Select Home Warranty Reviews

Bruce was an excellent customer service agent and made shopping for a home warranty a pleasant experience. The promotion was excellent and he was thorough and knowledgeable about your products and services. I would recommend to family and friends.

I had a very positive experience with Select Home Warranty. David was personable and knowledgeable about the warranty. He explained how it worked and the details of what coverage was available and we were able to choose the plan we wanted. Our relatives made a decision to include a home warranty in their portfolio which is why we made the decision to do the same. The application was short, the questions were simple and didn't take long.

Gold member service. Thank you. It was very easy to set up the policy. Thank you Sam **. My home needed a warranty for the new owners and with one easy call it was all taken care of. I appreciate your help. I will recommend your company to other people if they ask. Have a great day. I will look over my policy later and the new owners will be happy.

I had a hard time deciding whether a home warranty is worth it. I read many reviews online and there were so many that were positive and was why I made the decision to call. Choosing the right company can be challenging but they are rated high with the BBB. I hope I don't have to use the warranty program, but if I do, I feel good knowing I have it. The representative was very helpful and explained the program well.

I just signed up and took advantage of the multi year discount. I added three extras and it didn't increase the price very much. Glad to have the septic covered. I just moved into an older house and while you never want to need it, things do break down and now it won't put a major pinch on my budget. The person I spoke to was very helpful in explaining plans and pricing, he made it easy. Thank you.

I paid for the five-year plan today. With an additional year added. The salesperson, Zachary, was very professional and answered all my questions. I look forward to using this plan. I almost bought another warranty that very day, but decided to check your company out since it had very good reviews. I hope to be satisfied! I can’t say how the service will be because I just purchased the plan today, but I am looking forward to being able to use it in my home. As I mentioned, Zachary should get an A+ for his work.

Jonathan was honest and straightforward with information he shared with me in regard to the plans, and he even made the offer more attractive. He was patient and explained everything thoroughly. Thus, I purchased the plan. I was going to go with my previous appliance coverage plan, but they were too expensive and the plan was limited to appliances. I also looked at other warranty companies online, but Select Home Warranty seemed to have the best prices and the best coverage.

AC unit died. Technician show up two days later. Charged $60. Verdict was unit is too old to fix and need to replace for $5600. I call 3 different contractors all saying the same. There is no visible problems but unit is too old. I get the letter from Choice that I am in title for $150 reimbursement, only I have to provide inspection list. So I did, after that Case been declined because of imaginary Freon leak. I feel like they just rub me and tell me to take a hike. Wary dishonest behavior. I call and try to connect to Manager of Claim department. THey have policy not to connect and not to give names. They have policy to DENY.

Very happy with your rates. The company we had previous does not cover spas or sprinkler systems, but do cover sump pumps. You covered more with the add ons for less money and a lower trade fee. Thank you Sol **. Just wish I could have taken advantage of the 3 year special plan (age, retired military and new home owner) or had opportunity for a second chance at it, after I discuss it with spouse.

Claim process was simple and painless. Customer service was easy to work with through the whole process. Service was performed quickly. No issues getting the contractor out to address the problem and repair the item. Communication was never an issue in working through the whole claim process. I would recommend this company to my family and friends. There are a lot of companies with negative comments out there and this one is a very positive comment.

I had a great experience with Jonathan today. The savings and customer service has really boosted my confidence in the company. I appreciated his knowledge as well as explaining and offering the promotional savings. We are switching from a company that we've had for 8 years due to increasing co-payments and lack of communication. We were looking and found your company to be #2 in the industry. It compared to the # 1 company line for line but was significantly less money which we were looking for. We are very pleased with our decision and look forward to having a positive experience.

The two reps that I spoke with were so pleasant on the phone. I had an issue with finding out if my invoice was paid by the seller of my home. The rep was immediately able to tell me that it was and that I needed my account information updated. She quickly transferred me to another customer service rep. She was able to update my account information and get hard copies of the policy mailed and emailed to me. A wonderful experience.

Jeff is a credit to your organization, he was beyond helpful with his knowledge and insight and willingness to go the extra mile to help his customer, in this case me. Thank you for hiring such a caring and compassionate individual. I look forward to a long and fruitful association with Select Home Warranty company and hopefully all your employees and representatives will be as cordial and caring as Jeff, if so then we will be associates for years to come.

If I could give this company zero stars, I would. They are complete scam artists. My appliance is broken and rather than fix it like the contract states they should, they are trying to give me a prorated amount that will cover approximately 1/3 of the repair. I have been a customer of Select Home Warranty for approximately two months. My washing machine started giving me issues in July. I called Select. A repair person of THEIR choice was sent to me. The contractor looked at the appliance, diagnosed the problem, and told me it would take Select 3-5 days to approve the repair. I paid him the $45 service fee in a check on July 14, 2018. Note: he wanted to be paid in cash and offered no receipt for the visit despite my request and assurances it would be emailed to me.

Abraham ** was very helpful and fully explained the coverages. I wasn't sure about what I needed until after I talked with him. He was very patient and explained everything more than once. I appreciated his easy manner and patience. I will consider changing my other warranties over if this one goes well. I have 2 other policies and they are not as affordable as this one. I hope this policy lives up to the claims. And the free roof leak option is great!

David was extremely helpful in answering all my questions and helping me to decide to purchase my home warranty policy through Select Home Warranty. He was very patient with me and his answers were easily understandable. Select warranty seems to be the best value for the money and was listed on the site as the best home warranty company. As a senior citizen, we rely on these ratings for accuracy. I needed to change my home warranty company in Sept. because they raised their rates too high. I wasn't looking just for lower rates but also for reliability.

Kevin ** was very professional, offered great discounts, and was a good salesman without being overbearing. I was about to upgrade my plan and get all of the questions I had answered. He was able to help without putting me in hold, was polite and courteous. I have yet to use the plan for a claim but we included one in our sale of our house so I know it came recommended by our realtor.

We were looking for a home warranty for an investment property. We entered our information for a free quote on Select Home Warranty's website. Within minutes we received a call from the company. We were very pleased with the personal assistance given to us by Fred ** at Select Home Warranty. He was extremely helpful on the phone when we purchased our policy, answered our questions, and promptly corrected an error we called back to discuss.

Enrolled in Home Warranty program with CSR, Kevin **. He did an excellent job and provided great customer service. I would recommend Kevin and Select to anyone looking for a good value in a home warranty program. I had been with another home warranty program for 4 years and did not believe I was getting the best value for the cost. When my renewal date came up on August 3, 2018, I decided to check around with other companies. Select has the best coverage options for the cost that I could find.

I spoke with Abraham who was pleasant and helpful. He explained everything to me. At first I was hesitant but after reviewing everything I purchased the warranty. I did plenty of research on different companies and found Select Home Warranty was best for my needs. It is a good feeling not worrying about things breaking down and costing me an arm and leg to repair or replace. I'm confident I will have good service. Thank You Abraham.

I submitted an electric system claim, there were no contractors available in my area, the customer agent was nice and advised me to hire my own contractor to save time. I think certain areas need more coverage. Customer service is good, Value is acceptable, but coverage is not enough.

I was not overly impressed with the process. I called to report my issue with my air conditioner. I had to keep asking questions about each step of the process. I had to call back the next day to follow up to get the ball rolling. The air conditioning company, Dale's they sent was absolutely terrible. It took him 3 days to fix it, he got into a confrontation with the neighbor and he talked nonstop. I was happy he finally got it fixed but he was not pleasant to work with.

Select Home Warranty is the worst home warranty service I have ever had. I filed two claims with them, both of which are listed in my policy, and they refused payment for both claims. I even experienced one representative laughing at me when I called to do a follow up. Today they completely refused payment to me.

I contacted Select Warranty by email to inquire about the fact I paid for a warranty on July 2 but had never received an acknowledgement or hard copy of the warranty. They sent it to me via email within minutes. I was amazed at how quickly they responded to my request for a copy of the warranty. If their response to service calls is as good as their service in regard to customer inquiries then this will be a very good company to work with.

Sam was very knowledgeable and clear in his description of the many service option plans. He was patient despite my many questions. He offered me discounts based on my request for covering two properties. He described in great detail many nuances of the different option plans. This was the best deal of all the options and I did a lot of research. Hopefully, the service will be as smooth as the signup process. I will do another review after my first request for service.

Bought the Platinum package today to include with the sale of my home. I received excellent service by Kevin ** over the phone today in efforts of obtaining the Platinum Package through Select Home Warranty! Quick, easy, no frills and a great deal! Hoping the new homeowner that this policy is for gets the same quality service too! I will be calling again for myself when I get into my new home! Being that this is a NJ based company was the main reason I went with Select whom I was told will provide same day service if called. What a great deal!

Really fast and I am paying half what I use to pay now. I also get Breyer coverage with the plan I have now. The service fee is about 40% less than my old plan. With what I am saving with this new plan and decreased service fee I can pay my cable bill with. Fred was really fast with the app and was able to give me his direct phone number in case I need something.

I chose to switch Home Warranties today. I looked at several home warranty companies and with the help of Mark I decided to try Select Home Warranty for a year. Mark was helpful and got me set up with a new policy. He answered all of my questions.

Was fast and easy to sign up for the coverage. Person on phone was very good. They covered the plans offered by SHW and I was able to select the plan I needed. I can rest better knowing I have a home warranty on the property. Hope I never need the coverage but is nice to know we are covered. Home warranty is the best way to go to cover against large repair bills not covered by other insurance plans.

The renewal was easy and painless process. We have had 1 good experience with a fix, and 1 bad experience. Our washer was fixed really fast with a reputable company. The company they sent out about our HVAC issue was horrible. They tried to get our policy invalidated by saying our system was installed incorrectly and wired wrong. It took paying another company to come check the system for Select to consider the first company was wrong. They still haven’t responded about fixing the problem, so we paid another company to fix it. It cost us $12 more to get it fixed than we would have had to pay as a deductible.

I have not received the requested copies of my repair order. Howerver I was told it takes 24 to 48 hours to formulate. Once the repairs are completed I will be able to give a more accurate account for this survey. Hopefully this will be resolved in a timely manner. Far as the customer service goes, the representatives over the phone were friendly and helpful, I hope that the contractor are the same. I look forward to my home issues being resolved.

In dealing with the Rep Sam he was very knowledgeable and upfront. The products looks to have a great value and get years of protection with a great discount. The worry free feeling it not wondering what might break next and how much will that cost is a relief. I have everything covered with this and when I start to add up repairs I will save a lot of money over the years and what a peace of mind this has provided for me and my wife to not have to worry about costly repairs from the roof, the water heater in the basement.

Customer Service caller was friendly, informative and responsive to my questions with clear, concise facts. My time was limited and the caller was understanding and responsive. He also offered additional option for coverage. The caller was friendly and listened to any concerns I had. He quickly informed me what my current coverage was and what my costs would be going forward. He explained everything very clearly. He responded to the limited time I had available by quickly processing my renewal.

Sales rep was very polite and knowledgeable. Explained different coverage and listened when questions were asked. A very enjoyable experience. I would recommend to a friend and use on future rental properties. The price versus other companies was less including the call out fee. The rep sent a follow-up email with a contract for me to review. Quick and easy to signup and pay for contract. I anticipate the service level for actual work provided will be equally quick and hassle free.

My experience with Select Home Warranty was very professional and easy to take care of. Representatives were very knowledgeable of their product and made it a pleasure to work with. My time spent on the phone was very short and an enrollment was done with ease. The coverage that the Platinum plan covers takes a lot of the financial worries as my home continues to age and that piece of mind will relieve a lot of stress.

Kevin ** was very helpful with helping me decide which type of coverage was right for my home. He went above and beyond to get me the price that was within my budget. Had Kevin not gone above and beyond to assist me I probably would not have decided to purchase this warranty. Kevin offered me several options for my needs and he recommended several options, went over each price and the details and explanations of each option.

Customer service was very nice and helpful. He answered all and any questions I had. The price is very affordable for what they offer and the monthly fee is cheap. Plus there is only a $60 charge if I have anybody come out to fix anything. Since I signed up during a promotion I locked in that rate for the life of my membership. Glad I researched on Google and found this company. I would definitely recommend to my family and friends.

I purchased my house in Nov. of 2017 and purchased my policy in Dec. 2017. I had an issue with my AC in June. I call for service. The fan blower had to be replaced. The AC technician sent his diagnosis and estimate of $135 to replace. He charged me $460.00. The claim was approved in full for $135.00. I explained that I paid much more than that and they asked for receipts. I sent receipts. It took several follow calls over several weeks. I was told it was approved in full. They sent the RA form asking me to agree to $150.00 reimbursement. I call to remind them I paid $460.00 and it was approved in full. I'm told I need to submit 3 years of maintenance records to release the full amount.

Very good start with customer service. Thank You for the free month. Looking forward to the coverage. Very glad to have all of our items covered. What great peace of mind for our home and family. Compared reviews and offers and found this to be the best deal. Able to cancel if not satisfied is a deal closer. Nice to find a company that will stand behind the product with a moneyback promise. Have a wonderful day! Keep the sun shining!

The rep that I spoke with was very courteous and knowledgeable about the products and services. He also was not too aggressive while selling the product. I spoke with a rep from another warranty company and I was turned off because he was way too pushy. With Select Home Warranty the rep simply explained what they had to offer, gave me a few suggestions and I made my decision on the spot. He also offered some ways to save some money with my service.

As soon as I applied for a quote a sales rep got in touch with me and was able to offer me the ability to split the yearly payment for the home warranty into two payments along with free roof leak coverage and an additional 2 months tacked on to my home warranty.

Pleasant sales rep, explained coverage and discounts. Sent email quickly after conversation. Was pleasant and professional to speak with regards our particular needs. Wasn't pushy and did everything in an expeditious manner. Thank you.

Customer service was excellent, Fred did a great job on guiding our needs and the right price. We looked for other companies and we couldn’t find someone better. We were able to get two houses contracted at the same time. We got the roof leak and the ice maker added as well, thanks to Fred that advised us to add them. We are very pleased with the company over all, very pleased with the fast quoting system they have online.

The Phone conversation went really well. The customer service rep was very professional and explained every option available. The customer service rep also answered all my additional questions. As of now I would recommend this company to a friend. As long as the company doesn’t play games or use sub par contractors to complete any necessary service then I will continue to recommend this company. Since I have not had to use them for any service I cannot speak on that yet.

The Sales department answered phones promptly and connected me with customer service when I had questions about the new contract. For example, if an appliance is deemed irreparable, they may (at their option) send a check for the depreciated amount. This causes concern when my HVAC is already 20 years old. The Sales department did keep trying to convince me to sign up for multiple years (significant discounts), but I want to see how the first year goes. Customer service did ease my concerns about their process on determining what is irreparable, but it did give me pause in this purchase.

I checked several Home Warranty programs. This one was by far the best value for the money. I was able to reach someone on the phone to explain the contract and all offers in my area which were better than any of the others I had compared. The service representative was very personable, knowledgeable and professional. He tailored my contract to what suited me best. I would definitely recommend Select Home Warranty to my family and friends.

Great guy to work with. Very informative with the information and coverages. Sam explained everything in detail about coverages and additional coverages offered by the company. Sam also explained a term policy vs a contract to me and how to lock in a good rate for a 3-5 policy term with a guarantee renewal rate at the same price. I had very heard of or ever been offered any 3-5 policy on a home warranty policy. This is a great policy with term options that I never knew a home warranty company offered. Just an all around good guy and good company.

Select provided us with great customer service, they was flexible and match other companies with service and price; gave us a great deal on two homes. They was professional and helpful. I would definitely recommend them as a excellent home warranty company to sign up with. The value and coverage was great. We spoke to other companies and compare price and coverage, but it was not as good as Select Home Warranty. I had a great experience with them.

I would like to commend Daniel ** for his outstanding service today. He was very patient with me, answered all of my questions and even explained the company to me. I am leery of scams and paying outrageous amounts of money for the service provided. However, Daniel made me feel comfortable with purchasing this home warranty today! I also explained past experiences myself and my family have had with other companies and he explained that I would receive a one month free coverage with any referral. I hope we never need the coverage - but, it is comforting knowing that we have it. Five Stars for Daniel!

The representative I spoke to with Select Home Warranty was professional and straight to the point with the coverage they could offer. The options I was given for a home warranty were fair and expansive. They offered a plan that fit my needs. There were no exhaustive questions or explanations. I highly recommend going with Select Home Warranty to anyone needing better coverage. I hope this helps you in selecting a better policy for yourself.

Very helpful, gave me the information I needed and made it very easy!! So happy to have a great home warranty service I can count on!! We’ve been shopping around for home warranty and this is the best we could find. William ** who helped me was knowledgeable and very helpful in helping me choose the plan that would be best for me! He got the information email to me faster than he said he would as well. Could not ask for better service than I received!

Their service was fast and efficient and everyone was very helpful. I just moved into my home May 2017 and had two preventive maintenance on my furnace and air conditioning unit. I was informed it needed a new motor. After I provided them with all the info I had, I was told I needed three years of maintenance records in order for a higher reimbursement. I really have an issue with that - who moves into a new house and has three years of records available to them as a new homeowner? Their service was fast and efficient and everyone was very helpful.

I have been calling around and googling different home warranty companies and comparing coverage and prices for each company. Mark was very helpful and explained the coverage they offer. I also have friends that use this company and they are very pleased with the service they have received. I just signed up so I have not had to use the service yet and pray it will be a very long time before I need to.

I researched 3 different companies and Select Home Warranty responded to phone calls immediately, whereas the other two companies did not pick up their phones. I called both the claims dept and the sales team to make sure I got a company that would respond asap, and Select Home won the challenge, and was very easy to do business with. They did not try to pressure me into purchasing more coverage than I needed, and they took my first no for an answer when they would ask me if I need this or that. I did not feel pressured by any means, which is refreshing.

I submitted a claim because water wasn't flowing well out of my shower. They told me that I had needed to add a fixtures coverage to my account in order for this to be covered. I did so, and everything turned out ok. I am waiting for them to get someone to my place as we speak. However, I did have some problems with customer service over the phone. One time I called Sales to add the coverage to my plan, I said I had a policy number, and I didn't even have a chance to finish my sentence before he rudely interrupted and said, "I'm transferring you to claims." I definitely didn't want or need Claims. I needed sales!

I was given multiple time and service options. That was helpful to know. However, better negotiability on price would be desired. It is also unclear on number of claims to be made at a time. The deductible applies to each claim, even if multiple issues may exist. That should be revised to allow that, so you are not paying multiple deductibles. The customer service representatives were helpful to describe everything. I am hoping that any repair/coverage will be efficiently done. Thanks!

He was very helpful and was quick with answers. He explained the policy and made sure I knew what was covered. Would recommend that you give more time in between when someone logs on and how quickly you call. I was trying to fill in my payment info and they called. It kind of made the process confusing. Long story short customer rep was good. Experience was good. Price is good.

Isaac was very helpful. We went over appliances covered and services I.e plumbing and electric. Which made me think of the well (never had a well before). Bought home 2 yrs ago. Isaac added it to the policy so everything is covered now. It’s a comforting feeling at my age (75) to know you are covered should something breakdown. I can no longer fix things myself as I once did. Isaac was most helpful.

Representative that I spoke to yesterday regarding joining the plan was stellar! He was not pushy at all. Just told me the options and assisted in the one that was right for me. He even doublechecked and found some additional discounts that I qualified for. Would highlight recommend. I compared this plan to other home warranties and hands down it was the best price (both upfront and per visit) and the response time which were my two main concerns. I look forward to having the protection of the home warranty for many years.

It took some time to get a claim approval after the initial call, but once approved the process went very efficiently. The service provider was extremely timely with their response and process after the evaluation. Appropriate authorization was quickly provided. The target time for the water heater replacement should be today. Overall: Very satisfied with Select and would recommend to others. I have a long term contract with Select and am pleased with the initial claim. Thank you...

Mr. Bruce **, the salesperson, explained in great detail all my options. He was courteous, not pushy, allowed me time to process my thoughts and come to a decision without sales pressure. I like what I heard and read about the company. I selected the 5 year plan for my home. The company should do well if all your salespeople are as well trained and versed as Mr. **. Hoping I never have to use the contract.

Good communication with agent, knowledgeable and very willing to accommodate. Johnathan, the agent, described many options and 2 levels of coverage. He compared both programs for me to assist my decision. I decided on the 3 year program for its provision of rate lock, lower monthly cost and for some extended months for free. The ability to receive a prorated refund if I should not be satisfied was a bonus as well. Roof leak coverage was also a bonus in my opinion. I am looking forward to years of worry free living.

I appreciate how well William communicated the insurance coverage with me. The information he gave and his customer service made a difficult decision much easier. Thank you William. You are awesome. There were several companies to choose from but I feel good about my decision. I’m hoping to not have to use the coverage. But feel much better knowing it’s there should we have issues and need a contractor. I also like that they have taken the guesswork out of who to hire. The entire experience has been very positive.

Sam was knowledgeable, friendly, patient and Informative. He is a asset as an employee, and deserves a wonderful recommendation! I have had experienced with other warranty companies, whose sales personnel were clearly just collecting a paycheck. Sam was very interested in my questions and answered them very fully. His knowledge of the contract was exceptional, and his level of patience was inimitable. This is highly unusual for Representatives that answer phones on an ongoing basis. I very much appreciate you're having Sam as a representative, and it clearly reflects a company that cares about its customers. Thank you for your care, in who you hire!

I spoke with Zachary ** who helped me choose the best policy for my needs. He outlined the different options that are available and made sure I get the best policy at the right price. He made the decision making process very easy without being pushy. He was even able to offer a better price than can be found online. I would recommend getting a Select Home Warranty to anyone looking for a home owners policy.

I called to go over everything that my policy contained and the items that are covered. The representative was very helpful and professional and explained everything in great detail. After our conversation, I had a very good understanding of my policy and what all it covered. I now feel very good about my policy. I appreciate good customer service & I like doing business with this company. I will continue to do business with this company and will recommend it to my friends and family. Keep up the good work!

I was given my options and Adam explained the benefits of each very well. He answered several questions and was very personable. He sent my contract to my email in a timely fashion. I was able to review it and was given a number to contact if I had questions. I know other people that use this service and are very satisfied. I think I will be happy as well. I will recommend them. I talked to another company and was treated rudely. A+ Adam.

Selecting a new home warranty company can be stressful, there are so many options. I called Select to get more information and ended up buying. Our customer service representative, Abraham, provided a great explanation of the home warranty service plan and coverage for where we live. He made the process easy, explained options and ensured we would not have a lapse in coverage. Great job Abraham, this will set the expectation for customer service experiences with Select!

Although the repair person did not have the part to repair the leaking sink, he was courteous. The repair job was approved by SHW. The technician is scheduled to return within 24 hours. The leaking water has caused significant water damage to cabinet beneath the sink. The kitchen sink was previously repaired under warranty with Select Home Warranty. The previous repair seems to have been faulty and had a slow leak over time that caused water to pool and damage to occur to the cabinets.

I Just ordered, the process was pretty easy and I got a pretty good deal as far as I can tell. I Haven't had to used it yet, but I am hopeful for equally as easy repair process! I ordered the biggest warranty package. I did plenty of research on different companies and Select Home Warranty gave me the best deal for the best price. Looking forward to a good secure future with this company.

My experience with Alan was EXCELLENT. He is very knowledgeable and explains everything very clearly. He was attentive to my needs and concerns and made sure that I was clear on all of the options being offered. He followed up with me several times when I didn't receive the contract and made sure that I received it from a different email server. He is very personable and comfortable to speak with. He is a great asset to your company!

My experience with Select Home Warranty was great! All of my questions were answered. I was given information about current specials. Very pleasant experience. The representative was very knowledgeable about which coverage would be of benefit to me. He did not try to oversell me or suggest coverage that I did not need. A very much needed, "No pressure" sale. Great attitude. I have recommended this service to my sister, brother, and friends. They will be changing their home warranty service to Select Home Warranty also.

I do not even know where to start, there have only been only bad experiences with this company. Rude, ineffective customer service, you get transferred from representative to representative, all asking the same questions. There are no services covered. I had a major (2+ month) delay in (minimal) reimbursements, and slow customer service. You have to follow up continuously and get little responses. It is a waste of money, and they do not get back to you in a timely fashion.

Great customer service. Great job by agent Adam. He explained me everything in details and offer me all discounts. Because of his explanation in details and other promotional offers I had better understanding to decide what plan suits me. Afer getting all discounts I decided to get five years plan. It is gonna be six year policy having one year extra policy. I would recommend to other people to check with them if they looking for a good homeowner insurance policy. I will definitely try to convince my friends and family members too.

Spoke with Zachary from Select Home Warranty. He was very professional, knowledgeable, and courteous. He knew his Product well and answered all my questions. I currently have a Warranty Service Company so I was familiar as to how they worked and what to inquire about. I was pleased to know that I will be saving money on the fee charged for service and also a lower monthly rate than what I am paying now. I look forward to having a long relationship with Select Home Warranty. I do not like to change Warranty Service Plans, so here's to many years of a continuing relationship with Select Home Warranty.

Agent was patient with me, due to not completely understanding the steps need. Made sure all the information I gave him was accurate to better serve and submit a claim. He was also courteous and easy going. He made me aware of my options and how the process works, so I felt at ease making the claim for our needs. I would recommend Select warranty to my family and friends, simply based on the customer service I received today.

Bruce ** was very thorough and courteous. He explained all of the different plans and payment options. He explained the coverages and the deductibles that would be required at the time of service. I was told that this company was one of the highest rated home warranty companies so I am expecting to get satisfaction should I have to make a claim.

When my microwave broke I called in and put in a claim. They got back to me the same day to tell me that they would just give a reimbursement to use toward a new one, since my microwave was so old. I was satisfied with this. But, I am no longer satisfied since I bought my new microwave and submitted the recipe, and Select has yet to send me a reimbursement agreement. Which they promised I would get in 24-48 hours. It has been a week. I just spoke with them again and they keep saying they are working on it. I then asked how long it would be after I fill out the agreement until I receive my reimbursement check and they said about 30 days. This just seems ridiculous.

Zachary **, he was patient and understand to my need to talk to my wife and was very helpful in explaining the plans and the coverages for the items I had questions on. We had started with one year plans but through his explanation of a multi year contract starting with three year and the added benefits if we went with the five year plan. The information promised and the policyholder agreement came right away. My wife and I are happy with confidence this policy gives us.

I recently had another home warranty company that tried to raise their rates almost 50% in the second year. Instead I found Select Home Warranty. Abraham gave me a great deal on a locked in rate for the next 5 years. Abraham was persistent yet considerate in order to close the deal with me. He answered all my questions thoroughly and I was pleased with the answers. I would definitely refer Select Home Warranty to others.

Select Home Warranty has been great to deal with. I have had several issues come up with the home I purchased. They have been really good at customer service and providing updates on my claims. The contractors that they sent out were professional and courteous. The coverage on my house is very extensive and I have not had any issues with items not being covered. I have used other home warranty companies in the past, Select Home Warranty has been far better than the others I have used in the past. I highly recommend Select Home Warranty!

Salesman did a great job. He was very thorough. Explained benefits of program. I like that you can use your own people and they will cover instead of only their people low call out fee were most are much higher than others. They seem to cover a lot of things including roof which is great. Salesman also added different options on plans to best fit your needs. I am thinking about that cause it was really a great offer.

Bruce was very detailing in explaining the policy and all that it cover. He help with me pick out a payment plan that fit my budget. I was given a great deal of information to help me make my choice. Thank you, Thank you and thank you for all your help. I will recommend this product all my friend and family. Again thank you Bruce for a job well done. Thank you Bruce.

I am new to this policy coverage and have yet to file a claim, but I hope that it provides the peace of mind I need with my home purchase. So far the customer service rep that I talked to, "Bruce" was very helpful in explaining my policy options and I decided on the Platinum Plan. I did my homework before going with Select Home Warranty after reading many customer reviews. If all works out over the course of this year, I will recommend to friends and family to try this home warranty coverage company.

We were first time home buyers with many years of rental history & weren't sure if we were prepared for all of the eventualities of homeownership. Having a home warranty felt like a good transitional piece for us while we learn all of the stuff we didn't even know we don't know. We contacted 7 or 8 other companies, and Belinda with Select Home Warranty was the only person we spoke with who took the time to actually *speak* to us. It seemed in every other instance as though they didn't have time to answer our questions and would repeatedly refer us to pages on their website that we'd already seen.

I tried to contact the renewal department last month and was treated so rudely that I almost didn't renew. I was called names and told I couldn't afford them just because I didn't want to give them money. No one would answer my questions, they just wanted the money. But today I spoke with Sol and he was fabulous! If it wasn't for Sol I probably would not have renewed. He nicely explained some things that I had been asking and misunderstood during this first year of the policy. He took the time to listen and answer my questions. He offered great options and didn't get upset at me or call me names when I told him what I was able to do right now. He nicely accepted my answer. Because of Sol's conversation I would definitely recommend him. Now I await my renewal documents.

I called about getting details about a new policy. The representative I spoke with was friendly and seemed knowledgeable. He took time to explain the policy coverage to me and to answer any questions that I had. He also worked with me to get the policy I wanted for a price that I can afford on a fixed income. I look forward to working with your company and hope that the coverage I was told I will have with this new policy will be what I actually receive.

I was nervous trying to find an honest company to replace my current home warranty company, but Select Home Warranty put me at ease and I know I’ve made the right decision. Sol was very knowledgeable and answered all my questions. He didn’t do anything to make me feel like I was being pressured or scammed. I feel confident Select Home Warranty will give me peace of mind and I will have absolutely nothing to worry about going forward. Thank you.

The salesperson was very patient as he explained every package I asked about and also he waited for me to find all my papers and my payment method. I sent the request via and they responded promptly within 10 minutes of me submitting a request. I have not had any issues so far so I don't know how good the service is once you have an issue. These are things I have only read of so far that is why it is a 4 star rating. Once I actually use the service, I will reconsider the rating.

Just signed up with them tonight with a multi-year plan that averages the yearly rate to about $375 with a service call fee of $45. It doesn't get much better than that. Jeff ** was helpful and not pushy. He answered my questions and made sure I was satisfied. The only thing I am not ecstatic about is that the ice/water dispenser of the fridge is not covered and costs an extra $40. That being said, everything else I should need is covered, including the roof.

Fast and excellent service. Many discounts available when you talk direct on the phone, made inquiry over the internet and almost immediately received a phone call from Sam **, if you are a realtor have additional discounts, or discounts for multiple house.

Purchased a home warranty coverage agreement on 7/31/18 from a gentleman named Fred. He was very helpful answering any questions I had on the various features covered under the policy. Also was very helpful in getting me the best deal that was available with the features that I was interested in. I was very pleased with the way Fred handled my situation and would recommended dealing with him to anyone else. 5 stars for Fred.

Kevin was very helpful and sold me on the service contract. He explained everything in detail how the contract works and the benefits of having the service. I elected to receive the premium service. I have had a service contract from another company but this one is much better. In the future if service is required, I look forward to using this contract. With having several appliances I can sleep good at night knowing they are all covered if needed.

Customer service was fair. It was slightly difficult to understand your rep. Perhaps since I'm from the south. Also I thought that I was previously told that the service fee would be $60 but I see it says $75 on my contract. I hope nothing else comes by surprise.

Spoke with Bruce ** regarding purchase of a Platinum Care plan. He went through all the details and patiently answered all of my questions. He then helped me to select the right program for me and went out of his way to ensure I was offered the best price. After completing my transaction he waited to be sure the email had come through to me and I know he will be there if I have any questions. Excellent service.

Sales dept was very polite and informative. The plan is perfect for what I need, good to know I can add to my plan. Prices are very reasonable. Time on phone was short. Would highly recommend to family and friends. Sales dept helped with all the questions I had, they e-mailed all the info I needed and even went through the plan over the phone. They were very pleasant to talk to. Happy to know I have such a plan. I have peace of mind.

Talked with Isaac today and discussed renewal rates and benefits. He was very professional, polite and explained everything slowly and in terms I could very clearly understand. I am hopeful my 2nd year with SHW will be just as good as my 1st year has been. I have recommended SHW to others that have be in the market for home warranties. I have had other home warranties in the past and so far have been more pleased with SHW than I have been with any other.

It was a pleasure dealing with John. He was very professional. I will recommend your company and John to my friends. I will now be able to sleep at night knowing I never have to worry about my home and its many systems that can go wrong. This is a good deal for me and if ever I sell my home I will transfer this warranty to them. John was easy going and not a high pressure salesman. He sold me exactly what it was I was looking for!

Your customer service is great! Adam ** was great at explaining everything and answered all my questions. I really think he deserves a really really big raise! He was very personable and had answers to all of my questions. I was also able to get an extra 2 months of coverage which I really appreciate. I think the $45.00 service call is very good - way better than other home warranty companies were offering. We used to use American Home Shield and their customer service was not always that good.

Spoke in depth with one of Select's sales representative and had many detailed questions that were all answered to my satisfaction. Representative was patient and did not commit to pressure tactics. Johnathan agreed to allow me time to review other companies and get back with him in the event I felt Select was the best plan. After reviewing several other plans I contacted Johnathan with additional questions in which he answered without exception. As a result I decided to go with Select and will continue to evaluate their performance.

Bruce ** was great on the phone. I have not used the service yet! So I hope they hold up to the service contract and give great service. I have not ever bought a home warranty service policy before. I guess I will see when I have to use it for the first time. Only time will tell if this is a great company or not.

Abraham was very professional with his approach. He clearly explain what coverage was available and offered a multi year coverage explaining that it was the best value and that you could always cancel or pass it on if you sell the house. This coverage is for a rental house and Abraham answered my questions regarding working with a property manager and he also explained that you could use your own contractor to fix issues or problem.

Select Home Warranty did a good job of explaining what was included as well as any exclusions. The overall value will be assessed after using their services but it all looks good from the onset. I like that they offer comprehensive coverage including roof leak and their service charge is one of the lowest in the country at $60. The truth will be told when I have a problem that needs to be corrected that is how I will judge the company.

I had a little trouble getting my policy from them but did get the issue resolved. They tried to email it several times but finally they mailed me a copy and then they emailed it to themselves and sent it to me. This was after calling in three times. Ben was awesome. I would recommend them though I have not had to use their service yet. If I do use them I will definitely do a follow up post.

Andy, from Handiman Concepts Inc./HCI, was very prompt getting to my house at the time that he said he would be here. He found the problem and corrected it. I hope Handiman Concepts Inc./HCI will be called the next time I have a HVAC problem.

My family and I are pleased with service provided on 27 Jul 2018 (Bathtub Level Replacement). So far I am please with the services Select Home Warranty provide. The plumbers assessed the problem, left for approximately an hour in order the repair pair, returned, and fixed the issue to my families' satisfaction. I only wished the plumber was able to come to the house sooner. However, the got have to work the got the job done superbly. I will let everyone I come across of the superb home warranty service Select Home Warranty provided for my family and I.

I found Abraham to be pleasant and extremely knowledgeable. He answered all my questions. I couldn't find a single thing to complain about. He repeated the information back to me and explained everything very thoroughly. I really liked Abraham, and I really like that he spoke clearly and concisely.

This is my first time purchasing a home warranty. I am excited about the offer I received today with the multi year plan. I ordered online but was immediately called by a representative to confirm my purchase. He then offered me a discounted 3 year plan with 6 months free and a much lower service fee. Then later another representative called to let me know that everything was set up. This is great customer service and helps to build my trust in this company and their services. Thank you!

Select Home Warranty rep, Sam, was very polite and professional, answering my questions promptly and courteously. I have worked in sales for many years and I appreciated not being given the "hard sell" approach. He was very detailed with his answers, but not "selling past the close" was the best part. The coverage seems to be very good as per the written Terms and Conditions and as a homeowner, that give me peace of mind.

Reported the issue of no cooling on Monday morning, tech didn't appear until Friday night after I had to make several calls - once they arrived they took a quick look, said he couldn't fix HVAC then Select Warranty say repair not covered. This policy coverage is poor... Service response is awful, no communication and basic issues that are covered by other warranties are not covered. Would advise reading the small print for all the items not covered...

I started to sign up for the service and I stopped due to some questions. Before I could call Isaac called me and answered all my questions and set me up with a discount as well. Very happy I have a company I can count on. Kudos to Issac and I will certainly recommend him and Select Home Warranty to my friends. I previously used another home warranty company and was not happy with the customer service representative when I attempted to sign back up.

I spoke with Vince, From Select Home Warranty, and he was extremely knowledgeable about the various things covered by the policies, as well as the terms and length if coverage. I was totally impressed with his ability to answer my questions, and to assure me about the company. Based on the policy I purchased, I feel secure about using the policy for at least 3 years, and will most likely purchase/renew again. I would definitely recommend Select Home Warranty if you are interested in an extended Service Contract for your home. And Vince, if he is available to take your call. Thank you, Vince.

Richard did a great job representing Select Home Warranty. He answered all questions in a respectful manner. We signed up immediately. I was happy to enroll. Happy that FREON is included in coverage as most warranty companies do not. Complete home coverage is most important. All of our appliances are one year old and in good order. Thank You. I almost did not answer his call as it came up as "telemarketer " on my caller ID. Should be changed to "Select Home Warranty".

Absolutely great service! Literally called about 5 times asking a different question every time and was never upset about the answer provided. I love the customer service and what seems to be a wonderful home warranty plan. I was even given my own personal line since I had so many questions. My provider did everything to get me the best deal possible, even before I asked him about specials in the area. He was very kind and did not make me feel silly for all my questions. It was a very pleasant experience over the phone.

It’s been very much a struggle to get an AC compressor fixed or replaced. Claims has been VERY slow in responding. Still not resolved. Claim was submitted on 7/13. It’s now 7/29 and no resolution yet. It is the middle of the summer in FL. Claims says they will get back in at least 24 hrs, usually takes 4 days or more and each time they ask for something else. 1st time, a photo of the unit. 2nd time a copy of 3 yrs of maintenance records.

Select Home Warranty Company is the worst company I have ever experienced in my life. They 1st approve my A/C repair, then deny my service, and finally try to change the contract term. I bought Select Home Warranty due to their Sales Person's recommendation. He told me that I only need to pay $35/month plus $45 service fee for their service, also I have 30 days waiting period (I thought the deal is better than American Home Shield because of price). I let him go ahead and signed me up so that I do not need to worry about if something break down in my house. I was wrong.

Easy to sign up, easy to use, easy to talk to all on the phone. No difficulty whatsoever on the website or over the phone. Great company, great people I have spoken with. Doing a great job guys, keep it up!!! Not much else to say about this company, these guys are awesome.

The gentleman on the phone was very detailed and not pushy. He explained the program to me and made me aware of my discounts through NAR and other benefits. Very polite and made sure I was clear on every aspect of the insurance program. Everything was handled in a short timetable and finalized.

I am really pleased with Kevin **. He was prompt to answer all my questions, very professional, offered all the discounts. It was overall a great experience. Our coverage has not started yet since there is a waiting period. But so far I am happy with the customer service response and professionalism. I was able to have a lot of my 1st questions answered with no need to call.

Select Home Warranty response was polite and quick. Select Home Warranty attended to the issue (microwave) on time and gave the advice on repairs that was very acceptable to me. Would recommend Select Home Warranty to my friends and family, Select Home Warranty keep up the good work. Select Home Warranty is a company to go with. Select Home Warranty keep to their words. Select Home Warranty their rate of sign up was affordable especially with the promotional. Select Home Warranty has good service providers. Select Home Warranty is worth it.

I called to get a quick quote and ask a few questions and Jonathan was excellent. He answered all of my questions and was able to get me the best deal possible. The process was quick and easy. I did not have to think twice about calling around to find a better deal because Jonathan was extremely helpful and I couldn't be happier with the package I chose. Thank you for your great customer service!

William was very helpful and gave me a great rate. I was very dissatisfied with my last warranty company and actually lost a lot of money because of the plumbing company that was sent out caused a lot of damage to my heating system and I had to hire someone on my own to fix the problem they caused. Same day service will also be helpful because last company did not send someone out for sometimes 2 or 3 days.

As a homeowner, I signed up for Select Home Warranty in 2017. I submitted a claim for a/c repair. They did not follow up despite by claim submission for whole week while it was 105 degree in July 2018. My Claim # **. My Select Home Warranty policy # **. Select Home Warranty contact t# 1-855-267-3532. I was told to get it fixed myself and was promised they will all re-imburse. I followed all procedures - took pictures or repair/bills, made them talk to technician, everything as Select Home Warranty asked me to do. Yet, after all the work that I got done, bill was $758 and I get a subject to terms and conditions speech and got reimbursed for $150. My yearly premium is $399.

In the year I’ve been under contract I have submitted 3 claims and it has been an absolute nightmare working with this company. And not once has a repair been actually completed. My current claim was submitted 4 days ago. A/C blowing hot air in AZ heatwave. I have called 3 times to resolve but only get the call center reps who read a script and don’t do anything to resolve problems, but no other contact number or email was provided for assistance. I asked to escalate to someone that can help me get my A/C repaired, like a supervisor or Manager and was told “there are lots of managers but I don’t know their names...no one is available right now.”

My husband and I are very happy with the coverage provided by Select Home Warranty. Were having issues with our washing machine, and had a great experience communicating with the claims team. They were polite and very helpful. They quickly addressed the process of what would be next and how the contractors would be in contact with us. We received an email quickly after the phone call. Very happy overall with their coverage and the customer service.

First call was a little stressful speaking to another country but I got through it. Second call (the next day) I obtained repair company info. That same day meet tech. at property. He was right on. Had it fixed within an hour. I was happy, he was happy, and Select Home Warranty is happy because I bragged to family and a few friends on how fast and easy it was to get it repaired compared to whom they're using. So thank you to Select Home Warranty.

Haven't used the plan but it was a good experience acquiring it. Isaac was knowledgeable and tried to help by providing applicable discounts. Stayed with me for a long time on the phone while decisions were made. He was very patient and if we decide against it, I can call back and cancel the agreement. Based on the reviews, it seems like a good company. We will give them a try. For now, I would recommend it to a friend in order to prevent future headaches when items break in a house unexpectedly.

I spoke with Allan at exten. ** and he was really good at his job. He explained everything to me and went over the cost of different plans. I even called back the next day and upgraded from the plan I originally got. So now I feel better knowing that I am covered should something happen. I ended up getting more of the extended plan, so I am covered longer for a cheaper rate. Hope I never need it but good to know I have it if I should! Thanks.

I was in the market/online looking for a Home warranty Quote yesterday 7/26/2018. I called around 3:00p.m. Your attendant Mr. Brad ** answered all of my questions and told me where to find the info for myself. That was one of my questions! I had already read online the facts but still had questions. He was well informed, polite, helpful & efficient! Brad sold me on your service. Got me a price I could live with & I extended my coverage from 1 year to 42 months. I walked away knowing I got a good deal & GREAT SERVICE (A RARITY nowadays). We live in a subdivision where neighbors post/text each other about companies that are GOOD for us to patronize with our business. SELECT HOME WARRANTY for me is such a company. I ran the post last nite and again this afternoon. THANKS BRAD for the great service!

I am a brand new customer of Select. I do not believe that Select is asking for 3 years maintenance records when I only owned the home for 1 year. Since I did not have the records they quoted contract 9.1.2. They disapproved an AC computer board; has nothing to do with maintenance anyways. If this is not resolved I am going to cancel. Only offered 20% of the request, and expects me to pay the rest out of pocket. The 1st contractor chosen did not even call and voicemail was full so I couldn't leave a message. I have been without AC now for 10 days with seniors in the home, not very safe.

Great company. Great service. Worked with me to get everything I needed and was able to discount the premium. Very happy so far with this company. I went with them due to the high ratings they received and now know why they have those ratings. Great job! I have already recommended this company to family and friends so they too can receive the great service.

Was very pleased with timeliness. They quoted up to 48 business hour for processing which would have meant a full weekend without A.C. in almost 100 degree temps. Got my approval the following morning and was able to proceed with the repairs and have A.C. for the weekend. While I still had to pay some out of pocket, every bit helps. I have had two claims denied but both were specifically excluded in the policy. I had not previously read enough in depth previously so advise anyone looking for a home warranty to read contract in depth so you understand fully what you are getting in your policy. Thanks Select!

The rep was kind and courteous and did all he could to make my experience pleasant. Kevin ** is very professional and I definitely would recommend! I am at peace knowing that if something happened in our home, we would not lose our home due to an unexpected expense! We are new homeowners but on a very fixed budget. He did whatever he could to ensure our coverage but not to break the bank! Thank you!!

The representative was helpful and answered questions. I haven't used the service yet to determine if the process is easy or not. I would like the process to be easy and quick to utilize the warranty in case there is an issue. I did receive calls from representatives when I was inquiring about the warranty. The representatives followed up and gave me choices and the payment plan options. I also looked into other company but decided to choose Select.

Rep was very helpful. He shared the benefits of paying yearly vs monthly. I changed from monthly to yearly based on what he said. I used the back button on my form, so I had to ask him to check several areas for me. He was very patient. As a retired senior, I appreciate you taking time to fully explain details to me in term that we’re easily understandable. Thanks for caring! Have a blessed day.

I received a phone call from Sam after going online looking at the website. He was very helpful and after answering my questions, I decided to sign up with Select Home Warranty Service. I had been looking online at different warranty services and became very confused. I was undecided until Sam told me about the great value and excellent service I would receive and the fact that the service calls were only $60 really clinched the deal for me.

Sam ** was very helpful and he convinced me in taking the policy without more thinking about it. Well explained the offers available and the best one that suits my needs and the benefits I get with the plan.

The gentleman I spoke with was very helpful and informative. He explained how the coverage worked and when it would be effective. I decided to sign up because of him. I was given a discounted service call rate of $60, 2 free months on my 12 paid contract and $200 off. American Home Shield, which I previously had, was minimally $75 service call and much more expensive. I was also assured that I would receive a service call in an average of 9 hours not days. This was the reason I canceled American Home Shield.

Issac the service rep I spoke with was very clear and concise concerning the home warranty policy. The cost and being able to pay monthly was a great selling point. Will be better prepared to pay for full year next year. The service guarantee was also a great selling point. I researched numerous products and found that this received one of the highest ratings. My old policy will expire next month (the one that came with home) and received letter from lender asking me to renew. The cost of policy and deductible extremely high. I feel I have made a great choice with Select Home Warranty.

Sam was an excellent sales rep for Select. He was very personable and informative. He offered options during each step of the process as well as ways we could save a few dollars. Sam is a 5 star sales guy! I have shopped around a little and I really like the rates that Select has offered as well as the discounts offered when paying a yearly premium. Also, I like the flexibility in choosing a repair company or going with the company that Select chooses for me.

We had our garage disposal go out and I called Select Home Warranty. The gentleman on the phone was very helpful and took all my information The disposal was put in two years ago. I then received an email saying that our model was out of date and they only gave us seventy five dollars for a new one. I guess it was better than nothing. I will be buying a new one this weekend and then finding someone to install it.

Jeff ** the rep helped me identify what it could be used for and I felt like I had nothing to lose and peace of mind to gain. I recommend them highly. I especially like that it includes coverage for my HVAC system. Also it seems like I always have issues with my washer and dryer and this covers that too!! This was an amazing deal at 100 off and them giving me an additional 2 months to boot. I know that it was the right decision and I would do it again tomorrow.

It was a good experience. No complaints. He explained well and I understand what I was told. Am happy with my choice and my service on the phone. The price was good. The person on the phone was very helpful in giving me the best price possible. I don’t know what else I can say about the service other than it was very good. The gentleman on the phone was very nice helpful was not pushy and it was a good experience.

I just sent another request for a claim to repair my dryer for the third time. Since the repairs have been made, I now need to submit an invoice for the charges. However, I continue to get no response from Select Home Warranty. It is frustrating as it is a small amount of money and the time to submit and get reimbursement is hardly worth the time to complete all of the paperwork. I call and you say to submit online. I submit online and there is no response. This trouble is for $20 to $30 maybe--but I don't know as there is no response.

Did a great job in helping find a great rate! He was patient in helping me find a rate that I could afford. He gave me all the discounts that I was able to receive. He was friendly and not pressing me for a policy that I could not afford at the time. He was very clear on what was covered in the policy and the start date. He gave me time to ask any questions and repeated information that I was not clear on.

I just signed up, but Kevin was extremely helpful and answered all my many questions. I hope this will be a better experience than my previous home warranty company. I like the idea of being able to get service on a weekend if needed. I also liked the way things were explained to me about the company. I just hope this company is true to what has been explained.

Sou was patient, clearly spoken, engaging, courteous, and fun. You are lucky to have him on your team. Reward him whenever possible. He should be talking to senior citizens often! I am looking forward to using your company in the future. My friends are probably going to need your service, so I will be referring your company. Thank you for making it so easy to use your website. Nice to understand what is written. Thanks!

This morning we received outstanding support from Kevin **. His professionalism, complete understanding of the home warranty process, and ability to answer all of our questions was first rate. As a first time home owners, his advise was well received and convenced us that the Platinum full home warranty is the best choice for us. The military discount and other rebates werealso greatly appreciated. We look forward to long term association with both Kevin and the team at Select Home Warranty.

I would like to mention that overall, I am very pleased to have saved about 50 percent on my protection agreement. I was paying $56 monthly with a $75 trade fee and now with my two additional free months, it amounts to $28.57 monthly with a $60 trade fee. This is a no brainer. The representative that kindly assisted me in finalizing this agreement was very informative and understanding in respect to my financial situation. Select Home Warranty offers a peace of mind at an affordable price.

You pay for pool coverage, but almost nothing about the pool is covered. Not the heat pumps, booster pumps, or even the water pumps are covered. What do they cover? What am I paying for? I made a claim on my fridge. They tell me it could be the condenser but that it's not covered. I'm assuming they only cover ice cubes and floaties. This entire place is a scam. I want to forget about them but the only reason I'm posting this is that I might save someone from getting swindled.

I just recently purchased five policies with the company and my first call and claim was denied on my a/c unit because Select Home Warranty said I had a dirty air filter. I had to call back five times to get a tech to the house and they found out it was circuit board and heating kit and offered to pay $150 towards the $800 cost unless I could come up 3 years maintenance records. I had American Home Shield for 8 years and showed I had service and it would take several weeks to get the maintenance records from the vendors. This is while it has been over a 100 degrees for the past two weeks in south Texas on 7/25/2018 and my children are sweating into their morning Cheerios cereal every day.

Jeff ** did an excellent job. He was professional and explained everything I had a question about and even didn’t. I didn’t feel pressured. Just felt like it was genuine good and professional service. It seems like this policy is a better value over what several other companies are offering. Based on my expierence thus far I would likely recommend to a friend or family member. Thanks.

Tech determined my dryer needed a new temperature regulator as it wasn’t getting hot enough to dry a normal amount of clothing in one cycle. He also detected that there must be a clog in my duct from the dryer to the roof exhaust even though it had been serviced in the past year. Select Home Warranty is now researching the right duct service company to complete my service call issue. Efficient, knowledgeable and quick service. Highly recommended.

The sale rep Jeff was very straightforward with all the information and did not hide anything. He gave me all the options and made suggestions based on my needs. I felt comfortable with my purchase and very comfortable with the company. All documents were sent promptly and when I called back to ask more questions Jeff had all the answers I needed. I also have a handful of friends that have this company and their insurance and they can’t say enough good things about them.

I was online comparing warranties and called to ask some questions. I was connected to Richard ** who quickly answered my questions. He was very kind and has very good customer service skills. I decided to take out the home warranty with this company while speaking to him due to this. I am looking forward to doing business with this company. If all the people in this company have his customer service skills it speaks volumes for this company.

The customer service rep was really helpful. He called me back at a time that was convenient for me. He took the time to really explain the coverages and claims process. I couldn't believe that even my ceiling fans and roof was covered. I feel like there is a lot of coverage for the price. The price is great. Also there were many payment options available which is really good when you are on a budget.

Richard was very friendly and helpful. He offered to upsell saving me more money over time. When I stated that I preferred to just do a one year contract, he was not pushy. He valued my time and did not keep me on the phone trying to sell me more and more stuff.

I purchased Select Home Warranty on June 13th. Only July 20th my outside central air unit stopped working. I called Select Home Warranty to file a claim. They emailed a technician for the job. Unfortunately they didn't talk to the technician to verify that he was available, which he wasn't since he was on vacation. Yesterday, July 24th the technician finally comes out to my house and after checking the unit says that the motor has gone out. He contacted Select Home Warranty to get authorization for the repair which they promptly denied. They said that they needed to see my Maintenance records so I called them to explain that I've only been living in the house for 3 years and only had to change the air filters. They said that I needed to find the records of the purchases of the air filters and send to them. I told them that I didn't keep those records but would try to see what I could do.

I was very pleased with my contact at Select Home Warranty - Bruce. Bruce helped in any way he could - made my switch from American Home Shield much easier than I thought - very responsive, almost immediate email contact - and was actually at the phone number for the company when I called. When I needed to add an item I had overlooked - simply called Bruce, explained my situation - Bruce added to the contract and immediately sent out an updated contract.

They did an outstanding job on replacing the water heating tank. The explained the whole process in full details. They completed the job in a timely manner. I was very happy with the end result. I would recommend them. I'm looking forward to see how the result of the next work order will be.

I spoke with Alan today and switched from American Home Shield to Select Home Warranty. He was very patient and helpful as I explained why I was unhappy with two companies that I had contracted with in the past. He assured me of high quality of service with dependable contractors that were assigned to fix my problems. The value was better than I had gotten from past companies. I am looking forward to working with Select Home Warranty.

The service representative I talked to on the phone was helpful in providing details of the plan and plan options. They offered a competitive price. They were running a special and price is even better if you are ready to pay for a long term commitment to lock in a much lower rate. I was told 3 years subscription comes with a lifetime guaranteed rate. I just signed up so will see how it all goes.

I was very pleased with the follow-through and courtesy of the representative at Select Home Warranty. He was knowledgeable and prompt. I am happy with the service that I received and feel that the value is good. I am happy to have a policy to cover my home... that gives me peace of mind. I would recommend this company to a friend, at this point. Thank you Select Home Warranty for your service. Thanks a lot for your help.

I liked Select Home Warranty because of the sales representative I spoke with and the value of the coverage. They have a special going on right now that I took advantage of which makes me feel like I am getting very good value for the price I am paying. The sales representative was not pushy at all and was very clear on the information he was providing me, but he did try to upsell me. He did so in a courteous and professional manner. I would recommend him and Select Home Warranty for anyone in the market for a home warranty program.

We had been looking for a good appliance warranty service provider for about 2 months. When we called Select Home Warranty, we got a quote and was able to make a decision quickly! I really like the service price and appreciated fast and accurate customer service! They did a great job! We feel like we are at home with Select Home Warranty! We will recommend them to our friends and family! We hope to be using them for many years to come. Keep up the good work.

I appreciated that they were low pressure sales. Other companies I called demanded I sign up with them right that very minute or I would not get to take advantage of any special offers. This company allowed me to review the information before signing up. Otherwise - I can’t really say because you can’t use the service for 30 days. I will know more after I get to actually use the home warranty.

Mr. Jeff ** was my representative. He made sign up quick and easy and I received my policies within minutes. He was able to work to answer questions that I had and I hung up feeling very satisfied with my decision to choose Select Home Warranty as my home warranty provider. I would definitely refer a friend or family member that is looking for home warranty protection to Select Home Warranty.

My wife and I decided to purchase a home warranty for our son and his family. Richard was great introducing the options and providing info regarding the warranty and repairs process. Richard was straightforward and very respectful throughout the process. Provided all options and available discounts that best suited our needs, was truly a great experience. I will recommend to our friends. Thanks again Richard, we really appreciate your expertise and really enjoyed the conversation.

I spoke with Adam on the phone about purchasing a home warranty plan for my home as I am going to put it on the market to sell, I feel this will be a good thing not only for me but for the buyer also, Adam was able to answer all my questions and gave me assurance on selecting the right home warranty plan. It's nice to be able to talk with someone and trust that this is a good decision. I have shopped around for home warranties and the Select Home Warranty has a very good package and the price is very good.

Kevin ** was very quick in responding to my Follow-up Call. We chatted about the structure of the plan, the Service Fee and average Responsiveness of Technicians in my Area. Kevin found a multi-year plan that was just right for my Retired on Fixed Income situation! I have a prior plan, and wanted to improve our experience with technicians and response time. In this case, the Sign up, sales and plan selection process was vast improvement over our prior plan. Thanks, a great deal, Kevin!

Jeff was extremely helpful, not a lot of blah blah blah, just to the point which I appreciate. This is the first time I have purchased a home warranty and it was a quick seamless process. I am pleased and would recommend Jeff to my colleagues. I work in real estate and I am constantly bombarded with sales pitches this was a breeze. They cover far more for far less than other companies.

Very helpful and timely so far. The plan is effective and covers our household items very well. The call center has been respectful and pleasant in the dealings with me. The only minor negative so far is due to their volume of business call back time is sometimes longer than it should be. I am very comfortable with the purchase of this warranty program and I would recommend it to anyone. I think it is a good value.

Jonathan was friendly and provided information about the package I was looking for. I told him I was shopping for quotes and he let me know I could call back - He provided his direct line. That made me more comfortable with my purchase. I dropped my previous home warranty and picked up Select. He stayed on the phone with me to make sure I received both automated emails and his follow up email. The email response was fast if not immediate. So far I am satisfied with my purchase.

I received satisfying information from Mr. Jim ** on my home warranty policy. He answered all questions asked by me to my understanding, will gladly refer him to family and friends in the near future. Thanks for your help. JUST HOPE TO GET EXCELLENT SERVICES WHENEVER I NEED IT.

Select Home Warranty is less expensive and covers more than what my original Home Warranty company did. They also have a less expensive service fee by $30. The customer service agent was very knowledgeable and answered all of my questions. They also offered me discounts that I wasn't aware or available. Thank you so much Select Home Warranty. This will save me a lot of money over time. It is nice to have someone on the other end of the line that knows what they're speaking of.

When I opened my online policy, I noticed that the policy showed a nickname, rather than legal name, and that the trip cost was not the same as I had chosen. The gentleman on the phone was quick to correct these without hesitation, and apologized, although there was no need, as no one did anything wrong. Just clerical error. Although I may never have the need to use this service, the peace of mind is worth the $$$.

Sam ** did a good job in assisting me with the home warranty policy. He asked me questions, mentioned a reduced rate on a policy for seniors but I felt I was not ready yet. But I do know if I can afford it, to pay later. I appreciate the business and rate. I hope we will continue to stay with your company as long as we can agree on the services. Thank you again, Sam.

Lady gave good service. The first person I talked to said he would take care of everything. HE DID NOTHING. I talked to him July 18th. The lady I spoke with July 23rd took care of everything she said she would. I was double billed for July. She took care of that. She sent me policy by email and regular mail. Someone needs to find out who I talked to on the 18th. He needs to be fired.

Select Home Warranty is a scammer. They say everything to make sure you buy a policy. They also do not provide information such as cancellation fee and other hidden fees. Here is my case: The technician they sent only took the picture of the serial and model number of my water heater and check the electric panel and came up with the diagnosis that the water heater was leaking. Select Home Warranty refuse to pay the claim even though the sale person stated that they cover for everything. I don't want to argue with them so I requested for an official report of the diagnosis for the record. They did not send it to me.

I found Jim ** very knowledgeable of the products and was extremely easy to deal with. He represents the company very well. Definitely would recommend this company to a friend. The real proof of the company will be when I have a problem and need the support to fix an issue. I have been contacted by several other home warranty companies however I decided to stay with Select Home Warranty.

Need air fixed. Called to set a claim date and try to establish air in my house. They were so nice and wanted to take very good care of me as soon as possible. That collected all my information that was needed to try and get someone out to my house to get me taken care of. They assured me that I would be taken care of and that they was going to get someone out to my house to see what was going on.

Adam was very helpful in explaining what options were available. We discussed a one year plan at first and then Adam informed me about the 5 year plan with the free year added on. I decided on getting the multi-year platinum care plan which offers annual renewals at the same annual rate (pro-rated) as the plan which I purchased when the original plan has ended. It was very easy to obtain my new homeowner's warranty.

Quick follow-up, hassle free, excellent coverage for our situation. A very good value with the combined discounts. We really appreciate the expertise our sales representative, Jeff, was able to provide. This program is ideal for a seller transferring to a buyer and gives the seller needed flexibility in the event a deal fails. It’s worth peace of mind for everyone. Our recommendation is make the comparisons, do the research and you will find Select Home Warranty is the best choice.

Spoke with representative that was very friendly. He explained the coverage plans in detail and gave a cost associated with each. He looked for savings and ways to keep the cost down in the future. He was extremely knowledgeable and willing to help me feel comfortable and even provided his direct contact information. Hopefully I will not have to use this service but it is comforting to know it is there if and whenever needed.

Jeff explained all details of the Plan we wanted, including various options for saving money to provide excellent service. The overall coverage from this Plan far exceeds our current Home Warranty company provisions. Having had past encounters with our previous coverage that were far from being adequate, we felt it was time for a change. We researched the top Home Warranty companies via the internet and found Select Home at the top. After comparing other companies in the top 10, it was a no-brainer which one would get our business.

Mr. ** was very knowledgeable and pleasant in explaining the plans and options and was courteous as well. He made the buying experience a good one. I will definitely recommend Select Home Warranty based on my initial contact and will do a follow up should it be necessary to use the warranty over the coming year. I have used two other home warranty providers and had mixed experiences with them so I’ll be carefully evaluating Select during this first year.

I was very happy with the information the customer service rep provided me on the call. She was clear and concise and provided me with all the information I needed to keep the claim moving. The process was quick and efficient and the decision was made quickly so that was a definite plus. I was not happy with the amount provided as the total bill was over 700 and the warranty only provided me with $150 of the total.

When I called Select Home Warranty for service, I was only going to try the one year plan on a home that I have for sale. I thought it would help the buyer in case some appliance would break down. Because Alan was so helpful and explained the way the policies work, I ended up purchasing a two year plan instead of a one year plan, and that lowered the co-pay and it also added roof leak coverage and two additional months of coverage. I think this was a great advantage over a one year plan. I also ended up purchasing the same plan for another home because of these benefits. Alan was very cordial, explained everything quickly and easy to understand, but was not pushy in trying to get me to purchase something that I didn't think I wanted to buy. After he finished explaining the difference in the two plans, it didn't make sense to get just the one year policy.

The customer service department has always been helpful over the years. I have owned several houses and Select Home Warranty has almost always fixed what I needed fixed. I needed a second repair completed on a few items in the past and they came our soon after. My only complaint is that the initial approval and service call can take 3-5 days. This is a service that I have held for several years and will continue to hold in the future.

Your representative, Richard, was courteous, friendly, knowledgeable and not forcing the sale at all. He was patient answering questions posed and explaining all coverage included. I took advantage of the multi-year coverage as well based on discounts offered and the yearly price being lower than other companies considered. I would highly recommend Richard and Select to my family/friends. I had inquired about other companies in the market before choosing Select and I thought Select offered the right kind of coverage for our home.

This was a great purchase for my family and I believe lots of home owner showed purchase a home warranty. Home warranty a great buy for anyone who owns or buying a home. This one thing I would purchase. Glad I heard about this and will keep for long run. The price wasn’t bad nor too high for my budget and price range. I will differently share this with friends and family of mine who’s a home owner.

I got 2 policies on 7/20/2018. I called in to cancel my policies on 7/23/2018 and was told it was officially cancelled and I would receive an email confirmation in an hour. I did not get email so I called in again to find out that my policy had not been cancelled and I will be charged a $75 cancellation fee for each property. On Select Home Warranty's terms and conditions page it states, a full refund will be granted if cancelled within 30 days as long as there was no service provided. Geez, I didn't submit any claims for service but the supervisor named Bahoosh ** said they will cancel my policies but I will be charged the cancellation fee because I was given extra months at a discount. This is FRAUD.

We have had two issues, both of which were handled POORLY!!! It's always the contractors fault no one was calling us. Recently our AC broke on a Saturday and turned in a claim, they were quick to set up a claim and referral to a repair person. Well, the person that was referred to us never called us, we called him, his VM was full and we couldn't leave a message. All of the reviews we read on this company were bad. When we called Select to inform them, they WERE NOT nice about it. They couldn't explain how they pick their contractors, couldn't tell me who works on weekends and told me if I wanted to switch it would take longer for the repair to take place...

I called in and asked for coverage paperwork. The agent was incredibly friendly and helpful and sent it to me in my email. He also answered a question I had. He didn’t try any sales pitches except saying it’s cheaper if I wanted to pay the whole year and when I said, "No thank you," he didn’t push it. I really appreciate that. I can’t stand it when people try to keep pushing a sale. It takes great customer service for someone to do that. This employee should be greatly compensated.

Sam ** did a very good job with me on the phone as he was very personable and knowledgeable. I have been shopping around for a warranty for my home. Select seemed to have the best coverage for the best price. The sales person as stated was very polite and courteous. I will be able to recommend your company to my friends and family for coverage and price and friendliness of sales staff. In your search for a warranty company make sure that you are able to use a repair person of your choice, which is a position that Select Home Warranty allows you to do.

Abraham ** was very helpful in explaining our options with our home warranty. We are very pleased with his service. We chose the three year plan which saved us even more money. They came highly recommended via the web. I look forward to seeing how well this works out for us and our home.

Adam did a good job explaining all the different plans and choices. Talked thoroughly on the benefits of individual plan so I could choose the best option for my needs. He also answered any questions I had as well.

Bruce at Select Home Warranty made the ease of ordering the policy easy and explained everything well. His knowledge of the policy ins and out was excellent. Bruce at Select Home Warranty worked with me until I got the best value for my money. I am very satisfied with the coverage offered and the deductible. There are more appliance covered by this policy than by those offered by other home warranty companies. After researching different companies, I feel confident in my choice.

Bruce was very helpful and wanted me to get the most coverage for my money. I am in the process of purchasing a new property that is currently twelve years old. I expressed concerns that most appliances, water heaters, air conditioning systems usually last twelve-fifteen years. I was also concerned that I would have to show "proof" of previous services that had been made on these appliances. He assured me that I would not be held accountable for prior work completed on these items since it is a new property for me. He reassured me that I would be covered on all items only from the date of purchase.

I was given a quote a year ago, he is no longer there, this guy almost match it, a year went by, and now finally this is done. We are covered under a new home warranty, sales went above and beyond to earn my business, so far so good, nothing wrong with our home, but you never know. This is really peace of mind. Today is Sunday, off day, we got it done, this afternoon. Just a phone call away, no worries, great work Isaac.