Select Home Warranty Reviews

The sales executive was very professional and knowledgeable. He was able to propose a very attractive offer that made me sign up for 6 years with the 6th year free. I would recommend the services to others. At the beginning seems like a nice company. Will find out how it goes.

We had a very small leak that started and wasn't getting any better so SHW sent out a terrific company (Plumb Rite) and they took great care of us. It turned out to be something easily fixed. I am so grateful I decided last year to purchase my policy. I had no idea I would be unemployed and if this had been something more serious it could've really been disastrous. I also want to say, unlike most businesses they had excellent communication and customer service on both sides. Thanks guys!

Excellent customer service, representative went out of his way to find any promos available. Sol ** is a great representative. Friendly communication and very professional. Everything in the plan was explained thoroughly. I definitely recommend Select Home Warranty to everyone looking to purchase it. My prior home owners warranty company didn’t come close to all that Select offered at a lower rate. They offer discounts and cover your roof free of charge. That’s a big plus. My repair deductible is less than my last company and for paying for a full year I got 150.00 discount. Very satisfied customer. Thank you Sol **.

Service guy is very friendly and quick determine the root cause. Setup another appointment for replace the failed part. I'm very happy about the service. Thank you.

I thought home warranty was supposed to take the stress off of the homeowner. This has been a nightmare and in no way has it saved me money. I had a small leak in a pipe in my basement that lead up to the guest bath sink. First after filing the claim I had to wait 48 hrs for a response. They told me they had a plumber to call and after reaching him I had to wait another 48 hrs for him to come out.

After dealing with another company for over 25 years this was a positive experience! Representative was very clear and precise. Great communication skills. Explain the plan and coverage, deductibles and the contract along with discounts in regards to senior discounts and locked in pricing. Would recommend this company to my family and friends. Good experience.

David ** was very knowledgeable of product and very helpful. His way of explaining cost and advantages of more than one year sign up were very helpful. Would recommend him and company very highly. He also went threw every item that was covered also treated me a senior with respect yet made it so it was understandable.Thanks.

Richard was very patient and answered all our questions. He was very clear and concise and appreciate all the time he took with me so we could understand all the coverages and advantages of your home warranty. I appreciated the additional discounts he let us know about. Happy to recommend to others that are looking for a home warranty.

I expected to spend about $600 annually for a home warranty comparable to the one George ** offered me. He initially offered $450 annually but then continued piling on the savings by informing me at could get it at $350 annually with 1 year free if I went with the 5 year option; being me down to $292 annually. Couldn’t be more pleased.

We have been looking for a home warranty because our contract with the previous company was expired. In addition, we have found this company with amazing reviews and great and affordable price plans. We enjoy being a customer for Select Home Warranty. It's our first time getting a policy with them and let me tell you, they have great customer service that understands our needs and is always there to help on time. Thank you Select Home Warranty.

Called your company for the first time and was pleased with the services provided and the person i spoke. He was very patient and respectful. This is the first time i heard of select home warranty. I found out the information on line and was very pleased when I called and someone answered the phone and took the time to explain what is offered and the coverage and rates.

Great salesmanship! I was shopping around for home warranty and they called me. Everything they said over the phone and my contract was on point! I'm happy with my contract. I haven't had to use the services yet, but, I'm confident they will deliver with what is written on the contract. Thank you very much.

Just enrolled for the 2-year/Gold plan payable in one payment commencing on 5/23.... My contact was Ray **. He was extremely pleasant, polite and efficient. Since I am not yet covered and do not have an order number as yet I obviously have not had any claims thus far.

Had good experience. Offer was very competitive and offered just as much as current policy with another company. Having the roof coverage was an added bonus that was nice. I was satisfied with the experience I received over the phone. Abraham was helpful comparing my old plan to what SHW was offering and helped negotiate a great deal for me.

Thank you very much. As I was saying, Sol had a willingness and a happy spirit about him as he gave me a very helpful professional service. Thank you. Sol was very professional and positive with a positive attitude. I appreciate how he walked me through all the possible services of the home warranty, the discounts, prices, initial home service charge for repair service, etc., etc. Thank you.

Fred was pleasant and informative. Made the agreement fit my needs. The value compared to other services is not even close. The policy fee and the service call fee made the decision a no brainer. The fact that you can add a stand alone freezer or a second fridge makes the deal!

I called and was told within 48 hours I would be hearing from a plumber. Well it had been now 4 days and I have not heard from the company or a plumber. This is the worst home warranty company I have ever dealt with. I truly do not know why I keep paying this useless company.

Refrigerator repair. Excellent FAST service. Repair contractor contacted me within minutes of my call. I never experienced such fast courtesy service. Thank you. Much much better than my previous home warranty company, Thank you for the great service and response.. The previous warranty took over a week to get back to me and days to schedule.

The gentleman I spoke with to determine whether or not I was covered for my particular problem was efficient, courteous and knowledgeable. I look forward to continuing my relationship with Select Home and intend to re-up my contract shortly. I am looking forward to concluding this business and know that Select Home will be there for me if ever I should need them again. Thank you!

Excellent job done by Jonathan **. Answered all my questions. Very personable. Had a very good working knowledge of his product and the service that they offer. He was very polite and spoke very clearly and slowly. He did a good job of upselling the additional longer termed service contracts that they offered. It would be a pleasure working with him again in the future.

Great service, you answer all my questions, gave me option for different discounts available for me and help me pick the insurance that better fit my situation. My house is very important to me and I need to keep it in the best condition possible. Thank you for the help.

After a very unsatisfying experience with my previous home warranty company I was looking for information on alternatives. Consumer Advocates listed Select as the best value and they are a Consumer Affairs "authorized brand". Jonathan ** was my CSR and he 'sold' me on the company; we quickly and painlessly completed the transaction. Home warranties are one of those things you buy yet hope you never have to use. Having the right one, however, is so important in the event you have to make a claim.

While researching different companies, I found SHW covered everything I needed plus some extras with no request for a home inspection first. Alan ** was very helpful in getting me the right coverage I needed at a good price. He is also very knowledgeable about the different programs offered. I am very satisfied with my purchase.

I found the sales rep to be friendly, knowledgeable and succinct to my interests. He seemed to know his company well and represented them with thoroughness and efficiency. I do believe he might have been a bit more empathetic and warmer in his tone.

Select Home Warranty sent repairman Joe (Manny Appliance Repair) who came out asap and determined what was wrong. Compressor for Kitchen Aid no longer available. Need to buy new refrigerator which I already ordered. I now need to know what Select Home Warranty will reimburse me. Cost for new refrigerator is: $8533.80. The compressor part was quoted as $562.33. Total job to install and repair would be $1172.87 minus $45. Service call is $1127.87. Hope to hear from Select soon.

I was having a great deal of difficulty getting a refund issued until I finally got bounced to Mr. ** desk. He is a nice, no nonsense guy who can shred the red tape his colleagues are seemingly paid to spin. He saved me cancelling my multi year contract — Thanks, Jeremy! I hope your superiors reward you for superior customer service and fair play.

The sales representative was very professional and asked pertinent questions regarding my needs. He was able to recommended a program that worked best for us. I am also a Realtor and I will be recommending Select Home Warranty to my clients after many years of using American Home Shield. I look forward to a positive experience with Select.

Florence was pleasant and made sure all the information was given to her to file this claim. The issue is water under the refrigerator, damaging the laminate floor. It's happened two times now and needs to be fixed. Looking forward to finding out who to contact to get the refrigerator serviced.

I just signed up so I hope this is a good company....I had American Home Shield and they are very expensive compared to Select Home Warranty. The prices were great and the customer service guy was great....Now let's hope the service from Select Home Warranty is as good..I also am 55 and received a senior discount....yayyyyy.

Hot water heater not producing any hot water. Heater is approximately 10 years old or older. I have checked all switches and breakers. The unit is located outside the house in a "Closet" on the side of the house behind a access panel.

I was really pleased with my experience tonight putting in my 1st claim. My representative was very nice and I feel good about our claim. I feel confident that our situation will be resolved soon. And actually we put in 2 claims this evening that we need addressed.

This was my 3rd attempt to file a claim with SHW, & it took 3 weeks, w/ over a dozen calls, to get a response. They wanted me to wait 2 weeks to get my furnace fixed and I live in MN. It was -25 below wind chill the that week. I don't think so. I called when the technician I had hired was here, never got through, the invoice wasn't good enough, after 2 weeks, then they wanted paperwork going back 3 year. The 17-page contract full of all the fine print crap that gets them out of covering anything, you don't get until AFTER you sign.

I spoke with someone about my broken dishwasher and they said someone will get back to me within 24 to 48 hours. They were helpful and started my claim order in!!I received an email stating that someone will contact me. I feel like this is a good company and all will go well.

I always have home warranty plan. For years I had a plan with 2-10, than with Choice and now this is my first time i decided to try SHW. Generally I am really unhappy with SHW. And after my contract will expire I do not plan to renew it for a new term and I will go back to CHW. CHW has better coverage, easier online communication and better customer service.

Ray provided me with all of the information and opportunities your company has to offer. I appreciate his support as well as his consideration of my availability. I feel confident that my home is in good care thanks to the friendly and informative service of Ray. A big thanks to him and all of his help.

I was shopping around for a new warranty plan and I wasn't sure which company to choose. I searched for the best home warranty company and Select showed up as #3 on the list. The 1st two companies failed to display their plans and that's where they lost me. Select has the most affordable plans available out of 3 companies I called. They offered a lot of system and appliance coverages that I felt I should have and need. They also gave me to extra months of coverage as a new member. My Representative was great explaining and answering my questions.

The representative understood my concern and quickly found my account information and assisted with processing my claim. A plumber will contact me shortly about scheduling an appointment to come to my home to fix the toilet. The toilet is leaking. I am hoping this will be resolved within the next few days.

I am happy with it so far. I started this plan back in September. We haven't had to use it much. The systems in our house are not that old so we rarely get things that break down or require service. We may continue it and renew it if the price stays affordable for us. It will renew next September.

Great service professional and knowledgeable. Asked a few questions and he answered them. Requested ice machine to be covered and he did it. Was going with another company but service guys called and told me a great deal and added over 3 years of service. Hope it lives up to what they told me.

I had just filed a claim and I am waiting to be contacted by email the person who took my call was very friendly and helpful. This was my second attempt to make this claim. The first time, I got an email saying the claim was denied. I called and the person who took my call verified that the denial was a mistake and was very helpful.

What you’re told you are purchasing is NOT what you get!!!! They would Not even send out a technician yet that said my fan was not repairable. They had told me when I purchased this policy that if an item broke and could not be repaired that it would be replaced. I have a Minka-Aire Gyro Fan which sells for over $600 and they are only willing to give me $45 towards a new one and I would be responsible to have it installed. Fraudulent Company.

Called in to see if my warranty had been activated. Immediately received this email. Quick response. I have not made any service requests yet. Since I have not yet requested service, I truly don't have anything to write about. Thank you for being so prompt in answering my inquiry about service being active.

Receiving the call from Steven after signing up this morning was very nice! He asked if I had any questions, was gracious when my three year old was loud, and tried to help us sign up for more years of coverage. While I haven’t had the warranty long, I am hopeful with the transactions from today.

Scheduling of appt was a little odd. Thought I would receive a call to schedule, but we ended up calling them. On the day of scheduled appt, they arrived 2 1/2 hours earlier than the window we’d been given. When I arrived (at the scheduled appt window), he was about to begin a different appt 45 minutes away from me. We had to reschedule for a different day. Repairman showed us that it's not the dishwasher that is causing the leak as we thought. Still waiting for approval for parts for him to repair the dishwasher.

Mr. ** was very professional and informative. He provided accurate information in a concise, efficient manner. I look forward to receiving your award winning service when repairs are required. I would recommend your company to a friend once I call and get an expeditious response. Thank you for the opportunity to work with your firm.

My customer service agent was very pleasant and helpful. He answered all of my questions and only had to put me on hold for a few minutes. He found my information and offered to help me with anything I needed. Thank you!

Had a good customer service on the phone when I was talking with the rep. The rep was nice and courteous. The call did not take a long time to do. I was able to do it over my lunch break. Was explained about the package. Wish they had just for the two appliances I had. BEST RATE I FOUND with other warranty companies out there. Fast callback. Was emailed all my information. The website is very helpful.

Recommend. I had not used the warranty yet as buying to sell my house. This company Did not hassle me like much other company home warranties which is great! Promotion of free months and additional coverage for free is great also. Like I said I have not used the coverage yet I will soon transfer the warranty to new homeowners.

The representative was helpful in outlining the plan and explaining different options. The initial impression is quite positive. Platinum care seems to have a nice coverage and the premium seem to be in line with industry average cost. Service cost is lower than most competitors. The contract does not contain the maximum coverage, I think it should clearly specify it.

I had called for my dishwasher that is not draining the water and the dishes come out dirtier than when I put them in the dishwasher. The tech came one day late and he said that the engine needs to be cleaned and repaired. He also recommended new dish racks but I told him that I will take care of that myself. The clam was denied because they said that my dish racks broke my pump. It is not my dish racks my pump is having issues. I am so dissatisfied with the service of this company. I would like to cancel my membership but I am constantly put on hold. This is not the first claim that was denied for me. I had recently called in for my roof and nothing was fixed. I do not wish to be a member of this warranty. Please help me to cancel my membership and get my money back.

Courteous and efficient service, I will now expand my service and ask to extend my home warranty.---I have extended my home warranty program as well adding expanded services. My home will now be under coverage by Select Home Warranty for another ten years. This has been a pleasant way to expand coverage and extend it as well.

Great discussion about coverage/price. Was able to answer all my concerns and questions. When we talked price he was able to give me a better rate when we did a longer term agreement. Also was able to compare my current plan with a different company to the one we are getting and made realize the greater benefits overall with the one we chose.

Company provides excellent customer service and the best quality of service for the money. I have used two other home warranty companies in the past and never took the time to review them. I am glad to make the purchase of this home warranty with confidence knowing that they are one of the top 3 home warranty companies, and rated number 1 in customer service.

Great help and fast in getting info and filing claim for my oven range microwave. Got an email shortly after my call. They didn't let me know how much at time but it came in email. All the info on getting reimbursement was clear. I had to do this before on my dryer. Very fast on getting money back in a check.

Shopping around for a different warranty service was less headache than I thought it would. Richard with Select was very polite and help me get discounts I did not know about. He even told me what next year charge would be, which is wonderful because now I can plan that in with my yearly budgets.

Was having home elec problems and the initial electrician told me their company hadn't done elec work in 5 years and was upset Select Home is still referring customers to him. Select Home sent another electrician and he was topnotch, performed the job incredibly. This was a potential hazardous situation that was handled expeditiously.

I am happy to report that the services that I requested from Select are a great value to us. The services they provide at the prices they gave us add value to our home and gives us peace of mind knowing that we have coverage for unexpected issues in our home.

Today I called to file claims on a number of items that needed to be repaired or replaced. I have several orders and the representative was nice and very professional. She was also patient and very knowledgeable. I received an email immediately after calling to place all of my claims. I'm looking forward to having these major and some minor problems fixed at my house. She informed me that I would be contacted in about 24 hours. I feel confident that my issues will be resolved expeditiously.

Hot water heater. Called 2 23 Sunday for a claim. They contacted me within 24 hours. Was very pleased with their quick response. The person I talked with really knew what she was doing. This made the whole process easy to deal with. I would tell anyone that I could that Select is a very good deal and cares about their customers. Thank you an have a good day.

Excellent courtesy when it came to setting up a new account. Saved us money, included more coverage. Lower service call charge. Longer coverage amount. Wife and I are considering buying a policy for our rental house. We feel this company will serve our needs much better than the previous company we had.

I actually spoke with two reps today. Although the first rep was a little short and brisk with me, the second rep was more patient and helpful. I thought I had not received my contract and was calling to get it. I wanted to know the particulars of the coverage and renewal information. In the long run, I did get my questions answered and my request was handled.

I spoke to Select Home Warranty and downloaded the terms and conditions from the web site. I made a list of questions, and I contacted Select Home Warranty customer service and all of my questions were answered. I read some online reviews from other customers, and I liked what the customers had to say. I signed up for a 3-year service plan, and I am getting an excellent rate on annual cost and service fees per issue for any claims that I make.

I called in asking about their warranty and told the sales rep I wanted to look into their company a little more before making a decision and he started to say what’s to look into. I was asking basic question that he wasn’t even trying to answer. Just kept on saying, "I’m giving you a great deal".

Broken appliance and just got the run-around for months with no action. Finally just cancelled and they wanted to charge a cancellation fee and only provide partial refund. DO NOT give this company any money...you will be sorry!

SELECT HOME WARRANTY sent out a contractor for a heat pump failure. The HVAC contractor SHW sent out said the condenser/compressor was not able to repaired and the unit needed to be replaced at a cost of over $7100.00! SHW in turn offered the amount of $150.00 toward replacement. Makes no sense to me and I am very upset about it. The $150.00 offered as a cash out does not even come close to the labor or parts of the replacement of the unit your contractor insisted upon. I find this unacceptable. How did they come to the conclusion that $150.00 is the full allowable policy maximum for replacement? I have sent follow up emails with no response. I currently have two SHW home warranties that right now seem to be a huge waste of money if this is how they treat customers. It is awful!

Very pleased with the service I received when I called Select Home Warranty. I called 3 different home warranty companies. Select Home Warranty had the best customer rating of all three companies. The representative was knowledge and polite and he wanted to help provide me with the best choice and price for my coverage needs. He spent our time on the phone to find out exactly what my needs were for home warranty and provided me with a great home warranty with a great price to help cover my home. I would recommend Select Home Warranty to anyone looking for home warranty protection!

I called. Needed a quote for one of my properties and the agent was very good at what he was telling me about the warranty. I asked him if there is a discount on 2 more houses and he gave me a great rate so I add the other 2 houses.

Unfortunate experience with the company that was originally dispatched and came to diagnose and service my washing machine, but SHW has done everything they can to remedy the situation and send out a different company. They even waived the service fee since I already paid the previous technician who’s now gone missing in action. Select Home Warranty has great customer service! This is an important quality to me!

The service representative I spoke to was excellent, he was very knowledgeable about the service and offered me a lot of options to choose from. Unfortunately at this time I could not take advantage of them, maybe in the future. Switched over from a more expensive plan with a different home warranty company.

My claim was denied in error, representatives do not know effective date of my policy and after speaking to a supervisor the resolution response time on a defective appliance still will not get fixed in a reasonable timeframe. Sub standard service from SHW. I definitely not renew this policy or may very well cancel early with expectation of a refund.

Mr ** explain in detail what is offered and covered under this policy. He offered me additional rates and discounts. Mr ** answered my questions with knowledge. I just hope no additional charges will apply å after my year expire. Mister ** is. Very polite. I hope the plan is worth the payments. Thanks.

I signed up for SHW and have received excellent customer service for everyone. They're all so nice and very prompt in helping me obtain the services and answer all questions. I believe you would be very satisfied with SHW and should strongly consider this wonderful company. If you're in the market for a home warranty this company is the very best in the business. Strongly suggest this company for all home warranty needs.

I am pleased by the service I received from Josh. He was knowledgeable and thorough. He did not take a lot of time on unimportant things. He was polite and was not pushy when I declined the upsale. The cost was reasonable and I feel as if I'm receiving a good bargain.

The customer service personnel were nice and helpful. However, I have had 2 claims in since November, and they are just now being addressed for repair. I have stressed to them the urgency of repair... I have had to go to a laundry mat in a "seedy" section of town. The Technician was here-- very nice and professional gentleman, weeks ago, and he also had not heard of approval until now.... and the weather has been so nice here, that if my pool heater was working, I'd crank it up and be in it. NO KIDDING! I am happy to say FINALLY my dryer will be fixed soon and hopefully pool heater. I really hope that if I have another claim it doesn't take this long for repair!

Jeff ** was excellent in walking me through all of the aspects of the warranty coverage and explaining every one of the questions that I had. He made sure that I had options in the coverage that I selected for me and my family. I will feel more comfortable having this coverage for my home and would consider getting it for our other properties.

I have used other companies which I was not happy with. I decided to try Select Home Warranty. They did everything they promised Regarding contract. Just called in my first claim. They were professional and extremely helpful. I was extremely happy with their customer service. Now waiting on service. I am happy we decided to go with your company. And if the service is as good as the phone call, I will be pleased.

I was browsing the web looking for a home warranty to replace our current warranty, who just increased our price by over 200.00 dollars. David ** took my call and sold me a home warranty at a very reasonable price, It will be less than half of what we were going to pay to renew our current warranty. David took the time to answer all of my questions, and was very polite and courteous. I believe we will be quite happy with this policy.

I have gone to the OEM and they are in the process of arranging a technician to come and repair the unit. The original call to repair the unit was to the wrong people, Eddie's Pool company doesn't repair those types of units!!! Select Home Warranty should have followed up on this with Eddie Pools, please take them off your list of repair companies.!!!

This was my first time to purchase a home warranty. Issac was very helpful with all my questions. He offered me the best price up front and did not make me haggle for a good deal. I would recommend Select Home Warranty to a friend! Thank you again, Issac, for all your help.

Richard ** is a good agent, he spoke slowly, so it was easy for me to understand him. He gave me a good rate in warranty contract and service fee and also provided more options in discount for me to choose, but he is not pushy annoyingly and very polite, I liked his service and a thumb up!

Very good and fast customer service. Lady explain to me process and everything so far smooth and fast. Wait for my technician. I will thank you so much. So far I'm happy with customer service and I will recommend to everyone who need warranty home. Select Home Warranty simply the best right now on the market.

I called Select Home Warranty regarding an electrical issue, The customer service representative was polite and reassuring, he told me what to expect and how long it would take. He also gave me multiple options to complete the service repairs and SHW has a very low deductible per incident. Thank you Select Home Warranty for always being great communicators and giving me the best value for my dollars.

I happy with SHW customer representative. He explained the insurance coverage details very neatly. Also explained all the different coverage options, payment details and discount details for each plan (Monthly, yearly options and the advantages). I will refer SHW to my friends. Also he explained the 3 years option and rate lock down and discount details for the same. So it will give some idea to the customer to choose the right one for their needs.

After much research, I have decided to go with Select Home Warranty. The person I spoke with was named Ralph and he did a fine job of explaining the plan and how it would work for me. I think I will sleep well tonight knowing that I have a warranty company that will protect me and my house. Thank you.

Excellent customer service, he knew what I need and ask me about the water heater problem and water model number and how old is the water heater and the serial number to be sure to direct me to the right service technician, and he said that "We are going to finding a local technician and the technician will call you as soon as we give him your information."

Ray ** did a great job if everything is true on what he told me. Won't know until it's time to use it. From what I've heard it should be a good plan. Time Will Tell Us. I've been using a home warranty for over 2 years. I just think they're going to be going out of business soon Sears that's why I was shopping and I have looked into other warranties so we will see. Time will tell. Your guy Ray did a good job explaining everything.

A person called to discuss the renewal of my policy. I informed him that it was not a good time and I could talk later. He advised me that I needed to talk then. I said I would talk when I had my policy before me. He yelled at me that he had all the information I needed. I hung and later called the agent who wrote my initial policy.

Bruce ** did a great job on explaining different plan offers and their prices and benefits. He was professional, knowledgeable and friendly. He also asked questions to help match the best promotion prices. It was very helpful for me to select my plan. It was great experience and I would recommend to others.

New Warranty Coverage. I have been searching for a home warranty company for a while. Select has everything I'm looking for, including coverage for my lawn sprinkler system. I called and spoke with Chase who provided me with the requested information and helped get my policy started. Select also offers a Veteran's discount which is much appreciated!

Very easy to sign up. Affordable and great coverage. A rep calls you the minute you sign up and even lowered my service charge from 75 dollars to 45 dollars. I highly recommend this company to protect your home appliances. Without it, you'll pay high service charges, parts and labor charges.

I have had multiple home warranties and they all seem to have their tricks so I had a lot of questions to ensure I wasn’t going to be surprised by loopholes. Sam did a great job answering all of my questions and really sold me on Select Home Warranty. I haven’t had to use the service yet but if it is as good as Sam I will be thrilled.

My experience with Abraham was excellent. He worked with me to obtain a program that worked with my budget. He was very personable and did not quiet until I was comfortable with the contract price. He explained to me all of the services provided and informed me how I could sell the contract to the new homeowner if I decided to sell my home. I will refer Abraham to my friends who purchase a home because of how he made me feel comfortable with my purchase.

The experience with Select Home Warranty was good. Fixx My Appliance was the vendor sent to access my garage motor issue. The technician was very nice and knowledgeable. Great experience associated with this repair. The customer service reps at Select Home Warranty were very nice, polite and friendly. They were very helpful.

I have no questions, I was satisfied with the assistance I received from the customer service representative. The customer service representative was very informative and knowledge of the home warranty services that your company offers. In the future if any of my family or friends are in need of a home warranty service I would be happy to recommend your company to them so they can try it out as well.

Our service agent was awesome, helpful, and found the best deal for us! Would definitely recommend! Picked up the phone right away, walked through our options, and helped us get the best deal. Time to sign up was very short and we are so happy we signed up! Highly recommend to all our friends and agents!

David was great and explained the coverage. He listened to me and provided the coverage I needed. It was a great experience and would recommend this company to others that are looking for a home warranty. You don’t do not pressure me to buy and I have a 30 day refundable.

I submitted a claim to repair my Samsung washer. It keeps running the runes and spin cycle. The customer service representative was professional when taking my claim information. I want able to submit my claim online. I do not like the fact I have to call the service contractor. With previous warranty companies, the service company would contact me to schedule the appointment.

I was very pleased with the rep on the phone who was able to meet my needs on time and discount services for me. I am a new home owner and I am happy to be a new customer with Select Home Warranty. I would highly recommend this company because of the plan they were able to give me.

Call was handled properly and efficiently. Was told that a technician will be located in a day or so due to the urgency of the matter (below freezing temperatures in the Midwest in February). This is the 2nd time I used the call for service and every time, the technician is located, service is done and I never see a bill or anything. They take care of everything. I just pay the 75 dollar service fee. My coverage includes heating system (so happy about that).

I have had a policy with SHW for over 7 years. I called to renew my policy and Allen was very professional and thanked me for my business. SHW is very good at understanding what the consumer needs vs what they can afford and is willing to work with their customers to match those needs.

Submitting the claim was easy over the phone. However the website would not complete my claim which is why I had to call. Can’t comment on the service as we have not had our claim completed yet. That being said so far so good. Will be able to verify once full process is over.

Very good at describing all the options. Also no pressure, just information. He was very knowledgeable and answered all of my questions and concerns. He understood my feelings and did not put pressure or a time limit on responding. Nice young man, knew his information and presented it in a professional manner.

This company is the worst company. Had a hvac fan went bad and my unit is over 7 years old. Would not cover it. Too old. They said cost was 375.00$ there. For I have a small child. I guess we will freeze to death. DON'T BUY FROM THIS COMPANY SELECT HOME ???? WARRANTY.

Application process online was very easy. It would be nice if a summary of the services was provided in an email. We selected the platinum level of service. I would like it more if the confirmation email stated that we ordered the platinum level. We decided to take the one year discounted offer.

Garage door and Garage Door spring. I called and spoke to a man named Frank. He was very polite and professional. He handled my request quickly and told me to watch for an email answer. I received the email answer within 3 minutes. Although you do not cover my problem, I was still very satisfied with the service I received.

I filed a claim for my washer that was not working. A technician was assigned to me within 48 hours. The technician came out two days after and diagnose the washer. I love the prompt response and the fact that they have contractors in their system that they can access for repairs. I will recommend Select Home Warranty to friends and family.

Run away from Select Home Warranty as far and as fast as you can. They took my monthly payment just fine but when it time to resolve a claim, they didn't step up and they didn't reimburse me for my expenses as promised. I'm going back to American Home Shield.

Pleasant service with rep. He gave me a very good deal for the service provided and was pleasant in his tone of voice and described to me the options. I was very satisfied with the service. So, I would recommend to others when they are shopping for a home warranty service, check out Select.

Toilet. THIS claim was easy to deal with. The last claim I am very upset about as the labor/part to replace (almost $200) was not paid for a rider on a pump that was replaced. The company paid for a new pump but the labor was not covered as it should have been.

I called about my oven not working and the representative was very attentive to my issue. He was also very kind and polite and filed the claim immediately. I am happy with their quick response and a repair person will be dispatched soon. I like having the peace mind that this warranty offers, for appliance repairs.

The representative was very informative and answered all my question. He gave me several option plans to choose from and was not pushy. A very good experience and would recommend this company to all looking for home warranty coverage. Pricing was very good and service charge very reasonable. No pressure to purchase the home warranty and sales rep knew his product and was very professional on the call.

I have yet to have the technician come out for the claim as it’s scheduled for next week but setting up the appointment was easy. They had a different number on file and when the company was unable to get a hold of me Select sent me an email so that I was able to get in contact with them directly. Great service so far- this is the first claim we’ve had to file- been in the house almost a year.

Washer Repair order. Service rep was knowledgeable and professional! She understood the problem, and thoroughly explained the repair contracting process. Select Home Insurance is a step up from the previous insurer that I had, which cost so much more for the same service level! I highly recommend this company to anyone looking for home appliance and systems coverage!

Customer service was fast, efficient, and friendly. Just what a homeowner needs when something is not working right in their home! I loved how easy it was to submit a claim and the customer service rep was friendly and efficient. I have had different home warranty companies that were a nightmare to work with, very incompetent and unprofessional! I am happy to be with a home warranty company that seems to care about their customers.

Claim on Clothes Washer. Processing claim process was little difficult. Had to call in several times to follow up on claim. The amount that was approved to replace my unit will not actually be enough to replace the unit. Process and service could be better. Please be more specific about the replacement of the unit if it can't be repaired.

Mr. ** was very good in his presentation; knowledge of product, articulate in explanations of same. As a customer & former realtor, I appreciated him taking the time to inform me of what was offered with this policy, when policy becomes effective, et al. He made it a very pleasant sale.

I was very pleased with the timely manner in which my call was answered. Regarding your rep Frank, I found him to be professional and courteous. I have had various other home owner warranty service contracts in the past, and I found your company to be the best on my first claim call. I was also very happy with Jack, your rep who sold me the service. Keep up the good work!

It will be grateful not to worry about things breaking down and having to worry about how to get them repaired or replaced. Having to just replace washing machine, was difficult, just trying to find someone that won't gouge to make a profit and to honesty. Steve was Swift and very kind. Did offer a discount if I could pay for a full head.

Mgr. Steven ** was very informative. He was very polite and professional. I am sure he is indicative of the rest of your personnel. I accepted a great deal from him. In the few minutes we spoke, he definitely struck me as the type of person I would sit down with and have a beer. Great job, a five star plus!!

I had a wonderful experience getting enrolled in my home warranty plan. It was so easy. They cover a wide range of appliances and equipment at a great price. My service call deductible is very reasonable. If you are looking for a home warranty plan, I recommend Select Home Warranty. Great customer service at a great price.

Very helpful with putting a claim together and answering questions I had with the policy itself. They asked specific questions to make sure the claim is correct and done right. Very easy to get ahold of as well. Called the number and it was clear and easy to get ahold of an actual human to speak with.

I talked to Chase about the product. He answered all my questions about policy. It was not much more to cover a second AC. I will let you know how all went, when I have to make a claim. I don't change from one policy to another. The deal seemed so good I could not pass it up.

My hot water heater is leaking I assume. I just know the floor is wet around it. I submitted a claim and got immediate feedback. Even though I pay for the highest amount of coverage I was immediately told hot water leaks are not covered. All I say is I’m glad I didn’t for someone to come out and look at it if they weren’t going to cover it.

I have found that this company is just okay. I have had two terrible experiences, and two decent experiences. My two terrible experiences include them not even sending a tech for one claim, and another involves them saying they will reimburse me $120 for a broken washing machine (good luck getting a new washing machine for $120!) but I had to call to remind them to even send me that check! I am currently in the middle of another claim involving my furnace and they did send a tech out right away - hopefully this experience will be better.

I appreciated the CSR giving me the option of an even better deal than on the website. I wish I could have afforded the deal of 14 months for 1 price but the monthly rate is a great deal. The first 30 day cancellation policy is awesome and keeps me confident about this policy.

Select Home Warranty has high internet reviews and the service rep offered some very good incentives to purchase their home warranty coverage. Customer service was excellent and very helpful. The customer service representative seemed very interested in my situation and was a big help in finding the right coverage level for me to select.

Jonathon ** did an excellent job of explaining the warranty to me. Upon selling my house he told me to call and transfer the warranty to the new owners. This sounded like a wonderful plan and I have been telling my friends about it. I told the new owners of my house that I purchased the home warranty and they were very happy.

Drain clogged. I filed a claim and within a couple of hours I received an email to speak to a rep and they got my claim going. Never filed a claim before so I wasn’t sure what to expect. This was better than I expected. Thank you so much for making this so easy.

Your Customer Service rep. David was excellent. He was easy to understand and explained the plan and the additional benefits. I would recommend him to anyone. I hope to take advantage of the referral benefits also. I am a Real Estate Broker Assoc. and will refer all my clients to look into the programs you can offer them. I appreciate being able to understand someone on the phone that is pleasant and polite. Thank you, David.

David ** has great customer service skills and was very friendly. He helped with all my questions and had great offers. This is a great program to have and I would recommend it to all my friends. I had this program in Chesapeake, VA and it saved me tons of money.

I never received a sign up package. So I called to request one. The gentleman was very helpful. I assume I will be receiving a full package of paperwork, and not just an email. A magnet for the fridge with your number would be nice.

Customer service was great when I signed up. He offered a yearly contract and added to free months. It saved me over half of what I paid from a competitor. We just had a major storm, and I had a roof leak. I was contacted immediately to set the appointment up. Select has very reasonable rates and covers a wide variety of problems that can happen. I highly recommend!

Stay as far away from Select as possible. Extremely difficult company to work with, unresponsive, rude, and unreasonable. We provided ample documentation that our plumbing issue was covered by our policy, but select denied the claim. Ended up forcing us out of our house for over 2 weeks, and our issue has still not been resolved. Will never work with this company again, highly suggest you find alternative options.

Chase ** is the customer service representative I spoke with. He was very kind and took time answering the questions I had. I'm looking forward to having good dealings with the company in case I need any repairs. I will recommend to my family and friends to call and speak with Mr. **.

They have been very prompt and keep me informed via email about my claim. This is my first claim with this company and I have no issues with their response time or how they conduct business. I bought the 3 1/2 year plan. This was an excellent value to protect my home. I don't think their representatives in the claim dept. are U.S. located however which hasn't really been an issue.

Very informative and polite. Jonathan, the representative I spoke with answered all of my questions with knowledge and patience. I was not able to pay for a full year at the time of purchase so he provided a monthly alternative. The process was very easy and fast. I did research before calling your company and discovered Select Home Warranty to be the leading company in the home warranty field. Additionally the price was considerably lower than others I called.

Very professional and pleasant! Took the time to explain everything as far as service and coverage, time frames and cost per year. Explained all costs as far as the different plans, and cost per year as well as the savings for the other plans. I had been looking for a plan and this has been the best as far as coverage and cost I have found so far.

I was gonna sign up for a different company but everyone else was pushing a sale rather than making sure I was comfortable with the service they would be providing or their terms. George from Select Home Warranty was calm, courteous and patient. He answered all my questions and addressed my concerns. I signed up and hopefully I can come back after a year and say that it was the best decision I have made.

The rep was awesome, professional, courteous, knowledgeable and personality was fantastic and personable! I would recommend this company for all your home warranty needs. Their plans are great and the coverages as well as low deductible!!! Thank you for all your help changing over from my previous home warranty to this great one.

Answered all my questions. Was informative. Explained pricing. Explained how program worked. Explained the extended year opportunity. Though I chose to go with year by year. Due to the fact that this is our slow time of the year. Daniel was polite and helped me understand the things that were important to me.

Excellent customer service so far. Not very long wait times. Answered all of my questions. Within 48 hours I had a tech out. He made the repairs to the roof and did a great job. Called Select warranty customer service to confirm some details. Great job so far. They offer great plans with excellent coverage. You can’t get any better than select home warranty. I’ve had many other warranty companies but no one like them.

Select was very courteous and responsive, quickly answering my calls and understanding of my concerns which related to a leaky pipe and plumbing stoppage. And when the initial contractor identified was unable to do part of the job, Select allowed me to use another plumber and agreed to pay the job in full so that I could have my plumbing issue rectified ASAP. I was initially hesitant to buy a home warranty, but it definitely was helpful to manage some of life surprises and made my home repair issues less stressful.

Bruce ** help me, with his knowledge and patience we reach the best possible warranty to serve my needs, thank you Bruce and yes I will recommend home warranty to familia and friends. To people that looking to protect your investment as your house is, check Select Home Warranty first you will not be disappointed.

Issac was knowledgable, respectful and made me feel valued. Also the plan covers everything in my house and the price is fantastic. I recently left a different company for poor service and I do not think that will be the case here. I love that I got through to someone right away which makes me feel like I will not be on hold forever if I have a problem.

David ** Help me out and got me a good deal. Very satisfied. He was friendly and helpful. Wanted to get warranty for a long time and he helped me with pricing and what I needed for coverage. Hope I don't need to use it but if I do good to know I have it.

Water Heater leaking and gas pilot not working and pilot not working with gas water heater and the water is leaking on the bottom of the tank. When I called customer service the agent help me for setting up the claim and will send email for serviceman to contact and set up appointment.

I had the pleasure of speaking with Greg ** today and I was very pleased with the service I received. This employee knows his job well and explained the warranty very well to me and was courteous enough to wait as I read some of the information he send to me. I would highly recommend this company and will see in the future how they respond to any of my service calls. I will comment again at that time.

The young lady I spoke with patiently listened to my concern and questions, and answered them for me. I expressed issues I have had previously with a different warranty company, and therefore wanted to avoid that with Select since I am a new policy owner. She was patient listening to me, and simply reiterated the procedures I would go through with Select without any comments regarding my negative experience with another company. She was very careful to be sure that I had all my questions answered be we closed our conversation..

Abraham did a very good job of explaining all of the options and the respective cost of each option. He also explained the advantages of getting longer term contracts, to save money on the overall warranty cost and to lower the deductible and lock in the rate. All I can say is thank you for your service.

Zachary was very cordial. He answered all my questions. This was my first time to buy warranty service, so I had a lot of questions. He answered them. He went over all of the exclusions. I had a lot of questions about my air conditioner because it is very old. I feel better knowing I have coverage for it.