Select Home Warranty Reviews

Richard ** was great. He sold me. Thanks Rich. I love the deal he gave and he answered all my questions and found me even more discounts on the price and the deductible and helped me out with my choice in policy. Again thanks Rich for your help. Stay safe.

I couldn't find the copy of my home warranty that was e-mailed to me when I bought the policy about 9 months ago so I called SHW to ask for another. The call was very quick and I had a new copy of my warranty in my e-mail inbox within just a couple of minutes. Thanks for making that so easy!

I called to find out exactly how a home warranty plan works since I've never had one. Isaac was the rep I spoke to and he was very polite and answered all my questions. After Isaac answered all my questions and concerns, I enrolled in the Platinum Plan + Pool Service. Excited to finally have some peace of mind when it comes to home repair.

We have not had to file a claim as of yet, but the signing up process was easy enough. The representative was pleasant and knowledgeable. We had a mix-up with coverage, but through an email the issue was quickly resolved. Hopefully we will not have to use our warranty, but it is nice to have the peace of mind in case we need a repair.

I was very happy with your service representative being very cordial in speaking with me. He was very professional by asking important question pertaining to problems that my dryer was having. He let me know that they find a company that can work on it, that who they get will give me a call to up a date to repair the dryer.

I attempted to start a claim online but the date entry would not accept my format. I called in and was quickly connected. Wait time was less than 2 minutes. The agent opened a claim for me and explained the process. The claim has not been completed / the technician has not been out to diagnose so I can’t speak to the coverage satisfaction for this problem as of yet. My review is based only on this call and the space in time that the call is in completion.

My claims have always been responded to very quickly and had a professional from the area here reasonably fast. I’ve had a washer repair and a sprinkler system repair submitted for claims and both were very easy. This is my first home warranty and so far it has been worth the investment. I’ll definitely keep it and consider it for future homes as well.

I called Select Warranty to purchase a home warranty. The sales rep was very helpful and answered all of my questions and concerns. He even offered me the current sales promotion, which was two months free coverage. The plan also offered free roof coverage, which is something most companies do not offer.

I am happy with their price and customer service. The customer service was very nice and tried to help me with giving me more information about the plans. He helps me to select the best plan for my home and even give me more discounts. Overall my experience with Select was great. I would recommend this home warranty service company.

The enrollment process was super easy. The rates are super affordable. And the coverage is identical to the warranty we just had at twice the price. Select Home Warranty has the best reviews in the business, so what is not to like? Our rate included pool, sprinkler, and roof leaks. We are excited to have this warranty and it will give us peace of mind.

Peter ** was extremely helpful in explaining the different options that were available to me. Having not actually utilized the service yet, I feel that I got a great value for my investment! Now I have peace of mind that when things go wrong with my appliances (and even my ducts, roof, etc.) I am covered!!

I’m pleased with my service and would recommend Select Home Warranty to family and friends. I feel comfortable that they will take care of any issues should they arise. Peace of mind is priceless and with Select Home Warranty I will sleep soundly at night. I mean, I’ll sleep through an actual fire created by faulty appliances that Select Home Warranty actually covers. Good night and God bless.

Being a new home owner, I had no idea how a home warranty worked. I had a lot of questions. The person I spoke with did amazing at answering all of my questions and was very patient with me while I made my decision to purchase a plan. I even told him that I would have to think about it for a couple of days and call him back and he wasn't pushy at all!

This is my second time requesting service at my house. Staff member on phone was very professional. She took the time to start the claim. Local contractor contacted me the next day for service. Everything is simple in life when business handle everything right. Thank you Select Home Warranty. Loving the service and their professionalism, cannot think of any other company beside Select Home Warranty. A+++++. Professionalism, Performance, Quality.

We noticed an unusual warm spot in our ceramic tile along with a diminished amount of hot water, and the water heater running a lot -- all put together made us think we had a water leak in the floor. I was up late last night and called Select Home Warranty (instead of online form... it didn't allow for detail I wanted to provide). CSR took accurate information on the phone and gave me the standard response "someone locally will contact you within 24-48 hours".

Rep very professional and very helpful - I am just waiting now for the Name of the company to get my plumbing issues resolved. I like the fact that I did not have to call someone, that I was able to go online and create the claim. I also like the fact that they called me the same day and informed me of what to expect next. If all goes well I should be hearing from someone in about 48 hrs, which I feel is very reasonable time frame for my issue. It is not an emergency. This is my first claim and looking forward to see how everything turns out.

Enrollment. The agent I spoke with was well informed and worked hard to provide us valuable information on all plans. He was open and understanding when we opted for a 1 year plan. Hopefully we will not have much use for our home warranty but can trust the customer service from this company.

Representative was very polite and nice and sent it directly to dispatch to have a tech contact me. In the past this has been an issue finding contractors in my area but I was assured this would not be an issue this time. So I am waiting on the email with the selected tech and hopefully the coronavirus does not cause any issues with this.

This is will be my first experience with a home warranty. Select Home has a vg rating and Richard did a good job explaining the program. I am a landlord and the advantage of offering this to our tenants is a plus. It also helps take the pressure off of us to manage repairs on multiple systems.

New customer. I spoke with Greg, he explained the different plans & looked for additional discounts. I purchased the platinum plan because I recently purchased the property. Greg was helpful & knowledgeable. He found an additional discount I qualified for. I had to pay in advance, but I feel it was worth it.

The person I spoke to, Ryan **, was very nice. I chose the Platinum Care plan since he offered additional savings if I chose a 3 year contract, such as an additional free coverage for 5 more months and reducing the out of pocket deductible from $60 to $45 when a repair person/technician comes to fix the appliances.

I was looking for a home warranty, but didn't know where to start. Select Home mortgage is a great value for the price. Sam ** made it easy for me to understand the whole home warranty process. He is very nice and very informative. Thanks Sam. I can't wait to start using my home warranty. Thanks again for helping me choose.

Friendly and quick response. Select Warranty was quick to call me the moment I put in the quote details, and George ** helped me select the best plan for my needs. He called me back quickly, helped me save on the coverage and walked me through what the policy covered, etc. He also provided a direct contact to reach out to should the need arise.

I researched many companies. The only one that was responsive and knowledgeable. My sales rep Bruce explained everything and was able to apply discounts where necessary. Overall, I am very pleased with Select and would definitely recommend them. There were things that I didn't even know were possible until Bruce told me about them and we ended up adding them to the policy. He was very flexible and willing to add certain things at reduced prices.

This is the worst warranty company I have ever used. They do not cover anything or find ways not to cover anything. They are a complete RIP off. I have not been able to use them for anything. It's always an excuse of why we are not covered. My last warranty company covered everything without any issues. I can not wait to switch back. EVERYONE STAY AWAY. THIS COMPANY IS FRAUD. CHARGED ME $75 PAYMENT AND COULD NOT REPLACE A $59 PART.

Online submission then the call. While I appreciated the gentleman’s call. It turn out to be a sales pitch. One that I was enticed to do, but after having rotten service by two other warranty companies in the past, I chose to wait and see how their service was before agreeing to a five year deal. I have high hopes for this company. I hope they prove me right.

I have with another home warranty company for a long time. But in recent past, I have been very dissatisfied with their service. I came across Select Home Warranty and saw some great reviews. Ray explained and helped me today to sign up. He explained the pricing, their service time period and various other perks. I really liked him. Hope their services are also as prompt and good.

They send you a survey along with contract and ask you to complete a survey to get an additional month free. This makes them get excellent reviews because the customer hasn't filed a claim yet. Well, I'm one of those gullible customers. I just filed a claim for my hot water heater that started leaking (one of the first signs a water heater is going out) since that was one of the options plus the lack of hot water. I just received an email saying this would not be covered as leaks are not included in the warranty coverage. I said the other reason was that there is no hot water but thought the leak was more important.

Greg was very knowledgeable and friendly. Went over all my options plus extra value ways of saving. I was concerned about who would service my contract and he took the time to answer my questions and assure me your reps would be good. I appreciate his time and details in your company. Excellent representative for your company. I would recommend your company going forward.

It was very easy purchasing a plan for a future homebuyer, very good!! The quick call back and review of my needs were great, and the full pay discount and free 2 months were awesome too. Hope the buyer has an easy time submitting any claims, which I as sure they will since Select is a great, great company.

I just became a new member of Select Home warranty. Ben was very knowledgeable about the service and answered all my questions. He made me feel great about my choices. It covers everything in my house for a reasonable price and the service fee is reasonable as well. I am glad I made the switch.

After looking online for the different programs - I requested a quote. An email was sent with contact information for me to reach out to if I have any additional questions. After calling and speaking with the representative many options were provided after listening to what my needs were. Thank you for listening and offering what I was looking for to protect my home.

In my quest to obtain Home Warranty coverage, Select Warranty popped up in the Top 3. My representative was Ralph and he was very polite, knowledgeable and professional. Select was my first attempt and also my final because I purchased my contract without making any additional calls. I believe that I was given a very fare deal. I hope that it’s not necessary to use it, but it’s comforting to know it’s there if necessary. Thank you Select Home Warranty!!

Slow wait time to open a claim. Customer Service rep was friendly and asked for all details. Called back to supply additional information on make and model type. Appointment with Plumbing Service was within two hours of initial call. I was contacted by both an email and phone call. Plumbing service appointment is within 36 hours of original call. I was impressed.

Sink Stoppage. First Time using the service. Overall good service. The contractor provided wasn't available which was understandable during pandemic time but I hired my own and the reimbursed me for most of the expense. I have used other home warranties in the past and Select provides me with good peace of mind that I'm covered.

The sales Rep I contacted, Richard, was very helpful in stepping me through the process, and answering my questions about costs and terms. We discussed various options and discounts, and as result, I was able to make an informed purchase decision. I appreciated the courtesy and respect I was given.

I spoke with Bruce **. I had submitted via email a request for a quote; Bruce called me within 5 minutes. Extremely knowledgeable, answered questions succinctly, not pushy but helpful. His response then in follow up with documents through email was quick and efficient. Very positive experience so far. Would highly recommend them to others.

We've been looking for a new home warranty company and couldn't be happier with our decision to go with Select Home Warranty. Customer service was extremely helpful and we got a great deal with outstanding coverage. We pay less now than we did before and have a lot of extra coverages. I would recommend them to anyone looking for a home warranty.

The service provided by Fred ** is great, he is very polite and answer all my questions. It the first time I order my home warranty, I hope they can offer all the quality service they promise in Texas, if they provide the service they promise I will renew in the future.

I have been a customer with Select Home warranty for around 3 years and I have faced numerous situations where the company does not cover or honor claims made. They make excuses and false interpretation of the contract. In a current claim, they have denied replacing my water heater which has broken down and is not working anymore. Due to this I am denied safe water for heating and bathing purposes. I also have young toddlers that need this daily basis. They sent a plumber to diagnose the issue and they provided the diagnosis and estimate to replace the water heater. The claim was filed end of February and it's been more than a month and they have not yet processed the claim.

My home warranty was initiated only 1 1/2 months ago and the A/C started making loud noises. I placed a claim and Requested my familiar A/C service company that I have used for years at other residences. He came within the hour. A report was sent, service approved and repair made within a timely manner. (Delayed due to a weekend). I received numerous updates on how the process works and was progressing. I’m very pleased.

I can't believe the many times l have tried to get my claim from February paid. I contact your office Olin one day. One person said my claim was closed. So, l mention, "Where is my check," of course no answer to that. Forty minutes later l got transfer to look into my claim this person told me my claim was still open. In all of my several served as a service-member for 24 years. This is about the worst I've ever since. This must be brought to the consumers to see how your company operates. Service the Worst.

Very friendly and knowledgeable, happy to answer any of your questions. All appliances, plumbing and electrical items are covered. The cost of the warranty is very economical. Select Home Warranty you security you need to maintain your home at the best level possible. After researching for sometime and speaking to other home warranty businesses. Select Home Warranty was found to be the very best home warranty policy to purchase.

I had to renew my appliance insurance but the price of my former company went up considerably and I had a record free year. I searched the internet for some well reviewed companies and chose Select Home Warranty. A very good sales person, Ralph ** took my call and offered me a number of options which were considerably better than what I had previously.

Sewer & drain. Call was answered but difficult in understanding and getting needs across. It takes too long to get an answer - although in this case I did receive an answer soon than suggested. I do appreciate the email contact. It takes too long to get approval especially in situations were the needed repair might be urgent.

Plumbing. Upstairs bathroom, hot water faucet washers failed. Water is running. Had to turn shut off valve under bathroom sink. Also cold water shut off valve appears to be leaking also. E&M property services was contacted & dates given for service. E & M property services called me back quick stating they will be in touch with warranty services.

I have 12 homes with Select. I tried others like HomeShield (the worst) and Choice Home Warranty (which may be the best). HomeShield won't cover anything. Choice has the most vendors. Select has far less vendors, but allows you to call your own vendor. Calling your own vendor means that you pay for all services out-of-pocket and YOU have to chase Select Home Warranty (SHW) to get your money back when the job is done. I paid 5 years up front. (I should have some leverage, right?)

On May 2019 I called to get a quote on a home warranty. I was going to get a 1 year contract to try out, I mentioned to the salesman that I was disable veteran, that's when he told, "Because you a veteran I'm going to give a special 5 years for the price of 1." They charged 1750.00 to my credit card. In June I called for A/C problem. They I had to wait a week for someone who charged me 45.00 to tell me to replace my air filter. That wasn't the problem. I called again. They send another handyman. Told them that it was a leak. A month later I was waiting to someone to fix my A/C.

My experience was very good. Daniel explained everything well including all the perks for Select Home Warranty. I hope that this will be a long good relationship and that the workmen are qualified and prompt and that my house stays repaired and that Select is always available night and day. Day and night.

As I was filling out my Email for the quote I received a very prompt phone call from Jeff ** called, answered all my questions very professionally and politely. If I had to call he would be the person who I would want to have my conversation with. Thank you so much Jeff for helping me set up my Home Warranty program.

Had a refrigerator break in the first couple months of the warranty, they sent a repair guy, he took my money and never heard from him again. After that SHW asked me to find my own technician, which I did. Repair bill was $300, SHW only reimbursed $150 (not including the $75 I wasted on the first guy). The refrigerator broke for good 2 months later and they would not cover because it was previously repaired. Total BS.

Simon was very professional and attentive to my concerns about the leak in my kitchen under the sink. I know that my problems will be solved shortly. Select Home Warranty has been great and acted quickly. I hope that there was not a lot of damage since it is wood surrounding that area.

I had a clogged sink, it was a Sunday. I was able to contact a plumber of my choice to come out that day. I paid them and got an email 2 days later that I would be receiving full reimbursement. I appreciate the fast response and friendly customer service. Very satisfied with my platinum coverage.

I researched three (3) different home warranty companies. I had one phone call with a Select agent. He was friendly and thorough. He provided me with various options and the cost. I had a variety of questions and he answered all my questions to my full satisfaction. Based upon this interaction, I have recommended them to a friend.

I Feel that my experience was great. Dan took the time and efforts to help me fully understand the various plans and discounts available to me. I really appreciated his recurring caring and kind demeanor. I feel that I can comfortably be assured that both Dan ** and Select Home Warranty are a good fit for me and my family. I can comfortably recommend them to my friends and family.

The initial contact was made within 24 hours as promised. Agent was helpful and informed me of what would happen next. I will provide additional information as soon as I am connected with a service provider. That hasn’t happened yet. I was told within 48 hours. 24 more to go.

Thank you Paul for explaining the policy options and premiums. I had a home warranty with another company. The premiums and service call went up ever year. I had the policy for 2 years and had only used them 1 time. I’m glad that I was able to get a locked in rate for 3 years.

I just signed up and the experience was smooth. Agent was able to understand what I was looking for and signed me up for the right plan in a few minutes. Right now the only issue I have is with creating an online account. I dont have a temporary password and neither does the system let me signup.

Had someone do inspection on my ac. He said it would not be summer ready. So I called you all to have one of your techs come out and look it over (since you don’t do tune ups). I could not describe what was wrong with the unit only it was not summer ready. Lady seemed a little short in her answers to me.

Zachary ** was very helpful and answered all our questions, and found us all of the available discounts. The entire process to obtain the warranties on our two homes was fast and easy. The contract number for this house is **. The contract number for the other house is ** and the contract number is **.

Jonathan was very polite and professional in my dealings with him. He is very knowledgeable regarding the policies and payment options. He was patient and answered every question I asked to my satisfaction and understanding. Jonathan explained the different options and choices regarding payment and was very accepting of my choice. He did an excellent job.

Knowledgeable salesman Daniel. Daniel was very patient answering my questions regarding multiple warranties and costs. I waited a few weeks to think about getting this coverage and made sure to talk with Daniel to let him write up the contract.

I called after looking online for the top 10 best home warranty sites. I called #1 yesterday and the sales guy gave me what he has to give everyone. Today I call #2 SELECT HOME WARRANTY. I spoke to Zachary and he was friendly to me what they offer and cost. He then talked me into the 3 year deal with much lower cost so I am very happy.

We just purchased this contract, process was easy, coverage was adequate. Our representative Abraham was more than helpful. We are looking forward to a positive relationship with your company!!!! It is refreshing to know that we may use a local service contractor if needed to speed up any repairs that may be needed quickly.

I have called Alan for multiple home warranties for my clients. Some have been for buyers some have been sellers needing to purchase for new home buyers. My clients and I have been pleased with the service and warranty coverage that we have received. Thank you Alan ** and Select Home Warranty for always helping my clients and I when we need you.

Awaiting repair on the control board on the washing machine. Had good response from the appliance repair company, Diamond Appliance Repair, despite delays due to Corona virus. Had to supply 2 sets of pictures but didn't receive word that the first ones were not good enough until I called regarding the status of the claim.

Select Home Warranty was recommended to me by my daughter when our old home warranty expired. I chose Select Home because they have a good rating and good customer reviews, and I felt the price was reasonable for the coverage we selected. I called with a couple of questions and spoke with Richard **. He was able to answer my questions and help get us set up with a plan that fits our needs.

Freon leaking from inside furnace. Service rep was very professional and helpful. She knew what I was talking about when I said the furnace wasn't working properly and how to find all the model and serial numbers. I sincerely appreciated her help. I have already recommended your company to my daughter who is looking for a Home Warranty Company. I was very satisfied with the service.

Sam was polite, professional, and extremely helpful and understanding of my needs. The warranty set up and explanation of coverage is extensive and straightforward. Select Home Warranty seems to know that good customer service and responsiveness to customer needs, along with great value are important. I look forward to a solid business relationship. I would certainly recommend Select Home Warranty as a worthwhile company to talk to.

Although I don't have a Order number at this time, Greg did an exceptional job as I had just started online with the application when he called to help me out which I do really appreciate his help! He was friendly and seems to know all about the policy & I do appreciate the $75.00 co-pay FOR SURE. Thank You so much Greg for your phone call!

Good so far, I have not used it yet, not sure when I will use it, but I am sure I will use it some time in the next year or so during my time I have paid for starting in January 2020 plus I got extra months for paying for the year.

Sean ** was very knowledgeable and provided excellent help. From our phone conversation I would recommend your services to a friend. If Select Home Warranty provides service like our phone conversation I will be very please with your company. The challenge relies on Select Warranty to provide me with great service as stated on my conversation with the company representative. Thank you.

Everything went well, customer service agent was friendly and knowledgeable, I have two policies at this time with Select, You should contact and speak with agents when you're setting up appointments, to insure coverage. Sometimes it doesn't go as planned. I've tried now for the second time and am trusting all will work out with them.

Home warranty order process. The process was very simple and the sales person worked to get the pricing to the level needed to complete a sales order. The coverage included everything that could potentially fail and the added roof coverage for leaks was a plus. Thanks for the comfort of feeling like all is covered.

After research of my previous home warranty, I figured out it was not worthy of my satisfaction. Select Home Warranty is BBB rated and I trust they will answer the call in my time of need. Bruce was very helpful and explained everything in detail. There are other companies out there that offer services that don't meet the needs of the customer for additional appliances. Complete satisfaction.

I recently had a plumber come out to look at my bad water heater by using my Select Home Policy. Turns out my water heater is insufficient for my home and I have to get a bigger and better one. This isn’t covered under my policy but Select Home Warranty gave me a credit towards my new water heater to help out with the cost. They went above and beyond my reasonable claim and helped me get my hot water back. Their customer service was great and very expedient. I would recommend this service to anyone looking for a Home Warranty. Thank you.

I submitted a claim on 3/24/20 via internet and also phoned in for help. I felt it was urgent because we had no water. Due to Covid-19 I am sure everything took longer than normal. I could not wait 24-48 hours for them to call back so I hired my own plumber. On 3/31/20 they contacted me and advised to send in invoice. The Rep on 3/31 was very pleasant and helpful. The only reason I gave 4 stars instead of 5 is the initial 2 Reps I talked to on 3/24 and 3/25 were extremely difficult to understand.

We received a call from our property manager that our tenants contacted him stating there was a sewer backup in the basement. We called the 800 number and spoke with Amber to make a claim. We explained that there was standing water in the basement located around the sewer drain. Amber was professional, courteous, and knowledgeable. The process was simple and took very little time to complete.

Chase ** was very helpful and informative with all the information I needed to make a decision. I had spoke with several other companies and felt that with the information given by Chase ** I could comfortably choose Select Home Warranty for my home coverages. I would recommend Select to my friends and family.

My fridge is having problems with temperature regulation between the freezer and fridge. I called Select Home Warranty on a Sunday and their service was great, even during the crisis. The representative took my information and helped me out very quickly. Job well done. Hopefully they fix it quick and I don’t lose any food.

SHW customer service rep was very kind and completed my claims request very quickly. I was provided with how long I could expect to receive contact from appliance service rep. I did not have to wait long in queue before rep was on the phone. Was very good experience with the customer service rep.

Called 2nd time requesting a e-mail copy of the warranty info to be sent to my e-mail. The first time I called and requested a copy I did not receive the requested e-mail. I had to reach out to Select Warranty and request a copy for the 2nd time. Thank you.

I have used this home warranty for 3 years and decided to use them for 3 more. That's how good they've been. The claims process is incredibly simple. Plus, you can't beat the value and discounts available. This is one less thing to need worrying about. It's a simple decision on our part and it should be a no brainer on your part. Their platinum plan exceeded my expectations and covers quite a bit of extras.

We love our home warranty service. Work is very prompt, professional, and extremely well done. The workers who have come out to complete the work are very friendly as well. We are happy to have renewed our service and continue our home warranty service with Select Home Warranty.

24-48 hours is a long time to wait for an A/C fix in the south. I wish they could fix it quicker. I asked the representative and he was not very understanding. I like the price of the coverage but I also need my A/C fixer quickly considering I'm a single mom and it's getting hot outside.

Toilet is backing up. Looks like dirt in toilet. Toilet is unusable at this time. Received an email stating that we are waiting on call from plumber in my area. Said it would take up to 48 hours. Customer representative was very professional and detailed in his explanation. So far everything sounded good.

It has been 1 1/2 months since my first call for 2 running toilets and they still have not been repaired. Technician who came was unable to solve the problem after making two trips. He took apart the toilet, replaced a couple of parts and at the end told me that the drain is probably clogged or my septic should be cleaned. I explained to him that the septic tank was just cleaned last year and I called for running toilets not clogged. I am dismayed that this issue has still not been resolved.

FRED ** WAS THE PERSON I SPOKE WITH AND HE EXPLAINED THE OPTIONS VERY WELL for the home warranty. I have the warranty that covers every major appliance plus pool pump, electrical and filters the motor.

I had a microwave over $300.00 not even 2 years old, mother board went out, I was only told I could have 95.00 credit and it will be 30 before a check is even written to send back to me and if I cancel with them I will be penalized. This is the sorriest company I've ever dealt with on home warranty, you bet your bottom dollar I will not renew with them

We just join but have not made a claim or used the service as of yet because we don’t have any issues at this time. Customer care was helpful and explained everything very well. We signed up and willing to give them a try. We got our emails extremely prompt. It takes 30 days to get coverage in effect. I am changing companies and did not realize this requirement.

I had great experience on the phone today with your employee...Greg. He was very professional, answered all of my questions. He knows your products well and I was impressed with what he knew. I also appreciated how he handled my concerns. He is a great representative for your company...and should be a valued employee..

Refrigerator repair. On time, good service even though the led burnt out light not covered, too bad. Did take you a little more time than expected to inform me that burnt out led lights/module not covered. I fully expected that you would cover part of the service call but not all of it. Shame too, your sales people rave about your quality of service. Guess I found out what to expect if I ever have to use you all again.

Customer service was prompt to answer the call. Offered a deal right away. Correction... After I mentioned a coupon - I was offered a good deal. LOL. So far so good. Only bought warranty to help sell a home. To my knowledge it worked offering this warranty. I like the 14 months of coverage.

Jeff ** was great to deal with. He was courteous and spent all the time required for me to understand the policy. Great to deal with. He answered all of my questions and even added items that led to discounts that I did not expect. While I hope that I will not have to make a claim, I am convinced that if I do that Select Home Warranty will be there for me.

The person (Isaac) I had spoken, have been very friendly, he was nice, detailed, gave all important details regarding the policy. I had called just to get a quote info. But due to his customer care professionalism I ended up buying contract not just for a year but for 6 years. I'm looking forward to have my coverage experience will be the same -

I called to get help with a broken ceiling fan. The man that helped me was very knowledgeable and did treated me very well. He explained the process and helped me through it it to best serve my needs. It was well planned out and they kept me in the loop throughout the process. Needs to be replaced or fixed. You decided to just replace it which we did. You gave us the amount of a new one which was fine. !!!! It all worked out fine and am very pleased. Not much else to say.

CSR answered all my questions in a very friendly matter. He explained all the discounts that were available by ordering today. I was very pleased with the experience and will tell others looking for this service about how well I was treated. As of now I would gladly recommend this company to my friends and family.

Everything went ok with the call. I asked for a quote and it was provided. I had a few more questions and the representative answered them with no problems. He also stated that I would receive everything by email within a few minutes and by the time he and I hung up and I logged into my account the email was there as he stated. I got the opportunity to read over the policies and procedures to get a better understanding of the platinum package and how it works.

Great service from Ray **. Very helpful and professional. Pleased with all the items that are covered and also very pleased with the fee per service call. Time will tell, of course have not used the service yet but initial impressions are certainly much more favorable than company I am replacing.

The customer service representatives are patient and respectful. This is my first experience having homeowners insurance. It gives me peace of mind knowing that if an something goes wrong, I have the help I need to deal with the situation. The first line of communication is very important. So, the customer care during first contact is very important. Thank you! Select.

Answered my questions and provided me with the best home warranty option to fit my needs. If you plan to stay in your home for at least 5 years are able to afford the five-year plan, it's the best deal. No worries about premiums rising each year and having to shop around.

I choose Select Home Warranty due to the comprehensive coverage they provided at a very reasonable price. I have dealt with several of the other companies and was not satisfied. Select Home Warranty enjoys outstanding ratings from satisfied customers. I like that I can use the company of my choice to do any repairs.

The unit is running outside and inside but the house is not cooling. I have checked everything and have no idea why it's not working. I placed a service call at 7am. I received an e-mail acknowledgement and a text to select dates and times for repair within 4 hours of my claim. That was fast.

The person I spoke to ensured we got eligible discounts to save us the most. I am a COVID-19 patient and he was extremely patient and compassionate. He answered any questions that I had and explained the coverage and service fees. I now have peace of mind without the hassle of annual renewal and cost uncertainty.

Bruce was very professional and answered all of my questions and gave me the best price available. Very satisfied! I would definitely recommend to my friends and family. I used to have American Home Shield and the customer service was horrible and they were constantly billing me for things I had already paid.

Published on 07/10/2020: My issue was addressed promptly. The service representative gave me a claim number quickly and I hope to have our problem solved soon. We recently switched from a different home warranty company and so far the service is comparable. No complaints. My issue was addressed promptly. The service representative gave me a claim number quickly and I hope to have our problem solved soon. We recently switched from a different home warranty company and so far the service is comparable. No complaints.

My complaint is a truth and really more "transparency" in advertising with Select Home Warranty. Throughout there whole policy and advertising they claim that you can file a claim after 30 days of signing up. Here is the excerpt from the website: "Our home warranty policies have a 30 day wait period." My thermostat stopped working after about 45 or so days after I started the policy and a service technician came out after I paid the $75 fee. The tech informed me that a part needed to be replaced. The Tech called me the next day and informed me that SHW will not cover the replacemnt part.

Left multiple voicemail for the A/C repair company but unable to set up appt.for the repair. I called back the operator wiill dispatch a different company for me to call set up a appt. for the repair job in 48 hours. The customer rep. was extremely courteous, helpful. Cool Baby Air the initial tech. called. Explained unable to come because he just had heart surgery 2 weeks ago. Do not have any other tech. to cover the claim. He did go over some of the potential problems can cause the air conditioner unit to not blowing cool air. He did offer advices and consultations if needed in the follow up for the repair job.

Called regarding full home warranty and needing my refrigerator repaired. I spoke with a very kind and helpful rep name Mark who went above and beyond to help me find the best plan to suit my finances and to cover the repairs I needed and to also cover future repairs for my home. The price point was great!

Service was accurate and prompt. Very professional. Arrival time was accurate. Technician was neat. Refrigerator is getting cold upon Technician's departure. I am very pleased with DelSuper Tech. Will highly recommend this Company to a friend. I was surprise to get this work order done so quickly with all that's going on with Corona Viruses and Social Distancing. Job well done.

The person I spoke with worked with me to get a plan that fit me and my family budget yet covered items in my home I needed. I did not like that I was contacted a second time by the company to sign up a day later like they did not know I was already a customer.

I received the best customer service from the Select Home warranty representative that assisted me with my contract. He was courteous, professional, knowledgeable, and he made sure I was satisfied with everything that we discussed. He went above and beyond the call of duty! I would highly recommend Select Home Warranty to my family and friends.

Alan was just outstanding, very personable, helpful, and was able to spend time with me explaining your program. Will give it to others.... If they need a home warranty, will post his info at the fire station, and the EMS station and let them all know of the bargain on this warranty. I am also interested in your 10 year plan as we will be in this home for quite some time.

We called at 9:30 at night and we asked someone to help us with a leaking bathtub, and a faucet that doesn't have running water. They were quick to make the claim, and let us know that a plumber would be out to help us soon. I'm hoping they will be able to resolve our problem quickly.

Only reviewing on finding the right coverage and the sign-up process: I don't really know much about purchasing home warranty. Looking through the plans of Select Home and a few other home warranty companies, Ben ** was able to find me the plan with the most comprehensive coverage of the company with discounts that lowered the cost comparable to the cost of the cheapest plan of select home and other home warranty companies with equally low deductibles as well.

Knowledgeable advisor, called to find out why my payment were not being processed. I informed advisor that my payment method had not changed. At which he pulled up my account. He asked if what I had on file when sharing the information was accurate and I replied to the affirmative. He asked to process to I gave the permission to do so and it went through.

So the only way I could get the free month was if I wrote 50 words in this box. I have Select Home Warranty on my home in Carrollton Texas. I took this policy out for my home rental home in Missouri the price is very good. I have not used them yet on my house in Texas but for the price in the service call fee for what they say they cover and the for these limits they say they cover on the premium plan total limits $11,000 I'm good with that for the price.

Customer Service Representative did a great job in explaining different coverage plans and payment options. He was extremely courteous and very helpful in my choice of selecting coverage and payment plan for my needs. Coverage plans give homeowner flexibility in meeting their needs. I would recommend to my friends and any new home buyers.

Could not have been happier with the service and professionalism from Richard **. He explained every aspect of your service and helped me understand every option and discount. I look forward to working with your company for many years. I was with AHS for several years but have changed because of the increased cost of over 20% in just one year.

After moving into a new house, we didn't know how old systems or appliances were so I decided to find out about a home warranty. I did a quick review online of top warranty companies. I decided to call Select Home Warranty. Mr. Fred ** answered my call. Mr. ** answered my questions and was very helpful. Fortunately, We have not had to file a claim but Mr. ** not only helped me a year ago when I originally called and again this year when I renewed my policy.

Problem with washing machine. Select was able to provide a technician despite the lockdown due to Coronavirus. Fortunately I was able to get the machine to work and cancelled the claim. My claim was cancelled promptly without any problems. I appreciated the prompt service as well as the friendly customer service and would certainly recommend Select Home Warranty to a friend.

Daniel **, my sale and contact person did an outstanding job of explaining my new contract and giving me the best possible price. He outlined all of the specifics on service fees and what contractors they used. He also gave me the best possible price for add-ons, such as my pool equipment and roof leak. Thanks again, Donald **.

Bruce was very professional, explained the policy in detail, and was not pushy. He explained the monthly cost, per service deductible, and what options were available. He was very clear on the payment plan and all options offered for increased savings. Great Job! I would recommend working with Bruce. His follow-through was quick and accurate.

Richard was extremely helpful in getting me to set up the insurance plan. He was really nice and very helpful. It didn’t take too long and I believe that the program will be really helpful later on in the future. It was a great experience and I am really glad that I was able to get to set up the program with Richard.

New home warranty plan. I think I’m going to be happy with this plan. I took the platinum care since I own a rental And I’m a single woman so I feel that I am safe. If something happens to my home that it will be taken care of quick and easy By the repair people that you will call to send to my home to do the work. Thank you so much.

The claim that I had was for my guest bedroom ceiling fan. Speaking with the service rep at Select Home Warranty helped me get exactly what I was looking for. The rep was so amazing with help in assisting me with my claim for a new ceiling fan. Based off my experience I would recommend select home warranty to my friends who are homeowners.

Great customer service. Thanks Sam and Andrew. Thanks for your support promising for if any problems or concern if we have to call them And they will behind us. On their words we change our mind from American Shields to Select Home Warranty. Both of you are company ⭐️ we will be happy.

My CS rep. He was wonderful!!!! Excellent! I had a problem with my renewal not being done 3/12 per a phone call. He took care of it. My policy will not have a lapse so I do not need to start over with the 90 day grace period for claims. He got me set up again and happy. I won't have to worry if I need to report a claim.

I am hard of hearing and I asked Sol to talk slowly. He did an excellent job of covering the plan. I am a senior citizen and the plan he offered was just what I needed since I am on a fixed income. It was a pleasure to talk to him.

Brand New Contract... Ray was so helpful, went over details so we know EXACTLY what's covered. A pleasure to work with him. Looking forward to great service with Select Home Warranty. Fast, easy, and very Budget Friendly! This contract is almost half of what our new yearly contract was going to cost with our old company. We talk with them, and they refused to lower the cost so we cancelled.

Spoke with a warranty representative named Sam. I was initially looking up information online and my phone rang. After answering, Sam led me through a myriad of options as I explained my income level and concerns on new homeownership. Sam was pleasant to speak with, listened to what I was asking him & even laughed at my jokes. Great experience. Let's hope that the policy is not used often!

He was very good and he did his job. I was very happy that he help me with the help I needed so please keep up the good work. Again thanks. I hope the plumber that will come to my home is as good as your service. I will let you know how my problem is handled so you will hear how it goes. Again thank you. Robert ** Sr.

Mark ** did a fantastic job explaining everything that is covered under the home warranty to me! Mark ** provided great customer service and within 10 minutes I was convinced to purchase the five year protection plan. I’m looking forward to using your services for the next 5 years! I greatly appreciate the military discount as well, it definitely contributed to me wanting to purchase your protection plans!

Very good customer service, worked with my home maintenance needs. George was knowledgeable, kind, and polite. Please give him a pay raise, received documents he expressed, spoke clearly, and concise. Would recommend the service to my family and friends, will rate again if I ever have to use the services that I just purchased.

Ed **, Sales Manager, Select Home Warranty, contacted me about securing a Home Warranty on my recently purchased Home in Oak Run, Ocala, Florida (I am a Realtor.). I researched other companies & had Home Warranties on previous Homes. Ed is very knowledgeable about warranties, courteous, and answered all my questions; I secured a multi-year Home Warranty on my Home. I will recommend Select Home Warranty to future Home Owners.

The call was well handled. The the representative gave me multiple options to choose from, offers possible discounts I could be eligible for. I was able to understand what I was buying into during the call and it did not feel pushy at all, because of that I made my mom get a plan as well.

Representative was very informative and answered all questions. Provided quote that was slightly better than the application, plus offered additional benefits for long term coverage. Took advantage of the promotional pricing for long term and hope you can live up to the promises. I inquired with Select based on the internet positive review and your good BBB rating.

The Clerk explained the home warranty to me and answered all my questions. He was patient and helped me figure out the best home warranty plan. Mr. ** was helpful and patient with me. I be one other question. Mr. ** said I could call him with any questions I may have. I wanted to include all my appliances and other options on the contract. ** assured me all would be included on my home warranty contract. Thank you Gm.

I have had Select Home Warranty as my service provider for many years. Their performance has been excellent. I am especially impressed with their customer service and the expertise of the staff that do the repairs. I am totally satisfied. I have had other companies do the work for me in the past but their performance did not compare to Select Home Warranty.

When I signed up with this company the person from customer service/salesperson was very helpful and tried his best to give discounts and make sure the customer are happy. Also he explained the terms and condition very well. He is also explained the coverage and other details too. Very happy.

I spoke with Richard ** who was very nice and gave good customer service in explaining the various current offers for new policy enrollment. He reviewed the service call fee and option to lock in annual renewal rate. After I agreed to enrollment, he immediately followed up with sending policy by email. He also offered to contact him at any time with questions.

Very loud in the background. Could hardly hear what she was saying. Thick accent. Just wasn’t easy to understand what she was saying. Had to keep asking her to repeat herself. Other than that it was OK. Waiting for 48 hours is not good when you have a water leak. The next question is asking coverage. Do not know what that is unless you talking about the amount of coverage that I have with this warranty. For that I will give the coverage four star.

Purchased home warranty through Select after reviewing prices with competitors as well as coverage. Alan helped answer a few key questions I had and was very polite during the process. He explained the difference in coverages and provided insight into pool coverages. Overall easy to communicate and very responsive. He also provided anniversary discount and helped me get an additional 2 months for free.

Several weeks ago, I inquired about Select Home Warranty services. I received several calls and emails, but was not able to respond until today. Fred answered all of my questions and gave me good advice in making my purchase decision. I hope I don't have to use your services, but it's a comfort to know it's available.

Great job, answered all my questions quickly. Was able to make two claims at one time because both of my AC units went out at the same time. The rep worked through the issue. Even though I had to make two claims, it was very easy. I hope this helps anyone else who is looking into a home warranty. Highly recommend!!

Greg was quite helpful in explaining the different options. When going on the site, I was intending only to get some information and an idea as to how much it would all cost me. As mentioned he explained all, and did seek to get me the best option with a good discount.

Bruce ** was quick and efficient and answered all my questions. He also gave me a nice discount and I felt satisfied with the competitive price. I appreciate the effort put in and am happy to give him a good review.

I have submitted two claims and both were denied. The warranty only covers very specific things. Unless it’s specifically written in the contract it will not be covered. I wish I would have gone with a different warranty company. Example, my garage door opener light no longer works and it’s not covered.

It was a pleasure dealing with Ray. He explained the Home Warranty very thoroughly and addressed all of my questions. He called me back since I wanted some time to make a decision. He delivered on everything we discussed. He is an asset to your Company. Very Kind Regards, Tom **

I'm big on Customer Service; If I can get good customer service I will more than likely return to the place of business. I enjoyed the calls with the reps from Select Home Warranty. The only reason why I didn't give them 5 star all around, is because of the referral they gave me for repairs... The guy didn't know anything and acted very incompetent.