Select Home Warranty Reviews

Customer Service is very professional, friendly and helpful. Quick response time; literally within a minute of my claim placement and hanging up the phone with the customer service representative, I was being contacted by the maintenance service provider to schedule an appointment time to address my HVAC issue. Amazing! I was very satisfied with the interaction and would recommend this company to my friends.

Just signed up with Select for a 3 yr plan. Daniel was very helpful with answering all my questions. He made me feel comfortable with my decision. I liked that I could call any qualified repair service if I have a problem. Daniel assured me that repairs should be made within a reasonable time frame.

All of my questions were answered in a timely professional manner. I have not had an opportunity to use the warranty yet, but all of my communication leading up to the purchase and post-purchase of the policy was handled in a courteous and professional manner. My policy was not sent originally, but when I contacted the representative, it was handled immediately. Great response.

I was impressed with the help the agent gave me and his knowledge, even though we had a few problems getting the payment to go through we finally succeeded and I am completely satisfied with transaction. The coverage plans and prices were great along with the discounts offered were a help in deciding.

Select was very quick to get me the service I needed for my A/C cooling issue. I made my claim late at night and by early morning I had my appointment set up with a contractor that was available that same day. I am very pleased with SHW claim process and highly recommend them.

The customer representative I talked to was very helpful and answer all my question. However, the processing time for claim is long. I have not been assigned a technician even after it's close to 2 business days since I submitted my claim. I would want the processing time would take much less than what it is right now. I believe COVID playing role but if not then you need to fix this.

Fred ** was very kind & patient & showed maturity & knowledge on explaining the Select policy, I rate it a 5.. I would recommend select to anyone looking for a good home warranty. The company responded very quickly to my inquiry...I am very happy with the response. I look forward to doing business with you.

I just signed to Select Service with Jason, who provided to me a great Customer Service. Jason had a lot of patience and explained some information of the Plans according to my request. Based on his information I recommended him my 2 (two) Sisters and hopefully we all have a good experience with the Company and his Service. Thank you.

The agent was friendly and prompt. I look forward to establishing a good working relationship with Select. This will our first home purchase experience, so it is really important to have that additional peace of mind. There are so many options in the marketplace, but few cover manufactured homes. Finding Select was a game changer.

I could not find my policy information and so I called the Select Home number and the gentleman I spoke with was extremely helpful. After taking my information he explained that I would be contacted by a technician within 48 hours. He then sent me my policy info by email. He was very professional and after a few minutes he made me a very happy customer.

Hello, I received a phone call from Sam ** to set up my home warranty today. I was interested in covering my appliances, ac unit, water heater etc... Sam was able to answer all of my questions. He was very pleasant, courteous and very helpful. He even helped me save money today. Thank you so much, Sam!

I was please speaking with Stephen. He answered my questions about coverage and contract. I chose to purchase the 3-yr. contract. I hope if/when I need service, it will work out well. Like all insurances, I hope not to need it, but feel secure in knowing that I will be able to call for assistance.

I am very pleased with my interactions with Select Home Warranty so far. They’ve been very informative and pleasant and not overbearing like other warranty companies. They gave me the information and options I needed to make a decision without absolutely hounding me to pick them. That’s why I chose them. A warranty company with wide coverage, a great price, and friendly and knowledgeable customer service.

Customer service really helpful and honest. We were in a slight panic with our AC blowing hot air here in Texas. August is not a good month for it to go out. I called. They advised me what to do and it was done the same day with me calling my own technician. Thank you for the help!

My claim was handled quickly. The contractor who came to our house was informative and helpful. Very happy with the experience. The pool repair technician spent time with my husband giving him advice on what to buy to keep our pool running better and our chemicals to last longer. He suggested a few products to buy.

Very professional on phone. No option to repair microwave that was only a few years old and expensive. Only option was replacement it and it Cost 5 times the amount that was reimbursed. Very Disappointed that a repair was not an option. Also almost $200 for new install. I bought this service to decrease stress and did not occur.

I have contemplated on getting a home warranty for quite some time and today after talking to coworkers I chose SHW. All positive reviews from friends too. After speaking with Richard, and the offers getting better and Richard's patience knowledge and working with me, I chose the 3 year plan. I am pleased with my choice and only hope I have the same respect and courtesy I received with Richard when I am need of a repair.

My husband got in contact with Steven ** concerning starting a contract with Select Home Warranty. Steven was wonderful and took a lot of time helping us work out which plan would work for us. Hopefully my appliances last forever but now I don't have to worry. I make a call and get a technician over here asap.

Representative worked with my budget and gave me a great quote that I could afford. Was able to add my well and roof which was a big concern for me. I just replaced the motor for the well pump and had a new roof put on last week. Also just purchased a new dryer. Seems like everything was going out at the same time. Want to make everything is now covered. Looking forward to a great relationship with this company.

I have paid Select Home Warranty for two of my homes. I never claimed anything the whole time; But when my dryer broke, it took them more than a month to send someone over for a repair. When the repair service arrived, he refused to do any work without full payment. He mentioned to me that Select Home Warranty does not pay on time and some times does not pay at all. I called Select Home Warranty and I was told to go ahead and pay the repair service guy and the refund check would be mailed to me. I never heard from the company again nor received a check. I called back 3 months later and I was told the email and form will be sent to me to sign. I never received any email.

I purchased a home warranty through Select Home Warranty in May 2020 for $450 for an 18month policy. I was told by the salesman that all I had to pay was the $60 service fee and SHW would pay to repair or replace my appliance, etc. I made my first claim in July 2020 when my dishwasher broke. I paid the $60 and then SHW decided the repairs were too costly and so they sent me an email saying they would give me $100 towards the cost of repair or replacement. Really?? That’s the whole reason I purchased this warranty was to cover the cost of repairs and replacement. They told me the policy said that it only covered the depreciated cost of appliances but that is NOT what the salesperson sold or told me.

I had this company for 13 months and they denied 5 out of 6 claims I had submitted. They make you wait for approval for repairs. Even not of the technicians that they went out to repair my dryer said that when he called for approval , they looked for reason to deny the claim and he told her that this was no fault of the customer but then told him he had to wait until Monday 3 days later for approval to repair my dryer and outlet. The entire duration of my services I’ve had nothing but issues with them. They told me to go ahead and find someone to do the repairs and then submit invoice to the via email. But then they deny my claim because they said I needed approval. Customer device is terrible and have no idea of what they’re doing. Please steer clear of this company. I’m going to try Choice Home Warranty.

We have had various home warranty companies over the years; some were decent, some were not, but none have been as bad as Select Home Warranty (SHW). We had two policies with SHW - one for our home and one for our detached garage. They were their premium plans, which were supposedly the best they had. The first year or two we used them a few times and the service was slow. The technicians that came out often complained that SHW was either slow to pay their vendors, or simply denied payments altogether. After a while, we noticed that claims were taking longer than usual to get a technician dispatched and SHW began relying on us to find local support technicians on our own. The problem was, no local technicians wanted to do business with SHW because they "didn't pay their bills".

In March 2020 we had water coming out of floor drain in the basement after a washing cycle. To get it repaired we called Select Home Warranty. The process turned out to be a long and arduous, taking us huge amounts of time and efforts to deal with the claim. At the end we decided the coverage is not worth the premium paid and canceled it. Below are the lessons what we have learned about how they operate, after numerous calls and dealings with this company over two months of trying to get the repair cost reimbursed.

Recently I made a claim for my dishwasher. The repair guys approved the claim and instead of repairing or replacing the dish, Select Home Warranty provided a mail approval for USD 150. Now I paid the service charge for the visit as well and then I get a approval which is smaller percentage of the actual cost if take out the service charge as well. I wouldn't recommend this warranty.

Updating review from 5 star to 1 star. Buyer beware, read the fine print - when they say roof leak coverage, they exclude everything to do with a metal roof, asphalt, shingles, and about 99 other things. So, basically nothing is covered. Additionally, I just put a claim in for the ice maker in my refrigerator, and lo and behold (not disclosed) ice makers - even in a covered refrigerator, are not covered unless you pay an additional $39.95. So, if you want to be nickel and dimed, and have very little actually covered under the policy, go for it. I, for one, will be finding another company.

Chase responded to my inquiry within a couple of minutes of my filling out the web form. He was friendly and knowledgeable; he was able to answer my questions. The policy looks fantastic and covers the things we need most. I was able to configure it to what we needed most. Thanks, Chase!

Things started off not too bad. The salesman was nice and set me up with the policy easily. After that it went downhill. I received a welcome email stating that I would be receiving a contract within the next couple business days. I never got that email. I checked my spam and nothing was in there. After a couple of months my AC unit went out. The salesman stated that if it ever did go out I'd be charged 75 dollars to have someone come out and verify the claim. When I submitted the claim I got an email that someone was going to check out the unit the next day and I was pretty happy. I remembered that I never actually got the contract so I reached back out to get a copy so that I could make sure I knew what was happening.

I am happy with the customer service experience I received when calling this company. The representative was quite friendly and pleasant and was ready with more information on my warranty than I knew about previously. I know if I have any questions I can call them and get all the answers I need.

I am getting ready to sell my home and had never heard of home warranty policies so I was unfamiliar with the process. After requesting a quote the Select representative Ralph explained everything and answered all of my questions. In a matter of minutes I was comfortable enough to purchase a policy that was comprehensive and affordable. It couldn’t have been easier and more pleasant. I would recommend Select to everyone thinking about selling their home. Even my realtor was pleased!

Whenever I have called, the customer service rep has been very helpful and does not hang up until they know all questions have been answered. It is nice to get thorough service. (Thanks Carl.) I would recommend this company because it is very easy to file a claim. I just wish they would have covered our jetted tub. Somehow it was overlooked when we were purchasing this policy.

Refrigerator not holding temp. Called Select Home Warranty representative....took down our information and asked specific questions to help get to problem solved. From start to finish...was quick and efficient. This was our first time using Select Home Warranty since purchasing it in June. It is comforting knowing if any of our major appliances have issues or failures, we are protected financially. The service call fee is very reasonable.

Select Home Warranty gave me the option to find someone in the area that I felt comfortable to work on the pool motor. I set up the appointment with the people I wanted. I like that about Select. When you live in a small town you know the best contractors and you prefer them, so getting to call them your self is really nice.

Rep was polite and explained everything. Even waited for me to make a bank deposit to pay. Asked for more options to pay or better ways to pay. Gave me 3 1/2 year plan for what 2 years would cost and price lock in for renewal time. Thanks for all the help. I just hope the plan helps save money and has quick response times when needed.

I called Select Warranty after a Co-Worker recommended it. I am a new homeowner and wanted a warranty. I worked with Abraham. He was knowledgeable and genuine. Abraham addressed all my concerns and gave me a great price. The peace of mind is wonderful! Thank you Select Warranty and Abraham.

I changed from 2-10 Warranty as they continually increased their annual fee over 250.00 per year. This year (2020-2021) would have been at 1556.00. I researched American Select Home Warranty and was pleasantly surprised. I went with them. I called today to verify my acceptance and spoke with Alex. He was fantastic! He verified my order, advised me that I could save hundreds by purchasing a 3 or 5 year plan. I did. I could not be happier!! He is a very good asset for your company. Thanks Alex!!

Opened a claim for my dryer - based on prior claims I have zero confidence that I will be connected with repair agent and zero confidence that when I have item fixed that my claim will be paid. I've had multiple items reported and not paid - such as my septic system issue only to be told that my policy doesn't cover anything outside of the house - even though I have a rider that states my septic is covered so not sure why septic backing up into my house isn't covered.

I have had other home warranty policies in the past and was not overly pleased with them. I remain hopeful, and confident, that Select Home Warranty will be different. While the service has yet to be completed, I was very impressed with what was my first call to request service. It was very professional and courteous. I will be able to write more upon completion of the service, but for now, as they say, so far so good.

Answered claim quickly. Customer Service contacted provider quickly and set me up with appointment. Contractor was prompt and diagnosed problem. Was able to fix the air conditioner with a fairly easy repair. New to the area so didn't know any contractors. Since the warranty was provided by the seller I wasn't out any money.

Fast and professional customer service on the initial call. I am waiting for the tech to call and I will update after that. This is the first time using the warranty so we will be able to give a better review after all is said and done.

I've had home warranty Select for about 2 months now and I noticed my master bedroom was hotter than the other rooms. Called home warranty select and they sent out a company the next day. Found the issue and it took a couple weeks but got approved for 150$. I was disappointed in the amount but then I read the contract and the amount would have been more but it's less if you need a service within the first 3 months of having the contract. So if you can wait out 3 months, this process was very easy.

I had an outstanding interaction with Daniel when he called to confirm my online order. He was very professional and helpful. He helped me get a multi-year deal on my new home warranty giving me a phenomenal value. This one interaction is already a vast improvement on my previous home warranty company that I had for 12 years. Thank you for your outstanding service.

I was reluctant to switch to a different home warranty and Jake had provided me a best deal and save me a lot of money, half of what I’ve been paying now but for a lifetime rate. I would recommend select home warranty to anyone that looking for broad coverage with reasonable price.

We switched today and Sean was very friendly and helpful. The price was very reasonable. We did an extended contract to get a larger discount with a lesser co-pay. I hope to have a good relationship if we need to use them in the future. I have already told other family members about them.

After reviewing the offerings and what was included for the price, this company contacted me and walked me through the options I didn't see online to get me the best price for what I wanted to cover. I caught it during an extra incentive for roof and 2 extra months so I'm very happy. We are selling our property and this contract is transferable so I am very pleased and think the new home owners will be pleased as well! We worked with Jake. He was very pleasant and easy to work with. The process was easy!

Call with customer service for Warranty product. The rep was pretty knowledgeable about the product and provided several options to choose. I also had 3 more quotes for the same service. SHW’s pricing was better for the similar product. I decided to go with SWH. I will have to wait and see if my claims service is attended and like I was promised..

Fred was amazing in helping me and my client select the home warranty that would best suit us. He was patient with us while we asked many questions. I'm sure that this home warranty will be work for my client and the new homeowners as well. Looking forward to many years with Select Home Warranty.

Customer Service was helpful in helping me learn about coverage for the company’s products. We are in our first month at our new home. Customer Service was quick to respond to emails, and when I called for assistance, I got to speak to a real person, actually the person I had emailed. Great continuity of service!

I chose Select Home Warranty due to their amazing reviews from customers. The process was simple and quick. I was pleased with the discounts and upgrades available. I have already recommended to a friend. I was excited to see the opportunity to add coverage for our pool. Their pricing is very fair and discounts are available with yearly plans.

I previously had a positive experience when I had a washer replaced. Now my house seems to be having an electrical system issue and the AC and washer won't turn on. I called and had a positive experience with someone who filled out the claim for me. I'll be back to report on success but I expect nothing less than satisfaction based on my previous help.

Updated on 12/29/2020: May 2020 - signed up for Home Warranty through this company.

We just purchased our first contact with Select Home Warranty. The salesman seemed very nice, we got a very good price. That’s about all I can say at this point. Hopefully we will continue to be happy once we have a claim and see how the service is after reporting a claim.

This review is for the initial phone call from Select Home Warranty to submit my claim. The operator was very clear and asked questions about my issues. He gave me my claim number and let me know that I would get an email to set up an appointment with a local technician. I was satisfied with the phone call.

I signed up for Select Home Warranty because of their great rates. I was a bit skeptical about them, as my realtor told me that the area a scam. He wanted to sell me realtor's policy. I contacted consumer affairs to inquire if Select Home Warranty is a scam or legitimate. They provided me their independent and objective opinion to my satisfaction. Long story short, one of my appliances failed on me. I called and was taken care of immediately. They are super responsive. No waiting at all. They pick up the phone immediately and try to resolve the issue as best as they can and keep asking if there is anything else they could help with. I am very satisfied.

I moved from Amazon Home Warranty (they really are very bad) to Select Home Warranty, not only did they give me a good deal and fantastic customer experience but also ensured that there is no waiting period and my policy kick starts immediately. Truly great experience and very cost effective warranty company. I highly Recommend this to everyone across the US.

Great deals and beat the price of my old company. The person I spoke to was very helpful. He worked very hard to get me the best options for my home, and the best deal.. I instantly felt much more secure with the service I have already received from Select Home Warranty.

I was offer a special for 5 years with the 6th year free. The service call was much lower than my previous contract. It was a very good deal for me. I do not have to worry about renewing every year at a higher price & a higher service call cost.

I am happy overall with my experience. It would have been nice to know before I bought the warranty what the limits of coverage are. I was told everything is covered but was not told only to a limited dollar amount. When I called back to ask however it was told to me accurately.

I am new to the home owning experience. Luckily all my questions were answered. I feel the coverage is great and the value is by far the best I have seen. The agent was not pushee, all in all a good experience. I would definitely recommend them. Great value and peace of mind.

I am told to wait 24-48 hours for a plumber to call me. The sewer is catching up with the increase of a bad odor. They said if it’s emergency then call me immediately. But it is emergency because of the odor smell and I’m still waiting for the call.

I called to purchase a home warranty plan for our home. It is now 10 years old and we felt like it was time. I got the Platinum plan and was quoted a great price which included 2 free months and roof leak coverage. The representative was very nice and knowledgable. I have never used this company before but saw that they were rated very highly. Looking forward to doing business with SHW.

I was happy with customers service, they were very polite and conservative. They got all the required information and passed it to Repair company. The Repair company came next day and tried to fix the AC. I will recommend this home warranty company to my family and friends. I am so glad that I got three years home warranty from this company.

I Placed a plumbing claim today for some water That was discovered leaking from the shower And bath areas during a home inspection on a home that is under contract. The Customer service rep was helpful in answering my questions and adding to the request for a contractor to contact me ASAP.

The Select Home Warranty representative was very professional and helpful. Alex, the sales representative, provided an additional explanation for each service coverage and comparison of each plan. The breakdown of information really helped us with our decision to sign up and establish a plan with Select Home Warranty. Thank you again for your assistance.

Thank you.

So far I have just registered for Home Warranty. Richard was very professional in his dealing. I hope to get equally good service when I call with a problem. I will review it again and submit it. Since I have just joined there is not much I can say. As I mentioned I will review it again when I request service from Select Home Warranty.

CSR was very professional. Switch to Select from Choice Home Warranty due to the difference on the benefits. Paid the whole year to try it out. I wish that I had this plan from the start. I will continue to monitor the new plan. I will renew if fully satisfied. I hope I will not be disappointed with the switch.

This review is just to say thanks to the Select Home Warranty rep who helped me start a new policy. I wish I remembered his name, but nonetheless the man was professional, friendly, EXTREMELY knowledgeable about their products and offers and made sure to offer me every strip of coverage Select provides. While I know it's his job to "sell" these products to customers, he wasn't selling me on anything. He asked questions, answered my questions and listened to what I needed rather than throwing the kitchen sink at me. Again, it's his job and I suppose the mark of a great salesman is that his customers don't realize he sold them anything, but even if that's the case in this instance, I am still highly satisfied with the policy I ended up with and am glad to be partnered with SHW to protect my most valuable asset!

Very easy ordering process. I selected coverage online and then called and they had all the information already on their system. Nice that you can add coverage for things like sprinkler system. Their prices were competitive and they threw in 2 free months. I would recommend Select Home Warranty for home buyers.

I had a great phone call. The person I talked to was very friendly and helpful with what the company provides. I think I would call them for my next job if I had a problem that I think they could resolve. Thank you for taking my review. Great company to talk to. Hope all is well. Have a great day.

Chase ** reached out to me within minutes of inquiring about the services for the company. He answered all of my questions without fail. Super knowledgable and made me comfortable with the company. He did offer multi year discounts so make sure to ask out that as well! While doing so, he wasn’t pushy about the sale. He made sure I could afford it and if I couldn’t that’s ok. Would recommend him.

I was very satisfied with my experience, felt the salesman was being a little pushy, but I understand he had to do his job. I was able to get all my questions answered via email before I purchase the product. The salesman sent me a link via email and I was able to submit my payment without any difficulty.

I purchased Home Warranty through Select based on online reviews and coverages offered. I got the platinum coverage that included appliances and systems. It is like a comprehensive coverage plan that will protect the home in event of appliance or system issues. It seems like a great value and looking forward to having added protection on home.

George was polite, informative, and patient during our conversation regarding the purchase details, such as the terms, service call fees, and covered systems and appliances included in this warranty. I have no comments about actual claims as yet, since I just recently signed-up.

I had done some research on this company and when their salesman called I was pleased with his professionalism, knowledge of his product and answers to all my questions. I expect their service to be up to their reputation but have not yet used it. Their rates were very reasonable and I am hoping their service will be good.

Last year 2019 was my first year with Select Home Warranty. Fortunately while I did not need their services I felt very comfortable knowing if something stopped working I was covered very well under their warranty. Help was a phone call away. I have renewed my contract and I would recommend them to a friend.

I called to ask what happens if I found my own plumber with a previous rep, and that rep took it upon themselves to cancel my requestimate for a plumber. I never asked for that. The last rep fixed it. The last rep was great, and even sent me instructions on how to get my own rep and process the paperwork if I chose to go that way.

Zachary did a great job, very helpful and great customer service. He was able to assist with my issue and also provide additional information to help me further. Appreciate his positive attitude and willingness to help. I feel confident in moving forward with Select warranty. He was also to help me find a good discount that helped in the long run. Great job to Zachary!

Got a three years policy over phone, Jonathan helped me to select it. He answered all my queries related to policy. Platinum policy covers everything. I haven't used any services yet. Hoping to get good services once my term starts in September. Policy document received within few minutes of call. Sales was quick and hassle free.

I called and the gentleman was very polite and professional. He took care of my problem immediately and sent me a copy of my contract in an email. I appreciate what he did and how he took care of me. I look forward to doing business with you in the future.

Richard ** was very courteous and professional. I look forward to working with him and Select Home Warranty! The price for the warranty was extremely fair for the amount of coverage. We have worked with other companies in the past. They didn't come close to our offer today! Thank you!

Jonathan was very professional and gave me all the options. He treated me with respect and put me on hold so I could go discuss the options with my spouse. I felt no pressure and he answered all my questions. I liked that it is transferable and that I that special promotions were very appealing. I compared it to another company and found this one the best in all areas.

Select values your appliances by manufacturing date and depreciate the value based on age. I had a vintage retro 46 yr old range. They do not care what it is worth or replacement cost. The policy has limits for everything. For my range it was 500 but due to age they gave me 150. They also make you pay up front and won't mail a check for 30 days.

I had spent my entire morning calling several home warranty companies looking to switch to a new carrier due to unfavorable service from our previous company.. With Select, the process was very easy to start. I was able to have all my questions answered and was told about additional services I hadn't been aware of before. I encountered many friendly representatives who were all very informative. Response time was terrific and they offered unbeatable prices.

My request was handled promptly and professionally. I was given the order number and an explanation of how the claim would be handled. I have already received an e-mail confirmation of the claim with additional instructions for how it will be handled. I was very pleased with the interaction with the individual who handled my claim.

While the lady I spoke with was exceptionally knowledgeable and polite, I cannot recommend Select Home Warranty as they don't have enough technicians to call. The Warranty company put the onus on me to call a repairman and two companies refused to work with a warranty company as it takes too much phone back and forth to get a repair approved. They said the companies do not pay them enough to make it worth their time and effort to sign up with the warranty company.

After shopping for a new home warranty company online, I received a call from Select Home warranty within minutes of looking at their plans. I spoke with the rep and he was knowledgeable about the plans and informed me that once I decided to purchase a plan with them, my rates would be locked in for life. The coverage seems good, very comparable to the company I had. He gave me options for lowering my costs and my welcome email and contract was sent within minutes of hanging up with him. I can't review their service yet because there is a 30 day waiting period and I haven't had any claims yet.

When we called the agent was helpful in trying to get a technician out to our house. Because all of your techs were swamped because of the heat, we had to go to an out of network company. They came and repaired the unit and we have received notification that we will be fully reimbursed.

Although most agents on the phone I have spoken with are polite and helpful, I have to share that I have experienced some apparent communication issues between Select and the vendors they dispatch. I had to make multiple calls to address a contractor claiming they had never received my information. That is frustrating. However, in that issue, my case was eventually resolved to my satisfaction.

Very responsive customer service that took the time to explain all the coverage and payment options available to me. They answered all my questions and pricing was very competitive. The coverage options available to me are top notch and I feel better knowing my home is covered. Overall, we had a great experience and will recommend to friends and family!

Customer service person I talked with was professional and helpful. He was clear and explained the process thoroughly. Looking forward to receiving email with further instructions and contact with the service tech. Person talked clearly and answered my questions promptly and completely. So far the process is progressing smoothly and efficiently.

Called to file a service claim on the ice dispenser for my refrigerator. First time I called, I got a claim number and then an email saying my service contract didn't cover dispensers. I got my copy of my contract out and called again and told the service rep what had happened. Service rep was very friendly and prompt in getting me a new claim number assigned and the situation corrected. Waiting now for email on who tech/repair company will be. Overall good experience so far.

A/C repairs. The person talked to me was very helpful. She had a good communication style, listening to the problems, and asking relevant questions to send the right person to resolve the issue. I appreciate the selection and training SELECT provides their staff. I will certainly recommend SELECT to my colleagues and friends.

I appreciate the value and customer service. The peace of mind in having a guaranteed solution for any problem that might occur with my home is a great feeling. We also are very pleased with the pricing of the plan that was offered. In addition, we appreciated the fact that an actual person contacted us to provide us with all the information that we needed to know.

Easy to deal with. Better prices than some of the competitors. For the price they sell at you would not get pool coverage from one of the competing warranty companies. If a lot of coverage is what you need then you should check out this company. There should be a lot of info online but I only dealt with a rep on the phone.

Tom ** helped me with this transaction. He was very patient, even though my phone kept cutting out. Tom made a difficult process easy. Also, I researched this company online before making this purchase. They worked best for my needs-more economical, high ratings, good discounts, and specials that helped to put this within my budget.

Everything with Select Home Warranty has been great. We love the great customer service that we have received. We found Select Home Warranty to have the best value around. We would recommend them to anyone looking to get the best home warranty around. We love the ability to submit a claim online.

Select Home Warranty is the worst Home Warranty Company we've ever used. They lure in Consumers with a low monthly and low deductible but that were the good benefits of their home warranty ends. They sent a repair guy to fix our clothes dryer and it stay fixed 1 week. We keep trying to get them back out to fix it over 12 more times but no one ever came back out to fix the dryer, their repairmen don't keep their word. To make thing worst, after 4 months of waiting for our dryer to be fixed and countless broken promise from Select Home Warranty we finally had to call to cancel the plan and we were hung up on twice by a Rep who obviously didn't like the fact that we had finally had enough and would not tolerate their lack luster service any more.

I did shop around with different home warranty companies. Select Home Warranty gave me a better price with expanded coverage. Very helpful explaining the company and their process. I had past coverage in the past, but I have been renting the past couple of years. If I have a repair on central air/heat unit, appliances, etc... I know I covered to get it fixed with minimum cost. Peace of mind.

We had nice experience, everyone was polite, and helpful. We are hopeful that we will have same experience, throughout the terms of contract. The terms of the contract are good, and very competitive, and included assurance of good support and service, over the phone. This was a big plus point for us. The contract is very comprehensive, and customers will like it, for sure. It is very competitive as well. We would like to thank you again.

Sean, the sales representative, was super friendly and informative. I had spent just a short time on the Select website checking out the plans and comparing with American Home Shield and Cinch. Sean made it easy for me to see how Select would serve my needs at a fair price.

I filed a claim for my washing machine, it is not draining the water, I push the buttons to turn it on, it clicks on and immediately clicks back off. The water will not drain and the machine will not run. I called Select Home Warranty and the technician that I talked to his name was Mike. He did a great job of going over everything to file a claim. He sent me an email with everything we talked about and said I will receive another with the information of who I am to contract about getting the machine fixed. Select Home Warranty is very prompt, they're courteous. I would definitely recommend them again and I have recommended them many people.

The customer service people are always very friendly and helpful. After 48 hours, Select Home Warranty did not have a tech available in our area to fix our plumbing problem, however, they are allowing us to use our own plumber. I will definitely recommend Select Home Warranty to my friends.

Super easy to get set up, only took about 5 minutes and I got a call right away. After filling out the form online, I received a call in about two minutes. The guy offered me a discount for paying for the entire year and a couple months' free. Loved the extra discount and how easy it was to get started.

My water well stopped pumping water on yesterday. I scheduled a service call with a company that never showed or called to cancel. I was so frustrated on how to handle the issue. I called Select Warranty to file a claim, but I didn't know how to begin the process. The representative verified my plan, explained the process, and recorded my complaint. Select Home Warranty is going to find a local technicians and email me a list. As soon as we hung up, I received an email confirming just what the representative said. It's such a relief to have someone take care of the leg work for you.

The rep did a great job and offered me a amazing 6 year deal I had to take. Also with my wife being a 1st responder I got even a better deal. I highly recommend this place for your home warranty needs and I got one year free too. Thank you so much.

Customer service rep, John, was polite and helpful. He took my information and said I would get an email soon for a technician to come out and check my refrigerator. The freezer is not freezing and the refrigerator has stopped cooling. I hope this experience turns out well. My policy is expiring very soon and it will depend on this whether or not I renew the contract.

Richard ** was great in helping me decide Select Home Warranty was the best option for me. I have peace of mind that there are plenty of contractors in the area that provide same day service and that my prior experiences with an AC unit that malfunctioned would have been covered under this warranty. Highly recommend.

SHW provided a technician quickly. The technician was very knowledgeable and polite. We could not resolve the issue because the AC starting working and did not throw a code but SHW has a record of what happened and if we have further problems we feel confident that it will be resolved quickly.

I want to Thank Shawn ** for his help and support today! I look forward to working with Select Home Warranty when our home needs TLC. He was able to answer my questions, provide multiple ways for my husband and I save money. He also helped me understand the benefits of SHW program. I also liked knowing I can use my own contractors to resolve issues in my home.

I am a new customer and very hopeful that SHW will be a positive experience. Always needing help with household things and having experienced pros is a plus! I am sure their expertise will help keep everything in my home in good repair without having unexpected expense. Being inexperienced at mechanical issues myself, having the added knowledge of professional repair people ready to work in my home without having the worry of the price of repairs will give great peace of mind.

I called SHW at approximately 3 PM in the afternoon and by 1030 the next morning I had a repair technician here he diagnosed the problem and it was able to repair it immediately and I now have a nice comfortable air-conditioned home. Great service and I would highly recommend Select Home Warranty to my friends.

I had called up looking to find a warranty that would protect the appliances in my home that was affordable and reliable. I believe I found it in this protection plan that Select Home Warranty has offered me. The employee was very kind and helpful. Thank you for providing me with a warranty protection plan.

After I had an emergency problem with my sewage system, I called for a plumber company and they fixed it and billed me for 225$! I sent the bill to Select Home Warranty and they reimbursed the bill in a reasonable amount of 150$. It was easy and quick. Only a phone call and an email. Thank you select home.

The ideal situation is to never use a home warranty company to have to make a claim. So far, so good in my case, as I have yet to need to enter a service request claim. My dealings w/ Select Home Warranty thus far have been quite good and I am pleased with the level of service I have received.

My rep was kind, knowledgeable and friendly. Steven was also able to upsell the product for a full 31/2 years without any pressure do to the value. I believe Steven is an asset to Select Home warranty. Yes I will be glad to recommend a friend based on his performance. Thank you Steven.

I was dissatisfied with a SHW provider and, after informing the SHW representative about it, he gave me a couple of choices and filed a new order soon after my decision. He was very professional, courteous and informative. I received an email within 24 hours letting me know they were working on finding a new provider to work on my garage door.

My agent, Fred was very helpful to me explaining the terms and value of the Home Warranty. He also helped me find the best plan that would meet my budget. I am glad that my home will be covered if something in my home breaks. Peace of mind! I am very satisfied with the level of customer service.

Hello support team, customer support and response is good but requested an emergency service request on 21st July. Till now the technician not yet showed up and not even scheduled. I am worried if really some other emergency comes up in the future then what is my situation? I am trying to respond mail but no response.

The representative that I spoke with this morning was very helpful and knowledgeable in assisting me in finding the model/serial number on the washer that I needed to make a claim for, it was early, and she was “kind and patient.” Truly professional. She explained the process that would follow regarding an email, and my need to follow up, the service fee... etc. A great interaction with a phone representative.

I had an emergency were a pipe bursted and had to call a plumber that day. Filing a claim the following day with Select Home was effortless - they answered the phone, and gave me very simple instructions how to file the claim. It was approved the following week without much fuss or undue burden on me.

I love the way they gave me options on the plans they have! Very helpful with what I needed and wanted! I was very pleased and satisfied with the results! It saved me a lot of money and I'm very happy with the way things went! I would recommend friends and family to join this company! They are awesome!

SHW helped me cover the cost of fixing my bathroom sink, the customer service (claim dept) were professional, understood my situation and they helped pay for the repair. I am very happy with SHW and I recommend them to anyone, homeowners, landlords, renters.

The Representative was very thorough and helpful. He explained all the options, answered all my questions while exercising great patience. I recommend Select Home Warranty because they have more to offer and competitive rates. Their plans are flexible and offer complete coverages so the customer can choose what’s best for their needs.

My customer service representative was totally amazing. He explained things to me. Especially in how to save some money!! I received 2 months free and saved money in doing so. So my contract Will paid off sooner. I can’t wait to see how this all works out for the company, the service company, the service and for me!!

Representative was courteous, helpful and knowledgeable of the product. Took time to answer all my questions and made suggestions to benefit and fit my needs. Gave me the names of plumbing companies they use and told me they would use any licensed contractor I had used in the past and was happy with. I will do business again with Select Home Warranty.

I called to put in a claim for my pool pump that needed repair and the assistance I received was very helpful and courteous. The repairman that came for the pool was also very courteous and explained what the issue was and the repair that needed to be made. This is my first claim and I'm very satisfied with SHW and the service provided.

It was a quick response! Having the SHW policy gives me peace of mind, not to worry about any expensive repairs that might come up. Whatever is covered by the policy, I don't have to worry about it. It is a great service and value for money! Exclusions, which are clearly listed on the policy, are what I sometimes worry about. Wish they could cover those as well at an additional expense!

I have put 2 claims and they always take care of my claim. If I get my own plumber they reimburse me with no problem. Sometimes taking care of the problem takes time. Like in a water leak it's hard to wait 2 to 3 days but I call my own plumber and it gets taken care of. Good warranty.

George ** was very patient, helpful, and professional in answering all of my inquiries to ensure that I had the policy that I needed to protect my property. I would definitely recommend the services at this time based on his customer service. His willingness to provide my quote in writing (versus just verbal) provide a level of comfort that I did obtain with other companies that I called prior to Select Home Warranty. Good Job!

Abraham was very professional, patient and helpful. I had many questions which he was prepared to answer. He was able to explain the product/policy in detail and help me understand why Select Home Warranty was a better choice over the competitor. He is the reason I chose to sign on with Select Home Warranty instead of the competitor that I have been using. Thank you Abraham!

I recently received a quote from Select Home Warranty and was shopping other options. The sales team contacted me directly and after listening to my requests was able to beat every other quote! They went a step further to tell me about additional savings that were available by locking in rates.

It was very easy and helpful with every aspect of my purchase. They even helped me with a lower price after I thought I was getting the best deal. When trying to find coverage in my area of HI. Select had the best coverage and made me feel comfortable with my purchase. Thank you select home warranty and looking forward to many many more years of happy business.

I spoke with Jonathan and he was informative and helpful. He explained how the coverage worked. He was very pleasant on the phone. I feel confident that if we do have a problem that it will be handled professionally and in a quick manner. And I also like that we can have our own maintenance person correct the problem..

The associate I worked with was knowledgeable and helpful. He explained all of the plan options and discussed my needs to help me choose the best plan for my current needs. I felt having all new kitchen appliances left me in a unique situation with home warranties. We were able to discuss this and find the plan that best suited my needs at an affordable rate. I did not feel this to be a pushy, high pressure sales tactic and felt comfortable with the associate. I would recommend to others.

Select Home Warranty has been good so far - I have issued 1 claim and they are working to dispatch a service person. I reported on Monday morning and am hoping to have a repairperson this afternoon. There were some questions which I called, provided my claim number and now think things are on track.

Renewal Rate increased by over $100 a year so I was forced to let my policy ending on 07/15/2020 to lapse to get the better rate now with no claims during the last cycle it wasn't worth me paying more. Now, the new policy isn't effective for 30 days and I will have to be in limbo if anything happens. It just seems like return customers should get better deals because we are the loyal ones.

So far so good, but I can’t say for sure until a tech comes out etc. The phone call was easy and productive. I’m hoping I will have some flexibility in scheduling when a tech comes out. Time will tell, and hopefully I can come back and add to this review if needed.

It was very easy to renew my policy with Select Warranty. I had their warranty for nearly 2.5 yrs prior to renewing for 6 yrs. I never had to get anything done in the prior years so I can’t talk about that. Their plans and prices and free months added to policy made me come back to them again.

Excellent value on a three year contract. Great customer service so far. They provided me additional coverage with a greater discount for being Military. Based on the internet information this company is #2 on the best 5 home warranties. Will follow up on future performance and rate. They also gave me the lowest service fee I have seen lately ($60.00). My yearly cost is also locked in for the next 3 years and the added roof leak protection.

I've had a contractor that has not responded to my calls pertaining to my insurance. I called Select Home Warranty and they were very helpful in taking care of the situation. Only being with Select Home Warranty for only a couple of months. I was very impressed with their quick response.

Air Conditioner Help. The representative that took my call were very knowledgeable on the process and what I should expect next. I was ask product information, when the problem and what the details of the issue were. Started I look forward to having the service tech come out and see how that part of the service works. Hopefully it goes as smooth as the first part.

Home AC not working. I called at 8 pm on July 21st, 2020. Customer service rep Hazel was kind to take my call and enter it in to the system. I received an email confirming my claim right away. I received the following email on July 23rd stating dispatch team is working to find technician.

The call to have someone come to check on a plumbing issue was easy and quick. The contractor was dispatched and came the same day. We are still waiting on the services to be rendered but the initial response was very quick. Will update the review after the services are rendered. Thank you.

I called to submit a claim and the process was very, very easy. Only took about 10 minutes and the associate was very kind. He walked me through all the info needed and made sure he fully understood my issue. I would highly recommend this company to anyone needing a home warranty.

Purchase protection for all my appliances for the next 3 years. I was convinced that a 3 year plan would be beneficial since my appliances were replaced over the past years at different times. Like to have one point of contact if a need any repairs. This company provides more features compared to their competitors.

So far so good! Daniel in the sales department was very helpful and kind. He was able to answer all of my questions and was very patient with me. I'm looking forward to great long-term experience with Select Home Warranty. If their claims department is as good as their sales department, sign me up for another year! Thank you.

To be the best you have to do your best. This is Select Home Warranty. And when you call them you will get fast answer and the approval get 24 to 48 business day. They have system and the search for contractors but sometimes the contractor they did not do the job so you have to inform them to help.

I needed to get my account number so I could make a claim. The young man I dealt with was knowledgeable and professional. I would highly recommend him because of The way he responded to my questions. I have never called before this call, but felt that all my questions were answered.

We were handled professionally and was quite pleased with the clarity of the rep, Chase. He answered all our questions fully. We hope that we do not need to use this service for any claims but feel if we do it will be handled quite efficiently. I would like to receive a hard copy in snail mail.