Select Home Warranty Reviews

Thank you Lucas for assisting me and providing great service. I feel a lot better not having to think about cost savings when you did it all. It helps to know that I have taken care of something that’s been on my list of to do this year. Thank you for giving me peace of mind.

Looked on line for Select information then immediately received a call back from Ray. He offered additional discounts and did a good job at being sure I was satisfied with the order. Overall savings was great and very much appreciated. Looking forward to implementing some of the services when needed. Can't beat the service fee, extension on monthly service and the option of our service provider which is not given in competitors programs. Thanks Ray.

Jonathan was most helpful explaining my options and assisting me in maximizing my coverage at the lowest cost for me, today and for the next contract renewal period. I was provided with a number to contact Jonathan directly if I needed anything. I did not receive the email with my contract information and I put that direct number to the test. The phone was answered promptly by Jonathan, and he resolved the issue immediately. Thank you!

At this point, I have yet to make a claim. I am happy so far. The reasons are: The customer service people were thorough and knowledgeable. The Select Home representatives were able to customize my contract so it would meet my personal needs. Last year, I spent nearly $1000 on repairs. It is nice to know I may never need to do that again.

I'd been on the fence about purchasing a home warranty for my new home and finally made the decision to do it today. I was able to complete the application online with ease and in the follow up call from Tom, the representative, I received additional discounts that were unavailable online. Great service and a smooth seamless application process. Thanks!

Jeremy was very helpful and gracious. I hope the actual service if I have a claim is this good. He explained the maximum coverage amount for the appliances and sent an new contract that specified the maximum of $11,000 was per year. He added the ice maker coverage for me too. I have not had a claim yet but have waited the 30 day period.

I was satisfied when I called and filed my claim. The claim representative was knowledgeable and professional. After the phone call, an e-mail was already waiting with my claim number and instructions for the process of having the stoppage fixed. Within 48 hours I should have the name and number of a company to contact.

My air conditioner was not cooling so when the service man arrived he seen it was froze up so I left the air conditioner run all night so I thought out turned out to be a Freon leak. It wasn’t covered on my policy but the service people were excellent. They added Freon and give me a quote to fix it.

Called SHW 2 days ago, representative was very nice and professional. Both yesterday and today I received an email that they are still working on finding me a technician. Although they haven’t found a technician in these troubled Covid times, I appreciate them updating me and not leaving me to wonder.

The approval process was easy. I was able to locate my own service tech, and once the repairs were completed I was able to email the invoice for reimbursement approval. There were no questions asked. My experience was hassle free. I would recommend this home warranty company to a friend.

Upon contacting Select Home Warranty for a homeowners warranty I was pleasantly surprised on the professionalism of the staff. Johnathon was experienced and thorough in his explanation on how the warranty works. Further he quoted me a fair and reasonable price and went above and beyond to make sure what he quoted was included in contract. Outstanding customer service.

The Sales Representative I talked to was courteous polite and very well-informed. It has been my pleasure to work with your sales representative. I will definitely recommend Select Home Warranty to friends and family. I feel that they treat their customers appropriately and do not try to sell them anything that they do not need.

Easy process to set up a service call, policy number, model number and serial number of the unit. I will be emailed once a contractor is found in my area to schedule service. Should see a repair person within 48 hours. I am happy as long as they get my furnace working in a timely fashion.

Mo was very nice. He was a very informative. When he didn’t know the answer he put me on hold for several very short minutes. He asked a supervisor if my gas fireplace was covered and the answer was yes since it was our primary way of heating our house.

Salesman was very professional and I received good discounts, will end up being way less than what I pay now, like the free roof coverage!!! Like the multi year discounts, I can use any contractor as long as they are licensed and bonded, service fee only $60.00. Looking forward to good service, like that they will fully refund if service is not up to par.

I had a great experience signing up and extending my service with great discounts. Well work the initial investment. They were courteous and not pushy on the initial call. The customer service representative took the time to explain all the plans and the key benefits to all the options. I would strongly recommend the company.

I submitted a claim for having to do some work on my HVAC unit. I used the company which does my maintenance on the unit, which was out of their network. My claim was approved pretty quickly, however it has been over six weeks since approval and I haven't seen a check.

Very helpful. Great customer service. I would recommend the home warranty to my friends and family. My experience speaking with customer service was great. Easy to talk to. Very informative on the different plans and their coverage.

Your salesman answered all my questions and was helpful in finding the best deal. He convinced me to buy a multi-year plan even though it was expensive because of the benefits I would get. These were not obvious without explanation. He was also good at customizing the plan to my needs.

Bruce was knowledgeable and patient and wonderful to work with which is why I chose Select for my home warranty purchase. I compared all of the different options and I am very happy that I purchased the Select Home Warranty. I submitted a request for a quote and within 2 minutes someone was calling me from the company.

So far the customer service was good. They helped me file a claim for my roof over the phone so I didn't have to do it online. Now I just wait to be contacted within 48 hours from a local contractor. Hoping they cover everything that will need fixed from the hail storm that went through.

I was having problems and called a local electrician. Then I called Select Home Warranty to tell them what happened. The Technician came within one hour. I called SHW when the Tech arrived. They spoke with the Tech to authorized the work. The tech resolved the issue. I called SHW back and SHW approved the bill and explained that I would be reimbursed. I gave SHW 5 stars because the process was quick, I didn't have to wait a long time, and the customer service experience was excellent.

Customer support was great, however due to holiday weekend it took 3 days to get a contractor and 2 more days before service was completed. This needs improvement. Contractor did an excellent job but had to wait almost 30 minutes for select to answer the phone for approval. Need faster response time for contractors. Notes on contract say no maintenance records needed, however fine print in contract say 3 years records needed, confusing which is correct??

The sales person was informative and offered several alternative payment plans for the selected coverage. He was patient and answered all questions regarding amount of coverage and payment options. This is very refreshing compared to the last Home Warranty company to which I was associated. I am optimistic that I will enjoy a productive relationship with Select Home Warranty in the coming years.

I am glad, I found Select Home Warranty. I have used other home warranty services in the past but was delighted with their customer support and whole process of policy purchase to support. Custom support executive was very knowledgeable and was able to answer all of my questions. They also offered me additional months for free of cost.

I had such a great experience with Johnathan with my renewal and he was so helpful! He made it very easy to understand the value of committing to 3 years! It's a great idea to lock in at these rates - no brainer! I will definitely come to Select Home Warranty again.

I called to follow up on the progress of my claim. The customer care representative was very courteous and helpful with what I needed at the time of my call. She expedited my information I submitted so the claim could move along quicker. Now it is a waiting game to see if my claim will be approved.

We were in search of a new home warranty company. Richard took our call and listened to our needs and provided us options. After we made our decision he let us know of another option if we were interested. It wasn't high pressured salesman techniques, just we have this if you are interested. He listened to our concerns and respected our decision.

Very helpful and friendly with setting up policy. Very helpful with setting up policy with the most cost effective and length of coverage. I was satisfied with the ability to save money and gain more coverage. It is a relief to have the coverage I need with extended policy.

Technician was good from Galaxy Company. They did good job. A/C unit is working very well. SELECT WARRANTY were prompt in service.. I'll recommend to other people. They were very prompt and punctual in timing. **** Select Warranty has good customer service and good in handling issue. I would recommend to other people.

Mel was most helpful in handling my claim and let me know how it would be handled with a contracting company. He informed me when the contracting company would contact me and to look for their email. Then I can set up an appt with me to check out the upstairs ducts. He answered my questions well.

Sales representative was very polite, knowledgeable, and articulate without being pushy. The plan seems quite attractive. We have had different warranties in the past, but this one appear to be the best priced. If we are satisfied at the end of one year, we will renew the policy. Most plans do not carry such comprehensive coverage.

We renewed our contract today and it was very quick and easy. I received a confirmation email today. The one thing that I think needs improvement is the amount of time it takes to receive a reimbursement check. We were told that you are hiring more people so hopefully that will speed up the process.

Service repair person was very good. He found the problem very quickly. I would have thought he would have had the part in his van. Work could have been faster if he was able to get authorization quicker. He had to wait 30 minutes for a reply from your adjuster. It would be faster if the service tech had clearance for a specific amount.

We just signed up with Select Home Warranty. So far the people we have spoken with have been very helpful and have brought up savings for us that we would not have thought of without their help. It' nice to work with a company that cares especially about senior citizens.

Select Home Warranty approved the claim in full - only had to email them the receipt FOUR times. SHW tries their BEST to find the slightest reason to deny any claim. They sent a plumber to clean our sewer line from the kitchen sink but would NOT approve the plumber to do what was necessary to unclog the line. They also say that our "plumbing system" is covered but when the water heater needed replacing they said it was EXCLUDED. What was the last year that a house was built in the US that didn't have a water heater as an integral part of the plumbing system???

Zachary, the sales representative, was a true professional. I was treated with courtesy and respect. As a retiree, payment structures are highly important. Zachary took extra steps to assure we could get the coverage needed in an affordable manner. Due to this experience, I can easily recommend Select Home Warranty to others.

We contracted and chose Select Home Service because of the good reviews online. Although we are new customers, and have yet to receive services towards any of the listed coverages, we are looking forward to not have any worries because of this extended warranty. We will provide further postings on our experience upon completion of a claim.

Called Select Home Warranty as our a/c unit quit working the hottest day of the year and they got a claim opened over the phone. It was our first time calling to get the a/c unit fixed and were worried it would take a long tome. Fast and convenient. Great customer service.

Selecty Home Warranty was quick to dispatch a company to my home. However, there was a mixup regarding which company was dispatched. The company that worked on the unit was not the company that SHW sent out. I was charged $195 for services. I sent an email to SHW and they were able to resolve the matter in one day. Great service!

I was completely happy with the rep I called and how he explained the service and helped me get discounts on the service. He was very patient with me as I had trouble reading my card number to him. I however thought the website did not cover enough information and as I was trying to read the differences in the plans, a pop up for a chat came up and I could not get it to go away without totally leaving that page and starting over and then it came again.

Ordering this home warranty was easy because of the Daniel. He made the whole process enjoyable and it only took a few minutes. Thanks so much. I got the platinum care plan and it looks amazing. Hopefully, I’ll never need it, but it definitely provides peace of mind to know it’s there.

First tech sent to fix our oven only re-calibrated it/not fix temperature problem. Oven worked but was set to a range of 30˚ so things got burnt. Over one month later, problem with oven started again. Called Select about problem, and asked for different tech since all first one did was re-calibrate and not physically fix oven. But same company was dispatched to work on our claim when had already requested to not have them be the ones to work on claim/oven. Took another two weeks to get an email from Select with different tech (that's after 3 more calls made to Select to let them know that had dispatched tech that did not want and after not fixing oven). Called next tech for date to fix, but was told they don't cover/work in our area. Called Select back to tell them... Now waiting for Select dispatch tech in our area (not first one) to fix our oven. When had garbage disposal problem, the tech Select sent us was great. Just having problem with oven.

I was hesitant about joining another home warranty company because of bad past experiences. But Select Home Warranty was a lot different than the others I have dealt with. Water was leaking from my toilet and and bathtub. They were able to have someone come in and diagnose the problem. I was able to get my items up and running right away. The technician along with the staff at Select were fast and efficient.

I got feedback on my claim only to find out leaking water heaters are not covered. I'm disappointed because Water Heaters are on the list as being covered but digging into the fine print it does say it's not covered for leaking, the main thing that goes wrong with them. The person I spoke to on the phone was very nice and was able to explain where it's listed and also send me a copy of the agreement.

I found it very difficult to get to the correct department when I called the first time. Extremely long hold time. I never have had a claim, however, needed to get my water softener fixed. I was told that I do not have the plan to do this and I needed to pay $79.95 for the plan. I was furious because I did not know it was not covered. On August 10th, I called to cancel my account as I had not heard from SHW. On September 8th I called again and was told that to retain my account, that SHW will send me a repairman in my area and will contact me within 48 hours to let me know who the company would be. Finally, I am satisfied that something will be done, hopefully to my satisfaction.

Claims and customer service reps were polite and knowledgeable. A tech was lined up immediately and. Phone number available. If more home warranty services were this reliable, I suspect that more companies would be happy to work with them more. Claims on web are easy and fast. The phone wait time is usually not more than 5 minutes. I am satisfied with Select Home Warranty and continue into my fourth year of renewal.

I just purchased my first Select Home Warranty Policy and it sounds great. Their representative Alan ** was very helpful. It seems like a wise thing to purchase for my new/old home. So far great service from Alan and I feel good having purchased a multi year plan at a reasonable price. I just hope I don't have to use it much!

For the coverage and price they are one, if not the best I could find. Deductible was competitive, coverage is top notch and price is perfect. Bruce in sales was easy to deal with and provided everything necessary for title. No experience with a claim so I can not comment to that process. Would recommend currently solely based on the value.

The representative I spoke with was very knowledgeable about the issue I am having and was professional in his assistance. He was also patient with the many questions and concerns I had. It was a pleasure speaking with him and knowing my concerns will be resolved in good time. I am currently in the process of waiting for qualified plumbers to completely resolve this issue.

Updated 09/15/2020: I repair my water heater which Select Home Warranty was supposed to repair. I spend $500 to repair it. Now they are not ready to pay partial also. These company are no use. They lure you by saying that they will give 2 month extra. This is their business policy. They just want money and don't want to provide service. Stay away. Please see my report on BBB also. I am not going to give up until I get my money back.

I was actually pleased with how easy it was to set up my account. Sam was very knowledgeable and answered all my questions. This company seems to know how to please their customers. It’s great to know that they will be able to help at any time of the day or night.

The telephone agent was very helpful and answered all my questions. I will recommend Select Warranty to others. Their coverage is more complete then others I have reviewed. I also reviewed feedback from existing customers, all positive. Select Warranty covers all home appliances in full, including septic and well systems. All the little things other companies leave off.

We purchased this home warranty for 42 months to include our pool, we had the filter Explode so we called them and filed a claim on August 27, they told us 24 to 48 hours we would have someone contact for the repair. After not hearing from them we called them again on the following Monday. Again they told us 24 to 48 hours. We were contacted on September 2 by a local pool repairman and he scheduled a visit for the following day which was September 3, he submitted his results and we called them for verification.

They were quick to reply about my claim and allow me to use whatever technician I wanted, but I was on hold a long time for them to talk to the technician to approve the work. They approved it for about half of what it will cost me to replace. That’s probably fair since they couldn’t find a tech in my area.

I reviewed several warranty companies yesterday and found this one to have the most service products for the money. I was offered an additional incentive to pay the year up front in full! Much to my complete satisfaction, I later spoke to Richard who then offered me MORE discounts!! If you can pay in full, if you are elderly & owner of your home for over 5 years (I believe) check out additional discounts with Richard!! No hard sales push and great information from him!! I am very happy with my new plan!! Thank you, Lindi.

The call was answered quickly and the service was friendly. The staff was knowledgeable and the associate was able to answer my questions. I was offered solutions to accommodate my needs. I was satisfied with the solutions provided. I would recommend this service to others and I am happy so far.

It was a Great and Easy experience signing up. Lucas convinced me to sign up for a 3 year plan because of all the extra benefits and money savings. Hopefully the service is better than First American Home Warranty. I will review again after the 1st service call and my hope is that I will get GREAT service and be referring them to all my Real Estate clients.

I was pleased with the service, as never sure how it's going to go when you really need to call warranty company. Best way to set up appointment is by phone (SLOWER online). And agent was friendly, helpful, got appt set up well. Great communication with the service repair call; good diagnosis and friendly. Able to confirm that the issue is not in dishwasher but the breaker box switch. Now setting up that appointment and got same, good service from Select Home Warranty. I let them know I am happy with them, as much as it's not fun to need them.

We had to file a claim due to ac issues. It was very streamline and easy, no issues. The claim process was easy to understand and submit. We received communication very quickly. The issue had resolved on its own but the ac repairman said to call back if it happened again. We just renewed our policy as we are happy customers.

My last call was wonderful. However, in February when I called it was NOT good. I spoke to a supervisor and he said he was sending me a check for $200 in compensation for my bad experience but he didn’t and doesn’t answer my calls. I do have a hard time getting their technicians to make appointments and then follow through.

I am a Real Estate Professional and I can promise this is the worst home warranty company out there. I decided to give them a try with my own home. 3 claims later they paid out a portion of the claim. I will not get into too many details but the policy states repair or replace. They gave me $250 to replace a $880 washing machine that was only 5 years old. You pay for what you get. Go with more expensive company that will actually take care of you.

Sign up was easy bc they don't show you the contract until after you pay. They never once mentioned that I need to have 3 years of maintenance records for my ac otherwise they will not honor their coverage policy. I paid a full year and my first claim they only offered to cover 150 of the 700 bill. That was after a month from when I filled my claim and the rep told me I was lucky to get that since I was trying to defraud the company work my claim. Can't believe the Jets allow them to use their affiliation with such abhorrent deceptive business practices. Stay away!

Do not choose this company for your home warranty. They offer a low price, but when it's time to make a claim it is unaffordable. Claim for our ice maker, not covered. What home warranty company doesn't cover an ice maker? So we had to add that charge of $39.99 to the policy to get covered. Then when service comes out we are charged $60 fee which is policy, but service person wants to collect $165 for labor charge. Are you kidding me, what home warranty company makes policyholder pay for labor charge. That's why I have a home warranty. Had Select Home Warranty, canceled policy because I'm not going to pay labor charges. They misrepresent their product and services. In the front section of policy it states call or go online to make claim, pay small service fee, and the claim is repaired or replaced. Not true, they fail to clearly state that there are labor charges. Do not use this company.

Initial claim for broken microwave oven June 14, 2020. Company unable to find a repair company, stated I should find one. Company located, scheduled. Problem evaluate as unrepairable. Company failed to reimburse for service call per contract data. August: Claims sent email allowing up to $275.00 replacement and instructions to submit invoices paid. Microwave purchased, invoices sent. Now September 2020, invoices sent 4 times, no response from Claims department regarding resolution to this issue, to date, not even an email that things are being worked. Do not believe fast or efficient service claim.

The internet search showed Select to be the best deal. Further research proved they were the best deal. I had a pleasant experience dealing with Select Home Warranty. My rep (Jeff **) was professional and efficient in handling my purchase. With the 2 months FREE this makes it a great value for my dollar.

I am pleased with information but not the upsale towards the end. I had to express not to upsale to the associate 3-5 times. After several conversations. The upsale stopped, and we proceeded to finalize the new member registration process. The experience overall was positive and the associated proceeded with the registration process over the phone. I am still waiting for the Policy number which I do not find on my email.

Tom was very helpful and provided great Customer service. He offered me many options with discounts. I would recommend him and the company to my friends and family. You offer the best prices also and military discount which definitely helps out. We appreciate it and will continue to go with you guys. Thank you.

We have only been here in SC for a few months and I chose Select for our homeowner's warranty. Well, unfortunately yesterday the central air stopped working. I put in a claim and this morning I called and then after hanging up a gentleman called within 5 minutes and is going to be coming by today...so I am extraordinarily pleased!!! It's awfully hot and we aren't in the best of health so had we had to wait as was originally told to me...That would be tough, but now knowing we can get service today is a blessing. Our first experience is starting out to be a very positive professional one. Thank you Select. John

I can't believe how easy it's been to work with this home warranty! I signed up for a competitor's services prior to them and there is no comparison. Easy, friendly and prompt customer service and the repair company that they sent so far has been a pleasure to deal with. Guys, keep up the great work!! AMAZING.

The call was very pleasant. He was patient and understanding. Trying his best to meet our needs and establish the best plan for our new home. In the end we decided on a plan and length of plan that rivaled other companies and fit our needs perfectly. We did the research and believe that we chose the best.

Sales guy tried to get me to commit to 3 years, but once I let him know I’m semi retired and on a budget he didn’t continue trying to sell me more than I can afford right now. Hope I won’t need the service, but look forward to working with you if the need arises.

They were very helpful. They were thorough in accepting my claim to fix my dishwasher. I am looking forward to have a service person accept my claim and fix my dishwasher machine so that I can have clean dishes and glasses for my 4 children. I am thankful for picking Select for my service needs.

Talked with Jake Hill and signed up for a 5 year policy. He was very knowledgeable and spent 30 minutes answering all of our questions.... and we had many. I appreciate his depth of knowledge on the contracts. It's nice to talk with one person that knows what they are talking about.

The agent was polite and knowledgeable. He took my information and told me what to expect. Very good experience. I haven't been contacted by the contractor as of yet, but I would expect the service will be just as good. This the first time I've actually use this service and I am very excited to see the final job completed.

Great Customer Service! Excellent competitive Rates! Reached out to Select looking for new Home Warranty coverage. I compared the most important features of my current plan to the plans Select offered. Our coverage was matched to their Platinum Plan and the rates were reasonable. The call out rate with Select will be less than our current provider. The Representative assured me that Select was among one of the best in the Home Warranty industry. We were also able to take advantage of some discounts and as a bonus offer Roof coverage was provided at not additional charge. I am excited about our new Home Warranty.

We needed more coverage than our policy called for, we were contemplating cancelling our policy. The company was so wonderful, they worked with us and we renewed our policy for 5 years with an additional year free due to all of the benefits they offer. Now we have the coverage we need at a wonderful saving. Love their customer service. Highly recommend this company to every home owner.

Great service by the receptionist. She was courteous and very informative about the process. She explained the process clearly and stated the vendor would contacted us soon. The whole process of registering with this company was easy. The salesman (Steve) was knowledgable and courteous and provided options. The value seems great. The quality is yet to be experienced but based on reviews I'm hoping for a good experience. The rest is yet to be experience and it's been several days since it's been scheduled but we're hoping for a followup soon.

Customer representative was nice and helpful. She answered my questions and explained everything in good detail. She made sure I had the claim number so that I could keep up with the claim. She empathized with my current problem which was nice to hear. Looking forward to have problem corrected.

I have had to call for a plumbing issue and a furnace problem in 2019. I had very good experiences on both occasions. The person making the appointment was very respectful and explained the process each time. The contractors that they use were great, both were very polite and were able to answer all of my questions. Very glad I have this service and highly recommend Select Home Warranty. Thank you!

1st time I’ve called for anything. Spoke with Leo. He was very nice, took my information and handled everything quickly and precise. Told me what to expect and gave me my order #. I was very pleased. And would definitely recommend this company to anyone looking for a home warranty company.

My family and I was looking for an reputable home warranty company. After research a few companies, I was sold after speaking with one of the sales representative. He answered all of our questions and made us feel welcomed from the beginning of the call. Regards.

Everything went as expected, cannot complain at this time. Wish Select Home Warranty had a better website! One I could log into and see my account, see how much time left on my contract. But they don’t have a website that is user friendly! Customer service is ok, could be a lot better!

Our salesperson was Alex. He was very professional. He helped us with all of our questions. We explain to him that we had had a home protection warranty about 10 years ago and told him the name of the company and he said that he used to work for them. We had problems with the service from that company. He said we would not have that problem with his company. He was very helpful and very professional. Would recommend the company to my friends. I would also recommend him for them to call to get the same protection that we got.

We had great customer service. The initial phone call to Select was quick and easy. The plumbing repair company contacted us within a day and dispatched a repair person the same day. We were pleased with how quick the turnaround time was and are looking forward to having our issue fixed in a timely manner.

Customer service is very good. They are compassionate. Dispatch accountability on target. Guidance On what to do was very well put in words on how to submit a claim. I would and have referred others to Select Home Warranty! When choosing home warranty you have to look at what could happen, be prepared and have a warranty company that you can leave your worries in their hands. There is nothing any better than to know you have a backup plan if something goes wrong.

I called Select around noontime and made them aware of my a/c not working. They had a repairman at my house before 4 p.m. the same day. He diagnosed the problem and fixed it immediately. Unfortunately, there is one other situation that still needs handling, but we are waiting for approval from Select. But my a/c unit is cooling and we are so grateful for the fast service and competence of the repairman.

Your company did not have a plumber to do the repair, you allowed me to get my own plumber. Unfortunately the repair was more than the $100 that you pre-approve. I had it fixed as I could not get an estimate for repair and you are paying for me back for my plumber to fixing it.

This was so easy and everything is covered for 42 months! Very, Very affordable! This is a relief, knowing that we will be renting our home out when we move! No more worries! The cost of a service is less the one quarter of a normal service cost! It doesn't matter how old your home or appliances are, you are covered!

I called because I needed something fixed and I had other questions. I was able to get my work order in to get that going and get my questions answered on my other topics and was not on the phone very long. I appreciated the honest answers and did not feel pressured to open another ticket to fix stuff for the other questions. Thank you!

I have not used this company before and my 6 year plan goes into effect September 1st. I'm canceling my Insurance with American Shield. Select Home has more satisfied customers. I did my research into this company and feel that I will be pleased. They have better positive feedback. To get the same service Select Home is cheaper. Even cheaper if you prepay for a longer period.

We got our warranty for our first house and were given good customer service. We were also given a very good deal. We received a phone call almost immediately after putting in an application online and were helped immediately after. Would definitely recommend using this company to anyone else planning on getting a home warranty and we will continue to use them in the future.

This is the first time I used my insurance. I called the hotline number and spoke with Ashley, I felt she either didn’t understand me or was not empathetic to my situation. I have no hot water to shower for work. She informed me it takes 24 to 48 hours to find a technician, that I would receive an email, this is Friday evening, I called a man who drilled my well and he was willing to Check it. However when I told him I have insurance he said to call first because they usually require a plumbing license. So glad he told me, not sure if I will renew my plan. Depends on the outcome of the rest of this service.

We were pleased the service call procedures and service technician. Although the repairs were not covered again overall the entire experience was fine. Because of the COVID-19 pandemic, it was difficult to find a technician thru their list of technicians. We ended up calling our own technician. It’s again it was not Select’s fault. They did try to contact someone.

Jake called me while I was on the website looking at the warranty. I am glad that he did as he did a great job in explaining the home warranty, answering my many questions and quickly completed my application. I received the warranty information almost immediately. The warranty was easy to read and understand. Great service!

I had great customer service with Isaac and he answered all the questions I had with great knowledge. I was going to go to a different company until speaking with him. I am glad I called. I feel better now that I am staying here. This is the best rate and the best services out there.

The customer service to establish coverage was easy, clear, and professional which sums it up for us. Select Home Warranty offers great coverage at an affordable price which is hard to find. I feel secure and confident that when an unexpected issue occurs in my home, we are protected with ease.

I am very pleased with SHW. I called them about my dryer was making a loud noise while spinning and they referred me to a repair company. It was taking them too long to come out and check. I called shw and told them what was going on. I was asked to call my own repair company. I did and we called shw. Explained what the problem was and they told him to fix it for me, to pay for it and they will reimburse me my money.

I had an AC backup that ended up being a plumbing issue. The plumbing company they recommended was able to come the same day, and was very efficient in handling the issue. Had the plumbing resolved and I was able to get my AC back on... Thank goodness since it is so hot, it is not easy to be without AC!

Customer service provides clear and precise information. They are upfront with what they can offer as for coverage. We had a very smooth and easy enrollment process. We were only supposed to get a quote as we were shopping around for home warranties but ended up enrolling with their competitive prices and great coverage.

The representative was knowledgeable and extremely kind and professional. After taking all my information she explain the process which I greatly appreciated. When I called I didn't have my account number. She politely said, "No problem. I can look it up with your address." It took her all but a minute.

Hello. I called today to request service because my air conditioner is not cooling properly. I am happy that there was no wait time when I called and that the representative was able to set up my claim quickly. Shortly after my call, I received a schedule To choose my top three appointment days and times for a technician to come out.

Very Very helpful sales staff that guide you through the process. I am a first time Home Warranty Owner and now I have 2!! I was so impressed with the policy on my vacation home that now I have one on my primary residence as well! It really makes me sleep easier every night! Also Discounts for multiple policies! Thanks Again!

First property they denied the claim because the dryer was installed in a cabinet. They are made to be installed. I called to cancel but they keep you on the phone, insult you saying you are foolish to cancel, and instead offer you extra months. After an hour I gave up. Called later and persisted, was told I’d get a refund check, never did!

Be careful to read the fine print. Select Home Warranty only covers the primary floor a/c and heating systems. So, if you have a 2nd floor unit they do not cover anything. Select Home Warranty only pays for materials (no labor or needed supplies) and the amount they cover is just the depreciated value of the materials (not full value). So, if you have a primary floor a/c system that is 10 years old, needs complete replacement and a new system installed costs $3,500 it is likely Select Home Warranty will pay around $600-$700 in total. Also, it takes an extended period of time for Select Home Warranty to send a technician. I placed a claim at 6:45 A.M. on a Monday and it is now 11:45 A.M. on the following Thursday with no response.

My experience with SHW was terrible. 1. They say they will find you a repairman, then after a few days (while you are without your appliance) they will tell you to find your own repair company. 2. You will find a repairman on the first call, they will come and give you the estimated cost of repairs. 3. You will contact SHW, they will then proceed to tell you that item is not covered, you didn't receive pre authorization (but you did call them), SHW will deny your claim. 4. This is how they do it. Delay your service, deny, deny, deny your attempts to resolve the problem. They will wear you down and you will give up.

Filed claim, they keep saying 24 to 48 hour response time, which is actually taking over one week just for denial because they read their techs service report wrong. Reopened case over a week ago and still no response. 3 weeks, no AC in 115 degree weather. Disgusting service.

I submitted a claim to get water heater looked at, Home Warranty Solutions assign a plumbing company to come take a look at the water heater. That company doesn't service the area where we live. They then tell me to get someone of my choosing, I do he gives me a price quote to replace the water heater because it's leaking and has to be replaced. It took a month to get a response from them just to say that I can only be reimbursed for $200. So I called them and told them to please send someone who will fix it for that price and I was told that since there's already a resolution there's no changing it. I asked for the corporate office number and I was told they don't have that number. All I can say is WOW!

I wish I could give them zero!, I have the most awful experience with this company. It supposed to be that you purchase this kind of insurance to be cover when your A/C went dead. Well unfortunately I got that scenario with Select Home Warranty, I've paid in advance 4 years, and at that moment they didn't have any issue getting my money. Less than a year later I have my A/C broke and we were at 95 degrees. The failure occur on Thursday at 1:00PM. My A/C was getting smoke all over the vent outside, I was scare but still follow up their process and submit a claim thru their website and then call them to have somebody assigned to this emergency, they told me that I have to wait 48 hours to have some tech assigned, or that I have the option of getting my own technician, but if I got my own technician then I have to call them before he does anything for the diagnose. I did it that way.

Steve was great! He made me an offer that I couldn't refuse. He knew everything about the program. It was cheaper, in the long run, to go with what he offered. Now I have less to worry about for the next 3.5 years! If you need a home warranty, this is it! No need to shop further.

Jacke from customer service has guided me into picking the best plan for me with the most value and offered different ways to make the most out of the plan. The co-payment was less than half what I had with another company for the same price. Thank you for your help.

Moe was the best; helpful, courteous and knowledgable. Great experience! I signed on basically because of his information and willingness to go over different plans with me. I've picked a plan that seems right for our budget and he never pressured me to do anything except what seemed right. No high pressure is a real plus, and he seemed friendly and concerned throughout the process. Would definitely recommend this company and this experience to a friend.

My sales rep Richard, is always helpful & prompt in taking phone calls. I am a new customer, so this is important to have really good customer service. This sets a company apart from all the rest. He was helpful in advising me of saving money on my contract by paying in advance. I Look forward to being a customer for many years.

It took them more than 20 days and still no one showed up. Hopefully tomorrow they will. When I called I got a very nice guy who was very helpful and took care of me. But the claim lady who always answer is rude and hung up on me few times claiming that she can't hear me.

I do not remember the customer service agent’s name but she was outstanding. The person that took call was very helpful and very informative. She was very polite and very courteous when answering my questions. I was given all the information I needed concerning my claim. I would recommend friends, coworkers and family members.

I have placed numerous claims ranging from air conditioning to plumbing issues. I end up paying out of pocket because SHW doesn't cover. The plumbing issue was not even approved after waiting 48 hours to be contacted. This warranty is worthless and with its limitations on coverage is not worth the monthly payment. Will be cancelling!

I really happy with Select service, but just has issue with one of your contractor. Frank from Metro Appliance was the contractor came to our home for our dishwasher drain. I was not at home when Frank came. He told my wife that drain isn't cover by insurance, and he charge my wife $120 (paid by credit card) and he cleaned the drain and the issue was solved.

I was referred to Select Home Warranty by a coworker and signing up for service was very easy. I spoke with Ed and he addressed all of my questions and was able to accommodate my needs in a short period of time. I received a great price as promised! I read many reviews online and found that select was reputable company with an easy process for filing a claim.

Just somehow surprise about the decline to send someone to replace it. We have a problem finding services in the area and I thought that I would be cover... So maybe I need help understanding better the policy.. But the customer service, the allowance to pay for the equipment was wonderful.

Submitted claim for pool filter on July 27th. Select Home Warranty technician came out 5 days later on 08/01. Technician submitted the diagnosis to SHW on 08/06. After 27 phone calls to customer service, I decided to have the filter changed myself at a cost of $1,235.00 at the suggestion of several "customer service" agents and 3 supervisors. After 4 weeks of nothing but aggravation, they offered me $100.00 and said, "Have a nice day." I cancelled the contract on the spot. Nothing but a scam company.

I am a new home owner and single mom. Having this warranty gives me peace of mind that I can get assistance for what I need 365 days a year, 24 hours a day. This warranty allows me to enjoy my home instead of worrying about it. Recently I called because I had a leak under my bathroom sink. The person who answered was very courteous and addressed my issues immediately. Very satisfied.

Online process and subsequent phone call from the rep made the process very easy and all of my questions were answered to my satisfaction. The response I received after my initial inquiry was prompt. I am happy with the explanations given to me as this was my first experience obtaining a home warranty. I have not yet submitted a claim, so cannot comment on the process or the actual coverage provided.

Ashley was most helpful and knowledgeable, and most polite. She answered all of my questions and explained that I would be receiving an email to give me the information that I needed to have the problem taken care of. There was water in the standing in the shower after I got out of the shower. When I flushed the toilet it filled to the rim and would not drain.

I called the call center after receiving a flyer in the mail and being unhappy with my current home warranty program. The gentleman on the phone was kind and not pushy. He did do a good job of upselling me to a longer plan, but it does make sense as more and more things get more expensive each year versus cheaper. I havent had to submit a claim yet, but I am hoping it goes well.

Removing and replacing microwave getting the installation, working with the customer service and having a great result and getting a full explanation of the services of Select Home Warranty. Select Home Warranty has wonderful customer service agents that are patient and and informational about the claims process. I am very pleased with Select Home Warranty company and the wonderful associates that work there.

I've done a lot of research on different home warranty companies for my work as a real estate broker. I chose Select Home Warranty because of their responsiveness to my customers, for their customer service whenever I call, for their pricing and discounted multi-year contracts. I'm looking forward to our continued relationship throughout the term of my warranty. I definitely feel relieved to have coverage in place for the systems in my aging home.

I called to add an authorized person to file claim and the customer service person was very nice and helpful. Although 24/7 online claim is available, but due to the urgency of our situation (no power in master bedroom), she suggested we call with additional information instead of file online. The claim was filed over the phone within minutes and confirmation email received less than 5 minutes. Great service!!!

So far I have been happy with Select Home Warranty. I like that I was able to add my water softener and roof coverage. For I pay for a year's coverage, I could spend on one service call. I think that having a home warranty is very important and it has taken a load off my mind to know that if any of the major appliances in my home breaks, I can have it fixed with just a phone call and one time service call fee.

I have not had a claim yet so I can't comment on that portion of the company. The sales process was mostly lacking in the "hard sell" which I liked. I dealt with Ryan ** who was knowledgeable and helpful. I had not planned on making a decision that day even though I had investigated several companies already plus the one I have used for several years but I was comfortable enough with Ryan to make a decision. I liked several factors but especially liked being able to "lock in" my price for 5 years.

I was hesitant to secure a plumber on my own because I wasn't sure that it would be covered even though Select Warranty said that I could. I followed the process and everything went smoothly which makes me a happy customer. The Select Warranty representative was very friendly and helpful.

My experience with who I’ve talked to on the phone has been great. Very nice and did all he could to help me. My only concern is that it’s been three weeks and I still don’t have a answer/ or have had the repairs taken care of. I’ve been without ac for 3 weeks. It’s August and it’s hot. They keep telling me 24 to 48 hours however I still have not heard from them.

Thank you for your service. Experience was excellent. Van was very courteous, quick to answer all my questions. Excellent. He said he will help me by adding an urgent message. Gave me my claim number. Asked me for all equipment information and was very quick to give me all information. I received my e mail immediately.

This company is horrible. We purchased their service and prepaid. Now, it has been 90 degrees and our AC does not work. 1 and 3 year old here. Contacted Select for the first call after having them for a year without a single call. Sent unqualified contractor that did not fix issue after 2 visits. We and Select could not contact him afterward. Called Select multiple times for 4 weeks. They “cannot provide a contractor.” They want us to find a contractor on our own. They will “reimburse” but tons of hoops. And after this service, do NOT trust them to reimburse. 1 month without AC and no repair. Forever wait on hold. When finally answer, cannot understand the people that finally answer. Does any company employee English speaking Americans based in America??? Not providing service paid for. Endangering children’s welfare. No one to actually help. NO accountability. DO NOT waste your money on this useless company.

We turned in a request for a spa repair. The response was almost immediate, but there was issue finding a repair company in our area so we have been given the option of using a local company that we are familiar with. We are still pending a final repair, but the repair is in motion.

Spoke with Jake this afternoon and he was extremely helpful. He was able to offer me a fantastic multi-year deal for my warranty. The price I received was more than 50% lower than my previous warranty company. Excellent job by Jake and I couldn't be happier about the pricing and service!

Select HW has been nothing but great with service. They have been responsive and accommodating. They dispatched a service for me that ended up not being able to come out for 2 days, so they gladly let me pick another company. They do what they can. Definitely looking out for my best interest.

Had my air fixed quick. The guy cleaned my coils and replaced a sensor or something. I have been waiting over 2 months for my reinvestment check. Not sure why it is taking so long. I had to pay out of pocket because you guys scheduled my soonest appointment to 2 weeks out.

We just purchased our Select Home Warranty. The representative was courteous, knowledgeable, and very professional. I truly felt they had our best interest in mind. We would recommend anyone contact Select Home Warranty and consider them for selecting your home warranty. We feel much more secure knowing that we now have a home warranty to protect the items in our new home????

I appreciated that they offered add ons and were willing to work with what I was able to do. I also appreciated that they didn't call back fifty times trying to get me to buy. They were very efficient on the phone and I felt they valued my time. Though a personal experience is nice for some, I would have appreciated being able to complete my transaction online, and call if I wanted to possibly receive more discounts or perks.

The service was great. The call to report the claim was concise and brief. I was contacted by email immediately to schedule the repair. The technician came one day after I submitted the call so that was quick. Also, when on-site, the technician explained the problem and what they had fixed.

Updated on 09/08/2020: Today September 8th 2020 I called to follow up on my recent claim for my inoperable oven of in period. The lady I spoke with was extremely pleasant and full of all the answers to my questions I had regarding my recent claim with the warranty policy I had purchased over 2 years ago. The representative explained to me that they had received the pictures of these serial and model number of my oven along with an additional picture I sent of the oven. She stated that the claims resolution team would be reviewing my information provided and I should hear something from these team within 24 to 48 hours from this phone call. She was a very pleasant lady to talk to and I more than appreciate her time and your service with your warranty company. I cannot wait to get my new one since this one was deemed unfixable at this time. Sincerely, Douglas **

I was unable to schedule service online, the customer service rep was very helpful and took care of the issue, my wait time was less than 2 minutes! With our previous company, we would wait for extended times just to talk with a rep on the phone. We're happy we have switched and look forward to working with Select.

The service company responded very quickly. The service tech was very friendly and checked out my air conditioner and determined what the problem was. He deserves an A rating. Still waiting for Select Home Warranty to determine repairs. So far I am very pleased with my coverage and service.

I called 3 different companies for quotes on a home warranty policy. Ryan at Select Home Warranty was polite and seemed genuinely interested in helping me get a policy with the coverage I needed. I recommend Select Home Warranty for the best deal on home warranty policies. I gave Ryan and Select Home Warranty 4 stars instead of 5 because I believe there's always room for improvement, even though I was completely satisfied with the service I received.

My agent, Jake **, got me a great plan with a great rate. I hope my experience from here on out is as good. I am a senior citizen and this protection should make getting repairs simpler to handle. Plus I can be more confident in the repair work. Thank you.

Belinda was a excellent customer service rep. who address my concerns in detail, she was very professional. The value of the service is exceptional. I would recommend this warranty company to anyone interested in home warranty services. I give the service 5 stars, great company great service, value for your money.

Out of the blue my fairly new oven decided to stop working. I made a repair request and within 24 hours my repair was scheduled. The service rep was very nice and knowledgeable. Very easy to deal with. Well worth the cost to always have the peace of mind that my home is covered and any repairs won't break the bank.

Questions were answered in an expert manner. Sam took my order efficiently. Answered my questions, plans are reasonably priced, lots of ways to pay (terms), and the process was easy. Too early to tell how well they work, but if the lack of hold time to get to a person is an indicator of what I might experience in the future, I am impressed.

Once I placed my new request for service I was told that my provider would be Dorn Electric in Lake Forest. I called them immediately to make an appointment. I continued to call them and text them multiple times for several days and couldn't get any response. When I called Select Home your customer service put me on hold and attempted to contact them to no avail. At that time I was given permission to obtain my own electrician, call your claims dept. once the electrician was here I was to call you and obtain approval. The approval needed to be reviewed so I paid the invoice directly and am waiting for approval and reimbursement from Select Home.

Whirlpool refrigerator freezer inoperative. Select warranty was really responsive and quick to contact an authorized repair center to fix the problem. The phone call was professional and to the point. Select warranty customer service did a wonderful job and was quick to reach a resolution on this matter. Best purchase I ever maid was select warranty!!

Peter was a great salesman!! I was able to secure a warranty at a great rate! I was impressed by the amount of coverage Select Home Warranty provides and I was able to add sump pump coverage as well. I chose the platinum plan which was the most comprehensive. Everything I wanted!

Excellent customer service! Very knowledgeable and informative. The sales representative explained the warranty and coverage options thoroughly, as well as made us aware of extended plan options that affords us to lock in our existing coverages for an extended amount of time at a preferred rate. I would Highly recommend Select Home Warranty to anyone purchasing a new or pre-existing home.

The sales rep was very helpful in answering all my questions and helped find a way to fit it into my budget. Looking forward to working with Select. I feel the coverage is very comprehensive and was happy to include my spa in the contract. The rep contacted me promptly once I inquired online about the service.

Great customer service experience. Everything was explained in detail. He provided me with multiple different coverages options to help me decide what was best. I’m looking forward to working with Select Warranty in the future for any needs we may have at our new home. I reached out for multiple quotes and you were the first to call.

I had been searching for a reasonable home warranty all morning when I got a call from Select Home Warranty. Chase was wonderful to speak with. He offered several different options to try and fit my needs. He also offered longer plans to help me save money but there was no pressure to upgrade. He was very courteous and helpful. Thanks for a wonderful experience!

I signed up for a quote online so that I could see all of the available coverage options, and then I had a short phone call to confirm the policy. All the options and discounts were explained on the phone call, and I ended up with a discount compared to the online quote :)

I just purchased a home warranty thru Select and spoke to Ray. He was knowledgeable and provided a great deal of info. He offered a multi year plan that saved me a lot of money over an annual plan and also explained a few other ways I can earn additional free months of coverage. And instead of the $100/service call, with the multi year it’s only $60. And there’s no limit on the number of claims! I have always been concerned about home warranties as many do not cover older appliances or systems but Select Home does and I feel more protected and secure.

Serviceman came and took his time to diagnose the problem then He explained it to me patiently and said he will come back next week with the new part that was defective. He ordered the part and came back a week later to install. He was nice and professional and I was very happy with the service.

My experience with Select Home Warranty was very professional and affordable meeting my home warranty needs! They even added to my plan to meet the needs of the type of home I have and gave me an affordable yearly rate to get started!! Thanks SHW! I will definitely refer my family and friends!

We are pleased with the amount of coverage and the discounts we received including extra months of coverage. The agent we dealt with was extremely helpful and answered all of the questions we had. We plan on renewing when it comes time for that. Thank you for offering such a strong product.

I spoke with Sara who took my request to have a technician come out to fix my oven. She was very patient and friendly and processed things for me in a short period of time. I am satisfied with the way my request was handled. Now the real test comes when my oven gets fixed!

I was researching information on home warranties since my contract is about to expire and I didn't want to renew with our current company. I was starting to read the information on Select Warranty's website when I received a call from an agent. His name is David **. He was very courteous and gave me a lot of information about the best plan they offer. They instantly gave me a quote and did the very best to find me the best deal. He helped me explore my options. Needless to say, I was very pleased with the level of service and information. So I'm a new client of Select now :)

I researched other warranty coverage companies, but Select Home Warranty covered all my appliances and home equipment at the most reasonable cost. I was able to add coverage for my pool and a stand alone freezer with minimal fee addition. Being able to add the pool, could save me a lot in the long run, it runs fine now, but so does my heat and A/C, but why take a chance, nothing lasts forever.

Select Home Warranty called me instantly when I requested an online quote for coverage. I wanted to get the quote online so I didn't have to talk with someone. The employee I spoke with was helpful but condescending when I asked a questions about the coverage. Other than those few things, I feel like I am going to have adequate coverage for my home.

Great customer service. Representatives were very helpful. We have had a previous experience with the company. It was good also. We shopped around the market for our policy before purchasing this one and found this to be our best option. More coverage for less money. Will definitely use this home warranty company again if needed.

Your employee did a great job describing your benefits and policy in easy to understand language. Your prices are better than others and the reviews are excellent. I could understand every word he said, which is more than I could when I called other companies for coverage. I look forward to doing business with this company.

The sales rep was able to answer my questions, both on email and on the phone, and was able to get me a good deal. I asked questions about the process of getting something replaced, talked about their limits, and discounts for doing more than 1 year. Looking forward to it!

I am a first home buyer and with that comes a lot of questions and unsureness. The person on the call with me was patient and easily answered all my questions. I feel really confident signing up with Home Warranty and that my house is protected from the unexpected. I look forward to working with them if need be, but I feel better about my home purchase knowing I have help.

Your customer service rep was extremely professional and provided me with a contract renewal discount. Super pleased with the service! I would highly recommend Select Home Warranty to any of my friends looking for a quality and professional home warranty company. Please continue to provide the quality customer service that you are providing!

I was not happy with my previous home warranty provider. After researching online, I called Select Hone Warranty. The sale was very nice and explained all the details of the plan. He also suggested three year plan with very good price. I am very glad to start with Select Home Warranty.

This Company is so easy to work with very good customer service. I will recommend to my friends. I am very happy with Select Warranty. This was my first time to use my insurance. I was so surprised how easy it was to contact the office & get my claim processed.

I was looking for a home warranty online and found out that Select Home Warranty is one of the best companies. Their quote was reasonable and coverage looked fine. Their sales person contacted promptly and he was very helpful. I will definitely recommend this company to my friends and family members.

Got all the answers to my questions regarding a home warranty policy. The salesperson i.e. George ** was very professional and to the point. He explained to me in detail the advantages of a three year policy versus a one year policy with the additional 1/2 half year to be added to the three years, i.e. a discount yearly premium, that is @ 1050 for 42 months.

I am a new customer with Select Home Warranty, and was pleasantly pleased to how quickly their response time was in settling my claim. Our HVAC unit quit running early morning and had the repair service out in less than twenty four hours. I would highly recommend SHW to my friends, family and neighbors.

This has been a terrible experience for me. Had trouble with every vendor they sent me for repairs. Would request a new vendor, that could not happen after they told me no problem. Was also told if plumbing had to be repaired behind the wall the sheetrock would be repaired, that did not happen. I asked several times for a supervisor to call me back, they never did. I did a lot of the leg work which was very frustrating and time consuming. Terrible customer service. One would tell me one thing, call another get a different answer. I tried to cancel the policy after almost a year and I am being told it would cost me over $400.00 to cancel a two year policy. Be leary of the vendors they send you as well.

My wife and I had a pleasant conversation with Zack, representative of Select Home Warranty. Zack was friendly and professional addressing plans, coverage, and costs. We discussed longer time frame plans and settled on the 3 year plan offering an additional 6 months of additional coverage. Zack was an effective representative of the company in establishing trust and providing certainty about the plan.

HVAC evaporation coil frozen. Hired my hvac company of choice and fixed with 24 hours and approved with 10 mins by Select Home Warranty. Awesome and professional. Highly recommend Select Home Warranty. I have several of their warranties and they have been great. A couple of the warranties are at homes not close for me to repair problems myself or to be there for service.

She was very nice. Took my info and was very efficient. I need my toilet unclogged. She told me how long it usually takes. She said to call her at if there was any problem. I will be waiting on the contractor to call. I will let you know how the work goes.

I am very happy to move with SHW and very good and transparent service. I liked the way they explained me the coverage. Also it’s easy to submit claims online and get alerts. Moreover I going going to save 2 months of free service. I would definitely recommend for my friends and family.

Your service in sending a technician it was good but he replaced it a relay and he wasn't optimistic about the unit because is old, so two days later my tenants called me saying it wasn't working again so he went back and recommended to replace the unit so is almost two weeks with weather over 100 degrees and still waiting for you guys to respond, to make things worst they have to work from home because of the virus and obviously are concern about their two cats.

I had a good experience on the phone with Select Home Warranty. I was signing up so I assume this made it a more pleasurable experience. I was told all the information I needed so we will see if this good service continues with any issues that come up in my household. Stay tuned.

The customer service rep was very helpful. He follow-up with me when he said he would and explained the entire policy. They gave me a better good rate than my current provider. I would definitely recommend Select Home Warranty to a family member or friend. Great customer service, thank you again for the help.

The individual take my claim was professional and said a local contractor would contact me. This is my second claim with company last one 16 months ago. That claim was handled very well. It involved a well pump which was handle it great time. I am very glad that I have this insurance.

I've used a couple other home warranties in the past: Fidelity, American Home Shield, and First American. Select has the best coverage, lower rates, quicker repairs, and better access to customer service. Also options to utilize contractors of choice which other companies do not consider. I recommend pre-purchasing coverage versus month-to-month to secure the best rates. If you're unhappy, you can always cancel and get a prorated refund.

The sink is clogged and nice to have insurance today we are expecting reply for plumbers to fix. Thank Always, can rely on this company. Never have to pay big expenses, this is the best thing to have when you buy your house. No surprising bill. Be insured is the way to do it.

My house in VA leaked due to the heavy rain and strong wind, called three times as instructed from the email, the first two calls was not helpful, but the last call, a sweet young woman was very helpful, she checked the claim status, told me to wait as the company is allocating a new technician in the area. I am happy that someone is really helping to solve the problem.

In the process of buying a home warranty policy, I researched multiple vendors online and SHW was rated the top vendor by multiple sites. SWH has the most competitive price with great coverage. The sign up process was simple and easy, took less than 15 minutes to complete. I have recommended SHW to a friend who's looking, and will recommend it to anyone who asks.

Rep was very friendly and informative, realized the urgency, since we were new to filing a claim. I had a previous small claim that was also handled swiftly on my other account, this is a warranty I purchased for another household in my family. After the call we received a response within minutes, informing us that you are looking for a technician in the area. Thank you.

After shopping around for a home warranty, I am glad to have chosen Select Home Warranty. I heard about this company before and I decided to try it. Hopefully I will have good experience with customer service. I believe customer service level will be a key factor so I can start recommending this company with my family member and friends.

After some initial trouble signing up for a policy online the transaction was completed with no issues. I don't like the fact that you can't fully sign-up for a policy online. You need to provide a contact number then get overwhelmed with sales calls. I have just signed up with the company so I can't comment on claim or customer service. I can't say that Select Home Warranty covered more than other policies I looked into as a lower cost and service fee.

Just letting you know how easy and straightforward the online ordering went and the prompt phone call the next day to confirm everything. I almost thought it was too easy and started to doubt it. Mark and Ray were very professional and positive on the phone. I’ve been here about 20 years and things are going to start wearing out so this will be a great addition. Great job!!!!

The home warranty will replace the disposal but will only give a $75 credit and won’t install it. So I will need to find someone that can install it on my own. I just think they should replace it and send someone to fix it. That defeats the purpose if you have to find someone on your own AND pay for the installation.

High ceiling light with ballast loaded type LED lights appeared to have gone out. Last time (with a different company) we had one of them do this isn't wasn't the light but the ballast that went out. I am writing this up as a 4 star because when I purchased this policy I wasn't told there was an addition or special category for things like this I could add. I would have added it. The staff was very helpful and told me in advance they weren't sure if it was covered, and I appreciated that, which I appreciated very much.

My A/C broke on the evening of the hottest day of the year in Texas. We toughed it out till morning and I called Select Home Warranty. They created a claim for me. I opted to hire my own technician because we were desperate and didn't want to wait for our claim to go through the system. (A great option to have!) A tech was at our house within 1-1/2 hours. I called SHW and they spoke to tech to get a diagnosis and claim was approved on the spot! My A/C is working beautifully again. I saved money by having this home warranty! Highly recommend!

The service call was quick and easy, the customer service rep taking call was a bit impolite. The repair company came promptly and fixed our issue within 24 hours. Awesome service and hassle free, the service repairmen were polite and efficient. They informed us of the issue and corrected it without any delay.

Paperwork was easy to fill out but had trouble sending in the required forms. Your associate was very helpful with trying to get the required forms sent to him. Thanks for all the help in getting the forms sent in to your company. In doing the required papers I needed to have help with sending the forms. But with your help the forms went thru and the process has started.

We recently signed up with Select Home after having a home warranty with a different company for several years. The reason we changed was the simply they were very difficult to contact once a claim was made. Our first claim with Select was easy to make and concerned a faucet going bad in my garage. As promised, I received an email in about 1 business day. While my claim was denied, it alerted me to verify a couple things about our coverage. I need to add a second refrigerator to our plan. Your customer service department was great and helpful.

The representative George ** was very knowledgeable. When I had to call back with an issue, he spotted it right away; Not only did he immediately rectify the situation, but he also offered a military discount! I am pleased with the service offered, and I am sure my buyer will be pleased as well.

The lady I talked to was very nice and quick to get everything taken care of for me. She informed me that it would take 1-2 days to get service. I appreciate her letting me know ahead of time, so I am not expecting a call. The value is the best I have found, in a home warranty.