Select Home Warranty Reviews

Clothes dryer. Very fast and honest response from customer service. They help me to set up very quick contact with service people in town. Service people contact me right away and give me option about the day and time of service. Waiting for my service people and will let you know about my experience. Thank you.

I had a sudden ceiling leak that I noticed on May 26 2020. I called the 24/7 helpline number. The wait time was long. Around 37 mins even though the system claimed that wait time would be 10 mins around 4 times. But when the customer service rep finally got on the phone the process of filing the claim was an extremely easy and the customer rep was extremely helpful and courteous.

The warranty for this company is amazing i love it!!!! I recommend this company to people who are looking to get houses because they protect your appliances. Another important thing is that they help you with roof leakages unlike other companies. When I my house was needed to be repaired, I enrolled with Home Warranty Industry and they got the job done with no high charge and full coverage over the stability of the home. If I was asked is this company good and if I would use it again then my answer would be a definite yes, and another yes. You won't regret enrolling with them!

Just talked with a representative from Select. He was very accommodating and flexible in a payment plan that fit our budget. He understood the limited income of senior citizens. Like a good salesman, he kept adding items to be covered. I am looking forward to working with Select. Our old home warranty company charges more for half of the household items covered by Select.

While searching for a new home warranty company, I came across Select. I entered my information and received an immediate call from Greg **. He listened to my needs and offered me a smokin' deal that beat my old warranty company by more than $30 a month! I appreciate the great customer service!

Just switched to Select Home Warranty, they provided me with a great plan at a great price. I was concerned as to what was covered in my plan and if I was getting enough coverage for what my needs are but, my Customer Service Agent was great and really helped me make a great choice. Thank you Select Home Warranty. I will be definitely be telling my friends and family about this.

Garage Door repair. The process of getting repair approval was a little more complicated than expected. When my email request was not answered in a timely manner, I had to eventually call repair service myself and even then, approval was delayed until after repairs made. The repairs were eventually approved after the fact. Though the process was time intensive, I eventually had the repairs approved and hope for a reimbursement check to arrive soon.

The salesman was fine. I expected him to upsell and he did. He answered all my questions and was not pushy. I hope my purchase will be worth it. He sent the contract to my email. So now it is just wait and see. I used a different home warranty company before and it was OK. They just got too expensive. Thank You...

I was very pleased with the responses and answers I received from the person I spoke with on the phone. He was quite knowledgeable and had all the answers to my questions. After comparing 3 quotes I received from 3 companies I found Select to be the best in price and the coverages they gave me.

Great salesman Dave. Very convincing in helping me make my choice. So far so good. Great coverage for the price. It’s by far the best deal I’ve seen after looking and comparing all the different companies. I feel good in the choice I made. I can rest easy knowing I made a great choice.

I didn’t an online search and soon received an email from Daniel. He was knowledge and listened carefully to what I was looking for. I have a military son and wanted someone to be there to help his family while he was gone. We had had another company that had been very slow getting her help. He told me that wouldn’t happen. He quoted a very good price and I bought both policies. Thank you Daniel for making sure my family is safe.

I was very pleased with my contact with Select Home Warranty. The sales representative was Jordan. He advised the cost of the plan and all things covered. He applied available discounts to my plan and explained payment options. Now if the service matches the sales contact, I'm sure I will be happy.

Customer service was very helpful, even though it was a holiday. I found some charges on my account that I did not understand, they explained them and were very nice. It was nice to learn I am covered for 3.5 years and that I don't have to worry about my home warranty anymore. Thank you for your help.

I was very pleased with the recommended coverage for my home and the price is affordable for my budget. The representative was informative and took time to explain my contract and what it covers. I look forward to recommending Select Home Warranty to other family members and friends. Thank you Mr. Bruce ** for your assistance today.

I was apprehensive at first about purchasing a home warranty. Everyone has told me they are a waste of money. I was given such a fair deal by Select Home Warranty I would have been a fool to pass it up. Even if I never end up needing to use the services at least I will have peace of mind that it is there. If I do need to use it, with just one replacement it will have paid for itself. I will update if I do ever need to use it.

Good Customer service. Got right to the point. Ask me all the pertinent questions. She told me where to find the info she needed. Then went on to the second item and got all of that information. She then told me someone would email me shortly. This they did.

When we contacted Select for a quote, we were happy to talk to someone so easily and quick, especially on a holiday. One huge standout was the fact that one of the first things that Richard stated is that we are in an area that is well served, and if needed something checked, they could be contacted 24/7.

My account servicer, Issac, was very helpful. He answered all of my questions clearly, offered me discounts based on my individual specifications, and made enrolling very easy. I chose to be covered for 3 and a half years for under $2,000 which locked in my rate for life. Service calls will be $60 permanently. I have yet to submit a claim yet, but there is no age limit to what they will cover and you can make unlimited claims, and they also had free roof leakage coverage.

While a plumber was in my house doing some other work he noticed that my expansion tank needed to be repaired. I sent the invoice to Select Home Warranty and they quickly got back to me that it was covered and I would be receiving a reimbursement check. From my past experience it takes 30 days to get the check.

Signing up was quick and easy and the website was sufficiently informative to make a decision. After filling out the information online requesting information I was given a call within minutes. I decided to go with the Platinum Plan because it seemed to meet my needs most but regardless, I am looking forward to good customer service.

I called in with a few questions regarding my policy and a customer service rep was very helpful and was very pleasant to talk to. They answered all of my questions and sent the copy of my policy to me immediately after the call. I would definitely recommend Select Home Warranty.

Upon noticing water accumulating on our hall bathroom floor that was dripping from the ceiling, my husband investigated & found a hose had broken from our AC unit. I called Select Home Warranty as we needed it repaired ASAP. I was given authorization to call the AC company we use for twice yearly maintenance. Their tech was at our house w/in 3 hours of my call and the repair cost was fully covered.

I called in for some information and ended up get a 3 year coverage plan with everything I was looking including 6 additional months for paying upfront. Steven was great at giving me all the options and explaining everything including breaking down all of the cost so I could see the saving extending the warranty out over multiple years.

On April 16th I submitted a claim for an outlet that quit working. By the next morning I’d received a text from a local electrician with a link to set up an appointment, great right? A week later I was still waiting to hear back from the electrician, every call I made went to voicemail. I called Select warranty to follow up and ensure they didn’t close the claim as it hadn’t been addressed. The first representative I spoke with gave me the electrician's number and told me to call them. Still no answer. The second representative I spoke with called and was able to get in touch with the electrician, somehow the work order was not in his system so Select Home sent another. The claim was started April 16th, today is May 25th.

I had called earlier because very little hot water was getting to my shower, but is getting to all the other hot water taps in the house. There was some confusion as to whether the problem is with the water heater or the shower faucet, so I was given a new claim number. I wish you would find people on the phone who speak English a little more clearly.

It was quick and easy to sign up. Rep was helpful and we got disconnected - he promptly called me back. The representative was successful in upcharging me. I felt confident in his knowledge of your company so I upgraded to a 3 year plan with 6 months free. I am very hopeful in what I was told and hope to feel relief knowing I have your company if I need it.

This is the been a very favorable experience dealing with Tom ** of Select Home Warranty. Very informative conversation with no pressure to purchase his product. Timely submittal of response to all of my question. So far this has been a good experience as compared to our previous Home Warranty provider.

I called Select Home Warranty because my air conditioner was not cooling my house. The representative that assisted me ask questions to get information on problem with the air conditioner. The representative was courteous, helpful and polite. The company that will be coming to my house text me in about an hour. I appreciated the quickness. Thank you.

Called in reference to Home Warranty Policy. Ray explained the policy to me in detail. It sounded very close to the policy I had last year. I decided to take policy out for this year, plus the 2 months. Hopefully I won't have to use this policy, but in the event I have to, I know it will be handled professionally. Thank you Ray. I took out this policy on your knowledge of your product and the good companies name. Robert

The representative I have spoken to on phone was very helpful and all my questions were answered quickly. He explained the policy and made sure I knew what was covered. I compared several home warranty companies’ quote and coverage. I was pleased to know I will be saving money on the fee charged for service and multiple-year rate with Select Home Warranty.

My unit stopped working so I called your service...The woman was very helpful and explained everything to me in detail...After she was done explaining everything to me I understood exactly what was going to happen...I was and am very pleased with the way she conducted the interview...So I would recommend your company to all of my friends and family...

Pleased with ease of getting coverage for my home. The policy covers all my essential needs with an affordable price. Agent was helpful in explaining what they covered and getting a great price with an affordable per repair charge since I am in a fixed budget. Got a great price and received two months extra coverage for free.

A/C not cooling. My call was answered promptly and the call tree was simple and easy to follow. Wait time was nil. The representative was courteous and helpful in reporting my claim. I had some difficulty in understanding her because she talked so fast but that may have been as much my problem as hers.

My oven would not heat. The woman on the phone was extremely courteous and helpful. She made me feel like I was important. A repairman responded within two days of my phone call to Select Home Warranty and made the repair that same day. The cost for me was my copay. The oven has been working perfectly since then.

The sales person was very informative. He took his time to explain all aspects of the plan, I asked a ton of questions and he was patient and willing to answer all without issues. What he described was a complete system that should protect us. We hope to never use the plan, but we feel better that we have it now.

We bought a new house and had to contact our Select Home Warranty shortly thereafter because the AC didn't work. Select handled the entire process and had a service technician contact me right away. The problem was fixed and there was no cost to me. Very happy with the service and prompt response.

Very clear and thorough customer service. Coverage includes all HVAC systems and appliances. Service fee is reasonable. Attractive offers for sign up including discounts for veterans, seniors, multiple properties. I just switched from American Home Shield as Select offered more coverage options at better value. Think I will be telling friends about Select and let them be the judge.

Reported my plumbing problem to service rep.. He was very polite, listened closely. He explained the the procedure to me, gave me an order number. I was well pleased with the experience so far too. Now waiting for a plumbers call.

Was very easy and I'm happy with my plan. Salesperson answer all my questions right at the moment to help me understand cover and cost in my plan. Also he offer all discounts possible so I can save the most money possible. I hope this will be my peace mind after in purchase. Thanks!

Great customer service. The representative walked me through everything. They were very helpful. They explained the coverage and I was amazed what it covered for the price. He explained how to file a claim. It was easy and for the price I couldn’t go wrong. I also like that they have people that they contract with that can do the work.

Many lies and many different answers from the customer service people who first answer to phone calls to number of supervisors who I escalated the issue, AC repair. Appeared they were trained the same or giving the same scripts to make you believe that they are doing something but when you call back you start all over again with different lies. Since repair cost is high they are making you finally say "the hell with them" and cancel the warranty. I did. But, since they got into my pocket they took more when cancelling. They charge me for the repair they did (replace $10 capacitor on that AC that was not fixed and charge me for over $200) for the month that they charge me for the warranty. Double charge, right?

They have sweet talking associates and an extremely slow and unresponsive service. From the time you make the first call to report a claim to the service actually getting done, there are 4-5 steps in the process and every step takes at least 48 hours. You keep following up and get frustrated before things actually get done. If you get your own technician to fix the issue, their reimbursements are minimal.

This company has to have pay reviews because it is not a 4 stars company. They are not even on the BBB. The customer service is someone that answer from home. I ask for a pool technician and they sent someone that does not own a company, the company is ran out his garage. I paid for my own technician and then after a whole week they denied. Bad and rude customer service.

This is a home warranty company you may want to avoid or at least do your research - the customer service at this place is poor companywide no matter who you speak which leads me to believe that is trained within the company - if you are expecting complete coverage look to another company. My AC has been out now going on 1 week. In AZ "not good". Finally they respond and say, "We will pay for part Compressor but you are responsible for LABOR". What? Nowhere in contract does it mention this. In fact I have lol the platinum pkg ---- now I ask what the heck does that even mean - well just do your research and ask as many questions as possible and have them send to you in email their quote info not just the contract.... I notified BBB and another agency who is not also reviewing but I want to post as many places as possible.... Beware!

I'm so fed up with their excuses and delaying tactics... 1. They sent out their HV tech to look at my furnace. First, their tech handed me a bill for $900 dollars, which I refused to pay... I was only supposed to pay the $45 dollars service call. Then, after a few verbal exchanges on the phone, their HV tech told me to my face, "Fine, I Quit... Go get your own tech." 2. So we complained to Select Home Warranty and told them their HV tech quit, and we wanted for them to send someone else out. Select Home Warranty refused. Then said, they already send this last guy out... Told us we would have to find our own tech, and then submit the claim.

Worst home insurance company ever!!! Biggest waste of money I have spent. Every time I submit a claim it is not covered. What is covered takes forever for a technician to show up at your house. Do not recommend, do not buy insurance from them.

This company runs fraud business. Please stay away from them. I filed HVAC claim. Report clearly states that it is capacitor issue which is covered by contract but they denied it saying that it is Freon issue which is not covered. I filed another claim which was clearly for primary AC unit which is always covered and this time they declined it saying that it is secondary unit. Bottom line, they don't want to cover or pay anything. Just save your self lot of misery and inconvenience and use another company. They are total fraud.

My husband and I were pleasantly surprised by the great multi-year deal we got with the Select Home Warranty. The Agent was knowledgeable and not pushy. We are very pleased with the coverage and the price. We hope we won’t need to use it any time soon, but are confident that we have good coverage for our home and inground pool.

The Agent on the phone was very professional and courteous concerning my plumbing Issue. My plumbing issue is a leak of some sort under my kitchen and bathroom sink. I look forward to resolving my plumbing issue. I found the bottom of the kitchen and bathroom sink wet with water, not knowing where or how the water was coming from.

The agent was a sweetheart. He was kind and very clear with his communication. He told me that I should be receiving a call from the person who is coming to fix within 2 days. In my opinion too long. I have no refrigerator. It’s not his fault. I put in my claim on Saturday, didn’t get a reply within the promised 24 hours so I reached out. This is when I received communication that someone will be in touch to fix. That will take anywhere from 24-48 hours. What am I supposed to do about no refrigerator.

Claim on broken AC unit. I asked if she could mail me a copy of our policy and she said they can not mail one. They can only email us one...that just don’t seem right to me. Not happy about that. She didn’t even email me one. And it is so hot. I am hoping someone gets here soon.

I had started to fill out everything online, but I quickly got confused. Within 1 hour (not even), I had someone call and ask if I had any questions. They then walked me through the rest of the process and answered any questions I had. My brother told me about this company and he loves it. I am sure we will love it as well! For the prices and coverage, you can't find a better deal!!

Josh was really helpful in giving me info on the Home Warranty and the different options that are offered as well as what the plans offer. He helped me choose the best plan for me and wasn’t pushy about selling me anything I did not want or was disinterested in.

I just purchased a new house and went shopping online for some warranty coverage. Found Select to be highly rated and signed up for 1 year. I was contacted by a rep who recommended much better coverage and found me discounts! They seem great so far. I’m sure I will be recommending them to friends and family as I get a free month for each referral as well.

Great plan and for an affordable amount. The payment plan is very affordable. Will definitely renew and refer to friends. I was just doing research and this is definitely a win win policy. It is less than it would cost to repair or replace any major appliance in your home. Not to mention all of the reviews I read were great. It’s hard to come by a company and not see any negative reviews. They even also a military discount. Hooah.

Dear SHW, I reviewed that plan outline and coverage information of my home warranty, The plan coverage looks to be very complete and thorough. I do not know if I will use it but It does give me and my family a peace of mind knowing that we have coverage for our home. Thank you!

Multiple GFCI appear inoperative or have ground faults after inspection for prospective buyers for our home. Issues were clearly documented with inspector's report and photographs. Call representative for Select Warranty was extremely helpful. These items are specifically listed as covered in the contract. We will provide additional review once repairs are completed.

Air conditioner. Good customer service. I never had to wait on hold long. They gave me information related to my claim in an informative manner. They took care of my claim per the contract. I will feel comfortable using them again in the future. And would definitely recommend them to a friend. Thank you Select Home Warranty.

Platinum care plan for coverage of home warranty policy from Select Home Warranty Plus pool, stand alone freezer, sprinkler system, and free roof leak for $567.94 of 14mths. of service. All paid up front and in full. I have use home warranty company’s in the past that did not cover half the items Select Home Warranty is covering and the cost was basically around the same price.

I was help by Justin and was great over the phone. Explained to me about how my policy works and how to file a claim. I hope I never have to use it but if I do then I am ready to trust on my warranty. I have recommended to my family and friends. Thank you.

As a previous customer of American Home Shield warranty. Select, had far better rates for the same coverage! I really hope their service is just as good as their sales department! Only time will tell!?! Their sales agent So was very nice and very friendly! I am hopeful for better service at a better price!

I had a very good experience with the representative on the call. All my questions were answered and he was able to negotiate a very competitive quote. He was knowledgeable of the contract terms and provided me the information needed to be able to purchase the product. I would recommend the company to friends.

Since I just signed up for this warranty it is hard for me to recommend to a friend whether or not to also sign up. But from the short time I have had contact with them I have had no problems at all with them. And my son is also has a warranty with them. And he is not easy to please and does his homework when buying anything.

I just purchased a warranty plan through Select Home Warranty so I don't have any review for the repair process. However, my interaction with Alan **, Select's representative, was both very professional and helpful. We negotiated a warranty that should support my household needs at a price that is affordable to me as a senior citizen. Thanks, Alan!!!

Heat Pump. I contacted the representative because my AC was not cooling. The representative was very pleasant and friendly. His first words after greeting me were, “How can I help you today?” After securing the basic information from me he informed me that I should expect an email concerning services within 24 hours. I received the email within 30 minutes and was able to secure a serviceman within 2 days. I referred my brother to your company and he immediately purchased a policy. I would highly recommend this company to anyone looking for a good home warranty company. Their rates are very affordable. This is truly a 5 star company.

My dishwasher was not functioning properly. The repairman came out and then called the warranty company. I was presented with two options. It was overall a good experience and I am going to go with the most effective solution. I will be submitting my claim shortly. The company that came out was professional and I would use them again. Thanks.

He know his product and answered all my questions. Very professional. I would recommend and tell my friends about your product and the pricing. I will think about my other homes to use your services. The man I talked to was very good at his job. He know the answers to my questions and told me about other services your company has to help me.

I file a claim with Select Home Warranty on May 16, 2020 and an representative call me back quickly. She asked me a few questions about the Roof issue and the claim was processed to get a roof contractor as soon as possible. The representative was very polite and courteous. Thank you Select Home Warranty.

The customer service advisor was able to put my request in for service. Problem I had was his accent was so thick I had a hard time understanding him. Then he kept asking the same questions over again until I got upset and started crying. I highly recommend that someone who answers the service line needs to speak with less of an accent so that the hard of hearing customers can understand them.

My burner won’t work anymore. Fast service as soon as I submitted my claim. Very nice people. So far everything is going great. This is my first claim and I was very impressed with the prompt service. Will definitely recommend their service to my friends and family. And would like to just say thank you!

Helps shoulder unexpected expenses with home repairs. Had problem with plumbing. Had to contact own plumber and was reimbursed for call. Satisfied with handling of claim especially with being able to get a hold of someone. Wish there were more service providers in my area as it is difficult to find one to come out and expensive and want to be assured of compensation before they have made a diagnosis.

Knowledgeable salesperson. I am thankful to have found this. This will save me lots of money, I bought an older house and there is no age limit. This will protect me as I replace the appliances with new ones over the next couple years. I like the build your own package as I had just replaced a few upon moving in.

I was looking for a company to provide extended coverage to our appliances, did a quick Google search Select came up on top. Made a call, and voila!! Deal! No wonder they are on the top of the list. The sales person was thorough and knowledgeable. No need to look for more.

I had the pleasure of working with Jake ** today who set up my new home warranty. It was fast and easy. He explained what I asked and was very thorough. He was able to explain the costs associated and fees quickly and was very pleasant to speak with. I am glad we chose to come here after using American Home Shield which turned out to be a nightmare.

Hello I'm a first time home buyer and this was my first experience buying this insurance. I had a good customer experience. I feel like Bruce did his best to work with me to provide me with the best service and rates that he could. I would recommend to friends.

The phone call I had was excellent. Answered every question I had to ask. Give me more information on the detail of everything that was cover. Had a great deal on their package and they showed compassion on talking with customers. I will recommend this company to all my friends so they can have the same experience that I had.

We waited several weeks to get assistance because when we applied online the claim was applied to the wrong account, We were told that the account was canceled. The customer service people did help me resolve the issue. Today’s customer service was good, but we have been customers for over ten years and never had any value from this at all. The one claim was denied and they tried to deny these too.

The agent was very well-informed and friendly. He answered all my questions and gave me much information. I was very happy with him. Your product sounds like a very good deal. I hope the outcomes are up to my expectations. The only thing that I would have changed is having to pay three years in advance. Otherwise your service and product were represented very well by the agent.

I reviewed 5 highly rated companies and Select was by far the most efficient and well organized when I called. They were very friendly and answered all questions without delay. Hopefully, I will continue my business at least 10 years or more. They operate 24/7 and problems can be submitted by phone or online. I felt very comfortable with the agent and seemed very honest and that is at the top of my criteria when buying a product. Good customer service is a 5 star with me. I highly recommend this company if you're looking for a good price and quality service.

Zachary was able to answer all my questions about the home warranty I selected. I look forward to using this home warranty and hope to have a better experience with this provider than with American Home Shield. I was able to lock in my rate for 6 years for $60/service fee. That’s less than $30/month with all the coverage I need.

Dealing with Select was easy and everyone was serviceable. A company was dispatch quickly to do the repairs. The only hiccup in the process was with the company that was sent to do the repair as they canceled my appointment with little notice and then could not find the dispatch order to reschedule. Overall I was happy with Select Warranty.

I had a great experience that were fast and easy to sign up and worked out a payment plan! They were friendly and helped me pick out the perfect plan. I will definitely use this company again and renew my warranty with them. The phone call took less than 10mins to have my warranty setup for my new home!

I put in a claim for an ice maker that was not working properly. I was told that I had not selected ice maker as part of my contract. They allowed me to add the ice maker and then gave me the name of a contractor. I am pleased with their swift response.

When I was looking for a new home warranty company I came across Select Home Warranty. Their plans were good, covered what I needed so I purchased the plan. After purchase I had the chance to speak with a customer service rep and they help save me even more money on the plan. I would recommend using this company to protect your home!!

Select Home Warranty was recommended to me by my real estate agent. She says her clients have had very good experiences. When I spoke to the Sales associate, he was very knowledgeable, could answer all of my questions and was gave me a great offer to get my business. I appreciate all his efforts.

I have been with Select Home Warranty for many years. Always consistent Excellent customer service, reasonable plans....highly recommended. Only suggestion is they have a long wait time on the call, it will be great to reduce the hand offs and process it faster while the customer is on the call.

The setting up process went very smoothly and has given me great peace of mind. I took the extension on the offer because after my tenant moves out, I can either keep the account going on the original property or move the policy to another property. Very well pleased so far.

This will be the first time I have used Select Home Warranty but communication with the sales/customer service was very good. Since that is all I can comment on I guess that is all I can say. I hope their service is as good as the first communication I had.

SHW responded when I called and gave me instructions on what was needed. I was able to call a local repairman as there were none available through SHW at that time. From the time I first called SHW, getting the service done to getting an approval notice for reimbursement was about 2 weeks total. Now waiting on the reimbursement check from SHW.

Elliott was very knowledgeable and efficient while answering all my questions. The reason I chose to try Select was because we had a BAD experience with First American Home Warranty concerning our air conditioning. They sent a person out to do repair that was not a licensed contractor. So I canceled my contract with them and giving Select an opportunity to serve us.

I had a good experience calling in my request for service. This is my first time inquiring about submitting a claim. I got a text within minutes asking what would be the best dates and times for a service person to come solve the problem with my air conditioner. The customer service girl was quite friendly and seemed to ask all the right questions.

I'm a 65 year old man and disabled. My appliances and respective home items, AC, Plumbing and etc. is coming out of manufacturer warranty and I'm on a fixed income. The gentleman that assisted me was appreciative of my situation and very compassionate about this product which makes me feel very much worry free. Thanks.

The claim process was fast and easy. I was always able to speak to a customer service claim rep without long hold times. I was able to get the repair done with the brand recommended service tech in quick manner as well. Was reluctant to buy a home warranty, but I am very glad we did. I did some research on home warranty companies and this company was highly recommended. I agree!

The ice maker in my refrigerator stopped working. I filed a claim with Select Home Warranty and a repair was scheduled for the same week (3 days later). It was very easy, they sent me some dates to choose and I picked the most convenient to me. The repairman came on time and was very friendly. He fixed the ice maker and the ice maker started making ice the same day. It was a great experience.

Before I hung up the phone with the Select Home Warranty rep, I had a contact from the appliance company that was directed to come fix our appliance. They came within 48 hours, ordered the part required and we are waiting for the part to arrive. Couldn't have been any better service.

I was pleased to work with Fred who answered all my questions thoroughly and professionally, without any pressure -- which has been the experience with other home warranty programs. We reviewed the options and narrowed them down to the program that best fit my needs. I would recommend Select to friends and family without a doubt.

My AC isn’t cooling and water is on the outside backing up in the AC Unit but the young man who took my information was the best. He went above and beyond for me and that I’m thankful for because I have asthma and Seizures. I can’t get overheated. He put an emergency tag on my case and he understand my medical conditions.

I contacted billing to inquire about my monthly billing date for my account. I asked if I could change my monthly billing date. Austin assisted me with this info. He said it would not be an issue to change my date and he did. He could not have been more helpful and nice too! Being a new customer to SHW, I told Austin that I did not have a copy of my contract yet, so he emailed me a copy.

Great customer service. Loved the added discount. Look forward to being with you all for a long time. If all goes well I will definitely keep you if not just for the coverage then the perks as well. I've done a lot of research in the market for home warranty and by far your plans are bar none the best. Just hope things go as stated.

Good communication skills was having good condition with sales manager, helpful and good to talk to, help me now with what we have, a great time in the conversation with your employees and give great advice on what you have to offer. Wichita will work best for you to live without worries on stuff going wrong with appliances breaking down.

Washer sprung a leak. We called Select and washer got fixed in 4 days. They were very efficient and found an appliance company right away. Very pleased with response. They followed up after we got washer fixed with no delay. I would recommend Select Warranty to anyone that has a home or has just purchased a new home.

Plumbing claim. So far I am very pleased with Select Home Warranty. The way customer service handled my problem in a such an expeditious manner made me very happy. I hope to have a very long & prosperous relationship with them. The agent was very helpful in explaining what it was I needed to do in order to get claim handled as soon as possible.

Very pleased with the level of customer support and response time. All customer service personnels were very professional and guided me through each step to made it easier for me to file my claim. They were very responsive and followed up with email communications. It makes it much easier to do business with such a caring and responsive group of professionals. I am glad that I chose SHW. Thanks for all your help.

A/C unit quit working. We called Select Home Warranty. That same day Travis from All Pro Air contacted us to schedule an appointment. Travis came on time as scheduled and replaced the defective part. He also checked the unit to make certain everything else was in working order. We're very satisfied and commend Select Home Warranty for referring us to All Pro Air.

Had a great experience with Peter signing up for our policy. Peter explained and went over all the options within the different coverages and the difference in prices between each option and the deductibles. Peter also explained the different pricing with different length terms so I could make a decision on which policy would be best for us.

I was simply signing up for a quote and I received a call before completing the process! My representative was patient, helpful, and anticipated things that could be useful for me to know. He indicated that during the daytime hours all of the calls are answered domestically. I was also heartened to find out that both the deductible and for a service call and the annual fees were significantly less than I had been paying.

Even, was attentive to my needs and provided me upfront information to make my Home warranty purchase. At first I did not want to make a decision right away but, he made me an offer I could not refuse. Thank you for assisting me in my purchase and look forward to referring friends.

Great customer service. We went with this company because of its high reviews. Great value for the price and it covers everything that we need! Glad all of our appliances are covered under this plan. Our last plan only covered kitchen appliances. We are happy to have a plan that includes all of our appliances. With today’s technology you never know when an appliance is going to break down.

Made an inquiry to Select re a new policy. After some discussion we agreed a policy to cover everything we wanted plus an acceptable call-out fee for a 6 year contract. We were happy with the result. We were unhappy with our previous company so are looking forward to working with Select.

I was originally satisfied when I made the call to get my plumbing issue fixed. It is an issue I consider an emergency issue as my main drain line isn't draining, it is backing up into the basement. I got an email saying a company was scheduled however then it got cancelled. I called the company to find out what was going on and the company said that Select Home Warranty is behind on paying the invoices so they can't accept any more work from SHW. I have no way to verify if that is correct or if there are other disputes or not but unfortunately I got caught up in the middle. To be fair to SHW there is another company scheduled but I haven't heard from them yet about getting the time set up for the repair.

Ac repair. Let me just say how pleased I have been throughout the entire process from submitting a claim/my first, tracking the status, and scheduling a technician to come out to the house. The company selected was professional as well and made the repair in tall order. I cannot be more Satisfied than I am with Select Home Warranty, definitely would recommend to a friend or relative.

I signed up with Sam **. He was extremely knowledgeable, helpful, timely, committed to making sure I was going to be happy with my purchase with Select Warranty. Sam was great to talk to, informative and I look forward to the security of Select Warranty. Thank you Sam!! Sincerely, Stephanie

The price is way cheaper from the AHSW, to include the service call, if you are in a budget this is great. Customer service is top of the line! And they have a VIP program where your yearly cost is warranty as long you remain with them. As retiree that is what I look for, great service and good price. The 3 years VIP can be transferred if you purchase a new home, or sell the existing home with the insurance as a selling point and can be transferred to the new owner. You can't beat that!.. The warranty covers all my appliances, cooling/heating, electrical, plumbing AND ROOF LEAKS! Why pay a 10% deductible on your home insurance for a roof replacement when the leakage can be fixed for the cost of the service call! I recommend Select Warranty insurance in a heartbeat! 100%.

Select Home Warranty was very Easy to deal with over the phone and very quick to answer and help with any questions we had about what they offer! Would Highly recommend to anyone who owns a home and wants peace of mind! Give them a call today to see if they can help!

It was extremely easy and comprehensive to get this policy purchased and started. The phone person was very helpful and offered several options to choose from. The coverage was very complete and there were even coupons that increased the value of this policy. I would highly recommend this company to anyone needing a homeowner protection policy.

When our microwave stopped working in the middle of a nationwide lockdown. We both lost our jobs and we need a little cash to help fix the issues. You guys really stepped up and helped us out. Thanks for helping my family out. We are getting it fixed within a week of the first notice and the response was within 16 hours. Thanks.

Was first denied and then approved very fast. Now all I have to do is wait 30 days for a check. I hope to renew with this company as long as they back up what I purchased. I’m glad they made it right. Would not be fair to pay out of pocket when you have a warranty.

This company was very helpful and was able to resolve our issue of having the incorrect address. We had also requested that they send us a copy of the warranty. They sent exactly what we needed within moments. They did a great job in the initial purchase process as well. We were coming from a different company but had read that this was a much better company. Additionally, they were offering a better price and two extra months. We are happy with our purchase and look forward to their support.

My service experience was exceptional. The team was very knowledgeable, professional, friendly and helpful in answering all of my questions regarding the warranty services offered. I appreciate your time and guidance in signing up for new services. I am looking forward to receiving services with Select Home Warranty. Thank you!

I called to ask if you my electric wall outlet was covered. The representative asked where it was located. I said in the family room. She asked when it malfunctioned. I told her around Saturday. She was very courteous and told me that someone would get back to me in forty eight hours. A technician.

Talked to three different agents today. First two was very rude and disrespective, and hung up on me, one because I couldn't hear clearly, and the other because I had questions. Wasn't going to call back, but your plan was a little better than the one I have now with HomeServe, and I'm glad I did. Talked to Richard at ext.** and he was very patient and helpful. He is the ONLY reason I joined up today. Instead of the one year plan I got the five year plan. Again Richard gets all the credit. Being a disabled veteran I qualified for a few extra perks.

I called to request a repair of my home clothes dryer and almost immediately after I hung up I was assigned a repair company and chose a preferred date/time for a technician to come out. Spoke with the company by phone to assure that they had the order and they were in the process of assigning a tech.

I received Great service and the rep was knowledgeable about the product. I am extremely pleased with the service and I would certainly recommend this company to family and friends who are looking for this type product. I would also like to give more reviewed since I begin to use the product so I can give a true assessment of the organization as a whole.

Peter ** provided detailed knowledge of the coverage needed for our home’s appliances, HVAC system and pool equipment. He answered all my questions and concerns. We are happy with the services provided and have recommended Select Home Warranty to our friends and family. Their pricing is very competitive with lots of incentives.

I purchased home 1 year home warranty on April 3rd 2019 from Select Home Warranty for my house. They have 3 months free so it is still active. I reported one claim for a propane pool heater in last summer since it was not heating up the pool. They sent contractor to check and then ultimately denied the claim saying that it is working fine considering that unit is old. However, it still doesn't work. In any case, during regular HVAC service, I just found that compressor is dead (completely separate issue on another appliance). So I submitted claim for that.

Good phone salesman. He continued to try and upgrade us. It was a waste of time. However, he did say he would honor our request to start the policy on 5/15/2020. I will check in the morning to see if the policy does not start coverage I f it is not true I will cancel the policy and provide many reviews to as many sources as possible.

Was very helpful. And quick to place request in for work order. Quick to respond and to inform me that there are contacting service in my area. If I have any other problems in my home I feel that they be there and help will people to get home repairs done.

Ed was friendly and helpful. I got the recommendation from the internet and found Select Home Warranty to be the best buy. He willingly hooked me up with a special for Mother's Day that I wasn't aware of. The Warranty was more than $100 less than the previous one I had purchased and the service calls are less. I hope to not have to use the warranty, but if I do it will be easy.

I was not happy with the response I received when I requested service for my refrigerator leaking water. I was initially told they would send out a repairman then later I received an email saying since I had water leaking it had to be a line leak and those are not covered. I thought that was ridiculously unfair to make a judgement call without coming out to view the problem. So I was unsatisfied. But, after letting them know they did agree to send someone out.

Garbage disposal. The sales person was very helpful and thorough. I was very happy with his service and would definitely recommend Select Home Warranty. Thank you all so much. They worked on our order immediately and within a few minutes the problem was resolved. Thanks again for all your help. Select is definitely a quick and easy company to get issues resolved fast.

Spoke with Isaac who was professional, friendly & very knowledgeable. He also was informative & got us some discounts we didn’t know about. I feel so much more secure being a retiree with a fixed income. I would recommend this program to everyone but especially retirees. This program is highly rated & recommended.

We were looking to renew our home warranty and did a search online and came across Select Home Warranty. I called and spoke to Richard where he discussed several options/plans for our house. He was kind, courteous, and knowledgeable. After reviewing our choices we immediately signed on and now we do not have to think about our house for the next six years!! Thank you very very much Richard!!!

Jason was really nice. He answered all of my questions professionally and quickly.The services that offer are great. I feel confident that if an issue arises, they will treat me and my household with care. I received a great deal when I enrolled with the program. I also received a great deductible rate with the platinum program.

My dishwasher was not draining water after cycle was complete. The tech said it needed a new pump and hose I think, not sure. But I was offered $200 to repair it or use the money to purchase another dishwasher. Not worth investing the money in an old one when it is more practical to invest the money in a new one, with less problems, hopefully in the future. So I decided to purchase a new dishwasher as mine is old and may have other issues in the future.

I spoke to Sean ** today about renewing our contract with Select Home Warranty. He was most helpful and offered us a wonderful deal for the next 6 years! As I am not particularly familiar with an iPhone, his patience was greatly appreciated. We are living in a new (to us) house and have already had Select out for two things, so I'm so happy to have this service at a price we can afford. It comes at the perfect time! I would highly recommend this company!

I have experience with other home warranty companies and the experience to purchase this contract was a great one. Zachary definitely knew his product and help me make a plan selection that was most suitable for my situation. He was so helpful in fact that I will not renew a warranty on another house and purchased a replacement with Zachary.

My replacement needed to be a over-the-range microwave. Since the repair on the microwave was deemed to be more than the worth of a new machine, Select Home Warranty let me purchase the machine of my choice. Select Home Warranty is sending me a check for a portion of this expense and I appreciate that very much. I have not received the money yet, but trust their honesty and look forward to it.

Very positive, thank you. Have made my experience a lot more pleasant than I thought it would be. I would hope the resolution will be just as pleasant as the phone call that I just had with the representative. Please let me know as soon as possible when we can resolve this claim as you have been very helpful within a very timely manner.

Service Rep was very courteous and knowledgeable. I'm switching from AHS to Select. I hope the move will be a smart one for us. We are retired and on a fixed income. California seems to be more expensive for service providers. We can't afford a big bill if something goes wrong.

Spoke with Mr. Daniel **. It was just like talking to a dependable friend. He was very knowledgeable of his services and I felt very confident with selecting the product. I now have peace of mind knowing that my home is protected. I would definitely recommend Select Home Warranty to a friend.

I just dropped my previous home warranty provider because of fine print exclusions that would not cover certain items. After speaking to a representative that not only answered all my questions, they also gave me a better rate and lower deductible. They were very professional and made sure I had the coverage I required.

The call was informative and complete. I felt comfortable enough to buy a home warranty at the completion. The only part that I did not like was the hard sell after the sales pitch after the salesman found out that I was a Veteran, and tried to sell me a "one time only"- extended service contract for over $1,000. That was when the hard sell came out. I do not like the hard sell approach.

My furnace stop working April 28th and I file a claim, technician need a new circuit board for $600. Select H W said I don’t have maintenance record (which I bought my house last year). After I said I will cancel the membership they offer me $250 for. Today is May 13th I am still waiting for approve code for $250 to fix my furnace and weather in Kansas City temperature at night around mid 30 degree. Very cold.

Fred was very helpful in getting up set up with our warranty on our first home! He was friendly and easy to work with. He answered all of my questions and made sure that we got the best deals. Having this coverage helps to give us some peace of mind as we get ready to move in our first home.

Water Heater Pilot. Select Home Warranty responded by email promptly with a service provider. Follow up from Select Home was good. This is my first time using this warranty. When I subscribed in February '20, I was told by the sales rep each service call would be $42 but in fact I was charged $45.

This process was very easy and I feel like the customer service rep was very helpful and professional. I was going to call a different company but stumbled upon SWH and am so happy that I did. I feel very secure about the items in my house now and any unforeseen expenses that come up.

Clothes Washer. Select Home Warranty was very helpful. They were quick to respond to my online submitted claim after 5pm, and to my follow up phone call the next morning. Customer service and the Dispatch teams both understood my concern with the problem, and were attentive in scheduling the contractor. I highly recommend Select Home Warranty, very easy to do business with.

I found their agent to be knowledgeable and polite. Took time to explain the policy and offered alternative plans of which to choose from. After given information on all plans, I chose to just insure my appliances. I now feel secure that I won’t have to face any large costs for the next 14 months.

I called to obtain warranty information on my new policy and the gentleman was able to provide that information for me and get me to the other department to aid with my other questions. He was very polite as well. He made sure I received my email regarding my policy, before we got off of the phone.

I called in to find out about my warranty that was bought at closing by my seller. They emailed the info the same day to me. The man on the phone was super helpful and very very nice. Thank you for your help Iris **. How does the 1 month free get added to my Warranty?? **