Select Home Warranty Reviews

My wife and I purchased our home two months ago. The house was built in 2006 and it's currently 2018, making our home 12 years old. With a little misfortune our tankless hot water unit has decided to stop working. We contacted Select Home Warranty about the situation and they immediately contacted a company in the area where we live. This was 12 hours later. The next day we were contacted by a plumbing company and they made quick determination that the unit needed to be replaced.

I spoke with Abraham ** this am and signed up for 5 years. It was a pleasure speaking with Abraham and his knowledge of this company and policies was the reason I signed up. I've checked into many other home warranty companies, and Select rose to the top with Abraham's help. I hope to continue this relationship for many years to come, I also like the fact that this warranty is transferable which is a nice thought as you never know what is going to happen in your lives.

Select Home Warranty had a great sales person whom assured me that they would cover the items listed. As we were just moving into a new home that is 14 years old I needed reassurance that we would be covered should anything happen, especially in the first year. The coldest day of the year measuring temps in the 20s and our heater goes out. It's been 6 days and still no response. I have been having to call for follow ups every single day and each time they want something else and then it will take another 24 hours to "process." How are we supposed to have maintenance records from 3 years ago on a house we just moved into? That is their request. They are not accepting the inspection report or the service record we provided from this year although both prove that the system was in working order as of the date of our contract. They are finding every little loophole possible to get out of paying to fix our heater board.

I entered my home info online and within about 5 minutes I received a phone call. I’ve had home warranties for years, but haven’t tried Select Home Warranty. I’m giving them a try after reviewing their coverage and service charge fee and comparing to several other companies. Home warranties are valuable for unexpected issues with failed equipment. My neighbor is an A/C technician and he recommended Select Home Warranty. He deals with several home warranty companies each week.

It was a good experience. The sales rep explained everything and offered discounts for multiple years of service. I’ve yet to use the service because it doesn’t start for 30 days, but it’s nice to have that peace of mind. I’m hoping everything is covered like it is explained in the service details. We have a little bit of an older home and I would worry about not having a home warranty in the event something were to happen.

I was glad I call your company. My girlfriend told me about y’all. When I told him I just brought my house and I need some good information and I do. He help me to decide what was best for me??? The plan that I got is good for me also he change things out for me. That best fit my household. He told me what plan that y’all offer and the best one for me???

We recently had a very poor experience with another home warranty company. Because of that we have been looking for a new company to do business with. We invested a great deal of energy trying to find a company that we can be comfortable will be there when we need them Alan ** did a great job providing guidance and answering questions as we sought a new home warranty. Because of his patience and professionalism we are now new Select Home Warranty customers. Great job Alan!

At Select service It not just the service but the quality of service. I would NOT go with another. Thanks for the best service. The Select service will provide you with all the TOOLS you need to be successful and LOOK like an idiot or look like you are STUPID in any way. Once you have selected Select service you may not want to go anywhere else. Thanks so much with such a harsh decision. From the time you pick up the phone and call to the time of crises they are there to guide you in and Help you resolve the issue at hand.

Abraham was very informative and answered all my questions and helped me all through the process, he made it very easy. He also offered more savings in the future and explained to me how I could lock in my rare for 5 or 6 more years... I feel he is very caring at what he does as he takes his time to explain the full process, he is an asset to your company... I would recommend Abraham to anyone that is considering a home warranty. Thank You very much.

Had to update our credit card info for auto pay... customer service was very helpful and quickly took care of it. They even set us our policy information through the email to make sure we have everything correct. She was very friendly and I could understand her. She was very polite on the phone as well as informative. She knew what exactly was going on with our account and made sure that it was still active and also informed me when we will be getting the next auto payment pulled out of our account.

This company is the worst company I have ever seen. They are a scam, compulsively lie, never return phone calls, have left us in dire straits for our ac/heat, and so far have stolen $1500 from my family. My husband is a disabled veteran, I am a student, and we have a 4 year old son. Our income is minimal at best. We have been waiting since August 2018 for them to honor their commitments but as of the middle of November they have not. It is disgusting how they have taken advantage and failed to honor what they agreed to do. Even with names, numbers, and recorded conversations, they still do not honor what they say. The only option we are being left with is to go to court to reclaim our funds as this dishonest and unscrupulous company.

Spoke with Alan ** from Select Home Warranty today and he was very friendly, helpful and professional... thank you! He was very courteous, knowledgeable and patient in answering all of my questions. I feel confident that Select Home Warranty is going to be a wonderful company to have my home warranty with!!! He explained everything to me in great detail and made sure to also mention the promotions and special offers that were being offered at the time I signed up.

The initial setup of the policy went very quick and easy, discounts where huge, so many options to choose from. Look forward to the great service in the future. The plan I selected was to cover my in ground pool as well, I plan on adding other coverage in the future. They had really awesome promotions when I signed up. I hope we don’t use the coverage any time soon but just knowing the coverage is there puts my mind at ease. Keep up the great work.

I liked that the agent took the time to explain the warranty and to carefully, calmly, and completely answer all my questions. In the past I had used American Home Shield and was not thrilled with their response. My hope is that Select Home Warranty will provide better coverage on the off chance I might need it. My only suggestion is that it would be nice if Select sent me something physical, like a refrigerator magnet, that listed the phone number to use for any service calls.

My salesperson was very knowledgeable, answer all of my questions and was not too aggressive with the sale of the policy. That was a plus for me. I ended up paying $100 less per year then the plan that I currently have with another provider and the deductible is also cheaper!! I will be telling my friends about the great deal that I received through Select Home Warranty. I am looking forward to doing business with new company.

It's hard to rate the service when I just signed up on 11/15/18. I am on a month to month plan and doesn't take effect until 30 days, but for now, Sam was nice and told me what I wanted to hear. He seemed nice. Not sure what else to say since I haven't used the service yet. Let's see if it holds true when/if I submit a claim. Thanks.

Select Home Warranty company and coverage is a joke! They look for every opportunity to deny a claim. DON'T buy coverage from this company, you will be frustrated and VERY disappointed! I have called twice and each time they didn't call back, I had to track them down for them to tell me my claim was denied. Please understand I am a business owner and take "negative" reviews very seriously so imagine how bad this company has to be for me to leave one.

Great guy, very nice and did not push me when I told him I could not afford a multi year policy. I have not used the policy yet so I do not know how your service is rating in that respect. Daniel was great though. Thank you for making the enrolment easy. He was nice and professional, I will call him if I ever need anything in the future and will recommend they call Daniel to set up their new policy. Have a blessed day and Happy Thanksgiving.

Very helpful and good coverage. Would recommend to a friend. Deductible is great. It was difficult to find coverage for a home warranty this far out and your company was great. Nothing but positive reviews for your company. Again would recommend to anyone in our area. Thank you.

It took them almost 2 months to get my contract to me. I sent in a request last week, maybe 2 weeks ago now, to try and get someone out, but no one called or emailed. I have used these guys in the past and been very happy, but now I am not sure what is going on. I like the online aspect of it but they could be better about getting back to me a bit sooner. I would really appreciate if they would be more diligent.

Select representative reached out to me very quickly to discuss the warranty which was appreciated. He shared with me all of the specials and promotions and advised me of the best option for my situation. He was very kind and informative. I appreciated the quick response time to my inquiry and the fact he shared with me what the best deals were. Excellent and fast initial contact. I was impressed that they reached out to me very quickly and did not stop until they got in contact with me.

Recently I did 4th claim. I have this policy since 14 months. Their authorization team is very rude, they don't speak politely. They grill customers to get any information, and they make the claim to get deny and make customers pay from their pocket. They don't have good contractors because they pay very late and most reputed contractors don't like this.

Just joined. Haven't used it yet. They explained it clearly on the phone. The options were extensive and were very reasonable in cost. They reached out to me several times to be sure that I was getting the plan that was best for me. I look forward to seeing how well they do when I actually have my first claim. That will be the true test. So far, their upfront customer service seems to be top-notch.

I just purchased a Home Warranty from Select Home Warranty and had my first service call. To my amazement I was informed that to fix the problem I would have to pay anything over the @150.00 they approved which will cost me an additional $78.00 above my copay of $60.00. I have had home warranties for the past 20 years and the FIRST TIME I HAVE HAD AN ADDITIONAL COST! Leaving this service as soon as possible.

I purchased the Platinum Care warranty package for my house and 3 condos. They are terrible in honoring the coverage. They don't have many technicians available either in Columbus, Ohio which is a fairly big city. On a couple of occasions they wanted us to find and pay a technician and reimburse us for the cost. It would take multiple calls for them to send the check (typically about $50). Every time we call, their rep told us check will be sent out right away and if we do not receive it, call them again. Then we needed to call again in 2 weeks, then again in 2 weeks. After 3-4 calls, we would finally get the $50 check. I would have given up because it's only $50, but my wife is persistent, she would eventually get it. It's just not worth it and not pleasant experience.

Filed claim for water heater that quit working. Assigned technician called and made service appointment then failed to show up. No call, no text, nothing. The technician never answered and didn’t return any of my calls after. Select Home customer service advised they spoke with the technician and I should call to reschedule, the technician was waiting for my call. Calls went to voicemail, no response. Select Warranty customer service continuously advised it was high season and I could hire my own technician or wait two weeks for another... So either have no hot water for a total of 4+ weeks or pay out of pocket and wait up to 30 days for reimbursement of what is considered approved charges minus $75 trade fee.

Stove self cleaning. Turn on self cleaning (locks oven door), When cleaning is over and oven is cooled off the door or mechanism should unlock door. Mine didn't unlock. So the mechanism or control panel is defective, broke or however you categorize it. Select Home Warranty will NOT repair. They replied and refused repairing saying my OVEN DOOR IS BROKEN.

Worse warranty company I have ever dealt with. They do not cover repairs and always have an excuse as to why they can't pay for something. Make you pay out of pocket and claim they will reimburse you and 30 days later you have nothing from them. It is so bad that the contractors have told me, "Get out." They are horrible and will not pay repairs and it is the worse company you can be with. Their customer service person Anna is not the easiest and will not hear you out. Not just one but several tech have told me they also do not like dealing with them because they do not get paid. That is why they require customers to pay for service up front.

I have 5 faucets leak. 4 of them just small dripping, but the other one is terrible leak and the shutoff stuck and can't turn off. I created this claim and SHW assigned Flynn Plumbing first but Flynn failed to show up. Later SHW assigned Roto-Rooter to take care of this case, and Roto-Rooter failed to give a quote. Finally SHW assigned Pete's Plumbing and Heating. Pete's sent one plumber to check out immediately, but the repair or replacement will take some time to complete. Still pending for parts order and replacement happens. So far the experience is good.

I would like to say that from the time that I first spoke with Kevin about 8 months ago I was very impressed with the way that he conducted himself and the fact that he was very knowledgeable about the things that we discussed. Which is why I came back to your organization. Today was no different. He answered all of my questions and explained everything to me in a manner that was simple and very understandable. I very much enjoyed doing business with him.

My experience with your representative was great. He explained everything carefully so that I had an excellent understanding of what is covered and how the policy works. The only thing he didn't mention was that there is a fee when turning in a claim. But I do feel that the fee is reasonable. I feel more confident knowing that my new home is covered and that if anything breaks down that it's not going to cost me thousands of dollars! Thank you!

It was Easy to start up a home warranty plan online. They call you to verify your order, your information and your coverage needs. Reasonable pricing rates for different home warranty coverage. Great coverage options that provide a variety of things you can add on in addition to the plan. Friendly phone service. Hope I don’t have to use it but glad I purchased it just in case. Good to know if you have to do repairs that there is help to cover the cost.

I was pleased with all the information and How Sol made sure I was okay before exiting. 5 is a rate That I will give you guys so far so keep up the good work with your ability to keep satisfying your customers or soon to be it will be a pleasure to work with you guys and add more customers to your establishment. Thanks in advanced. I look forward doing business with you and adding to it also.

Excellent description of services and finding discounts that would apply to my order. I am glad I started searching on Veterans Day so could get the additional discount. Thanks for the comparison to other warranty companies and the peace of mind with a longer term contract.Thanks for not rushing me through the process of spending so much money. I look forward to talking with Mark again sometime. He is a great representative of your company.

I secured my own technician for the oven repair job. Once appropriate paperwork was completed, all decisions and reimbursements were done in a timely manner. However, reimbursement was not as advertised (not full replacement cost). Select “prorated” the value of my unit based on the “age of the unit and only reimbursed $100 of total cost. I have yet to be reimbursed more than $100 for any claim I have filed, regardless of the price or extent of the repair or replacement.

The representative was willing to work outside of standard hours so that I could have more time to think about an offer. He also helped to customize the policy to fit my needs. I look forward to working with Select after this first encounter. He answered all of my questions regarding what is included, how much different options cost, what would be the best option for me, how it could be customized, and when it could start. He also said that he would be willing to answer any further questions as they arise.

Had lots of questions. Customer service agent Fred answered all questions thoroughly. I needed to compare all items of coverage with prior policy and also needed a detailed explanation of your claim filing procedures, which were answered clearly. I also liked the fact that if I want to add certain additional items later or want to drop something from coverage, I am able to do that. Hopefully, I will have a good experience with your company.

Nathan was very helpful answering my many questions with full knowledge and patience. I found Select Warranty using the ConsumerAffairs recommendation site and Nathan’s professional service reinforced why this was the right choice for me. I purchased a older house about a year ago, a cape home built in 1933. It came with a service plan from a different company that was very disappointing. Almost every time I had a problem and needed service. I was informed that the house was not up to current code and the repair would not be covered. Regardless of whether they would cover the repair or not I was still obligated to pay their $100 deductible, which I paid 3 or 4 times to find out I had to hire someone else for the repair. Thanks Nathan for letting me know that your company stands by their warranty regardless of the houses age or updated codes.

I had a pleasant conversation with Kevin ** today about information for a new home warranty for my son's new home. He gave me all the information I needed for their home warranty. He was so informative and thorough, I am choosing Select for my home too. I was impressed enough to listen to all the options and much better than other warranties I have used in the past. They gave me many choices and plans to choose from to make an intelligent decision on my own home. I look forward to the next year since Kevin said he would stay my contact for any future needs with the warranties.

Your Representative Richard ** represented Select Home Warranty well. He answered all of my questions favorably to my satisfaction... Time will tell if Select Home Warranty will stand truthfully and honor all the guarantees on any appliance/home repairs and or replacements of appliances/home repairs that your knowledgeable representative (Richard **) discussed with me and that if I am dissatisfied with the service provided or lack thereof, I will receive a pro-rated refund of the unused portion of my 1 year service. Prayerfully you are an Honorable Christian company that I can recommend to my family and friends. I would like to re-evaluate my "Experiences" with your company's "Value and Coverage" at the end of my service agreement.

I had a difficult time with my current warranty company--poor service and failure to follow their contract. I researched many other home warranty companies. Some had rates higher; some lower, but none of them had Sol. Sol took his time, answered all of my probing questions, made me feel confident to trust them, and then extended himself to get me the best contract. I will know how well he did in five years, but for now, if you want honesty and service--"You Better Call Sol."

Nathan with Select Home Warranty was clear, concise and covered the options and coverages. He was fast speaking but very clear and understandable. Obviously, he made a transaction/sale and provided me with all offers and discounts available - probably routine offers, but from comparison shopping it seemed better. He also discussed transfer options that were available to me either to a potential property buyer or to another property I have which may not have a home warranty policy.

Sam was friendly, well-informed, affable. Great job. He let me know options available, several discount choices. He wasn't pushy at all, and was always to the point. Agreed to send contract via snail mail when he was asked. Grateful to Sam. Thank you. I would certainly recommend Select Home Warranty to my friends and fellow home owners. Feels good to be covered for unforseen expenses. Thanks again. I wish Sam much success and prosperity in the months and years to come.

Mark ** was the customer service agent who helped me. He is awesome!!! He was so polite and honest. Ty for having such people as him!!! The process was quicker than I thought it would be. He gave me a quote that I am very happy with. I believe because the representatives are not based on the number of sales and their commission is by doing the survey helps. I’m hoping this first time experience is going to be as great as my first service I will need.

I haven’t had any issues using my warranty. I’ve had it for several years and have been satisfied thus far. With the exception of one uncovered item all has been great. Adam is always helpful and renewing is always smooth. I will continue to use the company as long as service continues as is. The help center isn’t always friendly but they get the job done. Having more items covered would be helpful but for what we’ve needed it’s been fine.

The customer service person did an excellent job outlining all the options. Very helpful and professional. Was informative. The platinum service offered the best value. The rep worked with me to help secure the best possible plan to meet my needs. Would recommend the service to my friends and family. The first time I have used a service like this so interested to see how it will work going forward. Probably something that I should have considered a few years ago.

Promptly answered phone call, quickly pulled up account and answered all my questions. They do seem to want to upsell you into a longer policy with quick math scripts. But when you tell them no they do not pester you about it. Very friendly.

CSR that I dealt with was very knowledgeable and help me to decide what I needed for my families needs. I am pleased with my choice. I would recommend Select Home Warranty to my friends and family as the price is very good and it looks like everything I need covered is covered. I have been shopping home warranties for quite some time and SHW seems to be the best as far as coverage goes.

So far the experience has been great - they were flexible and helpful, now let's see how the warranty holds up! I spoke with James in the cancellation department, I did not realize that the company did not already include coverage on a 2nd AC. I called back and they assisted me in getting the coverage that I needed at a very fair price. I was very happy with the resolution and they even split my payments for me!

I was recommend by my realtor to use Select Home Warranty. I like there are multiple options to choose what fits for you. I believe the platinum one is the best choice because it covers everything. Received a call the next day after I submitted my quote. They answer all my questions I needed. Very great customer service. Even when I call back the next day for more questions, they were happy to answer any questions I have. Now I have a peace of mind if something happens I can contact them if I have any issues with my home in the future.

I talked to Mark ** about signing up for your home warranty plan today. He was very helpful and knowledgeable about all my questions. I would recommend this company to my friends. As soon as I got off the phone I called a coworker about your warranty plan. I chose to make the monthly payment plan. I have never had a home warranty plan and since I just paid off my home I know this will be a very good investment.

I was very happy with all areas discussed with your salesperson. He was very knowledgeable and precise with all items that we discussed. I think the price was fair and very comparable with all of the other companies that I reviewed. I understand the policy will start in 30 days from today's date. I would recommend your policy to anyone at this time. I have not yet printed the policy off so I will make final decisions as soon as I look at the policy on the internet.

I was very happy with Abraham and the service. I was comparing warranty companies and he answered all my questions. He also told me about all the discounts that l could get. I give him 5 stars. I would definitely recommend to my friends and family.

Good interaction with Adam. He Convinced us to get a 3 1/2 year policy. We called Adam twice to get detailed information from him about the coverage, etc. Adam was forthcoming, friendly and knowledgeable. Furthermore, we are counting on Select Home Warranty to provide excellent service when needed. We saw positive feedback regarding Select Homw Warranty on the internet, and so we are confident that you will be offering greatest service.

I purchased a warranty with SHW in March 2018. I was told there were providers in my area who would respond to any claim I put in. My area is Wilmington, DE. My first claim at the end of October 2018 for my heater, which did not turn on when I tried it for the first time in the season, went unattended for 2 solid weeks. The first technician they assigned to my job never returned my calls. Then it got colder out. I was told to find my own technician, but have them call SHW before beginning any work (SHW has to approve the work be done first, which can take up to 48 hours, something I was NOT told when signing up for my warranty). I was unable to find a local technician that would work with SHW because of their poor reputation and runaround on fixes.

We found you all by Googling results for the best home warranty companies around. Sam did an excellent job explaining everything to us and it was a very good job by him. Hope that we never have to use this but it is peace of mind that we have this to fall back on. We have told friends and neighbors about this plan and hope that they will also contact you with their questions and that you will be able to help them also.

I was very pleased with the service I received from Fred **. He was very patient and helpful in answering all my questions as a new customer. He also offered other options which I feel saved me money. I also feel more secure in knowing I can contact him directly with any further issues. I am hoping it will go as smoothly if I need to file any claims. I would also feel confident in suggesting him to my friends.

Do not by any means sign up with Select Home Warranty. I’m in my first month with them and already disappointed. They will not even come out to my home to inspect my issue, “assuming by my statement” that the issue isn’t covered. Their accusation of my statement is far from what I said. I hope all who reads this will be more educated than I was before they sign up. I’ve heard American Home Shield is wonderful and I’m about to sign up with them while I still have 11 months with Select.

Unfortunately a customer is not able to leave zero stars. After having a problem with the refrigerator and making a claim, we are told it’s not covered. Would not allow us to use our free service call we earned when signing up to come and diagnose the problem and decide if it’s a covered repair. I feel taken advantage of and we post my reviews on social media as well as any consumer review sites. People need to be made aware of this company since there are so many others to choose from.

The salesman was very courteous, professional this morning. When I called in this morning. He listened to my concerns and got me the best price and plan possible. This is my first time using your company, so far its been a favorable experience. I am looking forward to dealing with Select Home Warranty, it's comforting to know that a lot of my appliances are covered. I dealt with another Warranty Company. Was dissatisfied. They had bad reviews, even made the news, your reviews were all positive. Would recommend your company to a friend.

Isaac did a GREAT job of answering all my questions when I talked to him during this process. I liked him so much that I made sure that I called him back to place my order. Our phone conversation was interrupted because a client of mine called me and I really had to talk to my client. I am a Real Estate Agent and would really recommend Select Home Warranty to all my clients! They do a GREAT job!!

Agent with Select Home Warranty was very courteous and helpful in explaining the policy and payment options. I did not feel pressured to accept anything I didn't want or understand. Very straightforward and easy to complete transaction. Checked other companies online and Select had one of the highest ratings. Reviews from past customers were positive. Have never used a home warranty in the past but, this looks like a good deal to me.

My initial call with Select Home Warranty was not that pleasant but I called back and spoke with a relatively pleasant person. In my first call, I asked if I could take advantage of the two months free with the monthly payment because another company was offering me that option. The first caller (very rudely) told me that that it was not possible b/c he worked at the other company before. I got off the phone with him and called back and got someone more pleasant. I did not get the free two months but at least they were nice about it.

I paid $1050 for a 3-year contract of home warranty service on 5/29/18. On 7/27/18, I was promised $225 for the repair or replacement of my clothes dryer. That amount of money would neither repair or replace it, but I sent the receipt in any way by email. I have never received my money. On 8/13/18, I contacted their customer service and asked that my contract be canceled and the $1050 be refunded. They said they would give the refund but did not. After my Better Business Bureau complaint, they eventually paid $891.67 and ended the contract. This is theft! They did not fulfill their obligations in the first place by promptly paying the $225 that they promised. Breaching the contract, they did not give me a full refund either. Don’t trust this company!

Was very nice guy and really enjoyed talking to him. He was very helpful and answered all my questions and was very pleasant and easy to talk to. I have no order number and I haven't seen my contract. Didn't get an email from him. I looked in my spam folder and I was going to wait for a couple days and if I don't hear back I'll call him. But other than that I'm excited to be with your company and see how it goes.

I called Select Home Warranty and got right through without a long wait. The person that answered addressed all of my questions and concerns about my policy. He explained how it works, what I need to do when I get a claim and sent me a copy of my policy since I could not locate it. He sent it immediately and had me walk through it on the phone with him to make sure I fully understood it. It came to my email immediately. Great service.

Zachary ** did a great job with explaining the options available, discussing, each level of service, as well as answering all of my questions prior to my decision to purchase my new warranty. I have minimal prior experience with a home warranty, and have high expectations for adequate coverage for all of my home needs. In addition, I am hopeful that Select Home Warranty will provide the coverage and customer service I have read reviews about and look forward to working with them in the future.

Excellent customer service, very attentive and professional. I just started with the company and already have a good feeling. I appreciate all the support as a new homeowner. Will share this with my friends. Here in Orlando is one of the big areas of thunderstorm and we receive a lot of impact. With this plan I feel protected and secure. I will share this with my neighbors as well to let them know about this services that you guys have available in market. As a homeowner sometimes we feel scared about how to handle emergency’s at home and now I fell supported by you guys. Thanks for everything.

William was very knowledgeable about the product. And help me decide on the platuim pkg. I was referred by a friend Lori **. Her number is **. Her phone number will help. She talks about how she loves y'all and how y'all have saved her lots of times so she told me I should really look into since I am disabled that I would benefit more this away.

Richard was very helpful and informative and helped me save money. I am looking forward to seeing how the customer service is on service calls. I am pleased with the $45.00 service fee and also the cost of the contract.

The gentleman was very polite and knowledgeable. He got us just what we wanted and didn't pressure us into buying a bigger package. I would recommend him again to talk with. They are cheaper than most of their competitors. Their service charge for each claim is cheaper than most $60. Have used other home warranty companies, they didn't work out very well, hope this one will be a keeper. They let me order everything online and then have you talk with a representative to finalize everything. I don't like to give my Credit Card info over the phone.

I just purchased two home warranties from Richard **. He was courteous, friendly and professional. He informed me about their special offers and how I could save some money and the extended coverage if I bought the policies today. He was knowledgeable and answered all my questions regarding the warranty to my satisfaction. He explained to me the warranty coverage and patiently waited for me while I discussed the warranty to my husband. I expect to have the best experience with this company during the duration of these policies or warranties.

The Sales Rep was quick to answer questions and offer a very good rate. I submit with reservations since I have not yet had to use the service. The submitted star ratings are given prior to any service required for an issue. I currently have another home warranty on this property, that I never had to use, but the rate increased. Select Home Warranty offered me a better annual rate with a decreased service call deductible.

I was so pleased to receive a call from Abraham ** following a visit to the Select Home Warranty's website. He pointed out the benefits, without it feeling like I was pressured. I had opted for the top service because I did not wish to miss anything out when it came to coverage. Then, after giving me an excellent quote, he was able to get a substantial reduction in premium and deductible, just because I'm a veteran. How do you top that!

I just received my policy in the mail, but it had been forwarded from my old address, so I called to have my address updated in the system. Even with such a trivial call, the man who helped me was very polite, listened to what I needed and took care of it for me. When my policy was 1st purchased, I found the agent on the phone to be very knowledgeable and helpful also. I would recommend Select Home Warranty to anyone.

I spoke with Daniel ** this afternoon. He was extremely courteous, very helpful and spent time going over the entire policy and explaining and answering any questions I had. He is an asset to your company. I asked him to call back in the afternoon at 3:30 and he promptly did just that. He is a person I'd like working for me if I had a business that required phone selling and or customer support.

Just signed a one year plan. David was great when I called to inquire about the plan. He was very patient and answered all of my questions. He was very informative and explained every detail of the plan. He also suggested the multi year plan. He went through the pricing and what a service call would cost. I read the reviews and was very satisfied with my phone call to Select as the company is rated highly for home warranty providers.

Sam ** was very nice to talk to and very informational. What I am getting is very good value for the money. He also explained all the benefits of the home warranty and since I am a person over sixty there where discount that I was able to get also. I will recommend it to anyone that is looking to buy a home warranty and will recommend them to talk to Sam ** and a big thank you to him.

I searched the web for a home warranty provider and found Select Home Warranty. I immediately received a call from Daniel ** and he was very knowledgeable about the services and plans available. He offered several cost saving multi year plans. He was patient and reassured me that my home would be covered. He answered all of my questions with clarity. After speaking with him, I ended the call feeling reassured that my home warranty needs would be covered. I received excellent customer service. I would recommend the plan to others.

Purchased a Home Warranty through Select Home Warranty for a new construction condominium. The purchase process was smooth, easy and fast. The representative was very friendly, professional and knowledgeable. I am happy with the end result. The prices were also competitive to other companies I reviewed. I would recommend this company for anyone and I am extremely happy with the end result. You should purchase one of these warranties for your home.

So far I have not used the warranty but the price was very competitive for the amount of options you receive. Also they have a low deductible which is very important to me just in case I actually need to use the service. The customer reps treat you very respectfully and professionally. Also you have a single point of contact that you can call anytime without having to talk to someone that doesn't know your warranty details. Good job all around.

I had the pleasure of speaking to Fred. He was friendly and applied discount coupons to get me the best rate. Great service Fred! I hope that if or when I have to use this warranty that the experience will be just as good. I currently have another warranty company and when I called to ask some questions about the policy the rep was rude. So to say the least Fred was a ray of sunshine. Keep up the good work sir.

I was looking into contacting Select Home Warranty. Via their website. I was contacted immediately by an associate; Mr. Daniel **. He was very knowledgeable, polite, friendly and highly efficient. The policy was all completed in just a few minutes. Amazing. I was very pleased with the service. Excellent. The policy is excellent value for money. The coverage, just about covers everything. All we need anyway. Highly satisfied. I would recommend the Companies service to everyone I know. Perfect choice. I had looked into three others and 'Select' seemed the best choice, and they were.

I purchased a Platinum Care plan with your company for $ 699.00, on 12/21/2017. Your rep assured that this is the best company and the best plan you are getting which almost cover almost everything, and made numerous tall promises. On May 23, 2108, I reported a leak in the basement bathroom with a lot of watery mess around. On May 24 8:00 AM, I received an email titled that "Your job has been accepted," and assigned Nowthen Plumbing to fix the problem. On May 24 morning, the Nowthen tech arrived, looked at and reported the problem to his company. He told me that he won't fix the problem unless his Co has authorization surprisingly even after your email accepting job. He added that he will fix the basement bathroom leak once his boss has authorization from the Select Home Warranty, and told us that he is on phone.

The first technician assigned to me didn't show up. The second technician arrived, spent 10 minutes in the house and diagnosed me with a Freon Leak, then said he would be back the next day to fix it. He didn't return. I called the technician and Select Home Warranty and still never heard from them. On the advice of a SHW representative, I hired my own AC repair-man.

I received great service. The salesman was detailed and tried to make me comfortable. He was thorough and tried to give me the best deal. I did not doubt about switching companies. And he even helped me by waiting one day to submit it because of the closing day in my credit card which was a day after I called. And he also helped me to lock the price for 6 new policies I currently have with Choice Home Warranty. I will switch them to Select once the current policies arw due, which will be next year around August or September.

I'm hoping from your ranking that this company proves out. I was treated fairly, answered directly my questions. Offered me choices... did not overly push me... which I appreciate. I'm comparing to Home Choice and American Home Shield. I just hope I'm not disappointed because these other companies were not good for me. I'm a real estate agent and if this proves out for me I may be able to refer to my rental owners and new buyers and sellers.

Abraham ** was very nice and well knowledgeable about what he was able to provide in order to accommodate my services, needs and pay as a home owner. He also was patient with me as I continued to ask questions. I would recommend this company to family members and friends. The good thing is that they do have contractors in my area that can come out and provide services. Plus it seems that they have a high rating.

I contacted Select Home Warranty about fixing my washing machine. They contacted the appliance repair company that morning. Within a couple of hours the repair company called me and set up an appointment for that afternoon. He was very nice and friendly and was quick to asset the problems. He advised me that the repairs to my washing machine were extensive and out weighted the value of the machine but he would submit the claim to the warranty company and see what they wanted to do. Much to my surprise the warranty company gave me a very generous allowance toward a new machine or I could have the old one fixed. I was very pleasantly surprised and pleased by the amount of reimbursement. They responded quickly and I would highly recommend this company to all my family, friends and neighbors.

Zachary was knowledgeable and very helpful. He was patient with us and also helped us to save some money in the process. He sent us our warranty paperwork via email in a very timely manner. Once we reviewed we had another question and since he had been proactive in giving us his extension, it was simple to get back in touch with him and get our questions answered. Answered all our questions and we have already recommended him and Select Home Warranty to both our daughters.

At this point I have been satisfied with the process to get a home warranty with your company. Customer service has been good. I received two months free which is good for me since I am retired and on a fixed income. I was able to get my contract emailed to me to have for my records. I am pleased with all of the services that the company provides. I have not had an opportunity to use the service because I am a new customer and have to wait 30 days. I paid my contract in full for the year. If I am having to wait 30 days before I can use the service, there goes one of my free months. Overall I am satisfied.

The gentlemen was very helpful in purchasing the warranty. He gave me a good price and add in the roof leak and ice maker. Gave me a list of all the products and services the warranty supplies. He gave me a great deal on a 5 year warranty so I purchased the 5 year plan. He also advised me that since I was in the Dallas/Fort Worth area the Select Warranty has a lot of good service providers to service all my claims.

Excellent customer support with detailed information and answered all questions. This company has the best prices and coverage and is highly rated online. I hope I don’t have to use it but I hope that when I do, the experience I had buying the warranty will be just as excellent. I am excited that I finally have a home warranty and am sure that we will be completely satisfied with the work and service that we will receive.

I filed a claim for my heat more than 45 days after my policy took effect. For one week they said all vendors were booked for two weeks. I asked them to go ahead and assign and we can work out of the two weeks they refused to do so and said to call back in two weeks. I was then told to find my own and they will pay me back if they approve. Something is definitely off here. I have worked work in claims for a living for a long time and I promise you if you go that route you will never get all your money back. I finally got a manager (allegedly) and they found a vendor. When the vendor arrives he says they are slow and admits nobody wanted my job because people hate working for this Warranty company.

Very easy to deal with. USA customer service. Salesperson gave a better deal than what was advertised. Salesperson was quick to take my payment without a contract for me to view. When it came time to pay I was told that there were taxes and fees which came out to be $120 more than what was discussed. I got the contract emailed to me and there was no evidence of taxes or fees just a larger than discussed rate amount. I just bought a home and need the peace of mind that everything will work for years to come. I hope when I need the warranty everything goes smoothly.

I talked with David and he was very helpful and answered all my questions. Emailed copy of my policy quickly. Offered extended term which I was unable to do at this time. Get 2 months free include roof leak, my roof is only a couple years old, so I probably won’t need. Able to pick my own contractor and they have at least 35 contractors in my area. I had coverage with another company that I was not pleased with so I’m changing companies.

Kevin was extremely polite and helpful. He answered all of my questions and together we found a good plan for my family home. I especially liked the same day service availability. One thing to improve. I received an obnoxious amount of phone calls and did not appreciate the constant calling. It had a negative impact and it made me look elsewhere. I also felt that my cell phone number was spread once I requested a quote.

I am currently with Fidelity National Home Warranty and I am disappointed with their Limits of Liability. They have produced cracks in coverage to where it is a surprise to the customer to have to come out-of-pocket for a substantial sum to complete the replacement. I have read through the contract and terms of service of Select Home Warranty and found them to be thorough and forthcoming. I appreciate the transparency in their exclusions and terms. I am also happy to have secured better coverage at a better price. The customer service rep was helpful and sought to make sure I was completely happy. Although I have only been a customer for a day, they have made a good first impression.

All went well during my discussion with Adam. I appreciated the professional treatment and terms of the contract. I was looking for peace of mind and I believe I have found it. I look forward to dealing with Select Home Warranty Company through at least the next 6 years of this contract. I had been talking to another person in our complex and he told me of all of the appliances he had replace in the last two years. He had seven different appliances break down. That was the main reason I contacted Select. I didn't want the uncertainty of not being prepared if something broke down, especially if it was multiple units in a short period of time.

William ** was able to answer all my questions and explained that I could review the policy and cancel if not satisfied. That made the difference in getting me to sign up today. He searched for discounts for me and was able to lower my co-pay and overall contract price. Very pleased so far.

I am in the process of reading the entire policy right now. I am in new clients in the realtor. So far in customer service has been great. I have one clean for a dryer in which I’m still waiting for the repair person to get here. He had his truck breakdown and it’s taking five days. He is supposed to get here today and I will have more information at that time. So far he’s 10 minutes late but I am waiting for him to come because I need my dryer. I live on Maui. Being an island Dweller our repair people are not easy to find. We need patience. I also have a water heater claim. The vendor on this claim I am familiar with they are very good.

I was approached via email. I reached out to ask questions and told them I would call back once I read fine print online. I called back at another number and got Kevin and He answered questions for me and made recommendations. He was very pleasant. The only thing that bothered me was the offer I received via email and what the representative offered were different and It wasn't until I mentioned the online offer did the representative acknowledge it. I wish there wasn't so much playing around. It seems like there are different rates available and it all depends on who you speak with. There needs to be consistency.

Shortly after purchasing a new home we purchased a 5 year policy. Our pool motor stopped working. After putting in a claim the company that we were referred to never called. I contacted Select and they referred another company that did not call either. We opted to find our own company. After getting approval we proceeded to have our company fix the issue. We submitted our claim for reimbursement but the form they sent was a legal document that I have yet to sign. Hard to understand. I am going to call an attorney to check it out before I sign. It makes it sound like I am never going to be able to file another claim.

Original order handled very professionally and nice with assurance that cancellation or changes would be no problem. But it was NOT that easy! Salesperson continued to "push" for longer contract when I changed to a shorter one. Not a pleasant experience. Also I never received copies of both contracts nor any confirmation of my refund being processed. Your advertisement stated $150 off but you gave no discount for military or dual contract after I cancelled the 5year contract.

I purchased an annual plan last year. I made a claim on items covered. When I filed my claim they said it was covered. When a month plus passed, I called. I was told that they didn’t receive my claim. I checked, they did. I sent it again while I was still on the phone with them. I asked them to confirm it with me. It never happened. I called again. Nothing ever happened. I tried to file a different claim a few months after that thinking it was just a fluke. Same unhonorable business. I then received a random letter saying that they only cover up to the amount of a low number, not the same as what I was originally sold.

Fred ** was very good to work with to get signed up for this service. He was very knowledgeable and patient while I decided what I was going to do. I hope that this is a good decision and that it will be a lifesaver if we have problems with any of our appliances.

I filed a claim with this company for my furnace that wasn't working properly. They sent out a scammer who sent a repair ticket saying my furnace was 7 years old and needed 3 sensors. I tried explaining to them that this was a new construction building that I purchase in March and everything was new. They requested pictures which I sent. They insisted on me sending three years of maintenance record on something that was just installed and only been in my possession for 5 months.

My experience with Select Home Warranty was EXCELLENT! The representative was very knowledgeable of the different warranty options. The representative was very professional. I look forward with doing business with Select Home Warranty. I've dealt with different warranty groups on the past and none like the professional team at Select Home Warranty. I will recommend Select Home Warranty to all my friends and family. In this day it is hard to find people that will take the extra time to thoroughly thru all the options and answer all my questions with clear answers.

I am a new customer. Alan the customer service rep was very professional & helpful. Walked us thru the many options of our choosing. This seemed to be a smooth transaction. I would commend him on his expertise and recommend friends to look into Select Home insurance. Alan was very thorough and understood our needs. He gave us the best options and very knowledgeable, very courteous. I am truly happy to say Alan ** is one person that is exceptional to be on your team.

I actually have no experience to the performance of the warranty company as I just signed up. Signing up was easy but I visited the website after I signed up and was offered 150.00 credit, should have waited as I only got a 100.00 incentive. My salesperson was very knowledgeable. I purchased the Platinum Care Warranty with free standing ice make coverage. I do not see it listed on my plan so hopefully it will be there if I need it. The truth will be in the performance if ever needed.

I bought Select Home Warranty in Dec 2017 for about $350. In Feb 2018 burner coils on my electric range stopped working. I made claim and they sent a repairman to fix it. Had to pay 45 dollars for visit. Then I was told that I have to pay for parts (around 250 to 300). I did that and they fixed it. Next my AC fan motor went out in Aug 2018. They sent a guy to look at it and his estimate was 700 dollars to get the AC motor. Select Home Warranty said they will pay only 200 in this case, and I have to pay the remaining 500. I did my research on the motor and found that I can get the motor online for 150 and a local guy can install it for 100. So I bought the motor myself and had the local guy come and do it. So they never did anything about my HVAC claim.

Abraham was my agent. He was very polite and had answers for all my questions. Our house is 11 years old and is probably at the point where we will see some appliance issues. He explained the contract and service process in detail: What is included in each system and what is excluded. Appliances are like replacements. HVAC includes one replacement per year. Service calls are within 8 hours of notification and cost x number of dollars. He then looked for additional discounts such as the one for veterans. We are happy with Select Home and look forward to working with them.

I had American Home shield for many years and decided to change companies when I was not satisfied with new contractors they hired. I chose Select home warranty as our new service in July 2018. Price was good, service fee was good. I finally needed their service for my Garbage Disposal on November 2nd, 2018. Called for service and was told that they can only offer me a payout for $75.00.

Nathan was so easy to work with helping me setup my account and pick the best plan for my home. I also checked around with a few other home warranty companies before contacting Select, and they had by far the best valued plan! I would highly recommend this company to anyone looking for a home warranty plan! Oh, and their roof leak warranty was an added bonus that I was definitely not expecting! Again, very very pleased with my experience with Select this far!

Had a great experience. Great customer service. Very great value for the coverage. Paid about the same for and a half years of coverage as I did with another company for only one year of coverage. Sales representative was very nice and explained all of the options available to us. Very good deals if you choose for longer than one year. This was extremely good value for the coverage they provide and the service fee is 30 dollars less than what we used to pay.

Fred is a great representative for Select Home Warranty. He is very informative and helpful. I was comparing against 2 other companies. Fred was patient and answered all my questions and he addressed all of my concerns. Select has an awesome low service visit charge, allows you to lock in a low rate for multi year plan, and you can even use your own technician! Major systems, appliances, electrical and plumbing systems, as well as roof leaks covered! Select offers great plans/terms, has great representatives, and is an great company! Thank you for looking out for us!

Bathroom fan unit - Customer Service was helpful. Due to the size of the repair, we were told to fix it and we would get reimbursed by SHW. The cost of the repair was $195, however we were only approved for reimbursement of $75. If a technician came out we would have been charged $60 and they would have repaired or replaced the unit. But since we were told to have it fixed, minus the $75 reimbursement, we still needed to pay $135 to have the unit fixed.

This is the first time putting in a claim, the agent was very helpful and explained the process. I know she cared that my appliance was not working. She explained how the service agent would get called and when to expect his call. I also liked how she sent me my contract again in the mail since I deleted the original email.

Everything went well. Happy with the warranty. Kevin was very helpful. Explained everything I asked. I will definitely be using warranty when need it. Thank you for helping me save money when I will need it. Very glad got this. A friend at work told me about it and said he has used a few times throughout the years

The service representative was excellent to work with. He communicated with me via email because that was what worked for me. After I finish working I had a chance to call and finished my questions and began my warranty coverage. The customer service representative was very helpful and knowledgeable. He was a please to speak to and I had no trouble understand him. This is my first home warranty and I feel like this company will be great to work with.

I was amazed at how easy the initial sign up process was and the sales representative was very informative and helpful. He even provided me a bigger discount as well as longer term options without asking. I have worked with other home warranty companies in the past and haven't had the best experience. I really look forward to working with this company and feel relieved to know I have protection for my appliances in my new home in the event anything is broken and needs repair. So far I would recommend this to another person.

The rate provided by Select Home Warranty was pretty reasonable and discounted. I compared a few others and this seems much better. I subscribed for the full platinum service, which covers almost everything in the house including HVAC, plumbing, appliances, electric, gas and the like. I found this service online and so far my experience has been great. I expect the service will be equally good. My experience with the customer service was also good. I will add more reviews once I start submitting claims and get the expected service.

Only reason I gave them a 4 star was because I renewed home warranty and had to call to get copy of my contract/policy. Was transferred to several different people before I again request a copy of my policy emailed to me. The price for this warranty is very competitive and it can be transferred to new home owner or move with you if you do move before the time period is up. Great value for the plan.

I called Select Home Warranty on November 1, 2018 to let them know that I purchased a policy on October 11, 2018 and that I had yet to receive confirmation of it. The person I spoke to was very pleasant and apologetic. Within minutes I received my email with confirmation and my contract attached. I was very pleased to received such prompt and courteous service. When I called, it was pleasant to have a person answer the phone.

Did a good job but the salesperson needs to be upfront when selling their policies! There were some things I didn’t know but am ok with it now! So far good experience. Did excellent on my heater. Great job. The garage door problem was an issue. The quote from you all was extremely low in a new opener. Had to have my son install after we went and purchased a new one. The company you all contacted wouldn’t do the job for the price you all allowed!

I had shopped around for home warranty plans and Select Home Warranty offers the most coverage for the least amount of money and the lowest deductible. I spoke to a knowledgeable man named Adam **. He was extremely helpful and accommodating to my many questions and concerns. He kept his word and stood by the items that he offered me during our initial conversation at the time that I purchased a few days later. Everything that we discussed was accurately documented on the contract. I have not had a claim experience with Select Home Warranty yet but the time I spent with Adam was very helpful and useful. He is a great asset to Select Home Warranty.

Very satisfied with answers. Salesman was knowledgeable and able to answers all my questions. He was able to explain and clear up a number of issues pertaining to my contract. Was also able to add icemaker repair to contract which I thought I already had from last year, explained more contractors have been hired so that there are no problems with weekend breakdowns of clients' items. Also explained how to obtain a copy of my current contract.

Signed up for new home warranty today. Customer service sales rep was excellent, try to get me the best price on warranty and very satisfied with the service. Gave me a good price. Also gave me information on when payments are due. I'm very pleased with the policy. Would recommend you to friends and family. Very reasonable for all the coverages of a warranty. Have been looking for warranty like this for a long time. Feel the product is an excellent product for the price and coverage.

The phone call was quick and easy as the customer service woman was very nice and knowledgeable of their coverages they sold. I have had other warranties in the past and wanted to give Select Home Warranty a try as I am in the real estate business and like to test out products before referring them to clients. Hopefully the coverage part goes smoothly once it’s active. I will be able to give a thorough review once I have to submit a claim. Looking forward for a better experience from Select Home Warranty than the other warranty companies I had trouble with in the past.

I called and spoke with Issac to request a quotation on a new home warranty for my villa. I have had a warranty through American Home Shield for approximately seven years. After a very unpleasant experience in getting my water heater replaced due to a complete failure last April, I wanted to pursue other home warranty companies and after talking with Issac, I decided to write a policy with your company. I look forward to working with Select Home Warranty during the next year.

I enjoyed working with your salesperson. I am looking for superior coverage for first time home buyer clients of mine and the fact that this covers appliances and systems on the roof make me very confident that it is a good deal for them. He made me understand exactly what was included and I was pleased and purchased. I will look to this company again for future home warranties that I need for the properties that I sell.

I spoke with Johnathan and he was patient enough to actually explain and listen to my concerns. It was a very good call; so good that I signed up for your service. He took his time to listen to my concern as it relates to other companies. He also explained to me the various options that I had to pay for the service. He repeated everything to me to make sure that I understood what he was saying.

Adam helped me with acquiring a home warranty for my home. He was EXTREMELY knowledgeable, friendly, and courteous which contributed to my purchasing a home warranty system. Adam did a FANTASTIC job. I was very impressed with the discount offered for seniors and veterans. I am both. Your pricing offered seems very reasonable, liked the extra months of coverage, the renew options, transferrable options and discounts.

I think they did a good job, fast and fair enough to cover my claim. This is my first time to call for service with Select and everything was so easy using emails or over the phone. The customer service team are so nice and friendly by giving reasoning answers for all my question. Overall I can say I'm happy with Select and advising people and friends to have Select as a home insurance warranty.

Over the years, I have been with a few home warranty companies. Most of them are just okay - it's a toss-up as to what will get fixed or not. I had been with Landmark prior to Select and did not renew because Landmark fought me on a covered claim and never tried to resolve it. In hindsight, I should have stayed with them because Select Home Warranty was by far worse.

I spent $3000 to purchase two platinum plans for my rental houses for 5+1 years. And, it ends up they just want your premium but don't want to do anything. When my water heater broke, they told me it is not covered because the water leaks from the bottom. WTF, you expect the water will go up when something wrong inside? When my water supply pipe leaked, they refunded me $185 for $850 I spent. When I want to cancel my service, they charge $75 cancellation fee which they never mention earlier. Avoid SHW! Otherwise, I are searching troubles!

I inquired once about their services and from that point forward, I received approximately 2 to 3 calls daily from this company. The calls come at all hours of the day and from multiple phone numbers. I have asked several times to be removed from their call list and clearly that hasn’t happened. I wouldn’t suggest anyone doing business with a company that can’t do something as simple as removing one’s name from a call list and stop harassing people with the unwanted calls. Pathetic.

I worked with Sol to arrange a Home Warranty. He was polite, informative, and was not pushy. He answered all my questions to my satifcation. He allowed me time to review the information with my husband and to rate it against the other companies I was interviewing. I only talked with companies that were rated in the Top 10 and researched the top three. It was a positive experience. I reviewed three other companies and Select gave me the best offer. I have recommended them to my adult children. We had discussed a Home Warranty for awhile and decided it was time to do it. Was very happy with Sol and Select.

My experience with Richard in purchasing your policy has been a pleasant experience. Now, the important thing is how you, as the company behind him, carry out the service represented to me. I plan on a 6 year confident relationship... worry free. I must tell you that the proof is in the pudding; your true evaluation will be apparent as claims inevitably come along. That’s where I’m placing confidence in you.

I purchased the Select Home Warranty Platinum service. The customer representative, was very thorough in explaining the Plan to my understanding. He addressed all of my concerns and he went over the policies regarding service calls, most of the coverages, when the service would start, how long the Contract would be in effect and pricing including, if I should want additional services. My Plan will start November 11th, 2018. All of my systems and appliances seem to be in good order right now, but you can never anticipate emergencies. Thank you.1

The rates were good and customer service was great as well. I have not used them yet but I feel the service will be at its best. They were trying to find me discounts along with the best price for me and my family. The only thing I was bugged about was the calls I received when I was pricing different companies. Let the customer do the shopping around so they can select the best company that fits their lifestyle.

Thank you for great customer service. Much appreciated repaired my dryer and my AC unit. It was not working and I called in and the service was terrific. Also for reimbursement it’s pretty easy to just email you guys. Only part I didn’t like is that I had 3 AC people come out and didn’t repair it saying they couldn’t do anything and you guys didn’t do anything until I found someone that can repair it and I spent 500 dollars and you guys will only reimburse me 150. That part I thought was kind of messed up.

I used to be a customer before but wasn't able to make the monthly payments so they dropped my account. Now that I have a better job and I just remodeled my home I believe I should get more coverage for my appliances. That's the reason I signed back with this company again. Bruce ** was my customer representative. He was very helpful and professional. He offered me different payment options and he was trying to help save money by telling me to make a one time full payment. Unfortunately I didn't have the money to do so he told me within the thirty days I change my mind of have the funds just give him a callback.

She got me off the phone quickly by getting me what I needed right away. She was very polite as well. My time is very valuable to me and something as small as taking ownership in my problem makes my day! I just wish I would’ve asked about the free roof leak so now I have to call back but it’s ok. Hopefully that rep will be just as thoughtful and helping. There really isn’t much more to say. It wasn’t a service call or anything. So far so good though.

Isaac was very Helpful and explained the different plans and options for both the one year renewal and multi year plans. We hope to not use this service but we are happy that it is there just in case something happens to the any of the appliances or house. We appreciate the call about the renewal. Thank you for contacting us and explaining all of the plans that are available to us at this time. We like the multi year plan but could not invest at this point in time. Hopefully we can review later and decide. I have had a couple of claims in the past and it has been an easy call. Sometimes I have had to hire my own contractor and submit a claim after the fact. At that time, Select Home Warranty was good at accepting the claim and paying for their portion of the service. It is nice to know that we have this to help us if something was to happen.

We have always been pleased with Select Home Warranty Company, Service, and Representatives, they allow you comfort to not worry about costly breakdowns, we have a long history with them and have recommended them to Family and Friends. Absolute Top Notch service, you can call them 24 hours a day and get quick service. My family and I have always been pleased with their friendly staff and great customer service. They also run great promotional deals for loyal customers and that is greatly appreciated in this day and age when a sister wants a free month.

Ordering process was easy, be prepared as soon as you enter your information on their website you will receive a phone call. But Kevin was very helpful & I choose a plan that fits our needs. There was a lot of trying to up sell you to lock you in for more than 1 year started with 6 years then down to 2. I'm not going to commit that much money when I haven't even had any experience with their company yet so stuck with the 1 year to see how it goes. I seen other reviews saying it's only a part's plan. That's not what I was told. You pay your service call fee. They come out. If they are able to fix it parts & labor are covered & guaranteed for 90 days but if unable to fix you'll get a new product.

I rarely do reviews, but this company is NOT an HONORABLE warranty company. I made a claim for my AC unit, it had some electrical issues within the unit and blew a fuse. Paid the $60 copay at time of service, followed up with the claim as instructed. They wanted 3 years of maintenance records and pictures of the unit, sent all of it within 48 hours via email. The claim was denied, they stated they do not cover the electrical part of the unit. But they would compensate $150.00 if I could prove I paid the $330.00 bill from the service provider that fixed the AC unit.

The representative really helped me and answered all my questions! I always wanted to have coverage on my appliance but could never find a company at a reasonable place. The representative really made me feel comfortable about choosing y’all! I look forward to working with y’all! One of my clients referred me to this company and I am so glad he did. I look forward to working with Select Home Warranty in the future! Thank you so much for the great experience!

I am a new customer with Select Home Warranty but not to home warranties. I was extremely impressed with the pricing. My rep was extremely knowledgeable of the policies, and answered all my questions without delay. Just when I thought I found the best deal David surprised me with long term specials to lock me in at an incredible rate. He even worked with me to make it possible to make the payment for the longer term. Overall, so far I am pleased with my service and will recommend Select Home Warranty to others.

A pleasure to business with. The customer service people are always pleasant and easy to deal with. The pricing was the best in the marketplace and I looked at them all. I also looked at the ratings of this organization and found them to be very reputable. I would easily recommend Select Home Warranty to friends and family. Thanks for making the process easy and quick and virtually painless. Thank you once again for such an easy transaction.

Good customer service, fair price, I'm going to start my service, let see how the service works in the future. I took the premium service for 3 years and a half, my customer service agent was nice and explain to me how the plan works and what it covers, so let see if everything they offer is true in the future but as of now I'm happy with the service. Thanks for your service.

Representative was knowledgeable and very helpful and polite during the phone call. He took the time to research our policy and go over it with us. He did find our garbage disposal was covered under our policy. He advised us that we would be receiving an email which would outline the steps we would need to take to resolve the issue with our broken garbage disposal. We received the email today. We are very happy with the service we received from Select Home Warranty and would definitely recommend them to our family and friends.

The sales representative was excellent with both his customer service skills and with reviewing and explaining the select home warranty contract. Isaac ** is truly an asset to your company and made my husband and I feel very comfortable with choosing Select Home Warranty. He was very professional, very honest and very knowledgeable with the willingness to answer all our questions and concerns. He took the time to go over the individual plans offered and did not in any way try to pressure us into any decisions. We explained we needed time to discuss the Select warranty contract and he immediately stated no problem. He gave us his phone number and stated, "Give me a call with any questions you might have and I will give you a callback tomorrow."

Abraham was polite and informative; he said he gave me the best rate he was able to give. I discussed with him a coupon I saw online to where I can save an additional $150. The issue I have is the ad is deceiving because it said you can get an additional $150 off (the coupon was save150) which the bottom line was showing $499.00 ($599.00 was crossed); I was told it was off the $599.00 and not the $499.00. It wasn't Abraham's fault; he was doing his job.

Doing a claim with Select Home Warranty was easy. They were quick to get a reliable repairman out to look at the oven. The repairman wasn't here very long before he had found the problem. Select Home Warranty was quick about deciding what they were going to cover and repair. The problem is that the cost cap is lower then the repairs are going to be. Also paying for the repairs and then getting reimbursed wasn't in the contract. If I could pay for it I didn't need the warranty.

My experience was incredible. Loved the customer service. There was no pressure and the sign up was quick. Just great prices. Great Job! I will defintely recommend this company to my family and friends.

I just purchased a house and was wanting a home warranty. I was referred to Select by my real estate agent. While I was on your website, William called me. His extension is **. He was great. He explained everything perfectly in a way that was easy to understand. William went through all of my options in great detail. After I got off the phone with William, I went to another company's website. While I was on their website, an agent from that company called me. They explained their warranty plans and costs. Everything was very similar to Select's plans and costs. But, because of how awesome William was, I decided to go with Select Home Warranty rather than the other company. Thank You William...

We have been frustrated with this warranty provider since the beginning. We have two policies, both for 6 year terms. We have requested service technicians for two items covered under the policies. The first item was for a dryer repair. The technician wasn't able to take payment via a card or over the telephone. After discussing with Select Home, they said we should look for another technician (I understood that to be their task). After requesting them to do their job, another technician was provided. The technician did not respond within the allotted time and we began to "chase the technician". After weeks of no response, we finally purchased a dryer for our tenant.

Abraham was very nice and informative on the phone. He was able to answer all my questions without having to look anything up. Your prices are better than I have found anywhere else, so at this point I am very pleased with your company. I am hoping to be able to add policies on my rental units as soon as I can afford to do so. It will enable me to rest easier knowing I don't have to worry about unexpected expenses.

I was upset at first because the first two repair services did not contact me within the 24 hr period. I did not want to go through a refund but I had Paul Appliances come out to repair our oven and they called Select Home Warranty when they got here and were approved. They had to order the part and returned in 3 days and repaired the oven and helped me send in the email with the invoices. I am now waiting for the form to sign for my refund. I believe it will all work out because I had three different friends recommend Select Home Warranty to me and they had all at the time used the company and was well satisfied. When I receive our refund I will be more comfortable recommending Select Home Warranty to my family and friends. Thank You.

Sol was the most amazing customer service rep who helped me sign up for my 1st year of coverage with Select Home Warranty. As a new homeowner and a real estate agent, being confident that my home (and my clients' homes) will be covered is essential. Sol made me feel comfortable during our conversation and even walked me through all of the amazing coverage I qualified for. When I mentioned I wasn't comfortable buying the longer coverage, he tried to offer speaking to his manager to make something work for me. Top notch customer service!

Abraham was courteous and listened to my questions and concerns and provided options that allowed me to make my decision in a timely manner. I look forward to working with SHW and seeing the difference in customer service vs other companies. I was left with a good impression based on my interaction with Abraham. The coverage is sufficiently comprehensive for my needs and I like the fact that I am able to select my service provider.

My a/c totally stopped working. I contacted Select Home Warranty, and it took a short amount of time for them to approve my claim. Before I knew it, SHW provided me with the name and contact information of a technician who was assigned to fix my problem. The company showed up the same day I contacted them, and the problem was fixed. The technician provided was friendly and explained everything completely. Thank you Select Home Warranty! I am very, very pleased with the service that I received!

Agent was patient and knowledgeable during new contract call. No pressure to join. I had a lot of prepared questions and they were answered with ease. I believe that this coverage will come in handy in the future. The wait time to use was 30 days and my price today was locked in. This is important as prices change when joining these types of service all the time.

Where do I start? I will say, this company was delightful when I was looking for a new home warranty company. The folks in sales really know how to do their job! Helpful, thorough explanations of coverage that seems absolutely too good to be true - that should have been my first red flag. From that point forward, everything deteriorated. I have made three claims since signing with this company in August and each one has truly achieved a new level of hell. Their online claims submission form has NEVER worked. Not once. So don't even try it. Just call and save yourself the headache.

I submitted a claim for a built in microwave. They offered me $125. They said they depreciate appliances just like cars. I have never heard of a warranty company not paying full price to either replace or repair an appliance. Then, to add insult to injury they charge $75 to cancel your policy. My opinion- ripoff.

I purchased a Select Home Warranty after receiving a recommendation from a friend that recently purchased one. The sales experience was stellar. I wish I could say the same for making a claim. I originally contacted them in September to open a claim and it has been a nightmare since. First, when you submit a claim they are supposed to send you an email when a technician is assigned. Even after checking my junk and spam folders and verifying that the email address they have on file is correct, I have yet to receive one email regarding the claims status when a technician is assigned or my claim has been reviewed.

I went online to search for warranty protection and received a phone call from your rep. He explained who he was and asked if I had any questions. I was dubious about doing this by phone and he gave me assurances of security. He offered to stay on the phone while I went online to verify the call was from Select. I was pleased with today's offering. He was very knowledgeable and courteous and I purchase the service.

I have been trying to file a claim for the past 3 months and all the contractors once they find one will not come to my house because of 2 reasons. 1) They do not service the area. 2) They will not work with Select Home Warranty because they do not pay for services. Please do your research before choosing a warranty company because this one is the worst. DO NOT GET THEM. I cannot stress this enough.

Does not live up to contract. I have needed a plumbing repair for 2 weeks. They have assigned 4 plumbers, all of which said they had not accepted the job because they are not in my area. Being a senior citizen on a limited income, We cannot hire a plumber ourselves. That's why we purchased a homeowner's warranty. I really am at my wit's end. How long do I have to wait?

Little pushy, but backed off when appropriate, little sparse on coverage details etc. Kevin ** - salesperson. I would be ok speaking with him again. I was a little put off by the fact that I had an email that said the plan was on sale for 499. The had a 200 off coupon. So I am thinking 299, add pool for 99.00 should be 399, but with what Kevin gave me it was like 539 or more... little confused.

We just ordered a one year Platinum Home Warranty with the extra roof and sump pump protection. We received 2 extra months and a great service call fee. We chose Select Home Warranty due to the great reviews and the best value for the cost. Our representative on the phone was super. I highly recommend even for a new home like ours. We hope we never have to use it but if we do we won’t have to worry about getting something repaired or replaced.

Was in market for home warranty insure. Have thought about it for a while but feared the cost would be more than I can afford. I went online to receive/request info about home warranty plans. Received call in response to my inquiry and agreed to try the plan until I can consult with my husband. Got information. Will review policy to ensure it meets our needs. The evaluation period will give us time to decide. Was assured that if the plan does not work for me we can cancel and get refund.

Jeff ** was my contact person who explained the Select Home Warranty services that would be covered. Jeff was patient and thorough in explaining the items covered to me. He was able to answer all my questions. He also assured me that he would be available to answer any other questions that may arise in the future. I look forward to an amiable working relationship between myself and Select Home Warranty. I am more than pleased with the co-payment required when a service call is initiated.

The customer service was nice and acceptable. The price is not satisfactory to me yet! The plan should cover appliances too. I would like to discuss the contract with some responsible agent to come up with a right contract. I have planned to call and do so soon this coming week and make sure the plan is to my satisfaction.

Bruce ** was very clear in explaining the plan, and offered the Five year savings. I received a confirmation email quickly as promised. He made suggestions to how I could save more through telling friends. He helped me make the best choice for me, and answered my questions in full. I am very impressed your company gives contact information for the representative, makes me more assured of receiving help when I actually have a breakdown.

Do not purchase from "Select Home Warranty". It is a parts only contract. If something breaks you pay a co-pay, they pay for the part, you pay for the installation. I spent over 85 days dealing with 25 phone calls, 12+ e-mails & my claim is still not settled. Ice Maker broke, they offer $100 to replace, it costs $200 +. I am expected to pay $45 co-pay and $171 labor to replace it.

After Purchasing a Plan from Select Home Warranty last month my refrigerator went out and this was after the 30 waiting period. Took them almost 2 weeks to send someone out and replace a part, 2 days later same problem accrued after calling them for the 9th time. They told me the technician said it's not fixable and it has to get approved for replacement, however the 1st 3 month they can only 150.00. This was 2000.00 fridge and they basically said, "We do not cover it." This company is the biggest scam, you cannot talk to anyone in US and no one knows anything. They keep transferring you and never call you back with updates.

Zachary was the reason I choose to purchase my home warranty. He was able to answer all my questions with respectful and helpful way. I am very pleased with his help. He went over the policy and answered all my questions. He also help me get the policy that suited my needs and at the best price. I would not have bought the policy if it had not been for his ability to answer all my questions in a respectful way. I feel he is a real asset to your company and I would certainly recommend him and your company to my friends and family.

The sales agent was very courteous and informative. Adam gave the details of the benefits and offered the multi year option with much discounts and extra months of service. One suggestion is to have a maintenance visit for HVAC unit. Coverage extra an extra refrigerator would also be nice to have with the package. Coverage for Humidifiers and Dehumidifiers as part of the appliances would also be beneficial. May provide more reviews based on future calls when and if required.

Spoke with William who offered me a great deal on a multi year policy. The coverage is comprehensive and offers everything that we needed. Bought this for my mother who lives alone and needs the protection that Select provides. The policy can be transferred to another owner or moved to a different house. I would definitely recommend this policy due to the coverage and great deal you can get while talked to a sales rep over the phone.

After speaking with a representative I was able to obtain the desired coverage at an even greater price. The representative was attentive to my needs and very knowledgeable about what service I was contracting. I had several questions about the additional coverage and I was given specific details and examples of what would be covered and not covered under contract. He also explained the service fee and the time frames in which services would be performed. I am happy with changing coverage and going with new provider.

Very happy with the deal I received and the professional salesman. He assisted me with getting the best deal with the money I was willing to spend at this time. The service charge is minimal with the contract and the offer was one I could not pass on at this time, especially in a new home. Will periodically contact customer service and monitor as I believe this can be the start of a great relationship.

I can't give them a zero Star so 1 will have to do. This company is horrible. They are rude and don't want to cover any of the items on the warranty list. They have these tiny loopholes that gets them out of having to pay for the repairs or replacement. They declined 2 claims this year for me and now I'm without heat. They refused to get me a supervisor and would not give me anything else. Please be aware before you get into bed with these horrible people.

My contact, Bruce **, was very knowledgeable and thorough with his explanation of the service. He answered all my questions and concerns. I believe he gave me a good value for the package I purchased. My worry about a major problem in my home is so much better since funds are tight. I haven't had to use the service just yet so I cannot comment on that aspect of my contract. Bruce assured me that any service call would only be charged one time even for multiple calls regarding the same problem which is very reassuring.

Mr. Fred ** was of great value to me. I was checking with a Company that I have some service with and they do not cover what I was looking for. I received a call from Fred ** and he was able to answer all my question and with a value that I can afford. You see I am 73 years old and depend on my SS to cover my expenses. Thank you again Fred!!

Alan ** was great and made sure I got the best deal that I could. He called me every couple of days to make sure I got to keep that coupon. I did not feel pressured to buy and was happy with how quick the process was to get enrolled.

My claim on a defective dishwasher component (heating element, not drying) was initiated quickly, had an appointment within a few days. A service tech came out and identified the problem, but then I found out she had to leave to submit paperwork to request the repair be authorized, then wait to hear back on approval. This took another 48 hours. My claim was approved and they will come back next week to replace the broken part. But I don't think it should take two visits to repair a dishwasher - they should enable the technicians to make decisions on the spot (or go out to their vehicle and call for approval), and then repair/replace the broken components immediately, rather than adding the delay to go back to Select and get approval.

Claim number: **. I received a call from the manager Della on 10/24 morning. She just said that according to the contract they only can pay $175 for my claim for my refrigerator. She did not explain why and what the salesperson and the representative told me about the contract when I bought the package and what I called to confirm what the contract wrote in July 2018.

I found the customer service to be quick, responsive and easy to work with. The overall list of services is good, I like that there are options for folks that may want additional coverage. Last but not least, the pricing is a good value for the level of coverage provided. And I really like the opportunity to secure multiple years of coverage so that I am not needing to worry about it every year. Honestly, it is hard to imagine why anybody would not want to work with a company like this.

Representative was professional and helpful and eager to get me the best possible rates and still making sure I was comfortable with the outcome. I would recommend this company to my friends. I saved money and expanded my coverage and the rate doesn’t change for as long as I have the policy which is a major plus along with the amount of coverage and price. The deductible is lower, the price per year was lower than I was presently paying AHS. The coverage was twice the coverage I had with sprinkler sys and roof leak added at no additional cost.

Select Home Warranty offered me a cash back $150 to purchase a new refrigerator which is better than repair the old one. That makes sense for me! Since repair the old one might a waste of money because it's about 10 years old. I am satisfy with the outcome! I would recommend to friends!

I called for basic information, and was given all the information that I needed plus more, it was no hold time which is good as I called on my 15 min break. The call was fast and the rep emailed me a copy of my plan So that I have the information. The plans is at a really good price and you can add additional services. I haven't used the plan so I can't rate the service providers that they use.

Jonathan was extremely professional, polite, courteous and accommodating. He was an absolute pleasure to work with. Although we are new to Select and having worked with several other home warranty companies I am confident that this will be the BEST one yet! I really appreciate the opportunity to add additional features to our plan with minimal additional cost. If you are looking for a home warranty company - look no further you just found it!

My experience with Nathan was very pleasant. We were communicating back and forth allowing me to discuss the options with my wife, he was very patient. He was very clear in explaining the various options I can choose from. He was very knowledgeable of the service and was able to answer my questions. Nathan said that we can submit a claim 24/7 and that they have a large network of contractors that can respond quickly. The signup was simple. Now we will see how the service is.

Jeff did a great time letting me know about the benefits of the program as well as identifying promotions that I could take advantage of. He was very helpful in addressing my concern about the policy with the wait period and by letting me know that the policy is refundable if I do not close on the home I am purchasing. Thank you Jeff for all your help. I think that this coverage will help me protect the biggest purchase I have made.

Pool repair - The process was very simple and when I needed to add a job to the same claim they allowed this preventing two separate jobs. On the second job there was a question of whether it was covered and the representative was very open and polite to hear my side of why it should be covered. At the end of our discussion they agreed that the work would be covered. Would and have recommended Select Warranty to many of my family and friends.

Select Home Warranty covers so much for an affordable price. Kevin, our Select Home Warranty rep, answered my many questions and helped me get my warranty service going. I was unable to talk on the phone so he gladly communicated via email until I could call. Even after getting us set up, he followed up and answered additional questions. Appliances and services are so expensive so we are happy to have this home warranty service to help should any need arise. I would recommend this company to any home owner.

Customer service was friendly, polite and understandable. My list of questions was answered quickly and well. It went beyond my questions and I was given information that I hadn't thought of since this is the first home warranty I have purchased. I did a semi- online/phone purchase which worked out very well and got the online discount which helped out on the purchase price.