far, my experience with Select Home Warranty has been real good. There's a guy named Kevin ** and he is good to work with. I am happy with my results so far. Just started so not sure what will happen in the future, but all is well so far. I haven't had anything to break down yet but I'm sure they will come out if something breaks down. My friend, Valeri ** is the one with warranty and her air conditioner has some problems but they told me it would be 30 days before anything could be covered but that is all fair and I understand that philosophy.

I have referred countless family members, officemates and friends to Select as I am impressed with the service that they provide. With all the claims I have filed in the past, Select never failed to amaze me. They always go extra mile to make sure that I am satisfied with their service. I shared stories to these folks as to how Select made me feel comfortable and gave me peace of mind of not having to spend a lot of money for home repairs and replacement of appliances.

We have 3 toilets having leaking problems. We submitted a claim online and Select contacted with us the same day. The quick response is best thing for me. The customer service is great and repair person contacted with us the next day and came to repair all issue who is very professional. He told me what the problems causing the leaking and how to repair. He spends more than 2 hours on this work. Really appreciate his work.

I heard from a fellow employee that she got this ins for her property while she travels as a traveling nurse and how much comfort it gives her. I am also looking at doing the same and I inquired about this company and received a very quick phone call with a friendly and knowledgeable agent. I have already recommended it to another friend. I look forward to doing business with this company and I’m thankful for the peace of mind.

Do not, DO NOT, get a contract with Select Home Warranty!! We have an AC unit, that has been properly maintained with all records. SWH has tried in every which way not to cover any of it, even though it is covered under their plan. After asking me to send all my records, and photos of the unit, and after 4 months, and 3 technicians later... they tell me that the outside cover of the unit is rusted. This unit was maintained on my own yearly, with records. My technician has stated that the minimal outside rust on the cover of the unit has nothing to do with the internal workings of the unit.

Select Home Warranty responded by e-mail within a few hours of filing my claim. Vean, at Select, was courteous, friendly and efficiently handled my claim. Jeff from Exact Plumbing responded the same day & had a technician out the next morning. Steve from Exact Plumbing was courteous & promptly repaired both bathrooms, checked/insured leaks in both toilets were repaired & provided a 1-year warranty on parts. GREAT GREAT JOB SELECT HOME WARRANTY & EXACT PLUMBING!!

It was a pleasure to have spoken with Abraham about my service contract issue. He helped me fix it and get me the correct coverage at great price that I was happy with. I will refer my friends and relatives his way. I feel it was a purchase that should have been done sooner, but now I am fully covered as I should have been. I hope I do not have to use it but I know it will be there when needed.

I didn't speak with anyone, purchased online. Used Select Home Warranty before though when I first bought my house. My AC wasn't working, they had a technician out to my house to fix my AC in a matter of hours last summer. I filled out a simple claim online and someone called me immediately to find source of problem for coverage and then informed me of the company coming to fix the issue. The HVAC gentleman replaced my AC compressor, and it has been working great ever since. They are wonderful.

I recently purchased a new home and thought it would be a good idea to purchase a home warranty for unexpected breakdowns on appliances etc. After shopping around, I made the decision to go with Select Home Warranty. I have not made a claim yet but the customer service I received by phone was friendly, courteous and professional. The initial set up my account was simple and easy. So far so good, I would recommend to a friend.

I have had Select for the first year in our new home. We bought additional coverage to include stand alone freezer and sprinkler system. I had to make one service call to them. They came quickly and they were able to diagnose the problem That day. Technician was knowledgeable and he was able to fix our dishwasher right away. When it was time to renew our plan, we did not hesitate to call select back.

I was very happy with the pricing and the agent on the phone was very helpful in getting me to understand exactly how my coverage is going to work. I like that I can pay month to month and cancel any time with no penalty. They also have a price match guarantee, which is really helpful in getting a good rate. Their coverage is very comprehensive pretty much covering every appliance in your home that typically breaks and could cause thousands of dollars in costly repairs. Air conditioning, washer, garbage disposal, stove, microwave, boiler, ducts, and many more are all covered. I also love the fact that you can use your own contractor format service work.

I had a very good experience with this company. With a best customer service, also they gave me a good offer, I will recommend Select Home Warranty to My friends. I would like to thanks for this customer service and good offer. Additionally They were very helpful. They answer quickly. They suggest me the best offer.

I paid extra for coverage on my sprinkler system. I’ve been with this company over year. Never had a claim. About a month ago the controller box in the garage stop working. I called up Select Home Warranty and asked to have it fixed. They referred me to a sprinkler company which I called. When they return my call they told me they had no contract with Select Home Warranty nor did they come to my area as they are further south of me. I called Select and told him this. They referred me to another company which I called but she never return my call either. This has been going to this on with Select Home Warranty nor did they come to my area as they are further south of me. I called Select and told him this. They referred me to another company which I called but she never return my call.

I received a call back from Belinda ** the same morning I requested a quote and she was very informative and helpful with the packages offered. I would recommend her for future warranties. The company offers great discounts and add-ons its beneficial to get the platinum package. I have not experienced the service/claim department. But if I need it, I hope to have a smooth transition as I had while purchasing this home warranty with Belinda ** extension **.

The gentleman I spoke to his name is Adam ext. **, was very good, polite and courteous. Gave me a great deal and kept me on the phone explaining all aspects of the warranty telling me that all the fans, dishwasher, washer, dryer, stove, stove top, Air Conditioning and hot water heater were all included in the warranty and gave me a $45 per trip charge fee instead of the $60 trip charge fee. I would recommend him.

Just wanted to say thanks again for the warranty coverage on our home. The agent Issac was really helpful and explained a lot in detail about the benefits of the multi year packages in which I ended up purchasing. I really do like the extra coverage for the roof leak, and the extra free months you get for purchasing by the year. This my second year and Although I never had a chance to use the coverage it makes the family feel good about knowing we are covered for these items that can go out anytime.

I just purchased a Select Home Warranty one year policy from Sol **, and am truly satisfied. I had been researching the option of a home warranty policy for some time now. Having narrowed my options down to three companies, including "Select," I began calling for more detailed information. I immediately received a response email from Sol, who introduced himself and provided an overview of Select Home Warranty coverage, as well as his office number inviting me to call him to discuss my interest.

They do not cover 20 year old hot water heaters leaking. This is the 3rd claim I have placed. One they covered only $67 of a $500+ bill, and two they would not cover at all. It's best to look for a different provider of home warranty insurance. I am a homeowner. I purchased this along with the home I purchased last year. They would not cover my leaking, old hot water heater and now I have no hot water and am stuck paying for their warranty and a new hot water heater.

Very easy process with friendly staff. They were very knowledgeable and answered all of my questions. It was a simple process and I was not placed on hold to speak to a representative. I was given a direct number to call back with any future questions or concerns. After calling several agencies, this one not only had the best deal but also had a great staff and easy process. I felt that if I ever needed to submit a claim that the process would be very simple in the future. I recommend this company based on the value they offered, easy process, and very friendly staff.

I have been paying on my home warranty for about a year never had to use it. When I did I made a claim on my AC paid the $75 and was told that my coils were leaking the Freon put. I knew the warranty did not cover Freon so I had someone else to put Freon in when or if they fixed it. The contractor said they would call me and let me know if they would fix it. No phone call and no email so I called for them to say it was denied because they don’t cover Freon. Ok I know this but she said because it’s a leak of Freon they don’t cover that either. What good is a warranty on your ac or your fridge and freezer they also have Freon so I guess they don’t fix those either. So out $37 a month plus the $75 they charge to come out and tell me what’s wrong with it. If I knew that I could have called someone local to do that for free and still had that money in my pocket. Well I cancelled my contract with this company. All they want is your money.

Sol was a fantastic help with all my questions and providing wonderful service. This is my first experience with this company but I feel like having Sol as a person to reference any issues then I will be able to receive my expectations from this company. He answered every question and went above and beyond to make sure I was ready to purchase this plan. Again as I use this company I feel like I will know more and have a pleasurable service agreement.

I had a pleasant call. Mr. ** was very well educated with the information he provided me in regards to my home warranty. He also quoted me the same price as the email he sent me prior to signing up. I was very pleased to have worked with him. And I look forward to working with him in the future. Most importantly, he put me (the customer) first with the opportunity to always call him if I needed anything regarding my home warranty. In my book, that's excellent customer service.

I was shopping for home warranties and Select Home Warranty was rated as one of the top warranty companies. I received a call from Jeff, representative, who was very thorough in going over the coverages with me and letting me know about discounts available if I signed up for Select Home Warranty at the time. I saved a good amount of money and received two months free of coverage. Jeff was extremely polite and knowledgeable about his company. I was impressed and am looking forward to doing business with Select Home Warranty!

I bought a policy today from Andrew and it was a great experience. He was extremely knowledgeable and was able to get me the best policy for the cost. He went through all the programs and was able to come up with a 3 1/2 year policy with 6 free months which I am extremely happy with. He provided me with his extension which I have already used with a few more questions which he answered to my satisfaction. Great representative for Select Home Warranty!

I was looking for information on Home Warranties. I spoke with Jeff ** at Select Home Warranty and was impressed with how helpful he was. He told me about services their company offers. I did not feel pressured. I hung up and spoke with my husband, then called back and was given the best deal possible. Lower than I was paying in another state. I have recommended them to family and friends. My son now has a contract. Jeff is a true professional and his company is lucky to have him.

My first experience with Select Home Warranty has been a pleasant one. My first call resulted in my choosing SHW for my home warranty. I was impressed by the promotional offers of 2 free months as well as the free roof leak coverage. The representative salesman listed the coverages and was very courteous. I was also impressed by the rating on the consumer website. That as well as the promotions help me to make the choice with SHW. I hope my follow-up experiences are as pleasant as this first one. Thank you...

Richard Zoneenee was very helpful and made it very easy to sign up. He explained the entire process and answered all my questions satisfactorily. I have recommended your service to my neighbor who will most likely sign up. I previously had contracted with American Home Shield, but was less than satisfied with their choice of service representatives. And it was very difficult to reach them. I hope my experience with you will be much better.

Rep by name of Sol so very helpful in all information needed to consider renewal. His thorough and responsive information lead me to renew for 3 year contract. Great value so appreciate the whole team. Will be referring friends - great service. I see that they appreciate repeat customers with some additional perks and discounts offered with said 3 year renewal. I would advise anyone to call and speak to one of the representative - ** Sol Account Representative.

Brad was very professional with his sales presentation and pleasant on the phone. The policy coverage was very extensive and Select Home Warranty works with the 5 star service companies in the Walhalla area. We are looking forward to a long and productive relationship with Select home Warranty over the next 5 years. It is very hard to find a good quality service company to do business with nowadays. It is a breath of fresh air when you find a good quality company.

A week ago I went online to shop for a home warranty. I am amazed in how many companies to choose from. I cannot possibly go through all of them. I decided to pick five companies, based on prices, services and coverage. I also spend quite a bit of time reading through the reviews to help me make my final choice. I went with Select Home warranty because of the overall reviews and that the pricing were most reasonable compares to other companies.

Not the same service call fee it was increased $15 and rate increased $100. the items covered list is long and includes HVAC which is a necessity. I haven’t had to use the coverage yet so do not have claims processing input knowledge yet as to how they handle the claims but it is nice to know that it will cover the costly items such as HVAC. Don't have anything else to say as I haven’t had to use the coverage yet, except there is a comfort that it is there just in case I need it.

I purchased a home warranty within a week of closing on a home. After much research I had narrowed it down to 3 companies. I spoke to each on the phone. Select gave me more options and many discounts including a 3 year rate lock. It was reasonably priced and all other aspects were comparable. Kevin was the representative I spoke with and he was very knowledgeable and helpful. I hope the remainder of my dealings with this company go as well as the beginning.

Isaac was my representative. He was very helpful and professional. I have had my policy for two years and have just renewed for another three years. This company has always come through when I needed help with my home issues. Select has helped me get my air conditioner repaired and my washing machine twice. The process to make a claim is easy as well, I usually just do an email. A representative contacts me after that.

Great customer service, great rates, pleasure to do business with. Adam, the customer service rep was very polite, and he explained everything to me in details. I would highly recommend this company to everyone that I know. Select Home Warranty has the best rates for the coverage. (I searched everywhere, and they are the best as far as rates and coverage, great customer service as well.) I will recommend this company to all my friends and relatives. Very fast response.

The renewal process was so easy. They already had all my information on file. When I balked at the renewal rate, sure enough they came up with some alternatives that were acceptable. I renewed for two years at less than for the first year I enlisted in the program. I have recommended this company to my friends and family. While I have not had any claims yet, I hope it will be as easy to file a claim and get satisfactory service when I need it.

Our representative was very professional, courteous, and knowledgeable. He explained the policy features and explained additional things that could be covered. He completed our transaction in a timely manner. To date, we have not used the policy as we are still in our 30 day waiting period. We based our purchase on cost, cost of each service visit, and length of contract. We researched several home warranty companies and Select had the best features all around.

I literally just signed up so haven't had the opportunity to use the service yet so I can't speak to that part quite yet, and obviously that is when I will know more. But for now, I requested a quote online and was just checking into it and shopping around. I had 3 different people call me with a couple hours asking the same questions and trying to get me to sign up. It was quite annoying that they didn't know I had already been contacted but nevertheless I spoke to each of them about my concerns. Ultimately the 3rd guy made me an offer that was better than the others so I jumped in. I'm hoping I didn't make a mistake but like I said I don't know how it will all work once I need a service. I'm hoping and optimistic that they will be as helpful and open as they were during the sign up phase. Crossing my fingers!!

I am switching company now due to their price and service. I did a quote online and got a call from Johnathon within 3 minutes. Johnathon covers all my questions in a very polite and professional manner. I am very happy with his service. He was very patient with me while I had to put him on hold, so I could ask my husband for the decision whether to sign up or not. I am very happy with the service.

Called and talked to Zachary who was the most helpful, pleasant customer service rep I have dealt with in a long time. He was super helpful and answered all my questions. It's because of his great attitude and treating me as if I was a respected customer that lead me to deciding to go with them on the warranty. I even had a follow up question to which he called me as soon as he got my email to go over and make sure I was completely satisfied. I would recommend this company to anyone looking for home warranty.

Working with Sol ** over the phone was so easy, positive and very polite. He very kindly explained the benefits of having this home warranty for the home I will sell. And he explained how easy it is to sign it over to our home's new owners once a sale of the home goes through. He answered each question I answered promptly with well spoken answers. He explained all the benefits of purchasing Select Home Warranty with enough accuracy that I was able to comprehend and ask further questions which he graciously answered. I would recommend this company to anyone who needs it. I will probably purchase another warranty for my new home. Thank you!

As our current home warranty started to expire we started to price around. I talked to several different home warranty companies and did not like what they had to offer. Once I talked to Abraham from Select I was sold. He answered all my questions and helped with as many discounts as he possibly could. It was great to find a Home warranty company that wanted to meet my needs. Just not with my coverage but also with pricing.

I really appreciated the helpful representative (William). He helped to save me some money by going over the many different options for payment. I also appreciated his non-rushed attitude while we were making our decision. It was very nice to not feel like he was not a pushy salesperson, while still making sure I had all of the options. I would use them again and I would definitely recommend them to my friends and family.

I wanted information about a policy and, before I could even finish typing the request form, someone called me at my home. The young man who telephones was named William. I was delighted to find that William was really kind and seemed to know the product and services offered by the company. He helped me find the right service for me. After speaking with him, it only took a few minutes for me to receive my policy.

Thanks so much for your timely service by Isaac. He understood that I was pressed for time but still shared the important bullet points in order to help me make the best decision. Great work! I will definitely use this service again for additional clients. Thanks again for the recommendations.

Belinda was very nice to visit with on the phone, she was very polite, very informative and promptly emailed the new policy to me. She explained the free roof leak repair and that a professional roof repair person will come out and repair the roof. She explained the costs and that the company has summer specials for three year and five year plans and broke each plan down. Belinda explained the various costs and discounts. I look forward to having the coverage in case anything goes wrong in the next year.

The person on the other end was very helpful. Look I love all races am Mexican but I had to be very quiet to understand this person's accent. His English was hard to understand. I made a second call and this person was worse. Am sorry I feel bad about this but in the long run it's not fair for the customer to have to ask the tech to repeat himself. Thank you.

We have not actually used their service yet. We signed up a couple weeks ago and are in a waiting period because our previous warrant had expired 10 days when we signed up. After entering our information online. I continued to get robocalls 3 times a day for a week. It was ridiculous and although I kept asking them to take my name off their call list, it continued. After I threatened to cancel the plan I had already purchased if they did not get the problem corrected, they finally got it right. Not off to the best start.

We had our furnace fix. They would not cover normal charges and we were disappointed in their customer service. I’m not sure that I will renew with this company. I called in a few times and they had no clue about the order. You need to check out what other company’s offer. This place is probably my last pick for a warranty company. Truly a horrible experience. Try another company so you can get the most for your money.

I found Adam to be professional, polite and well versed on the subject matter (New Contract). He made sure all questions were answered and explained thoroughly. It is my hopes that my initial experience with Adam is indicative of what my entire experience will be with this company. It is important to me that services that I pay for live up to my expectations. There are stories all too often that cast a dark shadow on the service industry. When faced with an emergency or mechanical breakdown the last thing needed is a shoddy service provider. I truly hope that this will not be my experience.

Just signed up for a home warranty. Rep on phone was helpful. Pricing was good. Review all exclusions is important. Rep on phone was cordial and advised of different pricing options. I was told contract would be sent via email shortly and it was. Contract is four pages so do read it. I was surprised it excludes a tankless hot water system. So advise contract is read closely. I was looking for something that also covered a tankless water heater so keep that in mind. Also, I May want to add on a coverage for a learn irrigation system. A lot of components with an irrigation system so that will probably be of interest.

The service from SELECT Home Warranty was fast and friendly! All my questions were answered in a professional and timely manner. Michael ** was great! He answered my questions with respect and quickly. The warranty covered all my concerns. The home is 12 years old and appliances are not brand new. Have this coverage gives me the peace of mind that my home is secure from whatever time may bring. I feel confident that my home is protected no matter what the weather brings including wind, rain, or snow. Fast service at a GREAT price!!! THANKS for your service!!!

Interaction with your employee - He was very friendly and courteous. He got to the business at hand. After I had discussed every part and the benefits of the contract, I made my decision without any confusion. I appreciate his knowledge and fairness in giving me the different aspects of what he had to offer me. Very good dialogue between us. Have a blessed day. I will look forward to doing business in the near future with your company. Not from a negative standpoint but from an affirmative position relationship.

3 year long appliance coverage. Representative was helpful in getting me the coverage that I wanted at a price I could afford. Exclusions were less than the other policy that I looked at. Also included coverage for my well. Explained that coverage wouldn't begin for one month and that a technician would be sent within 24 hours to fix anything that I had a problem with. Also If they couldn't fix it they would replace it with a similar make or model.

The CSR I spoke to when I contacted at Select Home Warranty could not have been more helpful, professional, or informative. He presented the information in an organized and easily understood manner. I was impressed by his knowledge of the product and with the service I was offered and opted for the 4 year contract. Based on the initial contact I had with Select Home Warranty I will have no problem referring their company to family and friends. In fact, I have already urged my son to contact the company.

Select Home Warranty was easy to sign Up for. Once I had received their quote, someone from their company immediately called me and we discussed the plans and I signed up. I haven’t had to use the service yet, which is always a good thing, but it is comforting to know they are there for you. The price was within my budget and the people seemed very nice and knowledgeable of the products they are selling. I feel very secure with this company even if I hope I never have to use them.

The customer service rep I spoke to explained the renewal dates for both policies I have and offered some discounts to renew early as well as extra months coverage. It was helpful information and allowed me to make the decision to renew both policies. The renewal dates were somewhat unclear to me but the rep took the time to explain how the extra months work and when the policies need to be renewed to get the extra savings and discounts.

Policy set up was easy and account representative was very helpful. I appreciate that I could get things arranged while on my work break. Andrew was very professional and supportive in providing options for my consideration.

Answered all of my questions completely. Great price. Would recommend. Great reviews. William was personable and patient with my questions. Detailed descriptions of what the policy covers and how to claim. Assured me that there would not be a problem they couldn't fix. I was shocked at how many things this policy covers. This is the better than an appliance plan. You would have to purchase each individually to get this kind of coverage.

Adam was wonderful at assisting me! He explained all of the options for coverage and located discounts for me! I would recommend him to a friend. It only took one phone call and he was very thorough and helpful. The options he presented were very helpful and he provided options for me to choose from. He made me feel comfortable with my decision to go forward with purchasing a home warranty. I would definitely recommend him to others in the future.

My experience was good. I had the pleasure to be helped by Adam. He was very professional and helpful. He explained everything and answered all my questions. The transaction was quick and easy. I do hope that if I have to make a claim, that that will go just as smooth.

It is so human nature that when something fails they get to bad mouth and tell everyone about it, but if they do something good, sometimes we never even hears about it. Anyway, for a change… I would just like to thank Select Home Warranty for being a reliable company to me and my family. Never did they have let us down. They have been professional and prompt with all the claims I had placed.

Renewed policy. No problem. Satisfactory service. ADAM was very helpful explaining everything including the discounts we would receive. He answered my questions promptly and satisfactorily. I have no complaints.

My experience with Select Home Warranty has been very satisfying. They are prompt. The coverage is excellent and the customer service is very friendly. I would definitely recommend Select Home Warranty. As a real estate professional I have to be able to know that my clients are well cared for. I feel that Select Home Warranty offers the types of coverage that will protect my clients at a cost that is hard to beat. Also, they include lots of extras including extended coverage period and lower service fees.

I have already told some of my friends and co-workers I feel confident some of them will be calling to switch from their current warranty company. I reviewed other companies before deciding to use Select Home Warranties. So far I am very satisfied with my decision. Hopefully I will not need to have services done in my home but if I do I will have a better idea on how well customer service reacts and follows up to the situation.

Select’s manner of providing great customer service can be seen on how their people assist us, clients. Their technicians are mostly humorous and easy to work with. Very knowledgeable with what they do. They also do small things which for me as their client has a huge impact to how I see my future with the company. Small things like, coming on time, calling before the scheduled appointment, cleaning the work area after they fixed the problem, explaining what the process is or why there was an issue while doing the work and even as small as smiling at me assuring me that after the work is done everything will be ok. As Select’s client I am proud that I have these people in my circle.

They helped out but I had to find my own company which was 25 miles from me. I was told they couldn't find one and I am 71 years of age not familiar with the area wife hometown. But this one employee stayed on the line long enough for me to explain to her what my problem was and not hang up on me and she gave me her extension to call the next time so I thank her for that help and I don't think I got credit for the months. I was supposed to receive free last year.

I have a pleasant experience with Select last month. My daughter visited me and stayed for a week. During her stay she noticed that there is a noise coming from my dishwasher. At first, we thought that we just need to clean it. But after cleaning it, the noise became louder. That’s when I decided to call Select. I spoke with Amanda, a very nice phone person and was able to set an appointment the next morning. True to what Amanda promised, Jeff a repairman came that morning and after diagnosing the problem with the washer, he came to a conclusion that we better replace it. He called the office and asked for an approval for a replacement. My daughter was amazed as to how my claim was handled. Last week, I learned from my son in law that my daughter signed up with Select.

We are nearing the end of our first year with this company and Jim ** called a week ago or so and I was very busy so he set up appt. dates to call and was very easy to work with, did not bother me, pleasant got to talk to. He just was there when I finally had time. We had a recent minor claim and it was handled as fast and easy as I hoped. We will continue with this company and recommend to friends, thanks.

I haven't had to use my home warranty yet. I might have to use Select Home Warranty this year. I feel better knowing I have Select Home Warranty is a gives me peace of mind just in case I ever need it should something ever does break (like the a/c or the fridge goes out or my washer and dryer stops working or a water pipe burst a drain gets stopped up). Just knowing I'm covered is a good feeling.

Spoke with Mike, very nice man. He called while I was driving and took the time to ensure that I understood everything, I do not know how the company rates but I am sure I will find out. My hopes is that they provide good service. While talking with Mike he let me know about my options of getting more time at a better rate. Decided on the 3 year program plus 9 months for signing up now.

Got the best rate for the high value Peace of mind. I can rest assured that I will save thousands when and not if I need repairs or replacement, great customer service experience, representative was friendly, helpful. Glad home warranty is and will be there for me 24/7/365. I recommend home warranty to anyone who wants peace of mind, no worries, fast service, on time and plenty of service people in my area to take care of my needs. Thank you so much.

I have been extremely pleased with my services received and would recommend Select Home Warranty to my family and friends. Their customer service is superior and the deals they can offer are unlike anything out in the market. The protection I have been given in my plan gives me the peace of mind and one less thing to worry about for my home. I called other companies and couldn't find the same protection at the price I am paying and upon my renewal I received the same quality and protection I had been used to at the same price.

I found Select Home Warranty on Google and as I was reviewing the information Jonathan called me. He was very pleasant and informative and explained every detail in a very calm rational way and not pushy at all. I have an MBA in Finance and so for him to get me to buy the 5 year policy was quite an accomplishment. Now if the actual service can keep up with Jonathan's level of customer service everything will be great. Well Done.

Hello. I would like to take this time to commend the service representative for his excellent customer service and knowledge of the plans this company has to offer. Not only was he polite in explaining each available plan to me, he also helped keep me line with the strict budget that I am on in order to purchase a plan with your company. I was extremely satisfied with him assisting me and getting my new plan in motion. I will also tell family and friends whom I know are home owners about your company and what it has to offer at a reasonable price.

Just signed up with Sol. He was very attentive and patient and answered all of my questions regarding various plan options based on my needs (Add on options, 1yr, 3yr, 5yr options), available discount opportunities, etc. prior to sign up. I did some shopping around and almost signed with another company but the service and value for the coverage changed my mind. I would recommend talking to Sol as he can give you much more insight and options vs relying solely on the web. Select Home Warranty. Ask for Sol.

Grateful to Select’s team who helped me the other day with our house’s electrical wiring. I have kids at home and I was afraid that those loose wirings may cause harm or worse fire, so I decided to submit a claim. When I called I told them that I need help ASAP. The collaboration Select has with the local technicians is great as I have someone who fixed those loose wirings that same day. I will definitely give them 5 stars.

Awesome company! I have been with them for 4 years now and I can say that they have absolutely overpassed the expectations we have with warranty companies. Select Home Warranty has proved themselves over the years for having competent people. From those people who take in calls and emails for claims down to their repairmen, everyone is just awesome! They had been reliable, I cannot say anything more. I will recommend Select Home Warranty anytime.

Abraham was knowledgeable and left me with a great understanding of Select Home Warranty. Abraham allowed me to make a informed decision of whether this would be beneficial for me. I have looking for a home warranty for my home and with the help of Abraham this project has been completed. I wish all companies would have sales reps like Abraham. I will not have any resolve in recommending Abraham to in the future to someone looking for a home warranty. Thank you for a job well done!!

I have been working with Ron to renew my SELECT HOME WARRANTY POLICY. He has been very helpful and patient and has taken the time to answer my many questions. Please note... if you choose to deal with one specific sales representative ask for their extension as the other sales representatives are not helpful in helping you get back in touch with your original sales representative and some are very aggressive about helping you instead. I have not had a claim yet so will wait to see how that goes... Hoping for the best though!!!

I would like to take this time to inform you that Mr. Richard ** went above & beyond. He also was able to work out a payment plan for me to be able to get the best deal possible. Very mannerable, & very knowledgeable & helped to walk me through the process. I would not have been able to get the deal that I truly wanted. He also was very reassuring to say the least. I would definitely recommend this warranty program to others. Thank you Mr. **.

They were very quick and professional when signing up for my home warranty. The customer service gave me 18 year anniversary discount. I was happy to receive because it lower the amount I will have to pay when I have to get something fixed so thanks a lot. He also was very polite in explain and breaking down all the items that the warranty covers. It's my first time trying a home warranty so I was kind nervous but the customer service explains everything and assured me that they had me covered if I ran into any problems.

Very professional and rapid service, polite and patient to answer question, given information enough to have decision about repair and replacement. Given reasonable prices and fair charges on service provided, given additional option and review case in reliable manner. I would like to tell friend and family regarding benefit and saving money to have contract with Select Warranty. I have good experience with recent claim and solving problem. Given me excellent customer service and doing professional job and good feedback.

Very happy with experience of purchasing warranty through Select Home Warranty. Customer Service support was knowledgeable and very helpful in guiding me to pick the right plan and duration for our home. The call was pleasant and the representative went to great lengths explaining coverage and value in longer durations. I would definitely recommend contacting Select Home Warranty for a quote. I’ve been using another home warranty company for years and had no idea I was overpaying for less coverage.

I got a great deal from Select Home Warranty. Customer service is very good. Signed for 3 years and got 6 months free. I would strongly recommend Select Home Warranty to my friends and colleagues. Great company, great service. Select Home warranty customer service helped me to select the best policy. Again thanks to Select Home Warranty. Select Home Warranty coverage is very good, most of the furnitures are covered in my policy. Great service, great people. Thanks.

I was online requesting some information on home warranties because I was not happy with the service I received from my current coverage and company. I was called by a gentleman named Sol. I express to Sol why I was not happy with my current coverage company. Sol was very professional at answering all my questions. We then went over the coverage and options that I would be interested in. Sol was able to find me the warranty I wanted at a price that fit in my budget. Thank you.

Good service, reminded me it was time for renewal. Much appreciated. I have not found it necessary to use the plan yet but have the satisfaction that I have it to use when I need it. This company seems competitive to others offering similar service.

Brad provided excellent service and made sure that we knew of all of the options available to us as well as a military discount for multi year policies. Additionally we weren't aware of the 30 day wait. So getting the plan before closing was a good idea. This plan was competitive actually better financial option for us And we were able to get a 6 year plan For an average price per year lower than any other plan available.

Brad ** was very helpful, polite and professional. The price and coverage are excellent. When checking reviews on the net Select was highly rated. Brad was not pushy and when I asked to call him back after talking with my mother he was agreeable. He review the coverage and went through everything with me. Brad answered all my questions. it was a pleasure doing business with Brad and with Select Home Warranty and I look forward to the future

I purchased a policy in March 2018. The sales agent rushed me off the phone although I purchased the policy. I advised him to forward a copy of warranty via email and mail. I did not receive a copy until a month later with having to call every week for a copy of the policy. However, within the 30 days I had a breakdown of my ceiling fans in my bedroom and living room in which I would tend to think the issue would more than likely be electrical. I put the claim in on day 34. I received an email indicating that the claim was denied. As a result, I was truly upset and still am that I do not have electricity in my living room and bathroom.

I spoke with two salespeople. They were kind. Asking me if I had any questions, I didn't. When it can to Nathan **. He aimed to please me! He did ask if I had questions. Then he asked if I would be selecting his company. No, I'm going with someone else. Then he proceed. If I can do this would you consider his company. Before I knew it I was signing up! Yesterday and today I received three more sales calls! Couldn't understand why!?

I have just became a new client or policyholder of Select Home Warranty provider. What I can say at this time -- is that the person or salesperson we talk to was very curtsy and informed policy wise. He work out a great plan for me. I am very please. In the next six months or year, I will know- at that time- more about the company and its interiority. I am looking forward to being a customer. Thank You.

The salesperson I spoke with was very professional, able to answer all my questions in details, provided the best suggestions on how to save money by buying multi-year plan. I am very satisfied with how I was treated and with the level of service provided to me. I will definitely recommend the company to my relatives and friends. The cost of coverage seems to be very reasonable and the value is pretty high. I was using another home warranty company before, but this one has much better offers, prices, coverage, and guarantees.

It has been a difficult, confusing and frustrating experience trying to renew my policy. I was barraged with 15-20 phone calls even though I had spoken to 2 agents, Issac and Abraham and received different offers and conditions from both of them. It frustrated me that I could not send a check as I did not want to use my debit/credit card as we are selling our house and I do not want the possibility of being bound to further payments.

This is the great insurance company. Awesome customer support. Full compassion for their customers who are going through difficult times in their lives. In short, this is very much you need for yourself. We have been using It for many years. We have always had and paid for a comprehensive solution. Intact helped me a lot during my hard time. I had water damage at home and right after my call insurance guys came. They fixed my house and also pay for my accommodation. It's worth to get that insurance.

Saving money for other things instead of spending it for house system repairs is what makes me happy with Select. Spending $60 instead of $2500 for a heater problem, paying nothing for a clogged disposal issue and saving $xxx for a new dishwasher. These are just some of my savings since I signed up with Select a year ago. Yes I have had 3 claims in the past year but they were exceptionally handled by Select’s people. Keep it up Select!

My sale representative was very knowledgeable and helpful. He was able to answer all my questions intelligently. I felt very comfortable and at ease signing up for the home warranty. The process was quick once I accepted and agreed to the terms of the home warranty. I was pleased to find out I was getting a discount and it would be locked in for year. I feel confident that this company will be wonderful and quickly solve any problems that occur in my home.

We requested information about Select Home Warranty and what the coverages were and received an email and call back within 5 mins of the request. Once we decided to move forward with the coverage it was only a matter of about 5 min and we were finished with signing up. I have not had to use any of the services yet but I have been told by a friend that has and they are completely satisfied with the promptness and quality of service that they have had. I have already recommended them to several of my friends.

I wish someone would've fully explained what you covered in full detailed verse. Just give me the money. Not sure if my appliance will be covered and I don't think I should have to wait 30 days to be covered when I paid full price for the warranty. I need the appliances. It's an emergency now. I just a have to wait and I paid all the money that need to be paid. Not fair.

With all the suspicious scams and gimmicks online taking advantage of consumers I was a little nervous purchasing a plan that I heard of from the internet. I have spoken with a few customer service representatives since I purchased my plan earlier this year and each time the representative was very polite and able to assist me and provide information promptly. They have made the purchase of the plan very easy online and it appears the claim process is simple as well. I would definitely recommend the service to friends and family members to protect their home!

Person I spoke to on the phone was very helpful. I got a good deal as he let me know the discounts for getting a three year contract. I received military discounts and also senior discounts and 6 months free. I will recommend your company to my friends and family. I was also happy that roof leak was included in the services. My contract will go into effect on June 1st and hopefully all will be well when I need to use you.

My rep... Sol ** has been a great help to me in the decision making process of deciding to go with Select Home Warranty. He has been very patient and answered all my questions so far. He was nice enough to also explain different options to save money and get a great package. Based on my experience I will recommend him to friends. Hopefully the excellent service will continue as time goes on. Thanks again for all your help.

Sol was my contact person. He was a lot of help and did an excellent job. He was friendly and polite. Did not feel lots of pressure. I had lots of questions for him and even had to have a callback. Another company I called which was rated very highly had such poor customer service that I am glad I got to talk to Sol. BTW had to call back to add the 2nd fridge and ice maker coverage and spoke with Jason. He too was very helpful. I have already recommended your company to a friend that is looking for a policy!!!

Just purchased two days ago. Rep very knowledgeable about services, process and caps on all of the Premier Services I ordered. I received my contract via email this morning and plan on printing to review it to ensure it contains everything discussed. I spent three weeks comparing seven different warranty companies and felt this was the best for us. I am hoping that the services we ordered are NOT needed but helpful to know they are in place.

Covering home appliances and systems is very expensive, worst if the company your with has no plans but to rip you off. I was in that dilemma few years ago when I was with the other warranty company. I had to stay as I have a 2 yr contract with them. When I was on my last yr with them I started searching for a replacement and that is when I found Select Home Warranty. I made few calls to inquire and air my problems with my existing company. I was assured that they will do their best to make sure I won't have the same nightmare with them. Now looking back, I can say that I have made the right choice of moving to SHW as I have my policy with them for more than a year now and still happy.

So far, just dealing with Richard to sign up for my warranty was great and I didn't feel pressure to sign up. He gave me several options that would work best for me. I felt I got a better bang for my buck signing up for the 3 year warranty, which also gives me peace of mind that I don't have to worry about renewal for the next few years. :) Thank you for helping me out Richard!

The salesman worked with me and gave me great service and satisfaction! He was courteous and knowledgeable of the product. I was considering some other companies but he kept giving me reasons to stay. He kept telling me how much the wanted me as a customer and what they would do for me. We went back and forth, back and forth, but he would not give up. He kept telling me how much they wanted me for a customer and we finally came to a place of agreement. That’s good business.

I have had Select Home Warranty for a few years now and could not be happier!! They replaced my entire HVAC system with no questions asked, therefore when they contacted me to renew my policy I purchased the 5 year VIP plan from Andrew who was super helpful and knowledgeable. I would highly recommend this company for many reasons not just for their customer service. Thank you night for their promptness and handling all my concerns. I have already recommended this company to many of my friends and colleagues.

Polite and thorough customer service reps. Helped me take care of my service requests timely. I do like that they were able to modify my plan based off of my needs. That flexibility is very uncommon and very much appreciated. When it was time for me to request a service call, a tech was assigned fairly quickly, and the response time was timely. Due to my location, techs are thin, however, I was able to have someone at my house within a few days.

I made a couple of calls with questions about my policy coverage and limits. My calls were answered quickly. The agent answered my questions fully and was pleasant to talk to. He promptly emailed me the information that I requested. The policy information that I received was as he described it and set up so that it was easy to understand and to look up information. I was encouraged to call back if I had any more questions or concerns.

Awesome customer service. The gentleman on the phone went over the six year policy along with the 3 year option. He explained all my options as far as payment and how it would benefit me to do the long service agreement. I chose this plan and company do to coverage and options I was with another but they didn't cover everything needed in the plan. I also liked the lower deductible if we needed someone to come service the house. I would definitely recommend this company to family and friends.

Great rates and excellent customer service. I would totally recommend this company to all of my family and my friends. I was quoted great rates on coverage or plumbing, electricity, all of my appliances and advise that if they could not repair it they would replace it with a product of the same quality. I switched warranty companies because my mom was telling me about the great service that she received and the quality of work that was performed. When she called for service calls she had called about four times and each time the service was excellent.

I had been mislead by another home warranty company so when I spoke with Select Home Warranty I knew exactly what to ask. The agent was knowledgeable and very courteous as they provided clear answers to direct questions. I was very pleased with the services so I decided to purchase a policy. I feel secure that if something happens, I can call them and they will swiftly send someone in to address whatever issue I might have. That I’m itself gives me peace of mind

Updated on 5/15/2020: I called in a claim of 2 pouring leaks. Since it was an emergency, I could not wait 24 to 48 hours for a service call. I told select I called my own plumber who came quickly. While plumber was here, we tried to get authorization but no one got online from Select or called me back when I left my number. Select has emailed me that they will honor the emergency claim, so I am pleased with that resolution.

I made a payment over the phone this morning and was told I would be receiving everything regarding my agreement via email shortly after. I have not received anything from Select Home Warranty. I am disappointed and will be calling to assure I have everything in writing. If I don't receive it in writing, I will not be choosing Select for my warranty. Please see that I get it asap.

My sales rep was very helpful and friendly. He was not pushy at all. He gave me all of my options and helped to explain the promotions and discounts available. He allowed me to speak to my husband and get back to him without being pushy. I hope that I don’t have to file a claim, but I know that we will be covered in the case of something breaking. I only wanted the bigger ticket items to be covered and you all have the perfect plan available for that.

The process of researching and deciding on a Home Warranty Plan was made significantly painless and easy because of the attention to detail from Richard. My husband and I are in our mid-70's and we are counting on Select Home Warranty to be a big help when we have a problem that we can no longer address. When compared to the other warranty companies I checked into, Select seemed to offer the best all round pricing and service.

Adam was very efficient, and knowledgeable about the coverage & fees for me in deciding to become a customer. He also made sure I was aware of all current offers & discounts! He was very courteous, and his confidence in what your company has to offer is an additional incentive. I was also impressed that your company shows very high satisfaction ratings from your existing members. Especially since my present company isn't even in the top ten (though they've done a good job). I am looking forward to doing business with you, not that I want to have to call you, really! But, thank you for the peace of mind!

I feel you receive courteous and knowledgeable customer service. The policy coverage is a good value for the money. I would recommend your company to family and friends. The copay is reasonable for service calls. I received numerous calls to renew and had different incentives for purchasing. I am satisfied with your home warranty so far. I hope when it's time to make a claim that I will still be happy with your company. I left my previous company for claim issues.

Good customer service. If you are looking for something that helps you save time and money when you have a problem with appliances at home, this is the answer. The Agent explained to me my options in a very clear way. I was done with my first year coverage and did renew immediately. Good wide coverage plans options that include all my major appliances and systems. Wanted to continue with Select Home Warranty. Definitely would recommend. Thanks a lot. Five stars all the way.

We are in the process of selling our home and calling around for a home warranty to cover us while we are selling and to give to the new owner. We were put in touch with Kevin and he helped answer all of our questions and pick the right plan for us. He was very prompt, efficient and friendly. We have not needed to call for coverage yet, but hopefully we'll receive the same great customer service if we need to.

Awesome peace of mind, we had a run of bad luck with some of our appliances and Select was there to help pull our family through. Select services are reasonably priced and the service was top notch. We are also pleased to know that local contractors are utilized to perform service calls and complete repairs if needed. I also recommend if you can afford a longer contract with Select please take advantage of all their offers. Thank You.

Had a Select Home warranty policy. Requested a claim for a septic issue which I paid extra for that coverage. They were not able to find a septic company who would accept the job and it took over two months before I finally decided to call a local repair company and pay for the repair myself since they said I had that option. I didn't call sooner because I knew if I paid I'd never get reimbursed from them and I was right. They had every excuse not to pay so I cancelled the policy. Now I have to wait 30 days for more to get my money back less whatever fees they will steal from me. I can't say enough how bad they are. Do not use them.

My house had an AC problem. SHW sent a contractor to check and found that the compressor broke. It just suddenly stopped working. SHW asked for 3 years record of cleaning or else they won't cover. Although the contract does state they reserve the right to ask, they don't have to ask for it. We only stayed in the house for about 2 years so there was no way to get 3-year record and who would keep a receipt of 2 years old? We also paid the technician with cash. Why 3 years? They should just ask for 30-year record for AC maintenance. The customer service email had a conceited attitude as well.

I didn’t think I could find a worse company than American Home Shield but guess what I did. Select Home Warranty fits the bill. On my contract it states that my refrigerator is covered, I thought if they couldn’t repair it for what they determine it is worth they would replace it with the same quality as the one I have (at least that is what the salesman told me. I told him that was the reason I was leaving American Home Shield. They replace with junk.), it Select Home Warranty will only give me the cost they estimated to repair it which is $ 175.00 towards a new refrigerator. To say the least I will not be a customer of this company again. My extra 2 months is up in June. I might add the customer service representative I spoke to was rude. Name unknown.

I submitted a claim for our heat pump. I received an email stating that the claim was approved. Now comes the issue. They say within 24 hours I will receive a call to set up an appointment for service. I did not receive a call. I called the heating and repair company and they have not received an invoice. I have contacted Select Home Warranty 4 TIMES and each time they say the invoice was sent again. When talking with the heating company, they tell me this happens all the time and can take up to a month or longer - so far, I am on 15 work days. Select Home Warranty takes your money up front but does not give you any service. I am very dissatisfied and would never recommend this warranty company to anyone.

Our HVAC needed to be replaced. We called Select Home Warranty to have them come out and check it. Twice they dispatched people that do not work in the same state and it took a week for them to finally allow us to call our own company. After we called someone Select requested pictures and a maintenance order which we provided. We also gave them the maintenance report from when we purchased the house 6 months ago from inspection. They then told us they would give us only $150 unless we could produce 3 years of maintenance records. We just moved into the house and the prior owners did not give us any such records. Select said we are out of luck and they will not reimburse. The home warranty policy is worthless for new home buyers and their customer service has been very difficult, no one wants to answer your questions, and they say they can’t do anything to help. Extremely dissatisfied.

It's been 2 months and they still haven't sent me my refund check. If you file a claim, you have to show receipts showing you've had annual maintenance on your appliances for the past 3 years. If you cancel, you get deducted a lot of fees. Every time I call, I'm told they can't transfer me to a manager because they don't have the manager's direct number so a supervisor will call me back. They've said that 3 times and in the past 2 months and NO ONE HAS CALLED ME BACK.

On a cold weather in January my heating system stopped working. I called Select Home to file a claim and explained that I needed to get it back as soon as possible. My Mom way back then was sick and is currently under her treatment. The Rep who assisted me was very professional and made sure that I can get someone out within the day. Best home warranty I’ve ever had! Using this company has been one of the best decisions I made so far.

I am partial to blame (even though I am not) because I bought a Sharp microwave with poor reviews online. The unit from the expiration of the warranty had its faults. First the buttons were not responding then the thing would not get hot. When the later happened I decided to take the time to actually get some use out of my warranty. What I got was a great friendly staff and a replacement voucher for a new unit. I could not ask for better.

January was when at the recommendation of my kid sister that with my new co-op I should look into having an insurance policy on my kitchen and linens appliances. I sat on the idea for a few months and did some research. What I ended up buying was a warranty from Select Home Warranty. In the past month my washing machine wasn't producing hot water. I was sent a appliance master who told me that the line to the hose was not set up correctly! He fixed it for me and I can't believe I didn't notice this sooner.

I am a single parent. I took out Select Home Warranty for a just-in-case policy, should something fail. I had both a hot water heater issue and an air conditioning unit malfunction. For both situations they were full of excuses not to pay for repair, even though their technician said the problem was from normal use. The air conditioner, technician took ten days to get there, in the state of Florida. I had to pay for a/c window units, while waiting for them to come. The a/c was a Carrier ‘Infinity’ of which they refused to cover, even though I had maintenance records that everything was fine. I finally had to call my own tech people in both situations to have the above taken care of. So, not only did I pay for the policy, I am also out an additional $150 for two-times a technician come out to say they wouldn’t cover it. You do the science. Definitely, DO NOT use this company. It is nothing more than a money-making scheme!

Hi. Am outlining my experience on 4/2 with Select Home Warranty company and their repair department. I give them an A+ In customer phone support, A B- in scheduled appointment time and a A in the field of service provided. Overall a very respectable job and I am content with the experience in fixing my leaking toilet in a span of 7 days. We think with a few minor gripes on delays they would be a lot more dependable.

I have been trying to get my a/c unit fixed and they have taken over 3 weeks now and has not been able to get anyone dispatched. This is the worst home warranty I have ever had! The service is also terrible!

Our troubles started after a loud noise came from the refrigerator after a lightning storm power outage. First the lights would flicker oddly then the motor had a weird smell. We finally made a claim call and were given a scheduled time of visit. Larry came and told me that the board was fried and it was even amazing that it was working at all. He said since it is working somewhat to give him two days for new parts. The replacement came and all repairs were complete.

I almost never give a perfect score to a company but in this one case Select went out of there way to make every detail of my water repair quick and as easy as possible on me and my family. They started out by sending me an immediate company that would diagnose and get the hot water running temporarily. Four days later they came back in to install a new water heater. They never kept me in the dark and were patient with all my calls and worries. Simply put perfect.

I had a previous policy that came with my house from another company. It did not cover one single repair and I had to seek out a new company. Select was my finding and after thirty days I made a claim on my backup freezer which I admit was a complete 180 from the last guys. I strongly recommend them. They stood behind the repair work as soon as the warranty came into effect.

Had a claim with this company and waited 5 hours for a response. When I called back I was informed that my claim was denied because of a leak in the water heater. I never had a leak, my water just stopped working. I tried to explain that and they did not care. Never go with this company. The reviews that they have must be from people that are paid to write reviews. Also, customer service personnel are difficult to understand. Very hard accents.

If I could go back in time and select another company I would because of this. “9.1.2 You are responsible for providing annual maintenance and cleaning by a licensed technician on covered items to ensure continued coverage on such items. Select reserves the right to request prior years (3) maintenance records and/or pictures, without proper maintenance records and pictures the maximum payout on any system/appliance is up to $150.00.” So if you have no records and your a/c dies you will only get $150. Also they are slow to get you a repairman out who will work with them. On the 3rd attempt of SHW sending out a repair one finally came, unfortunately the repair has had a hard time getting SHW to authorise the repairs.

We had a claim to repair our washing machine. They didn't want to send a tech to service it so we had to get our own tech and then they were supposed to reimburse us. We have now waited over 6 weeks for a process that was supposed to take 1 week and still no refund. We have now contacted local PD and fraud dep as well as attorney generals office in their state and county to file charges. BEWARE OF THESE PIECE OF **. FRAUD FRAUD FRAUD.

Straight away within a month of my warranty coming in to effect I had an issue with the dishwasher leaking on the floor. It made such a mess that went under the floorboards and I was a nervous mess that it would warp the wood. I was lucky that after drying everything my floor was okay. SHW was the first I called and told them exactly what had happened when running a normal cycle. I waited 2 days for a call back from a hardware store who said they were 6 miles away and could come that day or the next. The following visit was very smooth. The old tube was plastic and broke. He was able to replace it very quickly and very well done work.

I had an issue a few months after purchasing their home warranty, and they never resolve nor denied my claim. After paying over $400.00 for a service I wasn’t going to get I canceled. They don’t tell you what your refund will be. Oh imagine my Surprise a few weeks after cancellation. I received a 17.52 Check. They wouldn’t approve or deny my claim after two months. Don’t go with this jankie company until you want to waste time and money while being disrespected. This company is a fraud!!!

I purchased a Premium Home Warranty Plan from Select Home Warranty in June 2017. In October, I filed for service for my dishwasher as the dishes were not coming out clean enough. Select Home Warranty flat out denied my claim since I said the dishwasher door doesn't close tightly. A month later, I filed a claim on my KitchenAid gas range oven which was not working. They again denied my claim and said since I couldn't open the oven door. I called KitchenAid and they showed me how to open the jammed door.

I Travel, had for years, and never ONCE have we had connection with knowledgeable call center person. Mar 2018, attempted washer/dryer repair, again, SHW never sent a tech that was able to repair root problem. Continuously told, wait another 24 hours with no result. Finally they said they would only cover 125 of the bill, and I had already paid co-payment. So we are out after really giving our best foot forward. I believe in the concept just not in SHW.

A couple of months ago, I was seeking a home warranty. I contacted Select Home Warranty and another company. I ended up going with the other company and about 3 weeks ago, I asked Select Home Warranty to stop calling me. They said they would. But they kept calling. I blocked the number and they just called me from another number. Today, I called them and asked them to remove my number. The first time, they hung up on me as soon as I asked them to remove my number. I called right back and told them I asked them 3 weeks ago to remove my number. They hung up on me.

Select Home Warranty never failed to impress me each time I call for help. I have done couple of service repairs and one replacement for the past 4 years. I am amazed of how they improve their services. They get better and better and contractors they deal with were just amazing! Thank you for saving me to all frustrations and headaches. I see myself as a happy customer now and for the coming years. Keep rocking Select Home Warranty!

I called Select Home to repair my washer. All my appliances are covered with SHW policy. The technician came out after the first attempt. The appointment time came and went. The tech said it will be okay from now on. I am very pleased with the result. Sometimes it may take couple of days to complete a repair. This is convenient to all homeowners like many of us. Fast and prompt service. Thanks to SHW for saving me money and most importantly saving me time!

9 days ago I called in a service claim for one of my appliances, 9 days past and still had no service. I called Select 7 times and still no service. They had excuses that they could not find a technician. It only took me 1 call and I was able to schedule a service call. The customer service was inadequate and needs either to be retrained or fired. I feel that this company is a sham and has no idea on service.

I wanted to share my experience being with Select Home for over a year now. Since I am a new policyholder, a lot of the terms in the contract is a bit confusing to me. So as a consumer I wanted to make sure that I have a full understanding of the whole policy and coverage. I called a customer service rep of Select Home and tried asking all the things that is not clear yet. She was very patience and knowledgeable. She even made sure that I understand more of what is not included to the coverage. So far I had 3 claims and all went fine.

I used to rent for three years but when my father died last year I had to go back to our home. I’m the only child and all properties was transferred to my name. I am happy that when I experienced appliance breakdown I had SHW. The policy from my father was transferable and so I didn’t have to worry anymore if I need assistance. No wonder my parents was able to maintain our appliances is because they have SHW.

About a month ago, I called SHW for a service repair for my HVAC system. The technician that came out said that it needed a new part installed and said that since the unit is in back order it may take a while before they can get it installed again. I told SHW that it is okay for me to wait since I will be in and out of the country because of business commitments. I am lucky that when I came back from a 2 weeks trip, I got a call from the tech and he said that they are ready for installation. The whole process went smooth and I’m more than happy with the result. Thanks SHW!

I bought my AC unit 2 and half years ago from a very well-known company. I thought of getting my warranty after the 2 years warranty and so I did. I’m glad that a good friend told me about how good SHW is. When I initially called them I told the rep to give me time to think it over and contemplate on what plan to purchase. He did call me back on the date and time that was set. That was one reason why I went with them because they are really serious and do what they say. I am a satisfied customer after 4 claims so far.

For the past 3 years I have been dealing with X Company but there is something I can’t accept. This is the main reason why I had to go with SHW. I called for my AC unit and they responded and fixed it. 2 weeks after the repair same issue happened and another week past it’s still the same. They sent out 3 different tech but nothing had been done. I tried to get my own tech as I know someone nearby. Only to find out that a wrong part was installed. I was very disappointed. SHW did the job RIGHT! So I will stay with them. If you want to save go with SHW.

I had tried couple of companies and it had been a frustrating experience for me and my family. Though some of them weren’t really my first choice, lot had been referred by my mortgage company. Sick and tired of all the chaos I did my research. That’s where I find SHW as one of the best in terms of pricing. When I called them I even get 20% additional discount by signing up on the same day. So far I am a happy customer. I filed my first claim last month and everything went well. Thank you SHW.

Several of my claims got approved for appliance replacement parts but the roof leak repair only covered just repairing the leak. They did not actually replace my roof to make sure that it would not happen ever again. The roofer called in said he could remove and retar just a very small section to stop the leak. It has rained heavy and I have no signs of water damage but I really hope that this works out.

I was so frustrated with my old home warranty, they were unable to fulfill their end of their contract. I have 4 small kids who were freezing in our house without heat, so I wasn't going to deal with their delays and risk my children's health. I purchased a plan with Select Home Warranty and made sure that all the things I hated from my old warranty company will not happen again. So far, so good. I have had not a single complaint with them. It seems that they are better than my old home warranty.

The odor emitted from the water line was awful. It have half the house stinking like rotten eggs. I was given a generous time for a plumber to come and take a look at it. He took a long tool with a camera and searched inside for the backup. He found that a rodent was stuck in the pipe and would have to get it and dispose of the thing. It was disgusting but he did what he had to do. I respect the job that was done.

I have a game entertainment center that is connected directly to a four wall plug. For no reason at all 3 stopped working and that is very unusual. I created a claim which took a week to process and approve for a technician. A week out an electrician was brought to my house. He found that the old electric tape was bad and the wiring lost its strength. He replaced it in under an hour.

DO NOT SIGN UP FOR THIS WARRANTY COMPANY! I had no choice through my home purchase, but as soon as my year is up I am running from this company. Put in my claim weeks ago and I have had to harass the company nonstop and the electrical work still has not been done. Of course Action Services cashed by co-pay check and then disappeared. No voicemail available and now the phone won’t accept calls. I reached out to Select Home Warranty... AGAIN... demanding my co-pay back and I have heard nothing. They say what you want to hear so their contracted companies get their money. I want nothing to do with either of these fraudulent companies. I only want my co-pay back, I was ripped off.

My AC/Heater was taking a long time to heat or cool so I called Select Home Warranty. A technician came to the house and discovered there was a hole in one of the vents. It was allowing sand and leaves into the unit. This was the only claim I ever submitted and they denied it. I was told the only thing they do with AC/heating vents is re-attach them. They do not repair anything else. The customer service person kept repeating this rule was stated in certain sections of the contract. It is certainly not on the website for their services. I wasted $400 joining Select Warranty. By the way, the contract they sent to me after I requested it is in such small font you cannot read it. You need to take it and have it enlarged.

I like calling my home warranty company when I need their help. It is not nuisance unlike my old company. I do not have to wait long on the phone before I could talk to a live person. And when you talk to them, you can hear their sincere tones and would even feel their smiles. Those customer reps sure do know how to handle their calls. And they understand the urgency of having things repaired. I had been recommending Select Home Warranty.

After a 30 day waiting period they sent someone to replace the motor on my back refrigerator unit. It stays in the garage and oddly enough it broke down during the freezing weather we have been experiencing. It took me a grand total of five days to get the part ordered and to my garage. They told me the delay was because of the part being genuine from the manufacturer. No food spoiled thankfully so I was okay with the entire experience.

I would have to say from all the companies I found online I am happily to say that I chose SHW. Two repairs were done for me in one month. The first was when I had a moisture problem due to the ventilation system of the central unit not fanning out the house. This was a very successful job and the second call I made fixed a leaky faucet that was dripping into the cabinet below.

I hated to be spending hours and hours on the phone to get my problem resolved. In different service industries, this is something that you can’t avoid but it can be prevented. It is surprising that I was able to experience outstanding support and prompt response with Select Home Warranty. Not only that they allowed me to save more money but most importantly they save me time and time is everything. I am extremely happy that I have SHW.

I was referred to Select Home Warranty from somebody at work. I've been with them for at least 4 years. It’s been pretty good. They have a good system and they answer their phones promptly and they respond in a timely manner. I would recommend Select Home Warranty because the customer would end up being satisfied with their service. When the homeowner needs a service to be done, they get it done in a timely manner.

I have been with Select Home Warranty for 4 years or so. I didn't know of another home warranty provider at that time. So far, the platinum plan where they come out and fix things has been very good. I have no plans of ever changing my home warranty. I have everything I need. The service of Select Home Warranty is very good. If you talk to someone in Select Home Warranty, they are very courteous and warm.

Select Home Warranty is awesome. They offer a lot of protection and give me peace of mind. They are prompt when I call and delivers what they promise. They answer calls before you can even hear it ring and they are open 24/7 that's why even emergency issues can be process overnight. I have Select Home Warranty for a long time now and they are very good. I have nothing bad to say against them.

The best part of having a home warranty policy is Security. A Company that you can depend on and is willing to help you when you needed assistance. I have Select Home for the past 3 years and so far happy with how they took care of all my claims. I never had any issues with filing claims and working with their contractors was good. Select has been consistent in the past years providing nothing but quality services. Great experience with Select Home.

Lately my microwave is making a weird noise and seems like the temperature is not working properly. I called Select Home for a tech to come out and check it out. The process of filing the claim was done on a timely manner. The rep who handled it speaks clearly. On the same day the tech showed up and fixes my microwave. Select Home Warranty is not about great deals but they also go great jobs. Highly recommended.

Select Home Warranty never ceased to amaze me. Yesterday late evening I filed a claim for my dishwasher, today; this contractor came out and got the dishwasher working in 45 minutes. He even advised me to have my garbage disposal check out. They never to fail to send out the best repairmen in town. I am really so satisfied how fast and responsive Select Home Warranty go about with their services. I cannot ask for more. Thank you Select.

I really don’t have a good fate in finding the right company that can be worth it for my investment money. I’ve been ripped off 3 times. But I am left without a choice because I needed to get a policy otherwise I will spend more for repair fees and frustration of finding a contractors to do the job. When I heard about Select Home offers I was a bit skeptical but I decided to give it a shot. It was cheaper than the others available. My experience so far is amazing.

I am super thankful up to this day that I have Select Home Warranty. For the past 2 years, I had filed multiple claims. As far as customer service, I could tell that this company deserves higher rating than 5. They just gone above and beyond customer service and I am grateful. The contractors they worked with were amazing. I couldn’t ask for more. Repairs and Replacement are done on a timely manner. Everything else is amazing. I have wonderful experience with Select Home.

I have had many home warranty companies over the years and this one has been a nightmare. I agreed to a 5 year contract to reduce fees paid and I paid it with my credit card. Every issue I submitted was an argument to get service. Nowhere was I ever told ANY issue would be prorated on the age of the equipment. My home was only 7 years old at the time. I have filed complaints with the BBB to assist in resolution. On my last complaint with my washing machine the cost to repair a 14 year old machine in excellent condition was 250.00. They offered me 100.00 as they said it was not worth repairing although the tech told me that it was in excellent condition.

My daughter put in a request for service on their central AC system in May of last year. Still no resolution. Were asked for three years of maintenance records, even though they had not been in their house that long. AC system still not repaired. Also, I put in for repair of a disposal in my house, had to find my own repairman since I never got a call from anyone they said would call. One company stated that they did not work with Select Home Warranty because they had not been paid for the work they did. Had to pay for the repair myself in October last year. They still have not sent me a check for the promised amount they said they would send me. NOT HAPPY.

My family tradition is we should have a time to get together despite of our busy schedules. Normally, we would go to our parents home on a Saturday morning and sleeps overnight and spend the weekend together. I have 2 siblings and my parents are both retired. So as much as possible, we wanted to be with them as often as we can. This type of practice increases the possibility of appliance break down since we always prepare for celebration every week. Worry no more if you have Select Home.

I’m stuck with the impression that getting a home warranty can be very expensive. I did my study for couple of months and did shop around to get the best one that fits my size. I have a condo unit and since I am still single, I lived alone. I don’t have that many appliances as I am pretty much very busy with my full time job. I bought my Select home Warranty October of last year and so far satisfied with the service.

20 years ago, I do not have a need for a home warranty nor do I find any value on it. But life became had on me and I have to pinch penny. I have not had any extra money to pay for any repairs. Then I bought my first home warranty, but it gave me more frustrations than help, so I have to switch from one home warranty to another. From the time I purchased a plan with Select Home Warranty, my luck changed. I cannot live without SHW, they showed me the value of a home warranty with my money's worth.

A friend of mine had a home warranty with Select Home Warranty and he recommended that I get a home warranty to help with the things in my house. So I purchased a plan from Select Home Warranty. It’s their Platinum package which covers my heating and air conditioning unit and I have benefited from having it. I have been with them for 5 years now and I appreciate how quickly they respond with my concerns. They make me feel important and that my issue is not a small thing. I have been happy with them.

I'm getting a lot more than what I bargained for. I only pay the yearly contract for a low price and I get 2 free months of service. Then everything, I mean 9 out of 10 claims that I had filed, SHW will handle it. Select Home Warranty takes cares of the expensive part of having things get repaired. As a home owner, it is a very smart thing to do. Protect your home with SHW.

Everything age with time. Same true with everything in our house. It is just good judgment to have everything protected. My friend recommended me with Select Home Warranty. And I heard from her that they are simply amazing. I took her word for it. I purchased a plan and on my first claim, boy I was not disappointed. They really are simply amazing. They had my leaking pipes fix right away and their plumber was just simply knowledgeable.

Owning and maintaining a house is not easy. Things gets broken, it is inevitable. We need to ensure that if things happen, we are well taken cared of. So I purchased a home warranty. It is mostly on the convenience of having someone look for a repairman. Select Home Warranty has proven I can rely on them. I’m quite satisfied that I partnered with them. I don’t have to waste my time looking for a plumber or a repairman.

Technician came to repair some plumbing work in my master bathroom. The claim was handled very nicely but it did take a few days to get someone here and I had to use the bathroom I had downstairs until then. The deductible price is a little steep once you make more than one claim per month. I think there should be more options with a higher premium. The Company who managed the job was professional.

I had issues in my refrigerator’s ice maker. My landlady was with Select Home Warranty and has been using them for more than a year with her multiple properties. When she called Select, they immediately set a schedule for the contractor to come out the next day. My unit was fairly new however I am not using it right that’s why it stopped working. The tech fixes the problem right away. Select Home deals with certified professional who knows exactly what they are doing. Thank you Select Home!

I put in claim about 8 months ago because my AC is blowing hot air. When the technician came out, he said that my unit is a bit old and a part is needed. I had an experience with the previous warranty I got that old units wasn’t covered by the warranty. But with Select Home it was totally different. The tech ordered the part and installed it. My Ac was repaired within 24 hours. Great job from Select Home and thank you for your contractor.

I have Select Home for more than 2 years now. I run into several issues since help of my appliances were old. Every time I call for service they would respond promptly. I did not have any issues with their response time at all. I have a full time job and it requires 12 hours of working 6 days a week. I am thankful for Select because I don’t need take another day off waiting for things to be done. When they said they would do it they would. I’m very impressed Select Home.

I have had a terrible experience with our AC unit. It was freezing up. I called Select Home Warranty for a service repair. When I dialed the number I reached the customer support and I was able to file my claim. They gave me options for the local contractors and I can decide whether who to deal with. This is why I liked to be with Select Home because they will give you options and they make sure that you get the best. The contractor who came out was able to get it back up and running. Great experience!

Our A/C unit has gone in and out of working. I am not a young man and the constant temperature heat makes me feel ill. The warranty I ordered gave me security to have a technician whenever I need and on my use of it on two occasions I just had to call and discuss the problem. Staff on the phone is always kind and thorough and Regie who you sent came with all his credentials to show who he was and that he was licensed to work. Professionalism is key in my book and you have it pat down.

For years I paid for this service but never needed them and once I did need them they failed at every issue (5 times since last Sept. 2017). I am still waiting for them to reimburse me for 3 activities they failed to even attempt to fix from last December. They also state that they have a signed settlement paper on an activity that I know I never received nor sent and they will not (after a number of requests) send me a copy of that form. They intentionally seem to delay their response and I believe that it is because they do not have the specialists available in the locations that sell their insurance in.

Select Home Warranty is the best warranty company I have used out of a total of 3 different places I ordered warranties from. I am not one to enjoy jumping from company to company but all the others just would not honor anything and made my life very difficult... From the first time I called to repair the range in my kitchen to the boiler room making a strange noise I have never once been denied service. Very responsible company.

The main reason for purchasing a home warranty was due to the intermittent breakdowns of our homes air conditioning units. On 3 separate occasions, during the first & only year I had this service, we had to wait over 3 weeks to get a technician to come to our home to diagnose the problem. On the last service request, they took so long to respond, that I elected to pay myself & then file a claim for reimbursement, as per request of CSR of Select Home Warranty. BIG mistake. I had to make 6 calls over the course of months to receive my reimbursement. I used to be a car salesman & this company makes us look like angels. The WORST CUSTOMER SERVICE EXPERIENCE I'VE EVER HAD, BAR NONE. I would never use this company again. Complete frauds in what they cover & totally unresponsive to customer requests. The state or federal government should put them out of business for misleading the public.

The plumber stood me up on the first visit and I was very angry. I called in support who said that this was isolated and I told them I wanted someone immediately. I was told that they needed to speak with management. I got a call back from a John who said this is a very rare instance and promised for the trouble he would find another company if I can hold on just till the next day and as an incentive they would directly pay the deduction fee as a one time courtesy. My second plumber was excellent and I will change my review from negative to positive.

I personally did not choose Select Home because it was part of a package deal when I bought my new home. So anyway, since I already have it I took it. On a fine Friday morning, my heating system completely went off. I was so upset and frustrated because I have two kids. I immediately called Select Home. The whole experience was awesome! The claims process was easy and very efficient. It’s a good investment.

Under the pressure circumstances I have because of juggling my whole family and a house Select's warranty plan has saved me efforts of time and energy finding a handyman. They seem to always be busy and I don't have all day searching to find someone to do even the simplest job. With this warranty I have been able to save time and money and it's the time and problems that I am most concerned about. I do give 5 stars.

I heard about Select Home Warranty through a friend. So I did some researching and saw good and bad reviews. Human nature would always check on the bad reviews and if they don’t like what they see then they solely decide on that. But for the wise people, they would really research and do their home works before getting themselves get caught into it. I called them up and was lucky enough to talk to the most patient Sales Rep. We talked over 3 hours on the phone going over what is covered and what is not covered. That guy, Tony, was very thorough, I signed up that day and guess what. I am about to renew my contract with them for the 10th year. I am very satisfied with them.

I have been using Select Home Warranty for about 4 years now and are about to renew my 5th. Through the years, I have filed a lot of claims and I am very happy how quickly they send out people to do the work orders. In all of these cases I had filed, the longest I have ever to wait for a service to be completed was 1 day. That’s because they have to order a part. None took longer than a day.

I used SHW on my rental home for five years now and after having countless successful repairs I am moving with my partner to beautiful Florida. The sales team was great in helping me transfer over my current policy to a new home owners policy and even told me that as a valued customer if anything goes wrong I do not have to wait 30 days. They noted my account over this and we thank you!

Every time I would have issues with my appliances I call Select Home for help. My parents who are retired have been having problems with their heating unit. I called for immediate help since my parents are too old to handle such situation. My claim was immediately filed and the tech came out quickly. They have been there to support us throughout the years. Select Home Service was fast and they were very professional. Great job!

I called a technician and a plumber through Select Home Warranty and they delivered. I filed a claim online through their website and they came out the next day. Filing claims has become more easy and hassle free. I’m just happy with the result. I will recommend them to my friends and family. Select has been excellent in what they do. They have helped me with all the repairs I need for the past three years. I will continue to work with Select.

The team that Select Home Warranty is very good. From the Customer Service, Billing Department, to the Repairmen… they were all fabulous and professional. Never had I had a bad experience with them. When you call SHW, you will be warmly greeted by their customer service. They will professionally take your claim and send the work order will be sent out to the most capable contractor that can do the job. This is how a home warranty should be. I recommend Select Home Warranty.