Select Home Warranty Reviews

Very happy I chose Select Home Warranty for my new home my wife & I just purchased! I purchased the 3 year plan and got 6 months total for free included so I’m covered for 3 1/2 years and don’t have to worry if something wrong happens in my home. Cost was cheaper than I originally thought it be and the customer service was very kind & helpful! Highly recommend!

Very good company, very easy and a great warranty, the only co. I could find to cover my roof, well, septic, pool stuff and appliances. My salesman was patient, took his time and helped me through the entire process. I would def use Select Home Warranty and give a high recommendation for any future home purchase.

I appreciated the call from a representative checking in on my new account that I set up online. But working with him I was able to get a better rate for a longer period of time. Since my brand new I have not had need to make a service call yet, I hope it will go as well as setting up the initial contract.

This is the worst warranty company - My AC was running but not cooling the house, instead giving warm air. In hot summer times in Arizona, I was stuck with 2 kids in that warm house (in triple digit weather outside - 112degrees) waiting on their resolution for almost 8 days. Everyday they promise me to expedite the claim and get the resolution within a day. After 8 days, they sent me an email saying that issue is not covered in my warranty. They should have told me this in the first place, so I would have fixed it with other HVAC company.

Day 3 - no supervisor available, no further information. Hey, just call back next week. This is UNACCEPTABLE response from this company. RESOLUTION is needed within 48 hours as promised in their contract. The lack of information is unprofessional and a breach of what was signed. I'm reporting this because I am very sorry I did NOT go with American Home Shield.

Thank you so much for your quick work in providing us a home warranty! Professional team member, Chase, called me as I was filling out the online form, and provided me ample policy options spanning five, ten or fifteen years. Incredibly knowledgeable regarding the policies available, and understood our needs as a family.

Just a day after I submitted a fridge claim to Select Home Warranty, they gave me a call to confirm my claim and appointment with the technician. The technician from A&E factory service they dispatched is very professional and patient with my questions about the fridge. He fixed the problem (fridge leaking) in 20 mins. I am happy that the Select Warranty sent the good technician that solved the fridge issue two days after I sent the claim.

The phone call to set up the claim was very pleasant and helpful. She gave me all the information I needed, the cost of the call, that someone will reach out to us to set up an appointment for service. Service from Cyber World Electronics was good and the refrigerator is working.

I spoke with Moe to sign up for a home warranty on my primary residence and rental property. I thought I was just going to end up getting 1 year, but Moe mentioned to me that since I'm a recent homeowner if you buy a 5 year agreement you get 1 year for free! I couldn't pass up that deal, so I got 6 year warranties on both houses. They even lowered their service fee!

Very confident of my coverage of my new home. Thank you! My representative was very nice and got the job done. He was very informative and knowledgeable. He answered all my questions. I locked in a great rate. It put my mind at ease knowing my new home is covered and I didn't break the bank.

Sam ** was amazing and found every way possible to save me money and the best coverages. He even added a free coverage that I forgot to select. I would highly recommend calling Sam at Select Home Warranty. Even after I completed my purchase online, our phone call saved me more money and gave me longer coverage.

It was an ok call. The Salesman was a bit pushy but I’m happy with the overall cost and coverage. I know most home owners insurance had a 30 day waiting period but the sales Kane didn’t say anything about it until we were hanging up. It doesn’t matter to me because I already had coverage but for home owners who don’t that should be mentioned upfront.

The process was very quick and easy and I got a great deal. Moe was very helpful and friendly and let me do everything online because I work A LOT. Thanks Moe. No claims or services done yet, but so far I would recommend Select to anyone! I will review again if I have to make a claim, but I'm sure it will be just as quick and painless as the enrollment part was.

I was shopping for a home warranty for 2 homes. Isaac was very helpful and not pushy at all. He explained the warranty well. I have used another home warranty company in the past and had a terrible experience. I sincerely hope that I have a better experience with Select Home Warranty.

I had an informative call and the offer extended to me was very appealing. This made me decide to take the highest coverage plan and extend the length of the policy. This way I maximized what I am going to get out of my policy. I hope to have a long relationship with this company.

Just switched to SHW. There was a Labor Day promotion. And 3 years plan could be a good option if you think you would continue using home warranty. So far so good service! Heard their contractors get things done! And mostly the customer service is efficient, helpful and kind. Looking forward to the new service!

So far the service has been great. The agent explained everything to me even and asked if I had any questions. When I asked about other programs he was more than happy to explain them also even though they were not as good of a bargain. So far I have not used the service so I can't comment on that but as soon as I do I will update.

I had a home warranty when I purchased my home but I just wasn't happy with the customer service so I called Select. They were quick to offer me fantastic rates and a discounted call fee (which is what you pay every time you need somebody to come look at your warranted property). I hope their customer service is just as good now that I've purchased their product.

I have just renewed my home warranty with Select Home Warranty company. They are very easy to deal with and always pick up the phone. I did have a service call this year and they were extremely helpful and courteous. I have an older home over 30 years so for peace of mind I like having the peace of knowing my appliances and large expenses will be covered.

Bruce **, was they guy I had the pleasure of speaking to. He was able to give me a great deal, and help me save some money. Even though I was willing to pay month to month he was able to work things out for me that I can afford to pay it in full. Thank you for helping me and caring about what’s best for me.

Very impressed with the agent who helped me buy my warranty policy. Great follow up. Look forward to working with this company. I received my warranty within minutes. When I was first approached by the agent I said I need time to review with my husband. He was very understanding and gave me the time to check out out other companies. I compared several companies and was impressed with Select Home Warranty and impressed with their customer service.

My current home warranty was getting over in 2 days and I started reaching out for competitive quotes. When I started browsing for Select Home Warranty, I right away received a phone call. I cannot believe that the contract for the multi year was completed within 5 mins. No hassle, nothing and I right away had the contract available to my email. Also, being able to continue with the same price after 3 years is something I would have never imagined. Overall, best experience over the phone and best competitive price in the market right now.

I was able to contact SHW and spoke with a representative that was pleasant and professional. She informed me my service request would be handled within 24-48 hours. I received an email with the name of the service provider with instructions to call them to schedule an appointment. The entire process was simple and easy to navigate.

I look at other companies and their plans and cost to purchase and found that their plans did not cover all of the items I wanted cover for the price or their plans did not cover roof leakage. Select made it easy to enroll in their home warranty program and the value for the price was great.

I like the home protection Select Home Warranty offers and the affordability of their plans and their deductibles. Mr, Ray ** is both knowledgeable and helpful in conveying information about Select Home Warranties plans. I didn't feel like I was being pushed into a contract. Mr. ** didn't have any problem selling Select Home Warranty because their rating and available plans did it for him.

The agent was kinda pushy and dont like waiting time for 30 days, what if something broke during this time.... The agent did his best to explain coverage but didn't disclose fine prints what is not included or cover. They should include the coverage of water softener as well under plumbing.

We just ordered our yearly subscription and the customer service was outstanding!!! Kudos on hiring a great salesman! We did not feel pressured and every question was answered. Our salesman was very patient with us, as well. We look forward to having peace of mind now that we have this home service warranty on our appliances, pool, ac, and septic tank.

My experience with Select home warranty has been nothing but easy, simple and to the point. The pricing was good and made me purchase right away. They even offered payment plans for those that want to take advantage. I will be sure to recommend this to all my homeowner friends. Great service, thank you.

Very pleased with Bruce **, and his expertise and coverage, and respect of our needs and courtesy response and knowledge of our needs at this time. Cost was considerable less than American home shield and will definitely recommend Select home warranty to our family and friends., Plus our neighbors here in Texas and also New Mexico.

Spoke with Steven who was very helpful. Purchased 5 year plan for additional savings. Cost comes down with each additional year of coverage. I have not yet made a claim but will as soon as there is a problem with one of my covered appliances or systems.

My representative, Barry was very knowledgeable. He explained everything that was covered and advised me on the different plans offered. He gave me a great deal. I ended up getting the 3 year coverage. I had looked around with other home warranty companies and Select Home Warranty seemed to be the best deal and had good reviews. Lisa

Harvey made things very simple and easy to understand. He was able to answer all my questions. I also found the pricing to be very reasonable and was straightforward. While I hope I do not have any failures at my home, I will definitely feel more at ease now having a home warranty. Also I liked the fact there was no sales pressure put on me whatsoever!

Sam did an excellent job at quoting the best rate and adjusting my wait time for the warranty. He was professional and prompt. He offered another plan that I wasn't aware of that actually cost less than the plan I had selected. This warranty was $100s on dollars less than another company online.

Called in to clarify billing question. Customer Service was very helpful. I Purchased a plan last month and had some questions regarding the final payment of the plan that was purchased. The agent was extremely helpful. She provided the next billing date, the end term-date of the plan as well as the information regarding the account that will be charged.

I just had the best phone conversation ever with a customer service representative. His name is Bryan **. Bryan was very clear and informative as to the inclusions under my Platinum Care plan. He was courteous and friendly and a joy to speak to. Bryan should be commended for his clarity of the description of the plan I was interested in and the value therein. He was quite helpful with explaining the benefits of the plan as compared to a competitor I inquired about, as well as the multi-year discount savings. I hope your company has more people like Bryan on staff.

Moved over from another warranty company. Coverage is comparable and price is excellent. Look forward to working with them and keeping my repair costs low for any appliance and other covered items. Agent was knowledgeable and helpful in making my decisions. So far this appears to be a great value for the services offered.

Derrick was friendly, knowledgeable and pleasant to do business with. We're glad he called. We feel like we got a great deal with a highly recommended home warranty company. We would recommend Derrick as he answered all of our many questions. We appreciate the time he took to explain all the features of the policy to help us decided on the best level of coverage for our needs.

Select Home Warranty seems to be one of the best from my research. Signing up with Peter ** was quick and easy. They are highly rated in customer satisfaction already and one of the least expensive. I am a new home owner and haven’t made any claims… Pray I don’t have to… But the reviews say they come through when needed.

Agent was very helpful and explained everything clearly to where I could understand. He also answered all my questions Thoroughly. He was very professional and attentive to the question I had to ask. The agent made it simple and it didn't take long at all. Would recommend to friends and family.

Steven ** was very friendly and knowledgeable about the home warranty. He asked if we were seniors which also saved us money. He was very quick in getting us signed up. Thank you Steve for being so nice and knowledgeable. You made buying home warranty very easy. We are glad to be able to call a phone number and talked to a person without spending a lot of time.

I was unsure about whether I wanted to subscribe to a warranty on my home, but after checking reviews and speaking with the representative, all my questions and concerns were addressed. He was very knowledgeable and informed me of all my options. Hopefully, I won't have to use this policy, but if I do, I am happy to be covered.

I was very happy overall with the service I was provided. The representative that assisted me Stephen K was excellent. He was able to answer my questions efficiently and he was very professional. I will definitely refer this company to others if they are looking for a great offer.

I was interested in getting a home warranty since I had a great experience earlier this week with my car's extended warranty. Before I could finish reading everything online Peter **, an agent gave me a call. He asked a few pertinent questions. In return I asked him some. He answered with no hesitation. Peter asked if I'd like to proceed. We did and my home covered in less than 10 minutes. I could not believe that the process was so easy. Within a couple hours (which is when I checked) the information was in my email. Thank you Peter for an awesome experience!!

Today I spoke with Jake ** from Select Home Warranty. He was extremely friendly, helpful and answered my many questions regarding the various plans available. After many minutes with all my questions answered, I chose the multi year Premium plan. Many thanks to Jake for his able assistance in choosing Select Home Warranty.

The website was so easy to use and the representative contacted me so quickly! The gentleman was friendly and professional. He advised me of my options on the extended options and when he said I would receive an email shortly, it was practically instant! On top of it all, they had a discount and extra coverage as part of a current promotion.

The sign up process was pleasant and the phone guy was nice. Pushed hard for extra years on the contract which I didn't do. I'm a bit concerned regarding reviews on the claims process but I guess I'll wait and see how it goes. It appears everyone is happy with the purchase until they go to get a repair done.

It was very easy to contact an agent. He was very friendly and professional. He explained various options for multiyear plans and the savings involved. We were not able to make a multiyear investment at this point and the agent was not pushy or unprofessional at any point. We are satisfied with the value and coverage we receive with Select Home Warranty and would recommend this company to anyone looking for a home warranty.

The initial sales call with Select Home Warranty was extremely efficient and effective. The sales person active listened to accurately assess my needs and offered competitive pricing that matched my desired services and budget. He was knowledgeable, quick, and thorough. Pricing was competitive and caused me to choose SHW to replace the Home Warranty company I had been with for 14 years.

The person that I talked to was extremely nice and precise with his questioning and very informative. I was completely satisfied with the call that I made. I feel like my claim was handled expertly and the service call will be honored successfully. This is the first time I’ve used Select Home Services and I’m waiting to see how everything goes.

I have looked into different companies but Select Home Warranty has excellent customer service. Steven ** from customer service was awesome, he helped me to select the plan and gave me extra discount. My service will start 30 days from signing the contract, which is fair. I would totally recommend this company.

After filling out the form on the website, I received a call from Jake at Select. He offered the most expensive plan (again, as expected) and I went over the options, stating what did and did not apply for my home. After agreeing on the plan, he then told me the pricing, emphasizing that prices go up from year to year. After some negotiating, I agreed to a 3+ year plan, the premiums to be paid in advance. We'll see what happens.

Great customer service! We Needed to renew before our expiration of our current home warranty plan. They have Fast, friendly service. It was easy to get completed! I hope to never need it but peace of mind for future repair needs if we Do need it at any time in the future months. Thank you. Great value, home warranty insurance.

Customer service representative was very helpful and very polite. The process for filing a claim was easy. The customer service center said they will contact local technicians near my home and once they find the best company to resolve our needs they will contact me and send an email with all the necessary information to set up an appointment which will be both convenient and helpful.

Representative was informative and kind. Lucas answered my questions. He did try to upsell me on the insurance product, but was not pushy. I appreciate this. I was given the option of a three, five, and ten year plan with a military discount given that my husband served in Desert Storm. Although a great discount, I have never had a home warranty and was not comfortable extending past a year. Lucas kindly accepted my position and continued with the contract.

Received good service from Select Home Warranty. Will use it more! Good price, service, and package. It really protects my home from being broken and lots of related issues. Really glad I made the choice to use select home warranty and say goodbye to my previous poor home warranty. I signed for multiple years and does not regret it.

Wow!!! Such Great Customer Service. I have a leak in my master bath Shower and they will connect me with my local plumber. I am so happy I found them for Home Warranty. I am a Realtor and will buy their service for all my clients! So happy with them!

Noah ** was the gentleman I spoke with, he was very clear as to what would be covered and made sure that I got the best deal possible and made sure he was going to save me money. He explained all the plans available and what was covered in each plan. Very helpful, courteous and thoughtful. I would highly recommend Noah **.

I spoke with Elliott to sign up for new service. He was very informative and had great customer service. He answered all of my questions and took the time to get me the best deal possible. This was after I left another company, he assured me that Select would not give me the same issues.

I’ve been with Select Home Warranty for a few years. Recently I moved and renewed my warranty and it’s only gotten better! They cover more than before, and offer a better valued of service! If you pay more in a annual advance, they can off you a higher discount as well!

Regretting that I switched to Select Home Warranty, their service is horrible. I don't know why the reviews are great for them but most of I know that has Select Warranty are complaining. My house plumbing issue has not been resolved almost 4 days and still in review. I can't believe it. I'm gonna cancel right away.

I have the VIP Package and my AC gave out in the middle of the summer which after paying $75 for tech to come out and recommended to replace my A/C. Select Warranty only is fixing a part even with a other things are wrong. Per the tech which said it is better to replace because at that point it’s cheaper compared to cost to add Freon and replace the part with labor and all else that is included. Terrible customer service and ethical practices.

I bought warranty services. My outdoor unit, the condenser broke, the technician came 7 days ago, the house is 89 degrees inside. The company still have not approved my claim, every time I call, they give me an excuse, one day they say it's approved and technician will call me to schedule, I wait, then I call both of them and say it's not approved yet. People answering the phone (John, Flo, and many others) they don't care about you. DO NOT BUY SERVICE FROM THIS COMPANY, NOT WORTH IT!

Scam. Liar. Didn't match the describe before I bought. I want to share I very terrible expense. Two months ago one of my friends recommends I should my home warranty. I went to Google search, found this company has very good feedback. I called the company. Would like to buy a home warry for my house appliance. I talked to some agents. They said I only pay for the first visit of a $60 deductible. The rest of the company will take care. "If the appliance is broken, we will take care of it and replacement to a new one or fix it. You don't need to pay any penny out of the pocket." After I talked to the agent, I decided to buy it.

I came home to find out by my neighbor that we had a major power surge in the community. It blew my AC and refrigerator so I was stuck with a hot house and my food was going to spoil. I called the 800# in panic mode not knowing what to do. The dispatcher said no worries and took down all of my information. Within 8 minutes after the call I had a confirmation of who was coming to fix it and when. The best customer service ever.

It was a good call. The sales rep Jamie ** did a great job to help me purchase the best Select Home Warranty plan for me. I was able to get a good deal on the home warranty. Hopefully the service will be as good as this when I need to fix something in my house.

The agent guided me through the process of transferring my coverage to a new residence, effective the day of closing on the new home. He was very helpful and responded well to all of my questions and concerns. My long term warranty coverage was transferred with no additional charges. I am very satisfied with my experience with Select Home Warranty.

Select has best deals on home warranty and very friendly and honest customer service which is difficult to find in this industry. I was helped by Steven ** and he was very helpful and guided me with all the available plans and what best fits my requirements. I am looking forward to use the home warranty and see how they take care of the services.

Thank you for your assistance in providing us with a home warranty. A home warranty is important to have in these times of economical financial stability. The coverages available are what we are looking for. The 24-7 availability is a great plus. We are hoping repairs are done in a timely manner.

Barry called me after my inquiry for a quote for a home warranty. He was able to present a quote that was affordable and way less than my previous home warranty. Coverage with Select Home Warranty is comparable or better than the competition. I highly recommend this company and, of course, Barry.

I have been leery of using home warranty companies based on my experience with American Home Shield. I felt my salesperson was knowledgeable and willing to answer all of my questions in a professional way. I look forward to working with this company in the future. Thank you for sending the terms of service.

I just signed up today for a new contract with Select Home Warranty and Greg ** was very informative and carefully explained all the options and he sent me the contract by email in no time. So far so good. I hope I will the same positive experience when asking for service. Thank you Greg!

The service rep was polite and very helpful and put the request as urgent. I was very pleased with my experience and the way it was handled. It is a relief to know that they are so responsive and concerned. As a single woman it is important to have a good and reliable company.

Very helpful and got me what I needed for my new home. Definitely recommend to my family and friends. Very polite and gave me a lot of discounts. Went over my policy with me in every detail possible. I will continue my warranty for my home with them. Gave me 6 months free.

Eric did a excellent job! He explained and answered my questions. I'm very pleased with his assistance on selecting a warranty to cover my home. He also provided alternatives on other policies and cost for short and long terms. He was very professional and offered further assistance if needed. Thank you.

Very proactive and patient representative. I look forward to feeling secure with my 3 year commitment. I have yet to use the service thus can not account for its value and follow through. My family looks forward to working together with Select. Good luck to all as you enjoy your well maintained home.

I was very pleased with Steven, the sales rep I dealt with over the phone. I 1st Googled home warranty programs & was intrigued by the high rating of this company. Steven answered all of my questions & concerns in a confident knowledgeable manner. He offered different plans & discounts available. Would definitely recommend. I was also impressed with the numerous areas of coverage available. Would definitely recommend.

My air conditioner isn’t working. Talk to a representative to see what could be done. She told me that I needed to write a I’ll put in an order to get it checked out and so I’m waiting to get information about who I’m gonna go through to come check on the air conditioner.

The customer service representative was very helpful, knowledgeable and helped us with the best available pricing that would take care of our needs. I recommend Select Home Warranty if you're looking for a company that will take care of your appliances when they need service. We will have all of our appliances covered and with a little extra cost we added a 2nd refrigerator. This will also cover our heater and air-conditioning unit.

I would recommend this warranty service, it was a breeze! As a realtor I always recommend a home warranty to all my clients. I purchased a home warranty for my home and one for my client’s home. Great coverage, quick and easy! I plan to use again for my clients in the future.

Talked to Barry yesterday and he helped me get a great discounted price for the best home warranty company 3 years running! We are looking forward to having you guys as our home warranty company! Heard nothing but great things about Select Home Warranty. We are gonna have some peace of mind knowing we are covered by a great company! Thanks again for everything!

Select Home Warranty contacted me as our current service contract was to expire in 30 days. To renew my contract, the agent presented me with several options to make my next contract cover all my needs and at a very good price. One option was to use my own service tech if I desired and they would cover, which is one option not offered by another warranty company I was talking with. I have been pleased with my SHW in the past and hope to continue the satisfaction in the future.

Purchasing home warranty through SELECT HOME WARRANTY was an easy experience, Sales representative was not pushy at all rather explained all the coverages, contract terms and available opportunities for discounts. I contracted for 6 years at an awesome price of 5 years and my monthly fee is half compared to what I pay to other home warranty vendor. My service fee is also reduced by 50% at $60 per service call which is great. Overall I am happy with their sales process.

I have had another home warranty home which turned out to be less than promised. I have been reviewing all home service companies and their contracts. I decided on Select Home as their policies were priced fairly, their contract was easy to understand and the deductible was reasonable. This is our second home with a Select service contract. We had occasion to use the service on another home and they were there the next day, went and got the needed parts and came back the same day and repaired the garage door unit perfectly.

He was polite and patient. He was clear, friendly and concise. And, he listened. And he gently led me to the best possible product for me and within a budget that worked. He is a terrific representative and sales person and service oriented man. What really peaked my interested among the long list of reasons to sign up, was your ‘free roof leak’ coverage, your $60/service fee, the fact that I could recommend a service person if they were licensed & bonded… and your ‘like for like’ replacement coverage if repairs were not do-able.

I requested an online home warranty comparison and Select came up with lowest cost with the most coverage. Immediately I received a follow up call, paid over the phone and was done in 5 mins. They also offered me a multi year plan with an additional discount plus reduction in service call fee..

Moe explained all the details and was very helpful when I had concerns and questions he was quick to respond. After shopping around I found that Select was the best option for me when buying my new home. I have not used the service yet but hopefully if I ever have any problems they will be quickly resolved. Thank you.

Just finished setting up my contract with George. He was very professional and helpful. I am buying a home and Select has everything I was looking for in a warranty at a great price. The $150 discount, free roof leak coverage and 2 additional months of coverage are great. Thank you Select Home Warranty!

I was looking for an affordable, good coverage plan that would fit all of my appliance needs and this was perfect! I was able to take advantage of some of the awesome deals they are selflessly giving currently too! Barry was very helpful! Thanks Barry!! I would recommend this company for anyone seeking a new Home Warranty and ask for Barry! Or you can simply apply online and someone will immediately reach out to help and be sure to take advantage of the annual deals they have right now!

Once I sent my online inquiry, I received fast friendly service. Was able to sign up within 15 mins. Got just what I was looking for. The customer service representative explained the coverage and helped me get the best coverage for my home.. I am looking forward to using the service. I have need this for a long time.

The agent was kind, knowledgeable, thorough and extremely patient. It was a great experience and agent was very informative. All my questions were answered and agent did his best to give me the best pricing and plan that best suited my needs as a new homeowner. I highly recommend Select Home Warranty.

I was misled by Select... very bluntly. On June 30, 2021 I purchased a home warranty policy from Select Home Warranty, through a sales representative (known as Greg). When presenting the policy, Greg included Executive VIP membership for free (including certain additional coverage as well as same-day service). Since I have Freon AC, I asked him specifically about this coverage. Greg mentioned that "I'm in good hands because Freon will be covered as well". I made the purchase. When I received the policy, I noticed that the contract explicitly states that Freon is NOT covered. I emailed Greg but didn't receive any response.

The quote was better than other companies and sales rep Bryan was pleasant to talk to. We have not used any of their services yet. Hopefully when the services are needed the experience is just as good and they deliver on the promises made at the time of selling the home warranty.

It was easy to talk with the team to understand the coverage and get signed up. I was emailed the basic coverage which compared to my old plan with a different company that I was not so thrilled with. As a brand new customer at Select Home Warranty through the sign up phase, so far so good!

The salesperson Mike helped me in choice of the best program to fit my needs and provided options to get discount of costs. I believe the price of the Select Home Warranty is very competitive and reasonable. I look forward to the service provided by the Select in case I will need it.

Zachary offered the best promotion and was thorough in explaining the benefits to me. I saved an extra $100 dollars and just left American Home Shield. So far very satisfied. The call was brief but very easy to follow along. Select Home makes it easy to decide on how to protect your home and assets. I am excited to be a part of this group. Looking forward to a lasting partnership on all of my home improvements or repairs.

They offered the best price and the service was amazing, I compared it with other companies, and this was the best option, plus they give you 2 months for free, the representative Alan was sure to get back to me very fast, every time I had a doubt he answered, he gave me all the information I needed based on the policy I was looking for, again the service was awesome.

My agent Bruce got me the best deal. He was thorough and answered all my many questions. I’m glad I didn’t just take the first policy I came across. Having a co that has a lasting reputation means a lot! In these uncertain times no one wants an unexpected expense.

I had a very pleasant conversation with Jonathan. He was very well spoken. I understood each plan as he explained all the different choices to me in order to choose the right one for me. I was excited to hear from from someone so quickly. I received something in the mail so I called that number, left a message and got messages from many of the people from Select Home warranty that had left me messages trying to reach me all at once so The last message was from Jonathan and I am excited to be a part of the Select Home warranty Family. I look forward to use the services provided by Select Home Warranty. Thanks so much.

I have been on the plan for more than 30 day. Select Home Warranty is putting less than 30 days in the way of doing what we customers are paying for. Are they for real or is the company a scam. Waiting for my replacement of my A/C, the technician said the unit is to old get replacement parts for that it had to get replaced.

I placed a request for a plumber through my insurance policy. They immediately sent out a technician who said I needed my toilet rebuilt, but that the work order had to be approved first. The request was immediately approved and an incredible technician responded and did the work. I couldn’t have been happier. The repairman showed me the parts he replaced and explained why I need everything replaced. He left the working area cleaner than he found it.

Just signed with Select today. After two years of horrible experiences with another warranty service, our property manager said enough was enough. She's been waiting almost two months for them to install a garbage disposal at our rental property. Today a new vendor was assigned, now the process has to start all over again. That's just crazy. The associate that help complete my purchase today was extremely helpful. She answered all questions to my satisfaction.

Very helpful customer service that explain all different in plans. Answer most of the queries I had. The plans is cheaper than other provider with additional discount in price, longer service year. 5 yrs subscription has further discount with more months covered. Overall I am happy. Would definitely recommend Select Home Warranty.

I spoke with David who explained about the differences in pricing between monthly payments compared to paying full yearly amount. I do not yet know how the service is considering that I just signed up for the services. I am looking forward to finding out if customer service is timely and efficient.

I had been looking at Select Home Warranty online, and found I liked the offers and coverages; all at lower prices than other companies for home warranties I had been researching. On a budget due to only income is Social Security, it gives me peace of mind to know I can get help to repair or replace something in the coverage with no problems. I even got roof repair leaks for free! They gave a generous discount for paying annually; another discount for being a Senior Citizen; and if it had been applicable; also offered discounts for Veterans and Military that are currently serving.

Experience with rep. was 100% positive. She was polite and helpful. HOWEVER, it is now the end of the day and I called at 8:30 am. I got an email stating that someone would get back to me within 48 hours! So I am sitting with a leaking toilet until they “find” someone. Then. It will take a couple of more days until that person can come. So it could be 4-6 days before my toilet is fixed. Disgraceful. Never would have signed up if I had known this before.

I recently signed up for Select and the process was very easy and straight forward. I am looking forward to seeing what the service will bring. Select was recommended by a friend and when I called, the service representative Bruce was very helpful and provided answers to the questions I had.

Barry spoke very clearly and was knowledgeable on the subject matter. He explained the plan I picked, in detail, and answered all my questions thoroughly. I believe I will be very happy with this company, since they have been in business a while and have many happy customers. Thank you Barry for the stress free phone call and the sale of a new home warranty plan, which I needed for my new home.

In these extra-trying times, it was a surprise and a pleasure to have a customer service agent IMMEDIATELY answer the phone call I made. He resolved the issue very quickly. We are new customers, so we haven't needed to place a service request yet. So far, I am a happy customer!

I had National Fidelity Home Warranty for a couple of years and the experience wasn't bad, I just thought it wouldn't hurt to look around since my contract was going to expire in a month. I found Select and it was rated highly with more coverage, a cheaper annual rate and cheaper service calls, so I figured what the hell, why not. Ended up being almost half the annual fee as NFHW. So far I am happy but I guess time will tell. They do offer an anytime cancellation options which makes me feel better.

Very helpful responses to our questions about our new home warranty policy. I hope we don’t need to use it, but if something breaks it feels like we are in good hands! The price for the coverage seems reasonable compared to other companies as well. It was also very easy to sign up for the coverage.

This call went well! The gentlemen was very professional in explaining the various types of services and terms that could be added on to the basic contract. Although I don't appreciate "hard sells" he did a good job of explaining the details. I would recommend this services to a friend.

This seems like a great service and something you should be able to pay for and have peace of mind that they'll do what your policy states they'll do. Unfortunately that's not the case. I've been dealing with getting a claim approved and a technician out to fix our heater (which is covered in our platinum package). It is a boiler unit and I've given select the model number now over a half dozen times. They've rejected my claim claiming this an HVAC unit and quoting a part of the pick that has nothing to do with this type of heater. This is either gross incompetence or corruption from a typical low life company who has no problem taking your money, but not staying true on their end. From what I've seen stay clear and save your money! I'll be letting the multiple family members and friends I've suggested this company to when I signed up that their service is bogus and to cancel ASAP!

The person I spoke to was very knowledgeable about their product. I have had home warranty policies in the past and the one I chose with Select has been the best value I've seen. With multiple year options and locked in prices in future years they seem to provide a very good product.

I did a lot of comparative shopping and Select offers great coverage at a great price. The multi-year options are great and offer a lot of flexibility, the service is one of the lowest I found. The customer representative I spoke to was very helpful and knowledgeable. I am very pleased with my purchase and would recommend to everyone to check them out.

We are very excited about having coverage from Select Home Warranty. They had the best deal for the best price. Customer service was great when they called to confirm all of the information. They were so good that they even convinced us to pay for the year in full versus monthly because we would save so much more!

Never use this company. They will do anything not to honor a claim. We had a blower motor go out on our main AC unit for which we filed a claim. On our secondary AC unit there was a condensation leak for which we never filed a claim, but because the technician wrote down both problems on the same invoice Select would not honor the blown blower motor on the main unit. Plus, the technician they sent (who was a week late) never filed a diagnosis with Select. I paid $45 for nothing. Select wouldn't even reimburse me for their failure. Please don't use their services; you'll be taken to the cleaners!

Select Home Warranty is a scam. I purchased a 5 year plan for over $1700. I was told it was VIP coverage. When my $3600 refrigerator broke beyond repair, they wanted to give me $350! But only after sending them a receipt and a completed form. DO NOT PURCHASE ANYTHING FROM THEM!!!

I was lied to by them. They told me on the phone that both of my air conditioners was covered with my policy and now they told me only one is which would be the main floor. I was also told that have plenty of contractors in my area and when I put in a claim they said they don't have anyone in my area to service me that I would have to find someone on my own. I put in a claim and they denied it. I asked for a full refund and they said there is a cancel fee.

I raised a claim regarding my AC. No response even after 3 weeks. Texas summer without AC. Every time I tried to call the customer care they say you would get a response with 1-2 business days. Please don't waste your money with Select Home Warranty.

Sold my condo and had paid Select Home Warranty in full for one year. Called to request a refund check for the remaining 7 months, and went directly to voicemail. After two weeks, and many voicemails that I left, I finally got an e-mail from a man by the name of James ** who said he would be glad to help me. A few days later he told me he had handled the matter and I should be receiving the refund check soon. I did receive a check in the amount of $218.35 (they charge $75 just to cancel).

When I called for a quote ZACH made me feel I was getting a good deal. He gave me a quote. Told me to shop the others. Wasn't pushy at all which sold me. I had already called around. Then when I was signing up...he gave me an even better deal by paying in advance. Though I haven't used the warranty service yet... I feel I bought with confidence.

Allan ** was great to work with. He represents your company professionally and personally. No pressure when he presented additional policy options and terms. He was clear in providing policy information and clear on pricing and coverage. I talked to other companies. Select Home Warranty had the best offerings in coverage and price and Allan made it an easy decision.

I called to get my contract, since my Realtor bought the policy for my new home and they didn't have my email address. I was surprised my call was answered within minutes. The rep explained that Select does business via their website or over the phone. I was emailed my contract within an hour or so. I found it easy to read and understand. This is a great way to control unexpected expenses, especially when you've just purchased a home and you can't afford costly surprises. I am grateful to my Realtor for providing this, because I didn't know anything about home warranties. I plan on renewing when my contract is up. The peace of mind is worth it!!

Sean was great help today. He fully explained the product to me and how it works. He offered me the best deal possible and gave me confidence in his excellent customer service! Glad that I chose Select Home Warranty to cover my very first home! Thank you for you help Sean

My AC condenser is deteriorating to the point of leaking coolant is leaking. Having initially ruled on the coolant leak they are now reconsidering the real problem, deterioration. The staff I spoke with for the reconsideration was 100% professional and concentrated on customer service. I would recommend this company and the available services and policies to all.

Today was made to turn out better with this phone call. I was very discouraged today after calling my previous home warranty company about my contract renewal. After speaking with Mark at new contract customer service, he set my mind at ease I was doing the right thing! Thanks for concentrating on great customer interaction.

Your rep "Bruce" was very helpful in setting up my new coverage. He offered suggestions on how to improve on the basic policy and made the experience pleasant. He was patient with my repeated questions and answered them fully. It was a pleasure working with him. I had also recommended him to my sister in law.

Each representative has always been efficient and courteous. I haven’t made many claims but I do get an instant response to my inquiries. I don’t have to be put on a long hold each time in which I appreciate. My time is valuable and I feel this company value that.

I put in the Contract number for the Order number. Noah was very helpful as I asked questions about the Select Home Warranty Plan. He offered more than I asked for - adapting our plan for seniors and a veteran. I am very happy with his customer service and this plan, as I understand it, for our home needs in the future.

Very good customer service. They made sure to contact me before my home warranty service contract was set to expire. Gave me the same coverage that I had before for the same price that I had paid before. I will refer them to everyone I know that is looking for a home warranty service plan. Thank you so very much.

Steven was extremely helpful in setting up my home warranty with Select Home Warranty. He answered all of my questions and got the best price available. I really appreciated his helpful attitude in making me feel that I had made a good decision in purchasing this home warranty. He assured me that if I had any questions or concerns that I could call him and ask for his assistance.

Filed a claim with Select Home Warranty for a repair of our well pump. The process was fairly smooth. We sort of went around the usual process since we had called a tech out prior to getting a claim submitted but SHW worked with us and we were able to get a claim number and repair was done while our tech was there. Couple of things to be aware of. If you use your own repair person you will have to pay upfront and wait to be reimbursed which could take about 30 days. Also, sometimes the wait times can be long to update claims and there is no automated call back process. They really should look into implementing this.

I have always had the very best experience when dealing with SHW customer service. They are helpful and reassuring my problems will get handled quickly and efficiently. Although I did not have all the information regarding model number and serial number, I was able to place my claim. Thank you

Customer rep was very courteous and asked if I was a senior citizen which allowed me to save money by getting a policy that covered 6 years. He informed that the policy I was buying was transferable if I were to sell the house and that the deductible on the policy would not increase. Lastly, that if I was no longer around she would not have to worry about appliance repairs or other problems that are covered under this policy.

This company had amazing reviews. Thats' why I went with them. The agent was so nice and friendly, spoke English always a bonus! From start to finish setting up a new contract took less than 10mins. They didn't try to pressure me in the extra savings. Although I did appreciate the offer. Stop shopping and just sign up now!

I was very impressed with Bryan's knowledge and explanations of Select Home Warranty's different plans and programs. I signed up for the service and hopefully I will never have to use it but if I do I am confident Bryan and Select will provide the service needed. I have had home warranties before and have not had very good experience with them. I was assured by Bryan that if I am not satisfied with their service I can cancel at any time without paying any money, only for the months the plan was in effect.

Thus far I feel very confident about the decision I have made to move forward in purchasing a home warranty. I will hope that in the event I am in need of any services that the company is proactive as they are when demanding their payment. I have utilized other companies before and found that I had to basically be demanding in order to have my issues taken care of.

It was great talking to George who guided me about the plan and suggested some good option for long term also. I would recommend to my friends. Customer service was very informative and helpful to share me with all the queries. The person we speak will guide and suggest the good plan for us.

After talking with the representative and then being emailed, as she promised the very next day, I was shown exactly what was covered. Even though our issue was not covered under this warranty, we were given detailed information that will help us make the necessary decision we need to have this issue resolved.

Agent called me was clear communication and explained what I asked him. He told me that he is charging $425 for 14 month for platinum coverage. He also promised that my credit card charge is one time only and will not save my credit card on file anywhere. Also my renter can call and get service.

I was calling to get a quote but the representative, Sol, who helped me was very knowledgeable and he helped me understand the offers. Based on his advice, I was able to find and choose the offer that fits best for my home. Great customer service and I would recommend to my friends and Family.

The process was painless, which is extremely important when you have a lot of other things to take care of at the same time. My agent was prompt to answer and if there was something I was not clear on, the explanation was thorough. I do wish that the coverage options were a little more expansive or ala carte.

The warranty agent was very helpful and knowledgeable. I was able to ask questions and get answers that helped me confident that this home warranty was a good choice for us. The price was great and they gave us a few extra months too. I got the platinum warranty because I wanted to know that as much as possible would be covered.

Select Home Warranty was the best financial option for my single family home needs. I reviewed the 5 top warranty companies in advance. I have several items that I also needed to add on. The sales rep was professional and courteous, giving me plenty of time to go over all of my questions and concerns.

Chase ** was a great help. He contacted me immediately regarding my inquiry. He was knowledgeable about the plans and even offered a great rate! He gave me a lot of information to save money in future years to come. He wasn’t pushy but wanted to make sure I knew my options. Thank you!

The representative I spoke with called me immediately when I expressed an interest on-line. He was knowledgeable and asked many questions to provide the best warranty product. I was incented to sign up for a multi-year agreement with terms that were too good to refuse. Select Home Warranty came highly recommended and I am confident they are a good company to deal with.

I researched Home Warranty companies online and found that Select had high ratings for service fees, reliability and rates. I then filled out a form on the Select website and a representative called me back within minutes. He explained explained everything regarding coverage, rates, options, and applicable discounts, and found me the best possible price for our needs. The sign-up process was easy, the paperwork arrived by email, and the website seems clear and user-friendly. We'll see what happens if/when I need to make a claim.

I was very satisfied with Moe **'s explanation of the various programs. He acted in a very professional manner. I would give him a rating of an excellent rating for his knowledge and understanding of the product. I look forward to doing business with your company as the need arises. Hopefully, that won't happen. You will have my money and I will have peace of mind.

Maddie ** was very knowledgeable and efficient. Answered all questions and explained the process completely. She helped me with my warranty contract and also with my daughter's additional contract. I had to call her again when I received my credit card bill with some questions and she was very attentive to my questions.

Representative was very informative, accommodating, flexible, and professional. All that was discussed and agreed upon was placed in the final coverage details. When asked for discounts that would apply he was very quick to respond to all of my questions and concerns. Communication was done via email due to my work schedule. Very satisfied.

After years of doing without a home warranty policy because of a very bad experience with one company, I decided it was in my best interests to look into trying it again. I was very pleased with Bruce **! He is professional, courteous and extremely knowledgeable about his company and its services. He worked hard to get me a plan that would suit me best as well as discounts for my age and situation. I appreciate his time and efforts.

Initial conversation with the representative was positive. Select Home Warranty called me back immediately after placing the order online to confirm. They are willing to work with payment terms and I am just get started with my coverage. I was happy to see that some of their coverage was better than other products in terms of limits.

I have an electrical outlet that is not working (no power to either plug/receptacle). I called SHW and got an immediate response. When I explained that I don't look at my email all the time, the Select Associate made sure that the contractor would text me. The time slot provided by the contractor was available and reasonable.

They set me up with the platinum plan and gave me an amazing discount for my military service. I would recommend the service to anyone. Hopefully I won’t have an issue that requires a call out but if I do, I feel confident I will be supported.

I was comparing Home Warranties, Henry ** called me back immediately and he was very helpful. I purchased a policy from him. And canceled my present policy with First American Home Warranty. Select Home Warranty is a much better deal. Henry was very knowledgeful and helpful. I do Recommend First American Home Warranty.

The representative was very helpful. We think we understand the terms of the contract. We will know more if we have the occasion to use the service. We presently have a HVAC warranty with our gas provider and am not satisfied with their service. We are voiding our contract with them. Hopefully we will have a better experience with Select Home Warranty.

Select Home Warranty is a great company. I asked for a quote online and a representative call me back in minutes. Select has an outstanding customer service. The rep answered all my questions and it was very easy to sign up, it took only a few minutes. Thank you Select.

The whole process as a whole was great, I was able to contact and obtain information about the company and services being sold and the best part is after I was given the information requested I was not hassled to sign up right away. I was given room to breathe and perform comparisons with other vendors before purchasing. Overall the purchasing process was fantastic and best consumer experience that I have ever been through.

I spoke with Ed today and he laid out a very good plan that will give me a significant savings over the First American Home Warranty I have now. I was very satisfied with my transaction. The coverage they offer is exceptional and the price was also exceptional. They were easy to deal with and a feel confident in the coverage I purchased.

I found the sign up to be both informative and well explained by my contact. Options and price were very good and more than competitive. I would recommend anyone looking for a home warranty to strongly consider and compare. I was surprised with the coverage and the annual cost of multi year coverage. Thanks.

The information related to me by the Select Home Warranty representative gave me the confidence I needed to make an informed decision and choose them. I was already looking at a couple different companies when all of a sudden I was speaking with a person and able to ask the many questions I had.

Excellent customer care and coverage. Customer care team was responsive and happy to help. I am looking forward to being covered by Select Home Warranty in the years to come. I will be recommending them going forward. Always nice to speak to a real person with a short wait time.

I emailed they called and I bought...I did my research and got several estimates and made a decision when the salesman gave me his final pitch for my business. I didn’t want to make payments monthly so he gave a extra deal just for paying upfront. I also read comments of satisfied customers and it was the final decision maker.

Jonathon was very helpful and explained this policy very well. He gave details and answered many questions for me. He offered me a discount that was originally offered to me. I hope I never have to use this policy, but if I do, I am trusting the company. This service gives a new home owner additional peace of mind on an older home.

The rep was very knowledgeable and very professional. The claim was handled efficiently. Now I am waiting for an email from a contractor to set up a time to set up a time to come over to see what is wrong with my water heater. A new one will be put in if it is needed.

The gentleman named Tom ** was very informative about the warranty service. Answered all my questions to my satisfaction and his service went above and beyond. Very nice to have a company representative do everything he can to help the consumer for a change. Very trustworthy which is rare during during times. Great job by Tom.

How I feel about my order with Select Home Warranty. 1st of all... Thank You Jake **. If you're not a pro, you act like one. It's not just the money. I think he knows...some is better than none. From the 1st to the last call Jake was never pushy. I had room to breathe & look and talk to other home warranty companies. He always gave me ideas as to look and ask different questions as to my needs. Even some comparable warranty companies without running them down. The one thing I didn’t do as a senior, was take the extra years at a much reduced price. I’ll probably be sorry for not taking it later. Thank you Jake for all your help. And yes, I will pass your name around.

The gentleman was so kind and quickly started a claim for us. Our garage door keeps opening when we are away from home which is frightening because our garage is attached to our home. We have an alarm system for our home and since it was activated I knew I was safe to enter.

This malfunction was serious as I am a disabled veteran and was unable to move my van from the garage. We placed the claim on Monday and a technician was out and resolved the problem before Tuesday evening. Everyone connected with this claim was pleasant and professional. The service was prompt and affordable. The entire process was very efficient.

The sales Agent was really helpful and answered all questions to setup the coverage plan. The Coverage package is similar to the competition at a much cheaper rate. Signup process was easy and straight forward. Best part is you are not tied up to a contract and if needed policy can be cancelled anytime.

I had a very quick and easy experience while obtaining two new home warranties with Select Home Warranty. After putting in my information and payment, I called the company and was assisted by Mark **, who explained my policies and was able to offer me a significant discount. When I ended the call, I had no further questions, and was left feeling secure that I chose the right company to cover my Home Warranty needs. Thank you, Select Home Warranty & Team!

I did some research over this company. They are in the top one per cent among all the home warranty companies. The sales rep was very nice over the phone to guild me thru the whole process. I am happy of what I got. I am hoping the contractors that I am going to hire in the future are as good as the company claims. Thank you.

Customer service rep. was very helpful and set up a service for a leaking hot water heater. I believe her name was Charlie and she repeated everything back to me and was very pleasant to deal with. Hopefully the rest of the procedure will be the same. If all goes well I will definitely recommend this company.

The Representative was helpful and pleasant. Did not feel pressured to purchase more than I was wanting to. Would recommend to friends and family especially once I need to make a home claim and see what kind of job they do. Being a new customer quality of service is what will keep me as a loyal and happy customer.

Richard ** is helpful, knowledgeful, very patience. By him, I choices Select, and I will stay there. I hope all of your guy will as him, and the following services of our house by this warranty will bring me the good experiences. And I hope your company will be better, and more people choice your service.

Great Transaction. Select home warranty seemed to have the best value for the services covered. I checked google and looked at the top 10 home warranty companies and Select was the top of the list. I have another company for my existing home that I haven't been satisfied with. I purchased the five year plan which seemed to be the best value.

Barry has been an excellent salesman, and the price for what I'm getting is amazing. They are honest, truthful and transparent giving you not only email but direct line phone numbers to your rep. Good experience.

Purchased 10 year plan, happy with the extra discounts, especially knowing we can cancel at any time for the prorated refund. Greg was very pleasant to deal with on the phone. The coverages and service charges were very reasonable. We plan to use the service for a year and then evaluate it after that to decide if we will continue.

I was pleasantly surprised by the efficiency of Noah. He provided the best pricing and coverage without a long, drawn-out speech, it was most refreshing. I would hire this guy myself. Thank you, DeWayne

I filled out a request online and very promptly Received a call from Bruce. He was very helpful in answering all my questions and walking me thru the sign up process. I felt like the pricing and coverage were fair. Hope I still feel the same IF I ever have to use the coverage.

Great customer service! Mr Elliott ** was tremendous with explaining about Select Home Warranty protecting our home with needed services to give us peace of mind. We are so impressed that we purchased the 3-year plan that came with a discount that we appreciated and definitely needed. Outstanding work Mr. **. We will keep in touch!

The sign up for this service was easy. I had a very difficult time in receiving the actual copy of the policy and had to call your customer service number three times until I finally got the copy of the policy. Overall I hope this policy gives my husband and I the coverage we need. The proof of the pudding will be if it becomes necessary to file a claim with your company.

Great customer service and pricing for Home Warranty. I reviewed several other companies and Select Home Warranty's price, service fee, and coverage were superior to others. They also had discount rates if paid upfront for 1, 3, and 5 years with no commitment. Cancel at any time with a pro-rated refund.

Just bought policy. Have not had any service issues but received good customer service from representative. Very helpful in getting the correct policy for my home and my budget. Gave me many options for purchasing the correct policy for me. Would recommend to my friends that this a good company. That they are fair and helpful.

Jake was awesome and very helpful. Price I was given is great. Explained everything in very good detail and how everything should work. Setting up the account was very fast and easy. I recommend Jake to assist anyone in need. I hope their service is as good and as easy as it was to set the account up and then just not trying to get money from me.

Seems to be bad grounding from the dryer to wall. Wife got shocked when transferring clothes from washer to dryer. Damp clothing were leaning across water and dryer. The wall socket is as old as the house. Built in 1963. I am no electrician and Select home warranty has hooked me up with a local electrician. They did this in less than 24 hours.

The customer service representative was very knowledgeable and professional. He explained everything very thoroughly. He also explained that I could save money if I purchased a plan per year rather than a monthly draft. The cost seems to be very glad compared to what all is offered in the platinum plan. The customer service rep seem to highly intelligent and very confident in selling the products.

The representative who contacted me was friendly, professional and offered great solutions and programs to meet my needs. This program seems to be a much better value than my previous home warranty company. As an honored citizen I appreciate the value and plan on recommending to my friends.

If you want to have the worst company on the planet as a home warranty company then you should choose this company. They don’t call you back and they try to NOT pay for anything! I have had many different home warranty companies and this one is the worst by a long shot. Be warned.

Based on online reviews and offering on annual Home Warranty quote I opted to go with Select Home Warranty in December 2020 stopping my relationship with HSA. It was the biggest mistake I did and lucky for 6 months I didn't had any issues with my appliances. Recently there is water leak in my master bedroom which is pouring down to my main kitchen dinning area so called Select Home Warranty to submit the claim. I mentioned about Water Leak from my master bedroom and requested for plumbing services. There was no response for 3 days and I got the below email without any inspection done at my home.

We bought a 5 year contract from this warranty company. Every time we tried to have them address an issue in our home, they delayed, denied or never returned our call. The final straw was with our refrigerator, it had a power surge due to an electrical company fixing a transformer and blew the fridge's invertor control unit. We called this terrible home warranty and they said they could not get anyone there until 4 weeks!!! We called back 6 times and was finally assigned another repair company that told us it would be 3 weeks! We said no, and called back Select home warranty and explained the issue. They told us we could look on our own but get approval before any work is completed.

SCAM. READ THE FINE PRINT. I had a horrible experience. I had a claim for an AC unit 3 and a half years old "mechanical failure" from normal wear and tear. That was the evaluation from the tech they sent. Before that, I had an issue with the thermostat; they sent a repair tech to who I had to do a maintenance check. And found that the AC unit needed no maintenance. So when they processed the new claim to get a new AC unit, it was only approved for $150 because no maintenance records were available. I told them there weren't any because it was a new home, and the last repair tech after evaluation said the AC unit needed no maintenance.

Contracted with Select June 21. First claim, July 23 AC not working well. Called Select. Two days later they emailed me advising they do not have a provider, call my own. Contractor comes out, says I need new capacitor, $281.00. Authorization dept says no, too much $$. Advises me they will order part and I can have company return to install. After much conversation Select tells me they do not pay for installation. It's in the exclusions. Sales did not mention this when they solicited their policy. So I pay $424.00 per year, plus $60.00 per contractor visit and for this Select pays only for the part and only the cheapest part they can find. What a rip off. Buyer Beware....

In January 2020, we purchased a new home. After numerous hours of internet research, I decided to contact Select Home Warranty (SHW). I had several questions regarding the policy that the SHW website did not cover. So, I contacted SHW by telephone. My concerns were regarding depreciation on items covered, i.e., washer, dryer, air conditioning unit, refrigerator, etc. My recollection of the phone conversation with the salesman was, “Don’t worry, SHW will pay to have your item fixed and running again.” Note, he didn’t say replace at cost equivalent to the broken item, just fixed so it would be 100% operable without issues. I was okay with that. I just wanted the item working again.

I purchased a home warranty from Select Home Warranty for 3 1/2 years. After 3-4 months my Heat pump went out. They sent out a company that not only misdiagnosed the issue but had no clue what they were looking at. They denied the claim stating it was a Freon leak that caused the issue. I disagreed with them and they said I could get my own technician out at my expense which I did. He confirmed the 1st company had no idea what they were doing and stated the motor had shorted out. He talked to the company. I followed up with them and they had no record of him calling. He called them again. I called back they did have record of him calling this time but called him again.

When I took out my contract I took the Platinum which was the best one. I started having trouble with my a/c coil being rusted bad and leaking Freon. I called them and sent pictures of my unit and they said, "Sorry it’s not covered," so I would definitely not recommend this company to anyone because I will have to get an attorney to get my money back and that’s sorry to scam people like that.

On July 3rd, I submitted a claim to Select Home Warranty for my kitchen garbage disposal, which stopped working. Prior to submitting the claim, I tried few troubleshooting tips through DIY videos and determined that the unit needs replacement and noted so in my claim. After no response came through for 3 days, I called SHW on July 7th for a status update and was told by one of the agents (name-princess) that the policy provides coverage for garbage disposal. However, the agent noted that they do not send a plumbing tech for such things, but instead, advised me to replace the unit myself and submit for reimbursement up to a maximum value of $75.

THEY GET ZERO STARS....This company should not be in business is the bottom line. They are simply LYING CROOKS! Stupid me buys a 3 year rate home warranty, it is not worth the paper they printed it on! They will not pay a covered claim...The term " run around" is an understatement! They are experts at this. Here is my experience with them: I have a 2 story house with central A/C on first floor, and a heat pump/ AC on second floor. Second floor AC stops working, so I have a great friend that owns a huge, expert, successful HVAC business and he comes over and looks at it for free as a favor to me so I know what's going on with it and he immediately sees that the compressor has locked up and seized on the second floor unit...just needs a new compressor, that's all...even offers to fix it for me for his cost, maybe 500.00, I tell him don't worry, that I have a home warranty that covers this, so we just have a cold beer and call it a day.

Select Home warranty is absolutely terrible! Make sure you have maintenance records for 3 years, or they only cover 150.00. We bought our house 2 years ago and most of our equipment is 20 years old and it was like pulling teeth when we put a claim in. The HVAC company was awful, never showed up when they was supposed to. Called to find out our options, it’s been 3 weeks and no A/C. The customer service is very hit or miss (when trying to cancel the guy was was rude, like you were bothering him), every time it was a different story on what was covered and not covered. There are a lot of hidden charges associated with this warranty company. Would not recommend! Should have stayed with our last company!