Select Home Warranty Reviews

The representative that I spoke with this morning was very helpful and knowledgeable in assisting me in finding the model/serial number on the washer that I needed to make a claim for, it was early, and she was “kind and patient.” Truly professional. She explained the process that would follow regarding an email, and my need to follow up, the service fee... etc. A great interaction with a phone representative.

I had an emergency were a pipe bursted and had to call a plumber that day. Filing a claim the following day with Select Home was effortless - they answered the phone, and gave me very simple instructions how to file the claim. It was approved the following week without much fuss or undue burden on me.

I love the way they gave me options on the plans they have! Very helpful with what I needed and wanted! I was very pleased and satisfied with the results! It saved me a lot of money and I'm very happy with the way things went! I would recommend friends and family to join this company! They are awesome!

SHW helped me cover the cost of fixing my bathroom sink, the customer service (claim dept) were professional, understood my situation and they helped pay for the repair. I am very happy with SHW and I recommend them to anyone, homeowners, landlords, renters.

The Representative was very thorough and helpful. He explained all the options, answered all my questions while exercising great patience. I recommend Select Home Warranty because they have more to offer and competitive rates. Their plans are flexible and offer complete coverages so the customer can choose what’s best for their needs.

My customer service representative was totally amazing. He explained things to me. Especially in how to save some money!! I received 2 months free and saved money in doing so. So my contract Will paid off sooner. I can’t wait to see how this all works out for the company, the service company, the service and for me!!

Representative was courteous, helpful and knowledgeable of the product. Took time to answer all my questions and made suggestions to benefit and fit my needs. Gave me the names of plumbing companies they use and told me they would use any licensed contractor I had used in the past and was happy with. I will do business again with Select Home Warranty.

I called to put in a claim for my pool pump that needed repair and the assistance I received was very helpful and courteous. The repairman that came for the pool was also very courteous and explained what the issue was and the repair that needed to be made. This is my first claim and I'm very satisfied with SHW and the service provided.

It was a quick response! Having the SHW policy gives me peace of mind, not to worry about any expensive repairs that might come up. Whatever is covered by the policy, I don't have to worry about it. It is a great service and value for money! Exclusions, which are clearly listed on the policy, are what I sometimes worry about. Wish they could cover those as well at an additional expense!

I have put 2 claims and they always take care of my claim. If I get my own plumber they reimburse me with no problem. Sometimes taking care of the problem takes time. Like in a water leak it's hard to wait 2 to 3 days but I call my own plumber and it gets taken care of. Good warranty.

George ** was very patient, helpful, and professional in answering all of my inquiries to ensure that I had the policy that I needed to protect my property. I would definitely recommend the services at this time based on his customer service. His willingness to provide my quote in writing (versus just verbal) provide a level of comfort that I did obtain with other companies that I called prior to Select Home Warranty. Good Job!

Abraham was very professional, patient and helpful. I had many questions which he was prepared to answer. He was able to explain the product/policy in detail and help me understand why Select Home Warranty was a better choice over the competitor. He is the reason I chose to sign on with Select Home Warranty instead of the competitor that I have been using. Thank you Abraham!

I recently received a quote from Select Home Warranty and was shopping other options. The sales team contacted me directly and after listening to my requests was able to beat every other quote! They went a step further to tell me about additional savings that were available by locking in rates.

It was very easy and helpful with every aspect of my purchase. They even helped me with a lower price after I thought I was getting the best deal. When trying to find coverage in my area of HI. Select had the best coverage and made me feel comfortable with my purchase. Thank you select home warranty and looking forward to many many more years of happy business.

I spoke with Jonathan and he was informative and helpful. He explained how the coverage worked. He was very pleasant on the phone. I feel confident that if we do have a problem that it will be handled professionally and in a quick manner. And I also like that we can have our own maintenance person correct the problem..

The associate I worked with was knowledgeable and helpful. He explained all of the plan options and discussed my needs to help me choose the best plan for my current needs. I felt having all new kitchen appliances left me in a unique situation with home warranties. We were able to discuss this and find the plan that best suited my needs at an affordable rate. I did not feel this to be a pushy, high pressure sales tactic and felt comfortable with the associate. I would recommend to others.

Select Home Warranty has been good so far - I have issued 1 claim and they are working to dispatch a service person. I reported on Monday morning and am hoping to have a repairperson this afternoon. There were some questions which I called, provided my claim number and now think things are on track.

Renewal Rate increased by over $100 a year so I was forced to let my policy ending on 07/15/2020 to lapse to get the better rate now with no claims during the last cycle it wasn't worth me paying more. Now, the new policy isn't effective for 30 days and I will have to be in limbo if anything happens. It just seems like return customers should get better deals because we are the loyal ones.

So far so good, but I can’t say for sure until a tech comes out etc. The phone call was easy and productive. I’m hoping I will have some flexibility in scheduling when a tech comes out. Time will tell, and hopefully I can come back and add to this review if needed.

It was very easy to renew my policy with Select Warranty. I had their warranty for nearly 2.5 yrs prior to renewing for 6 yrs. I never had to get anything done in the prior years so I can’t talk about that. Their plans and prices and free months added to policy made me come back to them again.

Excellent value on a three year contract. Great customer service so far. They provided me additional coverage with a greater discount for being Military. Based on the internet information this company is #2 on the best 5 home warranties. Will follow up on future performance and rate. They also gave me the lowest service fee I have seen lately ($60.00). My yearly cost is also locked in for the next 3 years and the added roof leak protection.

I've had a contractor that has not responded to my calls pertaining to my insurance. I called Select Home Warranty and they were very helpful in taking care of the situation. Only being with Select Home Warranty for only a couple of months. I was very impressed with their quick response.

Air Conditioner Help. The representative that took my call were very knowledgeable on the process and what I should expect next. I was ask product information, when the problem and what the details of the issue were. Started I look forward to having the service tech come out and see how that part of the service works. Hopefully it goes as smooth as the first part.

Home AC not working. I called at 8 pm on July 21st, 2020. Customer service rep Hazel was kind to take my call and enter it in to the system. I received an email confirming my claim right away. I received the following email on July 23rd stating dispatch team is working to find technician.

The call to have someone come to check on a plumbing issue was easy and quick. The contractor was dispatched and came the same day. We are still waiting on the services to be rendered but the initial response was very quick. Will update the review after the services are rendered. Thank you.

I called to submit a claim and the process was very, very easy. Only took about 10 minutes and the associate was very kind. He walked me through all the info needed and made sure he fully understood my issue. I would highly recommend this company to anyone needing a home warranty.

Purchase protection for all my appliances for the next 3 years. I was convinced that a 3 year plan would be beneficial since my appliances were replaced over the past years at different times. Like to have one point of contact if a need any repairs. This company provides more features compared to their competitors.

So far so good! Daniel in the sales department was very helpful and kind. He was able to answer all of my questions and was very patient with me. I'm looking forward to great long-term experience with Select Home Warranty. If their claims department is as good as their sales department, sign me up for another year! Thank you.

To be the best you have to do your best. This is Select Home Warranty. And when you call them you will get fast answer and the approval get 24 to 48 business day. They have system and the search for contractors but sometimes the contractor they did not do the job so you have to inform them to help.

I needed to get my account number so I could make a claim. The young man I dealt with was knowledgeable and professional. I would highly recommend him because of The way he responded to my questions. I have never called before this call, but felt that all my questions were answered.

We were handled professionally and was quite pleased with the clarity of the rep, Chase. He answered all our questions fully. We hope that we do not need to use this service for any claims but feel if we do it will be handled quite efficiently. I would like to receive a hard copy in snail mail.

I called in after 10 months claims free. Had a simple and pleasant experience filing a claim for one of the rooms in my house not getting A/C flow. The representative was courteous and very thorough in making sure he clearly understood my issue. The price is reasonable for the year in addition to the service call fee. Thank you.

Initial call to start was fairly painless. The guy I spoke with was very helpful and quick. He was very thorough to make sure he had the information that was needed to enable the correct contractor was located. This is my first claim, not about value/coverage as of yet. But if it is anything like the initial call, it should be fine.

I was looking for home insurance on the website, but sales rep's call came in and explained in detail, so I could easily sign a contract. I am contracted for the first time for the first year, and if I am satisfied, I am planning an additional contract for more than 3 years.

Right after moving into our home, the washing machine that came with the house quit working. We were worried that perhaps we would have trouble with our claim since it happened so quickly. However, SHW sent out a repair person and the problem was fixed. I gave four stars because it took too long after the initial visit for things to proceed. However, we are happy that our washer is working well now.

Moe **, gathering sales rep that helped me through this whole process, was very helpful and patient. I was undecided and doubtful, but he patiently answered my questions about why I should pick Select over other home warranty competitor. Overall, I was very pleased with my decision and Moe really played a big part of it.

I called SHW regarding various plumbing issues. In speaking with the service rep (Mike), I found him to be courteous and well mannered in assisting me with my issues. He also repeated the issues at the end of the call prior to ending the call. This show attention to detail as well as a goal for proficiency and efficiency.

The customer service agent was very nice no wait time. My claim was dealt with promptly. She walked me through the steps and waiting if I had to look for information needed for my AC. I would recommend anyone to Select Home Warranty. The best was that she was polite and very professional. She stated to me that if I have any questions about the claim to call back at any time.

To be honest, I have not been happy with this company. I have been with them almost 1 year now and they have denied all my claims. But now I have an order for repairing my dishwasher. My final review will depend on how that repair turns out.

I recently purchased a home warranty from Select Home Warranty because fixing problems around the house is not my strong suit. That's not what I do for a living! Now, for the last 15 years or so, I did do almost all of my own repairs. I managed to fumble through the issues with common sense, tenacity and plain old dumb luck. However, now that I've gotten older, smashing my fingers or hands hurts a lot. Getting cut, hurts a lot. Getting shocked and blown across the kitchen, that's right, hurts a lot. So by investing in a home warranty sounded like a good idea. In May of '20 I did just that. Then in July of '20 I saw that the plumbing was leaking near a closet.

I called in with high concerns about my Washer, frantic about anything in the home that couldn’t be washed and the representative assured me that everything would be okay so that alone helped me. It would help if it could be next day service if not same day service. And the customer wouldn’t have to work so hard to find a reliable service.

Lucas was very intelligent agent, he knew what he was doing, I really appreciate his service, I enjoyed talking to Lucas, he understands his job and explaining all the details, I would like to see all agents have his knowledge, thanks to your company, I just shop around and I found your company have the best service and price.

So far their customer service has been pretty good. They usually get back to me within a reasonable timeline and are generally helpful. I didn't pay for the plan since it came with my house but from what the other person paid it seems reasonable. My renewal is coming up soon so I'll see if it stays reasonable. Coverage seems to be a little lacking though since I had a few things that I thought would be covered but was not. That could just be my plan though. I would say if the plan is at a good value or it's included in your house go ahead and get it. Otherwise, it might be better to save up the money yourself.

I was called pretty quickly from Josh at Select regarding getting a quote. Was able to answer all my questions and was very patient on my answer. He was able to hold on while I discussed with my husband on making our decision with who we're choosing. Not pushy in selling and very professional. With what Select was offering and price plus how easy it was to talk to Josh we decided to go with Select. Thank you. I look forward to the same professionalism and service for the 6 years we selected.

Air Conditioning Unit. I am pleased so far with the way my claim has been handled. I called on Friday, June 17, 2020. A repairman was dispatched to come to the house on Monday June 20, 2020. Both the receptionist at Select and at RW Heating were exceptionally nice and professional. The repairman was friendly. Thank you so much for your expedience.

Select Home Warranty has pretty good customer service. Most of the time when I come into contact with one of the customer service representatives they are pretty helpful and try to be somewhat sympathetic to your concerns some of the times, others times not so much. Thank you for taking the time out to read my review! Hopefully this will help some people on making a decision on the home warranty the choose.

I saved a lot with a senior discount which was a good rate. To get the rate, I had to sign up for a six year plan and pay for the six years upfront. The application was done over the phone and was simple and straightforward. I would recommend this plan to other seniors who are able to make the upfront payment.

Washer repair. So far it was excellent customer service. A repair person was immediate within ten minutes. I received a response from a service provider am waiting for a time. I am responding with a timeline convenient to me. I am waiting for a call back when I give them a time. I feel they are efficient and get me a service provider quickly.

The sales representative was very knowledgeable and helpful. He helped me weigh my options and provided me with great deals. The website is easy to use and informative. Thank you Select. Great Experience! Thanks for listening!

Good response time, excellent customer service. Happy with my membership. I have had this service for some years now, and this was my first time using it. I must say I’m impressed with the overall outcome knowing that my home is always protected! Happy customer here:) Glad I choose this warranty service! Thank you!!

I spoke with Bruce and was contemplating several home warranty customers. Bruce was polite and provided knowledgeable answers to all my questions and worked with me to find the right deal for our needs. This in itself was a huge decision maker for me and my husband. After listening to the different options Bruce provided, I was able to make what I felt was a good decision to choose Select Warranty.

Electric issues. My first attempt to getting the issue fixed was not successful with the first company they sent out. The warranty company seems to be trying to resolve the issue fairly. Customer service has been very good. Had issues so far with replacing an HVAC which was certainly a bigger deal. Still with no reimbursement for that.

Quick service and awesome repair!! Anthony the repair guy, was extremely helpful, knowledgeable and a quick and simple explanation was just right! Hope all the service people are just as awesome!!! Thank you! THE REFRIGERATOR and the Stove needed repairs, had them checked out at one visit. The repairs were a tad complex but worth the cost.

Their Agent provided Excellent customer service. Agent explained options very well. He was quick to respond to my inquiries. He had called me before I had finished reviewing their web page. Agent went out of his way to work with me to provide substitutions in the cases where I needed something covered but didn't have use for an item on the Pre set menu of options.

Ralph ** did an excellent job explaining the cost and coverage and taking the order. The phone call was very well handled and was promptly done. He covered all the possible ways to pay monthly, yearly and a five year plan and discussed all the various discounts available. But it is very hard to add an extra fifty words to this box. But almost running out of space in the box but it does scroll up so more words can be added.

I was able to get the warranty program I was looking for at a satisfactory price. The ability to search for and make a considered result wasn't that pleasant but that's reflective of the system used by the search engine. The final result made me happy. So if this is supposed to be a rating on the ease of getting a quote it wouldn't be as complimentary. If it is meant to be a rating on the service rendered, I can't because I haven't gotten any service yet. If it's a rating of the actual sign-up process, it was a task completed without any unnecessary drama.

I was happy to communicate with the representative of SHW for renewing my contract. Although I have rarely called the service for my property in previous years, I think it is a reliable company for both me as the home owner and my tenants. I look forward to having good services continuously.

I spend $100 a month on a lawn care system to keep my grass pristine. When my lawn sprinklers did not work I was concerned my grass would burn up in 95 degree weather in Florida in July. I put in an online service request late Sunday evening. Early, early, early Monday morning Select Home Warranty contacted me to gather the information and set me up with a contractor. It's not often you get that kind of service. Highly recommend Select Home warranty!

I'm so excited, I sign for 3 years, my sales person was very pleased I purchased this packet, explain everything. And done. I'm cover for must of my appliance, and also for heating system, I'm so happy. I was looking for a company that will give me all this.

Garage door. Pleasant and professional service. I don’t have 50 words to write. It was just one conversation. My very first conversation. So I did not get the opportunity to feel or think anything more than just pleasant and professional services. But hopefully when they come out to help me they can help me and after that then I will be able to let you know if I can see more. Thank you.

Belinda (Ext. **) was a great customer rep and very professional. Answer all my questions was patience. She also advise with some recommendations to save money. Such as multiple years renewal. With the customer rep experience I had. I will definitely recommend Select Home Warranty to friends and family. I appreciate doing business with them.

I was shopping online for a home warranty for my new condo. Select called me right away and offered a great value deal. I feel much more comfortable with my new home purchase knowing I have the home warranty. Customer service was excellent as well! They are fast and friendly. Coverage seems great too!

I am giving positive feedback after renewal of my policy. I have requested a hard copy of my contract instead of an email document as I have no way to print it. I was assured I would receive my contract within two weeks. It gives me peace of mind to know I have this coverage even if I am fortunate enough not to have to file any claims.

Hello. I have wonderful experience of Select Home Warranty policy issuance. Very quick and cheap. I think it is value for money. Good for enough coverage. I think this cheapest in home warranty industry. I strongly recommend this home warranty. I have past bad experience from a another home warranty companies. After sales services yet to review.

I called to see if I can get a quote for a home warranty that I can compare with other companies’ quote. Not only did I get a good price, Ed ** was very professional in dealing with prospective customer that I was able to close the deal with him without thinking about it/calling him back. Thank you so much, Ed!!

I was able to place a claim and received a confirmation email briefly after informing me that a technician is being contacted and I would hear back within 48 hours. This saved me time and was very convenient because I would not have time to track down a technician on my own at this time. The process was easy and everything was a touch of a button.

I was able purchase a home warranty that I am confident in. Sol was a ton of help and offered me an excellent deal. I called with multiple questions and all of my concerns were taken care of. I look forward to continued business with this company. I promptly received my contract and a thorough explanation of my coverages.

It was a very easy process setting set up. It has an inexpensive fee for the service calls. This has been a great closing gift for my clients. One less stress they have after just spending lots of money for down payments & closing costs. I called several home warranty companies, and Select had so much more to offer!

The representative Tom was very helpful and fully explained all my questions and concerns without being pushy. Tom took the time to explain in detail my concerns and was very polite and professional. Tom was able to offer me a very competitive rate. I am looking forward to working with Select as my new Home Warranty company and hope my expectations will be better than I have experienced in the past with a different company..

You referred a Pool Spa company for my garage door problem. They said they do pools and spas in summer, garage doors in winter. So I found my own garage door company and had it fixed. I’m waiting for the reimbursement form. Select said they only cover $125 of my $500 repair bill. But Ann is working on it for me. We shall see.

Dryer won't start. I called and got a very nice lady. She asked me about my problem. Then she instructed me on getting the information she needed. After I gave it to her she simply told me that they were already trying to find a repairman in my area. Simple as that. She wished me a wonderful day. And it was over.

George ** was very helpful with warranty availability and discounts. SHW also provides warranty for appliances that other companies do not cover. That is a big plus!!! Hope that warranty services are just as accommodating. A friend suggested home warranties as one of the best things she has ever done.

The sales staff were knowledgeable about the product line. They were both professional and engaging. I was not overwhelmed. They answered all of my questions in a manner that assured me that I could expect excellent customer care when filing a claim. I would be happy to recommend the company to my family and friends without hesitation.

The process of signing up was smooth and pain free. Also saved significantly over previous company. We will give it one year to see how service in and then decide on longer term plan or not. They do offer multiple tiers and multiple time frames. We elected to do single year first.

Great network with many providers and outstanding relationships with multiple tradesmen, they have a solid reputation in the industry, a excellent Better Business Bureau rating, and their easy online scheduling and outstanding customer service is second to none. I would highly recommend to my friends and family.

Air conditioner problems. The phone wait time was what they said it was going to be and the representative was very knowledgeable. I asked her if I could find my own repair person and she told me that was fine because usually their service or repair people do not contact within 48 hours.

I submitted a claim for my AC unit. This was right at the height of Covid 19 so it took a lot of back and forth, but in the end Select Home Warranty did a great job at understanding and evaluating my claim. They approved it and processed it in a reasonable fashion after the claim was finally approved. 4 stars for the service. Could have been 5 if it didn’t take so long.

I talked to Greg ** at Select Home Warranty and he was very professional and helpful with all my questions. He took the time to explain to me every detail of the plan and what to expect and how it works. So far I am very happy with Select's policy and the way they came across to help me. Thanks You Greg!

Peter was very helpful and knowledgable about the different options available. He went out of his way to try to get a better coverage option for a better price. He understood and did not push too much when I said that I just could not afford the 6 year option. It was a positive experience and I believe I got a very good deal and good coverage.

Amber was very patient and kind and willing to help. It was a pleasure speaking with her starting the steps to file the claim and get the repair started. I was very pleased with her professional attitude and the amount of time it took to complete the issue at hand and the phone call. I certainly will not hesitate to call again should any problems arise.

Richard has been with Select Home Warranty for 9 years. He was very knowledgeable and got the best price for me that he could. This company is rated #1 in the industry and I look forward to having this company as my Home Warranty Company. I have had home warrantees with 2 different companies during the past 6 years and have not had very good customer service. Richard puts them to shame.

Call for service claim was handled promptly and professionally. I received a confirming email with order number within minutes after completing call. I am now awaiting a call from a local technician, which I was told would happen within the next forty eight hours. This was the first claim I have had on the warranty so I am hoping that the problem can be fixed in a timely manner.

"AJ" was the phone representative that handled my claim request. AJ was very informative and explained the claim process very thoroughly. Very pleasant experience! It's good to know that professionalism in the home warranty industry still exists. I had been a member of American Home Shield for 30 years until recently when there customer service and reliability became non-existent. I called SHW, recommended by Consumer Affairs, and spoke with "Jake". Jake was fabulous and assured me that SHW is the warranty company I want for my home. So far, everyone that I have dealt with has succeeded all expectations.

7/17 - I called SWH for update. I am still told to wait. 7/18 - I called SWH for update. I am still told to wait. 7/19 - After 10 days of waiting, the claim is denied citing the following broad policy statement (btw, I was never provided any such policy documentation when I signed up).

My well pump quit working on a Saturday night. I took additional coverage for my primary well pump. I had to utilize my own technician as I needed it fixed asap as it was my primary water source. They did reimburse me some of the repair money which I was happy. They called and emailed to keep me in the loop of the process. Overall a great experience.

The representatives of Select Home Warranty really have your best interest at heart. They go above and beyond to offer you a 5 star experience and I am very happy to have acquired their service. Great discounts and a real quality staff sets them apart from most other home warranty companies.

We are experiencing high temps in the Scottsdale Az area. Waiting for a technician up to 48hrs for a referral seems like a long time as the condo is sweltering. We will call in a repair asap and seek compensation from Select Home Warranty. This is reasonable under the circumstances. We have put in a claim before.

Spoke the representative today and started the warranty quickly and easily. The representative was knowledgeable and did not force me into anything I did not want. He was able to explain just what I needed to know about what things were covered and asked if I had any questions. Much smoother than the last process.

They make you go through lot of hoops to submit a claim and the contract has some fine prints that will make sure your appliances will not get fixed. **PLEASE READ - Section 9 - Exclusions to Coverage. Or else you will regret signing up with them. :-(

The Customer Service Representative was professional in obtaining information relative to my claim and explained the process thoroughly, providing me with a claim number for reference. A confirmation e-mail was sent to me immediately and a plumbing firm reached out to me within just a short time to schedule a service call.

They were the best coverage and lowest priced of all the home warranty providers that I called. I also received 2 free months on top of my 12 month plan and it was 200 dollars cheaper than my previous warranty provider. I haven't utilized anything that the plan covers yet, but I feel very secure in the description of the service that is being provided.

This $ 150.00 is not enough to fix it. Are y'all paying the repair man? And I will get a check for y'all $ 150.00 to pay for the part? I need a ice box now and the repair man said it would be 6 to 8 weeks before he can get the part. I don't understand why this $ 3000.00 ice box is not being replaced. I was told that if a appliance go out that it would replace. And the $150.00 is a long way from covering the cost to replace it. I would get a different one. But a regular ice box with a ice make it $ 700.00. I don't have that kind of money. I live on a small disability check ($ 950.00). It would take a yr or so of saving before I could get one. I need one now. Need one how. Please help me. I have been madeing monthly payments for a long time. Thinking I would be covered and now I'm in a bind. Please help me. Thank you. Teri **

Schedule Air Conditioner Repair. This was the first time I had to call to schedule a repair using my Home Warranty which I recently purchased. The representative was very helpful. An email confirmation was received shortly after the call. Look forward to the arrival of the technician to diagnosis the issue and hopefully it can be repaired sooner rather than later.

I was looking for a new warranty after my American Home Shield warranty expired. I came across Select Home Warranty. They had a better monthly price, and cheaper deductible with great reviews! It seemed like a no-brainer and I gave them a shot. About a month into my warranty, my ice maker on the refrigerator start spewing water everywhere. Left a huge puddle, fortunately, I caught it fairly quickly and was able to disable the ice maker and clean up the mess. I decided to file a claim to get the ice maker fixed. It's clearly covered, right? Anyways, after finding out there is no way to file a claim with a real person, I went to the website to file a claim.

Horrible company. My clothes dryer was making a loud noise. I filed a claim. 5 days later they cannot get anyone to come over. They keep telling me that they cannot locate any technicians in my area. I am in Nashville, TN, the capital of the state and you can't find anyone??? Told me to get someone on my own. I make my monthly payment on time every month and they want ME to pay upfront and they pray they will reimburse me?? I wouldn't trust them to give me any reimbursement.

I called to inquire about a home warranty for a rental property. All my questions were answered, and I ended up purchasing the warranty on the spot! Looking forward to a lasting relationship with Select Home Warranty. The only thing not covered was the ice maker, which was strange, but since we don't have an ice maker, not a deal breaker.

Awesome customer service and a quick callback from when I first entered my information. Ed told me about options to cover my pool and roof which I took advantage of. Thanks for saving me money compared to what I was paying at Sears Home Warranty and they were only covering the washer, dryer, dishwasher, and microwave. I was paying $50 per month there and with the five year option, now I pay less per month.

Our Cooling AC unit stopped working yesterday when It was 104* outside. I was like NO way out all days this happen so I called the claims center and 24Hrs later they sent tech out to inspect, repaired cooling AC unit located outside house. They were fast, respectful and very helpful. Quick, easy and smooth process. I would referral them to anyone whom looking for home warranty.

I was made a few promises but when it came time for Select Home Warranty to honor them - it did not happen. Hoping they can make it right. Also it is inefficient to not have an online account to see all your info. You can request service by calling or submitting a form.

Last week, I talked to a representative on the phone and they were very patient and helpful. The representative took the time and answered all of my questions and concerns. I would definitely feel comfortable contacting them in the future if I need any assistance from them or if I have any questions.

Spoke to Tom to order the plan. Spoke to Louis to request confirmation email. Asked to delay start until end of August, so as not to overlap our present plan coverage. This plan was highly recommended. Glad we decided on it. Everyone was courteous and responsive and knowledgeable. Great service so far.

Had a plumbing leak. Select Warranty did not have a contracted Plumber that could make it out ASAP. So they authorized me to secure my own Plumber and they would reimburse me, less the trade call fee. Very fair and understanding. Would recommend Select Home Warranty to others. Believe it to be it to be a great value.

Was helped, need to find a repair person as they could not find one in my area. Took a few phone calls and some clarity on the policy. Make sure to read everything - fine print is key. I hope future claims will not be so difficult to navigate. The last person I spoke to was very helpful and kind, so that gives me hope for future endeavors.

I would suggest Select Home Warranty to any of my family or friends. Very nice and helpful customer service. Coverage is everything you would need or could find in a home. This coverage is worth the price. Most of my family has used this service and can vouch that it is worth the call and money.

Multi Year Plan with Select Home Warranty. Mark ** from Select Home Warranty was very patient and explained me all options. He even provided me ways to save money, I am impressed and would recommend them for home warranty. Value for your money and hope to have good service for my properties. Heard about them through one of my friend and definitely they have lived to my expectation.

I recently claimed for a broken ac. I filed the claim on a weekend. Select Warranty were able get somebody the following Monday morning. I did not expect them to come until Monday afternoon at the vet latest but am surprised they able to bring a ac repair guy right away.

I have had my issues with Select Home Warranty. I am a real estate agent so I have had clients complain about them. They asked for a review of my recent call and the call was ok but I have not gotten service yet on this claim so I can't speak for that. I will update if I can.

Overall, satisfied and made a good deal. I spoke with Greg to assist in switching to Select. He was informative and flexible when asked about different scenarios. The only reason it wasn’t 5 stars is he was just under pushy in trying to get me to commit for my time but, no hard feelings. It is his job!

Very good experience. Quick call back after I inquired online. Great price. The only thing would be that Ray, my sales agent, stated that if I purchased the warranty today, 7/14, versus wait until 7/27, the scheduled date of closing, that he would waive the 30 day waiting period. My contract does not reflect that specific revision/promise. I called Ray and e-mailed him. Hopefully he can direct me to the specific place in the contract where this waiver is reflected.

Called in to file a claim and it was painless!! The rep was super easy to understand and very knowledgeable and helpful. I appreciated the small wait time and quick to answer. She updated my account information in a snap! Ashley was respectful of my time and very friendly! I would recommend to family and friends!

Our air conditioner went out on Friday during 4th of July weekend. They were very quick to get someone out to our place to check it out Monday morning after the holiday weekend. Unfortunately the authorization process took much longer than we expected and we have gone over 10 days without air conditioning in the middle of the summer. The representatives are always positive and did their best to give us updates when we called daily to check in and let us know they put an urgency on the request. Would recommend getting someone to authorize claims on weekends or after hours so customers don’t have to wait two weeks to get things replaced and repaired.

My initial impression of SHW left me feeling unsure if the outcome of my service call would be a positive one since the company Initially scheduled to come out didn’t even service my area (after waiting 3 days). That problem was quickly rectified though by allowing me to choose a company on my own to make the repair and be fully reimbursed for the expense.

I called customer service twice a claim I had filed.. The first call was to check on the status and the second call was to ask a question about the claim. I spoke with different customer service representatives on each call. Both were very helpful and courteous.. My questions were answered promptly.

I had a plumbing claim back a month or so ago. Even though I have not received the payment, I have received email that my claim was approved in Full. I believe this claim has been settled to my satisfaction. I have been with SHW for several years now and have not had a problem with service. Thank you.

Enjoyed talking with their rep. Excited to see how the warranty works with our home and hopefully will be able to get some issues fixed with our garage, fridge and A/C unit. Thanks for being a positive first contact. I don't have any more to say since we haven't used the warranty yet.

I find Select Warranty Service's front desk accessible and responsive. I'm not necessarily happy with my latest service repair call for my AC problem, because the repair person gave my renter a hard time and didn't solve the problem right away. I'm also surprised to find Freon was not covered. Bottom line is, if you're going to invest in a home warranty contract like me, be careful and read the fine print! On the other hand, my clogged sink and freezer not cooling problems were addressed perfectly.

I just called Select Home Warranty for the first time because I am not satisfied with the service I'm getting from my current provider. When I called, unlike the other provider, I was able to speak with a representative immediately. He was knowledgeable and his service was very helpful. So far, I am very pleased.

I called this company 3 times with questions, and each time the reps were courteous, knowledgeable, and not pushy at all. I did my homework and changed from a company that I have been with for 5 years. The value was comparative but they have a 3 year lock in that is transferable and I can cancel at anytime. So if you can make this payment it is soooo worth it.

My A/C stopped working Thursday 7/9. I called to file a claim Thursday afternoon. They said I would hear from someone within 24 hrs. (Not good when it's 100+ degrees this whole week.) Well, 24 hrs. came & went. Called them Saturday morning, "We're working on it." Should have an answer this afternoon. No call, Sat. or Sunday. I called again Monday morning, "We should have something for you today..." NOTHING... I called an A/C company myself & had it fixed. Lousy Customer Service.

Called Select Home Warranty to file a claim on my Ac that stopped working. They were helpful and set me up with a tech to do the repair. I am pleased with Select Home Warranty so far. We will see how quickly they are able to get the work done. I hope this helps.

Spoke with Bob. He was very professional and accommodating. He assured me that my problem would be handled in an expeditious manner. I could not have asked for more. He told me to expect to hear from a technician within a few days and that if I did not to call him. He asked me to explain what was wrong with the hot tub and unfortunately I could only tell him that it was not working. Hopefully we will be able to use it again in a short period of time.

The agent took the time needed to understand my needs and suggested options that would benefit me. Did not feel pushed into a contract. Received an email with the terms as promised. Everything looks good so far. Buying insurance for the home while hoping to never use it but I will when bad things eventually happen. Happy so far.

I am happy that my claim was processed and approved however wasn't satisfied in how I had to work on it... The original phone call that I requested service she took for granted that I knew what the problem was concerning my garage door opener. She really was not completely listening to my concerns.. I am not an technician so I could not diagnose my problem and I felt like they should of sent an tech out to access the problem.. But today the phone conversation was 100% totally better...she listened to me...

Very detailed. Also accurate about the cost of the warranty advertised to it customers. We're hoping all the good reviews We're seeing are correct. Looking forward to doing business with the company because we know something is and will go wrong. Thank you for this Wonderful Opportunity of writing 50 words about an experience We're looking forward to....

Basically Good Experience. Select Home Warranty did not send out a repair person that they selected, what you would expect from a warranty company. We were given the task of finding our own, for a stand-alone freezer repair, because they were unable to do so. That was not an easy task. They said they would reimburse us, which hasn't happened yet, but I don't have any reason to think that they will not.

They call fast and have a lot of coverage options. Hopefully this will be a good peace of mind for our family. No claims as this is the first moment of coverage. Peter was knowledgeable and ready to seal the deal and provide protection for the home. Even got irrigation system and roof leak protections.

The sales rep was very knowledgeable and friendly. I have been a customer of another home warranty company for several years and their service, especially wait times to talk with a rep just became intolerable. I was spending hours on the phone trying to resolve the issues we had with one of our appliances. I hoping the experience w/ SHW is a better one than my former home warranty company. The coverages are very similar but the rate is significantly better. I'm hoping for the best!

This was an Excellent sales experience, it met and exceeded all of my expectations. The Pricing is very competitive and the services offered are what I was looking for. Service Calls are yet to be determined. Will most likely be adding a second home to the contract as its current contract will be expiring in September.

I was very pleased with the Ease of purchasing the home Warranty with Select. I liked that they called me right away to verify all information that I had submitted to them. The customer service and the information as well as better pricing was very professional as well. They offered two months free and a lower monthly rate if I was interested. They answered all questions that I had for them.

I experienced a consistent lack of urgency and follow through during this experience. Although the front facing customer phone support was very friendly and attempted to help, the follow through in the background was unacceptable and forced me to manage this case myself instead of allowing the process to work as it should.

Very professional and pleasant to talk to. The agent seemed genuinely interested in providing great service. In speaking with the agent initially for a quote, I decided to go with this company. I now have peace of mind if I happen to have an issue with items in my home.

Did not get policy in timely manner. I had to wait until I was billed on my credit card to get info to contact you about a new policy. It was not emailed to me like I was told by the salesman. I hope our experience with your company is better than our 1st encounter.

Ed was very helpful. He helped me set up my new policy quickly. I am hoping if we have a problem they will be taking care of us just as nicely. We will like having peace of mind of having this policy. Hope Select works out good for us.

I spoke to Jeff. He worked with me to get the best coverage for my needs. The price compared to other companies was much more reasonable. Also, the co-pay was half of another company that I looked into. The coverages are alike, so this is a better deal. Licensed technicians are promised for service when needed.

Calling in to put in a claim was quick and easy. With Covid19, I thought the hold time would be long and drawn out but it wasn't. The agent picked up rather quickly. Although he was friendly and had no issues putting in my claim, it sucked getting an email stating that the issue outside of my home isn't covered by the warranty. I'm going to have to rethink continuing coverage.

Mark ** told me l will get a 14 months special offer but as soon l get my contract saying only five yrs plus 12 months free but l pay 6 yrs for $333 per yrs and l got 2 homes. My understanding was 14 months for 6 yrs it will adds up to 7 yrs because the two months free plus because military and senior combine. If you listen to the recording he told me himself said more than 6yrs because of the 14 months offered.

I had a pleasant experience while enrolling with Select Home Warranty. The online sign up was a breeze and then I had to speak with a customer service rep to confirm everything. Everything went great and I was given a great deal that I don't think another company could beat.

The negative reviews you read on this company are all true. I waited 3 weeks for them to send a service tech...which they never did. They kept saying they had no technicians available in my area. I called my regular service company to come out. My service company was able to come out the next day. They later refused to pay for repairs because James said it was freon related part on AC. A reverser valve that was bad.

Great phone call. Very to the point. All info needed to sign up for warranty. Feeling great about overall sign up process. Very professional.employee. All info needed to signup. No wasted time. Thanks. Keep your customer service up to this standard. Hope that we will not need your service. But feel good without the worry of a non covered problem. Thanks again.

It was a wonderful experience. The agent answered all my ?. I was very satisfied with everything that is said. He was very helpful and very thorough. I would understand him clearly. Friendly and very polite. I was asking the same questions over and over again and he was very patient. Very understanding. I appreciate him. He is a good sale person.

The representative was very helpful and didnt take long to take care of the process. Thank you for the time that you took to send information as soon as possible. I would recommend the service to others. There was so much included in the warranty and will continue to do business as long as prices are great also.

The lady on the phone was very courteous and assisted me in filing my claim. My internet was down so I could not do it online. I have already received the email she said she would send me. My upstairs AC quite working this afternoon about 3PM. I was asleep after having a procedure done on my back. The inside up is blowing but the compressor outside does not come on. I have checked the power and it seems to be on to me.

Was real helpful with setting up tech support. I was able to express my problems with customer service. Getting a appointment was a little further the expected but I know it's the middle of summer so I'm ok with the delay. I hope that when the ac tech comes to my home that I get satisfied results.

I have been researching many home warranty plans over the past several weeks. Today I decided to sign up with Select Home Warranty for several reasons. The plan included everything that I was looking for in a home warranty plan. It also offered a lower cost for seniors and some good discounts including two months free and free roof leak protection for the life of the paid policy. I liked that it could be transferred to a new owner if I decided to sell my house or it could be transferred to a family member. Also, I like that the deductible for any service is $60 rather than $75 which most plans charge.

Lucas Smart was very helpful in setting me up with a home appliance warranty. I appreciate his honesty with the monthly rates, as I am on a fixed income and will pay for as long as I can afford the coverage. Thanks so much for getting back to me as I was looking for coverage prices and Select Home was the least expensive. So thanks again.

Agent was very accommodating and offered savings without being prompted. So far so good! was very prompt and polite. Sent all the emails correctly and thanked me for my business. Very personable. From the sales experience I would recommend the company.

The person I spoke with was nice. I am not sure about the services because I am new to Select. I hope it's a good buy. I am a little concerned because I have a swamp cooler for my Air conditioner and I am not sure that is covered. Time will tell. I hope It is worth having.

Representative was efficient in taking my claim and was done in no time. Hopefully your repairman will be as efficient???? So, she was great???? Will look forward to see how long it will take to get a call from a repair person!

This is my first time getting home warranty. Customer service was patient with me since I had a lot of questions.. They explained everything to me clearly and thoroughly and made sure that I understood what the program was all about.. I ended up getting a packet that I am pretty satisfied with.

The sales representative answered any questions we had about coverages and made the experience an easy one. We wanted a useful gift for niece and nephew-in-law, and their 3 kids. We discussed different ideas and did some research to decide which would be best choice. Then picked the company with the highest rating to start our price comparison and yours was the best value we looked at. Thank you for your time. Theresa

The claims process to get a technician scheduled to come out and repair our AC unit was quick and easy. I am super thankful to have this home warranty plan so we don’t have to worry about spending tons of money when things like this breaking after purchasing our home!

Select Home Warranty customer service is amazing!! They answered quickly when I called to get a estimated quote. The prices were reasonable and affordable. They were able to break everything down where I was able to understand each package that was offered and was able to answer all questions with no problem.

I had a chance to speak with someone from Select Home Warranty when my HVAC system started acting up. They were quick to my account and fill me in on the process of filling a claim. I was then able to finish up correspondence via email. I highly recommend them for that.

Ben ** was customer friendly, explained the benefit of each options and left the decision to me and answered all my questions that led me to opt for Select Home Warranty. He even tried to convenience me to lock price for the year 2022 to which I declined. I hope to have excellent relationship with SHW in the coming years.

William was a great help in helping me sign up for a home warranty. He gave me excellent service. He was very polite and he answered all of my questions. You have a great employee. He gives great customer service. When I use my warranty I know someone will come out here within a day's time.

I am retiring therefore I wanted a warranty that would protect items in my home that I have worked so hard to obtain. I did my research and Select Home Warranty was among the top 5 companies, so I decided to enroll. My hope is to never have to use this insurance; however, if I need the insurance, I will have it. I'm sure that will make me sleep easier at night knowing that my home is protected.

I've had Sears, First American, and others over the years and I'm happy I chose Select Home thus far. By far the friendliest and understanding team so far. Got me exactly what I needed. Alex, my rep, was very gracious in explaining what the "best deal" was for what I needed and my budget. I really appreciate it.

Quite impressed with Select Home Sales representative, for the warranty options, coverage and discounts were explained quite in detail. Multiyear policy discounts and rate locking were also explained in detail. The question I was having about the service being moved to a new location, was also answered. Definitely needing to be recommended.

Select Home has been very user friendly and responsive. We haven't had to use them much (thank goodness!) but when we do they are reliable. We had/have a plumbing issue and sent in a request for a technician and they responded within 48 hours as per their promised timeline. We now await for a successful outcome to our original claim.

Very friendly and helpful for being a first-time caller. Would recommend to any of my family or friends. The estimated time for the repairs was very prompt, again I am very satisfied with their customer service. Very friendly. Explained everything thoroughly. Customer service was very quick to place my order.

This is by far the worst place I have ever dealt with. If you look at their ratings on Facebook you will see that they are dishonest, avoid at all costs to pay a claim much less send anyone out. My AC went out on Saturday, today is Monday. They advertise they are available 24/7 but not true. I submitted a claim, called twice and spoke with an Asian woman I could barely understand. I canceled my account with them and now they want to schedule an appointment. I have someone in my home who is on oxygen and must have the AC running in the summer. Called my regular Heating/Cooling guy and he said we would be out within 2 hours. Use Select Home Warranty and you might wait a week or two to get service. Once their guy comes out it has to be approved part & labor. BUYER BEWARE. Check the reviews on Facebook.

I received the best customer service from Steven **. After I bought a 3 year plan for the best price, Choice Warranty called me and said I was scammed for the low price I was given and that I was only covered for 150 for each repair. I called Steven and he reassured me that I am in fact covered for 11000 a year. Which I will more than likely never reach. I appreciate his knowledge and explained to me that Choice Warranty does this to your new customers all the time. I am thankful for his honesty and look forward to doing business with your company.

Daniel was very helpful today. He suggested different programs available and discussed what my options were and how the insurance worked. We discussed different programs and costs. I believe I have an excellent policy. I understand my policy will start on the 12th of August of this year. It was a pleasure discussing the options available through Select Home Warranty.

The website is well organized and provided good information that was easy to find. The phone call back to me was appreciated and the service on the phone was excellent. It was very easy to sign up for the plan that I wanted. The extended three year purchase offer saved a lot of money. I really liked the lifetime cost guaranty. I will recommend this product to my friends.

I was helped in a timely manner.. Everything was laid out and it was very easy. I was told about all the plans and what they covered. Additional covered items available told them what I needed and went over everything told me about the multi year plans and options. Signed up for the prime plan and added extra coverage.. Very happy with the service.

Customer service is great. The policy has been great to have. Nothing but good to say. I have only needed to use the service once but it made the whole experience easy. It was when my A/C was not working. I contacted SHW and was helped right away. The thermostat was replaced. Overall it took less than a week from start to finish. I would recommend this provider to anyone. It is well worth the money. Very affordable and the people are great to work with. Very nice and professional.

My customer service person Miss ** spoke very clear and very patient while I retrieved my information that she needed to complete the claim form. Very professional. I would definitely recommend this company to family and friends when signing up was a breeze. Enjoy very much talking with customer service. Definitely worth the money you spend monthly just having the confidence knowing that you have them by your side.

Very helpful representative. Precise non extensive questions for filing a claim. Will recommend to anyone looking for coverage. Representative also answered other questions regarding coverage for another matter that I was not sure was covered and she explained to me that the coverage I was inquiring about was not something that was offered. I was happy in the manner of which it was explained as it was very courteous and informative as well.

I called to request a repairman for my bedroom light. It comes on only sometimes. The clerk was very kind and asked if I needed anything else to be repaired. I remembered that a outlet in my garage had stopped working. She said she would schedule someone for that also.

Salesperson was very knowledgeable and answered all my concerns professionally. No pressure to buy, just honest and generally concerned to make sure I had the best coverage for my budget. I reviewed several other companies but none had the customer service like I experienced with this company, I would recommend this company to my friends and neighbors.

My second refrigerator is not cooling at all. I submitted a claim online. Select Home Warranty has been in contact with me and keeping me updated with what to expect. They have emailed and texted me letting me know what will be next to come. Thank you so much for your Customer service SHW!!!?

I had put in an inquiry online and received a call from Select Home Warranty offering me a better sale rate than was advertised. The rep I spoke with seemed knowledgeable, answered all of my questions, and helped me to feel more secure with this purchase. I just hope that if I do have to make any claims, they will go as smoothly as that call did.

The representative took my call and I had a call from a technician the same day. They are scheduled to be at our home this morning between 8-10 and it is currently 10:07 and they have not arrived yet. Will write a separate review about the actual repair when it happens.

I have just started my home warranty so I have no complaints. They were nice while I was signing up. The true test will come when I try to use my home warranty. I have had two other home warranty companies that were not very honest. Hoping for the best.

The staff member was very helpful when discussing our options for our AC unit, but I feel that an AC outage in the middle of summer in Texas should warrant a claim pick up sooner than 48 hours. She was very nice but not able to give us a specific time Frame of when someone could come out.

Everyone that I talked to was so nice and very helpful. They had my claim in very fast and very nicely. They even answered my phone call at 1 am. They keep me updated on my case very quickly. I would high recommend Select Home Warranty to anyone when wants it. I look forward to contacting them again.

Bruce was very knowledgeable, answered all my questions and explained everything clearly. After doing research for home warranty programs I found that your Home Warranty program is rated highly, the rates are great and the 5 year program further reduced my yearly cost, provides additional discounts, and adds an additional year while maintaining the rate for renewal and service calls. This is why I made the decision to go with you.

Company communication is very confusing and slow. Upon filing a claim, I received an email saying I would be contacted within 24 hours. Four days later I receive another email saying I've been approved for a modest cash reimbursement to repair or fix the item, and to please contact my assigned technician to do so. However I have no assigned technician. Upon calling customer service, they told me I would not be assigned a technician at all due to the decision for the small reimbursement and I need to manage the repair myself. I could have called a repair person 4 days earlier had I known this information sooner. Their email communication is very inaccurate and confusing.

Called at 7am and was helped immediately to get a claim started and to find a technician for a broken central AC unit. It's been a string of hot days so we appreciated the quick response. Friendly customer service. Received confirmation email almost immediately that my claim was being processed. Good peace of mind knowing it was being worked on.

Air Conditioner repair. Called in my claim by telephone, representative was very helpful and efficient in finding my policy which I could not find. After the representative located my policy, they put in a claim so we could schedule a repair. They also sent an email right away confirming my claim. Overall service was fast and friendly. I would recommend the service to a friend or coworker.

There was a very rapid response to my inquiry on the Web by one of the representatives. He was very knowledgeable on the plans and reviewed the options so I could determine the one that would best meet my needs. Very impressed with the service and made my decision easier. Select was competitive with other companies and had the highest rating, which also helped me with my decision.

After contacting Select Home Warranty they routed the call to a service technician who promptly responded and set up the service call. A few days later, I was advised by the warranty company that the cost to repair my dishwasher exceeded the current value of the unit so I was approved for a cash reimbursement. I don't know if that's true or not because I was not made aware of how they determined the current value of the unit or what the current value even was but I accepted their determination considering the unit was about 5 years old. The payout seems fair and they did respond in a timely manner. I would say I am satisfied with this experience and the outcome.

Overall very easy process from start to finish! Got my quote online which only took a minute. I selected my plan and upon payment online they call to verify. It didn't take long to sign up once they called. They offer several discount options and it is way cheaper than my prior home warranty. Happy customer so far.

This time I had good, fast, smart service but the last time I called it was the complete opposite and not was I offered an option to review. The customer service rep was very knowledgeable and was able to quickly assess my issue. She then outlined the whole process and answered all my queries in a polite and Curt manner.

The home warranty claim process was explained and expedited by the representative on the phone. The process was efficient and professional and courteous. I was given appropriate options and information regarding my policy and the resolution that was available was appropriate. Thank you to Select Warranty for your care and

Received an awesome deal for seniors which prevents my premium from going up year after year. I also received coverage for my roof which I had never had before. When buying a home the roof is one of the most costly items out of your pocket. Greg was such a kind and informative representative.

I called to have a plumber come out. The Representative was very professional and polite. They took the time out to explain how it work to file a claim and step by step. By me being a Senior Citizen I felt relieved. I'm glad to be a customer of Select Home Warranty.

My last call was a good experience. I have an issue with my refrigerator. The agent took the necessary information and is now searching for a technician. She was polite and helpful. My claim is not complete at the moment. Just filed it yesterday. Hopefully the resolution of my issue is as smooth and helpful. One recommendation, send an email or give a phone call if more information is needed to submit the claim. I called to find out the status and was told more information was needed to process my claim.

I had to file a claim this morning and the lady I spoke to was nice and efficient! We have no AC and I’m a single mom with twins. This is why I got this warranty!! Thank you! She is even going to try and find a service provider to come today which is Sunday!

I was disappointed to hear that my a/c won't get checked for a leak. I was check for this problem last year and now you tell me you all don't check condensers. The problem inside. Not outside. Only thing I know I never said it was leaking outside so how did condenser come up to be the problem.

Professionally, he did not bad mouth any competitors, he simply said "You need to give us a try.. You will not be disappointed." Works for us. Rick & Wendy

The customer service representative was courteous, attentive and efficient. I received the e-mail confirmation from SHW quickly. At this point, I will have to wait and see how the remainder of the claim turns out. Electrical company will need to contact me, then we'll arrange for a date & time for the repair(s).

Placed a claim on July 10 for central air issue. Agent I spoke to was pleasant. Gathered all the information and provided me with an email with the claim number. Was advised it would take 24 to 48 hours to receive an email from the technician. Hope to hear from someone soon. Otherwise current process I was pleased with.

Jake ** was very helpful to me. He patiently listened to me as I explained my problems with American Home Shield. He did his best to find and apply every discount possible and I am very happy with the policy coverage and the annual premium which is hundreds less than AHS.

I was looking to replace my home warranty company when I received a brochure from Select HOME WARRANTY. Intrigued, I gave them a call and talked to a gentleman named Ray. We spoke for about 15-20 minutes and we ended up doing business. From my perspective, Ray was very professional and I ended up with many more covered items, a lower service call fee and a monthly payment only $4.32 higher than my previous warranty company. I thought it was a win/win for both Select and myself.

Customer service attempted to resolve my service request. Provided feedback. Arrangements have been made and now I am pending technician to come to my home and complete repair. Pending technician now. Received notification that company is still awaiting confirmation and now awaiting technician to be assigned my case. System is not allowing feedback ~ notice given additional information required; however, even after adding information system still holding up feedback.

Haven't used it yet, but the setup was easy and pleasant. The agent who called offered me a good deal on an extended plan and I took it. Got an extra year free and locked in a price for life! There is no reason not to do this right now.

Signed up. Rep explained everything to us. We seemed to get the coverages we were looking for at the money we wanted to spend. We want to protect our home without having to spend a lot of money being my husband and I are retired and he being a veteran.

As a new client and first time call in for service, it went very well. The rep was courteous and thorough. Despite phone wait time being longer than the 2 minutes, I was given the option for a call back. I was disappointed to know about a 24-48 hour call (email) back w/ technician repair info is required before even scheduling an appointment. It is a good thing the hot water heater or AC unit is not in need of repair!

Water heater leaking, making noise and also when washing and running bath water the clothes are slightly orange as well as the bath water. Was told because there was a leak you guys couldn't come out there for I told you guy to cancel my policy. Upon saying that you guys were willing to send someone one out to at least look at the other problems that I called about.