Select Home Warranty Reviews

Very happy with the deal I received. Agent was very helpful and quite informative. He helped me through the process and was extremely helpful in answering all my concerns. I am sure it will be a very positive experience. The services provided were more than I has expected especially the sprinkler system.

The enrollment process was very fast and the representative was friendly and knowledgeable, he answered all my questions. He was never pushy to get any additional products, he explained the coverages and different types of packages that the company offers. I will highly recommend this company, great customer service and the best of all is they do not take that long to answer the phone.

I started the process online but then called to ask some follow up questions. Select was one of the higher rated companies in my search with initially a better price and value. Speaking with representative Fred **, I found he was very knowledgeable, courteous, and professional. He allowed me to leave the conversation and call back after reviewing with my husband and was never pushy. Highly recommend based on initial contact.

This is day 4 with no hot water!!!! Have not heard from plumber, have not heard back from anyone!!!! 4 days without hot water is unexpected, from a legitimate insurance company. What's up???. It's the bottom of the 9th with 2 strikes against you, please don't strike out! If you would like me to sign up for next year, I would suggest you respond!

Barry was very helpful in describing how the service works, as well as the available incentives to extend contract life. I elected for the Platinum plan, as that seems to provide the best match for my needs, and includes coverage for potentially expensive appliances, as well as the HVAC system. I'm looking forward to having Select Home Warranty be my safety net against large unseen expenses!

I've had Select Home Warranty for 2 years. I have used them twice and my experience on both was very satisfactory. Also, when I spoke to Zachary to renew my contract, he offered me the best plan that will give me maximum benefit in terms of cost. He offered me a 3 yr. plan with 6 months free which cost less than if I get a one yr. plan. Also, the service call fee was lower.

Great protection From a thing that can happen with the new home purchase. You hope to never need them but if I do I'm glad I have them. The cost for extra protection is pennies compared to the benefits. And even roof leaks are covered, how awesome. My salesman was patient and knowledgeable. I signed up for three years of protection.

Seven ** was my phone rep. Very courteous, prompt and knowledgeable. Offered additional savings that were not originally offered. Patient when I had to get off the phone to get info from my agent and lender. Called back later and we completed the transaction. Of course, this is day 1, so look forward to seeing his, and his company, Select Home Warranty, customer satisfaction down the road. Hopefully, won't ever need help. Bob

Moe ** was very knowledgeable and help me by answering every (?) that I had and trying to make sure I chose the right policy for us. My husband is 76 and I am 67 and this is the 1st time we have ever purchased a Home Warranty. We plan on moving sometime this year and I wanted to make sure we could transfer the policy or move it to the New House.

I signed up today with Select Home Warranty & I spoke with Sean. Sean was extremely friendly & helpful over the phone. He provided me with much details on the plan I purchased. The plan I signed up for was worth the price & covered the items I was looking for. I look forward to working with Select Home Warranty & I hope I have a better experience compared to the last home warranty company that I dealt with.

By far, the worst experience I have ever had with a warranty co. I have a claim open since 4/21. They cannot even find my last contact on 11/9 with Thomas referring me to an Aman Plumbing. The voicemail is full with this company and nobody is calling me back from them. I get cut off when I call them. All I get is excuses. They are horrible. You are wasting your money with them. They even have to search hard to get a plumber (should be very easy) in Orange City Ca. This is because they pay them way below what a good plumber would get. Again, buyer beware!!!

The representative was courteous, knowledgeable & help me to find the plan that would work best for us. Their coverage was very complete & competitive. They included features such as roof damage & a deductible that was very reasonable. They also offer multi year plans to save additional funds. I would recommend Select Home Warranty for your coverage needs.

No order number yet. Great service from Mark **. Ordered home warranty on first call. Personable, professional, friendly and knowledgeable. Got all info quickly and signed up right away. Nothing more to say; nothing more to say.

Select Home Warranty was the best option available. I got a great deal and the representative was patient and thorough and answered all of my questions and I asked a lot of questions. I also was very happy with the service fee. It is much lower than most companies. Great company!

Just signed up with this outfit. Features and benefits were explained fully and our questions were answered completely. Our coverage does start for a month, so I can’t comment on service quality. But, based on this initial contact, I’m confident any service calls will be handled to our satisfaction. So far, so good. Will review again after our first service call.

Moe was really terrific. He covered all the options and offered me the most attractive (in my view) package. He went above and beyond the quick service call one usually gets treated to. Consequently, he signed me up for a multi-year contract and I will refer your company to friends and family.

I called Select Home Warranty because my real estate agent suggested that they were the best in the business. The salesperson explained the details of the different plans and gave me the option of selecting the plan that I desired. I appreciated the fact that the salesperson did not apply any high pressure sales techniques.

I purchased the Gold plan. The transaction was fairly quick however I had to follow up a few days later because I had not received the policy agreement email. Once I sent a follow up email, the policy agreement was delivered to my inbox within an hour. I have not had to use the warranty yet so no comments on the value and service level yet.

Two years ago my 6 year old water heater died. I contacted Select Home Warranty to file a claim. They refused to approve a replacement, instead they approved the replacement of the burnt out elements that allowed $200 towards the cost. A few days ago the same water heater died. The plumber had to replace it because it was inoperable and they could not fix this 8 year old water heater. When I called to file a claim, they refused to pay for the cost of replacement saying they can't pay if the unit was leaking, which it wasn't. I tried to explain to them it wasn't leaking. I was told that's the policy in the contract. Before you go with this company, make sure you ask for a copy of their contract and read it carefully. Their sales tactics are very questionable.

We had an issue with our refrigerator and reported it 2 1/2 months after I purchased the plan. For over two weeks they were trying to get someone to come out to my house (way too long). After two weeks they told me to get my own person and have them send them the cost to fix. Once I sent them the price a few days later I get an email that they are not covering it because I wasn’t at my 2 months. Apparently you have to wait a month after you pay and then the 2 months start. The real problem being in the 2 weeks I was on the phone with multiple people trying to get a repair person to my house not one person mentioned this leaving me over two weeks without a working fridge in my kitchen. I was so angry at the incompetence I demanded my policy be canceled. I was told they would have to keep $75 as per the contract and a small amount for the time the contract was in service.

Worst Experience. Do not get enticed with the offers and do not go with this. 1) Filed claim for AC unit not working, they provided us a technician. 2) Technician fixed and filed claim to replace bad board (AC Unit was running) - 60 $ out of pocket. 3) Technician came and replaced (this took 3-4 weeks) the board - 200 $ covered from warranty. 4) AC Unit again not working. 5) Called Select Home and they filed it as separate claim. 6) Another Technician was assigned and he came and mentioned motor gone as the board replacement was not correct - 60 $ out of pocket. 7) In talk with the Claims Team and after 2 weeks or so they are planning to cover 500$ and 800$ we need to pay out of pocket.

Unit was 3 years old, replacement cost was more than double my settlement. I’m concerned the depreciation placed on products I may have and the cost to replace if fails. (ie: central heat and A/C units). This was my first claim since having my policy so my initial cost paid for the policy is nowhere near any claim(s) I may or have submitted.

I called on a Sunday night and reported that my electric had gone out in my garage, they were very fast in starting the claim process. Now I am waiting to see how fast the electrician can be here to resolve the problem. Unfortunately I did not have my policy number handy but it did not matter they helped me immediately.

Answered all my questions quickly and efficiently. Have had a lot of bad experiences with home warranty companies, and seems like this option is a great one. Transparent contract, allows you to choose your own service provider, great value for money, lots of offers, referral program, etc. etc. Feels good to be protected.

Updated on 09/04/2022: Isaac was very professional and gave me many options from which to choose. He was courteous and understanding. I renewed at a great rate and now have locked it in for the next 42 months. Great Job! Keep up the good work.

I have not used them yet but the sign up process was very easy and the price seems fair. The coverage seems pretty extensive and I'm feeling confident I made the right choice for home warranty. If I make any claims I will be sure to follow up my review.

Barry was very knowledgeable with the questions I asked. He was ready to share information regarding available money saving options which were not listed and that was very helpful in my selection of this company.

I reviewed online and had determined to switch home warranty companies, but when I received the call from Sean, I was totally convinced I had made the right choice. He was kind and patient and got me the best price with a low service fee. If you have a home warranty company, I highly urge you to give SHW a call, before you renew. I would definitely recommend them.

When I was looking for a replacement home warranty company, I was very pleased with the young man that answered at Select Home Warranty. He answered all my questions and gave me better coverage at a better price than I was getting from my previous home warrant company! So far I have not had to use their service, but it's a relief knowing that they are only a phone call away if/when I need them.

I liked the upfront way the representative presented information and the price! I had had a horrible experience with a previous company who had a great price but went out of business, so after doing my research I went with Select and haven't been disappointed yet! I am a Realtor and am recommending them to my clients.

Sean was awesome and really nice providing a great offer! We are very happy to switch from old republic who didn’t give us the coverage like you guys did. Thank you so much Sean for a quick follow up. We appreciate your attentiveness and professionalism attitude. Have a great day and thank you once again.

Good plan for the money, I think I would recommend them depending on how it works if I have to file a claim, never know what will transpire until the test is made by the client to see how good the service will be when you need it to be there for you.

I called to get policy documents after the purchase of my new home. The customer service representative was friendly, knowledgeable and efficient. He also went above and beyond by asking me if there was any more services he could provide me. He emailed my documents and stayed on the phone call until I received them. Great customer service.

Customer service for ordering new home warranty was outstanding! My rep didn’t try to sell me in coverage I didn’t need, and even recommended removing stuff that he said would be silly for me to add. He was upfront with all specials going on and helped me secure my home warranty with no hassle in just minutes.

I am happy to purchase my very first home warranty plan with low locked down rate for 5 years + 1 bonus years (totally, for 6 years with the same rate). Since this is the very first time to me buying the home warranty insurance plan, the sales rep (Alex) he is very nice and patient to educate me with how the program works and what are the options can help me save my money for a long run. I really appreciate Alex's good information and help.

The associate was very helpful in finding a plan to fit my budget. I did the online inquiry and received a ton a text messages and several emails from Select Home Warranty to sign up. That was a bit annoying. Overall experience was great and would recommend to a neighbor.

Great experience so far! New customer hoping the warranty is as great at the service. Had a very bad experience with a different warranty company that lied about what coverages I had and denied my claims for even basic services. Process for sign up was super easy and the explanation of services was very comprehensive.

Good price. Good customer service. Quick and easy. There were also very good promotional discounts. My sales rep was courteous and helpful. The whole process was easy and quick. I would recommend others check it out. Go on the web or call to see what plan you can get. I did some research and Select home warranty was top rated.

Was great and very personable, answered all my questions and provided me with the information I needed to make the right decision by going with your company instead of the previous company that I had been with for almost twenty years. Your company provided more options that would protect my house better for around the same price I was paying before. Thank you for the better options.

It was easy to quickly get a policy. The only thing lacking is it is difficult to find a customer support page on their website. All in all I was able to get ahold of people and keep the coverage in place. This is a great policy for anyone who is trying to sell their home and wants to have coverage while they are negotiating and selling up to close.

Ed C. was very helpful. He answered all my questions and offered additional discounts providing additional value. When I had more questions the following day Ed responded promptly. This warranty provides peace of mind because it locks in the price of home repairs for years to come but allows flexibility if circumstances change..

I thought I would be receiving an email after I signed up yesterday. There is a 30 day waiting period before the warranty starts. I received a text today, stating if I called, I could get an extra $100.00 off. I purchased the year plan. When I called, I was told the price I was given yesterday already reflects that $100. I’m hoping I won’t have any trouble transferring when I move out of state.

After online quote ask process, the representative called back to my number right after. The representative explained very detail of plans and contract options and provided competitive pricing and options. He checked my situation of less than 1 year of new home purchase and offered even better options of multiple year discount to save costs.

I was very satisficed with the service provided by David ** when I tried to buy the home warranty insurance. He is very professional and very kind to explain details of home warranty program for me. After that I decided to buy a one-year home warranty insurance from your company.

I was given a really good discount. However, I felt like I was getting pressure to sign up for a longer term plan. Though the agent was able to provide a short term plan that worked for me. The website definitely shows a higher rate so I advise talking to an agent and you will get a significant discount.

Loved the easy uncomplicated phone call. Steven offered me a great comparative explanation for my current home warranty vs. changing over to Select Home. This can be confusing with too many options. Luckily this plan compared easily to my existing plan and a decision was easy and quick to make.

Offered best service and explained options for longer term. Specifically for a new home owner, it would be good to understand and get the best plans. Expecting the good service and customer service form Select Home Warranty. Recommend platinum coverage for homes which are not covered with association and they offer free roof coverage.

I called to find out what the service fee was after being unable to find online, and the representative was able to explain and also find other discounts to apply. I ended up getting a multi-year deal for what seemed like a fair price, but it definitely felt a bit like buying a used car. Rep was a bit pushy but overall nice.

The representative was very polite when handing my claim for my dishwasher. He explain all the steps that would take place. I also told him I had never received my contract and he sent me another copy which I had in my mailbox right after I got off the telephone with him.

The representative was very polite when handing my claim for my dishwasher. He explain all the steps that would take place. I also told him I had never received my contract and he sent me another copy which I had in my mailbox right after I got off the telephone with him.

I have multiple accounts and use them. Not sure which account this review is for, but have always done an excellent job. I have my home and 3 rent houses with Select. It is a great company and would recommend to anyone. They answer promptly and usually get repairman there very quickly.

Signing up was easy and they had the best rates available at the time. They did try to upsell, which was expected, but the sales representative wasn't too pushy and backed down when I said I wasn't interested. They forwarded my policy very quickly and the contract makes all the terms very clear. I would recommend them.

Is was awesome. We love Select Home Warranty. The service is great. We do not hesitate to call them. They send the best out to do a terrific job and we’re satisfied. I would recommend it to anyone. We love it. And thanks for giving us the opportunity. I requested five stars. They’re the best.

Spoke with an agent who was helpful. He answered all of my questions. The agent gave me a great price. Plan is more cost effective than other home warranties. Signed up for 5 years and got an extra year free, saving almost 50 percent. Haven’t used it yet but the service fee is $75.

Nice salesman of course tried to upgrade me for more than a year. Took CC info quickly and no ** direct to point. Salesman answered questions quickly, easy to speak with. I can not state how warranty is as of now but looks good, as long as it works the way it is stated.

Moe was awesome. We had many questions about securing a home warranty and he was always available via email to answer them quickly. We stalled making the decision, but he was patient and never made us feel pressured. He was great about making us feel secure about the decision. He offered up many options so we could pick the policy that worked best for our needs. I would recommend working with him in the future.

I was very happy initially with the negotiation. However, when I received the contract, it stated that it was for 5 years, and I had been told it was for 6 years. That is the reason I gave 4 stars, and if it is not resolved, I will lower it to 1 star.

My experience was very pleasant and the person I talked to was very helpful in getting the coverage I needed. I hope that the service calls should I need them will be reasonable. All the reviews I have seen about Select Home Warranty have been good. I also referred someone and hopefully I get the referral bonus.

Jake ** with SHW was very friendly, helpful and knowledgeable. I was very impressed with the whole experience. Jake helped me get my best coverage for a very fair price. I would highly recommend SHW for their value. Again Jake ** was a pleasure to work with and he helped me tremendously. I believe SHW is a good value.

I called it was late and had a question. Afraid online I was not gonna get the results I was looking for.... When I was talking with the dispatcher they really glad to help me & didn't put me off or down. Really glad I called? It was refreshing that somebody at work willing to take time to help a stranger with their problems. Thanks Bill.

Lucas, with Select Home Warranty, fully explained each coverage option for the annual plan and offered a multi-year plan with substantial savings, which I couldn’t turn down. Over 23 years in several states, owning three homes, this is the first time I’m in trusting Select Home Warranty for my home, due to their highest ratings and acclaimed, shortest service response times.

Quite straight and to the point! I was in a hurry and they were pretty fast. That’s important in fast pace world. These warranties are very attractive when selling or buying a new home. Covers all the bases and less headache. The best part it’s transferable and that’s important especially when selling a new home. The inspector will have you bouncing off the walls trying to ensure everything‘s OK. The warranty will give you some peace of mind and less hassle.

We moved from American Homeshield for the specific reason of not being able to get our service as expected. Currently, we have two properties with Select Home Warranty in TX and so far we are happy. The copay is reasonable and they've always worked on the price with us for an annual contract. I want to thank them and hope they continue to monitor the quality of service at affordable rates.

I received a quote and decided to choose Select Home Warranty as my home warranty provider based on the customer service I received. The representative, George, I spoke to about my home warranty, found the right coverage and policy for me with a great discount on purchasing 3 years coverage with a bonus of 6 months free, plus roof leak protection.

I was able to speak with a representative and they sent over my account information right after we talked. They also were able to walk me through the contract pages and asked if I understood everything in the packet. The phone call was quick and effective and didn't have to wait on any hold or for a long period of time.

Just got off the phone with customer service. I am very impressed with how professionally I was treated. The rep. was very knowledgeable and offered add ons that I didn't think about. All my questions were answered. I received all information in a timely manner as promised. I look forward to not needing this service but enjoy the peace of mind knowing that it is there for us.

The service representative contacted us the very next morning to go over all the best options available to us that would fit our needs. He then went over all the different price options to find the best one to fit our needs. He was very corrigible and patient, I would recommend this to anyone wanting to cover their appliances.

Jake ** was great and I'm very satisfied with him. He was patient, very knowledgeable and explained the different options and values that were available. He is very much a great asset to your company. Thank you for having such a good employee on your staff. My son-in-law recommended your company to me and I have purchased two policies as a result.

Excellent service provided by Isaac. He was very responsive to all of our questions. He was extremely professional during our phone conversations. He was prompt on returning calls and we would recommend him and Select Home Warranty to others looking for home warranty coverage. Thank you. Jeff & Sue

I called and was greeted with a pleasant person (Jake) who was very patient and explained everything in great detail. I did not feel pressured to enroll into the membership. I was also given an additional military discount; which is refreshing to see a business respect our veterans. I am very pleased with the service so far.

Just signed up this morning and had some questions. Called Customer Service and was quickly connected. The representative was thorough, welcoming, answered all my questions and made me feel like I made the right decision! I look forward to having Select Home Warranty as my safety net for all my household fixes.

No hot water pours inside the clothes washer when washing starts and continues even if the both valves of hot/cold water are opened. It is a long time for me and tenant to wait for 24-48 hours. I hope we can get a resolution within 24 hours. I expect to receive an email reply within 5 hours. I called your customer service representative, as you returned an email reply after I waited for it more than 5 hours.

Bruce was great! He explained everything that I needed to know. Your plan is terrific. Bruce should get a raise. I feel safe in my new home with the coverage that I just purchased. All my appliances are in good condition but it is a good feeling to know that if anything happens, I am covered. I have compared Select Home Warranty and Select has the best reviews. Thank you.

The representative explained the coverage for each plan in details and also provided payment flexibility. He was very professional and answered all my questions with regards to plan and services offered. The only area I would recommend improvement is to give time for customers to get back rather than creating a situation where customer need to make a decision right away otherwise one would lose the deal. Other than everything was excellent. Highly recommended from customer service, offer and flexibility perspective

After shopping around and being a bit hounded by telemarketers Select Home Warranty came up with a 5-6 year plan that was too good to pass up. Ask them about multi-year plans. You will not be disappointed by the rate, the coverage, and the service charge. If their customer service is as good as it was on the sales call I will be a happy customer well beyond five years.

If you like fighting hours over the phone for every claim you file, and getting denied before the details are even provided, choose Select Home Warranty. This program was purchased by my mil for her home in August. Before she bought 3 years of service, she asked the salesman if boilers were covered. He assured her they were. That is the only heating system in the house. Three months into the program, one of the valves in the boiler wouldn't turn on. She called Select Home Warranty to see if there was a protocol for repairs since she had not received the promised policy handbook after asking for it 5 times over the past 3 months. They opened up a claim at that time.She was told she could use the company that had serviced it last. So she went forward with an appointment with them. They came, they ordered parts, and came back to repair.

It was extremely easy in speaking with Tom in regards to getting a new home warranty. He answered all my questions with ease. Got 14 months coverage for 12 month cost. I hope I never have to use this warranty, but as we know some items just fail after years of use.

Garage door needs to be replaced. It's. Old. And falling apart. I would much prefer to speak to someone in the United States. The gentleman in the Philippines kept saying “garage opener“. It's the DOOR that’s falling apart. The gentleman I talked to was nice but I’m not sure he understood. The door is old and falling apart.

Great customer service thus far. I spoke with few different companies and found that Select Warranty and the employee I spoke with is the most knowledgeable and patient out of them all! Very accommodating and answered all my questions and concerns. Needless to say I am going with this service and company.

I had speedy service from Select Home Warranty service, and excellent warranty work done! The technician arrived sooner than I anticipated and finish the job faster than I expected! The customer service was quick and I received plenty of notification about my upcoming service, which was very convenient. I will definitely continue using them again!

They were amazing with their description and contacted me regarding the home warranty process. When I called back they answered the phone right away and re-assisted me and was so kind and explaining everything. They gave a great rate for a three year plan which included an additional six months. I would highly recommend them to everyone. Their prices are extremely low and they also provide leak roof coverage.

We spent a lot time to search for a good home warranty, and finally I find this. The friendly and experience representative, and provided me with a great deal regarding home warranty. I am very happy about it and recommend Select Home Warranty company to all my friends and neighbors. Thanks.

Bruce was great to speak with. We purchased our Plan through him. I had received a Brochure in the mail and was more impressed with what the Plan had to offer. I actually referred my friend Diana ** and she purchased the 5 year Plan. We both came over from American Home Shield.

The staff goes above and beyond to deliver an impeccable customer experience from start to finish. I have been a customer since 2015, and consistently find Select Home Warranty to live up to their promises and customer expectations. Thank you for a great company to rely on and looking forward to many more years

Fast and polite customer service, took my information and got my claim set up in five minutes.. Excellent!!! I had three claims to process but that was no sweat for my representative. He was fast, professional and very polite. It could not have been better customer service.. Really Appreciate the care and quality of work.

Kevin did just assist me. He treated like I was a friend. After I purchased the unit he did just give me the number for future service. He also have me his direct extension where I can reach him for years to come! This is service! Kevin please continue to be an excellent service provider?

I reviewed several home warranty companies in my area and was going to go with another company but when I called Select, the customer service was great and the value for services provided was less than I expected to pay. The customer service representative did not do a hard sale which I appreciate and his method of sale was why I decided to go with Select. Also the ratings for this area are 4 star.

My experience with Select Home Warranty has been good for the past three years so I am happy to renew my coverage for another three years. I like the 24 hour, online access and the low service fee charge. The technicians come quickly to the house and are always knowledgeable and efficient. Filing a claim is easy.

Jake was professional, and empathetic to my needs regarding home warranty protection. His attention to detail in explaining the opportunities that our first responder and frontline status as well as being seniors gives us with Select Home Warranty was a great surprise which was bolstered by his resolve to get us the best coverage at the best price on a three year cost guarantee plan was just what the doctor ordered no pun intended...A great outcome thanks to Jake.

The customer Service representatives were very efficient and thorough to follow up with me both phone and via email and offered very competitive prices. I was very impressed with their thoroughness and pleasant manner in talking with him over the phone. They were able to offer me additional discount options to try and offer me additional savings which was very much appreciated.

They offered $95 on a $550 repair. I bought a 5-year plan for $2749. I asked for a refund and they charged me for a 1-year warranty $750 and charged for 3 services calls $705 while under warranty and $75 cancellation fee.

I have enrolled in a Home Warranty years ago and have now decided on Select Home Warranty for our new home. I found that the price quoted for the coverage to be very fair. The agent was thoughtful and offered good information for me to make my decision. All in all, I feel that this product is exactly what we are looking for at this time.

My Trane heater went out and we have only been in the house for 2 weeks. I called Select Home Warranty. They were fast, and polite. They were able to help set up a claim. The two representatives I spoke with were very helpful in walking me thru the entire claim process. Along with answering my questions on the process of getting a claim and my heater fixed.

Jonathan ** was great at explaining everything to me. I was with First American and it was too expensive for the benefits they offered. I am very happy with Select Home Warranty. In fact I have already recommended two friends to contact Michael and sign up. Again, Jonathan was great.

I called the warranty number. They were very professional. The refrigerator wasn't cooling properly. They scheduled a repairman to come. It took one week for the appointment. Repairman was very professional and knowledgeable. He had to order a part. Part was delivered to our home. Appointment for the Repairman was scheduled about a week out. Repairman came and replaced the part. The only complaint I have was it took two weeks for us to get our refrigerator back in order. I’m sure COVID had a part in the delay.

The representative is very knowledgeable and patient. Explained everything with clarity and provided me the exact services that is needed by my house. My house has an above ground spa that is typically not covered by others but SHW did. I like the flexibility of SHW’s plan that allowed me to tailor very specific items in my contract.

Jake ** was an excellent rep for this company. He did not pressure sell anything. He found the best coverages and great deals along the way. We are very happy with the program and the additional discounts he found for us. We would recommend this program to all of our friends when they are looking for peace of mind in their new homes.

Fantastic customer service. Very prompt and user friendly. Customer service were energetic and always returned my call. I think it is good value for money and nice coverage across all appliances for the home. The contract was easy and all electronic that makes it quick turnaround. I would recommend Home warranty if you are going for a home appliances coverage.

My rep was great! He explained to me the advantages of a multi-year contract and saved me hundreds of dollars. He was very personable and very well-informed. I have not used the service yet, but I am looking forward to a good working relationship with them. So glad I decided to contract with Select Home Warranty!

The electric panel on my stove was fried during an electric storm. Because the panel controls the oven, I was left without an oven. Select Home Warranty sent someone from Sears Appliance Repair. Sears ordered the expensive part, and Select agreed to cover it. When the part arrived it took Sears a while to return, but I called Select and the job was performed quickly afterwards. It took a few weeks for repair due to the part, but select did everything possible to fix my panel and oven.

It was like pulling teeth to get my contract sent to me or to even showed what I ordered ... That being said… their pricing blows the other companies out of the water and nothing can be worse than American Home Shield which I had before … thanks to the lady I talked with today she finally got me going with my contracts.

I was searching for a home warranty company and had about five warranty that I wanted quotes. When Select called I was unsure of starting with this home warranty. There are certain items in my that I wanted coverage. The customer service agent assured me that my items were covered and that the turnaround time if I put in a claim would be efficient and quick. The Customer Service put my mind at ease and as a result I was very satisfied with my purchase.

The representative was very helpful, knowledgeable and professional. He answered all my questions very thoroughly. The plan we chose covers basically everything in the house plus free leak repairs on the roof. The price was great and we are very excited to work with them. We will definitely recommend them to all our friends.

Am very happy with my service. There was some confusion about my account and they had hard time finding it. However they corrected problems right away. I would recommend this company to my friends and family. Great customer service. Very friendly and professional. Never a bad experience and they are very prompt and understanding.

So I had not received my contract nor description of coverage in about a month which prompted a customer service call so when I contacted customer service they were more than happy to look up my contract number and get me my description of coverage right away and was more than helpful

So far I am pleased with this company. Were willing to help with rate discounts and more. Better coverage and lower price than other companies. I am hopeful not to need this, but feel confident that it is a good investment. The proof will be in the follow up once an issue arises. I appreciated the responsiveness so far.

The representative that contacted me for the free quote was nice and straight to the point, I told him what I wanted and he was able to counter with a deal that I was not able to refuse. I truly felt that he wanted to earn my business and gave me the best offer. Ed ** was the man

I initially spoke to Mr. **, but when I decided to buy the warranty I encountered Mr. **. He's just ok but not so accommodating. though he followed the pricing that was quoted by Mr. **. The recent guy I spoke to is Mr. ** who is very helpful, acted immediately to my request compared to Mr. **. Mr. ** right away emailed the warranty package and answers to all my questioned. I will considered dealing with Mr. ** but I think he's from the accounts department. Thank you Mr. **!

Great coverage at an excellent price and the customer service was top notch! Recommend giving them a call if you are looking for a comprehensive home warranty. The representative I spoke with, Greg was very knowledgeable and provided me with all of the information I needed to make an informed decision about my plan.

Went online to receive a quote and was quickly contacted by Jake. He was very friendly and explained the rates and coverages well. He was able to find us a service plan that fits within our budget. Great customer service. Excellent value. With the purchase of our first home, SHW and Jake has given us some peace of mind.

Thankful for their service. We have used this home warranty for 3 years now. We are able to get ahold of someone when we call in. The service calls are very quick and satisfactory. I would recommend to anybody I know buying a home. Great price for peace of mind.

Johnathan was more than friendly and helpful during this phone call, encouraging me to do this plan on a yearly basis as opposed to monthly. He explained everything in detail, and even offered to split the yearly payment into two payments. He told me that my service call fee would only be $65 if on yearly plan, not $100 if monthly billing. I am VERY HAPPY with this phone call. :)

Zachary was very professional and helpful with my renewal. He was understanding and knowledgeable about my plan and willing to get me the right coverage. That's the reason I gave him the highest rating. I would recommend Select Home Warranty to my family and friends. Thanks Zachary for all your help! William

Refrig stopped cooling and ice maker quit. When submitting my claim, I listed the ice maker first and in the Add’l Info box I listed the lack of cooling. When speaking to them, they reminded me that I had not purchased coverage for the ice maker. AND as my negligence caused the claim to be denied, this also prevented them from covering the refrig lack of cooling, for which I DID have coverage. I later learned they have B rating from the BBB. DO NOT be deceived by SHW. They will seek ways to deny claims.

Have been sold BEST, offered extra free months for a good review, I was assured plenty technicians and quick service. No one wants to work for this company, they never pay and it’s a FRAUD. Stay away! They will promise you everything and they will never have technicians to come out for $75 so you end up paying at least $150! Had 4 claims in over 3 months properly documented, not a penny received from them. They twist you around their fine print and will not pay. Save your money, pay more and use a reliable company.

Since they made so many excuses to fix the plumbing problem that I had, they told me that it was not approved since it was the fixture, even though they didn't even go to see it. I asked to cancel the policy since I have never used it and they threatened me saying that they would send me their attorney since I had a contract with them. I bought it in August and they have a month of waiting to use it and we are at the beginning of October, they don't want to give me my credit, that for me indicates that the company is terrible and fraudulent. My understanding when I bought this policy was that I could cancel it at any time, especially if I have not used it even once. I have other policies with other companies and I have never had a problem with them, DO NOT used them. It is the worst and that is my personal opinion.

First time caller. Had a bad experience with other companies and Select Home Warranty was really good easy to work with. Person that helped me was very nice and worked with me. He helped me out through that whole process. Would recommend to any new home buyers or existing homeowners. Nice to have a peace of mind.

Called to renew my policy, Zackary was helpful, told me about specials that may benefit and save me money. He took my payment, answered all my questions and or concerns. He left me the company's phone number as well as his extension number if I had any more questions for him.

Excellent experience with the rep that called me from Select Home Warranty. I'm a new customer so we shall see how things go from here. I am hoping for the best. I have never purchased a home warranty before. I have heard good things from other homeowners. The rep was very helpful and I feel like he gave me a very good deal. I ended up insuring both of my homes.

I recently spoke to Select Home Warranty and was very pleased with my interaction. They were able to discuss my needs and get me a plan that worked for me in less than 10 minutes!! Thank you Select Home Warranty for making my family feel more secure and less stressed with our new coverage!

Called to get Kitchen outlet repaired. Representative was very polite, assisted in getting issue resolved. Discussed how the process works twice with me. Told representative this was my first time to use the company. Representative asked if I had any other questions that she could assist with me. Great Experience!

I was surprised how fast I received the call with a quote, the agent was very clear on what is been offered and how they cover it. Also, he listening to my request and comments taking them into consideration to purchase the new policy. Offering different plans that could save me money, even more, I will be waiting to start working with them and in the case of a claim, I am hopeful that they will be the same as when they offer the policy. Thank you,

Received very helpful phone service and patience to determine which if any was the best and right service for me. Having been with my current company for well over a decade, it was a decision that needed time and thought. The representative gave me both and a great deal to boot! Now I'm hoping that the contract services are as good as their sales team!

Ed **, explained all the benefits and choices with Select Home Warranty and was very knowledgeable and thorough about the program. If you are looking for a home warranty I would highly recommend him to you. He helped me realize savings and important benefits involved in the long term contracts associated with the Select Home Warranty programs.

I just purchased a 3 year warranty and got 6 months free. I have not needed anything but they seem very nice, I will wait until something goes wrong and see what the wait is. But as it stands they seem to be top of the line, and reasonable in pricing.

My call was helpful. Was explained to me & then explained to my husband. Very patient with us. We are senior citizens so it takes time. I would like to receive a a hard copy in the mail for my own use & review. We’re not to computer savvy. Hope my coverage is as good as the call. Thank you.

He was the best setting up my plan. He gave me a fair quote and discount for multi dwelling. I just bought the plan today. I also got my brother in law to purchase from you and he was very satisfied with the turnaround time he received when he had an issue. Jonahan was very polite and friendly. Thank you Johnathan.

No problems or hassle to file a new claim for closed claim on HVAC system from about 2 months ago. I was sick and we had car problems all summer. Just a lot of issues kept me unstable to schedule appointment for appliance/HVAC tech to come out. Customer service was fantastic with setting back up.

Steven was very direct with his answers, he told me about the senior discount for 3 years in which I liked and agree upon, I will be 78 on Oct 31, 2021. He was very nice and I did appreciate him, and I could understand him very well. If the warranty goes as good as the conversation did I will be very pleased.

Mr. David ** assisted me. As a worthy salesperson, he offered and guided me through various program options. He highlighted and explain in detail all that I can expect from each. He was attentive to my concerns and was very courteous, respectful and professional throughout our conversation. I am truly grateful for his assistance.

I was able to compare home warranty policies and Select home warranty beat them all out. They were the cheapest, they offered more coverage, and the service payment from me will be the lowest. Fred ** was a true professional and was able to answer all my questions before buying the policy. Great job!!!

The person I spoke with over the phone quickly gave me my options, costs, discounts, and I was able to purchase a warranty that fit my needs in minutes. I appreciate the quick and concise assistance that I received during the call. I also am grateful for the vast amount of coverage that the warranty includes especially for the cost. The discounts that were available made this an easy decision for me.

Great price and very easy process. The representative was very helpful. This will be my 2nd year with Select and I was very satisfied with the first year. Looking forward to year two! They were able to fix my heater, dryer, and garage door with the low cost deductible price.

I just renewed my warranty with Select Home Warranty. I am so happy with the customer service and the speed of service calls. I had an issue with my A/C and someone was out to fix it the next day. I will continue to use Select Home Warranty in all houses I own.

Ed ** provided lot of information and educated us on benefits having multi year policy to save significant policy premium (55 years and above @ home). He explained the covergae we are getting for Kitchen Appliances, washer dryer, garage door and so on... He also talked about giving an additional one year policy to make it 6 year policy for the price of 5 years. He also reduced the each time visit amount (Co Pay) from $75 to $ 60. Great service.

My AC stopped working, I made a claim on it, it was painless and simple. I was told to give them 24-48hrs. To my surprise they were out the same day. The tech said it needed to be replaced, I'm waiting on the response from Select for the outcome of it.

I enrolled in a new home warranty policy on a Saturday night, and by Sunday morning they contacted me. Bruce was so polite and thorough in explaining my policy, he offered months free if I paid in full, I explained my situation, I am disabled, live alone and on a very fixed income. He immediately understood, and offered to accept the full payment on 2 installments so that I may have 2 months additional coverage. Amazing Service.

Great sales guy. Very knowledgeable and professional. Gave me same rate as my old company with better coverage. 6 months free and with this review one more month. Hopefully this company will have better contractors than the last company I was with. 3 year contract with ability to cancel any time.

Contacted company based upon their ratings and talked with a Sean **. He was very helpful in providing the details of the coverage of the policy and offered a reduced annual rate if paid in advance. Then he inquired if I was a Senior or a Veteran and when he told me I qualified for a further reduction in annual rate and it was set for life. I mean who the heck does that. I opted for a 5yr plan and am very happy with receiving a free year of coverage and a reduced service fee. Imagine that. Select Home Warranty really takes care of the elderly and Veterans and "I thank them for their service to veterans and elderly". It's about time we show our appreciation to company's that take care of us.

I received an email from this company and passed it on to my boyfriend who was unhappy with his home warranty company. He called to thank me and to tell me how happy he was, so I called the sales rep and wound up signing with them as well. I have been with my company for seven years and while I have generally received good service from them, there are many items they do not cover and it is much more expensive. I am really happy that we both got great coverage at a super price.

Very easy process to get set up with a policy, sales rep was knowledgeable and thorough which made the process smooth. Answered all my questions and made sure I was clear on the details of the policy! I had a poor experience with another company and this has already been much easier.

Great price. Friendly agent. Great range of coverage. The agent seemed very knowledgeable. I wasn't sure about this type of policy. My agent put my mind at ease. I recently purchased a spa and was pleased to find that I could add this coverage. I was even able to add roof leak coverage.

I called to get a quote on annual home warranty policy. The rep went through the options, and I was able to get a couple of discounts. The rep also pointed out something I missed on the website. It was the option to get multiple year coverage that was less annually than the single year, and I got the lowest per call cost they have. It was a good deal.

I was offered a better deal and they were very fast. I was looking up home warranties and was looking at Select and they called. I am pleased with service. First offer I could not afford, and he understood and then offered a second offer and it was a better fit for my budget.

I never felt that I had to wait a long time whenever I called them. I called them twice for air conditioning and to get my garage door fixed. Immediately after I called them, they send a specialist to my house in under 4 days. Very good service at an excellent price as well. I highly recommend them.

Dishwasher stopped operating in the middle of a cycle. The repair person scheduled a repair within 24 hrs and when he came out the dishwasher needed a part ordered. I am scheduled another visit as soon as it comes to complete the repair. Select Warranty has been in constant contact with me throughout the whole process via email. Thanks for their promptness!

I have purchased Select Home Warranty for two of my rental properties about a year ago and today I added two more contracts with Select for the other two properties. I have been given an excellent and timely respond every time and I call in and open a claim, I am very happy for getting the services I am counting on. I would strongly recommend Select Home Warranty. It's worth every penny.

Daniel was very thorough, professional and helpful in explaining the policy and answering my qurstions. The policy fit all of my needs and the discounts and features are great. I also like the ability to use my own contractor for covered repairs. Hope I never have to use it but if I do, I feel confident that they will take care of me.

I paid for the policy one week ago. I did not receive the policy. I expected to receive it right away. I did not. I called the salesperson twice during the week at his extension, requesting a return call. l was never called back. I sincerely hope your home service is FAR BETTER. One week later, I called Select Home Warranty and the salesman sent me a copy immediately.