Select Home Warranty Reviews

I called to get a current estimate to renew my 2-year policy. My sales rep gave me a better package (3.5 years) and price. He also lowered my service call fee for the duration of this renewal contract by 25%.

Thank you for being present during my needs. I have been with Select Home Warranty since 2019 and will keep them as long as I live in my current house. The peace of mind helps me sleep at night, and I do not worry about big ticket items.

Hello. So far I have made one claim and it has been easy and all online. Thanks. I contacted the 1800 number to obtain my policy number and within five minutes I already had the number and made the claim.

The company call the following day. Came out the next day and repaired the unit. Once they found out the trouble with the air conditioner unit they went to pick the unit up from a hardware store and came back and installed it. And everything worked fine.

George ** helped me this morning to get my policy set up with Select Home Warranty. I am looking forward to this new home warranty service as my last was getting very pricey. I was impressed also with the eagerness to help me get the best value for my plan. It was about helping me and not just getting another policy set up. I am hoping that the claim part of the plan works as well as the policy/account.

I called and they came out pretty quick to fix the garbage disposal. I would recommend this company to come fix anything you need fixed. They were really awesome and really nice when they arrived. The guys quickly changed the disposal and went on their way.

Very helpful and knowledgeable. Would recommend to friends and family. Coverage is the same as the competition but the price was much more of a value than them. The sales person was courteous and took the time to explain the ins and outs about the policy.

Returned call to Isac and was very pleased with him. He talked to me about a six year offer! He was very good to explain the offer that when I ask question about the offer he was good at answering me and making sure that I understood everything about the offer! As we was closing he ask me and told me if I had any more questions to call him. Isac made sure that I had his phone number and ask me to replete the number to him so that we both knew that I had it! Isac was very good to deal with and taking the time to make sure that I understood everything with renewing my contact.

Select Home Warranty will stick with your problem until it is fixed at no additional service fee charge. We had an A/C go out and it needed 3 parts fixed and each time we called them out a new technician was sent out to address the issue.

They sent out a repair man. My dishwasher runs better than when it was new. It was not running like it should. There were a lot of broken parts, all of it was fixed. Very small service fee. The repair man was polite and went right to work. It took less than a hour or so, he had to order parts. They took about two weeks. The company sent out the same person to install it. Took about 2 hours or so. He gave us the company phone number.

Chase ** called and signed me up for my two houses. He was able to get the prices where I wanted it. He was quick, easy to deal with and very efficient. He made sure I received credit for my military service and credit for multiple houses. Well done!!

Jonathon was professional, listened to my questions, answered clearly, was well-informed and was not pushy. He was very familiar with the company’s various plans and the benefits of each program. I feel comfortable about Select Home Warranty. While not eager to use their services, I feel I will be satisfied when I do.

I have been using Select Home Warranty for years on multiple properties. I love that you can get sprinklers covered. But get everything in writing when they can't find a technician wait unless you want to pay a different service call fee. Overall good service when you can get a technician covered in your area.

Moe was very helpful. He offered great options and managed to help me renew my policy. He followed up with me during my renewal period and was very polite. I look forward to continuing my service with the company and will reach out to him if I have any issues.

The associate was helpful and friendly and offered me better deals that I was able to take advantage of. It was a quick and efficient process to sign up over the phone. I got a better rate than I expected.

I was promptly contacted by Peter via text and email after submitting an online inquiry. I did have some trouble figuring out when to call back, as email responses were vague, so I just called and happen to speak directly to him. He was helpful. He did initially quote the same price I had seen online but when I said, "well, it says on your website to call about additional discounts," he said, "Yes, I can offer you another 10% off." Additionally, they will offer 5 and 10 year plans, maybe others, in which you can lock in your price and those are less by a few hundred dollars. Since I just ordered today, I am hoping the services and subcontracted technicians are decent, b/c if they are not, then I'm locked into a contract for several more years.

I was going to checkout online, but decided to call to check possible fine print issues. The operator answered all of my questions and also got me a much cheaper cost for the same coverage. Essentially got me a free year of coverage with the 3 year plan.

The sales representative was not high-pressure and he answered my questions & even offered a low-cost alternative for a better deal. I appreciate that the company recognized prior military service. I feel like the contract is a good fit for me & my family.

Steven was incredibly helpful in finding me the best rate and coverage for my new home. He answered all of my questions and was patient with me as I worked through all of the details. He also was able to give me the best rate!

Johnathan was very nice and friendly. He was able to answer all my questions and helped me get coverage on two properties. I will be referring him more business. His price was the lowest in the industry for the both the service fee and the home warranty.

This was the easiest process I have ever been through. The service rep was helpful and professional the entire call. I felt like the two was there to help me and not try to upsell me on a bunch of unneeded services. Very happy with the overall service.

Never called for any service yet as my plan is active only since starting of this month Oct 2022. Hoping to have a good service as I heard from others before I enrolled into this contract. Also got most of my stuffs covered as part of this deal.

Michael did a phenomenal job in explaining the home warranty in full detail. He was a pleasure to deal with and made purchasing the warranty so easy. The cost of the policy is excellent and reviews online are amazing.

Alan is a great service representative, who is very efficient and professional. He offered me rates for another plan which included great discounts. I decided to go with the extended plan in order to receive greater discounts. Excellent customer service!

I called to set up service. The representative was knowledgeable and thorough. I like that although we have paid for a year in advance, that if for any reason we don't close, they will refund 100% of the fees paid. We'll see how they do if we have a claim.

I was very pleased with the agent that I spoke with. He was very polite and really broke it down to me all that I needed to know. Again I was very pleased and would recommend SHW to anyone that need a home warranty.

Jake ** is the best rep I’ve ever dealt in a very long long time. He is the best. He is very knowledgeable and was not after your money but your complete satisfaction. Please look for him next time you call Select Home Service.

Ed was very pleasant to talk to. As he described everything to me he asked if I had any questions. He did an excellent job explaining what I would be paying for and emails I would be receiving. Thankfully he asked if I was a senior and I got even more discounts. I have talked to other people who have Select Home Warranty and they agree it's the best on the market. So glad I called. Thank you.

I was very pleased with Select’s customer service when I called to purchase my home warranty. Everything was explained to me thoroughly and all my questions were answered. I was offered several generous discount packages and options. I looked at several other companies and Select had the best plan and price for me.

These comments are for my policy ordering experience and not for experience with Select Home Warranty as we have not yet had to file a claim. However, I do hope my experience will be five stars for that as well. We had a phone call with Isaac M. on Wednesday after not receiving any of the promised information we were to receive after a Monday phone call - at which time we provided the lady with name/address/credit card info. We spoke to Isaac who not only took care of us and assured us our info was safe but took the time to give us (as seniors) several different options with regard to policies, payments, and plan duration. Thankfully we believe the options we chose were indeed the best for us. Thank you Isaac!!

Mr J. ** did an outstanding job in getting the the best warranty coverage for my home. I talked with 5 different warranty companies, Jonathan is the only one that was upfront with me. He wasn't just trying to sell me a warranty, what I needed to ensure I was covered at all bases. We have a saying in the Navy, "WELL DONE" when someone goes above and beyond what was required, Jonathan did. I'm so thankful that I got him when I called back. Believe me when I say, I'm going to pass on to my Navy Shipmates and others that own home, the SUPER JOB he did for this retired Navy guy. If I was still working the in civilian world, I would hire him in a heartbeat, no question asked. Please pass on to Jonathan, Job Well Done..

We are happy so far. I'm hoping that it all stays the same. The person on the phone was nice and helpful. I didn't know much about the warranty process but everything was explained very well and was very satisfied.

Sol, the representative, was patient and reviewed my information with care. He offered me the first time buyer plan which I ended up choosing. Sol was professional and answered my questions with clear and concise statements. It made my choosing easy.

Second year and just renewed today and so far, no problems but we have not submitted any claims yet so time will tell how that goes, ha ha. Everyone seems to be very nice and fair to deal with, so I don't foresee having any problems if we do have to file a claim.

Salesperson was very helpful and found me the best deal. Very informative and polite. He provided great customer service. Excited to have the home warranty coverage. I am a first time purchaser of home warranty coverage so hoping it is as good as my expectations.

After a year into our home warranty that was a gift from our realtor, I was shopping to see what type of policies were available and their price point compared to our existing policy. I am so far happy with the price point and the free extra months, as well as the sales agent, Alex who answered all my questions.

Jeff ** called me about a quote that I requested online. He was very courteous and answered all the questions that I had. He wasn't forceful. I had already looked at 3 other home warranty companies and decided to go with Select Home Warranty.

I felt that the agent was a little fast talking and made me feel that I had to make a choice now, which was a little bit of a turn off. However, when I stated I would need to go over things with my husband he was considerate of that and gave me the time I needed. I also felt that he had enough experience and know how to cover my questions and to point out options that would be helpful in making my decisions. He was polite and respectful and explained things to me easily without hesitations, which made me feel he was knowledgeable and patient, which overrode the early feeling of a fast-talking salesman that wasn't going to take no for an answer.

Moe was my service representative and I needed an add on for my sprinkler system. He included it at an unbelievable rate, along with giving me an excellent deal with my senior & veterans discount. My plan is for 3 years but I still can cancel anytime.

Jake ** was extremely knowledgeable, friendly and fast to process everything. He also explained things in detail and answered all of my questions with ease. The service offered is great for the price as compared to other warranties. Thanks Jake!!

A pleasant and informative experience with a pleasant gentleman representing Select Home Warranty. The coverage of items contained within the warranty is exactly what a homeowner needs especially when senior age is considered. That is all that I can honestly say.

My husband and I were debating whether to sign up for the home warranty. I filled out an online form, then decided to hold off because I had some questions. Jeff ** (company representative) called me and answered all of my questions. He was also able to get me a few additional discounts. Very helpful, very professional! The actual home warranty service has not kicked in yet, so I can't attest to the actual product, but if the customer service I've received so far is an indication, I am hopeful!

My call with Eric was very helpful and I’m very happy with the customer service I received when I called to buy the warranty. I have not completed the purchase of the house so I have yet to file a claim but I’m hopeful the experience will be good as well.

Have not used the services yet but very easy in purchasing the warranty and Steven was very helpful over the phone and I feel like we got a great deal! Excited to see how the service adds up once claims are placed but so far have high confidence they will take care of us.

I have been searching around for a new home warranty company. I have used several and everyone I used has been horrible. I feel that Jake gave me honest answers, great rate for everything that I needed. I am impressed that I can use my own licensed company with no questions asked. I am very happy with my quote. Thank you.

I decided to move my service from Old Republic to Select Home and I am quite pleased with the move. Not only is the price better, but so is the coverage as this warranty gives me the option for covering my septic tank and an additional refrigerator, where my old coverage did not and it cost me $300 more per year.

I am happy to have a service like this. Buying a home can be scary when dealing with a previous owner and their stuff, it's good to know that I am covered and have nothing to worry about. If something goes down I simply call.

Unhappy, unsatisfied about the customer service that I have been receiving because I've been here for since August and I still haven't found the technician. They haven't found the technician to put in a request to fix my water heater. Very unsatisfied. I'm starting to think that this is not a good company to recommend. I would not recommend this company.

Our Bosch freezer stopped working today. It is at the bottom of the refrigerator. Your representative Miss Nicki was very helpful in setting up this claim. I will appreciate quick repair of the problem because our food is getting spoiled.

I created a claim using the online form. I received a call within 2 hours from a very friendly service rep who gathered a few more details who completed my claim for routing to dispatch. The process is very simple and takes just a few minutes of time.

Reps are always friendly and helpful. But the last rep I had in Aug 2022 (when I signed up another rental property with a contract) lied about a previous contract that I had sold the property. He told me I would receive a $500 refund on the sold property contract. He did not cancel the policy and there is nothing in the company notes about what he told me.

Overall experience was great!. The representative I spoke to (Alex) was very friendly and very helpful. Enrolling was quick and easy. Alex helped me save on my policy by explaining to the plan coverage and helping me eliminate unnecessary coverage that was not applicable to my home needs.

I was looking for a new home warranty company and did the research online. I called Select Home Warranty and spoke with Ryan who was very pleasant and helpful. He answered my questions and gave me options. The process was very easy. Thank you Ryan. Good Job!

Jake was extremely professional and did not try to sell the product, but was able to answer all my questions, he provided extra money saving plans. Jake reassured me that SHW would be the better choice over the other home warranty programs. He provided me with options to choose from and best of all no pressure in select the plan for me.

I called to inquire about a home warranty. I had receive a mail flyer for a different warranty company and started looking into it and was thinking I'd purchase. I did some research and found out they didn't have very good reviews and decided to look on my own. Select Home Warranty is rated very high. Ryan was a wonderful help and explained everything and made the entire process seamless. And I saved money!

The rep Fred was most helpful and answered all my questions thoroughly. Worked to provide a reasonable price and explained how to file a claim, made sure I understood all aspects of our coverage and asked questions to ensure we had the correct warranty for our needs.

Replace a surface burner ignitor. The service has not been completed yet, but so far all of the follow and initial service request went very well. Customer service was very considerate of my request and asked all of the questions to make sure they got the correct item and parts..

I chose Select because of better price for annual premium and more coverage than AHS. The service call fee is less also. AHS price increased 50% from when I first purchased it. I found out that they had decreased the coverage to only hvac, electrical and plumbing.

Ryan ** was very good with getting me exactly what I needed. Ryan called me and was prompt and respectful with my time. Pricing was very fair and even better than the competitors. I was very pleased and happy with my experience.

Tony answered the phone when I called to get a price quote. Right off the gate he was very helpful and I felt like he was trying to get me the best deal possible. I really appreciated that since other companies outright hid certain deals from me until specifically brought them up. Tony was very clear and patient explaining the coverage and process to me as well. That call earned my business on the spot. Great first impression.

I initially was not going to call before purchasing, but I am very thankful I did. The customer service representative helped me out tremendously and answered all the questions I had. I had to begin looking for new home warranty options as my previous one had a price increase that I am unable to afford (went up almost $200). Looking at the coverage Select Home Warranty provides for a reasonable price, I decided this could be a good option, and then after speaking with the customer service representative, I knew this was going to be the best option.

I was able to speak to Tony and he was very helpful and was able to answer all my questions. He was very responsive and provided great offers. I did not have to wait to the next day for him to reply to my emails. I am looking forward to work with this company it offered much more coverage than the other company I was with.

Stove was not working, and the representative was very professional and helpful. He found my account when I couldn't find the account number with my address and phone number. He left a confirmation number and informed me of the process. It was very easy to file the claim.

I talk to Tony about home warranty and he explain about Select Home Warranty policy and I ask some question and he answer all my question about select home warranty policy. Tony explain about multi-year policy and discount on policy if I buy more than 1 year.

Select salesman is very capable and knowledgeable. Service not quite as good--customer service tends to be stiff and not responsive. They try to find reasons not to pay. Had to call multiple times to get contact person changed and for AC repair which I ultimately paid out of pocket. Pricing very good.

I called to get more information about the Warranty program. I spoke to CSR Lucas. Lucas was great to talk to, he explained the Warranty in great detail. I appreciate all his help in this process. Calling in I learned a lot. Thank you.

Low service fee to diagnose and work on the issue. Hassle free. The process was painless and a local contractor contacted me immediately to coordinate the repair. Great customer service as well and were available late at night to process the claim.

I got on the call with the agent to see what options were available. This was my first call of my shopping list for home insurance. Agent was not forcing me off buying anything, was very helpful in providing the information, which ultimately helped me in making my decision and going with the policy.

This was great customer service. Have not used the service yet but it sounds like a great deal. I will need to wait and see what this contract does for me. The incentive to sign up far exceeded not to. I cannot say enough about this service.

I completed the online request for a quote and within 5 minutes I received a call from Fred L. who greeted me and wanted to know why I was interrelated and what he could do to help. After a brief conversation we purchased a 6 year contract with Select Home Warranty. They were also a recommendation from a family member who has used their service and highly recommended them. I can rest easy knowing that my home and the major components and appliances are covered should anything happen.

Warning - Do not use Select Home Warranty - They will not cover your appliance failure costs, and they will be very difficult to work with. My story: Purchased a 6-year-old home, and as a part of the transaction negotiated a Home Warranty to be included, paid for by the seller. The seller provided us with "Platinum Care" one year Home warranty which the Select Home Warranty marketed as a "shield your wallet" product. Platinum care is the highest level of coverage sold by Select Home Warranty.

3 years into a 5 year contract with Select Home Warranty, they are yet to successfully service or bring resolution to ANY claim. They continue to lie and misrepresent service offerings and are not operating in good faith regarding fulfilling their commitments per the policy contract. Current claim in process claim filed on Sept. 12, 2022 for a non-functional clothes washer. First contractor assigned to repair the clothes washer was a garage door repair company, who would not take the claim, and took over a week until SHW finally assigned a new contractor. I upheld my end of the contract and confirmed a service time, provided access to the premise and laundry unit located within 12 feet of an exterior door on the first floor, and diagnostic was completed on Sept 28th, 16 days after claim submission.

I am not going to provide my opinions; I will just let the facts speak for themselves. 8/24/2022 I renewed my Select Home Warranty (SHW) for 5 years. 8/31/2022 I submitted a claim using the online form to repair my drier. 9/1/2022 SHW sent me an email that they had no available techs and that I could book my own, but they would still search for available techs for my drier. 9/5/2022 I contacted SHW to say that I did not want the “schedule it myself.” My claim was noted that I want an SHW tech, it did not matter how far out that schedule was. I received an e-mail same day advising that they are searching for a tech. 9/6/2022 I received a second form email advising that they will continue to search. Later, I received a second form email from SHW advising that they could not find a tech and I could schedule my own service. SHW was previously advised I did not want to use this option.

I signed-up for a warranty service June 20, 2022. On the very first claim I made I was told there was nobody to provide a service in my area. I had repeatedly asked the agent who sold me the policy if they covered my area. He assured me they did. He also told me I had coverage that I found out later that I didn't have in the policy.

If you own a rather new home and/or one with some new items realize that ANYTHING with an existing manufacturers warranty will be excluded from coverage. Your manufacturer might provide a part to you from another source but not the labor. These folks will pay NOTHING; no parts no labor. You are much better to own an old home with no warranties in play which would be more risk to them but they sell policies based on coverage type not age of home. Also realize that if they offer you a 75.00 visit fee that in today's world they will probably not find a provider who will come for 75.00 and a day or two after making your claim they will send you an email asking you to find a provider. What a rip off.

I called for plumbing service and they would will not approve the repairs for snaking out my plumbing issue. They took my payments every month and failed to provide services when I needed them the most. They made me wait for a response for 4 weeks just to tell me they will not approve the service amount requested by the plumbing company to snake out my drains.

I had a plumbing block and I was unable to use my washer, shower/bath, or toilet. When a claim is filed you are informed by Select Home Warranty that you will be contacted when a company that provides the services you need is assigned. However, I repeatedly kept getting the same email indicating due to the fact service technicians were backed up. After many phone calls, I'm convinced there are no service technicians. It further explained that I could find my own service provider, get an estimate, get per-approval from the provider I used, and then I must pay for the services in total, submit a claim for reimbursement, and when all approved they'll reimburse me for my costs within 30-days. So if the cost is (example) $1,298.00. I would have that amount out of my bank for up to 30 days.

Claim #: ** / Date Filed on Website: Sunday, September 4, 2022. at approx 04:00 hr. The SHW claims department responded to my claim via email on Monday, Sept 5, 2022.

Sept 9, 2022. When I signed with Select Home Warranty several months ago, the guy assured me that the policy covered maintenance. About six months or so later, I called them to have someone do maintenance on my AC. The answer they gave was that they do not cover that, so naturally I decided to close and cancel my policy the next day. The nightmare began when I called to cancel, they kept putting me on hold, transferring me, and leaving me on hold for a significant amount of time that seemed forever never to return. I had to call more than five times because the holding time was so long and I work from home.

This company is a fraud as others have stated. They don't warranty any of the major A/C Components. I had the Executive VIP membership and I got hit with a $4700 A/C bill at my house and this company DID NOT warranty any of the work. They wiggled around the terminology in the plan so they didn't have to pay. My service technician told me this company is a fraud and will never approve any service work more than $250. And he was right. Get your money back IF you can.

A plumber is needed to fix a pipe in the bathroom upstairs. Someone was home all day Friday Sept 02 and no one came to the door. We also rolled back the camera & no one showed up. Awaiting another plumber to reschedule to come out.

Great savings, and awesome customer service. Glad I shopped around, I believe I made the right choice. Thank you.

The original plumber I was assigned did not show up twice, and has not returned my call. Andy was very nice, and after a bit of time (he also had no luck contacting original plumber) he succeeded in matching me with another plumber.

Sounds like a good product. Call to set you up after doing so online and will give you an earful trying to sell you more product, but very friendly. Very persistent. Hopefully will be worth it. Only time will tell.

Your SHR representative, Daniel was very helpful and offered some excellent options for service including multiple year discounts. I added pool and roof coverage to round out my needs. I am looking forward to working with this Select Home Warranty.

Jeff was extremely helpful. He answered all of my questions, searched the best deals, and tailored the plan to my immediate needs. The entire process only took five minutes and an email with my policy details was waiting for me in my inbox.

Bruce was our sales associate. He was fully involved and informative. He explained the advantages of additional coverage, but was not aggressive to close the deal. I appreciate his expertise. Very happy with this company. We have never had a home warranty. I would recommend this product.

The sales rep was very helpful and worked to find extra discounts. He was available by phone if I had any questions. The policy covered more than I have now and the price was very reasonable when compared with other companies.

The rep was very helpful, knowledgeable, and kind when helping assist me with finding a new home warranty plan. The call was informational, quick and he got me taken care of with additional discounts. I purchased the Platinum warranty and with the substantial coverage, it was cheaper and offered more than competitors.

We spoke with George ** about changing our home warranty with AHS to Select. He was very informative and answered all our questions. We selected the Platinum plan with added 2nd fridge, freezer, and a/c unit. We also added the septic tank addition. He quoted us a fair price and explained everything clearly. We just started the warranty and hopefully will not need to use.

Sign Up was easy and they gave me a great price. Even checked for more discounts being a senior and Vet. Looking forward to having Select on our side when we purchase our new home in the near future. I was able to call the service representative and get him on the phone with a direct line.

Two weeks ago my washer went out. I called Select Home Warranty and a repair man was here within two days! Last night we heard a noise and a foul burning smell which we found out was coming from our air conditioner. I made a claim into select home warranty and within minutes they got back to me! I just found out that a repairman will be calling to set up a time to come and check it out as our temperatures today should be in 110° range!

Had a good customer service rep... She called as soon as I did the online quote.. She told me everything I needed to know and answered all my questions I had.. Was very kind with everything I asked….

I have found Select to be very fair and responsive to my requests. The employees are also very helpful. Also, whenever I call the time until I get a representative is not long. In this day and age, that is amazing.

Earlier today my roommate went down to the basement and saw that the floor was wet & looked around and saw several pipes leaking. We need repairs done ASAP. There are a lot of things down there that are ruined.

The SHW representative was very polite and knowledgeable. The call went well and it was a pleasure talking with her. If every customer service rep was as nice as her it would be great. Thanks for the good service.

Alan ** responded to my inquiry concerning a home warranty. He was very through as he discussed with me all options and answered all my questions. He was very patient and knowledgeable about his product. He was not pushy. He was polite and courteous. I wish more service companies had representatives like Mr **.

When I called, my call was answered within 5 minutes. They understood my concern and informed me that I’ll have an answer with 24-48 hours. Was placed on hold for a very short period of time, and then returned with the information needed to complete the order.

The representative I spoke to was extremely helpful. He answered all my questions and made sure I knew exactly what was going to take place. I would recommend this company to anyone that is looking for a great home warranty company.

Ray was very professional, knowledgeable, polite and worked with me on securing the best rate and plan for me. I do appreciate his assistance and will recommend his services to others in the future. Both myself and my husband are seniors and he is a vet. We were offered discounts for this status. I compared my quote with 2 other quotes. This quote from Ray was the best! Thank you.

Ryan ** promptly contacted me with all the details upon my online request; the warranty info is straightforward and easy to understand, the purchase process is simple and no tricks. I am very happy with my purchase. I did try the other warranty company before SHW but I didn't feel comfortable with the way they offer.

We spoke with Jonathan today. He explained all options to the warranty plans offered in a very clear and professional manner. He did this in a very courteous manner without sounding like some representatives who relentlessly keep wanting to add more and more to the initial offering. We hope that our dealings with Select Home Warranty are as good as our experience with Jonathan today.

After researching warranty companies, I decided on Select Home Warranty. My contact, Blake **, was very helpful and made the process quick and easy. I now have the peace of mind knowing that our property and appliances are protected. Thank You.

Both agents I spoke to were friendly and efficient and helpful. However still waiting on my claim to be handled. My ac unit stopped working and as of this moment I am waiting on the service company to call me…

Greg was great. Answered all my questions. Was able to extend my program to save money. We have used many home warranty companies throughout the years we have lived in our home. From what I can see, these people have some great options.

Customer service was fantastic! Very helpful explaining me the options. The follow up was prompt and very on point. I received my documents within minutes of the end of my call. I Would definitely recommend this home warranty company based on my experience so far!!!

Zachary was friendly and helpful. He explained different plans and why each was a good fit. This was a renewal so I am obviously happy with the product and the security it provides. I would recommend this product to others.

I called the agent from Select Home Warranty. He was very helpful in explaining in detail what the service entails and what is the best option for me. I chose the 3-year plan because it was more beneficial in overall cost, all the appliances that the warranty covered and the service cost of only $65.00. The call with SHWS was a positive one.

I spoke with David W. and he understood my concerns of working with my current home warranty company. David assured me that Select has a listing of their own local vendors that work directly with them and they take the leg work out of me having to find a vendor. If you can imagine how stressful it is for a homeowner to deal with a broken down appliance or other issue and on top of that having to find a local repair company that may or may not work with your company. It's frustrating. While I hope that I do not need to call them, I am reassured by the fact that if I do, they will be there to help!

Fast response time to find us a contractor to look at broken ductwork. Very easy to request a service. Also check in to let you know where they are at in the process of filling your claim. I would highly recommend.

Alan was very patient and supplied me with the details I needed to make an informed decision. I was extra pleased to be offered extra options and bonuses. It will give me peace of mind while I'm renting my house that I hoped for.

I contacted Select and got an amazing deal on home warranty. I’m extremely happy with the appliance coverage as well as roof leaks. Lucas was respectful and helpful. I could have finished the process completely online, but I’m glad I called and dealt with Lucas personally. Very happy with this purchase!

Jake ** helped answer all my questions and got me locked into a multi year deal with a great rate. I originally only planned on signing up for one year but Jake used his knowledge and expertise to get me a better deal. I appreciate his high quality customer service and was pleased with his help. Thank you!

I was very happy with my experience with the Select Home Warranty sales process. The representative, Sam was very friendly, courteous, professional and knowledgeable. He actually steered me down a path that saved me money. Overall, I have been pleased with the experience thus far.

Select Home Warranty has been very helpful with great knowledge and professionalism. Their customer skills have been outstanding, and exceeds all my expectations. I hope SHW will continue to be a positive force in helping people with their home warranty problems.

My experience with the customer service rep was fine. They said all the right things. However my experience with Select Home Warranty is very unsatisfying. We submitted our claim on June 2, 2022. It is now September 5, 2022 & NOTHING has been done. I have spent 3 hours & 33 minutes on hold or talking to a rep. Still NOTHING has been done. Now my warranty is about to expire and NOTHING has been done. We have spent $178 at the laundry mat washing clothes and NOTHING has been done!

The representatives were courteous and professional. They reviewed my information during the conversation to ensure everything was correct. I was also able to renew my annual policy for another year for the same amount as last year, and I also was able submit a claim for my dishwasher. Thank you!

I found Ed to be very professional and he really is great at answering my questions and getting to the important things. Ed gave me a monthly payment of $40 that would be locked in and never increased along with a $65 service call payment.

I called to renew my contract that I have maintained for years. Great service and priced right. You are able to get a lower yearly rate just by purchasing the 5-year contract that also includes a lower service charge. Great customer service, thank you.

Limitations were undisclosed at time of purchase. I asked to see terms and conditions of contract, but the salesperson was unable to provide them or point me to them. After signing up, the terms were finally provided to me, and they are ridiculous. $500 limit for appliances. After $65 deductible, that's only $435. Moreover, "Select will not be responsible for matching a system or appliance's color, brand, or dimensions and only is responsible for repairing and/or replacing systems or appliances of similar builder’s grade company."

This is a new policy so I have not made a claim yet, but so far the service has been excellent. I like being able to work with one person directly to ask questions. I am changing from another company and the price and policy are much better.

Jerry ** helped me find the best coverage at the best rate in a most timely manner. I can’t believe how easy it was. He helped me get the peace of mind I needed with the most important investment of my life, my home! As I first time home buyer, he even hooked me up with discounts making the process even more affordable. Thank you Jerry **!

Our furnace broke down on us in the coldest months. Thankfully, we had the warranty in place to help with the repairs!! It was seamless and easy to deal with. The repairs were made and our furnace was up and running in no time.

I bought a year up front. I am happy to have the peace of mind with that assurance. The rep was very nice and not too pushy. I got a lot for my money. If anything breaks I will be covered. This house some appliances are aged so I needed it.

Thank you for making this process easy. All questions were answered in a timely manner. Glad to have coverage for all mechanical items in addition to other coverages. Looking forward to the peace of mind that this warranty will offer.

Lucus ** was pleasant to talk with and did a good job of trying to upsell me a longer term plan without being pushy. He went over what would be covered in my plan and more importantly what would not be covered.

We were referred to Select Home Warranty from our neighbors. It was very easy to sign up and the Blake was very friendly and helpful. In fact we referred additional neighbors and they've just purchased a Select Home Warranty. Thanks for your help! Tandy

As of now I am satisfied with the service I am receiving for the problem I have with the Hot Water Heater not supplying the hot water, I appreciate the fact that once I phoned about it, it was immediately addressed.

Select Home Warranty made the process of purchasing a home warranty easy and straightforward. The rep answered all of my questions and helped me choose the best program for me. Their new home owner option was a good value.

Just submitted claim and request for copy of contract. Awaiting response. Responsiveness of associate was outstanding. Could not give 5 stars as do not have completed claim or contract copy as of yet. Will be able to submit more information after repair is completed or when I hear back regarding my requests.

I'd give 0 stars if I could! 8–15–22 I started my claim, scheduled GE to come take a look at my oven. 5 days prior to the scheduled appointment I had something come up and had to reschedule, that was a huge mistake! Using their website to reschedule I thought everything was taken care of, instead I got an email from Select, saying my claim would be closed if they didn't hear from me in 2 days. I called them immediately, told them what happened and I needed it rescheduled. I had planned my entire week around the reschedule date which was September 1, I asked if they could get me an appointment on that day, they said, "Sure no problem. I will call you back." No call back.

This is the worst home warranty insurance, they don't cover **. I paid full amount for both houses, 5 years warranty so I got the discount but the problem is when when we file a claim, they don't take care of it. I got the full coverage including water heater, the in-ground pool but when our water heater broke, they don't cover it because it was leaking?

Called for Air Conditioning Repair and they made up all kinds of reasons they could not repair. None which were true. I had to call another company to make the simple repair. Their service is completely useless. I would not recommend Select Home Warranty to anyone.

I am a Realtor and decided to go with Select Home Warranty based on reviews and coverage. I signed up March 2022. I canceled my contract on August 2022. First call was due to a water leak from somewhere in guest bath. They told me before they could come out I need to have someone on my own to come determine where the water coming from. WHAT? I didn't even use the home warranty after that. The 2nd incident, dryer stopped working. The first tech they assigned after I followed their instructions per their text never contacted me. I contacted them 4 days later for them to tell me they didn't do work for Select. I was assigned another tech.

Have had them for just shy of 3 months and we had to make a claim as we started having electrical issues where our main breaker would shut off. Called a few times and was told we would get a call back to schedule a service call for inspection with their contractor. Heard nothing! called again and was told their technicians can't get out to our residents for about 30 days. And since it had not been 90 days since our plan started we would only get $150 in repairs for a $1500 fix. WHATTT!? I paid more than that in premiums!

I switched to this company after 15 years with a different home warranty company. I switched because the fees and annual charges were increasing with the other company. I submitted a pool claim in May 2022 and in June I was advised to call my own repair company as theirs could not see me until August. They then said that whoever I called would have to get approval from them while on site prior to making a repair. I called a few local companies and they said "no way". They specifically said that do not do business with warranty companies because the approval and payment of claims is hard and slow.

Stay away from Select Home Warranty. IN the past I had warranty with First American Home Warranty, and they turned out to be bunch of CROOKS. Then Choice Home Warranty. The Same. Select is the same CROOKS. These Companies are nice first, then the moment they get your money, you are on God's Mercy list. 95% of their claims get denied. The other 5% they do a horrible job. 100% of the contractors they use are inexperience or criminals with felony records. A simple plumbing repair sometimes takes 15 day to get repaired. They deny almost 99% of any A/C claims. They deny 96% of the water heater claims. They deny 91% of electrical claims. I am providing you people with exact stats. SAVE your money & Sanity and stay away from all home Warranty companies. THEY ARE FRAUD. Period.

Many of the reviews on here are about the signing up process or to be honest sound very suspiciously similar. Maybe I'm just jinxed - I had a refrigerator go out out 2 weeks ago and finally I had to hire someone to look at it. Then Select tells me it's not covered because it's a sealed system, but they will give me a generous courtesy reimbursement check for $198. Now this is a side by side home refrigerator - where do you buy one legally for that amount?!? Would I suggest them - NO. Once this claim is done I will cancel my policy and run for the hills.

The fine print on my contract reduced coverage on the AC system to negligible coverage which is insane. That's not why I'm giving 1 star though because technically that's on me for not understanding the fine print. The reason this company gets one star is their communication issues. I called to cancel my service in May, had to speak with 2-3 people through escalation processes in order to make this happen. I requested an email confirmation of the cancelation but was told they didn't do that. I was also told the reimbursement check would take 3-4 weeks. Well, 3-4 weeks later no check arrived so I gave them a call.

Select Home Warranty - Do Not Purchase - Horrible Company!!! Do not waste your money doing business with them. I made a huge mistake purchasing 2 policies for 4 year terms thinking it was a great deal. It has turned into the worst business decision of my life. Do not do business with them!!! Here is my latest horrible experience:

I just finished a year battling Select Home Warranty with two houses. They paid a little money for a dishwasher that had to be replaced. Other than that they lied and ducked every problem with broken promises. They had a terrible time to do the work for them which they insisted on. Roof leak ... dodged that ... hot water heater replacement ... dodge that ... on and on. They should be put out of business. I filed complaints with the BBB ... the FTC ... YELP and Google. Evidently to no avail. Shame on them. DO NOT USE THIS COMPANY FOR YOUR HOME WARRANTY!!!

Select Home Warranty (SHW) is the WORST company for after sales services that I experienced. On July 21, 2020 the salesman pushed me to purchase a Platinum Care policy with Executive VIP membership coverage at a discounted price of $1425. He said that it covers everything for 3 years and maintenance records are NOT needed for the service. In addition, after initial 1 mo wait period, the policy covers for additional 6 mo free. Thus my policy is valid until Feb 20, 2024.

I am a 68 year old handicapped man. Several weeks ago my air conditioner died during a heat wave. Select Home sent out a tech the next day. He was outstanding and said as soon as Select Home approved my service he has a new OEM, the same one I had to replace my 25 year old motor. Select home took a week to authorize even though they advertise 1-2 days. I called numerous time and spoke to supervisors who said they were unable to help me. Each one also said they were unable to transfer my call, give me a number or allow me to talk to someone in the US.

My AC stopped working and was leaking water through the ceiling (attic unit). Select sent out a terrible technician who didn't fix anything, and then he wrote on his report that the unit was working fine and he fixed the issue. So I called Select back and they told me "well he wrote that it's fixed so too bad". ** THAT. If they won't fix a broken AC unit, then what will they fix? NOTHING.

Select Home will do everything possible to not cover any home warranty claim. I created a repair request for a 4 plumbing issues. 1. A clogged shower drain. 2 & 3. Two shower tubs with low water with leaky components. 4. Leaky valve. There is a $60 deductible fee for each issue, which I was ok with, as this is outlined in the contract as total out of pocket cost for each claim. HERE IS WHERE THE COMPANY BECOMES A SCAM AND I REALIZED THE CONTRACT IS TOTAL FRAUD.

My AC unit went out on June 24th 2022. I have Select Home Warranty. I called them and they sent a tech out. The tech said the unit went out because of age. There were no other reason, it happens. Saturday I called Select and asked them how long it would be until they would replace it; it's 110 here in Texas during the summer, I have a family with small children, we have to have AC. Select said they wouldn't know for 48 hours because the approval team doesn't work on the weekends. I told them I can't wait and if I took out a loan and paid for it myself would they reimburse me when they approve it, they said yes. I paid to have it fixed.

I filed 2 claims. Both were denied. 1 was denied twice, they keep promising that they would address it and just kept denying it. I would never use them! I would call and they would apologize but would never act on it except for a email denying coverage when I would ask for the status.

I called on the 30th day of waiting period, submitted a ticket for washer repair. They cancelled the ticket saying not eligible to submit a claim as 30 did not over yet.. Waited couple days, and submitted again, they rejected saying there was ticket already for the same washer. I called the cancellation department, she offered 1 free service next time, but that I cannot apply to the washer repair!! I joined this program to take care of any repairs in the home appliances. I said please go ahead and cancel and credit refund to my credit card. She is applying all kinds of fees and holding more than $100 for nothing and I may get a check in next 4 weeks! NEVER JOIN THIS COMPANY's programs. NO SERVICE AT ALL!

So you purchased the warranty policy from Select Home Warranty for a considerable amount upfront and you're all happy what a wonderful customer experience, everyone's so nice and helpful taking your money, 5 stars and a medal! Peace of mind, something breaks, it will be covered. How is it possible that the warranty policy purchased for exactly such unforeseen high-cost home system failures as the AC breaking in the middle of summer, would be swept under “electric failure” category that is conveniently part of the fine print of Select Home Warranty’s policy paragraph 9.1.2 and any home system’s (99% run on electricity) failure can be ruled as electric failure?

This company is the worst home warranty provider available! They never follow up on claims. Find every reason to not repair an item claimed. They make mistakes on their end and deny claims and tell you there is nothing they can do about it.

I submitted a claim on Friday around 2PM, it was not assigned to a repair company until Tuesday. I called the assigned company around 9AM to setup an appointment, the person said they would call me back, I called again around 2pm and again the next morning around 9AM after 2 days and the company telling me they would call back but never did. I call Select Home Warranty and they said I had to wait until the next day for escalation. So the next morning I called Select Home Warranty, they put me on hold several times and finally said they could not reach the company they assigned. They would reassign but it could take another 2 days, I ask to speak to a manager or get approval to call my own technician, they said 'no' to both of these request.

I had called the claims with an issue with an appliance. The representative was very patient and helpful to me. Unbeknownst to me, there was a problem with my warranty. The representative pointed out this very important part and because of that, my long awaited issue with my appliance will finally be repaired. Thank you, so much!!!

I called Steve to home as my garbage disposal stopped working. They told me that they have decided to give me a 75 dollar credit and to buy it and replace it. I told them I am not hands on and that’s why I have warranty and they told me, "Sorry. 75 dollars is all we can do." I am surprised how shady this company is. I had to spend 395 dollar out of my pocket!

Blake was able to find me the best deal possible to make sure our new home is completely covered. He even talked me through how we could purchase a warranty for the buyers of the home we're currently selling. Top-notch customer service and a solid price. If the claims process turns out to be this good, Select Home Warranty will be our go-to for life.

I’ve been contemplating buying a warranty for a long while. Just signed up for services through Select Home Warranty. Process was easy, Greg ** was extremely helpful. Looking forward to utilizing services if I need to. Hoping that I won’t need to but knowing that I now have a warranty is a relief.

The locked in discounted multi year rates were great however the information was communicated a bit too fast so it was a little hard to understand everything he was saying. Once he slowed down, the information was much better communicated.

Easy to sign up. Quality program at an affordable price. Some nice incentives and discounts were also available. Excellent customer service. Company has a solid reputation. Money well spent to have peace of mind regarding potentially expensive repairs or replacement costs.

I called to inquire on the warranty program and how it all works as I have not had one and did not know exactly what I signed up for a few months ago. The customer service agent was able to answer all of my questions and it sounds like I have purchased a great warranty and gives me comfort being a homeowner that I won’t have large unexpected out of pocket fees if something should happen.

The sales man was very helpful and got us cover for 3 yrs, we purchased back in January have not used the service yet. This is June and I just put a claim in, will let you all know how it goes as soon as my claim is completed.

I am a new home owner and worried about the appliances and getting them repaired. I compared the home warranty services and this seems to be the one which has great value. Very helpful customer service. Explained all the contract options and pricing. Knowledgeable representatives. They responded in a timely manner. Smooth transition. We received the contract right away. VIP customer service.

When the sales representative told me there is a 3-years plan with lower annual fee and also lock the annual fee for the following years, I was happy and decided to go for it. But of course, the flip side is that I have to pay 3 years all at once, which is not a little amount. I have never used their claim services yet though.

Eric was just as helpful with my renewal, as he was with my initial sign-up. He's very knowledgeable & again worked with me to get the coverage that was best suited for my property. The whole process was simple & straight to the point, and I didn't have to worry about being "sold" at any point. I have already recommended him to my father who will benefit from my purchase as well. 1 more thing checked off of my "To Do" list. Thanks again for another worry-free transaction, Eric.

I just signed up for warranty over the phone, and there was a promotion going on. The representative was helpful explaining the service fees and promotions. I look forward to seeing how the warranty will be. I will have to update my review afterwards.

I called to get a quote. The representative was very professional and knowledgeable. He answered all my questions and gave me additional information. I was sold on the protection and I signed up for a contract with Select Home Warranty.

My previous claim was very upsetting for me when dealing with customer service. This time, I asked for a specific appliance company to come out to my home based on the issues I had from my previous claim. I'm hoping your employees will call who I asked for. I gave the customer service gentleman the name and number of 3rd Coast Appliance. I am hoping this experience will be a good one.

I contact Select Home Warranty regarding my plan as well as an issue that I was having with my garage door not opening. The Customer Service Representative was very friendly and knowledgeable about my plan and was very helpful in filing a claim for me. This is my second year of being a customer and I am very pleased with this company.

I am a single, senior (almost 60) legally blind female who recently purchased a new home. I felt that I had been defrauded out of $1934.96 ("warranty price") and all I got for my money was excuses and no resolution whatsoever. After not receiving service on two separate warranty issues, I requested a refund. On May 26th I spoke with Nicholas in the escalations department. We discussed cancelling my policy and getting a refund. He told me that he could talk to me about my refund but could not send me anything in writing. He told me he would have billing send me the refund information.

We have been trying to lower our budget in several areas and decided to look for a different home warranty company. I did some research and found that Select Home Warranty fit our needs and was less expensive monthly and the service fee was also quite a bit less. I spoke with Daniel ** and he was able to help me find a plan and a price that would help to slim down our budget. Daniel was very helpful, polite and knowledgeable. I am very happy with my experience dealing with Daniel at Select Home Warranty.

Zachary was very polite, courteous, and helpful in setting up our account. I appreciate his advice and comments. He outlined exactly what would be covered and what was not included. He advised to choose multiple years service vs just one year as the savings were substantial.

They are awesome and always great customer support! Called me before my warranty expired! Saving me money upfront by doing so! Very happy to know that I can count on them not like I experienced with other companies! Select Home Warranty contacted me way ahead of time! Yay!

The agent I spoke with was very knowledgeable and most helpful. He not only answered my questions but also provided very helpful information that allowed me to feel confident in moving forward with Select Home Warranty. I trust that with previous reviews from others, I’ve made the right decision.

I was checking and comparing quotes for Home warranty and Eric contacted me from Select HW. He was very professional throughout the entire purchase process and helped me understand the policy as well as provided me his best rates and explained possible discounts that could be applied for multi year policy. I am satisfied so far with the purchase process. Since I have not requested for any service so far I cannot really comment on that aspect.

Sol was so kinda, patient, welcoming and well just great! I’m looking forward to this company because of him. The company I have now hasn’t been this nice in the last 5 years where he was in 5 mins. Let the new times begin.

From the time our sales representative, Mr. **, first answered my phone call. I was put totally at ease with the sales process! He explained the plan I requested with the additional coverage we wanted and gave us the purchase options available saving the most money with absolutely no pressure. The entire process was informative and completed to our complete and total satisfaction. We will share our experience with our friends and family! Thanks, Mr. ** and Select for making this investment very painless and the buying experience 5 out of 5 STARS!!

I would like to acknowledge that I was very surprised and pleased with the informative and personable service provided by a Select Home Warranty representative. Mark ** was efficient in helping me obtain coverage for my and my mother's homes. Very pleased with the service.

I'm glad this home warranty can give me an extra month for free. I don't know if their service is good or not, but their fee is relatively low, but the $90 call service fee is higher than other home warranty companies.

All my claims were resolved in a timely manner. I happy with Select Home Warranty that is why I have renewed my subscription. I will continue to be with them. And also recommend to anyone in need of their services.

I recently purchased a new home and was concerned about home repair costs. I am single and not at all experienced with home repairs. This warranty was exactly what I was in need of. I was especially pleased with the fact that all appliances AND roof leaks are covered. This warranty has given me peace of mind.

Reviewed several Warranty Companies and Select Home Warranty, Platinum Care offerings for seniors best fits my needs. That includes the insurance cost, appliances covered, availability and response time which I consider highly important especially for a senior home owner. It takes the worry and hassle out of maintaining ones home and peace of mind..

After being with CHW over a year now, this is a new plan but the offer seemed like an offer that was better than the current company was offering. I was offered a yearly plan that would lower the actual monthly and save us some money!

Just purchased. Had some other company try and switch me. Told me to read fine print . I called back after read fine print. They were very helpful and I was taken through whole process. Thank you. My contractor friend recommended this company to me.

Provided me with details on every question I had for them. Very thorough and honest with all responses. Great experience. I used American Home Shield and Choice Warranty for over 25 years and finally found a company that will deliver what they advertised. AHS and CWS denied more claims than they approved and there was nothing the consumer could do about their negligence.

So, the house we bought came with this warranty. I called the other day, spoke with a rep who stated she'd send me the info. and after several days of getting nothing, we called in again. This time, the guy sent me the warranty info. very quickly. Kudos to the 2nd client rep., bah-humbug to the first client rep. I spoke with!

The representative was very helpful and polite. He explained all of my options with the policy and was not pushy. He accepted my decision and I was satisfied. I have been with this company for a year now and found them to be reliable and I would recommend them to friends and family.

Had to use a second repair company. Agent made sure it was part of the original claim so I would not be charged twice. Very professional. This is the second time I've used my warranty and both times I received excellent service.

Very patience in explanation of the protection service available for the house, as well as other plans available for us to choose to save money. He did not rush us to make a decision pertaining to the contract and protection services for appliances, a/c, plumbing, electrical, roof, heating and etc.

Overall, I was impressed with the details of this Select Home Warranty. The sales person explained everything well with good descriptions and went over all questions I had. I felt that the pricing was good as was the coverages. One of my main concerns was service- both the procedure for making a service request and the expediency with which the service contractor did the required work.

I decided to go with Select because they say in my area there is immediate service and the ability to use my own contractors. They also offer refrigerator, microwave, laundry along with major systems like AC, electrical, etc. I'm hopeful that choosing this company will be better than the last company.

After looking for home warranty policies I came across Select Home Warranty. Couldn’t be happier with the customer service and process. I am now a happy homeowner with the peace of mind knowing I have a new home warranty. Select Home Warranty is an amazing company and I would highly recommend them.

The customer service agent is very helpful to identify the situation and clarify the contract. In addition, he's knowledgeable of the product that is offered and able to provide analysis on different level of product to help customer to make the right choice.

Got a quote online and the rep I got was very informative and accurate. He actually saved me money because I selected Septic, but didn't need it. Awesome experience! I currently pay 69 dollars per month, but with Select, they reduced my amount by a lot.

Please read contract as the salesmen over promise and lie about coverage even though they are on a recorded line. However, they were kind and patient and enjoyable to talk with. Will update with service experience at a later time.

Well I have not had to use their service yet but have signed up for a 1 year contract for what I feel is a good price, I have no experience to write this review of yet but everything has been very responsive so far.

My experience from calling was excellent. The agent was very professional and knowledgeable about the plans. The plan covered most of my home. The options were explained and all savings were discussed in detail. The experience took very little time to complete.

The man I spoke with was very friendly and super helpful. He answered any questions I had. He also explained every option in detail for me to understand, and got me the best deal he could! Very pleased with the service.

Belinda was great with explanations and details. Couldn't be happier! She is a good listener and informed me of more ways to save on my fees. Very Helpful and I will recommend Select to my family and friends. Also, getting her on the phone was easy with no language issues and the sound quality was also great.

Great experience working with the salesman from this company. Very polite, eager to help. Extremely positive! Haven't had any work done yet, but I think this will be SO much better than our previous service.