Select Home Warranty Reviews

The phone rep was knowledgeable, concerned about my questions, and answered them completely. I was put at ease for my decision. A have researched H W companies for several months. Some have no credibility, others way too pushy, and others "all hat and no cattle".

I called to report my refrigerator not cooling. I spoke with Angel who was very professional and easy to talk to. I recommend SHW for warranty needs and great customer service. SHW tries to keep you informed and updated as to when your repair will be done and completed. And, you will get a expert repairman to assess your problems.

I have been with this company for several years and did not have any issues with them. They always give me options when I needed it. They always send their technicians on time when we need them most. I believe that they have a good established record with many homeowners.

They made it very quick and easy to sign up for. They were very detailed and thorough with all answers to all of my questions that I had. I had plenty of opportunities for discounts as well. I can’t thank you all enough for making this process so painless. Thanks!

I just recently switched to Select Home Warranty, having been an American Home Shield customer for 4 years. So far, the thing I like best is the fact that you can actually talk to a human being, without being on hold for an hour. They seem to try hard to communicate, but sometimes the communication is not as timely as I'd like. But I'm only a month in, and realize that the COVID pandemic is causing issues in many ways with customer service.

I have not yet had to use my home warranty but the customer service is helpful and knowledgeable. My only complaint is that when it’s time to renew, the daily phone calls, emails, and text messages (even after I told them I will renew in June) were excessive and annoying. Please reduce those! But other than that, I am a happy customer and as a single mom of 3, having the warranty gives me a good sense of security. Thank you!

The associate opening the claim was professional and detailed and gave clear information as to what I can expect next. I have had other claims in the past and they have been resolved so I will not hesitate to use Select Home Warranty in the future. I appreciate the quality of contractors they use.

This was my first claim with Select Home Warranty. The claim was easy to set up and the representative was friendly and helpful. The service provider, Up & Running Services, LLC, worked around my schedule and performed the work in a timely, professional and friendly manner. I was well pleased all the way around.

He acted like a gentleman on the phone, He understood what I was asking for, And he offered more incentives to lower the price, And better insurance So I ended up getting the policy I wanted for the very good price, I will recommend my friends and family. Thank you. Roger **

Kind, professional and consistent. The service people Select is contracted with are all precise, on point and knowledgeable. I will never use another company as I have used another in the past and it was always a runaround. Plus the copay is lower with select than it was with AHS. If you want great customer service and security of knowing you're in good hands then select is the way to go.

Refrigerator. The response was timely and helpful. A service man was lined up and came on time. He diagnosed the potential problem and said he would get back to the company to get approval to do the necessary work. I am currently awaiting a response from the technician to schedule a follow up.

Tom was a delight and easy call. Was flexible with me in payments and secured/guaranteed best competitive rate in the market. First time with Select, will circle back in a year and let you more how did it go. Would recommend asking all the questions prior to signing and get the best rate with comparables so they can price match.

Representative was very respectful and cultured. Had an understanding of what to do. Prompt referral for a technician to come out. Gave a detailed description of what to expect after technician visit. The representative was able to locate my warranty payment and for how long as I did not have that information on hand.

Was very easy to sign up, this is my 1st time so I am looking forward to great future coverage... I got a quote online and then spoke to a rep on the phone and all my questions got answered quickly! I was able to add on my pool and spa which is a great relief in case something ever happens!

I called because my AC was down. Not working properly. You took the blame. Said I would get it name all message within 24 to 48 hours as two contractors in my local area then I just have to contact them in order to get service taken care of. All in all was good experience.

The process for signing up for the warranty was very quick and hassle free. They gave me time to review and compare with other warranty companies so I was confident I was getting the best service. I have not used the service but I am confident it will be good.

Select Home Warranty could not find an electrician to come out and assess my breaker box in a timely manner, so they contacted me and gave me permission to find someone myself. I felt like the way they handled my claim was very fair, and I am thankful they let me follow-up rather than them spend more time trying to get something worked out on their end.

As a first time home buyer, I was nervous which home warranty company to chose from. I researched and read reviews and Select kept resulting the top of my list. Zachary who helped me sign up was awesome. Friendly, professional and understanding to my needs and questions. He answered everything and made me feel good I was making the right choice. I had to make my first claim and it was easy breezy!

After researching many home warranty companies, Select offered the best systems deal with a couple of key discounts... The online reviews were among the best in the country! The gentleman from Select whom I placed my order with was friendly and knowledgeable.... Noticing his New Jersey accent reminded me of Jersey where I was born and raised! Great all round experience!

This is the worst home warranty company and please don't enroll with them. They will make several promises at the time of your enrollment but keep in mind when it comes to pay for the claims, they just shy away and will outright decline your claim. They will make you wait for more than 7 days to resolve an issue and then post that will make approvals sitting in their office and not looking at the diagnosis submitted by a licensed technician. The customer care representatives are rude as hell. I repeat don't go with them. It's a scam.

The gentleman that assisted me on the phone answered in detail the questions I asked regarding your company's history. He went out of his way to set up a later billing date and my policy arrived exactly as he said it would. If your service is as good as his assistance was, I will be a very satisfied consumer. Very happy to be able to cover my well pump and septic tank too! They are big expenses if they break!

I purchased a new home warranty today with Select Home Warranty company. They were very good to work with. The customer service representative was very knowledgeable and was able to answer all of my questions. We were also able to work out a policy that fit our home and budget. I would highly recommend them. Ron St Augustine FL

Fill out app for quote and called Select Home. Spoke with Ed and the type of home warranty that I could receive since my current home warranty was about to expire. As we talked and information exchanged, an extended term was discussed and excepted by both my wife and myself for a 3-year term policy. It was fair and a new relationship has started. Select Home is rated as excellent by consumer groups that I had researched.

So far we are happy with this Select Home Warranty’s service. We are coming to the end of our first year with the company. We’ve only placed one claim. We got a fast response and the tech was scheduled for the following day. The claim response took another 24 and the repairs were made.

Sam at Select was very informative and professional. He helped me make an informed decision and we're happy. The program has many of the same features we are used to in our previous warranty however, the fees are much less, discounts greater, and some coverages that were add on are basic to Select.

My salesman answered all my questions But it took quite a bit of prodding on my part which I didn’t like. On the upside, he did offer me a nice discount. And he gave me his direct line phone number. I called him later with more questions and he actually answered the phone. I thought I would get his voicemail, so to hear his voice was a renice surprise. He also emailed me my contract right away so I could review it. On the downside, he was not very courteous, not rude either. He at times kept trying to overtalk me and was dry in his personality at times as if he really didn’t want to be bothered with me asking him so many questions. I asked him if my monthly cost was going to be in the contract Or in writing somewhere for me to view, and he said I didn’t need to have it in writing which was an unprofessional thing to say.

I was very satisfied when I talk with the representative At Select Home. Young lady did an excellent job referring me to get this planned and that it would be the best option for me And if I have friends and family I would refer select home. They were the best option.

Recently purchased a home in Arizona and decided that a Home Warranty plan may be a smart idea for the existing appliances. Had my first issue.. Called in on June 17. It took 9 days before I finally had to contact the contractor that Select HW contracted. The contractor then told me they didn't serve my new contract. Several calls back to SHW, the contractor agreed to schedule a diagnostic for July 2. July 2 came & went. No contractor, no call, no nothing. I called SHW. The person on the phone told me "not our issue". "You call them or get your own contractor & we will reimburse you." I was ticked, to say the least.

Today I purchased a home warranty from Select. Yesterday I canceled my warranty plan with American Home Shield. It is a Terrible scam. It took days of being on hold with an international operator, whom I could not understand, to even get a service rep to look at my leaking dishwasher. He would not repair, he said it was a total loss. American Home Shield rudely said it was not covered as it was my fault. I was charged in advance $125 for nothing. Select is a much better value and better coverage. I should have switched long ago.

Close to midnight yesterday I finally decided that I had enough with my current home warranty company and decided to sign up with a new one. I went on the Internet and one the companies I found with very competitive rates was Select Home Warranty. I filled out a form online and then tried calling them. Since it was too late, I just hung up and forgot about the whole thing.

I called to start new policy. First 2 gentlemen I spoke to really need to go to a customer relations/service class. Rude, hurried, not very patient because the one was ready to go home. The other gentleman kept putting me on hold to find answers to my questions then put me on hold and never came back. THEN I spoke to Isaac, patient, pleasant, answered all my questions was thorough, PATIENT, even though you were closing in 20 minutes. I really enjoyed speaking with him and look forward to working with your company.

Starting from the sale of the product everything went great. I was well informed about the product and felt comfortable with the purchase. It looks like a great company with excellent customer service. I like the fact I have a personal agent with an extension I can call. I am impressed with the online portal as well.

Thanks. Alan was great and he was on point with all the info. I felt he really wanted to get me the best rate possible. I needed a little time and he was willing to call me back. Awesome experience and delighted to join Select Home Warranty. Really impressed. Thank you.

I received a call as I was trying to figure out what to do about a warranty, and was at the Select Home Warranty website, The sales person was polite and informative. He offered discounts not available via the website. The way I looked at it, if I bought individual policies on just three appliances, I would have ended up spending more money than their whole house warranty. In the end, I signed up for a 3 year warranty.

My AC has gone out and I used the online feature to file my claim which was very easy to use!! I then called just to verify my claim on my air conditioner and the representative was very courteous and very professional. They also have a call back feature so you dont have extended hold times!!

Unlike in the past, my claim for a problem with an A/C unit was processed relatively fast. The appointment with a technician was set up the next day and the technician visit was done on the following day, which fixed the problem. The technician was kind and professional in repairing the A/C unit. Overall, very satisfied.

I filed a claim about my microwave either not turning on or when on it does not sound right. A decision was made to just pay $95 toward me buying a new one instead of sending someone to come try to fix or replace it and I am not satisfied with that at all.

This time I received a prompt correspondent email regarding the issue of my claim status. Unlike my previous original claim which took me more than 2 days in order to receive a reply. It first left me with a blank answer and was thinking whether I should continue with my account or should I cancel it and look for another new warranty firm. Thank you for a quick respond this time.

The Representative was very knowledgeable about the service, and offered me several options, for longer term contracts. He was very persistent, but courteous. I think that I will be happy with the program that I signed up for. I was satisfied with the result of the call. I don't know how much more I need to say, since, as I said, I'm happy with the end result.

I'm ecstatic. Always heard these horror stories about home warranty companies but that was not the case with this company. We called, the lady was very professional, very fast, very efficient, and got this process taken care of immediately. We thank Select Home Warranty for having great people to work with.

This is my 3rd year for Select Home Warranty and they’ve been a good company to work with. I’ve only had to file 1 claim and they were efficient at getting a service man out to look at and fix my washer. Only cost me a $60 service call. Worth every penny of my investment.

The phone representative did a good job. The only complaints I have are that I was surprised I had to wait up to 48 hrs to be contacted and that I have to call the technician instead of them calling me. I think some repair issues, such as an AC issue would be considered more of an emergency and be repaired more quickly.

Excellent home warranty company. Prompt and professional response to claims. Great customer service. I've had several items repaired in my home from faucets to washing machine and all claims have been resolved in a timely fashion. The service fee is one of the lowest in the industry. Customer service reps are courteous and professional.

So far so good for the enrollment process. THe representative was easy to work with. I was able to get a really good price for my contract, especially because of the fact that I paid in two installments instead of monthly payments. Too, I was able to get two free months.

The time on phone to make claim was fast and easy. The only complaint is now having to wait 2 days without hot water. My other company I only had to wait twenty four hours to get the repair done. I know I'm tired of not having hot water.

Our dishwasher quit and a technician came to house to check it out. Apparently the whole control panel was bad and Select Home Warranty only provided a $185 check to help defer the cost of installing a new unit. Not quite what I was expecting but better than nothing. Our new dishwasher is working fine.

He was very polite. He answered all my questions. Never was pushy or aggressive. He gave me couple different options that would work well with my price range. Thank you for your help (sorry I don't remember his name).

Select Home Warranty has to be the worst Home Warranty company in the nation. I'm a top producer Real Estate agent and I have a personal policy with them. It took over a month to get a vendor out to look at my Hot Water Heater and Clothes Dryer, I was without any water or a clothes dryer during that time. It took me screaming and calling everyday until something was resolved. But the situation is it really wasn't resolved. I have the Platinum policy and it pays for nothing just a depreciation value of what is broken. Other companies like Old Republic and American Home Shield and Total Home Protect does not do business that way. They will pay for a replacement and not depreciation value.

I called multiple home warranties and this was such an transaction, the sales rep was very helpful over the phone and the pricing was reasonable for the coverage provided. Of note, the wait time was the shortest for Select Home Warranty vs the other companies I called. They are also seemingly generous with additional roof coverage for no additional charge.

I have had a home warranty with Select for over a year. They have been helpful in getting the repairs completed and have covered the majority of the out of pocket expenses. **EXCEPT FOR AC REPAIRS.** Unless you have service records of your ac being “tuned up” and your filters being replaced on a schedule by an AC company, they basically do not cover AC repairs in my past experience. Hope this helps!

I closed on my home April 7th 2020. I've been in my home 3 months now and making my first claim, the agent who help me file my claim was very thorough and walked me through the steps. The agent was kind and assured me of 24 to 48 hours for a response. Also insisted that they contact dispatch right away so there should be known wait.

The agent, Jonathan was knowledgeable & nice. He was speaking a little too fast sometimes, as if he was in a hurry. He was answering my questions before I asked them, but sometimes that wasn’t my question. I left him a voicemail a couple of hours ago, waiting for return call.

They were pretty straightforward and very friendly and attentive to the matter they stayed in contact with me from the beginning of the claim to the close which I appreciate. The process was painless and the tech was very friendly and professional. I would definitely recommend them to friends and family.

Filed a claim on 6/26/20. Half of my house has no electricity. Got an email saying they would contact me within 24-48 hrs. Never did. I had to call them. Said they needed more info. Gave info. Said it would be 1-2 days before a technician would be getting a hold of me. Nothing. Received an email that my case is pending and that I needed to call them that they needed more info. Called and gave same damn info again. Said the same thing 24-48hrs again before a technician blah blah blah. This company seems shady to me, I have had this service for almost a year and have never used it until now. I always ask who I am talking to and when I ask them their name they mumble it. Will follow up.

Trying this company for first time. Comparing this to two other companies. Sign up is similar. Hard sell to upgrade coverages but not pushy. Lots of iron options. Second fridge coverage a la carte for a little more per year. Automatically covers two ACs. AC leaks are only covered by a maintenance contact add on. That covers both units and up to 5 lbs of Freon per unit. (Compared to AHS that only covers $10 per lb of Freon. R12 Freon costs $90 per lb.) Lower service call fee. One bother is big discounts for those over 55 if you purchase a 3 or 5 year coverage. But offer only available on the day of initial sign up. That's not good. Still proof in the pudding to see how well system works. Ie service calls on weekends for AC without having to fight with customer service, quality of contractors they send out, no hidden exclusions in policy.... Stuff like that.

AC Unit is not cooling. AC unit Issue began Tuesday June 30, 2020. Received confirmation number and confirmation email. Waiting on contact from service technician. Call was fast, easy, and informative of the process. Answered all the questions asked and was very polite.

We chose to work with Select Home Warranty based on their positive reviews we read. We purchased a full home warranty plan one year ago to cover our entire home. A few months after purchasing the plan our heater broke so we contacted SHW for coverage. They sent a mechanic to look at the unit who had no understanding of the issue. We decided to call another professional heating service provider who fixed the issue quickly and charged less than SHW. We tried to get a reimbursement from SHW which took two months of back and forth and only happened when I threatened to cancel my service with them.

I have received great customer service in setting up my home warranty. The representatives were thorough and prompt in responding to my questions. The warranty looks like it will have anything that comes up on my new to me home covered for a very reasonable price. I look forward to working with Select Home Warranty to keep my home in top shape!

Refrigerator issue. Thirty six hours later, still no call back to schedule repair. Email stating they are still working on getting appointment set up. Thankfully we were able to get the issue fixed temporarily, but still need someone to come out. Hopefully we will hear from them soon and won't have to worry about the issue anymore.

I called to purchased a Home warranty, not pushy salesperson, very informative, I hope coverage is the same, fair price better than AHS which I kept for almost 4 Yrs and they keep increasing prices more and more and decreasing customer service. Richard was very prompt to all my questions.

I submitted a claim for my pool and received a quick notification that they received my claim, Even though I'm still waiting to get service. When speaking to a customer service representative they are friendly and they try to be very helpful, just hoping they can find someone who doesn't just not show.

I had the pleasure to talk to Mark ** at **. Mark was professional and took his time to explain the products and package and I ended up buying home warranty on two homes. The account setup was easy and seamless. I also signed multi-year contract based on what discounts were offered and lowest service fee. The overall experience has been phenomenal. I would highly recommend the service to my friends and family.

Was having issues with my water softener and submitted a claim. The response by Select Home Warranty was very quick and a technician was dispatched by the preferred plumbing vendor. Although the water softener could not be fixed Select Home Warranty informed me that they would credit me that they would offer funds for me to fix or replace the unit. The process has been seamless.

After 2 months of back and forth about my broken machine, many contacts and much documentation, they did not replace my machine. Had 2 of the service people come check it out (my cost $150). Both of them Saying it needed the repair that probably not worth doing on a 14 year old Washer/dryer combo, all I have been promised (we will see) is $150. I Finally bought a new machine for $1500.00. As of today I am out 150 on top Of the new machine. I have called them at least 10 times (on long holds) And can only say dont trust them.

First time using service. Followed the online steps which were very easy. After filling in appropriate blanks was issued a order number and other emails concerning service. The tech has not arrived yet but so far the process has been smooth. Once I hit the submit button error message states at least 50 words. The character count says 336 and counting. At this point this is the first disappointing thing. Maybe site issue.

Select Home Insurance has been nothing as to what we expected. We've put in 4 claims so far. Select responded to 2 of them saying that both incidents are not covered and the other 2 were minimal reimbursement. They are slow to respond to inquiries and the customer service is poor.

I called Select after searching online for the best Warranty service company. I spoke to an awesome and helpful gentleman (Fred.). He guided me through the process and suggesting options that I might do well with. Never pressuring me. Thank you for everything. I am looking forward to having you going through home ownership for years to come.

They use fine print, they don't have 3rd party technicians to send, they use process to beat you down. Had microwave go bad in a built-in model, called them, based on age,model they gave $185 said to get it replaced and send the invoice-then they will send a form to fill then they will send a check. Use process to beat you down. When I tried to cancel - they want $75/and prorate again use the fine print to nickel and dime you - stay from them. Or pay more and get First American.

Great warranty for your home. Conner was nice enough to explain everything in detail for the coverage. Well done Conner! Thanks for this peace of mind. Will be recommending home warranty to my family and friends. One of the best home warranties out there that I have seen after doing my research.

This company is crooked and runs a racket. Here's the short: Customer submits a claim. Technician comes to collect his fee and submits a report causing any repairs to be denied. Technician spends 5 minutes to make $75, never to return, and SHM doesn't have to pay out for a claim. Simple and easy. The customer (you) loses. Do not engage.

The service company was prompt in responding to my call and made the initial service call in a timely manner. The serviceman called before coming so I did not have to waste time waiting. Serviceman practiced COVID-19 safety precautions, wore a mask, used gloves. Serviceman explained the problem and how he would resolve it. Also, brought shoe coverings to avoid bringing outside soil from shoes into the house.

The sales rep was polite and professional. I haven’t used the service yet so I have no comment on its virtues. I opted for the multi-year contract at his suggestion. I did that because he assured me it was fully cancellable.

I honestly don't have any more time to give to this company, so I will keep it short here and move on. Do not protect your home with Select Home Warranty!!! I had two homes with them protected for 3 years and had to cancel both after a year when I realized nothing is going to change with them. They will give you more headaches than peace of mind when it's time to filing a claim or reimbursement. Worst off, it that when I called to cancel, they kept hanging up the call on me, I had to call multiple times, they refused to disclose my refund balance and said a billing agent will follow up with me later. Long story short, they tried to steal my balance to force me not to cancel, but it was not worth it anymore so I still canceled.

Greg my sales rep was very knowledgeable & helpful. I hope I don’t have to use the warranty for a long time, however, if I do I feel strongly that I will be covered. I also purchased the multi year warranty as I was given such a great deal. It also helps lock I the price for the future & lowers the service fee.

I was shopping for a better home warranty. I got some quotes and some calls, but was not convince. I talk to Abraham and he offer me a really good deal. So hopefully when the time comes they actually cover everything without a problem. I love their service so far.

Dishwasher needed repair and agent was helpful in guiding me through the process and get my claim processing done in a timely manner. Overall, I'm satisfied with getting this warranty protection. I'm happy with the coverage and feel like the warranty is a good value for me and my family.

They are fast and courteous. Always helpful and ready to set you up with a contractor right away. And again very nice on the phone and fast try to help and get things taken care of right away. Everyone I talked to is super nice, intelligent and understanding. Never have any issues when making a claim they always are on top of everything and get you to someone to help as fast as possible.

Sam was very helpful. Even convinced me to buy 3 years of coverage. I looked at other warranties and they only wanted to cover most things for 90 days but you pay for an 18-month warranty. I’m happy I called. I can’t wait to move into my new house. Hopefully, there will not be any issues.

Clogged kitchen sink. This is my first time requiring a repair in my home. When I called Select, I was greeted by a very professional and courteous person that was so eager to help. I received an email almost immediately after the phone call confirming I would be hearing from a tech in my area very soon. Thank you in advance!

We switched from another home warranty company to Select Home Warranty and we are impressed so far. The level of customer service is wonderful! Definitely more coverage than we had and more affordable. We have only put in one call so far, but it was quick and easy! Absolutely would recommend!

Today, Grant at Dunmire Garage Door Repair came out to fix my broken spring in my garage door. While the claim was not included in my policy I was still pleased with the overall service from the warranty company and very satisfied thus far with the service vendor that did the repair work. He was prompt and efficient and I would very much use him again. Thanks.

Dishwasher would not work. Electronic controls inoperable. Repairman says to replace. The steam from the unit historically destroys the electronics and requires the unit to be rebuilt which is more expensive than a replacement unit. Repairman says to choose a front panel analog control rather than an in the door electronic unit.

I was really please with the service I received. During our call I could hear the rep but she could hear me. The call was dropped and within a minute she was calling me back. She apologized for the interruption and continued taking my claim. I was impressed because normally when that happens you don't get that callback. She was very detailed about her next step and the process going forward. A really pleasant experience..

I was researching Home Warranty companies to compare prices and customer reviews. I requested a quote from Select Home and immediately received a phone call from Abraham **. He went over the coverage and the best option for me. I am well pleased. I hope I do not have to use this service but have peace of mind that it is there if needed.

Dishwasher repair/Claim: Was told verbally that the process would be if approved the total repair costs or reimbursement invoice of new unit. They accepted the claim and then they changed their mind to only replacement value which is 1/10 of the costs. When they would send emails about response timeframes they were almost always outside of those timeframes and much slower to respond. They would dispatch people outside of my area, then the contractor would cancel and then SHW would not task another outfit. Ultimately, I had to look and find my own contractor after a week of hassling with SHW. This is actually my second bad experience with Select Home Warranty and would not recommend them.

We needed a policy for the house we were selling and the house we were buying. Belinda was a pleasure to work with. She was polite and prompt to respond. She made great recommendations and gave us a very good deal. Although we have not had to make a call for any repairs yet, we are very pleased with our experience with Select Home Warranty thus far.

I was shopping for home warranty for my new home in Florida when I stopped by Select. The level of explanation and consideration provided by the seller Tom was a decisive factor in order to decide to get my warranty with them. They have a well balanced coverage and reasonable fees.

Purchasing the warranty was an easy experience. I do wish their website had the full terms (service call fee, exclusions, sample contract, etc.) available. I ended up talking with a rep on the phone to learn these aspects. I hope the experience if I need service is as smooth as the purchasing process.

Very friendly and helpful on the phone. Was able to get me a better deal than anywhere else. Would recommend to anyone. Great value for a great price. They said my service location had a wide range of coverage and same day service. Glad to have some peace of mind, knowing if anything major happens in covered.

Select Home Warranty was recommended by a friend who is also a realtor. When I called the customer service representative was friendly and worked with me to find the best plan for my needs. He was able to apply additional discounts and made it easier to lock in a good rate, which allowed me to purchase a multi-year plan so I don't have to worry about rates going up each year or remembering to renew.

On the website the information was not clear so I called and got someone right away. The call was knowledgeable, easy transaction. Gave me information and recommended a good deal. I was unsure of what I wanted or needed and the gentleman gave me good information and recommended a great promotional deal. I would definitely recommend a friends or a family member. I had another question and called back got the same man and he knew me right away. He answered my question and processed my payment quickly.

Sales person was very helpful and explained all options and was willing to help me with the best possible coverage for the least amount of money. My policy came by email within 5 minutes of the end of our call. I would recommend this company for anyone looking for home warranty.

I was very pleased with the assistance I received from Mo. He was very pleasant and helpful. He was able to explain all of the coverage and answer all of my questions. With his help, I was able to purchase two more plans for my rental properties. Thank you Mo.

Sent a request for delivery of my policy that I paid for on Apr 17, 2020. I got call back the same day and the policy was delivered that night by email. I wish I need not have to make the call get my policy. It should have been delivered when I paid for it.

Alan ** was Excellent and very diligent during the home warranty purchase process. He answered all questions and provided us a great deal. Hassle free, very professional. I would recommend Alan and SELECT Home Warranty to anyone and plan on doing business with them in the future. Thank You for providing great customer service!

I had gone online to check this company out. The minute I entered our phone number, our phone rang and it was Jake **. He explained everything very clearly and we knew we had to switch to this service immediately. Very impressed with his presentation. We like the way the service is set up and the pricing is terrific!

My customer service representative Steven ** was polite and very knowledgeable. He located my quote and assisted me with answers I needed to make this company a choice. I'm praying they have dependable/experienced contractors. I am very satisfied with my service fee and the quick delivery of my contract. I look forward to doing business with them if need be in the future. It's worth the yearly cost.

I spoke with Mark ** who was very professional and not only answered question but made suggestions that help to guide us in our decision making process. I will be contacting a veteran friend who is looking for a home warranty after reviewing my contract. It's all great so far. Thanks!

Jordan, he Answers all the questions I had about the coverage. Explain how the coverage work. He was courteous and knowledgeable about the company. Explain how if appliances or other items could not be repaired they would be replace. He had great energy and positivity that this company will work for me.

I have multiple claims filed in just a half year, thanks to this insurance, all my claims got resolved instantly. The local service companies they dispatched are great. It covered almost all my claims, I just extended my policy in advance, probably I will use this insurance life-time. It's transferable national wide. No worry anymore. It's really a inner peace for my house.

A friend refer me to this company and I cant be happier to have their services now! This company offers great prices, great services and great customer service experience. Enrollment process is as easy as it gets. I will highly recommend it to all my family and friends. Thank you Select Home for giving me some peace of mind.

Bought this policy 3 years ago and did the 3 year plan, never filed a claim until 3 weeks before policy needed to be renewed. Called and had to get them to look up my policy and prayed it was still active. Living 6 hours away from this home that we were renting out I did not need another headache. They filed my claim quickly, easily, and only cost me the service fee. I am actually going to check into getting a policy on my new home due to how easy this was to navigate.

Just signed a contract. The agent was friendly and helpful. I am hopeful that the experience will continue. Seems to be a fair price and experience. Looking forward to doing business with the company. Agent was helpful. The agent answered all of my questions. No pressure in the sales process.

It was quick, easy and an excellent experience. I would highly recommend it and would re-up. It was at a great price and very easy to sign up. Highly rated across the board. Overall the entire process was enjoyable. I have had another company preciously for my home warranty and was very unhappy with the customer service. This was a very different experience.

I called Customer Service regarding my AC unit. They sent out a reputable Company the next day who Did a great job on pointing out the issues With my AC unit. Customer Care reviewed my claim promptly and provided their input on a resolution. I would recommend Select to anyone at anytime. Kettely **

I've submitted a couple requests online, and they have been very quick to response either with a contractor or an alternative solution. The contractor that came out to assist with the first issue was thorough, pleasant to deal with and offer additional cleaning service for our HVAC(which we needed) at a very reason price. So far... great customer service! I would most certainly go with the Platinum package.

I had a glass top stove that suffered a crack. I have attempted to secure a repair for over 6 weeks and have had no results. The company advised they could not locate any one to come to my area to complete repairs. I was advised it was my responsibility to locate someone have the repairs completed and pay for the repairs and they would do there best to repay me. I have asked to speak with supervisor and manager but I was advised they do not have any. I asked to cancel my contract and refund my money. I was advised they never refund money. I would stay away from this company.

Zachary provides very helpful information and answered all my questions very professionally. He was very knowledgeable and left me feeling reassured that I made the right decision. He also returned my call very promptly. My last experience with a home Warranty company wasn’t very good, but so far, my dealings with Select has been very positive.

The customer service that Select Home Warranty gives to customers is excellent. Also the coverage that you get and the price point is amazing. I researched other companies and they did not cover the different appliances and other things that select covers. I would definitely recommend to others. I could not ask for better customer service from a warranty company. I feel so much better and can breathe easier knowing that my home is covered from any surprise breakdowns. The deductible is also reasonable compared to the cost of having a company coming out to do a service.

Very polite and helpful customer service. Agent worked to find the best deals possible and offer all that was available. Very easy to order and get warranty in place. I will glad to refer Select Home Warranty to others. Also, as being a realtor, I will be happy to refer to my clients to Select Home Warranty to use in their home warranty purchases.

The original response from Select Home warranty was made quickly, but confusing. I was not available to answer the phone and the voice message was given so rapidly that it took 8 tries to determine the telephone number to return. When I finally got that the response to my call was immediate and helpful.

We had a very good experience. The dispatch team was very attentive and great! They told us because it is the AC, they will have someone contact us within 24 hours. They said they work fast on AC problems so we are happy! Great service and a great experience. We are so glad we have Select Home Warranty.

After calling in for a quote, I was greeted quickly and quoted a reasonable rate. I’ve paid another company for years that charged more and had unacceptable customer service. I recommend this company. More items are covered and the service fee is less than other company. The price is about half of what I paid for before. This company answers your call quickly. So far, so good.

I am a brand new first time homeowner. I knew it would be a good idea to make sure my house was protected. The agent patiently explained all the options available to me and answered of all my questions! Great to know I have coverage in the event of something unexpected.

Our dishwasher is now down. Contact with your phone representative was excellent. The call was answered immediately and the process to find a technician for this problem has begun promptly. She was knowledgeable and friendly. She made the process easy. She was very sympathetic to our needs and was able to help me even though I am handicapped and could not reach some information.

I applied for your warranty program, the agent on the phone was very nice and answered all my questions. This was a quick and easy process, I would recommend anyone to try this company. Thank you for being so helpful to me and I hope I will enjoy this experience from now on. You never know what can happen in the future so it's good to have peace of mind.

Sean was great and explained all the details, have spoken to him a number of times and very quick to respond with clear and accurate responses. The options offered is great, the multi year policy gives great discounts and you have the option to stop and get refunded the months not used.

My Water pressure in house is very low, we are on a well. Called Select Home Warranty and they immediately started looking for a Service Company to come out to check problem. I am waiting on Select to find me a contractor at this time, in all fairness it's only been 3 hours of business hours for them to get with a contractor. The associates at SHW have been very professional and helpful.

The company promised that it has repair service people in my area. When I called to get service for washing machine and A/C they took about a week and emailed me that there was none in my area. I had to find one. I had to pay for the person coming to look and then diagnosis. The cost of the person coming was not covered.

I was given very helpful information and guidance on purchasing my home warranty. All of my concerns were addressed. I am very happy with the customer service that was provided to me. Once again, great service. Great agent on the phone. Great experience overall. Will recommend to friends and family.

Very quick response time. Answered the phone right away and was very professional and helpful. Explained what to expect and different options. Also what to do in case we were to move. Have personal phone numbers in order to reach out. Friendly customer service. High reviews online, looking forward to moving forward with this company for my home protection.

My initial contact and customer service experience was excellent. My advisor was very professional and knowledgeable. He informed me of the various plans and their pro and cons, as well as the coverage and costs. I believe I made the right choice and certainly will tell my Realtor and friends about Select Warranty.

Water Heater Outage. WOW! What amazing customer service and follow up notifications of your work order. The Customer Service was friendly and walk me through the claim process. I felt reassured and amazed with follow up communication. My tech coming out today 48hrs after my Sunday call. So far I’m impressed with the service.

Select Home Warranty designated an appliance repair company named Hi Tek Electronics, to evaluate my malfunctioning washer. Technician arrived wearing a mask & gloves. He demonstrated that he was knowledgeable, proficient, experienced, polite & professional. Rare to encounter exemplary companies! Final determination of underlying issue submitted. Select Home Warranty positively responded to claim within 24 hours. Great service experience!

I have peace of mind that I have coverage if in need. My experience as a new customer was hassle free. This company has pleasant and knowledgeable customer service representatives. My coverage was specific to my individual need. The application process was thorough and easy. What can I say. Thanks. Kimberly

AC unit will not turn off. The condenser runs all the time. Was told I would receive an email with the contact information I need to get it repaired. Still have not received a contact no. to get it repaired. Would appreciate this information so I can get it repaired. Thank you.

Was very pleased with the honesty of the individual I had spoken with. Was being offered coverage by another company but felt they were very pushy and just wanted to undercut Select's prices. I am confident that I've made a good decision in picking Select as my company. Thank you.

After doing much research we decided this was the company for us. We spoke with an agent and he was very well versed with the policies and my husband and I felt very comfortable with our decision to chose Select Home Warranty. Thank you very much for the Great Customer Service! Great customer service!

I was searching for a good home warranty and viewing each one. Select Home Warranty Representative took the time to talk to me and explain to me about each and everything they had to offer me to cover our home we just purchased. He was very informative and very helpful. I look forward to my first year knowing that I am covered.

The advisor went through everything with me and explained my questions. He was helpful and I am glad I was able to have a advisor like him to help me. I had quite a few home warranty companies call me and they were not happy when I said I needed to talk to my husband first, Select was not like that.

Quick and friendly rep handled my claim professionally. Said microwave would be replaced as it was cheaper than serving and parts. This is my first experience with Select Home Warranty so I will wait to see if the replace microwave is as good as the KitchenAid which I have now.

A/C Issue. Could not be more pleased. Technician from Air Comfort Control showed up on time. Was diligent in reviewing the situation and resolved it on the spot. I would recommend this service to anyone and will post support in our HOA website. This is well worth the investment whether monthly or annually.

My claim was processed Within an hour, very impressive. When my friend told me about getting this extra warranty I was really skeptical but within three months it actually came to use not for something too expensive but it’s impressive that you were able to process it within hours. Thank you Select Home Warranty.

Plumber had to wait for Select Home Warranty to approve prior to repairs. He had to come back the next day to prevent being late to his other appts. He came back the next morning to start & complete the job. He was timely in the repair under an hour.

Enjoyed speaking with Richard. He understood my needs and answered all my questions. He then provided more than one great service plan option. I look forward to doing business with Select Home Warranty. If their field service is as good as their communication and sales team, this should be a great partnership.

My A/C unit in my house stop working abruptly! It's at least 83 degrees inside or higher. When I called and talked to the representative he was very polite and understanding. And took good care of us, now we're waiting on a call from the dispatcher. Hopefully they can get out here tonight. Thanks a lot.

I was very pleased with my interaction with the sales rep when inquiring about a Home Warranty plan for my rental. I was offered significant discounts for an extended program of coverage. Information was clear, and terms regarding payment, coverage, refunds, and savings were well explained. I was pleasantly surprised and the process was swift and easy.

The representative was extremely helpful, patient and thorough with his help in acquiring these services. He made sure to explain billing, contract and even offered additional ways to save. I look forward to having this company help with any repairs that might occur! I feel as if the coverage, price and fee for service orders is fair and affordable. The coverage is more inclusive than other companies I have dealt with in the past!

The customer service support provided was very helpful in helping me to understand what I needed to do to obtain the necessary coverage for getting my ice maker covered. I was transferred to the necessary department without waiting for a long period of time. Each customer service person I spoke with was understanding and very polite.

The sales agent was courteous, patient, and very knowledgeable. Offered me many different plans and ways to save more money. The plan seems well worth the money, and it gives us peace of mind to know our home is taken care of. We've used this company before, and never had issues previously. We're excited to have another home warranty.

Used the warranty for the first time...So many calls in and no responses. Very frustrated. Promised a call back and nothing. Meanwhile we are suffering with no a/c in Texas. This company is great when you are purchasing the warranty but then leave you high and dry when you need to use it! Do not buy from this company!

We had a few miscommunications in the beginning getting the service set up but in the end it was resolved with the representative being calm and courteous. We got the contract we needed and all the services covered For our new home. The representatives handled all of our needs in a timely manner.

My representative was very polite and respectful. Attentive. I thank you for the service. I appreciate the communication and I am grateful that you guys are here to help me. I don't have the time or the money to fix some of these problems. I look forward to your future assistance.

Select Home warranties contacted contractor to repair my air conditioner. The contractor never called. I called contractor. They said they would schedule a time for repairs. They did not schedule it. I called select home again and they spoke to contractor and straightened it out. Contractor will call with time they will be out to repair air conditioner.

I found Select Home Warranty was priced aggressively compared to other insurance companies I researched. I was even able to have my pool equipment covered for a small monthly fee. I am looking forward to now enjoy our house and pool without the worry of big repairs!!!! Thank you to the team at Select Home Warranty for making onboarding so easy!!

June 27, upon finishing with me on details of the former claim, giving me peace of mind on that matter, Andrew connected me with another customer service rep, that being Tory who assisted me with this claim. I was very please with his assistance and service on this claim. Thanks Tory! Sincerely, Virginia ** 6/29/2020

I contacted Select Home Warranty because I was shopping around for a good renewal rate for my home warranty. I contacted several servicers and was not happy with their quotes - including the company I was with. Within minutes of contacting Select, I had a quote that fit my needs and program terms were great. I received a better rate than the company I was previously with and I am very happy.

It was a pleasure working with Bruce and he was very knowledgeable and helpful with this process. He explained the full process with all the details. He was able to get me the best rates and incentives he could. I wish more people was willing to help out as he was. Thanks again Bruce!!

Some of my fuses are apparently blown as outlets in bedrooms aren’t working and WIFI is out too because router can’t be plugged into working outlet. I filed claim late last night and have been contacted already by a local electrician to solve my problem. Hopefully they can come today or tomorrow.

The claim department responded quickly. Easy to file a claim. The service is 24/7. I called in around 1 at night and they were still open. I was having a problem with the online claming but they help me over the phone. Thank you so much. Highly recommended to you purchase the select home warranty.