Select Home Warranty Reviews

Representative Maddy ** is an awesome professional. Her quote is clear. She has tried to find the best valued program for me and meet my requirements. She is also very courtesy and I feel I can trust her. Thank you Maddy for your assistance on my home warranty Insurance purchase. Select Home rocks with professionals like Maddy!

I am new policyholder. No claim yet. Jake was very helpful and knowledgeable in his job. Any questions I had he answered and fixed my problems.. Good service so far.. No claim experience yet. Will see in the future. The price is good and the service was good so far. I hope I will the same experience when I have a claim.

The customer service aspect of Select in the sales department is relentless. They never quit calling. I had at least 100 calls over a few days. I can only hope that if this is the case if I need to use the warranty.

The representative was knowledgeable and offered all possible discounts available. All of my questions were answered in a professional manner. The enrollment process was easy and all options were explained. I would gladly speak with this representative again regarding home warranty insurance. I look forward to working with Select Home Warranty and will also recommend this service to my family and friends.

Representatives were very helpful. The sign up process was very easy. Coverages are great and the service call fees are not too high. They explained all the coverages and made it easy to decide what add-ons to include. Very good value what the benefits you receive and I do not have to worry about things failing in my house in the future.

I have paid Select Home Warranty close to $1000 for 2 years to keep my "home warranty" active on my new home. I followed my contract's specific instructions to have my Air Conditioner serviced once a year and keep maintenance records. My AC recently stopped working and I called select, they sent out a technician whom I paid $60 for him to diagnose that my compressor was dead. The technician wrote up a diagnosis saying that my compressor was grounded. The next day I received an email from select home warranty denying my claim because they do not cover electrical issues. I then called the same company they sent out and asked them to explain what was wrong with my AC and whether or not it was an actual electrical issue. Per the companies' service manager and the written statement he provided me my compressor was dead and it was not caused by an electrical issue.

Sales automation at fiercest.. Calls emails and text poured in as soon as the inquiry was placed. Took 24 hrs cooling time and the offer was of great value. The human was relatable and in end decided to purchase. Got the platinum 5 yr plan with 1 yr additional. Peace of mind hopefully.

I have had SHW for over a year now and I have not been more dissatisfied with anything in my life. First, SHW does not respect the customers and they do not honor their own response time of 24-48 hours. Sometimes, I would not get a response or a technician assigned for weeks later regardless of the emergency. All you get is an apology with no real resolution. That's if they believe the customer at all. SHW needs to screen their technicians better. One technician fell asleep on the job, three technicians fail to show up, putting my life on hold to meet their four hours window wait time. SHW refuses to give me a refund due to their poor service and their inability to meet my needs or provide professional service. I have reported SHW to the BBB because of their poor service.

Excellent service. Our kitchen sink was clogged up and we had tried to resolved the problem with some drain to no avail. So as soon as we reported the problem to Select Home Warranty and given the nature of the situation I was given a contact plumber Arellano plumber and this company was very accommodating to our time schedule and told us exactly the problem and resolved it. Thanks Select Home Warranty.

This is the worst warranty company that I have dealt with. First they charge you upfront the full amount and then they tell you that they have to wait for 30 days before coverage begins! So they keep your money & you do not have coverage. No other warranty company I have dealt with does this. Every company I have dealt with will enroll you & give you a policy number, but you can only raise a claim after the activation date (30 days) & they charge you only on the date of activation! Secondly, after submitting a claim, it took more than 20 days to get me a vendor to conduct the service. Not to mention that I had to make multiple phone calls, wait while on hold for hours & not get any explanation for the inordinate delay.

Professional services. I still have a few questions I forgot to ask. Like the discounts. I’m in good hands with this company. Paid up for the year. I hope if anything breaks it is replaced for free outside of the service fee. Mainly the AC. That was one of my unanswered questions I forgot to ask.

Great value and very fast service. Call center was responsive and resolved our issue with only just the deductible. We were very impressed and very grateful to have this recommended by our realtor. We will definitely be renewing for the next year. Here's a friendly tip, be sure to write an honest review like I did to earn an extra month on the warranty plan.

The agent from Select Home Warranty was very helpful and knowledgeable. He was able to assist me in determining the best coverage plan and offered excellent options which reduced the yearly cost of coverage. The multi-year Platinum Plan was best and offered the most coverage of all my appliances and systems.

Tom ** answered all my questions and was very patience and attentive to my concerns. He even went so far as to give me extended warranty coverage because of my personal circumstances. I am a veteran, a new home owner and over 65. Thanks. I appreciate it very much. Policy# **.

Craig-The agent was very pleasant, professional and a pleasure to work with getting a Home Warranty Policy. Great service, informative and pleasing to talk to for this transaction. I will definitely recommend Select Home Warranty to all my friends and neighbors who are seeking Home Warranty Coverage. As we are all in new homes in my area.

I want to say the Agent I worked with was very knowledgeable, easy to understand and made sure I understood. He explained all the different plans and their prices. He gave me all the discounts I could get. He was very professional. I would recommend this company to my friends and family. I was very satisfied when we hung up the phone.

This was my first time to submit a claim. My call was answered quickly and the woman I spoke with the professional and submitted my claim for me. She answered all my questions and the process did not take very long. A few hours later I received an email letting me know that I would be contacted within 48 hours with the information needed to set up an appointment.

The person who helped me was knowledgeable and saw that I had called a month before to check prices when they were running a discount. Even though the special was over he gave me the discounted price. The price both for visits to the home and coverage was great. They even cover my stand up freezer which I was having trouble finding coverage for and they also included roof coverage. It went really well.

The customer service representative was friendly and knowledgeable. The signup was quick and easy. Look forward to dealing with them after reading the reviews and seeing their ratings. I have had coverage before with a different company and was not happy with their service. Hopefully it will be a good company to work with.

I just signed up with Select Home Warranty so I haven’t had a chance to use them, but Sean ** was a great person who works there! He was so patient and informative! He answered all my questions! Very happy with them so far. Looking forward to using them in the future!

I praise God that we still have respectful, knowledgeable and honest service hardworking men helping us in so essential needs in our homes, specially when you have a person sick at home. We will delayed to Recommending them to others. This Co. was fast & Choose the right persons to send to our home.

Select covers all at a good price and provides good service. Select provides with less call price and also provide support, act quickly. Select warranty covers most and includes roof leak checking also with in the service. They will execute service request at a faster rate.

We are new to this Warranty company. The customer service was great. The gentleman that assisted was very thorough and polite he patiently went through the plans I had questions on. I also did research on the top Warranty Companies and Select Home Warranty was on top. So far so good.

I spoke with Alex in great length explaining my needs and how many property I had. He was very informative. He was kind and professional and answered all my questions. He explained the policy and all its benefit. He told me the cost and offered monthly plan as well as annual. He told me if I have a VA in the family I can get further discount.

Select Home Warranty

Steven was very helpful. He gave us every discount that was a available which helps us as we are retired and on a fixed income. We look forward to 6 years of peace of mind with not having to worry about expensive replacements. Steven was very personable and so far we are very happy with Select.

I appreciated the help and information provided by the Select Home Warranty representative. He answered my questions and helped me with a plan that provides for the best of coverage for the appliances and systems in my home. I will be recommending Select Home Warranty to my friends. I also appreciated that the package is transferrable.

I have used a home warranty since purchasing my first home a decade ago. I have switched companies a few times over the years for poor quality, poor contractors, or poor service. Today I had a wonderful experience with Select. They offer great discounts, benefits for paying for the year upfront, and even better benefits for purchasing a multi-year plan. The comforting part was that it is prorated, so I can cancel at any time and get my money back, however, I don't see that happening. So far, I am very pleased! Did I mention they cover roof leaks! What a homeowner's dream!

I bought my house in August and my realtor negotiated a home warranty for me as part of my closing package. I was excited but didn’t know much about it. All I knew was that if anything broke, I was covered. About a month ago, my hot water heater starts going out. It’s making less and less hot water. I called a plumber that worked with the home warranty and they checked it out. They said they would submit a claim and left. Time goes by and I don’t hear anything. I call the plumber and they said it’s Select’s fault. Meanwhile, my water heater has gotten worse and only produces about a 3 min warm (not hot) shower.... not fun for washing my extra long hair!!

At least three people tried to contact me either by phone or email. To me it showed they were interested in my request and wanted my business. It took a while for me to decide what to do. I called and Richard answered. He was very nice and carefully listened to me. He explained all the options and the cost. I was very happy to do business with him.

Noah was the Representative I worked with and he was very patient along with willing to clarify all the items I wasn't understanding. Was provided multiple discounts and reassured that I would be taken and/or provided better customer service than my past Home Warranty Company. If all Representatives of this company are like Noah then I am off to feeling good about my choice of having coverage with this company.

Awesome Service. Already agreed to purchase, but went above and beyond and found me more discounts without even asking for one. He found me a veteran's discount and even got me a plan to get me a free year. Almost Two Hundred dollars cheaper than my last Home warranty per year. Five stars all the way. Would highly recommend.

I had good experience buying home warranty with Alan **. He was quick to respond. Alan provided different options of home warranty and did not force me to select any particular option. He has clearly answered all my questions. He was fair in responding to my queries. I will love to do business with him.

Error code F3 showing on the panel when plug in and Over the Range Microwave not working.. also sending alert sound every few second. Called Claim department and immediately open the claim and provided claim #. Claim was accepted and within 30 minutes received e mail about decision. Called back and talked to claim department.

The agent has spoke with today was very polite and understanding with my needs and is going to have a contractor call me to set up a time to make the proper repairs for my electrical problem. I was very pleased after talking to her and would definitely recommend Select Home Warranty to friends and family.

The warranty plan has good value and very flexible with 1-3 years, also transferable to another home or new owner. The customer service representatives were helpful in answering questions I have about coverage and offered different options and solutions. For the coverage it provides, the plan has very good value.

I've used Select Warranty in the past and have found the service to be excellent. I've used it in the area of plumbing and found they've chosen good contractors that were punctual, professional, friendly and performed their duties in a very clean manner. The fact that the platinum choice covers so many appliances and home systems is a great source of well being and certainly has given me peace of mind.

I just changed my home warranty policy and called Select. They provided me with the great savings from my previous plan. They have responsive customer service and hopefully their contractors are more professional. They have special rates for seniors including a three year plan. I would definitely give them a call.

Spoken with Steven. He was most helpful in getting a good rate covering 3 years and six months. He included great service call rate that's locked in for the duration of the contract. Additionally, he was able to set the start date to coincide with expiration of current home warranty.

Maddie was incredibly friendly and was excellent at helping us select a home warranty plan and find discounts. We have not had to use to the service but are beyond thrilled with the employee interaction we’ve had. Very professional and fair. Select Home Warranty seems to offer the best warranty package(s) at the best price and have the lowest service call rates.

It was truly pleasant dealing with Zachary **. He was very informative and patient. I felt he was committed to getting me the best deal and that I was happy with the choice I made. I would not hesitate to recommend my friends in dealing with him. I look forward to a great experience with this company.

I have just signed up for a home warranty through Select. I had good experience on the phone with Daniel, and he was able to answer all of my questions. This is my first experience with a home warranty company. The sign up process was smooth, and the plan options seem very comprehensive and reasonably priced.

This is a review for making a contract. I previously had a home warranty from different company, but they gave us really good price compared to my previous one. I extended 3 years + free 6 mo for better price and locked in the price. I am very happy with the price. However, the most important thing is the service. I have not made any service calls yet, but we will see in the future.

I received a email for home owner policy as I was in the market for a new one. I responded and met Jake who I think really hooked me up with the best deal around. If you're in the market for a home warranty program contact Jake ** at Select Home Warranty.

She’s nice and patience explaining everything that I asked. She’s showing that she’s a very well trained and experienced agent. But only that she returned my call a little bit late. I almost will call the other company to continue the policy. Then she called with very sweet and warm voice answering all the questions that I asked. She helps me to get a very good coverage for my property. Thanks to her.

The agent that I worked with was very thorough in explaining all the options and ways to save me money. In the end he was very happy to sign me up with the one that best fit my needs. I look forward to doing business with this company. Thanks for the assistance.

Very helpful sales team. Offered us exactly what we needed. Excellent ease of purchase. We were forgetful to get a home warranty and they called us to remind us as I had requested. Excited to see how it works when we have to submit a claim.

I called twice, the first call was not satisfactory, I questioned about coverage of another company compared to Select. He told me to go to the other company if I wanted electronic coverage. Daniel called the moment I hung up from the first call. He was informative and responded to my questions appropriately. I was happy with Daniel's service

Best decision I've ever made in the past twenty years, luck was with me. I would seriously urge anyone to take a good look at the polices this company offers. I think like me you will come up a winner. You can always increase or decrease your policy to fit your needs. You are well protected by this type of insurance

I reviewed about five companies and what customers had written about them. The main reasons I chose Select Home Warranty were that the yearly fees were reasonable but the main reason was the salesperson. He was very knowledgeable and convincing as to why I should select his company. I am very happy I chose Select Home Warranty.

Jeff was very helpful in processing my renewal. He was very knowledgeable and low pressure in an effort to acquire my renewal. He offered multi year discounts to retain me as a client. He reviewed my plan coverage and SHW claims process including my copay. I agreed to renew for three years after comparing competitor warranty companies' rates and coverages.

Finally had someone to talks to was about to get the same realest verbiage - "We’re working on it!" I gave name and number for past repair facility to get things handled in the correct manner.... Send the repairman I pay my deductible, now you fix it! Not a reimbursement who go the kind of money hanging around with 2 claims in at once!

Just ordered my home warranty with Select. I was not sure what home warranty was, how it worked, and what it actually covered. I called Select and got to speak with Marc. Marc was open, honest, and very helpful in getting me informed and set up with coverage. Excellent experience!

William was very helpful and courteous. We purchased the five year platinum plan. We look forward to working with Select Home Warranty. We had a very bad experience with Choice Home Warranty, so we had a lot of questions that William was able to help us feel assured that we were picking the right company for us. Thank you, Jim and Patti **.

Upon my call I was greeted by a very friendly person. He then asked me, what I wanted and needed in a Home Warranty Plan. I have NEVER been asked that question before. Other places near asked me what I Wanted!!! I loved it. He had my full attention. Once I told him about my previous experience with the Company I was with then, he reassured that was not the case here. He told me about the special that was running at the time and I signed up. So I just REALLY want to give a Huge shout out to the Gentleman who Really made my Day.

Recently purchased a new home- had issues with washer dryer- technician was very knowledgeable and professional- one machine had not been properly maintained while other had a part failure. Select was very responsive and fair in resolving warranty issue. Although we were responsible for unperformed maintenance- the warranty issues were handled fairly and promptly. Also response time from time of first call was excellent.

The ductwork beneath the home become disconnected and the electricity bill had doubled, while the home was not being climate controlled sufficiently. I called Select Home Warranty and was allowed to use a technician of my choosing. The technician had what was needed to repair the unit available in his service vehicle and was able to offer a quote via telephone to Select Home Warranty representative and complete the repair in the same trip. The repair was quick and I was happy to hear that the repair was approved for reimbursement.

I was shopping for a Home Warranty and was doing my research online. I had reviewed a few companies and my phone starting ringing off the hook. Select Home Warranty was not calling so I called them. I spoke with Mark who answered my questions in detail. We discussed costs and available options of annual or multi-year contracts. HE DID NOT PUSH TO UPSELL. I selected HIM.

Select Home warranty seemed to be the best option for me out of all the choices. I look forward to testing them out and if all goes well renew for many years. Peace of mind and having working appliances is the dream. Thanks!

I contacted to renew which I was hesitant about because I have had claim issues. I went ahead and renewed and then was sent to another department. Luckily I was assigned to someone who could understand English and is assisting with issues I have had with no communication on a claim that was submitted months ago. The claim is still not settled but I was advised to send in additional information. Time will tell.

Very easy to start the warranty over the phone. All questions were answered by a very friendly agent. Additionally, we were offered a discount that we took advantage of for our annual subscription. So far all is good, I hope, if we need to make a service call, it is as easy as our purchase of the premium and their contractors are top notch.

Great customer service. They were able to save me more than the original quote as well as split payments into two separate one to pay it off in 2 months instead of 1. Now I have peace of mind when it comes to so many things. Customer service was quick and efficient. My friend told me about them and how great their customer service is so I look forward to working with this company.

The sales representative was kind and helpful. He offered me senior services that I didn't expect. He answered all my questions about the home appliances and how many times I can call for service thoroughly. I was apprehensive at first but he made me feel like your company was the right choice for me. Thank you so much!

My experience with Select Home Warranty has been professional with great service and clear information to make right decision on which contract was the right one for my property. I look forward to the continued professional service between myself and the technicians within select home warranty. Keep up the excellent customer service and I will continue to be a future client with your company for years.

I spoke with Jake...he was very professional and nice...made me feel at ease with policy...will definitely pass this on to family and friends.. I was with another company and they increased the cost of my policy after a year and I lost coverage.. I was assured this would not happen with Select Home Warranty... I also like the fact you can pick your own person to do the work. Thank you.

I compared several home warranties and decided to call Select to obtain some additional information. The representative, Alex, was extremely helpful and knowledgeable. They provided the coverage that I was seeking and he also walked me through other discounts that I might be eligible for. Very happy with my experience in signing up for Select's Home Warranty.

If I could give zero stars, I would. I had the worst experience with this company and their customer service, if you can even call it that. Particularly, Belinda S. and James **, they spoke to me in the most unprofessional way, I was shocked and disgusted. My hope is that the recorded calls are reviewed by someone who values customer service and professionalism because James' tone and comments were unacceptable for supposedly being a supervisor. Communication is awful and your claims don't get resolved, despite multiple attempts to reach someone who can help. I'm not one to post reviews, but I hope I save at least one other person from going through something similar.

Thought I would give the home warranty industry another try with a recent house purchase, but the poor experience remains. It seems to be standard practice in the real estate industry to include home warranties in sales contracts, so I opted to try Select Home Warranty after a poor experience with American Home Shield in 2003. While the sales experience was tolerable, if not borderline pushy (emails were so frequent, I finally sent them all to my spam folder), the real measure of a home warranty is the follow-through when you make a claim. I had two claims, one was approved and one was denied. After the payment was received from the title company, a 30 day buffer period is mandatory by the company.

I notice most of the people giving this company a glowing review have just signed up. Sure their sales reps are nice and professional to get you to purchase a warranty; promise you discounts and get you to pay for years in advance. Just don't try to use the warranty!! I purchased a warranty when googling the company I had used previously and this company came up; after reading the their coverage and speaking with their rep and getting this great deal I stupidly purchased a 3 year warranty and paid $1100 in advance.

Consumer Affairs - shame on you for promoting this company as one of the best. READ Instagram reviews about Select Home Warranty if you want the truth and avoid losing money. We bought an 18 month policy for TWO properties and paid the amount in full!!!! Joke is on us! I now realized after reading IG reviews that we’re screwed. How can Consumer Affairs be in bed with this crooked company. Perhaps Consumer Affairs CAN'T be trusted either and reviews are not objective. Horrible service. Two weeks now trying to get service and they have 10 million excuses similar to other reviews. They also don’t pay the claim timely or fairly or even at all.

Be aware! I signed up for a whole year. 3 months after signing up my heater went. It has two zones and they told me they did not cover that. After filing complaint with BBB they sent somebody out and authorized only $150 in repairs when the total repair was close to 2000. Also the positive reviews I would be very leery of

My experience with getting this policy was very good. The gentleman that helped me was very knowledgeable and helped me receive discounts that would benefit me. He also responded very quickly to my email when I did not receive my policy within the first 2-4 hours. I have now received it.

I recently called to find out about coverage cost etc. Spoke w/ Fred and he was very helpful in securing us a policy which saved us quite a bit of money. He also gave us more options to increase the savings. Very happy with our switch in companies & coverage.

I was extremely satisfied with the attention given when I called for information about the home warranty options. I was given a thorough explanation of the rates and what each plan covered. I chose one that included coverage on a garage which I do not have and was given a discount on the plan where I would not be able to utilize that coverage. I am very pleased with Select Home Warranty and would recommend them to a friend.

The sales person was very courteous, helped me find the right plan and even offered extra discounts I was not aware of, overall a great experience, I was getting quotes from other companies, but they were very proactive, even called me back. Other companies placed me on hold and then were very vague, I would highly recommend this company.

I was taken care of by a professional with great communication, I explained what I needed and the rep guided me through what I am getting and offered me great discounts. I don't know about what other companies offer because this is my first experience with home warranty but I think I landed on the right people in the first try.

When I called Select Home Warranty to the time I was connected to the service, the tech was fast. However, I did not need the service anyway. The technician called me and was ready to dispatch. Great turnaround and courteous service. I recommended Select Home Warranty to my cousin. She will be signing up with Select Home Warranty. She also resides in TX.

I researched home warranties and decided to contact Select. The representative was very knowledgeable and answered all my questions. I purchased the Premier plan and feel great about all the major systems and appliances having coverage. I was surprised they even cover plumbing and roofs! Gives you peace of mind as a homeowner.

Jake ** provided great savings when he contacted me on 14 March, 2020. He beat all other competitors and offered more coverage, for longer, that costed less. Very impressed with the company and look forward to not having to shop around again in a year.

It was real easy to sign up. Good rate. I have not started yet but looking forward to peace of mind and having coverage if and when needed.. No issues so far and hope not to have any problems. Simple website design. Hope not to need to use it but good to know it is there if I need it.

When I contacted your representative I found that he was courteous and above all very patient with me during the conversation. What transpires after this will give a better idea of how good your business is and if so I will continue to be a long term customer. I'm looking forward your continued co-operation in resolving issue.

The experience was easy and worry free. The customer service knows what they are doing. Problems taken care of within in a few days. It is nice to know that I would be covered if something happened. Great value and would be glad to recommend to anyone, especially if you have an older house.

Alex was very helpful in securing the lowest price for maximum coverage on our new home. We were able to purchase a full year policy for much lower than the competition. We have yet to log an issue because we still need to wait the 30 days, however it was a positive experience.

Only allow payment with credit card. Have not had a claim so no comment on that. Lot of sales hype and pressure to buy. Seems to cover lots of items. Have not read the fine print yet. Will have a better idea when and if we file a claim. Probably a better time to write a review then.

Overall the initial signup was good; however, I will suggest that the salesperson not be quite so aggressive. While having longer term plans is a good idea, but when I say I don't want one, please listen to what I am saying about finances and move ahead — I don’t need to hear options I am not going accept.

I was very satisfied with Noah. He was great. Trying to get me best offers possible. I have had a horrible experience with AHS. I got a good contract with Noah. Everything covered for 3 years 6 months. I have some peace of mind. I was very happy after finding someone like Noah to do business with.

Water heater is not working. The rep was very nice and we are now waiting for next step. So far so good!! We are looking forward to have this completed. The rep was very nice and seem to have our concerned as high to resolve as soon as possible. Very happy with service so far.

I am satisfied with the quick quote and response from the sale representative. We quickly go over the HW plan over the phone and make a final purchase deal. I also received follow-up email with my tracking policy number so that I can be sure everything is accurate and correct.

The rep that called me was very polite and easy to understand. He explained my options but was not pushy which is one reason I signed up. The price he quoted me was almost $200 less than another company. The next "test" will be when I have a problem, but I am confident it will be handled with the same professionalism as the sale of the contract was.

I had decided to purchase a home warranty plan and I was researching plans. I chose Select because the reviews were good, the price was very good as I am on a strict budget and the gentleman I spoke to was very nice and patient. He also seemed very knowledgeable.

I am very pleased with the service that I received. All of my questions were answered and I feel that I'm in good care with this warranty company. The representative was very knowledgeable and kind. I gladly switched from my old company. Dependability and loyalty are important to me and both are important to this company.

Isaac M. was very professional and thorough in his presentation of the Warranty program and the coverage of the Platinum service contract and the benefit of paying for a year year in advance with two free months as the reward for paying for12 months. And the free roof damage coverage is unbeatable.

The agent was clear and helpful. I feel very confident that any and all concerns will be easily provided for. I ordered this warranty as part of the sale of my home to give the new owner a peace of mind. This is an older house and although everything is nicely in working order, it is nice to have reassurance that should anything go wrong Select Home Warranty will be on your side.

Sam **, my salesperson, was very professional and did an excellent job. He answered all my questions patiently. I was able to purchase the warranty at a reasonable price. I compared the coverage provided with other insurance companies and this one was the best. I will recommend the service to my friends and family.

I've been doing business with another company for many years & very unhappy with the company & wanted to change. Shane was able to give me a plan that was more affordable & it covered more appliances than my previous plan. He was very patient & courteous on the phone unlike most sales people who are just interested in getting the sale. I wish there were more people like this gentleman out there.

My initial phone experience while signing up was quite easy and fast. The representative I spoke to was very helpful and provided many options that could suit my needs. I was very appreciative for his support. The pricing seems to be very good compared to other options I had reviewed. Cannot comment on the service as I have just signed up, but if it is anything like my experience so far I believe I will be very happy. Would definitely recommend Select Home Warranty to friends and family members. Thanks again for all your help.

Sales persons answered all my questions and was helpful in listing all of the ways to save money. He offered to reduce the price if I would like to extend the time period of the service. I was satisfied. I would recommend one of my friends to look into using this company.

The service representative answered all of my questions and was helpful in getting me the right plan. He was patient and knowledgeable about the plans. He also sent all the information I needed in a timely manner. He also let me know about the referral program that gives you a free month when you refer a friend or family member,

I've just changed from another warranty company which I've been very un-happy with. From everything I've heard about "Select Home Warranty", I know I will be very happy with; including my annual fee, strongly recommend to others which I rarely do. Again from all I'm associated with this is the sort of company I know I would be very pleased and happy with. I plan to be a very long and happy customer, and not afraid to tell others about this company.

Salesman was very helpful and knowledgeable, made things very simple. We will definitely recommend this home warranty plan to friends that are interested. The plan we chose seems to be the right one for us, hope our expectations of our plan fits our needs. If our plan works out we will definitely stay with Select...

My representative was very helpful in explaining various options available and the benefits of those plans. These explanations helped us make the right decision for our needs. We are hoping that we don't have issues with our new home but feel better that we have Select Warranty coverage just in case.

This was by far the most affordable home warranty and it even covers roof leakage! So far so good. There's also a low claim deductible which is very helpful when we're house poor after closing!!! Our customer service rep Moe has been the best. I would definitely recommend them to friends.

First they don't cover what they refer on the list, because they give you what they want for the appliance that needs to be replace and they don't pay for the service of installing it and you have to pay for the servicemen to tell you it has to be replace, they tell you that the warranty does not cover this and that so you have to pay for everything. Stay away from this company.

I was helped by Daniel ** last month and received information regarding home warranty. I was very impressed with his service and he was very thorough with the details of what was covered and the type of coverage and the promotions they offered. I wasn't ready at the time but kept his information and called him directly when I was ready to purchase and I'm very happy with the decision to be a customer with Select Home as I had a negative experience with a different company in the past and Daniel was very reassuring.

This is the worse warranty company I have ever encountered. They find an excuse to not cover any repairs and blame everyone else for delayed response. Also made the mistake for paying for 3 years and they talk me out of canceling stating they will do better but they never do. I have had to pay for all repairs out of pocket. This company is a joke and will cost you more money than just paying for repairs on your own. Do not use.

The water at my house has not worked for approx 3 weeks now. Only response I get is generic email, saying that they can’t put anybody in my area to service the situation. When I signed up for this account they told me they had tons of people in the area for work to be done. Willow is very popular place. I did receive an email telling me that I can take care of myself and then work on getting reimbursed. But nobody in my area is interested in working on something and possibly not getting paid!!

Platinum care program we received a discount and Bruce ** made it so understood everything that we are receiving with warranty. We signed up for the 6 year plan & locked in rates. My daughter has them for her home and highly recommend them to us for our home. They have great service for the policy. Great service for repairs.. Include appliances, well, roof, ac unit, plumbing ductwork, garage door opener, ceilling fans, water heater, etc.

I purchased this home warranty just two days ago. I’ve had the contact them a few a few times but haven’t needed any service yet. The customer service people and the sales staff were very good. They made me feel appreciated. They were able to work with me on the cost. I hope that dealing with them later is as nice as it was this time.

The sign-up process for Select Home Warranty is a super easy process online. A super friendly Salesperson called me within minutes of requesting more information about what was covered by the Select Home Warranty and was able to answer all my questions with minutes. The checkout process was super fast & easy to get signed up for my select protection package. Highly recommend!

He was very nice and pleasant to talk to. Told me information and prices right away. By doing the 3 years saved big time. Looking forward to dealing with you in the future. I found your ad on my email account. Glad I opened. I had no problem filling the form and a call came within two hour. Message was left on phone so I was able to return call.

The person submitting the claim for me was very helpful, considerate and efficient. It took less than 24 hours to receive a follow up call from a person who was equally efficient. I also received an email to follow up on the claim. Within the hour, a company had been dispatched to repair the problem with my washer.

Richard was very helpful. He explained all, our options and let us make up our minds without trying to upsell us. He was very professional, friendly and knowledgeable. He answered all our questions and helped us decide. His knowledge and friendliness was instrumental in our decision to use Select Home Warranty.

Had a very good experience. Sales rep explained everything that I asked. Made sure all my question were answered and took the time to explain all my questions and was able to get me a good discount on a yearly rate. Will recommend to other people. Overall I would say it was a 5 star experience. Will be sending more business their way.

Their pricing seems fair and their restrictions seem standard. I have not had to call them out yet but they are helpful when I have called to have my documents sent to me. The only thing is the gold care that I was supposed to get was supposed to have roof leaks and it doesn’t.. Kind of a bummer that I need to call and fight that out with them but I have the invoice so hopefully they will honor it before we have a problem.

The person I spoke with was very informative and he explained the coverage and cost clearly. He gave me different options, but did not pressure me in any way. Our conversation was pleasant and compared to other companies I had looked into before. I found they cover more items for less money. A lot less money. I feel more relaxed knowing I have great coverage in case I need it.

Just signed up... Easy to sign up and great cost! All appliances were covered and was able to add additional item. Received my contract and it contains the coverage we need.. Salesman was friendly and answered all questions, made sure we had the coverage we needed. I would recommend them to my friends and family!

I made claim for frozen and busted water pipes during the hard freeze in Texas on February 14-16, 2020. Select Home Warranty arranged local Plumbing company- Sychar Technical Services to come to my house to access the damage to make diagnosis. Although I do not have appointment with date and time yet by Sychar Tech. Service, I am happy with the prompt service by Select Home Warranty representative.

The home warranty sales person was great. He went through all of my options and even suggested some options I hadn’t thought of. I chose this company because of their competitive pricing and low call waiting times. I was pleased at how easy the sales process was and the renewal process and price lock features in the future!

Very courteous and respectful and direct to the answer. I hope that we will have a good relation on this. I’m excited of what this company will offer me because I’ve been thru quite a few company but most of them failed me. So hopefully it will turn out to be great and I’m very optimistic about it and if things turns out good I will tell all my friends and relatives about this company.

After resurging for a Home Warranty Company, I decided to call Select Home Warranty. Jonathan ** was very friendly, helpful, courteous and knowledgeable. He even saved me a lot of money, compared to my existing plan which was to expire within a few weeks and a very big increase in the new premium. Naturally I signed up with him.

Sales professional, Lucas did an outstanding job! He was knowledgable, professional and polite, he helped me determine the best warranty coverage with the additional items added to provide the best solution for our home! Our discussion included all of the available options from Select Home Warranty! I look forward to receiving great service! Much appreciated!

First time dealing with George ** from Select, he was very nice and gave me great information, also all discounts with my plan. I purchased plans for two houses in Texas, with a 3 year plan for each house. Would recommend this company and person to anyone needing a home warranty.

I shopped around for the best offerings and Select Home Warranty was the best I found. Easy to sign up and excellent coverage options. Our house is only about 10 years old and with higher end appliances, we know it will be a matter of time before something breaks. Excellent peace of mind.

A very easy sign-up process with an accounts representative. Attention to detail and all questions answered was impressive. Provided choices and detail as it concerned the various service plans. The extended multi-year plan that can transfer to new ownership or to new place of residence was the seal on the deal for our family. Enjoyed the process and look forward to the warranty if needed.

I spoke with Barry today, a representative at Select who helped me switch Home Warranty companies. He was very knowledgeable and helpful and patiently explained the options Select has to offer as well as the full coverage that my new plan offers me. I would highly recommend, and am looking forward to using Select moving forward!

BE AWARE. THEY JUST WANT YOUR MONEY. I took this warranty last year. I file one claim about 6 months ago 1st claim was took care ok but recently I have water leak under my kitchen cabinet so I open new claim. When I call customer service lady took the information down and told me, "Someone will contact you within 24 hours." When I didn't receive any call after 24 hours I call the customer service. They told me my claim is still under review & I have to wait 3 days. I explained the person I have water leak. I already wait 24 hours as first agent told me when I file claim. It's an emergency. In 3 days water will damage my cabinets and could damage my basement ceiling & probably my basement too but person act normally like he does not care and told me I have to wait 3 days no matter what. That's the rule.

I would give less than 1 star to Select Home Warranty if I could, they lie and are a huge ripoff. We joined and paid for 3 years as they made it sound great. Then we had our first problem, our hot water heater failed and started to leak. The contract states that all aspects of the hot water heater are fully covered, all components, etc. We called and told Select Home that our unit was leaking.

Very professional and added our new extra refrigerator to the policy. I wanted to make sure our policy will cover any future issues with this refrigerator. I have not made any claims at this point, but know if I do, I will be taken care of by Select Home Warranty. Thank you.

I bought a policy with Select Home Warranty in 2018 and had a really bad experience submitting claims. My first mistake was paying upfront for 5 years (got 1 year extra). My first experience was with a Kitchen faucet leak. I reported it to the Select Home Warranty, recorded a claim & they sent someone from a local plumbing company and he diagnosed the issue and never sent diagnostics back to Select Home Warranty. No one followed up. After a week, I was asked by Select Home Warranty company to get my own contractor to diagnose the issue. I got my own contractor look at the faucet and it needed a complete replacement of the pipes and faucet. Select Home Warranty said it is not covered in my policy. I ended up spending ~750$ including labor from my pocket.

I have had nothing but good luck with Select Home Warranty. Courteous and professional as always. From the start of the call is kindness and sincerity throughout the call is professionalism and a good support team to help you with almost any problem. If you're in need and don’t want to spend a fortune on repairs I would recommend Select Home Warranty to anyone family or friend.

Was very satisfied with the home warranty coverage and cost compared to other companies. Ed ** was a pleasure to talk to and answered all my questions in detail. I like that fact you can get yearly or long-term plans based on your needs. Would definitely recommend Select Home Warranty to anyone looking for a home warranty.

The good and the bad.

Noah was reasonable and fair. HE quickly responded back to me when I called him and left a message. He was not pushy in trying to get me to increase more service or years to the plan although he did offer to do so. Then he was most efficient in processing the new service and securing payment.

Daniel ** was wonderful! Answered all my questions, was courteous & knowledgeable. I was with a different company for over 10 years with 2 homes & 15 years with my home. It started out well & went downhill. I'm looking forward to a new adventure & a long relationship with Select!

The sales rep was honest, quick and also indicated that I was eligible as I was military. There was a better deal seeing that I had the funds to buy the 5 year coverage but I don’t have $2200 or so to pay right now. I even recommended a couple neighbors and provided them your number just in case they don’t have home warranty.

I'm really pleased with the price I got but I will admit, the sales pitch was a bit strong. However, I can overlook that as the price speaks for itself. The most important thing to me was that I needed roof coverage and was looking for 24 months at a discounted price. It seems like they couldn't offer a two year plan and instead wanted to offer only 3 years or more.

Cut off valve under sink separated from the pipe flooding the bathroom. Had to cut off all water to the house 2/24/21. So thankful that I was able to get a plumber same day and problem is solved. Would highly recommend Select Home Warranty. I was very grateful to get this resolved same day.

Bruce on the sales team was excellent in explaining the details of the policy and working with me to give us the best deal. The coverage is excellent and the value beats anything else I saw while researching other companies. Moving into a new home involves a lot of unknowns and stress, but Select Home Warranty has now has given me peace of mind! Would definitely recommend to anyone considering purchasing a home.

Dealing with Jonathon made this transaction a real pleasure. As a veteran he expressed gratitude for my Service and was very professional. I saved a great deal of money over the home warranty company I was previously with. Even the service call fee is less than what I had. I only wish I had chosen Select Home Warranty years ago. Thank you for helping an old veteran. I really appreciate it.

So far, so good. Seems like a reputable company and got a great home warranty rate! Loads of home coverage for the money! Check it out at Selecthomewarranty.com! Answered all of my questions in a timely fashion. Would definitely recommend to a friend, neighbor or family member. Thanks very much!

I spoke with Isaac at Select Home Warranty about renewing my policy with them. He was polite and knowledgeable. He offered me a policy for multiple years with a better rate but I was unable to utilize it at this time. He did not try to push or coerce me to buy the upgraded policy. I appreciated that he took the time to explain things to me and listened to me.

I have had different warranties before, however Select has been thus far the most easiest, quickest, and very communicative. My toilet was not working properly. I contacted Select and they set everything up. Let me know when I should expect a call back and when I should expect the job to be completed. The service man was very friendly, honest and did a great job. So far Select has been excellent.

Select Home Warranty is always friendly and professional. Although our problem with our hot water heater was not covered under the policy, they were still nice to work with. We have had to file claims twice in the past year and they were outstanding to work with. We definitely recommend the company and will renew our policy when it's time.

The staff I spoke to regarding purchasing a home warranty, was friendly, polite, and knowledgeable. He explained the plans available and the cost of each choice so I could make an informed decision. I was able to contact him easily with any questions and received a prompt response to my issues. I would definitely recommend them to my family and friends.

I was pleased to work with an agent at Select Home Warranty who was not only knowledgeable but also pleasant and helpful. Customer service is very important to me and I look forward to a continuing relationship with your company. I feel confident that your company will provide good coverage, prompt response and good value to me as a customer.

My policy number is: **. The whole purpose to buy this home warranty is to have peace of mind which I never had. I submitted 3 claims (**, ** and **) which I never being reimbursed, and Select home warranty provide weird explanation so that they do not have to pay for the submitted claims.

This is the worst home warranty company I have ever dealt with. First you're on hold to file a claim forever. They decline everything even when it's clearly listed in the contract as a covered item. They go back-and-forth hoping you give up. I made a client in Nov 2020 and they final paid $150 for a $600 salt cell for the pool March of 2021! I just filed a claim for our heater and they declined the service that is clearly covered in the contract! Don't use this company. Zero stars for me!

I have have filed at least 5 claims with this warranty over 11 months. Even though they told me these things were covered when I bought this policy, they always have an exclusion in fine print. They have not covered any issues at my house. Now my furnace is broke and they want manuals and maintenance records for the last 3 months. I just purchased this house 2 yrs ago. They said at time of purchase of of the warranty that the furnace was covered. They are very deceitful to get you to purchase their lies.

The rep that assisted with change the length of coverage and was extremely patient, kind, empathetic, knowledgeable, and courteous. My husband and I are happy that we made to decision to upgrade our plan to a 3 year plan. I even provided the company contact information to my sister so that she too can utilize Select Home Warranty.