Select Home Warranty Reviews

I'm a Single girl, with a modest income, that just purchased her first home. It's older and I was quite concerned about the expense of fixing things that broke. Someone recommended Select Home Warranty and am I thankful that I called! From the knowledgeable customer service to the amazing, affordable coverage, I could not be more pleased! It makes my little piece of real estate even more enjoyable, just knowing if something breaks I'm covered!

I've always wanted to purchase a Home Warranty but thought it would be too expensive for our budget. After contacting Select Home Warranty and speaking with their excellent customer service representative, I was surprised to find an amazing warranty at a totally affordable price! Even monthly payments are available! It gives me such peace of mind to know that all the important components of my home can be fixed or replaced for such an unbelievably low cost!

Fred was patient and knowledgeable in explaining the warranty. I chose the 6 year plan with roof protection. I paid the entire amount upfront which will average $291 per month with protection through 9.14.2024. Service fee reduced from $75 to $45 for paying this way. It covers $15,000 claims per year. I know that I will use this warranty. The contract is 9 pages long and lists exclusions. I would like to have read it first.

I have Select Home Warranty for last one year and have made two service calls: One for dryer and washer and the other for garbage disposer. They serviced the dryer and washer and granted $75 reimbursement for garbage disposer. I was asked for the receipt which I submitted. But the reimbursement check didn't come. When I enquired, they claimed to have not received the reimbursement form which I never received. I have asked for the reimbursement form. Hope to get my check soon.

Bought home (not new) & had inspection done. AC passed & worked fine for few months. Repair estimate $1300. Select won’t pay but $150 because we don’t have 3 yrs maint. records. We’ve owned about 3 mos! SCAM.

William was very professional, spoke clearly, offered discounts for a 5 year or 3 year, but we only want to start out with one year at our ** rental property. We researched all the other home warranty companies, used American Home Shield in the past = very dissatisfied because their website & phone systems kept going down, even though we never placed a call. We chose Select Home Warranty over all the others. We have other rental properties, if all goes well we'll switch those over also - thanks.

Kevin was very helpful in signing us up for your home warranty plan. Gave me all the options. Gave me various payment options and did not pressure me into using a payment option I wasn't comfortable with. I chose the monthly payment plan. Also answered my questions concerning use of a contractor I'm familiar with vs one you may be working with. Overall the signup process was smooth, efficient and courteous. Thanks for your assistance.

Spoke with Abraham, convinced me to switch from another company, saved me money and I got more coverage. Service fee almost half, no pressure, I will let friends know about Select Home Warranty, give them a try.

Great customer service from Alan and the staff over at Select Home Warranty services. It was very easy to discuss, and to confirm service, and I look forward to business in the future. The additional discounts were very helpful in confirming service as well. Thank you all very much once again for the service and as I said, I have no problem recommending service to a potential customer in the future to anyone who is interested in getting these type of services.

Bruce ** was a great service man. He explained the service and told me the ratings that the company have and was very polite. He told me what the prices was and what all was covered and how much it would and he called me back when I told him that I couldn't talk to him right then. He was very sweet and I would tell my family who owns homes to call Select Home Warranty and ask for Bruce ** because he was a very nice salesmen.

Kevin ** was very helpful and answered all questions I had and I enjoyed talking with him. Kevin sent us all the information he said he would for me to print it out. Thanks Kevin for all the information and great deals you explain to me. Thanks again Kevin for all your help. Hope this company is as good as it was presented.

Everything went smooth. No unanswered questions. Great service. Would recommend to friends and family. Trying out service today... We've submitted a claim. Waiting on contact. Having to place the claim via live person.

I am in need of Select Home Warranty's guidelines for the transfer of Policy ownership, from Me/seller to the buyer at closing. The first person I spoke to sent me a copy of my Policy and told me the requested information was in that document. It turns out, it is not. When I called back, the next person told me she would notify the office of my request and I would receive the forms in an email.

I am very disappointed in Select Home Warranty. I had high hopes when I contracted with them but my experience has been horrible! absolutely horrible! First there was a delay in approving my claim. Then when the repair person came and submitted the claim request. They low balled me on the claim reimbursement. Finally, because of the delay in service, I have lost all of my food in the refrigerator worth hundreds of dollars. You hear about terrible service in this industry but now I have experienced it and learned my lesson. Now I want to warn everyone to beware and not contract with them. Terrible customer service and they break every promise they have made.

Was great working with Isaac. Process was smooth and easy. Isaac was pleasant and enjoyed working with him. Good to hear that you can use any licensed contractor since I use one twice a year maintenance. Looking forward to working with Select Home Warranty in the future. I now have peace of mind knowing things are covered. I ended up purchasing the platinum plan for the best coverage. Thank you Isaac for all your help in making my decision.

I bought a home warranty on 8/14/18. I received no email on confirmation. No information at all. It is supposed to be 2 payments of 187.50. The first payment came out of my account on 8/14. I still don't know when the second payment is due. A phone call on 8/23 produced results But I still need to know when the second payment is due. Shame on all of you! Someone needs to make this good, when I call to discuss this problem, I'm put on hold for a long time.

David did an excellent job in meeting our family needs and made sure we received the plan best suited for us. David also answered all of my many questions in a completely satisfactory manner. He made sure we were satisfied with our choice of product and provided direct contact information if we have further questions or needs. I feel we received the best possible value for our money and know we will receive great customer service if all of your employees are like David!

Your rep, Mark ** was very professional & courteous when explaining all the options to me pertaining to Select Home Warranty services, options & pricing structure. I was initially calling around for quotes, best prices & services but Mr. ** convinced me that agreeing with SHW was my best choice. After agreeing to the terms on this contract for my permanent residency, I discussed with Mr. ** an additional contract for a rental property as well.

The gentleman I spoke with Sol ** was extremely knowledgeable and courteous. He answered all my questions and made me feel appreciated. This was a signup order only everything was explained in clear and concise details. At this point I would definitely recommend your services to family and friends. I also received a follow up call from a different agent to make sure I had received all the discounts I qualified for. This made a positive impression on my overall experience.

Signing up for the plan was pleasant and all of my questions were answered. I'm looking forward to a great customer service experience throughout the life of the plan. Hopefully I have made a good decision to go with this company. Time will tell. My experience in the past was good but I search for excellence. I have no more to say considering I just signed up for this plan today. Thank you very much and have a great day.

Response time from technician was too long. It is the hot part of the summer now in Florida. The technician did not even contact me for 6 hours after he accepted the job to confirm when he would be out to look at my problem. SHW did not reimburse me the full part price of $197.00, but only gave me $150.00. Also my icemaker broke and you denied coverage even though the salesman informed me that it was covered. Phone conversations with customer service reps showed no sympathy for my problem and did nothing to rush the repair to the A/C even though I told them I was expecting company (5 people) that afternoon.

I am thankful for the purchase but I think that there should be a system in place so only one customer service representative call you. I had about 15 call in one day. Once it was all said and done my sale customer service representative was respectfully and a pleasant to speak with. I am satisfied with my purchase and service that will be given with my policy.

Excellent, quick service and was able to answer my questions and offer me great discounts. I was very pleased! I would refer the service to a friend. What I liked most about the plan was the quality, affordability, coverage and deductible amount, which is what led me to become a member. I don't know what else to say other than I thought the sales rep was pleasant, quick, able to answer my questions, professional, etc. Also, in comparing the plan, I think it was comparable but more affordable than most. I can't comment on the service yet since I will be a first time user, but I hope it equates to the customer service received. Looking forward to doing business. Lastly, I liked that the discounted plan coverage offered was risk free.

She did her best to stay calm and tried to help get my problems solved because I could not understand why, what was going on, what's happening. I sent all 3 claims through the mail but they only had 1 so she did her best to find out what was going on with my microwave, ceiling fan and air conditioner.

Kevin ** contacted me and convinced me to obtain multi-year home warranty insurance plans. He is an asset to Select, he is knowledgeable of your products and awards. He walked me through each step. I had contacted four other companies and explained that I would not make my decision until this weekend. Needless to say, I had to call them back and apologize.

Abraham **, our customer service representative was excellent. He assisted us in picking out a long term platinum plan which was very well priced and had some nice amenities. This is something that everyone should consider as repair costs can be intense for most anything in your home. We are covered for six years for virtually every major repair expense that can occur. Hopefully we will never have to use the plan, but it gives us peace of mind for an extended time period in case we do.

When I reached out via online request, I received a call within an hour. The customer service representative spent a lot of time discussing the multiple plans to ensure I knew the many options available. At the end of the call, the representative asked if I had any questions; he was very polite and took the time to listen to any questions I had. I discussed this with my neighbor the next day, as we both had a different warranty company in the past. Very pleased with the pricing and the multiple options available. She is looking into switching her home warranty company as well.

Jonathan ** was extremely easy to work with, anticipated my questions and answered them before I asked them. I look forward to working with him and your company. You provide a useful product at a reasonable. The rate lock in is a valuable enticing feature. Your ads and emails with the included quotes were most helpful. Your costs and service fees are well within, in fact better than, and information I received from other companies.

I will call this company as company of false promises. I took this company's policy a year back under Platinum package. When I had an issue in my Bathroom faucet, I got a ticket initiated. My request was denied with a comment that you have plumbing system covered but it doesn't include Plumbing Faucet. So I have to pay additional $49 to get it covered. I paid this amount to get faucets covered unwillingly. Later technician came and asked me to pay $275 to get faucet replaced. I paid this amount as well and he replaced a good quality faucet with the a cheap faucet.

Just decided on Select Home Warranty after searching for different plans and looking at reviews of all the top companies. We are nervous being first time home owners with such a big investment. Don’t want any little surprises causing trouble that we didn’t plan. Bruce was very kind and informative. He provided answers to all of my questions and even offered several additional discounts based on my military service. I look forward to working with him in the future. We hope that we will never have to use our coverage but it gives us peace of mind knowing it’s there.

David ** at Select Home Warranty Coverage was helpful and he worked hard to meet my needs. He tried to save me the most money and give me the plan that would meet my needs. I am hopeful that this company will provide me with good coverage if I need it. I am also hopeful that the customer service will be better than the previous company I used. I look forward to working with this company.

My representative was a very good listener. I am a very busy person, as most people are, and I don't have time for lengthy phone calls, and I don't like pushy sales calls. I requested to be contacted via email or text, and that the terms be explained in simple, clear detail. The representative did exactly what I requested and it was the best sales experience I have ever had! He also informed me that I could receive and additional free month. I feel reassured that if I should have a major home breakdown, I will be able to care for it and not worry about being able to pay for it.

Richard ** was very informative and helpful and a credit to your organization. I appreciated his clear descriptions of your services and his upsale talents are very good. I cannot feel comfortable that when I am away from home that my wife can get things fixed.

Hello, I'm a new customer with Select Home Warranty and the person that I spoke with today was very professional. Thank you Belinda ** for explaining the different plans from Select. I have tried different home warranty companies, so now I am ready to go with Select Home Warranty Co.

I never received the warranty document. As a result, it was sent to my wife's e-mail address, and I cannot print it. All else seems Ok. Zachary was very informative. I sure wish I could print my warranty to have a hard copy as a backup. I can print other PDF documents, but not my warranty from SHW. I'm certain I'm doing everything correctly. I wish SHW could send me a hard copy of my warranty coverage. I really need a hard copy of my warranty document in case my computer crashes.

Rep was nice. Little bit of a fast talker but was nice. Little pushy to get you to buy more then one year at a time but could make sense for someone if they will be in the home a longer period of time. I got 200 off so you may have to ask for it. If you do a three year it appears that they will give you your service call fee at 45. Clearly this can change with each person who calls but that was just my experience today when I called. It’s a little hard to find reviews for This company but I read a few third party sites and they seemed to rate these guys pretty well.

My ice maker stopped making ice, and the "frost free" feature was not working properly. The freezer was dumping water onto my kitchen floor. The technician came out and diagnosed the problem. He said that a water valve in the refrigerator and the thermistor were not working properly and needed to be replaced. Select Home Warranty refused to cover the repair. They said the repairs were not covered, because there was nothing wrong with the ice maker itself. So, my ice maker still does not work, and the freezer is still dumping water onto my kitchen floor. Select Home warranty refuses to help me out, even though have I paid for both ice maker and refrigerator coverage.

Sol did a great job explaining the warranty and the different cost options. We were very satisfied with the customer service and hope it stays this way throughout the service contract. We may be looking to add some optional coverage in the near future that wasn't previously included in the original package. Please keep up the friendly service and we hope the experience stays positive. Thank you for reaching out to us to explain the packages you provide.

Adam explained the package I selected in detail. He was very polite and professional. I am changing from another company and I feel like my service with you will be much more efficient. Your process was very easy and was handled in a professional manner. Adam was friendly and handled this quickly. Thank you.

I had a fairly good experience putting in my claim. It was for my microwave, and I was told I will need to get a new one and submit my receipt. I wasn’t certain how they came up with the value of my microwave but I was told I would get reimbursed the value of the microwave minus my deductible. Hopefully they will remember that my deductible was reduced by a Select Home Warranty supervisor. I put my claim in early August, purchased the new microwave right away and submitted the receipt. It’s now several weeks later. I am hopeful that my reimbursement will be timely.

My experience with the sales agent was great. He was thorough in describing the plan and answering all of my concerns. I would recommend this plan to others. The coverage in the plan is good for the value of the product. I have not used the plan yet but I previously had a similar plan and was satisfied with the way the coverage worked and the response time. The Sales Agent stated there are adequate service repair technician to provide quick response time in this area so I look forward to a good relationship with this company. I have reviewed the details of the plan and am satisfied with the coverage that is provided for each appliance and other systems covered by this plan.

Jonathan was very knowledgeable & understanding about my situation. He answered all my questions & told me about the plans available & explained everything very clearly including my payment options. I was curious to know if there is a waiting period. He explained that there is a waiting period and why that is imposed. Great customer service!

The process to purchase warranty was quick and efficient, the agent was knowledgeable and friendly. I believe the warranty will help reassure the buyer about purchasing the house. The overall process took about 15 minutes.

I just signed up for the home warranty plan coverage for my home. I pray I won’t need them, but it feels better knowing that they are available if I ever need them. I was excited to learn that they have coverage available in our rural area. My mom and I have researched this company for the past 2 weeks. I kept debating whether to sign up or not. Then I went online and requested information from Home Warranty and they called me this afternoon. I figured with the deal they offered me that I should get the coverage. Excited to see how this all works out.

I told them I had two fans that were not working properly. Was told the work order was submitted and was giving a claim #. Never got an email as promised stating who would be coming out and when to replace fans. Called them back and I was told it was because ceiling fans were not covered on my policy. I stated yes they are and just when were you going to notify me of this because I never got an email stating this. "Yes ma'am you did". "No ma'am. I just checked my emails there is no email from your company."

Select Home Warranty had just the insurance coverage I was looking for. I was looking for systems coverage at this time only. Johnathan at Select Home Warranty was very courteous and polite. I would recommend Select Home Warranty to people looking for coverage to have warranty coverage for their systems. I will possibly look to add individual components at a later date. Select Home Warranty's pricing seem to be fair for what they are offering.

On my letter it said that I would receive 1 free month of service by sharing my experience with others. So far I have had very good communication with the sales rep. Everything sounded great. Sounded so good that if I could have afforded the multiple years, I would have done it. Lack of money kept me from it. I hope that if I ever need Select Home Warranty, that they are just as good as the rep!

Jonathon ** did a great job explaining the coverage and was very helpful. He was able to compare the Select coverage as opposed to the coverage I had with First American Warranty company, whom I have been with for over 3 years. I was able to get through to this company very easily and talk to a human being instead of a voice response unit like so many other companies. The first engagement with Select went very well, and I hope they will be as prompt to task when I need them for a service call. That piece remains to be seen, but only time will tell.

Select Home Warranty representatives was very professional and polite in assisting with my claim and any other questions I needed answer, I would highly recommend them to family and friends and others, this is my first experience with this company and I must say that I'm very impressed with the service I received. I look forward to extend my business with them for as long as I remain a homeowner, I'm so pleased and satisfied I couldn't have found a better company that will meet my expectation, thank you Select Home Warranty.

He did a great job explaining all the features, was available when I called back and made sure to let me know of all the discounts that were available for us. My wife had a few questions and I had to call Adam back and he was available and very informative, knowledgeable, Professional and courteous. I have worked in call center for over 15 years and any QA review would agree Adam did a 5 start performance.

Customer service was very professional and concise, willing to work with the customer on finding a plan that fits their need and budget. The plans are very competitive and fairly priced. I haven't yet had need of the warranty, so the jury is still out on how well that works, but for the money it seems like a great value. I would recommend Select Home Warranty as an option to any friends that are looking for a better plan.

Select actually offers senior discount - WOW! Service person Jeff was very helpful and covered all of our questions. We were going to call back but he reassured us that if we made the decision now we would be able to cancel if it did not meet our needs. Oh senior discount does not go up. There is also no monthly service charge for paying month to month. We were very impressed with all aspects of our transaction.

I compared several companies and Select Home Warranty provided the best price with the most coverage. Best of all it is fully transferable either to a new owner of our home or to cover a new home for us. David ** was very pleasant to deal with and was very patient and explained everything, sometimes 2 or 3 times because my kids were screaming in the background. I have not had any experience with their claims process, but as far as shopping around and purchasing a policy they are the best.

It was not complicated at all. The gentleman who answered the phone was pleasant and got right down to business with me. I'm pleased so far with the process and I hope everything remains this smooth down the road. I'm glad Select is Licensed and that I did not go with First Choice who is not. I received the coverage Via Email while I was speaking over the phone to the rep. I opted for monthly payments. That fits well with my budget.

Kevin **, was exceptionally courteous and professional!!! I would recommend him to anyone as well as your company! His knowledge and explanation of the coverages available to me, helped make my decision process very easy! I look forward to doing business with your company and having smooth business transitions that will make my home life comfortable and secure. Continue to process your customers in a professional manner and treat everyone kindly and this company will continue to grow and benefit all its clients. The atmosphere of professionalism is very important and I really truly appreciate that. I thank you for allowing discounts, deep discounts and providing comfort with your customer service.

Received a tremendous offer of $200 off and 2 months free service. I signed up after reading all the excellent reviews on Select Home Warranty. The Salesperson was very helpful in explaining the extensive list of appliances covered under their warranty and their same day service. I was extremely pleased with the professionalism of the salesperson. The price of the multiyear plans are significantly better than Select Home Warranty's competitors. I have already recommended Select Home Warranty to three of my neighbors.

Bruce was very helpful. He was professional. He was polite, and respectable. He helped us pick out the right plan for our budget. We appreciate all his help. Thank you, Bruce. We now have peace of mind at our age. This warranty plan seemed like the one we needed to cover all our appliances, and even if we had a leak from the roof. We are very happy to have found this warranty plan.

William ** was very professional and courteous as along with being very knowledgeable and helpful. He answered all my questions and put through my order very quickly. I would highly recommend Select Home Warranty. They have very fair prices.

Mark ** was my salesperson over the phone. He did a great job explaining to me my coverage and today's offers that made me sign up for 2 yrs instead of 1. He was also able to add extra benefit like Roof Leak and Fridge with ice maker. Thank you and look forward to a good service from you. I received my contract right away in the email. However, I recommend to add the fridge with ice maker to all your contracts since this is the trendy ones used nowadays.

First impression is everything and Jeff was very informative. He was well informed of the product that he was explaining. He made me feel comfortable to ask the questions I needed to ask. Mr. Jeff also told me if I had any concerns or questions to feel free to call and he will get the answers for me. I look forward in using the service and understanding all the information that has been given to me. I thank Jeff for his help in this process.

Bought older house and within a year I needed air conditioner service - they demanded 3 years evidence of service which was not available so they offered $150.00 consolation payment if I had the service (paid totally by me). Two months later and I am still waiting for the check for $150.00. They continually have excuses and delays for this payment. DO NOT BUY THIS COMPANY'S CONTRACT SERVICE --- They will come up with ANY REASON NOT to COVER the service.

I called for service on my water heater, 3 days later a tech came out and put the claim in. A few hours later I got an email saying that leaks are not covered for water heaters. Don't they hold water? I called to cancel my policy and requested a refund. Let's see how that turns out.

Awesome customer satisfaction from you guys. I felt great about the whole experience from the first time I called to the time I completed the contract. If I had to refer a home warranty to a friend or family I would definitely refer them to Select Home Warranty.

Great customer service, great rates, great perks. I am a new customer and I’m looking forward to a long and successful relationship with this company. My sales rep did an awesome job. Very informative and friendly. He answered all of my questions. He was very patient with me. Being a new customer I wanted to know that I was going to have a great experience as well as relationship for years to come. He also went the extra mile and recommended a different package than I actually wanted. He wanted me to get more for my money and I extremely appreciated that. I would truly recommend anyone who is looking for appliance insurance to use this company.

The rep was very knowledgeable and very friendly. I ask tons of questions. He knew all the answers. Very knowledgeable about plans and deductibles. His name was David **. This plan is well needed for any homeowner, I love that they had several plans to choose from so that every walk of life can afford this plan. I would recommend for everyone, I also like money back guarantee. I also like that they give you two payment options monthly or yearly. Great plan. It gives you peace of mind that if something breaks that you will not have to break the budget.

Was impressed with the helpful info. Was really pleased to find out that I would get 14 months of coverage for the price of 12, and that my outside freezer was also covered, as well as holes in my roof. The rep was very knowledgeable and helpful with answers to my many questions. Thank you for being so helpful.

Customer service was excellent, Abraham answered all of my questions helped us save money and select the best policy for us! We are satisfied and delighted with our service & warranty. We also were able to get the roof protection as well which is a major plus along with coverage of appliances, electrical a/c, and plumbing. Monthly payments are low and complete service and warranty on our investment is worth the peace of mind. We are beyond excited and pleased with our new Select Home Warranty! I would recommend this to everyone we know.

The Select Home Warranty agent, Richard, saved us money upfront and explained the entire process for coverage and claims. Information came rapidly to our email. Quick and efficient. Great coverage at a fair price. We needed extra coverage on our water pump and septic tank and having such gives us additional peace of mind. I checked with other providers first and did a comparison to each and find Select to be our best choice. We all hope that we have no issues but that’s not realistic; systems and appliances fail and can be extremely costly to repair so having a home warranty service makes perfect sense.

Abraham was a great representative. He presented me with various options and described the plan efficiently. Select Warranty gave me a great value for my plan and covers all the essential appliances in my home. Some of the other plans that I have contacted did not offer me the same coverage and value. I would have to pick between central air conditioner, heating unit, garage door opener or all 3 plus the appliances like refrigerator for almost double the price. Definitely a great value for the price.

As I was researching for the best home warranty coverage for my home, my husband and I decided this was the one for us. Fed was very helpful and understanding when I was asking for details and had questions about the policy. He was also helpful with accommodating my financial needs and was helpful with a way to make the plan more affordable. His responses to my emails were very timely and though assertive, not overwhelming. =)

When I called Select Home Warranty I was very pleased with the outcome. It was not the only warranty company I called. I was connected with Mark ** and the experience I had dealing with Mark ** on the phone was professional and informational. He answered all of my questions and I received all of the information I required. He also furnished me with additional information about different coverages which I wasn't aware of and I took advantage of them.

So far I am happy. I hope your service is good. I dropped my last home warranty company due to bad service and very lengthy waits on the phone and getting to my house. The guy who sold me was complete and accurate but he did push hard to buy more. I’m in sales too so that was ok. Timely and quality. I have two houses under Contract with you. One in Columbia Area one in Hilton Head South Carolina.

Excellent experience. The sales guy that called me was excellent!!! I was able to get a lot of coverage for a good price. He was able to thoroughly explain the coverage I would be receiving and everything. He was also able to answer any questions that I had about it. He also sent me an email after the call thanking me for my business. Also, included the time frame they were going to send me the policy in. Person was really detailed. Also the website was excellent as well.

Great rates and perk of free months. Would recommend to friends and family. Have been great helping their customers as per my family experience. It has been best possible policy for your home owner's insurance. They are quick to respond and resolve your problem in timely manner. Way to go Select!! I have signed up 3 years and would love to cont more. Longer you sign up, better rates you can get. You can get locked in rate with them. No other policy offers what Select have to.

David ** was very efficient and helpful. He answered my questions and presented this program with simplicity. He presented the discounts and told me about the advantages for a longer commitment. I have had other warranty service programs and were not treated nearly as well as David **. Because this service will not be effective until October, I cannot rate the service. Mr. ** has been most helpful.

They are a pleasure to work with polite and patient. Knowledgeable with all questions. Excellent price for additional insurance. Every time I contacted them they response quickly and very pleasant to help you with any questions. Can add on if you forgot anything. I give them a five star rating overall on customer service.

The representative thoroughly explained the program. The program seemed comprehensive and at a good price. The representative then offered a scowl lower price that made the warranty seem like a very good value. I did not hesitate in securing the contract service as offers by Select Home warranty. I checked several different companies and talked with a few of these companies and as I state, this appear to offer the best value in home warranty programs.

It was very easy getting a quote. Compared to other companies, my sales representative is awesome. Very easy understanding and honest. I’ve called the other companies and I got hung up just because I said, “Let me think about it.” To the other so called “5 Star” companies, always listen to the questions before selling your pitch to the customers. It’s our house we want to protect, not our wallets. Thank you so much for this opportunity.

I spoke with Kevin ** who explained and answered all my questions. I had dealt with home warranty companies before so had some "fine print," questions. His answers were as thorough as my specific questions. His math made economic sense as I purchased the five year policy; there was no "hard sell" which would have turned me off and I would not have purchased anything. I was pleased and hope to be so with the service.

I'm happy that they helped us with our issue (broken microwave) promptly and we will be given money towards replace our unit. We will be getting another unit soon and we should be getting something that is a slight better upgrade. Had we not had this Select Home Warranty company we probably would have had to go out and buy another different unit for the price it would have cost us to just purchase another home warranty so at the end of the day it is completely worth the trouble and it ensures that you don't have to worry about things breaking.

I filed a claim with Select Home Warranty to replace my garbage disposal. My experience with customer service was phenomenal and they answer all my questions in short time of period. Since my garbage disposal was between nine to ten years old and the cost to be repair it exceeds the unit current value in the market, I was approved for the amount of 75 dollars to replace the old unit... The only downside is the replaceable unit cost $88 plus tax. I guess I will be responsible for the difference price.

In May of this year, I had an issue with one of AC units. They provided me with a AC service provider from their approved vendor list, they did not cover that service call due to it being AC drainage clog. The technician did a complete maintenance on units at that time, submitted diagnosis to select. Fast forward (today), both units went out. It was stated that I need the history on the units. Remember in May the diagnosis was given. Mysteriously, the diagnosis invoice disappeared and they have no record. I asked them what is their policy for record retention, crickets. I resent them that record again and photos of units, my claim was denied for coverage. This company is not worth money or hassle. Avoid this company at all cost.

I was very pleased with y’all. Bruce helped me get started. Thanks. The only concern I have is I haven’t received my policy yet. I highly recommend y’all. Customer service is great and once I filled out paperwork online I got a call instantly! You guys are great. The pricing was very convenient for my pocket book. Thanks again. You guys are awesome.

Price was fair and the sale man was very professional and helpful. Homeowner service with the same price from the past was honored. Like to see this type of price for future. I would recommend to my family and friend with the same type of pricing and services.

The customer service rep was extremely helpful and nice. Walked me through the process and was able to find me a lower price to better fit my needs. I was told it would be same day service though and since I submitted my claim it has been three days and I haven’t received any further clarification as to where the process is. If “same day service” is going to be advertised then someone should be following up to make sure that the order is being taken care of and that someone has reached out to me regarding the issue.

This was my first time using my home warranty. I submitted my claim online the morning of Aug 5 and never heard from anyone. Late that afternoon I called and the Select Home Warranty rep apologized and said someone should have called me already. My air conditioner was out and the rep said it would be 24-48 hours before someone would come out; not helpful in Florida in August. The rep said I could pay someone and submit a claim for reimbursement, which I did (my AC was fixed that evening). I filed for reimbursement the next day along with my receipt. I was approved for reimbursement within a couple days but had to submit my receipt twice.

Richard ** was great. He made me aware of the savings and benefits for obtaining multiple years of coverage. I'm relying on his suggestions concerning prompt service and professionalism. I will suggest to my friends to obtain coverage from Select Home Warranty. It was a pleasant experience.

The agent on the phone was helpful and made it easy to get enrolled. He was persistent with answering my questions. He gave me his direct number to call him back as I needed to talk to my husband. We were surprised at the multiple benefits of enrolling for more than a year. It was much less expensive than other companies. I'm hoping we are happy with the Select Home Warranties, but we haven't had to use their services yet.

Kevin was very persistent in responding to my quote that I filled out online. He definitely gave me any and all options. I am into sales now so I understand how hard sales can be. He did an excellent job and I always make sure I reach out to the person that originally took the time to help me out. I would highly recommend Kevin to anybody that is looking to purchase a home warranty.

The representative was very professional, courteous, knowledgeable and took the time to explain me all the benefits and offers that this company has and what this home warranty covers or does not. I shopped around for a while and I believe this is the company offering the best services for the money in the market and they get even cheaper if you sign for a longer service with the option to make payments, they also give you 30 days to cancel the policy.

Mr. ** help me sign up and he was very professional and detailed. Everything was explained and with no sale pressure. This was a pleasure and made me feel very relaxed. I will recommend this company to my friends and family. Never before have I felt that the customer interest were the salesman top priority and not just wanting to make a sale. Thank you for this experience you have gained a customer for life. Well done.

I just signed up with Select and so far, so good! I feel I got the very best deals and discount available. The customer service was great so far, which is why I'm not renewing with American Home Shield, which I have used for the past year. I can't comment on using the warranty yet, as my contract won't start until October 1. But I am very optimistic. Avoid American Home Shield... they will keep you on hold forever!

Called the first time and the first gentleman I spoke with was not friendly, I wind up calling again and got another gentleman who was very easy to talk to you and took my order with ease. He gave me the discounts I asked for and was able to look up my account, he was professional fast and quick. According to all the other review this company is pretty much at the top of reviews. That's one of the reasons I choose it. It covers everything I need in my home and more.

I just purchased a home warranty service with this company. Richard was the agent and he was very helpful, friendly and answered all my questions. Richard reviewed several extended warranty options which included a few extra free months. The option I chose was comfortable in terms of my budget. Our home is on the Big Island of Hawaii, I am happy the Select Home Warranty Services provides service on this island. My initial experience with purchasing this service has been very positive. Thank you!

Order process was fine. Agent was able to answer all my questions. I received a discount which was nice, but it was still about $100 more than I am used to paying. I wanted to try out a new company though, so I decided to move forward anyway.

Richard ** helped explain the home warranty benefits and cost. I hope I don't ever have to use this but I know it's there if I need it. I feel as though I purchased a peace of mind with this home warranty. And purchasing an extra year is a bonus. This whole process is new to me, I appreciated the explanation and time the salesperson took to go over what the warranty covered. Some things I was not even aware of.

Setting up this home warranty was Quick (5 min phone call) and easy to set up, received answers to questions, decent price compared to others in the market here in Utah. Hold/wait time was short, less than 5 min.

Fan has started to wobble causing concerns for ceiling attachment. It has also lost 2 of it's 3 speeds. It has progressively gotten worse. We have considered replacing but wanted to evaluate this one first. I think the results are fair and reasonable and wish to thank Select for their evaluations and judgement in resolving this issue.

My client and I had the worst experience. They scammed her into purchasing this platinum policy for $399 and said that her HVAC was 100% covered. While residing at the house for 4 months the AC started to fail, they gave her the runaround for 4 months now that it needs repair and refuses to fix the issue. We requested a full refund as they have done nothing to resolve or repair and now they are saying they will credit her $70 because the insurance is Pro-rated. This is a scam. They trick people and take their hard earned money and will not repair anything. We spoke to the manager Edward ** to our shock was extremely rude, speaking over us, and being inappropriate when we requested to deal with someone else hung up on us. I cannot explain our shock as how management treats their customers is mind boggling.

I am a first time Home owner and realized how important it is to have extra Home Warranty Coverage. Allen my Service Rep not only gave me Excellent Customer Service, but the BEST Rates and Coverages to cover my appliances along with my Major appliances with not only repairs, but replacement if repairable! Select Home Warranty also beat the rates and coverages of the last Co I was with! I'm so glad a neighbor told me about them and I would HIGHLY recommend them to any Home Owner!

I have been dealing with them since June. First I had a problem with AC. It was leaking water. They would not send anyone out to look at it. There was a pan that was cracked. They said they don’t cover leaks. Then I had a problem with my dishwasher. No one in my area would come out to look at it. They told me to get my own service and they would reimburse me minus 60$. The washer needed 2 new parts. The service provider could not get 1 of the parts.

So far so good. Have called Select Home Warranty for a claim number and they told me local associates will call or email me within 24 hrs to schedule repairs. I have had home warranty before and some outfits were not responsive. Select Home Warranty seems to be taking care as per their contract stipulates. On my first interaction the gentlemen that took the claim was nice and knowledgeable. If they live to their advertised service level I will continue using them for other real estate I have and will also recommend to my friends.

Sam was very knowledgeable about the warranty and walked me through the enrollment procedure with ease. He was kind and made me feel very comfortable with this process. He was also very persuasive with the sale. He was helpful and he saved me a lot of money over the next 6 years. I am extremely grateful to him for being so well informed about the discounts, and for him bringing them to my attention and saving me so much money.

The sign up was simple. It didn't ask for a full address. The representative that calls you asks for it. The representative that called, Abraham was polite. There were a couple of things I didn't like about the sign up process, that it refers you to a representative, without getting all your info, you don't get to choose the service fee then the representative tries to get you to pay in full to get the lower service fee.

Company representative listened to my problem (garbage disposal). Asked appropriate follow-up questions and assured me that my claim would be fairly treated (and it was!). Received claim resolve notice within 24 hrs of submission. Found the resolution fair.

After I purchased plan, I got no information in the mail or any emails to explain to me how to sign in to my account. This is very troubling to me. I sent email to get information and it has been over 24 hours and still no response. I am hoping the service will be better in the future when I need a service technician. The sales call was prompt and friendly but he was very pushy on the 2 or 3 year plan which is not an easy sale. As I had not tried their service yet I was not going to put out over 800 dollars to them.

I was told I would receive an email from the repair service. I was to call the number provided to set up a repair appointment. This would be within 24-48 hours. Nothing was mentioned that the weekend was not included in that time frame. After 4 "business days", still no email. Called Select & was provided a repair service number to call. The company advised they were not provided an email address & didn't even have the correct phone number to reach us. If we had not followed up, there still would have been no contact.

Just spoke on the phone with Select Home Warranty and completed the purchase of a five year policy. Bruce was very helpful and answered all of my questions. I’m looking forward to a long relationship with Select Home Warranty. The value is great and the coverage has everything we need. I looked at several other companies. I found that Select Home Warranty could give me the best price for the best coverage. Bruce discussed everything thoroughly, even things that I hadn’t thought were important.

The customer service was good and the result of the claim was fair. I needed a garbage disposal replaced. They reimbursed me $75 dollars and would not cover any labor. It was not anything that I could do myself (I am female, not strong enough to hold the garbage disposal while attaching it) so had to hire someone to do the work. The garbage disposal was $144 and the labor was $80. I felt like I really had to pay too much. Their policy said I would have to pay the first $75, then they would pay the remainder, so I didn't feel like they did exactly what their policy stated.

Getting this policy was fast, efficient, and reasonably priced. I believe I got a better policy for less money than my previous policy. The representative was knowledgeable and polite and was able to take care of my order in a timely fashion. The documents were sent to me by email and hard copy. The website is user friendly and easy to navigate. I am hoping to be able to keep this policy for many years to come. Thank you.

Customer service is great. Took care of my claim in a timely manner. They listened to the claim and were very helpful. One thing I would recommend is finding better service providers. I had to find my own service provider to complete the claim because I did not receive a call from the service provider that was assigned and I could not get in contact with them either. All in all it is a good company to go with. The price for the service is fairly reasonable. I would recommend them over any other company.

Richard was amazing. Let me know how I could save even more by longer arrangement. He was very helpful and answered all my questions with ease. I was unsure about a home warranty but feel confident that is a great protection to have. Wasn't sure about covering appliances but after further review, did not. It was a great option. I will definitely sleep better at night knowing we are covered. Thank you very much!

Very happy I switched warranty companies. Seems like I will be well taken care of after a very unhappy experience at the last company. They called me immediately after submitting an inquiry and got my account handled within 5 minutes of me deciding to open with SELECT HOME WARRANTY. I was provided total comfort in my new policy and I anticipate I’ll be keeping my account here with SELECT HOME WARRANTY. Thanks again for all your help!!

I received an email from Jeff ** a month or so ago as I was researching other home warranty companies. At that time I told him I would contact him should I decide to change. A few days ago I emailed him asking that he call me on Wednesday afternoon (today) to discuss Select Home Warranty's Plan. He did just as I asked and was very thorough with his explanations of coverage, etc. I am now a new customer of Select Home Warranty.

Mr. ** answer all my question. He did a wonderful job. I join Select warranty and I understand the terms and about the monthly payment. Mr. ** answer all my question. We agree two years term. That way monthly payment will stay the same. Mr. ** did his job very well. He did his part to pay one year and I explain to him that I wasn't able to doing at this present time.

The sales process was easy and efficient. The salesperson helped me find the best option for me & my home. They provide a number of options to customize services to my particular needs. The cost decreases with a multi-year contract and upfront payment. This seems like a good deal and I chose the 6 year plan. I have tried other home warranty companies in the past and not been happy. Select Home Warranty seems to be different. Time will tell.

Great service. I would definitely recommend to friends and others. Right from the time of call to the representative, he gave all the information about the plan and was able to alter it as per my needs. Gave me all the info and was able to sign me up in matter of minutes. It was a great experience and to have it completed in a matter of minutes was definitely a bonus. The contract was sent over to me while I was still on the call and he was able to explain to me the entire contract and provide all the details.

The customer service guy Fred was very helpful and gave us a good deal. Hope I made a good choice. I looked at several companies and this one was rated pretty good. I am nervous about the service after reading the contract but I will have to wait till I have to use the service before I can be sure I made a good choice. I have never had coverage like this before so I hope it is worth it.

This review is based on my experience as a customer for home warranty platinum. Good customer service and great coverage. Sales guy was cordial and explained the warranty that is appropriate for my home. He offered me different options regarding the length of the warranty at a fair price. Will recommend to friends.

After reviewing several Home Warranty companies listed on HomeAdvisor, I was contacted by three different companies. Two of these companies were listed in the Top Ten Home warranty companies. After reviewing very positive feedback and reviews about Select Home Warranty, I spoke to their representative, Daniel, who was extremely helpful, had great knowledge of their offering and was able to provide a very competitive multi-year contract. I'm very happy with the coverage and the great price they provided.

I called today and spoke with Jeff. I have been researching Home Warranty companies for a comfort zone. Jeff answered all my questions in a friendly, professional manner completely to my satisfaction. I ended by deciding to purchase the policy on the spot for 3 years and feel that I received a fair proposal. I am very pleased with the discussion and the plan I received. I admit I am a hard sale, but today I was a happy purchaser. Good job, Jeff.

It was a very efficient sign-up process for purchasing a Select Home Warranty policy. The coverage is better than those most other Home Warranty companies offer. The cost is very reasonable. If the quality of service calls matches the above, I will recommend to all relatives, friends and colleagues to purchase Select Home Warranty. Additional optional coverage can also be very helpful for those who may need. Such as pool, sump-pump, garage door opener, second fridge, etc.

Richard ** was courteous and professional. I did not feel as though I was "being taken for a ride" as with other companies. I feel as though we are getting a good deal and although I hope we never need to use this new home warranty, if unfortunately we do, I feel that we will be treated fairly and respectfully; in the same manner that the purchase of this home warranty was.

Great service at contracting them. I just contracted them and included water softener coverage. Plumbing and electrical included for a 3 year coverage. I have not filed a claim Yet, but expect it to be great since customer service was great. I got 6 months free service for contracting a 3 year service. Fast, polite and friendly staff. I had a great experience!

I was pleased that the phone was answered by a human almost immediately. In this day and age, that is a huge bonus. I wasn’t pressured into anything - another plus. All of my questions were answered. I was given time to decide to discuss the plan with my wife. I was able to call back and get the same pleasant rep I was dealing with. As of right now, I am impressed with the professionalism.

Did my research of the top home warranty companies in central GA and found Select Home Warranty to have the best plan and rates for my needs. I was recently with HSA and was not happy with the service. The Select rep walked me through various options and I settled on the 3 year plan and saved 50% from what I would have paid upon renewal. The price dropped on the service call from $75 to $60. The added incentive of free roofing warranty, normally $100, was just another reason to switch. The process was simple and the customer service rep, Zachary, was knowledgeable. Do your homework, but make sure your last call is to Select Home Warranty. You won't be disappointed.

From the moment I inquired about service to the moment I bought it they have were friendly and made sure that I got the package that I needed, and made sure that I qualified for all the discounts possible! I will definitely recommend Select Home Warranty to my family and Friends! I am extremely thankful that I came across Select Home Warranty for our home warranty needs! If you ever need a home warranty give them a call!

Online, then with one 10 min phone conversation, sign up was completed at a great price. The company policy offerings are the best and most affordable I have found. I have not placed a service call as yet but all indications are that it will go smoothly also. I opted for the 3 year policy as it fit my current needs. The fact that I can renew after 3 years at my current rate is a great plus.

When I signed up was not told about 24 hour wait to get service. I signed up in March and there was a 30-day wait to use it but I found out later you cannot get a full refund after 30 days. How are you going to know if they are any good if you cannot submit a claim before the refund expires. I made a claim in July and waited three days and still no repair appointment. I called and canceled my policy because I did not want to wait if I trouble with my furnace in the winter. I was told I would get a full refund at that time. I waited a month and still no check. I called and was told the check was mailed on the 23 of July and this was August 9th.

Getting them to pay a claim is nearly impossible. You will have to follow up time and time again. We had a claim over 14 weeks ago... Still no payment but we keep hearing "we are processing that." Customer service is non-existent and when you attempt to contact them... Be prepared to spend a very lengthy amount of time on the phone with them. Do NOT use this company!!!

I started in online inquiry. And a representative called me back and was very nice and helpful. He assisted me with getting the proper coverage that I needed. And provided me with additional support if I needed that as well. This is my first home warranty and I am very happy that the representative was able to guide me through every step of the process. If I had the opportunity to recommend a friend or family member I definitely would because of how I was treated as a valued customer.

Abraham was extremely polite, friendly and professional. He was thorough in finding the program that was a perfect fit for my needs. SHW offers a wide array of options to fit every need and budgets. Before visiting the website I researched the top home warranty companies and found SHW number 2 on the list. After comparing SHW to the other company, I selected SHW because their coverage was more comprehensive and a better value. I would highly recommend Select Home Warranty!!

The customer service agent was very detailed in the explanation of what I will receive in the way of service and costs. Explained how to submit a claim if needed. I had asked about the discount offered and how I can partake in the benefits of the discounts. The agent explained the other discounts available with a longer contract and the savings that would be obtained with a longer contract with price protection. I was originally going to go with the monthly payment, however after talking with the agent I went with paying for the year at the beginning because of the added benefit of two additional months.

I would recommend Select Home Warranty to future clients. The process was easy and the price was fair. The customer service representatives were friendly and caring. I had severed questions which were answered immediately. I found Select Home Warranty to be the best services out there. I will definitely recommend them to my future Clients. I was contacted by other companies however Select Home Warranty was able to beat them all in price and coverage. I was even given bonus months. I will definitely use this company in the futures.

I was very impressed with the amount of coverage provided for the annual cost. Select Home Warranty is very competitive and comprehensive. The agent, Zachary **, was full of information and very helpful. He answered all my questions and provided written confirmation in the form of email to verify the coverage I would receive. I was impressed with the items included on the list, which covers major things the air conditioning and heating, washer and dryer, refrigerator and ice maker, on down to ceiling fans.

My customer service rep was very nice, informative, but not pushy. I feel like he helped me get the best plan that I could based on the amount of coverage I was most comfortable with and the amount of money I spend. Since I had just bought the house, money was kind of tight and he worked with what I was willing and needed. While I hope I never have to use your services, it is very comforting to know it is there.

The customer service representative Sam ** is very patient to tell me about different warranty plans, how it works, what they cover as well as some promotions they are running in my area. His responsible service attitude left a very good impression on me. I sincerely hope I am satisfied with their repair service in the upcoming days. I believe the Select Home Warranty is one of the top home warranty companies in the U.S.A. and I will recommend it to my friends.

Bruce was kind and courteous and guided me through my options. He did not push or Force any sales, but help educate me as to what my best option would be. I really appreciate the rate that I received and I'm looking forward to joining Select! I had been with another home warranty service beforehand and I realize that I have been overpaying for no reason. Although I hope not to need them, it is relieving to know that I am covered for the next three and a half years.

Only okay with the last call in today. Felt he was the only person who has been straightforward with me. Feel when I was sold service was misinformed and took advantage of. Also you took a second payment well in advance without my authorization. When ac problems occurred waiting over five days when it is hot in my dwelling. Still waiting for ac to be fixed and cannot live this way. Please show some genuine concern and resolve quickly. Before tech came out blower was working. After he was done it totally stopped and would not work anymore. He left parts outside a metal box and did not put it back. Concerned about the vendors you are using.

Bruce was wonderful, explained everything to us, so we could get the best plan available. Took his time, we thank you all very much for having Bruce there for us to let us know the options we have for the best policy available to us and to know the differences between them. Also to know which discounts apply to us. We are so happy to learn that your company has been the best company to have for a home warranty service.

I would like to take is time to thank Bruce ** for his step by step guidance in processing my request. He was very knowledgeable in the process of the warranty information and his drive to get me all the discount possible was refreshing for a change. He was very patience and forthcoming with any of questions or concerns that I had with the warranty. He should be highly commended for his customer service skills.

About three months ago, we decided to purchase a home warranty through Select Home Warranty. We purchased the one which covers all appliances in our home. Well, last week, my ice maker stopped working. We called Select Home and was, "your plan didn't cover the ice maker, only the refrigerator." We were told we had to pay an additional forty dollars if we wanted our ice maker repaired so we paid it. A repair guy came out and we had to pay him sixty dollars.

After inquiring online this morning, Brad ** called me within 10 minutes. Brad is amazing and a true asset to your Company. He not only answered every question I had, he provided additional information which resulted in me purchasing the policy I had inquired about, switching another one of my homes to your company and committed to him to switch 6 more homes as their warranties expire. He is the BEST! His professionalism and expertise were greatly appreciated.

After having a disappointing experience with another home warranty company, I began my search for a new company for a home I am purchasing in Forney, Texas. After comparing numerous companies online, I chose 3. Select Home Warranty was the most responsive, with an immediate callback. Working with Adam, I received very thorough coverage at an extremely competitive price. I look forward to working with Select Home Warranty for at least the next five years. (Oops, make that six, I forgot the free year!)

David was very helpful on the phone and explained everything in detail. I am very happy with the plan I got and prices seem to be excellent. When comparing prices with other home warranty companies, it could not beat the prices or coverage. I got a 6 year warranty plus roof leak coverage for the amount of about 3 years of service through other service companies. I would recommend Select to anyone needing a home warranty service company.

I received great service from Daniel **, today. He answered all my questions and gave me all of my options :). A+ And I had a lot of questions!! He explained everything so I knew what was covered. What I love is that I can use one of my own contractors if I want!!! Would definitely recommend.

I would recommend this company to my friends, and family. Excellent customer service! The pricing was better than the competition. The representative took the necessary time to go over all the options with us to make sure we got the best coverage for our needs. I like that they ask all of the qualifying questions about your new home to ensure that you get the best coverage. My representative also called me back to go over some additional offers. This company is also lower than the competition.

I always receive good service from Select Home Warranty. And the price cannot be beat! I initially signed up for a 2 year contract which was about to expire, so, I just renewed for another 6 years and added coverage for my pool. I've recommended this company to many friends and family and will continue to do so. I've had to use my warranty for a few different things, and have always had a positive experience. Also, their service fees are lower than any other home warranty company I checked with. I love the peace of mind I have by having Select Home Warranty.

Rated # 1 and used to have them as a home warranty company in the home we used to own and they were always prompt and helpful. No matter what time of day or night. Wish I had renewed our policy. Which is why we are coming back now to renew our home warranty. I just can't say enough to praise Select Home Warranty group. They are rated number 1 for a reason they send someone out on a call any day or time of day.

Kevin made the entire process of obtaining a home warranty policy very simple and easy. He explained all my options and quickly processed my request. Seems like Select Home Warranty will really take some of the worry of being a first time home warranty off of my shoulders. I will recommend the service to other people as needed.

I have been very pleased with Select Home Warranty as it is very easy to talk to a REAL PERSON, vs. NEVER being able to do so for ANY reason with my previous company. I spoke with 2 gentlemen, David and Yeri. They listened, treated me with respect, and met my needs immediately. The policy is much less than my previous company, also, and the service call fee is substantially less. I am happy to have found this company and see why their Google rating remains so high.

We had a very nice service technician repair our leak and he did a great job. He came at the appointed time and repaired the problem in less than one hour. It was our first time using our contract and all went well. If this is how it’ll be using our new home service contract, we’ll be happy to spread the words to our family and friends about our experience. Thanks for the professionalism. Keep up the good work!

The salesman, Jeff **, was helpful in taking my phone calls and discussing the program with me. He was also helpful in explaining options and reviewing coverage. He was prompt in following up on our inquiry and e-mailed us and called me several times. He carefully reviewed the pricing and term length options. He also allowed me to put him on hold after he offered additional time to review the pricing and term length options and to discuss the pricing and term options with my spouse for input and decision. He promptly sent the contract documents for our review.

The call was answered and processed without an issue. I have received a $100 toward a new garbage disposal, but have not yet received information as to the technician assigned to the claim. I will wait a day before contacting Select in hopes that a follow up email with that information will be forthcoming. I am assuming I will pay my flat fee per contract to have the installation done and that the $100 goes towards the cost of the actual unit. Slightly confusing, but pleased with the prompt response and good customer service.

The sales rep, Kevin, was very knowledgeable and very accommodating, helpful, and gave us good options for the home warranty. He was very thorough and explained how the warranty works. He sounds sincere and honest. We may add another home after the existing warranty expires. It seems we are getting a good value for this home warranty. Kevin was patient when my sister and I were deciding to what is the best option to take. I hope the service call if we use this warranty lives up to their reputation.

Fred was very helpful and knowledgeable about the warranty I was looking to purchase. He took his time and helped me to understand the difference between the different warranties. Pandor stood each warranty and what I was looking for and the payment that I could afford to pay each month. I really hope that I am happy with my choice and I look forward to doing business with you. Thank you Fred for your advice, patience and knowledge about the warranty I chose.

Prompt call made after inquiry. Full explanation. David, was willing to answer any questions and give full attention to my desires. The policy seems to have everything I would need and the value was excellent. The procedure was simple and easy and the benefits will hopefully be worth this. The offer of extra months added to the policy was a very good incentive along with the deductible and other costs. After checking the costs and coverages of other companies this one appears to be one of the better ones.

Excellent first call, Johnhan was very professional and knowledgeable about the company services. Explained the different options and price points. I’m satisfied with the service, and would recommend Select Home Warranty to my family and friends. We are moving from MN to AZ the end of August. We are Looking forward to a long successful relationship for both of us. Thanks for all your help and looking forward to working with Select Home Warranty. Thank You.

After receiving horrible customer service from American Home Shield I reviewed a bunch of other companies and Select came out the best. The customer service was awesome. There are not a lot of companies that cover salt pools and I was happy that you do. Another thing that made me happy to do business with your company is because you offer a military discount and that is a major thing to me. I always spend my money with companies that support me and others that serve. The last thing that sealed the deals was the low service call fee. Other companies charge you an arm and a leg for the contract and only offer to bring the price down if you agree to a high service call fee. The whole conversation with the agent was a true testament to commitment to give great service.

The rep answered all questions, filed my service request and sent me an email outlining my contract. So far so good. He led me to believe I will be contacted tomorrow to schedule an appointment for service. We have a failed air conditioner and cannot stay in our home in the summer months without it working properly. Rapid response is important to us. We are senior citizens and the heat gets to us easily. A service call today would have been preferred but as it is Sunday we could not expect it.

Very helpful and courteous. Made buying hassle free by answering all questions. Would rate value 10 stars if I could. Was getting quotes and you guys had 100 off but when Jeff called he told me there was another 100 off and lower service fee. Even though I did not buy home yet I was told I could cancel if I did not get and could wait to start policy when I did. Just could not go wrong and may just purchase another year warranty after this one is over. I never needed warranty on last home I bought but nice to know it is there and would call Jeff in a second.

William ** called in response to my inquiry for a home warranty. He was very polite and professional in his demeanor and worked with me to get the best bang for the buck with my limited income. He was also very patient and understanding in answering all of my questions and putting any concerns that I had to rest. I would definitely recommend Select Home Warranty and William ** to anyone wanting or needing a home warranty.

Sol ** was very kind and professional. Right away he understood what I need and immediately we start an application. The whole application process took only a few minutes. I wish that your whole selling staff have the same professional skills as Sol **. Now only waiting for the Warranty Policy which should be emailed in 2 hours. I am very satisfied with the service Sol ** provided. I will be recommending your company to my Realtor's Associates. Keep continuing doing a good job.

The entire process was direct, simple and straightforward. It gives me a ton of comfort knowing that after a big move, I don't need to stress about unexpected repairs! The entire process was very user friendly and I took comfort in seeing the Select Home Warranty reviews and ratings. Sales and support staff were great. I will definitely recommend Select Home Warranty to a friend since it was a friend who recommended them to me.

I was able to quickly remedy my question. I look forward to a great year with your company. I am a single mother who is also taking care of three grandchildren until their father reunites with them from Sweden. This protection will truly help my family.

Wanted to add our well pump to our policy. We bought our first house this year and we can't afford for issues to be a bother. Our realtor told us about getting a home warranty and when speaking to other people it's been a good idea. We can have peace of mind knowing that when and if we need to do repairs or an emergency should come up we have this insurance to help out.

I paid my year policy in 3 months. This company allows you to pay monthly but I paid mine off in less than 3. When I was 10 days shy off 3 months in my washer broke. The company has you go online to file a ticket for repair. After waiting 4 days I called them. Guess what? It was never received even though I have a confirmed e-mailed so I then told a rep over the phone and they said a repair company would call me, after waiting another week they finally came out and told me that my washer was too costly to fix and I would need a new one.

Had a very good conversation regarding purchasing home warranty policies. The agent was very friendly and answered all of my questions. He explained all of the options available to us and very patient while we weighed our options. He described how the policy works and what was covered. We have two properties that we wanted to have coverage and he was extremely helpful with helping us make our choice. The whole process was very easy.

Select Home Warranty did not live up to their part of the contract. My AC unit died during the extreme AZ heat, temps over 112 degs. Called Select, they took my info, then told me they have to review my issue before a tech comes out. Why, and what info do they need to review? No diagnosis was obtained yet. After they agreed to get a contractor involved, they tell me a contractor will call within 12 hours. That never happened. Wasn’t until 3 days later, is when the tech called.

Mike did a real good job and knew the product very well. He was courteous and was able to answer all my questions. Even when I was not sure and wanted more time he was willing to call me back. He was able to answer the extra questions I had and was able to give me additional details about the Home Warranty. The offer he gave me seem to be very fair and better than a lot of other plans I had looked at.

Your service was friendly and professional. You very helpful and very knowledgeable. He explain the various products and benefit without being pressuring. I would recommend this Home Warranty Company to my family and Friends. Other Company was quoting me twice the price with half the coverage. My salesperson provided me with his direct contact information. The company top recognition made them very attractive to give a try. Other Home Warranty Company simple give you the runaround when time to provide service but are very available when it comes to collect your money.

I came to know about Select from a colleague. So as I went to their site and spoke with their sales team (Sam), I figured they were quite flexible. Also Sam was able to give me offers that I could hi. I eventually bought warranty for 3 years. While I don't want but I expect use of their service sometime in next three years. Hope service will be similar to sales...

After conducting research online, Select was the cheapest quote that I could find that covered all the applicable systems and appliances that I needed. A representative reached out to me quickly and after what was maybe a five minute phone call my policy was completed for slightly less dollars per month than I expected. Painless experience. I am a first time home policy buyer and have never had to use the services from a warranty company before. I can’t speak to how well Select responds to service requests, however my online research showed great reviews in this area and my customer service experience so far has been pleasant.

I attempted to file my first claim: my garage door opener's spring was broken, and my car was trapped inside! As a new customer (3 months) I never received a welcome pkg., etc. And didn't know of any exclusions. I'd paid $700 for my home and my mothers'. When they told me springs were excluded, I had to pay almost $300 out of pocket! So, I asked to cancel the worthless warranty, they told me after prorating 3 months membership and a $75 cancellation fee for each home, they would be keeping close to $400 of my money, more than half after only 3 months and no service!

So far having good experience with Select. I have experienced very good customer service specialist in Select Home Warranty. He offered me too many discounts towards buying the policy. And eventually made the policy affordable than many others companies. Also found that their service fee is lower than many others. The sale agent was very clear about the benefits. Have not had any issue with claims so far. Hope that part of the company is good too. Looking forward to do more business with them. I will recommend Select Home Warranty to my friends and family.

Sales promises repair or replacement of covered appliances or systems with guaranteed one day service call. This is a lie. All of what they sell you is lies, and the contract that they send basically says that they've lied to you and you aren't covered at all for the first month and then the next two months $150 per claim IF it should be covered, and then after three months $ 500 max per appliance and $2000 max for major system PROVIDED THEY DON"T FIND ANOTHER WAY TO SLIP OUT OF PAYING YOUR CLAIM. Check out reviews on YELP as well, and Facebook. I can't believe I was dumb enough to believe this crap! Breakdown of coverage: day 0-30= no coverage. Day 31-92= appliances max coverage $150. Day 92- 365= appliances max coverage $500 (where are we getting a new appliance for this price?) and this is not what the sales pitch tells you.

Stay away! This company is a scam. I never write reviews but my experience has been so terrible I felt I needed to save any other new home buyers who don’t know any better like my husband and I. Our AC and our furnace had parts that broke (fan and a blower) and they denied the claims for false reasons. I talked to a few customer service reps that actually told me over the phone the claim should and would be covered, but then when it came time to approve it, they rejected the claim. We even caught them in lies!

Customer service was excellent upon sign up. This company provides great value for the money and services offered. I talked to Richard and he was excellent and helpful. After looking at a bunch of other warranty services, we chose Select Home Warranty.

From the onset of my initial reporting to SHW, a Garage Door Repair company contacted us a day later and confirmed a service appointment within 3 days. The designated Garage Door repairmen responded on time (as arranged), brought all required equipment & material. He repaired our garage door to our liking and exceeded our expectation on keeping the workspace neat and efficiently completing required repairs within an hour. As with all Warranty Companies, there are the RARE smooth and efficiently processed complaints such as this. We have had difficulties in the past, but felt compelled to report & compliment SHW and contracted Garage Door Company on this occasion.

So far I've been very satisfied with the Customer Service. I've not had to use a claim, until now. Will be able to give a fairer review of service after this claim. I just renewed my policy, because of the incentives and discounts offered, plus the reviews. I'm putting in a claim for some electrical concerns.

My husband called to cancel plan, thinking he had clicked the wrong link. Customer service turned the call around, he kept his policy, and they gained me as a customer for my home as well. I had a plan with another service, Select Home Warranty was almost half the price and had a lower co-pay. Great job to the call center, for being able to turn the situation around and gaining a new customer. I am excited to be saving money and having a higher rated plan in the bargain.

Agent (David) was very kind and respectful. He worked hard to help me understand everything I was getting for my money, and even divided the yearly payments into 3 installments to better fit my budget, without any strings attached. Great job winning my business! At this point I have not used the service yet, so I would not be able to give an accurate description of how the technicians perform their job duties. If it is anything like the customer service I received from David, my experience will be top notch!

I signed up for a new policy. This is my first time purchasing a policy from Select Home Warranty. The process was easy and I took advantage of a special they were running. The sales rep was helpful in answering the questions that I had. They offer extended service periods which are a really good deal. However, I was unable to commit at the time. I received a good rate on the service call. I hope that the service call visits are as smooth as the process to obtain a plan.

Is Select Home Warranty a FRAUDULENT company? Answer is YES. I took a 1 year plan to cover all equipment in my house. I Called them after 35 days for a small fridge repair. No one called me back to schedule service. When I complained, they told me that my repair is not covered. I asked why, and they said fridge is not covered! Then I called to cancel the policy. They immediately went to supervisor and said they will send someone for service. I insisted that I cancel. They cancelled and said they will issue a full refund. It is now 60 days and no refund came. I called my credit card company and put the charge on dispute. Do not deal with this Company. The CEO should be in Jail.

My customer service representative, David listened to what I had to say about the type of plan I wanted. He gave me alternatives that were exactly what I was looking for. David answered my questions and was never pushy, so I felt comfortable and not pressured to make a rushed decision when I decided to buy my plan. I shopped around and after I was certain this was the best value for my money, bought this plan. I called a few days later after my purchase because I couldn't find my email with my contract. David just re-sent it right away and waited in line to make sure I got it.

Kevin a good job explaining the type of service you provide. That's the reason I switched to Select from American Home Shield. Your prices are very competitive and I sure the service is too. Since I do not have any experience with your company yet I cannot rate everything. The phone salesperson Kevin did a good job.

Customer service was very understanding and this is our first time with this company. We were with 2-10 warranty company for 9 years and decided to change with Select and am sure glad I changed. Plan on staying. We're both seniors and we like the very way everything is explained to us. We also had our dishwasher claim ** tomorrow which also had a positive outcome and again were extremely lucky to have found Select warranty. Will be getting more customers due to their politeness.

After spending weeks researching home warranties to replace the one that came with my home purchase, I finally decided on Select Home Warranty because of their stellar reputation in my region. The sales rep was quite knowledgeable, very professional and unlike a few other companies didn't attempt to hard sell me. Ultimately, all my questions were answered and the telephone exchange provided me with a sense of confidence in the company. I look forward to my first year with them, and hope I never have to make use of the service.

Very helpful and good. First time I ever had home warranty and I been in my house for 10 years now and was afraid something would break down and I am on a very tight budget and don't have the funds to pay for new air conditioner, water heater, heating system, any plumbing or broken lines, stove, sprinkler system, doorbell, ceiling fans, and dishwasher. So that is why I enrolled in this after having my house for ten years.

I have had this warranty for one year and have been very pleased so I got another year. The warranties with other companies are not as comprehensive. Also, the other companies have a higher service call deductible. The price I paid for the new year is the same price I paid for the original year so there were no price increases. They called me to remind me that my warranty period was almost over so there would be no lapse in coverage.

Great customer service from Jonathan **, he fully explained all of the questions that I had and sold me on a good product. I liked that the warranty could be transferred and that it could cover a full replacement of an item if it could not be fixed. I would definitely recommend the services as it was highly recommended to me by a friend. I will likely use this plan on future property as well.

The customer service representative was very knowledgeable and helped me choose the perfect warranty for me. We discussed the various options and what I was looking for in a warranty. Taking these factors into account, the customer service representative advised me that I could choose the coverage that I needed and not pay for items that I did not. The customer service representative answered all of questions and I did not feel pressured or rushed to make a decision like I felt when I contacted other companies. I would definitely recommend this service to friends, family and coworkers. Hoping I never have to use it, but will sleep better knowing that I have the convenience and protection of the home warranty.

They were fast and informative. They got the problem (Sump pump) fixed hassle free. When I called they took all the time information and I received a call the next day to schedule an appointment. They came out checked out the problem, then they fixed it on the spot no more waiting. I would highly recommend them. Thank you for all your help and support, you guys are doing awesome. I really couldn’t say enough good things about this company.

Belinda ** was very helpful in explaining the policies. We were questioning what the coverage cap for system replacement was and she explained there was no cap. She also recommended purchasing the freon adder and explained exactly what it entailed. I would recommend Select Home Warranty to anyone, and specifically to work with Belinda **. She also provided me with all the information I would need to hand off to our title/loan officer and gave me her direct phone number should I have any remaining questions. Within minutes of receiving invoice request from our loan officer, she provided them the information they needed.

I talked with Zach. He was very helpful and explained/answered all my questions. He seemed to be very knowledgeable about the different options and sold me on what I needed. I have had a bad experience with a previous company with price increases and getting harder to speak to a real person when having issues with my house. I was able to speak to a real person here with a very short hold time.

I have to say that if your service plan is as good as Dealing with Mark **, Then I know I'm going to be taken great care of. I've had Am. Home Shield in the past... But they have just gotten too expensive and not as friendly! I have to say, by no later than tomorrow I will be talking to my parents about Your company and Hopefully Mark will be there. Just FYI you may want to rethink the constant pop ups in the left bottom corner I was in that field before and it makes people think you're a little anxious. And Please let someone call you or call me once instead of 5 times w/ messages before I made up my mind. Big turn off. If I didn't get Mark I'd might had gone elsewhere... I'm just saying. I hope you take this into consideration. I think it would help your business.

Sol was incredibly friendly and helpful. Couldn’t ask for better service and he was very knowledgeable. I had contacted several different home warranty companies today and was extremely pleased with your rate and service call fee. The best I found. Many other companies were pushing me to sign up right now even though I stated that my main objective was to get quotes. Sol was very understanding and when I advised that I needed to discuss with my wife first he offered to call me back. Needless to say, we went with your company.

Bruce was an excellent customer service agent and made shopping for a home warranty a pleasant experience. The promotion was excellent and he was thorough and knowledgeable about your products and services. I would recommend to family and friends.

I had a very positive experience with Select Home Warranty. David was personable and knowledgeable about the warranty. He explained how it worked and the details of what coverage was available and we were able to choose the plan we wanted. Our relatives made a decision to include a home warranty in their portfolio which is why we made the decision to do the same. The application was short, the questions were simple and didn't take long.

Gold member service. Thank you. It was very easy to set up the policy. Thank you Sam **. My home needed a warranty for the new owners and with one easy call it was all taken care of. I appreciate your help. I will recommend your company to other people if they ask. Have a great day. I will look over my policy later and the new owners will be happy.