Select Home Warranty Reviews

Renewal call - He was pleasant on the phone and offered various alternative selections. Provided me with alternatives that would work. Overall positive experience. The telephone connection was not overly good but could hear him; and there was noise in the background which should be addressed.

I called to inquire about a home warranty for the home we recently purchased in Grand Junction, CO. I was expecting to get a one-year policy, but the discount for a multi-year policy was too good to pass up. Not only was the rate excellent, but the copay amount was also reduced. I definitely will recommend Select Home Warranty to others who are seeking protection for their home and appliances. Good job and thanks for the great service.

Abraham ** was amazing in all of his help and knowledge, thank you so much! Received a call from him, he was prompt and to the point not wasting any time matching my expectations with real numbers and allowed me to research the company. Very much appreciated! Looking forward to working with you in the future! Was stuck with a previous company that would give me appointments with various vendors that did not call nor show. Enough was enough, did my research and made sure to sign with a highly rated company.

A friend of our family recommended your company with high regard. He is so satisfied with your customer service, he has chosen to protect all of his properties. He is like a father to me, so of course I trust his wisdom! I plan on doing business with you now and in the future, and it’s all because of your company’s reputation and your rep, Nathan’s kind demeanor and product knowledge! I don’t anticipate having any problems with our home, but I feel secure knowing I have a quality home warranty product to protect me if the need should arise.

Customer rep provided different options and fair deal. Coverage is nice and will find out in the future. 3 years plan is better than 1year plan and you will extra 6 months free as well. If you are not satisfied you will get full money back. Award winning service since the past two years and will continue to use this service. Deductible is low if you compare with other companies. Make sure you get the best deal.

Experience was detailed and to the point and very affordable. Customer service was top of line and very efficient. All of the details were straightforward and paying was easy as well which made for a more pleasant experience. I will just repeat myself all over again. I liked that I was able to split my payments up and pay off my balance early. If I obtain more property, I am able to have them all serviced under this contract which is awesome.

I'm regretting the purchase of a 5 year plan and I've only had to use it twice. Each occasion required me to find my own service provider and MULTIPLE calls to Select Home Warranty. On one instance, SHW assigned me a contractor that didn't even service my area resulting in even more days that my kitchen was INOPERABLE. Additionally, not all "authorized" work was covered so the reimbursement check that I won't receive for what will be 2 months after the claim was filed won't even cover the costs that were initially discussed and "approved" by the approval department.

The customer service is great. The cash reimbursement approve for replacement in some claims have followed through without any problem. Feel like I can trust and have a peaceful mind. The technicians dispatched sometimes were not up to my expectations though. In one case the issue could not be completely fixed and I have to find a different service provider myself after getting approval. In another case the technician seemed overpriced and I ended up having to find a different service provider or replacing with a new unit with limited approval amount for reimbursement. Hope they could have better terms with their service vendor partners and provide better values in the future.

I worked with Zachary and he was super nice. I felt as if he truly cared about my situation with Sears. I signed both of my houses and the rate is far better than Sears. I'm hoping that they are better than Sears if I ever have need to use your services. I'm disabled and felt as if Zachary truly cared about us. Select even has free roof leak coverage and I was able to secure freon coverage as well. I wish that you had A/C maintenance at least once a year. It would be a plus so that keeping our A/C is kept working so no issues arise from lack of yearly service. The cost of routine maintenance can be high.

William ** was very helpful and took extra effort to make sure my questions were answered. He took extra effort to make sure my agreement was properly stated. He helped me understand the extended year option plans and calculated the savings I would realize. He reviewed several issues about the wording of the agreement and asked for help for the most complicated items, I am very satisfied with the help he provided for me. Thanks again!

I am very happy with Select Home Warranty. Bruce was very helpful in getting our policy started. I received an email and was contacted by Select instantly. I look forward to having coverage thanks to him. It seems we were given the best rate for platinum care and he also gave us free roof leak coverage. He also gave us many payment options with much flexibility. Thank you Select for being dependable and available on the market.

I had questions about adding options to my new contract # **. All my questions were answered in a professional manner. I did add the lighting and plumbing fixtures option. I am very pleased with how everything has been handled for a new contract. (I had a contract with another company for many years, but am cancelling that because I have not been happy with their service.) I would be glad to recommend this company to others.

Words cannot express how disappointed I am with Select Home Warranty. They have left me without heat in my home for almost 2 weeks in 30-40 degree weather. I spoke with numerous representatives and department supervisors. All representatives had thick accents and have been difficult to communicate with. They have sent me the contact information for 3 technicians and none of them have been able to provide me with service. When I called Select, they told me to find my own technician, but they couldn’t guarantee they would be able to reimburse me for the work. Their customer service and work is appalling. I would NOT recommend them to any homeowners.

This service was exactly what I was looking for at a great price. Getting a warranty that was able to cover all of the appliances and major systems in my house was simple and affordable. Customer service was great and I was able to set up my policy with ease. Would definitely recommend to people going through the same process and looking for a solid home warranty for their home. Super easy and effective way to get it done.

Zachary ** contacted me before I had a chance to complete the transaction online. I am disappointed with my current home warranty company and I am looking froward to working with someone new. Zachary answered all my questions and sold me a 5 year policy, plus a free 6th year to extend my savings and reduce my call out fees. I am optimistic that the service I received today will be the same service I receive, if I do have a claim. Although I spent more today than I wanted to, I feel the long term savings will be worth it.

The salesperson that I worked with took the time to explain various options that are available and did not pressure me into buying something that I am not interested. He understood my requirements and proactively did some work before I called him back. He also clearly explained the next step. The sales representative was really helpful, courteous and knowledgeable. I was shopping for a good deal and spoke to several other warranty companies. I never got a quote that is close to the one that I got from Select Home Warranty.

The Rep seems to be nice and helpful. The Policy seem like it will cover what I need. I had other home warranty coverages before this company and they didn’t cover what I needed. Seem like a good move. The Rep was able to lower my payment and have a good SERVICE CALL FEE of $45. Hopefully I can have a long relationship with Select Home Warranty. In the future, I wouldn’t mind referring this service to family and/or friends.

Thank you for offering me a fair affordable plan. I would like commend Mark for a professional sales pitch. He answered all my questions and very knowledgeable about the product in hand. I also want thank him for the follow up call without any pressure from him. He was polite and very cordial. After reviewing other plans on the net and reviewing Select Group I feel I got a fair and good home warranty considering the high cost of repairs and raising prices. Thank you for your time and patience.

I received a better yearly offer than Home Warranty of America was offering. The service rep helped explain things and my payment options and was somewhat pushy trying to get me to sign up for more years in advance, however I still have not received my contract after 2 emails and a phone call. So hope they come through soon. The coverage appears to be better, will see if it is the first time I call to use it. Not happy with current company that I have used.

I had a renewal with another company that seemed a bit too much for too little, so I did some shopping around. I am a new customer with Select Home Warranty and I must say, the onboarding process was very easy and honest from website to sale. I made an easy form request online, they called me in 90 seconds. I confirmed with the sales agent that they aren't specific what A/C unit you have or what parts it has. Everything is covered in my plan, and it's a great peace of mind to have everything protected for a competitively low price.

David ** was very good at explaining things & answering my questions... I'm so glad he offered the 3 yr offer to me so the rates do not increase next year or ever. I have experienced that with rates increasing on so many different things. I did not know anything like this existed until my grandmother mentioned it to me yesterday & I started checking into it... I hope it is worth the money!! I definitely would recommend it to someone to do.

My sales experience with William ** was very positive. He represented your company and product in a professional manner. Despite all my doubts with home warranty companies, he fully answered my concerns and did what he could to earn my business. I was so impressed that I referred two friends to your company.

This company has enough fine print to fill an entire book. Nothing is covered. My neighbor had the same issue with their water heater and American Home Shield warranty replaced their water heater. Select only covers $150 on heating and cooling items! 1 month later, I paid out of pocket for a new one and I am still waiting to be reimbursed my pathetic $150. The water heater cost $900! The next day, my AC was dripping from the overflow pipe. THEY DON'T COVER THAT EITHER! More out of pocket. AND, I can't cancel until they mail the check, which they keep pushing back the date. So, they want to bill me another month. THIS COMPANY IS A SHAM.

Easy process. Knowledgeable employees. It covered what I needed the sprinklers, the dryer, the refrigerator, the oven, the washer, the fans. It didn't take long to do the process. We have looked through a bunch of policies and none of them met our expectations. Select hopefully will meet our expectations. If something breaks I hope it gets fixed quick. I like the fact that I got 3 months free. I hope when I need something fixed it will get fixed quickly. I selected Select Home Warranty because of all the reviews.

I am a senior citizen with limited income. I have a home warranty for my condo with another company that I had been happy with but it became too expensive. I researched online and contacted Select Home Warranty. I spoke with Abraham. Abraham was courteous and took time to answer all my questions and address my concerns about cost. He assured me I would have the same coverage and recommended a couple different options which would keep costs affordable. I chose a three year plan I was able to pay for up front that was exactly what I was looking for. I felt very comfortable talking with Abraham and did not feel pressured in any way. I recommend contacting Select Home Warranty for your home.

Ron was very polite and helped me to resolve the issue I had. In my initial policy was stipulated that my service charge would be $125, something that was not disclosed at that time. Going back to your website I saw that you advertise your service charge at $60, something that didn't show when I bought your policy. Ron changed that reducing my service charge to $60. I really appreciate his help and the saving.

I didn't receive a copy of my policy until today (10-23-2018) even though I purchased the policy on 8/16/2018. I did not receive any notifications until I started looking into the policy today. I am quite disappointed currently. I hope if I need to use the policy that it is easier than getting a copy. If you could have a customer service rep contact me to discuss this problem in greater detail, I would appreciate it.

Excellent service. Abraham was very helpful and answered all my questions. I am switching companies and my decision was very easy after speaking with him. He did a great job and I recommend this company. He was very thorough and followed up an email and phone call. The many discounts I received also made my choice easy. If I have any more questions, Abraham assured me he would be available. Thank you for all of assistance. Great job.

Recently I had a claim with Select Home Warranty for a washing machine for a repair. The repair company that was sent out for the repair/consolation first showed up two hours after the 4-hour window they were supposed to be at my home so I sat at home for 6 hours waiting for the person to arrive with no phone call or information on being late. After the diagnosis was completed the technician was unable to supply a receipt for the work being done at that time and requested the $100 claim visit be paid in cash. The service technician spoke very limited English and we were only informed it was broken and don't use. At the time did not seem to be legitimate as we always receive a receipt when paying or what was the repair needed or proof of the visit.

Dryer not heating. Response was rapid. When we located a repairman he fixed it professionally and accurately, I couldn’t have been any more pleased with the work and professional action that my appliance was treated with. The value was great I am very pleased. The warranty is a great option for insuring your home is maintained at all times with efficient and effective coverage no matter what issue you are having in any part of your home. I feel overall the investment is well worth it for optimum protection of your home.

I received excellent service from Jeff at Select Home Warranty. He was friendly, professional and knowledgeable without being pushy. He laid out my options and allowed me to chose what was best for me. I appreciated Jeff allowing me to ask questions in order to make an informed decision about the plan that would be best for me. I am very pleased with the service I received and have already recommended Select Home Warranty to my co-workers and friends.

Was originally with AHS (American Home Shield) that got too expensive to afford. Plus the vendors AHS sent out were not reliable or never seemed to get to our residence on time if at all. You offer more coverage on a friendlier budget. Plus now you offer roof repair which is a plus. Your deductible stayed at $45 per service visit versus $75. You also offer three (3) different plans to choose which is a very nice feature.

I called about enrollment information and to check coverage. The representative I spoke with was polite and helpful. He was able to offer a further discount above the advertised online discount. I have not received the plan coverage info yet so we will see about that, but the call went well. He answered all of my questions and seemed to be very knowledgeable. I had a home warranty when I first bought the house that did not cover my area. I am hopeful this will all work out. I was assured a full refund if it does not meet my expectations.

Jeff did a very good job of explaining the warranty and what would be covered and what would not. I have some brand new items that are covered under the manufacturer's warranty so don't need coverage for them. He also made sure I understood the process involved in filing a claim. He really wanted to make sure that I got the coverage that was best for me. I feel that I did get that coverage.

I was online wanting to buy home warrant but had a lot of Questions. My phone rang and it was a customer rep by the name of Allan ** from Fl. He answer all my questions, help me set up my plan and now I am covered and happy. Thank you Allan. I will recommend Select Home Warranty to my friends. The price is right too one that I can afford. Selected Home is the way to go when you need your home, heating and cooling, also appliances fixed.

They were fast to respond, easy to get going. I was able to get everything set up in a single phone call. Exactly what I needed during the busy time of buying a home. I was able to get my sprinkler system and the second kitchen also included in the warranty for a small fee. I have not had to file a claim, but I am sure that process will be smooth if it is ever needed. My new home is a large ranch with 2 kitchens, jacuzzi tub, 2 and 1/2 car garage, 4 bathrooms, 3 bedrooms, 1 office, large finished basement with entertainment area. I could not have imagined buying a house without protecting it under the Select Home Warranty.

I found Jeff to be very cordial and very knowledgeable. He took his time and explained every option to me. He answered all of my questions and he also explained certain coverages that I wasn't sure about. After mentioning to him that we had a bad experience with another home warranty company, he assured me that Select Home Warranty would not treat us as the other company did. He also explained about the transferable policy in the even we were to sell our home or purchase another home. I hope when my husband looks over the policy he will be in agreement with me and that he will find the cost very reasonable.

I'm going through a divorce and needed a little extra reassurance for large household expenses and repairs. The signup process was affordable and the policy easy to understand. There were willing to work with me on draft dates and explaining coverage. While I haven't had to use their services the reviews elsewhere have get positive and that provides me with peace of mind. Jonathan was wonderful and incredibly helpful in answering all of my questions. Thank you.

Agent we spoken was knowledgeable and very helpful. He guided and explained the policy and answered all our questions. Hope the service will be same when we had any claims. For now it seems everything is ok. I explained about my HVAC and splits in basement. They said all of them will be covered and it's so nice of them. Agent informed us 45 will be the service fee for each claim and it is the cheapest in the market.

Every time I call, I am greeted with the utmost respect, and the customer service is awesome. I haven't had a chance to file a claim yet, because I have a thirty day waiting period. But that's cool. It give us peace of mind that we will have all major appliances, spa, and pool covered. In today's world where all services are so expensive. It's a great thing to have for every home owner. Thanks so much.

I like to be cover, among others company I selected this company because they provide additional roof leak protection at no cost, I have recommended to friends and neighbors. I hope never need an emergency call. Call is free. You would never feel any obligation.

Kevin, my salesperson, was helpful and informative. He answered all the questions we had and helped us expedite the policy start date to coincide with the closing date of our home. We were also pleased with the price point of the coverage. It was less than the company recommended by our realtor. The Select Home Warranty website was easy to navigate. We were able to get information in a clear and concise manner. Based on our initial experience, we would recommend Select Home Warranty to anyone looking to protect themselves from unexpected expenses or assure potential buyers of their home.

Run! After they get your money, they don't care about the service. It took 10 days for them to review our AC claim and they denied it! Saying it wasn't covered in the contract! We had to pay for the repair out of pocket. We have 2 other claims that took long to be review and the same thing. They said it wasn't approved. When initially we got the most expensive coverage and salesperson ensure we were covered. They lie, we canceled our policy. We will never go back with these people.

Haven’t really had to use this yet. Just purchased the policy. Customer service was nice, one gentleman Abraham was kinda rude, but everyone else was nice. It’s nice very knowing I have this as a backup. I’d like to know if I have rental home if we can use this service also?

I just bought a home warranty today. Because of Kevin's great service. I signed up after having a terrible experience the night before with another person. Because of the other person's rudeness and attitude, I had sworn to never do business with this company. Because of Kevin's professionalism, he changed my mind with his knowledge of the product and concern for his company and their reputation. I would recommend this company and plan on doing more business with them in the future.

Isaac ** was very helpful in the purchase of the home warranty. Selected your company based on ratings and found the price to be a little higher than others. I went with reputation as rated by previous customers. I have not received my policy although payment has been deducted from my account. I need my policy asap to have a record of coverages and to record my free months. Please send it to me asap. Thanks.

The Rep was very polite and helpful. He recommended the best option for my budget, which was better coverage than I thought. He was straight forward and honest. He wasn’t pushy at all! The value is unbelievable and I will have coverage for several years. Even though I had this house built 2 years ago, I need this plan. I’m already having issues with appliances. I’m recommending this company to all my friends and family.

Very helpful when making decision on purchasing a warranty. Not too pushy either. Mark did a great job explaining the different levels, prices, deductibles etc; I have purchased other home warranties for peace of mind. I won't go into their names here but they were not very helpful when I did need them and found different ways to not cover a repair. Hopefully I won't run into the same thing here if I need it.

Daniel was a very nice young man. He was courteous and knowledgeable. He worked with me so I could afford your service. He unfortunately did not mention that the ice maker was not covered. I will need to see what that addition will cost.

On 10/19/2018, I requested quote online, while I was reviewing the quote, the rep/agent David ** called me on my home phone which I provided online. David explained all of the possible choices for me to choose, I selected for two years. I think, this is the best value for the money spent, coverage is 2 years and 4 months. I have been looking on website for the best value and the best coverage and the great comparable price. Thanks David.

Sol told me every thing I needed to know. I asked a lot of questions. He took the time and answered them one at a time. I feel the service is as good as the salesperson. I can't go wrong. I just hope the company will not let me down when I need them. I am hoping I will not have to but it feels good to know you are there if I need someone.

Agent was very knowledgeable. Very willing to help. He understood our needs. He was willing to work with us to get this contract. He explained all offers and how we could get the best option for our new home. We have looked at other home warranty. We have heard nothing but great things about Select Home Warranty. Jonathan was very persistent on how he wanted us to get the best price for us. He explained in detail all the benefits of becoming a Select Home Warranty customer and also explained in detail the benefits of extending the warranty to three years to get a better rate and lock in the price for the life of the policy and he also told us that if at any time we were not satisfied we could cancel without any issues and would be refunded for any unused portion of the policy we have not used. Very pleased with the information he provided us.

My heating failed, I called Select Home Warranty. I had to wait for a couple of days for the company to find a technician. As they could not find one after two days, I was allowed to call a technician on my own. The diagnosis was established, all the documentation that was required was submitted and the claim was approved. I paid for the repair and I am in the process of submitting the invoice for the claim.

I had a lot of questions about your service, and Abraham answered them all. He offered me one year free if i signed up for 5 years, which I did to lower my cost. I like that you will also service my jacuzzi bathtub for an added cost. It also felt better to know that I can opt out at any time and get a refund if I am not pleased with your service. Thank you!

Salesperson Adam **. He is very helpful in my purchase. Very friendly and knowledgeable. It has been a great experience to communicate with him. He knows what the customer wants. The property is located at Maple Glen, PA, single family house. I need home warranty in case something needs to be fixed. I will like to do the business again with Select Home Warranty again. I am glad I purchase the Home Warranty from this company.

Johnathon was helpful in explaining the coverage. He explained all of the coverages included in the Platinum Plan. We also talked about the cost of a visit. We already have warranty coverage on many of the major appliances. Most of hem expire on 2019 thru 2021. We also have coverage on our electrical system thru a company jointly with our electrical company Arizona Public System. It makes sense to purchase coverage on all systems under one plan. We have always purchased warranties on most electrical when purchased and this plan appears to be the correct way to go.

Quick and easy set up customer service was very helpful. Wait time was quick. Received email conformation right away. New policy so I don't know yet about the actual plan and how quick they will be to send someone out or if they will honestly replace item or do repair correctly.

Customer service representative was knowledgeable. He explained various options with me. I did not feel pressured to buy coverage that I didn't need. I would recommend this company to friends and family. The prices were quite affordable and I was able to purchase a plan that was right for me and my family. The entire process quick and efficient. I was not on the telephone all day and the wait time was not long at all to reach a customer service representative.

Jeff was very helpful in explaining the options that were available to us through Select Home Warranty. He also helped us find the most cost effective plan and discounts that helped with the cost. Jeff addressed our concerns about response times for being able to talk to a human being when we needed to make a claim. We had a bad experience with another company and were very skeptical that SHW would be any different. We called him back 3 or 4 times and left messages and Jeff responded to us within 5 minutes or less each time!

I called Select Home Warranty because I had a terrible experience with my last home warranty company and was looking for a company who cared about their customers and didn't have 45 minute hold times. The Select Home Warranty sales representative, Richard **, was understanding, extremely helpful and knowledgeable and He gave me a great deal. I'm very pleased with the coverage I will be receiving and feel like the price to submit a services claim is reasonable.

Very satisfied with plan info and prices from very courteous sales rep, went over all pertinent info and answered all my questions, very knowledgeable and helpful, very happy to have this new plan for my family's protection, explained all the plans and prices to me, explained options for adding more years to reduce my renewal price. I think I will be very happy with this plan and service. Looking forward to a good relationship in the future.

Alan **, Thank you for calling me and talking with me patiently; Appreciate your helping me to select the right coverage for my property. Look forward to the great service, we may add multiple other properties to the coverage down the line.

The customer service representative was helpful and efficient. They addressed my questions. There was about a 48 hour+ delay in receiving the email from the resolution team which was longer than was quoted for a response - quoted response time of 24 hours. I'm not as happy with the coverage. When I have at $330 garbage disposal that is only a year old, I'm shocked the reimbursement value for me to get a new one is only $75. That isn't replacing at a comparable value as you will get with other home warranty companies.

My mother in law has been without heat for over a month and they keep telling her they are sending someone out and time comes and no one comes and then we call and they say, "We have no openings in your area", so after a month of no heat my mother in law, sister in law and brother in law that are all disabled. We live in Michigan. The temp outside is under 30 and nothing is being done.

This is the worst company I have ever had to work with. Beware of their contracts, they are not clear in what is covered. The contract body is a general contract. We purchased a Gold plan which covered Plumbing System. When our drain clogged, we called for a claim and were told that clogged drains are not covered under the Gold plan. But paragraph 6.3.2. of our contact: Plumbing Stoppages states that a clogged drain is covered. I was told that this paragraph was not included in my contract as I have the Gold plan which only covers the system, not the drain. But the contract did not indicate that some of the paragraphs in my contract are excluded from my contract. If you choose to do business with this company, which I do not recommend, then make sure you are clear on what is covered and what is not covered. We paid a lot of money for which we have to battle for every claim. And believe me you will not win against them.

Getting claims from *Select Home Warranty is like Hell job to call every time and follow up for small stuff. For my heater check, their service provider never responded and I did with own mechanic and submitted claim as informed, again full of mail regarding amount paid. Finally I sent the invoice all approved and got an email to sign docs, and it's done, till today [no reply from them, so, I called them today, said, "Sorry for the delay, we submitted your claim again." [All took one month.] FYI- claim amount: $45. Please do the needful to provide good customer service.

Called and asked questions about coverage before I signed up. Got basic service. Was assured that basic would cover AC, heat and appliances. Was offered upgrade to cover heated saltwater pool, sauna, wine fridge, 2 freezer, 2 fridge, hot tub, etc. All of which I don't have. What they did not say is ac coil is not covered unless you buy the up grade. Well my AC went out. Claim was denied within 2 minutes. We don't cover that. They also say they send local people. That's also a lie. There are a good number of highly rated good HAVC people around here. They go 60 to 70 miles out to find someone with a bad reputation to send out that puts you at the bottom of their list because you are way out of their service area.

Toilet - I am happy because you are going to get a reimburse now. I have my insurance policy so I can see what are my benefits and so I can recommend to a friend. Thank you very much. I am going to recommend to my friends in the place that I use to go. This insurance is cheaper than others. I am going to recommend this insurance to my son that lives in Miami and also to my neighbors.

When I purchased my Select Home Warranty at the beginning of the year, I was told that my home warranty purchase included one free service call. When it came time to make a claim, not only was the process NOT hassle-free, there was no record of my one free service call. First, my claim was almost not approved because I didn't have a 2-year record of having changed the air-conditioning filter on a house I had just purchased. I was told to get it from the previous owner, who was dead when I purchased the house.

I recently obtained a new policy with Select Home Warranty, but had used them before over the years. The experience obtaining the latest policy was great and the customer service department has always been receptive to any issues or service orders we've needed in the past. I believe Select Home Warranty is a great value when compared to others out there. We will surely renew with them in the future, as having a reliable, reasonably priced, and dependable home warranty is important to us.

I was very pleased with the customer service in buying my warranty and the immediate quote I received and the deal cannot be beat, I called around for a while to several other top of the list competitors and Select is the cheapest and the best co-pay. Thumbs up! I would highly recommend to my family and friends. At least I know who I'll be renewing with next year and who I'll have for any future houses that I buy.

Belinda was very helpful and I enjoyed doing business with her. I had checked around different warranty companies and decided to go with your company because I thought I would get great service from your company. Belinda answered all my questions and I trusted her. Give Belinda a promotion! I just moved into my house in Bellevue last year, and was covered by a home warranty paid by the seller. I like not having to worry about major costs of repairs and having a warranty in place.

The only thing I find annoying is your repeated calls to me. I told you I would call when I had time to talk. The man I spoke with at my convenience was very knowledgeable and answered my questions. Please rework the system so that you do not repeatedly bother people. I was considering another company. I only went with you on a friend's recommendation. This is all I have to say so far as I have not used the policy yet.

I haven't actually used the service yet, but signing up was fast and straightforward. The representative was able to answer all of my questions about coverage, costs, and the process of making a claim. I chose Select because they were offering a better deal than their competitors and unlike other home warranties they included roof leak service. My only complaint was the multiple attempts to upsell me on a longer term in spite of my refusal. However, at least right now it seems like a good deal.

In my search for a home warranty policy, I peruse the ConsumerAffairs website for the top service companies in my area. Select Home Warranty was one of the top 3 companies with 4 1/2 stars and over 4,00 reviews. After speaking with Nathan ** at ext. **, who went over the different policies and promotions. Select was the winning choice. The coverage, price, reviews and ConsumerAffairs rating was a excellent tool in influencing our decision. Kudos to Nathan ** for your professionalism and kindness.

It took over a week to get the work order to the approve technician who stated he did not like to work with Select Home Warranty because he had issues in the past getting reimbursement for work completed with the company. Once he did evaluate the issue it took several days and at least 6-7 phone calls to get the claim approved. As of today I have an approval email but do not know how long it will take to get reimbursed.

The customer service I received from the Select representative was very helpful and all my questions were answered therefore helping me to make the decision to sign-up for this particular home warranty. I would definitely recommend to family and friends. The rep I spoke with was very knowledgeable. I felt that the pricing was reasonable and affordable and they worked with me to find the right fit for me. I am very grateful for the assistance I received.

Mark made it easy and painless to get a home warranty on our existing property. Great service, answered all of our questions without any high pressure sales agenda. Contract for warranty came thru in minutes and was just as promised. No gimmicks, no pressure, personal and professional. Easiest warranty that we have ever bought. Mark gave us all of his contact information and the information he provided was priceless. Thanks Mark. We look forward to working with you and your company for many years to come.

David was polite, professional and answered all my questions quickly and in a way I could understand. Very easy to find the right coverage for me. Quick response from the sales department. Will definitely recommend to all my friends and family. They have great rates and low deductible payments. Offer wide range of covered equipment. Has 24/7 365 operators to help with your issues. Definitely a good choice for me and my family. Good company good reviews.

My agent was very informative and helpful. He gave me different billing options and explained them in detail. I was willing to pay for one year, but he explained the benefit of locking in for three years. His name was Abraham. He immediately emailed me the documentation also. I also expressed frustration that I had been contacted by 3 different reps within an hour. He stated he would resolve that issue for me immediately. He was kind and professional also.

I just signed up for the home warranty and was given amazing information and all my questions were answered adequately. I was between two companies and I am so glad I went with Select Home Warranty. They put my mind at ease in this process. I am hoping the service if I ever have to use it will be as satisfactory as their sales department was. Thanks again to the amazing sales department for all their help.

I had a marvelous sales representative, Richard, who gave me all the information about Select Home Warranty and gave me the best price I had received from any other warranty company. He was friendly, knowledgeable, and great to work with. I look forward to receiving the best service possible from Select Home Warranty. He emailed me the contract immediately so I have in writing all that the company stands for. They have a thirty day refund policy in case I can find another company that outdoes them, but I am sure that won't happen. Thank you.

We own a LG Lfx31945st/05 French Door Refrigerator that we bought in July 2013 when we moved in to our new home (paid around $3,000). It has been functioning perfectly ever since until September 19, 2018. We have a Select Home Warranty to cover our appliances (Policy # removed for security) that we renewed in February 2018 for $1,500. Our home is occupied by our tenant Mr. ** and we manage our property through ** Property Management. We have moved to India for work-related reasons.

Mark answered the phone when I called and was very helpful and efficient. This was the most painless money I have ever spent. So far, I would recommend Select Home Warranty. He also added the free roof leak that I didn't even know about.

I just wanted to express my admiration for Daniel!! Questions he answered amazingly & with such patience!! He was 1 of the most gracious people to talk with, answering my questions with skill & never condescending!! I can truly feel that I am as important as the clients that could afford to purchase a 5 yr plan. Thank you!! I can only hope this is a quality that I will continue to see for the future in any dealings with your company!! GREAT WORK DANIEL???

The sales representative has outstanding selling, communication and negotiation skills. He was knowledgeable, professional and courteous. I have been reviewing several home service companies for the past 3 months. Three companies made it to the top of my list. The services provided by the companies are very similar. After completing my research, the sales rep from Select Home Warranty provided me with the policy that I felt met my needs and a better price than offered by the other companies.

Currently, my family is covered by Old Republic with a plan which was purchased by the Seller of our home. Old Republic decided to raise our rate and service call fee, so we decided to start shopping around. Select Home Warranty has better user reviews online, so we decided to give them a call and see how their rates would compare to Old Republic.

Talking with the representative made me feel very confident in my choice with your warranty. The price was in my budget and the warranty covers my needs. Looking forward to more years with your company for my warranty needs. Also looking on the internet your company was rated in the top 3 home warranties. My previous company was not even in the top 10. Also I'm told we can possibly use our own techs as well. That is a great feature along with the quick response time to fix whatever issue we may have. I am pretty impressed.

Warranty of things in your home. I have had another warranty co. and they were pretty good but too much money. I feel this co. will be better that is why I went with them. I will know better the first time I have to use them. I have pretty lucky so far I haven't needed anything done yet so I haven't tested the service. As of yet everything looks good so far.

The customer service rep, David **, was professional and courteous, he explained the options and the coverage. I was pleased with this transaction. I certainly will recommend Select Home Warranty to my family and friends. They have received excellent reviews. The offered coverages provided options in three categories, which was helpful and cost saving. I hope I will not have to use this warranty but if the need should arise, I am confident all will be taken care of as stated in the contract.

Clog in sewer line - Customer service was great from both Select Warranty and the contractor that they sent out but Select had to be called again to send out second plumber for the first plumber did not have the proper snake machine. The clog it seems was well over the over 75 ft. from the house and we needed a 100 ft snake machine to clear the stoppage. This is not the first time I have had to call Select warranty. They have do me right this far.

Gold Plan - The salesperson, William **, Select Home Warranty was very patient and helpful during the process of purchasing the home warranty. He did not attempt to "fast" sell me on a package that did not work for me. He was honest and up front with my questions. The plan covers all items in my home and we have the option of adding a septic system at any time during the policy period.

I called September 6 to inquire about policy and the options for condominium. The representative offered suggestions and also noted the promotion that enabled me to obtain the platinum coverage for my condo in NJ at a very good price. They also explained how the policy can be transferred to new owners when we sell the property. They explained the coverage well - what was covered and what was not. The representative was very courteous. Eli ** also called later to verify that everything was in order.

The representative was very well spoken, covered the subject matter well, and was very friendly. I would have no problem recommending your firm to my friends. He presented options which were beneficial to me and ensured that I understood.

When I called Select Home Warranty, the salesperson was very slick, with I can get you this and save you much money etc. So I purchased a warranty. However, when I put in my first claim, I was directed to read the following paragraph: "10.1 For appliances (non-heating or cooling) in the first three months a $150 repair/replacement allowance will be paid to the customer. This repair/replacement allowance will increase to $500 after the first three months of coverage. For additional coverage options in the first three months a $150 repair/replacement allowance will be paid to the customer. This repair/replacement allowance will increase to $400 after the first three months of coverage. In the event a part is not available, Select's responsibility is to reimburse for the value of the part up to the policy limits.

Outstanding services from Michael **. After talking to him we were able to get three policies cheaper than what I am paying somewhere else. What a deal and great help from Michael. The entire process was fast and simple. I have a great feeling that all of my properties are now covered. The extra three months was another deal breaker to ensure my properties were covered for a longer time frame. Mr. ** was very knowledgeable and able to answer all the questions I had. Very professional.

These are facts only, I purchase a home warranty for a house I purchased recently. I have lived in the house for only a year and a half and had the a/c go out and called for repair. If I couldn’t produce 3 years maintenance records they would only pay $150.00 total and I had to pay the repair first then they would send the $150.00. I canceled the service and they informed me a $75.00 cancellation fee was be deducted from my prorated refund, which I was never informed of upon purchasing the Warranty. Since all calls are reported it’s all verifiable.

Kevin was pleasant, informative, patient, and willing to help. He offered answers to all my questions, and he provided alternatives for the future. He explained the 5 year plan in detail. My experience with the customer service rep was quite satisfactory.

I was shopping for a new home warranty, since I have been unhappy with my current company. The man I spoke to was friendly and helpful. He answered all of my questions and helped me get the best deal. He let me know if promotions happening in my area, as well. The cost of my plan and the service call fee are much lower than my previous warranty plan. I’m happy I made the switch. I feel confident that I will be satisfied with my warranty service with Select Home Warranty.

Salesperson answered all my question properly and was very specific as to fees. Even gave me senior citizen discount without me not asking. I am a senior by the way. You were rated no. 2. Of the top warranty services I chose Select Services. I did a lot of searches online and you were in the top 10 and came in at 9.3. Overall you did not push me to buy hard sell as some of the other warranty services.

Because I have not heard from Select (email, snail mail, or otherwise) regarding my renewal, Sol ** was able to give me last year's Home Warranty Rate. He, also, confirmed for me that my concern about Select only paying a minimum amount on any major appliance (i.e., a/c, heating unit). He said they will pay a maximum of $15,000 on any major appliances or damages. He explained how they would begin with the amount shown for replacement/repair of the unit, then pull from other sources to pay (in full) for the unit/appliance. This was my only hold-back on renewing with Select, but after his explanation, I decided to renew. Why don't you encourage ALL agents to explain your policy this way? You would over-loaded with customers! I certainly hope Select backs-up Sol and holds-up their end of this agreement.

Jeff was very informative and fair with his info. He offered me additional plans and not a pushy salesman which I appreciated. He called me back when I requested. I appreciate the opportunity to give Select my business, hoping I will not need to use them. But feel confident They will do a good job! They had good info online and responded fast to my submit for quote. If the service is as good as Jeff was I am sure I will be pleased with Select.

The sales representative answered my questions and he provided the different plan options from which to choose that met our needs. I am pleased to learn that the Select Home Warranty Customer Service is Open 24 hours a day and that the company will send a technician 24 hours a day 7 days a week unlike, Choice Home Warranty, the current company I have a contract with that I shall cancel as soon as I finish writing this note.

I am New to Select Home Warranty. The water line and garage disposal issue is the first claim processed with the warranty company. I called in waterline and garbage disposal issue and each issue was assigned a claim #. The waterline issue was a claim # and the garbage diposal was also issue a claim #. After back and forth calls between the assigned plumbing company and the Select Home Warranty the garbage disposal claim was resolved within two weeks.

I started this process on 10/13, and stopped midway. A representative contacted me the very next day, and inquired as to if I had questions he could address. Which was a real blessing. Jeff addressed all my concerns, and ensured I choose the plan best for my household needs. I am very impressed with the professional Customer service received.

Alan, was helpful, he did not push the programs, he listened to my concerns, and answered them. I was able to upgrade to a program in my budget. Alan provided his contact information, with his extension number. I was very pleased with his service, and I will be recommending him to my neighbors and friends.1

Very dissatisfied customer. My dryer no longer is heating. It's a cheap part and my son can fix it. No problem, it's not rocket science... I bought this insurance so he wouldn't have to fix my appliances any longer. After over a week with no dryer, you decide to email me that my dryer isn't worth fixing cause it cost more to fix than it's worth. So I'm supposed to have your repair company come fix my dryer and pay him over $125 out of my own money, send you the receipt then you will send me a check for $125 and I'm to pay the repairman out of my pocket the difference between his fee he is charging and the $125 your fraudulent warranty/insurance company is willing to pay. This is not what I thought I signed up for but I'm sure that's a common problem with your other customers as well.

An agent called me after I submitted an interest online. He walked me through the process of getting enrolled in a plan. There was a plan to fit anyone's budget and he was very helpful in assisting me to find what was best for my own needs. Also, there are perks for buying multiple months at one time, which is a nice bonus. By picking one of these plans, I saved money and received some free months. I am hoping the customer service continues to be this good!

My phone call with Sam, who represented Select Home Warranty, was very informational. He answered all my questions and I believe he got me the best deal he could offer. He was very efficient and my time on the phone was fairly quick and simple. No waste of time which was very important since I was at work. I received an email immediately with my contract attached. I don't want to face expensive repairs on what I consider extremely valuable to my lifestyle and with Select, I am hoping I have accomplished this!

Before I could finish filling out the form online, the sales agent was already calling me to assist me. I felt he had a friendly voice and took the information I provided in a timely manner. The customer service agent answered all of my questions and addressed any concerns I may have had. He had a professional mannerism and went through the package with me. He provided all information I needed to understand about coverage, including pricing. I have been looking at several other companies trying to see who provides the best service for the money and I hope yours will be the best based on reviews that I read.

I found that the process of finding a home warranty was a bit tedious. I selected Select Home Warranty due to their cost efficiency. I have had American Home Shield for years and hope that this service will be much better. I have not used the service to date but am confident that I will not have any issues when the time of need arrives. I am concerned that I have not received any paperwork from this company since my sign up.

We placed a claim on our policy to repair our gas range. The gas at the burners and in the oven both are low flame and will not adjust. We first contacted the gas company and had them check gas pressure to the house. Everything checked out okay. We contacted Select Home a month ago concerning this problem. We first were given the name of a repair contractor. When they didn't call us, we called them and they told us they do not do business with Select Home Warranty because they do not pay their claims and that they informed Select that they would not take the assignment.

Sam was personable. He answered questions clearly, not pushy or in any way off-putting. Provided exactly what we needed. Informed us about other possible options. Very happy with the service I have received thus far.

Richard was an excellent customer service agent and gave me all the information I asked for. He recommended different plans and we chose the best one for me and my situation right now. I was very pleased with the overall service and the plan that I have chosen and I look forward to doing business with you if that happens to arise, and I will definitely tell all my friends and family about your great value.

Informative, courteous and a great deal. I began by looking up reviews online for home warranty companies. Select Home Warranty stood out as having great reviews and great service. This is my first time buying a home warranty plan and Mark was extremely helpful and took the time to walk me through the process and explain how this works. I bought coverage for my house and my rental property as well. With a 5-year plan, the annual fee and service call prices cannot be better. Thanks!

Jeff was very helpful and knowledgeable and was able to answer all of my questions and save me a considerable amount of money compared to the last company I had. I am very pleased with the service I received. I feel I am in good hands with this company should any issues arise. I was excited to be able to learn that Select Home Warranty only uses five star rated technicians. Also that the technicians are close and will not have to wait long periods of time to get service.

This product is a comprehensive warranty, and the process of enrolling was very easy and the service to enroll was excellent. Purchased for the buyer of my home, which I am selling, and is fully transferable. Seems to cover all of the major items that could be a problem with a house. I would recommend Select Home Warranty to anyone I know who owns a house or who is looking to sell or buy a home, whether it is new or older.

The agent I spoke with was very helpful and answered my questions and when I told him I was recommended by my sister who is a long time client, he gave me a better deal. I was offered 2 months free and also roof coverage and another free month. I hope I never have a claim, but I heard your customer service is very good. When I asked for a paper copy of the agreement, the agent had no problem with that request. Some companies only want to send an email copy.

Buying a home can be a very stressful process. As a single female, the things I worry about most are covered by your platinum care policy. Jonathan ** provided a thorough explanation of the peace of mind your warranty provides in addition to the savings when purchasing a three year plan. Outstanding customer service. Jonathan truly explained the value in your warranty and went into detail of what the warranty covers. When I saw your special on the internet I had to call. You can’t beat the coverage for the price. Thank you so much!

Abraham knew what he was doing and answered all my questions. He had the answers about my freezer and my refrigerator which was my most concern, and all the other appliances that I have in my home. He let me know about a long term payment plan that I did not know about. I signed up for 5 years, which is great. I only signed up for appliances only as that is just what I wanted Happy with our interactions.

I just signed up for the service. It sounds great. Sam was a great representative. He answered all of my questions and explained everything that I asked about. I have never had a home warranty contract before so I am a little nervous. Hopefully this will give me peace of mind if anything breaks. The pricing sounds fair. I know the cost of repairing things and replacing things can get expensive. I recently spent $150.00 to have a broken wire fixed. My service call charge is going to be less than a AC service call plus the repair will be covered.

I have been with another home warranty company for years and they wanted to increase my prices and provide less coverage. Select helped got me into the same coverage for less than what I was paying at my old company! Mark went out of his way to find a solution rather than an excuse. From the time I started getting a quote to signing up for my new warranty took less than 10 minutes which is just what you need during a busy workday.

Very helpful with explanation of plans and did not try to sell me what I did not need. Knew the product and helped me choose the plan I needed. Good value for the money and affordable monthly payments makes this company one of the best out there and company is in the same state as the home. Would recommend to all that need to have a home warranty. Very satisfied with the service and value offered by them.

Leak in roof. Great customer service and fast help. They continued to stay in contact and keep me updated. I have the opportunity to use my contractor of choice. I would recommend this company to all my family and friends. We were skeptical about purchasing a home warranty at first but now that we have one we will continue to have it. If you have not looked into a home warranty I cannot stress enough how it gives you a peace of mind.

I was satisfied with my contact with the agent I spoke with. While he was somewhat overbearing he was eager to gain a customer and he did provide all the necessary information. The agent was quick to tell me he was working on Sunday to be able to offer me a set price of 33 plus. He was determined to make me a customer. I was convinced this warranty service was better than the one I had. I hope that is the truth.

After signing up for a Select Home Warranty I was told I should have a copy of the Contract sent to me in my email within two hours. It did not arrive, so that's why I called. The rep I spoke with located my account and sent the Agreement to me. I received it within 3 minutes. Now that I have the Agreement I will be able to see what is covered and what is not.

Like the ease that I was able to sign up and accurately select the plan I was looking to buy online. Appreciated the quick response from the sales team to finalize as well and that happened within minutes of signing up via mobile! Hope I never have to use the service but signing up definitely gives me the peace of mind I need that should something happen, I'm covered from a very costly repair or buying a completely new appliance.

I wasn’t offered a home warranty with my new home and after a ton of problems at my previous home I knew I wanted and needed to seek one out on my own. The reviews led me straight to this company as being the one to choose. I was able to sign up in a matter of minutes a representative called me shortly after to help me get the plan that would help me the most in the long run.

I would look at Select Home Warranty - SHW the company with a close scrutiny for your local area. I would do that by demanding/mandating a list of their Network of Technicians and Repair Specialists in your specific area and or zip code. That should be the first step before you commit or sign your contract with Select Home Warranty company on any kind of policies.

It was a pleasure speaking with the sales rep. He was able to beat a competitor's price, he promptly responded via email once I requested and quote and also followed up via phone. He realized that my time was important and got me signed up quickly and with friendly service. I have had a plan the last year and wanted to have a plan that was comparable. He was able to match me with a plan that would suit my needs as well as add extra benefits and with a couple free months, it is a great value, will be interested to see how well it works when I actually need to use it.

Called Select Home Warranty as my microwave stopped working without any reasons. After submitting the claim online, I was called back within hours. After explaining the issue, I was advised that they would not fix the unit and would instead offer money toward replacement due it not being cost effective to repair my then 10 year old microwave. Two days later I received an email indicating that the were going to reimburse me $95.00. The new one cost $315.00. The reimbursement claim has been submitted.

The person I spoke with was very friendly, easy to understand, and thorough. The warranty covers: roof, plumbing, HVAC, AC, kitchen appliances, washer and dryer, and more. They also offered a discount for recommending the warranty to a friend and adding more properties. I'm looking forward to having the peace of mind that this warranty provides.

After researching and reviewing home warranties online, I found Select Home Warranty to be the best match for what I needed, the price was good with the specials, I liked being able to transfer the policy when our house sold, this will give the new owners peace of mind. My salesperson Jonathan was easy to understand and work with. I’m sure we will be using Select Home Warranty for future home sales.

The rep I spoke with gave me a lot of information about different aspects of the policies I could obtain and was pretty helpful. He covered several different options of the policies and as well as several different benefits of each policy. In the end, it was fairly easy to figure out which policy I wanted to choose and what option was best suited for my particular and individual needs.

Bruce worked with me to help me get what I need to cover my home. It was painless and fast. I was looking at other plans but in each case - it just wasn't covering exactly what I needed but with this - I got what I needed covered and not anything extra for the price I was hoping to be at. I would refer this company to others and I have. I am looking forward to having peace of mind.

They were quick to get an account set up and were helpful in having someone else (Home seller) get the payment over to them. They were very professional in explaining the process and what is included. The price for the offering is also a PLUS given the amount of items they cover. I've read 10's of reviews before deciding with them and It looks to be that they are the best and provide the best after sales service.

I was lied to by the supervisors and not given my money back for a job they did. I would tell people not to go to Select Home Warranty at all. I have never been treated so bad by a company. I wanted to cancel my policy and they wouldn't do it then hung up on me. Terrible company.

Representative was friendly, courteous. He explained the information and price. He stated that the amount for the services will always be the same. He also explained that their services works very hard to ensure that services are provided within the same day of the services call. He provided his information in case I had any other questions or concerns.

Alan did not give up when I was unavailable to lock in a plan. When we finally connected he listened and discovered I had two properties that needed coverage and gave me the best plan for me. Now I can feel safe for me and my daughter. He also offered a better plan if I paid for the entire year but I could not swing it financial right now. He also included the roof leak at no charge.

I've made two claims. They don't email back within the timeframe that they tell you. They also don't cover anything that was claimed. It has been a disaster since day one and you can't ever get an answer out of them. I'm canceling now.

I have an AC unit that is 21 years old and is in need of replacement before winter arrives. My professional inspection/service team with Hiller company strongly advises replacement of the 21 year old unit because the heating pump has dry rotted wiring and possible first use of this unit to heat my home will burn my house down. Select Home Warranty has denied this claim 3 times, with the explanation my professional servicing company said it was improperly installed.

They reassure you that you have coverage for the emergency when you submit a claim. It takes 3+ days to send someone out to your home. They find out exactly what's needed & then they deny your claim. This has happened twice, each time my family was abandoned by this company. When you finally speak to a supervisor, nothing is resolved. They don't try to help the issue and when you cancel the services the guy read a script & isn't able to give a solid answer. Altogether I feel like I have been scammed. I have babysat this company and it's very stressful to keep having to call because they don't communicate properly. Signing up for this home warranty was my worst mistake.

Do not purchase a home warranty from Select Home Warranty. Every time I have emailed them they respond with a number to call. It comes across to me that they want nothing in writing. I waited a week for someone to come look at my air conditioner. They hardly covered anything and I was out $180. Two weeks after that my air conditioner stopped working again. This time it's going to cost about $1900 to fix and they denied this claim as well. Avoid this company. Total waste of money. I will be purchasing a home warranty from another company 3 or 4 months before mine expires with them. I will chalk this up to an expensive learning experience and thoroughly check into the next one I decide to go with. Right now my goal is to warn everybody I can about them so they do not have the same experience.

The representative was exceptionally knowledgeable about the available plans. He helped us choose the best plan for our home and budget. Unlike some other companies, Select Home Warranty, offers comprehensive coverage that covers major repairs, both indoors and out. We no longer have to fret about costly repairs for major appliances, plumbing, and roof repair. They even offer plans that cover pool and spa repairs. We feel confident and secure with the home warranty coverage we selected. We can rest assured knowing Select Home Warranty is there for us.

I really can not say much about the service call part of the warranty because I just started using this company, but the initial call was great. He was very helpful and even helped me get a cheaper price. The service call fee is cheaper than other companies that I looked at and the monthly charge is also. I hope that it is this easy when or if I have to submit a claim. Based on my initial interaction with this company I would recommend this service.

Jim was very helpful and very informative when discussing my options and what would be best to cover my current property! He was extremely personable and easy to talk to. He was knowledgeable in their coverage and gave scenarios on how it would benefit me in the future if I were to have a major appliance break. I have yet to have to use my coverage but with what I have experienced so far it seems as though they are responsive to their customers needs! I am hopeful that this will also be true if I end up in a situation in which I need to use their services.

I have called several home warranty companies, listened to their ploy to get me to sign up, but after speaking with Select I was so pleased with the service I received today as I signed-up with Mr Jeff **. He was courteous, respectful and very informative as he went over the options available to me and what appliances are covered, approximately how long it takes for a service request takes. And because of my chosen plan and it's explanation by Jeff, I signed up immediately!

Had to call to get my contract after 2 weeks. This service rep was very helpful. Made sure contact came through as I could not find originally. She was very pleasant and answered all my questions for me. Thanks. I wish the ice maker was included with the five year contract and paid additional coverage for stand alone freezer and septic.

He was informative and pleasant and patient and gave savings plan if I wanted it. A good rep, I asked as many questions as I liked and he answered them without getting upset or angry. He answered everything in detailed without any problems. He even gave me info about things I didn't ask for. Most reps just answer questions you ask and not you info on things you didn't ask. He was real thorough. I would want him for my employee as a rep.

I checked on a few home warranty plans after talking to a representative from each one I was convinced that SELECT HOME WARRANTY would be the best for me. I went on a month to month plan. Because of my fix income this is the best for me. I am looking for a good relationship between us. My family would like for me to talk them about SELECT. IF things work out with me they are willing to make a change.

I have not been a customer before, but have had several warranty companies. Select’s Home Warranty agent was very helpful and offered me a terrific price with special offers, so I jumped at the product. My old company is now offering discounts now that I told them I am leaving. They should have been up front from the beginning. Also, the confirmation was mailed to me immediately. Great experience so far, and happy to be a customer.

Richard ** was honest and patient with his information. I was looking for an affordable home warranty service and I was provided with all information that I needed. I was able to get all the information that I needed. I appreciate his customer service.

Just purchased, seems fair, good customer service, not used service yet. Policy received within minutes. Customer service rep was able to explain what policy offered and answer all my questions before I made the purchase. I was offered to purchase a 3 year warranty at a lower price but I did not want to purchase a 3 year warranty until I saw how the first year went. I was offered to pay monthly or annually plus get two months free. I hope this warranty is there to help me if I need it in the future.

The agent, Sam was great! Very knowledgeable about options and deals to get me the best coverage for the best price. I was able to get 2 months free, with free roof leak. Covering All major appliances. The policy was lower cost and covered the same items as my previous policy with another company. The agent was not pushy, but had the good information about what was covered and what was excluded. Thank you very much!

After comparing features of several other companies online, I called Select Home Warranty to discuss what they had to offer. My customer service rep made it easy to select the warranty that offered me what I needed at a great value. My current home warranty was about to expire and one of the things I did not like about it was that some of their contractors were not located in my area. When I had a problem with my washer this past year, I had to do without my washing machine for 3 weeks because their tech was not from my local area (I live in a large city). Select Home Warranty's techs are local and I am looking forward to that if I have a problem.

Fast, friendly, pleasant answered my questions. I was at work and afraid this was going to take too long to do but Daniel assured me it won't take too long. He told me about the service I was getting. He asked several times if I had ant more questions. I was afraid my visa would not work because the bank has not sent me a new card with new date of expiring. I Thank you for making things easy for me today.

Mr. ** explained to me the policy inclusions and other details. I am not clear what is covered in the roof repairs and plumbing. Does it cover change out of flush system internal parts? I have also declared that all my appliances are one of the highest brands in the market and in future, during the course of the policy anything needing replacement (hope this does not happen) replacement must be of the same or equivalent brand and quality. He has confirmed this.

After comparing with other companies and reading reviews from customers I felt Select was the best choice for this contract. I hope we never have to use the service, but have the peace of mind knowing that we have the coverage. Price of service call is offset by the services being provided. Being able to transfer to another home or home buyer is another plus. Our home is only two years old and we are the first owners.

I was told when I purchased because of my location I would receive same day service, but once I called a claim in (heat pump not working) I was sent a email giving the tech assign my claim 24 hours to call and make an appointment which did not go over well. So I called them 7 hours after email and was informed they would not be available to come out for 3 days so I cancelled with them and was told I could get someone on my own. Will see how this works out.

Well I have American Home Shield now and they wanted to raise my rate. So I started looking for a new warranty company on the internet. I found ya'll on the internet so I just called to see if you covered Texas. Jonathan ** answered that phone and went over all the plans you had. He was very helpful and knowledgeable. I was very happy with my experience with him. And from what I can tell ya'll are much better than American Home Shield. And YES I am recommending you to friends and family.

I got a call from Bruce ** but asked for a callback today. Today I was contacted by one of your other representatives, Daniel **. He explained to me the three plans you offered and answered questions regarding coverage for each plan. He was most knowledgeable and very friendly and courteous. While I have yet to seek a claim and cannot cite how prompt things will be paid, I can say I used American Home Shield before and I found your prices were better and the deductible was also less as well as the period following any work for a 90 day guarantee whereas American Home shield only covered 30 days.

Representative was a little pushy but after I listen to everything he had to say it all made sense after a while. I have the Platinum contract which I hope will cover everything that needs to be covered in my home. I looked at other warranty websites out there and this one seem to be the best one for me for price and value so hopefully it will not let me down. I know there are a lot of things that can happen in the home and I'm putting all my trust into this home warranty program. Everyone there that I have talked to seem to be very nice and everything goes very well when I am talking to them. Everyone I have talked to their husband very nice and polite when I have talked to them so so far I am very happy with the warranty which will begin next month at the beginning of November. Here's wishing you all the best and hopefully everything will run smoothly between us. Thank you.

I purchased a home warranty through Select Home Warranty company about June of 2018 and I made a mistake and paid for a whole year in advance, I was told that I could cancel my policy at any time but the guy that sold me the policy never said that there would be a $75 cancellation fee. Not only that. It took them over 40 days to refund the rest of my money. I had two claims and they were both denied, I was told that they did not cover a leaky hot water tank and in the second case they wanted me to pay around $300 for a burner and I told them I could buy a brand new unit for that kind of money.

Agent William ** called me for the information of coverage and price right after I contacted Select via their website. In the conversation he gave me very clear explanation with regard to Select warranty, it was better coverage and less monthly payment compare to my current warranty. He also quickly replied to several my questions promptly via email conversations. Based on that I decided to switch my home warranty company to Select. I'm happy to switch to Select for now and let me see how they handle claims once something happens in the future.

I believe that if a customer is denied a claim (faucet/pipes) that she should be notified if you're not going to send an email so that the customer would not be looking for one or has to call back to find out what happened. Also some of the representative need to be re-trained because I did not have to put in a claim if I knew I was not covered under my policy in which I do not have because I misplaced it and I wouldn't never been waiting for a email. But today was a much better experience even though I had to go through five representative to get this done but hopefully everything works out and that I will be able to get an email before tomorrow since I've been waiting since yesterday because I don't be off work that much and I must work.

We had previously used another home warranty company (not by choice but was selected for us through mortgage company) and were extremely dissatisfied with the customer service. Select was highly ranked and so far their service is wonderful and one hundred percent better than the last home warranty company we used. The ease of signing up and submitting claims online is great and we could not be happier with the switch. We will definitely be Select customers for years to come.

Great job by Bruce. Thanks. Things went well. I was told of other savings options and was not pressured. He explained what was needed, how I qualified for things and what my financial options would be. He broke it down by year to help and showed me the great savings it could be. I would recommend him to speak with others who call so they can have the same experience.

I made a claim for my AC Unit. SHW sent a contractor to my house, who basically told me they had been dealing with them for years, and they were not going to pay for my unit to get fixed or replaced. Well, after 3 additional contractors, and much $ spent out of my own pocket, they were right. Yes I have a Freon leak. Yes, I'm willing to pay that portion of the bill. However, there are many additional things wrong with the unit. I just wanted some help with the repairs. I had to hire my own contractor for second and third opinions, and they still denied the claim. Why make your customer pay additional $ to other contractors if you are going to deny them? They would not meet me not even 1/4 of a way to help me fix my AC Unit. What good is having a home warranty when they will not help you fix your home repairs??? Never again!!!

The Select warranty representative was awesome. His representation was excellent. The customer service was by far the best I have encountered. Saved a lot of money. Appreciate the honesty. Gave me plenty of information, convinced me the right company for me would be Select. First time buyer of the company and hope my service is as good as Jeff claims. This will be my first home I have bought on my own and hope Select will be there when I need them.

I filed an only claim on my leaky roof on July 7, 2018. I followed up with a phone call and was told a local roofer has been dispatched and would call me asap. After 2 days with no call from a roofer I called SHW back and was told I would be contact by the roofer but they could not provide me the number of the roofer that was in their network. After a week I under up finding my own roofer and paid out of pocket. Submitted paper work for a claim that was decline because I didn't wait for their roofer.

I was not aware that I would billed monthly fee already prior to the actual start of my policy. This may in future affect my feelings on the service. For now I will overlook this and give the rating below. Please apply the discount asap! Plus nothing was mentioned about a 200 off + 2 month free. Adam ** at (855) 267-3532 ** why didn't you mention that? Would have been nice to save a little money! Again not really happy about that. This would influence my recommendation to others if this is not addressed.

My oven on the bottom won't come on. But the top of the oven works. It's a gas oven. And last week my washer stopped spinning but it starts and the water is working. I need a repair person sent out please. I've had no problems with Select Home Warranty yet. But I hope they can fix my appliances. The customer rep was awesome when I signed up. Jeff ** was excellent at what he does for select. I hope that they give him the recognition he deserves.

The staff of Select Warranty are very prompt in responding to your request and they are a very friendly staff. I was able to submit a request for a quote and almost immediately was contacted by a staff member to help me with completing my request. They were able to answer all of the questions that I had. I also secured a good policy and I look forward to working with them through any issues I submit.

I spoke with a team member named Tom **. He was professional, friendly, and personable. He explained why my claim was denied and tried to rectify to the best of his ability but was overridden by his supervisory team. I was ready to cancel. He went to bat for me and bent over backwards to keep my business and he succeeded for now. I give him props for all of his efforts. I will admit though, it is wise to assess the age of your home and covered systems/appliances before expecting them to be covered. It seems home warranties are not meant for older homes or systems.

David ** was a very courteous and knowledgeable employee. He took the time to explain the pricing and the best price for me. He was patient to answer any questions and to help me find a fair and best price for my needs. I would highly recommend him as your employee. I have just purchased her a three-year agreement so I am on sure yet of your response time and knowledge. I would recommend this company to my friends and family. I hope I do not have to use this policy but if I do I’m glad I purchased it.

Select Home Warranty impressed me at how quickly they reached out to me with information. Within moments of filling out the quote information request page, I received an online text message, e-mail, and telephone call! I was dissatisfied with previous warranty experience through another company. The SHW representative was patient in listening to my concerns and answering questions. There were some great offers available, but I wanted time to ask my husband and think about it. I was grateful that the SHW did not try to pressure me into making a hasty decision or overextend my budget. My husband and I were very pleased with the experience and we chose SHW!

After being without home warranty for over a year, I was beginning to feel a bit exposed, so my husband and I agreed it was time to secure ourselves. Well after speaking with Abraham, I am so glad we chose Select Home Warranty. Abraham was so patient, understanding and polite. He set up our agreement and introduced us to more savings. It was quick and easy!! Thank you, Abraham and Select Home Warranty. I will definitely be referring my friends and family to Select Home Warranty.

I would like everything sent to me on paper not the computer, as everything gets erased. Just feel better with contract in hand. The gentleman was very informative, but like I said I need paperwork. Especially due to our ages the kids will want to see this. They are very protective of us. Thank you.

My service rep was Kevin **, I receive clear information about the home warranty and I felt all of my concerns and questions were met during our conversation. If a friend were interested in this type of service I would recommend this company to them.

The process was professional and detailed. The coverage options were varied and very complete. The customer service/salespeople were very persistent, but managed to maintain a professional manner. Your many coverage options made it easier to fill my coverage expectations.

I am satisfied with my coverage from Select Home Warranty. Customer service could have been better but I was pleased after a second call. They got back to me via email and phone in a timely matter to address a claim. The contractor used was very professional and very kind. He was very concerned and expressed the problem of my roof in a way I understood. I appreciate the way Select handled the claim (roof). Thank you!

Abraham ** answered all questions concerning a warranty. Was very knowledgeable on what it covered. The price was fair. Looking forward to great service. Will recommend to friends and family. l want the warranty to start on December the first. Was told no problem. If service is as good as buying warranty I’ll be a happy customer. l look forward to read contract and make sure everything we discussed in it.

I received an email and I wanted to get service because of the good rate. When I called in I was given even a better rate. I think that was outstanding customer service. My contract was sent out immediately when I paid and I'm looking forward to doing business with Select Home Warranty in the upcoming months. I will be referring them to friends and family. Sam was an excellent customer service salesman. He understood their product and their services and the cost was explained.

Jonathan was very thorough in explaining the options. He answered my many questions and was very patient and accommodating. I looked around at other home warranty companies and found Select to provide the best value. I would definitely recommend this company to family and friends. Select offers specials that help make this program affordable. Having this policy will give me peace of mind that any future issues will be addressed with wonderful customer service. Thank you Select Home Warranty!

I had another policy with another company and the price had gotten out of my price range - I reached out to Select Home Warranty and Zachary ** and after phone tag (my fault) I was given a great price and it is so much less than the one I had before and so is the service call charge. Looking forward to same great service when I need it! P.S. The price is so great I am now telling my friends they need to change - why pay more for same coverage???

Contacted Select and actually used my own AC repair company. The process is somewhat tedious considering the customer service is out of the country. Hopefully, I will not need to use again but since I have an Idea of how things work it will go better if there is a next time. AC is working fine now. Hopefully, customer service will be more informative and make things easier. I have another home that has the warranty and hopefully will not need to use but everything will work out.

Kevin was very friendly and helpful and offered us discounts on both policies that we got when paying in three monthly installments. We appreciate his help and great service. I would definitely recommend to friends and relatives. Thank you for the great service.

Michele was very nice and helpful, I look forward to being with Select Home Warranty for a long time. My prior home warranty company we had for 10 plus years and they drop the ball on great customer service. I look for prompt and efficient service and a overall great customer service. Our experience with the last company was disappointing and the reps with so far have been very nice and do not rush their customers off the line. I hope we continue to have the continued service for a long time.

Bruce is doing good job selling policy. He trained well to convince customer to purchase. I like to see how this company doing keeping promises in compare to other companies. All these companies from NJ and have mix reviews. All reviews I am reading are mix. Some are happy and some are ready to get out soon from the policy. I have some bad experience from home policy so I will be careful. Thank you Bruce.

I pay you every single month~no delays and no excuses. Your job is to provide me with the service that I pay you for. Just to be clear, that service is to provide me with a qualified professional who will fix my problem in a timely manner~no delays and no excuses. Why am I asked to find the professional, refer them to your network, pay them for the service~which you can then refuse to pay? When I broach this with your non-English speaking customer service representatives they become verbally abusive and inform me that I am not listening to them. Why would I want to listen to excuses? You agreed to a service. Follow through on that please.

Great communication. Cheaper rates. Unfortunately since I couldn't afford the 399.00 up front I was not able to get the 2 months for free. My payment will be 1/2 of what I am paying through AHS. Why not be considerate of the people that have to pay month to month and give them the 2 months for free just for changing over from another company such as myself from American Home Shield. The Service fee is cheaper as well. Thank you.

Worked with Mark ** who answered my questions and made me aware of the coverage under the policy and that it was a repair or replace policy. The coverage was pretty extensive so that made me happy. I had a pleasant experience working with Mark. I am happy with the policy plan I chose. I am hoping my experience in using the policy, if necessary, will also be pleasant. There are several companies in the market that have good reviews so I am hopeful that Select Home Warranty provides good service when I need it.

Very in depth explanation of all coverages that I now have with Select Home Warranty and payment options explained thoroughly as to what my payments will be each month as well as what options are or will be available at a later date. Overall a really very pleasant experience with this home warranty purchase and with the sales rep Abraham. I will definitely recommend Select Home Warranty to my friends and family and anyone who's searching for the right home warranty.

All the reps were easy to speak with and answered questions fully. Zachary and Kevin were the primary people I spoke with. After review of contract all my additional questions were answered. Would recommend at this time this company. Hopefully if I need them this is how they do business.

Bruce was very courteous, professional and knowledgeable about the services offered. I have always had my home warranty with American Home Shield and have been dissatisfied with the service received. Finally had the time to research other options. Bruce made this a very seamless process for me. The coverage is comparable to what I was receiving but the cost was less. Thank you and I look forward to a long lasting relationship with Select Home Warranty.

The representative I dealt with had a great personality, was honest and incredibly helpful. I highly recommend this company. He really went out of his way to help me out. Not stuffy like the other companies I have chatted with. The value in regards to the customer service matched with the value of the product and the coverage I have not found anywhere else on the internet. Not to mention they have a fantastic rating.

I was really pleased with how immediately I was able to take to a Select representative. Jeff was very pleasant and patient with me. He answered my questions so that I was clear about the cost and coverage of the warranty. I was pleased to learn about the discounts that are offered. Presently, I am with another home warranty company and Select seems by far more efficient. I look forward to doing business with Select! Thank you Jeff!

Select Home Warranty offers a full array of home appliance and system coverage at a competitive price. Consumers can submit a service request online 24/7/365, including through the internet. They have a reasonable $60 deductible on any services performed by their network technicians. Select does not require a prior inspection purchase. The company has an extensive network of service professionals and offers a 60 days artistry guarantee on their services. They can be a great choice for homeowners looking to ease their wallet, while still keeping their coverage.

Jeff ** did a great job getting me started. We read great things about the company. He was nice courteous and polite. And knowledgeable about the product. I hope we never have to use it but it's good that we have it.

This has been the worst investment I've made. My clothes washer machine broke, I called to put in the claim, Select Home Warranty sent a technician who was NOT certified to look at the computer of the machine, only the motor. Per his diagnosis, the motor was broken, however, there's no way for us to know whether or not, the computer is also an issue. After chasing to get an update for 3 weeks, I finally get approved for a minimum of $150 because according to them, the policy is not in full force until 90 days, even though, I have an email from their salesperson confirming the days that it becomes active. Moreover, today I call them to get an update and I'm told that if they send another technician who is fully certified to look at the machine, I will be charged another service fee - granted that the first time, they should have sent a person that is fully certified to do a good job.