Select Home Warranty Reviews

They denied my claim and said I started my 3 policy days ago when actually I started my policy 6 weeks earlier. But after 3 calls and over an hour and a half on the phone, they are sending someone to look at the issue as a “courtesy”. So I guess that’s an acceptable resolution as long as they end up covering it.

I submitted a claim this morning and this afternoon I was contacted by Select Home Warranty to get the details of my claim and to get a contractor assigned to do the work. The customer service representative was very courteous during the call and she was knowledgeable about the services I needed.

You have a good product it seems and reasonably priced with some extra benefits. Johnathan was very helpful and explained it clearly. The extra benefits of 2 extra months, a discount, and reduced service call cinched for me along with the coverage plan. I was told a copy of the policy would be sent to me and it was unlike a competitor I talked to before I contacted SHW.

Hi. Had an AC issue and found the process pretty simple and quick. I submitted my claim at 8pm Sunday and by Monday morning had a ac company contact me to arrange appt. Very pleased. AC company selected was very helpful and accommodate the time slot needed. So grateful to have a backup plan like service warranty at time like now. Thank you Select Home Warranty.

The experience was great and Sam was very polite. He made sure to explain everything well and made me some great offers. I was recommend this company to my friends. I am very happy with what I received with the value of the product. I will look to renew when my contract is over and hope to get a great rate then as well.

Roof Leak. Excellent service and empathy with problem. Made claim process simple. Explained process on repair and timeline without any confusion. I felt assured that my problem would be taken care of in a timely fashion. Great job. Phone answered quickly at a time when most businesses will keep you on hold for extremely long times hiding behind the virus excuse. That is if they even answer the phone at all. Thanks.

Isaac explained the program well. I do appreciate knowing how the coverage works and this was also covered well. The fact that the coverage can be transferred to a buyer or another home was a plus for us in selecting the option. We also appreciate the fact that it is possible to cancel the coverage if necessary.

Jeff ** was very helpful and was able to get me the most coverage for the lowest price on the market. Jeff was very professional and courteous. He took the time to explain all aspects of the warranty and made sure I understood! I believe the the new owners of my home will be very thankful I chose this company to go with for a home warranty. When I purchase my next home I will be sure to use this company again.

The plans are pretty reasonable. The coverage is very comprehensive. Flexibility of the monthly payments, and yearly pay plans are nice. For the price that I'm paying, I'm more secured in knowing that this was a good investment to take care of any future home issues or incidents. All my friends will definitely hear it from me that there is home warranty bargain with quality to be found at Select Home Warranty.

The representative on the phone answered all my questions about the contract I purchased. He also accommodated the earlier date we needed to have the services available to make sure we had coverage when our previous contract ended. Have not had to submit a claim yet so for the time being, I can only give a satisfied rating.

I am very satisfied with the service, coverage and so far customer service never a long wait! Representatives are kind, detailed and open to as many questions you may have. The customer has full control of setting up an appointment with the contractor which means no taking time away from your busy schedule!! You have the open floor to choose what’s best for you and your home!

Our water heater stopped working. I submitted a claim online (which was easy), and a very helpful local service company responded. We submitted the required information, and the water heater was replaced. The service was timely, efficient and pleasant overall. I was satisfied with the end result. I would recommend this company.

Friendly. Fast service, I was with another warranty company and they were terrible and very difficult to get trades out to service the house, and very happy when I called Select Home Warranty and Sam was very helpful in choosing the right warranty for the property. I am extremely happy with the change and would recommend them to anyone.

Working with Select Home Warranty is an easy process. I love how efficiently they work. I was literally on the phone for 5 minutes and everything was complete. That shows me that they respect my time while making sure that I am satisfied in the least time possible. Thank you Select!

My initial experience with Select Home Warranty was positive. I got the coverage I wanted at a fair price. The sales associate was polite and knowledgeable. My only criticism is that my confirmation of coverage did not include my contract #. I had to call Select Home warranty to get my contract number.

I am waiting to see if the furnace is covered. The furnace blows cold air. The igniters are not lighting up. And it needs a tune-up. Furnace needs a good cleaning. The ductwork needs to be cleaning tool. I am going to cancel the policy even if I get a free month.

I was pleased that when you had a delay in responding you authorized me to get the problem diagnosed locally. I will keep you updated with the diagnoses and results. My problem is that the thermostat is not working and I don't know if it is the thermostat or the aircon unit itself.

Just signed up with Select. The sales department was very helpful and explained everything easily and understandable. I think this company is very well organized. I moved from another warranty company because this was not the case with them. The prices are very attractive and much less expensive than my previous warranty company.

I placed a call because my ac went out at 4:30. A service tech called me on an hour and stated he could come the same night. He checked ac and gave estimate within 3hours of me placing call. My last company took 3 days for a service tech to come out.

Straight forward. Rep honest about pricing. Very business like. What few questions I had he answered directly without hesitation. He was very understanding of my situation. He assured me that there were no hidden closes to deny coverage. I havent filed a claim yet but I am sure there will be no question.

Quick and easy sign up process over the phone. Haven’t had a great experience with fidelity in the past so hoping that Select Home Warranty will be different and help us in times when we need instead of giving us a run around like other companies. The sign up call was very easy and the associate was very helpful on the call and he even answered all of my questions before signing me up!

I called to speak with someone to get a claim number and received excellent service to have my AC checked out. I was given a claim number and was told that someone will come to check it soon. This service is recommended and I am happy with the service so far.

I had originally signed up for month to month online but when I called in I was offered a year service in a discounted rate. I am a recent home owner and live in Texas and because of that my rep gave me additional discounts and saved me more money! And the rep also let me pay in 3 installments which convinced me even more.

After reading all the positive reviews, I decided to switch my home warranty to Select Home Warranty. Their agent is pretty helpful and provided me a good coverage at great price. Although I haven't used their service yet, believe that they should be trustful. I would recommend them to my friend.

Thoroughly Impressed by this company. Very Patient, very informative, and very courteous! Quick and easy startup. Same day claim was available. The option to extend is offered for a later date which was great. Cannot wait to save even more money!! I recommend Select Home Warranty to everyone I know and love.

When I asked for a quote Jeff called me right away. I had already spoken with two other home warranty companies and he gave me the best rate for the most service. Plus he offered me a multi-year plan that saved me even more. I like that I can call for service 24/7 and someone will come out within 24 hours. They even provide service on the weekends.

Customer service was very professional, answered all of my questions and knowledgeable of what was covered. They were able to work with me with reference to the monthly price and was able to get a discount. Prior to signing up for the home warranty program I did my research and I saw only positive feedbacks which gave me the incentive to sign up for their services.

I shopped around for different home warranties. SHW had the greatest coverage for the most reasonable cost and lowest service call fees. The customer service was so superb, Belinda was a delight to talk to and incredibly helpful. My real estate agent and I talked about SHW, and she was shocked by the difference in comparison to competitors that she USED to recommend. She'll be telling her clients about SHW from now on. Thank again!

Fast, friendly and accurate response to my HOW inquiry. Salesperson was willing to give me the best possible deal for my situation. Select was referred to me by a dear friend in an adjoining neighborhood. They have been very satisfied with their contract and have been pleased with the service people they have encountered when they have filed a claim.

We found Richard ** very friendly and professional. He was very patient and considerate while explaining all the benefits and costs to the different plans that you had available. When he found out my husband was a veteran he was very respectful of that status and we enjoyed speaking with him very much. You should be very proud of him. He did a wonderful job and made our experience very easy.

Johnathan at Select Home Warranty was very helpful in answering all of my questions. He worked with me to find the best deal for my situation which covers everything I needed it to cover in the new home I was purchasing. I would definitely recommend them to a friend or a family member.

Air conditioning unit. The operator was very polite and very detailed. She even said "thank you" when I spoke to her. Very professional. Ask about the serial numbers on the unit and waited patiently as I went outside to retrieve the brand and model of the unit. Awesome job! Gave me the policy number and the order number and politely ask if I had a pen and paper available. There should be more representatives like this. Being courteous nowadays is a lost art. I would fully recommend the Operator to anyone that wants or needs a policy to ask for Beth. Thanks.

The representative I spoke with, Ralph, was competent and helpful. The only negative was that once I set up the policy and arranged the payment information, he immediately began a rehearsed (or scripted) ploy to change what we had arranged to a longer, one time payment arrangement that I was not interested in. We shall see how the policy actually works as compared to the company we had a policy through last year.

So far I have been quite satisfied with Select Home Warranty. Have had several household claims (e.g. broken washer, dishwasher, etc.) that have been handled with great customer service and to my satisfaction. I file the claims via internet and promptly get a schedule of times to choose from to have a technician out to the house. Paying $40 to not have to find a technician myself to come out to the house when something breaks, and have appliances looked at by reliable technicians when they break down is great. My thanks to Select Home Warranty for great service, reliable technicians and prompt processing of claims.

Agent was available for questions and volunteered best rate with info and was able to accommodate requests to start coverage. Agent was polite and articulate and easy to understand and worked to my best rate. When I called back agent was available. Easy cancellation in 30 days was explained. Agent was able to check availability in my area and determine if service was available.

The customer service agent was great! It's a pleasure doing business with you. We're so glad to have been given this home warranty as a housewarming gift from our grandparents. Hopefully we don't have to use it, but if we do I'm sure we'll be satisfied. It's so nice to know we have the coverage in the event that we need it! Thanks for providing awesome customer service.

Selling home and home inspector claims a/c not cooling properly, Delta-T should be over 15 and said ours is 13. States amps are 40 and should only be 35. Also made separate claim for circuit breaker box, said not up to today's standards, but home was built in 1997. Very positive experience with making a claim. Have policy since 1997 and have never had to use it before.

The technician called on the first business day after I made my claim and came out the same day. He diagnosed the issue and explained that parts would be needed and he would order them. He was friendly, professional and efficient. I am very pleased and will recommend SHW to my friends and family members.

I am very happy with the provided rate for my property. Their customer service is very good and polite. They are very fast and they have very good coverage for plumbing, AC, roof, and appliances. Their service is 24 hours and 7 days in a week. I would recommend it.

Dishwasher service. First time to use service. Small problem at the beginning of conversation, but everything was worked out to satisfaction. Now waiting for service technician. Will renew contract when time is up. Thank you. Person we talked with on phone was considerate and understood what was the problem. We felt it was a good service. 24/7 is a good deal.

Absolutely the best value I could find on a home warranty. Great coverage and a great price. I was very happy! I used the spreadsheet and compared all the companies available out there and by far this was the best value the most coverage for the least amount of money. I am very very happy.

I am a new home buyer moving to my new home and was worried about home appliance insurance. My experience with Select was wonderful. I never thought that buying an home appliance insurance could be that easy. Their representatives was very friendly and helpful. He explained everything in detail. I will highly recommend Select.

The customer service representative was very polite and guided me thru the process of creating a claim with minimal difficulty. She informed me that I should be hearing from a service company within 48 hours and to be sure to check my emails for updates and information. I hope the solution to my A/C problem goes as well as creating the claim.

Worked with George to sign us up for a new select home warranty. He was courteous and provided lots of valuable information to help us make an educated decision. He went over all of the options on the different plans and we settled into one that should work for our situation. We also were able to get an additional home warranty for our other house.

I called for information on home warranty policy today. I asked many questions about the home warranty policy to the agent on the phone today. He explained and answered my questions, he gave good service on phone. I asked questions about what was covered and he answered them. I purchased one year warranty.

The rep made it very easy to sign up and advised me other options to increase the coverage and value of the plan. I have been needing to go with a home warranty coverage, but never did. Glad I did for the to gain peace of mind. I told my mother-in-law about it, she signed up as well. It is going to save her money from other warranty plans she has.

That was quick. I called the 800 # and the rep was polite and quite efficient. He already had the info up from where I did research online and he helped me save by explaining to me the benefits of doing annual payments; which led to 2 months free. Plus, he was kind enough to split the payments into 2 monthlies for me. Thank you, Select Home Warranty.

We have had SHW FOR ABOUT A YEAR. IT HAS BEEN VERY DISAPPOINTING, WE HAD A MICROWAVE GO BAD AFTER 14 months listed for $300. They gave me $95 to replace it, we had to go buy it pick it up and install it ourselves, we had the spring on our garage door break, they said yes our plan covers it. We had the springs replaced. They said it won’t be covered because they were 14 years old, SHW is a damn Joke. I would NEVER recommend it to anyone.. Larry **.

Our 17 yr old Well-maintained AC broke down and SHW is devising lame excuses so as not to cover expenses and refuses to give me a functional AC. In this Houston heat, with babies at home....I pray for this terrible nightmare to end!!

I had a washing machine that was knocking during the spin cycle. Called SHW on February 4 and they were to send out a technician. The tech came out and described the issue. Weeks went by with no communication from the tech or SHW. Called multiple times. SHW then sent out a second tech and a second service charge to tell me the same thing. No word again. Called the service provider and they said SHW denied the claim. Called SHW and they said they wouldn’t repair the machine and would give me $200 to buy a new one. The machine in $989.00 on sale. The math doesn’t add up now does it. The last guy I talked to was supposed to call me back on Monday and never did. For those reading this review, don’t walk away, RUN.

I emailed a claim in. It was quickly taken care of. I was able to pick my plumber. The claim was approved within 24 hours all I had to do was send in a copy of receipt. It was super easy. I would recommend always submitting your own claims. It is much faster and you get to pick who comes to your home.

Line leak in plumbing at utility sink hot water shut off valve - I called in and was helped to find my policy number and submitted the claim over the phone. I was told I would be getting an email with regard to the next steps after a review of the claim to ensure it was a covered in the following 24-48 hours. I received the email in about 24 hours. I am now waiting to hear back via email on who the technician is to be assigned for the repair. The customer service rep was very helpful and thorough, accurate and informational on what to expect next. I appreciate the helpful information.

I didn’t have to sit on hold for more than 2 minutes nor was I transferred to another dept. Mac assisted me with all my needs and he was very polite, professional and was knowledgeable when answering all my questions. This was my 1st call with my new policy and I was impressed.

I am a new customer to SHW but not to home warranty services. I called today to confirm my online request for a new contract. The sales rep was a little pushy considering the state of the country. Being on a fixed income and trying to be proactive in keeping the appliances in my home working, the rep was only concerned with marking a sale and not going over once line of the contract with me. I hope I’m a satisfied new customer.

I spoke with Jeff, he responded to my request for more information, within hours of submission. He was very courteous and knowledgeable and honest about the warranty services as well as the company. They are a reputable company with a very good service record and certified repair people. Thank you Jeff.

Getting set up was made very simple by the website and customer service rep who contacted me. He was knowledgeable and streamlined the process. Information was made readily available and options were discussed. The information was clearly explained and the next steps in the process were communicated. I would have to say that I was impressed with the efficiency and professionalism.

Select Home Warranty had the best discounts and incentives available that I could find on the market for military and multi year plans. The customer service I received was top notch as the agent I spoke to was incredibly knowledgeable about heir premiums. Looking forward to never having to call them, but if I do, am confident I will be covered by them.

I had called today to get this claim reopened because the first option to repair the dryer was not the solution. Your representative was very professional in helping me solve this issue and I am waiting to hear from the tech who will come back to repair my dryer. I have used my SHW on two or three occasions and I have always been pleased with the service that has been provided through my plan. Thank you.

We have been lucky enough that we have not needed to use our home warranty yet. I have had to contact the company a few times during the process of purchasing our agreement and they have been very kind and have responded in a very timely manner. So far so good.

We are new to Select so can only comment on the process to purchase our warranty, which we found to be smooth and problem-free. Select was very favorably rated on many sites that review home warranty companies. We will rate Select again after our policy has been in effect for six months or so.

I waited 3 days for a technician to come, and when I called him, he hadn't even gotten word from SHW. The claim was denied, because SHW says it was leaking. I just bought it, brand new last year. It is not leaking! It just stopped working. You don't even deserve one star, but the technician was good, so I gave you the star. Now, I want a full refund from you, and cancel my plan! You're useless!

We had a question to ask and the customer service rep responded and followed through within 5 minutes of being on the phone with me. We haven't made a claim yet, but when we need to, I suspect it to go smoothly based on preliminary dealings with them. Overall I would recommend their customer service team!

Refrigerator repair. I was able to locate my own contractor, and even though I believed he overcharged for the repair, Select Home Warranty covered all costs and was done in what I consider a timely manner. Thank you for your quick response to my needs during this Corona Virus. I truly believe my contract with Select is worth the money spent. Thank you again.

Great and quick response, described all available offers and explained extra Benefit. Help us determines what could be the best choice for us. Friendly response, easy and shorter time takes for takings plan. Easy to switch from one plan to another plan, any time can terminate plan. No contact hassle and most importantly 24/7 service. Overall I am happy to have it. Thanks Select Home Warranty????

I called your company looking to check on, not purchase a policy. The gentleman that answered the phone was very helpful and patient with me. He answered all my questions and ensured that I understood everything (at least as far as I know for now). He was helpful and I felt comfortable getting a policy. Thank you.

I have never had this company pay a claim. I signed up again because they told me that was the only way they would pay for a claim that I already put in with my last contract. The Customer Service team is nice, but they aren't very knowledgeable. They wouldn't even allow me to enter this, unless I gave them a good rating. smh

I feel it was a good experience purchasing this home warranty for our buyers. It gives us peace of mind and the representatives I talked to were very helpful. I was able to find a plan that fit my needs for a reasonable price. Though I had to call several times to find that plan, it was worth it. I know that we will all be even more happy knowing we are well taken care of by Select Home Warranty. Thank you!

Sean could answer all my questions and listened to my needs. He did the best for me I feel. I would recommend giving Select a call for a fair price. Very efficient and able to explain all the plans including discounts that I was eligible for. I was very satisfied.

Phenomenal customer service. Easy to order via phone or online. Sales rep, Sam **, was very helpful and answered all of my questions and got us an amazing deal on 14 months of coverage! Cannot beat Select Home Warranty. Still need to test out the warranty itself, but I have no doubt that with this level of customer service that if (when) something in my home breaks it will be a smooth process.

I spoke with Steven on the phone and he was very pleasant. He was more than happy to answer my questions and gave me a better deal than my last Home Warranty. The process was quick and painless and I feel at ease about my home appliances and AC. He also told me that he would give my in laws that same deal.

I was very pleased with the customer service and the options they offered. They offered me multiple options including a veteran pricing. Bruce was very prompt in calling me once I submitted my request for a quote. I will recommend them to other homeowners as well as to anyone looking for a home warranty.

Furnace stop working & can't light pilot light. The customer service rep was very helpful & pleasant, she took thorough info on our problem and advised a service company would contact us between 24 to 48 hrs. She took all appropriate info that was wrong with the furnace and assured us someone be contacting us & we would be contacted via email for an appointment date.

Great customer service. Very easy to submit claim on our water heater and the customer service agent was very thoughtful and asked all the right questions. I have had to submit a claim before and was very pleased with the outcome. Thank you again for such great customer service and follow up.

The agent was knowledgeable and helpful. He sent a contract which I reviewed and had questions about. It's really important to review the policy, as it didn't cover a tankless hot water heater. After calling him, he changed the policy to include the hot water heater. The policy goes into effect in 30 days, so we will see how that goes.

Renewal. The representative made it an overall pleasant experience and was agreeable in working with my concerns and requests, and offered me several options to consider. It was easy to get thru to the customer service line with hardly any wait time and was easy to communicate with when discussing various options.

George who was my POC for the policy was very professional and explained to me all the benefits of the policy in detail and saved by suggesting different plans. I was with another company for the last 15 yrs but they stopped the operation in Maryland so hopefully, this company stays in business. I read reviews from others here and on BBB so hopefully, I would be getting the best service.

Short, sweet and beneficial advice. Contract was in place with money saving tips inside of 5 minutes! This is for a second home, so we are looking forward to seeing how this compares to what we have used in the past. The service call expense is half that of the competitor.

I was very pleased with the call I had with Maddie this morning. She was very knowledgeable about the service and was able to answer all my questions. She was even able to give information that I found very useful and didn't even have to ask for I'm sure I will be with this company for a while.

Very easy to sign up and have 24/7 peace of mind is hands down wonderful. This will save us money in the long run! Customer service was very knowledgeable and easy to understand. Even though we dont like things breaking. Looking forward to a great customer relationship. We looked at each company and found select has coverage at lower rate.

Air Conditioning failure. The repair arrival time was scheduled in a timely fashion. Technicians were able to arrive early, and called to say so. Techs were communicative, and work was completed quickly. The only unexpected situation was that this repair company would only accept cash for the trip/Select deductible, and that was not communicated in advance by their company's scheduler.

I contacted Select Warranty for the first time since signing up with them in July of 2019. My AC unit u is giving me problems so of course I am already on pins and needles. The young lady was extremely professional and put me at ease with how she handled my issues. She listen to my concerns and promptly got me taken care of with a repair service.

Contract #**...I enrolled in service today online. I called customer service to confirm and was provided great service and given a better deal with a cheaper annual fee and cheaper service fee so I was completely satisfied with the service. I will come back and make another review once I actually have to use the service.

It was a pleasure dealing with Sam. All questions were answered and he offered additional information about other plans. We took one or the other plans. We hope any service needs are handled in a similar way. If we are treated with claims like we were in sales we will recommend this service to all of our friends.

The representative was very knowledgeable and didn’t waste a lot of time. He was also concerned with me saving money. The entire process took about 5 minutes and that’s including the time spent completing the Internet application. I would definitely recommend this plan to any homeowner, it gives peace of mind with any unforeseen problems.

When I called the number to get my contract number to complete the online claim, the representative gave me the contract number and filed the claim for me. The representative was very articulate and kind. I have only used the service once before for my air conditioner and that went well. I would recommend this home warranty above the others I have had in the past. Awesome service.

They were very helpful and kind. I need my garbage ???? fix. Thanks for your service. I used the service before and I’m satisfied with the work that was done. Thanks again. I called before and service was great ????. I will let anyone know that your service is great. The costumers is a good company.

Richard was very knowledgeable about the products and was clear about coverage. He was very patient with me and all my questions. We purchased this as an incentive for the buyers of our home. They were pleased that we made this purchase for them. It gives them peace of mind and makes us feel good that we have provided this service for them.

Dealing with Select Home Warranty has been a nightmare. I have had two issues and both times, first time, the repair company didn't even exist. They called, had to get my own on both occasions. Then when they talk to my repairman, they kept putting him on hold, sending him to other dept. I have yet got reimbursed for my problem. I emailed the invoice to them and a word back, have called, and I keep getting a run around. It's almost like the are a fake company. I can't explain enough what a nightmare this has been.

Josh took charge, gave me a claim number right away and got an email confirmation before our call ended! That was fast. I asked a lot of questions About the 2 plans I bought from them and he was very patient with me. He directed me to a sales number for costs to renew both plans that are expiring in October.

In this time of stress having our air conditioner not working seemed overwhelming. Select Home Warranty set us up with a repair shop the same day and tomorrow they should arrive with the knowledge to fix the problem.. We are new to Select Home Warranty but are looking forward to the services that they can provide. Thanks - Select Home Warranty!

Overall, the customer service was good. I appreciate that the sales rep was able to provide me with additional savings since I was willing to sign up for the annual plan. The only critique is I felt like the sales rep was slightly rushing me to get off the phone after he got my credit card number.

Process from plan explanation to great offer to completing the deal was concise, helpful, and appreciated. Jeff ** was professional and very helpful and I am looking forward to the peace of mind that this plan offers. Please compare the value that this plan offers to other programs out there - you will pleasantly surprised.

Easy. Purchased in less than the five minutes. However things could have been explained but I had researched a little before calling. There was a discount online and over the phone. I wished I would have purchased online because I forgot to add a feature I wanted. Now I have to call and have it added.

My first direct encounter with SHW was pleasant. The agent I spoke with was kind, helpful and provided all needed information. He was able to verify and provide details and information that I did not have. He also updated and corrected information that was incorrect in their system/database. I would recommend to friends and family.

Hello. I am a new customer. So far everyone has treated my very nice on the phone. I look forward to to keeping my warranty with you guys for a long time. Thanks for being straight and upfront with me. It's good to know that there's someone you can call in time of trouble and you will not have to be facing everything on your own. Thanks again. Alvin **. PS Have a great day.

Just signed up for another year. Great service and pricing. Lots of little perks and extra coverage that sets them apart in the industry. We have been with them for several years and just signed up for another year. Just one claim and this contract pays for itself multiple times over. Highly recommend Select Home Warranty!

The operator took the time to describe all of my options in enrolling with Select. The description given was very clear and without any undue pressure. The Platinum Plan is the best option for me both financially and satisfaction in knowing things will be taken care of in the future. The Platinum Plan is far more inexpensive than my previous coverage with a different company. The future looks rosy for me and my family. The sunshine that his plan will bring into my family's life will be most welcome.

My policy was supposed to have an effective date of April 18, 2020. They refused a claim on that day instead claiming my effective date was the 19th. After speaking to retention, he honored my claim with no hassle and an appointment was made that day. Customer service was not very helpful.

I had to call in to inquire about a claim submission. Lola was the rep and she was helpful. She explained the process of what was required to proceed with my submission. I know the process to continue, we will be using a local contractor to check the issue and decide what repairs need to be done.

I just signed up with Select Home Warranty. My customer service representative, Richard, was helpful, understanding and made sure the particulars of my policy were clear. He also explained discounts that I was eligible for in an easy to understand manner. While I haven't had to use the service (for obvious reasons) I truly believe that if the enrollment experience is anything like the claims experience that it will be a breeze.

I got a quote for Home warranty Platinum care from Select Home warranty via online Mar 15, 2020 and the select home warranty person George ** called me and explained me why select home warranty is able to provide coverage with local repair shops. George told me that there is a wait time of 1 month for the policy to start effective which is Apr 15, 2020 and all appliances will be covered from Day 1. If anything broken before the effective date, then he should be able to move the effective date. Talked about policy transfer if the house was sold later & I took the policy on Mar 15, 2020. No issues with any appliances till Apr 15, 2020.

I needed a blower in the AC unit. It was an emergency as my father has very bad COPD and in Florida the humidity is hard on COPD patients. The unit was fixed. I submitted the invoice and paid check and it was honored in full by the insurance coverage. Very happy for the convenient process.

Upon research I found Select Home Warranty to be highly recommended. I found the rep to be extremely helpful in helping me select an excellent plan at very competitive price. The ability to select local contractors of my choice was extremely important because my prior plan required them to select an contractor that may a may not be in the immediate area.

Water softener. Thank you, Home Warranty for your upbeat representatives and quick resolution of my claim. This is my first time using my warranty and I was hoping for a good experience. I got it! I used my own service provider and everything went smoothly. I now know for sure that this will be a good experience going forward!

I'm very satisfied with the customer service representative who helped me with all my questions. He explaining everything to me in plain English and the fact that I don't have to sign any paperwork is the best. I had reviewed other home programs and this is the best so far.

Stove Repair. I sent an email today for service and within the hour I had a response...my order was clarified and I was informed I would receive an email within 48 hrs from a local technician who will come and fix the problem... So far so good! As I have not yet had the entire process completed, I will do another review at that time!

Our contact with the Select Home Warranty Representative was knowledgeable, courteous, answered all of our questions pertaining to this Home Warranty. He gave us several options to consider with regard to savings over time. This was a relief for so many warranties like this are just not worth the ink spent on them. Their plans are reasonable in price and their reputation is is golden.

Jeff the sales representative was really helpful and knowledgeable. He sent me an email with my contract and all the information that we talked about. He informed me of the coupon and exactly how much I was going to pay every month. Thank you so much for your time. I was shopping around for a few different home warranty and I am satisfied with my choice.

I went online to see which home warranty services were the best and SHW came back as the best home warranty with the most coverage. I submitted basic information and within 5 minutes, I received a call. Fred was extremely helpful at giving me the best package for my needs.

Did a online request for a quote. Representative called within 15 minutes. Very kind and even offered a better deal to me than what was on line. Because of his professionalism and kindness I had to look no further. Processed my contract in a effortless and quick manner. I’m sure their service will be excellent.

I haven't yet experienced the actual service experience through the warranty so my review is primarily focused around the warranty purchase process. The agent providing the quote was knowledgeable and was able to answer my questions that eventually resulted in my purchase of the home warranty. Most of the answers were succinct and covered facts.

I reviewed several companies before choosing Select Home Warranty. I liked the fact Select Home Warranty offered a 5 year plan with a 6th year free. Coverage and prices were comparable to other companies. Their service fee was one of the lowest. Select Home Warranty received favorable third party reviews.

Basement drain backup, sewer issue with water backup in basement area. Require plumber to clear stoppage in both laundry room and cleanout area. Contacted Select Home for approval and to dispense a plumber. They could not locate one advised us to locate one on our own and they would potential reimburse for the approved amount. We are awaiting reimbursement from Select Home. Used Lakeshore Plumbing and they were outstanding! Very knowledgeable and corrected the problem and explained things very well!

Was very happy on how fast it was to sign up. I also was content for the pricing and no contract required. Can cancel anytime. Would recommend others and they do offer monthly contracts. They sent me my contract as soon as I made the first payment. We hope to keep using them in the future.

I have not used the service yet, but just signed on in case anything happens this year in the house. This company had the best price, customer service and the fee to come out to the house to assess the appliances had the lowest cost from their competitors. I hope I don’t have to use them, but if I do, I am prepared.

Select Home Warranty responded with contact info to schedule service to repair my dishwasher. Tech showed up on a timely basis. Repairs were done and the tech had repair completed and left his work area clean. Followed up a few days later to see how my dishwasher was doing. My plan will be expiring soon and I plan to renew my policy. Have had good experience with Select Home Warranty.

I've been really pleased with Select so far. The customer service has been great (Michele is wonderful!), and the price was good. I haven't made a claim yet, so I can't speak to that...but so far everything else has been wonderful. I appreciate that their customer service representatives are attentive and kind!

Select’s followup was impressive. I worked with Jonathan and he was VERY helpful and patient and pleasant. Only reason I choose 4 stars instead of 5 is that I haven’t used the service yet. The coverage they claim is outstanding, and the price is very affordable! I’ve only worked with the sales department, not the service department.

First time calling for service and very pleased with a quick response. We will review again when our issues are dealt with. Perhaps I should have waited till later do this review because I can't comment on coverage.. I have confidence it will be a good outcome. Select Home Warranty had the best reviews and lowest monthly outlay when we first considered looking into Appliance coverage.

Fast service and easy claim process. Kept in touch with me through email letting me know when I could hear something. Let me adjust my scheduling times for work to be completed. My first claim went wonderful.

I started looking for a Home Warranty and the gentleman I spoke at Select Home Warranty with was very knowledgeable in the various providers of Home Warranties in my area. He was honest and everything he told me was true. I verified all the rates from other companies and found this was the most economical route to take. They provided lower rates and great customer service.

Was shopping online for a quote for services that fit my needs... Received a phone call from Select but needed a bit more information and the customer service rep discussed all available options. He wasn’t pushy and answered my questions and then went a step further to try and save me some more money and provided the discounts I would qualify for. After leaving another warranty company for high rates and false advertisement, I felt confident that this was the company I should select, after all they are rated in the top 5. Not to mention they offer GREAT customer service so far!!

Filed claim on oven. Was to pay $60. Deductible which I paid. Technician had to order parts. After a week with no response I called Select and they say they only pay for part and I have to pay labor. False advertising. Don't waste your money!!!

Glad we chose Select Home Warranty. Our rep, Zachary **, was patient and answered all of our questions clearly and complete. We researched other companies and found the rates of Select Home Warranty to be lower and have better plans. We would gladly recommend Select Home Warranty to our friends, family and anyone looking for a good home warranty.

I’m very happy with the warranty and service from our agent. Very good coverage and reasonably priced! They have a MUCH lower service charge per claim too. I also like the availability of 24 hour service on the website. Overall, a good experience!! I would recommend the home warranty from Select Home Warranty.

My call to make a claim about my HVAC system went very well and was informative. I explained that the HVAC system needed to be replaced and why, however after being told to send receipts for the replaced HVAC system in order to receive reimbursement, I received an email back saying a contractor is being sought out to complete work for me that has already been done. I’ve responded saying I just need reimbursement with no response. Miscommunication must have happened somewhere.

The representative I spoke with today was very willing to make sure we stayed a customer. He was patient and very flexible. He made us feel we were worthy and that our business mattered. We wasn't sure if we would be able to afford the rate because it was $200 more then last year. The representative was able to get us the same rate as last year as well as break our payments down into 2 payments. With everything going on with COVID-19, it is refreshing to know that someone is looking out for their customers. We hope to continue to business with Select. Thank you!

I was very happy with the product and dealing with sales agent Jeff **. I would recommend this product to others and look forward to seeing the service we get once needed. I have been with American Home Shied for the past 11 years and was looking for another company offering same services.

Waiting to have my air conditioner unit checked. SHW responded in fair amount of time and reply back in the manner they suggested. Suggested I find a technician local and gave me the budget amount and anything more would have to have approval. Still awaiting a technician due to the pandemic but SHW is still in the midst of the problem and has contacted a technician.

My overall experience with the customer service like has been except. I use to have a different company for home warranty and let me tell you horrible. But Select Home Warranty picked up my phone call within minutes and the representative was able to help me file two claims and answer all my questions in a timely manner.

The process of filing a claim was easy. My AC unit was not properly cooling my home so I filed a claim. I received an email stating my problem was not covered by my policy but after speaking with a representative informing him of the problem, he helped filed the claim correctly and informed me a technician will be contacted.

Sean was great at helping set up my new account. He was able to answer all of my questions very thoroughly and then some. I'm glad I found somewhere to cover my salt water pool system. We are switching from Fidelity Home and looking forward to better experiences in the future.

Dishwasher repair. Excellent service. Simple steps to follow for repair work approval. This company allowed me to use my own technician for appliance repair which is great to have more confidence. I paid the invoice in full at first and later I received the confirmation of reimbursement for covered scope of work.

My oven went out due to a storm. I assume it must have been hit by lighting or maybe a power surge due to the lighting. Power went out but oven didn’t come back on. I called, made the claim and the rep was very nice and courteous. She explained everything very well and where I could understand.

Called in on a Sunday, received a customer service agent right away and within minutes we were set up for service within 48hr period. Great and on point customer service probing questions! Not sure 100% on the value of the home warranty because the service fee to have a technician come out to our home is not covered, so that was a surprising factor.

Found Select on the internet and within 30 minutes has all of my questions answered and application completed by one of their reps. I am very pleased with the coverage and the competitive premium and co-pay. Got my full contract the same day and all of this on a Sunday afternoon!

He was able to answer my concerns, was patient & friendly. He was able to provide me with the extra information I was needing in order to sign up and have my home warranty through Select Home Warranty, if customer service is always like this be sure that we will continue doing business with your company.

Agent was great at explaining the plan. The plan is the best for us. Compared to the other plans and companies we reviewed the choice was easy. Thank God nothing major in our home has failed but if it does we now have the confidence knowing that an excellent company will cover what needs to be repaired and in a timely fashion.

I was very satisfied with the plan price I was quoted and the terms of service. My salesman, Ray, was very polite and accommodating of my needs. I hope to remain a customer for a very long time. It makes me feel more secure to know that if one of my household systems stops working that I can get it serviced for a reasonable and affordable price. The peace of mind that gives me is priceless. I have been looking for a good home warranty company ever since I moved here a few short months ago.

Talked with Martin, very professional and informative. Covered all aspects from me not knowing anything about what I was getting. He was very clear and helped me through even some extra benefits to get money off, thank you. Have already referred to a friend and getting them set up it was a breeze!

The customer service was very quick and efficient. Also very pleasant and helpful in assisting me to file a claim for my washer. I received the email with my claim status within minutes of ending the call. There was no long wait to speak to a customer service representative. I am now awaiting for informing on the contractor who will be servicing my washing machine and to set up an appointment for diagnostic and repair. This is my first claim with this company and so I cannot comment on the efficiency and timing of service at this time.

Disposal Claim. I was satisfied with the speeds and efficacy of the staff at Select Home Warranty and quick settlement of the requested claim for the garbage disposal unit. Fifty words can not describe the level of satisfaction I received and the pure joy of getting the $75.00 dollars credit for the replacement of the Badger Brand 9000 Garbage disposal from Home Depost in Washington, UT on a Sunday morning.

While having coffee on a Sunday morning Bruce Allen provided great, friendly service. He answered all of my questions and accepted my responses with respect. So far I have enjoyed my experience with Select Home Warranty. I look forward to seeing if the service calls are handled quickly with quality contractors.

Called to report a problem with our commode, the lady at customer service, was very professional and helpful. I had NO problems, she stated she will get someone as soon as possible to help with our problem. Polite and professional. The service department was easy to reach and I had no long waiting period.

My AC went out after moving into moving in the new home So I went online and filed a claim. It was a simple process and took 5 minutes. After submitting I was give a call the next day and notified that the claim was initiated. I am glad I went with your service! Saved over $1,000.

Filing a claim is easy and I have had no real issues in getting covered claims repaired. I have had three claims covered since I purchased the policy. The warranty is definitely worth the price. I would recommend Select Home Warranty to any homeowner who is considering warranty coverage.

I just called and spoke with Hazel to file my first claim. She confirmed my info, asked a few qualifying questions about what was going on and let me know to check my email for a technician to schedule my appointment. It seemed like a very quick and painless process, we’ll see how the rest of the claim goes. But so far, so good! Thank you!

Absolutely the worst experience!!! I have just completed my first year of coverage and will not be renewing. I had 4 claims and only 3 were covered, even though according to my contract, all 4 should have been. I bought a house and paid $499 for the top level of coverage. It included just about everything in the house. The chain on my garage door Opener broke, they covered it, but not without a fight. They attempted to tell me it wouldn’t be covered until I got a supervisor on the phone who corrected the matter after speaking to the tech who was on the job. I had roof leak coverage, I had a roof leak over my main bedroom, they refused to cover it saying the leak was outside the “occupied” living area. I don’t know how my master bedroom is outside the occupied living area, I tried 4 times to get this covered until I gave up, which is what they want you to do.

This was the first time I had to use Select Home Warranty. When I called the man on the other end was very helpful, he knew what I was talking about. He filed my claim giving me the claim #, and what to expect & what to do to complete my claim. We are very happy to have Select Home Warranty. It gives us the peace of mind we need.

Recently we purchased a home warranty through Select Home Warranty. We were able to include our irrigation system for a fee. Shortly thereafter our irrigation system required repair. SHW was quick to respond and approve the repairs. I have had coverage through other home warranty companies, none with the response and coverage like SHW.

We have been a subscriber o DC this service for 3 yrs and not used it so we can’t really give a review of their service! The price for three year is reasonable considering the cost of equipment replacement! Their renewal price is negotiable and that is a plus as they increase it by 43% if you don’t call them and negotiate a lower cost. They are very willing to lower your cost and their offers may be good but they give us Seniors no time to do the math to see the advantages! We renewed because we need the coverage!

Customer service was so helpful and made sure all my questions were answered and helped me set up my claim all in a few moments. The whole process was very pleasant and I would recommend them to anyone looking! Happy customer. I can't say enough good things about them. Really, really, really good things.

I spoke with Jonathan who was knowledgeable, courteous, and he signed me up with no problem. I enjoyed my experience over the phone, I already have a copy of my contract. It was easy to get the quote online but they had a better deal if you call in and sign up.

I was searching for a new warranty for my home appliances. I found Select Home Warranty had the highest rating. Representative Daniel C. was very knowledgeable and professional. This was the 3rd company I called. The coverage is much better than what I had with another company this past year. Everything was explained to me, and the price is great with discounts. Thank you.

Was pleased with service. Polite, knowledgeable, and well versed with the warranty I was interested in. I was supplied with all pertinent information. I decided this was a better value than other similar products. I hope not to have to use it any time soon. I am confident that their service will be satisfactory based on my experience.

Replace toilet tank.The only reason they did not earn 5 stars is that I had to follow up with Select Home Warranry in order to find out what was going to happen next. The 4 stars were earned by sending out a plumber after 48 hours, and getting the job done correctly the first time! I was very pleased with their service. Dinah

Called because there is no place to register an account online. Never received my welcome package. So I called and had to ask how you submit online. After I got my email I was on hold for a long time so I hungup. To be honest I haven't had to us the service to fix anything yet, we'll see how go they are once that happens.

Last call with warranty team took only a minute to and they were quick to add us into the application. Really like the professionalism and speed to act. Will recommend the same to other friends. Looking forward for the rest of the service. Has provided a great discount for the first year service. Sales team were excellent.

My husband and I are very happy that we chose Select Home Warranty! Their customer service is on point and always very pleasant!! We would definitely recommend them with no hesitation! I have called them on prior issues and they were taken care of very promptly! We were quite surprised!

I was told my plan did not include what I needed but it was able to be added on. So I called and it was added to the plan which was a breeze. The lines of communication are easily open and transparency is in place. This was an easy fix when filing a claim. I will recommend Select Home Warranty to all home owners.

Enrolling in a 3 1/2 year contract. The representative was very helping and worked with helping find a plan that was right for us. He made sure we were happy and it fit with us financially. The representative explained the policy and also notified us of extra discounts that were available. This is how we were able to add both our properties with this company.

Signing up was quick and easy and the rep that called was helpful. They called within 24 hours and had other deals to help with coverage and pricing. If you're interested in appliance warranty I would check them out. Only issue they don’t cover NY but they do cover many other states. They do try to upsell a little but it is good to know what is available. It is cheaper to buy the plan for a year or more but it is still a reasonable price for month to month.

I called Select Home Warranty regarding possible enrollment. The representative was very courteous and informative, not pushy. I decided with this call to sign up. I had called another company prior to this call and the representative was rude, impatient and pushy, I knew this was not the company for me.

I spoke with Richard my sales representative for the warranty was very helpful. He listened to my concerns and needs. He provided options and benefits of the various warranty options. Richard helped me make the best decision for me with no pressure sales. I appreciated his assistance and attentiveness he provided. Excellent Customer Service. Thank you Richard!!

Select Home Warranty rep. Daniel called and walked me over the various plan, services available. It was quick. He also helped explain the coverage, deductible. He helped to save money as well by selecting multi-yr plan.. Hope the services will turn out good too! I would recommend to others. m m m

Alan did an excellent job helping me to find a plan to fit our needs. Very professional, quick, affordable and easy! We have not yet needed to use services, but it provides great comfort knowing that we are covered if anything goes wrong in our home. Thank you for your help!

Great follow-up and answered all questions. I just signed up so I don't know how the customer service or if I would recommend but I will be happy to give an update once I know. The Price is Right and I'm looking forward to working with them.

My customer service representative A. ** was very nice and courteous. He even called me back to ensure my information was correct during an internet glitch. He also ensured I receive the best deal possible and saved me money. Before ending the restated his direct contact number and company number and made me feel as though I could call him directly if I had any additional questions or concerns.

The Warranty is extremely bad, the Claims are never honored at the time any repair issue pops up. The Claim department manipulates the way they do not want to honor the claim. I will never buy this Policy again based on the past 2 years experience. This is just a fraud Insurance Business.

Very happy with the gentleman that help me with the program. A great deal. He got me a wonderful deal for little money. Also was able to receive the senior discount and discount for the package that I purchase. Looking forward to years of wonderful service for this company and the contractors that work with them.

My initial call was handled quickly and professionally. I have used SHW multiple times in the past for other house sales and it has always gone well. Jonathan took care of everything for me. Initially there was some problem in getting the contract through email but he re-sent and all went well. I have also had to use the warranty in the past and everything was quick and efficient. I think the warranty is a good value for the price.

Customer service was very helpful answering all my questions, about my warranty. It was fast and easy - I didn't have my contract after purchase it must have gone to spam but she sent it right over and I had it in about a minute! I have not had to make any claims yet but if I do I hope the process is just as smooth!

Spoke with Fred **. He informed me of plans and options. We came to an agreement, I gave my card information. Hope I never have to file a claim, but if I do I hope that will be as quick, easy and smoothly as the "giving my money" part went.

I called "Select" customer service for clarifications before purchasing a home warranty. The representative's clarifications were clear and to the point, and he outlined all the options available. He explained the 5 year plan option, as well as getting a good deal if I purchased a home warranty for another property.

Jonathan was very thorough and helpful in answering my questions and providing complete information regarding the home warranty contract. A very attractive multi-year offer was available which we took advantage of for 3 years. Very attractive features included the low service fee and also the transferable feature of the contract.

It was very easy to enroll. As I was looking online at the website, a representative contacted me to see if I had any questions or concerns about the policy which I was viewing. He was very patient when answering all questions. The enrollment process was very quick and the policy was sent out to me right away.

Here’s what happened to me-AirConditioner malfunctioned; called; sent out their own contractor; he re-wired, drained Freon, left; A/C then smelled like it was on fire; second visit ruined what was left of the A/C. Replaced with a new $3000 unit. Total compensation for all of this was a check for $200‼️ The customer service promised emails that were never received. Claims department was 2-3 months late in sending the check. I cancelled the policy and they deducted the $200 from the prorated 3-year policy premium. Do not purchase this product—very bad.

I'm disappointment with the serviceman because it took him about 5 days to turn in paperwork and then I had to call. He never returned my callback. Customer Service was very helpful with trying to reach the serviceman to ask about my washer. I received emails about making sure an appointment had been made with tech for the washer.

Male rep for Select. Friendly, trying to help, cooperative when asked to slow down, replies sometimes slurred, interactions could have been better timed, possibly overeager to get out all his points. Successfully conveyed his main message, that is that a local appliance technician would be located and that person in turn would contact me either this evening or tomorrow.

The customer service rep was able to help me out with straight to the point answers. She was friendly, patient, and willing to any questions I have. Even though I was hesitant about choosing Select Home Warranty as a first time home owner, her service and answers help me rest assured that we have selected the right company for Home Warranty needs.

I called to get specifics about the plan. The person I talked to gave me three choices and explained all of them. I asked several questions and he was able to answer all of them. He was polite and not pushy. He also offered me three choices to pay. I am satisfied with what I purchased.

I want to thank you for the contract. I have been searching for a warranty. That was in my price range and one that would cover what I needed since I live in townhouse. This will help me a lot With everything going on today. The gentleman I spoke to was very nice and very helpful. Thank you again.

Your warranty program is a God send. The cost is very reasonable, with the low service call fee. I was referred by my wife's cousin. She says their plan paid for itself with their first claim. I don't have anything else to say really. Just keep doing what you have always been doing.

I had a very good call with Chase to help me get a good deal and coverage for my home. Thank you for good customer service and for making me feel welcomed. As a customer service professional and sales agent, I understand the importance of good service and Chase was helpful, informative and explained what I would be getting with my coverage.

I renewed with Select Home Warranty because the price was very affordable, especially when compared to other businesses, & even more so with their multi-year contract options which I was told are flexible (can cancel at any time and receive a pro-rated refund). I have yet to use them for a home issue but hope that it will be as simple for a repair issue as it has been to find and sign up with their business.

I had a pleasant conversation with Richard. He was very patient and helpful with me. I was happy to get a discount on the service fee call. He was able to get my service started, informed me of the 30 day waiting period and emailed me all the details and contract. Glad I found Select Home Warranty and hope we have a good relationship here forward.

I was very pleased with the customer service when I called to renew my policy. I was given the opportunity to save money on a full year for Renewal or for the full three years. I was very pleased to renew for 3 years with Select Home Warranty. This is a great company. Freight rates. Look forward to doing business with them in the future.

My initial call was not effective. I spoke with Tom. Very abrupt, rushed and uninformative. My second call to Greg was very productive. We discussed comprehensively the various plans. Greg was friendly, patient, knowledgeable, professional and flexible. We were able to agree on a Home warranty plan that best suited my needs. More salespeople like Greg, please.

The agent was very responsive and disclosed all pertinent information. Ray ** was very knowledgeable and made the purchase smooth and efficient. I enjoyed speaking with him about my home and the extra perks on the warranty. Seems to be a great value. I will hopefully get years of service from this company. Thanks.

The company worked quickly to help me navigate my options and provided top notch assistance in the process. I am happy with the options that were provided to me and the willingness for the company to do what I needed. I would definitely recommend this company to others. I do not believe that other companies will be able to outperform Select Home Warranty.

The representative was very helpful and personable. He was able to answer every question I had, and take of all my requests. I was switching from one warranty company to Select due to constant price increases and poor performance. The transition was smooth, costs way less, and better coverage! Will definitely be referring friends and family.

The LG refrigerator and freezer stopped cooling. The phone call with the Select Home Warranty rep was reasonably good, but the appliance repair company they selected was not provided with any information by Select (type of fridge, contact phone, etc.), all of which I gave to the guy on the phone. I had to follow up by calling the appliance repair company and give them the info, which should have been included by Select.

My hot water heater stopped heating. Making the claim was easy and the service was fast. It depends on the contractor at times. I have been happy so far. I would recommend Select Home Warranty to a friend.

This company has always covered my expenses for what they warrant on my rental houses. Thank you. The rep gave me option and understood if I did not accept all of them. They always answer the phone with a real person. I will continue using them and I would refer a friend.

I was very happy with my experience when selecting Select Home warranty. I just moved back to PA and wanted to purchase a new Select Home warranty program for my new home. Tom was great working with me to help reduce my cost in PA to what I paid when I purchased a Select Warranty for the home I sold in NC. Great experience.

The supervisor is going to gather a technician for me to resolve my plumbing issues. He will make sure the technician is approved prior to the technician coming over to my house. I have had issues with technicians accepting the job and then turning it down so the supervisor guaranteed me that he would find someone.

When I went online to check on their site. I was shortly called by one of their reps. He was very pleasant. He gave me his direct line and answered all of my questions. He offered me additional discounts not listed. He was a little pushy but was really only trying to help me make the best decision. He laid out all of my options, which I greatly appreciated. I hope I never have to use this service but I know I have them if I need them and that is peace of mind to me. I can even take my service with me if I move.

I just signed up with Select. I was impressed with the ratings online and the prices. The customer service rep was helpful. The more you waver the more they offer, I found which was disappointing, but he did ask questions that opened up discounts otherwise unavailable to me. They are three times less than my last warranty and half the service call price. Looking forward to a good experience.

Called regarding to toilet in master bath and toilet in guest having a leak. Do not know where leaks are, however talked to Cheska and she was very helpful and courteous. She explained procedure in detail. I am happy wth SHW and wit response I have received so far. Keep up good works.

Repair my refrigerator. Satisfied with customer rep on placing claim. She was very knowledgeable and curious. Not satisfied with the time identifying a service technician for repair. Going on three days with no response from Select Home Warranty.