Select Home Warranty Reviews

Enjoyed talking with their rep. Excited to see how the warranty works with our home and hopefully will be able to get some issues fixed with our garage, fridge and A/C unit. Thanks for being a positive first contact. I don't have any more to say since we haven't used the warranty yet.

I find Select Warranty Service's front desk accessible and responsive. I'm not necessarily happy with my latest service repair call for my AC problem, because the repair person gave my renter a hard time and didn't solve the problem right away. I'm also surprised to find Freon was not covered. Bottom line is, if you're going to invest in a home warranty contract like me, be careful and read the fine print! On the other hand, my clogged sink and freezer not cooling problems were addressed perfectly.

I just called Select Home Warranty for the first time because I am not satisfied with the service I'm getting from my current provider. When I called, unlike the other provider, I was able to speak with a representative immediately. He was knowledgeable and his service was very helpful. So far, I am very pleased.

I called this company 3 times with questions, and each time the reps were courteous, knowledgeable, and not pushy at all. I did my homework and changed from a company that I have been with for 5 years. The value was comparative but they have a 3 year lock in that is transferable and I can cancel at anytime. So if you can make this payment it is soooo worth it.

My A/C stopped working Thursday 7/9. I called to file a claim Thursday afternoon. They said I would hear from someone within 24 hrs. (Not good when it's 100+ degrees this whole week.) Well, 24 hrs. came & went. Called them Saturday morning, "We're working on it." Should have an answer this afternoon. No call, Sat. or Sunday. I called again Monday morning, "We should have something for you today..." NOTHING... I called an A/C company myself & had it fixed. Lousy Customer Service.

Called Select Home Warranty to file a claim on my Ac that stopped working. They were helpful and set me up with a tech to do the repair. I am pleased with Select Home Warranty so far. We will see how quickly they are able to get the work done. I hope this helps.

Spoke with Bob. He was very professional and accommodating. He assured me that my problem would be handled in an expeditious manner. I could not have asked for more. He told me to expect to hear from a technician within a few days and that if I did not to call him. He asked me to explain what was wrong with the hot tub and unfortunately I could only tell him that it was not working. Hopefully we will be able to use it again in a short period of time.

The agent took the time needed to understand my needs and suggested options that would benefit me. Did not feel pushed into a contract. Received an email with the terms as promised. Everything looks good so far. Buying insurance for the home while hoping to never use it but I will when bad things eventually happen. Happy so far.

I am happy that my claim was processed and approved however wasn't satisfied in how I had to work on it... The original phone call that I requested service she took for granted that I knew what the problem was concerning my garage door opener. She really was not completely listening to my concerns.. I am not an technician so I could not diagnose my problem and I felt like they should of sent an tech out to access the problem.. But today the phone conversation was 100% totally better...she listened to me...

Very detailed. Also accurate about the cost of the warranty advertised to it customers. We're hoping all the good reviews We're seeing are correct. Looking forward to doing business with the company because we know something is and will go wrong. Thank you for this Wonderful Opportunity of writing 50 words about an experience We're looking forward to....

Basically Good Experience. Select Home Warranty did not send out a repair person that they selected, what you would expect from a warranty company. We were given the task of finding our own, for a stand-alone freezer repair, because they were unable to do so. That was not an easy task. They said they would reimburse us, which hasn't happened yet, but I don't have any reason to think that they will not.

They call fast and have a lot of coverage options. Hopefully this will be a good peace of mind for our family. No claims as this is the first moment of coverage. Peter was knowledgeable and ready to seal the deal and provide protection for the home. Even got irrigation system and roof leak protections.

The sales rep was very knowledgeable and friendly. I have been a customer of another home warranty company for several years and their service, especially wait times to talk with a rep just became intolerable. I was spending hours on the phone trying to resolve the issues we had with one of our appliances. I hoping the experience w/ SHW is a better one than my former home warranty company. The coverages are very similar but the rate is significantly better. I'm hoping for the best!

This was an Excellent sales experience, it met and exceeded all of my expectations. The Pricing is very competitive and the services offered are what I was looking for. Service Calls are yet to be determined. Will most likely be adding a second home to the contract as its current contract will be expiring in September.

I was very pleased with the Ease of purchasing the home Warranty with Select. I liked that they called me right away to verify all information that I had submitted to them. The customer service and the information as well as better pricing was very professional as well. They offered two months free and a lower monthly rate if I was interested. They answered all questions that I had for them.

I experienced a consistent lack of urgency and follow through during this experience. Although the front facing customer phone support was very friendly and attempted to help, the follow through in the background was unacceptable and forced me to manage this case myself instead of allowing the process to work as it should.

Very professional and pleasant to talk to. The agent seemed genuinely interested in providing great service. In speaking with the agent initially for a quote, I decided to go with this company. I now have peace of mind if I happen to have an issue with items in my home.

Did not get policy in timely manner. I had to wait until I was billed on my credit card to get info to contact you about a new policy. It was not emailed to me like I was told by the salesman. I hope our experience with your company is better than our 1st encounter.

Ed was very helpful. He helped me set up my new policy quickly. I am hoping if we have a problem they will be taking care of us just as nicely. We will like having peace of mind of having this policy. Hope Select works out good for us.

I spoke to Jeff. He worked with me to get the best coverage for my needs. The price compared to other companies was much more reasonable. Also, the co-pay was half of another company that I looked into. The coverages are alike, so this is a better deal. Licensed technicians are promised for service when needed.

Calling in to put in a claim was quick and easy. With Covid19, I thought the hold time would be long and drawn out but it wasn't. The agent picked up rather quickly. Although he was friendly and had no issues putting in my claim, it sucked getting an email stating that the issue outside of my home isn't covered by the warranty. I'm going to have to rethink continuing coverage.

Mark ** told me l will get a 14 months special offer but as soon l get my contract saying only five yrs plus 12 months free but l pay 6 yrs for $333 per yrs and l got 2 homes. My understanding was 14 months for 6 yrs it will adds up to 7 yrs because the two months free plus because military and senior combine. If you listen to the recording he told me himself said more than 6yrs because of the 14 months offered.

I had a pleasant experience while enrolling with Select Home Warranty. The online sign up was a breeze and then I had to speak with a customer service rep to confirm everything. Everything went great and I was given a great deal that I don't think another company could beat.

The negative reviews you read on this company are all true. I waited 3 weeks for them to send a service tech...which they never did. They kept saying they had no technicians available in my area. I called my regular service company to come out. My service company was able to come out the next day. They later refused to pay for repairs because James said it was freon related part on AC. A reverser valve that was bad.

Great phone call. Very to the point. All info needed to sign up for warranty. Feeling great about overall sign up process. Very professional.employee. All info needed to signup. No wasted time. Thanks. Keep your customer service up to this standard. Hope that we will not need your service. But feel good without the worry of a non covered problem. Thanks again.

It was a wonderful experience. The agent answered all my ?. I was very satisfied with everything that is said. He was very helpful and very thorough. I would understand him clearly. Friendly and very polite. I was asking the same questions over and over again and he was very patient. Very understanding. I appreciate him. He is a good sale person.

The representative was very helpful and didnt take long to take care of the process. Thank you for the time that you took to send information as soon as possible. I would recommend the service to others. There was so much included in the warranty and will continue to do business as long as prices are great also.

The lady on the phone was very courteous and assisted me in filing my claim. My internet was down so I could not do it online. I have already received the email she said she would send me. My upstairs AC quite working this afternoon about 3PM. I was asleep after having a procedure done on my back. The inside up is blowing but the compressor outside does not come on. I have checked the power and it seems to be on to me.

Was real helpful with setting up tech support. I was able to express my problems with customer service. Getting a appointment was a little further the expected but I know it's the middle of summer so I'm ok with the delay. I hope that when the ac tech comes to my home that I get satisfied results.

I have been researching many home warranty plans over the past several weeks. Today I decided to sign up with Select Home Warranty for several reasons. The plan included everything that I was looking for in a home warranty plan. It also offered a lower cost for seniors and some good discounts including two months free and free roof leak protection for the life of the paid policy. I liked that it could be transferred to a new owner if I decided to sell my house or it could be transferred to a family member. Also, I like that the deductible for any service is $60 rather than $75 which most plans charge.

Lucas Smart was very helpful in setting me up with a home appliance warranty. I appreciate his honesty with the monthly rates, as I am on a fixed income and will pay for as long as I can afford the coverage. Thanks so much for getting back to me as I was looking for coverage prices and Select Home was the least expensive. So thanks again.

Agent was very accommodating and offered savings without being prompted. So far so good! was very prompt and polite. Sent all the emails correctly and thanked me for my business. Very personable. From the sales experience I would recommend the company.

The person I spoke with was nice. I am not sure about the services because I am new to Select. I hope it's a good buy. I am a little concerned because I have a swamp cooler for my Air conditioner and I am not sure that is covered. Time will tell. I hope It is worth having.

Representative was efficient in taking my claim and was done in no time. Hopefully your repairman will be as efficient???? So, she was great???? Will look forward to see how long it will take to get a call from a repair person!

This is my first time getting home warranty. Customer service was patient with me since I had a lot of questions.. They explained everything to me clearly and thoroughly and made sure that I understood what the program was all about.. I ended up getting a packet that I am pretty satisfied with.

The sales representative answered any questions we had about coverages and made the experience an easy one. We wanted a useful gift for niece and nephew-in-law, and their 3 kids. We discussed different ideas and did some research to decide which would be best choice. Then picked the company with the highest rating to start our price comparison and yours was the best value we looked at. Thank you for your time. Theresa

The claims process to get a technician scheduled to come out and repair our AC unit was quick and easy. I am super thankful to have this home warranty plan so we don’t have to worry about spending tons of money when things like this breaking after purchasing our home!

Select Home Warranty customer service is amazing!! They answered quickly when I called to get a estimated quote. The prices were reasonable and affordable. They were able to break everything down where I was able to understand each package that was offered and was able to answer all questions with no problem.

I had a chance to speak with someone from Select Home Warranty when my HVAC system started acting up. They were quick to my account and fill me in on the process of filling a claim. I was then able to finish up correspondence via email. I highly recommend them for that.

Ben ** was customer friendly, explained the benefit of each options and left the decision to me and answered all my questions that led me to opt for Select Home Warranty. He even tried to convenience me to lock price for the year 2022 to which I declined. I hope to have excellent relationship with SHW in the coming years.

William was a great help in helping me sign up for a home warranty. He gave me excellent service. He was very polite and he answered all of my questions. You have a great employee. He gives great customer service. When I use my warranty I know someone will come out here within a day's time.

I am retiring therefore I wanted a warranty that would protect items in my home that I have worked so hard to obtain. I did my research and Select Home Warranty was among the top 5 companies, so I decided to enroll. My hope is to never have to use this insurance; however, if I need the insurance, I will have it. I'm sure that will make me sleep easier at night knowing that my home is protected.

I've had Sears, First American, and others over the years and I'm happy I chose Select Home thus far. By far the friendliest and understanding team so far. Got me exactly what I needed. Alex, my rep, was very gracious in explaining what the "best deal" was for what I needed and my budget. I really appreciate it.

Quite impressed with Select Home Sales representative, for the warranty options, coverage and discounts were explained quite in detail. Multiyear policy discounts and rate locking were also explained in detail. The question I was having about the service being moved to a new location, was also answered. Definitely needing to be recommended.

Select Home has been very user friendly and responsive. We haven't had to use them much (thank goodness!) but when we do they are reliable. We had/have a plumbing issue and sent in a request for a technician and they responded within 48 hours as per their promised timeline. We now await for a successful outcome to our original claim.

Very friendly and helpful for being a first-time caller. Would recommend to any of my family or friends. The estimated time for the repairs was very prompt, again I am very satisfied with their customer service. Very friendly. Explained everything thoroughly. Customer service was very quick to place my order.

This is by far the worst place I have ever dealt with. If you look at their ratings on Facebook you will see that they are dishonest, avoid at all costs to pay a claim much less send anyone out. My AC went out on Saturday, today is Monday. They advertise they are available 24/7 but not true. I submitted a claim, called twice and spoke with an Asian woman I could barely understand. I canceled my account with them and now they want to schedule an appointment. I have someone in my home who is on oxygen and must have the AC running in the summer. Called my regular Heating/Cooling guy and he said we would be out within 2 hours. Use Select Home Warranty and you might wait a week or two to get service. Once their guy comes out it has to be approved part & labor. BUYER BEWARE. Check the reviews on Facebook.

I received the best customer service from Steven **. After I bought a 3 year plan for the best price, Choice Warranty called me and said I was scammed for the low price I was given and that I was only covered for 150 for each repair. I called Steven and he reassured me that I am in fact covered for 11000 a year. Which I will more than likely never reach. I appreciate his knowledge and explained to me that Choice Warranty does this to your new customers all the time. I am thankful for his honesty and look forward to doing business with your company.

Daniel was very helpful today. He suggested different programs available and discussed what my options were and how the insurance worked. We discussed different programs and costs. I believe I have an excellent policy. I understand my policy will start on the 12th of August of this year. It was a pleasure discussing the options available through Select Home Warranty.

The website is well organized and provided good information that was easy to find. The phone call back to me was appreciated and the service on the phone was excellent. It was very easy to sign up for the plan that I wanted. The extended three year purchase offer saved a lot of money. I really liked the lifetime cost guaranty. I will recommend this product to my friends.

I was helped in a timely manner.. Everything was laid out and it was very easy. I was told about all the plans and what they covered. Additional covered items available told them what I needed and went over everything told me about the multi year plans and options. Signed up for the prime plan and added extra coverage.. Very happy with the service.

Customer service is great. The policy has been great to have. Nothing but good to say. I have only needed to use the service once but it made the whole experience easy. It was when my A/C was not working. I contacted SHW and was helped right away. The thermostat was replaced. Overall it took less than a week from start to finish. I would recommend this provider to anyone. It is well worth the money. Very affordable and the people are great to work with. Very nice and professional.

My customer service person Miss ** spoke very clear and very patient while I retrieved my information that she needed to complete the claim form. Very professional. I would definitely recommend this company to family and friends when signing up was a breeze. Enjoy very much talking with customer service. Definitely worth the money you spend monthly just having the confidence knowing that you have them by your side.

Very helpful representative. Precise non extensive questions for filing a claim. Will recommend to anyone looking for coverage. Representative also answered other questions regarding coverage for another matter that I was not sure was covered and she explained to me that the coverage I was inquiring about was not something that was offered. I was happy in the manner of which it was explained as it was very courteous and informative as well.

I called to request a repairman for my bedroom light. It comes on only sometimes. The clerk was very kind and asked if I needed anything else to be repaired. I remembered that a outlet in my garage had stopped working. She said she would schedule someone for that also.

Salesperson was very knowledgeable and answered all my concerns professionally. No pressure to buy, just honest and generally concerned to make sure I had the best coverage for my budget. I reviewed several other companies but none had the customer service like I experienced with this company, I would recommend this company to my friends and neighbors.

My second refrigerator is not cooling at all. I submitted a claim online. Select Home Warranty has been in contact with me and keeping me updated with what to expect. They have emailed and texted me letting me know what will be next to come. Thank you so much for your Customer service SHW!!!?

I had put in an inquiry online and received a call from Select Home Warranty offering me a better sale rate than was advertised. The rep I spoke with seemed knowledgeable, answered all of my questions, and helped me to feel more secure with this purchase. I just hope that if I do have to make any claims, they will go as smoothly as that call did.

The representative took my call and I had a call from a technician the same day. They are scheduled to be at our home this morning between 8-10 and it is currently 10:07 and they have not arrived yet. Will write a separate review about the actual repair when it happens.

I have just started my home warranty so I have no complaints. They were nice while I was signing up. The true test will come when I try to use my home warranty. I have had two other home warranty companies that were not very honest. Hoping for the best.

The staff member was very helpful when discussing our options for our AC unit, but I feel that an AC outage in the middle of summer in Texas should warrant a claim pick up sooner than 48 hours. She was very nice but not able to give us a specific time Frame of when someone could come out.

Everyone that I talked to was so nice and very helpful. They had my claim in very fast and very nicely. They even answered my phone call at 1 am. They keep me updated on my case very quickly. I would high recommend Select Home Warranty to anyone when wants it. I look forward to contacting them again.

Bruce was very knowledgeable, answered all my questions and explained everything clearly. After doing research for home warranty programs I found that your Home Warranty program is rated highly, the rates are great and the 5 year program further reduced my yearly cost, provides additional discounts, and adds an additional year while maintaining the rate for renewal and service calls. This is why I made the decision to go with you.

Company communication is very confusing and slow. Upon filing a claim, I received an email saying I would be contacted within 24 hours. Four days later I receive another email saying I've been approved for a modest cash reimbursement to repair or fix the item, and to please contact my assigned technician to do so. However I have no assigned technician. Upon calling customer service, they told me I would not be assigned a technician at all due to the decision for the small reimbursement and I need to manage the repair myself. I could have called a repair person 4 days earlier had I known this information sooner. Their email communication is very inaccurate and confusing.

Called at 7am and was helped immediately to get a claim started and to find a technician for a broken central AC unit. It's been a string of hot days so we appreciated the quick response. Friendly customer service. Received confirmation email almost immediately that my claim was being processed. Good peace of mind knowing it was being worked on.

Air Conditioner repair. Called in my claim by telephone, representative was very helpful and efficient in finding my policy which I could not find. After the representative located my policy, they put in a claim so we could schedule a repair. They also sent an email right away confirming my claim. Overall service was fast and friendly. I would recommend the service to a friend or coworker.

There was a very rapid response to my inquiry on the Web by one of the representatives. He was very knowledgeable on the plans and reviewed the options so I could determine the one that would best meet my needs. Very impressed with the service and made my decision easier. Select was competitive with other companies and had the highest rating, which also helped me with my decision.

After contacting Select Home Warranty they routed the call to a service technician who promptly responded and set up the service call. A few days later, I was advised by the warranty company that the cost to repair my dishwasher exceeded the current value of the unit so I was approved for a cash reimbursement. I don't know if that's true or not because I was not made aware of how they determined the current value of the unit or what the current value even was but I accepted their determination considering the unit was about 5 years old. The payout seems fair and they did respond in a timely manner. I would say I am satisfied with this experience and the outcome.

Overall very easy process from start to finish! Got my quote online which only took a minute. I selected my plan and upon payment online they call to verify. It didn't take long to sign up once they called. They offer several discount options and it is way cheaper than my prior home warranty. Happy customer so far.

This time I had good, fast, smart service but the last time I called it was the complete opposite and not was I offered an option to review. The customer service rep was very knowledgeable and was able to quickly assess my issue. She then outlined the whole process and answered all my queries in a polite and Curt manner.

The home warranty claim process was explained and expedited by the representative on the phone. The process was efficient and professional and courteous. I was given appropriate options and information regarding my policy and the resolution that was available was appropriate. Thank you to Select Warranty for your care and

Received an awesome deal for seniors which prevents my premium from going up year after year. I also received coverage for my roof which I had never had before. When buying a home the roof is one of the most costly items out of your pocket. Greg was such a kind and informative representative.

I called to have a plumber come out. The Representative was very professional and polite. They took the time out to explain how it work to file a claim and step by step. By me being a Senior Citizen I felt relieved. I'm glad to be a customer of Select Home Warranty.

My last call was a good experience. I have an issue with my refrigerator. The agent took the necessary information and is now searching for a technician. She was polite and helpful. My claim is not complete at the moment. Just filed it yesterday. Hopefully the resolution of my issue is as smooth and helpful. One recommendation, send an email or give a phone call if more information is needed to submit the claim. I called to find out the status and was told more information was needed to process my claim.

I had to file a claim this morning and the lady I spoke to was nice and efficient! We have no AC and I’m a single mom with twins. This is why I got this warranty!! Thank you! She is even going to try and find a service provider to come today which is Sunday!

I was disappointed to hear that my a/c won't get checked for a leak. I was check for this problem last year and now you tell me you all don't check condensers. The problem inside. Not outside. Only thing I know I never said it was leaking outside so how did condenser come up to be the problem.

Professionally, he did not bad mouth any competitors, he simply said "You need to give us a try.. You will not be disappointed." Works for us. Rick & Wendy

The customer service representative was courteous, attentive and efficient. I received the e-mail confirmation from SHW quickly. At this point, I will have to wait and see how the remainder of the claim turns out. Electrical company will need to contact me, then we'll arrange for a date & time for the repair(s).

Placed a claim on July 10 for central air issue. Agent I spoke to was pleasant. Gathered all the information and provided me with an email with the claim number. Was advised it would take 24 to 48 hours to receive an email from the technician. Hope to hear from someone soon. Otherwise current process I was pleased with.

Jake ** was very helpful to me. He patiently listened to me as I explained my problems with American Home Shield. He did his best to find and apply every discount possible and I am very happy with the policy coverage and the annual premium which is hundreds less than AHS.

I was looking to replace my home warranty company when I received a brochure from Select HOME WARRANTY. Intrigued, I gave them a call and talked to a gentleman named Ray. We spoke for about 15-20 minutes and we ended up doing business. From my perspective, Ray was very professional and I ended up with many more covered items, a lower service call fee and a monthly payment only $4.32 higher than my previous warranty company. I thought it was a win/win for both Select and myself.

Customer service attempted to resolve my service request. Provided feedback. Arrangements have been made and now I am pending technician to come to my home and complete repair. Pending technician now. Received notification that company is still awaiting confirmation and now awaiting technician to be assigned my case. System is not allowing feedback ~ notice given additional information required; however, even after adding information system still holding up feedback.

Haven't used it yet, but the setup was easy and pleasant. The agent who called offered me a good deal on an extended plan and I took it. Got an extra year free and locked in a price for life! There is no reason not to do this right now.

Signed up. Rep explained everything to us. We seemed to get the coverages we were looking for at the money we wanted to spend. We want to protect our home without having to spend a lot of money being my husband and I are retired and he being a veteran.

As a new client and first time call in for service, it went very well. The rep was courteous and thorough. Despite phone wait time being longer than the 2 minutes, I was given the option for a call back. I was disappointed to know about a 24-48 hour call (email) back w/ technician repair info is required before even scheduling an appointment. It is a good thing the hot water heater or AC unit is not in need of repair!

Water heater leaking, making noise and also when washing and running bath water the clothes are slightly orange as well as the bath water. Was told because there was a leak you guys couldn't come out there for I told you guy to cancel my policy. Upon saying that you guys were willing to send someone one out to at least look at the other problems that I called about.

Very Happy, the rep call dropped & he did everything to make sure he got me back, went above & beyond his duties. Would definitely recommend my friend to check out their product. Best customer service. Happy with the experience.

Thank you the technician was pleasant and professional. I was disappointed they said knobs were not covered, so they couldn’t repair it. I’ll follow up and call Select Home Warranty. I believe they will work with me. As of yet I don’t have a repair completed, therefore at this time I cannot comment on my experience.

Filled Claim #** for AC unit on 7-02-2020 and was told to wait 24-48 hours for a technician to call (never happened). Called back on 07-04-2020 and they gave me the number to call to reach technician and the mailbox was full and he NEVER answered the phone. I scheduled an appointment on the website for AM 07-05-20. They never showed. I called Select Home Warranty back and was told to call my own technician and have him call them before fixing anything for approval. This was now 3 days later (NO air Summer heat).

I was looking at home warranty services this evening. I wasn't planning on buying right away. I just wanted to review the services first. But, after conversing with Select Home Warranty they had the best deal in town, so I signed up with them and got two more months added to my contract. I am pleased with my purchase. Kudos to Select Home Warranty.

I found the warranty coverage to be comprehensive and the agent well in explaining the extra years for the lower annual price. I've not had a home warranty in 15 years so I am hopeful that this one will live up to its name and reputation when we may be in need of warranty service. Most of our systems are in good condition as far as we know but that's part of the point - we only know what we know from use or observation.

The representative I spoke to by the name of Alex was very thorough with the information of my new home warranty. He made sure I understood everything as well as making sure I got the best and most affordable package for my price range and needs! I received clear information about what my warranty will cover and it does surpass the competition.

Nice and answered all my questions. He spoke clearly so I could understand him due to being hard of hearing. Thank you for not putting me on hold forever. Thanks. Charlene **. Hope the technician can be here in a few days. Not use to having a dishwasher. Thanks again.

Mark was very helpful and informative about all questions I had. He explained the coverage well. I never would of thought that there were so many options. He told me about the promotions being offered. He helped us pick a plan that would be in our best interest. I hope we have made a good choice.

I called because my roof is leaking. The rep was friendly, asked all pertinent questions regarding my issue and submitted the claim quickly. This was my first time calling. I hope to receive quality service from the technician who comes out to repair my issue. Thank you for great customer service.

Placed order on 7/8. 123 Appliance assigned by SHW. 123 contacted me on 7/8, scheduled and came out 7/9. Diagnosed the need for Select approval to order part. Very pleased with 123 Appliance timeliness, professionalism, etc. I am hoping the Select will make a quick decision, advise my family and 123 Appliance so that we can move forward quickly. Dirty clothes pile up fast in A FAMILY OF 4.

I was given clear options of each plan and it was an easy and smooth process. It was offered 3 different planes. Josh ** salesman was very friendly and useful. He helped me to choose plan that suites mostly to my needs. The insurance rate seems and service call cost seems be better than the other comparable plans.

After studying and researching several home warranty companies online, I decided on Select Home Warranty as my choice. I was extremely impressed with the courtesy. The pricing was the best I could find. The coverage for the price beats all other suppliers. I would highly recommend SHW for your home warranty.

We have had a great experience so far with Select Home Warranty. Our agent Matt ** was able to get us a great rate and have a special contract drawn up for us to cover a system that they don't typically cover. He really went above and beyond our expectations to help us get the coverage and rate that we needed. Thank you so much. I hope if we ever have to put in a claim it goes just as smooth. Will do future reviews if we ever need to file a claim to let consumers know how the claim process goes as well.

Josh ** handled himself well and I'm satisfied with the deal. I was surprised when the follow up call came in from my own area code instead of N.J. where the company is located. Pretty slick. I wouldn't have answered the call otherwise but Josh set my mind at ease, even if he did speak with a N.J. accent.

Very happy with the representative that helped me, he was nice and professional at the same time. He renewed my policy in no time at all and with no problems at all. It was an easy and painless process and was very fast to complete the information needed. Thank you for your help!

Best value and easy and convenient to shop and purchase. Extra free months. That was amazing deal, I was shopping several companies because my current home warranty expires and premium increased significantly. I finally found Select Home Warranty. I chose select home warranty because It has best price and customer review. I am fully satisfied with this company. Thank you so much.

Your phone sales and service team is super - very fast, thorough and efficient. I liked that they called a few times to ensure all was set correctly. The wait time was not long and there was an offer for a call back as well. It is great when the reps are fast speakers and listen which is sometimes rare. These guys and gals did both!

Gentlemen was quick to respond to my online inquiry. Was very polite and informed. The only slight issue I had was that there seemed to be a slight lag in response as I asked questions. Maybe it was a lag in the system. It just made me feel at times as if I had to ask "Are you there?" Other than that, it was a good experience.

Have had Select for a couple of months. Air conditioner stopped cooling my house, 2nd wk of July, temp mid 90s. Betw the heat & covid 19, HVAC companies were busy, backed up. Called SHW to file a claim to have my a/c fixed. Ended up going up to the 48 hrs & was then told to go ahead & see if I could find HVAC tech. They authorized 100$ to get the diagnosis, I found someone right away, followed SHW procedures for reimbursement, emailed the invoice to them & within 24 hrs received email that my claim has been approved for the cost of the repair, $133 & change.

The representative was very helpful, and ready to answer any question and solve any problem that occurred. The representative was excited, full of energy. The representative explained every question being ask in detail. I was ask if I understood everything. The representative was fast and quick to trying to answer every question being ask.

I filed my claim online, after being transferred several times, and then an extended wait time. The online claim was quick and easy. I received confirmation that it was received, then a follow up email with the company and a request for three times that were convenient for me. I thought this was great, however, I haven't heard back from the company that was assigned. One of my times of availability has passed for today (Friday). Perhaps I will hear from someone by Monday morning, as I have requested two times on Monday. If all goes well, my star rating may be higher.

Plumbing. First claim made yesterday and I received an email that the service provider is being reached. I was signed up by a lovely guy named Richard **. He explained all the coverages and helped me choose a plan! I look forward to a great experience as I am brand new with Select Home!

Great experience! I spoke with Allen ** to get additional information before I committed. He was extremely knowledgeable and very pleasant to deal with, as opposed to others who told me I had to sign-up right now or I lose every discounted offer. Allen took his time and was able to find multiple discounts to reduce the cost. I also inquired about purchasing a warranty for my daughter. He patiently went through that process as well. I needed to speak with my daughter first, and he pleasantly told me to call him back with any other questions.

After receiving a renewal bill from my current home protection company, which had a very high increase from the previous year I went online and checked out other companies. Select Home Warranty had the highest rating. I filled out the form online and Richard Z. called. He explained with great ease the coverage and answered all my questions. I would not normally purchase something this quickly but I felt very secure since I could cancel if not satisfied. I am VERY satisfied in reading over the policy and look forward to a long relationship with SHW.

I had another warranty company that upon renewal period did not hold up what they stated and emailed me about military discounts even after renewal. The service person I spoke with was at Select Warranty was extremely polite, knew what they offered and even asked me about my military service without me inquiring (as usual).

Rep was very nice and issue was resolved quickly. Her voice was pleasant and wanted to make sure my problem received help. She took my info in a pleasant and professional manner. I was able to get help without too much of a wait time and was able to speak with a rep in a timely manner.

Zachary was great to work with, he was patient and informative, but not pushy. He explained all the options and coverage in detail. I was unhappy with my current provider and have so much confidence in my decision to use Select Home Warranty. I will definitely recommend to all of my family and friends.

Refrigerator was not cooling properly. The Technician arrived right on time and diagnosed the problem with the refrigerator. He was very knowledgeable and was able to explain the issue so that even I understood it. This was my first time filing a claim and it was a positive experience. I'm very pleased with the outcome and I would highly recommend this company.

The last customer service rep I spoke to did a very good job of explaining things and making sure that I received a copy of my contract. However, the multiple calls and emails I sent in the last 48 hours were quite the opposite. No one told me there was a 30 day waiting period, no one offered to send me the contract, so we were left to sit here for 48 hours from the time I filed the claim until the last representative explained things to me, sweating. The temperature in my house is 85ﾟ and we are an elderly couple with health problems. All it would have taken was for any one of the several contacts I made to tell me it wasn't covered because of the 30 day wait period, which I was not aware of since it is not on your website application and I had not received a contract. I called my A/C company this morning and they will be here within 8 hours of my call. So the 48 hours we were left dangling and sweating in this high heat and humidity is unforgivable. Cindy **

Was very pleased with customer service. Sam was knowledgeable and thorough. I would recommend this company to my friends and family. Insurance was competitive with other companies except I appreciated the offer to extend coverage over time and I felt so good about the coverage I added another property I owned.

Friendly service, loyalty pricing. Great coverage for the value of the policy. This type of coverage is one you don’t want to use, but when you look at the cost of replacing components on household equipment it gets pricey quickly. This product is a great peace of mind. The only time you don’t have enough insurance is when Murphy’s Law shows up, get coverage!

Select has made submitting a claim easy and fast. They have made things streamlined with the online claim submission form. Select Home Warranty is quick to resolve issues too. I submitted a claim for a Garbage disposal and received the replacement amount in a matter of an hour and was able to go and get my replacement. It was easy and I would recommend them anytime!

I wanted to do some comparison on home warranty companies and Select Home Warranty came up as one of the top companies to choose from. I had never heard of Select Home Warranty, but when I compared what I had coverage on and the amount I was paying the value that Select Home Warranty was charging was great compared to other companies. The staff was very friendly and helpful and I'm excited to get started with Select Home Warranty!

I'd like to thank Brian for taking care of me once again. He has helped me save so much money and time. Yesterday he actually had to email my policy for me AGAIN and advise me of how to cancel a previous policy. Now I am all set for six years of uninterrupted service at a very reasonable price!

The dryer no longer functions in normal operation. The scheduler was very helpful in obtaining my information and scheduling a repair business to correct my problem. My hope is a reliable business technician will arrive in a reasonable amount of time to repair or replace my unit. I can not continue further until the technician arrives and completes the repair process.

I call claim department & they help me about the problem had with Microwave. She said I will receive email from warranty department because it was old. I received email from them. Will send some money to replace new one. I will when I have check from you. I am happy about the process & quick response. I will recommend other about home warranty.

When I purchased this warranty I was promised fast help, fast repairs and good service. This company offers NONE of that. In the 8 months I paid premiums I had two things fail, a small portion of my roof and my washing machine. In BOTH claims they NEVER found a contractor, never sent anyone to repair anything. I had to find my own contractors and then once I got bids, I was denied on actually repairing anything. I finally lowered the cost on one bill for the washer just to receive minimal help (under $100) and that was back in May, it's July now and they haven't paid. My roof will not be repaired by them and I will receive no help though it states in the contract that if my roof fails over the winter, it's covered. This is a HORRIBLE company, do not do business with them.

This time the process did not take longer and turn out quicker. Call was answered in timely manner. Email was responded faster than usual time. Hopefully the last step will also be done in timely manner. Overall this claim went smoothly this time. Waiting for last step and hopefully it should be done soon.

My Air Conditioner unit stopped working on July 4th. This is the first claim I had to file with Select Home Warranty and I couldn't track down my Account number. No problem at all! They looked up my address and got the claim filed quickly. A repair contractor reached out to later that day. My only issue is that they confirmed my phone number and the repair service has continued to contact my spouse instead, but if that's the only issue, I will gladly take it! Currently awaiting the repair person's arrival but no complaints at this point!

They are quick and had all my information. Called Saturday and Monday they are coming out to fix dryer. I definitely recommend this company for warranty. They place my claim and got an email from the company that will fix my dryer in 10.. You can't go wrong with this company.

I filled out a survey on the website and the representative, Moe, called right away and left a message as well as emailed. He was very courteous and knowledgeable in providing the various plans and discounts available, not only what was advertised in the website but also the multiyear discounts. He was able to answer my questions and complete the transaction in an efficient manner.

I called for service because our washer will not run. The water loads in the washer but when you turn it on to run, the washer will not run. This is the first this has happened to our washer, although it is not the newest modest out there with all the fancy buttons. It is made by Maytag that is known to last for a long time.

I entered my claim online and received a prompt response via email then text advising me of available options. It’s the weekend so I understand having to wait for confirmation until Monday. It’s also the 4th of July weekend so I’m pleased to this point and expecting an excellent outcome this coming week for my electrical issues.

I have spoken to a representative and he was nice and helpful. I will be adding more reviews as I utilize this service more and gain more exposure to their service. Asking for review early in the service is not fair to the consumers or others. Actual reviews should be given to customer after each service call or at least first two service calls. That way we will know for sure how good the company is and also readers will believe on the review as well. I am being honest and upfront about this review as I just signed up.

Phone reps are very friendly and try to really help. The price is good and so is the trip fee, it just takes a little too long to get a contractor out. Last November our heater went out and it was freezing weather. It took almost 2 weeks to get it fixed. They really need to improve on this. Then they would be better.

Great service. Was willing to help more. I just wish the extra months off could be used for the monthly plan as well...because when you're a single woman and trying to get by it’s hard to pay in full for the yearly amount that they calculate. But the rep was very informative and helped me with what he could...

This is the first time using Select Home Warranty. I had a problem with my account as the credit card on file was lost and replaced with another card so My monthly charge did not go through and I was unable to get service. The billing department was able to resolve this problem on the phone quickly and efficiently and the request for service was made. Unfortunately there appears to be no way to maintain my account online. There does not seem to be an ability to 'log in' to my account and correct errors or make changes. In today's world this is most inefficient.

The agent on phone was quite helpful. She explained how the process works on your end and the timeline for my claim to process. However, I suggest you to mention “business hours” when you guys say 24-48hrs for processing the claim when you email me after posting the claim. There was nowhere, in email or my policy document, was it written as business hours, which extends the wait time by days. However, the agent cleared it up and was helpful.

So far so good. I will love continue service and yes I would recommend your service to whoever needs it and let them know that this would be a great way to go. Things go wrong in homes and when you own them lots can go wrong and you as a owner will have to pay thousands of dollars but with your program we all can feel secure and knowing that you guys got my back and that makes all the difference.

I am happy with the service I received on my dishwasher repair. I am waiting for the part to come in. The technician was friendly and knowledgeable. I am glad I purchased my home Warranty package. It’s a comfort to know that I am covered for small and large repairs!

I was very well pleased with my phone call to Select Home Warranty. It is my very first claim and first time with this company. I was treated courteously and respectfully by the young lady that answered my phone call. I am definitely happy that I chose them as my Home Warranty.

I don’t remember the name of who I spoke with but it was a male agent. He was professional, knowledgeable and courteous. All of my questions were answered and I am awaiting the technician to come to diagnose my dishwasher problem. Thank you Select Home Warranty! I will recommend you to my family and friends.

It was very satisfying since the representative heard me very patiently and answered every query to my satisfaction. The representative was very polite. The two most important features which I liked was that there is absolutely no out of pocket expense for parts and labor except for the service call fee. In addition, the service call is guaranteed to be addressed the same day of your complaint. A specialist will be deputed to your home the same day.

The water heater stopped working completely, made the call and report the issue, the next day I had a technician over who diagnosed the problem and I received the approval for a new water heater to purchase. I was paid the value of the water heater $350.00. I purchase a new one for $569.00 at Lowe's.

Having technical difficulties with my AC unit, as soon as I call home warranty, they were very professional and kind with everything I needed help with. I plan on being with this service for a very, very long time, I do recommend them to my family and friends, I really appreciate them having patient with me, about getting my air conditioner fixed properly.

Happy with their handling of my AC Unit repair. Representatives were friendly and very helpful. Each time I called they were up on my claim and gave me much needed updates. I received helpful timely updates along the way sent to my e-mail. I am satisfied with the timely updates and service I received.

I called Select Home Warranty and they were extremely helpful and professional. I did not even have to wait at all on line. Everything was explained and sorted in a few minutes. I was impressed. I got a confirmation email straight away and feel the repair will be handled to my satisfaction.

I have been with Select Home Warranty for over a year and they have resolved each claim in a timely and professional manner. We have not had to call back the technician, or resubmit a claim for a redo in both situations. We were concerned that living in a smaller town might be an issue in finding qualified technicians but SHW was able to satisfactorily resolve the claims.

Our AC stopped working and I called Select Home Warranty that we purchased last August when bought home. I submitted new claim online on a Sunday and within 1 hour I was contacted. Very helpful. Solved AC problem. I will continue with Select Home Warranty. Submitting a new claim was easy. Response return time efficient.

We were looking for a quality and affordable home warranty plan. Representative Alex was very helpful and provided with different options that suit our needs with a low service fee. With the 4th of July sale, we received free roof leak coverage too. We signed up for a multi-year plan. We will definitely recommend it to our friends.

I was comparing different warranty coverages and prices. Select Home Warranty called me right away and I was happy that they did. The agent gave me some great discounts. So I was able to sign up and get two free months. And I'm very happy with the amount of items that are covered. I do recommend this to anyone out there wanting a great Warranty company.

I called to join. The representative was very nice and offered me all sorts of deals so as to be great and cost effective. Loved the fact that so many appliances and systems for such reasonable price as well as free roof leak coverage. As a landlord with a rental this is a peace of mind guarantee.

Got my claim approved and refrigerator fixed so I'm happy. At first the company they recommended wasn't answering so they allowed me to pick a technician and Adam's Refrigerator Repair was great and had the parts with him to repair on the spot! They should allow us to use our own technicians more often, it really expedited the process.

I was very pleased with Sol A.B, he answered my questions and was very polite. I was concerned about one issue. It was the "Car Salesman" tactic. I asked about a discount and he said, "Let me check with my boss." Then came back and said, "Yes I can give you a discount," then after I had given him my payment, He announced that I could save so much more if I signed up for the extended period and have a savings of greater $$$. Why did he not lead with these savings? Giving me that option first? Just a suggestion from a concerned consumer. I am looking forward to trying out your services!