Select Home Warranty Reviews

Got a good price on a new home warranty with the help of a customer service representative who was thorough and surprisingly not too pushy. I am Counting on the warranty to be a good one after having a bad experience with a different company. Follow through was good as well. I got the contract in my email shortly after I got off the phone. The salesman explained the policy and did a good job. I was happy with the response. Thank you.

I would recommend shopping Select Home Warranty if you are in the market for a home warranty. I have not made a service call yet, but I can definitely recommend Select Home Warranty if you are shopping for the best overall price. Select Home Warranty beat out all the big competitors on similarly set up plans. Select Home Warranty did not have as many services offered as OneGuard, but at almost half the price, I can live with that. Definitely quote the out at a minimum while you are shopping!

So far so good, waiting for a tech to contact me as no one has been out to the house yet to examine the non working refrigerator. It is an under counter refrigerator that suddenly stopped work. I made a call to Select Home Warranty and they have assigned my order to a service that is looking for the appropriate contractor to effect the repairs. As soon as I am contacted I can give more detail as to the professionalism of the visit and detail for what the problems were with the refrigerators as well as what specifically was done to repair the issue that the order was placed for. The order was quite detailed and hopefully after a careful review of the appliance they can fix it on site or order the appropriate parts in order to effect the repairs.

I was very pleased with my buying experience. The only reason I didn't give 5 starts is because I have not used the service yet. The agent I spoke we knowledgeable and addressed all my questions. He reviewed the coverage in detail on what was covered and worked with me on the service call price to fit my budget. I will update my review once my coverage starts and god forbid I have to use a service. Based on my experience so far I have no reason to think it will be great.

Very friendly and helpful. But a little pushy. I don't like someone saying I have to pay for 5 years all at once and then when I say no I'm given other options such as a lower premium that is lower than my first option. Reminds me of a car salesman when you do that. Just be honest up front please and say we have 5 options to choose from. I realize you're trying to make money, but you'll go a lot further with people if you'll treat them like they are intelligent. But I took a 2 year plan with 4 free months and am happy.

Our dryer suddenly started giving out a burning smell and was not drying clothes. Select Warranty was really quick in dispatching a mechanic. They worked according to my schedule, explained the issue to me and left only after I was fully satisfied. Well, even after the issue was just that I had loved the dryer too close to the wall, it was a good learning experience for me! All in all, I was very happy with Select Home Warranty as well as the local contractor network they have.

Was very helpful with explanations and answering questions. Went over everything that was included in the policy. Explained cancellation of policy if needed. Explained about the refund if cancelled. Added the roof leak. Told me he would email the policy explaining everything. I am hoping that if I need to use this policy that everything will go smoothly. He guaranteed that this is the best company out there for home warranties.

Sam did a professional job and clearly covered what was covered in the policy. He sought out that I was a retired military veteran and explained the 5 yr set fee policy, and I agreed that the military program would benefit us. Having contacted 5 other Home Warranty companies, Select offered the best coverage for the cost. Having to pay $2K+ upfront is a big chunk out of my budget. It would have been easier if I could pay off the policy in 2 or 3 payments.

The sign up process was very easy and Jeff seemed very knowledgeable. Pricing and copays were the lowest I found for the max amount of coverage including my pool and all of its components. Free roof leak coverage as well. We will see what the claims process is like but hopefully I do not have to use this anytime soon. Katy TX has a 7 hour response time as well, so hopefully anything needing fixing can be taken care of extremely quickly.

Lou is very courteous and friendly. He provided some good advice to maximize the washing machine for future use along with some unknown tips to the prolong life of the machine to keep it in prime condition, even though it’s fairly new, 17 months old. For example, to leave the door open whilst not in use to allow the air to circulate minimizing the concern for mold. There was a bit of a delay getting to us due to overscheduling but, other than that, good service was provide.

Fast response and repair on our furnace during some wicked weather. Professional service that explained what the problem was and fixed it and gave recommendations of what service we should to do in the future to keep it functioning well. Cleaned up after completion of job and took shoes off when coming in and out. This is the second time back for this service company on a different job that the service company excelled on almost everything requested.

The representative was very friendly and listened to my request. Upon asking for a service call, she explained it would be a waste of money to charge me a service fee and instead recommended putting that cost towards the purchase of a new garbage disposal. She also helped me set up a call for my clothes dryer, which was also arranged within less than 24 hours. Nice to talk to an actual person, along with the option of filling out a claim online and receiving confirmation emails for my records.

A signed up for a home warranty the previous night and I was left a very clear voicemail with specific instructions on how to get back in contact with my representative. I called later in the day while he was busy, so unfortunately I was left waiting for a few minutes, but he walked me through my options and had quite a few choices for my home warranty plan. I ultimately chose the best plan for me and my family, and I feel better about this decision than I did before.

I spoke with Fred ** and became a new customer. My questions were answered and the contract well explained. Fred ** responded quickly to my phone call and that is an important quality to me. Should I ever need your services, I am certain that your company will be there for me. I hope that all of your customer representatives are as a knowledgeable and polite as Mr. ** was to me. Thank you, Jeannine

I am very pleased with the communication and service I have received from Kevin ** at Select Home Warranty. He was able to provide me with a home warranty that covers my clients needs at a price we were very comfortable with. Select Home Warranty was one of the only companies that will cover sprinkler systems and that was very important to my clients. They also have a twenty four hour service line and a very low price for service calls. I would highly recommend Kevin for your home warranty needs.

I was without heat in the middle of winter. My house was quickly getting very cold, because of the fridged weather. I was able to get an order # online, and waited for the company to call. The heating and cooling company called in a few hours, and a serviceman showed up, fixed the furnace, and I had heat later that day. Thank you Select Home Warranty. Thank you Sun Heating and Cooling. I was happy with the results and would recommend these companies to a friend.

Jenn-Air gas cooktop stove repair - Found the number for your company. This is the first time I have had to call. Explained what was wrong. Jonathan ** was extremely knowledgeable with my account. He connected me with the claims department. The claims department asked me questions so they could connect me with the correct people here in Portland. Though they said it could take up to 24-48 hours, I had the information right away. Thank you for your service, Marsha

Added a new house on the policy. I would like to tell you how much I appreciate this company. This policy gives me peace of mind when owning a home. On my property is a cabin that I just put on my policy. I don't know why I waited till now to put it on but I finally got it done. We are on the same address but different houses of course. Also, thank you for the way the washing machine went. It was a pleasure to deal with you.

Armand, the technician sent to evaluate and repair our dryer, was congenial, thorough, fast and knowledgeable. The part that was needed had to be ordered from the manufacturer's warehouse. It arrived in just a few days and we were able to set a repair appointment in just another few days. Our dryer is again working like new and I would not hesitate to ask for KG Appliance in the future. When it comes time to buy new appliances like the refrigerator we will definitely need this summer, KG will certainly be our first stop. Thank you very much for this wonderful referral.

The worst I ever dealt with. Had to them assign 2 tech companies. One came out finally. Couldn't get approval from company. We both try getting in touch with them and nothing. They constantly read me the same script and no one actually help me. I just want to cancel and get my money back and can't even get that done without a hassle, haven't had heat for almost a month now. Ready to take this company to court.

I am very happy with the plan offered to me. I accepted it. I definitely recommend Select Home Warranty to others. The rep got the deductible or whatever it was called down to an amount that I could afford. Also he answered the questions that I had. I'm very glad that I finally returned their call to find out the details and get it started. I look forward to many years having my home covered by Home Select Warranty. I am so please to have found this company for my home warranty when I was researching online.

It is not made clear during the purchase process of this home warranty policy that the payout is depreciated value. I spent $700 for a 2-yr policy and have never used it. Now at the end of my term I go to use it and they say because my stove/oven is 5 years old they will only give me $200 toward an $800 unit. When I called to ask why all I got was "look at section 8 in your policy"... Problem is, I NEVER received a copy of my policy, EVER! I will NOT be renewing and am very disappointed in the lack of care to make things clear.

I was just looking the plan, and submitted my info. 15 seconds later, Jeff ** called me and gave me a really nice offer. He helped me find the offer that my friend had, that is, five years plus one year free. Jeff ** was so patient to explain the details and carefully checked all the information to make sure that it is correct. He also helped me purchase the Freon plan. So I could add Freon for free.

We decided to cancel our policy after having it for only four months given the experience we had in getting our one and only claim resolved. We purchased the policy because of the superb reviews and ratings posted for this company. I am sure that some are truthful so I can only address the issue that I have. Bottom line: I have been waiting for a reimbursement/refund check since January 8th, it is now March 12th and a check has yet to be issued. Staff are always very nice, tell you that that will escalate to the next level and you will get an email within 24-48 hours advising you that check has been issued. This never happens!!! Staff do a very good job in "stalling" as obviously the company is doing all that it can to not refund monies owed in a timely manner with hope that customers just give up!

Phone call was as easy, quick and thorough as I could have imagined! The service rep was very courteous and easy to understand... He was also clear and concise in helping me with my needs. It was a very pleasurable experience. I would recommend this company to anyone who needs one and I'm looking forward to having the same experiences in the future. Thank you for all of your help! Much better service than one of your competitors.

I process human remains for the Dept of Homeland Security and deal with people during their experience in family life. I called Select Home Warranty and received a case number for service (Samsung Electric Dryer stopped getting hot and not drying clothes). I received an e-mail advising that Triple D had been assigned to repair the dryer. Mr. ** from Triple D called and scheduled my repair for the next day. Mr. ** arrived and was very courteous, professional and knowledgeable. Mr. ** only charged me my deductible which was $45. Select Home Warranty and Mr. ** from Triple D exceeded my expectations and made my claim and repair (within 24 hours) a delectational and therapeutic experience! Select Home Warranty and Mr. ** from Triple D thanks for caring, sharing and being there for ALL of US!

Was simple and easy to get my home and appliances signed up. Being able to transfer the home warranty if we sell our house is a great relief. It’s also comforting to know that our new home warranty will fill in the gaps in our homeowners insurance. The gentleman that took my order was polite and very helpful, he was even able to honor a previous quote I was given before I decided on Select Home Warranty for my service. Thanks Select Home Warranty!

We have had this policy for a short time now but all is Going well so far. We shopped around and checked. All sites for reviews before making a decision with this warranty company. We haven't had to put a claim in yet. I will follow up later on if and when we have to. We picked this company because it included all the appliances we needed covered. It included our ceiling fans, garage doors, garbage disposal and a lot more.

Adam was very professional and easy to work with. He help with all aspects of signing up for the policy. We switched over from AHS - American Home Shield. We reviewed the ranking and found that Select Home Warranty had the highest ranking so that gave us confidence. We would recommend them to others. We also took advantage of adding the pool and spa. He offered us a multi year discount and we took advantage of that as well.

They were the first company to call back me when I sent out inquires to several home warranty companies. The company that I went with last year cost much more and their renewal price was outrageous. They didn't even call me or appreciate the fact that I never even made one claim during the past year. I feel companies should reward you for not making claims when you renew. The Select Home representative was patient and very knowledgeable. I had a very pleasant experience and I am looking forward to working with them.

From all of my research the Select warranty offer is the best deal on the market today. The call I had was pleasant. The representative was informative as intelligent. I was please with the phone call and I hope to have good feelings with them in the future. If anything goes wrong in my new house I am hopeful that they will respond in a calm and quick manner to help me solve my problem.

AC not cooling. Called to set up an appointment for repair. Received appointment in less than 12 hours. Waiting for technician at present time to come out and fix problem. Customer service was knowledge and extremely nice. He explained to me in great detail the process of getting my AC repaired and how the technician would be dispatched and what company the AC Technician would come from. He also explained the process of the technicians and how they may contact me and their telephone how I may contact them if I needed to do so.

I'm happy having Home Select... When there is an issue you get the issue resolved very quickly!!! I never had major issue but minor one with service repair... but it was resolved very quickly!! And I'm very happy with choosing Home Select Warranty, it's the best price that I have have shop around for and most of all I can get a customer service rep very quickly no long waiting on phone... If anything you can leave your number and they will call you back real quickly. So keep up the great work!!!

Customer Service Sales was very informative and helpful in determining contracts. He listened to issues I was experiencing with previous Home Warranty company. He explained monthly charges and discount with two properties. Thirty-day wait for contract onset was also discussed. I would like to refer to friends, but not sure if referral carries any incentives. Salesman reviewed our conversation and asked if I had any additional questions or concerns. I felt confident in initiating contracts for my own home and rental property.

After checking online for a home warranty company for the purchase of our new home I decided to go with Select due to their prices compared to other companies and due to the many items in the home that are covered. I was able to save about $100 compared to the other leading company and the $60 deductible was very reasonable. I also received an additional 2 months free and free roof coverage. I had options to extend the coverage for multiple years but I decided to decline it at this time.

This was the worst service I ever had in my whole life. My garage door opener broke, a repair company was called, they came out and said they could fix it, but I would have to pay for it up front. I got in touch with Select Home Warranty and they said I should only have to pay the deductible. The repair company said they didn't want to work for Select Home because they don't get paid.

Though Nathan talked a little fast he was courteous and professional. He explained in detail the options and what the policies covered. The Company has excellent ratings and great options for policies. The cost of a home warranty with Select Home Warranty is a great deal and it is great that there is no contract or penalty for ending policy before the end of the term. So far this company is the best choice for our new home.

I was having an issue with my toilet. There didn't seem to be an incident, but it kept getting worse to a point it would not flush and everything I did would not work, so time to call the professionals. Select got me someone that was friendly, communicated every step of the process from first contact through finishing the job, and explained what they did and their professional opinion of the root cause. Being a quality assurance professional for an aerospace firm I know my way around quality, and this is it. Thank you Select and thank you Friendly Plumber Heating and Fire! I am very happy with how this progressed and the outcome.

Richard ** was the SHW rep I talked to that initiated our SHW policy. Richard was extremely friendly, patient, knowledgeable, and helpful. We ended up signing up for a 3-year policy vice a 1-year because of how convincing (though not overly so), professional, and credible Richard was/is. We love the idea of having a primary SHW rep to call vice a generator rep. All went so well that I have zero constructive criticism or any sort of negative comments.

I was very impressed with David ** knowledge of his business. All of the information that he shared with me won me over. I had been with AHS for years and didn’t feel the expertise was there that David showed. I hope and expect to be very satisfied as a new member of Select Home Warranty. Thank you! PS. I was planning to call two other companies before I made a decision but everything David told me was what I wanted to hear, so I signed up right away!

Mr. ** was very helpful. He went over the policies you have and told me how they work. He explained what it covers and how to make make a claim when I need to do it. This is my first time buying this kind of insurance, so everything was new to me. He was also very informative about your best deals and discounts available. Thank you so much for the excellent price I received for buying a five year policy which gives me one year free.

Fred ** did an outstanding job of explaining the home warranty plan and promotional options. His assistance was excellent, and he carefully explained the operation and procedures for requesting a repair. His knowledge of potential systems failures was particularly good. We are looking forward to the peace of mind provided by having unexpected repair costs covered, except for the $60 deductible. I am also happy with the free replacement of any appliance or system which be repaired. He said the typical wait time for a service repairman was generally 8-10 hours to be onsite. Thanks Fred, Earl

William did a nice job informing me of how a long term 5 year purchase saves a lot of money. He got me all possible discounts. Very friendly and polite, would recommend to friend or family. Plan to keep this warranty and transfer it if necessary. Obviously just signed up so have no experience with a claim as of yet, but from their terms and reviews by others I expect it to be a positive relationship. Nice to know there is no cancellation fee if I decide to cancel.

Sign up was easy and the price was reasonable. When compared to other companies, their prices could not be beat. I decided to go with the platinum plan because it was a great value and fit my need the most. I read the reviews before make a final decision and found that many customers were very satisfied with coverage, easy claim submission and the quality of the service. It was somewhat reassuring to read the many positive reviews.

I turned in a claim (clogged toilet) this morning. Was sent an email asking me to call. After 20 minutes on hold was asked questions I already answered. Ridiculous waste of time and money. Hire some more representatives to give service or you will lose business from me and others. This is the third claim I have been unhappy with your service and how your foreign call service is inefficient.

My warranty through another company was about to run out so I started shopping around. Select Home Warranty company had great reviews and the price was great. I paid 150.00 less than my last warranty plan. Alan ** was great, super informative and answered all of my questions quickly and efficiently. It was a painless process. I would definitely recommend Select Home Warranty to friends and family for the purchasing portion. My roof is even covered! I will have to wait and see how the company fares when something goes wrong.

The person I spoke to was helpful, polite, great experience. They were not pushy or insistent, I feel like the coverage offered was a great fit for what I need with my home ownership. I would love to do the multi year deal but don't have the money for that at the moment.

Just purchased the plan online. I can't rate something I haven't used yet. I was quite pleased speaking with Alan on the phone to purchase your coverage, but that's all I can say at this time. I will always rate how things go, when and if I ever have to use this plan on anything in my home. Again, I haven't had to use this plan so I haven't anything to rate. I will do so if and when I have to use it for anything. Thank you and have a blessed day.

GREAT CUSTOMER SERVICE. I was given multiple offers to choose from and all available discounts. I was given service call and annual fees for different plans and options. I've been wanting to get a home warranty, but wasn't exactly sure how to go about it. Now that I have one, I'm more at ease, if there's a problem with anything. I not only got a warranty for one home, I decided that I would get one for our second home as well.

Our claim was easy and fast to schedule. We called the 800 number and scheduled our claim. We were contacted later that day for more information about the claim. We then received a call from the technician to schedule the work. We did not have any issues. Technician came the next day and made the repairs. When technician was done, he got paid and left. There wasn’t much to go wrong here. I look forward to using the service again in the future!

Got a good quote on a home warranty was very reasonable with the monthly payments and deductible. This coverage covers a lot of thing that that could go wrong within your home. Thanks to Isaac he was real nice and he help me out. He explained the coverage very well. If you are looking for a good home warranty go online and look up Select Home Warranty. You can pay month to month and you don't pay a lot down. Thanks.

The people I spoke to were polite and informative. The process of finding my own technician and hopefully following all of the guidelines correctly to get reimbursed is irritating to say the least. I made this request on the 8th and my sink, in my kitchen has been stopped up since then. I would have like for someone to be able to come out and unstop my sink so I am not trying to wash dishes in containers, empty water with buckets and have my dishwasher back up all over the floor. I appreciate the fact that this time of years, plumbers might be more busy.

The call came in very quickly after the online filing. The caller was courteous and precise. She took the information she needed, and answered questions that I had. She was sympathetic about the loss of cooling from our air-conditioner. The assignment of a technician was almost immediate after the call was ended. I was surprised that it was so quick. She also asked if there were any other issues that we might have before she hung up. I was very pleased at how quickly this issue was handled.

Contacted SHW for service on my AC/Heating Unit. I have my own contractor who is a certified member of SHW. The SHW Customer Service was understanding of this and told me exactly what I need to do with this. Very Professional and Courteous in their delivery. Also wanted to make sure I had an opportunity to ask questions before the conversation ended. I did ask several questions that was answered promptly. I was very pleased at the outcome and also the entire exchange.

The claims representative was very attentive to our Air Conditioning (HVAC) problem and quickly took my claim info. He was very personable and very professional. He took down all the information quickly and made sure everything was correct. He explained what the next steps would be and made sure I understood everything before we got off the phone. This was my first call to the claims department. I would recommend Select Home Warranty to my friends.

We purchased a warranty for our home and appliance and after a month, they declined all our claims and upon contacting them and trying to cancel our policy, they refused to return our money. When we called them they removed our policy from their system. This company is a fraud and we are very very dissatisfied.

On 2/28/19, I called Select Home Warranty (SHW) about service on my heating system. They said someone would call me. When I selected this company I went off their misleading website. I paid my premium in 3 payments (mistake). The website said after I called in for service, someone would call me within 24 hrs. (open 24/7). After I called in on the 28th, I waited until 03/01/19, to them call back. I was told that my work order was submitted to a company for service and to call them to get an appointment time.

I've been waiting 3 weeks for them to reimburse me for a claim that cost me over $385.00 because they couldn't find a tech to work on my refrigerator. I've called them everyday for the last two weeks and they keep telling me to wait 24 hours for their process to complete the review. The people you talk to can't connect you with the people doing the review and say they can only email them to contact you. Which they don't. Worst service ever.

Ralph ** was very helpful in finding the right plan for me. I'm starting out for only one year and it seems to be a fair price. I have never had a home warranty before so I look forward to do business with them. I was able to make an informed decision and didn't feel he was being too pushy. I did not shop around so I can't comment on that but Ralph assured me that they had the cheapest prices compared to all their competitors. I hope he's right!

I was looking for a new company to protect my home as my current coverage was about to end. Two of my friends have coverage with Select Home Warranty and they both referred me to Dave ** at Select Home Warranty! Dave was very helpful and friendly, he took his time to explain the different coverage's and what was not included as well as what add-on options there were and I felt comfortable signing up to protect my home!

I have made over twenty five calls on my "covered" washer and multiple correspondences to them and they won't fix it. Initially they offered me a 100.00 and said it was 35 years old. I resent the information and serial number - they didn't even have correct make/model which showed it between 8-10 yrs old and offered a $100.00. Horrible customer service - I have filed a complaint with the Attorney General's office. I heard they take advantage of people until they get tired of trying to get their claims paid. I am a senior so maybe they think it is easier to do.

Upfront conversation with Abraham, and he provided a discounted due to my not having particular items in our home, (coverage not needed). This made me switch over to his company, Select Home Warranty.

In November 2018 I bought a warranty from Select Home Warranty and they drafted payments from my bank account every month. In January 2019 my dishwasher would not drain so I called for a repairman. After no one responded after waiting for 2 weeks They sent a repairman from Garys Appliance Repair in Niceville, Fl. We paid the required copay of $60.00. He said, "Oh your dishwasher won't drain. I'll order the part and be back." Another 2 weeks passed and he never came back. I called SHW and they said that Gary's had gone out of business so the repairman would not be back. I said but he took off with my money and I still have a broken dishwasher.

Purchased this policy as a gift for my elderly Mother. The first claim was for a well, no response until she had to find someone else to repair it. The second is for her washer/dryer. Technician claims that the company is not cooperating, the company claims the technician is not cooperating. In the meantime my mother has to drag her laundry to a laundromat. I want my 500.00 dollars back so I can buy her some new appliances. Select Home Warranty is a bad company.

We went with this company because of the good reviews. The good reviews tend to be about buying a policy from them and not the actual service. The service was horrible. One of our burners stopped working on our stove and we called to have it serviced. The technician came out and said that he would put the information into SHW. SHW called us and told us they ONLY COVER THE PARTS AND NOT THE INSTALLATION! This goes against everything we were told, but there is a clause 9.1.2 in the agreement, which states they will not pay for any installation.

The person that helped me to select and transfer from my other company was amazing. He was so helpful. He was accommodating by having to make return phone calls to me due to other meetings scheduled. I can't speak highly enough of my expectations of this company. In checking with the reviews and speaking with other people that have Select as their home warranty company, and they love it. The website seems to very intuitive and user friendly.

I would like to thank Select warranty insurance and Voltz electricians for the great job and service. I call on a Sunday and the company was very helpful with all my questions. Service was on time and great. I saw different reviews on the company beforehand but was very pleased to see service was not as other review stated. I would definitely recommend Select warranty insurance as well as voltage technicians for any services needed. Date March 7th 2019 Columbia County.

Been without heat for 6 days now. Still waiting on a service contact. He was unable to reach and he never returned my calls. The number in your system wasn’t a working number. Customer service kept telling me to wait for his callback but in the meantime I’m still without heat... with children in the house. My pipes could freeze them. I would have another service call. I’m very unhappy right now.

No heat on dryer. First repair person did not fix the problem, but they are trying to get it corrected. I had to call a few times to get them to do another repair order. I am waiting for them to send the new tech. out. I will have more to say when they get it fixed right. My father in law is in Hospice at my home so not having a dryer to wash his bedding and clothes has been a issues.

Jonathan was very helpful and explained the warranty completely. I was going to only buy 1-year, but the deal was better for 3 years, as you never know when an appliance, etc. will fail. I received my warranty by email the following day; happy with the process overall. Thank you very much!

I first called SHW on 02/15/2019 for a problem with my Kenmore dryer. My request for service ** has been assigned to HM Appliances LLC, an authorized Select Home Warranty service technician. The technician came Saturday 02/16/2019 and he said that he doesn't know exactly what is wrong but I will need to replace a lot in order to fix the dryer. He said that 3 main components might be wrong and his advice to be all replaced. I paid $45 fee for the service. After 5 days, I start calling SHW but the operator told me that they haven't received the report from technician. I called the technician and he said that he already sent the report and he gave me the report number which I gave to SHW.

I have just signed up for my homeowners warranty with Select Warranty. So far I don't have any issues. The cost is better for my family's budget than the company we have been with for two years. To be honest this is about half the cost than what we have been paying. Select Warranty was fast on getting a price quote. There are several others that I requested for weeks ago and no answer.

I called about my toilets and plumbing (both toilets not draining correctly and filling with water up) and the gentleman was very nice and explained the process to me as it was my first time ever calling or ever dealing with home warranty. I also like the fact that I was able to get a hold of some at 1030 at night to be able to get my problem fixed in a timely manner.

This is a great deal, especially if you pay for the year up front. I purchased it for a rental and I put in the lease that the tenant is responsible for the service fee in all cases except health/fire safety. This protects me against minor issues the tenant could fix and major issue is would have to fix. I have just had to use it for the first time for a squealing washer and so far, the process is a breeze.

Hello Select Home Warranty Team. Appreciations for Great Job. My kitchen faucet for Reverse Osmosis is leaking. Even I can not use regular hot and cold water faucet, asked help. Technician came in time. Told that this needs to be approved by SHW and part needs to be ordered. I am expecting that as soon as the part is delivered it will be fixed. Definitely I would recommend Select Home Warranty to friends and relatives and co-workers. Thanks.

Bruce ** was extremely professional and helpful by ensuring we selected the plan that best suited our needs. He took the time to see that we were comfortable with the selected plan. He outlined our different purchase options, as well as how we could lock in low rates and service fees. Additionally, he was able to provide multi-home and discounts that couldn't be applied on the instant quote! It was important that he took time so we could make an informed decision. Call and speak to an agent!! Moving to a new home warranty can be intimidating, but Bruce made Select Home Warranty an easy choice!

The agent I spoke with Michael ** was very knowledgeable and helpful. He was able to provide me with the best plan to fit my needs. I had shopped around for plan that covered all my appliances; washer, dryer, fridge, stove, hot water tank and dishwasher. I was also looking for coverage for plumbing electrical and minor roof leakages. I was also offered a great price. The plan I was offered doesn’t have a pet applicable cap. In addition my garage door parts are covered.

I was very pleased with the level of service I offered when looking for a home warranty for my new home. Nathan was very helpful by answering my emails and concerns regarding things that were covered as well as the exclusions to the contract. I was happy with the price and feel that the value of the home warranty is in line with the price. I have not had any experience with use however so I can not speak to the overall processes.

In searching for a home warranty company, I contacted Select Home Warranty and was fortunate enough to talked with Sam **. He was very helpful, informative and answered all of my questions, along with offering a deal that I couldn't refuse. As a result, I purchased the Platinum Plan for my lake home in Minnesota. Thanks Sam! I truly appreciate your help and follow-through with getting me the plan that works best in my favor.

I was shopping for a home warranty service and researched ratings. The other company I considered I found the associates to both be a bit rude and pushy. Select Home Warranty associates were courteous, informative and I felt they were looking out for my best interest as well as the best price. I spoke with three different individuals and they were all professional. When I called to ask questions after I reviewed my contract, the associate was very helpful and answered all my questions thoroughly.

They denied a my claim because my of "upgrades and improper grounding". I had the technician on the phone with them and the tech told them it was properly grounded and was not being upgraded, rather it needed to be replace due to a singed bus bar. Then in an effort to weasel out they claimed that it was not up to code and they do not cover any items that are not up to code. To which the technician replied that it was up to code. They then told me that the decision to deny my claim was final and there was nothing else they could do.

Would never recommend! Been without a working refrigerator since February 20th. Vendor came said was fixed next day had to throw away 100 dollars worth of food! Have called Select numerous times and was told vendor didn't submit whatever he was supposed to in a timely manner, and that became my problem. It's now March 6th and vendor called and can make it out next Tuesday so more time without refrigerator not to mention when he comes then has to order parts most likely it will be even more time. I work in property management and will make sure all realtor and management companies I know is aware of this experience. This company has no desire to make things right for customer.

From the time my claim for 'gas stove burners not working' till the resolution, the process was smooth. Company claim processing team reached out for more information and walked me through the process. The contractor assigned for repair was pleasant and easy to work with. They were professional, prompt and courteous. Overall my issue was resolved to my satisfaction. Based on this experience I will recommend Select Home Warranty to my friends and family. A satisfied customer.

The sign-up process was very quick and easy. The salesperson who called me, Abraham **, was very informative and polite. I like that I have 30 days to cancel if I change my mind but I don't think I will. The coverage looks very detailed and a good deal. I know exactly what will be covered. I was not really ready to get a home warranty but after reading the contract, I think its a great deal. This will give me peace of mind over all my main appliances.

Jeff was great. Could have done without $100 off pressure but it obviously worked so kudos to Jeff. He also did a great job of concisely comparing Select to competitors which saved me a lot of time. I really hope Select lives up to Jeff’s hype. We’ve never had a home warranty on any of our properties so we were very nervous about this. Please make sure I get my $100 off and free months. Thanks Jeff and Select.

My experience with Select Home Warranty was great. Sam ** was able to help me find a warranty that suited my needs well and was able to find discounts to bring down the costs. The coverage and overall costs were competitive and the customer service impressed me. I received a call within minutes of inquiring about coverage and all of my questions were answered immediately. I would definitely recommend Select Home Warranty to a family member or friend.

Sam answered every question I had in full detail. He explained everything I needed to know thoroughly. As this is my first time purchasing a home warranty, Sam walked me through the whole home warranty business. He went above and beyond, getting me the best deal possible. Sam's excellent customer service was the deciding factor as to why I chose to go with Select Home Warranty over all the competitors that I also researched.

I spoke with Sam. He gave me knowledgeable descriptions of the warranty plan. I let Sam know I needed to sleep on it. By the next afternoon I called in directly to Sam who was my representative, he also provided a discount, in which was a promotion going on. In which convinced me to be a member. I hope I don’t have to call you guys of anything acts up in the future but I guarantee that you guys sure will be the first to know. Thank you Sam, thank you Select warranty. Shawn.

Received a returned call within 5 min of filing my water heater claim and they let me choose the technician I wanted to come out to diagnose the problem, which I appreciated. Typically with other companies they choose a technician for you which I never really trusted that process. The technician I wanted is someone I know and trust personally so I was glad to find out this was allowed. Great service and efficient. Also, can't beat the service call fee and overall annual pricing.

I called to inquire about the coverage and compare it to what I currently had. This was much better and more affordable. The customer service was amazing and he made me feel valued. Awesome experience so far and I look forward to see how the service continues and makes our coverage even better. I will be sure to recommend this company and the service provider that helped me out to all of my friends and family looking for a warranty to protect their home. I purchased 2 policies in the same day due to the high level of customer service I received.

Because of my speaking disability your people worked well with my daughter to get everything set up. After having throat surgery I will be unable to speak for another five weeks. My only means of communication is by text or email. My daughters have been a big help through this process and your people have worked well with them. In the future please contact me at the phone number or email address provided. Thank you for all your help.

Richard is always on top of what the customer needs. He sent me another copy of my policy when I told him I was unable to locate the previous copy. I got it more quickly than he said, have printed it out. While I hope I don't have to use the coverage soon, as a senior citizen on a fixed income, I'm certainly glad I have it. I forgot a couple of questions I had, so I called back and left a message. Thank you, Richard!

From the opening automated operator directing my call, I was quickly (within 1 minute) connected with a customer service rep. She took down all of my information, asked me a number of pertinent questions so that she could give a detailed description of my issue to a plumber. Then she gave me my claim number and told me that I would be contacted within 24-48 hours, and I was! As of today, a plumbing technician is assigned to my case. Once my case has been handled, I will again review and rate Select Home Warranty on the follow-through.

Fast service technician was out within 3 days to repair refrigerator. I received email stating a technician had be notified within a day. Very happy. The only thing was that the technician had to come 100 miles and wasn't happy... and we waited all day for him. So if the tech lived closer we may have not had to wait until 5:30 for service. Was supposed to be there btw 11-2.

Read all of the fine print before you use this company and then don't use them. I signed up and gave them my debit card to charge. I was told from the sales guy that there was a 30 day waiting period. Not a problem. 33 days into my contract I had a pipe start leaking water into my home. No urgency on their part. After two days and talking to no less than 4 people someone finally told me there was another 5 day waiting period when you use debit cards. So not only was I not told about this, but they wouldn't cover it and it took two days for them to tell me that so I had water leaking into my house that entire time. 40 days into my contract my pool pump stops working. It took three days, but someone finally came out to look at the pump.

I checked several companies and wasn't able to find one that provides as much warranty coverage at this price. The customer service rep (Nathan) was great to deal with and answered all my questions with professionalism. I'm very happy to have selected this company and would do so again. I'm only sorry that I didn't get this kind of coverage in the past as it would have saved me alot of money. Again, please commend the customer service rep as he was awesome to work with!

Nathan ** was great in explaining features and benefits of the warranty program, and the incentives to sign up as an “Elite” member for 6 years were way too attractive to pass up. We have been with American Home Shield for the past 10+ years, in two different homes, and have increasingly become disenchanted with rising fees each year. The Select program looks to be far superior to coverage that we have been receiving and at a much better value. Thanks for the great service & promos! Steve.

I signed up today with Bruce and I truly felt as though he went above and beyond to provide a good rate. He was very professional and knowledgeable and easy to talk to. I truly enjoyed the conversation and customer service I received from him. Bruce provided detailed background on his company and the various plans they offer. He listened to my needs and fit me into the most cost effective appropriate plan to fit my lifestyle and needs.

Contacted SHW about a repair (clothes washer). They were very friendly. Hard to understand. Waiting to be contacted by repair people. I'm hoping the company they send is good. They said I would be contacted in 24 hours. I hope so. The person on the phone was hard to understand. Her English wasn't very good. Thank you.

The enrollment process was easy. A rep called within 48 hours, explained more options and was pleasant and knowledgeable. The time taken to introduce me to the additional saving options was greatly appreciated.

Mark ** was a amazing to work with and slid us into an amazing deal! The coverage provided was perfect for our townhome that we recently purchased. The process was extremely easy and there was no haggle in opening up the policy. I would recommend it to everyone! The policy coverage for 5 years plus an extra twelve months for free for a total of 6 years is a no brainer! They provided many options for payment, whether it be a monthly plan or a single payment plan.

Heat pump fan and squealing shower - I’m very pleased with the service I received from Select Home Warranty. Select Home Warranty sent someone to fix both issues within a couple days. They ordered a part. I was sent a message regarding the part that was ordered and they returned to replace it. The heat pump fan has been working fine. The shower was repaired on the first date. The gentleman that came introduced himself arrived on time and explained the whole process to me.

I have just subscribed to your company's home protection plan. Michael **, the representative that I spoke with, was very informative and helpful. When I had a concern regarding an issue, he developed a solution immediately and followed through with it. Michael is an excellent representative for your company. I find Michael credible and very nice to work with on the phone. I look forward to long and successful collaboration with your company. This is primarily due to Michael's presentation of Select Home Warranty on the phone.

Sales rep listened to my request and responded with a copy e-mailed to me followed up with a ''hard copy'' in a week/10 days. The sign-up was a pleasant experience. I was with AMERICAN HOME SHIELD AND had to leave them due to poor customer service and lack of follow-up. I look forward to being a customer of Select Home Warranty and hope when I need their service they will be there. I like the co/pay amount.

Great competitive pricing and coverage. I had a few issues with what was originally quoted and then was told that didn't apply to me when actually going to purchase, however overall great transaction! Looking forward to service for years to come on our new house! The only negative thing I would state is that after already setting up a quote and speaking with one agent, I kept receiving calls from another agent (even after telling the agent I was already working with my original agent) (and emails that honestly almost made me want to not go with Select).

Select Home Warranty is the worst company I've ever had to deal with. I wouldn't really call them a company. They take over 3 weeks to approve of a freezer repair when they know I didn't have use of the freezer. Select Home Warranty says they will reimburse me if I pay to have a faster repair done but they do the same thing with that, stall, stall, stall, forcing me to file a small claims lawsuit to recover my money. I would stay away, far away.

Alan was friendly, very knowledgeable and helped me in my decision making. As soon as the purchase was made, I felt so much security knowing that my home was covered under your warranty. I have already recommended your service to two of my friends/neighbors. My son is in the process of buying a new home and I plan to discuss your warranty with him as well. My husband and I have our own medical practice and we are considering buying your warranty for this building as well.

Alan was amazing to talk to. He was knowledgeable and engaging. He knew all of the answers to the questions that I had and tried to get me the best deal that was available. While they were number two according to the website review I was looking at, dealing with them and their pricing made me choose them. I would highly recommend both Select Home Warranty as well as Alan to friends and family. I am grateful to have our house covered by them.

Salesperson was polite and informed. He seemed genuinely concerned with getting me the best policy. There were several options from which to choose; however, he carefully explained the benefits of each and made appropriate recommendations that were tailored to my particular needs. This could have been an awkward experience, but the professionalism that the salesman displayed was not only comforting, it instilled a confidence in me that I was making a good, measured decision. I am pleased that my realtor suggested Select Home Warranty, and I fully anticipate I shall have no regrets for choosing them as my insurer.

This was my first time needing to file a claim with Select Home Warranty. I Contacted the company in order to submit a claim regarding a leaking pipe in our home in the basement. One of the reps contacted me regarding the claim with 24 and I am currently waiting for an email that the Select Home Warranty that will inform me of the contractor that will need to be contacted regarding the plumbing issue in order for it to be repaired.

I called to find out more about how a home warranty works. The customer service team really advised me on what is covered and what is not covered. They also made sure I knew what the terms and conditions are of the contract. They kept reaching out to me to see if I had any more questions or concerns. They answered all my questions. I talked to other companies and they did not give me the time and effort with my questions.

Richard was excellent. He was concise, clear and informative without being pushy. Richard went slowly through my questions and was thorough will each answer. He looked for extra value in the program. He gave me assurances as to the company’s length of time in business and how long he had worked for the company.

Having to do the research to find the good home warranty company is hard as there are many options of what is covered, pricing, service, etc. It can be quite overwhelming. My choice of Select Home Warranty was an easy choice. The options of what is covered, the customer service, price and flexibility of plans is outstanding. My sales rep, Adam **, was extremely knowledge, friendly and thorough with all of my questions and concerns.

Oven not working. I made the call to SHW and customer service was on top of my request and immediately assigned my claim to a tech and sent me an email with details. The tech called a few days later to scheduled a time to come out. Everything went very well after the tech made his appointment and evaluate the problem. The tech was very professional. I would refer this company to all of my family and friends. Love the service!!!

The agent I spoke to gave me several offers to select to save some of premiums for the coverage selected. He also gave me some options and answered my concerns and other questions. I have not used this service yet so I cannot give any more further comments until I experience using the service.

I was impressed by a 9.3 rating, but the price break and warranty extension plus reduced service fee in the five year package was absolutely perfect for a retired widow living on a set income. I am hoping and praying that the response to an appliance problem in the future will be as prompt, courteous and professional as it was to resolve obtaining my warranty coverage. I will be more than happy to recommend Select Home Warranty to my friends and family after the positive experience of dealing with Mark.

My sales rep was very kind and was very professional, I felt that he did everything he could to provide exceptional service and find me the best rates, he knew the answers to all of my questions instantly and was able to save me the most $ for the best coverage. Hopefully I have no problems at my home but I at least have peace of mind knowing that it is covered and so long as if/when that day comes I can only hope your other employees are as good as Richard ** which I am sure they will be, I was happy that they offered a veteran discount and the current SAVE150 Promo. If any of my friends or family are hunting for a warranty I will for sure refer them here. Thanks again and I look forward to being a repeat customer when this warranty runs its course.

After close review of my contract there are LOTS of exclusions/conditions. Their Google ad said I get "FREE roof coverage." Turns out it's "roof leak coverage" that doesn't include shingle repair. Huh?? I was inundated with emails and calls when I requested a quote. An issue with my credit card solicited even more calling. When I talked to someone, he was pushy and tried to get me commit to multiple years. Regretting my purchase already.

Heat system not working. Tech resolve the problem without me being there. My family was very happy with the servicemen. Jackson HVAC (Mike). We are very happy with the contractors. They are knowledgeable in their trades. I have been upset with the service but never with the contractors. There seem to be a disconnection. I having been getting mix information when enquiring about about my claim. It is unbelievable that it would take about a month to get a problem solved. Please tell me this is not normal business.

Representative was very helpful in selecting the type of warranty I need for my home. I have not needed to file a claim but was interested in protecting my home with a warranty coverage. All my questions were answered. Different plans were explained. Best method of payment plan was discussed. Great deals and very pleased so far. If I need to submit a claim, I will be sure to rate my future experience. Thank you once again for helping me.

My washer was vibrating and making lots of noise that wasn't normal. I called Select and they told me to get someone to look at it. As it turned out, the bearings were out of the tub and basket forcing us to spend either $1347.00 for repair or get a new one. I chose new and Select approved it within 36 business hours. They were awesome to deal with to get me back to washing my clothes.

This Home Warranty was purchased as part of a home sales agreement. After researching several home warranty options, Select Warranty was chosen. The staff was friendly, the process to sign up was easy, the coverage was comprehensive and and the plan was priced more reasonably than any other home warranty.

I have been shopping for a home warranty and after reviewing the options out there, the coverage, cost and customer service, I decided to go with Select Home Warranty. Their prices are more favorable and most importantly, their coverage and service fees are the best. Michael was the person who assisted me. He is very courteous and explained all the options and payment plan. He followed up immediately with a phone call and email confirming our conversation.

I started working with Daniel a few months ago to inquire about starting a home warranty policy. He was patient in answering all of my questions and I never felt pressured, as I did with other companies. It took me a few months to make a decision and I had talked to several other companies. The information provided by Daniel made Select Home Warranty Company the most memorable. He assured me that I would be in good hands with Select.

Fully comprehensive service and they made me feel really comfortable about the policy. Very knowledgeable and helpful with picking the appropriate plan for my needs. I'm very happy I chose Select Home Warranty. This will allow me the peace of mind and save on expensive repair costs. They are the best in the business and offer monthly payment options. I did not see any other company that offered the complete coverage they offer as well as flexible payment options.

I was pleased to see how fast I received a call back, and my quote was completed in minutes. I was even able to receive coverage for my sprinkler system. It is very comforting to have this coverage. I believe that the coverage is excellent for the price. I am very pleased with my experience so far. I have never had a home warranty, but this has been a great experience, and I would not hesitate to recommend it to everyone.

Really worked fast. We didn't have any issues, they worked very fast. We were very pleased with how Select sent someone right over. We will recommend them to family and friends. Mom select mom home warranty place. The person that came out was very professional. When we called they answered and came right out.

I just bought a new policy with SHW. I am happy with the policy and think I got a good price, but the only thing that I didn't really like is the price started at one point and when I said I wasn't ready to commit at this point, the price kept dropping. I just wish that the final deal I was given was offered right at the start. I don't really like when companies offer one price and then keep dropping it, makes me wonder if I should have held out longer and would have gotten a better deal still.

The rep was very helpful and I feel glad I called in to Select Home Warranty. I feel I will be better protected in the future. After looking at other home warranties I decided that Select Home Warranty was the better and Best Buy for the money. I feel having my appliances protected saves me peace of mind and money. And for the deductible it is far better than the service call that come with a hefty cost.

I wanted to purchase a warranty for my young buyer clients so they will be protected while they "get their feet on the ground" as new homeowners. This policy will give them peace of mind and will enable them to begin their adventure with confidence. With their "new" home being not so new this will be a welcome gift that keeps on giving long after the closing. It doesn't hurt that they'll feel better about my representation and due diligence as their Realtor; an added bonus.

Very good customer service. I claimed about my dryer and they get back to me so fast. Highly recommended to my friends and family. I was shopping for this warranty for a long time and finally, I got a Select Home Warranty that is helping me since 2018. I am very happy with your service overall. I want to type over and over and want to recommend you all to give this a try. Staff here are so helpful.

I was shopping for a new home warranty as my current was about to expire and I was not happy with the company. Was only trying to price but Adam gave me a deal I could not refuse. The price was right, with better coverage than I have currently, my service fee was lower, and 2 additional months of coverage free! The company comes highly rated, and I have done extensive research. I expect to be very pleased with my service.

During our conversation it was made very clear that by paying the yearly fee it would result in a lower per visit charge. This was a very important feature although we don’t plan to need the service; however, the salesman convinced us it was better safe than sorry. The salesman also added roof coverage which is important in this season of strange weather and occurrences. Another important asset is being able to get extra months free by referring other possible customers. Thanks for all your assistance.

Called to report problem with my heating unit. Not receiving heat to Master Bath nor back bedroom. Customer Service representative was very understanding of the problem. Asked questions and took information to submit my claim to the proper department. Assured me that I would hear from company who would come and review the situation. Within five minutes, I received a text that my claim had been assigned to Air3000 and I would hear from them within 24 hours. I thank her for her assistance.

Great customer service, great discounts and price, I love the coverage they offer. Low deductible, two free months. Richard was helpful friendly and professional. He awsered any questions I had and was very knowledgeable. We shopped around and compared prices with many different companies. This was the best coverage and price around! Richard made everything so easy and pleasant dealing with him. He did an amazing job over the phone and through email. Feels good to know we have a good home warranty and coverage over home issues and appliances.

Alan was very professional and did everything to save me money and provide the best home warranty available. I was impressed with his willingness to help which persuaded me to lock in a 3 year coverage. Thank You! This new policy was provided better coverage for a fraction of the cost with my current home warranty. Thank you all at Select Home Warranty and I look forward to the relationship we will build over the next 3 years.

I have never had a home warranty before now! I talked to numerous companies about home warranties before I found Select Home Warranty. The others were higher priced and covered less. Alan ** was exceptional in helping with my home warranty needs. After a brief conversation about what Select Home Warranty's offer, I knew this was the right option for me. I would highly recommend Select Home Warranty to anyone that needed one. They helped me and now they can help you also.

William ** did a fine job explaining the options and long-term savings of the plan! We've used other services in the past and were evaluating options. Knowing that we have coverage for all the major appliances and HVAC and plumbing provides peace of mind. William also did a nice job corresponding via email so that I could look at the service plan on my own time, but call him when the time was right. Looking forward to 3+ years of peace of mind.

We purchased the Platinum plan three years. Fred was helpful in helping us to see the value of this option. I look forward to recommending your business to others in hopes that the service plan will work for us.

I used one of your email adds the other day to find out if I wanted to subscribe to your insurance and ended up talking to Alan **. He has been most patient and most helpful, and I am now a happy subscriber to your insurance. Alan is a good salesperson. Not only did he help me get the best deal, but he made sure that I understood I could call him at any time with questions, etc. Give the man a donut with his coffee. Better yet, give him a raise.

Had to place a second call about having my heating system worked on. No one called me or emailed me from the first time that I made the claim. I waited 5 days before calling the second time to get service. The customer service rep was nice but hard to understand. Both times that I called in. I was told the second time that I called that I would get an email within twenty four hours from a tech that will come out to the house and make the repairs. I will now have to wait even longer to get the repair needed.

Submitted claim for roof repair. On Jan 26th, contractor came out, inspected roof, received deductible. Never contact me again and I had to call him, he "stated he didn't have the money to buy the material". (Henderson Roofing - Columbia SC) I was VERY disappointed with their services. Also, he wanted cash, but, he had to accept my card. Since then, after calling SHW 4 time in the last month, I finally got an email (today) that my claim is being process for a new contractor.

I am so please to say when you are needed I can count on Select to be there when I need them. Your price is well worth the money for all you get. I have recommend your company to friends who have other home warranty. They did a comparison of the companies and Select has so much more to offer for the money. The most important issue is that we can submit claims online 24 hours a day, 365 days a year to request service. Again thanks so much.

My conversation with your representative was both professional.and productive. He allowed me to elaborate on a very negative experience with another Home WARRANTY Company. I wasn’t rushed and more importantly, he did not “badmouth” or say negative things about the Company I was complaining about. If I had one negative thing to say during our conversation, it was when I was told that things on appliances that were considered “cosmetic” such as racks in ovens or shelves in refrigerators etc. A repairman tried to fix my racks in my oven and now I am not able to remove them to use my self cleaning feature or to adjust the levels so that was a drawback for me since I paid over $3K for the range. But other than that I appreciated the fact that he was able to address all of my concerns.

Called Select Home Warranty after getting an online quote and got Mike from customer service. Mike explained what was covered and helped us get the best rates for our policy. He was very thorough explaining all the available options. He did not pressure us, was very patient and very easy to talk with. I would recommend him to my friends. Based on my experience I would give him a 5. I hope the rest of my experience with Select Home Warranty company is as easy as it was talking with Mike.

Initially I was under the impression that your item value would be close to current market. This is not the case in this situation. You can't even purchase a garbage disposal for the $75.00 reimbursement you offered and I still have to pay for installation which is at least $100.00. Originally when I purchased this warranty the sales representative claimed the age didn't matter and that your company would take into consideration the fair market value. I don't expect the exact value but at least a fair market value. The average price I'm seeing is above $75.00. The lowest I've seen is $90.00.

Their home warranty had best quote and best price and the best coverage for the money and was the lowest deductible I was quoted. They have the best rating I found online. When I called the guy I spoke with was very polite and helpful and he gave me the best quote I received out of all the other companies. He even gave me a senior citizen discount which helped to get me the best deal no one else bothered to see if they could get me any other discounts. I would recommend to all my family and friends.

I called regarding a stopped up toilet in my guest bathroom. I wasn't sure if it was covered or not. The representative was very courteous and friendly the entire time. It was a very satisfying experience as I did not know or have any of my account information and the gentleman didn't mind looking up my account! And I would definitely refer a friend or anyone to contact you all. I appreciate the help today! Thank you! A very satisfied customer David **.

I had a pipe break which needed to be repaired as soon as possible so I could turn the water back on in the unit. Select Home Warranty was unable to find an authorized service member to repair the broken pipe within the same week so they allowed a plumber of my choice to make the repair since it was under $500 and they authorized it on the spot. I had to pay for the repair out of pocket but they reimbursed me the full amount in about a month so it worked out.

It is a large up front cost for the 6+ years of coverage I purchased, but within 2 years the warranty nearly paid for itself due to repairs needed to my AC, Fridge, and Garage Door. There are other warranty companies that have no deductible but they don't cover nearly as many items and those warranties cost twice as much as I paid for this one. Overall I am satisfied with my purchase although I wish the turnaround time was faster for AC repairs than I experienced.

The representative was Very patient with me while I was trying to explain what was going on with my electric problem inside my house. Kept me informed about the status of my work order via email. I didn't have my account number but they was able to locate my account without hassle. I truly wish that particular representative would train all Representatives on how to have great customer service and actually be helpful to customers. That is a rare quality these days and times.

Microwave claim process went well. Replacement coverage was less than I had hoped for Based on what I received as replacement and coverage of costs to get the unit replaced I am concerned about future usefulness of the coverage from my policy. I doubt that I will renew the policy. I am not sure what the process is for computing the depreciation of the unit, but it was only about seven years old so if that is typical of the computed value then I probably wouldn't get very much considering the cost of the coverage.

Everything with Ralph was amazing. He was so kind and patient and went over everything with me. He was very detailed with what you cover and the price is great. You can’t beat it. I will be sure to refer my family and friends to you!! This company is great and so easy to work with. Also, for everyone I refer, I get one month for free. That’s so awesome. Thank you so much for this.

Zachary Did a great job on the whole home warranty with an additional 3 months free making the total deal 15 months. Thanks Zach. The one time down payment with the $190.00 discount and service fee of only $45.00 beat all the other warranty programs. I would highly recommend him to all of my friends and neighbors. Zach did an outstanding job and was patient for me to call him back as it took over 2 hours on the telephone to finally cancel me other home warranty program that it was coming up for renewal on the 23rd of this month, thanks Zach for a job well done. Jim & Antonio.

Adam is an excellent representative of Select Home Warranty. He did a great job explaining the benefits of the 5 year home warranty. The 5 year plan is the best plan I've heard about, and it will certainly save me money in the long run. Especially what you consider that the service charge per call is reduced to jointly $45. I can't thank Adam enough for being as thorough as he was, and friendly as well. Thank you.

The representative Ralph gave Excellent customer service, Ralph gave me the breakdown for the plan I chose in detail, Ralph gave me a good price for adding on services. My old warranty company didn't cover certain options that are already covered in select home warranties plans. Select Home Warranty covers so many more options in the home than other warranty companies they offer 3 year, 5 year and 10 year plans at a discounted rate to lock in and reduce your trade call fee.

We previously had a terrible experience with a home warranty company that we inherited from the previous owners of our home and were very tentative to re-enroll in any program. Select Home Warranty was helpful and professional. Ralph was able to answer all my questions clearly. He was patient and was willing to wait on the phone while I spoke with my husband about alternative and come up with more questions. He worked to find additional discount and ensure that I was getting the best deal. Excellent customer service.

Better value than Home contract that does not include appliances. Some competitors do not cover some things like a Geo Thermal Heating/Cooling system but Select Home Warranty does for a reasonable upgrade add-on fee. I have heard the commercials for this type of coverage plan and was curious about the extent of the coverage and the price for such a plan. When contacted by the service advisor he was very knowledgeable and was able to answer all my questions and concerns without a "let me check on that" moment. It's never nice to spend money for something you may never use but things do have issues with home ownership. This plan gives comfort for things that could go bump in the night.

The process was easy and Mr. Nathan did an excellent job of selling & explaining all involved in purchasing a new policy. He was willing to offer suggestions about value and incentives for seniors. He did do his due diligence during the process. We did discuss multi-family properties for additional saving to be reviewed in the future. So far the initial sign up was easy. The real test comes when getting some things repaired within a reasonable time frame. I realize what your company guarantees but my knowledge of contractor and the services industry usually suggest a period of scheduling for those repairs.

I had my first year last year with Select Home Warranty that was to expire in a couple of weeks. I had used them a couple of times over the year and they were very responsive. I called to renew my contract and get a new quote for my home warranty. The process was very easy to renew. I felt like I got all discounts applicable in addition to some promotional items such as roof leak coverage and free months. The representative was pleasant and helpful.

Having come from American Home Shield previously and being extremely disappointed. I can say with certainty I am happy to have found Select Home Warranty. Fantastic customer service, much better than anything I received with competitors! We look forward to having this service. The pricing is better, the responsiveness was better, and the coverage seems more complete. Hoping I won't need to file many claims but feel secure knowing I have this coverage. Sam was a pleasure to speak with!

I chose Select Home Warranty because of all the good reviews online. When I filed my first claim for my dishwasher, I filed it online and received an email saying I would hear from someone is 48 years. 2 days later, I received an email saying I had to call them to explain the problem. More waiting time on the phone and the same explanation that I emailed originally. The agent said someone would be contacting me within 48 hours. So 4 days from my initial request and still nothing has been done.

This company is a joke. I'm waiting 8 days so far to get my furnace repaired. The first contractor they sent was sketchy, and he charged me more than the $60 deductible which I was told by Select was not supposed to be the case. He also never returned phone calls or even ordered the part which should've taken a day. I don't even think he's a licensed contractor!! I called Select to complain and they could care less until I said I wanted to cancel my policy, then they jumped to attention and said they'd have a new contractor assigned within 24 hours! I called 24 hours later and the representative said no request was put in and she would have to do it and I will have to wait another 24-48 hours now!!! I'm out the overcharged diagnostic fee, my furnace still isn't fixed, and it doesn't look like it's getting fixed anytime soon. They give you a major runaround like others have said, do yourself a favor and research other companies.

It has been ONE whole month since I opened a claim with Select Home Warranty to fix my refrigerator. They contracted a company that doesn’t keep their commitment. The technician was supposed to come between 5-8pm. He did not arrive at my property until 10:40 pm. The following day he came and said we need to order a part and demanded he be paid $75 in cash and would not give an invoice. When I called Select Home Warranty they just asked me to wait. I paid within 4 minutes of getting the invoice the following afternoon. Two weeks later, the first part doesn’t work so technician said we need another part. Select Home Warranty through the technician said they would make a decision to buy out my refrigerator - I contacted them and they said they had all pictures and information needed to make that decision and promised a conclusive email in 24 hours.

Overall it has been a fight each time I have attempted to utilize them with them always arguing and not paying for the service. I have had e-mails showing that they agreed to cover an item and then they argue saying that it's not covered.

I logged on to take the survey for the added free month, after taking the survey it would not complete due to difficulties. I then called your customer service (I was on hold for 11 minutes). They said it was fixed, so I tried taking the survey again. Once again it did not complete due to difficulties. I'm tired of being inconvenienced, if I don't hear back from someone (in the US), I'm going to cancel this policy. I didn't even use it last year!!

This was my 1st claim since being a Select Home Warranty customer. I went online and was able to submit claim with only bare information of the problem. I did still have to speak with a representative to finish filing the claim. I do wish there was more of a customer portal that I could log in to my policy and submit the entire claim, as well as the ability to track the status of the claim.

We had bought a home warranty package with them (premium). We never get same day response, it takes several days to get s response from contractors. We recently had a problem with our sink. When we called them they said they would send a person out right away. It took two weeks. The contractor didn't complete the job, then came back again to cut a huge hole in the wall and cut out pipes just to say it would cost 3,000 dollars to finish. He said he would be back once we received approval from the Home Warranty company and the home warranty company is refusing to give approval so we cannot fix our bathroom. So we are without a sink.

I have many contracts with this company and trying to get a contractor scheduled is a nightmare. Most cases I get the standard response of, "You are welcome to find your own contractor." They don't listen to you and make assumptions so that for any reason, they can refuse to pay your claim. If you do decide to get your own contractor they leave you guessing on how to process the claims. They tell you 2 weeks after the fact that you didn't do it correctly and they won't pay the claim. If you do get a contractor scheduled, half the time they refuse to work with them. The customer service department refuses to pay and refuses to let you speak with managers. DO NOT WORK WITH THIS COMPANY.

Worst customer service. When I had toilet plumbing issue, I was told that it is not plumbing issue and do not cover under policy. Finally I've fixed *plumbing* issue through private plumbing company. They always bring up a reason to avoid the repairs. They know how to make excuses not to approve claim. Complete unsatisfied and worst customer service. This company is interested on only signing up the service.

I bought the Platinum Coverage the highest one they sell. But came to know only later even basic things are not covered. When I signed up I was told everything is covered. I was specifically told that garage, plumbing and appliances all are covered. The 2 claims I submitted were rejected saying it was not covered. These are basic things like in one bathroom shower cold water was not coming. There 2 specific plumbing coverage listed in platinum care. In fact Platinum care checks all the boxes and making you think everything covered. It is when I tried to cancel the policy, I was told I will not be getting any money back because there is penalty for cancellation and there are some complex things they calculate, so I might end up paying them to cancel the policy. Wow wouldn't that be fun.

The salesperson I spoke with this morning was very accurate, he explained the entire Home Warranty System to me. I had no idea what it really was. I am very happy that I called this toll free number and he returned my call back. Select Home Warranty caught my attention from other friends, they said you guys are so professional and accurate. The call was so positive and the young man's voice tone was very soft and nice. Thank you so much. Aneesah.

Had many questions and was able to answer all without hesitation and very professionally. Compared coverage with other highly recommended companies and received more coverage for a lesser fee. At this point I would tell others of my experience and recommend that they consider purchasing a policy from Select Home. I decided to purchase a plan because of my age. I have always done most of my service work but at age 80 and with my having been diagnosed with early stage spinal stenosis I felt that I needed to get some coverage.

The sales agent was very thorough, answered all of my questions and was very courteous. The coverage provided by Select Home Warranty seems very fair. The exceptions seem very reasonable. The agent provided several options which could help me save money overall and explained those options very well. It was also great to find out that Select Home Warranty provided discounts on the service calls for people over fifty years of age. It was also great that the agent offered this information voluntarily. I hope that I never have to use the service but if the claim process is as easy and pleasant as speaking with the sales agent then I would expect for that process to also end up being a pleasant experience.

Nathan ** took care of me and did an outstanding job. He is a great salesperson... Because of Nathan ** I made the purchase and I am happy with the results... I was just going to call and ask a few questions but I am glad I called because I got a great plan and a good price and if something happens to me I know this plan will take care of my wife and that's what I want most.

Rep very friendly. Offered additional services to save money. I would definitely recommend to anyone looking for affordable home warranty coverage. I would recommend the platinum plan if you would like comprehensive coverage. However, there is a plan to fit any budget. I have just signed up, but the process was easy and I think that it would also be easy to file a claim. The rep gave me his contact number to call if needed.

Richard ** was our sales representative. He was very helpful, polite and friendly. He was able to describe the service thoroughly in an easy to understand way. He answered all of my questions and was pleasant to do business with. I felt confident purchasing your service. Home repairs are very expensive. This promises to be an economical way to keep our home running smoothly. Nobody wants to have to fix a major appliance, so this gives us peace of mind. Thank you!

I talked to Belinda who was a great help and answered all my concerns. I asked questions on how to submit a claim, the amount I would have to pay which was within my budget, and the service call charge I would have to pay. I received the contract within the time frame she told me. I reviewed the business online and it has good ratings which means a lot also. Some companies advertise a lot of things but don't end up giving you what you expected. This company appears to be of good value and reputation.

Very impressed and satisfied with the terms and agreement of my new home warranty and contract. I like that a have options of thirty (30 days) to make a change, or final decision, regarding this home warranty contract. I would like to acknowledge the salesperson, Jonathan **, very helpful, very informative and very knowledgeable. I would highly recommend and applaud the salesmanship, the sales approach, and the sales pitch. I will review my contract and will look forward to accepting and having your services and expertise as an welcome home service specialist, and a home services provider.

Experienced EVERYTHING done wrong, slowness, lateness, deceitfulness, incompetence, did not honor verbal contract. The only thing they did right was deceived me into giving them my money. They told me items covered would be replaced at today's value or repaired. When the item in my home went out, they said we only pay depreciated value of the item. So, for my item they offered almost zero and I am responsible for my own repair or replacement. This is NOT how Home Warranty Companies work. Rating a low negative number or F minus.

He did well finding discounts. I have had the service long enough to determine if it is a good service or not. The customer service was great. I did sign for the service. He found the military discount, the senior discount and several others. He was a pleasant person to work with. I hope the coverage is true. It should cover the A.C, stove, refrigerator, washer, dryer, electric water heater, plumbing, plumbing blocks and roof. He set up a 45 service fee.

Jeremy ** was very helpful and very responsive in getting my microwave replaced and I am now waiting for the approved reimbursement check. Jeremy also went to bat for me on another issue and succeeded in getting me a partial payment. I will recommend Jeremy and Select Home Warranty to my friends.

I had a clogged toilet. The water would overflow from the toilet on the 1st floor if water was used in any of the toilet in the house. CK from JED plumbing came in and snaked the main drainage pipe removing the commode. Select Home Warranty approved the work in full and the problem is solved. SHW assigned a technician within 24 hours of my call and they were very helpful in the process.

I am a new homeowner looking for a warranty for my home. I enter information into my computer and within a minute I spoke to Mr. ** who is a very nice man, gave me a lot of information about the company, think I must be to sign up right away that you have great deals on home warranties. I thank you and I appreciate you Mr. **. I will be recommending Mr. ** and company to my friends and family.

Isaac ** worked with me patiently, for quite some time, to find the warranty that was best for me. That included coverage, length of contract, cost, and convenience. He was very knowledgeable and friendly. I was not able to choose the original home warranty company I had because it came with the purchase of the house, so I was unfamiliar with details involved in making such a choice. The offers appear to be very comprehensive and give me a huge advantage over my previous home warranty company. I am happy with the warranty I purchased. I highly recommend consulting Select Home Warranty to better protect your home.

The customer service representative was Awesome. He was very knowledgeable. He had a lot of patience to answer my many questions that I had. I would definitely recommend Select Home Warranty to a friend. I had contacted multiple home warranty companies which were overpriced and didn't offer all that I was searching for when I was comparing. Everything that the customer service representative assured me over the phone was in my contract when I received it via email.

The call came in before I could even look at the website. I took the offer because of the price. I won't say I was pressured but I don't believe the bull of only getting the discount today. I don't like that way of doing business. I think it is a crock. You offer seniors a discount and then force them to pay all at once to get it. Your policy is less expensive than the one I have that is expiring and does offer 2 extra months. If not for that I would not have purchased the coverage from you.

Buying a second home in Florida and about to close. Representative Bruce did a great job reviewing all the options and providing to me the most economical choice. After reviewing all of my options, I chose the best option for our situation and he made special efforts to ensure it was their best offer available. I would refer this company to my friends and family--they were extremely responsive and good to work with. Good job Select Home Warranty.

Jonathan was my rep, he was very knowledgeable, patient and seemed genuinely interested in ensuring coverage with sensitivity to cost. All plans were thoroughly explained and I felt no pressure to pick the higher costing plans. I feel comfortable and confident with my choice. I was even able to cover my pool for a reasonable additional cost. This was an easy, painless process and experience from the online quote, to the efficient phone call. - GREAT JOB! I would highly recommend.

It say call 24 hours a day 7 days a week. My heater stopped working. I tried to put the claim 2 times through website, but it didn’t go through and gave me the claim number. So I called them on Sunday night for claim and I was on hold for 25 min, no one answered the call. Worse!!! I called them in Monday morning, he said they didn’t get the claim that I requested. I told him to expedite the process so my heater can start working. I am in Michigan, right now it's 20 F degree and my home is cold. We don’t have anywhere to go. It's been 6 hrs but no phone call from contractor or technician yet. It's worse home warranty insurance. They don’t care or understand the urgency. No Feeling.

I have been looking and searching for home warranty companies and came to talk to Nathan **. He was very polite, patient and knew what he was talking about that I purchase the home warranty from him. He made it easy for me to make up my mind on who I was going to choose as my home warranty company. I would also recommend that he be awarded for a great job well done and let him know to keep up the good work.

Daniel was very helpful with walking me through my options in purchasing a home warranty for the first time. He was able to get us the best deal and answered all the questions I had since we are first time home buyers. Daniel gave us great customer service and seemed to be very knowledgeable. I am also happy with the details of the plan--everything it covers, etc. We are happy we bought a policy through Select Home Warranty.

I was comparing prices and quality of home warranty companies. Kept coming back to Select. The response was quick - almost too quick that my phone rang after inputting some information. I like the discounts and am hoping Select lives up to its reputation that I found from online reviews. Abraham is the representative I spoke with and he answered all of my questions and also offered additional discounts which were helpful. Looking forward to continued good service.

I like the salesperson (Sam **) as he was very accommodating and helpful. I would definitely recommend him to my other members in my family and friends. Hopefully, the service would be good and satisfactory as well. The salesperson gave a very feedback of the how the policy would look like and what coverage I am going to get for all my kitchen appliances, washer, dryer, heater, Central AC, pool/spa, sprinkler, septic tank etc. Thanks. Saurabh **.

Had a bad experience with my former warranty company so I started shopping for new service. I was assisted by Alan **, he was quick to respond!!! He was also very personable and helped me save a lot of money off the bat! My monthly cost was slashed in half and so was my service call fee. I wish I had looked into this company sooner than this. This is a great start to the contract, I hope it'll continue to be this wonderful! Thanks so much for making my day Alan!!!

I had first appliance problem... and I’m happy the way Select Home Warranty has handled my claim. They been very prompt and helpful in getting my claim process fast. I had an issue with my refrigerator and they assigned a technician who gave us a quote but Select warranty do not force us to take up the same contractor. They allow us to choose the contractor but fix a budget that gets our work done.

I am being given $185 to replace a $1000 washing machine...despite your policy, the verbiage to "REPLACE" a broken appliance never states that it will be depreciated to next to nothing. I would like to know how you calculate the depreciation and the life of the equipment and the cost basis of the item. Please reconsider this claim and the reimbursement to provide a reasonable amount to replace this machine which is now running approximately $760 for a similar model of this brand. I would appreciate a telephone call, thank you.

I had very limited knowledge prior to my contact with Select Home Warranty. I was pleasantly surprised with the extremely professional manner in how they handled my entire situation. Extremely knowledgeable and courteous representative. All of my numerous questions were answered to my complete satisfaction. I now have the utmost confidence and peace of mind that my home will have a significant layer of protection. I have no issues with recommending the services of Select Home Warranty to any and all of my friends and associates.

David was very helpful and answered all my questions. Very good service indeed. It's my first time buying home warranty and I tried to compare many different companies. Initially I have some doubts to buy a trustworthy home warranty because I understand some of the companies may not pay for it due to "out-out-maintenance" reason. I am glad Select Home Warranty is not one of that and no maintenance record is not required in my plan. Good service and great deal.

Fred was very helpful in signing me up. I made it clear at the beginning of the call that I did not wish to have lots of repeat calls if I chose not purchase your service. He was very undersatnding and assured me he would not call over and over again if we chose someone else. I believe that coverage offered in the Platium package is great and the opportunity to purchase a 3.5 year package as explained to me by Fred was very good and met our long range needs for a service provided by Select. I appreciate that very much.