Select Home Warranty Reviews

Freon leaking from inside furnace. Service rep was very professional and helpful. She knew what I was talking about when I said the furnace wasn't working properly and how to find all the model and serial numbers. I sincerely appreciated her help. I have already recommended your company to my daughter who is looking for a Home Warranty Company. I was very satisfied with the service.

Sam was polite, professional, and extremely helpful and understanding of my needs. The warranty set up and explanation of coverage is extensive and straightforward. Select Home Warranty seems to know that good customer service and responsiveness to customer needs, along with great value are important. I look forward to a solid business relationship. I would certainly recommend Select Home Warranty as a worthwhile company to talk to.

Although I don't have a Order number at this time, Greg did an exceptional job as I had just started online with the application when he called to help me out which I do really appreciate his help! He was friendly and seems to know all about the policy & I do appreciate the $75.00 co-pay FOR SURE. Thank You so much Greg for your phone call!

Good so far, I have not used it yet, not sure when I will use it, but I am sure I will use it some time in the next year or so during my time I have paid for starting in January 2020 plus I got extra months for paying for the year.

Sean ** was very knowledgeable and provided excellent help. From our phone conversation I would recommend your services to a friend. If Select Home Warranty provides service like our phone conversation I will be very please with your company. The challenge relies on Select Warranty to provide me with great service as stated on my conversation with the company representative. Thank you.

Everything went well, customer service agent was friendly and knowledgeable, I have two policies at this time with Select, You should contact and speak with agents when you're setting up appointments, to insure coverage. Sometimes it doesn't go as planned. I've tried now for the second time and am trusting all will work out with them.

Home warranty order process. The process was very simple and the sales person worked to get the pricing to the level needed to complete a sales order. The coverage included everything that could potentially fail and the added roof coverage for leaks was a plus. Thanks for the comfort of feeling like all is covered.

After research of my previous home warranty, I figured out it was not worthy of my satisfaction. Select Home Warranty is BBB rated and I trust they will answer the call in my time of need. Bruce was very helpful and explained everything in detail. There are other companies out there that offer services that don't meet the needs of the customer for additional appliances. Complete satisfaction.

I recently had a plumber come out to look at my bad water heater by using my Select Home Policy. Turns out my water heater is insufficient for my home and I have to get a bigger and better one. This isn’t covered under my policy but Select Home Warranty gave me a credit towards my new water heater to help out with the cost. They went above and beyond my reasonable claim and helped me get my hot water back. Their customer service was great and very expedient. I would recommend this service to anyone looking for a Home Warranty. Thank you.

I submitted a claim on 3/24/20 via internet and also phoned in for help. I felt it was urgent because we had no water. Due to Covid-19 I am sure everything took longer than normal. I could not wait 24-48 hours for them to call back so I hired my own plumber. On 3/31/20 they contacted me and advised to send in invoice. The Rep on 3/31 was very pleasant and helpful. The only reason I gave 4 stars instead of 5 is the initial 2 Reps I talked to on 3/24 and 3/25 were extremely difficult to understand.

We received a call from our property manager that our tenants contacted him stating there was a sewer backup in the basement. We called the 800 number and spoke with Amber to make a claim. We explained that there was standing water in the basement located around the sewer drain. Amber was professional, courteous, and knowledgeable. The process was simple and took very little time to complete.

Chase ** was very helpful and informative with all the information I needed to make a decision. I had spoke with several other companies and felt that with the information given by Chase ** I could comfortably choose Select Home Warranty for my home coverages. I would recommend Select to my friends and family.

My fridge is having problems with temperature regulation between the freezer and fridge. I called Select Home Warranty on a Sunday and their service was great, even during the crisis. The representative took my information and helped me out very quickly. Job well done. Hopefully they fix it quick and I don’t lose any food.

SHW customer service rep was very kind and completed my claims request very quickly. I was provided with how long I could expect to receive contact from appliance service rep. I did not have to wait long in queue before rep was on the phone. Was very good experience with the customer service rep.

Called 2nd time requesting a e-mail copy of the warranty info to be sent to my e-mail. The first time I called and requested a copy I did not receive the requested e-mail. I had to reach out to Select Warranty and request a copy for the 2nd time. Thank you.

I have used this home warranty for 3 years and decided to use them for 3 more. That's how good they've been. The claims process is incredibly simple. Plus, you can't beat the value and discounts available. This is one less thing to need worrying about. It's a simple decision on our part and it should be a no brainer on your part. Their platinum plan exceeded my expectations and covers quite a bit of extras.

We love our home warranty service. Work is very prompt, professional, and extremely well done. The workers who have come out to complete the work are very friendly as well. We are happy to have renewed our service and continue our home warranty service with Select Home Warranty.

24-48 hours is a long time to wait for an A/C fix in the south. I wish they could fix it quicker. I asked the representative and he was not very understanding. I like the price of the coverage but I also need my A/C fixer quickly considering I'm a single mom and it's getting hot outside.

Toilet is backing up. Looks like dirt in toilet. Toilet is unusable at this time. Received an email stating that we are waiting on call from plumber in my area. Said it would take up to 48 hours. Customer representative was very professional and detailed in his explanation. So far everything sounded good.

It has been 1 1/2 months since my first call for 2 running toilets and they still have not been repaired. Technician who came was unable to solve the problem after making two trips. He took apart the toilet, replaced a couple of parts and at the end told me that the drain is probably clogged or my septic should be cleaned. I explained to him that the septic tank was just cleaned last year and I called for running toilets not clogged. I am dismayed that this issue has still not been resolved.

FRED ** WAS THE PERSON I SPOKE WITH AND HE EXPLAINED THE OPTIONS VERY WELL for the home warranty. I have the warranty that covers every major appliance plus pool pump, electrical and filters the motor.

I had a microwave over $300.00 not even 2 years old, mother board went out, I was only told I could have 95.00 credit and it will be 30 before a check is even written to send back to me and if I cancel with them I will be penalized. This is the sorriest company I've ever dealt with on home warranty, you bet your bottom dollar I will not renew with them

We just join but have not made a claim or used the service as of yet because we don’t have any issues at this time. Customer care was helpful and explained everything very well. We signed up and willing to give them a try. We got our emails extremely prompt. It takes 30 days to get coverage in effect. I am changing companies and did not realize this requirement.

I had great experience on the phone today with your employee...Greg. He was very professional, answered all of my questions. He knows your products well and I was impressed with what he knew. I also appreciated how he handled my concerns. He is a great representative for your company...and should be a valued employee..

Refrigerator repair. On time, good service even though the led burnt out light not covered, too bad. Did take you a little more time than expected to inform me that burnt out led lights/module not covered. I fully expected that you would cover part of the service call but not all of it. Shame too, your sales people rave about your quality of service. Guess I found out what to expect if I ever have to use you all again.

Customer service was prompt to answer the call. Offered a deal right away. Correction... After I mentioned a coupon - I was offered a good deal. LOL. So far so good. Only bought warranty to help sell a home. To my knowledge it worked offering this warranty. I like the 14 months of coverage.

Jeff ** was great to deal with. He was courteous and spent all the time required for me to understand the policy. Great to deal with. He answered all of my questions and even added items that led to discounts that I did not expect. While I hope that I will not have to make a claim, I am convinced that if I do that Select Home Warranty will be there for me.

The person (Isaac) I had spoken, have been very friendly, he was nice, detailed, gave all important details regarding the policy. I had called just to get a quote info. But due to his customer care professionalism I ended up buying contract not just for a year but for 6 years. I'm looking forward to have my coverage experience will be the same -

I called to get help with a broken ceiling fan. The man that helped me was very knowledgeable and did treated me very well. He explained the process and helped me through it it to best serve my needs. It was well planned out and they kept me in the loop throughout the process. Needs to be replaced or fixed. You decided to just replace it which we did. You gave us the amount of a new one which was fine. !!!! It all worked out fine and am very pleased. Not much else to say.

CSR answered all my questions in a very friendly matter. He explained all the discounts that were available by ordering today. I was very pleased with the experience and will tell others looking for this service about how well I was treated. As of now I would gladly recommend this company to my friends and family.

Everything went ok with the call. I asked for a quote and it was provided. I had a few more questions and the representative answered them with no problems. He also stated that I would receive everything by email within a few minutes and by the time he and I hung up and I logged into my account the email was there as he stated. I got the opportunity to read over the policies and procedures to get a better understanding of the platinum package and how it works.

Great service from Ray **. Very helpful and professional. Pleased with all the items that are covered and also very pleased with the fee per service call. Time will tell, of course have not used the service yet but initial impressions are certainly much more favorable than company I am replacing.

The customer service representatives are patient and respectful. This is my first experience having homeowners insurance. It gives me peace of mind knowing that if an something goes wrong, I have the help I need to deal with the situation. The first line of communication is very important. So, the customer care during first contact is very important. Thank you! Select.

Answered my questions and provided me with the best home warranty option to fit my needs. If you plan to stay in your home for at least 5 years are able to afford the five-year plan, it's the best deal. No worries about premiums rising each year and having to shop around.

I choose Select Home Warranty due to the comprehensive coverage they provided at a very reasonable price. I have dealt with several of the other companies and was not satisfied. Select Home Warranty enjoys outstanding ratings from satisfied customers. I like that I can use the company of my choice to do any repairs.

The unit is running outside and inside but the house is not cooling. I have checked everything and have no idea why it's not working. I placed a service call at 7am. I received an e-mail acknowledgement and a text to select dates and times for repair within 4 hours of my claim. That was fast.

The person I spoke to ensured we got eligible discounts to save us the most. I am a COVID-19 patient and he was extremely patient and compassionate. He answered any questions that I had and explained the coverage and service fees. I now have peace of mind without the hassle of annual renewal and cost uncertainty.

Bruce was very professional and answered all of my questions and gave me the best price available. Very satisfied! I would definitely recommend to my friends and family. I used to have American Home Shield and the customer service was horrible and they were constantly billing me for things I had already paid.

Published on 07/10/2020: My issue was addressed promptly. The service representative gave me a claim number quickly and I hope to have our problem solved soon. We recently switched from a different home warranty company and so far the service is comparable. No complaints. My issue was addressed promptly. The service representative gave me a claim number quickly and I hope to have our problem solved soon. We recently switched from a different home warranty company and so far the service is comparable. No complaints.

My complaint is a truth and really more "transparency" in advertising with Select Home Warranty. Throughout there whole policy and advertising they claim that you can file a claim after 30 days of signing up. Here is the excerpt from the website: "Our home warranty policies have a 30 day wait period." My thermostat stopped working after about 45 or so days after I started the policy and a service technician came out after I paid the $75 fee. The tech informed me that a part needed to be replaced. The Tech called me the next day and informed me that SHW will not cover the replacemnt part.

Left multiple voicemail for the A/C repair company but unable to set up appt.for the repair. I called back the operator wiill dispatch a different company for me to call set up a appt. for the repair job in 48 hours. The customer rep. was extremely courteous, helpful. Cool Baby Air the initial tech. called. Explained unable to come because he just had heart surgery 2 weeks ago. Do not have any other tech. to cover the claim. He did go over some of the potential problems can cause the air conditioner unit to not blowing cool air. He did offer advices and consultations if needed in the follow up for the repair job.

Called regarding full home warranty and needing my refrigerator repaired. I spoke with a very kind and helpful rep name Mark who went above and beyond to help me find the best plan to suit my finances and to cover the repairs I needed and to also cover future repairs for my home. The price point was great!

Service was accurate and prompt. Very professional. Arrival time was accurate. Technician was neat. Refrigerator is getting cold upon Technician's departure. I am very pleased with DelSuper Tech. Will highly recommend this Company to a friend. I was surprise to get this work order done so quickly with all that's going on with Corona Viruses and Social Distancing. Job well done.

The person I spoke with worked with me to get a plan that fit me and my family budget yet covered items in my home I needed. I did not like that I was contacted a second time by the company to sign up a day later like they did not know I was already a customer.

I received the best customer service from the Select Home warranty representative that assisted me with my contract. He was courteous, professional, knowledgeable, and he made sure I was satisfied with everything that we discussed. He went above and beyond the call of duty! I would highly recommend Select Home Warranty to my family and friends.

Alan was just outstanding, very personable, helpful, and was able to spend time with me explaining your program. Will give it to others.... If they need a home warranty, will post his info at the fire station, and the EMS station and let them all know of the bargain on this warranty. I am also interested in your 10 year plan as we will be in this home for quite some time.

We called at 9:30 at night and we asked someone to help us with a leaking bathtub, and a faucet that doesn't have running water. They were quick to make the claim, and let us know that a plumber would be out to help us soon. I'm hoping they will be able to resolve our problem quickly.

Only reviewing on finding the right coverage and the sign-up process: I don't really know much about purchasing home warranty. Looking through the plans of Select Home and a few other home warranty companies, Ben ** was able to find me the plan with the most comprehensive coverage of the company with discounts that lowered the cost comparable to the cost of the cheapest plan of select home and other home warranty companies with equally low deductibles as well.

Knowledgeable advisor, called to find out why my payment were not being processed. I informed advisor that my payment method had not changed. At which he pulled up my account. He asked if what I had on file when sharing the information was accurate and I replied to the affirmative. He asked to process to I gave the permission to do so and it went through.

So the only way I could get the free month was if I wrote 50 words in this box. I have Select Home Warranty on my home in Carrollton Texas. I took this policy out for my home rental home in Missouri the price is very good. I have not used them yet on my house in Texas but for the price in the service call fee for what they say they cover and the for these limits they say they cover on the premium plan total limits $11,000 I'm good with that for the price.

Customer Service Representative did a great job in explaining different coverage plans and payment options. He was extremely courteous and very helpful in my choice of selecting coverage and payment plan for my needs. Coverage plans give homeowner flexibility in meeting their needs. I would recommend to my friends and any new home buyers.

Could not have been happier with the service and professionalism from Richard **. He explained every aspect of your service and helped me understand every option and discount. I look forward to working with your company for many years. I was with AHS for several years but have changed because of the increased cost of over 20% in just one year.

After moving into a new house, we didn't know how old systems or appliances were so I decided to find out about a home warranty. I did a quick review online of top warranty companies. I decided to call Select Home Warranty. Mr. Fred ** answered my call. Mr. ** answered my questions and was very helpful. Fortunately, We have not had to file a claim but Mr. ** not only helped me a year ago when I originally called and again this year when I renewed my policy.

Problem with washing machine. Select was able to provide a technician despite the lockdown due to Coronavirus. Fortunately I was able to get the machine to work and cancelled the claim. My claim was cancelled promptly without any problems. I appreciated the prompt service as well as the friendly customer service and would certainly recommend Select Home Warranty to a friend.

Daniel **, my sale and contact person did an outstanding job of explaining my new contract and giving me the best possible price. He outlined all of the specifics on service fees and what contractors they used. He also gave me the best possible price for add-ons, such as my pool equipment and roof leak. Thanks again, Donald **.

Bruce was very professional, explained the policy in detail, and was not pushy. He explained the monthly cost, per service deductible, and what options were available. He was very clear on the payment plan and all options offered for increased savings. Great Job! I would recommend working with Bruce. His follow-through was quick and accurate.

Richard was extremely helpful in getting me to set up the insurance plan. He was really nice and very helpful. It didn’t take too long and I believe that the program will be really helpful later on in the future. It was a great experience and I am really glad that I was able to get to set up the program with Richard.

New home warranty plan. I think I’m going to be happy with this plan. I took the platinum care since I own a rental And I’m a single woman so I feel that I am safe. If something happens to my home that it will be taken care of quick and easy By the repair people that you will call to send to my home to do the work. Thank you so much.

The claim that I had was for my guest bedroom ceiling fan. Speaking with the service rep at Select Home Warranty helped me get exactly what I was looking for. The rep was so amazing with help in assisting me with my claim for a new ceiling fan. Based off my experience I would recommend select home warranty to my friends who are homeowners.

Great customer service. Thanks Sam and Andrew. Thanks for your support promising for if any problems or concern if we have to call them And they will behind us. On their words we change our mind from American Shields to Select Home Warranty. Both of you are company ⭐️ we will be happy.

My CS rep. He was wonderful!!!! Excellent! I had a problem with my renewal not being done 3/12 per a phone call. He took care of it. My policy will not have a lapse so I do not need to start over with the 90 day grace period for claims. He got me set up again and happy. I won't have to worry if I need to report a claim.

I am hard of hearing and I asked Sol to talk slowly. He did an excellent job of covering the plan. I am a senior citizen and the plan he offered was just what I needed since I am on a fixed income. It was a pleasure to talk to him.

Brand New Contract... Ray was so helpful, went over details so we know EXACTLY what's covered. A pleasure to work with him. Looking forward to great service with Select Home Warranty. Fast, easy, and very Budget Friendly! This contract is almost half of what our new yearly contract was going to cost with our old company. We talk with them, and they refused to lower the cost so we cancelled.

Spoke with a warranty representative named Sam. I was initially looking up information online and my phone rang. After answering, Sam led me through a myriad of options as I explained my income level and concerns on new homeownership. Sam was pleasant to speak with, listened to what I was asking him & even laughed at my jokes. Great experience. Let's hope that the policy is not used often!

He was very good and he did his job. I was very happy that he help me with the help I needed so please keep up the good work. Again thanks. I hope the plumber that will come to my home is as good as your service. I will let you know how my problem is handled so you will hear how it goes. Again thank you. Robert ** Sr.

Mark ** did a fantastic job explaining everything that is covered under the home warranty to me! Mark ** provided great customer service and within 10 minutes I was convinced to purchase the five year protection plan. I’m looking forward to using your services for the next 5 years! I greatly appreciate the military discount as well, it definitely contributed to me wanting to purchase your protection plans!

Very good customer service, worked with my home maintenance needs. George was knowledgeable, kind, and polite. Please give him a pay raise, received documents he expressed, spoke clearly, and concise. Would recommend the service to my family and friends, will rate again if I ever have to use the services that I just purchased.

Ed **, Sales Manager, Select Home Warranty, contacted me about securing a Home Warranty on my recently purchased Home in Oak Run, Ocala, Florida (I am a Realtor.). I researched other companies & had Home Warranties on previous Homes. Ed is very knowledgeable about warranties, courteous, and answered all my questions; I secured a multi-year Home Warranty on my Home. I will recommend Select Home Warranty to future Home Owners.

The call was well handled. The the representative gave me multiple options to choose from, offers possible discounts I could be eligible for. I was able to understand what I was buying into during the call and it did not feel pushy at all, because of that I made my mom get a plan as well.

Representative was very informative and answered all questions. Provided quote that was slightly better than the application, plus offered additional benefits for long term coverage. Took advantage of the promotional pricing for long term and hope you can live up to the promises. I inquired with Select based on the internet positive review and your good BBB rating.

The Clerk explained the home warranty to me and answered all my questions. He was patient and helped me figure out the best home warranty plan. Mr. ** was helpful and patient with me. I be one other question. Mr. ** said I could call him with any questions I may have. I wanted to include all my appliances and other options on the contract. ** assured me all would be included on my home warranty contract. Thank you Gm.

I have had Select Home Warranty as my service provider for many years. Their performance has been excellent. I am especially impressed with their customer service and the expertise of the staff that do the repairs. I am totally satisfied. I have had other companies do the work for me in the past but their performance did not compare to Select Home Warranty.

When I signed up with this company the person from customer service/salesperson was very helpful and tried his best to give discounts and make sure the customer are happy. Also he explained the terms and condition very well. He is also explained the coverage and other details too. Very happy.

I spoke with Richard ** who was very nice and gave good customer service in explaining the various current offers for new policy enrollment. He reviewed the service call fee and option to lock in annual renewal rate. After I agreed to enrollment, he immediately followed up with sending policy by email. He also offered to contact him at any time with questions.

Very loud in the background. Could hardly hear what she was saying. Thick accent. Just wasn’t easy to understand what she was saying. Had to keep asking her to repeat herself. Other than that it was OK. Waiting for 48 hours is not good when you have a water leak. The next question is asking coverage. Do not know what that is unless you talking about the amount of coverage that I have with this warranty. For that I will give the coverage four star.

Purchased home warranty through Select after reviewing prices with competitors as well as coverage. Alan helped answer a few key questions I had and was very polite during the process. He explained the difference in coverages and provided insight into pool coverages. Overall easy to communicate and very responsive. He also provided anniversary discount and helped me get an additional 2 months for free.

Several weeks ago, I inquired about Select Home Warranty services. I received several calls and emails, but was not able to respond until today. Fred answered all of my questions and gave me good advice in making my purchase decision. I hope I don't have to use your services, but it's a comfort to know it's available.

Great job, answered all my questions quickly. Was able to make two claims at one time because both of my AC units went out at the same time. The rep worked through the issue. Even though I had to make two claims, it was very easy. I hope this helps anyone else who is looking into a home warranty. Highly recommend!!

Greg was quite helpful in explaining the different options. When going on the site, I was intending only to get some information and an idea as to how much it would all cost me. As mentioned he explained all, and did seek to get me the best option with a good discount.

Bruce ** was quick and efficient and answered all my questions. He also gave me a nice discount and I felt satisfied with the competitive price. I appreciate the effort put in and am happy to give him a good review.

I have submitted two claims and both were denied. The warranty only covers very specific things. Unless it’s specifically written in the contract it will not be covered. I wish I would have gone with a different warranty company. Example, my garage door opener light no longer works and it’s not covered.

It was a pleasure dealing with Ray. He explained the Home Warranty very thoroughly and addressed all of my questions. He called me back since I wanted some time to make a decision. He delivered on everything we discussed. He is an asset to your Company. Very Kind Regards, Tom **

I'm big on Customer Service; If I can get good customer service I will more than likely return to the place of business. I enjoyed the calls with the reps from Select Home Warranty. The only reason why I didn't give them 5 star all around, is because of the referral they gave me for repairs... The guy didn't know anything and acted very incompetent.

Washing machine repair. A service repairman diagnosed the problem on March 5, 2020 and told me it would take 24 to 48 business hours for a manager to make a decision. Never heard from anyone. Was told last week claim was expedited and would take 24 to 48 business hours. Today is March 25. No decision. And yes it would take 24 to 48 business hours! I was not able to speak with a manager no matter how many times I asked to. Finally terminated all 3 of my 3 year contracts. Worst home warranty company ever. I’d rate it zero if I could.

I went online to seek a quote for a year policy, I saw that the rates were about a dollar a day which seemed absolutely reasonable for the peace of mind I would get. I then received a call from one of the specialist and he was able to bring my rate down lower and give me a promotion that wasn't available online and I ended up locking in a 6 year policy.

Discovered washing machine was leaking from this in the filter area. Called to get it fixed. Customer service was excellent. They took all of my information and was very polite and professional. She submitted my repair request and I was notified within 15 by the repair center in my area.

My agent was Abraham **. He was Awesome in the fact that he answered all my questions and was available by email and phone on 2 different occasions when I hadn't even decided yet. I think we chose wisely. He sounded very passionate about his work and wanting to take care of the customer.

Richard ** was very helpful. I did not feel pressured to purchase service as some warranty companies do. Quality service trumps gift of gab. Thank you for your help. I wish the best for your business.

Sam ** did a great job. Keep him! Pay him. I am excited to work with your company based on your products, price and first impressions. Hopefully we won't have to use too often but when we do, I feel confident you will support the contract and get us back on track.

He was very helpful and nice to speak with. Great customer service. He was willing to work with me on the price and Deductible. I need a, warranty because I am a, single person and your company guarantee good contractors. In these times we need to watch every penny and as we all know things go wrong when your money is low.

Alan did a great job of getting in contact with me and explaining the benefits of being on a yearly plan. Thanks to him, I get 2 months free! I was very hesitant about spending a great of money in one swoop but he reiterated and gave me the comfort of your program!

Emailed them Sunday night and the got with me Monday. Talked with the svc tech Monday evening and he came out Tuesday with a possible solution ready but had to go back and get another part and had it up and running Wednesday. Everybody I had contact with was friendly and knowledgeable especially the Technician!!

The gentleman could not have been nicer or more knowledgeable. He outlined all the plans for me to choose. He was very positive and made me feel comfortable. When I finally decided on a plan, he made me feel good about my decision. I have dealt with many sales persons but this gentleman was the best.

The Select Home Warranty representative was very helpful and professional. He took my information and within 2 hours, I had an email response about my claim from the warranty company. The service is excellent from the customer service perspective. I am happy to have a good warranty company to support me with my rental property needs. I always have a positive experience when I call.

Sam ** was my representative from your company and he was so informative and helpful with my needs. He was very courteous and mindful of my financial concerns. I think he goes above and beyond. He must really love his job! I feel confident in my choice with Select Home Warranty.

The representative was caring and sensitive to my needs and concern about my repairs if that was what I needed. The information provided was helpful and the email was prompt and detailed about my issue and concerns. I appreciate the immediate response and the turn around to get help. My Breaker box keep tripping and I did not understand why so the representative assured me that a professional would be recommended and I should contact them to get answers.

Your guy did what what I asked, gave me a good deal. My warranty with a competitor was going to expire and you provided better coverage for a better rate. The additional roof coverage was a plus for minor issues without having to pay a big deductible via my homeowners.

My overall experience with Dayan ** was excellent. He was very nice and he went over everything. Also answered all my questions. He made me feel safe with choosing this particular company. I didn’t feel like I was being misinformed. I would recommend this company to family and friends. I don’t

After accepting the warranty rep made several attempts to upgrade the service. As he had mentioned the service was the same renewal price, then after addl. conversation he explained the renewal wasn't set up to be renewed at same price.. He explained the process and answered my questions. I felt comfortable giving you $$ for the service. Now I get to check out the realities of just what we bought.

I submitted for quotes from several companies with varying levels of protection and Select Home Warranty called me back with by far the best level of protection, lowest cost ($375), longest coverage period and lowest service cost fee ($60). I would recommend their protection plans to anyone I encounter. The person who called to talk to me was very informative and helpful in getting the plan set up and getting me the best offer that he could.

I simply called to ask for a copy of the policy agreement (something basic and easy to solve), and someone picked up right away and sent it to me.. She was very polite and I didn’t have to wait too long on the phone nor listen to unnecessary explanation as I am at work as well...

I just sign with Select Home Warranty, so I'm waiting for my policy, Bruce was very specific with the coverage. Presented to me all my options and I made a choice. He was very professional and respectful. He will be the representative I will contact as I need. Thank you.

Plumbing. Toilet running. The toilet sounds like the water will fill then pause then fill again. This has been happening since around March 10. I don't know what else to say. The customer Service Rep was good and I received a text message to pick 3 times I would be available. The response shows my 3rd choice was the only time your company could come. The customer service rep, Hazel said it would take up to 48 hours.

They responded to my email within 24 hours. The response to questions via phone were quick also. I needed to purchase an additional rider, but there was no waiting period. I did not need to resubmit my claim, they were able to send it over on their end. This is my first experience with using a Home Warranty and I will be interested to see how it turns out with the service piece.

Jeff ** did a great job at answering any questions that my husband and I had for him. I love that even in our small town, he told us that we’ll still get coverage within 24 hours of making a claim. We were comparing with the competitors and Select definitely came in on top.

My sales rep George did an excellent job helping and advising me on a new home warranty contract. The sign up process was extremely easy and quick. Thanks to George and his patience with me using my email preference for communication. The cost was much less than competitors even before adding additional optional coverage.

I contacted Select Home Warranty to purchase a platinum warranty plan. I spoke with Sol A.B. He was very knowledgeable and answered all of my questions. He was pleasant and very helpful. If I have any questions or problems, I would call and ask for Sol because I know he'd be able to help me.

Bruce was fantastic in walking me through the coverage and options. I really appreciated the way he spent the time to tell me about different services they provide and compared to the current warranty I have. He was able to show me this warranty covers more than what I currently have while also saving me money.

This is my first time to work with Select Home Warranty. I have compared different plans of different companies and Select Home Warranty is the one most fits my own expectation. Also, this company is recommended by my friend who lives in San Francisco. Hope it can protects us well, too.

Although I have yet to use the service, the salesperson was very thorough in explaining the options, pricing and coverage. I talked to a number of companies and I was most impressed with the coverage and price offered. I expect good things from the coverage as the years accumulate.

Associate was very helpful signing me up with Select. Had First American for years but they are higher in price than Select. And Selects deductible is cheaper. I am excited to start with them. I am getting a rental ready so will be adding another policy for my rental when it's ready to rent.

These people are outright criminals...They do not cover Freon Leaks??? You have to be kidding me. Probably one the main issues that arise with a/c units. I understand that you would not cover Freon, but you will not cover the cause of the leak?? You call this a home warranty?? Again, this is flat out criminal.

I signed up for a home warranty with Home Select based off their ratings. Employee was quick and knowledgeable. He made sure to inform me of offers that I could take of advantage of for my specific situation. He was also able to quickly find all information that was discussed from a previous phone call.

Select Home Warranty has been the greatest service that I have ever had. I had tried two other warranties but they would come up with something which made my repairs take longer than it needed to be. I have had no problems with select home. I call, put in a claim, they act fast within 24 to 48 hours. They have me a service repairman found. The repairman works around my schedule, which is very important to me. I would recommend this company as they have been five.stars.for me.

I had several questions since this was my first time to call Select Home Warranty. All of my questions were answered by the representative politely and thoroughly. I was satisfied when I hung up the phone as it was a pleasant experience. I appreciated her patience and kindness very much.

My water heater broke today and it is covered under my warranty, so I called it in. While the representative was nice and helpful, I feel as though there was somewhat of a language barrier and I’m not sure if I got my point across. This claim could take two days to go through, which is a long time for such an essential item.

I needed to get a quick copy of my contract and they delivered right away! In a day and age when it seems to be a real hassle to get something, they came through right away. I am very grateful to have my copy so quickly. I expect their service and coverage will be just as good as their customer service!

Very easy website to see the various plans and covered items. The sales team are very quick to respond to your online quote and are very good at explaining their offerings and what would benefit you the most. Great service and prices as well as specials that may not be advertised online, would recommend and continue to use.

Broken garage door opener. The door doesn’t come open with our remote opener. Currently we have to open it manually. We are elderly people. This process is very inconvenient. Today the contractor did call us. Will be out tomorrow to access things fo fix the problem. we are happy about the turnaround time and the pleasantness of the customer service Representative when I placed the complaint.

We bought a Select Home Warranty to replace our previous home warranty that was no longer offered in the area. We knew that it had limits when we purchased it and that it only covers the estimated current value of an item, not the full replacement price. We were generally satisfied with our claim, having those expectations, but it would be nice if the amount reimbursed included a little more for labor. It is what it is, and for an old house like ours, having coverage is better than not. Customer service was positive--maybe felt a little rushed, but that's better than dealing with inefficient companies that run you around in circles.

I was treated very respectfully and was impressed with the way I was encouraged to remain with Select Warranty. Especially with the additional 2 months of coverage added. This customer service representative did his job exceptionally well and is to be commended for his personal approach to his customers. Job well done.

We were very satisfied with the prompt service call and also the knowledge provided by Matt, the serviceman. The problem with the washer was resolved. Matt came in wearing a mask and gloves which we greatly appreciated during this COVID-19 crisis and also kept distance of at least 6 feet.

I am very pleased with the service provided by Daniel **. He was extremely helpful and knowledgeable about your products. I was comparing prices and products. The deciding factor was Daniel ** enthusiasm. After talking with him I knew that I had found the company for us. I will be sure to tell my family and friends about him.

I was looking online for a home warranty service and when I put in a request for a free quote I was contacted almost immediately. All of my questions were answered clearly and I felt good about my decision. While I have not used the warranty itself yet, the price is reasonable and they definitely made a really great first impression.

Zachary helped me out today and was awesome with his customer service. He answered all my questions and knew his products. I also did my research on the business and he was accurate with your ratings. I’m glad I reached out. Now we have a little peace of mind knowing our home is covered and that you guys will be there to help when we are in need. Thank you so much.

Renewal. Great customer service! Johnaton was able to meet my financial needs. Went out of his way to get me on a payment plan. I was thinking of changing to another insurance provider but he changed my mind and even lower my deductible. Thank you so much for all help. :)

Updated on 03/31/2020: AC Fan quit running. Air Masters came out. He said fan was overheating. Put a capacitor on to get it running. He said it will still overheat. He checked the Fins and said they were wore out. Unit was 14 years old. He gave me a price to replace and I agreed. He should have checked with Select to see if any way Select would help on replacement.

At first I was hesitant about enrolling but after speaking with the rep.. I felt comfortable with with setting up my policy. We also discussed changing my draft date after I signed up. I’m hoping that I will be able to get an early draft out date in the month.

I was helped so quick. No waiting on phone and customer service was was so helpful and polite and quick with my claim number not even 5 minutes on phone. And the technician called me super fast. Can’t be any happier to get hot water. I’m so grateful with Select warranty. Made everything so simple.

Alan ** provided excellent service to assist me in setting up a new service contract with Select Home Warranty. I appreciate his promptness and professionalism in handling my questions and helping me find the best plan for me and my family's needs. We had another home warranty in the past and Select Home Warranty has better rates. I anticipate their service will be just as good as I have received in the past

I just signed up for service with Select Home Warranty. Have not filed a claim, so cannot comment. The sign up process was quick and easy, and prices are very reasonable and the customer service rep was very friendly. I expect the claim process to be just as smooth. I would recommend this service to anyone who is in the market for a home warranty provider.

Pool. The initial concern was the salt generator was not working. They were good in letting you know what is covered and what is not covered. Explained in their email what was probably wrong with the system and that it was not covered under my warranty. They completed the claim very quickly.

Heater malfunction. The process of getting this claim processed was time consuming. There were same repetitive information request day over day. It should be a lot faster. It seems that the customer file is not updated in the system as the call recipients kept asking same information again and again. If this is improved, i.e. if I didn't have to submit and ask repeated information, the process would have been done in a week. Total 3 weeks was taken...

I wanted a good, reputable and reliable home warranty and zeroed on Select after going though many reviews. I know taking a Home Warranty is waste of time and money as the original purpose of taking it never gets solved. But being optimistic I chose Select seeing their good reviews and exhaustive plans and moreover the deals. The Platinum Plan covers almost all and also with the deal comes free roof leak coverage. I requested the quote online and immediately got calls. I am surprised as I got a call again on the Sunday evening. The salesperson Abraham was nice and courteous and explained all my questions and gave me a very good deal for 3 years and lower per visit fee. He was patient and the process was straight and smooth. I recommend the Select Home Warranty for the Sales part as of now. Will give another review when I have a chance to use their services.

My friend referred me to check this home warranty website and I thought this is pretty good deal. So, I filled up my info there and got a call in a min from salesman, and he tried to give me better deal. I am so satisfied with their service! I will definitely recommend to my friends.

I recently bought a new home. I have been looking for a home warranty plan. I have searched long and hard and finally I settled on Select Warranty. So far I have no complaints. I feel better knowing what I worked hard for is protected. My husband and I hope we don’t have to use this warranty. But just knowing it’s available is a relief.

Ceiling fan barely works. Don't understand why didn't replace. Could be a fire hazard. They didn't even check to see what's wrong. I believe they should replace it. Insurance pays for replacement. Not satisfied At all with their service. I hope the short in fan doesn't burn my house down. It definitely has a issues that they fail to even inspect.

Reviewed several home warranty companies and based on other customers' experiences, Select Home warranty service came out on top. Better selection of plans and coverages. The website was easy to navigate and the customer support was knowledgeable and helpful. In discussing home warranty companies with friends and associates, many recommended Select Home Warranty over some other competitors. Made our decision easier.

Very friendly and helpful. I called and spoke to an agent and got even a better deal than what I saw online. They also broke my payment for the year in 3 installments to make it easier on me. I called many others. Select Home Warranty was by far the best.

I made a call researching information relating to a home warranty policy, and Richard ** became my contact. He provided all the necessary information, and informed me of some promotions in place at the time. We added some additional optional coverage and was able to take advantage of the promotions. It was a good and relatively easy experience. I hope if we need to use the policy that the experience is as good.

I live in a small town in a location that Select does not have anyone close on contract. I was able to call my local plumber, have him relay the diagnoses, and submit my paid bill to Select. My claim was processed and approved within 24 hours.. Everyone I spoke with was nice, knowledgeable, and prompt. I am now waiting for my refund.

I just purchased a home warranty for the buyer of my property. The transaction was rather easy and seamless thus far. In all fairness, a claim has not yet been submitted and how the company handles said claims will be telling but as of right now, I am a satisfied customer.

Electrical claim. We have had Select Home Warranty for almost a yr now and are so pleased with every aspect of the company, we have had several claims in that time and each one has been such a smooth and easy transaction, whether using assigned contractor or getting my own and being reimbursed.

Jason ** provided excellent service and great deals. It was easy to get signed up for the service and the price is very affordable. I was very pleased with my experience and highly recommend Select Home Warranty. The product offerings are broad and you can easily find one that fits your needs and budget. Thank you for helping me get started.

Your agents are rude and FAR from knowledgeable. I have never experienced such inept customer service; rude agents when speaking to the technician in my home, and every agent had a different response. NO CONSISTENCY with information or direction to give to the customer and I'm supposed to be a "Platinum" member. It appears that once you receive the customer's money, service and your customer's wellbeing is no longer an important factor and far from being a priority. It is true that SATISFIED Customers become REPEAT Customers. Clearly, this has fell short on your staff and company culture.

I was happy with the service I received. I have had my policy for 5 months. I would use this company again in the future. I did not like having to wait 30 days to make it claim after I moved my policy to my new address. It is their policy and I respect that.

Representative was quick, efficient and respectful. Was available at time set for call back even though there is a 3hr time difference. It was a pleasure to discuss what the options were and to agree on a price for service. Service was available at my time frame. Obtained information from excellent web site. Also received confirmation email within minutes, Very satisfied.

I called recently to get a policy from Select Home Warranty for my rental property. I was pleased by the way I was treated. I wasn't pressured into signing up for more than I needed and the agent was very friendly and courteous. It only took a few minutes. So, in a nutshell, my review is "so far, so good".

Received our contract with incorrect address. Only took a couple of phone calls to correct it. Great service so far, keep up the good work! Special thank you to Chase ** for all his help, and sending us the corrected contract. We will know more after we have had the contract for a while.