Select Home Warranty Reviews

We've been with Select for a few years and when it came time to move into a new home, the choice was fairly easy for us. We compared services in the market, and for the price, Select is definitely the best. When I called to sign up, Isaac **. was my agent and he walked me through the entire process, as well as provided me with several options to help save additional money while securing the same level of support. Well done Isaac!

Sol ** went out of his way to accommodate my needs for a home warranty. He helped find the right plan at a considerable savings. I wasn't sure which plan I could afford but his suggestions and then getting help from his supervisor found me the right coverage. Select seems to be the best home warranty around. Eager to see how it goes on my first service call which I hope I don't need though!

Major issues: false advertising, dishonest salespeople, counter-productive customer service, failure to provide coverage for promised items, ineffective communication with customers or service providers, hidden costs for cancellation. My wife and I called Select Home Warranty while on a road trip to discuss covering our rental property. During the course of the very long phone call we asked several specific questions about the coverage. One of the questions we asked was about HVAC/air conditioning units, at which time the salesman assured us that should we have any issues that required replacement the unit would be replaced, hassle-free, with a simple phone call and a $100 visit fee.

When calling about the various coverages and prices for a new warranty, the service rep was very patient and helpful in answering all of my questions. I was able to get a understanding of what would be covered and what is not. After hearing the prices with current promotions, I went ahead and signed up for a new warranty. Not only did I get one year, but I have signed up for the 3 year promotion and hoping Select will meet my expectations.

He help me save a lot of money and upgrade the home warranty. He gave me options on how to save. Also upgraded my service with extra months as well and lowered my service call fee from 100 to 45 dollars. WOW!!! He was a very nice sales representative and explained everything to me on my warranty coverage extremely well. I was very lucky to get him as a sales rep. I can ONLY say that I hope whoever orders out there gets this gentleman because he was GREAT!!!

Jeff did a great job in helping me through the process. We are purchasing the policy for new home buyers. He was friendly and professional and answered my questions. I know the policy and service will be an appreciated gift. We look forward to working with Jeff to make this happen. The price was reasonable and the coverage was good. Since we are in a condo and do not need coverage for the roof, Jeff gave us an extra month of service for that.

I was in the phone with Ralph, he provided at me his phone number **, he was accurate in explaining to me the information about the services, plus he offered to me the 3 year plan, but the reason that I am providing the 4 stars is because he as soon as I paid he was trying to finish the conversation with me and did not disclosed to me the information about the other payment that I made of the $562.50. I do like the price and the offer about my 3 years of services and also since that I can keep my price after the expiration.

Daniel ** was very helpful and knowledgeable and tried his very best to find a plan that best benefited me AND fit my budget. It started out dicey as he called at 7 am on a Sunday morning, but apologized profusely when he realized that we were on opposite coasts even though I have a Virginia number. He more than made up for it and helped me save a good deal. Thank you! I was thrilled when I found out that it is portable or transferable! That was the final info that made me buy it!

I called and spoke with Bruce. He was excellent in all ways. He answered all of my questions with expertise. He was also patient while I thought about what he was telling me. He explained everything clearly and seemed to want to get me the best deal possible. If the warranty itself turns out to be as good as the service I received from Bruce, then everything will be great. I appreciate the fact that Bruce was very friendly and not pushy.

I just purchased a warrantee in the young man on the phone or do use it it’s not so good. They seemed to be honest. However, I do not have any coins so it remains to be seen when something goes wrong in my house. So far so good. The salesperson was very nice, he was not pushy. Another item I would state is their coverage encompasses more items than the competition. Also promised me that if those please send some ways to escape yet hopefully all is well.

Home warranty plans seem to be pretty similar in coverage and cost. Your company is the third I spoke with today and, ultimately, Jeff is why I chose Select Home Warranty. Jeff was to the point and didn't rely on pushy sales tactics to gain our business. That, in itself, was primarily what convinced us to go with your company. He was friendly, but not superficially so, which doesn't come often when dealing with salespeople. He was informative and prompt in responding to the voicemail I left. 10/10 salesman. Give Jeff a high five.

I worked with Abraham for purchasing my warranty. He was very knowledgeable and helpful. I would recommend him. This home warranty covers most everything in the mechanics of the house. This is a very worthwhile thing to have. I am a realtor and I advise my clients to get this warranty for an easy sale. The boiler and heating system is covered along with chimney and electrical systems. This warranty saves each home owner plenty of money. It is important to have.

A professional, painless warranty renewal process done over the phone that provided the coverages I wanted for my home and pool, for the time period that I wanted, and was very senior/veteran-friendly. The Select Home Warranty Senior Account Representative took his time and thoroughly explained their 1 yr/3 yr/5 yr policy renewal options for me to consider for my home/pool, its needs and our financial circumstances. We really appreciate the transferability and refundability of the Select Home service Warranty, should we need to do so.

I am so pleased with the rates that I have been given through Select Home Warranty. They have taken my circumstances into consideration and have been able to give me discounts to match that and still keep me 100% covered in my home. Truly an economical decision that will keep me, the appliances in my home, the heating, air conditioning system and so much more in my home covered for an extended period of time. My sales rep Bruce was very kind and understanding and really worked hard to get me the best deal possible.

They responded very quickly both in e-mail and through the phone calls. Although I had to buy another microwave because they determined it would cost more to repair. I bought the exact one I have and they pay part of it. I was hoping for the total but I am satisfied. I need to send in paid receipt and then fill out a form to get reimbursed. I will be doing that shortly. I am happy that I choose this company to use as my home warranty company.

Customer service was good. Service Tech did a good job letting me what the problem was. Because my oven was an older model cost of repairs exceeded the current value of your unit. I was offer $125 to help replace it. I am currently looking at ovens at several different stores. I have not found one yet but when I do I will use the $125 to help me with the cost of the new oven.

I would like to commend David ** for providing excellent customer service! Quick, responsive, and supportive. I was in a bind, selling my house and needed to find coverage to provide to the buyer, and was completely unaware of what was possible. David took the time to listen, provide options, and get me what I needed - all in a very positive manner. I highly recommend this company. Their products are very reasonable, and their customer service is top notch.

Danny was very helpful, thanks for resolving my issue.

With all the many companies out there offering home warranties, I chose Select Home Warranty with the purchase of my new home because they came highly rated from Consumer Reports. The process for signing up was easy and they had an exceptional sign on bonus. In addition, I found they offer the lowest service call pricing in the industry, just another plus. I will highly recommend Select Home Warranty to all my friends and family who are looking for this type of service.

Snake clogged bathroom drain. I thought I would have the service the same day. I called but they came the next day. The plumber unclogged the drain and cleaned the sink. I had to clean the counter and the wall by the sink. The job was a bit messy but finished and I was happy the drain was unclogged. When I purchased the service they said the plumbers were close by and I would get same day service. This did not happen and I was a little disappointed.

While the company that came out to complete my work order was great and did did a great job. The tech was great. Select Home Warranty just leaves a bad taste in my mouth. I not sure if I will be staying with Select when my year is over. Select has a great deal on their annual cost but remember, you get what you pay for.

I was looking for a home warranty plan and came across Select Home Warranty. The gentleman that I spoke to was very helpful in answering my questions and the plan met my needs. I also am appreciative that their service fee is less than what other companies offer, especially for people living on a fixed income. I would recommend others to speak with them, before purchasing from a different company. Also, the gentleman e-mailed me a copy of the contract right away, so that I could review.

I made a claim for my Water Heater Leak at home. I understand as per our policyholder agreement I am not eligible for the claim. I appreciate for the prompt response and explaining the reasons for turning down my claim. The lady who answered to my call was very polite and helpful. There was a guy came to inspect this damaged on the same day. He was very professional. He took time to check the water heater and did his inspection according to our best satisfaction. I have no complaints.

He was very helpful. A very good salesman. And he was very persuasive. He had great customer service. And made the experience easy to understand. He talked me through every single step of the way. I would definitely recommend to a friend. Everything was great. I loved it. I give him five stars for everything. Like customer service, and value, and coverage. Overall this person helped me with all I could even ask for!

I called to follow up on the status of a ticket I have open for several days for HVAC issues at my rental home. The technician's recommendation was to replace the thermostat as soon as possible. There was some communication breakdown between the contractor & Select Home Warranty and the issue wasn't resolved for a few weeks. The agent I spoke to did some derailed research & was finally able to give me an update & reassured me that the problem will be taken care of by next Monday (in 3 days)!

My husband and I purchased a Platinum care plan from SHW in September 2018. It is now February 2019 and our hot water heater stopped working. We made the claim on day 1. We have already been waiting 3 days with no hot water. We contacted the contractor they assigned. As soon as he heard it was a warranty claim he no longer wanted to help us. We called the company back and even spoke to a supervisor whose only answer was, "Oh well, you will have to wait until Monday." Our water is 48 degrees. We have 3 children whom need to bathe for school as well as my husband and myself. And now we are told we need to wait until at least Monday? WTH? What is the point of paying for the home warranty?

Initially, I was impressed with the prompt responses from the representatives. My experience with enrolling with Select Home Warranty was very easy and pleasant. There are different plans to cater to families that are cost efficient. Bruce was very helpful in choosing the right plan for my home. He was very thorough. I am now less worried and have a peace of mind, just case those unwanted and unexpected breakdowns occur in my home.

I was looking for another home warranty and found that Select was more affordable and also had free limited roof coverage. I looked online at reviews which all seemed good so I decided to purchase. The only con was how many sales reps reached out to me via phone and email to try to get me to sign up. It almost felt like I was being harassed to sign up. I called one of the sales Reps back and he was very friendly and quick to sign me up. He even worked with my budget. I did ask him to take me off of their call list though because I was sick of being contacted. I haven’t used the service yet but it’s nice to know we are covered if something does go wrong.

I have used other home warranty company before I bought Select Home. I really like the coverage and the rep on the phone was very helpful in answering my questions, especially they tried to address my concerns as being a new customer. I am looking forward to working with the company and try out their services. I purchased a 5 year plan and I hope to have a positive working relationship with Select Home Warranty.

Started to look into other home warranty options after our premiums on an existing home warranty began to increase year by year. Needed a better/more cost effective solution. Jonathan ** was a great resource in setting up my select home warranty. Did a great job of explaining all options and getting me the best coverage for my needs. Would recommend him others looking into home warranty coverage. Have not yet made a claim so hopefully their claims process goes as smoothly as their purchase process.

I have had their policy for about two years. Then when I filed a claim it was denied saying toilet bowl replacement is not covered when it is clearly included in the policy. Don't buy their policy. It is a scam operation. They will look for any excuse to deny your claim or offer $90 settlement. I am also going to report them to Texas Real Estate Commission.

I have been looking for a home warranty that covered our well. My husband is off a lot and I have been worrying about the fact somethings around here I would be worried about getting them fix if something needed repair while he was gone. With the wonderful back up I get from having warranty coverage I know I will have some support if something goes down while he is gone. This coverage offers me a lot of peace of mind.

Company sales rep was motivated and knowledgeable. He spoke a little fast but answered any questions I had in depth when asked. I will see if it is worth the price as time goes on. They have the better reviews and pricing of all similar companies in the area. I have just purchased a 3 year plan with a free 6 months added coverage, this promotion also covers my roof for the term of this coverage at no additional cost.

This Home warranty is the worse warranty company ever I found it. I made couple claims and both claims are denied. They sucks people money and do not provide the good service. I never saw tech come out and inspect the damage but they deny sitting at their office stating that your claim is denied because it does not fall under coverage. So never ever buy this home warranty. People be careful before buying this warranty.

Very dissatisfied with Select Home Warranty experience. Denied the claim saying water leak was in garage and this not a part of the house. I have covered garage attached to the house with tile ceilings. Placed 3 claims and they denied 2 claims since I join. Customer service very rude when called to place a claim. Called this Monday 2/18/19 regarding the claim, as I received email my claim was not covered. Cancel the warranty this Monday 2/18/19 and I was told I will receive an email regarding cancellation within 1-2 days. Did not receive any email as of today 2/21/19.

The home warranty industry is generally bad, but Select Home Warranty is one of the worst that I have dealt with (and I've had warranties with several). I purchased a home warranty from this company in May of 2018 when I purchased my house. Over the past few days, while I was out of town on business, the blower motor in my furnace failed and my house's inside temperature was 55 degrees and falling by the time my house-sitter reported it to me. I called an HVAC company to diagnose and repair the furnace and called Select to file a claim.

Chase was very professional and helped immensely with understanding your company and the benefits of enrolling. Thanks Chase, I'm in and look forward to a great relationship. I just hope that all you said about this company is true and binding. I researched all the warranty companies and yours was rated second to AHS but I had heard that AHS was very selective in how they serviced the warranty and what they would cover and not cover. I am not a rich man and need to have this great coverage at an awesome price which you quoted. Thanks again for offering me the discounts and ensuring I would be pleased with your company.

This was not disclosed to me. At this time, even though I am not looking for a refund, because I want the coverage, I was told I could get a refund after 30 days, nothing more. This information below should have been released to me. "After 30 days, the customer may receive a pro-rated refund for the non-discounted annual plan cost. The customer will be charged a $75 cancellation fee, plus any service expenses incurred by Select Home Warranty."

Sam ** was great. No pushy sales -- just very knowledgeable and easy going! The representative gave me his phone number and time to think about the different offers and told me to call back when I was ready. Do not call other companies. Their prices are higher and they are very pushy. Moreover, Select Home Warranty is veteran-friendly with a great reputation all over the Internet. Both Sam and Select Home Warranty get 5-stars!

We feel ripped off. We filed a claim that wasn't diagnosed correctly by the service technician and received no communication that our claim was denied. We have been attempting to contact the service company and SHW by phone and online for 2 months. We finally got customer service on the phone today and they told us that we would need to hire our own technician to come out and make the repair. We cancelled our policy. Not worth the hassle or the run around.

Select Home Warranty acted on this request for service and repairs immediately sending out to us a very competent contractor. Kingdom Electric, the Contractor sent out, was prompt and gave excellent service including giving us priority in the schedule in case we had a fire hazard. We are very pleased with all those involved. Electrical problems can be a fire hazard and having a Warranty Company that sends out quality contractors that provide a quick response, makes Select Home Warranty Services well worth having. Thank you!

Satisfied with the help the representative provided. He was very knowledgeable about the coverage. Rep was courteous with providing me info on multiple packages. Rep walked through each of the packages and helped me pick the best one for my needs. I checked with several other companies regarding a home warranty and Select offers the best value. I'm looking forward to working with Select home warranty on any repairs that may come up and I'm confident that their level of professionalism will continue.

After committing to a five year term, one of the exclusions in the contract made me nervous so I called to cancel. The customer service retention rep Ron helped fix the issue and I hope to have 5 years with no issues. Definitely when you order the service make sure you voice your concerns so that you give the company a chance to earn your business. Definitely would recommend anyone look into this for warranty coverage.

I’ve just been offered a deal of a lifetime! 6 years at $312 a year for the PLATINUM package! Can’t beat that. Lots of perks for over age 55, teachers, military, etc. Free 1 year coverage with 5 year contract plus discount! With a 5+ Year contract, it locks in rates indefinitely! How can I say no to this offer?! It all took just 5 minutes of my time. Lots of coverage and only $45 service call.

My time with Select Home Warranty has been nothing short of superb. When I signed up with them in 2017 I liked what they had to offer. In this year they still deliver on their promises quality repairs. I have called once for unexpected service and got quick and straight forward response. My experience with Select Home Warranty has been good so far. I like their response time and they are very easy to approach.

I spent five minutes with Richard ** on the phone, got a $150 discount on their Platinum plan and 14 months service for the price of 12. Title company was happy, lender was happier. Looking forward to never having to use it, but comfortable that if I do, they'll deliver. The policy covers everything I could imagine needing, and there are options that I could add in the future. I'll be happy to refer them to my friends and business associates.

They provided superior coverage in comparison to competitors. Coverage of more areas of my home for a lower overall cost on my behalf. Select also provided coverage of my septic and sprinkler systems. I would definitely recommend Select to a friend. Only advice I would offer is that not every customer wants phone calls and text messages on a product 60 seconds after looking it up. Overall very good product. Will keep Select for many years to come.

Daniel was a great sales rep. He was able to answer to all my questions... I was not ready to enroll in a warranty yet but Daniel ** sold me out. Great personality. He went the extra mile for me. Thanks Daniel **. Great customer services... Definitely, I will recommend him anytime... He explain all the detail about the warranty. Thanks for your help. Keep up the good job, Daniel **.

Bruce was very personable and knowledgeable when discussing the details of the various plans. We have had some problems with the reliability of previous home warranty companies. He immediately put my mind at ease. We chose the Platinum Care for its coverage of all the major systems at a reasonable price. We also added the pool and spa coverage at an additional fair rate. I feel confident Select will promptly handle our warranty issues if a problem arises for years to come. Thanks, Bruce!

This company has by far the worst customer service I've ever experienced. I've filed two separate claims with them and I'm yet to have a contractor to my house to make repairs. I paid for my contract in advance (huge mistake) and they simply don't honor their side of the bargain. For our first claim we were assigned 3 or 4 contractors after making over 10 calls only to have them tell me after I called to cancel my contract that our claim wasn't covered. Wouldn't that have been nice to know on the first call.

Bruce ** was fantastic. He took the time to explain everything to me and was extremely helpful. He went over different coverage options and payment plans to help me select the right one for me. He is the primary reason I went with Select Home Warranty. Hopefully I will not need to use this very often, but after speaking with Bruce, I am confident that you will stand by your services.

What sold me for purchasing this warranty was the exceptional help I received from Zachary. Zachary was very clear in explaining the coverages, and how their company offered water sprinkler system coverages as an add on as others do not offer. This was a huge sell for me. Also; the service calls would be $45 less than other companies. He worked with me as I explained to him I just retired and I am on a fixed income. I hope I will not need to use the insurance, but it gives me peace of mind to know I have it in case I ever need it. Thank you, Zachary.

The representative was friendly and professional. Kevin ** was able to answer all my questions regarding the home warranty that Select Home Warranty offered. He offered special deals depending on our status. Not having used them before I cannot talk on how they handle calls for service or handle claims. It appears to be pretty straightforward. At this point I would recommend a friend. Hoping all works according to the information I was given.

I used my service for the 1st time last weekend, I called at 1:00 am reporting heat pump issue on Saturday, got the call from a contractor at 10:00 am the next day with email verification early in the day. The contractor showed up on Monday and had to return back the next day for few testings. Turns out my thermostat had to be reset. The repair only required the thermostat to be reset, and I am up and running as of today. Thank you, for the quick response!!

Nathan ** was very professional, and courteous. He explained everything we would get, and made us feel comfortable as to the authenticity of his company. The rates for our policy are lower than any other warranty company we checked with. Thank you so much for the great service. We just recommended a family member, and they got the same great deal. Hopefully we have many years of worry free issues. This policy is saving us thousands of dollars, and giving us peace of mind that when something breaks, we will have great service, and the repair will be painless. We would recommend Select Home Warranty to all our friends and family.

The ice maker was dispensing only crushed ice, even when selecting cube. The customer service agent took our claim. The next day received an email stating ice maker is not covered by our plan. Why was this information not told at time of the initial call? It would have saved time, plus we would have not had to call back (after getting the email stating ice maker was not covered) to insure no local contractor would contact us concerning repairs (or get charged the $45 for our portion of our service call).

In applying for a Select Home Warranty I found the customer representative to be very fast, very helpful, and knowledgable. He answered all of my questions and easily set up contracts for two separate homes. I believe the programs for both of my homes is a good value and I look forward to the peace of mind Select Home Warranty will give me.

Zachary was excellent in giving me multiple options and working so hard for our family. He answered all of my (many) questions, and was patient in doing so! I also like printing off the contract and coverage described for our home. I like immediate feedback and documentation provided. I highly recommend your customer service, especially Zachary! Thank you for allowing me to be a part of your awesome company! I will definitely recommend your company to anyone searching for a lot of coverage and a great experience for a great price!

They got back with you right away. It was easy set up and the coverage was good then I added my second home and got a discount price so overall I would rate them at five and it’s nice not to have to worry about anything breaking down that you can just make a phone call and somebody will be here soon as possible. And plus I checked the reviews online and they all have good reviews so that made me feel good about picking them.

The setup process was great. David ** was very informative and a pleasure to work with. I was very pleased with the 5 year plans price with a 6th year free. With that I also will be locked in for life with a $45 service fee. Much better than the 2 other places I had called. I’m looking forward to knowing I’m protected for the next six years. I would recommend this deal to anyone who wants the comfort of knowing their home is protected.

The people I have spoken to on the phone have been top notch and all my questions were answered quickly. I reviewed several other companies and Select's customer care won me over. Hope I never need them to. I'm glad they are there if I do. In looking over the coverage this company seemed to offer the most for the money and the additional months beat out all other companies. The price is the same as others but the coverage is more.

Fred was excellent in giving me a full review of the services and shared multiple price options. It was due to his demeanor that I signed up for 5 years and his reassurance of the intended coverages and waiving the $75 fee to cancel after 39 days. It is not likely that I will cancel, but I felt more trusting when there is not an admin fee to cancel. We discussed a variety of potential scenarios so that I fully understood how the plan and coverages worked. I was very concerned about the renewal pricing which Fred put me at ease when he said the prices is fixed at renewal unless I add additional items to be covered.

Sam the salesperson was very helpful in answering all questions and concerns regarding covered items. Salesperson was very knowledgeable and very flexible in helping me pay for home warranty. If I need the service for which I purchased I will have further comment. However, would like to have hard copy in my files. I was really pleased with roof coverage at no extra cost along with two extra months plus one other month.

My representative was very informative about the plan. Told me about specials that were there for me if I chose to accept. I was not pressured about accepting any of the offers. The gentleman was a real pleasure to work with. He is definitely an asset to this company. I now feel comfortable knowing if anything that goes wrong I have a reputable company to assist me. The coverage covers so much in a home.

This winter I had a call to fix my heat - then I called the Select Home Warranty and they assigned someone to my job right away. Select then sent out a technician someone. Tech guy called me with 24 hours and tech guy fixed my heat in less than a week. What a performance - awesome work guys!! Just great! You guys are great! Thanks a lot and keep us safe!

Signing up was quick and easy! They have competitive pricing and great customer service! I was able to get coverage the day after my last warranty expired! Watch out for the 30 day hold period though!

I decided to get this plan because it covers what I need for my home. The rep answered all my questions professionally. He offered discount if I could pay for a year in advance. I could get 14 months for the price of 12 months. I had been considering getting a warranty for several years. I am glad I chose Choice for my warranty. He also gave me a senior citizens discount which was greatly appreciated. I will share what I have learned with others.

I required my HVAC to be looked at due to increased energy bills. I called SHW to create a claim which was done quickly. The first company they provided me failed to show up to our scheduled appointment. I called SHW to coordinate for a different technician/company to look at my system. So far I have been pleased with their work - but the real test will be when I get my next energy bill and whether or not it has been reduced.

The customer service was very pleasant and he was informative, helpful and courteous. Answered all my questions. He was patient and not so pushy like salesman can get. The prices were reasonable for the coverage. They offer a couple of different packages but I would recommend the platinum package. The person you speak with can definitely help you choose the proper package that will fit your criteria. They also offer discounts you can ask about the variety of discounts they offer or have available.

Alan ** was very helpful. I called him several times with questions and he answered them all. He offered me all possible discounts and I ended up buying a policy. This is my first home warranty so hopefully it will be a good experience and coverage will be as good as presented. They are good at their job but he for sure knows what he is selling. It is always nice to communicate with a person in the know. Thank you.

I had a very good and prompt experience. I was given full disclosure on all costs and Coverages. Overall it was a good productive call. Fred ** did a very good job! They cover everything from appliances, to utilities to ductwork and including a 2 month coverage. It's of great value especially as I was selling my home. I would recommend Select Home Warranty to anyone who needs to buy some good coverage options!!!

Excellent and honest service. Stopped me from making a big mistake with another home warranty company. The agent that called me was very informative and told me things that were not even mentioned by the last company that I signed up with. I have signed up asap with SELECT and hope to be with this company for many years. I signed up for the platinum plan which seemed to give us the best bang for our buck.

This morning I called for contract with Select Home Warranty. Right after asking for a quote an agent called me. I asked details and he gave me answers to clear in my questions. He explained about what I have to understand about the contract, when it starts for coverage, and how much it costs. He sent me e-mails along with his phone numbers. I am pretty comfortable with my contract at this point. And I am looking forward to seeing faithful and proper service from Select Home Warranty company. Thank you and be prosperous.

I am truly one of the victims of Select Home Warranty. I have never ever been deceived this much in my life. They first increased my deductible and then claim that it is what it is until I showed the proof. Then they had to reduce it for the next order. However not only they did not such thing, but also they didn't reimburse the difference in the previous deductible. Also they refused to pay the contractor because of this and that **. So all in all, they never paid nothing however I have issued three claims so far. I blame customer affair for this because of all those fake reviews. People, stay away from them. They are the worst you could ever experience.

Daniel was awesome to deal with. We are doing another home warranty on another property as we speak. **. He was courteous and professional. I was so comfortable with him that I had him email me his direct information so that I could deal with him again. I look forward to using Select Home warranty again in the near future as we provide warranties on all our flip homes and new construction houses.

Would like to see the terms of the contract, meaning I opted for the 5 yrs and I told that if I cancel for whatever reason, I would be charge roughly $291 and the rest ($1459) would be refunded. This is not mentioned in the contract I received. The remaining coverage, cost for service call are clearly spelt out.

Called to renew our policy and Ray answered the phone. He told us it would be $399 for another year. We asked if there was a senior discount and he said he would give us 2 more months for that price. He was very helpful and very polite. We will recommend your company. He told us if we have any question or if there was anything else he could help us with to give him a call.

Quick and easy. Got a great locked in price. Time will tell if the warranty is as good as it is supposed to be. Representative, Abraham, was very helpful and put up with all my endless questions and offered me a great deal. Company seems decent to deal with. Got a few other extras I was not expecting. Review is subject to modification or removal once I actually experience service from the company and contractors.

I was very satisfied with the sign-up procedure. The representative was very forthcoming and his explanations were easy to understand, I look forward to a rewarding experience with your company. I also like that I can just pay my entire year's fee at once and your satisfaction guarantee. If any of my friends need your service I will tell them about my experience signing up with your company. Since I have not required any service I obviously cannot relate to someone else my satisfaction with any service received. The fact that you received an award for service is pleasing to know.

Great, quick response. Knowledgeable and professional. I had heating air boiler failure during cold winter season. I was reached by the phone in next 2 hours after submitting a claim. Next day I scheduled for inspection. The inspection went safe and professional, they called 30 min before they arrived. They had a ladder and all support tools to perform safe and effective visit. The board failure was diagnosed and it's on order.

I like the warranty. The waiting process is too long. Once you can reach someone on the phone. You have to wait again after you start a claim. Then wait again for technician to call you. Then wait again after the technician come out. Then wait again for results. Then wait again for reimbursement. Still waiting. My first claim to fix my dryer was so much quicker and easier. I am not so happy with the second claim for my washer. Too long for the problem to be resolved. Two weeks is too long. Please work on a speedier process.

Just purchased a month ago and have not used. Sales was not too pushy and answered all my questions with knowledge of the product. It will take some pressure off me with this in place, as long as the product holds up to the reviews. I would usually like to use the service before I recommend the brand name, but it is rated #1 and took the chance. Will report back with results once they are in.

Customer Service was great. Took time to explain and had patience explaining. Will recommend. You have trained your staff well and they show experience in their conversations with your customers. Very professional and understanding throughout the explanations. Thank you for taking the time to go over every detail. Looking forward to tell my neighbors about your company. The value is very competitive and coverage is complete. I will recommend to my friends. You take the time to explain and go over everything and you do not rush at any given moment. Customer service is well trained and have the knowledge to explain any question asked. Great job, excellence.

I recently had to look for new home warranty coverage. I was extremely impressed with the professionalism and helpfulness of the employees of Select Home Warranty. They were so good and easy to work with that I bought new warranties for two homes. So far, I'm very happy with them. Not only were the agents very helpful, but I was able to get 15 months of coverage and start it as soon as the other ones expired.

Signing up for the service was super fast. So far so good! Chase walked me through every step of the process and was very helpful when answering my questions. I was cautious at first because of their quick response, but it worked out great. I didn't want to give my credit card over the phone, so he was able to email me the details. I did a quick search and saw many great reviews. The fee was very reasonable too. Having this type of protection is a nice option in case something breaks. Hopefully, I won't need it.

Customer service representative provided me with tons of options at great prices. I appreciated how much he wanted to try to find me the best deal but at the same time I felt like I was being pushed - he was definitely pushing a hard sale. I continued to explain that I could not afford to do more than what I was signing up for but he kept pushing other offers. If it wasn’t such a good deal I probably would’ve hung up on him long ago.

Select Home Warranty was relentless about finding a way to get me as a customer. Customer Service was very quick and painless. Definitely were salespeople in their approach, but not pushy. Followed up exactly when they said that they would. First, I was contacted by a salesperson within two minutes of putting my information in their website. After a good discussion with him, I received a follow up call from another salesperson seeing if there was anything else I needed. The follow up was appropriate and provided additional discount opportunities.

Alan, return my phone call in a timely manner, very professional, answered the numerous questions I asked and did not pressure me into a longer contract. Based on my first experience with Alan a rep of Select, it has so far been a good experience. Alan also sent information on a within a short period of time, provided me with his contact information and indicate to call him if I have any questions or concerns. Received the agreement within five minutes per Alan.

I signed up in 9/18, my heater stopped working 11/18. I called Select and they sent out a very unprofessional company that looked at system, first they replaced thermostat with a used one, that didn't repair heater, they came back and told me wiring was bad and it would need to be replaced, I had no confidence in their suggestion. I called another company, they found a gauge was stuck on unit and replaced it and everything was working. I called to cancel warranty 11/19. I was told I would get refund check in 15 to 30 days. I received check 1/29/19. The check was for $176.66. I called and they confirmed that I had service for two months, I had paid $399.99 for 12 months, so the two months cost me $223.30 after they gave me list of deduction they took. Do not trust this company.

I purchased a warranty policy from Select Home Warranty. My Central Heat & Air unit went out in February with below freezing temperatures. From the beginning the handling of the claim was TERRIBLE. After the technician came out, it had to be reviewed. Finally after 4 days, SHW came back and denied my claim saying it was an electrical failure & they wanted 3 years of maintenance records. SHW literally left their CUSTOMER OUT IN THE COLD. SHW only knows how to offer EXCUSES!!! I WOULD NEVER recommend this company. All they know how to do is quote the policy of why they are not going to repair. But they are more than willing to take your money.

I've been had very bad experience with SHW. When they sell you the products, they promise you a lot of things like lower premium, extra month's coverage. But, when you have claims, it will take a couple of days or weeks to get respond, or never get any respond. What's more, you need to read the tiny words carefully under each items they would cover, otherwise you will find that they actually cover nothing when you have problems. Even worse, when you discovered how bad their service was and decide to cancel your contract, be prepared to get almost nothing back since they will use different methods to calculate. NOT recommend!!!

Was in the market for home warranty due to wanting to have warranty in place to help with unexpected repairs because we are saving to move and also thought home warranty would be good incentive for future potential buyers. Salesperson (Bruce **) was knowledgeable and able to answer all of my questions regarding coverage and pricing. Received email with contract information promptly and information accurate. Value of contract was comparable to competitors, but chose this company for customer service ratings. Happy that they offered discount for veterans.

I was very pleased at the service Menlove Appliance repaired my Ice Maker. The repairman was professional and an asset to his company. Select Home Warranty handled my claim very expediously and extremely sensentive to my problem. I am more than pleased with Select Home Warranty and would recommend them to all my relatives and friends a truly professional organization in every respect Great Company. I am a private citizen and not in any organization.

My main reason for purchasing this warranty was the excellent help from the salesman. Jonathan was very clear in explaining the coverage and the very view limitations/exclusions -- e.g., frozen pipes and roots in the sewer line. For example, he said the hot water heater would be covered even if it failed due to corrosion. Other companies said it would not be covered. Also the service calls would be $ 45.00, less than other companies.

We just switched to Select and are already satisfied with our choice. Samuel was awesome and very helpful. He made sure to get me every discount possible. He was also very patient as I went back and forth on the phone between him and my husband serving overseas. They offer a great plan for military families as well! You just can't beat the value! Our old warranty company costs more and covers less! I am confident we will be taken care of!

Sam did an amazing job. Great service and professional attitude. Wasn’t sure I was going to select a policy because I have been with the same home warranty for 5 years between my old home and now new. Made it very easy and affordable. Thanks Sam! I am anxious to have the protection, Hope I don’t need it but peace of mind if I do.

I callled today and Zachary was very nice and helpful. He went over all options with me and explained every feature to me. He worked with me to get the options I needed with all discounts and the price I wanted to pay. I hope I won’t need to use the insurance, but it gives me peace of mind to know I have it if I ever need it. Thank you so very much.

Very disappointed ☹️. They told me I had the best package so my air conditioner broke!!! Needed a part replaced and it had a leak. They said, "We don’t cover that." And now did not want to return our money. That they said they would if we were unhappy with the policy. Never again. I have had home warranty in the past. Going back to one of those. This company mislead us. Don’t waste your money you are thinking you may save. Jane does very bad business. The least they could have done was put money towards our unit.

I found the Select Home Warranty representative, Bruce **, to be an attentive, careful listener, who made sure to address all of my concerns, answer all of my questions, and cover all of the bases politely and patiently. I found the services to be exactly what I wanted. As part of a family that includes a veteran and two senior family members, I appreciate the recognition of service and respect for age. I recommend Select Home Warranty.

Sam was very professional and explained the Home Warranty Policy very well. I decided to go with the Platinum Plan as it was very comprehensive and fit into my budget. I opted for the monthly payment plan. The disadvantage was I could not get the two months free unless I paid the year in full. Sam did offer other options too. He was patient and answered all of my questions. I just signed up today. I hope the service is as good as the sale. Thank you Sam, you did an excellent presentation!

Select Home Warranty is a SCAM!! Don't WASTE your money! I gave them $375 for annual platinum coverage, and when I submitted my first warranty heating repair, they declined and refused to cover it. I immediately requested a full refund, but they said it was past the 30 days, and would only give me a prorated refund based on $500 annual coverage less proration for 5 months less $75 cancellation fee. So I basically would get $91.68 refund for 5 months coverage. That's UNFAIR!

We had an issue with our over the oven microwave and had to replace it as, after some research, it was not worth the repair cost so we decided to replace it with a new one. We called Select Home Warranty, talked with a representative who was courteous and helpful and the claim process went smoothly. We were approved right away and payment was made promptly. Their follow-up was prompt. I would recommend them highly and will continue to use them in the future.

So far I've submitted 3 separate claims to Select Home. Roof leak, garage not working properly, and most recently an issue with my tub in the guest bathroom. The water won't get hot, but in the sink it does, and all over house water gets hot. Select ALWAYS tries to figure out how to NOT fix the issue. The only reason the roof was something they could fix was because I paid extra when I signed up. However, they sent a terrible contractor out. This was the 2nd contractor they reached out to me, because the 1st one NEVER called me to schedule an appointment. My roof leaked again in the EXACT SAME spot within months. Now I have to chase that guy down. They would only fix the garage door opener!

Our Samsung Range and Oven died. I called in a claim and they sent me to Appliance Rescue. I left a message for Terence at Appliance Rescue. **, Terence here in Kailua Kona. He called me and set up an appointment to come out the following day. He came right out, took the oven apart and discovered one of the major motherboards that runs the oven died. You approved the claim. Terence has to order the part. Thank you. Looking forward to being able to use the oven again.

The information provided by Michael ** was quick, precise and thorough. Great deal and great customer service. He explained every option and offered additional services I didn't think of. Also since we're using to provide to a buyer I can get the same deal on our next sale! Highly recommend for the sale of a house. I searched online and this company had great reviews and ended up with the best overall deal. Will definitely use again and refer to friends!

I purchased a home warranty at the end of May. Total cost $499.99. I was supposed to get 3 months free so a total of 15 months coverage and a service charge of $45 per service call. At the end of August I had an issue with the faucet in my kitchen, so I called to file a claim. I was told, plumbing is covered, but NOT the fixtures, so I paid an additional $100 to cover the fixtures. When the plumber came out he was going to charge $300 for the faucet, I thought that was unreasonable so I purchased a faucet myself for $103 at the local Ace hardware. The plumber installed the faucet and I paid them $90 which is what I was advised by the Select Home Warranty representative told me to pay. So now my $499.99 plan has cost me a total of $792.99.

Very helpful when it comes to current offers and discounts. Communicated thru email which is very helpful because I could not answer the phone during the day because of work. A lot of businesses will just keep bombing your phone all day long until you have to block the number.

Record temperatures led to a serious pipe break in the hot water line as it moved from our garage into the house. We got the water turned off, but there was serious damage the situation was an emergency. Normal response times would have led to more damage so we notified SHW right away... and received full back-up from SHW... also right away. As a result, SHW has at least one possible new vetted service provider in the Colorado mountains. Pipe got fixed same day as burst; drywall is due this week. Paint same time. We've had multiple temperature ranges from 20 below zero to 40 degrees leading to excessive problems with pipes, leaks etc. SHW responded quickly.

Technician was sent to me in a timely manner and my heating system was fixed temporarily while a job order was placed for the flame sensor which is the aging part that needed replacement. Also the job order for replacement was approved in a timely manner. However, reimbursement for the previous job that was done by a technician from me on the heating system took about three months before the check got to me in the mail. I was nearly discouraged by the length of the process.

There was a misunderstanding about a call out for my dryer that had stopped working. It was a bit of going back and forth with no resolution. I was then referred to Mr. James ** a supervisor. He turned the situation around in a timely and positive manner. His course of action has helped to restore my confidence in your company. I was thinking of cancelling my policy because this was not the first time I have had problems with a call out. One of the major problems is the time that it takes to get through to the relevant department. I am just left holding on for long periods of time.

So far the process was easy just seems like there is a communication issue with the process but fair and with a few calls it was settled. The process can take a little longer than you might expect but it saves money in the long run. I will be calling at lunch to figure out how to go about the next step, that is part of the lack of communication, I was approved for a check as of yesterday but that is the extent of my knowledge on what is happening next.

Alan ** was very I formative when it came to the services provided by Select Home Warranty. I had many concerns and he was able to not only answer my questions, he was able to answer questions I didn’t even think to ask. I was hesitant to even purchase a home warranty, but Alan took the time to put all my concerns to rest and went above and beyond to ensure a good customer experience. I will definitely be recommending this company to others.

The representative was helpful. He walked me through the policy so I understood the questions that I had asked to them. They worked to give me the best value for the longest terms so that my policy would not increase in the near term. I would like to have seen that exhaust fans were included in the policy. With that said the representative was able to get my garage heater included in my policy.

My microwave stopped working and I sent in a claim to Select Home Warranty. It was almost new, just thirteen months old and the one year warranty was just up. I sent an email to Select Home Warranty describing what it had done. They said it would cost more to fix than to purchase a replacement. They said they would send a check I could use to purchase a new microwave and they did what they said they would do. Glad I had the warranty with Select!

After reading all the reviews, I decided to call Select Home Warranty. I spoke with Mark at ext **. Mark was very helpful when I was looking for a service contract. He went over and above to help me out. Which I appreciated very much. He was able to work out my plan to suit my needs and my budget. So time will tell, when I have to use their services for any repairs.

Kevin went above and beyond to make my shopping experience for a home warranty an exceptional one. He made the process an easy one and answered all my questions regarding the warranty. They also had great promotional offers such as 2 free months and some $$$ off. This is what helped my decision to give them a try. He sent me the link to enroll and within minutes I had a home warranty. Thank you Select Home Warranty!!!

Mark ** was very knowledgeable, patient with all my questions and helped me to get a policy that fit my needs. He was very thorough in explaining the different plans and what they cover. I feel that the value of the policy was better than your competitors and getting two months free and roof leak coverage added for free was a bonus. I would highly recommend Mr. ** and your company to my friends and family.

Awesome communication and customer service. My claim was denied because it wasn't covered but overall proud of how they handled it. I had no problem submitting the claim and they responded in a timely manner. They also showed me clearly where the coverage was excluded in their warranty policy. They went above and beyond to make sure that I understood why I was denied. Awesome company, awesome customer service, and awesome price. You really get value out of this coverage.

I purchased a home warranty for my current residence. Bruce ** provided wonderful customer service. He answered all of my questions and was able to work out an excellent offer. I am extremely happy with the customer service and the affordability of the policy. I have not needed to make a claim yet but Bruce assured me that my area is well covered with multiple technicians available for repairs. The co-pay for service visits are extremely reasonable.

The most recent call i had with the company was not good. The representative wouldn't take her time to understand my question, even after me repeating and rephrasing it multiple times. She was not American, I could tell by her accent. She was nice on the phone, however I found it rude when she interrupted me to give me the same reply to my question she'd already said 5 times. I asked to speak to a manager, then the call was silent. No response. I ended up hanging up. Other than this instance, I've been fairly happy with Select Home Warranty.

Select has always been professional and offer great pricing. I’m a renewing customer and was happy to continue my service. I filed a couple of claims and were always handled fast. My A/C broke and we had a tech come out the next day and fix it right away. Website is pretty user friendly and simple. Contract is pretty straightforward and pretty self explanatory. I have no complaints and would definitely recommend to my friends. They also have multi year terms which assist to lock rates and provide constant pricing.

Select Home Warranty - Why do you buy a home warranty? I will tell you why I did. I bought a home warranty to cover my family if we ever had a major appliance go down. 7 days ago my hot water heater went out. Cold showers in February is not fun, but I thought I was covered with my home warranty. They send out a technician to access the problem. He tells the warranty company that I have a leaking hose that connects to my water heater, and also that my water heater will not stay on. It starts up and then flames out...

I was very pleased with the customer service. He answered all my questions. Told me my contract would be sent to my Email by the next day, it was. The price was much better than I had gotten from another home warranty company. An even bigger plus you don't have to pay the day you put a claim in, the other company said the service company does not collect. I will be telling all my friends how easy it was to sign up.

I was not sure where to start to purchase a Home Warranty. My Google search returned several companies including Select Home Warranty. As soon as I hit send on the button to request a quote, my phone was ringing and David was on the other end. He was quick and to the point. He made my Home Warranty purchasing process a breeze. He explained details of the plan and ensured I received the best rate possible. He even shortened wait period from 30 to 15 days. Finally, he was cordial and respectful. Thank you!

I just purchased the warranty program and the customer service was awesome. Being a single person it is really nice to have a home warranty program. Don’t have to depend on anyone. I really enjoy the customer service rep as she was very polite and professional. My sister has home warranty and convinced me to get one. I just am recovering from surgery and my jacuzzi jests stop working and also my irrigation started leaking and with the Select Home Warranty program all that I had to do was call their number to get a schedule maintenance worker out here to handle all of the repairs for me. I am sure glad that I listened to my sister as well as the former homeowner of my house used them as well and when I asked her who she used she said Select Home Warranty. So I just want to say thank you Select Home Warranty group for making my life easier and less stressful.

Genuine care and concern providing valuable understanding of the product. Looking forward to enjoying this experience for the next several years. The representatives presented themselves with professionalism and customer service attention to (as if they were purchasing the product; what would they be comfortable with). The representative allowed for the customer to drive the conversation but kept it in at a nominal speed by answering anticipated questions and understandable language instead of the regular fast paced sales pitch.

Excellent customer service, very helpful and informative. Went over all options and gave us suggestion on the best policy for our home and needs. Even went so far as to give us discounts and free services. Made sure we understood the policy and guidelines that we chose. Can't say enough about the customer service, helpfulness, and information that was given to us. I'm so happy I signed on. I will definitely recommend them to all my friends, family, coworkers, anyone that is looking for a home warranty policy.

Adam was easy to understand and a pleasure to talk to! He had all the answers to my questions and provided information before I even thought of it. I believe he really had my best interest at heart and got me a great rate. Thank you for hiring people like him! I needed to call him back the next day to have him resend my policy and I had it in my email before we even got off the phone. Now that's great customer service!

Jeff was very helpful in explaining the policies and the costs associated with them! He was also very professional and welcoming as well! We would definitely recommend this company and Jeff to our friends and families! Thank you!

Isaac was very courteous and knowledgeable. He clearly explained the systems and appliances covered, deductibles and claim process. The price was very good relative to the competition. I added coverage on a second home. Isaac explained the benefits of adding coverage for my second home. Prior to my purchase I researched the reviews for home warranty companies and was impressed by Select Home Warranty's high overall ratings, customer service, hours of operation, deductible, covered and excluded claims.

I have positive experience with my leaking roof/porch. They got back to me quickly and explained the policy and coverage very well. A lot of people do not read the policy carefully so I am one of them. I placed a service request not covered by policy which I was not aware of. Lesson Learned! I still recommend Select Home warranty to all friends and family. I think the service is very good and price you pay is affordable than other companies I searched.

Sales rep was very professional and answered all of my questions. Rep tried to do add on sales but was not pushy. Several of the additional discounts as well as excellent reviews online made my choice easy. I purchase an expanded service plan and received two additional months of coverage as well as a $150.00 discount on my yearly contract. The $60.00 service fee was great compared to my current $100.00 service fee. I hope that this plan is much better than my previous service provider.

Great sales Rep Jonathan. He answered all my questions and was very helpful. He knew what his job was! He was friendly, knew what he was doing, Did not try high pressure sales. Did not try to oversell me. Told me all about the contract. Gave me a better price, told all about the coverage, when the contract started and about the plan when it began and how much the copay would be sixty dollars. He was nice on the phone. Give him a raise! Thank you for the service plan.

My refrigerator broke in Sept, took a month before the appliance company came and repaired it. It was repaired Oct. 23, 2018. The repair was the defroster mechanism not working and ice built up in the refrigerator because it was not defrosting and the refrigerator was not cooling to proper temperature. The repair person showed me the ice build up behind the drawer in the refrigerator. Ordered the part and replaced it. That took a month. Three months later, the ice is built up again, the part he replaced is bad. I called the repair company because their website said their work is 100% guaranteed. They said they only guarantee their labor for 30 days and I would have to call Select Home Warranty.

Thank you for finally sending that fine company. They came on time and waited for me to get home. Then they waited for me to get home. I do have to mention that the company that finally showed up was the fourth technicians that were assigned to my job. I also think that the service charge of $60 per appliance is too expensive. Lower the service charge. That would help a lot and make your company even more attractive.

Select Home Warranty was quick to find a professional in the area to check out our AC Unit. It was a bad capacitor, and it was replaced that day. The company they used was great. He checked the rest of the system over to make sure there were no other issues, blew out the drain lines and we were nice and cool again. Thank you for doing a great job getting our house back to normal. We would recommend SHW for anyone looking to add coverage when purchasing a home.

My rep emailed me and asked that I give him a call to go over some of the details of my plan renewal. Jonathan was helpful and professional and let me know what my renewal options were. If I had anything to say, it is that I was curious that I was never contacted by Select to let me know my 2018 plan was expiring and to go over renewal options with me at that time. I had to reach out to you instead of you reaching out to me.

Very professional. He explained everything to me in detail. I am new to this. I haven't used any of the services. But the Customer service was nice. My line actually hang up and he took his time to call back which I am glad because now my house is cover. Everything was super easy. For the price it's pretty good. To have everything cover and pay a partial fee ain't bad. I am thankful for the agent for been so nice.

I took the policy out on 2/4. On 2/8 on electrical panel started to arch. I called them. They said they would send someone out. On 2/12 I called and they said my claim was denied because I have to wait 30 days to file any claim. When I signed up the man on the phone didn't to me that. Just said I was covered for everything. Really? How was I suppose to know that. I'm on social security. I gave them all I had for this plan and now I'm screwed.

The salesman did a great job. Knows the business. Explained options well. He provided good customer service overall. He was very well spoken and answered all my questions precisely. He is definitely a good employee and you should make sure he is taken care of well.

14 days for $50! That's how long it took to finally get an answer on my broken down dishwasher. Then, after 14 days, you tell me you can give me $125 when it already cost me $75 just to get it looked at and deemed un-repairable. So, this home warranty is paying me $50 for a broken dishwasher that can't be replaced for under $400??? How is that even remotely the right way to do things? You're ripping me off and don't care one bit! I will tell everyone I can to stay far away from your company. Instead of home warranty service, you should call yourselves rip-off warranty service.

Recent washer repair - Initial contact and appointment scheduling took a little longer than expected; however, once that was resolved we had absolutely no problems. The tech was knowledgeable and was able to resolve the issue. Everything seems to be working. He completed the service yesterday afternoon and I'm not sure if I can confidently say the problem is totally resolved. I can say - the one load of laundry I washed has been completed and we have no problem today thanks to the service tech. Thanks!

Easy to deal with. Very good value. Very happy with the rep I spoke with. Very easy to renew my coverage. Rep was very good to work with. I would recommend to anyone that needed home warranty for their homes. Plan to keep my warranty as it is very good buy. Have not had to have a claim yet but having the warranty gives us peace of mind should any thing happen. Keep up the good work.

I contacted Select Home Warranty for a quote after purchasing a home. I received a call from Bruce ** from Select Home Warranty. Bruce was very professional in telling me about the company and what it could offer me. He answered all my questions and addressed my concerns. He was extremely helpful with explaining all aspects of the different policies and the coverage for each policy. As a new home owner I had many questions and Bruce was very helpful and patient. I found him to be knowledgeable about the home warranty policies, compared to other people and companies I had contacted. I will be recommending the company and Bruce ** to others looking for home owners warranty policies.

Great customer service. Will move into my house with peace of mind, thanks to my warranty. First time I’m purchasing a home, so it’s a bit scary, The phone call was great with details outlined. When I chose not to purchase multi-year coverage, there was no pressure. It was a great experience this evening. I would recommend this company to anyone. It’s not the norm these days to experience great customer service, so I’m thankful for that.

Bruce ** was the agent that contacted me and was extremely helpful and knowledgeable. He explained the contract thoroughly to me and even took the time to look for the very best rate for me. He answered all of my questions with clarity and without hesitation. He even got back to me after the initial call to answer a question about my contract. It's very nice to deal with a person who is pleasant, knowledgeable and takes the time to make you feel important to the company.

I have not had to use the service just yet but the call to purchase was fine. I was looking just for a one year plan, even though they were a little pushy on the extended three year policy. He would have tried to divide the payment up for us which he said he does not do all the time. The payment process went fine. He took my card information over the phone which was easy and he looked for different discounts for me specifically.

Everything met my needs and even exceeded what I expected. Originally it was a plan that did not start for 30 days post signing up but he knocked it down to start in two weeks!! The plan was very affordable and easy to start.

The call was quick and professional, he gave me several options and talked me through my add ons. It was such an easy process. Nathan ** was AWESOME! It was a pleasure to speak with him today. He is an asset to your team! I had originally added several different add ons that did not pertain to my home, it was comforting to know that your company was not trying to take advantage of a woman who was unclear of the coverage she needed thus trying to upsale me. Big thank you for that!

So far my exp with Select Home Warranty was with registering with them and for a quote over the phone. I spoke with Ms. **. She was awesome. She gave me her direct line to call back, and I did not have to wait even a few seconds before I got to talk to her and she finished the formalities over the phone in a few mins. Hopefully, I will have continued better experiences with them if I have any problems with my Home.

This is how my washing machine claim goes like this: Call Select, they did not provide email verification that claim was made. Next day, call again and they process the claim. The technician comes out $45 per call and determines the machine is not getting any electricity from the outlet. Closes his toolbox and says I need an electrician to repair the outlet. Place another claim for the electrician to come out only to find there is 120V coming from the outlet and pays him another $45. Next, call back Select who says they have received the diagnostic report from washing machine tech.

I had a home warranty since the purchase of my home. Unfortunately, I was not pleased and cancelled at the end of my contract. Due diligence was done seeking an alternate home warranty. I received a call from Abraham, listened intently and informed him I wanted to do more research on his company. During my research I had someone else from Select call me, and I became annoyed because I informed Abraham once I did my research "I" would call him back. During my research I called Select to ask a question, and the salesperson did not have an answer, yet seemed more concerned about getting the business, and not listening to the customer. If he had, he would have found out the answer to my question.

I found Sam ** to be extremely helpful, knowledgeable, and professional. In fact, I talked to someone before from Choice Home Warrantly and found this individual to be too pushy and just wanted to get me rolled into a policy and not offering any type of special programs/discounts. Mr. ** was just the opposite. He took the time to offer difference programs, he was very patience and understanding of all my questions--he's an asset to Select Home Warranty.

Great sales team that sell you the whole package. You have to wait 30 days to use and don't you know their 100% refund guarantee is only during those 30 days when you can't put a claim in. OK... so you get over that and put two claims in on day 40. After 10 days, I'm called and told BOTH claims cannot be serviced by them as they can't find anyone in my area to come and do the repairs. I am, however, given the option to find my own person, then if the cost is over $100, go back to them for 'approval' to use that person and then, with any luck, that person that YOU found can repair your appliances after already visiting our home to analyze the cost and repair. I called on day 50 to get a refund and was talked into 'trying it again' and guess what? After 10 days they couldn't deliver a repair person, once again.

Daniel was very helpfully in getting my account set up, and price was what I was looking for. And explained everything to me. Didn't beat around the bush. Took down all my info and help me with all the paperwork. And told me all the in and outs of the quote. And was very attentive to my account. And listen to my needs and was just over pleasant. And I would recommend this to all my family and friends.

Chase ** represented your company well. I chose the 3 year plan for my condo. I was please to learn that I could select a multiple year plan. I had a plan with another company and saved money by selecting your company. I especially liked the ability to transfer any remaining time if I should choose to sell the condo. I chose the 3 year plan based on the cost savings and the ability to stop the service at any time with a pro-rated premium return.

I purchased a home warranty 12/31/18. My payment was set up for a monthly auto-draft. I called today 2/11/19 because my second payment was never drafted. Everyone was extremely helpful and were able to let me pay my Jan payment and enroll me in auto draft. Very easy, no hold time and everyone was kind! I hate that my auto draft was somehow missed when I signed up and was dreading calling to fix it but my attitude was quickly changed with how easy y’all make it!

I was pleased with the interaction I had with the customer service representative/salesperson and was also pleased that over the phone I was able to receive an extra discount from what I saw online requesting quotes. I would definitely recommend this service based on my experience. Now I hope that my experience with claims submitting, if I had one and I hope I do not, will be as satisfactory as the experience signing up for this service.

Spoke with Sam to sign up for our warranty service. He was extremely helpful and friendly. His professionalism and knowledge made the sign up easy. He thoroughly explained the warranty and process and managed to save me some money in the process!! Thanks, Sam! I have dealt with many different individuals over my time in business. Sam ranks up there with some of the best I’ve dealt with. I am looking forward to having my home protected by Select Home Warranty.

I definitely recommend Select Home Warranty to anyone that would like to have a peace of mind for a reasonable price. Belinda from customer service was very helpful and friendly explaining how can I benefit from Select Home Warranty. It's great that my wife and I does not have to worry about failures of appliances or systems since it will be covered. We even included the pool system for only $10 per month. Everyone should have home warranty from SHW.

We have been considering a home warranty for a while now but had so many questions. I had spoken to 2 other representatives who didn't really answer my questions and seemed eager to get off the phone with me. Then I got in contact with Sam ** who wanted to answer all of my questions and even helped us get a great deal on a 5 year plan! We are very please with his assistance. We hope to be as pleased with the service from Select Home Warranty if we ever end up needing to call them for our appliances!

Call by Abraham last night and convinced me to go for 3 years. Great salesperson & knowledgable in all aspects of what I needed. If it weren't for him, I would have signed for 1 year with the wrong specs on my contract vs all the info he gave me and made a plus to sign for 3 years and get extra perks. He spent a very detailed amount of time explaining each thing.

I was very happy with my call to set up my home warranty with Select Home Warranty, it was a quick call with a very nice woman and I was able to get the exact coverage plan I wanted for my house at a great price. I believe in the future if I have any issues with my home, I'll be able to have the company help quickly and send out good technicians to take care of the problem. This gives me a lot of peace of mind.

When I signed up for Select Home Warranty I was told I can’t make a claim until I’ve paid the first month and 30 days have passed, which doesn’t make sense because what am I paying for? I have to pay $36 the first month for the privilege of being able to make a claim in the next month? Nonetheless, when the representative said that having the policy meant I would pay $36/month and only $60 for a repair call no matter how long or extensive the repair, it would be covered, I signed up.

They had a very quick response to my broken my microwave. The claim submission was very easy and quick. They gave us a good deal which they would pay 95$ of the new microwave we bought. I am very satisfied by their service. I hope they keep their fair deals and service up. I honestly did not know how good their service was, but I was surprised when I saw how quickly they responded and acted on my problem. Thank you again.

What they sold me is not what I got. My AC unit broke down and now they won't fix it because it has an exception. Salesman Sam told me I would have peace of mind and it turn out it's a lie. Very dissatisfied and disappointed.

Ridiculous customer service located offshore. Nobody is responsible for nothing. Bunch of idiots who is not able to provide you with any updated information! 24 hours takes to assign a contractor and contractor set up an appointment in another 24-48 hours. Imagine yourself stuck with a clogged toilet of a flood. Select Home Warranty does not have their own technicians, so they just hire someone in your area. In West Palm Beach they like to work with A&Z Plumbing. The technician from this company never arrives as scheduled, the communication between the office and technician is poor, especially after hours. Terrible experience! I am about to cancel my plan!

DO NOT Fall for this Home warranty. 1st time did it with American Home Warranty as a horrible experience tried this with Home Select Warranty. I paid regular maintenance of my HVAC up to $900 out of my pocket, and when it came down to help with a repair, all I got approved towards was $150! I paid $500 for this service and instead they help with just $150 towards my HVAC repair. How are these people allowed to be in business? Save your $500 for a real repair. Not worth it!

Like this company, and have had good luck. Only question mark is how they handled my microwave. The display went out. All they did was offer me $50 to go buy a new one, and have it installed, and said they don't fix them. Hmmm. Seemed like my $400 microwave needed more attention that that. Otherwise, of course, my service has been good. Then, got a call today that my warranty was expiring soon. I re-upped on the phone, with Isaac, and everything was taken care of.

Run away from this company. When you close with them everything looks perfect and they give you discount, extra months, low service call fee and then when you have a problem they solve in the worst and cheap way possible. I had a problem on my thermostat (air conditioning) and they replaced for a inferior one, extremely cheaper. They said they had no obligation to replace for something similar than the one that I had before. This is the cheap price paid. Don't fall into that.

I spoke with Bruce **, and he was absolutely great. He was very knowledgeable, courteous, and tried to help me out in any way that he could to get me the best "bang for my buck", especially because I am a senior citizen. I would highly recommend him. I asked him all about the different plans and what was covered, and he explained the differences between them. Even when he placed me on hold, he apologized for the extended wait time.

I called and talked with a Jonathan ** about looking to change the type of coverage that I had for almost 5 years now. I explained to him my coverage requirements and what I was paying (I will be 65 years old in soon). With retirement right around the corner I wanted similar coverage if not better and looking NOT to have to pay so much each month. He very kindly discussed numerous kinds and coverage along with pricing. I appreciated his concern for my home's needs along with what I actually could afford. I feel like I am getting more Bang for my Buck now!

I needed my dryer outlet inspected because it was not working. Select sent someone the next day and they repaired within a relatively short time. The repair would have cost me a lot more time, money, and stress without the warranty. They worked around my schedule and explained exactly what was needed once at the home. Additionally, the service fee was very low compared to other home warranties. Please read your coverage carefully and ask questions to the informed representative when you call in your claim. (Be informed!)

Filing a claim was very easy. And they came out super quick and handle the situation for me. I would recommend them to anyone. If you ever are looking for a reasonable and reliable home warranty company then this is your company to go with!!! This company is one of the best companies I have been with and if I had to do it again I would choose them all over again. The person they sent out was very professional and polite. He also was at my home at the time he said he would. He even called me ahead of time to let me know when he was on the way to my home.

I dealt with Adam today at Select Home Warranty and the process was extremely painless. Adam explained things extremely thoroughly and the coverage/price was great. The buyer/seller protection really helped, it let me purchase the warranty pre-close without any worry of being out the cost if closing falls through. The purchase process was quick and easy. The discounts and wide coverage were also a plus. I look forward to continue working with Select Home Warranty and Adam.

Oven needed a new element which our contractor supplied. There was a significant delay because the work wasn't approved in a timely manner. The work was done professionally and quick after approval. The contractor and I tested the unit which heated up very quickly. So this was a win for us. We will be testing it out this weekend with a pizza or some chicken. I am hoping for other services in the future go this smoothly.

The agent who sold us our home warranty is Jeff **. We found him to be very knowledgeable, professional, and helpful concerning the decision to purchase this policy. He easily explained everything and answered our in-depth questions quickly and accurately. He also helped us understand the necessity to purchase additional coverage for our septic tank. He did all of this plus more without be pushy or seeming hungry to just close the deal. As a retired Lt Colonel with 28+ years of service, I have learned to recognize talent, drive, and dedication to the mission very very quickly and Jeff exhibits all of these qualities. Please tell him Charles and Vicki send our kind regards and a big "thank you" for all his help. In my humble opinion, Jeff is a keeper and a 'must have' on your team.

David was an excellent representative. He answered all my questions and help me start my policy quickly. The customer service was great! I received my policy to review in a matter of minutes. Overall my experience was great! I am hoping the same great customer service is provided whenever I have to make a service call. I look forward to starting a great business relationship with your company. I feel much better knowing that my home is covered.

Super easy and fast! They explained everything and were friendly. No pressure and welcoming! I can't believe I haven't purchased a home warranty before this. The representative helped with deciding on additional years. I settled on the five year plan. Great prices and am looking forward to working with this company for many years to come. Military friendly outstanding service. My wife has been asking me to do this for years. I dislike the hunny do list so now someone else can check off the tasks.

Michael was outstanding in customer service experience. I hope that HR will review his ability and consider him for a promotion ASAP. He went above and beyond to earn my business with my home warranty for the upcoming closing of my new house. I am retired from 30 years of HR Director with the Federal Government. I wish we had 10,000 Michaels. His politeness and eagerness to help was outstanding. Thanks for his expertise and excellent customer service.

I contacted Daniel ** after I inquired online about a home warranty on a home I had just closed on, he left me a voicemail about the home warranty. He was very helpful and explained the coverage and the discounts on how it worked and offered me several options. I did not feel pressured to make a purchase like others from other companies that I had talked to. I was very happy with his service. He was very professional and understanding.

After shopping for a Home Warranty I am convinced SELECT HOME WARRANTY is the best value in the industry by far. Better rates. Better coverage with plenty of options and flexibility for the coverage that works best for you. Customer rep. was very informative and returned three phone calls from me immediately answered my questions. That was not my experience with the other companies I contacted. Not even close. Again I highly recommend Select Home Warranty.

I was looking to renew my Home Warranty with a different company than my current one. I went online to look at reviews of other companies and decided to take a closer look at Select. I received a call from Abraham ** and we went over what the warranty offered and its pricing. Abraham was very thorough in explaining the warranty and very kind. I decided to make Select Home Warranty my new home warranty company and even purchased a 3 year contract. Thanks Abraham for a job well done!

Allen was great knew his info. We talked about all details of services offered and then I called him back. Asked about left out negatives he gave me great details. ** my order #. I signed up only because of Allen's 120% great service experience. He offered all promotions and I decided to do monthly. He made the experience easy and positive. Thanks for your help Allen ext. **. I called him back because I wanted to review a program with a company call home services ? There was no comparison even though they billed thru electric company for convenience.

We had a home warranty on the house when purchased and quickly learned it's value, but after replacing most of the old systems in the house, let it lapse. One service call from a plumber for a leaky toilet cost more than the warranty for a year, so decided it was time to get a new home warranty. I was happy to get the discount offered and the two extra months of coverage, but was somewhat dismayed by the push to sell me additional years of coverage. Over the coming year of coverage, we will see how the service compares to American Home Shield, our previous warranty service.

I was very impressed with the service. Mostly, I was impressed with how much of it I could do by email and not have to deal with phone calls. By the time I was ready to call and seal the deal I had all I needed to know so I was not taken away from my day very long. I turned down many other offers because they simply drove me nuts with phone calls and emails and texts...

Was expecting a little more than $125 for replacing a cooktop, but I guess something is better than nothing. I am still trying to find a top. Even used cooktops are more than what was agreed upon. Also, it did longer than expected for you to get the report from the contractor. He said he sent it, you said you didn't get it, back and forth. This was very frustrating going back and forth with select and the contractor. The experience with the contractor when he did come out was not that good either. He was actually going to leave my house with my power off.

My washer stopped working and there are no repaired for this brand in the area I work. They tried very hard to get someone from out of town to no avail. They offered me a settlement that I agreed on and I am purchasing a new one. They also gave me a free month of insurance. I am recommending this insurance to my parents who are looking for something like this. They were on top of this through the whole process.

Just signed up so can’t rate service. Customer service so far has been good. Abraham ** was persistent but nice. Answered questions and we feel we got a good rate. Unfortunately we had called before and ordered policy but apparently “wasn’t processed”. This is the first time we got a home warranty and want to have peace of mind. Hope we don’t need service but if we do counting on prompt reliable service as guaranteed.

While the first contractor assigned dropped out, I was so happy with the service provided to diagnose and get approved my furnace repair. Customer service was very helpful and fast at responding to my questions. Hopefully getting the repair completed will be as great of an experience as getting the repair approved- thank you for your help! Hopefully I will not need future repair work, but it is a comfort to know SHW is there by my side in case I do!

I was very much interested in keeping my house contents working all the time and then I seen the advertisement on protecting and fixing my contents. You always wander who to call for pluming or hot water heater and after talking with them I was hooked. I figure if they have people like the man on the phone then I knew I chose the right place. I asked questions and he had the answers and info to back it up. The company seems to have it together and that is what I wanted.

I originally called to get information about purchasing a home warranty for a house I am selling. However, the representative I spoke with showed me the advantages getting more warranty for less cost. So as a result of his skilled upselling I purchased a one year warranty on the house I'm selling for $450 with $45 service calls and 2 months free. I also purchased for my private home a 5-year warranty for $1,750 with $45 service calls, a free covered item, and another year free. I had expected to be quoted approximately $1,500 per year. This was a pleasant surprise.

They had very good friendly customer service over the phone. But I have just signed the new warranty it's only been a few hours. So over the phone all was good but we shall see if once service is needed if they can exceed other companies. I cannot comment as far as work wise and what will happen once submitting for actual services but let's hope the same good, fast services are provided as the advertise.

Abraham was very helpful. I appreciated the time he spent talking over the home warranty agreement with me. I needed two home warranty agreements. One for my primary residence, and the other for my rental home. I still need a number fixed on my Mapleton house warranty agreement. Plus, I checked the junk/spam folders for the warranty agreement for my rental home in Springville and it is not there. I still need that sent. Thank-you.

My warranty good until September 2022. l should get October 2022. Please advise. This policy covers rentals as well and I’m very happy to have it as the cost is protected from increasing parts and labor. As a home owner I feel protected from all the things that can breakdown. Thank you for the Super Bowl discount and lowering my repair call fee. Abraham explained the coverage very well and I got the 3 year fixed policy. I Hope everything was true and I don’t have to worry about expertise on the service plus expensive parts.

Was contemplating whether to get home warranty and if I did with whom but after talking to Ralph, I was completely sold and went with the 5 years that he recommended. I think I made a good investment. The price, length of service, the amount of equipment covered, value, and Ralph's explanation removed any doubt I had. I feel at ease now because if anything breaks, I don't have to worry about who to call and how much will it cost me.

Thank you, Select Home Warranty (and Nathan!) for helping me through this process. It was effortless and very rewarding. I am glad my house is now protected with y'all and I thank you for helping me during this time. I am very glad I researched companies and decided on Select Home Warranty, I will recommend your company in the future to friends and family. Thank you so much again for making this an easy process for me.

Very good agents. The agent explain to me other options available for long term contract. He was generous for explaining how much money I would save going long term. He also explain to me what was cover and how much my service fee was for different contract. He was polite, very accurate, and I would recommend Select Home Warranty to my friends. I haven't use them yet but the way the sales representative represent himself and the company I'm sure I will be happy that I choose this company.

I was so put out with my Home Warranty that was bought for me when I purchased my home last April, so I went online to read reviews of other companies. I no more had clicked on Select Home Warranty when Steven called. He was so polite, open, upfront and his services guaranteed with the warranty were far better than my first co. He wasn't even pushy. Lol. I think I'll be very pleased with this co. And it's AFFORDABLE. Thank You for your help.

The agent was very helpful and kind. She helped me decide what was the best option for home warranty for my new condo. I am very pleased with the great customer service I was provided. I would definitely recommend this company to my clients and close friends/family. I am very satisfied. I bought home warranty with Old Republic on my first home and I had such a great experience. The process was quick and smooth. Thank you again!