Select Home Warranty Reviews

I was contacted by the customer service department to get additional discounts on the warranty I ordered. They saved me an extra $100 and added two months to my contract for free. Great customer service! You don’t usually get a company that wants to reduce the price to save you money. Customer service seems to be in line to provide a superior product. I will recommend to friend and family... Thank you Select Home Warranty!

I compared several home warranty companies and Select Home Warranty had the most comprehensive plan at the best price. I received quotes from other companies and they couldn't compare. I thought trying to find the right plan was going to be difficult but it was actually very easy and I couldn't be more satisfied. The customer service representative I spoke with answered all of my questions and my policy was set up in no time!

Everyone was so informative and helpful. Very friendly and helpful with all questions and were very patient during the enrollment process. Felt very at ease in the warranty company changing process. Look forward to working with you. I do not foresee any upcoming problems with anything in my home as most things are new or fairly new. I love having peace of mind for my home in the way of covered services for nearly everything in my home. Look forward to a great working relationship. I am also hoping for a smooth interaction for any repairs that might come up to n the future.

I had the worst experience with this company. I had been a member for 3 months. The got my money. When I needed a repair to my plumbing they said it wasn't covered under warranty because it was an existing repair. This was the pipe in the shower was leaking. It wasn't repaired before. The drywall in front of it was because the shower head leaked and rotted it out. The technician saw that and claimed it was an old repair. Then I had a tech come to fix the timer on my dryer. I wasn't home but he told my son it would be $263.00 and he would return. My son gave him $200 and the guy never came back. Veteran Appliance Repair in Crandall, TX. I called to report it to SHW and again they said it's not their problem. This company wants your money and intends to do nothing to earn it.

Home Coverage for peace of mind. Recommended by coworker who is very satisfied. Very affordable and hopefully will not needed regularly. Customer service representative was most helpful and well informed, Provided immediate answers. Hope to get the same results as co-worked when needed. We look forward to recommending to friends and family. We are pleased to get additional coverage for roof.

Nathan **. was our Customer Service representative and I found him to be extremely helpful and knowledgeable in setting us up with our first home warranty plan. He also gave us a very affordable price for the plan that we purchased - the Platinum Plan. In addition to being very knowledgeable of the product/service, Nathan was very personable. I enjoyed our interaction on the phone. I would highly recommend Select Home Warranty to a friend or family member.

I spoke with David ** (855) 267-3532 **, who was polite, professional and informative. I normally hate dealing with sales reps, even if I know they can save me money. David however, was a pleasure to speak with and addressed all of my concerns in a timely manner. He helped me add my septic system to my coverage and also informed me of potential long term coverage and prices without being pushy. This was the most pleasant experience I have had talking to a sales rep in a very long time.

I called on Saturday and they gave me a number for a place that does not take home warranties so I am having to wait even longer to get a technician. The person on the line was very nice and did their job. I had no problem with customer service. This is my first call with this policy. I have not had problems yet, but still waiting on technician information not yet 48 hours. I hope to have a better experience the next time.

Ray ** gave me excellent customer service, and I am happy with my new home warranty! I was with another home warranty company, and I was not sure if I could get a better policy somewhere else. Ray answered all of my questions with knowledge and I was thrilled to find out I will have more items covered for the same price I was paying. Also, I am getting extra months. I will definitely recommend Select Home Warranty.

I called about a repair for my saltwater cell for my in ground pool which was previously repaired last year using the Select Home Warranty. When the policy renewed, the representative I was speaking with renewed the policy checking off only Pool rather than Saltwater pool so the claim was denied. When I called to address the issue it was quickly resolved and they changed the add on policy coverage I purchased for my saltwater pool from the regular pool coverage. The company assigned to the repair, however, does not repair these types of systems and now I have to call back and ask Select Home Warranty to provide a service provider approved for these types of repairs.

Richard did a wonderful job explaining the plan with us. His help reflects well on Select Home Warranty. We feel good knowing a respected company is looking out for us. We look forward to working with them in the future. We picked Select Home Warranty because of their reputation and good reviews. Their plans and coverage are comprehensive and costs are reasonable. We are glad to have them cover our home. We were fortunate to call and obtain coverage when we did and get roof leak coverage also. We are happy with our coverage.

Yes we were very happy with how fast they came out and fixed our plumbing problem! The man on the phone was very polite and helpful to assist us with our problem. The plumbing company they sent out was also very good and friendly and told us exactly what he had to fix! I would use them again in the future if I have to but hopefully I don’t. We are very happy with your home mortgage protection policy and tell our friends all about you and how reasonable you are!! I like that you were available to assist me in a weekend and didn't have to wait til Monday as our problem happened late on a Friday! Have a great day!

Do not contract with this company for a home warranty. What they tell you in the sales pitch and what they send you after they have your money are two different things. The first time I made a claim it was denied because the refrigerator had a leak in a coil. This, which is the integral part of a refrigeration system, isn't covered. You only find this out after you get the contract. Same with the A/C system. Then when you cancel they charge you a $75.00 cancellation fee and prorate your refund, although they have done nothing to help. Oh yes, they offered $150.00 toward the purchase of a new refrigerator/freezer in order to "work" with you and make you satisfied. Also said they paid to have a technician come out. However, I had to pay the $60.00 for this service, not them. My recommendation is to stay away from this company and others like them. You will get screwed!

I did my research online and got a callback from Alan ** who explained coverage and pricing to me. Alan emailed me a price quote with what was included in the plan. I had a few questions and he answered everything for me. Great customer service! Prices are also great compared to other companies and they even offer free roof leak protection! Alan even offered a 3 year plan at great rates. I will definitely recommend to family and friends!

Customer Service Representative (Richard) was very respectful and informative offering me money saving options. This was very appreciated as I am on a limited budget. I have responded to several home warranty companies and this was my move favorable. I have been with another company for the past two years and only had one service call without having repair done. The rates have gone up each year that I have been with this company. I thought it would be to my best interest to survey different insurance companies and I found that this was the best.

Professional, courteous, thorough enjoyed speaking with the gentleman, and he was patient, reviewed and answered inquiries, seemed attentive and professional, expressed clear answers, addressed concerns, nice personality, good person, detailed and clear and and was able to to follow through over and again listen to my questions and was always patient and professional. I am new to this scene and it was of importance to me and for the benefit of my family and to work with someone caring, intelligent, thoughtful, and knows about this. I hope this is sufficient as I have a lot of work. Thank you again for this chance to share this and I hope it proved useful and clear and thank you for your new policy. So I am pleased to write this and to learn about such matters.

Contacted company to file a claim. Did not have my policy number. The agent was very helpful and verified my information. Then connected me to the new claims dept. This took all of 5 minutes to complete. Very nice people. The purchase of the policy was easy and the sale agent was well versed in the process. Only one problem I see, is that there is not any communication by any other method other than e-mail or phone.

Seemed like I got a good deal on my home warranty. It was cheaper than what I had before and hopefully just as comprehensive. Well see when the time comes and I need some work completed if the company is as honest about what they cover as they say. The salesman was honest and stayed true to his price when I called him back. The transaction was easy and I received my confirmation email immediately.

Person on the phone was very efficient and nice. I told him I needed coverage for myself until escrow closed and assured me I would be covered and I could transfer it to the new buyer at the close of escrow.

The representative gave me good and accurate information. I am excited and looking forward to doing business with y'all. I'm hoping for a great experience. Didn't have good luck with other companies. I've been looking for good service providers for about a year now and did not have any luck. I am hoping I made the right decision. If so I would recommend your service to my family and friends. Thank you.

This is my first claim so I asked rep a couple of general questions & they were answered clearly. He was very nice. Tech helped me to understand what was needed and did a great job fixing my problem. Tech was extremely nice. My tech I generally use told me he couldn’t find the leak & that it could be filled but then I would need to purchase a new A/C. This tech added a leak sealant - I’m very happy with the outcome.

Submitted claim on May 19th and problem still not fixed as of June 25th. It took weeks to get a technician assigned. The first technician stated that he didn’t deal with home warranties, so I had to call and get a second one. The second one showed within a day, then after diagnosing problem and rescheduling for a few days later and has not showed up. He has not followed up with scheduled visits and told me that the service is approved by the warranty when the warranty denies it. Technician will not return calls.

I wasn't aware that leaking fixtures were not covered under my policy. However, the phone conversation was simple and to the point. I don't believe I was furnished a copy of my policy upon purchase, which would be helpful. I would appreciate knowing more clearly, upfront, what items are covered and what items are not covered. This is my first experience using Select Home Warranty, and the experience wasn't bad, but I did not get my desired result.

Updated on 09/08/2020: Called Select Home Warranty for a dryer repair. I used my own repair man, and submitted a claim. In one week, the claim was approved. Good service, pretty simple process. Would recommend to others, all in all a good experience. Customer Service was polite and friendly. On another note, do not use Sears appliance repair service- they were terrible. DARS appliance repair was much better.

I am a Realtor. I know the cost of repairs. I was looking for a Home Warranty for a buyer. I called about getting one for a Buyer, I ended up enrolling our kids too! This company is one of the top rated companies and their price is very fair & competitive. I recommend a Home Warranty to my clients. I found Ray ** at Select Home Warranty to be so helpful. He was Professional, courteous & answered all my questions. We spoke & after hearing about this Home Warranty I ended up purchasing 2. I will be recommending this to all my clients as well. Thank you so much!

I have had my contract with you for over a year. I live in an area that your company has no assigned service vendors so I find my own and work it with you. I'm very impressed with your company. The only thing that I'm not too happy about is the long delay in refunding my out of pocket expenses. I would be happy to talk to someone about this. Since I am retired and on a fixed income, it is very stressful to have cash tied up for 30 or more days. Quicker would be better.

Rep. was very prompt and helpful. Was able to submit another claim while following up on initial claim. Wasn’t aware that two repair items could not be placed on same claim. All questions were answered. Was not kept on telephone for a very long time. Email was sent to confirm initial claim asking me to contact office and another email submitted in a timely manner after the follow up was processed. Was very impressed with the manner in which the whole experience was handled.

Alan ** was very professional, informative and made the process a piece of cake. Almost all communication was able to be done via email. The phone call to officially enroll lasted all of 5 minutes and was a breeze. In all honesty Select is not the cheapest, but I am happy to pay a little more for quality customer service. Fingers crossed things go as well if an issue arises. I guess only time will tell.

This insurance co is a scam. They take forever to come and fix any appliance (after the diagnosis) and then you are told they only pay for PARTS. Their customer service is terrible. When you call, they repeat the same thing over and over, even AFTER you have explained something different. This "insurance" covers nothing. Stay away.

As a real estate investment company we have utilized other home warranty companies with our various properties throughout the USA. In researching Select they came with good recommendations, so we decided to get a quote. The quote response time was fast, our representative David reached out immediately, he offered the various packages along with a long term 5 year package that we decided was a great option. We received overall professional service on establishing our account.

Representative was nice and professional and answered all my questions well. My claim was processed with an email update sent the same day stating my reimbursement amount. I was a bit disappointed that the microwave had to be replaced though without an attempt to repair. My microwave was 20 months old and I was only given $95 towards a new one which cost over $300 with warranty (on sale) plus it would have been $130 for Lowe’s to install but I opted to install myself. The company did well; I just didn’t expect to ever have to come out of pocket more than my $45 deductible.

I tried filing a claim online but could not find my policy number. Therefore I called because there was water leaking from the ceiling through a ceiling fan. I could not find my policy number. The agent was expedient and helpful both in identifying my plan number and placing a service request. He indicated someone should be contacting me as soon as possible with information about the service company and the date and time they would be coming to identify and repair the problem.

I had coverage for approximately 2 years. Never had a claim until my HVAC unit went out in June 2019. The technician told me my unit could not be repaired. There were numerous parts failing like the compressor and relays. The next day I received an email from Select saying my unit needed a valve and they don't cover valves so I would have to pay for everything myself. Total waste of my money. Paid my premiums for 2 years and the first time I file a claim they refuse to pay anything.

I was very pleased with the sign in process. I reviewed multiple companies and reviews by customers and the industry and feel this was the best. I signed up for 6 years so I can get the discounted rate which wasn't advertised but was a welcome surprise. The coverages and claims process were explained well. Select Home Warranty covers more than my previous policy with a competitor. I hope the claims process is as impressive, when it is time.

I had placed my first major claim and the SHW service was a smooth and rapid process. The contractor responded quickly to repair my issue even prior to quoted day and time. The contractor was professional and fix the issue quickly. I was more than please and would certainly thank SHW for their support and assurance of me selecting a reliable home warranty service. My system has stopped working right at the pre-season of summer and I was about to panic without have AC to cool the home; I contacted SHW and they replied and took care of me without incident. I recommend this service to everyone and wish to thank the SHW staff for providing such wonderful service of value and quality.

The rep went out of his way to help me with the discount for my transaction. He was very friendly and helpful with explaining the service. He gave me the confidence to complete the transaction with the details he communicated about the service. I would recommend Select Home Warranty to my friends and neighbors.. I would like a booklet with the terms the rep covered in his conversation with me. Also would like magnet with the phone number.

Sam **, our Sales Representative, quoted a home warranty for us about a week ago and helped us get enrolled this evening. He was very patient and helpful in answering all our questions. He also told us about discounts available, and he was very courteous. We are going to refer 2 other people we know looking to purchase a home warranty. We look forward to working with your company for many more years to come.

I just left a warranty company that I paid more for far less. When I looked into Select Home Warranty company, I was contacted immediately. William ** was my rep and he was helpful and knowledgable. He had lots of great offers and made sure I was getting the most for my money. I was happy to have someone who was able to get me signed up easily and quickly. I asked questions and he was able to answer all of them. He made sure I was getting what I wanted and wasn't missing out additional options for my home.

Asking questions about the coverage, about the service providers. If they were in my area. What you covered in the contract. If I was able to renew contract. If I was able to change to paying full price after a month or two of paying monthly. If it had limited service calls? Local technicians? I asked it was BBB RATED. All these things were important to me and they passed. And service cost were only $45.00 per breakdown, no matter how many times a repairman had to come out for same issue, including parts and labor.

I called to speak with someone about a home warranty. The rep that answered didn’t want to verbally go over the coverages in its entity. He suggested that I go online and look over the choices available to me. Next thing I know, the call was disconnected. I called back and Jeff answered the phone and was patient and kind and went over and explained the policy to me. Not only did I open a policy but I paid it for the year. There’s nothing better than a good salesperson who not only knows their job but also does it well. I informed him that I needed to get something from my car and he patiently waiting for me to get back on the line. No rush and he didn’t tell me to look online and call back. I really appreciate his kindness. You don’t find people like him much these days. I’m one happy customer. My customer service rate is the whole 5 stars.

The salesman was courteous and knowledgeable. He offered me discounts that were hard to resist, and even though I was not ready to order at the initial meeting he made a follow up call that showed me he was very interested in my business. I received the contract in an expeditious manner. I would gladly refer him to anyone looking to obtain a homeowners warranty. So far I am very satisfied with my interaction with this company. GREAT JOB, JEFF. GOOD SERVICE, GREAT PRICE.

I was trying to purchase a home warranty and was very frustrated. It’s like Allan read my mind. He called me and helped me get just what I needed. Allan was very knowledgeable and helpful. It gives me some peace of mind knowing that my house will be covered. I’m in the process of getting the house ready to rent. I know that everything will be good with the future tenants. I’m thinking about getting another warranty for my other house. I got a great deal on this warranty.

After 25 years with another company, we were displeased at their interpretation of our problem, so we cancelled our policy and followed up on our sister's recommendation of Select Home Warranty. We were lucky enough to talk to David, who walked us through discounts and cost saving plans until we had a custom made plan we could afford. He was kind, considerate, and extremely patient with us and made the entire experience very pleasant. Hoping not to need to use it, we feel assured that this will be a better experience.

Was satisfied with the offer salesperson offered. Look forward to working with you. I hope I can get a good mechanic who has a license to do the required job and dont have to worry about shoddy job. If I get good service, I may recommend your services to my friends as well. This is gated community and we have 175 home in our association, mostly retired people and need all the helps they can.

Called and spoke to Elli and she gave me options to get this issue resolved! Great job guys!!! My HVAC unit was not blowing hot air, and the folks at Select Home gave me the peace of mind to avoid all the extra costs associated with this repair. I'm hoping to get a new unit either this year or next and will still continue to get my home services by this company. I've had SHW for over 3 years now and I couldn't be happier with them. This will be my 2nd home that I've had covered by SHW.

Customer service team is very helpful and acted fast. Personally recommend this warranty. Dispatch team sent the technician within 12 hours after I created the ticket. Personally thanks to Select Home Warranty team. I am very happy with the service they provided. I personally recommend to my other friends and relatives. My top ratings for this service claim. And also I got the first time free service. Thanks again to the home warranty service team.

Buy American Home Shield instead. When I purchased a warranty from (Select Home Warranty) I was actually trying to get in touch with American Home Shield Warranty. The first time I tried to use Select Home Warranty was when my refrigerator went out and I was very excited that I have a warranty to call. Little did I know that this company is a nightmare to deal with. My refrigerator went out and they offered me $206. I have been calling this place for two weeks asking to speak with a member of management and they refuse to let me speak to anybody above the customer service rep. (DO NOT BUY Select Home Warranty) It sounds good when they sell it to you but it is horrible when you need it.

Jeff answered all my questions on the home warranty and what is covered. I also like that I am part of the decision on the repair person. I researched several companies on who to chose. I selected Select Home Warranty due to their coverage including our stand alone freezer. We will be canceling our other home warranty plan. The online information was easy to understand. The only thing I didn't like is that I couldn't see the plan information without giving them all my information. I would have preferred looking through the plans before giving them my information.

Jeff ** made the process very easy and gave me a great discount! I Would sign up again and feel very confident that they will take great care of us. It’s nice to have that reassurance going into our new home. Thank you again Jeff!

David ** was very kind and personable. He answered all my questions and was very helpful. And was very friendly. I was happy to see more items covered than the other 3 places I was looking at. The whole process was very easy and fast! Since being in the process of buying my house nothing has been easy, until this. I would definitely refer friends and family. And pretty much everyone I know! This experience was almost too easy. Thank you.

The Representative that I spoke with seemed genuinely interested in resolving my issue. Select will be getting a repair person To contact me to arrange a day and time to make the repair. I was contacted by the repair company the same day I placed my service call and we will be setting up a date and time later today. I have not had a warranty with Select Home Warranty before and I am very hopeful that they stand behind their warranty.

After doing research on multiple vendors, Home Warranty seems to provide the best value. The annual cost and service fees are very competitive while still providing coverage of the major appliances. They have several promotions and payment methods which is helpful. Abraham ** was excellent! He was able to answer all of my questions and was very responsive. I am confident that my policy will provide the necessary coverage for my home. I will gladly refer Select Home Warranty and Abraham to my friends.

Mark was very helpful in assisting me in renewing my home warranty contract. He was very helpful in helping me to understand the renewal and the different options I could choose. I appreciate the added benefits and his explanation when I asked questions. I am happy that I was able to renew for 3 years and get an extra 6 months in doing so. It gives me peace of mind knowing that I have a warranty intact in case there are any issues in my condo. Thank you.

Great customer service thus far. I called with minimal wait time and I am just waiting for a tech info for me to contact to schedule the repair. I have not received the repair yet but I will plan on reaching out to the technician once the information is provided to me. I was told it takes approximately 24-48 hours but might hear back today, which would be excellent. Thank you very much for your services. Much appreciated.

It is often hard to choose which company is right for you, more so it is even harder to choose the plan which matches the needs each family might have... We called the company to get an extension to our contract. Received absolutely great experience! Knowledgeable and professional representative was able to help us in no time. Very happy with the company and with service they provide. Thank you for education Us about the different options available to us and how each plan works, it was very easy for us to make a decision on which plan was right for us! Thanks again!

This was my first and last claim. In my opinion Select Home Warranty is a rip-off on it's best day. 24 to 48 hour reply time turned into 6 days. Claim was rejected after the technician made his recommendation to SHW. SWH ignored the technician's professional opinion. I'm sure SHW has a list of many, many reasons to deny most any claim. Save your money. Chances are you won't get anything from them. At least I had only been with them for a few months so my monetary loss won't be too bad.

I wonder if all of my claims will be considered "not covered"?

Thank for such prompt friendly service and informative advice. We were looking for a good warranty service and am very confident that this company is the best choice. The sales person really took his time in answering all of my questions about this policy and what to do when one of my appliances break. I will refer you to all my friends and family members.

I was referred by a friend to a Select Home Warranty services. I am my decision to go with Select Home Warranty after talking to an agent and comparing my current home warranty information. Agent was able to clarify my doubts and provide various options suitable for my needs. Agent explained my in detail about the questions I had on few of the services. They have discounts available based on the option you choose. I will definitely recommend Select Home Warranty Service.

Worst customer service I have ever experienced. Customer reps misrepresented what SHW would do on multiple occasions. I have spent over 8 hours in the last 4 days trying to get issues resolved. Would not recommend them to anyone. When asked to speak with a supervisor I was refused. Later told they would call me back within 1 hour. I had to call back 4 hours later since they never returned a call. Was hung up on twice. I have made 7 calls to them to date in the last 5 days and my a/c unit is still not working.

This has been the worst experience ever. After paying extra for additional coverage for my septic system they tried to refuse my claim, because my septic tank was not inside my house, then it was denied because it was in the back yard (I assumed they would know it was underground). After being transferred multiple times and being given reason after reason why it wasn't covered I finally was able to convince them that it should be covered. After all this drama they put a cap of $150 on the work. Which does not cover the expense. This is a worthless home warranty. I will be looking for another company that actually backs their warranty. If you are shopping for a home warranty avoid this company. It's absolute trash!

David ** did a wonderful job. A little too much up-selling at the end, but I appreciate his effort. He knew the offerings and was helpful with advice. Being from Oklahoma, he slowed down his delivery to meet my communication style. Knowledgable, nice, thoughtful, considerate.

Great customer service so far, I did not have to wait on hold for more than a few seconds. The rep was very friendly and provided me with info needed to make decision and answered all of my questions and more. We just signed up today and offered us a wonderful deal that covers everything we needed plus more than last warranty company offered. The rates were much better than last company and felt comfortable committing to 5 year plan.

Everything was explained to me and all my questions were answered. That seems like an easy thing to do but I found out through shopping around that is not always the case. I had a pleasant experience speaking with Issac and will recommend this company because of him. The amount of coverage I have compared to the price I paid was also a great value. The company had a high rating and I hoped I would be able to hear and see the reason why in my initial conversation. To say I was satisfied is an understatement. I look forward to doing business with you in the event I have a maintenance issue at my home. I am conscious of competition and the competitors could not compare. Thank you for your time.

This sounds like a good idea, will have to wait and see how it helps. Salesperson was able to answer my questions so was satisfied with experience. I was pleased that salesman said it wasn’t a contract and I could cancel if I was not happy with it I could cancel at anytime which is very important on a limited income. What I am wondering since I have signed with you I have had many other home protection companies call and text me. How did they get my number so fast. Also I thought I was suppose to receive in mail some paperwork showing me how to submit claims my coverage and any other informative information but have not received anything. So would appreciate hearing from you.

Alan helped with the contract and getting us signed up. We got this as we are selling our house and hopefully will be a added value to the new owners. We also wanted to have some coverage on the house while it is being sold. This should be a good experience with you. We might consider this for our daughters house also in the future. Our new house will be new bust in a few years we will look at this as an option.

The person I spoke to was very informative, polite and helpful. He made purchasing a home warranty very easy. I would recommend this company for the coverage that they provide and for the price that they have. I honestly didn’t know the value of a home warranty until it was explained to me and after the conversation I had with the representative I was more aware of what the value of having a home warranty was.

I talked with 3 different representatives and the first representative was not helpful. I referred a coworker and I was trying to make sure I was going to get credit for it but he said that I'm not going to get nothing free so I asked to speak to a supervisor. He put me on hold but later hung up so I called back and talk to 2 different representatives and got help with the information!! One helped me with the referral and the other helped me with a claim! So that made me satisfied!!

Broken microwave replacement. Was pleased with the resolution of this issue, but my experience with other service providers has shown me to see the need to evaluate how the quality of future service is provided over time, that is, to see if future claims are settled as well as this one.

I need to have my disposal repaired, but instead you want me to purchase a new unit, for less than it costs, and I am supposed to hire my own guy to install it, why do I have this coverage if I can’t be sure the appliances I want protection on, are not actually covered? I am hoping to sell my house, and I wanted to add onto my existing coverage, but now I am thinking of switching to Choice Warranty or American Home Warranty instead.

I work for CCHS and have seen how beneficial warranties can be. After doing some research, I decided I liked the Select Home Warranty. I spoke with a gentleman named Jeff and he was very patient when I called him back five different times to make changes. But I do feel a sense of security knowing we have coverage. I will be referring this company to a few friends to be sure and that they are covered too. Thank you Select Home Warranty!1

Ralph ** provided quick, efficient service and was able to get special permission to activate the home warranty to meet my home's sales closing date. I hope to business with Home Select Warranty again.

Very helpful customer service! After finding out our dishwasher had leaked we did what we had to do to fix immediately. Select was patient with us and walked us through the claim process. Had a few issues with the claim being approved; however customer service handled the issues/claims with ease and great effort. Thank you for your attention to detail and coverage. We feel much safer with having Select as our Home Warranty Service and will definitely recommend and use them in the future.

Just purchased a new home. I used a different company for over 12 years at my old home. I started shopping for a new warranty company and compared the ratings on different companies. I contacted Mr. Alan ** a month ago, who took the time and was great explaining everything and helping find the right policy for my new home. Since Select has a great rating and considered to be a leader in home warranty with good history, I selected them and purchased a 3-year Platinum service for my new home. I recommend people to invest in home warranty, since it gives peace of mind.

I had no problems requesting Select Home Warranty. Operator was professional. I am happy with my experience. I would refer friends to go with Select Home Warranty. I was disappointed when I had the service before and I had a contract for one year and after two month they stop taking the month amount out of my account and I no longer had service. This is why I choose to pay the yearly amount. The deductible does seem a bit high.

AC unit quit working called select home warranty around 8 Weds morning. The young lady at Select was very polite and did her job well. Had a company call me within 45 minutes to set up an appointment to look at it. Can't beat that service. Cannot say too much anything else yet. I will let everyone know how the appointment went and how the AC is working.

So be was very helpful with the signing up process. He made it easy and answered all of my questions. We had previous coverage before in another house and so it was good to get this continuation on a home that we purchased recently. He did explain that there was other offers that would give me more of a discount and that was very helpful. I would definitely prefer this to my friends because I think it's a good value.

Great Customer service from your representative. Very professional and friendly explaining your services. Explained in detail every services available to me. Very courteous and knowledge about your products and how they could help me in time of need. Offered me additional services based on my future needs. Easy to talk to and explained each services in details and answered all my questions. Answered all my questions I had in great detail. I would recommend your company to my friends in need of this type of service.

First I would like to say I have never been so disappointed in something that I have paid a lot of money over the years only to not be there when they are needed the most. I have had Select Home Warranty for a few years now, and if I had known they would not be there when needed, I would have put the $718.80 in a mason jar and placed in a hole in the ground all those years because I would have least known it would be there when I needed it. If I sound disgruntle, I have reason to be. My AC unit went out and I have just been told by Select, that because it was caused by a Freon leak, it will not be covered. This I find ultimately ridiculous, since an AC unit depends on FREON to cool. All I can tell you people is..read the find print of your policy well. Please read my review, and heed the warning, or you too may be forking out $4,000 out of pocket after you have paid money to a warranty company who will not be there when you need it.

I had the best service asking multiple questions of Alan **, he was very quick getting me all the right answers, quickly and courteously. I would most definitely recommend Alan ** as my choice representative for Select Home Warranty. We talked about various plans, all the many covered items, monthly fees, and specifics items that I had questions about, and he talked about the benefits of paying for a full year as a time as opposed to paying by the month.

My salesman, Chase **, seemed to know his business. He wasn't pushy. But I had already done my research and had planned to go with Select. I hope to never have to use them, but I do feel like I will be taken care of if/when I do need them. I haven't used them yet, so the following questions are just hopeful that they are going to be as good as they say. So, yes if they are as good as they say they are, I would recommend them to friends, neighbors, family, etc.

I felt your company has a great deal so I signed up today. The agent that was helping went out of his way to provide great service. Once I use the service I will see how that option goes. So far good service. Can't wait till I may have to call in an order and see how it goes. Abraham was the agent took care of me and I felt welcome. He was very professional.

I spoke with Chase today. He did a good job following up... He also explained the deals that we could take advantage of by doing 3 years of coverage as opposed to 1 year. Chase was polite and patient. He called me back when I asked. Good to work with. Chase was also able to give me a rundown of the coverage. It was good to hear what all was covered in the warranty. I'm glad Chase called because I would have forgotten about renewing the coverage. This is a great service.

The gentleman I spoke with was very polite and was concerned about my needs. He placed me on a brief hold and came back and explained the process to me about my claim. He was very concerned and explained everything very well. He was very courteous. He told me that a outside contractor would be handling my issues with my washing machine and how to handle it once I receive email from the company. You really don’t find good customer like this nowadays. I was very impressed with how he handle the call. Very knowledgeable.

Untrustworthy and terrible company. Claim still isn’t handled and it’s been over 48 hours. Managers do not call you back. They twist words around to make it not their problem. A warranty should be stress free and easy- not where you spend hours on the phone. How hard is it to find technicians? So disappointed that I wasted my money and now hours of time.

So far seems like a great plan. Greg did a good job explaining all the different coverages so far. We were looking around and couldn't find a better deal that was as comprehensive. Hopefully the service will be just as great when the time comes. Customer service has been very prompt so far.

Hello, today I began shopping for a Home Warranty Program that was affordable and hassle free. I'm glad I did my homework and found Select! I was contacted by Daniel, he educated me and provided exactly what I was looking for! He went over everything and assured me that Select Home Warranty was the best, and it was, by comparison to some of the other companies, including American Home Shield. Daniel ** was prompt, courteous and professional. I had confidence in enrolling in the program with optional payment options to fit my budget. Thank you Select and thank you Daniel **! I will be recommending Select to everyone! :)

The Select plan is the best so far I have found on the market at a very reasonable cost. A sales associate is on the call quick (mine was Jonathan). Jonathan explained the agreement in a jiff where I understood what I was covered for and for how long. It was a pleasure working with Jonathan. Jonathan sent me an acknowledgement within 2 minutes and the final contract a- long with the payment data within 4 hours. Great experience for this day and time.

A/C was not cooling due to the power issue from the external fan to the thermostat. Technician came on time and fixed the issue. Technician seems to be okay and he was able to fix the problem. Though he did not replace the complete wire which got damaged but he cut the damaged part and joined the pieces. This was like a temporary fix but it fixed the problem for the time being. It would have been fixed permanently by replacing with the new wire.

This is a horrible, horrible company to work with. They don’t cover anything so what’s the point of having a Home Warranty. I wouldn’t recommend this company EVER!! They have every excuse in the book of why they won’t cover a problem in the home. They take your money but do NOTHING to help you pay for repairs. Stay far away!! Customer service is bad, help for any repairs is bad. Everything about this service is bad.

Alan ** was responsive and respectful. He represents your Brand very well; his knowledge of your product was thorough and he had the patience to answer my questions in a professional manner. My initial impression has been very positive. I hope this is the beginning of a long relationship. I was with American Home Shield for almost 32 years and would hope to have the same partnership with you. It would be nice if I could put a comparison of your competition on the website.

Our experience was great when we called in to report a problem with our refrigerator, especially since we just had a stove problem just last month! Gabriel took my call and was very polite and informed. He took our information and sent the necessary information to take care of getting a repairman as soon as possible! Our appliances are getting older so it’s so nice to have a Select Warranty Policy.. We have had our policy for several years..

I was looking for a home warranty and heard about Select Home Warranty from Review Home Warranties website. I was pleased with the wide range of appliances they cover and the low deductibles. They are easy to get in touch with by phone or email. Belinda ** was the representative I spoke with. All my questions were answered by Belinda. She was very knowledgeable and helpful. Excellent customer service! I would certainly recommend Select Home Warranty to my family and friends. Thank You!

Awesome service, very knowledgeable and good with the policy. Explained in detail every step. Did a good job going into detail with each program. Eliminated uncertainty in regards to first time home buying and figuring out which policy to buy. Did good with the empathy on the call and setting mind at ease. Was a great representative of the company and knew all statistics about company performance. Compared competitors to give a side by side comparison of what the company had to offer as opposed to other companies.

The service agent was very informative and worked diligently to give me the best affordable home warranty package as a senior citizen who is also a retired Navy veteran. He was not overaggressive and very informative as a sales representative and a pleasure to work with. He was very knowledgeable about the services and spoke with great enthusiasm during his presentation. Would definitely recommend friends and family based on my experience. Look forward to working with the company.

Daniel was very professional and polite on the phone. He explained the details of the home warranty service, and he was not at all pushy. He even allowed me to think it over and called me back promptly at the agreed upon time. I appreciate that. I have not used the service yet, as I just bought the policy today. However, it does seem like a good value. I got the three year platinum plan.

Isaac the sales rep. was very knowledgeable and clear, answered all questions and concerns without being pushy and offered extra benefits at no additional cost which was very helpful and made Select Home Warranty coverage very competitive cost wise and options wise comparing to any other home warranty company and their service call cost too competitive and reasonably in comparison to other companies. I think I can say that I got a very good deal and very good customer service which is as important as the cost and the coverage.

Greg was very helpful, sales oriented and polite. Returned phone calls as requested and on time as requested. Greg was very helpful and knowledgeable and polite. We discussed the entire program at length and in great detail. He suggested many options. Unfortunately I was unable to take advantage of them at this time but perhaps in the future. He was very knowledgeable and service oriented. He knew his stuff and answered all questions as asked.

The warranty is active and have reported an issue. The contract has clauses that deny coverage. One clause is that within 30 days they don't change any part if it need repair. So it means though policy is ACTIVE after 30 days, insurance company won't replace anything next 30 days after policy is active. So it is total 60 days. Customer to wait if they need to do any repair. Also, fan of ac was working but after technician worked on it. Fan stopped working. Now he is asking to replace fan motor. Which is damaged by him. KINDLY AVOID SELECT HOME WARRANTY WHICH CHEAT CUSTOMERS.

I was trying to purchase a plan. After looking online I was called by Ray ** immediately. Ray ** was courteous, professional and timely. He responded quickly and returned calls as requested. He offered great discounts. He did not pressure me at all. I would recommend him highly to friends and family members. It was a pleasant experience until I got to this survey. I appreciate Ray, his great attitude and customer service.

Daniel helped me with the registration process. He was very helpful and diligent. I was happy with the professionalism that Daniel showed through this process. This is my first time buying home protection insurance. I hope this will eliminate the costs in repairs and replacement. I'm at ease now knowing that I have Select Home Warranty behind me. I will try it out and if I'm satisfied with the coverage, I will refer others. I will review my contract and see what is covered. I'm hoping that this will be of a great value to protect my home appliances.

Select Home Warranty was able to get me the best rates in my price range. Their response time was very prompt. They took into account what needs I had and put together a plan that could cover my home as well as be flexible to my needs. I really appreciate their help explaining the benefits and options available to me. I also appreciate how they were understanding of my apprehension of giving my credit card information over the phone and worked out a way for me to submit my information in a secure way.

Your response was immediate and cordial. The person who answered my claim was kind and understood my problem. I received the emails confirming the service company to call, now is up to them but as I have had experience with a previous service from you about my washer I am sure it will respond accordingly. Have no complaints whatsoever. Thank you for your good service and consideration, I will be recommending you to my friends as your costs are very reasonable.

Cody **, from American AC & Heat was the repairman who was assigned to come out to service our air conditioner yesterday. He was courteous, friendly, and very knowledgeable, and worked with us to take care of our air conditioner needs. He quickly found the root of the problem, and we had Icy cool air back in our house in no time! He was able to explain what was wrong, and gave us some tips to keep it from happening again in the future. We are very satisfied with his service and wouldn't hesitate to work with him again in the future!

I am having issues with getting the job done in a timely manner. 2 weeks ago the plumber came out to look and call Select Warranty about the issue and today is 2 weeks after and still my pipe has not been repaired. I also had to call and raise some cane about what the people on phone say what they cover and what they don't. I believe that there are too many people that are answering phone and don't have a clue of your company and can't speak English very well. Because I was asked several times about where my water leak inside was and 2 weeks later my water leak is still not fixed.

We called to inquire about a new home warranty for our home as we were not satisfied with our current contract. Daniel ** was exceptional!! He answered all our questions in full and thoroughly explained the contract. There was no pressure to sign up. My wife wanted some information to compare this plan with what we currently had. Mr. ** willingly and promptly complied. After reviewing what he sent, we called him back to sign up. We had to leave a message which he promptly returned, within minutes. He is an asset to Select Home Warranty!!! What a better world this would be if all service representatives were like Daniel **!! He even sent a thoughtful follow up email to be sure we were satisfied. Thank you for your time.

The customer service person I spoke to was very pleasant and knowledgeable. I would have given 5 stars except she did not tell me it would take up to 2 days before I can get a plumber. This concerns me because there is a possible leaking pipe and water damage can happen very quickly. The salesman, Kevin **, was very nice also which leads me to believe this company will be everything it should be. At this point I can't really rate the coverage because this is my first claim but I am assuming it will be satisfactory.

Got my refrigerator fixed. Not a long wait at all. I will renewal the contract for future protection. It really convenient and affordable to have this warranty protection for your home because things always break at the time that you are not expecting them to. The technicians came to the home well prepared and ready to do the job. They even put the slip on their shoes to come in the home so my I'm very happy about that. They did not leave any messed for us to clean up after them. The customer's service was also good and get right the the point. I also get an email confirmation for that work order. So it's a really good company. I highly recommend this company to all my friends and family to have as a protection for their homes.

My family purchased a home in Florida remotely from Washington state. This process brought many reservations upon us due to the long distance nature of the transaction and lack of ability to see the home in person. Select Home Warranty offered a fantastic package to cover all the systems in our home at a very reasonable price. With low service call charges, this warranty put our mind at ease and facilitated us moving forward with our home purchase.

Excellent person helping me, very genuine, professional, courteous... he's "a deal closer". 1 out of 10, I'd give him 100. He definitely has an excellent personality, and I wish all the people I deal with had his positive charisma! He deserves a large raise.

The Customer Service representative was knowledgeable and professional. The warranty offered everything I needed and the price was very competitive and affordable. Checked with other home warranty companies and Select Home Warranty is the one we were most impressed with. They offered swimming pool and septic tank coverage. Choice Home warranty and Sears Home Warranty we had in the past. Your coverage was more affordable than Sears Home Warranty and more inclusive than Choice Home Warranty.

Josh ** worked with me on my contract and he was both professional and thorough. He quickly found the right program for me and had me signed up in no time. I was with AHS for 12 years prior and am looking forward to working with your company going forward as needed. I have all new appliances and a new AC and water heater so am hoping not to have any issues any time soon.

I got a call only seconds after submitting my Information for a quote. He seemed sincere and was honest in helping me get a good rate. Every question I asked he had an answer for including ensuring that they service the area where I live (considering a lot of companies don’t come out this far) and sent me my contract only moments after getting off the phone. I hope their service continues to be good and the copayments are affordable so I look forward to our business ahead.

The salesperson I spoke to took asked me what the my problem was and I informed him my a/c was not cooling. He took down all of my information and walked me through the process of receiving an email by tomorrow with the name and number of the company that would be contacting me and I would set up date and time for them to come out to fix my a/c. He was very polite and knowledgeable.

The customer support representative for great! The agent took his time and answered all of my questions. He understood everything I was asking and looked for the right deal for us. He had no problem looking at several different options that would best fit our needs. On items that we did not completely understand, he took his time and explained each one. We were very impressed and hope to continue using your home warranty service. Your customer support representative was half of the reason why we selected your company. That level of customer service is hard to find these days and was very much appreciated by my husband and I.

I spoke with Daniel ** who was very informative, and he helped me decide which plan suited my needs. My experience was positive. My questions were answered knowledgeably and quickly. I would recommend this program to any home owner. I hope I don't have to use this service very soon, but if I do, it is very comprehensive with all the items that it covers, and at a reasonable monthly cost. I am pleased with my purchase.

Michael was very helpful and answered all of our questions regarding the warranty. Very courteous and professional. He was very knowledgeable. He offered us the 5 year plan and went over the whole benefits. I will most definitely recommend you to my friends and family. I was happy the plan covered even old appliances and systems, and that it covers all makes and models. Also happy that the warranty is renewable. Your service call fee is reasonable.

David ** was incredibly prompt and knowledgeable. He was friendly and easy to talk to. He offered savings that I was unaware were available (senior citizen). I'm glad to have this process completed and feel confident in my coverage and the company. I will encourage my family to also check into this program. You're making me write more than I have to say but I will go ahead and do it because it is good for David and he was a great help and super easy to talk to.

George ** provided an exceptional service; quick and best customer service that I can get from this company. The coverage is great and it covers almost all my appliances as well as the roof, which is a better policy to cover all the appliances I have for my rental properties. To avoid the increase of the insurance cost, George offered a five year plan with a great discount and cheaper per service cost. In my current policy, I have to pay $100 per service cost. Compared to this policy, which I require to pay $45, which is a much better and cheaper plan. I would recommend Select Home Warranty to anyone who is looking for a good policy.

I just signed up with Select Home Warranty insurance company, and my experience was very informative. They answered all my questions to my satisfaction, and gave me an excellent rate for 42 months of platinum coverage. This is my first time of signing up for this type of coverage and based on what they told me would be covered I am feeling pretty good about my home needs being taken care of. I would recommend to future home owners looking for this type of coverage.

Just signed up for a home warranty plan. My salesman Abraham was extremely pleasant and knowledgeable. Highly recommended! Hopefully I'll be happier than I was with my previous home warranty company. When I called my other company to submit a claim, I waited on hold for over an hour! Seriously!!!! And when I finally got a human being on the line, they weren't too concerned with the fact that I had waited so long. Horrible customer service!!! Glad I found Select Home Warranty.

I enjoyed speaking with the gentleman. He was very professional, knowledgeable and polite. I look forward to working with Select Home Warranty. I was happy to hear about all of the special they were having for Father's Day. My husband is looking forward to paying for the whole year because they gave him such a good deal. And they also told us that we will get 2 months free and $200 off for the year.

I had an 15 yr old AC unit that stopped operating after working perfectly for those 15 years. When I had to have the unit replaced, they denied the claim saying that it was either the wiring was not covered or that it was improperly wired. I am so upset that they denied coverage as the AC unit worked perfectly for 15 years and was not wired improperly. They just didn't want to pay for a new unit. I have had two other Home Warranty companies and I have never had a claim rejected. I will be filing a complaint against this company and I'll never do business with them again (I have several Rentals and I have referred them business as a Realtor).

Representative addressed my concerns in a professional manner. I explained that I had a problem with my electrical outlets in my garage. They are not working! She addressed possible overload. I told her I didn’t have too many items on 1 outlet. System have been working fine. I have lived in this home almost four years! Moved here in July 2015. I have never had a problem with any of my systems. I try to make sure that I am not putting too much of a load on any outlet in my home. Until now!

Very satisfied with information and answers Isaac **. gave. He explained the items of coverage by the warranty and the 30 days before coverage is available. He gave me the exact monthly cost and explained that the payments would remain the same. The cost-savings effects of annual payments, etc. He explained that I would be receiving the warranty by e-mail in 2 to 4 hrs. He expressed sincere gratitude for my business. I am now looking forward to the comfort of knowing that I have coverage for all the major items that make for the comfort of my home.

A friend of mine at work expressed that she had used her home warranty on her air conditioner, it made me think I may need to do that as well, since my home is getting older. While talking I also purchased one for my daughter and her husband on their new home purchase. I have been considering getting on for my mother's house as well. I hope I never have to use it, but I'm glad that I was able to purchase this.

I was sent my contract online right after I made my inquiry. Everything was made clear and simple which I appreciate. I was looking for a company that provides good service and with Select, I found so far so good. I read the contract over and it all seems very reasonable to me, and I feel assured that if and when I have a problem I will be able to count on Select to handle it... I will be recommending Select to my friends.

Called in about home warranty, Daniel ** was very knowledgeable, explained it all, and I bought one for 5 years 6th year free! Thanks so much! That's all I have to say! He was very good, explained the discount for 5 years and I bought it!

I was outrighted lied to when I purchased this warranty coverage. Since still after two weeks my refrigerator still hasn’t been fixed and no one from the company is calling after I asked to speak with a supervisor. I just called the company again and they tell me I have to pay for labor. I once again asked to speak with a supervisor and they refused to transfer me thru. Lousy company, lousy service. I expect a full refund for what I paid. I

I’ll start by saying the price and the customer service for this company are good. The problem lies when you put in a claim. On the website (which is where they encourage you to submit claims) there is nothing to mark to differentiate between a normal call and an emergency call. It basically says they will get back to you in 24-48 hrs. For a regular call that’s fine but if I have leaking pipes or an AC that’s out in the middle of summer, I want someone to come the same day. So usually I have to call and tell them it’s an emergency and usually that really doesn’t speed up the process. Also, after putting in a claim online they require me to call with additionally information...slowing the process. I chose Select because they have had good consumer ratings and they were very affordable. My last company was more expensive but they were much more efficient and timely.

Richard ** is an EXCELLENT sales rep. He was courteous, professional, and very knowledgeable about the services you offer. I had been looking at other home warranty service; I submitted an email requesting more information. I was about to sign up online, realized there were some unanswered questions, decided to call them, AND, I got Richard. He explained to me the pros and cons of signing up online, vs speaking with a sales rep. I think I actually saved some by speaking with him. Thank you, Richard for a pleasant transaction!

We had a garbage disposal go bad a month after purchasing the plan (so now I can't cancel for a refund, they conveniently make you wait 30 days to use and only have a cancellation within 30 days.) They came back and said due to the age of the product, it is not worth the repair and they will give us $75, and nothing else. That's only after we hire someone to do it, or we repair the item ourself. I was told by the salesman, Bruce that this was not their tactics and that that clause was for expensive things such as furnaces and such, which he then said look at their reviews (which they control). He told me that if there was not enough money to cover something like that that their policy would to to borrow off of other items for the year since everything does not go bad at once.

One half of my home went dark, and my A.C. quit working. We tried new breaker, battery on thermostat, etc. we are not electricians; so we called our warranty services. The service is a must for any home owner. Thank you Select for being there. In Ft Mohave AZ it is 112 outside today, inside at least 120, and roasting us to puddles of goo. This is not the time to lose an air conditioning unit when you live in the desert. Thanks to having a warranty. It didn't cost me thousands of dollars. M.

Been with Select Home Warranty for two years and they are wonderful, FAST RELIABLE SERVICE!!! The customer service are very polite and professional! I would recommend them to my friends! Nice to have your home covered when things break down and the price is nice!! The service companies are very professional also and polite!! Other companies we have been with, were non professional! I recommend this company to all my friends!! worth the money and save money!!

Stephen was very professional and courteous. He explained the discounts, the deductible, the service providers, and provided me with the senior citizen discount. He also explained that the warranty policy could be transferred to another home or a buyer of the home. He also complimented me on the flowers that I planted in the front of my house and even recommended some for me to plant - golden cypress mops. The service call rate of $45 is the lowest that I have ever heard of.

Ease of filing a claim and receiving updates about claim far surpassed all previous experiences that I have had with other companies. I would recommend this company to my family and friends for their home warranty needs. They offer extensive coverage for both common and uncommon items found in most homes. I was even able to cover an additional refrigerator and stand alone freezer. When you have a large family, having the security of knowing that if something goes wrong with an item in the home, there is a company that will work diligently to fix it is amazing.

The door would not go up or down making it non operable unable to use the door at all. I contacted Select warranty to file a claim and a technician was assigned and I contacted him to schedule a appointment for a diagnosis to be done. He returned the following week to replace the motor. I had to pay an additional 80 dollars for the outside keypad to be replaced as well. He charged me another ten dollars to take the old parts and dispose of them because he said the trash man would not pick it up, so I had no other choice but to pay the additional money.

Zac ** wouldn't let me leave a good deal just sitting on the table. He answered all the questions I had. I let him know that I was shopping around and comparing plans. He put a pkg together for me that I could not turn down. Thanks Zac!! I had a competitor call me after Zac and I let them know that the early bird gets the worm. Zac called me first thing the next morning explaining their coverage. I let the competitor know that he was about 45 minutes too late.

I had a good experience with the rep that I was talking to. I called to find out more about home warranty and the rep that I was talking to really explain what the warranty was and how it worked. The only thing that the rep didn’t tell me about the service fee for every claim that You file but other than I had a good experience with the rep. I was for sure if I was going to get the home warranty but after talking to your rep, he convinced me that the is a great deal and I was sold.

No sooner had I clicked submit for quote on their web page, when my phone rang, and a Select Home Warranty Sales Rep was on the line with me to discuss my options. He was very thorough, offered me deep discounts to sign up, and the warranty offered was $20 cheaper per month than my current home warranty, with the same exact coverage! I was skeptical of it all until he sent me several emails verifying the things that I was asking about (price, cancellation options, and coverage). To be fair, I have yet to use the warranty since I just purchased it, but I have high hopes that their response times and coverage will be legit. 4 stars all around, and the only reason I feel that I can't offer a full 5 is that I haven't yet used the service.

Jeff ** was a big help and answered all my questions and started my service for me with no problems. He answered my return text in a few minutes and I was delighted he was so prompt. I recommend this service to anyone that has a home and does not want the unexpected costs involved in a major or minor appliance failure. Thanks for the offer and discounts. Look forward to a long relationship. Thanks Jeff.

Your sales representative, John **, contacted within minutes of me requesting information after I responded to one of your ads online. He was pleasant and explained everything in great detail. He answered all of my questions and concerns. I am currently a customer of American Home Shield and have not been pleased since they raised my rates considerably over the last year. Your timing was excellent. John ** is an asset to your company. He is professional and passionate about your product - very pleased! I look forward to switching to Select Home Warranty. It sounds like a much better value than American Home Shield.

I haven't done anything with the warranty yet but so far so good. I look forward to submit a request for my condo. My garbage disposal isn't working properly and I am about to submit a request through Select Home Warranty website. I hope it's not too long or complicated and easy to use. I look forward to talk to representative and hope they can help me out as soon as possible. It has been an issue ever since I moved in and hope they can help me out.

I've put in two claims since I've signed up with your company. For all the money we're paying throughout the year I am disappointed in the way claims are handled. They take way too long to get a reimbursement check to you if any. They ask for way too much information. I left another company to come to Select Home Warranty, the salesman said they reimburse you right away. Didn't say anything that it would take 24 to 48 hours then another 30 days. If I had known that I might of not switched. Only good thing is the repairman came out fast. My air conditioner quit in 80 degree weather and they couldn't help me, that's why I have a home warranty in the first place. I wonder if something major happens will they fix it? Warranty says it warranties everything.

The problem was that the garage door would not close. And then after a while the garage door opener made a grinding sound and just stopped working. So I called Select Home Warranty and got through pretty quick, they lined up a contractor within 48 hours. But of course, when the contractor got here the garage door was working again. Even though it would not turn on for me last night. So, he only had 2 set the high and low settings for the garage door. So all in all it was a pretty good experience.

It was time for me to renew my home warranty for our house in Tucson, AZ. I decided to do an online search to compare prices and coverage, and was curious about Select Home Warranty. I had some questions about the price of service calls, and called their toll-free number. I was connected with a very well-trained and friendly fellow who answered all my questions and was able to secure for me a reasonably priced home warranty plan. I signed up for a three-year plan with a locked-in service call price. Thank you, Select Home Warranty!

Ben was very pleasant and knew his product. I had been trying to select a home warranty company for a few weeks and couldn't make a decision until I spoke with Ben. He made sure all my questions were answered and I was comfortable with the prices he quoted me.

The process to obtain coverage was very easy. Everything was explained in an easy manner for a first timer. I am excited about having coverage on my home and it seems that someone will be able to service them within a reasonable amount of time! I wish that for the longer contract terms they would be able to break down into monthly installments to lock me in as a longtime customer. Overall excited about my new coverage!

Called as a new customer to follow up on contract. Service rep was thorough, professional and cleared up my questions. I tried a competitor and after many delays a service tech showed up; he told me what was required to fix my appliance. Then the company called and said yet another service tech was coming! After a week and a half he returned. Supposedly with 9 parts as he had indicated was needed but he only had one! Really made me not trust this Company thus the reason I am now with you.

I believe that David did a great job with offering a great customer service experience and I would recommend the service to everyone I know. The additional discounts and various options made worthwhile for me and my family. Also, the roof coverage along with the low service call fee it made a difference in terms of selecting "Select Home Warranty" vs other companies. The service was fast and easy and I was able to save more money vs online purchase. I did not feel the same level of professionalism and care when I was talking to the other company, therefore, I would recommend Select Home Warranty to my friends and family members.