Select Home Warranty Reviews

The person I spoke to was very informative, polite and helpful. He made purchasing a home warranty very easy. I would recommend this company for the coverage that they provide and for the price that they have. I honestly didn’t know the value of a home warranty until it was explained to me and after the conversation I had with the representative I was more aware of what the value of having a home warranty was.

I talked with 3 different representatives and the first representative was not helpful. I referred a coworker and I was trying to make sure I was going to get credit for it but he said that I'm not going to get nothing free so I asked to speak to a supervisor. He put me on hold but later hung up so I called back and talk to 2 different representatives and got help with the information!! One helped me with the referral and the other helped me with a claim! So that made me satisfied!!

Broken microwave replacement. Was pleased with the resolution of this issue, but my experience with other service providers has shown me to see the need to evaluate how the quality of future service is provided over time, that is, to see if future claims are settled as well as this one.

I need to have my disposal repaired, but instead you want me to purchase a new unit, for less than it costs, and I am supposed to hire my own guy to install it, why do I have this coverage if I can’t be sure the appliances I want protection on, are not actually covered? I am hoping to sell my house, and I wanted to add onto my existing coverage, but now I am thinking of switching to Choice Warranty or American Home Warranty instead.

I work for CCHS and have seen how beneficial warranties can be. After doing some research, I decided I liked the Select Home Warranty. I spoke with a gentleman named Jeff and he was very patient when I called him back five different times to make changes. But I do feel a sense of security knowing we have coverage. I will be referring this company to a few friends to be sure and that they are covered too. Thank you Select Home Warranty!1

Ralph ** provided quick, efficient service and was able to get special permission to activate the home warranty to meet my home's sales closing date. I hope to business with Home Select Warranty again.

Very helpful customer service! After finding out our dishwasher had leaked we did what we had to do to fix immediately. Select was patient with us and walked us through the claim process. Had a few issues with the claim being approved; however customer service handled the issues/claims with ease and great effort. Thank you for your attention to detail and coverage. We feel much safer with having Select as our Home Warranty Service and will definitely recommend and use them in the future.

Just purchased a new home. I used a different company for over 12 years at my old home. I started shopping for a new warranty company and compared the ratings on different companies. I contacted Mr. Alan ** a month ago, who took the time and was great explaining everything and helping find the right policy for my new home. Since Select has a great rating and considered to be a leader in home warranty with good history, I selected them and purchased a 3-year Platinum service for my new home. I recommend people to invest in home warranty, since it gives peace of mind.

I had no problems requesting Select Home Warranty. Operator was professional. I am happy with my experience. I would refer friends to go with Select Home Warranty. I was disappointed when I had the service before and I had a contract for one year and after two month they stop taking the month amount out of my account and I no longer had service. This is why I choose to pay the yearly amount. The deductible does seem a bit high.

AC unit quit working called select home warranty around 8 Weds morning. The young lady at Select was very polite and did her job well. Had a company call me within 45 minutes to set up an appointment to look at it. Can't beat that service. Cannot say too much anything else yet. I will let everyone know how the appointment went and how the AC is working.

So be was very helpful with the signing up process. He made it easy and answered all of my questions. We had previous coverage before in another house and so it was good to get this continuation on a home that we purchased recently. He did explain that there was other offers that would give me more of a discount and that was very helpful. I would definitely prefer this to my friends because I think it's a good value.

Great Customer service from your representative. Very professional and friendly explaining your services. Explained in detail every services available to me. Very courteous and knowledge about your products and how they could help me in time of need. Offered me additional services based on my future needs. Easy to talk to and explained each services in details and answered all my questions. Answered all my questions I had in great detail. I would recommend your company to my friends in need of this type of service.

First I would like to say I have never been so disappointed in something that I have paid a lot of money over the years only to not be there when they are needed the most. I have had Select Home Warranty for a few years now, and if I had known they would not be there when needed, I would have put the $718.80 in a mason jar and placed in a hole in the ground all those years because I would have least known it would be there when I needed it. If I sound disgruntle, I have reason to be. My AC unit went out and I have just been told by Select, that because it was caused by a Freon leak, it will not be covered. This I find ultimately ridiculous, since an AC unit depends on FREON to cool. All I can tell you people is..read the find print of your policy well. Please read my review, and heed the warning, or you too may be forking out $4,000 out of pocket after you have paid money to a warranty company who will not be there when you need it.

I had the best service asking multiple questions of Alan **, he was very quick getting me all the right answers, quickly and courteously. I would most definitely recommend Alan ** as my choice representative for Select Home Warranty. We talked about various plans, all the many covered items, monthly fees, and specifics items that I had questions about, and he talked about the benefits of paying for a full year as a time as opposed to paying by the month.

My salesman, Chase **, seemed to know his business. He wasn't pushy. But I had already done my research and had planned to go with Select. I hope to never have to use them, but I do feel like I will be taken care of if/when I do need them. I haven't used them yet, so the following questions are just hopeful that they are going to be as good as they say. So, yes if they are as good as they say they are, I would recommend them to friends, neighbors, family, etc.

I felt your company has a great deal so I signed up today. The agent that was helping went out of his way to provide great service. Once I use the service I will see how that option goes. So far good service. Can't wait till I may have to call in an order and see how it goes. Abraham was the agent took care of me and I felt welcome. He was very professional.

I spoke with Chase today. He did a good job following up... He also explained the deals that we could take advantage of by doing 3 years of coverage as opposed to 1 year. Chase was polite and patient. He called me back when I asked. Good to work with. Chase was also able to give me a rundown of the coverage. It was good to hear what all was covered in the warranty. I'm glad Chase called because I would have forgotten about renewing the coverage. This is a great service.

The gentleman I spoke with was very polite and was concerned about my needs. He placed me on a brief hold and came back and explained the process to me about my claim. He was very concerned and explained everything very well. He was very courteous. He told me that a outside contractor would be handling my issues with my washing machine and how to handle it once I receive email from the company. You really don’t find good customer like this nowadays. I was very impressed with how he handle the call. Very knowledgeable.

Untrustworthy and terrible company. Claim still isn’t handled and it’s been over 48 hours. Managers do not call you back. They twist words around to make it not their problem. A warranty should be stress free and easy- not where you spend hours on the phone. How hard is it to find technicians? So disappointed that I wasted my money and now hours of time.

So far seems like a great plan. Greg did a good job explaining all the different coverages so far. We were looking around and couldn't find a better deal that was as comprehensive. Hopefully the service will be just as great when the time comes. Customer service has been very prompt so far.

Hello, today I began shopping for a Home Warranty Program that was affordable and hassle free. I'm glad I did my homework and found Select! I was contacted by Daniel, he educated me and provided exactly what I was looking for! He went over everything and assured me that Select Home Warranty was the best, and it was, by comparison to some of the other companies, including American Home Shield. Daniel ** was prompt, courteous and professional. I had confidence in enrolling in the program with optional payment options to fit my budget. Thank you Select and thank you Daniel **! I will be recommending Select to everyone! :)

The Select plan is the best so far I have found on the market at a very reasonable cost. A sales associate is on the call quick (mine was Jonathan). Jonathan explained the agreement in a jiff where I understood what I was covered for and for how long. It was a pleasure working with Jonathan. Jonathan sent me an acknowledgement within 2 minutes and the final contract a- long with the payment data within 4 hours. Great experience for this day and time.

A/C was not cooling due to the power issue from the external fan to the thermostat. Technician came on time and fixed the issue. Technician seems to be okay and he was able to fix the problem. Though he did not replace the complete wire which got damaged but he cut the damaged part and joined the pieces. This was like a temporary fix but it fixed the problem for the time being. It would have been fixed permanently by replacing with the new wire.

This is a horrible, horrible company to work with. They don’t cover anything so what’s the point of having a Home Warranty. I wouldn’t recommend this company EVER!! They have every excuse in the book of why they won’t cover a problem in the home. They take your money but do NOTHING to help you pay for repairs. Stay far away!! Customer service is bad, help for any repairs is bad. Everything about this service is bad.

Alan ** was responsive and respectful. He represents your Brand very well; his knowledge of your product was thorough and he had the patience to answer my questions in a professional manner. My initial impression has been very positive. I hope this is the beginning of a long relationship. I was with American Home Shield for almost 32 years and would hope to have the same partnership with you. It would be nice if I could put a comparison of your competition on the website.

Our experience was great when we called in to report a problem with our refrigerator, especially since we just had a stove problem just last month! Gabriel took my call and was very polite and informed. He took our information and sent the necessary information to take care of getting a repairman as soon as possible! Our appliances are getting older so it’s so nice to have a Select Warranty Policy.. We have had our policy for several years..

I was looking for a home warranty and heard about Select Home Warranty from Review Home Warranties website. I was pleased with the wide range of appliances they cover and the low deductibles. They are easy to get in touch with by phone or email. Belinda ** was the representative I spoke with. All my questions were answered by Belinda. She was very knowledgeable and helpful. Excellent customer service! I would certainly recommend Select Home Warranty to my family and friends. Thank You!

Awesome service, very knowledgeable and good with the policy. Explained in detail every step. Did a good job going into detail with each program. Eliminated uncertainty in regards to first time home buying and figuring out which policy to buy. Did good with the empathy on the call and setting mind at ease. Was a great representative of the company and knew all statistics about company performance. Compared competitors to give a side by side comparison of what the company had to offer as opposed to other companies.

The service agent was very informative and worked diligently to give me the best affordable home warranty package as a senior citizen who is also a retired Navy veteran. He was not overaggressive and very informative as a sales representative and a pleasure to work with. He was very knowledgeable about the services and spoke with great enthusiasm during his presentation. Would definitely recommend friends and family based on my experience. Look forward to working with the company.

Daniel was very professional and polite on the phone. He explained the details of the home warranty service, and he was not at all pushy. He even allowed me to think it over and called me back promptly at the agreed upon time. I appreciate that. I have not used the service yet, as I just bought the policy today. However, it does seem like a good value. I got the three year platinum plan.

Isaac the sales rep. was very knowledgeable and clear, answered all questions and concerns without being pushy and offered extra benefits at no additional cost which was very helpful and made Select Home Warranty coverage very competitive cost wise and options wise comparing to any other home warranty company and their service call cost too competitive and reasonably in comparison to other companies. I think I can say that I got a very good deal and very good customer service which is as important as the cost and the coverage.

Greg was very helpful, sales oriented and polite. Returned phone calls as requested and on time as requested. Greg was very helpful and knowledgeable and polite. We discussed the entire program at length and in great detail. He suggested many options. Unfortunately I was unable to take advantage of them at this time but perhaps in the future. He was very knowledgeable and service oriented. He knew his stuff and answered all questions as asked.

The warranty is active and have reported an issue. The contract has clauses that deny coverage. One clause is that within 30 days they don't change any part if it need repair. So it means though policy is ACTIVE after 30 days, insurance company won't replace anything next 30 days after policy is active. So it is total 60 days. Customer to wait if they need to do any repair. Also, fan of ac was working but after technician worked on it. Fan stopped working. Now he is asking to replace fan motor. Which is damaged by him. KINDLY AVOID SELECT HOME WARRANTY WHICH CHEAT CUSTOMERS.

I was trying to purchase a plan. After looking online I was called by Ray ** immediately. Ray ** was courteous, professional and timely. He responded quickly and returned calls as requested. He offered great discounts. He did not pressure me at all. I would recommend him highly to friends and family members. It was a pleasant experience until I got to this survey. I appreciate Ray, his great attitude and customer service.

Daniel helped me with the registration process. He was very helpful and diligent. I was happy with the professionalism that Daniel showed through this process. This is my first time buying home protection insurance. I hope this will eliminate the costs in repairs and replacement. I'm at ease now knowing that I have Select Home Warranty behind me. I will try it out and if I'm satisfied with the coverage, I will refer others. I will review my contract and see what is covered. I'm hoping that this will be of a great value to protect my home appliances.

Select Home Warranty was able to get me the best rates in my price range. Their response time was very prompt. They took into account what needs I had and put together a plan that could cover my home as well as be flexible to my needs. I really appreciate their help explaining the benefits and options available to me. I also appreciate how they were understanding of my apprehension of giving my credit card information over the phone and worked out a way for me to submit my information in a secure way.

Your response was immediate and cordial. The person who answered my claim was kind and understood my problem. I received the emails confirming the service company to call, now is up to them but as I have had experience with a previous service from you about my washer I am sure it will respond accordingly. Have no complaints whatsoever. Thank you for your good service and consideration, I will be recommending you to my friends as your costs are very reasonable.

Cody **, from American AC & Heat was the repairman who was assigned to come out to service our air conditioner yesterday. He was courteous, friendly, and very knowledgeable, and worked with us to take care of our air conditioner needs. He quickly found the root of the problem, and we had Icy cool air back in our house in no time! He was able to explain what was wrong, and gave us some tips to keep it from happening again in the future. We are very satisfied with his service and wouldn't hesitate to work with him again in the future!

I am having issues with getting the job done in a timely manner. 2 weeks ago the plumber came out to look and call Select Warranty about the issue and today is 2 weeks after and still my pipe has not been repaired. I also had to call and raise some cane about what the people on phone say what they cover and what they don't. I believe that there are too many people that are answering phone and don't have a clue of your company and can't speak English very well. Because I was asked several times about where my water leak inside was and 2 weeks later my water leak is still not fixed.

We called to inquire about a new home warranty for our home as we were not satisfied with our current contract. Daniel ** was exceptional!! He answered all our questions in full and thoroughly explained the contract. There was no pressure to sign up. My wife wanted some information to compare this plan with what we currently had. Mr. ** willingly and promptly complied. After reviewing what he sent, we called him back to sign up. We had to leave a message which he promptly returned, within minutes. He is an asset to Select Home Warranty!!! What a better world this would be if all service representatives were like Daniel **!! He even sent a thoughtful follow up email to be sure we were satisfied. Thank you for your time.

The customer service person I spoke to was very pleasant and knowledgeable. I would have given 5 stars except she did not tell me it would take up to 2 days before I can get a plumber. This concerns me because there is a possible leaking pipe and water damage can happen very quickly. The salesman, Kevin **, was very nice also which leads me to believe this company will be everything it should be. At this point I can't really rate the coverage because this is my first claim but I am assuming it will be satisfactory.

Got my refrigerator fixed. Not a long wait at all. I will renewal the contract for future protection. It really convenient and affordable to have this warranty protection for your home because things always break at the time that you are not expecting them to. The technicians came to the home well prepared and ready to do the job. They even put the slip on their shoes to come in the home so my I'm very happy about that. They did not leave any messed for us to clean up after them. The customer's service was also good and get right the the point. I also get an email confirmation for that work order. So it's a really good company. I highly recommend this company to all my friends and family to have as a protection for their homes.

My family purchased a home in Florida remotely from Washington state. This process brought many reservations upon us due to the long distance nature of the transaction and lack of ability to see the home in person. Select Home Warranty offered a fantastic package to cover all the systems in our home at a very reasonable price. With low service call charges, this warranty put our mind at ease and facilitated us moving forward with our home purchase.

Excellent person helping me, very genuine, professional, courteous... he's "a deal closer". 1 out of 10, I'd give him 100. He definitely has an excellent personality, and I wish all the people I deal with had his positive charisma! He deserves a large raise.

The Customer Service representative was knowledgeable and professional. The warranty offered everything I needed and the price was very competitive and affordable. Checked with other home warranty companies and Select Home Warranty is the one we were most impressed with. They offered swimming pool and septic tank coverage. Choice Home warranty and Sears Home Warranty we had in the past. Your coverage was more affordable than Sears Home Warranty and more inclusive than Choice Home Warranty.

Josh ** worked with me on my contract and he was both professional and thorough. He quickly found the right program for me and had me signed up in no time. I was with AHS for 12 years prior and am looking forward to working with your company going forward as needed. I have all new appliances and a new AC and water heater so am hoping not to have any issues any time soon.

I got a call only seconds after submitting my Information for a quote. He seemed sincere and was honest in helping me get a good rate. Every question I asked he had an answer for including ensuring that they service the area where I live (considering a lot of companies don’t come out this far) and sent me my contract only moments after getting off the phone. I hope their service continues to be good and the copayments are affordable so I look forward to our business ahead.

The salesperson I spoke to took asked me what the my problem was and I informed him my a/c was not cooling. He took down all of my information and walked me through the process of receiving an email by tomorrow with the name and number of the company that would be contacting me and I would set up date and time for them to come out to fix my a/c. He was very polite and knowledgeable.

The customer support representative for great! The agent took his time and answered all of my questions. He understood everything I was asking and looked for the right deal for us. He had no problem looking at several different options that would best fit our needs. On items that we did not completely understand, he took his time and explained each one. We were very impressed and hope to continue using your home warranty service. Your customer support representative was half of the reason why we selected your company. That level of customer service is hard to find these days and was very much appreciated by my husband and I.

I spoke with Daniel ** who was very informative, and he helped me decide which plan suited my needs. My experience was positive. My questions were answered knowledgeably and quickly. I would recommend this program to any home owner. I hope I don't have to use this service very soon, but if I do, it is very comprehensive with all the items that it covers, and at a reasonable monthly cost. I am pleased with my purchase.

Michael was very helpful and answered all of our questions regarding the warranty. Very courteous and professional. He was very knowledgeable. He offered us the 5 year plan and went over the whole benefits. I will most definitely recommend you to my friends and family. I was happy the plan covered even old appliances and systems, and that it covers all makes and models. Also happy that the warranty is renewable. Your service call fee is reasonable.

David ** was incredibly prompt and knowledgeable. He was friendly and easy to talk to. He offered savings that I was unaware were available (senior citizen). I'm glad to have this process completed and feel confident in my coverage and the company. I will encourage my family to also check into this program. You're making me write more than I have to say but I will go ahead and do it because it is good for David and he was a great help and super easy to talk to.

George ** provided an exceptional service; quick and best customer service that I can get from this company. The coverage is great and it covers almost all my appliances as well as the roof, which is a better policy to cover all the appliances I have for my rental properties. To avoid the increase of the insurance cost, George offered a five year plan with a great discount and cheaper per service cost. In my current policy, I have to pay $100 per service cost. Compared to this policy, which I require to pay $45, which is a much better and cheaper plan. I would recommend Select Home Warranty to anyone who is looking for a good policy.

I just signed up with Select Home Warranty insurance company, and my experience was very informative. They answered all my questions to my satisfaction, and gave me an excellent rate for 42 months of platinum coverage. This is my first time of signing up for this type of coverage and based on what they told me would be covered I am feeling pretty good about my home needs being taken care of. I would recommend to future home owners looking for this type of coverage.

Just signed up for a home warranty plan. My salesman Abraham was extremely pleasant and knowledgeable. Highly recommended! Hopefully I'll be happier than I was with my previous home warranty company. When I called my other company to submit a claim, I waited on hold for over an hour! Seriously!!!! And when I finally got a human being on the line, they weren't too concerned with the fact that I had waited so long. Horrible customer service!!! Glad I found Select Home Warranty.

I enjoyed speaking with the gentleman. He was very professional, knowledgeable and polite. I look forward to working with Select Home Warranty. I was happy to hear about all of the special they were having for Father's Day. My husband is looking forward to paying for the whole year because they gave him such a good deal. And they also told us that we will get 2 months free and $200 off for the year.

I had an 15 yr old AC unit that stopped operating after working perfectly for those 15 years. When I had to have the unit replaced, they denied the claim saying that it was either the wiring was not covered or that it was improperly wired. I am so upset that they denied coverage as the AC unit worked perfectly for 15 years and was not wired improperly. They just didn't want to pay for a new unit. I have had two other Home Warranty companies and I have never had a claim rejected. I will be filing a complaint against this company and I'll never do business with them again (I have several Rentals and I have referred them business as a Realtor).

Representative addressed my concerns in a professional manner. I explained that I had a problem with my electrical outlets in my garage. They are not working! She addressed possible overload. I told her I didn’t have too many items on 1 outlet. System have been working fine. I have lived in this home almost four years! Moved here in July 2015. I have never had a problem with any of my systems. I try to make sure that I am not putting too much of a load on any outlet in my home. Until now!

Very satisfied with information and answers Isaac **. gave. He explained the items of coverage by the warranty and the 30 days before coverage is available. He gave me the exact monthly cost and explained that the payments would remain the same. The cost-savings effects of annual payments, etc. He explained that I would be receiving the warranty by e-mail in 2 to 4 hrs. He expressed sincere gratitude for my business. I am now looking forward to the comfort of knowing that I have coverage for all the major items that make for the comfort of my home.

A friend of mine at work expressed that she had used her home warranty on her air conditioner, it made me think I may need to do that as well, since my home is getting older. While talking I also purchased one for my daughter and her husband on their new home purchase. I have been considering getting on for my mother's house as well. I hope I never have to use it, but I'm glad that I was able to purchase this.

I was sent my contract online right after I made my inquiry. Everything was made clear and simple which I appreciate. I was looking for a company that provides good service and with Select, I found so far so good. I read the contract over and it all seems very reasonable to me, and I feel assured that if and when I have a problem I will be able to count on Select to handle it... I will be recommending Select to my friends.

Called in about home warranty, Daniel ** was very knowledgeable, explained it all, and I bought one for 5 years 6th year free! Thanks so much! That's all I have to say! He was very good, explained the discount for 5 years and I bought it!

I was outrighted lied to when I purchased this warranty coverage. Since still after two weeks my refrigerator still hasn’t been fixed and no one from the company is calling after I asked to speak with a supervisor. I just called the company again and they tell me I have to pay for labor. I once again asked to speak with a supervisor and they refused to transfer me thru. Lousy company, lousy service. I expect a full refund for what I paid. I

I’ll start by saying the price and the customer service for this company are good. The problem lies when you put in a claim. On the website (which is where they encourage you to submit claims) there is nothing to mark to differentiate between a normal call and an emergency call. It basically says they will get back to you in 24-48 hrs. For a regular call that’s fine but if I have leaking pipes or an AC that’s out in the middle of summer, I want someone to come the same day. So usually I have to call and tell them it’s an emergency and usually that really doesn’t speed up the process. Also, after putting in a claim online they require me to call with additionally information...slowing the process. I chose Select because they have had good consumer ratings and they were very affordable. My last company was more expensive but they were much more efficient and timely.

Richard ** is an EXCELLENT sales rep. He was courteous, professional, and very knowledgeable about the services you offer. I had been looking at other home warranty service; I submitted an email requesting more information. I was about to sign up online, realized there were some unanswered questions, decided to call them, AND, I got Richard. He explained to me the pros and cons of signing up online, vs speaking with a sales rep. I think I actually saved some by speaking with him. Thank you, Richard for a pleasant transaction!

We had a garbage disposal go bad a month after purchasing the plan (so now I can't cancel for a refund, they conveniently make you wait 30 days to use and only have a cancellation within 30 days.) They came back and said due to the age of the product, it is not worth the repair and they will give us $75, and nothing else. That's only after we hire someone to do it, or we repair the item ourself. I was told by the salesman, Bruce that this was not their tactics and that that clause was for expensive things such as furnaces and such, which he then said look at their reviews (which they control). He told me that if there was not enough money to cover something like that that their policy would to to borrow off of other items for the year since everything does not go bad at once.

One half of my home went dark, and my A.C. quit working. We tried new breaker, battery on thermostat, etc. we are not electricians; so we called our warranty services. The service is a must for any home owner. Thank you Select for being there. In Ft Mohave AZ it is 112 outside today, inside at least 120, and roasting us to puddles of goo. This is not the time to lose an air conditioning unit when you live in the desert. Thanks to having a warranty. It didn't cost me thousands of dollars. M.

Been with Select Home Warranty for two years and they are wonderful, FAST RELIABLE SERVICE!!! The customer service are very polite and professional! I would recommend them to my friends! Nice to have your home covered when things break down and the price is nice!! The service companies are very professional also and polite!! Other companies we have been with, were non professional! I recommend this company to all my friends!! worth the money and save money!!

Stephen was very professional and courteous. He explained the discounts, the deductible, the service providers, and provided me with the senior citizen discount. He also explained that the warranty policy could be transferred to another home or a buyer of the home. He also complimented me on the flowers that I planted in the front of my house and even recommended some for me to plant - golden cypress mops. The service call rate of $45 is the lowest that I have ever heard of.

Ease of filing a claim and receiving updates about claim far surpassed all previous experiences that I have had with other companies. I would recommend this company to my family and friends for their home warranty needs. They offer extensive coverage for both common and uncommon items found in most homes. I was even able to cover an additional refrigerator and stand alone freezer. When you have a large family, having the security of knowing that if something goes wrong with an item in the home, there is a company that will work diligently to fix it is amazing.

The door would not go up or down making it non operable unable to use the door at all. I contacted Select warranty to file a claim and a technician was assigned and I contacted him to schedule a appointment for a diagnosis to be done. He returned the following week to replace the motor. I had to pay an additional 80 dollars for the outside keypad to be replaced as well. He charged me another ten dollars to take the old parts and dispose of them because he said the trash man would not pick it up, so I had no other choice but to pay the additional money.

Zac ** wouldn't let me leave a good deal just sitting on the table. He answered all the questions I had. I let him know that I was shopping around and comparing plans. He put a pkg together for me that I could not turn down. Thanks Zac!! I had a competitor call me after Zac and I let them know that the early bird gets the worm. Zac called me first thing the next morning explaining their coverage. I let the competitor know that he was about 45 minutes too late.

I had a good experience with the rep that I was talking to. I called to find out more about home warranty and the rep that I was talking to really explain what the warranty was and how it worked. The only thing that the rep didn’t tell me about the service fee for every claim that You file but other than I had a good experience with the rep. I was for sure if I was going to get the home warranty but after talking to your rep, he convinced me that the is a great deal and I was sold.

No sooner had I clicked submit for quote on their web page, when my phone rang, and a Select Home Warranty Sales Rep was on the line with me to discuss my options. He was very thorough, offered me deep discounts to sign up, and the warranty offered was $20 cheaper per month than my current home warranty, with the same exact coverage! I was skeptical of it all until he sent me several emails verifying the things that I was asking about (price, cancellation options, and coverage). To be fair, I have yet to use the warranty since I just purchased it, but I have high hopes that their response times and coverage will be legit. 4 stars all around, and the only reason I feel that I can't offer a full 5 is that I haven't yet used the service.

Jeff ** was a big help and answered all my questions and started my service for me with no problems. He answered my return text in a few minutes and I was delighted he was so prompt. I recommend this service to anyone that has a home and does not want the unexpected costs involved in a major or minor appliance failure. Thanks for the offer and discounts. Look forward to a long relationship. Thanks Jeff.

Your sales representative, John **, contacted within minutes of me requesting information after I responded to one of your ads online. He was pleasant and explained everything in great detail. He answered all of my questions and concerns. I am currently a customer of American Home Shield and have not been pleased since they raised my rates considerably over the last year. Your timing was excellent. John ** is an asset to your company. He is professional and passionate about your product - very pleased! I look forward to switching to Select Home Warranty. It sounds like a much better value than American Home Shield.

I haven't done anything with the warranty yet but so far so good. I look forward to submit a request for my condo. My garbage disposal isn't working properly and I am about to submit a request through Select Home Warranty website. I hope it's not too long or complicated and easy to use. I look forward to talk to representative and hope they can help me out as soon as possible. It has been an issue ever since I moved in and hope they can help me out.

I've put in two claims since I've signed up with your company. For all the money we're paying throughout the year I am disappointed in the way claims are handled. They take way too long to get a reimbursement check to you if any. They ask for way too much information. I left another company to come to Select Home Warranty, the salesman said they reimburse you right away. Didn't say anything that it would take 24 to 48 hours then another 30 days. If I had known that I might of not switched. Only good thing is the repairman came out fast. My air conditioner quit in 80 degree weather and they couldn't help me, that's why I have a home warranty in the first place. I wonder if something major happens will they fix it? Warranty says it warranties everything.

The problem was that the garage door would not close. And then after a while the garage door opener made a grinding sound and just stopped working. So I called Select Home Warranty and got through pretty quick, they lined up a contractor within 48 hours. But of course, when the contractor got here the garage door was working again. Even though it would not turn on for me last night. So, he only had 2 set the high and low settings for the garage door. So all in all it was a pretty good experience.

It was time for me to renew my home warranty for our house in Tucson, AZ. I decided to do an online search to compare prices and coverage, and was curious about Select Home Warranty. I had some questions about the price of service calls, and called their toll-free number. I was connected with a very well-trained and friendly fellow who answered all my questions and was able to secure for me a reasonably priced home warranty plan. I signed up for a three-year plan with a locked-in service call price. Thank you, Select Home Warranty!

Ben was very pleasant and knew his product. I had been trying to select a home warranty company for a few weeks and couldn't make a decision until I spoke with Ben. He made sure all my questions were answered and I was comfortable with the prices he quoted me.

The process to obtain coverage was very easy. Everything was explained in an easy manner for a first timer. I am excited about having coverage on my home and it seems that someone will be able to service them within a reasonable amount of time! I wish that for the longer contract terms they would be able to break down into monthly installments to lock me in as a longtime customer. Overall excited about my new coverage!

Called as a new customer to follow up on contract. Service rep was thorough, professional and cleared up my questions. I tried a competitor and after many delays a service tech showed up; he told me what was required to fix my appliance. Then the company called and said yet another service tech was coming! After a week and a half he returned. Supposedly with 9 parts as he had indicated was needed but he only had one! Really made me not trust this Company thus the reason I am now with you.

I believe that David did a great job with offering a great customer service experience and I would recommend the service to everyone I know. The additional discounts and various options made worthwhile for me and my family. Also, the roof coverage along with the low service call fee it made a difference in terms of selecting "Select Home Warranty" vs other companies. The service was fast and easy and I was able to save more money vs online purchase. I did not feel the same level of professionalism and care when I was talking to the other company, therefore, I would recommend Select Home Warranty to my friends and family members.

I was very impressed with rates and coverages that were offered to us. Also the discount we got as Sr. citizens. We switched from another company because of rates increasing every year. It was a nice surprise to find that my rate is locked in for the life of my home warranty with you. But the amount of things that are covered in the home!! WOW!!! I would recommend this company to anyone. Living on a fixed income made it affordable and also really something you can't afford to live without. Thank you so much for taking the time over the phone with me Sol **.

My experience acquiring the new home warranty was easy and quick. The customer service personnel were quick to answer all my questions and -provide me with the needed information I requested. It was the second time I had to call to request a copy of my policy, although I am not sure if this was customer service error or was it a computer problem on my end. It was an easy fix so it was not a major issue. Thank you for your assistance. Hopefully all my experiences will be this easy.

I was hoping to just sign up online but received a call immediately from a guy name Jeff. I didn’t have many questions because the website was straightforward for the questions that I did have were answered promptly. I was able to get a great rate and was also offered even more discounts. I know several people that can use this service and I will do everything I can to get them in. You can’t beat the rates and the coverages for the price. And did I mention that it’s all locked in for life?! I would highly recommend.

I Inquired and received a callback almost immediately from Sam **, he was to the point and very helpful, I did sign up for a new home warranty with your company. He did explain thoroughly in all his answers and I hope honestly as well. I look forward to canceling my current coverage with your competing company or just letting it expire and starting with Select Home warranty services. Thank you for a great callback.

I have been disappointed by so many different home warranty companies in the past. So I'm putting my trust in Select Home Warranty company and I hope they don't let me down. The customer service nailed all the right things I wanted to hear. I just pray that I can keep writing good reviews on you guys. I like it that they dropped my payments down for a whole year. And in the past other contractors come out days after you have made a claim, with Select they send someone out 8 and 24 hrs. after you have submitted a claim. That Part!!!! I'm liking it so far.

Phone centers customer service was great. But the that was sent out for my dryer diagnosis was unprofessional, unresponsive, and just came to take my $60 fee. Still can't get in touch with the guy, should have known something was up when he didn't show up for 3 scheduled appointments with no calls no show. He's from the company Affordable Appliance. Repair name is Sam. Please stop using this company. I'm not the type of person to publicly call people out but it needs to be said for future customers.

These guys are great! They are not too pushy when it comes to try and pushing you towards a deal, they are salesman though and will try. However Daniel my rep only asked once and a no was a no. He respected that. Overall I am pleased with their services and will continue with them. We are new home owners and he worked to find any more additional discounts he could and as well as dropping the service call fee. It was awesome to see someone go out of their way for us.

A. ** was my representative. I was looking for a possible alternative to my current coverage, which continued to go up in pricing. He contacted me and we spoke on the phone. He explained to me what my pricing would be, the current promotion and answered my questions about coverage. I received the email confirming all he said to me on the phone. I did have a question about a refrigerator and he responded back that both were covered, since we have one in the house and one in the garage. Some might find him too much to the point in his responses when questions are being asked. All in all, he deserves the Five Star rating above, based on our interaction and subsequent results backing his statements and assertions. Good job A. **!

I purchased a new home warranty. My questions were answered efficiently, but did not receive my policy information within the specified time frame. When I called back (to Ralph) about it, I received it immediately and was satisfied with the service. I am happy with my experience so far, but it is too soon to tell about the actual service that I may need in the future. Purchasing has given me some peace of mind.

George ** was very informative and helpful and gave us a great deal to fit our budget. He was also very patient with us on the phone, when I had another important phone call that came in, he allowed us to put him on hold so we can take care of another issue. When we switched back he was there patiently waiting to finish our warranty. I'll definitely recommend George and Select Home Warranty to all my friends and family.

I had originally planned to go with AHS for a policy for our buyer as that's the only company we had experience with. HOWEVER, after seeing SHW consumer ratings, the coverage, service call fee, and total price, I decided this was definitely worth checking in to. David gave me all the info I needed and after deciding to purchase, my contract arrived by email immediately. It's everything I needed for a good price and I have confidence it will service our buyer well!

Request for clothes dryer service. First of all and to be clear that the staff that takes the call for service were very patient, no issues there. However the company that was assigned to me never responded after waiting a week. I didn’t wait for them to call me and I placed the calls and left the information on their voice mail. At the least a customer service representative from any reputable company would contact you and say that they have your claim and would be in contact with you as soon as possible. This is what I would expect from a serious minded company, any company that provides services to a customer.

I called today and spoke to Richard **. He was very helpful, knowledgeable, answered all my questions without hesitation and saved me a ton of money compared to the other companies. I have not used the home warranty yet, but am confident it should be good as described by my 9 year employee customer service rep Richard **. I sent a copy of my agreement to my father in law, he is super frugal, and now he is going to use them.

My first claim. So far, Select has responded to my request and I hope to hear from a technician soon. I haven't actually had repair so can't evaluate the whole experience yet. I will give another review when the whole process is complete. I am hoping that Select follows through as they have promised.

Our a/c went out so we called to file a claim. Wait time was only 7 minutes. The representative was friendly and informative. Call only took about 5 minutes. And that's that for now. Just waiting for the technician to get a hold of us to set up a appointment.

I completed a request for a quote for home warranty on the website and I got a call within a minute of the form completion. The customer service representative, Nathan **. was very polite and friendly. He took his time to explain the product clearly. I understood the policy very well. The attitude of the customer representative was very positive. It influenced my decision to buy up the plan. I was also offered the option of the 3 years plan. I also like the fact that the customer rep emailed me to thank me for my business.

Avoid Select Home Warranty. They assigned 4 different companies to come and service who no longer contract with them. First tech didn't fix issue or wait for full dishwasher cycle to run, next tech assigned of which no call no show. The first one out didn't fix the issue (60 dollar service fee), 2 months and 3 more attempts at getting service one of which was a "no call, no show" I took leave for. I finally get second one out. Also doesn't fix it and sends the claim back. Another 60 dollar service fee. They offer me 150$ for replacement, so 60$ (×3) a month plus 120 in service fees and I'm still in the hole without accounting for lost time and leave used (3 days). I'm now awaiting a call from a supervisor. They are the worst, I'll be going back to HMS and putting in a call to the BBB.

Jeff was able to get me a good policy with great discounts. He works well with you on the phone. He took the time to work with me and figure out how to set this up so I could keep the discounts even though the seller is paying the policy.

A short time after moving into a new house we experienced an electrical issue (six outlets and two wired smoke detectors stopped working). After a week of trying they were unable to find a contractor that services our area and authorized us to hire our own to diagnose the issue and then submit a claim for authorization. The electrician sent them a diagnosis for a broken positive wire servicing the outlets and a repair cost for $800. Select Home Warranty ruled that the claim was covered per policy but they would only pay $150 and when asked stated they only cover parts and not labor. I must have missed that part in the fine print! All in all, we have been very dissatisfied with the product and service. Buyer beware!

I called SHW on June 5th to report that my AC unit was not cooling my home. Some of my info was not correct in their system so the rep made the changes. Shortly after the phone call, I was assigned an AC company. As instructed, when I did not hear from the AC company within 48 hours, I called the AC company and left a voice mail. No one returned my call. I called SHW back. Once again, my info was not correct.

This is like the 3 or 4 time I had to use the insurance on different things. Always friendly and helpful when calling in a claim. Quick response within 24 to 47 hr... although never waited that long max 24 hr. Great contractors. Quick and efficient. Not once did I had a problem. Great job. Been with them for 2 years now and they keep their words on coverage... so far so good. It's cost efficient too. Great prices. Would recommend this company all the time and I do so all the time with friends... Thank you.

Connor ** was a huge help in determining a switch from my current company of 10 years. He had sufficient answers to all my questions regarding coverage and information about the company. He explained coverage options for several different plans and was able to respond to specific questions I had about coverage of certain items. Connor was able to provide me with a great financial package that was very attractive, met my needs for coverage date to pick up where my current company coverage would end.

Abraham explained the policy very well as well as all discounts and benefits of longer term warranty especially in my situation. He was personable, friendly and knowledgeable about his product. I recommend him and Select Warranty highly. Of course I hope I never have to use the services but I have peace of mind knowing I am covered by such a broad policy and always with limited expense. Thank you so much for your product and service.

I submitted a claim for my garbage disposal and was contacted the same day. The representative informed me that this item was not repairable, therefore it was no reason to send out a technician. This saved me from having to pay out money for something that couldn't be fixed plus having to spend more money for replacement. I appreciate the prompt response and instructions on how to file a reimbursement on replacing my the part.

I stated we were having knob control problems with the dryer. I was told knobs are not covered but the real problem was the knob control board. I was told to call a service provider and have them call SHW. Why do I have to pay for service you are supposed to provide? This is not the first time this happened. We ended up buying a new dryer after 4 years of purchasing a new GE. 24 to 48 hours to wait is excessive especially when service is needed. As said this is the third time this happened in our 2 year tenure.

I purchased warranty coverage and Fred ** at 855-267-3532 ext ** assisted me. Fred was very courteous and helpful and answered all my questions to my satisfaction. He also made suggested on how I could improve my coverage selection. He made what at times can be a telephonic experience with customer service a pleasant one. The pricing of the coverage was very competitive with other companies and completely satisfied our needs.

I was a little dubious that this offer is too good to be true, but so far the customer service has been good. Buying the plan was easy, and although I have not had to make a claim yet, the customer service and the contract for what the plan covers looks great. Hopefully this is a policy I never have to use, but it gives me and my family peace of mind if I do. I hope that customer service is as great if I do ever need to have anything in my house fixed/replaced.

This was the easiest process I've had to go through for my first-time home buying experience. Select Home Warranty was extremely helpful and dedicated to saving me the most amount of money with the most coverage. Would definitely recommend to other first-time home buyers as well as repeat home-buyers. The process was quick, easy, and their representative Daniel wasn't pushy at all while maintaining that he was trying to save me the most amount of money possible. The response time to my request was second to none.

I have not use the company as of yet so therefore I cannot give a good rate until I use the service. I sign up. Was easy and the promotional. Was good to start off with. I have two property so I asked if there is an promotional for having more than one property to sign up and the answer was no. I pray that I made the right choice to switch from 2-10 to you guys.

You guys run a great business and you do an awesome job.. The prompt attention from customer service was great and very courteous. I would recommend your company to anyone looking for this type of service.

I called to report an issue with my AC. They were kind and understanding. Still waiting to hear from technician 24 hours later. It says that I have to wait 48 hours to receive an email. I did not have a long wait for the receptionist to answer. It was slightly hard to understand her but we made it work. I’m very happy so far with my service and like I said I will know more after the technician calls me back and the services are provided.

He was very helpful and informative of products offered. I was pleased with the information offered. I like that all the major appliances are covered. Washer, dryer, dishwasher, garage doors, garbage disposal, air conditioner ceiling fans. I like the roof leak protection also and electrical coverage. The water well was extra but l declined that coverage. l felt it was not necessary. l only use the well to water the yard. I have city water as well. I want to try one year with them first before l commit to multi years. So l declined on the discounts for the multi year options. May consider this next year but not at this time and l thank him for the information.

Just purchased a new policy. Premiums very reasonable compared to competitors. Has previously been with another home warranty company and decided to change and try something new based on reviews. Company seems to be very responsive. They were very quick to respond when online quote requested. They offer great rates if willing to sign up for a five + year plan. Explained coverage in detail. Many participating contractors in my area too. Feel like it is good value for the money.

The boy I talked to was pleasant and knowledgeable. The background noise of the room was very loud and could hardly understand him. But he was very patient. No work done yet so only can comment on customer service on call.

Your salespeople all were professional. I was contacted by a few of them but stuck with the first man I spoke to named SOL **. He clearly understood your product, introduced the warranty in a simple manner, answering all my questions. Then when talking pricing he worked with me accommodating to my needs. Instead of getting one year of service I bought two years of service and paid in full (could not afford to do three years at this time) and the rate for vendors to come to my home more reasonable too than for one year. I have been an American Shield customer who was not happy with the vendor situation so decided to study the competitors and chose SELECT because I felt the overall product and service defined were the best. Now, I will wait and see and review again to let others know if the service is what they defined initially.

I called for some electrical issues I was having and you sent an electrician out for service. While the electrician was here, he said it wasn't the outlet, he said the microwave went out. I called and within 1 hour I had a resolution. You guys rock, I appreciate the quick response. Your service is far above most companies, and I appreciate you. I would recommend you to all of my friends and family for service as a home warranty. I also work with a Realtor a lot of the time, I will also recommend you for her new buyers.

This was my first experience using this home warranty. I was wary about them at first after having switched from another big named home warranty company that continued to disappoint. I made my claim online. Within the hour I had an email advising me that the repair company had been assigned to my claim and would be making contact with me to set a time/date to do the repair. The company that was assigned was a reputable company in our area, a representative reached out to me and my dryer was repaired within 24hrs of filing my claim. I was very impressed at how easy and well the process went. I highly recommend this home warranty company.

Jonathan ** assisted me today in signing up for a new home warranty. I was in a hurry but he graciously convinced me to hang on the line to hear all the available options - not a small feat. I think you would have been very pleased with his performance. The various options available for contract term and savings were impressive. I look forward to working with your company and am optimistic that the service I can expect if/when I ever need to submit a service call will equal the experience I had today.

When we decided it was time to get a home/appliance warranty, we shopped around and found Select Home Warranty. Answered our questions thoroughly. Questions answered our questions. They were courteous and informative and supportive of our needs. We also found Select Home Warranty Has a very outstanding reputation which made us feel secure and confident about our decision to use them. We have been debating this for quite a while and feel relieved that we chose the right company. We look forward to being represented by such a reputable company.

I was contacted quickly and provided all the information I wanted. My questions were promptly answered. I was offered other options and was not pressured to purchase something I did not want and purchased something within my budget and what I originally wanted at a better price than advertised. I am happy with my choice. The warranty was emailed to me extremely quickly and everything stated to me was also in writing. I would recommend this to anyone looking for a home warranty. It is much better than my current warrantly for a lower price but better coverage.

Selling my home in Idaho and purchasing and other, needed a home warranty to give to my escrow company for the buyers that are purchasing my home. So I decided to browse the Internet I saw many companies offering their product. But Select had the best coverage plan that I was looking for it had all my needs. Received a Call from Greg within minutes as was continuing to look for the best warranty program. We spoke and he explain the home warranty program from Select and it sounded good and it was what I was looking for. So I decided this was the SELECT was the company to purchase from Quick and easy. Thanks Greg.

I received a phone call to verify my personal information from Alan. Alan was very helpful and thorough during our phone call. He answered all of my questions. All details and offers were explained well and easy to understand. He was very thoughtful of my time and he was very timely in responding to my email and quick to resolve the issue of me not receiving the initial verification email. Thank you for your time.

Dave was Very knowledgeable and nice person. Feels comforting to know that if something breaks in my house now I will not have to pay so much money. Only will have to pay $60 for person to fix or replace. That sounds like a great deal to me! It is comforting to know that there is a company out there like Select when things break in your home. And Select has really good review online. I did check this. The contract was sent over very very promptly and very easy to read. No hidden agenda if a covered appliance breaks it will be fixed or replaced! Very happy about this. I never had a home insurance policy like this before.

Everything seems to be in order, but the real proof will be if we make an appliance claim and we can then measure their response rate categorized as positive or negative. It is difficult to rate a service prior to using it. Hopefully I won't have to use the service and my appliances will not need any repair work. At least the follow-up in the process of signing up was very positive. At least the sign up process was positive.

I submitted a claim on May 10 for a GE dishwasher that was less than one month out of the one year warranty. We paid $849 for it. Technician came out May 14 and diagnosed the condition as computer module that had failed. One month later after numerous contacts and multiple requests from SHW for the same information and pictures, I have been offered $225 to repair or replace the unit. The repair is $500. I was told the depreciation value of the appliance is $225. I have requested them to review again and was told that it would be another 24-48 hrs before I get a response from the resolution team. I am very dissatisfied with the length of time to resolve this and the result. Based on this experience I would not recommend SHW.

The salesman was courteous and helpful. He worked with me. The salesman offered a multi home policy and he eventually offered $200 off each home we ended up ensuring with this company. We also got a warranty on the roofs of both our homes. We purchased warranties for our primary abode, as well as a policy for our rental property. It is our hope that these policies will be helpful in the event of damage or issues.

Nathan ** was super, very helpful, very nice and pleasant, and did a great job explaining your products. I was totally satisfied with his service and explanation. He went over the coverage, includes electrical, plumbing, roof, appliances, including refrigerator, ovens, cooktop, disposal, dishwasher, etc. I can’t remember everything but expect I’ll receive policy via e-mail shortly. He explained the discount, the difference between 1 year and 3 year coverage, and helped make a good decision for this property. Thanks.

It has been several days since I called in. I would say that it was medium. Person difficult to understand. I gave you my information and then you demand that I write 75 words. I have just started my contract with your company. There are some things now that possibly will cause me to cancel and get a refund. I would go to the company I have had in the past. Not a happy new customer. You are demanding I write more words. This really ticks me off! Oh just so you know I have yet to hear from the person who is going to come do my repair???? Is this the way you do business??? What if my furnace went out in the winter??? Would I have to wait days to hear when tech was coming out???? Very concerned!!!! I know I will never hear from you but You have my opinion of your service of the 1st time I have went to do business with your company!!!!

Toilet valve leak. Took four days after submitting claim, and speaking to them on the phone three times when they say they need additional information before an email saying a technician will call. Then the next day another email came denying the claim. Call them back and spoke to three people and say they will get back to me and never did. After a week, I called and cancel the contract. Complete waste of time and money and the people who work there have no ideas what they are doing.

Jonathan was very helpful and had the details I needed to choose my plans. He described my options with deductibles and yearly cost. I choose the plan that best suited my needs and budget. Thank you. I am so glad I was able to get my home covered and choose the best plan for my needs. Your customer service and knowledge really helped me make my decision on the plan and monthly fee. Just needed the deductible information and gained so much more from knowledgeable staff.

After signing into Select Home Warranty, I could not find the initial agreement and was at a lost as to how to obtain it. So I had to wait for a bank statement to see if the information was on it. Luckily it was. I called the company and was pleasantly surprised by the cordial and informative way everything was handled. My New phone # and payment information was updated without any problem. I would recommend this company to anyone...

Chase conducted himself in a very professional manner and sounded like he believed in the product he was selling. I presented myself as a customer with another company. He asked me for that one's name. When I gave it to him, he did not bash them which I thought was nice. I would recommend this agent to anyone. Select seems like a good company to do business with. I am sure I will be satisfied with the policy and the subsequent service down the road.

I was very satisfied with your customer rep. I hope your coverage is a great as advertised. I have read good things about Select Home Warranty. I am transferring from another company, because of better rates and coverage.

Quick Response to submitting claim... Have spoken to customer service support and they were very helpful... especially when we needed to add and change information to the contract. Still in waiting period to hear who the sub contractor that will come out and fix the unit. My son-in-law is under the same home warranty company and he is very happy with the service too. When job is complete I will update the review regarding the third party service company and the outcome of the fix. Thank you. Winifred

Had a great telephone experience by an informed representative who was able to answer all my questions. I feel he was able to save me a LOT of money. This is the first time I’ve ever gotten a home warranty, so, I, of course, can use all the information I can get. My home is about 40 years old, and even though I have kept it well maintained, and even though my appliances are not very old, you never know!

Issac was very professional and did not use any high pressure sales pitch while speaking with him! I will recommend this service to friends and family members. I like the thirty day grace period. I research several different companies and I thought yours had the best bang for the buck. I am looking forward to using your service whenever needed. I can only hope the service representatives are as good as your salespeople. Thank you very very much for your service.

Jonathan was very helpful and courteous. He answered all of my questions simply and plainly. One of the best experiences I’ve had with customer service. I haven’t submitted a claim yet but judging by this call, I would say the service experience will be just as good. I don’t imagine thee will be many things wrong with my house, seeing as it’s only 14 years old. My experience with other warranty companies was not so good. One company I was with did not return calls or emails. That’s no way to run a business. I don’t think I’ll have this issue with Select Home Warranty.

Enjoy the conversation very much. Purchased the warranty after talking to the sales person. He provided all the information I need to know. Very flexible in starting the warranty contract in the right time. Price is very competitive compare to one I currently have with the AHS. I would recommend it to any of my friends if they need warranty coverage on their home. Many extra items that can be selected for coverage is a plus. Prompt and to the point sales. They even provide extended long period coverage at an deep discount. I may choose the long coverage after the current contract expires in 14 months.

The gentlemen I spoke with was very knowledgeable and I was able to get a special deal for a 14 month period. He did inform me of the special package and what a good deal I would receive and at the renewal at the end of the 14 months, my rate would remain the same. I cannot wait to experience the kind of service you provide and the peace of mind that I have coverage if things breakdown.

We signed up for the extended years plan - our salesperson, Stephen, was excellent - very knowledgeable about the plans and willing to take the time to describe the advantages and how to save money - highly recommend this company. We are seniors and retired military so Stephen was able to give us additional discounts. Stephen reviewed the six year plan for the cost of 5 years and the roof leak plan and the different service fees. By locking in for 6 years we locked in our annual fee and got a lower service fee as well as getting a good policy. We got the platinum plan. We had American Home Shield for the last 10 years. Select platinum policy is half the price. American Home Shield has gone up every year we have had it - now our annual fee will stay the same for the next 6 six years.

I seen a TV commercial and thought this should be good, I sign up and they took my $450 and 30 days later another $300. I then read the reviews and looked at BBB they have over 2500 bad reviews. So I called and canceled it, That's when they showed their true colors. I get an email telling me it will be 14 to 30 day to get a refund check and they are charging me $75 to cancel and $46 for a month of service which was the waiting period. So now I'm waiting for the check and it's been 21 days.

New policy bought today - I was very pleased with the coverage that was told to me I did ask for an email stating what all would be covered - but the operator said that I would get that after the payment... handled well however you need to provide ratings and what it covers in a PDF before you buy. I hope this is a good warranty company we will see have never had one before.

Zachary demonstrated quality customer care... and he promised exemplary service in the future. I chose the extended warranty and am not in the financial position to take on such without excellent customer care. I got the gut feeling that my requests would be fulfilled without hesitation or discrepancies in his description of what I was purchasing. Zachary has worked for the company for 8 years and expressed his utmost commitment to it. He promised reimbursement for any customer dissatisfaction in SELECT HOME WARRANTY COVERAGE... including prorated refund of policy cost.

Great service and great value! I was a long time AHS customer but their price got to the point it was ridiculous considering over 5 years I had one minor claim that was fixed in minutes with my heater. In addition my son also had AHS and it's taking over 3 weeks and still waiting to repair a refrigerator. Select offered a great 3 year plan at a reasonable price with much lower co-payments. Johnathon was very detailed in answering all of my questions and concerns. I am recommending Select to my son whose terrible service with AHS should have him cancel his contract with them immediately.

It was great experience. Customer services was good. Customer service by Jonathan was great. He helped me out a lot. He offered me all the discounts. I will surely recommend to my friends and family. Customer service was good and helped me to chose the right plan for me according to my needs select home warranty is great. Hopefully I will renew my plan with them and will give them good reviews again. Good experience.

The process was very easy and the staff who answered my call was very helpful. I have already recommended this warranty service to several of my friends and family. By adding the additional coverage like my pool coverage, I have less stress when it comes to needing repair on my pool equipment. My other coverage has been very helpful as well in that I have already utilized the electrical services to come out and replace a few bad outlets as well as adding outlets.