Select Home Warranty Reviews

The sales rep was very helpful and worked to find extra discounts. He was available by phone if I had any questions. The policy covered more than I have now and the price was very reasonable when compared with other companies.

The rep was very helpful, knowledgeable, and kind when helping assist me with finding a new home warranty plan. The call was informational, quick and he got me taken care of with additional discounts. I purchased the Platinum warranty and with the substantial coverage, it was cheaper and offered more than competitors.

We spoke with George ** about changing our home warranty with AHS to Select. He was very informative and answered all our questions. We selected the Platinum plan with added 2nd fridge, freezer, and a/c unit. We also added the septic tank addition. He quoted us a fair price and explained everything clearly. We just started the warranty and hopefully will not need to use.

Sign Up was easy and they gave me a great price. Even checked for more discounts being a senior and Vet. Looking forward to having Select on our side when we purchase our new home in the near future. I was able to call the service representative and get him on the phone with a direct line.

Two weeks ago my washer went out. I called Select Home Warranty and a repair man was here within two days! Last night we heard a noise and a foul burning smell which we found out was coming from our air conditioner. I made a claim into select home warranty and within minutes they got back to me! I just found out that a repairman will be calling to set up a time to come and check it out as our temperatures today should be in 110° range!

Had a good customer service rep... She called as soon as I did the online quote.. She told me everything I needed to know and answered all my questions I had.. Was very kind with everything I asked….

I have found Select to be very fair and responsive to my requests. The employees are also very helpful. Also, whenever I call the time until I get a representative is not long. In this day and age, that is amazing.

Earlier today my roommate went down to the basement and saw that the floor was wet & looked around and saw several pipes leaking. We need repairs done ASAP. There are a lot of things down there that are ruined.

The SHW representative was very polite and knowledgeable. The call went well and it was a pleasure talking with her. If every customer service rep was as nice as her it would be great. Thanks for the good service.

Alan ** responded to my inquiry concerning a home warranty. He was very through as he discussed with me all options and answered all my questions. He was very patient and knowledgeable about his product. He was not pushy. He was polite and courteous. I wish more service companies had representatives like Mr **.

When I called, my call was answered within 5 minutes. They understood my concern and informed me that I’ll have an answer with 24-48 hours. Was placed on hold for a very short period of time, and then returned with the information needed to complete the order.

The representative I spoke to was extremely helpful. He answered all my questions and made sure I knew exactly what was going to take place. I would recommend this company to anyone that is looking for a great home warranty company.

Ray was very professional, knowledgeable, polite and worked with me on securing the best rate and plan for me. I do appreciate his assistance and will recommend his services to others in the future. Both myself and my husband are seniors and he is a vet. We were offered discounts for this status. I compared my quote with 2 other quotes. This quote from Ray was the best! Thank you.

Ryan ** promptly contacted me with all the details upon my online request; the warranty info is straightforward and easy to understand, the purchase process is simple and no tricks. I am very happy with my purchase. I did try the other warranty company before SHW but I didn't feel comfortable with the way they offer.

We spoke with Jonathan today. He explained all options to the warranty plans offered in a very clear and professional manner. He did this in a very courteous manner without sounding like some representatives who relentlessly keep wanting to add more and more to the initial offering. We hope that our dealings with Select Home Warranty are as good as our experience with Jonathan today.

After researching warranty companies, I decided on Select Home Warranty. My contact, Blake **, was very helpful and made the process quick and easy. I now have the peace of mind knowing that our property and appliances are protected. Thank You.

Both agents I spoke to were friendly and efficient and helpful. However still waiting on my claim to be handled. My ac unit stopped working and as of this moment I am waiting on the service company to call me…

Greg was great. Answered all my questions. Was able to extend my program to save money. We have used many home warranty companies throughout the years we have lived in our home. From what I can see, these people have some great options.

Customer service was fantastic! Very helpful explaining me the options. The follow up was prompt and very on point. I received my documents within minutes of the end of my call. I Would definitely recommend this home warranty company based on my experience so far!!!

Zachary was friendly and helpful. He explained different plans and why each was a good fit. This was a renewal so I am obviously happy with the product and the security it provides. I would recommend this product to others.

I called the agent from Select Home Warranty. He was very helpful in explaining in detail what the service entails and what is the best option for me. I chose the 3-year plan because it was more beneficial in overall cost, all the appliances that the warranty covered and the service cost of only $65.00. The call with SHWS was a positive one.

I spoke with David W. and he understood my concerns of working with my current home warranty company. David assured me that Select has a listing of their own local vendors that work directly with them and they take the leg work out of me having to find a vendor. If you can imagine how stressful it is for a homeowner to deal with a broken down appliance or other issue and on top of that having to find a local repair company that may or may not work with your company. It's frustrating. While I hope that I do not need to call them, I am reassured by the fact that if I do, they will be there to help!

Fast response time to find us a contractor to look at broken ductwork. Very easy to request a service. Also check in to let you know where they are at in the process of filling your claim. I would highly recommend.

Alan was very patient and supplied me with the details I needed to make an informed decision. I was extra pleased to be offered extra options and bonuses. It will give me peace of mind while I'm renting my house that I hoped for.

I contacted Select and got an amazing deal on home warranty. I’m extremely happy with the appliance coverage as well as roof leaks. Lucas was respectful and helpful. I could have finished the process completely online, but I’m glad I called and dealt with Lucas personally. Very happy with this purchase!

Jake ** helped answer all my questions and got me locked into a multi year deal with a great rate. I originally only planned on signing up for one year but Jake used his knowledge and expertise to get me a better deal. I appreciate his high quality customer service and was pleased with his help. Thank you!

I was very happy with my experience with the Select Home Warranty sales process. The representative, Sam was very friendly, courteous, professional and knowledgeable. He actually steered me down a path that saved me money. Overall, I have been pleased with the experience thus far.

Select Home Warranty has been very helpful with great knowledge and professionalism. Their customer skills have been outstanding, and exceeds all my expectations. I hope SHW will continue to be a positive force in helping people with their home warranty problems.

My experience with the customer service rep was fine. They said all the right things. However my experience with Select Home Warranty is very unsatisfying. We submitted our claim on June 2, 2022. It is now September 5, 2022 & NOTHING has been done. I have spent 3 hours & 33 minutes on hold or talking to a rep. Still NOTHING has been done. Now my warranty is about to expire and NOTHING has been done. We have spent $178 at the laundry mat washing clothes and NOTHING has been done!

The representatives were courteous and professional. They reviewed my information during the conversation to ensure everything was correct. I was also able to renew my annual policy for another year for the same amount as last year, and I also was able submit a claim for my dishwasher. Thank you!

I found Ed to be very professional and he really is great at answering my questions and getting to the important things. Ed gave me a monthly payment of $40 that would be locked in and never increased along with a $65 service call payment.

I called to renew my contract that I have maintained for years. Great service and priced right. You are able to get a lower yearly rate just by purchasing the 5-year contract that also includes a lower service charge. Great customer service, thank you.

Limitations were undisclosed at time of purchase. I asked to see terms and conditions of contract, but the salesperson was unable to provide them or point me to them. After signing up, the terms were finally provided to me, and they are ridiculous. $500 limit for appliances. After $65 deductible, that's only $435. Moreover, "Select will not be responsible for matching a system or appliance's color, brand, or dimensions and only is responsible for repairing and/or replacing systems or appliances of similar builder’s grade company."

This is a new policy so I have not made a claim yet, but so far the service has been excellent. I like being able to work with one person directly to ask questions. I am changing from another company and the price and policy are much better.

Jerry ** helped me find the best coverage at the best rate in a most timely manner. I can’t believe how easy it was. He helped me get the peace of mind I needed with the most important investment of my life, my home! As I first time home buyer, he even hooked me up with discounts making the process even more affordable. Thank you Jerry **!

Our furnace broke down on us in the coldest months. Thankfully, we had the warranty in place to help with the repairs!! It was seamless and easy to deal with. The repairs were made and our furnace was up and running in no time.

I bought a year up front. I am happy to have the peace of mind with that assurance. The rep was very nice and not too pushy. I got a lot for my money. If anything breaks I will be covered. This house some appliances are aged so I needed it.

Thank you for making this process easy. All questions were answered in a timely manner. Glad to have coverage for all mechanical items in addition to other coverages. Looking forward to the peace of mind that this warranty will offer.

Lucus ** was pleasant to talk with and did a good job of trying to upsell me a longer term plan without being pushy. He went over what would be covered in my plan and more importantly what would not be covered.

We were referred to Select Home Warranty from our neighbors. It was very easy to sign up and the Blake was very friendly and helpful. In fact we referred additional neighbors and they've just purchased a Select Home Warranty. Thanks for your help! Tandy

As of now I am satisfied with the service I am receiving for the problem I have with the Hot Water Heater not supplying the hot water, I appreciate the fact that once I phoned about it, it was immediately addressed.

Select Home Warranty made the process of purchasing a home warranty easy and straightforward. The rep answered all of my questions and helped me choose the best program for me. Their new home owner option was a good value.

Just submitted claim and request for copy of contract. Awaiting response. Responsiveness of associate was outstanding. Could not give 5 stars as do not have completed claim or contract copy as of yet. Will be able to submit more information after repair is completed or when I hear back regarding my requests.

I'd give 0 stars if I could! 8–15–22 I started my claim, scheduled GE to come take a look at my oven. 5 days prior to the scheduled appointment I had something come up and had to reschedule, that was a huge mistake! Using their website to reschedule I thought everything was taken care of, instead I got an email from Select, saying my claim would be closed if they didn't hear from me in 2 days. I called them immediately, told them what happened and I needed it rescheduled. I had planned my entire week around the reschedule date which was September 1, I asked if they could get me an appointment on that day, they said, "Sure no problem. I will call you back." No call back.

This is the worst home warranty insurance, they don't cover **. I paid full amount for both houses, 5 years warranty so I got the discount but the problem is when when we file a claim, they don't take care of it. I got the full coverage including water heater, the in-ground pool but when our water heater broke, they don't cover it because it was leaking?

Called for Air Conditioning Repair and they made up all kinds of reasons they could not repair. None which were true. I had to call another company to make the simple repair. Their service is completely useless. I would not recommend Select Home Warranty to anyone.

I am a Realtor and decided to go with Select Home Warranty based on reviews and coverage. I signed up March 2022. I canceled my contract on August 2022. First call was due to a water leak from somewhere in guest bath. They told me before they could come out I need to have someone on my own to come determine where the water coming from. WHAT? I didn't even use the home warranty after that. The 2nd incident, dryer stopped working. The first tech they assigned after I followed their instructions per their text never contacted me. I contacted them 4 days later for them to tell me they didn't do work for Select. I was assigned another tech.

Have had them for just shy of 3 months and we had to make a claim as we started having electrical issues where our main breaker would shut off. Called a few times and was told we would get a call back to schedule a service call for inspection with their contractor. Heard nothing! called again and was told their technicians can't get out to our residents for about 30 days. And since it had not been 90 days since our plan started we would only get $150 in repairs for a $1500 fix. WHATTT!? I paid more than that in premiums!

I switched to this company after 15 years with a different home warranty company. I switched because the fees and annual charges were increasing with the other company. I submitted a pool claim in May 2022 and in June I was advised to call my own repair company as theirs could not see me until August. They then said that whoever I called would have to get approval from them while on site prior to making a repair. I called a few local companies and they said "no way". They specifically said that do not do business with warranty companies because the approval and payment of claims is hard and slow.

Stay away from Select Home Warranty. IN the past I had warranty with First American Home Warranty, and they turned out to be bunch of CROOKS. Then Choice Home Warranty. The Same. Select is the same CROOKS. These Companies are nice first, then the moment they get your money, you are on God's Mercy list. 95% of their claims get denied. The other 5% they do a horrible job. 100% of the contractors they use are inexperience or criminals with felony records. A simple plumbing repair sometimes takes 15 day to get repaired. They deny almost 99% of any A/C claims. They deny 96% of the water heater claims. They deny 91% of electrical claims. I am providing you people with exact stats. SAVE your money & Sanity and stay away from all home Warranty companies. THEY ARE FRAUD. Period.

Many of the reviews on here are about the signing up process or to be honest sound very suspiciously similar. Maybe I'm just jinxed - I had a refrigerator go out out 2 weeks ago and finally I had to hire someone to look at it. Then Select tells me it's not covered because it's a sealed system, but they will give me a generous courtesy reimbursement check for $198. Now this is a side by side home refrigerator - where do you buy one legally for that amount?!? Would I suggest them - NO. Once this claim is done I will cancel my policy and run for the hills.

The fine print on my contract reduced coverage on the AC system to negligible coverage which is insane. That's not why I'm giving 1 star though because technically that's on me for not understanding the fine print. The reason this company gets one star is their communication issues. I called to cancel my service in May, had to speak with 2-3 people through escalation processes in order to make this happen. I requested an email confirmation of the cancelation but was told they didn't do that. I was also told the reimbursement check would take 3-4 weeks. Well, 3-4 weeks later no check arrived so I gave them a call.

Select Home Warranty - Do Not Purchase - Horrible Company!!! Do not waste your money doing business with them. I made a huge mistake purchasing 2 policies for 4 year terms thinking it was a great deal. It has turned into the worst business decision of my life. Do not do business with them!!! Here is my latest horrible experience:

I just finished a year battling Select Home Warranty with two houses. They paid a little money for a dishwasher that had to be replaced. Other than that they lied and ducked every problem with broken promises. They had a terrible time to do the work for them which they insisted on. Roof leak ... dodged that ... hot water heater replacement ... dodge that ... on and on. They should be put out of business. I filed complaints with the BBB ... the FTC ... YELP and Google. Evidently to no avail. Shame on them. DO NOT USE THIS COMPANY FOR YOUR HOME WARRANTY!!!

Select Home Warranty (SHW) is the WORST company for after sales services that I experienced. On July 21, 2020 the salesman pushed me to purchase a Platinum Care policy with Executive VIP membership coverage at a discounted price of $1425. He said that it covers everything for 3 years and maintenance records are NOT needed for the service. In addition, after initial 1 mo wait period, the policy covers for additional 6 mo free. Thus my policy is valid until Feb 20, 2024.

I am a 68 year old handicapped man. Several weeks ago my air conditioner died during a heat wave. Select Home sent out a tech the next day. He was outstanding and said as soon as Select Home approved my service he has a new OEM, the same one I had to replace my 25 year old motor. Select home took a week to authorize even though they advertise 1-2 days. I called numerous time and spoke to supervisors who said they were unable to help me. Each one also said they were unable to transfer my call, give me a number or allow me to talk to someone in the US.

My AC stopped working and was leaking water through the ceiling (attic unit). Select sent out a terrible technician who didn't fix anything, and then he wrote on his report that the unit was working fine and he fixed the issue. So I called Select back and they told me "well he wrote that it's fixed so too bad". ** THAT. If they won't fix a broken AC unit, then what will they fix? NOTHING.

Select Home will do everything possible to not cover any home warranty claim. I created a repair request for a 4 plumbing issues. 1. A clogged shower drain. 2 & 3. Two shower tubs with low water with leaky components. 4. Leaky valve. There is a $60 deductible fee for each issue, which I was ok with, as this is outlined in the contract as total out of pocket cost for each claim. HERE IS WHERE THE COMPANY BECOMES A SCAM AND I REALIZED THE CONTRACT IS TOTAL FRAUD.

My AC unit went out on June 24th 2022. I have Select Home Warranty. I called them and they sent a tech out. The tech said the unit went out because of age. There were no other reason, it happens. Saturday I called Select and asked them how long it would be until they would replace it; it's 110 here in Texas during the summer, I have a family with small children, we have to have AC. Select said they wouldn't know for 48 hours because the approval team doesn't work on the weekends. I told them I can't wait and if I took out a loan and paid for it myself would they reimburse me when they approve it, they said yes. I paid to have it fixed.

I filed 2 claims. Both were denied. 1 was denied twice, they keep promising that they would address it and just kept denying it. I would never use them! I would call and they would apologize but would never act on it except for a email denying coverage when I would ask for the status.

I called on the 30th day of waiting period, submitted a ticket for washer repair. They cancelled the ticket saying not eligible to submit a claim as 30 did not over yet.. Waited couple days, and submitted again, they rejected saying there was ticket already for the same washer. I called the cancellation department, she offered 1 free service next time, but that I cannot apply to the washer repair!! I joined this program to take care of any repairs in the home appliances. I said please go ahead and cancel and credit refund to my credit card. She is applying all kinds of fees and holding more than $100 for nothing and I may get a check in next 4 weeks! NEVER JOIN THIS COMPANY's programs. NO SERVICE AT ALL!

So you purchased the warranty policy from Select Home Warranty for a considerable amount upfront and you're all happy what a wonderful customer experience, everyone's so nice and helpful taking your money, 5 stars and a medal! Peace of mind, something breaks, it will be covered. How is it possible that the warranty policy purchased for exactly such unforeseen high-cost home system failures as the AC breaking in the middle of summer, would be swept under “electric failure” category that is conveniently part of the fine print of Select Home Warranty’s policy paragraph 9.1.2 and any home system’s (99% run on electricity) failure can be ruled as electric failure?

This company is the worst home warranty provider available! They never follow up on claims. Find every reason to not repair an item claimed. They make mistakes on their end and deny claims and tell you there is nothing they can do about it.

I submitted a claim on Friday around 2PM, it was not assigned to a repair company until Tuesday. I called the assigned company around 9AM to setup an appointment, the person said they would call me back, I called again around 2pm and again the next morning around 9AM after 2 days and the company telling me they would call back but never did. I call Select Home Warranty and they said I had to wait until the next day for escalation. So the next morning I called Select Home Warranty, they put me on hold several times and finally said they could not reach the company they assigned. They would reassign but it could take another 2 days, I ask to speak to a manager or get approval to call my own technician, they said 'no' to both of these request.

I had called the claims with an issue with an appliance. The representative was very patient and helpful to me. Unbeknownst to me, there was a problem with my warranty. The representative pointed out this very important part and because of that, my long awaited issue with my appliance will finally be repaired. Thank you, so much!!!

I called Steve to home as my garbage disposal stopped working. They told me that they have decided to give me a 75 dollar credit and to buy it and replace it. I told them I am not hands on and that’s why I have warranty and they told me, "Sorry. 75 dollars is all we can do." I am surprised how shady this company is. I had to spend 395 dollar out of my pocket!

Blake was able to find me the best deal possible to make sure our new home is completely covered. He even talked me through how we could purchase a warranty for the buyers of the home we're currently selling. Top-notch customer service and a solid price. If the claims process turns out to be this good, Select Home Warranty will be our go-to for life.

I’ve been contemplating buying a warranty for a long while. Just signed up for services through Select Home Warranty. Process was easy, Greg ** was extremely helpful. Looking forward to utilizing services if I need to. Hoping that I won’t need to but knowing that I now have a warranty is a relief.

The locked in discounted multi year rates were great however the information was communicated a bit too fast so it was a little hard to understand everything he was saying. Once he slowed down, the information was much better communicated.

Easy to sign up. Quality program at an affordable price. Some nice incentives and discounts were also available. Excellent customer service. Company has a solid reputation. Money well spent to have peace of mind regarding potentially expensive repairs or replacement costs.

I called to inquire on the warranty program and how it all works as I have not had one and did not know exactly what I signed up for a few months ago. The customer service agent was able to answer all of my questions and it sounds like I have purchased a great warranty and gives me comfort being a homeowner that I won’t have large unexpected out of pocket fees if something should happen.

The sales man was very helpful and got us cover for 3 yrs, we purchased back in January have not used the service yet. This is June and I just put a claim in, will let you all know how it goes as soon as my claim is completed.

I am a new home owner and worried about the appliances and getting them repaired. I compared the home warranty services and this seems to be the one which has great value. Very helpful customer service. Explained all the contract options and pricing. Knowledgeable representatives. They responded in a timely manner. Smooth transition. We received the contract right away. VIP customer service.

When the sales representative told me there is a 3-years plan with lower annual fee and also lock the annual fee for the following years, I was happy and decided to go for it. But of course, the flip side is that I have to pay 3 years all at once, which is not a little amount. I have never used their claim services yet though.

Eric was just as helpful with my renewal, as he was with my initial sign-up. He's very knowledgeable & again worked with me to get the coverage that was best suited for my property. The whole process was simple & straight to the point, and I didn't have to worry about being "sold" at any point. I have already recommended him to my father who will benefit from my purchase as well. 1 more thing checked off of my "To Do" list. Thanks again for another worry-free transaction, Eric.

I just signed up for warranty over the phone, and there was a promotion going on. The representative was helpful explaining the service fees and promotions. I look forward to seeing how the warranty will be. I will have to update my review afterwards.

I called to get a quote. The representative was very professional and knowledgeable. He answered all my questions and gave me additional information. I was sold on the protection and I signed up for a contract with Select Home Warranty.

My previous claim was very upsetting for me when dealing with customer service. This time, I asked for a specific appliance company to come out to my home based on the issues I had from my previous claim. I'm hoping your employees will call who I asked for. I gave the customer service gentleman the name and number of 3rd Coast Appliance. I am hoping this experience will be a good one.

I contact Select Home Warranty regarding my plan as well as an issue that I was having with my garage door not opening. The Customer Service Representative was very friendly and knowledgeable about my plan and was very helpful in filing a claim for me. This is my second year of being a customer and I am very pleased with this company.

I am a single, senior (almost 60) legally blind female who recently purchased a new home. I felt that I had been defrauded out of $1934.96 ("warranty price") and all I got for my money was excuses and no resolution whatsoever. After not receiving service on two separate warranty issues, I requested a refund. On May 26th I spoke with Nicholas in the escalations department. We discussed cancelling my policy and getting a refund. He told me that he could talk to me about my refund but could not send me anything in writing. He told me he would have billing send me the refund information.

We have been trying to lower our budget in several areas and decided to look for a different home warranty company. I did some research and found that Select Home Warranty fit our needs and was less expensive monthly and the service fee was also quite a bit less. I spoke with Daniel ** and he was able to help me find a plan and a price that would help to slim down our budget. Daniel was very helpful, polite and knowledgeable. I am very happy with my experience dealing with Daniel at Select Home Warranty.

Zachary was very polite, courteous, and helpful in setting up our account. I appreciate his advice and comments. He outlined exactly what would be covered and what was not included. He advised to choose multiple years service vs just one year as the savings were substantial.

They are awesome and always great customer support! Called me before my warranty expired! Saving me money upfront by doing so! Very happy to know that I can count on them not like I experienced with other companies! Select Home Warranty contacted me way ahead of time! Yay!

The agent I spoke with was very knowledgeable and most helpful. He not only answered my questions but also provided very helpful information that allowed me to feel confident in moving forward with Select Home Warranty. I trust that with previous reviews from others, I’ve made the right decision.

I was checking and comparing quotes for Home warranty and Eric contacted me from Select HW. He was very professional throughout the entire purchase process and helped me understand the policy as well as provided me his best rates and explained possible discounts that could be applied for multi year policy. I am satisfied so far with the purchase process. Since I have not requested for any service so far I cannot really comment on that aspect.

Sol was so kinda, patient, welcoming and well just great! I’m looking forward to this company because of him. The company I have now hasn’t been this nice in the last 5 years where he was in 5 mins. Let the new times begin.

From the time our sales representative, Mr. **, first answered my phone call. I was put totally at ease with the sales process! He explained the plan I requested with the additional coverage we wanted and gave us the purchase options available saving the most money with absolutely no pressure. The entire process was informative and completed to our complete and total satisfaction. We will share our experience with our friends and family! Thanks, Mr. ** and Select for making this investment very painless and the buying experience 5 out of 5 STARS!!

I would like to acknowledge that I was very surprised and pleased with the informative and personable service provided by a Select Home Warranty representative. Mark ** was efficient in helping me obtain coverage for my and my mother's homes. Very pleased with the service.

I'm glad this home warranty can give me an extra month for free. I don't know if their service is good or not, but their fee is relatively low, but the $90 call service fee is higher than other home warranty companies.

All my claims were resolved in a timely manner. I happy with Select Home Warranty that is why I have renewed my subscription. I will continue to be with them. And also recommend to anyone in need of their services.

I recently purchased a new home and was concerned about home repair costs. I am single and not at all experienced with home repairs. This warranty was exactly what I was in need of. I was especially pleased with the fact that all appliances AND roof leaks are covered. This warranty has given me peace of mind.

Reviewed several Warranty Companies and Select Home Warranty, Platinum Care offerings for seniors best fits my needs. That includes the insurance cost, appliances covered, availability and response time which I consider highly important especially for a senior home owner. It takes the worry and hassle out of maintaining ones home and peace of mind..

After being with CHW over a year now, this is a new plan but the offer seemed like an offer that was better than the current company was offering. I was offered a yearly plan that would lower the actual monthly and save us some money!

Just purchased. Had some other company try and switch me. Told me to read fine print . I called back after read fine print. They were very helpful and I was taken through whole process. Thank you. My contractor friend recommended this company to me.

Provided me with details on every question I had for them. Very thorough and honest with all responses. Great experience. I used American Home Shield and Choice Warranty for over 25 years and finally found a company that will deliver what they advertised. AHS and CWS denied more claims than they approved and there was nothing the consumer could do about their negligence.

So, the house we bought came with this warranty. I called the other day, spoke with a rep who stated she'd send me the info. and after several days of getting nothing, we called in again. This time, the guy sent me the warranty info. very quickly. Kudos to the 2nd client rep., bah-humbug to the first client rep. I spoke with!

The representative was very helpful and polite. He explained all of my options with the policy and was not pushy. He accepted my decision and I was satisfied. I have been with this company for a year now and found them to be reliable and I would recommend them to friends and family.

Had to use a second repair company. Agent made sure it was part of the original claim so I would not be charged twice. Very professional. This is the second time I've used my warranty and both times I received excellent service.

Very patience in explanation of the protection service available for the house, as well as other plans available for us to choose to save money. He did not rush us to make a decision pertaining to the contract and protection services for appliances, a/c, plumbing, electrical, roof, heating and etc.

Overall, I was impressed with the details of this Select Home Warranty. The sales person explained everything well with good descriptions and went over all questions I had. I felt that the pricing was good as was the coverages. One of my main concerns was service- both the procedure for making a service request and the expediency with which the service contractor did the required work.

I decided to go with Select because they say in my area there is immediate service and the ability to use my own contractors. They also offer refrigerator, microwave, laundry along with major systems like AC, electrical, etc. I'm hopeful that choosing this company will be better than the last company.

After looking for home warranty policies I came across Select Home Warranty. Couldn’t be happier with the customer service and process. I am now a happy homeowner with the peace of mind knowing I have a new home warranty. Select Home Warranty is an amazing company and I would highly recommend them.

The customer service agent is very helpful to identify the situation and clarify the contract. In addition, he's knowledgeable of the product that is offered and able to provide analysis on different level of product to help customer to make the right choice.

Got a quote online and the rep I got was very informative and accurate. He actually saved me money because I selected Septic, but didn't need it. Awesome experience! I currently pay 69 dollars per month, but with Select, they reduced my amount by a lot.

Please read contract as the salesmen over promise and lie about coverage even though they are on a recorded line. However, they were kind and patient and enjoyable to talk with. Will update with service experience at a later time.

Well I have not had to use their service yet but have signed up for a 1 year contract for what I feel is a good price, I have no experience to write this review of yet but everything has been very responsive so far.

My experience from calling was excellent. The agent was very professional and knowledgeable about the plans. The plan covered most of my home. The options were explained and all savings were discussed in detail. The experience took very little time to complete.

The man I spoke with was very friendly and super helpful. He answered any questions I had. He also explained every option in detail for me to understand, and got me the best deal he could! Very pleased with the service.

Belinda was great with explanations and details. Couldn't be happier! She is a good listener and informed me of more ways to save on my fees. Very Helpful and I will recommend Select to my family and friends. Also, getting her on the phone was easy with no language issues and the sound quality was also great.

Great experience working with the salesman from this company. Very polite, eager to help. Extremely positive! Haven't had any work done yet, but I think this will be SO much better than our previous service.

Thank you for helping my husband and I get set up with this home warranty for our first house together. Hopefully we will not have to use your services in a while. Lol. You made the phone call worthwhile and I appreciate the courtesy that was given throughout the process.

Very polite and professional with different options explained clearly. David ** Tried very hard to save us money but unfortunately at this time we are not able to pay for 3 or 5 years and chose to pay yearly

The Sales Representative was friendly and well informed. He listened to what I needed and provided me with an unbelievable package! If this is any reflection of how they conduct all of their business I have definitely made the right choice.

Customer service representative was pleasant and professional. He went straight to the point and offered a great rate for their Platinum Care Plan which is their best plan. The rate was better than online. The process was quick and easy. Received follow on email within minutes. Got this for my daughter and thinking of getting a plan for my son’s home and ours after the current warranties end.

Daniel was my sales rep for Select Home Warranty and he was very personable, professional, and very helpful. He answered all of my questions and was very kind. I would definitely recommend select home warranty to my friends and I would have them ask for Daniel by name.

I am a new home owner, and decided to get a home warranty. Lucas, the rep I spoke with was great!! He worked out the best deal for me, for cheaper than any other company I called. He was available instantly to answer any questions I had. I have already started to recommend them to my friends!

Spoke to Isaac who was very clear in explaining the advantages of extending the warranty. Comparing this to other Home Warranties, Select Home Warranty seems to offer more for your money. I feel more confident having this kind of home protection.

Jeff ** was really helpful and got right down to business. I felt the price he gave was fear. I liked that no matter what if you can’t fix something like my AC or furnace you will replace it at no additional cost other than the $75.00 house call fee.

My garage door opener isn't working, so I contact Select Home Warranty to schedule a repair. and Real Garage Door Service scheduled a new opener replacement. I would strongly advise anyone to purchase Select Home Warranty. This is my first purchase, and I wish I had known about it sooner. Customer service is friendly and patient. Select Home Warranty is required for any home.

Salesperson was Very helpful to customize our service contract and suggest right product. We have not used this contact or file claim but we are hoping the quality of service will be as good as promised. I will consider purchasing additional coverage once I have experience with their service.

The agent for Select Home Warranty explained the policy adequately. I have not yet had a service call so I can not yet rate them on service. I am hoping for far better service than I had with my last home warranty company.

Was very pleased with the SHW sales Rep who helped me today renew our (2) SHW policies. He was very supportive, smart and friendly and I didn't feel pressured at all. Good JOB and I will keep referring your home warranty services to all of my family and friends. PD.

Just enrolled in the Platinum program. Salesperson was informative and helpful. I have not had an opportunity to make use of the coverage and hope it will be as convenient as described. I have used a different company in the past, but was not satisfied with the customer service. Hopefully, my experience will be different with Select. I will update as appropriate.

I was burned by another Warranty company years ago and thought I'd never go back again. A friend convinced me to look into them after telling me about her luck. After weeks of research I decided to call Select Home Warranty. After talking with "Jake" I felt confident this was worth a try. They offered me an unbeatable rate. Of course the best news would be I don't need them, but in case I do, I must say I feel some relief.

Select Warranty makes it really easy to file a claim. They have an easy online process or phone number that you can get in touch with an agent right away. I received a confirmation email as soon as I filed the claim. They are very responsive and easy to work with.

One of my units went out last week and I called Shw and they tried to get tech. to check my unit and the quickest they could come out was like July 12. We are in a heat wave and I called and explained the situation to shw and they decided I could get my own tech. to diagnose problem. He is supposed to be here today at noon.

The person I talked to was very hard to understand. His English language was very broken. Made it very difficult for me. Coverage of policy seems good however this is my first time using it. ALL I CAN SAY IS UP TO THIS POINT everything seems good.

Satisfied with the customer service call. They were very polite and helpful. I would highly recommend them again. I have used them for the last several years. I have transferred my service before and I am glad that I can transfer my service again. Hallelujah!

Fred with Select Home Warranty was great! I had just dealt with several other home warranty companies who tried high pressure sales and rudeness to get my business. Fred took his time, no pressure and was so informative. I really appreciated all the time he took to explain all of my questions! I feel very comfortable with my decision to sign on with Select!

The representative was very accommodating. He was able to understand the needs for my home. He was able to try and give me the best value with the competitive prices that are on the market now. He stated that I will not have any problems like previous home warranty companies that I’ve been with.

Since this is a new service contract, I'm not able to provide a true assessment of the Warranty Program. What I can say is that I was pleased with the representative taking the time to explain the various plans and pricing and the discounts offered. I am also pleased that I am able to cancel anytime for a full prorated refund. Only time will tell if they really back up what they say when I submit my first claim.

Great customer service, was calling to compare different companies and after speaking with the rep I decided to go with this company. Affordable plans as well. I especially liked the coverage for the roof leak which most companies do not offer or you have to pay extra.

The sales person in March was helpful. He made sure I understood what I was getting. I thought the final price was fair. I just wish there wasn't so much negotiating back and forth on price. A more streamlined approach would be appreciated.

Very easy. The Rep was friendly and knowledgeable. He did everything he could to get me the best price with all the discounts possible. My only mistake was not finding Select Home Services sooner!! I’m very glad to have them as my warranty provider.

The agent was very kind and easy to understand. He also made sure I got all possible discounts available. I hope I never have to use it, but if all agents are like the one I spoke with, getting service should be easy.

My order was quick and Ed gave me additional discounts he said wasn’t available online. I haven’t used the service yet so I’m unable to review that at this time. After I use the service, I can update this review.

It was great speaking with the customer care representative, who respected my time and answered all of my questions in full. I have not used the service yet, but from what I’ve seen so far, the company is well organized and responsive.

Fantastic pricing including friendly, customer service. Price for the package was unbelievable. We came from Fairfax, VA and another home warranty charged double the amount of what Select HW charges. With the 5-Yr Program we were able to lock-in rates (monthly/yearly rate and service call fee). Bruce ** (Select agent) helped us navigate and understand the programs. We were given a year-free (total of 6yrs). What’s also fantastic are their specials: 2 months free (first yr), $150 off for signing on, 1 month free if a survey is completed. Other pluses: open 24/7, nation-wide coverage, transferrable (to new home or to new owner), technician arrives within 24-hours, #1 in home warranty in the past 3 years.

Select Home warranty was easy to set up and representative was really helpful. He explained me the plan in details and made sure that I get what I am looking for. It was really quick response when you call them unlike other company which take minutes to attend your call.

We just signed up for your service. The people we talked to were very helpful, explained things well, etc. We have been looking for a home warranty company because the previous company we had when we bought our home was not doing warranties anymore. We received a flyer in the mail that alerted us to your company.

The salesperson I spoke to was very pleasant, informative, and listened to my concerns and requirements. I received the policy I wanted quickly and efficiently. The best part was that a real person answered the phone in a timely manner.

I spoke with Tom ** to purchase my home warranty policy. I have never spoke with more knowledgeable person about what they was selling. He knew exactly what we were looking for and the cost we could afford. I would highly recommend him.

Ray was excellent to work with. I am a real estate broker looking to provide my clients with quality home warranties at the best possible price! Will certainly use Select Home Warranty again. I shopped around and this was the best company with the best rates.

Excellent attention and service. The way they talk to the customers and explain the policy of the appliances and the time you are waiting to answered the call with respect and courtesy and when you talk to persons are so nice.

I placed a call to SHW concerning my pump not working. For seniors using email to communicate everything is a little disturbing. It causes anxiety waiting to hear something. I know you can call and speak with someone however everything is email and you may not be sure if the things they need for you to do are right by the instructions they email to you. I worked it out and the phone person was helpful. I view customer service as talking with someone not email. I have not received results of my claim yet so I do not feel as though my answers are fully complete.

I debated whether or not to renew or try another company. After talking to the agent (he was very nice) I figured I'd give them another year. My last call for service was stressful when I was told I need an electrician, (for my stove/oven) and I knew I did not. All their electricians were busy so I had to bring in one that is a friend and had worked on the outlet that was in question. He tested it again and let your company know that there was nothing wrong with it. This then allowed the other company to come out. Unfortunately we needed my oven for a wedding cake so I just bought a new oven. I did not trust the company that came out. It seemed they weren't very knowledgeable or were just lazy.

Great customer service. Very personable and helpful. Answer all questions and made me feel positive I have the right Warranty business. They continue to send emails to make sure I'm kept up to date about my claim. All in all I would recommend their service to others.

At first I had bad experience with the customer service because they hang up on me just because I didn't want to do full payment at once. I just couldn't afford that now. And I try to do a claim but he told me that it's expiring on Monday and it was Friday so they don't work weekends. Then when I called back I spoke with nice gentleman that told me that it expires actually on July 18th. So it seems like the previous guys lie to me just to get me sign up now and pay full payment. But I called again and I got a monthly plan with someone else. I put 4 stars just because of my experience with previous customers service. I been with you guys now for 5 years.

I have found Select to be good thus far. I have not really had the need to use them all that much. However, when I have they are very prompt. Overall the experience has been a good one and hopefully will be the same throughout.

Dealing with Selected Home Warranty sales representative was fast, easy and was a smooth transaction. Spent hardly any time on phone and they took the time to hear all our questions and concerns. Was easy and comfortable to work with. I have coverage on both of my residences. My primary and rental property. Thank you.