Select Home Warranty Reviews

Excellent service.. Good customer support. Support people have good attitude... Select Home Warranty has gone out of their way to ensure I have the best plan available. I didn’t have to wait long before someone answered and then, the representative was very knowledgeable about all the available coupons and deals so that I was getting the best possible deal.

Very polite asked a lot of questions about the case all related to the subject. Provide me with a claim number and advised me that will receive an email next 24 hours which I have not. So waiting on that email so I can move forward. When I bought that coverage they indicated that claims move a lot faster than it is been.

I purchased a home warranty months ago and filed a claim about 45 days after purchase only for the claim to be denied and I had to pay out-of-pocket for some loophole they have in the contract. Trying one more time with a new claim fingers crossed on this one.

I don't know where to even begin. This is a horrible, most deceiving company to get a home warranty coverage with. You will keep making your monthly premium payments and when it comes time to file a claim, good luck getting anything done in a timely manner, then get ready to get deceived every step of the way with surprises and major disappointments. You are sure to get disappointed if you are claiming for things like AC, Furnace etc.

This is the second time I have used the warranty and both times they have been unable to find a vendor in my area. Leading to me having to find a vendor myself and pay upfront and wait on a refund check. It is aggravating when the process doesn't work as they advertise.

I was amazingly surprised on the deals and programs Select Home Warranty (SHW) had to offer! I had many issues with AHS and from reviews and site comparisons, I decided to give SHW a try. And I'm glad I did (so far)! I spoke with Tom for new customer queries and ended up signing a deal with them which I am super happy about. Very glad I made the jump and looking forward to working with SHW for YEARS to come. Here's hoping the future is bright with this home warranty - so far, I am highly impressed compared to other home warranties I've had thus far (AHS & First American).

Talking with Belinda made the process easy and painless. We went with the top package to provide as much coverage as possible and loved we got roof protection at no added cost! Also being able to receive an extra 2 months just added to the value of service provided. Thank you for your help.

So far the customer service has been Great, it’s easy to reach someone without waiting for a long time. The agent was able to look up my account quickly and help me with what I needed. I have already referred someone else to them. The coverage seems complete. It seems easy to submit claims. I was with another company and it was not as easy to reach.

I received a call soon as I completed the online questionnaire, thus David provided a detailed explanation to all my questions, shopped for the best deal, and did sold me with a great smile and laughter. One of the best customer services that I received in years. Most salesmen are quite pushy, however, David ** is very friendly and professional, I wish I have the same salesmen on my team, awesome call - Thank you.

I have been covered by my policy for 3 years and am very satisfied with how I have been treated by Select Home Warranty. The customer service reps are always very courteous and genuinely seem to value me as a customer. I definitely would recommend this company to family and friends. The value for the cost is extremely reasonable.

The salesperson that I talked to about the home warranty was very friendly and helped me get all the discounts I was entitled to. I was surprised to find out that roof leaks were covered. And after talking for awhile I signed up on the spot. Thanks Select Home Warranty for making me feel secure in my home.

I had an on-going kitchen light issue despite of replacing bulbs. So the service has been put it. Select Home Warranty called me in a couple of hours, they were not able to find local vendors so they gave me an option for hiring my own tech. I got that done and requested reimbursement as advised. They informed me about the process promptly. They approved all cost in full once I submitted the invoice. No hassle.

I feel satisfied with the salesperson that handled my request for services you provide and the questions that I asked were easily answered. He was very accommodating and I felt that I will have more security knowing that my appliances and household repairs will be covered by this type of insurance. In the long run I will save some money and and worry. Thanks.

Select Home Warranty has been great to us. It is nice to have the comfort of a warranty that covers everything especially since I am a truck driver and can't always be there to fix it myself. It gives me the confidence to know my family will always be taken care of.

I currently have American Home Shield who has been great except for their rising annual price. So I called Select Home Warranty to ask questions about coverages and service fees comparing to my current contract. Needless to say Select offered coverage AHS does not, has a lower service call fee and I got 3.5 years with Select for the same price and 1.5 with AHS. I am glad I made the switch to Select Home Warranty.

These folks really care about providing us with reliable service. I live in an out-of-the-way location and have had an impossible time trying to get another home warranty company to send me a qualified contractor. Not so with Select. This has been a most frustrating day that Select helped me thru. Many, many thanks!!

Every time I call with the billing problem and cable not working and promise to get money back and the situation fixed nobody does anything. Can’t even get in touch with a supervisor. Been waiting a week for this. This company is extremely bad.

I appreciate the friendly customer service staff during the sales process. I have been shopping for a home warranty with mixed results. However, I was pleased to finally find Select Home Warranty, which offers a great product at a reasonable price. I am excited to see this service continue through the claim process. Thank you!

Select home warranty was a total rip off. Their selected vendors have 1 or 2 star ratings on yelp and google. Furthermore, they refer you to National service alliance in UT because they’re too busy to deal with you directly.

I inquired online and received a call from Ed-Super knowledgeable, very friendly but I wanted to think it over. I called him back with questions & he made me feel comfortable in my purchase, offered a few extras and I opted to purchase the 3 yr plan rather than just one. I couldn't be more pleased!

I had an authorized repair done by a third party technician (Roto Rooter). The representative gave authorization for the repair to begin. When I filed my claim for reimbursement of $800 ($250 parts & $550 labor) it was denied. After lengthy negotiations the most they would approve is the $255 for parts & labor. Will be switching to another home warranty when my policy ends.

I am very pleased with the service I have received from Select Home Warranty, every individual I have had contact with has proven to be very helpful also very knowledgeable about any subject mentioned. I got service immediately with very personable and concerned associates. I know I am a very difficult person to please however great patience and understanding was shown just to be assured I was happy with the service.

The price for the plan is very affordable, it’s only $ 28 per month and they gave me free roof leak coverage, also the customer service is amazing, once I called them to give me same special offer that my friend got they didn’t mind at all. Plus the 6 free months, all of these got the price down to be only $28 per month. My friend told me that whenever he needed them they were usually there to help.

Chase ** was an amazing customer representative for this company and was very thorough of what is offered and very patient and understanding. This is the type of service I love, especially being military I deal with a lot of different emergencies and this gives me a lives of mind knowing my my home has a great warranty now!

Have not yet had a claim but the rep on the phone was thorough and explained everything completely. He asked if I had "senior" status and was able to offer an additional discount. I contacted Select because I got a renewal notice from my current warranty company and I felt the premium was pretty high and covered things I didn't need or want to pay for. Thanks to Jake, my rep, I now have a locked in rate for life which is less than half of the one year renewal from the company I have now and with coverage which is more appropriate to my needs.

Just purchased two more home warranties through Select Home Warranty. Already had a warranty on a house in Virginia that we purchased about 6 months ago, and had a claim after the waiting period. The response was fast and dealt with in a timely manner. Salesman and customer service were very easy to deal with. Will recommend to family and friends.

Within seconds after pulling up the Select Home Warranty website, my phone rang with a call from a representative. He was very helpful and patient with me. He answered all of my questions and worked to find the perfect plan for me. I was even offered a plan that would lower my cost by purchasing a three year plan, but it didn't fit within my budget.

I recently ordered a new home warranty policy from Select. Richard was my representative and his patience, knowledge and excellent customer service convinced me to go with Select vs. two other major companies - one of which I'd been with for 15 years. There was no hard sell but clear information and explanation of the policy. Upon receiving the policy I was able to review and contact Richard once more to review questions I had about the actual policy. Richard actually gave me his direct number so I was able to reach out to the same representative each time I called. This made the experience far more informative as opposed to the other companies who always farmed me out to an oversee operator and I had to start over each time. Richard provided EXCELLENT CUSTOMER SERVICE. Make sure you give Select a call if you are in the market for a home warranty policy.

First experience. Covered four houses. Great rate. Steven ** very capable and helpful. Manager also very helpful. Am managing my rental houses from out of state. This coverage gives me peace of mind. Was going to sell the houses and buy nearer to my home. Able to avoid having to freshen up houses, pay realtor commissions, etc.

I was fairly new to having a home warranty and thankfully I chose Select. I was helped and my problem was resolved without an issue. I would definitely continue using them as my home warranty company. They are quick and competent. If you need a home warranty choose Select. No one else can help you as good as they do.

My Service Rep Greg was a very helpful and informative person. He helped me get the lowest rate possible by almost $200 a year saving by going 5 years on my home warranty. I have always had home warranty on my home. Now I have the lowest rate ever and locked up for 6 years. I got an extra free year.

We called about our extra months promised and the agent said he would send a verification letter, the salesman tried very hard for a longer commitment, but we are too old to commit for longer. We look forward to these 16 months of coverage. We are pleased that your company is highly regarded in the home warranty field.

Customer service was great. George was attentive and answered all of my questions as well as got me some discounts. We have not used the service yet as we have a thirty day waiting period, but if the service is anything like the customer service center, we will be happy.

The operator was very helpful and courteous when I called. She asked all the information that you needed. I was glad that she helped me get thru the process. Very fast and easy to find. I will always stay with Select Home Warranty for as long as I own a house or rent.

Knowing how expensive it can be to fix things with a house, I got the service for peace of mind even though this was a house I bought renovated. It's an older house but with updates. I just feel better knowing I can have professional service if needed. I originally ordered a one-year planned and changed to a 3-year plan with 6 months added on free. I like that if I no longer feel I need the service, I'll be refunded what I don't use.

Fred was my sales rep and he was one of the best sales reps I’ve ever had the fortune to work with. He was patient, answered all my questions in detail, and offered me an impossible to pass incentive for a multi year contract. The confidence that Fred conveyed in our conversation made it very easy to sign a contract with them without hesitation. Thank you!

The customer service rep was very helpful with options and choices. The customer service rep gave plenty of choices with full descriptions and pricing for each choice. Each plan had different perks to it and was explained in full. The options for the future renewals were explained fully as well.

I talked to a couple of people and they were both very polite. The only thing was that the first person I talked to did not tell me of the $75 fee for service calls and he didn't tell me about the savings of purchasing multiple years. I was very happy with the price for 3 years.

I just enrolled with Select Home Warranty. My customer service agent David was excellent in servicing my enrollment. I feel confident in the choice I made. I would highly recommend SHW. Sign up was quick and easy. I received the contract immediately in my email. Easy to complete application process.

We needed to have a service team come out that did not contract with any home warranty group. After they completed the work, we simply sent Select Home Warranty the info and they reimbursed us for the service. This made for a very easy process and appreciated the flexibility to get this work done ASAP. Nice to choose who does the work on our house.

I submitted a claim to my home warranty company. The lady that took my claim was very efficient. Although I am confused as to why the claim cannot be processed as a water filtration system. It must be filed as a water softener issue. I was told information regarding my claim would be emailed to me along with the next steps of the submittal. The online system ask for a brand but does not allow you to type one into the slot. Then it will not allow you to submit without a brand. I am now waiting for a contractor to contact me. When that is done I hope the problem will be resolved.

I was looking at another company for my home warranty, CHS. They told me service calls would be lower than what I would have to pay at Select. Then he told me my policy would cost less than what I pay at Select. Then he told me they had monthly payments. I was ready to switch when SHW called me and I told him of what I had been told. Select Home Warranty gave me a lower price. Lower service calls, price, and 4 monthly payments. I am so pleased with Select Home Warranty. It gives me peace of mind at a price I can afford.

Prior to returning the initial inquiry call to the agent, I had researched numerous home warranty companies. I was comfortable moving forward with utilizing the service of Select Home Warranty, and returned the call to Steven. He was very helpful, asked the right questions, and provided me the coverage I was interested in, plus additional assistance and eligible discounts that I didn't think to inquire about. Overall, I was very happy with the professionalism and assistance provided by the company and the agent, Steven.

I had the pleasure of speaking with Tom ** and he worked with me on getting my home warranty set up. He was friendly, professional and provided exceptional service. I am a repeat customer of Select Home Warranty. I would definitely recommend this company to my friends and family and anyone who is looking for a home warranty company.

Lucas was super informative and helped make the process of signing up and purchasing hassle and stress free. The company has great rates. Highly recommend. I’ve purchased home warranty before but this was the most information I’ve been told by an agent right upfront to help make my decision super easy to decide on what’s best for my family.

Just renewed my contract with Select Home Warranty. I had to use their service 2 times last year, and both times I had no problems. I also loved the fact that even thou their prices went up, they honored what I had paid last year! So with that and the fact they only charge 45.00 for each repair- it was a no brainer to renew with them!!

These people are dishonest. I filed a claim with them, they sent out their contractor, he took 12 pics and filed a claim, they kept saying it's being reviewed, then denied the claim. BUYER BEWARE!!! DO NOT Buy a warranty from Select Home Warranty!

I paid Select Home Warranty $1050 with my card on September 9, 2020 for warranty on the home I was closing on. The closing date was September 30, 2020. I was told by David ** (associate who works for Select Home Warranty), that I would be refunded the amount the seller gives towards closing for warranty. The title company mailed select home warranty $499.99 on September 30, 2020. I still have not received the $499.99 refund I am owed. I called Select Home Warranty and I was treated like a second class citizen. They still have not issued my refund for terms that I agreed with them before signing the contract. I would recommend NOT considering Select Home Warranty AT ALL.

I called for service. There was a blockage in the bathroom causing raw sewage to cover the floor. The plumber from PM Electric came out and did nothing more than put a water hose down the drain and toilet and say that he could hear the water running and see the raw sewage back up from the base of the toilet and refused to do any work until a cleaning crew came out to clean up the raw sewage. Why did I pay for a whole year of service when Select Home Warranty does not honor me service contract. I am living in a home with raw sewage and Select Home Warranty tells me that they will get back to me. This is the first plumber that has performed in this manner they are unprofessional and rude knowing that Select Home Warranty are nothing but con artists. I am going to follow up with the District Attorney from New Jersey and Los Angeles for the fraud they performed.

I have had a couple of issues with water heater, dishwasher, oven. Wasted $45 for the diagnostic call every time. They did not cover any repair or replacement. Told me they were sending a $750 reimbursement check once only to get my hopes up. I waited for 2 weeks and called back to check on it. Got « escalated » to upper management who told me the check was never sent. Policy canceled.

We purchased a 3 year policy back in May 2018. Fortunately we had not needed to file a claim until Oct 9, 2020. We submitted the claim online in the morning and were told the work order would be processed within 24 hours. On Monday Oct 22nd we were informed that our issue was not covered based on their "online" assessment of what was wrong with our A/C unit. Their assessment was wrong and we paid a technician to come blow out our primary drain line and the problem was resolved. We tried to terminate the agreement which is valid for 15 months and they said there is "no cash value" on the policy. There are a number of good home warranty companies out there, Select Home Warranty is not one of them.

Horrible, they did not honour their contract. The first and only company Lit Electrical Consultants LLC come out to my home on a Saturday afternoon. I explained what is going on the issues I'm having. The guy walked into one bedroom then I showed him the laundry room and the shed where I'm having electrical issues... The laundry room and shed balance beams are bad and the lights will not come on until you hit them and the bedrooms my lights will not come on nor my ceiling fans... I explained to the guy that my electrical wiring is bad in the bedrooms. He agreed and then walked out to his truck calling the company... He asked if I wanted new ceiling fans and light fixtures. I told him I just need my issues resolved and then he stated it was about the same price to exchange the two balance beams than to replace them... He asked if I wanted new ceiling fans. I told him they were new fans which was purchase at the end of May 2020...

I purchased a service contract from Select Home Warranty last year and have tried to use the service and have been denied by the small print on all claims. First my refrigerator did not work properly and was told we needed a new board and would cost approx $400 to fix. SHW said it was determined my refridge was too old and if I read the fine print, they will only give me $150 to be applied for a new one. The tech said the refridge was fine and just needed this part and would continue to run properly. We had the part replaced and was able to apply $150 to the part which was paid to us almost 2 months after they said they would pay.

Useless policy, doesn't cover anything. Most of the information is hidden in fine prints and trick people. Their contracts are as bad as the company. My a/c unit stopped working, their contractor said, you unit is too small buy a bigger a/c. Called a private contractor, he fixed the a/c for $150. My fridge broke, contractor said a part needs to be changed. Warranty says we will max of $200. I bought the policy for 3 years. My biggest mistake. Should have bought from a reliable company.

Select Home Warranty is a good company to go with for home warranty. We feel safe knowing we are protected. Just read the fine print of the contract so you understand the policy. They will cover the warranty even if you use your local trusted company to do the repairs. We would recommend this company to our friends and family.

The customer service representative I spoke with was very polite and took my information and stated next steps. I had had another claim earlier in the year and was very satisfied. I was always able to speak with someone directly who answered my questions and resolved the issue quickly and to my satisfaction.

Warranty was purchased thru escrow on new house, had not received any documentation on this after closing.. Had to call to get info and download the policy. Rep. spoke way too quickly and was clear. Left site not fully knowing if what I needed was being sent. Representatives should be trained to speak to customers and not just read off a pre written text....

I chose Select Home Warranty for price and coverage. Best price I could find. I switched from another home warranty company when I bought my new house. It ended up being much cheaper. It was easy to reach someone by phone and they were helpful explaining the process. Home warranties can be confusing and it's good to know you can call with questions anytime.

The gentleman who phoned me informed me that my renewal was due which I had forgotten and he also stated that my premium and deductible would remain the same for this coming year. I was elated since I am on SS and have limited income. He was polite and very informative. I placed a couple of claims this past year and both were handled in a timely and efficient manner. Very good company if anyone is thinking about getting a home warranty.

The customer rep I spoke with was very nice and tried to accommodate me in any way he could. I really appreciate that kind of customer service. Makes me want to recommend others. I look forward to checking out the contract and see how they compare to warranty companies I've had in the past.

Very pleasant experience making a claim on my microwave. Fast, friendly customer service personnel. They seem to really care about you and your appliance problems. A company who is ready and willing to help you and keep you as a customer. I would definitely recommend Select Home warranty company to my family, friends and coworkers.

Filing the claim online was quick and easy, very self explanatory. I received a quick response from Select Home Warranty as well as the technician. Tech was knowledgeable about brand and issue. He went over next steps and set proper expectations. I am currently waiting on decision to repair or replace.

Wighton’s (a local reputable company) sent a technician out for a checkup on my heater and A/C. I had no problems with either. He could not complete the check because a part was broken. I called the company, and kept getting the same “scripted” answer from the First Lady. I asked if she would just please transfer me because I had the technician here at the time. Thankfully, she did transfer me, and a case # was assigned to me. Then I was transferred again to somebody who could not answer my question, so I was transferred to the department that okays payments. Robert listened to my situation, looked up my claim #, and placed me on hold briefly. When he got back on the phone he said I was approved to have the work done, and I would be reimbursed when I submitted the bill and invoice. Good job!

I was pleasantly surprised by the level of service through this company! After reviewing multiple companies, I decided to look into Select Home Warranty deeper. I switched from American Home Shield given the better price, deductible, and level of service. Noah was the customer service representative who helped support, and made the difference in my decision to switch providers.

I just joined Select Home Warranty and I very happy with the customer service I received on the phone. The representative was very informative and helped me choose the best plan for my needs. I switched over from a different company and I feel very good about the switch. Highly recommend this company!

Bruce was very helpful with the choices that were available and took his time to explain each and every choice I asked about with no sales pressure. Bruce made sure that I received all the discounts that were available. To make sure that I could make an informed decision. Thanks Bruce for your time.

It was a pleasure speaking with a knowledgeable, attentive, patient, and caring representative. I appreciate the time and effort in detailing the services provided by Select Home Warranty. If the services are anything resembling the customer service, then I have made the right choice! Keep up the great work. Thank you.

I had a very easy and quick experience with Select Home Warranty! I was very pleased with the coverage plan I received, and the amount of appliances/fixtures it covers. I especially love the option of septic coverage, which is very affordable, and I will definitely be taking advantage of! Thank you Select Home Warranty!

Bruce answered all of my questions and concerns-offered me more options that I might buy very soon. Never felt pressured into any purchase; he asked me about prior Military plus my age group that would give me more discounts. I am considering the longer term options he offered me and will consider the cost to fit my budget.

We tried this company out because they were cheaper and claim to cover more than other warranty companies but when you file a claim they deny it stating that it’s not covered. We will be canceling our policy and going with another warranty company now. We had First American Home Warranty for years and they never denied a single claim we had. We should have never switched. This one was cheaper. It is true that you get what you pay for!

I called the number from an email I received. I already knew what coverages I wanted. Johnathan got me to the right plan. He offered me discounted rates and explained even deeper discounts for longer terms. I ended up going with a 3 year plan. I thought it was a good value. I’ve had other home warranties and paid the same amount for 2 years of coverage.

I was looking around for a home warranty company and was lucky enough to come across Select. I received a great deal by purchasing a 5 year plan and now won't have to call around each year my policy comes up for renewal. I have heard nothing but good things about this company from my neighbors.

I have not had to use this warranty yet but their plan covers all the old appliances and more in my home. I hope I won't ever need this but at least I have peace of mind that I can get things replaced if necessary if they do go down at any time. I feel confident that Select Home Warranty will do their best to keep this old artist happy!

I am a new Home Warranty customer. I went online to see which Company looked like the best for me, and chose Select Home Warranty. After committing to a monthly amount that I could afford and that covered the items I most needed, I was contacted by a sales representative, Jonathon, who ALWAYS asked permission before going into a pitch. He introduced me to a 3 year and 5 year plan that might save me more money and lock in yearly renewal prices. He never told me anything I didn’t ask to hear, he was respectful of my pocketbook as well as my needs. I was most impressed with the fact that I was not being locked into a contract, as the amount I agreed to pay was always available to be pro-rated back to my credit card. I am hopeful and more relaxed about repairs that will definitely come to my home. I hope that the service I receive when needed will be as Jonathon advertised!

My current home warranty had almost doubled in less than a year. I was searching for a new warranty program when I came across Select - they were actually rated higher than my previous. I am now receiving the same coverage, lower deductible and a much lower yearly premium! SO happy I shopped around this time and found Select. Customer service was awesome as well.

My lights were flickering and bothering the photo sensitive member of my household. An electrician was sent out to check it out and had the issue fixed within 2 business days of me making the claim. I'm definitely renewing my plan as they helped me replace my range shortly after signing up.

Ralph worked with me to ensure I had all the information I needed to make a sound decision on policy options. He also supported me during my closing on my property. The options available allow you to customize the policy to exactly the coverages you need. I would highly recommend this company to any of my friends and family moving forward.

I have had the policy for over a year and had not yet used the service. My call was answered by a person and promptly. I was given the information I needed, when I had to call back and explain the issue was getting worse, I was able to get a local technician in and get the problem solved within two hours. This was on a Sunday morning and I did not expect to get such a quick resolution. I received an email the same day telling me how to get reimbursed for the plumbing service. This was outstanding customer service!

I own investment homes and I decided to obtain a home warranty along with one for my private home. I manage many properties and don't want to experience a big repair when a warranty can assist me in reducing or eliminating many costs usually that come hand and hand with owning a home. I look forward to using Select Home Warranty to offset some big financial downfalls in the future.

Never used this company before but I like the prices and flexibility of contract terms. The sales person was forthcoming and helpful. New policy is less per month than other similar companies. I enjoy the ease of Website and received a follow up phone call right away. I am considering switching another home to same policy b/c as a multiple property owner, I was told if I pre-pay for 3 or 5 year plans, I qualified for a lock-in on service call fees for life.

I signed up for Home Warranty with Select. Process was painless and very simple. The agent even told me about a coupon that I had missed while signing up online. Overall, no hassle, no haggle experience. Wish it was as easy to purchase other types of policies and services online.

I just did some fairly serious shopping around for a good home warranty company when I bought a new home. Select Home Warranty was very competitively priced and has similar coverage to all other companies. I hope I never have to find out how their claims process works, but if it's as smooth as signing up, I should be in good shape.

I wasn't impressed with how many phone calls I received from Select Home Warranty when I only needed one, and when I did speak to them they were very pushy on the phone. Overall, I believed I received a fair price and am hoping my experience of actually using them will be a better one than what I had on the phone.

It took talking to four different representatives before I finally got any kind of results. The first person sent out a company that does not service my brand. The second did nothing and the third gave me a company but never answered the telephone. On the fourth try I finally received some results. This is totally unacceptable.

Representative was very helpful, I have hearing issues and he was patient with me after having him repeat questions. He got the claim filed and after we hung up, It was just shortly after that I received a text from the repair company to schedule the repair.

The order was handled in a prompt manner with favorable discounts, though the upfront total payment was a bit discouraging! Having previously used your services it was good to verify that the service fee is $60, although agent had said $75, but the online quote was the $60! Coverage was quoted as equal to or superior to American Home Shield.

Straightforward process and covered for a long time with the VIP membership. Looking forward to use Select Home Warranty for any upcoming issues and have already recommended to my family and friends. Would suggest select home warranty help create a profile to track the progress of my status claims. I think right now I can just submit a claim and someone will call me after.

I have had several Home Warranty companies giving me coverage and every single time I had a great deal of trouble just getting them to accept a claim. Even though items were listed in my contract which indicated that my items were covered they always fond a way to make it specific and at the end of it all I would be told that it was not covered. Select Warranty has been completely the opposite, and have been courteous and helpful, being extremely understanding of my needs, I am so happy I have them as my Home warranty company.

Elliot was very helpful. He professionally explained the services easily and simply. And offered the best coverage for my needs. Elliot was friendly and courteous. And was very experienced in his business and services offered. The process was easy and painless. I would definitely recommend Select to my friends and family.. I believe they would be highly interested in Select Home Warranty Services.

I was happy with the deal the salesman offered me and he was kind enough to price match with another company I was looking at. The only reason why I'm not giving a 5 star rating is I didn't receive my paperwork in the time frame quoted. This happens, but when I called to enquire about it the salesman seemed curt and annoyed that I was bothering him. This makes me feel like I was just another commission and not a valued customer.

Very happy with the service and coverage. Online support is better than any of the other companies we have used. They respond quickly and the ease of seeing what is covered online or not is great. We will continue to use them as long as we own a home. Great customer services.

Jake called me to discuss an online inquiry that I had submitted. He answered all of my questions about the warranty options and allowed me to make my own choice without being pushy. I feel the platinum plan will cover all of my needs at a very fair price. Thank you for your help Jake!

Amazing service and great promotional deals. Took the time to answer my questions and explain exactly how the plan worked. I had heard of Select Warranty through a friend after complaining how costly it was to make major repairs on our property. So far it seems everything is cracked up to be. Looking forward to saving money on costly repairs that may present in the future.

Customer service was so helpful in helping locate my policy that I just signed up for and mail me package policy. They also offered me a great package for two years for a great price when I signed up. I’m looking forward to maintaining and using this policy when needed.

Select Home Warranty was recommended by our realtor, and so far, so good! The signup process was quick, easy and the customer service experience was great. The agent was super nice and helpful. I’m glad to be doing business with Select and look forward to a long lasting relationship. Thanks!

After shopping for a Home Warranty I found Select Home Warranty had the best ratings and coverages and was rated #1. I spoke with Ray ** and he was very thorough explaining their service coverage. He also provided me with great discounts! I signed up for the 5-year Platinum Policy. I cannot vouch for the claims service yet, but if it's anything like the experience I had signing up I'm sure my next review will be just as good.

Select Home Warranty makes it easy to submit a claim and their customer service representatives are very helpful. I submitted a claim a few times and they were very quick to respond and paired me with a contractor to resolve my issue. I definitely recommend Select Home Warranty, they are reliable and reasonably priced.

Great experience with Chase **, the agent who helped me pick out a home warranty plan. He was very knowledgeable about his warranty plans and gave me a great deal on the price. And the best part is, I don't have to consider getting a new plan for 6 years now.

I contacted online Select Home Warranty about my garage door. They responded quickly and we were able to get a contractor out to my house in a reasonable amount of time. The contractor was very professional. All has been completed. We received excellent service and are very satisfied with Select's service.

The rep was very friendly and supportive. They offer a lot of different plans and payment options and are very thorough walking you through your options. Only downside was that after purchasing I did not hear from the rep again and I had to reach back out to get my member information.

I checked the highest rated HW online. I had been using one particular HW for my clients, but over the years, was very disappointed with their service. Select was highly rated so I called. I found the representative very helpful and thorough in describing coverage. I am a realtor and it's important to me that my clients are well cared for. Select's coverage and pricing was competitive.

This company is the best home warranty company I used, they responded quickly to my claim and so far I am very happy with both the pricing and service. I purchased a 3 years plan which saved me a lot of money, would recommend to all my friends & family.

Very pleased with the online experience and customer service. Their reps are knowledgeable and willing to answer any questions. Pricing is fair and coverage is excellent. Plans are clearly described and the fees are reasonable. I would recommend Select Home Warranty to anyone seeking to provide that extra protection for their homes, especially new homeowners.

This is my first time placing a claim with SHW. They responded and had a contractor contact me right away. So far, so good. No problems. I will place another review after the job is done. Maybe I won't have to get ripped off by some crooked contractor anymore. With SHW, now I have help finding an honest company.

It was easy to get an online quote and a great price. I was able to get a good discount for being a veteran, and the roof coverage is free, something that a lot of places didn't cover. After researching, Select Home was definitely the best choice out there. I feel very safe that me and my family are protected knowing that our home is protected.

Mr Allen ** was knowledgeable, polite, and friendly. I was calling for info but he gave the home warranty such a great recommendation I committed to 6 years!!! I would recommend Select Home Warranty and Mr Allen ** to everyone I know. Mr Allen ** has excellent customer service skills!!! Thank you very much.

I was reviewing information online from Select Home Warranty. I put in my phone number and received a call immediately to answer questions. The sales representative, Ray, was not pushy or aggressive. He answered questions and provided some free upgrades to make the deal even better. I'm happy I made the choice to switch from the company who has the home warranty on my last home.

Ryan did a thorough job of answering all questions and offered the best plan for us. He was polite, thorough and respectful. We are confident that he represented his company fairly and feel assured they will stand behind their word. We definitely will share our satisfaction with friends and neighbors.

I had made a few calls, shopping around and when I called Select back they still had all my information ready to go. The price was right and I really appreciate the bonus months! I received courteous, efficient and professional service. Everything was simple and I would recommend this company.

When I called I had doubts about the cost and coverages of this plan. After several questions I was convinced the product was what I needed. Great product. Sells itself. With older home I know things will need repaired eventually. Mark was very helpful answering my many questions. Thanks. I will be recommending this to my friends and family.

I called in to file a claim due to an issues at my home, the phone representative was really nice and understood what I was calling in about from my description, he was courteous and very professional. I can't remember his name, but he located my policy very quickly and took down notes during our call that helped with filing the claim properly.

I purchased a home and was supposed to have a warranty immediately. My agent pretty much ran out on us once he was paid. When I called Select Home Warranty, they provided me with everything I needed and watched for the payment. It was a wonderful experience. I have even extended our warranty for over 3 years to feel safe about our new home.

My representative was kind, thorough, and answered all my questions. He was very patient as I asked many questions to be thorough in my decision. He then offered the five-year plan but was not pushy in any way. I’ve already shared this plan with several other people. They are very interested in experiencing the savings that I did as well.

They have extremely great, fast service, from very knowledgeable people. The process is so easy, you can have your home covered in less than 15 minutes. I would definitely recommend this company to anyone looking to cover their home. What peace of mind this creates by having a warranty on so much of your house.

Bruce was easy to work with and responded quickly anytime I had questions. Gave me the best deal out there and added two other item coverage. Also gave us callout service for $60.00 per service request with many service tech available for servicing. When checking on status of coverage Bruce got answers in a few hours.

Had an issue with one of my major appliances, and decided that it may be time to get this type of insurance. Sign up was easy, and if you prepay for a year, it's not that bad of an insurance plan. If I use it one time it's paid for itself. If you have some appliances that are over 8 years old you may want to consider it as well.

Signed up for service today, received info via email- have not yet used service however hopefully this will work smoothly over the course of the initial period of 14 months. Representative was friendly. And offered different options of which we choose the one year plan to see how we like the plan.

The representative I spoke to was very pleasant on the phone and assured me that they are working on my order and that I should have an answer in about 48 hours. He explained the reason for the delay which put me at ease. I then received a follow-up email regarding our call. After speaking with him, I feel comfortable to call back again, if necessary.

I had received a flyer at home, was hesitant on buying equipment protection of any kind. I would usually buy the ones they sell you at stores - however when I called George S. assisted me with all the information I needed to make up my mind. He explained and offered the plans with some perks. I was very excited to have purchased this investment to protect my appliances.

I've been a customer with Select Home Warranty for over two years now. On this particular service call, as with others in the past, the actual sevice and response time was prompt and speedy. Also, the technician who came to the house explained things very well and was very professional.

Signed up on 9/29/20 for Select Home Warranty Platinum plan, $45.33 was charged to my credit card and I asked for a copy of the contract. On 10/5 I called to see why I had not received a contract and after speaking with three men who could barely speak English, I was told I was not in their system. I explained that they charged my card already. The rep said he couldn’t help me. I asked to speak with a manager and he said he was the manager. I told him I would go elsewhere for a home warranty and would file a dispute with my card carrier which I did. If this is how they treat customers who are trying to sign up, I would really suspicion how they would treat customers with claims.

I just began a home warranty with Select. I don't yet have experience with claims, but am happy with the start of an account. They offered a senior discount, a multi-year discount, and, a full-payment discount. What I like about the multi-year senior program is that the plan can move if we move!

I was really happy with Select Home Warranty on the sell of their service. Customer representative Moe ** was exceptionally professional and very cordial. There was no push sale rather he was very nice explaining both the single year vs multi-year policies. He was able to lower my monthly premium based on my need and added extra services in the same deal. So far so good and hopefully actual service would be even better.

Got fast response "after" I called SHW. Called because their online claim request process had a problem, I told the SHW representative that one of their requirements, brand name, restricted me from on-line filing. He would send this information of problem that I gave him to corporate so they can "fix" the problem.

This coverage was the best price, and for much more coverage. Roof and stand-alone freezer were key. The sales agent was extremely efficient and pointed out applicable discounts. The entire procedure took only a few minutes, and was completely painless. I will recommend this company to my family and friends.

I've just signed up but so far, the customer service has been great. Have already recommended to a coworker. I like the option to choose my own repair company if I choose so. Looking forward to using them in the future. The Platinum plan covers everything I need at the moment.

Select Home Warranty was prompt with identifying a provider who could assist me immediately. Upon filing my claim, I received an email less than 5 minutes later with available three appointment times. It has been a pleasure to have Select Home as my warranty company. I will definitely refer you to others.

Jake ** was very helpful and answered all the questions. And I signed up for the warranty on the call with him. He informed us about the 3 5 and 10 yr plans and I went with a 5 yr plan to get the most value out of the plan.

Serious warning to all home owners and Real State Agents out there, Select Home Warranty is the worst home warranty ever. It’s advertising coverage just about everything but really coverage is pennies on the dollar you lost. Under its policy long paragraph of Exclusions to Coverage with a small, single word of installation it will denied all labor costs to fix your problems. Agent will argue with you and say SHW only pay for part requires to fix your problem. When it comes to parts coverage, they will only pay portion of it, not all cost to purchase parts... Process also extremely long delay, it has been 2 months for me to fight with this Select Home Warranty to fix the water leak in my bathroom and still on going not finish yet.

Great at taking your money, terrible at covering anything. Purchase a policy from them you're better off burning your money. It will be more fun. Small plumbing leak. They send a plumber, I have to pay him $75 to show up. He cuts a hole in my kitchen ceiling, that's another $50. Select will NOT pay to gain access to problem or repair access to problem. So I have to pay a spackler and painter to fix this hole in my kitchen ceiling. Still not fixed though. Found the problem! Two small leaks in bathtub upstairs. Wait wait... Select Home Warranty (SHW) will only pay $150 to fix it.

I believe this company should be investigated. They wait months to reimburse you which is a fraction of what you should receive. Also, they have breached the contract provided. Contractors in the area refuse to work with this company so they asked me to pay out of pocket for an appliance diagnosis. I have not had one thing work as it should with this company and I believe it is a scam.

I have paid for this warranty for 2 years and just found out that the Platinum policy does not cover an icemaker, even though it is part of the freezer! What a burn. Check out their record with BBB before even thinking about this company!

Wanted me to wait 3+ days for approval for new air conditioning compressor in 103 degree heat in Texas! So I called them, and they said I could get the work done and submit the bill and diagnosis of the problem. I did that, and they refused to pay a dime! I decided to cancel my policy, as it was worthless. They pro-rated the days I had the policy, added on a $75 surcharge and said I would receive my check in the mail in 2-4 weeks. I called today, 3 weeks later, and now they say I need to fill out a reimbursement form which they will mail, and then process the cancellation! Why didn't they do that 3 weeks ago when I first cancelled it? What a waste of time and money dealing with these people who have no clue what they are doing!! DO NOT BUY THIS POLICY. IT IS A TOTAL SCAM.

I have signed up with Select Home Warranty since 2017 and used their service multiple times. I used it for Garage door issues twice, AC unit issue. They are excellent with their claim and their service to third party they send for repair has been great so far. I use their service for my rental home in TX. So far no issues getting all my claims approved with them.

Select Home Warranty needed more information on the garage door opener that was not working properly. Was able to answer some of the questions and the person was very helpful and understanding. This is my first claim with this warranty provider and so far I am happy with the fast response on this claim.

First phone call to Select Warranty they handled it fast and was very polite and prompt to what they were doing, very professional waiting to set up the appointment for the repair now. Other than that great communications. Within 30 minutes received a text from a repair service to set up an appointment to review the issues and get them repaired. I’d say that’s pretty good service.

Fridge Repair took two weeks. I never received word back from the home repair insurance about the cost or coverage. I would like better information about the coverage when the assessment is made. In the future please allow for more communication to the customer so we know what to expect and are able to plan better.

I responded to a brochure received in the mail. My current Home Warranty with another company was near expiration and after speaking with Alex I, we are now customers of Select. Very pleased with Alex's explanation of all the benefits and what is covered, even the roof. Accepted the three year offer which can be taken with us, prorated or sold to next owner. Very happy with offer after the three year policy,

My wait time was minimal, where other warranty companies have placed me on hold for an hour or more. My call was answered almost immediately. Your representative was interested, caring and professional. The My claim was approved not in days, but in hours (same day!) I am thrilled! The company selected is excellent and responsive. They were very sensitive to my particular needs.

I called customer service to get information on my policy. After answering my question the tech asked if I needed any additional help. I needed to file a claim and told them, "Thank you for the help, but I can file online." The tech insisted that I get the claim taken care of immediately and transferred me to the claims department. I spoke with the gentleman and had everything I needed to take care of done in less than 5 minutes. There is no hold time while waiting for help.

On Friday September 18, 2020 I filed two claims, one on my pool pump and one on my washer. When the service dispatch was finally issued for the pool, I was told I had to call the pool service company to make arrangements. I called the company that I had been told to call, and was told that they no longer did business with SHW as them being slow in paying their invoice. after three calls to SHW I finally was able to someone who did not have a language or accent issue. After some heated and rude exchanges I was finally given another service provider and told that a work order had been sent to that provider.

I made a call and submitted a claim because I was informed that SHW had no electricians in my area for the issue that I had in my home. I called the rep and he placed my order. I called back highly upset because my claim was denied due to how the rep entered my issue. The rep got it handled and sent my approval email.

Horrendous Experience. Waited for five weeks with a broken refrigerator and multiple phone calls, emails, photo submissions and no resolution. When I finally decided our refrigerator repair was futile through Select Home Warranty I requested cancellation and a refund, to be told after fees and proration we would receive less than 10% of purchase price despite only 40% of our policy has been utilized. In addition to having to purchase a new refrigerator on our own and the cost of this useless home warranty we now are out more than $3000 dollars. Excellent experience with Old Republic. Save yourself extensive headaches and broken appliances, use a different home warranty.

I don't have any complaints about SHW. The customer reps were very polite and thorough. I called in to make a claim about a rook leak and they dispatched a roofing company in a timely manner. I received several calls and email to make sure that everything was going well with my claim.

Very nice person that helped me. He was very helpful and knew what he was doing???? I would like to talk to him every time I call. You need more people like him. I just switched companies that I was not happy with. Their customers service was just bad.

Very professional and helpful with questions on the phone. They quickly answered my questions and reassured me regarding the warranty. They offer an overall great price for a very thorough home warranty. I evaluated several companies and they seemed to be the best. Give them a try and you won't be disappointed.

The warranty representative was helpful and knowledgeable. He collected my information quickly and emailed a link to schedule my service call with the plumber. The plumber responded when I called him and is scheduled to be at my home within 24 hours of the initial call for the repair of my water heater.

I set up the home warranty online and I received a call from a rep within the hour to confirm what package that I selected. I also received a copy of the service contract promptly via e-mail at the conclusion of the phone call. The rep that helped me was friendly and knowledgeable. I switched from another home warranty company recently and the quick setup is wonderful.

I reported my Whirlpool dishwasher not working and dispatch will provide me a list of services people in my area. Very pleased with the simplicity of reporting a claim when I have a problem with my everyday appliances. All of my experiences have great. I will be calling other issues as the arise. My experience with SElect Home Warranty have been a positive one so far. Select Home Warranty have been a great asset to my home and glad I made the choice to choose this company.

Being my 6th home, typical home warranty experience. Intuitive and straightforward sales process online, followed with call. They offer a good value and competitive rates for peace of mind to ensure unexpected expense is not incurred shortly after purchase/move. Hopefully I don't have to use, but if I do it adds another layer of protection.