Select Home Warranty Reviews
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About Select Home Warranty
Select Home Warranty offers home warranty plans to cover mechanical wear on appliances and systems. Coverage is available for single-family homes, mobile homes, condos and rental properties. Select Home Warranty contracts are renewable each year, and the company offers discounts for multiple-year coverage.
Visit www.selecthomewarranty.com- Transferable warranties
- Roof coverage available
- Frequent discounts
- Claims service available 24/7
- Some reports of delays in service
- Service call fee due every time a technician visits
- Not available in IA, NV, WA or WI
Select Home Warranty Reviews
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Reviewed June 25, 2022
The agent I spoke with was very knowledgeable and most helpful. He not only answered my questions but also provided very helpful information that allowed me to feel confident in moving forward with Select Home Warranty. I trust that with previous reviews from others, I’ve made the right decision.
Reviewed June 25, 2022
I was checking and comparing quotes for Home warranty and Eric contacted me from Select HW. He was very professional throughout the entire purchase process and helped me understand the policy as well as provided me his best rates and explained possible discounts that could be applied for multi year policy. I am satisfied so far with the purchase process. Since I have not requested for any service so far I cannot really comment on that aspect.
Reviewed June 25, 2022
Sol was so kinda, patient, welcoming and well just great! I’m looking forward to this company because of him. The company I have now hasn’t been this nice in the last 5 years where he was in 5 mins. Let the new times begin.
Reviewed June 25, 2022
From the time our sales representative, Mr. **, first answered my phone call. I was put totally at ease with the sales process! He explained the plan I requested with the additional coverage we wanted and gave us the purchase options available saving the most money with absolutely no pressure. The entire process was informative and completed to our complete and total satisfaction. We will share our experience with our friends and family! Thanks, Mr. ** and Select for making this investment very painless and the buying experience 5 out of 5 STARS!!
Reviewed June 24, 2022
I would like to acknowledge that I was very surprised and pleased with the informative and personable service provided by a Select Home Warranty representative. Mark ** was efficient in helping me obtain coverage for my and my mother's homes. Very pleased with the service.
Reviewed June 24, 2022
I'm glad this home warranty can give me an extra month for free. I don't know if their service is good or not, but their fee is relatively low, but the $90 call service fee is higher than other home warranty companies.
Reviewed June 24, 2022
All my claims were resolved in a timely manner. I happy with Select Home Warranty that is why I have renewed my subscription. I will continue to be with them. And also recommend to anyone in need of their services.
Reviewed June 24, 2022
I recently purchased a new home and was concerned about home repair costs. I am single and not at all experienced with home repairs. This warranty was exactly what I was in need of. I was especially pleased with the fact that all appliances AND roof leaks are covered. This warranty has given me peace of mind.
Reviewed June 24, 2022
Reviewed several Warranty Companies and Select Home Warranty, Platinum Care offerings for seniors best fits my needs. That includes the insurance cost, appliances covered, availability and response time which I consider highly important especially for a senior home owner. It takes the worry and hassle out of maintaining ones home and peace of mind..
Reviewed June 24, 2022
After being with CHW over a year now, this is a new plan but the offer seemed like an offer that was better than the current company was offering. I was offered a yearly plan that would lower the actual monthly and save us some money!
Reviewed June 24, 2022
Just purchased. Had some other company try and switch me. Told me to read fine print . I called back after read fine print. They were very helpful and I was taken through whole process. Thank you. My contractor friend recommended this company to me.
Reviewed June 24, 2022
Provided me with details on every question I had for them. Very thorough and honest with all responses. Great experience. I used American Home Shield and Choice Warranty for over 25 years and finally found a company that will deliver what they advertised. AHS and CWS denied more claims than they approved and there was nothing the consumer could do about their negligence.
Reviewed June 24, 2022
So, the house we bought came with this warranty. I called the other day, spoke with a rep who stated she'd send me the info. and after several days of getting nothing, we called in again. This time, the guy sent me the warranty info. very quickly. Kudos to the 2nd client rep., bah-humbug to the first client rep. I spoke with!
Reviewed June 24, 2022
The representative was very helpful and polite. He explained all of my options with the policy and was not pushy. He accepted my decision and I was satisfied. I have been with this company for a year now and found them to be reliable and I would recommend them to friends and family.
Reviewed June 24, 2022
Had to use a second repair company. Agent made sure it was part of the original claim so I would not be charged twice. Very professional. This is the second time I've used my warranty and both times I received excellent service.
Reviewed June 24, 2022
Very patience in explanation of the protection service available for the house, as well as other plans available for us to choose to save money. He did not rush us to make a decision pertaining to the contract and protection services for appliances, a/c, plumbing, electrical, roof, heating and etc.
Reviewed June 24, 2022
Overall, I was impressed with the details of this Select Home Warranty. The sales person explained everything well with good descriptions and went over all questions I had. I felt that the pricing was good as was the coverages. One of my main concerns was service- both the procedure for making a service request and the expediency with which the service contractor did the required work.
Reviewed June 24, 2022
I decided to go with Select because they say in my area there is immediate service and the ability to use my own contractors. They also offer refrigerator, microwave, laundry along with major systems like AC, electrical, etc. I'm hopeful that choosing this company will be better than the last company.
Reviewed June 24, 2022
After looking for home warranty policies I came across Select Home Warranty. Couldn’t be happier with the customer service and process. I am now a happy homeowner with the peace of mind knowing I have a new home warranty. Select Home Warranty is an amazing company and I would highly recommend them.
Reviewed June 24, 2022
The customer service agent is very helpful to identify the situation and clarify the contract. In addition, he's knowledgeable of the product that is offered and able to provide analysis on different level of product to help customer to make the right choice.
Reviewed June 24, 2022
Got a quote online and the rep I got was very informative and accurate. He actually saved me money because I selected Septic, but didn't need it. Awesome experience! I currently pay 69 dollars per month, but with Select, they reduced my amount by a lot.
Reviewed June 24, 2022
Please read contract as the salesmen over promise and lie about coverage even though they are on a recorded line. However, they were kind and patient and enjoyable to talk with. Will update with service experience at a later time.
Reviewed June 24, 2022
Well I have not had to use their service yet but have signed up for a 1 year contract for what I feel is a good price, I have no experience to write this review of yet but everything has been very responsive so far.
Reviewed June 24, 2022
My experience from calling was excellent. The agent was very professional and knowledgeable about the plans. The plan covered most of my home. The options were explained and all savings were discussed in detail. The experience took very little time to complete.
Reviewed June 23, 2022
The man I spoke with was very friendly and super helpful. He answered any questions I had. He also explained every option in detail for me to understand, and got me the best deal he could! Very pleased with the service.
Reviewed June 23, 2022
Belinda was great with explanations and details. Couldn't be happier! She is a good listener and informed me of more ways to save on my fees. Very Helpful and I will recommend Select to my family and friends. Also, getting her on the phone was easy with no language issues and the sound quality was also great.
Reviewed June 23, 2022
Great experience working with the salesman from this company. Very polite, eager to help. Extremely positive! Haven't had any work done yet, but I think this will be SO much better than our previous service.
Reviewed June 23, 2022
Thank you for helping my husband and I get set up with this home warranty for our first house together. Hopefully we will not have to use your services in a while. Lol. You made the phone call worthwhile and I appreciate the courtesy that was given throughout the process.
Reviewed June 23, 2022
Very polite and professional with different options explained clearly. David ** Tried very hard to save us money but unfortunately at this time we are not able to pay for 3 or 5 years and chose to pay yearly
Reviewed June 23, 2022
The Sales Representative was friendly and well informed. He listened to what I needed and provided me with an unbelievable package! If this is any reflection of how they conduct all of their business I have definitely made the right choice.
Reviewed June 23, 2022
Customer service representative was pleasant and professional. He went straight to the point and offered a great rate for their Platinum Care Plan which is their best plan. The rate was better than online. The process was quick and easy. Received follow on email within minutes. Got this for my daughter and thinking of getting a plan for my son’s home and ours after the current warranties end.
Reviewed June 23, 2022
Daniel was my sales rep for Select Home Warranty and he was very personable, professional, and very helpful. He answered all of my questions and was very kind. I would definitely recommend select home warranty to my friends and I would have them ask for Daniel by name.
Reviewed June 23, 2022
I am a new home owner, and decided to get a home warranty. Lucas, the rep I spoke with was great!! He worked out the best deal for me, for cheaper than any other company I called. He was available instantly to answer any questions I had. I have already started to recommend them to my friends!
Reviewed June 23, 2022
Spoke to Isaac who was very clear in explaining the advantages of extending the warranty. Comparing this to other Home Warranties, Select Home Warranty seems to offer more for your money. I feel more confident having this kind of home protection.
Reviewed June 23, 2022
Jeff ** was really helpful and got right down to business. I felt the price he gave was fear. I liked that no matter what if you can’t fix something like my AC or furnace you will replace it at no additional cost other than the $75.00 house call fee.
Reviewed June 23, 2022
My garage door opener isn't working, so I contact Select Home Warranty to schedule a repair. and Real Garage Door Service scheduled a new opener replacement. I would strongly advise anyone to purchase Select Home Warranty. This is my first purchase, and I wish I had known about it sooner. Customer service is friendly and patient. Select Home Warranty is required for any home.
Reviewed June 23, 2022
Salesperson was Very helpful to customize our service contract and suggest right product. We have not used this contact or file claim but we are hoping the quality of service will be as good as promised. I will consider purchasing additional coverage once I have experience with their service.
Reviewed June 23, 2022
The agent for Select Home Warranty explained the policy adequately. I have not yet had a service call so I can not yet rate them on service. I am hoping for far better service than I had with my last home warranty company.
Reviewed June 23, 2022
Was very pleased with the SHW sales Rep who helped me today renew our (2) SHW policies. He was very supportive, smart and friendly and I didn't feel pressured at all. Good JOB and I will keep referring your home warranty services to all of my family and friends. PD.
Reviewed June 23, 2022
Just enrolled in the Platinum program. Salesperson was informative and helpful. I have not had an opportunity to make use of the coverage and hope it will be as convenient as described. I have used a different company in the past, but was not satisfied with the customer service. Hopefully, my experience will be different with Select. I will update as appropriate.
Reviewed June 23, 2022
I was burned by another Warranty company years ago and thought I'd never go back again. A friend convinced me to look into them after telling me about her luck. After weeks of research I decided to call Select Home Warranty. After talking with "Jake" I felt confident this was worth a try. They offered me an unbeatable rate. Of course the best news would be I don't need them, but in case I do, I must say I feel some relief.
Reviewed June 23, 2022
Select Warranty makes it really easy to file a claim. They have an easy online process or phone number that you can get in touch with an agent right away. I received a confirmation email as soon as I filed the claim. They are very responsive and easy to work with.
Reviewed June 23, 2022
One of my units went out last week and I called Shw and they tried to get tech. to check my unit and the quickest they could come out was like July 12. We are in a heat wave and I called and explained the situation to shw and they decided I could get my own tech. to diagnose problem. He is supposed to be here today at noon.
Reviewed June 23, 2022
The person I talked to was very hard to understand. His English language was very broken. Made it very difficult for me. Coverage of policy seems good however this is my first time using it. ALL I CAN SAY IS UP TO THIS POINT everything seems good.
Reviewed June 23, 2022
Satisfied with the customer service call. They were very polite and helpful. I would highly recommend them again. I have used them for the last several years. I have transferred my service before and I am glad that I can transfer my service again. Hallelujah!
Reviewed June 23, 2022
Fred with Select Home Warranty was great! I had just dealt with several other home warranty companies who tried high pressure sales and rudeness to get my business. Fred took his time, no pressure and was so informative. I really appreciated all the time he took to explain all of my questions! I feel very comfortable with my decision to sign on with Select!
Reviewed June 22, 2022
The representative was very accommodating. He was able to understand the needs for my home. He was able to try and give me the best value with the competitive prices that are on the market now. He stated that I will not have any problems like previous home warranty companies that I’ve been with.
Reviewed June 22, 2022
Since this is a new service contract, I'm not able to provide a true assessment of the Warranty Program. What I can say is that I was pleased with the representative taking the time to explain the various plans and pricing and the discounts offered. I am also pleased that I am able to cancel anytime for a full prorated refund. Only time will tell if they really back up what they say when I submit my first claim.
Reviewed June 22, 2022
Great customer service, was calling to compare different companies and after speaking with the rep I decided to go with this company. Affordable plans as well. I especially liked the coverage for the roof leak which most companies do not offer or you have to pay extra.
Reviewed June 22, 2022
The sales person in March was helpful. He made sure I understood what I was getting. I thought the final price was fair. I just wish there wasn't so much negotiating back and forth on price. A more streamlined approach would be appreciated.
Reviewed June 22, 2022
Very easy. The Rep was friendly and knowledgeable. He did everything he could to get me the best price with all the discounts possible. My only mistake was not finding Select Home Services sooner!! I’m very glad to have them as my warranty provider.
Reviewed June 22, 2022
The agent was very kind and easy to understand. He also made sure I got all possible discounts available. I hope I never have to use it, but if all agents are like the one I spoke with, getting service should be easy.
Reviewed June 22, 2022
My order was quick and Ed gave me additional discounts he said wasn’t available online. I haven’t used the service yet so I’m unable to review that at this time. After I use the service, I can update this review.
Reviewed June 22, 2022
It was great speaking with the customer care representative, who respected my time and answered all of my questions in full. I have not used the service yet, but from what I’ve seen so far, the company is well organized and responsive.
Reviewed June 22, 2022
Fantastic pricing including friendly, customer service. Price for the package was unbelievable. We came from Fairfax, VA and another home warranty charged double the amount of what Select HW charges. With the 5-Yr Program we were able to lock-in rates (monthly/yearly rate and service call fee). Bruce ** (Select agent) helped us navigate and understand the programs. We were given a year-free (total of 6yrs). What’s also fantastic are their specials: 2 months free (first yr), $150 off for signing on, 1 month free if a survey is completed. Other pluses: open 24/7, nation-wide coverage, transferrable (to new home or to new owner), technician arrives within 24-hours, #1 in home warranty in the past 3 years.
Reviewed June 22, 2022
Select Home warranty was easy to set up and representative was really helpful. He explained me the plan in details and made sure that I get what I am looking for. It was really quick response when you call them unlike other company which take minutes to attend your call.
Reviewed June 22, 2022
We just signed up for your service. The people we talked to were very helpful, explained things well, etc. We have been looking for a home warranty company because the previous company we had when we bought our home was not doing warranties anymore. We received a flyer in the mail that alerted us to your company.
Reviewed June 22, 2022
The salesperson I spoke to was very pleasant, informative, and listened to my concerns and requirements. I received the policy I wanted quickly and efficiently. The best part was that a real person answered the phone in a timely manner.
Reviewed June 22, 2022
I spoke with Tom ** to purchase my home warranty policy. I have never spoke with more knowledgeable person about what they was selling. He knew exactly what we were looking for and the cost we could afford. I would highly recommend him.
Reviewed June 22, 2022
Ray was excellent to work with. I am a real estate broker looking to provide my clients with quality home warranties at the best possible price! Will certainly use Select Home Warranty again. I shopped around and this was the best company with the best rates.
Reviewed June 22, 2022
Excellent attention and service. The way they talk to the customers and explain the policy of the appliances and the time you are waiting to answered the call with respect and courtesy and when you talk to persons are so nice.
Reviewed June 22, 2022
I placed a call to SHW concerning my pump not working. For seniors using email to communicate everything is a little disturbing. It causes anxiety waiting to hear something. I know you can call and speak with someone however everything is email and you may not be sure if the things they need for you to do are right by the instructions they email to you. I worked it out and the phone person was helpful. I view customer service as talking with someone not email. I have not received results of my claim yet so I do not feel as though my answers are fully complete.
Reviewed June 22, 2022
I debated whether or not to renew or try another company. After talking to the agent (he was very nice) I figured I'd give them another year. My last call for service was stressful when I was told I need an electrician, (for my stove/oven) and I knew I did not. All their electricians were busy so I had to bring in one that is a friend and had worked on the outlet that was in question. He tested it again and let your company know that there was nothing wrong with it. This then allowed the other company to come out. Unfortunately we needed my oven for a wedding cake so I just bought a new oven. I did not trust the company that came out. It seemed they weren't very knowledgeable or were just lazy.
Reviewed June 22, 2022
Great customer service. Very personable and helpful. Answer all questions and made me feel positive I have the right Warranty business. They continue to send emails to make sure I'm kept up to date about my claim. All in all I would recommend their service to others.
Reviewed June 22, 2022
At first I had bad experience with the customer service because they hang up on me just because I didn't want to do full payment at once. I just couldn't afford that now. And I try to do a claim but he told me that it's expiring on Monday and it was Friday so they don't work weekends. Then when I called back I spoke with nice gentleman that told me that it expires actually on July 18th. So it seems like the previous guys lie to me just to get me sign up now and pay full payment. But I called again and I got a monthly plan with someone else. I put 4 stars just because of my experience with previous customers service. I been with you guys now for 5 years.
Reviewed June 22, 2022
I have found Select to be good thus far. I have not really had the need to use them all that much. However, when I have they are very prompt. Overall the experience has been a good one and hopefully will be the same throughout.
Reviewed June 22, 2022
Dealing with Selected Home Warranty sales representative was fast, easy and was a smooth transaction. Spent hardly any time on phone and they took the time to hear all our questions and concerns. Was easy and comfortable to work with. I have coverage on both of my residences. My primary and rental property. Thank you.
Reviewed June 22, 2022
The gentleman that I talked to answered. All my questions was answered quickly. Sign-up was easy. The only issue I had was it took over 48 hours to get my contract and 4 request to finally get my contract emailed to me.
Reviewed June 22, 2022
Compared multiple home warranties online and received free quotes; chose Select Home Warranty and was contacted by an account representative (Moe **) to go over my selection; not only was he helpful, he was able to help me pick an even better plan to help lock in an even lower rate!
Reviewed June 21, 2022
Isaac was very helpful in doing our renewal. He explained in detail what it would cost, the additional months available and went over what the policy covers. I was not aware that roof repair was a part of our plan! He did a great job of keeping me as a customer for another year.
Reviewed June 21, 2022
Lucas ** was very knowledgeable. He was able to answer all my questions immediately. He let me know my pricing options and I believe he was fair in the pricing. He provided his contact information, should I have further questions. He didn't try to rush me off the phone and demonstrated that his interest was in providing as much details possible and making sure I understood the coverage being offered.
Reviewed June 21, 2022
I am currently holding a policy from another vendor, however, I have not satisfied with one of their services and an offer that they gave me for my renewal. Thus, I wanted to switch my home warranty company. I initially got a quote from online and I reached out via phone call to the sales dept. The representative matched other companies' offers with even more discounts. He clearly explained his offer and coverage, so I didn't have any doubts. His name is Richard and he is so kind for my understanding. Great experience compared to my previous vendor.
Reviewed June 21, 2022
Elliott was helpful in laying out all the plan and payment options. I ended up with the one year option but Elliott did make it clear what my other options were. Select Home Warranty does offer a lot of great options for coverage, cost, and payment options.
Reviewed June 21, 2022
I was impressed with the representative because he wanted to beat the price of another home warranty service I had contacted, and he did! He asked his manager if he could lower my rate when he found that I am a widow too. I signed up immediately. It feels good to know that my home is covered by Select Home Warranty.
Reviewed June 21, 2022
Bruce did a great job in giving us information and answering my questions. He did a great job of offering us all the benefits we could have. This helped us make an informed decision. I believe we have made a good choice.
Reviewed June 21, 2022
Going on second week to fix simple ac. They do not trust their technician so after one week they decided to save 100.00 and send another? Min temp is 100 degrees here and without ac did not good. This week they even did not let speak to supervisor.
Reviewed June 21, 2022
I was extremely happy with the service I received also with the rate. Jonathan answered any questions that I had and explained exactly what was covered and what was not covered. Everything was explained perfectly. Will definitely recommend to a friend.
Reviewed June 20, 2022
I have Airbnb rental properties and was experimenting with different warranty companies for each. Select Home Warranty is BY FAR THE ABSOLUTE WORST. Initially, the pricing looks inviting and clearly looks like the best deal "upfront". However, try to make a claim and it is a completely different story! They will find an excuse to wiggle out of every claim you try to make and also tell you that you have to pay an "add-on fee" which was not explained to you during the sales process. Besides that the wait time to get a human is outrageous and when you do get someone they have such a thick accent you struggle to understand what they are saying.
My fridge stopped cooling and all my food went bad. When I called Select Home Warranty in regard to this I was informed that I needed to pay an extra "add-on fee" of $125 if I wanted my ice maker to be covered, which I stupidly did. I had presumed that as with American Home Shield the whole fridge would be covered, but this SHW add-on process was certainly not explained to me by my salesperson Lucas. This was already disturbing, but I paid the deductible for a service rep to come out anyway.
When he arrived he literally just looked at the fridge and said the "seal system was not covered". He was in the house less than 5 minutes, never pulled the fridge out, and barely looked at it. I called and left several messages on this and SHW did not give me the courtesy of a callback. I called my rep who said he would check into it and never bothered to call back either, heck he had already made his commission. He had talked me into 3 years warranty for 2 properties.
The next call was when my AC was set at 72% and it was 85% in the house. It took several days to get someone out, leaving me with no air and small children. When the technician did come he stated that unless it was totally broken and not coming on at all, it would not be covered...WHAT??? When I called SHW on this they had a different story, they said that the coil needed cleaning and they do not cover that. So they wriggled out of the whole claim and I had to call a proper AC company on my own dime to come out and sort it out. This is what I thought I paid for a warranty for.
Then my plumbing system kept getting clogged up. Again, they tried to talk me into another bogus add-on saying that to cover the faucets was another $125 (I think), this time I didn't fall for it. They sent a very grumpy, impolite, and miserable man out, who informed me he had a lot going on and was having a bad day (like this was my fault). He plunged the toilet and pulled up the drain cover in the shower and had a look, I asked him to please plunge the other toilet too which he begrudgingly did (it takes less than 5 minutes). He was in the house probably 15 minutes total, the deductible was around the same amount of money it would have been for a plumber anyway.
I have been very happy with American Home Shield so far. I had them years ago and they were rubbish, but they seem to have stepped up since then. I am in the process now of trying to just get out of this warranty and purchase one from a more reputable company. RUN don't walk away from Select Home Warranty, they are dreadful.

Reviewed June 11, 2022
Select Home Warranty just to GARBAGE service to a completely different level and proved to me that they are nothing but a SCAM and a complete RIP OFF. First of all, when I called Select Home Warranty to buy a contract, they gave me a high price which I rejected. Then, they started to lower their prices, multiple times, which I rejected until we reached an offer that I thought was reasonable and within my budget. So, I went ahead and purchase their services. Mind you, I purchased their services on November of 2021 and they still haven't sent me the paperwork of anything like terms or conditions. Anyways, around eight months pass by and my fridge starts to have problems. It's not as cold as it used to be.
I called the company and they sent out a technician to check it out. He found the issue and said to unplug the fridge to defrost while he orders the parts. A few days later I receive an email from Select Home Warranty offering reimbursement of $185 saying that the fix costs more than the fridge. Just imagine a 6 years old Samsung Fridge which costed me $3000 is costing now $185!!! I asked to get the claimed needed spare parts, but till this minute, I didn't receive anything. Ironically, they forwarded me to section 8 which I never received. Finally I came to understand Select Home Warranty is a BIG SCAM.
Reviewed June 9, 2022
I called about my garage door, broken spring. They response was that the spring is not covered!! I have had other companies and they have all covered broken spring. The condenser of my refrigerator gave out, leaked the Freon. Their response: the condenser is not covered (cooling Mechanism of a refrigerator....lol), THEN WHY DO YOU COVER A REFRIGERATOR IF YOU DON'T COVER THE COOLING MECHANISM?!! And this was my second fridge that I had to buy extra coverage for!!
And when you ask they refer you to the long small print contract that they send to you when you buy the protection. If you selling me the upgraded plan making me think that it covers everything, I am not reading the small print. So then I tried to cancel the contract because I had prepaid, and they said, "If you do we will deduct and claims we paid on the contract before we refund your premium!!"

Reviewed June 8, 2022
In Oct of 2021 the furnace quit working. I called Select and they promised to send someone but it took over 10 days. Select had lots of excuses. One excuse was the repair company couldn't find the house which is located on a city street. I called daily and talked to a foreign speaker. Always I was told they would expedite my repair. Finally a man came to the house. Said the furnace needed a part. Waited another week. Part was sent to my house. I then couldn't get the repairman to come back because he said Select never paid him for previous repairs at other houses.
I called Select at least once a day. It was getting colder out every day. I contacted the BBB in NJ where the company is based. I just wanted the repair done and thought a little nudge would help. Select canceled my contract because of that. They never sent the refund I was promised when I signed up for 5 years. Bottom line, I had to buy a new furnace. After 5 weeks of fighting with Select to fix my furnace!
Reviewed June 4, 2022
I bought the contract based on the fact that items would be replaced if broken. My water heater broke and needed to be replaced. Instead of replacing the water heater, they only gave me the so called value. 175.00.
Reviewed June 3, 2022
In a way they are scammers. They sell at a high level that they cover HVAC systems and you are covered for little fees, there are many clauses that suddenly disqualify you. Even as a platinum member, having multiple homes with them, when my AC broke within two years of replacement, they denied understanding my situation of the case. In addition, the certified contractor by Select asked to check Freon (double than I could get someone) for a way higher price. That was misguiding as the issue was with the outside unit (confirmed by the second opinion we got from an independent contractor). Do not go with Select unless you are ready to spend $4,000 out of pocket someday. Now they are giving me hard time to cancel my warranty.
Reviewed May 30, 2022
We paid for their best package 600.00 for the year, that covers nothing, first claim ice maker that’s part of the refrigerator, was told it’s a stand alone and you have to pay extra at the beginning of your contract (it’s part of the refrigerator). Claim denied, next electrical problem. Still waiting on contractor. Filed claim in March. It’s now May. AC problem had to file claim three times and call because it was denied. Once again paid for their best package that actually covers nothing.
Reviewed May 26, 2022
They don't mind taking your money but they DO NOT pay out on ANYTHING. I really should've checked them out before buying in because not only do they NOT Cover anything but when you cancel the policy because they don't cover hot water heaters, if you have more than 1 water heater or even dryers after years with them AND you have to pay to replace items you thought were covered, they charge you $75 on TOP of that to cancel the policy, even if you pay monthly. They're a horrible company and I Do Not believe I can trust Consumer Affairs anymore. This company alone has 5,000 complaints on the Better Business Bureau! Just Sayin'..
Reviewed May 24, 2022
BE WARNED!! I had a platinum warranty which should have covered repair to my AC unit. The compressor has an issue that is causing it to trip the breaker. Additionally, according to the tech, the compressor and fan are supposed to come on at the same time, and they don't. When I submitted the claim, I was denied coverage because it was an "electrical issue", even though the problem is with the compressor itself, not the electricity being routed to the unit, and upon closer reading, they can deny your claim for anything at all if your unit has ever needed a repair. 10/10 DO NOT USE.
Reviewed May 17, 2022
You CAN'T get a hold of them, you are trapped. I purchase the warranty with option of ice maker coverage. When I needed them, they said it wasn't covered. I submitted the claim and NEVER heard from them. I had to call SEVERAL times. The problem was never solved. Then, I wanted to cancel it! I could NEVER get a hold of them again. When I did, they did not want to give me my money back (even though they never done anything). I ended up canceling and also calling my credit card to report them. Actually, I never write any reviews but I thought I could help others somehow.
Reviewed May 12, 2022
Representative was very polite, answered several questions about the different plans. He was very thorough, and I felt comfortable enough to sign up for the warranty. also felt comfortable to sign up for the 3 year plan which will suit my needs.
Reviewed May 12, 2022
Jake ** was awesome!! Answered all of my questions. He made me laugh!! He was awesome!! I'm really looking forward to doing business with Select Home Warranty. They are a much better value than the company I currently have. Select Home Warranty covers more things and is less expensive and it would seem has better customer service.
Reviewed May 12, 2022
I called to get information on this home warranty company and was totally impressed and surprised with all that was covered. The agent took time to explain everything that was covered, the prices and the turnaround time that a repair tech would show up. He also explained in great detail about the different price programs. This representative was extremely knowledgeable and professional. Like I stated up above I was so impressed I switched to Select Home Warranty.
Reviewed May 12, 2022
The Platinum Plan was amply inclusive. The confirming agent offered more ways to save. Definitely a customer friendly experience. I would definitely refer Select Home Warranty to ANYONE!!! Comparison shopping was conducted prior to selection, and no other company was with $100, even more with the incentives offered.
Reviewed May 12, 2022
Very good policy. Was not happy with present company and signed up with Select. Very good price for 1 year of service.. Plan seems to cover needed items in my home. My appliances are only 2 years old/but you never know if a breakdown is coming.
Reviewed May 11, 2022
I wanted to speak to a real person; someone who took the time and explained things in detail. Tom with Select Home Warranty was just that person, and with the right company. So I've had a lot of running around with other Home Warranty companies. Did not care to renew. The price was higher as well. I hope all works out well with select Home Warranty.
Reviewed May 11, 2022
I have been pleased with the service I received while purchasing my multi-year home protection policy. Everything was explained clearly and I hope that if/when I need to make a claim, that this professionalism is present through that process, as well. I am a licensed Realtor and have also purchased a one year plan for one of my previous clients. They are also happy with this service.
Reviewed May 11, 2022
I will be waiting for my claim and I will tell you how favorable this company is in these services.
Reviewed May 11, 2022
Conner was very helpful explaining all the plans offered to veterans. He was knowledgeable about his product. I was satisfied with the plan I purchased. He helped me get a better rate because I was a veteran, and it's nice knowing I will be covered 3 1/2 years, as well as locking in my rate after this initial purchase.
Reviewed May 11, 2022
Ryan ** was awesome to work with and answered all my questions. As a new customer, he made a great first impression on me. I am looking forward to seeing how my claims go this year. Hopefully, I have zero claims this year, but let's be real. I'll have most likely one this year.
Reviewed May 11, 2022
I called the company, but was disconnected, but Ed Coleman called me!! He told me his last name, not just his first, gave me his tel number and assured me he would be my account rep. This is more personal service that I have ever received. He made me feel as if the company wanted to take care of my service needs without my having to beg for help as I experienced from Fidelity National Home Warranty, which I quit in frustration. Ed also gave me info on the senior rate and other useful info. He was professional and helpful!!!! I would easily recommend the company if it delivers as much as Ed promised.
Reviewed May 11, 2022
My salesman Ed, was fine. He explained everything clearly and tried to upsell me, which was expected. My issue is with my payment. I SPECIFICALLY asked him to run my card as a CREDIT! Instead, he ran it as a debit! I'm furious!! Cassandra **.
Reviewed May 11, 2022
Called the 1800 number and the claim was quick to file. Then it was fixed within a week! Happy to have my refrigerator back to normal!!! This is the third home warranty company I have used and I would recommend this company!
Reviewed May 11, 2022
I spoke with Ray and he was extremely helpful and knowledgeable with the questions I had for him. I let him know that I was needing a home warranty but under a tight budget seeing that I just lost my mother, and had asked him if I would be able to pay this warranty in installments, he was so nice and worked it out so I didn't have to pay the whole thing right away. I would really recommend Select home Warranty to any of my Friends.
Reviewed May 11, 2022
Custom service was great A+. I was surprised by how she handled my claim..we talked about my problem and she was very knowledgeable about my situation and I was very excited about the information she provided. Thank you very much...enjoy your day.
Reviewed May 11, 2022
David ** was very helpful and answered all my questions. He was knowledgeable with all Select Home Warranty services and did not try to push something on me that I did not want. I strongly recommend David and Select Home Warranty.
Reviewed May 11, 2022
Great customer service. They took care of me and answered all my questions and concerns. I am a satisfied customer and will recommend the using the warranty. Great value for the cost and plenty of service providers for my zip code. All my appliances are covered.
Reviewed May 11, 2022
This was probably one of the easiest transactions I ever made! I checked online reviews and decided to enroll based on the good reviews. Ed (**) reached out to me immediately and gave me a wonderful rate that I couldn't refuse (much better than the company I last used). I will update my review once my coverage starts. Very happy so far...thanks Ed!!
Reviewed May 11, 2022
The sale rep is knowledgeable, courtesy, and be able to answer all my questions thoroughly. He also offered me additional 2 month warranty for free, which is great and hence save me some money. Therefore, I definitely will recommend Select Home Warranty to my friends.
Reviewed May 11, 2022
We’ve only had to use the warranty service once, and it worked well. As this was plumbing related, the promptness to assist was critical. The renewal process is simple and the customer service is smart with addressing any needs, including payment plans and options. Keep up the good work.
Reviewed May 11, 2022
I've been through three 'top ranked' warranty companies and this one will answer their phone but after that don't believe anything you're told - especially, "we'll get back to you in 1 to 2 days." After many phone calls regarding a $600 AC repair, they finally approved a $150 repair. I had already decided it was worth paying the full amount just not to deal with them anymore. Run away from this company.
Reviewed May 11, 2022
The rep was very nice and very knowledgeable. She answered all my questions and also sent me a copy of my new contract. Thanks millions. The rep verified when I started this contract and provided all the dates including the renewal information. Thanks millions
Reviewed May 11, 2022
The customer service on phone is super helpful and friendly. They said the response time in my area (TX) for a AC issue will be within 30 hours which is pretty good. The website is clearly designed and easy to navigate compared to others.
Reviewed May 11, 2022
Great to deal with and very easy to complete. After reading other reviews it was an easy decision. For the value it was the best value for the service provided. Will recommend to others who may be looking for Home Warranty.
Reviewed May 11, 2022
Very helpful and clear about coverage. I would recommend him to anyone. I was given different options and he did not overpressure which I don't like. He was clear and easy to understand and sold me on the product with his explanation of how the policy worked.
Reviewed May 11, 2022
Allan called me as I was reviewing the website and going through the process to receive a quote. He was very nice and thoroughly answered all of my questions and concerns with the different policies available. Great customer service thus far. Needless to say, I purchased a home warranty with them.
Reviewed May 11, 2022
Sam ** was super easy to work with, was extremely professional & able to find the best plan for our needs. My parents recommended him specifically & they were absolutely right!! Great experience & highly recommend both the company and Sam!
Reviewed May 11, 2022
The experience was very easy. I spoke with Jeff, seems very knowledgeable about the service. Approach is very much car salesman. But overall knew the service well. Explain what was included. Offered Roof leak add-on. And provided additional discounts.
Reviewed May 11, 2022
Bruce helped me out with my home warranty setup. I’m a first-time home buyer and wanted to ensure my stuff was covered in case something were to happen. Shopped a couple different policies and settles Select Home Warranty because of all the coverage for a competitive price - they also had a great promo. Bruce talked me through everything, gave me an even better offer and locked in my rate. Hoping to not having to use it, but I know I’m covered if I do need it. Thanks!
Reviewed May 11, 2022
Talked with Zach to renew my policy and he made it quick and simple for me. He did up-sale me but it made sense to for the multi-year product over just a single year. Being able to lock in a rate and then be prorated my money back if I decided to cancel is a no-brainer.
Reviewed May 11, 2022
The agent was helpful and gave good discount and coverage is great. Would definitely recommend Select Home warranty. The coverage is good and got two extra month compare to other warranty providers. Waiting to see how it works. First-time buyer of this service.
Reviewed May 11, 2022
My call required a second agents. I had to request (a supervisor). The supervisor was able to address my situation making the call successful. Unfortunately your first agent made me frustrated. I was not able to understand him. His extremely strong foreign accent needs correction. I spent more than 15 minutes asking him to repeat his statements to no avail. He simply lacks the ability to do his job. His annunciation of the English language is incomprehensible. He made my conversation with him a nightmare. I am thankful for him getting a supervisor for me. I requested a supervisor several times. Although the wait for the supervisor was long, it was worth it. The supervisor made the call a success.
Reviewed May 11, 2022
Everything was explained to my understanding. Price seemed good. Mr. ** was very nice and informative. It's good to know that things will be repaired or replaced, plus Select Home calls a repairman for you. I think for Seniors this is a good plan.
Reviewed May 11, 2022
Easy to order, got contacted shortly after asking for a quote. The salesmen Ed was very informative. We have had one in the past and know it brings peace of mind. I like knowing we got the best coverage and even my washer and dryer are covered!
Reviewed May 11, 2022
I received a postcard in the mail from Select Home Warranty which came at the perfect time as I have been shopping for home warranty. The deals on their website were good enough for me, so I signed up for one of them. One of the customer support reps called me back within an hour and asked me some basic questions. Then came the pleasant surprise... He told me that I would qualify for an even better deal if I signed up for a longer term deal. It is great to have a company looking out for you. Note: the true test for home warranty comes when you file the first claim, which obviously has not happened yet.
Reviewed May 10, 2022
William was very good with providing me the info. He was patient and answered all my questions. William and the company also gave me a good deal. The company has good values. Overall, the experience was great as a new customer with this company.
Reviewed May 10, 2022
Ray was very helpful and answered all of our questions immediately. We were looking for a Home warranty service and we received your advertisement at just the right time. We had services through other companies before and this appears to be the most economical by far. We are excited to be a new customer with SHW and look forward to our future association.
Reviewed May 10, 2022
I worked with Steven **. He was very helpful. I am extremely satisfied with the service and value I received today. 5 Stars. Clarification on the four stars above and below. Recommending SHW to a friend will require some extended time and interactions with the actual warranty process before that happens.
Reviewed May 10, 2022
They were competent and knowledgeable and tried to help me get the best deal and coverage. I think this is the best of all the companies this service. The rep was able to answer my questions and was patient.
Reviewed May 10, 2022
The Select Home Warranty has a good online rating and I decided to purchase their warranty due to a five year promotion. I haven't filed any claim so cannot comment on how well they respond to claims. But so far the sale person seems responsive.
Reviewed May 10, 2022
Steven was very confident, good-humored and helpful. He asked if I was a senior and affiliated with the military to be able to offer any other discounts. I appreciated his professionalism and quick responses. I'm glad I called instead of just purchasing online.
Reviewed May 10, 2022
I was very unhappy with the warranty company I was dealing with, I was so glad when I received the flyer from Select Home Warranty. The representative was very helpful and kind. I like it when you can speak to someone and they understand you and you understand them.
Reviewed May 10, 2022
We just bought the home insurance with Fred and he was really patient in answering all the questions we had. I would recommend Select home insurance to my friends. I would update the review if and after we use their service.
Reviewed May 10, 2022
I just completed my sign up for a home warranty. Jonathan was very knowledgeable about the product. He was very friendly and patient. I hoping my service will be the same way when I need it. Keep up the excellent work. Thanks.
Reviewed May 10, 2022
I was looking to receive information on our policy. The customer service person was very courteous and sent the information out to me within 5 minutes. She did a great job explaining the policy and how it works along with how to submit a claim if needed.
Reviewed May 10, 2022
I have had home warranties for several years now. My current provider has increase their rates. I was shopping for quotes and was thrilled to discover that Select Home Warranty's rate was less than half my current rate. The representative I spoke to was outstanding and very helpful.
Reviewed May 10, 2022
Speaking to Peter made renewing my policy easy. I was able to call in tell him I wanted the old policy I used to have put back in place and with the best options available. He was able to locate my old policy and give me an ok rate to lock in for the length of my policy. Never needed to use it and hope I never do, but peace of mind knowing I have the policy in place is great! And yeah they say they are giving an additional month of coverage for leaving the review, but they will not tell me what I can write so my review is my own experience with Peter this morning!
Reviewed May 10, 2022
Zachary was excellent in explaining the different levels and coverages of plans. He listened to our specific situation and offered benefits that couldn't be beat by the other companies I was considering. I don't know anything about their claims processing, but the sales side seemed informative and fair.
Reviewed May 10, 2022
This is my first home warranty. I quoted a couple of others and researched the reviews online. This one has a reasonable price and good customer service. Quoted a few others and all are expensive than this one. The customer service is also easy to communicate too. Reasonable deductible and coverage. Definitely will try to use it again and refer to my friends.
Reviewed May 10, 2022
Rep was very knowledgeable and friendly. The best plan for similar coverage. took care of signing me up in less than 15 minutes. Contract Holder Denise **. Contract Number **. Purchase Date May 10, 2022. End Date August 9, 2023 Contract Term 1 Year. Covered Property ** GRIFFIN, Georgia, 30223, United States. # of Payments Single Payment. Amount/Payment $499.99. Subtotal $499.99. Total Price $499.99. Service Call Fee $75.00. Coverage Plan Platinum. Care Customer Email.
Reviewed May 10, 2022
For every call quality is very important. They address me with my issue instantly and kept up with the chain of email of letting me know where the process is at. For customer satisfaction you have to keep up with your two-way conversation which they do it very well.
Reviewed May 10, 2022
Jonathan was the epitome of professionalism. From his opening salutation through his very detailed presentation of the various warranty programs. I always felt he was working for me to get me the very best deal the company offered. He was kind, happy to explain details and patient. He spoke perfect, unaccented English and his explanations were easy to understand. He is an excellent salesman for the company.
Reviewed May 10, 2022
I called Bruce yesterday and went over the Select Home Warranty Policy. He was very knowledgeable and Friendly. He went over all the details to my satisfaction. I Greatly recommend Select Home Warranty for your home owner Warranty Policy needs
Roberto L. **
Reviewed May 10, 2022
Jonathan was highly informative and explained the plans perfectly. Gave me a very good deal that can't be refused. Compared to my earlier contract with AHS this is a much better deal with great coverage. The perk is comparatively competitive visitor fee and inclusion of roof leak.
Reviewed May 10, 2022
I contacted Customer Service at 1am in the morning because the central air unit was not cooling the house down. I spoke with a Representative, Oscar, who was polite, professional and extremely helpful. He filed a claim for me and clearly explained the process. I was impressed with the service and am very happy I chose Select Home Warranty!
Reviewed May 10, 2022
They were very informative and answered all my questions. Very happy to have the extra peace of mind this warranty provides. Being a new homeowner, I'm happy to have a plan if something big goes wrong. I'm glad I was referred to their site and I love the excellent reviews
Reviewed May 10, 2022
The representative was very clear and helpful with my coverage. I felt comfortable by opening up this policy. It took a while but it was OK. He went through it thoroughly with me. I received information in the mail today and that is the reason why I selected your company.
Reviewed May 9, 2022
I was looking to switch companies and Select had very good ratings. Pricing is very affordable & competitive. Hopefully the service will match the good rating. Conner was an effective communicator of the services offered. Services seem to be standard among competitors.
Reviewed May 9, 2022
My Select Home Warranty was soon expiring. I wanted to renew but asked if I had to pay all at once. I was offered to split the cost into 3 payments at no extra cost. It was a quick and easy call to renew.
Reviewed May 9, 2022
Very pleased with Chase ** and the level of service he provided. Earlier I spoke with someone named Steven who was also very helpful. Feels like signing up with Select was a wise decision. I look forward to a positive relationship with the company.
Reviewed May 9, 2022
They were quick and easy to work with and was the best available price I could find. I searched lot of different companies and when I compared the reviews along with local coverage they are hard to beat. They also did a price match for me which was appreciated.
Reviewed May 9, 2022
Right away the customer service provider for Select knew exactly what I needed as far as repairs go for our pool system. He was kind and courteous and explained exactly what to expect moving forward. Excellent customer service was given to me . I really appreciate the time he took to listen to my problem. I would definitely recommend this company to all home owners. I received a dm from the repair company almost instantly. Outstanding service providers.
Reviewed May 9, 2022
Select Home Warranty is much cheaper than any other company. In addition, there is someone available to talk to 24/7. When I was renewing my contract they answered all of my questions and I did not feel pressured to renew.
Select Home Warranty Company Information
- Company Name:
- Select Home Warranty
- Company Type:
- Private
- Address:
- 1 International Blvd #400
- State/Province:
- NJ
- Postal Code:
- 07495
- Country:
- United States
- Website:
- www.selecthomewarranty.com


