Select Home Warranty Reviews

We moved from American Homeshield for the specific reason of not being able to get our service as expected. Currently, we have two properties with Select Home Warranty in TX and so far we are happy. The copay is reasonable and they've always worked on the price with us for an annual contract. I want to thank them and hope they continue to monitor the quality of service at affordable rates.

I received a quote and decided to choose Select Home Warranty as my home warranty provider based on the customer service I received. The representative, George, I spoke to about my home warranty, found the right coverage and policy for me with a great discount on purchasing 3 years coverage with a bonus of 6 months free, plus roof leak protection.

I was able to speak with a representative and they sent over my account information right after we talked. They also were able to walk me through the contract pages and asked if I understood everything in the packet. The phone call was quick and effective and didn't have to wait on any hold or for a long period of time.

Just got off the phone with customer service. I am very impressed with how professionally I was treated. The rep. was very knowledgeable and offered add ons that I didn't think about. All my questions were answered. I received all information in a timely manner as promised. I look forward to not needing this service but enjoy the peace of mind knowing that it is there for us.

The service representative contacted us the very next morning to go over all the best options available to us that would fit our needs. He then went over all the different price options to find the best one to fit our needs. He was very corrigible and patient, I would recommend this to anyone wanting to cover their appliances.

Jake ** was great and I'm very satisfied with him. He was patient, very knowledgeable and explained the different options and values that were available. He is very much a great asset to your company. Thank you for having such a good employee on your staff. My son-in-law recommended your company to me and I have purchased two policies as a result.

Excellent service provided by Isaac. He was very responsive to all of our questions. He was extremely professional during our phone conversations. He was prompt on returning calls and we would recommend him and Select Home Warranty to others looking for home warranty coverage. Thank you. Jeff & Sue

I called and was greeted with a pleasant person (Jake) who was very patient and explained everything in great detail. I did not feel pressured to enroll into the membership. I was also given an additional military discount; which is refreshing to see a business respect our veterans. I am very pleased with the service so far.

Just signed up this morning and had some questions. Called Customer Service and was quickly connected. The representative was thorough, welcoming, answered all my questions and made me feel like I made the right decision! I look forward to having Select Home Warranty as my safety net for all my household fixes.

No hot water pours inside the clothes washer when washing starts and continues even if the both valves of hot/cold water are opened. It is a long time for me and tenant to wait for 24-48 hours. I hope we can get a resolution within 24 hours. I expect to receive an email reply within 5 hours. I called your customer service representative, as you returned an email reply after I waited for it more than 5 hours.

Bruce was great! He explained everything that I needed to know. Your plan is terrific. Bruce should get a raise. I feel safe in my new home with the coverage that I just purchased. All my appliances are in good condition but it is a good feeling to know that if anything happens, I am covered. I have compared Select Home Warranty and Select has the best reviews. Thank you.

The representative explained the coverage for each plan in details and also provided payment flexibility. He was very professional and answered all my questions with regards to plan and services offered. The only area I would recommend improvement is to give time for customers to get back rather than creating a situation where customer need to make a decision right away otherwise one would lose the deal. Other than everything was excellent. Highly recommended from customer service, offer and flexibility perspective

After shopping around and being a bit hounded by telemarketers Select Home Warranty came up with a 5-6 year plan that was too good to pass up. Ask them about multi-year plans. You will not be disappointed by the rate, the coverage, and the service charge. If their customer service is as good as it was on the sales call I will be a happy customer well beyond five years.

If you like fighting hours over the phone for every claim you file, and getting denied before the details are even provided, choose Select Home Warranty. This program was purchased by my mil for her home in August. Before she bought 3 years of service, she asked the salesman if boilers were covered. He assured her they were. That is the only heating system in the house. Three months into the program, one of the valves in the boiler wouldn't turn on. She called Select Home Warranty to see if there was a protocol for repairs since she had not received the promised policy handbook after asking for it 5 times over the past 3 months. They opened up a claim at that time.She was told she could use the company that had serviced it last. So she went forward with an appointment with them. They came, they ordered parts, and came back to repair.

It was extremely easy in speaking with Tom in regards to getting a new home warranty. He answered all my questions with ease. Got 14 months coverage for 12 month cost. I hope I never have to use this warranty, but as we know some items just fail after years of use.

Garage door needs to be replaced. It's. Old. And falling apart. I would much prefer to speak to someone in the United States. The gentleman in the Philippines kept saying “garage opener“. It's the DOOR that’s falling apart. The gentleman I talked to was nice but I’m not sure he understood. The door is old and falling apart.

Great customer service thus far. I spoke with few different companies and found that Select Warranty and the employee I spoke with is the most knowledgeable and patient out of them all! Very accommodating and answered all my questions and concerns. Needless to say I am going with this service and company.

I had speedy service from Select Home Warranty service, and excellent warranty work done! The technician arrived sooner than I anticipated and finish the job faster than I expected! The customer service was quick and I received plenty of notification about my upcoming service, which was very convenient. I will definitely continue using them again!

They were amazing with their description and contacted me regarding the home warranty process. When I called back they answered the phone right away and re-assisted me and was so kind and explaining everything. They gave a great rate for a three year plan which included an additional six months. I would highly recommend them to everyone. Their prices are extremely low and they also provide leak roof coverage.

We spent a lot time to search for a good home warranty, and finally I find this. The friendly and experience representative, and provided me with a great deal regarding home warranty. I am very happy about it and recommend Select Home Warranty company to all my friends and neighbors. Thanks.

Bruce was great to speak with. We purchased our Plan through him. I had received a Brochure in the mail and was more impressed with what the Plan had to offer. I actually referred my friend Diana ** and she purchased the 5 year Plan. We both came over from American Home Shield.

The staff goes above and beyond to deliver an impeccable customer experience from start to finish. I have been a customer since 2015, and consistently find Select Home Warranty to live up to their promises and customer expectations. Thank you for a great company to rely on and looking forward to many more years

Fast and polite customer service, took my information and got my claim set up in five minutes.. Excellent!!! I had three claims to process but that was no sweat for my representative. He was fast, professional and very polite. It could not have been better customer service.. Really Appreciate the care and quality of work.

Kevin did just assist me. He treated like I was a friend. After I purchased the unit he did just give me the number for future service. He also have me his direct extension where I can reach him for years to come! This is service! Kevin please continue to be an excellent service provider?

I reviewed several home warranty companies in my area and was going to go with another company but when I called Select, the customer service was great and the value for services provided was less than I expected to pay. The customer service representative did not do a hard sale which I appreciate and his method of sale was why I decided to go with Select. Also the ratings for this area are 4 star.

My experience with Select Home Warranty has been good for the past three years so I am happy to renew my coverage for another three years. I like the 24 hour, online access and the low service fee charge. The technicians come quickly to the house and are always knowledgeable and efficient. Filing a claim is easy.

Jake was professional, and empathetic to my needs regarding home warranty protection. His attention to detail in explaining the opportunities that our first responder and frontline status as well as being seniors gives us with Select Home Warranty was a great surprise which was bolstered by his resolve to get us the best coverage at the best price on a three year cost guarantee plan was just what the doctor ordered no pun intended...A great outcome thanks to Jake.

The customer Service representatives were very efficient and thorough to follow up with me both phone and via email and offered very competitive prices. I was very impressed with their thoroughness and pleasant manner in talking with him over the phone. They were able to offer me additional discount options to try and offer me additional savings which was very much appreciated.

They offered $95 on a $550 repair. I bought a 5-year plan for $2749. I asked for a refund and they charged me for a 1-year warranty $750 and charged for 3 services calls $705 while under warranty and $75 cancellation fee.

I have enrolled in a Home Warranty years ago and have now decided on Select Home Warranty for our new home. I found that the price quoted for the coverage to be very fair. The agent was thoughtful and offered good information for me to make my decision. All in all, I feel that this product is exactly what we are looking for at this time.

My Trane heater went out and we have only been in the house for 2 weeks. I called Select Home Warranty. They were fast, and polite. They were able to help set up a claim. The two representatives I spoke with were very helpful in walking me thru the entire claim process. Along with answering my questions on the process of getting a claim and my heater fixed.

Jonathan ** was great at explaining everything to me. I was with First American and it was too expensive for the benefits they offered. I am very happy with Select Home Warranty. In fact I have already recommended two friends to contact Michael and sign up. Again, Jonathan was great.

I called the warranty number. They were very professional. The refrigerator wasn't cooling properly. They scheduled a repairman to come. It took one week for the appointment. Repairman was very professional and knowledgeable. He had to order a part. Part was delivered to our home. Appointment for the Repairman was scheduled about a week out. Repairman came and replaced the part. The only complaint I have was it took two weeks for us to get our refrigerator back in order. I’m sure COVID had a part in the delay.

The representative is very knowledgeable and patient. Explained everything with clarity and provided me the exact services that is needed by my house. My house has an above ground spa that is typically not covered by others but SHW did. I like the flexibility of SHW’s plan that allowed me to tailor very specific items in my contract.

Jake ** was an excellent rep for this company. He did not pressure sell anything. He found the best coverages and great deals along the way. We are very happy with the program and the additional discounts he found for us. We would recommend this program to all of our friends when they are looking for peace of mind in their new homes.

Fantastic customer service. Very prompt and user friendly. Customer service were energetic and always returned my call. I think it is good value for money and nice coverage across all appliances for the home. The contract was easy and all electronic that makes it quick turnaround. I would recommend Home warranty if you are going for a home appliances coverage.

My rep was great! He explained to me the advantages of a multi-year contract and saved me hundreds of dollars. He was very personable and very well-informed. I have not used the service yet, but I am looking forward to a good working relationship with them. So glad I decided to contract with Select Home Warranty!

The electric panel on my stove was fried during an electric storm. Because the panel controls the oven, I was left without an oven. Select Home Warranty sent someone from Sears Appliance Repair. Sears ordered the expensive part, and Select agreed to cover it. When the part arrived it took Sears a while to return, but I called Select and the job was performed quickly afterwards. It took a few weeks for repair due to the part, but select did everything possible to fix my panel and oven.

It was like pulling teeth to get my contract sent to me or to even showed what I ordered ... That being said… their pricing blows the other companies out of the water and nothing can be worse than American Home Shield which I had before … thanks to the lady I talked with today she finally got me going with my contracts.

I was searching for a home warranty company and had about five warranty that I wanted quotes. When Select called I was unsure of starting with this home warranty. There are certain items in my that I wanted coverage. The customer service agent assured me that my items were covered and that the turnaround time if I put in a claim would be efficient and quick. The Customer Service put my mind at ease and as a result I was very satisfied with my purchase.

The representative was very helpful, knowledgeable and professional. He answered all my questions very thoroughly. The plan we chose covers basically everything in the house plus free leak repairs on the roof. The price was great and we are very excited to work with them. We will definitely recommend them to all our friends.

Am very happy with my service. There was some confusion about my account and they had hard time finding it. However they corrected problems right away. I would recommend this company to my friends and family. Great customer service. Very friendly and professional. Never a bad experience and they are very prompt and understanding.

So I had not received my contract nor description of coverage in about a month which prompted a customer service call so when I contacted customer service they were more than happy to look up my contract number and get me my description of coverage right away and was more than helpful

So far I am pleased with this company. Were willing to help with rate discounts and more. Better coverage and lower price than other companies. I am hopeful not to need this, but feel confident that it is a good investment. The proof will be in the follow up once an issue arises. I appreciated the responsiveness so far.

The representative that contacted me for the free quote was nice and straight to the point, I told him what I wanted and he was able to counter with a deal that I was not able to refuse. I truly felt that he wanted to earn my business and gave me the best offer. Ed ** was the man

I initially spoke to Mr. **, but when I decided to buy the warranty I encountered Mr. **. He's just ok but not so accommodating. though he followed the pricing that was quoted by Mr. **. The recent guy I spoke to is Mr. ** who is very helpful, acted immediately to my request compared to Mr. **. Mr. ** right away emailed the warranty package and answers to all my questioned. I will considered dealing with Mr. ** but I think he's from the accounts department. Thank you Mr. **!

Great coverage at an excellent price and the customer service was top notch! Recommend giving them a call if you are looking for a comprehensive home warranty. The representative I spoke with, Greg was very knowledgeable and provided me with all of the information I needed to make an informed decision about my plan.

Went online to receive a quote and was quickly contacted by Jake. He was very friendly and explained the rates and coverages well. He was able to find us a service plan that fits within our budget. Great customer service. Excellent value. With the purchase of our first home, SHW and Jake has given us some peace of mind.

Thankful for their service. We have used this home warranty for 3 years now. We are able to get ahold of someone when we call in. The service calls are very quick and satisfactory. I would recommend to anybody I know buying a home. Great price for peace of mind.

Johnathan was more than friendly and helpful during this phone call, encouraging me to do this plan on a yearly basis as opposed to monthly. He explained everything in detail, and even offered to split the yearly payment into two payments. He told me that my service call fee would only be $65 if on yearly plan, not $100 if monthly billing. I am VERY HAPPY with this phone call. :)

Zachary was very professional and helpful with my renewal. He was understanding and knowledgeable about my plan and willing to get me the right coverage. That's the reason I gave him the highest rating. I would recommend Select Home Warranty to my family and friends. Thanks Zachary for all your help! William

Refrig stopped cooling and ice maker quit. When submitting my claim, I listed the ice maker first and in the Add’l Info box I listed the lack of cooling. When speaking to them, they reminded me that I had not purchased coverage for the ice maker. AND as my negligence caused the claim to be denied, this also prevented them from covering the refrig lack of cooling, for which I DID have coverage. I later learned they have B rating from the BBB. DO NOT be deceived by SHW. They will seek ways to deny claims.

Have been sold BEST, offered extra free months for a good review, I was assured plenty technicians and quick service. No one wants to work for this company, they never pay and it’s a FRAUD. Stay away! They will promise you everything and they will never have technicians to come out for $75 so you end up paying at least $150! Had 4 claims in over 3 months properly documented, not a penny received from them. They twist you around their fine print and will not pay. Save your money, pay more and use a reliable company.

Since they made so many excuses to fix the plumbing problem that I had, they told me that it was not approved since it was the fixture, even though they didn't even go to see it. I asked to cancel the policy since I have never used it and they threatened me saying that they would send me their attorney since I had a contract with them. I bought it in August and they have a month of waiting to use it and we are at the beginning of October, they don't want to give me my credit, that for me indicates that the company is terrible and fraudulent. My understanding when I bought this policy was that I could cancel it at any time, especially if I have not used it even once. I have other policies with other companies and I have never had a problem with them, DO NOT used them. It is the worst and that is my personal opinion.

First time caller. Had a bad experience with other companies and Select Home Warranty was really good easy to work with. Person that helped me was very nice and worked with me. He helped me out through that whole process. Would recommend to any new home buyers or existing homeowners. Nice to have a peace of mind.

Called to renew my policy, Zackary was helpful, told me about specials that may benefit and save me money. He took my payment, answered all my questions and or concerns. He left me the company's phone number as well as his extension number if I had any more questions for him.

Excellent experience with the rep that called me from Select Home Warranty. I'm a new customer so we shall see how things go from here. I am hoping for the best. I have never purchased a home warranty before. I have heard good things from other homeowners. The rep was very helpful and I feel like he gave me a very good deal. I ended up insuring both of my homes.

I recently spoke to Select Home Warranty and was very pleased with my interaction. They were able to discuss my needs and get me a plan that worked for me in less than 10 minutes!! Thank you Select Home Warranty for making my family feel more secure and less stressed with our new coverage!

Called to get Kitchen outlet repaired. Representative was very polite, assisted in getting issue resolved. Discussed how the process works twice with me. Told representative this was my first time to use the company. Representative asked if I had any other questions that she could assist with me. Great Experience!

I was surprised how fast I received the call with a quote, the agent was very clear on what is been offered and how they cover it. Also, he listening to my request and comments taking them into consideration to purchase the new policy. Offering different plans that could save me money, even more, I will be waiting to start working with them and in the case of a claim, I am hopeful that they will be the same as when they offer the policy. Thank you,

Received very helpful phone service and patience to determine which if any was the best and right service for me. Having been with my current company for well over a decade, it was a decision that needed time and thought. The representative gave me both and a great deal to boot! Now I'm hoping that the contract services are as good as their sales team!

Ed **, explained all the benefits and choices with Select Home Warranty and was very knowledgeable and thorough about the program. If you are looking for a home warranty I would highly recommend him to you. He helped me realize savings and important benefits involved in the long term contracts associated with the Select Home Warranty programs.

I just purchased a 3 year warranty and got 6 months free. I have not needed anything but they seem very nice, I will wait until something goes wrong and see what the wait is. But as it stands they seem to be top of the line, and reasonable in pricing.

My call was helpful. Was explained to me & then explained to my husband. Very patient with us. We are senior citizens so it takes time. I would like to receive a a hard copy in the mail for my own use & review. We’re not to computer savvy. Hope my coverage is as good as the call. Thank you.

He was the best setting up my plan. He gave me a fair quote and discount for multi dwelling. I just bought the plan today. I also got my brother in law to purchase from you and he was very satisfied with the turnaround time he received when he had an issue. Jonahan was very polite and friendly. Thank you Johnathan.

No problems or hassle to file a new claim for closed claim on HVAC system from about 2 months ago. I was sick and we had car problems all summer. Just a lot of issues kept me unstable to schedule appointment for appliance/HVAC tech to come out. Customer service was fantastic with setting back up.

Steven was very direct with his answers, he told me about the senior discount for 3 years in which I liked and agree upon, I will be 78 on Oct 31, 2021. He was very nice and I did appreciate him, and I could understand him very well. If the warranty goes as good as the conversation did I will be very pleased.

Mr. David ** assisted me. As a worthy salesperson, he offered and guided me through various program options. He highlighted and explain in detail all that I can expect from each. He was attentive to my concerns and was very courteous, respectful and professional throughout our conversation. I am truly grateful for his assistance.

I was able to compare home warranty policies and Select home warranty beat them all out. They were the cheapest, they offered more coverage, and the service payment from me will be the lowest. Fred ** was a true professional and was able to answer all my questions before buying the policy. Great job!!!

The person I spoke with over the phone quickly gave me my options, costs, discounts, and I was able to purchase a warranty that fit my needs in minutes. I appreciate the quick and concise assistance that I received during the call. I also am grateful for the vast amount of coverage that the warranty includes especially for the cost. The discounts that were available made this an easy decision for me.

Great price and very easy process. The representative was very helpful. This will be my 2nd year with Select and I was very satisfied with the first year. Looking forward to year two! They were able to fix my heater, dryer, and garage door with the low cost deductible price.

I just renewed my warranty with Select Home Warranty. I am so happy with the customer service and the speed of service calls. I had an issue with my A/C and someone was out to fix it the next day. I will continue to use Select Home Warranty in all houses I own.

Ed ** provided lot of information and educated us on benefits having multi year policy to save significant policy premium (55 years and above @ home). He explained the covergae we are getting for Kitchen Appliances, washer dryer, garage door and so on... He also talked about giving an additional one year policy to make it 6 year policy for the price of 5 years. He also reduced the each time visit amount (Co Pay) from $75 to $ 60. Great service.

My AC stopped working, I made a claim on it, it was painless and simple. I was told to give them 24-48hrs. To my surprise they were out the same day. The tech said it needed to be replaced, I'm waiting on the response from Select for the outcome of it.

I enrolled in a new home warranty policy on a Saturday night, and by Sunday morning they contacted me. Bruce was so polite and thorough in explaining my policy, he offered months free if I paid in full, I explained my situation, I am disabled, live alone and on a very fixed income. He immediately understood, and offered to accept the full payment on 2 installments so that I may have 2 months additional coverage. Amazing Service.

Great sales guy. Very knowledgeable and professional. Gave me same rate as my old company with better coverage. 6 months free and with this review one more month. Hopefully this company will have better contractors than the last company I was with. 3 year contract with ability to cancel any time.

Contacted company based upon their ratings and talked with a Sean **. He was very helpful in providing the details of the coverage of the policy and offered a reduced annual rate if paid in advance. Then he inquired if I was a Senior or a Veteran and when he told me I qualified for a further reduction in annual rate and it was set for life. I mean who the heck does that. I opted for a 5yr plan and am very happy with receiving a free year of coverage and a reduced service fee. Imagine that. Select Home Warranty really takes care of the elderly and Veterans and "I thank them for their service to veterans and elderly". It's about time we show our appreciation to company's that take care of us.

I received an email from this company and passed it on to my boyfriend who was unhappy with his home warranty company. He called to thank me and to tell me how happy he was, so I called the sales rep and wound up signing with them as well. I have been with my company for seven years and while I have generally received good service from them, there are many items they do not cover and it is much more expensive. I am really happy that we both got great coverage at a super price.

Very easy process to get set up with a policy, sales rep was knowledgeable and thorough which made the process smooth. Answered all my questions and made sure I was clear on the details of the policy! I had a poor experience with another company and this has already been much easier.

Great price. Friendly agent. Great range of coverage. The agent seemed very knowledgeable. I wasn't sure about this type of policy. My agent put my mind at ease. I recently purchased a spa and was pleased to find that I could add this coverage. I was even able to add roof leak coverage.

I called to get a quote on annual home warranty policy. The rep went through the options, and I was able to get a couple of discounts. The rep also pointed out something I missed on the website. It was the option to get multiple year coverage that was less annually than the single year, and I got the lowest per call cost they have. It was a good deal.

I was offered a better deal and they were very fast. I was looking up home warranties and was looking at Select and they called. I am pleased with service. First offer I could not afford, and he understood and then offered a second offer and it was a better fit for my budget.

I never felt that I had to wait a long time whenever I called them. I called them twice for air conditioning and to get my garage door fixed. Immediately after I called them, they send a specialist to my house in under 4 days. Very good service at an excellent price as well. I highly recommend them.

Dishwasher stopped operating in the middle of a cycle. The repair person scheduled a repair within 24 hrs and when he came out the dishwasher needed a part ordered. I am scheduled another visit as soon as it comes to complete the repair. Select Warranty has been in constant contact with me throughout the whole process via email. Thanks for their promptness!

I have purchased Select Home Warranty for two of my rental properties about a year ago and today I added two more contracts with Select for the other two properties. I have been given an excellent and timely respond every time and I call in and open a claim, I am very happy for getting the services I am counting on. I would strongly recommend Select Home Warranty. It's worth every penny.

Daniel was very thorough, professional and helpful in explaining the policy and answering my qurstions. The policy fit all of my needs and the discounts and features are great. I also like the ability to use my own contractor for covered repairs. Hope I never have to use it but if I do, I feel confident that they will take care of me.

I paid for the policy one week ago. I did not receive the policy. I expected to receive it right away. I did not. I called the salesperson twice during the week at his extension, requesting a return call. l was never called back. I sincerely hope your home service is FAR BETTER. One week later, I called Select Home Warranty and the salesman sent me a copy immediately.

When I submitted an online quote request, I didn't expect to be working with a live person. Derrick was extremely helpful in explaining the coverage and then customizing a policy specifically for each of our 2 homes. Saved us several hundred dollars per year over what I would have settled for online. Great service!

I am very pleased with Select Home Warranty, especially as compared with the company I used when I first purchased my condo. The service was wonderful, the coverage is much better as is the price of the warranty and the cost of a service call, and I feel confident I will be secure with this warranty for many years to come.

Researched Select after current vendor doubled my rate after 1 yr and saw Select was highest rated out of 10 companies. Representative was very helpful in providing various options for lowest cost along with maximum coverage of household items. Questions were promptly answered and to be put in the contract. Emails and contract arrived within 2 hours for review and my satisfaction. Impressed with contract flexibility.

It’s been more that 48 hours since initial call was made on above claim #. Have heard nothing or have I received an email identifying a contractor to repair the unit. The unit is not working. Scam. Scam. Scam.

The customer service person, Derrick **, was very very helpful and really helped understand our requirements and gave us a very good price and package. We are yet to experience the actual service and were assured by Derrick that they have the best customer service and timeliness awards. Derreck even gave us his direct # to contact. We had called another home warranty and they actually told us that they were busy and would call back and we should not call :) :).

I was referred to Select Home Warranty by a good of mine and finally retired from the Army and purchased a house. I called Select Home Warranty and spoke with Chase who was extremely friendly, knowledgeable and patient. Chase provided me with great affordable options for the home warranty. We are very happy with this decision and recommend Selcct Home Warranty!

I worked with representative Jake ** and he was very informative and answered all my questions. He gave me various pricing options and the advantages of different time periods, cost savings, additional cost free options and how I file a claim, who to call and who to email. I contacted several other Home Warranty providers and checked their pricing and coverage options and finally selected Select Home Warranty. I hope I don't have to make any claims but if I do I hope that Select Home Warranty makes it easy for me to resolve the problem and that the promptly send qualified technicians to my property.

Mark **, helpful, polite, courteous, excellent service. The plan provides everything that I was looking for and the 5 years one gives me the discounts that no one else has offered. Very pleased with the service and plan. I'll be referring this company to some of my friends and family.

At renewal I decided to shop my coverage. I googled the top 10 warranty companies and started calling. The man I spoke with at Select was very knowledgeable, answered all my questions, and took great care of me. Wanting apples to apples coverage, Select was hands down the best deal!!

I have submitted my claim in August and has not been resolved even after 2 months. I have to call them every day wasting 30 min of time. The customer service agents are amazing and bear my anguish and sympathize with me but unfortunately work never gets done. After a month, they send me parts which are wrong and I am going through this torture every day. I have 2 small kids and 2 dogs and are suffering for the last 2 months with them not fixing the issue. The mechanical company they send were very prompt and tried their best to help me. They even offered to put the parts needed for repair which could have fixed the issue in a week but Select Home Warranty company does not allow them to. They say they will send the parts and end up sending wrong parts.

Jake ** was pleasant and professional. He pointed out other possible programs, but was not pushy at all. He set my mind at ease that I had the right program. I was contented and happy. This is the first time my wife and I considered such a policy. We are both in our late 70's and I believe Jake took into consideration our ages and financial situation. He is a fine representative of your company.

Got a quote from Mitch ** who was very professional. I recommend you to talk to him of any quotations. He had given me 3 to 5 different options to review and discounts before I purchased the warranty. Everything was done on phone and he was quick in answering to all my questions.

Lucas was very quick to answer questions by email or calling. I never had to wait very long at all. I wanted a warranty that would cover more than the basic and give us peace of mind. I did research online and found a lot of companies offering home warranties. Most of the websites did not explain enough information to compare coverages. I was looking for roof and a/c coverages since those are the biggest expenses when they have issues. They offer roof leak protect free with premium package. Great coverages! Awesome customer service!

Great home warranty company. Easy to sign up and offers great pricing! I would highly recommend this company to family and friends who are looking for reliable and great customer service. The process to file a claim is also extremely convenient! I have had other home warranty companies in the past that charge way too high of prices. This is a great deal!

Select has been a wonderful company to work with! When we've needed to submit a claim or renew our policy, they were very helpful and attentive to our needs. We have continued to renew based on their quality service and great staff that assist along the way. You won't be disappointed with them!

They were fast, fair, and so friendly! I was nervous as a first time home buyer for home insurance but they have great coverage with wonderful prices that you just can’t beat. I would definitely recommend this to a friend. I added a few extra things for coverage just because the location we are at and it was the best choice I made! I’m so glad we went with these guys for our home insurance!

Richard was remarkable. He should be the example of customer service for all companies. Also, the value of their home warranty is above average. Coverages are comparable to others, but if you purchase a longer contract term the value far outweighs anything anyone else is offering. It also decreases the premium that you must pay for each repair. So far, very impressed!

So far so good, I haven't had any claims but my brother uses these guys and everything is ok so far, I would recommend them to family and friends and anybody who wants a good deal on home warranties, and always getting extra months added, so win win all around, please cheak these guys out.

Called Select Warranty and wanted to know if my leaking Whirlpool Undersink water filter is covered. Support lady took my information and opened a claim so my question can be reviewed Service rep was very nice and accommodating. I called in the early morning. My call was picked up immediately. Service person told me she would enter the claim and I get a response by email.

They Called quickly after I requested quote, and gave great info. Look forward to seeing how this company responds to claims, and if they keep their word. Also, need to make sure confirmation email is sent.

This is the worst company I have ever come across. The HVAC blower stop working more than 2 weeks ago and they have been asking for excuses and today I got the email that I am approved for only $150 even the HVAC company gave more than $800 quote. I had to fix the issue myself a week ago. Can you imagine a company taking more than 2 weeks in summer to come back for issue. Also I complained for a water heater valve leaking and they said it is not covered even the contract says the "Water heater accessories are covered"

On Dec 8, 2020, I purchased a 5-year home warranty contract with Select Home Warranty for $1,925.00, which includes 30 days of waiting period and 12 months of free coverage, bringing the end date to Jan 7, 2027. My contract was supposed to provide me with an Executive VIP Membership and Platinum Care. On May 20, 2021, I submitted a service request for my oven which could not ignite immediately, causing a small amount of gas leakage.

Please avoid this Select Home Warranty, they promised everything to sign a contract, but when you file a claim they find every reason to refuse the coverage. You can go to Facebook and typing Select Home Warranty complaint, It will show a fan page Select Home Warranty Scams. And thousand people in there have the same situation with me. And the way they take care of the claim is not correctly as well. This is totally a scam and the other good reviews here you guys need to be careful that might not be the real one.

SHW provides intelligent sales information and makes their offerings and service sound great... but beware... once you have paid for a service plan, SHW switches to some of the worst business practices. I call it bait and switch.... providing so much misinformation and changing the process. Once you catch on, they will begin to hang up the phone mid call. The promise is to help get your appliance repaired and to cover the costs for covered items.

When something seems too good to be true..it usually is. I purchased a warranty from Select Home Warranty a few months ago, the rep I spoke with (Steven **) hyped it up like it was the best thing since sliced bread. Then when I tried to used it the truth of it came to light. They sell it as an Appliances package but when you try to use it you find out there’s a whole host of parts that isn’t covered (I’d say about 70%). They just told me I was approved to receive $95 for a $570 microwave that was only a year and a half old. And my refrigerator and upright freezer wasn’t covered.

Outstanding knowledge of policy plans and their coverages. Superior knowledge of their company policies and procedures from labor charges and ways to get them lower by choosing the right plan for me to use. All questions were answered satisfactorily. I was able to choose the plan for my family. I would definitely recommend Select to my friends in my neighborhood.

I submitted a claim for a leaking pipe within my wall inside my home. After securing my own plumbing company to diagnose and provide a quote, I was told that it would take 2-3 days for approval of the repair. Really??? On a water leak that could flood the house??

Jake ** did a great job explaining the home warranty and offering options. I researched many home warranty companies and settled on Select Home because they offer the best options and have outstanding customer service reviews. I’m completely satisfied at this point in my decision to purchase the home warranty. Thank you for asking!

I'm happy with the deal that I got from Select Home Warranty. I wanted to ensure my properties were protected to avoid any surprise repairs. Speaking to the service team helped me get exactly what I was looking for. I am yet to use their services as there is a 30 day waiting period.

Seems like a good company so far. The escalation manager, Peter, was quite helpful on answering my detailed questions and correcting some mis-information I received from the salesman. To receive full coverage, which I had asked sales about, I found out from Peter would cost a bit more. He helped me get it set up properly.

I haven’t had service done yet, but had great customer service whilst looking for rates and best home warranty for my home! I really appreciated their time and effort to get me the best coverage that suited me most. If I would be to recommend I definitely would, they tried to help me get a better deal to even pay less and have more time with them, but it just wasn’t for me, it was a great offer however.

Texas is a bit strange for these companies. I was struggling to find a better company after a terrible experience with a competitor. This company gave me a great multi years deal plus months free for an amazing value. You can't beat these prices plus, the service is much better. Overall, I am happy with my decision.

The customer service was great! They have a fantastic value especially if you can pay for a year. I would give them a call and see if they can meet your needs. I have almost everything in my house covered for a great value. Sign up was easy. Was all done over the phone.

The agent who helped us was very thoughtful and wanted us to have the best deal. He asked us all the right questions so we could qualify. He was thorough and polite. He explained all the plans effectively. He made it very easy to decide.

I shopped for a new home warranty provider, and this one seemed like the best. We got a good long-term rate with a low service call payment. You hope you won't need to make a claim, but if you do you can rest easy that it won't cost an arm and a leg for a repair.

The agent spent a long time on the phone explaining everything in great length to my satisfaction and convinced me it was a good investment. I promptly received my contract with detailed information. The contract is worded well and easily understood. I am pleased that at any time I am not satisfied, I can cancel the contract and receive a prorated refund.

I researched home warranty companies extensively and Select is rated #1 for 2021 so I chose them after reviewing options for several companies. The only drawback was the high pressure sales on the call to upgrade to 5 years, then when declined to push for 3 years (all paid up front). I didn't go with either.

The Representative was friendly and enthusiastic. Somewhat pushy. But it was good to hear different options of discounts when I decided not to purchase. The Rep was knowledgeable with the different coverages. Hopefully he didn't exaggerate the coverage. There varies plans: Annual Plans, 3 year plans, and 5 years plan. I ended getting the 3 years plan to get the discounted service call.

I only just got my contract but I enjoyed speaking to Alex and having him answer my questions about the Warranty and how it works. I still have a few questions after going over the contract but one of his associates answered some today. The cost certainly seems reasonable as well as the deductible for the technician and his trip charge. Plus you have 30 days to evaluate the contract before it starts. With the poor quality and short lifetime of today's appliances the warranty seems to be a good deal.

Customer Service very helpful. I look forward to a successful working agreement in the future. The agent was very helpful and answered all my questions. The warranty seems to be fairly priced and straightforward. So far I'm very happy with the telephone customer service. After having read the agreement it appears that all my concerns have been met.

I was impressed by the salespeople ability to communicate using the King's English that I could understand, and their ability to quickly and clearly explain features of their system and their policy. I was happy to see clear value and cost savings in comparison to the contract, cost, and treatment I have been experiencing lately from this provider I have had for 18 years vs. the approach and customer service administration at SHW. I received the cost and benefit information about the policy I was considering quickly and accurate so I could make my decision about getting my new policy with SHW. Since I have not yet begun my coverage I can't comment at this time about their claim administration but was happy that I could talk directly to a live person about my claim submission and not be forced into a computer system or pay my deductible before I get to see a service contractor.

Our current home warranty provider decided to raise our annual fee even though we had no claims. We decided to check some other options and thankfully, we called Select. Looking forward to working with them long term. Sounds like they have a good three year plan for seniors and military.

Mr. Allen ** was the rep. He was quite courteous and knowledgeable in handling my renewal. He was very thorough in telling me about ways to structure my policy in order to save money (e.g., signing up for 3 years instead of yearly and save money on overall cost as well as the copay). I very much appreciate the expert help he provided.

I spoke with Mark today. He was very helpful at explaining to me home warranty coverage and getting me the best deal suggesting a three-year plan. Mark also got me 6 month extended warranty on this, which I LOVE free deals. Your company came recommended from a friend out of Kansas City.

Select Home Warranty has done well in their hiring of gracious and capable phone representatives. I continued, however, the cancellation of my policy because the financial decisions of the company have demonstrated that I am a target, not a valued customer. The company is deducting a much larger percentage from what I paid than the percentage of time I have left on the warranty I paid for. I'd rather work with a company that makes an effort to be fair to customers.

The agent was knowledgeable and was able to answer all of my question, was able to assist with discounts as well. The coverage was a good cost for the amount paid if you get longer coverage to get a better deal. I feel that this policy will have better coverage than the competitors that did not cover anything.

I am hard of hearing so had my husband to call. He said they were very professional. He said that they were very helpful. And helpful, at first he said she was hard to understand, but the call got better. Just waiting for the tech. Now hope it's not too late when he calls or texts.

The rep was courteous, knowledgeable and patient. I appreciate that he was so knowledgeable and patient. Thank you Sam so much. Have a good day. I got disconnected and he called my # back and I appreciated his kindness and concerns about reaching me to set me up for new service. Thank you Sam for such a good Job. Thanks again.

Salesperson Chase ** was very courteous. After having one horrible experience after another for the last 8 years with Fidelity, Chase answered my questions. Was very negative on appliance insurance companies. Hopefully they will do a much better job. Fidelity would keep me on hold for over two years and many times disconnect me.

The person l talked to was informative and really helpful. We got a better quote with Select. If you are looking to get a home warranty l suggest you call them before making a decision with someone else. The reason I put a 4 star is because I haven’t used it yet.

Jake helped just need the plan. Haven’t used it yet. So no input. Will have a better idea when I get to use the plan. Hopefully no time soon. Would like to receive a hard copy of the plan in the mail so I can read it. I have no more to say cause I never received the plan and haven’t need to call for any repairs.

My phone call was answered quickly and my questions were answered clearly. Belinda found my policy and emailed a Welcome Package and a PDF to me. She talked a little too fast for me to take notes and keep up. She assured me the PDF explained everything she'd verbally reviewed. The paperwork looks easy to understand.

I have just signed on with this company but so far I am very happy. They were the most reasonably priced and worked with me to best fit my needs. The agent was very informative and polite. I spent a good bit of time deciding which company to choose and I feel confident with Select Home Warranty.

I have been very pleased with Select Home Warranty. They are fast and responsive, and their customer service does a great job to help with whatever you need. I have submitted multiple claims and had no issues with any of them. Would highly recommend this company to anyone! I won’t be using anyone else in the future.

I shopped around and found this was the best price and great customer service. Great explanation of coverage and the extra 2 months. Harvey was great and answered my questions. I felt at ease with this company. I highly recommend them. We have used other companies in the past and we’re not satisfied with them.

We chose Select Home Warranty after our previous company left our area. So far we have been very satisfied. They offered us the best price and coverage after getting quotes from other companies. They are also quick to respond to emails and calls. Our coverage is very flexible too in case we need to make any changes later on.

Customer service representative was courteous and helpful, answered my questions clearly, suggested several good options, provided requested documentation immediately, and even had a sense of humor. The experience was efficient and pleasant and expedited my decision to switch my home warranty coverage from a different company to Select Home Warranty.

Shawn the customer service representative who I spoke with told me about all the options in a non pushy way, we made a decision and that was right for us. It was a great buying experience. Hopefully nothing goes wrong but if it does and the maintenance service is anything like the customer service will be set.

Barry gave a prompt response to my inquiry. He was very easy to talk to. All my questions were answered. Great service. I really appreciated his professional input. I made these initial inquires late evening and I did not expect a live person to respond in a such a short time.

Everything was quick and easy. Unlike some other companies I tried. So let's see how they do. I will update in a year. I have heard good things so I will wait and see if it lives up to it. Customer service was pretty good and everyone was polite and respectful

I have done my research for home warranties and SHW seemed to have the better rates, with better add ons. The only reason I didn't give 5 stars, is I feel the sales rep was trying to get me to spend more than what I could afford, and when I really couldn't budge I felt rushed off the phone.

It was very helpful to work with Jeff ** and getting a very warranty for 5 years. He did assist us with the understanding of the monthly vs yearly warranty and the discounts received. We have been having issues with our current Home warranty company so hoping to have a much better warranty with Select Home Warranty.

Good insurance at reasonable price. Customer service is very helpful. The deductibles are low and what is covered is excellent. I am very satisfied customer so far. I hope that coverage will continue to be as good each year I renew. I would definitely recommend this coverage to all my friends and family.

Sam was very professional and helpful. He explained all of my options well and answered every one of my questions! He also offered flexibility at a great discount and explained that the coverage could be transferrable or portable which was an offer I just couldn't refuse. Definitely great customer service skills. It was also a pleasant surprise to learn that the service fee is $60.00. Most companies require $100.00 Thank you! Christiane

Steven ** was a low pressure salesman who explained the ins and outs of their service and quoted me a great rate. As a senior, I was able to get an even better rate with more time locked in for 42 months. I also liked the fact that claim service is State-side.

Jake ** was very helpful and professional in processing our Select Home Warranty contract. Hopefully we can have a great customer/representative business relationship. Looking forward to a good experience. Also in calling Select's number the call was answered and transferred immediately. Once we have our first repair issue I will be more than willing to input more information.

It was not explained to that we would have to pay an additional $75 with a tech visit, in addition to what we pay each month but the tech was nice and able to fix our AC unit upstairs. The rep that I spoke with during this time apologized for the lady who seemed to not have patience with me in explaining everything prior to.

Select Home Warranty was very quick to process the new contract. There were multiple plans to select from. There is no paperwork and everything is on-line. The annual quote was more competitive to my current warranty for many year. I was try their service and see if they are prompt in addressing issues.

Lucas was nice and helped me find the best discounts for my properties. He did try to keep trying to update me even after I told him several times my mind was made up and I was short on time - but it’s fine. That’s what salesman do. Switching over from another service provider. Time will tell.

I was favorably impressed by the representative's prompt and warm welcome and his comprehensive explanation of the coverage and additional premium savings. The additional offers made it easy for me to choose an extended plan. I look forward to having broad insurance coverage of our appliance, especially the expensive washer/dryer combo.

I am very pleased with anyone that I have spoken to. They are all very knowledgeable & helpful. They listen to me and try very hard to do what they can to help. I heard from the company that will come to fix the problem today. I appreciate the speed with which they have been so helpful.

I purchased a 3.6 year policy on the spot based upon the professionalism of my rep Noah. He knew his product and found a way to help me. Thanks, Noah! He said that he would be my contact in the future if I needed anything. That is a great company policy.

The rep (Zachary) was thorough in his explanation and approach for describing the product. He answered all my questions and was quick to point out all the benefits inherent in the package I was considering. He was considerate of my viewpoints concerning the some of the options related to that package and did an excellent job of providing customer service.

They promise a 24-48 turnaround for technicians. They will underpay what you pay out of pocket when you find your own tech. You have to call their # to get authorization when tech is at your home. They never answer, so if you have repair done without talking to them, in my case my a/c in 91 degree weather. Cost me $1300 out of pocket, they want to pay me $220 because they did not speak to the tech to authorize. They won't answer the phone and when you leave a call back # so you don't lose your place. THEY DO NOT CALL YOU BACK. Stay away from them, they are dishonest and worst customer service ever! Filed a complaint with BBB.

I completed an online inquiry, and I was called literally within seconds. Greg was thorough and knowledgeable, and wasn't shy about pushing me toward a long-term plan (which really makes a lot of sense, actually). I have been an active home warranty customer for over 7 years, but felt the service level of the prior company was sometimes lacking, as was the choice of technicians. I'm looking forward to seeing how Select does, and am glad that the terms are no-risk. Thanks!

I was impressed, as many others, with the offer. Pay upfront several thousands of dollars and you're covered for any breakdown in your home. Wow... until an actual claim is made. I filed a claim for my refrigerator and a technician came, I paid my $60. He identified four parts needed. Sears could not find the parts, after 4 weeks. Then the warranty co said they looked for parts but could not find them. Sept 11, I received a call stating they would provide $300 after I provided proof of full repair (at my own cost) or a new refrigerators. I decided to check on parts, called LG, and found Searspartsdirect.com had the parts! Yes, they have the parts! Wow! But the cost was $371. After this, labor.

In March of 2021 of the year I purchased the “PLATINUM PLAN” purchased (3) years upfront of which I am entitled to same day service, according to the SALES agent. On the 9th of September at 11:42 I called Select Home Warranty. Later that evening, Max Drain (a company an hour and half drive from me) emailed me offering to pick best time for me for repair. I choose mornings, system wouldn’t allow me to send just mornings. I called the number in email, no one answered, just a recording "No one available to take your call"…. That’s it and call dropped. I called Select group again in morning, they put me on hold and they called. When the operator came back on line said the repairman will call in a few minutes after they review paperwork. No one called.

I purchased the 3 year plan in 2019 for 3 houses (I'm a landlord in Texas). It was based on wonderful reviews and I had mostly good experience with them up until July 2021. I'm not sure if it's COVID or labor shortage but I was not able to get a technician on 3 out of 4 claims I've made in the last several months. One of the plumbing companies canceled the order, only to find out when I called them directly that they left Select Home Warranty due to non-payment. I've escalated several claims when I was able to talk to a customer service rep, but nothing comes out of it.

People, trust me, I have no axe to grind. I willingly contracted to do business with Select Home Warranty. After 2 months I filed my first claim, a simple dishwasher leak. I followed their protocol to a “T”. I received a notification stating I would hear from the contractor who was assigned my claim. 3 weeks later, 10 voicemails later, 8 emails later, and I have heard nothing, was not contacted, nor did I receive anything from Select Home Warranty. They have my money, 1 years worth of service fees, and they have disappeared.

Terrible Customer service. I filed a claim which said plumbing system and leak at the toilet seal, one rep said it is covered as all leaks are covered, now they don't even call me, I follow up after a week to know that an email was sent, it is not covered. I am surprised why it is not covered, there is nowhere in contract it says toilet seal leak are not covered, it is said plumbing leaks is covered. This is absolute disaster for me, and I truly regret leaving American Home Shield Warranty and coming to SHW. In fact, one rep told be last time it is covered and nowhere in Contract it says it is not covered. They use vocab in the contract to see how they can avoid coverage, stay away!!!! I am going to find out how can I can my money back.

I’m writing this review to warn others about Select Home Warranty. You do not want to do business with this company. The representative talked me into paying $2000.00, up front for a five year plan and this entitled me to “VIP” service. During the first year l was not happy with the service. I had a problem with my bathroom faucets. They could not get a plumber to come out so l was informed that l could get my own repairman and Select Home Warranty would reimburse me. The repairman charged me $85 for the repair. I sent the invoice and Select Home Warranty sent me a check for $45. This is one of many examples in which they refused to provide me service.

Steven ** was very informative and professional and very kind and helpful and answered all of my questions. I plan to tell my friends that are not happy with American Home Shield and their service. He's a keeper Select Home Warranty! Thank you very much for having people like Steven representing Select Home Warranty. Maria **.

After doing my homework and comparing several home warranty companies, I came to the conclusion that Select Home Warranty was the one for me. The customer service agent knew the product thoroughly and was able to get me signed up in just a few minutes with no pressure. The coverage is great, they gave me two additional months for free and the copay per service call is below the other quotes I received. I hope I don't need to use the service, but if I do I'm sure I will be happy with the results.

Very helpful. Just got the warranty. Hoping, it is all they said it would be. Good price for the coverage. Licensed technicians to fix your problems. Seems like a very good company. Can't really say a lot more as it is a new policy. Again seems like a very good deal.

I have dealt with 4 different home warranty companies over the last 15 years, and my experience with Select has been bar far the worst. The sales person sold me on how responsive they are and their comprehensive coverage. The horrible service started when I put in the claims. The first was denied - they indicated they don't cover leaks, the second I had to call almost everyday for a week to finally get resolution - which was that they would not totally cover. Please stay away from this company and if you do decide to move forward, have someone very well versed in contract read the contract in full before signing up.

Ordered new plan. Rep was very kind, courteous and informative. Switching from Choice to Select Home Warranty. Better price, better coverage for the monthly fee which is even lower than Choice. Very important to have good warranty coverage down here in Southwestern Florida. I have swimming pool coverage, septic tank coverage and well pump coverage.

I got a call from Patrick ** to help me complete my order for home warranty and he was really good. He gave me a very good offer and also helped me match a offer that my friend was paying for. I liked the overall coverage of this policy. They have great cancellations and transfer clause in policy.

Very happy so far with the service. Awaiting the diagnosis part and hoping the contractor they use is qualified, experienced. The customer rep. was professional and patient. Explained why it is two separate claims which will be double the deductible. I felt that it would be an HVAC that would address both issues.

The rep that I spoke to on the phone was very patient and understanding and promised to send me an email which has arrived. This is my first contact for service and I am pleased with the response that I received.

Excellent customer care on phone with customer service. Very pleased with responses from customer service and coverage. Offers a great deal of coverage and options. Service deductible is fair and monthly expense is reasonable. Company appears to be highly rated and well worth the benefit of having this type of coverage.

A severe storm came through on 8/29/21 at night. A bolt of lightning hit a transformer near house. Lost power. Everything in the house came back on and was ok. The detached garage was not hit directly, but the force of the lightning struck disabled the garage door opener. There was power to it but it would not work and open the door. Was very pleased with the help from Select Home Warranty. They were very pleasant and helpful.

As a new Select member, the representatives were knowledgeable and patient. I commend my sales representative (Lucas **) as well as the claims representative (Zoey) expertise and service. I appreciate learning the process upon submitting a claim from Zoey. I look forward to submitting a claim in the future if ever needed because of this user friendly initial experience.

I chose this company based on customer ratings. The Customer Service rep that followed up with me was knowledgeable, courteous, and did not pressure me in any way. My options were fully explained and I felt comfortable choosing what worked best for me. This is not usually the case when being contacted by any sales arm of a company these days.

Agent was very professional and helped me select the best plan for me on my home warranty. I was given additional options and the explanation was made simple and precise. I was even given a coupon to reduce my policy premium. Thank you for your help and service. I would recommend this coming based on the phone service I received.

I was very happy with the service I received. I was able to sign up quickly and was offered multiple options that were very affordable. I felt that I got great deals and a lot of people recommended this company. I was called at times that were convenient for me. The sales rep was nice and well informed.

Easy setup, great customer service, and convenient packages. Service representative was great and offered lots of options. Signed up for three years so I don’t have to worry! Look forward to the relationship and would highly recommend to friends and family! They even offer additional coverages if you’d like such as septic coverage.

My interaction with Ray at Select Home Warranty was professional and fast! As an existing customer of Select Home Warranty, Ray was able to secure me a great deal on an additional policy for an investment home. I recommend reaching out to Select Home Warranty for all of your home warranty needs.

Very professional. Took time to explained every step that he took to fix problem. Would recommend to all that needed repair. The only problem, is with customer service. Your system uses people in the Philippines, who are rude - abrupt and complete idiots. They barely speak English, I had to spend over one hour to get things done. The worst.

Customer Service was great. My representative was very knowledgeable and answered all of my questions. He was able to explain the entire process of how to claim repairs as well as inform me of incentives for new home buyers which dropped my annual quote drastically from initial. Will recommend to my friends.

Had a little issue with their website. Called talk to somebody within 10 seconds. Had my policy done in two minutes. Email confirmation in 10. Great Experience so far. I would suggest this to anybody who’s looking for home insurance. Super easy. Doesn’t cost much and you’re protected with the premium insurance plus roof, two months extra for free and doing this review gives you one extra month for free awesome great job.

I put in a claim online, it did take time to get the part, after receiving the part, the J&M repairman came and replaced pump that was needed. Works like a charm now, plus he replaced the water conditioner holder that was chipped hard to open & close. Very happy with service.. Very nice repairman service.

The telephone representative was very helpful, patient, and courteous while he walked me through the process of getting the Mfg, Model #, & Serial # of my unit. I called before 8 am on a Sunday morning. He said that someone will be contacting me in the next 48 hours to set up an appointment... This is the first time we've submitted at claim, hopefully I will get an opportunity to review the rest of the process? :)

I paid the yearly fee, but it was not showing in their system. They did find it under wrong address, all is corrected now. The service contract will be in effect in 2 weeks. So far I am satisfied with Select.

I joined SHW to provide peace of mind around repair or replacement of home appliances. Within my first 3 months with them, I needed my fridge repaired and water heater replaced. They said they would give me $275 towards a new fridge, as they deemed it not worth repairing. The water heater apparently isn’t covered. So I’m curious, what exactly DO they provide as service, if they can’t assist with the larger appliances?

I contacted Select to compare against my current home warranty company. Not only did the representative answer my questions but went further to provide both a savings and more coverage. He explained the pros and cons of annual versus monthly billing and we had it agreed upon within the call.

I am a new customer, and have not yet used my warranty. My 5 stars are due to the very helpful customer service I received when signing up, the rep ensured I received the best plan for my current needs. Based on my experience thus far I would definitely recommend this company.

After calling this company to get my information straight, 3 different people gave me all different information about my plan. I was lied to about the effective date. I was lied to over the phone twice that they would help me with my claim. Claim was defected via email even though for a 4th time I was assured over the phone that I would be helped. Worst company ever.

Motor on 11 year old dishwasher ceased functioning. Both myself and technician opined that replacing motor on old unit made no sense. Decided to buy new unit after Select home warranty (shw) provided their findings. After not hearing anything further for over a month I called. Each time I called I was told that decision was forthcoming in 2-4 days. When nothing occurred I would call back once per week, for the next 5 weeks. After the fifth call, I finally got a decision. They noted that they had been attempting to see if motor was still under warranty. That had to be a ** stall since the previous owner of the home was deceased before we purchased the home and the sale was done long distance with a relative, not to mention that this was an 11 year old machine. Their findings also noted the cost of replacing the motor was more than what the dishwasher was currently worth. Duh!!!

Very satisfied. Transaction took less than 5 minutes. I have a hearing problem, especially on the phone but your agent made it easy to understand him. He was able and to quickly find a previous quote I had the day before that I had wanted time to consider other companies. Your plan was the best fit for me. Charles

I wanted to obtain a Home Warranty and after reading reviews and ratings I selected Select Home Warranty as the company I wanted to work with. It was easy to sign up, but also got a call from Tom ** to go over the purchase and some options that might benefit me. I discovered (through Tom) that there is a senior discount/military discount I never saw as options during the signup webpage. In the end I purchased a 3 year agreement, at a cheaper price per year and 6 months free. Certainly would recommend how Select Home Warranty provided the necessary info via Tom that saved me money and can be cancelled after the first year.

Overall, I was satisfied with the eagerness of the representative and the comparative rates with another company. I was expeditiously taken through the enrolment process. There was no waste of time. I had my contract in a few minutes and promised, and no duplicate calls from the company. However, the representative seemed to be in a hurry to get me signed, which I didn't mind, but it did raise my suspicion.

Select coordinated HVAC Specialists to repair AC unit same day of claim. We had cold air that night. Our only out of pocket expense was our discounted service fee, which covered parts and labor, much cheaper than most HVAC service fees.. Great value and service. I would recommend Select Home Warranty to anyone.

Purchased warranty which indicated that the refrigerator was covered. Our ice maker is not working (which is obviously inside the refrigerator). Received email that it is not covered... that I need to purchase a rider but can't do that now because it's been longer than 30 days. In the email message it stated that I hope the "call" with representative was a positive one - I did not receive a "call" just an email stating that the ice maker (again, inside the refrigerator) is not covered under my policy that covers the refrigerator... confused and dissatisfied.