Select Home Warranty Reviews

I selected the best plan online, then I promptly got a call that resulted in me saving more money as a senior and veteran. Jake was clear with my options and didn’t pressure me to accept any certain one. It was quick, easy, and professional. I would recommend this company.

Select Home Warranty has been great so far and really glad I signed up with them. After researching carefully online for home warranty companies, I narrowed it down to Select Home Warranty as the top choice of them all in my area. Their customer service was top notch and thorough and helpful in resolving any issue I had.

I had a bad experience with a previous home warranty, but when I found Select Home Warranty I was very happy with the price they offered for the plan as well as the service call rate. Excited to see how they help with any issues that come up. After the initial price, they said they looked up my zip code and said I qualify for another discount because I’d where I was located.

I compared several home warranties and by far Select Home Warranty had the best rates. In addition to a great rate the longer the commitment the annual rate was lower. I’m so disappointed with manufacturer warranties that claim 5, 10 even lifetime warranties only to find out service calls, labor and many parts are not covered. Something I should have purchased long ago.

The agent was very thorough and carefully explained my policy renewal and offered alternatives to ensure I received the best bang for my buck. I felt confident after reviewing my policy and the agent assisted me well and answered all of my questions. I would definitely recommend Select Home Warranty to my friends and associates.

David ** was very thorough, knowledgeable and patient when relaying my options. I liked that I could pay for 3 years and get a significant discount as well as a reduction in the service fee payment amount. My experience with my prior home warranty company put in a bad taste in my mouth but I am now optimistic and working with a new company.

Easy and nice to sign up. Been looking at this type of service for many years. Finally decided to get the coverage and keep the family safe from an emergency situation. We will wait and see how the company treats us. Fred was nice to deal with on the phone. Giving him high remarks. Thanks.

I have had a couple of claims with this company and was happy that everything was fixed per the contract. Now, however, I put a claim for fixing my garage door opener, everything was sent in by the contractor and myself, and it is "still under review"!!!! It has been almost a month and calling every 3 days to check on that status. The reps are good, doing their job, but it is frustrating when you get the same answer.

It is worst home warranty service I have ever seen. Better not to have a home warranty than going with them. They never honor any of the claims and always find excuses to not service anything. All the good reviews about them are all fake. I have filed only 3-4 claims (Claim #: ** Claim #: **) with them in 5 years and they never fixed any of them without lots of struggle. Strictly NOT RECOMMENDED at all.

Appears the small print excludes the things that would normally indicate a problem, which is why I purchased a home warranty. Feeling I should have stayed with Old Republic Home Protection, based on their plan my claim would be covered.

We originally had our dishwasher break, paid 75 dollars for a tech to come out. SHW offered us 35 dollars, had to pay a couple hundred to get a new one and installed ourself. Then last month our AC went out. The condenser went out, tech said they probably won't replace it, tech was right, they denied the claim due to electrical failure. It is an electrical component. A very important electrical component to the outside. We paid 3500 out of pocket. They didn't give anything. I have escalated several times with not a dime.

Totally untrustworthy. They addressed claims that were small and again it was mostly covered by per visit coverage. When the water heater failed they just said they don't cover and now the HVAC is down and I'm trying to get an answer for last 8 days without any luck. They will just come up with reasons not to cover and wear you down with follow ups.

Honestly I couldn’t hate them more. I did the 3 year plan which was heavily discounted and I thought for sure in 3 yrs with all my major appliances being 20 yrs old I’ll make it out ahead. Well I didn’t. Plenty of my stuff broke but they don’t cover it. I’m not convinced they have ever covered a major appliance in the history of this company.

I purchased a home warranty from this company in Feb 2023. I have two appliance issues that have not been settled despite numerous email and telephone contacts. First, all the customer service is from off shore (I suspect India since all the people I talked to had heavy Indian accents (don't mean this to be racist just reality)). At times it was impossible to understand them, additionally the phone connections were not good.

The desire no stars but the site requires you to put in one. I have a rental property and the tenant's AC went out on 6/26. I called SHW to put in a claim on the 28th and they had a AC company out at the location the very next day. The unit is 27 years old and the parts are hard to find, the freon is not available to refill unit. He stated replacement. I called SHW to check status and they requested pics & maintenance records. I provided the photos immediately, but don't have any records. I explained numerous times I do not have, and we can do a conference call with previous warranty Company to get the information they need.

Could not find a technician and if they did, they were not qualified to do the job. All foreign phone reps and very frustrating. We had AC go out in the heat of the south 90 degrees and they still don’t have someone 4 days later. First sent someone who wasn’t even HVAC certified and then they cancelled at the last minute anyway.

DO NOT – I REPEAT, DO NOT purchase a policy with Select Home Warranty otherwise also known as: In Texas and Oklahoma: XPD Warranty Group, Inc.. In California: Select Home Warranty of CA, Inc.. In Virginia and New York: SHWP of VA, LLC. In Illinois and Georgia: SHWP of Illinois LLC. All other jurisdictions: Select Home Warranty, LLC. Policy #**. Claim #**.

On July 7, 2022, I signed a 3-year contract with Select Home Warranty LLC to cover my appliances. On Fri, Jun 2, 2023, I submitted a claim to fix my washer. On Monday, June 19th the technician arrived at my home to replace the parts which were sent to me by the warranty company. The technician was not able to repair the washer as the part was defective and another required part was not sent to me at all. I contacted the warranty company multiple times asking them to send me new working parts and fix the unit but do not get any feedback from them. The only solution they offered is $200 which is not enough to replace the unit.

It was a big mistake to even think about this group. Cheating and lying is their main business. After I discovered that they do not honor their promises, I canceled my membership and they tried to convince me to stay, but I refused. The AC stopped working during the heat season in Arizona and it took them 5 days to send someone, we paid him $ 100.00 for the privilege of showing up. He claimed that there was a leak in the system and it is not covered. I told them to cancel the contract. They promised to send me less than half what I paid.

Do not buy this policy!!! Reading reviews you will see all positive reviews are regarding the purchase of the plan. Never about the claims process. I have tried to claim 4 items and have been denied on all 4. A/c, stand alone freezer, well, and plumbing! The well was “covered", but I never received a reimbursement. The employees are all foreign and mostly have VERY poor English. The technicians can’t understand them and neither can I. Terrible service. I bought 3 year plan and added a stand alone freezer upon them telling me it would be covered. Then… Denied! The 24 hour service is a joke as you have to wait on hold a ridiculous amount of time!!!

Run away. I have been a customer for over 3 years. I have submitted 2 claims. Both were denied because of contract exclusions. Keep in mind that they decide what company to send out to make a decision on the reason for the failure. My last experience? My AC failed. My AC company was out that day. They reported low compressor pressures. The system would not accept freon so they diagnosed it as compressor failure. I told them to hold off on the $1800 replacement because I wanted the home warranty company to come out and "hopefully" cover the repair.

Based on my search on this Company, they have several reviews on how poor of service this company provides, calling them FRAUD and I am going thru the same issue that other have had with this "Company" from providing poor quality service vendors, to not having native English speakers, requesting a cancellation of the policy is a nightmare process between trying to understand the "agents", them making promises they will get back to you by the end of the day and not coming back to you and asking stupid and same question every time for "security" reasons. As I am writing this review, I being in a call with this guys for the 4 time over the same issue and I have 48 minutes waiting for a final resolution on my claim. Do not buy any product from this "company". You will be saving time and money.

In June of 2022, I called SHW to submit a claim for the first time since I have had my policy ( 272416951) with them since August 2021. It was found that there was a leak in my AC unit and freon needed to be replaced. They told me that because there was freon involved, there was no reason to file a claim as that isn't covered in my policy.

I attempted to claim a microwave oven that wasn't working, they came up with a clause from the fine print they can only cover 95 for new purchase. I claimed AC not cooling, they came up with fine print that it's not covered. In short I got scammed from this ruthless company that should not be allowed to do business in USA.

It took almost to get my claimed review and process for my AC repair and then they quoted payment of $150 and then said the rest was up to me. Why have a home warranty that takes that long and doesn't pay the claim. During that time they keep saying they would review and give me results within 24-48 hours only to ask for more info. Customer service keep saying 24-48 hours after my calls.

We contacted Select Home Warranty and they said they were still working on getting us a contractor to fix our system.

I purchased a home warranty from Select Home Warranty. Our furnace was leaking condensation, so I filed a claim. It was immediately denied without even looking at the furnace. When I paid for the home warranty, the representative said it covered the furnace. Wrong. They only cover what they want to cover. They are rude, and very misleading. We have had numerous home warranties over the years and this one has to be the worst. Save your money!

I have been a loyal Select Home Warranty customer for years, so imagine my disgust and disheartenment that I have had to contact you to complain about the manner in which my recent claim has been handled. Moreover, my attempts to resolve this issue over the last week has proven futile, which is why I have had go to this level to request immediate intervention. I want to preface this complaint letter by advising that I am a disabled elderly woman who is recovering from major reconstructive surgery due to an orthopedic trauma, so this current sequence of events which has transpired have been made worse, due to my current physical condition.

I signed up for a Select Home warranty last year. The first time I submitted a claim regarding the AC unit not cooling enough. This company has no website where you can check the status, they never sent any email regarding their decision as well as the status of your claim. After multiple follow-ups, they simply closed the claim without any investigation or justification for not addressing the repair. Please do not get trapped with 3 years lowest cost bla bla bla.. They have a huge disclaimer that they won't cover many repairs. They are aware that I am writing a review and they are ok with the review, please do your due diligence before signing the contract.

Stay away from this company. Their sales pitch is extremely misleading and I was given false information regarding coverage. You do not receive the policy with fine print until you sign up, and section 10 drastically limits coverage for repairs/replacement. This is despite being told age of items covered does not matter and that up to 12K a year in repairs/replacements are covered. This is absolutely not the case. I've filed two claims thus far and both times Select Home Warranty could not find a technician. And then coverage was at a minuscule fraction of my bill to repair the "covered" items. I've wasted hours on the phone with this pathetic company, typically being "man-splained" regarding section 10 of the policy. Be warned. This company is all lip service and no follow-through. They shouldn't even be in business.

When we initially filed the claim in January 2023, Select Home Warranty sent a technician to investigate the issue, but the technician provided us with inaccurate information by stating that nothing was wrong, without any diagnostic report or plumbing service rendered. He also recommended we ignore the issue. We later discovered that the root cause of the problem was a leakage in the garage plumbing junction area, which means the SelectHomeWarranty’s original information was misleading and problematic.

Based on this website, I chose SELECT HOME WARRANTY for 3 of my properties in California. THIS WAS A COLOSSAL MISTAKE. SHW (Select Home Warranty) has an unbelievable contract which allows them to wiggle out of fixing any and every item brought to their attention.

Please read the small print in Select Home Warranty contract. Wording is tricky in many instances when comes to providing proper coverage. For example, when it states major replacements after three months, their position is three months after the initial 30-day waiting period which means you are really not covered for full replacement until four months have elapsed. Another example is when they authorize you to bring in your own service provider "to come and diagnose the issue" and you are given a "$100 pre-set Authorization limit." Then the wording changes the offer to "reimbursement is ONLY available for covered repairs." Based on the second part, they refuse payment because there was no repair, only a diagnosis. In my opinion, you are wasting your money on this warranty!!

Ed ** was my sales agent. He clearly explained the terms of Select's home warranty policy so that I could compare it with the coverage under my current home warranty policy (with a different provider). Ed also was very responsive to several detailed questions that I had regarding the policy provisions.

So after this kid offers me what's supposed to be a great deal on a three year home Warranty plan and tells me how I'm covered top to bottom they have screwed me the both times I have needed them. The first time my heating system stopped working in January. If we didn't have the fireplace we would have froze to death or we would have had to spend money on a hotel. They kept telling me that they couldn't find a tech to come out. I must see at least three to four HVAC service vans go by every day. Turns out I ended up fixing it myself with a little YouTube help.

Select Home Warranty is a complete scam. In big on the front of the policy it says water heaters are covered. I put a claim in because my water heater was leaking and they sent someone out that said it needs replaced. I was denied the claim because they don't cover leaks. According to my plumber 95% of the problems with water heaters are leaks. So they are covering only the $5 repairs you can do yourself. Well that was my fault for not reading the very, very fine print on page 39 of the contract. However, they should not have sent someone out which I had to pay $60 for if they knew my water heater was leaking and it wasn't covered. They are a complete scam. Do not use them.

Avoid like the plague! We - and even more so our guests, have dealt with the joys of having a broken heater/AC in the guest area of our home. The fact that three of our guests thus far have had the pleasure of experiencing it speaks volumes about the efficiency of the company we've entrusted our home warranty to. We reported the issue over four weeks ago, and they've shown an exceptional commitment to procrastination in addressing our claim.

This company is a scam. They advertise, market, and sell to you the false idea that if anything goes wrong in your home they will reimburse you for the full cost of the issue or damage. This is so far from the truth. My hot water heater stopped working in the middle of winter. First of all, it took them over 2 weeks to "resolve" the claim (they advertise 48 hours to resolve claims), and their version of resolving the claim was to offer me $300 on a $5,000 repair. Have you ever lived through a cold winter without hot water for 2 weeks??? When I complained and threatened to cancel, they offered me $400. When I threatened again, they offered me $500. This company is a scam. STAY FAR AWAY!!

SHW contracted a company to repair my electrical problems with 2 switches and 1 outlet, but after 2 hours the same problem occurred which also caused problems with my dimmers. The company refused to repair my dimmers and SHW too because they’re designer decoratives, however, the problem occurred when the tech thought he fixed my problem which caused my dimmers on a completely different wall to become inoperable. The dimmers had been working for the past 5 years which meant they were working prior to the tech arrival. The tech couldn’t tell me what the electrical problem was as he packed up. When I called the electrical company, they told me the tech didn’t know how to repair the dimmers.

When I was sold Select Home platinum service. I was told they would help cover the cost to repair or replace my appliances, hot water heater and hvac system. My hot water heater went out and I was told you have been approved for a cash reimbursement in the amount of $175.00, which you may use towards repair or replacement of your current unit. After a Review of the information and diagnosis relating to your claim, it has been determined that the cost of repairs exceeds the current value of your unit. In the event the repairs or replacement exceeds this amount you will be responsible for the balance. So instead of helping me repair or replace the unit they are giving me the depreciation value of $175. This is a total scam!!! Do not buy this warranty service!

I took out a policy in 2019 and in the last 4 years this is only the second time I have had a claim. My AC unit has a Freon leak and the the whole condenser and evaporator have to be replaced at a cost of 6800. Select Home Warranty denied my claim as they apparently don’t cover freon leaks. The last time I had a claim on my AC as well the compressor had gone the compressor was still under warranty so it was replaced for free but the labour was 1200 dollars which again Select denied the claim. They are just a huge scam it would appear. They will think of any excuse so as not to have to pay out. Please don’t fall for this like I did.

I had a terrible experience with Select Home Warranty. When I signed up, they didn't inform me that I would need to provide a record of maintenance for the previous three years. And when I tried to file a claim, they always declined it, even though I had followed all of their procedures. It was frustrating and disappointing to deal with such an unprofessional company. I do not recommend Select Home Warranty to anyone looking for a reliable and trustworthy home warranty provider. They are scammers who will do everything in their power to avoid paying out on claims. Save yourself the headache and stay away from this company.

Made promises in regards to home warranty, never followed thru on commitment. Repair was diagnosed by vendor, they sent out. He spoke to them on the phone in my presence on speaker phone, then contacted me, indicating they had to do a review. But they told him they would reimburse me for $75.00, which I heard. Once approved, they would send a check.

Select Home Warranty is a scam. Worst service ever. Every time I tried to use them I ended up hiring my own technician and pay out of my own pocket. Even for minor repairs the process of sending someone and get approval took so long. Technicians they sent tried to cheat me, and they don't show up on time or never show up. At one instance, Select Home Warranty approved to pay $2000 for AC unit replacement which I proceeded to replace but later they reduced to $650 and still after one year I have not received it. I tried to cancel my policy but they are refusing to send the money back. A total fraud.

They can't fix the electrical in my detached garage, they can't replace the water line on the back of my refrigerator, they can't repair the valve on my pool heater. They seem to be useless. I paid a whole year in advance and added additional coverage for septic tank and pool. They said the garage was separate from the house. They said they didn't cover water dispensers and when I called back to clarify it was my refrigerator, they then said they don't cover condensers, I explained it's the water line leaking on the back and they still denied my claim. My last claim was for the pool heater and a tech came out and eventually called someone and they told him it was the gas valve and they needed approval from the warranty company but I also got denied because they don't do valves. I still had to pay the tech fee. I am so disappointed and would not recommend them at all.

I became a Select Home Warranty customer on 4/5/2021. I purchased the Platinum plan, paid for in full, upfront. My plan ran from 4/5/2021 - 11/5/2024. The policy cost me $1049. My service fees were supposed to be only $60. All of this is written in the policy. I have only tried using the policy twice late last year 2022; both times, they never honored either attempt, by not sending a provider at all the first time, or sending one who ripped me off for a made-up service fee in cash, which was supposed to be free (because of the first mess-up).

Very inadequate service. They claim to repair or replace a covered item. However, it seems to be their preference to decide to replace it.... Then they subtract depreciation based on age of the appliance or system, and offer a very nominal amount towards replacement. When discussing the contract upon selecting this warranty company, they never shared that their amount of replacement would not be the fair market replacement price. They've done this to me 3 times. Only gave me $75 towards replacement of garbage disposal, $90 towards replacement of built in microwave, and now they are offering $210 towards replacement of hot water heater, which will cost approximately $1500 to replace. They also require you to pay a deductible to the repairman, which for me is $65. But they are also subtracting a $65 deductible from the minimal replacement offer.

Select Home Warranty is not recommended. I was told by the sale rep that there is a 30 day waiting period before a claim can be made. My garage door opener stopped functioning just over a month after I enrolled. A technician was arranged by then to come but when he called in to give an estimate for the replacement of the motor the claim was denied as they said I was within the 30 days period. Apparently after the first 30 days the warranty is effective. After that you have to wait another 30 days to make a claim. This was never disclosed to me when I enrolled. I had to pay the $75 for the deductible as well as the full amount to replace my garage door motor. Needless to say I cancelled my enrollment for which I had to pay another $75. Not a company one should deal with!!

I purchased this contract in December 2022, paid in full for three years, I placed a claim for washer and the tech came out and didn't repair the washer, call him back the next day and he stated he would come back and never did, called the company and they said they would send out another technician in 24 hours. Never happen... Had to call back and still no technician. Called to cancel my policy.. Talked with several people who didn't cancel the policy..One person said the policy was cancelled and never sent email confirmation, they give you the runaround if you want to cancel,,,put you on hold,,transfer you to different people...Still don't know if is cancelled....Run from this company..If you paid by credit card contact credit card company....to get your refund...Never had such a bad experience!!!! Don't trust what they tell you..

Select Home Warranty does not stand by their promise of 2 - 4 business days to service your claim once you file the claim. I submitted a claim for my furnace on January 21st, 2023, and today is January 31st, 2023. The company claims that there's only one contractor in my area to service my claim. Unbelievable!! The contractor they sent out originally never showed up and now they want to send the same contractor back out. This is unacceptable!! Let me also state that this isn't the first time I've had this problem with this company; my water heater for an example - water all in my garage and I was told I would have to wait until they found someone in my area.

This company is the worst. They took 4 days to get a technician out for a bathroom clog. I advised them that I had one bathroom and needed it to be prioritized. They finally gave me a number for plumber. I called him and he said that he didn't not work with them and had not worked them for years. They continued to book jobs with his company and not letting the customers know that he would not be coming. I ended up using his coming out-of-pocket.

I have a claim for a dryer started on 11/5/22, it is 1/27/23 and nobody has come out to fix the dryer. I have contacted them many times including the salesperson with nobody coming out. The last time, they said they would escalate the claim, nobody came out. We had to go to the laundromat to get our clothes dry. We had family visiting and we finally went and bought a new one; we were so embarrassed. This is the worst customer service I have come across in the last 60 years. Very disappointed!

DO NOT CONTRACT THIS COMPANY. IT IS A SCAM. They claim to repair or replace your appliances or repair your home electrical, water, HVAC systems with only a $60 dollar fee after paying over $10,000 for the membership. Then they do nothing. They are non-responsive and when you get someone on the phone, they speak a very limited English. There is no supervisors that you can talk to. No return call when they promise to do so. No urgency in handling your issue. Every claim I submitted was denied. Even when it was within their standards. I had to file several complaints with the BBB to get their attention. Even so, the resolution was not satisfactory. DO NOT BUY SERVICES FROM THIS COMPANY: SELECT HOME WARRANTY.

Do yourself a favor and avoid this company!!! I have had the plan for 2 yrs now. Took the Premium plan that is supposed to cover everything. They will lure you in with discounts to lower yearly premiums, talk you into a multi year plan, then deny every claim. They use very deceitful advertising. NOTHING, no repairs are covered. They find a way out of every claim.

I was contacted by a sales representative after inquiring about the service contracts. I made it clear to the sales representative that my current service contract expired in December 2022, so the Select agreement needed to specify a start date of January 1, 2023. I paid upfront for the annual contract, and when I received the agreement via email, it had a start date of 11/15/2023. I sent an email to the sales rep who sold me the service and asked him to revise it. His attitude completely changed from being kind and professional to rude and arrogant. This was a RED FLAG, so I notified my credit card company and filed a dispute. I called the billing dept. for Select and explained that the agreement needed to be revised or I would cancel. They emailed me a revised contract with the correct date.

In our direct, multi-year experience with Select Home Warranty as customers, we could not ever recommend a company of this poor stature. They may be under the wrong impression that they do not have educated or decent people as customers. With that said, they have attempted to charge us for LABOR costs in addition to a regular copay costs. Meaning, for the item we needed to have repaired, it would have cost more than double the cost, just to go through Select Home Warranty, rather than your own contractor. Of course, this is certainly against any contractual agreement because a copay is all that contractually required for the item at hand, but they will certainly attempt to mislead first, fix later with great delays.

Do NOT use this company! I have had home warranties with all my new homes. This company is the absolute WORST! It takes an average of 50-60 minutes to actually speak to someone, located outside of the US, then when you get them they just read off a screen & are unable to answer any questions outside of what is on their screens. They never have any of their "contractors" available so after 5 days they will allow you to get your own BUT other company has to call Select to speak with the authorization department while in the home & prior to any work being completed. I have experienced this to take upwards to one hour minimum. No plumber, electrician, etc. is going to wait that long for approval. So they either leave or you pay & cross your fingers it will be reimbursed.

Jonathan was very fair and helped me in finding a plan. Select Home Warranty is a top company I selected to cover my home and the experience was very good. In addition, Jonathan was instrumental in meeting my needs for the coming years.

He was very helpful, answered all our questions. Explained the plan. Told us about the 3year plan that it could be transferred to the new owners if we do not buy a new house. He also told us about the local company you use and about the roof repair.

My initial contact with Sam was very pleasant. He answered all of my questions and most importantly, he was not pushy. He explained all of my options and helped me find the best discounts based on my qualifications. I did call other companies and got pushy salesmen that insisted on signing me up immediately. Good job Sam.

David was very helpful as a sales associate. He was not pushy, helped me get a great deal, and answered any and all questions that I had. He was knowledgeable, friendly, and followed up on his word. I would recommend David to a friend, 10 out of 10.

Connor was extremely helpful and extended me the best policy to meet my needs. Highly recommend him. Best policy after my research of other policies and recommended the best deal for me. Did not pressure me into any service. Understood my limitations as far as my budget and willing to work within it. Very pleased with Connor.

The customer rep that received my call was quite friendly yet quite professional. After receiving the service that I needed she assured me that it Tech rep would be contacted as soon as possible and that I would be notified by email as soon as one was available.

So far, I received a great price and coverage from Select. Compared to others, they seem to be the most competitive. My salesman was very good and got me a great deal with the coverage that I need and expect from home warranty.

We have used Select for a couple years now and have a pretty good service with them. We will definitely consider them when we renew our home warranty. Although the coverage is not as extensive as other home warranty companies, the better price helps make up for this.

My first phone call to Select was informative and very courteous. The gentleman I spoke to was very easy to understand and answered all questions I had. The one question I meant to ask was is there a limit to how many times you call? Can they cancel a policy. I have heard excellent reviews from neighbors who recommended them. Follow up has been great.

Good customer support, knowledgeable representative, plan was what I was looking for, easy to get in touch with, called back, answered all questions, can use own contractors, rated high in Google search, will see how plan works when and if it's needed.

Lucas was extremely helpful in helping us choose the right coverage for us. I felt it was very professional yet friendly and I appreciated going through all the options available to me. The process was very simple to initiate and he answered all my questions.

Great service that delivers peace of mind to a new homeowner. After buying a home and doing lots of renovations, the last thing I need is an appliance breaking down or plumbing and electrical issues. This warranty is thorough and the customer service is friendly and informative.

I was highly pleased with the service I received from Eric **. He was very professional as well as knowledgeable about the Service I was about to receive In this contract. The price at receive Was reasonable. I've never used you before but I believe I will be happy with the service.

Steven was very knowledgeable and polite and went over the items that were covered line by line. Even went so far as to let me know I didn’t need an option. He did not try to sell me something that I didn’t want or need. Great guy.

I am very happy with the value of the services being provided. Customer representatives were very helpful and informative. Would definitely recommend to friends and family members. I was with another company and wasn’t happy with their services. Glad I found Select Home Warranty.

Select Home Warranty is ranked the top home warranty company in the Austin area, and their customer service lives up to their rating. Very knowledgeable sales representatives who take their time to answer all questions about their services. I would recommend them to anyone looking for a comprehensive warranty on their home.

Ryan was able to help me get all set up at a great price! The process was simple, quick, and painless. I am happy to have my home warranty in place for the next 13 months. Thanks so much for your personalized approach!

I was shopping for many other places, this is one of the best services I ever had, great team, very quick responses, VIP services are the best, best thing to choose for 5 years + one additional years free, good luck.

Thought I would renew for another year; first year it was difficult trying to get service and or contractor; will try Select one more time. If this new year doesn't work out will go with American. Trying to get service and someone to come out in my first year was difficult after several calls. Hopefully this new renewal will be better.

Elliott was great to speak with. Honest and easily answered my questions. Make me laugh a few times too while spending a lump sum. :) I haven't had any claims so I can't really comment on the value and coverage fields (5 star) below.

The person who renewed my contract went the extra effort to secure a good deal for me, and I appreciate that. I do NOT appreciate being hounded on the phone prior to my calling. I received no fewer than 3 robo calls a day for weeks on end, including holidays. That nearly made me switch to another service.

Jeff was an excellent salesman who answered all my questions clearly. He was very patient and I think I got a great deal. I just hope personally that I receive all the great incentives he offered, especially those not listed in writing.

Select Home Warranty made it very easy for me to renew the contract and gave me very good options where I can save money. Isaac from SHW was excellent in explaining all the important details and the discounts that I could get, the process was very fast and easy and I got few months free.

Repair was done on 12/30/22 and system did not work again. Tried few times with other operator but did not resolve the issue. This operator is prompt and helpful to escalate the issue to their office, and technician has been assigned promptly.

Washer covered by policy starts acting up. I place a claim. Select Home Warranty sends out technician that states the master control panel/circuit board is the issue and replaces it. I'm charged $65 for tech to come out and then another $25 as the warranty only covered $500 and the master control panel/circuit board was ~$525. Washer still acting up after replacement, so I reach out to the technician who states it could actually be the lid/control panel. Reach back out to Select Home warranty who say the lid is not covered. I ask them to take back the ~$525 circuit board out since that apparently wasn't the issue. They refuse.

Ryan ** was wonderful. He returned my call within seconds, was very informative, and had several affordable options. Very pleased with his service as a new customer. I hope my interactions with all employees over the next few years are as easy and pleasant.

Great company. Easy to work with. Included everything and gave a great price. When we paid in full for three years we got 6 mos free. Very happy we don’t need to worry for years to come. Very happy. We did shop around. Definitely best price.

We are very please to have purchased the Platinum Care coverage plan with Select Home Warranty. The representative was very knowledgeable and helped get the best price. The coverage for the appliances, etc. are great. All my questions were answered immediately.

Lucas was very helpful and informative. He clearly went over the plan and various options in detail and was able to explain the advantages of each. We was not overly pushy, but did sell his products well. I would recommend this company to any new home buyer.

My experience with your rep Alan ** was good. He explained the policy coverage in detail and answered all of questions. He was very courteous and provided detail and all incentives clearly. Also, provide the service detail in my area.

I have renewed my policy in anticipation of large upcoming claims. In the past year, I had a couple of claims denied, one was very large. I had to replace my swamp cooler (a version of central air that can be used in very low-humidity areas, like deserts). The cost to me was $4500, substantially less than a central air system would have cost. While SHW would have covered central air they did not cover the swamp cooler. Another claim that was denied was for the ice maker in my fridge. I was told that while the fridge itself was covered the ice maker was not. This was a much smaller claim (about $250 including labor), but it was denied. I had a couple of small claims that were covered and that pretty much let me break even on the cost of the policy. So even if I only have small claims in the coming year renewing will have been worth it.

Fred was very knowledgeable on home warranty coverage and helped us select a plan to make sure our home is protected should we need it. We only purchased homes from the builder, so wanted to make sure we were protected In case any large items need repairs or replacements.

Crooked business practices. Denied claims due to accidental wrong information selection during claim process. They just want your money but leave you high and dry when it comes to holding up their end of the deal. Can't speak to anyone who you can understand and can't talk to a manager or higher up. 1/2 the time they don't get the info you emailed to them. They never communicate with you. You always have to communicate with them. And lastly they pay you in free months service for good reviews. All of their good reviews are paid for by giving free months service. Non are actually good reviews by actual customer that I can fine. Don't walk run from this company

Steven was knowledgeable and very responsive to my quesitons and worked hard to get me the product I needed at a price I could afford and with the services I wanted and more. I would definitely recommend this company and Steven to someone looking for a home warranty!

I called for a cost to speak with someone about becoming a Select Home Warranty customer on behalf of my mother. The sales associate was very informative and provided information about the service, to include information about the sale that was ending in less than 2 hours. This was the first Home Warranty company that I called, and I planned to call others. --After speaking with the sales rep, I decided that I would purchase. After signing up, I called my sister and told her about Select Home Warranty, the sale and my experience with the sales rep. She decided to get the service. I called again and signed her up.

Great Customer service and Good Rates. I was able to get everything set up in 15 minutes and was provided with the best rates. I was provided the multiple options with different terms, all valuable options. They walked me through the pros and cons of each one and helped select best option.

I placed a call to the Select Home Warranty service center for basic information and to inquire about service areas and procedures necessary to file a claim. After discussing all options, including benefits for paying more than one year's coverage in advance, I decided to purchase coverage for one year. Our phone conversation was not brief, as we spent 22 min. talking for me to gather all necessary information to make a decision.

DAVID WAS HELPFUL, KNOWLEDGEABLE AND FRIENDLY. He was a delight to work with. He explained all option and found additional savings for us. I appreciate his working to explain all options. Thank you David for your expertise and skill and soft sale approach.

The customer service representative of Select Home Warranty who contacted me was warm, friendly, and professional. I appreciated him taking time to answer all my questions, especially since this was my first time purchasing a home warranty service. While I know his desire was to make a sale, he never came across as “salesy.” His focus was on how he could best meet my needs with a home warranty service. Yes, I did purchase my first home warranty service from him.

I have been unhappy with my current service provider. The sales representative for Select Home Warranty was very helpful, informative and thorough. He explained the costs and benefits, and even offered additional incentives if I became a customer. I was pleased with his offer and signed up.

My customer service rep was knowledgeable and very helpful. He was able to help offer me an affordable option with the coverage I need so that I could get my policy started immediately - without pressure. I would definitely recommend them to a friend.

I was very happy to sign up with your warranty company. The prices were competitive and the customer service from Peter was reliable and efficient. I’m very confident I will have a great experience when the time comes that I need to use the warranty.

Very helpful and very knowledgeable. I didn’t know what I really wanted for the correct price that I felt comfortable with the price within my financial budget. He was very professional in his approach in assisting me with the best possible value for what my family was looking for.

Great experience as a new customer. I didn't have the time in the new year to spend on the phone, so my rep did all the legwork online and made it an easy process. Would highly recommend. I would change the frequency of the phone calls once I inquired online for a quote. It was a bit much at first with the robocalls.

This is my second contract with Select Home Warranty. The first one I transferred to the sellers who purchased my previous home and this one for the new home I just purchase. I purchased the Platinum Care multi year plan to take advantage of the additional free months and reduced service call fee. Couldn't be happier with my Choice.

Salesman very nice and knowledgeable. I like coverage and the price of the warranty. I am dropping my old home warranty because of price and not wanting replace in kind or at least replace with comparable value. I am looking forward to working with Select Home Warranty.

If you review the records, finally, I got through to the guy at customer service, but the system could certainly be streamlined. It seems that the early options all lead the billing they are totally and completely helpless. They repeat the same thing over and over again as if reading from a script, I know it’s offshore and customer service is a dying art but your company has a good reputation and I’m a good customer.

My clothes dryer was making a thumping noise. I called Select Home Warranty and they told me that a technician would be in touch with me within a certain time frame. I was contacted within that timeframe. We set up an appointment. The tech arrived on time. Corrected my problem that same day. This was my second experience with SHW and I am well pleased with how they handled my claim.

When I was looking at home warranty companies, the representative from Select Home Warranty was knowledgeable and courteous. They went over the plan options, listened to my concerns and answered all my questions. It was an easy choice to go with Select!

Looking for a new warranty company as the response time with my current provider is too slow. I read the reviews and Aaron was knowledgeable and helpful, so far so good… We will see how the service is when I need service.

We were very frustrated with our existing Home Warranty plan, poor customer service, lousy communication, lack of follow through, etc. While searching for an alternative I found Select on Consumer Reports and called them for a quote. Robert ** answered our call and not only gave us a great signup experience. With his keen knowledge and experience, he saved us money by discovering we were entitled to a special rate for Seniors. We purchased a 5 year plan (which will give us an 6th year bonus). We saved on the annual premium and the service call rate for the life of our contract. Needless to say, we are looking forward to doing business with Select. Our new year is off to a great start.

I have been pleased and satisfied so far with my first claim. The telephone representative was very professional and courteous. She has scheduled a follow up appointment within the next 48 hours. on my claim. I am waiting to meet with the repair person.

Everyone I spoke to was informative and above all courteous. I had been with another home warranty Co. that actually talk down to me when I called to renew, after being with them for 4 years. When I got in touch with Select Home, they immediately put me at ease, answered all questions without mansplaining.

Do not use them! Dealing with Select Home warranty has been beyond frustrating and difficult experience. They denied our broken AC claim after over a month of reviewing it. Their rejection email deliberately skipped crucial sentences of the contract pertaining to our favor and copied a few sentences in favor of SHW. The most important parts of that section were omitted, forcing us to assume that we are not eligible for the repair due to exceeding our available cap. Their inadequate copy/paste answer was created in hopes to have us cease any further service requests. Despite our calls, emails no one has reached out to us to discuss the issue further and find a common ground, Do yourself a headache and months of calls and frustration. Don't use them! Their customer service is non-existing, and staff has been trained to lie and deceive. Don't recommend the company to anyone.

This is my 2nd year with them. Last year we had no repairs. I'm learning you get what you pay for. The reviews I read were good. But, if you read many they are from home owners that haven't needed repairs yet. SHW actually awards you with an extra month free if you leave a good review. And, they go out of their way to help you purchase a plan. For me, they lowered the price and allowed me to make 3 payments.

We have had only 1 request for service to our refrigerator. The person taking our request did not placed the order, so it took over 2 weeks to get someone here. After I called again, everything went through and we had excellent service! So far, so good!

This company says one thing and does another! They want their money on time but when it is time to take care of an issue, they work to find every excuse not to pay. My heater has an issue, and the tech did come out to look at it. He stated a certain part was needed to fix the issue, and he would let Select know this. A few days later I received an email stating that they needed a picture of the unit and also the maintenance records for the unit. I guess they assumed I did not maintain the unit. I provided them the name and number of the AC/Heater company that has been maintain my unit for the last 2 years. A few days later they stated that they were only going to pay $150!!! WTH?!! Now mind you I have the best policy (platinum) that they sell. They knew exactly what it would cost to fix it as the tech reported to them and it seems they kept making excuses to not pay.

I have a dryer that at this time is 1650 new. Refurbished it’s 800. To fix they’re charging them 350 they said. They informed me they will not fix 'cause it cost the price of a new unit. An will refund 175 instead. After providing a receipt. There is no dryer that I know that cost 175. The dryer I have is LG DLEX8100v.

After reading many of these reviews I believe them to not be real. This company is not to be trusted. They are a scam. It is $500 for all of your appliances per year. That is not how it is written in their contract. It is very gray. They do not say ALL appliances or PER appliance so you do not know until you are forced to be out of pocket for much more than that. $500 does not cover appliances these days. They pitch you something that is not what you are getting.

I purchased Select Home Warranty and my AC system stopped working. Upon checking they denied the claim that it doesn't cover freon. They deny covering even the repairing actual equipment. Very elusive with their claims. I do NOT recommend this product! Be AWARE of what you are getting into.

We filed a claim for an HVAC breakdown in July 2022. Select Home Warranty lost the first claim. Because they were unable to find a service contractor in our area (Bucks County PA) we had to hire our own contractor whose invoice added up to $850. SHW only reimbursed us $150. This amount only covered our contractor's service call and not any labor or materials. SHW's marketing literature states that they have the industry's largest service contractor network and yet they were unable to find one for us! Also as a result of this, we had to purchase a portable air conditioner since our area was under a severe heat wave. SHW is not a warranty company that anyone should consider using. Very incompetent.

I was looking for price comparisons for Home warranty service, to compare to with my current warranty service and almost immediately a sales rep called, trying to pressure to buy right now, I said we would think about it, and he said if I don't buy right now, I won't get the discounts he was offering. Our current policy has 2+ months left, so don't need until 2023, and he said we need to have two policies, that it would only be better. I hung up on him, as he wouldn't stop. He called me back that night, and I told him I was not into pressure sales techniques, and to not call back. He kept calling, finally got him to stop.

Select Home Warranty is a huge joke. Save your money and run. Bought the 5 year policy 2 years ago; only submitted 2 claims and both were denied. The last claim was a washer, they sent a technician and completed diagnosis ($60) then the technician went ghost. 1.5 months later after 6 phones calls to SHW they advised to find our own technician but have them call prior completing a diagnosis. We called a few and they pretty much laughed at us suggesting we made a big mistake with SHW. During this time our washer fully stopped working and with a 6 member family a washer is very needed.

Upon enrollment representative advised plumbing, refrigerator, electrical were all covered item. But once claim for refrigerator was submitted it was denied as not covered. During enrollment I requested a paper copy of policy (subsequently 2 more 2 times), never received. My policy is now canceled. It will take 30 business days for refund minus a 75 dollar cancellation fee (fee was not explained at enrollment). Since I could not read the policy I was not aware.

Within minutes of my inquiry, David ** returned my call and provided a quote to meet my needs. He was quick, prompt and very courteous. David is very knowledgeable and able to answer my questions without hesitation. I appreciated the "no hassle" approach and the clarity in presenting the policy and coverage. It took only minutes to secure the coverage I needed. Thanks David!

The customer service representative executed a very informative and cordial call walking me through the entire start up process and coverage. The per call pay is lower than my previous provider with more coverage as well as a lower monthly rate. I was also able to save by utilizing a one time payment strategy.

I signed up with Select Home Warranty online. After receiving a phone message from them, I called back expecting to be pressured to buy other services. I was pleasantly surprised to be offered a better deal than I found online!

I was in the process of choosing a home warranty insurance. Ryan ** from Select Home Warranty was efficient, polite and super helpful. He found a great deal for me and was able to answer all my questions. I hope this was a great start of the future dealing with Select insurance company.

I requested the claim, and the response is quick. The dispatch sent me text message for an appointment, but some problems happen online to answer back to them. Another agent in Select home warranty calls me to confirm the process of the claim. It's a good service to confirm it.

I had recently purchased this warranty to replace my Old Republic Home Warranty; I got a great deal not only annually but also if you obtain the multiple years and you can move it to another residence if you are constantly moving. I had not received my packet of information so I called to retrieve it and as soon as I called I received it in an email in less than 5 min.

I detailed my A/C issues and the agent created a claim for me and instructed me to send an email with the details and invoice for my repairs. We discussed when the issue occurred and he documented those details for the claim. Good job.

I have just finished setting up a home warranty with Select. The process was very easy in spite of the fact that I had many questions. Alex answered all my emails immediately and provided the information I needed to sign up. If their servicing is equal to the enrollment process, I plan on being with Select for as long as I own my house. Great prices, too.

On June 27, 2022 I signed a home warranty contract that covered five years of services for the cost of $1837.47. The sales representative stated all items for air conditioning units were covered under this warranty. On September 9 I filed claim for my air conditioning unit and was provided an inspection for the cost of $75. The technician determined that the thermostat needed to be replaced on my Carrier Infinity system. My contract has a limit of $3,000 in claims per year, and the claim had a cost of approximately $1,000 to replace the lowest cost Carrier thermostat.

I need to clarify the service call rate and was not able to get that online. So I called the customer service line. The sales representative explains plans clearly and offered additional discount. But he is not pushy at all. Very professional and knowledgeable. I am so glad I called.

Awesome service, I have problem with toilet, so contacted Select Warranty, they response quick than expected and their communication was very good, quick response and dispatch appointment was scheduled on time, the plumber show up and do the work, all go effortless. Top recommended.

Alex made the purchase of a home warranty as a gift for first time home buyers a very easy process. He ensured I knew what we were getting, what the cost would be, special programs being offered, etc. I'm sure our daughter and her family will rest easier knowing they are covered.

Having contacted Select Home Warranty on October 12th relative to my A/C dying, they assigned Integrity A/C for repairs. Integrity accepted the challenge, but did not return 2 calls I made to them and did not respond to Jessica's (Select Home Warranty agent) either. Jessica was very professional and amenable to referring my case to another repair company who has been to my house before and I was very happy with. All is well, and so far, I am very happy with Select Home Warranty and their reactions to my needs.

The customer service was excellent. They know how to work with the customer to feel heard and taken care of. I am going to call about an issue I am having and hope to continue to have great customer service.

Alex quickly upgraded my order and gave me two free months without asking. He saved me a lot of money and even offered additional discounts but they were not in my budget. He was not pushy when I declined them at all. Great service.

Representative expedited my claim to get a technician out this evening to see why my heating system is not working!! I feel this is beyond and above cause it normally would take a whole day to get someone out!! EXCELLENT CUSTOMER SERVICE!!

I called for service on my dryer and was connected to a very helpful individual who took all information and responded via email with the next step to contact a repair company for my problem and that they would contact me via email with his name.. VERY IMPRESSED WITH THE SERVICE GIVEN ME BY SELECT HOME WARRANTY.

While it's been about 3 - 4 weeks since I've submitted this claim I feel like Select Home Warranty is trying to resolve the problem. My only problem now is getting a qualified contractor to show up to repair my heat pump. The 2 companies that were assigned both had problems either showing up or following through with their diagnosis of the problem but I'm still hopeful it will be resolved.

My AC had gone out, due to the drain line failing. They had someone out within 24hrs of making a claim. Repairs were approved quickly and I only paid my deductible. Was my first experience using any home warranty. Would recommend Select Home Warranty to new home owners.

This was a pleasant experience. It was easy to do on the phone, and the extra 2 months is a bonus. The price for the year was great. This policy is the easiest I've ever seen. The fees for callouts are comparable to the industry standard, but the coverage is more bang for the buck.

I called with a repair request and the service was pleasant and prompt. Technician showed up on time and repaired my clothes washer in record time. It was great service and a great experience. Thank you Select Home Warranty. I would definitely recommend your company as prompt and reliable.

Very happy with the purchase experience of my new home warranty. The sales associate was very knowledgeable and took the time to answer all my questions. I shopped around and decided to buy a Select Home Warranty because of the cost and coverage. By far they are the best value for a new home warranty!

My representative was great! He made sure to get my contact info corrected and also provided additional savings for me. He provided excellent customer service. The overall experience was very satisfactory, and I’d highly recommend to anyone who is in need of coverage for their home. I give this company a 10/10.

SCAM ALERT!! If the salesperson tells you that you may cancel your contract after a year for a full prorated refund, they are LYING to you! The stipulations deep within the contract state: "13.2. Cancellation by You. You may cancel this Agreement within thirty (30) days from the Order Date of this Agreement, as set forth on the schedule page accompanying this Agreement. In the event you cancel within the thirty (30) day period, then You shall be entitled to a full refund if and only if, no service has been provided under the contract. After the thirtieth day, you may receive a refund pro-rated at the non-discounted annual plan cost. A $75 cancellation fee will be charged and any service costs incurred by Select Home service contract."

The customer service representative called within minutes of my online request. He was friendly and knowledgeable and he was able to complete the transaction quickly and easily. I wish other businesses worked this way! (Why is everything painfully slow when you call phone or internet companies? He was prepared with clear and concise answers to my questions. Overall, I was happy with the experience. I have not used the company yet, just signed up earlier today.

I notified Select Home Warranty that I had a problem with our dishwasher. They scheduled my repair and I was called by their repair crew very quickly. They came out very quick to repaired our dishwasher. Excellent service with very nice service men. I would recommend Select Home Warranty to anyone.

The process of purchasing warranty was simple, however I haven’t used the warranty yet. Prices are a little high than others. Others offer a low price for per visit of a claim. Seems to have enough coverage in the areas.

They came out promptly to access the dishwasher and see what needed to be done. The repair company did not update them but when I call to inquiry they quickly found the information. They were unable to fix it but did offer $200 reimbursement if I replaced it with a new dishwasher. I am working on submitting the information for that now.

Excellent customer service. The rep did not haggle me but provided me with ample time to decide. Best deal and rate on the market for the coverage. I am glad I chose Select Home warranty. You will not regret going with them for service.

Jeff was absolutely amazing offering me different plans and bonuses that made it impossible to pass up on the great offer. My house is now completely covered for the next six years worry free. You would almost have to be an idiot not to take the buy five years get six year free offer when you could protect your home for under $400 a year and get $11,000 a year coverage at the same time per year. It’s a no-brainer.

Alex was very professional and explained the warranty options and pricing clearly, and presented several options. We have not starting using the service yet but so far the experience has been excellent. I highly recommend Alex and his company.

Just signed up. Super friendly customer service and explanation of the warranty. They offered me an address discount when I called in. So far so good with the choice. I have had a warranty previously with another company and based on the initial call I’m looking forward to this.

We just joined about a month ago - joining was a breeze - time will tell on needing service - customer service was helpful. Seem to know what he was speaking on and received an email right after hanging up. I will have more to report if we ever need to call in a service call but today I’m happy we joined this group.

Tony G was a great experience in that he was knowledgeable, pleasant, and worked hard to make sure I got the best plan for my home. I am confident that I made the right choice in choosing Select Home Warranty based on my initial experience. I will keep you posted as I experience all the benefits of this company.

Easy to sign up. I haven’t had to call yet but I’m confident it will be great! Friendly and knowledgeable representative. Hoping that when time arrives, it will be just as easy to submit a claim. With prices the way they are, warranties are a necessity.

I was very satisfied with my experience choosing the right policy with the help of Jonathon. I was also happy with the discounts received and applied. I would recommend Select Home Warranty to others in need of a policy for their homes.

I haven't had to use the home warranty yet, but so far it looks like they have given me a good deal. The prices are fair, and their customer service people on the phone are friendly and efficient. They gave me a better deal for signing up for several years of warranty at once.

Sean was very professional and helpful. I have signed for this warranty for the next 14 months. I will try to get back and update my review after having an opportunity to use them. I think that is when a review is most helpful, when you are able to let others know how good the people are that they send to your home to do the repair. Too many times I find that some companies send below par companies and they are unable to be honest and complete the repair needed.

I met great salesperson in SHW and pleasure to contract my home warranty and looking forward to having awesome service in future. My close friend recommended this home warranty since he is happy with all services he got. Also longer term might have more discount, so please ask what benefit if you have long term contract.

Very professional and great to deal with. Tony did a super job of explaining all the details of the home warranty. He also explained our to contact them if we had any issues. He also gave us 65.00 service charge since we were an existing customer.

What a very pleasant experience. Belinda was extremely helpful, professional, and knowledgeable. Many of my friends will hear about her expertise. Beyond the business side of our experience, she made me feel very comfortable. There is no doubt in my mind that she truly appreciates my business.

I called to get a current estimate to renew my 2-year policy. My sales rep gave me a better package (3.5 years) and price. He also lowered my service call fee for the duration of this renewal contract by 25%.

Thank you for being present during my needs. I have been with Select Home Warranty since 2019 and will keep them as long as I live in my current house. The peace of mind helps me sleep at night, and I do not worry about big ticket items.

Hello. So far I have made one claim and it has been easy and all online. Thanks. I contacted the 1800 number to obtain my policy number and within five minutes I already had the number and made the claim.

The company call the following day. Came out the next day and repaired the unit. Once they found out the trouble with the air conditioner unit they went to pick the unit up from a hardware store and came back and installed it. And everything worked fine.

George ** helped me this morning to get my policy set up with Select Home Warranty. I am looking forward to this new home warranty service as my last was getting very pricey. I was impressed also with the eagerness to help me get the best value for my plan. It was about helping me and not just getting another policy set up. I am hoping that the claim part of the plan works as well as the policy/account.

I called and they came out pretty quick to fix the garbage disposal. I would recommend this company to come fix anything you need fixed. They were really awesome and really nice when they arrived. The guys quickly changed the disposal and went on their way.

Very helpful and knowledgeable. Would recommend to friends and family. Coverage is the same as the competition but the price was much more of a value than them. The sales person was courteous and took the time to explain the ins and outs about the policy.

Returned call to Isac and was very pleased with him. He talked to me about a six year offer! He was very good to explain the offer that when I ask question about the offer he was good at answering me and making sure that I understood everything about the offer! As we was closing he ask me and told me if I had any more questions to call him. Isac made sure that I had his phone number and ask me to replete the number to him so that we both knew that I had it! Isac was very good to deal with and taking the time to make sure that I understood everything with renewing my contact.

Select Home Warranty will stick with your problem until it is fixed at no additional service fee charge. We had an A/C go out and it needed 3 parts fixed and each time we called them out a new technician was sent out to address the issue.

They sent out a repair man. My dishwasher runs better than when it was new. It was not running like it should. There were a lot of broken parts, all of it was fixed. Very small service fee. The repair man was polite and went right to work. It took less than a hour or so, he had to order parts. They took about two weeks. The company sent out the same person to install it. Took about 2 hours or so. He gave us the company phone number.

Chase ** called and signed me up for my two houses. He was able to get the prices where I wanted it. He was quick, easy to deal with and very efficient. He made sure I received credit for my military service and credit for multiple houses. Well done!!

Jonathon was professional, listened to my questions, answered clearly, was well-informed and was not pushy. He was very familiar with the company’s various plans and the benefits of each program. I feel comfortable about Select Home Warranty. While not eager to use their services, I feel I will be satisfied when I do.

I have been using Select Home Warranty for years on multiple properties. I love that you can get sprinklers covered. But get everything in writing when they can't find a technician wait unless you want to pay a different service call fee. Overall good service when you can get a technician covered in your area.

Moe was very helpful. He offered great options and managed to help me renew my policy. He followed up with me during my renewal period and was very polite. I look forward to continuing my service with the company and will reach out to him if I have any issues.

The associate was helpful and friendly and offered me better deals that I was able to take advantage of. It was a quick and efficient process to sign up over the phone. I got a better rate than I expected.

I was promptly contacted by Peter via text and email after submitting an online inquiry. I did have some trouble figuring out when to call back, as email responses were vague, so I just called and happen to speak directly to him. He was helpful. He did initially quote the same price I had seen online but when I said, "well, it says on your website to call about additional discounts," he said, "Yes, I can offer you another 10% off." Additionally, they will offer 5 and 10 year plans, maybe others, in which you can lock in your price and those are less by a few hundred dollars. Since I just ordered today, I am hoping the services and subcontracted technicians are decent, b/c if they are not, then I'm locked into a contract for several more years.

I was going to checkout online, but decided to call to check possible fine print issues. The operator answered all of my questions and also got me a much cheaper cost for the same coverage. Essentially got me a free year of coverage with the 3 year plan.

The sales representative was not high-pressure and he answered my questions & even offered a low-cost alternative for a better deal. I appreciate that the company recognized prior military service. I feel like the contract is a good fit for me & my family.

Steven was incredibly helpful in finding me the best rate and coverage for my new home. He answered all of my questions and was patient with me as I worked through all of the details. He also was able to give me the best rate!

Johnathan was very nice and friendly. He was able to answer all my questions and helped me get coverage on two properties. I will be referring him more business. His price was the lowest in the industry for the both the service fee and the home warranty.

This was the easiest process I have ever been through. The service rep was helpful and professional the entire call. I felt like the two was there to help me and not try to upsell me on a bunch of unneeded services. Very happy with the overall service.

Never called for any service yet as my plan is active only since starting of this month Oct 2022. Hoping to have a good service as I heard from others before I enrolled into this contract. Also got most of my stuffs covered as part of this deal.

Michael did a phenomenal job in explaining the home warranty in full detail. He was a pleasure to deal with and made purchasing the warranty so easy. The cost of the policy is excellent and reviews online are amazing.

Alan is a great service representative, who is very efficient and professional. He offered me rates for another plan which included great discounts. I decided to go with the extended plan in order to receive greater discounts. Excellent customer service!

I called to set up service. The representative was knowledgeable and thorough. I like that although we have paid for a year in advance, that if for any reason we don't close, they will refund 100% of the fees paid. We'll see how they do if we have a claim.

I was very pleased with the agent that I spoke with. He was very polite and really broke it down to me all that I needed to know. Again I was very pleased and would recommend SHW to anyone that need a home warranty.

Jake ** is the best rep I’ve ever dealt in a very long long time. He is the best. He is very knowledgeable and was not after your money but your complete satisfaction. Please look for him next time you call Select Home Service.

Ed was very pleasant to talk to. As he described everything to me he asked if I had any questions. He did an excellent job explaining what I would be paying for and emails I would be receiving. Thankfully he asked if I was a senior and I got even more discounts. I have talked to other people who have Select Home Warranty and they agree it's the best on the market. So glad I called. Thank you.

I was very pleased with Select’s customer service when I called to purchase my home warranty. Everything was explained to me thoroughly and all my questions were answered. I was offered several generous discount packages and options. I looked at several other companies and Select had the best plan and price for me.

These comments are for my policy ordering experience and not for experience with Select Home Warranty as we have not yet had to file a claim. However, I do hope my experience will be five stars for that as well. We had a phone call with Isaac M. on Wednesday after not receiving any of the promised information we were to receive after a Monday phone call - at which time we provided the lady with name/address/credit card info. We spoke to Isaac who not only took care of us and assured us our info was safe but took the time to give us (as seniors) several different options with regard to policies, payments, and plan duration. Thankfully we believe the options we chose were indeed the best for us. Thank you Isaac!!

Mr J. ** did an outstanding job in getting the the best warranty coverage for my home. I talked with 5 different warranty companies, Jonathan is the only one that was upfront with me. He wasn't just trying to sell me a warranty, what I needed to ensure I was covered at all bases. We have a saying in the Navy, "WELL DONE" when someone goes above and beyond what was required, Jonathan did. I'm so thankful that I got him when I called back. Believe me when I say, I'm going to pass on to my Navy Shipmates and others that own home, the SUPER JOB he did for this retired Navy guy. If I was still working the in civilian world, I would hire him in a heartbeat, no question asked. Please pass on to Jonathan, Job Well Done..