Select Home Warranty Reviews

Since this is our first time getting involved with a Home Warranty, we read the customer reviews on various home warranty companies before calling Select. We worked with George ** on the phone. He was very courteous and considerate. Since we are on a Fixed Income, he patiently explained several options to fit our budget.

I have been with American Home Shield (AHS) for the last 4 years and as the price keeps shooting up each year thought of shopping of one. Among 4 to 5 companies that I shopped, Select Home Warranty gives the most economical rate and beat out the competition. The next one that offered competitive rate was Choice Home Warranty. But then, I preferred to go with Select Home Warranty because of the sales representative Sam **. He was really professional, accommodative, prompt and tried his best to give me the best rates possible. Again, this rating is just for the rates I got and the experience I had in shopping for a Home Warranty. I will have to wait and see as how their service is when I actually face a situation at my home.

I am switching over from a different service provider that I have been extremely unhappy with. It was not guaranteed that I was going to sign a new contract I was merely looking for information. Sam contacted me mere minutes after I inputted my information with the company on their website. He was patient with me and worked with me to find a plan that best met my needs. I had to consult with my spouse and Sam left his offer on the table for a couple of days to allow me the time to explore other options.

Jeff ** was so helpful with the sign-up process. I really feel I made the right choice with Select Home Warranty!!!! I got 3 1/2 years of protection!!!! I'm 70 years old so it makes me feel at ease. I would definitely recommend them to a friend or neighbor. I bought the plan that covers nearly everything! I can't tell you how much it eases my mind.

For the past year, we had a few claims such as electrical, plumbing and heat and cooling system and were very satisfied with the repair. Arrangements for service was quick and responsive The staff was very courteous and discreet. I would recommend Select for your next home warranty service/ repair...

Easy process- when working with a home warranty company it may take a few days longer than without, but it will save you hundreds of dollars in the long run. We have used them a few times and have been satisfied. Have recommended select home warranty to many friends and will continue to.

Greg reviewed the program and answered any questions that I had. He was very personable and told me about all of the different plans I could pick from. After he explained the programs I picked the Seniors plan. He went over all the items that were covered in that plan and informed me of the pricing. He was very helpful and I decided on the plan.

We spoke with Select as our home warranty was up for renewal. Ed ** helped us with everything and made the whole process really easy, tailoring the policy duration to meet our needs. He listened to what we wanted and then looked to see how Select could meet those needs all at a very affordable price. Would definitely recommend.

I was very skeptical about providing my credit card info because I got scammed before. The person who I was speaking to was Jake. He politely sent me an e-mail to confirm he was the person whom I was talking to, which included their company logo. Thank you so much for putting my mind at ease. Everything was smooth sailing after that.

I was very impressed with the sales experience. No pressure, but an excellent pitch was given that I could not refuse. Jonathan was extremely knowledgeable and answered all of my questions. The coverage offered was competitive and offered all of the coverage I needed. I ended up buy 3 years of coverage for my home warranty which made the overall cost extremely affordable.

The representative was professional, thorough, friendly, and not extremely wordy with his replies. Too many customer service reps try to inundate you with lengthy explanations that either confuse people and get them to sign up for more than necessary, or turn them off because the rep won't stop talking. Perfect balance of knowledge and getting straight to the point.

Steven **, representative with Select Home Warranty to assure me of a good rate, senior discount, for a 3 year 6 mos rate. Steven worked with me to place payment over a 3 month period of payment plan to alleviate total cost at once. The contract was easily accessible to print out for my records.

Honestly, If you are looking for a good home warranty deal that covers all the essential stuff and is in your budget, Select Home Warranty is the right place to be. The plans here are flexible and if you run into any problems you can call your own technician to fix the problem. The representative helped me understand the policy better than other representatives from other companies. I believe that I got good coverage for my home in a good deal. I would definitely recommend this company to my friends, relatives, and family.

I worked with Dan ** today & he was great. Very knowledgeable & thorough explaining all of my questions. I was a little irritated because as soon as I put my information in I had honestly 8 calls in a row from different #'s all from Select. They even called when I was on the phone with him. It was too much & my only complaint. He was apologetic & got the other calls to stop somehow for me on his end. He was also accommodating when I needed to talk with my husband about the policy & call him back not once but twice. He was great! I'm Not sure how the coverage will be but so far I'm pleased.

I was very pleased with the service rendered by the technician who serviced my washer. It only took two days for the job to be completed. I appreciate the notifications I received from Select Home Warranty as to the progress made with my claim. The technician was very informed as to the problem and was very neat in his work.

I contacted Select Home Warranty by phone since this was the first time making a claim with this company. The purpose was to schedule a repair for the dishwasher. Harper, the representative, was very helpful and professional. I am looking forward to to hearing from the company who will provide the needed services with 48 hours.

I purchased a Platinum Select Home Warranty today from Ben T. He answered all of my questions promptly and accurately. He was very friendly and helpful. I received a great price including 2 free months. I haven’t used the service yet, but look forward to having peace of mind that my major home systems and appliances are fully covered. Thank you.

I was extremely happy with the info. I received from Sam concerning the Home Warranty! The monthly or annual costs were very competitive as well as the service fee. Sam was very informative and helpful! As one who has had a home warranty with a competitor I feel I am very qualified to say that this is a good opportunity to protect one's home!

1. George, the customer service rep was polite, knowledgeable and professional. He took time to answer all my questions and educated me on other offers but did not press me hard to opt one or another scheme. He allowed me time to make my decision and responded when I was ready. I am happy about his services today.

Today(12-02-2020) I spoke to Mr. George ** in customer service who assisted me with signing up for a home warranty plan. Mr. ** was very professional, patient, polite and knowledge of his job, he also took the time to answer all of my concerns and questions. Mr. ** also informed me about a special that the Select Home Warranty was having today.

Chase from Select Home Warranty was very helpful when selling us a policy. He convinced us to try the multi-year policy. We are new to home warranties so it was nice to have an expert to help us through the process. As he said, the warranty is pretty much risk free!

Sean ** was a clear communicator, courteous and very helpful. Not a pushy salesperson at all, just helpful. He explained the different tiers of service very well, and we got through the sales call quickly. I appreciate his help. Also, this is a much better appliance protection than I used to have with my Sears Protection Agreement, and at a much better price. I have this covered now.

The representative was very helpful and the process was very easy. I was actually signing up online and received a call from the representative as I was online. We were done in less than 5 minutes and I had a clear understanding of what the various benefits were. This was not your typical over the phone service; it was much better.

This was a very smooth experience. The agent explained all the various aspects of the contract, which helped me make a decision in a effortless fashion. I like the fact that agent made sure to apply the possible discounts was great! I hope this turns out to a very good overall service.

The person helping me enroll was very courteous and very helpful. He explained to me what is covered and what is not. He also offered different various options with patience. Every questions that I have asked were answered. And initial errors on document that were first sent was corrected promptly.

The phone representative was informative and found ways for us to improve the coverage to better suit our needs at a significant savings. We have compared 3-different companies and this is easily the best value. We highly recommend Select Home Warranty. The co-pays and on-line access is 24-7 and easy to navigate. We have owned 2-different policies in the past and this one is a real money saver.

I was very pleased with the ease of switching home warranties. I was looking for a company with some type of roof leak coverage. Select is one of very few. Select also offered the best rates for the most comprehensive coverage! I’m anxious to get started! I wish I knew the name of the representative who helped me.. Very informative!

My friend has belonged to this company for years, he highly recommended them. I called up to get a price and learn more about the company. I was very pleased with the coverage. I spoke to Mark who explained everything to me and worked out a plan that fits my budget.

David's presentation was clear and concise. I felt no pressure to buy the policy which would have turned me off. I would recommend this to others. I give him a 5 star rating. I hope that the service received when I need it is as good as David's help. I would expect nothing less.

Lucas ** the agent at Select was very professional and knowledgeable. Glad I chose Select Home Warranty, although hopefully wont have to use them...but peace of mind is very much worth the cost of the plans offered. I compared coverage and cost with two other companies and Select beat them both. Great Job!

I looked online and called several companies to compare what services were offered etc. I spoke with Noah **. He was very professional and patient with all of my inquiries. I just left my previous home warranty of 9 years for bad service and customer service. My call went to the Philippines.

Jake was good and went over the pricing and the length of the contract. I got great value on my contract but Jake never disclose that there was a cap on claims. I Read the contract and that is what I found. "$11K aggregated policy limit. Fully transferable." If I had known that I probably would not have bought the contract.

No issues overall, I would however recommend upselling products prior to receiving customer CC information. It was definitely a bit unnerving, and the gentleman came off as a bit flustered, and somewhat defensive when I had an issue with hearing a larger amount than what was initially quoted. I do hope that everything will be a bit smoother on the back end.

Elliott ** was very informative and very helpful in providing the coverage information we discussed. I am confident that I can reach out to Elliott in the future if I have any other concerns or questions.

Alan was very knowledgeable, informative, courteous, and a pleasure to talk to. He answered all my questions and let me know the different plans available. This is the first time I have selected a Home Warranty plan and Alan was able to explain the plan, how a claim is filed, the term of the plan, and provide information regarding the company's history and reliability, and the quality of service provided.

This company seems very reputable and the fees seem much better than many of the other companies. I'm looking forward to being protected by this company. I am still waiting to have the need to file a claim. So, hopefully that will be a smooth experience. I will see what happens when it is time to file a claim.

If you follow their directions when submitting a claim, the outcome should be positive. They let me use my own plumber which was nice. I was reimbursed about 30 days of submitting my claim after online approval. I will keep my service with them for now but you really have to follow the guidelines.

Had very unpleasant experience with their customer service. I called to cancel my service within a week after signing up. Customer rep said he cancelled my service but it wasn't. I didn't receive a confirmation email, so called couple days later and found out that it wasn't cancelled so I re-ask to cancel it. Same thing repeated few more times. Finally, they cancelled the service and refunded the payment after more than a week of daily follow-up.

Such a great experience. Just signed up for a year of Home Warranty and it was so easy. I feel comfortable knowing I have 30 days to review info and make sure it was the right decision. Got a great price! The process was so quick and agent was great.

Renewing my contract was quick and easy. Customer service was polite and courteous. They explained the Black Friday specials that would best suit my needs. During this time, I was able to get two free months.

Jamie crushed was very friendly yet professional. Explained everything very well. He understood I needed to feel secured with the warranty. So he explained how much it would cost to have someone come out to see what needed fixing or if not able to fix it would be replaced with a new washer or dryer or whatever the contract listed. I like how he spoke and decided to try the warranty. I was also able to get 6 months free of charge. Thank you I said at the end of our conversation, for returning my call.

As a new customer, I was pleasantly surprised at the service received so far. Daniel thoroughly explained how the warranty program worked, made sure I had the coverage needed, and offered several different payment plans to ensure I got the most value for my money. Thank you to Daniel for such great service!

I just purchased the warranty and have no claims but from what I spoke about with the service rep, seemed very positive. I hope things continue to go well with this company. I believe the value is there, and I hope I never have to use it. They seem to have really covered all aspects of the home warranty and the prices I compared, they were the cheapest. Hopefully, that doesn't reflect in their service.

Nice and precise. Very informative and helpful. All my questions were answered with great customer service. Very professional. Ok I see that they will contact me to advise on the replacement. I was happy and ease with the outcome. The email that I should receive is from someone that will advise me on the details of my progress in this process.

While their customer service hotline DOES answer the phone - when it comes to fulfilling their promises, they are slow and sneaky. We had a few small claims, which the company did cover - but then when we really needed them - they weaseled their way out of it. We had a leak in our plumbing BEHIND our water heater which was confirmed via video and writing multiple times from the plumber himself. We called them to cover the repairs - and they claimed the leak was IN the water heater (which the plumber confirmed and photos show it was not, it was the pipes). Wfter many calls, and 2 weeks with no hot water - we finally cancelled our policy with them and paid the $1500 fee to fix our pipes. Their customer service throughout was all kinds of terrible. Just about everything you hate about customer service they exemplified. We are thinking maybe this company is actually a scam all together.

My wife and I are very pleased with the Select Home Warranty contact person and with the contract that he offered us! We like the contract proposal and the terms! We are very happy to be doing business with Select Home Warranty! WE are looking forward to a long and pleasant relationship with Select Home Warranty!

The Rep was very professional and knowledgeable. She answered all my questions. I felt that l was getting the true facts. She was a pleasant to speak with. She explained the plan that I had chosen and all the benefits. Thank you! It was a pleasure doing business with SHW.

I am excited for this home warranty. It appears to cover a lot of items from the fridge to HVAC to washer/dryer and even electrical. I also got a huge discount with the Black Friday savings. I can't wait to have my first call come. There also is a low service call fee of only $60 per visit. Thank you!

I just purchase a home warranty through Select. The Sales representative did an excellent job explaining the coverage. I will recommend my friend to consider Select Home warranty. Once I receive my first service call I will write another review. Please contact me at my home telephone number for further input.

Lucas was very professional and knowledgeable concerning your home warranty details. He outlined the differences between coverage tiers and also what add-ons we would benefit from. I will recommend this coverage to friends and family. My friend has Home Warranty in Prescott, AZ and she has always been satisfied with your contracted providers and her repairs/replacements are completed promptly.

Richard Z was extremely knowledgeable and made sure that I was as well regarding the warranty information. He took his time in his explanation and I didn’t feel rushed-as though he was trying to make his quota. I left a company because their service was horrible, I hope Select HW will be better!

Steven was knowledgeable and a good communicator, he did great lead follow up, he was very pleasant to talk to. I was pleasantly surprised that the policy covered as much as it did and at an affordable price point. With everything that is covered I have good peace of mind, thank you!

After a lack of decent service from a different home warranty, including from the warranty company as well as the company they sent for repairs, I decided to make a change. I called several other home warranty services and peppered them with many questions. Select answered all questions and concerns I had to my satisfaction. The representative was patient and knowledgeable about his company. So far so good.

The customer service rep gave us Fast and friendly service. Sam knew his products and also offered to us a senior discount. I was able to sign up today with no hassle and was offered affordable payments tailored to my budget. I would recommend Select Home Warranty to anyone who asks.

The customer service representative I spoke with was very helpful and resolved my problem in a matter of minutes. Fortunately, I have not had to use their services yet, but it gives me peace of mind knowing if a major home repair comes up, I don't have to worry about who to call or how much it will cost.

I spoke with Chase ** at Select Home Warranty after doing a search on consumer affairs. He was by far the most helpful, direct and gave us the best prices of all the companies we called. Chase was very patient while I contacted my partner to review all the info. He was also able to offer us further savings with an extended plan that we can take with us if and when we move. I would highly recommend Select Home Warranty.

Great job Ian **! He was very polite and professional, I have to say I had my guards up but his professionalism overcame that. He was patient in answering my many questions and was able to find a discount for me. Many thanks to him and Select for their level of care.

So far everything was easy.. They have offered great discounts. It is so nice to know we safe. We just moved into our new home and this was part of deal, the previous home purchased this warranty to set our minds at ease. Which it did. The ac unit is a little older so the warranty made us feel better knowing money will be tight the first year. Glad this is here to help!

I purchased a warranty from Select when I purchased my new home. When my air conditioner broke 1 year into my warranty. I submitted my claim to Select. They told me I was only covered for $250 when it was going to cost me $6,000 to replace the unit. The contract that they have is written so they never have you pay you money. I took the company's word for it when I purchased the warranty. The sales people are very nice and you take their word for what they say but when you actually need to submit a claim this company is a scam.

Fraudulent company. Do not do business with these jokers. Just look at their reviews here and BBB and elsewhere. I should have but and fell for their marketing reviews. I bought 3 years for my home and 1 year for a rental property. Total $1425. Problem 1- electrical problem with rental and called - no power to half the house so this was rather urgent. The agent said would escalate. NEVER received a service provider. Had problem fixed out of pocket - Select Home Warranty LLC fail. Problem 2- dishwasher leaking at my home. Select home warranty LLC emailed me a company I was to call for scheduling the repair. Repair company never heard of SELECT HOME WARRANTY LLC and did not have a working relationship with them.

I ordered my policy with Select Home Warranty yesterday 24 Nov 2020 and I got the Platinum VIP product... The agent told me I will get a copy of my policy in my email within 30 minutes... An hour later- NOTHING!. I checked my email the following morning NOTHING... I called 25 Nov 2020 at 1230, verified my email and yet again was told that I will received my policy in 20-30 minutes... Guess what??? NOTHING... 5 hours later 1730 I called again... I told the agent that I have been waiting for my policy since buying it and then the guy put me on hold for 10 minutes!!! Then a different guy answered later and asked what I need?? At this time I was furious and mentioned that it is unacceptable for the a customer that just recently bought a policy to have all of this round around...

We have now been out of heat and hot water going on the 3rd day in 30 degree weather and the warranty claim department keeps telling us they are doing their job and their policy is a 48 hour turnaround to get us a repairman. I would never buy another home warranty policy as most needs are emergency issues and if they cannot get someone to help you within a reasonable amount of time you will not be reimbursed to get someone in to fix your problem immediately! My 2 sons and husband and I are not able to shower and are freezing and have to heat water to do dishes unless I just forget my warranty and pay the service repair myself. Also the person who answered the claims phone on my 2nd call--Christine--was not very nice to me and did not seem to care we have no heat or hot water in our home. She was rude and snotty and I did not need that type of service!

Purchased 3 years plan for 1050 and would not recommend that to anyone and also would not recommend to buy any plan. They won’t provide good service. They will say that they will cover appliances however old they are and if not able to fix will replaced but they won’t fixed any and just say due to old it need to be replaced. The CATCH for replacement is the INSTALLATION charges are not covered and they will hire local contractors who will charged way more than others if you hire someone licensed. Toilet working since 10 years without issue they will say replaced just because it got clog... They will take long time to process the claim and for that also we will need to follow up.. They won’t update anything also the installation charges. We need to contact contractors directly... I won’t recommend anything to buy from them...

Tried to follow SHW procedures for "No Heat" condition on furnace. Took 3 tries with techs supplied by SHW before someone would service my area. First techs no work in my zip code. Second tech did not work in attics. Could not contact third tech "Voice mail full". The third tech did finally call me. He came and "bumped and thumped" around in my attic (unit is horizontal type). He came down and told me, "You need a $400.00 USD board and I'll get back to you". I wait from Friday to Monday for this guy. I have had no heat since the previous Wednesday. Finally I call him and he still has not heard from Select. I call select and discuss the situation with one of their "Friendly" reps finally says, "OK you find someone to fix it yourself, we will pay $150.00 usd max".

On July 16, 2019 I purchased a ONE YEAR home warranty with Select Home Warranty with an "End Date - Aug 14. 2020". My contract was for one year with a single payment in the amount of $379 plus $75 service fee call. However, my credit card was charged $1720.00!!! I was not aware of the overcharge until 11/5/2020. Once I found out, I contacted Select HW immediately and requested a refund for the 4 years unauthorized payment they made on my credit card.

Never ever use Select Home Warranty. This is the first time I've ever entered an online complaint but this company is so terrible I had to. Ron ** and Michael ** have most recently been terrible to work with but this has been going on for nearly 3 months. I filed a claim to fix my washing machine in the middle of August and they finally "resolved" it last week by offering a terribly low offer.

Good experience with sales agent, Brendan, who explained the policies and benefits of a multiyear contract. I called him three times with more questions, and he always answered them with patience and knowledge. He was well informed and imparted his knowledge clearly. It sounded like a lot of value with a reduced yearly rate, 30 days warranty on service and parts, and ability to cancel anything without penalty and the fee prorated and refunded.

I had a dishwasher issue and when I filed the claim it was fixed rather quickly. Professionals called to gather the dishwasher information and knew exactly what to order. The tech came out and assessed the situation and fixed it within an hour or so. I would definitly recommend this service to others. I would continue to use this service and renew it as needed.

I like the politeness of the agents. They answered my questions and put me at ease and confirmed my information to make sure it was me. My call was answered in a short time and agent verified my email to send me a confirmation of my account and coverage for my warranty.

The agent was understanding and was able to answer all of my questions. I requested a renewal rate that same as the prior year and they honored it. Whenever I called, I didn't have some recording that made me press a number for various options; someone always answered the phone. I am very happy with the outcome and I will recommend Select Home Warranty to others!

I had an Excellent customer service experience! Very knowledgeable customer service staff! He was Very friendly! Just a pleasure to speak with! Would definitely refer to a friend and family members! Thank you Thank you Thank you! I Will enjoy the peace of mind just knowing I have this awesome warranty!

After I submitted my claim, I was offer multiple appt times for my convenience.. He arrived on time and completed the work quickly. I appreciate that he wore booties inside the house. I had put in two (2) claims at the same time. One for AC and one for electrical outlets. The same person completed both jobs in the same appointment time. I would have preferred to only pay one (1) service fee but I understand why I had to pay for two and he completed the work with no issues. Only CON is that I'd like the technicians to be from my local area instead of from more than 60 miles away.

Their prices are very cheap and they have recommended some of plans to me. Generally speaking, the sales service is very patient to answer my questions. And got a good solution. Thank you very much. I bought the plan for 3 years. I hope the customer service is as good as the sales service. I will purchase another 10 years plan in this company.

I had a great experience ordering my home warranty plan. The representative I spoke with was very knowledgeable, and gave me several options to choose from, and I ultimately found a great one that works with my budget. It gives me peace of mind to know that my home is covered for the next 3 years. I would highly recommend this company to my friends and family.

The customer service agent was wonderful and got my claim submitted right away. I love that I didn't have to wait forever and submitted right away. All hassle free and no issues. Had issues with previous warranty programs. Plan on keeping them now I canceled my other one. The pricing is great too. This is a must have.

Belinda at Select was so helpful from the start. She helped me get started with the initial quote and then helped me develop it into a 3 year plan. She was so helpful and resolved any questions I’ve had. She even followed up with my warranty details after I closed. High recommend!

My contact was with Peter. He was very helpful & polite. I hope your service is as satisfactory as he was. He was very explicit in your coverage & went over each item individually. The value seems reasonable & affordable for someone on a fixed income. Also, the coverage seems to be very inclusive. I chose you because you had the highest rating which is important to me. I just spent $500 for my furnace service, and this would have been covered under our contract. Thanks to Peter. Judith **, Holt Michigan

He was very informative, knew what he was talking about. Very pleased with the information and the package I am getting. The company I am with now is horrible. Three claims and they did nothing at all, that was Choice Home Warranty. John was one of the best sales people I ever dealt with.

Daniel with Select Home Warranty did a great job of answering all my questions, and ensuring I received an optimized rate. I am impressed with the scope of coverage, and the fact that I can use local, certified contractors. Well done, Daniel. I highly recommend Select Home Warranty for all homeowners interested in protecting their property investment.

Sales representative was exceptional. He explained everything in detail and offered me longer coverage at discounted rate. I am new to this company and hope the coverage is as good as it sounds. I will write another review after I have a chance to use the coverage. I liked the amount of items covered, components and complete replacement terms.

I've filed 4 claims in the past 3 years so far. Each time I called, customer service was great. I would get an email with a contractor name and number that I'm supposed to call, within 3 days. Have not ran into any problems so far. Rates are just outstanding with perks. My deductible is under $50, compare to previous companies at a rate of $140. We couldn't be happier.

This is my first home warranty. I shopped around and came across Select. I inquired about a quote online through their website and was pleased to get a call from them right away. I Was helped by Lucas. Lucas was Very professional and friendly, he worked with me to give me the best price possible. I was very impressed by all this home warranty has to offer.

I was looking for home warranty online put in for a quote and got a immediate response. Customer service rep was knowledgeable, respectful, and was able to help with my need. Great price too! Contract cover all my household appliances. Affordable service fee. Came with free roof leak coverage as a add on. Two free month bonus for paying in full. Would recommend to all my family and friends.

Richard was extremely helpful & knowledgeable in setting up my home protection plan for my new home. I shopped around & settled with this company. I’m very happy I did!!! Now to review this website....

Very short wait time on hold and 24/7 service. The person I talked to was quick and efficient, but cold professional. The email with the further steps arrived while on the call filing the claim. Unfortunately, she did not have access to prices and deductibles, and the only thing she could do was file the claim for me. However, I got help with what I needed. Looking forward to my first claim with this warranty.

Excellent customer service provided by Steven **. He explained everything to me and was very informative. Excellent price and coverage plans. Ended up buying two plans as we have two houses. Excellent all around of your home from top to bottom. It covers everything you need. Just hope I don't need it but if I do I am glad I have it. Thanks.

The gentleman was attentive and very helpful. I wasn't sure which plan to choose. Then he explained to me which one and the cost of each one. Offered me different options and gave me a fair v price. He then called me back and made sure that I have received my policy via email.

Updated on 03/11/2021: I called Home Warranty and talked with Frank. He was most helpful and answered all my questions I had regarding this service. Since this is the first time I call about my need of assistance, and not having a home warranty before was the reason for my various questions. After Frank explained the process of filing my claim and giving me a claim number, almost immediately I was contacted by a local service company inquiring about the best time and date for them to come and take care of my request. I appreciate the help and am presently waiting for them to let me know when a service agent will be able to come to take care of my refrigerator repair needs.

Brian was able to answer all my questions very well. I’m almost excited to have something break, so that I can make use of the coverage. I chose the platinum policy, so I should be good to go. He was also able to add on discounts that made the cost reasonable.

Overall, filing this claim was a success and it was covered, as it should have been. It did feel as though the company had many hoops to jump through to prevent payment, but we had followed all of the rules, and they paid for the service. The customer service agent was difficult to understand and did not listen to the answers but just kept repeating the same questions over and over despite being given the same answer, so that was frustrating and time consuming for myself and the technician who was at the house.

I got a call from my tenants that the garbage disposal is not working so I called Select Home Warranty and they asked a few questions. So after some communication with tenant and the select home warranty the customer service came up with a conclusion. The select home warranty respond to the claims very fast and professionally. I would recommend it to my clients, friends and family.

Salesman was very professional and helpful. He said he got me the best deal possible, and by paying for a whole year I saved money and got an extra month. Hopefully I will be happy with the service. I will definitely recommend to friends and family. Month. I am on social security so I really do need to be able to save money wherever I can. This will help me to keep up with keeping my home in good repair.

Customer service has been excellent and for now my issue is not with SHW. However the fact that they only have one "Preferred" contractor to service my A/C is a little nerving due to the fact that this particular contractor cannot get emails?? And will not take a telephonic or fax work order. That concerns me because why would that be unless he has issues with SHW. Not assuming, just wondering??

Do not fall for the promises made by Select Home Warranty and the service that they offer. I unfortunately signed up with them and they charged my credit card $456.00 and after 2 claims, countless phone calls and unanswered phone calls and appointments by their so-called technicians, I have yet to receive service for my repair claim. They want me to find someone and pay out of pocket for me to be reimbursed. They are using the pandemic as the reason for slow service but it’s a total lie as they are only out to take your money and string you along. If you cancel they charge a $75 cancellation fee and will give you a prorated refund. I hope that no one else falls prey to this fraudulent company.

Communication with a sales Rep was very professional and direct. Went over the types of programs and cost. Answered any questions I had. Like what I know so far enough to purchase a new plan for the house we are buying. If you want to check them out call ** and ask to talk to Jake, he will take care of you.

I filed a claim because my heat wasn't working. They assigned a contractor, but it was obvious he wasn't familiar with the issue. He literally said he's never replaced a heat pump before. It's been 2 weeks since the contactor's initial visit and Select Home Warranty STILL has not determined if the necessary repair will be covered. And if I want to use someone outside of their network, I have to start this process all over again. Not user friendly at all.

This company is a total joke, they rejected all claims I submitted for nonsense reasons. That have substantial more reject reasons than acceptable ones per any item. I hereby canceled my policy and advise anyone to stay away from this crooked company. You do business on your own risk. Shame on this company.

When I contacted a company representative on the telephone they were very responsive and helpful in taking my claim. They were responsive getting back to me as far as the claim status in a couple days. So far so good. I'm currently waiting for a local contractor to contact me, not 2 days yet.

Prompt service both online and by phone w/ a live person to answer all of my questions. As a Realtor, this is the type of company I would recommend. As a home owner who has used other companies in the past it appears already this company has the best customer service! I could never get anyone on the phone with another popular company without waiting for hours!

We have been looking for a new home warranty as we were unhappy with the previous company we had. I came across a few with great reviews but Select Home Warranty had the best prices. After signing up with them I received a phone call and the gentleman who helped me was so kind and informative. Already a better experience than the last company.

I am new customer so I have to wait 30 days and I can see the service. So I can see how will be. I hope I be happy with this company, I think I got the whight Select. My experience with the customer service was very helpful.

The purchase of the home warranty was a very pleasant experience. The representative was professional and courteous. This representative made the purchase very efficient and and made purchasing the home warranty very easy to take care of. I would definitely recommend using Select for a home warranty purchase. The coverage was very good for the cost and was able to cover everything the home purchaser wanted in the purchase of our real estate.

Mark ** was a pleasure to work with in choosing a new home warranty company. He has a great sense of humor, is very well informed on the product, and made me feel like a valued customer. I am very happy to do business with a company that values its clients by providing good customer service representatives.

Isaac was very helpful and informative about the home warranty program. I was referred to the program by a friend of mine and I recommended it to a friend of mine. I like the fact that the program offers not only furnace and air conditioner but also guarantees coverage on all appliances. The coverage includes sewer lines, septic, electric, plumbing, furnace, air conditioning, unit microwave, washer and dryer and even an option for roof. It also includes the garage door. It was nice to find a program that included everything that was needed in the household.

The customer service representative was very professional and explained everything in layman's terms, I felt he had my best interested at heart and recommended the best value for me. He answered my questions thoroughly and offered me the promotion that was available. He made me feel valued as a potential customer and was extremely polite and thorough in his responses..

Saved me money by telling me about yearly purchase. Was fast and efficient. Will definitely tell people about Select Home Warranty. American Home Shield is way too expensive and they make you jump through hoops.

I was shopping for home warranty and was very impressed by the phone rep was very helpful and gave me so many discounts and options. I didn't have to shop around and immediately signed in with 5yr plan and was told they will add another year to that. I just hope the actual home service will be as good as the customer service.

George ** helped us get our account set up. He was great. Everything was very easy to do and set up. We had this service before and we really loved it. They have great customer service and great prices. I am a realtor and I always send my clients to use their services.

I left a message and your agent got right back to me, answered my questions and I ordered the plan. I got my contract sent to me promptly by email. I was offered an extended plan, but decided on one year for now. I appreciate getting two extra mints and roof leak coverage free.

I called due an AC claim and they refused it because supposedly, AC "condensation" is not covered. However, a technician is the only to the determine that, not me, I am an attorney not an AC diagnostic technician. I don't know what the problem is. A technician hasn't been sent and now they don't pick up the phone..?

I just recently signed up for a home warranty after putting it off for several years. I'm already very impressed with Select. I thought they gave me a good deal on their Platinum service to begin with, but when the representative called me to confirm my order, he gave me an even better deal by allowing me the "annual payment" discount even though I am splitting my payment into 4 payments, which was far more comfortable. He also was able to allow me the lower deductible. I hope I don't have to use the service, but if I do, I am confident that Select will be ready to assist!

I have been very pleased with the service provided by the SHW company. Never a hassle, polite professional customer service, always prompt responses, plus problems/ issues handled corrected in a timely manner, leaving a very satisfied customer. I filed two claims this year. Number 1. - My washing machine stopped working. I called SHW customer service and they had a repairman out the very next day. He serviced the machine, ordered the parts needed and had it running in a few days. Number 2. The AC stopped woking on a VERY hot day. I was allowed to have the company who regularly services my AC unit come out, same day and do the necessary repairs. I was very impressed with the ease and cooperation SHW extended to my AC service company so they could get the repair done in a very timely manner. Thank you SHW!

Isaac was very helpful and enlightening, answered all my questions. Hoping I do not have to use the warranty but I feel more secure that I have coverage on aging appliances. The warranty cost is much less than I would pay to repair an appliance and it covers a great deal more than just my kitchen appliances.

Ignitor does not light, thus no heat. Since we just join SHW we are very happy with the service and phone contacts. They are concerned with our being comfortable in our home. They do their best to get the service we need as soon as possible. No hassle for us. We like things to be simple and fast and not cost an arm and a leg.

I worked with Noah on a new warranty for a new home purchase. Noah was very helpful in providing me with the rate that fit my budget. He offered me several different lengths of contracts with great detail and was professional in our interactions. I am very excited to join select home warranty based on fair pricing and service reviews I have read elsewhere.

I had 10 homes with them. When I sold and cancelled a policy, they paid a claim for the new buyer BEFORE refunding my policy and then deducted the $ from the claim ($487) from my reimbursement. They REFUSE to reimburse me. IF I hadn't cancelled the policy, the claim would have cost me my $45 deductible. BEWARE of their agreement. You can NOT sue them in court. You have to go through arbitration in New Jersey and accept the determination of the arbitrator. This is NOT in your favor. Make sure to negotiate this OUT of the agreement BEFORE signing.

It was easy to sign up, and the service was outstanding. Happy with my decision to enroll in the warranty plan. The price was better than competitors, and they provide a lower deductible. Also, they offered me an extra couple of months. If you are in the market for a home warranty, I recommend this company.

I am very pleased with the responsiveness and professionalism of how my claim was processed. Very efficient and helpful. Starting with the initial call, submitting the claim then coordinating the work with contractor was smooth. This is my very first claim against my home warranty and I am pleased and would recommend this Select Home Warranty.

The sales executive was able to explain very precisely with features, benefits and cost options, helped me to make quick decision. He is also able to provide comparison with my current warranty service and explain the benefits. Provided various options monthly, yearly, 3 years and 6 years options to show the cost savings with these options.

I was trying to shop around for a new home warranty plan. I see Select is top rated. While calling customer representative to learn more about the plan, they are very professional and addressed all my questions. I also learnt that select have the best coverage among all the warranty companies, like exterior plumber, almost no other company will cover. Can't wait to try out.

Just got a policy. The representative was knowledgeable and offered various policy options. I took a multi-year agreement that offered a discount and price guarantee. The coverage was comparable to my previous carrier at a better per incident deductible. I immediately received email confirmation with a complete policy to review.

Representative was very helpful, responsive and efficient. Answered all my questions and found ways to save me money. He went through different plans and asked me questions about military service and age to identify more discounts. He explained how the policy works and sent an email describing how to make a claim and also how to add additional AC units.

My sales rep Sam ** was amazing. He helped me understand the process and the service provided. He even gave me a discounted rate for being over 55!! I would absolutely advise to call him and receive a quote. The price was very acceptable. Hopefully we will not have to use the service but I feel comfortable knowing that they are here for us if needed.

I was really happy to talk to someone at Select Home Warranty. I am an 72 years old widow without a handy repair man. I can do a lot of things for myself but some of these newer appliance are much more complicated with all the new technology in them so I am glad to have this extra warranty on all my large appliances. I received a special offer of paying a smaller amount in one lump sum and getting an extra year. Customer service was exceptional.

Procured local vendor since you had none available here. Sent in the invoice. Heard nothing back. Called back after 4 weeks and SHW said they didn't receive. I re-sent and got a cell text with a link to confirm to process invoice (an unnecessary step, IMO). Could not connect to confirm because I am in a bad cell area. IMO You should have sent a text AND email. Now I see that it might be 30 more days until I get reimbursed. 2 months to get my money back is NOT a satisfactory resolution! I have attached the invoice and as you can see it was created 09/30/2020, the day I sent it SHW.

Bruce ** was very thorough and helpful in choosing the right plan for me. I think I received good value for the price. I now have peace of mind knowing I have good coverage for my home and its contents. I would recommend this company to my family and friends.

It went fine so far but just signed up and have to wait usual month before I can use the service. Hope they are better than last company I tried. We shall see. Then I'll write the real review. So hard to review this early in the game, but promising. Person I spoke to tried to give me a good deal for 5 years, but I need to try first.

I am a new customer to Select Home Warranty. And, if first impressions matter, they are superior to their competition. My call agent was a good communicator, understandable, and straightforward, I didn’t have to wait long, and I got exactly the information I needed. Before the call ended the rep kindly asked if there was anything else I needed help with. This demonstrates a good understanding and interest in my needs.

Bryan ** was very professional when helping me choose my new policy. I was very pleased that he did not use the hard sell approach. Home Select was recommended by a friend and she's been nothing by pleased. I'm looking forward to having a positive experience with Select Home Warranty!

I have check out other home warranty policy and it look like Select Home Warranty is one of the better ones. Tom the salesperson is very helpful for me in selecting the program that is available for me. The company also have Multi Property with a discount if purchased all at the same time. Tom Direct line is **. Please give him a call.

Mark ** was my salesperson. He knew his stuff to be a top rated sales rep for Select Home Warranty. I have been in the sales field also and he really impressed me with his soft sell routine and raising my policy from one year to a three years promo. He did the sales pitch with a very impressive and accelerated pitch. Boo Ya for Mark **!

The agents were clear, concise and helpful in describing the programs, cost and benefits. I also appreciated their informing me about the loner term programs that made the decision more attractive financially. I did not receive the introductory information initially but called back in and it was promptly sent. Overall, I was pleased with the experience.

I was threatened that my policy was expiring in a few days even when my policy read 12/13/2020. We have a claim started 10/9/2020 claim # ** which we cannot get anyone to call us or do anything about it. So with all this I did not know what to do. I did not want to be told my warranty had expired.

This is the contract number. I spoke with Fred, he was very helpful and showed me how to save even more money by paying the whole year in advance, which I was also granted 2 additional months for a total of 14 months. I will recommend this company to all of my friends. Now let's hope I don't actually need to use your services anytime soon. But, if I do, I know I will be fully covered for the repairs listed in my agreement.

Exceptional service From Mark ** and at a very reasonable price for the extended 5 year warranty. He always answered his phone and was prompt in getting back to me and providing the necessary documentation. The roof coverage was an added bonus. The contract was very easy to read and understandable.

I bought this home warranty because I saw it has good reviews and I'm Satisfied and I will recommend it to others as well as well. At this time I have no issues and hope will not have any. The cost of this home warranty is very reasonable too.

This is my second year with the company. Even though I did not have a claim, but I had the peace of mind that I will be covered when needed. Customer service is great. Renewal was easy and affordable. The extra 2 months is a great deal. I would highly recommend this company for your home.

I called to request service for gas lines not working in my Water Heater and Stove. I was not sure if I would need one or two service numbers as the probably was with the gas lines. The agent was very helpful and patient with my service request. He answered my questions and promptly put in my requests. I needed two.

I just got off the phone with Gregg **. He was professional a curious. I was looking at quotes online, and he was the first to call and offered a price I couldn't refuse. The multi-year discount was terrific, but it was tough for me to pay that upfront. I wish they would offer that price a little further down the coverage time frame when I had a chance to plan for the coast.

I called Select Home Warranty because I was looking for a good home warranty plan. Select Home Warranty was advertised as Consumer Affairs Trusted. The representative over the phone came across as helpful and seemed nice enough. I also read Select Home Warranty is partners with the New York Jets. So far so good.

I have been taking my time researching the top ten (10) home warranty companies during the past several months and comparing their coverage/packages and prices and have narrowed them down to three (3). I started yesterday; and today I was very satisfied with brief and accurate inquiry-experience with your salesperson (below)-

The agent was very helpful in answering my questions and guiding me to the right plan. It has been a while since we have used a home warranty company and I was glad that I contacted Select Home Warranty. Choosing a home warranty company is a big decision and Select Home Warranty made me feel at ease with it.

Fred was great!! He answered all my questions and concerns. That’s for helping me today!! Told me differences in policies and gave me a payment plan to fit my budget plus 2 free months of coverage. When shopping for home warranty I read all reviews on this company and they got 9.7 stars. That is what I want to feel comfortable with spending my money. The service calls are a fair price. Happy with my choice. Again I did a lot of research before I called. Fred called back right away. Even though website said 24-48 hours to get a response.

I contacted Select Home Warranty to get a quote for my property and got Chase on the line right away to explain to me their coverage and offer specials other companies did not offer. I was set up within a few minutes of my initial query and for a great price.

I had a pleasurable experience signing up with Select Home Warranty. The sales rep, Chase, was helpful and outlined every perk and discount available to me to maximize my money. Haven't had to submit a claim yet, and hopefully I won't, but I suspect SHW will be there to handle it expertly.

I called to file a claim and received professional service. My claim was created on the spot and I was given the flexibility to use my own plumber. Additionally, when I asked to follow-up with me about my service contract, I received an e-mail back within the timeframe the representative provided during our phone call. This is now my second claim and have no complaints. I would recommend this service to my friends as you never know when something will go in your home.

The worst-ever experience I have is with this Select Home Warranty Company. I opened a claim more than 2 months ago with an issue in my Kitchen Range. After the poorest customer service, sending technician 2 times, they concluded that a part need to be replaced. Then I received an email that, "As the part is not available, as a courtesy we are offering you $200 and you can get it repaired or buy a new one and they will give me maximum $200." My Kitchen Range costed me $1600. Any normal Home Warranty company would have tried to find the part themselves or would have replaced the unit. Never go for this Home Warranty Company. Highly not recommended.

The consultant was very professional, courteous, and informative. After having a plan for 5 years with a different company I decided to shop around. I will be paying almost half of what I was before by making the switch! This enables me to have peace of mind without breaking my budget.

The call was informative and helpful. I was able to receive my new membership information promptly. Everything was Emailed after the call to the staff. It has an option to review the customer service for Select Home Warranty also. It was a pleasant experience. Thank you.

I am happy that I came across Select Home warranty while searching for home warranty options. They have one of the best coverage and also only 60 dollars service call fee, free 2 months, free roof leak coverage etc. I am excited to look forward. At the end, it is more important to have a peace of mind than regretting later.