Select Home Warranty Reviews

I contacted Select Home Warranty on 1/24/2022; the first time I've had to contact them since signing the contract with them. I had a busted water main in my guest bathroom, which was going to require a professional plumber to cut off the line, solder a new connect/value in place. I explained the problem to the first contact representative, they took my information, assigned a claim number, and reassured me a plumber would be notified immediately, and I would send a confirmation e-mail. However, minutes afterwards, I was able to repair the broken water main myself; it was a miracle. I contacted Select Home Warranty again to advise them to cancel the claim/plumber, as there was no longer a problem. The second customer representative was also extremely pleasant and professional, and canceled my claim without any haggle or problem. I will be sure to contact them again in the future, in case of a home emergency.

My phone call was about getting a status report on a claim report I had previously reported. The person I talked to was very helpful. I got the information about my claim and he gave me instructions as to what still needed to be done. He took his time and was very calm and positive about helping me. When I got home the email he sent me had all the information to proceed. I was very happy the way he handled my problem.

Peter was efficient, answered all questions, and polite. I just finished doing the paperwork for my policy. As to the company's compliance to the contract, that is yet to be seen. I hope they honor their spoken word as well as their written contract. I called back with a question and Peter answered the phone and gave me an answer to both my question right away.

Fast response to make the necessary repair, and quality vendor. The time to report the matter was most appreciated. I anticipate the repair will be conducted soon to mitigate the interior damage to our home. Please continue your endeavors to provide high quality care to your subscribers. It provides peace of mind to know that home protection is a hallmark of your coverage.

Zach help me with all my questions. Made me feel at ease. I bought the 3 year coverage, with 6 free months. Hope my review affords me the extra month with Select. Zach was very informative on what's covered. I was at American Home shield and it was very painful. I had to make way too many calls to get my issues resolved. I'm glad Select was there for me. Thanks for taking care of me! JohnG

Just got off the phone with Select home warranty. Spoke with Mark who was very informative and helpful. Mark made the process easy and I signed up for the three year plan. Every major item that I was concerned about is covered and I feel I got a fairly decent deal. Would not hesitate to recommend select home warranty to friends and family.

Staff member was pleasant, friendly and knowledgeable about services. Great personality and anxious to accommodate. All questions answered and additional information offered on extending coverage with significant discounts. Fully knowledgeable on all coverage and costs involved in services. One of the few companies I have spoken with that staff was fully trained in what their product offers.

The thermostat stopped working possible no power from actual unit up on roof so I can’t get my heater to start working. My thermostat is just a black screen and I can’t do anything… Called customer service. Had a little bit of an issue with them calling me back but once I got through they helped me right away and got right on it.

The representative that I spoke with was very knowledgeable and thorough in explaining the service that I would be receiving. They got me the very best deal possible and at a great rate. I would definitely recommend this company to any homeowner looking for a good group of people to ensure that their home system is covered properly.

Am I getting a contract via USPS or what.? Customer service rep. Was polite and courteous but more interested in “upselling” than giving details of the plan. When can I expect to receive contract details?

This is my second contract experience with Select home warranty. The sales representative Jonathan was most courteous, answered all my questions to my satisfaction and was not in a rush to end the call with me. My past experience with Shw was great and I am confident this one on a different property will be too. Without hesitation, I would recommend select home warranty to family, friends and to those individuals who read this review.

Our agent was informative and helpful. She made time for us to ask her all the questions we had and responded quickly. I would highly recommend Select Home Warranty. We are excited to experience the coverage and take advantage of all the services Select Home Warranty provides. Make sure you give them a call!

I was very pleased with my call from Select. The representative was able to answer all my questions and get me the best deal with great coverage. After all my research, Select is definitely the best value for a home warranty. I look forward to have quality service for over three years at an awesome rate!

We signed up for Select a weeks back and they may have sent me the contract policy but I did not have a record of it so I requested a new copy. They sent me a new copy via e-mail in a few minutes. Thus far we are happy with Select.

I saw the advertisement on a mailer. I went online to investigate the product. I received a call from Ed from Select Home Warranty and we spoke for about 8 minutes. He gave me all of my options and shared with me several ways to save money. He asked me if I was a Senior citizen or a Veteran in order to make sure I had the best rate and coverage necessary. I was very happy at the end f my call and will be saving a good amount of money over the other Home Warranty company that I have had for 3 years prior. Not only on my monthly cost but also on the individual service calls. Great Job Ed!!

Select Home Warranty was great to deal with and we are glad we choose them to protect our home. Customer service made it easy to sign up and to get coverage locked in. We were able to lock in a great multi-year policy to protect our home. We look forward to working with Select Home Warranty in the years to come.

It was very easy to sign up and the person I spoke to was very helpful and friendly. I am looking forward to working with Select Home for any warranty needs I will have. I especially am happy about the senior discount. I paid for 3 years in advance so it will be nice not having a monthly payment. Thank you!

Jake ** did a great job explaining everything. He communicated with professionalism and great follow up to all my questions. I would highly recommend him as your agent. Called me at a bad time so I asked if I could call him back. He made himself available when I could. He then followed up several times and answered my question thoroughly. Great Job Jake.

I just signed for this new home warranty - Select Platinum care. I came across Select Home warranty based on its ranking and happen to talk to one of its representative. Based on my recent talk with Select representative, the experience was really nice and convinced me to sign up. I am still going through the coverage details. The premium is competitive compared to any other provided in my area.

We are very impressed with the Select Home Warranty policy we just purchased. It is for 6 years and the annual cost is 1/2 of what we are paying for our current policy. In addition we have coverage for items that are not in our current policy, e.g., total pool and sprinkler system. The sales person was fantastic. He knew everything and was able to quickly answer all of our questions. Mr. ** is a true asset to the company. Eww.

Mr. Jamie was awesome. Very informative and friendly. I will definitely tell all my friends and family about this company and my experience with Select Home Warranty! The value of the coverage I received is by far better than a company I was previously with. More items covered for a lot less, and I can’t say enough about my interactions with Jamie.

Positive overall experience with the contract renewal. Better price and better value than most other similar providers without losing anything in other areas - coverage and customer service are the same, if not better. Switched to this provider from AHS (American Home Shield) because their price was a lot higher and their value and customer service were much worse.

I purchased the Select Platinum home warranty which was already a great deal. However, I opted for the multi-year plan which actually is a better deal and saves money in both the service call fee and the overall monthy cost. And I received an extra year free. I would definitely recommend Select Home Warranty's multi-year option.

Eric ** from Select Home Warranty got in touch with me since I was looking for Home Warranty. He explained well & addressed my concerns. He was professional, courteous & respectful. I was looking for 1yr contract but ended signing for 3yrs. I can't add more because I have just signed with them. I can add more reviews about service, value & coverage when I need any repairs.

Very friendly, great experience over phone, explain everything properly. Great price. Very happy. I will recommend to my friends and family and the process was over phone in minutes very easy and hassle free. Thank you again to Select Home Warranty. There is nothing more say about this company. Each and every way is 5 star.

I just completed researching several home warranty companies to provide coverage for our property in Auburn, AL. I couldn’t be more pleased with the service Blake Smith provided, the details of coverage, plan and warranty transfer options. It’s not surprising Select Home Warranty have superior the reviews & ratings. I will definitely be sharing with friends & family.

This is the most dishonest company I have ever met. Their sales and customer service are very friendly and patient. But when you need to file a claim, it's just endless lies and scams. Unfortunately, I had both my AC and refrigerator broke in my house last year and had seen so many of their tricks. I can't tell you how many times I need to call and how angry I was. Here are some facts and you can make your own judgement.

We bought a new house and the previous owners bought this home warranty insurance. The day we moved in, we had a heater problem. We called this insurance, and we were told that since it was our first three months of moving date, they could only cover $500. It costed us to repair the heater more than $5000. Then our fridge stopped working properly and it started leaking as well as stopped cooling down. We called the insurance and they sent us a technician one week later. The technician told us that the fan broke and he ordered a new fan, which will arrive in 3 months. (He came on Jan and the fan will arrive in March) While waiting for it, he told us to buy a fan and replace it behind the fridge until we get the real fan. The solution worked but he never checked the water leakage problem.

I was sold this warranty a couple of years ago and paid over 1,100 for it. I was not told the limits on the plan at the time. They said everything was covered no matter how old and I didn't have to prove Maintenance. However, when I needed service, they sent out untrained people who didn't do a thing, but poke around. One just looked at the appearance only on the outside of air conditioner and said it wasn't properly maintained. They took the $45 copay and left. The other ones sent a cost estimate that SHW said was more than they were willing to pay. Another $45 gone. The same thing on the 3rd call. SHW made off with my money and the so-called techs did too! Beware of this company!

DO NOT DO BUSINESS WITH THIS SCAM COMPANY! I have gotten the runaround from this company and have been lied to, multiple times. I have been working on this claim since 12/4. On 1/2, I was told that they had no way of splitting the amount they cover and the amount I have to pay. Therefore, I had to pay the full amount (at a non-contracted rate) and they would reimburse me. The full amount was close to $400 (as opposed to the $251 contracted rate). It was not worth it to pay that much, so they advised I buy a new/used machine and they would reimburse me within 2-3 business days of filing the receipt. I did so on 1/4. On 1/4, I was told, by a supervisor (Peter), that my claim has been approved. I asked him how long it will take to get my check, because I had to borrow the money to buy a washer. He said "it turns around very quickly and will go out in 2- 3 business days.

It is purely a scam. I have a claim open for 32 days. I keep on calling them for last 32 days. They keep on saying that they will send a technician but they will not. I have an issue with motor. It is a Scam warranty company. Please stay away.

I purchased the Select Home Warranty thinking it was a great idea. After purchasing I found out that the policy does not kick in for 30 days after purchase. After that I found out that it’s an additional 30 days for any major parts won’t be covered so total 60 days. My refrigerator compressor went. They sent out a technician that took three days to get to my house. Later come to realize they will not fix my compressor because I fell within the 60 days. So I paid lots of money for this useless insurance. Also keep in mind it’s technically 90 days from time of purchase. I was also 2 days shy. They kept me on hold and transferred me to many departments. When I ask for a full refund they refused and we’re going to hit me with penalty’s basically making it a wash. Stay away from this company at all costs.

They do not honor their contract, they make up nonexistent reasons to deny claims, their customer service is absolutely the worst I have ever encountered, they lie like it's an olympic sport and when you try to cancel they keep almost all of your money. Do not waste your money on this horrible, horrible company!!!

Please get a copy of the contract before investing your money in this company and read it closely. The primary reason for any appliance to fail is not covered under the contract. For example, my 10 year old water heater failed. It began failing in October- less hot water, the need to dial up the heat on the unit to achieve hot water and a gurgling sound that indicates the unit failing. By the time the unit fully failed (3 months later), it had developed a small leak. The leak is the reason Select Home Warranty will not cover the replacement. Had I filed a claim in October, there would not have been a leak but I am absolutely sure they would find a reason for not replacing the system including depreciation.

I bought Select home warranty in April 2021 from their Salesman Greg. As is the case with all pre-sales, he was super nice. That should have been my first red flag but I still went ahead. I got a great deal for 6 years and I paid for everything upfront. This was my second mistake that I got into a 6 year contract. Couple of things:

SHW could never get in touch with first tech. who told me bearings were bad, inner tub needed replacing. After months of contacting SHW, another tech. came out in Oct 2021--said the same thing but the diagnosis he submitted mentioned tub, sensor but not the bearings which he told me was the major problem. SHW keeps telling me noise is not covered but it is making noise due to tub and bearings. SHW refuses to cover the bearings/tub. This company is a scam and rip-off so I question these 5 star reviews.

One of the many ways they keep from awarding is a claim is demanding repair records for 3 previous years. We just purchased the home and were given this warranty. SO, they will be able to deny every claim. This company is a joke and the worst I've ever dealt with. They should not be allowed to be in business. Go read all the Google reviews. All the one star reviews are from people filing claims. The five star reviews look fake and are from people who never filed a claim.

I will start out and state I would not recommend this company to anyone. This is the second claim with this company. First claim was submitted for our dryer. The tech came out pulled it all apart, put it back together, then told us, "Sorry I don't carry parts and don't do repairs. I have to order parts and then someone will come out in 3 weeks and install them." I thought, ok, this is just because it is a dryer.

We just purchase this company plan (about 2 months ago) and hope that it will be good service for us. My 1st call with company customer service representative was good experience. Lady with whom I talked was very polite and clear. It is our first time with this company. We had different company before.

David ** was very helpful in answering questions and identifying various options available. When I did not receive my copy of the warranty, he responded quickly to generate one for me. His knowledge of the various options was evident through his quick and timely responses to questions. I was happy with his over customer service.

I am very happy with the service I’ve had with this home warranty company for the first time this past year. It prompted me to renew my policy. Issac, sales, was particularly knowledgeable about pricing and coverage. I would recommend using Select Home Warranty. It is the in this area of business.

The agent answered all my questions very thoroughly and she was very knowledgeable and gracious. She was also very patient. I would definitely recommend this warranty to a friend and will most likely purchase another one if I sell another house. It makes me feel very safe knowing I have this warranty policy if something needs to be repaired.

The process was seamless. The representatives were very informative and complete. They managed to help me overcome a lot of my challenges. I had concerns about who they would use for various repairs and the price of renewal was important to me. I look forward to having the home protected.

So far, SHW have lived up to their promises. Always professional and committed to excellence customer service. Their pricing is so far reasonable and in line with other warranty companies. They are very easy to contact. Always able answer any questions that you may have. Experience company in providing needed services. A wide selection of options is available.

It was a great experience; got a 1 year annual policy, will probably also renew it next year. The policy takes 30 days to kick in and I think that is fair, so as no one games the system. The sales agent was very helpful and forthcoming with information and really helped me in selecting the best plan for my needs.

Daniel ** was prompt to call and assist me upon my internet inquiry for a quote on a home warranty. He was knowledgeable and courteous. I was quite impressed with the range of items the home warranty covers. A definite good investment. I will definitely use them in the future.

The customer service agent was knowledgeable and professional. I would recommend Select Home Warranty to my family and friends. The appliance technicians they use are reliable and respond quickly to confirm an appointment. When The technician company, Cal Valley Appliances Repair determined the part cost more to repair than the unit is worth. Select home warranty promised a check for what they determined that unit is worth and will be mailing it to me soon.

I discovered a significant leak with water draining into my basement. Response couldn't have been better. Repair required a wall had to be opened. Minimal damage. Leak was fixed the very next day. The plumber was professional, qualified and cleaned up when he was done. Very Satisfied with the overall service so far.

Ray was very knowledgeable and helpful in our selection of coverages. Was not pushy or pressure us to go with them. The plan was what we were looking for and the price and co pays that were affordable. I liked that we received. 14 mo for the price of 12 months and stated that they had a lot of service reps in our zicode.

I would and have recommended this company. The process was smooth and affordable. I have not submitted a claim yet but the customer service I’ve dealt with was great. They also covered everything I was looking to get covered. Hopefully I do not have to use it much. If you are looking to have your house covered from front to back at an affordable cost this is the way to go.

Sales pitches can be too-hyped and overwhelming. In this case, however, Jake did a great job explaining to a prospective new customer the benefits of Select coverage and finding an attractive package for me. He was specific and answered every question I had about what I might expect from Select. Very impressed to date.

The representative gave excellent options and lot of probabilities. I could able to customize the plans and able to choose between what I need and what I don't want. Also there were many discounts applied for long term commitment which I liked the most. Overall the experience from the call is excellent. I expect the same level of satisfaction during the claim calls.

If you live in Hawaii. Do not use this service. They do not have readily available vendors to help. I opened a claim on 11/30 for a toilet that was backing up. I was told it will be expedited service and they will get back to me on the day. They claimed contacting me about getting it fixed on that day to no avail. I had to call back on December 11th to find this out. I told them I had a vendor ready and available to do the job. They had 1 slot left. They said that I needed to wait for their dispatch team to contact Allen's Plumbing. I did not hear from anyone. They said they emailed me which is totally inaccurate as I was waiting to hear back from them. No calls, no email. I had to get the job done. Paid for it and requested a reimbursement.

I called and the representative provided good customer service and good value. I might be in the position where I would most likely recommend Select Home Warranty to friends, family, and others. There is no better way of having peace of mind in your home without home warranty from a company that offers that many coverages and I am getting a free month just just to write this review. Now how cool is that!

I am very satisfied with the warranty and customer service from Select Home Warranty. Never had any issues any time I needed to make a claim or renew my warranty. When it came time to renew, I was offered some very nice perks and incentives. I would recommend select home warranty to anyone looking for a home warranty.

Try to place application online. Got call before completed application. Got nice conversation with Fred **. Got good offer on the contract. As for now I am fully satisfied with work that was done by Fred **. Sincerely, Samuel.

'Sol' was very helpful. Made suggestions and helped us to the contract that seems best for us. Helped with the pool option and a/c options. Assured us that your co will find the necessary service provider if we have a claim from your file of service techs. We were sold on the multi year.

Item appliances policy covers what I need. Vendor was relatable and knowledgeable. Will recommend to friends and family. A home service contract is not your homeowner's insurance policy. It's a separate contract covering repairs on systems and appliances in your home. Awesomeness in all its splendor.

I have had Select Home Warranty for 12 months but had the occasion to make my first claim due to a roof leak. I easily made a claim online and was notified that I would be contacted within 24 hours. Then I received an email requesting that I call the claims department to provide additional information. The call was quick, friendly and informative. After I answered a few questions, I was told what to expect and that I would be emailed a service technician to take care of my roof needs. I am very happy with the warranty company and in particular the claims representative.

Called for a home warranty quote for my rental condominium. Bruce ** was very helpful and with some research, he found long term options for both my rental and personal residence. I didn’t think that was an option but after asking if I was a long term owner and disclosing the plans, it made sense for me. Thank you Bruce!

I was looking for a home warranty quote and received ones from multiple companies. Decided to go with Select as a result of their past ratings and current pricing. It was a very efficient and professional process of signing up for a home warranty contract. Bruce ** was extremely knowledgeable, professional, and helpful throughout the whole process. Bruce reviewed various options and pricing and provided additional value by highlighting savings for extended contracts.

Moe ** was very thorough, polite, knowledgeable, and professional! He definitely knew his stuff and didn’t make me feel dumb answering my questions. I liked that he went over all the fees and what the warranty covered. It was a nice touch giving us his direct phone number. We liked that he wished us happy holidays too.

I decided to get a home warranty based on experiences of other homeowner friends. I did extensive research and decided on SHW. My sales rep was excellent at his job and covered all of my concerns. I haven't used the service yet, but am happy with the price, coverage, etc.

I was pleased with the person I spoke with. I explained what my problem was, and she understood what I needed. I have had to contact Select Home Warranty before, and someone was sent out in a timely manner. I did tell her not to send out someone from the company that came out before.

The salesperson was very patient in answering many of my questions. Suzanne ** and I are very satisfied that led us to feel confident that Select Home Warranty is the best choice. We are looking forward to having positive experiences with your company in 2022-2027. Thank you very much for your accommodating our needs over the videophone through Sorenson sign language interpreting services.

Having used the warranty the past three years, I have been very satisfied with the speed and efficiency in which each problem was solved. This is a renewal policy. The contracted repairmen are courteous and know their business. The price is well worth it, compared to other companies. Please do your homework.

Sam ** was friendly, extremely knowledgeable, and very helpful. It was a pleasure. He helped us to get a very good plan at a very good rate. We look forward to a great experience with Select Home Warranty Company. There is really nothing more I can say, except that Sam made it a great experience.

Called 2 weeks ago to report a heater issue. At that time, Select's choice of repair company rejected the request. I called Select to report the repair company decline of repair appointment. Select said they would call another (gave me a choice of finding my own repair co to respond and have them call Select to approve repair. I opted Not to do this because I could see a company showing up, rejecting Select's price and that repair company charging me for a service call).. Select told me it would be 1 -2 weeks to get someone to my house. It's been 2 weeks, called select and the process is starting again... We'll see if repair people are willing to work with Select...

Employee George ** did a great job answering all my questions concerning Select Home Warranty program. It is my first home warranty contract and George made the process very simple. Hopefully, Geroge will be around a long time since he is an asset to your company. As a result, I purchased a 5 year contract. Thank you.

The customer service people have really been great and they have been trying to get the service people to come out. The service company are not working with Select Home Warranty. This has been going on for over a week. Select Home warranty keeps right on trying to get this solved.

The Select Home Warranty team contacted me within 2 minutes of my inquiry for home warranty services over the phone while I was still online filling out the questionnaire for a quote. Now that's fast response service. In addition, the rates they provided me were unbeatable; especially, the extended warranty package options that I qualified for as a military veteran. Overall, this is the type of service I would expect from a company that I want to standby me in the event I need support for my home.

I Ordered Home Appliance Warranty- Representative was very Knowledgeable - Efficient - Courteous. He explained several options to reduce the annual costs of the appliance warranty. Additionally, he offered monthly or annual programs, and even added roof leak coverage at no cost. Great Experience. I would make this purchase again.

I spoke to Jonathon for about 30 min who shared tons of information about the organization. He was very patient and accommodating. He went over average service times and the companies that Select Home Warranty works with. I'm very impressed! I had a multitude of bad experiences with AHS, my previous home warranty company and it is refreshing to know that the customer is valued at Select Home Warranty. Their awards seem to speak for the service you'll receive!

The call was a bit used car like, however, in the end we got what I believe to be a very good deal. Once I filled out the online form, the phone rang immediately. Not what I had hoped for. After a few minutes on the phone the price came down significantly on the multi-year deal. I hope the ongoing services is acceptable.

The rate was really good which is why I went with this company but I will say they were pretty pushy. I received multiple calls and emails and it was honestly pretty overwhelming. But I got a great rate so I called to lock it in. They did have good customer service but again on our last call they tried to sell me more years of coverage.

Very easy and simple to complete the purchase process. Elliot was diligent, thorough, informative and patient. Took the time to answer all my questions and provide numerous options. It is comforting to know service calls will be handled within 24 hours. Great to deal with on this beginning contract and have high hopes for service when and if needed. I am pleased so far and would recommend them to anyone based on my experience.

When I initially called Select Warranty, I had no idea that I would have the privilege of speaking to Steven ** who was very easy to contact and work it. He respected and understood my position regarding a new warranty company and made me feel very welcome and answered all of my questions. He offered me a very nice 3-year warranty package at a price that I could not refuse. I will definitely recommend my friends to Select Warranty. Michael.

I came from another provider who I wasn't happy with and researched many other companies. Select was not the cheapest but they did not pressure the sale or try to contact me multiple times a day like their competitors. Overall I was happy with the purchase and hoping that if I need service they are as responsive to my needs.

Very helpful customer service. Got it for a very good price. I am a new owner So I haven't come across with any issues yet. I will have to see their service If I get any issue. Purchasing the policy was easy. Customer care explained me clearly about the policy and it was quick. And the extra 2 months is an added benefit and the roof coverage is free which made me to go for this company.

The home heater is not operating. The thermostat is set correctly for heat and the fan is operating but there is no heat. I have tried various settings of the thermostat and tested the system many times with no success, 50 words. So far Home Select has been very helpful and easy to work with, I hope this will continue as they provide excellent service.

I work for a Real Estate company in Texas. Our client chose to use your company for their home warranty. To be honest, I had never heard of it. While on the phone to order theirs, I decided to sign up for my personal home. I received incredible customer service. Very clear answers to all of my questions, and no pushing for extra sales. I am impressed! Thank you for your great customer service!

Great customer service and best price in the area. Had the most options and discounts compared to competitors. The call was quick and easy and they didn't give me the runaround like other companies do. Also had the most coverage for the least amount of money and I compared to about five other companies. Five stars. Five stars. Five stars. Give them a call.

The computer to the pilot of the Gas AC was not operating.... The Repair personnel was polite, clean, and wore covering on his shoes when entering the home.... He called before he arrived on time as promised, and had to go to get the part and then he came back and called first.. Lots of notice, it only took a couple of days... I was very happy... Thank you Christal. I would recommend this company to any of my friends and others..

Very happy with the deal I received. Agent was very helpful and quite informative. He helped me through the process and was extremely helpful in answering all my concerns. I am sure it will be a very positive experience. The services provided were more than I has expected especially the sprinkler system.

The enrollment process was very fast and the representative was friendly and knowledgeable, he answered all my questions. He was never pushy to get any additional products, he explained the coverages and different types of packages that the company offers. I will highly recommend this company, great customer service and the best of all is they do not take that long to answer the phone.

I started the process online but then called to ask some follow up questions. Select was one of the higher rated companies in my search with initially a better price and value. Speaking with representative Fred **, I found he was very knowledgeable, courteous, and professional. He allowed me to leave the conversation and call back after reviewing with my husband and was never pushy. Highly recommend based on initial contact.

This is day 4 with no hot water!!!! Have not heard from plumber, have not heard back from anyone!!!! 4 days without hot water is unexpected, from a legitimate insurance company. What's up???. It's the bottom of the 9th with 2 strikes against you, please don't strike out! If you would like me to sign up for next year, I would suggest you respond!

Barry was very helpful in describing how the service works, as well as the available incentives to extend contract life. I elected for the Platinum plan, as that seems to provide the best match for my needs, and includes coverage for potentially expensive appliances, as well as the HVAC system. I'm looking forward to having Select Home Warranty be my safety net against large unseen expenses!

I've had Select Home Warranty for 2 years. I have used them twice and my experience on both was very satisfactory. Also, when I spoke to Zachary to renew my contract, he offered me the best plan that will give me maximum benefit in terms of cost. He offered me a 3 yr. plan with 6 months free which cost less than if I get a one yr. plan. Also, the service call fee was lower.

Great protection From a thing that can happen with the new home purchase. You hope to never need them but if I do I'm glad I have them. The cost for extra protection is pennies compared to the benefits. And even roof leaks are covered, how awesome. My salesman was patient and knowledgeable. I signed up for three years of protection.

Seven ** was my phone rep. Very courteous, prompt and knowledgeable. Offered additional savings that were not originally offered. Patient when I had to get off the phone to get info from my agent and lender. Called back later and we completed the transaction. Of course, this is day 1, so look forward to seeing his, and his company, Select Home Warranty, customer satisfaction down the road. Hopefully, won't ever need help. Bob

Moe ** was very knowledgeable and help me by answering every (?) that I had and trying to make sure I chose the right policy for us. My husband is 76 and I am 67 and this is the 1st time we have ever purchased a Home Warranty. We plan on moving sometime this year and I wanted to make sure we could transfer the policy or move it to the New House.

I signed up today with Select Home Warranty & I spoke with Sean. Sean was extremely friendly & helpful over the phone. He provided me with much details on the plan I purchased. The plan I signed up for was worth the price & covered the items I was looking for. I look forward to working with Select Home Warranty & I hope I have a better experience compared to the last home warranty company that I dealt with.

By far, the worst experience I have ever had with a warranty co. I have a claim open since 4/21. They cannot even find my last contact on 11/9 with Thomas referring me to an Aman Plumbing. The voicemail is full with this company and nobody is calling me back from them. I get cut off when I call them. All I get is excuses. They are horrible. You are wasting your money with them. They even have to search hard to get a plumber (should be very easy) in Orange City Ca. This is because they pay them way below what a good plumber would get. Again, buyer beware!!!

The representative was courteous, knowledgeable & help me to find the plan that would work best for us. Their coverage was very complete & competitive. They included features such as roof damage & a deductible that was very reasonable. They also offer multi year plans to save additional funds. I would recommend Select Home Warranty for your coverage needs.

No order number yet. Great service from Mark **. Ordered home warranty on first call. Personable, professional, friendly and knowledgeable. Got all info quickly and signed up right away. Nothing more to say; nothing more to say.

Select Home Warranty was the best option available. I got a great deal and the representative was patient and thorough and answered all of my questions and I asked a lot of questions. I also was very happy with the service fee. It is much lower than most companies. Great company!

Just signed up with this outfit. Features and benefits were explained fully and our questions were answered completely. Our coverage does start for a month, so I can’t comment on service quality. But, based on this initial contact, I’m confident any service calls will be handled to our satisfaction. So far, so good. Will review again after our first service call.

Moe was really terrific. He covered all the options and offered me the most attractive (in my view) package. He went above and beyond the quick service call one usually gets treated to. Consequently, he signed me up for a multi-year contract and I will refer your company to friends and family.

I called Select Home Warranty because my real estate agent suggested that they were the best in the business. The salesperson explained the details of the different plans and gave me the option of selecting the plan that I desired. I appreciated the fact that the salesperson did not apply any high pressure sales techniques.

I purchased the Gold plan. The transaction was fairly quick however I had to follow up a few days later because I had not received the policy agreement email. Once I sent a follow up email, the policy agreement was delivered to my inbox within an hour. I have not had to use the warranty yet so no comments on the value and service level yet.

Two years ago my 6 year old water heater died. I contacted Select Home Warranty to file a claim. They refused to approve a replacement, instead they approved the replacement of the burnt out elements that allowed $200 towards the cost. A few days ago the same water heater died. The plumber had to replace it because it was inoperable and they could not fix this 8 year old water heater. When I called to file a claim, they refused to pay for the cost of replacement saying they can't pay if the unit was leaking, which it wasn't. I tried to explain to them it wasn't leaking. I was told that's the policy in the contract. Before you go with this company, make sure you ask for a copy of their contract and read it carefully. Their sales tactics are very questionable.

We had an issue with our refrigerator and reported it 2 1/2 months after I purchased the plan. For over two weeks they were trying to get someone to come out to my house (way too long). After two weeks they told me to get my own person and have them send them the cost to fix. Once I sent them the price a few days later I get an email that they are not covering it because I wasn’t at my 2 months. Apparently you have to wait a month after you pay and then the 2 months start. The real problem being in the 2 weeks I was on the phone with multiple people trying to get a repair person to my house not one person mentioned this leaving me over two weeks without a working fridge in my kitchen. I was so angry at the incompetence I demanded my policy be canceled. I was told they would have to keep $75 as per the contract and a small amount for the time the contract was in service.

Worst Experience. Do not get enticed with the offers and do not go with this. 1) Filed claim for AC unit not working, they provided us a technician. 2) Technician fixed and filed claim to replace bad board (AC Unit was running) - 60 $ out of pocket. 3) Technician came and replaced (this took 3-4 weeks) the board - 200 $ covered from warranty. 4) AC Unit again not working. 5) Called Select Home and they filed it as separate claim. 6) Another Technician was assigned and he came and mentioned motor gone as the board replacement was not correct - 60 $ out of pocket. 7) In talk with the Claims Team and after 2 weeks or so they are planning to cover 500$ and 800$ we need to pay out of pocket.

Unit was 3 years old, replacement cost was more than double my settlement. I’m concerned the depreciation placed on products I may have and the cost to replace if fails. (ie: central heat and A/C units). This was my first claim since having my policy so my initial cost paid for the policy is nowhere near any claim(s) I may or have submitted.

I called on a Sunday night and reported that my electric had gone out in my garage, they were very fast in starting the claim process. Now I am waiting to see how fast the electrician can be here to resolve the problem. Unfortunately I did not have my policy number handy but it did not matter they helped me immediately.

Answered all my questions quickly and efficiently. Have had a lot of bad experiences with home warranty companies, and seems like this option is a great one. Transparent contract, allows you to choose your own service provider, great value for money, lots of offers, referral program, etc. etc. Feels good to be protected.

Updated on 09/04/2022: Isaac was very professional and gave me many options from which to choose. He was courteous and understanding. I renewed at a great rate and now have locked it in for the next 42 months. Great Job! Keep up the good work.

I have not used them yet but the sign up process was very easy and the price seems fair. The coverage seems pretty extensive and I'm feeling confident I made the right choice for home warranty. If I make any claims I will be sure to follow up my review.

Barry was very knowledgeable with the questions I asked. He was ready to share information regarding available money saving options which were not listed and that was very helpful in my selection of this company.

I reviewed online and had determined to switch home warranty companies, but when I received the call from Sean, I was totally convinced I had made the right choice. He was kind and patient and got me the best price with a low service fee. If you have a home warranty company, I highly urge you to give SHW a call, before you renew. I would definitely recommend them.

When I was looking for a replacement home warranty company, I was very pleased with the young man that answered at Select Home Warranty. He answered all my questions and gave me better coverage at a better price than I was getting from my previous home warrant company! So far I have not had to use their service, but it's a relief knowing that they are only a phone call away if/when I need them.

I liked the upfront way the representative presented information and the price! I had had a horrible experience with a previous company who had a great price but went out of business, so after doing my research I went with Select and haven't been disappointed yet! I am a Realtor and am recommending them to my clients.

Sean was awesome and really nice providing a great offer! We are very happy to switch from old republic who didn’t give us the coverage like you guys did. Thank you so much Sean for a quick follow up. We appreciate your attentiveness and professionalism attitude. Have a great day and thank you once again.

Good plan for the money, I think I would recommend them depending on how it works if I have to file a claim, never know what will transpire until the test is made by the client to see how good the service will be when you need it to be there for you.

I called to get policy documents after the purchase of my new home. The customer service representative was friendly, knowledgeable and efficient. He also went above and beyond by asking me if there was any more services he could provide me. He emailed my documents and stayed on the phone call until I received them. Great customer service.

Customer service for ordering new home warranty was outstanding! My rep didn’t try to sell me in coverage I didn’t need, and even recommended removing stuff that he said would be silly for me to add. He was upfront with all specials going on and helped me secure my home warranty with no hassle in just minutes.

I am happy to purchase my very first home warranty plan with low locked down rate for 5 years + 1 bonus years (totally, for 6 years with the same rate). Since this is the very first time to me buying the home warranty insurance plan, the sales rep (Alex) he is very nice and patient to educate me with how the program works and what are the options can help me save my money for a long run. I really appreciate Alex's good information and help.

The associate was very helpful in finding a plan to fit my budget. I did the online inquiry and received a ton a text messages and several emails from Select Home Warranty to sign up. That was a bit annoying. Overall experience was great and would recommend to a neighbor.

Great experience so far! New customer hoping the warranty is as great at the service. Had a very bad experience with a different warranty company that lied about what coverages I had and denied my claims for even basic services. Process for sign up was super easy and the explanation of services was very comprehensive.

Good price. Good customer service. Quick and easy. There were also very good promotional discounts. My sales rep was courteous and helpful. The whole process was easy and quick. I would recommend others check it out. Go on the web or call to see what plan you can get. I did some research and Select home warranty was top rated.

Was great and very personable, answered all my questions and provided me with the information I needed to make the right decision by going with your company instead of the previous company that I had been with for almost twenty years. Your company provided more options that would protect my house better for around the same price I was paying before. Thank you for the better options.

It was easy to quickly get a policy. The only thing lacking is it is difficult to find a customer support page on their website. All in all I was able to get ahold of people and keep the coverage in place. This is a great policy for anyone who is trying to sell their home and wants to have coverage while they are negotiating and selling up to close.

Ed C. was very helpful. He answered all my questions and offered additional discounts providing additional value. When I had more questions the following day Ed responded promptly. This warranty provides peace of mind because it locks in the price of home repairs for years to come but allows flexibility if circumstances change..

I thought I would be receiving an email after I signed up yesterday. There is a 30 day waiting period before the warranty starts. I received a text today, stating if I called, I could get an extra $100.00 off. I purchased the year plan. When I called, I was told the price I was given yesterday already reflects that $100. I’m hoping I won’t have any trouble transferring when I move out of state.

After online quote ask process, the representative called back to my number right after. The representative explained very detail of plans and contract options and provided competitive pricing and options. He checked my situation of less than 1 year of new home purchase and offered even better options of multiple year discount to save costs.

I was very satisficed with the service provided by David ** when I tried to buy the home warranty insurance. He is very professional and very kind to explain details of home warranty program for me. After that I decided to buy a one-year home warranty insurance from your company.

I was given a really good discount. However, I felt like I was getting pressure to sign up for a longer term plan. Though the agent was able to provide a short term plan that worked for me. The website definitely shows a higher rate so I advise talking to an agent and you will get a significant discount.

Loved the easy uncomplicated phone call. Steven offered me a great comparative explanation for my current home warranty vs. changing over to Select Home. This can be confusing with too many options. Luckily this plan compared easily to my existing plan and a decision was easy and quick to make.

Offered best service and explained options for longer term. Specifically for a new home owner, it would be good to understand and get the best plans. Expecting the good service and customer service form Select Home Warranty. Recommend platinum coverage for homes which are not covered with association and they offer free roof coverage.

I called to find out what the service fee was after being unable to find online, and the representative was able to explain and also find other discounts to apply. I ended up getting a multi-year deal for what seemed like a fair price, but it definitely felt a bit like buying a used car. Rep was a bit pushy but overall nice.

The representative was very polite when handing my claim for my dishwasher. He explain all the steps that would take place. I also told him I had never received my contract and he sent me another copy which I had in my mailbox right after I got off the telephone with him.

The representative was very polite when handing my claim for my dishwasher. He explain all the steps that would take place. I also told him I had never received my contract and he sent me another copy which I had in my mailbox right after I got off the telephone with him.

I have multiple accounts and use them. Not sure which account this review is for, but have always done an excellent job. I have my home and 3 rent houses with Select. It is a great company and would recommend to anyone. They answer promptly and usually get repairman there very quickly.

Signing up was easy and they had the best rates available at the time. They did try to upsell, which was expected, but the sales representative wasn't too pushy and backed down when I said I wasn't interested. They forwarded my policy very quickly and the contract makes all the terms very clear. I would recommend them.

Is was awesome. We love Select Home Warranty. The service is great. We do not hesitate to call them. They send the best out to do a terrific job and we’re satisfied. I would recommend it to anyone. We love it. And thanks for giving us the opportunity. I requested five stars. They’re the best.

Spoke with an agent who was helpful. He answered all of my questions. The agent gave me a great price. Plan is more cost effective than other home warranties. Signed up for 5 years and got an extra year free, saving almost 50 percent. Haven’t used it yet but the service fee is $75.

Nice salesman of course tried to upgrade me for more than a year. Took CC info quickly and no ** direct to point. Salesman answered questions quickly, easy to speak with. I can not state how warranty is as of now but looks good, as long as it works the way it is stated.

Moe was awesome. We had many questions about securing a home warranty and he was always available via email to answer them quickly. We stalled making the decision, but he was patient and never made us feel pressured. He was great about making us feel secure about the decision. He offered up many options so we could pick the policy that worked best for our needs. I would recommend working with him in the future.

I was very happy initially with the negotiation. However, when I received the contract, it stated that it was for 5 years, and I had been told it was for 6 years. That is the reason I gave 4 stars, and if it is not resolved, I will lower it to 1 star.

My experience was very pleasant and the person I talked to was very helpful in getting the coverage I needed. I hope that the service calls should I need them will be reasonable. All the reviews I have seen about Select Home Warranty have been good. I also referred someone and hopefully I get the referral bonus.

Jake ** with SHW was very friendly, helpful and knowledgeable. I was very impressed with the whole experience. Jake helped me get my best coverage for a very fair price. I would highly recommend SHW for their value. Again Jake ** was a pleasure to work with and he helped me tremendously. I believe SHW is a good value.

I called it was late and had a question. Afraid online I was not gonna get the results I was looking for.... When I was talking with the dispatcher they really glad to help me & didn't put me off or down. Really glad I called? It was refreshing that somebody at work willing to take time to help a stranger with their problems. Thanks Bill.

Lucas, with Select Home Warranty, fully explained each coverage option for the annual plan and offered a multi-year plan with substantial savings, which I couldn’t turn down. Over 23 years in several states, owning three homes, this is the first time I’m in trusting Select Home Warranty for my home, due to their highest ratings and acclaimed, shortest service response times.

Quite straight and to the point! I was in a hurry and they were pretty fast. That’s important in fast pace world. These warranties are very attractive when selling or buying a new home. Covers all the bases and less headache. The best part it’s transferable and that’s important especially when selling a new home. The inspector will have you bouncing off the walls trying to ensure everything‘s OK. The warranty will give you some peace of mind and less hassle.

We moved from American Homeshield for the specific reason of not being able to get our service as expected. Currently, we have two properties with Select Home Warranty in TX and so far we are happy. The copay is reasonable and they've always worked on the price with us for an annual contract. I want to thank them and hope they continue to monitor the quality of service at affordable rates.

I received a quote and decided to choose Select Home Warranty as my home warranty provider based on the customer service I received. The representative, George, I spoke to about my home warranty, found the right coverage and policy for me with a great discount on purchasing 3 years coverage with a bonus of 6 months free, plus roof leak protection.

I was able to speak with a representative and they sent over my account information right after we talked. They also were able to walk me through the contract pages and asked if I understood everything in the packet. The phone call was quick and effective and didn't have to wait on any hold or for a long period of time.

Just got off the phone with customer service. I am very impressed with how professionally I was treated. The rep. was very knowledgeable and offered add ons that I didn't think about. All my questions were answered. I received all information in a timely manner as promised. I look forward to not needing this service but enjoy the peace of mind knowing that it is there for us.