Select Home Warranty Reviews

Richard ** Did a wonderful job explaining the benefits & features of the Select Home Warranty plan I chose. I would appreciate him getting 5 Star credit for his interaction with me AND I will definitely be in the market for another plan within the next 6 months as I work towards the purchase of a new home. Unfortunately, in the emailed document or contract I was forwarded, I could not locate the order number. Please do NOT let this be an obstacle in giving Richard full credit for the sale transaction!

When buying a home, there are so many things to do and take care of, one of them shopping around for home warranty. Selecting the right contract with Select Home Warranty was easy, flexible (as we are not sure of the closing date yet) and on top I got a discount for being a teacher.

It was great customer service and very helpful. I was able to get all my questions answered and if I didn’t know something he would just say, "That’s alright. I can still help you," and that made me feel better about the process. It was no hassle at all making the claim on the phone. Just wish the dispatch be a little quicker in sending someone out.

My husband was very pleased with the customer service representative who addressed our first claim call to your company. He was very courteous, and easy to understand. He reassured us that he would dispatch a service tech as soon as possible and we should watch our email for a follow up or for a response from the technician.

Have an issue with electrical panel and breakers, Electrician said this was a fire hazard. Said panel behind breakers could overheat, spark and become a fire issue. He told us it needs to be addressed before it becomes a major issue. My wife and I have decided this is a problem that needs to be taken care of now.

I submitted a claim about my pool heater. Independent contractor came and recommend a repair or replaced. Select Warranty denied the claim due to HVAC system electrical failures. Pool heater is not same as HVAC system. It is obvious that the resolution team doesn't read the independent contractor diagnose. The customer service have no other ways but refuse to cover my claim. It is an error in their part of denying a different system. Select company trying very hard to tell me it is electrical failure while there is no POOL HEAter word in that denial claim. NEED help to spread the word that Select Home warranty will be their worst decision to make if they sign up for contract. Please NO. Sharing this experience. I can be of help to anyone in getting the best buck for their money.

I had not received any paperwork after enrolling in your plan.. I called the main number and was connected to a young man named Mark.. He was courteous, helpful and efficient. I will recommend you service to friends.. Thank you for this product. It will give me great peace of mind to know this is backing up my home.

The repairman called me 10 days later to see if the issue was resolved and I told him I had emailed the requested pictures and that I had heard nothing from SHW. He called them and was told the oven can not be fixed and they will be sending me a buyout check. It is March 14, 2020 and I have heard nothing from SHW. I have to give SHW 1 star because they did respond to my initial claim and their choice of appliance repairman 5 star= average 3 stars

Put him on your A List. I would not hesitate to have him another repair if needed. Pat

My request from Select was handled quickly. But the company choose was over 1hr 30 late for the appointment time. and did not contact me to let know they going to be late. Select had also quoted me a $60 fee but I had to pay $75 fee. Also did tell me a balance was due to order part until I called the Company. If I have another claim I would like to be to choose my own contractor.

We called the customer service hotline at 8am to make a claim because our fridge suddenly stopped working. Within 15 minutes, they managed to find the appliance repair service company to assess the issue and I managed to book an appointment for the next day in the morning. The service man found that my compressor is not spoiled. Now is still pending the follow up review from Select Home Warranty. Overall, the lead time so far has been fast. Hope they will fix/replace my fridge soon.

Thank you for helping out with my AC unit, we really appreciate it. We had a hard time finding a technician to help us fix our unit but Select Home beared with us and made it happen. We were able to go through the winter in a cozy home. I would recommend them to my friends and family as I have not found a service as good as there's anywhere else.

Was very helpful and pleasant. Gave me all the answers I needed. Great company. They have awesome coverage. I'm glad I got the best of the best one out there. They even cover the roof if it starts to leak. Awesome. You just can't beat the price.. I'm happy I went with them.

Very knowledgeable and caring about our needs. As I was looking, the team here expressed their value and made our decision very easy. I feel safe in knowing that our home will be taken care of over the next year. I will definitely recommend the series to anyone I know.

Tom was very helpful and gave me all the options to save money. I liked the different plan options and pay options. $$$ saved are good on anything and hope when and if needed, the service I did not get from a competitor. Home service is as good as the salesman.

I had another warranty service and switching to Select has been a good choice so far. The sales rep was a bit pushy to commit to 2-3 years but other than that I'm happy. The value for the service seems good. Only time will tell but I'm excited going in.

The website is easy to use and explains things thoroughly, when I called the agent to confirm the order is was friendly and polite, he offered several special deals and remained polite when I did not accept the offers, he was not pushy with the offers. I am happy with the pricing and coverage, the thing that remains to be seen is how I am helped if I have a claim.

Ray ** called me almost immediately after I submitted a quote. Ray was very professional, knowledgeable and extremely kind. He explained the policy in detailed, as well as a lot of discounts. He compared my previous company with Select Home Warranty. I appreciate his attention to the details. He provided various options and helped to relieve my inhibitions.

Isaac was informative, courteous and very helpful. He explained the different options in detail and helped me to pick the one that fits my need. I have a peace of mind now with the comprehensive coverage I just bought. I feel quite comfortable now I have a comprehensive coverage now.

It was a wonderful experience, this gentleman treated me with respect, was not pushy or in a rush. I really felt like I was talking to a human being and not a salesperson. Thank you very much Select Home Warranty. I would definitely not have any other company but you guys. Really never had a deal like this.

Rejected claims. I'm sure I'm not the only customer with which you are failing to honor your claims responsibility. Your rating on BBB is indicative of consistent abusive behavior. For me, this is beyond "suspicious practices"... I have personal confirmation of your claims denials and business practices. I am giving you 7 days to repair the open items prior to reporting this activity to BBB and the NJ Attorney General's office.

I filed a claim on my a/c unit. The first person sent out did not return or return my calls. They sent a second person out for which I had to pay again and then, after they said I would be reimbursed for this second visit, had to fight to get them to live up to their word. They requested 3 years of prior service documents and refused to accept what I had provided. After numerous calls and lots of time, they agreed to give me $300. The new unit cost $3400. After I received the $300 check, I pondered the thought of continuing this policy for the remaining 2 years. I decided to cancel this policy. I received a call from the regional manager who indicated I would get back $678 and would receive the check in the mail. The check I received was for $238.02. I called this manager back and he stated they deducted the $300 they did pay on my claim. Still fighting to get the remaining monies back!

I called the claim in on Sunday, someone came out on Tuesday, they gave SHW the diagnosis on Tuesday. I called back on Wednesday, and SHW said they were waiting on approval to allow the contractor to do the repairs. They were told what the diagnosis was on Tuesday, and they said it is a 24 to 48 hour turnaround for approval. Well, today is Thursday, and they are still telling me it is a 24 to 48 hour turnaround and they are still waiting on approval from the approval dept. I thought if it needed repair, that was the approval. Also, if the appliances could not be repaired, I would have to buy my appliances and be reimbursed in 30 days. Also, it could not go over $500.00. Where can you buy a washer and dryer for $500.00 new. Guess I should have read the contract better. You can only guess what I am going to do after this repair is complete.

Bad service. Take too long to process the claim. I cancelled their service after they waste my time and find a ‏Reason. You refuse to pay the bill. It was a waste of time and money. ‏I will not recommend their service or their warranty for anybody.

Called and had someone answer almost immediately. The customer service representative was helpful and polite. Once they gather my info the contractor sends me an email or text message setting up a time to inspect our damaged appliance. Satisfied with experience. Would recommend Select Home Warranty for future home buyers.

The salesperson was very polite and informative. Excellent value for the monies paid. In addition I received an additional two months onto the contract. The process to receive services sounded very easy and received a very good one time service charge. Have not had a chance to review the service the service that will be provided. Looking forward to a good experience.

My warranty advisor walked me through the enrollment process step by step. He found all available discounts I was entitled which lowered my premium and service call fees. The advisor was not pushy and very professional. Considering the coverage I have now, vs the coverage with my prior warranty company, I have much better protection for all aspects of my home, and for a significantly less premium. So far, off to a great experience with Select.

Toilet will not flush properly at all times and sometimes will not refill. There is also a leak on the bottom of the tank. Was told I would be assigned a work order and contact information within 48 hours. I couldn't ask for better service. I had used another company in the past and each claim was a hassle to get completed. I switched to Select Home Warranty and have never had a problem with a claim to date! Looking forward to the next email with the company and contact point. If all SHW claims are handled this proficient then I will be a customer for life!!!

I have been a Choice Home Warranty customer for some time now. I was very much discouraged in my dealings with them. The customer service guys with Select was very helpful in getting me switched over to their service. He was helpful in getting me services that I was interested in.

Isaac was very helpful and worked with me to get the best rates. He check for additional discounts like veteran and senior. He was able to answer my questions about the coverage. I will review the contract and make sure it works for my situation. From what we discussed it covers plumbing from the house to the road also.

Excellent service; representative was courteous and helpful. Answered questions; returned call from Saturday on a Sunday...this to us is someone who likes his job. Had an initial mix-up (on buyer's side), taken care of immediately and with great humor. Explained policy and explained what we were paying for. Thank you.

I was very pleased with how quickly the response time was after I submitted my claim. The technician arrived on time and knew exactly what to do once he arrived. My ice maker did not need to be replaced and has been working perfectly since ever since. I was also very impressed with the courteousness of the people I had contact with on the phone at Select Home Warranty during this process.

Steven was great. I had called in to get a quote for a house I just purchased. Steven was very knowledgeable and was eager to help. He walked me through everything and answered all questions I had. Thank you Steven. I will definitely make sure to recommend Select Home Warranty and Steven as well to all my friends and coworkers.

We called in since our water heater broke and needed help. The tech on the phone seemed very helpful and said he would expedite our case since it was dealing with gas. I’m waiting for the call from the repair company. The customer service rep said it will take between 24 and 48 hours but he said we should expect something sooner.

It was great, I tried to buy online but then I got callback and then agent helped to buy it over the phone of really great deal of 5 years. It was awesome experience. They also helped me reducing the premium and deductible per service. I would highly recommend this.

My husband and I were SO impressed with Manny from 3 Pillars Mechanical LLC who serviced our HVAC unit. Manny took the time to explain exactly what the problem was. Impressive professional and nice gentleman, too. Also the rep who got me signed up for SELECT, George, was extremely nice. I would recommend SELECT to everyone.

Claim was taken care with a contractor in less than 2 days. Contractor was very informative. Found the problem right away. Sent in the claim to the company on the same day. The company got back to me next day. Contractor has kept me informed every step of the way.

I expected more out of Select Home Warranty. They were not very forthcoming in helping me replace items that were supposed to be reimbursed. I had a dishwasher and hot water heater that had to be replaced and I only received a measly 300 for these items. I had to pay out of pocket.

For some reason every client is denied some service for reasons not listed. Pay for the contract but never get claims paid in full!; mostly no claim is ever fully approved. All they do is write up the claim but no authorization was ever approved. Read your contract. Nothing is approved in full ever; they offer 150$ maximum payment to every single client! They are cheats and crooks.

The service rep who took my claim was very polite and understanding of my issue. This is the second time I’ve had to use my service and so far they both were good experiences. Thank you for being so good! I hope the technician who comes out is equally good.

Our salesman was extremely friendly and informative. We would definitely recommend Stephen, as he provided various options. We look forward to dealing with him in the future if and when we need to use this home warranty. We were pleased to be informed about the better pricing by extending the term length from 3 years to 5 years.

I was with a different home warranty company. I was only with them for a few months. I had to make a claim and all I got was some moron they sent out that didn't know anything about what he was doing. I complained and got nowhere with the company. After they failed to send someone out again I finally had enough and canceled their service. I contacted Select Home Warranty and learned they were about the same price and gave the same coverage. So far no complaints. Very happy.

Was told when I purchase the warranty that both my AC and Heating for my dual zone home were covered. Upon reviewing the contract sent, only my primary was covered. Contacted customer support and they fix the issue covering my second AC and heating as the same cost. Also for pool and spa, heat pumps are not covered after being told my heating system are included. Would suggest exclusion be give upfront to customer before taking payment.

The representative, Bruce **, was fantastic. Bruce has a clear understanding of the available programs and is able to communicate the options clearly and with patience. He is extremely pleasant and has excellent customer service skills. Bruce was able to waive the waiting period as we were near the contract end date of our previous policy. We decided to purchase a multi-year plan.

I am trusting that I would get excellent customer service by purchasing Platinum Care for my home. This is a great investment and will give me peace of mind in the case I will need the service. Steven offered what he was able to offer sincerely so that I can get the best price/package possible.

We were very happy with the service we received. Salesperson was knowledgeable and helpful. Process was easy and fast. I would gladly recommend this company if all they promise is delivered. The deals they provide for multiple properties and for multiple years are more than competitive - they blow away the company we switched from.

Sam ** was great person explaining my Home Warranty and giving me the best deal, and I will be happy to refer the company to my friends those who owns houses in United States of America. I hope to be satisfy with SELECT for my home needs. I really appreciate it. Thank you, Sam **.

Alan was knowledgeable of his product and did are very good job explaining everything to me. He answered all my questions and was very helpful and kind. It sounds like we will be pleased with this company and hope this company will be prompt in service as Alan explained. So many times the service is lacking and it sounds like from what Alan says, your company will not let us down.

Ray ** was very helpful. He explained the program and answered all of my questions. Was not pushy! Very courteous - I appreciate his kindness and knowledge of the program and what is covered. I am happy to have this coverage after paying way too much to get my washing machine fixed.

Daniel was very pleasant explaining what I ask him. Very satisfied with call. Was very easy to understand, listen well, very polite. Would recommend friends to call about policy got themselves. Have looked at many different policy with other providers. Some not so pleasant to talk to. Daniel was very easy to talk to.

We've only had to place one claim with Select Home Warranty. We needed a furnace repair. The customer service was good. The repair was completed quickly and to our satisfaction. The service call price is reasonable, and the warranty coverage is good. Good value for your money. Brings peace of mind knowing that the big items in your home are covered.

William was great in explaining the warranty and helping set up our new plan. The process to sign up was simple, straightforward and very clear. The coverage offerings are extensive and they offer same day service in my area. The cost of warranty and service fees are lower than the competition.

I spoke with Mark ** to inquire into setting up home warranties for my 3 rental properties. Mark was terrific, as he is the only person the mentioned the option to sign up for additional years. I had spoken t to other representatives, and none of them had mentioned the great value of signing up for additional years. Mark ** it is appreciated.

Sam was very understanding, answered our Questions w/o hesitation and gave us a feeling of having purchased "Real Value". In this day of strange telephone interactions - his was a truly rare, understandable and fun experience. A Gold Star is muchly deserved.

I spoke with Jonathan regarding acquiring a home warranty. He was very pleasant and knowledgeable. I look forward to doing business with you in the future! The sign up was very easy and Jonathan was able to answer all of my questions regarding the warranty! He mentioned the fact that the service charge is only $60. Now that’s a great value!!!

I called to update my contact info and make file a claim but didn’t have all the information I needed for the claim and they were very helpful and patient with me during the whole process! I couldn’t be more pleased with the service I was provided! I will definitely be referring this company to my friends who are future home owners.

Fred ** was phenomenal!!! We had 3 conversations before I purchased my home warranty. He was very pleasant and helpful and answered all questions with detailed knowledge! I would give Fred ** and Select Home Warranty 10 stars if that was possible! Thank you! Love their coverage and the discounts that Fred found for our particular situation!

My oven went out the day I was having a wedding at my house. I contacted SHW and received a prompt response, asking me to call and give them a little more info. I called and the rep that helped me was very friendly and knowledgeable. She asked me all of the information that she needed to process my claim, and I was contacted by SHW within 24 hours to inform me as to where my claim was at this time. I am confident that they will be prompt and thorough in settling my claim.

I was under the impression that my warranty had expired some months ago, but the agent reminded me that the warranty is valid until May of 2020 due to 10 free months. I will continue to use the service to help with my home repairs and will be sure to recommend to friends who may need such warranty.

I had already purchased a service contract and was pretty happy with it but Jeff called on Sunday and made an even better offer that I couldn’t pass on. He was very professional and knowledgeable about your services and programs. I asked if I could consult with my wife and he agreed and gave me his dedicated line and extension. My wife and I talked and I did call Jeff back and purchased the better contract. We are now covered for six years and don’t have to worry for quite a while about our home appliances and systems. Thanks to Jeff for very good service.

So far this seems to be a good plan. I hope I have a good experience moving forward. I was with my last company for 19yrs. I hope this will be the last one. I have already told my cousin and girlfriend.

Ordering my SHW policy took only a few clicks. After speaking with a customer service rep who verified my application, I received my new policy which listed my coverage and explained claim processes and showed me what I needed to do to file a claim should the need ever arise.

So after I googled best home warranty first company was Select Home Warranty, simple after 5 minutes spoke with Steven I knew I chose the right person to talk, he direct me to the best policy with incredible price as well, I will recommend them to all my friends and family!

Very knowledgeable and very friendly. Quick and to the point. Covered all needs and answered all my questions. Found me great deals and offered a great price. Thank you for your help in finding a great plan.

Electrolux Cooktop. Jeremy spoke with me. He was very polite and is going to help me get my cooktop repaired. He was conscious and listened politely to me. I appreciated him greatly! I am not sure what you mean below by value and coverage. I have spent over $650.00 buying parts and trying to to complete this repair. Thank you so much!!!

I currently have a policy with another company. But I thought a change was in order. You are rated A+ and rates seem fair. I ordered your policy online today, and was going with the monthly program. A short time later I received a call from Select and am happy I did. The Rep. was able to save me money and give me two months Free....I am a happy camper. Way to go Select. Thanks.

I just purchased the plan. So far it seems like a good one. We will see once I need to use it. The customer service rep that called me was super quick in his response time from the moment I placed the order. He was friendly on the phone and helpful.

Helped a lot with setting up and getting me the best overall price and service cost ratio that worked for me. Overall y'all were the most friendly on the phone. I look forward to seeing how great your service is and hopefully continue to work with you for years to come.

Updated on 5/29/2020: It was my first time calling to file a claim. The person was helpful and very thorough. He made sure I had everything I needed and he seem generally concerned about my issue. I would definitely recommend to others. The contractor reached out to us immediately to schedule a service call at our earliest convenience. The process was made easy.

The rep was polite and assisted me quickly and accurately while I was on a 15 minute break at work. He made me aware of discounts and coupons providing me a great price and deductible. He was able to take my payment right then so I didn't have to worry about following up to make any payments.

Service was very nice. 5 star. Steven was very helpful. He explained everything nicely. Good job. I was trying to get one year warranty. He explained about 3 year deal and I got deal for 3 years Steven gave us. Nice customer service. Company has to gave raise.

Review with Isaac. I appreciate his assistance in answering my questions. I signed up with your company because he made me feel very comfortable to have this insurance. He was exceptionally knowledgeable and nice. I passed your info. to a few friends that do not have any ins. on their property. Hopefully, they will also be smart enough to sign up. We all know, something will break eventually so be ready. Thanks.

I’ve been told my contract does cover coil leaks, then claims tells me it does not. My contract says it does. I’m very dissatisfied and DO READ THE CONTRACT TO SEE FREON AND MAIN ITEMS ARE NOT COVERED, SO WHAT ARE WE PAYING ALL THIS MONEY FOR? I purchased 2 warranties for 2 homes and the older home began to have some issues just after the purchase of this warranty however I had another warranty company and they only used one contractor so I switched, I wish I had never switched, claims takes longer than expected and I have emails to call them back but it’s not denied in writing, what’s up with that???? Hmmm.

The company kept took a lot of time to finish the project. The service the individual spent over 30 minutes with the adjuster seems like there were a lot of questions asked about the project that were very unnecessary. Overall though we did get the project finished. I felt it this should have gone a little sooner.

Salesmen were rather pushy. They wanted to rush everything. They made me feel that they did not have time to spend with me and rushed me whenever I had questions. I did not care for that. I mentioned that to them, but they said that wasn't the case. They answered my questions.

I’ve had the worst experience as a customer. My claim has been open since the last week of January. Everyone that I talk to says they are going to do something and they don’t. I had a contractor that y’all sent to me and he was taking bad about the company and said that he deals with 5 warranty companies and he said y’all are the worst out of the 5. The contractor kept ignoring my calls and hanging up on me when I called. Select tried to contact the contractor at 828-218-5844 and he wouldn’t answer their call so I was told that he would dispatch it to someone else. He said that the process would start all over and I told him I’m not going to pay another 60.00 for someone else to come out. He said since it’s being transferred I wouldn’t have to.

The customer service was extremely helpful all the time. When I had trouble with a local contracting company, they allowed me to go ahead and schedule my own service with the company of my choice. The speed of processing claims was quick. They always seemed very understanding to my needs! I will definitely recommend Select to my family and friends. Great company!

Rep was knowlegable, complete and courteous and reviewed coverage. Answered all my ?s and went over items covered, terms and premium. Richard was well informed and there was no pressure to buy. He went over the history of the company and the scope of the business. Let me know of 30 day review of policy with money back guarantee if not satisfied.

MR. ** seem knowledgeable. I told him what I wanted and he filled in the blanks. That's how I got the option that I wanted. You are stretching it! What else to say except he was polite, he informed me of discounts, payment options. He was very professional. That's how he sold you.

Isaac was very professional and efficient in getting me started with my new contract. The pricing is very reasonable, especially with the discounts. The platinum service I chose covers every appliance in my household and is so affordable. I would really recommend your company to any and all of my friends. Robert **

My furnace went out when it was 13 degrees outside so I called Select Home Warranty (SHW) to ask for the appropriate procedure. They informed me that I would qualify for the reimbursement where the only thing I would be responsible for is the service fee. I got approval over the phone and scheduled the appointment. The tech came out and repaired my furnace and gave me the bill. I called SHW while he was still at my house so that a manager could talk to the tech per SHW request. After the SHW manager asked a few questions to the tech, they instructed the tech to give me the bill, I would pay it, then scan the bill and attach it to the online claim form. I followed all of those steps and to my surprise about a week later they approved a reimbursement of roughly half of the originally approved amount.

I was very pleased with Elliot... He was Courteous, Professional, and I felt he was sincerely trying to help... He gave me detailed answers and was respectful of my time... He was friendly and he knew a lot about his product. I would gladly purchase from him again in the future.

Fluid, professional discussions and prompt solutions. Highest appreciation for Senior Account Representative Isaac ** support in renewing our Select Home Warranty on 2nd March 2020. For sure will consider recommend SHW services to at least a friend. For sure I was impressed and I am looking forward =d to make full use of your coverage. I am now in a statutory Peace of Mind. Many thanks Isaac!

Bruce ** did a great job! He really went the "Extra mile" to get me as many discounts as possible. I received a discount for my military service, being a senior citizen. I also received "Free" a add on for my stand alone freezer and our ice maker in our refrigerator! Im very pleased!

Outcome was fair and very timely. The request for service was easy to do. Not hard at all. The response I got back was very fast and easy to understand. Also the answer I got was fair. The cost of depreciation was reasonable. I should be able to get a new microwave this week and have it installed by the weekend.

My dryer stopped heating, so claim was filed. I paid the technician, who came out and said the heating element was bad. After that the technician disappeared. I called SHW to find out what was going on and they could not contact the tech either so a new dispatch was sent. They decided to dispatch the same company that just disappeared. I'm now several weeks without a dryer and 3 boys at home. Numerous call to SHW having the same conversation over and over, asked for a supervisor, had to call the following day because supervisor never called and now again I'm waiting 24-48 hours for a technician, who knows how long for a diagnosis and the heating element to be ordered. What a pain, would have just taken care of myself had know this would be so challenging to communicate.

I called in today to get help accessing my warranty online. I was told that I didn't need to login in & that a copy of my warranty will be sent via email. However, my call in was for that service. Now, whereas it's not a need, it's my preference. The call got me nowhere.

Be sure and read contract carefully. Salesman did not explain very well. So when I called for a claim, I was surprised. I thought if people told you something then that was the way it was. But I was wrong. Left Choice to got with these people. A mistake on my part. But I talked to the guy 30 minutes and still, he did not tell a very important factor

We, unfortunately, purchased a 3 year warranty for two of our homes. We made our first claim 3 weeks ago, to have a dryer repaired. We waited for one week for a technician to come out to the property. We had to pay them a diagnostic fee. Then we were told to wait for a diagnosis. Then another "technician" came out to diagnose. We have now been waiting for 3 weeks for the dryer to be repaired. Select Home Warranty says that they are waiting for the diagnosis. Once they receive the diagnosis, they say it will be sent to their Approvals department. Once this department approves it, they say they will get back to the same technician and tell them they can fix it.... We HOPE!

The service technician was prompt, courteous, efficient, and knowledgeable. Khan went above and beyond to make sure our toilet was working properly. I would recommend Master Plumbing to others. I received topnotch service for a reasonable value. I appreciated the quick turnaround from the time I submit a claim to Select Home Warranty, to the time they contact me to set up an appointment. I was contacted within 24 hours of my claim being submitted. Thank you.

I just signed up with Isaac **, he was excellent and professional but also gave us a great rate for a 6 year period. He answered multiple questions patiently and provided support with honesty. I truly hope the Select Home Warranty Services are as good as the customer service. Thank. Truly a peace of mind.

Called Select Home Warranty to establish a new Policy. The process was easy, straightforward and was right for my budget. It took only minutes to get the plan I required. Ben T. (my rep) took the time to answer any questions I had. Would recommend them to friends without hesitation.

The sales rep was helpful in explaining options and providing the most cost effective program. He took the time to explain different plans. He showed how a five year plan can save money in both the short term and long term. He understood all of the programs and plans and was able to do an effective cost analysis over the phone.

Very easy to order and very helpful on the phone with deciding which of the plans to order, I compared at least 6 plans and consumer reports and reviews before deciding on this plan and company so far I am happy with my multiyear plan at this price and service call charge.

Clothes washer. I was able to get swift service when doing my claim. I was on my break and did not have a lot of time. The customer representative was very good at gathering the information he needed so I can get the help I need. I appreciate that the process isn’t long.

When I talked to Bruce **, he was very polite, professional and easy to talk to. He answered all questions that I asked to my satisfaction. It was a very pleasant experience, and I feel that any concerns I may have in the future will be handled promptly and professionally.

I filed a claim for my over the range microwave that stopped working. I was unable to place the service call online, and had to call in this claim because I never received my policy number. Once the claim was filed, I did not hear back from a representative for almost a week. I then called them, only to be advised that I would not be able to have a technician come out and that I would be given information for $95 only and that it does not cover installation. I then asked for documentation of this and later had to call again asking for the information. I do not feel that this is good service, and it would’ve been nice to receive a call advising the reason for this instead of having to call multiple times to get this rectified.

My sump pump stopped working and everything is wet and very musty. Needing it repaired and water/any damage cleaned up. Haven't slept yet, trying to keep a battery back pump going to keep any further water from coming in. Customer service was great, helped me with the process, and are working on getting a local company to deal with the issues.

Daniel ** was helpful, courteous, friendly, professional. Explained the plan well and gave us the confidence in Select to sign up for 14 months. We were not happy with our previous provider, so with Daniel's careful explanations of how Select works, it seemed to be a 180 from previous experience.

Home warranty claim for plumbing. Claims and dispatch departments were great! Got fast service and was notified by text every step of the way. Only thing I was not happy with was that the leak was in the wall and getting to the leak was not covered so now we have to cut into the Sheetrock before the plumber can do his part, then we’ll have to patch it ourselves.

First couldn’t understand the person on the phone. Second our water heater took a crap and from my understanding most water heaters go out with leaking and guess what, they don’t cover it. I have talked to people that worked with this company and found out they are horrible to work with even for their contractors. Hmmm so you pay every month and they will look for any reason to deny your claim.

So far, so good. We'll see now if they keep their word advertised as my a/c system has been diagnosed for replacement by reputable company. Let's see how things are handled by Select Home Warranty. I hope they keep their word as advertised. They have addressed a couple small items in the past. Even had my a/c Freon replaced, but it continues to leak a couple years later, units need to be replaced. Not ethical to keep filling a leaking system with harmful refrigerants that keep leaking into environment.

I just purchased a plan, and Richard handled it very smoothly. He assisted me with thorough information and with any questions, I may have had about the prices and upfront fees. He was very informative on the questions that I had, and that was about all. Thank you.

While the website to sign up for home warranty service was fairly easy to navigate, I really appreciated the followup call I received. I was able to get a great rate, with an equally great per service deductible. Thanks for giving me a great deal. The quality of service is a great value.

I was very pleased to sign up for Select Home Warranty. The representative tried to give us every possible discount, and we got a wonderful price. They even cover wells and septic systems and many other companies don't. I also liked the low service fee. We are getting a much better value with this home warranty company than our other one. We were glad to find it because we used the other company for over three years.

Ricard provided clear information about the plans and what was right for me and talked me into a 3 year plan. Happy to have coverage on all kitchen and heating and ac and garage door openers. I appreciate his ability to get the plan started on our house closing date.

A little pushy but very informative. The policy offered was well with my needs in service and cost. Greg understood as a senior citizen with another policy the need for timing with cancelling the other policy before this one begins.

Isaac did a wonderful job in describing all the services and options available under the warranty plan to us and he found the product that fit our needs and budget. He was extremely patient and easy to work with over the phone. This home warranty covers every major appliance, electrical, and plumbing. It has a very reasonable service fee.

Representative was friendly, knowledgeable and the process was quick and painless. I feel like I got a great deal! I previously had a Home Warranty with another company who didn’t work weekends? I live in Florida so if my AC went out on Friday, I was lucky if they came by Monday.

Haven't had the chance to use it yet however the man I spoke to was Alan and he was amazing. Not pushy or trying to sell me something. Great service! I am looking forward to working with Select. I just cancelled two contracts with American Home Shield. Very unhappy with their techs and services.

They said I would have to replace my garbage disposal and will credit me with $75 but that will not cover the cost of labor. I will contact them. They outsource all calls to the Philippines. Hard to get a local repair person so if Select cannot find one locally the client will have to call someone, pay them and then get reimbursed--which can be a burden to the client.

We called to have a tech come out when the upright freezer stopped working. They sent a tech almost immediately. The tech was quick in doing his inspection, found the problem quickly and was done. Very nice, efficient and friendly young man. They followed up the next few days to make sure it was taken care of and that the tech had done his job.

I was given a few different options for renewal. I was told the benefits of them all and able to decide which one I needed. The representative was clear on helping me. The best one for me was the three year plan with the least amount to pay each time service is need added months added on.

We are homeowners looking for a new Home Warranty policy! This company appears to have a good product. William ** was very professional in his research to accommodate our needs. We hope the Company is as good as William has stated in his presentation!

Ryan was thorough and explained my options for coverage and saved me a lot of money. I get 6 yrs coverage for 5 years payment and $45 fee for a service call. Select has a good rating. Ryan did not pressure me to sign for any options. He only explained them. Thank You. Eugene **.

So far, not so good. I asked if I would receive an invoice by which to pay my monthly payment and so far have not received a response. I have called a couple of times and yet to have no one return my call. Just called and phone number has music but then it cuts off.

Daniel was great to work with. He was very knowledgeable, and he helped me get the maximum discounts. I am very satisfied with my signing up. It was a great experience. I would definitely recommend this company. I was reluctant to sign up, but he put me at ease. It was an easy process.

Way less expensive than our last home warranty and covers everything. Our last home warranty was overpriced and had us paying for coverage that we didn't need. This home warranty covers everything and is priced just right. Out here in the high hot heat of the desert summer sun, we need coverage to protect our air conditioner. To replace it would cost a minimum of $5000. Select Home Warranty gives us peace of mind! :-)

Home coverage Platinum. Richard was my person who really worked very hard to get the coverage and the price that I could manage. He was very plain talking and very nice. Your company should be thankful for a represented that knows how to work with those who wants to do business with you. I give Richard a big 5 star.

Just spoke with Jonathan about a new home warranty service. He took the time to explain the warranty and get us the best price possible. He was the one that addressed discounted pricing for certain members and groups. This company offers discounts to Retired Military and veterans, AARP, and AAA. He quickly sent all warranty information to us and verified receipt of the information. Thank you for a job well done!!

Opening Account. The salesperson was knowledgeable and answered all of my questions, I will be telling my friends and family about Select Home Warranty. I have been with Choice Home Warranty and my 1st experience was horrible, and with American Home Shield the monthly payment is two times as much and I was.

I really had a good experience with Steven's customer service, very polite and he answer all my questions and took his time to give me information in details. He was able to convince me on a great warranty offer so good I couldn't say no and I really wasn't looking to buy home warranty. I have had different home warranties but Select has the best deals and with great coverage, I was able to save about $300 per year and $30 per service call fee. I would definitely will recommend my friends and family to take advantage of their promotion they have, and I would definitely will get their service for my second home as soon as my 1 year contract is done.

Steven ** was professional and very helpful. He listen to my concerns and answer all of my questions, Mr. ** show help me by showing me a way I could pay for premium for the entire year. Thank you mr. **, I am recommending this company To my friend who is looking for a home warranty insurance.

Home warranty purchase. Knowledgeable and professional attitude. Very convincing and thorough. Presentation of a product very well. Best product offered for its value. Does not require second thought. Spent time to answer all concerns and questions. Definitely worth recommending others for this product. Very accommodating to provide better package than a competitors. Well done!

Fred ** sold me on Select and put a one year plan together at a reasonable price. I was happy with this transaction. Select was rated 2nd in the home warranty field so I hope this home warranty is everything as promised. I'd be glad to say more if I have any products wear out,

This is my first time with Select Home Warranty. I thought it would be a great opportunity. I decided to go with the Platinum plan. It has everything in the coverage that I was looking for so It was very helpful to me. I was very satisfied and I would recommend them.

New enrollment. This was the smoothest call I have ever had. Ray was absolutely awesome And very informative. He made sure I understood everything and even was able to extend different offers to gain my business. Glad I made the call.

The customer service representative was knowledgeable, helpful and easy to understand. I have spoke with several home warranty companies. Several had salespeople who I could not understand due to their accent while others were unclear on what they had to offer. Sam was very easy to work with.

My dryer is not drying my clothes. CS was very helpful in getting my claim filed. Answered all my questions and concerns with filing my claim. This is my first claim to file with Select Home Warranty but the customer service rep made my experience carefree and easy. Now I am waiting on a technician to evaluation my claim and go from there. Thanks to my customer service rep it all has been filed and done in a timely manner. The question asked were very thorough and easy to answer.

Oven/range. The customer service representative was great but I am going to have to find a repair technician - this concerns me: what if I can't find someone? You should tell your customers upfront if you do not have repair technicians in the local area.

Information was clear and concise and tailored to my needs, the sales representative was knowledgeable and helpful. Didn’t pressure me to make a sale. We talked in detail about what was best for my home. Offering me the best price to fit my budget was a plus for the sales representative who treated me like a person and not just trying to make a sale.

Great service representative Chase with your warranty company went over all the plans and prices with me to purchase a good home warranty for my son’s home. He even called back after a few days not knowing I had misplaced his contact information after speaking with my son to see if this was the service warranty he wanted. We got what was needed at a great price. Thank you.

Sam was very knowledgeable, very courteous, very professional and very patient he answered all my questions and also gave me suggestions. He was awesome. I would recommend this company to all my fellow family and friends. I can see myself and others with this company for a very long time. The service with Home Select Warranty is awesome. Keep up the good work. For the amount every month and the service fee is excellent. Most companies will charge you 150.00 service fee which is very ridiculous. I totally am satisfied with the service I received.

Ed ** was helpful, respectful and friendly. You can tell from the tone of his voice that he is a good person and gave me a decent discount. He really convinced me to switch from the other party which am glad I did✌️??? He truly knows what he's doing!!!!

I had a very good experience with the customer service representative. He was extremely knowledgable, professional, and friendly. I will recommend this service to all my friends, and family members! The service fee is a little higher than the other home warranty companies but I was blown away by the great customer service experience.

My account was charged twice and I had to call customer service back two times to correct my email to make sure the policy was sent to me. I also started receiving numerous phone calls up to eight times a day from the call center, which is the reason for the 3 star rating.

I worked with Richard to set up a new warranty contract for our home. I had called for a quote to compare to American Home Shield. He was knowledgeable about the products what was covered and he provided me with quick service. He provided contract details and service fee dispatch price without hesitation.

They were very helpful in finding the right plan that I could afford. I was very pleased with how easy it was to get the information I needed and make a decision without feeling pressured. I would deliberately recommend them for someone looking for a warranty. They really did a very good job of making sure I was satisfied.

The technician did an wonderful job. Quick and accurate. Very respectful. Knew what to look for. Found the problem. And fixed it. The whole thing only took a few minutes. I was very impressed and would recommend to anyone who needs help. Never have I had a job done so well. I was super delighted to have the job done so effective and efficient.

Apparently company pays only for broken details, but not for actual work for appliance to be fixed. When I asked multiple times (4 times in my phone conversations with the agents) about policy document that outline this point... they said, "You should receive it from 24-48 hours..." and I received nothing... They say, "Check your SPAM..." how convenient :)... I received other notifications, but not with the policy. Also processing time for the check for them to pay you takes 30 days :)... Awful experience.

Elliot ** was very friendly and explained everything and answered all my questions. He explained all the covered items and then he also helped me with my service call fee. I also referred someone to call and get a quote as well. I am very please with the whole experience of purchasing the warranty.

I am extremely upset with Select Home Warranty. It has been almost 4 weeks since I submitted a request to fix our dryer. Promises have been made by your employees that a technician will be found, but nothing happens. RJ (extension **) promised me a week ago that my problem "would be taken care of." I asked for a list of service providers which you have already contacted. I was told I could not be given that information. I feel I am being given a run-around.

Mark was great. He was fast, friendly and answered all my questions. I felt a little pressured by having to pay for the service prior to having see the contract but he sent it by email very quickly. The price of the service blew most of the other warranty services out of the water. Thanks and hopefully this will be a long lasting relationship!

I am really disappoint of your support for my water heater problem. You can’t help me to find a suitable contractor to fix my water heater, so I have to use cold water to take shower and wash all my stuffs during this cold weather. Even I have requested your help to speed up your process, your agent just want me to get my own contractor. If I need to find the contractor myself, then why should I get this home protection?

I was able to talk with a representative about sending me information pertaining to my warranty which she assured me that I would receive the information within 24-48 hours which I did and I am satisfied. Thank you for your assistance. After looking online my warranty information was there. Please keep me inform of any changes.

I've had issues with my refrigerator so I called Select Home Warranty. Unlike a competitor I used to have, I was able to talk to a representative immediately and file a claim. He made sure he took time to find out the issue. I received a call from a contractor within 30 minutes to schedule! I'm happy with the smooth and efficient process.

I reached out to Select Home Warranty to get a quote for my home that I was selling. I of course did not want to spend a lot of money, but wanted to ensure that it was a quality plan that was worth the expense and would also be of value to the new homeowners. Fred was able to answer all of my questions and ensure that the plan not only covered everything, but also covered double of certain appliances (as I have an additional basement apartment downstairs) without costing double the price as many of their competitors did. In addition, the buyers were thrilled to find out that they weren’t just getting 12 months coverage, they were getting an extra two months. Couldn’t be happier, and the buyers were happy to know that I chose Select Home.

I don't know whether Richard ** was a super salesman or I was just an easygoing customer. In any case, I was impressed by his presentation and salesmanship. I opted for a longer term contract because the terms seemed reasonable and his offer genuine. If everything is as good as RZ made it seem, it's a wonderful deal and I thank him for it. GG

I was very pleased with my enrollment process. The Saleman took the time to explain the difference between the different package and offered me a great deal. Very knowledgeable and respectful. Great job Ed **. I would definitely give him a five star rating and recommend Select Home Warranty to my friends and family.

Stove was not working. Select Home Warranty tech was very helpful to diagnose the problem and tried to get it fixed ASAP. Handle was broken and technician was able to estimate and submit it for approval. Approval process was very expeditious. Tech was able to rectify the problem in timely manner.

I requested a new claim from Select Home Warranty today. The claims representative was quick and thorough with his questioning and directions as how to proceed with my claim. The representative seems to be knowledgeable with the information he shared with me and provided me with an email receipt confirming my request was submitted.

I called in to inquire about new service. Sam was very knowledgeable and polite. He explained everything in great detail and helped me make the best decision for my home. Extremely happy with my service. I feel protected and ready for the unknown. It can be scary being a homeowner but knowing I have Select Home Warranty I feel safe.

David was helpful and knowledgeable. He also informed me of a discount that was being offered at the time. He was available when I had questions. He provided me with a direct number to reach him for any further assistance I may need in the future. Thank you David for your assistance.

The reps I spoke with were very helpful. First Ben, then Jeff, finally Peter ** sealed the deal to my satisfaction. All reps were well informed and courteous. Peter was professional and open to negotiation, both big pluses IMO. I would recommend Select Home Warranty to future clients and fellow Realtors. I appreciate the diligence of the reps.

Mr. ** was very nice and helpful. I felt like he was really trying to find the best deals for me. Out of all the people I spoke to I felt most confident with him. I feel like he was working it as if it was him in this situation.

Refer to Claim #: **. Very dissatisfied and I am about to cancel my coverage. No one in the area wants to do business with you. My heating system is the main item I am concerned about for coverage. It seems you don't have a satisfactory payment record with the previous companies that use to contract for you so, they have dropped you. Please resolve asap.

Called and they were very nice and helpful. Total time to place a new claim was less than 5 minutes. I will patiently wait on my claim to be processed and the repair to be completed. I have used this company for a few years now and have not had an issue.

I was very satisfied with my agent being very knowledgeable about each package. He explained what each product would cover and was very friendly. He even offered for me to pay for the premium in full in order to receive an additional two free months. I would highly recommend this company to others because I believe they would be very satisfied.

I researched different home warranties, and talked to different customer support for each, Select seemed to be the best for my needs, The Sales guy (Fred) was very helpful answering my questions and helping select the best plan for me. Overall very happy with the experience. Would recommend to a friend!

They were really helpful and able to get me the help I needed. My septic tank is not working and it is smelling and running out so I told them about the problem. They told me it was covered for my septic tank so they will send the dispatch the information. Very helpful and affordable.

Had the call on 2/25/2020 and it did not go well, but on 2/26/2020 the representative was very helpful. I was not told initially that having an ice maker would be an add-on which I was initially upset about; however the call today was very pleasant and the person was very polite.

The sales executive was very professional and knowledgeable. He was able to propose a very attractive offer that made me sign up for 6 years with the 6th year free. I would recommend the services to others. At the beginning seems like a nice company. Will find out how it goes.

We had a very small leak that started and wasn't getting any better so SHW sent out a terrific company (Plumb Rite) and they took great care of us. It turned out to be something easily fixed. I am so grateful I decided last year to purchase my policy. I had no idea I would be unemployed and if this had been something more serious it could've really been disastrous. I also want to say, unlike most businesses they had excellent communication and customer service on both sides. Thanks guys!

Excellent customer service, representative went out of his way to find any promos available. Sol ** is a great representative. Friendly communication and very professional. Everything in the plan was explained thoroughly. I definitely recommend Select Home Warranty to everyone looking to purchase it. My prior home owners warranty company didn’t come close to all that Select offered at a lower rate. They offer discounts and cover your roof free of charge. That’s a big plus. My repair deductible is less than my last company and for paying for a full year I got 150.00 discount. Very satisfied customer. Thank you Sol **.

Service guy is very friendly and quick determine the root cause. Setup another appointment for replace the failed part. I'm very happy about the service. Thank you.

I thought home warranty was supposed to take the stress off of the homeowner. This has been a nightmare and in no way has it saved me money. I had a small leak in a pipe in my basement that lead up to the guest bath sink. First after filing the claim I had to wait 48 hrs for a response. They told me they had a plumber to call and after reaching him I had to wait another 48 hrs for him to come out.

After dealing with another company for over 25 years this was a positive experience! Representative was very clear and precise. Great communication skills. Explain the plan and coverage, deductibles and the contract along with discounts in regards to senior discounts and locked in pricing. Would recommend this company to my family and friends. Good experience.

David ** was very knowledgeable of product and very helpful. His way of explaining cost and advantages of more than one year sign up were very helpful. Would recommend him and company very highly. He also went threw every item that was covered also treated me a senior with respect yet made it so it was understandable.Thanks.

Richard was very patient and answered all our questions. He was very clear and concise and appreciate all the time he took with me so we could understand all the coverages and advantages of your home warranty. I appreciated the additional discounts he let us know about. Happy to recommend to others that are looking for a home warranty.

I expected to spend about $600 annually for a home warranty comparable to the one George ** offered me. He initially offered $450 annually but then continued piling on the savings by informing me at could get it at $350 annually with 1 year free if I went with the 5 year option; being me down to $292 annually. Couldn’t be more pleased.

We have been looking for a home warranty because our contract with the previous company was expired. In addition, we have found this company with amazing reviews and great and affordable price plans. We enjoy being a customer for Select Home Warranty. It's our first time getting a policy with them and let me tell you, they have great customer service that understands our needs and is always there to help on time. Thank you Select Home Warranty.

Called your company for the first time and was pleased with the services provided and the person i spoke. He was very patient and respectful. This is the first time i heard of select home warranty. I found out the information on line and was very pleased when I called and someone answered the phone and took the time to explain what is offered and the coverage and rates.

Great salesmanship! I was shopping around for home warranty and they called me. Everything they said over the phone and my contract was on point! I'm happy with my contract. I haven't had to use the services yet, but, I'm confident they will deliver with what is written on the contract. Thank you very much.

Just enrolled for the 2-year/Gold plan payable in one payment commencing on 5/23.... My contact was Ray **. He was extremely pleasant, polite and efficient. Since I am not yet covered and do not have an order number as yet I obviously have not had any claims thus far.

Had good experience. Offer was very competitive and offered just as much as current policy with another company. Having the roof coverage was an added bonus that was nice. I was satisfied with the experience I received over the phone. Abraham was helpful comparing my old plan to what SHW was offering and helped negotiate a great deal for me.

Thank you very much. As I was saying, Sol had a willingness and a happy spirit about him as he gave me a very helpful professional service. Thank you. Sol was very professional and positive with a positive attitude. I appreciate how he walked me through all the possible services of the home warranty, the discounts, prices, initial home service charge for repair service, etc., etc. Thank you.

Fred was pleasant and informative. Made the agreement fit my needs. The value compared to other services is not even close. The policy fee and the service call fee made the decision a no brainer. The fact that you can add a stand alone freezer or a second fridge makes the deal!

I called and was told within 48 hours I would be hearing from a plumber. Well it had been now 4 days and I have not heard from the company or a plumber. This is the worst home warranty company I have ever dealt with. I truly do not know why I keep paying this useless company.

Refrigerator repair. Excellent FAST service. Repair contractor contacted me within minutes of my call. I never experienced such fast courtesy service. Thank you. Much much better than my previous home warranty company, Thank you for the great service and response.. The previous warranty took over a week to get back to me and days to schedule.

The gentleman I spoke with to determine whether or not I was covered for my particular problem was efficient, courteous and knowledgeable. I look forward to continuing my relationship with Select Home and intend to re-up my contract shortly. I am looking forward to concluding this business and know that Select Home will be there for me if ever I should need them again. Thank you!

Excellent job done by Jonathan **. Answered all my questions. Very personable. Had a very good working knowledge of his product and the service that they offer. He was very polite and spoke very clearly and slowly. He did a good job of upselling the additional longer termed service contracts that they offered. It would be a pleasure working with him again in the future.

Great service, you answer all my questions, gave me option for different discounts available for me and help me pick the insurance that better fit my situation. My house is very important to me and I need to keep it in the best condition possible. Thank you for the help.

After a very unsatisfying experience with my previous home warranty company I was looking for information on alternatives. Consumer Advocates listed Select as the best value and they are a Consumer Affairs "authorized brand". Jonathan ** was my CSR and he 'sold' me on the company; we quickly and painlessly completed the transaction. Home warranties are one of those things you buy yet hope you never have to use. Having the right one, however, is so important in the event you have to make a claim.

While researching different companies, I found SHW covered everything I needed plus some extras with no request for a home inspection first. Alan ** was very helpful in getting me the right coverage I needed at a good price. He is also very knowledgeable about the different programs offered. I am very satisfied with my purchase.

I found the sales rep to be friendly, knowledgeable and succinct to my interests. He seemed to know his company well and represented them with thoroughness and efficiency. I do believe he might have been a bit more empathetic and warmer in his tone.

Select Home Warranty sent repairman Joe (Manny Appliance Repair) who came out asap and determined what was wrong. Compressor for Kitchen Aid no longer available. Need to buy new refrigerator which I already ordered. I now need to know what Select Home Warranty will reimburse me. Cost for new refrigerator is: $8533.80. The compressor part was quoted as $562.33. Total job to install and repair would be $1172.87 minus $45. Service call is $1127.87. Hope to hear from Select soon.

I was having a great deal of difficulty getting a refund issued until I finally got bounced to Mr. ** desk. He is a nice, no nonsense guy who can shred the red tape his colleagues are seemingly paid to spin. He saved me cancelling my multi year contract — Thanks, Jeremy! I hope your superiors reward you for superior customer service and fair play.

The sales representative was very professional and asked pertinent questions regarding my needs. He was able to recommended a program that worked best for us. I am also a Realtor and I will be recommending Select Home Warranty to my clients after many years of using American Home Shield. I look forward to a positive experience with Select.

Florence was pleasant and made sure all the information was given to her to file this claim. The issue is water under the refrigerator, damaging the laminate floor. It's happened two times now and needs to be fixed. Looking forward to finding out who to contact to get the refrigerator serviced.

I just signed up so I hope this is a good company....I had American Home Shield and they are very expensive compared to Select Home Warranty. The prices were great and the customer service guy was great....Now let's hope the service from Select Home Warranty is as good..I also am 55 and received a senior discount....yayyyyy.

Hot water heater not producing any hot water. Heater is approximately 10 years old or older. I have checked all switches and breakers. The unit is located outside the house in a "Closet" on the side of the house behind a access panel.

I was really pleased with my experience tonight putting in my 1st claim. My representative was very nice and I feel good about our claim. I feel confident that our situation will be resolved soon. And actually we put in 2 claims this evening that we need addressed.

This was my 3rd attempt to file a claim with SHW, & it took 3 weeks, w/ over a dozen calls, to get a response. They wanted me to wait 2 weeks to get my furnace fixed and I live in MN. It was -25 below wind chill the that week. I don't think so. I called when the technician I had hired was here, never got through, the invoice wasn't good enough, after 2 weeks, then they wanted paperwork going back 3 year. The 17-page contract full of all the fine print crap that gets them out of covering anything, you don't get until AFTER you sign.

I spoke with someone about my broken dishwasher and they said someone will get back to me within 24 to 48 hours. They were helpful and started my claim order in!!I received an email stating that someone will contact me. I feel like this is a good company and all will go well.

I always have home warranty plan. For years I had a plan with 2-10, than with Choice and now this is my first time i decided to try SHW. Generally I am really unhappy with SHW. And after my contract will expire I do not plan to renew it for a new term and I will go back to CHW. CHW has better coverage, easier online communication and better customer service.

Ray provided me with all of the information and opportunities your company has to offer. I appreciate his support as well as his consideration of my availability. I feel confident that my home is in good care thanks to the friendly and informative service of Ray. A big thanks to him and all of his help.

I was shopping around for a new warranty plan and I wasn't sure which company to choose. I searched for the best home warranty company and Select showed up as #3 on the list. The 1st two companies failed to display their plans and that's where they lost me. Select has the most affordable plans available out of 3 companies I called. They offered a lot of system and appliance coverages that I felt I should have and need. They also gave me to extra months of coverage as a new member. My Representative was great explaining and answering my questions.

The representative understood my concern and quickly found my account information and assisted with processing my claim. A plumber will contact me shortly about scheduling an appointment to come to my home to fix the toilet. The toilet is leaking. I am hoping this will be resolved within the next few days.

I am happy with it so far. I started this plan back in September. We haven't had to use it much. The systems in our house are not that old so we rarely get things that break down or require service. We may continue it and renew it if the price stays affordable for us. It will renew next September.

Great service professional and knowledgeable. Asked a few questions and he answered them. Requested ice machine to be covered and he did it. Was going with another company but service guys called and told me a great deal and added over 3 years of service. Hope it lives up to what they told me.