Select Home Warranty Reviews

Very happy with the repairs done by Dustin. On time, professional, and knew what he was doing. Main problem, dirt coming up thru shower drain, will be looked at again if it continues to be a problem. Fixed both toilets. Replaced flapper in one. The faucet which was dripping needs a new cartridge, which is not covered by this policy. As this bathroom needs some serious updating Dustin advised purchasing a new faucet and not bothering with the cartridge. Decided to turn off cold water until I have purchased the faucet.

We were very pleased with the information on an account with Select Home Warranty. Mr. Kevin ** had informed us about the plan that would meet our needs and the pricing for the plan. We had previously had our service with Service America and we're looking for a plan to meet the service provided by them. Mr. ** was very knowledgeable and satisfied our needs. We look forward to a long relation with the company. We were with Service America over 20 years.

David was prompt and on time. Honestly I was surprised at how quickly I was called. We laughed saying it can’t be that soon! Very professional polite. Wanted to show up ASAP. Not to mention another company’s name but from what I see that this company so far I am more than pleased from what I had before. I would highly recommend your company. Very impressed with what’s been done so far.

I just want SHW to know that Alan ** has been a great help explaining the options for the Home warranty. It has been a Great Experience! He is an excellent customer service representative. I also saved 30% by using the (SAVE 30) offer sent to me by e-mail. I will recommend this company to family and friends. Thanks again for your help Alan. I have had AHS in the past but look forward moving on with a better rated warranty company. I purchased this warranty as a Christmas gift for my mom.

Very professional and knowledgeable about products and services. Customer service representative recapped the conversation and thanked me for calling. I am very eager to learn more about your services and products. My daughter referred me to you after she experienced excellent customer service.

We recently had a water leak in our Attic and I called Select Home Warranty early in the morning. Due to an extraordinary workload that day, we had not heard from the Select contractor by mid morning so, I called Select again to see if there was anything else that could be done to expedite - being totally without water in our home was quite an ordeal, especially being without bathroom facilities. To our surprise, Select made an amazing offer: If we could find a plumber that was readily available, they authorize us to contact that plumber with the understanding that we would be reimbursed. We contacted a nearby plumber that we had used before and the repairs were done in short order. Thank You, Select Home Warranty!!

We were in the 11th month of our warranty and our stove failed. The process to contact them was easy, the employees were very friendly and helpful in getting the process started. We ran into a snag with their contractor in the area, but they provided us an option to locate our own contractor and provided clear instructions on how to file a claim using the contractor we chose. This was not an issue with Select Home Warranty, but with the local contractor they use. I would recommend them to others.

Of course everyone has to find the best deal and go back and forth trying to do it. Abraham was such an easy to talk to guy with great personality. Any questions I had some being very blunt, he answered with confidence letting me know that this agency is the best. He assured everything I was nervous about was taken care of. I will definitely be using them from here on out. The best price, coverage, service call time frame, and be protected fully on your home. Thank you so much Abraham!

I recently contacted 4 home warranty companies and chose Select Home Warranty for several reasons. I was not happy with my present provider. Select Home Warranty had the coverage I wanted. They covered every thing I wanted at a reasonable cost. There was an additional two month's worth of coverage at no additional cost. Jeff ** was able to work out the financials with me. He was very knowledgeable the warranty. He was able to answer all my questions to my satisfaction. There was no pressure to purchase this product. It was a pleasure doing business with him.

Wonderful customer service. On the phone the gentleman was so kind and so informative. He took the time to look up my system to make sure they could fix it. He really was so easy to work with. The price was great. I am looking forward to seeing what your service is like. I have heard all good things when reading the reviews. You are rated number 2 for the top ten home warranties. You are almost more reasonable than the others.

Isaac was very helpful. I would recommend them to take a look and see what they are missing and I hope that this is informative enough for them to call in the future. Thank you for reading and hope you have a nice holiday! Definitely would recommend to family and friends.

After hanging up on last two salesmen at other companies, I did not want to call another. However, Fred was calm, not pushy, and answered all my questions without rushing me. If I don't like you - won't buy your product! He explained everything clearly and was professional. He also moved by policy start date up so there wouldn't be a lapse in coverage with current warranty company. Not a good time to spend a lot of money, but the offers made and having my rates locked in was too good to pass up. Thank you.

Signed up on 11-28-2018 and did not receive my policy. Called today and got it within 5 minutes on my email. Mya was very nice and efficient in her conversation. I am happy to get my confirmation of my policy. I am happy to know that I have my appliances, well and septic tank covered in case of failure. I saw that Select Home Warranty was rated pretty high on the internet which is why we chose them to cover our home.

Mark ** was very helpful and very informative and giving us the information we needed to purchase the Home Warranty. He was very helpful and giving us all the options on buying a five-year contract as opposed to a one-year. He also went over all of the items that would be covered and what to do if we ever had a claim. We realize that there is optional coverage that we may contract for if we decide to. He was very pleasant she does not pushy and in my opinion a very good salesperson.

I bought a three year whole home contract with Select Home Warranty for this 4 year old home primarily to cover my two Heat Pumps. The salesman said they were covered when I purchased the contract. One of the pumps failed in November and the company after a week of cold weather finally called and said it was not covered due to Freon Leaks exception in the contract. I argued it was an evaporator coil that failed and not specifically a Freon leak to no avail. The Freon exception was in the very fine print but that is not the salesman sold me and he never mentioned any exceptions.

I am pleased by how quickly I am able to speak with a live person and even have a specific person that I frequently contact for details to my account. Isaac ** is my go-to person and always answers my questions quickly and effectively. Even though it is a large company, I never feel like a number. I have used this company for a couple of years so far and feel the coverage is transparent and fair.

Johnathon ** made my day. He made the entire process a delight. I had multiple warranties from my utility companies and felt that I was being nickle and dimed to death for minimal protection. I was constantly receiving mail informing me of how this, that and the other thing wasn't covered and the risks involved. They offered no consolidated plans. Now I have one warranty for much less money and practically everything in and outside of my home is protected and all my responsibilities are met. Most importantly is that in a simple 5 to 10 minute phone call this was accomplished. Thank you.

Purchased home warranty. My customer service representative was Mark ** who provided excellent customer service. Truly professional, explained policy and was courteous. I am very satisfied with the appliances and systems covered. I look forward to having a lasting relationship with the company. I am still reviewing the contract and will contact the company if any questions or concerns. I hope the repair process is simple and without hassle. Thank you. Please relay my thanks to Mark also.

Sam was courteous and considerate of my needs. He explained the options well to help me make the right decision. The plan offers the option to review and use with appropriate refunds depending on my experiences with the policy. Sam kindly introduced the longer term policy so the cost would not increase in future years and be less costly overall. The lower service fee of $45 was most appreciated also to control costs for each repair.

So easy. Individual was so patient and helpful. Reviewed several companies and feel very comfortable with this one. One company I reviewed absolutely rang my phone off. Select did not do that. Explained fully what they coverage i.e., service call time and initial charge for a service charge. The platinum plan seems to cover everything. Some I probably won’t need or use but price was really good. Should we ever have to use this, I feel confident we will get great service. Discounts were most helpful.

I talked with a well informed salesperson. He answered questions clearly and made the process pretty simple. Overall, the cost seems affordable. My spouse remains skeptical. We will all see with time how the coverage works.

Updated on 12/17/2018: Due to the fact that something happened within 90 days of me taking possession of the property, they only covered $150 of the repair costs (over $2,000). That is not how the policy was explained to me. I was told that anything over the $60 service call would be covered. The devil is in their fine print, and to add insult to injury it has been 3 weeks since the process started. They sent me an email stating that my claim had been approved and to have the work done AFTER I sent them receipts that I ALREADY had it done over a week ago. Instead of mailing me my check, they requested I call them when I emailed to check status of reimbursement. I called, and was on the phone for 30 minutes and was told now I have to wait for another EMAIL of a form I have to fill out, turn in, and then wait AGAIN for reimbursement. This is ridiculous!

I was very pleased with the assistance that Nathan ** provided for me. He was extremely knowledgeable and provided me with the options for my needs. I feel more comfortable knowing that I will not experience a large hit to my bank account. Since I am on a fixed income this gives me a sense of relief. Plus the fact that their co-pay is less than their competitors. I would recommend Select Home Warranty to anyone.

I am proud to join Select Home Warranty family. Just in case I have to use this. I did my homework with looking at reviews online with all home warranty companies. The salesman name Bob was the one who sealed the deal. He assured with my platinum package if anything goes wrong I will have no worries. He was friendly, knowledgeable, and put all my concerns and fears to rest. I do now have a peace of mind with my choice in Select Home Warranty...

Just signed up for a 14 month home warranty. Got the Bronze program with pool coverage. Customer service was very good. He explained the program and coverages. My home is for sale and he explained it is transferable when home closes to the new buyers. Excited to have coverage while selling our home so it protects me while selling and transfers to new buyers to have for protection when they move in to their new home.

Very courteous and informative. He was not pushing as most salesmen are. All of our questions were answered as well as things we hadn't thought to ask. The satisfaction guarantee really hooked us. So that if we are not happy with the service we can cancel if we want. And Sam gave us the info, matter of factually not as a push for us to buy. We were impressed with the company and the salesman... hope it stays that way.

I was happy with the purchase experience. The sales representative was pleasant, patient, and helpful in his explanation of how the service works. He even took the time to provide comparative information of other competitors with an open and honest perspective. I did not feel he negatively spoke of the others offering the same products. The coverages appear to meet what I was looking for, but until use of the services, I cannot rate coverages any higher.

Kevin ** was very helpful and friendly. He gave me many discounts that he found that were not initially listed on website! I would definitely buy their warranty program again. I tried others and they were high volume pushy salesman, but Kevin was not. I read all the reviews and everyone has seemed very pleased with their warranty program. It was also less expensive than the competitors. I have peace of mind knowing I have all the coverages that are offered.

Daniel answered all of my questions and provided me a great deal on the warranty! He was friendly, professional, and helpful, and I'm confident that the warranty he sold me will provide the coverage I'm looking for.

The sales rep I spoke to was very knowledgeable and helpful. He worked with me to get my business allowing us to both get what we were wanting from customer and service provider POV. He did a little research on other providers for me to compare which was helpful. I was able to make a knowledgeable decision on who I wanted to go with because of this. The price was very competitive and the amount of things covered was pretty nice.

I was very happy with the representative and price of the plan. I have also recommended the product to my father. I hope to not need any major repairs but I feel protected now if I do. I will keep the policy if all goes well the first year.

We hadn't really thought about getting a home warranty because we had one in the past and it seemed more of a hassle and a pain when we did need help. So we made the call just to see what the cost would be and what it would cover. Isaac was so helpful. We asked a ton of questions and he actually listened and didn't try to talk over us. We are business owners and I sincerely hope our employees represent us as well as Isaac represents your company. We did end up buying the 5 year plan and feel like it is a great value for the money.

I had not ever thought of a home warranty because I never thought it would be worth it. When I made the original call I wasn't sure what I wanted or what I expected because I had never had a home warranty. Isaac ** was so very patient and helpful and took the time to explain everything and answer all my questions and concerns as well. After all was said and done I decided on the 5 year contract because it seemed the best to serve our needs and best value for our money.

Received great service when shopping for a policy. A great discount on multi year policy that is completely risk free. Looking forward to great customer service since we have had poor customer service in the past with a different home warranty company. So far Select has reached out to us, answered our questions and gave us options to fit our direct needs. I recommend that if you are searching for a new warranty that you give them an opportunity to service you.

THEY DENY EVERYTHING! I have put in 3 claims and they send out a technician to diagnose it and then they deny the claim!!! I have a clogged sink that I have been dealing with for over a month because of Select Home Warranty. I submitted a claim for the clog. They sent out an un-licensed, un-registered and uninsured handyman instead of a plumber. He hooked up a shop vacuum to my sink and said it was fixed which it was not. He demanded $450. My young children were home with me and a thief was standing in my house demanding money from me. I called the warranty company after he left and explained what happened. They said my case was sent to a manager for review. I waited a week and they did not return my call.

I wanted to thank you for this new home warranty and specifically I want to express my gratitude for the personal, kind and professional service provided to me by Sam **. Others I spoke with were kind of slick and pushy and came across as impersonal and selfish. Mr. ** was the opposite and he showed patience and strong interpersonal skills. I was glad to become a customer with him on the other end of the phone. Thank you.

The person that I talked to were very good, helped me. Just keep up the good work. I asked for my contract and I had gotten it very fast. I would recommend it to all my family and friends. My experience with Select Warranty, four stars. I like only have to pay sixty dollars when they come to my home for service. I also like to thank Sol and Adam for their help. They went out of their way to really help me. They went over the policy with me, and ask me for feedback. Once again I say well done.

The gentleman that worked with me to join was very helpful. He answered my questions and gave me confidence in your company. Please tell him thank you and GOD Bless. I wish ALL of you a very Happy Christmas and prosperous new year. I have just come through hurricane Michael and God blessed me by protecting my home. I also feel that HE has led me to join up with your company. I look forward to being with you for the future. Again I wish you all well and good health for the coming year.

Our Samsung Dryer started making loud noises and so we called for a service call. Select Home Warranty sent out Kevin's Appliance Repair and they found the issue to be a bad pulley and a belt. It was fixed quickly and efficiently with our cost only being the $60 co-pay. Select Home Warranty covered our claims as stated in our policy without argument. I highly recommend Select Home Warranty for anyone that needs to maintain a tight budget. The monthly cost plus only needing the co-pay makes it easy to keep our appliances maintained.

My realtor enrolled us. Thanks to Anne **! Great Tampa Bay Realtor. Looking forward to hopefully not having to use our warranty in the near future. Home Warranties are a very good thing. Peace of mind. We have never had a Home Warranty before. The peace of mind it affords is really special especially in a home you know nothing about and in a strange city. Thank you to our realtor for her generous and gracious gift of a home warranty. So far so good.

Was contacting for transfer info that was not supplied to us. I finally found the number to contact your agent for my policy number. Had been lead in a circle for a few days till getting the right contact number. Still need some help please. The rep was courteous and gave me some vital info but I need a follow up please. I would like to speak to the rep helped me last time.

The sales representative seemed to be in a big rush to complete the transaction and did not explain very much about the policy before he hung up the phone. I was left wondering how to submit a claim what rules and specifics there were for submitting a claim. Very confusing and did not leave me with much confidence in this company.

After speaking with him on the phone, Alan did a great job explaining everything clearly. I am very happy with both the product and service I have received. I hope I never have to use the policy, but I am confident that it will be money well spent. Based on what I have experienced so far, I have recommended Select Home to several of my friends. If it works as well as it was presented, this policy will be money very still spent.

Purchased their Platinum Care Policy which supposedly covers everything. My water heater started leaking so I filed a claim. The technician they sent said I needed a new water heater. Select refused to cover the claim because they don't cover leaks in water heaters. They have a disclaimer in their policies, Paragraph 9.1.2, that basically exonerates them from having to cover ANY claim. Spent a week on the phone with a manager **, who arranged for another technician to evaluate the problem. They never called and when I contacted them they said they only cover electrical problems. Then they tried to send the first technician out again. They finally agreed to terminate my policy but charged me $175.00 for NOTHING! Worst experience of my life!

The other warranty companies had extremely pushy sales teams but Alan ** at Select Home Warranty answered all of my questions and seemed genuinely interested in getting me the right policy for my home warranty needs. I haven't used the service yet (and hopefully won't need to!) but I am very pleased with the new customer onboarding process. The ultimate thing that tipped my buying decision was reading reviews. It came down to a head-to-head matchup between American Home Shield and Select Home Warranty. Both companies had the most favorable online reviews but Select was almost $200 cheaper per year. Hoping the ongoing customer experience stays positive. Happy so far!

Copy of Contract - I asked, I received it immediately. The tech person on the other end of the computer was nice, professional and prompt in their response. I got the copy of my contract almost immediately. Now to make use of the warranty, not that I want to but I can tell things are starting to fall apart so before I die (I'm fighting cancer now) I need all the help I can get to get as much out of my home when it is time to sell it once I'm gone. Thank you.

Explained program and that I could cancel if I changed my mind.... value seems fine if we decide if we can afford to pay lump sum in advance. Would like to have seen ice maker and stand alone freezer and second refrigerator covered as well. Impressed with company chosen number 1 last two years, that helped us to chose your company. Also impressed that our area was so well covered by service companies which means quicker service when in need of a repair. Also liked the idea that if you could not repair that a new compatible appliance would replace the unfixable one at no additional cost to us.

My experience was excellent with Johnathan, your staff member. He was courteous in all efforts and waited patiently for me to talk to my wife in deciding to go into a longer plan. I am happy with the price and I hope to service will continue to be the same experience as I had with Johnathan. I talked to other friends about this and all agreed the deal was great and it was a pleasure to work with Johnathan and his patience.

Select Home Warranty representative, William **, was knowledgeable about service offerings and was able to enroll me without an issue as of the date/time of this email. I did reviews online and select home warranty appeared in the upper part of the companies providing home warranty services in the North Carolina. This will be my first experience with the Select Home Warranty company and I am hoping it will be a good one so that I will continue with them.

Enrollment was easy and agent, Abraham ** explained benefits well. I am a little worried because deal is a bit too good to believe but I did received an email so will be able to review benefits and I like the fact that I can cancel anytime. I am looking forward to learning how knowledgeable the repair techs will be.

My service was SUPERB and professional, will be recommended not only your company but the David to help the next person I know to get your home warranty. He was kind, friendly, and explained things to me so that I can understand, and very patient. Offering a great customer service on behalf of Select Home Warranty Company. I would also like mention that you offer good service packages for excellent rate plans that are great compared to other companies.

Good job explaining options available. Ultimately received good value in the cost per month and service fees, albeit as a result of pre-paying for 3 years. Good feature that we can cancel later and receive a pro-rated refund for unused months. Overall the process was pretty simple. Looking forward to seeing how the process will work if there is ever an issue. We did not have a good experience with our previous home warranty company on another home - American Home Shield. Their program was riddled with exclusions, rendering it almost impossible to use and valueless.

Thankful I have not needed to file a claim yet, but knowing I have good home warranty coverage give me peace of mind. The initial process experience was good as we were buying our house and the renewal was easy as well. There were a few other multi-year options for renew and the representative did a good job of explaining all the options. When I had questions during the year the help desk was very helpful. Overall good experience so far.

I had an excellent experience with Nathan. I was just about to close on my first home and he was the only person who did not pressure me, gave me time to purchase me home, answered my questions AND was friendly and congratulated me on my home. The price and services offered were the best, too, but nothing beats that friendly and accurate customer service. He was even able to hold a discount for me. Thank you!

This is a big scam company. Purchased a 5 year contract and that is big mistake in my life and during the purchased of my policy they talked very nice and make me purchased for 5 years contract and I paid 1500 dollar. But during last 2 years I submitted 4 claims, none of them got addressed. Out of 4 claims they send 2 times technician and after technician visit they estimated the charges and they told like they don't covered.

I have made 2 claims so far with this company related to problems with the home I just recently purchased. Both were denied in full because the diagnosis was "need full replacement because patch/repair not appropriate". They also made me wait a full 30 days after the policy was bought and paid for before the coverage started, which is not what I expected based on experience with other better agencies. So both times I was left with a huge bill and wondering "what exactly am I paying for here??" This insurance is wholly useless because they find a way to deny every claim I send. I'm livid.

I am a new customer with Select Home Warranty coming from a competitor that I had some challenges with over the last year. I have decided to go with Select based on the reviews and ratings I have read. Thus far the customer service has been good and so I'm looking forward to a good experience. Hopefully I won't need to file any claims, but in the event that becomes a reality my expectations are high.

Andrew ** was professional, courteous, and pleasant to deal with. If Select Home Warranty’s customer service is as good as their sales staff, I look forward to a long and trouble free business relationship with them. Just signed up with select, so I’m hopeful this all works out, and in a perfect world, I will never have to utilize their service. Being as I’m in a 40 plus year old home though, I’m sure at some point I will find out!

Was shopping for a new home warranty, since my present one had a huge price increase. With Select Home Warranty I received twice the coverage and service fees are half of my previous company. Mark was very patient explaining and answering all my many questions. A pleasant buying experience. I had already checked out several other companies and none could compare to Select Home Warranty.

Buyer be alert of the fine print and talking to sales reps on the phone. They will tell you everything is covered at 100% and only after you purchase the warranty they will send you the contract in the fine print the major part for a furnace to run is excluded (Heat Exchanger) and your furnace will not be covered. After reading thru all the fine print this warranty is garbage. Don't buy it. I purchased this warranty, had the furnace go and my oven when I filed the oven claim they gave me three contractors to call, none of them will do work for this company anymore. They said I should not do business with them either. Save your money. There are much better options out there. Please do your homework and read the fine print so you are not ripped off as I was.

We have had repairs in the past that Select Home Warranty has refused to pay for. Each and every time we have made a claim this company has tried to convince us to pay for the repair and wait for them to approve a reimbursement. But the latest issue that we are currently waiting for a response for is a plumbing issue and as with the other claims their go to solution was, "Pay for it yourself and we will process your claim to see if we can reimburse you." When we refused they relented and sent someone out to access the situation that was not qualified to fix a plumbing issue. Upon multiple calls they finally said that they will put a rush on the claim and gave us a phone number of a company that they claimed had accepted our repair order. But this company turned out to be outside of our service area.

I am happy I chose Select Home Warranty to their competitors after receiving good customer service and affordable pricing and great coverage for our peace of mind. I will refer all my family and friends to Select Home Warranty. As I'm sure they will be happy they made the right choice also to save money and shield their pockets. The agent I spoke to was very pleasant and helpful. He went above and beyond to find us the best plan available.

This is my first warranty plan. I feel the representative was very courteous, friendly and helpful. I feel that I will recommend the plan to a family member or friend, but I have to see first how it works for me. I want to feel confident that any claim will be taken care of in the event something happens. Since this is my first plan, there isn't much to say until there is a problem to report, then I can see how the matter is handled yet I feel confident.

David did a real nice job explaining all the options that I had avail to me. I was just going to sign up for one year, he did not pressure me instead he just explained to me my options. I was glad he did I signed up for the 3yrs. & got an extra 6 months. This is the first time I even looked into a home warranty. I think that it is darn worth the money for the peace of mind it brings to the home owner. Thank you David **.

Initial set up was easy and fast, they explained how it works answered all questions I had, even help to set up multi home coverage. Super friendly, easy process, did not have to wait for them to answer phone. He explained everything set by set, so I would know what to do when something happens. stated we are well covered in our area. Kept me informed through the whole phone call, asked questions with easy to understand responses. He did not push me into decision.

I absolutely love the amazing customer service with this company. The prices can't be beat. The only thing I would change is that a rep calls you the second you put your phone number in to get a quote. I had to call back because I wanted to do my own research into the company. I seen really good reviews and did not hesitate to call them back. I am completely satisfied with my experience so far.

Very pleasant individual who was well versed in informing us about the above topic. Jeff ** seems to be a very knowledgeable gentleman and seems to take pride in his performance concerning the products and the coverage. Jeff ** went the extra mile by informing us of our senior citizen discount and how Select Home Warranty will provide us efficient timely service whenever we need service. He also pointed out minimum monthly payments will be $50.00 per month and that we would be able to cancel at any time, if we weren't satisfied with the company.

Service call was on time and professional. I had a leak from my washer and the water flowed to my basement. The plumber assigned examined the situation and only a cleaning was needed. My washer does not leak now. I now have another issue with my diverter in upstairs bathroom and will call Select warranty for another appointment. Very glad I selected this company. Saved a lot of money from Sears that I had before. I also considered Choice warranty but they charged much more. Select is reasonable and delivers what they say.

We received a fair home warranty plan quote. The salesperson said they were Tom and the email response was from a different person. However the rep was courteous and professional. The pressure sales pitch for the 3 or 5 year plan was reasonable and stopped once I confirmed we were just interested in one year for now. The service price quote was $15 less than the competitor. We were offered two months free which was one month more than the competitor.

Great job, the sales agent described all the service points and explained how the job will be done. We went through the coverage and options for 5 year pricing in detail. The process was quick and easy and very well documented. I understood all the details and all the questions I had were answered. My questions were surrounding availability and response times as well as the yearly and multi year contract options. We went over the system and appliance coverage as well. I received an extra discount for multi year.

Daniel was very knowledgeable and polite with all his information. He answered questions diligently. And followed up promptly as requested. Daniel was very thorough with all the information. The wait time for estimates and total was very minimal. He offered all the specials and gave me time to communicate with my boyfriend over the decision. Gave callback when necessary. Daniel is very genuine and represents your company well and professional. The price is very great to other companies in the area.

The agent that called me was professional and answered my questions, but he seemed to be in a rush. He didn't give me vital information in reference to the plan I was purchasing. I had to ask key questions such as, what was my service fee, how do I put a claim, what was covered under my plan and what was not. He pretty much referred me to the website. Other than that, he was professional.

Zachary was very knowledgeable and helpful. I was a Iittle skeptical because he responded so quickly but I think he is a go getter. He answered all of my questions. I hope their service is as good as their sales dept. They are all over Texas so that’s a great start. He was persistent but not pushy. I have a newer home and hope I never need them, but the comfort of knowing I have coverage is invaluable.

We just signed up with Select Home Warranty. I heard good things about them - let's hope this is a great experience with this company. We were please with the salesman, William. We are with another warranty company until January but find that they do not give the customer any appreciation and the rate keeps going up every year and besides all that, I am tired of being on hold for over an hour for a service call.

William was very helpful and very thorough in presenting the product. He gave us a great rate. Explained and answered all of our questions. he was very professional. We compared other companies but we received the best deal for our bank. We had spoken with another company who after we told him we had to think about it hung up on us. William was very professional and very helpful. I am looking forward to the experience of dealing with this company.

This is a review of the sales representative who sold us our home warranty coverage; we have not yet had a service call. Sales representative was very helpful, thorough, and low pressure. He offered several options based on our needs, and laid out the pros and cons of each option, which was very helpful. There were multiple payment options, as well. We just wish they would let the rest of the sales department know that we have indeed signed up and don't need them to keep calling us to sell us coverage :-).

The sales rep was courteous and fast. I haven't used the service yet, so I have no idea how good or bad it really is. I hope the rest of the services is as good as this. The last Home Warranty company I was with was more expensive and the contractors that use couldn't fix anything. I'll be exceedingly happy if this service can beat the very low standards they set.

I am working with Select Home Warranty on processing a couple of claims. Everything seems to be moving along well. The follow up via phone and e-mail is good. Select Home Warranty is good on the phone finding my claim number and answering questions that I have. I like the fact that I can use my own contractors. With other home warranty companies you would have to wait until someone called you back. With Select Home Warranty I get contractors out to solve my issues quickly.

I was looking for a quote online and Mr. Fred ** called me right away. He introduced himself and asked if I had any questions he can answer. He was very knowledgeable about the policies. Made me feel comfortable to ask as many questions as I had with deductible and coverages. He was able to get me a great deal for 1 year and then he gave me a better one, 5 yrs coverage for a great price. Thanks Mr. **.

I misplaced my policy copy while cleaning out my files. I called to request another copy and got a very quick response from the answering agent. He was professional and listened well and he followed through immediately and emailed me another copy of the policy. I have not had to use my policy but am very pleased with the service I got on a simple request. Am pleased with your accessibility and simplification of reading the policy. Thank you for a quick response.

As a new customer I look forward to working with Select Home Warranty. Although I hope I never need to call them, living in a 98 year old home I’m sure I will. I appreciate the $100 discount and 2 extra months for paying for the full year in advance. Also going from a $75 copay with AHS to a $60 copay is a huge plus. I had AHS for 7 years and every time I called them I was knocked down for coverage. I was very unhappy with them and found Select Home warranty.

I ordered service for the extended period of time because Sol **, the service representative was very pleasant, very explanatory about the entire service agreement and I felt was looking out for my best interest without being a pushy salesman. He made me trust in his information and the company. I will definitely tell my neighbors and friends about this company. I hope never to need the service, but feel comfortable knowing I am completely covered in case anything in my home goes wrong.

I Had a pretty good experience with the nice phone representative as I was signing up for the home warranty coverage for our home. However, I have not yet used the coverage, so we will see... I am really hoping to be impressed. We have had horrible luck with home warranty companies in the past with one exception but that good company we like does not cover our new area. We will give this company a try and hope that they are a good and honest company that has strong customer service.

I’m not sure yet on the coverage itself, I just started using it. I will update when/if anything changes. The gentleman on the phone was very helpful and got me a great deal/coverage for the next year. I was recommended this coverage by a family member and he has had nothing but positive feedback to give me. This coverage is not necessarily something you may use all the time, but for me it’s a peace of mind knowing if something does go wrong in my household, we will get it fixed.

The agent on the phone was knowledgeable and friendly. He answered every question that I had and suggested just what I needed. I'm glad that I chose Select Home Warranty for my warranty of coffee choice. Thanks Select Home Warranty! These guys are great! I am a new home owner and I made several phone calls trying to figure out which company to choose. Most calls ended up waiting for someone to come to the phone, but not with Select Home Warranty. I called them and a person came right to the phone. With virtually no wait, I was speaking with a agent. The friendliness and professionalism that the agent displayed made me know that this was the right company for me.

WORST ABSOLUTE COMPANY AROUND. DO NOT USE THIS COMPANY AT ALL. They are liars and I have asked them to pull the original sales call I had with their representative Daniel and they refuse to do it! They are scam artists and I am going to contact my attorney and file a lawsuit. DO NOT DO BUSINESS WITH THIS COMPANY! I filed a claim for my oven and now they tell me they cannot find a technician to come out and fix my oven so they will give me money to have it fixed on my own. They are trying to tell me that I have only had the policy 3 mos. I actually signed the contract on 7/2. 30 day waiting period was 8/2. 8/2 to 9/2 is 1 month, 9/2 to 10/2 is 2 months, 10/2 to 11/2 is 3 months, and 11/2 to 11/25 (date I filed claim) is 4 mos. THEY ARE SCAMMERS.

I spoke with someone originally about a month ago. He was not very nice and quite honestly, I was put off. But I let it go. When I decided again that I wanted to do this, I filled out a quote form and then received a call from Zachery **, I was in my car. I told him I needed a call back in an hour and he was right on time. He was friendly, informative, accommodating and explained everything to my satisfaction. I am looking forward to having this warranty for my peace of mind. Thank you.

Provided no valid info card was processed and no issue with bank even though they said the card was never charged I asked questions on how to process the claim and I was told online then I was told to call, it’s better. I’ve gotten mixed answers and I thought this suppose to be a easy process but it’s looking like it’s not and I was promised a free month as well so who will contact me about the free month of service? How long will it take to have that on my account.

Called customer service to process a claim for a broken garbage disposal. The agent was very nice and eager to assist me. I was told a decision would be given within 24 to 48 hours. It was and was given instructions as how get reimbursed for a replacement. I purchased a new garbage disposal and made copy of the bill and submitted it for reimbursement. I am waiting to receive said reimbursement at this time.

Agent was fully knowledgeable and related different offers from Select Home Warranty that would potentially save me money. I chose the coverage and time period that was best for me at this time. I would renew again and feel secure in knowing that my investment will cover repair or replacement items on my home that I would not be able to otherwise afford. Will be renewing again with Select Home Warranty. I have the full coverage for my home that Select Home Warranty offers for any repair or replacement items in and on my home and property.

I was just in the 1st 30 days of my warranty and had an unexpected family emergency which required me to request a refund as I needed the funds to travel. The agent was able to work out a partial refund and allow me to keep my coverage, allow to keep the discount for the yearly plan as long as was able to pay the agreed amount in the future. They were helpful and understanding of my situation and worked with me to make sure I was still able to get the needed coverage and deal with my personal situation at the same time.

My boiler broke down right before the cold came. When I called to get someone to come evaluate it they refused and hung up on me. I talked to the only two people that are apparently employed as customer service representatives and they were all rude and did not guide me. I finally got a plumber out myself, who replaced the furnace. I sent receipts to SHW but I never heard back from them. It was a very upsetting and demeaning experience!

I needed to see my policy. I had not received any correspondence from you all except for salesperson trying to sell me more than I could afford since I paid my first installment and I don't understand the 30 day wait period. Can someone give me a clear understanding? I cannot give a fair assessment because I have not made a claim yet. I should be able to after my first claim. I hope this policy is worth my money.

Most amazing company to work with! Opening a new policy was easy and fast. Most of all the policy is among the best in the industry and the price can't be matched! I look forward to extending my warranty. I did a thorough research of other companies and it was easy to narrow my search to just one, "Select Home Warranty"! This policy covers everything in my house not covered by my homeowner's insurance. Additionally, an incredibly low co-pay of sixty dollars! This recent deal is unmatched in the industry. I am very happy with the whole package deal. I look forward to keeping this policy active.

Worst customer service I have EVER dealt with! Do your research! Just had a claim denied due to it being a “leak”. When a hot water heater breaks water comes out! Don’t waste your money with this company!

Purchased a SHW policy and paid extra for well coverage. Well stopped working and I immediately submitted a claim. 5 days later not a word from SHW or a contractor, 5 days without running water. Called back for instructions to call the repair in myself and then proceeded to follow SHW protocol. Contractor received full approval from SHW before replacing the pump. I submitted all required information (paid invoice and photos) and my claim was approved. Placed multiple calls to SHW in regards to the “reimbursement form” for a span of 10 days. Each call I placed I had to start the process all over again until day 11 when I was told they had not received the paid invoice and photos, even though we have proof of acceptance from SHW. SHW had lost the information and is now refusing to submit the “reimbursement form.” Keep in mind for 10 days I was told by reps to “keep checking my email for the form.”

David was excellent at explaining all the details of the warranty and costs associated. He was very pleasant to speak with and gave me several options to help us save money. We went with the 1 year policy for now, but hope to continue for years to come. I am very thankful for David's help today and will recommend Select Home Services to as many of my friends as possible. I look forward to many years of service from Select Home.

Policy seems like great coverage. Have yet to test it though with a claim but on paper the policy is good and the cost very reasonable. Bought the 5 year plan. Appreciate Sam ** in being efficient and easy to work with. Also provides coverage in Hawaii which is generally harder to find. American Home Shield is more expensive and does not cover Hawaii. Deductible seems reasonable too. Can't comment on service and ability to get service on claims as I've not yet tested that.

Select Home Warranty has many positive reviews and has been rated number one in home warranty industry. With this in mind, I visited their website to sign up. They called me after signing up to offer more discounts. Excellent and friendly customer service. Easy to sign up, just a phone call or online submission. Better prices than the competition not only in warranty but lower service fee applicable with annual payment. Lots of payment options available and many multiple plan choices including additional coverages.

We are new homeowners and we knew that we'll probably have issues with some of the appliances in the home due to them being near the end of their lifespan. Therefore, we decided to purchase a home warranty through Select Home Warranty. The process for filing a claim was easy and a quick follow-up from their reps. The contractor that accepted the job was quick and able to come out same day. But, everything went downhill after technician said there was nothing he can do about our hot water heater after attempting to repair it. Even lying to authorization department that he came out a second time and saw it leaking (which was another lie).

Warren was outstanding, he answered all of my questions, he called me back because of a bad connection, he sounds like he is very up to date with what is going on in your company and with other Warranty companies, he is also the maintaining reason why I ditched from Home Warranty of America. He sent me emails to stay in touch, it was nice to finally speak to someone with knowledge, I will highly recommend him and Select!!!

Had a 5 year plan with them and never claimed until 3 years into it. Called them to file a claim on a leaking water heater, they send out a contractor. I pay the call out fee and then select denied the claim because the water heater is leaking and leaks aren't covered apparently. They had all the information on the "leak" I was very clear on that calling in the claim they even have notes. So I'm out a water heater the call out fee and 5 year policy. Don't bother save your money.

Flawless customer service!! Alan represented the company very well and guided me through each plan to see what fit my accommodations the best. Each plan from platinum, gold, or bronze tend to suit each customer's wants in a fair way. Platinum coverage is absolutely perfect for someone who wants to cover it all. Gold definitely gets the job done, and bronze covers exactly things you would look for in a home warranty. Annual rates are super but the multi-year premiums are totally on another level of price/security. Multi-year plans also drop deductible substantially and coverage is transferable to another home if you sell/move to a new home. What else could you want from home warranty? When you want home warranty, Select is it!!!

The gentleman I worked with was very helpful and presented the information I needed very clearly. He offered many options for me and explained each very clearly. I was very happy with his quickness with me and that he was able to complete the service set up in under 10 minutes. I would reccomned to my firends to use your services for the ease of set up. I can write a new review after the contract is sent to me and when or if I ever have to use the service.

My overall experience was good. Both times I’ve called the customer service has been good. I’ve previously had a warranty with Select Home Warranty before and it lapsed. I’m now getting a new warranty and setting it up was easy. The initial email didn’t come through when I set it up a few weeks back but when I called in today, they immediately sent me the contract. Most do not offer roofing. That is the reason I’ve chosen them over the rest.

Your agent was extremely helpful in getting me a copy of my contract with your company. We had to send the information to my wife E-Mail address as I was not receiving any information from you via my E-Mail address. The information did not go to my spam, Junk nor trash folders. Still do not understand why my E-Mail is not working but the problem has been resolved and a copy of my contract with you has been received. I do not understand why an itemization of what I have covered was not sent.

I would say first impression is good. I do feel the salesman was a bit pushy to add additional years, but I also understand that is part of the job. Maybe not sound so scripted though. The documents look a bit generic as far as the contract. But as far as coverage we have yet to see. We did the platinum coverage and while we hope we don’t ever have to use, this does give peace of mind as far as what is covered.

I called to ask a question and Jonathan was very helpful. He answered all of my questions without hesitation and was very knowledgeable. He was also able to take care of all of my needs in one call which saved me from having to call back in the future. During the call I was able to select and enroll in my plan and have it go into effect in January. I was very impressed with the way the call was handled. I also had very little wait time and was not put on hold at any time during my call. He was also very friendly.

Working with Alan to set up my service was pleasant and easy. He explained everything well and followed up as appropriate. The value on this policy is far superior to my last policy, though I have not yet had any experience with using the service. I was pleased with the bonuses, and hope they play out as explained, as that has not always been the case with other services I've tried with other companies. But if it plays out as stated, Select will be a great service!

I paid $2250 up front for 5 yrs full, premium coverage. Every claim has been total frustration! "That isn't covered". I finally canceled 2 yrs in and only got $49 refunded! Horrible warranty company! Don't use them!

I had a home warranty policy with another company. I compared policies and not only did I save money by switching to Select, but they covered more appliances with a much cheaper service fee. My wife was so proud of me!!! We haven't had to use the policy yet but I feel so much more comfortable just knowing that we are covered and after speaking with my sales representative I trust that they will be there in our time of need. I was even offered an optional coverage free for roof leaks. My old company did not even have that coverage as an option.

Great customer service!!! The guy on the phone help me with everything I needed and he answered all the questions I had! He was trying to sell me more years of coverage but I wasn’t ready for the much money commitment, overall I would recommend over HSA home warranty, I think I will be changing all my properties to this company. HSA has the same coverage for almost 700 dollars, I told them that Select Home Warranty was charging way less and they still didn’t offer a discount or try to match any prices or discounts. Fast and friendly sign up.

I dealt with Abraham ** and was very pleased. He answered my questions and when I told him I was just getting information on warranties he didn't push. Instead he let me go and did call me back a few minutes later with a price and answers for me. When I called back to have him email me a copy of the contract and policy agreement, he told me he had already emailed it to me. Sure enough it was in my mail.

The representative I talked to on the phone was very courteous, patient and very knowledgeable about the policy features. He answered the multitude of questions I asked and he spent extra time with me explaining different plan options available that would allow me to save money with a three or five years warranty that guaranteed the same price. Their service fee is the lowest fee compared to other home warranty services offering the same coverage. We look forward to having this warranty on our home.

I had not even got finished doing the application online when a representative had called me. I was apprehensive at 1st because I wanted to go with Sears home warranty. He informed me that Sears was filing bankruptcy and that their company was offered a better service. He was professional offered me a package that was suitable to my needs. He even was able to give me a coupon, if I made the payment now made it lesser than the actual package. He was professional, knowledgeable and very helpful!

I had a great experience searching for my home warranty. Select Home Warranty provided many discounts and supported my financial needs to help me get the best deal for what I needed for my home. I would highly recommend anyone to inquire about Select Home Warranty and take the time to talk to one of their agents and search their website because you can get a great deal here with good coverage in your home.

Called to file first claim after paying two years on our clothes dryer. Assigns a technician who plays games about coming out. Called back to request another technician and they say it will take 72 hours before they can re-assign the work to another technician. Poor deal all the way and as a customer I sit and wait for a week. Don't be fooled into this warranty, even the tech over the phone said it hard on their end to get a claim approval.

I shopped around and compared several different Home Warranty Companies. I went with Select Home Warranty because of the combination of a good yearly fee, reasonable service fee and good coverage. It was a good experience. Nathan was very knowledgeable, he answered all of my questions. I did not opt for the extended year agreement. I would like to try this out for the first year and be sure that I am happy with the actual service and response time.

Gentleman was very nice, informative and answered all my questions. Explained everything... Was willing to work with me on saving money, which I appreciated very much. He made this whole process very easy. It is good to know the coverage is going to be there in the future if I need it. I know that if I need anything repaired, all I have to do is call to get the wheels in motion to repairing whatever.

Very patient and answered all my questions and gave me a great deal. Very understanding of my concerns. Very thorough in his explanations of all the plans. Select seems to have one of the better rates with great coverage. I have had another company in the past and they did not come close on their rates. I researched and found that Select has high rankings and reviews. They also allow me to choose my own technician if needed. As a side not I spoke to Nathan on 4 different occasions and he never changed the way he spoke to me and remained very professional.

The sign-on process has been easy, from the links online to paperwork. Alan, who called me within a few minutes after I submitted my online quote, was helpful and informative. We had a good discussion and he informed me of the cyber week deal as well, with extra months of coverage and lowered service call fees. Overall, it's a promising start and I am looking forward to a good coverage for the next 2 years.

Abraham was very helpful and courteous in explaining the plans and current offers. We appreciated the offers and glad that we made the right choice! We like the coverage options, as well as the bonus terms they have available. Sign up process is very smooth as well. The 5 year contract is also transferable - this is certainly a plus should we sell our house down the road. Would definitely recommend the plans and Select to my friends!

Big scamming company. The salesperson will promise you everything to get your money. Then they email you the policy and ask for a 5 star review to get another one month free. That is why so many 5 star reviews for the sales department. But did you notice 99% the reviews for the services are really bad? My policy says free first 30 days cancellation. I contacted them to cancel it immediately after they emailed me the policy, because it doesn’t have what the salesperson has promised.

Private homeowner and New customer to Select. We read reviews posted in the internet to select different companies to compare. Researched and shopped various home warranty companies. Found Select to have the best and most coverage for the price. David was very accommodating and helpful. David spent a lot of time and was very patient explaining the different plans offered by Select. He answered all of our questions thoroughly and was able to offer an option to fit our need and budget. We would highly recommend Select Home Warranty.

So while I'm a new customer I actually haven't had to use them or anything, the gentleman Mark made the enrollment purchase easy. He let me take advantage of the discount promotion they have going on even though I didn't pay in full amount but I did agree to make the payments in three installments. So while hopefully as easy as it was to enroll and pay for the policy if I God forbid ever never the policy they will make the claim process just as easy assuming within good measure the loss is actually covered.

Was great talking with Michael **. Worked with me to provide a coverage for my home. He’s good at his communication and experience. He explained all the different coverage and the offers going on and applied it to give me a competitive rate. I appreciate that Select warranty is offering good attractive rates and would certainly invite friends and family to join. Variety and flexibility of options for consumers. It didn’t take much time to get done with Michael but was thorough in his handling.

I was very pleased with the additional two months offered, the $75 service call fee, and the discounted price of $399 as I place the house on the market to sell. Customer service on the phone seems to be responsive and efficient and placing the order. I hope I don’t have to use the warranty but I think it will be an added feature in selling the house and gives me some comfort as expenses are taken once you prepare a house for that.

Select Home Warranty has great customer service and their customer services reps are very respectful on the phone when I placed my order online they called me right away to finalize my contract! I am happy I chose this home warranty service and look forward to great customer service all year long when I file any claims. Fortunately we have not filed any claims as of yet, but I know when I do they will be responsive and helpful.

Zachary ** was very helpful with my enrollment with your company for my needs. I was switching from another company and he helped me make a decision. Not sure I would have joined your company had he not talked with me. I was not happy with my previous company and searched the web for good rated companies and found you to be highly rated by consumers. Now it remains to be seen how good you really are.

Very nice and professional. Not overly pushy as some when selecting plan. Sol was very helpful when we were looking for a service. I had priced other services and they were very pushy and arrogant. I feel you have a great service at a reasonable price. I hope l don’t have to use it but glad I have it just in case. I hope this helps someone else that doesn’t want to put up with the salesperson that tries to be too pushy.

After the initial hello where I thought I had the wrong number because there was no mention of the insurance company or an introduction, Belinda was friendly, informative and efficient! She got everything taken care of in less than 10 minutes on our way to our closing! She also got us some extra discounts. She seemed sincerely excited for our new home purchase. I almost paid with Visa instead of Amex and would have missed a discount, which she didn't mention, but how was she to know I was holding both cards in my hand. Overall it was an easy and painless process. Thank s to Belinda! We now have 6 years of warranty on our new to us home and are prepared for little one things that may come up.

Our salesperson Abraham ** was great. He followed up, was not pushy, but sold hard, but when we said NO firmly, he knew when to stop. Keep him around! He is good and good for your business! Keep him and he should be recognized for the job that he does, which is good! His phone skills are good as well. Other salespeople on your business could learn from Abraham **.

The gentleman with whom I spoke was careful to explain everything about the program. He went into detail about the bronze, gold and platinum policies and answered my questions regarding each of them. He also described the longer term options; and, without being overly pushy, he urged that I buy one of them. I happily give him 5 stars for outstanding service. When my plan comes up for renewal next year, I hope to be able to work with him again.

We been waiting 3 weeks to get our dishwasher fixed. Had a guy lined up from Tulsa but he was going to charge for a trip charge. Then we were told that we have to find someone. I called around there is no one here that works on them. Now we are back trying to find someone. Not what we signed up for. But guess we will find someone somewhere to fix it.

The Select Home Warranty agent, Mike **, was very nice and seemed to be well informed regarding the product. The price was very good for the items he advised were covered and I like that the coverage is transferable. Signing up and paying was a very simple process. My only issue is I haven't been able to receive a link showing my account/coverage information. I would prefer something in writing. Computer access is not for everyone and you should make written materials available if needed by a customer.

The customer service representative Gabriel was very helpful. I can’t say I’m 100% happy yet because I’m not sure whether the claim is going to be processed and I get a partial reimbursement for this very costly repair of the furnace. He stated I needed to file the claim with photographs and offered me an additional service free of charge to retain my business. I'm trying to do a good thing here by complementing an employee on his service.

I spoke with Ron extension #**. He was very helpful in guiding me through the process of applying for the service. He also assured me the company was one of the best. I have never used your services before and bought this coverage for a buyer that purchased **. Because Ron was so professional on the phone, I feel at ease the co. will be professional as well. You were recommended by the realtor and we got you online.

My representative (I believe his name was Alan) was thorough and patient with ALL my questions. He added extra coverage and convinced me to go with a multiple year plan. I'd called another company and was really put off by the representative's rushing me and being impatient. I haven't used the service yet, so I am hesitant to recommend to a friend until I have the actual experience of making a claim and having it resolved.

Plumbing claim - Used outside authorization and was simple process, got my own plumber, paid him out of pocket, costs me 230.00, but was only reimbursed for 150.00, but couldn't find a cheaper plumber to do job, filled out forms and was told I would have check in 30 days, easy process. I like having option to find my own contractors when Select warranty is unable to do so, makes process faster with exception of having to wait 30 days to receive reimbursement check. Also warranty plan was reasonable priced compared to other companies I have used in the past.

Sales rep was easy to talk with not pushy. Explained the options available to me. They asked if they could answer any questions and seemed to be genuine in their concern. Only thing I was meh on was to get the full benefits of the discounts, the account must be paid in full. The monthly payments were not eligible for discounts I end up receiving. To me it was not an issue but may be to others. Other than that minor detail, great experience so far.

I received a call from Alan **. He was very polite and professional. Alan explained the options and took the time to field questions and concerns from me, (giving me all the time I needed). I look forward to the service provided by Select Home Warranty and am thankful for the excellent job that Alan ** did on his end. I believe the home warranty program is a very important necessity and only helps the home owner in so many ways. It also saves the home owner a lot of stress and headaches. I can only hope that the subcontractors that Select Home Warranty service uses are as professional, prompt, and knowledgeable as Mr. Alan ** was with me. Thank you, Alan ** for a job well done. It is very much appreciated. THANK YOU.

Just bought the plan and will see how it works when needed. Zachary assured me that I will be happy with Select Home Warranty. Should I need more questions answered I call can the 800 number. I did get 2 free months and free roof leakage with the preminum plan. I can cancel within 30 days of the coverage in the event I do not want the plan. I did read the agreement policy and belive these are in the guidelines of other warranty service providers. The policy goes into effective 30 days after purchase.

This is the 2nd warranty call placed with this company. Nothing allowed on the replacement, per the fine print. The 1st warranty call requested involved a gear assembly replacement on a clothes washer that is 4 years old. We were told that due to depreciation, only a partial payment will be allowed, even though the policy clearly states it is covered. The 2nd warranty call was for a water heater replacement, due to leakage, which per the fine print on the policy, is not covered. We are very disappointed with service received from this company, and cannot recommend their warranty service.

Jeff ** was very professional and extremely helpful. He answered my many questions, and my husband and I were very satisfied. We were insured by American Home Shield, on our first crisis we had trouble with our furnace. When we called they said someone would be in touch with us in 24 hrs. When the tech did call he said he could get to us sometime in the first week of Dec. Living in Pittsburgh this is unacceptable. That's when we called Select Home Warranty.

The best services and great pricing. I've been with American Home Shield for the past 15 years and I'm now changing to a more comprehensive plan which will result in savings in the long run and the ability to run my rental units maintenance free with this protection. I will recommend this plan to my friends and family and also to business relationships. This is a great plan, save me a lot of money and a lot of time and it was relatively painless to switch from one plant to the next.

They had the best prices online and the promotion going on gave me a great deal. When I was contact by phone Mark ** was awesome. He able to secure me an even lower yearly price by signing up for a multi year policy. I had to pay for it all at once but peace of mind for 6 years is worth. I’ve already had repairmen out since we bought this place and I would’ve saved a ton if I’d had this warranty then.

This morning I was pleased to speak to a representative from Select Home Warranty Mr. Sol **. I thought he was outstanding, very professional. He took time to answer all my questions as I was trying to do my due diligence. Mr. ** was knowledgeable and took his time to explain the program and was able to answer all questions satisfactorily. He was pleasant and most kind as he took time to diligently try to get the best and most economical plan to suit me and my budget. I was very pleased with the final result. I would recommend Mr. Sol ** and Select Home Warranty to my friends in hopes that they would have peace of mind when things break down in the home.

Had a good experience signing up with David. He went over all aspects of the program and answered all my questions over the several hours I was trying to decide which way to go. I did have a lot of questions since I was coming from another company I was with for over 30 years. Since there were several companies that performed the same services it wasn't easy to come to a decision. Making the decision to go with Select Home Warranty took into account mainly the reputation of the company as well as the value. Since I have not had the opportunity to use their services I look forward to hoping my decision was the correct one.

Our customer representative, Adam was very informative and got us a few extra bonuses once we agreed to purchase the warranty. I made contact with Adam about six different times in one day to ask questions and make a few changes. Each and everything time Adam made sure that I was comfortable with going through with purchasing their warranty. Their Cyber Monday pricing for their Platinum Plan was outstanding and after our representative told us that we would get an extra 3 months of coverage with our purchase it was a done deal.

STAY AWAY FROM SELECT HOME WARRANTY. They did not take care of 2 out of 3 claims. And when they do, they tell the client this is not covered but we will do it as a courtesy... This company is a scam... I had pre-paid three years in advance and canceled as the service was like pulling teeth. They will find every reason not to cover a claim. BEWARE... once canceled, they up the rate and charge you for the claims... TERRIBLE TERRIBLE TERRIBLE.

I thought Select was a good reliable home warranty company, so zip changed over from another warranty because their price increased. After being with Select for over 9 months, I filed my first claim regarding my garage door opener not working. I was told to go online and file a claim, which I did and advised that someone would get back with me within 24 hrs. Well, after 4 days, no one contacted me. So, I called them and told again to go online. I informed them that I already filed online. But they seemed to have no record of my claim, so it was taken over the phone, and I was given a new claims number and a number to one of their contract garage door repair company to make an appointment, which I did.

I just purchased the Select Home Warranty as my current service warranty company - Service America - will be out of business at the end of 2018, so I cannot comment on their service. My comments here are just about the salesman Sol, who states he's been with them for 12 years. Their stated service has won awards for the past 2 years, plus, since we don't enter into a contract, I can cancel at any time and my premium will be refunded on a pro-rated basis. Seems fair.

I was purchasing the new warranty and he was very informative and polite and handled things very well. I do appreciate it. Thank you very much. I was also informed about the 3-year policy and what advantage in savings it would be to me to have it with extra time. I would definitely recommend this policy for the friends and relatives or anyone buying a new home in this area or elsewhere. Thank you. I would also like to say that the price was very fair and that the service fee is reasonable and I hope I never need to use it but that's what is it insurance is about.

This warranty company will not honor any repair - first issue was the pool heater, they authorized claim and then have not paid the vendor 4 months later. My second claim was my water heater, the entire tank rusted out and will not hold water, they denied the claim saying they don't cover "leaks", only the parts to maintain functionality. I would say it's safe to say a water heater needs to hold water to function. So in the meantime I am without any running water as my entire house runs through the heater. This is the wording of the contract - "6.2.7. Water Heater. This Agreement covers all modules, components and parts of the water heater necessary to the functionality of the water heater." Now I ask you how would you feel after waiting a week for their assigned tech to arrive yet deny the claim stating the tank is not part of the heater functioning??? Run as fast as you can!!!

Jonathan was great. He explained my options to me very clearly and help me get the best coverage for my new home. He called me right away after I submitted my online request and did not try to hard sell me on anything. I appreciate his professionalism. I initially was looking for a one-year services. He explained the benefits of a multi-year plan and explained the discounts for someone over 50 years of age. As a result, I got a 3-year plan which bought me 3.5 years of service. I feel like I got a great plan for a good price.

My representative was awesome with great insight of the program and future savings. He explain the program very, very good. There are some obviously add ins that should be part of the platinum package to compete with other competitors. That was the reason I didn’t sign in for the three year additional program.

The representative was very friendly and knowledgeable about the various products. He walked me through the process and was available when I called him back. He compared Select to the competition and made a good case as to why I should go with Select. Lastly, he looked through the offerings to find a good deal that would work for my budget and term. I appreciate his honesty and patience while walking me through the options.

I recently bought a home that came with an existing home warranty. I had a very easy time switching the policy from the seller's information to my own as the new home owner. They also helped me to submit a new claim over the phone for an issue that has recently surfaced with my plumbing. As a first time home owner I feel protected from issues that may arise. With the service I received I'm even thinking about extending my coverage when this policy runs out.

The customer service team are very helpful, they do listen your need and willing to do anything they can to help out. If one of the contractor you are not comfortable to use. The team will help you reselect and found the one you trust the most or have the best reviews on Google. They are very good on customer service side and listening, for sure I will recommend it to our friends and family member.

Belinda is the agent who helped me decide what services are best for my new home. She was knowledgeable, courteous, and helpful. At the end of the day I received a great package for a reasonable price thanks to her. I would recommend her and the company to a friend.

Michael was helpful, friendly and efficient. He did a great job at giving me the info I needed to make a decision. He did go into details I did not need. He listened and was very attentive. He sold, but did not oversell and was not pushy.

Whole house warranty products covering all home systems and appliances from anything failing. The renewal process was very straightforward and done with great professionalism. I bought this product because I am on a fixed income and wanted to ensure that I do not have any large financial setbacks due to a system or appliance failure. I had this product last year and did not file a claim but was content knowing that I was fully covered had there been some kinda failure with heating, AC, or appliances.

The call was very quick and I feel a bit unnecessary seeing as how I took all the necessary steps to order the warranty online. The rep's tone changed a bit when I declined to pay yearly or to even break it up in 2 payments. I know my budget and if my budget dictates a monthly payment, then so be it. Accept no as my first answer and let it go. I fully understood my options when I went through the steps online. The fact he said 'wow' and coupled that with a condescending tone is not a great way to start a business relationship. We will see how this year goes.

Protection for 3 small payments. I would highly recommend them if you need a warranty.

Called about getting a ceiling fan repaired. The customer service person I talked to was very nice and took all my information. No problems at all. I would recommend this company. They got back to me very quickly for repairs or replacement. I like the fact that their service fee is much lower than other home warranty companies. I also liked that I was not put on hold and my phone call was answered pretty quickly. All in all not a bad experience. This is why I signed up for a home warranty.

Just signed up. The agent was great. We'll see how this goes, I usually don't buy warranties. But, my daughter swears good things by your company and has been bugging me for a couple of years to get your coverage. I am thinking about adding the well pump and pool but will need to get prices on that and see if I can fit it into my budget. The Agent, Sam, was professional and helpful. He was knowledgeable and easy to understand.

Sol ** was very nice person to speak to and has provided me details of the coverage although I have not received anything about the coverage at the time of writing this feedback. I felt that he was very transparent in mentioning what is covered and what is not. It was good experience dealing with and I am sure I will have good experience while receiving services from Select Home Warranty. The best part about dealing with Sol ** was that he provided me good discount options and also provided mid term warranty option at the price of long term. It was an excellent experience dealing with Sol ** and he has exceeded my expectation by giving no pep talk, sticking to the point and answering my questions patiently and to address my concern. Great job Sol **. Thank you very much.

Repair man contacted us and was very polite on the phone. He had to travel from Lincoln Nebraska to our house that is over an hour away. He did the job in a professional manner and made sure everything was right before he left. He didn't track dirt into the house. He seemed to be very knowledgable and had the correct parts to fox the stove. The stove was overheating because the thermal coupler was malfunctioning. Thanks.

Kevin was excellent. He answered questions. Sent us information. Kept us informed. Price seems right. Consumer Report gave them a good rating. Got a contract for many years. It is cancellable at any time after one year if we choose, but we believe it should do the trick for us as previous company has gone out of business. Our appliances and works are in good shape as they all work. So we will see what happens.

I ordered a home warranty from another company and had an issue with my house within 6 months. When I called, they had no record of me (and thankfully hadn’t charged me) but signing up took over an hour and I felt very angry that they had not properly processed our order. Select Home Warranty was quick, and when the representative called to finalize the details, he offered me some great options that I felt were in my best interest. The deal was done quickly, and I got multiple emails confirming my the details of my purchase, which gave me assurance that we would be covered when the 30-day waiting period was up.

Bruce explained to me the various options. I choose to pay for the year. He was informative as well as courteous. Great job Bruce! I had dealings with another company and was not pleased with their service. Bruce explain the coverage that I would receive. I would highly recommend this company to family and friends. I hope that in the future this courteous service will continue. I look forward to working with your company.

I was pleased with the person I talked to, I had read it was a good company. I heard from a friend that deals like help out because you never know when you'll need a appliance fixed or replaced. This is money well spent. I have told my friends that the service was good and all around great deal. This is my first home and I'll always have my insurance with Select Home Warranty. I haven't checked to see if I get a military discount yet. Don't know if I'll need it but I'd rather have it than something go wrong and I have to pay the whole amount to get a appliance fixed or replaced.

I spoke to Abraham ** Select's sales representative several times before making a purchase as a gift for my daughter and son-in-law for their new home. Abraham was very professional and courteous and treated me with respect. I am a Realtor® and have used recommended several HW companies in the past for my clients. I hope this product will be worth the while for my daughter and if so I would highly recommend Select for other clients and/or family members. So far so good and a job well done by Abraham.

Quick and easy sign up process. Abraham was very helpful and got my plan going. Kept hearing friends and family talk about having a home warranty. I read reviews and decided to go with you all. A lot of coverage for the yearly cost. Our home appliances are at the end of the manufacture warranty, so I decided to get the coverage. I wish I was able to afford the one time yearly payment, but was able to come up with a good monthly payment.

Your sales rep was very helpful. He asked all of our questions and explained different plans for us to choose from as 1 year, 3 year or 5 year plans. Also asked and told us about your plans for Veterans and how we could save with a multi year plan and a locked in rate for the number of years the plan lasted. Also about the reduced service call rate. We were very impressed with the service and information. He also explained how we could earn additional free months of service by recommending a friend to purchase a plan thru this company and mention our policy number and name.

I just signed up for 3 new service contracts for my residence & two rental properties. The process was fast, thorough, and within my budget. Additionally, I was able to make payments monthly at no additional charge or service fee. The representative was very professional and courteous always making my needs a priority. I would highly recommend Select Home Warranty. I had shopped around first before selecting SHW and they were by far the best deal out there.

The rep was very knowledgeable about the services offered and was very helpful to me by going over all the details of what his company provided. He answered all of my questions about the present day services and future benefits. He also offered me several ways to improve my savings and get an even better deal. I came away thinking I had gotten a good deal, even though I had not originally decided to sign up at that moment. I'm hoping this will be a good company to work with and that they will follow through on all their promises. If so, I would be very pleased and would also recommend this company to other people.

I’m Happy with the coverage and the price per month. I hope I never have to use this service, but if I do, I’m hoping if that I’ll continue to be happy with the service. Look forward to a working relationship and if this service lives up to their reputation then I will recommend this to friends and family. This time of year it’s nice knowing that my house is covered and gives you a peace of mind.

I called to make a claim and was told my policy has to be in effect for 35 days before I can put in a claim. She was very nice and understood my upset about the heater going out in the middle of winter. She was very informed about the company information she needed to pass on to me. She emailed me my policy so that I would have the information to print and keep for my records.

Facts from other company were emailed to me. A 3 year maintenance and picture record is needed before anything being fixed or replaced. Also not many parts are not covered on air conditioning, electrical, heating systems etc. For example limit switches, thermostats, heat exchanger, blower motors, inducer motors and transformers. These are main parts in the heating system and aren't covered! I would hope if I am paying for a service these would be covered to ensure my systems work properly. I hope we can resolve these issues so we can continue business.

I went online to Select Home Warranty to see about getting protection for my home. Bruce ** enrolled me and was very polite and helpful in setting up my enrollment. I had another home warranty service that was charging me too much for less coverage. I had heard a lot about Select Home Warranty and now I am looking forward to doing business with them. Haven't had to use it so far, but from what I can understand this company is the very best rated one.

Adam ** was very professional, informative. He convince me that Select was the home warranty that I need. I am looking forward to doing business with You. He represented the company well. I hope you live up to what he said. Customer care is very important. Depending on how I am service will reflect on whether I will sign up for another year. Again as I said looking forward to working with you and having a great experience with Select.

I'm a 66 years old woman which had the pleasure to have Mr. Sam ** help me in find the right solution to my needs. Thank you Mr. **. After many years I switched from American Home Shield to your company because I dislike the way they deal with their customers and because they send rude and inexperienced technicians. Hope you are different and better and Mr. Sam ** was already a proof of the way you deal with customers... decisively better than AHS, thank you and Happy Thanksgiving.

Nathan was very professional and provided excellent customer service. Provided overview of program and cost saving information. He also explained a claim that I canceled because of slow response time on water leak. New policy will provide faster response time. Thank you for all your help. Excellent service. Renewed policy... Thank you.

Salesperson whom I talked answered all my questions. Coverage explained very clearly. I saw in the coverage what I was looking for. Claim process explained which seems to be very simple. I have not used it yet to evaluate the response and work being completed. I would have appreciated if the sales person has worked with me for call fee adjustment. It seems high if there is no work or minor fix needs to be done. Overall I am satisfied with my interaction with salesman.

We were contacted by 5 separate representatives and Bruce **, extension **, responded immediately this Thanksgiving morning (11/22/18) when I was filling in the form for a quote. Bruce was most professional and very polite and compassionate as well as representing the company quite forthrightly. I usually due a thorough due diligence before giving anyone a credit card number etc. I felt Bruce was honest and sincere and not a hustler or scam artist... which usually is my first instinctual response to having so many reps from the same company try to contact me. Highly unusual marketing technique from where I sit. Bruce did not flinch away from some of my questions and answered them promptly and succinctly.

I saw advertisement on TV so decided to look into this. I went online and went through the enrollment process. Shortly after I received a call from an agent. He thanked me for enrolling and verified my info. After that he told me about paying for the year and getting additional savings and coverage. After listening to this I decided to pay annually. I am looking forward to reviewing my policy and working with this company.

This is a scam. Purchased a 5 year contract (big mistake). If the item you claim is more than $175 to repair you get "It has been determined that the cost of repairs exceeds the current value of your unit. In the event the repairs or replacement exceeds this amount you will be responsible for the balance. Please see section 8 of your policy." STAY AWAY FROM THIS COMPANY!!!

HVAC error code on heat pump... technician reset and ordered part... no contact for a week and no website to check on progress of our claim. Select called next day with POC for HVAC technician and I had to call them... my other warranty co. had them call us. I paid $2000 for this and expect Premium service and coverage! Technician was great and prompt, but called in a request to order a small sensor (the original problem - error code) to fix Heat pump HVAC dual system. So far I am NOT impressed with the follow up or the available ways to check on the claim without calling... Time is very valuable and I don't have time to sit on the phone.

Nathan helped me work through the process of choosing what I wanted to cover for my home. I had researched for months looking for the right warranty service for my home. I even made up charts to compare them! When I looked at Select Home Warranty, I knew I had finally found what I was looking for. They stood out above the rest, not only for what they covered, but price, website user friendliness, and customer service. I felt victorious when I had finished purchasing my services! I was so disillusioned with my last company, that I am relieved to find one that outshines them in many ways. I paid for five years up front to take advantage of the tremendous savings in premiums as well as service call fees. I'm going to recommend them to my son and my friends!

Our salesmen explain the policy so I could understand all of the wonderful benefits I would receive and he patiently listen to all of my questions. Unlike the other companies he was not pushy and he was very nice. Please thank Honest Abe. I would recommend Select Home Warranty to all of my friends and relatives. I was glad to get a three year contract that has the AC and all of the appliances included.

This is a waste of my money. I have made 2 claims and nothing is covered. The first time I put a claim in the serviceman did not have experience in servicing my type of unit. I called them and explained the situation and got no response. I made several calls for service and 3 weeks later I finally get service only to be told it is not covered. I have now put in my second claim. The response time was much better however to my dismay I am not covered. Extremely dissatisfied!

I made a claim for heater problem since last week, and until now, the heater is still not fixed yet, so I hope you can speed up the process and contract more contractors in that way the customers have more choice or options. So far the customer service, I would grade them good. I think they are doing the best to help me by the policy, since the problem with heater and AC are all in an as soon as possible situation if not emergency situation. And people will compare the options when having warranty and no home warranty, if having warranty can't save much and take longer time, then what is good to have a warranty?

I called to confirm that I was covered until March 2019. There was an error when recording my renewal date, which was corrected upon discovery. The customer service rep who helped me was courteous and efficient. I asked her to send me another copy of my contract, which she did, waiting until I had received it to be sure it was received. I appreciated her patience and listening skills. Also, I didn’t have to wait on this call in order to receive a live person at the other end on the line.

I signed up for the home warranty today and have some peace of mind that my appliances will and other things will be covered. I was amazed at the amount of items that were covered under the new warranty. I know that there were times in the past when we had very expensive repairs that we were not ready to pay for such as plumbing and appliance breakdown. We are both retired and need to have some peace of mind regarding what our lay of expenses will be in the future. Knowing some of our potential expenses could be covered under warranty has been helpful.

I would like to commend David ** for his professionalism and knowledge during our call. Very courteous. Took the time to ensure make sure I understood the plan and make sure I, the client, understood the benefits of the plan and the program. He was not forceful but certainly effective. I cannot say enough of how impressed I was with David.

Very courtesy and informative - I called several and this was the most helpful in the selection decision. I am very comfortable in my decision with going with Select Home Warranty after completing research and receiving answers to all the questions I had in the selection process. Hopefully I will not have to use services often however I feel good about the coverage in the event I may need some. I would recommend anyone interested to contact Select Home in their research to compare.

Please save yourself the frustration of unanswered emails, unpaid claims, and delay tactics used to keep from honoring their warranty. We finally cancelled the policy with a certified letter and they claim not to have received it. Filed a complaint with the New Jersey Insurance Commission. Scammers.

Jonathan was very helpful with getting our plan. He went over everything in the plan to include cost and all items covered. he also told us about the five year plan where the co-pay was reduced and the plan provided for six years with one year being free of charge. We were pleased we could include the swimming pool in the program. He informed us we would get a special telephone number to call where we would be waiting on the telephone when we needed to make a service call.

The sales rep was very helpful and answered all the questions adequately. Your pricing is very competitive and beats other home warranty plans that I looked up. What is attractive is the service call fee. Also the multi year pricing is very good. Hopefully the service is as good as the pricing. The sales rep explained all common concerns regarding warranty from coverage to cancellation policies. I am mainly concerned about turn around time for the service call to come and do repairs.