Select Home Warranty Reviews

I was skeptical of these types of companies. Sam made me feel comfortable and answered every question I had. He worked hard to provide with a deal that worked with my budget and I felt good about. I definitely call Sam if I have any questions going forward. I was happy to find coverage that covered almost everything I have in my house and now I have peace of mind going forward that I’m covered. Thanks Sam for all your help.

I called your office on January 16, 2019 after seeing an ad on TV and spoke with your sales rep Jonathan **. I give your sales rep, Jonathan **, a 5 star rating for the excellent service I received on January 16, 2019. He was very courteous and knowledgable and helpful and gave me tips on how to save money. Thanks Jonathan and happy new year!

Originally, I signed up for 1 year. Based on the satisfactory service and the promotional rates, I decided to continue stay with Select Home. The renewal process was easy, and the service rep was helpful. During the first year, I had one service call and that was treated very well by the company. We requested them to send a technician and they did a perfect job. No pain finding a technician or ordering parts, only the co-pay was from my pocket.

Agent representing Select Home Warranty was very helpful with all of my questions and how this warranty worked. Sent via email during our phone call all needed website links so I could also see in writing what he was telling about this warranty. Very friendly and knowledgeable. I compared several different companies and spoke to several agents, with this agent being the easiest to talk to, understand, and follow during our discussions. Plan coverage was exactly what I was looking for with a reasonable service fee.

When I start to search a home warranty service to defend against sudden breakdowns, I notice your company may provide with good plans. I made a quote online and soon got a call from David **. David is helpful and professional. He gave me a lot of information about the coverage and fees. He also provides me a selection of plans with different terms and cost and explained to me with details. I am very satisfied with his service and very happy to choose your system and appliance platinum plan for 3 and half years.

I signed up over the phone with Daniel. I received a $150 promotion for the platinum plan with a reduced service fee for contractors from $75 to $60. I purchased this plan because of the good reviews and look forward to working with them. I hope to be able to come back here and leave a good report if/when we have had need of their services. I live in an old home in Arizona with an old air conditioner and we were worried that without a home warranty we would not be able to cover the cost of a new unit if/when that is ever needed. A/C in Arizona is a necessity.

So far so good. I compared two other home warranty companies. Select Home Warranty has the best deal so I bought a year plan. Well, they gave me Two free months and I am also expecting to get one more month free. I can’t really tell much about it other than that. But we will see. I mean, I always wanted to buy the home warranty but didn’t have a time to look for one I need. I feel so much better and relieved since I know my home will be covered now.

Sol ** walked me through the options and clearly explained everything. He was professional and highly courteous. Congrats to him and the training you provide. I feel confident that this policy is the correct one for me.

Mr. Sam ** helped me to pick right coverage for my situation. He has offered good discounts and options. I appreciate his help to pick the correct plan for my needs. He has discussed various plans, discounts, additional features, privileges, service fee in detail before I pick my choice. He am impressed with his in depth knowledge in plan coverage and offerings with each plan. It was a nice onboarding experience. Expected to have same experience with service as well.

The signup process was fairly easy and the service rep was helpful. The only negative is that they kept trying to upsell on a longer term contract, so that you would pay the same rate for 5 years. As my previous service went out of business and this company is fairly new and not rated on BBB, I decided to just stick with 1 year and test out their service. I can't comment on the service itself, as I have not had any need for it.

We were with a previous home warranty company, and we had numerous negative experiences. After talking to friends, and researching online, we chose Select Home Warranty. The sign-up process was very quick and easy! The prices were much better than our previous home warranty company, and the coverage options were much more extensive as well. We look forward to using the Select Home Warranty, and we are thankful for the very thorough protection for our home etc.

Was given the option for multiple plans. The representative was thorough and knowledgeable. I was also informed about the senior plan for further savings. I chose Select Home Warranty due to the high ratings I found online. I was also impressed with the low payment of seventy five dollars for the service fee, free two months, and reduced up front payment. It was simple to sign up online and over the phone. No mailings! The yearly low payment was made by credit card simple and easy.

Richard seemed very knowledgeable about the home warranty and offered me a deal that I could not pass up. He was nice without trying to pressure me into buying this. I was impressed with the overall transaction. The product seems to be a great value for the price. The fact that we can call someone 24/7 to report a problem is also very attractive to me and my wife. We are looking forward to see how it will all work out.

I am happy with the price and service that was offered but your salespeople really need to calm down. Even after told him it was a great price and we would use you he was still trying to "close the sale." All I needed to do was speak with my wife to confirm the purchase. (I'm not going to go around spending that type of money without confirming it's something that we both want to go forward with.) I am excited for the services offered though and I look forward to using our policy if/when something breaks.

This is the worst company you can ever contract as a home warranty. First, they take forever to get a technician as nobody want to work for them. So, because nobody wants to work for them, they tell you to hire your one technician and they will be refund you later on. FALSE, DECEIVE. There always have an excuse for the delay getting your money back or worst, they denied the your claim.

I recently started using SHW and have been much happier with them than with another home warranty company I used in the past. Although I have had multiple problems submitting claims online (they said their system is being updated but I had the same problem with my claim not showing up on their end), despite giving me a confirmation on mine, both in November and in January. That said, calling in a claim is a fairly quick and simple process. I also like that SHW gives me the option of choosing my own repair person or using one of theirs. Overall I am happy with my decision to work with SHW. If their online system functioned properly I wouldn't hesitate to give them five stars.

I filed a claim for roof repair. They refereed two company. No one turned up. I contacted the roof repair company. They informed me that Select Home Warranty does not pay them. When I informed Select Home Warranty that the roof repair company did not show up they asked me to get my own technician to get the quote to repair the roof. I did get the quote and sent it to them. They showed the small print that they don't cover the repair. Before you fall for the Select Home Warranty offers like less deductible and two month free when you buy for a year, please read the small print. They have lot of clause how not to cover the breakdown.

Today I had the pleasure to work with Richard to get information on obtaining a home warranty. The service was awesome — I dialed not one phone number number and the call was answered. Richard was excellent, answered all my questions and, in fact, provided ideas that I had not thought about. His professionalism was best in class and within minutes I had a home warranty policy and then received all details moments later. After calls not several other companies and getting transferred many times, only to get voice mail. I was thrilled the moment I called Select Home Warranty.

Updated on 01/30/2019: I signed up on Dec 16, my contract states 37.50 monthly premium. They deducted in advance first month premium from my CC on Dec. 16, then the made two more deductions on Jan. 14 & Jan. 16. I called to ask why two charges in Jan, they never replied.

Sol was informative and extremely helpful! I can already tell that this company values its customers and I'm very much looking forward to being a part of it. This has been something that my wife and I have been discussing getting for some time now, and Select made the process simple and effective. We feel much more secure having put this policy into place. Also, the promotional accommodations were very competitive. They also offered coverage on items that were not something we found across other companies. We are brand new homeowners, and this process seemed very intimidating, but I'm very pleased with how smooth everything went. Thank you Select, and thank you, Sol!

I looked on the website and promptly received a phone call. The salesman discussed pricing and coverage and threw in some incentives and worked on pricing with me. He talked about coverage and repair times in my area. From what he said this home warranty seems like a better price with more coverage than what we had on our old house with a different company. I feel like it will be a good value. Thanks for offering a good deal. Very friendly!

I had previously been with the same home warranty company for a few years and was growing ever more dissatisfied. In looking, I found Select to have reasonable rates and lower per call rates than many others. I decided to enroll with them, but was not able to make the selection of extra fridge from the online menu. As a result, I initially became frustrated. Upon receiving a call from Abraham **, customer service, he was able to enter the proper elections for additional coverage and was able to get me the best rate. Thank you Abraham!

The person I talked to was very helpful regarding my question about service. I wasn't sure if a leaking faucet was included in the services or not, but she said she would submit the claim and I would hear back soon, which I did. Unfortunately, a leaky sink is not covered. So darn, guess my husband has to take this on. I did appreciate hearing about the added service option and the extra month of coverage.

David was the Select Home Warranty Sales Rep and was awesome. He knew the product and services very well. Understood my needs as a homeowner and was able to develop a plan that was both beneficial and affordable. Select is more competitive than my current coverage and was able to exceed my expectations with the coverage selections and price. Customer Service was excellent, highly recommend Select Home Warranty. In addition, they were able to start my coverage the same day as my previous policy expired.

Well I was informed via email that didn't have a fixture plan option on my home warranty, so they were unable to assist me on my claim (leaking bathroom faucets). The email also told me that I can add it to my warranty for additional $50. So almost $100 a month to cover which at this time isn't feasible due to financial situation. I will certainly be looking up and comparing Select Home prices versus others and what exactly is covered plus the discounts given.

I am a brand new customer to Select. Sam the representative I spoke to was helpful and also gave me a better rate. That was more than I expected. The coverage they offered was just what I was looking for and the cost was less than other companies that I checked into. I would recommend anyone who need a home warranty to definitely check into Select Home Warranty. if you own a home you need the coverage that Select offers.

I purchased the warranty in August when I bought the home over the phone with their representative. My A/C went out in January and they sent the repair company who determined the unit needed to be replaced. The bill would be around $3500. I never heard back from Select Warranty until I called and they said since I had no maintenance records from the previous owner who is dead they would only pay $150. FRAUD AT ITS BEST, WHAT A RIPOFF.

Abraham was total professional and made me feel very happy to choice Select warranty. Very knowledgeable in services and answered all my questions. I will be calling back to thank him for answering all questions. Will refer friends and family to him. Only thing I would say is have list of coverage on all product in house. Other warranty companies have this on their site. Thank you for hiring such a nice person. Thank you. Have a great day.

I had just seen a report about home warranties and was reading all about them when William from Select Home Warranty called. Select was one of the top 3 companies so I was interested in what William had to say. When I asked a question William knew all the answers. He was a knowledgeable employee. Since we just purchased a home with appliances included I had a peace of mind knowing that these appliances would be covered. Value and peace of mind is why I purchase our policy and will recommend it to others.

Had a very helpful rep call and finalize my order, he offered additional savings that were phenomenal for long term clients. Their incentives for free months and money off are very good, best I have seen and I have been looking for a good while now. The cost of service call is less than just calling a company on the make of your appliances. I would recommend to everyone renting or owning. I chose the best plan available and got roof coverage that I was not even expecting to get and I am very happy with that. Looking forward to having peace of mind.

My policy number is **. What a joke this company is. I strongly suggest you use American Home Warranty that will repair your items instead of giving you the runaround. At cancellation, they kept all but 50 dollars of my policy. They refused to fix the garbage disposal. Total garbage of a company and a total joke. They will not make things right and will remind you of the fine print when you need your garbage disposal worked on.

Fred was very nice and answered all of my questions. The prices are fair. I wish there were some more detailed information on the website, like service call fees and which discounts you get with paying for 12 months up front or just monthly. Mark at extension ** wasn't very pleasant. I call and got him first for some general questions and there was a lack of customer service. I really don't have more to say since I just signed up. I really hope this company is great and if so I will recommend it to others.

Bruce is the person I spoke with. I found him to be very courteous, informative and efficient. Not only did he listen patiently to our needs and the information we had researched with other warranty plans but he also he provided us with detailed information and found for us exactly what we needed. I liked that he was not 'pushy'. Once we decided on the warranty plan, he handled the transaction professionally and did not take up more of our time than necessary.

I just completed my enrollment with Select Home Warranty for a new policy on my home. I had spent several weeks researching the various warranty companies and chose you guys. The reviews of your company that I read were overall very favorable. The transaction was handled by Daniel ** who was very courteous and gracious. He professionally explained the various coverage options available. I'm glad to do business with you, and highly recommend Daniel. I would recommend Select Home to anyone who owns a home.

All questions answered to my liking. Final price lower than quoted on line which was a plus. Looking forward to working with you. Your website coverage items page better than others viewed. Abraham ** was very helpful. I looked you up on internet with the top 10 rated for Savannah. One site you were rated 2nd, and another rated 3rd. Vendor location and final pricing best seller. Others couldn't confirm local vendors, just # of vendors.

I looked into getting coverage last night and had doubts about getting the service. I was going to think about it and consider getting service later. I received a call this morning from a nice gentleman. I can't remember his name but the call representative was very nice and did a good job on explaining the coverages. I am very happy to be covered under this service. I am looking forward to doing business with Select Home Warranty.

I called to get repair on my refrigerator. It broke days into this new warranty. It took about 3 weeks before tech arrived and numerous calls. Finally they respond offering 125.00 towards repair of a high end Sub-Zero. Stating the age of appliance...prior to purchase they were told that all my appliances are high end and they assured me it was no problem they would be replaced or repaired. Salesmen say anything to sale policies. They deduct monies when you ask for refund stating they charge for the months you had policy even though they aren't used.

Sam was awesome. He was informative and understanding without crazy, high pressure sales tactics. The policy seems to be the most economical on the market with affordable annual policy amount, deductible and coverage. The website correlated perfectly with Sam's follow-up email and was laid out very well. There appear to be no hidden fees, although the "bundled" coverage covers things I don't have. Despite bundled coverage, it is still more economical than AHS or others. I hope the policy proves to be as awesome and useful as Sam!

The adviser I spoke with on the phone helped me pick the best policy and the available discounts. And he answered all of my questions. The policy is a full replacement and it is transferrable to a new owner if we decide to sell the home before the policy expires. This approach helped us to have ease of mind while we live in the home. Our home is about 14 years old so it is in that risky age where things start breaking.

I spoke to Richard to start the contract. He was amazing and very customer service oriented. Explained everything in great deal and provided me some great options to save me money. I feel great about the contract and the protection it provides my home. I called back to add some other options and Richard answered the phone every time on the extension number he gave. I am looking forward to see how my first repair will go, but so far I am impressed with the customer service.

Chase ** was extremely informative, and helpful his knowledge was impeccable. Chase was very pleasant to work with and provided all the information needed! I bought the warranty for my father's home that we sold in his estate! Knowing the buyers have something to fall back on if something occurs is the main reason we felt it necessary! I have all the confidence this warranty will give us that peace of mind! Thanks for the comfort!

We received 2 emails from David **, and we are glad that he sent us email. Otherwise, we did not know about "Select Home Warranty". David was very thorough explaining about the 3 years, 5 years and 10 years plan. I wanted join at least 3 years plan, but Robert did not want it. He said, we will stay first 14 months and see it. We will have a peace of mind that we have home warranty now. Thanks to David.

The salesperson was friendly and helpful in determining what I needed. He was knowledgeable also. I was happy with the experience and satisfied with the outcome. I was looking for a home warranty and Select was the best option. They had the best deal for the services they provide. The price was reasonable. I would recommend this home warranty service to others. It offers a good service for a good price. I look forward to having a good experience with them.

The representative who took my plumbing repair request was most courteous, both in her tone and choice of words. I received a response, as the representative had informed me, as to the decision on my claim. It was thorough and accurate as to why my request could not be honored. Being new to this company, I had not remembered the timely reporting requirements involved and had waited too long to call them. Everything was handled with tact and accuracy.

Chase was just an awesome person to email with then to settle the deal with a phone call. Answered my emails fast (knowing I don't like to talk on phone). Was very clear thru all the steps. Great salesman, great prices and I compared them all. Will definitely recommend to everyone I know and meet on the street. I know my daughter will be changing. Just hope she gets a good deal. Thank y’all.

Your salesman did a wonderful job and explained everything that I needed. He was courteous and friendly. He offered many options that I was not able to take at this time. But if given the opportunity in the near future, I'm sure I will be able to do those things at that time. David should call me back in about a month and offer me the things he offered me today and I will be able to take him up on them at that time.

I worked with Zachery based on recommendation of a friend. Purchasing was easy - I knew what to look for because I have had a home warranty with another company for more than 10 years. While their service was good, the cost just got to be way too high. Coverage with Select is the same and for much less. Hopefully nothing will break but if it does, we are covered! Proof will be when a service call is needed.

I join this company in October 2018, they have great customer service but they will not fulfill their obligations. I called at the end of November about my refrigerator making noise and ice maker not working. They send a contractor ‘Fix It Right’. He came out and just replaced the ice maker. No other diagnosis. He didn’t address the noise. The contractor had been out to my house 7 times and had not fix the problem. In between each revisit I contacted Select Home Warranty, they are nice but refuse to hold the contractor accountable. The contractor wouldn’t return their call nor mine. I am a month and 1 week later and my refrigerator is worst. It does not freeze at the top nor does it make ice.

SCAM. I had clothes washer failure Dec. 2. It was 2 weeks before they sent anyone. Said it would cost $300 to repair. Offered me only $120.00. Sales dept told me they don't rep. Didn't matter, as they never paid even the $120.00. Won't answer me now. It's been 2 months.

Am a customer with this SHW, I called them for my first claims Nov 3, 2018 for washer and dryer, they send me a technician who I paid the service fee of $120 (normal). The technician send them the report requesting for a part to be replaced. The technician called me and told me how much SHW will cover and requested for me to pay him $87 to be the part which I gave him my credit card over the phone, however, since that day the technician has refused to pick my phone for over 4 weeks.

First of all, reported problem via website but didn't get a response so called the 800 number and waited on hold for about 15 minutes. Finally reported that I needed to have a thermostat replaced. After a couple more days, a tech was sent out and cleaned something in the unit but did not replace the thermostat. A day later, the problem returned and asked the tech to come back and check it out. He then determined that the thermostat indeed needed to be replaced but I had to report it back to Select. Now, they won't send him back out without me sending in pictures and maintenance records even though he has identified the problem. So they are refusing to make the repair. So for a week, no heat. Customer service has been horrible and I see no benefit in having this warranty.

This company seems to hold a very tight grip on what it disburses, with tight limitations on the period of time you can report a problem for filing a claim (within three days after an incident) and a low preauthorized limit ($100) for what the technician can do without further permission from the company. The low preauthorized limit is nearly equal to what the homeowner pays the technician to inspect the problem ($75 per claim). That said, the company is always polite and offers helpful customer service.

Great customer service... Easy to sign up... Competitive pricing. Highly recommended!!! Best warranty in the industry... Covers all major items in the house including roof leakage. Recommended to all real estate pros!! Great, wonderful, they take credit cards and have the lowest deductible in the industry!!

Recently signed up with the help of Daniel **. He was a big help in explaining how the policy works, the coverage and the deductible. He was able to save me money over my prior warranty company. My coverage will begin in February. It is nice to have the peace of mind knowing that we will be covered should something break within our household. Also nice to know that should we move the coverage is transferable to another property.

I called to submit a claim. I'm having issues with my heat in my house, it is not getting hot. The unit comes on back it is not blowing out hot air and it doesn't stay on. The representative was very helpful to me. She explained everything in detail and informed me that someone would call to schedule a good time to come out to look at the unit. After submitting the claim, she helped me change the name on my policy. Thanks again for your help.

This company appears to be little more than a carefully crafted fraud. They assigned technicians to repair our furnace. None ever showed to do the work. When we asked them why, 2 of the 3 assigned said they had not been paid by Select Home Warranty and as such were not willing to do work for them. The 3rd tech assigned by Select Home Warranty never showed at all. After nearly 2 months of delays, Select Home Warranty demanded that we call our own technician at our own expense. We did so. When the technician arrived a Select Home Warranty representative badgered them on the phone pressing to force them to state that the repair of our furnace should not be covered. Our technician grew angry, handed me the phone back and refused to speak with the Select representative any further. The repair came to $313. Select said our reimbursement would be processed within 24 hours.

Representative answered all questions thoroughly and did not push too hard to sell me. When I told him I would call back because I had a meeting he was polite and gave me a callback number instead of continuing to purchase at that moment. I ended up calling him back and purchased the home warranty. I picked this company because it had a good reputation and was listed near the top of the list for home warranties.

Had a great intro call and he assisted me in getting the maximum discount. I was able to make the full payment in 2 parts instead of just 1. Was able to get the full discount and 2 months free. Rep was very friendly and kind.

So far so good, great value and great customer service. I hope I do not have to ever submit a claim, but I am confident if I do, it will be a smooth process. Thank you also for recognizing my military service, it is much appreciated. As a home owner, it is a great feeling to know that if anything fails, A/C, furnace etc, that you are covered. I only wish I enrolled sooner. Thank you Select Home Warranty.

I had a policy with Select Home Warranty. 1) Had a problem with my dishwasher and after the policy states they will repair or replace appliances I was told I could only get $100 for my dishwasher because of its age. 2) During summer month I placed a claim for the evaporative cooler which is atop my house. The first tech they gave me came out once, told me I needed a new blower. They said they would contact Select Home. I never heard from them again. After several calls to Select Home, a second tech was sent out. I never heard back from them and Select Home continually told me the claim had been approved. It is now December in Colorado. I had to have the unit shut-down. I contacted Select Home and they gave me the runaround... Said the tech said unit improperly installed... The unit has been on my home for 10 yrs. I have cancelled this policy... It was not worth the frustration and money.

The customer service representative was very knowledgeable and easy to understand. He did a great job explaining our options, and answering questions. There was no pressure to buy anything. In the end, we selected the one time Platinum Care payment option, and received two additional months free. We think this Warranty program will secure our homes appliances, and heat system substantially. We'll sleep better knowing we have it. Better to pay now, than a whole lot later.

I switched to Select Home Warranty on a couple of my rental properties because my other warranty co. prices were getting too high. Did this about 10 months ago. They had good ratings, they gave me a good price. Last week tenant called up complains about a/c. Contacted Select and they sent tech out. Said there was a leak in condenser and all the Freon leaked out and they did not cover that and it would cost $3900 for new a/c. Contacted customer service. They said I should have read contract. Then I went back and read it more thoroughly. Sure enough it's in there. They do not cover leaks (which is common problem). Advice when shopping for warranty some companies cover leaks this one doesn't. Going back to my old company they do. Would have saved me a lot of money if I would have stuck with them.

Alan ** was very pleasant and professional. Made me feel comfortable speaking with him. I believe he was genuinely concerned about trying to get me to be a happy customer. I received a call from "Ralph" while I was talking to Alan. I called that # back and told him I had established an account. Ralph wasn't pleasant, too pushy with too many questions. He hung up on me after being rude. Alan made sure I could reach him should I have any follow-up questions or concerns. I look forward to doing business. And will look forward to the email Alan said he will send later.

I have liked every repair person they have sent me, even though they did not replace my air system doa, I liked who they sent. I have renewed each year for about three years and appreciate the 45 dollar charge, some are more, would have liked a little paid toward my air system is only reason not 5 star. I have liked the response on email each time also, it is big relief though that they send decent repair people.

We purchased the Home Warranty on or about 9 December 2018. We had to install a new pressure regulator because the water pressure in our house was 110 psi and it was supposed to be 50. Our faucets, outside water faucet and reverse osmosis system were leaking and the water company told us it was because of too much water pressure. We had to call a plumber on 11 January 2019 because the leaks were becoming worse. Since we were in a panic and needed the issue fixed, we didn't even think of the home warranty we had just purchased.

I have been trying to deal with these people since the end of December. They send an email saying that a review is being done and I will hear from them within 24 to 48 hours. However, their clocks have different ways of counting time than mine. I have heard nothing from them at all. When I call them, I sit on hold for the amount of time their automated system says, and then they up the hold time. First it's 2 minutes, then it's another 2 minutes, then it's 5 minutes, and it continues. They said the repairman would have to call them, he did, he was on hold 45 minutes before speaking to someone.

I was looking for a reliable home warranty service and found Select Home Warranty through a search online. I found the package that I thought best suited my needs. The representative that called was extremely quick and efficient. I received a call less than ten minutes after placing my order. He did a really great job explaining the different options and packages. In my opinion I think he did a really nice job and was very personable. Although I have not submitted any claims so far, the inital setup process was very easy.

Good experience so far with our Home Warranty. I like the coverage options that are provided. The deductible is a fair price, and it is nice that local services can be used for repairs. Our home is in Alaska and this policy provides a sounds peace of mind for us. We have not had to use the policy yet and hopefully it will not be required. The real litmus to the quality of the product will come, if and when we ever have to use it. Hopefully that will not be the case.

Great service. Professional, kind, thorough, fair, persistent but polite. I really appreciated that things moved along very quickly and I was able to ask a lot of questions and got specific answers. I look forward to a long and consistent relationship with this company. Sam ** was a solid person with whom to work and I am glad that he handled things so professionally and personally. The price was right and the coverage seems very thorough. And if the salespeople are indicative of the overall service of the company I think things should be very good and we are certainly off to a great start.

Sol was very nice and professional, it sounds like your company may take care of my needs as a home owner. Hopefully you can my repairs done in a very timely fashion. Also... I am needing to have someone call me tomorrow between 11:00am and noon.

I shopped around for some other offers and Select Home offered me the best rate with the lowest price. Your customer service agent was very helpful and informative. I also referred my Father who also signed up as well! I was able to get 6 months free with a 3 year contract including a rider to include roof leaks and my sprinkler system. I should have signed up for this warranty years ago. I also was able to capitalize on a rate lock for the next 3 years. Thanks!

I looked into several companies before settling on Select Home Warranty. The representative on the phone was helpful and informative. I made the best decision for me. The like the option I was given to pay in three installments instead of monthly. I also appreciate the lower service call fee, although that was really not all that important to me. I will be recommending this plan to my daughter for her home she just purchased. Great rate, great reviews! I had been with AHS before. They did not have enough approved vendors in our area so sometimes I had to wait days to get a serviceman out to the house. Not good!

I have contacted Select 5 times. I made a claim 6 weeks ago. The contractor didn’t want the work. I contacted Select again and was assigned another contractor. Again, they didn’t want the job and said they do not even work with Select. I then filed a complaint...no response. I then got my own estimate and sent it to Select...again, no response. I fear I have been ripped off and fell for a home warranty scam.

I thought I had a water heater leak. It turns out I have a slab leak? Select Home Warranty sent out a Plumber the following day, plumber found issue within about 30 minutes. Too bad my issue is not covered through the warranty. Looking for a plumber to help me out with my issue. Hopefully if I have another issue it is covered under the warranty. Received email very fast keeping me updated through the process.

The first repair service - Power Appliance Repair and Service did not respond to my four attempts to reach them. The second repair service responded immediately. Because the replacement cost for the part needed to repair oven was very expensive, I do not feel that the amount of $150 to replace the oven was equitable and fair. The new similar oven that I purchased was $1590.99. Lastly, it took 11 days for this transaction to be completed. That is too long, especially for an item that is used in the home every day.

Fast, courteous service, quick answers to all my questions. But what really sold me is the competitive advantages... more coverage, large network of service providers, lower service call fees, multi prop discounts. If service meets expectations you'll get my other 6 properties. This is a test on 2 of 8 properties. Let's see how you do. Oh, the promo of adding a free month of service is a great idea. Doesn't cost you much for great customer satisfaction.

I'm satisfied with the phone service Sam ** gave. Sam seem to be very knowledgeable about the service plan. I wasn't planning on making a buying decision but Sam reduced the cost it was hard not to purchase now. Especially since I have 30 days to view the contract. I viewed the contract and have some questions. Before, I went on line and viewed your company, I have called several Home Warranty Companies, your service and cost beat all of the others Companies. Thank you!

Must read PLEASE DO NOT WASTE YOUR MONEY. This is a waste of money and I encourage everyone to stay away. We purchased this after we purchased a new home (to us). A little after a year our furnace stop working so we called and went through the process. We were informed that they had someone coming out to look at it and sent us the company info. It was cold out and we had no heat so I called the company coming to see when they would be there and they told us that they no longer do work for Select Home Warranty because they had problems with them paying them. It was now two days without heat and the kids were starting to get cold in the evenings. We were then told by Select Home Warranty to call a local company to come out and e-mail them the diagnoses.

I got a great price on a very important product. The agent explained how the policy can go with me if I move and that was the top selling point for me and my needs. The price was good and the process was easy.

Very pleased with my interaction. Agent was courteous, knowledgeable and explained coverage and options available. While a little more expensive than prior home warranty coverages, I am relying/counting on better service. Thank you.

Very professional and timely response to all pertinent info requested. I would most definitely recommend to a home owner who may be in search of a home warranty company. This company has great reviews not to be taken a back seat to other home warranty companies. They inform the home owners of helpful tips that may save you time and costly repairs as well. The coverage and value is very affordable, thanks Select Home Warranty!

Mr. ** did an excellent job. He was thorough, clear, and pleasant. Every question, and I had several, was resolved quickly. We thoroughly discussed all the options available, cost and benefits to me. I never had the impression that we was doing a hard sell. He was also very prompt in emailing me the contract. Thanks for a pleasant experience!

Chase Reynolds was very courteous and helpful. He listened to what I had to say and recommended the best plan and coverage for my residence. He gave me a very great price and explained any other offers and plans to see if I was interested. As soon as I was finished I gave his number to my sister and work colleague who have both recently bought homes and were very interested. Thank you Chase. You are the man and as mentioned before, put yourself in for a raise!

Your customer service rep. Allen I think, was absolutely outstanding! His product knowledge and professionalism were wonderful. In this day and age of rude, unknowledgeable CSR people it's a breath of fresh air to talk with someone of his caliber. SHW has awesome coverage and the $45.00 service call is unheard of! We were with American Home Shield and their service fee got up to $75.00 which we thought was ridiculous with the annual fee we were charged. We dropped them and found you folks. We have not had a need for your services yet but with our property I'm sure we will.

I entered my information online and was contacted instantly. I followed up at a convenient time, and they were able to pull my information and get me set up with my new home warranty quickly (took less than 10 minutes). It was easy and I got a great deal! I was even able to get multiple years and a lower service fee, for a price not much more than the cost of one year. I will recommend this warranty company to my friends and family.

Very good experience with new warranty, great coverage and price. Items covered are the same as my previous warranty company for much less. The Sales Rep that I spoke with was very informative and offered discounts that helped me save money from my previous warranty company. The coverage provided is important with any homeowner who wants the assurance of knowing that if they have a breakdown that it will be covered without having to come out of pocket for the cost.

Sam ** customer service rep... did a fantastic job in explaining services for my needs. Very knowledgeable, patient and considerate. Sam is also very quick, but accurate in writing my order for the home warranty.

I saw an advertisement online and decided to research purchasing a home warranty. Select Warranty was in the top five, so I contacted them for a quote. Their quote was the least expensive and they offered incentives if you purchased that day. It was very easy to sign up for the policy. A rep called me and we completed the transaction in less than 5minutes. I have not yet had the chance to use the policy, but the description covers everything that I may need in a new home.

Washer - It took 5 tries for over two weeks to get someone that is willing to work with you guys since the others refused! He spent 5 min with the unit, collected the service fee and made a recommendation for a high repair cost (which is not covered) or replacement which is not covered either, they just offer you a fraction of cost for both, so why have a warranty!?!? I've switched from another warranty company after 5 years because they kept increasing the fees every year, but didn't have much problems about their contract, now I see the phrase YOU GET WHAT YOU PAY FOR is absolutely correct.

Just the facts and you decide. I purchased one policy for my Minnesota home, and one for my Florida home. I purchased the repair OR replace; if it can't be repaired it will be replaced. Please know that they don't share the fine print until after you purchase the policy: $60.00 Service Call fee for each claim. You pay the contractor $60.00 just to show-up. $2000 cap on their payout for heating and cooling. I don't know where you can find a new furnace or AC for $2000. $400 cap on their payout for EVERYTHING ELSE. THEY decide if your claim is covered.

I had a lot of questions while trying to choose a home warranty company. I read reviews and saw that Select had some great reviews and had won awards for their service, so I called them. Customer service was great, Richard was able to answer all of my questions regarding the coverage and fees. I got the platinum care coverage plan. I hope I will not need it but I feel much better knowing that I have a home warranty to cover any surprises in the future.

Daniel was knowledgeable and answered my questions. He was patient and understood what I needed to know in order to be sure I was satisfied. I have a concern that has nothing to do with Daniel. This does not change the high rating I gave him. Often companies (especially with automobile sales), use a common practice of the salesperson saying they need to see their manager when they think it is possible the customer plans to say no to the deal. The salesperson goes away for a short time and comes back offering a better deal. After I first said no to Daniel he "spoke with his manager" and I was offered a lower price and additional month, which changed my mind and I accepted. Offer the best you have up front and cut out the "let me speak to my manager" part. Once again, I am pleased with Daniel and my contract.

Bruce ** did a great job clearly laying out options and gave me a great deal on my home warranty. He is an excellent customer service rep. He was responsive, articulate, helpful, flexible, and very courteous. I would recommend others use Bruce and the Select Home Warranty company for their home warranty needs. I look forward to a long and lasting relationship with Select Home Warranty and trust they will continue the excellent service that Bruce provides on my initial call today. Thank you Bruce!

Big shoutout to Mark ** for the great customer service. Very helpful during the whole process of my purchase of a home warranty. This was my first time buying a home warranty and it was a very smooth process. He answered all questions I had and I would definately refer others to purchase from Select Home Warranty. Thanks much to Mark for the great customer service and smooth process. Great value for the cost. Thanks again.

Garbage Disposal - Customer service was very good and friendly. Everything was fast and perfect on the phone. It took 2 days to get the email telling me I was approved and get it replaced and I will get the money back. Thank you. I would recommend it to friends. I haven't replaced the broken item yet but I'm very sure once I replace it I will get the money back like they told me in the email. Thank you so much again. I hope everybody get the same experience as me. Have a great day everybody.

I would not recommend this company at all. I put in a service call online on January 10, 2019. I called on January 11, 2019 to check on the status because no one called me to let me know what was going on with my claim. I was told it takes 24-48 hours. So I called again on January 13, 2019 because still no one had contacted me about my claim. I was told that the website was being updated and they would have to take my claim over the phone. So they took my claim and told me I should receive an email shortly, needless to say I never received an email. Called the company back on January 15, 2019 to find out the status on my claim and was told that my claim was denied because they don't cover water leaks from an HVAC system. They just cover certain parts. My thing is this, how do you know where the leak is coming from if you don't come out to survey what the problem or even if it not a problem with one of the items that you do cover.

Adam was professional and helpful. I shopped several warranty offers and found Select to be the best for my client in terms of value and coverage. As a Realtor I will likely recommend use of Select to other clients providing that this client Julia ** has a good experience.

He explain the coverage real good. He told in detail how they would send someone to fix or replace with only very low service fee. He also explain about the coverage on air condition, especially important. If cannot fix they would replace with only low service fee. I, most of all like the coverage on washing machine and water heater which I had to replace two years ago if I had this warranty. Would only cost service fee. He said they would have a service person to respond very quick. To me that is very important.

I am new to the service and excited to make use of this great service. I have not yet received my package but am sure it will come in the mail shortly. I really look forward to discounts and yearly maintenance checkup services that may be provided.

I signed up with them a year ago for my property. I was promised courteous and attentive customer care with fast service from good, licensed contractors. Also I was told I would be allowed to choose my own contractor and they would reimburse me the funds I was out of pocket in excess of the $45 deductible in a 'timely' manner. Let's see how well that has worked out:

Our salesperson William ** was exceptional. We are covering all aspects of the home and now we can rest easier in case something stops working. He answered all of our questions well and made himself available for the future. I would recommend him to anyone seeking a home warranty. We especially like this about the policy: "Is there a limit to the number of repairs Select covers? No, Select Home Warranty allows an unlimited number of covered repairs."

Fred ** was extremely helpful in explaining your policies and in helping me find the best possible price for my needs! He also explained the process for making a claim and how simple it is. Claims are accepted 24/7. This company has been on the market long enough to earn a good reputation, which is what made me look into it in the first place. So far, it has been doing business with your company!

I highly will recommend this service. Fast and easy. The information is easy to understand on the website, and when I called back even the person that attend my call, even though he tried to get other offers, he was not pushy. I cannot give my opinion on the service yet, but I really hope that when I need it will be as good as the sale experience. At this moment is all I can contribute to this review.

Nathan was my customer service agent who went over and spoke to me regarding my new Home Warranty policy options and coverages. He was extremely knowledgeable and patient with all of my questions and concerns. The value couldn't be beat and the guaranteed within 24 hours response is a major plus in case something breaks down in order for a service contractor to come to my house. Nathan was extremely helpful with keeping in mind cost and offered me cost incentive options to my policy.

Fred was able to explain to me exactly how my policy work and he also gave me all the options I had. As far as I am concerned there is a place in the world for any business that takes care of its customer after the sales. There is no traffic jam in going the extra mile for a customer and Fred did just that for me. People don't know how much you know until they know how much the person selling a product cares.

My heating system didn't work last winter and I called Select Home Warranty. They found a contractor for me but the contractor didn't contact me or answered my phone. So I called Select Home Warranty again and after several days, they told me they couldn't find an another contractor for me. I finally found a contractor by myself.

The Select Home Warranty process was fast, simple and easy. The staff that took my call was friendly, timely and processed the order along with the confirmation email immediately. I have not had to make a claim to this point but am hoping that process goes just as smooth. A claim submission online is definitely a plus! I would certainly consider recommending this company to clients, friends and family after going through the claim process to verify we are happy with those results as well.

The gentleman I spoke with was very polite and offered great deal and answered all my questions in regards to the new contract. He helped me understand that the contract obligation was not limited if I moved and explained that the warranty could be transferred and or cancelled with prorated pay, which was one of my major concerns. I hope that the service will be just as pleasant. I will give five stars ahead of time and hope for the best.

The initial contact with this company was very brief, but very helpful. The friendly representative was able to get me a better deal than what I originally signed up for and I'm very satisfied with that. I didn't feel like my time was being wasted and the contact was efficient and to the point which I very much appreciate. I look forward to an equally efficient and friendly relationship in the future where a broken down appliance does not equal the end of the world.

I had been getting many phone calls since searching for a home warranty. I had been on the site and was so pleased that you could actually see the different plans so I decided to listen to this guy. I am glad I did because he seemed to really care about helping me as a person and not just another contract. He was very patient with me and found the best offer to meet my needs. Thanks Bruce.

Alan was great. He was professional and knowledgable. He answered my questions about the overall policy coverage and gave specific details on the roof coverage. He explained the pricing and monthly vs one time payment options. I explained I had just paid my property taxes and home insurance and he was able to break the yearly fee into three payments and I still get the two months free. The three month payment option was a great solution for me. Alan also called back when he said he would. He explained that I would received an introduction email and my contract shortly while I was on the phone with him. I was surprised that I received the contract so fast. I actually received it while I was on the phone with him. I deal with a lot of customer service representatives - Alan was very helpful and courteous throughout the process. I will highly recommend Select Home Warranty. Thank you.

Knowing the cost of replacing and fixing household items. This policy will be a good addition to have in our house. This company seems to have very good reviews which made it easier for us to purchase the 5 year policy plan. With the 5 year policy plan we got an extra year free and a lower deductible which made lots of sense for us to purchase a longer plan. I hope we never have to use a plan like this but with a peace of mind that your costs should not get out of control is exactly what we are looking for with a home warranty policy. The selling agent was very knowlegable and made me feel comfortable with purchasing a 5 year plan when I was just going to do a 1 year plan.

I moved into current residence 2 weeks ago. In view of myriad expenses in relocating, it was helpful to have some flexibility in paying premium for warranty. A fixed income can be a challenge. Hopefully, I will not need to impose upon Select very often! The choice selections are appreciated as well, as seniors’ needs differ from those of a young family. Isaac seemed quite knowledgeable about Select’s assorted programs and did not hesitate to suggest what he felt would be most beneficial to his new customer.

We have had Select Home Warranty on our home for the past two years at $509 per year with a copay per service of $75. We felt it was a good value for our money. Our Select Home Warranty agent, Johnathan, explained the benefits of renewing with a 5-year multi-year renewal. We bought the 5-year plan and got an extra year free for a total of six years. By doing so we were able to lock in our annual renewal from years seven and after at $375. Our copay per service was also reduced from $75 to $45. We also like that we can transfer the home warranty when we sell our home or move to another home. We are very pleased.

Good service up front. We really will see when we file a claim. They say we will have no issues! As far as our research went they have the best product and service. Otherwise they gave us the best deal and price around. Now let’s see if they stand true. Thank you for your time. I will update with any issues. No other comments at this time! Have a great day!

I had very bad experience with Select Home Warranty. They do not technician and at end of service you hear, they dont cover that. I paid upfront for 3 years. In beginning with I thought it happens they don't cover something all 2018 What I had 4 to 6 claims. Evey claim with was frastration. Their contractor won’t call, finally when someone arrive you will they dont cover that. I suggest every to buy when buy appliance, you will find good service in there.

I am a Vietnam Vet and appreciate the fine help I received on the phone from one of your salespeople... Jonathan **. Jonathan was knowledgeable and answered all my questions I had about the home warranty plans you offer... I settled on the Platinum Care Plan which will cover my needs... that of peace of mind and financial worries. Thank you again Jonathan & SHW family and God Bless You.

I received a callback with a quote very quickly. Their customer service answered both my calls by email and over the phone within a couple of hours. The pricing and coverage is better than other companies that I received a quote from. It was very easy to set up our home warranty and it is nice to have peace of mind in purchasing our home. It seems like it will also be easy to receive a refund in the case that our home does not close.

The website was very user friendly. I was able to answer most of my own questions and obtain a quote online and then Sam called when I got off work to go over everything. He was very knowledgeable and professional as well as personable. I am an insurance agent so those qualities are important to me. I don't like pushy salesmen and I felt very comfortable talking to Sam. I had a great client experience.

Very pleasant experience signing up for another year of Select Home Warranty. They make the experience very simple. Young man gave me all the options that they had. I decided to go one year at a time. Did not use their service this year, but nice to have a safety blanket for the house. Trying to talk family members into getting this service. Never know when something in the house could fail. Believe I will purchase this every year.

It took 4 calls to your technician to have him come out, I felt he was trying to avoid me. When he did come out with his assistant I had to believe he was being honest but I'm just not sure. He said he would call back but at this date he has not. I have nothing else to add, I'm not sure how I feel about the experience. He said he had 300 more orders to complete. I'm not quite sure if that is believable.

I wasn't sure that my side by side freezer would be cover or I would have to pay extra, but Mr. Daniel ** assure me that it will be cover because it is a side by side freeze that goes with the refrigerator and the refrigerator doesn't have a freezer. Mr. Daniel was very professional and friendly. I hope that I have a good experience with Select Warranty if I have a claim as they promise. I have been with other warranty company that haven't done what they promote. I hope we have a wonderful 14 or 15 months together. The way Mr. Daniel explain the warranty, I am looking forward to it.

I found the whole process to be very smooth and pleasant. I was able to review and make my decisions before contacting a representative. The coverage has all the components I was looking for. I liked the extended warranty for roof leakage and the special I was able to get really added to the overall value. I was looking for a package that offered total coverage for my older house, as the new owner I want to make sure that my investment is well protected.

The experience was Good, the communication was clear, the answers were concise, answered several questions upon callback. Located in the USA, easy to talk to. All I can tell you is that I had a good customer experience and based on the customer experience alone I would recommend giving Select Warranty a fair opportunity do you have your business. I like that the customer care employees are not commission paid employees. Thank you very much.

After a bad experience with a contractor, I contacted SHW to complain about the service. My call was directed to Jeremy who was very attentive and quickly handled the claim. I am very pleased with his resolution.

I had Jonathan ** as a salesperson. He was extremely professional, as well as communicated all the necessary information to be about the plans and costs pretty much to where I only needed to confirm items as I have been in home warranty companies for a very long time. I had never heard of Select, but I feel this is a start of a great vendor/client relationship thanks to Jonathan - look forward to having you as my warranty service.

Great customer service by Adam. He was very thorough and did a great job explaining everything. I purchased the 3-year plan because it was such a good deal. I have had a warranty plan in the past that wouldn't even touch a sump pump repair. Your company did and I am grateful. I had a new sump pump placed in my home in 2014, but it is comforting to know this could be added on. I also have a new water heater, stove, fridge and dishwasher, all installed in 2014. Anyway, I look forward to working with your company.

I started shopping policies because I was not happy with who I have. I found Select Home Warranty online and signed up for a quote. I received a call right away and was walked through the process. Jeff was very helpful! We were able to get more coverage at reduced rate??? I love that they have a local office and the call out fee is $60 with the special. They through is roof leak for free and to add sprinkler/lawn was just a few dollars more.

They were very helpful explaining the program and what I could need. Answered all my questions. Explained very well how a visit can work. Explained the repair and CV replacement process well. Very professional. I look forward to there service. Their coverage is great. The price is amazing compared to other places. It was recommended by a friend. There isn't much more I can say till I use the service. Thank you.

I recently have a very informational conversation with Daniel (A Select Rep) in regards to the policy I choice. There were many options and I feel I got a great deal. The plan will cover all of my needs for the amount of items that the policy covers. I'm looking forward to working with Select but hope to never call them but I am glad they will be there 24/7 just in case I would evet need them.

We just signed up with select home warranty. They were referred by a work colleague. The rep, Zachary ** was very knowledgeable and professional. He provided all the needed info and made it easy to sign up. We are new customers, and we opted for the 3-year plan, that includes 6 additional months and roof coverage. The company offers one and five year plans too, but being that I'm new to home warranty coverage, felt that the 3 year plan took advantage of multi-year discounts without having to lay out what for me would have been an excessive upfront cost. The 5 year plan includes concierge service - which sounds nice but ideally, we wouldn't need to make use of the warranty so much for that to become worth the extra costs.

The initial order process with Select Home Warranty was exceptional. After my initial quote, I was able to speak to my representative, Adam, who explained everything. He was able to offer me a better deal than the one I chose from my online quote, without being a “pushy salesman”. Select Home Warranty was recommended to me by a friend and I would definitely recommend them to family and friends. My experience with Select Home Warranty so far has been great.

I went with this company because they worked with me on month to month. The company I was with stopped repairing half the things I had covered and stopped with replacement. I am on a fixed income and couldn't afford to replace appliances. Hopefully this won't happen but nice to be prepared. I would recommend this company to my friends.

Rep was great answering all my questions. I was a little disappointed when I contacted about a concern I had on my property. Not to only here my account was still not activated. After of 3 weeks of being here. I would like some assistance with this still. Please have someone contact immediately. I do have some concerns that do need to be addressed. As soon as possible. Other than that. The rep that set me up. I thought she was very friendly and was great answering all my questions.

Had a problem with circuit box, contractor out on time. Found issue and fixed it. Found it was also responsible for the problem we had with microwave unit. The folks were very nice and respectful. The replacement that was put in seems to be of a decent quality. We found it very helpful to know what was the cause of the microwave failure really was. We thanked the Workman for his service and he left the house in good order. Thank you.

Good value and protection appears to be comprehensive. The ability to add sewer and well pump coverage was important to me. Richard provided me an excellent offer with a reduced co-payment plan. He was very professional. I am in the process of selling my home and feel this Select Plan will help expedite the sale. I compared lots of reviews and plans online and Select appeared to be the best offer for me. I have not made any claims so I cannot comment on the ease of doing so.

Adam ** Did an amazing job. I contacted him and was able to purchase what I needed immediately. I had requested a quote online first so was given a discount which is always appreciated. He even offered additional discounts if I signed up for another year. Just having the warrant with this company gives me immeasurable security and less stress. Adam was very knowledgeable of your products, courteous, and friendly! It is a pleasure doing business with you!

I spoke with Select Home Warranty. The Representative was knowledgeable and courteous! Covers all major appliances...even covers my hot tub! Great coverage at an affordable monthly rate. Service call fees are reasonable. I have used other home warranty companies and was disappointed by the quality of work I received. Plus much higher cost. All my questions and concerns were addressed with very useful information. I feel I made a wise decision. Highly recommend Select Home Warranty.

On phone wait times never less than 10 mins. So I also did a claim request online. That got me faster service. A denial that co does not deal with leaks in Air Conditioner system. I told them it is a refrigerator, they then promptly denied it. They advised me to find my own tech to diagnose prob & maybe they would reimburse. No Supervisor available, endless wait on phone to Cancel this policy. STAY AWAY FROM THIS COMPANY. ZERO STAR IS WHAT THEY DESERVE.

My friend referred me to your services and I had no idea that that this concept existed. Our customer service rep was very helpful and knowledgeable and we are very excited to have taken part in this program. Our appliances are older now and we weren’t sure if we were going to buy new ones or extend warranty. This is a much more affordable option. We have peace of mind now knowing that we will not be bludgeoned by appliance repair companies.

Daniel was very informative in explaining how the warranty works. He settled my mind about a lot of insecurities going into this program. I feel a lot more confident as this is my first home purchase. I hope I don't have any breakdowns of the appliances or plumbing in the house but I have more confidence now that I have purchased this service. The great customer service and the five star rating also is a plus.

The website was easy to use. The pricing was very reasonable and lower than other comparable home warranty providers. There were multiple discounts made available to lower the cost and to extend the warranty time period. Customer service followed up with a call immediately and confirmed my coverage. I received my plan documents almost immediately upon confirmation. I'm very satisfied with the initial experience. I would highly recommend Select Home Warranty to other home owners.

After looking at several different companies, I chose Select after reviewing all that was offered and the good customer service I received. The agent I spoke with was very informative and easily explained all the services offered, and the discounts and promotions that were available at the time of my purchase. Recently, I suggested and gave the phone number of this company to my daughter and several of my associates. I was impressed that this company is a leader in the home warranty industry, and provides a service network that is second to none. Select Home Warranty helps to manage the high costs of home repairs.

Great price and extra months a big plus. I have yet to experience and claim but your plan promises many servicers in our area and I expect that we will get quick, competent response should we have a failure of any of our appliances. Garage door opener is definitely another plus. Our door opener is 22 years old and still working but it doesn't matter because this plan doesn't place any restrictions on age or condition of the items covered. The deductible also is less than other plans that I researched. I would definitely recommend to our friends and acquaintances.

I have called 3 times and they keep saying it's under review and will get back to me in 24 to 48 hours. Then after a frustrating phone call with them they then tell me it is 24 to 48 business hours... That's ridiculous. Now they are telling me the parts will not be covered. It's clearly covered according to my policy. Don't even consider buying a policy from them

Called in on January 9, 2019 to report my furnace had stopped working. I was desperate because it has been cold here in Michigan the last few days, so I called around to some other companies. Didn't really care what the cost would be. I needed heat. Found a company that would come out the same day. I looked for the email that Select Home Warranty usually sends out once they have found a contractor (I was still going to use their contractor if he could come the same day) and never saw it. The next day no email. Never heard back from Select Home Warranty. Called back Saturday January 12, 2019 just to see what happen and the rep told me that my claim was blank other than a issue with my furnace. Then he told me, "Get a pen and paper and I will give you the contractor info." He actually told me that some people wait three days with no heat for Select to get them a contractor.

Policy #: **. Claim #: **. As the policyholder, I am very disappointed that a local business in my area is having to experience this issue with you. It concerns me that as the Warranty Company that I selected, you are demonstrating such terrible customer servicing. I have also called and spoken to your representatives whom do not speak very good English and are very difficult to understand. They have informed me that Above All Sprinklers, Inc. has not provided you with the necessary information. All the documents attached here seem to be 100% compliant with your requests. Why has this company not been paid for their services completed on September 4, 2018?

Great customer services, good communication and excellent skills to find solutions that better fit the customer needs. Great payment options and deductibles. I will recommend this services to my friends, colleges and my fellow veterans. I feel happy with the deal.

Abraham was very helpful in getting me set up and answering my questions. He was very nice and went above and beyond. He took his time to help and I did not feel rushed into making a decision. He had good manners. Yes would recommend this company to my family based on what I have experienced. I feel like I will have the coverage I need for my new home. Me and my husband are recently married and were looking for coverage and I filled out an estimate and was called within just a few minutes. The rates were within my budget.

After some negotiating back and forth I am extremely happy with the price and coverages that are included in my policy. I give a 4 star rating right now because I have not had to file a claim. I reserve my final customer service rating until we worked together on a claim. There is no way for me to evaluate the claim process until that time. I am interested to see who the contractors are in my home location.

I had a very good first call with Select Home Warranty. My sales rep made the purchase of my home warranty very easy. He took the time to answer my questions and explain the product. I still need to wait the 30 days to have peace of mind, but very satisfied with my decision to go with Select. The value and peace of mind for the services are well worth it. Very happy with the service and would definitely recommend to family and friends.

I am well pleased with Select Home Warranty and their service. They were very prompt and all contact was pleasant. All technicians were courteous. All customer service people were very polite. I will recommend them to everyone I know looking for home warranty service. I was skeptical at first but now I am sold on their service. I think it is a very good value and the coverage is very good. The service fee is fair.

SHW Representative was responsive and helpful during sign-up process. I looked at multiple home warranty companies and settled on Select Home Warranty because of its coverage, value, and the responsiveness of the representative throughout the sign up process. The coverage seems complete and the service providers plentiful in my area. I have already recommended SHW to others and will continue to do so. New contract holders should consider multiple year plans to lengthen their coverage and lower their average annual cost. I expect to continue to be very satisfied with Select Home Warranty and their warranty plan. Although a homeowner for nearly forty years, I have never before opted for a home warranty. The product and the service at SHW convinced me to buy this warranty.

I had a compressor go bad on my refrigerator. The technician reported, but Select decided to denied my claim b/c the seal was bad. It was not. This was a poor excuse not to fix my unit. Select has found some BS reason to deny every claim I have submitted. It is ridiculous to pay for a home warranty and $60 service fee and be told you're not covered. AHS would never had treated me this way.

Jonathan ** was courteous, patient and understanding of customer like me who needs a lot of answers to my many questions. He seemed knowledgeable of the nature of the business. However, this is my first time enrolled in a warranty program hard to give my positive input. The reason I was willing to try because Jonathan is convincing and helpful. He is obviously not out there to gouge seniors. He is more than happy to negotiate whatever financial resource I have and happy with my decision.

New warranty purchased January 8, 2019 for second home. Once we got to the correct department, the Sales department, Mark ** was very helpful. We called about this home warranty, but ended up taking a multiple home policy. He explained the options and transferability of the policy. This evaluation is based on that call and not earlier calls. Our hope is that the service calls in the future are handled as well. We have used other home warranty companies and hope Select is easier to work with. So far so good.

We're buying an existing home and wanted the security of a Home Warranty Policy. We've spoken to three companies and were most impressed with the thoroughness of the sale rep's explanation of the policy and as we raised questions, he did a very good job of telling us about other options that might give us the coverage we needed. When we told him we'd like to think about it, he was not "pushy" but nicely asked if he could follow up the following day. Much different than the competition!

My rep Daniel was friendly and helped me to get additional savings. Signing up was easy and affordable. Not sure how service is yet but Select was rated number one by a top review website for home warranties (not a paid for ad but an independent site). I researched quite a bit before purchasing and feel very confident with my decision. The policy I chose covers everything I was looking for and then some. I have already started to refer Select Home Warranty!

I bought a warranty for my friend/client and the process went very smoothly. The pricing was very attractive compared to other companies I've used in the past for my business and I am very excited at the prospect of using your company for all my future real estate deals. Although I have not heard of the company so I don't have first hand experience, the service that I received this morning was mighty impressive and I look forward to continued service down the road.

I am a new customer and I just signed up with Select Home Warranty. They had the best price and were tough to beat. I could not find any other competitors who could offer a better price. The service call price and roof protection are great deals that very few others can match. I look forward to many years of doing business with Select Home Warranty. Their policies are transferrable with no extra costs and you can cancel then at any time are be refunded the prorated difference. This sealed the deal for me! No risk!

I requested a quote and Kevin ** reached out to me within 2 minutes. He was very knowledgeable about the services. He was very nice. I think he did a tremendous job. We need more customer service reps like him. The process of purchasing the warranty was super easy. I didn't have to jump through hoops. I'm looking forward to having a great customer relationship with Select Home Warranty. My husband and I are truly grateful to be buyer of Select Home Warranty. I will be sure to recommend my friends and family.

Updated on 01/16/2019: HVAC was behaving abnormally. I called Select Home Warranty to send someone out. They sent someone that was UNLICENSED, Unequipped and came in a TAXI! The individual from "Heat and Air Express" was using every effort in his body to talk normally. It appeared he was under the influence of something. He did not bring any gauges, any tools or even a ladder. It was snowing and icy outside, He had muddy boots on and now my carpet needs CARPET CLEANING! He did not wipe his shoes or take them off when he came inside! Mud all over the floor and carpet!!!

Select Home Warranty has been an awesome part of making sure we get settled in our home. We bought an older home and were not sure what issues we might have. They have been very prompt and fair in our claim about our garbage disposal. Filing a claim at the website was easy and I got a call from customer service almost immediately. I was surprised how fast the issue was resolved and customer service was great at helping me through the process.

We spent New Year's Eve sorting out a Home Warranty for peace of mind on our rental house in Florida. Bruce was helpful and not pushy. Managed to get a good value plan we believe. He explained the coverage clearly and the service fees etc. We have not had to use the plan as yet but the experience so far has been great. I'm confident that this will be no problem and we don't have to worry about sudden large costs when we are so far away.

I just today signed up for the Platinum level home warranty plan. I had done extensive research of several different companies and had narrowed my choice but still wasn't sure which one to choose. After talking with "Adam" the rep I was convinced that their company was the one for me. Good price and coverage options but best of all, Adam was so very, very helpful, kind and knowledgable. If I ever have a need for service I hope it's as positive an experience as my signing up was.

I spoke with the customer service rep today and he was very helpful. My experience with Select Home Warranty has been great so far and I am happy I signed up for a home warranty. I signed up with a different warranty company last year and was not happy with the service I received. I will most definitely recommend Select Home Warranty to family and friends who are in need of a reputable home warranty service. Once again I look forward to a long term partnership with this company.

I did a significant amount of online research to identify the best options in home warranties, and after getting quotes from 3 selected Select Home Warranty with the assistance of Bruce **. Bruce was extremely helpful in talking me through the plan options and getting us set up in just a few minutes. We have exactly what we needed including a couple of special additions including Well Pump coverage. Great job, Bruce and Select! We will plan to use you again when we purchase our next home!

This is for my home located at **. I just moved from there to Washington State and plan on renting it out. I don't want to have worry about repairs while I living 1200 miles away. I did use another home warranty company in the past and their customer service was super slow. Your system seemed to be a little better for me to access. If your service is good, I may recommend it to my friends and family.

This service request for home repair was submitted last year on December 11, 2018 and I just received approval from the Select Home Warranty company on 1/9/19 regarding my Claim request #**. The response time was almost 1 month which is awful. Select Home Warranty states that they typically respond and approve requests within 48 hrs. It is unfortunate that this warranty is not able to meet their own stated requirements. This was not the first dissatisfied experience with Select Home Warranty.

Sam ** is an asset to your company. Has excellent speaking skills; very professional. Took the time to answer all my questions. Explained the policy precisely before I made my decision on purchasing the warranty policy. Listen to me as a consumer to what I was comparing from a previous policy, and what this new policy would cover the needs I was looking for without paying outlandish prices. I have recommended Sam ** and this company.

Mark ** was very helpful. He apologized for the delay I had getting through and worked to help look at the best angle for our homes. He also checked area contractors for us on both homes. There was a typo on the contract and when I called back it was handled quickly. We have not had a claim yet, so can’t comment from that experience yet. I am hoping that claims are taken care of so quickly.

I was just calling to get my policy details since they were never sent. I have not had a claim or other interaction with the company, so can't really review based on that, but the rep was helpful in getting the information over. It would have been good to get the info when I signed up initially instead of having to call in. So can only review based on the one interaction, which was fine with me.

Unstopping Kitchen Sink Drain Line - The claim was submitted on Monday this week and I had to call Tuesday night around 8:30pm to find out if a tech was assigned and the man said one had been and gave me the firm name and phone number. I was told that I would receive an email with that information but never did. Today I tried to call Handy Man Maintenance but the phone number given was disconnected. I had to call a plumber myself and get him out to the house to unstop the drain. Meanwhile we could not wash dishes or clean up the kitchen, but had to use the lavatory in the powder room to wash cups, coffee pot, bowls, plates and silver for three and a half days.

Bruce was very friendly - he was proficient and did not take up a lot of my time. Bruce made me aware of several payment options that would be best for me and wanted to ensure that I understood all the benefits. Great job! I look forward to excellent service with Select this next year and hope that it is something that I continue on year over year. The startup discounts were much appreciated and the options to add additional coverage are very inexpensive.

Adam was quite patient in explaining the payment options. Did give me the insurance coverage in a clear manner. I will definitely recommend your company to my friends. I know that they will feel secured with having your home warranty coverage. Your company is rated as the second best in home warranty companies. But comparing your company with the best rated firm, I believe that your warranty coverage is more inclusive for the price. Again, I will recommend your company to my neighbors, friends and relatives.

I recently purchased a Home Warranty policy through Richard ** to cover our house and pool repairs in Arizona. Richard demonstrated both exemplary professionalism and courtesy during the contact phone call and email correspondence. The response time for contact emails and the policy itself was immediate. The service fee is much lower than the warranty I previously had, as is the annual rate. The multi-year option offers a significant discount also. I would definitely recommend this policy to others looking for a home warranty.

Had such a wonderful experience getting all my questions answered before purchasing. Now I have peace of mind when it comes to my house since this covers more than any other competitor that I was comparing it to. I will definitely recommend this to a friend in the future. I was happy to read other positive reviews as it's rare to find an insurance company that people are actually happy with. I worked with Sam so kudos to him.

In all honesty, any of my comments on the plan and price will be conditional on reviewing the policy, which I should receive shortly. The salesperson was helpful, answering all of my questions. Though he was doing his job of trying to sell the product, he did not attempt high pressure tactics to push me into a sale. I was very happy with the price and coverage as compared to the coverage I've had with another company for about ten years. Rates and deductible were both lower and coverage is broader. I am looking forward to reviewing the written policy, but at this point I am very happy with both the salesperson and the program.

We bought a warranty for our home that we purchased in August 2018. Our first claim was in October when we realized our downstairs hot water heater was not working. Called Select Home Warranty and they said they would send a contractor to check it out. The plumber came in about a week. He found the issue and informed us we had to pay $125 dollar service call fee. We never heard back from the plumber or Select Home. Waited a few weeks thinking something would be done. Never heard from them again. Made another claim. Another plumber came to evaluate and demanded another $125 dollar fee, which we paid of course.

I purchased a warranty with Select home warranty. Got upsold to include my tile roof. I live in Florida. Was told any leaks would be covered. I filed a claim for a leak in my laundry room ceiling. Roofer came out and explained where it was leaking. Tile on the roof is for decorative purpose only according to the roofer. Select Home Warranty denied my claim after it took over 3 weeks to get someone to check out the problem. Why insure me and take my money if you are not going to repair my roof. Seems like a scam! I should be reimbursed my monthly premiums. They just don't care. I guess this is how they make a profit, by scamming innocent consumers.

I am very unhappy with the service Select has provided. First of all I was never informed that my claim had been denied. No one contacted me. I had to call in. I would not recommend this company. They try everything not to approve your claim and I paid in full for the warranty for the year. Second of all I was spoken to very rudely by their service reps. Please be warned. Do not purchase this warranty.

This company is a total scam. They had no technician or subcontractors who agree to work with them. I had several problems and every time I call them, their phone agents have no clue. They take your information and provide no answer. My dishwasher was broken, I called them and filed a claim. (After several attempt phone calls). No one of the assigned subcontractor accepted to come and all of them said this is a ** company and does not pay them. I called them again and offered to find a subcontractor, they said no. My dishwasher stayed broken for several weeks and I had to finally buy a new one on my own. SHW could not find a subcontractor and refused to let me find one. I called them and said I had to buy new one. After lots and lots of calls they agreed to pay me $100. (I paid $800 for the new dishwasher).

I made payment earlier today in order to have home warranty under the platinum rate, monthly. I received an email from an "Adam" to call a number and verify I wanted to proceed with the services. I called the number and a rep informed me I should pay the yearly rate in order to save money (Which was never the issue). I explained my home warranty with American Shield ended on the last day of December and I wanted to try Select Home Warranty because of the 5-star review. I explained monthly more as a trial run. The man/representative started talking to me rudely and condescendingly, all while reminding me the call was being recorded. This rep needs to be fired. Been awhile since I've been spoken to in this manner.

Have had Select Home Warranty for 9 month and made 3 claims. The air conditioner took over one month to get repaired, had to pay for the total repairs and then send in for reimbursement. Took over 15 calls and finally got a supervisor to get this one resolved. Repair of the ice maker has been over one month, and Select Home Warranty has not notified the repair company they can make the repairs needed work down on a faucet for the shower, it is been 23 days and they have not been able to get a plumber. They say they have assigned it to three plumbing companies. The first one never returned a call. The second one never received work order from Select Home Warranty even though Select Home Warranty told me 4 times they sent it. The last time saying that they had talked to plumber and were faxing the work order. Nothing. We are all taking showers out of one shower.

I sent receipts to Select Home on 14 Nov 2018, received and returned claim form on 27 Nov 2018. This is 7 Jan 2019. I just called them to find out the status of my reimbursement check; they need 1 to 2 more weeks. An additional 2 weeks would put it at 39 working days to get a reimbursement check.

They don't respond on email. You don't get contractor on time, when you need them. They don't reimburse the claim. Select Home is a fraud. Stay away from them. This was my second year with Select Home. My experience was good when it comes to very, very small items (anything which covers in service fees). The reason person takes insurance is to deal with bigger expenses. My gas blower motor needed replacement and I called up Select Home to send the contractor to fix it. They gave me the contractor number, so far so good.

This warranty service is by far the most useless, I not only wasted my money on this but more importantly the time I spent on the claims and the follow up to get the repair companies. Latest is a sprinkler repair claim I raised more than 2 months ago. Every time I call Select Home Warranty for status on when I can expect someone to come to repair, they say they will expedite but that never happens.

My convection oven quit working so I submitted a claim. Select sent out a company and the technician did not even turn my oven on to see if it was working, he submitted the claim to Select. I was asked to submit photos and the model and serial number. Along with submitting these items I also sent out a photocopy of the receipt and amount and date of purchase of the oven. The oven was purchased in 2016 and is in great shape (minus the convection oven). Select claims they cannot get the part to repair the oven and is only willing to give me $125.00 for the cost of the part (that they cannot get) instead of replacing the oven. Why bother purchasing a convection oven if I cannot use it. I have made several attempts to rectify this and they are standing firm on only a repair cost which is the cheaper of the two.

I was with this company for only 6 months and submitted a claim for a washer. It took weeks to get a technician out and when they came out they needed to order a part and took several weeks to get approval, which was denied. They offered a partial reimbursement check for a small portion of the repair of $155, but sent a letter for me to sign stating they would give $125, I called and requested them change it to what they told me they would give. They stated they would check with a supervisor and call back, that was 3 weeks ago, never called back so I just signed the one they sent for $125 and when I called back they told me since I signed the one that stated $125 they can no longer give me the $155 they promised.

The sales representative Tracey ** was very helpful. He took the time to explain how the program worked and answered all of my questions. Mr. ** provided me with payment options that helped to increase the value of coverage provided by Select Home Warranty. He did not push me into a decision, but gave me all of the information I needed to make an informed decision. I asked to have the contract emailed so that my husband and I could take the time to review before making a final decision and he granted my request. I hope I do not have to utilize the services for some time to come, however, I feel safe knowing that we have something in place to help us when the time comes.

Kevin was extremely helpful and kind. I was currently enrolled with a different company and was extremely disappointed in the service. He got me a better rate and helped answer all my questions in one phone call. I look forward to keeping my home safe with this company. the customer service I have received so far has been amazing. Do yourself a favor and call and get more info to protect your home at a great rate.

I was extremely satisfied with my experience with Select Home Warranty. After I requested a quote on the website, I was contacted immediately by phone and email. The representative who assisted me answered all my questions about my coverage in a helpful manner. He was prompt in his response when I left him a voicemail message yesterday evening and called me the next morning. He was patient and respectful. The website was very informative, clear and uncomplicated. I will most definitely recommend Select Home Warranty to others.

Just started with you as of last night. When looking over the contact I notice you have my address incorrect. You show it as Midway Ave instead of Sidway Ave. I am looking forward in knowing that I will have coverage if I need it in the future. Thank you.

Jonathan was a pro in servicing me today. Only yesterday I cancelled our Select plan because we received an offer to purchase our home later this summer. Then today, I called to see if it was too late to cancel. Jonathan explained that it was, but that we could start a new contract at the same rate. He then offered a special plan to pay a yearly rate, thus saving a hundred dollars and receive 14 months service. I am thrilled.

Great sales rep. Hoping to see that this policy is also great. On several homes we'll try this and see how we do. Would also like to add the sales rep was very informative and explained the terms of the contract. Currently had American Shield insurance for least 10 years. I am not satisfied with them. American Home Shield takes too long to answer their calls and also their service is not a one-day service and the whistle their service fee is $75.

I placed a call for service which is a plumbing issue and needs immediate attention. I called and went online and submitted an email. To the email there was no response at all, not even an automated response. The phone call took about 5 minutes on hold, not bad, I was given a claim number, told her it was a plumbing clog, backing up into my utility sink. I am still waiting for an email to schedule an appointment.

I got everything covered in my home, even the appliances in my mother-in-law rooms. I am very comfortable with the price and reputation! So far nothing has needed service but I know not to take chances on "good luck". When I bought my home I had a low ranked service provided by the seller. 3 months later, the air conditioner failed in peak heat (105-115 degrees F) and it took the other guys 6 weeks to find the part and get the AC back in service.

Purchasing plan from Bruce ** was easy and informative. Many options were given without being pushy. He went over all points of the plan and reassured me I could cancel if I wasn’t satisfied. He checked to make sure I received an email from him with contact information. The phone call did not take a large amount of time. It was an easy process. I hope the coverage is as expansive and reliable as stated.

Fred ** was knowledgeable regarding all aspects of the Select Insurance program. He was professional throughout the call - and offered to personally be available for any questions regarding future claims and policy questions. Fred's followup was timely and on schedule. Both my wife and I attended the conference call and had all of our questions answered in less than 30 minutes. We have not received our policy documents and order number as of today - probably a holiday paperwork issue? Thanks.

Sam was persistent, without being a pest and provided me with the deal I was looking for. He was clear when explaining the options, as well as what my deal would be. He was patient in answering my questions, and also courteous when I mentioned my preferences.