Select Home Warranty Reviews

The guy who spoke with was concise and a good salesman the only problem I had was I never received my email about my coverage. I had to email and wait a few days. I think this should’ve been sent automatically. It kind of left me guessing about whether you guys are legit or not. I also think people who have HOA that covers some of the stuff you do that we should get a discount.

Was helpful and courteous and got a complete description of the problem of repair. The representative made sure by repeating the problem so she did not make any mistakes of what issues I was having with my pump. She made sure she had all the correct information on location of pump and when I could expect a call from a tech and made sure the callback information was correct as well as email. I was pleased with attitude and she spoke very clear.

I received a return call promptly after completing the quote request online. The representative had a very professional attitude and was able to present some additional savings options over the phone that were interesting to me that I did not see on the website. I was pleased that there were multiple choices of plans and additional add ons that suited our needs. The information was emailed to me promptly and reflected all items as discussed. I would definitely recommend the plan based on this initial contact.

Salesman was very nice and provided additional discounts that were appreciated. However, he continued to push harder than I was comfortable with to extend the contract even further. Also promised a direct phone number I did not receive in the first or send email after the sales call. Having to pay for everything right now is a bummer. Also a purchase decision must be made on the spot. Would not allow me to think on it overnight or discuss between my wife and I for more than ten minutes. If you can offer me this price today, it is ridiculous that that same price is not available for a 24 hour period.

I was very impressed with how easy and quick it was to renew my home warranty. I am very happy that I am actually paying less now than I was in the past. I am pleased with having a three year contract with the six months free. Mark was very helpful in my decision making for the home warranty package that I purchased. Very knowledgeable of the services available. I was very happy that he helped me get all of the discounts that are available to me. I will recommend this service to all of my friends and neighbors in the future.

I am very happy with the way they called me and was very pleased with the way they answered my question, and I will be very satisfied with the company. I feel I will be pleased with the professional that they send me. I was not pleased with the other company and they were very expensive for my budget again. Thank you, I have said all that I have to say, I'm going to be very happy with your warranty.

Chase was an excellent sales rep. He did everything he could to ensure the rate was affordable, and he answered my questions thoroughly. He was polite and courteous and offered me several available options. I was reviewing Select's policy options online and within seconds from submitting my inquiry, I received an email and a phone call. I initially spoke with Sol, and he returned my call to answer my questions. Chase nor Sol did not attempt to rush me into making a decision. They called me when I asked and respected my time.

Mr. ** Ext ** assist me with Select Home Warranty for both of my homes that are located in Killeen, TX. Mr. ** guided me through each of the three different home warranties and add ons so that I could select the one that meet my needs. Further he informed me of additional savings I received by adding on two properties. He was very knowledgeable of each warranty package as well as a proficient customer service representative. I was made to feel that I could call in or go online a to file a claim without worries that my claim would be serviced. I am looking forward to doing business with Select Home Warranty for a long time. Thanks in advance for your support.

The representative is very helpful and polite. After the claim was submitted, we received an email telling us that we need to call the customer service to provide the information that were required for the claim. The way that the representative was handled is in a professional way. After all the information was provided, we received an email notifying the status of the claim. The technician in our area will contact us within 48 hours to take care of the issues. I am happy that the insurance company can handle the claim in a professional way.

My wife and I had been discussing buying a home warranty for extra peace of mind and protection. An online search for the top home warranty companies led me to check out Select Home. Chase ** provided outstanding customer service. He was thorough and professional. My experience on the phone with Chase just further solidified my decision to go with Select Home Warranty. I would highly recommend Select Home to anyone out there looking for a solid company that provides coverage value and outstanding customer service.

I called today to set up a policy with Select Home Warranty. I spoke with a Mr. ** who was very professional and clearly explained the policy with me. Mr. ** answered all of my questions. I used to have a policy with another home warranty company, but the rates would go up every year and the coverages would decrease. The deductible would also increase every year. I’m looking forward to doing business with Select Home Warranty!

Jeff was great. He explained all of my options and never once did I feel pressured into picking one plan over another. He explained how I could save by signing up for 3 yr plans or 5 yr. I felt confident in my decision to sign up. And the sign up process was unbelievably fast. And the fact that SHW works on the weekends is a huge plus for us. Cause that's always when something happens. Looking forward to a great relationship!

The representative I spoke with immediately understood the problem I was having with the initial contractor who did not return my calls and, therefore, I was unable to schedule the repairs needed on my garage door opener. The representative also tried to contact the initial contractor; however, since he also was unable to do so, he immediately had our order reassigned to a new/different contractor. Upon receiving a call from the new contractor we anticipate being able to promptly schedule a home visit to fix the problem with the garage door. We were very impressed with the promptness of the representative in handling this matter and getting our order reassigned to a different company.

Really satisfied with my customer service experience from submitting my claim online to the processing of my claim. Customer Service called me within half hour after I my claim, took all of my information and answered all my question pertaining to my claim. Jack was very polite & informative. Gave me times when my claim would be processed and how to get my order number. Assured me if I needed anything to refer back to get further information. Who would contact me and when. Very satisfied.

He was very polite and clear on what the warranty offered. It was hassle free. When I called I did not have to wait long to speak to someone. I had called a few other companies and this one by far exceeded my expectations. The policy covered more items like the washer and dryer and refrigerators that other companies would not cover unless I upgraded to the platinum or upgraded version that would cost the buyer more. This package had a discount and included two extra months for the same price. Other companies would only offer it for an additional cost.

Jen, was very helpful. She called the serviceman because I could not reach him. His recorder said he was not taking calls at this time. Not something a customer wants to hear. The repair of my washer is now being further delayed because he now wants a trip charge since he lives 25 miles away from me. Something Select Home Warranty will have to ok.. I guess I'm not real happy with the speed of this service. I'm glad it wasn't my icebox needing repaired. Hopefully things will get worked out and I can get the repairman soon.

I currently have a warranty plan with other company which I have had for almost five years. I was shopping around to see what other companies offered. Select Home Warranty has a better rate and discounts I took advantage of. You offer much more and with a much better price. David was very helpful and honest. When asked about price increases after my initial term, he said that he could not make any guarantees. He did offer that 85% of customers continued with them! Hope all works well for me as I am retiring this year. Hopefully I won't have to look again any further. I have already recommended you to a friend who owns multiple properties.

I am a returning Select Home Warranty customer. I purchased a warranty for a home I was selling in 2016, and I just purchased my second Select Home Warranty for a home I am purchasing. I contacted Select and was connected to Allen **. Allen was very helpful. He went over all of the different type of plans and did a great job explaining all the benefits of the Platinum Plan, including the option of adding on roof leak coverage. He was very thorough explaining how the policy coverage worked as well as explaining how to file a claim.

I did enjoy my conversation with Isaac **. I do believe you are a very good company and I will be happy with you. I am brand new to you and I don't really have anything to say. After I am with you a few months, I will probably have a lot more to say. I hope to give you no problems nor that you will give me any. Let's have a trouble-free relationship.

Updated on 06/18/2020: Service provided was quick and a resolution was provided in a timely manner. They are easy to deal with. :-) I never hesitate to call Select Home Warranty because I know they will be courteous and polite and do their best. I have used their service repeatedly and have had the same experience each time.

4/23/19 – SHW assigned a request for service on my refrigerator to Speedy Appliance. 5/2/19 – “Speedy” repair recommending replacing the main control panel. I paid the $45.00. Speedy did not submit paperwork asking for approval of repairs. 5/13/19 – SHW reassigned service request to Lacrosse Home Service. 5/16/19 – Lacrosse Home Service came and wrote a service order stating that the compressor needs to be replace. It is stated on the service order that there was NO FREON LEAK. No mention of a condensation leak or a water line leak. Therefore the compressor should be covered under my policy. 5/21/19 - I have repeatedly called and sent emails with no results from SHW. I am at my wits' end!!! I believe this has gone on long enough and I have tried to be very patient. Is this the way SHW conducts business with their clients????

Jeff ** was very helpful in providing excellent recommendations to help me choose the best home warranty plan for my family and I, and he even offered a military discount! Jeff's knowledge and experience spoke to a high degree of confidence about the level of service his company is able to provide to keep our home protected and remain a high value asset. As a military officer, I would give this company my highest recommendation if you and your family are looking for a valued home warranty company to protect your home and investment.

Mark was friendly and professional. Immediately on the phone. He offered a better deal for a longer contract and assured me that it is also transferable! I was very pleased with his knowledge and helpful information about the product I purchased. He 'up-sold' the product without pressuring me into an even longer contract, which I appreciate!

I purchased the Platinum warranty service. After several months on the plan my 2 yr old Samsung washer starting working improperly. I set up a service request with no problems. The appliance company that Select Home sent out came to service my washer but stated parts needed to be ordered; and I paid my $75 required service fee. NEVER heard back from the repairman. And Select Home could never get in touch with him so after about 2 weeks going back and forth with Select Home who could not find anyone in my area to fix Samsung brand washers; THEY suggested my other option was to find a repair company myself and get reimbursed.

I have been with another home warranty company since 2011 and changed to Select Home Warranty when it was time to renew. I am very pleased with the customer service and prices and locked in a rate for 14 months. I would definitely recommend this company for anyone shopping for a new home warranty or buying a new home and looking for warranty coverage. I am looking forward to see what Select Home Warranty has to offer as the agents are very helpful.

I have had other home warranties in the past and was not satisfied. After speaking with your agent Richard, I felt very comfortable with giving your company a try. He was very helpful and answered all my questions. He even gave me his direct number because I was hesitant to try your company. I hope he holds true to all he said about your company. Hopefully I will not have to use it, but if I do I think I will be pleased.

Sam was thoughtful, thorough and knows his job. Nice guy, easy to talk to. Covered all the bases. Offered all the options to be chose what my needs are and what they have to offer. I had to call him back a couple times and it was very easy to contact him again. Had a good follow-up email. If the service is as good as the sales portion, this will be an awesome deal. Nice they has a veterans deal.

I am a new customer to the company and I will say that if it is as explained I will be very satisfied. I have lived in the home for 12 years with no major problems but this gives me some peace. No peace like peace of mind. They were very knowledgeable giving me the information I asked for and not too over the top. I have had a warranty in the past that started to get a little too expensive but this one is priced to sell. Thanks to you all.

I submitted a claim online for my AC unit that the inside fan unit is not working. I was emailed and asked to call asking for more information about the AC unit. I called back and within a minute I had someone on the line getting the additional information needed. The manufacturer of the actual unit was needed and the location of the unit in the house was needed as well. I provided the information that was needed. I was then told that I would be receiving another email with a AC repair company name of who to contact and then schedule a time for repair with them.

This was a very pleasant experience.. From the initial contact with Select Home Warranty service (SHW) regarding a problem with my A/C unit to resolving the problem.. I will not hesitate recommending SHW to my friends and neighbors.. SHW representatives were quick to respond and followed up during the process.. From the first call to SHW to completion of the repair was less than 24 hours, and the contractor they used to do the repair was every bit as responsive.. Good job SHW....

Representative Daniel was very helpful in every way. Just trying to get my contract to reflect the adjustments made. Other than that a good experience. Looking forward to having you Select Home be my new service carrier for my home warranty. I choose Select because of the reviews I had read and they are rated one of the number 1 home warranty companies. Not sure what else I can say. Looking forward to my coverage being with this company!!!!

Got a plumbing leak repaired through Select Home Warranty, and it was a painless process. I contacted Select Home Warranty online and they responded within 12 hours, scheduling an appointment with a plumber the following day. The service they selected called the next day when he was 10 minutes out, and arrived on time. The leak was found, the correct parts were on hand, and the problem was resolved in less than 30 minutes. Outstanding service. Five stars.

Abraham was knowledgeable and accommodable to my needs. He listened to what my needs and availability were and worked toward making it possible for me to be able to get the coverage needed at this time instead of having to wait until the end of the month. I would recommend Abraham to others for coverage. The pricing of this policy is less than other policies I have checked into and makes it affordable for people to have decent coverage on their home.

Very impressed with Select Home Warranty. Recently purchased a platinum package with them, the process was easy, coverage seems great, and the price options were very affordable and we were able to choose monthly or annually based off of what fit our needs the best. Feeling great knowing my home is covered under such a great warranty that won’t be such a hassle to use when we need it. The customer service has been great so far, and it’s been a great experience overall.

They did great responding within the first 12 hours. I am still waiting for a technician to contact me. If this were AC or a problem that need immediate service I am afraid they would not come out in a timely manner. Being without AC for 4-5 days would not be acceptable. Losing everything in the refrigerator can be costly as well. I hope they can get out as soon as possible. The service is very reasonably priced and the person I talked to was great.

Sales rep, gave me Good price for one year, but after we were almost ready to close the contract, he offered me better price if I get 3 years. That is a really good deal, hope that service is that good as the way the processed my contract, thanks for the time...

Our air conditioning was not working. We submitted a claim online the process was very easy and quick. We received a call very shortly after submitting the online claim from the company who accepted the claim and the technician was able to schedule us within a reasonable time. He arrived within the window he told us and was very polite and thorough. He was able to fix the problem the same day and very quickly. I am very pleased with this call and claim.

Select warranty is the best in the marketplace. Great policy coverage. Customer service has been cordial and helpful. I have had this coverage from Select for three years. The incentives for extra months free vs the investment is worth it. Compared to the other competitors this is the most comprehensive and complete for the value. I have owned policies by two other competitors, the coverage was not comparable to Select with less coverage. I will renew when it's time. I hope they keep offering renew as l incentives that give great value.

Richard ** was very helpful. I had been with my current home warranty company for about 18 years. I was not unhappy with their warranty or their support, but had become frustrated with the annual increase in the fee even when I didn't use the warranty the prior year. I considering switching from my existing warranty company to Select Home. He was able to answer all my questions, helped me become comfortable with the new company, found all applicable discounts and saved me a lot of money.

I was pleased with the customer service help provided by Select Home Warranty. The representative explained how the warranty worked and I believe the warranty policy a good investment and will provide me with a solution should one of my appliances or systems fail to work as designed. I will only have to make a phone call and Select Home Warranty will send the repair person. Will be a relief if I ever need their help. Thanks to Select Home Warranty.

Experience with representative was very professional and informative but not pushy. I like the fact that they offer additoonal discounts to Seniors and Military. I will have to wait and see after first claim if I will be as satisfied and if worth it as my 1st year goes forward. Still comparing doing 30 day cancellation period. Regardless of what is said you have to fully experience a claim process. If I finalize, I will review their handling and type of contractors use.

Air conditioner not working, per the renters said it was not blowing any air. I don't know any more than what I was told. The customer service person I spoke with today about the air being out he really helped. He advised me it would be up to 48 hours and that I could find a local technician to diagnose. Again customer service was great help. I was thinking about canceling membership but he was really nice and helpful... GOOD SERVICE.

Customer service was great getting my claim submitted for my AC unit. I have submitted pictures of the unit for review. Now waiting on a contractor to contact me to schedule a appointment to check why my AC unit is not cooling. This is my first time submitting a claim to Select Home Warranty for a repair. Hope that they can find and fix the problem so I can have AC in my house again.

Sol was great, and explained the policy in detail. He also gave me other options which ended up saving me a lot of money. After shopping around other companies, Select Home Warranty gave me the best deal. After submitting my email and phone number, I was contacted within minutes, and given various options to choose from. I liked that they cover roof leaks as well. I would highly recommend the process to family and friends, so they could also take advantage of the deals.

I was very pleased with all the options presented and total price. The representative I spoke with, Fred **, was outstanding in explaining the policy and all the different options available for me to purchase. I have used another vendor in the past for over five years and it was clear that Select was a much better option, both in coverage and price. I felt very comfortable in knowing all the options an choosing which option was best for me.

So far the experience has been great. First time home owner. Got a great deal. Have yet to put in a claim so I can't say anything about that yet. As far as costumer service it has been very good so far. I picked the 5 year plan with an extra year for free. It feels good not to have to worry about things working in my new home. Hopefully I don't have to use them at all but good to be covered.

Easy to do business with! Was with a competitor for years, and after moving I did some shopping around. Wish I would have called them before. They pick up the phone, they are quick to respond, very pleasant! I will recommend to friends and family and neighbors. Anyone who needs a home warranty really should give these folks a call. I can imagine this would be perfect for those with rental property, but I am a single home owner and think this is just fantastic.

Select has solid reviews and appears to be price competitive with others with similar ratings. If you’re looking at long term coverage, ask about their VIP options. David ** was most helpful in addressing my questions and providing unadvertised options to consider - VIP. Thanks for making this an easy and pleasant decision. I look forward to having Select Home Warranty as a supporting member of our business. I trust their rating and service match the online reviews. If they do I will recommend to others, as this is the true test. Thanks again!

Select Home Warranty has been very helpful and professional at this stage in the claims process. They found a contractor to visit my house and check my air conditioning unit very quickly which is much appreciated considering I live in Texas and the heat without a properly working air conditioning unit can be unbearable. This is my first experience with Select Home Warranty and they have been very prompt and made finding a contractor to fix my air conditioning unit extremely easy.

Zachary was very helpful in finding the right plan to suit my needs and he saved me money by signing me up for 3 years with 6 months free. He added a second fridge for free. He was very professional and courteous. I am pleased with the coverage and the pricing. I look forward to having peace of mind with the home warranty in case any of the systems or appliances in my home need repa1ir. I will tell friends and family about the home warranty deal I got.

I appreciate the veterans discount and the care they give my home. They have been good to work with and easy to submit claims and receive responses. I never talk to a call center from another country. They have been upfront with me on what is covered and what is not. Other companies will not tell you and then send someone out to collect a copay and nothing will be fixed. I have recommended them to family and friends and have nothing but good things to say. I will continue to do business with them as long as the customer service remains the same.

AC not functioning properly. Technician checked all possible solutions. Found that groom was owe and replaced it. I only come to this house a few times a year and need to have all the appliances in good working order. I have to be able to call someone reliable to fix it quickly and completely. I was very please with this prompt service. I will recommend this company to all my friends that live here. I hope that I will continue to receive the same service when I have to call again.

When I purchased a warranty from (Select Home Warranty) I was actually trying to get in touch with Home Shield Warranty. The first time I tried to use Select Home Warranty was when my refrigerator went out and I was very excited that I have a warranty to call. Little did I know that this company is a nightmare to deal with. My refrigerator went out and they offered me $206. I have been calling this place for two weeks asking to speak with a member of management and they refuse to let me speak to anybody above the customer service rep. (DO NOT BUY Select home warranty) It sounds good when they sell it to you but it is horrible when you need it.

I was introduced to this company by a family member. She had shared with me several times how satisfied she is with your company. I decided to call and the representative I spoke with, Bruce, was very knowledgeable of the services the company provides and was very professional in his presentation of the services provided. His actions deserves a 5-Star rating. Bruce informed me that I would received everything we discussed in our telephone conversation via email in a few minutes; and, he was absolutely correct. I would recommend that the company consider Bruce for a raise and promotion to the next level. Thank you for employing Bruce to represent your company.

I have now been with Select Home Warranty for a year. Although I have never had to use them yet, their customer service has been great with questions I have had. I have just renewed my policy for another year. I never realized how important a home warranty is to have until I purchased the home I live in now. Although the home is not that old, I see how much general repairs have gone up since the last home I lived in when I did not have a home warranty.

The heating and air company workers kept us informed of when they would arrive. They kept in contact by text to keep us updated of any delays. They were pleasant to work with and kept us informed. Customer service was very helpful also and we were taken care of in a timely manner. We had to request for them to come back out and it went smoothly when we called. It seems they always assured us we would be taken care of.

The associate David was very polite, efficient and professional in describing the Home Select Warranty plan with me. He answered all my questions and was most informative. However once purchased, in reading the contract I wasn’t aware that I may have to pay an additional fee over the house call fee of $60.00. So in that regards I wasn’t very happy. I believe that that should be shared when telling about the plan from the very beginning and not be a surprise one purchased. So yes that part is a little disappointing.

I saved a ton by switching to Select Home Warranty. The sales agent even called me back to help me get additional discounts. It was super fast and easy. I really wish that I had changed to Select Home Warranty sooner. They are recommended by major home owners insurance companies as well. By paying upfront I got 2 extra months for free. Plus I pay only $40 per service call. That is over half of what I was paying before. Do your homework and shop around first.

I touched upon the website and 4 minutes later the price was cut to 37.50 per month which seems fair with a 60.00 service call fee. I know if I use this once or twice it pays for the entire year. Appliances now do not last 20 years! I have a matching Samsung washer/dryer set that within a year needed a heating element and the washer was recalled. I like that the furnace and some electrical and plumbing are included as well as roof leaks. You never know what you will be charged. This way you do!

Select Warranty is no good. After trying to get service for 1st time on an AC repair, they proved to be of no service. They decided to allow me $150 toward the fixing of my unit. Then within a couple days fabricated that maintenance was not covered. Home Select should go out of business and stop taking our money for promises that that don't intend to honor/keep. The worst company I've known of. Please Warn others of their poor services. Nothing from nothing leaves nothing. 0 Rated.

Alan offered me a multi year policy discount and that was awesome. I couldn't find that deal online or with other providers. The representative was very courteous and answered all my questions. I have very old appliances and central air and heating units. The representative assured me that those would be covered and would be replaced if needed if they fail during the coverage period of 6 years! I also changed my policy multiple times in 24 hours and Alan called me back and ensured that I was 100% satisfied.

Refrigerator not making ice or water and light not working. I had to put in a claim and found out that it was not a part of my current warranty. Therefore, I called the toll free line to have it added to my warranty. The customer service agent was difficult to communicate with and he disconnected with me several times in which I had to call back and wait to speak to another representative. This was a big inconvenience.

I'm a new customer & received my COVERAGE details via email & it reflects an inaccurate AMOUNT/Payment. I paid $399.99 on 5/17/19 with an additional $325.00 due on 6/18/19 & $325.00 due on 7/18/19. Al has escalated this for me to obtain an updated Policy Coverage Detail sheet only. The call was handled with professionalism and he was very understanding. I am only waiting for the updated sheet and a followup phone call now. I was advised by Al to allow 24-48 hours for this process to be completed. So far, Customer Service gets an A+!

Select Home Warranty is recommended by this customer. I am very happy with the experience that I have received from their customer service representative. They are always very professional and responsive. Not many providers will respond 24/7 and that is what I liked about this company as well as their competitive prices. Thank you Select Home Warranty and look forward to many years of you protecting my families home appliances and I included roof leaks in my plan. So I feel confident that my family is protected.

I called due to value and coverage. I ended up saving even more once I confirmed. Plus I got extra months of coverage due to a promotion that was running. They had great customer service as well which made my transaction even more pleasant. This is my first time dealing with this company, as I was with another one previously. I am looking forward to doing business with them and if this is any indication, it will be worth it.

They are very quick and gave me a really good price. Very quick in getting me a response. The call center for claims are very quick in getting my service contractor emailed to me. I am please with the service so far and would recommend them. I have renewed my contract because of my past experience with them. I also am please that they lowered my deductible. The price is very competitive with others. I did my research with other competitors and so far Select Home home warranty is the most competitive.

It took two attempts to file a claim since the first attempt ended up blaming my plumbing on my broken water heater! The second attempt was successful in convincing your call center that the problem was the failed water heater and NOT MY PLUMBING! We will see if my opinion changes after the replacement water heater is installed. I'm not impressed so far. You people need to be reminded that you work for us... not the other way around. There are plenty of companies like yours out there.

The agent Called me within 24 hours, early the next day since I submitted on a Sunday, of my submitting my claim to say my claim was in process and she was sending my claim to dispatch who will contact me within 48 hours. They Asked if there was anything further I needed and Apologized for the difficulty I was experiencing. She Was pleasant and wished me a good day and lucky for me spoke clearly in understandable English. I’m awaiting a technician hopefully it’s an easy fix on my nonfunctioning air conditioner.

Select Home Warranty gave me peace of mind!! Love your service and company. I have been looking around for home warranties for quite a while and was referred to your company by a friend. She just purchased a new home and also bought a warranty with you all. I was worried to have to replace an appliance and a major system because it is so expensive and this warranty gave me peace of mind to not have to worry about coming up with a crazy amount of money at one time to replace one of those.

I returned a call regarding late payment after I had made my final payment. Your representative put me on hold while looking up my account. The representative returned, after a short time to inform me the call had been placed to me in error. The representative apologized for the inconvenience and the erroneous call, but couldn't explain why I received such a call. He followed up by sending my Select contract which I requested because I had not received it prior to making this particular request.

Select tech came out. Said I need to replace a leaking water heater. I call Select. They said they don't replace water heaters that leak. I called another outside plumber, they lit the pilot light. They also stated the setting was placed on warm, that's why the water was not getting hot. I did not need to replace water heater. They flushed out and changed out a valve. All Cost me $449. I should get reimbursed by Select.

So far, so good. Not so when we used American Home Shield. With AHS, everything was a losing battle with them. Hopefully I'll be hearing from a repair service wanting to set up an appointment very soon. I'm so ready for garage door openers to work again.

I contacted Select Home Warranty. My boyfriend and I are looking for a home warranty program. David initially quoted us 499.00. I made a huge mistake by giving him my cc. I conferenced in my boyfriend and David told us about special offers we could have for 2500. For 5 years... We told him he we would think about it. He called me back twice and left a voicemail that he went ahead and charged my card the original 499.00... without my approval. I called back twice after being disconnected the first call and spoke to a supervisor who said there was no charge pending. I informed him that the actions by David (more interested in a sale) and not customer service - said he charged my card. This is a shady and poor way to do business. They lost a sale due to the sales rep agreed in getting commission versus customer service. Very shady and buyer beware. Bad business!!! Do not get a warranty from them!

Please stay away from this company, since this is not the company you want to deal with. They knowingly and willingly make fake promises to provide you services in the future if needed. This is a total lie, and please do not get into this trap. The sales rep who sold us the home warranty told us that all the appliances were covered under this plan and did not mention if there were any exclusions in this contract. I paid him $1,050 in advance for this contract for the services to be provided in future in case of need. On 05/12/2019, I noticed some water leaking from the AC duct. I immediately contacted Select Home Warranty and filed the claim. I was told to watch for my emails and phone. Someone will contact me within 24-48 hours.

Richard ** employee of Select Home Warranty gave great customer service. He was very helpful and information, making my choice easier to go with the company. I found Select Home Warranty on the top 10 list, this was very helpful to have when making my decision. They had a variety of packages and reasonable rates compared to other companies and the incentives were great. They had numerous reviews, very high ratings. The service fee was very affordable and better than most companies.

Great price for warranty and that is it. You pay for Initial problem to be looked at by person then you have to pay for work. All they cover is parts took from April 29 to May 8 to get equipment approved. Now they say might not get reimbursed til the 1st week of July. This is a joke. They know how to charge me monthly for having them and they are NOT BBB approved. Never again.

I have not used the plan yet; however, the customer service was really good and I like the coverage terms and the five year platinum plan that I received because if I decide to sell the house the plan can either transfer to my next home or it can convey to the buyer which I think is really neat. Also, the price was right, not all of the warrranty services who contacted me at the time was offering such a great deal. Needless to say, I am happy with my choice.

The technician assigned was not getting back to me. It has been 5 days since I made the claim. I was starting to get a little upset. I was glad we decided to check things early, instead of waiting until last minute when we needed our air to be working. So I called today to find out what was going on, the customer service rep was unable to get an answer as well, so I was given the option to hire my own tech. Which I very much appreciated. It is always much easier to get things done when you are allowed that freedom.

Claim was fast and easy to complete. Great customer service! Select Home Warranty is a very good company that will work with you if they do not have any contractors. I was able to bring in my own contractor that I knew to work on my house. This didn't slow up the repayment at all. The whole time for the payment was less than 60 days long. I would definitely recommend this company to anyone looking for the same services. You get a quality service at a very reasonable lower than industry price.

I was in the market for a warranty for my home. Chase ** called me after I had visited the website and described the services provided. I immediately signed up. I feel this is an excellent value and Chase did an excellent job of describing all my options and differences between SHW and the other companies out there. After he finished I was convinced that Select Home Warranty was the right company for me.

Just signed contract with a 3 year Select Home Warranty today. The representative was very nice and made it easy to sign up. We are switching to SHW after 3 years with a competitor. We hope this relationship will be better than the last, the last company raised our rates after 3 years and was very hard to do business with. SHW appears to be a great value, even adding roof and septic protection. It is a great feeling knowing that we are protected if/when an emergency repair happens.

I re-enrolled in coverage, Richard was my rep. He was able to honor my previous rate and maintain my plat. coverage at $375 for 14 mon and $45 deductible. Very happy with that and his service, very professional and friendly. I did however find my last enrollment back on 1/31/2018 and I paid $375 good till '7/15/2019'. My current renewal Richard said starts May 15 so I will call and get that start date pushed out, as there is some confusion here. My only issue -as he did not realize my current deal (before renewal) is actually out to July 15th. (I had worked with Adam **, according to my notes, who got it extended to this July 15th date.)

Fred ** was great and able to answer all of my questions. My warranty purchase was easy. He made my decision to leave American Home Shield feel like the right move. Time will tell if it was the correct move, but if everyone's service is as good as Fred's, this will be a good switch for me. AHS has very poor customer service skills which is why I left them. Fred assured me that I will be happy with Select Home Warranty. Thank you Fred for not being pushy and answering all my questions.

The customer service rep, William **, was friendly, helpful, and knowledgeable about the services offered. I really appreciate his assistance in helping me choose a plan with an excellent rate and all the coverage I was looking for. Though I do not anticipate any problems with my home appliances or systems, I am sure this plan will serve my needs well in the event something does break down. I feel better just knowing my important home systems are protected. I have had other home warranties in the past and always recommend them to others as I appreciate the peace of mind having this kind of coverage provides. I look forward to building a new relationship with Select Home Warranty. Thank you!

Called in at 11 pm and spoke to a live representative. Good customer service. Received email afterwards to inform who was actually coming to my home. Gave a phone number I can call if the technician does not contact me. I look forward to my experience with the technician and hopefully he can resolve my electrical issue. Bought home warranty for a just in case type of thing. Did not think I would actually need them. Now I have 2 outlets that do not work and breaker keeps tripping when I use outside plug... Soo glad I have someone to call to help fix problem and save me money. I will definitely update this review if contractor is not up to par.

I had a problem with my HVAC system running longer than typical and it was making a loud noise. The upstairs was warmer than downstairs, but with a significance difference. I submitted a claim, but the contractor who took the job wasn't reliable. I called Select Home Warranty to let them know that this concerned me. Select Home Warranty gave me the option to locate a contractor in of my choice to complete the work, submit the receipt detailing the work done, pay them directly, and be reimbursed within 30 days. I appreciated this option being offered. I could choose a company with good customer service history near me.

I reported an issue online with a small appliance and received a call within a few hours or so. They took some information and helped me do some troubleshooting over the phone. When that failed they notified me that my appliance wasn't cost effective to repair so it would be replaced instead. That process is perhaps slightly overcomplicated (basically I pay for the replacement then get reimbursed up to the coverage limit after some paperwork) but overall I am extremely satisfied with the timeliness of the process and the resolution. This is what you want when you are shopping for home warranties!

The company sent out a contractor and the contractor stated that we had a compressor issue. When we received the email on rather or not the claim would be approved it wasn't cover in the policy. When I called to asked why wasn't it covered the guy was very rude. He asked if I had papers going back 3 years to where the air conditioning had been serviced. I said yes and instead of him giving me an address to send information to he hung up in my face. Even the contractor told me this company is a RIP off. They don't value their customers at all. Your company was not in a place to even try to assist me. The contractor even told me about other people that had issues.

Was very quick to send out a technician, they answered my email quickly and took care of our issue we had with our swamp cooler, I received an email that says they do not provide coverage the first 30 days after you start coverage so be aware of that, they are giving me $2000 in credit towards a full replacement of our evaporative cooler. Thank you Select Home Warranty for helping us out for the summer heat.

The representative was professional, knowledgeable and answered all my questions. I am a new customer so I don’t know about coverage as far as number of contractors available, quality of servicemen, issues reported that are excluded and ease of use yet but prices were very good, breadth of items covered seem good and I was happy with the cost, the additional discounts with a 3 year contract, the transferability and the ability to cancel in the future with a prorated refund.

I am disappointed with the decision that was made. I still haven't received a contract yet letting me know what is covered and what is not. I have a leak in my ac unit and I was told that it was not covered. Well how would I have known that if I don't have a contract. I did speak with a supervisor who was really nice and she had nice customer service. But all together I am disappointed and I'm wondering if I should keep ya'll because if something else happens to anything else will you say it's not covered as well.

Good Service by a Select Home Warranty, they assigned work to DLS Appliance Experts, they did a good job also. Thank you Select Home Warranty for helping fast. I can suggest for a Select Home Warranty for home insurance. They have good customer service and they pick up the phone fast and they try to fix our issue as soon as possible. Even they give us an option for the Select technician so we can find our self and they give us a credit back. Thank you Select Home Warranty.

Your agent Sol was very informed about the contracts and special deals I might be qualified to receive. I have had bad experiences in the past with similar contracts. Too early to rate this one. Experience was fine.

The sale representative Sol is very helpful to offer the help for me, and offer me different options to my benefits. 3-years or 6-years periods warranty services are very attractive price. Since it's a new HOW for me, I decide to try 1 year warranty service and see how the service is. The coverage generally is very broad, except the coverage for air conditioner. Too bad Freon, Freon leakage, and coil are not covered. I haven't make a service call yet, so I cannot comment on how good the call service is.

My ice maker wasn’t under the policy but they gave me an excellent price to add it. The customer service is amazing, polite and they contacted me before 24 hrs from my submission claim with a fair resolution. I will place a claim again and I hope will fix the ice maker, I think is a good deal to have a home warranty with this company. They gave me 2 free months and a free roof coverage.

I am new to Home Select Warranty so trying to navigate was a bit difficult. The next issue I have a problem with is when calls are outsourced to call centers outside of the US. It leads to information not properly being received. During my call I had to explain over and over which is very frustrating. However, to be fair things were finally taken care of despite communication barriers. All in all I am looking forward to my experience with Home Select. I just wish you all have the option to manage services through a customer portal.

I contacted Select Home to let them know about the plumbing issue I was having, they were able to get someone out straight away. The representative I spoke with was so kind. I definitely recommend this warranty service. The service provider they sent was able to work with my schedule and came in and resolved the issue very quickly. Hopefully, I won't need to use the service in the future but it's comforting to know my Select Home Warranty is there if I need them.

The person I talked to was very helpful, explained how to make my claim, very patient. I felt secure having this insurance when the plumbing problem popped up, I like that I can call companies to do repairs that I know I can rely on. That is very important to me. Having this insurance gives me a security I didn't have before. Unexpected problems have always worried me now I know I am protected. It gives me a security I didn't have before.

Isaac did an excellent job. He was very articulate and knowledgeable. He answered all of my questions to my satisfaction. The warranty coverage is exactly what I was looking for. My properties have lots of appliances and systems that I need to know will be serviced in case of any malfunction. I have peace of mind that my property now will have the coverage needed in case anything should go wrong. The cost also made it easy to obtain this home warranty. I would recommend you get their service.

I thought the representative (Sol)... was fantastic, He went further than he had to and got me a great deal for 6 years. I was told about the existence of home warranty programs while at work today. I checked it out online and contacted Sol to get details of the program. I am glad I did. If this program is all that is advertised, I am very Pleased with his help and Professionalism on the phone. I am looking forward to my plan being effective in 30 days!!

Bruce did great. He did an excellent job. He was very good. Great job Bruce. I will definitely use Select Home Warranty again in the future. Bruce was very informative, and knew all about the different programs there were to offer. Bruce is ok in my book. I bet he is well liked among his peers.

Mr. David ** was professional, very informative, and clear in presenting the available offers. He also assured me of what I could do if I was not satisfied with the program and let me know of the cancellation and money back guarantee policy within 30 days. It was pleasant to talk to him, and I was in a hurry to purchase a home warranty policy, but at the same time I didn't want to make a decision I would regret. David assured me I could cancel any time within 30 days and it made the decision easier for me. Thanks!

Select Home Warranty is the very, very best! The salesperson, Bruce with Select Home Warranty explained the coverages in detail with absolutely no pressure. It was a wonderful phone experience and I certainly loved the two extra months absolutely free as well as the $100 off after I had closed the deal! Communication was awesome and I felt like I was getting the best deal. Select Home Warranty does it right and I would them to anyone!

Select Home Warranty refused to cover a repair to fix my AC system that my warranty should have covered. Instead of honoring the warranty by replacing a failed part in my AC system they fabricated a reason claiming it was a "maintenance issue" and falsely accusing me of failing to service my system although I have the receipt from when I paid to have my system serviced a few months ago. Select Home Warranty should be held accountable for their actions.

Out of all the companies my husband and I have gotten in touch with Select Home Warranty seems to be best for our family. Select Home Warranty covers everything in our home that needs to be covered. We appreciate your company. We appreciate the coverage. We will be more than happy to refer Select Home Warranty to other homeowners In our neighborhood and beyond. Thank you so much for your customer service. We appreciate your business.

Zachary was a pleasure to deal with, very helpful, considerate and easy to talk with. Seemed eager to get me the best deal. I have had no past experience with this company and can only hope that future contact will be as pleasurable.

The company will not replace our refrigerator. They say it is too old and will only reimburse us $185 after we repair it or replace it. It can't be fixed or repaired for that amount. We have had 2 other claims and the company has done the same thing. They come up with excuses not to do what they should and never give us our money upfront. We have to wait 4-6 weeks to get a check from them after we have paid up front for their service and out of pocket for deductibles and repairs.

We have our washer leakage, The technician from 7 Star appliances came to get the diagnosis, he did find the fault, & said he will order the part. Let's see when our washer is fixed. I will be more than happy if the washer runs again as it was working before.

Unfortunately, there was absolutely no follow up with me personally from Select Home Warranty, ensuring that the warranty work had been accomplished in a timely and satisfactory manner. As of today, Friday May 10, 2019, they have just changed out the replacement part and the unit appears to be running properly.

Chase ** was professional and courteous. I already recommended Select to a friend based on my experience with Chase. She purchased a policy. I had one experience with a claim this past year. It wasn’t covered by the policy but the response time from my phone call to Select setting me up with a contractor with phenomenal. Something I really appreciate when the circumstances are urgent. Based on the experience with the Select staff and response time I would recommend Select again.

I have a LG front loader washer purchased for over $1000.00. They had someone come out and fix it and less than a month later it was broke again. Called back and the contractor cancelled his appointment on the same day and said they were going to order a whole new part. 2 1/2 WEEKS later and many ignored phone calls I receive an e-mail from Select Home Warranty saying they will give me $185.00 to REPLACE my washer because the the repair is worth more than the washer. The total part to replace was $250.00 and said I can pay the difference and they will send them out...BUT I have to send SHW the check for the difference FIRST. Now I am fighting with them to have them come out and fix what wasn't fixed in the first place! Same thing with my microwave. Over the range microwave only gave me $95.00 to purchase a new one because the repair was more than it was worth and my unit was only 3 years old. WORST COMPANY to TRUST!!!!!

I switched over from 2-10 to Select Home. My freezer went out & plumbing issues. I am still waiting 3 weeks later for them to dispatch someone to come look at my freezer & an authorization for the plumber. Do not sign up with this company. You get what you pay for. Oh, and if your ice maker breaks, it's not included in your fridge---it's an extra $40 to add that for someone to come look at.

The representative I spoke with was knowledgeable not only about the policy I purchased but my service area as well. He helped me save hundreds in policy premiums and also to lock in my rate for as long as I own the policy. Also, the gentleman I spoke to will also be my service rep and contact going forward. He was very helpful and provided his contact information before we ended the call. I’m covered for 6 years for the cost of a very discounted 5 years. He helped me exhaust all available discounts. Great value!

I was treated by a professional agent who was precise and very knowledgeable. My wife and I had numerous questions since we never had experience with a home warranty plan. Usually your real estate broker handles these types of things but we are selling our home ourselves. He answered all our questions and within 10 minutes we had our home warranty plan sent to us via Email. I would definitely do business with this company for your home warranty needs. KEN

Quick phone call and my questions were answered efficiently. Better options and prices than the competition, who we left for Select. I still haven’t received a copy of my contract, so I’m a little concerned - will update if need be. The coverage seems to be adequate, the service fee is what really drew us in.

Very easy to work with. As a recent home buyer the seller was happy to add this warranty to my purchase, which made the choice to buy the home a no-brainer. A great tool for buyers and sellers! Registration with the warranty service has been simple, and it is a very clear process to report a claim. It is great that claims can be submitted online which leads to quick processing. I would recommend this warranty service to anyone who buys an old home with used appliances.

Although the claims agents are polite, most of them don't seem to have much authority (or else don't take the initiative) to get issues handled. I have been calling in regards to the same electrical issue for about a month now. The first service provider came to my house, took my $100 deductible, said he wasn't finished and would be back, then was never heard from again (both by myself and SHW).

Fair pricing, multi year discounts. Low deductible. Friendly, helpful representative. Comprehensive policy discussed on telephone. Many options were presented to find the greatest value for our home. Info was emailed for review. Plan appears comprehensive in nature. Most systems covered. I have some questions regarding the limits of coverage based upon depreciated values. Also I am wondering about whether my upstairs AC unit is covered as well as downstairs. I’m hoping to get clarification and coverage to have a comprehensive plan for my entire home, not just a portion. Overall, I am optimistic that the plan will provide peace of mind for major systems, appliances and potential problems in my home.

Jonathan was knowledgable and helpful. I asked a number questions that he answered easily. He was able to present the product clearly, but did not pressure. There were a number of questions I had on how to file claims and what exactly was covered. I appreciated his ability to answer clearly. Select has good ratings with the BBB and I am confident we will have a good experience.

From start to finish, the process was simple and fast. When I 1st called in the operator was polite and knowledgeable and took my information and said I would hear from someone. Later on that day I got my confirmation email letting me know that my claim was approved and who I could contact to come out to repair our garage door opener. The person they send out was also very courteous punctual and knowledgeable and professional. Once he diagnosed that the garage door opener unrepairable, Select Home Warranty quickly and fairly gave us a price for a replacement opener. I could not be more pleased with the process.

I enjoyed talking to the representative. They informed me of the plans that were available. By answering my questions and informing me of the sales I was allowed to make an adequate choice. I purchased two plans. One for a rental property in Arizona, and another for a property located in Roswell New Mexico. The service calls were reasonable and they offered a lot more services than the other providers. I also liked the pool package that they were offering including the free roof service. It gives me peace of mind that I am covered for these additional items. I would recommend this service plan to anyone.

I was doing my research online for best home warranty and prior to that I had American Home Shield. I did a quick quote and few minutes later I get a representative clarifying few things for me. Very competitive rates and great coverage. Additional coverage that was unexpected is roof leakage at no additional cost. $60 for service fee is very reasonable. Representative reassured me that in my state service call almost always done the same day. Can't wait to try them in action.

I had a different plan with a different company for four years. Their annual fee kept going up and the service really went up. They were also slow to respond to my service requests. This plan covers more (including roof leakage) for less money and the service fee is lower. I like the idea of a five year lock in plan that is transferable if I sell this property and move somewhere else. The customer service representative, Bruce **, was very knowledgeable and helpful.

I have been working with Select Home Warranty for several months to get my air conditioner checked. I called last fall and no service call was ever arranged. Then the claim seems to stall during the winter. This was a concern for me since there was a consumer incentive available in case we needed to replace an old air conditioner with an energy saving one (mine is 20+ years old, so I am thinking that there are more energy efficient systems out there), but since nothing was ever done, the incentive expired, which I may or may not have been able to use.

Chase was very pleasant, knowledgeable and helpful. I received the Warranty pages as requested and my invoice promptly. We had several conversations over a short period of time. He explained the warranty and the coverage to me and was able to extend it a few month. I cannot rate the service at this time as I have had no opportunity to use it. Thank you, I will send a review at the time of service.

This was an ease. Great service all around. I checked around to other companies but this one came highly recommend by two of my neighbors. I hope the warranty won’t be needed but you never know. It’s great to know we are covered at a reasonable rate. My rep was great. Got me signed up in about 10 minutes. Answered all my concerned and questions. I inquired about strange service coverages. There is really nothing else to say. I haven’t filed a claim yet so I’m not able to comment on that portion of the process.

SHW decided my stove was not repairable and provided me with $150 cash reimbursement. I believe that is far below what I should of been offered. A comparable electric range cost is about $1000. I understand range is 12 years old, but if you don't want to repair it, you should offer at least $250, or 25% of the value of a comparable electric range. I'm just submitting my paid receipts to the proper email. Let's see how long it will take to get reimbursed.

Filed a claim on our heating system which is an oil furnace boiler. Customer service is rude. Different explanation as to why the claim is denied on multiple occasions. 1st denial was for an HVAC unit. 2nd denial was that valves aren't covered. Contract is VERY misleading and they have so many loopholes, it is safe to assume NOTHING is actually covered under this warranty. Save yourself the headache and buy your home warranty from another company. Stay away from Select Home Warranty.

Zachary was very helpful and answered all my questions. Offered me a great discount even though I could not accept it at this time. He did not push it on me. This policy will cut my monthly payment in half compared to the company I was using. Also explained monthly amount will not increase and service call is much less expensive. Received my contract as soon as we hung up the phone. So far so good, feeling very good about my choice of plans.

Awesome experience, glad I called. I had several questions, and all were answered quickly! I was able to feel comfortable that I would be covered while my house was on the market, and the new buyer would be covered for a decent amount of time! This is going to give new buyers a comfort level when looking at my house. I would recommend Select Home Warranty for any new home buyer, or for anyone selling their house.

I was happy with the application process. They were prompt and very efficient in getting my policy set up. I expected my contract minutes after we hung up. I feel I got a good deal compared to other home warranty companies. They were the first to contact me and the best available price. I will be using them for a long time.

I was honestly contacting Select Home Warranty to compare the Home warranty insurance that I was given at the time of purchasing my home. I was definitely happy with my representative Fred. He was helpful and really helped me compare both plans, the new and my current and ultimately helped enrolled me into my plan. I would definitely recommend their customer service and home warranty plans and I’m excited about starting a lifelong partnership with Select Home Warranty.

It was a pleasure working with the salesman. He called before I even got through looking at the offering on their website. He was very polite and professional and understood when we said no to certain things. He was not pushy which was very refreshing. He made everything so easy and understandable, and signing up was fast and simple. We are new to this so it was great working with someone who could answer all our questions. He looked for every discount we could possibly get. The price is extremely fair, we are looking forward to doing business with them.

Submitted a claim that was covered in policy but was denied twice for claim and company charged me after canceling policy and did not want to issue refund. Truly unprofessional as the sales representative was very rude.

Associate was very knowledgeable about the services, pricing and answered all my questions promptly. He was also great about offering me a discount that I feel other companies would have skipped so they could make more money. I have read many reviews about home warranty companies and Select was in the top 3, so I was comfortable in my choice but my Rep. Daniel made me feel even better about going with Select Home Warranty for protection.

Select Home Warranty provided professional and prompt service during pipe bursting over the family room. What was great about the service is that the technician was knowledgeable and isolated the problem immediately. On another service call about our refrigerator that was not keeping as cold as normal. Select was cooperative and dispatched a technician to the home right away. Again, Select chose a technician that knew exactly how to fix the problem, and he was well prepared by having all of the parts needed to complete the job. We lost no food. Thank you Select. Select is the Best... Thank You!

Besides Abraham calling when we asked him not to, all was well. His pushiness almost turned us off. My father has been with you for years. We had another warranty program. We hope this one meets our needs should something arise. It looks easy enough to file claims. The big question is, how soon are you able to get service to show up?

I worked with Greg ** to purchase my new home warranty package in which he was a great help answering all my questions. I was able to take advantage of the additional discounts and bonus months plan they have which was great. I also excited and helpful that I would split the payments to make the purchase work for my financial needs. I also like that they let you use your own licensed contractors if you choose to do so.

I was able to get my called picked up quickly. Nothing worse than being left on hold. The representative was courteous, very knowledgeable and knew what questions to ask for the proper plan, a clear explanation was given and gave me upfront pricing and the current promotion information with no effort on my part. Definitely a smooth transaction. I would recommend this company without reservation. Paperwork followed quickly, nothing left to be said- a quick pleasant experience.

I have had numerous home warranties in the past and actually was dropped by one company for using it too much. Jonathan assured me that this would not happen with SELECT. Jonathan's knowledge about coverages maybe feel AT ease and I purchased a 3 year contract for not only my own home but for my rental properties as well. I also am happy about getting a reduced rate for this service trade call fee for extending the warranty for 3 years, also being locked in at a price that won't increase.

I have been very disappointed with the service I am receiving from Select Home Warranty. I had my claim denied on my plumbing and no one even responded to me to tell me that. I now have a issue with my A/C and I filed the claim early yesterday morning and urgent. I was told that I would receive a response within 24 hours and still have not heard from anyone. I have water leaking into my house and I cannot get any help from this company that I pay for.

I have had a miserable experience with Select Home Warranty not 1 but 3 times. Every time I contact them for service, what I am asking is suddenly not covered. The latest refusal was my ice maker. When I took out the policy, I specifically asked the salesperson if icemakers were covered as some warranty companies did not cover them. I was advised that they were. I signed up and paid for a year of coverage plus 2 additional riders for additional coverage. There was not an option for a rider for ice makers so I assumed the sales person had given correct information.

Nice surprise that they support military veterans with a discount. Sales rep was courteous and understanding when I needed to cut short our conversation and get to the point. Looks like great coverage for a competitive price. They even have discounts for those who qualify as seniors. Extra coverage and flexible plan selection was also a bonus. Opting for annual contract plan versus a yearly plan can save you money. Locking in rates so there is no change is also a bonus.

If I could give them a Negative stars I would! I'd like to start by saying that they have a great sales team, boy did they sell the heck out of the warranty. I chose the premium coverage as I wanted the most thorough coverage for our new home. When I explained to the sales rep what I wanted covered he recommended the premium coverage so that's what I got. At the time I purchased it I was still covered by my then current home warranty, which he stated was a great thing since I could not make a claim on home warranty through Select for the first 30 days. For me I saw this as a WIN-WIN as I would have no lapse in coverage for my home.

Well, I did my homework with home warranty Companies the best I can and the price is the best around. If the service calls are as good as Mr. ** then this is the place to go. Very professional and nice, he goes thru the whole thing head to toe. Not too pushy. Great experience so far!!! Time will tell about the service but I fell very confident my house is covered. Very nice all around experience. Everyone who owns a home should have a home warranty this is a great place to start!

I have a problem with my dishwasher door not latching properly, I filed a online repair request, the next day they said they needed more infomation, I immediatly knew that this was going to be a problem. I called them and gave all the information to them. Two days later I was informed by E-Mail my repair request was denied. Apparently they do not cover the door latch. I then called and a agent spent the next 10 minutes reading me exclusions of coverage. Once again the repair request was denied. Talk about reading the fine print. Select Home Warranty did not mention exclusions when I signed up for the coverage. I wonder how many times they use exclusions for other customers so they do not have to pay for repairs.

The customer service was prompt and excellent. The agent on the phone was polite and helpful (Isaac). The prices appeared to be competitive with other vendors in the market. Weekend service availability was the most important selection criteria for me. The ability to call 24/7 was also very attractive. The service call fee is lower than other vendors. The multi year plan also appears to be useful. The option to transfer the plan to another house is also very useful.

Everyone was very nice and helpful to me. My claim was handle very fast. I must upgrade my account. I really love doing business with Select Home. Every time I called in about my claim, I didn’t have to stay on hold for over 2 minutes. I was actually able to handle everything on my 15 minutes break at work. That was amazing!!!! I will tell all my family, friends and co-workers about Select Home. I was glad that I signed up last year. Every home owner really do need some type of warranty for their home.

I purchased their, "premier warranty" and am very displeased. When they sold this to me they claimed it was the best warranty under the sun and they would even replace my furnace if needed. Well that was all B.S. as my furnace would make an explosion sound when it fired. The furnace was very dangerous and I had to turn it off, when I submitted my claim there is a drop down box to select your problem. I selected, "makes loud noise" which was the closest to my problem. Select told me they have 24-48 hours to review my claim. When they called to ask additional questions I asked them to resolve this as my heat does not work and it was around 50 degrees outside.

I was not pleased to find out that there would be a service fee for each individual item that needed to be repaired. I specifically asked about this prior to buying the warranty and was assured that like items in one call would be covered by the same service fee. I was totally disappointed about this not being the case when I needed the services. The repair appoints were timely and the service was great.