Select Home Warranty Reviews

I filled in the on-line claim questionnaire incorrectly; your agent Jack efficiently helped me refine the claim! Very helpful young man who listened and quickly understood how to refile the claim! The agent was polite and helpful and asked the right questions to finish the claim file process? Many thanks Jack.

Super easy to subscribe, so far has been great experience. This company rated high, price is great and works well for what we need. Thank you for getting us enrolled in this plan! It came at a perfect time, our previous plan was great for awhile, but price did not reflect the changes that were made.

Shortly after signing with Select Home Warranty I moved. During the move I misplaced my policy. I called Select Home Warranty customer service to request a replacement copy. The representative I spoke with was very courteous and professional. He assisted me rapidly to my satisfaction. I would recommend Select Home Warranty to anyone needing this type of coverage, GREAT JOB!!!!

Wow, what a deal. And what an easy process! It took no more than 15 minutes start to finish. Michele helped me out on a Sunday no less! This makes me feel much more comfortable knowing that my major appliances, plumbing, etc. are covered if something goes bad. Thanks so much!

Roof leak. The Select warranty representative asked appropriate questions in order to open up a claim. The representative was courteous and though we had a static connection the representative was patient to repeat information and questions when asked. I was Pleased with my exchange with the rep & expect to receive notification within 48 hrs from a contractor. Thank you.

I have made countless calls to the PHILIPPINE call center where I STRUGGLE trying to explain things in BASIC ENGLISH. Countless follow up calls, estimates and reports on damage have gone unanswered. ALMOST EVERY CLAIM I HAVE MADE HAS BEEN REJECTED. They collect money and DON'T PAY FOR. Stay away - seems like a big scam to me.

Never use Select Home Warranty to insure your home. I had two small claims in the last three years, and their local representative never turned up. I had to call outside technicians to fix the problem and the company did not reimburse the money. Finally I had to call them so many times to cancel my policy because they were not reimbursing for their repairs. They finally approved one claim and did not approve the second claim, and when I received the refund, they deducted most of money because of the cancelled policy - Never use this company.

I am not sure what everyone else's experiences have been but this has been the worst warranty company I have dealt with. They consistently reject claims from day one, reps will tell you a claim is rejected before it ever goes to review. When someone comes out they will tell the worker to stop looking for the problem and ask them to leave the property without a resolution when it comes to AC units. Plumbing issues--they make up their own rules even if not quoted in the policy and you have to argue the facts with them. Claims are rejected as soon as you file them even if they meet guidelines. Operators do not listen and put wrong info in claims causing them to be rejected. Constantly have to call back to correct issues and argue claims which even if they fit the policy are automatically rejected. Don't waste your money. Will cost you more money in the long run and won't even have an answer for the problem.

Everything was explained in a professional manner and associate was very polite. Thanks for everything, I appreciate it. I will be calling when my appliances are In need of service or if my roof has a leak. I'm so excited that I am worry free and don't have to scramble to look for a repair facility if something goes wrong. Thank you.

I was very pleased with the service I got from your sales Representative. He was very informative and offers me a lot of different options. He was pleasant, very well spoken. Just ready to call the company and ask some questions in my phone rang with the customer service representative. I will be definitely telling my friends about this company.

I was able to submit the claim online and just had to make one call while the technician was at our house. The call was quick and efficient as possible and the customer service was good. My husband and I are thankful we had this policy when we had unexpected issues with our dryer. It gives us peace of mind and makes it easier to budget.

The person I talked with Jeremy ** was informative & courtesy. I appreciated all his assistance & am grateful to him for setting up my request for my washer! I will recommend Select to my friends. He answered all my questions & let me tell him what I needed in detail. If all companies had a person like him life would be much easier. Thank you Jeremy. You really know your stuff.

Ed ** did a great job with explaining the plans to me and offered great pricing on the plans. He was very nice and very mannerable. I ended up choosing the platinum plan which will cover pretty everything that will need to be covered. I definitely look forward to continuing with this company if the customer service stays this way. So I definitely give them an A Plus.

I have been with several warranty companies over the years with less than mediocre service. After thorough reviewing of other companies I only heard good things about Select so I decided to switch. The professional that called was very polite and not pushy. Answered all questions and gave me the best deal available.

For me the process was easy. I was given a claim number and then the Tech showed to do the job, he talked to a rep. He said it was the best of all home warranty places he’s dealt with. I have already saved money with this warranty. I will most definitely keep a membership. Always. Thank you.

I enrolled on Friday, Sunday morning I was called to confirm my order, being that it is was early and I had just woke up, I asked if he could call me back in 15 minutes, he agreed and 15 minutes later he called back as promised, I was able to think and understand human speech, he offered a one time payment option that I took him up on. Unfortunately I do not recall the gentleman name as it was pre coffee and 40+ year old brain does not function right without coffee.

Select sent a company out for garage door repair, they came out same day. The company they sent replaced the door charging me $700.00. Unfortunately I was lied to by this company, they never sent in repair report to get authorization from Select, the owner told me it wasn't covered. Select is reimbursing me a portion of my expenses.

I believe I spoke with Zachery. He was very professional and answered all my questions that I had. The optional plans that they offer were very inclusive and pre paying for the entire year was a real value. I am looking forward to having a good working experience with Select Home Warranty.

The person I spoke to did a great job. I definitely felt like this was the right home warranty company for me. He had very impressive manners and respect. He went over everything with me and explained each home warranty package the company offered. He did not rush me and he answered every question that I had. He was very knowledgeable about each one of the home warranty packages. And helped me decide which one was best for me.

This was my first claim with this company, Select Home Warranty. A breaker switch failed and would not reset. This switch controlled the electrical appliances in the kitchen including the refrigerator. So this, in my eyes, was an emergency as we have our food supply kept frozen and stored to avoid going to the market during this Pandemic. The staff at the claims department was totally unsympathetic to this issue and kept telling me that They would try to find a technician within 48 hours and then I would have to wait for the technician to agree to come to look at the problem. This was after 12 hours of waiting for a reply to the claim.

I was told we would hear from the technician to set up service in 24-48 hours. It’s been two days and I haven’t gotten a call yet. We haven’t gotten an email either regarding our claim. We need to get the item fixed right away. I am hoping to hear from the technician tomorrow. It is our U-Line ice maker.

Air Conditioning. Agent was very knowledgeable and professional. Took the time to to help me to ensure the problem was identified and to explain what to expect. The agent ensured that he was working on my account, and even put in to send me a welcome packet with an account card. Waiting to hear back with Contractor information and work to be completed. If his estimate is correct I should hear back within 24 to 48 hours.

Sewer stoppage. Friendly and courteous and helpful. She had my contact information correct. She introduced herself and asked a the pertinent questions. She answered all my questions correctly and made sure I understood everything. I am happy with the service and would highly recommend to all my friends and family. Very satisfied.

House is super hot, no water dripping from outside pipe. I called and received prompt courteous service from representative. They are working on getting a technician out ASAP. Representatives are always courteous and helpful. Hopefully they will arrive as fast as customer representatives answer their phones. Air conditioner is not even two years old.

Great customer service and extremely helpful with options and coverage needed for my home. I feel like the representative listened to my concerns about previous warranty coverage issues with a different company and assured me that won’t happen with Select Home Warranty. The coverage I requested was Platinum with extras.

I spoke with April, a customer service representative. She was was incredibly efficient and knowledgeable in filing a claim on my Bosch dishwasher. I had a total of 2 additional discussion topics, in addition to filing this claim. April was patient with my questioning, dealing with all three issues. If I were a manager again, I would definitely hire her.

I am a new customer and feel confident in switching to this company. It has all the same coverage as my old company, yet I am saving money! I was also offer more savings. I was offered a 5 or 10 year rate and if I locked that in during my ordering, my plan would never increase in pricing each year.

I was in the market for a home warranty plan for our home and researched many companies. Select was rated among the top 10 with the BBB. In fact Select was in the top 3. I spoke with each of the top 3 and was impressed with Select's representative, Alex, who was very knowledgeable and generous giving an additional discount. I was impressed with the promised response time as well besides it covers all our needs of coverage.

Plumbing issue. Very prompt and polite with answering call. Hope it's not going to take 72 hours to get a reply and get someone out to the house though. But customer service is was very good. Also seemed to know their information so overall was a positive experience. We'll see more when they email who is coming to out.

AC REPAIR. Fast Appointment. Good customer service. Not sure how fast they repair process. The technician arrived on the next day service and they are very professional (Air Comfort Control). Customer service online is quick and easy. Waiting for repair request approval. Hope they are not taking too long for the process. So far so good with first time use appointment.

I contacted SHW after receiving a telephone call misrepresenting my status on a home warranty. The representative efficiently reviewed my policy, confirmed my expression date, terms, and discount. Very pleased with the reassuring phone call. I have not had a claim to date but feel secure knowing I am protected.

Was checking out your policy online, when I got a phone call from one of your reps before I was able to check out the policy. Went ahead and signed on with Select Home Warranty with the rep. When I called later to have the company send me a policy via mail I was told that they were paperless and could not send via mail. My copier stinks and am not able to copy. Not happy about that.

Customer service is responsive and takes their position seriously. Original dryer repair technician contacted the consumer about 10 days after inspection to advise that claim was approved, but that he was experiencing symptoms consistent with Covid19 and could not complete repair. Customer contacted claims department to request status and was advised that company would attempt to locate a new technician. Claim is still in process and we are expecting a prompt resolution.

I am a first time homeowner and all of this is new to me, but my phone call with them was very well explained and detailed. And I also got a great discount! Great prices. Good service. And the service fee per call is really reasonable. For the price you pay a lot is covered!

I am very pleased with the responsiveness of the Select Home Warranty customer service team. Will be looking forward to their continued support in keeping my home appliances running well. The patience and diligence in addressing customer concerns is very much appreciated. Will surely recommend Select Home Warranty to friends.

Repairing Ice maker. So far so good. They are easy to get in touch with. They answer all questions. I was with a home warranty company that really sucked prior. They were terrible. So far Select is wayyy above them. So far. The diagnostic was quick. Now I await the actual repair. Larry

Pool equipment problem. The lady I talked to was polite and quite helpful in helping get the problem remedied. I was told I would receive an email within 48 hours which I did; informing me that they were contacting a local contractor to come service the salt water generator equipment. I was asked to supply the model and serial number for the unit which was easily done. No hassle or complicated questions were asked. I’m awaiting a call from the contractor to set up an appointment. So far I’m very satisfied and looking forward to having the problem fixed.

My shower and toilets were stopped up. I contacted Select prior to 9am. I received an email from a contractor at 930 and scheduled our appointment for this Saturday morning. I am so impressed by the prompt and professional service they provided. I will recommend Select to my family and friends. I am so glad I selected Select as my home warranty provider!

Oven Element. So far, my interaction and first claim has been positive. Keeping me up to date with an email was great. It is hard to write on the beginning without the complete process of having my oven fixed. This is when I can get a good look at the whole picture.

First time submitting a claim. The representative that I spoke with was very nice and very patient because I did not have all the information to give her. At first couldn’t find the model # and she offered a few places where I needed to look and I was able to find it. Very easy to file a claim. She asked all the questions and I just had to give her the answers.

I had a great pleasure speaking to the representative over the phone. He provided great customer service and answered all my questions thoroughly and took the time to make sure everything I had asked was answered. I would recommend this company to family and friends. I have heard great reviews about them.

Contract signing, New service initiation. The customer experience was ok. I have yet to submit a service request. Once a service request is submitted, I will have a better idea on their overall service. Thank you, Will check back later.

Cook top repair - Agent was quick to answer my needs. I was put on hold, but not for long. This is my first claim submitted since purchasing the coverage plan. I hope that all the good reviews are correct. Which I’m sure they are. Sometimes you just never know what you are getting into. But I do have faith in this and look forward to my cook top being fixed. This is the kind of thing that would make it all worth it once fixed.

Agent promptly returned call and promised to have dispatch set up a roofer to inspect the leak. Since this is our first service call I will be happy to provide another review upon completion of the repair service. We hope the service will be provided timely as it is continuing to rain heavily and the interior of our home is getting wet.

The gentleman was so helpful and understanding of what I requested. He said he was sending the material immediately. Had a great personality. Wish I could deal with him all the time from this day forward. Thank you for all your help with my plan. Can't wait to get it in the mail.

Just purchased a Select Home Warranty and am very satisfied with the people that handled my purchase. Called back and inquired about adding geothermal to my contract. The lady that handled my request was very pleasant and helped me to add the rider. Hopeful that claims, if any, will be handled with the same degree of customer service.

The person I spoke with was very pleasant. I was asked what the problem was and she asked me a few questions to help with the repair. I was told it could take up to 24 hours to get a email from service company. I received a email and text message within 30 minutes.

Online to Select Home Warranty. Received a claim number within 15 minutes with email. A technician called within 1/2 hr and was coming over to look at my digital oven/stove. This is the second time I have used Select Home Warranty on my yearly contract. My Easter dinner is saved.

Came out with in a day and fixed the problem. The next day I had a service call setup with a local pool company, and made a next day appointment. They were able to fix the problem without a hassle. Will use again, better than previous home warranty. Came out with in a day and fixed the problem. The next day I had a service call setup with a local pool company, and made a next day appointment. They were able to fix the problem without a hassle. Will use again, better than previous home warranty.

Call the company yesterday in waiting on its next mission to call me back. Hopefully they get my AC working in good time. We're having cool days now so I don't have to worry about it so much but it's nice to know I have a policy on the house where I don't have to mess with it myself and try and figure out what's wrong

Roof Leak. The lady was pleasant, asked the important facts, documented and gave me the information and time frames to expect. Call back from the original time that I submitted the claim was one hours. First time submitting a claim so I will wait and see how it is resolved, that is why I gave the coverage only 3 stars, will have to wait to see how it is resolved.

I called to transfer service to a different location. They were helpful and efficient. I had sold my house and wanted the remaining balance on my new residence. This was not a problem and was handled quickly. The customer service representative was very friendly and made sure I knew I was a valuable customer. She even congratulated me on the sale of my house.

Garage door. Door wont open. Need repair asap. Advised by Select this morn that contractor in the works. Also I know of a repairman whom I can call if you will give me the clearance. Happy so far with your prompt response. I was previously with AHS but could not get service in a timely manner.

We understand it takes some time to process a claim and get someone out to do the repair, but we could not wait and had to call a plumber to come out sooner. The cost was !20.00. It would be nice if you could give us a one month savings to offset our cost. Thanks, Sherwin.

Service technician came out next day after I filed my claim, he was knowledgeable and very nice. He did explain everything to me about my dishwasher and gave me a tip on how to clean it. The gentleman who helped me on the phone was very helpful as well.

Very professional. He was very helpful and eager to help me get discounts. He explained the warranty in detail. I was concerned about the coverage for roof leaks and he assured me that this was covered. I will recommend to my friends. I hope I never have to use this warranty, but am sure everything will be covered.

Irrigation system. Select was unable to find a dealer in my area to fix the system. They explained to me that if I found a dealer outside my area, they would cover $100 of the cost. They also would want to speak to the repair service when they arrived on the scene.

The representative I spoke to was very knowledgeable and helped me decide on the coverage best for me. It only took a few minutes over the phone to get signed up for coverage on my home. The cost of the plan fit well in my budget. I feel better knowing my home is covered should I have any issues.

I called in and spoke to Josh, told him our Central Air was blowing hot. He asked for additional information regarding our AC make and model. Told me we should here something within 48 hours. It took about 10 minutes. Josh was very friendly and courteous. Looking forward to meeting our technician.

The quality of customer service is good with Select. The customer service people are always polite, and find the information I need. The amount of reimbursement however may not be equal to the repair, but that is in the policy agreement. I had to purchase a lesser pump in order to reduce costs.

A/C not cooling. Florence was very accommodating while taking our claim. She was very efficient when taking all required information. I didn’t have our policy number so she very kindly located it and gave it to me for future claims. She let me know that we should hear from a technician within 48 hours. Her customer service was very good.

Called to inquire about my account and see if it was activated. They still do not have a website for their customers to log into to see their account information, coverage, request service or see service requests in progress. The person said they are working on it. I have been a customer for four months.

Dear SELECT HOME WARRANTY,

My Customer Experience has been Epic! The Company really cares about me and my family. Everyone is so friendly and wants to make sure me and my family are taken care of. If you have used any other warranty company you will see the difference. Select Home Warranty is an Awesome Company! Thank you Select Home Warranty...

I asked for information on a new home warranty and was contacted shortly by a rep. who explained all of my options very thoroughly and answered all of my questions. I'm switching from another company and will have better coverage for less money! That's pretty hard to beat. I'm sure that I will be happy with my plan in the event I need it. Good experience, I would recommend this company.

Our furnace broke down and we needed it repaired. SHW couldn't provide a vendor who could fix it in 24. We were told of an option of getting our own vendor. They had come out the following day, repaired the problem. The vendor called and spoke with a representative of SHW we received all the info we needed. However I did not receive the email. I called spoke with Emily. Emily talked me through the procedure and I got the receipt where it needed to go. We will get a full reimbursement. Thank you!

They were very helpful with setting up my first home warranty. They got me a spectacular deal for fourteen months and with great coverage including roof leaks. I will definitely be recommending them to all my friends and family who are buying or already own a home. Overall great first impression as far as customer service goes.

I was very happy with the agent Bruce. He was very knowledgeable and explained different options that are available. He offered the deals that are available. We had Select Home Warranty at a different address, but we never had to use it. Hopefully we will not need to use it this year either.

Select Home Warranty had difficulty getting a technician to come to our home because of the covid virus; therefore, Select Home Warranty allowed me to find someone to correct our very dangerous electrical issue. I had to file a claim to get approval from the company but the extra work was very worth it to overcome this obstacle. I had reservations about owning a home warranty but I am very pleased I took now out and I am happy with their service.

This company is Great, they have an excellent customer service. I just wish that the representative have informed us that they don’t cover the springs in my garage door. He sounded like we will be covered and now I got an email declining the claim. I have to look for an independent contractor or a different company and probably have to spent double.

Recently bought 3 year warranty that cost over $1000. I have old appliances. Was never told replacement was at "depreciated value". Now told I'll get $185 to replace $2000 refrigerator. I feel like I have been robbed.

I am happy to get a Home Warranty for my investment property in St. Louis, MO. This will give me peace of mind for any repairs/issues with appliances and other items that the tenant may have. It is great to have this warranty for a company such Select Home Warranty that has an excellent reputation in this type of business.

The entire process was easy. Jeff ** was very informative and knowledgeable about the product. I just signed up, so I cannot say what to expect when you request service, but the initial process was a breeze. I have had other home warranties in the past, that were a pain to get a hold of and to request service.

The person I dealt with was very helpful. He helped me get the most for my money and ensured that my coverage is complete. I recommended the policy to my sister and she purchased a policy also. I’ll gladly recommend to my family and friends. Now my new home has the. cOverage I need and I don’t need to worry about repairs.

I was very pleased with the person I spoke with to schedule a repair of my oven. She was very helpful and explained the procedure very well. This is only the second time I have called in a claim and was made to feel comfortable with the procedure. I have been very pleased with the way Select handles a claim.

Prompt in getting back to me about claim. I called and made an online claim about a dryer that I needed to have repaired. I was unaware of the policy information at the time. I called and spoke with a sales agent as well as reviewed the policy information that was sent to me and was clarified on the policy information.

Mr. ** was very professional and down to earth. He was knowledgeable and made the process very smooth. 10/10. They gave additional months of coverage free and a free roof leak add on at no charge as well. Signed up over night and the next morning he took care of me.

Pool repair. Called in, first time using my home warranty for a repair problem. Their telephone system was easy to navigate and I did not wait long to speak with a live person! She was professional, knowledgeable and answered all of my questions. I was told I can use my own vendor, was provided the instructions for them to obtain authorization before performing the work, and that I would be reimbursed less my service call fee. So we will see how long it takes to be reimbursed once the repair has been completed.

The representative was extremely knowledgeable and polite. The rep explained everything regarding the warranty to my satisfaction. I was very pleased so far. The rep explained all of the options and the costs along with the deductibles. One can save much more by asking for extended policies that cover more than a year. I'm a new customer. Thank-you.

Johnathan was very easy to talk to and presented all of my best options. Great discounts and excellent coverage. The additional coverage on the roof was a selling point. A transferable service with flexibility is what we needed and this company is able to provide this compared to the companies in the business.

Claim experience was decent, completed quickly. Used own contractor. Sent an invoice to the given email address and got approval, waiting for payment now. Seems seamless, will see how entire process completes. Process to get approval can be lengthy so am hopeful of a positive experience all around. Thank you in advance, will refer friends and family.

George was very easy to work with and suggested a multi year contract to get the best value. He also explained what was covered and said the roof would also be covered. I went with the 5 year plan. He also told me about the extra month for free but didn't explain that there was a survey to fill out to qualify for the extra month.

After only two months at our new home we tried to run a load of laundry, the washer filled...then nothing, after a few minutes of trying to figure out what was wrong it started to smell like electrical fire. We unplugged the washer and called Select to file a claim. Within a few days the technician came to the house, looked at the issue. He was professional, polite and was pretty straight forward. He stated that it had been repaired at some point and that the electrical was shot. Wouldn't be worth repair. The next day I received an email noticed that we were approved for replacement. I am thrilled to know that I have options and the process was super easy. I haven't replaced the washer just yet so I can't say anything about the reimbursement process but based on the service so far I am sure it will be simple.

I bought a home warranty today with Select and was very pleased with the offer they had and got a 5 year plan. Was a no brainer. The sales associate told me and I agreed after talking to him, before this I was buying it year after year. Now I got a discount price and not have to worry about it for 6 years and it’s the platinum package!

This was my first experience with Select Home Warranty, as I just purchased a service program in February. The experience was fine. My only complaint is that my representative’s accent was so extreme, I could not understand what he was saying. He clearly was bilingual. It was a bit frustrating asking him to repeat everything, as it was difficult to communicate with him. Other than that, the service call ran smoothly.

Extensive coverage with many options for additional coverage. I haven't had to submit a claim yet, but will update my review if and when I do. There is extensive coverage for roofs and you can ask for additional coverage for things like garage units. Thank you for offering the service in the San Diego Area. One of the best deals I found when shopping for home repair insurance.

They were very quick And helpful to show me how to use my policy. Select Home Warranty was easy to work with and answered all my questions regarding my policy and how to use it. One of the things I like is that you can just call them and they will take care of everything for you.

Individual was polite, gave me all information covering the new warranty. Gave me other options if was interested in other services. Offered me longer contracts for less money a year. At this time I am not interested, but in future I will seriously consider them as a cost saving measure. I found the sales person very polite and helpful.

I was very pleased with your sales rep. He was very kind and courteous and knowledgeable about your business. Keep up the good work. Looking forward to our 3rd year with you guys. We are not had to make a claim yet but are glad to know that you are there if we need you. Keep up the good work!

Richard ** was great. He sold me. Thanks Rich. I love the deal he gave and he answered all my questions and found me even more discounts on the price and the deductible and helped me out with my choice in policy. Again thanks Rich for your help. Stay safe.

I couldn't find the copy of my home warranty that was e-mailed to me when I bought the policy about 9 months ago so I called SHW to ask for another. The call was very quick and I had a new copy of my warranty in my e-mail inbox within just a couple of minutes. Thanks for making that so easy!

I called to find out exactly how a home warranty plan works since I've never had one. Isaac was the rep I spoke to and he was very polite and answered all my questions. After Isaac answered all my questions and concerns, I enrolled in the Platinum Plan + Pool Service. Excited to finally have some peace of mind when it comes to home repair.

We have not had to file a claim as of yet, but the signing up process was easy enough. The representative was pleasant and knowledgeable. We had a mix-up with coverage, but through an email the issue was quickly resolved. Hopefully we will not have to use our warranty, but it is nice to have the peace of mind in case we need a repair.

I was very happy with your service representative being very cordial in speaking with me. He was very professional by asking important question pertaining to problems that my dryer was having. He let me know that they find a company that can work on it, that who they get will give me a call to up a date to repair the dryer.

I attempted to start a claim online but the date entry would not accept my format. I called in and was quickly connected. Wait time was less than 2 minutes. The agent opened a claim for me and explained the process. The claim has not been completed / the technician has not been out to diagnose so I can’t speak to the coverage satisfaction for this problem as of yet. My review is based only on this call and the space in time that the call is in completion.

My claims have always been responded to very quickly and had a professional from the area here reasonably fast. I’ve had a washer repair and a sprinkler system repair submitted for claims and both were very easy. This is my first home warranty and so far it has been worth the investment. I’ll definitely keep it and consider it for future homes as well.

I called Select Warranty to purchase a home warranty. The sales rep was very helpful and answered all of my questions and concerns. He even offered me the current sales promotion, which was two months free coverage. The plan also offered free roof coverage, which is something most companies do not offer.

I am happy with their price and customer service. The customer service was very nice and tried to help me with giving me more information about the plans. He helps me to select the best plan for my home and even give me more discounts. Overall my experience with Select was great. I would recommend this home warranty service company.

The enrollment process was super easy. The rates are super affordable. And the coverage is identical to the warranty we just had at twice the price. Select Home Warranty has the best reviews in the business, so what is not to like? Our rate included pool, sprinkler, and roof leaks. We are excited to have this warranty and it will give us peace of mind.

Peter ** was extremely helpful in explaining the different options that were available to me. Having not actually utilized the service yet, I feel that I got a great value for my investment! Now I have peace of mind that when things go wrong with my appliances (and even my ducts, roof, etc.) I am covered!!

I’m pleased with my service and would recommend Select Home Warranty to family and friends. I feel comfortable that they will take care of any issues should they arise. Peace of mind is priceless and with Select Home Warranty I will sleep soundly at night. I mean, I’ll sleep through an actual fire created by faulty appliances that Select Home Warranty actually covers. Good night and God bless.

Being a new home owner, I had no idea how a home warranty worked. I had a lot of questions. The person I spoke with did amazing at answering all of my questions and was very patient with me while I made my decision to purchase a plan. I even told him that I would have to think about it for a couple of days and call him back and he wasn't pushy at all!

This is my second time requesting service at my house. Staff member on phone was very professional. She took the time to start the claim. Local contractor contacted me the next day for service. Everything is simple in life when business handle everything right. Thank you Select Home Warranty. Loving the service and their professionalism, cannot think of any other company beside Select Home Warranty. A+++++. Professionalism, Performance, Quality.

We noticed an unusual warm spot in our ceramic tile along with a diminished amount of hot water, and the water heater running a lot -- all put together made us think we had a water leak in the floor. I was up late last night and called Select Home Warranty (instead of online form... it didn't allow for detail I wanted to provide). CSR took accurate information on the phone and gave me the standard response "someone locally will contact you within 24-48 hours".

Rep very professional and very helpful - I am just waiting now for the Name of the company to get my plumbing issues resolved. I like the fact that I did not have to call someone, that I was able to go online and create the claim. I also like the fact that they called me the same day and informed me of what to expect next. If all goes well I should be hearing from someone in about 48 hrs, which I feel is very reasonable time frame for my issue. It is not an emergency. This is my first claim and looking forward to see how everything turns out.

Enrollment. The agent I spoke with was well informed and worked hard to provide us valuable information on all plans. He was open and understanding when we opted for a 1 year plan. Hopefully we will not have much use for our home warranty but can trust the customer service from this company.

Representative was very polite and nice and sent it directly to dispatch to have a tech contact me. In the past this has been an issue finding contractors in my area but I was assured this would not be an issue this time. So I am waiting on the email with the selected tech and hopefully the coronavirus does not cause any issues with this.

This is will be my first experience with a home warranty. Select Home has a vg rating and Richard did a good job explaining the program. I am a landlord and the advantage of offering this to our tenants is a plus. It also helps take the pressure off of us to manage repairs on multiple systems.

New customer. I spoke with Greg, he explained the different plans & looked for additional discounts. I purchased the platinum plan because I recently purchased the property. Greg was helpful & knowledgeable. He found an additional discount I qualified for. I had to pay in advance, but I feel it was worth it.

The person I spoke to, Ryan **, was very nice. I chose the Platinum Care plan since he offered additional savings if I chose a 3 year contract, such as an additional free coverage for 5 more months and reducing the out of pocket deductible from $60 to $45 when a repair person/technician comes to fix the appliances.

I was looking for a home warranty, but didn't know where to start. Select Home mortgage is a great value for the price. Sam ** made it easy for me to understand the whole home warranty process. He is very nice and very informative. Thanks Sam. I can't wait to start using my home warranty. Thanks again for helping me choose.

Friendly and quick response. Select Warranty was quick to call me the moment I put in the quote details, and George ** helped me select the best plan for my needs. He called me back quickly, helped me save on the coverage and walked me through what the policy covered, etc. He also provided a direct contact to reach out to should the need arise.

I researched many companies. The only one that was responsive and knowledgeable. My sales rep Bruce explained everything and was able to apply discounts where necessary. Overall, I am very pleased with Select and would definitely recommend them. There were things that I didn't even know were possible until Bruce told me about them and we ended up adding them to the policy. He was very flexible and willing to add certain things at reduced prices.

This is the worst warranty company I have ever used. They do not cover anything or find ways not to cover anything. They are a complete RIP off. I have not been able to use them for anything. It's always an excuse of why we are not covered. My last warranty company covered everything without any issues. I can not wait to switch back. EVERYONE STAY AWAY. THIS COMPANY IS FRAUD. CHARGED ME $75 PAYMENT AND COULD NOT REPLACE A $59 PART.

Online submission then the call. While I appreciated the gentleman’s call. It turn out to be a sales pitch. One that I was enticed to do, but after having rotten service by two other warranty companies in the past, I chose to wait and see how their service was before agreeing to a five year deal. I have high hopes for this company. I hope they prove me right.

I have with another home warranty company for a long time. But in recent past, I have been very dissatisfied with their service. I came across Select Home Warranty and saw some great reviews. Ray explained and helped me today to sign up. He explained the pricing, their service time period and various other perks. I really liked him. Hope their services are also as prompt and good.

They send you a survey along with contract and ask you to complete a survey to get an additional month free. This makes them get excellent reviews because the customer hasn't filed a claim yet. Well, I'm one of those gullible customers. I just filed a claim for my hot water heater that started leaking (one of the first signs a water heater is going out) since that was one of the options plus the lack of hot water. I just received an email saying this would not be covered as leaks are not included in the warranty coverage. I said the other reason was that there is no hot water but thought the leak was more important.

Greg was very knowledgeable and friendly. Went over all my options plus extra value ways of saving. I was concerned about who would service my contract and he took the time to answer my questions and assure me your reps would be good. I appreciate his time and details in your company. Excellent representative for your company. I would recommend your company going forward.

It was very easy purchasing a plan for a future homebuyer, very good!! The quick call back and review of my needs were great, and the full pay discount and free 2 months were awesome too. Hope the buyer has an easy time submitting any claims, which I as sure they will since Select is a great, great company.

I just became a new member of Select Home warranty. Ben was very knowledgeable about the service and answered all my questions. He made me feel great about my choices. It covers everything in my house for a reasonable price and the service fee is reasonable as well. I am glad I made the switch.

After looking online for the different programs - I requested a quote. An email was sent with contact information for me to reach out to if I have any additional questions. After calling and speaking with the representative many options were provided after listening to what my needs were. Thank you for listening and offering what I was looking for to protect my home.

In my quest to obtain Home Warranty coverage, Select Warranty popped up in the Top 3. My representative was Ralph and he was very polite, knowledgeable and professional. Select was my first attempt and also my final because I purchased my contract without making any additional calls. I believe that I was given a very fare deal. I hope that it’s not necessary to use it, but it’s comforting to know it’s there if necessary. Thank you Select Home Warranty!!

Slow wait time to open a claim. Customer Service rep was friendly and asked for all details. Called back to supply additional information on make and model type. Appointment with Plumbing Service was within two hours of initial call. I was contacted by both an email and phone call. Plumbing service appointment is within 36 hours of original call. I was impressed.

Sink Stoppage. First Time using the service. Overall good service. The contractor provided wasn't available which was understandable during pandemic time but I hired my own and the reimbursed me for most of the expense. I have used other home warranties in the past and Select provides me with good peace of mind that I'm covered.

The sales Rep I contacted, Richard, was very helpful in stepping me through the process, and answering my questions about costs and terms. We discussed various options and discounts, and as result, I was able to make an informed purchase decision. I appreciated the courtesy and respect I was given.

I spoke with Bruce **. I had submitted via email a request for a quote; Bruce called me within 5 minutes. Extremely knowledgeable, answered questions succinctly, not pushy but helpful. His response then in follow up with documents through email was quick and efficient. Very positive experience so far. Would highly recommend them to others.

We've been looking for a new home warranty company and couldn't be happier with our decision to go with Select Home Warranty. Customer service was extremely helpful and we got a great deal with outstanding coverage. We pay less now than we did before and have a lot of extra coverages. I would recommend them to anyone looking for a home warranty.

The service provided by Fred ** is great, he is very polite and answer all my questions. It the first time I order my home warranty, I hope they can offer all the quality service they promise in Texas, if they provide the service they promise I will renew in the future.

I have been a customer with Select Home warranty for around 3 years and I have faced numerous situations where the company does not cover or honor claims made. They make excuses and false interpretation of the contract. In a current claim, they have denied replacing my water heater which has broken down and is not working anymore. Due to this I am denied safe water for heating and bathing purposes. I also have young toddlers that need this daily basis. They sent a plumber to diagnose the issue and they provided the diagnosis and estimate to replace the water heater. The claim was filed end of February and it's been more than a month and they have not yet processed the claim.

My home warranty was initiated only 1 1/2 months ago and the A/C started making loud noises. I placed a claim and Requested my familiar A/C service company that I have used for years at other residences. He came within the hour. A report was sent, service approved and repair made within a timely manner. (Delayed due to a weekend). I received numerous updates on how the process works and was progressing. I’m very pleased.

I can't believe the many times l have tried to get my claim from February paid. I contact your office Olin one day. One person said my claim was closed. So, l mention, "Where is my check," of course no answer to that. Forty minutes later l got transfer to look into my claim this person told me my claim was still open. In all of my several served as a service-member for 24 years. This is about the worst I've ever since. This must be brought to the consumers to see how your company operates. Service the Worst.

Very friendly and knowledgeable, happy to answer any of your questions. All appliances, plumbing and electrical items are covered. The cost of the warranty is very economical. Select Home Warranty you security you need to maintain your home at the best level possible. After researching for sometime and speaking to other home warranty businesses. Select Home Warranty was found to be the very best home warranty policy to purchase.

I had to renew my appliance insurance but the price of my former company went up considerably and I had a record free year. I searched the internet for some well reviewed companies and chose Select Home Warranty. A very good sales person, Ralph ** took my call and offered me a number of options which were considerably better than what I had previously.

Sewer & drain. Call was answered but difficult in understanding and getting needs across. It takes too long to get an answer - although in this case I did receive an answer soon than suggested. I do appreciate the email contact. It takes too long to get approval especially in situations were the needed repair might be urgent.

Plumbing. Upstairs bathroom, hot water faucet washers failed. Water is running. Had to turn shut off valve under bathroom sink. Also cold water shut off valve appears to be leaking also. E&M property services was contacted & dates given for service. E & M property services called me back quick stating they will be in touch with warranty services.

I have 12 homes with Select. I tried others like HomeShield (the worst) and Choice Home Warranty (which may be the best). HomeShield won't cover anything. Choice has the most vendors. Select has far less vendors, but allows you to call your own vendor. Calling your own vendor means that you pay for all services out-of-pocket and YOU have to chase Select Home Warranty (SHW) to get your money back when the job is done. I paid 5 years up front. (I should have some leverage, right?)

On May 2019 I called to get a quote on a home warranty. I was going to get a 1 year contract to try out, I mentioned to the salesman that I was disable veteran, that's when he told, "Because you a veteran I'm going to give a special 5 years for the price of 1." They charged 1750.00 to my credit card. In June I called for A/C problem. They I had to wait a week for someone who charged me 45.00 to tell me to replace my air filter. That wasn't the problem. I called again. They send another handyman. Told them that it was a leak. A month later I was waiting to someone to fix my A/C.

My experience was very good. Daniel explained everything well including all the perks for Select Home Warranty. I hope that this will be a long good relationship and that the workmen are qualified and prompt and that my house stays repaired and that Select is always available night and day. Day and night.

As I was filling out my Email for the quote I received a very prompt phone call from Jeff ** called, answered all my questions very professionally and politely. If I had to call he would be the person who I would want to have my conversation with. Thank you so much Jeff for helping me set up my Home Warranty program.

Had a refrigerator break in the first couple months of the warranty, they sent a repair guy, he took my money and never heard from him again. After that SHW asked me to find my own technician, which I did. Repair bill was $300, SHW only reimbursed $150 (not including the $75 I wasted on the first guy). The refrigerator broke for good 2 months later and they would not cover because it was previously repaired. Total BS.

Simon was very professional and attentive to my concerns about the leak in my kitchen under the sink. I know that my problems will be solved shortly. Select Home Warranty has been great and acted quickly. I hope that there was not a lot of damage since it is wood surrounding that area.

I had a clogged sink, it was a Sunday. I was able to contact a plumber of my choice to come out that day. I paid them and got an email 2 days later that I would be receiving full reimbursement. I appreciate the fast response and friendly customer service. Very satisfied with my platinum coverage.

I researched three (3) different home warranty companies. I had one phone call with a Select agent. He was friendly and thorough. He provided me with various options and the cost. I had a variety of questions and he answered all my questions to my full satisfaction. Based upon this interaction, I have recommended them to a friend.

I Feel that my experience was great. Dan took the time and efforts to help me fully understand the various plans and discounts available to me. I really appreciated his recurring caring and kind demeanor. I feel that I can comfortably be assured that both Dan ** and Select Home Warranty are a good fit for me and my family. I can comfortably recommend them to my friends and family.

The initial contact was made within 24 hours as promised. Agent was helpful and informed me of what would happen next. I will provide additional information as soon as I am connected with a service provider. That hasn’t happened yet. I was told within 48 hours. 24 more to go.

Thank you Paul for explaining the policy options and premiums. I had a home warranty with another company. The premiums and service call went up ever year. I had the policy for 2 years and had only used them 1 time. I’m glad that I was able to get a locked in rate for 3 years.

I just signed up and the experience was smooth. Agent was able to understand what I was looking for and signed me up for the right plan in a few minutes. Right now the only issue I have is with creating an online account. I dont have a temporary password and neither does the system let me signup.

Had someone do inspection on my ac. He said it would not be summer ready. So I called you all to have one of your techs come out and look it over (since you don’t do tune ups). I could not describe what was wrong with the unit only it was not summer ready. Lady seemed a little short in her answers to me.

Zachary ** was very helpful and answered all our questions, and found us all of the available discounts. The entire process to obtain the warranties on our two homes was fast and easy. The contract number for this house is **. The contract number for the other house is ** and the contract number is **.

Jonathan was very polite and professional in my dealings with him. He is very knowledgeable regarding the policies and payment options. He was patient and answered every question I asked to my satisfaction and understanding. Jonathan explained the different options and choices regarding payment and was very accepting of my choice. He did an excellent job.

Knowledgeable salesman Daniel. Daniel was very patient answering my questions regarding multiple warranties and costs. I waited a few weeks to think about getting this coverage and made sure to talk with Daniel to let him write up the contract.

I called after looking online for the top 10 best home warranty sites. I called #1 yesterday and the sales guy gave me what he has to give everyone. Today I call #2 SELECT HOME WARRANTY. I spoke to Zachary and he was friendly to me what they offer and cost. He then talked me into the 3 year deal with much lower cost so I am very happy.

We just purchased this contract, process was easy, coverage was adequate. Our representative Abraham was more than helpful. We are looking forward to a positive relationship with your company!!!! It is refreshing to know that we may use a local service contractor if needed to speed up any repairs that may be needed quickly.

I have called Alan for multiple home warranties for my clients. Some have been for buyers some have been sellers needing to purchase for new home buyers. My clients and I have been pleased with the service and warranty coverage that we have received. Thank you Alan ** and Select Home Warranty for always helping my clients and I when we need you.

Awaiting repair on the control board on the washing machine. Had good response from the appliance repair company, Diamond Appliance Repair, despite delays due to Corona virus. Had to supply 2 sets of pictures but didn't receive word that the first ones were not good enough until I called regarding the status of the claim.

Select Home Warranty was recommended to me by my daughter when our old home warranty expired. I chose Select Home because they have a good rating and good customer reviews, and I felt the price was reasonable for the coverage we selected. I called with a couple of questions and spoke with Richard **. He was able to answer my questions and help get us set up with a plan that fits our needs.

Freon leaking from inside furnace. Service rep was very professional and helpful. She knew what I was talking about when I said the furnace wasn't working properly and how to find all the model and serial numbers. I sincerely appreciated her help. I have already recommended your company to my daughter who is looking for a Home Warranty Company. I was very satisfied with the service.

Sam was polite, professional, and extremely helpful and understanding of my needs. The warranty set up and explanation of coverage is extensive and straightforward. Select Home Warranty seems to know that good customer service and responsiveness to customer needs, along with great value are important. I look forward to a solid business relationship. I would certainly recommend Select Home Warranty as a worthwhile company to talk to.

Although I don't have a Order number at this time, Greg did an exceptional job as I had just started online with the application when he called to help me out which I do really appreciate his help! He was friendly and seems to know all about the policy & I do appreciate the $75.00 co-pay FOR SURE. Thank You so much Greg for your phone call!

Good so far, I have not used it yet, not sure when I will use it, but I am sure I will use it some time in the next year or so during my time I have paid for starting in January 2020 plus I got extra months for paying for the year.

Sean ** was very knowledgeable and provided excellent help. From our phone conversation I would recommend your services to a friend. If Select Home Warranty provides service like our phone conversation I will be very please with your company. The challenge relies on Select Warranty to provide me with great service as stated on my conversation with the company representative. Thank you.

Everything went well, customer service agent was friendly and knowledgeable, I have two policies at this time with Select, You should contact and speak with agents when you're setting up appointments, to insure coverage. Sometimes it doesn't go as planned. I've tried now for the second time and am trusting all will work out with them.

Home warranty order process. The process was very simple and the sales person worked to get the pricing to the level needed to complete a sales order. The coverage included everything that could potentially fail and the added roof coverage for leaks was a plus. Thanks for the comfort of feeling like all is covered.

After research of my previous home warranty, I figured out it was not worthy of my satisfaction. Select Home Warranty is BBB rated and I trust they will answer the call in my time of need. Bruce was very helpful and explained everything in detail. There are other companies out there that offer services that don't meet the needs of the customer for additional appliances. Complete satisfaction.

I recently had a plumber come out to look at my bad water heater by using my Select Home Policy. Turns out my water heater is insufficient for my home and I have to get a bigger and better one. This isn’t covered under my policy but Select Home Warranty gave me a credit towards my new water heater to help out with the cost. They went above and beyond my reasonable claim and helped me get my hot water back. Their customer service was great and very expedient. I would recommend this service to anyone looking for a Home Warranty. Thank you.

I submitted a claim on 3/24/20 via internet and also phoned in for help. I felt it was urgent because we had no water. Due to Covid-19 I am sure everything took longer than normal. I could not wait 24-48 hours for them to call back so I hired my own plumber. On 3/31/20 they contacted me and advised to send in invoice. The Rep on 3/31 was very pleasant and helpful. The only reason I gave 4 stars instead of 5 is the initial 2 Reps I talked to on 3/24 and 3/25 were extremely difficult to understand.

We received a call from our property manager that our tenants contacted him stating there was a sewer backup in the basement. We called the 800 number and spoke with Amber to make a claim. We explained that there was standing water in the basement located around the sewer drain. Amber was professional, courteous, and knowledgeable. The process was simple and took very little time to complete.

Chase ** was very helpful and informative with all the information I needed to make a decision. I had spoke with several other companies and felt that with the information given by Chase ** I could comfortably choose Select Home Warranty for my home coverages. I would recommend Select to my friends and family.

My fridge is having problems with temperature regulation between the freezer and fridge. I called Select Home Warranty on a Sunday and their service was great, even during the crisis. The representative took my information and helped me out very quickly. Job well done. Hopefully they fix it quick and I don’t lose any food.

SHW customer service rep was very kind and completed my claims request very quickly. I was provided with how long I could expect to receive contact from appliance service rep. I did not have to wait long in queue before rep was on the phone. Was very good experience with the customer service rep.

Called 2nd time requesting a e-mail copy of the warranty info to be sent to my e-mail. The first time I called and requested a copy I did not receive the requested e-mail. I had to reach out to Select Warranty and request a copy for the 2nd time. Thank you.

I have used this home warranty for 3 years and decided to use them for 3 more. That's how good they've been. The claims process is incredibly simple. Plus, you can't beat the value and discounts available. This is one less thing to need worrying about. It's a simple decision on our part and it should be a no brainer on your part. Their platinum plan exceeded my expectations and covers quite a bit of extras.

We love our home warranty service. Work is very prompt, professional, and extremely well done. The workers who have come out to complete the work are very friendly as well. We are happy to have renewed our service and continue our home warranty service with Select Home Warranty.

24-48 hours is a long time to wait for an A/C fix in the south. I wish they could fix it quicker. I asked the representative and he was not very understanding. I like the price of the coverage but I also need my A/C fixer quickly considering I'm a single mom and it's getting hot outside.

Toilet is backing up. Looks like dirt in toilet. Toilet is unusable at this time. Received an email stating that we are waiting on call from plumber in my area. Said it would take up to 48 hours. Customer representative was very professional and detailed in his explanation. So far everything sounded good.

It has been 1 1/2 months since my first call for 2 running toilets and they still have not been repaired. Technician who came was unable to solve the problem after making two trips. He took apart the toilet, replaced a couple of parts and at the end told me that the drain is probably clogged or my septic should be cleaned. I explained to him that the septic tank was just cleaned last year and I called for running toilets not clogged. I am dismayed that this issue has still not been resolved.

FRED ** WAS THE PERSON I SPOKE WITH AND HE EXPLAINED THE OPTIONS VERY WELL for the home warranty. I have the warranty that covers every major appliance plus pool pump, electrical and filters the motor.

I had a microwave over $300.00 not even 2 years old, mother board went out, I was only told I could have 95.00 credit and it will be 30 before a check is even written to send back to me and if I cancel with them I will be penalized. This is the sorriest company I've ever dealt with on home warranty, you bet your bottom dollar I will not renew with them

We just join but have not made a claim or used the service as of yet because we don’t have any issues at this time. Customer care was helpful and explained everything very well. We signed up and willing to give them a try. We got our emails extremely prompt. It takes 30 days to get coverage in effect. I am changing companies and did not realize this requirement.

I had great experience on the phone today with your employee...Greg. He was very professional, answered all of my questions. He knows your products well and I was impressed with what he knew. I also appreciated how he handled my concerns. He is a great representative for your company...and should be a valued employee..

Refrigerator repair. On time, good service even though the led burnt out light not covered, too bad. Did take you a little more time than expected to inform me that burnt out led lights/module not covered. I fully expected that you would cover part of the service call but not all of it. Shame too, your sales people rave about your quality of service. Guess I found out what to expect if I ever have to use you all again.

Customer service was prompt to answer the call. Offered a deal right away. Correction... After I mentioned a coupon - I was offered a good deal. LOL. So far so good. Only bought warranty to help sell a home. To my knowledge it worked offering this warranty. I like the 14 months of coverage.

Jeff ** was great to deal with. He was courteous and spent all the time required for me to understand the policy. Great to deal with. He answered all of my questions and even added items that led to discounts that I did not expect. While I hope that I will not have to make a claim, I am convinced that if I do that Select Home Warranty will be there for me.

The person (Isaac) I had spoken, have been very friendly, he was nice, detailed, gave all important details regarding the policy. I had called just to get a quote info. But due to his customer care professionalism I ended up buying contract not just for a year but for 6 years. I'm looking forward to have my coverage experience will be the same -

I called to get help with a broken ceiling fan. The man that helped me was very knowledgeable and did treated me very well. He explained the process and helped me through it it to best serve my needs. It was well planned out and they kept me in the loop throughout the process. Needs to be replaced or fixed. You decided to just replace it which we did. You gave us the amount of a new one which was fine. !!!! It all worked out fine and am very pleased. Not much else to say.

CSR answered all my questions in a very friendly matter. He explained all the discounts that were available by ordering today. I was very pleased with the experience and will tell others looking for this service about how well I was treated. As of now I would gladly recommend this company to my friends and family.

Everything went ok with the call. I asked for a quote and it was provided. I had a few more questions and the representative answered them with no problems. He also stated that I would receive everything by email within a few minutes and by the time he and I hung up and I logged into my account the email was there as he stated. I got the opportunity to read over the policies and procedures to get a better understanding of the platinum package and how it works.

Great service from Ray **. Very helpful and professional. Pleased with all the items that are covered and also very pleased with the fee per service call. Time will tell, of course have not used the service yet but initial impressions are certainly much more favorable than company I am replacing.

The customer service representatives are patient and respectful. This is my first experience having homeowners insurance. It gives me peace of mind knowing that if an something goes wrong, I have the help I need to deal with the situation. The first line of communication is very important. So, the customer care during first contact is very important. Thank you! Select.

Answered my questions and provided me with the best home warranty option to fit my needs. If you plan to stay in your home for at least 5 years are able to afford the five-year plan, it's the best deal. No worries about premiums rising each year and having to shop around.

I choose Select Home Warranty due to the comprehensive coverage they provided at a very reasonable price. I have dealt with several of the other companies and was not satisfied. Select Home Warranty enjoys outstanding ratings from satisfied customers. I like that I can use the company of my choice to do any repairs.

The unit is running outside and inside but the house is not cooling. I have checked everything and have no idea why it's not working. I placed a service call at 7am. I received an e-mail acknowledgement and a text to select dates and times for repair within 4 hours of my claim. That was fast.

The person I spoke to ensured we got eligible discounts to save us the most. I am a COVID-19 patient and he was extremely patient and compassionate. He answered any questions that I had and explained the coverage and service fees. I now have peace of mind without the hassle of annual renewal and cost uncertainty.

Bruce was very professional and answered all of my questions and gave me the best price available. Very satisfied! I would definitely recommend to my friends and family. I used to have American Home Shield and the customer service was horrible and they were constantly billing me for things I had already paid.

Published on 07/10/2020: My issue was addressed promptly. The service representative gave me a claim number quickly and I hope to have our problem solved soon. We recently switched from a different home warranty company and so far the service is comparable. No complaints. My issue was addressed promptly. The service representative gave me a claim number quickly and I hope to have our problem solved soon. We recently switched from a different home warranty company and so far the service is comparable. No complaints.

My complaint is a truth and really more "transparency" in advertising with Select Home Warranty. Throughout there whole policy and advertising they claim that you can file a claim after 30 days of signing up. Here is the excerpt from the website: "Our home warranty policies have a 30 day wait period." My thermostat stopped working after about 45 or so days after I started the policy and a service technician came out after I paid the $75 fee. The tech informed me that a part needed to be replaced. The Tech called me the next day and informed me that SHW will not cover the replacemnt part.

Left multiple voicemail for the A/C repair company but unable to set up appt.for the repair. I called back the operator wiill dispatch a different company for me to call set up a appt. for the repair job in 48 hours. The customer rep. was extremely courteous, helpful. Cool Baby Air the initial tech. called. Explained unable to come because he just had heart surgery 2 weeks ago. Do not have any other tech. to cover the claim. He did go over some of the potential problems can cause the air conditioner unit to not blowing cool air. He did offer advices and consultations if needed in the follow up for the repair job.

Called regarding full home warranty and needing my refrigerator repaired. I spoke with a very kind and helpful rep name Mark who went above and beyond to help me find the best plan to suit my finances and to cover the repairs I needed and to also cover future repairs for my home. The price point was great!

Service was accurate and prompt. Very professional. Arrival time was accurate. Technician was neat. Refrigerator is getting cold upon Technician's departure. I am very pleased with DelSuper Tech. Will highly recommend this Company to a friend. I was surprise to get this work order done so quickly with all that's going on with Corona Viruses and Social Distancing. Job well done.

The person I spoke with worked with me to get a plan that fit me and my family budget yet covered items in my home I needed. I did not like that I was contacted a second time by the company to sign up a day later like they did not know I was already a customer.