Select Home Warranty Reviews

Very pleasant conversation with Sol **, Sol ** was very helpful and courteous. Sol ** explained the coverage in precise, concise, language and no hard sale. Sol Banon was very knowledgeable and answered my questions with ease. Sol ** is to be commended for his professional demeanor. I chose this company because of the excellent online reviews they received. The recommendations were helpful and stated the reasons for their choosing the service. The yearly awards also made it appear to be a great company.

The rep was very helpful and answered all of my questions. I hope to have a great relationship with Select Home if I should need to file a claim. As a Senior I found the discounts and final cost of the warranty to be very reasonable. The rep was very thorough when suggesting the best value warranty for my needs. I hope to recommend Select Home Warranty to friends and family over the course of the contract term and with additional experience as claims might be needed.

They use an Indian call center, have decent enough service, and you get what you pay for. The seller purchased our warranty so we didn't have much say in it. They obviously went the cheapest route, so we have crap coverage. Well, not really, since septic isn't covered. But yeah, the base plan is pretty basic. Duh. Perhaps that may work for some, but as a brand-new homeowner, I'd of liked to have had more coverage. Read the fine print and you'll be fine! ;)

I called today to purchase a home warranty and Nathan ** was very helpful. He explained all my questions. This is my first policy of this type to buy. He also made sure that he told me of all the discounts that I would qualify for receiving.

Checked out the Select Home Warranty website to review plans and had an agent call me immediately. The agent Fred was very professional, informative and helpful. Fred worked hard to get me the best deal possible and explained all of the benefits with the plan I chose. I would definitely recommend checking into in order to protect you and your home from major expenses caused by normal wear and tear. The agent advised that a technician sent out quickly to fix the issue on hand.

Daniel ** did a great job helping me get my home warranty squared away. He walked me through all of the options and made sure I was getting the best deal possible. He took the time to explain everything to me as well. He was patient and thorough. He reassured me I can cancel at any time if I am unhappy. If you need a home warranty, make sure you call and ask to speak with Daniel **. Thank you again Daniel **!

Abraham ** was beyond Excellent. This is the First home I have bought. He saved me money but more than that he gave me a great Peace of Mind. I am a Veteran and a Senior and Disabled. Not having to worry about my Home is a huge weight lifted off of my mind. He was understanding and knowledgeable in areas I am not. He is to be commended for a Job well done. I will recommend him and your company to anyone I know that is looking to get quality Homeowners Insurance.

Rep was very helpful and was able to answer all my question. He was also able to give me the best deal possible and explained all the add on options. He was very professional and knowledgeable of the product. We were able to come up with the best plan for me and my family to help protect us from appliance breakdowns. I would recommend this product to other friends and family. When comparing prices to other companies Select Warranty provided the lowest price.

Richard was very helpful in explaining my options and coverage. He was knowledgeable and guided me through the process. I was looking for a company that was affordable and had a very good track record for excellence. I like that Select Home Warranty has been rated very high for the last few years. I'm looking forward to a very positive experience with Select Home Warranty. Also, want to say Thank You to Richard for all your help!!

I needed to my fridge looked at because it was making a weird noise. You sent A&S appliance company to come look at it. They found the problem right away, and told us what it needed. Then they said they would report the problem to you, and you would call or email us in 2 or 3 days. You approved to get it fixed and email me the next day. Thank you so much for being so quick to get in touch with me.

I recently had my furnace break and an original subcontractor was assigned by Select Home. The original subcontractor who was assigned didn't want to complete the work. I contacted Select Home and was treated with excellent customer service and a new subcontractor was assigned. My customer service representative was very apologetic about the behavior of the first subcontractor and quickly had my account reassigned. The whole process from assignment to my claim being approved only took a few days. Thanks Select Home for being there.

Alan the agent was awesome with the warranty presentation to me. At this time I'm waiting on the warranty policy. Thanks Alan. GOOD JOB. Alan also informed me of the three years extended Select warranty. I will continue to look at this promotion. Again thanks to Alan. Job well done. At this time I will be waiting on the Home Select Warranty for I can review it. On the three year extended warranty I have being given extra time to consider. Thank you.

Not happy with Select Warranty since their service is slow and do not take care of the problem. They promise but do not deliver. This is one of the worst warranty service I have ever. They promise but do not deliver. This is one of the worst warranty service I have ever encountered. Hope they improve their service. The call got dropped and they did not call back and that shows the interest they have in the customer encountered. Hope they improve their service. The call got dropped and they did not call back and that shows the interest they have in the customer.

Great prices and deeper discounts after talking with Abraham. Best prices for coverage and lowest service charge around. Answered all of our questions and made it easy to make a choice. Great monthly rate. After signing up we still got more discounts and savings. I would highly recommend this home warranty company. The price got even more reasonable after we signed up. We are getting an additional $100 off the price. Great price for a service call. Almost half off as compared to most home warranties.

Very friendly and informative assistance! Greatly satisfied with the service. I am glad that I end up with 5-year warranty plus one year free service. I'd like very much to introduce this company to my friends down the road if I continue to have positive experiences. My house used to be insured with TotalProtect, yet its constant change of policies finally gave rise to anxieties and bad feelings. It is my sincere hope that my future experience will be good.

I placed a claim on 1/16/19 when my heat went out. On 1/17/19 a contractor was assigned and I was told I would get a call to make an appointment within 24 hours. I did not receive a call. On 1/18/19 I called the company (Greenhow Home Services) as instructed and left a message. I did not receive a return call. I called again on 1/19/19; it was cold and my heat was out. Still no return call.

Just signed up as new customer. Account representative (Sol) was polite and informative as well as being very patient. He provided me with his name and extension number if I had any question. Company was recommended by a friend who thought highly of you. I hope I have the same results.

Worked with Bruce who gave me a very good deal over what I had with Sears. I haven't had to file a claim yet so I can't speak to that part of the service but Bruce was very knowledgeable and worked to get me a few extra discounts. May have been a little upselling for a longer coverage period (with option to cancel any time) but knocked 25% of total and about 40% of the service fee. Spent more than initially planned but we'll see how it goes.

I am not sure of the agent's name, he was very cordial and very informative, I did not have any problems with him at all, if my experience with the company goes as well as it did with him, this will be a good relationship. I will be offering this service as an additional option to my renters that are in my rental houses. If everything goes well with your company, I will refer friends and family to you.

I received great customer service from the moment I contacted this company. Sam ** answered all my questions and called me back at my convenience to follow up. The coverage that I selected is just what we need and the cost is worth the peace of mind for us and for prospective buyers. We received our contract in a timely manner and receiving 2 free months is a bonus we had not anticipated. It's hard to find a company that will go out of its way to provide quality customer care but Select Home Warranty seems to o just that.

I just signed up for their service online via the website. Jonathan was quiet, polite, a bit hurried, but offered to split my yearly payment in half. I had originally opted for monthly payments. So that is why I gave 4 stars for now. I hope in the future, I am able to give 5 stars for when I actually call and need them. I have read the reviews and a lot of people seem to believe that the "5" star ratings are bogus. As a consumer you take a risk and have to hope for the best.

Alan answered all the questions I had regarding Warranty. Alan pointed out the differences and advantage of going with Select compare to other companies. Company provides competitive pricing and service. Hoping to have positive experience with the warranty company. Great customer service and would recommend company to friends.

I had a very knowledgeable salesperson call me immediately upon asking for a quote. The quote seems very fair, so I'm going to try this out. Jeff ** is the name of the man I spoke with. They cover everything I need covered, and the roof coverage is new, have never heard of that before. I think it's fantastic.

Daniel was nice to deal with. He gave me a number of options to help me try to save money, and let me know where he thought I might not benefit from a coverage. He was never pushy, and documents were sent immediately as promised. Overall a good experience, and a good price compared to other companies. Annual fee and service call fees were lower than competition. He quickly corrected an issue where the contract didn't reflect something I was told during our conversation.

The customer service representative was very helpful today. The phone call wasn't long and drawn out. He answered my questions, and got me the best deal that he could. He also provided me with different options for payment. I was also able to make additions to the contract for an additional cost to me. I was very satisfied with his knowledge of the services provided by Select Home Warranty. I purchased the Platinum Package and added my spa for less money per month and the deductible is also less than my current home warranty which will expire in nine days.

Mr. Bruce ** was very helpful in explaining your home warranty service. Very polite, made my choice easy. One thing that most people do not want is a person that is too pushy. Bruce answered all my questions in a way that helped me make the decision to choose your company.

Bruce ** was helpful and kind and spoke with knowledge and customer service is helpful and I’m glad you cover water sprinklers systems and roof that was a complete plus and when Bruce told me that and all the promotions I was happy but could not pay a big chunk because I have two kids in college but thank you for everything. And I will recommend family on your promotions and the roof also. And I was pleased that Bruce told me I will have a tech the same day.

I called on Dec 24, 2018 for service. I was told on several call to get my own repair person and I would be reimburse for what I have to pay out of pocket. I did not get service until I reached out to Sears to come out to repair my dryer on Jan 16, 2019, I then email the invoice to SHW, and now I'm being told I only get a $150.00 in refund. My total is $288.70. Now I'm being told this company don't pay for labor charges.

Jonathan was knowledgeable, courteous and helpful in all regard and specifically about the various contracts available. He helped to guide us in choosing the right plan for our budget and needs. Jonathan offered information concerning extended contracts and the many benefits associated with the different contracts. He took his time to explain in detail the benefits of each package and offered extra helpful information in helping us to make a decision about a home warrant. Thank you, Jonathan for taking the time to help us so well.

Bruce ** was very helpful and informative. You guys are a 10. AHS is terrible and it was refreshing to have a cognitive conversation with the customer service representative. There was zero wait time on calls. Thank you.

Sump Pump Call - Sent out local tech who was timely and efficient. Fixed my issue on the first call. They were will to assist and get me to where we wanted to be with the process. The tech was nice and assisted above and beyond what was asked. The overall SHW service beats my former warranty company and is perfect for what my family needs. I would definitely recommend them to anyone in the market for warranty service- can't beat the cost/value.

I was searching for a good home warranty to replace one I already had that was not meeting all of my needs. Select Home Warranty not only a perfect package for me, but the cost was less then I was paying with the other warranty company, they answered all of my questions, and have been very easy to work with. I would recommend them to anyone looking for a good home warranty program. They have many different options, at affordable prices, excellent reviews and are very responsive. I have not had to actually use their services yet, but I feel like it will go smoothly if and when that time comes. Thank you Select Home for helping me and the excellent service you have provided for me and my home. Being a first time home owner, this was very important issue for me!

This was our first claim. There were a few bumps figuring out exactly how to proceed. We did not have the contact numbers handy when our freezer full of food failed. However, once we made contact, service was swift & professional. We explained the situation and they were quick to get right on it. I recommend getting all contact information before you need them. Overall it was a very smooth experience. We have no regrets.

The person I talked to was very informative and didn't seem too pushy. All other companies I talked to were more worried getting me to the payment stage than they were about answering questions/concerns. I received all the answers I was needed and more.

On 1/16/19 I called the claims department to report that my kitchen floor was flooding every time I used my washer. They emailed me with Van Franey Plumbing as a plumber and told me to allow 12 hours for the plumber to contact me. He never did. I found out they are out of Fort Myers and Cape Coral and I'm in Port Charlotte. On 1/17/19 they emailed me Ryan's Plumbing LLC. I waited 12 hours per the email and contacted Ryan's Plumbing, they said they were located in Sarasota and do not to Port Charlotte. I called Select again on 1/18/19 to let them know Ryan's Plumbing LLC does come down to Port Charlotte. They emailed me again on 1/21/19 with Warrem Plumbing. On 1/22/19, Select emailed me again with Warrem Plumbing as the plumber. I called Select and told them Warrem Plumbing never contacted me. Select called me back and told me Warrem was booked up and wouldn't be able to take me as a customer.

Overall my expirence with SHW has not been good. Claims are submitted, and if they are denied you are not informed until you call back to check on the status. Depending on what is described to a customer service agent, they may decide it sounds like the issue with the appliance isn't covered so they won't send anyone out. If I'm already paying for the service call, I should at least be able to have someone come out to verify that the issue isn't covered and give me a quote. Customer service is basically non-existent. I've been bounced around several times to different agents until I was finally transferred to a manager after 2hrs. I've also been given the auto call back when an agent is free, only to never be called back. I've had other home warranty companies with past homes, and never had an issue with them. I can not recommend Select and will not use them in the future.

I read the fine print about the contract and told them I did not qualify because I did not have repair records on my air conditioner. They agreed to waive that requirement. I had an extended conversation making sure I understood exactly what that meant. When I made a claim several months later they failed to pay the claim because I didn't have service records. They just plain lied. I discovered they record their conversations and asked them to listen. I knew the conversation would vindicate me because I had taken copious notes. They then lied and said they listened when they clearly had not. I tried to use them twice and both times they had excuses not to pay. I wouldn't use this company unless you just like throwing away money.

DO NOT WASTE YOUR HARD EARNED $ WITH THIS JOKE OF A COMPANY... You will be on hold for long periods of time to submit or follow up on a claim. When you finally speak to a person they are working in an offshore Call Center and barely speak English. The contractors that have shown up at my home do not look reputable at all. They are been in their own personal vehicles, not work vehicles, do not answer the phone when you call them and are completely unprepared and unprofessional when they arrive. I am afraid to be home alone with anyone they have sent out so far.

I informed the salesperson that I was switching to Select Home Warranty from another company, with no lapse in coverage. According to the contract, the waiting period is to be expedited. However, that is not the case for monthly payers, although that is not specified anywhere in the contract and was not explained by the salesperson Sam. I had the misfortune of having the motor on my air blower for the heater go out recently. Select Home Warranty allowed me to submit a claim and then informed me that the waiting period was not waived and that I was still within the first 30 days from the policy effective date and they would not pay for replacing the motor. It took several days to get a supervisor to return my call. At which time, I was also informed that I would not be able to submit the same claim again after the 30 period was over, because now the issue would be considered a preexisting condition.

Abraham had good rebuttals to my concerns about free replacement. He offered me time to change my mind if necessary because of the BBB rating. He also added additional month for my father's military service. The price seems very competitive. I am impressed with the free roof coverage that covers roof leaks. Abraham was patient as I made phone calls to my mortgage lender to determine if my decision was going to meet the actual requirements.

Today I called Select Home Warranty looking for a quote on my home. Customer Service agent Mr. Sol ** was very informative, courteous and helpful in getting us the best home warranty quote for our home. He was a joy to work with. He walked me through the various coverage options available to us and helped us getting the best discounted rate possible and coverage for our home. He also explained to me that taking this warranty for multiple years as a package would save a lot of money for me over the long run and so I did. Cheers.

This obviously is a commission sales situation, because from the moment I went to your site for a quote, I started receiving multiple sales rep calls. I can't rate your service or your policy yet. I hope I don't have any claims, but I will better be able to rate you once I have a claim or two. I'm not sure one free month is worth all the hassle one has to go thru to get finished with this!!!

Very pleased to become a member and being flexible in paying the annual fee in three payments. Was pleasant and took the time to explain the warranty in detail. I had another warranty company that wasn't at all flexible. They repaired the fridge twice for the same problem and charged me twice. Was not pleased with their response time either. It took over 2 weeks for them to respond to my request for service. I also like my new warranty because the fee allowed me to pay in three monthly payments and the deductible to me is now $75 versus $125.

Michael ** was very knowledgeable about covered items I had questions about electrical systems and plumbing systems, he explained what both were considered to be according to the home warranty. He then sent information I requested immediately and answered all other questions. I have suggested Select Home Warranty in the past to my real estate clients and neighbors. I have high hopes that when I have to use the service it is all I expect.

Belinda was very informative and gave me needed information to determine if your company would be right for my needs. She even went above and beyond and checked out companies in my daughter's area so that I could refer her to the service also. So far so good. I am anxious to see the result of my first claim. I hope this company will not be like our previous home warranty company and give us a difficult time with claims.

Alan responded very quickly to my web inquiry and answered every possible question I could imagine asking, plus a few that I didn't ask. We traded emails back and forth, and I explained exactly what I wanted. Fortunately, Select was able to accommodate my needs, and Alan was prepared with a professional response each time I put him to the test. He really understands your business. More than anything else, I appreciate Alan's helpful approach through multiple emails and conversations, without ever pressuring me to buy.

GOOD SALESMAN. DEAL SO GOOD, I ADDED ANOTHER HOUSE TO THE DEAL. I have not used the service yet, but hope it is better than my last. Service is cheaper too. I know you get what you pay for, but let's hope this is good service providers too.

I was shopping around because I wanted a warranty on my rental property primarily for the peace of mind and of course the potential cost saving if a major item broke. I live in Chicago, and the rental property is located in Charlotte, North Carolina. A couple things that were important to me 1) A company that had a solid foundation and network of service people in the Charlotte area, for fast service. 2) A company that had a solid reputation for fixing things right the first time without having to make additional calls to the warranty company and also my tenant. The salesman was knowledgeable and persistent, he offered me many different terms and options, I liked that. I decided to buy from him because he came down on the price and I felt I was getting a fair deal.

The salesperson did a good job letting me know what options were available and took the time to explain the various coverages. I had questions about the waiting period, how much each service call costs and if it was cheaper to pay monthly or a one time payment. I have had issues with other home warranty companies in the past and am looking for one that actually covers and pays for what they say they do.

Initial phone call was easy. If you had filled the basic info online then the call process is made very easy. Didn’t have to ask for offers. The rep was not pushy or trying to upsale. He was very courteous and polite. I am very pleased with the service the rep provided in the initial phone call. Now hopefully nothing will go wrong.

I was looking for a home warranty and came across Select Home Warranty which was rated among the top 10. Purchasing the home warranty was very quick and easy. I went online and got a quote. I was then contacted directly by a customer service representative. Alan was helpful and offered to answer all my questions. He contacted me immediately with a special discount rate and offered options for payment. This is my first home warranty and so far so good!

Had a great experience talking with the representative and got what I consider a great deal. Looking forward to working with Select Home Warranty in the future. The yearly rate was very good and the per service charge rate the best I had seen. I got the Bronze plan as I only needed to have my appliances covered. I found the options were perfect for what I was looking for. Hopefully this will give our household some peace if mind.

I paid extra to cover 2 extra water heaters. Making 3 total covered. Now I have a heating element out in one to find out that it cost to much for the warranty to cover. I should have stayed with my other home warranty. First American Home warranty is much better. The technician that came to my home was very polite and knowledgeable, and I can’t fault him for the bad coverage that select home warranty provides. My bad I should have looked at the fine print. Just because it says hot water heater is a covered expense doesn’t mean it is really covered.

Fred was very helpful in explaining the plan. As a new customer I can only state that the signing up experience went flawlessly. I was given some discounts, which were great. Leaky roof coverage, who doesn't need that! Obviously, I will know more once I use this service. I can't say that I look forward to using Select, because that means something is going to break, but I am hopeful that everything works out as well as detailed by Fred.

I am paying for the so called Platinum plan, but they refused to cover the repair of the ice maker within the refrigerator. I got the runaround for 2 days before they decided to tell me that it's not covered.

The process was explained to me and Mr. Bruce ** was very determined to get my home and family protected. I did not feel pressured at all. I felt cared for and I would recommend him to friends and clients. I could have purchased a warranty from anyone but Mr. ** was patient and took the time for me to make the decision. I love the fact I can submit a claim 24 hours a day and even do it online in 3 seconds! Thank You! I am a real person and have not been paid for this review!

Yearly amount is very much affordable with low deductible and number of coverages. Apart from home coverage I also got roof coverage with any extra charge. Customer service was able to answer all my queries and assured me why Select Home Warranty is better for my needs. I am hoping that Select Home Warranty keep their words and provide me service on time without any giving me trouble when I need them. If I get service which they committed then I will continue having home Warranty service from them in future.

The company processed my claim fast enough. What kept me from giving five stars is I received an email putting the onus of locating a contractor on me. I wasn’t happy about that and for that reason, my equipment is still unrepaired. Trying to find a contractor who is willing to sign up with this company is easier said than done. Otherwise I would provide five stars. Now, to top it off, this form won’t accept my submission.

Representative was very professional and offered a policy that met my needs and expectations. I was offered 3 free months of coverage in addition to the twelve months of coverage. I haven't used my policy yet, but I hope Select Home Warranty will be fast to fix the problems whenever I need to submit a claim. I compared my policy with others offered by other companies and it is definitely the best for the price. I will definitely recommend this company to my friends and relatives.

I am totally satisfy with process. Thank you and with all that you cover for me it give peace of mind. I'm all going to recommend you to all off my friend and relative. Again thank you for help in give me this opportunity to become a member of Select Home Warranty company. PS I would like to thank the man who try to give as much discount as possible for me. I also am looking forward to one month of free service. You folks have a wonderful day.

I recently signed up for a home warranty policy with Select Home Warranty. The entire process of initiating this coverage was completely favorable. The representative I spoke with was very helpful and answered all of my questions very clearly and accurately. In addition, I think the agreed upon price for this coverage was very competitive. I would recommend Select Home Warranty to anyone who is in need of a home warranty. At this time, I have not had the need to submit a claim under my new coverage, so I cannot speak to the quality of that customer service.

I spoke to Alan **. I felt he did a great job in explaining what your company can do for me, he answered all of my questions did not pressure me at all, gave me all the discount that were available to me which was a huge surprise. Most companies don't do that. So yes I would tell friends about your company, and I do love that you guys are all over the country and that you are local, very nice and very convenient for me.

I had the pleasure of speaking of with David ** this morning to sign up for Select Home Warranty. He was clear in explaining the process and even saved me more money by paying for the year in full. You guys are saving me $164 over my prior home warranty and my service fee is $40 less!!! I should have done this years ago. If my Day 1 experience is reflective of your company, I'm certain that we will be happy with our choice to switch and my family will be well taken care of for years to come!

I have had Sears Home Warranty for 26 years. Recently they raised the monthly rate by $10/mo. They have become increasingly hard to communicate with long hold times and getting transferred multiple times. I decided to do research and find out what other plans are out there. Select Home Warranty kept coming up as a highly recommended provider. I selected 3 and researched the options and then finally called Select. Nathan took care of me efficiently and with respect and provided promotional discounts and an explanation of the options. So I signed up today and canceled my Sears Home Warranty.

My account representative Isaac, was great at helping me decide which coverage option was best for my particular needs. He was especially helpful at informing me of different options to receive the best price quote. I received additional discounts for my multiple properties as well. Their pricing can't be beat from the research I've done. Their money back guarantee (prorated) had me sold. I look forward to using the service. I also researched ahead of time local vendors/service companies that use them and they are top notch that I personally have experienced.

Got someone out here as soon as possible and the problem is fixed (Heating Unit), what more could you ask for! Fair price for things that "come up" such as this. Great peace of mind to not have to worry about potentially super-expensive repairs. I would definitely recommend this to anyone that does not have home warranty coverage, otherwise, you may have to pay WAY MORE out of pocket expenses when the time arises. Also, the company that took the call was very professional and fixed it quickly. All around, a pleasant experience came out of a bad situation needing attention.

Overall my service experience was good. The agent was able to give me a good price, compared to what I am currently paying for my home warranty through another company. What I do not like is that I was told that I would get a copy of the policy sent to my email, and I did not receive it. I sent an email 1/6/2019 and I made a followup call on 1/16/2019 about not receiving a copy of the policy and was told it would be sent, and I still have not received it. I would like a copy of my policy.

After reviewing and comparing other companies I did find Select Home Warranty to have the best value. This company was the only company that called to follow up and offer any answers if I had questions. Alan was very nice and helpful. He let me know what was covered and what promotions they were having. The prices were also fair and lower than most other companies. Hoping that if I ever need to use my warranty that all the other staff are as friendly and helpful as Alan was. Will definitely tell friends and family to call him if they are looking for a home warranty.

Jonathan ** was very nice and helpful. He gave me his direct line and extension should I have further questions. He researched further discounts so I could afford the policy. He has sent the confirmation email and contract when he said he would. He explained everything I had a question on. He was quick with his explanations and didn't waste my time. He listened to my concerns and addressed them promptly and thoroughly. I don't know what more I can say about Jonathan other than I was pleased with his phone call and I wish other customer service people were as good as he was.

I have never had a home warranty before so I am looking forward to having someone to call in the event I have an issue. The person that sold me the warranty was outstanding and very concerned for to get the best coverage and price. His name is Sol. He also explained to me the warranty in detailed so I could understand it. I am 73 years old so it takes patience and time for me to comprehend. Thanks SOL.

I took up home warranty with Select Home Warranty and I'm totally satisfied with the sign-up process and the tech was really helpful in explaining the coverage information. I would surely go ahead and recommend this to my family and friends. The offers are really great and I'm looking forward to avail the help of techs as needs arise. The CSR on the phone was very courteous, polite, honest and transparent with the policies and let me make my decision with all the information provided.

Adam was professional, well trained and helpful sales consultant. Would recommend your service to my friends Your coverage and neighbors. Have researched other Warranties and Select Home Warranty had the best reviews, coverage and price by far. I am looking forward to your service one total peace of mind with your service on my townhome. Your home coverage was by far the best after days of research on reviews and customer comments. Again-Adam was helpful and knowledge on all aspects of Select Home Warranty.

I had heard good things about Select Home Warranty so I decided to get a policy for my home. I went online to submit a claim and the first contractor they sent me was out of business so we went through the dispatch process again, which took two more days, and they gave me another contractor. When I call them, they said they would call back that afternoon. I never heard back so I called back the next day and left a message. The third day I was able to reach someone, and they hung up on me. When I called customer service I explained what had happened so far and they want to send the claim back to the dispatch department to start the process all over again. At this point it had been almost two weeks that my washer had been leaking and I called my own repair person. Not very helpful people.

Updated on 02/06/2019: After multiple phone calls and emails even having to send a photograph of my heating system and maintenance reports which I do not have because I had just moved into this property in August of 2018 the company is only reimbursing a $150 of a $500 repair bill charge. So why even purchase a home warranty plan from them, only look for excuses not to cover the repair bill.

The worst Home Warranty Company! Beware here. They make every excuse not to approve claim. They don't tell you you can't get your full started till after 4 months and 1 week! I didn't realize I had to wait that long and the Claims person said, "just pick a date you think that the problem started." I had no idea when it started and she said just pick any date. I didn't realize it was ONE day a before the 4.1 weeks needed for full claim. My work was $1800 and they only gave me $150. I had to pay the rest. This was enough to cover them coming out to diagnose. They get you here with low rates but it's bad! They don't tell this upfront!! Beware.

I called Select Home Warranty about a malfunctioning Hot Water Heater. This was the week before New Years. They told me because of the holidays service would be a little behind, which I understood. They gave my ticket to one of their "vendors." He never called. I called Select Home Warranty about this and they told me to call the vendor. When I called he had no record of my ticket. I then called Select Home Warranty back who then got my ticket to the vendor. The Vendor promised service on Jan. 2nd. Never called and never showed up.

Updated on 08/02/2019: On January 4, 2019, our hot water heater's heating element stopped working and no replacement could be located so the entire hot water heater had to be replaced. When I call for the status of my claim (I have called 25 times and emailed 30 times since I can't get anyone to give me an answer), they switch me to a manager and then drop my call. They have not paid anything on my claim to date. DO NOT USE THIS COMPANY.

I purchased a warranty with this company (SHW). After several communications with SHW, I received my Policy Holder Agreement 4 times (3 by email and 1 by mail) with an end date of 12/9/2019. SHW went in at some point after they sent me the agreement and changed my end date to 11/8/2018 without letting me know of course. Now, SHW is calling me to renew. I told them I didn't need to renew because my contract stated I was still covered. I would understand if they made an error and admitted. However, they rudely talked to me as if I changed the date on the contract. Additionally, I have had occasions were the contractors they used to fix electrical issues in my home, took my deductible and the money SHW paid out but never completed the job.

I called in with my first claim request and customer service was good, but after 24 hours I still have not been contacted by a service rep to fix my maintenance problem. I am going to call again to find out if service is this slow all the time. I would hope your service reps would at least email you a contact within 24 hours to set up an appointment to meet and fix the problem. Evidently there is a loophole in the fine print that there is a thirty day waiting period until they will try to fix anything for you. I can't wait 30 days for a broken furnace.

Bought my contract March of 2018 and had an effective date "to be determined" note attached to contract so I could turn on the service at a later date. I called during the intervening months to check on my contract and always received courteous service. I had to call a couple of times to get contract revised with new owner's name and put a start date on it and to have it emailed to me but it was eventually done correctly allowing me to get to closing on time. Always had friendly service.

I talked with Adam and renewed my policy today for 3 1/2 years. Adam was kind and patient working with me and explaining how I could get a bigger discount by renewing for 3 1/2 years. He said he would send me the contract through e-mail. I rec'd the cover page for the contract, but didn't receive a contract like I did the last time. I'll be waiting to get the full contract on the e-mail Thursday or Friday. When do I get the free month?

Though I thought the rep I spoke to was rather pushy, he did know his product and was friendly. I’ve been happy with Select up to now, so we will see how the next 15 months goes. You denied my last claim for my dishwasher so I’m hoping that doesn’t happen again. The rep did give me 2 free months but I got the impression everyone gets that. It was nice nonetheless. Thank very much!

Issues again trying to get resolution like normal! My ticket was issued three times to two different companies and I still had to contact the receiving vendor because SHW had the wrong email address on file so I had to do all the leg work like normal. I have never had an easy ticket with SHW and come to find out 9 am EST is too early for a tickets to be authorized since they told me they don't verify tickets until 10:30 am. That is ridiculous.

I researched the best home warranties online and was comparing the #1 (American Home Shield) & #2 (Select Home Warranty) companies listed. Abraham ** from Select Home Warranty called me after I entered my information online to get a quote. Although I was interested in a one year quote he provided me with an excellent deal on a 3 year quote. I have owned my home for 2.5 years and know I will be here for another 3+ so I couldn't resist an incredible deal. I have not had a service call yet, but with all of the positive reviews I am sure I will be satisfied if needed.

Just signed up and while looking through the fine print I noticed that it does not cover the ice maker on your refrigerator. Also seems to not cover the sump pump in your home. I'm going to continue to read and see what else isn't covered. It also would be nice to split the large multi year plan over the course of a few months instead of all at once or sixty days. Just saw that the sewage ejector pump is not covered. I hope that I have a good experience with this company and it does not turn into something that I regret. I am keeping my fingers crossed.

I was in need of a home warranty and was contacted by Sam ** and he was awesome with helping me. He happily told me of veterans discounts and special offers for vets. He made the process a very smooth one. Now all I have to do is wait and see if when I need them they are there for me. I chose them because reviews for other companies were very bad. I am hoping that when if I ever need my warranty that I will get the coverage that I was promised.

I think my exact words that I said to my salesperson Sam **, "It seems too good to be true." So far a great experience. I look forward to developing our relationship over the next several years to come. I will also be letting my friends and family know about this great value. Also as a signing agent I'm sure my wife will be dropping your name at closings to new home owners. You are by far already superior to the warranty company I am leaving for you. Thank you.

Nathan was professional, patient and helpful. He was knowledgeable about your plans and was courteous to answer all of my questions. I would refer friends to him for sure. Excellent service. We talked for quite some time regarding the different plans and he was helpful with the information he gave. This company will offer a lower cost plan if you are able to do several years at a time. They are willing to work with you on how many years you can do up front. I feel they are quite professional.

I was in process of checking and comparing information of a number of home warranty companies via internet and a call came from Select Home Warranty. The person calling was Jeff from Select. We had a very informative conversation with me ending up buying a 5-year plan to cover appliances and other systems in our home. The time spent was very productive, satisfying and helpful to us. Jeff appeared to be very knowledgeable in the service of his company and was able to offer the best plan and pricing available for me. The process was quick and short in his handling of the job. Thanks for the help.

The young man that called me was not only courteous but, he was knowledgeable about his product, procedures, and very helpful with setting up my service contract. The customer service he presented is the EXACT reason why I signed up. My former service lacked (I’m being polite), any customer service and as an example, they put me on hold when I called to schedule a service call for 1 hour 27 minutes. Thank you for prompt, professional, and courteous, customer service.

SHW was very accommodating when getting my furnace fixed. We tried more than one business and they continued until I was satisfied. We used an outside contractor to do all the repairs. I sent in my receipt and got fully reimbursed. I would recommend Select Home Warranty as they stand by their word. They are a very respectable company. When looking for home warranty they are number one. I did quite a bit of research and found Select Home Warranty to be the best.

I first contacted the company just before Christmas... just looking for information on their plans. They were quite nice, explaining my options, I told them I would be looking around with other companies as well. When today, I inquired again, Jeff, called me back and I signed up! If this company if 1/2 as good as all of its reviews... I will be so happy... Hopefully, will not need to claim anything, but you just can't be too careful! Jeff, thanks for your patience with all of my questions!

I hope Sam is a representation of the quality of Select Home Warranty's product. He was friendly, helpful, knowledgeable, and offered me all the options, but not pushy! He, and therefore Select, came across as professional and honest, not some fly-by-night company willing to do anything to push me in to the sale. The kicker for me was the additional roof coverage. I wish I could take advantage of the senior discount, but it isn't in my budget right now. All-in-all I was offered a product better than the competitors' products.

The Customer service assistant (Adam) was very good. I was signed up quickly and given all the information that I needed. The monthly payment is what we can afford at this time. It is good to know that our appliances will be taken care of in the event something goes wrong and we won't have a large out-of-pocket expense. I love the fact that they also cover septic and well. I would highly recommend Select Home Warranty to my friends.

I was shopping for a new home warranty plan. Someone recommended to try Select Home Warranty. The agent Sol (he was thorough, efficient, and knowledgeable) answered all my questions (and I had a lot), let us know we were eligible for military discount and gave amazing payment options. Thank you Sol and Select Home Warranty for showing appreciation for military families. It means a lot to us. You just gained a new loyal customer. I will be adding this company to my list of best experiences on social media.

Jeff was very informative and patient with all my questioning. They were also offering great promotions and one of the only companies with a $60 deductible. I'm currently with 2-10 Home Warranty and haven't had any major issues but the renewal premium is more than I would like to pay when considering what they cover. If SHW is as good as the sales department, I know I will be in good hands. I will definitely refer my friends to Select Home Warranty. Thank you!

The people you speak to lie to get you to believe one thing and then deny their lies when you talk to them again. They steal your money. Terrible service. It takes weeks for them to approve a job and even then you have to call and remind them you have a claim with them. They say it’s one service fee to come to your house even if they’re checking 3 different things. Then they check all 3 things THEN tell you it’s actually 3 service fees. They claim they’ll give you a credited service fee for the next time for the “misunderstanding” but you’ll never get that credit. Waste of money. An embarrassment to be associated with this warranty company.

Your salesperson, Abraham **, did a great job in explaining my options. He was pleasant as well. I was not treated well with my last home warranty company so I look forward to working with your firm based on my experience with Abraham. I am hopeful that the coverage we agreed upon and discounts will be reflected in my contract I am about to receive as I discussed with Abraham and that the billing works out as agreed.

Signing up with Select Home Warranty was very simple and easy. The staff was very pleasant and knowledgeable and the plans very affordable. They have a lot of plan options and seem to be more affordable than other home warranty companies. They also offer add on options that are still affordable. I only hope the customer service and quality is the same when I have to make a claim. This is definitely a company to consider when looking for a home warranty company.

Seems to be a great deal for a home warranty with a low service fee. I’m trying them out for the first time so hopefully I won’t be disappointed. The sales representative Zachary was very friendly and persuasive!

I have been with Select Warranty since 2016; always excellent with their pricing and coverage on their plans are great. Look forward to staying with them. I was recommended to them by one of my real estate clients who had used them on his transactions and glad he did. Their online ability and excellent service was a key to my comparing them vs. other nationally known plans. Would recommend anyone to look at Select Warranty for their needs.

This company has the best home warranty plans available! The representative that called me was very helpful and not a pushy salesman. I haven't had to place a service call as of yet, therefore, I cannot comment on the customer service of that portion. As far as plan options and pricing, I highly recommend giving them a call. The five year plan is going to work very well for our family, and it can for you too.

I had not received my contract information via email. I originally called a few days after going into contract but did not receive an email with the info I requested. I called back 2 1/2 wks later to request it again but did not receive the email with my contract information. This time the rep told me he just sent it but I didn't receive it. So today Jan 30 after my 3rd attempt, the rep I spoke to made it a point to send me my confirmation email with my contract I went into in early January. I finally received it and we confirmed that my email address was correct the entire time. Hopefully this is the only glitch. I chose Select because of the customer service reviews... I was however able to purchase my home warranty on a 3 pmt plan w/ great coverage and save extra $$. Thank you SHW!

We are a hard working family and wanted extra pretection on our home. This sounded perfect. Our water heater went out... Claim denied. Our washer needed repair... Claim denied. Our heating went out... we were told to pay the $500.00 and we would be reimbursed within 24-48 hours. That was 4 months ago... we have been jacked around and put off. They have taken duplicate payments twice out of our account since trying to get payment. Do not even mess with this company. They are a headache. They hope that if they put you off enough you will disappear.

I called in the problem (Drain Stoppage) and was assigned to a contractor that was not affiliated with Select. He had just applied the prior week. When I called Select, they apologized and said they would reassign. I didn't hear back for 7 days. When I called back, I was told I could find my own plumber and I could be reimbursed. My plumber arrived, and I waited on the phone with Select for over 20 minutes to receive authorization for the service.

We switched to Select Home Warranty and we are so happy to have done it! In this freezing weather, our garage doors stopped working and they approved the claim and sent someone within 24 hours! Just amazing service. It was also so simple to fill out the claim form! We received a call less than 12 hours after first submitting the claim. They were kind and so helpful. I will recommend Select Home Warranty to anyone who needs home warranty.

Spoke with Rep Richard ** who provided courteous and professional service by explaining the services and terms including service deductibles and fees. Reviewed covered items and extent of coverage and appliances covered. I felt comfortable speaking with him and purchasing the home warranty. Finally, he explained my rights such as cancelling the plan and reimbursement procedures. I plan to let my friends and neighbors know about the plan and its benefits. I hope never to use the plan but it is comforting to know my home is covered for repair or replacement. Thank you Select for providing this service!

I needed to ensure that all appliances and major systems in my home are covered and Select Home Warranty provides the Best pricing with the best coverage. I also wanted to ensure that the response time for product and system issues was the best and The reviews of the services was outstanding. The reviews for the technicians were also outstanding. Great coverage of all appliances and systems in my home. I would definitely recommend Select Home Warranty to friends and family without a doubt.

The service was good in all. Service person was nice, clean and neat at the job and friendly and informative about the oven and checked out the whole stove. Yes we told the service person the rest of the stove is working, she did a thorough job looking the stove top and the boiler thoroughly to work right. That will ensure no more issues at this time and no more to call them back out to redo the work. I still had to wait for the part to be ordered.

We called 1/28/19 to open a claim for a non working pool/spa heater. They said we would be contacted within 24 hours. We were not. Called them 11/29/19 to see what's going on. They said our claim had been denied. Asked why? Because when hubby called in he said it was "a heat pump"... which isn't covered. In OUR paperwork, my husband wrote down the claim #, date he called, and "pool heater", NOT HEAT PUMP. I explained my husband isn't a pool repairman and has no idea what's wrong with it.

In my search to acquiring, my initial customer rep was very helpful, informative, and thoughtful to my needs, which motivated me to sign up with the company. The only negative thing I have to say about my experience was the fact that discounts were not offered or suggested to me during our conversation. Three days later, I referred a friend to discovered he was given a military discount. I called the company back to inquired about the discount and to my surprise, the first customer rep was very rude and not helpful; however, I was transferred to another phone line without heads up but the second customer rep was extremely helpful.

Easy setup and was contacted in minutes by Mark. He answered all my questions. Very professional and helpful. Very good reviews from top accredited websites. Also, their many plans makes it easily affordable per your own budget. Had to replace a A/C unit last year without a warranty and the cost was around seven thousand dollars. So peace of mind for your home is very important. Have shopped other warranty companies and found Select Home Warranty to be the best bet overall. And at the end of my term they contact you to make sure everything is going alright. Not just re up you. Thanks again Select Home Warranty.

I was on the fence about moving forward with the service, I am currently with another company, however, my representative; Fred ** was just what I needed. Fred outlined the benefits and the comparison of what I have now and what I could have making the move. It just made sense. It didn't feel like I was being sold something, but, rather it felt like I was being helped to have better! I tell everyone I know about coverage for their home. I am excited to have this service and to be able to tell my friends.

A scam, please stay away. This company is very dishonest, they will take your money and not fix anything in your house, this is a bad company to do business with. Dont fall for the low price it's a big scam.

Phone reps are very helpful. But, the claim was reimbursed at a low dollar amount. Much lower than needed to get repair done. Disappointing. “Cost of repairs exceeds the current value of your unit”. The two year old double oven/range is worth more than the cost of replacing a fan. I guess the pittance paid out is better than nothing. The reimbursement process is complicated, almost seems like it was intentionally designed to make it difficult to acquire the dollar amount due.

I had a contract with Home Shield warranty for over 10 years and found out that the new customers who sign up were getting better plans than myself. I was paying a service fee of 75.00 each time. So I was happy to speak w/ Allan at Select Home Warranty company who was knowledgeable and very kind. I haven’t used service yet but the customer service rep was helpful and look forward to no problems or issues if I need to use Select Home Warranty.

I just replaced my home warranty using Select Home Warranty. I cannot speak to the actual coverage, as I have not had a claim yet, however the purchase process and the coverage/price that I received were excellent. The agent worked with me to get the best of both possible and even shortened my waiting period from 30 to 20 days (my prior company went out of business without notifying us). All in all Select made the buying experience very good and were very helpful.

The service representative was very fast, friendly, and informative. The monthly price is reasonable. I wish the service charge was free or cheaper. But it was less than your competitor. My hopes if I have to use the service, that I will not be up charged by the service provider.

I have had a few claims and both have went smoothly. I have been pleased and satisfied with the service. I would be inclined to pursue the services of Select Home Warranty in the years to come due to the great service. It was a little disappointing that the email communications were kicked into my junk or spam folder and I was unable to retrieve them. This caused the repair to be postponed until receipt of said communication. However the customer service in the meantime was very good.

The representative from Select Home Warranty "Bruce **" was very professional and courteous. He took the time to compare my previous warranty with the benefits offered to me by Select Home Warranty. I am saving TONS and I look forward to doing business with professionals who consider the needs of the customer and not the contractor. Ultimately I was in the market for a NEW Home Warranty after being with my previous company for 13 years. As sad as it is to see that company change for the worse over the years. I'm looking forward to saving money and living stress free in my home.

We were very satisfied with the service we received when asking questions about a home warranty. They gave us fair pricing and answered all of our questions. We will definitely refer them to our friends. We were also looking for a contract that included out spa, garage doors, appliances, roof etc. This contract is perfect for our needs. Prices were better than American Home Shield and other companies. Also great offers for paying whole year in advanced.

This agent was very helpful and prompt with responses. Emailed me information right away. Answered questions efficiently. Previous agent did not send info, as promised, so I had to call back in a second time. This agent was great! I hope the claim process is simple and quick, if/when I need your services. Your reviews are good, so I have high expectations. Thank you and have a great day.

Issac was very knowledgeable and answered all my questions, very good customer service!!! What impressed me more is that the phone was answered quickly. Usually with AHS it will take forever to get a representative. Waiting to see how the service going to be.... The monthly payments are lower than the one I have with AHS and with 3 years payment ahead of time gave me more discounts. If the service going to be great I will refer my friends also to take this warranty coverage. Keep up the good work ant. Isaac!!!

I was able to receive all of the information I needed. The gentleman I talked to was well educated and polite. Being able to get a discount made it easier but having a peace of mind that if anything goes wrong it will be fixed helps me. Hoping I don’t end up needing to use the coverage but if I do I hope the experience goes well. I do feel that the price is well worth it because little things can add up quick.

Called for new contact. Spoke with Jonathan **, he was very professional. We purchased a 3 year contract. We may add spa coverage in the summer. We hope not to use this, but this gives us peace of mind if he have repairs. We have only been in our house 13 months, and our prior warranty had expired last month, we decided to get a new contract that would cover us for multiple years.

Gentleman who handled our call was very Nice and he answered all our questions. He appeared to be very Very knowledgeable about your product. You have a good product that sells itself. Thank you so much. We liked your website too. Compared with 3 others but your price is what hooked us! Found you by Google and our call was taken right away. Your deductible was very enticing especially when compared to other companies. The 3 year break was inviting but. Lot to hit our account at one time. So we went with one year account.

I spoke with Richard ** to get a new Home warranty contract with Home Select Warranty. Richard was very professional and courteous. He answered all of my questions and helped my select the right plan. I thank Richard for his assistance and look forward to being a new customer with Select Home warranty. I have had several home warranty companies in the past. Some great and some not so great. Taking care of my home is important to me as it is my most expensive purchase of my life. Thank you.

It's almost impossible to get paid on a claim. They have jerked me around for months. Rumor is most of the positive reviews from this site are endorsed by Select Home Warranty. Please email me before you waste your money.

Technician was very knowledgeable about his work and was quick in solving the problem with my heater. He arrived on time. He made suggestions in keeping the heater running accurate throughout the winter. Due to the cold weather when I called the office the secretary was kind enough and concern to expedite the call due to no heat in the area of my home. We were using space heaters which was a great concern of overheating. Yes I would highly recommend this company.

The call was super fast. My agent Bruce was wonderful and offered to help with the entire enrollment process. He sent me his direct contact if I had any issues with the plan for my client. I will for sure use Select Home Warranty for all my buyers' needs. I like to give these as closing gifts to special clients that I know really need the extra help to pay for things. It gives buyers a peace of mind to know they have this coverage for at least the first year.

We had an issue with our A/C unit. When we called Select Home Warranty, they were on it right away. Within minutes we had an email indicating that a contractor has been assigned and would be in touch with us. That was exactly as it happened. The person sent out was licensed and knowledgeable about many A/C systems and was able to fix our problem immediately. We appreciate the promptness and attention provided by Select Home Warranty and were glad that we purchased the home warranty with their company when we purchased our condo.

I talked to Nathan ** about purchasing a home warranty. He did an excellent job. He explained the various plans, how claims were handled, what items were covered, how payments could be made, when coverage started and ended, how you go about making a claim, how the service technician would be contacted. He didn't pressure me but did give me a clear picture of the many options I had. It was a pleasure talking to him.

The coverage is competitive to other home warranty. I have the platium plan and the extra two months and the service charge is a great promotion and the price is unbeatable it is a great deal. Their customer service was knowledgeable in explaining the plan he went through each appliance, electrical, water heater, AC, heating system, plumbing, ceiling fan, and more. Then he sent me my contact and I received it within 10 minutes after he was done talking with me.

We have not used our new home warranty policy yet, as we just purchased it today, but it was the best value for the same coverage that the other major warranty providers offered. The sales representative was friendly and helpful. We were going to purchase a one year policy but were given the option to purchase a longer policy for a very good value. If their service is as good when we call for a repair, I think they may have our business for life. Thank You!

It was a smooth transaction getting a home warranty with the help of Zachary **. He was very responsive and would answer all my questions. I had trouble with my phone so we weren't able to talk but he did not give up communicating with me. We transacted through email instead and I received the policy in like 5 minutes. Thank you for your patience. Good job! Would definitely recommend to our other clients looking for a home warranty.

I called to verify the service that I signed for and I've gotten contact with your agent Nathan who was very convincing. He was persistent but he got the job done and gave me an extra deal for 3 years on good rate. Appreciate all the help that he gave me. He never took no for an answer and then give me the chance to actually get off the phone until he got the bill through so you did a great job.

I had good service with Kevin. I look forward to receiving my plan via email. He suggested different plans to me until we found one that would fit my needs. In addition since I am living in a new (3 years old) townhouse and just turned 89 years old I was leery about going out too far with the plan but Kevin explained to me that the Select Home Warranty was transferable to anyone who buys my townhouse.

I called the plumbing problem in on a Sunday so it took a couple days to get assigned a company. The company came out and did a thorough job in evaluating and fixing the problem. It took a few days to get them out here but we told them our situation wasn't an emergency therefore they handled other needs before ours. The serviceman was friendly, professional, and on time. We are glad we have this coverage. Money well spent.

Extremely pleased with the ease of applying, originally I started the process online but ended up calling in because I had a question on the per incident deductible. Great service, quick and easy, was offered an additional promo 3 year promo that I would have loved to take advantage but was too costly upfront. I definitely recommend to homebuyers out there, great service thus far. It was not a pushy or sales like experience like all.

Very fast, quick, and courteous service. Very happy with my decision! I definitely feel that I got a good value, especially with my multi-year plan purchase. I am very happy with the service coverage that I have in my home area, and would recommend to anyone in the market for a home warranty program! They also offered me a discount for my prior military service, which is a nice touch. Buying the plan was simple, straightforward, and covered everything that I was looking for!

Our first contact with SELECT HOME WARRANTY was with Adam. He was very helpful and informative. I believe we have made a very good and wise choice to go with SELECT. I feel comfortable that if we have a claim, it will be handled in a very professional way. The coverage is very comprehensive and the cost was one of the most affordable of all the companies we looked into during our purchasing process. Thank you.

I was with another company, prior to signing up with this company/Select Home Warranty. The Salesperson was very informative and accommodating to my request. I haven't needed any claims as of yet, but my experience with signing up was very good. He went above and beyond to explain in detail what type of coverage I would be getting. So far all is good. Hopefully when I need service, it goes as the Rep said it would. The other company was not what they said they were when I signed up.

I want to say thank you to William ** for his phone call and hard work getting me into a Select Home Warranty policy that I can afford. It is very important to me to take care of what God has given me and this definitely will help with that! I also want to thank Michael ** for his call as well to make sure I was signed up! Looking forward to being a customer of your business!

I was very pleased with my experience in signing up for the Select Home Warranty Platinum plan. Kevin ** was very knowledgeable and helpful - he answered all of my questions and made me feel confident in my decision to purchase the warranty. As a real estate agent as well as a homeowner, I'm glad to know about the plans that Select Home Warranty has to offer and will also recommend them to my clients.

Bruce was very helpful and gave me many contract options. Though attractive for longer term coverage, we opted for what we thought was affordable to us at this time. We will go thru our one year contract and see how Select works for us and revisit next year. Bruce was great to work with and at the moment I am pleased with my decision to be with Select.

The person I spoke to was very efficient and pleasant to talk to. He answered all my questions. He explained everything I needed to know about price, what was covered and the up front cost if I ever have a claim. I didn't expect the call so quickly (as it was a Sunday), but, it was handled all in the same day. I thought it was $450.00 for just signing up, but, he told me that was if I done the up front payment and not the monthly payment. He saved me $50.00 and 2 free months of service. I wish everyone went above and beyond like this person. Most people would have just charged the $500.00 and been done with it.

Nathan from Select warranty was very helpful in giving information. The only thing I’m frustrated about is that he told me that when I call a technician it will be $60 but when I called to schedule a technician, it turned out I have to pay $75. Also, it’s annoying that the first month I pay I can’t call a technician if there’s an issue. I have to wait until the first month is over even though I’ve paid.

The Customer Service representative department called me before I was able to get off of their website. They were very fast, efficient, very polite and very helpful. They were also Extremely knowledgeable about their products and their discounts. This made me feel confident with their business. This was the First time speaking with them which also made me feel like a valuable customer already. I have already recommended to 2 other homeowners. Thank you for these services you offer. Greatly appreciated.

The salesman I spoke to seemed well trained and also new about different discounts. He seemed honest and had my best interest in mind. I will recommend Select to a friend. I looked your product up online yesterday Sunday and was in contact with your team imminently. I did not care to be contacted on a Sunday but that is sales. I guess after not answering calls on a Sunday I was contacted first thing Monday morning and ended up buying your platinum product.

My agent was awesome!!! There was no pressure from him to start my policy. He answered each and every question I had. After signing me up as a new customer, I hung up my phone. feeling like I was a winner. I received my policy documents via email shortly after the call. I read over it. It was exactly as he said it would be. No scamming, lying or cheating. Thank you so much.

Put in a claim for a clogged main drain. It has been six days and SEVERAL phone calls and have still not had a contractor assigned. Customer service was a joke. They read from a script. I asked to speak with a manager or higher and they would not let me. Called to cancel the policy and that rep also read from a script and said her manager would tell me the same thing. To add insult to injury they are charging me a $75.00 cancellation fee. I will never recommend this company to anyone.

This warranty company has been a joke since the beginning. My pool pump went out 2 months after I purchased this warranty and they came up with some ** reason why they wouldn't cover it. Now my ice maker went out and they won't cover installation... Really??? Save your money, chances are you won't spent $500 a year on repairs. Put that money aside every year so when you do have problems you don't have to deal with these **.

They will not or did not for me tell me that they will not just pay for approved repairs. You must pay for it yourself and then apply for a refund. This was not made clear to me and given my experience with other home warranties was not expecting it. All others paid the service person directly. Horrible customer service and shady sales.

I put in a claim for microwave that is broke- denied claim, AC does not work - they do not cover coil repair - denied claim, Fridge- leaking water, line is broke- denied claim, washer machine tub is broke- denied claim they don't replace the tub, garbage disposal said they would reimburse only 75 for a new one which I bought, they do not cover install cost 100$, sent in receipt 4 weeks ago. Called the other day for an update. Kept me on hold for 20 mins, said I needed to fill out a form which is BS, never said anything about this form in the original e-mail stating the 75 reimbursement. Still no check asked to speak to a supervisor. They said the supervisor comes in at 11:30 am, also the contractors they sent out are all scam artists, read the reviews on the companies they use. STAY AWAY FROM THIS COMPANY. ALL THOSE REVIEWS ARE COMPLETE BS. TRUST ME. THEY SHOULD BE SUED AND PUT OUT OF BUSINESS!!!

Isaac ** was great to work with today. He offered what I feel was a great deal for three and half years that gave me peace of mind for future repairs and locked in the rate for my future renewals. He also added six months, roof leak coverage and advised how I could lower the service call fee. I would highly recommend contacting this company for a quote. I believe they could save you money but most of all peace of mind for any expensive repair costs.

I have had a very pleasant experience. My husband is military and I can't always take care of the house with him gone, they make it so easy to get someone out here to help. Plus the deductible is amazing. Plus I didn't need to go into an office to set up, I just gave a call and I was taken care of! I have renewed twice and it took maybe 5 mins! I would recommend to anyone! I have only had a few things to call about but they always send a decent contractor.

My salesperson was Kevin ** and he was very helpful in getting me the plan I needed at the best price and deal available. He went over all of the options and was able to help me with pricing that fit my needs. He was also very patient because my wife was not at home at the time and I had to call her on another phone to be sure we were both comfortable with the plan and Kevin did not mind at all.

Furnace went out, called Select Home Warranty, was on hold for 30 mins, spoke to rep. They immediately found a maintenance comp. Maintenance diagnosis problem. Submitted problem to company. Was initially disappointed because it would take 24 to 48 hrs for approval to fix but since it was the weekend it actually took 4 days. I had to submit pictures and maintenance records. Eventually it was approved and I was very happy. What I missed on the contract was the fine print in section 9 that talked about maintaining maintenance and cleaning records. I never keep those records but will make sure that I will from now on. Thank you Select Home Warranty.

Broken garbage disposal. 2nd time I've used my policy. I prefer this method than to waiting for weeks for a tech. that never shows up reschedules still doesn't show I waited months last time. This I can handle. Thank you, I count on this when something breaks. I expect a qualified person to show up when scheduled the matter to be handled efficiently. I'm still waiting for my reimbursement on my refridge. Getting close to a year now since it broke. Wonder how long before I get this reimbursement.

When I got the phone call from William, I wasn't even entertaining the idea of buying a home insurance. He went through all the coverage with me in detail, even searching for deals. I'm glad I was able to get the anniversary price! I was so impressed with the policy and sign up on the spot. The cost to value ratio was great and I hope to be a customer for a long time. Thank you.

I just purchased this policy this evening so I do not have much to say for my experience yet. It was Easy to set up policy, emailed the documents almost instantly and the rates were a lot less than what I am currently paying with another company. I hope the coverage will be similar to what I currently have. Read online and there were several positive reviews. Agent gave me incentive to purchase at that time to save even more money over the next year or two.

Rep was super helpful and answered all of my questions. I wanted to give my payment info to a real person. I would like to have known that you will withdraw the payment every month before I purchased. Otherwise I feel like I bought a really good policy. I did not have to wait long before I got a rep on the line. I am very happy with the rep Richard ** I am definitely going to have my mother and father look into this and my daughter as well. I work in insurance and will definitely recommend you guys.

Never have I experienced such a scam. I bought this warranty due to the extensive coverage and (somehow) because they were noted as best in service. They told me my water tank would be covered. I experienced a huge leak and my policy states they cover parts and components that contribute to the function of the unit. They told me that because it is leaking it wouldn’t be covered. Seems a bit contradictory to me.

Got a call within ten minutes. Fred was helpful in telling me about your product as I was having trouble with our current one. So switched!!! Hope your service is great and the cost was way lower. Am excited and hope all turns out well and we are happy and satisfied!!! Fred also offered us two extra months of service with this also being offered and available when we renew next year.

We decided to purchase a year of the top tier to offer as an extra incentive when selling our house. Everything in the house seems to be covered! The new home owners/buyers should feel like they are in good hands! We were impressed with the Customer Service department. Customer Service was on top of things! We literally got a call within minutes to help us figure things out, as well as go over any incentives we might've missed.

William was informative and helpful and seemed knowledgeable of the product. I trust I am as happy with the home warranty policy as I expect. I first learned of the home warranty thru a relative who has been very happy with your service for years. Your advertisement on television also prompted me to inquire. I will definitely recommend the policy to others in the future if it pleases me as I expect it that will.

Fred was incredible, and extremely helpful. Got us a great deal. First time home owners and first time home warranty owners. He answered all our questions with answers that we could understand. Was scared at first doing this because we were confused on exactly what a home warranty would consist of. With Fred's help we purchased peace of mind at a very good price and even better the customer service was second to none. Couldn't have been more satisfying of a call. Thanks Fred!

I had the pleasure to deal with David ** as a sales representative. He did an outstanding job on explaining the contract and coverages to the coverage plan I picked. They had a lot of options to offer for extended coverages and to lock in better rates. It's just hard to commit to long term without having to experience the services or to see the services in action when called upon. So we'll see how the next 14 months go.

Obtaining a price quote and purchasing this policy was an exceptionally pleasant experience. I shopped numerous other companies before making a decision and, in my opinion, Select Home Warranty has the best coverage at the best price on the web. Their agent was knowledgeable, professional and pleasant. This is my first experience with a home warranty, but I feel good that I have made the right choice and will be pleased with their service should I ever need it. I would highly recommend SHW.

Chase ** was very understanding and professional to convince me that a home warranty is what I should get. He was especially helpful in setting up my payment online vice over the phone. Without his help I most likely would not have attempted to get coverage. This is my first time getting coverage and I've heard bad stories but so far my experience dealing with Chase was very good. I was offered a three year plan for a reduced amount by Chase as well but I think I will try the one year first before changing or thinking about the extended plan.

Just 2 days ago, I gave SHW raving reviews, until today, when I was denied a claim on our hot water heater. We closed on our home 11/5/18. The house was not brand new. When I bought this warranty, the salesman assured me all components would be covered. That was very misleading. The plumber they sent out on 01/21/19 said that the hot water heater coils were corroded and would need to be replaced. The claim was sent in to Select Home Warranty. I got an email from them yesterday 01/23/19 denying the claim, much to my surprise. Now remember we just closed on our house on 11/5/18 and moved into the house on 11/12/18 just a little over 2 months when the hot water heater started having problems.

Richard ** customer service is second to none. I originally called into the company seeking a free quote and I was greeted by a very rude and abrasive individual. That individual left with me a sour taste in my mouth but something told me to call back and that is when I got Richard. He went over policy information, coverages and the service call fee. He explained everything throughly to ensure I made an informed decision. Richard is a great asset to this company and if it wasn't got him I would have not bought a policy. He should be commended.

Great service and great price. The customer service rep did a great job answering my questions and addressed them with speed and efficiency. I would recommend these services to my friends and family. Thank you...

This review experience was flawless from the beginning to the end. I had an opportunity to review several plans offered by several companies and I chose Select Home Warranty because of their wonderful customer service personnel. None of the other companies even came close. They answered all of my questions and offered an additional discount just to make sure I was satisfied. Great job! I am looking forward to many years as a customer of Select Home Warranty!

Good Morning! I was the first to reach out regarding the claim of having no heat but I never received a response. Then, I had my mother, Charlotte ** reach out who, while on the phone, filled out the proper information regarding the claim was instructed on what to do and that the claim would get paid out. She called to follow up only to be informed that a claim never came through and she had to fill out/submit all the information over again via online. So, for a first time experience it was not good. We called a repair person due to it being Christmas Eve and the house was below 50 degrees in the house, it was freezing.

Salesman was very nice to talk to. Double checked to make sure that all of the information was correct. Did a great job finding the exact plan that I wanted and giving me the best price. He went over what I was getting and what I could upgrade to. He did not try and push extras on me when I said no but wanted me to understand the extra benefits. I would recommend this salesperson to anyone else trying to find a home warranty.

I had questions and they answered them but didn't keep me on the phone forever. They were quick, honest, and to the point and that is what I like! The plan I was looking at didn't have everything I was looking for online but they added it over the phone. I looked at several companies before I chose them and the price and reviews were better for this company! I am happy with my choice.

Called in to purchase and the sales agent made it very easy and respected my time. He offered me other options and broke them down to show the best value. Every question I had he was able to answer very quickly! This was much less expensive than my current home warranty which was covering me for things that I did not even have in my house.

Sol ** was very helpful in initiating my Select Home Warranty contract. I would recommend him to anyone. He explained the option carefully and walked me through obtaining my best option. I look forward to experiencing a high level of support with any home issues. The options I was given helped me obtain the best value for my situation by including all the privileges I earn as a senior citizen and retired military member. My only negative so far is that I had to send a follow-up email to receive my contract via email.

We received excellent service today from customer service representative, Kevin **, who helped us to enroll with Select Home Warranty. He was courteous, helpful, and professional in helping us select a plan, explaining the details to us, answering our questions, and getting us enrolled in the plan that worked best for us, and we would recommend him and Select Home Warranty to all of our friends and family. Thank you very much.

The phone call was very informative. The information we received on the phone was very helpful, gave us many options for payments, we were happy to just pay yearly. However, we were suppose to receive an email receipt for our Visa card payment. As of today, we have not received it. Also, our warranty expired in May 2018 and we just notified in January, 2019. Maybe we should have been on top of our expiration date. How do you notify us of our upcoming expiration.

I was given great customer service and signed up for a contract today. Abraham was very helpful and knowledgeable. The pricing was very good and the coverage was a lot more than the other companies that are out there. I am confident that this company will supply great coverages if needed. I am please with the contract terms, pricing and charge per visit. I had filled out a quote form and before I even completed the form I was being called to help answer any questions I had about the warranty coverage and was helped in a pleasant way.

Great service, I am so happy to have working heat again! Service technician called and scheduled to come out within 12 hours. Pretty simple fix that could have been expensive without my warranty. I am grateful for Select! My heat was not working and the technician came out and only had to sand down the element and screw it back in, once he did that and fired the system back up the heat immediately came on and warmed the house. Technician stated that this does not happen often but when it does it is easy to fix.

I recently requested information about Select Home Warranty and I received a call from several of the sales force. I spoke with Daniel **. He was very prompt in contacting me and was both pleasant and professional. He explained how the plan works and the costs involved. He convinced me I should choose Select Home Warranty. I was happy with Daniel **.

Belinda is a great customer service agent at Select Home Warranty. She provided me with very thorough explanation of my home warranty coverage and I bought 2 home warranties from her. The call center was quick to call me back when I went online to get a quote and this beats all of the companies out there due to their quick response. I will definitely recommend Select Home Warranty to all my friends and colleagues.

I wish there was a zero star option I could choose. Select Home Warranty is a Scam of a company, they don't care about their customers or repairs. Like the saying goes, you get what you pay for except in this case you get even less... Way less. Beyond livid with how Management hides behind a foreign call center and avoid speaking to you. No matter what the stellar 5 star reviews say - do not choose Select Home Warranty. I am contacting my local channel TV Station so they can run a story on them to prevent them from ripping off more people.

Signing up was fast and I even got discounts that were very helpful. The guy on the other end even suggested other ways I could get discounts. He was courteous and attentive to my needs. I will be sure to recommend this company to my friends. I understand that SHW is the leader in the home warranty industry and I would like to be a part of that. This company was rated one of the best, and actually, it was rated number one online.

I just purchased my warranty. I received a great deal on a three year plan and I hope that the customer service will continue to be as excellent as my phone call was from here on. Hopefully I will not have to use your services, but it is better to be safe than sorry. I especially like being able to count on you 24/7 as well as having a completely transferable warranty to wherever it is I decide to live.

Isaac was the representative that we talked to. He was very informative and thorough and very professional. He is very knowledgeable and did not "talk down" to us like many do... Isaac helped get the price down to an amount that we could afford and we even ended up purchasing a Home Warranty for two houses... We would highly recommend him to anyone. He is definitely an asset to your company and a pleasure to work with...

Very good deal with the best coverage that I have found. Thanks for all the emails that you are sending me to get a new contract and it covers my roof to made the right decision at the end of the day. Thanks for making it the best thing ever invented by the way for the residents of the country that you can get to know that you have a peace of mind and you know that you are covered with the problem that you have. Thanks so much for your support and helping me make my life less stressful. Thanks.

I have only my initial contact with Select Home Warranty to judge their company. The salesperson I spoke with was helpful in getting started and made me aware of a senior discount I was eligible for, which I greatly appreciate. I don't yet have an opinion on service because I haven't used them yet.

Richard, was the person I talked and seemed to answered all of my questions and made me feel relieved, and don’t have to worry. Don’t have anything else to say for I haven’t used your service yet. It is good that they cover mobile homes. Signing up was easy and I like the monthly payment option. I also like that the amount for them to come out is not that bad either.

Daniel ** was the agent I spoke with on 12/20. Not at all pushy like agents from other companies I called. He also told me that the pool add on option included the spa IF they used common equipment, saving me some money. He offered this info even though I initially wanted to purchase Spa coverage. Haven't had the need to place a service call yet, but if ease of purchase is any indicator, it'll be a breeze. Thanks, Daniel.

The Select Home Warranty Rep that I talked to was very straightforward about pricing, options and services (if a little bit pushy). He made the whole process fairly easy and painless, and Select Home was cheaper than the other alternatives I considered (at least after you ask for discounts beyond what is on the website). Hopefully I won't need the service (so I can't comment on the actual service itself) but I'm glad to have it if I do.

Very pleased with the customer service call I had this morning about a problem that occurred overnight at my home. I am waiting to hear from contractor. I hope experience will be very fast and professional. I am pleased we did purchase this warranty when we bought our home. I think it is a good warranty to have to give you the peace of mind when unexpected problems occur. I will contact customer service after the work is completed to let them know how we feel about the service.

I'm very happy with Select Home Warranty. They are very reasonably priced, really fast and easy sign-up, and I can't believe all the things that are covered under this warranty. Plus three free months. I almost went with another company. They didn't show me what was not covered until I signed up. I was very disappointed, they hardly covered any of the stuff that usually breaks down. I'm very happy. Thank you Select Home Warranty.

Isaac was so helpful. He answered all my questions and also the discounts and special free two months by paying all today. With reduced deductible on calls. Great price overall. Was so patience with me. The convenience of everything at once. Isaac had to wait for a little while for me to get a card number for him. Wished it covered big air conditioners. We have one that is built in the house. I like it Collinsville covers everything else.

Nathan ** did a great job helping to explain the warranty coverage options to me. He even went above and beyond to offer me a 5-year plan at a discounted rate, however, I chose to go with a different warranty plan. Nathan was professional, knowledgeable, and extremely courteous. He is a talented sales professional who cares about his customers and explains the details clearly and succinctly. I would definitely ask for Nathan again if I needed assistance.

I went online to check out Select Home Warranty coverage plans. I had barely looked around the site and received a phone call from one of their sales representatives offering me a better plan with a better discount and a lower service or trip fee than was posted on the site. I was impressed that they cover roof leaks as well as my free standing freezer, as most other warranty companies exclude both those items. I was happy to learn that I could purchase multiple years coverage and save even more and lock in my service or trip fee as well. Hoping I won't have to use the coverage but so glad I have it in case something unexpected happens. We are purchasing a home previously lived in and you just never know how other people maintain their appliances and systems. Very happy with the coverage they offer at an affordable price with the locked in savings for multiple years.

When you call and chat with customer service in my honest opinion they go above and beyond in trying to assist you when you have concerns about anything that pertains to your home warranty. They go out of their way to make sure you get someone out to take care of any problems with anything that you have covered through them. If you have problems with a technician they will rectify the problem in the fastest way possible.