Select Home Warranty Reviews

Service was recommended by colleague. I requested a quote online and immediately received a call. Agent spent 20min explaining the plans which was great. I signed a multi year contract which gives me the peace of mind that my home will be well serviced.

Greg my rep was very friendly and knowledgeable. He gave me options and explained the different plans. He offered annual but I asked for monthly payments to which he was happy to assist me with. Greg provided his email and phone number if I had any questions. I was informed that I would receive an email with policy details and coverage info and I did. I was pleased because Greg didn’t pressure sale me just pointed out benefits of choosing Select Home Warranty.

Greg ** called immediately after I submitted a quote request. He was polite, informative and worked to give us a good price for services covered. He was not overbearing or pushy. He took time to talk slow enough for me to understand all he was telling me and answered questions I had. I believe we have a very good policy, low premium and low service call fee. I'm very satisfied with the effort that was put forth to ensure that our needs were taken care of.

The customer service agent I spoke with was very friendly, and extremely helpful! They answered my call, and all my questions in a quick, and timely manner. They have many great package options available to fit many and any needs you may have, and even better competitive prices, to fit all budgets! Insurance is a must if you don't have, or want to spend thousands of dollars on a unexpected breakdown or malfunction. I would definitely recommend giving them the time to answer any questions you may have or checking out the website!

Our representative was very nice and answered all our questions. I know we made the right decision. Thanks. I will need this for my home in the future. Things will always breakdown. And at a time when your money is low. Going to tell all my friends about it. I work at the post office and hear so many stories about how much money they had to come off of to get things in their home fixed.

Do not waste your money with this company. The salesman are typical salesman and will tell you whatever is needed to but their contract. I filed my first claim after 3 months of having contract. HVAC circuit board is bad. They will only cover $150.00 while referring to the annual maintenance cleaning verbiage in section 9.1.2. There is no maintenance or cleaning required for this circuit board.

I called Select Home Warranty because I did not receive a policy email when I committed with them for a home warranty policy last week. After a brief hold (less than 4 minutes), I spoke with Jacob, who quickly got my policy sent off to me by email. He was friendly, courteous and professional. My email with my policy was in my inbox almost immediately. A good introduction to customer service with Select Home Warranty.

Mr. ** was very knowledgeable and professional. He gave me several options and explained each well. I highly recommend his service. He also made himself available to me for any future questions or needs. I have a positive feeling about your company and look forward to three years of service and perhaps an extension if I still own this property, Your price is better than my previous insurer.

I just purchased the Select Home Warranty. I talked to Bruce and he was a pleasure to talk to and answered all my questions and I felt confident to make this purchase.The 3 year offer made a lot of sense with the saving involved and the additional 6 months free coverage. I feel secure knowing that with this plan all items are covered and help is just a phone call away. I have talked to several home warranty companies and I feel that Select Home Warranty has more to offer and at a better pricing.

I was in the process of comparing home warranty companies. I barely entered my information and received a call from Chase **. The prices are unbeatable for the same services. The customer service of my last vendor, Fidelity National, was poor. I received the warranty as a gift from my realtor when I purchased my first home. I renewed once last year and sure am glad I did not renew this year. From the reviews, it looks like Select might be better.

The customer service was great. I would have given 5 stars, but it seems my claim was forgotten for a while so I had to call back and request a status update. The customer service agent escalated my claim and that resolved the issue. I'm overall very happy that I purchased my home warranty. My first home repair (after living in my house for a month) would have cost more than my first year's coverage, so I'm already in the green.

Everything was great as discussed over the phone so far. I have not needed to use the services yet but from the contract everything looks good. I would recommend to a friend. I look forward to using your services when needed. The contract is better than my previous contract with another company. The cost per mo. is cheaper and the service call fee is a lot cheaper. I was told my monthly rate will never increase which is the main reason why I have selected your company and canceled with my previous company.

I ended up buying your home warranty today, all because of Chase **, and his excellent advice, and willingness to help to negotiate the price. Currently, but ending soon I do have a home warranty which I have been wanting to replace. Due to their customer service. I received information from another company wanting me to go with them, however Mr. ** had them both beat. You are very lucky to have this kind of person working for you. It's hard to trust people over the internet with your information but it all seems legitimate. I feel I will get a great experience from this company.

I’m happy that I found a policy that would take care of everything in my house. I still haven’t used it but I cannot wait. I just like having a peace of mind and knowing that they are available 24hrs year Round. I like knowing that they will come and do more than one job at a time. Still haven’t made a claim but knowing that they take care of everything is one less thing I have to worry about. I’m also happy that they are available any time of the year. Being a single mom with kids makes life easier.

Chase was a GREAT salesperson! He gave me time to review my finances to ensure that I would be able to start the service that day. He called back at the time he indicated he would. He was willing to work with us to obtain the best value to fit our budget and extended a discount for service as a Veteran. I'm hopeful that our experience with Select Home Warranty will be as good (or better) than the previous company that we had!

The person that I contacted in regard to the claims was Thoreau and worked quickly to get the information that was needed in order to get a contractor. I'm still waiting to get an email in regards to the contractor but the process was quick and easy no problems. I hope the contractor is able to come out in a timely manner. That's the only thing that I'm a little worried about. I understood the person just fine over the phone and again he worked very quickly to get my information that was needed.

The person that assisted me with my warranty order was excellent. I was happy with his knowledge and assistance and I am happy with the value of the warranty so far. It is less expensive than my previous home warranty and the coverage appears to be about the same. I am hoping for better service providers than my last home warranty company. They seemed to send technicians from companies that had very poor Yelp reviews and most of the time the work they did reflected those reviews.

Isaac was very nice and helpful with my phone call today. I would definitely recommend the service to others as it is going to be very easy now for repairs to my items covered. He went above and beyond to help me and l have confidence in the company. I had not heard of the service before and his explanations were very clear and concise. I feel with his help that I made a great decision to sign up. Thank you.

Great customer service. Very helpful! I will definitely be recommending this company to my friends, family and business associates. I'm hoping it's not too good to be true. It seems to be a great value. I purchased the 5 year plan and received an additional year free. This plan definitely gives me the peace of mind I was wanting, having purchased an older home. Thank you.

Dear Sir, Please assist me in getting my dishwasher issue resolved. I have made two calls over a week apart, my claim has been pending for weeks. I'm told they can't reach the technician that came out to my house to get what parts are needed for the repair. Now I need to hire my own technician and I will get reimbursed by my warranty company. This isn't a suitable option for me. I don't have the extra money for this. That's why a purchased a home warranty policy so I could avoid this type of situation. Please respond!!

I explained to the service man that my AC would not turn on. He said he would file a work order for me, and asked me to check my email often for an email from "Select Home Warranty" indicating what would be done next. He gave me a maximum of 48 hours to receive an email, to which I felt should be reduced to 24 hours or even less. The service man was impressively cordial.

I had almost decided not to get the best plan, but the representative answered my questions about my concerns. I am expecting great service & no problems should I ever have to submit a claim. In fact, I may add 2 more houses and get a discount for them. My concern was about the company receiving some negative reviews, but the rep explained some clients don't read the contract thoroughly and realize the contract is active after 30 days.

lake took all information and advised they would send me information to replace. Customer service agent was very professional handle getting information and advise someone would contact me about how to get replacement after advising me that she would have me contact me on how to get a new one. I greatly appreciated how she was able to offer the replacement but I do wish she would have advised me herself. That is the only issue. I had provide all is as she stated.

Called about back of my house not getting cool. Disher Appliance came out. I told him the problem. He said, "It's not the vent. It need freon." So he adds some. The front of the house did get cooler but he didn't go into the attic to check my vents and the back of the house is still not cool and I paid my 60$. I you would send someone else out to recheck my vents. I just don't understand why he didn't go up to check for leaks or anything. Pls help.

Good conversation. Felt I could have used a little more info during the conversation, overall pleased with sales rep. Would also like to see more of the information and details upfront on your web site.

When I called the operator made a quick response and assigned the claim No. and promptly send email with details of how to proceed further. So I am now looking forward to get a call from the call Electric to schedule the repair work. After the repair is done I can express my evaluation more in detail. It has been less than an hour when I first placed the claim. So I am not able to write more about my full experience. So far what I have experienced is good and very satisfactory .

I had Select Home Warranty for about a year and so far no complaints. I plan on renewing my subscription when it expires. I would recommend this company to a friend. So far I had to use them for my heat going out and for my AC going out. Great company to have and the price was really affordable. I am sure Having rental property I will need Select Home Warranty again in the future.

Zachary ** was my person of contact and very happy he was, he explained the plan in detail so I could understand the policy. Thank you Zachary! Your plan is what I need for my home and to keep everything running properly. Hope to be a customer for life. I will let all my family and friends know how easy it is to work with company and employees.

I was very pleased with Mr. ** assistance today. I called to confirm that my policy had been established as I had some concerns about the reliability of the title company that submitted the check for my new house and I hadn't received my policy documents. Mr. ** was able to confirm my policy started and updated my contact info so that I receive all future correspondence. He also was able to tell me the start date of the 30-day waiting period for my policy before I can submit a claim. He was very helpful and kind.

Easy process. I had to call twice to receive the welcome email. Not sure if I will receive a hard copy via mail as well? Overall good service when I called to inquire about the home warranty. Suggestion: It would be helpful to send a confirmation email once enrollment process is completed online. Once I completed online and provided credit card information I never received a confirmation email stating the process was complete. I did receive a phone call asking about an inquiry online which I had to explain I completed the process already online.

I am very pleased with Select Home Warranty. Our built in microwave went out during the holiday weekend. I had submitted my claim online through the company website and I received a call within the hour from a customer service agent who guided me through the entire process. Following that I was informed of the procedure and approval process. I couldn’t believe that the approval was received the very next day. They have an extremely user friendly claims process. It was an easy, thorough and efficient.

I called in Sunday and my rep was very helpful. The temp in Texas is running close to 100. Hopefully they'll get someone out. Last time this happened it took over a week. Here's hoping they can do better this time. The rep was very helpful and said he would try to get the same company because the work last year--a new compressor should be under warranty.

We have only purchased. We did a bit of research first and know we will need to use it in next 3 years. There were some high pressure sales tactics however but overall good experience with the purchase. Just do your research before you call. And definitely call vs going online when you are ready to purchase. We figure the AC and water heater will go out on the next 3 years. We are hoping the claims process is smooth as well.

The agent was great, and he gives details on the insurance plan, what covers and what not, and ways to save customers money. He is very experienced and Select is a great company to work with. The copayment is reasonable. They have 5 years plan which actually covers 6 years, and you get another 100 dollars off. They also have free roof leaf pick up plan which I like a lot. They also cover roof leakage and much more for a reasonable price.

I am a new client and Select was a better choice and my questions were answered. I felt rushed because I did not have in writing the amount of the service call without signing up first. The employee assured me that the quote would be in the welcome email within minutes and it was. I compared Select with three other home warranties and decided that Select fit my needs best. I have used other warranties throughout the years but always seem to return to Select.

Abraham ** was extremely professional and courteous. He answered all my questions directly with simple answers. He considered all my scenarios that I postulated to him and told me how the process worked. Convinced me it was simple and straightforward and I could use my own vendors. The quoted prices were very comparable to what I have experienced in the past with other companies and options available covered what I needed. It was easy to tailor the contract to my specific home and equipment.

Coming home from vacation and learned that my air unit is not working. The rep was nice. I am just hoping it doesn't take too long to get someone out here to resolve this issue. This is my first time using your company. I purchased your service for my two homes appx 6 months ago. I'm hoping that I didn't make a mistake by dropping my former company. We shall see how this first request goes.

I had some trouble understanding the agent on the phone. I also have not been contacted yet despite calling in on Friday morning and my A/C has been out since the middle of last week mid-summer. I realize that this is a holiday weekend, but a little sense of urgency would be appreciated. I have tried following up with the HVAC company twice now. There was no response on my first call. The second call was answered, but no schedule was provided. I was told that I was on the schedule for today and someone would call me on their way to the house. This was not how I was lead to believe the process would work.

I thought the process would take some time, but it was so easy to enroll in the home warranty plan. Alan was very easy to speak with and made the enrollment process a breeze. He was not pushy and allowed me time to review the emailed information. After I decided on a plan, he made sure I had what I needed and my policy was emailed within 2 hours. I would definitely recommend him to a friend or family member.

I received an email that my policy was up for renewal and I noticed that my payment was going WAY up so I called in and spoke with Jonathan. He not only was able to get me a lower payment but also a lower service call fee. I am extremely satisfied with not only the result but with how little hassle it was! I have been with Select Home Warranty since 2017 and have never had an issue. I will definitely recommend them to anyone purchasing a home/home warranty.

I called because my unit is pouring water into the drip pan. When I reached an operator they said that it's not covered because of condensation or a blockage. I asked if I call a technician to come out and it's deemed not the issue and is actually covered by the warranty will they reimburse me. They said NO! Because I called them on my own. But, they refuse to send a tech. SCAM!!! I pray I don't find out its something that's covered.

SELECT HOME WARRANTY is a pleasant company to work with, we are very pleased and happy that we have selected SELECT HOME WARRANTY for all our needs in our new home. Fast, friendly, professional and knowledgeable customer service representatives. If you are looking for the best company for your home warranty needs SELECT HOME WARRANTY is the best company for all your home warranty needs. Just call you will be connected immediately to a friendly voice willing to help you with all your home warranty needs. Take advantage of the VA benefit. Ask your representative if your are active or non active vet, they will take care of you and thank you for your service. We will most definitely be recommending SELECT HOME WARRANTY to all our family and friends.

We just yesterday had problems with our A/C unit. I called Select Home Warranty and a customer service representative helped me with my request for service. I should receive a call or email for a company here in the local Lexington, South Carolina....and we will schedule a suitable date and time to look into my cooling problems. This is our first time utilizing the home warranty agreement...and we are looking forward in seeing how these transactions work dealing with Select Home Warranty. Thanks went well!

William is the young man that assisted me in purchasing my contract. I found William to be very knowledgeable about Select and extremely courteous and willing to answer all my questions. He took his time while answering my questions and made several recommendations. William recommended the three year plan that really turned out to be 42 months at a reduced price that is supposed to be locked in for life. The lifetime monthly rate is $26.78 with a fixed lifetime service call rate of $45.00.

Quick and easy. Daniel was knowledgeable and and assisted me in selecting the right product for my needs, he provided exceptional customer service and was not a pushy sales representative. He listened to my needs and made the process quick and easy. Select Home Warranty has a robust selection of plans to choose from to ensure you get exactly what you need to protect your home. There is no guess work and all plans are laid out and are easy to understand. You won’t pay for what you don’t want here. I recommend Select Home Warranty for any one who wants to protect the home appliances.

I purchase the platinum home warranty today. I spoke with my representative Daniel ** who was excellent in communicating the information on the different policies that Select Home Warranty offer. Daniel was great representative. The platinum care that I purchase coverage several listing below. A/C cooling, Clothes washer, Heating system, Water heater, Garbage Disposal, Plumbing system, Refrigerator, Stove/Oven, Microwave Oven, Cooktop, Dishwasher, Clothes Dryer, Ductwork, Garage Door Opener, Plumbing stoppage, electrical system and ceiling fan. This is a good deal for $499 for 14 months.

Phone call to place service request was very easy. Now just waiting on service tech to contact me to set an apt time to come out and look at my ac unit. Hopefully as fast as the less than 24 hours that Select advertises. If the coverage is as good as they say and as fast I will be happy to give another full review on my experience from start to finish on a claim but for now this review is only about the process of filing a claim.

I shopped around for several weeks before deciding on Select Home Warranty. There's huge variety in the warranty industry, always better to see what's out there. They were able to offer roof leak coverage and the best service visit fee in the industry. Rep Nathan ** was patient and thorough in explaining the coverage and helping me reach the value I was searching for. Great coverage, superb rates, and a helpful customer experience. Highly recommend and looking forward to staying with them for a long while.

The gentleman on the phone was very helpful and kind. Being a recent widow I am not use to handling this sort problem. He was very informative and he made this very easy and hopefully my air conditioner will be fixed quickly as this is Alabama in July very hot and humid. I am a 70 year old and cannot take the heat. I also have company coming. This is my first claim and so far has been a favorable experience.

We feel that we have had many claims and home expenses that are not covered at all. For a “premium” status homeowner, we were shocked at how little is covered. The description of coverage is very deceiving and have had to pay out of pocket for plumbing, AC and dishwasher breakages. If you would really like feedback, please don’t make it so difficult for customers!

The lady who helped me on the phone was pleasant and did not waste any time. She explained the process and assured me they would take care of it. She said up to 48 hours because I called on a Sunday. The phone operator service is easy to use and clear when being directed to the correct line. I am hoping the claim process is just as easy and goes quickly. It is 90° in Georgia.... Which means having no air conditioning is not fun.

Our microwave started getting weaker in heating up food. It also started peeling inside. It's only 9 years old and we keep it well cleaned and have never abused it. We called Select and they got back to us within a few hours with information that someone would be in touch in a day or 2. We received an email from Select in 2 days and they explained what our choices were to resolve our problem. I like the fact that we were given choices than rather only one choice. Thank you Select for a quick response.

Bruce did a great job of representing the Home warranty protection plan. He was very patient by answering my many many questions. He was very knowledgeable about everything he presented to us as well. We had been looking into a home warranty but he made the experience easy and smooth. We look forward to not having any issues but if the unexpected happens then we are happy to be covered! Our home is our haven and we love it and want to keep everything in ship shape leading into retirement and beyond. This is just one step in preparation for the future.

You did a great job in procuring a contractor. Unfortunately it was 4th of July weekend and I don't think he was working or at least pool repair wasn't a priority. He couldn't come for 3 days and we wanted to use the pool so I got some extra time and just fixed it myself. I've used SHW before and had good results so I have to assume that it was bad timing or pools are low priority.

This was our first time contacting Select Home Warranty for any repairs. Our downstairs air unit isn't blowing cold air. Noticed issue on Friday but due to work schedules, couldn't contact warranty company. Customer rep was super friendly and patient while waiting on me to get the needed information. He even explained the process of our next steps in order to schedule someone to look at and repair our air unit. We received an email almost immediately after getting off of the phone with our work order information.

I am a brand new customer seeking additional coverage for one of my properties. The sales and account representatives were fair, honest, and patient with me as I was looking into the benefits and services their company offered. The benefits offered seemed to have good value in protecting my property and/or preparing for when things go wrong. I am happy I made the decision to work with this company. This company seems to offer better coverage than many of its peers. One of my primary concerns was septic coverage, which I have with this company. Additionally, I can receive help in the evening or weekends when most similar companies are closed.

Signed up based on your ratings. Sales rep called and made the deal even better on a multi year account. Appears to have everything I could possibly want + lower visitation fees and low cost multi year insurance. Sales rep even agreed to cover the cost of the 1st visit. Seems like an excellent plan and it’s the highest rated plan in American.

It was super easy to sign up for SHW. I got my subscription emailed to me right after I signed up. So far the only thing I do not like is that I don't have a direct account, meaning if I wanted to edit my account I have to wait to get a email from SHW. After reading my subscription it seems very simple to make a claim. They cover everything inside and out of my home. I'm glad I chose SHW so far.

CSR was vague and evasive of giving me a straight answer in regards to verifying if it was documented. I had free first call and roof leak coverage. I have a two year old new roof, but would want to know I have the perks promised. I had to really persist for Him to tell me I would need to call Customer Service. I felt like the person I was speaking to did not understand the product or the English language.

I haven't actually used Select Home Warranty's services, so I cannot comment on that. However, the salesperson Zachary was very affable and answered all my questions, so if he is any indication of SHW's customer service for dealing with repairs, I'm sure customer service will be excellent. I also liked that he called back within minutes of my requesting a quote online. Thanks to Zachary for all his help. Based on reading the contract, I am not as pleased with coverage (e.g, not covering my tankless water heater).

This company is the scam artist! Do not purchase it! We bought this home warranty and needed an A/C repair so before the repair guy have even come to do the service, we received an email that says won't be repaired. Then after the service person has arrived and contacted to the Select Home Warranty company they were trying find all the excuse not to do the job period. I DO NOT RECOMMEND ANY OF YOU TO SPEND A DIME ON THIS SCAMMERS.

Fred ** helped us so much in deciding to select this insurance. He was very knowledgeable and professional. The warranty plan was comprehensive and priced well. We chose the three year coverage to get the best rates not only for the insurance costs but also for savings on service call fees. We would recommend this company to anyone looking to protect their home and appliances. We appreciate the full explanation of services and benefits and the opportunity to gain protection for our home.

I bought three years of coverage by paying $950 upfront. When summer came HVAC unit got issues with cold air. Technician came in 2 days. I paid $45 and said there is leakage in the coil. SHW said go and read your agreement Freon related issues are not covered. Fix by your self. I hired from outside and spent $545 + Freon cost to fix the leak and Dryer Filter. Unit started running and issue reappeared in 10 days.

Was very knowledgeable. Worked to get me the best rate and knew how to start the policy for when I took control of the property. Was very professional, and spoke clearly and slow enough over the phone so the transaction was smooth, thanks I would recommend to a friend or new home owner... Only thing they didn't ask was why I was looking for a warranty- but that's ok as I am moving into a new place I need the peace of mind.

We don't know exactly but it has leaking in the bathtub. It causes water spot on the ceiling. After calling to customer service, they reacted fast, effective and very friendly. Next day we got the Email of a plumbing company for asking an appointment to come in. Select Home company had approved our claim fast, that the plumber can start to repair our bathroom. Thank you your professional service and I would like to recommendation your company to my friends.

You only need this review because I bought 3 policies from them for my 3 properties and they will find the way to avoid paying a penny from them. First, one of my policies were not in the system even though I paid in full and the first time I used was 6 months after that. Second of all, I have to spent hours because they will push your call from one person to another. In addition, if there is a big expense to be made they will use an item on the list to reject it, no matter what you will get screw. My fee in my contract says $60, but every time a technician was coming they wanted to charge me $75. Their technician won't come until they are free so he will take 2-3 days for them to come. PLEASE, PLEASE DO YOURSELF A FAVOR. DO NOT BUY THIS COMPANY'S WARRANTY. They are there to steal your money.

Peace of mind not to have deal with common issues that will keep you up at night. It's great to have this protection at affordable price. Overall Select Home Warranty is fair with pricing and get the job done right! Great customer service 100% of the time. You do have to contact the third party contractors yourselves and set up a meeting and time for them to come out and fix the problem and it is a service fee every time someone is dispatched out to your property.

I spoke with Jeff today about the home warranty you offer. He was super and saved me a significant amount of money with discount offers for which I was not aware of. I was very glad I spoke with him over the phone and did not try to enroll via the website. I was on the edge about getting the coverage but Jeff convinced me it was a great offer, and included things I was not aware of. Thank you very much Jeff.

The service and explanation of the plans and cost were complete and accurate. Purchase was easy and I feel secure that if needed that Select Home will be an quick and easy process if service is needed. I will be going online to set up auto payment which I was told was an option with my new plan and contract. I'm glad I saw your reviews and chose your home warranty services. Thank you for making the process so easy.

Your agent Ray ** was very polite, helpful professional and very patient. At no time was he pushy, but did not fail to contact me on phone, e-mail and text when he finally reached me. I have compared 2 of your rival companies and for me you were the best. Again; not just because of your price and promo but due to Ray ** I have signed up with you. I am very pleased with your company's offers and looking forward for a long membership with Select Home Warranty. Sincerely, Ildiko

Fred was awesome. He answered all of my questions and did not push to buy. He offered me all the discounts that were being offered. The value for what is being covered by Select Home Warranty is definitely was the price. Select Home Warranty's coverage is exactly what a home owner needs. You can either use your own service company or use one of theirs. I will be recommended Select Home Warranty to everyone I know that owns a house with a warranty. Thank you for the peace of mind.

My pool is set to automatically turn on every morning at 8 am. As of yesterday, the pool pump tries to engage but will not turn on. It must run 10 hours per day to convert salt to chlorine or else the pool will turn green with algae. I need to have it fixed as soon as possible, as with 90 degree temperatures, the pool will turn green in only a few days. I called in and Camille help me to open a claim. I asked to please expedite due to the upcoming holiday as I do not want my pool to turn green. She was able to open the claim and within an hour a contractor was assigned to the case.

I called in and wanted a repair for my A/C. The Customer Service person was very pleasant. He asked me a few questions about my A/C including what kind it is and about how old it is. He was very pleasant. I then received an email stating that it has not been 30 days since I have bought my home warranty. My warranty was bought on June 6, 2019 and therefore, they could not help me at this time. Is it alright for me to call in on July 6, 2019 when it comes into effect and receive a new claim number in order to fix my A/C?

Excellent. I am very happy with the representative. Provided detailed information and anticipated what I would need to know. He was very clear about what the plan covered. He explained the all aspects of how the service works and the contrasts with my current home coverage. He explained who the contractors might be the time frame to expect service (which is the problem I am experiencing with my current plan). I thought Jeff was excellent and I look forward to working with your company!

I was able to get my home warranty in less than 15 minutes. The agent was very informative and patient. This was the first time searching for a home warranty, he was able to make this experience easy for me to move forward. He was able to provide all the information I needed and I did not feel overwhelmed. Make sure to take advantage of their promotions! I couldn't ask for more, I feel secure.

I had a lot of concerns when I got my policy given the differences between other policies out there, Chase and Ron really explained it well, and clarified everything for me to make me feel better about the policy. It's an investment and money you're putting in, you want to feel safe, secure, and that you're getting your money's worth. That's how I feel now. Thank you for all your help. I will say, for new buyers, please shop around so you know what you're looking for and read the policy carefully ABC's in detail.

Nice technician, he was on time and courtesy, he was able to find the leaking problem. He was able to reconnect a hose to resolve the leaking problem in a timely manner. The technician discuss the issue with me so that I was aware of what caused the leaking and even gave advice as to use a washer clearer for the smell, bonus points in my book!! I would definitely recommend the company and technician to anyone.

Called to renew home warranty. Coverage is good. Had an issue with A/C where Select did not cover entire cost because they said it had to do with maintenance. I felt this was not acceptable as there is little we can do to maintain an item that has not given us problems before. Select did cover the parts only after I called and indicated we went outside of the selected vendor and got a much lower cost for the needed repairs. The selected vendor was extremely high and therefore Select should have paid the entire cost which was about $500 less. That is one area I didn't feel very good about.

My condenser fan was not turning. The tech ran a full scale diagnostic and concluded that it had dirty coils. He schooled me on how to maintain my system. I followed his suggestion and turned the system on and it’s been blowing cold all night. I will also look into replacing it completely. As pointed out this is an old system and is not as efficient as newer ones. I will replace it soon. Great great job. I will definitely tell others about the value of my warranty. I will recommend that everyone I know who is a homeowner gets one.

The claim process was quick. I got denied but the garage door is not covered and not covered by any home warranty. It was processed quickly and updated on the status daily and received a call from the tech within 3 days. It was fast to get a hold of customer support and the email claim submission worked OK. I got a response in 24 hours and resolved the issue in 5 days. Happy with the process.

Spoke with Fred on the phone who assured me that Select will fix any item that is on the list of my warranty or replace it if it can't be fixed. There is a service fee of $60.00 which includes coming back the next day if they need parts etc and no other charge for each incident. Everything is covered on all appliances, A/C etc. No exclusions. This sold me and he even gave me a 4th of July discount. Happy with the price of 14 mo. coverage!

Sol ** was very professional, pleasant and informative. He handled our conversation very delicately which made me feel I wasn't being pressured. He often asked if I had any questions when introducing some add ons. I was impressed with his knowledge and his patience when I kept asking certain questions (numerous times). He probably could sell the Brooklyn Bridge... great training on company's part put together with a person with a sincere personality. Thank you Sol.

I called about my A/C not working. Right away I was given a claim # and was told I would receive information about who I needed to contact next so that's what I'm waiting for. So far so good!!! When they send me the contact person information I am to call them to get an appointment that's convenient for both of us. And the fee for them to come out is $60. I think it may take anywhere from now to up to 48 hours. They look for someone in your area.

I filed a claim this morning. They asked some very specific questions when I filed the claim. I told them what was happening, but they wanted to know specific parts and areas, etc. I am NOT an A.C. expert and I told them this. I told them that it could be the condenser or the motor or compressor, I was not sure. Every time they asked me a question, I did state that I was not sure, but this was happening. My claim was denied, I guess because I used the word condenser first, they said the condenser was not covered for leaks. When I tried to call back to explain that I was not sure, I was told to hire my own person and if it was covered, submit the invoice. This is **. Why not send a tech out to examine and if it is not covered, I pay the tech.

The representative on the phone was very helpful and accommodating. I received 2 extra months for signing up for the year. He tried to sell me an extra few years on the plan but funds wouldn't allow right now. I plan on signing up for the extended years next year. I also like the fact of only having a 60 dollar deductible payment upon services should something break. I would highly recommend them to anyone looking for a home warranty program.

Awesome customer service. The customer service rep was very friendly and helpful. I will be happy to leave another review when my ticket is complete. This was my first claim and I am hoping that if I ever have to make another claim it will go as smoothly as this one. Thank you for your great customer service. I will highly recommend you to all my friends and family in the future. Thank you again for your continued support.

New homeowners, do not purchase your home warranty from Select Home Warranty! We bought our house in February, and our AC unit is now not working. We have proof from the previous owner that it was serviced in August 2018 and was working then, and proof from our home inspection reports that it was working when we purchased the house. I filed a claim, and they assigned a contractor, but then I got an email from them saying our problem is not covered, even BEFORE the contractor came out to identify the problem! When I called to complain, they said that was a mistake. Now the contractor has come out, but they are saying we have to have 3 years of maintenance records for things to be covered! How many new homeowners have 3 years of records?? This is a SCAM!

Ray ** was very helpful in describing coverages and plans available. He helped me make selection that was right for my home and budget. I hope that nothing needs repaired or replaced, but I feel secure knowing that I am covered. We often think of our appliances, or roof, but forget about our plumbing, electrical, and heat/air. A home, and home systems is an investment. Protect it the best you can. Thanks again, Ray, for your help! It was a pleasure speaking with you, but I hope to never have to call for help!

My representative was very informative. Extremely helpful and polite, The representative explained all my options, what was available to me, and all the pricing options. I was also given the opportunity to purchase future plans at an incredible price, However; this did not meet our plans at this time. Based on my experience purchasing this home warranty, I can only look forward to your service and repairs. We have used other home warranty companies before and Select Home Warranty company has a more personal feel to it, which I very much like.

The company called me with a free quote and I accepted because it was a great deal. The sales representative explained everything to me and offered great deals. The only thing I didn’t like was that when I got off the phone and checked my bank account they had withdrawn all my money. It didn’t take long for Alan to call me back to explain it was a mistake and quickly reversed it. Thank you for calling me.

Microwave would run but not heat. Submitted claim via email. Select responded in 45 minutes which was awesome! Select responded via email and stated repair would be more than microwave is worth. Instead they offered cash settlement. I do agree and understand and I am okay with the cash settlement. I would however preferred to have microwave fixed versus replaced. This was my first time submitting a claim with Select Home Warranty and was impressed with the quick response from customer service!

The machine was leaking on occasion, the repairman was fair and accurate. They showed in a timely manner. And explained in detail the problem. And the solution I believe the repairs will far exceed what is covered. While your program will save some money it does not actually cover the full repair. I guess I did not think it was going to be as expensive with the deductible and copay as a new washing machine.

Good Day All. I have not had the opportunity to utilize my services yet, but my experience with the Customer Service Representative makes me confident and give me hope that I found the best warranty. I received a courteous as well as friendly experience with the young man that took me and my husband's information. I am hoping that we continue to receive the same friendly service when face to fact with a Select Warranty repair person.

We just signed up yesterday. We were with another home warranty company since 2002, and throughout the seventeen years, we began to be less impressed with the price, service, and quality of their work. My husband did some researching for other home warranty companies and called me about Select Home Warranty. The representative was informative and helpful. We signed up for a multiyear package and I was very surprised about the affordability of Select Home Warranty. I am looking forward to great professional service with your company.

I called on a Thursday because my A/C wasn’t cooling very well and air wasn’t coming out of one register. A technician came out on Friday around 1pm. He diagnosed the problem as my coils had a leak and I was low Freon because of it. As far as the register not blowing air, the duct going to that register had come loose. The technician said he had to send it in to Select to get approval to fix. By Monday morning I had heard nothing from anyone so I called at 830am on Monday. Select said that they had not received the diagnosis from the technician they had sent out. They called the company and they said they were sending over now.

Daniel was very patient with mine and my husband's many questions about the warranty and its coverage! We spoke to him a few times and each time he was always professional and willing to answer our questions. Especially since it took 3 calls to him for us to make our decision. He was patient and did not appear to be frustrated about the amount of our questions. He does seem to be very knowledgeable about the warranty. Thanks for your patience! We will definitely recommend your company to all of our friends and family. Hopefully the next year will prove to be as satisfying!

Dude sold me on all the up charges up to a three year platinum contract. Great sales guy. Answered all of my question as to what was covered and not covered. Got me a military discount. Three years of coverage is still cheaper than replacing any appliance or the AC unit, probably cheaper than AC repair too. Plus the small roof leak repair. I have an older home so the electrical and plumbing system repair is good peace of mind as well.

Today I called a technician to service my air conditioner. He spent his time trying to get the freon into the AC, but the freon was escaping. Further testing showed the coil was leaking and its age would prevent me from getting a new coil. So, I call Select Home Warranty to say my air conditioner needed to be replaced. This was my second call to SHW about my policy coverage (the first being a refrigerator call several months ago). The two representatives I talked to were courteous and explained exactly what I needed to do. They even told me how to attach a photo of the invoice to my email! They gave me the time frame that I could expect to hear from Select Home Warranty. I am pleased with my interactions with SHW today.

The issue was accomplished. The only problem I had was the 1st lady I talked to. I had to hang up and call back to get another person to assist me. I could not understand her because of her accent. The value is still to be seen. This is the 1st time using the warranty. I will have to wait to see if the repair and your payment goes well. Hopefully every will go well. If it does I will keep buying the warranty and recommend it to everyone I know. Thanks, Ron

Very professional! Polite customer service, explained what is all covered under the Home Warranty Policy! Was understanding on my choice of payment without being pushy to get me to purchase the best plan! Daniel **. was very nice about explaining program.

Submitting an electronic ticket/claim was straightforward and easy. Only had an issue with the "date started". I tried different formats and they were all invalid, and example date in that box would help. I was also asked for model and serial number of my unit, luckily A/C unit is located where I can access it (not on the roof like some) and my stickers on the unit were legible. Everything else was straightforward. I'm now waiting for a service technician to call and see way my air conditioning stop working. Hope it is sooner than later, I live in Arizona and the temperature today is going to be 110 degrees.

Great Customer Service by Abraham, seems to know the product, was friendly, nice, spoke clearly, just seems to know what he was talking about and he sold me! What else can I say, he is a good salesman! He was just good and what he does better than most I have spoken to in the past for different things that I have bought online.

They did a good job getting us the coverage we haven’t used it yet. When I called Brenda went over the policy and told me I could get extra months and extra coverage for free. They were the best price of all the company we looked at. Don’t know what else to say except I need to believe that I will be happy with this service. I hope if I need it they will do a good job for us.

The call center is so frustrating! First put on hold for 18 minutes, then hung up on! Talked to another person and it took 33 minutes to solve a very simple request. It's like pulling teeth to get a claim filed. They always have a reason to NOT cover things that are under warranty. Too much "fine print". Dishwasher door was broken and laying on the floor. "We do not cover the dishwasher door, knobs, handle, buttons or gasket." Really? Ceiling fan quit working. Their answer was "It's over 5 years old, so we'll send you a check for $45 after you buy a new one. We don't fix old ones. The call center is horrible! I would not EVER buy a home warranty with Select Home Warranty again! Not EVER!

I had a great experience purchasing my new home warranty. Jeff was very pleasant and helpful in explaining the services provided and was patient in answering all of my questions. I was not pressured at all to purchase right away or hassled in the week that followed. I was hoping my experience with this warranty company would be better than my last. If this experience is any indication of the level of service will be like I look forward to being a customer for a long time.

The person in the call was really nice and explain the details. He listen to my requirements, recommend the correct options, and introduce the promotion currently offered. At the beginning, I am thinking just check the rate. However, after detail reviewed with all the policy and through agent's explanation. I made the decision right away to get discount. The plan is better than my current policy and cheaper. I think I am going to enjoy the home warranty from now on without too much worrying in the coming 3 years.

I was sorry that as much money that I spent up front for your service, that you would not cover the yearly maintenance of my air conditioning unit. I guess I will have to call an air conditioning service company to do that job. I was under the impression that your company would cover the yearly maintenance of my central air conditioning unit. I am sorry that your service does not cover maintenance. Ricky **

I first submitted a claim through the internet like instructions when I called the toll free number. But my claim was not specific enough to describe the issue. My air conditioning Accumulator Pump is broken. So I called instead and was transferred to the claims department. Claims representative submitted my claim via phone. Patrick was very helpful and patient to make sure I understood the claims process. I am now awaiting an email from claims dept with a repair company name and number for me to set appointment to service my AC.

Need to read the policy coverage well to understand what is covered vs not covered. For the covered items, my overall experience is good including the receipt of the reimbursement check. For the non-covered items, it is disappointing to find out later it is not covered as I missed the general statements at the end of the document. The wait was very long for the authorization while the technician was on site, and no one answered the phone. I don't understand why this step is required if it is not handled timely as the technician is not going to wait.

The service I received today in regard to my claim was excellent. The Representative was polite. He answered my questions and he provided the information that I needed to help my claim get started. I have we had a wonderful experience with Your company. This is the 1st time I've used Your service. I hope that the service remains this way for future claims. It's nice to have a company that cares about its customers.

I just signed up for Select Home Warranty today with Jonathan ** helping me make the decision. After 46 years with Sears Maintenance Agreement I am switching. Jonathan was extremely helpful, explaining everything, answering all my questions and being patience. If the service is as helpful and accurate as Jonathan my husband and I will be happy. I really can't rate coverage or value until we need to call for service, I am hoping it will be a 5 star event.

Mya was helpful. She placed my claim and was very kind. I am having issues with my electricity in the kitchen area. I received an email with a service provider in a few minutes and called the provider to find out that they are not licensed in my state. So Select Home Warranty is looking for a new service provider and said they will email me within 48 hours. This will be the first service call that I have had since I started my policy.

Although I had to decline many other offers made by the agent over the phone, the customer service was quick and very helpful. The contract was emailed to me promptly and I am impressed with all the coverage for the price I paid. I even received a deal which allowed me to cover any roof leakage which most other home warranties would not cover. Then because I paid for the entire year I received a discounted price which I found valuable. I would recommend Select Home warranties to anyone.

So far so good, The purchase was easy and the price and coverage seem good. I am going to transfer my daughter's home coverage, which I pay for, to Select Home Warranty and then I will feel we are well protected. I really enjoyed interacting with my sales representative. He was pleasant and explained everything to me. He took all the time I needed to understand the policy. Truly have enjoyed the experience so far.

I received a quote online and called to purchase the platinum policy. The associate was very friendly and was able to explain everything in a manner that made my decisions very easy. Great job! Looking forward to having a home warranty company that actually cares and will cover what they say they will cover. We have had a company in the past that made processing claims very difficult if they even covered anything at all. Select Home Warranty's policy prices are reasonable and they give great discounts for purchasing multiple years including lowering your deductible. I would highly recommend calling Select Home Warranty for a new policy or to replace your current home warranty company that is refusing to stand by their word.

I found the representative of your organization to be very businesslike and answered all questions with their all knowledge of content. He seemed to adequately supply products available as well as offer additional recommendations that might be beneficial to me. I hope my experience in the event I must use this product is equally as efficient and seemingly fair. I would recommend this company to friends and family. This assumes the actual product and claims of service are equally as the initial experience on the phone was.

Ben helped me set up and was amazing. He made sure we got the best price and was very Thorough. We haven’t had the opportunity to use our warranty yet but so far I am very pleased with the options offered. I chose the company because of the amazing reviews as well as the option for roof leak coverage. I also was pleased with the fact that everyone was so reachable. I called and spoke with a person instead of the automated systems that usually drive me CRAZY. Overall so far I am pleased with our decision to go with Select Home Warranty.

Belinda did an excellent job in negotiating a policy to suit me. I have had personally Home Warranty Policies and as a realtor have sold many. My hope is that your follow up as a working policy is also a good experience. I don't understand why you do not start coverage for thirty days. Thanks to Belinda you have sold us this policy and we look forward to a successful sale with this as an addition.

Very perfection! Excellent service on phone!!! Jason was very knowledgeable and was very concern about what we had to talk about. He listened and answered questions that I had and he answered and very professionally friendly and knowledgeable. I have recommended this service in the past to family and friends. Like I was referred I also want to refer so people can get excellent service because we work hard very much so we would like service good like we give in our own workforce.

Made claim that my AC wasn’t working and less than 24hrs someone called to make a appointment to check it out the next day, the person came on time figured out what was wrong and had the part to fix it the same day, I would recommend this company to all my friends and family. Not only were their prices great from anyone else’s but I was able to set up multiple payment options until I paid in full and still was able to use their service at the same time!!

BAR did an excellent job fixing my washer. The technician that came out to my house to fix my washer was very professional and knowledgeable. He completed the job and did a very good job in a timely manner. Thanks so much for a great job well done. I am a satisfied customer. I would recommend this company to my family members and friends. Again, Thank you so much for a great job well done!!!!

My geothermal A/C was broken. They were able to get back to me quickly, and within a week. They were professional on the phone, and told me what to do in a direct way. They were quick to respond, and I did not stay on hold for long, when I called. They were quick to respond. They were professional. They were able to verify the information that I sent to them, in a fast manner. They were helpful on the phone as well.

Home warranty for a total of 15 months. Representative was very professional and knowledgeable about the home warranty. He explained the additional $ amount for an extended time frame. He was very helpful. My experience was great considering this was my first time contacting this company to just inquire about the program for someone else. I will definitely tell others about this home warranty, the value is great. Looking forward to sharing information with others.

Very informative of all options of coverage. Also had all my questions answered with understandable policy requirements. Costs of policy met my goal and appears to be very competitive with rates lower than others I checked. Service representative was very polite and had a good handle on what the company offers as far as protection for the consumer. Was able to make the switch to a new company that will save me over $100 per year. Great money saving options if you are willing to extend the policy to a 3 year or 5 year.

Zachary ** great. Best deal around. Hope to pass to all family & friends. Would wish I had this many years ago. Would like to see my family & friends buy this product. I will be sure to pass this deal on to them. I thank I will be glad that I bought this protection, I can rest easy, knowing I'm covered. The rep. was very helpful, & knew about the product. I had a few questions that I needed help with, he knew.

Zachary ** was very professional and resourceful in helping sign up for the home warranty. He was patient as I inquired and asked questions about the company and policy. He offered me a 3 year plan, which was great information. He did not insist when I mentioned that the 3 or five year plan was not a good option for me since I plan to move next year. I also informed him that my current home insurance is expiring soon and I wanted the insurance effective.

Customer care agent: I'll give the person a 5/5. Very knowledgeable, courteous, and hospitable. Claim: The response was quick. It came in within minutes... but I guess this is where the problem lies... I think it was computer generated. How can a less than 2 yr old 400 dollar plus over the range, stainless steel microwave be given a 95 dollar cash settlement???? I don't think this fair for us. I think this should be reviewed carefully since we don't spit out 400 bucks out of our bums.

The order taker was very helpful and friendly and patient. Knew about discounts and how I could afford to pay. The coverage was what I needed. The policy was better and cheaper than 2 other companies. Glad I called. Got a better deal by calling. He repeated the info over as many times as I needed. Again he was helpful and patient and knew discounts that was not on the website. I hope all the people are are nice and helpful as he was.

I was working with Chase ** and he was able to provide me with a great policy at an affordable price. He answered all my questions with ease and I would definitely recommend other to call here for a quote and hopefully service. Though I've been skeptical with home warranty companies in the past, I believe Select Home Warranty is the real deal and I really hope to be a customer for years to come.

The salesman, Bruce **, was very professional and answered all of my questions. I was very concerned about obtaining coverage for the under the counter wine cooler and ice maker that I had. Bruce was able to find out if coverage was available and at what cost in just a matter of moments. I had contacted other home warranty companies and had difficulty getting answers to those questions, but Select, specifically Bruce, was able answer those questions. Bruce was excellent!

A/C Unit making noise something clicking on and off. Doesn't seem to be working right. Needs to be checked for operating correctly. Was serviced on May 20 2019. Everything checked ok to manufacture Specs. When called in was take care of right away thru claims and give claim number and was told would be getting email notice as and taken care of. Customer service was great and quick and easy. I would recommend Select Home Warranty to any and all my friends.

The gentleman I spoke to was very polite and very helpful. I would recommend this company to a lot of friends and hopefully they will call and get policies with you. I hope I don't need the service for quite a while but it's good to know that is there and we are covered. By being offered the four months instead of payment in full definitely helps unfortunately I just couldn't do the whole thing today since I didn't get my Social Security check yet.

Minor leak repaired quickly. The process of connecting the order with the plumber took a little too long... I had my water turned off for 2 weeks and hauled water by hand awaiting this repair. But representatives of SHW were polite and finally got the work order connected with Brutinel Plumbing. They kept in touch both by email and text which kept me up-to-date on the process. I would recommend both SHW and Brutinel for any future service. Thanks!!!!

David answer my question and help me a lot to decide what plan to get to save me money. He also told me if I had any question in the future just to call him. He gave me time to talk to my husband about the plan and also gave us time to discuss the plan and to see if we had any more question. He also went over the plan with me a couple of time. He was very nice.

The staff was friendly and helpful. The wait time during the call was short and reasonable. I was actually able to file two claims in less than fifteen minutes. When I got off the phone I had already received a phone call regarding my claim. I am unable to provide much more information at this point. Hopefully the remainder of the process goes as smoothly as my phone call today. I will update review after service is complete.

Just enrolled in a Select Home Warranty. My previous policy with another company is expiring and did not want to renew with them. Salesperson was helpful and set contract date to start when the current one expires. Since we've been in the house less than a year and don't have older service records, salesperson agreed to accommodate us there as well. Contract matched our agreement. I also think Select is a good value and like the $60 service charge. I also like the umbrella cap on repairs as opposed to an item by item cap. I'm very please with the agreement, price, and responsiveness of the salesperson. So far so good!

I was surprised that the issue was not covered. This is my first home and first time dealing with home warranty company. I’m not sure that I would purchase a warranty in the future. Seems that they set it up to only be responsible for minor issues. Not the major stuff when it’s really needed. The actual reason I purchased a home warranty in the first place was in case something major and expensive broke. I know it’s in the small print but... customer service was ok. Need to follow up little better.

I purchased the home warranty over the phone. The sales agent was very helpful to me. They also offered me a convenient payment plan so I did not have to pay all of the money up front. They also offer me a free roof repair that was not in my package. I submitted a claim online and had a response in minutes. No waiting on hold for an agent to talk to. This made the process easy.

My maintenance provider A#1Air company inspected our air conditioner units Friday - June 14 and stated we needed new air conditioning units. We contacted Select Home Warranty and a specialist came to our home to analyze the A/C systems and determined no new systems are required. The home was built in 2005, with new air conditioner systems. The systems are warranted for 10 years, although we were pleased to know from Select Home Warranty that no new units are required at this time, we realized that eventually we will require new air conditioning units. We will continue to have regular maintenance and hopefully not have to replace A/C units for another few years.

Call concerned pending repair not covered by current contract. Was offered new add on to current contract to include not covered item. Handled efficiently. The add on will be effective immediately and will be billed to me for additional cost. I will be contacted by a technician tomorrow. The contract will coincide with current contract term of three years and six months. The representative was courteous and knowledgeable of the contract to be amended. I was informed of the cost of the added coverage.

Updated on 04/21/2020: Select Home Warranty has been a great decision and has helped us through several issues in our home. The response from Select Home Warranty has been prompt and we have not regretted our decision to buy a home warranty. We highly recommend Select Home Warranty for your warranty coverage needs.

Randy was very helpful and professional. I am pleased with the value and the coverage. I look forward to doing business with the company. I like the fact I can get same day service instead of having to wait. The previous company I was with made me wait and they could decide what the best time for them to come with a 4 hour window. I would 2 jobs and find it difficult to make such an appointment.

Ray ** is a very nice and friendly salesperson. He knows what I look for and cover everything I care. He also gives me more suggestions on discounts so I bought the VIP 5 year plan. He answers all my questions and makes the entire conversation fun. The only thing I am worried as a first time home warranty buyer is that the website does not have an online portal. The contract sent me to is just like a brochure instead of the old formal contract look. I have not tried to call the customer service line but I hope it will be easy and nice to me.

The contact with the company's customer service person was very professional and competent. However, you didn't pay anything toward this bill. Everything came out of my pocket. I was very happy with the contractor. He took care of the problem in a timely and professional manner. Not covered is your words. In your words, "We have tried to process your 2nd Floor HVAC claim for policy #**. After further review, the problem you are having is not covered under your policy."

Polite, knowledgeable. Upsold me the 6 year plan, but wasn’t pushy and just laid out the benefits. As a guy who has been in sales a long time, that’s how you do it. We will see over time the ease of claims and the benefits of our enrolling, but peace of mind is the immediate result. Alan ** seems like a good guy. Now hopefully this will now take my take my submission, as there is only so much one can say about a phone call. That should be long enough response for anyone I would think.

Climate Engineers of Florida has always been quick to respond to a service request from Select Home Warranty. I put in a request to service my A/C and there was a service person right in my area and so he called and quickly came right over to assess the situation with my A/C not running at its best level (just hours after putting in the request). I am thankful for Select Home Warranty being there to file my claim quickly. But what I am most thankful for is the professionalism of Climate Engineers of Florida always making the time to respond as quickly as possible. Thanks, Climate Engineers of Florida!

Your Agent Richard ** was very helpful and took care of my request very fast. He was professional and courteous. The process was very easy to understand and pricing was extremely fair. The new home owners should be pleased with the policy. The policy covers all concerns the new home owner should have about all items covered. I was totally satisfied with the whole process and the speed at which it was accomplished. Select Home Warranty seems to be well position with the industry to have fair prices for the consumer. Thanks.

I would have liked to have some time to discuss my options with my wife, but wasn't given that opportunity. Other than that, the Order went fine. I am in my 30 day grace period so I don't have anything else to rate.

I called about some loose shingles from several storms. We had just to see if they would cover it. I had a feeling they wouldn't since the coverage was for roof leaks only and they don't replace the entire roof. The customer service rep was friendly and knowledgeable. I received my email response in less than 24 hours which was very helpful so I could contact my home owners insurance. This is the second time using Select and I am satisfied.

Jeff ** called me and was most helpful and explained the benefits of Select very well. I have just joined and can only speak about my experience over the phone. He was extremely knowledgeable and patient. He knew what the other companies were offering and explained why Select is better. I also appreciate the prompt emails received both from Jeff ** and Select with all my contract information. I have not used Select yet since it has only been a month. Jeff offered me a special rate.