Select Home Warranty Reviews

Sam ** was super easy to work with, was extremely professional & able to find the best plan for our needs. My parents recommended him specifically & they were absolutely right!! Great experience & highly recommend both the company and Sam!

The experience was very easy. I spoke with Jeff, seems very knowledgeable about the service. Approach is very much car salesman. But overall knew the service well. Explain what was included. Offered Roof leak add-on. And provided additional discounts.

Bruce helped me out with my home warranty setup. I’m a first-time home buyer and wanted to ensure my stuff was covered in case something were to happen. Shopped a couple different policies and settles Select Home Warranty because of all the coverage for a competitive price - they also had a great promo. Bruce talked me through everything, gave me an even better offer and locked in my rate. Hoping to not having to use it, but I know I’m covered if I do need it. Thanks!

Talked with Zach to renew my policy and he made it quick and simple for me. He did up-sale me but it made sense to for the multi-year product over just a single year. Being able to lock in a rate and then be prorated my money back if I decided to cancel is a no-brainer.

The agent was helpful and gave good discount and coverage is great. Would definitely recommend Select Home warranty. The coverage is good and got two extra month compare to other warranty providers. Waiting to see how it works. First-time buyer of this service.

My call required a second agents. I had to request (a supervisor). The supervisor was able to address my situation making the call successful. Unfortunately your first agent made me frustrated. I was not able to understand him. His extremely strong foreign accent needs correction. I spent more than 15 minutes asking him to repeat his statements to no avail. He simply lacks the ability to do his job. His annunciation of the English language is incomprehensible. He made my conversation with him a nightmare. I am thankful for him getting a supervisor for me. I requested a supervisor several times. Although the wait for the supervisor was long, it was worth it. The supervisor made the call a success.

Everything was explained to my understanding. Price seemed good. Mr. ** was very nice and informative. It's good to know that things will be repaired or replaced, plus Select Home calls a repairman for you. I think for Seniors this is a good plan.

Easy to order, got contacted shortly after asking for a quote. The salesmen Ed was very informative. We have had one in the past and know it brings peace of mind. I like knowing we got the best coverage and even my washer and dryer are covered!

I received a postcard in the mail from Select Home Warranty which came at the perfect time as I have been shopping for home warranty. The deals on their website were good enough for me, so I signed up for one of them. One of the customer support reps called me back within an hour and asked me some basic questions. Then came the pleasant surprise... He told me that I would qualify for an even better deal if I signed up for a longer term deal. It is great to have a company looking out for you. Note: the true test for home warranty comes when you file the first claim, which obviously has not happened yet.

William was very good with providing me the info. He was patient and answered all my questions. William and the company also gave me a good deal. The company has good values. Overall, the experience was great as a new customer with this company.

Ray was very helpful and answered all of our questions immediately. We were looking for a Home warranty service and we received your advertisement at just the right time. We had services through other companies before and this appears to be the most economical by far. We are excited to be a new customer with SHW and look forward to our future association.

I worked with Steven **. He was very helpful. I am extremely satisfied with the service and value I received today. 5 Stars. Clarification on the four stars above and below. Recommending SHW to a friend will require some extended time and interactions with the actual warranty process before that happens.

They were competent and knowledgeable and tried to help me get the best deal and coverage. I think this is the best of all the companies this service. The rep was able to answer my questions and was patient.

The Select Home Warranty has a good online rating and I decided to purchase their warranty due to a five year promotion. I haven't filed any claim so cannot comment on how well they respond to claims. But so far the sale person seems responsive.

Steven was very confident, good-humored and helpful. He asked if I was a senior and affiliated with the military to be able to offer any other discounts. I appreciated his professionalism and quick responses. I'm glad I called instead of just purchasing online.

I was very unhappy with the warranty company I was dealing with, I was so glad when I received the flyer from Select Home Warranty. The representative was very helpful and kind. I like it when you can speak to someone and they understand you and you understand them.

We just bought the home insurance with Fred and he was really patient in answering all the questions we had. I would recommend Select home insurance to my friends. I would update the review if and after we use their service.

I just completed my sign up for a home warranty. Jonathan was very knowledgeable about the product. He was very friendly and patient. I hoping my service will be the same way when I need it. Keep up the excellent work. Thanks.

I was looking to receive information on our policy. The customer service person was very courteous and sent the information out to me within 5 minutes. She did a great job explaining the policy and how it works along with how to submit a claim if needed.

I have had home warranties for several years now. My current provider has increase their rates. I was shopping for quotes and was thrilled to discover that Select Home Warranty's rate was less than half my current rate. The representative I spoke to was outstanding and very helpful.

Speaking to Peter made renewing my policy easy. I was able to call in tell him I wanted the old policy I used to have put back in place and with the best options available. He was able to locate my old policy and give me an ok rate to lock in for the length of my policy. Never needed to use it and hope I never do, but peace of mind knowing I have the policy in place is great! And yeah they say they are giving an additional month of coverage for leaving the review, but they will not tell me what I can write so my review is my own experience with Peter this morning!

Zachary was excellent in explaining the different levels and coverages of plans. He listened to our specific situation and offered benefits that couldn't be beat by the other companies I was considering. I don't know anything about their claims processing, but the sales side seemed informative and fair.

This is my first home warranty. I quoted a couple of others and researched the reviews online. This one has a reasonable price and good customer service. Quoted a few others and all are expensive than this one. The customer service is also easy to communicate too. Reasonable deductible and coverage. Definitely will try to use it again and refer to my friends.

Rep was very knowledgeable and friendly. The best plan for similar coverage. took care of signing me up in less than 15 minutes. Contract Holder Denise **. Contract Number **. Purchase Date May 10, 2022. End Date August 9, 2023 Contract Term 1 Year. Covered Property ** GRIFFIN, Georgia, 30223, United States. # of Payments Single Payment. Amount/Payment $499.99. Subtotal $499.99. Total Price $499.99. Service Call Fee $75.00. Coverage Plan Platinum. Care Customer Email.

For every call quality is very important. They address me with my issue instantly and kept up with the chain of email of letting me know where the process is at. For customer satisfaction you have to keep up with your two-way conversation which they do it very well.

Jonathan was the epitome of professionalism. From his opening salutation through his very detailed presentation of the various warranty programs. I always felt he was working for me to get me the very best deal the company offered. He was kind, happy to explain details and patient. He spoke perfect, unaccented English and his explanations were easy to understand. He is an excellent salesman for the company.

I called Bruce yesterday and went over the Select Home Warranty Policy. He was very knowledgeable and Friendly. He went over all the details to my satisfaction. I Greatly recommend Select Home Warranty for your home owner Warranty Policy needs

Jonathan was highly informative and explained the plans perfectly. Gave me a very good deal that can't be refused. Compared to my earlier contract with AHS this is a much better deal with great coverage. The perk is comparatively competitive visitor fee and inclusion of roof leak.

I contacted Customer Service at 1am in the morning because the central air unit was not cooling the house down. I spoke with a Representative, Oscar, who was polite, professional and extremely helpful. He filed a claim for me and clearly explained the process. I was impressed with the service and am very happy I chose Select Home Warranty!

They were very informative and answered all my questions. Very happy to have the extra peace of mind this warranty provides. Being a new homeowner, I'm happy to have a plan if something big goes wrong. I'm glad I was referred to their site and I love the excellent reviews

The representative was very clear and helpful with my coverage. I felt comfortable by opening up this policy. It took a while but it was OK. He went through it thoroughly with me. I received information in the mail today and that is the reason why I selected your company.

I was looking to switch companies and Select had very good ratings. Pricing is very affordable & competitive. Hopefully the service will match the good rating. Conner was an effective communicator of the services offered. Services seem to be standard among competitors.

My Select Home Warranty was soon expiring. I wanted to renew but asked if I had to pay all at once. I was offered to split the cost into 3 payments at no extra cost. It was a quick and easy call to renew.

Very pleased with Chase ** and the level of service he provided. Earlier I spoke with someone named Steven who was also very helpful. Feels like signing up with Select was a wise decision. I look forward to a positive relationship with the company.

They were quick and easy to work with and was the best available price I could find. I searched lot of different companies and when I compared the reviews along with local coverage they are hard to beat. They also did a price match for me which was appreciated.

Right away the customer service provider for Select knew exactly what I needed as far as repairs go for our pool system. He was kind and courteous and explained exactly what to expect moving forward. Excellent customer service was given to me . I really appreciate the time he took to listen to my problem. I would definitely recommend this company to all home owners. I received a dm from the repair company almost instantly. Outstanding service providers.

Select Home Warranty is much cheaper than any other company. In addition, there is someone available to talk to 24/7. When I was renewing my contract they answered all of my questions and I did not feel pressured to renew.

So far very happy. I did one claim and they remembered me. I had an issue with my A.c. I would like if they had a faster service with emergency calls. 48 hours is a long time. When you need fast services.

The response time was very quick. The customer service agent, Alan was very informative and helpful to me with selecting service that are right for me. I was able to find out about multifamily discounts as well.

Great customer service. Alex is awesome and I’m excited to be a continued customer with you guys. I have read reviews online about your company and I’m happy to have a company who will help me and not charge me a ridiculous price or do a half job.

The service representative was able to correct my claim submission easily. I was very pleased with his attentiveness as well as expertise. He was very polite and courteous as well as able to answer all of my questions. He mentioned a new home warranty package that Select Home Warranty is offering but did not try to push me into purchasing it.

I called to inquire about my Home Warranty Policy. The Select Home Warranty representative was cordial, knowledgeable, and patient. I needed to fully understand my policy and payments with their company. The rep clarified each concern/questions I had the day I called.

Lucas was very helpful in giving me the best service contract for my needs. Was able to answer all questions. He was able to work within my budget as I am a senior on a fixed income. He added some additional discounts and answered my questions regarding if I wanted to cancel after 1 year which I could and get refund for the remaining years if I was not satisfied with service.

While I was hoping to get more for replacing/repairing existing sixteen-year-old irrigation system, the amount provided was what was contracted for and in the time allotted. I was given opportunity to work with my local landscaper for the repair work, which was an added plus. Service all on the A/C was even more satisfying in that we decided to use the Select Home Warranty recommended contractor as our provider for annual clean and checks.

Sean was very friendly, professional and courteous. He answered all my questions and researched all discounts and different plans that we available. He also informed me about a special offer for veterans and active-duty personnel with a guaranteed renewal rate.

Zach was so helpful. He was to the point, quick and not pushy! I called 6 other companies all the other sales reps were overly pushy and rude. Zach made this so easy, fun and stress-free!! I would highly recommend him!

My dryer was making a grinding noise. I received a call from a contractor the next day which is typical of this warranty company. They were able to send out a technician the very same day to review and diagnose the issue.

I called the contractor, gave him my name, service contract, and he scheduled me for the next day. He called me, said he would be there in 30 minutes and was on time. The service contractor quickly diagnosed the problem. He then promptly put the order in for the electrical system, and said I should hear from the company in one or two days. No worries.

Support representative who I spoke with made it seamlessly for me to understand and renew my policy based on my home. I definitely have been more than satisfied with having chosen Select Home Warranty to cover my home over the past 3 years and counting.

I have had the warranty since 2017, when I bought my home. I put in a claim for my furnace which was not working properly, coming on, in Feb 2022. First they couldn't find anyone in my area to service my furnace, so they authorized someone I chose. I have used the same HVAC service since purchasing the home; they service my furnace and air conditioners on a yearly basis. Home Select asked for 3 years maintenance records, and I sent them 21 pages. Then they wanted maintenance records from a time I did not own the home.

First, I signed up online. They never sent me a copy of the breakdown of the policy. All I had to go off of was what was displayed when I picked my plan. Then I chose to pay monthly, they charged me for a full year. I had to call in and was annoyed so just wanted to get reimbursed and cancel it. The lady fixed the overpayment and then talked me into staying. I should have listened to my gut. Fast forward 6 months, I had a leak from the pipe on my exterior wall that leads to a hose faucet. The leak was from the pipe in my wall. I called to file a claim, they told me it would take 1-2 days. Keep in mind I had to shut off the entire water supply to my home to avoid the pipe from spewing out water. Having no water for more than a day is not doable.

Don't believe the good reviews. I've been a member since 4-2020. Everyone of the 4 service requests have been difficult, resulting in frustration. (The companies they use don't even like taking their calls!) Waited 2 weeks in 90-100 degree weather last year to have a company come out and then waited for parts to arrive. Only 1 part arrived & I paid for the other. Then the other arrived late but I could not get reimbursed for it or, the labor. When I call Select I get no resolution (idiots). Last week, I initiated a call for a leaking fridge on a Thursday & didn't hear back from them till following Monday. After 2 no shows from their company this week it is now Friday with a promise they'll be out on Saturday from the no show company. SELECT HOME WARRANTY MAKES GREAT PROMISES BUT DOESN'T DELIVER! LOOK ELSEWHERE...

They lie and change comments and diagnostics from service vendors. I would never recommend to anyone to buy this warranty. One has to keep calling and fight for the claim. We had a refrigerator claim. For a $2700 refrigerator they offered us $175. For an AC unit, they lied and denied the claim. I will fill a lawsuit against them.

Any claim will not be addressed. If a repair man is sent they cannot do any work that day. It is such a process, you have to fight with the company to get any work done. It’s not worth the trouble. They will try their best not to pay for any claim and will also put a dollar amount on a claim. Even if the upper management get involved it’s a joke. You’re better off just saving your money and getting your repairs done yourself.

Not good at all. Ask questions before purchasing. They will tell you they don't pay for a new product. They will only give depreciation value up to $150. Buyer beware. They said my part is not available but it is. They wouldn't pay because it's 10 years old but when I purchased this company it was 2 years old. Been with them for over 8 years.

We have 2 washing machines in our home. They both had issues at the same time. I submitted 2 claims. SHW called me to confirm and said they would have to send out 2 different companies since the washers are 2 different brands. Which included paying $75 to each service company and I didn't have a problem with that. They sent out the first company, diagnosed the problem, ordered the parts, fixed the issue. The second company came out, diagnosed the problem, said they would need to order the parts and then I received an email from SHW saying my second washer was not covered under the contract. Even though there is absolutely no place in the contract that states that!!

100 % SCAM SCAM SCAM. If you are looking for home warranty then you are a new homebuyer just like me. The mistake I made is I went through online reviews. if you are on the same boat then don't commit same mistake. Just ask your neighbor/family/friend if they have home warranty. I am pretty much sure that they don't have it. Because existing home owners don't fall for this trap or they have been through it. I asked my friend and my neighbor after I fell into the Select home warranty trap and they told me exactly the same story of 100$ as below.

I called to have someone come out and look at my AC because it smelled like it was burning and wasn't cooling correctly. They had the wrong information on my plan. Said I had sold my house and the policy with it (not true). They get that worked out and then they send the contractor out between 8am and 5 pm was the window I had. I contact the contractor company that is suppose to be coming out whom you can't get anyone on the phone for only their chat online and am told they will be here between 9 and 10. Ok great. So I take off work.... And then I get an email that says between 1026 and 1156. Ok that's annoying but still ok. By 10:30 I had a voicemail from the company saying they needed to reschedule because I didn't answer my phone when the tech called me. Umm the tech didn't follow my directions of leaving a voicemail, or sending me a text message.

I had a leak from the plumbing system in the attic. I couldn't wait to file a claim (the office closed at the time) and hired someone to fix it. They declined my claim citing that the service was not authorized. They need to be reasonable in handling this kind of emergency situation. Nobody can let such an issue continue and wait for the technician which usually takes more than 48 hours.

Service Plus' intake representative was courteous and informative. An appointment was scheduled for the next week, according to a service business. Eduardo, the technician, arrived on time and performed admirably. After troubleshooting, I had to replace my garbage disposal. Rather than having the guy order a replacement from an unknown manufacturer (I had a badger), I volunteered to provide a new replacement disposal, so all the tech had to do was remove the old one and replace it with the new universal fitting one. He got permission from Service Plus to do so, and the installation went off without a hitch. This prevented a second visit, and Service Plus incurred no costs for the replacement garbage disposal since, when the contract comes up for renewal, they keep track of the total cost of this service call and any others made during the contract period in order to establish the new contract's cost.

They lie about the coverage they provide. They don’t give you a copy of the policy before you purchase the policy. I had to ask for it twice before it was emailed to me, and had to print it myself. Their cancellation policy is a scam. They keep most of the money you paid them. On a 2 year policy which cost me over $600 they prorated my refund and gave me $200 back. I canceled before the start of the 2nd and 3rd year. They are a scam company!

The worst company I have ever dealt with. I have had a Select home warranty insurance policy for over a year and just had to file my first claim as my microwave stopped working. Instead of having someone come out to assess the issue, I received an email stating that I would only be reimbursed $95 and it was their prerogative to do so as stated in their contract. "In lieu of replacing a system or appliance that is deemed irreparable or it is not cost effective to repair, said determination being made by Select, Select may choose to pay a cash settlement for the irreparable component of the system or appliance. Select is not responsible for installation. The cash settlement shall be in an amount not to exceed the depreciated value of the component/appliance being replaced;" How can they deem it irreparable or not cost effective to repair if no one even came out to take a look? My claim simply said "Microwave will not turn on."

I bought the home warranty over three month, later my Central air and heating is not working, I called them, they send Seris Technician to come and the guy said air condition discharge box one power leg burn. I paid him $65 for call. He said need Electrician and they send, I have to pay another $65. The Electrician said discharge box is good only on false burn. I don't know what is going on, it take over 2 month, my central air still not working. Last technician came said my unit too old, can't repair anymore. Then I called Select and I was told ask me fix it myself and they will fix it next time if broken again. I was so mad and I cancel the warranty. They charged me another $75 for cancel the contract. This is the first time I meet this very bad service home warranty company. I suggest the homeowner please be careful when you want select this home warranty company. Please look the contract in detail. This for sure is a bad company.

Made a call and was promptly given quick courteous service. My problem was quickly addressed and a provider was found to resolve my issues. I would highly recommend for a home warranty coverage. This has been by far one of my best experiences utilizing home warranty services. If you were on the fence about this company I would pull the trigger and solicit them for your business.

Since I signed with the company they have not been able to provide any services. I've been directed to find my own contractor and submit for reimbursement. I called a once again for the garbage disposal. They automatically send me an email asking to replace it. Labor cost at my own expense. They did not send anyone to look at it and repair the issue. Do not waste your time or money with this company.

After the 2nd time Select Home Warranty didn't cover something I needed fixed and/or fully replaced, (my A/C unit & garbage disposal), I decided to cancel the rest of my policy. The agent I signed up with was so kind & gave me a lot of information, gave me a great deal, 6 yrs. at $320/yr. however he was very deceitful in disclosing all of the details in regards to "cancel at any time & you will receive the prorated amount left on your policy". I asked if there were any fees at all if I choose to cancel & he told me "No", they would simply calculate what is left on the policy & refund for the remaining days left on the policy, they would "pro-rate it". NOT true.

I liked my sales rep and I haven't had any issues with customer service so far which is more than I can say for some other home warranty companies. Wait times are minimal for support and price is reasonable. I haven't filed a claim yet and hopefully won't have to but it's good peace of mind and I appreciate all the discounts for paying upfront.

Sam was my customer service representative and he was completely professional, and knowledgeable, answered all of my questions before I even asked. I love great customer service and look forward to doing further business with this company. Anyone would hope that they wouldn’t need anything fixed right away but stuff happens.

Spoke with Jaime ** and they were very knowledgeable and helpful with our decision. While we have not filed a claim with the company as of yet, their general reviews have been better than other companies in the field. They offer great military rates for those who are able to pay for a couple years upfront and also offer to prorate any funds if you decide to cancel early. They are more expensive than their competitors so I expect the quality of service to be higher than others. Overall, please with the experience thus far.

Filed a claim and received a response soon after. They let me know they were contacting a local service company. Then they contacted me again with the name of the service company. The service company contact me with the details of when they would be out along with the technicians.

Great customer service in helping me to purchase my home warranty. Great price and even added a couple extra months coverage. I would definitely refer to friends and family. They did offer 2 more years at additional discount but couldn't pay all upfront. Just wish I could've paid them in installments.

Jerry was very knowledgeable about the product, he answered all of my questions about the home warranty because I have never had this type of insurance in the past. Jerry wasn't pushy or obnoxious like some salesmen can be. He explained to me the value and peace of mind having home warranty insurance. Our home is 25 years old, you never know what can happen, it's best to be prepared.

I was satisfied with my experience with the representative named Jake. He was courteous with me and gave me a good deal on the price. Because I have just now signed up for the plan I cannot review the service they give at this time but I am sure I will be satisfied.

I found Ed ** to be very patient and he was clear in explaining the benefits of all the plans. He was a pleasure to work with and I would not hesitate to call him with any concerns. Would tell friends and family about Ed and his calm approach in working with consumers.

I called a Sunday for appliances insurance, I spoke with Mr Ray **. He was very helpful with me in explaining the different rates they have. He explained that if I was to purchased today I would be given a deal if I signed up for 1 year. I really appreciated Ray helping me saving money on a good package. I wish Luck on his future journey.

Very informative and pleasant experience. Currently with another home warranty and I leaving them because of poor customer service. The representative spent a lot of time on the phone answering many of mine and my wife's questions. The customer service representative even stayed past his normal business hours. The following day I received a call to see if I had any additional questions!

Fast and easy, was able to get everything done quick fast and in a hurry. Sales person covered the basics of the plan, offered additional services and was up front with all of the costs so everything was there in front of me. I would recommend because they had the highest ratings and the best costs.

Just signed up for my services. I have not had to utilize them for an actual issue yet, just writing this based on initial customer service and the rate that I was given. The agent was super helpful, maybe a little pushy to get me signed up right away. I liked the price, it was the lowest rate I had found in my research.

Not having to worry about the unexpected and being covered by a policy like this is amazing. Thank you for allowing consumers this opportunity to have a safety net. I instantly felt like a great weight was removed from my shoulders as soon as I completed the enrollment process. No pressure. No hassle. Just instant relief.

I am new for a home insurance, and Select Home had good reviews, thus I applied, and I got the call from a representative next day, who was very courteous. The coverage appear to be reasonable, thus I signed for 5 years coverage. I have not used the insurance yet, thus can not comment on the experience with a claim yet. I received the coverage information through an email.

I’m currently selling my house and Ed was very professional. Got everything set up for me for the new home owner so that she has everything covered for a little over a year with the current deal that they have going on. They also include roof leaks for free. Everything went very smoothly and Ed was pleased to tell me that they have a very quick response team in my area as well.

I priced Select Home Warranty against all the other competitors and the pricing and coverage blow the competitors out of the water. As I was filling the form out online, I had a Select Home Warranty representative call me and help me select coverage that I needed. He talked me out of additional coverage that would have been a waste of money based on my home insurance coverage. Moreover, he even gave me a discount on top of the low rates. Thanks!!!!

My dishwasher stopped working a little over a month after moving in. I called Select and the gentleman I spoke with was empathetic and professional. He noted the information and said since it was a Friday evening and it was not an emergency would I mind calling back Monday morning. He gave me the repair number to do so, easily. The next day, out of the blue, I received a call that the repair had been scheduled and was given the vendor; approximate arrival time and day as well as the contact info if that day and time did not work for me or my plans changed and I had to reschedule. So far the process has been quick and efficient. I', hope the actual repair goes as easily!

I enrolled today and the gentleman that helped me today was really nice and walked thru with some good information. I am trying your company because I have not found a company that will work with you. I am not a writer so I will say keep up with the good employer.

I'm very pleased with how professional the reps are at Select. Every one that I spoke with made things very easy. They were very prompt in getting everything arranged for me. The reps were polite and very easy to talk to. Overall a very great experience. It was like a breath of fresh air finally dealing with a company that strives to make the consumer happy. Thank you Select from providing the very best service and I'm looking forward to telling everyone that I come into contact with about my experience with Select.

The representative I had was absolutely the best, his name was Moe! He recommended plans he personally thought were the best for me based on what I was looking for and what my situation was. I highly recommend Select Home Warranty! I genuinely feel my home is protected and I have peace of mind!

So for, happy for the service. I am looking for home warranty for a while and found the Select is relatively easy and good. Hope the ongoing service is easy and good as well. The representative that I talked is nice and friendly. He answered all my questions and solved my concerns.

Great customer service - the person answered all my questions and was very patient. I was surprised of the affordable cost and the flexibility of the timeframe that we could order. This made it much more affordable. I felt comfortable and was glad that I ordered it. The coverage was excellent and I feel confident that it will be a great value.

Mr Mark ** was very professional and helped me to get the best deal of warranty. For three years and half with six months free and waiting period of 15 days is a good deal. He was patient and explained everything. I am waiting for the contract to be emailed and send in the regular mail.

The second company they sent to repair A/C back in 2020, apparently wired the unit up wrong. So for the last 2 1/2 years it has not worked. When I called to complain that it still wasn't working they wanted to send the same company and I refused to have them back in my home. That company was Inik A/C. Anyway they sent another company today and they fixed the problem. C & C Services. I hope you never send out for serving this Company.

Agents initially were pushy regarding my renewal. Contacted me during work hours. Gave several offers saying I had to accept one immediately or they couldn't offer again. I have used this company for 3 years. No major issues. Sometimes getting a repairman can be slow but otherwise no issues. Claim handling has been satisfactory. I told the representative I was at work and would call back. He said he would notate my account that I declined his offer.

I choose the multi year plan because it was very affordable and flexible as well. I am a happy customer so far. The representative has provided exceptional service and is accessible for any required assistance. I wanted to add my second fridge and made sure my concerns were highlighted in the policy. I hope I do not have to use the service but if I do I know I’ll be in good hands without financially worrying about too much.

Everything is good and fine when you are writing out the check to Select Home Warranty. Their representatives lead you to believe that "everything is covered", "if something breaks, just make a claim, and it is fixed". But once the check clears, don't expect anything to be paid by Select Home Warranty. We had a toilet that simply wore out from normal wear and tear; and of course it happened in the middle of the night. Water everywhere. Leaked down through the floor and caused the entire ceiling in the room below to collapse. The water also seeped up into the walls in the bathroom. No question as to the cause of the damage, it was definitely the toilet.

Peter guided me through the different programs, explaining the coverages and current deals available to me. He was very knowledgeable and detailed, courteous and patience with me. I did sign up for an extended period of time as this was a better value. I would highly recommend this company to all of my friends.

Mark with Select Home Warranty was very nice and he was knowledgeable about the home insurance warranty plan. He answered all my questions. Mark worked to get me the best plan for my needs and was able to apply coupon and get better rate. I would recommend to any one to call and get a quote from Select Home Warranty.

Ed was very forthcoming and helpful and effective in selling us the multi year policy. We hope that the service and features mentioned by Ed are honored by the Company Select Home Insurance Company going forward and it was not just a gimmick to get a customer. Also the promise to lock in the price forever is honored.

Buyer Beware! I purchased a warranty with SHW getting the top-level Platinum Care warranty with free roof coverage. First, I received no written document of the warranty explanation as I requested. I never knew my policy number. The first claim I submitted they said they are busy and to get my own contractor and submit an estimate. So I do all the work, call in for instructions, where the person who is a claims specialist gives me incorrect advice. Then they deny a roof leak estimated at $450 not including interior damage I was willing to eat. Horrible customer service and misleading advertising. Clearly, a company to avoid.

I spoke to Jeff ** about setting up home warranty coverage and he was extremely helpful, answered all my questions and gave me a discount as well. I am very happy with the service I received from him today. I had a home warranty with another company and they would find any reason to deny my claims. I spoke to Jeff about that today and he eased my mind stating the my previous coverage they are newer to the industry and sometimes that can happen. He said that I would not have to worry about that with the coverage here.

Our Select Rep did a great job explaining the differences of their offering and came in a fair price. I've used Choice previously and Select looks to be the better provider with great coverage and a small deductible. It's is a great feeling knowing our house is covered and we're looking forward to the service.

I just purchased for the first time a home warranty. The rep, Connor did a nice job of asking me the right questions, discussing the pros & cons of each product (silver, gold, platinum) plans and expectations in the event of a loss. I am all about peace of mind and went with the Platinum plan for my home coverage. We can only hope my washing machine goes and see what happens in respect to the coverage.

I did an extensive research with different Home warranty services and SHW was the best in price and coverage. Also had good plans if you contract a longer period. I already recommended their services to family and friends, saving them the time I already spent looking for other options. I’ll post another review once I use their service.

I had home warranty earlier. I was shopping around to see the better rates from the market. I see Select Home is editor's choice, my friend referred me and see good offer + 2months free. I called customer service and in minutes they shared the home warranty, it was really quick and neat solution.

The website was easy to navigate and see coverage plans, Customer service contact was outstanding explanation of costs and items covered and described how the 3 different plans compared with each other. The representative was able to accurate answer any question I had regarding the purchase of a home warranty plan.

Not sure I can find anything positive to say about Select! If I wasn’t convinced to prepay for three years (four contracts), I would have already cancelled my contracts! They deny legitimate claims and limit reimbursement amounts! And they actually do business with contractors who only accept CASH, which isn’t reasonable for many reasons!

I just closed the quote with Select Home. Their sales offered me a deal that I cannot deny! I checked online for top home warranty companies, and in almost all the reports - Select Home is on the top. So, I would definitely recommend to consider them. Also, I'm hoping their service would be as good as their sales. Keeping my fingers crossed. For now, I'm happy with the deal, when compared to other warranty companies around.

Jake ** was great help as I am a first time home buyer and had several questions. He walked through the different options and was able to work with me on the budget I had. He was very responsive and easy to work with. Definitely will keep him and select home warranty in mind when talking to others looking for coverage.

I just ordered a Home Warranty Plan with Select Home Warranty. They were rated #1 by Consumer Advocate online services. I had called a few companies and Select had the best price and value. They cover everything in your home for the price of 1 appliance. I highly recommend Select.

Called to submit a claim, and the representative was very helpful. Their follow-up was amazing as I received a text message, email, and telephone call to let me know the day and 4 hour window the repair was scheduled for within the first hour. This wasn't the case with my previous home warranty company.

The representative was very informative. Rep Answered all of my questions. There were Different options that were offered to choose from. Offering Good and competitive coverage with optional add ons for a reasonable price. Discount offers available for first time home buyers. Discounts for purchasing multiple years of coverage. Great customer service. Will Recommend to family and friends.

My most recent interaction to renew our service contract with Steven ** was very positive. He explained what was involved, all available discounts and answered all my questions. Some of my other interactions with people when I have filed claims in the past have not been so positive; part of the reason is that they are in another country and have a difficult time with the English language.

Overall, I was pleased with Select Home Warranty. They contacted me immediately, before I even had time to review the online quote. The representative gave me several options that were more cost effective than the price I pulled up, and discussed the benefits of each one. He wasn't pushy, but did try to steer me towards the long-term option, so a little salesy, but not too bad. The value is definitely there over other options I checked into, so now we will see how their service is when something breaks down in the future. I expect it will be similar to our other experiences with home warranties. I'll appreciate the cost savings that this one provides!

Spoke with Connor. He did a great job explaining all our options. We are new homeowners and our realtor recommended to get a home warranty to cover things homeowners insurance doesn't. We are very pleased with service so far, he even offered veteran options, though we just went with the yearly plan for now.

Ed ** was very professional and courteous. Please to network with by phone. Worked hard to give me the best deal possible. He also made sure that I received all my information regarding my Plan, and policy number immediately by Text to me and provided a great welcome as a new member and he made sure that this decision to change companies was my best decision. Thanks.

Whole warranty program is a HUGE SCAM! Nothing is covered. Poor customer service. Forget trying to get a manager. I bought the platinum plan. Tub was leaking. The technician couldn't find the leak and cut through ceiling, which cost a lot extra. To find out one of my knobs just needed to be tightened and I had to hire someone else to fix the ceiling.

Moe ** from Select Home Warranty did an awesome job with my case. He answered all questions and gave thorough explanations of all services products and discounts offered. I highly recommend Select Home Warranty and technician Moe ** for future business consideration.

This company is a SCAM. Save yourself money, and don't get a warranty from them. My furnace went out and they refused to let my service provider fix it until they "researched the parts". It took a MONTH. I had to sleep in a freezing cold house for a month so they could research parts. I called multiple times a day and would only get told "Give us another business day or 2". I finally got someone on the phone that said they couldn't research the parts because they didn't have the part number. When I asked why, they said "Oh, we just haven't called and asked for it yet". They do this on purpose to try to get you to go ahead and pay for the service so that they don't have to reimburse you. In the end, they didn't even cover the entire fix, and I had to pay extra. I have been trying to cancel my policy and get a prorated refund, but they have so many "fees and deductions" that I'm only getting 35% back from a 5 year contract that I only had for 1 year.

I purchased a Select Home Warranty on 1/1/2022 policy # **** and I had to cancel it on March 1, 2022 due to breach of contract on/about 2/28/2022 in that SHW refused repairs on a formerly fully functional HVAC system. They did authorize repairs of the furnace but refused all repairs on the A/C claiming it was not covered due to maintenance. I filed a new claim on the AC unit itself as instructed by the repair technician but corporate at SHW refused the claim on/about March 1, 2022. I have paid SHW a total of $149.49 over 60 days which I am requesting that they refund immediately. However they refused to do so stating I still owe an additional $75 as a cancellation fee. These guy are complete rip offs. Save your money for a different company.

I am extremely disappointed in the integrity of this company. When I signed up, I felt confident in my purchase and that I was making a great financial decision. Unbeknownst to me, I did not receive the fine print stating that they only cover up to $500 for projects (such as broken duct work that was estimated $1,450 to fix) and if there is any mention of maintenance work, in addition to the issue at hand on the estimate, they will automatically deny the claim, leaving you responsible to fix the entire issue yourself. Once a claim is denied, you can't open up a claim on the same system again.

I talked with two different people. Both were consistent with their quotes. I hope they are as good at their word when I need a repair! I was looking for specifically well pump coverage, septic system, and water softener coverage. They will satisfy my needs as a senior citizen.

They are like stalkers when you first call to inquire about the plans. They definitely try to bully you into buying one before letting you off the phone. Then they call you day and night and weekends to try to get you to sign on. Promising the moon... 24 hour sevice even in holidays always being available high replacement values etc.... Well once they get your money they then put you through the mull if you try to even get a service call. Not only do they farm the calls out to the Philippines at that point but you must answer a series of ridiculous questions and then the rep says they will call you to schedule. They never do... You must call then so much just to get a sevice guy scheduled. Then they downgrade everything to a ridiculous amount of what they will cover. It's such a scam!!!! And they also tell you they get a A plus on BBB but check it.... So not true..In fact they have thousands of consumer complaints!!!!

The representative from Select Home Warranty was professional and pleasant to deal with in starting our Home Warranty with their company. Very easy to deal with. They were very helpful in outlining the details of the program and all aspects of the Warranty system. I would not hesitate in recommending them to a friend in the future.

The representative I spoke with today was very helpful and courteous. He explained a variety of options for our renewal and checked with his manager to be sure he was offering the most attractive package. I also appreciated that I was not kept waiting more than for a very brief period, while I was being connected to the representative.

Jake was very informative and helpful in explaining the best contract for my needs. He explained the different plans and provide info on how each one would serve me. We agreed on a plan and then Jake looked for any discounts that could be applied. He successfully found a couple to be applied.

I was considering to renew my home warranty. I reviewed several offers from other companies. When I called to Barry he was very helpful, explained everything about warranty and offered additional discount for seniors, also offered 2 years with additional free 6 month. That made his offer more outstanding than from other companies. The process was very easy and clearly explained. It was pleasure to talk with Barry.

Fred was very helpful in setting up my new contract. He told me about offers, and was very polite when I declined them. I also told him about previous experience with another company, and he explained that Select provides much better service than my previous company. I think I'm off to a great start with Select!

Just want to say Moe at Select Home Warranty was very helpful and explained the whole process completely. He made me feel confident I made the right choice in Home Warranty. I now feel more worry free about knowing I’m covered should a expensive home breakdown happen. I also compared reviews from other home warranty services and Select Home Warranty was the way to go by far. In fact my sister purchased a new home that the realtor included Select Home Warranty with the purchase. My sister had refrigerator die 3 months after she moved in and it was covered. See said the process was fast and easy.

Fast and easy home warranty. I was looking for coverage after my washing machine failed and ended up costing me way more than I should have paid. The person I talked to was very helpful and understanding. I got enough coverage to cover everything at a better price than the basic plan.

I was searching online and this company pop up. I entered my information and company called me. The salemen talks a lot, other than that he gives good information. He gives the plan for multiple year, but I just decide to buy for one year. I just bought the plan for our new house, but hope that their service going forward will be good.

Isaac was very Informative and confident in the information he was giving me. He went above and beyond to get me the best rate possible. He listened to the information I was telling him about my current plan expiring and made the new one start same day, so I’m not without coverage. He tried to get additional discounts for military or elderly, neither of which applied but I appreciate the effort.

Gas furnace was not turning on. SHW connected me with a local HVAC that scheduled a tech. Tech identified one problem and ordered a part, but upon installing it, discovered another broken item. Order that part and fixed the unit on the second visit. Only charged me for on "install".

Described the plan back to me, did a great job with giving us the pricing and understood that My wife and I needed to discuss the possible multi year plan. He was great with the purchase and the process of doing it. I am glad he brought it back to our attention for the future of the plan and trying to save us money.

Select was quick and able to meet my needs. I was recommended by my friends who were very happy with their services and their quick response time. They value their customers and are always looking out to help. I would highly recommend this service to homeowners. They send their technician on time and they are very knowledgeable and helpful. This is one of the quick services in my experience.

I was very pleased in speaking with David in opening an account with Select Home Warranty. He was able to find additional discounts once a plan was selected which will save us money over the years plan. I feel very confident in referring others to Select Home Warranty. The plan covers more than I thought any plan would and hopefully won't need to use it but know it's there is very reassuring.

I needed to review the service contract. This was sent immediately via email. The agent was helpful and courteous. The coverage is comprehensive and clearly outlined in the document. All kitchen appliances are covered, as well as plumbing, central air conditioning, electrical boxes, garbage disposal, ceiling fans, garage door openers, ducts, and pool heater equipment.

Very pleased with Sol, very knowledgeable of his job and answering questions. All options available were discussed thoroughly and gone over to be the best fit for me. Was able to save money by doing multiple years with them. Definitely I’ll be telling family and co-workers about Select Home Warranty.

This call was answered properly and promptly. I am happy so far, but waiting for the tech to analyze and repair the appliance - Cloth electric dryer [this is the third time he is attempting to repair, every time work for 5 minutes and then failed to generate heat to dry the cloth]. Please send somebody - a good knowledgeable tech.

The salesman was very knowledgeable and worked with me to make sure I received every discount allowed, and understood all options. What a pleasure speaking with someone intelligent and that had my best interest in mind. I would certainly recommend this warranty company to anyone that I know. Am glad that they offer service 365 days a year.

I was searching for a home warranty plan that would fit my needs without breaking my pockets. I have used American Home Shield and Choice warranty in the past. I inquired about Select Home warranty and also noted their great reviews. I signed up online and lucky for me I made a mistake with my address and received a call from Jake **. He worked with my schedule. I was in class at the time so we were emailing back and forth.

Jake ** did a outstanding job working with us. Jake is knowledgeable, communicates well. It was a pleasure working with him and I plan to recommend friends and family for him. I would recommend that he should train other agents. I look forward to working with Select Home Warranty in part because of working with Jake. I had talked to others before and was pleased. Again it was indeed a pleasure working with Jake.

We just switched home warranty providers. Select had a great plan at very competitive prices and some great discounts when I talked to a rep on the phone. We have not had to use a claim yet, but the sign up process was quick and easy. Having the name and number of a rep to answer any questions and help with any issues is a plus.

I could not have asked for anyone better than Moe ** to assist me in deciding on the right plan with Select Home Warranty. He was very prompt in communications, extremely courteous and exceptionally knowledgeable. Moe ensured all of my questions were answered, clearly broke down all of my options, and explained the next steps during the process. It was a pleasure working with Moe; his assistance made all the difference in choosing Select Home Warranty in a very competitive market.

George was very informative, fast, and friendly! I had lots of questions and he answered all my questions and gave me a lot of options. I usually get overwhelmed but George eased my mind and in the end he gave me a great quote that is saving me money in the future! Thank you for being very helpful!

I spoke with Moe ** and he was very helpful and friendly. He answer all my question and concerns. I appreciate his help and looking forward to working with this company. He went over each service with with and worked out a deal that would fit my budget. I am excited to see what this company has to offer. Moe was very clear on what would be provided to me and how I could use my own contractor as long as they were licensed. However, he assured me that they have contractors available to meet my needs.

Our representative gave us a great quote! Took less than 5 min to set up our home warranty! Although I hope we never have to file a claim, we got a great discount for peace of mind if we ever do! We purchased the 5 year plan and got an extra year free!

Great customer service. The representative was very professional, explained all aspects of the service plan and tried to give me all discounts and deals which were available and I qualified for. I am very satisfied so far with the service. The plans are very well crafted to suit to the needs of the customers. The rates are also very competitive as compared to other service providers. My previous service provider was 40 percent more expensive.

Mr. ** was accurate and thorough. He carefully confirmed my street address and also took the time to confirm my policy choice. Additionally he was knowledgeable about the various programs and communicated the options I might consider. Mr ** was polite and importantly, he delivered his features and benefits but knew when to wind it up.

Greg was informative about Select Home Warranty's services. I would of given 5 stars but felt very pushed to purchased a longer coverage when I barely know the company. Also when I mentioned that I would like the plan I originally looked at he dropped the call and I got my coverage email instead. I hope that my experiences are much better dealing with Select Home Warranty.

Agent Sam was so very helpful. Answered all my questions, thoroughly explained things. I explained I was getting quotes and wouldn't be buying at the time and he didn't pressure me. When I decided this company was the best for our needs I called him back and he answered my final questions. He explained additional offers for our information.. I never felt pressured and I appreciate that. What a friendly and helpful agent he was.

I called to check if payment had been made by the Title Company as I had not received confirmation. They were polite and resolved the issue. I am thankful that they answer the phone twenty-four hour a day and seven days a week, even holidays and especially the billing department.

We are buying our first home and needed a lot of information on how the warranty works and what to expect. Jonathan was awesome! He explained in detail and didn't come off like a car salesman. I hate to feel like something is being oversold or pushed on us. He did not do that with me and I feel like we made the right decision as far as what company to choose. Also, we were offered some pretty great discounts and promotions. I have called and spoken with other home warranty companies and they were not half as helpful and knowledgeable. I'm so happy that I found the right company and thank you to Jonathan!!

Elliott was very helpful and not pushy. He got me good coverage at a good price. It is worth it to give them a call. They can get you a better deal than the deals that come via email or on their website. The next step is to see how responsive and helpful they are if any issues come up.

The call to Select Warranty was handled with professional courtesy and all of my questions and concerns were addressed for my listed repair. I was satisfied with the service offered. I also had another repair to address (Ceiling Fan) and the Customer care provided answers and agreed to handle this service request as well with the same assurance for repair.

It is my first time, after looking for most ideal provider, to get in touch with you. Your agent’s presentation of services provided, and benefits and costs to the customers, though yet to be tested in actuality, were convincing for someone who tries to be an informed and comparative shopper.

Select Home Warranty is very easy to deal with. They helped me find all the info I needed to submit a claim. Their call back time was right on the money. The time limit for me to file my claim was great. I forgot to submit a claim right away, but that was not an issue. I called after hours and was able to select a time for them to call me back. The call back was prompt and the agent was so helpful. This product is by far one of the best decisions I have made. I have filed a claim in the past and the service was just as good that time as well. They met my expectations!!!

After reviewing over 100 home warranty companies online I chose Select Home Warranty. I spoke with Fred who was knowledgeable, helpful, explained everything in detail & answered all my questions. Fred explained the payment plan and the cost saving benefits of purchasing a multi-year contract which I did. Would recommend.

A representative called me shortly after I expressed my interest in signing up with Select Home Warranty. He explained how I could save money and also receive a free month. He was very polite and easy to understand. I would suggest this company to anyone searching for a home warranty.

The process for signing up was clear & made simple. I really appreciate good customer service since the other company I was dealing with dropped the ball. What is included with the contract was made clear and I didn't feel any pressure to sign up, which was a plus and reason I did sign up.

Purchase Platinum care policy for one year for my grandmother, 91 years old in OH. We paid $474.99. We requested a service - clothes washer machine repair in Dec 2021. Through December we repeatedly tried to get assistance having someone see the washer machine. Select Home Warranty sent an email on 22 Dec 21 apologizing for the delay. They finally sent Someone in January 2022, who determined the problem was the washer timer.

I had quite a few questions which Daniel answered for me. Stated if I had more question I could call. I asked about hidden cost, and who would do the work if I had a problem. I like when he said they had trained people in my area, that would do the work. That takes care of the hassle about trying to find a repairman. If I have any complaints, I will be the first to call.

So far so good.. The phone call went well, but now I’m hoping my water heater will be fixed and covered as promised and it won’t cost me an arm and a leg. That was the whole reason for getting the warranty in the first place, was for unexpected issues like this.

I spoke with Tom **, and He was very helpful. As a Senior and a Veteran, it helps to save. Thank You Tom. It was a pleasure speaking with you for the best plan possible. You are a value to your company. I look forward to doing business with you in the future.

Agent on the phone was extremely helpful and knowledgeable. I’m looking forward to having your company protect my home. The services and coverage provided are exactly what I was looking for my home. It’s a relief to know that your property is protected when those unplanned issues arise uninvited. Thank you.

We are very impressed with the helpfulness, professionalism of the office staff, from the very first phone call and our interaction with the salesman Friendly, courteous, informative and helpful. Follow up phone calls equally responsive. We had questions that were thoroughly answered. The salesman was knowledgable and quick to explain details to us. A great first impression

I feel like we got a really great deal and Daniel really wanted to find any way to save us money and peace of mind. He made sure that we got the correct coverage we needed and at a price and timeline right for us. He went above and beyond and really provided us with a great experience! Will definitely recommend this service.

The site is easy to follow, responsive and signup was a breeze. Our rep - Peter - followed up the next day, left a message and was available when we called back. He reviewed what we needed, offered suggestions that were relevant and was pleasant and helpful during our call.

Jonathan ** was extremely helpful and informative about the different plans and the savings for choosing longer contracts. It did not feel like a pressure sale at all but more of a friend in the business. Very happy that he explained all the benefits to me in a very clear and precise manner.

My garage door repair was very efficient and I would have given 5 stars. The only reason I downgraded is that I was dismayed that a leaking water heater was an exclusion. Who says they cover water heaters and exclude leaks. That's pretty petty. My prior policy covered a leaking water heater.

Wall oven stopped working. Contacted Select Home Warranty to come out and take a look. They sent a repair person who was unable to work on our oven. Company had us contact a repair person and found it was unrepairable. Still working with the company to see what's next. Customer service was completely unreliable. Very difficult to understand the associate.

Have used this warranty once during initial period and were happy with the process. I would recommend a home warranty to anyone whom has limited bandwidth for surprise costs. Our dishwasher would have cost us nearly 500 dollars to fix without this warranty. Although most things are good in my home you never know what to expect when it comes to surprise bills. We got this initially with the purchase of our home, and decided at the renewal price, it was well worth it and decided to renew.

Jonathon was wonderful, helpful, and great advice. I have recommended him to others. He was caring and very helpful and told me about all the helpful items in my policy that would benefit me. I am looking forward to having this policy and all its benfits and welcome any new additions that will help me.

Had coverage for 30 days and was told I was not covered because it was not 60 days since we signed up. I’m very disappointed and feel like this warranty is not what we paid for. Apparently, we didn’t read the fine print that said replacements are not covered until 60 days after signing.

I put in for a quote and got a phone call shortly after and talked with customer service about all my options and it was very thorough. The rep walked me through several option I had until I found the best to fit my home. Will always stick with Select Home warranty for all my home warranty needs.

Mark helped me understand the policy. Took the time to break down the monthly payments and the deductible. Explained to me the policy and how to submit any claims. The rep made sure I received the email while I was on the phone as well.

Bruce was very nice and polite. However, we somehow got disconnected and he actually called me back to complete my purchase of your Warranty. Thanks Bruce! I'm sure that I will be happy with the service, as Bruce made me feel very comfortable and offered me incentives. Some of the Home Warranty companies I've had in the past don't even cover the area I live in anymore so I had to do some shopping. Turns out the third time is a charm.

I spoke with a customer service representative, and he was extremely helpful, and pleasant throughout the whole process. He was thorough and walked me through all of the steps that would follow the call. Although the issue that was calling to address ended up not being covered, I was still extremely happy with the service and the transparency when the representative was discussing my policy contract with me.

I called and talked with a rep and he informed me on what to do. He explained what I had to do. I went to the store and bought a new garbage disposal and scanned the receipt and emailed it to Select and they Replaced with no issues. Very Fast Service and

I've only just signed up, but Select Home Warranty was rated as #1 on the website I checked, but I've discovered different companies are rated as first depending on which one you check. But I received a call as soon as submitting the request for a quote. The gentleman on the call was very polite and informative. He was able to offer a good discount, and the cost is about half of my previous company.

Moe answer all of my questions and answered with more details. He asked if know of any more customers? I will asks around and give his name and number. I really enjoyed talking with Moe. My wife did I know him from somewhere else. I guess since we had a great talking to me.

I called them because my dryer went out. As soon as I noticed that, I called them and they answered the phone right away. They were very helpful. They send me an email with the claim number as soon as I talked to them. The RESPONSE was very fast with their response and no issues with the claiming process.

The call was good but haven’t heard back about scheduling an appointment. Would like a call back to check on progress of your contracted company. I have not heard anything concerning scheduling a repair. Would need to be informed of what company is going to be contacting me for repairs.

I had such an amazing customer service with Chase when purchasing my policy. Very good deal. I am so resistant to do things over the phone but he was so patient and answered all my questions, I am glad that I got to talk to him. I have compared 3 different a company and this is the one I got. Thank you.

Ed was very friendly and knowledgeable. He helped me choose the best home warranty for my needs. He was able to answer all my questions and even gave me his direct number in case I had any further questions. Select Home Warranty has several options to choose from, and some options with discounts if you qualify.

I was very please with the customer service person. He offered me a great price and the service call fee was less than the other Home Warranty companies that I had contacted. I have not had a service call yet and I am still in the first 30 days before my contract starts so I have not had an experience of a service call yet. I hope when I do I will still be happy with my choice of Choice Home Warranty.

One of our HVAC units was not heating. The thermostat displayed "Wait" on the screen. The service technician opened the panel on the HVAC unit and discovered a wire had come loose. He reattached the wire, but was unsure why it had come loose. It appeared to have shorted. After reattaching the wire, the unit still did not work. He swapped out the thermostat with the unit upstairs, that was working, and it still didn't work. We replaced both thermostats to their original locations and both units began working. I was glad that everything was working, but the service technician had no idea why it stopped working in the first place or what caused it to begin working again. That concerns me as the problem may appear again. We'll hope for the best.

I bought a policy with this company after purchasing a new home. I made a claim for an air conditioning problem. A local firm were eventually sent to evaluate the situation. The firm advised there was indeed a problem and would sent the necessary quotes for repair to SHW. They also advised that SHW were "known" for always taking the repair option rather than replace, thus they provided two quotes for repair and/or replacement. SHW declined the claim saying that it was freon leak which was not covered. I contacted the repair company who advised that was true but what should be covered was the problems that created the freon leak. I sent an email to SHW contesting their findings to which I received an email asking me to call a specific number. This is where the non-existent customer service begins. The only person I could speak to was someone who did nothing more than repeat the contents of the previous email.

First time I used them, they refused to come fix two ceiling fans and wanted to give me $40. They were both new and cost me $500. I finally called up management and they sent service. Recently I called because 2 outlets and 2 light switch panels would not work. Electricity AZ had a hard time finding the problem. They finally found it in the garage and after a little over 2 hrs fixed the switch in the garage and put everything back together. They said they would only pay 1 hr plus switch. I paid my $60 and now have to pay another $125 that they will not pay. They are liars and cheats. I plan on getting rid of them when my year is up. Bunch of scam artists.

So today I called to cancel this policy that has not helped me both times I had requested service and I find out that that they charge 75.00 to cancel the policy if you don't cancel on your anniversary date. I had this policy since 2020. Never used it because both times I called for assistance no help was given and here they want to also charge me to cancel the policy. Therefore people make sure you note this as you don't want to be charged for this cancellation. I called them for a roof leak no one ever came. I also submitted for my boiler that stop working in the middle of winter and since I called my gas company to come immediately to repair they did not want to reimburse as I could not wait for them to have someone come out due to winter. So please note this is something to consider when joining this home warranty. Blessings.

Choose them after former warranty company kept raising prices and the reviews were good and price was great - or so I thought. Turns out you get what you pay for. I bought the platinum plan in October, first issue I had a couple of months later was my water heater leaking. Submit a claim, don't hear anything do I call. Am told they do everything online (sales calls to upsell are apparently the exclusion) and my claim was denied because water heater leaks are not covered, only mechanical issues - not a plumber, but seems a leak is an indicator that there is a mechanical issue! Turns out they have an 18 page contract that is basically just a way for them to not cover anything. Former company had a 4 page contract. Also refused to send me the contract - only via email.

I had a water leak dripping down from my ceiling into my laundry room. Contacted Select Home Warranty to get a plumber out. The first plumber requested was a no show. So, I called into Select Home Warranty and requested another plumber. The second plumber did come out and claimed the issued was resolved. Well, I started seeing water dripping again. I called the plumber back out. This time he advised me that he will get it repaired. The plumber cut a hole in my ceiling and did the repairs. When asked who will repair the ceiling. The plumber told me to contact Select Home Warranty.

SHADY COMPANY STAY AWAY. This is nothing but a front for a bunch of criminals that will take your money and not repair what was initially promised. I will start by saying I switched from American Home Shield who was absolutely horrible to a company that was even worse come to find out. I literally think this is nothing but a money laundering organization disguised as a Home Warranty Company. You will only speak with an American when signing up and after that it is all foreigners that can barely speak and understand English.

It all started at the end of July 2021. Called in and submitted a claim for a sprinkler that would not turn off. Select Home Warranty (SHW) called a repairman to come out. The contracting company canceled and rescheduled 9 times before finally coming out. And I paid $75. They kept making excuses why they had to reschedule. I’ve finally had enough since I took 9 different days off to meet with them. I called SHW to get another contractor. They provided a business that was no longer in business and said they would look for another. SHW never contacted me back. Kept calling to the end of 2021, and they kept suggesting I hire my own and I will be reimbursed. I refused many times because why am I doing their job.

They seem to be a good company. They had better reviews than other home Warranty companies. Definitely better customer service. I would recommend this company. They cover all the major things in the house plus my hot tub. Had the best price. Very easy to do business with. Easy to renew

Excellent job by Ray, explaining the services offered by Select Home Warranty. He was able to answer all of my questions, quote me a great price and offer me the best value for my money. Kudos to Select Home Warranty for giving me the opportunity to have great service with a great product at a great value and additional months.

Sean ** was great. I needed a policy added quickly to take advantage of a seller credit during a home purchase. He worked with me to get a fantastic rate. Sent the information needed for the title company within minutes. I had already researched a few companies...This one seems to have the best rate to coverage available. If claim customer service is as good as purchasing service... I'll be a happy customer!

I was looking around for a home warranty company that had great coverage and fair pricing. I landed on Select Home Warranty and an agent contacted me while I was filling out the application. He was able to get me a great deal on the additional upgraded coverage I needed for my home at an unbeatable price. He was friendly, not pushy, and professionally answered all my questions. Definitely happy so far with my choice to switch to Select Home Warranty.

So I have had this warranty for about 10 months and dealing with them is amazingly painful. From their claims people in the Philippines to their use of contactors that suck where do you get started. I have been battling with them for over 2 months to get my dishwasher fixed. They sent A&E Factory service out to look at this 7 year old formerly top-line Bosch Dishwasher and the same problem just continues. Not one service person actually fixed the problem, and after 2+ months they finally refused to fix the problem and only offered me $200.

The sales person was very professional and great to work with and I got the five years plan to save, overall very good experience to work with this company. I was impressed with all the coverages as well, the promotions were very good as well. They have very good rating and customer satisfaction on the internet as well. I recommend this company to everyone.

I called for the first time today for a quote and Moe was very professional friendly and helpful. He answered all my questions. I have been calling various companies for quotes and this one seemed the best value. I am looking forward to good business and I will refer them to friends.

The call to sign up was quick and easy. Jake helped fairly quickly and got me signed up. I can’t really comment on the service because I literally just signed up today, I haven’t heard any bad reviews prior however, so I look forward to the service relationship. They try to get a decent deal and of course make a sale so go in knowing what you want.