Select Home Warranty Reviews

I needed to pay 2 back months. The girl was lovely; she was highly cooperative. We did it just like I wanted it using debit card for 1 month and the credit card for permanent use. In addition to that I needed to file a claim which I did on the internet. That too went very smoothly. I received almost instant receipts for the claims and know that the claim is being worked on. I also need a copy of my contract which is being emailed to me.

Abraham was awesome! He explained everything in detail. Documents were sent and received when he said they would be. I would definitely recommend your company to a friend. I checked with several other companies, but Select gave me the best deal on price, best service call fee and better coverage. I am a realtor and the coverage is for my personal home. When I explained to the buyer's agent the coverage, he was very impressed and said his buyer would be thrilled.

I like the idea of providing customer with funds to replace the disposal, however, to not be responsible for installation is ridiculous. One of the main reasons we purchased the plan was so that we wouldn't have to worry about finding someone to install/repair/fix broken items (like our disposal). Having to find someone to install this disposal is not only problem-some, it goes against the value/reason of why we purchased coverage in the first place. Installation cost could be as much as 300 dollars, Not a good example of what I was expecting from a warranty coverage plan.

Bought A home warranty for the next 6 years. Sam ** was very knowledgeable and helpful in explaining what I wanted to know. He was able to fill me in and get me discounts that I qualified for. I am very satisfied with his service. Hoping not to use it but am glad I got it. This is something that I have had in the past and was very helpful to me when I needed help. I am hoping that Select Home Warranty is all that they promote and that if and when I need them I won’t have any problems. I understand that we have several businesses in our area to respond 24/7. Looking forward to working peacefully with this company.

I like the fact that I am email daily for an update on my claim. I’m not happy with the fact that you cannot find somebody to come and service my washer. I know you gave me the option to find somebody myself which I called and told that I cannot find anybody because I’m new here in the area and I don’t have the money to pay them upfront and then wait 30 days for reimbursement since I am on a fixed income on disability.

Gentleman was good at explaining your home warranty. I just hope your service is better than other I had for thirty years. I very seldom used your services except for AC and heat problems or appliances as I was a licensed AC electric and plumbing contractor before becoming ill and retired. Hope that your company will have quality contractors to fix repairs. Hoping for the best when I do need someone to come to my home for repairs. I can’t think of anything else to say except the man that I spoke to was very knowledgeable and very helpful.

I called Select to inquire about their rates. The rep was knowledgeable and gave me a great deal. I had a few questions for him. I asked about the service fee which he gave me a better rate for. I asked him about the monthly rate, once he gave me a three year contract it significantly lowered that. He also told me I can back out after a year or two and they would prorate it for me.

Described the leaking under kitchen sink & how my Kenmore range & oven combo doesn't work the oven part & the one range not properly, the lady was rather polite & as helpful as she was able to be. I do thank her A LOT for her help & hope to have all my problems fixed soon. With the information provided I gave she stated that within 48 hours I should receive the provider's contact info & be able to make appointments for both my issues. Would have preferred both of them be done by same person or so it could be only one service charge but I am pretty sure she said it would be 2 separate service charges for each of the problems needing fixing.

HORRIBLE customer service and HORRIBLE management! Total lies and rip off! Sent an incompetent tech to the house who would NEVER show up when scheduled, did not fix the washer, then the company tried to charge full fee to have a new tech look at the same problem that still was never fixed! Demanded full refund of the contract within 2 months of starting this service and still have not received it! Paid $540 upfront for 15 months of service, $60 for a tech to come out. Tech collected additional $50 at the time of service. Tech said he would return with the part within 1 week. 2.5 weeks later still no tech. Had to call company to get tech to answer his phone. Tech comes to house with part then tech leaves without washer working properly. Sent tech video of how washer still not working right.

It was a pleasure to work with Abraham with Select Home Warranty. He was very informative, and offered a great plan. The plan that was offered was far better than the plan that we have now, and was up for renewal. I was checking the plans and Select Home Warranty was by far the best one that I came across, I checked on the internet for the top 10 home warranty services, and yours was rated 4.5 out of 5. Thank you.

Jeff extension ** was who helped me and he was very patient and thorough through all of my questions and concerns. I would highly recommend your company and Jeff as a salesperson!! He was able to stop all the robocalls and got down to the brass tax of what your company was all about. It being my first time as a homeowner and having to make decisions like this he made the transition very easy.

I am extremely disappointed with this company. During the initial sign up process we were informed of a wait period, and after that time we would have full coverage. Sunday we started a claim on our Well Water Pump. We had a lot of air in the lines and little pressure. We added this coverage specifically to our policy as it's our only water source. Tuesday when we called to find out the status, of the claim was as we had not heard back within the guaranteed 24 hours. We were instructed to call a company we wanted because they did not have a provider in the area for Well.

I've never had to write a bad review and I'm hoping many will at least read this before they do business with this company. This company does nothing for you. I had to submit a claim 2x. First for my refrigerator and all they did was send me $150 (to buy a new refrigerator..haha). I used the money to pay the technician and my refrigerator is still not fixed.

Everything was fine, except I don't understand why the renewal confirmation email could not have been sent out much more timely. I see no reason for customers having to wait more than two weeks after the credit card processing date to receive confirmation of their purchase.

After researching several home warranty companies, we've decided to go with SELECT, even though Electronics are not covered, Mr. ** was so detailed with his explanation that we were convince that SELECT would give the best service for our money. Mr. ** without pushing the product, explained and gave us several options for us to choose, and we did, we went with the three year plan. we don't ever look forward to using it, but, if we did, we feel SELECT would respond promptly. Keep up the good work Mr. **!!!

Washing machine. It quit working in the middle of a cycle leaving the washer full of water. I have been busy emptying the water out of the clothes washer so it can be moved for service or replacement. This is the first problem we have ever had with the clothes washer and contacting Select warranty they took right over in filing a claim. It was very easy and would recommend Select warranty to everyone interested. Now we have a claim order and am waiting to be contacted by a repairman to diagnose our problem.

I put in a request for to electrical service over a month ago. There was suppose to be a company calling me, but never did. I called the company and was told that they don't show a claim was entered. The person said he was out of the office and would look to see of the order was there. He never called me back. I have not received any response from Select nor a technician. Recent complaints to Select Warranty did not help as they also made calls. I'm very frustrated. I made another call to Select and they put the order in again. I told the representative that this was the last time, and if I did not receive a phone call soon, from a technician, I would cancel my contract.

Our AC compressor and coil went out this past week and the company denied the claim because there was a Freon leak. I am not sure why a claim would be denied because of a Freon leak. It seems to me that Freon is part of the AC unit and if it leaking causes damage, it should be covered. What is the most frustrating is that we bought the Premium Package and prepaid ($1,800) for 5 years, so we are stuck. The claims rep said that the most we could get was $500 because we were a Premium client. After I complained, he said that he could possibly get us an extra $200 due to size of the claim ($3,100).

Per emails, (and I have saved them all), I am due a reimbursement of $150. That email was dated July 25, 2019. This could take up to 30 days. UP TO 30 days. It is now August 26th, and I still have not received my check. I find this to be very poor business. In general, very disgusted with the service I have received. I have 6 more months with this SHW, and I must say, I will not be renewing. I will find another warranty service that is "highly" recommended for their service.

Today, August 26th, 2019 I signed up with Select Home Warranty. So far so good but if when I need to service it is not satisfactory I will cancel. I do currently have a home warranty but Select Home Warranty also covered roof leaks and I was able to add my pool and it was cheaper than what I am paying now. As I said, just signed up. The total satisfaction is yet to come.

Very professional and knowledgeable sales rep. George answered all my questions and made sure I understood. He offered any deal that would possibly save me money told me I have 30 days to cancel or change contract. I couldn’t ask for a more caring sales rep. George is very polite and concerned that I understood the program and didn’t rush me into making a decision. George should be commended for his knowledge and I hope what he stated is provided by the company.

Jeff did get a great job explaining differences in plans and providing insights into coverage. We reviewed the additional options of coverage available for my septic and well; as along as the sump pump. We discussed discount and coupon objections available to me and my family. Also, chose the options of an extended plan for 3 years to provide extended coverage without concerns for additional increase in price. I am very pleased with my service that Jeff provided and will be informing family and friends with contact information for Jeff.

Sales representative was very informative, very nice, respectful, explained everything and answered all my questions promptly and respectfully. I am very happy with the service I am going to receive. They help me save a lot of a savings with telling me what offers they had available. I am sure I will be heard a very happily with their service. I have service for someone else that I discontinued because their service through the other company was not good so I went through these guys and I hoped and prayed with being a new customer but I will be very pleased the way the sales representative explain it to me. I think I'm going to be very pleased and I'm very happy to be a new customer with this company.

The entire experience is too long to type here. But they denied my claim but only after have putting me off or weeks lying to me, trying to get more money out of me for a service tech to diagnose the issue (washer door exploded) all the while knowing the door wasn't covered. They also put you off so that when you do cancel you only get a small portion back since you are paying a daily rate. Out of the $450 I paid I will receive $14 in return although I purchased the policy only months ago. Also, the contract was contradictory. In one place they say all items needed for functionality are covered. In another section it says they door is not covered. Don't you need a door for a front loading washing machine to function? Don't waste your money!

Zachry ** assisted me and was very courteous, helpful in helping me to obtain the best policy possible for a 3 1/2 year plan at the best possible price with a locked in renewal price. I was also referred by a real estate office in this area who gave Fidelity National an outstanding review to me. I would highly recommend Zachary to any new customer who is in need of general information on a home warranty program.

Ray ** was exceptional sales rep. when it came to finding finding us the best coverage for the least money. I was very satisfied with the price given for the amount of coverage that was given. Would recommend Ray to help others find the best rate for the best coverage. He was patient and not pushy like some sales representatives. I hope I can say the same about the company when I need a repair done.

Their Approval department sucks, they take forever even after repeated escalation. It seems to be consistent behavior every time. I am not going to renew my contract with them. Pay little more with other Warranty companies and have peace of mind.

Do NOT buy this warranty! This is the worst company I have ever had to deal with. They don’t want to cover ANYTHING! I have been waiting over 2 weeks for a response from them in regards to a clothes dryer claim and every time I call I get the same response “You will receive an email with the resolution in 24-48 hours”. After 2 weeks don’t you know that it has been well over the “24-48 hour” frame that I was given? I have called over 20 times within the last two weeks and every time I have asked to speak with a manager/supervisor which I have yet to speak to all they do is put me on hold for 10 minutes (probably hoping I will hang up) then say there is no manager available. Again I would not recommend this company to anyone. Worst customer service, takes nearly a month to process a request or diagnoses and there is never a manager available to speak to. Very upset. Will never do business with this company again!

I have not had this policy long. My washing machine went to acting up and I had to have someone come to look at it. I called a service tech in the phone book and it turned out that he was a tech for Select Home Warranty. Customer service rep told me to e-mail you with a copy of his invoice. I did and now I am waiting on your response, hopefully in the next few days. Thank you Select Home Warranty.

The water in the bathtub won't drain (only the main bathroom). It started last night when we tried to shower. Date: August 19th, 2019. The tub is about fifteen years old. We've never had a problem before last night. My husband used a plunger but it didn't work. So I called customer service this morning to find out if we would be covered and she read off the policy. She then sent me the email for a technician to contact me within 48 hours.

I shopped around with several companies and asked many questions to the sale reps. When I contacted SELECT HOME WARRANTY the sale person (Richard) offered me more options and better pricing than any other company that I contacted. He walked me through the most cost effective plan that gave me more coverage for a better price.

I have received great customer service when seeking support for a recent claim submission! I have had to call back about a different technician and they have been quick to resubmit and help! It has been a challenge with timing and they have always been willing to work with my husband and I to make it happen! Once they completed the reassigning I had a new contractor within a few hours! Thank you for the quick work and continued great customer services!

Very kind and helpful and explained everything very thoroughly. Helped get us the best deal. Kept going down and down on the price which is always a plus. Shopped around and couldn’t find a better price or deal. Hope we are highly satisfied with this in the future as well. Looking forward to our stuff breaking down so hopefully we can get it replaced. Lol Just kidding... kinda. Plan on recommending this home warranty to others as well.

Salesperson, Alan was very pleasant to talk with and answered all my questions. Very knowledgeable about his product and presents the information in a clear, informative message. He also helped me to select the program that saved me the most money for the desired coverage that I wanted. I would recommend Select Warranty for anyone desiring coverage for their home appliances including AC and heating unit, washer and dryer, hot water heaters, refrigerator, range, dishwasher, ovens, even a leaking roof. Regardless of their age. The coverage is extensive on the premium policy.

Abraham ** was professional and knew the aspects of the warranty and pricing. Solid job by him and staff. Very competitive pricing and reasonable deductible. The warranty covered the appliances and important equipment in the house. I received my quote and contract quickly. I even received an additional 2 months for paying complete balance upfront. But even the monthly payments were reasonable if I would have selected that option. Knowing my roof and heating and air conditioning with electrical and ductwork is covered relieves me of the stress of a costly repair. Only so much money to go around and knowing I'm free of costly repairs makes budgeting much more easier.

Ralph was very helpful. He explained the plans in detail and showed me different options that I could do. I was very happy with the information that he shared and was pleased with the presentation. I would definitely recommend to others. I was impressed with all of the coverage options. He also offered several discounted payment options. I liked the ability to be able to pay monthly or annually. I thought the options were very reasonable.

Zachary was quick and helpful in finding the best possible plan for my property. I had some financial constraints that they were able to work out quickly in a way that really helped me out! I had been looking through several companies for a home warranty and in the end this was the best value for the price. They even offered me a discount as a veteran. All around excellent service. Would recommend to anyone looking for a home warranty.

They have friendly and prompt service. Easy website to navigate and self explanatory. You get an immediate response after submitting a claim. Signing up for the warranty was an easy process and very fast did not take up much time at all was on the phone for around 20 minutes from start to finish very knowledgeable agent. I compared rates and reviews and settled with Select Home Warranty. The agent was very professional and knowledgeable. Was patient and answered all my questions and explained everything I asked.

My current home warranty was nearing its expiration/renewal date so I went online to see what home warranty companies were out there. After doing a little research I thought that Select would be best for me and my family. Fairly soon after submitting my quote request I was contacted by Jeff ** from Select Home Warranty. Jeff went over the terms of the contract, costs, covered items, etc. I must admit that I was a bit apprehensive but Jeff sold me on Select.

Jonathan was very professional and informative when we contacted Select Home Warranty. We were with another company and chose to go with Select because of Jonathan. We feel we got better information and value through Select because of Jonathan’s information. We received our information right away through email. I would recommend Select to all my friends and family. With the cost of repairs or replacing things in my home, this is a better way to go.

Daniel ** was of Select Home Warranty was superb. He was extremely helpful. His answers to all my questions as well as his very clear explanations were most informative. He was absolutely professional throughout the conversation. Although I just wanted the transaction to be over and do with and closed, I am glad I listened to the rest of the spiel. The further offer of more discounts on an extended plan were a delightful surprise!

The representative was clear about what to expect from the service. The amount required per service call is reasonable. A service call entails a contractor to visit the house within a 24 hour period. If they are unable to fix the item, a replacement is given at comparable value. However, I did get the sense that the person was more of a salesperson looking to close the deal. I'm a new customer so will see how this works in regards to maintaining the systems within my home.

I spoke with Isaac who was very calm and patient with me as I didn't have the phone number he needed. He went on to question which warranty was I interested in and I explained it was the one my neighbor had purchased. He referred to that buyer's name and confirmed we were both talking about the same thing. It wasn't until the conversation ended that I found the phone number as he patiently waited. Overall a very nice call that made me comfortable and without pressure. We are selling our home and this warranty was for the new buyer.

Your sales agent, Fred **, was very efficient. He called me as I was perusing your website. He went out of his way to answer any questions I had about the services you offer and helped make my day. I appreciate the value offered and, with the low and affordable monthly rate can, especially with a fixed income appreciate the great savings afforded by you and your plan coverage. I thank you Select Home Warranty for everything.

Jonathan was most helpful. He explained all coverage, what I had to pay out of pocket if I had a claim and gave me discounts and payment options. I have been checking out home warranty companies for a couple of months. This was best offer I had given to me. Thank you for having agents who are knowledgeable about your services. As I told Jonathan, "I am looking forward to never having to make a claim." This has given me so much peace of mind.

Very helpful and understanding about the home warranty and made the decision easy to purchase. Customer service was very professional with no pressure to purchase. Very knowledgeable about the warranty and what it covers. Answered all my questions without having to think about the answer. I will tell my friends and family about this company and the warranty that this company provides. Very pleased with my customer service and value of the home warranty and plan on having this policy for many years to come.

Your service phone person was great. The only negative I have is extra long hold time on the phone and your message to call back later does not come until you wait over 8 minutes on hold with that lousy music. Your online ordering seemed ok too.

I got the coverage and price that I needed to cover my parent's house in case things break. I am out of town and work a lot so this gives me peace of mind. My parents are thrilled at having this type of warranty because it can save them hundreds of dollars on unexpected repairs. Especially because they are on a fixed budget being senior citizens. The bonus is also knowing that you have a set price for the repair person coming to the house to fix the problem.

Select Home Warranty was fast and professional in helping me find a repair company that would fit my needs. Which is fantastic because with my busy schedule this is a HUGE help and weight off my shoulders. Select Home Warranty is always an easy phone call away and they are always quick and professional with easy appointment scheduling online. Thank you Select Home Warranty for making the process so simple for those like me who have a busy schedule to work around.

I called the company for the first time after buying the warranty for couple of months for my refrigerator after seeing water at the bottom of the trays. I got an email from the company that the problem is water condensation and not covered. I was very disappointed because the salesman didn't tell me about anything that was not covered under the warranty. My conclusion is that the company didn't even address my concerns by sending anyone out. They decided to deny my claim sending me an email that my refrigerator water problem wasn't covered.

They have a very good customer service and have a very good deal for your money. It is much better than my previous my home warranty. I would definitely recommend it to others. The coverage included are also very nice and almost all I needed.. The service call fee is low compare to others. They also include additional service that might be helpful. Availing their long term will give you a much better deal including a VIP to calling services during the weekend.

The rep who helped me was courteous and efficient in helping me to file my claim. Even though I didn't have all of the information that she needed, she was still able to work with me and get my claim submitted and filed. Filing a claim with Select Home Warranty seems like a seamless process, which I appreciate. Because this is my first claim, I have to wait and see how the whole process works and decide how satisfied I am with it. I am now waiting to get the contractor's info that is going to handle my claim. So stay tuned...

I'm basically a new customer. We transferred the service when we purchased the home a year ago. Didn't but could have used the service 3 times the first year we were here but didn't think about the service. Now I've renewed for 6 years not knowing that much about the service. I have a claim in now for a refrigerator that isn't cooling properly. Only time will tell whether Select Warranty is a great service, for now the best I can rate Select is "satisfied".

Select Home Warranty's rep Alan ** was most knowledgeable and helpful. His calm, non-pressurized manner was very appreciated and I have already referred a friend to Alan. I wish all sales reps were like him. We have wanted to get a full-protection home warranty plan for quite some time but were put off by the cost. With Alan's help, we were able to settle on a 3-year plan that we felt was affordable and had the best coverage for us. We are pleased with our purchase.

I was mailed a check for 75.00 for my garbage disposal since they said it was too old to repair. I had to pay 100.00 for a new one and more to install it. It took several months to get the check in the mail and calling twice. I had to pay the plumber out of pocket for the installation and I bought the new garbage disposal out of pocket. I mailed the receipt to SHW as instructed.

I have not had the opportunity to use this company prior to this year, but they were very professional. I was able to receive a 20 percent discount and that was extremely competitive. The representative that I talked to was very polite and courteous. I ave an older home so I was concerned that some of the systems may break down or fail, so having this extra insurance gives me peace of mind, I hope that I never have to use this service, but I am very curious to see that if I do how the performance will be.

Dryer repair. The contractor did not fix the dryer or do anything at all, and was very difficult to get ahold of, so I asked Select for another one, they sent me the same guy. He came out the first time and, charged me 75$ for nothing. He looked at the unit and said he couldn't get to it and left. Never would call me back again. I must have called him at least 12 times, left several messages, When he was taking the fee for the first non productive visit; then he told me the second call would be free since I already paid the fee, so I guess that's why he didn't bother to return like he said he would. I had to ask my boyfriend to fix the dryer, which he did in 1 hour. Horrible company. You really need to improve the vetting process and the quality of the contractors you select.

Select Home Warranty should have a list of contractors/plumbers and be able to assign one immediately. But it requires them to find a local technician within 24 hours every time a claim is made? And the technician is not happy or not willing to serve sooner. I made a claim before, I needed to call the technician few times to make an appointment. The technician has never tried to contact us for follow up appointment when the initial schedule did not work out. I will try this time and decide to leave SHW or stay.

Jay was very helpful seem to go out of his way to make sure I understood what was being said. He was very professional got information needed to write up claim form and explained what he was doing. Jay said we should be contacted in next 48 hours from a repair facility. If we didn’t hear from someone in 48 hours contact customer service.

Our AC broke in the middle of the night. I was able to call you guys, explain my problem and get a quick response before I had even dropped my kids off to school this morning! The young lady I spoke to was very pleasant and I am so pleased at the efficiency of your customer service. Thank you for dealing with our problem so swiftly. We also added more coverage at a great cost and a lower rate per visit which is so important when running a full household.

Issac was helpful. I still did not and do not like that a Customer has to BUY your Policy before READING your Policy. It is onerous to plan/price compare as your Industry knows well. Sure, I can cancel within 30 days but this creates add'l steps for me to do so. Issac gave reasons why I should buy the 3.5 year Plan. I am now considering if I should keep it or stick with the $379 Systems Plan which caused me to "buy" initially. I could not give your firm 5 Stars because I submit I should have been told by the 1st Sales Rep that the $379 was an introductory offer subject to an automatic increase after 14 months. Almost doubling the initial rate. Issac explained this fully.

Toilet bowl is loose and unstable. It rocks back and forth and it may be unsecured from the floor. I contacted customer service and reported the malfunction. The Representative was very helpful in taking down my information and assuring me that a service company will be provided for me to contact for an appointment. He sent me an email confirmation of my reported claim. Representative was helpful and courteous and explained to me that I should have a contact email within the next few days.

Response was very quick and timely! Better than the previous warranty company I had previously! Took days to get a reply then more than a week to get service only to be told parts had to be ordered to come back in another week. The last time I had used them it was well over 3 weeks before it was fixed due to parts being ordered, then to fond out wrong parts and had to reorder parts again! Aughh!

I have turned in 2 claims. Both have been taken care of quickly. The companies that came out were very professional. When I called in the 2nd claim I called the item that was leaking a name that wasn't covered under my policy. I called & questioned the coverage. The person I talked to was very professional & helpful & explained what I needed to do. He cancelled the claim & resubmitted it with the correct item name. The claim was approved & repairs were made within a couple of days.

The service goes pretty smoothly, the agent clearly go over the policy coverage with me and it's much more efficient than I expected. Will likely to recommend to my friends as well. I also compared with other policies from other brand and I think the pricing is pretty competitive. And when I asked the agent if there could be further discount they also patiently went over all options available and help me to find the one that fit my need best. Good job!

The customer service rep was very thorough & explained different home warranty plans offered by Select & options that helped me make the best choice & gain the most value. Select seems more focused than one top competitor I’ve used in the past. Select seems dedicated to provide the best timely service so they can develop long term clients. Select is competitive price-wise & offers lower deductible than most competitors in the home warranty business. Select has many good review & I look forward to working with them should the need arise for anything in my house covered under the Platinum warranty plan.

Went online yesterday and after much research, signed up with Select Home Warranty Platinum plan. Daniel ** called today to go over my order to be sure it was right. He also explained all of the promotions clearly. I ended up signing up for the 3 year term. I have been with 2 different providers and was disappointed by both of them. The quality of service and contractors was not what I expected or paid for. Hopefully Select will do much better. Thanks, Daniel.

Woke up this AM to wet carpet in my son's room. Figured out the water was coming from the hot water heater. I shut off the supply, but I could not tell where it was coming from. Got out the wet vac and got as much water out of the carpet as we could. Called Select and they started the claim. The agent I talked to was somewhat helpful. They said they would send me an e-mail of who I was suppose to contact within 24-48 hours.

Was a good experience, the person was polite and professional. I will recommend to family. Price is affordable. I haven’t received service on anything yet but looking forward on working with Select Home Warranty. The reason I made the decision to go with Select because the good reviews and discount. I had warranty so decided. I to go with this because of your lower price. Hopefully everything goes well so I can renew. The sales rep was also professional and did a good job to sell me the warranty.

Answered my questions. Did not try to oversell me. I like knowing that my major system will be covered when something breaks. Also the 45 dollar service call fee seems reasonable. Being able to call or go online to submit a claim Is nice. I have had other warranty companies and really got the runaround. One company kept calling me to add coverage even after saying no ten times. They kept calling so I then cancelled coverage. I had file a complaint with the FCC. That's how out of hand it was. These guys do not sit and call you over and over trying to sell you something you don't need.

I have been looking for a home warranty company for a while. When I first called, my call was answered professionally & quickly. Customer service was great & fast. My representative was very knowledgeable & worked quickly. Everything was completed in a few minutes. I'm looking forward to having peace of mind by having this warranty. It will be nice to have one company to call for service repairs. I'm expecting the process to be quick & easy. I plan to keep this warranty for years to come for the peace of mind I hope it provides.

Upstairs A/C unit is not cooling, we have a 3 ton Lennox unit that is blowing warm air and is not cooling. We noticed possible water on ceiling coming from A/C unit, not sure might have a clogged drain line or condensation line problem. Had a very difficult time discussing issue with tech operator, a difficult but definite language barrier that makes communicating a problem to your company quite cumbersome. Some of the information requested such as type of A/C unit and Model number are not ordinary knower facts by most customers. Should hire phone people that can be easily understood!

The claims submission process was quick, a few standard questions and agent advised of next steps. Entire process took about 5 minutes in total to complete. Seems repetitive to what was entered on online claims form as well. I gave 4 star rating only because agent seemed to struggle with English as not primary language and repeated answers from prepared script. Agent was courteous and friendly and thanked me for my business. Certainly hope the repair process is simple and fair.

We’ve experiences several problems with this warranty company. Although Select does a good job of promptly assigning a technician to your claim, the quality and knowledge of the technicians has been very poor in several occasions. My biggest complaint is their inefficient approval process they have in place to address a claim. Especially when it is an urgent matter like a leak or an AC problem.

I have dealt with another protection plan in the past as was not very happy with the service I had received, so I wasn't quite sure if I was interested in purchasing another protection policy but after speaking with Michael, he was very helpful and informative with me helping me choose the right protection plan to suit my needs. I would highly recommend him. I'm looking forward to knowing that I can rely on Select Home Warranty if the need arises.

I received a call from your sales dept and told them that I needed to think about it and would call them back. The person (male) was rude and said, "What do you need to think about, you already said you wanted this." I told him I wanted to discuss with my family and he said, "Why, if you want this?" So I hung up and wondered if I was going to have this same issue if I/when I had a claim. The next day another person called and I explained what happened. He apologized, I did purchase this service but am still upset that the sales dept would be such a bully and wonder how many others this has happened to?

I am glad that I can stop looking for a reputable home warranty company, because of agent William ** with SELECT HOME WARRANTY I can now be assured that I have chosen the right company should I have the need for a repair or replacement. Mr. William ** was polite, knowledgeable and patient. He made it easy for me to choose the package that would be the right fit for my home. Thank you!

Excellent service and representatives demeanor is what motivated me to purchase a years worth of coverage upfront. The process to sign up was really efficient and the discounts associated made the offering even more well worth it! Thank you and I look forward to our relationship! The service offerings will cover my major expenses associated with owning a home and I am thankful to have discovered a service that will afford me to save money over the next many months!

Ray **, was the agent that contacted us immediately before we could even get thru the website. He was very kind, prompt & explained exactly what the warranty would cover! After talking with him & explaining that my parents were on a fixed monthly income due to my father is a Vietnam Veteran who was very ill & we couldn't pay the total price today he gave us an extra discount! If I had the pleasure of meeting him I would give him a hug! We need more customer service representatives in the business just like Ray!! He gets an A+ from the ** family!!

Thank you for having someone like Bruce ** to speak with me today about a homeowners warranty on our new-to-us home. He worked hard to get me the best coverage I could afford and I qualified for the 1 year roof leak coverage as well as Platinum Coverage. Job well done, Bruce! I feel safer already knowing that if something fails after 30 days from today, we have assistance in the repair or replace department. Firmly believe in home warranties. Has helped me out in the past, and while I hope nothing goes wrong, I am a realist, and know it’s better to have it and not need it than need it and not have it. Again, thank you Bruce, for your professionalism and courtesy today!

I had to call to see what the process would be to file a claim for our air conditioner. The representative was great at listening to what I needed and explained to me the whole process. She was very patient as I had to go back and forth to get the information needed from the thermostat in the house to the air conditioner outside. I had an appointment set up quickly, by the next day, after filing my claim. The first part of the process was a great one because of the ease of the process.

Salesperson was kind, not pushy, made service easy to understand. A second person tried to get a hold of me. But he said he would today call around 5.00. To answer any questions I might have. Another warranty company called which kinda confused me, think it was Choice warranty. But I am sure when your representative call me he will answer any question I may have. I don't want to have any doubts about what I have signed up for.

Very fast and knowledgeable. It didn't take long to file my claim and get it resolved. I received an email with the amount less deductible. I thought it would be more since the appliance was only 3 years old and not depreciated that much compared to my 22 year old microwave which I got the same ninety five dollars reimbursed. The claims rep was helpful and very courteous. The call took less than 15 minutes to file the claim. I tried to file it online but the system kept timing out so I had to call the claim in. I hope that when I have to file subsequent claims the process will be just as easy.

Richard ** was absolutely fantastic to work with. Very knowledgeable, informative, thoughtful, and polite overall. He was refreshingly not the aggressive salesperson one usually encounter. I would happily work with him again. All in all, a good experience, thanks again Richard. He was very considerate and I am confident now that I will receive good coverage from a reputable company. Other companies we spoke to were rude and argumentative and demanding. Richard was trustworthy and sincere.

Abraham ** was fantastic. He explained everything and helped me get the most beneficial plan for me. I hope that I will get all the benefits that he stated. He emailed me my contract while we were still on the phone. I look forward to my new service contract. I was very unhappy with my previous warranty company that charged more monthly and more for each visit. they also didn't covered but 40% of my new air conditioner. I know that your company will be more dependable.

Response time is too slow. It took over 48 hours for us to receive an email stating that someone would be getting back to us soon? I even called yesterday, and spoke to your representative and got a similar response, he said that our request was already logged in and being processed, and someone would be getting back to us to provide a status update. We have not heard from anyone, we just received an email this morning stating someone would be getting with us soon. We need some assurance that our issue will be addressed and fixed soon. Thank you for addressing this asap..

I came across Select Home Warranty while doing research into home warranties. A representative from Select contacted me immediately by phone. He was very knowledgeable and professional and patient. I was concerned about coverage as my home is not a new build. He explained the plans to me and answered all my questions. I saw the value in getting a warranty from Select Home and signed up right away. I recommend this company to my family and friends.

I was very surprised at how quickly I was called after a few things were input on the website. The rep was very knowledgeable and answered all my questions easily. I am very glad I was shopping today for a home warranty. Signing up was quick and easy and there are no surprises in the actual policy that I received to what I was told over the phone. This may be one of the best investments I have made in quite some time.

Felt that Mr. ** was honest and upfront on the product. Hope I'll be happy with the insurance if the need arises. I'm usually skeptical of home insurance plans but saw some good rating on your company and felt it was a fair deal. I would recommend this company to a friend or family member. I am giving this rating mostly based on the customer service I received. I really don't what else to say.

I bought my first house about a year ago and I've been shopping around for a home warranty for a while now. Select Home Warranty is the best that I have found and has the most coverage. I got the platinum plan with added septic coverage and service calls are only $75!! I got a call as soon as I filled out the form to get a quote, they didn't try to sell me anything I didn't need and they actually ended up saving me more money right on the call. Would definitely recommend.

I spoke with the Select Home Warranty representative Hazel on the phone. She was very polite and courteous and had everything done and submitted in less than 10 minutes. The company that Select contacted, called me the same day and set up an appointment the same day. I was very pleased with the service and promptness of Select Home Warranty today. This is the second claim I have submitted on my home warranty, and both times they were able to get a company to my home either the same day or the day after. My first claim was for my central air conditioner and the second for a water heater, and in the area I live in it is very rare to get same day calls from companies.

Abraham was Great! He explained all the programs I could get. He knows your product very well. I am a Real estate company owner with Houston Realty Northeast. I have several agents I will pass this information to if it works out for me. I always to clients the Home Warranty I personally use because I know the experience. Looking forward to working with y'all ! What I don't like is waiting for 30 days to go into effect. All my stuff is new so not a problem for me but for someone buying a new home could be an issue.

I was extremely frustrated with the initial experience after enrolling. The fee was taken immediately and there was no communication from the company. After a week I called to inquire about my next step. It took another phone call to actually get the initial email. I requested the policy be cancelled. A manager kindly called and offered incentives to continue. I will give it a try and cross my fingers. All reviews were good, so we will see.

Do not waste your money. Placed a claim for pool pump, waiting for over a week, they can't find someone to complete the work. Called every day and I was told that they are still trying to find me a tech. I guess I made a mistake in signing up with them. I was told I can get the work done and submitted the invoice for reimbursement. After reading the reviews here I think they cons.

Very good, salesperson answered all my questions! Added the options I had requested and confirmed the items that other companies had failed to mention. I hope this will be a long relationship and they are true to their word, but so far, I am pleased with the responses and the transparency. Always need to ask about the icemaker, stand alone freezers, 2nd refrigerators and other items which you may have but are not listed on the website. They may cover it.

I am waiting for you to come, hope you can come as soon as possible and fix the items as well as possible, here I am going to buy another one for my another house and I will recommend you to other friends. The price is higher than other, I wish there is more service for me to rent it and you should help me to fix whatever I need. Can you also do the swimming pool as well? It’s very very important for us. We are doing flipping business and we need to proceed quickly and thank you.

I received a call from Jake after asking for a quote for your service online. He was very nice and helpful. I had several questions which he answered for me. He gave me his number to call him that afternoon which I did with more questions. He was patient with me when I told him I wanted to discuss it with my daughter. After doing so I called him again and he took my order.

I was pleased with the ease of signing up. We have no home warranty experience, but I think this will be a good purchase. I have always done my own repairs, but now am looking forward to having someone else be responsible. If we need one major repair, the policy will be very justified. I think I will be able to relax and let someone else take care of the major items on my "Honey Do" list!

Repair for oven top and dishwasher. Tech. who came was very efficient. Just waiting for parts to arrive to complete service. Made initial call for service, operator took my name and number and asked what I was calling about. Told her I needed repair on 2 appliances. She placed me on hold, I was disconnected, waited for her to call back. When she did not call back I called again. This time I spoke to Patrick who took care of everything.

I cannot believe how fast they got my leaking done under sink. Very efficient. Just wonderful. Thank you so very much. I feel great that I have a company that will take care of my home needs. Thank you. The company that handled my leak told me what was wrong with my sink. So I feel good knowing that whenever something is wrong, I can call and don't have to worry about anything. Again, thank you so so very much. Customer service was very nice and also explained the steps for getting my plumbing under sink. The value is worth every penny.

Great job. Great job. This company has saved me lots of money. Everybody that has a home need this warranty before I purchased this warranty because I was always spending lots of money that I could have keep in my pocket. Do not hesitate if you are thinking of buying a home warranty. I have purchased several home warranty and this is one of my favorite home warranty for one because of all of the money that I have saved.

Select Home Warranty has great customer service. Shows an extraordinary ability to understand what customers are experiencing and is able to meet all their needs fully. They offer competitive and often better pricing than the other warranty plans I’ve seen. Always has the right answers to the most difficult questions. I like that you can select a bundle or customize your own plans. They are always willing to work with you on payments and offers quick response to questions and concerns.

My experience with the sales rep was very good. I received an email from a professional and I called him back. It was a pleasure working with him. He answered all my questions and explained the plan. I purchased and after reading contract, am well pleased. I checked out several plans, I felt Select was the best of all.. I feel secure if I need to use the warranty in the future. I also felt the monthly pricing was fair.

The customer service was very good and the person who helped me was very nice and offered their best available plan for me. The price for the plan was a lot better than other competitors. I was very pleased with the monthly payment and deductible. I would recommend to friends and family. You really can’t beat their prices. I wish I would of known from this company a long time ago. Other competitors wanted almost double of the deductible and I am very pleased with Select Home Warranty. I don’t think anyone can beat this amazing company.

I took the 5 year service plan plus an additional 1 year was added for free. The salesman was very professional and clearly stated all of the benefits I would receive. I get 6 yrs Platinum plan at a fixed reduced rate including $45 service fee fixed. And I can cancel at any time. I just bought it and have not actually started the service yet, but so far I like the value I'm getting. I even got Roof Leak and Septic system in the deal.

The salesperson was Steaven **. He was really helpful to chose my plan. I was looking through many other plans and he was help me chose this great plan. I came to know about this plan through internet. This is a very good plan that covers almost everything what we needed. Also I would recommend this plan to all because it's very good and nicely priced. Last many years we have many other home warranty but it was not really helpful.

He was thorough with the information and answered all of my questions. I received everything I was looking for and more. I look forward to using Select when I have an issue. It is a great service for the money. I really like what they offered in the warranty and they covered everything for a better price and a less cost for someone to come out and look at the problem. I plan to use them for years to come. I was glad they answered every question I had about the warranty without any hidden agendas.

Martin did a great job in explaining the Platinum plan. After doing my own research, I was glad to hear Martin put some extra benefits (roof leaks, service fees) as part of the plan, to include a low monthly payment. Excellent job. Martin was also very patient, as I was trying to believe the amount of discounts. Already happy in switching from American Home Shield. SHW also will start the plan in 25 days, most companies make you wait 30 days. Thanks.

My AC went out and while the rep was nice and quick, having to wait 48 hours for a response when you have a 1 year old is not feasible. This process needs to be streamlined so the customer can contact you to make a claim and then contact a local company to make repairs ASAP. It is very disappointing to have to wait that long and pay for hotel accommodations because of the lack of efficiency on your part.

The service guy was a great technician...but he was more on the phone than anything. He would talk on the phone and I thought he was talking to me then realized he wasn't then sometimes when he was talking to me I thought he was on the phone that was a bit annoying. Other than that service was great with the job he did, his Customer Service would do better w/out the phone but who knows maybe he was on a work call?

I initiated the claim online and received immediate notice that Select was processing the claim. During the next two days, Select keeps me up to date on the process of the claim. I had wished for speaker repair, because the outside temperature was having around 100 degrees. My animals and I were very uncomfortable during that time. Your technician, Chris **, of PanoSource LLC was timely and extremely capable of diagnosing and repairing the unit. He patiently explained the issues and options and made the agreed repair quickly. I highly recommend his service.

Signed up for Select Warranty before I read the BBB report. Then I called immediately to cancel and even left messages and talked to Richard to cancel and refund my visa card. They put through the charge and as of today three days later they have not withdrawn their charge. I would not recommend them to anyone. They talk really nice in the beginning to get your business, then to hell with you.

I feel hotter and hotter. I find out what's happened? It has a problem with the A/C cooling. It doesn't work. I called to request service, customer service responds quickly. And I'm waiting for the email to show me who will come to fix it. I hope the technician will come soon. I feel very very hot. Now it is August. This is the hottest month in Houston. Maybe I need to find a hotel tonight. Otherwise I don't know how to spend this hot day and night. I don't know when the technician can come.

The person was friendly and tried to help with everything I needed. She asked questions and worked to get to the problem. Then she promised to do everything she could to put in my request to get my item fixed. This person has already contacted someone to come and look at my problem and try to fix it. I am looking forward to having it fixed and being able to use it again soon. Thank you for your help.

I was unable to get in touch with the contractor but was given options to locate my own contractor. The associate was helpful and knowledgeable. I was able to get additional assistance with my problem. I would recommend this company to my friends. I would like to be able to get in touch more easily with the contractors though. We had another claim submitted but had the same problems. I am not sure if there are not enough contractors or if they are just naturally busy.

I've received a professional call from a sales representative. He explained all price details clearly and really trying to give me a good price. I originally asked for one year coverage. But he offers me a better policy stating that I can cancel it anytime with the prorate monthly charge. The monthly premium lower significantly. I'm very satisfied with my first SHW experience. Now I don't have to worry about being a landlord. For the past years, handyman and maintenance cost was so high and I was not smart to have this warranty. I will surely recommend to my friend.

Excellent. This should say everything. I am glad that this company called me. I was looking for a better home warranty. Better service and lower cost. This is right on time. Thank you so much. My friends really need home warranties. I just got off the phone with my friend Charlotte telling her about Home Select and telling about your low cost and repair agreement. She should be getting in touch with someone in consumer service. People are very skeptical about home warranty service so many companies lie about other services just get them to choose their company.

So far so good. I have no complaints with this company! I have researched several home warranty companies before choosing Select Home Warranty. With Select Home Warranty, I have better coverage and less out-of-pocket expenses. I filed a Claim online last night after determining there was no way I could fix my stove. This was not an emergency. By the morning, I already had confirmation of the claim and instructions on the next step. Thanks Select!

I was given an awesome deal far above the other home warranty companies I had contacted. Salesperson was great and went over all the details of the questions I was asking. I had tremendous coverage what seemed like everything that I have. I bought the Platinum Care package which covers: Plumbing Stoppage, Plumbing System, my Dishwasher, my Washer and Dryer, Refrigerator, Heating and Air Conditioning, Electrical System, Ductwork, Ceiling Fans, Cooktop and the best of all my Water Well Pump and the Septic System!! Those are major things living in the country. After all this, I couldn't help but go with Select!!

Steven was very helpful in setting up the home warranty for the home I purchased today and in helping to activate it ASAP. I had a home inspection and do not anticipate any problems but with being a new home owner, wanted peace of mind. The service call fee was lower than other companies and the coverage was the same. I'm hoping that if I do have any problems, the service will be just as good!

So far so good on a faulty motor for my pool filter. Submitted my claim and a technician should be contacting me shortly. The process was smooth as I talked with Steven on the phone. I hope the rest of this process is a success. My pool is older but the motor is not as old as my pool so I was surprised the motor is having issues. I hope the service contractor is the same company that closes my in ground pool each year.

I called concerning my Air Conditioning being down. I was promptly waited on and an appointment was scheduled to come out. Unlike in the past with other home warranties who were slow and often didn't resolve my problem. The competition was much higher for the same services. I like the low service fee as well. Of course I would like to be cheaper, but who does not. I'm satisfied though. This was part of my reason to switch to Select Home Warranty in the first place. Keep up the good work and don't change unless you want outdo yourself. THANKS!!!!

I have been a customer of another home warranty company and after the first year the prices kept rising and the service began to decline. After doing some research I found Select Home Warranty and Jordan answered all of my questions and gave me an amazing price with more coverage than I had before including additional monthly coverage for free. They are based in my home state and have a quick turnaround on service requests. They appear to be hassle free and after researching 5 other companies we decided to go with Select. I am really happy with the contract and looking forward to the seamless service.

Just signed up yesterday. I am a new customer to Select Home Warranty service, when calling sales agents were very friendly and searched for the best plan and pricing they could offer to me. I was very satisfied with the pricing they were able to offer me, so I am hoping that if I have to use my home warranty plan for a repair this year that I will be just as pleased as I was with the first time pricing.

Worst company in the world. They do not have workers in the state of Michigan. They take your money knowing that they really can't help you. I had a stoppage. I called them. They said they will find a worker. ONE MONTH later they told me that I had to find a worker. They said that they will reimburse me. I found a worker and paid $334.00. I turned in my receipt. A week later they said they can't reimburse me for the full amount. They said they can only give me $150. I tried to cancel with this terrible company and they said they have to bill me in order for me to get my reimbursement and that they will charge me 75 for canceling even though they knew they didn't have workers in my area. This has been my worst experience.

The person I spoke with was kind, courteous, polite, professional. Took all the information needed and informed me of 24 hour period to hear from the technician to assist. I will say I believe that 24-48 hours is a little long. As my mother is 81 yrs old and her air condition went out on one of the hottest days so far. It really is not acceptable to be without air conditioning in this heat.

Was shopping around for home warranty for some time. Finally I find the Select Home Warranty’s information on site. Very happy with the customer service rep. Daniel **, he took his time explaining the program very patiently. Will recommend family and friends. He was very professional. The program covers a lot and service call is less than the other home warranty companies and they don’t have any age restrictions on appliances. Again will recommend friends and family.

My dryer was not heating, and the technician came out to fix it. Tech was very professional, showed me the parts replaced, etc. Overall experience was good. Would recommend SHW to anyone needing a home warranty. The customer service reps. are always very courteous and helpful. I have used them several times and each time the response time was right away. I can't say enough about them. They will service just about anything in your home.

I had a problem with my air conditioner. I was told for a week that they were unable to find a technician to do repairs. Meanwhile the whole family was sweltering in a super hot home. I had to find my own technician. I had to submit my invoice & diagnosis. They responded asking for photos & last 3 years of maintenance. I recently purchased the home so I did not have 3 years of maintenance records so they were only going to reimburse me $350 of the $1,807 bill. I wouldn't recommend any one to use this company. I later found out that the reason they couldn't find a tech was due to their history of not paying so many companies will not do business with them due to this. USE AMERICAN HOME WARRANTY, they may be more expensive but the service is worth it.

I had a good experience with Bob ** ext**. He explained to me the process of my claim for the replacement of my garbage disposal. He mentioned that according to Select Home Warranty's policy, it is not cost effective to send a technician out to replace my garbage disposal. He also explained that ceiling fans and built in microwaves are only reimbursed according to a set amount of allowance. Select Home Warranty will not send out a contractor to fix these items. It's not cost effective to do so.

The process is a little slow but customer representatives have tried to resolve my claims promptly. I wish that some of the upgrades and service fees were included in the warranty but it is reasonable. Some of my demographic information was incorrect, it was promptly addressed. I would use this warranty provider again. My realtor assisted me in getting this home warranty and I knew very little about it. I quickly received information via email describing the home warranty and what it covers. I am just beginning the process so I hope the finished product is well done.

Daniel was a very knowledgeable customer service representative. He explained in detail about the warranty and the entire process. He answered all my questions and got me an excellent deal. He explained the transfer process and the lifetime roof deal as well. He ensured that I understood the warranty details before I hung up. The plan he recommended was the best value and I'm glad I took advantage of it. I will definitely recommend him to family and friends.

Sam ** was my salesman. He was informative, thorough, gave all the facts, and prices. He was not high pressure and was ok with me wanting to wait and consider for 24 hours. Great interaction. Would recommend Sam to do business with. He also said I would receive an email within a few hours with the contract attached, which I did within an hour. The only thing I didn't like was getting a few other calls from other salesman while dealing with Sam, although the last one did transfer me to Sam.

I had a great service with Mr. Sol. He was very helpful. I believe he did a wonderful job explaining all of my concerns and my discounts. I am glad that all of my appliances will be covered including my underground pipes and also my roof. I thank God for my friend Mary ** who is also a owner of this warranty program who told me about this program. I will tell my other friends who are home owners about this program.

I switched to Select Home Warranty because they allow many different contractors to do the repairs, they gave me an extra 2 months and they are a better price than the company I was using. The call was fast and I was given thorough information immediately. My terms are fair and I am allowed up to 11K per year which is more than enough in case something happens to my major mechanicals or pool. Also there was not an extra fee for my pool.

I was shopping for a home warranty to replace my previous expensive one and came across Select Home. I need to say that it was a very good experience. Mr. Michael ** who is very knowledgeable helped me a lot to choose the best coverage at a very reasonable and competitive price. It was a very good experience. Can't think of any other company that provides a home warranty that can compete with this price. Thanks, Select Home.

I like the way representative talk to me. Very professional and friendly. He was helpful. In very first call he inspired me to go with Select Home Warranty. I have American Home Shield. I am hope Select will be good choice. Very good discounted plans available by Select Home Warranty. I find Select online with very good reviews and after talking to representatives now we I am sure those reviews are good.

This is the first time I have had to file a claim with Select. I truly appreciate the friendly customer service and the willingness to help me while my air is out. I am still working with them thru the process but so far they have been great to deal with. I would definitely give them a try. I think the monthly price is great and you can reach them 24/7. It is easier to submit a claim online of course.

Well, I called today looking for coverage to protect the things that need protecting in our home and so I save money in the future on repairs or replacement. They were very helpful in answering all my questions and I believe I will save money but most important is the peace of mind knowing I am protected in the event something breaks down. I would recommend this as an option to other companies in the same business. They have a great rating and have been around for some time.

Good Job and beneficial information. Provided Valuable information. We purchase as we are selling our home and a warranty like Select is a much better selling feature and benefit. Sol explained the transferring of warranty policy and the 14 month warranty period. Sol further explained the 30 day wait period and how if needed we could use it and transfer it to the new owners. He explained that we just need to call the (855) number and give the new home owners information to change the policy.

Salesman was very excited about selling us a home warranty and making sure we received the discount. He insisted on staying on the phone until I received the email confirmation of the contract. He also assured me of the ability to cancel if things changed with the selling of our house. I search several vendors and Select appear to offer a the best deal. I also like the additional protections they offered compared to other companies.

A+++++ service!!! Good experience with Select Home Warranty!!!! My clothes dryer was giving us problems with heating up and not drying our clothes properly. I submitted a claim with Select Home Warranty under our policy and the process was orderly and timely. The technician responded within 24 hours. Then scheduled a time, came out and diagnosed the issue and we got approval for replacement reimbursement by the next day. Satisfied with the process and would recommend. Thank you Select Home Warranty!

After shopping around, I spoke with Zachary ** at Select Home Warranty to ask some questions and was pleased with how he was able to clearly explain all of my coverage options in super friendly manner (and get me a really good deal on top of it!). I honestly feel that I got the best deal I could have possibly gotten anywhere and feel secure with my home's coverage in the years going forward. My previous home warranty provider was a bit of a letdown in terms of service and helpfulness (and not terribly friendly), but based on my experience today, I expect good things from Select! I would definitely recommend them to anyone who asked.

The customer service was immaculate. They were patient, informative, and of the best service as I've had. I am fully satisfied with everything that was offered to me and that will happen. They were fair and allowed me to discuss the options with my wife in order to come up with our best solution for our family. As first time home buyers, we feel comfortable with our choice and are happy to be a part of the team.

Abraham was very knowledgeable regarding your service, which helped me to choose your company over American Home Shield. He had great customer service skills. I was happy to hear about the deductible amount of $45.00, instead of the $75.00 we were paying. I was also happy to hear about the roof leak coverage and the lawn sprinkler system coverage. Everything sounds Great!!! Please don't disappoint us with your service and you'll have a customer for life!!!! :)

After requesting more info online I received a call from Chase **. He was thorough with the explanation of different pricing options and what would benefit me the most. I have had different home warranty companies and the pricing couldn’t be matched. I am very satisfied with the positive experience I had. He also informed me that if I did need to use their services I could pick my own technician if I had one that I liked, something I was not able to do with my previous home warranty.

My courage had not started due to a technicality and my A/C went out on the middle of summer. The policy payment was sent back check which delayed the policy start date. The A/C was not blowing any air which made thing unbearably during the daytime. It was a four day difference, but they decided to provide services. I had to go upper management to resolve it but it got resolved. I did not have a long wait time on the phone either.

This is the second time we have had a claim the 1st time... We were told they would have someone call us and set up a direct billing... The vendor was confused when arrived and was not sure of the arrangments. We called and escalated and the previous claim remains untouched or no one has called us. Now for our 2nd claim we were told they are back up with their vendors and again figure it out on our own but we'll only guarantee $100. At this point we are completely unsatisfied with this home warranty company can we get refunded to chose another company?

Hazel was very courteous and polite when creating my claim. She spoke very clearly and was very efficient. Past experiences with coverage and contractors that Select uses have been difficult though. Contractors have misled us and even have lied to us, causing claims to be denied. Godfather Heating and Air stated the bearing seized causing the compressor to lock up (covered), but told Select that there was a short in the unit (Not covered). When our dishwasher stopped working Alliance Docs came out, disassembled the dishwasher to check the circuit board and left it that way. They did not answer or return my calls after.

Mark was friendly and helpful. He made the necessary corrections to our contract as it was not updated correctly and it was a pleasure to work with him. This is a renewal for us for this home, but have purchased for a previous home in the past as well. It’s a great peace of mind knowing that we are covered if the need should a raise. We will definitely consider Select Home Warranty in the future as well recommend to our friends who are looking for coverage.