Select Home Warranty Reviews

I had spent my entire morning calling several home warranty companies looking to switch to a new carrier due to unfavorable service from our previous company.. With Select, the process was very easy to start. I was able to have all my questions answered and was told about additional services I hadn't been aware of before. I encountered many friendly representatives who were all very informative. Response time was terrific and they offered unbeatable prices.

My request was handled promptly and professionally. I was given the order number and an explanation of how the claim would be handled. I have already received an e-mail confirmation of the claim with additional instructions for how it will be handled. I was very pleased with the interaction with the individual who handled my claim.

While the lady I spoke with was exceptionally knowledgeable and polite, I cannot recommend Select Home Warranty as they don't have enough technicians to call. The Warranty company put the onus on me to call a repairman and two companies refused to work with a warranty company as it takes too much phone back and forth to get a repair approved. They said the companies do not pay them enough to make it worth their time and effort to sign up with the warranty company.

After shopping for a new home warranty company online, I received a call from Select Home warranty within minutes of looking at their plans. I spoke with the rep and he was knowledgeable about the plans and informed me that once I decided to purchase a plan with them, my rates would be locked in for life. The coverage seems good, very comparable to the company I had. He gave me options for lowering my costs and my welcome email and contract was sent within minutes of hanging up with him. I can't review their service yet because there is a 30 day waiting period and I haven't had any claims yet.

When we called the agent was helpful in trying to get a technician out to our house. Because all of your techs were swamped because of the heat, we had to go to an out of network company. They came and repaired the unit and we have received notification that we will be fully reimbursed.

Although most agents on the phone I have spoken with are polite and helpful, I have to share that I have experienced some apparent communication issues between Select and the vendors they dispatch. I had to make multiple calls to address a contractor claiming they had never received my information. That is frustrating. However, in that issue, my case was eventually resolved to my satisfaction.

Very responsive customer service that took the time to explain all the coverage and payment options available to me. They answered all my questions and pricing was very competitive. The coverage options available to me are top notch and I feel better knowing my home is covered. Overall, we had a great experience and will recommend to friends and family!

Customer service person I talked with was professional and helpful. He was clear and explained the process thoroughly. Looking forward to receiving email with further instructions and contact with the service tech. Person talked clearly and answered my questions promptly and completely. So far the process is progressing smoothly and efficiently.

Called to file a service claim on the ice dispenser for my refrigerator. First time I called, I got a claim number and then an email saying my service contract didn't cover dispensers. I got my copy of my contract out and called again and told the service rep what had happened. Service rep was very friendly and prompt in getting me a new claim number assigned and the situation corrected. Waiting now for email on who tech/repair company will be. Overall good experience so far.

A/C repairs. The person talked to me was very helpful. She had a good communication style, listening to the problems, and asking relevant questions to send the right person to resolve the issue. I appreciate the selection and training SELECT provides their staff. I will certainly recommend SELECT to my colleagues and friends.

I appreciate the value and customer service. The peace of mind in having a guaranteed solution for any problem that might occur with my home is a great feeling. We also are very pleased with the pricing of the plan that was offered. In addition, we appreciated the fact that an actual person contacted us to provide us with all the information that we needed to know.

Easy to deal with. Better prices than some of the competitors. For the price they sell at you would not get pool coverage from one of the competing warranty companies. If a lot of coverage is what you need then you should check out this company. There should be a lot of info online but I only dealt with a rep on the phone.

Tom ** helped me with this transaction. He was very patient, even though my phone kept cutting out. Tom made a difficult process easy. Also, I researched this company online before making this purchase. They worked best for my needs-more economical, high ratings, good discounts, and specials that helped to put this within my budget.

Everything with Select Home Warranty has been great. We love the great customer service that we have received. We found Select Home Warranty to have the best value around. We would recommend them to anyone looking to get the best home warranty around. We love the ability to submit a claim online.

Select Home Warranty is the worst Home Warranty Company we've ever used. They lure in Consumers with a low monthly and low deductible but that were the good benefits of their home warranty ends. They sent a repair guy to fix our clothes dryer and it stay fixed 1 week. We keep trying to get them back out to fix it over 12 more times but no one ever came back out to fix the dryer, their repairmen don't keep their word. To make thing worst, after 4 months of waiting for our dryer to be fixed and countless broken promise from Select Home Warranty we finally had to call to cancel the plan and we were hung up on twice by a Rep who obviously didn't like the fact that we had finally had enough and would not tolerate their lack luster service any more.

I did shop around with different home warranty companies. Select Home Warranty gave me a better price with expanded coverage. Very helpful explaining the company and their process. I had past coverage in the past, but I have been renting the past couple of years. If I have a repair on central air/heat unit, appliances, etc... I know I covered to get it fixed with minimum cost. Peace of mind.

We had nice experience, everyone was polite, and helpful. We are hopeful that we will have same experience, throughout the terms of contract. The terms of the contract are good, and very competitive, and included assurance of good support and service, over the phone. This was a big plus point for us. The contract is very comprehensive, and customers will like it, for sure. It is very competitive as well. We would like to thank you again.

Sean, the sales representative, was super friendly and informative. I had spent just a short time on the Select website checking out the plans and comparing with American Home Shield and Cinch. Sean made it easy for me to see how Select would serve my needs at a fair price.

I filed a claim for my washing machine, it is not draining the water, I push the buttons to turn it on, it clicks on and immediately clicks back off. The water will not drain and the machine will not run. I called Select Home Warranty and the technician that I talked to his name was Mike. He did a great job of going over everything to file a claim. He sent me an email with everything we talked about and said I will receive another with the information of who I am to contract about getting the machine fixed. Select Home Warranty is very prompt, they're courteous. I would definitely recommend them again and I have recommended them many people.

The customer service people are always very friendly and helpful. After 48 hours, Select Home Warranty did not have a tech available in our area to fix our plumbing problem, however, they are allowing us to use our own plumber. I will definitely recommend Select Home Warranty to my friends.

Super easy to get set up, only took about 5 minutes and I got a call right away. After filling out the form online, I received a call in about two minutes. The guy offered me a discount for paying for the entire year and a couple months' free. Loved the extra discount and how easy it was to get started.

My water well stopped pumping water on yesterday. I scheduled a service call with a company that never showed or called to cancel. I was so frustrated on how to handle the issue. I called Select Warranty to file a claim, but I didn't know how to begin the process. The representative verified my plan, explained the process, and recorded my complaint. Select Home Warranty is going to find a local technicians and email me a list. As soon as we hung up, I received an email confirming just what the representative said. It's such a relief to have someone take care of the leg work for you.

The rep did a great job and offered me a amazing 6 year deal I had to take. Also with my wife being a 1st responder I got even a better deal. I highly recommend this place for your home warranty needs and I got one year free too. Thank you so much.

Customer service rep, John, was polite and helpful. He took my information and said I would get an email soon for a technician to come out and check my refrigerator. The freezer is not freezing and the refrigerator has stopped cooling. I hope this experience turns out well. My policy is expiring very soon and it will depend on this whether or not I renew the contract.

Richard ** was great in helping me decide Select Home Warranty was the best option for me. I have peace of mind that there are plenty of contractors in the area that provide same day service and that my prior experiences with an AC unit that malfunctioned would have been covered under this warranty. Highly recommend.

SHW provided a technician quickly. The technician was very knowledgeable and polite. We could not resolve the issue because the AC starting working and did not throw a code but SHW has a record of what happened and if we have further problems we feel confident that it will be resolved quickly.

I want to Thank Shawn ** for his help and support today! I look forward to working with Select Home Warranty when our home needs TLC. He was able to answer my questions, provide multiple ways for my husband and I save money. He also helped me understand the benefits of SHW program. I also liked knowing I can use my own contractors to resolve issues in my home.

I am a new customer and very hopeful that SHW will be a positive experience. Always needing help with household things and having experienced pros is a plus! I am sure their expertise will help keep everything in my home in good repair without having unexpected expense. Being inexperienced at mechanical issues myself, having the added knowledge of professional repair people ready to work in my home without having the worry of the price of repairs will give great peace of mind.

I called SHW at approximately 3 PM in the afternoon and by 1030 the next morning I had a repair technician here he diagnosed the problem and it was able to repair it immediately and I now have a nice comfortable air-conditioned home. Great service and I would highly recommend Select Home Warranty to my friends.

I had called up looking to find a warranty that would protect the appliances in my home that was affordable and reliable. I believe I found it in this protection plan that Select Home Warranty has offered me. The employee was very kind and helpful. Thank you for providing me with a warranty protection plan.

After I had an emergency problem with my sewage system, I called for a plumber company and they fixed it and billed me for 225$! I sent the bill to Select Home Warranty and they reimbursed the bill in a reasonable amount of 150$. It was easy and quick. Only a phone call and an email. Thank you select home.

The ideal situation is to never use a home warranty company to have to make a claim. So far, so good in my case, as I have yet to need to enter a service request claim. My dealings w/ Select Home Warranty thus far have been quite good and I am pleased with the level of service I have received.

My rep was kind, knowledgeable and friendly. Steven was also able to upsell the product for a full 31/2 years without any pressure do to the value. I believe Steven is an asset to Select Home warranty. Yes I will be glad to recommend a friend based on his performance. Thank you Steven.

I was dissatisfied with a SHW provider and, after informing the SHW representative about it, he gave me a couple of choices and filed a new order soon after my decision. He was very professional, courteous and informative. I received an email within 24 hours letting me know they were working on finding a new provider to work on my garage door.

My agent, Fred was very helpful to me explaining the terms and value of the Home Warranty. He also helped me find the best plan that would meet my budget. I am glad that my home will be covered if something in my home breaks. Peace of mind! I am very satisfied with the level of customer service.

Hello support team, customer support and response is good but requested an emergency service request on 21st July. Till now the technician not yet showed up and not even scheduled. I am worried if really some other emergency comes up in the future then what is my situation? I am trying to respond mail but no response.

The representative that I spoke with this morning was very helpful and knowledgeable in assisting me in finding the model/serial number on the washer that I needed to make a claim for, it was early, and she was “kind and patient.” Truly professional. She explained the process that would follow regarding an email, and my need to follow up, the service fee... etc. A great interaction with a phone representative.

I had an emergency were a pipe bursted and had to call a plumber that day. Filing a claim the following day with Select Home was effortless - they answered the phone, and gave me very simple instructions how to file the claim. It was approved the following week without much fuss or undue burden on me.

I love the way they gave me options on the plans they have! Very helpful with what I needed and wanted! I was very pleased and satisfied with the results! It saved me a lot of money and I'm very happy with the way things went! I would recommend friends and family to join this company! They are awesome!

SHW helped me cover the cost of fixing my bathroom sink, the customer service (claim dept) were professional, understood my situation and they helped pay for the repair. I am very happy with SHW and I recommend them to anyone, homeowners, landlords, renters.

The Representative was very thorough and helpful. He explained all the options, answered all my questions while exercising great patience. I recommend Select Home Warranty because they have more to offer and competitive rates. Their plans are flexible and offer complete coverages so the customer can choose what’s best for their needs.

My customer service representative was totally amazing. He explained things to me. Especially in how to save some money!! I received 2 months free and saved money in doing so. So my contract Will paid off sooner. I can’t wait to see how this all works out for the company, the service company, the service and for me!!

Representative was courteous, helpful and knowledgeable of the product. Took time to answer all my questions and made suggestions to benefit and fit my needs. Gave me the names of plumbing companies they use and told me they would use any licensed contractor I had used in the past and was happy with. I will do business again with Select Home Warranty.

I called to put in a claim for my pool pump that needed repair and the assistance I received was very helpful and courteous. The repairman that came for the pool was also very courteous and explained what the issue was and the repair that needed to be made. This is my first claim and I'm very satisfied with SHW and the service provided.

It was a quick response! Having the SHW policy gives me peace of mind, not to worry about any expensive repairs that might come up. Whatever is covered by the policy, I don't have to worry about it. It is a great service and value for money! Exclusions, which are clearly listed on the policy, are what I sometimes worry about. Wish they could cover those as well at an additional expense!

I have put 2 claims and they always take care of my claim. If I get my own plumber they reimburse me with no problem. Sometimes taking care of the problem takes time. Like in a water leak it's hard to wait 2 to 3 days but I call my own plumber and it gets taken care of. Good warranty.

George ** was very patient, helpful, and professional in answering all of my inquiries to ensure that I had the policy that I needed to protect my property. I would definitely recommend the services at this time based on his customer service. His willingness to provide my quote in writing (versus just verbal) provide a level of comfort that I did obtain with other companies that I called prior to Select Home Warranty. Good Job!

Abraham was very professional, patient and helpful. I had many questions which he was prepared to answer. He was able to explain the product/policy in detail and help me understand why Select Home Warranty was a better choice over the competitor. He is the reason I chose to sign on with Select Home Warranty instead of the competitor that I have been using. Thank you Abraham!

I recently received a quote from Select Home Warranty and was shopping other options. The sales team contacted me directly and after listening to my requests was able to beat every other quote! They went a step further to tell me about additional savings that were available by locking in rates.

It was very easy and helpful with every aspect of my purchase. They even helped me with a lower price after I thought I was getting the best deal. When trying to find coverage in my area of HI. Select had the best coverage and made me feel comfortable with my purchase. Thank you select home warranty and looking forward to many many more years of happy business.

I spoke with Jonathan and he was informative and helpful. He explained how the coverage worked. He was very pleasant on the phone. I feel confident that if we do have a problem that it will be handled professionally and in a quick manner. And I also like that we can have our own maintenance person correct the problem..

The associate I worked with was knowledgeable and helpful. He explained all of the plan options and discussed my needs to help me choose the best plan for my current needs. I felt having all new kitchen appliances left me in a unique situation with home warranties. We were able to discuss this and find the plan that best suited my needs at an affordable rate. I did not feel this to be a pushy, high pressure sales tactic and felt comfortable with the associate. I would recommend to others.

Select Home Warranty has been good so far - I have issued 1 claim and they are working to dispatch a service person. I reported on Monday morning and am hoping to have a repairperson this afternoon. There were some questions which I called, provided my claim number and now think things are on track.

Renewal Rate increased by over $100 a year so I was forced to let my policy ending on 07/15/2020 to lapse to get the better rate now with no claims during the last cycle it wasn't worth me paying more. Now, the new policy isn't effective for 30 days and I will have to be in limbo if anything happens. It just seems like return customers should get better deals because we are the loyal ones.

So far so good, but I can’t say for sure until a tech comes out etc. The phone call was easy and productive. I’m hoping I will have some flexibility in scheduling when a tech comes out. Time will tell, and hopefully I can come back and add to this review if needed.

It was very easy to renew my policy with Select Warranty. I had their warranty for nearly 2.5 yrs prior to renewing for 6 yrs. I never had to get anything done in the prior years so I can’t talk about that. Their plans and prices and free months added to policy made me come back to them again.

Excellent value on a three year contract. Great customer service so far. They provided me additional coverage with a greater discount for being Military. Based on the internet information this company is #2 on the best 5 home warranties. Will follow up on future performance and rate. They also gave me the lowest service fee I have seen lately ($60.00). My yearly cost is also locked in for the next 3 years and the added roof leak protection.

I've had a contractor that has not responded to my calls pertaining to my insurance. I called Select Home Warranty and they were very helpful in taking care of the situation. Only being with Select Home Warranty for only a couple of months. I was very impressed with their quick response.

Air Conditioner Help. The representative that took my call were very knowledgeable on the process and what I should expect next. I was ask product information, when the problem and what the details of the issue were. Started I look forward to having the service tech come out and see how that part of the service works. Hopefully it goes as smooth as the first part.

Home AC not working. I called at 8 pm on July 21st, 2020. Customer service rep Hazel was kind to take my call and enter it in to the system. I received an email confirming my claim right away. I received the following email on July 23rd stating dispatch team is working to find technician.

The call to have someone come to check on a plumbing issue was easy and quick. The contractor was dispatched and came the same day. We are still waiting on the services to be rendered but the initial response was very quick. Will update the review after the services are rendered. Thank you.

I called to submit a claim and the process was very, very easy. Only took about 10 minutes and the associate was very kind. He walked me through all the info needed and made sure he fully understood my issue. I would highly recommend this company to anyone needing a home warranty.

Purchase protection for all my appliances for the next 3 years. I was convinced that a 3 year plan would be beneficial since my appliances were replaced over the past years at different times. Like to have one point of contact if a need any repairs. This company provides more features compared to their competitors.

So far so good! Daniel in the sales department was very helpful and kind. He was able to answer all of my questions and was very patient with me. I'm looking forward to great long-term experience with Select Home Warranty. If their claims department is as good as their sales department, sign me up for another year! Thank you.

To be the best you have to do your best. This is Select Home Warranty. And when you call them you will get fast answer and the approval get 24 to 48 business day. They have system and the search for contractors but sometimes the contractor they did not do the job so you have to inform them to help.

I needed to get my account number so I could make a claim. The young man I dealt with was knowledgeable and professional. I would highly recommend him because of The way he responded to my questions. I have never called before this call, but felt that all my questions were answered.

We were handled professionally and was quite pleased with the clarity of the rep, Chase. He answered all our questions fully. We hope that we do not need to use this service for any claims but feel if we do it will be handled quite efficiently. I would like to receive a hard copy in snail mail.

I called in after 10 months claims free. Had a simple and pleasant experience filing a claim for one of the rooms in my house not getting A/C flow. The representative was courteous and very thorough in making sure he clearly understood my issue. The price is reasonable for the year in addition to the service call fee. Thank you.

Initial call to start was fairly painless. The guy I spoke with was very helpful and quick. He was very thorough to make sure he had the information that was needed to enable the correct contractor was located. This is my first claim, not about value/coverage as of yet. But if it is anything like the initial call, it should be fine.

I was looking for home insurance on the website, but sales rep's call came in and explained in detail, so I could easily sign a contract. I am contracted for the first time for the first year, and if I am satisfied, I am planning an additional contract for more than 3 years.

Right after moving into our home, the washing machine that came with the house quit working. We were worried that perhaps we would have trouble with our claim since it happened so quickly. However, SHW sent out a repair person and the problem was fixed. I gave four stars because it took too long after the initial visit for things to proceed. However, we are happy that our washer is working well now.

Moe **, gathering sales rep that helped me through this whole process, was very helpful and patient. I was undecided and doubtful, but he patiently answered my questions about why I should pick Select over other home warranty competitor. Overall, I was very pleased with my decision and Moe really played a big part of it.

I called SHW regarding various plumbing issues. In speaking with the service rep (Mike), I found him to be courteous and well mannered in assisting me with my issues. He also repeated the issues at the end of the call prior to ending the call. This show attention to detail as well as a goal for proficiency and efficiency.

The customer service agent was very nice no wait time. My claim was dealt with promptly. She walked me through the steps and waiting if I had to look for information needed for my AC. I would recommend anyone to Select Home Warranty. The best was that she was polite and very professional. She stated to me that if I have any questions about the claim to call back at any time.

To be honest, I have not been happy with this company. I have been with them almost 1 year now and they have denied all my claims. But now I have an order for repairing my dishwasher. My final review will depend on how that repair turns out.

I recently purchased a home warranty from Select Home Warranty because fixing problems around the house is not my strong suit. That's not what I do for a living! Now, for the last 15 years or so, I did do almost all of my own repairs. I managed to fumble through the issues with common sense, tenacity and plain old dumb luck. However, now that I've gotten older, smashing my fingers or hands hurts a lot. Getting cut, hurts a lot. Getting shocked and blown across the kitchen, that's right, hurts a lot. So by investing in a home warranty sounded like a good idea. In May of '20 I did just that. Then in July of '20 I saw that the plumbing was leaking near a closet.

I called in with high concerns about my Washer, frantic about anything in the home that couldn’t be washed and the representative assured me that everything would be okay so that alone helped me. It would help if it could be next day service if not same day service. And the customer wouldn’t have to work so hard to find a reliable service.

Lucas was very intelligent agent, he knew what he was doing, I really appreciate his service, I enjoyed talking to Lucas, he understands his job and explaining all the details, I would like to see all agents have his knowledge, thanks to your company, I just shop around and I found your company have the best service and price.

So far their customer service has been pretty good. They usually get back to me within a reasonable timeline and are generally helpful. I didn't pay for the plan since it came with my house but from what the other person paid it seems reasonable. My renewal is coming up soon so I'll see if it stays reasonable. Coverage seems to be a little lacking though since I had a few things that I thought would be covered but was not. That could just be my plan though. I would say if the plan is at a good value or it's included in your house go ahead and get it. Otherwise, it might be better to save up the money yourself.

I was called pretty quickly from Josh at Select regarding getting a quote. Was able to answer all my questions and was very patient on my answer. He was able to hold on while I discussed with my husband on making our decision with who we're choosing. Not pushy in selling and very professional. With what Select was offering and price plus how easy it was to talk to Josh we decided to go with Select. Thank you. I look forward to the same professionalism and service for the 6 years we selected.

Air Conditioning Unit. I am pleased so far with the way my claim has been handled. I called on Friday, June 17, 2020. A repairman was dispatched to come to the house on Monday June 20, 2020. Both the receptionist at Select and at RW Heating were exceptionally nice and professional. The repairman was friendly. Thank you so much for your expedience.

Select Home Warranty has pretty good customer service. Most of the time when I come into contact with one of the customer service representatives they are pretty helpful and try to be somewhat sympathetic to your concerns some of the times, others times not so much. Thank you for taking the time out to read my review! Hopefully this will help some people on making a decision on the home warranty the choose.

I saved a lot with a senior discount which was a good rate. To get the rate, I had to sign up for a six year plan and pay for the six years upfront. The application was done over the phone and was simple and straightforward. I would recommend this plan to other seniors who are able to make the upfront payment.

Washer repair. So far it was excellent customer service. A repair person was immediate within ten minutes. I received a response from a service provider am waiting for a time. I am responding with a timeline convenient to me. I am waiting for a call back when I give them a time. I feel they are efficient and get me a service provider quickly.

The sales representative was very knowledgeable and helpful. He helped me weigh my options and provided me with great deals. The website is easy to use and informative. Thank you Select. Great Experience! Thanks for listening!

Good response time, excellent customer service. Happy with my membership. I have had this service for some years now, and this was my first time using it. I must say I’m impressed with the overall outcome knowing that my home is always protected! Happy customer here:) Glad I choose this warranty service! Thank you!!

I spoke with Bruce and was contemplating several home warranty customers. Bruce was polite and provided knowledgeable answers to all my questions and worked with me to find the right deal for our needs. This in itself was a huge decision maker for me and my husband. After listening to the different options Bruce provided, I was able to make what I felt was a good decision to choose Select Warranty.

Electric issues. My first attempt to getting the issue fixed was not successful with the first company they sent out. The warranty company seems to be trying to resolve the issue fairly. Customer service has been very good. Had issues so far with replacing an HVAC which was certainly a bigger deal. Still with no reimbursement for that.

Quick service and awesome repair!! Anthony the repair guy, was extremely helpful, knowledgeable and a quick and simple explanation was just right! Hope all the service people are just as awesome!!! Thank you! THE REFRIGERATOR and the Stove needed repairs, had them checked out at one visit. The repairs were a tad complex but worth the cost.

Their Agent provided Excellent customer service. Agent explained options very well. He was quick to respond to my inquiries. He had called me before I had finished reviewing their web page. Agent went out of his way to work with me to provide substitutions in the cases where I needed something covered but didn't have use for an item on the Pre set menu of options.

Ralph ** did an excellent job explaining the cost and coverage and taking the order. The phone call was very well handled and was promptly done. He covered all the possible ways to pay monthly, yearly and a five year plan and discussed all the various discounts available. But it is very hard to add an extra fifty words to this box. But almost running out of space in the box but it does scroll up so more words can be added.

I was able to get the warranty program I was looking for at a satisfactory price. The ability to search for and make a considered result wasn't that pleasant but that's reflective of the system used by the search engine. The final result made me happy. So if this is supposed to be a rating on the ease of getting a quote it wouldn't be as complimentary. If it is meant to be a rating on the service rendered, I can't because I haven't gotten any service yet. If it's a rating of the actual sign-up process, it was a task completed without any unnecessary drama.

I was happy to communicate with the representative of SHW for renewing my contract. Although I have rarely called the service for my property in previous years, I think it is a reliable company for both me as the home owner and my tenants. I look forward to having good services continuously.

I spend $100 a month on a lawn care system to keep my grass pristine. When my lawn sprinklers did not work I was concerned my grass would burn up in 95 degree weather in Florida in July. I put in an online service request late Sunday evening. Early, early, early Monday morning Select Home Warranty contacted me to gather the information and set me up with a contractor. It's not often you get that kind of service. Highly recommend Select Home warranty!

I'm so excited, I sign for 3 years, my sales person was very pleased I purchased this packet, explain everything. And done. I'm cover for must of my appliance, and also for heating system, I'm so happy. I was looking for a company that will give me all this.

Garage door. Pleasant and professional service. I don’t have 50 words to write. It was just one conversation. My very first conversation. So I did not get the opportunity to feel or think anything more than just pleasant and professional services. But hopefully when they come out to help me they can help me and after that then I will be able to let you know if I can see more. Thank you.

Belinda (Ext. **) was a great customer rep and very professional. Answer all my questions was patience. She also advise with some recommendations to save money. Such as multiple years renewal. With the customer rep experience I had. I will definitely recommend Select Home Warranty to friends and family. I appreciate doing business with them.

I was shopping online for a home warranty for my new condo. Select called me right away and offered a great value deal. I feel much more comfortable with my new home purchase knowing I have the home warranty. Customer service was excellent as well! They are fast and friendly. Coverage seems great too!

I am giving positive feedback after renewal of my policy. I have requested a hard copy of my contract instead of an email document as I have no way to print it. I was assured I would receive my contract within two weeks. It gives me peace of mind to know I have this coverage even if I am fortunate enough not to have to file any claims.

Hello. I have wonderful experience of Select Home Warranty policy issuance. Very quick and cheap. I think it is value for money. Good for enough coverage. I think this cheapest in home warranty industry. I strongly recommend this home warranty. I have past bad experience from a another home warranty companies. After sales services yet to review.

I called to see if I can get a quote for a home warranty that I can compare with other companies’ quote. Not only did I get a good price, Ed ** was very professional in dealing with prospective customer that I was able to close the deal with him without thinking about it/calling him back. Thank you so much, Ed!!

I was able to place a claim and received a confirmation email briefly after informing me that a technician is being contacted and I would hear back within 48 hours. This saved me time and was very convenient because I would not have time to track down a technician on my own at this time. The process was easy and everything was a touch of a button.

I was able purchase a home warranty that I am confident in. Sol was a ton of help and offered me an excellent deal. I called with multiple questions and all of my concerns were taken care of. I look forward to continued business with this company. I promptly received my contract and a thorough explanation of my coverages.

It was a very easy process setting set up. It has an inexpensive fee for the service calls. This has been a great closing gift for my clients. One less stress they have after just spending lots of money for down payments & closing costs. I called several home warranty companies, and Select had so much more to offer!

The representative Tom was very helpful and fully explained all my questions and concerns without being pushy. Tom took the time to explain in detail my concerns and was very polite and professional. Tom was able to offer me a very competitive rate. I am looking forward to working with Select as my new Home Warranty company and hope my expectations will be better than I have experienced in the past with a different company..

You referred a Pool Spa company for my garage door problem. They said they do pools and spas in summer, garage doors in winter. So I found my own garage door company and had it fixed. I’m waiting for the reimbursement form. Select said they only cover $125 of my $500 repair bill. But Ann is working on it for me. We shall see.

Dryer won't start. I called and got a very nice lady. She asked me about my problem. Then she instructed me on getting the information she needed. After I gave it to her she simply told me that they were already trying to find a repairman in my area. Simple as that. She wished me a wonderful day. And it was over.

George ** was very helpful with warranty availability and discounts. SHW also provides warranty for appliances that other companies do not cover. That is a big plus!!! Hope that warranty services are just as accommodating. A friend suggested home warranties as one of the best things she has ever done.

The sales staff were knowledgeable about the product line. They were both professional and engaging. I was not overwhelmed. They answered all of my questions in a manner that assured me that I could expect excellent customer care when filing a claim. I would be happy to recommend the company to my family and friends without hesitation.

The process of signing up was smooth and pain free. Also saved significantly over previous company. We will give it one year to see how service in and then decide on longer term plan or not. They do offer multiple tiers and multiple time frames. We elected to do single year first.

Great network with many providers and outstanding relationships with multiple tradesmen, they have a solid reputation in the industry, a excellent Better Business Bureau rating, and their easy online scheduling and outstanding customer service is second to none. I would highly recommend to my friends and family.

Air conditioner problems. The phone wait time was what they said it was going to be and the representative was very knowledgeable. I asked her if I could find my own repair person and she told me that was fine because usually their service or repair people do not contact within 48 hours.

I submitted a claim for my AC unit. This was right at the height of Covid 19 so it took a lot of back and forth, but in the end Select Home Warranty did a great job at understanding and evaluating my claim. They approved it and processed it in a reasonable fashion after the claim was finally approved. 4 stars for the service. Could have been 5 if it didn’t take so long.

I talked to Greg ** at Select Home Warranty and he was very professional and helpful with all my questions. He took the time to explain to me every detail of the plan and what to expect and how it works. So far I am very happy with Select's policy and the way they came across to help me. Thanks You Greg!

Peter was very helpful and knowledgable about the different options available. He went out of his way to try to get a better coverage option for a better price. He understood and did not push too much when I said that I just could not afford the 6 year option. It was a positive experience and I believe I got a very good deal and good coverage.

Amber was very patient and kind and willing to help. It was a pleasure speaking with her starting the steps to file the claim and get the repair started. I was very pleased with her professional attitude and the amount of time it took to complete the issue at hand and the phone call. I certainly will not hesitate to call again should any problems arise.

Richard has been with Select Home Warranty for 9 years. He was very knowledgeable and got the best price for me that he could. This company is rated #1 in the industry and I look forward to having this company as my Home Warranty Company. I have had home warrantees with 2 different companies during the past 6 years and have not had very good customer service. Richard puts them to shame.

Call for service claim was handled promptly and professionally. I received a confirming email with order number within minutes after completing call. I am now awaiting a call from a local technician, which I was told would happen within the next forty eight hours. This was the first claim I have had on the warranty so I am hoping that the problem can be fixed in a timely manner.

"AJ" was the phone representative that handled my claim request. AJ was very informative and explained the claim process very thoroughly. Very pleasant experience! It's good to know that professionalism in the home warranty industry still exists. I had been a member of American Home Shield for 30 years until recently when there customer service and reliability became non-existent. I called SHW, recommended by Consumer Affairs, and spoke with "Jake". Jake was fabulous and assured me that SHW is the warranty company I want for my home. So far, everyone that I have dealt with has succeeded all expectations.

7/17 - I called SWH for update. I am still told to wait. 7/18 - I called SWH for update. I am still told to wait. 7/19 - After 10 days of waiting, the claim is denied citing the following broad policy statement (btw, I was never provided any such policy documentation when I signed up).

My well pump quit working on a Saturday night. I took additional coverage for my primary well pump. I had to utilize my own technician as I needed it fixed asap as it was my primary water source. They did reimburse me some of the repair money which I was happy. They called and emailed to keep me in the loop of the process. Overall a great experience.

The representatives of Select Home Warranty really have your best interest at heart. They go above and beyond to offer you a 5 star experience and I am very happy to have acquired their service. Great discounts and a real quality staff sets them apart from most other home warranty companies.

We are experiencing high temps in the Scottsdale Az area. Waiting for a technician up to 48hrs for a referral seems like a long time as the condo is sweltering. We will call in a repair asap and seek compensation from Select Home Warranty. This is reasonable under the circumstances. We have put in a claim before.

Spoke the representative today and started the warranty quickly and easily. The representative was knowledgeable and did not force me into anything I did not want. He was able to explain just what I needed to know about what things were covered and asked if I had any questions. Much smoother than the last process.

They make you go through lot of hoops to submit a claim and the contract has some fine prints that will make sure your appliances will not get fixed. **PLEASE READ - Section 9 - Exclusions to Coverage. Or else you will regret signing up with them. :-(

The Customer Service Representative was professional in obtaining information relative to my claim and explained the process thoroughly, providing me with a claim number for reference. A confirmation e-mail was sent to me immediately and a plumbing firm reached out to me within just a short time to schedule a service call.

They were the best coverage and lowest priced of all the home warranty providers that I called. I also received 2 free months on top of my 12 month plan and it was 200 dollars cheaper than my previous warranty provider. I haven't utilized anything that the plan covers yet, but I feel very secure in the description of the service that is being provided.

This $ 150.00 is not enough to fix it. Are y'all paying the repair man? And I will get a check for y'all $ 150.00 to pay for the part? I need a ice box now and the repair man said it would be 6 to 8 weeks before he can get the part. I don't understand why this $ 3000.00 ice box is not being replaced. I was told that if a appliance go out that it would replace. And the $150.00 is a long way from covering the cost to replace it. I would get a different one. But a regular ice box with a ice make it $ 700.00. I don't have that kind of money. I live on a small disability check ($ 950.00). It would take a yr or so of saving before I could get one. I need one now. Need one how. Please help me. I have been madeing monthly payments for a long time. Thinking I would be covered and now I'm in a bind. Please help me. Thank you. Teri **

Schedule Air Conditioner Repair. This was the first time I had to call to schedule a repair using my Home Warranty which I recently purchased. The representative was very helpful. An email confirmation was received shortly after the call. Look forward to the arrival of the technician to diagnosis the issue and hopefully it can be repaired sooner rather than later.

I was looking for a new warranty after my American Home Shield warranty expired. I came across Select Home Warranty. They had a better monthly price, and cheaper deductible with great reviews! It seemed like a no-brainer and I gave them a shot. About a month into my warranty, my ice maker on the refrigerator start spewing water everywhere. Left a huge puddle, fortunately, I caught it fairly quickly and was able to disable the ice maker and clean up the mess. I decided to file a claim to get the ice maker fixed. It's clearly covered, right? Anyways, after finding out there is no way to file a claim with a real person, I went to the website to file a claim.

Horrible company. My clothes dryer was making a loud noise. I filed a claim. 5 days later they cannot get anyone to come over. They keep telling me that they cannot locate any technicians in my area. I am in Nashville, TN, the capital of the state and you can't find anyone??? Told me to get someone on my own. I make my monthly payment on time every month and they want ME to pay upfront and they pray they will reimburse me?? I wouldn't trust them to give me any reimbursement.

I called to inquire about a home warranty for a rental property. All my questions were answered, and I ended up purchasing the warranty on the spot! Looking forward to a lasting relationship with Select Home Warranty. The only thing not covered was the ice maker, which was strange, but since we don't have an ice maker, not a deal breaker.

Awesome customer service and a quick callback from when I first entered my information. Ed told me about options to cover my pool and roof which I took advantage of. Thanks for saving me money compared to what I was paying at Sears Home Warranty and they were only covering the washer, dryer, dishwasher, and microwave. I was paying $50 per month there and with the five year option, now I pay less per month.

Our Cooling AC unit stopped working yesterday when It was 104* outside. I was like NO way out all days this happen so I called the claims center and 24Hrs later they sent tech out to inspect, repaired cooling AC unit located outside house. They were fast, respectful and very helpful. Quick, easy and smooth process. I would referral them to anyone whom looking for home warranty.

I was made a few promises but when it came time for Select Home Warranty to honor them - it did not happen. Hoping they can make it right. Also it is inefficient to not have an online account to see all your info. You can request service by calling or submitting a form.

Last week, I talked to a representative on the phone and they were very patient and helpful. The representative took the time and answered all of my questions and concerns. I would definitely feel comfortable contacting them in the future if I need any assistance from them or if I have any questions.

Spoke to Tom to order the plan. Spoke to Louis to request confirmation email. Asked to delay start until end of August, so as not to overlap our present plan coverage. This plan was highly recommended. Glad we decided on it. Everyone was courteous and responsive and knowledgeable. Great service so far.

Had a plumbing leak. Select Warranty did not have a contracted Plumber that could make it out ASAP. So they authorized me to secure my own Plumber and they would reimburse me, less the trade call fee. Very fair and understanding. Would recommend Select Home Warranty to others. Believe it to be it to be a great value.

Was helped, need to find a repair person as they could not find one in my area. Took a few phone calls and some clarity on the policy. Make sure to read everything - fine print is key. I hope future claims will not be so difficult to navigate. The last person I spoke to was very helpful and kind, so that gives me hope for future endeavors.

I would suggest Select Home Warranty to any of my family or friends. Very nice and helpful customer service. Coverage is everything you would need or could find in a home. This coverage is worth the price. Most of my family has used this service and can vouch that it is worth the call and money.

Multi Year Plan with Select Home Warranty. Mark ** from Select Home Warranty was very patient and explained me all options. He even provided me ways to save money, I am impressed and would recommend them for home warranty. Value for your money and hope to have good service for my properties. Heard about them through one of my friend and definitely they have lived to my expectation.

I recently claimed for a broken ac. I filed the claim on a weekend. Select Warranty were able get somebody the following Monday morning. I did not expect them to come until Monday afternoon at the vet latest but am surprised they able to bring a ac repair guy right away.

I have had my issues with Select Home Warranty. I am a real estate agent so I have had clients complain about them. They asked for a review of my recent call and the call was ok but I have not gotten service yet on this claim so I can't speak for that. I will update if I can.

Overall, satisfied and made a good deal. I spoke with Greg to assist in switching to Select. He was informative and flexible when asked about different scenarios. The only reason it wasn’t 5 stars is he was just under pushy in trying to get me to commit for my time but, no hard feelings. It is his job!

Very good experience. Quick call back after I inquired online. Great price. The only thing would be that Ray, my sales agent, stated that if I purchased the warranty today, 7/14, versus wait until 7/27, the scheduled date of closing, that he would waive the 30 day waiting period. My contract does not reflect that specific revision/promise. I called Ray and e-mailed him. Hopefully he can direct me to the specific place in the contract where this waiver is reflected.

Called in to file a claim and it was painless!! The rep was super easy to understand and very knowledgeable and helpful. I appreciated the small wait time and quick to answer. She updated my account information in a snap! Ashley was respectful of my time and very friendly! I would recommend to family and friends!

Our air conditioner went out on Friday during 4th of July weekend. They were very quick to get someone out to our place to check it out Monday morning after the holiday weekend. Unfortunately the authorization process took much longer than we expected and we have gone over 10 days without air conditioning in the middle of the summer. The representatives are always positive and did their best to give us updates when we called daily to check in and let us know they put an urgency on the request. Would recommend getting someone to authorize claims on weekends or after hours so customers don’t have to wait two weeks to get things replaced and repaired.

My initial impression of SHW left me feeling unsure if the outcome of my service call would be a positive one since the company Initially scheduled to come out didn’t even service my area (after waiting 3 days). That problem was quickly rectified though by allowing me to choose a company on my own to make the repair and be fully reimbursed for the expense.

I called customer service twice a claim I had filed.. The first call was to check on the status and the second call was to ask a question about the claim. I spoke with different customer service representatives on each call. Both were very helpful and courteous.. My questions were answered promptly.

I had a plumbing claim back a month or so ago. Even though I have not received the payment, I have received email that my claim was approved in Full. I believe this claim has been settled to my satisfaction. I have been with SHW for several years now and have not had a problem with service. Thank you.