Select Home Warranty Reviews

Very pleased with customer service. Told me what I needed to get everything I needed to get coverage on. Very friendly. I have multiple heat pumps and cost was a little more but worth the price. Thank you for service. Very prompt on answering any questions I had. Worked with me on payment plan for the plan. Good service. Better than some of the other warranty places. Would really recommend this place to friends and family.

Adam who answered every question, and made suggestions was very nice to deal with. Not pushy, but was very informative, so I could make a wise choice. Made suggestions for me to save money. Was not put on hold for more than 2 minutes. The press one routine was to the point, and understandable. I have recommended the company to a friend already. Cannot say enough, as to how completely satisfied I am. Thank you, made my day!

I spoke with Fred for several minutes. He was quite enthusiastic about the policy and what it offered, as well as what the policy could offer me. He is personable and friendly, but not pushy. I took out a policy based primarily on how he presented the offer. Would I recommend Select Home Warranty to a friend or relative. Based on my experience with Fred **, I most certainly would! I hope that I will not have to use the warranty, but I feel at peace knowing that I have a policy that will cover almost any contingency that my family might experience in dealing with faulty or malfunctioning products or machines or electronics.

Was extremely pleased with the information that Alan provided. He was very polite, and explained the terms of the policy to up without hesitation. I am glad that I will be dealing with in the future. I hope our experience with you will remain a positive in the future. I am so happy that Alan could enlighten me as to all of the coverage of my policy. The previous policy that I had had a much larger initial visit cost. Thank you for the information.

The representative gave concise clear information and did not push for something that I did not want. He also was appreciative and cordial. I am new to the company and look forward to what will hopefully be a long and satisfying experience. The coverage, price and additional perks i.e. extra months and reduced co-pay, are certainly incentives to try your service. I have had a home warranty with another company with mixed results. I am anticipating that your company will be a better experience not only with service but also being honorable and worthy of your customer's trust and loyalty.

I was not satisfied with my prior HW company (increasing annual premiums and service call amounts- their list of contractors was marginal at best) and after much research found Select Home Warranty. The online reviews were largely positive and the existing customers seemed happy with their service. The salesman Kevin ** (855) 267-3532 x ** could not have been nicer or more informative. He was not "pushy" in trying to get me to sign up and explained coverage in detail. Ultimately, I went with the 5 year deal as it offers a discount, and I can cancel at any time with return of unused premium. I only hope my experience is as positive if I need to use the warranty for repairs!

I purchased a Select Home Warranty for my home in Winter Park, FL. One of the primary reasons was because I have a kitchen with an expensive refrigerator. Well, about a year later it happened and the freezer section of the refrigerator stopped working. I filed a claim and Select sent out a contractor (Mr. Appliance) and he came up with a total repair bill of $413. I guess that the warranty company didn't like that amount so they proposed to settle with me for $125. I relayed that information to the appliance repairman a few days later and he literally started laughing at me over the phone. I went online and priced out a new refrigerator and the MSRP is greater than $8,000.

Follow up on service request. I would recommend Select Home Warranty because it is a great value. One area of improvement could be training your employees to be patient while on the phone with customers. The sales department was abrupt. They sent out swift electric company... very professional contractor. The smoke detectors should be installed soon. The ceiling fan will be replaced. Our last company was difficult to deal with. We look forward to many years with this company. Thank you for your great service. Appreciate your help.

Was very pleased with David. I had spoken to someone else at Select with questions and concerns. They were very short and pushy with me. Rude to say the least. If it had not been my speaking with David, I would not have purchased our Home Warranty with Select! He was both patient and kind in his mannerism. He answered all my questions and convinced me of the value of signing on for a 3 year contract. Select came recommended to me from a friend. Hope we are not disappointed.

I was not happy with the steady increase in contract price, decline of qualified vetted contractors and the decrease of those contractors in my service area. After researching home warranty companies and comparing plans, coverage areas, prices, service times and how they select their contractors, I switched to Select Home Warranty. The customer service was great, answered all of questions and addressed all of my concerns. I really like the additional options of coverage, this allowed me customize my plan to suit my home repair needs at a truly affordable price.

Sol ** was my sales rep. He did a great job. I appreciated the labor day special. The price was right and while the other discounts that I "qualified" for was also appreciated however requesting full payment for five years in advance is somewhat presumptuous. Being a senior and a veteran should not "entitle" me to have my money taken. If you really wanted to help then the offer should be to freeze the cost over 5 years with payment due on the anniversary of each year.

I was granted a $75 reimbursement toward a garbage disposal with no installation. My understanding was that you took care of the installation and cost of the unit up to $150. I looked online and found a similar unit for $89 and saw that installation would be $170. I feel that $150 would be a much fairer reimbursement. I feel this way since when I signed I thought that if I paid the $49 fee, if I had a problem of any sort your company was going to fix it. I am a little weary with this being my first claim. I hope that it goes better in the future. I am going to give you 3 stars because I have never filed before and perhaps I should have asked these questions upfront. I will accept a partial responsibility.

Just enrolled with Select Home Warranty - they had the best reviews online and Jeff was attentive to my inquiry and answered all my questions. I hope I don't need the service, but I feel better being protected, just in case! I purchased the platinum plan but they have several options to choose from. If you are interested in a home warranty, I recommend you compare Select Home Warranty as one of the options.

My rep was absolutely fantastic. I purchased my policy today within 5 minutes of speaking with him. He was very knowledgeable and I appreciate his willingness to repeat himself as well as it seemed we had a bad connection. I was very impressed with Sam which caused me to purchase two policies. I’d def recommend him to my friends and colleagues. If there are any questions at all, please feel free to contact me! Thanks!

I found that my salesperson very informative and quick. He also took time to answer my many questions. But I would highly recommend, before inquiring about your plan, to know what the other warranty companies offer. This is helpful in order for you to make a wise comparison. Personally, I found this company's plan to be better than what my previous company could offer me. It had many extras and option that my other plan didn't offer. So happy to switch. I am looking forward to seeing how well the plan works.

Mr. ** contacted me after I submitted an inquiry regarding home warranty programs. I've heard good things regarding home warranty plans and having one is an excellent idea if you own your own home. Since I own my home I thought why not check it out and see what the program has to offer so I did. Mr. ** explained my option and provided feedback on different pricing models. I did not feel pressured and made the selection I was comfortable with.

Adam ** did a fantastic job answering our questions. He was able to help with our concerns and ease our minds. One of our concerns was the roof. Adam explained that for a limited time we could have the roof leaks and cracks covered on our plan. Our other concern was either or not we could cover our second refrigerator. Adam explained how and had it added to our plan. Thank you for a pleasant customer service experience!

Jim ** - ext. ** was great to discuss with and no overpressure from a happy sounding guy. Good job Jim on Customer Service at time of sale! Now, next step is when something goes wrong. That will be the test regarding Value and Coverage of Select Home (SHW). So, for now, gave a "satisfied" with Value and Coverage. Hopefully, any future experience will prove SHW is great at Value and Coverage, while no long wait times on phone to report issue.

Was in for the home warranty, and did search a few. The customer service rep was very knowledgeable and helpful. They answered all the questions and made me comfortable. It is the first time that I am getting into this type of coverage, and wanted to make sure it is the best deal that I get. I asked about the coverage as well as the options and optional coverage. He was nice to answer all the questions and has very good suggestions. I would recommend it to others like me.

I was not able to find a copy of my home warranty and called to request that a copy be sent to me. I was immediately emailed a copy. While I was speaking to the representative, I asked him to review certain aspects of my coverage and he did so with me. Additionally, I had him to make certain changes to my policy, which he did. After which he reviewed those changes with me to ensure accuracy. The representative was very courteous and timely in his response to my request.

I was please with my contact with the Service Representative. There was no pressure for me to upgrade from my original order for service. He asked me some basic questions and informed me about some additional saving I could earn. The final service plan and quotes I was offered was far superior the other quotes I received. I then asked him for more details about the coverages and he was quick and very responsive, I will suggest Select Home Warranty to my other Home owner friends.

Renewed my plan. Was happy with what I got. I used the insurance for the first time since I purchased the plan and was very satisfied how quick my claim was handled. Call and my oven being repaired was complete within a week. Very satisfied. Just sorry that I forgot I had the plan when my water heater went out last year. I will always look at my plan if anything else goes out again.

I chose this company because of the number of positive reviews they received from other customers. The coverage levels available made selecting a plan easy, I received a quote immediately, other options available were offered, and the agent I spoke with was very helpful. They make additional discounts readily available, and the 30 day review period makes this purchase a safe one. Whether a first time homebuyer or not, I would highly recommend this company to all future homebuyers!

I had been considering a home warranty company and started doing research. I inquired with Select and spoke with Jeff. He is very professional and answered all my questions. Select seems to be a very good choice - with good incentives - so I signed up for the 5 year coverage (total of 6 years with the 1 free year). I now have peace of mind in the event of any future issues with my home systems or major appliances.

It was pleasure to speak with your representative today. He was friendly and informative and provided me with everything I needed today to make an informed decision about going forth with the home warranty. I was able to get my own policy and was pleased with the price and all the things that are included that I went ahead and got a policy for my neighbor. They were the ones who heard about your service and I wanted to make sure they are covered as well. Hopefully all your contractors are as helpful as your sales representative.

The experience of making this purchase was easy and Bruce ** was the best salesperson. He provided the information needed for me to make a decision and offered information on other available options. He was very polite and informative. It was quick and easy.

I will comment on two customer service agents and the resolution. First, I had requested a specific contractor but was assigned a contractor I had not heard of. The first customer service man was completely unhelpful and stubborn about transferring the work order to my requested contractor. He is on their dispatch list and we had used him before. That agent said it was impossible to transfer the claim. Nothing could be done. Period. Except that I knew from experience 3 months ago when this exact issue occurred with a different claim that this could easily be changed. He refused to let me talk to another agent or supervisor or to research how to make the change occur. I hung up. Redialed.

Jeff called me right away after I went online for a quote. I was surprised I got a call so quickly. Jeff was very professional on the phone and patient in answering all my questions. He explained everything and made me feel comfortable with signing up. I would not have signed up if it was not for him. Thank you Jeff! Overall the value for what the home warranty was offering was a lot better than other quotes I saw online. If you are still on the fence, give Jeff a call. You won't regret it.

Their customer service is the worst I have ever dealt with. I have called 6 times to get an issue resolved. The first young man was very polite & helpful, I wish I had his name to at least thank him for trying to help me. Unfortunately, he did not fix the issue. The remainder of the reps were rude & dismissive and two actually hung up on me while I was trying to get assurance that the issue was fixed as clearly I had been told that in the past with no resolution. As a professional in the industry I would never recommend this company. Learn how to train your employees management!

I have not yet utilized this service but I was not pleased with my previous home warranty service and I found Daniel to be very helpful. I also feel this service is far more affordable. My previous home warranty was very expensive, more than double the cost per month and per incident. Beyond that, they were not very effective. I am very hopeful that this experience will be far better. Thank you for your help!

William ** was very helpful and knowledgeable about the services. He gave me a complete listing of different plans. He also went over each plan completely. He got me some savings on the warranty. I would have no problem telling others about this service, also that they can save a great deal of money on this service. I look forward to having not having to use your services in the future and if I do I am sure I will be happy with your service.

I recently submitted a claim for my stove. The claim was not received online so I had to call. It was handled quickly and the servicing company responded quickly as well. They came out and diagnosed my issue. After that, it took quite a bit of time for a response and resolution. However, every time I contacted customer service, I was treated kindly and given all the information available at the time. It took about 3 weeks from submitting the claim to receiving the resolution. I feel that all was handled well except I did not agree with the resolution. However, I did manage to make it work.

Zachary was professional and helpful in providing all my options, while not being pushy. The other companies I contacted are sending me 5 emails a day and calling 5 times a day despite having told them I am not interested. It is so annoying. They do not get it that they are so annoying that I would not go with them even if I had not already decided on your company because they are so pushy. Zachary told me everything I needed to know in order to make my decision and he was not pushy about it. And he also questioned why I did not take the 5 year plan and accepted my answer without judgement . Thanks!

Easy to get policy in place. Plan seems to cover everything I need and at a reasonable rate. I am pleased with the purchase and the salesperson I dealt with was very nice and helped me choose the best plan for me. I would recommend looking into Select Home Warranty. The policy seems to cover everything you may have go wrong. It is a nice peace of mind. Having some older appliances and systems it should help offset the costs of any of them happen to break or fail.

This company is fraudulent. I find it interesting that the BBB reviews are on the whole negative but this site positive. My refrigerator broke and I called. I requested an expedited service to avoid losing all the grocery. After one week they told me they couldn't find a contractor and that I would need to find one. This is not the first time this has occurred. By the third week I found a contractor. He opened the freezer door and water ran out onto the floor which he noted. He submitted his estimate, which they stated was not covered because there "was leakage". There was no discussion, the decision was final. I did not renew the policy. I have received daily robocalls to renew my policy for 2.5 mos.

Abraham ** gave Great customer service. He helped me find the best home warranty for my situation. He was willing to work with me on finding the best price for the warranty I chose as well. He explained the warranty carefully and answered all my questions. He sent a copy of the warranty to my email promptly. I believe the warranty will cover our home systems in case of an unexpected break down or repair.

I have submitted claims one denied and one supposedly processed. I have yet to receive my reimbursement check. I actually called to see if it had been mailed and was told that you hold all reimbursement checks for 30 days after approved so you don’t have to mail one check at a time. That’s utterly ridiculous and seems a bit like punishing us for using our warranty that we have paid in full for. The other claim that was denied was deemed a fixture even though in order to replace it there was a 2 foot square hole cut in my wall. I have had to fight tooth and nail to get anything covered and to date have not received a check. This is not in any way, shape or form good customer service.

1st thing, I could not understand the person on the phone. Next, when I asked for a supervisor the man just kept repeating himself and would not transfer me to another person. It was not only a Freon issue, it was also something else, but he would not listen. I have spoke with 2 contractors that say they hate dealing with Select Home Warranty. So needless to say, this company is horrible. The people on the phones are rude and do not speak clear English. I think I have spoken to 1 person that I could understand. Does not even deserve a full star.

Richard did a great job selling your services and gave me a great deal. Multi Year contract resulted... Sharp to the point interaction. Thank you. He even went to management to provide additional discounts. He picked up as I call back twice w/ Q's as he shared 150 phone representatives answer calls, truly making me feel the personal touch. As one of 2018 top recommended and a strong contractors base here in Phoenix you presented the best value proposition.

Sales Rep was very friendly, informative and did a good job expressing the importance of retaining their customers. Although I didn't extend my warranty at this time, I feel confident with the organization thus far. He was not overly pushy when I declined adding services as this is a new policy for us. Online selection and ratings were also very good. I liked that the policy was emailed and that it is a national company.

I had really a pleasant and easy going experience with this company and Isaac **. Thank you very much and will definitely recommend to all family members and friends. The transaction was smooth and easy and Isaac was promptly responded to all my questions and concerns. The price was right and I was able to lock the price for the next 6 years. I was able to be within my budget lines and my wife as a Realtor will definitely recommend it to all her clients too.

The person with whom I spoke on the phone, Richard was very knowledgeable and polite. I started my application online but ran into a problem. He completed my application and was very professional about it. Your rates are very comparable to others that I have been quoted. You also cover more appliances than some other companies. I will recommend you to friends who do not have a policy. Hopefully after I have had some experience with you I can convince my family members to switch their policy to yours.

I spoke with a couple of agents when deciding which company to choose for my home warranty. Both were very helpful and was able to answer my questions. After going back and forth between Select and American Home Shield, I decided that Select would give me the coverage I needed at the best price. Both agents went into detail about the coverage as well as the additional coverage that was offered. In the end, I received a great deal on what seems to be a good home warranty.

When I called to enroll I was treated well, everything was explained to me clearly, I received my contract via email with all the information I needed on it. Enrolling was easy, and the people are great. I recommend this company to anyone who owns a home. It's worth the money you save versus the premium you pay. The people are very helpful and will answer any questions you have, so there is no worries. Also you aren't forced into anything, you simply pick your coverage and customer service will do the rest.

We negotiated some home warranty money as a part of our home deal. After calling and talking to Select Home Warranty, they helped us fit our limited budget into a great Home Warranty package. Beyond the additional months, they asked us some great questions about our property and fit in Roof and septic coverage into our budget. They made it really easy to invoice our closing agents (even though our closing date moved 3 times) and we could not be happier. We have NOT submitted an order yet, but we are confident it will be as easy as talking to customer service.

This is my first time to buy a home warranty. I really like the features offered in the contract and the price of the extended warranty (5 years), plus the free year added with the 5-year contract. The terms of the contract are very reasonable. The salesman, Isaac, was extremely courteous and helpful. With his help we were able to get everything we wanted covered in the contract. Very good job! I am going to recommend this company to my family members.

Thank you for your wonderful customer support. Great deal for the discount they were trying to offer. Even though we couldn't go for the discount right now. If the price would have went for the deal. But we have your service and I guess that's all that matters. So, we thank you for accepting us and our home. And hope all goes well for many years to come.

I’ve had this warranty plan for a year now. Signing up was easy and the representative seemed knowledgeable however when it comes to serving the customer they will do everything they can to not pay for any major repairs. I only had asked to speak to a manager and was told twice that one would call me back and this never happened. It was not until a 4th phone call and my refusal to be patient and waiting over 10 minutes on the phone did I finally speak with a manager who was very sarcastic and condescending. I waited four days during a heatwave for them to tell me that they would not pay for my central air unit to be replaced because I didn’t have previously worked on documents.

We purchased a home which included a home warranty as part of the purchase agreement. At the 1 year renewal time a significant increase in premium was required to continue the home warranty. Not having a home warranty previously, I decided to research the internet to learn more about home warranty service. Comparing three companies, I decided on Select as my primary choice. Reviewing the home warranty with Sol ** at Select, I chose the Platinum Care policy. Pricing was significantly reduced from current policy pricing and going to a 3 year option also significantly reduced policy cost and home visit cost. Time will tell if this was a good decision.

Microwave Repair - Informed cannot be fixed because of age and cost, and replacement value $95, and that only after I get my own tech to evaluate the problem and pay him after being told that it cannot be fixed because of its age and cost. Called once, sent to the Philippines then transferred to New Jersey who said he would take care of it, waited, no response, called again, informed the above. Their contract said no matter of age the item would be repaired or replaced.

Dan was very polite and professional. He is very knowledgeable and he makes you felt like you have know him for years. It's so refreshing to have someone answer all your questions. For the most it's all about how you represent and present what you're selling and he gets a A+. He also makes you feel confident to call back if you have any further question or don't understand something. I have friends who have had bad experiences with some of the warranty companies and I will be recommending this company.

Kevin ** did an outstanding job during our conversation with setting up my new home warranty. He provided details about the warranty, what was covered and the benefits of this. I called to just get some information and he really sold the benefits of this product. I would strongly recommend speaking with him if provided the opportunity. From the short experience that I have had with this company and customer service representative, it has led me to believe that there will be no issues with this product and services provided.

Wow, Richard your sales rep does a wonderful job. Very quick to answer my questions completely. He tailored the policy to my needs very well. I have had a couple of claims with Select and they have all been met with my satisfaction. I am a investor with many rental properties. I feel that I am partnering with Select Home Warranty to help run a successful business. They have the most competitive rates in town and can tailor their coverage to your needs.

The customer service rep was very professional and courteous in helping me request a hard copy of the contract and also sent a copy via email to me. I appreciate her being patient with me and taking care of this simple but important request. I look forward to contacting Select Home Warranty for my appliances needs. I hope I won't need to contact Select Home Warranty but it is good to know I have it when I need it.

If you are in the market for a home warranty company look no further. At Select Home Warranty the gentleman who help me set up my account was awesome! He answered all my questions and got me the best price. I selected this warranty company because of the high reviews and ratings. The company even offers a plan where you can lock in 3-5 years of warranty for the same rate at a discount. Heck of a deal if you ask me since rates always go up. I would definitely recommend this company to others. Thank you Select Home Warranty!

Abraham ** really helped me with my new policy. He explained everything easy and clear and answered my questions! He offered me extended options but wasn't too pushy when I said, "No thank you!" So far good customer service and prices. Hope when I have a problem you're just as helpful and speedy!!

Brad, the Select Home agent, was great to work with. He explained everything I asked very well and went out of his way to help me get a good deal. He was able to make the payments work for me. He assured me that I am not stuck with this plan and that it's more like a policy than a contract. I have a rental home as well, so have two houses and I was able to get a better deal by purchasing two policies.

We have had this warranty for several months. It was very easy to purchase. We feel it is a good value. We have had one service call and it was taken care of quickly, just what we asked for. Our air conditioner stopped cooling this summer, we called and set up an appointment and it fixed in just a matter a few days. We will and have recommended them to friends. It's nice to have the peace of mind to know that we won't have any major costs things covered by our home warranty.

I was looking into purchasing a home warranty. I spoke with Jonathan ** who explained everything to me in details and was able to answer my questions. He called me back as promised and offer me a 2, 3, and 5 year option. Although I didn’t take that route, he did not pressure me. I think that’s why some salesman fail due to being too pushy. If Jonathan acted that way, I would have taken my business somewhere else.

The sales agent (Abraham **) was very knowledgeable and introduced me to various plans that saved me a lot of money. The product is superior to others I have examined and the fact that paying ahead for 3 years gained me an extra 6 months is great. I'm happy. Select Home Warranty's platinum care plan covers every appliance, systems, and more and deals with local contractors which makes me feel comfortable. Furthermore, the service fee is the best in the industry.

Was very prompt, kind and helpful. Agent answered many questions for me, agent also provided me with information that was important. Agent was to the point, I could understand him when he explained things to me. Agent assisted me with how to file my claim and explained the steps by step after claim is sent thru. Agent was kind and polite, when I asked questions, and answered to the best of his ability. I am slightly new so I am not very knowledgeable yet, but my agent made me feel comfortable.

Stay away from Select Home Warranty... I live in Yuma, Az where temps hit 120° fairly regularly. My Account quit so I called for service. Waiting for them to contact a provider and then provider getting back to me takes 24 to 48 hours. Then after diagnosis it's another 24 to 48 hour for provider to get go ahead to fix... IF THEY OK IT, which they refused. That was the first call out, $1050 out of my pocket. They refused to pay on covered parts. Three days later compressor failed, another covered part they refused to cover.

Kevin ** did excellent work. He’s very professional and polite. Highly recommend. He explained the details of the policy coverage and also offered us the best price to cover our home warranty for our new house. It’s my first time to buy a home warranty and my first time to try Select Home Warranty. I wish I’ll get the services prompt and effective as advised by Kevin, who introduced us some saving package and offered us the good rate for 6 years service.

I had called to cancel but in speaking with the guy that answered I changed my mind because he let me know what a good company Select really is. He told me that for a small fee I would have 100% coverage on all appliances with only a $45 service Charge. He helped me change my mind and I am happy I did so. Very polite and not pushy. We spoke as though we had known each other for a long while. He was friendly and answered all questions courteously.

Bruce ** was very polite and well educated concerning the coverage offered. He handled my call in less than 10 minutes. I was very satisfied with the fast and good service. He made suggestions that helped me make a decision quicker. I didn't feel rushed, I felt like he enjoyed assisting me. He explained to me the great deal I was getting today and gave me different payment options. I recommend the service to my mother.

I have been with this company for a little over a year now. I am a widow on a limited budget and have high end appliances in my kitchen. My 42 inch GE monogram refrigerator was aging and I was concerned about how much longer it would last, being that it was going on 15 years old. My husband and I purchased it new at $10,000. I have been a widow for seven years and worried about having to purchase a new one because I would have to go into great debt because the unit is built in. I was told by the salesman a year ago that regardless of how old an appliance in my home was that it would be replaced if it could not be repaired. This is absolutely untrue! I had to have a new fridge so went out to purchase one, I picked a less expensive unit but it still added up to $8300 with tax and installation, under the assumption that I would be reimbursed, I thought for at least 50% of the cost.

Bought policy over a year, the response time was good, the policy stated: cover refrigerator compressor (excluding seal systems) but when I submit a claim for compressor quit working due to normal use, Select Warranty claims, in order to replace the compressor, refrigerator seal system has to be replace which cause them to deny a claim. Even after their tech they send confirmed this is not a seal system issue. “They should state refrigerator compressor is not cover”.

Remember the statement the check is in the mail. I have been promised payments for over a month. I'm still waiting. The worker they sent was awful. He looked at the AC, said it needed a new thermostat, collected $45.00 and never returned. I had to pay another worker a service charge again. I was promised a return of my double payment. Never happened. They always tell me tomorrow. I wish I could have used 0 stars. Self insure. It is cheaper.

I am very pleased with SELECT and how this claim was attended to... in a very timely manner... for it was placed on a Friday and fixed on a Sunday :). Even though the person taking my complaint/issue asked some strange questions!!! I was also very pleased with "INSTANT PLUMBING and ROOTER LLC"... with their correspondences, and knowledge of the plumber (Larry) that was sent to fix my problem. They gave me a time slot... and I was given a text when he was on his way to my residence. THANK YOU.

I signed up for my home warranty today with Select Warranty. Bruce helped to find the best plan possible for me. He was polite and at the same time very responsive with my questions. It is a five-year plan which sounds less expensive and I can cancel anytime I want to. I can also transfer it to my new home if I move. The start looks good. I hope that the service will also be satisfactory when I need help later.

I spoke with a representative from Select Home Warranty (William **). This person was very courteous, respectful and pleasant to deal with. He was knowledgeable on the plans, pricing and promotions and was very helpful in taking the time to find the right options for my needs. I know it is too early to tell, but if the warranty is as good as the positive attitude of the people they have working there, I will be a long-term customer. Two thumbs up for William.

Good speaking person, helpful with questions, and fast sign up. Very helpful with answers, polite and respectful, will def recommend company to anyone who asked, was recommended by my niece Rene ** and am surprised and pleased at response. Easy to read contract, but still waiting for contract/order number, thanks for helping us senior citizens with your kind words and helpful company. Hope never to use your service but I know if I have to you will do a great job. As I said my niece has your company and raves about it, I know I will too.

I was looking for home warranty products and Alan ** called, he gave me good information and was well versed with regard to the company he worked for. He was not pushy and I did my research. I received at least 10 outreaches from various companies with quotes from 4 companies. Decided to go with Select. I have not used the warranty yet, so that remains to be seen but I am optimistic. However, Alan was a good start with regard to his demeanor and approach.

I had the pleasure to work with Kevin ** from Select Home Warranty. Mr. ** conducted himself in a professional manner, explained the warranty thoroughly, and was a pleasure to work with. I look forward to working with Mr. ** during my time at Select Home Warranty.

Isaac was very helpful and got us the best deal around. He was very nice and thoughtful, wouldn’t let us get off the phone unless we were completely satisfied. Will definitely be recommending to other people.

Salesperson was very polite, informative and friendly. He was able to answer my questions clearly. This is my first time using a service contract so I had many questions. Did review other service companies but this seemed the best. He explained in detail how the plan would operate and be best used for my appliances. I did look at consumer reviews that were very good and did like the emergency service availability. Look forward to using this warranty service when needed.

The representative I spoke with was both informative and articulate. I have not used the team of service personnel yet so I don't have an opinion to offer in that regard. The price I was quoted was around a 20% savings over my last stated quote from another company. I am hopeful that the level of customer service concerning any needed repairs will be comparable to that of the initial contact with customer service.

I just bought the warranty so I cannot really tell how it will pay off, but as of now it all seems like a great deal. The agent did a good job in explaining the warranty. I already recommended this to one of my friend, waiting for them to sign up. The only downside I saw was that the agent was a little pushy in getting the deal done. But then the deal was good enough for me to lock for three years.

My experience with Select was a very positive one. Wanted info on home warranty and that is what I got. I understood what Select platinum warranty covered. Fred explained everything and wanted to help get the best deal for me. I feel I received a decent deal with a company I can trust dealing with. I was happy with everything being presented upfront. I received my policy in the promised time period. Everything was in order with no surprises.

Being a new customer all I can tell you about is how well we were handled on the call. Can't remember the name but he explained everything well and we were offered to buy yearly with an additional two months free or monthly at a reduced cost with a promotional fee. We were allowed to ask question in which we had several. He answered kindly and he was very patient. If your service is as good as the customer care was I'd recommend you to anyone.

I called for an air conditioner tech for a Saturday appointment. The 2nd company wouldn’t return calls to schedule an appointment until I complained & asked for a new company. They came out late Saturday evening & said I needed a new AC. Took a week for them to send in diagnosis & then SHW wanted more & they would never call SHW or me back! I finally had a co worker come out after 3 weeks!! My compressor stopped working on Saturday of the Labor Day Weekend.

Signing up was a breeze. I did the first part online, which took no time at all, then was called immediately by a friendly representative with the company. The information laid out online is great. Everything was listed out with prices, so there weren’t any surprise charges. Very friendly and incredibly efficient, with a great explanation of coverage plans and prices. I liked that there was no pressure with any of the plans or coverage options either. Would certainly recommend to others based on that alone. The company also had great reviews online at other websites, which was very reassuring.

The associate was friendly and had valid information about the company and how it could help me. He also lead me to get the best value for my money. He review the policy and all that it covered. He used my information to fit me into the perfect coverage and I left with all questions answered. I have had several other companies and your associate was the nicest because most are really pushy with no valid information. I really felt like I was a valued customer and not just a number.

Daniel ** did an awesome job in answering my questions and helping me through this process. He was very knowledgeable and patient with me as I had several questions for him. I liked the product that was offered. There was no pressure to purchase the plan and no matter how repetitive or stupid of a question I asked Daniel he eased my mind. I would definitely recommend this to a friend. I have already told my parents about this purchase and encouraged them to look at your website and read more about what your company offers.

I called today September 3, 2018 because I was inquiring about a Home Warranty program & I spoke to Sam. Sam was very professional & helpful. He answered all my questions & was able to provide me with all the information I needed. My husband & I were very pleased with his assistance because he was listening attentively & then realized we could qualify for the senior's program based on the fact that we were older than 52 & we owned our home less than 1 year.

Kevin was very knowledgeable and helpful about the way the warranty works and what it covered and he answered all of my questions about the warranty to my satisfaction. I would recommend this company to anyone that wants a home warranty and the person (Kevin) that we spoke with was very friendly and was knowledgeable about everything we asked about. I would recommend to anyone looking for a home warranty to consider this company. As I said Kevin was knowledgeable about the product and friendly and had No problems answering any of our questions without hesitation. I am confident that I will be very satisfied with this company.

Rep Bruce explained and clarified to subscribe policy. Hoping good service with what he mentioned and what it is covers. Good pricing compare to other competitors. Bruce did a good job. You can cancel any time, you have limited amount for AC Freon charge covers with repairs. Also, you only pay service call fee and rest is cover for unlimited service with annual limit -- For example, it will cover up to 14k annually for all your cover items. In addition it is prorated. Only con is you need to pre-pay.

I was pleasantly surprised at the great deal I received as well as the knowledge of the person helping me. Talking to him made me comfortable and the price and service provided was much better than all of the other companies I have looked into. Knowing that I have 6 full years now of service with only 45.00 per service call makes me happy. This gives me peace of mind knowing I am covered and I do not have to worry. I like that this is transferable as well to a new address or if I sell my home. I am looking forward to many years with your company. Many years of not worrying.

Abraham answered all of my questions. I had many to ask. He was very patient and understanding. I was surprised anyone would be picking up their phone on a Sunday night. I called another company and I had to leave a messege. Let's just hope his answers were truthful and the service people are as helpful as he was. I am always worried about what is said over the phone and what is actually in writing. Will update if I need to use the services. If the services are as great as his customer service, then it should be great!

Kevin ** is a great representative of this company. I had questions after reading my policy. So I had a question after signing up for my warranty. I left him a voicemail and to my surprise he called this morning clarifying my policy for me. I'm amazed by the quick response especially on a holiday. I'm so happy I chose SHW. I recommend this company to my family and friends. I am looking forward to working with Kevin and SHW for many years to come!

Alan was very easy to talk with and knowledge. There was no pressure to purchase the warranty unlike other companies. Thanks Alan for having all the answers and describing the warranty. This seems like a quality product that will provide months of protection. I rest easy knowing that I am covered. The monthly fee is very reasonable and if needed the service fee is minimal. All these things are important. The coverage for the appliances and the systems is more than adequate.

Agent was very helpful and informative. Tried to get me to sign up for multi-year program, but did take no for an answer after several attempts. I initially didn't realize that I wasn't speaking with a Sears home warranty program. I didn't notice that it was an ad when I googled Sears, but was glad. I did call Sears after this call and they were considerably more expensive so I was glad that I didn't call them first!

Home Warranty Sign-up Process was easy. I had to call and confirm repair vs. replace process and they confirmed it was also a replace policy and not just repair. The Agent also communicated that the policy was transferrable as we were buying this for a home we were selling. They did try to upsell me to a longer policy, but we were not interested as this was for a home we were selling. The $125 deductible was a little steep, but they indicated for a higher price we could lower the deductible to $60, which we chose not to do.

Garbage disposal unit is not working. Select Home gave a hundred dollars (100$) to reimburse me for repairs. The representative was very helpful and easy to talk to. But the one hundred dollars are not enough to replace the unit which is priced around a hundred and fifty dollars at minimum. I had hoped they would cover more, however the hundred dollars are better than not having anything at all. In addition the email I got was not clear about if I do not hire a handyman and do the work myself will they still reimburse me. I will need some clarification. All that being said, I finish by saying that Select Home Warranty is a good company to deal with and if you need a technician to come out for anything then they work with really good technicians and good companies that offer these kinds of services.

Richard ** was extremely knowledgeable, patient, and flexible. Together we were able to build an exceptional home warranty policy for my property. Based on my exceptional customer service experience today, I can see why Select is rated #1 in the industry. I immediately received my policy binder via email along with Richard's contact information as he will now be my point of contact. He has been with Select for nine years and I look forward to working with him in the future.

I didn't realize that my plan didn't activate til next month and they were very kind on the line. When I was on the phone with the person earlier they were very patient as I was telling them the problem. The only thing I would recommend is that they know more about the company. They couldn't answer my question. I wasn't sure when they came out if they would fix the problem or I would have to pay another sixty to pay. I couldn't remember.

The salesman that help me was super. Great attitude, friendly voice and nice to talk to. Everyone needs to be like that. Keep up the good work Adam **. My first time doing business with this company. I had a great experience. I will mention to others. Keep Adam ** good salesman. He deserves ten stars not five. I am glad this company can take care of lot home things. Instead of calling different business this company is better. I am glad this company is around. I should have did this long time ago. I been here since 1989 long time. Glad this company do business in Little Rock that great.

Select Home Warranty's rates are more than fair. I chose the platinum package which provides greater coverage than I initially seeking for my home. In fact, I compared various home warranty companies and found their offer to be the best. Their highest package was cheaper and better than their competitors lowest package. The representative, Daniel, was very kind and helpful. He wasn't pushy like many annoying salesman and patiently answered my questions. I will most likely purchase an additional policy for my rental property.

Representative was polite and courteous. Call was short and to the point. I don't care for pushy sales calls and they let me know my payment options and no hard sell. Appreciate the quick callback so I have peace if mind in case something does happen. I purchased an older unit and not sure of the age of mechanicals or appliances. All seem to be in good working order at the moment but good to know I have the help if and when needed.

The company was professional and courteous. They were not high pressure and presented alternatives. They listened to my requirements and created a policy that fit for me. I would recommend this company.

We had water running down the wall in the basement and determined it was coming from the master bathroom shower. I filed a claim online and it said they would get back to me shortly. Almost 12 hours later, I had not received an email or any contact from them. I called and was told that it wasn’t complete. I filled out every blank in the online form. They made no effort whatsoever, via phone or email, to contact me for the additional information they needed. The representative then asked me if I had checked for a clogged drain. Apparently, water running down the walls didn’t click as not being clogged. So far, worst company ever.

My experience with customer service representative was very good, he has offered me additional discounts for my current plan. He has also given me options to select additional coverages that are offered during the promotion period which are free of charge. I added all the coverage and still my price was less than what I would have paid online. Using the customer service to buy the plan saved me lot of money or else would have paid more money every year. Also got the rate lock which was offered, so that I do not need to worry about price going up every year.

I recently purchased your company for my home warranty on both main house and casita which they call it pool house. My rep Sol was awesome and professional. I have not to put a claim in. However, Sol assured me that they are nothing like American Shield company which I have left them. So I am looking forward to working with them. I wish I had more money to take the outstanding deal they have for 3 yrs warranty. Oh well, any issues or dissatisfaction I will report. Thank You.

The representative was very helpful and knowledgeable. He was very thorough and explained everything well. When I explained that I was not very computer literate and asked if he could send me a hard copy of the policy, he very politely explained that this was a "green" company so he would need to send it to me via e-mail. He was quick to answer all my questions and provided a callback number in the event that I had more questions.

Fred ** was the person who called me in response to my inquiry about switching warranty companies. He was persistent but not overbearing. He explained my options and the special offer well. The deal was enough for me to want to switch companies. Time will tell about whether I've made a good decision or not, although I hope to not have to use the company's service at very much.

I misunderstood the policyholder agreement since it seemed to be lost in the mail. Since that time I have been trying to wrap my head around the very brief explanations I have gotten from Kevin ** via email. There was no claim honored as the policy has not been in effect for 30 days. I bought the policy on August 14. It is for 14 months. I am pleased with the policy but unable to adequately communicate with the only contact I seem to have at the present moment. He did a good job selling the policy but he must not be the right person to service my questions.

The details of the home warranty coverage were explained clearly so that I wasn't confused. All questions that I had about coverage and claim payments were answered clearly and professionally. We even worked together to get extra discounts on my premium and claim payments for extended coverage, with 6 months of free coverage. Information regarding my plan was communicated quickly through email, with accurate information based on what we discussed over the phone. I would definitely recommend to a friend.

After doing research on the company, I went online and enrolled. Then, today they called to confirm it was really me that enrolled. Which as a retired Law Enforcement Officer, it was nice to see they were concerned about fraud. After speaking with the gentleman, we signed up for additional 3 year package. Lowered our rate, and the service fee. I hope that if we have any claims that they go as professionally and easy as enrolling. Some companies try to put "band aides" on broken things instead of replacing them from the start. I hope this is NOT that KIND of company. We will see.

I signed for Select Home Warranty back in December 2017. After having a small roof leak that was never resolved by the hack contractor they hired and then a fridge that was not fixed after 4 months of waiting, calling, complaining, I decided to cancel my warranty. They then charged me $1000 in fees and charges for my 9 months with them and them not fixing anything!

All I can say is RUN!!! The sales guys will tell you anything you want to hear to make their home warranty program seem like it’s just the thing you need. READ THE FINE PRINT AND THE TERMS AND CONDITIONS on their website. I truly almost feel like I could cry after dealing with them for the past 3 days. Here a summary of what happened. After reviewing their policy for two days I decided I didn’t like it and wanted to cancel, because everything they promised over the phone was not in the policy they sent me. Ron said “we have what we talked about over the phone in our system and so nothing to worry about when you have a problem”. Yeah right; One lie after another as one would promise one thing and another promised me the moon just about. The head manager told me,”I charge what I wanted as a cancellation fee and there was nothing I could do about it.”

I contacted Select Home Warranty and explained the issue that I was having with my A/C unit. The Select Home Warranty representative was knowledgeable and very helpful. He provided detailed information of what to expect throughout the process; additionally, he informed me of what to do if the contractor did not contact me. The representative provided me a contractor in my local area. To my surprise, the contractor arrived within 48 hours later and repaired my A/C unit.

Came out and got it fixed. Wish it didn’t take 3 days but glad to have AC back. Would recommend this company for home warranty in the future. Prices are lower than most others in the area. They also make it easy for you to get someone else out there. As long as it is under 100.00 they will do a fast approval for you. You typically don’t have to wait on hold for very long either and you can submit claims online.

I have a wet spots in one of the rooms in my home... Not sure what the problem, however, Select has just informed me it must be a condensation leak from my air conditioner. I have no clue where to go from here... I was not aware Select does not cover a problem such as this. However, they did email the section of the policy that states condensation leaks aren't covered under the policy... I'm not happy at all with this, however, when I had spoken initially to a representative, he expressed to me, anything goes wrong with my HVAC or roof, I'm fully covered!

Information was provided over the phone, answered all of my questions efficiently and quickly, great coverage options. Although we opted to not take three year discount it was great value. Explanations were helpful and we were able to decide which options to choose with the help of salesman. This was a great experience for us. We have recommended to family. My sister has also purchased Select Home insurance and was also very happy with the customer service she received.

It was great speaking with Home Warranty about the benefits of their program and learning about the many options for tailoring the plan to our needs. We did some research and learned that home warranties are becoming the norm. We are glad to come on board. We also love the transferability of the plan to a new home or a new home buyer. The fact that we can include the roof, septic system and AC system is a great revelation because we were under the impression those could not be covered by any plans. The service cal fee of $75 is fair and reasonable. We now have peace of mind that we are protected.

I have not had the chance to use their service for repairs but their customer service in explaining the contract and what I would get was great! They were also good at answering all my questions. If their service incorporates everything that they said it would my home should be fully covered and we have no worries!

Kevin ** provided superb service with explanations and responsive support for my questions about coverage, optional add-ons, duration of contract and discounts available. The discussion about sequencing new coverage at the end of my current contract with another provider was quite helpful. He was very friendly and thorough. Five Stars! The website was also quite useful, especially the Terms and Conditions listing (don't we all love the lawyers?). I am looking forward to an excellent relationship with Select Home Warranty.

I had a bad experience the first time I connected with Select warranty because of bad customer service from one of the agents, so I cancelled my contract the same day I enrolled. However, I had a call from Ely, one of the supervisors who followed up and explained my inquiries. I told him I will call him if I change my mind. After a month I decided to then give Select warranty a chance. Ely always responded to my inquiries. With that I re-enrolled. Customer service is very important, and customers want to feel taken care of otherwise you can be the best company but have poor customer service you can lose your clients. I give 5 star for this but I have not tried the service yet.

I was annoyed at first because David left two voicemail messages, an email and then called again! But it all worked out. I think I got an ok price and just hope I get good service from Select Home Warranty should I need it. David got the sale so he did a good job. So fingers crossed I don't ever need the coverage I bought! But I'll sleep better at night knowing I have it.

My experience was excellent. Richard **, my contact, was very helpful and easy to work with. He answered all my questions. I signed up for 5 years, paid in advance and got an additional year free. So far my experience has been excellent. I have had negative experiences with other home warranty companies. I am hopeful SHW will be better. Price was excellent. Coverages are exactly what I need. I am looking for service. I like that I can call Richard ** to get help if I need it.

I signed up with Select Home Warranty for the Platinum Care plan with Alan **. I had a good experience in purchasing the plan and it hopefully will service all my warranty needs of my appliances during my contract. This plan seems to be a very comprehensive plan as well. The price for the coverage also seems to be a fair value too. It gives you a sense of relief to know that your house has home repair coverage.

Misleading and aggressive marketing; terrible customer service. When called for a claim, no email communication of any kind to let me know that the claim did not go through. If I did not call them again to check the status, I would not have known about it and would have spent several days waiting for someone to show up for repairs. The marketing guy mentioned a 30 day trial for complete satisfaction, but forgot to mention I can't file a claim within the first 30 days. How am I supposed to try out the policy without filing a claim. Writing this as while I am getting transferred to the "correct" cancellation department for the fifth time. Imagine if you have a real issue at home and this company is trying to help address it :). Good luck!!!

Fast and friendly service, they have lots of options to choose from, and no pressure to buy. I would recommend calling them for a first time home owner, or if you never have had one before this company will help you out with the correct warranty for your needs, and for your budget. They will give you peace of mind, and save you money in the long run. Call or go online and they will call you, and work with you.

The salesperson approach was relentless, but warm, and down to earth. He answered every question I had without the addition salesmen pitch. He seemed trustworthy enough to surrender my hard earned money to without wondering if I’m getting ripped off. He was very patient with me for I was trying to multitask while on the phone with him. It took me longer than I’d anticipated to make a decision to accept the program; I believe most people would have tried to rush me into a decision but he did not.

We are off to a good start. Fred was very helpful and explained everything. Right now your rating is high but I need to go over the policy details. My main concern is that other companies have told me Select denies too many claims. Fred assured me I would be satisfied with Select so hopefully I won’t need to ask for a full refund. Thanks. After reviewing the policy I’m sure I will have questions to ask, at that time I will be able to Select a proper rating.

We contacted you about differences in your policy compared to other companies. We were satisfied with your changes and accepted the revised policy. We were changing from a Sears policy because they were more expensive and we afraid they would go out of business and we would lose our money. As long as your company lives up to the promises we will continue with your company.

Im not one to write reviews, this is my first but after a purchase of a new home we had a water leak in the master bathroom that leaked into our dining room. First off they sent out a horrible plumbing company that was there 5 minutes and said it was the handle of the shower when it was a crack in the floor. We had to pay them $75 for nothing. They were there just to collect a check with no intention of fixing anything. Select Home Warranty did not cover a single thing in our claim. They said they weren't responsible for residual damage. We had a second company come out and find the root cause of the leak and paid out of pocket again. Then when we went to cancel the policy after a month of back and forth calls, they charged us an additional $75 cancellation fee. They give you the run around so they don't have to pay anything, send the worst contractors out possible, and then don't take any responsibility for it. Worst experience ever with a company.

I am very pleased with the help I rec'd when I called to inquire about your home appliance insurance. Kevin ** was very informative and knew the answers to my questions and concerns. I did enroll on the phone because of his help and information. I would be willing to recommend your insurance to a friend.

After having a terrible experience with another home warranty service, I searched for some time to find a quality vendor and one that provides good customer service. I am very pleased to be joining this company and looking forward to NOT using them in the future... unless we have a need, and then get excellent customer service as they have promised to provide. This should be a much better experience that will make owning our home a little less stressful.

Adam was very knowledgeable about the product and he provided big help by explaining the coverage. He also offered better way on how to save, he explained the difference of the plan coverage and what are the extras that will be included with it. He explained everything in a way that will help you make a decision right away and buy the product. As person, just by talking to him. He was very accommodating and you know he enjoys his job.

I had an overall good experience in purchasing a home warranty with Select Home Warranty. The customer service representative was very helpful and with the extra incentives that were offered I felt that their price was very competitive compared to other home warranty companies. I sought out online reviews before making a decision on which home warranty company to purchase a policy through and the reviews of Select Home Warranty were helpful in making my choice.

Coverage options were good, Gold Plan met my needs. Discounts and promotions were great. I enrolled on the spot. I found Zachery was well informed, he offered the special promotions and assurred me the customer service and coverages were among the best in the industry. Upon review of the coverage in the policy, I am pleased with my choice of Select Home Warranty company. I would definitely recommend this company to my friends and family.

I was online to set up my home warranty and then I received a phone call from them right away. He was very helpful in my questions and it didn't take long at all, real fast and easy process. Thank you for your prompt attention.

Submitted a claim for non-working garbage disposal. It was handled quickly. Customer service was friendly. Since garbage disposal are in the non repairable category, we were offered Seventy Five dollars ($75) to purchase a new comparable disposal installation. Labor not covered. However, the exact same disposal cost $98.96 new (before taxes) from 3 different retailers. We understand not covering labor since we have a forty five $45 deductible. But not covering the full cost of the same disposal is beyond my understanding.

We had a problem with our air conditioner right before the holiday weekend. I never thought that within a few hours I would have someone contacting me to arrange an appointment for that day. Long story short, in less than 36 hours our air conditioner was up and running. Just in time for the arrival of our family and friends. The irony is that our parents kept complaining. The house was “too cold”! I don’t usually write reviews however, I was So impressed and grateful for such a positive experience, I had to share. Thank you!!!

I purchased Select Home Warranty for a year from this company. When I needed help I called them. They asked me to hire a plumber who charges less than $100. If his charge is more then he has to call for approval. I could not find any plumber in Twin Cities area who will call for approval. They straightway refused service. This company sells warranty service without any service providers. They do not even call back when asked several times. They are only pleasant when they want to sell the service just like any scammers. I WOULD NOT RECOMMEND TO PURCHASE ANY WARRANTY SERVICE FROM THIS COMPANY.

This company likes to low ball other companies, but beware, you get what you pay for. On the first call after three months of coverage, I was given a company that sent a invoice and said I had to pay my service fee before they would come out. I paid and my technician showed up 5 hours late, no equipment and promised to come back. He was a no-show and his phone was not accepting incoming calls. Called Select to notify of no service and was told another company would handle me. They never called and when I called them, they had no idea of my location and never called back.

I contacted Select Home Warranty to service my AC and they dispatch a technician who doesn't service ACs. After 2 days of not having AC service I was authorized to call my own technician. I did and my technician performed the repair, but that is a big NO from Select Home Warranty. They were expecting my technician to call them to authorize the work even though they had no contact to each other.

DO NOT Purchase this warranty. Most Contractors do not want to do business with them. They do not pay them and do not hire your own thinking you get reimbursed. They are full of excuses for not paying. Recently, I had my refrigerator repair case opened and it has been almost two weeks they are still trying to find a contractor who honors their request. The claim process time is ridiculously long and frustrating. I have made five calls trying to resolve this issue with no resolution. My next move is taking my complaint to the Attorney General and Consumer Protection to file a claim for not meeting their obligation. Horrible people to deal with...

I had a very pleasant conversation with Travis and ended up buying the warranty. He was very accommodating and, being on a budget, I believe we are getting a great value for our money. Although, we obviously do not want anything to go wrong in our home, it is good to feel secure that things will be taken care of without a ton of out of pocket expense. We look forward to doing business with Select Home Warranty.

I spoke with David who helped me pick out a plan best for coverage over my home. He answered my questions in detail as well he went over multiple year contracts. I went with the multiple year contract as it made sense to get more for the money and the price was unbelievable. I had a previous home warranty which wasn't good taking care of emergency situations nor responding at a reasonable time. Thank you for making sure that I selected a great company to trust with home warranty coverage & I know I will love being with this company to cover my home claims as needed.

My husband and I called a few companies inquiring different home warranty plans. Select home staff was very friendly and helpful. We had many questions and they took their time, answered each and every one of my questions and helped me pick the package that best meet the needs of our family. At first, we were unsure about purchasing a home warranty package, but now we feel at ease and have no worries. Thank you!!!

The peace of mind I acquired today knowing I have covered my homes systems is monumental!!! David was so very helpful with my best interest in mind! I will definitely be recommending to my family and friends! Just like an insurance policy for yourself your home is your biggest asset and it should be protected as well. Thank you so very much! With all of life's uncertainties this warranty is the best value and service coming first in this company.

Very polite. It was not pushy And answered all my questions. The policy seems like a good deal. I’m sure the new owners of my house will be happy to know they are covered. All appliances are covered. They also have a 14 month term. I told them about it already and they are very happy about it. We close on Friday.

Alan was just great in helping us make this choice in Home Warranty service. He was so very patient with us as we had lots of questions. I think he gave us a great offer and while we hope never to use this coverage - it does provide peace of mind. After reading many reviews from satisfied customers we jumped on the offers. We would certainly recommend to our kids and friends. Since you can never know when something merging might fail - we will sleep better knowing that someone out there is ready to help when the need does arise.

Zachary was very helpful in answering my questions. He also assured me that no maintenance records would be required and that the service call fee would be $60 per call. He also assured me that the service call time would be prompt and if the appliance couldn't be repaired, it would be replaced. I would also get two additional months of service after a waiting period of one month. If for any reason I was not satisfied with the plan, I would receive a pro rata refund.

Thank you Mr. **, very friendly and knowledgeable about services offered. I was calling around to compare prices and was very satisfied with pricing and customer service. Called another company and customer service rep was very rude. That told me how important I was to him as a customer. Thank you again. I look forward to a long business relationship with your company. I was able to get exactly what I was looking for as far as coverage.

Sam ** was very helpful in answering all my questions and getting me a great deal. I hope the great experience will continue as the years go on and I hope the service side of the business is just as pain free and easy as the sales side. All I can review on right now is what I have experienced so far, so far so good and that is all I can say for now.

Kevin ** was my customer service representative and was very friendly and accommodating. When things weren’t working exactly how I could make them work he found other options to offer me. He also gave me time to call my husband to get his opinion also while he waited on the line. The values seems great. I was able to get a couple free months. So when we need to use the service hopefully that service is also good.

I was very pleased with the representative that I worked with. He worked out all the discounts that were available to me and was very easy to work with. This was one of the first times that I set up a home warranty system on my new house and I'm very pleased and how it went and hope that it'll all work out and to my advantage. The representative was easy to talk to and definitely let me know everything that was available to me at this time. I will update a new review once I've used the service.

The person I talked to was very nice and helpful. They took care of what I needed within just a few minutes. They sent me a copy of my warranty in an email that I did not get when I ordered it. They was very nice and helpful. I could tell that they knew their job very well. Thank you very much.

Great service and I am looking forward to activation of the policy. Your representative was very professional and they answered all my questions. I would highly recommend your service my friends and family members. It was a pleasure to talk to your representative and if I have any further questions I will call. I did get a pop up promotional that said I could get $200.00 off when I sign up. Does that include my recent sign up?

Not certain how well pump was explained. The man was nice enough. Just seemed to be in a hurry. I do hope I will not have to use it but if I do I hope he was telling the truth about 6 to 8 hours to arrive at my home.

Haven’t had to use service yet but the representative I purchased from was nice and helpful. This is the first home warranty I have purchased so I was skeptical because I’ve heard of bad experiences from other people. I got extra months of coverage for purchasing another year so that seemed like a good deal. I will see how this contract works out but at least I know my major appliances are covered if anything should happen.

This was my second experience with the company. The communication with the contractor could have been better and there was a hiccup with updating my claim in the system with emails received confirming technician. I had to call a couple of more times than I would have liked to get scheduling done. With that said the approval process was swift and painless. The job done was satisfactory and the technician was knowledgeable for the task.

The rep I spoke to was quick, efficient and made the whole set up process easy. He thoroughly and kindly answered all of my questions. I love that I was dealing with someone that was NOT from an overseas call center and was respectful of my time. He offered but did not pressure me into extra options, which I appreciated very much! I trust the service throughout our warranty period will be as excellent as this.

Adam was extremely helpful and was able to add our above ground spa as an addendum. Some of the other big name warranty companies will only cover built in spas. We were happy with the pricing. Adam offered us a great deal with their Labor Day specials. One thing they should change, however, is the ability to read the full contract, with all its fine print, before you purchase. Since I charged my premium on a credit card I wasn’t concerned about the purchase prior to reading full contract because my credit card company would dispute the charge if the contract differed from the verbal contract info Adam shared. I’ll review again when and if we ever need a repair. Thank you.

Rep was very friendly and helpful and explained everything and the savings that you all have Got me great savings and coverage. I will definitely recommend this company to all my friends and family and I’m sure all your representatives like Richard are just as friendly and helpful. Thank you for your help and thank you for The great packages that you all have. I hope I don’t have to use you but I’m glad you’re there for when I do and I like the fact that you cover garage door openers and everything in there and you don’t need my mom which paid for the stuff for me to build. Have to contact you to have anything done like the other companies that we’ve had which were very good companies. I was recommended to you guys and I hope you are as good as what they claim.

When I first took out the policy I was told that things would be covered more than I have discovered. I would request all future customers read the very, very fine print before signing up. Thus far I have not received my dollar's worth. I'm disappointed to find out all the restrictions by Select. I paid $399.00 for the policy. The salesman made me feel as if the company paid for much issues of the home much more compared to other companies. It's sad we buy into these products only to find out it's in the interest of the company and not the customer. I had gone with Select as I had read the reviews online. I also had air conditioning problems with items not covered. I don't think Home Warranty companies are worth it in the long run. Others may have had better experiences.

I was interested in getting a home warranty. I called and Abraham answered all of my questions and was very nice. He let me know about keeping the warranty for years to come if I wanted it, and when I called and left a message he called me back. He let me know that I could contact him at any time if I had any questions. I now have peace of mind if anything breaks down It will be fixed.

The guy on the phone did a great job. The customer service associate was friendly and fast. I selected to subscribe to the service after my second call. I was referred and will refer people as well. Although I hope to not need to use the service, I feel much better having it. In the last year I replaced my garage door opener, repaired my refrigerator, air conditioner, and more. I should have had this a long time ago. This should give me a peace of mind going forward.

I would not have chosen Select Home Warranty if It was left up to the person I talked to last night at 855-267-3532. He was very pushy, rude, and kept trying to control the conversation such that I could not even ask a question. Then he put me on hold and left me so I hung up. But David ** called this morning. Was very nice and even called me back tonight so we could sign up. Based on David I am very happy.

I tried to get help from Select Home Warranty for my Clothes dryer that is covered under my warranty. The lady I talked to informed me that they couldn't find a repair company in my area, (I live in a major city) and I would have to find my own repair company to come to my home but before they could work on my dryer they had to call Select to get authorization to perform the work. The lady at Select wouldn't give the amount that they cover and I have to pay for the repair up front out of my own pocket then wait 30 BUSINESS days before they will reimburse me. What is the point of this warranty if I'm the one doing the work and paying the FULL price. Whenever I would ask a question to the lady at Select she would just repeat the same thing over and over. Extremely poor customer service!! Very disappointed in this company.

I was sold a contract by Nathan ** in January and my real concern, before agreeing to the contract, was what does it mean if Select depreciates an appliance, like a car; Nathan said not to worry that the clause in question is rarely used and most of the time when appliances can be repaired they are replaced. The first time I had to use Select was due to a faulty circuit board on our clothes washer. It took a while, and a number of calls, to find a repair company who came out, checked the washer, and said we needed a new motherboard and/or a new finger pad, and that they would have to get approval from Select. Select said no to the repairs (too expensive) and told us they would give us $150.00 towards the repair or towards a new washer. I have been trying to contact Nathan since the rejection of our claim for repairs on August 10, 2018.

Isaac was helpful and knowledgeable. He was friendly and guided me through the entire process flawlessly, although he was a little vague about the three free months I was promised last year. He said that it was figured into the rate? A recent call revealed that it did not expire until Oct. Please advise.

Richard was a delight today. He explained the services and even did a follow up call as requested. He made the 6 year agreement a value added... Over the one year! Now we Hope the entire 6 years is this friendly and Professional. Thank you for taking the time to explain everything and answer questions. We will be sure to share our recommendations with colleagues that are looking.

The salesperson was very helpful and answered all my questions. I will recommend them to my friends. I had a warranty with another company but Select saved me money and also offered more coverage. Definitely enjoyed my experience! I haven’t had to use them yet but I don’t expect anything less. Glad I decided to give them a call. Can’t beat saving money. The sales rep was very professional and his knowledge was a great help in helping me make the decision that I did.

David was extremely personable and explained all of my options to me. I didn't know how Home Warranties worked but I do now! I feel secure in knowing a surprise repair is not a problem and that I don't even have to find the Contractor. I am getting close to Semi Retirement and it is a comfort to know an unexpected repair will not be a financial hardship to me. I know a lot of people who could benefit from having a Home Warranty and I now have David's personal contact number to give to them. Three cheers for David!

Sam ** was professional, patiently answered all questions, explained in detail the policy and did not attempt to hard sell. I would recommend this warranty to friends and have already recommended to our daughter who will not renew their policy with the current company but will likely change to this warranty service based on my experience today. I appreciate the time he took to make sure that I understood and did not try to convince me to do more than we could afford.

I was good with service I received and comments from the supervisor. The next time call in a work order I will know exactly what is covered in my policy. I ask for a copy of my policy to be emailed to me and I received it very quickly. I was please with the respond time it took. I will continue to stay with you as my company. I hope we have better communication in the future. I have no regrets on my choice for home warranty. I will recommend you to other customer to purchase home warranty. Thanks and continue to a great job servicing home across the states.

The sales rep was very knowledgeable and explained all program options in great detail and looked at other options to save us money. There are multiple programs to chose from. We decided on the one year but the three and five year options sounded very attractive. It was a very easy process overall. We are looking forward to working with Select Home Warranty in the next year and hope the service is as good as our initial impression.

As most warranty companies try to squirm their way out of NOT covering home problems and charging $100.00 or higher for claim responses Select is always there to support claims and charge the lowest by far claim charges. Even the A/C Technician they sent to our home for a service claim had nothing but praise for Select Home on settling claims and he had worked for most of the others like Old Dominion (the worst!).

I had to cancel the warranty after registering for the policy in 1 week as I read their contract fully. First time when I called, I was transferred to three reps and I had to repeat the same details of policy. I told them to cancel and they do hard sell and kind of speak non stop without listening to us. They said they will cancel that time and hung up. As I didn’t receive any email on cancellation, I emailed them to ask status and they had me call them to inquire the status. Called again and they said they see it canceled, but didn’t receive any email still. Next day I emailed again to get confirmation and refund status, they said to call again and I called. They said they don’t see it canceled! What!

I'll keep it brief. Dishwasher not cleaning dishes. Service guy comes out $75 service fee as expected. Tells me it’s not cost effective to fix. Now has been over two weeks since his visit, have not heard from SHW. I emailed them then called the number they emailed back and was told they depreciated the washer and are giving me $125 to replace it. So in the end they've granted me $50 whole dollars to replace my machine. Wow. I will not be renewing.

I spoke to David. He was great in explaining to me all the details of the policy, shared some great points and gave wonderful suggestions! David was very helpful and knowledgeable! I also had a lot of questions and he was very patient answering all of them to me in full details. I never had a Home Warranty before and being new in this subject, I was very scared to get myself into a bad situation. However, David made all my doubts disappear! I would greatly suggest using this company!

Adam did a excellent job. He answer all my questions in great detail, he why I selected, Select Home Warranty. I called other companies and they left some doubt with me. When Adam told me that I could get my own service person that was big with me. We live in a condo and we have our own service people. All the other company I called said that they will send someone out so I was please to hear that we can use our own service.

Called your number to get info on your Home Warranty Contracts. Was very pleased with the info I was given. I already have a Home Service Contract but wanted to change and I was told it would take 30 days so I went ahead and signed up and will cancel the old one in 30 days. Thank you and thank you to Jonathan for helping me. I am very glad I called because Your price is about the same but service charge is cheaper.

Nice professional job. Answered my questions, did a good job of not sounding like he was reading a scripted message. "Free formed" when appropriate. Corrected his mistake in a timely manner on same day. Followed up with an apology and fresh updated contract as I had requested. Answered all my questions and answered a few I did not ask. Nice options, sounds like you folks have been doing focus groups on what to offer in your various packages. While keeping it down to just three plans is excellent basics in Sales Presentations. Your website is informative but not overwhelming. Thanks for providing your prospects/customers a person who speaks English as their FIRST language. Even if Alan has that "New Jersey accent" he slowed down enough for this southern boy to understand him and got the sale :-).

I was very pleased with the level of customer service I received from Sam **. He explained the warranty coverage in detail and answered all my questions fully. I had specific questions relative to the coverage for home systems and Sam answered those questions well. We have used other home warranties previously and have been mostly satisfied but I believe we will be even more satisfied with the Select Home Warranty plan we purchased. I would strongly recommend Select Home Warranty.

I had a good meeting on the phone with the sales rep. He called me while I was filling out an application online. He explained how the contract worked and offered several plans to me. He was very knowledgeable about the company and made me an offer I could not refuse. Thank you. I don't remember his name but he was very good.

The Select Home Warranty sign up process was painless. The Select Home Warranty representative was helpful and professional during the entire sign-up process. The Select Home representative was very knowledgeable and honest about the Select Home Warranty product and features. Pricing was competitive with similar home warranty offerings. The current sign-up incentives and incentives and coupons and discounts offered by Select Home Warranty all added up to be meaningful.

On 8/27/18, I called David to add additional coverage to my warranty plan. After reading the original coverage on the plan, I was surprised to learn that you also covered septic systems. We have a septic system and decided to add that to our coverage. We also have a stand alone freezer and wanted to add that to the coverage. David was very helpful. He was able to determine the additional cost for the extra coverage while I was on the phone and we made arrangements for immediate payment by credit card. He forwarded the new policy to me by email and my new policy will go into effect on 9/9/18. I am looking forward to having the coverage.

I have been searching for a quality home warranty for a while now looking at pricing, coverage and other things. I found Select Home Warranty to be above average in all pertinent costs vs. coverage. I was very happy with this purchase and look forward to having a long relationship with them as well as a peace of mind that I can depend on. Thank you for your courteous and friendly help in selecting my coverage!

I purchased a new home and did not know what I was going to do after the manufacturer's warranty was no longer valid on appliances and home systems. Select Home Warranty was able to give me peace of mind with great service, fast responses to questions and or situations and easy to understand agreements. No double talk or confusing wording in the written agreement. The limited times I needed to call on them was a professional experience.

I am a single family homeowner. I have been researching home warranties for several month. I have frequently received harassing calls or emails following the initial conversation from other companies. The salesperson was courteous, not forceful. He kindly recommending additional ways to save money. I greatly appreciated the manner he handled the phone a call. I would strongly recommend this company to family and friends. A great value, and worry free the future for my family.

I have been a customer with another home warranty company for a while and they have become unreasonably expensive even though I used their service very little. I felt that the value is just not there, in addition for the few times when I called them, they did not have contractors in our area who can come to serve our heating unit. This year I decided not to renew with them. I look forward to a better service from Select Home Warranty.

Sol was excellent. I contacted the company and we had a bad connection. He called me back and we had a great conversation. He explained the policy and gave me an excellent price on the whole package. This included upgrades to cover my well, septic, pool and other stuff. He explained the details of the policy as well as details of the submission of the claims and he also told us about local companies that will be servicing our claims should the need arise. Overall it was a very pleasant and positive experience. I compared Select with American Home Shield and Choice Home Warranty. Select appeared to have excellent coverage and slightly cheaper rates for add on coverage.

So far, so good. Today I purchased a Home Owners Warranty. I bought a three and one half year plan, paid in full. I have a $45 service fee for each use and that is locked in for the duration, 42 months. I can only hope that they use reputable service companies for servicing. I would also expect prompt attention to my servicing needs. I did like the fact that the Warranty is Transferable and I would get a prorated refund should I decide to cancel my Warranty before the end of the 42 months.

Very good customer service, great value, great coupons, good service call price, I am happy I get a protection plan for my appliances at home, awesome promotions offered. Jonathan was really good at explaining everything and the way the plan works. They contacted me in the first 24 hours after signing up for the premium plan. I will for sure recommend it to all of our friends and neighbors and all of our family as well.

Customer service and signing up for a policy was easy. Great service and excellent knowledge. Customer Service Rep was very friendly and helpful. Hopefully if I have to file a claim it will be as seamless as the sign up process. I have heard nothing but good things about this company. My parents have been with them for years as well as my brother and his wife. After researching many other companies I chose to go with Select Home Warranty.

Just got a call Bruce who was very rude. Am asking him details and about some bad reviews. He rudely answers, "Don't know where you are getting them. People lie." I ask him specifics what is scenarios that aren't cover as I see reviews saying things were not covered. Tells me, "Read online what our policies are." I stated again, "I did but that is still not clear. I want scenarios and more detail." Said he is not going to waste 1 hour going on do's and don'ts. If this is how you treat potential new customers I can imagine how bad service will be. Told him, "Don't trust" and again rudely said, "Well then don't." If you don't want to sell then get another job. Customer service at its worst.

Very nice agent, gave me full details of everything, good service and left my mind at ease. I would highly recommend him. Isaac spent a lot of time with me on the phone, I forgot to ask him something and I called him and he called me right back, and I can cancel any time I want. I am at the stage in my life that I need a home warranty, I had one before and they were great.

Signed up for 6 yr warranty, a month later our AC went out, took 3 different contractors for someone to actually come out to diagnose, both compressor and condenser needs replacement, waited over a week and Select Home Warranty still won't replace, and will only cover half of repair cost of $750, which doesn't even make sense to repair vs. replace. At $750, that doesn't even help us cover the parts. The entire process was delayed and drawn out, the contractors used are unreliable, and we still don't have AC in a heat advisory for over a week now. Very disappointed with their practices and service. When I signed up for the warranty, I was told everything would be covered, easy and hassle free. I was lied to and it's very concerning how their sales tactics and services are used to prey on consumers.

The agent was very knowledgeable about the services and answered my questions. The process for registration was very quick and more offers were recommended by the agent such as the 3 and 5-year plans which sounded interesting but currently out of the budget. All in all, it was a very smooth process. Will definitely recommend this company to friends and family. The Value for the product offer is very reasonable and hopefully would not increase by much. The Agent explained the benefits of getting the longer plans to get a lower rate.

Received a call only minutes after applying for a quote. Received a good discount and only to minutes to complete. The quote was discounted by almost 40% and completed in record time. I have yet to submit a claim so I cannot comment on the service yet.

My experience with Sol ** in signing up with Select Warranty was superb. He was friendly and informative. Previously I have used American Home Shield and been most unhappy with their customer service and the tradespeople they use. I was thrilled to find a new home warranty company that offers everything I was looking for. As a topnotch customer service person Sol did not badmouth them at all, he only told me the benefits of Select Warranty which I really appreciated.

I spoke with Sam, he answered all my questions and did a great job easing some of my concerns. I haven't made a claim yet, but early customer service was excellent. They were consistent with their follow up. I was very impressed with the website simplicity and information that was communicated. I was also impressed with their winning of best in class for 2017 and 2018. I choose to purchase the premium care and it seemed to be the best value. They also seemed flexible with using your recommended vendor and contracts said 48 hrs someone will respond.

I received a callback within minutes after submitting my online inquiry. David ** with Select Home Warranty was very friendly, knowledgeable and answered all the various questions I had. He explained the different options thoroughly. We were allotted an allowance for the purchase of a home warranty and he was able to offer a plan for a longer service time than most companies. The plan covers everything we were looking for in a home warranty.

Easy walk through and simple explanation for multi-year warranty. I would recommend Select Home Warranty to anyone. Jon was my contact when I first called and he kept with the attention to detail to each question that I had concerning my first home warranty. Check back in 6 years to find out how this story ends.

I haven't had to call on your services. As I just now signed up for your services. But the representative was very nice and very outspoken and explained everything so that I understood everything about what your services are about. I will also let my family members know about your business. I know everyone needs help one time or another. I'm a widow and haven't anyone who can help me with anything in my home, if any of my appliances should stop working. Now I am happy to know that I have you all there should I need help. Thank you.