Select Home Warranty Reviews

Very easy to sign up for this warranty. Very helpful and courteous on the phone and willing to go over every question I had. We decided to go with the platinum coverage this way almost everything in the house is covered. They even cover roof leaks. Very reasonable $45 service call fee. They even offer additional items to covered in the home for a reasonable fee. With this home warranty we now have peace of mind.

Sol ** was very polite and willing to take his time to make me want to be one of your customers. Also, he gave me good understanding and was very helpful in telling me the great deals you all have. I'm very impressed with his service. I would recommend other customers for his satisfaction. I hope that this will be successful for my home service and other. As a customer, I will like to make you all a long time user if my needs are surely met. Thank you so much!

A/C was not cooling. It was easy to contact you guys, the technician came over within 48 hours and got the issue fixed, no hassle at all! I would recommend to friends and family for sure. I only paid the copay and minutes later got an email saying my claim was approved in full. He changed the “fan” part of the a/c because that stopped working. Great service! I was impressed! I was a little anxious cause it was the first time using the warranty but then I see I had no reason to be anxious cause you guys fully succeed my expectations!

I spent quite a few hours online trying to find the right home warranty coverage. After receiving a call from Select Home Warranty the choice became easy. The company representative, Adam, asked me several questions and patiently answered all of mine until I felt comfortable that I was making the best choice. I was also very excited about all of the discounts and promotions being offered as well as the flexibility provided in signing up. Thanks Adam for providing EXCELLENT customer service!

I called my Select Home Warranty today and I admit that I was frustrated about a few things. Bruce was the customer rep who answered the phone and helped to ease my frustration. He kept a cool head while I was ranting and then he made things right for me. Kudos! Knowledgeable and certified technician, prompt response... good customer service... I liked them and highly recommend to my friends and family. Thanks for the support and information provided by Bruce. Very happy at the response received from him. Again, thanks.

The person was very nice on phone. Prices less than my previous one. He explained about lower service call fees. Also that response time was quicker. I had never heard of this company before so he had to convince me. I have not needed to use my membership yet. Will be transferring to the new owners whenever the house sells. May even extend the time for them. The test will be when I have to make the first service call.

Adding ice maker warranty. I thought the person was very nice and helpful. He took my order quickly. The process was easy to do and fairly priced. I am hopeful that should I ever need coverage for the item purchased the claims process will be equally quick and easy.

The tech Martin arrived at the time he said he would. After checking the machine (broken LG washer), he informed me that the control panel needs to be replaced and he's order it. A few days later I received an email from the vendor that they would not authorize the order until the $45 service fee was paid. I called Select and confirmed with them that my renewal allowed for the 1st call at no charge. A day later I received an email from Select that the cost was more than the value of the machine and I'd be allowed $100 for repair or replacement. The vendor informed me that the part was no longer available. I had no choice but to purchase a new washer.

Select Home Warranty assigned David Martin Plumbing to fix my toilet. He did a fantastic job! I appreciate his expertise as well as his knowledge. He had a great and professional attitude. Mr. Martin called me in a timely fashion, and scheduled an appointment. He was on time for the appointment and took care of the problem. I appreciate Select Home Warranty’s recommendation of David Martin Plumbing company, and would recommend this company to others. David Martin had an excellent and professional attitude and was very knowledgeable about fixing my plumbing problem. Thank you.

The gentleman I spoke to on the phone was very helpful and courteous. He appeared to know his product and was eager for my business. His sales techniques are very persuasive. I initially was going to call back after I had time to take in consideration all the company was offering. He convinced me to sign up on the spot by offering me extra time on the policy for sliding up at that specific time. Price was very good In the coverage appears to be equally as good. I hope service if I have a need it is equally as good.

Positive experience. Associate knowledgeable polite and helpful. Explained the policy and its advantages in an understandable way. Was able to answer all my questions in a satisfactory manner. I never felt pressured to buy at any time, and was completely satisfied with his presentation. I would not hesitate to recommend this company to family and friends. I look forward to interacting with them in the future. Revived by email my contract in a timely manner and it was clear and concise and readable.

This was an excellent experience. One hopes to never need this policy, but if needed, I can only hope that experience will be half as good as the experience obtaining the policy. I will be recommending him to everyone I know. His explanations of coverage, the processes, and the company reputation were the final determining factor in selling this contract. The flexible length of the contracts made it possible for us to find good coverage that fit within our short-term budget constraints as a retiree on a fixed limited income.

Abraham explained some of the terms quite well. However, after reading the contract I believe the extent of the coverage was exaggerated. I was not aware of pro-rated coverage and policy limitations. I was told if a system failed it would be replaced with a similar system at full cost not pro-rated. Also, there are many limitations in the contract which could have been explained. Contract is good but not comprehensive. Probably provides some coverage for the expense but not enough.

We bought this house almost a year ago. It is not a new house and came with a home warranty. We viewed this as a good thing as well as something necessary. The year is almost over so I started looking for a new home warranty and reviewed many providers including our current. In the end I found that Select seemed to provide the best and most inclusive package at the greatest value. As part of the great price I was given I was also given extra months as part of the package extending the value. Personally Michael ** was my agent and I would easily recommend him as he was great to work with from start to finish.

The repairman they sent showed up, collected his $60 and said parts would be in the next week. He didn’t bother to call, his mailbox was full. I called numerous days. Finally called SHW. They told me he would call me back. After numbers phone calls between Select Home and the contractor, the contractor told me he hadn’t ordered the parts yet and needed the make and model number. Yo, they were supposed to be in a week ago. This happened numerous times. Wait times were exceedingly long when calling, I could hardly understand the representative, the supervisor was never available. Finally decided to go the reimbursement route and told they wouldn’t pay it all even though they had approved the other one for more. Will I ever buy their warranty again, No! They don't bother to check reviews of who they send out. I feel like I was conned by the repairman they sent out who never finished the job and Select Home Warranty.

Bought home owners warranty over the phone with the assistance of Rep. Mike ** who provided and professional excellent phone service. Mike followed up when I did not immediately callback as I said I would. I was concerned regarding fraud identity protection as Mike called me from a website look see I was conducting. After discussing with my wife we purchased a three year protection package. We paid by credit card for the three year coverage and I was very concerned about paying and providing my credit card information to someone I did not direct call.

I have had 2 great experiences with Select Home Warranty. I am a real estate agent and have ordered these for my clients. I feel the value you receive with all the coverage is excellent. I have ordered a 3 year warranty that was almost less than a 1 year warranty with other companies. It was a quick and easy process to order the warranty and I look forward to many other transactions with this company.

I Just signed up for multiple years going by the rating that I saw when I googled best home warranty. Couple of bad experiences with these things in the past but as far as the service end I cannot comment yet but initial contact seems promising. Good salesmanship Abraham **. No offense but hopefully there will not have to be many uses but as they say better to have it and not need it than to need it and not have.

The customer support was outstanding. The terms of the contract was clear. I felt that the coverage was well explained to me where I clearly understood it. I like the 30-day trial offer in this deal. I will be talking with friends and family about the offer you present in home-warranty. Have a policy like this does give peace of mind knowing that if something major goes out in your home that you know the coverage will be there. Thanks again for this service.

Spoke with Ron who seemed helpful and concerned, very patient. I do not see well. Received notification the next day regarding using local repair person. I am unsure of how this process will go but I am willing to try it as I would like hot water as soon as possible. The heater does not produce hot water. I light it but it will not stay lit, as I explained this to the CS representative, who was so very nice.

Bruce ** was great!! He explained everything and was very professional. We are also considering the 5 year plan, we are seniors but I need to go over that plan w/ my wife. We have been looking at many other warranty companies as I explained to Bruce and chose yours, which is a big deal because we were ripped off in the past and very skeptical, so Bruce was great answering all our questions!! Definitely 5 stars! If your company and service/policy is as good as Bruce said we will definitely be recommending you to friends and family!!

Extremely helpful sales staff. Kevin was great. Since I am planning on selling my home I was reluctant to purchase the 5 year policy. We found other options which were satisfactory to me. It was a win-win situation for both of us. I cannot comment on the service or the efficiency of the company itself as I have not filed any claims to date. I am looking forward to a pleasurable experience if ever needed. Home warranties provide a peace of mind.

Excellent care, assistance, explanations. Met all my questions and desire to fit my budget. Provided discounts as available. Associate Danial ** spent extra time giving all information needed offering a very acceptable plan. He also added discounts I was unaware of. Explained in detail how the plan will work in the years after the first year. He also told me that I can use service people of my choice from here, not just technicians that they would select from a list.

Great follow through and informative. I was seeking comfort in my choice of a home warranty service and I found it here. Although, I hope I don't need to use the warranty but it's good to have it for unexpected claims. Great professional service and friendliness. Continue to be a leader in home warranty service and treating the clients with professionalism and care. I greatly appreciate the personalized service and attention. I am hoping what I signed up for I can expect. Keep your customers in the forefront. Keep your values in the forefront.

Michael ** owner Desert Chill Air Conditioning and Heat was awesome. I described air running not cool. Hot air inside temp 8 degrees. Michael arrived from the problem, went to get the part needed, put in new part and sir was cooling house. He is great. He explained what was wrong with the unit and what needed to repair. He was aware of the urgency to get air conditioner up and running. I was so very impressed. He was very professional and explained what happened and that he was familiar with the type sir conditioner I have lol on.

I went online and researched home warranty programs and Select Home Warranty was consistently rated at the top of each list. I had no problem obtaining a number and connecting with a live person right away. I explained what I was looking for and the purpose of obtaining a home warranty and felt understood immediately. My specific representative, Adam, was friendly and helpful and made the process of obtaining a home warranty as easy as it can be for someone new to the process. I will recommend to friends in the future.

Richard ** did an excellent good job explaining the policy and answering all my questions. I spoke with yours and other company representatives with results ranging from terrible to mediocre. Richard was the most knowledgeable and patient. He made the purchase of the warranty easy and I chose Select because of his clear explanation and the professional way he handles the transaction.

Alan - Absolutely great salesman. Very knowledgeable about the services and questions that you have. He was very thorough and gave examples of what was covered on the policy and now to contact when and if services were needed. My friend was so impressed with him that she referred me and I took out a policy also. He also assured me that I could call him at his extension if I had any issues questions after receiving my policy.

I called your company with several questions about service, pricing, etc. and had a wonderful conversation with Alan **. He was very kind, patient, and helpful and answered all of my questions professionally and satisfactorily. I signed up for a service contract, and within an hour I referred a friend to him and she also signed up for a service contract! I am pleased to have peace of mind in never having to be concerned about anything breaking down in my home!

Very polite and attentive. We look forward to having a continued relationship. Recommended by a friend and are very happy to do business with this company. We did not have a good experience with their competitor and made the switch to Select Home Warranty. I feel we made the correct decision. A leader in the home warranty industry. A service network that is second to none. It's no secret why we are choosing Select Home Warranty to help manage the high costs of our home repairs.

I never buy these things for just this reason: when something breaks, somewhere in the fine print, the item is excluded. After being assured that EVERYTHING wall to wall was covered, imagine my surprise when my TV broke and it was not covered. I HATE these rip off policies. Save your money.

Kevin is outstanding! Knows his subject, personable, likable, and extremely professional! You are fortunate to have him on board! He is persistent without being obsessive, patient without being gross, and knows when to speak and when to listen! I would hire him for my own business! He really knows "the art of the deal"! I should know because that is exactly what I do in my firm. What else can I say, except to repeat that Kevin is an outstanding employee and salesperson. If you have a training program for your people, he should be promoted to a Trainer and later on to upper management. I don't know his background and experience, but I guarantee that he is going places if you don't recognize and reward his talents!

Our sprinkler system was leaking badly, requested service via phone and email to no avail. I can't get anyone to follow through. I had to fix it myself after one week of waiting. Our AC went out last week and I got no response to that service request with 100+ degree weather. I have 4 children (5 year old triplets and a 6 year old) that would be suffering from heat stroke if I didn't fix it myself and no one still has gotten back to me.

The rep (Isaac **) was very helpful and courteous. He did a very fine job. He explained all the details of the plan at length. While I was explaining the plan to my wife, Issac listened and politely corrected me if I gave my wife misinformation. He is a well informed customer service rep. I had to call back to get my order number and Issac provided that. He really is an excellent asset to your company.

Customer service with Kevin was great. He was very knowledgeable and kind. I just signed up for coverage and hoping this company is as good as advertised. I've heard about issues with many home warranty co.'s and was hesitant to purchase a plan. However, this company is one of the best rated and I like the fact that I can cancel anytime if I'm not satisfied with their service. If I ever have to call for service I will be sure to submit an updated review.

The first of June, Select Home Warranty sent a plumber to our home for a stoppage issue. The plumber accidentally put a hole in the pipe while snaking the drain. I was told by the plumber, he would contact his company who would contact Select and a repair would be made. I was never notified by Select so after a week I began to contact them through email, phone calls and filing a claim. After speaking to various people for over a month, I was told over the phone that the claim was approved and to contact the plumber.

Great service with Abraham. He was courteous and to the point. I appreciated the detail he went into and the explanation of the benefits of buying a 5 year plan. I have been bombarded with calls and emails from my plan I was on for the past year. That plan with a different company was pretty worthless - never covering anything I called them for, but trying for months to get me to renew. So today I decided to perform a web search for a different company. I realize that by entering my info - I would get a call, and was very happy with what I heard. So hopefully, the service will be great as well.

I was looking for a company that would have my appliances covered in case they break. I did my research and found Select Home Warranty with an excellent review. I email the company and received a response from Bruce ** few minutes after. He helped me through email, answered all my questions yesterday and today I decided to purchase the plan. Bruce was very patient and attentive in every email. I even received a special discount, got 14 months for $399 and a service call rate of $60. I would recommend the company to anyone. Excellent customer service!

Sol ** conducted himself very professionally in his sales presentations and discussions with me. I was at the same time conducting discussions with one of your competitor companies. These conversations at one point turned acrimonious. But Sol was calm and reasonable. At this point I would be happy to recommend Select to a friend, but have not yet had any experience with the firm as to performance. We will have to see what happens beyond the sales calls.

Received email from Abraham with Select Home Warranty. Highlighting enough information that caught my attention, enough to call and get more details. Abraham was very helpful & informed. Answered all my questions. I had already gone with another company but after talking to Abraham I cancelled that plan. Signed up with Select. Better plan, lower service call and lower yearly rate. I had already gone online & knew Select was highly rated. Also offered a great deal on going with a 3 year plan. Great Job, Abraham.

This is an excellent company that provides great warranty value. The company is great to work with and they always provide prompt replies to customer needs. This is the best home warranty company that I have ever used. This company has terrific listeners who really care about providing you with top notch service. I cannot say enough good things about this company; they will stand by you through everything you encounter with your home. They have the best local contractors who come to your home promptly to fix your issues. They always call ahead and provide updates.

Good service and fast response time to signing up and purchasing warranty. Reasonable prices with good reviews to back up service. Customer service representative was very knowledgeable and was pushy with sales to upsale packages and offer other deals, but very polite and professional. Would recommend and I am satisfied with purchase. Hoping to not ever have to use the warranty, but I am confident that if the need be, it will be taken care of in a fast and professional matter.

The gentleman we talked with was very informative. We have always had a Home Warranty with each home we've owned, as my husband is a former realtor and believes in the protection. Oftentimes we have found it difficult to get straight answers as to exact coverage details, costs, and assurance that service persons are available in our area. These concerns/questions were answered by the rep, and to our satisfaction. The price of the coverage compared very favorably with competitive numbers we had received. While proof will be in the pudding as we move forward under this contract, we always judge any service by the professionalism of the one providing the basic information on what we are purchasing, and in this case our experience was positive, and thus we committed to move forward.

I am pleased with the service. Select Home representatives was diligent in locating a local technician in my area. I have referred Select Home Warranty to many people. Having this added security makes my family feel more at ease. They have fixed my garage door and it works great. I would like to say I'm very satisfied with Home Select Warranty. The low service price is satisfactory and affordable. The technician that are sent are courteous and very informative. Thanks to all employees and management who makes this company above and beyond the call of duty.

Customer service were outstanding in resolving issue on compensation of dryer that could not be repaired. First offer was 100 dollars, then explained that the deductible I had to pay would cut into the 100 leaving 55 dollars to purchase a used dryer which is not enough to get a decent replacement. The customer service representative transferred me to retention section which offered me a fair compensation for as old as the dryer was. Great job on handling this claim.

I approached this company for a quote via email. Instead I got a call before I ever left their website. I overlooked that and the pushy sales tactics. I made an error by going ahead and purchasing the warranty (thinking the title company could just reimburse me instead of the reverse). I realize that what I did was my fault but a BIG SELLING POINT for this warranty at all was the choice to "OPT OUT" AND GET A FULL REFUND WITHIN THE 1st 30 DAYS...

Daniel ** was outstanding in helping me by answering questions and making me feel comfortable with my decision to use Select Home Warranty. I have received my documents within a timely manner. I am hoping that I will continue to get outstanding assistance. I will review my paperwork and if any questions I will get back to Daniel. When I spoke to him about adding well and septic as well as sump pump he was able to do so reasonably so that I feel more comfortable having my home covered.

The first guy that came out ordered the wrong part. It took 15 days to get that part in then only realized it was the wrong part. Second guy that came out found the problem within two seconds of walking in my door and said, "Yes the wrong part was ordered but I'm going to overnight the right part so we can get your sink fixed." That was on Friday. I have the part on Monday. He came out on Monday afternoon and install the part. Works great now.

Abraham was great. Explained everything and gave me many options. Explained the process and coverage in an easy way to understand. I had a terrible experience with our last home warranty company so it was nice to speak with someone who sounded like the care. I am hoping Select is as good a company as he advertised and we are looking forward to doing business with Select Home Warranty. We are hoping we don't need to call you bit if we do we are glad you will be there to help.

I spoke to Abraham who contacted me first before the other plans I looked at online the previous evening. He was very aggressive with his sales techniques without being overbearing. He made it clear that the company wanted my business and was willing to work with me at a price I could handle being a senior on a fixed income. I would commend him on his sales skills. I have yet to receive any paperwork from the company detailing the coverages I signed up for and the contact phone numbers for service and customer services.

Washing machine spin cycle wasn't working. Brown Appliance called. They arranged a time with me and they came exactly when they said they would. After diagnosing the problem, they called and got approval to put the part in. We were very pleased. The man who came to fix our washer, Sam, was very professional. He had the part needed in his truck and fixed the machine. All of this was completed in about an hour. He was very patient and answered all of my questions.

My name is Mike **. My wife and I own a three bedroom home in Laredo, Texas. David quickly helped me determine what plan would work best for me and made me feel like I was dealing with a professional representative and a great company. This is my first time with your company and David has promised prompt professional service should we have a claim. Also Select Home Warranty's rates are better than several other companies I compared.

The Sales representative was very helpful! He was super knowledgeable and was able to get us a great deal, considering my family and I are on a tight budget! He valued my time and ensured I was educated on all services the company had to offer. We shopped around for other home warranty companies, but friends and family highly recommended Select Home Warranty because of their fantastic customer service and responsive service! I look forward to the same service should I need to reach out when/if the time comes!

Excellent help with clear explanation of the terms of the contract, the method of reporting a claim, deductible, replacement value, and items covered. Got free months and free roof coverage added on. We look forward to three years of peace of mind. Our sales help, Zachary **, was personable, friendly and helpful, and certainly added to the comfort felt in choosing this warranty service. Thank you for your service and we look forward to working with Select Home Warranty in the future.

Select assigned my non-running A/C unit to a company that will not take their repairs because of nonpayment issues. The week my A/C stopped it was 116 degrees here. I had to pay $550.00 out of pocket to have one of the motors on my Lennox A/C replaced. I submitted my receipts and they denied the claim saying motor had no value. I have paid for 2 years in advance and want my money back. BEWARE, BEWARE, BEWARE.

I was looking online and filled out the online form. Kevin contacted me promptly by phone. Kevin ** was very helpful, answered all my questions and helped lower my rate. I received my policy promptly by email. I was very pleased with my experience and will definitely tell my friends and family about this company. I feel very good about having this coverage on things my homeowner's insurance generally does not cover. The peace of mind is definitely worth this price of the policy. Thank you Kevin.

The representative was nice and very friendly. He was able to get the policy started quickly and process my payment. He also provided information on how to report a claim and gave me the phone number to call. The representative was professional and handled the call quickly to get the service started right away. I received my policy information through email in about thirty minutes which gave me the details regarding my policy and how to process claims. Thank you.

Brad was easy to talk to. He was informative without being pushy or "salesy". He was clear and made it easy. He allowed me to call him back to seal the purchase. I am sure you all hear "I'll call back" all the time and they don't. Brad never batted an eyelash. He was straightforward and came across as someone who wanted me to get what I needed. This is the second Warranty I have purchased this year and I swear he helped with the first. He is an asset to your company.

Was shopping around for a new home warranty company. Talked to a few but was happiest with Select Home Warranty. Very well explained and lots of options to choose from and many different discounts were available. A no brainer to choose this company. Michele, the sales rep was polite, efficient and very well versed in answering my questions and described all details of the contract, discounts and prices. Payment types were offered and explained well also.

My air was not working properly. Thermostats stated higher than the thermostats set. Calls w/ Select warranty dispatched three companies within 4 week time. I finally received a company to call me back. The gentleman was here within 24. Very nice courtesy and very detail tech. I will for sure would like to see this gentleman if need to be in the neighborhood. Please Select Home Warranty keep this gentleman name. He is major name for Select Home Warranty.

Spoke to Sam regarding warranty, cost, & plans. He was very friendly and answered all the questions I had. Although this was a pleasant experience, there’s other stages that follow. Service calls, technicians assessing damage/repairs and claims. This company doesn’t have very good reviews but I am willing to give them a chance. I will be happy to review from initial service call to final work completion & claim process. Hopefully, I will not need any services.

I had the pleasure of dealing with your salesman Abraham in Gotham, NH. He was extremely helpful and explained the programs your company offers and was very patient getting me started and enrolled for my needed coverage. He was extremely professional and caring and very knowledgeable about the programs and the best deals being offered. When we had finished our transaction he then covered all the answers to the questions I had come up with regarding deductibles, service calls and how the system will work. He made my decision an easy one make and I’m sure in the long run, I will be grateful.

Johnathan made the process very quick and easy. Explained the coverage. Was able to help me with a payment. He was well spoken and confident in the information he was giving out. I was recommended by a friend, she has never had any issues. This was my first call for home warranty, I was happy it was quick and easy. I look forward to working with Johnathan in the future if I have any problems or need any assistance at all.

Bruce was very helpful and knowledgeable about the services I was requesting. He worked with me to find the right plan to meet my needs and looked for any discounts that I might qualify for. I have had home warranty plans previously, but never with this amount of coverage and such a low deductible. Even with adding my pool and sprinkler system, the policy and the deductible are much less what I paid before. Customer service by Bruce was great!

Speaking with Bruce ** today, it was a very good conversation. The company customer service training was obviously well done and well carried out. Bruce took the time to explain all the options, I chose the Platinum plan because it covered everything, and me being a senior citizen felt it was the best. Bruce knew the products offered, and he took the time to explain everything and thus made me feel very comfortable. He went through the several payment options and took the time to explain everything. I feel extremely comfortable with my choice today. Great job.

Made a few calls to different companies about getting new insurance and after all the calls, this was by far the best offer and best rate. The gentleman was clear to understand and the coverage is great, and can't beat the price, would recommend a friend. Keep up the great work. Spoke to a few of my friends who will be calling about changing their coverage once their current contract is over. I am truly looking forward to this company to serve the me in the coming up year. Thank you.

I am a Home owner, I just renewed for my 3rd year. Jim ** was really nice and professional. I would recommend Select Home Warranty. I have had good experiences with Select Home Warranty. The only home warranty company with an affordable service fee. Customer service is also good as you will speak to a person when you need to. I do suggest a speedier turnaround on the refund checks. It should not take 4 months to receive a refund check.

I called to purchase a home warranty, Mark was excellent in helping me find the right one! He was very helpful explaining all the different levels of coverage, and how much value we would get with each level we went up. He also helped us save money by mentioning that if we bought coverage for several years at once, there was a significant discount! So after everything was done, not only did we get a better plan, with a lower deductible for us, it also covers more items in, on and around our house. And finally we got it at a fantastic savings!

I spoke to a couple of my friends regarding home warranties in general and they recommended "Select Warranty." One of them in fact uses Select Warranty and is very happy with their service. The gentleman I spoke with on the phone was friendly and very helpful! I am grateful that there's a company out there that we can trust to fulfill their side of the agreement if one of our appliances breaks down! Thank you again Select Warranty!

When I first had the double billing problem with no issue resolved, I cancelled the policy. This morning I was told I had never cancelled the policy. I had an email from Select Home Warranty stating I had cancelled on July 2, 2018. I waited some time and called back and reached Eli. Within 10 minutes he had my problem solved and within 45 minutes had a new policy with revisions emailed to me. Thank you Eli.

Called to discuss new coverage and had a great conversation with all options shared. Looking to add second property soon and today's rate was guaranteed for the next house too. Did not talk much about what is not covered that people ask for, but the coverage plan includes everything we are currently covered for so that was okay. Hoping to be able to stick with this company without too many price increases or deductible increases.

David ** was very nice and helpful. Please ask to speak to him whenever you are looking to purchase a home warranty. He helped me with the purchase of two policies. He was very kind and not pushy at all. He provided answers to all of the questions I had for him. He was very knowledgeable about the rates and different types of policies available. I am glad that he helped me with my needs. Thank you David and keep on doing what you do!!!

I just received a call on Wednesday July 18th at approximately 11:00 am. the call was from Select Home Warranty company. The Select Home Warranty company sales agent requested from me that I would need to renew my policy for another year because it was going to expire in about 5 days. I renewed the policy for another year as requested. I also told the representative I had been looking for their contact number because I had a repair. My dishwasher stopped working last Friday July 13th. The representative transferred me to the claim department and I started claim number **.

Richard was extremely pleasant on the phone. He answered all of my questions and I liked that he didn't refer me to the website instead. He took his time and spoke clearly. He was extremely knowledgeable. I really liked that I got a discount. Richard did a good job of explaining all the ways I could get an additional discount. I think the price of this coverage is better than that of other companies which is what also drew me in to this company.

Contacted to get a new policy. Great team to work with so far. Very helpful in determining the needs and cost of policy. Talked to multiple service agents prior and all were very polite. Returned calls timely and not on hold for long. So far it has been a great experience. Now to the next step if policy will be fulfilled as needed. Hopefully it will be as great as it has been from the beginning.

I have been very dissatisfied with the services provided by Select Home Warranty (SHW). Service calls and all customer service issues are handled by call centers in the Philippines and very frustrating to deal with. Whatever happened to KEEPING JOBS IN THE USA??? Technicians assigned by SHW are reluctant to accept the jobs. Two or three of the assigned companies that I encountered have discontinued to work with SHW because of their unethical business practices. Authorities really need to investigate SHW for their mode of operation.

The sales rep was helpful, informative, and actually tried to get me a good deal and get me into the best matching policy for my needs. The sign-up process was relatively quick and painless, and less "salesy" than I expected, especially with regards to the competitors I have dealt with. Rates and coverage compare favorably to competitors, as well. The free months for sign up was a nice perk. I would definitely recommend Select Home Warranty.

Upon arrival the assigned repairman "Tim", he did not say I'm so and so with East Texas Plumbing, Inc Whitehouse, TX. He began his entrance into our home, with very loud banging on the door. He could have used the doorbell. He was very unprofessional and spoke very disrespectful to my husband (who is a recovering cancer patient), after slamming his tools around. He then asked where the driveway was located and was told that it was not available due to cars being parked there. He said he would have to make several trips back and forth to his van and found the entrance to be to far away from his van. (So were we an inconvenience for him.) He did repair the leak but he refused to relight the hot water heater. He proceed to tell us that to light the hot water heat it would have to be on his work order. We paid him our copayment but NEVER WANT HIM IN OUR HOME AGAIN.

On May 26th I attempted to use the warranty that came with the purchase of my house to resolve an issue with a malfunctioning water heater. First they sent me an unresponsive, incompetent plumber who misdiagnosed the problem, then they could not understand how I could be the owner of the policy (which came with the purchase of my house), then they misplaced my receipts, then they refused to send me an itemized breakdown of the proposed reimbursement... This matter has dragged on for almost two months now and I am getting my attorney involved for resolution. I am glad I did not purchase this policy myself; nevertheless I do not recommend anyone use this company and am resigned to pay for all home repairs out of pocket in the future just so I do not have to deal with these incompetents again.

When we joined Select Home Warranty we told them where we lived and wanted to make sure they had contractors in our area. They assured us they did. Our furnace went out and we called. Now we live in Southern West Virginia and they gave us the name of a contractor in Delaware... We called them back and they never would give us a local contractor. We cancelled the service in February and was promised our money back... It is now JULY and NO check. I keep asking them where it is. Sharon ** from Select Home Warranty keeps telling me they mailed it. So far they claim they have reissued the check 3 (THREE) times, and still no check. Don't do business with them. We had to pay for our furnace repair on our own and to this date have not gotten our money back.

New Membership - Too many offers, confusing. High service charge. Need to use it more. Good coverage options. Confusing service regulations. One month waiting is too long. Need more experience with the service. Customer service can be better. I don't get what happens if I have multiple issues or claims. Lower the service fee.

Air Conditioner - The customer service was the worst. I had two customer service from to lied to me to tell me that they would call me back in two hours. Never got the call. When they did send repair people made an appointment they never call or showed up. The second repair person was rude and seemed to me like I was bother him. The third repair came to finally to tell me my warranty doesn’t cover the problem. I wasted a month going back and for calling to find out they won’t cover the cost to get it repair. I stuck in my hot house in Atlanta with temperatures running 80 to 90 degrees a day. I am very hot and angry customer.

While I didn't like getting multiple emails, at least 4, and two phone calls within two minutes of filling out the website info, Nathan ** did handle my transaction promptly and professionally. They included all the discounts I'd like had already seen on the web. I have not used the coverage yet, I bought it to accompany our house that's for sale. Their prices are much better than any other company I've found so far.

Abraham ** did a great job explaining our options, addressing our questions and providing for our needs! He was very thorough and provided us with additional coverage options; however, we stayed with what we had already discussed. It is good to know that this plan is transferable if we have to move. I will recommend Select Home Warranty to others looking for a home warranty. I hope when we have an issue we’re taken care of as quickly as signing up.

I have had a lot of help from the CSR Leiko who walked me through the process and answered question. The time it takes to get some response was unsatisfactory. I had to call back after three days to check on my claim I had submitted online. I am still not resolved as I have had the work done and already submitted the invoice but have not received form for reimbursement. I am looking forward to a rapid response soon.

Sales rep was good. Gave any and all info needed. Sold me on the first call. Can't comment on the service as a just set it up but sounds good and competitive. Good promotions and service fee. Fast set up as well. Everything sounded better than my previous coverage and price was definitely better. Service time is good as long as they hold their word. Best I was told by at least 24 hours. We'll see how the service goes as far as work done.

I spoke with representative for Select Home Warranty. He was polite and direct after review. Phone conversation was very courteous and no pressure was given to buy more than one year. Though it was offered to me at the time. I purchased a policy. I have yet to need it.

Spoke with "Mike" & he went over package options. Great deal, he explained all options & deals available, re: what was covered, price packages, being locked in for a renewal price & then some free months of service. Mike was a great help, I had called 3 other companies before speaking with him. He sent me info per e-mail as soon as we were finished on the phone. He was very professional as well as friendly in his response.

Jim ** contacted me to see how he could assist me. He was able to answer all my questions and concerns as well as suggest add on coverage. My experience with Jim today makes me feel like a valued customer already. He made sure the package I picked had the same coverage from my old warranty company of 10 years. He was patient as we went back and forth checking coverage. I also like the fact that I can you out of network contractors since I have established relationships with them.

While I was speaking on the phone with a salesperson, another one called on another line. The person I spoke with was helpful in answering my questions. I believe the value for this warranty is good, but once I place a claim, hopefully I will get the same eager attention. Several discounts were offered to me which made the price better. I added pool coverage also. The copay/deductible is much better with Select Home Warranty.

I have had Select Home Warranty for a little under a year. After several denied claims for a water heater not being covered because they said it was not maintained and a Hot tub heater not being covered because they said it was not a in ground hot tub I submitted a claim on Sunday as our AC stopped cooling. A technician called on Monday morning to set up a appointment, he came out and determined the cause the same day and Select approved the claim same day.

Jim ** is an excellent salesman! He was friendly, knowledgeable and answered all my questions. He offered several options while simultaneously being sensitive to my needs. He told me about the different plans offered as well as the possible options for renewal at the end of the term. Ultimately I chose the plan that works best for my home and my budget with the help of Jim’s guidance. I would definitely recommend Select Home Warranty, and Jim, for anyone looking for a home warranty.

I did a little research and home warranties and settled on Select. I also received a great promotional discount as well as another discount totaling $200 off a year plan. I only deducted one star from my review because when the salesman called me trying to upsell a five-year plan he got pretty short with me and hung up when I told him I only wanted to stick with one year for now. Sorry bud. Hope the warranty is great though!

I did my homework and checked with the BBB and Consumer Reports before making my final decision and I decided to go with Select Home Warranty. I was a bit nervous/skeptical because this was my first home warranty purchase and I wanted to make sure I was getting exactly what I needed for my home. I spoke with a customer service representative by the name of David ** and he was kind and patient and answered all my questions in a timely fashion. The whole process did not take long at all. I would absolutely recommend Select Home Warranty.

Thanks to your rep, Bruce ** quick follow up and his answering my questions and concerns, I decided to switch to Select. I have been a customer of Service America, for several years. Recently their service and their mechanics have been less and less capable of accurately fixing a problem or diagnose the problem. I feel having local companies acting on behalf of Select, should improve the quality of service and repairs. Looking forward to Select warranty being a big improvement over past contract.

Carefully read their contract before you purchase. They have many more exclusions than some of their competitors. If you're looking for cheapest price period, then they may be your company, but be aware that the covered components are limited. Once I saw their list of exclusion, I decided to cancel (the same day I purchased). Now, 3 days later, I'm still having problems getting my money back. I've made 4 calls now, each time the person telling me that my refund is being processed. However, I've never gotten a cancellation email, and no credit back on my credit card. I'm now calling my credit card company and having them refuse the charge.

I have been shopping around for a new home warranty, and received a phone call from your company this morning. After speaking with Sam, I signed up today. Pricing seems fair and discounts are like none of the other warranty companies. Sam was helpful and knowledgeable. The process was easy, the coverage seems comprehensive and the cost was well within my budget. I like that I can use local services with a rather low deductible.

I called to pay the bill for the remainder of the year. So I would not have to worry about it!! I also wanted to know when my new warranty would be good to use if I needed to use it. Your rep was polite and did all very well. He should get a raise.

My experience was pleasant, quick and concise. Bruce ** was very courteous and took care of my needs without being too pushy. I am pleased with the customer service I received and hope that, once I actually need to use my policy, that it is everything I expect it to be. I look forward to receiving and reviewing my policy.

I found the service representative Very professional. He answered all of my questions and explained to me in terms I could understand. I would highly recommend Select Home Warranty to any new homeowners because Issac ** made the experience easy and worry free and after checking other offers I found the best choice to select was Select Home Warranty. That’s all I can say. I am highly satisfied with this service I received and the care I was given.

The associate was very pleasant and answered my questions. He gave me the breakdown on the plan types and the costs. He also discussed the 2 extra months as being free and $100 discount was also applied. He also discussed the options of an extended warranty plan for 3-5-10 years that would reduce my rates, however; I declined his offer, until I see how the first year plan works out. We also discussed My Central AC coverage, as my Condensor is outside and my Air Handler is located in the attic. He said Both were considered 1 Unit and would be covered under the Warranty Contract Period. My 30 period will Start August 14, 2018. Thank you. I spoke with representative (SOL) Sunday 7/15/18.

I bought Select Home Warranty. My AC was not working. After waited for about 2 weeks, the company sent a company to diagnose it, and reported that it needs to change compressor. But Select Home Warranty did not authorize the company to conduct the work and told me that I need to provide the maintain record. Without the maintain record, the company did not cover it. Later it only covered $200 while the total cost was more than $1600. The policy did not state that it needs maintain record. I used another insurance company before, and did not have this kind of issue. In summary, do not use Select Home Warranty anymore.

I contacted Select Home to receive my documents regarding my account I purchased on 13 June. I did receive them by email. I have not had a need to submit for any problems with my house since purchasing the warranty. Hope I never need it but at least it's there if I do. I also hope that Select Warranty is better than Choice Home Warranty in that they allowed technicians to come to the house, charge me and then be told that what I was claiming is not covered, Not good customer service.

I am happy with the service I received in setting up a home warranty agreement with Select Home Warranty, and for the follow up response to questions I had after signing up. The price is good and recommendations from reliable sources suggest the company responds well. Isaac was courteous, friendly and knowledgeable and had good answers for my questions and concerns. I contacted more than one service to set up a contract. Isaac followed up quickly and responsibly. The others didn't bother to call back.

Jonathan ** did an outstanding job taking care of us and finding a package that would fit our needs and our budget! We have the platinum package and a few add ons but are treated as though we have the highest ranking package and most important customer. There is a reason we are using the company again on our second home. It's peace of mind to know things will be taken care of and not an overly high expense compared to the unplanned issues that could arise.

After doing our research with multiple companies, we chose Select Home Warranty because they offered the best coverage with discounts for being retired military. The also offered a price match guarantee. The people we spoke with were thorough explaining the plan and how to make a claim if necessary. We received our plan details via email in a timely manner after making the purchase. We requested a hard copy to be mailed so we would have it for our files and they agreed to our request. Overall they are the best value for the cost.

Received call immediately after requesting quote online. Bruce was very courteous, professional and gave information on all plans and eligible discounts. I am a retired veteran, senior citizen and any discount or additional benefit option is always helpful in making a decision for major purchases. Bruce was very patient and made sure that I understood everything about the plan I purchased and Select Home Warranty. I now have peace of mind when there are any problems with my home systems and appliances.

I had a good experience with Select Warranty. I felt I got a good deal on the one year warranty. The price was better than I expected as compared to what I had. The personnel treated me with respect and gave me extra months for paying a year ahead, which was great! As long as I get good service and price, I will be staying with Select Warranty for a long period of time. Thank you very much!

The representative was polite and answered all my question about systems and appliances covered. He reviewed several payment options until he found one that I was comfortable with paying. I have not had a home warranty in the past and after speaking with him I thought this was a good decision. I have talked to other people who have home warranties and they have said the service techs are not very good. I was told by the representative yours are very qualified and good but that I also have the option of using my own service people if I have someone I have used and know is good.

Jim ** your representative was excellent, very knowledgeable! Jim was able to cover all the information quickly, he processed my payment, made sure I was given all the options available to meet my needs. I Did have a small problem with an air conditioning repair a few weeks weeks ago. Customer service representatives were a bit confusing. Other than that, my experience with this company has been favorable. I will most certainly recommend your company to all who may qualify to apply. Thank you very much!

Belinda was very professional, was able to answer my questions and I felt I was getting a good deal for the home warranty. I was able to get things covered that needed coverage and I didn't have to cover items that I did not even own. I was also told I can change the payment date if the date I currently have does not work which not many companies offer this. I was also told this company is w/the Better Business Bureau and that makes me feel better about my purchase today.

Abraham was easy to work with and very polite. He was a bit pushy with his sales attempts but I will not hold that against him as he was just trying to do his job. The process was seamless and easy to deal with. I look forward to working with this company in lieu of my old coverage which I was completely unhappy with! I am excited by the short turnaround time and the price was fair!

Very easy process to sign up to get the benefits that have been described by the account representative that I was able to talk with and assure me that the value received is excellent and I would be very satisfied. So far I have not used the service but looking through the documents I feel the process would be extremely easy. I am not too happy about the $100 service charge as other companies are less expensive.

Abraham was very courteous. He explained what coverage would be included. He provided a variety of time frame options. He was very knowledgeable concerning services and payment options. He quickly made another suggestion when one was not acceptable. He quickly picked up on my hesitation and provided a better option. Always pleasant and friendly. He called several times then e-mailed several times. He was very persistent but pleasant. Yes I would recommend the company because of Abraham.

My air conditioner stopped working Sunday July 8th. I contacted Select Monday morning July 9th. A claim was quickly created, but also quickly denied. I received no notification of and did not see anyone come to check my air conditioner unit. How can my claim be denied when no one was sent by Select to assess the issue? I need my air conditioner to be functioning with it being summertime in Phoenix. Select did not contact me at all except to state they created the claim and later denied the claim.

I appreciated how patient Isacc was explaining the Select Home Warranty Options were. Great explanation of how the service would work & that it can be transferred even if we sell our home. When he realized we were senior citizens, he shared a longer & more reasonable warranty. I am hopeful that this plan will work for us.

I checked out the website and sent my contact information and almost immediately I received a call from Jeff ** regarding the information. After his explanation and the "Locked in for life" price guarantee I told him I had to speak with my husband. After talking with my husband and comparing prices with our current warranty company we decided to go with Select. I called Jeff back and he guaranteed me the locked in lower price that will cover everything we previously had plus more. I hope it proves to be everything he promised.

Very helpful with figuring out the policy and giving us the best he could. He helped save me money over the year. He was also able to answer all my questions promptly and fully. If asked I would Recommend Abraham to a friend looking for insurance. Very happy and pleased with the service that I received today. I appreciated his help very much and his patience with me. He was kind and congratulated us on the purchase of our new home and understood completely that saving as much money as possible at this time was very important. Thank you again for your great care and attention.

We have had to call a couple times when our A/C unit broke and each time the service rep was professional, efficient and kind. The A/C unit was serviced quickly and we were very appreciative! The usual wait time is 24-48 hrs and yet a repair person would arrive in less than 12 hours. The coverage vs the cost is competitive and appropriate. Filing a claim is simple, you can call the company or complete a form online.

It's important to note that I didn't have the intention to renew contract with SHW at all. Representative "Isaac" convinced me to purchase a 5 year contract with an additional for year which appeared to be very economical for me. I'm hardly convinced by a marketing reps phone call to purchase a contract with future benefits for more than 2 years. As results I highly recommend SHW to my senior neighbors as I live in a 55+ community.

My negative review has NOTHING to do with the technician that came to our house. He (Chris) was punctual, friendly, and knowledgable. My poor rating is based on my experience with Select Home Warranty so far. We have owned 3 homes and have worked with 3 different home warranty companies, this company being our 4th.

The customer service rep called up to answer any additional questions about signing up for the home warranty. He gave me the option to also add the sump pump to the policy. He also asked was there anything additional he could do to provide additional customer service. He was kind and courteous in answering all the questions I had in reference to the warranty. Thanks Select. I look forward to working with you all in our future endeavors.

Working with Select has been great so far - from the quoting process on the website to the phone call for follow up, I have had all questions answered quickly and efficiently. I appreciated the confidence of the agent with whom I spoke, who had no hesitation in addressing my concerns. Although I was a little surprised by the unsolicited phone call, I should not have been surprised since the online quote process requires a phone number submission. The prices and incentives were also very enticing and helped seal the deal. They also offered pricing breaks for multiple properties.

Abraham made my ordering experience very pleasant. He was very informative and worked with me to get the best deal possible. With the current special and the discount, I was able to get a great rate. The process was fast and easy. And I do not feel like I got ripped off. I hope to have pleasant experiences in the future with Select Home Warranty. Online ordering was a little confusing, but the customer care was great.

Talking with the rep I found they were knowledgeable and very helpful. The purchasing of a home warranty with your company was simple and interesting. I do hope if and when I need a service on an item, it will be as pleasant as the experience was initially purchasing. What more can I say. I am hoping to have a long and productive association. Most of my appliances are new but they will need something I’m sure in the future.

I called to ask about the service call fee and/or deductible. My question was answered, and I received an additional discount for signing up that same day. My agent was professional and courteous, confirming reviews I had already read.

I have been with Select Home Warranty for almost a year, they are cheap and incompetent. I reported a problem with my water heater. It took them a week to get someone. I had to call several times and threaten to leave them. That’s when they sent someone, as if that’s not bad enough. They said my claim was denied, what the am I then paying them for... It’s crazy. They will steal your money and deny your claim. Don’t even think of signing up with them.

After looking online for a home warranty, I received several calls. I chose Select Home Warranty because their price seemed fair and reasonable for the coverages offered. And the sales Rep, Jim ** was professional and friendly, offering several choices and answering questions without hesitation. Obviously, I haven't tried to use the warranty yet, so I can't verify how easy it is to use. But I was assured I could transfer it to another home if I moved, to another owner if I sold my home, and cancel and get a pro-rated refund. What more could I ask for other than "free?!"

Good home warranty company is hard to find. High premiums do not guarantee great customer service and great local contractors. So far, Select Home Warranty showed me great customer service and great competitive pricing. Hope I don't need to deal with home repair issues, but if those come up, I will update my experience with local contractors that work for Select Home Warranty. Additional two months of free coverage as well as free roof leak coverage were definitely nice goodwill bonuses that help make buying decision.

After being with this company I was prompted to switch because of rate change. I went with a different company, but Select kept me in their email marketing. My old company went up on their rates thus I clicked on an email from Select and the rest is history. The rep was very helpful and offered me great service reward to come back as a customer. The discounts and incentives made the decision a no-brainer. Select Home Warranty beats them all and the service was a bonus so I'm Back!

Brad was very informative and did his best to find us the most discounts and the best going rate! The product and what it covers is what drew us to this company and Brad's excellent customer service really sold us on the product. Your reviews and renewal rate also are promising for us new home buyers. He did a very nice job of being clear and concise. Explained the product and worked with our budget. He did a fantastic job! Thanks Brad. :)

The sales support by Abraham was excellent and informative. He was able to clarify all my doubts and questions specific to my requirements. I have enrolled in VIP program as recommended by him. Now hoping not have to call them for any service to repair or replace as I just want to enjoy the appliances at my new home without any trouble. But, I will look forward to get VIP treatment from customer support as well, God forbid, if I were to make any service calls. Will recommend the company to others.

The gentleman we talked to who signed us up was Sam **. He was very polite and helpful with making our correct choices for us. He covered all your promotions and made sure we knew what you offered. He answered all our questions and concerns about all of our products. Thank you for having a very qualified sale rep.

This sales agent, Kevin, was a very professional and knowledgeable sales agent. Kevin answered all important questions that were asked and Kevin added helpful comments that explained the use of the contract. Kevin added cost savings that were important for future possible needs for future warranty needs. I would definitely recommend this sales agent and company for the service of a home warranty to my other friends and large family. This is a valuable service for all home owners. Realtors need to present this service as not only as a one year deal for the first year of a home purchase, but also as a bonus for long term ownership of any home. I am so glad I talked directly to Kevin and that he offered so many amazing options.

Richard was very patient and helpful with me. I had a home warranty policy that had previously expired with another company. The fee that they wanted for the renewal was outrageous. Richard offered additional discounts that were not detailed on the website when I began my research. After making a few comparisons, it was evident that Select Home Warranty was the best option and would provide the most coverage at a reasonable price. Getting coverage for 14 months instead of 12 is an added bonus so I won’t have to comparison shop this policy again for a while. I haven’t needed to use my policy in the past, and I do hope that Select Home Warranty has a number of reliable contractors or service companies should the need arise.

I have been assigned 4 contractors, up to this point, and all have told me that, either Select did not pay them when they worked with them, or that they had notified Select that they will not travel to my area without travel reimbursement, but yet I was still assigned them. One contractor advised me to go with a different company when my next renewal date comes up. This was very disconcerting. It's been 21/2 weeks and my toilet is still not repaired and I have a child with a chronic gastro disorder that requires him to be in the bathroom for, what can be, hours at a time, which leaves the other 3 members of the household unable to use the facilities.

Everything has been great. I selected you for your reputation and based on customer reviews. I have not required your service for repair claims, but my research shows you as being very competitively competent. You are rated as the highest in this field. All interaction has been very prompt and professional, up to now. Your service reputation has a lot to do with finding a purchaser for this covered home. He is thrilled to know his new home will be covered by you. Thank you.

Even though the needed repair (Air Conditioner) was related to the part not included in contract (and I knew that) Select Home Warranty covered half of the repair as goodwill gesture. The response was fairly prompt, good contractor selection, customer service is helpful. They tried to find a solution that would be satisfactory. Good communication. easy to contact, phone response within 2-3 minutes. they take time to go over and explain the steps involved. no empty promises. proper follow up with the status updates.

Do not... I repeat do not sign up with this company as they are fraudulent. I called in the middle of May as I was having trouble with my AC. They told me to submit a claim and someone would call to schedule an appointment... Two days later I heard nothing so I called them back and they said they were very busy and that I could call a company and they would take care of it. So I did and the AC man recommended a new unit. The Freon was gone and so was the compressor and at this point I have been without air for more than a week now so what was recommended was a new unit, the old unit was 18 years old, I also paid extra to have Freon covered in my policy.

Select Home Warranty made the process easy and the price was very competitive for the amount of coverage I received (and it fills the gaps where my homeowner's coverage does not cover me). I didn’t have my card with me, when they called. But my rep, Sam, even called me back right on time to complete the process. He even advised me on a couple of ways to save more money by signing up for multiple years. They also have the lowest service fee and locked it in for the duration of the contract. I’m confident I’ll be with them for years to come.

The technician did a great job of finding what was wrong and getting the air conditioner running and it is working great. I would recommend this tech to anyone. He was very friendly and knowledgeable.

Select Home Warranty is reimbursing me for a good portion of the cost to replace my wall mount microwave. They have been easy to work with on this claim. This is my second compensated claim this year. I had a water leak earlier this year and they paid on the claim even though I used my own plumber. Thank you for making this easy! Glad I have this coverage when I need it. I will continue to enroll in coverage as emergencies will always happen!

This is the second year in a row that I have renewed this home warranty... mostly because of the ease to do so and because Jim is so pleasant to work with. I appreciate being able to do things online and over the phone when needed. The original home warranty we started with was difficult to work with... So far things have run smoothly since we switched over. Which is why we renewed again. Thanks for the service and help... We look forward to a long future with your company and hope that those we recommend find your company as ready to work with as we have found it to be over the past few years.

Rep answered all my questions about coverage and costs. He explained things in a way that was easy to understand. He presented all other options available and other cost saving measures I might have been interested in. The value was okay and comparable to other companies. What made it a little better was getting 14 months for the price of 12. I would have liked being able to easily choose my own service tech or have a choice of what company to do the service.

BUYER BEWARE!!! Select Home Warranty is a SCAM! No water for four days in South Texas Heat! Purchased annual warranty in 2016. In summer of 2017 had well pump fail. After four days, SHW failed to find a technician to even come out and diagnose. They offered to let me find one myself. I immediately called local well service company. They were out within 2 hours and diagnosed failed pump. Called SHW with tech standing at my side, they asked him several questions, then told me to have it fixed. They had it removed and replaced by the next morning. I paid them as directed by SHW and awaited reimbursement. After no response, I contacted SHW and was asked for pictures of the old pump… It was gone. They threatened not to reimburse me without pictures. After several complaints I was reimbursed for only a third of the cost after being forced to sign a document that I wouldn’t sue them.

Select was very quick in responding to a request for a home warranty protection plan quote online. They were extremely courteous and knowledgeable in the products they represent and quickly "sold" me on one of their very best home warranty policies, merely by pointing out the true advantages of the policy protection. Their final premium price was fair and reasonable and beat out the competition on all practical levels. I was obviously swayed by the amount of items that are covered for the fee they charge. As a business person myself, I would strongly recommend this company to others. Thank you!

We just signed up for a 1 year home warranty. The price was lower than all competitors we contacted due to a July 4th special. We decided not to do a multi year plan, even though the deal was great. I hope the service is as easy as it was to sign up. The rep George was easy to work with he answered all my questions and was very helpful. There is a 30 day period before we can use the policy - fingers crossed nothing breaks this month!

Air conditioning freezing up inside of wall the radiator. I was given Veterans Home Repair Service on 6/30/18 and called, left messages all week then in 7/6/18 was told they don't work in North Carolina so now I have home repair service, no call from them. Someone please help get service. That's what the warranty is for. This is bad service.

Was extremely satisfied with Zachery. Not pushy, extremely nice. Was very patient and explained numerous times to my husband and I the information on our contract. I would recommend this company highly. In fact I am informing all of my friends to contact you. I cancelled my previous appointment with another company, which did not come close to the service I received with you. Again thank you for servicing my husband and I. Thank you, thank you, thank you.

Initial claim was entered over the weekend. Telephone number directed me to submit my claim via internet. When I called back on the Monday, they had not received or processed my claim. Apparently, 24/7 does not truly mean 24/7, There are clearly operational gaps in their system; however, once the claim was initiated, we received fast and friendly service from Hornet's Heating and Air. It's unfortunate that Home Warranty companies get a bad reputation from vendors, but with these types of operational gaps, I can understand why. Overall, the AC was repaired and copays applied.

I was looking for coverage on my house for 1 year. I was pleased with the customer rep that explained other options that were very beneficial to me. I appreciated the time he spent explaining my advantages with the coverage I paid for. Very pleased with the outcome. I will recommend this company to my coworkers and my friends about your company and its coverage that is offered. I was definitely satisfied with the conversation I had with your rep and the results of it.

I ordered service/ made a claim to repair some plumbing issues on 6/28. On 6/29, I received a confirmation email regarding the contractor who has been assigned and who has accepted the job. On 7/2, I called Select Home to informed them the contractor has not came out to repair my plumbing. On 7/5, I made another call to Select Home because the contractor still has not came out to repair my plumbing issue. On 7/5, Select Home informed me to find my own plumber and gave me 100.00 preapproval authorization. My thought, what plumber works for 100.00 dollars!

I was searching for a few days for a home warranty company that I could rely on and trust. I heard that Select Home Warranty was one of the best. Therefore I had a representative contact me. I had many questions for the representative of Select Home Warranty. Instead of rushing me and getting frustrated, I was politely given enough information to make a comfortable and confident buying decision. So far I am happy with my purchase.

I called in for a quote today and had the pleasure of talking to Sol. He was very helpful and courteous. Thanks so much! I called another company before I called this company. The price was a little cheaper, however, the customer service was horrible! I hope everything works out with this company, I’m really looking forward to their business.

Reorder was a good experience. No problem so far. Company has been fair. This is my 2nd year. I called 2 times. Both time were taken care of quick air conditioning and refrigerator. I don't have the best packages but next year I will upgrade. I feel that I can tell friend about the company and try to fave friends to switch over to this company. I will put out the word about the company and talk good about it.

Select Home Warranty is one of the best purchases I have made. I have used my home warranty three times in a year. The service providers recommended by Select Home Warranty have been local, prompt, courteous, thorough, and professional. The warranty is what it says it is: a $45.00 service fee is all that is owed, no matter the time or parts required to repair the household item or system. The staff at SHW is courteous, helpful, and prompt. I have recommended this home warranty program to friends and neighbors.

Abraham was very professional. He answered my questions and explained costs. He also explained the advantage of locking in the price. He explained that this policy would transfer to a new home if necessary. He explained the refund policy if I should be placed in a nursing home or passed away. We talked about how I could use my own repair experts if necessary. He explained that I would pay the first $45.00 of a service call.

This is literally the worst company of any kind I have ever dealt with... from their sales team to their 'customer service' to their policies... It is all awful so I would advise anyone looking for a home warranty company to steer clear of them. To summarize, the check that my title company sent them after I bought my home apparently never made it and I found out 6 months later. Conveniently, my water heater decided to go out that same week. Title company expedited another check and sent me the shipping confirmation that it was received.

I have been a customer with Select since 2017. I filed my first claim in July 3, 2018, it has been the most horrible experience that I have ever had. After filing a claim, I received an email that it was accepted, with the technician name and telephone number. The email states I should receive a call from the technician in 12 to 24 hours. A full 24 hours went by without contact from the technician. I then called and left a message on the technician voicemail. I waited all day on July 5, until 4:45PM. I then called Selected warranty, and was told 24-48 hours for a technician to contact me. As of July 6, I still had not received a call from the technician. I called back to Select, the representative then said 72 hours for a technician to contact me. At this point, it seems as though the time frame continues to get extended.

Jeff ** was very courteous and knowledgeable. Jeff ** answered my questions and explained service and pricing plans completely to ensure my choice satisfies my needs. I compared several plans and SELECT offered coverage options at an affordable price to fit my budget. I am a senior citizen and it's hard to get a plan that ensures repairs and replacements costs won't create a financial hardship for me.

My a/c was fixed fast and painless and on Friday at 5 pm so I will be cool for the weekend. The a/c tech could not have been nicer and he said he would take care of me and he did!!! I am glad they did such a good job. I will definitely recommend this service plan to my friends and family. I am happy.

Signing up was quick and easy! My rep was very helpful and did everything he could do to make sure I was well informed and happy with my investment in my home. While I hope to never have to use my warranty it is a wonderful peace of mind knowing that is there for me and my family! The value is magnificent and the payment options are truly helpful when purchasing a new home. A++ in my opinion!

We have shopped around for several weeks and found Select Home Warranty. The Salesperson made me extremely confident in choosing the best plan available that suited our situation. We chose to go with the 3 year plan. It suited our needs the most. The price was a great price with all the coverages. Having a 3 year plan will take off a lot of worry. Looking forward to establishing a great relationship with Select Home Warranty.

So far so good. When I was looking to purchase, the rep was very helpful in the information I was looking for. He was not pushy at all and even helped me save a little money when it came time to purchase. He went over all the different plans and every detail possible with each until I was satisfied. Thank you very much and I look forward to continuing to do business with this company.

I just signed up as a new customer, and the sales rep was very nice, knowledgeable, and professional. Of course, he tried to sell me the most expensive plan they offer, but when I declined, he was not pushy at all. That was refreshing. I hope our experience with any service calls over the coming year is as positive as this initial phone call. We were with American Home Shield previously, and they were simply atrocious.

Best customer service! He was polite and went over several options to best suit my needs. This is my first time buying a home and looking for home warranty coverage. He made the process very easy. With so many different companies to choose from, Select Home Warranties had exactly what I was looking for and was so easy to get during a stressful time. Thank you for making this such an easy task for my family.

Sale person was very friendly and knowledgeable about the products that are available. He offered other options to save me money in the future if I wanted to extend the warranty. He had also offered me a 15 day waiting period instead of a 30 day for any service. This company has good ratings. I'm hoping they stand by their word. If so I will most likely renew the contract in the future. And definitely recommend them to friends and family.

Thank you for calling back. I wanted home care since my husband is busy at work. It takes us forever to get thing fixed in our home. The gentleman Micheal called me back because I was working out. He made me feel that I had everything thing I needed using the platinum type warranty. The phone call made me feel like I don’t have to worry about repairs. He answered all of my questions. They were a lot. I have security that my appliances are in great hand.

Allen was very helpful. He listened to what I needed providing confidence in the product he was selling. I was apprehensive but never pressured. He held my order, added additional discounts and two months free. I was happy to know that my policy would be in place in just 20 days which provides lots of security moving into a new home. I'm glad this warranty program was referred to me. I noticed your warranty offered lots more coverage than other companies. Again Allen was knowledgeable, patient, and helpful. Great experience. Easy process!

Had a nice conversation with salesperson. Was not pressured in any way. Gave me several options. Everything was explained where I could understand. Thanks for all the help. Now to enjoy "No worry home repairs". Thanks so much! Really good to know that the turnaround time can be seven hours and I can get a hold of Select 365 days a year. Many contractors in my area. I hope I never have to use Select but if I do I hope the people are as helpful as the sales team.

Since evaluating and purchasing my Home Warranty product from Select Home Warranty, I can worry less about when a major appliance breaks down. Especially when these hot summer months are present and the air conditioning is a heavily used necessity! The copayment per visit is a manageable amount and the fact that I can file a claim twenty-four hours, seven days a week is convenient as well!

Initial sign up positive. Spoke with tech about all recommendations and they seemed to know a lot. I hope that everything continues to be positive. Given their quick response time and value the offer it should go well.

From the time I purchased this home warranty, I received nothing but the run-around. I like many others asked for a paper contract so I could clearly what is actually covered instead of relying on what SHW had stated during my conversation with one of their representatives. The first issue started when I couldn't use the warranty right away, SHW told me I had to wait 30 days before the warranty would be in effect. After waiting 30 days, I contacted SHW and continued to get the run around and ended up having to pay out of pocket for repairs that SHW stated to me would be covered, not to mention, I had to shell out more money of pocket for service fees, some coverage!?! Having a warranty from SHW is like having no warranty at all, complete scam artists.

You should be ashamed on how you do business!! I will be getting in touch with the BBB, the News media, Social media and whoever else I can spread the word on how you're scamming the people! How can you sell a policy telling people they are covered 100% but only after depreciation and what YOUR board says? And I find it AMAZING how everything is $45.00 no matter what it is!!! This is the worst experience I've ever had with any company !!

Andrew ** did an outstanding job of reselling me to rejoin Select. I had a previous contract with your company, but was being inundated by several other salespeople from your office, so I decided to "not" renew. After some time, I decided to shop around again, reached out to Select, was lucky to get Andrew, and the rest is; I resigned. Called other home warranty companies, but felt welcomed with Andrew. Having Andrew on your sales force proved to be a winning combination for Select and myself. He even took time to review the Veterans program your company offers, and also the Senior program, which I qualified for as well. I'm still considering the Veterans program, but will have to weigh some financial issues on my end before I proceed.

Was looking to get away American Home Shield. I logged on to Select Home Warranty website and got an online quote. The original quote was better but I had some other quotes from other companies I was strongly considering. Then a gentleman named Daniel contacted me via email and sent me an even better quote. We exchanged emails when I was out of the country about the coverage and when I got back to the states I called him was going to sign up for one year. After a brief conversation and Daniel giving me the low down on all the plans, I signed up for five years. Thanks to Daniel for all his help.

The customer service rep was very knowledgeable and helpful. The coverage was explained clearly with all questions answered. I will consider extending the policy based on support from the contractors providing repairs. I would be interested in any new sales or promotions which can provide additional value to the plan.

Abraham was very helpful, efficient, and professional in all aspects of signing up for the service. He reviewed all the options open to us and was very knowledgeable regarding the various plans. Since the plan won't take effect until later in the month, I don't know how response to service requests, etc, will be, but I hope that it will be as good as the excellent service we received from Abraham during the signing process!

It was a pleasure to talk to Abraham. He was thorough, supportive, and patient. He reviewed the plans with me and the services offered. He explained the services offered and the benefits. He answered all of my questions and worked with me as I weighed the options. I am recommending Select Home Warranty today to my friends. I am satisfied with my plan and the cost. I am looking forward to a good working relationship with Select Home Warranty. Thank you for assistance.

I spoke with Richard **. He is knowledgeable, pleasant and courteous. Richard answered all of my questions. I felt confident and at ease about purchasing this home warranty when I ended the phone call with him. Richard was very reassuring. I like the fact that Richard followed up with my online request and he did expeditiously, He was efficient and very persuasive. I really feel good about purchasing this plan. I am very excited about this purchase and I am looking forward to having a very successful and pleasant experience with your company.

Mike was friendly, and helpful. He explained the policy well and was pleased with the entire transaction. The coverage for the price seems much better than the other companies I compared. I am happy with my decision to go with this company. They also over several discounts and incentives for signing up for long term or paying for the entire policy upfront. I appreciated having those options so I could choose the best one for myself and my family.

I just signed for a 3 year policy with your agent Jeff **. He was both helpful and knowledgeable. I also spoke to a friend of mine, who also signed up for a three year contract. I hope this will prove to be a pleasant experience for both of us!

I received an excellent price on a comprehensive, multi-year contract. The representative was very knowledgeable and explained the plan so that it was easy to understand. The policy contract was sent immediately. The contract is complete and covers all necessary information. The representative explained the process to be used when submitting a claim. The representative gave me time to make a decision about my purchase. This approach was very refreshing and made the purchase enjoyable. I am looking forward to working with them as I have issues with my home.

Mark who walked me through what was included was so helpful. He was extremely patient as I ran through all difference scenarios with him. I was with another company before, but the coverage was not as good as Select Home Warranty was offering. The package was better and the deductible was better as well. I was able to get a great deal on it and the entire process was extremely simple. I have not used it yet, but it is very simple. I am using this for a rental home and he walked me through how the renter would call in and make a claim if they needed.

I literally JUST ENROLLED with this service so I don't have an actual service review to provide at the moment, but I can tell you that enrolling in the program was a good experience. The agent I spoke to this morning was thorough and explained the various plan options in detail along with the different term options they provide. I am hopeful that their service is as good as I expect it to be and match some of the reviews I have read on them during my research.

Very happy to have come across your company. Although we've been with FAHW for over 3 years, and for the most part have been satisfied, their lack of a more extensive network of providers has become a concern. Plus, your company offered full roof coverage, which is rare. Lastly, the monthly rate saves us almost $150.00 a year, and the free 2 months are a real help. All told, savings exceeded over $200.00! So you know, your rep was professional, friendly, and not at all a 'high pressure' order taker. So, thanks.

David was very helpful and knew about the product and helped me pick the best plan. Great customer service. He went over all the different things that were covered in the warranty plan I was picking. He also worked with me on paying for the year of service opposed to month to month. He answered all my questions to make sure I was well informed when making my decision and even told me about waiving the 30 day grace period if I had an active account so I did not lose coverage.

Service was good. Only problem is I would have liked to be able to choose a start date instead of the policy starting 30 days after I call. Each time I called people I spoke to were very nice and helpful. And not too long of a hold time.

Hello, Abrahim provided excellent service took time to explain the coverage and answer many questions I had. He explained me the 3 year option and was not pushy at all. The combination of all this I signed up for 3 year which I would not have done if this was not handled as well as it was. Thank you. I hope the actual service whenever I need would be consistent with this very positive initial experience.

My customer service representative, Brad, was very professional and helpful. He continued to ask me about my needs and provided reasonable solutions to meet them. No high pressure selling tactics. I am unaware how the actual service will stack up ut if it's any indication on the service provided by Brad I think it will work superbly. Will recommended.

Overall I was satisfied with the outcome. But one thing that I had an issue with was the amount of time it took to get my claim to someone to fix my problem (aircon unit). I had to call twice to the claim filed correctly. But once the correct company was given to me, they really nice and concerned about getting me set up to get fixed. Once the guy came out I was very informative about the problem and told me direct details on what to expect after he left.

The person that helped me was great, he told me about specials that were coming up and offered coverage for my other properties. I am considering the coverage that we talked about but I want to test their service with 1 property before investing in them long term. The person that helped me seemed really interested in making sure that I received the best deal available. The price seemed to be fair but the real story will be told when I need them in an emergency.

I was very happy with the customer service I had. All of my questions were answered and I felt confident that I made the right decision to go with Select Home Warranty. I had shopped around at other home warranty companies but after searching I found that Select Home Warranty had the best price. I was also happy that I was able to get locked in for the great price which gave me 6 months of additional coverage for free.

Zachary did a great job. He was very professional and did what I asked him to do, by calling back and helping me understand a few things about the terms and conditions. He talked me through it and actually knew what he was talking about, which was nice!! He was also able to help me understand and purchase a longer term for the warranty and did it without being too pushy!! Some sales guys can do this and go overboard, Zachary didn't do that. Good guy!!

I called several companies shopping for a home warranty. When I called Select Home Warranty, I had the pleasure of talking with Richard ** who explained the different plans, answered my questions and offered me several additional promotions helping me to save even more money. This by far was the best response I received and was half the price of what I am currently paying. Within minutes, I received the contract. I would definitely recommend this company to family and friends.

For about the past week I have been going back and forth with Daniel ** about a new service policy with Select Home Warranty. Most of our contact has been through email. When I initially spoke with Daniel, I hung up on him because he had nothing to say that I wanted to hear. Daniel followed up with an email to me and mentioned that I hung up before he was able to offer me an incentive. That right there told me that Daniel really wanted to gain me as a customer of Select Home Warranty. I had a million questions for Daniel after that and emailed him many, many times with those questions. Daniel offered me a deal I couldn't beat and assured me that we would not be left hanging if we ever filed a claim, because he said we could use our own contractor if we wanted and SHW would make sure they were licensed and bonded and SHW would deal with them and set everything up from that point forward.

David ** was very helpful in our understanding and selection of our new contract. He took time to explain all the special offers and allowed us to make the best selection for our need. We were impressed with his knowledge. We plan to recommend him and the company to our family and friends.

I purchased their home warranty protection. I added on my Geothermal Heating and cooling. When the system stopped working, they sent out a technician. The technician told me once he arrived that Select Home Warranty will not pay to fix anything, but diagnosed the issue. We contacted Select Home Warranty and they denied it because it's a Geothermal System, they do not cover those even though the Policy clearly stated Geothermal in the add on, but they still will not cover it. So we agreed to cancel the policy. However 2 months later they still have not refunded our money and they keep telling us the check should be here in 2 or 3 days. Now we are in the process of taking them to court. We attempted to have them fix others things that were denied as well. If you feel you need a home warranty I would suggest using someone else.

I haven’t used the coverage yet but customer service was extremely helpful and efficient with getting me the coverage that we needed for our home. So we are hoping once we do file a claim any future correspondences will be handled just as professional, efficient and seamless. We have had other warranties in the past and have not been happy with the companies. So we will see what happens. It’s hard to have much more to write about since we haven’t submitted a claim yet. But the coverage and price seemed like a good value to us.

I bought home appliance insurance through Select Home Warranty over 4 months ago. Dryer broke down 2 months ago, and that’s when the problem started happening. Called Customer Service, they didn’t have any engineers to come out. Asked me to sort out my own. All engineers I called refused to work with the company. Then I called them back, asked for an engineer. 5 weeks wait, guy turns up, takes my money, and says he will send the diagnosis through to Select Home Warranty. Nothing happens.