Select Home Warranty Reviews

I had a dishwasher issue and when I filed the claim it was fixed rather quickly. Professionals called to gather the dishwasher information and knew exactly what to order. The tech came out and assessed the situation and fixed it within an hour or so. I would definitly recommend this service to others. I would continue to use this service and renew it as needed.

I like the politeness of the agents. They answered my questions and put me at ease and confirmed my information to make sure it was me. My call was answered in a short time and agent verified my email to send me a confirmation of my account and coverage for my warranty.

The agent was understanding and was able to answer all of my questions. I requested a renewal rate that same as the prior year and they honored it. Whenever I called, I didn't have some recording that made me press a number for various options; someone always answered the phone. I am very happy with the outcome and I will recommend Select Home Warranty to others!

I had an Excellent customer service experience! Very knowledgeable customer service staff! He was Very friendly! Just a pleasure to speak with! Would definitely refer to a friend and family members! Thank you Thank you Thank you! I Will enjoy the peace of mind just knowing I have this awesome warranty!

After I submitted my claim, I was offer multiple appt times for my convenience.. He arrived on time and completed the work quickly. I appreciate that he wore booties inside the house. I had put in two (2) claims at the same time. One for AC and one for electrical outlets. The same person completed both jobs in the same appointment time. I would have preferred to only pay one (1) service fee but I understand why I had to pay for two and he completed the work with no issues. Only CON is that I'd like the technicians to be from my local area instead of from more than 60 miles away.

Their prices are very cheap and they have recommended some of plans to me. Generally speaking, the sales service is very patient to answer my questions. And got a good solution. Thank you very much. I bought the plan for 3 years. I hope the customer service is as good as the sales service. I will purchase another 10 years plan in this company.

I had a great experience ordering my home warranty plan. The representative I spoke with was very knowledgeable, and gave me several options to choose from, and I ultimately found a great one that works with my budget. It gives me peace of mind to know that my home is covered for the next 3 years. I would highly recommend this company to my friends and family.

The customer service agent was wonderful and got my claim submitted right away. I love that I didn't have to wait forever and submitted right away. All hassle free and no issues. Had issues with previous warranty programs. Plan on keeping them now I canceled my other one. The pricing is great too. This is a must have.

Belinda at Select was so helpful from the start. She helped me get started with the initial quote and then helped me develop it into a 3 year plan. She was so helpful and resolved any questions I’ve had. She even followed up with my warranty details after I closed. High recommend!

My contact was with Peter. He was very helpful & polite. I hope your service is as satisfactory as he was. He was very explicit in your coverage & went over each item individually. The value seems reasonable & affordable for someone on a fixed income. Also, the coverage seems to be very inclusive. I chose you because you had the highest rating which is important to me. I just spent $500 for my furnace service, and this would have been covered under our contract. Thanks to Peter. Judith **, Holt Michigan

He was very informative, knew what he was talking about. Very pleased with the information and the package I am getting. The company I am with now is horrible. Three claims and they did nothing at all, that was Choice Home Warranty. John was one of the best sales people I ever dealt with.

Daniel with Select Home Warranty did a great job of answering all my questions, and ensuring I received an optimized rate. I am impressed with the scope of coverage, and the fact that I can use local, certified contractors. Well done, Daniel. I highly recommend Select Home Warranty for all homeowners interested in protecting their property investment.

Sales representative was exceptional. He explained everything in detail and offered me longer coverage at discounted rate. I am new to this company and hope the coverage is as good as it sounds. I will write another review after I have a chance to use the coverage. I liked the amount of items covered, components and complete replacement terms.

I've filed 4 claims in the past 3 years so far. Each time I called, customer service was great. I would get an email with a contractor name and number that I'm supposed to call, within 3 days. Have not ran into any problems so far. Rates are just outstanding with perks. My deductible is under $50, compare to previous companies at a rate of $140. We couldn't be happier.

This is my first home warranty. I shopped around and came across Select. I inquired about a quote online through their website and was pleased to get a call from them right away. I Was helped by Lucas. Lucas was Very professional and friendly, he worked with me to give me the best price possible. I was very impressed by all this home warranty has to offer.

I was looking for home warranty online put in for a quote and got a immediate response. Customer service rep was knowledgeable, respectful, and was able to help with my need. Great price too! Contract cover all my household appliances. Affordable service fee. Came with free roof leak coverage as a add on. Two free month bonus for paying in full. Would recommend to all my family and friends.

Richard was extremely helpful & knowledgeable in setting up my home protection plan for my new home. I shopped around & settled with this company. I’m very happy I did!!! Now to review this website....

Very short wait time on hold and 24/7 service. The person I talked to was quick and efficient, but cold professional. The email with the further steps arrived while on the call filing the claim. Unfortunately, she did not have access to prices and deductibles, and the only thing she could do was file the claim for me. However, I got help with what I needed. Looking forward to my first claim with this warranty.

Excellent customer service provided by Steven **. He explained everything to me and was very informative. Excellent price and coverage plans. Ended up buying two plans as we have two houses. Excellent all around of your home from top to bottom. It covers everything you need. Just hope I don't need it but if I do I am glad I have it. Thanks.

The gentleman was attentive and very helpful. I wasn't sure which plan to choose. Then he explained to me which one and the cost of each one. Offered me different options and gave me a fair v price. He then called me back and made sure that I have received my policy via email.

Updated on 03/11/2021: I called Home Warranty and talked with Frank. He was most helpful and answered all my questions I had regarding this service. Since this is the first time I call about my need of assistance, and not having a home warranty before was the reason for my various questions. After Frank explained the process of filing my claim and giving me a claim number, almost immediately I was contacted by a local service company inquiring about the best time and date for them to come and take care of my request. I appreciate the help and am presently waiting for them to let me know when a service agent will be able to come to take care of my refrigerator repair needs.

Brian was able to answer all my questions very well. I’m almost excited to have something break, so that I can make use of the coverage. I chose the platinum policy, so I should be good to go. He was also able to add on discounts that made the cost reasonable.

Overall, filing this claim was a success and it was covered, as it should have been. It did feel as though the company had many hoops to jump through to prevent payment, but we had followed all of the rules, and they paid for the service. The customer service agent was difficult to understand and did not listen to the answers but just kept repeating the same questions over and over despite being given the same answer, so that was frustrating and time consuming for myself and the technician who was at the house.

I got a call from my tenants that the garbage disposal is not working so I called Select Home Warranty and they asked a few questions. So after some communication with tenant and the select home warranty the customer service came up with a conclusion. The select home warranty respond to the claims very fast and professionally. I would recommend it to my clients, friends and family.

Salesman was very professional and helpful. He said he got me the best deal possible, and by paying for a whole year I saved money and got an extra month. Hopefully I will be happy with the service. I will definitely recommend to friends and family. Month. I am on social security so I really do need to be able to save money wherever I can. This will help me to keep up with keeping my home in good repair.

Customer service has been excellent and for now my issue is not with SHW. However the fact that they only have one "Preferred" contractor to service my A/C is a little nerving due to the fact that this particular contractor cannot get emails?? And will not take a telephonic or fax work order. That concerns me because why would that be unless he has issues with SHW. Not assuming, just wondering??

Do not fall for the promises made by Select Home Warranty and the service that they offer. I unfortunately signed up with them and they charged my credit card $456.00 and after 2 claims, countless phone calls and unanswered phone calls and appointments by their so-called technicians, I have yet to receive service for my repair claim. They want me to find someone and pay out of pocket for me to be reimbursed. They are using the pandemic as the reason for slow service but it’s a total lie as they are only out to take your money and string you along. If you cancel they charge a $75 cancellation fee and will give you a prorated refund. I hope that no one else falls prey to this fraudulent company.

Communication with a sales Rep was very professional and direct. Went over the types of programs and cost. Answered any questions I had. Like what I know so far enough to purchase a new plan for the house we are buying. If you want to check them out call ** and ask to talk to Jake, he will take care of you.

I filed a claim because my heat wasn't working. They assigned a contractor, but it was obvious he wasn't familiar with the issue. He literally said he's never replaced a heat pump before. It's been 2 weeks since the contactor's initial visit and Select Home Warranty STILL has not determined if the necessary repair will be covered. And if I want to use someone outside of their network, I have to start this process all over again. Not user friendly at all.

This company is a total joke, they rejected all claims I submitted for nonsense reasons. That have substantial more reject reasons than acceptable ones per any item. I hereby canceled my policy and advise anyone to stay away from this crooked company. You do business on your own risk. Shame on this company.

When I contacted a company representative on the telephone they were very responsive and helpful in taking my claim. They were responsive getting back to me as far as the claim status in a couple days. So far so good. I'm currently waiting for a local contractor to contact me, not 2 days yet.

Prompt service both online and by phone w/ a live person to answer all of my questions. As a Realtor, this is the type of company I would recommend. As a home owner who has used other companies in the past it appears already this company has the best customer service! I could never get anyone on the phone with another popular company without waiting for hours!

We have been looking for a new home warranty as we were unhappy with the previous company we had. I came across a few with great reviews but Select Home Warranty had the best prices. After signing up with them I received a phone call and the gentleman who helped me was so kind and informative. Already a better experience than the last company.

I am new customer so I have to wait 30 days and I can see the service. So I can see how will be. I hope I be happy with this company, I think I got the whight Select. My experience with the customer service was very helpful.

The purchase of the home warranty was a very pleasant experience. The representative was professional and courteous. This representative made the purchase very efficient and and made purchasing the home warranty very easy to take care of. I would definitely recommend using Select for a home warranty purchase. The coverage was very good for the cost and was able to cover everything the home purchaser wanted in the purchase of our real estate.

Mark ** was a pleasure to work with in choosing a new home warranty company. He has a great sense of humor, is very well informed on the product, and made me feel like a valued customer. I am very happy to do business with a company that values its clients by providing good customer service representatives.

Isaac was very helpful and informative about the home warranty program. I was referred to the program by a friend of mine and I recommended it to a friend of mine. I like the fact that the program offers not only furnace and air conditioner but also guarantees coverage on all appliances. The coverage includes sewer lines, septic, electric, plumbing, furnace, air conditioning, unit microwave, washer and dryer and even an option for roof. It also includes the garage door. It was nice to find a program that included everything that was needed in the household.

The customer service representative was very professional and explained everything in layman's terms, I felt he had my best interested at heart and recommended the best value for me. He answered my questions thoroughly and offered me the promotion that was available. He made me feel valued as a potential customer and was extremely polite and thorough in his responses..

Saved me money by telling me about yearly purchase. Was fast and efficient. Will definitely tell people about Select Home Warranty. American Home Shield is way too expensive and they make you jump through hoops.

I was shopping for home warranty and was very impressed by the phone rep was very helpful and gave me so many discounts and options. I didn't have to shop around and immediately signed in with 5yr plan and was told they will add another year to that. I just hope the actual home service will be as good as the customer service.

George ** helped us get our account set up. He was great. Everything was very easy to do and set up. We had this service before and we really loved it. They have great customer service and great prices. I am a realtor and I always send my clients to use their services.

I left a message and your agent got right back to me, answered my questions and I ordered the plan. I got my contract sent to me promptly by email. I was offered an extended plan, but decided on one year for now. I appreciate getting two extra mints and roof leak coverage free.

I called due an AC claim and they refused it because supposedly, AC "condensation" is not covered. However, a technician is the only to the determine that, not me, I am an attorney not an AC diagnostic technician. I don't know what the problem is. A technician hasn't been sent and now they don't pick up the phone..?

I just recently signed up for a home warranty after putting it off for several years. I'm already very impressed with Select. I thought they gave me a good deal on their Platinum service to begin with, but when the representative called me to confirm my order, he gave me an even better deal by allowing me the "annual payment" discount even though I am splitting my payment into 4 payments, which was far more comfortable. He also was able to allow me the lower deductible. I hope I don't have to use the service, but if I do, I am confident that Select will be ready to assist!

I have been very pleased with the service provided by the SHW company. Never a hassle, polite professional customer service, always prompt responses, plus problems/ issues handled corrected in a timely manner, leaving a very satisfied customer. I filed two claims this year. Number 1. - My washing machine stopped working. I called SHW customer service and they had a repairman out the very next day. He serviced the machine, ordered the parts needed and had it running in a few days. Number 2. The AC stopped woking on a VERY hot day. I was allowed to have the company who regularly services my AC unit come out, same day and do the necessary repairs. I was very impressed with the ease and cooperation SHW extended to my AC service company so they could get the repair done in a very timely manner. Thank you SHW!

Isaac was very helpful and enlightening, answered all my questions. Hoping I do not have to use the warranty but I feel more secure that I have coverage on aging appliances. The warranty cost is much less than I would pay to repair an appliance and it covers a great deal more than just my kitchen appliances.

Ignitor does not light, thus no heat. Since we just join SHW we are very happy with the service and phone contacts. They are concerned with our being comfortable in our home. They do their best to get the service we need as soon as possible. No hassle for us. We like things to be simple and fast and not cost an arm and a leg.

I worked with Noah on a new warranty for a new home purchase. Noah was very helpful in providing me with the rate that fit my budget. He offered me several different lengths of contracts with great detail and was professional in our interactions. I am very excited to join select home warranty based on fair pricing and service reviews I have read elsewhere.

I had 10 homes with them. When I sold and cancelled a policy, they paid a claim for the new buyer BEFORE refunding my policy and then deducted the $ from the claim ($487) from my reimbursement. They REFUSE to reimburse me. IF I hadn't cancelled the policy, the claim would have cost me my $45 deductible. BEWARE of their agreement. You can NOT sue them in court. You have to go through arbitration in New Jersey and accept the determination of the arbitrator. This is NOT in your favor. Make sure to negotiate this OUT of the agreement BEFORE signing.

It was easy to sign up, and the service was outstanding. Happy with my decision to enroll in the warranty plan. The price was better than competitors, and they provide a lower deductible. Also, they offered me an extra couple of months. If you are in the market for a home warranty, I recommend this company.

I am very pleased with the responsiveness and professionalism of how my claim was processed. Very efficient and helpful. Starting with the initial call, submitting the claim then coordinating the work with contractor was smooth. This is my very first claim against my home warranty and I am pleased and would recommend this Select Home Warranty.

The sales executive was able to explain very precisely with features, benefits and cost options, helped me to make quick decision. He is also able to provide comparison with my current warranty service and explain the benefits. Provided various options monthly, yearly, 3 years and 6 years options to show the cost savings with these options.

I was trying to shop around for a new home warranty plan. I see Select is top rated. While calling customer representative to learn more about the plan, they are very professional and addressed all my questions. I also learnt that select have the best coverage among all the warranty companies, like exterior plumber, almost no other company will cover. Can't wait to try out.

Just got a policy. The representative was knowledgeable and offered various policy options. I took a multi-year agreement that offered a discount and price guarantee. The coverage was comparable to my previous carrier at a better per incident deductible. I immediately received email confirmation with a complete policy to review.

Representative was very helpful, responsive and efficient. Answered all my questions and found ways to save me money. He went through different plans and asked me questions about military service and age to identify more discounts. He explained how the policy works and sent an email describing how to make a claim and also how to add additional AC units.

My sales rep Sam ** was amazing. He helped me understand the process and the service provided. He even gave me a discounted rate for being over 55!! I would absolutely advise to call him and receive a quote. The price was very acceptable. Hopefully we will not have to use the service but I feel comfortable knowing that they are here for us if needed.

I was really happy to talk to someone at Select Home Warranty. I am an 72 years old widow without a handy repair man. I can do a lot of things for myself but some of these newer appliance are much more complicated with all the new technology in them so I am glad to have this extra warranty on all my large appliances. I received a special offer of paying a smaller amount in one lump sum and getting an extra year. Customer service was exceptional.

Procured local vendor since you had none available here. Sent in the invoice. Heard nothing back. Called back after 4 weeks and SHW said they didn't receive. I re-sent and got a cell text with a link to confirm to process invoice (an unnecessary step, IMO). Could not connect to confirm because I am in a bad cell area. IMO You should have sent a text AND email. Now I see that it might be 30 more days until I get reimbursed. 2 months to get my money back is NOT a satisfactory resolution! I have attached the invoice and as you can see it was created 09/30/2020, the day I sent it SHW.

Bruce ** was very thorough and helpful in choosing the right plan for me. I think I received good value for the price. I now have peace of mind knowing I have good coverage for my home and its contents. I would recommend this company to my family and friends.

It went fine so far but just signed up and have to wait usual month before I can use the service. Hope they are better than last company I tried. We shall see. Then I'll write the real review. So hard to review this early in the game, but promising. Person I spoke to tried to give me a good deal for 5 years, but I need to try first.

I am a new customer to Select Home Warranty. And, if first impressions matter, they are superior to their competition. My call agent was a good communicator, understandable, and straightforward, I didn’t have to wait long, and I got exactly the information I needed. Before the call ended the rep kindly asked if there was anything else I needed help with. This demonstrates a good understanding and interest in my needs.

Bryan ** was very professional when helping me choose my new policy. I was very pleased that he did not use the hard sell approach. Home Select was recommended by a friend and she's been nothing by pleased. I'm looking forward to having a positive experience with Select Home Warranty!

I have check out other home warranty policy and it look like Select Home Warranty is one of the better ones. Tom the salesperson is very helpful for me in selecting the program that is available for me. The company also have Multi Property with a discount if purchased all at the same time. Tom Direct line is **. Please give him a call.

Mark ** was my salesperson. He knew his stuff to be a top rated sales rep for Select Home Warranty. I have been in the sales field also and he really impressed me with his soft sell routine and raising my policy from one year to a three years promo. He did the sales pitch with a very impressive and accelerated pitch. Boo Ya for Mark **!

The agents were clear, concise and helpful in describing the programs, cost and benefits. I also appreciated their informing me about the loner term programs that made the decision more attractive financially. I did not receive the introductory information initially but called back in and it was promptly sent. Overall, I was pleased with the experience.

I was threatened that my policy was expiring in a few days even when my policy read 12/13/2020. We have a claim started 10/9/2020 claim # ** which we cannot get anyone to call us or do anything about it. So with all this I did not know what to do. I did not want to be told my warranty had expired.

This is the contract number. I spoke with Fred, he was very helpful and showed me how to save even more money by paying the whole year in advance, which I was also granted 2 additional months for a total of 14 months. I will recommend this company to all of my friends. Now let's hope I don't actually need to use your services anytime soon. But, if I do, I know I will be fully covered for the repairs listed in my agreement.

Exceptional service From Mark ** and at a very reasonable price for the extended 5 year warranty. He always answered his phone and was prompt in getting back to me and providing the necessary documentation. The roof coverage was an added bonus. The contract was very easy to read and understandable.

I bought this home warranty because I saw it has good reviews and I'm Satisfied and I will recommend it to others as well as well. At this time I have no issues and hope will not have any. The cost of this home warranty is very reasonable too.

This is my second year with the company. Even though I did not have a claim, but I had the peace of mind that I will be covered when needed. Customer service is great. Renewal was easy and affordable. The extra 2 months is a great deal. I would highly recommend this company for your home.

I called to request service for gas lines not working in my Water Heater and Stove. I was not sure if I would need one or two service numbers as the probably was with the gas lines. The agent was very helpful and patient with my service request. He answered my questions and promptly put in my requests. I needed two.

I just got off the phone with Gregg **. He was professional a curious. I was looking at quotes online, and he was the first to call and offered a price I couldn't refuse. The multi-year discount was terrific, but it was tough for me to pay that upfront. I wish they would offer that price a little further down the coverage time frame when I had a chance to plan for the coast.

I called Select Home Warranty because I was looking for a good home warranty plan. Select Home Warranty was advertised as Consumer Affairs Trusted. The representative over the phone came across as helpful and seemed nice enough. I also read Select Home Warranty is partners with the New York Jets. So far so good.

I have been taking my time researching the top ten (10) home warranty companies during the past several months and comparing their coverage/packages and prices and have narrowed them down to three (3). I started yesterday; and today I was very satisfied with brief and accurate inquiry-experience with your salesperson (below)-

The agent was very helpful in answering my questions and guiding me to the right plan. It has been a while since we have used a home warranty company and I was glad that I contacted Select Home Warranty. Choosing a home warranty company is a big decision and Select Home Warranty made me feel at ease with it.

Fred was great!! He answered all my questions and concerns. That’s for helping me today!! Told me differences in policies and gave me a payment plan to fit my budget plus 2 free months of coverage. When shopping for home warranty I read all reviews on this company and they got 9.7 stars. That is what I want to feel comfortable with spending my money. The service calls are a fair price. Happy with my choice. Again I did a lot of research before I called. Fred called back right away. Even though website said 24-48 hours to get a response.

I contacted Select Home Warranty to get a quote for my property and got Chase on the line right away to explain to me their coverage and offer specials other companies did not offer. I was set up within a few minutes of my initial query and for a great price.

I had a pleasurable experience signing up with Select Home Warranty. The sales rep, Chase, was helpful and outlined every perk and discount available to me to maximize my money. Haven't had to submit a claim yet, and hopefully I won't, but I suspect SHW will be there to handle it expertly.

I called to file a claim and received professional service. My claim was created on the spot and I was given the flexibility to use my own plumber. Additionally, when I asked to follow-up with me about my service contract, I received an e-mail back within the timeframe the representative provided during our phone call. This is now my second claim and have no complaints. I would recommend this service to my friends as you never know when something will go in your home.

The worst-ever experience I have is with this Select Home Warranty Company. I opened a claim more than 2 months ago with an issue in my Kitchen Range. After the poorest customer service, sending technician 2 times, they concluded that a part need to be replaced. Then I received an email that, "As the part is not available, as a courtesy we are offering you $200 and you can get it repaired or buy a new one and they will give me maximum $200." My Kitchen Range costed me $1600. Any normal Home Warranty company would have tried to find the part themselves or would have replaced the unit. Never go for this Home Warranty Company. Highly not recommended.

The consultant was very professional, courteous, and informative. After having a plan for 5 years with a different company I decided to shop around. I will be paying almost half of what I was before by making the switch! This enables me to have peace of mind without breaking my budget.

The call was informative and helpful. I was able to receive my new membership information promptly. Everything was Emailed after the call to the staff. It has an option to review the customer service for Select Home Warranty also. It was a pleasant experience. Thank you.

I am happy that I came across Select Home warranty while searching for home warranty options. They have one of the best coverage and also only 60 dollars service call fee, free 2 months, free roof leak coverage etc. I am excited to look forward. At the end, it is more important to have a peace of mind than regretting later.

Excellent service.. Good customer support. Support people have good attitude... Select Home Warranty has gone out of their way to ensure I have the best plan available. I didn’t have to wait long before someone answered and then, the representative was very knowledgeable about all the available coupons and deals so that I was getting the best possible deal.

Very polite asked a lot of questions about the case all related to the subject. Provide me with a claim number and advised me that will receive an email next 24 hours which I have not. So waiting on that email so I can move forward. When I bought that coverage they indicated that claims move a lot faster than it is been.

I purchased a home warranty months ago and filed a claim about 45 days after purchase only for the claim to be denied and I had to pay out-of-pocket for some loophole they have in the contract. Trying one more time with a new claim fingers crossed on this one.

I don't know where to even begin. This is a horrible, most deceiving company to get a home warranty coverage with. You will keep making your monthly premium payments and when it comes time to file a claim, good luck getting anything done in a timely manner, then get ready to get deceived every step of the way with surprises and major disappointments. You are sure to get disappointed if you are claiming for things like AC, Furnace etc.

This is the second time I have used the warranty and both times they have been unable to find a vendor in my area. Leading to me having to find a vendor myself and pay upfront and wait on a refund check. It is aggravating when the process doesn't work as they advertise.

I was amazingly surprised on the deals and programs Select Home Warranty (SHW) had to offer! I had many issues with AHS and from reviews and site comparisons, I decided to give SHW a try. And I'm glad I did (so far)! I spoke with Tom for new customer queries and ended up signing a deal with them which I am super happy about. Very glad I made the jump and looking forward to working with SHW for YEARS to come. Here's hoping the future is bright with this home warranty - so far, I am highly impressed compared to other home warranties I've had thus far (AHS & First American).

Talking with Belinda made the process easy and painless. We went with the top package to provide as much coverage as possible and loved we got roof protection at no added cost! Also being able to receive an extra 2 months just added to the value of service provided. Thank you for your help.

So far the customer service has been Great, it’s easy to reach someone without waiting for a long time. The agent was able to look up my account quickly and help me with what I needed. I have already referred someone else to them. The coverage seems complete. It seems easy to submit claims. I was with another company and it was not as easy to reach.

I received a call soon as I completed the online questionnaire, thus David provided a detailed explanation to all my questions, shopped for the best deal, and did sold me with a great smile and laughter. One of the best customer services that I received in years. Most salesmen are quite pushy, however, David ** is very friendly and professional, I wish I have the same salesmen on my team, awesome call - Thank you.

I have been covered by my policy for 3 years and am very satisfied with how I have been treated by Select Home Warranty. The customer service reps are always very courteous and genuinely seem to value me as a customer. I definitely would recommend this company to family and friends. The value for the cost is extremely reasonable.

The salesperson that I talked to about the home warranty was very friendly and helped me get all the discounts I was entitled to. I was surprised to find out that roof leaks were covered. And after talking for awhile I signed up on the spot. Thanks Select Home Warranty for making me feel secure in my home.

I had an on-going kitchen light issue despite of replacing bulbs. So the service has been put it. Select Home Warranty called me in a couple of hours, they were not able to find local vendors so they gave me an option for hiring my own tech. I got that done and requested reimbursement as advised. They informed me about the process promptly. They approved all cost in full once I submitted the invoice. No hassle.

I feel satisfied with the salesperson that handled my request for services you provide and the questions that I asked were easily answered. He was very accommodating and I felt that I will have more security knowing that my appliances and household repairs will be covered by this type of insurance. In the long run I will save some money and and worry. Thanks.

Select Home Warranty has been great to us. It is nice to have the comfort of a warranty that covers everything especially since I am a truck driver and can't always be there to fix it myself. It gives me the confidence to know my family will always be taken care of.

I currently have American Home Shield who has been great except for their rising annual price. So I called Select Home Warranty to ask questions about coverages and service fees comparing to my current contract. Needless to say Select offered coverage AHS does not, has a lower service call fee and I got 3.5 years with Select for the same price and 1.5 with AHS. I am glad I made the switch to Select Home Warranty.

These folks really care about providing us with reliable service. I live in an out-of-the-way location and have had an impossible time trying to get another home warranty company to send me a qualified contractor. Not so with Select. This has been a most frustrating day that Select helped me thru. Many, many thanks!!

Every time I call with the billing problem and cable not working and promise to get money back and the situation fixed nobody does anything. Can’t even get in touch with a supervisor. Been waiting a week for this. This company is extremely bad.

I appreciate the friendly customer service staff during the sales process. I have been shopping for a home warranty with mixed results. However, I was pleased to finally find Select Home Warranty, which offers a great product at a reasonable price. I am excited to see this service continue through the claim process. Thank you!

Select home warranty was a total rip off. Their selected vendors have 1 or 2 star ratings on yelp and google. Furthermore, they refer you to National service alliance in UT because they’re too busy to deal with you directly.

I inquired online and received a call from Ed-Super knowledgeable, very friendly but I wanted to think it over. I called him back with questions & he made me feel comfortable in my purchase, offered a few extras and I opted to purchase the 3 yr plan rather than just one. I couldn't be more pleased!

I had an authorized repair done by a third party technician (Roto Rooter). The representative gave authorization for the repair to begin. When I filed my claim for reimbursement of $800 ($250 parts & $550 labor) it was denied. After lengthy negotiations the most they would approve is the $255 for parts & labor. Will be switching to another home warranty when my policy ends.

I am very pleased with the service I have received from Select Home Warranty, every individual I have had contact with has proven to be very helpful also very knowledgeable about any subject mentioned. I got service immediately with very personable and concerned associates. I know I am a very difficult person to please however great patience and understanding was shown just to be assured I was happy with the service.

The price for the plan is very affordable, it’s only $ 28 per month and they gave me free roof leak coverage, also the customer service is amazing, once I called them to give me same special offer that my friend got they didn’t mind at all. Plus the 6 free months, all of these got the price down to be only $28 per month. My friend told me that whenever he needed them they were usually there to help.

Chase ** was an amazing customer representative for this company and was very thorough of what is offered and very patient and understanding. This is the type of service I love, especially being military I deal with a lot of different emergencies and this gives me a lives of mind knowing my my home has a great warranty now!

Have not yet had a claim but the rep on the phone was thorough and explained everything completely. He asked if I had "senior" status and was able to offer an additional discount. I contacted Select because I got a renewal notice from my current warranty company and I felt the premium was pretty high and covered things I didn't need or want to pay for. Thanks to Jake, my rep, I now have a locked in rate for life which is less than half of the one year renewal from the company I have now and with coverage which is more appropriate to my needs.

Just purchased two more home warranties through Select Home Warranty. Already had a warranty on a house in Virginia that we purchased about 6 months ago, and had a claim after the waiting period. The response was fast and dealt with in a timely manner. Salesman and customer service were very easy to deal with. Will recommend to family and friends.

Within seconds after pulling up the Select Home Warranty website, my phone rang with a call from a representative. He was very helpful and patient with me. He answered all of my questions and worked to find the perfect plan for me. I was even offered a plan that would lower my cost by purchasing a three year plan, but it didn't fit within my budget.

I recently ordered a new home warranty policy from Select. Richard was my representative and his patience, knowledge and excellent customer service convinced me to go with Select vs. two other major companies - one of which I'd been with for 15 years. There was no hard sell but clear information and explanation of the policy. Upon receiving the policy I was able to review and contact Richard once more to review questions I had about the actual policy. Richard actually gave me his direct number so I was able to reach out to the same representative each time I called. This made the experience far more informative as opposed to the other companies who always farmed me out to an oversee operator and I had to start over each time. Richard provided EXCELLENT CUSTOMER SERVICE. Make sure you give Select a call if you are in the market for a home warranty policy.

First experience. Covered four houses. Great rate. Steven ** very capable and helpful. Manager also very helpful. Am managing my rental houses from out of state. This coverage gives me peace of mind. Was going to sell the houses and buy nearer to my home. Able to avoid having to freshen up houses, pay realtor commissions, etc.

I was fairly new to having a home warranty and thankfully I chose Select. I was helped and my problem was resolved without an issue. I would definitely continue using them as my home warranty company. They are quick and competent. If you need a home warranty choose Select. No one else can help you as good as they do.

My Service Rep Greg was a very helpful and informative person. He helped me get the lowest rate possible by almost $200 a year saving by going 5 years on my home warranty. I have always had home warranty on my home. Now I have the lowest rate ever and locked up for 6 years. I got an extra free year.

We called about our extra months promised and the agent said he would send a verification letter, the salesman tried very hard for a longer commitment, but we are too old to commit for longer. We look forward to these 16 months of coverage. We are pleased that your company is highly regarded in the home warranty field.

Customer service was great. George was attentive and answered all of my questions as well as got me some discounts. We have not used the service yet as we have a thirty day waiting period, but if the service is anything like the customer service center, we will be happy.

The operator was very helpful and courteous when I called. She asked all the information that you needed. I was glad that she helped me get thru the process. Very fast and easy to find. I will always stay with Select Home Warranty for as long as I own a house or rent.

Knowing how expensive it can be to fix things with a house, I got the service for peace of mind even though this was a house I bought renovated. It's an older house but with updates. I just feel better knowing I can have professional service if needed. I originally ordered a one-year planned and changed to a 3-year plan with 6 months added on free. I like that if I no longer feel I need the service, I'll be refunded what I don't use.

Fred was my sales rep and he was one of the best sales reps I’ve ever had the fortune to work with. He was patient, answered all my questions in detail, and offered me an impossible to pass incentive for a multi year contract. The confidence that Fred conveyed in our conversation made it very easy to sign a contract with them without hesitation. Thank you!

The customer service rep was very helpful with options and choices. The customer service rep gave plenty of choices with full descriptions and pricing for each choice. Each plan had different perks to it and was explained in full. The options for the future renewals were explained fully as well.

I talked to a couple of people and they were both very polite. The only thing was that the first person I talked to did not tell me of the $75 fee for service calls and he didn't tell me about the savings of purchasing multiple years. I was very happy with the price for 3 years.

I just enrolled with Select Home Warranty. My customer service agent David was excellent in servicing my enrollment. I feel confident in the choice I made. I would highly recommend SHW. Sign up was quick and easy. I received the contract immediately in my email. Easy to complete application process.

We needed to have a service team come out that did not contract with any home warranty group. After they completed the work, we simply sent Select Home Warranty the info and they reimbursed us for the service. This made for a very easy process and appreciated the flexibility to get this work done ASAP. Nice to choose who does the work on our house.

I submitted a claim to my home warranty company. The lady that took my claim was very efficient. Although I am confused as to why the claim cannot be processed as a water filtration system. It must be filed as a water softener issue. I was told information regarding my claim would be emailed to me along with the next steps of the submittal. The online system ask for a brand but does not allow you to type one into the slot. Then it will not allow you to submit without a brand. I am now waiting for a contractor to contact me. When that is done I hope the problem will be resolved.

I was looking at another company for my home warranty, CHS. They told me service calls would be lower than what I would have to pay at Select. Then he told me my policy would cost less than what I pay at Select. Then he told me they had monthly payments. I was ready to switch when SHW called me and I told him of what I had been told. Select Home Warranty gave me a lower price. Lower service calls, price, and 4 monthly payments. I am so pleased with Select Home Warranty. It gives me peace of mind at a price I can afford.

Prior to returning the initial inquiry call to the agent, I had researched numerous home warranty companies. I was comfortable moving forward with utilizing the service of Select Home Warranty, and returned the call to Steven. He was very helpful, asked the right questions, and provided me the coverage I was interested in, plus additional assistance and eligible discounts that I didn't think to inquire about. Overall, I was very happy with the professionalism and assistance provided by the company and the agent, Steven.

I had the pleasure of speaking with Tom ** and he worked with me on getting my home warranty set up. He was friendly, professional and provided exceptional service. I am a repeat customer of Select Home Warranty. I would definitely recommend this company to my friends and family and anyone who is looking for a home warranty company.

Lucas was super informative and helped make the process of signing up and purchasing hassle and stress free. The company has great rates. Highly recommend. I’ve purchased home warranty before but this was the most information I’ve been told by an agent right upfront to help make my decision super easy to decide on what’s best for my family.

Just renewed my contract with Select Home Warranty. I had to use their service 2 times last year, and both times I had no problems. I also loved the fact that even thou their prices went up, they honored what I had paid last year! So with that and the fact they only charge 45.00 for each repair- it was a no brainer to renew with them!!

These people are dishonest. I filed a claim with them, they sent out their contractor, he took 12 pics and filed a claim, they kept saying it's being reviewed, then denied the claim. BUYER BEWARE!!! DO NOT Buy a warranty from Select Home Warranty!

I paid Select Home Warranty $1050 with my card on September 9, 2020 for warranty on the home I was closing on. The closing date was September 30, 2020. I was told by David ** (associate who works for Select Home Warranty), that I would be refunded the amount the seller gives towards closing for warranty. The title company mailed select home warranty $499.99 on September 30, 2020. I still have not received the $499.99 refund I am owed. I called Select Home Warranty and I was treated like a second class citizen. They still have not issued my refund for terms that I agreed with them before signing the contract. I would recommend NOT considering Select Home Warranty AT ALL.

I called for service. There was a blockage in the bathroom causing raw sewage to cover the floor. The plumber from PM Electric came out and did nothing more than put a water hose down the drain and toilet and say that he could hear the water running and see the raw sewage back up from the base of the toilet and refused to do any work until a cleaning crew came out to clean up the raw sewage. Why did I pay for a whole year of service when Select Home Warranty does not honor me service contract. I am living in a home with raw sewage and Select Home Warranty tells me that they will get back to me. This is the first plumber that has performed in this manner they are unprofessional and rude knowing that Select Home Warranty are nothing but con artists. I am going to follow up with the District Attorney from New Jersey and Los Angeles for the fraud they performed.

I have had a couple of issues with water heater, dishwasher, oven. Wasted $45 for the diagnostic call every time. They did not cover any repair or replacement. Told me they were sending a $750 reimbursement check once only to get my hopes up. I waited for 2 weeks and called back to check on it. Got « escalated » to upper management who told me the check was never sent. Policy canceled.

We purchased a 3 year policy back in May 2018. Fortunately we had not needed to file a claim until Oct 9, 2020. We submitted the claim online in the morning and were told the work order would be processed within 24 hours. On Monday Oct 22nd we were informed that our issue was not covered based on their "online" assessment of what was wrong with our A/C unit. Their assessment was wrong and we paid a technician to come blow out our primary drain line and the problem was resolved. We tried to terminate the agreement which is valid for 15 months and they said there is "no cash value" on the policy. There are a number of good home warranty companies out there, Select Home Warranty is not one of them.

Horrible, they did not honour their contract. The first and only company Lit Electrical Consultants LLC come out to my home on a Saturday afternoon. I explained what is going on the issues I'm having. The guy walked into one bedroom then I showed him the laundry room and the shed where I'm having electrical issues... The laundry room and shed balance beams are bad and the lights will not come on until you hit them and the bedrooms my lights will not come on nor my ceiling fans... I explained to the guy that my electrical wiring is bad in the bedrooms. He agreed and then walked out to his truck calling the company... He asked if I wanted new ceiling fans and light fixtures. I told him I just need my issues resolved and then he stated it was about the same price to exchange the two balance beams than to replace them... He asked if I wanted new ceiling fans. I told him they were new fans which was purchase at the end of May 2020...

I purchased a service contract from Select Home Warranty last year and have tried to use the service and have been denied by the small print on all claims. First my refrigerator did not work properly and was told we needed a new board and would cost approx $400 to fix. SHW said it was determined my refridge was too old and if I read the fine print, they will only give me $150 to be applied for a new one. The tech said the refridge was fine and just needed this part and would continue to run properly. We had the part replaced and was able to apply $150 to the part which was paid to us almost 2 months after they said they would pay.

Useless policy, doesn't cover anything. Most of the information is hidden in fine prints and trick people. Their contracts are as bad as the company. My a/c unit stopped working, their contractor said, you unit is too small buy a bigger a/c. Called a private contractor, he fixed the a/c for $150. My fridge broke, contractor said a part needs to be changed. Warranty says we will max of $200. I bought the policy for 3 years. My biggest mistake. Should have bought from a reliable company.

Select Home Warranty is a good company to go with for home warranty. We feel safe knowing we are protected. Just read the fine print of the contract so you understand the policy. They will cover the warranty even if you use your local trusted company to do the repairs. We would recommend this company to our friends and family.

The customer service representative I spoke with was very polite and took my information and stated next steps. I had had another claim earlier in the year and was very satisfied. I was always able to speak with someone directly who answered my questions and resolved the issue quickly and to my satisfaction.

Warranty was purchased thru escrow on new house, had not received any documentation on this after closing.. Had to call to get info and download the policy. Rep. spoke way too quickly and was clear. Left site not fully knowing if what I needed was being sent. Representatives should be trained to speak to customers and not just read off a pre written text....

I chose Select Home Warranty for price and coverage. Best price I could find. I switched from another home warranty company when I bought my new house. It ended up being much cheaper. It was easy to reach someone by phone and they were helpful explaining the process. Home warranties can be confusing and it's good to know you can call with questions anytime.

The gentleman who phoned me informed me that my renewal was due which I had forgotten and he also stated that my premium and deductible would remain the same for this coming year. I was elated since I am on SS and have limited income. He was polite and very informative. I placed a couple of claims this past year and both were handled in a timely and efficient manner. Very good company if anyone is thinking about getting a home warranty.

The customer rep I spoke with was very nice and tried to accommodate me in any way he could. I really appreciate that kind of customer service. Makes me want to recommend others. I look forward to checking out the contract and see how they compare to warranty companies I've had in the past.

Very pleasant experience making a claim on my microwave. Fast, friendly customer service personnel. They seem to really care about you and your appliance problems. A company who is ready and willing to help you and keep you as a customer. I would definitely recommend Select Home warranty company to my family, friends and coworkers.

Filing the claim online was quick and easy, very self explanatory. I received a quick response from Select Home Warranty as well as the technician. Tech was knowledgeable about brand and issue. He went over next steps and set proper expectations. I am currently waiting on decision to repair or replace.

Wighton’s (a local reputable company) sent a technician out for a checkup on my heater and A/C. I had no problems with either. He could not complete the check because a part was broken. I called the company, and kept getting the same “scripted” answer from the First Lady. I asked if she would just please transfer me because I had the technician here at the time. Thankfully, she did transfer me, and a case # was assigned to me. Then I was transferred again to somebody who could not answer my question, so I was transferred to the department that okays payments. Robert listened to my situation, looked up my claim #, and placed me on hold briefly. When he got back on the phone he said I was approved to have the work done, and I would be reimbursed when I submitted the bill and invoice. Good job!

I was pleasantly surprised by the level of service through this company! After reviewing multiple companies, I decided to look into Select Home Warranty deeper. I switched from American Home Shield given the better price, deductible, and level of service. Noah was the customer service representative who helped support, and made the difference in my decision to switch providers.

I just joined Select Home Warranty and I very happy with the customer service I received on the phone. The representative was very informative and helped me choose the best plan for my needs. I switched over from a different company and I feel very good about the switch. Highly recommend this company!

Bruce was very helpful with the choices that were available and took his time to explain each and every choice I asked about with no sales pressure. Bruce made sure that I received all the discounts that were available. To make sure that I could make an informed decision. Thanks Bruce for your time.

It was a pleasure speaking with a knowledgeable, attentive, patient, and caring representative. I appreciate the time and effort in detailing the services provided by Select Home Warranty. If the services are anything resembling the customer service, then I have made the right choice! Keep up the great work. Thank you.