Select Home Warranty Reviews

My sister is a customer and recommended that I call Select Home Warranty. I called to check on a home warranty program.. Jonathan was very helpful and very thorough. He provided a great value for my money and was much more economical than another program that I previously checked into. I will certainly recommend Select Home Warranty to anyone.

NEVER EVER USE THIS COMPANY!!!! They assigned a contractor that could not have a contract with them. Never assigned another one even though I called them many, many times over weeks and weeks. Their excuse was they could not find one in my area. That's a lie I found plenty!! Now I have an oven that the side walls expand out causing the rack to collapse. Most likely due to the age of the oven. Looks like they don't cover that but not sure yet. If it needs replacement it's limited to the depreciated value. What could that be for an 11 year old oven. Guess that's why when they sell you the policy they say the age doesn't matter.

Working with Steven was a total pleasure. From the moment he answered my call he was quick to give me a quote. Additionally, he was able to offer me a special that will save me a lot of money in future years. I was also impressed at the regular special that brought my yearly cost down almost a couple hundred. Steven was extremely pleasant, upbeat, professional, and as I said in the beginning, a total pleasure to work with.

Jeff was very helpful and informative. He answered all my questions and provided additional information I would not have thought to ask. Price was great and I was happy with the purchase. In comparing prices and quotes I was happy to see the rating for the company was high. I would highly recommend this company.

Very fast and easy transaction. Customer service was excellent. This is my third year with this company. I am very pleased with the quality of customer service that is provided to me. The customer service is highly commended. I would recommend this company to anyone who needs a really good home warranty.

I have been thinking about a home warranty since August 2020 when I bought this home. I checked online for deals, and had many home warranty companies contact me. Chase ** emailed me with the best deal, and made sure that I understood what I was paying for. Chase ** seems like a good friendly person, so I signed up for a year. Thank you.

I was very happy with Jonathen **, he walked me through every step, and we decided the 6 year plan was best. Thank you for helping my family feel safe for the next 6 years. It was too good to a plan to pass up on. I hope we can keep doing good business. Thank you and take care.

I was looking for a home warranty for my condo due to some older appliances. I filled out an application and someone called within minutes. They answered my questions and I signed up for their service. This was a very easy experience and I would recommend to anyone out there looking for a warranty.

The representative was very courteous and professional, hoping all goes well. First time using Select Home Warranty, remains to be seen as to how the claim is handled with regards to expedient and service. Will follow up in the future with a added report, to let you know how things went.

I called SHW’s customer service line today to obtain documentation regarding my policy and it’s coverages, and the customer service representative who I spoke with was a great help! They verified my policy information with me, and we’re able to get a copy of my coverages to me within an hour by email. We weren’t sure if we would renew our seller-purchased warranty plan or not. But I am very pleased with my experience today, and will be considering renewing our policy with SHW.

I received a phone call within about TWO minutes of submitting my request for a quote from Select Home Warranty! The rep answered all of my questions, and sent me a sample of their Terms & Conditions immediately. After taking some time to review, I decided to wait another day or so before making a decision, but the rep followed up with a call to me later in the day, and answered my additional questions. The deal they offered seemed better than any of the other firms I looked at, so they earned my business. If their customer service is anything compared to the efficiency of their sales reps, then this will have been a good decision. I was swayed by the fact this firm earned "Best in Service" in 2017 & 2018 by Home Warranty Reviews.

I received a message upon inquiring with Select Home Warranty and returned a phone call to Ian Aniston, with their customer care team. He was very cordial and very clearly explained the policy options, differences in coverage and advantages of each. He answered all of my questions and conducted himself very professionally. I was happy to see that I could choose my own service company in the event of a claim needing to be made.

The customer service that Jeff **, our rep provided was over the top. He explained in full ALL available options to us. Our choice which we could not pass up was Platinum Care. Above all the best option for us which included the 6 year package, one year free and a locked in price thereafter. We received 5 years with one-year free, a senior discount and a lock in for life yearly rate. Who could ask for anything more... Then came the FREE roof leak coverage for life too! I had been wanting to give a home warranty plan to my daughter for Christmas, a new homeowner, and after calling Jeff back I was able to set up a 2nd home warranty for her as well. We are so glad that Jeff took the time to recommend the 3-year and 5-year optional plans to us. They just made sense. Thanks Jeff for providing us with all the options instead of thinking we could only afford one years worth. Now Select Home Warranty has two new customers for life.

I was shopping for a home warranty and comparing different providers. I have found Select Home Warranty but was not sure about the coverage limits. Luckily Moe helped me understand the difference between 1-year and 5-year contracts. I hope I won’t need to use my home warranty but in case I do I feel more confident now.

We had a very good experience with Peter by telephone today, and he described in detail what we were getting in this warranty. He was very helpful with the price quotes for the different options available to us. He answered all our questions so we were able to make the decision to sign up for this coverage. We are quite pleased with his service to us. Marjorie & Richard

I have had a great experience with Select Home Warranty. I would recommend it to everyone that would like to have a home warranty. They are thoughtful, kind and professional. I had no problems getting ahold of customer service when I had a problem or claim. I recommend them for your home warranty company.

The agent truly made me an offer I could not refuse. I enjoyed talking to him and I feel I got a great deal. I feel like the agent really listened to me and was able to meet my needs. I’m very pleased with my transaction. I feel very confident that if I have a break down that my issue will be fully covered.

I had been purchasing/renewing home warranty plans in a yearly basis for 9 years now but I never came across or heard about 3, 5, or 10 years lock in rates plan regardless of always shopping around for best deals for the home warranty plan when it's time for renewals. This would be my first time signing up into a 3 year plan although the 5 year plan is looking good but it's heavy for one time payment only. I'm glad that I signed up for this program and I'm glad I called Select Home Warranty to speak to the representative that told me all about the savings. Thank you.

I received the email and attachment. I was quick on the draw and did not carefully review what was mailed to me. I talked to your sales staff who informed me of my error. I have since began to review your contract and if I am successful I will have a short, one page, synapses.

I was looking for a total home warranty. I researched on the internet and found Select Home Warranty. My salesman was thorough and polite. After reviewing the different plans and price points I was very comfortable choosing. The process was quick and I was able to feel comfortable with the decision I made. Thank you.

Customer service agent was Informative and answered all questions that I had pertaining to policy coverage. It was quick and easy to actually buy the warranty. They did not try to pressure me into buying the policy like some of the other companies that I contacted. I was pleased with the customer service. If they take care of actual claims as well as they did to purchase the policy, I will be happy.

Got call from Select but didn't answer as wanted to see reviews first. Very impressed w/ what I read so joined and then called and changed plan to yearly and got better deal. Spoke w/ Isaac and he was great but a little too aggressive. Waiting for chance to see if I made the right choice.

I’ve never had a home warranty before, so spoke to friends, read reviews and checked prices. Greg ** explained everything to me and I will write more after my first call. He pointed out that I could save more by getting the 5 or 3 year contract, but I’m on Chemo, and right now can’t handle that and he respected my decision. After I’ve used their service I. Will definitely write more, but at the time I have not had any experience I can write.

I am a new home owner of an old house and I accidentally forgot to indicate this, naively, on my online form. I was very grateful that the representative caught what I said (first time new home owner) and updated the plan to get me a better deal. From my own research, this company was the best value for the money, and the fact that they gave me the best deal available was reassuring. I have not made any claims yet (<30 days so far), so I cannot speak to that portion yet. So: good experience so far - hope it continues. Honest review provided to receive an extra month free.

Hold time and response time with the technician doing the repair were very good, diagnosed repair was approved very quickly and the technician said it was the most positive experience they had had with a warranty company. I am very pleased that you have the reimbursement option since it gives me the choice of repair companies to be able to get the fastest service possible.

Salesperson gave me all the details of a contract. He was respectful and acted in a professional manner. I was thinking about the 3 or 5 year plan, but decided not to participate due to cash flow. We are on a fixed income and need to shop wisely. Your salesperson was respectful of my situation. Perhaps next year we might consider a 3 or 5 year plan.

The call was quick and to the point. It was an easy process. The Representative was very nice and helpful (knowledgeable). Plus the policy (Premium) I purchased was cost effective, especially during these trying times and economical (COVID) hardships. Thank you all for being so flexible, supportive, and welcoming me back!

I was shopping for a better home warranty policy for my primary residence and my rental. The service call I received from Select Home Warranty was courteous, professional, and was offered a few options on cost and coverage. I selected their service and am very happy with this decision. I would recommend this home warranty to anyone.

I can't recommend Select Home Warranty highly enough. After 10 frustrating years with AHS, I searched for another home warranty company and Select had the highest rating I found among all different companies. Daniel ** was a pleasure to deal with; no high pressure, extremely knowledge & offered me several different plans to chose from. The fact that Service Home Warranty will allow you to use your own licensed & bonded repairman is a terrific plus. And, their monthly fees are quite a bit lower than AHS.

I was have issues with my furnace, and called my local repairman. I had forgotten about my warranty. However, when I called they said no problem. They asked me to call them when my repairman did his assessment. He told them what the problem was, gave them the information on my furnace, they requested pictures, maintenance records and invoice for the service call, via email, which I sent. I did have to give them a follow up call. Turns out it was just the thermostat. One day later I received an email, saying they would reimburse me for my Thermostat and a portion of my service call. All in all, I came out a winner.

Sam was most helpful in answering my questions with non-pressure information. He offered several attractive offers for which I was qualified. He explained the terms of the coverage clearly. The entire experience was conducted professionally and in a timely manner. Sam was respective of my questions and did not try and talk me into anything beyond what I desired. It was a pleasure doing business with him.

I chose Select Home Warranty based upon the coverage and prices they offered. The first time I made a claim I was in for a big surprise. My garbage disposal was leaking and I was told they would send me a check to reimburse me for a new garbage disposal. They do not send a repair person to install the garbage disposal - apparently that is not covered in the contract. When I called to complain they told me that section 8.3 of the contract states that installation is not included. Also - they only reimburse you for the depreciated amount of the product they are covering. So if your oven breaks and you need a new oven - you will only get a partial amount for the oven and you will have to install it yourself. Their claim that items are replaced or repaired with a copay are not correct. Be very wary of using this company.

The CS rep was very knowledgeable, he answered all the questions I had about replacing units, he told me that they pay $2000.00, he explained how long I would have to wait to get service unless it is an emergency, he applied discounts and he offered me more discounts if I wanted to signup for the next 5 years to lock in a good price, I was very pleased with what he explained to me.

Representative on the phone was very professional and helpful. I called to make a claim and re rep was very helpful. She guided me through the whole process and told me to expect an email with the contractor/technician details. They couldn’t find a technician in my area, I had to get my own technician but my claim was fully covered and approved.

Call twice and talked with 3 different folks. Calls were answered promptly and all 3 folks had great customer service skills, answered my questions and represented the company well. In a world where we are often kept on hold or need to enter a dozen prompts, both of these calls were very pleasant.

The salesman was helpful, relational, knowledgable, and informed. I was able to save good money by paying up front... an option I did not know existed. I own four homes and have SHW policies on all of them. Affordable and practical... highly recommended. Make sure you ask for Richard... He'll take good care of you.

Select Home Warranty was able to not only keep me at the same rate I paid last year for the same excellent service I enjoyed, but also able to offer me a lower rate for a six-year fully transferrable agreement. I couldn't be more pleased. One of their supervisors even gave me his direct line to call whenever I have a claim--a nice personal touch.

Easy to purchase the home warranty. Agent was knowledgeable of the coverages available and could answer all the questions I asked. I have not used my warranty yet so I cannot comment on that at this time. However, it was an easy process to purchase the warranty. There were many different types of coverages offered. I choose the plan that covered all systems and all appliances. The service fee was the lowest with all the companies I received quotes from. After the purchase, they sent me the entire policy and exclusions as well.

Was very pleased with the salesperson. No pressure, but very clear description of all my options. Answered all my questions. Very affordable, easy to understand policy of how everything would be handled and felt very comfortable in purchasing this plan. I would recommend Select Home Warranty to anyone who is considering a home warranty.

Jake provided excellent customer service by assisting me in selecting the optimal plan for my personal situation. The process was straightforward without any sales pressure. The claims support personnel, Rem and Soc, were expeditious in locating my account contract, and diligent in explaining the claims process and options to my satisfaction. I bless my lucky stars and the Navy officer who referred me to Select Home Warranty!

1st Contractor never showed up... He was a 1 man show trying to do too much and did not show up or call after I reached out to him. 2nd Contractor came same day, showed genuine concern. Drain Doctor I would recommend. He did all he could to assist and gave recommendations and offered suggestions to prevent future problems.

Good customer service and fair pricing. All my questions were answered properly. The customer rep was pretty knowledgeable and provided all the information. I was able to purchase the 3 yr plan and I got a pretty fair pricing. I would recommend the home warranty to my friends as well.

Select Warranty is a great company. They cover roof leaks, etc. under their platinum package. Exactly what I was looking for!! The agent who set it all up was named Isaac. He was very knowledgeable, very personable, and seemed very honest. I asked hard questions. He answered, no problem. A+ customer service!! I got a great deal that is all paid for until March 1, 2027. I’m absolutely satisfied!

I enjoyed setting my warranty up and the protection it will bring me. I would recommend this company to anyone looking for such a service. They have a great support staff and Ed, my policy advisor was very knowledgeable and helpful. There were more options he gave me and I stayed with my original one and he didn't pressure me at all to go with the more expensive one. Very good business. Thanks guys!! Looking forward to not needing your services, but if I do, good to know you are there.

This company is the worst!! We had our first claim, a broken fridge. It was on a Thursday and according to the claim department we will get an email with contact information for technicians that will take a look at our fridge. After the call I received an email that it will take up to 48 hours to get the technician information. On Friday we still haven't received anything. When I called again they just said that we have to wait, can't help us and sounded pretty annoyed. On Saturday still no email, called again. Again, we have to wait, there is nothing they can do...blah blah blah. Mind you, we are without a fridge now since Thursday early afternoon.

I'm not really sure if home warranty companies EVER get good reviews, and there's no exception here. I'm sure Select tries to do their job well, but they're just too big of a machine to do it efficiently. I had a warranty for 3 months, and used it 3 times. The first time was for the toilet and while they connected me with a contractor within 24 hours, the contractor completely flaked and never showed up. The second time for the dishwasher, in addition to the $60 visit fee, they charged an $85 installation/labor fee. The installation/labor fee is mentioned nowhere in the contract.

Select Home Warranty is the worst company ever. They have fraudulent practices. They convince you to sign up for VIP and Premium packages and they fail to deliver the services they promised. They denied my claim AFTER I paid it and AFTER they approved.

I got this home warranty for one year and was happy when they said they will give 2 extra months. After couple of months, got a problem with my washer, filed a claim, to my surprise they said they would only give me $100 towards the fix/replacement. Was not happy with the response and asked, "What is my refund if I cancel the warranty," customer rep said he will get back with the refund then I can decide. Later after a week or so I learnt that they cancelled my warranty without me giving approval. Called them and get very rude response, they won't reinstate my policy as it is already cancelled. Told them I did not approve cancellation. They sent a check for 1/5 of what I paid as refund, this is within 4 months of signing up the warranty with them.

Their cheap price is very tempting but they don't fix repairs that is covered by their plan. My coverage plan is Platinum Care with Pool and Roof leak added. I submitted a claim for my broken washer on 08/11/2020. They sent a technician on 10/20/2020, after almost two months. I have kids so these two months were very challenging for me and my family. The technician looked at the washer and said the motor is bad and either the motor or the washer has to be replaced. Cost to replace the motor is ~$750.

Buyer beware, not an honest company. They are thieves. There is no point to use this company, they put you through torture with documentation requests but do not reimburse claims. I was not able to cancel policy. What a nightmare.

Purchased the platinum plan and have my first claim, washer not working. I’ve been notified that they are too busy to provide/schedule a repair. What, really? They told me to find someone myself, get them to house, call Select for approval, etc before having service done. Once approved I have to pay them then file for reimbursement. One of the reasons I purchased their plan is so that I wouldn’t have to do what they are forcing me to do. If they don’t have service for my area they shouldn’t be selling policies here, period.

Second, it is impossible to find someone that is willing to work with them ( which should be a red flag). Third Do Not let them talk you into calling your "own" technician because you will find out the hard way that they do not reimburse for "out of network" technicians, which by the way it says absolutely nothing about out of network technicians (per Gabriel a claims supervisor) in the contract. I called a tech. At their recommendation and was stuck with a service call.

We had a leak in our roof that need immediate care. Select Home said they would find a plumber in 2-3 days. Of course, they would not pay for the damage caused by an ongoing leak or the cost of having no water in the home for days. When we hired someone ourselves to deal with it immediately, we called to get approval and they had no one available to approve it and never returned our calls. When we submitted the bill they denied it and refused to discuss it. Total scam!

George ** was extremely helpful by answering all of my questions to the fullest. I appreciated that he was respectful and responded to a number of my questions as saying, "That's a very good question." He also gave me his phone number to call if I needed anything or had more questions.

I am writing a review for Select Home Warranty concerning my one and only claim that was filed. I purchased the home warranty in March and have not filed a claim from the company until this week, December 2020. When I purchased the plan they were big on if you have your own service company, use your own service company. I chose this option because the company they picked for a washing machine repair would be 7 days before they could get to just diagnosis the problem. I needed someone sooner, so I decided to get my own company. I was told by Ron ** "that have your repairman come to your house, call me with the diagnosis and we will approve on the spot and that is that".

I would like to thank Select Home Warranty for for helping me out getting a good home warranty service with wide warranty coverage at an affordable cost. Actually, the specials they were running were also so attractive! I also appreciate the good customer service and support I got from Jamie especially on regards to going over multiple options available to go for.

I was very pleased with David ** professionalism and customer service. He really seemed to have gone above and beyond to help me get the package and contract that suited not only my needs but also my budget. He was patient with me, clearly explained and answered all of my questions and reached out to his supervisor to tailor a contract that worked perfectly with my needs.

Filled out an online brochure and Ray called me after I submitted. Ray was able to tell me about the coverages and make sure I would be getting the right coverage for my specific home. Ray offered me better and more options than my current home warranty company. This is why I chose to switch to Select.

My Warranty Rep (Ed **) was the best. No hassle, accurate, detailed, and delivered as discussed. Sign up was flawless, and I'm looking forward to working with Select. Used other companies in the past, but none offered everything that Select Does for less than the others. I will definitely recommend my family and friends switch to Select. Thank You Ed.

Had shopped for a warranty for a house I was closing on in 2 weeks. As a former Realtor I had narrowed my choice to 2. After comparing the coverage and price, it was a no brainer. Select Home Warranty was head and shoulders above, then I saw the reviews. I called back and changed the coverage from 1 year to 6 years, locked in price and coverage. Imagine peace of mind for the NEXT 6 YEARS!!!!

Jake was nice, upbeat, and answered all my questions during the setup. The price seemed great for all the services that are covered. I got the platinum package and I would recommend to any new homeowner for peace of mind to know that it will be a flat rate of $75 to repair or replace, rather than getting hit with unexpected repair expenses.

Sales rep was courteous and had several options available. I switched from another warranty company due to poor customer service. I had been with my previous warranty company for four years, but after my recent experience with a claim, I found Select may be able to offer me a better experience. After researching and reading reviews, I chose to go with this company to meet my needs.

Hi, I want to Thank Sam for his assistance in helping me to understand, what your Company does. I found his explaining everything I get for my joining your Home Warranty and what it will do for me. I understand I get worry free repairs on so many home appliances, and plumbing and so many other repairs. I think it is great for me, Thank you.

Ben ** was great with his sale pitch and very determined not to let me go and give me a very fair rate. He's respectful and mindful of all the services that the company offered, he also locked me in for a rate that can not be change for as long as I keep my contract, thanks again Ben.

Greg’s professionalism and overall knowledge of this service was excellent. He sold me on all of the features and the money back guarantee if I’m not fully satisfied with any part of the contract. I really like the VIP option which gives 24 hour claims service and for 6 years! I couldn’t refuse this amazing offer. I hope the service is just as great as Greg promises. Thanks!

I am impressed with their level of customer service. Their customer service representative did a great job trying to save me money. I like their platinum level package. My neighbor had nothing but good things to say about their service. They appear to offer tremendous value for the price. I like that I’m able to transfer the service if I move or sell my home.

Agent David was helpful and patient. Indeed, after the first call, I checked out all of the company suggestions provided on the comparison form I found on the Internet. All of things David mentioned on my first call were honored on the 2nd call to sign-up. The company offers some unique benefits (such as service company selection) and a long-term contract. David also pointed out additional benefits offered to seniors and veterans. This was much appreciated.

We changed our home warranty company because they would always say, “Sorry that isn’t covered under your policy?” I spoke with a sales agent who answered all of my concerns and gave me several options, all of which was better than our previous company’s contract! So we signed up and now several months later, I sort of panicked as I could not find our contract? I saw when we paid and the amount, so I called and the rep was very kind and found us almost immediately, and emailed me the contract and 5 minutes later, I am now pleased with our choice!

I called in to inquire about getting only AC & HVAC warranty for my house and because Isaac was so good at his job explaining the policies and the bonuses and how I would be saving money year after year I ended up purchasing a 5 year + 1 free year platinum plan. 6 years of coverage for all my house items!! Loved how patient he was and answered all my questions.. Good Job.

Affordable home warranty, I’m covered for 3 years 1/2 for a cheap price. Like it covers your main components in the house! Thank you guys for the rate, talk, very professional. I would recommend this warranty company to any of my friends! Thanks again! I appreciate the talk. Call them ASAP! They’re affordable, don’t miss out.

I was fortunate to work with David ** over the phone regarding my home warranty inquiry. He was very personable and helpful. Not only did your company have the best rates but also got great reviews and offered an extended rate plan to ensure I would get those rates for years to come. This was a great experience and will definitely recommend this company, and David, to anyone who asks.

Customer service representative was very friendly and did everything he can to save me money with multi-year plan and by choose the right plan for me. This lowered my annual contract amount and service fee/deductible a bunch. Overall experience was great and would defensively recommend Select Home Warranty to friends and family.

The representative was informative and helpful when I was making my decision to purchase home warranty coverage for my home. He answered all my questions and provided a full overview of the warranty coverage. I would definitely recommend Select Home Warranty to friends or family looking to purchase home warranty coverage.

Mr. Jeff ** provided me with excellent guidance during my purchase of the Platinum Home Warranty offered by Select Home Warranty. He explained, in detail, what items were covered and the related cost of the plan. I'd deal with him and Select Home Warranty in the future for my needs.

I am glad to have good home warranty policy for long terms, hope I will get what they mentioned and assure in terms of support, service and on time replacement whenever needed with a peace of mind. Initially I was buying for 1 year but keeping on trust I spend a lot amount for full 3 years with 6 months compliment.

Agent was very informative and gave me options of savings. He sent the information regarding the contract on my warranty by email. He explain my questions about home coverage and the cost I would be responsible. I decided to select the platinum plan base on my home needs. This plan has a very good coverage of items in the home. This is my first with Select Home Warranty. I plan to continue if Select Home upholds their end of contract for the next year.

The person I spoke with was very upfront concerning what Select does and does not offer. He found a discount that applied to every question I asked, even for a more unusual coverage for my yard sprinkler system. I called back with an additional question after signing up, and got an immediate positive answer from a different representative. Everyone I spoke with was very pleasant and helpful.

I selected a one year home warranty plan. The representative was very knowledgeable and reviewed prices for additional years coverage. As I explained to him, I was interested in the items covered and the year price. He explained that by paying on the yearly basis, would get 2 extra months of coverage. I committed and am very satisfied with the service I received.

Ray was prompt on returning my call to make sure I was signed up with the correct plan for me. I chose the platinum plan and Ray made sure I understood all my coverage and how making claims works. He made sure I was comfortable with the plan I chose and I even signed me up for additional years due to the savings involved.

Jamie ** was very informative. Polite and explained everything very well. Was knowledgeable and patient. Got me a very good deal. Would recommend him to my family and friends. Told me about various options. Went out of his way to be very helpful. Was very prompt in sending me a confirmation email.

Ben was great to work with and helped find me not only the best rate but also what was best for my needs! We went through the different coverages and multiple options and ultimately landing on the best fit. I would definitely recommend him for anyone needing a warranty or purchasing a home!

My kitchen sink would over flood EVERY TIME I would use my washing machine to wash clothes, so I placed a claim on November 11th and no one reached out to me so I called them. They had everything in the system as a claim December 2nd, the 1st contractor from Northstar reached out to me via email to schedule my availability. I gave them my availability and when I called them I got no response, I called SHW to see if they could assist. They called and gotten no response as well. So now they assign me another contractor on December 3rd and I did the same exact process.

Just committed to the six year coverage. Best coverage in the market with an awesome cost. Would recommend that all inquiries consider this plan especially if you are a senior on a fixed budget. Noah the representative was very informative and patient with all of my questions. I will be recommending this plan to my neighbors.

Since this is our first time getting involved with a Home Warranty, we read the customer reviews on various home warranty companies before calling Select. We worked with George ** on the phone. He was very courteous and considerate. Since we are on a Fixed Income, he patiently explained several options to fit our budget.

I have been with American Home Shield (AHS) for the last 4 years and as the price keeps shooting up each year thought of shopping of one. Among 4 to 5 companies that I shopped, Select Home Warranty gives the most economical rate and beat out the competition. The next one that offered competitive rate was Choice Home Warranty. But then, I preferred to go with Select Home Warranty because of the sales representative Sam **. He was really professional, accommodative, prompt and tried his best to give me the best rates possible. Again, this rating is just for the rates I got and the experience I had in shopping for a Home Warranty. I will have to wait and see as how their service is when I actually face a situation at my home.

I am switching over from a different service provider that I have been extremely unhappy with. It was not guaranteed that I was going to sign a new contract I was merely looking for information. Sam contacted me mere minutes after I inputted my information with the company on their website. He was patient with me and worked with me to find a plan that best met my needs. I had to consult with my spouse and Sam left his offer on the table for a couple of days to allow me the time to explore other options.

Jeff ** was so helpful with the sign-up process. I really feel I made the right choice with Select Home Warranty!!!! I got 3 1/2 years of protection!!!! I'm 70 years old so it makes me feel at ease. I would definitely recommend them to a friend or neighbor. I bought the plan that covers nearly everything! I can't tell you how much it eases my mind.

For the past year, we had a few claims such as electrical, plumbing and heat and cooling system and were very satisfied with the repair. Arrangements for service was quick and responsive The staff was very courteous and discreet. I would recommend Select for your next home warranty service/ repair...

Easy process- when working with a home warranty company it may take a few days longer than without, but it will save you hundreds of dollars in the long run. We have used them a few times and have been satisfied. Have recommended select home warranty to many friends and will continue to.

Greg reviewed the program and answered any questions that I had. He was very personable and told me about all of the different plans I could pick from. After he explained the programs I picked the Seniors plan. He went over all the items that were covered in that plan and informed me of the pricing. He was very helpful and I decided on the plan.

We spoke with Select as our home warranty was up for renewal. Ed ** helped us with everything and made the whole process really easy, tailoring the policy duration to meet our needs. He listened to what we wanted and then looked to see how Select could meet those needs all at a very affordable price. Would definitely recommend.

I was very skeptical about providing my credit card info because I got scammed before. The person who I was speaking to was Jake. He politely sent me an e-mail to confirm he was the person whom I was talking to, which included their company logo. Thank you so much for putting my mind at ease. Everything was smooth sailing after that.

I was very impressed with the sales experience. No pressure, but an excellent pitch was given that I could not refuse. Jonathan was extremely knowledgeable and answered all of my questions. The coverage offered was competitive and offered all of the coverage I needed. I ended up buy 3 years of coverage for my home warranty which made the overall cost extremely affordable.

The representative was professional, thorough, friendly, and not extremely wordy with his replies. Too many customer service reps try to inundate you with lengthy explanations that either confuse people and get them to sign up for more than necessary, or turn them off because the rep won't stop talking. Perfect balance of knowledge and getting straight to the point.

Steven **, representative with Select Home Warranty to assure me of a good rate, senior discount, for a 3 year 6 mos rate. Steven worked with me to place payment over a 3 month period of payment plan to alleviate total cost at once. The contract was easily accessible to print out for my records.

Honestly, If you are looking for a good home warranty deal that covers all the essential stuff and is in your budget, Select Home Warranty is the right place to be. The plans here are flexible and if you run into any problems you can call your own technician to fix the problem. The representative helped me understand the policy better than other representatives from other companies. I believe that I got good coverage for my home in a good deal. I would definitely recommend this company to my friends, relatives, and family.

I worked with Dan ** today & he was great. Very knowledgeable & thorough explaining all of my questions. I was a little irritated because as soon as I put my information in I had honestly 8 calls in a row from different #'s all from Select. They even called when I was on the phone with him. It was too much & my only complaint. He was apologetic & got the other calls to stop somehow for me on his end. He was also accommodating when I needed to talk with my husband about the policy & call him back not once but twice. He was great! I'm Not sure how the coverage will be but so far I'm pleased.

I was very pleased with the service rendered by the technician who serviced my washer. It only took two days for the job to be completed. I appreciate the notifications I received from Select Home Warranty as to the progress made with my claim. The technician was very informed as to the problem and was very neat in his work.

I contacted Select Home Warranty by phone since this was the first time making a claim with this company. The purpose was to schedule a repair for the dishwasher. Harper, the representative, was very helpful and professional. I am looking forward to to hearing from the company who will provide the needed services with 48 hours.

I purchased a Platinum Select Home Warranty today from Ben T. He answered all of my questions promptly and accurately. He was very friendly and helpful. I received a great price including 2 free months. I haven’t used the service yet, but look forward to having peace of mind that my major home systems and appliances are fully covered. Thank you.

I was extremely happy with the info. I received from Sam concerning the Home Warranty! The monthly or annual costs were very competitive as well as the service fee. Sam was very informative and helpful! As one who has had a home warranty with a competitor I feel I am very qualified to say that this is a good opportunity to protect one's home!

1. George, the customer service rep was polite, knowledgeable and professional. He took time to answer all my questions and educated me on other offers but did not press me hard to opt one or another scheme. He allowed me time to make my decision and responded when I was ready. I am happy about his services today.

Today(12-02-2020) I spoke to Mr. George ** in customer service who assisted me with signing up for a home warranty plan. Mr. ** was very professional, patient, polite and knowledge of his job, he also took the time to answer all of my concerns and questions. Mr. ** also informed me about a special that the Select Home Warranty was having today.

Chase from Select Home Warranty was very helpful when selling us a policy. He convinced us to try the multi-year policy. We are new to home warranties so it was nice to have an expert to help us through the process. As he said, the warranty is pretty much risk free!

Sean ** was a clear communicator, courteous and very helpful. Not a pushy salesperson at all, just helpful. He explained the different tiers of service very well, and we got through the sales call quickly. I appreciate his help. Also, this is a much better appliance protection than I used to have with my Sears Protection Agreement, and at a much better price. I have this covered now.

The representative was very helpful and the process was very easy. I was actually signing up online and received a call from the representative as I was online. We were done in less than 5 minutes and I had a clear understanding of what the various benefits were. This was not your typical over the phone service; it was much better.

This was a very smooth experience. The agent explained all the various aspects of the contract, which helped me make a decision in a effortless fashion. I like the fact that agent made sure to apply the possible discounts was great! I hope this turns out to a very good overall service.

The person helping me enroll was very courteous and very helpful. He explained to me what is covered and what is not. He also offered different various options with patience. Every questions that I have asked were answered. And initial errors on document that were first sent was corrected promptly.

The phone representative was informative and found ways for us to improve the coverage to better suit our needs at a significant savings. We have compared 3-different companies and this is easily the best value. We highly recommend Select Home Warranty. The co-pays and on-line access is 24-7 and easy to navigate. We have owned 2-different policies in the past and this one is a real money saver.

I was very pleased with the ease of switching home warranties. I was looking for a company with some type of roof leak coverage. Select is one of very few. Select also offered the best rates for the most comprehensive coverage! I’m anxious to get started! I wish I knew the name of the representative who helped me.. Very informative!

My friend has belonged to this company for years, he highly recommended them. I called up to get a price and learn more about the company. I was very pleased with the coverage. I spoke to Mark who explained everything to me and worked out a plan that fits my budget.

David's presentation was clear and concise. I felt no pressure to buy the policy which would have turned me off. I would recommend this to others. I give him a 5 star rating. I hope that the service received when I need it is as good as David's help. I would expect nothing less.

Lucas ** the agent at Select was very professional and knowledgeable. Glad I chose Select Home Warranty, although hopefully wont have to use them...but peace of mind is very much worth the cost of the plans offered. I compared coverage and cost with two other companies and Select beat them both. Great Job!

I looked online and called several companies to compare what services were offered etc. I spoke with Noah **. He was very professional and patient with all of my inquiries. I just left my previous home warranty of 9 years for bad service and customer service. My call went to the Philippines.

Jake was good and went over the pricing and the length of the contract. I got great value on my contract but Jake never disclose that there was a cap on claims. I Read the contract and that is what I found. "$11K aggregated policy limit. Fully transferable." If I had known that I probably would not have bought the contract.

No issues overall, I would however recommend upselling products prior to receiving customer CC information. It was definitely a bit unnerving, and the gentleman came off as a bit flustered, and somewhat defensive when I had an issue with hearing a larger amount than what was initially quoted. I do hope that everything will be a bit smoother on the back end.

Elliott ** was very informative and very helpful in providing the coverage information we discussed. I am confident that I can reach out to Elliott in the future if I have any other concerns or questions.

Alan was very knowledgeable, informative, courteous, and a pleasure to talk to. He answered all my questions and let me know the different plans available. This is the first time I have selected a Home Warranty plan and Alan was able to explain the plan, how a claim is filed, the term of the plan, and provide information regarding the company's history and reliability, and the quality of service provided.

This company seems very reputable and the fees seem much better than many of the other companies. I'm looking forward to being protected by this company. I am still waiting to have the need to file a claim. So, hopefully that will be a smooth experience. I will see what happens when it is time to file a claim.

If you follow their directions when submitting a claim, the outcome should be positive. They let me use my own plumber which was nice. I was reimbursed about 30 days of submitting my claim after online approval. I will keep my service with them for now but you really have to follow the guidelines.

Had very unpleasant experience with their customer service. I called to cancel my service within a week after signing up. Customer rep said he cancelled my service but it wasn't. I didn't receive a confirmation email, so called couple days later and found out that it wasn't cancelled so I re-ask to cancel it. Same thing repeated few more times. Finally, they cancelled the service and refunded the payment after more than a week of daily follow-up.

Such a great experience. Just signed up for a year of Home Warranty and it was so easy. I feel comfortable knowing I have 30 days to review info and make sure it was the right decision. Got a great price! The process was so quick and agent was great.

Renewing my contract was quick and easy. Customer service was polite and courteous. They explained the Black Friday specials that would best suit my needs. During this time, I was able to get two free months.

Jamie crushed was very friendly yet professional. Explained everything very well. He understood I needed to feel secured with the warranty. So he explained how much it would cost to have someone come out to see what needed fixing or if not able to fix it would be replaced with a new washer or dryer or whatever the contract listed. I like how he spoke and decided to try the warranty. I was also able to get 6 months free of charge. Thank you I said at the end of our conversation, for returning my call.

As a new customer, I was pleasantly surprised at the service received so far. Daniel thoroughly explained how the warranty program worked, made sure I had the coverage needed, and offered several different payment plans to ensure I got the most value for my money. Thank you to Daniel for such great service!

I just purchased the warranty and have no claims but from what I spoke about with the service rep, seemed very positive. I hope things continue to go well with this company. I believe the value is there, and I hope I never have to use it. They seem to have really covered all aspects of the home warranty and the prices I compared, they were the cheapest. Hopefully, that doesn't reflect in their service.

Nice and precise. Very informative and helpful. All my questions were answered with great customer service. Very professional. Ok I see that they will contact me to advise on the replacement. I was happy and ease with the outcome. The email that I should receive is from someone that will advise me on the details of my progress in this process.

While their customer service hotline DOES answer the phone - when it comes to fulfilling their promises, they are slow and sneaky. We had a few small claims, which the company did cover - but then when we really needed them - they weaseled their way out of it. We had a leak in our plumbing BEHIND our water heater which was confirmed via video and writing multiple times from the plumber himself. We called them to cover the repairs - and they claimed the leak was IN the water heater (which the plumber confirmed and photos show it was not, it was the pipes). Wfter many calls, and 2 weeks with no hot water - we finally cancelled our policy with them and paid the $1500 fee to fix our pipes. Their customer service throughout was all kinds of terrible. Just about everything you hate about customer service they exemplified. We are thinking maybe this company is actually a scam all together.

My wife and I are very pleased with the Select Home Warranty contact person and with the contract that he offered us! We like the contract proposal and the terms! We are very happy to be doing business with Select Home Warranty! WE are looking forward to a long and pleasant relationship with Select Home Warranty!

The Rep was very professional and knowledgeable. She answered all my questions. I felt that l was getting the true facts. She was a pleasant to speak with. She explained the plan that I had chosen and all the benefits. Thank you! It was a pleasure doing business with SHW.

I am excited for this home warranty. It appears to cover a lot of items from the fridge to HVAC to washer/dryer and even electrical. I also got a huge discount with the Black Friday savings. I can't wait to have my first call come. There also is a low service call fee of only $60 per visit. Thank you!

I just purchase a home warranty through Select. The Sales representative did an excellent job explaining the coverage. I will recommend my friend to consider Select Home warranty. Once I receive my first service call I will write another review. Please contact me at my home telephone number for further input.

Lucas was very professional and knowledgeable concerning your home warranty details. He outlined the differences between coverage tiers and also what add-ons we would benefit from. I will recommend this coverage to friends and family. My friend has Home Warranty in Prescott, AZ and she has always been satisfied with your contracted providers and her repairs/replacements are completed promptly.

Richard Z was extremely knowledgeable and made sure that I was as well regarding the warranty information. He took his time in his explanation and I didn’t feel rushed-as though he was trying to make his quota. I left a company because their service was horrible, I hope Select HW will be better!

Steven was knowledgeable and a good communicator, he did great lead follow up, he was very pleasant to talk to. I was pleasantly surprised that the policy covered as much as it did and at an affordable price point. With everything that is covered I have good peace of mind, thank you!

After a lack of decent service from a different home warranty, including from the warranty company as well as the company they sent for repairs, I decided to make a change. I called several other home warranty services and peppered them with many questions. Select answered all questions and concerns I had to my satisfaction. The representative was patient and knowledgeable about his company. So far so good.

The customer service rep gave us Fast and friendly service. Sam knew his products and also offered to us a senior discount. I was able to sign up today with no hassle and was offered affordable payments tailored to my budget. I would recommend Select Home Warranty to anyone who asks.

The customer service representative I spoke with was very helpful and resolved my problem in a matter of minutes. Fortunately, I have not had to use their services yet, but it gives me peace of mind knowing if a major home repair comes up, I don't have to worry about who to call or how much it will cost.

I spoke with Chase ** at Select Home Warranty after doing a search on consumer affairs. He was by far the most helpful, direct and gave us the best prices of all the companies we called. Chase was very patient while I contacted my partner to review all the info. He was also able to offer us further savings with an extended plan that we can take with us if and when we move. I would highly recommend Select Home Warranty.

Great job Ian **! He was very polite and professional, I have to say I had my guards up but his professionalism overcame that. He was patient in answering my many questions and was able to find a discount for me. Many thanks to him and Select for their level of care.

So far everything was easy.. They have offered great discounts. It is so nice to know we safe. We just moved into our new home and this was part of deal, the previous home purchased this warranty to set our minds at ease. Which it did. The ac unit is a little older so the warranty made us feel better knowing money will be tight the first year. Glad this is here to help!

I purchased a warranty from Select when I purchased my new home. When my air conditioner broke 1 year into my warranty. I submitted my claim to Select. They told me I was only covered for $250 when it was going to cost me $6,000 to replace the unit. The contract that they have is written so they never have you pay you money. I took the company's word for it when I purchased the warranty. The sales people are very nice and you take their word for what they say but when you actually need to submit a claim this company is a scam.

Fraudulent company. Do not do business with these jokers. Just look at their reviews here and BBB and elsewhere. I should have but and fell for their marketing reviews. I bought 3 years for my home and 1 year for a rental property. Total $1425. Problem 1- electrical problem with rental and called - no power to half the house so this was rather urgent. The agent said would escalate. NEVER received a service provider. Had problem fixed out of pocket - Select Home Warranty LLC fail. Problem 2- dishwasher leaking at my home. Select home warranty LLC emailed me a company I was to call for scheduling the repair. Repair company never heard of SELECT HOME WARRANTY LLC and did not have a working relationship with them.

I ordered my policy with Select Home Warranty yesterday 24 Nov 2020 and I got the Platinum VIP product... The agent told me I will get a copy of my policy in my email within 30 minutes... An hour later- NOTHING!. I checked my email the following morning NOTHING... I called 25 Nov 2020 at 1230, verified my email and yet again was told that I will received my policy in 20-30 minutes... Guess what??? NOTHING... 5 hours later 1730 I called again... I told the agent that I have been waiting for my policy since buying it and then the guy put me on hold for 10 minutes!!! Then a different guy answered later and asked what I need?? At this time I was furious and mentioned that it is unacceptable for the a customer that just recently bought a policy to have all of this round around...

We have now been out of heat and hot water going on the 3rd day in 30 degree weather and the warranty claim department keeps telling us they are doing their job and their policy is a 48 hour turnaround to get us a repairman. I would never buy another home warranty policy as most needs are emergency issues and if they cannot get someone to help you within a reasonable amount of time you will not be reimbursed to get someone in to fix your problem immediately! My 2 sons and husband and I are not able to shower and are freezing and have to heat water to do dishes unless I just forget my warranty and pay the service repair myself. Also the person who answered the claims phone on my 2nd call--Christine--was not very nice to me and did not seem to care we have no heat or hot water in our home. She was rude and snotty and I did not need that type of service!

Purchased 3 years plan for 1050 and would not recommend that to anyone and also would not recommend to buy any plan. They won’t provide good service. They will say that they will cover appliances however old they are and if not able to fix will replaced but they won’t fixed any and just say due to old it need to be replaced. The CATCH for replacement is the INSTALLATION charges are not covered and they will hire local contractors who will charged way more than others if you hire someone licensed. Toilet working since 10 years without issue they will say replaced just because it got clog... They will take long time to process the claim and for that also we will need to follow up.. They won’t update anything also the installation charges. We need to contact contractors directly... I won’t recommend anything to buy from them...

Tried to follow SHW procedures for "No Heat" condition on furnace. Took 3 tries with techs supplied by SHW before someone would service my area. First techs no work in my zip code. Second tech did not work in attics. Could not contact third tech "Voice mail full". The third tech did finally call me. He came and "bumped and thumped" around in my attic (unit is horizontal type). He came down and told me, "You need a $400.00 USD board and I'll get back to you". I wait from Friday to Monday for this guy. I have had no heat since the previous Wednesday. Finally I call him and he still has not heard from Select. I call select and discuss the situation with one of their "Friendly" reps finally says, "OK you find someone to fix it yourself, we will pay $150.00 usd max".

On July 16, 2019 I purchased a ONE YEAR home warranty with Select Home Warranty with an "End Date - Aug 14. 2020". My contract was for one year with a single payment in the amount of $379 plus $75 service fee call. However, my credit card was charged $1720.00!!! I was not aware of the overcharge until 11/5/2020. Once I found out, I contacted Select HW immediately and requested a refund for the 4 years unauthorized payment they made on my credit card.

Never ever use Select Home Warranty. This is the first time I've ever entered an online complaint but this company is so terrible I had to. Ron ** and Michael ** have most recently been terrible to work with but this has been going on for nearly 3 months. I filed a claim to fix my washing machine in the middle of August and they finally "resolved" it last week by offering a terribly low offer.

Good experience with sales agent, Brendan, who explained the policies and benefits of a multiyear contract. I called him three times with more questions, and he always answered them with patience and knowledge. He was well informed and imparted his knowledge clearly. It sounded like a lot of value with a reduced yearly rate, 30 days warranty on service and parts, and ability to cancel anything without penalty and the fee prorated and refunded.